Senior Practice Accountant, South Manchester - £35,000 - £50,000 (Depending on experience and study level) A mid-sized, well-established chartered accountancy practice is seeking a dedicated and experienced professional to join their team. This role is an ideal opportunity for an ACA/ACCA qualified or QBE, looking for a varied role, to make a significant impact within a supportive and forward-thinking practice. This role is pivotal in ensuring the accuracy and efficiency of accounting services provided to a diverse portfolio of clients. The company prides itself on fostering a collaborative and supportive work environment, with a strong emphasis on professional development and client satisfaction. Senior Practice Accountant - Key Responsibilities: Compliance Preparation and filing of year end accounts, business tax and capital allowances for limited companies, LLP's, partnerships and sole traders Preparation and filing of self-assessments and personal tax computations Preparation of capital gains tax computations and implementation of R&D Tax claims Reduce the burden of taxation for business owners by providing good tax planning and advice Outsourcing and Advisory Review periodic bookkeeping, VAT returns, and management accounts for portfolio clients Preparation of management accounts and management information/performance analysis Advising on the improvement of profitability and business efficiency and implementation of effective business controls and systems Assisting in control and management of client cashflow Preparation of integrated financial projections and budgets Preparing business plans and helping to source and negotiate finance Conducting business valuations Management To effectively manage your own portfolio of clients To assist with training and development of less experienced staff Training of internal staff and clients on various software and applications WIP and billing management Senior Practice Accountant - Experience Required: AAT or ACCA Qualified or part-qualified / QBE At least 5 years' experience in a similar role Senior Practice Accountant - Benefits: Competitive salary 25 days holiday Extra day's leave for your birthday Additional leave awarded after 3 years of service, up to a maximum of 30 days Hybrid working and flexible hours Dress Down Fridays and a smart business casual dress code Regular team socials, including Chester Races and annual away trips with overnight stays Private medical insurance after 2 years of service Incentive scheme, offering bonuses for sourcing and signing new business, and successful cross-selling and up-selling of services Vaisto Recruitment offers a generous referral scheme. If you refer a practice candidate to me (who is not already registered) as a thank you will receive a voucher up to the value of £1000.Vouchers are paid on successful completion of the referral's probation period. The above vacancy is only one of many that I am handling. Vaisto Recruitment specialises in practice and first moves to industry for both contract and permanent assignments including: - Audit Partner / Audit Director / Audit Associate Director / Audit Manager / Audit Senior / Audit Associate / Audit Semi Senior - Business Services Partner / Business Services Director / Business Services Manager / Business Services Associate / Accounts Senior / Accounts Associate - Tax Partner / Tax Director / Tax Manager / Tax Senior Manager / Tax Senior / Tax Semi Senior - Accounts Partner / Accounts Director / Accounts Manager / Accounts Senior / Accounts Semi Senior - Corporate Finance Partner / Corporate Finance Director / Corporate Finance Manager / Corporate Finance Executive / Corporate Finance Senior M&A - Payroll Bureau - Practice Managers
Mar 03, 2026
Full time
Senior Practice Accountant, South Manchester - £35,000 - £50,000 (Depending on experience and study level) A mid-sized, well-established chartered accountancy practice is seeking a dedicated and experienced professional to join their team. This role is an ideal opportunity for an ACA/ACCA qualified or QBE, looking for a varied role, to make a significant impact within a supportive and forward-thinking practice. This role is pivotal in ensuring the accuracy and efficiency of accounting services provided to a diverse portfolio of clients. The company prides itself on fostering a collaborative and supportive work environment, with a strong emphasis on professional development and client satisfaction. Senior Practice Accountant - Key Responsibilities: Compliance Preparation and filing of year end accounts, business tax and capital allowances for limited companies, LLP's, partnerships and sole traders Preparation and filing of self-assessments and personal tax computations Preparation of capital gains tax computations and implementation of R&D Tax claims Reduce the burden of taxation for business owners by providing good tax planning and advice Outsourcing and Advisory Review periodic bookkeeping, VAT returns, and management accounts for portfolio clients Preparation of management accounts and management information/performance analysis Advising on the improvement of profitability and business efficiency and implementation of effective business controls and systems Assisting in control and management of client cashflow Preparation of integrated financial projections and budgets Preparing business plans and helping to source and negotiate finance Conducting business valuations Management To effectively manage your own portfolio of clients To assist with training and development of less experienced staff Training of internal staff and clients on various software and applications WIP and billing management Senior Practice Accountant - Experience Required: AAT or ACCA Qualified or part-qualified / QBE At least 5 years' experience in a similar role Senior Practice Accountant - Benefits: Competitive salary 25 days holiday Extra day's leave for your birthday Additional leave awarded after 3 years of service, up to a maximum of 30 days Hybrid working and flexible hours Dress Down Fridays and a smart business casual dress code Regular team socials, including Chester Races and annual away trips with overnight stays Private medical insurance after 2 years of service Incentive scheme, offering bonuses for sourcing and signing new business, and successful cross-selling and up-selling of services Vaisto Recruitment offers a generous referral scheme. If you refer a practice candidate to me (who is not already registered) as a thank you will receive a voucher up to the value of £1000.Vouchers are paid on successful completion of the referral's probation period. The above vacancy is only one of many that I am handling. Vaisto Recruitment specialises in practice and first moves to industry for both contract and permanent assignments including: - Audit Partner / Audit Director / Audit Associate Director / Audit Manager / Audit Senior / Audit Associate / Audit Semi Senior - Business Services Partner / Business Services Director / Business Services Manager / Business Services Associate / Accounts Senior / Accounts Associate - Tax Partner / Tax Director / Tax Manager / Tax Senior Manager / Tax Senior / Tax Semi Senior - Accounts Partner / Accounts Director / Accounts Manager / Accounts Senior / Accounts Semi Senior - Corporate Finance Partner / Corporate Finance Director / Corporate Finance Manager / Corporate Finance Executive / Corporate Finance Senior M&A - Payroll Bureau - Practice Managers
A leading and successful firm of chartered accountants based in Taunton has a requirement for a Rural and Farming Client Manager to join their team as a key addition specialising within their agricultural and related, rural sector service line with chance to develop, build client relationships and carve an influential role within a highly regarded firm of chartered accountants. Client Details Based in Taunton this chartered firm has developed a very strong reputation across the South West and wider UK acting for very wide ranging clients across varying industries acting for wider ranging industry sector OMBs, SMEs and corporate clients, alongside a strong reputation and focus dealing with agricultural and rural sector related clients. As a result of ongoing, sustained positive growth and looking to plan for the future development of the firm, the partners are looking to bring in the right additional Managerial professional to bolster their team as a key addition focused within their specific farming sector specialism. Description Joining as Rural and Farming Client Manager based from the firms Taunton offices you will take on management and client portfolio responsibility for the delivery of year end accounts, tax and wider services to clients focused within the agricultural sector. You will take on increasing responsibility for developing client relationships, taking on a portfolio and work on wider advisory, tax planning and business services in addition delivering on wider project work. You will manage a team and act as key support to the firms directors, with a development and progression path on offer as you will carve an influential key role within this firm. Profile You will hold any of the ATT, CTA, AAT, ACA, ACCA qualifications etc or have developed your career with a career background in accountancy practice having developed your career to around the managerial levels. You will have experienced of dealing and acting for clients within the agricultural and associated rural client sectors and be looking to further your career within this specialist sector within a highly successful and growing chartered firm of accountants. Job Offer Circa £48000 - £60,000 dependent on the background experience and level of the right professional, plus benefits.
Mar 03, 2026
Full time
A leading and successful firm of chartered accountants based in Taunton has a requirement for a Rural and Farming Client Manager to join their team as a key addition specialising within their agricultural and related, rural sector service line with chance to develop, build client relationships and carve an influential role within a highly regarded firm of chartered accountants. Client Details Based in Taunton this chartered firm has developed a very strong reputation across the South West and wider UK acting for very wide ranging clients across varying industries acting for wider ranging industry sector OMBs, SMEs and corporate clients, alongside a strong reputation and focus dealing with agricultural and rural sector related clients. As a result of ongoing, sustained positive growth and looking to plan for the future development of the firm, the partners are looking to bring in the right additional Managerial professional to bolster their team as a key addition focused within their specific farming sector specialism. Description Joining as Rural and Farming Client Manager based from the firms Taunton offices you will take on management and client portfolio responsibility for the delivery of year end accounts, tax and wider services to clients focused within the agricultural sector. You will take on increasing responsibility for developing client relationships, taking on a portfolio and work on wider advisory, tax planning and business services in addition delivering on wider project work. You will manage a team and act as key support to the firms directors, with a development and progression path on offer as you will carve an influential key role within this firm. Profile You will hold any of the ATT, CTA, AAT, ACA, ACCA qualifications etc or have developed your career with a career background in accountancy practice having developed your career to around the managerial levels. You will have experienced of dealing and acting for clients within the agricultural and associated rural client sectors and be looking to further your career within this specialist sector within a highly successful and growing chartered firm of accountants. Job Offer Circa £48000 - £60,000 dependent on the background experience and level of the right professional, plus benefits.
Head of Customer Support (SAAS/ERP) Remote - UK Residents Only SaaS / ERP Manufacturing Supply Chain Distribution Logistics Chapman Tate Associates are partnering with a leading end-to-end ERP solutions provider delivering enterprise-grade SaaS and ERP platforms into the Manufacturing, Supply Chain, Distribution and Logistics sectors. In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. There could be others but if you are involved in working with Customers, that's a start so we would be interested in hearing from you. This opportunity is specifically aimed at professionals who understand the realities of working in complex IT-led SaaS / ERP environments. If you've operated at senior level within ERP implementation, managed service software accounts, or customer success functions inside a SaaS delivery model - this will feel familiar. The Context In ERP and SaaS, customer relationships are rarely simple. You're balancing: Implementation timelines and resource constraints Change requests and scope evolution SLA performance and service credits Complex quotations tied to professional services Margin protection within delivery-led engagements Cross-functional coordination between sales, pre-sales, delivery and development This role sits at the centre of that ecosystem. The Role As Head of Customer Support, you will act as the senior commercial and relationship owner across strategic ERP accounts. This is not a new business sales or quota led role. It is a commercially disciplined, governance-focused leadership position responsible for: Overseeing structured quotation processes aligned to scope and capacity Managing service levels and customer expectations Acting as escalation point for complex customer queries Protecting margin within service-based SaaS contracts Driving retention through operational excellence Leading and scaling the Account Management / Customer Success function You will bridge technical delivery teams and commercial strategy - ensuring customers receive a consistent, professional and transparent experience. What We're Looking For We are keen to speak with individuals who have: Senior Account Management, Customer Success or Client Services leadership experience within SaaS or ERP environments Exposure to ERP implementation projects and services-led engagements Experience working alongside technical consultants, developers and delivery managers Strong commercial acumen around professional services quoting, scope control and contract governance Experience managing enterprise or multi-site accounts The ability to balance customer advocacy with operational reality If you've worked in ERP, you understand that retention is built through clarity, structure and trust - not discounting or overpromising. What Success Looks Like High customer retention across ERP accounts Improved governance around quotations and scope control Strong SLA performance and customer satisfaction Increased recurring and services revenue driven through trusted relationships Clear ownership and accountability across the customer base This is a fully remote opportunity (UK residents only) within a growing, respected ERP solutions provider where the customer function is central to long-term strategy. For a confidential conversation, contact Chapman Tate Associates directly.
Mar 03, 2026
Full time
Head of Customer Support (SAAS/ERP) Remote - UK Residents Only SaaS / ERP Manufacturing Supply Chain Distribution Logistics Chapman Tate Associates are partnering with a leading end-to-end ERP solutions provider delivering enterprise-grade SaaS and ERP platforms into the Manufacturing, Supply Chain, Distribution and Logistics sectors. In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. There could be others but if you are involved in working with Customers, that's a start so we would be interested in hearing from you. This opportunity is specifically aimed at professionals who understand the realities of working in complex IT-led SaaS / ERP environments. If you've operated at senior level within ERP implementation, managed service software accounts, or customer success functions inside a SaaS delivery model - this will feel familiar. The Context In ERP and SaaS, customer relationships are rarely simple. You're balancing: Implementation timelines and resource constraints Change requests and scope evolution SLA performance and service credits Complex quotations tied to professional services Margin protection within delivery-led engagements Cross-functional coordination between sales, pre-sales, delivery and development This role sits at the centre of that ecosystem. The Role As Head of Customer Support, you will act as the senior commercial and relationship owner across strategic ERP accounts. This is not a new business sales or quota led role. It is a commercially disciplined, governance-focused leadership position responsible for: Overseeing structured quotation processes aligned to scope and capacity Managing service levels and customer expectations Acting as escalation point for complex customer queries Protecting margin within service-based SaaS contracts Driving retention through operational excellence Leading and scaling the Account Management / Customer Success function You will bridge technical delivery teams and commercial strategy - ensuring customers receive a consistent, professional and transparent experience. What We're Looking For We are keen to speak with individuals who have: Senior Account Management, Customer Success or Client Services leadership experience within SaaS or ERP environments Exposure to ERP implementation projects and services-led engagements Experience working alongside technical consultants, developers and delivery managers Strong commercial acumen around professional services quoting, scope control and contract governance Experience managing enterprise or multi-site accounts The ability to balance customer advocacy with operational reality If you've worked in ERP, you understand that retention is built through clarity, structure and trust - not discounting or overpromising. What Success Looks Like High customer retention across ERP accounts Improved governance around quotations and scope control Strong SLA performance and customer satisfaction Increased recurring and services revenue driven through trusted relationships Clear ownership and accountability across the customer base This is a fully remote opportunity (UK residents only) within a growing, respected ERP solutions provider where the customer function is central to long-term strategy. For a confidential conversation, contact Chapman Tate Associates directly.
.Why Work at ClarkeOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job Senior Site Manager Location: UK-wide with extensive travel Reports to: Projects Director Join Clarke Energy as a Senior Site Manager We are seeking an experienced Senior Site Manager to provide operational leadership, governance and cross-portfolio oversight across Clarke Energy's project sites throughout the UK and Ireland. This high mobility, site focused role is central to embedding our health, safety and environmental standards, supporting subcontract site managers and ensuring consistent, safe and high quality project delivery across a diverse portfolio.Acting as the link between Project Management, our SHEQ function and key client stakeholders, you will play a critical part in driving compliance, coaching site teams and fostering a strong, positive safety culture. Key Responsibilities Site Oversight & Standards Deliver cross-portfolio oversight of subcontract site managers, ensuring consistent behaviours, reporting and compliance. Embed Clarke Energy's HSE expectations across all live sites, maintaining rigorous standards and documentation. Conduct regular site audits, coaching sessions and behavioural observations to raise capability and drive best practice. Promote a zero tolerance approach to unsafe working practices. Health, Safety & Environmental Leadership Assist Project and SHEQ teams, as well as clients, during H&S incidents or escalations. Contribute to incident investigations, ensuring accurate reporting, timely communication and effective corrective actions. Reinforce CDM principles and safe systems of work across subcontract teams, offering competent guidance on CDM matters. Project Support & Coordination Support mobilisation and demobilisation of sites, ensuring readiness, compliance and effective inductions. Benchmark performance across projects, identifying trends, opportunities and good practice. Maintain accurate site records, daily diaries, progress photos and H&S documentation. Subcontractor & Resource Management Oversee subcontracted site management personnel across a multi site portfolio. Support onboarding and coaching of subcontract site managers, enhancing leadership capability on site. Client & Stakeholder Interface Act as a key point of coordination between site teams, clients, SHEQ and the Projects function during critical events. Support professional, consistent communication across all stakeholder groups. Represent Clarke Energy's values, behaviours and standards in customer-facing situations. Essential Qualifications & Skills Strong on-site construction experience, ideally with Principal Contractor responsibilities. Strong working knowledge of CDM Regulations and site safety governance. SMSTS and CSCS (Black, Gold or White PQP) mandatory. Demonstrable experience coaching or managing people in construction environments. Confident working with subcontractors across multiple sites. Excellent communication and stakeholder management skills. Ability to drive standards, consistency and continuous improvement across dispersed teams. NEBOSH Level 3 qualification. Management or supervisory qualifications (e.g. ILM, NVQ Construction Management). Experience in EPC, CHP or energy sector construction projects. Audit experience (H&S, quality or process audits). The Benefits Competitive salary 25 days holiday, plus enhanced entitlement with length of service Holiday buy and sell scheme 7% company pension contribution Health care cash plan Life Assurance Employee Assistance Programme Hybrid working (when not site based) Reward and recognition schemes Investment in professional development In-house certified training department About Clarke Energy Clarke Energy, a Rehlko company, is an award-winning multinational specialist in the engineering, installation and maintenance of energy solutions. We deliver high quality installations backed with accountable aftersales support, operating with integrity and high ethical standards. As the largest authorised distributor and service provider for INNIO's reciprocating engine business, we support customers across a global footprint.If you are an experienced site leader with strong health and safety credentials and a passion for driving excellence across multiple project environments, we'd love to hear from you.Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation.Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws. Our Values Curiosity - Seek, learn, share Trust - Go farther together Pace - Focus to go faster Excellence - Find the win every day
Mar 03, 2026
Full time
.Why Work at ClarkeOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job Senior Site Manager Location: UK-wide with extensive travel Reports to: Projects Director Join Clarke Energy as a Senior Site Manager We are seeking an experienced Senior Site Manager to provide operational leadership, governance and cross-portfolio oversight across Clarke Energy's project sites throughout the UK and Ireland. This high mobility, site focused role is central to embedding our health, safety and environmental standards, supporting subcontract site managers and ensuring consistent, safe and high quality project delivery across a diverse portfolio.Acting as the link between Project Management, our SHEQ function and key client stakeholders, you will play a critical part in driving compliance, coaching site teams and fostering a strong, positive safety culture. Key Responsibilities Site Oversight & Standards Deliver cross-portfolio oversight of subcontract site managers, ensuring consistent behaviours, reporting and compliance. Embed Clarke Energy's HSE expectations across all live sites, maintaining rigorous standards and documentation. Conduct regular site audits, coaching sessions and behavioural observations to raise capability and drive best practice. Promote a zero tolerance approach to unsafe working practices. Health, Safety & Environmental Leadership Assist Project and SHEQ teams, as well as clients, during H&S incidents or escalations. Contribute to incident investigations, ensuring accurate reporting, timely communication and effective corrective actions. Reinforce CDM principles and safe systems of work across subcontract teams, offering competent guidance on CDM matters. Project Support & Coordination Support mobilisation and demobilisation of sites, ensuring readiness, compliance and effective inductions. Benchmark performance across projects, identifying trends, opportunities and good practice. Maintain accurate site records, daily diaries, progress photos and H&S documentation. Subcontractor & Resource Management Oversee subcontracted site management personnel across a multi site portfolio. Support onboarding and coaching of subcontract site managers, enhancing leadership capability on site. Client & Stakeholder Interface Act as a key point of coordination between site teams, clients, SHEQ and the Projects function during critical events. Support professional, consistent communication across all stakeholder groups. Represent Clarke Energy's values, behaviours and standards in customer-facing situations. Essential Qualifications & Skills Strong on-site construction experience, ideally with Principal Contractor responsibilities. Strong working knowledge of CDM Regulations and site safety governance. SMSTS and CSCS (Black, Gold or White PQP) mandatory. Demonstrable experience coaching or managing people in construction environments. Confident working with subcontractors across multiple sites. Excellent communication and stakeholder management skills. Ability to drive standards, consistency and continuous improvement across dispersed teams. NEBOSH Level 3 qualification. Management or supervisory qualifications (e.g. ILM, NVQ Construction Management). Experience in EPC, CHP or energy sector construction projects. Audit experience (H&S, quality or process audits). The Benefits Competitive salary 25 days holiday, plus enhanced entitlement with length of service Holiday buy and sell scheme 7% company pension contribution Health care cash plan Life Assurance Employee Assistance Programme Hybrid working (when not site based) Reward and recognition schemes Investment in professional development In-house certified training department About Clarke Energy Clarke Energy, a Rehlko company, is an award-winning multinational specialist in the engineering, installation and maintenance of energy solutions. We deliver high quality installations backed with accountable aftersales support, operating with integrity and high ethical standards. As the largest authorised distributor and service provider for INNIO's reciprocating engine business, we support customers across a global footprint.If you are an experienced site leader with strong health and safety credentials and a passion for driving excellence across multiple project environments, we'd love to hear from you.Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation.Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws. Our Values Curiosity - Seek, learn, share Trust - Go farther together Pace - Focus to go faster Excellence - Find the win every day
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. GENERAL MANAGER Summary / Primary Purpose The General Manager's primary responsibility is the creation of strategic business plans that will impact overall store performance metrics, customer service and lead to successful execution of initiatives. The General Manager sets the tone for the store environment through partnership with the Store Manager / Management Team and all store staff. It is the role of General Manager to exemplify excellence with all Coach Standards including Coach Service, operations and visual presentation along with modeling core competencies. The General Manager's leadership includes mentoring the Store Manager / Management Team through all performance management competencies and behavioral expectations. The General Manager partners with the Area Manager to evaluate store and market opportunities, establish goals, create and implement strategies that will impact store results and profitability. PROFILE Management Competencies and Behavioral Expectations SALES ABILITY/SKILLS Partners with Store Manager / Management Team to establish sales and productivity goals for the store and associates utilizing current business trends and forecasts Recognizes external economic factors/business trends and communicates plans for change to ensure goals are met Utilizes resources to effectively forecast sales plans Consistently ensures the execution of sales training programs Sets the example through role modeling Coach Service behaviors Creates a high energy, sales and service focused environment SERVICE ORIENTATION Evaluates the execution of the Service Leader role and provides coaching and feedback to ensure consistency with all members of management Empowers team to solve customer problems and meet customers' needs Ensures Service standards are achieved through appropriate labour scheduling PEOPLE DEVELOPMENT Identifies opportunities and creates action plans for the development of the Store Manager / Management Team; provides consistent coaching and feedback throughout implementation Enables Store Manager / Management Team to develop action plans for all levels of employees through shared evaluation of individual strengths and opportunities Develops realistic action plans and goals for team members career advancement, and communicates results to Area Manager in order to help fill openings in area / district SELF DEVELOPMENT Consistently asks for, and is open to feedback from supervisor, subordinates and peers Establishes sound business relationships with corporate partners, peer group and local village or centre management Acts on feedback from others to improve own performance or address development issues Achieves deadlines even in the face of obstacles or problems Adapts to constantly changing environment by changing own plan, schedules etc. Aware of own strengths and development needs and communicates them to supervisor Seeks out tasks beyond own job description LEADERSHIP Establishes relationships and is viewed as an expert by area/district by providing business insight and offering support Acts as advocate for the team Approaches challenges in direct and timely manner Takes educated risks when necessary, and challenges others as appropriate Able to motivate others to achieve results, and inspire team to follow lead Able to maintain composure even when faced with tough situations Maintains high level of integrity in business and relationships with others Consistently establishes and measures expectations for performance Maintains a confident and/or commanding floor presence Ensures that team understands company vision and business needs Takes on leadership role at store openings (per Area Manager request) Provide store support within area/district as directed by multi manager TEAMBUILDING Creates a positive, high energy and professional store environment by role modeling behavioral expectations Enables Store Manager / Management Team to take on a primary leadership role through consistent support of ideas and expectations Fosters environment of inclusion and creates partnerships with team members Proactively and consistently utilizes The Network and The Shop to source candidates for store and communicates Top Talent information to Multi Manager Able to identify training opportunities and evaluate the store's overall performance to select Top Talent and fill open positions promptly Support On-Boarding of new management team members within area/district (per Area Manger request) COMMUNICATION Demonstrates effective written, verbal, and non-verbal communication Communicates professionally with diplomacy and tact, and tailors style to impact specific audience Communicates effectively with direct reports, peers, supervisors, and corporate partners Demonstrates the ability to influence others and role models skill for the Store Manager / Management Team Ensures the team is able to effectively communicate with each other Ensures consistent use of Coach communication tools Practices effective active listening techniques Delivers difficult messages with objectivity while maintaining self-esteem Diffuses potential conflict by utilizing situation/behavior/impact model and able to redirect to achieve desired results STRATEGIC PLANNING/ORGANIZING/EXECUTION Anticipates potential obstacles or issues and develops solutions to overcome Appropriately allocates and monitors planned payroll hours according to business trends and scheduling needs. Creates long term hiring plans to meet forecasted sales plans Partners with Area Manager to implement processes that will impact store specific operations Works with Area Manager and corporate partners to ensure effective product flow Implements plans in a timely manner, and ensures team understanding Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results Develops systems to achieve goals, and able to redefine goals as appropriate Able to influence others to gain support to achieve goals and complete projects Effective use of planning and/or time management tools Effectively prioritizes business needs Delegates and follows-up to ensure key issues are addressed Tailors execution of company initiatives to environment INTEGRITY/PROFESSIONALISM Represents the brand appropriately in all situations Consistently ensures team compliance to company guidelines Appropriately reacts to unethical or unprofessional behavior Demonstrates professional ethics and instills them among all team members. Maintains professional demeanor even in times of stress Maintains objectivity and considers all points of view Maintains alignment with company goals and vision Additional Requirements Experience: 3 to 5 years previous Store Manager experience in a retail service environment Education: High School diploma or equivalent, college or university degree preferred Technical: Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook Physical: Ability to communicate effectively with customers and staff, maneuver sales floor, the ability to meet moderate stockroom lifting requirements, and store climbing requirements Schedule: Ability to work flexible schedule to meet the needs of the business, including nights, weekends and holidays Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity . click apply for full job details
Mar 02, 2026
Full time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. GENERAL MANAGER Summary / Primary Purpose The General Manager's primary responsibility is the creation of strategic business plans that will impact overall store performance metrics, customer service and lead to successful execution of initiatives. The General Manager sets the tone for the store environment through partnership with the Store Manager / Management Team and all store staff. It is the role of General Manager to exemplify excellence with all Coach Standards including Coach Service, operations and visual presentation along with modeling core competencies. The General Manager's leadership includes mentoring the Store Manager / Management Team through all performance management competencies and behavioral expectations. The General Manager partners with the Area Manager to evaluate store and market opportunities, establish goals, create and implement strategies that will impact store results and profitability. PROFILE Management Competencies and Behavioral Expectations SALES ABILITY/SKILLS Partners with Store Manager / Management Team to establish sales and productivity goals for the store and associates utilizing current business trends and forecasts Recognizes external economic factors/business trends and communicates plans for change to ensure goals are met Utilizes resources to effectively forecast sales plans Consistently ensures the execution of sales training programs Sets the example through role modeling Coach Service behaviors Creates a high energy, sales and service focused environment SERVICE ORIENTATION Evaluates the execution of the Service Leader role and provides coaching and feedback to ensure consistency with all members of management Empowers team to solve customer problems and meet customers' needs Ensures Service standards are achieved through appropriate labour scheduling PEOPLE DEVELOPMENT Identifies opportunities and creates action plans for the development of the Store Manager / Management Team; provides consistent coaching and feedback throughout implementation Enables Store Manager / Management Team to develop action plans for all levels of employees through shared evaluation of individual strengths and opportunities Develops realistic action plans and goals for team members career advancement, and communicates results to Area Manager in order to help fill openings in area / district SELF DEVELOPMENT Consistently asks for, and is open to feedback from supervisor, subordinates and peers Establishes sound business relationships with corporate partners, peer group and local village or centre management Acts on feedback from others to improve own performance or address development issues Achieves deadlines even in the face of obstacles or problems Adapts to constantly changing environment by changing own plan, schedules etc. Aware of own strengths and development needs and communicates them to supervisor Seeks out tasks beyond own job description LEADERSHIP Establishes relationships and is viewed as an expert by area/district by providing business insight and offering support Acts as advocate for the team Approaches challenges in direct and timely manner Takes educated risks when necessary, and challenges others as appropriate Able to motivate others to achieve results, and inspire team to follow lead Able to maintain composure even when faced with tough situations Maintains high level of integrity in business and relationships with others Consistently establishes and measures expectations for performance Maintains a confident and/or commanding floor presence Ensures that team understands company vision and business needs Takes on leadership role at store openings (per Area Manager request) Provide store support within area/district as directed by multi manager TEAMBUILDING Creates a positive, high energy and professional store environment by role modeling behavioral expectations Enables Store Manager / Management Team to take on a primary leadership role through consistent support of ideas and expectations Fosters environment of inclusion and creates partnerships with team members Proactively and consistently utilizes The Network and The Shop to source candidates for store and communicates Top Talent information to Multi Manager Able to identify training opportunities and evaluate the store's overall performance to select Top Talent and fill open positions promptly Support On-Boarding of new management team members within area/district (per Area Manger request) COMMUNICATION Demonstrates effective written, verbal, and non-verbal communication Communicates professionally with diplomacy and tact, and tailors style to impact specific audience Communicates effectively with direct reports, peers, supervisors, and corporate partners Demonstrates the ability to influence others and role models skill for the Store Manager / Management Team Ensures the team is able to effectively communicate with each other Ensures consistent use of Coach communication tools Practices effective active listening techniques Delivers difficult messages with objectivity while maintaining self-esteem Diffuses potential conflict by utilizing situation/behavior/impact model and able to redirect to achieve desired results STRATEGIC PLANNING/ORGANIZING/EXECUTION Anticipates potential obstacles or issues and develops solutions to overcome Appropriately allocates and monitors planned payroll hours according to business trends and scheduling needs. Creates long term hiring plans to meet forecasted sales plans Partners with Area Manager to implement processes that will impact store specific operations Works with Area Manager and corporate partners to ensure effective product flow Implements plans in a timely manner, and ensures team understanding Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results Develops systems to achieve goals, and able to redefine goals as appropriate Able to influence others to gain support to achieve goals and complete projects Effective use of planning and/or time management tools Effectively prioritizes business needs Delegates and follows-up to ensure key issues are addressed Tailors execution of company initiatives to environment INTEGRITY/PROFESSIONALISM Represents the brand appropriately in all situations Consistently ensures team compliance to company guidelines Appropriately reacts to unethical or unprofessional behavior Demonstrates professional ethics and instills them among all team members. Maintains professional demeanor even in times of stress Maintains objectivity and considers all points of view Maintains alignment with company goals and vision Additional Requirements Experience: 3 to 5 years previous Store Manager experience in a retail service environment Education: High School diploma or equivalent, college or university degree preferred Technical: Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook Physical: Ability to communicate effectively with customers and staff, maneuver sales floor, the ability to meet moderate stockroom lifting requirements, and store climbing requirements Schedule: Ability to work flexible schedule to meet the needs of the business, including nights, weekends and holidays Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements Our Competencies for All Employees Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity . click apply for full job details
Honeycomb is delighted to be working with our client, a market-leading technology business, to recruit for a Service Manager on a 1 year contract basis. This is an exciting opportunity to join a business that is experiencing considerable growth and success. The business has a national presence and invests heavily in its people, technology and products. The client offers the chance to work with some of the biggest names in the tech sector whilst developing your own career. The role of Service Manager involves overseeing a service desk/help-desk function whilst managing client relationships. You will ensure that all customers receive an exceptional service by closely monitoring team SLAs and managing expectations. The successful Service Manager will provide reports and financial information to both clients and internal stakeholders. The organisation is focused on continuously improving processes, therefore the successful candidate will have their ideas heard and have the chance to shape their role. The right person for this role will have previous experience working within a service function, managing engineers and internal members of a team. You will possess strong problem-solving skills and have demonstrable experience of effectively managing service level agreements. The successful Service Manager will be ambitious and keen to progress within the business. This role contains a competitive salary of £38K-£45K and an attractive wider benefits package. Full details can be discussed upon first conversation with Honeycomb, however due to the specialist nature of the organisation, To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Erin Butler, Associate Director, on the details provided. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Mar 02, 2026
Full time
Honeycomb is delighted to be working with our client, a market-leading technology business, to recruit for a Service Manager on a 1 year contract basis. This is an exciting opportunity to join a business that is experiencing considerable growth and success. The business has a national presence and invests heavily in its people, technology and products. The client offers the chance to work with some of the biggest names in the tech sector whilst developing your own career. The role of Service Manager involves overseeing a service desk/help-desk function whilst managing client relationships. You will ensure that all customers receive an exceptional service by closely monitoring team SLAs and managing expectations. The successful Service Manager will provide reports and financial information to both clients and internal stakeholders. The organisation is focused on continuously improving processes, therefore the successful candidate will have their ideas heard and have the chance to shape their role. The right person for this role will have previous experience working within a service function, managing engineers and internal members of a team. You will possess strong problem-solving skills and have demonstrable experience of effectively managing service level agreements. The successful Service Manager will be ambitious and keen to progress within the business. This role contains a competitive salary of £38K-£45K and an attractive wider benefits package. Full details can be discussed upon first conversation with Honeycomb, however due to the specialist nature of the organisation, To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Erin Butler, Associate Director, on the details provided. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Corporate Development Director. HSBC Equipment Finance is one of the UK's leading asset finance businesses providing structured lending to UK relationships and potential switcher targets, across all Commercial Banking segments, to support the funding of their capital expenditure (such as heavy commercial vehicles, trailers, electric buses, electric vehicles, solar PV, battery storage, construction plant and machinery, manufacturing plant, commercial marine and technology, amongst others) and/or the refinancing of existing assets. You'll be responsible for structuring complex asset finance transactions across Large Corporate and Corporate Institutional Customer segments, taking the lead in documentation discussion at product level with customer-appointed external legal counsel and advisors. You'll also provide leadership to the Large Corporate Associate Directors and the Senior Business Implementation Manager in the execution of the transactions. You may be required to take on additional responsibilities as a senior member of the business to support and/or lead key, strategic projects and, manage internal and external stakeholders. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Manage complex structured transactions, providing support to the wider business in assessing the commercial risks, and negotiating external legal documentation to provide a balanced approach in protecting the bank and the customer Seek new opportunities through creating value propositions in collaboration with introducers and partners, independently performing assignments to achieve stated objectives Maximise revenue by identifying customer needs first and then recommending appropriate asset finance solutions Support customers and place their needs at the forefront of all that we do, setting world-class standards and ensuring fair customer treatment and delivery of customer satisfaction Driving attainment of business results, specifically for the delivery of end results for your area of responsibility Understand risks in own functional area and monitor team adherence to policies To be successful in this role you should meet the following requirements: Experience in the Asset Finance industry with a strong understanding of taxation, lease accountancy, and documentation as appropriate for Hire purchase, Lease, and Loan products Experience of working in a relevant environment, i.e., Corporate Banking, Structured Asset Finance, Project Finance, or Financial Services Experience working in a competitive customer relationship development environment Proven ability to deliver creative and flexible customer solutions, understanding research and delivery of customer needs, excellent service levels, personal commitment to achieving mutually profitable customer relationships Experience in making sound decisions after seeking relevant stakeholder input. Willingness to commit to action and take responsibility for outcomes Commercial and business like orientation The base location is flexible between Birmingham and London. There will be a requirement to travel nationally on occasion, for client meetings. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Feb 28, 2026
Full time
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Corporate Development Director. HSBC Equipment Finance is one of the UK's leading asset finance businesses providing structured lending to UK relationships and potential switcher targets, across all Commercial Banking segments, to support the funding of their capital expenditure (such as heavy commercial vehicles, trailers, electric buses, electric vehicles, solar PV, battery storage, construction plant and machinery, manufacturing plant, commercial marine and technology, amongst others) and/or the refinancing of existing assets. You'll be responsible for structuring complex asset finance transactions across Large Corporate and Corporate Institutional Customer segments, taking the lead in documentation discussion at product level with customer-appointed external legal counsel and advisors. You'll also provide leadership to the Large Corporate Associate Directors and the Senior Business Implementation Manager in the execution of the transactions. You may be required to take on additional responsibilities as a senior member of the business to support and/or lead key, strategic projects and, manage internal and external stakeholders. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you'll: Manage complex structured transactions, providing support to the wider business in assessing the commercial risks, and negotiating external legal documentation to provide a balanced approach in protecting the bank and the customer Seek new opportunities through creating value propositions in collaboration with introducers and partners, independently performing assignments to achieve stated objectives Maximise revenue by identifying customer needs first and then recommending appropriate asset finance solutions Support customers and place their needs at the forefront of all that we do, setting world-class standards and ensuring fair customer treatment and delivery of customer satisfaction Driving attainment of business results, specifically for the delivery of end results for your area of responsibility Understand risks in own functional area and monitor team adherence to policies To be successful in this role you should meet the following requirements: Experience in the Asset Finance industry with a strong understanding of taxation, lease accountancy, and documentation as appropriate for Hire purchase, Lease, and Loan products Experience of working in a relevant environment, i.e., Corporate Banking, Structured Asset Finance, Project Finance, or Financial Services Experience working in a competitive customer relationship development environment Proven ability to deliver creative and flexible customer solutions, understanding research and delivery of customer needs, excellent service levels, personal commitment to achieving mutually profitable customer relationships Experience in making sound decisions after seeking relevant stakeholder input. Willingness to commit to action and take responsibility for outcomes Commercial and business like orientation The base location is flexible between Birmingham and London. There will be a requirement to travel nationally on occasion, for client meetings. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Advanced Associate, Professional Services, this role aligns to industry-level titles such asProcess Leader Reports to: Team Manager, Results Resolution and Special Requirements The Role In this role, you will support learners, customers, and internal teams by leading on the script return process. UK and International Schools and Colleges return scripts to be marked in every exam session, it is the responsibility of the post holder to track the scripts back to the scanning facility liaising with both customers and courier services. You will play an important part in ensuring every interaction reflects Pearson's commitment to accuracy, fairness, and high-quality customer service. You will work in a detail-focused, customer-facing environment where accuracy, timeliness, and professionalism are essential. In your first six months, you will make an impact by consistently meeting service level agreements (SLAs), maintaining strong quality standards, and contributing positively to team collaboration and process improvement. The Results Resolution and Special Requirements team form part of the Qualifications Processing directorate. The team supports the delivery of General and Vocational qualification results to candidates in each series. This is an office-based role, in Hellaby, Rotherham. What You'll Own Success in this role is defined by delivering accurate, timely outcomes while maintaining a consistently high standard of customer care. Responsibilities Owning the end-to-end processing of the script return process. Ensuring searches are complete and logged. Resolving queries from customers and external stakeholders promptly and professionally. Providing timely and accurate delivery of information across all communication channels, including Microsoft Teams, phone, and email. Ensuring all work meets agreed service level agreements (SLAs) and quality standards. Maintain a high standard of customer service at all times. Build and maintain effective working relationships with internal and external stakeholders. Lead and support temporary staff during peak processing periods, in line with Pearson policies and values. Escalate risks, issues, or concerns to the Manager as appropriate. Actively participate in team meetings, reviews, and process discussions. Contribute ideas and recommendations for process improvements. Demonstrate and live the Pearson Essential Behaviours in all aspects of your work. About You You bring a strong customer service focus, excellent attention to detail, and the ability to manage multiple priorities effectively. You communicate clearly and professionally with customers, peers, and stakeholders, and you take accountability for delivering accurate, high-quality work. You are comfortable working collaboratively to achieve individual and team Objectives and Key Results (OKRs), while also demonstrating initiative, responsibility, and reliability in your own work. You work well in a structured, process-driven environment and are confident handling sensitive information with care and discretion. Skills and Competencies Essential Strong customer service orientation. Clear and effective verbal and written communication skills. Ability to collaborate with others to achieve individual and team OKRs. Proven attention to detail and commitment to accuracy. Ability to multi-task effectively. Strong time management skills. Desirable Creative and innovative problem-solving skills. Ability to inspire team commitment, spirit, pride, and trust. Experience supporting and motivating peers during busy periods. Qualifications and Experience Essential Educated to GCSE level with a minimum of English Language and Mathematics, or equivalent. Proficient in PC use and Microsoft Office, with intermediate skills in MS Excel. Desirable Experience working with Oracle systems (IQS). Experience using EMS (AS400 / iSeries). Experience Essential Demonstrated ability to manage multiple tasks and priorities effectively. Desirable Familiarity with the operations of an Awarding Body or similar regulated environment. Your rewards & benefits We know you'll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn't fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. Please see our attractive UK benefits here: Pearson Jobs - Benefits This role is fully onsite, aligned to Hellaby location. Our office is at Pearson, Lowton House, Lowton Road, Hellaby, Rotherham S66 8SS. We work a 37.5-hour week, with all our team free to flex their day around our core hours, which are Monday to Friday. Who we are At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing . Job: Customer Success Job Family: GO_TO_MARKET Organization: Assessment & Qualifications Schedule: FULL_TIME Workplace Type: Req ID: 22803
Feb 28, 2026
Full time
Advanced Associate, Professional Services, this role aligns to industry-level titles such asProcess Leader Reports to: Team Manager, Results Resolution and Special Requirements The Role In this role, you will support learners, customers, and internal teams by leading on the script return process. UK and International Schools and Colleges return scripts to be marked in every exam session, it is the responsibility of the post holder to track the scripts back to the scanning facility liaising with both customers and courier services. You will play an important part in ensuring every interaction reflects Pearson's commitment to accuracy, fairness, and high-quality customer service. You will work in a detail-focused, customer-facing environment where accuracy, timeliness, and professionalism are essential. In your first six months, you will make an impact by consistently meeting service level agreements (SLAs), maintaining strong quality standards, and contributing positively to team collaboration and process improvement. The Results Resolution and Special Requirements team form part of the Qualifications Processing directorate. The team supports the delivery of General and Vocational qualification results to candidates in each series. This is an office-based role, in Hellaby, Rotherham. What You'll Own Success in this role is defined by delivering accurate, timely outcomes while maintaining a consistently high standard of customer care. Responsibilities Owning the end-to-end processing of the script return process. Ensuring searches are complete and logged. Resolving queries from customers and external stakeholders promptly and professionally. Providing timely and accurate delivery of information across all communication channels, including Microsoft Teams, phone, and email. Ensuring all work meets agreed service level agreements (SLAs) and quality standards. Maintain a high standard of customer service at all times. Build and maintain effective working relationships with internal and external stakeholders. Lead and support temporary staff during peak processing periods, in line with Pearson policies and values. Escalate risks, issues, or concerns to the Manager as appropriate. Actively participate in team meetings, reviews, and process discussions. Contribute ideas and recommendations for process improvements. Demonstrate and live the Pearson Essential Behaviours in all aspects of your work. About You You bring a strong customer service focus, excellent attention to detail, and the ability to manage multiple priorities effectively. You communicate clearly and professionally with customers, peers, and stakeholders, and you take accountability for delivering accurate, high-quality work. You are comfortable working collaboratively to achieve individual and team Objectives and Key Results (OKRs), while also demonstrating initiative, responsibility, and reliability in your own work. You work well in a structured, process-driven environment and are confident handling sensitive information with care and discretion. Skills and Competencies Essential Strong customer service orientation. Clear and effective verbal and written communication skills. Ability to collaborate with others to achieve individual and team OKRs. Proven attention to detail and commitment to accuracy. Ability to multi-task effectively. Strong time management skills. Desirable Creative and innovative problem-solving skills. Ability to inspire team commitment, spirit, pride, and trust. Experience supporting and motivating peers during busy periods. Qualifications and Experience Essential Educated to GCSE level with a minimum of English Language and Mathematics, or equivalent. Proficient in PC use and Microsoft Office, with intermediate skills in MS Excel. Desirable Experience working with Oracle systems (IQS). Experience using EMS (AS400 / iSeries). Experience Essential Demonstrated ability to manage multiple tasks and priorities effectively. Desirable Familiarity with the operations of an Awarding Body or similar regulated environment. Your rewards & benefits We know you'll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn't fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. Please see our attractive UK benefits here: Pearson Jobs - Benefits This role is fully onsite, aligned to Hellaby location. Our office is at Pearson, Lowton House, Lowton Road, Hellaby, Rotherham S66 8SS. We work a 37.5-hour week, with all our team free to flex their day around our core hours, which are Monday to Friday. Who we are At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing . Job: Customer Success Job Family: GO_TO_MARKET Organization: Assessment & Qualifications Schedule: FULL_TIME Workplace Type: Req ID: 22803
# About the Opportunity Job Type: Fixed Term ContractorContract duration : 11 months.Application Deadline: 03 April 2026 Title: Associate Director, Investment Analytics - 12 month FTC / Secondment Opportunity Department: Asset Management CAO Team Location: London Reports To: Global Head of Investment Analytics About Fidelity International Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $611.4 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $471 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. Find out more about what we do, our history, and how you could be a part of our future at Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. Our Values Integrity - Doing the right thing, every time and putting the client first Trust - Empowering each other to take the initiative and make good decision Our Behaviours Our employees should be: Brave - Challenge the status quo, be accountable and speak up Bold - Act with conviction, encourage diverse thinking and keep things simple Curious - Learn to do new things in better ways and encourage fresh thinking Compassionate - Have empathy, care for colleagues, clients and the community Department Description Investment Management is a multi-location, multi time zone environment and is responsible for all core portfolio management, trading, research and first line risk management activities. The Asset Management CAO Team is a part of the investment management team and is responsible for managing and overseeing the IM operating platform. This includes BAU operational activities, business management activities, governance and oversight support, as well as shaping and executing on strategic and regulatory change initiatives across the department. The Asset Management CAO Team works in close collaboration with stakeholders across investment management and the broader organisation to deliver Fidelity wide strategic goals. The Investment Analytics function is a newly created team bringing together Trading Analytics, Portfolio Construction Service and the Performance and Attribution teams into order to create a best-in-class service to our stakeholders. Purpose of your role The main objective of this position is to support the department head in establishing a new Investment Analytics function and implementing the strategically important Investment Risk and Analytics programme. This involves delivery of new risk and attribution reporting, streamlining processes and enhancing collaboration across various teams to improve efficiency and consistency in analytics delivery. You will work within a small team and collaborate effectively with individuals across all levels, from senior management to junior developers. Additionally, you may take on managerial responsibilities for some of the teams or provide oversight for specific activities, ensuring alignment with strategic objectives. The candidate will play a crucial role in the team's success by analysing existing processes, providing clear requirements to development teams, and engaging with key stakeholders to ensure the successful implementation of solutions. Furthermore, the role will involve working across different asset classes to ensure that requirements are fulfilled, stakeholders are appropriately engaged, and successful solutions are implemented. Key Responsibilities Support the department head in establishing a cross-asset analytics function Support the effective implementation of the Investment Risk and Analytics programme. Collaborate closely with individual analytics team to ensure coordination of activities. Engage with various asset classes to fulfil requirements and ensure effective stakeholder consultation. Collaborate with the Market Data team to effectively manage critical vendor relationships and manage cost savings. Provide reporting and metrics for successful monitoring and evaluation of the team's progress and programme implementation. Experience and Qualifications Required Strong understanding of analytics, with experience in investment risk or analytics functions within Asset Management Experience of working with risk and attribution systems such as FactSet, MSCI, Bloomberg PORT. Educated to degree level, with additional qualifications such as CFA, FRM, or equivalent preferred. Track record of successfully delivering on commitments or projects in a timely and effective manner. Excellent communication skills, with the ability to engage effectively with stakeholders and senior management. Good problem-solving skills and ability to adapt to changing requirements or deliverables. Proficiency in data science, with experience in Python or other coding language is desirable. Line management and process redesign experience is also advantageous.
Feb 28, 2026
Full time
# About the Opportunity Job Type: Fixed Term ContractorContract duration : 11 months.Application Deadline: 03 April 2026 Title: Associate Director, Investment Analytics - 12 month FTC / Secondment Opportunity Department: Asset Management CAO Team Location: London Reports To: Global Head of Investment Analytics About Fidelity International Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $611.4 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals. Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $471 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures. Find out more about what we do, our history, and how you could be a part of our future at Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. Our Values Integrity - Doing the right thing, every time and putting the client first Trust - Empowering each other to take the initiative and make good decision Our Behaviours Our employees should be: Brave - Challenge the status quo, be accountable and speak up Bold - Act with conviction, encourage diverse thinking and keep things simple Curious - Learn to do new things in better ways and encourage fresh thinking Compassionate - Have empathy, care for colleagues, clients and the community Department Description Investment Management is a multi-location, multi time zone environment and is responsible for all core portfolio management, trading, research and first line risk management activities. The Asset Management CAO Team is a part of the investment management team and is responsible for managing and overseeing the IM operating platform. This includes BAU operational activities, business management activities, governance and oversight support, as well as shaping and executing on strategic and regulatory change initiatives across the department. The Asset Management CAO Team works in close collaboration with stakeholders across investment management and the broader organisation to deliver Fidelity wide strategic goals. The Investment Analytics function is a newly created team bringing together Trading Analytics, Portfolio Construction Service and the Performance and Attribution teams into order to create a best-in-class service to our stakeholders. Purpose of your role The main objective of this position is to support the department head in establishing a new Investment Analytics function and implementing the strategically important Investment Risk and Analytics programme. This involves delivery of new risk and attribution reporting, streamlining processes and enhancing collaboration across various teams to improve efficiency and consistency in analytics delivery. You will work within a small team and collaborate effectively with individuals across all levels, from senior management to junior developers. Additionally, you may take on managerial responsibilities for some of the teams or provide oversight for specific activities, ensuring alignment with strategic objectives. The candidate will play a crucial role in the team's success by analysing existing processes, providing clear requirements to development teams, and engaging with key stakeholders to ensure the successful implementation of solutions. Furthermore, the role will involve working across different asset classes to ensure that requirements are fulfilled, stakeholders are appropriately engaged, and successful solutions are implemented. Key Responsibilities Support the department head in establishing a cross-asset analytics function Support the effective implementation of the Investment Risk and Analytics programme. Collaborate closely with individual analytics team to ensure coordination of activities. Engage with various asset classes to fulfil requirements and ensure effective stakeholder consultation. Collaborate with the Market Data team to effectively manage critical vendor relationships and manage cost savings. Provide reporting and metrics for successful monitoring and evaluation of the team's progress and programme implementation. Experience and Qualifications Required Strong understanding of analytics, with experience in investment risk or analytics functions within Asset Management Experience of working with risk and attribution systems such as FactSet, MSCI, Bloomberg PORT. Educated to degree level, with additional qualifications such as CFA, FRM, or equivalent preferred. Track record of successfully delivering on commitments or projects in a timely and effective manner. Excellent communication skills, with the ability to engage effectively with stakeholders and senior management. Good problem-solving skills and ability to adapt to changing requirements or deliverables. Proficiency in data science, with experience in Python or other coding language is desirable. Line management and process redesign experience is also advantageous.
Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) Hours: 37.5 hours per week The Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 5+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Ongoing training and support Pension Scheme Private Medical Insurance including dental Ongoing training and support Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Feb 27, 2026
Full time
Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) Hours: 37.5 hours per week The Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 5+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Ongoing training and support Pension Scheme Private Medical Insurance including dental Ongoing training and support Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Sales Director Salary: Circa 75K + bonus + Car Allowance ( 750 per month) + 25 days Hols (plus BH 33 total) + Pension + other benefits Location: UK - Remote Our client has been established for many years and has built a strong reputation within the Accident Repair and Automotive Refinishing sector, securing long-term partnerships with some of the most prestigious organisations in the industry. They are now seeking an experienced and driven Sales Director / Business Development Director to lead the business through its next phase of growth and beyond. This is a senior leadership role offering genuine influence, autonomy, and the opportunity to shape strategy at board level. This is an active sales role where you will be required to attend high level meetings with senior managers and stakeholders with the view of securing new and developing existing business. The Role As Sales Director / Business Development Director , you will: This is a high-level sales role and you will develop, lead, and deliver a clear commercial and growth strategy Drive new business opportunities across large buying groups, corporate customers, and distribution networks Lead from the front with a strong customer-facing presence Build, manage, and influence senior stakeholder relationships Own sales performance, budgets, targets, and P&L Represent the business at a senior level within the market Play a key role in shaping the future direction and success of the organisation Essential experience: Proven experience as a Sales Director, Business Development Director, or Sales & Marketing Director Strong background in selling into large buying groups, corporate entities, or major distributors Experience influencing and negotiating with senior decision-makers Ability to create, implement, and execute business strategy and commercial plans Strong leadership style with a hands-on, proactive approach Experience managing budgets, targets, and P&L The Next Step: To register your interest for this Sales Director / Business Development Director / Sales & Marketing Director role in confidence please forward your CV to Robert Cox at Glen Callum Associates Ltd on or call (phone number removed) Job Ref: 4310RC Business Development Director Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Feb 27, 2026
Full time
Sales Director Salary: Circa 75K + bonus + Car Allowance ( 750 per month) + 25 days Hols (plus BH 33 total) + Pension + other benefits Location: UK - Remote Our client has been established for many years and has built a strong reputation within the Accident Repair and Automotive Refinishing sector, securing long-term partnerships with some of the most prestigious organisations in the industry. They are now seeking an experienced and driven Sales Director / Business Development Director to lead the business through its next phase of growth and beyond. This is a senior leadership role offering genuine influence, autonomy, and the opportunity to shape strategy at board level. This is an active sales role where you will be required to attend high level meetings with senior managers and stakeholders with the view of securing new and developing existing business. The Role As Sales Director / Business Development Director , you will: This is a high-level sales role and you will develop, lead, and deliver a clear commercial and growth strategy Drive new business opportunities across large buying groups, corporate customers, and distribution networks Lead from the front with a strong customer-facing presence Build, manage, and influence senior stakeholder relationships Own sales performance, budgets, targets, and P&L Represent the business at a senior level within the market Play a key role in shaping the future direction and success of the organisation Essential experience: Proven experience as a Sales Director, Business Development Director, or Sales & Marketing Director Strong background in selling into large buying groups, corporate entities, or major distributors Experience influencing and negotiating with senior decision-makers Ability to create, implement, and execute business strategy and commercial plans Strong leadership style with a hands-on, proactive approach Experience managing budgets, targets, and P&L The Next Step: To register your interest for this Sales Director / Business Development Director / Sales & Marketing Director role in confidence please forward your CV to Robert Cox at Glen Callum Associates Ltd on or call (phone number removed) Job Ref: 4310RC Business Development Director Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Sales Director Salary: Circa 75K + bonus + Car Allowance ( 750 per month) + 25 days Hols (plus BH 33 total) + Pension + other benefits Location: UK - Remote Our client has been established for many years and has built a strong reputation within the Accident Repair and Automotive Refinishing sector, securing long-term partnerships with some of the most prestigious organisations in the industry. They are now seeking an experienced and driven Sales Director / Business Development Director to lead the business through its next phase of growth and beyond. This is a senior leadership role offering genuine influence, autonomy, and the opportunity to shape strategy at board level. This is an active sales role where you will be required to attend high level meetings with senior managers and stakeholders with the view of securing new and developing existing business. The Role As Sales Director / Business Development Director , you will: This is a high-level sales role and you will develop, lead, and deliver a clear commercial and growth strategy Drive new business opportunities across large buying groups, corporate customers, and distribution networks Lead from the front with a strong customer-facing presence Build, manage, and influence senior stakeholder relationships Own sales performance, budgets, targets, and P&L Represent the business at a senior level within the market Play a key role in shaping the future direction and success of the organisation Essential experience: Proven experience as a Sales Director, Business Development Director, or Sales & Marketing Director Strong background in selling into large buying groups, corporate entities, or major distributors Experience influencing and negotiating with senior decision-makers Ability to create, implement, and execute business strategy and commercial plans Strong leadership style with a hands-on, proactive approach Experience managing budgets, targets, and P&L The Next Step: To register your interest for this Sales Director / Business Development Director / Sales & Marketing Director role in confidence please forward your CV to Robert Cox at Glen Callum Associates Ltd on or call (phone number removed) Job Ref: 4310RC Business Development Director Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Feb 27, 2026
Full time
Sales Director Salary: Circa 75K + bonus + Car Allowance ( 750 per month) + 25 days Hols (plus BH 33 total) + Pension + other benefits Location: UK - Remote Our client has been established for many years and has built a strong reputation within the Accident Repair and Automotive Refinishing sector, securing long-term partnerships with some of the most prestigious organisations in the industry. They are now seeking an experienced and driven Sales Director / Business Development Director to lead the business through its next phase of growth and beyond. This is a senior leadership role offering genuine influence, autonomy, and the opportunity to shape strategy at board level. This is an active sales role where you will be required to attend high level meetings with senior managers and stakeholders with the view of securing new and developing existing business. The Role As Sales Director / Business Development Director , you will: This is a high-level sales role and you will develop, lead, and deliver a clear commercial and growth strategy Drive new business opportunities across large buying groups, corporate customers, and distribution networks Lead from the front with a strong customer-facing presence Build, manage, and influence senior stakeholder relationships Own sales performance, budgets, targets, and P&L Represent the business at a senior level within the market Play a key role in shaping the future direction and success of the organisation Essential experience: Proven experience as a Sales Director, Business Development Director, or Sales & Marketing Director Strong background in selling into large buying groups, corporate entities, or major distributors Experience influencing and negotiating with senior decision-makers Ability to create, implement, and execute business strategy and commercial plans Strong leadership style with a hands-on, proactive approach Experience managing budgets, targets, and P&L The Next Step: To register your interest for this Sales Director / Business Development Director / Sales & Marketing Director role in confidence please forward your CV to Robert Cox at Glen Callum Associates Ltd on or call (phone number removed) Job Ref: 4310RC Business Development Director Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Sales Director Salary: Circa 75K + bonus + Car Allowance ( 750 per month) + 25 days Hols (plus BH 33 total) + Pension + other benefits Location: UK - Remote Our client has been established for many years and has built a strong reputation within the Accident Repair and Automotive Refinishing sector, securing long-term partnerships with some of the most prestigious organisations in the industry. They are now seeking an experienced and driven Sales Director / Business Development Director to lead the business through its next phase of growth and beyond. This is a senior leadership role offering genuine influence, autonomy, and the opportunity to shape strategy at board level. This is an active sales role where you will be required to attend high level meetings with senior managers and stakeholders with the view of securing new and developing existing business. The Role As Sales Director / Business Development Director , you will: This is a high-level sales role and you will develop, lead, and deliver a clear commercial and growth strategy Drive new business opportunities across large buying groups, corporate customers, and distribution networks Lead from the front with a strong customer-facing presence Build, manage, and influence senior stakeholder relationships Own sales performance, budgets, targets, and P&L Represent the business at a senior level within the market Play a key role in shaping the future direction and success of the organisation Essential experience: Proven experience as a Sales Director, Business Development Director, or Sales & Marketing Director Strong background in selling into large buying groups, corporate entities, or major distributors Experience influencing and negotiating with senior decision-makers Ability to create, implement, and execute business strategy and commercial plans Strong leadership style with a hands-on, proactive approach Experience managing budgets, targets, and P&L The Next Step: To register your interest for this Sales Director / Business Development Director / Sales & Marketing Director role in confidence please forward your CV to Robert Cox at Glen Callum Associates Ltd on or call (phone number removed) Job Ref: 4310RC Business Development Director Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Feb 27, 2026
Full time
Sales Director Salary: Circa 75K + bonus + Car Allowance ( 750 per month) + 25 days Hols (plus BH 33 total) + Pension + other benefits Location: UK - Remote Our client has been established for many years and has built a strong reputation within the Accident Repair and Automotive Refinishing sector, securing long-term partnerships with some of the most prestigious organisations in the industry. They are now seeking an experienced and driven Sales Director / Business Development Director to lead the business through its next phase of growth and beyond. This is a senior leadership role offering genuine influence, autonomy, and the opportunity to shape strategy at board level. This is an active sales role where you will be required to attend high level meetings with senior managers and stakeholders with the view of securing new and developing existing business. The Role As Sales Director / Business Development Director , you will: This is a high-level sales role and you will develop, lead, and deliver a clear commercial and growth strategy Drive new business opportunities across large buying groups, corporate customers, and distribution networks Lead from the front with a strong customer-facing presence Build, manage, and influence senior stakeholder relationships Own sales performance, budgets, targets, and P&L Represent the business at a senior level within the market Play a key role in shaping the future direction and success of the organisation Essential experience: Proven experience as a Sales Director, Business Development Director, or Sales & Marketing Director Strong background in selling into large buying groups, corporate entities, or major distributors Experience influencing and negotiating with senior decision-makers Ability to create, implement, and execute business strategy and commercial plans Strong leadership style with a hands-on, proactive approach Experience managing budgets, targets, and P&L The Next Step: To register your interest for this Sales Director / Business Development Director / Sales & Marketing Director role in confidence please forward your CV to Robert Cox at Glen Callum Associates Ltd on or call (phone number removed) Job Ref: 4310RC Business Development Director Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Bolton We have an opportunity working on behalf of UK Facilities Management, the Operational Technology (OT) Risk Manager will act as the deployed local security leader and expert in all elements of security for General Infrastructure Management Systems (GIMS) policy. Salary: Circa£60,000 depending on experience Dynamic (hybrid) working: 3-4 days per week on-site due to workload classification and frequent travel to all sites across the UK Security Clearance: British Citizen or a Dual UK national with British citizenship/Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: The main focus is the creation, execution and maintenance of a framework to identify and address risks associated with the devices which support MBDA's Building and Infrastructure across the UK. This will also include input into the wider group structures as and when required. The OT Risk Manager will act as the point of contact for all new, existing and legacy GIMS installations, providing advice, guidance and direction to address the multiple security risks associated with them. This includes liaising with cross business teams outside of FM, such as Cyber and InfoSec, IM and Product Cyber. The OT Risk Manager will oversee all change management activities related to the connectivity and digital interfaces of the relevant infrastructure, ensuring all change remains appropriate and complaint with policy; ensuring an evidenced position is constantly maintained by MBDA UK of continued compliance with all relevant standards which may be subject no-notice audits by MBDA Group, MOD and other customers. They will deliver technical security consultancy to the business including architecture and solution suitability to meet a complex suite of business requirements. They will create and update ISO 27001 compliant policies to specifically address the GIMS policy ensuring that all policies, processes, procedures and technical infrastructure remains compliant with MBDA UKs wider ISO 27001 ISMS as well as other certifications as appropriate. The OT Risk Manager will be a critical leader in any new infrastructure projects within MBDA UK and for reducing cyber risk to the business as part of a wider team. The OT Risk Manager will also coordinate all technical security testing within their allocated area of operations, as well as maintaining upward reporting to MBDA UK FM Director, UK Security Director and UK CISO on results and remediation progressions. They will proactively coordinate with the Principle Cyber and Information Security Advisor for all required assurance activity and evidence based reporting. They will work with FM and wider business stakeholders to create a network of Asset Owners and formally document the asset registers for their areas of operation. What we're looking for from you: CISSP, InfoSec/Cyber Degree or equivalent (Essential) Experience or relevant certifications in network security or industrial control system hardening (Essential) Knowledge of security surrounding systems enabling critical services within business (ICS/SCADA/BMS/BEMS) Comfortable with establishing and maintaining relationships with national security authorities, internal stakeholders and industry partners. Expert in security concepts for IT network architectures, applications, cloud services and hardening of operating systems within ICS and SCADA context. Ability to present risk balanced security solutions to complex problems and provide clear advice directly to key stakeholders at all levels Experience of managing and developing inexperienced IT/FM Engineers to maintain security Experience of system accreditation processes and documentation. Experience of security risk management Knowledge of business IT processes and associated approval systems Expert knowledge of modern hacking Tactics, Techniques and Procedures including impacts affecting GIMS/ICS/SCADA. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Feb 27, 2026
Full time
Bolton We have an opportunity working on behalf of UK Facilities Management, the Operational Technology (OT) Risk Manager will act as the deployed local security leader and expert in all elements of security for General Infrastructure Management Systems (GIMS) policy. Salary: Circa£60,000 depending on experience Dynamic (hybrid) working: 3-4 days per week on-site due to workload classification and frequent travel to all sites across the UK Security Clearance: British Citizen or a Dual UK national with British citizenship/Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: The main focus is the creation, execution and maintenance of a framework to identify and address risks associated with the devices which support MBDA's Building and Infrastructure across the UK. This will also include input into the wider group structures as and when required. The OT Risk Manager will act as the point of contact for all new, existing and legacy GIMS installations, providing advice, guidance and direction to address the multiple security risks associated with them. This includes liaising with cross business teams outside of FM, such as Cyber and InfoSec, IM and Product Cyber. The OT Risk Manager will oversee all change management activities related to the connectivity and digital interfaces of the relevant infrastructure, ensuring all change remains appropriate and complaint with policy; ensuring an evidenced position is constantly maintained by MBDA UK of continued compliance with all relevant standards which may be subject no-notice audits by MBDA Group, MOD and other customers. They will deliver technical security consultancy to the business including architecture and solution suitability to meet a complex suite of business requirements. They will create and update ISO 27001 compliant policies to specifically address the GIMS policy ensuring that all policies, processes, procedures and technical infrastructure remains compliant with MBDA UKs wider ISO 27001 ISMS as well as other certifications as appropriate. The OT Risk Manager will be a critical leader in any new infrastructure projects within MBDA UK and for reducing cyber risk to the business as part of a wider team. The OT Risk Manager will also coordinate all technical security testing within their allocated area of operations, as well as maintaining upward reporting to MBDA UK FM Director, UK Security Director and UK CISO on results and remediation progressions. They will proactively coordinate with the Principle Cyber and Information Security Advisor for all required assurance activity and evidence based reporting. They will work with FM and wider business stakeholders to create a network of Asset Owners and formally document the asset registers for their areas of operation. What we're looking for from you: CISSP, InfoSec/Cyber Degree or equivalent (Essential) Experience or relevant certifications in network security or industrial control system hardening (Essential) Knowledge of security surrounding systems enabling critical services within business (ICS/SCADA/BMS/BEMS) Comfortable with establishing and maintaining relationships with national security authorities, internal stakeholders and industry partners. Expert in security concepts for IT network architectures, applications, cloud services and hardening of operating systems within ICS and SCADA context. Ability to present risk balanced security solutions to complex problems and provide clear advice directly to key stakeholders at all levels Experience of managing and developing inexperienced IT/FM Engineers to maintain security Experience of system accreditation processes and documentation. Experience of security risk management Knowledge of business IT processes and associated approval systems Expert knowledge of modern hacking Tactics, Techniques and Procedures including impacts affecting GIMS/ICS/SCADA. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Business Unit: Business Banking, Strategic Finance Salary range: £40,800 - £61,200 per annum DOE + benefits Location: North West England / Hybrid (Manchester Hub) Contract type: Permanent Our Team Fancy a new opportunity? You're in the right place. We currently have an exciting opening within our North West Strategic Finance team, created following an internal promotion and designed to support our continued growth as we scale our capability and market presence. It is a fast paced place to be, and we are looking for dynamic people, who are ready to make a real difference. We'll encourage and reward you, whilst helping you build a successful career. So, if you're ambitious, commercially minded, and eager to play a meaningful role in shaping the future of our business bank, we'd love you to read on. What you'll be doing You'll play a central part in supporting our experienced Senior Directors across the end to end origination, evaluation and execution of new senior cashflow and asset based lending transactions across the North West M&A mid market. Supporting Senior Directors throughout the deal lifecycle - from origination and structuring to execution and ongoing portfolio management. Acting as a key liaison between the team, clients, investors and deal professionals - ensuring high quality stakeholder management and contributing directly to revenue generation. Attending client and advisor meetings; preparing pitch materials, management presentations and board level documents; maintaining prospect databases; and supporting broader marketing activity. Performing detailed financial analysis, modelling, due diligence oversight and valuation assessments, and drafting credit committee proposals. Working collaboratively across the business to ensure a seamless onboarding experience for new customers. Managing all internal and external documentation, ensuring appropriate due diligence scoping, loan and security document preparation, and full completion of pre and post deal governance and compliance. Supporting ongoing origination activity by researching targets, building pipelines, and engaging new contacts. Representing Virgin Money at market events, strengthening brand visibility, and developing your personal network with clients, private equity houses, investors and advisors. This role is based in the North West at our Manchester Hub and can be undertaken on a hybrid basis, combining office collaboration with flexible home working. We need you to have A clear passion for - and good understanding of - supporting larger or more complex businesses, with a commitment to outstanding customer service. Strong financial modelling, valuation and analytical capability with hands on deal experience. ACA/ACCA qualified (or equivalent). Solid accounting literacy and corporate finance understanding, including M&A processes and documentation. Demonstrable good market awareness with the ability to interpret sector trends and apply commercial judgement to valuation and deal structuring. A proactive, ambitious mindset; excellent attention to detail; resilience; and a collaborative approach to team development. Strong organisational, relationship building and project management skills to deliver high quality work at pace. A proven track record in manage multiple workstreams, operate under pressure and deliver to tight deadlines. Excellent written, verbal and presentation skills. Experience engaging with the North West professional community is highly desirable. It's a bonus if you have but not essential A tertiary qualification in a business related discipline. Experience with systems and processes within financial services or business banking. Knowledge of lending, security documentation, and associated risk policy & compliance frameworks aligned to this type of role. Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of theNationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Feb 27, 2026
Full time
Business Unit: Business Banking, Strategic Finance Salary range: £40,800 - £61,200 per annum DOE + benefits Location: North West England / Hybrid (Manchester Hub) Contract type: Permanent Our Team Fancy a new opportunity? You're in the right place. We currently have an exciting opening within our North West Strategic Finance team, created following an internal promotion and designed to support our continued growth as we scale our capability and market presence. It is a fast paced place to be, and we are looking for dynamic people, who are ready to make a real difference. We'll encourage and reward you, whilst helping you build a successful career. So, if you're ambitious, commercially minded, and eager to play a meaningful role in shaping the future of our business bank, we'd love you to read on. What you'll be doing You'll play a central part in supporting our experienced Senior Directors across the end to end origination, evaluation and execution of new senior cashflow and asset based lending transactions across the North West M&A mid market. Supporting Senior Directors throughout the deal lifecycle - from origination and structuring to execution and ongoing portfolio management. Acting as a key liaison between the team, clients, investors and deal professionals - ensuring high quality stakeholder management and contributing directly to revenue generation. Attending client and advisor meetings; preparing pitch materials, management presentations and board level documents; maintaining prospect databases; and supporting broader marketing activity. Performing detailed financial analysis, modelling, due diligence oversight and valuation assessments, and drafting credit committee proposals. Working collaboratively across the business to ensure a seamless onboarding experience for new customers. Managing all internal and external documentation, ensuring appropriate due diligence scoping, loan and security document preparation, and full completion of pre and post deal governance and compliance. Supporting ongoing origination activity by researching targets, building pipelines, and engaging new contacts. Representing Virgin Money at market events, strengthening brand visibility, and developing your personal network with clients, private equity houses, investors and advisors. This role is based in the North West at our Manchester Hub and can be undertaken on a hybrid basis, combining office collaboration with flexible home working. We need you to have A clear passion for - and good understanding of - supporting larger or more complex businesses, with a commitment to outstanding customer service. Strong financial modelling, valuation and analytical capability with hands on deal experience. ACA/ACCA qualified (or equivalent). Solid accounting literacy and corporate finance understanding, including M&A processes and documentation. Demonstrable good market awareness with the ability to interpret sector trends and apply commercial judgement to valuation and deal structuring. A proactive, ambitious mindset; excellent attention to detail; resilience; and a collaborative approach to team development. Strong organisational, relationship building and project management skills to deliver high quality work at pace. A proven track record in manage multiple workstreams, operate under pressure and deliver to tight deadlines. Excellent written, verbal and presentation skills. Experience engaging with the North West professional community is highly desirable. It's a bonus if you have but not essential A tertiary qualification in a business related discipline. Experience with systems and processes within financial services or business banking. Knowledge of lending, security documentation, and associated risk policy & compliance frameworks aligned to this type of role. Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of theNationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit We're in the process of bringing Virgin Money and Nationwide together which, subject to Court approval, will happen on 2 April 2026. You can find out more about what this means at If you're successful in securing a role with us, your employment will move automatically to Nationwide when this transfer goes ahead. Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
About this role The Onsite Manager is the primary client contact for our Adecco programs and the initial escalation point for any client questions and concerns. Through cooperation, ingenuity, and teamwork, the Onsite Manager is responsible for aligning themselves with our client's business objectives and creating a collaborative partnership. The Onsite Manager is fully accountable for the strategic, long-term evolution of the client program, including the overall direction and operational management of all business activities. Through the direction of daily recruitment/fulfillment activities, measurements against established KPIs, and the development of collaborative energies. The Onsite Manager will be integral in positioning their teams and programs for continued success. What you'll be doing Grow & Retain Accounts Create and develop effective working relationships with key client contacts (e.g., HR, Operations) to foster business growth and understand each client's unique needs. Achieve and maintain high levels of client satisfaction - exhibited through client surveys and business reviews. Establishes and maintains a network of industry contacts through participation in professional/trade associations and other professional networking organizations. Prepare and present a monthly/quarterly business/performance review to the vertical Director and/or VP QBR & QPR . Adopt and demonstrate the Group's and client's core values in the delivery of client-centric service. Responsible for retention of individual clients while maximizing fill rate, time to fill, and ensuring high NPS scores. Serve as a Brand Ambassador and participate in Thought Leadership activities that build Adecco's reputation as the most admired workforce solutions partner. Ability to price and sell services (conversions, temporary and perm placement business). Builds and maintains knowledge of target industries, clients, roles, market share, and competition by communicating our value proposition. Continuously strive for innovation through enhanced processes, policies, and procedures - while meeting established KPIs and SLAs. Establish a plan to grow and retain existing accounts and newly developed clients. Compose reporting and interpret data and trends. Maintain general knowledge of the Adecco Group's service portfolio and be able to price and sell services (conversions, temporary and perm placement business). Obtain a clear understanding of the client's business, staffing needs, culture, and program expectations. Serve as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates. Ensure all agreed-upon client requirements (both operational and contractual) are completed and in line with agreed SLA targets. Ensure proper credit references are obtained, and client credit limits are established according to guidelines. Gain a complete understanding of the TOM and utilize it as a resource to strengthen the Adecco/client relationship. Partners with clients to define strategic objectives and hiring needs. Job Requirements A high school diploma or equivalent and 5+ years of relevant work experience. A minimum of two to five years of managerial/supervisory experience in the service provider industry is preferred. Must have a proven track record - measured by customer satisfaction service levels, increased responsibilities, and successful working relationships with colleagues and management. Successful track record of increased customer service levels and satisfaction, enhanced scope of responsibilities, and working relationships with colleagues/management. Effective written and verbal communication skills - both in a one-on-one and group setting. Ability to build and maintain strong client relationships and networks. Ability to successfully manage a recruitment team in a fast-paced environment. Excellent organizational, prioritization, and multi-tasking skills. Adept at establishing and managing KPIs and SLAs. Demonstrated ability to build and maintain strong client relationships and networks. In-depth knowledge of current recruiting practices compliant with federal and state laws and Company policies. Proficiency in MS Office (Word, Excel & PowerPoint) and ability to learn new software are required. Ability to develop and implement policies, procedures, goals, and objectives. Ability to strategically plan and serve as a catalyst for organizational change, cultivate a shared vision with others and motivate them to transfer vision into action. Why choose us? It's an exciting time to be part of our team. We're proud to be a global thought leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way. As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person's journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer. The anticipated annual base salary range for this position is $X - $X. Compensation varies based on a variety of factors including, but not limited to, experience, education, key skills, and geographic location. In addition to base salary, the position is also eligible for incentive compensation based on achievements outlined in the compensation plan. Benefit offerings for full time employment include medical, dental, vision, term life and AD&D insurance, short term and long term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year. Equal Opportunity Employer/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records Posting date: 02-16-2026
Feb 27, 2026
Full time
About this role The Onsite Manager is the primary client contact for our Adecco programs and the initial escalation point for any client questions and concerns. Through cooperation, ingenuity, and teamwork, the Onsite Manager is responsible for aligning themselves with our client's business objectives and creating a collaborative partnership. The Onsite Manager is fully accountable for the strategic, long-term evolution of the client program, including the overall direction and operational management of all business activities. Through the direction of daily recruitment/fulfillment activities, measurements against established KPIs, and the development of collaborative energies. The Onsite Manager will be integral in positioning their teams and programs for continued success. What you'll be doing Grow & Retain Accounts Create and develop effective working relationships with key client contacts (e.g., HR, Operations) to foster business growth and understand each client's unique needs. Achieve and maintain high levels of client satisfaction - exhibited through client surveys and business reviews. Establishes and maintains a network of industry contacts through participation in professional/trade associations and other professional networking organizations. Prepare and present a monthly/quarterly business/performance review to the vertical Director and/or VP QBR & QPR . Adopt and demonstrate the Group's and client's core values in the delivery of client-centric service. Responsible for retention of individual clients while maximizing fill rate, time to fill, and ensuring high NPS scores. Serve as a Brand Ambassador and participate in Thought Leadership activities that build Adecco's reputation as the most admired workforce solutions partner. Ability to price and sell services (conversions, temporary and perm placement business). Builds and maintains knowledge of target industries, clients, roles, market share, and competition by communicating our value proposition. Continuously strive for innovation through enhanced processes, policies, and procedures - while meeting established KPIs and SLAs. Establish a plan to grow and retain existing accounts and newly developed clients. Compose reporting and interpret data and trends. Maintain general knowledge of the Adecco Group's service portfolio and be able to price and sell services (conversions, temporary and perm placement business). Obtain a clear understanding of the client's business, staffing needs, culture, and program expectations. Serve as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates. Ensure all agreed-upon client requirements (both operational and contractual) are completed and in line with agreed SLA targets. Ensure proper credit references are obtained, and client credit limits are established according to guidelines. Gain a complete understanding of the TOM and utilize it as a resource to strengthen the Adecco/client relationship. Partners with clients to define strategic objectives and hiring needs. Job Requirements A high school diploma or equivalent and 5+ years of relevant work experience. A minimum of two to five years of managerial/supervisory experience in the service provider industry is preferred. Must have a proven track record - measured by customer satisfaction service levels, increased responsibilities, and successful working relationships with colleagues and management. Successful track record of increased customer service levels and satisfaction, enhanced scope of responsibilities, and working relationships with colleagues/management. Effective written and verbal communication skills - both in a one-on-one and group setting. Ability to build and maintain strong client relationships and networks. Ability to successfully manage a recruitment team in a fast-paced environment. Excellent organizational, prioritization, and multi-tasking skills. Adept at establishing and managing KPIs and SLAs. Demonstrated ability to build and maintain strong client relationships and networks. In-depth knowledge of current recruiting practices compliant with federal and state laws and Company policies. Proficiency in MS Office (Word, Excel & PowerPoint) and ability to learn new software are required. Ability to develop and implement policies, procedures, goals, and objectives. Ability to strategically plan and serve as a catalyst for organizational change, cultivate a shared vision with others and motivate them to transfer vision into action. Why choose us? It's an exciting time to be part of our team. We're proud to be a global thought leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful. Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together. Make an impact where it matters most. A journey to bring out the best in you We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary. On our career site, you will find some of the key steps you can expect to guide you along the way. As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person's journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer. The anticipated annual base salary range for this position is $X - $X. Compensation varies based on a variety of factors including, but not limited to, experience, education, key skills, and geographic location. In addition to base salary, the position is also eligible for incentive compensation based on achievements outlined in the compensation plan. Benefit offerings for full time employment include medical, dental, vision, term life and AD&D insurance, short term and long term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year. Equal Opportunity Employer/Veterans/Disabled The Company will consider for employment qualified applicants with arrest and conviction records Posting date: 02-16-2026
About the role As Operations Director you will provide strategic direction across all operational functions, ensuring the effective and efficient delivery of projects and services. A key focus of this role will include oversight of: UKPN DNO works - substations, civils, cabling and associated infrastructure Other DNO works - substations, civils, cabling and associated infrastructure You will play a critical role in ensuring projects are delivered safely, efficiently, compliantly, and profitably, while aligning operational strategy with wider business objectives. This role requires a leader who can balance strategic oversight with strong operational control - someone experienced in regulated environments and infrastructure delivery. Strategic Leadership Develop and execute operational strategies aligned to company growth objectives Identify opportunities for expansion, optimisation, and competitive advantage Shape long term operational roadmaps to support sustainable success Operational Excellence Oversee delivery across production, supply chain, logistics, facilities, and customer operations Lead DNO project delivery (UKPN and other DNO frameworks), ensuring works across substations, civils, and cabling are delivered to the highest standards Ensure operational activities meet quality, regulatory, safety, and performance standards Team Leadership & Development Lead and inspire department heads, managers, and operational teams Build a high-performance culture focused on safety, accountability, and results Provide mentorship, structure, and succession planning Performance & Continuous Improvement Establish and monitor KPIs across all operational functions Analyse performance data to drive informed decision making Champion process optimisation, cost efficiencies, and operational innovation Financial & Commercial Management Manage operational budgets, forecasts, and financial performance Ensure operational delivery supports profitability and sustainable growth Stakeholder & Risk Management Collaborate with senior leadership and cross functional teams Maintain strong relationships with DNO partners, suppliers, and key stakeholders Ensure full compliance with regulatory standards and proactively mitigate operational risk About you Strong background in managing and leading DNO frameworks, substations, civils, and cabling works Bachelor's degree in Business Administration, Operations Management, or related field Proven senior leadership experience within operations, ideally within utilities or infrastructure sectors Strategic thinker with strong execution capability Demonstrable financial acumen and budget management expertise Exceptional leadership and stakeholder engagement skills Deep understanding of regulatory, safety, and compliance standards This is more than an operations role it's a strategic leadership opportunity within a growing organisation delivering critical infrastructure. If you're ready to lead complex operations, strengthen performance across DNO frameworks, and drive long term growth we'd love to hear from you. Driven by values, powered by inclusion. At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle - it's the foundation of our success. By embracing equity and ensuring that every individual has the opportunity to thrive, we create a workplace where diverse perspectives are valued, and everyone feels they belong. Together, we build stronger teams, deliver better outcomes, and grow in ways that reflect the communities we serve. If you want to be part of a culture where values matter and inclusion is at the heart of everything we do apply now and help us shape the future together. If you are invited to progress in the recruitment process, will you require any reasonable adjustments to support you? Please let us know so we can ensure the process is accessible and fair for you. Any information you share will be treated confidentially and will only be used to support you during the recruitment process.
Feb 27, 2026
Full time
About the role As Operations Director you will provide strategic direction across all operational functions, ensuring the effective and efficient delivery of projects and services. A key focus of this role will include oversight of: UKPN DNO works - substations, civils, cabling and associated infrastructure Other DNO works - substations, civils, cabling and associated infrastructure You will play a critical role in ensuring projects are delivered safely, efficiently, compliantly, and profitably, while aligning operational strategy with wider business objectives. This role requires a leader who can balance strategic oversight with strong operational control - someone experienced in regulated environments and infrastructure delivery. Strategic Leadership Develop and execute operational strategies aligned to company growth objectives Identify opportunities for expansion, optimisation, and competitive advantage Shape long term operational roadmaps to support sustainable success Operational Excellence Oversee delivery across production, supply chain, logistics, facilities, and customer operations Lead DNO project delivery (UKPN and other DNO frameworks), ensuring works across substations, civils, and cabling are delivered to the highest standards Ensure operational activities meet quality, regulatory, safety, and performance standards Team Leadership & Development Lead and inspire department heads, managers, and operational teams Build a high-performance culture focused on safety, accountability, and results Provide mentorship, structure, and succession planning Performance & Continuous Improvement Establish and monitor KPIs across all operational functions Analyse performance data to drive informed decision making Champion process optimisation, cost efficiencies, and operational innovation Financial & Commercial Management Manage operational budgets, forecasts, and financial performance Ensure operational delivery supports profitability and sustainable growth Stakeholder & Risk Management Collaborate with senior leadership and cross functional teams Maintain strong relationships with DNO partners, suppliers, and key stakeholders Ensure full compliance with regulatory standards and proactively mitigate operational risk About you Strong background in managing and leading DNO frameworks, substations, civils, and cabling works Bachelor's degree in Business Administration, Operations Management, or related field Proven senior leadership experience within operations, ideally within utilities or infrastructure sectors Strategic thinker with strong execution capability Demonstrable financial acumen and budget management expertise Exceptional leadership and stakeholder engagement skills Deep understanding of regulatory, safety, and compliance standards This is more than an operations role it's a strategic leadership opportunity within a growing organisation delivering critical infrastructure. If you're ready to lead complex operations, strengthen performance across DNO frameworks, and drive long term growth we'd love to hear from you. Driven by values, powered by inclusion. At OCU, our values guide everything we do: integrity, collaboration, respect, innovation and one company united. They shape how we work with our clients, communities, and each other. We believe that inclusion is more than a principle - it's the foundation of our success. By embracing equity and ensuring that every individual has the opportunity to thrive, we create a workplace where diverse perspectives are valued, and everyone feels they belong. Together, we build stronger teams, deliver better outcomes, and grow in ways that reflect the communities we serve. If you want to be part of a culture where values matter and inclusion is at the heart of everything we do apply now and help us shape the future together. If you are invited to progress in the recruitment process, will you require any reasonable adjustments to support you? Please let us know so we can ensure the process is accessible and fair for you. Any information you share will be treated confidentially and will only be used to support you during the recruitment process.
Select how often (in days) to receive an alert: Title: Senior Manager, Compliance Advisory, Europe Requisition ID: 251326 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Contributes to the overall success of GBM Europe Compliance in the UK ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. As a member of the Europe Compliance Advisory team, under the direction of the Director, Advisory Compliance Europe, provides primary advisory coverage for Capital Markets, Fixed Income, Currencies & Commodities, US/Canada regulatory impacts, OTC Derivatives regulatory frameworks (inclusive of clearing, margin and trade reporting) and Electronic trading. Accountabilities Compliance advisory duties include acting as the key contact for Capital Markets and Global Wholesale Operations, on all Compliance related issues. Providing support for Group Treasury, Corporate & Investment Banking and Global Transaction Banking, when required. Partnering with support and control functions and working closely with the SIDAC Compliance Advisory team and other regional Compliance leads. Working closely with the US/Canada Compliance team as well as partnering with key US support and control functions, be responsible for the business as usual execution of European elements of Compliance programs relating to US activity (e.g. Swap Dealer, Volcker, 15a6. In conjunction with US colleagues, address the remediation of gaps, deficiencies, or required enhancement to existing policies, processes, or procedures and the business as usual execution of the relevant US regulation as it impacts activity carried out from the Bank's European office. Provides business line management with regular updates on regulatory initiatives and compliance related issues impacting the business, investigating and managing issues through the consequence management process. Evaluates new products, programs, services and business initiatives to ensure compliance issues are identified and address and an appropriate Compliance program to support the initiative is implemented. This includes ensuring that all relevant compliance obligations and controls are mapped. Acts as delegate to the Director, Compliance Advisory Europe at relevant governance committees (including the Trade and Transaction Reporting Committee and New Initiative Approval Committee) and coordinating completion of the relevant New Initiative Risk Assessments and Operational Readiness Assessments. Lead in the creation and delivery of appropriate compliance training (and other awareness communications, for example Compliance Bulletins) for the business lines in cooperation with Group Compliance colleagues and outsourced Compliance Service Providers. Responsible for the management and implementation of UK regulatory change impacting the BNSL business lines, to include performing reviews and gap analysis against items of regulatory change (including regulations, legislation, guidelines, technical standards, etc.), clearly identifying any gaps and working with the business to address same. Lead on the delivery of assigned projects, in particular, any which impact coverage area. Lead the development, implementation and maintenance of appropriate compliance policies and procedures, provide sound regulatory advice, partner with the business lines and take a proactive role in driving forward new business initiatives. Partner with Business Risk Management to assist in the identification, assessment, monitoring and remediation of operational and other risks in Europe. Provide recommendations and suggestions to management on corrective or remedial measures to be taken and follow up. Responsible for providing advice and support, for the GBM business lines in London, in order to provide reasonable assurance that: The firm and its employees comply with applicable regulatory requirements and internal policies and procedures. The risk of reputational damage, regulatory sanction and discipline, client complaints and civil litigation is minimized. Actual and potential compliance violations and risk situations are proactively identified, investigated and resolved or escalated in an appropriate and timely manner. Regulatory Remain current of UK, European and other relevant legislation and regulatory developments and support Compliance team with all aspects of the implementation of regulatory change initiatives relating to Europe. Partner with the Compliance team in keeping business line management, both locally and in Executive Office, up-to-date on relevant regulatory developments and advising on the associated impact, risks and opportunities these present for the businesses. Develop and maintain contacts with industry associations and other relevant bodies to ensure ongoing knowledge of industry responses to regulatory expectations. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Contributes to a high performance environment and fosters an inclusive work environment; supporting the vison/values/business strategy for the team. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Education / Experience Degree educated or equivalent Experience: relevant experience with at least 5 years operating in a complex, global bank covering capital markets business and post execution reporting Understanding of risks and issues arising in relation to wholesale banking activities. In-depth understanding of the UK and European regulatory environment related to a wholesale banking and strong knowledge of US regulations (e.g., SEC, CFTC, NFA and FINRA). Strong knowledge of Electronic Trading and/or risk management frameworks, automated and Algorithmic Trading including DEA. Proven ability to review and interpret regulation and legislation, completing detailed gap analyses and working with the business to address any gaps identified. Experience of multiple stakeholder management at mid to senior management level (C-Suite), including stakeholders from the business as well as third party organisations. Strong analytical skills and a keen eye for detail. Excellent written and verbal business communication skills with ability to present confidently to senior executives Capable of simultaneously handling multiple tasks and meeting tight deadlines. Able to recognize and handle sensitive and confidential information. Self-motivated, confident and capable of working both independently and in a team environment. Advanced knowledge of MS Office and software tools as applied to the position. Superior planning, organizational and time-management skills Results oriented and high achiever Reliable, consistent and disciplined High level of integrity Tactful, diplomatic and politely persistent Location(s): England : GreaterLondon : London (UK) Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Feb 27, 2026
Full time
Select how often (in days) to receive an alert: Title: Senior Manager, Compliance Advisory, Europe Requisition ID: 251326 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Contributes to the overall success of GBM Europe Compliance in the UK ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. As a member of the Europe Compliance Advisory team, under the direction of the Director, Advisory Compliance Europe, provides primary advisory coverage for Capital Markets, Fixed Income, Currencies & Commodities, US/Canada regulatory impacts, OTC Derivatives regulatory frameworks (inclusive of clearing, margin and trade reporting) and Electronic trading. Accountabilities Compliance advisory duties include acting as the key contact for Capital Markets and Global Wholesale Operations, on all Compliance related issues. Providing support for Group Treasury, Corporate & Investment Banking and Global Transaction Banking, when required. Partnering with support and control functions and working closely with the SIDAC Compliance Advisory team and other regional Compliance leads. Working closely with the US/Canada Compliance team as well as partnering with key US support and control functions, be responsible for the business as usual execution of European elements of Compliance programs relating to US activity (e.g. Swap Dealer, Volcker, 15a6. In conjunction with US colleagues, address the remediation of gaps, deficiencies, or required enhancement to existing policies, processes, or procedures and the business as usual execution of the relevant US regulation as it impacts activity carried out from the Bank's European office. Provides business line management with regular updates on regulatory initiatives and compliance related issues impacting the business, investigating and managing issues through the consequence management process. Evaluates new products, programs, services and business initiatives to ensure compliance issues are identified and address and an appropriate Compliance program to support the initiative is implemented. This includes ensuring that all relevant compliance obligations and controls are mapped. Acts as delegate to the Director, Compliance Advisory Europe at relevant governance committees (including the Trade and Transaction Reporting Committee and New Initiative Approval Committee) and coordinating completion of the relevant New Initiative Risk Assessments and Operational Readiness Assessments. Lead in the creation and delivery of appropriate compliance training (and other awareness communications, for example Compliance Bulletins) for the business lines in cooperation with Group Compliance colleagues and outsourced Compliance Service Providers. Responsible for the management and implementation of UK regulatory change impacting the BNSL business lines, to include performing reviews and gap analysis against items of regulatory change (including regulations, legislation, guidelines, technical standards, etc.), clearly identifying any gaps and working with the business to address same. Lead on the delivery of assigned projects, in particular, any which impact coverage area. Lead the development, implementation and maintenance of appropriate compliance policies and procedures, provide sound regulatory advice, partner with the business lines and take a proactive role in driving forward new business initiatives. Partner with Business Risk Management to assist in the identification, assessment, monitoring and remediation of operational and other risks in Europe. Provide recommendations and suggestions to management on corrective or remedial measures to be taken and follow up. Responsible for providing advice and support, for the GBM business lines in London, in order to provide reasonable assurance that: The firm and its employees comply with applicable regulatory requirements and internal policies and procedures. The risk of reputational damage, regulatory sanction and discipline, client complaints and civil litigation is minimized. Actual and potential compliance violations and risk situations are proactively identified, investigated and resolved or escalated in an appropriate and timely manner. Regulatory Remain current of UK, European and other relevant legislation and regulatory developments and support Compliance team with all aspects of the implementation of regulatory change initiatives relating to Europe. Partner with the Compliance team in keeping business line management, both locally and in Executive Office, up-to-date on relevant regulatory developments and advising on the associated impact, risks and opportunities these present for the businesses. Develop and maintain contacts with industry associations and other relevant bodies to ensure ongoing knowledge of industry responses to regulatory expectations. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Contributes to a high performance environment and fosters an inclusive work environment; supporting the vison/values/business strategy for the team. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Education / Experience Degree educated or equivalent Experience: relevant experience with at least 5 years operating in a complex, global bank covering capital markets business and post execution reporting Understanding of risks and issues arising in relation to wholesale banking activities. In-depth understanding of the UK and European regulatory environment related to a wholesale banking and strong knowledge of US regulations (e.g., SEC, CFTC, NFA and FINRA). Strong knowledge of Electronic Trading and/or risk management frameworks, automated and Algorithmic Trading including DEA. Proven ability to review and interpret regulation and legislation, completing detailed gap analyses and working with the business to address any gaps identified. Experience of multiple stakeholder management at mid to senior management level (C-Suite), including stakeholders from the business as well as third party organisations. Strong analytical skills and a keen eye for detail. Excellent written and verbal business communication skills with ability to present confidently to senior executives Capable of simultaneously handling multiple tasks and meeting tight deadlines. Able to recognize and handle sensitive and confidential information. Self-motivated, confident and capable of working both independently and in a team environment. Advanced knowledge of MS Office and software tools as applied to the position. Superior planning, organizational and time-management skills Results oriented and high achiever Reliable, consistent and disciplined High level of integrity Tactful, diplomatic and politely persistent Location(s): England : GreaterLondon : London (UK) Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Our Client is one of the leading international multi-disciplinary consulting engineering practices operating in the UK. With circa 18,000 staff spread across 35 countries, providing world class support to both the natural and built environment, this giant of the industry has been providing rewarding career paths for Engineers and Consultants at all levels for over 80 years. The Birmingham office provides a fantastic opportunity to be involved in locally based projects that will make a real visible difference throughout the midlands region. Working closely with department heads of neighbouring disciplines and championing joint bids wherever possible will ensure customers receive the very best service through joined up thinking and technical excellence. As an Associate Director and MEP Lead you will have established a proven track record of building teams and leading major projects, including project managing multi-disciplinary schemes that could include both in house and external collaboration. Business development will be an active part of the role and you will have an established network of industry contacts which can be leveraged to develop qualified opportunities, regionally and potentially nationally. The successful applicant will hold line management responsibility for a larger team of people including managing managers. This is an important and primary function of the position which should be given significant attention. You will lead by example, inspiring your direct reports and the wider team to perform at their optimum. As the business unit grows under your direct management, progression through to Director and full accountability for all aspects of the Birmingham MEP Team will duly follow. This high profile post will best suit an ambitious Mechanical or Electrical Building Services Engineer who feels comfortable leading from the front and implementing change. Client engagement must be encouraged at all levels, seeding relationships early and facilitating fruitful long term partnerships. Whilst a high degree of technical knowledge and experience is required in order to drive confidence and set a high bar for others to follow, just as important is promoting inclusivity, harnessing ideas, encouraging a can-do attitude and ultimately rewarding success. Applications are invited from appropriately qualified and experienced Building Services Engineers looking for a career in senior management.
Feb 27, 2026
Full time
Our Client is one of the leading international multi-disciplinary consulting engineering practices operating in the UK. With circa 18,000 staff spread across 35 countries, providing world class support to both the natural and built environment, this giant of the industry has been providing rewarding career paths for Engineers and Consultants at all levels for over 80 years. The Birmingham office provides a fantastic opportunity to be involved in locally based projects that will make a real visible difference throughout the midlands region. Working closely with department heads of neighbouring disciplines and championing joint bids wherever possible will ensure customers receive the very best service through joined up thinking and technical excellence. As an Associate Director and MEP Lead you will have established a proven track record of building teams and leading major projects, including project managing multi-disciplinary schemes that could include both in house and external collaboration. Business development will be an active part of the role and you will have an established network of industry contacts which can be leveraged to develop qualified opportunities, regionally and potentially nationally. The successful applicant will hold line management responsibility for a larger team of people including managing managers. This is an important and primary function of the position which should be given significant attention. You will lead by example, inspiring your direct reports and the wider team to perform at their optimum. As the business unit grows under your direct management, progression through to Director and full accountability for all aspects of the Birmingham MEP Team will duly follow. This high profile post will best suit an ambitious Mechanical or Electrical Building Services Engineer who feels comfortable leading from the front and implementing change. Client engagement must be encouraged at all levels, seeding relationships early and facilitating fruitful long term partnerships. Whilst a high degree of technical knowledge and experience is required in order to drive confidence and set a high bar for others to follow, just as important is promoting inclusivity, harnessing ideas, encouraging a can-do attitude and ultimately rewarding success. Applications are invited from appropriately qualified and experienced Building Services Engineers looking for a career in senior management.
# Contracts Manager Job Introduction Job Introduction: Gleeson Homes are recruiting for a Contracts Manager, responsible for providing effective leadership and management oversight to construction teams to deliver to build production targets and timely key stage build programme milestones in accordance with quality, H&S and Customer Care standards across all developments under their responsibility. This role is accountable for the safe and professional delivery of all site construction and associated activities including but not limited to budgets, forecasts, build, quality standards, customer experience and brand standards.We're looking for someone who is passionate, respectful and collaborative, leading Gleeson Homes to success. The suitable person will be someone who wants to motivate our teams to deliver the programme to the best of their ability, someone who leads by example and is dedicated to the Gleeson Brand.As this role is within the Construction team, reporting into the Regional Managing Director and Construction Director , you will head up the function, leading the Site Managers and Site Teams. Main Responsibilities: As a member of the Regional senior leadership team it is crucial, to take a 'whole company' perspective to the performance of Building Homes. Changing Lives, being a Gleeson Ambassador for our vision, mission, values and our approach to performance excellence, whilst positively influencing and enhancing the profitability and operational effectiveness of the business. A high level summary of key responsibilities: Create and lead a high performance, customer-focussed construction team culture who deliver 5 Star Inhouse surveys with a % condition score on all sites, leading by example and proactively coaching site management teams to deliver on their performance target and measures and achieve their full potential to ensure that performance of construction activity is optimised. Formulate area build strategies and critical path programs and timetables and procurement and sub-contractor solutions in conjunction with the Construction Director and purposely intervene as necessary to ensure the Region's budget and all build quality, customer and budget KPIs are delivered or exceeded, within a safe, clean and productive build environment. At all times ensure all site teams and stakeholders fully comply with our responsibilities under Health & Safety, Environmental and Corporate Responsibility policies and processes and ensure they are applied consistently across all areas of responsibility Continuously audit and evaluate site construction team performance across all key areas, KPIs and other metrics and take appropriate action to ensure standards are met on site, build production, customer care, environmental and safety requirements. Including ensuring that Reportable Items are below the industry average at all times and aim for 0.20 or less Ensure that suppliers/subcontractors' works are coordinated, produced in accordance with the drawings and specifications and standards without defects, and in accordance with the site delivery programme, managing the impact of site delivery requirement on neighbouring residents and wider community. Ensure that each Site Manager and their respective construction teams are: + Fully engaged with, and are aware of and in control of, their respective programmes, budgets, targets, valuations, cost variations mitigation measures and Gleeson quality and delivery standards. + Take ownership and accountability for the performance of the developments under their control + Take timely and controlled action to identify and resolve issues that affect new homes delivery, commercial performance and customer experience. Be proactive in the assistance given to the Construction Director in holding regular and productive planning and performance meetings with current subcontractors and meetings with new potential subcontractors to build a strong network and relationships across the industry and region. Build strong relationships and subcontractor knowledge to be able to actively support the Construction Director and Commercial department on the appointment of suitable sub-contractors and suppliers who will work in collaboration with Gleeson to meet performance standards. The Ideal Candidate: A relevant qualification or broad experience in construction Proven multi-site project management and quality assurance effectiveness Excellent Commercial awareness and technical knowledge In-depth knowledge of codes of practice/NHBC standards that impact on build Excellent people and team management skills with ability to lead multiple and diverse teams to achieve high levels of build standards and at time challenging delivery requirements Knowledge and understand of the New Homes Quality Code (NHQC) Commitment to delivering high quality homes and 5 star customer experience Understanding of the financial implications of the methods and sequences of build Excellent communication and presentation skills Organised and structured with attention to detail Excellent leadership, management and coaching skills Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Choice of company car/ car allowance Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Healthshield membership Life Assurance Scheme Share Purchase Plan Highstreet/ Store Discounts Development OpportunitiesThe following content displays a map of the job's location. OpenStreetMap contributors Contracts Manager Frequency Annual Job Reference gleeson/TP/60871/4464 Contract Type Permanent Closing Date No expiry date Job Category Build Regional Office Leeds Location Leeds, United Kingdom Posted on 5 February, 2026
Feb 27, 2026
Full time
# Contracts Manager Job Introduction Job Introduction: Gleeson Homes are recruiting for a Contracts Manager, responsible for providing effective leadership and management oversight to construction teams to deliver to build production targets and timely key stage build programme milestones in accordance with quality, H&S and Customer Care standards across all developments under their responsibility. This role is accountable for the safe and professional delivery of all site construction and associated activities including but not limited to budgets, forecasts, build, quality standards, customer experience and brand standards.We're looking for someone who is passionate, respectful and collaborative, leading Gleeson Homes to success. The suitable person will be someone who wants to motivate our teams to deliver the programme to the best of their ability, someone who leads by example and is dedicated to the Gleeson Brand.As this role is within the Construction team, reporting into the Regional Managing Director and Construction Director , you will head up the function, leading the Site Managers and Site Teams. Main Responsibilities: As a member of the Regional senior leadership team it is crucial, to take a 'whole company' perspective to the performance of Building Homes. Changing Lives, being a Gleeson Ambassador for our vision, mission, values and our approach to performance excellence, whilst positively influencing and enhancing the profitability and operational effectiveness of the business. A high level summary of key responsibilities: Create and lead a high performance, customer-focussed construction team culture who deliver 5 Star Inhouse surveys with a % condition score on all sites, leading by example and proactively coaching site management teams to deliver on their performance target and measures and achieve their full potential to ensure that performance of construction activity is optimised. Formulate area build strategies and critical path programs and timetables and procurement and sub-contractor solutions in conjunction with the Construction Director and purposely intervene as necessary to ensure the Region's budget and all build quality, customer and budget KPIs are delivered or exceeded, within a safe, clean and productive build environment. At all times ensure all site teams and stakeholders fully comply with our responsibilities under Health & Safety, Environmental and Corporate Responsibility policies and processes and ensure they are applied consistently across all areas of responsibility Continuously audit and evaluate site construction team performance across all key areas, KPIs and other metrics and take appropriate action to ensure standards are met on site, build production, customer care, environmental and safety requirements. Including ensuring that Reportable Items are below the industry average at all times and aim for 0.20 or less Ensure that suppliers/subcontractors' works are coordinated, produced in accordance with the drawings and specifications and standards without defects, and in accordance with the site delivery programme, managing the impact of site delivery requirement on neighbouring residents and wider community. Ensure that each Site Manager and their respective construction teams are: + Fully engaged with, and are aware of and in control of, their respective programmes, budgets, targets, valuations, cost variations mitigation measures and Gleeson quality and delivery standards. + Take ownership and accountability for the performance of the developments under their control + Take timely and controlled action to identify and resolve issues that affect new homes delivery, commercial performance and customer experience. Be proactive in the assistance given to the Construction Director in holding regular and productive planning and performance meetings with current subcontractors and meetings with new potential subcontractors to build a strong network and relationships across the industry and region. Build strong relationships and subcontractor knowledge to be able to actively support the Construction Director and Commercial department on the appointment of suitable sub-contractors and suppliers who will work in collaboration with Gleeson to meet performance standards. The Ideal Candidate: A relevant qualification or broad experience in construction Proven multi-site project management and quality assurance effectiveness Excellent Commercial awareness and technical knowledge In-depth knowledge of codes of practice/NHBC standards that impact on build Excellent people and team management skills with ability to lead multiple and diverse teams to achieve high levels of build standards and at time challenging delivery requirements Knowledge and understand of the New Homes Quality Code (NHQC) Commitment to delivering high quality homes and 5 star customer experience Understanding of the financial implications of the methods and sequences of build Excellent communication and presentation skills Organised and structured with attention to detail Excellent leadership, management and coaching skills Benefits: Generous holiday entitlement of 26 days per annum + bank holidays Choice of company car/ car allowance Discretionary Bonus Scheme Holiday Buy Back Scheme Company Pension Scheme Private Medical Insurance Scheme Healthshield membership Life Assurance Scheme Share Purchase Plan Highstreet/ Store Discounts Development OpportunitiesThe following content displays a map of the job's location. OpenStreetMap contributors Contracts Manager Frequency Annual Job Reference gleeson/TP/60871/4464 Contract Type Permanent Closing Date No expiry date Job Category Build Regional Office Leeds Location Leeds, United Kingdom Posted on 5 February, 2026
