Refer-a-friend to Convene and get cash rewards - learn more Join our team We are rethinking the workplace experience. We are a global leader in future-of-work solutions, bringing a hospitality-driven experience to the workplace. We serve as a partner, not just a place, for our clients and members, offering concierge-style services, dedicated support teams, and in-house resources, allowing our clients and members to focus on what they do best. The passion our company has for creating impactful work experiences for our clients extends to all of our employees as well. If you're interested in helping us provide inspiring and unforgettable moments, consider joining our team. 02 Hospitality-driven Convene is first and foremost a hospitality company that operates within the meeting, event, and shared workplace industries. We create inspiring destinations for clients, members, and landlords to meet, work, and host experiential events. 03 Focused on innovation Our clients' evolving needs drive our passion for innovation and motivate us to constantly develop new creative solutions. If you're a creative problem solver who doesn't settle for "good enough," you'll feel at home here. We offer our employees a 401K with employer match, financial wellness education, life insurance, and transit incentives. We also prioritize professional advancement, offering a robust catalog of online learning opportunities and workshops focused on leadership development, professional growth, and skills-based training. Employees have access to generous paid time off, including paid holiday breaks and birthday PTO to promote work-life balance and wellness. We also offer an Employee Assistance Program, Parental Leave, and a variety of perks and discounts to support your everyday life. We prioritize a balance of in-person collaboration and flexible remote productivity with our hybrid work policy. This allows our global teams to thrive and have opportunities to work together in our Convene cities, as roles allow. Diversity & inclusion At Convene, we are committed to becoming 1% better every day, which includes a strong and ongoing focus on diversity, equity, and inclusion (DE&I). We strive to create an environment where everyone feels valued and empowered to be their true selves. This commitment is reflected in our organizational practices and our approach to work. With the support of our leadership team and Employee Resource Groups (ERGs), we collaborate and seek out input in order to foster a diverse and inclusive environment. Enabling those who want to give back or grow, we offer an annual application-based paid sabbatical program to those who want to invest in their communities. Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship. This role is a hybrid position and will require you to reliable commute into Central London 3 times per week. Job Overview:The Revenue Management team within Convene's Commercial team is central to our company's revenue performance and overall commercial success. As a Revenue Manager, you will oversee revenue and pricing strategies across 12 venues in the UK, working closely with the UK Leadership and the Global Commercial Leadership teams. Your role will directly impact our revenue goals by driving strategic decisions on inventory management, client negotiations, and revenue optimization. This role is pivotal in maximizing revenue opportunities and driving sustainable growth across our UK portfolio. What You'll Do: Revenue and Pricing Strategy: Develop and implement pricing strategies across 12 venues in the UK, ensuring alignment with market demand, competitive landscape, and revenue goals Inventory and Tetris Management: Strategically allocate space and dates to achieve maximised venue inventory optimisation; Responsible for inventory diary management Funnel Management: Proactively partner with the sales team to advance bookings, ensure forecasting accuracy, and identify opportunities within the pipeline to achieve revenue goals Client Negotiations and Quote Approvals: Lead high-stakes client negotiations, approve quotes, and manage concessions to secure bookings that align with revenue goals while preserving value perception Forecasting and Budgeting: Create accurate forecasts and budgets based on historical data, market trends, and demand projections. Regularly review and adjust as needed to meet revenue targets Data-Driven Insights: Analyse data and reporting to uncover trends, identify risks, and capitalise on opportunities, providing actionable insights to inform decision-making across venues Stakeholder Engagement: Lead cluster revenue optimisation calls with stakeholders from sales, marketing, and operations. Present insights, review performance metrics, and collaborate on strategies to mitigate risks and maximize opportunities. Strong relationship management skills Revenue Strategy and Optimisation: Continuously evaluate revenue performance across venues, identifying and implementing strategies to drive growth, optimise yield, and align with broader company objectives What We Look For: 5+ years of experience in revenue management, pricing strategy, or a related field, ideally within the hospitality or events industry Proven expertise in revenue and pricing strategy development, inventory management, and client negotiations Strong decision-making and strategic problem-solving skills, with the ability to adapt quickly to real-time data and trends Excellent communication and interpersonal skills, with experience presenting insights and leading discussions with senior leadership and cross-functional teams. Demonstrated ability to prioritise multiple tasks, meet deadlines, and deliver results in a dynamic, fast-paced environment Advanced proficiency in Excel, including Pivot Tables and advanced formulas Strong data analytics and manipulation skills Bachelor's degree in Finance, Business, Hospitality, or a related field, or equivalent work experience Preferred Qualifications: Experience in B2B or corporate meetings and events, or the overall events industry. Experience managing multiple venues or properties, with a strong understanding of inventory management and market demand Familiarity with revenue management systems and tools for pricing and inventory control, such as Sales Force Who We Are: Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. Employee Assistance Program: well-being support and personal advice programme Time Off and Work-Life Balance 25 days annual leave plus bank holidays, and company sick pay Financial Support and Benefits Interest-free loan for rail season tickets & further education Subsidised bicycle purchase through Cycle to Work scheme Professional Development and Recognition Continuous professional and personal development support Employee recognition and reward programs to mark achievements and milestones Community and Impact Opportunities to volunteer, donate, and participate in community give-back initiatives The opportunity to have a significant impact on your team and the business in the work that you do Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Have you previously been employed by Convene or etc.venues? Select Are you currently located in the London metro area? Select Are you able to commute each day, Monday through Friday, to our office located at 22 Bishopsgate? Select Were you referred by a Convene employee? Select If you were referred by a Convene employee, please indicate the Convene employee name here and provide some context on how you know them. LinkedIn Profile Website Awards and recognitions Best Small & Medium Workplaces, Fortune Magazine 2018, 2020 Best Workplaces in New York, Fortune Magazine 2017, 2019, 2020, 2021 Best Workplaces in the Meetings Industry, Meetings & Conventions Magazine 2018 Top Companies - Startups, LinkedIn 2017 5000 Fastest Growing Private Companies, Inc. Magazine , 2024 . click apply for full job details
Jun 27, 2025
Full time
Refer-a-friend to Convene and get cash rewards - learn more Join our team We are rethinking the workplace experience. We are a global leader in future-of-work solutions, bringing a hospitality-driven experience to the workplace. We serve as a partner, not just a place, for our clients and members, offering concierge-style services, dedicated support teams, and in-house resources, allowing our clients and members to focus on what they do best. The passion our company has for creating impactful work experiences for our clients extends to all of our employees as well. If you're interested in helping us provide inspiring and unforgettable moments, consider joining our team. 02 Hospitality-driven Convene is first and foremost a hospitality company that operates within the meeting, event, and shared workplace industries. We create inspiring destinations for clients, members, and landlords to meet, work, and host experiential events. 03 Focused on innovation Our clients' evolving needs drive our passion for innovation and motivate us to constantly develop new creative solutions. If you're a creative problem solver who doesn't settle for "good enough," you'll feel at home here. We offer our employees a 401K with employer match, financial wellness education, life insurance, and transit incentives. We also prioritize professional advancement, offering a robust catalog of online learning opportunities and workshops focused on leadership development, professional growth, and skills-based training. Employees have access to generous paid time off, including paid holiday breaks and birthday PTO to promote work-life balance and wellness. We also offer an Employee Assistance Program, Parental Leave, and a variety of perks and discounts to support your everyday life. We prioritize a balance of in-person collaboration and flexible remote productivity with our hybrid work policy. This allows our global teams to thrive and have opportunities to work together in our Convene cities, as roles allow. Diversity & inclusion At Convene, we are committed to becoming 1% better every day, which includes a strong and ongoing focus on diversity, equity, and inclusion (DE&I). We strive to create an environment where everyone feels valued and empowered to be their true selves. This commitment is reflected in our organizational practices and our approach to work. With the support of our leadership team and Employee Resource Groups (ERGs), we collaborate and seek out input in order to foster a diverse and inclusive environment. Enabling those who want to give back or grow, we offer an annual application-based paid sabbatical program to those who want to invest in their communities. Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship. This role is a hybrid position and will require you to reliable commute into Central London 3 times per week. Job Overview:The Revenue Management team within Convene's Commercial team is central to our company's revenue performance and overall commercial success. As a Revenue Manager, you will oversee revenue and pricing strategies across 12 venues in the UK, working closely with the UK Leadership and the Global Commercial Leadership teams. Your role will directly impact our revenue goals by driving strategic decisions on inventory management, client negotiations, and revenue optimization. This role is pivotal in maximizing revenue opportunities and driving sustainable growth across our UK portfolio. What You'll Do: Revenue and Pricing Strategy: Develop and implement pricing strategies across 12 venues in the UK, ensuring alignment with market demand, competitive landscape, and revenue goals Inventory and Tetris Management: Strategically allocate space and dates to achieve maximised venue inventory optimisation; Responsible for inventory diary management Funnel Management: Proactively partner with the sales team to advance bookings, ensure forecasting accuracy, and identify opportunities within the pipeline to achieve revenue goals Client Negotiations and Quote Approvals: Lead high-stakes client negotiations, approve quotes, and manage concessions to secure bookings that align with revenue goals while preserving value perception Forecasting and Budgeting: Create accurate forecasts and budgets based on historical data, market trends, and demand projections. Regularly review and adjust as needed to meet revenue targets Data-Driven Insights: Analyse data and reporting to uncover trends, identify risks, and capitalise on opportunities, providing actionable insights to inform decision-making across venues Stakeholder Engagement: Lead cluster revenue optimisation calls with stakeholders from sales, marketing, and operations. Present insights, review performance metrics, and collaborate on strategies to mitigate risks and maximize opportunities. Strong relationship management skills Revenue Strategy and Optimisation: Continuously evaluate revenue performance across venues, identifying and implementing strategies to drive growth, optimise yield, and align with broader company objectives What We Look For: 5+ years of experience in revenue management, pricing strategy, or a related field, ideally within the hospitality or events industry Proven expertise in revenue and pricing strategy development, inventory management, and client negotiations Strong decision-making and strategic problem-solving skills, with the ability to adapt quickly to real-time data and trends Excellent communication and interpersonal skills, with experience presenting insights and leading discussions with senior leadership and cross-functional teams. Demonstrated ability to prioritise multiple tasks, meet deadlines, and deliver results in a dynamic, fast-paced environment Advanced proficiency in Excel, including Pivot Tables and advanced formulas Strong data analytics and manipulation skills Bachelor's degree in Finance, Business, Hospitality, or a related field, or equivalent work experience Preferred Qualifications: Experience in B2B or corporate meetings and events, or the overall events industry. Experience managing multiple venues or properties, with a strong understanding of inventory management and market demand Familiarity with revenue management systems and tools for pricing and inventory control, such as Sales Force Who We Are: Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers. With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. Employee Assistance Program: well-being support and personal advice programme Time Off and Work-Life Balance 25 days annual leave plus bank holidays, and company sick pay Financial Support and Benefits Interest-free loan for rail season tickets & further education Subsidised bicycle purchase through Cycle to Work scheme Professional Development and Recognition Continuous professional and personal development support Employee recognition and reward programs to mark achievements and milestones Community and Impact Opportunities to volunteer, donate, and participate in community give-back initiatives The opportunity to have a significant impact on your team and the business in the work that you do Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives. Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Have you previously been employed by Convene or etc.venues? Select Are you currently located in the London metro area? Select Are you able to commute each day, Monday through Friday, to our office located at 22 Bishopsgate? Select Were you referred by a Convene employee? Select If you were referred by a Convene employee, please indicate the Convene employee name here and provide some context on how you know them. LinkedIn Profile Website Awards and recognitions Best Small & Medium Workplaces, Fortune Magazine 2018, 2020 Best Workplaces in New York, Fortune Magazine 2017, 2019, 2020, 2021 Best Workplaces in the Meetings Industry, Meetings & Conventions Magazine 2018 Top Companies - Startups, LinkedIn 2017 5000 Fastest Growing Private Companies, Inc. Magazine , 2024 . click apply for full job details
Global Retail Brands Australia Pty Ltd
Doncaster, Yorkshire
Store Manager Doncaster Myer Concession Location: MYER DONCASTER Posted on: 24 June 2025 About Us: Global Retail Brands is the powerhouse behind some of Australia's most loved home and kitchen brands, including House , Robins Kitchen , MyHouse , House Bed & Bath , Salt & Pepper , Baccarat , and Bessemer , with over 300 stores nationwide. Building on the success of our international brands THE COOK SHOP and THE CUSTOM CHEF , now available in more than 150 locations globally, we're bringing both brands to Myer as our next major retail partnership. Role Overview: Reporting directly to the Regional Sales Manager, as the Store Manager , you will be responsible for achieving the concession's financial targets and KPIs, while leading a dynamic team to surpass expectations. Daily Responsibilities: Lead a customer-centric culture and create a memorable store experience by leading by example. Develop team talent and drive sales, profit, and productivity to meet business targets. Utilize visual merchandising skills to create an inviting and attractive store environment. Manage store rostering and wage expenses efficiently, maintaining strong commercial awareness. Oversee stock management (up to 15kg) in a fast-paced environment to ensure excellent customer service. Monitor store sales performance, recognize achievements, and identify areas for improvement, sharing insights with team and management. Work closely with the Talent Acquisition team to recruit dedicated retail professionals. Note: Rotating fortnightly roster. Candidate Profile: Experience as an Assistant or Store Manager. Passion for retail industry. Ability to manage budgets, interpret financial reports, and create efficient rosters. Operational expertise in stock control and visual merchandising. Ability to thrive in a fast-paced environment and motivate peers. Benefits: Up to $2500 worth of merchandise - cook with what you sell! Vouchers and discounts for you and your family. Join a passionate, fun-loving team. Access to our Employee Assistance Program (EAP). Training and development opportunities to support your career goals. Follow us on social media:
Jun 27, 2025
Full time
Store Manager Doncaster Myer Concession Location: MYER DONCASTER Posted on: 24 June 2025 About Us: Global Retail Brands is the powerhouse behind some of Australia's most loved home and kitchen brands, including House , Robins Kitchen , MyHouse , House Bed & Bath , Salt & Pepper , Baccarat , and Bessemer , with over 300 stores nationwide. Building on the success of our international brands THE COOK SHOP and THE CUSTOM CHEF , now available in more than 150 locations globally, we're bringing both brands to Myer as our next major retail partnership. Role Overview: Reporting directly to the Regional Sales Manager, as the Store Manager , you will be responsible for achieving the concession's financial targets and KPIs, while leading a dynamic team to surpass expectations. Daily Responsibilities: Lead a customer-centric culture and create a memorable store experience by leading by example. Develop team talent and drive sales, profit, and productivity to meet business targets. Utilize visual merchandising skills to create an inviting and attractive store environment. Manage store rostering and wage expenses efficiently, maintaining strong commercial awareness. Oversee stock management (up to 15kg) in a fast-paced environment to ensure excellent customer service. Monitor store sales performance, recognize achievements, and identify areas for improvement, sharing insights with team and management. Work closely with the Talent Acquisition team to recruit dedicated retail professionals. Note: Rotating fortnightly roster. Candidate Profile: Experience as an Assistant or Store Manager. Passion for retail industry. Ability to manage budgets, interpret financial reports, and create efficient rosters. Operational expertise in stock control and visual merchandising. Ability to thrive in a fast-paced environment and motivate peers. Benefits: Up to $2500 worth of merchandise - cook with what you sell! Vouchers and discounts for you and your family. Join a passionate, fun-loving team. Access to our Employee Assistance Program (EAP). Training and development opportunities to support your career goals. Follow us on social media:
Please, note this role is a 37,5 hours contract (12 months Mat Cover) and weekend availability is required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You'll be passionate about Retail and Fashion. You'll have experience driving the commercial success of a shop and leading a team, and you'll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB The Shop Manager position holds overall responsibility for their shop. Taking ownership and the initiative to drive performance through managing KPIs, ensuring customers have the best possible shopping experience, developing the team and ensuring White Stuff's presence in the local community. WHAT YOU'LL BE DOING You'll report to your Area Manager and sit within our Retail team. Customer Experience Training, driving, and coaching the team to deliver an amazing instore customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey. Ensuring the team meets customer needs through multichannel shopping and endless aisle orders. Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts. Product Presentation and Visual Standards Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity. Ensuring the team understand the features of our products and can explain these to our customers to support their styling and purchase decisions. Ensuring that product and shop standards are excellent and maintained at all times. Implementing brand VM standards and layouts within the shop and making placement decisions to best suit shop, market and customer. Creating a commercial environment in the shop where the team consistently evaluates the floor layout and KPIs and takes appropriate action to ensure the shop floor is responding to commercial opportunities. Evaluating shop product package and feeding back to Area Manager any commercial opportunities. Ensuring stock levels are optimised for sales opportunities and liasing with Merchandising to influence. Commercial Management Understanding commercial opportunities for your shop and maximising these to increase sales. Coaching the team to also understand and implement these opportunities. Ensuring that the shop is working within the budgets set Leading the coordination of promotions, incentives, and key trading weekS People Management and Development Using the Learning and Development and operational tools provided to develop the team's knowledge and skillset, and help them reach their individual potential. Creating a positive team atmosphere in the shop which is focused on delivering results. Leading team briefs to ensure the team are set up with the knowledge and the motivation needed to achieve targets. Ensuring staff planning is effective to ensure that the right people are in the right places at the right times. Playing a key part in setting team objectives to ensure the team are working together to achieve goals. Attracting, recruiting and retaining high calibre team members. Engaging with succession planning to ensure that we are growing our own talent. Actively seeking opportunities in the local area that could benefit the shop such local events. Ensures the team receives regular praise and feedback to support their engagement and continuous development. Leading annual and interim reviews for the team, with objectives monitored throughout the year. Shop Operations Leading efficient and accurate delivery and replenishment processes. Playing a key role in organising stocktake and ensuring an accurate reconciliation. Ensuring that ship from store and Click and Collect processes are managed effectively by the team. Being a point of contact for internal and external stakeholders. Leading Health and Safety processes within the shop and ensuring team compliance. Developing professional relationships with other teams and areas of the business. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. WHAT WE'LL OFFER YOU As a Shop Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount and a uniform per annum BUPA Medical and Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .
Jun 26, 2025
Full time
Please, note this role is a 37,5 hours contract (12 months Mat Cover) and weekend availability is required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You'll be passionate about Retail and Fashion. You'll have experience driving the commercial success of a shop and leading a team, and you'll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB The Shop Manager position holds overall responsibility for their shop. Taking ownership and the initiative to drive performance through managing KPIs, ensuring customers have the best possible shopping experience, developing the team and ensuring White Stuff's presence in the local community. WHAT YOU'LL BE DOING You'll report to your Area Manager and sit within our Retail team. Customer Experience Training, driving, and coaching the team to deliver an amazing instore customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey. Ensuring the team meets customer needs through multichannel shopping and endless aisle orders. Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts. Product Presentation and Visual Standards Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity. Ensuring the team understand the features of our products and can explain these to our customers to support their styling and purchase decisions. Ensuring that product and shop standards are excellent and maintained at all times. Implementing brand VM standards and layouts within the shop and making placement decisions to best suit shop, market and customer. Creating a commercial environment in the shop where the team consistently evaluates the floor layout and KPIs and takes appropriate action to ensure the shop floor is responding to commercial opportunities. Evaluating shop product package and feeding back to Area Manager any commercial opportunities. Ensuring stock levels are optimised for sales opportunities and liasing with Merchandising to influence. Commercial Management Understanding commercial opportunities for your shop and maximising these to increase sales. Coaching the team to also understand and implement these opportunities. Ensuring that the shop is working within the budgets set Leading the coordination of promotions, incentives, and key trading weekS People Management and Development Using the Learning and Development and operational tools provided to develop the team's knowledge and skillset, and help them reach their individual potential. Creating a positive team atmosphere in the shop which is focused on delivering results. Leading team briefs to ensure the team are set up with the knowledge and the motivation needed to achieve targets. Ensuring staff planning is effective to ensure that the right people are in the right places at the right times. Playing a key part in setting team objectives to ensure the team are working together to achieve goals. Attracting, recruiting and retaining high calibre team members. Engaging with succession planning to ensure that we are growing our own talent. Actively seeking opportunities in the local area that could benefit the shop such local events. Ensures the team receives regular praise and feedback to support their engagement and continuous development. Leading annual and interim reviews for the team, with objectives monitored throughout the year. Shop Operations Leading efficient and accurate delivery and replenishment processes. Playing a key role in organising stocktake and ensuring an accurate reconciliation. Ensuring that ship from store and Click and Collect processes are managed effectively by the team. Being a point of contact for internal and external stakeholders. Leading Health and Safety processes within the shop and ensuring team compliance. Developing professional relationships with other teams and areas of the business. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. WHAT WE'LL OFFER YOU As a Shop Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount and a uniform per annum BUPA Medical and Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age .
The opportunity Delaware North UK is hiring part-time Food and Beverage Supervisors to join our team at Pride Park Stadium in Derby. In this exciting environment, there are endless opportunities to thrive. As a Food and Beverage Supervisor, you will be responsible for ensuring the highest level of service is provided to our esteemed guests. If you are the collaborative leader we are looking for, ready to listen and action guest feedback, and effectively guide team members to shape excellent guest experiences, take a shot at your career with us. Join our valued team at this fantastic venue. Pay The expected pay for this role is £14.98 What we offer Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you'll find yourself working at the coolest venues with some of the best team members. We're looking to create the future of hospitality, so if you're ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you'll receive: A generous 33-day holiday allowance (including bank holidays) on a pro-rata basis Favourable pension contributions Free meal on match days Experience in a dynamic workplace with our most exciting year ahead hosting meetings and events, including sporting events with Derby County in Championship football, and more in 2025! Help us delight the world by applying today. What will you do? Lead the hourly team in their daily duties, maintaining a safe and clean environment Assist managers with highlighting areas of operational improvement, managing staffing levels in line with budget goals and business needs, as well as the training, development, and counselling of team members Ensure appropriate stock of all required products and supplies Greet guests positively, treating everyone as an individual in a professional manner Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North's policies and standards of excellence More about you 2 years' supervisory experience Skills in organisation, customer service, basic maths, and basic computer skills Who we are Home to Derby County Football Club, Delaware North has provided a range of hospitality services from concessions to premium dining services, since 2008, at Pride Park Stadium and Derby County Training Ground. With a capacity of 32,956, Pride Park Stadium has hosted incredible matches, conferences, and events, with Delaware North team members ensuring all guests experience excellent service. Delaware North is proud to collaborate and innovate, making history alongside Derby County FC by creating Club DCFC, the first ever fully integrated operations created by a hospitality provider and a football club. We value the powers of connection and working together, and our team members show guests when you shoot, you score; if you share our vision and want to leave lasting impressions on guests, apply today to join our team. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!
Jun 26, 2025
Full time
The opportunity Delaware North UK is hiring part-time Food and Beverage Supervisors to join our team at Pride Park Stadium in Derby. In this exciting environment, there are endless opportunities to thrive. As a Food and Beverage Supervisor, you will be responsible for ensuring the highest level of service is provided to our esteemed guests. If you are the collaborative leader we are looking for, ready to listen and action guest feedback, and effectively guide team members to shape excellent guest experiences, take a shot at your career with us. Join our valued team at this fantastic venue. Pay The expected pay for this role is £14.98 What we offer Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you'll find yourself working at the coolest venues with some of the best team members. We're looking to create the future of hospitality, so if you're ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you'll receive: A generous 33-day holiday allowance (including bank holidays) on a pro-rata basis Favourable pension contributions Free meal on match days Experience in a dynamic workplace with our most exciting year ahead hosting meetings and events, including sporting events with Derby County in Championship football, and more in 2025! Help us delight the world by applying today. What will you do? Lead the hourly team in their daily duties, maintaining a safe and clean environment Assist managers with highlighting areas of operational improvement, managing staffing levels in line with budget goals and business needs, as well as the training, development, and counselling of team members Ensure appropriate stock of all required products and supplies Greet guests positively, treating everyone as an individual in a professional manner Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North's policies and standards of excellence More about you 2 years' supervisory experience Skills in organisation, customer service, basic maths, and basic computer skills Who we are Home to Derby County Football Club, Delaware North has provided a range of hospitality services from concessions to premium dining services, since 2008, at Pride Park Stadium and Derby County Training Ground. With a capacity of 32,956, Pride Park Stadium has hosted incredible matches, conferences, and events, with Delaware North team members ensuring all guests experience excellent service. Delaware North is proud to collaborate and innovate, making history alongside Derby County FC by creating Club DCFC, the first ever fully integrated operations created by a hospitality provider and a football club. We value the powers of connection and working together, and our team members show guests when you shoot, you score; if you share our vision and want to leave lasting impressions on guests, apply today to join our team. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us!
We're really proud to be recruiting exclusively for this unique position as an HR & People Administrator. Working for an extremely successful company, on the outskirts of Canterbury, you'll join a business that has grown from 35 staff to 100! In this role, you'll be at the heart of their people operations, being a key role in supporting the HR function by supporting employee journeys, maintaining accurate records, and ensuring that their HR processes run smoothly and professionally. Your next employer offers an enviable company culture, and you'll receive industry leading benefits: 25 days annual leave plus Bank holidays Birthdays Off 6 Month Reviews Home Broadband Regular Office Food Events Lunch & Learns with Leadership Team Regular Team Socials Concessions (Discounted UK Holidays, Sky TV Packages etc) Perkbox (Including over 9,000 perks, discounts and benefits) Virtual GP Appointments - Dr Care Anywhere Vitality Private Medical Insurance Please find further details below: Job Title: HR & People Administrator Location: Near Canterbury, Kent. Your own transport is essential due to the location of this company. This position is 100% office based. Salary: 28,000 - 31,000 Hours: Monday to Friday, 9am - 5:30pm As an HR & People Administrator your responsibilities would be to: Prepare offers and contracts of employment. Maintain and update employee records in the HR systems, ensuring accuracy and confidentiality. Provide administrative support with new starters, changes of employment and leavers. Provide support and administration assistance to the recruitment process i.e. posting job adverts, scheduling interviews, and liaising with candidates. Ensure that compliance is achieved with regards to the checking and recording of Right to Works, Driving Licences and DBS checks. Liaise with Management Teams to ensure completion of Probation Reviews. Monitor and assist Management Teams with sickness and absence reports. Conduct Exit Interviews with leavers. Assist with notetaking at meetings as required. Respond to general HR queries from staff, escalating where necessary. Ensure compliance with employment legislation and internal policies. Assist the Head of People with company culture initiatives, including socials, employee benefits and internal training. Support the payroll process by ensuring the team has all the necessary data. People-focused projects - assisting with ESG and charity/sports/social initiatives. You'll be the perfect match for this role if you have the following: Level 3 CIPD or equivalent qualified. Understanding of key employment legislation and its impact on HR practice Experience of working as a HR Administrator or Coordinator. Demonstratable experience of taking notes in formal meetings is essential. The ability to always respect confidentially, handling sensitive information with discretion. The ability to build a good rapport with line managers & employees across all areas of the business. Excellent organisational skills to manage multiple priorities. Next steps: If you're someone who values structure, takes confidentiality seriously, and is looking to grow your HR career in a nurturing, forward-thinking team, this could be the perfect next step for you, apply today! Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Emma (Senior Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 26, 2025
Full time
We're really proud to be recruiting exclusively for this unique position as an HR & People Administrator. Working for an extremely successful company, on the outskirts of Canterbury, you'll join a business that has grown from 35 staff to 100! In this role, you'll be at the heart of their people operations, being a key role in supporting the HR function by supporting employee journeys, maintaining accurate records, and ensuring that their HR processes run smoothly and professionally. Your next employer offers an enviable company culture, and you'll receive industry leading benefits: 25 days annual leave plus Bank holidays Birthdays Off 6 Month Reviews Home Broadband Regular Office Food Events Lunch & Learns with Leadership Team Regular Team Socials Concessions (Discounted UK Holidays, Sky TV Packages etc) Perkbox (Including over 9,000 perks, discounts and benefits) Virtual GP Appointments - Dr Care Anywhere Vitality Private Medical Insurance Please find further details below: Job Title: HR & People Administrator Location: Near Canterbury, Kent. Your own transport is essential due to the location of this company. This position is 100% office based. Salary: 28,000 - 31,000 Hours: Monday to Friday, 9am - 5:30pm As an HR & People Administrator your responsibilities would be to: Prepare offers and contracts of employment. Maintain and update employee records in the HR systems, ensuring accuracy and confidentiality. Provide administrative support with new starters, changes of employment and leavers. Provide support and administration assistance to the recruitment process i.e. posting job adverts, scheduling interviews, and liaising with candidates. Ensure that compliance is achieved with regards to the checking and recording of Right to Works, Driving Licences and DBS checks. Liaise with Management Teams to ensure completion of Probation Reviews. Monitor and assist Management Teams with sickness and absence reports. Conduct Exit Interviews with leavers. Assist with notetaking at meetings as required. Respond to general HR queries from staff, escalating where necessary. Ensure compliance with employment legislation and internal policies. Assist the Head of People with company culture initiatives, including socials, employee benefits and internal training. Support the payroll process by ensuring the team has all the necessary data. People-focused projects - assisting with ESG and charity/sports/social initiatives. You'll be the perfect match for this role if you have the following: Level 3 CIPD or equivalent qualified. Understanding of key employment legislation and its impact on HR practice Experience of working as a HR Administrator or Coordinator. Demonstratable experience of taking notes in formal meetings is essential. The ability to always respect confidentially, handling sensitive information with discretion. The ability to build a good rapport with line managers & employees across all areas of the business. Excellent organisational skills to manage multiple priorities. Next steps: If you're someone who values structure, takes confidentiality seriously, and is looking to grow your HR career in a nurturing, forward-thinking team, this could be the perfect next step for you, apply today! Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Emma (Senior Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The Royal Veterinary College
Potters Bar, Hertfordshire
Farm Animal Health & Production Group Location: Boltons Farm (nr Potters Bar, Herts) Salary: Competitive Salary Permanent / Full Time Release Date: 18/06/2025 Closing Date: 11/07/2025 Interview Date: 23/07/2025 Reference: PPS-0082-25-A A position has become available as a General Farm Worker (GFW) at The RVC Boltons Park Farm. The Royal Veterinary College is the UK's largest and longest-established independent vet school and is a Member Institution of the University of London. Boltons Park Farm has been an essential part of the RVC's activities for over 45 years. The farm is currently 200ha made up of grass, maize and lucerne with the dairy herd consisting of 90 loose housed Holstein-Friesians with plans to expand to 150. The herd are milked twice a day with all the milk supplied on an Arla-360 contract and to our on-farm vending machine. The herd are TMR-fed, with grazing being done with a paddock grazed system when possible. The herd are calved all year round. The farm also run a flock of 600 sheep, 250 chickens and a handful of pigs as well as having many students coming to the farm for lessons and experience. In this role we're looking for an experienced GFW to join a positive, well-established team achieve its long-term goals. The role will offer great variety as a general farm worker but will mainly focus on the dairy side with relief milking and feeding, Calf rearing and heifer management as well as managing the grazing platform. You will be expected to help with the sheep and other livestock at different times. The successful candidate will have experience in a similar role, strong attention to detail, a proactive approach. The farm uses modern equipment including but not limited to: Modern 16/16 GEA parlour; Uniform Agri; Cow manager; Modern silage pits which have recently been roofed; Keenan mixer wagon with a new John deere 140M; and a modern squeeze crush for cattle work. The successful candidate will be answerable to the Farm Manager and will need to work closely with other members of the farm team and RVC teaching staff. The candidate must be able to work every third weekend and cover colleagues leave as required. The candidate may become involved in some areas of undergraduate teaching - both veterinary and animal science students - this will be largely based around animal husbandry. We offer a competitive salary commensurate with experience, a very generous living allowance, and the following benefits: Easy access to London via the RVC bus service Canteen and coffee shop at our Hawkshead site a mile down road Free membership to the newly built Fitness and Wellbeing Centre located on our Hawkshead site (gym, badminton, climbing wall, Zumba, yoga and Pilates classes included) Generous 26 days annual leave (plus bank holidays/concessionary days) A range of family friendly policies, including adoption, maternity and paternity pay and leave. ROMS and AI training can be provided For further information on this role, please contact the Farm Manager - Graeme Webster We promote equality of opportunity and diversity within the workplace and welcome applications from all sections of the community. You can also apply for this role by clicking the Apply Button.
Jun 21, 2025
Full time
Farm Animal Health & Production Group Location: Boltons Farm (nr Potters Bar, Herts) Salary: Competitive Salary Permanent / Full Time Release Date: 18/06/2025 Closing Date: 11/07/2025 Interview Date: 23/07/2025 Reference: PPS-0082-25-A A position has become available as a General Farm Worker (GFW) at The RVC Boltons Park Farm. The Royal Veterinary College is the UK's largest and longest-established independent vet school and is a Member Institution of the University of London. Boltons Park Farm has been an essential part of the RVC's activities for over 45 years. The farm is currently 200ha made up of grass, maize and lucerne with the dairy herd consisting of 90 loose housed Holstein-Friesians with plans to expand to 150. The herd are milked twice a day with all the milk supplied on an Arla-360 contract and to our on-farm vending machine. The herd are TMR-fed, with grazing being done with a paddock grazed system when possible. The herd are calved all year round. The farm also run a flock of 600 sheep, 250 chickens and a handful of pigs as well as having many students coming to the farm for lessons and experience. In this role we're looking for an experienced GFW to join a positive, well-established team achieve its long-term goals. The role will offer great variety as a general farm worker but will mainly focus on the dairy side with relief milking and feeding, Calf rearing and heifer management as well as managing the grazing platform. You will be expected to help with the sheep and other livestock at different times. The successful candidate will have experience in a similar role, strong attention to detail, a proactive approach. The farm uses modern equipment including but not limited to: Modern 16/16 GEA parlour; Uniform Agri; Cow manager; Modern silage pits which have recently been roofed; Keenan mixer wagon with a new John deere 140M; and a modern squeeze crush for cattle work. The successful candidate will be answerable to the Farm Manager and will need to work closely with other members of the farm team and RVC teaching staff. The candidate must be able to work every third weekend and cover colleagues leave as required. The candidate may become involved in some areas of undergraduate teaching - both veterinary and animal science students - this will be largely based around animal husbandry. We offer a competitive salary commensurate with experience, a very generous living allowance, and the following benefits: Easy access to London via the RVC bus service Canteen and coffee shop at our Hawkshead site a mile down road Free membership to the newly built Fitness and Wellbeing Centre located on our Hawkshead site (gym, badminton, climbing wall, Zumba, yoga and Pilates classes included) Generous 26 days annual leave (plus bank holidays/concessionary days) A range of family friendly policies, including adoption, maternity and paternity pay and leave. ROMS and AI training can be provided For further information on this role, please contact the Farm Manager - Graeme Webster We promote equality of opportunity and diversity within the workplace and welcome applications from all sections of the community. You can also apply for this role by clicking the Apply Button.
Part Time Seasonal Sales Assistant Location: Appley Bridge, Wigan Workdays: Thursday, Friday and Saturday Hours: 18 - 24 per week Salary: £12.21 per hour About Us At Golden Days, we ve always followed the ethos that local is best and nowhere is that truer than in our legacy! A family-owned UK business for more than 30 years, our desire to give customers a warm family-friendly experience is truly at the heart of our company. Golden Days is part of Linten Garden Products Ltd which owns and operates two of the largest independent Garden Centres in the North West (TAS Golden Days Garden Centres). The Role Working on shop floor, the Seasonal Sales Assistant will be a strong presence to customers looking to spend on high ticket items, primarily garden furniture and during the winter months, Artificial Christmas Trees. Responsibilities: Engage with customers in a friendly and professional manner to understand their needs and provide product advice. Sell garden furniture during the spring/summer season, including explaining features, demonstrating functionality, and assisting with product selection. Transition to selling Artificial Christmas Trees and seasonal décor during the autumn/winter period. Assist with the setup, maintenance, and takedown of indoor and outdoor displays and promotional areas. Ensure the sales area is clean, tidy, and well-stocked at all times. Assemble furniture and Artificial Christmas Trees for display purposes and assist customers with loading items into their vehicles when needed. Operate the till and handle transactions accurately, including cash, card, and returns. Monitor stock levels and report low stock or customer requests to Supervisors. Stay informed about current promotions and product information to assist with upselling and cross-selling. Support with other general retail duties as required by the Supervisor or Store Manager. Essential Requirements: Proven experience in a customer-facing retail or sales role. Excellent interpersonal and communication skills. Confident and proactive sales approach with the ability to upsell and advise customers. Availability to work flexible hours, including weekends and bank holidays, especially during peak trading periods. Physically fit and able to safely lift, move and assemble heavy items (e.g. garden furniture, display stock). Ability to work both independently and as part of a small team. A positive, approachable and professional manner with a strong focus on customer service. Reliable, punctual, and well-organised. Basic numeracy skills and familiarity with handling cash/card payments and using tills. Comfortable with learning product features and demonstrating items to customers. Benefits We offer an excellent working environment with enthusiastic colleagues who get along well, co-operate with each other and who are all passionate about the company and the products it sells. The working climate is informal, but we work hard. A dynamic working environment where innovative ideas or new technological solutions to overcome challenges or boost efficiency are always met with enthusiasm. Benefits include: 20% staff discount at Golden Days Garden Centres and at its sister company Christmas Tree World Staff discounts in the Garden Centre Café The Wild Mint along with other in-store concessions including The Works, Mountain Warehouse, Edinburgh Woolen Mill, Maiden Head Aquatics and Pavers Shoes Free electric vehicle charging 20 days holiday, plus Bank Holidays
Jun 18, 2025
Full time
Part Time Seasonal Sales Assistant Location: Appley Bridge, Wigan Workdays: Thursday, Friday and Saturday Hours: 18 - 24 per week Salary: £12.21 per hour About Us At Golden Days, we ve always followed the ethos that local is best and nowhere is that truer than in our legacy! A family-owned UK business for more than 30 years, our desire to give customers a warm family-friendly experience is truly at the heart of our company. Golden Days is part of Linten Garden Products Ltd which owns and operates two of the largest independent Garden Centres in the North West (TAS Golden Days Garden Centres). The Role Working on shop floor, the Seasonal Sales Assistant will be a strong presence to customers looking to spend on high ticket items, primarily garden furniture and during the winter months, Artificial Christmas Trees. Responsibilities: Engage with customers in a friendly and professional manner to understand their needs and provide product advice. Sell garden furniture during the spring/summer season, including explaining features, demonstrating functionality, and assisting with product selection. Transition to selling Artificial Christmas Trees and seasonal décor during the autumn/winter period. Assist with the setup, maintenance, and takedown of indoor and outdoor displays and promotional areas. Ensure the sales area is clean, tidy, and well-stocked at all times. Assemble furniture and Artificial Christmas Trees for display purposes and assist customers with loading items into their vehicles when needed. Operate the till and handle transactions accurately, including cash, card, and returns. Monitor stock levels and report low stock or customer requests to Supervisors. Stay informed about current promotions and product information to assist with upselling and cross-selling. Support with other general retail duties as required by the Supervisor or Store Manager. Essential Requirements: Proven experience in a customer-facing retail or sales role. Excellent interpersonal and communication skills. Confident and proactive sales approach with the ability to upsell and advise customers. Availability to work flexible hours, including weekends and bank holidays, especially during peak trading periods. Physically fit and able to safely lift, move and assemble heavy items (e.g. garden furniture, display stock). Ability to work both independently and as part of a small team. A positive, approachable and professional manner with a strong focus on customer service. Reliable, punctual, and well-organised. Basic numeracy skills and familiarity with handling cash/card payments and using tills. Comfortable with learning product features and demonstrating items to customers. Benefits We offer an excellent working environment with enthusiastic colleagues who get along well, co-operate with each other and who are all passionate about the company and the products it sells. The working climate is informal, but we work hard. A dynamic working environment where innovative ideas or new technological solutions to overcome challenges or boost efficiency are always met with enthusiasm. Benefits include: 20% staff discount at Golden Days Garden Centres and at its sister company Christmas Tree World Staff discounts in the Garden Centre Café The Wild Mint along with other in-store concessions including The Works, Mountain Warehouse, Edinburgh Woolen Mill, Maiden Head Aquatics and Pavers Shoes Free electric vehicle charging 20 days holiday, plus Bank Holidays
There's a permanent opportunity for you here as a Contract Manager to manage one of our manufacturing contracts. This contract comprises of two sites in the Coalville and Preston area and your time will be required to work across both sites. The Role Provide leadership and ensure that contractual commitments are met and exceeded. To ensure the planning and allocation of all technical resources to the contract. To maintain the Planned Maintenance Program and deliver an excellent reactive service to the clients building. Grow the existing contract by leadership and innovation. Main Responsibilities : Planning and allocation of technical resources across the account including the control and issue of materials and equipment. Support the client's vision of creating a one team approach by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers. Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites. Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in-house team. Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store. Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced. Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff. Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered. Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment. Undertake other tasks or requests to maintain and improve the service provision throughout the region. Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals. To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification. Carrying out regular client reporting in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations. Assisting in the recruitment of team members as and when required. Carry out regular site audits and provide regular onsite support. Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs. Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store. Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia. Undertake and report Service audits and H&S Check sheets, recording and reporting results. Develop and take duty of care for the Maintenance Teams daily. Assist Maintenance Teams in any daily issues in delivery of the maintenance service. Authorisation and reporting of annual leave and organisation of appropriate staff cover. Review and authorise timesheets. Responsible for finances and WIP. Hours of Work Monday to Friday, 8am-5pm Benefits Additional earnings available through overtime - if wanted 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year Pension with matched contributions between 6-8% Life Assurance Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants Flexible Benefits Scheme - including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance Access to wellbeing programmes Company Sick Pay Employee recognition programmes which reward exceptional achievements Employee Referral bonus with generous bonuses for 'referring a friend' The opportunity to use one working day per year volunteering to help the local community Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required Team management experience Previous experience managing a corporate client At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.
Jun 18, 2025
Full time
There's a permanent opportunity for you here as a Contract Manager to manage one of our manufacturing contracts. This contract comprises of two sites in the Coalville and Preston area and your time will be required to work across both sites. The Role Provide leadership and ensure that contractual commitments are met and exceeded. To ensure the planning and allocation of all technical resources to the contract. To maintain the Planned Maintenance Program and deliver an excellent reactive service to the clients building. Grow the existing contract by leadership and innovation. Main Responsibilities : Planning and allocation of technical resources across the account including the control and issue of materials and equipment. Support the client's vision of creating a one team approach by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers. Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites. Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in-house team. Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store. Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced. Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff. Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered. Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment. Undertake other tasks or requests to maintain and improve the service provision throughout the region. Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals. To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification. Carrying out regular client reporting in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations. Assisting in the recruitment of team members as and when required. Carry out regular site audits and provide regular onsite support. Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs. Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store. Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia. Undertake and report Service audits and H&S Check sheets, recording and reporting results. Develop and take duty of care for the Maintenance Teams daily. Assist Maintenance Teams in any daily issues in delivery of the maintenance service. Authorisation and reporting of annual leave and organisation of appropriate staff cover. Review and authorise timesheets. Responsible for finances and WIP. Hours of Work Monday to Friday, 8am-5pm Benefits Additional earnings available through overtime - if wanted 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year Pension with matched contributions between 6-8% Life Assurance Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants Flexible Benefits Scheme - including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance Access to wellbeing programmes Company Sick Pay Employee recognition programmes which reward exceptional achievements Employee Referral bonus with generous bonuses for 'referring a friend' The opportunity to use one working day per year volunteering to help the local community Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required Team management experience Previous experience managing a corporate client At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.
Hotel Contracts Manager - Germany - London NW5 Salary 50K Hybrid role - 2 days in the office We are looking for a Contracts Manager to join our ever growing, exciting client on a permanent basis. The successful Contracts Manager will be responsible for achieving KPI targets set by the company for regions allocated. You will be responsible for contracting hotels in Germany so experience working in this region is desirable. Fluency in German is desirable. Region: Overseeing the Germany area, German fluent highly desirable Requirements: Strong commercial acumen and experience in the tourism industry are essential The Role Ensure hotels are re-contracted within specified deadlines. Identify 'must-have' hotels within a destination and contract where appropriate. Regularly monitor competitor pricing and availability in line with demand. Liaise with yield team to ensure maximum profit, by identifying peak and trough dates so they can be priced appropriately. Advise on preferred partner hotels in the relevant destinations, negotiate exclusive deals Ensure hotels are inspected and details (photos, amenities etc) updated on a regular basis. Communicate destination information regarding peak dates, trade shows, visitor information etc internally. Required skills Strong commercial acumen and experience in the tourism industry are essential Previous Hotel contracting experience Fluency in German Benefits Eurostar concession Fares Merlin entertainment concession fares Family and Friends discounts on Hotel and Flight bookings Online benefits platform discounts on various retailers, chains, restaurants, Company-funded staff social events Apply now to join this fantastic company Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Mar 08, 2025
Full time
Hotel Contracts Manager - Germany - London NW5 Salary 50K Hybrid role - 2 days in the office We are looking for a Contracts Manager to join our ever growing, exciting client on a permanent basis. The successful Contracts Manager will be responsible for achieving KPI targets set by the company for regions allocated. You will be responsible for contracting hotels in Germany so experience working in this region is desirable. Fluency in German is desirable. Region: Overseeing the Germany area, German fluent highly desirable Requirements: Strong commercial acumen and experience in the tourism industry are essential The Role Ensure hotels are re-contracted within specified deadlines. Identify 'must-have' hotels within a destination and contract where appropriate. Regularly monitor competitor pricing and availability in line with demand. Liaise with yield team to ensure maximum profit, by identifying peak and trough dates so they can be priced appropriately. Advise on preferred partner hotels in the relevant destinations, negotiate exclusive deals Ensure hotels are inspected and details (photos, amenities etc) updated on a regular basis. Communicate destination information regarding peak dates, trade shows, visitor information etc internally. Required skills Strong commercial acumen and experience in the tourism industry are essential Previous Hotel contracting experience Fluency in German Benefits Eurostar concession Fares Merlin entertainment concession fares Family and Friends discounts on Hotel and Flight bookings Online benefits platform discounts on various retailers, chains, restaurants, Company-funded staff social events Apply now to join this fantastic company Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You'll be passionate about Retail and Fashion. You'll have experience driving the commercial success of a shop and leading a team, and you'll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB The Shop Manager position holds overall responsibility for their shop. Taking ownership and the initiative to drive performance through managing KPIs, ensuring customers have the best possible shopping experience, developing the team and ensuring White Stuff's presence in the local community. WHAT YOU'LL BE DOING You'll report to your Area Manager and sit within our Retail team. Customer Experience Training, driving, and coaching the team to deliver an amazing instore customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey. Ensuring the team meets customer needs through multichannel shopping and endless aisle orders. Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts. Product Presentation and Visual Standards Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity. Ensuring the team understand the features of our products and can explain these to our customers to support their styling and purchase decisions. Ensuring that product and shop standards are excellent and maintained at all times. Implementing brand VM standards and layouts within the shop and making placement decisions to best suit shop, market and customer. Creating a commercial environment in the shop where the team consistently evaluates the floor layout and KPIs and takes appropriate action to ensure the shop floor is responding to commercial opportunities. Evaluating shop product package and feeding back to Area Manager any commercial opportunities. Ensuring stock levels are optimised for sales opportunities and liasing with Merchandising to influence. Commercial Management Understanding commercial opportunities for your shop and maximising these to increase sales. Coaching the team to also understand and implement these opportunities. Ensuring that the shop is working within the budgets set Leading the coordination of promotions, incentives, and key trading weekS People Management and Development Using the Learning and Development and operational tools provided to develop the team's knowledge and skillset, and help them reach their individual potential. Creating a positive team atmosphere in the shop which is focused on delivering results. Leading team briefs to ensure the team are set up with the knowledge and the motivation needed to achieve targets. Ensuring staff planning is effective to ensure that the right people are in the right places at the right times. Playing a key part in setting team objectives to ensure the team are working together to achieve goals. Attracting, recruiting and retaining high calibre team members. Engaging with succession planning to ensure that we are growing our own talent. Actively seeking opportunities in the local area that could benefit the shop such local events. Ensures the team receives regular praise and feedback to support their engagement and continuous development. Leading annual and interim reviews for the team, with objectives monitored throughout the year. Shop Operations Leading efficient and accurate delivery and replenishment processes. Playing a key role in organising stocktake and ensuring an accurate reconciliation. Ensuring that ship from store and Click and Collect processes are managed effectively by the team. Being a point of contact for internal and external stakeholders. Leading Health and Safety processes within the shop and ensuring team compliance. Developing professional relationships with other teams and areas of the business. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. WHAT WE'LL OFFER YOU As a Shop Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 33 days holiday per annum 2 extra (paid!) days off per year to volunteer in the local community 50% discount and a uniform per annum BUPA Medical and Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age . INDM
Feb 21, 2025
Full time
WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and likeminded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE You'll be passionate about Retail and Fashion. You'll have experience driving the commercial success of a shop and leading a team, and you'll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB The Shop Manager position holds overall responsibility for their shop. Taking ownership and the initiative to drive performance through managing KPIs, ensuring customers have the best possible shopping experience, developing the team and ensuring White Stuff's presence in the local community. WHAT YOU'LL BE DOING You'll report to your Area Manager and sit within our Retail team. Customer Experience Training, driving, and coaching the team to deliver an amazing instore customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey. Ensuring the team meets customer needs through multichannel shopping and endless aisle orders. Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts. Product Presentation and Visual Standards Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity. Ensuring the team understand the features of our products and can explain these to our customers to support their styling and purchase decisions. Ensuring that product and shop standards are excellent and maintained at all times. Implementing brand VM standards and layouts within the shop and making placement decisions to best suit shop, market and customer. Creating a commercial environment in the shop where the team consistently evaluates the floor layout and KPIs and takes appropriate action to ensure the shop floor is responding to commercial opportunities. Evaluating shop product package and feeding back to Area Manager any commercial opportunities. Ensuring stock levels are optimised for sales opportunities and liasing with Merchandising to influence. Commercial Management Understanding commercial opportunities for your shop and maximising these to increase sales. Coaching the team to also understand and implement these opportunities. Ensuring that the shop is working within the budgets set Leading the coordination of promotions, incentives, and key trading weekS People Management and Development Using the Learning and Development and operational tools provided to develop the team's knowledge and skillset, and help them reach their individual potential. Creating a positive team atmosphere in the shop which is focused on delivering results. Leading team briefs to ensure the team are set up with the knowledge and the motivation needed to achieve targets. Ensuring staff planning is effective to ensure that the right people are in the right places at the right times. Playing a key part in setting team objectives to ensure the team are working together to achieve goals. Attracting, recruiting and retaining high calibre team members. Engaging with succession planning to ensure that we are growing our own talent. Actively seeking opportunities in the local area that could benefit the shop such local events. Ensures the team receives regular praise and feedback to support their engagement and continuous development. Leading annual and interim reviews for the team, with objectives monitored throughout the year. Shop Operations Leading efficient and accurate delivery and replenishment processes. Playing a key role in organising stocktake and ensuring an accurate reconciliation. Ensuring that ship from store and Click and Collect processes are managed effectively by the team. Being a point of contact for internal and external stakeholders. Leading Health and Safety processes within the shop and ensuring team compliance. Developing professional relationships with other teams and areas of the business. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. WHAT WE'LL OFFER YOU As a Shop Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 33 days holiday per annum 2 extra (paid!) days off per year to volunteer in the local community 50% discount and a uniform per annum BUPA Medical and Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age . INDM
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As our brand leader in store, you're responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership role is not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As brand leader, you'll take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service. The role will involve some exceptional time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. You'll also need to be able to build great relationships without relying on hierarchy since you'll also have the opportunity to influence and partner with any local concessions and your surrounding community. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store experience. You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual's needs. Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories. You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision. With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, backstage stockroom operations and people policies to payroll, profit protection, health & safety and recruitment - this is your show! One management team - you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward. With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace. Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms. Awareness and handling of all employee related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner. What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit. You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed. Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to. Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment. Honest, trustworthy and dependable - you live by our brand values. A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand. Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated. About the location Our newest store location London Bridge has recently opened and this store is located in the Western Arcade. Walking distance from the city's most popular tourist attractions such as Borough Market and The Shard. Our team all have one thing in common They have major passion for fashion! What we stand for The Customer is the Boss We work as one proud team to get the best for our customers. One Team We are joined up and encourage others to share their ideas. We Do What We Say We Will We know our goals, and we work with clear outcomes in mind. We Are Responsible We are self aware, understand the impact we have on others and are positive about the future. A generous wardrobe allowance so that you can wear our beautiful clothes to work each day. Potential to earn more from our team commission scheme. We are a disability committed certified employer. Employee discount for you to spend with family and friends. Up to 2 years service 33 days (25 days + bank holidays). Over 2 years service 36 days (28 days + bank holidays). Access to dental cash plan & free virtual GP appointments through Aviva. UNUM employee assistance helpline. Life assurance cover. Access to discounted gym membership and corporate discounts. Free, confidential, wellbeing and lifestyle support with Retail Trust. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause). Health days for you to use either for physical or mental wellness. Dedicated mental health support from our mental health first aiders. Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Feb 21, 2025
Full time
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As our brand leader in store, you're responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership role is not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As brand leader, you'll take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service. The role will involve some exceptional time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. You'll also need to be able to build great relationships without relying on hierarchy since you'll also have the opportunity to influence and partner with any local concessions and your surrounding community. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store experience. You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual's needs. Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories. You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision. With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, backstage stockroom operations and people policies to payroll, profit protection, health & safety and recruitment - this is your show! One management team - you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward. With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace. Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms. Awareness and handling of all employee related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner. What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit. You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed. Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to. Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment. Honest, trustworthy and dependable - you live by our brand values. A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand. Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated. About the location Our newest store location London Bridge has recently opened and this store is located in the Western Arcade. Walking distance from the city's most popular tourist attractions such as Borough Market and The Shard. Our team all have one thing in common They have major passion for fashion! What we stand for The Customer is the Boss We work as one proud team to get the best for our customers. One Team We are joined up and encourage others to share their ideas. We Do What We Say We Will We know our goals, and we work with clear outcomes in mind. We Are Responsible We are self aware, understand the impact we have on others and are positive about the future. A generous wardrobe allowance so that you can wear our beautiful clothes to work each day. Potential to earn more from our team commission scheme. We are a disability committed certified employer. Employee discount for you to spend with family and friends. Up to 2 years service 33 days (25 days + bank holidays). Over 2 years service 36 days (28 days + bank holidays). Access to dental cash plan & free virtual GP appointments through Aviva. UNUM employee assistance helpline. Life assurance cover. Access to discounted gym membership and corporate discounts. Free, confidential, wellbeing and lifestyle support with Retail Trust. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause). Health days for you to use either for physical or mental wellness. Dedicated mental health support from our mental health first aiders. Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aspinal of London are looking for a Store Manager to join our concession in Selfridges London The Concession Manager is a leader accountable for driving the consistent delivery of the retail, client and employee engagement strategy for their concession, in order to achieve business goals whilst being an ambassador for the Aspinal of London brand. MAIN DUTIES Leadership Accountable for owning and driving the concession to exceed business expectations. Demonstrate effective management by flexing between coaching and directive leadership as appropriate. Actively develop internal talent and support the succession plan across the whole of Aspinal of London. Responsible for the overall employee engagement for the concession; with a focus on commitment and involvement of all employee's. Responsible for ensuring that the PDR process is adhered to. Build effective working relationships with support functions including marketing, warehouse, visual merchandising and HR. Commercial Implement the retail sales and service strategy within the concession through the consistent delivery of agreed actions. Own and monitor the sales, KPI's and service results; maximise performance through setting stretching but achievable goals for all team members. Instil a culture of exceptional customer service through the team by constantly pushing the boundaries to enhance sales, KPI's and service performance; empower all employees to do everything necessary to satisfy the customer within given parameters. Use all available tools to analyse sales performance weekly and monthly; review and take corrective action where necessary. Provide qualitative feedback to the Area Manager on all merchandise issues, customer comments and employee opinion and agree any next steps. Build effective working relationships with all brand partners within own area of responsibility. Actively monitor competitor activity and react accordingly; provide feedback to Area Manager. Develop a business plan for the concession to be reviewed going into each financial quarter. This includes a detailed marketing, product, people and KPI plan and the associated costs. Operations Responsible for cascading business announcements and communications to the team; ensuring that the messages are delivered accurately and in an engaging manner. Responsible for the communication to the team of expected retail standards and targets; monitor and address any concerns in line with company procedures. Work with the Area Manager to identify future staffing requirements and agree activity necessary to source the best candidates based on financial KPI's. Review staff deployment regularly to ensure that the store / concession is resourced effectively. Manage the company KPI's in line with company procedures to achieve targets. Responsible for adhering to all company procedures and compliance targets including inventory control, damaged and defective goods, stock loss and stock takes, discounts and cash and credit controls. Responsible for delivering the VM and back of house standards in line with company expectation. Understand and properly execute all systems, POS procedures, and store / concession operating procedures including; opening and closing procedures, rotas, holidays, sale and promotions, house-keeping, events etc Ensure the timely completion of all HR related paperwork outlined in the weekly HR tracker including contract and change of detail requests, new starter forms, leaver forms and probation reviews. Responsible for managing specific P&L budgets for the concession set by the Head of Retail, including payroll, canteen and staff welfare, entertainment and sundry costs. Create a safe and healthy environment at all times for staff and customers OTHER: May be required by the Area Manager to deliver agreed retail projects. Must be flexible to work 5 days out of 7.
Feb 20, 2025
Full time
Aspinal of London are looking for a Store Manager to join our concession in Selfridges London The Concession Manager is a leader accountable for driving the consistent delivery of the retail, client and employee engagement strategy for their concession, in order to achieve business goals whilst being an ambassador for the Aspinal of London brand. MAIN DUTIES Leadership Accountable for owning and driving the concession to exceed business expectations. Demonstrate effective management by flexing between coaching and directive leadership as appropriate. Actively develop internal talent and support the succession plan across the whole of Aspinal of London. Responsible for the overall employee engagement for the concession; with a focus on commitment and involvement of all employee's. Responsible for ensuring that the PDR process is adhered to. Build effective working relationships with support functions including marketing, warehouse, visual merchandising and HR. Commercial Implement the retail sales and service strategy within the concession through the consistent delivery of agreed actions. Own and monitor the sales, KPI's and service results; maximise performance through setting stretching but achievable goals for all team members. Instil a culture of exceptional customer service through the team by constantly pushing the boundaries to enhance sales, KPI's and service performance; empower all employees to do everything necessary to satisfy the customer within given parameters. Use all available tools to analyse sales performance weekly and monthly; review and take corrective action where necessary. Provide qualitative feedback to the Area Manager on all merchandise issues, customer comments and employee opinion and agree any next steps. Build effective working relationships with all brand partners within own area of responsibility. Actively monitor competitor activity and react accordingly; provide feedback to Area Manager. Develop a business plan for the concession to be reviewed going into each financial quarter. This includes a detailed marketing, product, people and KPI plan and the associated costs. Operations Responsible for cascading business announcements and communications to the team; ensuring that the messages are delivered accurately and in an engaging manner. Responsible for the communication to the team of expected retail standards and targets; monitor and address any concerns in line with company procedures. Work with the Area Manager to identify future staffing requirements and agree activity necessary to source the best candidates based on financial KPI's. Review staff deployment regularly to ensure that the store / concession is resourced effectively. Manage the company KPI's in line with company procedures to achieve targets. Responsible for adhering to all company procedures and compliance targets including inventory control, damaged and defective goods, stock loss and stock takes, discounts and cash and credit controls. Responsible for delivering the VM and back of house standards in line with company expectation. Understand and properly execute all systems, POS procedures, and store / concession operating procedures including; opening and closing procedures, rotas, holidays, sale and promotions, house-keeping, events etc Ensure the timely completion of all HR related paperwork outlined in the weekly HR tracker including contract and change of detail requests, new starter forms, leaver forms and probation reviews. Responsible for managing specific P&L budgets for the concession set by the Head of Retail, including payroll, canteen and staff welfare, entertainment and sundry costs. Create a safe and healthy environment at all times for staff and customers OTHER: May be required by the Area Manager to deliver agreed retail projects. Must be flexible to work 5 days out of 7.
You will need to login before you can apply for a job. THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As our brand leader in store, you're responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership role is not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As brand leader, you'll take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service. The role will involve some exceptional time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store experience. You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual's needs. Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories. You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision. With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, backstage stockroom operations and people policies to payroll, profit protection, health & safety and recruitment - this is your show! One management team - you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward. With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace. Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms. Awareness and handling of all employee related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner. WHAT SKILLS DO I NEED? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit. You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed. Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to. Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment. Honest, trustworthy and dependable - you live by our brand values. A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand. Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated. ABOUT THE LOCATION Our newest store location London Bridge has recently opened and this store is located in the Western Arcade. Walking distance from the city's most popular tourist attractions such as Borough Market and The Shard. Our team all have one thing in common They have major passion for fashion! WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers. One Team We are joined up and encourage others to share their ideas. We Do What We Say We Will We know our goals, and we work with clear outcomes in mind. We Are Responsible We are self aware, understand the impact we have on others and are positive about the future. BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day. Potential to earn more from our team commission scheme. We are a disability committed certified employer. Employee discount for you to spend with family and friends. Up to 2 years service 33 days (25 days + bank holidays). Over 2 years service 36 days (28 days + bank holidays). Access to dental cash plan & free virtual GP appointments through Aviva. UNUM employee assistance helpline. Life assurance cover. Access to discounted gym membership and corporate discounts. Free, confidential, wellbeing and lifestyle support with Retail Trust. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause). Health days for you to use either for physical or mental wellness. Dedicated mental health support from our mental health first aiders. Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. Closing date: 14th March 2025.
Feb 20, 2025
Full time
You will need to login before you can apply for a job. THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As our brand leader in store, you're responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership role is not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As brand leader, you'll take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service. The role will involve some exceptional time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store experience. You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual's needs. Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories. You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision. With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, backstage stockroom operations and people policies to payroll, profit protection, health & safety and recruitment - this is your show! One management team - you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward. With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace. Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms. Awareness and handling of all employee related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner. WHAT SKILLS DO I NEED? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit. You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed. Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to. Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment. Honest, trustworthy and dependable - you live by our brand values. A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand. Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated. ABOUT THE LOCATION Our newest store location London Bridge has recently opened and this store is located in the Western Arcade. Walking distance from the city's most popular tourist attractions such as Borough Market and The Shard. Our team all have one thing in common They have major passion for fashion! WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers. One Team We are joined up and encourage others to share their ideas. We Do What We Say We Will We know our goals, and we work with clear outcomes in mind. We Are Responsible We are self aware, understand the impact we have on others and are positive about the future. BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day. Potential to earn more from our team commission scheme. We are a disability committed certified employer. Employee discount for you to spend with family and friends. Up to 2 years service 33 days (25 days + bank holidays). Over 2 years service 36 days (28 days + bank holidays). Access to dental cash plan & free virtual GP appointments through Aviva. UNUM employee assistance helpline. Life assurance cover. Access to discounted gym membership and corporate discounts. Free, confidential, wellbeing and lifestyle support with Retail Trust. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause). Health days for you to use either for physical or mental wellness. Dedicated mental health support from our mental health first aiders. Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. Closing date: 14th March 2025.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Operations Co-Ordinator Be part of the movement and play your part About the role In this role, you'll be responsible for delivering exceptional customer service while ensuring the efficient handling of check-ins, ticketing, and vessel operations. You will use various systems, handle communication with customers and authorities, and assist with the loading and discharging of vehicles, freight and passengers. You will be responsible for Operate Seabook & Phoenix systems for vehicle and passenger check-ins. Provide service updates to customers as directed by the Duty Manager or Supervisor. Verify hazardous materials in Hazcheck to ensure proper handling. Coordinate with authorities to ensure compliance with safety regulations. Assist with vessel loading, discharging, and passenger embarkation, including those with reduced mobility. (Use of hand-held UHF radios.) About you Join our team if you embody customer focus, possess excellent communication skills, and are computer literate. We're seeking individuals who step up when no one else does, thriving on efficiency and constantly seeking improvement. Passionate about hands-on assistance, you shine in crisis situations, making swift, decisive actions benefiting our team and customers. If you're a strong communicator, team player, and thrive in challenging environments, we want you on our team. You may be asked to work between the Poole and Portsmouth ports on occasion. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Please note - the recruitment process for this role will be subject to the impact of an ongoing TUPE consultation process. Now about what we can give you. You ll be able to access some fantastic benefits such as: Contributory pension scheme Holiday Purchase Scheme Concessionary offering on our passenger ferry routes such as Portsmouth / Jersey, Dover / France & Newcastle / Amsterdam Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support Huge range of retail discounts from high street and online retailers Access to an award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we d love to hear from you. Please send us your CV as soon as possible, as we re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Feb 19, 2025
Full time
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Operations Co-Ordinator Be part of the movement and play your part About the role In this role, you'll be responsible for delivering exceptional customer service while ensuring the efficient handling of check-ins, ticketing, and vessel operations. You will use various systems, handle communication with customers and authorities, and assist with the loading and discharging of vehicles, freight and passengers. You will be responsible for Operate Seabook & Phoenix systems for vehicle and passenger check-ins. Provide service updates to customers as directed by the Duty Manager or Supervisor. Verify hazardous materials in Hazcheck to ensure proper handling. Coordinate with authorities to ensure compliance with safety regulations. Assist with vessel loading, discharging, and passenger embarkation, including those with reduced mobility. (Use of hand-held UHF radios.) About you Join our team if you embody customer focus, possess excellent communication skills, and are computer literate. We're seeking individuals who step up when no one else does, thriving on efficiency and constantly seeking improvement. Passionate about hands-on assistance, you shine in crisis situations, making swift, decisive actions benefiting our team and customers. If you're a strong communicator, team player, and thrive in challenging environments, we want you on our team. You may be asked to work between the Poole and Portsmouth ports on occasion. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Please note - the recruitment process for this role will be subject to the impact of an ongoing TUPE consultation process. Now about what we can give you. You ll be able to access some fantastic benefits such as: Contributory pension scheme Holiday Purchase Scheme Concessionary offering on our passenger ferry routes such as Portsmouth / Jersey, Dover / France & Newcastle / Amsterdam Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support Huge range of retail discounts from high street and online retailers Access to an award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we d love to hear from you. Please send us your CV as soon as possible, as we re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as an Onboard Service Marketing Manager. Be part of the movement and play your part About the role You will become a part of a newly shaped global onboard marketing team whose purpose is to promote and maximise profits for all onboard services; travel retail, food and hotel across our global passenger ferry routes. You will be a key player and have local ownership of and responsibility for the Jersey ferry routes while at the same time owning or taking part in global brands, projects or operations working across routes and destinations in order run our global concepts efficiently and strengthen and develop our onboard marketing operations and offerings. In this role, your responsibilities will include: Own and drive the insights and KPI driven planning process for all onboard marketing activities for the Jersey routes and execute hands-on on plans working closely with other onboard stakeholders and the acquisition marketing team. Own the customer journey map and overview and work closely together with local acquisition marketing team to make sure that we are taking advantage of all relevant channels to drive awareness, interest, desire and conversions for our onboard services as well as providing the customer with a seamless and inspiring experience. Be the brand owner of all the local route onboard brands plus one or two global brands or concepts. Together with relevant stakeholders, make sure that the brands are developed, maintained and implemented to standards locally and globally. Additionally, that they are translated to marketing material and advertised strategically smart, ensuring consistently in all relevant channels of the consumer journey. Oversee budgeting, reporting and management of creative outsourced activities related to your routes. Own annual planning process coordinate with different stakeholders to collect data and insights, plan functional meetings, manage activity and campaign plan. The role is based in our Portsmouth office whilst being closely linked to our Dover team, predominately working on our Jersey route. You will become part of a strong partnership with three other Marketing Managers responsible for other local routes and teams or different global marketing operations or development projects within onboard services marketing. About you The ideal candidate should have a relevant educational background and at least three years of marketing experience in either a strategic or hands-on role. They must be capable of driving a strategic marketing approach rooted in insights, audience understanding, and business objectives. As both a strong strategist and executer, they should seamlessly balance strategic thinking, idea generation, and hands-on implementation. The ideal candidate is an empathetic and skilled project leader who can navigate complex stakeholder environments while managing multiple deadlines in a fast-paced setting. A passion for learning and change, along with a curious mindset, is essential to continuously improving results and raising standards. Experience with print marketing is highly beneficial, while familiarity with digital marketing and MarTech is an added advantage. Additionally, they should be willing and able to travel as needed to gain a deeper understanding of the business and its stakeholders. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Please note - the recruitment process for this role will be subject to the impact of an ongoing TUPE consultation process. Now about what we can give you. You ll be able to access some fantastic benefits such as: Contributory pension scheme Holiday Purchase Scheme Concessionary offering on our passenger ferry routes such as Portsmouth / Jersey, Dover / France & Newcastle / Amsterdam Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support Huge range of retail discounts from high street and online retailers Access to an award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we d love to hear from you. Please send us your CV as soon as possible, as we re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Feb 19, 2025
Full time
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as an Onboard Service Marketing Manager. Be part of the movement and play your part About the role You will become a part of a newly shaped global onboard marketing team whose purpose is to promote and maximise profits for all onboard services; travel retail, food and hotel across our global passenger ferry routes. You will be a key player and have local ownership of and responsibility for the Jersey ferry routes while at the same time owning or taking part in global brands, projects or operations working across routes and destinations in order run our global concepts efficiently and strengthen and develop our onboard marketing operations and offerings. In this role, your responsibilities will include: Own and drive the insights and KPI driven planning process for all onboard marketing activities for the Jersey routes and execute hands-on on plans working closely with other onboard stakeholders and the acquisition marketing team. Own the customer journey map and overview and work closely together with local acquisition marketing team to make sure that we are taking advantage of all relevant channels to drive awareness, interest, desire and conversions for our onboard services as well as providing the customer with a seamless and inspiring experience. Be the brand owner of all the local route onboard brands plus one or two global brands or concepts. Together with relevant stakeholders, make sure that the brands are developed, maintained and implemented to standards locally and globally. Additionally, that they are translated to marketing material and advertised strategically smart, ensuring consistently in all relevant channels of the consumer journey. Oversee budgeting, reporting and management of creative outsourced activities related to your routes. Own annual planning process coordinate with different stakeholders to collect data and insights, plan functional meetings, manage activity and campaign plan. The role is based in our Portsmouth office whilst being closely linked to our Dover team, predominately working on our Jersey route. You will become part of a strong partnership with three other Marketing Managers responsible for other local routes and teams or different global marketing operations or development projects within onboard services marketing. About you The ideal candidate should have a relevant educational background and at least three years of marketing experience in either a strategic or hands-on role. They must be capable of driving a strategic marketing approach rooted in insights, audience understanding, and business objectives. As both a strong strategist and executer, they should seamlessly balance strategic thinking, idea generation, and hands-on implementation. The ideal candidate is an empathetic and skilled project leader who can navigate complex stakeholder environments while managing multiple deadlines in a fast-paced setting. A passion for learning and change, along with a curious mindset, is essential to continuously improving results and raising standards. Experience with print marketing is highly beneficial, while familiarity with digital marketing and MarTech is an added advantage. Additionally, they should be willing and able to travel as needed to gain a deeper understanding of the business and its stakeholders. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Please note - the recruitment process for this role will be subject to the impact of an ongoing TUPE consultation process. Now about what we can give you. You ll be able to access some fantastic benefits such as: Contributory pension scheme Holiday Purchase Scheme Concessionary offering on our passenger ferry routes such as Portsmouth / Jersey, Dover / France & Newcastle / Amsterdam Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support Huge range of retail discounts from high street and online retailers Access to an award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we d love to hear from you. Please send us your CV as soon as possible, as we re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Our client is seeking a highly motivated and results-driven Sales Manager to lead the expansion of their commercial aviation jet engine parts, repairs, and related services within a defined territory. This role will focus on driving revenue growth and strengthening the company s market presence in the aviation sector. The ideal Sales Manager will have a strong understanding of commercial jet engines, a proven track record in engine parts sales, and the ability to develop and manage strategic customer relationships. £40,000 - £50,000 salary (DOE) Based in Leatherhead Monday Friday, 8:30pm 5:30pm Benefits: 20 days holidays + bank holidays Free onsite parking Pension Nights out Occasional free lunches Job Description: Develop and maintain strong relationships with key decision-makers and stakeholders at airlines, and other aviation service providers through frequent, proactive visits and communication. Gain a deep understanding of customer requirements and provide tailored solutions Identify new business opportunities by leveraging market intelligence and customer insights. Develop and execute strategies to win new business and expand existing accounts Utilise strong negotiation tactics and concession strategies to win competitive bids and contracts. Collaborate with management to review and respond to bid packages, ensuring profitable revenue generation for both new and existing customers. Manage weekly sales meetings, collaborating with inside support teams to ensure timely and accurate customer service. Work closely with the inside account management team to resolve issues and build strong, long-lasting customer relationships. Represent the company at industry trade shows, conferences, and networking events. Manage the sales pipeline, track customer interactions, and ensure seamless reporting and forecasting. Person Specification: Associate degree or equivalent experience in aviation, business, or related fields. Ability to close high-value deals, develop new opportunities and drive business growth. Previous experience in aviation sales, with a focus on commercial jet engines, components, or related services. Strong customer service orientation, with the ability to understand and anticipate client needs, ensuring customer satisfaction and long-term partnerships. Superior written and verbal communication skills Strong organizational skills to manage a busy sales territory effectively. Highly self-motivated with a disciplined approach to sales management and relationship-building. Willingness to travel up to 40% of the time to visit clients, attend industry events, and engage in face-to-face meetings. Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within five working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Feb 17, 2025
Full time
Our client is seeking a highly motivated and results-driven Sales Manager to lead the expansion of their commercial aviation jet engine parts, repairs, and related services within a defined territory. This role will focus on driving revenue growth and strengthening the company s market presence in the aviation sector. The ideal Sales Manager will have a strong understanding of commercial jet engines, a proven track record in engine parts sales, and the ability to develop and manage strategic customer relationships. £40,000 - £50,000 salary (DOE) Based in Leatherhead Monday Friday, 8:30pm 5:30pm Benefits: 20 days holidays + bank holidays Free onsite parking Pension Nights out Occasional free lunches Job Description: Develop and maintain strong relationships with key decision-makers and stakeholders at airlines, and other aviation service providers through frequent, proactive visits and communication. Gain a deep understanding of customer requirements and provide tailored solutions Identify new business opportunities by leveraging market intelligence and customer insights. Develop and execute strategies to win new business and expand existing accounts Utilise strong negotiation tactics and concession strategies to win competitive bids and contracts. Collaborate with management to review and respond to bid packages, ensuring profitable revenue generation for both new and existing customers. Manage weekly sales meetings, collaborating with inside support teams to ensure timely and accurate customer service. Work closely with the inside account management team to resolve issues and build strong, long-lasting customer relationships. Represent the company at industry trade shows, conferences, and networking events. Manage the sales pipeline, track customer interactions, and ensure seamless reporting and forecasting. Person Specification: Associate degree or equivalent experience in aviation, business, or related fields. Ability to close high-value deals, develop new opportunities and drive business growth. Previous experience in aviation sales, with a focus on commercial jet engines, components, or related services. Strong customer service orientation, with the ability to understand and anticipate client needs, ensuring customer satisfaction and long-term partnerships. Superior written and verbal communication skills Strong organizational skills to manage a busy sales territory effectively. Highly self-motivated with a disciplined approach to sales management and relationship-building. Willingness to travel up to 40% of the time to visit clients, attend industry events, and engage in face-to-face meetings. Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within five working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
SCOPE AND OBJECTIVE: GroupM is the world's leading media investment company responsible for more than $63B in annual media investment through agencies Mindshare, EssenceMediaCom, Wavemaker, and m/SIX. GroupM EMEA region consists of approximately 100 SOX entities spread over more than 35 markets across the region. We are looking for an EMEA Senior Manager Risk and Controls to be part of the worldwide Risk & Controls team. The role involves liaising with a wide range of stakeholders across GroupM and WPP and managing the existing team based in the region. Strong interpersonal skills, flexibility, and a collaborative team-oriented, problem-solving approach are critical. Objectives of the Risk & Control function include: Being a trusted partner and adviser for the Company in the area of risk, internal controls, and compliance. Driving continuous improvement in the Company's control environment and fostering ownership and accountability for internal controls at all levels. Supporting and championing the culture of compliance, ethics, and integrity. Providing training on internal policies, "what good looks like" in relation to controls, supporting controls implementation, and demonstrating the value of good controls throughout the Company. Embracing technology and innovation to optimise risk & control activities and increase the level of compliance across the business. Building and leveraging relationships to identify risks, anticipate issues, and recommend solutions. KEY DUTIES AND RESPONSIBILITIES: Serve as a compliance subject matter expert within the business. Be a change agent to lead and effect desired change throughout the Region. Lead the regional Risk & Control team together with the Director Risk & Controls - set a high standard and clear expectations; challenge, encourage, motivate, and inspire individuals to maximize their potential to achieve individual and departmental objectives. Support the design and implementation of financial, operational, and compliance controls across the Region in line with the WPP Internal Control framework, which includes meeting the documentation and evidence standards required. Support the design and operation of effective ongoing quality review/control monitoring programs as a second line of defence. Identify opportunities for continuous improvement, including the use of technology, while adapting to the new and evolving challenges and opportunities. Support in setting regional standards (where applicable and in line with global instruction), reinforce WPP & GroupM policies, control requirements, and communicate updates/changes to the business in a clear and concise manner. Be a partner and source of support and guidance for specific areas of change/strategic importance that require controls implementation to enable ongoing success. Think strategically about our business, develop pragmatic and sustainable solutions to enhance the control environment and streamline and standardise processes, procedures, and controls. Coordinate audit activities for the region, liaising with internal and external audit teams and monitor remediation for all sources of assurance (SOX, WPP IA, Deloitte). Coordinate/oversee internal control and risk management processes, e.g., business risk maps, internal control self-certifications, market Letter of Representation submissions, Code of Conduct, and related party declarations review. Support the EMEA Director Risk and Controls in other ad-hoc activities. EXPERIENCES AND SKILLS: ACA/CA/ACCA qualified with experience (industry or consulting experience in ethics and compliance, business process improvement, risk management, or internal audit) at a multinational company. Knowledge of IFRS, Sarbanes-Oxley, PCAOB requirements, etc. A team leader who is driven, high-energy, change-oriented with proven ability to make decisions while being both a flexible and disciplined thinker. Ability to apply a structured approach towards balancing multiple demands and priorities in a fast-paced environment and work collaboratively across geographies, functions, and with employees of diverse backgrounds. Experienced in assessing business risk and evaluating the adequacy and effectiveness of internal control systems. Proven track record of driving improvement and creating stronger business partnering relationships, rather than simply enforcing guidelines. Excellent interpersonal and communication skills (verbal and written) in interactions with staff and senior management. Ability to settle issues calmly and win concessions without damaging relationships. Experience in media and advertising with proven knowledge of core business processes is a plus. Good analytical skills with high attention to detail and accuracy. Fluency in foreign languages relevant to the EMEA region is a plus.
Feb 13, 2025
Full time
SCOPE AND OBJECTIVE: GroupM is the world's leading media investment company responsible for more than $63B in annual media investment through agencies Mindshare, EssenceMediaCom, Wavemaker, and m/SIX. GroupM EMEA region consists of approximately 100 SOX entities spread over more than 35 markets across the region. We are looking for an EMEA Senior Manager Risk and Controls to be part of the worldwide Risk & Controls team. The role involves liaising with a wide range of stakeholders across GroupM and WPP and managing the existing team based in the region. Strong interpersonal skills, flexibility, and a collaborative team-oriented, problem-solving approach are critical. Objectives of the Risk & Control function include: Being a trusted partner and adviser for the Company in the area of risk, internal controls, and compliance. Driving continuous improvement in the Company's control environment and fostering ownership and accountability for internal controls at all levels. Supporting and championing the culture of compliance, ethics, and integrity. Providing training on internal policies, "what good looks like" in relation to controls, supporting controls implementation, and demonstrating the value of good controls throughout the Company. Embracing technology and innovation to optimise risk & control activities and increase the level of compliance across the business. Building and leveraging relationships to identify risks, anticipate issues, and recommend solutions. KEY DUTIES AND RESPONSIBILITIES: Serve as a compliance subject matter expert within the business. Be a change agent to lead and effect desired change throughout the Region. Lead the regional Risk & Control team together with the Director Risk & Controls - set a high standard and clear expectations; challenge, encourage, motivate, and inspire individuals to maximize their potential to achieve individual and departmental objectives. Support the design and implementation of financial, operational, and compliance controls across the Region in line with the WPP Internal Control framework, which includes meeting the documentation and evidence standards required. Support the design and operation of effective ongoing quality review/control monitoring programs as a second line of defence. Identify opportunities for continuous improvement, including the use of technology, while adapting to the new and evolving challenges and opportunities. Support in setting regional standards (where applicable and in line with global instruction), reinforce WPP & GroupM policies, control requirements, and communicate updates/changes to the business in a clear and concise manner. Be a partner and source of support and guidance for specific areas of change/strategic importance that require controls implementation to enable ongoing success. Think strategically about our business, develop pragmatic and sustainable solutions to enhance the control environment and streamline and standardise processes, procedures, and controls. Coordinate audit activities for the region, liaising with internal and external audit teams and monitor remediation for all sources of assurance (SOX, WPP IA, Deloitte). Coordinate/oversee internal control and risk management processes, e.g., business risk maps, internal control self-certifications, market Letter of Representation submissions, Code of Conduct, and related party declarations review. Support the EMEA Director Risk and Controls in other ad-hoc activities. EXPERIENCES AND SKILLS: ACA/CA/ACCA qualified with experience (industry or consulting experience in ethics and compliance, business process improvement, risk management, or internal audit) at a multinational company. Knowledge of IFRS, Sarbanes-Oxley, PCAOB requirements, etc. A team leader who is driven, high-energy, change-oriented with proven ability to make decisions while being both a flexible and disciplined thinker. Ability to apply a structured approach towards balancing multiple demands and priorities in a fast-paced environment and work collaboratively across geographies, functions, and with employees of diverse backgrounds. Experienced in assessing business risk and evaluating the adequacy and effectiveness of internal control systems. Proven track record of driving improvement and creating stronger business partnering relationships, rather than simply enforcing guidelines. Excellent interpersonal and communication skills (verbal and written) in interactions with staff and senior management. Ability to settle issues calmly and win concessions without damaging relationships. Experience in media and advertising with proven knowledge of core business processes is a plus. Good analytical skills with high attention to detail and accuracy. Fluency in foreign languages relevant to the EMEA region is a plus.
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as an Operations Supervisor. Be part of the movement and play your part About the role The Operations Supervisor is responsible for ensuring smooth daily operations by managing passenger and freight processes, maintaining communication with relevant authorities, and supporting the Duty Manager and Operations team. They oversee check-ins, vessel loading, and discharging while ensuring compliance with safety standards and company policies. The role requires attention to detail in managing hazardous cargo, updating systems accurately, and addressing discrepancies promptly. Additionally, the Operations Supervisor monitors service quality, assists passengers with reduced mobility, and ensures all operational data and reports are completed and distributed correctly. You will be responsible for Coordinate vessel loading and unloading operations, ensuring optimal use of vessel capacity and adherence to allocations between freight and passenger vehicles. Handle and resolve operational discrepancies, including shipping manifest issues, in collaboration with the Duty Operations Manager. Provide timely updates to customers regarding service changes, delays, or cancellations as directed by management. Conduct checks on hazardous cargo using Hazcheck, ensuring all documentation and stowage comply with regulations. Support the Duty Manager and Operations team by monitoring operational statistics, generating reports, and maintaining accurate records. Monitor and maintain operational systems, including CCTV, and compile the "voyage envelope" as per MCA and company standards. About you To succeed as an Operations Supervisor, the candidate must possess strong leadership skills to make effective decisions under pressure while guiding the team. Operational knowledge is key to managing logistics, vessel operations, and health and safety compliance. Problem-solving ability is crucial for resolving discrepancies, managing disruptions, and ensuring smooth processes. The candidate must be able to adapt easily to fast-pace environments this is essential to handle shifting priorities during busy periods, while clear communication skills enable effective collaboration with teams, clients, and stakeholders. Finally, being a team player ensures seamless teamwork while maintaining the ability to work independently when needed. The candidate must remain calm under pressure, providing steady leadership in high-stakes situations. They should be approachable and trustworthy, inspiring confidence within the team. Bringing energy and motivation is essential to drive the team, while understanding individual strengths and challenges helps foster growth. Taking ownership of decisions ensures accountability and high standards. You may be asked to work between the Poole and Portsmouth ports on occasion. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Please note - the recruitment process for this role will be subject to the impact of an ongoing TUPE consultation process. Now about what we can give you. You ll be able to access some fantastic benefits such as: Contributory pension scheme Holiday Purchase Scheme Concessionary offering on our passenger ferry routes such as Portsmouth / Jersey, Dover / France & Newcastle / Amsterdam Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support Huge range of retail discounts from high street and online retailers Access to an award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we d love to hear from you. Please send us your CV as soon as possible, as we re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Feb 12, 2025
Full time
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as an Operations Supervisor. Be part of the movement and play your part About the role The Operations Supervisor is responsible for ensuring smooth daily operations by managing passenger and freight processes, maintaining communication with relevant authorities, and supporting the Duty Manager and Operations team. They oversee check-ins, vessel loading, and discharging while ensuring compliance with safety standards and company policies. The role requires attention to detail in managing hazardous cargo, updating systems accurately, and addressing discrepancies promptly. Additionally, the Operations Supervisor monitors service quality, assists passengers with reduced mobility, and ensures all operational data and reports are completed and distributed correctly. You will be responsible for Coordinate vessel loading and unloading operations, ensuring optimal use of vessel capacity and adherence to allocations between freight and passenger vehicles. Handle and resolve operational discrepancies, including shipping manifest issues, in collaboration with the Duty Operations Manager. Provide timely updates to customers regarding service changes, delays, or cancellations as directed by management. Conduct checks on hazardous cargo using Hazcheck, ensuring all documentation and stowage comply with regulations. Support the Duty Manager and Operations team by monitoring operational statistics, generating reports, and maintaining accurate records. Monitor and maintain operational systems, including CCTV, and compile the "voyage envelope" as per MCA and company standards. About you To succeed as an Operations Supervisor, the candidate must possess strong leadership skills to make effective decisions under pressure while guiding the team. Operational knowledge is key to managing logistics, vessel operations, and health and safety compliance. Problem-solving ability is crucial for resolving discrepancies, managing disruptions, and ensuring smooth processes. The candidate must be able to adapt easily to fast-pace environments this is essential to handle shifting priorities during busy periods, while clear communication skills enable effective collaboration with teams, clients, and stakeholders. Finally, being a team player ensures seamless teamwork while maintaining the ability to work independently when needed. The candidate must remain calm under pressure, providing steady leadership in high-stakes situations. They should be approachable and trustworthy, inspiring confidence within the team. Bringing energy and motivation is essential to drive the team, while understanding individual strengths and challenges helps foster growth. Taking ownership of decisions ensures accountability and high standards. You may be asked to work between the Poole and Portsmouth ports on occasion. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Please note - the recruitment process for this role will be subject to the impact of an ongoing TUPE consultation process. Now about what we can give you. You ll be able to access some fantastic benefits such as: Contributory pension scheme Holiday Purchase Scheme Concessionary offering on our passenger ferry routes such as Portsmouth / Jersey, Dover / France & Newcastle / Amsterdam Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support Huge range of retail discounts from high street and online retailers Access to an award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply Now. If you think your personality, skills, experience, and desire match this role, we d love to hear from you. Please send us your CV as soon as possible, as we re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Westlakes Recruit are currently recruiting for safety case consultants with a background in nuclear to be engaged on a contract basis in Warrington. Safety Consultant Role Profile Typical Qualifications Bachelor Honours Degree (minimum) in Science or Engineering related discipline Chartered Status (not essential) Typical Knowledge & Experience Cross-industry experience, knowledge of a wide range of nuclear facilities and their operations Experienced in: developing and preparing safety documentation for projects such as Hazard Management Strategy, Safety Reports (PSRs, PCSRs etc. and equivalents), ALARP arguments co-ordinating production of safety submissions including specialist safety input Knowledge and experience of Regulatory negotiation, safety management and provision of specialist advice Experienced in managing teams to deliver large, technically complex, fit for purpose safety cases Provision of leadership in key technical areas and to drive innovation and value added activities Experience in the mentoring, training and development of more junior staff Typical Responsibilities Project Delivery Provision of strategic guidance based on knowledge and experience to inform and direct policies, projects and programmes Providing the nuclear safety input to design projects, ensuring that nuclear safety requirements are incorporated Preparing and agreeing the Safety Case Strategy Managing delivery for the work undertaken within their agreed remit against cost and programme to the satisfaction of the Key Stakeholders i.e. Safety Case Managers, Safety Case Owners, Client Team, Safety Committee, INSA/Peer Review, NSC, Regulators Producing, verifying, and approving calculations, analyses, design basis documentation and technical reports Acting as the Point of Contact for the Key Stakeholders, ensuring adequate communication between the Engineering Delivery Team, Construction Experts, Operators, Safety Assessors, Site Safety Case Managers and other Stakeholders Leading and participating in Hazard Identification studies Co-ordinating production of the safety submission including all specialist safety input Supporting submissions through the various review and approval stages Review and approval of design changes, concessions and technical queries Managing project risks by closing out safety items on the Technical Issues and Risk Register Database. Raising quality plans for single discipline work packages Producing, verifying, and approving technical Scopes of Work, assessing tender returns, then verifying/assessing and/or approving the outputs to ensure that the requirements of the design sub-contract are met Feeding back lessons learnt for use on future stages of the current project and other projects Knowledge in specialist areas of safety case, e.g. submarines, hydrogen, chemotoxic, etc. Bid Support Reviewing bids and designs Providing the nuclear safety input to bids Producing estimates for bids Growth Building and maintaining customer relationships Growing the business through the identification and development of opportunities Representing the discipline to customers, regulatory and external bodies Functional Maintaining awareness of wider industry process and project developments Reviewing industry best practice for implementation Undertaking any special duties as may be specified from time to time by the Functional Leader Ensuring that deployed resources are suitably qualified and experienced personnel Directing and supervising the work of technical specialists within the same discipline Processes Input to development of processes and procedures that are pragmatic, proportionate, scalable and widely applicable Ensuring that processes and procedures are correctly applied to technical activities Desirable for currently advertised roles Previous experience working in support of the UK submarine programme and new nuclear build. Individuals with broader non-nuclear safety case expertise may also be considered. For more information on this role or to register your interest for future job updates, please visit (url removed) We would welcome the opportunity to discuss this role informally. Why We're Different: Westlakes Recruit are a people solutions business that understands the complexities of nuclear and the importance of our clients' mission critical objectives. Smarter, faster, more agile - we have a laser focus on nuclear, with deep sectoral knowledge. We develop nuclear talent pools before you know you need them! We do Nuclear. We only do Nuclear. We do all of Nuclear. Powering a Diverse Nuclear Future: As an equal opportunities business, we value applications from all backgrounds, cultures and abilities.
Feb 03, 2025
Contractor
Westlakes Recruit are currently recruiting for safety case consultants with a background in nuclear to be engaged on a contract basis in Warrington. Safety Consultant Role Profile Typical Qualifications Bachelor Honours Degree (minimum) in Science or Engineering related discipline Chartered Status (not essential) Typical Knowledge & Experience Cross-industry experience, knowledge of a wide range of nuclear facilities and their operations Experienced in: developing and preparing safety documentation for projects such as Hazard Management Strategy, Safety Reports (PSRs, PCSRs etc. and equivalents), ALARP arguments co-ordinating production of safety submissions including specialist safety input Knowledge and experience of Regulatory negotiation, safety management and provision of specialist advice Experienced in managing teams to deliver large, technically complex, fit for purpose safety cases Provision of leadership in key technical areas and to drive innovation and value added activities Experience in the mentoring, training and development of more junior staff Typical Responsibilities Project Delivery Provision of strategic guidance based on knowledge and experience to inform and direct policies, projects and programmes Providing the nuclear safety input to design projects, ensuring that nuclear safety requirements are incorporated Preparing and agreeing the Safety Case Strategy Managing delivery for the work undertaken within their agreed remit against cost and programme to the satisfaction of the Key Stakeholders i.e. Safety Case Managers, Safety Case Owners, Client Team, Safety Committee, INSA/Peer Review, NSC, Regulators Producing, verifying, and approving calculations, analyses, design basis documentation and technical reports Acting as the Point of Contact for the Key Stakeholders, ensuring adequate communication between the Engineering Delivery Team, Construction Experts, Operators, Safety Assessors, Site Safety Case Managers and other Stakeholders Leading and participating in Hazard Identification studies Co-ordinating production of the safety submission including all specialist safety input Supporting submissions through the various review and approval stages Review and approval of design changes, concessions and technical queries Managing project risks by closing out safety items on the Technical Issues and Risk Register Database. Raising quality plans for single discipline work packages Producing, verifying, and approving technical Scopes of Work, assessing tender returns, then verifying/assessing and/or approving the outputs to ensure that the requirements of the design sub-contract are met Feeding back lessons learnt for use on future stages of the current project and other projects Knowledge in specialist areas of safety case, e.g. submarines, hydrogen, chemotoxic, etc. Bid Support Reviewing bids and designs Providing the nuclear safety input to bids Producing estimates for bids Growth Building and maintaining customer relationships Growing the business through the identification and development of opportunities Representing the discipline to customers, regulatory and external bodies Functional Maintaining awareness of wider industry process and project developments Reviewing industry best practice for implementation Undertaking any special duties as may be specified from time to time by the Functional Leader Ensuring that deployed resources are suitably qualified and experienced personnel Directing and supervising the work of technical specialists within the same discipline Processes Input to development of processes and procedures that are pragmatic, proportionate, scalable and widely applicable Ensuring that processes and procedures are correctly applied to technical activities Desirable for currently advertised roles Previous experience working in support of the UK submarine programme and new nuclear build. Individuals with broader non-nuclear safety case expertise may also be considered. For more information on this role or to register your interest for future job updates, please visit (url removed) We would welcome the opportunity to discuss this role informally. Why We're Different: Westlakes Recruit are a people solutions business that understands the complexities of nuclear and the importance of our clients' mission critical objectives. Smarter, faster, more agile - we have a laser focus on nuclear, with deep sectoral knowledge. We develop nuclear talent pools before you know you need them! We do Nuclear. We only do Nuclear. We do all of Nuclear. Powering a Diverse Nuclear Future: As an equal opportunities business, we value applications from all backgrounds, cultures and abilities.
Experienced Process Engineer required to work for Global manufacturer based in Plymouth. Reporting to the Production Engineering Manager, the successful candidate will be responsible for the performance of specific process operations for all programs of work which require that process and that a consistent approach is taken across products ensuring that best practice is used and feedback is given and acted upon.This is an excellent opportunity to work for a global Manufacturer who puts quality and innovation at the fore front of their ethos. Key Responsibilities: Support when required the NPI (New Product Introduction) process to ensure a smooth transition into production (SAP New Parts & Major NPI Projects) including but not limited to - Routing Creation & Maintenance, SAP Master Data Creation & Maintenance e.g. Tooling BOM s, Machine Tool Program Creation & Optimisation, Machine Process related Parameters creation & optimization e.g. Hardening processes etc, Fixture Design, Procurement & Validation, Process Documentation: SOP s, Specification sheets, tooling Cards etc. Specify, Install and commission capital equipment in line with the business requirements, raise CEA Documentation including project scope, cost, justification & payback period. Support production department as required, duties will include: Problem solving arriving at the conclusions necessary using appropriate tools and techniques (Six Sigma, Core Tools, Lean, SPC tools). Support production to achieve targets in accordance with the production plan. Report on all improvement issues within the scope of their role, Continuously improve the performance of the process, equipment and production procedures in the most economic manner consistent with the business objective. Responsible for ensuring that the technical throughput and capacity limiting issues are identified and work with the team to implement solutions. Responsible for defining the process, ensuring that all shop floor documentation is correct and that Team Leaders / Cell Leaders are aware of the correct operating procedures for their respective areas. Documentation ownership includes but not limited to - SOP s (Electronic and PDF/Word Format SOP s), PFMEA s, Process Flows, Control Plans, Specification Sheets, Tool Cards. Work as part of a cross-functional team to respond to customer complaints participating in 8D investigations, implementing/completing the following activities - Containment Actions, Root Cause Analysis, Corrective Actions. Responsible for rework (out of normal) procedures, including documentation and qualification of the process. Manage and document process changes through via the following procedures - Engineering Change Notes, Engineering Trials, Manufacturing Change Notes, Concession / Permit. Using data to measure process performance and implement appropriate improvement activities including but not limited to, Cost Reduction (e.g. Tooling Spend), Up-time Improvements, Capacity Improvements, Cycle/Process/Routing Time Reduction, Defect Reduction. Identify equipment risks and recommend/implement critical spare strategies to mitigate risk and minimize downtime. As required, obtain quotations and raise purchase requisitions via SAP. Responsible for defining measurement techniques to demonstrate process capability. Ensure that the process is in control by using SPC to monitor key Product & Process characteristics, identifying violations and assisting in remedial actions. Responsible for own personal development in line with the business needs. Motivating Inspiring, encouraging and impelling staff to take the actions required to ensure that the business meets its objectives. The successful candidate will be required to work a weekly alternating shift pattern of Monday to Friday 06:00 to 14:00 and Monday to Friday 14:00 to 22:00. Essential Qualifications, Experience and Attributes to apply for this role: A minimum of a HNC level qualification in a relevant Engineering discipline coupled with a time served Apprenticeship. Proven experience having worked as a Production Engineer / Process Engineer or Manufacturing Engineer working with six sigma principles within Manufacturing or Engineering. Continuous Improvement mindset coupled with extensive experience working on CI and NPI projects. Self Motivated ability to manage workload and deliver multiple projects coupled with excellent communication skills. Competance in AutoCad. Basic ERP experience. Desirable Experience (non essential): CNC Lathe Programming: Fanuc CNC Machining Centre Programming: Fanuc CNC Programming: OSP (Okuma) Core Tools Certification (APQP), PFMEA, Process Flows, Control Plans, SPC, Measurement System Analysis If you are an experienced Production / Process or Manufacturing Engineer, currently looking for a new challenge, then please submit an up to date CV by using the apply button below. For an informal chat please phone (phone number removed) and ask for Samantha Luxton. Many thanks for your interest.
Jan 30, 2025
Full time
Experienced Process Engineer required to work for Global manufacturer based in Plymouth. Reporting to the Production Engineering Manager, the successful candidate will be responsible for the performance of specific process operations for all programs of work which require that process and that a consistent approach is taken across products ensuring that best practice is used and feedback is given and acted upon.This is an excellent opportunity to work for a global Manufacturer who puts quality and innovation at the fore front of their ethos. Key Responsibilities: Support when required the NPI (New Product Introduction) process to ensure a smooth transition into production (SAP New Parts & Major NPI Projects) including but not limited to - Routing Creation & Maintenance, SAP Master Data Creation & Maintenance e.g. Tooling BOM s, Machine Tool Program Creation & Optimisation, Machine Process related Parameters creation & optimization e.g. Hardening processes etc, Fixture Design, Procurement & Validation, Process Documentation: SOP s, Specification sheets, tooling Cards etc. Specify, Install and commission capital equipment in line with the business requirements, raise CEA Documentation including project scope, cost, justification & payback period. Support production department as required, duties will include: Problem solving arriving at the conclusions necessary using appropriate tools and techniques (Six Sigma, Core Tools, Lean, SPC tools). Support production to achieve targets in accordance with the production plan. Report on all improvement issues within the scope of their role, Continuously improve the performance of the process, equipment and production procedures in the most economic manner consistent with the business objective. Responsible for ensuring that the technical throughput and capacity limiting issues are identified and work with the team to implement solutions. Responsible for defining the process, ensuring that all shop floor documentation is correct and that Team Leaders / Cell Leaders are aware of the correct operating procedures for their respective areas. Documentation ownership includes but not limited to - SOP s (Electronic and PDF/Word Format SOP s), PFMEA s, Process Flows, Control Plans, Specification Sheets, Tool Cards. Work as part of a cross-functional team to respond to customer complaints participating in 8D investigations, implementing/completing the following activities - Containment Actions, Root Cause Analysis, Corrective Actions. Responsible for rework (out of normal) procedures, including documentation and qualification of the process. Manage and document process changes through via the following procedures - Engineering Change Notes, Engineering Trials, Manufacturing Change Notes, Concession / Permit. Using data to measure process performance and implement appropriate improvement activities including but not limited to, Cost Reduction (e.g. Tooling Spend), Up-time Improvements, Capacity Improvements, Cycle/Process/Routing Time Reduction, Defect Reduction. Identify equipment risks and recommend/implement critical spare strategies to mitigate risk and minimize downtime. As required, obtain quotations and raise purchase requisitions via SAP. Responsible for defining measurement techniques to demonstrate process capability. Ensure that the process is in control by using SPC to monitor key Product & Process characteristics, identifying violations and assisting in remedial actions. Responsible for own personal development in line with the business needs. Motivating Inspiring, encouraging and impelling staff to take the actions required to ensure that the business meets its objectives. The successful candidate will be required to work a weekly alternating shift pattern of Monday to Friday 06:00 to 14:00 and Monday to Friday 14:00 to 22:00. Essential Qualifications, Experience and Attributes to apply for this role: A minimum of a HNC level qualification in a relevant Engineering discipline coupled with a time served Apprenticeship. Proven experience having worked as a Production Engineer / Process Engineer or Manufacturing Engineer working with six sigma principles within Manufacturing or Engineering. Continuous Improvement mindset coupled with extensive experience working on CI and NPI projects. Self Motivated ability to manage workload and deliver multiple projects coupled with excellent communication skills. Competance in AutoCad. Basic ERP experience. Desirable Experience (non essential): CNC Lathe Programming: Fanuc CNC Machining Centre Programming: Fanuc CNC Programming: OSP (Okuma) Core Tools Certification (APQP), PFMEA, Process Flows, Control Plans, SPC, Measurement System Analysis If you are an experienced Production / Process or Manufacturing Engineer, currently looking for a new challenge, then please submit an up to date CV by using the apply button below. For an informal chat please phone (phone number removed) and ask for Samantha Luxton. Many thanks for your interest.
