International Private Bank DDT (Digital & Data Transformation) - Product Manager - Associate (602) About the Employer JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at . J.P. Morgan is a global leader in asset and wealth management services. The Asset & Wealth Management line of business serves institutional, ultra high net worth, high net worth and individual clients through its Asset Management and Wealth Management businesses. With client assets of $4.3 trillion and assets under management of $3.1 trillion, we are one of the largest asset and wealth managers in the world. (Assets as of Dec. 31, 2021.) J.P. Morgan Global Private Bank provides customized financial advice to help wealthy clients and their families achieve their goals through an elevated experience. Clients of the Private Bank work with dedicated teams of specialists that bring their investments and financial assets together into one comprehensive strategy, leveraging the global resources of J.P. Morgan across planning, investing, lending, banking, philanthropy, family office management, fiduciary services, special advisory services and more. The Private Bank oversees more than $1.9 trillion in client assets globally. IPB Digital & Data Transformation The International Private Bank (IPB) DDT team is focused on transforming and simplifying the way our advisors, client service group and clients do business in the IPB. The team seeks to deeply understand the advisor workflow and design end-to-end journeys bringing the advisor and client experience closer together. It's an exciting time to be transforming our business and you will be one of the key leaders driving strategic change, helping to accelerate the business growth and achieve efficiency goals globally. Job description The Digital and Data Transformation team within the Private Bank seek a self-motivated and experienced Product Owner to support our Digital Client Platform/ Operational processes. In this role you must demonstrate clear strategic vision and a strong commitment to platform transformation and modernization. You will be responsible for coming up with effective solutions to problems that are valuable (our clients choose to use them), viable (the solution works for the business), usable (clients can figure out how to use it) and feasible (our engineers have the skills and technology to implement them). You must be able to collaborate and communicate effectively with senior management, control partners, Client Service Teams, fellow product/project managers, Designers and Technologists to ultimately shape our digital product strategy and ensure we are constantly improving and enriching the client experience. It's an exciting time to be transforming our business and you will be one of the key leaders in driving strategic digital change, helping to accelerate the business growth and achieve efficiency goals globally. Key Responsibilities Develop and lead key digital initiatives, seeking to reimagine the client experience, deepening client engagement with our digital platform and driving operational efficiency. Work with a global team strategizing and implementing solutions across EMEA, Asia and LATAM. Define scope, use cases, workflows, wire-frames, product requirements, and other materials as needed to facilitate UX design and development. Work closely with business stakeholders to create clear and concise business requirements in the form of user stories. Partner effectively with distributed technology and operations teams to ensure that project deliverables remain on track & continue to meet business requirements. Participate and act as an internal advocate of data insights and analytics to guide the business' strategic priorities and decision making. Partner closely with global stakeholders to execute the roadmap and drive product initiatives, while meeting critical deadlines and budget constraints. Integrate customer feedback, data analytics, product metrics, user experience research, market analysis, and company goals to drive prioritization of product initiatives. Demonstrate strong stakeholder management skills, setting and continuously managing expectations through effective written and oral communication. Manage and prioritize the feature backlog, with a pragmatic and astute mindset towards benefits and tradeoffs. Drive planning, execution and Go To Market strategies for new releases. Build and present end-to-end executive product updates inclusive of production metrics, new feature delivery planning and financial forecasting. Qualifications & Skills Needed To Succeed 8 - 11 years of relevant product owner experience required, with proven track record of delivery. Experience working in Financial Services, experience in Wealth Management would be helpful. Experience in managing complex projects with multiple deliverables through the entire project lifecycle from design to implementation. Experience working with Agile product teams and associated tools (Scrum, Kanban, Jira, Confluence). Must demonstrate exemplary ownership and hold themselves to a high professional and personal standard. Must be a strong problem solver and effective communicator, with a partnership mindset and an underlying interest in digital solutions. Ability to define and execute product roadmap and business models. Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs. Ability to partner with cross-functional teams at all levels for effective execution in an agile manner. Ability to manage tight delivery timelines and execute under pressure. Demonstrates degree of self-motivation suitable for a "start-up" team, superior work ethic and adaptability to push beyond standard hours during busy periods to meet tight deadlines. Desired Skills Product Manager background in digital platform infrastructure and modernization efforts, preferred. Strong knowledge and experience of digital client trends especially in Banking sector. Thrives working in a fast-paced, dynamic environment working across digital groups and time zones. Advanced degree and technical background preferred.
Apr 03, 2026
Full time
International Private Bank DDT (Digital & Data Transformation) - Product Manager - Associate (602) About the Employer JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at . J.P. Morgan is a global leader in asset and wealth management services. The Asset & Wealth Management line of business serves institutional, ultra high net worth, high net worth and individual clients through its Asset Management and Wealth Management businesses. With client assets of $4.3 trillion and assets under management of $3.1 trillion, we are one of the largest asset and wealth managers in the world. (Assets as of Dec. 31, 2021.) J.P. Morgan Global Private Bank provides customized financial advice to help wealthy clients and their families achieve their goals through an elevated experience. Clients of the Private Bank work with dedicated teams of specialists that bring their investments and financial assets together into one comprehensive strategy, leveraging the global resources of J.P. Morgan across planning, investing, lending, banking, philanthropy, family office management, fiduciary services, special advisory services and more. The Private Bank oversees more than $1.9 trillion in client assets globally. IPB Digital & Data Transformation The International Private Bank (IPB) DDT team is focused on transforming and simplifying the way our advisors, client service group and clients do business in the IPB. The team seeks to deeply understand the advisor workflow and design end-to-end journeys bringing the advisor and client experience closer together. It's an exciting time to be transforming our business and you will be one of the key leaders driving strategic change, helping to accelerate the business growth and achieve efficiency goals globally. Job description The Digital and Data Transformation team within the Private Bank seek a self-motivated and experienced Product Owner to support our Digital Client Platform/ Operational processes. In this role you must demonstrate clear strategic vision and a strong commitment to platform transformation and modernization. You will be responsible for coming up with effective solutions to problems that are valuable (our clients choose to use them), viable (the solution works for the business), usable (clients can figure out how to use it) and feasible (our engineers have the skills and technology to implement them). You must be able to collaborate and communicate effectively with senior management, control partners, Client Service Teams, fellow product/project managers, Designers and Technologists to ultimately shape our digital product strategy and ensure we are constantly improving and enriching the client experience. It's an exciting time to be transforming our business and you will be one of the key leaders in driving strategic digital change, helping to accelerate the business growth and achieve efficiency goals globally. Key Responsibilities Develop and lead key digital initiatives, seeking to reimagine the client experience, deepening client engagement with our digital platform and driving operational efficiency. Work with a global team strategizing and implementing solutions across EMEA, Asia and LATAM. Define scope, use cases, workflows, wire-frames, product requirements, and other materials as needed to facilitate UX design and development. Work closely with business stakeholders to create clear and concise business requirements in the form of user stories. Partner effectively with distributed technology and operations teams to ensure that project deliverables remain on track & continue to meet business requirements. Participate and act as an internal advocate of data insights and analytics to guide the business' strategic priorities and decision making. Partner closely with global stakeholders to execute the roadmap and drive product initiatives, while meeting critical deadlines and budget constraints. Integrate customer feedback, data analytics, product metrics, user experience research, market analysis, and company goals to drive prioritization of product initiatives. Demonstrate strong stakeholder management skills, setting and continuously managing expectations through effective written and oral communication. Manage and prioritize the feature backlog, with a pragmatic and astute mindset towards benefits and tradeoffs. Drive planning, execution and Go To Market strategies for new releases. Build and present end-to-end executive product updates inclusive of production metrics, new feature delivery planning and financial forecasting. Qualifications & Skills Needed To Succeed 8 - 11 years of relevant product owner experience required, with proven track record of delivery. Experience working in Financial Services, experience in Wealth Management would be helpful. Experience in managing complex projects with multiple deliverables through the entire project lifecycle from design to implementation. Experience working with Agile product teams and associated tools (Scrum, Kanban, Jira, Confluence). Must demonstrate exemplary ownership and hold themselves to a high professional and personal standard. Must be a strong problem solver and effective communicator, with a partnership mindset and an underlying interest in digital solutions. Ability to define and execute product roadmap and business models. Ability to prioritize projects and efforts considering many variables including business and client needs, competitive and industry trends, resource and funding availability, and internal trade-offs. Ability to partner with cross-functional teams at all levels for effective execution in an agile manner. Ability to manage tight delivery timelines and execute under pressure. Demonstrates degree of self-motivation suitable for a "start-up" team, superior work ethic and adaptability to push beyond standard hours during busy periods to meet tight deadlines. Desired Skills Product Manager background in digital platform infrastructure and modernization efforts, preferred. Strong knowledge and experience of digital client trends especially in Banking sector. Thrives working in a fast-paced, dynamic environment working across digital groups and time zones. Advanced degree and technical background preferred.
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Engineering Manager - Software & ML About this role We are looking for a Software Engineering Manager who brings a solid foundation in modern development and some experience with Machine Learning environments . You'll lead and grow a team that builds the core software powering our data-driven financial products, ensuring our models are integrated into seamless, consumer-facing experiences. What you'll do Lead & Scale: Support a cross-functional group of engineers to design, develop, and integrate software features that are vital to the lives of credit card consumers. Nurture Talent: Coach and nurture your engineers, including those working on ML integration to achieve their technical, business, and personal goals. Bridge the Gap: Collaborate with Product Managers and Data Scientists to ensure ML models are effectively integrated into our production software. Build Robust Systems: Oversee the development of platforms that are performant, secure, and capable of handling the unique deployment needs of AI-powered features. Optimize Delivery: Enhance engineering and agile processes, ensuring that model updates and software releases move in sync. What we're looking for Leadership Excellence: Proven experience leading and supporting software engineering teams to achieve business goals. Technical Breadth: Excellent knowledge of RESTful API development in modern languages (Java, Python, or .Net) and experience with Cloud environments (AWS or Azure). AI Awareness: You aren't necessarily a researcher, but you have expectations of how AI fits into the stack . You understand the basics of model inference, data requirements, and how to manage the non-deterministic nature of AI. Strategic Thinking: Comfortable making technical trade-offs between the need for rapid experimentation and long-term architectural stability. Collaborative Mindset: Ability to communicate effectively across engineering teams to maximize inner-sourcing and reduce technical debt. What you'll get to learn ML Integration at Scale: How to take machine learning models out of the lab and into a high-concurrency production environment. Regulated AI: Navigating the complexities of fairness and transparency in a regulated financial landscape. Cloud Evolution: Deepening your expertise in AWS/Cloud native tools that support modern intelligent applications. Where and how you'll work This is a permanent position based in either our London or Nottingham offices. We have a hybrid working model. You'll be based in the office 3 days a week (Tuesdays, Wednesdays, and Thursdays) to foster team connection and collaboration. What's in it for you Innovation Time: We give you 10% of your time to work on cutting-edge projects-whether that's exploring new AI frameworks or building internal tools. Growth: Access to Capital One University and external training to help you grow as both a leader and a technical strategist. Total Reward: Competitive salary, performance bonus, and immediate access to core benefits (pension, private medical, and generous holiday). World-Class Facilities: From our Nottingham gym and music rooms to our London rooftop running track and premium coffee bars. Our Commitment to Diversity We pride ourselves on hiring the best people, not the same people. We partner with organisations like Women in Tech and Stonewall to ensure we build teams that reflect the customers we serve. We offer a host of internal networks including REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), and Mind Your Mind . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 03, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Engineering Manager - Software & ML About this role We are looking for a Software Engineering Manager who brings a solid foundation in modern development and some experience with Machine Learning environments . You'll lead and grow a team that builds the core software powering our data-driven financial products, ensuring our models are integrated into seamless, consumer-facing experiences. What you'll do Lead & Scale: Support a cross-functional group of engineers to design, develop, and integrate software features that are vital to the lives of credit card consumers. Nurture Talent: Coach and nurture your engineers, including those working on ML integration to achieve their technical, business, and personal goals. Bridge the Gap: Collaborate with Product Managers and Data Scientists to ensure ML models are effectively integrated into our production software. Build Robust Systems: Oversee the development of platforms that are performant, secure, and capable of handling the unique deployment needs of AI-powered features. Optimize Delivery: Enhance engineering and agile processes, ensuring that model updates and software releases move in sync. What we're looking for Leadership Excellence: Proven experience leading and supporting software engineering teams to achieve business goals. Technical Breadth: Excellent knowledge of RESTful API development in modern languages (Java, Python, or .Net) and experience with Cloud environments (AWS or Azure). AI Awareness: You aren't necessarily a researcher, but you have expectations of how AI fits into the stack . You understand the basics of model inference, data requirements, and how to manage the non-deterministic nature of AI. Strategic Thinking: Comfortable making technical trade-offs between the need for rapid experimentation and long-term architectural stability. Collaborative Mindset: Ability to communicate effectively across engineering teams to maximize inner-sourcing and reduce technical debt. What you'll get to learn ML Integration at Scale: How to take machine learning models out of the lab and into a high-concurrency production environment. Regulated AI: Navigating the complexities of fairness and transparency in a regulated financial landscape. Cloud Evolution: Deepening your expertise in AWS/Cloud native tools that support modern intelligent applications. Where and how you'll work This is a permanent position based in either our London or Nottingham offices. We have a hybrid working model. You'll be based in the office 3 days a week (Tuesdays, Wednesdays, and Thursdays) to foster team connection and collaboration. What's in it for you Innovation Time: We give you 10% of your time to work on cutting-edge projects-whether that's exploring new AI frameworks or building internal tools. Growth: Access to Capital One University and external training to help you grow as both a leader and a technical strategist. Total Reward: Competitive salary, performance bonus, and immediate access to core benefits (pension, private medical, and generous holiday). World-Class Facilities: From our Nottingham gym and music rooms to our London rooftop running track and premium coffee bars. Our Commitment to Diversity We pride ourselves on hiring the best people, not the same people. We partner with organisations like Women in Tech and Stonewall to ensure we build teams that reflect the customers we serve. We offer a host of internal networks including REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), and Mind Your Mind . Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Customer Success Manager - Public Cloud Financial Solutions We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Description The Specialist Customer Success Partner (CSP) - RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to maximize the value that customers receive through SAP oCFO solution adoption to ensure that the customers deploy and use of all of their entitled subscription software. The sCSM is expected to serve as the primary point of contact for the customer and to maintain customer satisfaction through issue mitigation and escalation management. The sCSM is responsible for retention of the revenue associated with customers within their portfolio, effective positioning of the specific Line of Business value proposition in order to leverage adoption of our solutions and services necessary to support the customer. Duties and Responsibilities Develop and implement account strategies and implementation plans for emerging and renewal customers that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure rapid adoption and enablement of solutions that drive value for the customer. Expand business process automation across the specific Line of business applications. Increase the customer's usage aligned with their contracted cloud applications up to and beyond the entitlements that they have. Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio. Develop and nurture account relationship and engage C-Level and program sponsors to ensure customer success. Track SLA performance, usage and adoption metrics, and overall customer satisfaction. Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth. Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Act as primary escalation point for cloud solutions for those accounts within their portfolio. Focus on Customer extended adoption and foster solutions consumptions using all available tools, orchestrate experts deployment and AI use case consumptions Drive opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth Demand generation within oCFO stack and cross fertilization of other sub-solution and Solution lines, follow-up on management and commercial negotiation of derivative opportunities (from Leads to opportunity closing) for Upsell and renewal Prepare and deploy strategy for Renewal and churn control of customer engagements. Facilitate quarterly Account Reviews and monthly Relationship Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships Work Experience 3 to 5 years of experience implementing, deploying and rolling out or advising customers on how to adopt Financial solutions experience. Strong Financial and office of the CFO solutions experience, as reference (at least one or more of these categories): Accounting & Finance planning (Blackline, SAP Advanced Financial Closing ) GRC, Tax and Trade (S4HC Advanced Compliance Reporting, SAP Doc and Reporting Compliance service, SAP Cloud Identity Access Governance .) SAP Taulia Quote to Cash (SAP CPQ, SAP Commerce Cloud, ) Treasury & Working Capital (S4HC Cash Management, S4HC Receivables Management, SAP Multi Bank Connect, S4HC treasury & risk mgmt, SAP Multi Bank Connect ) Experience in customer financial department (AP, AR, Controlling and Planing, compliance and audit ) as optional value. 5+ years of experience in at least one of the following areas: Commercial experience including experience developing account management plans and contract negotiation Developing / executing adoption strategy and orchestrating business process re-engineering tasks Securing Sr Leadership, Program Board or Baord reporting Overall Transformation program PMO direction Customer relationship management and sales team management expertise Proficiency in SAP Commercial and Account Management Systems:CRM/ Harmony, Gainsight, One360, Cloud reporting. Financial systems, financial planning and enterprise resource planning expertise Management of Complex Account consolidated experience Preferred Qualifications Bachelor's or Master's Degree, Finance and Accounting degree or master degree. 5 + years of overall Finance processes and Strong track record of multi-tasking/being highly organized and structured Experience in Consulting, account management, SaaS renewals Contract negotiation experience on either the buy or sell side Analytical, Detailed oriented, capacity to be synthetic and commercial savvy Problem solving attitude with a high degree of Customer Focus. Multi-lingual: Proficient in English. One of the most spoken EMEA local language is a plus i.e. French, Italian, Spanish, Dutch, Arabic. Please note, this role can be located in any of these locations: UK, France, Benelux, Nordics, Spain, UAE / KSA. Location: Middlesex, GB, TW148HD. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Apr 03, 2026
Full time
Customer Success Manager - Public Cloud Financial Solutions We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Description The Specialist Customer Success Partner (CSP) - RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to maximize the value that customers receive through SAP oCFO solution adoption to ensure that the customers deploy and use of all of their entitled subscription software. The sCSM is expected to serve as the primary point of contact for the customer and to maintain customer satisfaction through issue mitigation and escalation management. The sCSM is responsible for retention of the revenue associated with customers within their portfolio, effective positioning of the specific Line of Business value proposition in order to leverage adoption of our solutions and services necessary to support the customer. Duties and Responsibilities Develop and implement account strategies and implementation plans for emerging and renewal customers that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure rapid adoption and enablement of solutions that drive value for the customer. Expand business process automation across the specific Line of business applications. Increase the customer's usage aligned with their contracted cloud applications up to and beyond the entitlements that they have. Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio. Develop and nurture account relationship and engage C-Level and program sponsors to ensure customer success. Track SLA performance, usage and adoption metrics, and overall customer satisfaction. Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth. Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Act as primary escalation point for cloud solutions for those accounts within their portfolio. Focus on Customer extended adoption and foster solutions consumptions using all available tools, orchestrate experts deployment and AI use case consumptions Drive opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth Demand generation within oCFO stack and cross fertilization of other sub-solution and Solution lines, follow-up on management and commercial negotiation of derivative opportunities (from Leads to opportunity closing) for Upsell and renewal Prepare and deploy strategy for Renewal and churn control of customer engagements. Facilitate quarterly Account Reviews and monthly Relationship Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships Work Experience 3 to 5 years of experience implementing, deploying and rolling out or advising customers on how to adopt Financial solutions experience. Strong Financial and office of the CFO solutions experience, as reference (at least one or more of these categories): Accounting & Finance planning (Blackline, SAP Advanced Financial Closing ) GRC, Tax and Trade (S4HC Advanced Compliance Reporting, SAP Doc and Reporting Compliance service, SAP Cloud Identity Access Governance .) SAP Taulia Quote to Cash (SAP CPQ, SAP Commerce Cloud, ) Treasury & Working Capital (S4HC Cash Management, S4HC Receivables Management, SAP Multi Bank Connect, S4HC treasury & risk mgmt, SAP Multi Bank Connect ) Experience in customer financial department (AP, AR, Controlling and Planing, compliance and audit ) as optional value. 5+ years of experience in at least one of the following areas: Commercial experience including experience developing account management plans and contract negotiation Developing / executing adoption strategy and orchestrating business process re-engineering tasks Securing Sr Leadership, Program Board or Baord reporting Overall Transformation program PMO direction Customer relationship management and sales team management expertise Proficiency in SAP Commercial and Account Management Systems:CRM/ Harmony, Gainsight, One360, Cloud reporting. Financial systems, financial planning and enterprise resource planning expertise Management of Complex Account consolidated experience Preferred Qualifications Bachelor's or Master's Degree, Finance and Accounting degree or master degree. 5 + years of overall Finance processes and Strong track record of multi-tasking/being highly organized and structured Experience in Consulting, account management, SaaS renewals Contract negotiation experience on either the buy or sell side Analytical, Detailed oriented, capacity to be synthetic and commercial savvy Problem solving attitude with a high degree of Customer Focus. Multi-lingual: Proficient in English. One of the most spoken EMEA local language is a plus i.e. French, Italian, Spanish, Dutch, Arabic. Please note, this role can be located in any of these locations: UK, France, Benelux, Nordics, Spain, UAE / KSA. Location: Middlesex, GB, TW148HD. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Associate Technical Account Manager (London-based: 3 days in office) Our Mission We're not your average benefits platform - we're the driving force that uplifts people's lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our mission is clear: to build a world where everything works at its best, ensuring every employee gets the support they need to thrive-both at work and beyond. Your Mission As an Associate Technical Account Manager at Ben, you'll be the person our customers rely on when things get technical. You'll own a book of accounts, working alongside our CSMs to make sure customers are getting real value from the platform - and stepping in when things need fixing, explaining, or improving. This role sits right at the intersection of customer relationships and technical problem-solving. You'll handle escalations, run enablement sessions, dig into recurring issues, and help our customers' admin teams feel genuinely confident using Ben. We're building out our TAM function as Ben scales into enterprise. That means you're joining early, helping shape how we support our biggest customers, and growing your skills in an environment where there's real ownership from day one. What you'll be working on Owning your accounts technically: you will be managing a book of customers, handling L2 technical escalations, and working with CSMs to keep accounts healthy. You'll monitor customer health, spot early warning signs of issues, and act on them before they become problems. Running benefit renewal for your book of customers: coordinating the process end-to-end and making sure nothing falls through the cracks during one of the most important moments in the customer lifecycle. Leading enablement and onboarding: you will be running technical onboarding for new customers, carrying out product walkthroughs, and workshops, helping our admin users navigate the platform with ease. Investigating and resolving technical issues: you will be digging into problems in depth, partnering with Support, Engineering, and Product teams to get to the root cause. When something's beyond your scope, escalating clearly and effectively to the right people. Reducing repeat queries through proactive education: if the same questions keep coming up, that's a signal. You'll spot patterns, feed them back into the team, and build out documentation and resources that solve the problem at scale. Contributing to how we work: you will help improve internal playbooks, onboarding frameworks, and knowledge bases. You'll keep customer-facing documentation clear, accurate. Supporting cross-employer initiatives: you will be working on projects that improve platform delivery across your accounts, whether that's data clean-ups, integration improvements, or product enablement campaigns. You'll love this role if you have Experience in a customer-facing technical role: whether that's technical support, technical account management, solutions engineering, implementation, or something adjacent. You've spent time working directly with customers on complex platform or software issues. Strong troubleshooting instincts: you're comfortable investigating technical problems, asking the right questions, and working across teams to get things resolved. Clear, confident communication: you can explain technical concepts to non-technical people without being patronising, and you can write documentation that people actually read. Strong organisational skills: you'll be managing multiple accounts and priorities simultaneously, and things move fast here. Curiosity about the product and the customer's world: you want to understand how benefits work, want to deep dive into technical configuration issues, and work hard to help make admin users' lives easier. Nice to have: Experience in benefits, HR tech, payroll, or a related space: very useful context, but we can teach domain knowledge to the right person. Familiarity with SaaS platforms, integrations, or APIs: you don't need to write code, but understanding how systems talk to each other is incredibly important in this role. Experience running customer training or enablement sessions: webinars, workshops, onboarding calls. You're comfortable presenting and teaching. Experience working in a scaling startup environment: our processes are still being built as we grow! Our Compensation & Benefits It's important to us to practise what we preach when it comes to our benefits. We know what good looks like and we want to provide the best for our team, with a comprehensive and inclusive benefits package. This means you have a choice over the things that are most important to you. You can see a selection below, along with the full offering here. Competitive base salary + equity, so you own what you build £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250 Weekly lunch provided in office so you can spend quality time with the team over some tasty food! 28 days of holidays a year plus bank holidays, and an option to buy or sell 5 days per year. Also, your holiday entitlement will increase to 30 days at your 3rd year of service! Work-from-abroad scheme, so you can support your travels, enjoy an extended holiday, or visit loved ones Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting ️ Comprehensive Private Medical Insurance Funded Life Assurance cover with the option to voluntarily increase - this also includes an annual health check Comprehensive and tailored mental health support and professional coaching through a leading provider Diversity and Culture at Ben We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing .
Apr 03, 2026
Full time
Associate Technical Account Manager (London-based: 3 days in office) Our Mission We're not your average benefits platform - we're the driving force that uplifts people's lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers. Our mission is clear: to build a world where everything works at its best, ensuring every employee gets the support they need to thrive-both at work and beyond. Your Mission As an Associate Technical Account Manager at Ben, you'll be the person our customers rely on when things get technical. You'll own a book of accounts, working alongside our CSMs to make sure customers are getting real value from the platform - and stepping in when things need fixing, explaining, or improving. This role sits right at the intersection of customer relationships and technical problem-solving. You'll handle escalations, run enablement sessions, dig into recurring issues, and help our customers' admin teams feel genuinely confident using Ben. We're building out our TAM function as Ben scales into enterprise. That means you're joining early, helping shape how we support our biggest customers, and growing your skills in an environment where there's real ownership from day one. What you'll be working on Owning your accounts technically: you will be managing a book of customers, handling L2 technical escalations, and working with CSMs to keep accounts healthy. You'll monitor customer health, spot early warning signs of issues, and act on them before they become problems. Running benefit renewal for your book of customers: coordinating the process end-to-end and making sure nothing falls through the cracks during one of the most important moments in the customer lifecycle. Leading enablement and onboarding: you will be running technical onboarding for new customers, carrying out product walkthroughs, and workshops, helping our admin users navigate the platform with ease. Investigating and resolving technical issues: you will be digging into problems in depth, partnering with Support, Engineering, and Product teams to get to the root cause. When something's beyond your scope, escalating clearly and effectively to the right people. Reducing repeat queries through proactive education: if the same questions keep coming up, that's a signal. You'll spot patterns, feed them back into the team, and build out documentation and resources that solve the problem at scale. Contributing to how we work: you will help improve internal playbooks, onboarding frameworks, and knowledge bases. You'll keep customer-facing documentation clear, accurate. Supporting cross-employer initiatives: you will be working on projects that improve platform delivery across your accounts, whether that's data clean-ups, integration improvements, or product enablement campaigns. You'll love this role if you have Experience in a customer-facing technical role: whether that's technical support, technical account management, solutions engineering, implementation, or something adjacent. You've spent time working directly with customers on complex platform or software issues. Strong troubleshooting instincts: you're comfortable investigating technical problems, asking the right questions, and working across teams to get things resolved. Clear, confident communication: you can explain technical concepts to non-technical people without being patronising, and you can write documentation that people actually read. Strong organisational skills: you'll be managing multiple accounts and priorities simultaneously, and things move fast here. Curiosity about the product and the customer's world: you want to understand how benefits work, want to deep dive into technical configuration issues, and work hard to help make admin users' lives easier. Nice to have: Experience in benefits, HR tech, payroll, or a related space: very useful context, but we can teach domain knowledge to the right person. Familiarity with SaaS platforms, integrations, or APIs: you don't need to write code, but understanding how systems talk to each other is incredibly important in this role. Experience running customer training or enablement sessions: webinars, workshops, onboarding calls. You're comfortable presenting and teaching. Experience working in a scaling startup environment: our processes are still being built as we grow! Our Compensation & Benefits It's important to us to practise what we preach when it comes to our benefits. We know what good looks like and we want to provide the best for our team, with a comprehensive and inclusive benefits package. This means you have a choice over the things that are most important to you. You can see a selection below, along with the full offering here. Competitive base salary + equity, so you own what you build £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by £50 for each year of service until you reach £250 Weekly lunch provided in office so you can spend quality time with the team over some tasty food! 28 days of holidays a year plus bank holidays, and an option to buy or sell 5 days per year. Also, your holiday entitlement will increase to 30 days at your 3rd year of service! Work-from-abroad scheme, so you can support your travels, enjoy an extended holiday, or visit loved ones Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting ️ Comprehensive Private Medical Insurance Funded Life Assurance cover with the option to voluntarily increase - this also includes an annual health check Comprehensive and tailored mental health support and professional coaching through a leading provider Diversity and Culture at Ben We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing .
Boiler Engineer (Field Based) Location: Remote, covering Hampshire, Surrey, & London Salary: Competitive (Depending on experience) + On-call allowance & Overtime Job Type: Full-Time, Permanent About the Role We're seeking a dedicated and experienced Gas Engineer to join our Commercial Customer Services team. This field-based role covers Hampshire, Surrey & London and involves installing, servicing, and maintaining temporary hire equipment across customer sites. You'll play a key part in ensuring safe, efficient operations while responding to emergencies and driving customer satisfaction. Reporting to the Southern Customer Services Manager, you'll work remotely attending customer sites but be based out of the Andover depot. If you have a strong background in commercial boilers, along with OFTEC or gas engineering qualifications, this is an excellent opportunity to advance your career in a supportive environment focused on professional growth and innovation. About Cross Rental Services Cross Rental Services is the UK & Ireland's leading specialist asset rental business, delivering cutting edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast paced, operationally complex environment. We are relentlessly focused on our customers and take pride in long term partnerships with some of the country's leading retailers, government bodies, facilities managers and process manufacturers. Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements. Guided by our core values-Respect, Accountability, Teamwork, Commitment, and Integrity-we offer a dynamic workplace where innovation and impact thrive. Key Responsibilities Install boilers in line with Risk Assessment Method Statements (RAMS). Repair stock on customer sites and attend service breakdowns promptly. Assist in developing associated products to meet customer needs and industry advancements. Order stock for stores and vans to minimise downtime and ensure vital parts availability. Proactively identify operational improvements to reduce costs and enhance customer satisfaction. Ensure full compliance with company systems, procedures, and health & safety regulations. Lead by example in promoting a "serious about safety" culture. Undertake additional tasks as required to support the team. Experience working on commercial boilers. Full UK driving licence (essential for field based travel). Strong communication skills and ability to represent the company professionally. Commitment to completing jobs fully, with a tidy work ethic. Ability to work under own initiative, well organised, and IT literate. Up to date knowledge of health and safety regulations. Impeccable administrative skills for accurate record keeping. CSCS Card. Flexible and approachable, with excellent team working abilities. Previous experience in the HVAC hire industry. MOD Clearance and site experience. What We Offer Working hours: 08:00 - 17:00 (Monday to Friday) with 1 hour lunch break. 25 days annual leave plus bank holidays. Company pension (Employee 5%, Employer 3%). Free parking at head office. Discretionary benefits after probation, including Group Life Assurance (3x salary) and opt in Private Medical Insurance. Opportunities for training, development, and career progression. A positive, collaborative team environment with a focus on work life balance. How to Apply If you're a motivated Gas Engineer ready to contribute to a dynamic team, we'd love to hear from you! Cross Rental Services is committed to equality, diversity, and inclusion. We adhere to ISO standards for health & safety, environment, and quality. Join us and help deliver extraordinary results! Remote, on the road from Andover Head Office Department Customer Service & Engineering - Engineering
Apr 03, 2026
Full time
Boiler Engineer (Field Based) Location: Remote, covering Hampshire, Surrey, & London Salary: Competitive (Depending on experience) + On-call allowance & Overtime Job Type: Full-Time, Permanent About the Role We're seeking a dedicated and experienced Gas Engineer to join our Commercial Customer Services team. This field-based role covers Hampshire, Surrey & London and involves installing, servicing, and maintaining temporary hire equipment across customer sites. You'll play a key part in ensuring safe, efficient operations while responding to emergencies and driving customer satisfaction. Reporting to the Southern Customer Services Manager, you'll work remotely attending customer sites but be based out of the Andover depot. If you have a strong background in commercial boilers, along with OFTEC or gas engineering qualifications, this is an excellent opportunity to advance your career in a supportive environment focused on professional growth and innovation. About Cross Rental Services Cross Rental Services is the UK & Ireland's leading specialist asset rental business, delivering cutting edge HVAC, refrigeration and catering hire solutions. Having experienced significant growth over the past 10 years, our team operates across multiple UK sites in a fast paced, operationally complex environment. We are relentlessly focused on our customers and take pride in long term partnerships with some of the country's leading retailers, government bodies, facilities managers and process manufacturers. Our critical solutions enable them to achieve their own goals with peace of mind that they are supported in all their HVAC and refrigeration requirements. Guided by our core values-Respect, Accountability, Teamwork, Commitment, and Integrity-we offer a dynamic workplace where innovation and impact thrive. Key Responsibilities Install boilers in line with Risk Assessment Method Statements (RAMS). Repair stock on customer sites and attend service breakdowns promptly. Assist in developing associated products to meet customer needs and industry advancements. Order stock for stores and vans to minimise downtime and ensure vital parts availability. Proactively identify operational improvements to reduce costs and enhance customer satisfaction. Ensure full compliance with company systems, procedures, and health & safety regulations. Lead by example in promoting a "serious about safety" culture. Undertake additional tasks as required to support the team. Experience working on commercial boilers. Full UK driving licence (essential for field based travel). Strong communication skills and ability to represent the company professionally. Commitment to completing jobs fully, with a tidy work ethic. Ability to work under own initiative, well organised, and IT literate. Up to date knowledge of health and safety regulations. Impeccable administrative skills for accurate record keeping. CSCS Card. Flexible and approachable, with excellent team working abilities. Previous experience in the HVAC hire industry. MOD Clearance and site experience. What We Offer Working hours: 08:00 - 17:00 (Monday to Friday) with 1 hour lunch break. 25 days annual leave plus bank holidays. Company pension (Employee 5%, Employer 3%). Free parking at head office. Discretionary benefits after probation, including Group Life Assurance (3x salary) and opt in Private Medical Insurance. Opportunities for training, development, and career progression. A positive, collaborative team environment with a focus on work life balance. How to Apply If you're a motivated Gas Engineer ready to contribute to a dynamic team, we'd love to hear from you! Cross Rental Services is committed to equality, diversity, and inclusion. We adhere to ISO standards for health & safety, environment, and quality. Join us and help deliver extraordinary results! Remote, on the road from Andover Head Office Department Customer Service & Engineering - Engineering
Overview You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent. Qualifications At least 3 year's of retail experience Confident and comfortable engaging customersto deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Initiates completion of tasks or activities without necessary supervision Flexible availability - including nights, weekends, and holidays Responsibilities Inspire, and motivate your team to drive sales that deliver exceptional customer service Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service Delivering sales, customer experience, merchandising, visual, and operational expectations Maintaining personal and productivity goals Uphold the quality and productivity of every aspect of your store Act as a partner between customers, sales associates, Assistant Manager and the Store Manager Ability to learn and share expertise of products and trends to fit customer's needs Maintains an awareness of all product knowledge, and current or upcoming product / trends Contributes to a positive and inclusive work environment Benefits From:£10.00 - £13.85 per hour 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% WellHub - Daily Wellbeing options for Employees Employee Assistance Program - Retail Trust Company Sick Payscheme Head Office Internships Striper AmbassadorProgramme Development Opportunities Address 74, 76 & 78 North End City Croydon, London State/Province UK Postal Code CR0 1UJ
Apr 03, 2026
Full time
Overview You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent. Qualifications At least 3 year's of retail experience Confident and comfortable engaging customersto deliver an elevated experience Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products Initiates completion of tasks or activities without necessary supervision Flexible availability - including nights, weekends, and holidays Responsibilities Inspire, and motivate your team to drive sales that deliver exceptional customer service Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service Delivering sales, customer experience, merchandising, visual, and operational expectations Maintaining personal and productivity goals Uphold the quality and productivity of every aspect of your store Act as a partner between customers, sales associates, Assistant Manager and the Store Manager Ability to learn and share expertise of products and trends to fit customer's needs Maintains an awareness of all product knowledge, and current or upcoming product / trends Contributes to a positive and inclusive work environment Benefits From:£10.00 - £13.85 per hour 28 days holiday - plus an extra day per year for the first 5 years! Associate discount of between 30 - 50% WellHub - Daily Wellbeing options for Employees Employee Assistance Program - Retail Trust Company Sick Payscheme Head Office Internships Striper AmbassadorProgramme Development Opportunities Address 74, 76 & 78 North End City Croydon, London State/Province UK Postal Code CR0 1UJ
Technical Account Manager, Portuguese speaking London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in addressing both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Fluent English and Portuguese Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Apr 03, 2026
Full time
Technical Account Manager, Portuguese speaking London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in addressing both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Fluent English and Portuguese Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The AI-Augmented Engineering Lead is responsible for integrating AI-driven solutions into engineering practices to improve developer productivity, software quality, and delivery velocity. The role plays a central part in advancing and scaling the organisation's AWS-based DevSecOps platform, embedding AI-augmented capabilities across tooling, pipelines, and operational practices.This role operates at the intersection of engineering leadership, platform engineering, and applied AI, enabling teams to deliver secure, reliable software at scale.This is a fantastic opportunity to make a significant impact within a forward-thinking organisation, contributing to the evolution of our cloud and platform engineering capabilities. If you have a passion for cloud technology, AI and automation, we would love to hear from you! Role Responsibilities AI-Enabled Engineering Practices Identify, evaluate, and implement AI-driven tools across the software development lifecycle, including coding assistance, automated testing, code quality, incident analysis, and operational insights. Define guardrails and standards for the secure and responsible use of AI in engineering, aligned with organisational security and compliance requirements. Assess and communicate the impact of AI adoption using clear metrics (e.g. lead time, defect rates, pipeline efficiency, developer experience).AWS-Centric DevSecOps Platform Leadership Lead the evolution of a central DevSecOps platform, integrating AI-augmented capabilities into core services. Design and optimise CI/CD pipelines with embedded security, quality, and policy controls. Manage and evolve artifact and dependency management using Nexus Repository, ensuring secure, reliable, and scalable software supply chains. Enhance observability and operational insight leveraging AI-assisted monitoring, alerting, and root cause analysis.Automation & Continuous Improvement Design, implement, and optimize AWS-based infrastructure solutions that align with business requirements and industry best practices. Stay current with AWS services, AI tooling, and DevSecOps trends, translating emerging capabilities into practical solutions. Collaborate with cross-functional teams to integrate generative AI solutions into existing systems. Research and stay up-to-date on the latest advancements in cloud distributed systems and generative AI technologies and methodologies Project Leadership: Take ownership of cloud and platform engineering projects, ensuring they are delivered efficiently, securely, and in accordance with organizational standards. Collaboration & Mentorship: Work closely with cross-functional teams, sharing knowledge and best practices to foster continuous improvement. Experience / Competences Essential Expertise in AI technologies including Generative AI and Machine Learning. Hands-on experience working with Large Language Models (LLMs). Track record in the architecture and design of AI driven solutions in software engineering Extensive AWS expertise, including experience with cloud automation, security best practices, and architectural design. Expertise in AWS AI services such as Bedrock and the Serverless eco system Strong experience with Python, React.js, and JavaScript Hands-on experience with CDK and Terraform for infrastructure automation Experience with DevOps methodologies, SCM, CI/CD pipelines, and containerization technologies (e.g., Docker, Kubernetes). Familiarity with monitoring and logging solutions such as Grafana, CloudWatch, Prometheus, or ELK Stack. Familiarity in security and compliance within cloud environments. Excellent problem-solving skills and the ability to troubleshoot complex cloud-based environments. Strong leadership capabilities, with experience leading technical projects and mentoring team members. Ability to effectively communicate technical concepts to both technical and non-technical stakeholders.Desired AWS certifications such as AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer - Professional, AWS Certified AI Practitioner, or AWS Certified Developer - Associate. Job Band & Level Manager / 7 Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter.You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success.TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow.Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.TP ICAP. We connect.
Apr 03, 2026
Full time
The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The AI-Augmented Engineering Lead is responsible for integrating AI-driven solutions into engineering practices to improve developer productivity, software quality, and delivery velocity. The role plays a central part in advancing and scaling the organisation's AWS-based DevSecOps platform, embedding AI-augmented capabilities across tooling, pipelines, and operational practices.This role operates at the intersection of engineering leadership, platform engineering, and applied AI, enabling teams to deliver secure, reliable software at scale.This is a fantastic opportunity to make a significant impact within a forward-thinking organisation, contributing to the evolution of our cloud and platform engineering capabilities. If you have a passion for cloud technology, AI and automation, we would love to hear from you! Role Responsibilities AI-Enabled Engineering Practices Identify, evaluate, and implement AI-driven tools across the software development lifecycle, including coding assistance, automated testing, code quality, incident analysis, and operational insights. Define guardrails and standards for the secure and responsible use of AI in engineering, aligned with organisational security and compliance requirements. Assess and communicate the impact of AI adoption using clear metrics (e.g. lead time, defect rates, pipeline efficiency, developer experience).AWS-Centric DevSecOps Platform Leadership Lead the evolution of a central DevSecOps platform, integrating AI-augmented capabilities into core services. Design and optimise CI/CD pipelines with embedded security, quality, and policy controls. Manage and evolve artifact and dependency management using Nexus Repository, ensuring secure, reliable, and scalable software supply chains. Enhance observability and operational insight leveraging AI-assisted monitoring, alerting, and root cause analysis.Automation & Continuous Improvement Design, implement, and optimize AWS-based infrastructure solutions that align with business requirements and industry best practices. Stay current with AWS services, AI tooling, and DevSecOps trends, translating emerging capabilities into practical solutions. Collaborate with cross-functional teams to integrate generative AI solutions into existing systems. Research and stay up-to-date on the latest advancements in cloud distributed systems and generative AI technologies and methodologies Project Leadership: Take ownership of cloud and platform engineering projects, ensuring they are delivered efficiently, securely, and in accordance with organizational standards. Collaboration & Mentorship: Work closely with cross-functional teams, sharing knowledge and best practices to foster continuous improvement. Experience / Competences Essential Expertise in AI technologies including Generative AI and Machine Learning. Hands-on experience working with Large Language Models (LLMs). Track record in the architecture and design of AI driven solutions in software engineering Extensive AWS expertise, including experience with cloud automation, security best practices, and architectural design. Expertise in AWS AI services such as Bedrock and the Serverless eco system Strong experience with Python, React.js, and JavaScript Hands-on experience with CDK and Terraform for infrastructure automation Experience with DevOps methodologies, SCM, CI/CD pipelines, and containerization technologies (e.g., Docker, Kubernetes). Familiarity with monitoring and logging solutions such as Grafana, CloudWatch, Prometheus, or ELK Stack. Familiarity in security and compliance within cloud environments. Excellent problem-solving skills and the ability to troubleshoot complex cloud-based environments. Strong leadership capabilities, with experience leading technical projects and mentoring team members. Ability to effectively communicate technical concepts to both technical and non-technical stakeholders.Desired AWS certifications such as AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer - Professional, AWS Certified AI Practitioner, or AWS Certified Developer - Associate. Job Band & Level Manager / 7 Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter.You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success.TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow.Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.TP ICAP. We connect.
WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies - the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. Technologists at WorldQuant research, design, code, test and deploy firmwide platforms and tooling while working collaboratively with researchers and portfolio managers. Our environment is relaxed yet intellectually driven. We seek people who think in code and are motivated by being around like-minded people. The Role: We are building a new software engineering team with strong applied AI orientation to amplify WorldQuant's success. The team will be focusing on creating company-wide applications to address our colleagues' every day problems. You will have a chance to work with a broad range of teams at WorldQuant, helping them to be more productive with custom solutions. Collaborate with cross functional distributed teams. Gather, analyze and spec out requirements, and manage product deliverables. Design and build scalable AI driven products addressing real world problems. Stay current with the latest technical advancements, particularly in the field of AI and LLMs. What You'll Bring: Work experience as a software engineer with strong programming skills, preferably in Python. Exceptional analytical skills and a passion for solving complex problems. Thorough understanding of how AI works and familiarity with language models. Understanding of vector databases and other relevant data structures. Working knowledge in various databases and messaging technologies is a strong plus. (SQL, Redis, Kafka etc.) Excellent communication skills in English. Mature, thoughtful attitude with the ability to operate in a collaborative, team oriented culture. A strong delivery mind set, drive to get things done. Experience in finance is not required. By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction.
Apr 03, 2026
Full time
WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies - the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. Technologists at WorldQuant research, design, code, test and deploy firmwide platforms and tooling while working collaboratively with researchers and portfolio managers. Our environment is relaxed yet intellectually driven. We seek people who think in code and are motivated by being around like-minded people. The Role: We are building a new software engineering team with strong applied AI orientation to amplify WorldQuant's success. The team will be focusing on creating company-wide applications to address our colleagues' every day problems. You will have a chance to work with a broad range of teams at WorldQuant, helping them to be more productive with custom solutions. Collaborate with cross functional distributed teams. Gather, analyze and spec out requirements, and manage product deliverables. Design and build scalable AI driven products addressing real world problems. Stay current with the latest technical advancements, particularly in the field of AI and LLMs. What You'll Bring: Work experience as a software engineer with strong programming skills, preferably in Python. Exceptional analytical skills and a passion for solving complex problems. Thorough understanding of how AI works and familiarity with language models. Understanding of vector databases and other relevant data structures. Working knowledge in various databases and messaging technologies is a strong plus. (SQL, Redis, Kafka etc.) Excellent communication skills in English. Mature, thoughtful attitude with the ability to operate in a collaborative, team oriented culture. A strong delivery mind set, drive to get things done. Experience in finance is not required. By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction.
London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Apr 03, 2026
Full time
London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Senior Software Engineering Manager page is loaded Senior Software Engineering Managerlocations: London, Eng: Nottingham, Engtime type: Full timeposted on: Posted Todayjob requisition id: R235526White Collar Factory (95009), United Kingdom, London, LondonSenior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office.We have a hybrid working model which gives you flexibility to work from our offices and from home.We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays.Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Apr 03, 2026
Full time
Senior Software Engineering Manager page is loaded Senior Software Engineering Managerlocations: London, Eng: Nottingham, Engtime type: Full timeposted on: Posted Todayjob requisition id: R235526White Collar Factory (95009), United Kingdom, London, LondonSenior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office.We have a hybrid working model which gives you flexibility to work from our offices and from home.We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays.Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industryCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Technical Account Manager, French speaking London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Fluent English and French Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Apr 03, 2026
Full time
Technical Account Manager, French speaking London, UK; Remote - United Kingdom Technical Solutions Management Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proventrack record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster. Summary As a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. Ideally based in London or the UK, you will provide both strategic and hands on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. What you'll do Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally. Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently. Offer insights regarding the availability of new features in Wiz. Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer's organization. Maintain up to date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ) What you'll bring 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer. Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred. Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them. Strong problem solving skills, with the ability to troubleshoot complex technical issues and drive resolution. Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization. B.S. in Computer Science, Engineering, or similar field, or equivalent experience. Fluent English and French Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.
Job Description Contract: Full time, permanent Team: UK Inbound Office Location: 1st Floor, 95 Gresham Street, London EC2V 7NA, United Kingdom (Two days in person presence per week required: One day based on the client site and one day based at Fragomen London office) The role: We have a rare and incredibly exciting opportunity for a Senior Consultant/Associate to join our UK Inbound team in London. In this role you will serve as the on-site Senior Consultant/Associate for one of the firm's most prestigious financial services clients. We are seeking a motivated, client-service oriented professional to join our team in a client-based position at least 2 days per week, consisting of at least 1 day per week in the Fragomen London office (Thursday) and 1 day per week on-site (Tuesday/Wednesday).The Senior Consultant/Associate will independently manage day-to-day UK inbound immigration matters mainly on-site as part of the UK Inbound team, with responsibility for defined client workstreams and end-to-end case ownership. The role involves exercising judgment on standard immigration matters, proactively managing stakeholders, and contributing to high-quality client service delivery within agreed SLAs. This role will require autonomy, sound judgment, and a proactive approach to client service, process improvement and stakeholder management. What your day will look like: Serve as an EMEA immigration resource to the client's Global Mobility Team, Foreign Nationals, Recruiters, and Managers Utilise client and Fragomen systems (including Connect) accurately and proactively to manage casework, address immigration-related queries, and ensure data integrity and compliance with client and firm protocols Serve as the primary point of contact for client employees and stakeholders on assigned matters, independently managing issue resolution and escalating only complex or high-risk issues as appropriate. Conduct eligibility assessments for candidates and internal transfers, determining work authorisation requirements and appropriate immigration pathways, and escalating complex, novel or high-risk matters for legal review as required Escalate assessments requiring legal analysis to Fragomen as needed Interface with client's relocation vendor regarding immigration matters for employees transferring between countries Ensure sensitivities for VIPs or special cases are understood and handled appropriately Collect, analyse and structure data to inform decisions that drive project effectiveness, operational efficiency and continuous improvement across client service delivery Leverage relationships and build the goodwill necessary to strengthen connections and build trust between the client and Fragomen Prepare and deliver presentations to the business when needed Prepare and deliver accurate reporting as and when requested by the client Partner with and manage stakeholders for project buy-in, resourcing and productive results, acting as a trusted advisor within defined scope Connect and empathize with stakeholders Demonstrate commercial awareness by identifying out-of-scope requests, supporting fee discussions where appropriate (ensuring you raise with Manager and Partner first), and ensuring work is delivered within agreed client parameters The team: Our UK Inbound team is a diverse team with experienced Managers, Associates and Consultants. Using their entrepreneurial spirit, the team is constantly thinking of new ways to provide industry-leading immigration support. This unique opportunity will provide the Senior Consultant/Associate with the benefits of Fragomen employment while at the same time offering experience, knowledge, and professional development in supporting the client's immigration program - on a worldwide basis - and learning about their culture, practices, philosophy and procedures. What we are looking for: Essential criteria: Ability to multitask using analytical and problem-solving skills within a fast-paced environment with competing demands Excellent communication and interpersonal skills, and ability to communicate effectively at all levels by videoconference, phone, and email Demonstrate flexibility regarding client and legal team requests Achieve a high level of productivity Very strong organizational skills and excellent attention to detail Demonstrate flexibility and initiative regarding assignments for self and team Ability to provide information and respond to requests for assistance with courtesy and tact Must be a team player as well as self-motivated and committed to excellence in the workplace Demonstrates the ability to apply and continuously develop knowledge of procedural and processing requirements across relevant immigration categories Learns from both positive and negative experiences and adapts accordingly Preferred skills: Previous experience in immigration, global mobility or a comparable client-facing professional services role is strongly preferred What we offer: A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities.At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UK offerings include: Competitive Salary: We offer salaries that reflect your skills and experience Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable) Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need What to expect: Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call. If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment. After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided. At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs Who we are: At Fragomen, we are more than a global immigration services provider - we are pioneers shaping the future of mobility. With a passion for
Apr 03, 2026
Full time
Job Description Contract: Full time, permanent Team: UK Inbound Office Location: 1st Floor, 95 Gresham Street, London EC2V 7NA, United Kingdom (Two days in person presence per week required: One day based on the client site and one day based at Fragomen London office) The role: We have a rare and incredibly exciting opportunity for a Senior Consultant/Associate to join our UK Inbound team in London. In this role you will serve as the on-site Senior Consultant/Associate for one of the firm's most prestigious financial services clients. We are seeking a motivated, client-service oriented professional to join our team in a client-based position at least 2 days per week, consisting of at least 1 day per week in the Fragomen London office (Thursday) and 1 day per week on-site (Tuesday/Wednesday).The Senior Consultant/Associate will independently manage day-to-day UK inbound immigration matters mainly on-site as part of the UK Inbound team, with responsibility for defined client workstreams and end-to-end case ownership. The role involves exercising judgment on standard immigration matters, proactively managing stakeholders, and contributing to high-quality client service delivery within agreed SLAs. This role will require autonomy, sound judgment, and a proactive approach to client service, process improvement and stakeholder management. What your day will look like: Serve as an EMEA immigration resource to the client's Global Mobility Team, Foreign Nationals, Recruiters, and Managers Utilise client and Fragomen systems (including Connect) accurately and proactively to manage casework, address immigration-related queries, and ensure data integrity and compliance with client and firm protocols Serve as the primary point of contact for client employees and stakeholders on assigned matters, independently managing issue resolution and escalating only complex or high-risk issues as appropriate. Conduct eligibility assessments for candidates and internal transfers, determining work authorisation requirements and appropriate immigration pathways, and escalating complex, novel or high-risk matters for legal review as required Escalate assessments requiring legal analysis to Fragomen as needed Interface with client's relocation vendor regarding immigration matters for employees transferring between countries Ensure sensitivities for VIPs or special cases are understood and handled appropriately Collect, analyse and structure data to inform decisions that drive project effectiveness, operational efficiency and continuous improvement across client service delivery Leverage relationships and build the goodwill necessary to strengthen connections and build trust between the client and Fragomen Prepare and deliver presentations to the business when needed Prepare and deliver accurate reporting as and when requested by the client Partner with and manage stakeholders for project buy-in, resourcing and productive results, acting as a trusted advisor within defined scope Connect and empathize with stakeholders Demonstrate commercial awareness by identifying out-of-scope requests, supporting fee discussions where appropriate (ensuring you raise with Manager and Partner first), and ensuring work is delivered within agreed client parameters The team: Our UK Inbound team is a diverse team with experienced Managers, Associates and Consultants. Using their entrepreneurial spirit, the team is constantly thinking of new ways to provide industry-leading immigration support. This unique opportunity will provide the Senior Consultant/Associate with the benefits of Fragomen employment while at the same time offering experience, knowledge, and professional development in supporting the client's immigration program - on a worldwide basis - and learning about their culture, practices, philosophy and procedures. What we are looking for: Essential criteria: Ability to multitask using analytical and problem-solving skills within a fast-paced environment with competing demands Excellent communication and interpersonal skills, and ability to communicate effectively at all levels by videoconference, phone, and email Demonstrate flexibility regarding client and legal team requests Achieve a high level of productivity Very strong organizational skills and excellent attention to detail Demonstrate flexibility and initiative regarding assignments for self and team Ability to provide information and respond to requests for assistance with courtesy and tact Must be a team player as well as self-motivated and committed to excellence in the workplace Demonstrates the ability to apply and continuously develop knowledge of procedural and processing requirements across relevant immigration categories Learns from both positive and negative experiences and adapts accordingly Preferred skills: Previous experience in immigration, global mobility or a comparable client-facing professional services role is strongly preferred What we offer: A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities.At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our UK offerings include: Competitive Salary: We offer salaries that reflect your skills and experience Health and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms Lifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources Protection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution Time Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable) Hybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need What to expect: Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call. If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment. After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided. At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs Who we are: At Fragomen, we are more than a global immigration services provider - we are pioneers shaping the future of mobility. With a passion for
An innovative, research-led SME (c.£3m turnover) operating at the intersection of science, technology and health is seeking to appoint an exceptional, fully Qualified Finance Manager to join its senior leadership team. With pioneering products and a strong foundation in cutting-edge research, the business is entering an exciting phase of growth. This hire is therefore pivotal. We are specifically seeking an individual who combines first-class technical credentials with proven experience in fast-growth, scale-up environments , and who understands the demands of building a finance function in a business scaling at pace. This is a rare opportunity to take on a high-impact, strategically significant role at a formative stage in the company's journey. The successful candidate will play a central role in shaping financial infrastructure, supporting commercial decision-making, and enabling sustainable growth. While the current package reflects the size of the business today, the longer-term trajectory is compelling, with a clearly defined pathway to Finance Director. Key responsibilities: Full ownership of the monthly close process, ensuring accuracy, integrity and timeliness of financial reporting Delivery of high-quality monthly management accounts, including insightful variance analysis and commentary Partnering with leadership on budgeting, forecasting and board-level reporting Providing robust analysis of gross margin, unit economics, ARR and cost performance Ensuring best-in-class visibility and control over COGS and stock/inventory accounting , critical to the business model Oversight of cash flow forecasting and treasury management Managing payroll processes in conjunction with external providers Maintaining compliance with UK GAAP and tax regulations, acting as a key contact for external auditors Oversight of VAT, payroll and statutory reporting obligations Candidate profile: Fully qualified accountant (ACA, ACCA, CIMA or equivalent) - essential A strong track record within high-growth, scale-up businesses , ideally within an SME setting Demonstrable experience in stock/inventory-based environments , with a clear grasp of the associated accounting complexities and commercial implications Proven ownership of end-to-end month-end processes and management reporting Strong technical grounding in UK financial reporting and tax Advanced Excel skills and experience with Xero (or similar systems) Commercially astute, intellectually curious, and comfortable operating in a fast-paced, evolving environment This opportunity will suit an ambitious individual seeking to step into a broader, more strategic role , with genuine influence over the direction of the business and significant long-term career upside. Applicants must have the right to work in the United Kingdom.
Apr 03, 2026
Full time
An innovative, research-led SME (c.£3m turnover) operating at the intersection of science, technology and health is seeking to appoint an exceptional, fully Qualified Finance Manager to join its senior leadership team. With pioneering products and a strong foundation in cutting-edge research, the business is entering an exciting phase of growth. This hire is therefore pivotal. We are specifically seeking an individual who combines first-class technical credentials with proven experience in fast-growth, scale-up environments , and who understands the demands of building a finance function in a business scaling at pace. This is a rare opportunity to take on a high-impact, strategically significant role at a formative stage in the company's journey. The successful candidate will play a central role in shaping financial infrastructure, supporting commercial decision-making, and enabling sustainable growth. While the current package reflects the size of the business today, the longer-term trajectory is compelling, with a clearly defined pathway to Finance Director. Key responsibilities: Full ownership of the monthly close process, ensuring accuracy, integrity and timeliness of financial reporting Delivery of high-quality monthly management accounts, including insightful variance analysis and commentary Partnering with leadership on budgeting, forecasting and board-level reporting Providing robust analysis of gross margin, unit economics, ARR and cost performance Ensuring best-in-class visibility and control over COGS and stock/inventory accounting , critical to the business model Oversight of cash flow forecasting and treasury management Managing payroll processes in conjunction with external providers Maintaining compliance with UK GAAP and tax regulations, acting as a key contact for external auditors Oversight of VAT, payroll and statutory reporting obligations Candidate profile: Fully qualified accountant (ACA, ACCA, CIMA or equivalent) - essential A strong track record within high-growth, scale-up businesses , ideally within an SME setting Demonstrable experience in stock/inventory-based environments , with a clear grasp of the associated accounting complexities and commercial implications Proven ownership of end-to-end month-end processes and management reporting Strong technical grounding in UK financial reporting and tax Advanced Excel skills and experience with Xero (or similar systems) Commercially astute, intellectually curious, and comfortable operating in a fast-paced, evolving environment This opportunity will suit an ambitious individual seeking to step into a broader, more strategic role , with genuine influence over the direction of the business and significant long-term career upside. Applicants must have the right to work in the United Kingdom.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong consultative sales capability with experience managing complex, enterprise-level sales cycles end-to-end. Solid understanding of credit and financial risk concepts, including risk data, models, and workflow-based solutions. Proven ability to engage and influence senior-level stakeholders, including risk officers and executive decision-makers. Demonstrated track record of generating revenue through the sale of analytics, data, or financial software solutions. Ability to present both high-level executive messaging and detailed product demonstrations with clarity and confidence. Strong communication, presentation, and relationship-building skills in client-facing environments. Comfort working with financial software-based tools and analytical platforms. Foundational understanding of artificial intelligence concepts, with curiosity and commitment to responsible and ethical AI use. This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working. Education Undergraduate or first-level degree (Bachelor's or equivalent) required. Typically 7+ years of experience in sales roles within data, analytics, or financial services organisations. Fluency in English required, with a second European language considered an advantage. Responsibilities Engage senior stakeholders within corporate organisations to discuss best practices and innovations in financial risk management. Drive business development across assigned territories by identifying, targeting, and closing new sales opportunities. Partner closely with Relationship Managers to manage sales cycles from prospecting through to successful deal closure. Act as the market and product expert during the sales process, positioning Moody's credit and financial risk solutions with credibility. Assess client needs through consultative engagement, developing a deep understanding of business and industry-specific challenges. Collaborate with Product Management and Product Strategy to support product enhancements and new revenue opportunities. Coordinate responses to client and prospect requests for product and services information. Contribute to the creation and circulation of market insights to strengthen internal and external thought leadership. About the Team This role sits within Moody's Global Sales Group, a world-class commercial organisation focused on delivering value-driven solutions to its customers. The team supports a diverse client base spanning corporates, financial institutions, insurers, asset managers, government bodies, and professional services firms. Acting as the bridge between product teams and customers, the group combines deep domain expertise, collaboration, and innovation to deliver credit and financial risk data, models, and workflow solutions that address complex, real-world challenges. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Apr 02, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong consultative sales capability with experience managing complex, enterprise-level sales cycles end-to-end. Solid understanding of credit and financial risk concepts, including risk data, models, and workflow-based solutions. Proven ability to engage and influence senior-level stakeholders, including risk officers and executive decision-makers. Demonstrated track record of generating revenue through the sale of analytics, data, or financial software solutions. Ability to present both high-level executive messaging and detailed product demonstrations with clarity and confidence. Strong communication, presentation, and relationship-building skills in client-facing environments. Comfort working with financial software-based tools and analytical platforms. Foundational understanding of artificial intelligence concepts, with curiosity and commitment to responsible and ethical AI use. This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working. Education Undergraduate or first-level degree (Bachelor's or equivalent) required. Typically 7+ years of experience in sales roles within data, analytics, or financial services organisations. Fluency in English required, with a second European language considered an advantage. Responsibilities Engage senior stakeholders within corporate organisations to discuss best practices and innovations in financial risk management. Drive business development across assigned territories by identifying, targeting, and closing new sales opportunities. Partner closely with Relationship Managers to manage sales cycles from prospecting through to successful deal closure. Act as the market and product expert during the sales process, positioning Moody's credit and financial risk solutions with credibility. Assess client needs through consultative engagement, developing a deep understanding of business and industry-specific challenges. Collaborate with Product Management and Product Strategy to support product enhancements and new revenue opportunities. Coordinate responses to client and prospect requests for product and services information. Contribute to the creation and circulation of market insights to strengthen internal and external thought leadership. About the Team This role sits within Moody's Global Sales Group, a world-class commercial organisation focused on delivering value-driven solutions to its customers. The team supports a diverse client base spanning corporates, financial institutions, insurers, asset managers, government bodies, and professional services firms. Acting as the bridge between product teams and customers, the group combines deep domain expertise, collaboration, and innovation to deliver credit and financial risk data, models, and workflow solutions that address complex, real-world challenges. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Join our Securities Services Product Development team in London as a Senior Associate, where you will lead the strategy, standardisation, and enhancement of internal workstation applications, driving operational efficiency and innovation across the business. Are you ready to shape the future of digital data delivery channels within Securities Services? As a Senior Associate in Internal Workstations Product Development, you will collaborate with cross functional teams to deliver best in class workstation tools, leveraging strategic data and AI. You will drive simplification, standardisation, and user engagement, ensuring our internal applications meet the evolving needs of Client Service and Operations teams. If you thrive in a dynamic environment and are eager to make a meaningful impact, we encourage you to apply. As a Senior Associate in Internal Workstations Product Development within Securities Services, you will own and manage the strategy for internal workstation applications, setting standards across Custody, Fund Services, Middle Office, and Agent Lending. You will partner with Client Service, Operations, Technology, Product Management, and Product Development to capture requirements and deliver future state solutions. You will lead the standardisation and simplification of internal workstation products and utilities, ensuring operational efficiency and effective controls. Job Responsibilities Set and manage the strategy and standards for Securities Services Internal Workstations across multiple product lines Lead the development and execution of the internal workstations roadmap, supporting business needs at scale Drive simplification and standardisation of workstation tools to enable users to manage operational workflows efficiently Collaborate with Product, Operations, and Technology teams to ensure coherence and progress across the matrix organisation Monitor market and competitive landscape, providing thought leadership to influence design and strategic decisions Capture and translate requirements from internal stakeholders, proposing alternative solutions where necessary Track and monitor multiple deliverables, providing clarity and direction to all involved parties Leverage robust project management frameworks to anticipate and mitigate risk, tracking Risk/Control related work Provide regular verbal and written status updates to senior management, including milestone tracking and reporting Act as subject matter expert, delivering capabilities focused on simplification and standardisation Drive consensus and data adoption for all internal workstation platform upgrades, enhancements, and defect fixes Ensure the voice of operations and effective controls are integral to product definition and programme governance Required Qualifications, Capabilities, and Skills Experience in Banking and Financial Services programme, Product Development, or equivalent Extensive experience in internal workstations and workstation tool suites, with strong understanding of data management and distribution Knowledge of industry wide standards and operational processes Subject matter expertise in solutions for financial institutions, with experience in Custody, Fund Accounting, Middle Office Services, or Agency Lending Stakeholder management experience, leveraging user experience strategy to define minimum viable product and migration strategy Excellent written and oral communication skills, with clarity of thought and ability to express ideas clearly Experience with system and process design, Target Operating Models, and business requirements documentation (including use of Visio and JIRA) Strong analytical and quantitative skills, using programmes such as Tableau, Alteryx, and Microsoft Office (particularly Excel and PowerPoint) Understanding of Securities Services client segments, including Asset Managers, Asset Owners, and Sovereign investment funds Experience delivering change in complex operational environments, ideally within Securities Services or a related field Preferred Qualifications, Capabilities, and Skills Experience leading large programmes in Securities Services or similar environments Proven ability to drive simplification and standardisation of operational tools Familiarity with AI use case automation and strategic data platforms Strong organisational skills and attention to detail Commitment to delivering high quality solutions and client service Enthusiasm for innovation and continuous improvement Ability to build consensus and manage multiple priorities across cross functional teams
Apr 02, 2026
Full time
Join our Securities Services Product Development team in London as a Senior Associate, where you will lead the strategy, standardisation, and enhancement of internal workstation applications, driving operational efficiency and innovation across the business. Are you ready to shape the future of digital data delivery channels within Securities Services? As a Senior Associate in Internal Workstations Product Development, you will collaborate with cross functional teams to deliver best in class workstation tools, leveraging strategic data and AI. You will drive simplification, standardisation, and user engagement, ensuring our internal applications meet the evolving needs of Client Service and Operations teams. If you thrive in a dynamic environment and are eager to make a meaningful impact, we encourage you to apply. As a Senior Associate in Internal Workstations Product Development within Securities Services, you will own and manage the strategy for internal workstation applications, setting standards across Custody, Fund Services, Middle Office, and Agent Lending. You will partner with Client Service, Operations, Technology, Product Management, and Product Development to capture requirements and deliver future state solutions. You will lead the standardisation and simplification of internal workstation products and utilities, ensuring operational efficiency and effective controls. Job Responsibilities Set and manage the strategy and standards for Securities Services Internal Workstations across multiple product lines Lead the development and execution of the internal workstations roadmap, supporting business needs at scale Drive simplification and standardisation of workstation tools to enable users to manage operational workflows efficiently Collaborate with Product, Operations, and Technology teams to ensure coherence and progress across the matrix organisation Monitor market and competitive landscape, providing thought leadership to influence design and strategic decisions Capture and translate requirements from internal stakeholders, proposing alternative solutions where necessary Track and monitor multiple deliverables, providing clarity and direction to all involved parties Leverage robust project management frameworks to anticipate and mitigate risk, tracking Risk/Control related work Provide regular verbal and written status updates to senior management, including milestone tracking and reporting Act as subject matter expert, delivering capabilities focused on simplification and standardisation Drive consensus and data adoption for all internal workstation platform upgrades, enhancements, and defect fixes Ensure the voice of operations and effective controls are integral to product definition and programme governance Required Qualifications, Capabilities, and Skills Experience in Banking and Financial Services programme, Product Development, or equivalent Extensive experience in internal workstations and workstation tool suites, with strong understanding of data management and distribution Knowledge of industry wide standards and operational processes Subject matter expertise in solutions for financial institutions, with experience in Custody, Fund Accounting, Middle Office Services, or Agency Lending Stakeholder management experience, leveraging user experience strategy to define minimum viable product and migration strategy Excellent written and oral communication skills, with clarity of thought and ability to express ideas clearly Experience with system and process design, Target Operating Models, and business requirements documentation (including use of Visio and JIRA) Strong analytical and quantitative skills, using programmes such as Tableau, Alteryx, and Microsoft Office (particularly Excel and PowerPoint) Understanding of Securities Services client segments, including Asset Managers, Asset Owners, and Sovereign investment funds Experience delivering change in complex operational environments, ideally within Securities Services or a related field Preferred Qualifications, Capabilities, and Skills Experience leading large programmes in Securities Services or similar environments Proven ability to drive simplification and standardisation of operational tools Familiarity with AI use case automation and strategic data platforms Strong organisational skills and attention to detail Commitment to delivering high quality solutions and client service Enthusiasm for innovation and continuous improvement Ability to build consensus and manage multiple priorities across cross functional teams
Senior Consultant - Job Description The Business Square 4 is a dynamic and ambitious firm that specialises in providing consulting and resourcing services. We provide tailored advisory support to regulated firms on all governance, risk and compliance related matters and temporary resource to support short term operational challenges. Our mission in supporting firms across a complex and challenging regulatory agenda is to provide an unrivalled level of interaction - service and expertise, helping to protect firms and allowing them to ultimately grow and thrive. At Square 4, we embody a spirit of innovation, dedication, and excellence in everything we do. We take pride in serving a diverse range of clients, spanning from various segments within the financial services industry such as Retail Banks, Consumer Credit, Life and Pensions, Wealth and Asset Managers, Private Equity, to Utilities and Telecommunications firms. We are a commercial business, but our purpose and values extend beyond top line. We want our business to be a force for good and are committed to making a difference for our people, our clients, and our communities. We are committed to making a difference for our people, our clients, and our communities and so with a name like Square 4, it was an easy decision to give 4% of our earnings back to charities yearly. Responsibilities The primarily responsibility of the Senior Consultant is to support in the delivery of advisory engagements to our clients. Additionally, the role entails contributing to 'take to market' initiatives and business development. Key aspects associated with the role include: Acting as an ambassador for Square 4 across the industry. Leading the development of bespoke solutions to enable our clients to meet their regulatory and operational obligations. Leading on the production of material and activities for all aspects of client delivery such as training, reports, presentations, business gap analysis, project planning, risk management, in-depth case reviews, time management in line with the project budget. Providing regulatory and conduct risk-focused subject matter expertise as required to support the delivery of our existing and prospective engagements. Supporting in business development activity by providing regulatory and industry insights, contributing to thought leadership content, participating in webinars and roundtables, engaging with stakeholders, supporting sales bids, delivering presentations, and other relevant tasks. Providing leadership to a team of consultants, including associate resources and supporting the advisory director's directives. Assisting in the recruitment of new team members. Actively participating in client account management, developing and fostering close relationships with key stakeholders. Working collaboratively across the business to support strategic initiatives, business planning, operations and other activities to support the ongoing growth of the business. You should relish the opportunity to take on immediate responsibility and gain a wide range of experience from day one as part of a fast-growing company. Core Values, Behaviours and Requirements You have, and can demonstrate, the following skills and attributes: Alignment with our core values: Entrepreneurial, Collaborative, Relationship Driven and Committed to Delivery Excellence. An outstanding work ethic combined with a desire for continuous learning and personal development. Exceptional multitasking skills, coupled with fantastic organisation and acute attention to detail. Strong analytical and gap analysis ability. A can-do attitude and an ability to "get things done" efficiently under tight deadlines, with the ability to prioritise and adapt accordingly. Creative problem-solving abilities, maintaining an innovative and solution-orientated approach. Proactive and high-energy demeanour, coupled with confidence in your own ability and skillset. Outstanding professional communication skills - both written and oral. Proficient in communicating effectively and transparently with team members, actively listening to others' perspectives and providing constructive feedback when necessary. Demonstrated ability to collaborate seamlessly within cross-functional teams, fostering a culture of trust, respect, and mutual support. Knowledge and a practical understanding of the UK financial services sector and FCA regulatory agenda. A comprehensive understanding of the regulatory and supervisory landscape. A thorough understanding of the 'nature' of consulting, with a strong ability to apply a consultancy mindset to everyday tasks (demonstrating conscientious consultancy principles). Company Benefits We provide the following benefits to our permanent employees: The opportunity to work in a fast-growing company with a well-defined mission and values that are actively practiced each day. Option to work remotely or in our London-based office. Flexible working arrangements tailored to accommodate business requirements. Unlimited holiday to promote work-life balance. Corporate away days, including team-building activities. Opportunities to take part in volunteer days. Investment in personal development and support for career aspirations through provided funding for training and qualifications. Pension scheme. Private medical insurance provided by BUPA. If you're interested in exploring the next stage of your career with Square 4, we would be delighted to hear from you.
Apr 02, 2026
Full time
Senior Consultant - Job Description The Business Square 4 is a dynamic and ambitious firm that specialises in providing consulting and resourcing services. We provide tailored advisory support to regulated firms on all governance, risk and compliance related matters and temporary resource to support short term operational challenges. Our mission in supporting firms across a complex and challenging regulatory agenda is to provide an unrivalled level of interaction - service and expertise, helping to protect firms and allowing them to ultimately grow and thrive. At Square 4, we embody a spirit of innovation, dedication, and excellence in everything we do. We take pride in serving a diverse range of clients, spanning from various segments within the financial services industry such as Retail Banks, Consumer Credit, Life and Pensions, Wealth and Asset Managers, Private Equity, to Utilities and Telecommunications firms. We are a commercial business, but our purpose and values extend beyond top line. We want our business to be a force for good and are committed to making a difference for our people, our clients, and our communities. We are committed to making a difference for our people, our clients, and our communities and so with a name like Square 4, it was an easy decision to give 4% of our earnings back to charities yearly. Responsibilities The primarily responsibility of the Senior Consultant is to support in the delivery of advisory engagements to our clients. Additionally, the role entails contributing to 'take to market' initiatives and business development. Key aspects associated with the role include: Acting as an ambassador for Square 4 across the industry. Leading the development of bespoke solutions to enable our clients to meet their regulatory and operational obligations. Leading on the production of material and activities for all aspects of client delivery such as training, reports, presentations, business gap analysis, project planning, risk management, in-depth case reviews, time management in line with the project budget. Providing regulatory and conduct risk-focused subject matter expertise as required to support the delivery of our existing and prospective engagements. Supporting in business development activity by providing regulatory and industry insights, contributing to thought leadership content, participating in webinars and roundtables, engaging with stakeholders, supporting sales bids, delivering presentations, and other relevant tasks. Providing leadership to a team of consultants, including associate resources and supporting the advisory director's directives. Assisting in the recruitment of new team members. Actively participating in client account management, developing and fostering close relationships with key stakeholders. Working collaboratively across the business to support strategic initiatives, business planning, operations and other activities to support the ongoing growth of the business. You should relish the opportunity to take on immediate responsibility and gain a wide range of experience from day one as part of a fast-growing company. Core Values, Behaviours and Requirements You have, and can demonstrate, the following skills and attributes: Alignment with our core values: Entrepreneurial, Collaborative, Relationship Driven and Committed to Delivery Excellence. An outstanding work ethic combined with a desire for continuous learning and personal development. Exceptional multitasking skills, coupled with fantastic organisation and acute attention to detail. Strong analytical and gap analysis ability. A can-do attitude and an ability to "get things done" efficiently under tight deadlines, with the ability to prioritise and adapt accordingly. Creative problem-solving abilities, maintaining an innovative and solution-orientated approach. Proactive and high-energy demeanour, coupled with confidence in your own ability and skillset. Outstanding professional communication skills - both written and oral. Proficient in communicating effectively and transparently with team members, actively listening to others' perspectives and providing constructive feedback when necessary. Demonstrated ability to collaborate seamlessly within cross-functional teams, fostering a culture of trust, respect, and mutual support. Knowledge and a practical understanding of the UK financial services sector and FCA regulatory agenda. A comprehensive understanding of the regulatory and supervisory landscape. A thorough understanding of the 'nature' of consulting, with a strong ability to apply a consultancy mindset to everyday tasks (demonstrating conscientious consultancy principles). Company Benefits We provide the following benefits to our permanent employees: The opportunity to work in a fast-growing company with a well-defined mission and values that are actively practiced each day. Option to work remotely or in our London-based office. Flexible working arrangements tailored to accommodate business requirements. Unlimited holiday to promote work-life balance. Corporate away days, including team-building activities. Opportunities to take part in volunteer days. Investment in personal development and support for career aspirations through provided funding for training and qualifications. Pension scheme. Private medical insurance provided by BUPA. If you're interested in exploring the next stage of your career with Square 4, we would be delighted to hear from you.
Job title: Associate Director of Data and Digital Transformation Hours: 35 hours per week Salary: £70-79,500 Employment type: Permanent Team: Digital, Data and Technology Location: Hybrid (average of 1 day per week in London office) Line Manager: Chief Operating Officer Direct Reports: 4 Anderson Quigley is excited to be working with the Teenage Cancer Trust on this critical transformational leadership role within the senior leadership team. As Associate Director of Data and Digital Transformation, you will shape a vision for Digital, Data and Technology as strategic enablers of impact. You'll work with teams across the charity to shape sustainable services with and for young people with cancer, increase our audience reach, drive sustainable income generation, and demonstrate our impact. You'll shine a light on the value of data, build collective confidence, and connect technology potential to measurable outcomes. You'll influence horizontally, organise great people, and deliver value fast through product ways of working. As a leader, you'll bring energy and influence, maturity of thought, and the ability to design, prioritise, and deliver. This is a hands-on, delivery focused leadership role for someone who can build practical solutions, develop teams, and embed a service oriented, user centred approach across the charity. You will shape the future of DDaT, oversee a largely outsourced technology function, uplift data maturity, and ensure digital and technology services enable our mission. This role will play a key part on the Senior Leadership Team, working collaboratively with colleagues across Services, Engagement, and Central Support teams. What We're Looking For We're looking for a creative, energetic, and influential product minded leader to help Teenage Cancer Trust repurpose digital and data toward service impact. This is not a traditional DDaT director role. You'll work across teams to shape our services, shine a light on the value of data, build collective confidence, and connect technology potential to measurable outcomes. You don't need to have held a formal leadership title-but you must operate as a leader, bring energy, maturity of thought, and the ability to design, prioritise, and deliver Essential Skills & Experience Strong leadership background across digital, data or technology, ideally within a small, innovative organisation. This does not have to be at a senior level but evidenced in your application by mentoring/influencing and bringing people together. Credible technical knowledge and up to date understanding of developments in technology. Deep experience of working effectively with other professions and leaders as part of a multi-disciplinary team. Experience of service design in a charity, public sector or service delivery organisation. Demonstrable experience of developing DDaT teams, and of developing digital and data capabilities across an organisation, ideally in a charity or public-service context. A track record of improving data maturity and operational use of data and insight. Hands-on delivery experience; comfortable rolling up sleeves and making practical improvements. Skills & Attributes A genuine people person who builds trust quickly and collaborates naturally. Pragmatic, grounded and solutions focused - not just a strategist, but someone who turns ideas into real, tangible outcomes. Able to support teams with limited digital or data experience and guide them through a development journey. Comfortable operating in ambiguity and capable of setting clear direction in evolving environments. Strong service mindset with an understanding of co design principles and agile ways of working. Our commitment to inclusion and accessibility: At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don't hesitate to get in touch with us. We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions. Please notify Grace Tattersall if you are eligible for the guaranteed offer of interview scheme. Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. Privacy and Safeguarding: At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). At Teenage Cancer Trust we're committed to delivering a service to teenagers and young adults with cancer that is embedded in safeguarding and safe working practice guidance. As this role will it is subject to a Basic/Enhanced list Disclosure and Barring Service check. How to apply Please apply with your CV and a supporting statement of no more than two pages, outlining how you meet the person specification, and the key skills and attributes required. Please note, preliminary interviews are proposed to be the week of the 4th of May 2026. Follow up interviews for successful candidates are proposed to take place the week of the 18th of May 2026.
Apr 02, 2026
Full time
Job title: Associate Director of Data and Digital Transformation Hours: 35 hours per week Salary: £70-79,500 Employment type: Permanent Team: Digital, Data and Technology Location: Hybrid (average of 1 day per week in London office) Line Manager: Chief Operating Officer Direct Reports: 4 Anderson Quigley is excited to be working with the Teenage Cancer Trust on this critical transformational leadership role within the senior leadership team. As Associate Director of Data and Digital Transformation, you will shape a vision for Digital, Data and Technology as strategic enablers of impact. You'll work with teams across the charity to shape sustainable services with and for young people with cancer, increase our audience reach, drive sustainable income generation, and demonstrate our impact. You'll shine a light on the value of data, build collective confidence, and connect technology potential to measurable outcomes. You'll influence horizontally, organise great people, and deliver value fast through product ways of working. As a leader, you'll bring energy and influence, maturity of thought, and the ability to design, prioritise, and deliver. This is a hands-on, delivery focused leadership role for someone who can build practical solutions, develop teams, and embed a service oriented, user centred approach across the charity. You will shape the future of DDaT, oversee a largely outsourced technology function, uplift data maturity, and ensure digital and technology services enable our mission. This role will play a key part on the Senior Leadership Team, working collaboratively with colleagues across Services, Engagement, and Central Support teams. What We're Looking For We're looking for a creative, energetic, and influential product minded leader to help Teenage Cancer Trust repurpose digital and data toward service impact. This is not a traditional DDaT director role. You'll work across teams to shape our services, shine a light on the value of data, build collective confidence, and connect technology potential to measurable outcomes. You don't need to have held a formal leadership title-but you must operate as a leader, bring energy, maturity of thought, and the ability to design, prioritise, and deliver Essential Skills & Experience Strong leadership background across digital, data or technology, ideally within a small, innovative organisation. This does not have to be at a senior level but evidenced in your application by mentoring/influencing and bringing people together. Credible technical knowledge and up to date understanding of developments in technology. Deep experience of working effectively with other professions and leaders as part of a multi-disciplinary team. Experience of service design in a charity, public sector or service delivery organisation. Demonstrable experience of developing DDaT teams, and of developing digital and data capabilities across an organisation, ideally in a charity or public-service context. A track record of improving data maturity and operational use of data and insight. Hands-on delivery experience; comfortable rolling up sleeves and making practical improvements. Skills & Attributes A genuine people person who builds trust quickly and collaborates naturally. Pragmatic, grounded and solutions focused - not just a strategist, but someone who turns ideas into real, tangible outcomes. Able to support teams with limited digital or data experience and guide them through a development journey. Comfortable operating in ambiguity and capable of setting clear direction in evolving environments. Strong service mindset with an understanding of co design principles and agile ways of working. Our commitment to inclusion and accessibility: At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don't hesitate to get in touch with us. We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions. Please notify Grace Tattersall if you are eligible for the guaranteed offer of interview scheme. Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. Privacy and Safeguarding: At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). At Teenage Cancer Trust we're committed to delivering a service to teenagers and young adults with cancer that is embedded in safeguarding and safe working practice guidance. As this role will it is subject to a Basic/Enhanced list Disclosure and Barring Service check. How to apply Please apply with your CV and a supporting statement of no more than two pages, outlining how you meet the person specification, and the key skills and attributes required. Please note, preliminary interviews are proposed to be the week of the 4th of May 2026. Follow up interviews for successful candidates are proposed to take place the week of the 18th of May 2026.
