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Office Angels
Business Development Manager / Director
Office Angels Edinburgh, Midlothian
Job Title: Business Development Manager / Director (DOE) Summary: Our client, a leading firm in the legal industry, is seeking a dynamic and strategic Business Development Manager / Director. This pivotal role involves spearheading the firm's sales strategy, business generation, and marketing initiatives while effectively managing the firm's CRM systems and online presence. The ideal candidate will have a proven track record in business development, exceptional communication skills, and a passion for driving growth. About the Role: As the Business Development Manager / Director, you will lead the firm's strategy and implementation in sales and new business generation. Your responsibilities will include managing the systems around the firm's business development activities and ensuring each group has a structured Business Development Plan in place. You will actively measure and assess the effectiveness of business development activities and drive initiatives that promote success across the firm. Key Responsibilities: Collaborate with Group Heads to analyse performance and sales pipelines. Ensure compliance and effective use of the CRM system across all groups. Lead the management of the firm's website, social media channels, and digital content. Oversee client hosted events, ensuring they align with the firm's objectives. Draught and coordinate external communications, including press releases and marketing materials. Supervise and motivate the Business Development Assistant. Desired Skills and Experience: Proven experience in business development within the legal sector or a related field. Strong analytical skills with the ability to interpret data and generate insights. Exceptional verbal and written communication skills. Proficient in managing digital platforms and CRM systems. Ability to work collaboratively and lead cross-functional teams. What We Offer: Join a supportive environment where your contributions will be valued. We provide a comprehensive benefits package that includes: Up to 5% Annual Bonus. Private Health Care (including dental). Income Protection. Death in Service coverage. Access to counselling services. Enhanced maternity/paternity leave. Location & Working Hours: This is a full-time, permanent role with no driving required. Our client fosters a flexible working environment to support work-life balance. Application Process: If you are a strategic thinker with a passion for business development and a desire to make a significant impact, we want to hear from you! Please submit your CV and a cover letter detailing your relevant experience and interest in this role. Join our client in shaping the future of legal business development. Apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 27, 2026
Full time
Job Title: Business Development Manager / Director (DOE) Summary: Our client, a leading firm in the legal industry, is seeking a dynamic and strategic Business Development Manager / Director. This pivotal role involves spearheading the firm's sales strategy, business generation, and marketing initiatives while effectively managing the firm's CRM systems and online presence. The ideal candidate will have a proven track record in business development, exceptional communication skills, and a passion for driving growth. About the Role: As the Business Development Manager / Director, you will lead the firm's strategy and implementation in sales and new business generation. Your responsibilities will include managing the systems around the firm's business development activities and ensuring each group has a structured Business Development Plan in place. You will actively measure and assess the effectiveness of business development activities and drive initiatives that promote success across the firm. Key Responsibilities: Collaborate with Group Heads to analyse performance and sales pipelines. Ensure compliance and effective use of the CRM system across all groups. Lead the management of the firm's website, social media channels, and digital content. Oversee client hosted events, ensuring they align with the firm's objectives. Draught and coordinate external communications, including press releases and marketing materials. Supervise and motivate the Business Development Assistant. Desired Skills and Experience: Proven experience in business development within the legal sector or a related field. Strong analytical skills with the ability to interpret data and generate insights. Exceptional verbal and written communication skills. Proficient in managing digital platforms and CRM systems. Ability to work collaboratively and lead cross-functional teams. What We Offer: Join a supportive environment where your contributions will be valued. We provide a comprehensive benefits package that includes: Up to 5% Annual Bonus. Private Health Care (including dental). Income Protection. Death in Service coverage. Access to counselling services. Enhanced maternity/paternity leave. Location & Working Hours: This is a full-time, permanent role with no driving required. Our client fosters a flexible working environment to support work-life balance. Application Process: If you are a strategic thinker with a passion for business development and a desire to make a significant impact, we want to hear from you! Please submit your CV and a cover letter detailing your relevant experience and interest in this role. Join our client in shaping the future of legal business development. Apply today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Team Sport
Assistant General Manager
Team Sport Basildon, Essex
About Us TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further but it's not just about karting! We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options. Why Join Us A Career in the Fast Lane At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities. Community Champions Beyond being Carbon Neutral, we're actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today's generation. Best Places to Work Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm. Our Values Put the Customer on Pole: Make every karting experience unforgettable. One Crew: We're a close-knit team, fuelled by energy and fun! Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry. Emphasis on Small Details: We get that the little things matter. Fuelled by Fun: It's not just a job; it's about enjoying what we do. The Role As the right-hand person to the General Manager, you'll be in the driver's seat, overseeing the pulse of our go-karting track's daily operations and steering the business aspects. Your duties? From fine-tuning operational procedures to supporting departmental heads and keeping a keen eye on our financial track. Your ultimate goal? Racing towards operational excellence, hitting those KPIs like a pro, all while nurturing and growing your crew, ensuring each member accelerates to their fullest potential. And let's not forget, you'll play a pivotal role in ensuring our track is not just a workplace, but a thrilling destination, making every day a victory lap. What You'll Be Doing You'll assist the GM in overseeing daily operations at the site, with a particular focus on bar operations. You'll aid the team in achieving robust KPI results, including wage ratios and profitability. You'll excel in driving revenue and profitability, contributing to corporate sales development. You will assist the GM in effective people management, covering recruitment, talent development, training, and performance management. Prioritise customer satisfaction, demonstrating a willingness to go the extra mile. Above all, we're seeking someone who is FUELLED BY FUN! In this lively environment, we need someone who embodies this spirit, fostering a positive attitude among the team to deliver the ultimate customer experience. Please Note As we are an leisure and hospitality business, we come alive in the evenings and weekends. Therefore, evening and weekend working flexibility is essential for this role and you are likely to have 1 in 3 weekends off. Ready to Join the Race? Apply now to be part of an amazing team! If you are shortlisted, you will receive an email from the recruitment team with next steps. Please note: Successful applicants will be required to undergo a DBS check in accordance with our safeguarding policies.
Feb 27, 2026
Full time
About Us TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further but it's not just about karting! We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options. Why Join Us A Career in the Fast Lane At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities. Community Champions Beyond being Carbon Neutral, we're actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today's generation. Best Places to Work Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm. Our Values Put the Customer on Pole: Make every karting experience unforgettable. One Crew: We're a close-knit team, fuelled by energy and fun! Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry. Emphasis on Small Details: We get that the little things matter. Fuelled by Fun: It's not just a job; it's about enjoying what we do. The Role As the right-hand person to the General Manager, you'll be in the driver's seat, overseeing the pulse of our go-karting track's daily operations and steering the business aspects. Your duties? From fine-tuning operational procedures to supporting departmental heads and keeping a keen eye on our financial track. Your ultimate goal? Racing towards operational excellence, hitting those KPIs like a pro, all while nurturing and growing your crew, ensuring each member accelerates to their fullest potential. And let's not forget, you'll play a pivotal role in ensuring our track is not just a workplace, but a thrilling destination, making every day a victory lap. What You'll Be Doing You'll assist the GM in overseeing daily operations at the site, with a particular focus on bar operations. You'll aid the team in achieving robust KPI results, including wage ratios and profitability. You'll excel in driving revenue and profitability, contributing to corporate sales development. You will assist the GM in effective people management, covering recruitment, talent development, training, and performance management. Prioritise customer satisfaction, demonstrating a willingness to go the extra mile. Above all, we're seeking someone who is FUELLED BY FUN! In this lively environment, we need someone who embodies this spirit, fostering a positive attitude among the team to deliver the ultimate customer experience. Please Note As we are an leisure and hospitality business, we come alive in the evenings and weekends. Therefore, evening and weekend working flexibility is essential for this role and you are likely to have 1 in 3 weekends off. Ready to Join the Race? Apply now to be part of an amazing team! If you are shortlisted, you will receive an email from the recruitment team with next steps. Please note: Successful applicants will be required to undergo a DBS check in accordance with our safeguarding policies.
The ACC Liverpool Group
Business Development Manager
The ACC Liverpool Group City, Liverpool
Business Development Manager Ticket Quarter The ACC Liverpool Group operates the city's waterfront event campus the interconnected M&S Bank Arena, ACC Liverpool, and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. Company Benefits We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACCL have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity we have three beehives on our campus grounds. Carbon Neutral Campus Accessibility Strategy AccessAble Guide About Ticket Quarter Ticket Quarter is the dynamic ticketing division of the M&S Bank Arena, part of The ACC Liverpool Campus, connecting fans with live events, exhibitions, attractions, and more. Our mission is to provide seamless, industry-leading ticketing experiences while maximising commercial opportunities for clients across the UK. We are seeking a driven Business Development Manager to spearhead the growth of our ticketing services, expanding our reach to regional and national clients, and driving revenue through innovative ticketing and commercial solutions. About the Role As a key member of the TQ team, you will: Seek new primary ticketing and commercial partnerships, both regionally and nationally. Lead on all business development activity for Ticket Quarter, including bids, tenders, and ticketing agreements. Maximise revenue from existing clients while increasing retention. Collaborate with internal teams to ensure smooth client onboarding, reporting, and event configuration. Contribute to sales and marketing strategy, budget planning, and ongoing market analysis. Represent Ticket Quarter at client meetings, exhibitions, and industry events nationally. Main duties of this role include: Develop and implement a strategic sales plan to drive revenue growth. Negotiate commercial opportunities, partnerships, and contracts in line with ACC Liverpool s policies. Monitor and ensure contractual obligations are delivered and logged accurately. Collaborate with marketing, finance, and client teams to optimise client experiences and operational efficiency. Analyse market trends, competitors, and risks to inform strategic decisions. Support GDPR compliance in all client and commercial dealings. We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. We are looking for someone who: Proven experience influencing decision-makers, negotiating, and presenting successfully. Demonstrable experience in events or venues ticketing. Strong sales experience, ideally within live events or the entertainment sector. Excellent organisational skills and ability to prioritise high volumes of work. Confident communicator, able to engage high-profile clients and speak to large audiences. Emotionally intelligent, resilient, and pragmatic with a creative approach to business development. In addition, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group s continuing success story this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Equality, Diversity and Inclusion The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Feb 27, 2026
Full time
Business Development Manager Ticket Quarter The ACC Liverpool Group operates the city's waterfront event campus the interconnected M&S Bank Arena, ACC Liverpool, and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. Company Benefits We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy including: An enhanced holiday scheme, which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. Agile working and flexi time policies, where appropriate and in line with business needs. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACCL have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity we have three beehives on our campus grounds. Carbon Neutral Campus Accessibility Strategy AccessAble Guide About Ticket Quarter Ticket Quarter is the dynamic ticketing division of the M&S Bank Arena, part of The ACC Liverpool Campus, connecting fans with live events, exhibitions, attractions, and more. Our mission is to provide seamless, industry-leading ticketing experiences while maximising commercial opportunities for clients across the UK. We are seeking a driven Business Development Manager to spearhead the growth of our ticketing services, expanding our reach to regional and national clients, and driving revenue through innovative ticketing and commercial solutions. About the Role As a key member of the TQ team, you will: Seek new primary ticketing and commercial partnerships, both regionally and nationally. Lead on all business development activity for Ticket Quarter, including bids, tenders, and ticketing agreements. Maximise revenue from existing clients while increasing retention. Collaborate with internal teams to ensure smooth client onboarding, reporting, and event configuration. Contribute to sales and marketing strategy, budget planning, and ongoing market analysis. Represent Ticket Quarter at client meetings, exhibitions, and industry events nationally. Main duties of this role include: Develop and implement a strategic sales plan to drive revenue growth. Negotiate commercial opportunities, partnerships, and contracts in line with ACC Liverpool s policies. Monitor and ensure contractual obligations are delivered and logged accurately. Collaborate with marketing, finance, and client teams to optimise client experiences and operational efficiency. Analyse market trends, competitors, and risks to inform strategic decisions. Support GDPR compliance in all client and commercial dealings. We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. We are looking for someone who: Proven experience influencing decision-makers, negotiating, and presenting successfully. Demonstrable experience in events or venues ticketing. Strong sales experience, ideally within live events or the entertainment sector. Excellent organisational skills and ability to prioritise high volumes of work. Confident communicator, able to engage high-profile clients and speak to large audiences. Emotionally intelligent, resilient, and pragmatic with a creative approach to business development. In addition, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group s continuing success story this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Equality, Diversity and Inclusion The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Interaction Recruitment
Centre Executive
Interaction Recruitment Swallowfield, Berkshire
My client based in Reading are currently recruiting for a Centre Executive to join their team on a full time permanent basis. Location: Reading Hours: 40 hours between 8:30am 17:30pm Monday to Friday Salary: £(phone number removed) DOE THIS IS AN OFFICE BASED ROLE. As the Centre Executive you will be accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the General Manager, the Centre Executive plays a pivotal role in the centre s commercial performance and achievement of KPI s with a strong focus on revenue generation beyond fixed office space. Essential Skills: Strong commercial and sales acumen with a proven record in revenue generation within a customer-facing environment. Excellent communication Problem solving Supervisory abilities Must have: Demonstrated experience in customer service management facility operations, or a similar supervisory role. Qualities: Resilient Adaptable Proactive Positive "can-do" approach Ability to remain calm under pressure Make sound decisions, and act as a role model for the team. Strong organisational skills, Attention to detail and a commitment to upholding high standards. Knowledge & Experience Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and CRM software. If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed). INDHUN
Feb 27, 2026
Full time
My client based in Reading are currently recruiting for a Centre Executive to join their team on a full time permanent basis. Location: Reading Hours: 40 hours between 8:30am 17:30pm Monday to Friday Salary: £(phone number removed) DOE THIS IS AN OFFICE BASED ROLE. As the Centre Executive you will be accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the General Manager, the Centre Executive plays a pivotal role in the centre s commercial performance and achievement of KPI s with a strong focus on revenue generation beyond fixed office space. Essential Skills: Strong commercial and sales acumen with a proven record in revenue generation within a customer-facing environment. Excellent communication Problem solving Supervisory abilities Must have: Demonstrated experience in customer service management facility operations, or a similar supervisory role. Qualities: Resilient Adaptable Proactive Positive "can-do" approach Ability to remain calm under pressure Make sound decisions, and act as a role model for the team. Strong organisational skills, Attention to detail and a commitment to upholding high standards. Knowledge & Experience Proficiency in Microsoft Office 365 (Word, Excel, Outlook) and CRM software. If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed). INDHUN
Manager of Customer Success
black.ai Manchester, Lancashire
Why join us? We're a global tech company, just not the kind you're picturing. Sure, we've got catered lunches, team events, cool merch, and yes dogs in the office. But that's not why people join. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign off. No corporate theatre. Just smart, experienced people solving real problems fast. The scale is big. But the ownership's personal. Every full time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. The Role As a Manager of Customer Success, you'll lead a team of Customer Success Managers who are each responsible for driving success across large portfolios of AMER based customers. Your team will focus on customer retention, adoption, and use case growth by leveraging data driven insights and scalable customer engagement strategies. You'll coach your team to deliver efficient, high impact engagement - helping customers realise measurable improvements in safety, productivity, and operational excellence. Key Responsibilities Retention & Expansion Leadership: Coach your team to ensure customers achieve their desired outcomes with SafetyCulture, resulting in strong retention, deeper use case adoption, and expansion opportunities. Driving Product Stickiness: Guide CSMs to position key product features that align with customer goals - helping customers realize SafetyCulture's full value across their operations. Risk Mitigation & Escalations: Proactively identify and address renewal risks using customer health scores, behavioral data, and strategic playbooks to safeguard revenue and customer relationships. Scaled Customer Success Management: Optimize a high volume success motion by blending digital engagement, automation, and targeted human touchpoints - enabling efficiency without sacrificing impact. Data Driven Team Management: Use customer insights and usage trends to coach your team, prioritize their portfolios, and inform strategies that drive engagement, retention, and advocacy. Tooling & Automation: Leverage Customer Success tools (e.g., Gainsight, Salesforce) to drive team efficiency, scale communications, track KPIs, and improve visibility into customer health. Customer Advocacy & Value Realization: Ensure customers connect SafetyCulture to real business value - including improved productivity, hours saved, reduced risk, and safer workplaces. Cross Functional Collaboration: Partner closely with Sales, Product, Support, and Engineering to advocate for customer needs and ensure a seamless customer experience across the journey. Team Coaching & Career Development: Mentor and develop CSMs, supporting performance, continuous improvement, and career growth through regular coaching and feedback. Strategic Account Support & Planning: Work directly with your team on key account strategies, helping them execute engagement plans that address onboarding, adoption, and long term value realization. Goal Setting & Performance Management: Establish and iterate on clear KPIs and success metrics for the team, aligning performance with quarterly retention, onboarding, and customer health goals. Global & Regional Strategy Execution: Partner with the Manila Head of Customer Success and global CS leaders in Sydney, Manchester, and Kansas City to execute on strategic retention and growth initiatives and deliver consistent customer experiences. Customer Feedback & Product Advocacy: Share insights from customer engagements directly with Product and Engineering to influence improvements and roadmap decisions. What We're Looking For? At least 8 years of Customer Success or Account Management experience, with at least 5 years of people leadership experience (preferably in SaaS or a tech driven company) Experience managing Scaled or High Velocity Customer Success motions, supporting 200+ accounts per CSM Strong coaching and team development skills, with a passion for scaling Customer Success practices Analytical and data driven - able to translate insights into action Proficiency with Customer Success tools (e.g., Gainsight, Totango, Vitally, Salesforce, ChurnZero) Excellent communication, leadership, and cross functional collaboration skills Ability to thrive in a fast paced, rapidly changing environment Experience in industries like Construction, Manufacturing, Retail, Hospitality, Logistics, Energy, or Government is a plus Based in Manila and comfortable working AMER timezone hours (Night Shift) with a global team We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you. You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn. To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
Feb 27, 2026
Full time
Why join us? We're a global tech company, just not the kind you're picturing. Sure, we've got catered lunches, team events, cool merch, and yes dogs in the office. But that's not why people join. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign off. No corporate theatre. Just smart, experienced people solving real problems fast. The scale is big. But the ownership's personal. Every full time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. The Role As a Manager of Customer Success, you'll lead a team of Customer Success Managers who are each responsible for driving success across large portfolios of AMER based customers. Your team will focus on customer retention, adoption, and use case growth by leveraging data driven insights and scalable customer engagement strategies. You'll coach your team to deliver efficient, high impact engagement - helping customers realise measurable improvements in safety, productivity, and operational excellence. Key Responsibilities Retention & Expansion Leadership: Coach your team to ensure customers achieve their desired outcomes with SafetyCulture, resulting in strong retention, deeper use case adoption, and expansion opportunities. Driving Product Stickiness: Guide CSMs to position key product features that align with customer goals - helping customers realize SafetyCulture's full value across their operations. Risk Mitigation & Escalations: Proactively identify and address renewal risks using customer health scores, behavioral data, and strategic playbooks to safeguard revenue and customer relationships. Scaled Customer Success Management: Optimize a high volume success motion by blending digital engagement, automation, and targeted human touchpoints - enabling efficiency without sacrificing impact. Data Driven Team Management: Use customer insights and usage trends to coach your team, prioritize their portfolios, and inform strategies that drive engagement, retention, and advocacy. Tooling & Automation: Leverage Customer Success tools (e.g., Gainsight, Salesforce) to drive team efficiency, scale communications, track KPIs, and improve visibility into customer health. Customer Advocacy & Value Realization: Ensure customers connect SafetyCulture to real business value - including improved productivity, hours saved, reduced risk, and safer workplaces. Cross Functional Collaboration: Partner closely with Sales, Product, Support, and Engineering to advocate for customer needs and ensure a seamless customer experience across the journey. Team Coaching & Career Development: Mentor and develop CSMs, supporting performance, continuous improvement, and career growth through regular coaching and feedback. Strategic Account Support & Planning: Work directly with your team on key account strategies, helping them execute engagement plans that address onboarding, adoption, and long term value realization. Goal Setting & Performance Management: Establish and iterate on clear KPIs and success metrics for the team, aligning performance with quarterly retention, onboarding, and customer health goals. Global & Regional Strategy Execution: Partner with the Manila Head of Customer Success and global CS leaders in Sydney, Manchester, and Kansas City to execute on strategic retention and growth initiatives and deliver consistent customer experiences. Customer Feedback & Product Advocacy: Share insights from customer engagements directly with Product and Engineering to influence improvements and roadmap decisions. What We're Looking For? At least 8 years of Customer Success or Account Management experience, with at least 5 years of people leadership experience (preferably in SaaS or a tech driven company) Experience managing Scaled or High Velocity Customer Success motions, supporting 200+ accounts per CSM Strong coaching and team development skills, with a passion for scaling Customer Success practices Analytical and data driven - able to translate insights into action Proficiency with Customer Success tools (e.g., Gainsight, Totango, Vitally, Salesforce, ChurnZero) Excellent communication, leadership, and cross functional collaboration skills Ability to thrive in a fast paced, rapidly changing environment Experience in industries like Construction, Manufacturing, Retail, Hospitality, Logistics, Energy, or Government is a plus Based in Manila and comfortable working AMER timezone hours (Night Shift) with a global team We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you. You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn. To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
Hesketh James
Deputy Manager
Hesketh James Penwortham, Lancashire
Deputy General Manager Required Unique Cinema Concept Location: Preston area Salary: Around 32,000 plus bonus, benefits & a definite chance to progress as the company are constantly growing My client is a successful operator of ground-breaking concepts who have a very successful multi-faceted & quirky sociable cinema concept with an independent arthouse feel whilst still showing mainstream films and fantastic warm & welcoming customer service. We are looking for a General Manager, Deputy Manager or a strong Assistant Manager from a busy quality multi-faceted branded restaurant or bar background, leisure operation or a quirky multi-faceted cinema operation with an independent feel. The successful candidate will have a strong entrepreneurial nature with the ability to drive sales, come up with ideas to improve and develop the business, driving sales and ensuring that standards & hospitality are second to none. There will be an opportunity to implement new ideas as although the operation is part of a bigger group, each site still retains its individual feel. The successful candidate will also be responsible for ensuring that policies & procedures are followed. The operation provides amazing service & the creation of a vibrant atmosphere that keeps customers coming back time & time again. The operation has a very modern feel & social seating to create a buzzing atmosphere and appeals to all types of customers and is very popular with families or people popping in for a glass of wine, popcorn & nachos watching the latest blockbuster or independent film. The successful candidate will have the ability to work independently with an entrepreneurial flair & the ability to come up with ideas & nothing is out of bounds. The company already has successful sites & is steadily growing with new sites planned over the coming years meaning there is a real opportunity for progression potential for the right candidate: Requirements: Experience to at least Senior Assistant/Deputy Management level within a quality branded or casual dining restaurant and may even suit a General Manager looking to do something a bit different A background within restaurants, bars or gastro pubs or a multi-faceted hospitality & leisure operation Experience of working within a quirky cinema or leisure operation would be beneficial though not essential Candidates with some leisure experience alongside hospitality would also be a good fit Experience of providing the highest standards of customer service The ability to train & motivate a team to provide the highest standards of customer care The ability to train & develop a team to develop their knowledge, maximise business & ensure a great customer experience. Bright, bubbly & welcoming personality with the ability to create a buzzing vibrant atmosphere Entrepreneurial with the ability to suggest new ideas in order to develop the operation further - this is a great forward thinking company open to ideas, welcoming anything that may make the business successful The ability & desire to work with the local community, building relationships & holding events & film festivals & working closely with local businesses & schools. The ability to work independently without having your hand held The desire to grow your career & progress within a modern refreshing company who look after their employees & who are looking to develop certain areas of the operation, including the food & beverage offering throughout the group A real passion for cinema, with the ability to throw your passion behind not only big blockbusters, but also independent & world cinema & live screenings etc. This is a fantastic opportunity for the right candidate Salary Package: The starting salary for this great role is around 32,000 with some flexibility depending on experience plus a bonus, benefits & fantastic progression opportunities. If you feel you have what it takes and want to be involved then please send your CV in word format.
Feb 27, 2026
Full time
Deputy General Manager Required Unique Cinema Concept Location: Preston area Salary: Around 32,000 plus bonus, benefits & a definite chance to progress as the company are constantly growing My client is a successful operator of ground-breaking concepts who have a very successful multi-faceted & quirky sociable cinema concept with an independent arthouse feel whilst still showing mainstream films and fantastic warm & welcoming customer service. We are looking for a General Manager, Deputy Manager or a strong Assistant Manager from a busy quality multi-faceted branded restaurant or bar background, leisure operation or a quirky multi-faceted cinema operation with an independent feel. The successful candidate will have a strong entrepreneurial nature with the ability to drive sales, come up with ideas to improve and develop the business, driving sales and ensuring that standards & hospitality are second to none. There will be an opportunity to implement new ideas as although the operation is part of a bigger group, each site still retains its individual feel. The successful candidate will also be responsible for ensuring that policies & procedures are followed. The operation provides amazing service & the creation of a vibrant atmosphere that keeps customers coming back time & time again. The operation has a very modern feel & social seating to create a buzzing atmosphere and appeals to all types of customers and is very popular with families or people popping in for a glass of wine, popcorn & nachos watching the latest blockbuster or independent film. The successful candidate will have the ability to work independently with an entrepreneurial flair & the ability to come up with ideas & nothing is out of bounds. The company already has successful sites & is steadily growing with new sites planned over the coming years meaning there is a real opportunity for progression potential for the right candidate: Requirements: Experience to at least Senior Assistant/Deputy Management level within a quality branded or casual dining restaurant and may even suit a General Manager looking to do something a bit different A background within restaurants, bars or gastro pubs or a multi-faceted hospitality & leisure operation Experience of working within a quirky cinema or leisure operation would be beneficial though not essential Candidates with some leisure experience alongside hospitality would also be a good fit Experience of providing the highest standards of customer service The ability to train & motivate a team to provide the highest standards of customer care The ability to train & develop a team to develop their knowledge, maximise business & ensure a great customer experience. Bright, bubbly & welcoming personality with the ability to create a buzzing vibrant atmosphere Entrepreneurial with the ability to suggest new ideas in order to develop the operation further - this is a great forward thinking company open to ideas, welcoming anything that may make the business successful The ability & desire to work with the local community, building relationships & holding events & film festivals & working closely with local businesses & schools. The ability to work independently without having your hand held The desire to grow your career & progress within a modern refreshing company who look after their employees & who are looking to develop certain areas of the operation, including the food & beverage offering throughout the group A real passion for cinema, with the ability to throw your passion behind not only big blockbusters, but also independent & world cinema & live screenings etc. This is a fantastic opportunity for the right candidate Salary Package: The starting salary for this great role is around 32,000 with some flexibility depending on experience plus a bonus, benefits & fantastic progression opportunities. If you feel you have what it takes and want to be involved then please send your CV in word format.
Buzz Bingo
Customer Assistant
Buzz Bingo
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Medway Club offering a 16 hour contract. For this role you must be available to work evenings from 5pm until 11pm. This role also includes every Saturday (this will include shifts from 10am onwards). We are looking for full evening availability and allocated days will change from week to week. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Feb 27, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Medway Club offering a 16 hour contract. For this role you must be available to work evenings from 5pm until 11pm. This role also includes every Saturday (this will include shifts from 10am onwards). We are looking for full evening availability and allocated days will change from week to week. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Buzz Bingo
Customer Assistant
Buzz Bingo Walsgrave On Sowe, Warwickshire
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Coventry Walsgrave Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. Please note you can be working late nights until 2.00AM. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Feb 27, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Coventry Walsgrave Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends. Please note you can be working late nights until 2.00AM. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Buzz Bingo
Customer Assistant
Buzz Bingo
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Bexleyheath Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends. Please note you can be working late until 2.15AM. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Feb 27, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Bexleyheath Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends. Please note you can be working late until 2.15AM. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Deloitte LLP
Assistant Director, Strategic Cost Transformation
Deloitte LLP
Our Value Creations Team are both business model and industry specialists working with some of the most interesting and cutting-edge clients globally. The strength of our client relationships, combined with our sector depth and capability skillset, means we are frequently the business architects for designing and delivering some of the largest and most innovative transformation agendas. Working with colleagues across Deloitte, we combine business design, process design and cost transformation with digital / technology fluency to solve our clients' biggest challenges, bringing the unpredictable and unknown into focus to enable our clients with their boldest ideas, and turn concepts into reality. We are a diverse team with deep industry experience alongside core operational skillsets. We are expanding our team and are looking for people who embrace change, brings a growth mind-set, and are eager to work in a high-paced innovative environment. We are particularly looking for individuals with expertise in the Consumer, LSHC or TMT industry. As a Cost Transformation Assistant Director within our Value Creation Services Team, you will help manage our team of service designers, process engineers, business model architects and cost transformation experts to help clients identify and deliver opportunities to produce sustainable cost savings and margin improvements across the business, ultimately innovating and transforming their business models and core operations. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As an Assistant Director in our team, you will work closely alongside Partners and Directors and play a supporting role in influencing and shaping the strategic direction and development of the team. This includes: Effectively manage diverse teams, with an inclusive culture where people are recognised for their delivery of client work Support Leadership of client engagements and develop strong long-term client relationships as a trusted business advisor Own and develop propositions and leverage your industry expertise to lead projects, develop innovative thought leadership and support the growth of our business including business development Leverage your existing and develop new trusted relationships with our clients, identifying and sourcing new opportunities for Deloitte Actively lead the development of the cost capability of the Value Creation Services Team We are looking for candidates with a mixture of business, technical, and project-based expertise to join us, working in fast-paced teams with other highly talented, fun and motivated colleagues. We would like you to bring a combination of industry experience and strong business acumen, demonstrating skills and experience in one or more of the following areas: Industry experience: Experience working within the Consumer, LSHC or TMT industries. Prior Consulting experience in these industries is also desirable Demonstrate a track record in cost diagnostic work across multiple major Consumer/LSHC/TMT clients to help bring examples from the sector and adjacent sectors. Specifically, any productivity examples of doing more with less resource be it £ or people Within your relevant sector, bring experience and knowledge across the value chain of the business to understand how financial business planning, cost allocation and budgeting works Demonstrate deeper cost expertise in one of multiple parts of the Consumer/LSHC/TMT business e.g. Sales and marketing, Supply Chain, operations and/or in multiple functions such as HR, Finance, IT etc Good understanding of cost principles and levers to reduce P&L cost across COGS, SG&A and R&D including productivity (doing more with less) Good understanding of how tech and digital will impact your sectors costs across the P&L Understand the key cost drivers disrupting the industry, and demonstrate a working knowledge of the typical challenges and opportunities within your area of expertise Business / Operational experience: Proven experience in delivering and leading cost transformation related programmes, ideally within Consulting and the Consumer, LSHC or TMT industry Clear knowledge of the key cost drivers disrupting the industry, be able to apply your strong understanding of enterprise level cost principles and levers to reduce COGS, SG&A, and improve asset efficiencies Experience of supporting Directors and Partners lead successful multi-disciplinary teams and subject matter experts to identify a portfolio of opportunities and solutions Extensive knowledge of and experience in applying cost transformation and programme management methodologies to scope, plan, and lead the design and delivery of large-scale business change programmes on time and to budget Experience of balancing multiple engagements and internal commitments in parallel Demonstrable experience of building distinctive client relationships and delivering client experience Business development and sales experience and credentials, including successfully developing and converting pipeline of work at multiple clients, and leading responses to client or vendor bids and proposals Strong commercial acumen on pricing strategies Connect to your skills and professional experience Degree, or equivalent, in Accounting / Finance / Business Significant experience within Consumer, LSHC or TMT Consulting at Senior Manager Level or in Industry where you have held Transformation/Strategy/Cost Transformation roles at a senior level Experience working in Finance functions, Finance Transformation teams or Business Development related roles within the business Advanced level degree including Master of Business Administration (MBA), or equivalent Successfully supporting responses to client or vendor bids and proposals Line management responsibility Knowledge of Cloud, AI and automation is a plus Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Mergers and Acquisitions We challenge dealmakers to expect more and to see beyond the deal to create sustainable value for shareholders, employees and society. We support corporates, private equity and financial investors across the full M&A lifecycle and are committed to identifying and delivering sustainable value at every stage of the deal. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "At Deloitte you're surrounded by subject matter experts; industry experts, technology experts, and you can access that knowledge whenever you need to." - Christian, Risk & Transactions Advisory "We have a great culture, and the number of opportunities here mean you can develop as an individual in the direction that suits you best." - Gurpal, Risk & Transactions Advisory Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here . click apply for full job details
Feb 27, 2026
Full time
Our Value Creations Team are both business model and industry specialists working with some of the most interesting and cutting-edge clients globally. The strength of our client relationships, combined with our sector depth and capability skillset, means we are frequently the business architects for designing and delivering some of the largest and most innovative transformation agendas. Working with colleagues across Deloitte, we combine business design, process design and cost transformation with digital / technology fluency to solve our clients' biggest challenges, bringing the unpredictable and unknown into focus to enable our clients with their boldest ideas, and turn concepts into reality. We are a diverse team with deep industry experience alongside core operational skillsets. We are expanding our team and are looking for people who embrace change, brings a growth mind-set, and are eager to work in a high-paced innovative environment. We are particularly looking for individuals with expertise in the Consumer, LSHC or TMT industry. As a Cost Transformation Assistant Director within our Value Creation Services Team, you will help manage our team of service designers, process engineers, business model architects and cost transformation experts to help clients identify and deliver opportunities to produce sustainable cost savings and margin improvements across the business, ultimately innovating and transforming their business models and core operations. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As an Assistant Director in our team, you will work closely alongside Partners and Directors and play a supporting role in influencing and shaping the strategic direction and development of the team. This includes: Effectively manage diverse teams, with an inclusive culture where people are recognised for their delivery of client work Support Leadership of client engagements and develop strong long-term client relationships as a trusted business advisor Own and develop propositions and leverage your industry expertise to lead projects, develop innovative thought leadership and support the growth of our business including business development Leverage your existing and develop new trusted relationships with our clients, identifying and sourcing new opportunities for Deloitte Actively lead the development of the cost capability of the Value Creation Services Team We are looking for candidates with a mixture of business, technical, and project-based expertise to join us, working in fast-paced teams with other highly talented, fun and motivated colleagues. We would like you to bring a combination of industry experience and strong business acumen, demonstrating skills and experience in one or more of the following areas: Industry experience: Experience working within the Consumer, LSHC or TMT industries. Prior Consulting experience in these industries is also desirable Demonstrate a track record in cost diagnostic work across multiple major Consumer/LSHC/TMT clients to help bring examples from the sector and adjacent sectors. Specifically, any productivity examples of doing more with less resource be it £ or people Within your relevant sector, bring experience and knowledge across the value chain of the business to understand how financial business planning, cost allocation and budgeting works Demonstrate deeper cost expertise in one of multiple parts of the Consumer/LSHC/TMT business e.g. Sales and marketing, Supply Chain, operations and/or in multiple functions such as HR, Finance, IT etc Good understanding of cost principles and levers to reduce P&L cost across COGS, SG&A and R&D including productivity (doing more with less) Good understanding of how tech and digital will impact your sectors costs across the P&L Understand the key cost drivers disrupting the industry, and demonstrate a working knowledge of the typical challenges and opportunities within your area of expertise Business / Operational experience: Proven experience in delivering and leading cost transformation related programmes, ideally within Consulting and the Consumer, LSHC or TMT industry Clear knowledge of the key cost drivers disrupting the industry, be able to apply your strong understanding of enterprise level cost principles and levers to reduce COGS, SG&A, and improve asset efficiencies Experience of supporting Directors and Partners lead successful multi-disciplinary teams and subject matter experts to identify a portfolio of opportunities and solutions Extensive knowledge of and experience in applying cost transformation and programme management methodologies to scope, plan, and lead the design and delivery of large-scale business change programmes on time and to budget Experience of balancing multiple engagements and internal commitments in parallel Demonstrable experience of building distinctive client relationships and delivering client experience Business development and sales experience and credentials, including successfully developing and converting pipeline of work at multiple clients, and leading responses to client or vendor bids and proposals Strong commercial acumen on pricing strategies Connect to your skills and professional experience Degree, or equivalent, in Accounting / Finance / Business Significant experience within Consumer, LSHC or TMT Consulting at Senior Manager Level or in Industry where you have held Transformation/Strategy/Cost Transformation roles at a senior level Experience working in Finance functions, Finance Transformation teams or Business Development related roles within the business Advanced level degree including Master of Business Administration (MBA), or equivalent Successfully supporting responses to client or vendor bids and proposals Line management responsibility Knowledge of Cloud, AI and automation is a plus Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Mergers and Acquisitions We challenge dealmakers to expect more and to see beyond the deal to create sustainable value for shareholders, employees and society. We support corporates, private equity and financial investors across the full M&A lifecycle and are committed to identifying and delivering sustainable value at every stage of the deal. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "At Deloitte you're surrounded by subject matter experts; industry experts, technology experts, and you can access that knowledge whenever you need to." - Christian, Risk & Transactions Advisory "We have a great culture, and the number of opportunities here mean you can develop as an individual in the direction that suits you best." - Gurpal, Risk & Transactions Advisory Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here . click apply for full job details
Buzz Bingo
Customer Assistant
Buzz Bingo Shepherdswell, Kent
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Dover Club offering a 11 hour contract working Friday 5.30PM - 9.30PM & Saturday Split Shift 11.30AM - 2.30PM & 5.30PM - 9.30PM. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Feb 27, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Dover Club offering a 11 hour contract working Friday 5.30PM - 9.30PM & Saturday Split Shift 11.30AM - 2.30PM & 5.30PM - 9.30PM. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Clarks
Sales and service manager - Maternity cover
Clarks Tipton, West Midlands
Sales & Service Manager Why join us? We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role : We are looking for a reliable and enthusiastic Assistant Store Mana click apply for full job details
Feb 27, 2026
Seasonal
Sales & Service Manager Why join us? We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role : We are looking for a reliable and enthusiastic Assistant Store Mana click apply for full job details
C&M Travel Recruitment
Assistant Manager
C&M Travel Recruitment Nantwich, Cheshire
Assistant Manager required for this high-end independent retail travel agency based near Crewe in Cheshire. They are looking for an Assistant Manager to lead a small team in a retail branch. This is a full time role based in the branch with a competitive salary dependent on experience plus bonus and incentive. Assistant Manager responsibilities: Actively participate in sales whilst also managing, coaching and developing the team Managerial duties such as managing rota and annual leave Inspire, mentor and motivate a small team Roll out new processes and procedures Health and safety procedures and ensure the branch is tidy with brochures fully stocked etc Assistant Manager skills required: Travel industry experience ideally in retail travel Previous management experience advantageous Strong worldwide geographical knowledge Excellent selling and communication skills Extensive first-hand travel experience Additional information: 5 days per week including 2 Saturdays per month (no Sundays or Bank Holidays) Competitive salary plus bonus and incentives 5 weeks holiday Opportunities to travel Free parking
Feb 27, 2026
Full time
Assistant Manager required for this high-end independent retail travel agency based near Crewe in Cheshire. They are looking for an Assistant Manager to lead a small team in a retail branch. This is a full time role based in the branch with a competitive salary dependent on experience plus bonus and incentive. Assistant Manager responsibilities: Actively participate in sales whilst also managing, coaching and developing the team Managerial duties such as managing rota and annual leave Inspire, mentor and motivate a small team Roll out new processes and procedures Health and safety procedures and ensure the branch is tidy with brochures fully stocked etc Assistant Manager skills required: Travel industry experience ideally in retail travel Previous management experience advantageous Strong worldwide geographical knowledge Excellent selling and communication skills Extensive first-hand travel experience Additional information: 5 days per week including 2 Saturdays per month (no Sundays or Bank Holidays) Competitive salary plus bonus and incentives 5 weeks holiday Opportunities to travel Free parking
Buzz Bingo
Customer Assistant
Buzz Bingo
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Meadowbank Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Feb 27, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Meadowbank Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Real Estate Lawyer for AI Startup Legal Solutions Architect Residential Conveyancing
Orbital
We're on a mission to make real estate transactions smarter, faster, and friction-free. Real estate is the world's largest asset class, yet the legal processes and tools behind it remain slow, manual, and underinvested. Lawyers must review dense documents line by line and piece together information across silos, all while clients demand faster, more transparent due diligence. That's where we come in. Orbital Copilot is the AI assistant built exclusively for commercial real estate law. Developed with former practicing real estate lawyers, it accelerates complex due diligence by up to 70% while delivering legal-grade precision. We've just raised a $60m Series B to accelerate our UK/US expansion. We're trusted by leading firms like Goodwin and BCLP to remove the busywork so legal teams can focus on what they do best: applying sharp legal judgment, delivering standout client service, and getting deals over the line faster. Working at Orbital means joining a team that's reimagining how real estate transactions get done - moving fast, working collaboratively, and giving people the ownership to make a real impact from day one. As a Legal Solutions Architect (UK) focused on Orbital Residential, you'll sit at the intersection of UK residential conveyancing practice, product, and go to market execution. This is a conveyancer/law firm facing role supporting our conveyancing prospects and clients both pre and post sale: Pre sales: partnering with Account Executives to win new business - deepening discovery, tailoring demos and building business cases that align Orbital Residential to real-world conveyancing needs and workflows. Post sales: partnering with Customer Success to onboard and train firms effectively, coach teams through change, and drive adoption, retention, and expansion across accounts. You'll work directly with partners, heads of conveyancing, operations managers and front line conveyancers - becoming a trusted advisor to the firms we work with and an internal Voice of the Customer for UK conveyancing within Orbital. This role is ideal for a currently practising (or very recently practising) UK residential conveyancer who's excited by practical technology that improves quality and throughput, and who thrives in a dynamic environment. What you'll do Pre sales: drive successful evaluations and help win new business (30%) Partner with Account Executives to understand a firm's conveyancing operation (business and operational model, staffing, SLAs, work sources, transaction volumes and mix, business priorities, risk & compliance structure and reporting standards) and translate that into a clear understanding and evaluation of needs plan. Lead online and in person discovery meetings with partners, team leaders, conveyancers, support staff and ops/compliance to identify pain points and high impact use cases. Deliver tailored product demonstrations and workflow walkthroughs grounded in your real world conveyancing experience. Design and deliver evaluations and business cases with clear scope, success metrics, and stakeholder alignment ensuring momentum is maintained throughout the deal cycle through to contract signature Act as the credible legal practitioner in the room - answering "how would this work in practice" questions about the product and aligning Orbital Residential outputs to firm gaps, ambition and expectations. Post sales: accelerate onboarding, adoption, and renewals Partner with Customer Success to onboard new firms and teams: enablement plans, role based training, and best practice workflow design. Coach teams through change - embedding Orbital Residential into day to day use by conveyancers while balancing speed, quality, and compliance. Evangelize and advocate to clients for new feature and product releases Support renewals and expansions by surfacing value proof points (throughput, time saved, consistency, QA outcomes) and helping customers scale into new teams/offices. Equip internal champions with playbooks and training materials to reduce dependency and sustain adoption. Product & Go To Market (GTM): be the conveyancing voice of the customer Translate customer feedback into actionable insights for Product and Engineering (workflow gaps, edge cases, accuracy/clarity, usability). Contribute to GTM collateral (use cases, one pagers, ROI narratives) tailored to conveyancing decision makers. Conduct light competitor and market research to inform positioning in the conveyancing tech ecosystem. Represent Orbital credibly in the conveyancing community via webinars, firm events, and industry sessions (where relevant). You should apply if You are a UK conveyancer (solicitor, licensed conveyancer, or legal executive) and are currently practising (or very recently practising) in residential conveyancing. You have 4-10+ years conveyancing experience with strong practical credibility (we care more about depth and judgement than a strict number). You understand the end to end conveyancing workflow - triage, searches, enquiries, reporting, exchange/completion and post completion - across different firm needs, from large, high volume operations to small boutique firms, and can adapt your approach accordingly. You're comfortable being client facing with senior stakeholders (partners, heads of conveyancing, ops leaders, compliance, innovation). You can break complex conveyancing work into clear, structured steps and communicate confidently to different audiences. You're tech literate, curious, and motivated to learn about AI enabled products and safe adoption in legal practice. You thrive in a fast moving environment where you own outcomes and collaborate tightly across Sales, Customer Success and Product. You have experience with conveyancing case management and related tooling (CMS, search providers, digital ID/AML, e signing, post completion platforms). Nice to have Familiarity with Quality Assurance/Quality Control processes and review Strong facilitation skills (running workshops, process mapping, creating and delivering training and enablement sessions). Experience supporting commercial/partnership processes or building playbooks/training. Benefits Competitive salary + performance based bonus/commission (role dependent) + equity options Matched pension contributions Flexible working hours and location 25 days paid holiday (plus bank holidays) Professional equipment and a personal development budget, with training opportunities Cycle to work scheme An inclusive community enjoying all company off sites, lunches, and socials Security is everyone's responsibility at Orbital. We ask all team members to follow our security policies, complete regular awareness training, and handle sensitive data with care in line with ISO 27001 standards. Spot something unusual? Reporting risks or incidents quickly helps us maintain the strong culture of security and compliance we all depend on. At Orbital, we're committed to building a diverse and inclusive team. We especially welcome applications from people who are traditionally underrepresented in tech. Even if you don't meet every single requirement, or if the right role isn't listed yet, we'd still love to hear from you. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on several factors, which may include job related knowledge, skills, experience, and business requirements.
Feb 27, 2026
Full time
We're on a mission to make real estate transactions smarter, faster, and friction-free. Real estate is the world's largest asset class, yet the legal processes and tools behind it remain slow, manual, and underinvested. Lawyers must review dense documents line by line and piece together information across silos, all while clients demand faster, more transparent due diligence. That's where we come in. Orbital Copilot is the AI assistant built exclusively for commercial real estate law. Developed with former practicing real estate lawyers, it accelerates complex due diligence by up to 70% while delivering legal-grade precision. We've just raised a $60m Series B to accelerate our UK/US expansion. We're trusted by leading firms like Goodwin and BCLP to remove the busywork so legal teams can focus on what they do best: applying sharp legal judgment, delivering standout client service, and getting deals over the line faster. Working at Orbital means joining a team that's reimagining how real estate transactions get done - moving fast, working collaboratively, and giving people the ownership to make a real impact from day one. As a Legal Solutions Architect (UK) focused on Orbital Residential, you'll sit at the intersection of UK residential conveyancing practice, product, and go to market execution. This is a conveyancer/law firm facing role supporting our conveyancing prospects and clients both pre and post sale: Pre sales: partnering with Account Executives to win new business - deepening discovery, tailoring demos and building business cases that align Orbital Residential to real-world conveyancing needs and workflows. Post sales: partnering with Customer Success to onboard and train firms effectively, coach teams through change, and drive adoption, retention, and expansion across accounts. You'll work directly with partners, heads of conveyancing, operations managers and front line conveyancers - becoming a trusted advisor to the firms we work with and an internal Voice of the Customer for UK conveyancing within Orbital. This role is ideal for a currently practising (or very recently practising) UK residential conveyancer who's excited by practical technology that improves quality and throughput, and who thrives in a dynamic environment. What you'll do Pre sales: drive successful evaluations and help win new business (30%) Partner with Account Executives to understand a firm's conveyancing operation (business and operational model, staffing, SLAs, work sources, transaction volumes and mix, business priorities, risk & compliance structure and reporting standards) and translate that into a clear understanding and evaluation of needs plan. Lead online and in person discovery meetings with partners, team leaders, conveyancers, support staff and ops/compliance to identify pain points and high impact use cases. Deliver tailored product demonstrations and workflow walkthroughs grounded in your real world conveyancing experience. Design and deliver evaluations and business cases with clear scope, success metrics, and stakeholder alignment ensuring momentum is maintained throughout the deal cycle through to contract signature Act as the credible legal practitioner in the room - answering "how would this work in practice" questions about the product and aligning Orbital Residential outputs to firm gaps, ambition and expectations. Post sales: accelerate onboarding, adoption, and renewals Partner with Customer Success to onboard new firms and teams: enablement plans, role based training, and best practice workflow design. Coach teams through change - embedding Orbital Residential into day to day use by conveyancers while balancing speed, quality, and compliance. Evangelize and advocate to clients for new feature and product releases Support renewals and expansions by surfacing value proof points (throughput, time saved, consistency, QA outcomes) and helping customers scale into new teams/offices. Equip internal champions with playbooks and training materials to reduce dependency and sustain adoption. Product & Go To Market (GTM): be the conveyancing voice of the customer Translate customer feedback into actionable insights for Product and Engineering (workflow gaps, edge cases, accuracy/clarity, usability). Contribute to GTM collateral (use cases, one pagers, ROI narratives) tailored to conveyancing decision makers. Conduct light competitor and market research to inform positioning in the conveyancing tech ecosystem. Represent Orbital credibly in the conveyancing community via webinars, firm events, and industry sessions (where relevant). You should apply if You are a UK conveyancer (solicitor, licensed conveyancer, or legal executive) and are currently practising (or very recently practising) in residential conveyancing. You have 4-10+ years conveyancing experience with strong practical credibility (we care more about depth and judgement than a strict number). You understand the end to end conveyancing workflow - triage, searches, enquiries, reporting, exchange/completion and post completion - across different firm needs, from large, high volume operations to small boutique firms, and can adapt your approach accordingly. You're comfortable being client facing with senior stakeholders (partners, heads of conveyancing, ops leaders, compliance, innovation). You can break complex conveyancing work into clear, structured steps and communicate confidently to different audiences. You're tech literate, curious, and motivated to learn about AI enabled products and safe adoption in legal practice. You thrive in a fast moving environment where you own outcomes and collaborate tightly across Sales, Customer Success and Product. You have experience with conveyancing case management and related tooling (CMS, search providers, digital ID/AML, e signing, post completion platforms). Nice to have Familiarity with Quality Assurance/Quality Control processes and review Strong facilitation skills (running workshops, process mapping, creating and delivering training and enablement sessions). Experience supporting commercial/partnership processes or building playbooks/training. Benefits Competitive salary + performance based bonus/commission (role dependent) + equity options Matched pension contributions Flexible working hours and location 25 days paid holiday (plus bank holidays) Professional equipment and a personal development budget, with training opportunities Cycle to work scheme An inclusive community enjoying all company off sites, lunches, and socials Security is everyone's responsibility at Orbital. We ask all team members to follow our security policies, complete regular awareness training, and handle sensitive data with care in line with ISO 27001 standards. Spot something unusual? Reporting risks or incidents quickly helps us maintain the strong culture of security and compliance we all depend on. At Orbital, we're committed to building a diverse and inclusive team. We especially welcome applications from people who are traditionally underrepresented in tech. Even if you don't meet every single requirement, or if the right role isn't listed yet, we'd still love to hear from you. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on several factors, which may include job related knowledge, skills, experience, and business requirements.
Jobwise Ltd
Lettings Negotiator
Jobwise Ltd Stockport, Cheshire
Are you a people-focused Lettings professional who loves creating great resident experiences? We're looking for a temporary Lettings Negotiator to join our client who is a leading property organisation at their flagship development in Stockport. As a Lettings Negotiator, you'll play a key role in supporting residents, managing the full lettings process, and helping to build a welcoming, community-focused environment. What will you be doing as a Lettings Negotiator? Managing the full end-to-end lettings journey-marketing, enquiries, viewings, referencing, tenancy sign-ups, inventories and deposit handling Keeping property listings and marketing materials up to date, working closely with the marketing team on creative approaches to promoting the development Building strong relationships with residents to ensure they feel welcomed, supported and at home Carrying out regular property and communal area inspections, arranging follow-up works and liaising with residents where needed Ensuring all repairs (responsive, planned and void works) are completed to a high standard, within budget and in line with regulations Organising resident engagement events to support a positive community feel Assisting the wider team with tasks such as rent arrears follow-up, purchase orders and client reporting Proactively identifying and resolving maintenance or cleaning issues across the development Supporting with any reasonable duties to ensure the smooth running of the site We would LOVE to hear from you if you have the following skills and experience: Experience as a Lettings Negotiator, Estate Agent, Tenancy Coordinator, Resident Services Assistant, Property Manager, or similar role Strong attention to detail and a commitment to delivering a seamless customer journey Confident IT skills and the ability to manage your own workload and deadlines Knowledge of marketing approaches used within residential lettings A proactive, motivated team player with great communication skills Flexibility to work some evenings and weekends, especially during busy letting periods Willingness to complete all required training (face-to-face, virtual and e-learning) A full UK driving licence and access to your own vehicle with business insurance Ability to work under pressure and adapt to changing priorities What will you get in return for your work as a Lettings Negotiator? Temporary role on a high-profile development in Stockport Competitive salary of 30,000, this will be broken down into an hourly rate of 16.48 per hour and paid weekly on a time-sheet basis 35 hours per week - full time A varied and rewarding position where no two days are the same Opportunities to get involved in marketing, community events and customer engagement Full training and development support A chance to make a real impact on resident satisfaction and community culture Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Feb 27, 2026
Seasonal
Are you a people-focused Lettings professional who loves creating great resident experiences? We're looking for a temporary Lettings Negotiator to join our client who is a leading property organisation at their flagship development in Stockport. As a Lettings Negotiator, you'll play a key role in supporting residents, managing the full lettings process, and helping to build a welcoming, community-focused environment. What will you be doing as a Lettings Negotiator? Managing the full end-to-end lettings journey-marketing, enquiries, viewings, referencing, tenancy sign-ups, inventories and deposit handling Keeping property listings and marketing materials up to date, working closely with the marketing team on creative approaches to promoting the development Building strong relationships with residents to ensure they feel welcomed, supported and at home Carrying out regular property and communal area inspections, arranging follow-up works and liaising with residents where needed Ensuring all repairs (responsive, planned and void works) are completed to a high standard, within budget and in line with regulations Organising resident engagement events to support a positive community feel Assisting the wider team with tasks such as rent arrears follow-up, purchase orders and client reporting Proactively identifying and resolving maintenance or cleaning issues across the development Supporting with any reasonable duties to ensure the smooth running of the site We would LOVE to hear from you if you have the following skills and experience: Experience as a Lettings Negotiator, Estate Agent, Tenancy Coordinator, Resident Services Assistant, Property Manager, or similar role Strong attention to detail and a commitment to delivering a seamless customer journey Confident IT skills and the ability to manage your own workload and deadlines Knowledge of marketing approaches used within residential lettings A proactive, motivated team player with great communication skills Flexibility to work some evenings and weekends, especially during busy letting periods Willingness to complete all required training (face-to-face, virtual and e-learning) A full UK driving licence and access to your own vehicle with business insurance Ability to work under pressure and adapt to changing priorities What will you get in return for your work as a Lettings Negotiator? Temporary role on a high-profile development in Stockport Competitive salary of 30,000, this will be broken down into an hourly rate of 16.48 per hour and paid weekly on a time-sheet basis 35 hours per week - full time A varied and rewarding position where no two days are the same Opportunities to get involved in marketing, community events and customer engagement Full training and development support A chance to make a real impact on resident satisfaction and community culture Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Nationwide Fire & Security (uk) ltd
Internal Sales Executive
Nationwide Fire & Security (uk) ltd Halesowen, West Midlands
We re recruiting an Internal Sales Assistant (also known as Inside Sales / Sales Support) to support our Fire & Security team. The role is focused on producing remedial quotations from engineer recommendations and supporting our National Account Managers to progress opportunities and deliver excellent customer service. Main duties Prepare accurate remedial quotations for Fire & Security works (e.g., fire alarm, CCTV, access control, intruder, emergency lighting where applicable) Support National Account Managers with quote follow-up, customer communication, and admin Liaise with engineering/service teams to clarify scope, parts, labour, and compliance requirements Manage inbound enquiries and provide timely, professional responses by phone/email Maintain CRM records, quote logs, and pipeline updates Chase approvals and support order progression / handover to operations Essential experience Proven sales experience in internal sales, inside sales, sales support, account support, or similar Confident communicator with strong customer service skills High attention to detail (you ll be producing and checking quotations) Comfortable using CRM systems, Outlook, and Excel Advantageous (nice to have) Experience in the Fire & Security industry Background in an engineering/technical role or ability to interpret engineer remedial recommendations Experience quoting service/remedial works or supporting national/key accounts
Feb 27, 2026
Full time
We re recruiting an Internal Sales Assistant (also known as Inside Sales / Sales Support) to support our Fire & Security team. The role is focused on producing remedial quotations from engineer recommendations and supporting our National Account Managers to progress opportunities and deliver excellent customer service. Main duties Prepare accurate remedial quotations for Fire & Security works (e.g., fire alarm, CCTV, access control, intruder, emergency lighting where applicable) Support National Account Managers with quote follow-up, customer communication, and admin Liaise with engineering/service teams to clarify scope, parts, labour, and compliance requirements Manage inbound enquiries and provide timely, professional responses by phone/email Maintain CRM records, quote logs, and pipeline updates Chase approvals and support order progression / handover to operations Essential experience Proven sales experience in internal sales, inside sales, sales support, account support, or similar Confident communicator with strong customer service skills High attention to detail (you ll be producing and checking quotations) Comfortable using CRM systems, Outlook, and Excel Advantageous (nice to have) Experience in the Fire & Security industry Background in an engineering/technical role or ability to interpret engineer remedial recommendations Experience quoting service/remedial works or supporting national/key accounts
Assistant Account Manager
TRP Recruitment
We have an exciting opportunity to join a design-led, multi-category fashion supplier with a strong global footprint. Based in London, they are looking for an Assistant Account Manager to partner closely with senior category leadership and cross-functional teams to ensure smooth day-to-day account management, from product development through to production, keeping activity on track to critical path click apply for full job details
Feb 27, 2026
Full time
We have an exciting opportunity to join a design-led, multi-category fashion supplier with a strong global footprint. Based in London, they are looking for an Assistant Account Manager to partner closely with senior category leadership and cross-functional teams to ensure smooth day-to-day account management, from product development through to production, keeping activity on track to critical path click apply for full job details
Inc Recruitment
Customer Service and Sales Assistant
Inc Recruitment Colchester, Essex
Customer Service and Sales Assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an Residential environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Feb 27, 2026
Full time
Customer Service and Sales Assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an Residential environment. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Buzz Bingo
Customer Assistant
Buzz Bingo Barnsley, Yorkshire
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Barnsley Club offering a 35 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Feb 27, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Barnsley Club offering a 35 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+

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