Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. You'll play a key role in helping Sky to deliver its financials, partnering with business stakeholders to interpret and analyse financial performance, and use your influencing skills to provide recommendations on how to drive more value. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. What you'll do: Build great business partnering relationships with the management team for your business area, a trusted advisor who can both challenge and support Deliver best-in-class analysis, reporting, insight and financial mentorship, driving action from monthly results and partnering with the Shared Service Centre responsible for management accounts Produce detailed analysis and clear recommendations to support commercial deals, business decisions, and investment appraisals / business cases Own accurate financial planning processes, including budgeting, rolling forecasts and strategic long-range plans Managing risks and opportunities for your business area, ensuring numbers are clearly understood Mentor and coach junior members of the finance team (including graduates) What you'll bring: ACA/CIMA/ACCA/CPA qualification (or equivalent) 2:1 Degree (or equivalent) A track record of delivery and ambition in your career to date with a desire to develop further An ability to demonstrate the following from within either industry or practice: Ability to work at pace - we work in an agile, fast-moving environment at Sky Comfort with ambiguity - being able to provide clarity and guide decision making A strong eye for detail and a deep knowledge of the numbers you are responsible for Ability to maintain a strong financial control environment Strong analytical skills (Microsoft Excel), experience of preparing analysis, delivering insight and turning into recommendations that benefits your business Good communication skills through business partnering or client relationship management Team Overview Commercial Finance is at the heart of Sky's success. Our business partnering model is central to our role as a trusted advisor to the Exec and business. We strive to be a world-class Commercial Finance team - that means we're forward looking and restless. Our work provides the support for great decisions and financial out-performance through quick, clear actionable insight alongside building best in class analytical and cost transformation capabilities. We recognise that getting the best from our team is the key to success, providing excellent development, support and progression in a diverse, inclusive and high-performance environment. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 11, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. You'll play a key role in helping Sky to deliver its financials, partnering with business stakeholders to interpret and analyse financial performance, and use your influencing skills to provide recommendations on how to drive more value. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. What you'll do: Build great business partnering relationships with the management team for your business area, a trusted advisor who can both challenge and support Deliver best-in-class analysis, reporting, insight and financial mentorship, driving action from monthly results and partnering with the Shared Service Centre responsible for management accounts Produce detailed analysis and clear recommendations to support commercial deals, business decisions, and investment appraisals / business cases Own accurate financial planning processes, including budgeting, rolling forecasts and strategic long-range plans Managing risks and opportunities for your business area, ensuring numbers are clearly understood Mentor and coach junior members of the finance team (including graduates) What you'll bring: ACA/CIMA/ACCA/CPA qualification (or equivalent) 2:1 Degree (or equivalent) A track record of delivery and ambition in your career to date with a desire to develop further An ability to demonstrate the following from within either industry or practice: Ability to work at pace - we work in an agile, fast-moving environment at Sky Comfort with ambiguity - being able to provide clarity and guide decision making A strong eye for detail and a deep knowledge of the numbers you are responsible for Ability to maintain a strong financial control environment Strong analytical skills (Microsoft Excel), experience of preparing analysis, delivering insight and turning into recommendations that benefits your business Good communication skills through business partnering or client relationship management Team Overview Commercial Finance is at the heart of Sky's success. Our business partnering model is central to our role as a trusted advisor to the Exec and business. We strive to be a world-class Commercial Finance team - that means we're forward looking and restless. Our work provides the support for great decisions and financial out-performance through quick, clear actionable insight alongside building best in class analytical and cost transformation capabilities. We recognise that getting the best from our team is the key to success, providing excellent development, support and progression in a diverse, inclusive and high-performance environment. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. You'll play a key role in helping Sky to deliver its financials, partnering with business stakeholders to interpret and analyse financial performance, and use your influencing skills to provide recommendations on how to drive more value. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. What you'll do: Build great business partnering relationships with the management team for your business area, a trusted advisor who can both challenge and support Deliver best-in-class analysis, reporting, insight and financial mentorship, driving action from monthly results and partnering with the Shared Service Centre responsible for management accounts Produce detailed analysis and clear recommendations to support commercial deals, business decisions, and investment appraisals / business cases Own accurate financial planning processes, including budgeting, rolling forecasts and strategic long-range plans Managing risks and opportunities for your business area, ensuring numbers are clearly understood Mentor and coach junior members of the finance team (including graduates) What you'll bring: ACA/CIMA/ACCA/CPA qualification (or equivalent) 2:1 Degree (or equivalent) A track record of delivery and ambition in your career to date with a desire to develop further An ability to demonstrate the following from within either industry or practice: Ability to work at pace - we work in an agile, fast-moving environment at Sky Comfort with ambiguity - being able to provide clarity and guide decision making A strong eye for detail and a deep knowledge of the numbers you are responsible for Ability to maintain a strong financial control environment Strong analytical skills (Microsoft Excel), experience of preparing analysis, delivering insight and turning into recommendations that benefits your business Good communication skills through business partnering or client relationship management Team Overview Commercial Finance is at the heart of Sky's success. Our business partnering model is central to our role as a trusted advisor to the Exec and business. We strive to be a world-class Commercial Finance team - that means we're forward looking and restless. Our work provides the support for great decisions and financial out-performance through quick, clear actionable insight alongside building best in class analytical and cost transformation capabilities. We recognise that getting the best from our team is the key to success, providing excellent development, support and progression in a diverse, inclusive and high-performance environment. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 11, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. You'll play a key role in helping Sky to deliver its financials, partnering with business stakeholders to interpret and analyse financial performance, and use your influencing skills to provide recommendations on how to drive more value. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. What you'll do: Build great business partnering relationships with the management team for your business area, a trusted advisor who can both challenge and support Deliver best-in-class analysis, reporting, insight and financial mentorship, driving action from monthly results and partnering with the Shared Service Centre responsible for management accounts Produce detailed analysis and clear recommendations to support commercial deals, business decisions, and investment appraisals / business cases Own accurate financial planning processes, including budgeting, rolling forecasts and strategic long-range plans Managing risks and opportunities for your business area, ensuring numbers are clearly understood Mentor and coach junior members of the finance team (including graduates) What you'll bring: ACA/CIMA/ACCA/CPA qualification (or equivalent) 2:1 Degree (or equivalent) A track record of delivery and ambition in your career to date with a desire to develop further An ability to demonstrate the following from within either industry or practice: Ability to work at pace - we work in an agile, fast-moving environment at Sky Comfort with ambiguity - being able to provide clarity and guide decision making A strong eye for detail and a deep knowledge of the numbers you are responsible for Ability to maintain a strong financial control environment Strong analytical skills (Microsoft Excel), experience of preparing analysis, delivering insight and turning into recommendations that benefits your business Good communication skills through business partnering or client relationship management Team Overview Commercial Finance is at the heart of Sky's success. Our business partnering model is central to our role as a trusted advisor to the Exec and business. We strive to be a world-class Commercial Finance team - that means we're forward looking and restless. Our work provides the support for great decisions and financial out-performance through quick, clear actionable insight alongside building best in class analytical and cost transformation capabilities. We recognise that getting the best from our team is the key to success, providing excellent development, support and progression in a diverse, inclusive and high-performance environment. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Permanent: 37.5 hour per week Full time (we welcome flexible working discussions) An opportunity to make a difference At Border to Coast our purpose is to make a difference and we're looking for a keen Portfolio Risk Analyst to join our award-winning team. As a customer-owned and customer-focused organisation, integrity is one of our values, as is our collaborative and sustainable approach. Our focus is to secure the pensions of over a million people who have provided valuable service to their communities and society. We're the largest UK asset manager outside London or Edinburgh, and we provide innovative investments that deliver sustainable returns over the long term. The role - what you'll be doing Join us as a Portfolio Risk Analyst and you'll become part of a growing team responsible for maintaining and developing portfolio risk analytics and measures across all investment sub-funds and portfolios, in line with our investment processes, procedures, and relevant legal or regulatory requirements. Your role is hugely important and will include: Producing accurate and timely portfolio risk reports across multiple asset classes on a weekly, monthly, and quarterly basis, ensuring Portfolio Managers, the Investment Team, and Executive Committees have the insights they need. Monitoring key risk metrics such as concentration, liquidity, stress testing, scenario analysis, and performance attribution, while driving improvements and collaborating with Research and Responsible Investment teams to provide quantitative input. Extracting, analysing, and maintaining data for a range of purposes and stakeholders, ensuring accessibility, quality, and integrity across different sources and providers. Your work will directly support our mission to deliver secure, sustainable investment for over a million pension scheme members. About you - and the value you'll bring to our team We'd like you to be educated to degree level (or equivalent) and hold a relevant investment qualification such as CFA or FRM - or be willing to work towards one. Beyond that, we're looking for someone who is analytical, collaborative, and passionate about investment risk. You'll bring: Strong numerical and analytical skills, with the ability to interpret complex data and present clear, actionable insights. Experience working with large datasets, including data manipulation and cleansing, and advanced Excel skills. Familiarity with risk and portfolio management systems (e.g., Bloomberg, BlackRock Aladdin) and data visualisation tools such as Power BI. A keen interest in investment markets, long-term investing, and a commitment to responsible and sustainable investment. A proactive approach to learning and developing your technical knowledge and skills. If you're motivated by making a positive impact and thrive in a collaborative environment, we'd love to hear from you. Why join Border to Coast? At Border to Coast, you will receive competitive remuneration and have access to excellent benefits: Vitality Health Insurance for all employees Employee Assistance Programme A generous holiday allowance of 30 days a year, plus bank holidays Professional Development including the opportunity to gain fully funded qualifications (e.g. IMC) Critical Illness Cover Pension scheme Stunning Leeds city centre location only a short walk to the train station Cycle to work scheme Life Assurance of 6 times of salary Sustainable travel plans Range of discounts for Leeds gyms, shops and restaurants Hybrid working Onsite gym We welcome applications from people of all experience levels and backgrounds and value diversity of thought. We are committed to creating an inclusive and engaging workplace, ensuring that colleagues maintain a work life balance. We encourage colleagues to progress, be themselves and be their best through both personal and professional development. If you have a disability, or if you have a condition that you believe may affect your performance during our selection process, we would be happy to discuss making reasonable adjustments to our processes for you. We're looking for people with the right values, behaviours, skills and experiences and if you meet some of the role's criteria and are interested in finding out more about Border to Coast and the team, we'd love to hear from you. About Us Based in Leeds, Border to Coast is the largest LGPS (Local Government Pension Scheme) pool in the UK. It is owned by 18 Local Government Pension Schemes funds ('Partner Funds'). The Partner Funds represent nearly 5,000 employers and 2 million members. The Partner Funds are Bedfordshire, Cumbria, Durham, East Riding, Lincolnshire, North Yorkshire, South Yorkshire, Surrey, Teesside, Tyne and Wear, Northamptonshire, Cambridgeshire, Hertfordshire, Essex, Kent, West Sussex, East Sussex and Warwickshire. The Partner Funds have c.£120bn in investments which Border to Coast is directly responsible for the management or oversight (as of 1 April 2026). Border to Coast Pensions Partnership Ltd is authorised and regulated by the Financial Conduct Authority. Registered in England Number: and Registered Office: 5th Floor, Toronto Square, Toronto Street, Leeds, LS1 2HJ.
May 08, 2026
Full time
Permanent: 37.5 hour per week Full time (we welcome flexible working discussions) An opportunity to make a difference At Border to Coast our purpose is to make a difference and we're looking for a keen Portfolio Risk Analyst to join our award-winning team. As a customer-owned and customer-focused organisation, integrity is one of our values, as is our collaborative and sustainable approach. Our focus is to secure the pensions of over a million people who have provided valuable service to their communities and society. We're the largest UK asset manager outside London or Edinburgh, and we provide innovative investments that deliver sustainable returns over the long term. The role - what you'll be doing Join us as a Portfolio Risk Analyst and you'll become part of a growing team responsible for maintaining and developing portfolio risk analytics and measures across all investment sub-funds and portfolios, in line with our investment processes, procedures, and relevant legal or regulatory requirements. Your role is hugely important and will include: Producing accurate and timely portfolio risk reports across multiple asset classes on a weekly, monthly, and quarterly basis, ensuring Portfolio Managers, the Investment Team, and Executive Committees have the insights they need. Monitoring key risk metrics such as concentration, liquidity, stress testing, scenario analysis, and performance attribution, while driving improvements and collaborating with Research and Responsible Investment teams to provide quantitative input. Extracting, analysing, and maintaining data for a range of purposes and stakeholders, ensuring accessibility, quality, and integrity across different sources and providers. Your work will directly support our mission to deliver secure, sustainable investment for over a million pension scheme members. About you - and the value you'll bring to our team We'd like you to be educated to degree level (or equivalent) and hold a relevant investment qualification such as CFA or FRM - or be willing to work towards one. Beyond that, we're looking for someone who is analytical, collaborative, and passionate about investment risk. You'll bring: Strong numerical and analytical skills, with the ability to interpret complex data and present clear, actionable insights. Experience working with large datasets, including data manipulation and cleansing, and advanced Excel skills. Familiarity with risk and portfolio management systems (e.g., Bloomberg, BlackRock Aladdin) and data visualisation tools such as Power BI. A keen interest in investment markets, long-term investing, and a commitment to responsible and sustainable investment. A proactive approach to learning and developing your technical knowledge and skills. If you're motivated by making a positive impact and thrive in a collaborative environment, we'd love to hear from you. Why join Border to Coast? At Border to Coast, you will receive competitive remuneration and have access to excellent benefits: Vitality Health Insurance for all employees Employee Assistance Programme A generous holiday allowance of 30 days a year, plus bank holidays Professional Development including the opportunity to gain fully funded qualifications (e.g. IMC) Critical Illness Cover Pension scheme Stunning Leeds city centre location only a short walk to the train station Cycle to work scheme Life Assurance of 6 times of salary Sustainable travel plans Range of discounts for Leeds gyms, shops and restaurants Hybrid working Onsite gym We welcome applications from people of all experience levels and backgrounds and value diversity of thought. We are committed to creating an inclusive and engaging workplace, ensuring that colleagues maintain a work life balance. We encourage colleagues to progress, be themselves and be their best through both personal and professional development. If you have a disability, or if you have a condition that you believe may affect your performance during our selection process, we would be happy to discuss making reasonable adjustments to our processes for you. We're looking for people with the right values, behaviours, skills and experiences and if you meet some of the role's criteria and are interested in finding out more about Border to Coast and the team, we'd love to hear from you. About Us Based in Leeds, Border to Coast is the largest LGPS (Local Government Pension Scheme) pool in the UK. It is owned by 18 Local Government Pension Schemes funds ('Partner Funds'). The Partner Funds represent nearly 5,000 employers and 2 million members. The Partner Funds are Bedfordshire, Cumbria, Durham, East Riding, Lincolnshire, North Yorkshire, South Yorkshire, Surrey, Teesside, Tyne and Wear, Northamptonshire, Cambridgeshire, Hertfordshire, Essex, Kent, West Sussex, East Sussex and Warwickshire. The Partner Funds have c.£120bn in investments which Border to Coast is directly responsible for the management or oversight (as of 1 April 2026). Border to Coast Pensions Partnership Ltd is authorised and regulated by the Financial Conduct Authority. Registered in England Number: and Registered Office: 5th Floor, Toronto Square, Toronto Street, Leeds, LS1 2HJ.
Technical Business Analyst (Contract) Duration: 12 Months (Possibility for extension) Location: London/Hybrid (3 days a week on site) Rate: A highly competitive Umbrella Rate is available for suitable candidates Role Overview As a Technical Business Analyst, you will bridge the gap between business needs and technical solutions, ensuring that our projects align with strategic goals. You will work closely with stakeholders to gather requirements, conduct in-depth analyses, and translate complex data into actionable insights. Your technical expertise will empower teams to make data-driven decisions and enhance operational efficiency. Key Responsibilities: Collaborate with cross-functional teams to gather, document, and analyze business requirements. Conduct thorough technical analyses to assess existing systems and propose enhancements. Develop and execute database queries using SQL, ensuring data accuracy and relevance. Document technical flows and processes to facilitate clarity and understanding among stakeholders. Perform testing and validation of solutions to ensure they meet business requirements. Leverage programming languages such as Python, Java, or Shell Script to support technical initiatives. Utilize GLOSS knowledge to enhance data management and reporting capabilities. Communicate findings and recommendations clearly and effectively to both technical and non-technical stakeholders. Skills & Experience: Proven experience as a Business Analyst or Technical Analyst, preferably within the Investment Banking sector. Proficiency in programming languages such as C, SQL, Python, Java, or Shell Script. Strong analytical skills with a keen ability to interpret complex data and generate actionable insights. Experience with database queries and documentation of technical flows. Familiarity with GLOSS is a plus, enhancing your ability to work with data management processes. Excellent communication skills, both written and verbal, to convey technical concepts to diverse audiences. Strong problem-solving skills and a detail-oriented approach to project execution. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 05, 2026
Contractor
Technical Business Analyst (Contract) Duration: 12 Months (Possibility for extension) Location: London/Hybrid (3 days a week on site) Rate: A highly competitive Umbrella Rate is available for suitable candidates Role Overview As a Technical Business Analyst, you will bridge the gap between business needs and technical solutions, ensuring that our projects align with strategic goals. You will work closely with stakeholders to gather requirements, conduct in-depth analyses, and translate complex data into actionable insights. Your technical expertise will empower teams to make data-driven decisions and enhance operational efficiency. Key Responsibilities: Collaborate with cross-functional teams to gather, document, and analyze business requirements. Conduct thorough technical analyses to assess existing systems and propose enhancements. Develop and execute database queries using SQL, ensuring data accuracy and relevance. Document technical flows and processes to facilitate clarity and understanding among stakeholders. Perform testing and validation of solutions to ensure they meet business requirements. Leverage programming languages such as Python, Java, or Shell Script to support technical initiatives. Utilize GLOSS knowledge to enhance data management and reporting capabilities. Communicate findings and recommendations clearly and effectively to both technical and non-technical stakeholders. Skills & Experience: Proven experience as a Business Analyst or Technical Analyst, preferably within the Investment Banking sector. Proficiency in programming languages such as C, SQL, Python, Java, or Shell Script. Strong analytical skills with a keen ability to interpret complex data and generate actionable insights. Experience with database queries and documentation of technical flows. Familiarity with GLOSS is a plus, enhancing your ability to work with data management processes. Excellent communication skills, both written and verbal, to convey technical concepts to diverse audiences. Strong problem-solving skills and a detail-oriented approach to project execution. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
TEAM ASSISTANT A global investment bank is seeking an experienced, well-organised and hardworking Assistant to assist in supporting the Controllers team in EMEA, working 5 days in the office per week for 12 months. TEAM ASSISTANT ROLE: Providing MD-level support Providing general support to the wider team in EMEA - Analyst, Associate, VP, MD in conjunction with 3 other senior assistants and a floor admin Updating and maintaining internal office systems (e.g. GS Space, RMS, Cyborg) Booking events Working with the team and the Assistant team to onboard new hires Being responsible for diary and calendar management for bankers Coordinating and scheduling meetings and conference calls across multiple time zones Managing a high volume of phone calls and emails, relaying information in a timely and accurate manner Coordinating room bookings for internal and external meetings and VCs across multiple locations Coordinating travel arrangements for the team, including visa applications, international flight and accommodation bookings and car bookings Undertaking expense management and preparation Taking on ad hoc tasks while maintaining workflow Supporting teams in day-to-day issues, needs and queries TEAM ASSISTANT ESSENTIALS: Minimum 4 years' experience in financial services, of which 2 years of direct experience as either a Personal Assistant or Administrative Assistant, preferably within Banking Excellent knowledge of the Microsoft Office suite, particularly Outlook, Word, Excel, PowerPoint and SharePoint Ability to be proactive, use initiative and multi-task, as well as prioritise Team player with experience of working in a large team with strong interpersonal and organisational skills High level of discretion/confidentiality when handling sensitive and confidential information If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
May 03, 2026
Seasonal
TEAM ASSISTANT A global investment bank is seeking an experienced, well-organised and hardworking Assistant to assist in supporting the Controllers team in EMEA, working 5 days in the office per week for 12 months. TEAM ASSISTANT ROLE: Providing MD-level support Providing general support to the wider team in EMEA - Analyst, Associate, VP, MD in conjunction with 3 other senior assistants and a floor admin Updating and maintaining internal office systems (e.g. GS Space, RMS, Cyborg) Booking events Working with the team and the Assistant team to onboard new hires Being responsible for diary and calendar management for bankers Coordinating and scheduling meetings and conference calls across multiple time zones Managing a high volume of phone calls and emails, relaying information in a timely and accurate manner Coordinating room bookings for internal and external meetings and VCs across multiple locations Coordinating travel arrangements for the team, including visa applications, international flight and accommodation bookings and car bookings Undertaking expense management and preparation Taking on ad hoc tasks while maintaining workflow Supporting teams in day-to-day issues, needs and queries TEAM ASSISTANT ESSENTIALS: Minimum 4 years' experience in financial services, of which 2 years of direct experience as either a Personal Assistant or Administrative Assistant, preferably within Banking Excellent knowledge of the Microsoft Office suite, particularly Outlook, Word, Excel, PowerPoint and SharePoint Ability to be proactive, use initiative and multi-task, as well as prioritise Team player with experience of working in a large team with strong interpersonal and organisational skills High level of discretion/confidentiality when handling sensitive and confidential information If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Private Banking & Wealth Management Executive Barclays London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures Experience in managing client relationship Experience in dealing with senior stakeholders Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews Relevant client facing experience in a Private Banking/Wealth Management or similar role Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. Technically minded with strong PC skills (Word, Excel, Power point) Good communicator with the ability to engage across a broad client demographic Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. 1 European Language or Russian, Hebrew, Turkish, Arabic required Some other highly valued skills may include: Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems Understanding of regulatory framework Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. A strong, up to date understanding of the general financial markets dynamics and current financial concepts. A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 21, 2026
Full time
Private Banking & Wealth Management Executive Barclays London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures Experience in managing client relationship Experience in dealing with senior stakeholders Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews Relevant client facing experience in a Private Banking/Wealth Management or similar role Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. Technically minded with strong PC skills (Word, Excel, Power point) Good communicator with the ability to engage across a broad client demographic Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. 1 European Language or Russian, Hebrew, Turkish, Arabic required Some other highly valued skills may include: Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems Understanding of regulatory framework Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. A strong, up to date understanding of the general financial markets dynamics and current financial concepts. A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Private Banking Executive (Russian and/or Mandarin speaking) Barclays London. Working as a Barclays Private Banking Executive, you will assist the Private Banker / Wealth Manager in acquiring, servicing, and retaining clients to deliver overall business objectives. You will act as a key point of contact for clients on day-to-day operational matters and support the team / business in achieving its targets and goals. In this role, you will also assist with marketing banking and investment products to clients. To be successful as a Private Banking & Wealth Management Executive, you should have experience with: • Managing client relationships, including engagement with senior stakeholders, and building trusted relationships across diverse clients and internal teams • Sound knowledge of banking products, operational procedures, risk management, lending, and security requirements • Adherence to regulatory and compliance frameworks, including KYC/AML, governance, and Risk and Control procedures • Preparing for client-facing meetings and delivering high-quality client support, including correspondence, documentation, and annual reviews • Experience in a Private Banking, Wealth Management, or similar client-facing environment • Excellent organisational skills, attention to detail, and accuracy in administrative and operational tasks • Technically proficient with PC applications (Word, Excel, PowerPoint) • Fluency in either Russian and/or Mandarin. Candidates that do not meet the language requirements will not be considered. Some other highly valued skills may include: • Proactively managing day-to-day client administration and operational tasks, resolving issues, and ensuring smooth delivery in collaboration with Operations, Business Management, and other stakeholders • Strong commercial awareness and understanding of financial markets, products, and trends affecting HNW/UHNW clients • Ability to leverage digital tools and platforms to support clients' evolving needs • Adaptability, resilience, and ability to manage multiple priorities in a fast-paced, changing environment • Initiative and independent problem-solving, with appropriate escalation where required • Willingness to contribute to team projects and foster a collaborative, supportive team culture You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 21, 2026
Full time
Private Banking Executive (Russian and/or Mandarin speaking) Barclays London. Working as a Barclays Private Banking Executive, you will assist the Private Banker / Wealth Manager in acquiring, servicing, and retaining clients to deliver overall business objectives. You will act as a key point of contact for clients on day-to-day operational matters and support the team / business in achieving its targets and goals. In this role, you will also assist with marketing banking and investment products to clients. To be successful as a Private Banking & Wealth Management Executive, you should have experience with: • Managing client relationships, including engagement with senior stakeholders, and building trusted relationships across diverse clients and internal teams • Sound knowledge of banking products, operational procedures, risk management, lending, and security requirements • Adherence to regulatory and compliance frameworks, including KYC/AML, governance, and Risk and Control procedures • Preparing for client-facing meetings and delivering high-quality client support, including correspondence, documentation, and annual reviews • Experience in a Private Banking, Wealth Management, or similar client-facing environment • Excellent organisational skills, attention to detail, and accuracy in administrative and operational tasks • Technically proficient with PC applications (Word, Excel, PowerPoint) • Fluency in either Russian and/or Mandarin. Candidates that do not meet the language requirements will not be considered. Some other highly valued skills may include: • Proactively managing day-to-day client administration and operational tasks, resolving issues, and ensuring smooth delivery in collaboration with Operations, Business Management, and other stakeholders • Strong commercial awareness and understanding of financial markets, products, and trends affecting HNW/UHNW clients • Ability to leverage digital tools and platforms to support clients' evolving needs • Adaptability, resilience, and ability to manage multiple priorities in a fast-paced, changing environment • Initiative and independent problem-solving, with appropriate escalation where required • Willingness to contribute to team projects and foster a collaborative, supportive team culture You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
