Job Description: Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and user centricity. Digitizing at scale across Demand & Supply is one of the key focus areas for Digital First. The agenda requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics leaders. Within the framework of Digital First, a new position has been established to develop and scale Data & Analytics (D&A) products to unlock SRM potential in Mars: SRM Promotions & Trade Terms D&A Lead. Reporting to the SRM D&A Lead, Global Director, PN Growth, the person in this role will also be accountable to the Global SRM Promotions & Trade Terms Product Owner and will be an integral member of the PN SRM product leadership team. This role operates on a global scale and collaborates closely with PN business team members across all departments. This role is a project-based transformation role and has a current expected end date of 3 years. As we move closer to the date, we will work with you to explore other opportunities for employment within the Mars family of companies. If a suitable alternative role is not available at that time, your employment will end. What will be your key responsibilities? Spearhead the D&A delivery of a comprehensive product strategy for Promotions & Trade Terms, aligned with PN overall growth vision, priorities and goals Partner with business product owner to deliver SRM D&A capabilities to drive & embed top quartile Promotion & Trade Terms capabilities within Mars PN, and as a result, fulfil annual Growth, Market Share, Promotion & Trade plan commitments Partner with global and regional SRM Promotion and Trade Terms teams on the use of D&A products to collaboratively transform our collective capabilities and maturity, and drive a culture of data driven, informed decision-making Collaborate with cross-functional teams to design and implement analytics solutions that scale and are aligned with product objectives set out in the roadmap Develop and implement a comprehensive data strategy ensuring effective collection, storage, and utilization of relevant data. Contribute to the development of a sound data foundation for all growth initiatives. Be laser focused on value creation and exceptional adoption of created capabilities to deliver impact/ results through routine or advanced analytics, identifying opportunities for efficiency improvements Engage with internal and external stakeholders, ensuring alignment between D&A initiatives and business objectives Lead a high performing D&A team, direct /dotted, and partner with other resources, fostering collaboration and skill development Define and track key performance indicators (KPIs) to assess product success and impact Effectively communicate data concepts to non-technical stakeholders and provide training to product teams. Identify and mitigate data-related risks, ensuring compliance with data privacy regulations, and with agreed governance practices for data accuracy, interoperability, integrity and security of our data assets What are we looking for? Proven track record of leading teams to develop and implement data and analytics solutions to drive business value. Understanding of trade promotions and trade terms domains is a must. Experience in delivery management of analytical products, including strength in business -to-science translation to enable partnering with Product Teams in bringing analytics products to life at scale Proven ability to integrate data-driven insights into processes and decision-making. Strong story-telling skills with ability to educate non-digitally savvy leadership & staff, working across multiple levels. Executive stakeholder communications experience is a plus. Proven track record to get things done in a matrixed organization - including the ability to influence without authority Experience in building and managing high-performing data and analytics teams is a must. Experience in managing relationships with external data vendors and analytics service providers. Demonstrated project management skills with the ability to manage multiple priorities in a fast-paced environment. CPG and Retailer knowledge, including knowledge of, and experience using key external third-party data sources including, first-party data, and Associates surveys What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Apr 18, 2025
Full time
Job Description: Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Digital First, has been mobilized by the Mars Pet Nutrition (PN) leadership team. Digital First places pet parents at the center of all we do, while digitalizing a wide range of business process areas, and creating future fit capabilities to achieve ambitious targets in top line growth, earnings, and user centricity. Digitizing at scale across Demand & Supply is one of the key focus areas for Digital First. The agenda requires you to demonstrate significant thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while building and leading a team of world class data and analytics leaders. Within the framework of Digital First, a new position has been established to develop and scale Data & Analytics (D&A) products to unlock SRM potential in Mars: SRM Promotions & Trade Terms D&A Lead. Reporting to the SRM D&A Lead, Global Director, PN Growth, the person in this role will also be accountable to the Global SRM Promotions & Trade Terms Product Owner and will be an integral member of the PN SRM product leadership team. This role operates on a global scale and collaborates closely with PN business team members across all departments. This role is a project-based transformation role and has a current expected end date of 3 years. As we move closer to the date, we will work with you to explore other opportunities for employment within the Mars family of companies. If a suitable alternative role is not available at that time, your employment will end. What will be your key responsibilities? Spearhead the D&A delivery of a comprehensive product strategy for Promotions & Trade Terms, aligned with PN overall growth vision, priorities and goals Partner with business product owner to deliver SRM D&A capabilities to drive & embed top quartile Promotion & Trade Terms capabilities within Mars PN, and as a result, fulfil annual Growth, Market Share, Promotion & Trade plan commitments Partner with global and regional SRM Promotion and Trade Terms teams on the use of D&A products to collaboratively transform our collective capabilities and maturity, and drive a culture of data driven, informed decision-making Collaborate with cross-functional teams to design and implement analytics solutions that scale and are aligned with product objectives set out in the roadmap Develop and implement a comprehensive data strategy ensuring effective collection, storage, and utilization of relevant data. Contribute to the development of a sound data foundation for all growth initiatives. Be laser focused on value creation and exceptional adoption of created capabilities to deliver impact/ results through routine or advanced analytics, identifying opportunities for efficiency improvements Engage with internal and external stakeholders, ensuring alignment between D&A initiatives and business objectives Lead a high performing D&A team, direct /dotted, and partner with other resources, fostering collaboration and skill development Define and track key performance indicators (KPIs) to assess product success and impact Effectively communicate data concepts to non-technical stakeholders and provide training to product teams. Identify and mitigate data-related risks, ensuring compliance with data privacy regulations, and with agreed governance practices for data accuracy, interoperability, integrity and security of our data assets What are we looking for? Proven track record of leading teams to develop and implement data and analytics solutions to drive business value. Understanding of trade promotions and trade terms domains is a must. Experience in delivery management of analytical products, including strength in business -to-science translation to enable partnering with Product Teams in bringing analytics products to life at scale Proven ability to integrate data-driven insights into processes and decision-making. Strong story-telling skills with ability to educate non-digitally savvy leadership & staff, working across multiple levels. Executive stakeholder communications experience is a plus. Proven track record to get things done in a matrixed organization - including the ability to influence without authority Experience in building and managing high-performing data and analytics teams is a must. Experience in managing relationships with external data vendors and analytics service providers. Demonstrated project management skills with the ability to manage multiple priorities in a fast-paced environment. CPG and Retailer knowledge, including knowledge of, and experience using key external third-party data sources including, first-party data, and Associates surveys What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
3rd line Infrastructure Systems Administrator (Exchange, 365) My client based in Brighton are looking to expand their large internal It team, you can work from home as part of the role. This is an exciting opportunity to join a thriving organisation and support its enterprise IT systems and infrastructure. You will be technically and tactically involved in the wide ranging operational and development activities of the IT Infrastructure team. Your primary responsibilities will be to contribute to and head the day-to-day operation and service improvement of core enterprise-level IT systems and services that are made up of operating system platforms, infrastructure, and applications. You will work on IT projects, contributing to or act as technical lead, in the development of new IT services and their associated infrastructure. You will have: Strong documentation and communication skills. Practical experience in an IT operations role. Evidence of training in analysis of systems, problem ascertaining and diagnosis which is essential. Good technical knowledge of systems in one or more management applications e.g. Windows Server management (including patch management), Microsoft Exchange, Active Directory, Azure AD, ADFS, Office 365, MS Configuration Manager, Citrix, scripting in PowerShell. Administration of Exchange and o365 is a must. Benefits will include a very generous holiday and pension, a 37 hour working week and the option to work from home; training and career development will also be available to you.
Apr 17, 2025
Full time
3rd line Infrastructure Systems Administrator (Exchange, 365) My client based in Brighton are looking to expand their large internal It team, you can work from home as part of the role. This is an exciting opportunity to join a thriving organisation and support its enterprise IT systems and infrastructure. You will be technically and tactically involved in the wide ranging operational and development activities of the IT Infrastructure team. Your primary responsibilities will be to contribute to and head the day-to-day operation and service improvement of core enterprise-level IT systems and services that are made up of operating system platforms, infrastructure, and applications. You will work on IT projects, contributing to or act as technical lead, in the development of new IT services and their associated infrastructure. You will have: Strong documentation and communication skills. Practical experience in an IT operations role. Evidence of training in analysis of systems, problem ascertaining and diagnosis which is essential. Good technical knowledge of systems in one or more management applications e.g. Windows Server management (including patch management), Microsoft Exchange, Active Directory, Azure AD, ADFS, Office 365, MS Configuration Manager, Citrix, scripting in PowerShell. Administration of Exchange and o365 is a must. Benefits will include a very generous holiday and pension, a 37 hour working week and the option to work from home; training and career development will also be available to you.
Dynamics 365 Pre-Sales Consultant - West Midlands - 80,000 per annum DCS Technology in partnership with our client a tech a Microsoft services provider are searching for a CRM pre-sales Consultant to join their rapidly growing team based in the Midlands. Role overview: As a Dynamics 365 pre-sales Consultant, you will vital in supporting sales colleagues throughout the sales cycle. You will be responsible for understanding client requirements and in turn delivering high quality demonstrations of the D365 suites functions and capabilities. What will you get up to? Supporting sales: Collaborating and assisting your sales team colleagues throughout the entire sales cycle. From requirement gathering through to product delivery. Be a team player: Foster and encourage a collaborative team environment, preparing high quality proposals and responses to RFP,s tenders and alternative requests. Providing technical insights and advice during critical solution integrations. Be analytical: Keeping track of your achievements and areas of improvements. Frequently reporting and sitting down with Sales director to discuss your individual and team performance. Identifying key areas to increase revenue on in the sales pipeline. Represent and impress: Act as a key point of contact for the organisation, fostering strong relationships with clients, suppliers and external partners. Design and demonstrations: Demonstrate product features, understanding areas of interest from the client and develop a tailored solution to them. Work for the investments: Assist sales and bids teams to build highly effective business cases and return on investment proposals. What will you bring? A minimum of 4 years proven experience within a pre-sales or similar position working with Dynamics 365 Deep in-depth knowledge of Dynamics 365 products/solutions Strong communication skills both verbally and written Excellent interpersonal skills and the ability to work with diverse stakeholders of all seniority levels Comfortable and confident in public speaking and delivering presentations Ability to work well in a fast paced and dead-line driven environment Customer-centric and collaborative approach to working Key eye for detail and time management skills Demonstrable experience in NFP or public sectors is highly desirable. What can you expect? Salary: 65,000 to 80,000 per annum Benefits: Bonus scheme, company pension, holiday allowance and more! Working set-up: Hybrid (As little as 1 day a week in office) Location: Cannock, West Midlands Employment type: Full time and permanent DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 17, 2025
Full time
Dynamics 365 Pre-Sales Consultant - West Midlands - 80,000 per annum DCS Technology in partnership with our client a tech a Microsoft services provider are searching for a CRM pre-sales Consultant to join their rapidly growing team based in the Midlands. Role overview: As a Dynamics 365 pre-sales Consultant, you will vital in supporting sales colleagues throughout the sales cycle. You will be responsible for understanding client requirements and in turn delivering high quality demonstrations of the D365 suites functions and capabilities. What will you get up to? Supporting sales: Collaborating and assisting your sales team colleagues throughout the entire sales cycle. From requirement gathering through to product delivery. Be a team player: Foster and encourage a collaborative team environment, preparing high quality proposals and responses to RFP,s tenders and alternative requests. Providing technical insights and advice during critical solution integrations. Be analytical: Keeping track of your achievements and areas of improvements. Frequently reporting and sitting down with Sales director to discuss your individual and team performance. Identifying key areas to increase revenue on in the sales pipeline. Represent and impress: Act as a key point of contact for the organisation, fostering strong relationships with clients, suppliers and external partners. Design and demonstrations: Demonstrate product features, understanding areas of interest from the client and develop a tailored solution to them. Work for the investments: Assist sales and bids teams to build highly effective business cases and return on investment proposals. What will you bring? A minimum of 4 years proven experience within a pre-sales or similar position working with Dynamics 365 Deep in-depth knowledge of Dynamics 365 products/solutions Strong communication skills both verbally and written Excellent interpersonal skills and the ability to work with diverse stakeholders of all seniority levels Comfortable and confident in public speaking and delivering presentations Ability to work well in a fast paced and dead-line driven environment Customer-centric and collaborative approach to working Key eye for detail and time management skills Demonstrable experience in NFP or public sectors is highly desirable. What can you expect? Salary: 65,000 to 80,000 per annum Benefits: Bonus scheme, company pension, holiday allowance and more! Working set-up: Hybrid (As little as 1 day a week in office) Location: Cannock, West Midlands Employment type: Full time and permanent DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
We are working in partnership with Surrey Wildlife Trust (SWT) to secure their new Head of Fundraising & Communications . SWT provide expert advice and guidance to landowners and managers, while inspiring and educating people and organisations across the county on what they can do to help tackle the ongoing climate emergency, while supporting the health and wellbeing of all who live in Surrey. By doing this, SWT will create a county that is full of diverse and abundant wildlife, where nature is at the heart of individual choices, corporate decisions, and local economic and policy making. An exciting opportunity has risen for a driven, passionate and experienced senior fundraiser to lead transformational fundraising and communications across the organisation. As Head of Fundraising & Communications, you will lead a dynamic and talented team to develop and deliver a powerful fundraising strategy that expands and diversifies income. From major donors to corporate partnerships, membership growth to trusts & foundations, you will ensure SWT have the financial strength to support their ambitious conservation goals. You will also drive their mission-led communications, engaging a wide range of audiences through PR, marketing, digital, and social media to enhance awareness and inspire action through compelling campaigns and appeals. Candidates must be able to demonstrate: Proven experience in fundraising leadership, with expertise across multiple income streams A track record of securing major gifts and partnerships Strong strategic leadership skills, able to inspire and motivate teams Excellent relationship-building abilities with donors, corporates, and key stakeholders Experience in marketing, PR, and digital communications to enhance engagement A passion for wildlife, conservation, and nature recovery, a creative, storytelling mindset and the ability to inspire others to maximise their potential, will be essential. Are you ready to play a key role in protecting and restoring Surrey's wildlife while ensuring a financially sustainable future for nature? For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment, or . Your application should be submitted through the Charisma website and include your CV and supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law. SWT are committed to having an inclusive and diverse workplace and encourage applications from backgrounds which may be underrepresented in our sector, including people from minority ethnic backgrounds and people with disabilities. We aim to offer an interview to all candidates that meet the essential criteria for the post. Please let us know if you require any adjustment to make our recruitment process more accessible. Closing date: 21 April 2025 Charisma interviews must be completed by EOD Thursday 24 April in preparation for submission of the shortlist on the 25th.
Apr 17, 2025
Full time
We are working in partnership with Surrey Wildlife Trust (SWT) to secure their new Head of Fundraising & Communications . SWT provide expert advice and guidance to landowners and managers, while inspiring and educating people and organisations across the county on what they can do to help tackle the ongoing climate emergency, while supporting the health and wellbeing of all who live in Surrey. By doing this, SWT will create a county that is full of diverse and abundant wildlife, where nature is at the heart of individual choices, corporate decisions, and local economic and policy making. An exciting opportunity has risen for a driven, passionate and experienced senior fundraiser to lead transformational fundraising and communications across the organisation. As Head of Fundraising & Communications, you will lead a dynamic and talented team to develop and deliver a powerful fundraising strategy that expands and diversifies income. From major donors to corporate partnerships, membership growth to trusts & foundations, you will ensure SWT have the financial strength to support their ambitious conservation goals. You will also drive their mission-led communications, engaging a wide range of audiences through PR, marketing, digital, and social media to enhance awareness and inspire action through compelling campaigns and appeals. Candidates must be able to demonstrate: Proven experience in fundraising leadership, with expertise across multiple income streams A track record of securing major gifts and partnerships Strong strategic leadership skills, able to inspire and motivate teams Excellent relationship-building abilities with donors, corporates, and key stakeholders Experience in marketing, PR, and digital communications to enhance engagement A passion for wildlife, conservation, and nature recovery, a creative, storytelling mindset and the ability to inspire others to maximise their potential, will be essential. Are you ready to play a key role in protecting and restoring Surrey's wildlife while ensuring a financially sustainable future for nature? For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment, or . Your application should be submitted through the Charisma website and include your CV and supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law. SWT are committed to having an inclusive and diverse workplace and encourage applications from backgrounds which may be underrepresented in our sector, including people from minority ethnic backgrounds and people with disabilities. We aim to offer an interview to all candidates that meet the essential criteria for the post. Please let us know if you require any adjustment to make our recruitment process more accessible. Closing date: 21 April 2025 Charisma interviews must be completed by EOD Thursday 24 April in preparation for submission of the shortlist on the 25th.
Our client is an independent and fast growing professional services PR/communications agency based in a buzzy and media rich London district. They have an opportunity for a stellar Senior Account Executive/Account Manager to join their team. The agency is fast paced and the client base is intellectually challenging and they need someone to come in as a senior player in the team. You will have experience in law/professional services in an agency setting and have fantastic media relations skills as well as social media skills and have absolutely top notch academics. You will already be a confident and capable client handler and you will be given a portfolio of four or five clients to run and manage. You will need to be confident, capable and an empowering and inspiring team leader to get the very best out of the team you will inherit. In this role you will: Work alongside the Directors and the wider team Work on a portfolio of clients Mentor a team of junior staff Work with the in house design team and associates Build your client portfolio organically Work alongside the directors to support them on new business activities. In return you will receive a salary that reflects your experience, skills and ambitious and it's likely to be somewhere in the region of £30 - 45k. This is a vibrant, engaging agency and this mid level hire is pivotal to their continued and future success.
Apr 17, 2025
Full time
Our client is an independent and fast growing professional services PR/communications agency based in a buzzy and media rich London district. They have an opportunity for a stellar Senior Account Executive/Account Manager to join their team. The agency is fast paced and the client base is intellectually challenging and they need someone to come in as a senior player in the team. You will have experience in law/professional services in an agency setting and have fantastic media relations skills as well as social media skills and have absolutely top notch academics. You will already be a confident and capable client handler and you will be given a portfolio of four or five clients to run and manage. You will need to be confident, capable and an empowering and inspiring team leader to get the very best out of the team you will inherit. In this role you will: Work alongside the Directors and the wider team Work on a portfolio of clients Mentor a team of junior staff Work with the in house design team and associates Build your client portfolio organically Work alongside the directors to support them on new business activities. In return you will receive a salary that reflects your experience, skills and ambitious and it's likely to be somewhere in the region of £30 - 45k. This is a vibrant, engaging agency and this mid level hire is pivotal to their continued and future success.
The Old Oak and Park Royal Development Corporation (OPDC) is a Mayoral Development Corporation (MDC), established by the Mayor of London to bring forward the regeneration of the Old Oak Opportunity area, spanning land in three London boroughs - Ealing, Brent and Hammersmith & Fulham. The Old Oak and Park Royal Opportunity Area is one of the most exciting and important regeneration opportunities in the UK - aiming to create an accessible, welcoming and well-connected urban district, centred around the new High Speed 2 station at Old Oak Common, with tens of thousands of new high-quality and affordable homes; good quality, well-paid jobs and shops; facilities, sustainable travel connections and public green space. Communications and Engagement The Communications and Engagement Directorate manages OPDC's communications, marketing, external relations, community engagement and media relations functions. Communications and Engagement sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate's teams includes delivering events and launches, designing and leading public affairs and marketing campaigns, providing data, evidence and analysis to inform the OPDC's work, leading cross-organisational programmes, and making sure we plan for and can respond to emerging events. About the role The Communications Officer will work as part of the Communications and Engagement team within OPDC, providing support in all matters relating to communications, including copywriting, digital, internal communications, public liaison, marketing, event organisation and media / stakeholder monitoring, as well as supporting the day-to-day function of the team through undertaking administrative tasks. Principal accountabilities Principle accountabilities include but are not limited to: Assist with the coordination and delivery of communications and marketing activity, using a range of channels and methods both traditional and online, including, but not exclusively: leaflet, poster and flyer creation and distribution, press releases, internal and external email campaigns and website maintenance. Work with the Digital Communications Manager to manage the corporation's social media and online presence, promoting OPDC by creating and uploading engaging content, including working with designers, videographers, community members and internal teams to prepare posts, podcasts and videos. Work with the Communications & External Relations Manager to support and maintain the internal communications function, liaising with team members to compile internal newsletters, and helping to organise internal events, including lunch and learns, staff briefings and team socials. Carry out the work required to coordinate and complete the corporation's FOI and Write On processes, as well as the Mayor's correspondence that is allocated to OPDC, including allocating correspondence to the appropriate team members and providing responses to straightforward letters and emails, measuring OPDC's response deadlines and monitoring these against the corporation's Key Performance Indicators (KPIs). Monitor OPDC's online and media presence, tracking engagement, followers and comments to help inform future Communications and Engagement campaigns and consultations. Act as a first point of contact for enquiries to the Communications and Engagement Team. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross- department and cross-organisational groups and project teams. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Knowledge of and experience in using a variety of media (including social media tools) to produce attractive and engaging communications. experience of writing and editing articles, internal publications, newsletters and press releases. experience of writing for digital communications and providing advice and support to staff to who are writing their own content. a proven track record of organising staff events and presentations and engaging and coordinating volunteers. experience of providing training/skills sharing to users Evidence of using innovation and creativity and understanding of current communications best practice to disseminate information and engage people. Ability to use a range of standard and specific ICT systems, including: Mailchimp or similar CMS/email system(s) Competence in photography, filming and video editing would be desirable. Awareness of working in a political context. Location: One West Point, 7 Portal Way, North Acton, London, W3 6RT Behaviour Competencies Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance: Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence-based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally. Stakeholder Focus is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 1 indicators of effective performance: Listens to understand requirements without making assumptions Demonstrates an enthusiastic and 'can do attitude' to all requests Provides timely, accurate and personalised responses Provides a polite and helpful first point of contact for stakeholders Learns from feedback to improve personal service to others Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 1 indicators of effective performance: Breaks down work issues, seeking further information if necessary Provides workable solutions to solve immediate work problems Makes suggestions and implements improvements to personal work processes Actively supports new initiatives and tries different ways of doing things Learns from others' experiences Decision making is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results. Level 1 indicators of effective performance: Takes personal responsibility for own decisions Makes straightforward decisions to progress own work Asks others for input, recognising the benefit of more than one perspective Understands which decisions are within own area of responsibility and which to pass to others Understands the risks associated with decisions, informing others of these risks Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 1 indicators of effective performance: Plans and prioritises own workload to meet agreed deadlines Advises colleagues or manager early of obstacles to work delivery Perseveres and follows work through to completion Checks for errors to ensure work is delivered to a high standard first time Effectively juggles priorities Responding to Pressure and Change is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift. Level 1 indicators of effective performance: Stays calm in pressurised and demanding situations Responds flexibly to changing circumstances Recognises when unable to cope and asks others for help Demonstrates openness to changing work priorities and deadlines Maintains personal well-being and achieves a balance between work and home life OPDC follows the GLA Competency Framework Guidelines. Further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images . click apply for full job details
Apr 17, 2025
Full time
The Old Oak and Park Royal Development Corporation (OPDC) is a Mayoral Development Corporation (MDC), established by the Mayor of London to bring forward the regeneration of the Old Oak Opportunity area, spanning land in three London boroughs - Ealing, Brent and Hammersmith & Fulham. The Old Oak and Park Royal Opportunity Area is one of the most exciting and important regeneration opportunities in the UK - aiming to create an accessible, welcoming and well-connected urban district, centred around the new High Speed 2 station at Old Oak Common, with tens of thousands of new high-quality and affordable homes; good quality, well-paid jobs and shops; facilities, sustainable travel connections and public green space. Communications and Engagement The Communications and Engagement Directorate manages OPDC's communications, marketing, external relations, community engagement and media relations functions. Communications and Engagement sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate's teams includes delivering events and launches, designing and leading public affairs and marketing campaigns, providing data, evidence and analysis to inform the OPDC's work, leading cross-organisational programmes, and making sure we plan for and can respond to emerging events. About the role The Communications Officer will work as part of the Communications and Engagement team within OPDC, providing support in all matters relating to communications, including copywriting, digital, internal communications, public liaison, marketing, event organisation and media / stakeholder monitoring, as well as supporting the day-to-day function of the team through undertaking administrative tasks. Principal accountabilities Principle accountabilities include but are not limited to: Assist with the coordination and delivery of communications and marketing activity, using a range of channels and methods both traditional and online, including, but not exclusively: leaflet, poster and flyer creation and distribution, press releases, internal and external email campaigns and website maintenance. Work with the Digital Communications Manager to manage the corporation's social media and online presence, promoting OPDC by creating and uploading engaging content, including working with designers, videographers, community members and internal teams to prepare posts, podcasts and videos. Work with the Communications & External Relations Manager to support and maintain the internal communications function, liaising with team members to compile internal newsletters, and helping to organise internal events, including lunch and learns, staff briefings and team socials. Carry out the work required to coordinate and complete the corporation's FOI and Write On processes, as well as the Mayor's correspondence that is allocated to OPDC, including allocating correspondence to the appropriate team members and providing responses to straightforward letters and emails, measuring OPDC's response deadlines and monitoring these against the corporation's Key Performance Indicators (KPIs). Monitor OPDC's online and media presence, tracking engagement, followers and comments to help inform future Communications and Engagement campaigns and consultations. Act as a first point of contact for enquiries to the Communications and Engagement Team. Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities. Realise the benefits of a flexible approach to work in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross- department and cross-organisational groups and project teams. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Knowledge of and experience in using a variety of media (including social media tools) to produce attractive and engaging communications. experience of writing and editing articles, internal publications, newsletters and press releases. experience of writing for digital communications and providing advice and support to staff to who are writing their own content. a proven track record of organising staff events and presentations and engaging and coordinating volunteers. experience of providing training/skills sharing to users Evidence of using innovation and creativity and understanding of current communications best practice to disseminate information and engage people. Ability to use a range of standard and specific ICT systems, including: Mailchimp or similar CMS/email system(s) Competence in photography, filming and video editing would be desirable. Awareness of working in a political context. Location: One West Point, 7 Portal Way, North Acton, London, W3 6RT Behaviour Competencies Communicating and Influencing is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Level 2 indicators of effective performance: Communicates openly and inclusively with internal and external stakeholders Clearly articulates the key points of an argument, both in verbal and written communication Persuades others, using evidence-based knowledge, modifying approach to deliver message effectively Challenges the views of others in an open and constructive way Presents a credible and positive image both internally and externally. Stakeholder Focus is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 1 indicators of effective performance: Listens to understand requirements without making assumptions Demonstrates an enthusiastic and 'can do attitude' to all requests Provides timely, accurate and personalised responses Provides a polite and helpful first point of contact for stakeholders Learns from feedback to improve personal service to others Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 1 indicators of effective performance: Breaks down work issues, seeking further information if necessary Provides workable solutions to solve immediate work problems Makes suggestions and implements improvements to personal work processes Actively supports new initiatives and tries different ways of doing things Learns from others' experiences Decision making is forming sound, evidence-based judgements, making choices, assessing risks to delivery, and taking accountability for results. Level 1 indicators of effective performance: Takes personal responsibility for own decisions Makes straightforward decisions to progress own work Asks others for input, recognising the benefit of more than one perspective Understands which decisions are within own area of responsibility and which to pass to others Understands the risks associated with decisions, informing others of these risks Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 1 indicators of effective performance: Plans and prioritises own workload to meet agreed deadlines Advises colleagues or manager early of obstacles to work delivery Perseveres and follows work through to completion Checks for errors to ensure work is delivered to a high standard first time Effectively juggles priorities Responding to Pressure and Change is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift. Level 1 indicators of effective performance: Stays calm in pressurised and demanding situations Responds flexibly to changing circumstances Recognises when unable to cope and asks others for help Demonstrates openness to changing work priorities and deadlines Maintains personal well-being and achieves a balance between work and home life OPDC follows the GLA Competency Framework Guidelines. Further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images . click apply for full job details
3rd Line Industrial Infrastructure Engineer Burnley - fully onsite 3 month contract with potential to extend Inside IR35 (umbrella) - rate flexible DOE We require a highly motivated third line engineer, who can work with multinational teams and local customers to ensure business continuity and digital innovation while maintaining the highest security standards. Potential candidates should have at least 1-3 years of hands-on core infrastructure experience, with both implementation and business as usual skills for a broad range of IS systems. Previous industrial infrastructure support and strong networking skills will be advantageous. Primary Responsibilities Support the group's current and future IS systems and their development. Support the Safran Group and Safran Nacelles IS strategy and Roadmaps Deliver IS projects and achieve key objectives to agreed timelines Support the company's development and implementation of 'Factory of the Future' Support the company's development and implementation of innovation and digitisation across various functions Document existing infrastructures both Industrial and Information systems. Conduct proactive and regular maintenance across all relevant systems. Proximity support for 3rd Party MSP including but not limited to Switch/Server/Systems racking and component upgrades. Timely resolution of industrial and infrastructure tickets logged by customers Adherence to all regulatory practices such as asset management and security practices. Keep up with technological advances including current supplier systems/services and evaluate potentially beneficial options as required. Review and develop working practices, procedures and training documentation. Knowledge, Experience, Training and Qualifications Essential Windows Server 2003 - 2019 OS Implementation, Troubleshooting - 1-3 years' experience Active Directory and Group Policy Management - 1-3 years' experience VMware VCentre Administration and Support - 1-3 years' experience Knowledge of backup best practice and associated tools such as Symantec Backup Exec or Veeam Managing and Supporting Cisco LAN & WLAN networking equipment - 2-5 years' experience Microsoft Accreditations or other industry recognised qualifications. Preferable Knowledge of Linux Server OS Knowledge of SAN storage solutions, data management and troubleshooting. Support of Industrial Networks and Network Security - 1-3 years' experience Previous Experience of Industrial Assets and support - 1-3 years' experience Knowledge of ITIL Principles Cisco or other industry recognised network qualifications
Apr 17, 2025
Contractor
3rd Line Industrial Infrastructure Engineer Burnley - fully onsite 3 month contract with potential to extend Inside IR35 (umbrella) - rate flexible DOE We require a highly motivated third line engineer, who can work with multinational teams and local customers to ensure business continuity and digital innovation while maintaining the highest security standards. Potential candidates should have at least 1-3 years of hands-on core infrastructure experience, with both implementation and business as usual skills for a broad range of IS systems. Previous industrial infrastructure support and strong networking skills will be advantageous. Primary Responsibilities Support the group's current and future IS systems and their development. Support the Safran Group and Safran Nacelles IS strategy and Roadmaps Deliver IS projects and achieve key objectives to agreed timelines Support the company's development and implementation of 'Factory of the Future' Support the company's development and implementation of innovation and digitisation across various functions Document existing infrastructures both Industrial and Information systems. Conduct proactive and regular maintenance across all relevant systems. Proximity support for 3rd Party MSP including but not limited to Switch/Server/Systems racking and component upgrades. Timely resolution of industrial and infrastructure tickets logged by customers Adherence to all regulatory practices such as asset management and security practices. Keep up with technological advances including current supplier systems/services and evaluate potentially beneficial options as required. Review and develop working practices, procedures and training documentation. Knowledge, Experience, Training and Qualifications Essential Windows Server 2003 - 2019 OS Implementation, Troubleshooting - 1-3 years' experience Active Directory and Group Policy Management - 1-3 years' experience VMware VCentre Administration and Support - 1-3 years' experience Knowledge of backup best practice and associated tools such as Symantec Backup Exec or Veeam Managing and Supporting Cisco LAN & WLAN networking equipment - 2-5 years' experience Microsoft Accreditations or other industry recognised qualifications. Preferable Knowledge of Linux Server OS Knowledge of SAN storage solutions, data management and troubleshooting. Support of Industrial Networks and Network Security - 1-3 years' experience Previous Experience of Industrial Assets and support - 1-3 years' experience Knowledge of ITIL Principles Cisco or other industry recognised network qualifications
Our client is a dedicated website optimisation agency, based in Central London. We previously helped to build one of the largest and most well-respected digital analytics agencies in the UK. Our founders have over 35 years combined experience in the field and are passionate about helping businesses win with data. We're a small but fast-growing boutique agency. Our SEO service line kicked off in October 2023, with our focus being on the core SEO pillars of content, technical, and local SEO. Our goal is to use data to make meaningful optimisations for our clients, and to collaborate with wider marketings channels such as Website Testing, Analytics, and PPC. Following ten months of successful growth, we are continuing to grow our team and expand our offering. You will be working under our SEO Manager, and our SEO Director, who have a combined 10+ years' experience in agency-side SEO. This is an exciting opportunity for an individual who is ready to take the next step in their career, and wishes to work with clients where SEO optimisations truly make a difference. The Role We're seeking an individual experienced in SEO to join our team as a Senior Associate to support with the development and execution of SEO strategy for our existing and upcoming clients. As a Senior Associate, you will be responsible for supporting delivery of SEO optimisations, as well as contributing to the overall strategy and taking the lead on clients. As we offer full-service SEO, we are looking for individuals who are excited by the prospect of working across content, technical, and local optimisations. You may not have had experience across all three, but some understanding of how they communicate with each other and a desire to get stuck in is all we ask for. We are more than happy for you to spend time brushing up your skills in other areas, and will provide training/resource to do so. You will be expected to be in our office in Shoreditch 2-3 days per week. What will you be doing? As a relatively newly formed agency, you will have a unique opportunity to shape the direction and growth. As we continue to grow, you will help us build a best-in-class SEO practice. Your contributions will be instrumental in shaping the future of our agency and the services we offer. Core responsibilities will include: - Building strong relationships with clients, acting as the supporting/main point of contact for project/retainer-based work - Conducting SEO audits as part of initial delivery for new clients, as well as semi-regular audits as required, spanning across content, technical (incl. site speed), and local SEO to form the basis of an ongoing roadmap - Executing and delivering content briefs on a regularly scheduled basis - Executing and delivering technical optimisations on a regularly scheduled basis - Conducting monthly reporting on an ongoing basis in Looker Studio for existing clients, as well as impact reporting to communicate the value of optimisations made for clients, using tools such as GSC, GA4, Semrush, and so on - Collaborating with our internal CRO and Analytics teams to drive our vision for website optimisation further; seeking opportunities for combined case studies, ways of working, innovation, and so on - Collaborating with our media agency partners to drive a combined SEO/PPC strategy for applicable clients - Supporting with the mentoring of junior team members as the team expands - Collaborating with the SEO Manager and Director to define the overall SEO strategy of the department, shaping best practices and working with platform providers to get the most out of our data What are we looking for? - At least 1 year of agency-side experience in SEO - Familiar with best practices across Content, Technical & Local SEO, with an understanding of how the three disciplines interact with each other - An understanding of how to prioritise SEO recommendations in an effective strategy to drive results for clients - Comfortable with data manipulation within Google Search Console & GA4 - Comfortable with using tools such as SEMRush, Screaming Frog, Looker Studio - Strong communication & account management skills - Strong organisational skills and an ability to manage multiple projects simultaneously - Strong problem-solving skills and a desire to be innovative Nice to haves - Some experience in SEO across any of (but not limited to) eCommerce, B2B, Healthcare, Restricted Industries - Some experience with working with web development or copywriting partners - Some experience with collaborating with other marketing channels such as PPC/CRO Perks of the job -25 days holiday per year with the opportunity to roll days into the next year, with office closure over Christmas - A hybrid working approach; 2-3 days in our C.London office, and we will help get you set up with a home office set-up that suits you - Access to an on-demand, self-serve mental health and wellbeing platform - Training & upskilling: days off for conference attendance, going on relevant training courses, support in gaining industry certifications. - Plenty of opportunities for development and growth. We have always found the more rewarding approach to scaling the team is through developing the people we have, whether they're first-jobbers or more experienced heads. We want to support you in your career goals because if you're happy and successful, we'll be happy and successful - What else do you want? You'll be directly shaping the benefits we offer as we start to scale - whether that's birthday days off, how we contribute to a better society or loads of toast. Toast has been key where we've previously worked.
Apr 17, 2025
Full time
Our client is a dedicated website optimisation agency, based in Central London. We previously helped to build one of the largest and most well-respected digital analytics agencies in the UK. Our founders have over 35 years combined experience in the field and are passionate about helping businesses win with data. We're a small but fast-growing boutique agency. Our SEO service line kicked off in October 2023, with our focus being on the core SEO pillars of content, technical, and local SEO. Our goal is to use data to make meaningful optimisations for our clients, and to collaborate with wider marketings channels such as Website Testing, Analytics, and PPC. Following ten months of successful growth, we are continuing to grow our team and expand our offering. You will be working under our SEO Manager, and our SEO Director, who have a combined 10+ years' experience in agency-side SEO. This is an exciting opportunity for an individual who is ready to take the next step in their career, and wishes to work with clients where SEO optimisations truly make a difference. The Role We're seeking an individual experienced in SEO to join our team as a Senior Associate to support with the development and execution of SEO strategy for our existing and upcoming clients. As a Senior Associate, you will be responsible for supporting delivery of SEO optimisations, as well as contributing to the overall strategy and taking the lead on clients. As we offer full-service SEO, we are looking for individuals who are excited by the prospect of working across content, technical, and local optimisations. You may not have had experience across all three, but some understanding of how they communicate with each other and a desire to get stuck in is all we ask for. We are more than happy for you to spend time brushing up your skills in other areas, and will provide training/resource to do so. You will be expected to be in our office in Shoreditch 2-3 days per week. What will you be doing? As a relatively newly formed agency, you will have a unique opportunity to shape the direction and growth. As we continue to grow, you will help us build a best-in-class SEO practice. Your contributions will be instrumental in shaping the future of our agency and the services we offer. Core responsibilities will include: - Building strong relationships with clients, acting as the supporting/main point of contact for project/retainer-based work - Conducting SEO audits as part of initial delivery for new clients, as well as semi-regular audits as required, spanning across content, technical (incl. site speed), and local SEO to form the basis of an ongoing roadmap - Executing and delivering content briefs on a regularly scheduled basis - Executing and delivering technical optimisations on a regularly scheduled basis - Conducting monthly reporting on an ongoing basis in Looker Studio for existing clients, as well as impact reporting to communicate the value of optimisations made for clients, using tools such as GSC, GA4, Semrush, and so on - Collaborating with our internal CRO and Analytics teams to drive our vision for website optimisation further; seeking opportunities for combined case studies, ways of working, innovation, and so on - Collaborating with our media agency partners to drive a combined SEO/PPC strategy for applicable clients - Supporting with the mentoring of junior team members as the team expands - Collaborating with the SEO Manager and Director to define the overall SEO strategy of the department, shaping best practices and working with platform providers to get the most out of our data What are we looking for? - At least 1 year of agency-side experience in SEO - Familiar with best practices across Content, Technical & Local SEO, with an understanding of how the three disciplines interact with each other - An understanding of how to prioritise SEO recommendations in an effective strategy to drive results for clients - Comfortable with data manipulation within Google Search Console & GA4 - Comfortable with using tools such as SEMRush, Screaming Frog, Looker Studio - Strong communication & account management skills - Strong organisational skills and an ability to manage multiple projects simultaneously - Strong problem-solving skills and a desire to be innovative Nice to haves - Some experience in SEO across any of (but not limited to) eCommerce, B2B, Healthcare, Restricted Industries - Some experience with working with web development or copywriting partners - Some experience with collaborating with other marketing channels such as PPC/CRO Perks of the job -25 days holiday per year with the opportunity to roll days into the next year, with office closure over Christmas - A hybrid working approach; 2-3 days in our C.London office, and we will help get you set up with a home office set-up that suits you - Access to an on-demand, self-serve mental health and wellbeing platform - Training & upskilling: days off for conference attendance, going on relevant training courses, support in gaining industry certifications. - Plenty of opportunities for development and growth. We have always found the more rewarding approach to scaling the team is through developing the people we have, whether they're first-jobbers or more experienced heads. We want to support you in your career goals because if you're happy and successful, we'll be happy and successful - What else do you want? You'll be directly shaping the benefits we offer as we start to scale - whether that's birthday days off, how we contribute to a better society or loads of toast. Toast has been key where we've previously worked.
Job Title: Payroll Officer Salary of up to £33,000 per annum doe Location: St Mellons Môrwell Talent Solutions is delighted to be partnering with a long-standing client who is seeking an experienced Payroller to join its team. Reporting into the Financial Controller, the main purpose of the role will be to process and administer the monthly staff internal payroll (circa 150 staff), as well as the Director payrolls and a number of small client payrolls. The successful candidate will be responsible for developing all processes necessary to manage the optimum functioning of the Payroll processing, as well as assisting with the maintenance and upkeep of HR records to ensure the smooth running of the staff payroll and associated benefits. Main Duties and Responsibilities - Accurately process monthly staff & Director payrolls completing all required procedures, including but not limited to: compliance with all required deadlines (e.g. transition and payments) accurate data entry for transactions (e.g. setting up new pensioners, new members of staff, terminations, deductions) compliance with HMRC and legal requirements identifying and recording appropriate payroll changes and ensuring appropriate authorisation and audit trail is obtained; calculating tax and national insurance deductions when and if appropriate; issuing any relevant forms (P46, P45s for example); ensure timely review and signoff ; maintaining payroll records according to current HMRC and the Regulators requirements and complying with data protection regulations; issuing payslips; completing payroll year end Ensure the smooth running of the payroll systems by liaising with service providers regarding resolving system problems or making system changes etc. and reporting any proposed changes or payroll computer system concerns as soon as possible to management. With support from the Financial Controller develop and maintain payroll policies and procedures to ensure they are relevant, appropriate and remain in line with legal and regulatory requirements. Working with senior colleagues, effectively and efficiently administer the take on of new pensioner payrolls following the take on process. Working with senior colleagues, effectively and efficiently administer the exit of an existing pensioner payroll following the exit process. Ensure payroll reports are accurately prepared and processed and the statutory filing requirements (e.g. P14/P60, P45, and P46) are adhered to and disbursed within the required timescales. Undertake monthly & year end reconciliations (Payroll, PAYE, NIC and Auditor s schedule) balancing figures and arranging necessary payments. Provide information and communicate effectively by liaising with other departments, government bodies and auditors to assist with queries and resolve issues. Be a point of contact for staff payroll and pensioners payroll queries, providing prompt feedback giving accurate and appropriate information in a way that is clear and easily understood. Ensure complete audit trail, obtaining and filing backups for HMRC inspections and client bank transactions in readiness for presentation to external auditors. Keep up to date with legal and tax changes etc. relating to payroll by carrying out research, obtaining updates and gathering information through appropriate channels. Perform bank checks; monthly bank reconciliations; contributions communications; cashbook updates and BACS payments for key clients. Plan and execute the tax year-end completing and submit ready for checking and signing prior to issue. Document workflow keeping the Financial Controller updated with current situation and any impending issues. Improve the company s service by identifying, introducing and improving their internal processes to improve accuracy and ensure consistency. Ensure complete audit trail, obtaining and filing backups for client bank transactions in readiness for presentation to external auditors. Record and retain data in accordance with the business procedures and specifically in line with the Compliance Procedures Manual and data protection legislation requirements. Undertake all required training to develop relevant personal knowledge, capability and skills, pursuing qualifications relevant to the role as and when required. Demonstrate up to date knowledge is maintained through ongoing professional development and document in line with internal procedures. Additional Responsibilities to include - Assist with ad hoc finance duties e.g. processing fees, processing bank payments, billing support. Assist with HR support, administer and process the company s benefits as required including but not limited to: Pension Life cover and income protection Bonus Health cover Childcare vouchers Cycle to work Study support (e.g. exam awards) Buying and selling leave Assist with ad hoc HR duties e.g. CPC exam, flexi time and leave administration etc. Experience & Knowledge required for the role - General Education Equivalent to 5 GCSE s or equivalent and payroll experience with primary responsibility for at least one payroll. CIPP Payroll Technician Certificate qualification (or willing to undertake the necessary exams to achieve the Advanced level qualification) Experience of working with Excel. Experience of working on a payroll system e.g. Sage, Xero, CIPHR etc. Special Skills, Aptitude, Disposition & Abilities - Attention to detail and high-level accuracy Proactive approach to tasks Team player works well with people of all levels and abilities Good organisation skills, ability to work to tight deadlines/ last minute requests Reliable Discrete Self-motivated Flexible Open, honest and trustworthy Professional attitude This role is a great opportunity for an experienced Payroller, with knowledge of end-to-end payrolling to join a professional and highly regarded organisation. My client operates a WFH policy, with 1 to 2 days working in the office per week. There is also flexibility around start and finish times for the right person. A 37.5 hour working week Monday to Friday is standard. Benefits include Holiday entitlement of 24 days plus Bank holidays Holiday purchase plan in place up to 30 days holiday Hybrid and flexible working arrangements Income protection Death in Service Critical illness cover Pension matched 4% with maximum of 5% matched If this sounds like it could be the right next role for you, please contact Môrwell Talent Solutions for further details.
Apr 16, 2025
Full time
Job Title: Payroll Officer Salary of up to £33,000 per annum doe Location: St Mellons Môrwell Talent Solutions is delighted to be partnering with a long-standing client who is seeking an experienced Payroller to join its team. Reporting into the Financial Controller, the main purpose of the role will be to process and administer the monthly staff internal payroll (circa 150 staff), as well as the Director payrolls and a number of small client payrolls. The successful candidate will be responsible for developing all processes necessary to manage the optimum functioning of the Payroll processing, as well as assisting with the maintenance and upkeep of HR records to ensure the smooth running of the staff payroll and associated benefits. Main Duties and Responsibilities - Accurately process monthly staff & Director payrolls completing all required procedures, including but not limited to: compliance with all required deadlines (e.g. transition and payments) accurate data entry for transactions (e.g. setting up new pensioners, new members of staff, terminations, deductions) compliance with HMRC and legal requirements identifying and recording appropriate payroll changes and ensuring appropriate authorisation and audit trail is obtained; calculating tax and national insurance deductions when and if appropriate; issuing any relevant forms (P46, P45s for example); ensure timely review and signoff ; maintaining payroll records according to current HMRC and the Regulators requirements and complying with data protection regulations; issuing payslips; completing payroll year end Ensure the smooth running of the payroll systems by liaising with service providers regarding resolving system problems or making system changes etc. and reporting any proposed changes or payroll computer system concerns as soon as possible to management. With support from the Financial Controller develop and maintain payroll policies and procedures to ensure they are relevant, appropriate and remain in line with legal and regulatory requirements. Working with senior colleagues, effectively and efficiently administer the take on of new pensioner payrolls following the take on process. Working with senior colleagues, effectively and efficiently administer the exit of an existing pensioner payroll following the exit process. Ensure payroll reports are accurately prepared and processed and the statutory filing requirements (e.g. P14/P60, P45, and P46) are adhered to and disbursed within the required timescales. Undertake monthly & year end reconciliations (Payroll, PAYE, NIC and Auditor s schedule) balancing figures and arranging necessary payments. Provide information and communicate effectively by liaising with other departments, government bodies and auditors to assist with queries and resolve issues. Be a point of contact for staff payroll and pensioners payroll queries, providing prompt feedback giving accurate and appropriate information in a way that is clear and easily understood. Ensure complete audit trail, obtaining and filing backups for HMRC inspections and client bank transactions in readiness for presentation to external auditors. Keep up to date with legal and tax changes etc. relating to payroll by carrying out research, obtaining updates and gathering information through appropriate channels. Perform bank checks; monthly bank reconciliations; contributions communications; cashbook updates and BACS payments for key clients. Plan and execute the tax year-end completing and submit ready for checking and signing prior to issue. Document workflow keeping the Financial Controller updated with current situation and any impending issues. Improve the company s service by identifying, introducing and improving their internal processes to improve accuracy and ensure consistency. Ensure complete audit trail, obtaining and filing backups for client bank transactions in readiness for presentation to external auditors. Record and retain data in accordance with the business procedures and specifically in line with the Compliance Procedures Manual and data protection legislation requirements. Undertake all required training to develop relevant personal knowledge, capability and skills, pursuing qualifications relevant to the role as and when required. Demonstrate up to date knowledge is maintained through ongoing professional development and document in line with internal procedures. Additional Responsibilities to include - Assist with ad hoc finance duties e.g. processing fees, processing bank payments, billing support. Assist with HR support, administer and process the company s benefits as required including but not limited to: Pension Life cover and income protection Bonus Health cover Childcare vouchers Cycle to work Study support (e.g. exam awards) Buying and selling leave Assist with ad hoc HR duties e.g. CPC exam, flexi time and leave administration etc. Experience & Knowledge required for the role - General Education Equivalent to 5 GCSE s or equivalent and payroll experience with primary responsibility for at least one payroll. CIPP Payroll Technician Certificate qualification (or willing to undertake the necessary exams to achieve the Advanced level qualification) Experience of working with Excel. Experience of working on a payroll system e.g. Sage, Xero, CIPHR etc. Special Skills, Aptitude, Disposition & Abilities - Attention to detail and high-level accuracy Proactive approach to tasks Team player works well with people of all levels and abilities Good organisation skills, ability to work to tight deadlines/ last minute requests Reliable Discrete Self-motivated Flexible Open, honest and trustworthy Professional attitude This role is a great opportunity for an experienced Payroller, with knowledge of end-to-end payrolling to join a professional and highly regarded organisation. My client operates a WFH policy, with 1 to 2 days working in the office per week. There is also flexibility around start and finish times for the right person. A 37.5 hour working week Monday to Friday is standard. Benefits include Holiday entitlement of 24 days plus Bank holidays Holiday purchase plan in place up to 30 days holiday Hybrid and flexible working arrangements Income protection Death in Service Critical illness cover Pension matched 4% with maximum of 5% matched If this sounds like it could be the right next role for you, please contact Môrwell Talent Solutions for further details.
We are pleased to be working with a market leader in the holiday sector, due to continued growth they are looking to add to their sales team with a Business Development Associate. THE ROLE: Reporting to the Directors and focusing on business development in new target markets, your responsibilities will be varied and include: The role contains an element of telesales - making outbound calls to initiate contact with potential customers and introduce the company. Needs analysis - Identify customer requirements thoroughly and current pain points to tailor our solutions accordingly. Sales Presentation - explain value propositions - product features, pricing and benefits to potential customers. Set appointments with potential customers. Building relationships - establish rapport with potential customers and maintain ongoing communications. Lead generation - proactively identify and qualify potential customers using a variety of methods. Sales Pipeline management - Recording/tracking sales activities and leads. Ability to close deals - negotiate on pricing, addressing objections, removing barriers. Following up of all enquiries in a timely manner. Maintain the customer database. General administration duties. THE CANDIDATE: Previous experience in telesales or a Sales/Business Development role is essential. Excellent written and verbal communication skills. You'll be communicating with a range of business and attention to detail is key. Strong phone presence and ability to engage with prospects over the phone. Be able to handle objections and overcome challenges. Be results driven and resilient with strong time management and organisational skills. You will be a team player, with a customer centric ethos. Have advanced IT literacy, particularly Microsoft Excel and Word Office hours are Monday-Thursday 07:45am - 4:15pm, Fridays 07:45am - 3:15pm Full time Office based BENEFITS: Salary: 26,364 Pension scheme Onsite parking 24 days annual leave plus Bank Holidays plus birthday Friendly working environment Progression and personal development available THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Apr 16, 2025
Full time
We are pleased to be working with a market leader in the holiday sector, due to continued growth they are looking to add to their sales team with a Business Development Associate. THE ROLE: Reporting to the Directors and focusing on business development in new target markets, your responsibilities will be varied and include: The role contains an element of telesales - making outbound calls to initiate contact with potential customers and introduce the company. Needs analysis - Identify customer requirements thoroughly and current pain points to tailor our solutions accordingly. Sales Presentation - explain value propositions - product features, pricing and benefits to potential customers. Set appointments with potential customers. Building relationships - establish rapport with potential customers and maintain ongoing communications. Lead generation - proactively identify and qualify potential customers using a variety of methods. Sales Pipeline management - Recording/tracking sales activities and leads. Ability to close deals - negotiate on pricing, addressing objections, removing barriers. Following up of all enquiries in a timely manner. Maintain the customer database. General administration duties. THE CANDIDATE: Previous experience in telesales or a Sales/Business Development role is essential. Excellent written and verbal communication skills. You'll be communicating with a range of business and attention to detail is key. Strong phone presence and ability to engage with prospects over the phone. Be able to handle objections and overcome challenges. Be results driven and resilient with strong time management and organisational skills. You will be a team player, with a customer centric ethos. Have advanced IT literacy, particularly Microsoft Excel and Word Office hours are Monday-Thursday 07:45am - 4:15pm, Fridays 07:45am - 3:15pm Full time Office based BENEFITS: Salary: 26,364 Pension scheme Onsite parking 24 days annual leave plus Bank Holidays plus birthday Friendly working environment Progression and personal development available THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Job Title: Interim Director of Membership and Marketing (FTC 1 year) Location: London / Hybrid Salary : £80,000 - £100,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full-Time, Fixed Term Contract Role Overview: We are seeking an Interim Director of Membership & Marketing to help us accelerate the growth of our thriving membership community, unlock value for our members, drive engagement, brand growth, and business transformation. The ideal candidate will be a forward-thinking leader with customer engagement and marketing experience in membership organisations or subscription businesses that has rolled out successful transformation projects across businesses previously. If you are a visionary leader passionate about driving business transformation and scaling impact, we invite you to apply for this exciting opportunity at techUK. Role Purpose: As the representative organisation for the vibrant UK tech sector, techUK has grown its membership by nearly 35% in the last five years to over 1,100 members across industries and the country. Reporting to the CEO, this role will oversee techUK's membership and marketing strategy while also working closely with the COO and Associate Director for Digital Transformation to drive three transformation projects across the business for scalable, rapid growth. The Interim Director of Membership & Marketing will be instrumental in leading techUK's transformation towards a more personalised, data-driven, and proactive engagement model. In 2025, our focus is on delivering tailored, more valuable, experiences for every member and stakeholder. By focusing the team towards leveraging advanced analytics, refining digital platform - including a new website launch - and integrating high-impact partnerships and services seamlessly, the successful candidate will drive transformation across the business. This is an opportunity to help shape the future of techUK by playing a pivotal role in accelerating techUK's mission and positioning it for long-term success. Key Responsibilities: Spearhead business transformation initiatives to scale operations efficiently, leveraging digital tools and data-driven insights Oversee techUK's membership growth strategy to expand engagement, retention, and value delivery Ensure processes and systems (such as business reporting via the CRM) support the delivery of membership and marketing excellence Lead the marketing function, ensuring we are crafting compelling campaigns and content strategies that elevate techUK's brand, attract and retain our members Oversee multi-channel communications, ensuring alignment with strategic goals and audience needs Support the marketing activities for TechSkills to help drive growth of the organisation and brand awareness Work with the team to identify and cultivate partnerships and collaborations to enhance techUK's influence and service offering Lead and develop a high-performing well-established team instilling a culture of innovation and excellence. The internal team includes: Business Development, Membership Retention, Marketing, Events and Sponsorship, Communications Deliver monthly reporting on membership and marketing performance to the programme teams and senior leadership teams. Present board papers for the Membership, Finance and Performance and Main Board Skills, Knowledge and Expertise: Core Competencies: Transformation Project Leadership - able to motivate teams, communicate the vision, and foster a culture of adaptability and learning, to drive organisational change Critical Thinking - Ability to review the data, develop and implement high-level strategies to drive membership and growth Leadership & Team Development - Experience in leading and inspiring teams to achieve ambitious goals Business Acumen - an understanding of commercials, market environments, value propositions, and scaling strategies Data-Driven Decision-Making - Proficiency in utilising analytics to optimise marketing and engagement efforts, and reporting back success to the wider organisation Stakeholder Management - Skilled in building strong relationships with board members, key members, partners, and internal teams Innovation & Agility - Adaptability in navigating change and identifying growth opportunities Essential Knowledge and Experience: Experience driving business transformation and scalable growth strategies at a senior level Proven track record in subscription growth, engagement, and retention within a tech business, subscription business, business trade body, business association or similar organisation Expertise in digital marketing, brand strategy, and multi-channel campaigns Strong commercial awareness and ability to develop value-driven propositions Desired Knowledge and Experience: Experience in leading the successful implementation of new AI solutions, CRM, marketing automation, and digital transformation tools across a business Understanding of the UK technology sector Additional Information: This is a 1 year fixed term contract on a full time basis, based out of techUK's London offices, however, we are open to considering flexible working arrangements. Candidates with experience of: Head of Marketing, Marketing Director, Membership Director, Membership Manager, B2B Marketing, Transformation Manager, Change Manager may also be considered for this role.
Apr 16, 2025
Contractor
Job Title: Interim Director of Membership and Marketing (FTC 1 year) Location: London / Hybrid Salary : £80,000 - £100,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full-Time, Fixed Term Contract Role Overview: We are seeking an Interim Director of Membership & Marketing to help us accelerate the growth of our thriving membership community, unlock value for our members, drive engagement, brand growth, and business transformation. The ideal candidate will be a forward-thinking leader with customer engagement and marketing experience in membership organisations or subscription businesses that has rolled out successful transformation projects across businesses previously. If you are a visionary leader passionate about driving business transformation and scaling impact, we invite you to apply for this exciting opportunity at techUK. Role Purpose: As the representative organisation for the vibrant UK tech sector, techUK has grown its membership by nearly 35% in the last five years to over 1,100 members across industries and the country. Reporting to the CEO, this role will oversee techUK's membership and marketing strategy while also working closely with the COO and Associate Director for Digital Transformation to drive three transformation projects across the business for scalable, rapid growth. The Interim Director of Membership & Marketing will be instrumental in leading techUK's transformation towards a more personalised, data-driven, and proactive engagement model. In 2025, our focus is on delivering tailored, more valuable, experiences for every member and stakeholder. By focusing the team towards leveraging advanced analytics, refining digital platform - including a new website launch - and integrating high-impact partnerships and services seamlessly, the successful candidate will drive transformation across the business. This is an opportunity to help shape the future of techUK by playing a pivotal role in accelerating techUK's mission and positioning it for long-term success. Key Responsibilities: Spearhead business transformation initiatives to scale operations efficiently, leveraging digital tools and data-driven insights Oversee techUK's membership growth strategy to expand engagement, retention, and value delivery Ensure processes and systems (such as business reporting via the CRM) support the delivery of membership and marketing excellence Lead the marketing function, ensuring we are crafting compelling campaigns and content strategies that elevate techUK's brand, attract and retain our members Oversee multi-channel communications, ensuring alignment with strategic goals and audience needs Support the marketing activities for TechSkills to help drive growth of the organisation and brand awareness Work with the team to identify and cultivate partnerships and collaborations to enhance techUK's influence and service offering Lead and develop a high-performing well-established team instilling a culture of innovation and excellence. The internal team includes: Business Development, Membership Retention, Marketing, Events and Sponsorship, Communications Deliver monthly reporting on membership and marketing performance to the programme teams and senior leadership teams. Present board papers for the Membership, Finance and Performance and Main Board Skills, Knowledge and Expertise: Core Competencies: Transformation Project Leadership - able to motivate teams, communicate the vision, and foster a culture of adaptability and learning, to drive organisational change Critical Thinking - Ability to review the data, develop and implement high-level strategies to drive membership and growth Leadership & Team Development - Experience in leading and inspiring teams to achieve ambitious goals Business Acumen - an understanding of commercials, market environments, value propositions, and scaling strategies Data-Driven Decision-Making - Proficiency in utilising analytics to optimise marketing and engagement efforts, and reporting back success to the wider organisation Stakeholder Management - Skilled in building strong relationships with board members, key members, partners, and internal teams Innovation & Agility - Adaptability in navigating change and identifying growth opportunities Essential Knowledge and Experience: Experience driving business transformation and scalable growth strategies at a senior level Proven track record in subscription growth, engagement, and retention within a tech business, subscription business, business trade body, business association or similar organisation Expertise in digital marketing, brand strategy, and multi-channel campaigns Strong commercial awareness and ability to develop value-driven propositions Desired Knowledge and Experience: Experience in leading the successful implementation of new AI solutions, CRM, marketing automation, and digital transformation tools across a business Understanding of the UK technology sector Additional Information: This is a 1 year fixed term contract on a full time basis, based out of techUK's London offices, however, we are open to considering flexible working arrangements. Candidates with experience of: Head of Marketing, Marketing Director, Membership Director, Membership Manager, B2B Marketing, Transformation Manager, Change Manager may also be considered for this role.
Infrastructure Manager - Infrastructure Team Leader (O365, Azure) The role is hybrid; 2 days a week onsite. My client is looking to recruit an Infrastructure manager for their offices in London. You will manage a team of 6 engineers, the role is a hands-on manager role, so we are looking for candidates who are technically strong and who have some leadership/management experience. Core competencies: Must have some experience in team management. Must have proven knowledge of Microsoft Identity Management systems (Active Directory, ADFS, Entra ID) and Microsoft Azure Cloud. Must have at least 3 years of experience in managing Microsoft email, storage and collaboration platforms (SharePoint, Teams, etc) in a business environment. Must be proficient in the use of PowerShell for System Administration. Duties include, but are not limited to: Implement, manage and enhance a range of complex services and projects in areas such as cloud, authentication, identity and privileged access management, roles and access controls, single sign-on, collaboration, mail, and Office365 related technologies. Aligned with IT Services strategies and standards. "Hands on" technical leadership. Management and development of infrastructure team members. Provide support, guidance and create development plans to ensure team members are successful in delivering high quality, customer focused services. Collaborate, guide and consult with Stakeholders and Leadership teams on projects and initiatives. Establish and develop monitoring of systems and services - produce and analyse reports, identify and recommend solutions to solve problems, and drive informed decision making and continuous improvement. Ensure Service Level and Performance objectives are consistently met. Reduce levels of technical debt and associated risk by driving migration of services away from legacy platforms onto modern, more sustainable replacements. Automate routine/repeatable technical tasks and processes. Introduce self-service or first line capabilities where practical. Follow and develop agreed IT Services information security and governance policies. The role offers a generous pension scheme and holiday allowance as well as the option to work from home.
Apr 15, 2025
Full time
Infrastructure Manager - Infrastructure Team Leader (O365, Azure) The role is hybrid; 2 days a week onsite. My client is looking to recruit an Infrastructure manager for their offices in London. You will manage a team of 6 engineers, the role is a hands-on manager role, so we are looking for candidates who are technically strong and who have some leadership/management experience. Core competencies: Must have some experience in team management. Must have proven knowledge of Microsoft Identity Management systems (Active Directory, ADFS, Entra ID) and Microsoft Azure Cloud. Must have at least 3 years of experience in managing Microsoft email, storage and collaboration platforms (SharePoint, Teams, etc) in a business environment. Must be proficient in the use of PowerShell for System Administration. Duties include, but are not limited to: Implement, manage and enhance a range of complex services and projects in areas such as cloud, authentication, identity and privileged access management, roles and access controls, single sign-on, collaboration, mail, and Office365 related technologies. Aligned with IT Services strategies and standards. "Hands on" technical leadership. Management and development of infrastructure team members. Provide support, guidance and create development plans to ensure team members are successful in delivering high quality, customer focused services. Collaborate, guide and consult with Stakeholders and Leadership teams on projects and initiatives. Establish and develop monitoring of systems and services - produce and analyse reports, identify and recommend solutions to solve problems, and drive informed decision making and continuous improvement. Ensure Service Level and Performance objectives are consistently met. Reduce levels of technical debt and associated risk by driving migration of services away from legacy platforms onto modern, more sustainable replacements. Automate routine/repeatable technical tasks and processes. Introduce self-service or first line capabilities where practical. Follow and develop agreed IT Services information security and governance policies. The role offers a generous pension scheme and holiday allowance as well as the option to work from home.
Key Essential Skills: 2-5 years of experience in Wintel environments. Incident management and troubleshooting in a 24/7 NOC environment. Strong knowledge of Windows Server (2012, 2016, 2019). Proficiency in Active Directory, Group Policies, and DNS/DHCP. Hands-on experience with endpoint solutions (eg, SCCM, Intune, or similar), endpoint deployment, and patch management. Hands-on experience with VMware or Hyper-V virtualization technologies. Solid understanding of networking fundamentals (TCP/IP, LAN/WAN). Familiarity with ITIL processes and ticketing systems (eg, ServiceNow). Experience in monitoring tools (eg, SolarWinds, SCOM). Prior experience in the banking/financial services industry. Desirable Skills: Scripting skills (PowerShell, Batch Scripting). Familiarity with backup solutions (eg, Veeam, NetBackup). Exposure to cloud technologies such as Azure or AWS. Knowledge of security practices and tools. Certifications such as Microsoft Certified: Azure Administrator Associate, VMware VCP, MCSE or ITIL Foundation Overview: We are looking for four proactive and skilled Wintel Engineers to join our Network Operations Center (NOC) team. You will play a critical role in maintaining, troubleshooting, and optimizing our Wintel infrastructure in a dynamic and fast-paced banking environment. The ideal candidates will bring hands-on experience in Wintel technologies, a strong sense of ownership, and the ability to work collaboratively in a 24/7 operational setup. This is a fantastic opportunity to grow within a challenging and rewarding environment. Role & Responsibilities: Monitor and maintain the health and performance of Windows Servers and related infrastructure. Manage and resolve incidents, ensuring SLA adherence and prompt resolution of issues. Perform root cause analysis for recurring incidents and implement preventive measures. Support Active Directory management, including user accounts, security groups, and GPOs. Collaborate with other teams to ensure seamless integration and operation of systems. Participate in patch management and regular system updates. Provide input on process improvements to enhance operational efficiency. Maintain accurate documentation of systems, procedures, and troubleshooting steps. Participate in on-call rotation to provide 24/7 support as required. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
Apr 15, 2025
Full time
Key Essential Skills: 2-5 years of experience in Wintel environments. Incident management and troubleshooting in a 24/7 NOC environment. Strong knowledge of Windows Server (2012, 2016, 2019). Proficiency in Active Directory, Group Policies, and DNS/DHCP. Hands-on experience with endpoint solutions (eg, SCCM, Intune, or similar), endpoint deployment, and patch management. Hands-on experience with VMware or Hyper-V virtualization technologies. Solid understanding of networking fundamentals (TCP/IP, LAN/WAN). Familiarity with ITIL processes and ticketing systems (eg, ServiceNow). Experience in monitoring tools (eg, SolarWinds, SCOM). Prior experience in the banking/financial services industry. Desirable Skills: Scripting skills (PowerShell, Batch Scripting). Familiarity with backup solutions (eg, Veeam, NetBackup). Exposure to cloud technologies such as Azure or AWS. Knowledge of security practices and tools. Certifications such as Microsoft Certified: Azure Administrator Associate, VMware VCP, MCSE or ITIL Foundation Overview: We are looking for four proactive and skilled Wintel Engineers to join our Network Operations Center (NOC) team. You will play a critical role in maintaining, troubleshooting, and optimizing our Wintel infrastructure in a dynamic and fast-paced banking environment. The ideal candidates will bring hands-on experience in Wintel technologies, a strong sense of ownership, and the ability to work collaboratively in a 24/7 operational setup. This is a fantastic opportunity to grow within a challenging and rewarding environment. Role & Responsibilities: Monitor and maintain the health and performance of Windows Servers and related infrastructure. Manage and resolve incidents, ensuring SLA adherence and prompt resolution of issues. Perform root cause analysis for recurring incidents and implement preventive measures. Support Active Directory management, including user accounts, security groups, and GPOs. Collaborate with other teams to ensure seamless integration and operation of systems. Participate in patch management and regular system updates. Provide input on process improvements to enhance operational efficiency. Maintain accurate documentation of systems, procedures, and troubleshooting steps. Participate in on-call rotation to provide 24/7 support as required. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
Key Essential Skills: 5+ year experience in a technical support or NOC or a similar position. Experience working in a technical role within a Managed Services environment. Experience of managing shifts to ensure full cover, ideally with 24/7 experience. Extensive experience in NOC operations, including monitoring and incident management. Strong knowledge of networking fundamentals (eg, LAN, WAN, VPN, TCP/IP). Expertise in Wintel systems (Windows Server, Active Directory, etc.). Proven capability in endpoint management and troubleshooting. Exceptional problem-solving skills and a proactive approach to issue resolution. Strong leadership and team management experience. Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Desirable Skills: Knowledge of ITIL frameworks and best practices. Approachable and pro-active with excellent interpersonal skills, experience building inter team relationships. Excellent communication skills - both written and verbal. An ability and interest in understanding new technologies and integrating them into existing workflow and processes. An ability to explain technical content to non-technical audiences. A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team. Overview: We are looking for a Senior NOC Team Leader to oversee and streamline network operations for a leading banking organization. You'll play a crucial role in ensuring system uptime, incident response, and operational efficiency while leveraging your expertise in networking, and Wintel systems. This position offers an exciting opportunity to work at the forefront of technology in the financial sector, providing mission-critical support. Role & Responsibilities: Lead the NOC team, ensuring high availability and performance of banking systems and services. Monitor infrastructure, applications, and endpoints for performance, reliability, and security using advanced tools. Manage incident escalation and resolution processes to minimize downtime and ensure SLA adherence. Collaborate with cross-functional teams to drive root cause analysis and preventive measures. Develop and implement operational procedures, documentation, and training for NOC staff. Oversee updates, patches, and maintenance for network, server, and endpoint devices. Provide strategic input into infrastructure improvements and capacity planning. Act as the primary point of contact for critical incidents and escalations during on-call rotations. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success. To see our list of core capabilities please click here.
Apr 15, 2025
Full time
Key Essential Skills: 5+ year experience in a technical support or NOC or a similar position. Experience working in a technical role within a Managed Services environment. Experience of managing shifts to ensure full cover, ideally with 24/7 experience. Extensive experience in NOC operations, including monitoring and incident management. Strong knowledge of networking fundamentals (eg, LAN, WAN, VPN, TCP/IP). Expertise in Wintel systems (Windows Server, Active Directory, etc.). Proven capability in endpoint management and troubleshooting. Exceptional problem-solving skills and a proactive approach to issue resolution. Strong leadership and team management experience. Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Desirable Skills: Knowledge of ITIL frameworks and best practices. Approachable and pro-active with excellent interpersonal skills, experience building inter team relationships. Excellent communication skills - both written and verbal. An ability and interest in understanding new technologies and integrating them into existing workflow and processes. An ability to explain technical content to non-technical audiences. A genuine interest in continuous improvement with excellent analytical skills to spot and progress improvement opportunities within the team. Overview: We are looking for a Senior NOC Team Leader to oversee and streamline network operations for a leading banking organization. You'll play a crucial role in ensuring system uptime, incident response, and operational efficiency while leveraging your expertise in networking, and Wintel systems. This position offers an exciting opportunity to work at the forefront of technology in the financial sector, providing mission-critical support. Role & Responsibilities: Lead the NOC team, ensuring high availability and performance of banking systems and services. Monitor infrastructure, applications, and endpoints for performance, reliability, and security using advanced tools. Manage incident escalation and resolution processes to minimize downtime and ensure SLA adherence. Collaborate with cross-functional teams to drive root cause analysis and preventive measures. Develop and implement operational procedures, documentation, and training for NOC staff. Oversee updates, patches, and maintenance for network, server, and endpoint devices. Provide strategic input into infrastructure improvements and capacity planning. Act as the primary point of contact for critical incidents and escalations during on-call rotations. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success. To see our list of core capabilities please click here.
2nd Line Service Desk Engineer Ashford, Kent Up to 32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and office-based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast-paced, customer-focused setting. You will encounter a variety of technologies, including: Microsoft 365 SharePoint Intune Active Directory Networking This role will allow you to continuously expand your skill set. What We Are Looking For: Excellent technical and communication skills Strong customer service skills with a can-do attitude Ability to work calmly and patiently under pressure Previous experience in a service desk role (service provider or corporate environment) Proven abilities in IT support and installation Working knowledge of: Microsoft Desktop & Office Systems Microsoft 365 and SharePoint troubleshooting Intune and endpoint management Active Directory Security and Administration TCP/IP, DNS, DHCP Hardware support and more! They value your professional growth and provide extensive training opportunities. Their engineers are currently benefiting from courses and exams covering topics like: MS 365 Admin Windows Server Hybrid Administrator Associate (including exams like AZ-800 and AZ-801) Azure Fundamentals And much more! If you're ready to take on new challenges, broaden your expertise, and work with a supportive team that values education and training, then we want to hear from you! Note: The list of training opportunities is subject to change as they continually adapt to industry trends. Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
Apr 12, 2025
Full time
2nd Line Service Desk Engineer Ashford, Kent Up to 32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and office-based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast-paced, customer-focused setting. You will encounter a variety of technologies, including: Microsoft 365 SharePoint Intune Active Directory Networking This role will allow you to continuously expand your skill set. What We Are Looking For: Excellent technical and communication skills Strong customer service skills with a can-do attitude Ability to work calmly and patiently under pressure Previous experience in a service desk role (service provider or corporate environment) Proven abilities in IT support and installation Working knowledge of: Microsoft Desktop & Office Systems Microsoft 365 and SharePoint troubleshooting Intune and endpoint management Active Directory Security and Administration TCP/IP, DNS, DHCP Hardware support and more! They value your professional growth and provide extensive training opportunities. Their engineers are currently benefiting from courses and exams covering topics like: MS 365 Admin Windows Server Hybrid Administrator Associate (including exams like AZ-800 and AZ-801) Azure Fundamentals And much more! If you're ready to take on new challenges, broaden your expertise, and work with a supportive team that values education and training, then we want to hear from you! Note: The list of training opportunities is subject to change as they continually adapt to industry trends. Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
IT Project Engineer - Derbyshire Andy File Associates Limited are working as a recruitment agency on behalf of our client with regards this permanent vacancy. Job Role: Project Engineer Reports to: IT Operations Manager Overview: This position will provide technical delivery and governance to a wide scope of projects for our client s customers within a project lifecycle to ensure effective and efficient delivery of strategic goals through bespoke solutions based upon their clients' requirements. The role will be accountable for planning and overseeing projects to ensure they are completed on time and within budget. Prior experience in managing IT projects is essential, as well as an excellent technical background with strong networking and Azure experience. They will also identify smarter ways of working through post project analysis and new technologies. The role will require excellent organisation, communication, and relationship building skills. The Project Engineer will work closely with the IT Operations Manager and Strategic Account Managers to keep them appraised of all live projects. They will be responsible for ensuring projects are smoothly transitioned to the Service Desk for ongoing support. Key Responsibilities: Ensure excellent customer experience through effective delivery of projects to the agreed cost, time, scope, quality, and security constraints. Provide regular, accurate and timely client reporting to meet and exceed customer s expectations. Deliver technical projects, utilising Project Support Engineers where required to further their skills. Establish regular, clear, and consistent channels of communication at all levels within the organisation and with the client. Establish clear objectives and expectations throughout the project, ensuring everyone understands their role Help drive continuous improvement of project management processes and practices. Identify smarter ways of working for both our client and their clients to improve efficiency. Proactively manage customer relationships to achieve high levels of customer satisfaction. Provide monthly project pipeline / utilisation data to support effective business decisions. Skills required: Previous experience as a project engineer essential Good knowledge of Windows Server, Virtual environments including VMWare, SQL Server, entire Microsoft stack, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus. Microsoft Azure IaaS and AVD experience is essential Excellent communication skills essential Driving license is essential Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks. Relevant experience of working in an IT setting. Exceptional team working skills. A recognised qualification in project/programme management such as Prince 2 or APM is desirable but not essential. The ability and desire to develop the role and make it your own. Committed to achieving our client s vision. Benefits: 25 hours holidays plus stats, pension, Westfield Health after 6 months.
Apr 11, 2025
Full time
IT Project Engineer - Derbyshire Andy File Associates Limited are working as a recruitment agency on behalf of our client with regards this permanent vacancy. Job Role: Project Engineer Reports to: IT Operations Manager Overview: This position will provide technical delivery and governance to a wide scope of projects for our client s customers within a project lifecycle to ensure effective and efficient delivery of strategic goals through bespoke solutions based upon their clients' requirements. The role will be accountable for planning and overseeing projects to ensure they are completed on time and within budget. Prior experience in managing IT projects is essential, as well as an excellent technical background with strong networking and Azure experience. They will also identify smarter ways of working through post project analysis and new technologies. The role will require excellent organisation, communication, and relationship building skills. The Project Engineer will work closely with the IT Operations Manager and Strategic Account Managers to keep them appraised of all live projects. They will be responsible for ensuring projects are smoothly transitioned to the Service Desk for ongoing support. Key Responsibilities: Ensure excellent customer experience through effective delivery of projects to the agreed cost, time, scope, quality, and security constraints. Provide regular, accurate and timely client reporting to meet and exceed customer s expectations. Deliver technical projects, utilising Project Support Engineers where required to further their skills. Establish regular, clear, and consistent channels of communication at all levels within the organisation and with the client. Establish clear objectives and expectations throughout the project, ensuring everyone understands their role Help drive continuous improvement of project management processes and practices. Identify smarter ways of working for both our client and their clients to improve efficiency. Proactively manage customer relationships to achieve high levels of customer satisfaction. Provide monthly project pipeline / utilisation data to support effective business decisions. Skills required: Previous experience as a project engineer essential Good knowledge of Windows Server, Virtual environments including VMWare, SQL Server, entire Microsoft stack, Networking LAN, WAN, VPN and Wireless, Active Directory, Antivirus. Microsoft Azure IaaS and AVD experience is essential Excellent communication skills essential Driving license is essential Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks. Relevant experience of working in an IT setting. Exceptional team working skills. A recognised qualification in project/programme management such as Prince 2 or APM is desirable but not essential. The ability and desire to develop the role and make it your own. Committed to achieving our client s vision. Benefits: 25 hours holidays plus stats, pension, Westfield Health after 6 months.
Commercial Manager Reading 12 months Fixed-Term Part-time - 22.5 hours per week MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do. The Role: This role forms part of the Commercial & Portfolio directorate and is key to supporting MBNL strategic vision to transform into an Infrastructure Management Company. This role will sit in the Commercial centre of excellence. Commercial own the commercial strategy supporting our corporate outcomes and provide support to the wider business including leading on all procurement, commercial, supplier and contract management activities, and coordination of overall supplier relationships. In this role, you will be responsible for the management and supplier relationship for a specified portfolio of suppliers and will provide commercial support to MBNL's business and project teams to: Ensure budgetary compliance; Negotiate pricing and identify savings opportunities; Manage existing agreements with suppliers; Negotiate new framework agreements with key suppliers; Minimise commercial risks. What you will do: Be responsible for all elements of the Commercial framework associated to the Supplier Base for which you manage. This includes increasing the maturity and evolution of the Supplier Strategy, Supplier Selection, Contracting, Onboarding, In-Life and Exit Management. Ensure all commercial activity is governed by Commercial Policy and processes. Lead tender activities using established commercial processes. Draft, negotiate and award supplier contracts with support from MBNL Legal. Report issues and opportunities in a timely manner and manage risk appropriately. Ensure contractual governance / approval mechanisms are applied. Work with relevant business areas to track performance of suppliers. Work with relevant stakeholders to engage with supplier contacts, ensuring agreed performance and pricing are maintained and new costs are agreed under contract as required. Influence key shareholder stakeholders. Attend Commercial Committee, where required, to present recommendations to both shareholders. Actively support the commercial audit process. What we are looking for: Previous experience of negotiating complex framework contracts Good understanding of contract law Significant Supplier & Contract management experience Nice to have: MCIPS, WCC or other relevant professional qualifications Experience of working in or with a Joint Venture organisation or in a similar multi-stakeholder environment Telecoms industry experience MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Business in relation to this vacancy.
Apr 09, 2025
Contractor
Commercial Manager Reading 12 months Fixed-Term Part-time - 22.5 hours per week MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do. The Role: This role forms part of the Commercial & Portfolio directorate and is key to supporting MBNL strategic vision to transform into an Infrastructure Management Company. This role will sit in the Commercial centre of excellence. Commercial own the commercial strategy supporting our corporate outcomes and provide support to the wider business including leading on all procurement, commercial, supplier and contract management activities, and coordination of overall supplier relationships. In this role, you will be responsible for the management and supplier relationship for a specified portfolio of suppliers and will provide commercial support to MBNL's business and project teams to: Ensure budgetary compliance; Negotiate pricing and identify savings opportunities; Manage existing agreements with suppliers; Negotiate new framework agreements with key suppliers; Minimise commercial risks. What you will do: Be responsible for all elements of the Commercial framework associated to the Supplier Base for which you manage. This includes increasing the maturity and evolution of the Supplier Strategy, Supplier Selection, Contracting, Onboarding, In-Life and Exit Management. Ensure all commercial activity is governed by Commercial Policy and processes. Lead tender activities using established commercial processes. Draft, negotiate and award supplier contracts with support from MBNL Legal. Report issues and opportunities in a timely manner and manage risk appropriately. Ensure contractual governance / approval mechanisms are applied. Work with relevant business areas to track performance of suppliers. Work with relevant stakeholders to engage with supplier contacts, ensuring agreed performance and pricing are maintained and new costs are agreed under contract as required. Influence key shareholder stakeholders. Attend Commercial Committee, where required, to present recommendations to both shareholders. Actively support the commercial audit process. What we are looking for: Previous experience of negotiating complex framework contracts Good understanding of contract law Significant Supplier & Contract management experience Nice to have: MCIPS, WCC or other relevant professional qualifications Experience of working in or with a Joint Venture organisation or in a similar multi-stakeholder environment Telecoms industry experience MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Business in relation to this vacancy.
Commercial Manager Reading 12 Month Fixed-Term Contract Part-time - 22.5 hours per week MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do. The Role: This role forms part of the Commercial & Portfolio directorate and is key to supporting MBNL strategic vision to transform into an Infrastructure Management Company. This role will sit in the Commercial centre of excellence. Commercial own the commercial strategy supporting our corporate outcomes and provide support to the wider business including leading on all procurement, commercial, supplier and contract management activities, and coordination of overall supplier relationships. In this role, you will be responsible for the management and supplier relationship for a specified portfolio of suppliers and will provide commercial support to MBNL's business and project teams to: Ensure budgetary compliance; Negotiate pricing and identify savings opportunities; Manage existing agreements with suppliers; Negotiate new framework agreements with key suppliers; Minimise commercial risks. What you will do: Be responsible for all elements of the Commercial framework associated to the Supplier Base for which you manage. This includes increasing the maturity and evolution of the Supplier Strategy, Supplier Selection, Contracting, Onboarding, In-Life and Exit Management. Ensure all commercial activity is governed by Commercial Policy and processes. Lead tender activities using established commercial processes. Draft, negotiate and award supplier contracts with support from MBNL Legal. Report issues and opportunities in a timely manner and manage risk appropriately. Ensure contractual governance / approval mechanisms are applied. Work with relevant business areas to track performance of suppliers. Work with relevant stakeholders to engage with supplier contacts, ensuring agreed performance and pricing are maintained and new costs are agreed under contract as required. Influence key shareholder stakeholders. Attend Commercial Committee, where required, to present recommendations to both shareholders. Actively support the commercial audit process. What we are looking for: Previous experience of negotiating complex framework contracts Good understanding of contract law Significant Supplier & Contract management experience Nice to have: MCIPS, WCC or other relevant professional qualifications Experience of working in or with a Joint Venture organisation or in a similar multi-stakeholder environment Telecoms industry experience MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Business in relation to this vacancy.
Apr 09, 2025
Contractor
Commercial Manager Reading 12 Month Fixed-Term Contract Part-time - 22.5 hours per week MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do. The Role: This role forms part of the Commercial & Portfolio directorate and is key to supporting MBNL strategic vision to transform into an Infrastructure Management Company. This role will sit in the Commercial centre of excellence. Commercial own the commercial strategy supporting our corporate outcomes and provide support to the wider business including leading on all procurement, commercial, supplier and contract management activities, and coordination of overall supplier relationships. In this role, you will be responsible for the management and supplier relationship for a specified portfolio of suppliers and will provide commercial support to MBNL's business and project teams to: Ensure budgetary compliance; Negotiate pricing and identify savings opportunities; Manage existing agreements with suppliers; Negotiate new framework agreements with key suppliers; Minimise commercial risks. What you will do: Be responsible for all elements of the Commercial framework associated to the Supplier Base for which you manage. This includes increasing the maturity and evolution of the Supplier Strategy, Supplier Selection, Contracting, Onboarding, In-Life and Exit Management. Ensure all commercial activity is governed by Commercial Policy and processes. Lead tender activities using established commercial processes. Draft, negotiate and award supplier contracts with support from MBNL Legal. Report issues and opportunities in a timely manner and manage risk appropriately. Ensure contractual governance / approval mechanisms are applied. Work with relevant business areas to track performance of suppliers. Work with relevant stakeholders to engage with supplier contacts, ensuring agreed performance and pricing are maintained and new costs are agreed under contract as required. Influence key shareholder stakeholders. Attend Commercial Committee, where required, to present recommendations to both shareholders. Actively support the commercial audit process. What we are looking for: Previous experience of negotiating complex framework contracts Good understanding of contract law Significant Supplier & Contract management experience Nice to have: MCIPS, WCC or other relevant professional qualifications Experience of working in or with a Joint Venture organisation or in a similar multi-stakeholder environment Telecoms industry experience MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Business in relation to this vacancy.
Our client is a well-established, retail packaging manufacturer, employing over 100 personnel in the design, administration and manufacturing departments. The IT Technician will be a subsidiary of the wider group our client is a part of, and will be integrated into the Group's IT Department, with a profile primarily focused on systems but with the versatility to perform functional analysis and small software developments. IT Technician Package 30,000 - 35,000 25 days holiday entitlement + 8 Statutory Bank Holiday allowance Company Workplace Pension Long Service Award Death in Service Salary Benefits Program including :- Car Salary Sacrifice/ Cycle to Work/ Employee Discounts Hybrid working IT Technician Responsibilities: Administer and maintain the company's IT systems, ensuring their availability and security. Prevent, detect, and resolve system malfunctions. Perform backups of all servers using Veeam Backup. Install, configure, and maintain servers and virtualized systems in a VMware environment. Implement and manage software and hardware updates across various systems and devices. Administer Windows Server, including: Active Directory management. Group Policy Objects (GPO) administration. Configuration and maintenance of file servers, DNS, DHCP, and network services. Monitoring and troubleshooting Windows environments. Manage and ensure the proper operation of Fortinet firewalls and Aruba switches. Administer Microsoft Exchange and Azure environments. Manage Linux systems, including maintenance, security, and configuration Identify, document, and translate business requirements into technical specifications Develop and maintain small internal software applications. Provide user support across different systems, including assistance with applications and troubleshooting. Manage and request necessary IT equipment for the maintenance and operation of the subsidiary's IT system. Management of associated third party IT vendors, including: Communicating and managing any adaptions or developments that are required to meet changing business needs Monitor performance against agreed SLA s and implement any actions necessary Liaise with Business Management team to identify potential areas of process improvement using available technology Assign and manage access to files and software applications according to established security levels. IT Technician Skills and Attributes: Experience in VMware, Veeam Backup, and Windows Server administration. Knowledge of Fortinet firewalls and Aruba switches. Administration of Microsoft Exchange and Azure environments. Knowledge of Linux systems. Ability to identify, document, and translate business requirements into technical specifications. Capability to develop and maintain small internal applications. Experience working within packaging sector desirable. Excellent interpersonal and organisational skills. Proactive character of high integrity, accountability and flexibility. Experience with ERP Shuttleworth and SAGE. Knowledge of SAP R/3 and/or ESKO software desirable. Experience with iQuote (ePS) software desirable. Familiarity with project management methodologies and technical documentation desirable. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Apr 08, 2025
Full time
Our client is a well-established, retail packaging manufacturer, employing over 100 personnel in the design, administration and manufacturing departments. The IT Technician will be a subsidiary of the wider group our client is a part of, and will be integrated into the Group's IT Department, with a profile primarily focused on systems but with the versatility to perform functional analysis and small software developments. IT Technician Package 30,000 - 35,000 25 days holiday entitlement + 8 Statutory Bank Holiday allowance Company Workplace Pension Long Service Award Death in Service Salary Benefits Program including :- Car Salary Sacrifice/ Cycle to Work/ Employee Discounts Hybrid working IT Technician Responsibilities: Administer and maintain the company's IT systems, ensuring their availability and security. Prevent, detect, and resolve system malfunctions. Perform backups of all servers using Veeam Backup. Install, configure, and maintain servers and virtualized systems in a VMware environment. Implement and manage software and hardware updates across various systems and devices. Administer Windows Server, including: Active Directory management. Group Policy Objects (GPO) administration. Configuration and maintenance of file servers, DNS, DHCP, and network services. Monitoring and troubleshooting Windows environments. Manage and ensure the proper operation of Fortinet firewalls and Aruba switches. Administer Microsoft Exchange and Azure environments. Manage Linux systems, including maintenance, security, and configuration Identify, document, and translate business requirements into technical specifications Develop and maintain small internal software applications. Provide user support across different systems, including assistance with applications and troubleshooting. Manage and request necessary IT equipment for the maintenance and operation of the subsidiary's IT system. Management of associated third party IT vendors, including: Communicating and managing any adaptions or developments that are required to meet changing business needs Monitor performance against agreed SLA s and implement any actions necessary Liaise with Business Management team to identify potential areas of process improvement using available technology Assign and manage access to files and software applications according to established security levels. IT Technician Skills and Attributes: Experience in VMware, Veeam Backup, and Windows Server administration. Knowledge of Fortinet firewalls and Aruba switches. Administration of Microsoft Exchange and Azure environments. Knowledge of Linux systems. Ability to identify, document, and translate business requirements into technical specifications. Capability to develop and maintain small internal applications. Experience working within packaging sector desirable. Excellent interpersonal and organisational skills. Proactive character of high integrity, accountability and flexibility. Experience with ERP Shuttleworth and SAGE. Knowledge of SAP R/3 and/or ESKO software desirable. Experience with iQuote (ePS) software desirable. Familiarity with project management methodologies and technical documentation desirable. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Director-Level Credit Risk IT SME (Contract) - Major Banking Programme Are you a seasoned Credit Risk IT expert with extensive experience in driving strategic technology solutions within major banking institutions? Our prestigious global financial services client is seeking a highly accomplished Director-Level Credit Risk Senior IT Subject Matter Expert (SME) for a critical contract role based in London. This is a unique opportunity to play a pivotal leadership role in a major regulatory onboarding programme for a leading financial institution. The Role: Reporting to the Cross Product Risk IT Platforms Lead, you will be instrumental in shaping the future of Credit Risk technology across the UK and overseas offices . You will lead the analysis, design, and delivery of strategic IT solutions for the Credit Risk function, specifically focusing on European onboarding requirements. Key Responsibilities: Define and implement a strategic technology architecture and roadmap for Credit Risk, aligning with business objectives and regulatory demands. Engage and influence senior leadership within both Risk business and technology divisions. Lead the delivery of complex solutions, managing product backlogs within an Agile framework. Ensure timely, on-budget delivery, mitigating risks and managing vendor relationships. Oversee live systems, including change management, upgrades, and testing coordination. Mentor team members and contribute to the evolution of the credit risk IT Platforms delivery strategy. Who We're Looking For: Extensive Experience: 20+ years in Credit Risk management and IT within Commercial and Investment Banking is essential. Deep Domain Knowledge: In-depth understanding of Credit Risk modelling, analytics, reporting, and associated regulations (Basel II/III/IV, BCBS 239, etc.). Technical Expertise: Proven experience implementing diverse Credit Risk solutions (in-house/vendor, on-premise/cloud/SaaS) and integrating systems. Overview knowledge of modern data sourcing, transformation, analytics (SQL, Excel), and reporting tools (eg, Power BI) is expected. Leadership & Communication: Exceptional ability to communicate complex technical concepts to all stakeholder levels and lead delivery teams effectively. Strong grasp of Agile methodologies, IT controls, and the SDLC. Strategic Thinker: Ability to navigate complex challenges, manage competing demands, and drive high-quality solutions across Legacy and strategic landscapes. What Makes This Role Unique You'll shape the future of Credit Risk technology architecture and play a critical role in delivering a key regulatory initiative. Collaborate on projects across EMEA, including the UK, EU and the Middle East. Work at a senior level with highly skilled teams to deliver complex solutions. Drive solutions with cutting-edge technologies in an evolving regulatory and business environment. The chance to lead a critical component of a major regulatory programme. Work within a dynamic team in a central London location. If you are a results-driven Credit Risk IT leader ready for a significant challenge, we would love to hear from you ! Keyword, credit, market, finance, risk, compliance, SME, subject, expert, programme, project, analyst, portfolio, manager, director, lead, transformation, regulatory, regulation, director, managing, lead, leader, CTO, CIO, chief, officer, agile, SQL, saas, reporting Mobile Site Contact Us About Partners Terms Privacy Cookies
Apr 07, 2025
Contractor
Director-Level Credit Risk IT SME (Contract) - Major Banking Programme Are you a seasoned Credit Risk IT expert with extensive experience in driving strategic technology solutions within major banking institutions? Our prestigious global financial services client is seeking a highly accomplished Director-Level Credit Risk Senior IT Subject Matter Expert (SME) for a critical contract role based in London. This is a unique opportunity to play a pivotal leadership role in a major regulatory onboarding programme for a leading financial institution. The Role: Reporting to the Cross Product Risk IT Platforms Lead, you will be instrumental in shaping the future of Credit Risk technology across the UK and overseas offices . You will lead the analysis, design, and delivery of strategic IT solutions for the Credit Risk function, specifically focusing on European onboarding requirements. Key Responsibilities: Define and implement a strategic technology architecture and roadmap for Credit Risk, aligning with business objectives and regulatory demands. Engage and influence senior leadership within both Risk business and technology divisions. Lead the delivery of complex solutions, managing product backlogs within an Agile framework. Ensure timely, on-budget delivery, mitigating risks and managing vendor relationships. Oversee live systems, including change management, upgrades, and testing coordination. Mentor team members and contribute to the evolution of the credit risk IT Platforms delivery strategy. Who We're Looking For: Extensive Experience: 20+ years in Credit Risk management and IT within Commercial and Investment Banking is essential. Deep Domain Knowledge: In-depth understanding of Credit Risk modelling, analytics, reporting, and associated regulations (Basel II/III/IV, BCBS 239, etc.). Technical Expertise: Proven experience implementing diverse Credit Risk solutions (in-house/vendor, on-premise/cloud/SaaS) and integrating systems. Overview knowledge of modern data sourcing, transformation, analytics (SQL, Excel), and reporting tools (eg, Power BI) is expected. Leadership & Communication: Exceptional ability to communicate complex technical concepts to all stakeholder levels and lead delivery teams effectively. Strong grasp of Agile methodologies, IT controls, and the SDLC. Strategic Thinker: Ability to navigate complex challenges, manage competing demands, and drive high-quality solutions across Legacy and strategic landscapes. What Makes This Role Unique You'll shape the future of Credit Risk technology architecture and play a critical role in delivering a key regulatory initiative. Collaborate on projects across EMEA, including the UK, EU and the Middle East. Work at a senior level with highly skilled teams to deliver complex solutions. Drive solutions with cutting-edge technologies in an evolving regulatory and business environment. The chance to lead a critical component of a major regulatory programme. Work within a dynamic team in a central London location. If you are a results-driven Credit Risk IT leader ready for a significant challenge, we would love to hear from you ! Keyword, credit, market, finance, risk, compliance, SME, subject, expert, programme, project, analyst, portfolio, manager, director, lead, transformation, regulatory, regulation, director, managing, lead, leader, CTO, CIO, chief, officer, agile, SQL, saas, reporting Mobile Site Contact Us About Partners Terms Privacy Cookies