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After a year of strong growth in 2025, we are delighted to begin 2026 with the launch of our newest restaurant in Chester. At The Ivy Collection, we combine elegant dining with vibrant hospitality to create standout experiences across the UK and beyond. We're searching for a passionate Assistant General Manager. Benefits & Rewards: Competitive Industry pay (based on salary & Tronc) Additionally, all managers receive an element of variable tronc 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. Birthday as a day off - Guaranteed! Access to discounts on 100s of retailers, health, entertainment, travel & more. Your key responsibilities as Assistant General Manager: Support the General Manager in the day-to-day management of the restaurant, taking full responsibility in their absence. Maintain responsibility for the overall strategic planning, development, and success of the restaurant together with the General Manager and Head Chef. Assume responsibility for budget management, including the management of direct and indirect costs. Maintain responsibility for leading, inspiring, and motivating the restaurant team to achieve stability, productivity, and loyalty. To consistently act as a role-model in delivering the highest standard of guest service. About you: You have 2 years + experience in this position You have strong leadership skills and the confidence to lead the team You love to wow guests with exceptional service You have excellent English language skills You are a real team player You are friendly and professional with plenty of charisma and flair About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

London The Role At Soho House, the Assistant General Manager is responsible for supporting all aspects of the business in conjunction with the General Manager. The AGM oversees service standards, operational efficiency, member/guest experience and staff retention. Including day-to-day team management, the AGM is also an ambassador for the Soho House brand and fully embraces our ethos, supports staff, member and guest experience. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Responsibilities Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and Values. Collaborate with all Support Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, MR, Events & Programming, Finance, Housekeeping and Facilities. Influential leader and decision maker that supports, guides, develops and implements policies, procedure and systems to improve business operations, service, retention and overall experiences that have been outlined by the General Manager Implementing, overseeing and understanding the commercial viability of your business. Effective hands on day to day management and problem solving both front and back of house operations. MNE overview, understanding, direction and strategy. Effective communication with internal and external stake holders. Work closely with General Manager to assess and develop operational goals based off weekly, daily and quarterly business performance reviews. Execute action plans on time and budget to support business improvements and focus on optimising profit, minimising margins and promote exceptional experience(s) for member, guest, staff. Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards. What we are looking for Minimum of 2+ years' experience in similar capacity Thrive in fast paced, high volume environments and maintain calm, through quickly and effectively problem solving under pressure Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously Equal Opportunity Employment As set forth in Soho House via 's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. For government reporting purposes, we ask candidates to respond to the below self identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. 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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. 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