Would you like to be the person people come to when they've got an idea but no clue how to actually build it? This Digital Product Analyst role sits within a financial services firm and is all about taking half-formed ideas from senior stakeholders and turning them into something real - whether that's a product, a prototype, or a decision not to build at all. Your product could be an LLM tool to extract information, client-facing digital products, or the trialling of 3 party tools. As a Digital Product Analyst you'll work closely with Agile squads (dev, UX, test) to bring products to life, across a steady flow of ideas and experiments. Not everything will land - that's expected. Your key strength will be to work with senior people to help them define what they want to build. You'll then work with and guide Scrum teams to deliver prototype and prototype before handing over to a Product Manager. What you'll get Exposure to senior stakeholders across a large organisation. Variety from working across multiple digital products and ideas, not just one backlog. Genuine influence over what products get built (and what doesn't). A collaborative team that values being together when it matters. What you'll be doing Working with delivery teams to design and build products and prototypes. Managing stakeholders with competing priorities. Presenting progress, outcomes, and value back to the business. Your experience You'll likely have experience taking something from idea through to delivery, perhaps as a: Product Owner Business Analyst Consultant within an Agile environment. Scrum qualifications would go down a treat, but not essential. Backgrounds of your Digital Product Analyst colleagues vary - Product, BA, Consulting, Delivery - it's more about how you operate than your exact title. It's hybrid working (London-heavy team; in-person collaboration valued). You'll be joining an established and growing organisation which offers multiple routes for career progression. £45-55k plus very good benefits package. If this sounds like your kind of Digital Product Analyst role, send me your CV or drop me a message on LinkedIn (Neilesh Sood) and we'll have a quick chat. Digital Product Analyst Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 27, 2026
Full time
Would you like to be the person people come to when they've got an idea but no clue how to actually build it? This Digital Product Analyst role sits within a financial services firm and is all about taking half-formed ideas from senior stakeholders and turning them into something real - whether that's a product, a prototype, or a decision not to build at all. Your product could be an LLM tool to extract information, client-facing digital products, or the trialling of 3 party tools. As a Digital Product Analyst you'll work closely with Agile squads (dev, UX, test) to bring products to life, across a steady flow of ideas and experiments. Not everything will land - that's expected. Your key strength will be to work with senior people to help them define what they want to build. You'll then work with and guide Scrum teams to deliver prototype and prototype before handing over to a Product Manager. What you'll get Exposure to senior stakeholders across a large organisation. Variety from working across multiple digital products and ideas, not just one backlog. Genuine influence over what products get built (and what doesn't). A collaborative team that values being together when it matters. What you'll be doing Working with delivery teams to design and build products and prototypes. Managing stakeholders with competing priorities. Presenting progress, outcomes, and value back to the business. Your experience You'll likely have experience taking something from idea through to delivery, perhaps as a: Product Owner Business Analyst Consultant within an Agile environment. Scrum qualifications would go down a treat, but not essential. Backgrounds of your Digital Product Analyst colleagues vary - Product, BA, Consulting, Delivery - it's more about how you operate than your exact title. It's hybrid working (London-heavy team; in-person collaboration valued). You'll be joining an established and growing organisation which offers multiple routes for career progression. £45-55k plus very good benefits package. If this sounds like your kind of Digital Product Analyst role, send me your CV or drop me a message on LinkedIn (Neilesh Sood) and we'll have a quick chat. Digital Product Analyst Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Premier Technical Recruitment Ltd
Leicester, Leicestershire
Engineering Project Manager - Automation to £60k plus benefits East Midlands - commutable from Nottingham, Leicester and Coventry Our client can demonstrate almost half a century's expertise in the design, development and manufacture of bespoke automation and robotic systems, and are regarded by many in the industry as one of the leading automation system solution providers in the whole of the UK. As a result of continued success and a planned programme of strategic growth, they are now seeking to recruit an experienced Engineering Project Manager to oversee the activities of a highly professional solutions division and lead the delivery of a range of exciting special purpose machinery-based projects ranging from £200k to £2m each. Based near Leicester and tasked with ensuring the successful completion of multiple assigned projects both on time and within budget, as Engineering Project Manager you will manage the scope of all projects and control any deviations as necessary, communicating effectively at every stage of the project with the customer and operating as the technical lead for projects to ensure a consistent high standard of machine design through to project delivery. You will be responsible for the accurate planning of resources to ensure that projects can be completed successfully and will create quotes for and agree upgrades outside of the scope of projects as required, managing the resolution of any issues that may arise at various stages and planning appropriate aftersales support as well as ensuring safe working practices are adhered to and relevant documentation and CE certification are presented to the customer at the handover of each project. Other responsibilities for this varied and challenging role will include maintaining and updating specifications as necessary, defining and controlling budgets, completing project plans and attaining design approval with full customer agreement, planning and leading internal design reviews to ensure the highest standards of machine design, actively developing and driving product development and standardisation programs across the portfolio of solutions and successfully completing IAT, FAT and SAT on every project machine. You will approve and handover mechanical and controls BOMs to the purchasing teams and agree dates whilst identifying potential cost savings for manufactured and bought-out items and ensure that customer information and component requirements are clear and arrive on time before arranging the delivery and installation of projects as required. To be considered for this business-critical Engineering Project Manager position it is essential that the successful candidate can demonstrate proven project management skills, and ideally a background that has allowed considerable exposure to PLC control software and multi axis Robotic systems within any manufacturing environment. An excellent benefits package and genuine scope to progress your career into a management position supervising a team of control software and service engineers is available for the right candidate - so if you believe you possess the relevant skills and experience for this position, in the first instance send your cv to
Apr 27, 2026
Full time
Engineering Project Manager - Automation to £60k plus benefits East Midlands - commutable from Nottingham, Leicester and Coventry Our client can demonstrate almost half a century's expertise in the design, development and manufacture of bespoke automation and robotic systems, and are regarded by many in the industry as one of the leading automation system solution providers in the whole of the UK. As a result of continued success and a planned programme of strategic growth, they are now seeking to recruit an experienced Engineering Project Manager to oversee the activities of a highly professional solutions division and lead the delivery of a range of exciting special purpose machinery-based projects ranging from £200k to £2m each. Based near Leicester and tasked with ensuring the successful completion of multiple assigned projects both on time and within budget, as Engineering Project Manager you will manage the scope of all projects and control any deviations as necessary, communicating effectively at every stage of the project with the customer and operating as the technical lead for projects to ensure a consistent high standard of machine design through to project delivery. You will be responsible for the accurate planning of resources to ensure that projects can be completed successfully and will create quotes for and agree upgrades outside of the scope of projects as required, managing the resolution of any issues that may arise at various stages and planning appropriate aftersales support as well as ensuring safe working practices are adhered to and relevant documentation and CE certification are presented to the customer at the handover of each project. Other responsibilities for this varied and challenging role will include maintaining and updating specifications as necessary, defining and controlling budgets, completing project plans and attaining design approval with full customer agreement, planning and leading internal design reviews to ensure the highest standards of machine design, actively developing and driving product development and standardisation programs across the portfolio of solutions and successfully completing IAT, FAT and SAT on every project machine. You will approve and handover mechanical and controls BOMs to the purchasing teams and agree dates whilst identifying potential cost savings for manufactured and bought-out items and ensure that customer information and component requirements are clear and arrive on time before arranging the delivery and installation of projects as required. To be considered for this business-critical Engineering Project Manager position it is essential that the successful candidate can demonstrate proven project management skills, and ideally a background that has allowed considerable exposure to PLC control software and multi axis Robotic systems within any manufacturing environment. An excellent benefits package and genuine scope to progress your career into a management position supervising a team of control software and service engineers is available for the right candidate - so if you believe you possess the relevant skills and experience for this position, in the first instance send your cv to
Infrastructure Manager, EUC Manager, Head of IT, Head of Digital Workplace, remote Our client, am industry leading organisation, is looking to hire an EUC/Digital Workplace manager of manage a team of 15 at their Swindon offices (remote working an option with occasional travel to Swindon). The successful candidate will provide technical and visionary leadership to shape our clients EUC/Digital Workplace strategy. You will also act as a senior change leader within Technology Services, influencing decision-making across the business, including partners, to ensure Digital Workplace initiatives contribute directly to strategic organisational outcomes. Suitable applicants will have experience managing similar size EUC teams in a Microsoft environment e.g. SharePoint Teams, MS-Teams, O365. Engagement via umbrella company only; all taxes & NI deducted at source.Remote working - occasional travel to site in Swindon. Examples of accountability: - Setting the long-term vision and multiyear strategy for the Digital Workplace Leading strategic engagement to influence how digital tools shape future ways of working Acting as a senior advisor to leadership on modern workplace trend and digital employee experience strategy Driving enterprise level adoption and behaviour change to embed Digital Workplace capabilities Providing inspirational leadership, developing a high-performing, outcomes focused Digital Workplace organisation that role models modern ways of working Ensuring alignment with the security and architecture teams with respect to implementation of security controls. Skills and experience required: - Strong understanding of digital workplace technologies and enterprise collaboration platforms. Experience in service design and release management. Experience of delivering & leading a technology orientated function Project management skills with the ability to produce compelling business cases. Experience working with senior stakeholders with the capability to communicate tech. terminology to non-IT literate business partners. Experience of budget management, ideally circa £3m and above. Working knowledge of ITIL Working with strategic delivery partners to drive value and performance with respect delivery of enabling technology related services Proven procurement and commercial skills. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 27, 2026
Contractor
Infrastructure Manager, EUC Manager, Head of IT, Head of Digital Workplace, remote Our client, am industry leading organisation, is looking to hire an EUC/Digital Workplace manager of manage a team of 15 at their Swindon offices (remote working an option with occasional travel to Swindon). The successful candidate will provide technical and visionary leadership to shape our clients EUC/Digital Workplace strategy. You will also act as a senior change leader within Technology Services, influencing decision-making across the business, including partners, to ensure Digital Workplace initiatives contribute directly to strategic organisational outcomes. Suitable applicants will have experience managing similar size EUC teams in a Microsoft environment e.g. SharePoint Teams, MS-Teams, O365. Engagement via umbrella company only; all taxes & NI deducted at source.Remote working - occasional travel to site in Swindon. Examples of accountability: - Setting the long-term vision and multiyear strategy for the Digital Workplace Leading strategic engagement to influence how digital tools shape future ways of working Acting as a senior advisor to leadership on modern workplace trend and digital employee experience strategy Driving enterprise level adoption and behaviour change to embed Digital Workplace capabilities Providing inspirational leadership, developing a high-performing, outcomes focused Digital Workplace organisation that role models modern ways of working Ensuring alignment with the security and architecture teams with respect to implementation of security controls. Skills and experience required: - Strong understanding of digital workplace technologies and enterprise collaboration platforms. Experience in service design and release management. Experience of delivering & leading a technology orientated function Project management skills with the ability to produce compelling business cases. Experience working with senior stakeholders with the capability to communicate tech. terminology to non-IT literate business partners. Experience of budget management, ideally circa £3m and above. Working knowledge of ITIL Working with strategic delivery partners to drive value and performance with respect delivery of enabling technology related services Proven procurement and commercial skills. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Business Development Manager - Key Accounts (Catering Equipment / Foodservice)Location: London & South East England (Field-Based)Salary: £45,000 - £50,000 + Company Car + Uncapped CommissionJob Type: Full-Time, Permanent The OpportunityWe are currently recruiting for an experienced Business Development Manager - Key Accounts to drive sales growth within the Foodservice & Hospitality sector, specialising in the supply of catering equipment and commercial kitchen solutions.This is a field-based role covering the South East, with a strong emphasis on new business development (70%), alongside the management and growth of existing key accounts (30%).You will be targeting key sectors including Healthcare, Education, Hospitality, and Group Purchasing Organisations (GPOs), delivering tailored solutions across a wide range of catering equipment and kitchen products. Key Responsibilities Identify and win new business opportunities within the Foodservice, Hospitality, Healthcare, and Education sectors Sell a comprehensive range of catering equipment, including light equipment, heavy equipment, front of house and back of house solutions Build, manage, and maintain a robust sales pipeline using CRM systems (e.g. Salesforce, Caterlyst) Develop and execute a territory sales plan to achieve revenue and gross profit targets Manage and grow a portfolio of existing key accounts, increasing spend and retention Build relationships with key decision-makers including Chefs, Buyers, Procurement Teams, and F&B Managers Conduct client meetings, site visits, and product presentations Deliver a consultative sales approach, identifying customer needs and offering appropriate solutions Maintain accurate sales forecasts, reporting, and CRM updates Stay informed on industry trends, competitor activity, and market developments Key RequirementsEssential: Proven experience as a Business Development Manager, Field Sales Executive, or Key Account Manager Strong track record of new business development and achieving sales targets Experience within Foodservice, Hospitality, or Catering Equipment sales Experience selling into Healthcare and/or Education sectors Strong pipeline management and CRM experience (Salesforce, Caterlyst or similar) Excellent communication, negotiation, and closing skills High level of commercial awareness and numerical ability Full UK driving licence Desirable: Experience selling commercial catering equipment or kitchen solutions Knowledge of public sector frameworks (e.g. NHS, TUCO, GPOs) Existing industry contacts within Foodservice or Hospitality Strong IT skills, including Excel Personal Attributes Target-driven and results-focused sales professional Strong new business "hunter" mentality Excellent relationship-building skills Highly organised with effective time and territory management Self-motivated, resilient, and proactive Professional and confident in client-facing environments Package & Benefits £45,000 - £50,000 basic salary Uncapped commission structure Company car Strong earning potential and career development opportunities Apply NowIf you are a successful Business Development Manager with experience in the Foodservice, Hospitality, or Catering Equipment sector, and you are looking for a role with strong earning potential and autonomy, we would like to hear from you.Mandeville is acting as an Employment Agency in relation to this vacancy.
Apr 27, 2026
Full time
Business Development Manager - Key Accounts (Catering Equipment / Foodservice)Location: London & South East England (Field-Based)Salary: £45,000 - £50,000 + Company Car + Uncapped CommissionJob Type: Full-Time, Permanent The OpportunityWe are currently recruiting for an experienced Business Development Manager - Key Accounts to drive sales growth within the Foodservice & Hospitality sector, specialising in the supply of catering equipment and commercial kitchen solutions.This is a field-based role covering the South East, with a strong emphasis on new business development (70%), alongside the management and growth of existing key accounts (30%).You will be targeting key sectors including Healthcare, Education, Hospitality, and Group Purchasing Organisations (GPOs), delivering tailored solutions across a wide range of catering equipment and kitchen products. Key Responsibilities Identify and win new business opportunities within the Foodservice, Hospitality, Healthcare, and Education sectors Sell a comprehensive range of catering equipment, including light equipment, heavy equipment, front of house and back of house solutions Build, manage, and maintain a robust sales pipeline using CRM systems (e.g. Salesforce, Caterlyst) Develop and execute a territory sales plan to achieve revenue and gross profit targets Manage and grow a portfolio of existing key accounts, increasing spend and retention Build relationships with key decision-makers including Chefs, Buyers, Procurement Teams, and F&B Managers Conduct client meetings, site visits, and product presentations Deliver a consultative sales approach, identifying customer needs and offering appropriate solutions Maintain accurate sales forecasts, reporting, and CRM updates Stay informed on industry trends, competitor activity, and market developments Key RequirementsEssential: Proven experience as a Business Development Manager, Field Sales Executive, or Key Account Manager Strong track record of new business development and achieving sales targets Experience within Foodservice, Hospitality, or Catering Equipment sales Experience selling into Healthcare and/or Education sectors Strong pipeline management and CRM experience (Salesforce, Caterlyst or similar) Excellent communication, negotiation, and closing skills High level of commercial awareness and numerical ability Full UK driving licence Desirable: Experience selling commercial catering equipment or kitchen solutions Knowledge of public sector frameworks (e.g. NHS, TUCO, GPOs) Existing industry contacts within Foodservice or Hospitality Strong IT skills, including Excel Personal Attributes Target-driven and results-focused sales professional Strong new business "hunter" mentality Excellent relationship-building skills Highly organised with effective time and territory management Self-motivated, resilient, and proactive Professional and confident in client-facing environments Package & Benefits £45,000 - £50,000 basic salary Uncapped commission structure Company car Strong earning potential and career development opportunities Apply NowIf you are a successful Business Development Manager with experience in the Foodservice, Hospitality, or Catering Equipment sector, and you are looking for a role with strong earning potential and autonomy, we would like to hear from you.Mandeville is acting as an Employment Agency in relation to this vacancy.
Job Title: Logistics Planner Location: Barling Farm, Maidstone ME17 3DX Salary : Competitive Job Type : Full time, Permanent Working Hours: 47.5 hours per week, Monday to Friday About Us: Four Jays, part of the Heathcote Holdings group, is an integrated business supplying the needs of all types of welfare hire across the South East. The company prides itself on providing solutions to our clients promptly and professionally, whilst continuing to expand within a rapidly moving sector About the Role: Four Jays are looking for a Logistics Planner to oversee and coordinate the efficient movement of goods and services within the organisation. Responsibilities: To assist the Hire Logistics Manager in the day to day planning of the deliveries, collections, and servicing of the hire fleet To review, allocate and schedule jobs using the company's MCS hire system. To learn and manage the MCS platform to drive fleet efficiency Interact with the hire desk, fleet drivers and operations teams to ensure the smooth day to day scheduling of the work programme Liaise with drivers on a regular basis throughout the day to ensure Ensure that all queries within the logistics department are dealt with in a timely and professional manner Adopt a can-do attitude toward the day to day tasks Be prepared to assist other parts of the business with new lines of work and opportunities Adopt a positive attitude towards learning and complying with the company's management systems Contribute towards a positive business culture through attention to detail, aspiring for excellence, and team work About you: Essential Requirements: Knowledge and experience of event and/or hire planning and scheduling Transport familiarity or experience Good knowledge and use of maps Good knowledge of the south east of England road network Good numeracy IT Literate. Experience of Microsoft Office including in order of importance: Outlook Teams Word Excel Punctual Full driving license Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; Logistics Planner, Transport Operations Executive, Goods In Coordinator, Distribution Co-Ordinator, Operations Administrator, Logistics Operations Executive, Import Co-Ordinator, Export Coordinator, Logistics Administrator, Logistics Coordinator, Shipment Coordinator, Export, Transport Coordinator, Logistics Supervisor Stock Control Coordinator, Supply Chain Coordinator, Operations Administrator may also be considered for this role.
Apr 27, 2026
Full time
Job Title: Logistics Planner Location: Barling Farm, Maidstone ME17 3DX Salary : Competitive Job Type : Full time, Permanent Working Hours: 47.5 hours per week, Monday to Friday About Us: Four Jays, part of the Heathcote Holdings group, is an integrated business supplying the needs of all types of welfare hire across the South East. The company prides itself on providing solutions to our clients promptly and professionally, whilst continuing to expand within a rapidly moving sector About the Role: Four Jays are looking for a Logistics Planner to oversee and coordinate the efficient movement of goods and services within the organisation. Responsibilities: To assist the Hire Logistics Manager in the day to day planning of the deliveries, collections, and servicing of the hire fleet To review, allocate and schedule jobs using the company's MCS hire system. To learn and manage the MCS platform to drive fleet efficiency Interact with the hire desk, fleet drivers and operations teams to ensure the smooth day to day scheduling of the work programme Liaise with drivers on a regular basis throughout the day to ensure Ensure that all queries within the logistics department are dealt with in a timely and professional manner Adopt a can-do attitude toward the day to day tasks Be prepared to assist other parts of the business with new lines of work and opportunities Adopt a positive attitude towards learning and complying with the company's management systems Contribute towards a positive business culture through attention to detail, aspiring for excellence, and team work About you: Essential Requirements: Knowledge and experience of event and/or hire planning and scheduling Transport familiarity or experience Good knowledge and use of maps Good knowledge of the south east of England road network Good numeracy IT Literate. Experience of Microsoft Office including in order of importance: Outlook Teams Word Excel Punctual Full driving license Benefits: Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; Logistics Planner, Transport Operations Executive, Goods In Coordinator, Distribution Co-Ordinator, Operations Administrator, Logistics Operations Executive, Import Co-Ordinator, Export Coordinator, Logistics Administrator, Logistics Coordinator, Shipment Coordinator, Export, Transport Coordinator, Logistics Supervisor Stock Control Coordinator, Supply Chain Coordinator, Operations Administrator may also be considered for this role.
IT Manager - Manchester - £55k Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced IT Manager to join their central office team in Manchester City Centre. This is a fantastic opportunity for a motivated IT professional to take on a role with both hands-on technical responsibilities and the chance to contribute to strategic IT initiatives. Key Responsibilities Take ownership of complex technical issues and ensure timely resolution. Work closely with the CTO and business stakeholders to deliver effective technical solutions aligned with wider objectives. Contribute to shaping the organisation s infrastructure and technology roadmap. Mentor and support junior IT team members in their professional development. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain secure, reliable, and up to date. Support IT projects from planning through to delivery, ensuring regular updates to stakeholders. Assist with IT budget monitoring and identify opportunities for cost optimisation. Proactively identify and mitigate IT-related risks across the organisation. Technical Skills Required 3 5 years experience in a senior IT support role. Strong knowledge of VMware ESXi. Experience working with external suppliers (MSPs, outsourced developers, data centres). Proficiency with Microsoft technologies: Exchange, Active Directory, and Office Suite. Firewall configuration and maintenance skills. Beneficial Knowledge SQL Server, including T-SQL. Cortex XDR antivirus. Omnissa Horizon. Veeam Data Backup. VLANs, DNS, and networking. IIS and related web technologies. Ideal Candidate A confident communicator able to explain technical concepts clearly to non-technical colleagues. Strong problem-solving skills with the ability to take ownership of challenges. A natural mentor who enjoys supporting the growth of junior colleagues. Proactive and enthusiastic about introducing innovative technologies to improve business performance. The Benefits Competitive salary package. Office-based role with flexibility for remote working. Opportunity to make a significant impact within a stable and forward-looking organisation. Interested? Please click Apply Now! IT Manager Circa £55K
Apr 27, 2026
Full time
IT Manager - Manchester - £55k Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced IT Manager to join their central office team in Manchester City Centre. This is a fantastic opportunity for a motivated IT professional to take on a role with both hands-on technical responsibilities and the chance to contribute to strategic IT initiatives. Key Responsibilities Take ownership of complex technical issues and ensure timely resolution. Work closely with the CTO and business stakeholders to deliver effective technical solutions aligned with wider objectives. Contribute to shaping the organisation s infrastructure and technology roadmap. Mentor and support junior IT team members in their professional development. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain secure, reliable, and up to date. Support IT projects from planning through to delivery, ensuring regular updates to stakeholders. Assist with IT budget monitoring and identify opportunities for cost optimisation. Proactively identify and mitigate IT-related risks across the organisation. Technical Skills Required 3 5 years experience in a senior IT support role. Strong knowledge of VMware ESXi. Experience working with external suppliers (MSPs, outsourced developers, data centres). Proficiency with Microsoft technologies: Exchange, Active Directory, and Office Suite. Firewall configuration and maintenance skills. Beneficial Knowledge SQL Server, including T-SQL. Cortex XDR antivirus. Omnissa Horizon. Veeam Data Backup. VLANs, DNS, and networking. IIS and related web technologies. Ideal Candidate A confident communicator able to explain technical concepts clearly to non-technical colleagues. Strong problem-solving skills with the ability to take ownership of challenges. A natural mentor who enjoys supporting the growth of junior colleagues. Proactive and enthusiastic about introducing innovative technologies to improve business performance. The Benefits Competitive salary package. Office-based role with flexibility for remote working. Opportunity to make a significant impact within a stable and forward-looking organisation. Interested? Please click Apply Now! IT Manager Circa £55K
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 27, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we're looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. What you'll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we're looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you'll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
ABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at YOUR ROLE Alter Domus are currently seeking a new CLO Manager to join our Credit and Structured Products team in our London office. YOUR RESPONSIBILITIES Take ownership of a team responsible for reconciliations and customized daily/monthly reporting packages produced for clients and internal teams; Act as primary point of contact for external counterparties including CLO trustees and collateral managers regarding data tie outs, monthly compliance reporting and waterfall reconciliation. Manage CLO lifecycle events and ensure that all deliverables are produced in a timely and accurate manner; Coordinate with clients and ensure your team is fully aware of all daily/monthly deliverables and expectations; Oversee teams of officers and senior officers and assume responsibility for training and development of team members; Implement process improvements and ensure final delivery of solutions; Develop a "big picture" mentality of daily portfolio reporting tasks, internal system usage, and how we deliver to our clients; Ensure timeframes and deliverables agreed with client and trustee are met per service level agreements; Demonstrate ability to prioritize, complete, and delegate tasks while providing high quality customer service; Apply experience and understanding of market and best practices when managing transactions and data flows; Develop leadership skills by participating in strategic initiatives; Lisae with internal and external stakeholders to drive wider business goals, including Billing, QA, Legal and Audit. Complete daily tasks such as cash/position recons, asset set ups, date tie outs as required to ensure client deliverables ar3e completed as per agreed SLAs. YOUR PROFILE Bachelor's degree in finance, accounting, business, or economics preferred; 5+ years of professional experience within a business or financial service related role; Experience working in loan operations, credit/debt funds and/or CLO markets; Experience mentoring, managing workloads and training of team members; Ability to independently research and resolve problems; Responsive, friendly, professional, and highly organized communication skills; Proficient with Microsoft Excel; Broad market knowledge and familiarity with Bloomberg, performance systems, and other analysis tools; Exceptional attention to detail and ability to thrive within a high-volume environment with both proficiency and accuracy; Willingness to work within a deadline-driven environment. WHAT WE OFFER We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, plus an additional day off for your birthday! Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: )
Apr 27, 2026
Full time
ABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at YOUR ROLE Alter Domus are currently seeking a new CLO Manager to join our Credit and Structured Products team in our London office. YOUR RESPONSIBILITIES Take ownership of a team responsible for reconciliations and customized daily/monthly reporting packages produced for clients and internal teams; Act as primary point of contact for external counterparties including CLO trustees and collateral managers regarding data tie outs, monthly compliance reporting and waterfall reconciliation. Manage CLO lifecycle events and ensure that all deliverables are produced in a timely and accurate manner; Coordinate with clients and ensure your team is fully aware of all daily/monthly deliverables and expectations; Oversee teams of officers and senior officers and assume responsibility for training and development of team members; Implement process improvements and ensure final delivery of solutions; Develop a "big picture" mentality of daily portfolio reporting tasks, internal system usage, and how we deliver to our clients; Ensure timeframes and deliverables agreed with client and trustee are met per service level agreements; Demonstrate ability to prioritize, complete, and delegate tasks while providing high quality customer service; Apply experience and understanding of market and best practices when managing transactions and data flows; Develop leadership skills by participating in strategic initiatives; Lisae with internal and external stakeholders to drive wider business goals, including Billing, QA, Legal and Audit. Complete daily tasks such as cash/position recons, asset set ups, date tie outs as required to ensure client deliverables ar3e completed as per agreed SLAs. YOUR PROFILE Bachelor's degree in finance, accounting, business, or economics preferred; 5+ years of professional experience within a business or financial service related role; Experience working in loan operations, credit/debt funds and/or CLO markets; Experience mentoring, managing workloads and training of team members; Ability to independently research and resolve problems; Responsive, friendly, professional, and highly organized communication skills; Proficient with Microsoft Excel; Broad market knowledge and familiarity with Bloomberg, performance systems, and other analysis tools; Exceptional attention to detail and ability to thrive within a high-volume environment with both proficiency and accuracy; Willingness to work within a deadline-driven environment. WHAT WE OFFER We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, plus an additional day off for your birthday! Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: )
We re building something powerful. Let s build it together. We've delivered high-performance embedded computing solutions for four decades across industries including defence, telecoms, and aerospace. We re proud to be experts in what we do and are looking for more brilliant people to join our team. The Role Reporting to the Director of Operations, the Test Manager will manage the day-to-day activities of the test department, ensuring all customer deliveries are fully tested, verified, and released on schedule. This role is cantered on operational excellence, strong team leadership, and driving cross-functional and continuous improvement initiatives across production. What will I be delivering? Lead the daily operations of the test area, ensuring equipment, processes, and team members are effectively optimised to deliver high throughput, consistent quality, and strong overall performance Execute the production test plan, ensuring all testing activities align with delivery schedules and operational KPIs. Ensure the test facility remains operational, including contingency planning, resource allocation, and shift/workload management Working cross-functionally with departments such as Planning, Procurement, Engineering and Quality Foster a culture of safety, quality, accountability, and collaboration. What do I need to bring with me? The ideal candidate is a proactive, hands-on leader who thrives in a fast-paced manufacturing environment and leads by example. Essential Knowledge & Experience: Experience leading teams within electronic, or manufacturing environment Skilled in task planning, workload management, coaching, and mentoring Strong understanding of the product process and quality controls. Ability to resource manage to successfully deliver to deadlines Desirable: Degree, BTEC / NVQ Electronics (or equivalent) qualified within a manufacturing discipline or suitable industry experience in a highly regulated manufacturing industry e.g., Aerospace Defence, Medical Benefits for working at Concurrent 25 days holidays + bank holidays and holiday purchase scheme. Annual profit share bonus. Cycle to work, Home & Tech and car salary sacrifice schemes. Death in service benefit & income protection. Employee assistance programme and virtual GP. Employee referral scheme. Enhanced parental leave. Generous company pension scheme with up to 10% employer contribution. One paid volunteering day per year. Private Health Insurance through Bupa. YuLife wellbeing app. Equal Opportunity Statement We are an equal opportunity employer and believe in the power of a diverse, inclusive team. We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age. Please let us know if you require anything which would enable your success throughout our interview process. Security Clearance Please be aware that certain roles working for Concurrent will be subject to security and export control restrictions. These specific roles are therefore subject to candidates being able to meet BPSS level pre-employment screening criteria. GDPR By applying for this position, you acknowledge that your personal data will be processed in accordance with Concurrent's Data Protection Policy. We will use your information solely for recruitment purposes and will not share it with third parties without your consent. Your data will be stored securely and retained only as long as necessary for the recruitment process. You have the right to access, rectify, or delete your personal data at any time. For more information on how we handle your data, please refer to our Privacy Policy.
Apr 27, 2026
Full time
We re building something powerful. Let s build it together. We've delivered high-performance embedded computing solutions for four decades across industries including defence, telecoms, and aerospace. We re proud to be experts in what we do and are looking for more brilliant people to join our team. The Role Reporting to the Director of Operations, the Test Manager will manage the day-to-day activities of the test department, ensuring all customer deliveries are fully tested, verified, and released on schedule. This role is cantered on operational excellence, strong team leadership, and driving cross-functional and continuous improvement initiatives across production. What will I be delivering? Lead the daily operations of the test area, ensuring equipment, processes, and team members are effectively optimised to deliver high throughput, consistent quality, and strong overall performance Execute the production test plan, ensuring all testing activities align with delivery schedules and operational KPIs. Ensure the test facility remains operational, including contingency planning, resource allocation, and shift/workload management Working cross-functionally with departments such as Planning, Procurement, Engineering and Quality Foster a culture of safety, quality, accountability, and collaboration. What do I need to bring with me? The ideal candidate is a proactive, hands-on leader who thrives in a fast-paced manufacturing environment and leads by example. Essential Knowledge & Experience: Experience leading teams within electronic, or manufacturing environment Skilled in task planning, workload management, coaching, and mentoring Strong understanding of the product process and quality controls. Ability to resource manage to successfully deliver to deadlines Desirable: Degree, BTEC / NVQ Electronics (or equivalent) qualified within a manufacturing discipline or suitable industry experience in a highly regulated manufacturing industry e.g., Aerospace Defence, Medical Benefits for working at Concurrent 25 days holidays + bank holidays and holiday purchase scheme. Annual profit share bonus. Cycle to work, Home & Tech and car salary sacrifice schemes. Death in service benefit & income protection. Employee assistance programme and virtual GP. Employee referral scheme. Enhanced parental leave. Generous company pension scheme with up to 10% employer contribution. One paid volunteering day per year. Private Health Insurance through Bupa. YuLife wellbeing app. Equal Opportunity Statement We are an equal opportunity employer and believe in the power of a diverse, inclusive team. We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age. Please let us know if you require anything which would enable your success throughout our interview process. Security Clearance Please be aware that certain roles working for Concurrent will be subject to security and export control restrictions. These specific roles are therefore subject to candidates being able to meet BPSS level pre-employment screening criteria. GDPR By applying for this position, you acknowledge that your personal data will be processed in accordance with Concurrent's Data Protection Policy. We will use your information solely for recruitment purposes and will not share it with third parties without your consent. Your data will be stored securely and retained only as long as necessary for the recruitment process. You have the right to access, rectify, or delete your personal data at any time. For more information on how we handle your data, please refer to our Privacy Policy.
Aioi Nissay Dowa Europe Limited
Oxford, Oxfordshire
Overview AIOI R&D Lab, developing AI solutions and products to solve societal problems, is looking for a Personal Assistant to take responsibility on supporting administrative works for executives and employees. As Personal Assistant, you will provide high-level administrative and operational support to company executives, ensuring the smooth coordination of executive activities, meetings, and contractual processes. This role requires strong organisational skills, professionalism, and the ability to manage sensitive information while working collaboratively with the Office Manager and wider business functions. If you're ready to take your career to the next level, apply now and join AIOI R&D Lab in making a lasting, positive impact. Apply today! Responsibilities Manage and coordinate visits by guests and business partners hosted by company executives. Arrange and coordinate company meetings, including scheduling participants, securing meeting rooms, distributing invitations, and providing on-site support on the day of meetings. Process expense requests related to executive activities and third-party contracts. Manage, organise, and maintain company contract documentation and oversee contract template management. Responsibilities under the direction of the Office Manager: Process expense payments in a timely and accurate manner. Support office administration and office supply procurement to ensure smooth daily operations. Knowledge, Experience and Qualifications Essential - Bachelor's degree. Experience in a Personal Assistant or similar administrative role. Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams). Native-level English proficiency. Strong organisational, communication, and time-management skills. High level of professionalism, discretion, and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Desirable - Ability to read and write Japanese. Experience working in an international or Japanese corporate environment. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else - so here's what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. Benefits We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported - including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues' health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance. A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Equal Opportunities Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy-it's a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We're committed to making the process accessible and are happy to help.
Apr 27, 2026
Full time
Overview AIOI R&D Lab, developing AI solutions and products to solve societal problems, is looking for a Personal Assistant to take responsibility on supporting administrative works for executives and employees. As Personal Assistant, you will provide high-level administrative and operational support to company executives, ensuring the smooth coordination of executive activities, meetings, and contractual processes. This role requires strong organisational skills, professionalism, and the ability to manage sensitive information while working collaboratively with the Office Manager and wider business functions. If you're ready to take your career to the next level, apply now and join AIOI R&D Lab in making a lasting, positive impact. Apply today! Responsibilities Manage and coordinate visits by guests and business partners hosted by company executives. Arrange and coordinate company meetings, including scheduling participants, securing meeting rooms, distributing invitations, and providing on-site support on the day of meetings. Process expense requests related to executive activities and third-party contracts. Manage, organise, and maintain company contract documentation and oversee contract template management. Responsibilities under the direction of the Office Manager: Process expense payments in a timely and accurate manner. Support office administration and office supply procurement to ensure smooth daily operations. Knowledge, Experience and Qualifications Essential - Bachelor's degree. Experience in a Personal Assistant or similar administrative role. Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams). Native-level English proficiency. Strong organisational, communication, and time-management skills. High level of professionalism, discretion, and attention to detail. Ability to manage multiple priorities in a fast-paced environment. Desirable - Ability to read and write Japanese. Experience working in an international or Japanese corporate environment. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else - so here's what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. Benefits We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported - including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues' health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance. A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Equal Opportunities Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). At AND-E, equal opportunity is more than a policy-it's a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We're committed to making the process accessible and are happy to help.
Overview This role is based in our London office at least 4 days per week. How You'll Make an Impact Seeking a motivated Client Services Associate for the team to support quality campaigns and business growth. This role is ideal for someone with early experience in digital marketing or account management who thrives in a fast-paced commercial, customer-focused environment and is eager to build expertise in digital advertising, client management, and AdTech strategy. Work together win together: You will report to the Director of Client Services and collaborate with other departments, such as Product, Creative, Technical, Analytics, and Sales. Together, the teams will ensure Digital strategies are aligned with overall business strategy. Innovate with purpose: Collaborate closely with Client Services and Sales to assist with reporting, billing, and program health checks in order to drive increased revenue growth. You will work across Epsilon Business - Retail Media, Digital and Accelerate platforms gaining a deep understanding of AdTech and MarTech. Key Responsibilities Client Services Support Partner with Commercial Leads to assist in the successful enablement of client strategies. Support coordination cross-functional teams to keep projects on track. Support in creating and maintain project timelines, ensuring key deadlines are met. Campaign Delivery & Reporting Monitor ongoing campaign activity, flagging optimisation opportunities and trends. Preparing client reporting on campaign performance and insights. Help with end-of-campaign analysis, gathering findings to guide future actions. Help maintain client promotions, aligning them with client marketing calendars and ensuring timely delivery. Strategy Enablement & Growth Chip in to the team's work on developing and implementing long term, revenue generating strategies. Support the tracking and analysis of internal business performance metrics. Stay up to date on digital behaviours, trends, and guidelines to provide fresh insights to clients and the team. Client & Product Knowledge Build strong internal working relationships through clear communication and reliable client support. Develop expertise in Epsilon products and services. Lead client strategy discussions by sharing observations and insights from campaign performance. Who You Are An analytical demeanor adept at delving into data and identifying valuable patterns. Awareness of digital behaviour, marketing trends, and customer journeys. Strong organisational skills with the ability to juggle multiple tasks and priorities. An approach that prioritizes customer appreciation and is passionate about growth. Clear and confident communication skills, both written and verbal. Competence in Excel, Word, PowerPoint; familiarity with analytics tools (Google Analytics). 1-2 years of experience in account management, project management, or the digital media industry (preferred). A self starter attitude and eagerness to learn in a dynamic, fast paced environment. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through cutting edge solutions and forward thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Apr 27, 2026
Full time
Overview This role is based in our London office at least 4 days per week. How You'll Make an Impact Seeking a motivated Client Services Associate for the team to support quality campaigns and business growth. This role is ideal for someone with early experience in digital marketing or account management who thrives in a fast-paced commercial, customer-focused environment and is eager to build expertise in digital advertising, client management, and AdTech strategy. Work together win together: You will report to the Director of Client Services and collaborate with other departments, such as Product, Creative, Technical, Analytics, and Sales. Together, the teams will ensure Digital strategies are aligned with overall business strategy. Innovate with purpose: Collaborate closely with Client Services and Sales to assist with reporting, billing, and program health checks in order to drive increased revenue growth. You will work across Epsilon Business - Retail Media, Digital and Accelerate platforms gaining a deep understanding of AdTech and MarTech. Key Responsibilities Client Services Support Partner with Commercial Leads to assist in the successful enablement of client strategies. Support coordination cross-functional teams to keep projects on track. Support in creating and maintain project timelines, ensuring key deadlines are met. Campaign Delivery & Reporting Monitor ongoing campaign activity, flagging optimisation opportunities and trends. Preparing client reporting on campaign performance and insights. Help with end-of-campaign analysis, gathering findings to guide future actions. Help maintain client promotions, aligning them with client marketing calendars and ensuring timely delivery. Strategy Enablement & Growth Chip in to the team's work on developing and implementing long term, revenue generating strategies. Support the tracking and analysis of internal business performance metrics. Stay up to date on digital behaviours, trends, and guidelines to provide fresh insights to clients and the team. Client & Product Knowledge Build strong internal working relationships through clear communication and reliable client support. Develop expertise in Epsilon products and services. Lead client strategy discussions by sharing observations and insights from campaign performance. Who You Are An analytical demeanor adept at delving into data and identifying valuable patterns. Awareness of digital behaviour, marketing trends, and customer journeys. Strong organisational skills with the ability to juggle multiple tasks and priorities. An approach that prioritizes customer appreciation and is passionate about growth. Clear and confident communication skills, both written and verbal. Competence in Excel, Word, PowerPoint; familiarity with analytics tools (Google Analytics). 1-2 years of experience in account management, project management, or the digital media industry (preferred). A self starter attitude and eagerness to learn in a dynamic, fast paced environment. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through cutting edge solutions and forward thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Apr 27, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Regional Account Manager - Fire & Security Kent / South East (Field-based) 38,000 - 42,000 + Company Car OTE 50,000 Monday to Friday, 08:30 - 17:00 Permanent The Opportunity We are recruiting for a Regional Account Manager within the Fire & Security industry , supporting a portfolio of existing clients across the South East. This is not a sales role - there is no expectation of cold calling or aggressive new business development. Instead, the focus is on managing established accounts, maintaining strong client relationships, and ensuring high-quality service delivery across fire and security contracts. You'll act as the trusted point of contact for your clients, working closely with engineering and service teams to ensure compliance, performance, and customer satisfaction. What You'll Be Doing Managing a portfolio of fire and security service contracts across your region Acting as the main point of contact for clients, ensuring a professional and responsive service Building long-term relationships through site visits, meetings, and regular communication Monitoring service delivery against KPIs and contract requirements Handling client queries and escalations, coordinating with internal technical teams Reviewing performance data and preparing reports for client meetings Identifying opportunities to enhance existing services and improve contract performance (non-sales focused) Working closely with engineering, service desk, and operational teams to ensure seamless delivery What We're Looking For Experience in Account Management, Key Account Management, or Client Relationship roles Ideally some exposure to the fire, security, facilities management, or engineering sectors Strong communication skills with the ability to manage client expectations effectively Highly organised, able to manage multiple contracts and priorities A proactive, solutions-focused mindset Confidence working with technical teams and understanding service delivery environments Full UK driving licence What's in It for You Salary of 38,000 - 42,000 Company car Realistic OTE of 50,000 A service-led role with no aggressive sales targets Opportunity to work within a growing and essential industry Supportive and collaborative team environment Apply Now If you're an experienced Account Manager looking to move into or develop within the fire and security sector , this is a fantastic opportunity to build long-term client relationships in a role focused on service, not sales. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 27, 2026
Full time
Regional Account Manager - Fire & Security Kent / South East (Field-based) 38,000 - 42,000 + Company Car OTE 50,000 Monday to Friday, 08:30 - 17:00 Permanent The Opportunity We are recruiting for a Regional Account Manager within the Fire & Security industry , supporting a portfolio of existing clients across the South East. This is not a sales role - there is no expectation of cold calling or aggressive new business development. Instead, the focus is on managing established accounts, maintaining strong client relationships, and ensuring high-quality service delivery across fire and security contracts. You'll act as the trusted point of contact for your clients, working closely with engineering and service teams to ensure compliance, performance, and customer satisfaction. What You'll Be Doing Managing a portfolio of fire and security service contracts across your region Acting as the main point of contact for clients, ensuring a professional and responsive service Building long-term relationships through site visits, meetings, and regular communication Monitoring service delivery against KPIs and contract requirements Handling client queries and escalations, coordinating with internal technical teams Reviewing performance data and preparing reports for client meetings Identifying opportunities to enhance existing services and improve contract performance (non-sales focused) Working closely with engineering, service desk, and operational teams to ensure seamless delivery What We're Looking For Experience in Account Management, Key Account Management, or Client Relationship roles Ideally some exposure to the fire, security, facilities management, or engineering sectors Strong communication skills with the ability to manage client expectations effectively Highly organised, able to manage multiple contracts and priorities A proactive, solutions-focused mindset Confidence working with technical teams and understanding service delivery environments Full UK driving licence What's in It for You Salary of 38,000 - 42,000 Company car Realistic OTE of 50,000 A service-led role with no aggressive sales targets Opportunity to work within a growing and essential industry Supportive and collaborative team environment Apply Now If you're an experienced Account Manager looking to move into or develop within the fire and security sector , this is a fantastic opportunity to build long-term client relationships in a role focused on service, not sales. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Experience Needed: Care Manager / Registered Manager / Service Manager or similar from CQC regulated care Client Relations Manager - Health and Social Care (non-registered) Home-based with frequent travel to visit clients and head office No On-call requirements - No weekends This isn't your typical Care Management role - at this company they do things completely differently, they've managed to create a Unique Service Model that truly revolves around the clients needs and wishes, whilst ensuring that they receive a first-rate service that is safe and effective. As the Client Relations Manager, you'll oversee and manage packages of care for clients who live at home and have their own personal health budget. You'll support them with tasks such as recruiting staff, managing their finances, safeguarding, and liaising with commissioners and other healthcare professionals. You'll be the first point of contact for the staff and will work closely with the client and/or their families in the management of their care. You'll work from home but with frequent travel typically visiting clients at least a couple of times and year, an monthly meetings in head office, plus training in Nottingham. With the client visits you'll manage your own diary, so there is a degree of flexibility. The salary starts at £34,000 and rises to £36,000 upon successful completion of probationary period The Role Ensuring that a person centred service is delivered to people at all times, Making sure that all documentation meets CQC standards, Supporting on the recruitment of Personal Assistants, to work specifically for each client. Provide responsive support with HR investigations. Be the first point of call for clients, their families and all staff. Ensure financial oversight of people's health budgets, helping them to ensure that they are not over or under spending. What you won't be doing Managing rota's - PA's work solely for the client package they are recruited for and are typically in set shifts, directed by the client. Covering absences - clients have external contingency plans. Dealing with on call - again there are external contingency plans in place and out of hours support is provided. About you You'll need a background in managing care services and knowledge in the application of CQC standards. You may have previously held a role such as Care Manager / Service Manager / Registered Manager / Home Manager / Social Worker or similar. You'll be qualified to QCF level 5 in Health and Social care Leader or equivalent. You'll be a good problem-solver, able to think creatively and come up with bespoke solutions for each client - there is no "one size fits all approach" here. You'll be able to build a good rapport with people, an communicate effectively even in complex and challenging situations. You'll be passionate about supporting clients to have full control of their lives and care packages whilst being able to balance the needs of ensuring that the company meets it's CQC and legal obligations. You'll be a driver with your own vehicle. Also Important to know: Induction is at Head Office in Nottingham for 5 days and on-going training, particularly in the first 6 months takes place there, so living within a commuting distance is handy, but you'll need to be able to stay over if not (hotel provided). Want to know more? Click Apply to send your CV to Laura at Thendon Resourcing and I'll be in touch within 1-2 business days to discuss the opportunity further.
Apr 27, 2026
Full time
Experience Needed: Care Manager / Registered Manager / Service Manager or similar from CQC regulated care Client Relations Manager - Health and Social Care (non-registered) Home-based with frequent travel to visit clients and head office No On-call requirements - No weekends This isn't your typical Care Management role - at this company they do things completely differently, they've managed to create a Unique Service Model that truly revolves around the clients needs and wishes, whilst ensuring that they receive a first-rate service that is safe and effective. As the Client Relations Manager, you'll oversee and manage packages of care for clients who live at home and have their own personal health budget. You'll support them with tasks such as recruiting staff, managing their finances, safeguarding, and liaising with commissioners and other healthcare professionals. You'll be the first point of contact for the staff and will work closely with the client and/or their families in the management of their care. You'll work from home but with frequent travel typically visiting clients at least a couple of times and year, an monthly meetings in head office, plus training in Nottingham. With the client visits you'll manage your own diary, so there is a degree of flexibility. The salary starts at £34,000 and rises to £36,000 upon successful completion of probationary period The Role Ensuring that a person centred service is delivered to people at all times, Making sure that all documentation meets CQC standards, Supporting on the recruitment of Personal Assistants, to work specifically for each client. Provide responsive support with HR investigations. Be the first point of call for clients, their families and all staff. Ensure financial oversight of people's health budgets, helping them to ensure that they are not over or under spending. What you won't be doing Managing rota's - PA's work solely for the client package they are recruited for and are typically in set shifts, directed by the client. Covering absences - clients have external contingency plans. Dealing with on call - again there are external contingency plans in place and out of hours support is provided. About you You'll need a background in managing care services and knowledge in the application of CQC standards. You may have previously held a role such as Care Manager / Service Manager / Registered Manager / Home Manager / Social Worker or similar. You'll be qualified to QCF level 5 in Health and Social care Leader or equivalent. You'll be a good problem-solver, able to think creatively and come up with bespoke solutions for each client - there is no "one size fits all approach" here. You'll be able to build a good rapport with people, an communicate effectively even in complex and challenging situations. You'll be passionate about supporting clients to have full control of their lives and care packages whilst being able to balance the needs of ensuring that the company meets it's CQC and legal obligations. You'll be a driver with your own vehicle. Also Important to know: Induction is at Head Office in Nottingham for 5 days and on-going training, particularly in the first 6 months takes place there, so living within a commuting distance is handy, but you'll need to be able to stay over if not (hotel provided). Want to know more? Click Apply to send your CV to Laura at Thendon Resourcing and I'll be in touch within 1-2 business days to discuss the opportunity further.
Project Manager Facilities Management Location : Sheffield, S4 7YA Salary : The role will command a highly competitive salary and remuneration package as well as a broad benefits package focused on personal development, wellbeing and community. Contract : Full time, permanent. 37.5 hour working week; Monday to Friday. We are Monaghans Ltd, we provide what is truly the best-in-class multi-disciplinary building consultancy services, delivering quality professional expertise and advice to clients throughout the UK and internationally. We have offices in London, Sheffield, Manchester, and Leeds and our core services are cost management, project management, programme management, building surveying and health and safety consultancy to multiple construction sectors, no two days are the same with us. We are part of Trebbi, a unique structure of businesses with shared vision, mission and values that provide consultancy, engineering, and design services within the built environment. We are now recruiting for a Project Manager to support our continued growth, you should be able to demonstrate a proven track record in built environment project management, alongside excellent communication skills. It would be great if you had experience of the retail, leisure and commercial sectors, but this is not essential. In addition to this, as our Project Manager Facilities Management, you will be responsible for: Day to day delivery of projects. Manage design teams and develop solutions. Contract administration. Develop and utilise key project documents & processes. Upward reporting to meet client expectations. Utilise sector knowledge to exceed client expectations. Management of facilities maintenance projects. Delivery of small works programmes and fast track small works roll-outs. In order to be successful in this role you must have: Strong Project Management knowledge base throughout pre and post construction phases. Experience of facilities maintenance projects. Delivery of capital works programmes. Small works projects with large volume programmes. Experience of programme management. Excellent communication skills and ability to build strong relationships. Experience in the Retail sector. Experience of administration of construction contracts. Project Management qualifications such as Prince 2. Experience of working within a consultancy or client organisation. Experience in a client facing role. Experience of managing or mentoring junior members of staff. Experience of successfully operating within multi stakeholder environments. Ability to challenge constructively and deliver client led targets. Ability to clearly articulate project needs on a scheme-by-scheme basis. Ability to pro-actively contribute to value management and value engineering studies at project and programme level. Delivery of work outputs within set time frames. Commitment, enthusiasm, and a strong work ethic. Team player capable of a flexible approach. Energetic and self-motivated. Strong IT capabilities including working experience of Microsoft Office Successful candidates will be offered excellent career development opportunities supported by our varied and challenging workload. Monaghans are committed to the continuous professional development of all our staff and we provide a range of professional training programmes and support for staff at all levels including those requiring support to obtain relevant academic or professional qualifications. This job advert is not eligible for sponsorship. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Apr 27, 2026
Full time
Project Manager Facilities Management Location : Sheffield, S4 7YA Salary : The role will command a highly competitive salary and remuneration package as well as a broad benefits package focused on personal development, wellbeing and community. Contract : Full time, permanent. 37.5 hour working week; Monday to Friday. We are Monaghans Ltd, we provide what is truly the best-in-class multi-disciplinary building consultancy services, delivering quality professional expertise and advice to clients throughout the UK and internationally. We have offices in London, Sheffield, Manchester, and Leeds and our core services are cost management, project management, programme management, building surveying and health and safety consultancy to multiple construction sectors, no two days are the same with us. We are part of Trebbi, a unique structure of businesses with shared vision, mission and values that provide consultancy, engineering, and design services within the built environment. We are now recruiting for a Project Manager to support our continued growth, you should be able to demonstrate a proven track record in built environment project management, alongside excellent communication skills. It would be great if you had experience of the retail, leisure and commercial sectors, but this is not essential. In addition to this, as our Project Manager Facilities Management, you will be responsible for: Day to day delivery of projects. Manage design teams and develop solutions. Contract administration. Develop and utilise key project documents & processes. Upward reporting to meet client expectations. Utilise sector knowledge to exceed client expectations. Management of facilities maintenance projects. Delivery of small works programmes and fast track small works roll-outs. In order to be successful in this role you must have: Strong Project Management knowledge base throughout pre and post construction phases. Experience of facilities maintenance projects. Delivery of capital works programmes. Small works projects with large volume programmes. Experience of programme management. Excellent communication skills and ability to build strong relationships. Experience in the Retail sector. Experience of administration of construction contracts. Project Management qualifications such as Prince 2. Experience of working within a consultancy or client organisation. Experience in a client facing role. Experience of managing or mentoring junior members of staff. Experience of successfully operating within multi stakeholder environments. Ability to challenge constructively and deliver client led targets. Ability to clearly articulate project needs on a scheme-by-scheme basis. Ability to pro-actively contribute to value management and value engineering studies at project and programme level. Delivery of work outputs within set time frames. Commitment, enthusiasm, and a strong work ethic. Team player capable of a flexible approach. Energetic and self-motivated. Strong IT capabilities including working experience of Microsoft Office Successful candidates will be offered excellent career development opportunities supported by our varied and challenging workload. Monaghans are committed to the continuous professional development of all our staff and we provide a range of professional training programmes and support for staff at all levels including those requiring support to obtain relevant academic or professional qualifications. This job advert is not eligible for sponsorship. If you feel you have the necessary skills and experience to be successful in this role, click on APPLY today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Apr 27, 2026
Full time
Enterprise customers. Complex challenges. Own Revenue Growth We are a rapidly growing Top Tier ServiceNow Partner , helping the public sector and organisations that serve the public sector transform how they operate through the ServiceNow platform. We're looking for a strategic, commercially minded growth Account Manager to own a portfolio of enterprise customers and drive long-term growth through consulting and managed services engagements. This isn't a "renewals" account management role - it's about building strategic partnerships and unlocking new opportunities across complex organisations . Hybrid Working UK. London 2 days per week at The Ministry - London's coolest workspace (Yes, the same people as the Ministry of Sound). The Role: Strategic Enterprise Sales Account Manager This is a growth-focused enterprise account management role where you'll take ownership of a portfolio of strategic customers and help them maximise the value of their ServiceNow investment. You'll be responsible for developing long-term account strategies, building strong stakeholder relationships, and identifying opportunities to expand services across complex organisations. This isn't a renewals-only role - we're looking for someone who enjoys thinking commercially, uncovering opportunities, and driving meaningful account growth. Working closely with our Technical Consultants, Architects, Engagement Managers and Customer Success teams, you'll shape solutions that solve real business problems while delivering measurable value for customers. What You'll Be Doing • Build and nurture strong relationships with senior stakeholders across customer accounts • Develop long-term account strategies focused on expanding our footprint within customer organisations • Identify opportunities for upselling, cross-selling and new consulting engagements • Work with technical teams to design solutions that solve customer challenges • Manage contract renewals, commercial discussions and long-term customer partnerships • Lead account reviews and continually identify ways to improve customer value and engagement About You You don't need to meet every requirement below to apply. If this role excites you, and you believe you can make an impact, we'd love to hear from you. We're looking for someone who thrives on growing customer relationships and identifying opportunities within complex organisations. You might currently be a Growth Account Manager ready to step into a more strategic enterprise role, or someone already managing larger accounts who wants to join a faster-growing consulting business. We're particularly interested in candidates from managed services, consulting, or technology services environments - where success is driven by solving client problems rather than selling a fixed product. You'll bring a consultative, outcome-led approach, identifying customer needs beyond software and shaping the right service-based solutions. You should be comfortable owning the full sales cycle, from building the business case through to independently driving deals forward. Experience engaging senior stakeholders, including C-suite, is essential, along with a background in enterprise service environments (e.g. SAP, Atlassian, ServiceNow) within integrators or service partners. Experience We're Looking For • 3-5 years experience in Account Management within technology solutions services - managed services, systems Integrator, software implementation or IT consulting environment (ServiceNow experience would be beneficial) • A proven track record of growing and developing customer accounts - mid-enterprise • Experience working in solution-based sales environments - deal sizes £200-£1million+ with longer sales cycles - c12-24 months. • Strong commercial awareness including pricing discussions and contract negotiations • The ability to build long-term account strategies and identify growth opportunities • Excellent stakeholder management skills • Comfortable working in a fast-paced, high-growth environment • Experience selling into regulated or complex enterprise environments e.g. Public Sector would be advantageous • Experience in a fast-growing SME Salary & Benefits: • Bupa health insurance, GP access & Bupa dental care • Life insurance • £250 home office setup allowance • 4% employee pension • 25 days holiday increasing with tenure • Comprehensive training and development • Hybrid working from The Ministry offices in London (typically 2-3 days per week) • On-site gym • Maternity & Parental Leave • We offer an enhanced parental leave package. • For maternity and adoption, we provide 16 weeks full pay followed by 23 weeks statutory maternity pay. • For paternity and parental leave, you'll receive 4 weeks full pay. • We also support time off for ante and post-natal appointments. • Flexible Working • That's why we offer flexible working arrangements and hybrid working between home and our offices in The Ministry (SE1). • We also provide a £250 home working allowance to help you create a comfortable workspace. If you're driven by growth, thrive in complex enterprise environments, and want to be part of a business scaling at pace, this is your moment. Step into a role where your ideas matter, your impact is visible, and your success is rewarded. Apply today, for a confidential discussion. All applications are being handed by our talent partner RR (Recruitment Revolution). Please direct all interest to them in the first instance. Thanks! Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Shape the Future of Logistics with GXO Are you driven by the challenge of optimising warehouse operations and turning complex problems into smart, scalable solutions? Ready to take your logistics design career to the next level? At GXO, we're redefining what world-class logistics looks like and we're looking for a Warehouse Solutions Designer to help lead that transformation. Based in Northampton, with the flexibility of hybrid working, you'll play a key role in designing innovative, best-in-class warehouse solutions that bring ideas to life. Using 2D AutoCAD and 3D visualisation, you'll create intelligent layouts-from manual operations to advanced automation-that unlock efficiencies, drive cost savings, and deliver exceptional service for our customers. At GXO, innovation is driven from within. If you want the freedom to influence, the platform to innovate, and the opportunity to leave a lasting impact on the future of logistics, this is your moment. Ready to make your mark? Let's build the future together. Pay, benefits and more: We're looking to offer a competitive salary and package, which will be discussed further during telephone interview. In addition, we offer 25 days annual leave (plus bank holidays), as well as the option to buy additional days, so you can enjoy a positive work-life balance. You'll also have access to a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you're comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions. What you'll do on a typical day: Deliver expert support in data analysis , warehouse and supply-chain design, costings, proposals, and presentations, ensuring solutions are innovative, cost-effective, and operationally robust Independently manage multiple warehouse design projects of varying size and complexity, meeting agreed standards and timescales with minimal supervision Engage with current and prospective customers through meetings and site visits to gather requirements, analyse data, map processes/WMS flows, and identify improvement opportunities Collaborate with Business Development, operational teams, and external specialists to develop, test, review, and gain operational and financial sign-off for end-to-end solutions Support senior management and business development activities, including KPIs, contract inputs, customer presentations, industry engagement, and adherence to company standards and policies What you need to succeed at GXO Experience & Expertise: demonstrable experience in warehouse design across diverse projects and sectors, with hands-on warehousing and transport operational knowledge, including Class simulation and MOST work standards Technical & Analytical Skills: Strong analytical and problem-solving abilities, with attention to detail and competence in modelling, CAD (AutoCAD), process analysis, and commercial practices Digital Proficiency: Highly computer literate with advanced capability in Microsoft Excel, PowerPoint, Word, Visio, Access, and formal presentation delivery Ways of Working & Behaviours: Pro-active, self-motivated team player with leadership potential; customer-focused, adaptable to fast-changing environments, and effective in written and verbal communication while managing multiple projects simultaneously Qualifications & Professional Standing: Degree-calibre or equivalent, Transport/Logistics preferred, full UK driving licence We engineer faster, smarter, leaner supply chains. # GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Apr 27, 2026
Full time
Shape the Future of Logistics with GXO Are you driven by the challenge of optimising warehouse operations and turning complex problems into smart, scalable solutions? Ready to take your logistics design career to the next level? At GXO, we're redefining what world-class logistics looks like and we're looking for a Warehouse Solutions Designer to help lead that transformation. Based in Northampton, with the flexibility of hybrid working, you'll play a key role in designing innovative, best-in-class warehouse solutions that bring ideas to life. Using 2D AutoCAD and 3D visualisation, you'll create intelligent layouts-from manual operations to advanced automation-that unlock efficiencies, drive cost savings, and deliver exceptional service for our customers. At GXO, innovation is driven from within. If you want the freedom to influence, the platform to innovate, and the opportunity to leave a lasting impact on the future of logistics, this is your moment. Ready to make your mark? Let's build the future together. Pay, benefits and more: We're looking to offer a competitive salary and package, which will be discussed further during telephone interview. In addition, we offer 25 days annual leave (plus bank holidays), as well as the option to buy additional days, so you can enjoy a positive work-life balance. You'll also have access to a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you're comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions. What you'll do on a typical day: Deliver expert support in data analysis , warehouse and supply-chain design, costings, proposals, and presentations, ensuring solutions are innovative, cost-effective, and operationally robust Independently manage multiple warehouse design projects of varying size and complexity, meeting agreed standards and timescales with minimal supervision Engage with current and prospective customers through meetings and site visits to gather requirements, analyse data, map processes/WMS flows, and identify improvement opportunities Collaborate with Business Development, operational teams, and external specialists to develop, test, review, and gain operational and financial sign-off for end-to-end solutions Support senior management and business development activities, including KPIs, contract inputs, customer presentations, industry engagement, and adherence to company standards and policies What you need to succeed at GXO Experience & Expertise: demonstrable experience in warehouse design across diverse projects and sectors, with hands-on warehousing and transport operational knowledge, including Class simulation and MOST work standards Technical & Analytical Skills: Strong analytical and problem-solving abilities, with attention to detail and competence in modelling, CAD (AutoCAD), process analysis, and commercial practices Digital Proficiency: Highly computer literate with advanced capability in Microsoft Excel, PowerPoint, Word, Visio, Access, and formal presentation delivery Ways of Working & Behaviours: Pro-active, self-motivated team player with leadership potential; customer-focused, adaptable to fast-changing environments, and effective in written and verbal communication while managing multiple projects simultaneously Qualifications & Professional Standing: Degree-calibre or equivalent, Transport/Logistics preferred, full UK driving licence We engineer faster, smarter, leaner supply chains. # GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
This is a varied leadership role for someone who still enjoys delivering projects themselves. You'll manage a team of six Project Managers, while spending around 40% of your time managing your own customer projects. The work is varied, with project sizes ranging from short two-day engagements through to larger implementations of up to 200 days, with budgets up to 200k. The company delivers SaaS solutions to customers across public and private sector environments. This role has become available due to an internal promotion, so you'll be joining a team with existing structure, support and knowledge around you. Project Management Team Lead 60,000 - 65,000 + bonus + benefits Remote-first, with monthly travel to Bedford Must be within 2 hours of Bedford You'll be responsible for helping the team deliver well-run projects across time, cost, quality and customer expectations. That means coaching and supporting Project Managers, reviewing project documentation, handling escalations where needed, improving reporting, and making sure risks, dependencies and blockers are properly managed. You'll also have your own portfolio of projects, so this is not a purely people-management role. You'll stay close to delivery, customer communication, project governance, change control, billing milestones and stakeholder management. What you'll be doing You'll line manage and support a team of six Project Managers, helping them with delivery challenges, personal development, customer communication and project governance. You'll manage multiple customer-facing SaaS implementation projects yourself, working across internal teams, customers and stakeholders to keep projects moving. You'll review documentation, support reporting, manage escalations, improve team capability, and help maintain a consistent standard of delivery across the team. You'll also contribute to monthly reporting across the Professional Services function, looking at performance, project progress, team capacity and delivery quality. What you'll need You'll need previous leadership experience, whether that is as a Project Management Team Lead, Lead Project Manager, Senior Project Manager with mentoring responsibility, or a similar role. You must have experience delivering SaaS implementation projects in a customer-facing environment. You'll need to be comfortable managing at least 10 concurrent projects , either directly or across your team. You'll also need to be eligible for NPPV3 screening , which will take place once employment commences. Experience across Agile, Waterfall, Scrum or Kanban environments would be useful, as would PRINCE2, PMP or Scrum Master certification, but these are not essential. Public sector project experience would also be beneficial. Location and working pattern The role is remote-first, but you must be based within two hours of the Bedford office, as you'll be expected to attend the office around once per month. There may also be occasional travel to customer sites or other company offices. Salary and benefits Salary is 60,000 - 65,000 , plus a discretionary bonus scheme. Benefits include 25 days' holiday plus public holidays, workplace pension, life assurance, company sick pay, Perkbox, professional membership support, eyecare support, cycle to work scheme, flu jab vouchers, free will-writing service, access to independent financial advice, and a SAYE share scheme. Interview process The interview process is two stages, including meetings with the Head of Project Management. If you're an experienced project delivery professional who enjoys leading people but still wants to stay close to hands-on project management, this would be a strong role to explore. If this Project Management Team Lead role would be of interest APPLY NOW or contact Ruby Calver at Spectrum IT Recruitment. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 27, 2026
Full time
This is a varied leadership role for someone who still enjoys delivering projects themselves. You'll manage a team of six Project Managers, while spending around 40% of your time managing your own customer projects. The work is varied, with project sizes ranging from short two-day engagements through to larger implementations of up to 200 days, with budgets up to 200k. The company delivers SaaS solutions to customers across public and private sector environments. This role has become available due to an internal promotion, so you'll be joining a team with existing structure, support and knowledge around you. Project Management Team Lead 60,000 - 65,000 + bonus + benefits Remote-first, with monthly travel to Bedford Must be within 2 hours of Bedford You'll be responsible for helping the team deliver well-run projects across time, cost, quality and customer expectations. That means coaching and supporting Project Managers, reviewing project documentation, handling escalations where needed, improving reporting, and making sure risks, dependencies and blockers are properly managed. You'll also have your own portfolio of projects, so this is not a purely people-management role. You'll stay close to delivery, customer communication, project governance, change control, billing milestones and stakeholder management. What you'll be doing You'll line manage and support a team of six Project Managers, helping them with delivery challenges, personal development, customer communication and project governance. You'll manage multiple customer-facing SaaS implementation projects yourself, working across internal teams, customers and stakeholders to keep projects moving. You'll review documentation, support reporting, manage escalations, improve team capability, and help maintain a consistent standard of delivery across the team. You'll also contribute to monthly reporting across the Professional Services function, looking at performance, project progress, team capacity and delivery quality. What you'll need You'll need previous leadership experience, whether that is as a Project Management Team Lead, Lead Project Manager, Senior Project Manager with mentoring responsibility, or a similar role. You must have experience delivering SaaS implementation projects in a customer-facing environment. You'll need to be comfortable managing at least 10 concurrent projects , either directly or across your team. You'll also need to be eligible for NPPV3 screening , which will take place once employment commences. Experience across Agile, Waterfall, Scrum or Kanban environments would be useful, as would PRINCE2, PMP or Scrum Master certification, but these are not essential. Public sector project experience would also be beneficial. Location and working pattern The role is remote-first, but you must be based within two hours of the Bedford office, as you'll be expected to attend the office around once per month. There may also be occasional travel to customer sites or other company offices. Salary and benefits Salary is 60,000 - 65,000 , plus a discretionary bonus scheme. Benefits include 25 days' holiday plus public holidays, workplace pension, life assurance, company sick pay, Perkbox, professional membership support, eyecare support, cycle to work scheme, flu jab vouchers, free will-writing service, access to independent financial advice, and a SAYE share scheme. Interview process The interview process is two stages, including meetings with the Head of Project Management. If you're an experienced project delivery professional who enjoys leading people but still wants to stay close to hands-on project management, this would be a strong role to explore. If this Project Management Team Lead role would be of interest APPLY NOW or contact Ruby Calver at Spectrum IT Recruitment. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Job title: Modern Workplace Solution Architect (M365) Location : Leeds / Edinburgh (2 days onsite) Daily Rate : 700 (Inside IR35) Contract Length : 6 months (with potential for extension) Working Pattern : Full Time The Role Are you ready to take your career to the next level? We're on the lookout for a passionate Modern Workplace Solution Architect to be a key player in a large-scale digital workplace programme! This is a hands-on architecture role where you'll design and enhance internal employee platforms within the Microsoft 365 environment. Forget being tied to just one project! You will dive into various initiatives that shape collaboration, identity, automation, and workplace technologies. What We're Looking For Must-Have Skills : Strong experience as a Solution Architect within Modern Workplace / M365 environments Proven experience in developing, designing, and testing enterprise solutions using Microsoft Endpoint Manager/Intune, Entra ID, Microsoft Defender for Endpoint, Office 365, and collaboration tools like Teams and Power Platform. Proven ability to design end-to-end solutions (documentation, diagrams, governance) Experience with Microsoft 365 (Teams, SharePoint, collaboration tools) Experience in Entra / Azure AD (identity & access management) Excellent stakeholder communication skills Experience with YAML pipelines for automation in Azure DevOps or GitHub Actions. Solid understanding of Continuous Integration and Continuous Delivery practises. Familiarity with modern security standards, including identity-driven security and zero trust. Knowledge of virtualization solutions across Azure, AWS, and Google Cloud Platform. Experience with Unified Endpoint Management Technologies (e.g., Microsoft Intune, JAMF). What You'll Be Working On Designing solutions across the Microsoft 365 ecosystem (Teams, SharePoint, collaboration tools) Identity & Access Management (Entra/Azure AD, external users, multi-tenant setups) Supporting Mergers & Acquisitions (M&A) integrations and tenant migrations Driving improvements in automation and infrastructure (Terraform, CI/CD pipelines) Exploring AI and modern workplace innovations (e.g., Copilot) Enhancing data visibility and observability across platforms Nice-to-Have Automation experience (PowerShell, Terraform, CI/CD) Exposure to Power Platform (Power Apps, Power Automate) Experience with data, monitoring, or observability tools Background in regulated environments (e.g., financial services) Why Join Us? Work on high-impact, enterprise-scale projects that make a difference! Gain exposure to a wide variety of technologies and initiatives. Have the opportunity to influence modern workplace strategy and design . Thrive in a collaborative, fast-moving Agile environment . Ready to make an impact? Join us in improving and building internal digital workplace systems within a Modern Workplace / M365 environment. Types of Projects You'll Engage With : Identity & Access : Securely managing external/guest user access and multi-tenant collaboration. Mergers & Acquisitions : Integrating new companies into systems and migrating users. Collaboration & Workplace Tools : Enhancing communication through Microsoft Teams and SharePoint. AI & Automation : Automating workflows and infrastructure with cutting-edge tools. Infrastructure & Workplace Tech : Managing Azure Virtual Desktop and device management. Data & Observability : Collecting insights and improving service visibility. If you're excited about shaping the future of the workplace with us, we want to hear from you! Apply today and embark on this exciting journey! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 27, 2026
Contractor
Job title: Modern Workplace Solution Architect (M365) Location : Leeds / Edinburgh (2 days onsite) Daily Rate : 700 (Inside IR35) Contract Length : 6 months (with potential for extension) Working Pattern : Full Time The Role Are you ready to take your career to the next level? We're on the lookout for a passionate Modern Workplace Solution Architect to be a key player in a large-scale digital workplace programme! This is a hands-on architecture role where you'll design and enhance internal employee platforms within the Microsoft 365 environment. Forget being tied to just one project! You will dive into various initiatives that shape collaboration, identity, automation, and workplace technologies. What We're Looking For Must-Have Skills : Strong experience as a Solution Architect within Modern Workplace / M365 environments Proven experience in developing, designing, and testing enterprise solutions using Microsoft Endpoint Manager/Intune, Entra ID, Microsoft Defender for Endpoint, Office 365, and collaboration tools like Teams and Power Platform. Proven ability to design end-to-end solutions (documentation, diagrams, governance) Experience with Microsoft 365 (Teams, SharePoint, collaboration tools) Experience in Entra / Azure AD (identity & access management) Excellent stakeholder communication skills Experience with YAML pipelines for automation in Azure DevOps or GitHub Actions. Solid understanding of Continuous Integration and Continuous Delivery practises. Familiarity with modern security standards, including identity-driven security and zero trust. Knowledge of virtualization solutions across Azure, AWS, and Google Cloud Platform. Experience with Unified Endpoint Management Technologies (e.g., Microsoft Intune, JAMF). What You'll Be Working On Designing solutions across the Microsoft 365 ecosystem (Teams, SharePoint, collaboration tools) Identity & Access Management (Entra/Azure AD, external users, multi-tenant setups) Supporting Mergers & Acquisitions (M&A) integrations and tenant migrations Driving improvements in automation and infrastructure (Terraform, CI/CD pipelines) Exploring AI and modern workplace innovations (e.g., Copilot) Enhancing data visibility and observability across platforms Nice-to-Have Automation experience (PowerShell, Terraform, CI/CD) Exposure to Power Platform (Power Apps, Power Automate) Experience with data, monitoring, or observability tools Background in regulated environments (e.g., financial services) Why Join Us? Work on high-impact, enterprise-scale projects that make a difference! Gain exposure to a wide variety of technologies and initiatives. Have the opportunity to influence modern workplace strategy and design . Thrive in a collaborative, fast-moving Agile environment . Ready to make an impact? Join us in improving and building internal digital workplace systems within a Modern Workplace / M365 environment. Types of Projects You'll Engage With : Identity & Access : Securely managing external/guest user access and multi-tenant collaboration. Mergers & Acquisitions : Integrating new companies into systems and migrating users. Collaboration & Workplace Tools : Enhancing communication through Microsoft Teams and SharePoint. AI & Automation : Automating workflows and infrastructure with cutting-edge tools. Infrastructure & Workplace Tech : Managing Azure Virtual Desktop and device management. Data & Observability : Collecting insights and improving service visibility. If you're excited about shaping the future of the workplace with us, we want to hear from you! Apply today and embark on this exciting journey! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Dolphin is a world leader in software for people who are blind, partially sighted and neurodiversewith a distribution channel in over forty countries. Our software makes a real difference to our customers, helping individuals to get online and connect with family and friends, helping students to fully engage and succeed in education and helping employees to excel in a variety of work settings. We are looking for a creative, organised, and enthusiastic individual who can communicate effectively with diverse audiences to join our marketing team. In this role, you will help create compelling digital content that builds brand awareness and drives sales. You will support the delivery of campaigns that showcase innovative technology products and solutions - from crafting engaging social media content to assisting with blogs posts, email newsletters, product launches, and digital assets. This role offers an excellent opportunity to gain hands-on marketing experience while working towards a marketing qualification. Dolphin believes in providing real responsibility from day one, and you will play a key role within the team, contributing to impactful campaigns that support business growth. Responsibilities: Reporting to our Marketing Communications Manager, you will: Support the planning, scheduling and delivery of targeted marketing campaigns. Assist with managing and updating website content. Source, create, edit and publish marketing content for social media, email and offline use Maintain accurate marketing data and assets within the CRM Help monitor and evaluate content performance and campaign results. Provide administrative support for marketing activities, including webinars, events, PPC, PR, and partner initiatives. Assist with market research and contribute customer insights to help improve Dolphin products and services Develop strong knowledge of customer needs and Dolphin software solutions, contributing insights to support continuous improvement. Skills and Experience: Minimum of 5 X GCSEs grades 9-5 (A-C) including English and Maths Strong written skills to produce suitable and engaging content for different audiences Strong organisational skills High level of proficiency with Microsoft Office Experience with social media The following would be advantageous but are not essential: Knowledge of assistive technologies Understanding of digital accessibility principles and best practices Experience with CRM systems such as HubSpot Personal characteristics: We are looking for people who are self-motivated, enthusiastic, and results driven. You should seek responsibility, demonstrate effective decision-making skills and be comfortable working under your own initiative. You will need to be organised and methodical in your approach to work, and able to concentrate on detail, with a high degree of quality control. Communication and team working skills are essential to contribute to productive teams. You should be customer focused and demonstrate commercial awareness. Delight the customer. Be keen to learn, share your ideas and support change. Everyone at Dolphin is expected to work in the spirit of our ethos of inclusivity. Training provided: Other benefits: 23 days paid annual leave, plus national holidays and offices closed between Christmas and New Year Flexible and hybrid workplace: you choose which days to work from home and which days to work from the office. Convenient central location: close to M5 motorway with free onsite parking. Casual dress code Generous maternity, paternity and adoption pay Contemporary parental leave policy Occupational sick pay scheme and additional paid time off for appointments Annual salary reviews Workplace Mental Wellbeing policy including additional dayleave for Wellbeing Day Health Cash Plan options available for you, your partner and dependents We are a Disability Confident Employer and we encourage applications from people with disabilities. As a Mindful Employer wehave committed to working towards better mental health in the workplace. Want to apply? Please submit your CV with a covering letter using our onlineapplication form , orsend by email to .Make sure you've read about our recruitment process so you know what to expect once your application has been received. We endeavour to provide a fully inclusive and accessiblerecruitment process - please contact us if you have any questions or require any adjustments to our recruitment process.We can supply all documentation explaining the vacancy and the recruitment process in different formats including written,braille, large print, MP3 and ePub.
Apr 27, 2026
Full time
Dolphin is a world leader in software for people who are blind, partially sighted and neurodiversewith a distribution channel in over forty countries. Our software makes a real difference to our customers, helping individuals to get online and connect with family and friends, helping students to fully engage and succeed in education and helping employees to excel in a variety of work settings. We are looking for a creative, organised, and enthusiastic individual who can communicate effectively with diverse audiences to join our marketing team. In this role, you will help create compelling digital content that builds brand awareness and drives sales. You will support the delivery of campaigns that showcase innovative technology products and solutions - from crafting engaging social media content to assisting with blogs posts, email newsletters, product launches, and digital assets. This role offers an excellent opportunity to gain hands-on marketing experience while working towards a marketing qualification. Dolphin believes in providing real responsibility from day one, and you will play a key role within the team, contributing to impactful campaigns that support business growth. Responsibilities: Reporting to our Marketing Communications Manager, you will: Support the planning, scheduling and delivery of targeted marketing campaigns. Assist with managing and updating website content. Source, create, edit and publish marketing content for social media, email and offline use Maintain accurate marketing data and assets within the CRM Help monitor and evaluate content performance and campaign results. Provide administrative support for marketing activities, including webinars, events, PPC, PR, and partner initiatives. Assist with market research and contribute customer insights to help improve Dolphin products and services Develop strong knowledge of customer needs and Dolphin software solutions, contributing insights to support continuous improvement. Skills and Experience: Minimum of 5 X GCSEs grades 9-5 (A-C) including English and Maths Strong written skills to produce suitable and engaging content for different audiences Strong organisational skills High level of proficiency with Microsoft Office Experience with social media The following would be advantageous but are not essential: Knowledge of assistive technologies Understanding of digital accessibility principles and best practices Experience with CRM systems such as HubSpot Personal characteristics: We are looking for people who are self-motivated, enthusiastic, and results driven. You should seek responsibility, demonstrate effective decision-making skills and be comfortable working under your own initiative. You will need to be organised and methodical in your approach to work, and able to concentrate on detail, with a high degree of quality control. Communication and team working skills are essential to contribute to productive teams. You should be customer focused and demonstrate commercial awareness. Delight the customer. Be keen to learn, share your ideas and support change. Everyone at Dolphin is expected to work in the spirit of our ethos of inclusivity. Training provided: Other benefits: 23 days paid annual leave, plus national holidays and offices closed between Christmas and New Year Flexible and hybrid workplace: you choose which days to work from home and which days to work from the office. Convenient central location: close to M5 motorway with free onsite parking. Casual dress code Generous maternity, paternity and adoption pay Contemporary parental leave policy Occupational sick pay scheme and additional paid time off for appointments Annual salary reviews Workplace Mental Wellbeing policy including additional dayleave for Wellbeing Day Health Cash Plan options available for you, your partner and dependents We are a Disability Confident Employer and we encourage applications from people with disabilities. As a Mindful Employer wehave committed to working towards better mental health in the workplace. Want to apply? Please submit your CV with a covering letter using our onlineapplication form , orsend by email to .Make sure you've read about our recruitment process so you know what to expect once your application has been received. We endeavour to provide a fully inclusive and accessiblerecruitment process - please contact us if you have any questions or require any adjustments to our recruitment process.We can supply all documentation explaining the vacancy and the recruitment process in different formats including written,braille, large print, MP3 and ePub.