About Unlimit Founded in 2009, Unlimit is a global fintech company with 16 offices worldwide and more than 500 employees, offering a comprehensive portfolio of financial services-from acquiring (payment processing) to banking-as-a-service. Our mission is to be "ready for tomorrow," providing our customers with stability in the ever-changing financial landscape and empowering them to seize opportunities ahead of the curve. While others observe, our customers take the lead. About The Job As a Temenos Lead Specialist at Unlimit, you will be at the forefront of architecting, integrating, and evolving our Temenos ecosystem to power next-generation payments and banking services. This is more than an implementation role - you'll lead cross-functional initiatives, guide technical teams, and leverage AI-driven insights to optimize performance, scalability, and compliance. You'll be responsible for defining best practices, driving end-to-end delivery of complex configurations, and ensuring our Temenos solutions stay ahead of business demands and regulatory changes. From enabling intelligent automation in transaction flows to enhancing data-driven decision-making, your leadership will ensure our systems operate with precision, resilience, and innovation. If you're ready to lead high-impact projects, mentor specialists, and push the boundaries of what's possible in modern core banking with AI-powered agility - we want you on our team. What you will be doing At Unlimit, AI is not a marketing buzzword - it is the operating principle behind how we build, run, and evolve our banking systems. As the Temenos Lead Specialist, you will lead the transformation of our Temenos ecosystem into an AI-native, self optimizing core that can adapt to market shifts and regulatory changes in real time. You will work at the intersection of architecture, integration, and innovation, ensuring that Temenos Transact (T24) is not just implemented, but reimagined as a platform where AI agents autonomously handle complex operational workflows - from intelligent payment routing to proactive exception resolution - freeing human teams to focus on growth and strategy. You will be responsible for crafting and executing a forward looking architecture strategy that makes annual Temenos upgrades nearly effortless, ensuring we remain continuously aligned with the latest capabilities without disruption to business operations. This will include designing AI enabled monitoring and automation pipelines so our systems not only detect and respond to performance bottlenecks, but anticipate them before they occur. You will drive the integration of Temenos with real time data streams, external fintech ecosystems, and predictive analytics engines, enabling our AI agents to act decisively. Your leadership will guide technical teams to think beyond traditional banking solutions, fostering a culture where compliance, scalability, and innovation coexist without trade offs. You will work closely with business and regulatory stakeholders to ensure that every enhancement, integration, and upgrade advances our strategic vision of a core banking platform that is resilient, agile, and perpetually ahead of the curve. In this role, you will not merely configure Temenos - you will architect its evolution into an AI empowered backbone for global payments and banking. Key Responsibilities Temenos System Configuration: Implement and customize Temenos Transact (T24) modules based on business requirements. Solution Architecture: Translate complex business requirements into technical designs and actionable implementation plans. System Development and Integration: Oversee the configuration, deployment, and CI/CD processes for Temenos Transact (T24) modules. Ensure seamless integration with external systems using modern architecture practices. Performance Optimization: Identify and implement improvements to enhance system performance and reliability. Collaboration: Work closely with cross functional teams to align technical solutions with business objectives. Compliance and Standards: Ensure adherence to payment standards (e.g., SWIFT, SEPA, TARGET) and implement best practices for security and reliability. Requirements Experience: 6+ years in the Temenos environment, with roles such as Senior Product Engineer or similar. Proven experience in leading technical projects and teams. Technical Expertise: Advanced knowledge of Temenos Transact (T24) modules, including AA, TPH, Product Builder, Integration Framework, DSF, and Design Studio. Strong understanding of databases (Oracle/MSSQL/PostgreSQL) and cloud platforms (AWS). Expertise in event driven architecture and API integrations. Banking Knowledge: Solid understanding of payment standards and interfaces, including SWIFT, SEPA, TARGET, BACS, CHAPS, and FPS. Leadership Qualities: Strong analytical skills with a focus on delivering innovative solutions. Excellent communication and the ability to manage and inspire technical teams. Preferred Skills: Experience in the banking, credit card, or payment industry. Familiarity with data migration and Temenos Data Hub. Knowledge of JIRA/Confluence and SCRUM/Agile methodologies. Join Unlimit Team now! Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Jan 06, 2026
Full time
About Unlimit Founded in 2009, Unlimit is a global fintech company with 16 offices worldwide and more than 500 employees, offering a comprehensive portfolio of financial services-from acquiring (payment processing) to banking-as-a-service. Our mission is to be "ready for tomorrow," providing our customers with stability in the ever-changing financial landscape and empowering them to seize opportunities ahead of the curve. While others observe, our customers take the lead. About The Job As a Temenos Lead Specialist at Unlimit, you will be at the forefront of architecting, integrating, and evolving our Temenos ecosystem to power next-generation payments and banking services. This is more than an implementation role - you'll lead cross-functional initiatives, guide technical teams, and leverage AI-driven insights to optimize performance, scalability, and compliance. You'll be responsible for defining best practices, driving end-to-end delivery of complex configurations, and ensuring our Temenos solutions stay ahead of business demands and regulatory changes. From enabling intelligent automation in transaction flows to enhancing data-driven decision-making, your leadership will ensure our systems operate with precision, resilience, and innovation. If you're ready to lead high-impact projects, mentor specialists, and push the boundaries of what's possible in modern core banking with AI-powered agility - we want you on our team. What you will be doing At Unlimit, AI is not a marketing buzzword - it is the operating principle behind how we build, run, and evolve our banking systems. As the Temenos Lead Specialist, you will lead the transformation of our Temenos ecosystem into an AI-native, self optimizing core that can adapt to market shifts and regulatory changes in real time. You will work at the intersection of architecture, integration, and innovation, ensuring that Temenos Transact (T24) is not just implemented, but reimagined as a platform where AI agents autonomously handle complex operational workflows - from intelligent payment routing to proactive exception resolution - freeing human teams to focus on growth and strategy. You will be responsible for crafting and executing a forward looking architecture strategy that makes annual Temenos upgrades nearly effortless, ensuring we remain continuously aligned with the latest capabilities without disruption to business operations. This will include designing AI enabled monitoring and automation pipelines so our systems not only detect and respond to performance bottlenecks, but anticipate them before they occur. You will drive the integration of Temenos with real time data streams, external fintech ecosystems, and predictive analytics engines, enabling our AI agents to act decisively. Your leadership will guide technical teams to think beyond traditional banking solutions, fostering a culture where compliance, scalability, and innovation coexist without trade offs. You will work closely with business and regulatory stakeholders to ensure that every enhancement, integration, and upgrade advances our strategic vision of a core banking platform that is resilient, agile, and perpetually ahead of the curve. In this role, you will not merely configure Temenos - you will architect its evolution into an AI empowered backbone for global payments and banking. Key Responsibilities Temenos System Configuration: Implement and customize Temenos Transact (T24) modules based on business requirements. Solution Architecture: Translate complex business requirements into technical designs and actionable implementation plans. System Development and Integration: Oversee the configuration, deployment, and CI/CD processes for Temenos Transact (T24) modules. Ensure seamless integration with external systems using modern architecture practices. Performance Optimization: Identify and implement improvements to enhance system performance and reliability. Collaboration: Work closely with cross functional teams to align technical solutions with business objectives. Compliance and Standards: Ensure adherence to payment standards (e.g., SWIFT, SEPA, TARGET) and implement best practices for security and reliability. Requirements Experience: 6+ years in the Temenos environment, with roles such as Senior Product Engineer or similar. Proven experience in leading technical projects and teams. Technical Expertise: Advanced knowledge of Temenos Transact (T24) modules, including AA, TPH, Product Builder, Integration Framework, DSF, and Design Studio. Strong understanding of databases (Oracle/MSSQL/PostgreSQL) and cloud platforms (AWS). Expertise in event driven architecture and API integrations. Banking Knowledge: Solid understanding of payment standards and interfaces, including SWIFT, SEPA, TARGET, BACS, CHAPS, and FPS. Leadership Qualities: Strong analytical skills with a focus on delivering innovative solutions. Excellent communication and the ability to manage and inspire technical teams. Preferred Skills: Experience in the banking, credit card, or payment industry. Familiarity with data migration and Temenos Data Hub. Knowledge of JIRA/Confluence and SCRUM/Agile methodologies. Join Unlimit Team now! Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
DevSecOps Engineer Fully Remote £60,000 - £70,000 Our client is a fast-growing cyber-defence and threat-intelligence company committed to protecting organisations from sophisticated cyber threats. They combine advanced security analytics, automation and human expertise to deliver real-time defence across modern cloud and on-prem environments click apply for full job details
Jan 06, 2026
Full time
DevSecOps Engineer Fully Remote £60,000 - £70,000 Our client is a fast-growing cyber-defence and threat-intelligence company committed to protecting organisations from sophisticated cyber threats. They combine advanced security analytics, automation and human expertise to deliver real-time defence across modern cloud and on-prem environments click apply for full job details
Linux Infrastructure Engineer (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold the highest level of UK Security Clearance or be eligible to go through this. This position will be working out of client sites near Cheltenham. Your future duties and responsibilities Are you a Linux expert with a passion for automation and next-gen infrastructure? We're looking for a skilled Linux Infrastructure Engineer to help architect, deploy, and maintain robust, scalable systems that power high-availability services across our organisation. In this role, you'll play a critical part in transforming how we deliver infrastructure-applying automation, containerisation, and infrastructure-as-code (IaC) to streamline operations and drive performance. You'll work at the heart of our infrastructure strategy, enabling data-driven decisions and resilient platform delivery. What You'll Be Doing: • Designing and implementing scalable, secure Linux-based infrastructure. • Driving automation and efficiency through tools like Ansible, Terraform, and CI/CD pipelines. • Supporting containerised environments and modern DevOps practices. • Monitoring, optimising, and enhancing system performance using data insights and analytics. Required qualifications to be successful in this role • Proven expertise in Linux system engineering, with hands-on experience in complex infrastructure environments. • A strong foundation in automation, scripting, and IaC methodologies. • Familiarity with containers (Docker, Kubernetes) and supporting tools. • A mindset geared toward resilience, scalability, and continuous improvement. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 06, 2026
Full time
Linux Infrastructure Engineer (DV Security Clearance) Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold the highest level of UK Security Clearance or be eligible to go through this. This position will be working out of client sites near Cheltenham. Your future duties and responsibilities Are you a Linux expert with a passion for automation and next-gen infrastructure? We're looking for a skilled Linux Infrastructure Engineer to help architect, deploy, and maintain robust, scalable systems that power high-availability services across our organisation. In this role, you'll play a critical part in transforming how we deliver infrastructure-applying automation, containerisation, and infrastructure-as-code (IaC) to streamline operations and drive performance. You'll work at the heart of our infrastructure strategy, enabling data-driven decisions and resilient platform delivery. What You'll Be Doing: • Designing and implementing scalable, secure Linux-based infrastructure. • Driving automation and efficiency through tools like Ansible, Terraform, and CI/CD pipelines. • Supporting containerised environments and modern DevOps practices. • Monitoring, optimising, and enhancing system performance using data insights and analytics. Required qualifications to be successful in this role • Proven expertise in Linux system engineering, with hands-on experience in complex infrastructure environments. • A strong foundation in automation, scripting, and IaC methodologies. • Familiarity with containers (Docker, Kubernetes) and supporting tools. • A mindset geared toward resilience, scalability, and continuous improvement. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Data Architect Position Description At CGI, we're helping to transform the future of healthcare through the power of data. As a Data Architect, you'll play a pivotal role in designing, building, and optimising data platforms that underpin critical national services. Working at the heart of our Healthcare team, you'll use your expertise in AWS, and Databricks to deliver high-impact solutions that improve outcomes, enhance decision-making, and drive innovation across the sector. You'll collaborate with experts who share your passion for problem-solving, ownership, and technical excellence-empowered to shape the data foundations of tomorrow. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based in Leeds. Your future duties and responsibilities You'll take ownership of complex data challenges, partner with architects and data engineers to shape technical direction. Working within CGI's supportive environment, you'll be encouraged to explore new technologies, share knowledge, and contribute to a culture of excellence and innovation. Key responsibilities include: • Architectural Vision & Modelling: Define and govern the conceptual, logical and physical data models ensuring consistency and best practice. • Platform Strategy & Design: Design highly scalable and secure cloud-native data platforms on AWS, identifying the most appropriate services, within the client's constraints. • Data Governance & Compliance: Define and enforce data governance policies, security frameworks, and compliance standards across the data lifecycle. • Strategic Consultation & Alignment: Partner with business leaders and technical teams to translate high-level strategic goals and business requirements into a clear, implementable roadmap. • Data Flow: Define the standards and architecture for data ingestion, transformation and consumption, ensuring reliable high-quality data movement across systems. • Technology Roadmap & Innovation: Research, evaluate and recommend emerging technologies and patterns, such as Data Mesh and Data Lakehouse. Required qualifications to be successful in this role To excel in this role, you'll bring extensive architectural leadership, strategic vision and deep domain expertise in designing and governing enterprise-level data solutions in cloud-based data solutions, ideally within regulated or complex environments such as healthcare. You'll be confident in translating business strategy into technical data roadmaps and providing architectural guidance and oversight to engineering teams. You must have: • Architectural expertise in designing and governing large-scale data platforms with at least one of Databricks, Palantir, or a similar unified analytics platform. You should have: • Proven experience as a Data Architect or Principal Data Engineer defining the architecture for large, complex, and high-volume or highly sensitive data datasets. • Deep expertise in data modelling, database design, and advanced architectural patterns (e.g. Data Mesh, Data Lakehouse). • Strong knowledge of the AWS cloud data service ecosystem, including S3, Redshift, Glue, Lake Formation, and IAM, and how they integrate into a cohesive solution. • Extensive experience in defining and implementing enterprise data governance, security, and compliance frameworks. • Excellent communication, documentation, and consulting skills, capable of presenting complex architectural designs and trade-offs to technical teams and executive stakeholders. • Experience in the healthcare sector or knowledge of NHS data standards (advantageous). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 06, 2026
Full time
Data Architect Position Description At CGI, we're helping to transform the future of healthcare through the power of data. As a Data Architect, you'll play a pivotal role in designing, building, and optimising data platforms that underpin critical national services. Working at the heart of our Healthcare team, you'll use your expertise in AWS, and Databricks to deliver high-impact solutions that improve outcomes, enhance decision-making, and drive innovation across the sector. You'll collaborate with experts who share your passion for problem-solving, ownership, and technical excellence-empowered to shape the data foundations of tomorrow. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based in Leeds. Your future duties and responsibilities You'll take ownership of complex data challenges, partner with architects and data engineers to shape technical direction. Working within CGI's supportive environment, you'll be encouraged to explore new technologies, share knowledge, and contribute to a culture of excellence and innovation. Key responsibilities include: • Architectural Vision & Modelling: Define and govern the conceptual, logical and physical data models ensuring consistency and best practice. • Platform Strategy & Design: Design highly scalable and secure cloud-native data platforms on AWS, identifying the most appropriate services, within the client's constraints. • Data Governance & Compliance: Define and enforce data governance policies, security frameworks, and compliance standards across the data lifecycle. • Strategic Consultation & Alignment: Partner with business leaders and technical teams to translate high-level strategic goals and business requirements into a clear, implementable roadmap. • Data Flow: Define the standards and architecture for data ingestion, transformation and consumption, ensuring reliable high-quality data movement across systems. • Technology Roadmap & Innovation: Research, evaluate and recommend emerging technologies and patterns, such as Data Mesh and Data Lakehouse. Required qualifications to be successful in this role To excel in this role, you'll bring extensive architectural leadership, strategic vision and deep domain expertise in designing and governing enterprise-level data solutions in cloud-based data solutions, ideally within regulated or complex environments such as healthcare. You'll be confident in translating business strategy into technical data roadmaps and providing architectural guidance and oversight to engineering teams. You must have: • Architectural expertise in designing and governing large-scale data platforms with at least one of Databricks, Palantir, or a similar unified analytics platform. You should have: • Proven experience as a Data Architect or Principal Data Engineer defining the architecture for large, complex, and high-volume or highly sensitive data datasets. • Deep expertise in data modelling, database design, and advanced architectural patterns (e.g. Data Mesh, Data Lakehouse). • Strong knowledge of the AWS cloud data service ecosystem, including S3, Redshift, Glue, Lake Formation, and IAM, and how they integrate into a cohesive solution. • Extensive experience in defining and implementing enterprise data governance, security, and compliance frameworks. • Excellent communication, documentation, and consulting skills, capable of presenting complex architectural designs and trade-offs to technical teams and executive stakeholders. • Experience in the healthcare sector or knowledge of NHS data standards (advantageous). Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
AWS Platform Engineer Position Description At CGI, we empower our members to help shape the future of critical national services through innovation and secure digital transformation. As an AWS Platform Engineer within our healthcare team, you'll play a pivotal role in designing, building, and managing the data platforms that power vital healthcare analytics, research, and operational insight across the UK. You'll work alongside passionate experts, using cutting-edge cloud and automation tools to deliver scalable, secure solutions that truly make a difference to people's lives and the nation's wellbeing. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will design, build, and maintain scalable cloud platforms that underpin mission-critical healthcare solutions. Working collaboratively within cross-functional teams, you'll apply your AWS and automation expertise to deliver reliable, secure, and compliant data environments that drive innovation and support strategic health initiatives. You'll be encouraged to bring fresh ideas, take ownership of key solutions, and continually enhance the performance and resilience of our platforms. Key responsibilities: - Design & Build: Architect and deploy secure AWS-based data platforms supporting analytics and operational intelligence. - Automate & Optimise: Use Terraform and CI/CD pipelines to streamline infrastructure delivery and enhance performance. - Collaborate & Support: Work closely with data engineers, DevOps specialists, and clients to deliver impactful solutions. - Secure & Govern: Implement best practices in cloud security, governance, and compliance for regulated environments. - Innovate & Evolve: Continuously assess new AWS capabilities to enhance platform scalability and reliability. Required qualifications to be successful in this role You should have strong technical expertise in AWS platform engineering, infrastructure automation, and data platform design, ideally gained within highly regulated or healthcare settings. You'll be confident collaborating across teams, adaptable to change, and motivated by delivering solutions with real-world impact. Essential qualifications and experience: - Strong hands-on expertise with AWS services (VPC, IAM, S3, EC2, Lambda, etc.). - Proficiency in Terraform for infrastructure automation. - Experience with CI/CD pipelines and DevOps practices. - Familiarity with Databricks and data platform design. - Knowledge of data security and compliance frameworks. - Experience working within healthcare or NHS environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 06, 2026
Full time
AWS Platform Engineer Position Description At CGI, we empower our members to help shape the future of critical national services through innovation and secure digital transformation. As an AWS Platform Engineer within our healthcare team, you'll play a pivotal role in designing, building, and managing the data platforms that power vital healthcare analytics, research, and operational insight across the UK. You'll work alongside passionate experts, using cutting-edge cloud and automation tools to deliver scalable, secure solutions that truly make a difference to people's lives and the nation's wellbeing. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will design, build, and maintain scalable cloud platforms that underpin mission-critical healthcare solutions. Working collaboratively within cross-functional teams, you'll apply your AWS and automation expertise to deliver reliable, secure, and compliant data environments that drive innovation and support strategic health initiatives. You'll be encouraged to bring fresh ideas, take ownership of key solutions, and continually enhance the performance and resilience of our platforms. Key responsibilities: - Design & Build: Architect and deploy secure AWS-based data platforms supporting analytics and operational intelligence. - Automate & Optimise: Use Terraform and CI/CD pipelines to streamline infrastructure delivery and enhance performance. - Collaborate & Support: Work closely with data engineers, DevOps specialists, and clients to deliver impactful solutions. - Secure & Govern: Implement best practices in cloud security, governance, and compliance for regulated environments. - Innovate & Evolve: Continuously assess new AWS capabilities to enhance platform scalability and reliability. Required qualifications to be successful in this role You should have strong technical expertise in AWS platform engineering, infrastructure automation, and data platform design, ideally gained within highly regulated or healthcare settings. You'll be confident collaborating across teams, adaptable to change, and motivated by delivering solutions with real-world impact. Essential qualifications and experience: - Strong hands-on expertise with AWS services (VPC, IAM, S3, EC2, Lambda, etc.). - Proficiency in Terraform for infrastructure automation. - Experience with CI/CD pipelines and DevOps practices. - Familiarity with Databricks and data platform design. - Knowledge of data security and compliance frameworks. - Experience working within healthcare or NHS environments. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Senior Data Engineer Position Description At CGI, we help organisations transform how they use data to deliver smarter decisions and lasting value. As a Senior Data Engineer, you'll play a key role in building and evolving a modern, large-scale data platform, designing reliable and scalable pipelines that support critical business outcomes. Working closely with data leaders and delivery teams, you'll help shape engineering standards, improve data quality, and enable trusted insights. You'll be encouraged to take ownership, apply creative thinking to complex challenges, and grow your impact within a collaborative, supportive environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, with an on-site presence in Swansea two days per week. Your future duties and responsibilities In this role, you will design, build, and maintain scalable data pipelines using Databricks, ensuring solutions align with agreed data models and architectural principles. You'll collaborate closely with data professionals across engineering and analytics, contributing to reliable, well-governed data platforms that support a wide range of business needs. You'll take ownership of engineering outcomes, help improve data quality and observability, and contribute to a culture of continuous improvement, where ideas are shared and supported. Key responsibilities include: • Build & Engineer: Develop and maintain Databricks pipelines, including Delta Live Tables, using PySpark and Python. • Ensure Quality: Maintain data quality, consistency, and lineage across all data sources and destinations. • Orchestrate & Monitor: Implement orchestration, scheduling, and monitoring to ensure reliable pipeline performance. • Collaborate & Align: Work with data teams to ensure alignment with target architecture and best practices. • Troubleshoot & Improve: Identify and resolve data issues across development and production environments. • Document & Share: Maintain clear technical documentation for pipelines, integrations, and processes. Required qualifications to be successful in this role To succeed, you will bring strong hands-on data engineering experience, a proactive mindset, and the ability to work collaboratively in complex environments. You should be comfortable taking ownership of solutions while supporting others to succeed. Essential qualifications: • Strong experience with Databricks, including Delta Live Tables (DLTs). • Proficiency in SQL, Python, and PySpark. • Experience working with SSIS packages. • Proven experience building and maintaining scalable data pipelines. • Solid understanding of data quality, consistency, and lineage. Desirable experience: • Experience with AWS or Azure cloud platforms. • Strong data modelling and data transformation expertise. • Knowledge of CI/CD, version control, and DevOps practices for data. • Experience with data quality, testing, and observability tooling. • Familiarity with JIRA and Confluence. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 06, 2026
Full time
Senior Data Engineer Position Description At CGI, we help organisations transform how they use data to deliver smarter decisions and lasting value. As a Senior Data Engineer, you'll play a key role in building and evolving a modern, large-scale data platform, designing reliable and scalable pipelines that support critical business outcomes. Working closely with data leaders and delivery teams, you'll help shape engineering standards, improve data quality, and enable trusted insights. You'll be encouraged to take ownership, apply creative thinking to complex challenges, and grow your impact within a collaborative, supportive environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position, with an on-site presence in Swansea two days per week. Your future duties and responsibilities In this role, you will design, build, and maintain scalable data pipelines using Databricks, ensuring solutions align with agreed data models and architectural principles. You'll collaborate closely with data professionals across engineering and analytics, contributing to reliable, well-governed data platforms that support a wide range of business needs. You'll take ownership of engineering outcomes, help improve data quality and observability, and contribute to a culture of continuous improvement, where ideas are shared and supported. Key responsibilities include: • Build & Engineer: Develop and maintain Databricks pipelines, including Delta Live Tables, using PySpark and Python. • Ensure Quality: Maintain data quality, consistency, and lineage across all data sources and destinations. • Orchestrate & Monitor: Implement orchestration, scheduling, and monitoring to ensure reliable pipeline performance. • Collaborate & Align: Work with data teams to ensure alignment with target architecture and best practices. • Troubleshoot & Improve: Identify and resolve data issues across development and production environments. • Document & Share: Maintain clear technical documentation for pipelines, integrations, and processes. Required qualifications to be successful in this role To succeed, you will bring strong hands-on data engineering experience, a proactive mindset, and the ability to work collaboratively in complex environments. You should be comfortable taking ownership of solutions while supporting others to succeed. Essential qualifications: • Strong experience with Databricks, including Delta Live Tables (DLTs). • Proficiency in SQL, Python, and PySpark. • Experience working with SSIS packages. • Proven experience building and maintaining scalable data pipelines. • Solid understanding of data quality, consistency, and lineage. Desirable experience: • Experience with AWS or Azure cloud platforms. • Strong data modelling and data transformation expertise. • Knowledge of CI/CD, version control, and DevOps practices for data. • Experience with data quality, testing, and observability tooling. • Familiarity with JIRA and Confluence. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Technical Industrial Placement 2026 Position Description At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of , you'll join a community of Industrial Placements who are turning ambition into action and possibility into progress. As a CGI Technical Industrial Placement you'll be trusted with responsibility from the start. Whether you're developing full-stack applications, engineering data pipelines, designing cloud infrastructures, or analysing data for insights, your work will contribute directly to impactful projects across multiple industries. You'll have the opportunity to work on complex software systems, drive digital transformation, and implement cutting-edge technologies that make a real difference. Your future duties and responsibilities In this role, you'll apply your STEM expertise to help shape industries, improve services, and create meaningful societal change by harnessing the power of technology to drive innovation. You will: Design, develop, and test technical solutions for live projects across sectors such as Government, Space, Defence, Intelligence, Justice, and Energy Transformation.Collaborate with cross-functional teams to solve complex real-world challenges.Explore and apply emerging technologies in areas such as AI, cloud, data analytics, and IoT.Innovate alongside other industrial placements, taking part in early careers initiatives that go beyond your day-to-day role.Every contribution you make will help deliver outcomes with lasting impact. Locations Technical Industrial Placement roles are available in London , Leatherhead , Chippenham , Reading , Bristol , Birmingham . As CGI is a consultancy, you may be required to work in different locations, so flexibility and a willingness to travel are key. Why Join Us? At CGI, you'll be part of a culture that celebrates diversity, inclusion, and collaboration, where your perspective is valued and your ideas contribute to meaningful outcomes. Your journey starts with a structured Early Careers Induction Programme, giving you the foundations to succeed, along with 24/7 e-learning and opportunities to gain professional certifications that build your expertise. You'll also join our Student Kick-start Initiative, where you'll collaborate with other Industrial Placements on creative projects that deliver impact beyond your day-to-day role. CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself. We were recognised in the Sunday Times Best Places to Work List 2025 and named a UK 'Best Employer' by the Financial Times. We proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Benefits Along with a competitive salary and a £500 joining bonus, you'll enjoy benefits that support every stage of your journey. You'll share in CGI's success through our matched share scheme, have access to private healthcare, well-being programmes, and professional training, and build financial security with a competitive pension. Beyond the day job, you'll connect with others through early careers networks, diversity groups, and social clubs that make your time at CGI both rewarding and enjoyable. Required qualifications to be successful in this role We're seeking ambitious Industrial Placements who are passionate about technology and eager to apply their skills to projects that make a real difference. You'll bring a strong academic background in STEM, curiosity to explore new ideas, and flexibility to take on diverse projects across the UK. You should have: On track for a minimum 2:2 degree in computer science, engineering, physics, maths, or a related STEM field (some roles may require a 2:1).Passion for technology and innovation, with a problem-solving mindset.Flexibility to travel and work on projects across the UK.Eligibility for Baseline Personnel Security Standard (BPSS) clearance, with many roles requiring higher National Security Vetting (typically 5-10 years of continuous UK residency). Technical skills we value include: Programming Languages: Proficiency in one or more of C++, Java, Python, JavaScript, or C#. Systems & Tools: Familiarity with Linux/Unix, version control systems (e.g., Git), and DevOps tools (e.g., Docker, Kubernetes). Cloud Technologies: Exposure to platforms such as AWS, Azure, or Google Cloud. Software Development Practices: Understanding of Agile and DevOps methodologies. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 06, 2026
Full time
Technical Industrial Placement 2026 Position Description At CGI, we empower the next generation of innovators to shape the future of technology and security. As part of , you'll join a community of Industrial Placements who are turning ambition into action and possibility into progress. As a CGI Technical Industrial Placement you'll be trusted with responsibility from the start. Whether you're developing full-stack applications, engineering data pipelines, designing cloud infrastructures, or analysing data for insights, your work will contribute directly to impactful projects across multiple industries. You'll have the opportunity to work on complex software systems, drive digital transformation, and implement cutting-edge technologies that make a real difference. Your future duties and responsibilities In this role, you'll apply your STEM expertise to help shape industries, improve services, and create meaningful societal change by harnessing the power of technology to drive innovation. You will: Design, develop, and test technical solutions for live projects across sectors such as Government, Space, Defence, Intelligence, Justice, and Energy Transformation.Collaborate with cross-functional teams to solve complex real-world challenges.Explore and apply emerging technologies in areas such as AI, cloud, data analytics, and IoT.Innovate alongside other industrial placements, taking part in early careers initiatives that go beyond your day-to-day role.Every contribution you make will help deliver outcomes with lasting impact. Locations Technical Industrial Placement roles are available in London , Leatherhead , Chippenham , Reading , Bristol , Birmingham . As CGI is a consultancy, you may be required to work in different locations, so flexibility and a willingness to travel are key. Why Join Us? At CGI, you'll be part of a culture that celebrates diversity, inclusion, and collaboration, where your perspective is valued and your ideas contribute to meaningful outcomes. Your journey starts with a structured Early Careers Induction Programme, giving you the foundations to succeed, along with 24/7 e-learning and opportunities to gain professional certifications that build your expertise. You'll also join our Student Kick-start Initiative, where you'll collaborate with other Industrial Placements on creative projects that deliver impact beyond your day-to-day role. CGI is an unconditionally inclusive workplace where you are respected, your voice is heard, and you can be yourself. We were recognised in the Sunday Times Best Places to Work List 2025 and named a UK 'Best Employer' by the Financial Times. We proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Benefits Along with a competitive salary and a £500 joining bonus, you'll enjoy benefits that support every stage of your journey. You'll share in CGI's success through our matched share scheme, have access to private healthcare, well-being programmes, and professional training, and build financial security with a competitive pension. Beyond the day job, you'll connect with others through early careers networks, diversity groups, and social clubs that make your time at CGI both rewarding and enjoyable. Required qualifications to be successful in this role We're seeking ambitious Industrial Placements who are passionate about technology and eager to apply their skills to projects that make a real difference. You'll bring a strong academic background in STEM, curiosity to explore new ideas, and flexibility to take on diverse projects across the UK. You should have: On track for a minimum 2:2 degree in computer science, engineering, physics, maths, or a related STEM field (some roles may require a 2:1).Passion for technology and innovation, with a problem-solving mindset.Flexibility to travel and work on projects across the UK.Eligibility for Baseline Personnel Security Standard (BPSS) clearance, with many roles requiring higher National Security Vetting (typically 5-10 years of continuous UK residency). Technical skills we value include: Programming Languages: Proficiency in one or more of C++, Java, Python, JavaScript, or C#. Systems & Tools: Familiarity with Linux/Unix, version control systems (e.g., Git), and DevOps tools (e.g., Docker, Kubernetes). Cloud Technologies: Exposure to platforms such as AWS, Azure, or Google Cloud. Software Development Practices: Understanding of Agile and DevOps methodologies. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Senior Data Engineer Position Description As a Senior Data Engineer, you will design and lead the implementation of data flows that link operational systems, analytics & BI platforms. You will be part of the Data Services team, which handles ingesting, storing, maintaining and exposing a variety of datasets. These datasets are used by analysts and data scientists to generate insights and support decision-making. The team is growing, and your role will involve bringing in new datasets, maintaining existing ones, and ensuring data is clean, accessible and high-quality Your future duties and responsibilities -Ingest new datasets as needed by the business. - Ensure all analytics-ready datasets are formatted clearly and meet high-quality standards. - Investigate and resolve any defects or discrepancies in the datasets. - Maintain the dataset catalogue and data dictionary so analysts/data scientists can easily find and use data. - Perform any other tasks that help ensure the datasets are coherent, well-maintained and available for end-users. Required qualifications to be successful in this role Communication - Engage effectively with both technical and non-technical stakeholders. - Lead discussions in multidisciplinary teams and handle differing viewpoints. - Represent and advocate for the Data Services team externally. - Data Analysis & Synthesis - Profile data and analyse source systems. - Present clear insights to support how data is used downstream. Data Development & Integration - Design, build and test large or complex data products. - Look for ways to improve data by providing "conformed" (standardised) datasets. - Choose and implement technologies that deliver resilient, scalable, future-proof data solutions. Data Modelling - Produce data models across multiple subject areas. - Explain the rationale behind choosing specific models. - Understand industry-recognised modelling standards and apply them appropriately. Metadata & Data Management - Ensure datasets are accompanied by appropriate metadata. - Know tools and practices for metadata storage and usage. - Oversee integrity, accessibility and searchability of data and metadata, and recommend improvements. Problem Resolution (Data) - Respond to problems in databases, data processes or data products as they arise. - Monitor services to identify trends and take preventative action. Programming / Build (Data Engineering) - Use agreed standards and tools to design, code, test, document and refactor moderate-to-complex programs and scripts. - Collaborate with others on specifications and reviews. Testing - Review requirements, define test conditions, identify risks and test issues. - Apply manual and automated testing as needed, analyse and report results. Technical Understanding & Innovation - Understand core technical concepts relevant to the role and apply them with guidance. - Stay aware of emerging trends, tools, techniques in data, and their impact on the organisation Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position is available in Gloucester. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jan 06, 2026
Full time
Senior Data Engineer Position Description As a Senior Data Engineer, you will design and lead the implementation of data flows that link operational systems, analytics & BI platforms. You will be part of the Data Services team, which handles ingesting, storing, maintaining and exposing a variety of datasets. These datasets are used by analysts and data scientists to generate insights and support decision-making. The team is growing, and your role will involve bringing in new datasets, maintaining existing ones, and ensuring data is clean, accessible and high-quality Your future duties and responsibilities -Ingest new datasets as needed by the business. - Ensure all analytics-ready datasets are formatted clearly and meet high-quality standards. - Investigate and resolve any defects or discrepancies in the datasets. - Maintain the dataset catalogue and data dictionary so analysts/data scientists can easily find and use data. - Perform any other tasks that help ensure the datasets are coherent, well-maintained and available for end-users. Required qualifications to be successful in this role Communication - Engage effectively with both technical and non-technical stakeholders. - Lead discussions in multidisciplinary teams and handle differing viewpoints. - Represent and advocate for the Data Services team externally. - Data Analysis & Synthesis - Profile data and analyse source systems. - Present clear insights to support how data is used downstream. Data Development & Integration - Design, build and test large or complex data products. - Look for ways to improve data by providing "conformed" (standardised) datasets. - Choose and implement technologies that deliver resilient, scalable, future-proof data solutions. Data Modelling - Produce data models across multiple subject areas. - Explain the rationale behind choosing specific models. - Understand industry-recognised modelling standards and apply them appropriately. Metadata & Data Management - Ensure datasets are accompanied by appropriate metadata. - Know tools and practices for metadata storage and usage. - Oversee integrity, accessibility and searchability of data and metadata, and recommend improvements. Problem Resolution (Data) - Respond to problems in databases, data processes or data products as they arise. - Monitor services to identify trends and take preventative action. Programming / Build (Data Engineering) - Use agreed standards and tools to design, code, test, document and refactor moderate-to-complex programs and scripts. - Collaborate with others on specifications and reviews. Testing - Review requirements, define test conditions, identify risks and test issues. - Apply manual and automated testing as needed, analyse and report results. Technical Understanding & Innovation - Understand core technical concepts relevant to the role and apply them with guidance. - Stay aware of emerging trends, tools, techniques in data, and their impact on the organisation Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position is available in Gloucester. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
At Morrisons, our Data, Analytics & AI team plays a vital role in driving decisions across the business by unlocking the power of our data. Whether it's enabling quick insight through self-serve tools like Looker or delivering deeper analysis through exploring the patterns in our data, we help teams across the business solve problems, drive performance, and create value click apply for full job details
Jan 06, 2026
Full time
At Morrisons, our Data, Analytics & AI team plays a vital role in driving decisions across the business by unlocking the power of our data. Whether it's enabling quick insight through self-serve tools like Looker or delivering deeper analysis through exploring the patterns in our data, we help teams across the business solve problems, drive performance, and create value click apply for full job details
Head of Data Science / £160,000 - £175,000 + 30% Bonus / Hybrid Role: Head of Data Science Location: London Salary/Package: £140,000 - £165,000 + Bonus (up to 30 percent) Onsite v Remote: 2-3 days per week in office Our client, one of the most established names in their sector are on the lookout for a Head of Data Science to lead the Data Science, Machine Learning & Advanced Analytics capability. As the Head of Data Science, you will take over a number of teams and be the strategic leader in enhancing current Data Science methods as well as introducing new areas of revenue / progression for the Data Science department. On top of your responsibilities as Head of Data Science, you will also work closely with AI Engineering based teams as they and you explore possibilities within that sector. If this Head of Data Science role appeals to you, we want to see the following: A brilliant track record at 'Head of' level or above, leading numerous teams and have managers reporting into you. A background in Data Science, having being hands on at one point in your career (this role is not hands on). Demonstrable background of achieving a positive ROI with regards to your teams work. Track record of developing and promoting individuals Worked at a notable business within their sector. Outstanding stakeholder management capabilities as well as the ability to interact at C-Suite & Board level. This Head of Data Science position has great growth potential and we're looking for someone who can grow internally. If this Head of Data Science position appeals to you - please don't hesitate & apply now for immediate consideration. Head of Data Science / £160,000 - £175,000 + 30% Bonus / Hybrid
Jan 06, 2026
Full time
Head of Data Science / £160,000 - £175,000 + 30% Bonus / Hybrid Role: Head of Data Science Location: London Salary/Package: £140,000 - £165,000 + Bonus (up to 30 percent) Onsite v Remote: 2-3 days per week in office Our client, one of the most established names in their sector are on the lookout for a Head of Data Science to lead the Data Science, Machine Learning & Advanced Analytics capability. As the Head of Data Science, you will take over a number of teams and be the strategic leader in enhancing current Data Science methods as well as introducing new areas of revenue / progression for the Data Science department. On top of your responsibilities as Head of Data Science, you will also work closely with AI Engineering based teams as they and you explore possibilities within that sector. If this Head of Data Science role appeals to you, we want to see the following: A brilliant track record at 'Head of' level or above, leading numerous teams and have managers reporting into you. A background in Data Science, having being hands on at one point in your career (this role is not hands on). Demonstrable background of achieving a positive ROI with regards to your teams work. Track record of developing and promoting individuals Worked at a notable business within their sector. Outstanding stakeholder management capabilities as well as the ability to interact at C-Suite & Board level. This Head of Data Science position has great growth potential and we're looking for someone who can grow internally. If this Head of Data Science position appeals to you - please don't hesitate & apply now for immediate consideration. Head of Data Science / £160,000 - £175,000 + 30% Bonus / Hybrid
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It does not apply to content on or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We've also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the AA standard, due to 'the non-compliances' listed below. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. Job title: Lead Supervisor - Retail Banking, Fixed Supervision Team Division: Supervision, Policy & Competition Department: Retail Banking Salary: National (Edinburgh and Leeds) ranging from£59,100 to £69,666 andLondon from£64,900 to£76,500(salary offered will be based on skills and experience) This role is graded as: Lead Associate - Regulatory Your recruitment contact is Cameron Nunn via . Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition).The Retail Banking Directorate oversees supervision and policy for UK retail banking and mortgages, driving better outcomes for consumers including those with vulnerabilities - through firm-specific, sector-wide, and event-driven work, with a strong focus on fairness, affordability, and consumer protection. Role responsibilities: Plan, prioritise and allocate proactive and reactive work alongside the Manager to drive clarity, momentum and high quality supervisory outcomes across the team Lead, coach and mentor junior colleagues, providing guidance and oversight that builds capability, strengthens performance and ensures timely, accurate case progression Deputise for the Manager when required, offering steady leadership that maintains operational continuity and supports assured decision making Analyse firms' business models, strategies and risks, using sound judgement to identify potential harms and shape assertive, effective supervisory strategies that protect consumers and markets Deliver your own priorities while guiding the team's output, ensuring both align to the FCA's strategic priorities and enhance overall regulatory effectiveness Respond to emerging issues and industry developments, forming clear, informed views that help internal and external stakeholders navigate complex regulatory challenges Collaborate across the Directorate, wider FCA and external bodies to build strong, inclusive relationships that support joined up supervision and reinforce the FCA's commitment to diversity and inclusion Drive continuous improvement and contribute to wider departmental initiatives, identifying sector wide risks and enhancing processes to deliver better outcomes for consumers and the industry Skills required: Minimum: Prior experience in identifying consumer harm and developing/implementing supervisory strategies to mitigate risks Proven experience in building and managing relationships with stakeholders at all levels,
Jan 06, 2026
Full time
This cookie notice applies to the Workday Careers website A cookie are widely used for website's functionality, or to make it operate more efficiently, as well as to provide information to the owners of the site. We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web. We use this technology to target individuals for advertising campaigns.To understand how the FCA collects and processes personal data please refer to the .have been set, visit or .To find information relating to other browsers, visit the browser developer's website.To opt out of being tracked by Google Analytics across all websites, visit . Banner .We use re-targeting (which is a cookie-based technology) that uses simple Javascript code to anonymously 'follow' our audience all over the Web.# Accessibility Statement This accessibility statement applies to content published on thedomain and its sub-domains. It does not apply to content on or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We've also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the AA standard, due to 'the non-compliances' listed below. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. Job title: Lead Supervisor - Retail Banking, Fixed Supervision Team Division: Supervision, Policy & Competition Department: Retail Banking Salary: National (Edinburgh and Leeds) ranging from£59,100 to £69,666 andLondon from£64,900 to£76,500(salary offered will be based on skills and experience) This role is graded as: Lead Associate - Regulatory Your recruitment contact is Cameron Nunn via . Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition).The Retail Banking Directorate oversees supervision and policy for UK retail banking and mortgages, driving better outcomes for consumers including those with vulnerabilities - through firm-specific, sector-wide, and event-driven work, with a strong focus on fairness, affordability, and consumer protection. Role responsibilities: Plan, prioritise and allocate proactive and reactive work alongside the Manager to drive clarity, momentum and high quality supervisory outcomes across the team Lead, coach and mentor junior colleagues, providing guidance and oversight that builds capability, strengthens performance and ensures timely, accurate case progression Deputise for the Manager when required, offering steady leadership that maintains operational continuity and supports assured decision making Analyse firms' business models, strategies and risks, using sound judgement to identify potential harms and shape assertive, effective supervisory strategies that protect consumers and markets Deliver your own priorities while guiding the team's output, ensuring both align to the FCA's strategic priorities and enhance overall regulatory effectiveness Respond to emerging issues and industry developments, forming clear, informed views that help internal and external stakeholders navigate complex regulatory challenges Collaborate across the Directorate, wider FCA and external bodies to build strong, inclusive relationships that support joined up supervision and reinforce the FCA's commitment to diversity and inclusion Drive continuous improvement and contribute to wider departmental initiatives, identifying sector wide risks and enhancing processes to deliver better outcomes for consumers and the industry Skills required: Minimum: Prior experience in identifying consumer harm and developing/implementing supervisory strategies to mitigate risks Proven experience in building and managing relationships with stakeholders at all levels,
The Role Based in Manchester, you will work as a Data Engineer responsible for designing, building, and maintaining robust data pipelines and data architectures. You will work closely with stakeholders to understand complex data challenges, transform raw data into meaningful insights, and support analytics and reporting click apply for full job details
Jan 06, 2026
Full time
The Role Based in Manchester, you will work as a Data Engineer responsible for designing, building, and maintaining robust data pipelines and data architectures. You will work closely with stakeholders to understand complex data challenges, transform raw data into meaningful insights, and support analytics and reporting click apply for full job details
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Jan 06, 2026
Full time
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Jan 06, 2026
Full time
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Jan 06, 2026
Full time
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Jan 06, 2026
Full time
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Jan 06, 2026
Full time
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Jan 06, 2026
Full time
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Jan 06, 2026
Full time
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
Jan 06, 2026
Full time
Teleperformance VACANCY: Desktop and Site Support Engineer Job Type : Permanent Location : Cuprum Hours : -37.5 Hours per week. 8-6 Monday - Friday Some out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users. Software deployment and updates for all devices used in the estate. Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries. Support and triage of major incident impacting business productivity and ability to maintain client KPIs. Gather and submit evidence in relation to quarterly and annual security policies, and external audits. Identifying business risks and ensuring adherence to internal and external security requirements. Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer. Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages. Skills and Experience (advantageous) Experience and/or Qualifications in an IT field. Experience with Windows 10 & 11. Experience working with VDI solutions. Experience with Cisco Networking desirable. Experience with MECM for software deployment, intune, OS build and patch management. Experience with Microsoft Entra ID. Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti-Virus software and managing cyber security threats. Experience working with O365 products and services. Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement
