Planning & Compliance Assistant Pertemps are working with a busy training and operations provider and they're looking for a highly organised Planning & Compliance Assistant to join their team. This is a varied, hands on role supporting scheduling, compliance, vehicle coordination and general administration across multiple sites. The Role You'll work closely with the Planning and Compliance teams to ensure training runs smoothly, records are accurate, and vehicles and sites remain fully compliant and well organised. Key Responsibilities Maintain compliance records including training matrices, renewals and qualifications Monitor defect reporting , licence checks, PMI sheets and vehicle documentation Support vehicle maintenance including breakdowns, tyre issues and service reminders Manage stock and paperwork across multiple sites Handle training administration including scanning, uploading and filing Assist with training materials and updates Plan training sessions and tests including DVSA bookings and joining instructions Support social media updates such as pass photos and course announcements Assist with rota updates and provide cover for planning manager when required General admin and housekeeping duties Booking theory tests and managing related paperwork What We're Looking For Strong communication and organisational skills Ability to multitask and work under pressure Positive, professional and proactive attitude Good written English and confident using systems Practical, adaptable and willing to learn Experience in Planning is essential Location: Shrewsbury, Shropshire Hours: Full time, 08:00-17:00 Salary: £13.50 per hour (Temp to perm) If you're interested, please apply today!
May 12, 2026
Full time
Planning & Compliance Assistant Pertemps are working with a busy training and operations provider and they're looking for a highly organised Planning & Compliance Assistant to join their team. This is a varied, hands on role supporting scheduling, compliance, vehicle coordination and general administration across multiple sites. The Role You'll work closely with the Planning and Compliance teams to ensure training runs smoothly, records are accurate, and vehicles and sites remain fully compliant and well organised. Key Responsibilities Maintain compliance records including training matrices, renewals and qualifications Monitor defect reporting , licence checks, PMI sheets and vehicle documentation Support vehicle maintenance including breakdowns, tyre issues and service reminders Manage stock and paperwork across multiple sites Handle training administration including scanning, uploading and filing Assist with training materials and updates Plan training sessions and tests including DVSA bookings and joining instructions Support social media updates such as pass photos and course announcements Assist with rota updates and provide cover for planning manager when required General admin and housekeeping duties Booking theory tests and managing related paperwork What We're Looking For Strong communication and organisational skills Ability to multitask and work under pressure Positive, professional and proactive attitude Good written English and confident using systems Practical, adaptable and willing to learn Experience in Planning is essential Location: Shrewsbury, Shropshire Hours: Full time, 08:00-17:00 Salary: £13.50 per hour (Temp to perm) If you're interested, please apply today!
GBR Recruitment Ltd are working exclusively with a fantastic & highly respected boutique nursery, recruiting for an experienced Nursery Manager to manage & lead the delivery of high-quality early years care & early years education (EYFS) for children aged 0-5 years. The Nursery Manager will mentor, coach, develop & lead a team of 20 employees including a Deputy Manager, Room Leaders, Early Years Practitioners & Nursery Assistants delivering an exceptional experience for all children & their parents / guardians, within a site that caters for 45 children. The Nursery Manager is responsible for the effective day-to-day leadership & management of the nursery setting, ensuring the highest standards of care, welfare, safety, SEND, safeguarding & education (play-based learning, direct experiences & active learning) are delivered in line with Ofsted, EYFS & regulatory requirements. Duties: Lead the daily operations of the nursery delivering exceptional care Implement effective & robust policies, procedures & operating standards. Maintain compliance with EYFS, Ofsted, SEND, safeguarding legislation, plus health & safety standards. Manage H&S risk assessments, fire alarm checks & fire drills Update accident, incident & medication records, plus site security Ensure appropriate staffing levels & ratios at all times, managing rota's Prepare the site for inspections & audits (Ofsted etc.) Ensure audits & actions plans are achieved following inspections. Abide to the EYFS curriculum framework & implement the standards to ensure high-quality teaching & learning across the nursery. Develop the quality improvement plan & lead on Ofsted inspections to ensure a positive outcome in line with the latest Ofsted framework. Observe & assess the children to ensure they are making good progress Proactive SEN co-ordination & SEN children support & development Act as the Designated Safeguarding Lead (DSL) for the nursery Build strong, positive, professional relationships with parents & carers. Effectively manage all admissions, occupancy & waiting lists Ensure GDPR & data protection standards are adhered to. Support budget control / P&L at site level, inc. staffing costs & resources Attributes: Level 3 or level 5 qualification in Early Years (Level 5 preferred) . Proven experience in a Nursery leadership or management role. Strong knowledge of EYFS, safeguarding & Ofsted frameworks. Experience leading an Ofsted inspection desirable Training in safeguarding leadership (DSL) desirable This role is commutable from parts of Lincolnshire, parts of Northamptonshire & parts of Cambridgeshire. This role could suit an early years professional working as a Deputy Nursery Manager, Early Years Manager, Setting Manager, Head of Centre/Early Learning and Childcare Centre, Pre-school Leader, Pre-school Manager or similar job titles with similar responsibilities & duties. If you want to be part of a fantastic boutique nursery & to work in fantastic surroundings with fantastic people then apply today! Immediate start available.
May 12, 2026
Full time
GBR Recruitment Ltd are working exclusively with a fantastic & highly respected boutique nursery, recruiting for an experienced Nursery Manager to manage & lead the delivery of high-quality early years care & early years education (EYFS) for children aged 0-5 years. The Nursery Manager will mentor, coach, develop & lead a team of 20 employees including a Deputy Manager, Room Leaders, Early Years Practitioners & Nursery Assistants delivering an exceptional experience for all children & their parents / guardians, within a site that caters for 45 children. The Nursery Manager is responsible for the effective day-to-day leadership & management of the nursery setting, ensuring the highest standards of care, welfare, safety, SEND, safeguarding & education (play-based learning, direct experiences & active learning) are delivered in line with Ofsted, EYFS & regulatory requirements. Duties: Lead the daily operations of the nursery delivering exceptional care Implement effective & robust policies, procedures & operating standards. Maintain compliance with EYFS, Ofsted, SEND, safeguarding legislation, plus health & safety standards. Manage H&S risk assessments, fire alarm checks & fire drills Update accident, incident & medication records, plus site security Ensure appropriate staffing levels & ratios at all times, managing rota's Prepare the site for inspections & audits (Ofsted etc.) Ensure audits & actions plans are achieved following inspections. Abide to the EYFS curriculum framework & implement the standards to ensure high-quality teaching & learning across the nursery. Develop the quality improvement plan & lead on Ofsted inspections to ensure a positive outcome in line with the latest Ofsted framework. Observe & assess the children to ensure they are making good progress Proactive SEN co-ordination & SEN children support & development Act as the Designated Safeguarding Lead (DSL) for the nursery Build strong, positive, professional relationships with parents & carers. Effectively manage all admissions, occupancy & waiting lists Ensure GDPR & data protection standards are adhered to. Support budget control / P&L at site level, inc. staffing costs & resources Attributes: Level 3 or level 5 qualification in Early Years (Level 5 preferred) . Proven experience in a Nursery leadership or management role. Strong knowledge of EYFS, safeguarding & Ofsted frameworks. Experience leading an Ofsted inspection desirable Training in safeguarding leadership (DSL) desirable This role is commutable from parts of Lincolnshire, parts of Northamptonshire & parts of Cambridgeshire. This role could suit an early years professional working as a Deputy Nursery Manager, Early Years Manager, Setting Manager, Head of Centre/Early Learning and Childcare Centre, Pre-school Leader, Pre-school Manager or similar job titles with similar responsibilities & duties. If you want to be part of a fantastic boutique nursery & to work in fantastic surroundings with fantastic people then apply today! Immediate start available.
Trainee HR Generalist Placement Programme £28K-£55K+ Job Placement Programme Please note this is a training course, and fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Ready for a career change? ITOL Recruit's HR Generalist Job Programme is designed for individuals looking to move into Human Resources with no prior experience required. No prior experience required. Train online at your own pace and land your first HR Generalist role in as little as 1-3 months. Salary Expectations: HR Administrator: £30,000+ HR Assistant: £35,000+ HR Officer: £35,000+ HR Manager: £55,000+ Senior HR roles: £60,000+ We Get You Hired We're not new to this. ITOL Recruit has over 15 years' experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: Accrediation by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more for practical experience Professional CV and LinkedIn optimisation Dedicated recruitment support until you're placed Ready to Start? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources
May 12, 2026
Full time
Trainee HR Generalist Placement Programme £28K-£55K+ Job Placement Programme Please note this is a training course, and fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Ready for a career change? ITOL Recruit's HR Generalist Job Programme is designed for individuals looking to move into Human Resources with no prior experience required. No prior experience required. Train online at your own pace and land your first HR Generalist role in as little as 1-3 months. Salary Expectations: HR Administrator: £30,000+ HR Assistant: £35,000+ HR Officer: £35,000+ HR Manager: £55,000+ Senior HR roles: £60,000+ We Get You Hired We're not new to this. ITOL Recruit has over 15 years' experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: Accrediation by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more for practical experience Professional CV and LinkedIn optimisation Dedicated recruitment support until you're placed Ready to Start? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources
Assistant Maintenance Manager - £35k - £45k - Gym Membership+Employee Discount+Health & Wellbeing Programme+ Discounted Food+Cycle to Work SchemeWe are seeking a highly motivated and experienced Assistant Maintenance Manager to join a luxury 4-star hotel and spa in Weybridge. This is a high-end hospitality environment where exceptional personal presentation is required at all times.As Assistant Maintenance Manager, you will oversee and coordinate all maintenance functions on the property to the highest standards, while managing expenditure and supervising projects. This is a hands-on role within a small, professional team.You will work closely with the Facilities Manager, drawing on your hospitality experience to ensure all maintenance requirements are met to a high standard. This role is ideal for an Assistant Maintenance Manager looking to take the next step in their career within a prestigious establishment.Required Assistant Maintenance Manager Experience: Level 3 Health and Safety Qualification IOSH / NEBOSH Desirable Electrics, plumbing, painting, decorating and general maintenance knowledge Previous Hotel environment experience desirable Exceptional standards of service Flexible to work early and late shifts, including weekends and Bank Holidays, with availability for emergency call-outs. This is a 45-hour contract over 5 days.As an Assistant Maintenance Manager, you will be expected to demonstrate sound health and safety practices, maintain accurate records, and contribute to the smooth delivery of projects on a day-to-day basis.Apply now for immediate consideration for the Assistant Maintenance Manager position or contact Kyle Crossland at ITSS Recruitment for more information.
May 12, 2026
Full time
Assistant Maintenance Manager - £35k - £45k - Gym Membership+Employee Discount+Health & Wellbeing Programme+ Discounted Food+Cycle to Work SchemeWe are seeking a highly motivated and experienced Assistant Maintenance Manager to join a luxury 4-star hotel and spa in Weybridge. This is a high-end hospitality environment where exceptional personal presentation is required at all times.As Assistant Maintenance Manager, you will oversee and coordinate all maintenance functions on the property to the highest standards, while managing expenditure and supervising projects. This is a hands-on role within a small, professional team.You will work closely with the Facilities Manager, drawing on your hospitality experience to ensure all maintenance requirements are met to a high standard. This role is ideal for an Assistant Maintenance Manager looking to take the next step in their career within a prestigious establishment.Required Assistant Maintenance Manager Experience: Level 3 Health and Safety Qualification IOSH / NEBOSH Desirable Electrics, plumbing, painting, decorating and general maintenance knowledge Previous Hotel environment experience desirable Exceptional standards of service Flexible to work early and late shifts, including weekends and Bank Holidays, with availability for emergency call-outs. This is a 45-hour contract over 5 days.As an Assistant Maintenance Manager, you will be expected to demonstrate sound health and safety practices, maintain accurate records, and contribute to the smooth delivery of projects on a day-to-day basis.Apply now for immediate consideration for the Assistant Maintenance Manager position or contact Kyle Crossland at ITSS Recruitment for more information.
Pertemps Network Group are assisting a reputable housing provider in seeking an experienced Building Safety & Compliance Manager (Interim) to join their Housing Directorate on an interim basis. This is a key leadership role responsible for ensuring compliance with statutory housing safety requirements, managing specialist teams, and driving best practice across building safety and regulatory compliance Location: Hybrid - 2 days in the office Rate: £29-£32 per hour Contract: 3-6 months initially (with potential extension) This is an excellent opportunity for a seasoned compliance professional with strong leadership experience and a thorough understanding of housing safety legislation, including the Building Safety Act 2022 . Key Responsibilities Act as the organisation's lead point of contact for building safety, housing compliance, and health & safety matters Ensure compliance with the Health and Safety at Work Act , focusing on the "Big 7" compliance areas (Fire, Gas, Electrical, Lifts, Asbestos, Water Hygiene/Legionella, and Building Safety) Provide technical advice, guidance, and training to staff, residents, and stakeholders Lead the design, implementation, and monitoring of compliance systems and performance frameworks Oversee and maintain the Golden Thread of information for High-Risk Residential Buildings (HRRBs) Monitor performance data and KPIs to ensure statutory compliance across housing services Work closely with senior leadership, including the Assistant Director of Homes and Heads of Service Ensure best practice procurement and contract management across statutory compliance areas Produce reports and strategic updates for senior management and external regulators Promote a strong organisational culture of health, safety, and compliance Team & Budget Management Manage a team of 2 Compliance Leads and 3 support staff Oversee staffing, software, and surveying budgets Manage compliance-related budgets including asbestos and fire risk surveying (circa £350k) Provide leadership, coaching, and performance management to maintain a high-performing team Key Requirements Proven experience in building safety and housing compliance management Strong working knowledge of: Building Safety Act 2022 Health and Safety at Work Act Fire Safety and landlord statutory compliance duties Experience managing compliance across social housing portfolios Demonstrated leadership experience managing specialist compliance teams Experience working with regulatory bodies such as the HSE , Fire Authorities , or similar Ability to interpret legislation and translate it into operational policies and procedures Strong reporting, analytical, and stakeholder engagement skills Experience managing budgets and service delivery performance What Success Looks Like in This Role Full compliance with statutory housing safety regulations Robust systems and processes in place to manage risk and remedial actions Strong performance against KPIs and regulatory expectations Effective leadership of compliance teams Delivery of safe, compliant, and customer-focused housing services Apply Now If you are an experienced Building Safety & Compliance Manager looking for your next interim opportunity within a forward-thinking housing organisation, we would be keen to hear from you.
May 12, 2026
Seasonal
Pertemps Network Group are assisting a reputable housing provider in seeking an experienced Building Safety & Compliance Manager (Interim) to join their Housing Directorate on an interim basis. This is a key leadership role responsible for ensuring compliance with statutory housing safety requirements, managing specialist teams, and driving best practice across building safety and regulatory compliance Location: Hybrid - 2 days in the office Rate: £29-£32 per hour Contract: 3-6 months initially (with potential extension) This is an excellent opportunity for a seasoned compliance professional with strong leadership experience and a thorough understanding of housing safety legislation, including the Building Safety Act 2022 . Key Responsibilities Act as the organisation's lead point of contact for building safety, housing compliance, and health & safety matters Ensure compliance with the Health and Safety at Work Act , focusing on the "Big 7" compliance areas (Fire, Gas, Electrical, Lifts, Asbestos, Water Hygiene/Legionella, and Building Safety) Provide technical advice, guidance, and training to staff, residents, and stakeholders Lead the design, implementation, and monitoring of compliance systems and performance frameworks Oversee and maintain the Golden Thread of information for High-Risk Residential Buildings (HRRBs) Monitor performance data and KPIs to ensure statutory compliance across housing services Work closely with senior leadership, including the Assistant Director of Homes and Heads of Service Ensure best practice procurement and contract management across statutory compliance areas Produce reports and strategic updates for senior management and external regulators Promote a strong organisational culture of health, safety, and compliance Team & Budget Management Manage a team of 2 Compliance Leads and 3 support staff Oversee staffing, software, and surveying budgets Manage compliance-related budgets including asbestos and fire risk surveying (circa £350k) Provide leadership, coaching, and performance management to maintain a high-performing team Key Requirements Proven experience in building safety and housing compliance management Strong working knowledge of: Building Safety Act 2022 Health and Safety at Work Act Fire Safety and landlord statutory compliance duties Experience managing compliance across social housing portfolios Demonstrated leadership experience managing specialist compliance teams Experience working with regulatory bodies such as the HSE , Fire Authorities , or similar Ability to interpret legislation and translate it into operational policies and procedures Strong reporting, analytical, and stakeholder engagement skills Experience managing budgets and service delivery performance What Success Looks Like in This Role Full compliance with statutory housing safety regulations Robust systems and processes in place to manage risk and remedial actions Strong performance against KPIs and regulatory expectations Effective leadership of compliance teams Delivery of safe, compliant, and customer-focused housing services Apply Now If you are an experienced Building Safety & Compliance Manager looking for your next interim opportunity within a forward-thinking housing organisation, we would be keen to hear from you.
Operations Manager Location: Banbury. Office-based five days a week with visits to Customer projects that span Oxfordshire, Northamptonshire and the Cotswolds. Salary: Starting from £50,000 (flexible for the perfect candidate) Working hours : Monday to Friday (40-hour week) The company is growing its team to include a proactive, diligent, and effective Operations Manager to oversee its team of fully accredited engineers delivering reliable, professional plumbing and heating solutions keeping homes and businesses running smoothly across Oxfordshire and the surrounding areas. Role Summary They are seeking an experienced Operational Manager with a background in commercial/domestic plumbing/heating to oversee the day-to-day delivery of their projects and field operations. The ideal candidate will be a former plumber/heating engineer with a minimum of five years industry experience who has progressed into an operational or supervisory leadership role within a small or growing commercial plumbing/heating engineering business. This position is responsible for managing site teams, coordinating project timelines, ensuring health and safety compliance, and maintaining high standards of workmanship and client service. The Operational Manager will work closely with senior leadership to support business growth, improve operational efficiency, and implement scalable processes suitable for an expanding firm. The successful candidate will combine hands-on technical knowledge with strong planning, people management, and commercial awareness enabling them to bridge the gap between field delivery and strategic operations. Experience working in fast-paced environments, managing multiple projects, and supporting workforce development is essential. Key Responsibilities: Provide direct line management to a team of approximately 10 field-based engineers, including plumbers, apprentices, and subcontractors where applicable. Plan, coordinate, and oversee the day-to-day operational delivery of multiple commercial/domestic plumbing/heating projects. Work closely with the Estimator to review project scopes, labour allocations, cost assumptions, and programme requirements prior to project commencement. Collaborate with office staff to ensure the smooth scheduling of works, materials procurement, documentation, and client communications. Monitor project progress to ensure works are delivered on time, within budget, and to the Company s quality standards. Drive operational efficiency across the wider business and all projects by reviewing workflows, resource allocation, and site productivity. Conduct regular site visitations to review workmanship, compliance, progress against programme, and health & safety standards. Provide technical guidance and problem-solving support to site teams, maintaining a proactive, solutions-focused approach. Foster a positive, can-do culture within the operational team, promoting accountability, teamwork, and high morale. Identify and escalate project risks, delays, or commercial issues, implementing corrective actions where required. Support workforce development through mentoring, performance management, and skills progression of team members. Ensure all works comply with relevant regulations, industry standards, and Company policies. Contribute to continuous improvement initiatives as the business grows, helping to implement scalable operational processes. Attend internal planning meetings and client/site meetings where operational representation is required. Additional day-to-day responsibilities Managing holidays and absence across the team to ensure the business can always run efficiently and without large gaps in output Oversight of the Company van fleet, ensuring servicing, MOTs and insurances etc. are up-to-date Oversight of the daily operations of the travelling team of engineers Supporting the estimator in pricing projects and raising quotes to measure profit and margins Working closely with the Customer Service Assistant and Office Manager to ensure the smooth running of operations within the Head Office. Required Qualifications: It s essential for the right candidate to have held a previous commercial gas qualification/certification (even if it s now expired). Preferred Skills: Proven experience within the world of Project Management (use of PM tools or software is a bonus) Good understanding and familiarity of the basic principles of HR and Employee Management Keenness to stay up to date with safe working practices and H&S legislation Experience with Commusoft or a similar CRM would be preferred Competent knowledge of Office 365 products (Teams, Word, Excel, Outlook, etc.) Benefits: Competitive Salary (they believe in offering fair and competitive wages based on experience and the right attitude to succeed and exceed in the business) Company Bonus Scheme (performance-based) 21 days holiday + statutory bank holidays 3% company pension contribution Use of Company van (driving license therefore essential) To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
May 12, 2026
Full time
Operations Manager Location: Banbury. Office-based five days a week with visits to Customer projects that span Oxfordshire, Northamptonshire and the Cotswolds. Salary: Starting from £50,000 (flexible for the perfect candidate) Working hours : Monday to Friday (40-hour week) The company is growing its team to include a proactive, diligent, and effective Operations Manager to oversee its team of fully accredited engineers delivering reliable, professional plumbing and heating solutions keeping homes and businesses running smoothly across Oxfordshire and the surrounding areas. Role Summary They are seeking an experienced Operational Manager with a background in commercial/domestic plumbing/heating to oversee the day-to-day delivery of their projects and field operations. The ideal candidate will be a former plumber/heating engineer with a minimum of five years industry experience who has progressed into an operational or supervisory leadership role within a small or growing commercial plumbing/heating engineering business. This position is responsible for managing site teams, coordinating project timelines, ensuring health and safety compliance, and maintaining high standards of workmanship and client service. The Operational Manager will work closely with senior leadership to support business growth, improve operational efficiency, and implement scalable processes suitable for an expanding firm. The successful candidate will combine hands-on technical knowledge with strong planning, people management, and commercial awareness enabling them to bridge the gap between field delivery and strategic operations. Experience working in fast-paced environments, managing multiple projects, and supporting workforce development is essential. Key Responsibilities: Provide direct line management to a team of approximately 10 field-based engineers, including plumbers, apprentices, and subcontractors where applicable. Plan, coordinate, and oversee the day-to-day operational delivery of multiple commercial/domestic plumbing/heating projects. Work closely with the Estimator to review project scopes, labour allocations, cost assumptions, and programme requirements prior to project commencement. Collaborate with office staff to ensure the smooth scheduling of works, materials procurement, documentation, and client communications. Monitor project progress to ensure works are delivered on time, within budget, and to the Company s quality standards. Drive operational efficiency across the wider business and all projects by reviewing workflows, resource allocation, and site productivity. Conduct regular site visitations to review workmanship, compliance, progress against programme, and health & safety standards. Provide technical guidance and problem-solving support to site teams, maintaining a proactive, solutions-focused approach. Foster a positive, can-do culture within the operational team, promoting accountability, teamwork, and high morale. Identify and escalate project risks, delays, or commercial issues, implementing corrective actions where required. Support workforce development through mentoring, performance management, and skills progression of team members. Ensure all works comply with relevant regulations, industry standards, and Company policies. Contribute to continuous improvement initiatives as the business grows, helping to implement scalable operational processes. Attend internal planning meetings and client/site meetings where operational representation is required. Additional day-to-day responsibilities Managing holidays and absence across the team to ensure the business can always run efficiently and without large gaps in output Oversight of the Company van fleet, ensuring servicing, MOTs and insurances etc. are up-to-date Oversight of the daily operations of the travelling team of engineers Supporting the estimator in pricing projects and raising quotes to measure profit and margins Working closely with the Customer Service Assistant and Office Manager to ensure the smooth running of operations within the Head Office. Required Qualifications: It s essential for the right candidate to have held a previous commercial gas qualification/certification (even if it s now expired). Preferred Skills: Proven experience within the world of Project Management (use of PM tools or software is a bonus) Good understanding and familiarity of the basic principles of HR and Employee Management Keenness to stay up to date with safe working practices and H&S legislation Experience with Commusoft or a similar CRM would be preferred Competent knowledge of Office 365 products (Teams, Word, Excel, Outlook, etc.) Benefits: Competitive Salary (they believe in offering fair and competitive wages based on experience and the right attitude to succeed and exceed in the business) Company Bonus Scheme (performance-based) 21 days holiday + statutory bank holidays 3% company pension contribution Use of Company van (driving license therefore essential) To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
An established firm of accountants based in Leicester, with a great reputation as an employer are looking for a Senior Accountant, to work out of their office in Leicester due to expanding workloads and growth of the firm. The role is open to part-time and full-time candidates and the salary is dependent on experience. The firm may hire up to a full Manager grade, for the right person. The firm can offer excellent long-term progression opportunities, as well as flexible working hours and hybrid working. Responsibilities: Prepare statutory accounts for limited companies independently and to a high professional standard. Review accounts preparation work completed by junior team members and provide clear, constructive feedback. Supervise, mentor, and train junior accountants and accounts assistants to support their technical development. Liaise directly with clients to resolve queries, request information, and maintain strong professional relationships. Complete file reviews and ensure assignments are fully prepared for final Partner review and sign-off. Ensure compliance with all relevant accounting standards, including full disclosure requirements under FRS 102. Prepare and review capital allowances computations. Advise on and process trading losses and related tax treatments. Manage matters relating to Section 455 tax and overdrawn directors' loan accounts. Prepare and advise on dividends and personal tax implications for directors and shareholders. Benefits: Competitive salary in-line with market rate Hybrid working, up to 2 days a week from home Flexibility in start and finish times Free parking onsite Good central office location, close to many transport links for an easy commute Company pension scheme Opportunity for career progression with a well-established accountancy firm Requirements: Desirable but not essential - ACCA/ACA qualified (or soon to be qualified) Full right to work in the UK
May 12, 2026
Seasonal
An established firm of accountants based in Leicester, with a great reputation as an employer are looking for a Senior Accountant, to work out of their office in Leicester due to expanding workloads and growth of the firm. The role is open to part-time and full-time candidates and the salary is dependent on experience. The firm may hire up to a full Manager grade, for the right person. The firm can offer excellent long-term progression opportunities, as well as flexible working hours and hybrid working. Responsibilities: Prepare statutory accounts for limited companies independently and to a high professional standard. Review accounts preparation work completed by junior team members and provide clear, constructive feedback. Supervise, mentor, and train junior accountants and accounts assistants to support their technical development. Liaise directly with clients to resolve queries, request information, and maintain strong professional relationships. Complete file reviews and ensure assignments are fully prepared for final Partner review and sign-off. Ensure compliance with all relevant accounting standards, including full disclosure requirements under FRS 102. Prepare and review capital allowances computations. Advise on and process trading losses and related tax treatments. Manage matters relating to Section 455 tax and overdrawn directors' loan accounts. Prepare and advise on dividends and personal tax implications for directors and shareholders. Benefits: Competitive salary in-line with market rate Hybrid working, up to 2 days a week from home Flexibility in start and finish times Free parking onsite Good central office location, close to many transport links for an easy commute Company pension scheme Opportunity for career progression with a well-established accountancy firm Requirements: Desirable but not essential - ACCA/ACA qualified (or soon to be qualified) Full right to work in the UK
GBR Recruitment Ltd are working exclusively with a fantastic & highly respected boutique nursery, recruiting for an experienced Nursery Manager to manage & lead the delivery of high-quality early years care & early years education (EYFS) for children aged 0-5 years. The Nursery Manager will mentor, coach, develop & lead a team of 20 employees including a Deputy Manager, Room Leaders, Early Years Practitioners & Nursery Assistants delivering an exceptional experience for all children & their parents / guardians, within a site that caters for 45 children. The Nursery Manager is responsible for the effective day-to-day leadership & management of the nursery setting, ensuring the highest standards of care, welfare, safety, SEND, safeguarding & education (play-based learning, direct experiences & active learning) are delivered in line with Ofsted, EYFS & regulatory requirements. Duties: Lead the daily operations of the nursery delivering exceptional care Implement effective & robust policies, procedures & operating standards. Maintain compliance with EYFS, Ofsted, SEND, safeguarding legislation, plus health & safety standards. Manage H&S risk assessments, fire alarm checks & fire drills Update accident, incident & medication records, plus site security Ensure appropriate staffing levels & ratios at all times, managing rota's Prepare the site for inspections & audits (Ofsted etc.) Ensure audits & actions plans are achieved following inspections. Abide to the EYFS curriculum framework & implement the standards to ensure high-quality teaching & learning across the nursery. Develop the quality improvement plan & lead on Ofsted inspections to ensure a positive outcome in line with the latest Ofsted framework. Observe & assess the children to ensure they are making good progress Proactive SEN co-ordination & SEN children support & development Act as the Designated Safeguarding Lead (DSL) for the nursery Build strong, positive, professional relationships with parents & carers. Effectively manage all admissions, occupancy & waiting lists Ensure GDPR & data protection standards are adhered to. Support budget control / P&L at site level, inc. staffing costs & resources Attributes: Level 3 or level 5 qualification in Early Years (Level 5 preferred) . Proven experience in a Nursery leadership or management role. Strong knowledge of EYFS, safeguarding & Ofsted frameworks. Experience leading an Ofsted inspection desirable Training in safeguarding leadership (DSL) desirable This role is commutable from parts of Lincolnshire, parts of Northamptonshire & parts of Cambridgeshire. This role could suit an early years professional working as a Deputy Nursery Manager, Early Years Manager, Setting Manager, Head of Centre/Early Learning and Childcare Centre, Pre-school Leader, Pre-school Manager or similar job titles with similar responsibilities & duties. If you want to be part of a fantastic boutique nursery & to work in fantastic surroundings with fantastic people then apply today! Immediate start available.
May 12, 2026
Full time
GBR Recruitment Ltd are working exclusively with a fantastic & highly respected boutique nursery, recruiting for an experienced Nursery Manager to manage & lead the delivery of high-quality early years care & early years education (EYFS) for children aged 0-5 years. The Nursery Manager will mentor, coach, develop & lead a team of 20 employees including a Deputy Manager, Room Leaders, Early Years Practitioners & Nursery Assistants delivering an exceptional experience for all children & their parents / guardians, within a site that caters for 45 children. The Nursery Manager is responsible for the effective day-to-day leadership & management of the nursery setting, ensuring the highest standards of care, welfare, safety, SEND, safeguarding & education (play-based learning, direct experiences & active learning) are delivered in line with Ofsted, EYFS & regulatory requirements. Duties: Lead the daily operations of the nursery delivering exceptional care Implement effective & robust policies, procedures & operating standards. Maintain compliance with EYFS, Ofsted, SEND, safeguarding legislation, plus health & safety standards. Manage H&S risk assessments, fire alarm checks & fire drills Update accident, incident & medication records, plus site security Ensure appropriate staffing levels & ratios at all times, managing rota's Prepare the site for inspections & audits (Ofsted etc.) Ensure audits & actions plans are achieved following inspections. Abide to the EYFS curriculum framework & implement the standards to ensure high-quality teaching & learning across the nursery. Develop the quality improvement plan & lead on Ofsted inspections to ensure a positive outcome in line with the latest Ofsted framework. Observe & assess the children to ensure they are making good progress Proactive SEN co-ordination & SEN children support & development Act as the Designated Safeguarding Lead (DSL) for the nursery Build strong, positive, professional relationships with parents & carers. Effectively manage all admissions, occupancy & waiting lists Ensure GDPR & data protection standards are adhered to. Support budget control / P&L at site level, inc. staffing costs & resources Attributes: Level 3 or level 5 qualification in Early Years (Level 5 preferred) . Proven experience in a Nursery leadership or management role. Strong knowledge of EYFS, safeguarding & Ofsted frameworks. Experience leading an Ofsted inspection desirable Training in safeguarding leadership (DSL) desirable This role is commutable from parts of Lincolnshire, parts of Northamptonshire & parts of Cambridgeshire. This role could suit an early years professional working as a Deputy Nursery Manager, Early Years Manager, Setting Manager, Head of Centre/Early Learning and Childcare Centre, Pre-school Leader, Pre-school Manager or similar job titles with similar responsibilities & duties. If you want to be part of a fantastic boutique nursery & to work in fantastic surroundings with fantastic people then apply today! Immediate start available.
GBR Recruitment Ltd are working exclusively with a fantastic & highly respected boutique nursery, recruiting for an experienced Nursery Manager to manage & lead the delivery of high-quality early years care & early years education (EYFS) for children aged 0-5 years. The Nursery Manager will mentor, coach, develop & lead a team of 20 employees including a Deputy Manager, Room Leaders, Early Years Practitioners & Nursery Assistants delivering an exceptional experience for all children & their parents / guardians, within a site that caters for 45 children. The Nursery Manager is responsible for the effective day-to-day leadership & management of the nursery setting, ensuring the highest standards of care, welfare, safety, SEND, safeguarding & education (play-based learning, direct experiences & active learning) are delivered in line with Ofsted, EYFS & regulatory requirements. Duties: Lead the daily operations of the nursery delivering exceptional care Implement effective & robust policies, procedures & operating standards. Maintain compliance with EYFS, Ofsted, SEND, safeguarding legislation, plus health & safety standards. Manage H&S risk assessments, fire alarm checks & fire drills Update accident, incident & medication records, plus site security Ensure appropriate staffing levels & ratios at all times, managing rota's Prepare the site for inspections & audits (Ofsted etc.) Ensure audits & actions plans are achieved following inspections. Abide to the EYFS curriculum framework & implement the standards to ensure high-quality teaching & learning across the nursery. Develop the quality improvement plan & lead on Ofsted inspections to ensure a positive outcome in line with the latest Ofsted framework. Observe & assess the children to ensure they are making good progress Proactive SEN co-ordination & SEN children support & development Act as the Designated Safeguarding Lead (DSL) for the nursery Build strong, positive, professional relationships with parents & carers. Effectively manage all admissions, occupancy & waiting lists Ensure GDPR & data protection standards are adhered to. Support budget control / P&L at site level, inc. staffing costs & resources Attributes: Level 3 or level 5 qualification in Early Years (Level 5 preferred) . Proven experience in a Nursery leadership or management role. Strong knowledge of EYFS, safeguarding & Ofsted frameworks. Experience leading an Ofsted inspection desirable Training in safeguarding leadership (DSL) desirable This role is commutable from parts of Lincolnshire, parts of Northamptonshire & parts of Cambridgeshire. This role could suit an early years professional working as a Deputy Nursery Manager, Early Years Manager, Setting Manager, Head of Centre/Early Learning and Childcare Centre, Pre-school Leader, Pre-school Manager or similar job titles with similar responsibilities & duties. If you want to be part of a fantastic boutique nursery & to work in fantastic surroundings with fantastic people then apply today! Immediate start available.
May 12, 2026
Full time
GBR Recruitment Ltd are working exclusively with a fantastic & highly respected boutique nursery, recruiting for an experienced Nursery Manager to manage & lead the delivery of high-quality early years care & early years education (EYFS) for children aged 0-5 years. The Nursery Manager will mentor, coach, develop & lead a team of 20 employees including a Deputy Manager, Room Leaders, Early Years Practitioners & Nursery Assistants delivering an exceptional experience for all children & their parents / guardians, within a site that caters for 45 children. The Nursery Manager is responsible for the effective day-to-day leadership & management of the nursery setting, ensuring the highest standards of care, welfare, safety, SEND, safeguarding & education (play-based learning, direct experiences & active learning) are delivered in line with Ofsted, EYFS & regulatory requirements. Duties: Lead the daily operations of the nursery delivering exceptional care Implement effective & robust policies, procedures & operating standards. Maintain compliance with EYFS, Ofsted, SEND, safeguarding legislation, plus health & safety standards. Manage H&S risk assessments, fire alarm checks & fire drills Update accident, incident & medication records, plus site security Ensure appropriate staffing levels & ratios at all times, managing rota's Prepare the site for inspections & audits (Ofsted etc.) Ensure audits & actions plans are achieved following inspections. Abide to the EYFS curriculum framework & implement the standards to ensure high-quality teaching & learning across the nursery. Develop the quality improvement plan & lead on Ofsted inspections to ensure a positive outcome in line with the latest Ofsted framework. Observe & assess the children to ensure they are making good progress Proactive SEN co-ordination & SEN children support & development Act as the Designated Safeguarding Lead (DSL) for the nursery Build strong, positive, professional relationships with parents & carers. Effectively manage all admissions, occupancy & waiting lists Ensure GDPR & data protection standards are adhered to. Support budget control / P&L at site level, inc. staffing costs & resources Attributes: Level 3 or level 5 qualification in Early Years (Level 5 preferred) . Proven experience in a Nursery leadership or management role. Strong knowledge of EYFS, safeguarding & Ofsted frameworks. Experience leading an Ofsted inspection desirable Training in safeguarding leadership (DSL) desirable This role is commutable from parts of Lincolnshire, parts of Northamptonshire & parts of Cambridgeshire. This role could suit an early years professional working as a Deputy Nursery Manager, Early Years Manager, Setting Manager, Head of Centre/Early Learning and Childcare Centre, Pre-school Leader, Pre-school Manager or similar job titles with similar responsibilities & duties. If you want to be part of a fantastic boutique nursery & to work in fantastic surroundings with fantastic people then apply today! Immediate start available.
Vacancy Specification Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations • Drive employee engagement and help the store meet targets and KPIs • Monitor product quality and manage stock rotation to maintain freshness • Ensure health & safety standards and compliance are met • Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment • Strong time management and operational efficiency skills • Motivated to meet KPIs and exceed targets consistently • Focused on delivering excellent customer service • Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary • 25 days annual leave plus bank holidays • A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata • Access to an online wellness portal and 24/7 Employee Assistance Programme • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
May 12, 2026
Full time
Vacancy Specification Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations • Drive employee engagement and help the store meet targets and KPIs • Monitor product quality and manage stock rotation to maintain freshness • Ensure health & safety standards and compliance are met • Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment • Strong time management and operational efficiency skills • Motivated to meet KPIs and exceed targets consistently • Focused on delivering excellent customer service • Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary • 25 days annual leave plus bank holidays • A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata • Access to an online wellness portal and 24/7 Employee Assistance Programme • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Enjoy a permanent opportunity as a Site Supervisor working for a respected social housing contractor offering long-term stability, career progression, and a supportive team environment. This Site Supervisor role will see you overseeing planned works programmes across social housing properties, including kitchens, bathrooms, electrical upgrades, and void works. You will support the successful delivery of projects by supervising operatives and subcontractors on site while ensuring works are completed safely, on time, and to a high standard. As a Site Supervisor, you will be site-based across Derby and surrounding areas, ensuring daily site activities run smoothly while maintaining excellent customer service within occupied properties. We would also like to speak with Forepersons, Assistant Site Managers, Team Leaders, and professionals with similar planned works experience. Responsibilities of the Site Supervisor: Supervising day-to-day site activities across planned works projects within social housing properties Managing operatives and subcontractors to ensure works are completed safely and efficiently Overseeing kitchen, bathroom, electrical upgrade, and void refurbishment programmes Carrying out regular site inspections to monitor quality and progress Ensuring all works are completed in line with health and safety regulations Conducting toolbox talks, site inductions, and safety briefings Coordinating material deliveries and supporting site logistics Reporting site progress, issues, and updates to management teams Liaising with tenants, clients, and internal teams to maintain positive working relationships Ensuring high standards of workmanship and customer satisfaction are maintained on site The successful Site Supervisor will have: Experience supervising planned works projects within social housing or construction Strong experience managing subcontractors and site operatives Good understanding of health and safety regulations and site compliance Experience working within occupied properties Excellent communication and organisational skills Full UK driving licence Benefits of the Site Supervisor role: 40,000 - 45,000 per annum Company vehicle or car allowance Hybrid working with site and office responsibilities Attractive annual leave package Ongoing training and progression opportunities Supportive and established team environment Location This Site Supervisor role is based in Derby, covering social housing contracts across the region. If you are interested in this Site Supervisor opportunity, please apply online or contact Alex on (phone number removed).
May 12, 2026
Full time
Enjoy a permanent opportunity as a Site Supervisor working for a respected social housing contractor offering long-term stability, career progression, and a supportive team environment. This Site Supervisor role will see you overseeing planned works programmes across social housing properties, including kitchens, bathrooms, electrical upgrades, and void works. You will support the successful delivery of projects by supervising operatives and subcontractors on site while ensuring works are completed safely, on time, and to a high standard. As a Site Supervisor, you will be site-based across Derby and surrounding areas, ensuring daily site activities run smoothly while maintaining excellent customer service within occupied properties. We would also like to speak with Forepersons, Assistant Site Managers, Team Leaders, and professionals with similar planned works experience. Responsibilities of the Site Supervisor: Supervising day-to-day site activities across planned works projects within social housing properties Managing operatives and subcontractors to ensure works are completed safely and efficiently Overseeing kitchen, bathroom, electrical upgrade, and void refurbishment programmes Carrying out regular site inspections to monitor quality and progress Ensuring all works are completed in line with health and safety regulations Conducting toolbox talks, site inductions, and safety briefings Coordinating material deliveries and supporting site logistics Reporting site progress, issues, and updates to management teams Liaising with tenants, clients, and internal teams to maintain positive working relationships Ensuring high standards of workmanship and customer satisfaction are maintained on site The successful Site Supervisor will have: Experience supervising planned works projects within social housing or construction Strong experience managing subcontractors and site operatives Good understanding of health and safety regulations and site compliance Experience working within occupied properties Excellent communication and organisational skills Full UK driving licence Benefits of the Site Supervisor role: 40,000 - 45,000 per annum Company vehicle or car allowance Hybrid working with site and office responsibilities Attractive annual leave package Ongoing training and progression opportunities Supportive and established team environment Location This Site Supervisor role is based in Derby, covering social housing contracts across the region. If you are interested in this Site Supervisor opportunity, please apply online or contact Alex on (phone number removed).
Vacancy Specification Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations • Drive employee engagement and help the store meet targets and KPIs • Monitor product quality and manage stock rotation to maintain freshness • Ensure health & safety standards and compliance are met • Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment • Strong time management and operational efficiency skills • Motivated to meet KPIs and exceed targets consistently • Focused on delivering excellent customer service • Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary • 25 days annual leave plus bank holidays • A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata • Access to an online wellness portal and 24/7 Employee Assistance Programme • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
May 12, 2026
Full time
Vacancy Specification Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations • Drive employee engagement and help the store meet targets and KPIs • Monitor product quality and manage stock rotation to maintain freshness • Ensure health & safety standards and compliance are met • Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment • Strong time management and operational efficiency skills • Motivated to meet KPIs and exceed targets consistently • Focused on delivering excellent customer service • Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary • 25 days annual leave plus bank holidays • A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata • Access to an online wellness portal and 24/7 Employee Assistance Programme • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Vacancy Specification As a Deputy Store Manager at Aldi, you'll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You'll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities • Running the store in the absence of the Store Manager and Assistant Store Manager • Deliver excellent customer service that goes beyond expectations • Support the Store Manager to boost employee engagement and meet store KPIs • Monitor product quality and manage stock rotation consistently • Oversee till cashing up and safe deposits • Ensure Health & Safety and due diligence standards are maintained Skills & Experience • Experience managing teams in fast-paced, customer-focused environments • Skilled in time management and cost control • Motivated to achieve and exceed targets consistently • Strong customer service and compliance skills • Previous Store Management experience is a plus but not essential Our Benefits • An additional premium of £4 per hour whilst running the store • A flexible working contract between 25-35 hours a week • 28 days annual leave including bank holidays • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
May 12, 2026
Full time
Vacancy Specification As a Deputy Store Manager at Aldi, you'll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You'll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities • Running the store in the absence of the Store Manager and Assistant Store Manager • Deliver excellent customer service that goes beyond expectations • Support the Store Manager to boost employee engagement and meet store KPIs • Monitor product quality and manage stock rotation consistently • Oversee till cashing up and safe deposits • Ensure Health & Safety and due diligence standards are maintained Skills & Experience • Experience managing teams in fast-paced, customer-focused environments • Skilled in time management and cost control • Motivated to achieve and exceed targets consistently • Strong customer service and compliance skills • Previous Store Management experience is a plus but not essential Our Benefits • An additional premium of £4 per hour whilst running the store • A flexible working contract between 25-35 hours a week • 28 days annual leave including bank holidays • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Position: Business Support Assistant Location: London / Remote Salary: £25000 per annumm The Purpose of this Role:- AdministrationResponsible for storing information correctly e.g file management of paper and electronic notes and records If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW! Dealing with incoming emails, open and date stamp all post often corresponding on behalf of the manager Paperwork cleanse and business card requirements Organising and maintaining diaries and making appointmentsData base validation, reporting and updating databases as we move from one system to anotherFinancePetty cash and recording transactions in line with the process.Recording and monitoting the distribution of the cash expenditure within the serivce.Skills and requirements for the roleRecent and strong admin and IT skills are essentialExcellent attention to detailMust be a team player and be keen to help and support colleaguesMust have a can do attitudeEvidence of commitment within a role and resilience is also a requirement
May 12, 2026
Full time
Position: Business Support Assistant Location: London / Remote Salary: £25000 per annumm The Purpose of this Role:- AdministrationResponsible for storing information correctly e.g file management of paper and electronic notes and records If you feel you have the relevant experience and credentials for this role, then please simply send your CV by hitting APPLY NOW! Dealing with incoming emails, open and date stamp all post often corresponding on behalf of the manager Paperwork cleanse and business card requirements Organising and maintaining diaries and making appointmentsData base validation, reporting and updating databases as we move from one system to anotherFinancePetty cash and recording transactions in line with the process.Recording and monitoting the distribution of the cash expenditure within the serivce.Skills and requirements for the roleRecent and strong admin and IT skills are essentialExcellent attention to detailMust be a team player and be keen to help and support colleaguesMust have a can do attitudeEvidence of commitment within a role and resilience is also a requirement
Vacancy Specification Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations • Drive employee engagement and help the store meet targets and KPIs • Monitor product quality and manage stock rotation to maintain freshness • Ensure health & safety standards and compliance are met • Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment • Strong time management and operational efficiency skills • Motivated to meet KPIs and exceed targets consistently • Focused on delivering excellent customer service • Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary • 25 days annual leave plus bank holidays • A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata • Access to an online wellness portal and 24/7 Employee Assistance Programme • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
May 12, 2026
Full time
Vacancy Specification Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations • Drive employee engagement and help the store meet targets and KPIs • Monitor product quality and manage stock rotation to maintain freshness • Ensure health & safety standards and compliance are met • Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment • Strong time management and operational efficiency skills • Motivated to meet KPIs and exceed targets consistently • Focused on delivering excellent customer service • Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary • 25 days annual leave plus bank holidays • A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata • Access to an online wellness portal and 24/7 Employee Assistance Programme • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Corporate Debt Officer - Local Authority (Hybrid Working) A local authority is seeking a proactive and detail-focused Corporate Debt Officer to support the effective administration, recovery, and management of a range of corporate debts. This includes Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debt, and other miscellaneous debt accounts. The successful candidate will ensure all recovery activity is delivered efficiently and in line with relevant legislation, regulations, policies, and procedures, while maintaining a high standard of customer service and stakeholder engagement. Key Responsibilities of the Corporate Debt Officer: Manage and recover a variety of corporate debt streams including Council Tax, Business Rates, and Sundry Debt Ensure compliance with all relevant legislation and internal policies Liaise with internal departments, external stakeholders, and customers in a professional manner Support the delivery of the organisation's values through effective communication and service Participate in customer contact activity, including telephone handling and occasional court-related duties where required. Working Arrangements Hybrid working model (office-based and remote working) Fridays working from home Initial training delivered in the office (Monday-Thursday) with a blended approach thereafter Increased home working available following successful skills assessment Working hours: 9:00am - 5:00pm (core availability required. Training & Development for the Corporate Debt Officer role: Structured onboarding with buddy support from experienced colleagues Combination of office-based and remote training delivery Clear target setting at 12 and 20 weeks Manager-led support throughout probation and training period 6-month probationary period. Additional Information All equipment provided (laptop, second screen, headset, keyboard, mouse etc.) Part of a customer service ring group handling inbound queries Internal team communication tools used for operational updates Occasional court attendance duties with support provided Limited on-site parking available, with additional free parking nearby. Benefits 22 days annual leave plus bank holidays Additional wellbeing day (birthday leave) Eye care vouchers Employee Assistance Programme Staff discount scheme Flexi-time available post-probation (subject to performance and targets) Support for medical appointments where required. About the Opportunity This is an excellent opportunity to join a supportive and structured team within a local authority environment, offering strong training, development, and progression opportunities within a key public service function. If you are interested in this position, please apply online and a member of the team will give you a call or call Rebecca in the London office on . Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 12, 2026
Full time
Corporate Debt Officer - Local Authority (Hybrid Working) A local authority is seeking a proactive and detail-focused Corporate Debt Officer to support the effective administration, recovery, and management of a range of corporate debts. This includes Council Tax, Business Rates, Housing Benefit Overpayments, Sundry Debt, and other miscellaneous debt accounts. The successful candidate will ensure all recovery activity is delivered efficiently and in line with relevant legislation, regulations, policies, and procedures, while maintaining a high standard of customer service and stakeholder engagement. Key Responsibilities of the Corporate Debt Officer: Manage and recover a variety of corporate debt streams including Council Tax, Business Rates, and Sundry Debt Ensure compliance with all relevant legislation and internal policies Liaise with internal departments, external stakeholders, and customers in a professional manner Support the delivery of the organisation's values through effective communication and service Participate in customer contact activity, including telephone handling and occasional court-related duties where required. Working Arrangements Hybrid working model (office-based and remote working) Fridays working from home Initial training delivered in the office (Monday-Thursday) with a blended approach thereafter Increased home working available following successful skills assessment Working hours: 9:00am - 5:00pm (core availability required. Training & Development for the Corporate Debt Officer role: Structured onboarding with buddy support from experienced colleagues Combination of office-based and remote training delivery Clear target setting at 12 and 20 weeks Manager-led support throughout probation and training period 6-month probationary period. Additional Information All equipment provided (laptop, second screen, headset, keyboard, mouse etc.) Part of a customer service ring group handling inbound queries Internal team communication tools used for operational updates Occasional court attendance duties with support provided Limited on-site parking available, with additional free parking nearby. Benefits 22 days annual leave plus bank holidays Additional wellbeing day (birthday leave) Eye care vouchers Employee Assistance Programme Staff discount scheme Flexi-time available post-probation (subject to performance and targets) Support for medical appointments where required. About the Opportunity This is an excellent opportunity to join a supportive and structured team within a local authority environment, offering strong training, development, and progression opportunities within a key public service function. If you are interested in this position, please apply online and a member of the team will give you a call or call Rebecca in the London office on . Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Vacancy Specification Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations • Drive employee engagement and help the store meet targets and KPIs • Monitor product quality and manage stock rotation to maintain freshness • Ensure health & safety standards and compliance are met • Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment • Strong time management and operational efficiency skills • Motivated to meet KPIs and exceed targets consistently • Focused on delivering excellent customer service • Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary • 25 days annual leave plus bank holidays • A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata • Access to an online wellness portal and 24/7 Employee Assistance Programme • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
May 12, 2026
Full time
Vacancy Specification Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations • Drive employee engagement and help the store meet targets and KPIs • Monitor product quality and manage stock rotation to maintain freshness • Ensure health & safety standards and compliance are met • Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment • Strong time management and operational efficiency skills • Motivated to meet KPIs and exceed targets consistently • Focused on delivering excellent customer service • Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary • 25 days annual leave plus bank holidays • A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata • Access to an online wellness portal and 24/7 Employee Assistance Programme • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
ICT Assistant Cambridge, hybrid, office based 2-3 days a week (more office based during probation) £30,000 per year Start your ICT career at Hundred Houses Society (HHS) in a role where you'll make a difference. As an ICT Assistant, you'll play a pivotal role in shaping and delivering digital services that colleagues and customers rely on, while gaining hands-on experience across the full ICT lifecycle. Supporting the ICT Manager, you'll help deliver our ICT Strategy, helping to ensure that digital systems are effective, secure, accessible and user-focused within a regulated housing environment. In this dynamic role, you won't be limited to a single area. You'll contribute to ICT operations, administration, co-ordination, change management, data quality and supplier oversight. You'll work closely with colleagues across all areas of the organisation, enabling them to make the most of digital tools, while contributing towards meaningful service improvements, as well as working closely with suppliers. Working in a small housing association means you will build a strong foundation for your career and have oversight of ICT operations, including: IT systems development Reporting; both technical report creation and operation reporting Hardware setup and deployment Change communications - stakeholder communication and engagement Data quality - data governance and compliance Supplier monitoring - commercial awareness and contract support Feedback collection - user research and service improvement About you We welcome applications from people who can demonstrate: Degree-level education (or equivalent transferable experience) Passionate about technology Strong organisational and interpersonal skills Clear written and verbal communication skills Excellent attention to detail, particularly when working on data, documentation and compliance tasks Ability to learn new systems quickly and adapt to changing priorities Analytical and structured approach to problem solving Competence in Microsoft 365 tools Experience working with data, records or documentation A clear interest in digital inclusion, accessibility, and user experience. Organised, methodical, and reliable, with a commitment to high standards of accuracy. Positive and adaptable approach to change, with a willingness to learn and develop new skills. Flexible and willing to undertake a broad range of tasks, sometimes beyond typical ICT related tasks. Desirable: Experience in an ICT, digital, administrative or customer-focused role Exposure to ICT systems or digital platforms (particularly in housing, public sector or regulated environments) Awareness of data protection, information governance, accessibility or cyber security principles Experience supporting change, training or user adoption Understanding of working with suppliers or external partners Benefits 28 days annual leave (excluding bank holidays, pro-rated for part-time staff) Option to buy/sell up to 5 days' annual leave Private health insurance Employee discount scheme Defined contributions pension scheme, matched from 4% to 10% Employee Assistance Programme Life assurance Strong focus on learning, development and wellbeing Plus, more when you join! Inclusion and Diversity We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace. All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010. We are committed to ensuring a fair, inclusive and accessible recruitment process for everyone and welcome discussions about flexible working arrangements.
May 12, 2026
Full time
ICT Assistant Cambridge, hybrid, office based 2-3 days a week (more office based during probation) £30,000 per year Start your ICT career at Hundred Houses Society (HHS) in a role where you'll make a difference. As an ICT Assistant, you'll play a pivotal role in shaping and delivering digital services that colleagues and customers rely on, while gaining hands-on experience across the full ICT lifecycle. Supporting the ICT Manager, you'll help deliver our ICT Strategy, helping to ensure that digital systems are effective, secure, accessible and user-focused within a regulated housing environment. In this dynamic role, you won't be limited to a single area. You'll contribute to ICT operations, administration, co-ordination, change management, data quality and supplier oversight. You'll work closely with colleagues across all areas of the organisation, enabling them to make the most of digital tools, while contributing towards meaningful service improvements, as well as working closely with suppliers. Working in a small housing association means you will build a strong foundation for your career and have oversight of ICT operations, including: IT systems development Reporting; both technical report creation and operation reporting Hardware setup and deployment Change communications - stakeholder communication and engagement Data quality - data governance and compliance Supplier monitoring - commercial awareness and contract support Feedback collection - user research and service improvement About you We welcome applications from people who can demonstrate: Degree-level education (or equivalent transferable experience) Passionate about technology Strong organisational and interpersonal skills Clear written and verbal communication skills Excellent attention to detail, particularly when working on data, documentation and compliance tasks Ability to learn new systems quickly and adapt to changing priorities Analytical and structured approach to problem solving Competence in Microsoft 365 tools Experience working with data, records or documentation A clear interest in digital inclusion, accessibility, and user experience. Organised, methodical, and reliable, with a commitment to high standards of accuracy. Positive and adaptable approach to change, with a willingness to learn and develop new skills. Flexible and willing to undertake a broad range of tasks, sometimes beyond typical ICT related tasks. Desirable: Experience in an ICT, digital, administrative or customer-focused role Exposure to ICT systems or digital platforms (particularly in housing, public sector or regulated environments) Awareness of data protection, information governance, accessibility or cyber security principles Experience supporting change, training or user adoption Understanding of working with suppliers or external partners Benefits 28 days annual leave (excluding bank holidays, pro-rated for part-time staff) Option to buy/sell up to 5 days' annual leave Private health insurance Employee discount scheme Defined contributions pension scheme, matched from 4% to 10% Employee Assistance Programme Life assurance Strong focus on learning, development and wellbeing Plus, more when you join! Inclusion and Diversity We welcome applications from people of all backgrounds and experiences, and are committed to creating a fair, inclusive and accessible workplace. All qualified applicants will be considered for employment regardless of protected characteristics, in line with the Equality Act 2010. We are committed to ensuring a fair, inclusive and accessible recruitment process for everyone and welcome discussions about flexible working arrangements.
Executive Assistant About the Company Lanarca is an established and award-winning consultancy company offering bespoke design and management consulting services to a small portfolio of longstanding private sector clients. Our success has been based on building long-term partnerships with our clients, and we work hard to understand them to ensure that our services dovetail with their needs - often working as an extension to their internal teams. This has resulted in us securing long term commissions, many of which are of regional and national significance in our field. Our practice offers a full range of landscape architectural, ecological and strategic management services across the UK and Ireland. We lead design teams and contribute landscape and environmental services inputs to teams led by others, working on large scale projects. Known for delivering expert service and attention to detail, we respond on every project with bespoke support. Our clients benefit from Director-led services, with hands-on Director involvement at every stage in all our projects, assuring design excellence and the highest quality outputs, delivered within budget and on time. About the Role As we continue to grow, we need to increase our back-office support capability and have created this new role to help with the growing workload placed on our Director's and key clients. The Executive Assistant will play a vital role in organising and supporting Director activities and managing their busy schedules. Working from our offices in Winthorpe and reporting to the Office and Operations Manager, you will work closely with both the internal team and key clients, with overall responsibility for the management of a number of busy diaries to enable the smooth running of the key individuals for all day-to-day activities. This involves updating diaries immediately as meetings are arranged, changed, or cancelled, ensuring that all details are accurate and up to date and keeping all interested parties advised of any changes as soon as possible. In addition, the role provides executive support for a range of logistics, travel planning, personal and commercial administrative duties and organisational support. You will also support the Office and Operations Manager to enable the smooth day to day running of the business. This will involve working closely with other members of the administrative team, assisting on a range of projects such preparing comprehensive meeting briefings, researching initiatives and event planning. About You You will be passionate about being well organised and will pride yourself on your attention to detail. This is a hands-on role and requires a proactive approach at all times. The pace and variety of work will suit someone who enjoys working in a fast-paced environment. Delivering a consistently high quality of service will be a personal value for you and one you can demonstrate having delivered in prior roles. You'll also need to demonstrate that you can communication well to a varying audience and using different platforms. The ability to remain calm while things are changing around you is important and you'll be skilled in managing competing demands with challenging deadlines. You'll enjoy working autonomously, you'll think and plan ahead and you'll take responsibility for your actions as well as working as an important part of a flexible, mutually supportive team. Essential Criteria - Skills and Experience: Efficient and effective diary management, meetings coordination and preparation. Ability to research and prepare / present briefings, reports and background papers. Confident undertaking executive support across a range of commercial, public service and lifestyle work areas. Experience of international travel planning, UK logistics and associated administration (e.g. international visa applications). Strong organisational skills and ability to prioritise work effectively. Technologically competent - highly skilled in all aspects of the Microsoft Office suite, and a willingness to learn other technical packages as may be needed within the role. Experience of office management, office systems, procurement and all aspects of office administration. Professional and confidential at all times - maintaining the highest degree of discretion and confidentiality will be required in the role. An effective communicator - able to communicate messages clearly to a range of audiences at all levels, both verbally and in writing. An effective and reliable team player. Happy working in a permanently office-based role. Comfortable working with senior leaders and influencers, including on a 1-2-1 basis for briefings and diary management reviews. Takes responsibility and ownership for your actions, whilst thinking ahead and anticipating needs. Adaptable and flexible able to respond proactively to the changing needs of a busy team with a diverse workload.
May 12, 2026
Full time
Executive Assistant About the Company Lanarca is an established and award-winning consultancy company offering bespoke design and management consulting services to a small portfolio of longstanding private sector clients. Our success has been based on building long-term partnerships with our clients, and we work hard to understand them to ensure that our services dovetail with their needs - often working as an extension to their internal teams. This has resulted in us securing long term commissions, many of which are of regional and national significance in our field. Our practice offers a full range of landscape architectural, ecological and strategic management services across the UK and Ireland. We lead design teams and contribute landscape and environmental services inputs to teams led by others, working on large scale projects. Known for delivering expert service and attention to detail, we respond on every project with bespoke support. Our clients benefit from Director-led services, with hands-on Director involvement at every stage in all our projects, assuring design excellence and the highest quality outputs, delivered within budget and on time. About the Role As we continue to grow, we need to increase our back-office support capability and have created this new role to help with the growing workload placed on our Director's and key clients. The Executive Assistant will play a vital role in organising and supporting Director activities and managing their busy schedules. Working from our offices in Winthorpe and reporting to the Office and Operations Manager, you will work closely with both the internal team and key clients, with overall responsibility for the management of a number of busy diaries to enable the smooth running of the key individuals for all day-to-day activities. This involves updating diaries immediately as meetings are arranged, changed, or cancelled, ensuring that all details are accurate and up to date and keeping all interested parties advised of any changes as soon as possible. In addition, the role provides executive support for a range of logistics, travel planning, personal and commercial administrative duties and organisational support. You will also support the Office and Operations Manager to enable the smooth day to day running of the business. This will involve working closely with other members of the administrative team, assisting on a range of projects such preparing comprehensive meeting briefings, researching initiatives and event planning. About You You will be passionate about being well organised and will pride yourself on your attention to detail. This is a hands-on role and requires a proactive approach at all times. The pace and variety of work will suit someone who enjoys working in a fast-paced environment. Delivering a consistently high quality of service will be a personal value for you and one you can demonstrate having delivered in prior roles. You'll also need to demonstrate that you can communication well to a varying audience and using different platforms. The ability to remain calm while things are changing around you is important and you'll be skilled in managing competing demands with challenging deadlines. You'll enjoy working autonomously, you'll think and plan ahead and you'll take responsibility for your actions as well as working as an important part of a flexible, mutually supportive team. Essential Criteria - Skills and Experience: Efficient and effective diary management, meetings coordination and preparation. Ability to research and prepare / present briefings, reports and background papers. Confident undertaking executive support across a range of commercial, public service and lifestyle work areas. Experience of international travel planning, UK logistics and associated administration (e.g. international visa applications). Strong organisational skills and ability to prioritise work effectively. Technologically competent - highly skilled in all aspects of the Microsoft Office suite, and a willingness to learn other technical packages as may be needed within the role. Experience of office management, office systems, procurement and all aspects of office administration. Professional and confidential at all times - maintaining the highest degree of discretion and confidentiality will be required in the role. An effective communicator - able to communicate messages clearly to a range of audiences at all levels, both verbally and in writing. An effective and reliable team player. Happy working in a permanently office-based role. Comfortable working with senior leaders and influencers, including on a 1-2-1 basis for briefings and diary management reviews. Takes responsibility and ownership for your actions, whilst thinking ahead and anticipating needs. Adaptable and flexible able to respond proactively to the changing needs of a busy team with a diverse workload.
The Role As part of the Customer Relationship Team, you will act as a key point of support for both customers and the team, serving as the first escalation point for complex queries while supporting the Manager in the day-to-day running of the function. You will play a hands-on role in ensuring smooth operations, high service levels, and team efficiency , stepping into leadership responsibilities when required to maintain continuity. Hybrid - Office Based 2 or 3 days a week. Key Responsibilities Provide frontline customer support via phone and email, handling orders, quotes, queries, and complaints Act as the escalation point for complex or unresolved customer issues Support the Manager in overseeing daily team operations, including workflow and resource planning Monitor team performance against KPIs, ensuring high standards of customer service Collaborate with internal teams (Sales, Production, Logistics) to deliver seamless customer solutions Assist with onboarding, training, and ongoing development of team members Step into managerial responsibilities in the Manager's absence, maintaining team performance and motivation Identify and implement process improvements to enhance efficiency and customer experience Produce and review reports, maintaining accurate documentation and procedures Skills & Experience Proven experience in a senior customer-facing role, with exposure to team leadership or management cover Strong communication, leadership, and problem-solving skills Ability to manage priorities and perform in a fast-paced environment Excellent customer service skills, with the ability to resolve complex issues effectively Experience working with KPIs and performance metrics Strong organisational and time-management skills Familiarity with CRM systems, Microsoft Office, and ERP systems (desirable) About You A collaborative team player with a positive, customer-focused approach Confident communicator, able to work effectively at all levels Proactive, solutions-focused, and open to continuous improvement Motivated to support and develop others within the team Able to simplify complex challenges and deliver practical solutions This role description is intended to give the role holder an appreciation of the range of duties undertaken. The role description is subject to ongoing review in line with company requirements
May 12, 2026
Full time
The Role As part of the Customer Relationship Team, you will act as a key point of support for both customers and the team, serving as the first escalation point for complex queries while supporting the Manager in the day-to-day running of the function. You will play a hands-on role in ensuring smooth operations, high service levels, and team efficiency , stepping into leadership responsibilities when required to maintain continuity. Hybrid - Office Based 2 or 3 days a week. Key Responsibilities Provide frontline customer support via phone and email, handling orders, quotes, queries, and complaints Act as the escalation point for complex or unresolved customer issues Support the Manager in overseeing daily team operations, including workflow and resource planning Monitor team performance against KPIs, ensuring high standards of customer service Collaborate with internal teams (Sales, Production, Logistics) to deliver seamless customer solutions Assist with onboarding, training, and ongoing development of team members Step into managerial responsibilities in the Manager's absence, maintaining team performance and motivation Identify and implement process improvements to enhance efficiency and customer experience Produce and review reports, maintaining accurate documentation and procedures Skills & Experience Proven experience in a senior customer-facing role, with exposure to team leadership or management cover Strong communication, leadership, and problem-solving skills Ability to manage priorities and perform in a fast-paced environment Excellent customer service skills, with the ability to resolve complex issues effectively Experience working with KPIs and performance metrics Strong organisational and time-management skills Familiarity with CRM systems, Microsoft Office, and ERP systems (desirable) About You A collaborative team player with a positive, customer-focused approach Confident communicator, able to work effectively at all levels Proactive, solutions-focused, and open to continuous improvement Motivated to support and develop others within the team Able to simplify complex challenges and deliver practical solutions This role description is intended to give the role holder an appreciation of the range of duties undertaken. The role description is subject to ongoing review in line with company requirements
