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Growth-Focused Customer Success Manager - SMB SaaS
Geotab Inc. Reading, Berkshire
A leading IoT solutions provider in the UK is seeking a Customer Success Manager to oversee the customer lifecycle of SMB accounts, ensuring high product adoption and retention. The ideal candidate will possess a business degree or relevant experience, demonstrate strong communication skills, and be adept at managing customer relationships. Responsibilities include validating customer goals, conducting proactive engagements, and collaborating with cross-functional teams. This role offers the opportunity to make a meaningful impact in an innovative environment.
Feb 08, 2026
Full time
A leading IoT solutions provider in the UK is seeking a Customer Success Manager to oversee the customer lifecycle of SMB accounts, ensuring high product adoption and retention. The ideal candidate will possess a business degree or relevant experience, demonstrate strong communication skills, and be adept at managing customer relationships. Responsibilities include validating customer goals, conducting proactive engagements, and collaborating with cross-functional teams. This role offers the opportunity to make a meaningful impact in an innovative environment.
Customer Success Manager - EZRA
Ezra
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Feb 08, 2026
Full time
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Customer Success Manager Sales Reading, England
Geotab Inc. Reading, Berkshire
Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work ." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out ourblog and follow onInstagram . Join ourtalent network to learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end-to-end lifecycle, ensuring high product adoption, and maximizing net revenue retention through value-based engagement. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Customer Success Manager, your key area of responsibility will be managing a dedicated portfolio of accounts as your own book of business, from structured onboarding to proactive renewals. You will validate customer business goals to build actionable success plans, monitor health indicators to mitigate churn, and identify growth opportunities to expand Geotab's footprint. You will need to work closely with the Sales, Product, and Support teams, as well as collaborate with international colleagues to deliver a consistent, scalable customer experience. To be successful in this role you will be a proactive, customer-centric communicator with a "can-do" mindset and the ability to conduct strategic, value-led conversations with SMB stakeholders. In addition, the successful candidate will have strong analytical skills to interpret usage data, experience navigating commercial motions like contract negotiations, and a methodical approach to managing a high volume of accounts in a fast-paced SaaS or IoT environment. How you'll make an impact: Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion. Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes. Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization. Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business. Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth. Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention. Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team. Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals. Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed. Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue. Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements. Support local teams with contractual topics, strategic customer communications, and project-based initiatives. Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions. Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams. Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption. Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings. What you'll bring to this role: Business degree and/or relevant experience in Customer Success and/or Account Management, ideally with a proven track record of customer retention and growth (mandatory). General understanding of IoT/telematics products and solutions; experience in B2B SaaS is a strong advantage. Fluent written and verbal communication in English. Comfort with commercial motions: renewals, contract and price negotiations, upsell/cross-sell in partnership with Sales; good understanding of contracts and pricing impact on profitability. Strong analytical skills with the ability to interpret customer data, health metrics, and usage patterns to drive decisions and priorities. Experience working with CRM and CS tools (e.g., SAP, Salesforce, Gainsight) is an advantage (not mandatory). Methodical, conscientious approach to documentation and maintaining accurate records in CRM/CS systems. Excellent time management, organizational, and prioritization skills, with the ability to manage a portfolio of accounts in a dynamic, fast-paced environment (mandatory). Structured, proactive "can do" mindset for managing open matters and tasks in a demanding environment. Strong collaboration skills and the ability to work effectively with cross-functional and international teams. Growth mindset with a strong willingness to learn, openness to feedback, and ability to self-reflect to improve performance. Customer-centric attitude and a passion for building long-term, value-based customer relationships. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to learn more about what happens with your personal data.
Feb 08, 2026
Full time
Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work ." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace , offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out ourblog and follow onInstagram . Join ourtalent network to learn more about job opportunities and company news. Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end-to-end lifecycle, ensuring high product adoption, and maximizing net revenue retention through value-based engagement. If you love technology, and are keen to join an industry leader - we would love to hear from you! What you'll do: As a Customer Success Manager, your key area of responsibility will be managing a dedicated portfolio of accounts as your own book of business, from structured onboarding to proactive renewals. You will validate customer business goals to build actionable success plans, monitor health indicators to mitigate churn, and identify growth opportunities to expand Geotab's footprint. You will need to work closely with the Sales, Product, and Support teams, as well as collaborate with international colleagues to deliver a consistent, scalable customer experience. To be successful in this role you will be a proactive, customer-centric communicator with a "can-do" mindset and the ability to conduct strategic, value-led conversations with SMB stakeholders. In addition, the successful candidate will have strong analytical skills to interpret usage data, experience navigating commercial motions like contract negotiations, and a methodical approach to managing a high volume of accounts in a fast-paced SaaS or IoT environment. How you'll make an impact: Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion. Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes. Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization. Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business. Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth. Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention. Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team. Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals. Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed. Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue. Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements. Support local teams with contractual topics, strategic customer communications, and project-based initiatives. Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions. Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams. Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption. Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings. What you'll bring to this role: Business degree and/or relevant experience in Customer Success and/or Account Management, ideally with a proven track record of customer retention and growth (mandatory). General understanding of IoT/telematics products and solutions; experience in B2B SaaS is a strong advantage. Fluent written and verbal communication in English. Comfort with commercial motions: renewals, contract and price negotiations, upsell/cross-sell in partnership with Sales; good understanding of contracts and pricing impact on profitability. Strong analytical skills with the ability to interpret customer data, health metrics, and usage patterns to drive decisions and priorities. Experience working with CRM and CS tools (e.g., SAP, Salesforce, Gainsight) is an advantage (not mandatory). Methodical, conscientious approach to documentation and maintaining accurate records in CRM/CS systems. Excellent time management, organizational, and prioritization skills, with the ability to manage a portfolio of accounts in a dynamic, fast-paced environment (mandatory). Structured, proactive "can do" mindset for managing open matters and tasks in a demanding environment. Strong collaboration skills and the ability to work effectively with cross-functional and international teams. Growth mindset with a strong willingness to learn, openness to feedback, and ability to self-reflect to improve performance. Customer-centric attitude and a passion for building long-term, value-based customer relationships. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees. How we work: At Geotab, we have adopted aflexible hybridworking model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to learn more about what happens with your personal data.
Senior EdTech Customer Success Manager - Remote UK
Anthology
A global EdTech firm seeks a Customer Success Manager to enhance customer engagement and retention. This remote position requires the candidate to develop strong relationships, manage client expectations, and advocate for customer needs across teams. The individual should possess over 5 years of relevant experience, excellent communication skills, and a proactive approach to customer service. Fluency in English, French, and Italian is also essential. The role contributes significantly to achieving customers' success in their interaction with Anthology solutions.
Feb 08, 2026
Full time
A global EdTech firm seeks a Customer Success Manager to enhance customer engagement and retention. This remote position requires the candidate to develop strong relationships, manage client expectations, and advocate for customer needs across teams. The individual should possess over 5 years of relevant experience, excellent communication skills, and a proactive approach to customer service. Fluency in English, French, and Italian is also essential. The role contributes significantly to achieving customers' success in their interaction with Anthology solutions.
Customer Success Manager - EZRA
Knightsbridge Solutions, L.L.C.
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Feb 08, 2026
Full time
Job Role Customer Success Manager Location London - Hybrid 3 days a week in office Who We Are We believe everyone can be better with a coach and we won't stop until we get there. Coaching changes people's lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That's why we've made it easy for more people - not just those at the top - to benefit from the world's best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do. The Role As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About You 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status- quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs Life at EZRA Your Own World-class coach to help you grow personally and professionally. Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good. Learning Budget to fuel your curiosity. If it helps you grow, we're in. Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset. Regional benefits flex to fit your location and lifestyle. A welcoming place to do your best work. Comfortably, collaborative and inclusive. We're an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
AXA UK
Senior Data Product Manager
AXA UK Bristol, Gloucestershire
Description Are you a passionate and visionary Data professional ready to shape the future of data across AXA Health? We're looking for a Senior Data Product Manager to lead the charge in crafting our data journey. You'll oversee cross-functional teams to deliver innovative, high-quality data products that create real value. As a key leader, you'll set the strategic vision for data-driven decision-making, champion a culture of data literacy and responsible data use and promote continuous learning. Your expertise will influence enterprise-wide data strategies, ensuring they align with business goals while embedding best practices in data governance and mesh principles. You'll play a vital role in promoting emerging technologies like AI, all while ensuring our data practices meet regulatory requirements and industry standards. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Define and execute the data and analytics strategy for a specific value stream, aligning initiatives with business goals. Collaborate with the Tribe Lead to develop a detailed data roadmap, prioritising high-value projects. Line manage Data Product Owners, providing coaching to cultivate high-performing, Agile data teams. Facilitate cross-squad collaboration to ensure alignment on objectives, dependencies, and delivery milestones. Oversee the delivery of data and analytics products, including data science and AI solutions, ensuring quality, compliance, and security. Promote best practices in data management, governance, and quality, embedding data mesh principles for trustworthy, reusable, and discoverable data products. Work with Guild leads and stakeholders to implement standards, monitor KPIs, and foster a data-driven culture of innovation, experimentation, and continuous improvement. Manage resources, budgets, and dependencies, ensuring compliance with regulatory standards and nurturing future data leaders. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What you'll bring: Extensive senior product management experience, particularly within data, platform, or technology domains. Proven success leading complex data initiatives and delivering impactful data and analytics products. Expertise in defining and executing data strategies aligned with enterprise objectives. Experience managing end-to-end product roadmaps, from conception to optimisation, within Agile environments. Leadership skills, including coaching Data Product Owners and fostering high-performing teams. Ability to influence senior stakeholders, translating strategic goals into actionable delivery plans. In-depth knowledge of data governance, data mesh principles, quality standards, and regulatory requirements. Familiarity with relevant industry trends such as AI/ML, modern data tools, and enterprise data architectures across cloud platforms. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £95,000 dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to Who we are: At AXA Health, we're passionate about helping our members to put their health first, whether that's individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there's a problem, our members can be confident we'll guide them, every step of the way.
Feb 08, 2026
Full time
Description Are you a passionate and visionary Data professional ready to shape the future of data across AXA Health? We're looking for a Senior Data Product Manager to lead the charge in crafting our data journey. You'll oversee cross-functional teams to deliver innovative, high-quality data products that create real value. As a key leader, you'll set the strategic vision for data-driven decision-making, champion a culture of data literacy and responsible data use and promote continuous learning. Your expertise will influence enterprise-wide data strategies, ensuring they align with business goals while embedding best practices in data governance and mesh principles. You'll play a vital role in promoting emerging technologies like AI, all while ensuring our data practices meet regulatory requirements and industry standards. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Define and execute the data and analytics strategy for a specific value stream, aligning initiatives with business goals. Collaborate with the Tribe Lead to develop a detailed data roadmap, prioritising high-value projects. Line manage Data Product Owners, providing coaching to cultivate high-performing, Agile data teams. Facilitate cross-squad collaboration to ensure alignment on objectives, dependencies, and delivery milestones. Oversee the delivery of data and analytics products, including data science and AI solutions, ensuring quality, compliance, and security. Promote best practices in data management, governance, and quality, embedding data mesh principles for trustworthy, reusable, and discoverable data products. Work with Guild leads and stakeholders to implement standards, monitor KPIs, and foster a data-driven culture of innovation, experimentation, and continuous improvement. Manage resources, budgets, and dependencies, ensuring compliance with regulatory standards and nurturing future data leaders. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What you'll bring: Extensive senior product management experience, particularly within data, platform, or technology domains. Proven success leading complex data initiatives and delivering impactful data and analytics products. Expertise in defining and executing data strategies aligned with enterprise objectives. Experience managing end-to-end product roadmaps, from conception to optimisation, within Agile environments. Leadership skills, including coaching Data Product Owners and fostering high-performing teams. Ability to influence senior stakeholders, translating strategic goals into actionable delivery plans. In-depth knowledge of data governance, data mesh principles, quality standards, and regulatory requirements. Familiarity with relevant industry trends such as AI/ML, modern data tools, and enterprise data architectures across cloud platforms. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £95,000 dependent on experience Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to Who we are: At AXA Health, we're passionate about helping our members to put their health first, whether that's individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there's a problem, our members can be confident we'll guide them, every step of the way.
Customer Success Manager - VMware
SYNNEX Corporation Bracknell, Berkshire
Strengthen every partnership. Build with intention. Drive customer success. The Customer Success Manager will play a key role in driving product adoption, strengthening customer relationships, and ensuring our solutions deliver meaningful value. You'll perform as a trusted advisor to customers throughout product and service implementation - providing consulting, support, and guidance that drives high adoption levels.Acting as the primary point of contact between customers and internal departments, you'll proactively identify new sales, upsell, and cross sell opportunities and pass them to the sales team, ensuring overall customer satisfaction.Using data and insights gained from every customer interaction, you'll create new opportunities, shape strategic actions, and contribute to long term success through strong partnership, collaboration, and customer-focused execution.We're not here to sell you a job. We're here to invite you into a culture that values curiosity, celebrates diverse perspectives , and believes that great leadership starts with listening.If you're passionate about collaboration, building strong relationships, and delivering results with accountability and clear communication, this is your opportunity to make a real difference. Why You'll Love Working Here Here's a list of some of our perks but what really sets us apart is the way we work together. We're big on trust, transparency, and making space for moments that matter.• Hybrid working. • Private healthcare, matched pension, enhanced parental & family leave. • "Moments that matter" paid time off (yes, even for your pet's birthday). • Four Business Resource Groups supporting inclusion and belonging. • Clear progression paths and benchmarked salaries. • Sustainability - we're building a greener future. We've reduced energy consumption in our UK offices by 19.2% year-on-year - it's not just a goal, it's a commitment. • A culture that values every voice and celebrates diverse perspectives. • These values drive everything we do, they're not just posters on the wall: • Own it • Grow and Win • Dare to Go • Do the Right Thing We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility.We're proud to be a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process, just ask. What You'll Be Doing Create workplans for each account assigned in order to drive Customer Success initiatives. Engage constantly with customers to keep track of product adoption and consumption levels. Promptly attend customer escalations and act as a centre of contact to engage other departments as required. Log all activity related to the accounts and opportunities generated in the corresponding platforms. Execute product training according to customer needs. Analyse customer and account data to identify areas of improvement and set action plans. Provide valuable insight to the company based on the data and information obtained from customer interactions. What You'll Bring We're not looking for perfection - we're looking for passion, purpose , and a track record of making things happen. Demonstrates complex problem solving, critical thinking, and decision making skills. Communicates clearly and conveys necessary information effectively. Interacts confidently and professionally with higher levels of management. Communicates clearly and collaborates effectively with individuals at all levels. Negotiates skillfully and promotes/sells ideas persuasively. Possesses strong organisational and time management skills, driving tasks to completion. Collaborates effectively and builds solid, productive working relationships with others.If you're excited by the idea of building meaningful partnerships while contributing to a team that grows through trust and collaboration, apply now and let's do great things together. Key Skills At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
Feb 08, 2026
Full time
Strengthen every partnership. Build with intention. Drive customer success. The Customer Success Manager will play a key role in driving product adoption, strengthening customer relationships, and ensuring our solutions deliver meaningful value. You'll perform as a trusted advisor to customers throughout product and service implementation - providing consulting, support, and guidance that drives high adoption levels.Acting as the primary point of contact between customers and internal departments, you'll proactively identify new sales, upsell, and cross sell opportunities and pass them to the sales team, ensuring overall customer satisfaction.Using data and insights gained from every customer interaction, you'll create new opportunities, shape strategic actions, and contribute to long term success through strong partnership, collaboration, and customer-focused execution.We're not here to sell you a job. We're here to invite you into a culture that values curiosity, celebrates diverse perspectives , and believes that great leadership starts with listening.If you're passionate about collaboration, building strong relationships, and delivering results with accountability and clear communication, this is your opportunity to make a real difference. Why You'll Love Working Here Here's a list of some of our perks but what really sets us apart is the way we work together. We're big on trust, transparency, and making space for moments that matter.• Hybrid working. • Private healthcare, matched pension, enhanced parental & family leave. • "Moments that matter" paid time off (yes, even for your pet's birthday). • Four Business Resource Groups supporting inclusion and belonging. • Clear progression paths and benchmarked salaries. • Sustainability - we're building a greener future. We've reduced energy consumption in our UK offices by 19.2% year-on-year - it's not just a goal, it's a commitment. • A culture that values every voice and celebrates diverse perspectives. • These values drive everything we do, they're not just posters on the wall: • Own it • Grow and Win • Dare to Go • Do the Right Thing We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility.We're proud to be a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process, just ask. What You'll Be Doing Create workplans for each account assigned in order to drive Customer Success initiatives. Engage constantly with customers to keep track of product adoption and consumption levels. Promptly attend customer escalations and act as a centre of contact to engage other departments as required. Log all activity related to the accounts and opportunities generated in the corresponding platforms. Execute product training according to customer needs. Analyse customer and account data to identify areas of improvement and set action plans. Provide valuable insight to the company based on the data and information obtained from customer interactions. What You'll Bring We're not looking for perfection - we're looking for passion, purpose , and a track record of making things happen. Demonstrates complex problem solving, critical thinking, and decision making skills. Communicates clearly and conveys necessary information effectively. Interacts confidently and professionally with higher levels of management. Communicates clearly and collaborates effectively with individuals at all levels. Negotiates skillfully and promotes/sells ideas persuasively. Possesses strong organisational and time management skills, driving tasks to completion. Collaborates effectively and builds solid, productive working relationships with others.If you're excited by the idea of building meaningful partnerships while contributing to a team that grows through trust and collaboration, apply now and let's do great things together. Key Skills At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!
Assistant Store Manager
OKA Marlow, Buckinghamshire
Overview We are currently looking to recruit a full-time Assistant Store Manager to support our Retail Team, based at our store in Marlow, Buckinghamshire. In a pretty Georgian town, just an hour outside of London, sits our Marlow store. At OKA Marlow our customers are able to view our curated collection of large and small OKA pieces showcased in seasonal sets. We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Assistant Manager with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Assistant Manager is responsible for the organisation and execution of all daily activities of the store, ensuring the Flagship teams deliver the highest possible standards of customer service - both face to face and via phone - in the most efficient and effective manner. You will be responsible for managing a team of store staff and be proactive in motivating them to achieve brand KPIs and objectives, and work with other business leads to provide a vibrant and unique shopping experience for our customers. Responsibilities Provision of exceptional customer service to OKA customers Generating and maximising revenue to meet sales target Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes Providing advice and guidance on products to customers in person and via phone Identifying sales opportunities Promoting the OKA Home Stylist and Interior Design Service (IDS) services Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas Role-modelling our Company Values and Behaviours Our Values Put the Customer First - provides exceptional internal and external customer service at all touchpoints Be In It Together - approachable, personable, committed to shared success Think Big - creative, innovative, solutions orientated Own It - curious, persistent, drives results Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity About You Professional retail experience in a management or supervisory position Extensive selling skills and the ability to motivate others Thorough knowledge of the furniture/home furnishings market Flexible approach to working hours as the sector demands Strong leadership, management, and organisational skills Problem-solver, excellent team player A creative, problem-solving spirit Passion for the OKA brand Our Benefits Package Length of Service increases Day off for your birthday Health Cash Plan Enhanced Maternity Pay Employee Assistance Programme Eligibility for a discretionary company Bonus Scheme Plus a suite of additional employee benefits including: Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more. If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided. About OKA Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 14 stores across the UK - an established Interior Design and Trade business, a mail-order service and a thriving website.
Feb 08, 2026
Full time
Overview We are currently looking to recruit a full-time Assistant Store Manager to support our Retail Team, based at our store in Marlow, Buckinghamshire. In a pretty Georgian town, just an hour outside of London, sits our Marlow store. At OKA Marlow our customers are able to view our curated collection of large and small OKA pieces showcased in seasonal sets. We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Assistant Manager with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Assistant Manager is responsible for the organisation and execution of all daily activities of the store, ensuring the Flagship teams deliver the highest possible standards of customer service - both face to face and via phone - in the most efficient and effective manner. You will be responsible for managing a team of store staff and be proactive in motivating them to achieve brand KPIs and objectives, and work with other business leads to provide a vibrant and unique shopping experience for our customers. Responsibilities Provision of exceptional customer service to OKA customers Generating and maximising revenue to meet sales target Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes Providing advice and guidance on products to customers in person and via phone Identifying sales opportunities Promoting the OKA Home Stylist and Interior Design Service (IDS) services Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas Role-modelling our Company Values and Behaviours Our Values Put the Customer First - provides exceptional internal and external customer service at all touchpoints Be In It Together - approachable, personable, committed to shared success Think Big - creative, innovative, solutions orientated Own It - curious, persistent, drives results Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity About You Professional retail experience in a management or supervisory position Extensive selling skills and the ability to motivate others Thorough knowledge of the furniture/home furnishings market Flexible approach to working hours as the sector demands Strong leadership, management, and organisational skills Problem-solver, excellent team player A creative, problem-solving spirit Passion for the OKA brand Our Benefits Package Length of Service increases Day off for your birthday Health Cash Plan Enhanced Maternity Pay Employee Assistance Programme Eligibility for a discretionary company Bonus Scheme Plus a suite of additional employee benefits including: Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more. If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided. About OKA Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 14 stores across the UK - an established Interior Design and Trade business, a mail-order service and a thriving website.
Principal Mechanical Engineer
Snc-Lavalin Cardiff, South Glamorgan
Principal Mechanical Engineer page is loaded Principal Mechanical Engineerlocations: GB.Bristol.The Hub: GB.Cardiff.2 Capital Quarter Tyndall street: GB.Exeter.Aperture West: GB.Swansea.West Glamorgan House: GB.Derby.Rayneswaytime type: Full timeposted on: Posted Yesterdayjob requisition id: R-147313 Job Description Overview Shape the Future of our cities and environments. Are you a Principal Mechanical Engineer whoJoin and take a leading role in shaping the future of our cities and environments.We are looking for an energetic and experienced Principal Mechanical Engineer to join our team within the Design & Advanced Technology (D&AT) Practice of . You'll be part of a talented, multi-disciplinary team delivering cutting edge, iconic projects to our Water market clients - clients such as Wessex Water, Welsh Water, Severn Trent Water, South West Water, Environment Agency, as well as other regional water authorities.As a key member of our team, you'll play a vital role in delivering transformational programmes for critical UK infrastructure, with opportunities to work on landmark engineering projects both domestically and internationally. We're committed to providing industry-leading solutions throughout the project lifecycle, adding value through client-side and construction-phase support.Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration isn't a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally.We also know that different people have different priorities, which is why we're here to support you with whatever you need.We offer hybrid working which involves 3 days per week being office/site based. This position is based in our Bristol, Exeter, Cardiff, Swansea, Birmingham or Derby offices. Your roleThe role will offer achallengingand rewarding opportunity to apply knowledge, experience, and problem-solving skills whilstprovidinggood opportunities for career development.As Senior/PrincipalMechanicalEngineer in the D&AT practice, the successful candidate would have the following responsibilities: Coordinate or manage a team ofMechanicalengineers for delivery of technical design work on complex multi-disciplinary projects following relevant national and project specific design codes and standards, and to high-quality levels in areas such aspumping systemsandwater & wastewater treatmentdesign. Responsiblefor producingandreviewing technicaldeliverables such asdesignreports, drawings, calculations, and scopes of work with defined scope. Provide technical input into project design deliverablesforMechanicalaspects of complex multi-disciplinary projects and work with the project management team to successfully manage time and budgets to key project milestones andprogrammes. Collaborate with client, operational, project, or service activities within your immediate team and other relatedAtkinsRéalisteams. Provide mentorship to less experienced colleagues and help to grow theMechanicalEngineering capabilitieswithinthelocal team. Work independently withminimal technicalguidance.Exercise personal judgement to solve difficult problems whereappropriateand provide guidance to junior team members. Provide technical support for bid proposals. Work closely with a multi-disciplinary team in the UK and overseas to deliverintegrated design solutions. Adhere to quality assurance standards in design including check and review ofownwork as well as others. About you A degree inMechanicalEngineering or equivalent. Charteredor IncorporatedMechanicalEngineer. Proven experience incoordinating or managing aMechanicalengineering designdelivery teamfor adesign consultancyincludingwithin a multi-disciplinary environment. Takesbroadperspective toidentifyinnovative solutionsto design problems. The role requires comprehensive knowledge and proven practical experience in thedesignintegration of a wide range of mechanical equipment, including pumps, blowers, screens, and chemical dosing systems. Additionally, it demands a thorough understanding of current UK design standards, relevant legislation, and established industry practices. Practical knowledge of current design codes and standards as well as industry best practices, including astrong understanding of legislation such as CDM andDSEAR. Ability to work independently with minimal technical guidance. Proficiencyin applicable analytical software and related tools. Experience inWatermarket ispreferable. Demonstratesstrong communicationskills, with the ability to convey technical concepts clearly and effectively withindiverse multi-disciplinaryteams. A proactive, highly motivated mindset with a collaborative approach to drive teamwork andsharedsuccess across projects.Meet some but not all of the love to hear from you! Please submit your CV along with a cover letter letting us know your motivation for applying and highlighting how your skills and experience align with the role. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Feb 08, 2026
Full time
Principal Mechanical Engineer page is loaded Principal Mechanical Engineerlocations: GB.Bristol.The Hub: GB.Cardiff.2 Capital Quarter Tyndall street: GB.Exeter.Aperture West: GB.Swansea.West Glamorgan House: GB.Derby.Rayneswaytime type: Full timeposted on: Posted Yesterdayjob requisition id: R-147313 Job Description Overview Shape the Future of our cities and environments. Are you a Principal Mechanical Engineer whoJoin and take a leading role in shaping the future of our cities and environments.We are looking for an energetic and experienced Principal Mechanical Engineer to join our team within the Design & Advanced Technology (D&AT) Practice of . You'll be part of a talented, multi-disciplinary team delivering cutting edge, iconic projects to our Water market clients - clients such as Wessex Water, Welsh Water, Severn Trent Water, South West Water, Environment Agency, as well as other regional water authorities.As a key member of our team, you'll play a vital role in delivering transformational programmes for critical UK infrastructure, with opportunities to work on landmark engineering projects both domestically and internationally. We're committed to providing industry-leading solutions throughout the project lifecycle, adding value through client-side and construction-phase support.Become part of a team where every voice matters, and together we can tackle our clients' toughest challenges. We foster a diverse and inclusive environment where world-class talent thrives without boundaries. For us, collaboration isn't a buzzword. We value the different perspectives our people bring and recognise everyone for their contributions equally.We also know that different people have different priorities, which is why we're here to support you with whatever you need.We offer hybrid working which involves 3 days per week being office/site based. This position is based in our Bristol, Exeter, Cardiff, Swansea, Birmingham or Derby offices. Your roleThe role will offer achallengingand rewarding opportunity to apply knowledge, experience, and problem-solving skills whilstprovidinggood opportunities for career development.As Senior/PrincipalMechanicalEngineer in the D&AT practice, the successful candidate would have the following responsibilities: Coordinate or manage a team ofMechanicalengineers for delivery of technical design work on complex multi-disciplinary projects following relevant national and project specific design codes and standards, and to high-quality levels in areas such aspumping systemsandwater & wastewater treatmentdesign. Responsiblefor producingandreviewing technicaldeliverables such asdesignreports, drawings, calculations, and scopes of work with defined scope. Provide technical input into project design deliverablesforMechanicalaspects of complex multi-disciplinary projects and work with the project management team to successfully manage time and budgets to key project milestones andprogrammes. Collaborate with client, operational, project, or service activities within your immediate team and other relatedAtkinsRéalisteams. Provide mentorship to less experienced colleagues and help to grow theMechanicalEngineering capabilitieswithinthelocal team. Work independently withminimal technicalguidance.Exercise personal judgement to solve difficult problems whereappropriateand provide guidance to junior team members. Provide technical support for bid proposals. Work closely with a multi-disciplinary team in the UK and overseas to deliverintegrated design solutions. Adhere to quality assurance standards in design including check and review ofownwork as well as others. About you A degree inMechanicalEngineering or equivalent. Charteredor IncorporatedMechanicalEngineer. Proven experience incoordinating or managing aMechanicalengineering designdelivery teamfor adesign consultancyincludingwithin a multi-disciplinary environment. Takesbroadperspective toidentifyinnovative solutionsto design problems. The role requires comprehensive knowledge and proven practical experience in thedesignintegration of a wide range of mechanical equipment, including pumps, blowers, screens, and chemical dosing systems. Additionally, it demands a thorough understanding of current UK design standards, relevant legislation, and established industry practices. Practical knowledge of current design codes and standards as well as industry best practices, including astrong understanding of legislation such as CDM andDSEAR. Ability to work independently with minimal technical guidance. Proficiencyin applicable analytical software and related tools. Experience inWatermarket ispreferable. Demonstratesstrong communicationskills, with the ability to convey technical concepts clearly and effectively withindiverse multi-disciplinaryteams. A proactive, highly motivated mindset with a collaborative approach to drive teamwork andsharedsuccess across projects.Meet some but not all of the love to hear from you! Please submit your CV along with a cover letter letting us know your motivation for applying and highlighting how your skills and experience align with the role. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Principal M365 Consultant
Chess Limited
Location: UK-wide Business Area: Digital Salary Details: Competitive basic salary plus additional benefits Reporting to the Digital Transformation Director, you will lead initial client engagement meetings as a subject matter expert to understand requirements and explore potential solutions. You will also be responsible for driving customer engagements focused on the deployment, governance, and optimisation of Microsoft 365 solutions. This role blends deep technical expertise with strategic insight to deliver high-quality outcomes, enhance user adoption, and support innovation across the full Microsoft 365 ecosystem. "a great place to work, a great place to be a customer" Key Responsibilities: Lead and oversee fileserver-to-M365 migration projects, including SharePoint, OneDrive, and Teams. Architect and deliver modern SharePoint Online intranet solutions, covering hub site strategy, information architecture, and adoption planning. Define and implement governance frameworks across Microsoft 365, including lifecycle management, retention, compliance, and secure collaboration. Lead design and discovery workshops with customers to understand requirements and agree technical solutions. Deliver end-to-end project engagements-design, implementation, testing, handover, documentation, and support-either independently or alongside a project manager. Drive adoption of Microsoft 365 features and capabilities across customer organisations. Support automation initiatives and integration across Microsoft 365 workloads. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Presales and Marketing: Drive adoption of Microsoft 365 features and capabilities across customer organisations. Design and deliver webinars, seminars, and training sessions for customers and internal teams, in collaboration with the Head of Sales. Deliver webinars and seminars showcasing current and future Microsoft 365 capabilities to support new business generation. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Innovation & Continuous Improvement: Keep up to date with the Microsoft 365 roadmap and market trends to understand new features, assess their impact and provide strategic guidance. Demonstrate a commitment to personal development by proactively seeking opportunities to enhance your knowledge and skills. Provide guidance and mentor colleagues, to promote knowledge sharing and enhance delivery quality. Security, Governance & Compliance Provide leadership across M365 security and compliance capabilities such as: Conditional Access Information Protection & Sensitivity Labelling Retention and Records Management Secure external sharing governance Ensure all delivered solutions meet regulatory, organisational, and customer-specific compliance requirements. Key Skills & Experience: Proven experience in a senior M365 or Modern Workplace consultancy or architecture role. Strong leadership background with demonstrable experience guiding and developing technical teams. Expertise in SharePoint Online, Teams, OneDrive, Exchange Online, and the wider Microsoft 365 stack. Deep understanding of governance, security, and compliance features within M365. Strong presentation and communication skills, with confidence presenting to both technical and non-technical audiences. Hands-on experience leading fileserver-to-M365 migrations and designing SharePoint intranet solutions. Ability to translate business requirements into scalable, secure, and user-centric solutions. High standard of written documentation and solution design. More about you: Excellent communication skills, including being able to communicate technical ideas to non-technical audiences. Proven ability to engage with senior business stakeholders. Track record of being able to produce clear and concise design documentation and reports. Confidence in creating and delivering presentations to both remote and in-person audiences. Preferred Qualifications: One or more of the following Microsoft certifications is considered advantageous: MS-102 (Microsoft 365 Administrator) MS-700 (Managing Microsoft Teams) SC-401 (Administering Information Security in Microsoft 365) What's in it for you? Competitive basic salary plus additional benefits and growth opportunities. Your Benefits at Chess: We care about your health, wellbeing, and career. Here's what you'll enjoy: Private healthcare (free after 1 year) Eye tests, flu jabs, and on-site health checks Mental health support from trained First Aiders A Wellbeing Day after 1 year Half-Day Fridays-start your weekend early! Hybrid working support with a home office allowance 25 days holiday plus bank holidays Buy or sell up to 5 holidays twice a year Perkbox discounts on shopping, travel, fitness, and more Points-based rewards from year 2 Charity donation matching (up to £100) Recognition platform to celebrate your wins EE SIM offers for you and your family £1000 referral bonus Learn 2 Earn scheme to boost your salary Team socials and celebrations Bespoke onboarding and leadership training Dedicated Culture Team to support you Working Hours & Location: A standard week is 37 hours, Monday to Friday. Flexible, hybrid position with a home-first working policy. Allowing you to enjoy the flexibility of working from home whilst also having the option to work from one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in the 2018 The 100 Best Companies to Work for list, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you. We believe that if you're not growing, we're not growing. Application Form Name Email Address Pronouns Country of residence CV upload Salary Expectations Open to Travel How did you hear about this job? If you found this job through a referral, please state who referred you Your LinkedIn Profile Notice Period Consent for storing submitted data Yes, I give permission to store and process my data in line with Chess' privacy policy (visit our privacy page for more information)
Feb 08, 2026
Full time
Location: UK-wide Business Area: Digital Salary Details: Competitive basic salary plus additional benefits Reporting to the Digital Transformation Director, you will lead initial client engagement meetings as a subject matter expert to understand requirements and explore potential solutions. You will also be responsible for driving customer engagements focused on the deployment, governance, and optimisation of Microsoft 365 solutions. This role blends deep technical expertise with strategic insight to deliver high-quality outcomes, enhance user adoption, and support innovation across the full Microsoft 365 ecosystem. "a great place to work, a great place to be a customer" Key Responsibilities: Lead and oversee fileserver-to-M365 migration projects, including SharePoint, OneDrive, and Teams. Architect and deliver modern SharePoint Online intranet solutions, covering hub site strategy, information architecture, and adoption planning. Define and implement governance frameworks across Microsoft 365, including lifecycle management, retention, compliance, and secure collaboration. Lead design and discovery workshops with customers to understand requirements and agree technical solutions. Deliver end-to-end project engagements-design, implementation, testing, handover, documentation, and support-either independently or alongside a project manager. Drive adoption of Microsoft 365 features and capabilities across customer organisations. Support automation initiatives and integration across Microsoft 365 workloads. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Presales and Marketing: Drive adoption of Microsoft 365 features and capabilities across customer organisations. Design and deliver webinars, seminars, and training sessions for customers and internal teams, in collaboration with the Head of Sales. Deliver webinars and seminars showcasing current and future Microsoft 365 capabilities to support new business generation. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Innovation & Continuous Improvement: Keep up to date with the Microsoft 365 roadmap and market trends to understand new features, assess their impact and provide strategic guidance. Demonstrate a commitment to personal development by proactively seeking opportunities to enhance your knowledge and skills. Provide guidance and mentor colleagues, to promote knowledge sharing and enhance delivery quality. Security, Governance & Compliance Provide leadership across M365 security and compliance capabilities such as: Conditional Access Information Protection & Sensitivity Labelling Retention and Records Management Secure external sharing governance Ensure all delivered solutions meet regulatory, organisational, and customer-specific compliance requirements. Key Skills & Experience: Proven experience in a senior M365 or Modern Workplace consultancy or architecture role. Strong leadership background with demonstrable experience guiding and developing technical teams. Expertise in SharePoint Online, Teams, OneDrive, Exchange Online, and the wider Microsoft 365 stack. Deep understanding of governance, security, and compliance features within M365. Strong presentation and communication skills, with confidence presenting to both technical and non-technical audiences. Hands-on experience leading fileserver-to-M365 migrations and designing SharePoint intranet solutions. Ability to translate business requirements into scalable, secure, and user-centric solutions. High standard of written documentation and solution design. More about you: Excellent communication skills, including being able to communicate technical ideas to non-technical audiences. Proven ability to engage with senior business stakeholders. Track record of being able to produce clear and concise design documentation and reports. Confidence in creating and delivering presentations to both remote and in-person audiences. Preferred Qualifications: One or more of the following Microsoft certifications is considered advantageous: MS-102 (Microsoft 365 Administrator) MS-700 (Managing Microsoft Teams) SC-401 (Administering Information Security in Microsoft 365) What's in it for you? Competitive basic salary plus additional benefits and growth opportunities. Your Benefits at Chess: We care about your health, wellbeing, and career. Here's what you'll enjoy: Private healthcare (free after 1 year) Eye tests, flu jabs, and on-site health checks Mental health support from trained First Aiders A Wellbeing Day after 1 year Half-Day Fridays-start your weekend early! Hybrid working support with a home office allowance 25 days holiday plus bank holidays Buy or sell up to 5 holidays twice a year Perkbox discounts on shopping, travel, fitness, and more Points-based rewards from year 2 Charity donation matching (up to £100) Recognition platform to celebrate your wins EE SIM offers for you and your family £1000 referral bonus Learn 2 Earn scheme to boost your salary Team socials and celebrations Bespoke onboarding and leadership training Dedicated Culture Team to support you Working Hours & Location: A standard week is 37 hours, Monday to Friday. Flexible, hybrid position with a home-first working policy. Allowing you to enjoy the flexibility of working from home whilst also having the option to work from one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in the 2018 The 100 Best Companies to Work for list, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you. We believe that if you're not growing, we're not growing. Application Form Name Email Address Pronouns Country of residence CV upload Salary Expectations Open to Travel How did you hear about this job? If you found this job through a referral, please state who referred you Your LinkedIn Profile Notice Period Consent for storing submitted data Yes, I give permission to store and process my data in line with Chess' privacy policy (visit our privacy page for more information)
Kier Group
Drainage & Water Team Leader
Kier Group
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's 11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader, you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
Feb 08, 2026
Full time
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's 11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader, you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
Kier Group
Drainage & Water Team Leader
Kier Group City, Liverpool
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's 11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader, you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
Feb 08, 2026
Full time
We're looking for a Drainage and Water Design Team Leader to join our Design team based in Speke / Wymondham. Kier Design are a top-25 engineering consultancy, delivering a wide range of services across all sectors of the built environment, providing construction-focused, innovative and sustainable solutions. We have preferential access to Kier's 11bn+ project pipeline, including mega projects like High Speed 2 and Hinkley Point C, frameworks with national and local government and other public bodies, and a range of other interesting projects in every sector of the built environment. We believe in building teams around our people, rather than squeezing people into our teams, we want to help you carve out a role in which you'll grow and thrive for many years to come. Offering market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers. Actively promoting, so you can keep pushing and stretching yourself. Within this role, you can enjoy competitive annual holiday entitlement with opportunities to buy leave, a fantastic, matched pension scheme, a share in the success you help to create by investing in Kier through our Sharesave and Share Incentive Plans and even more Location : Speke / Wymondham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Drainage and Water Design Team Leader, you'll be working within the Drainage Team, leading a building & development drainage & water design team delivering high-quality, compliant, and sustainable solutions across a portfolio of residential, educational, and government projects. The role acts as the technical and delivery lead for assigned work packages, ensuring designs are coordinated and programme, budget, and risk commitments are met. Working closely with the Design Manager and wider Kier Design and Construction teams, the Design Team Leader develops team capability, supports consistent delivery, and builds strong relationships with internal and external clients to provide a reliable, value-driven service. Your day to day will include: Accountable for leading a small Building & Development, Drainage & Water team to deliver projects on time, to budget, and to standard, building structured delivery, strong project governance, and a service-oriented, growth-focused team culture Introducing and embedding standardised delivery processes, improving efficiency, quality, and predictability; promote knowledge sharing and adoption of best practice across projects Plan, price, and deliver lump-sum Design & Build work packages; proactively manage short deadlines, last-minute changes, and multiple stakeholder requirements; identify and mitigate risks to ensure reliable delivery Build strong relationships with internal and external clients, including end-users and government-funded bodies; provide transparent, responsive communication and ensure a first-class service while balancing technical delivery What are we looking for? This role of Drainage and Water Design Team Leader is great for you if: Proven experience leading and developing small, highly technical design teams, supporting line managers and individuals, strong ability to manage programmes, budgets, and risks across building and development projects Experience managing clients and stakeholders, including end-users, internal teams, and government-funded clients, with clear communication and responsiveness Demonstrated delivery of high-quality, compliant drainage and flood risk solutions, including external works plans Knowledge of SUDS, Planning Policy, Building Regulations, flood risk strategy approvals, and quality assurance processes, full driving license and willingness to travel as required Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
Product Manager - GB EM DCM - Vice President
JPMorgan Chase & Co.
Overview Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics. You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. Job Responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Develop strong relationships with users and stakeholders to drive product adoption and satisfaction. Lead product development projects from concept to launch with Design, Engineering & Data teams - ensuring detailed user requirement documentation, timely delivery, and quality standards. Collaborate with cross-functional internal and external teams to develop solutions that enable seamless user experiences across multiple products and leverage common data products. Leverage data-driven insights to make informed decisions and drive continuous product improvement. Build a deep understanding of advanced analytics and AI capabilities that can be incorporated into product solutions to enhance and accelerate user value. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and delivery of measurable business outcomes. A customer-centric mindset and experience building and delivering greenfield products end to end. Ability to communicate effectively, both written and verbal, and act as an effective translator between business and technology. Strong ability to collaborate with engineering teams to translate scalable product solutions into technical requirements. Strong project management and organizational planning skills to work and stay aligned with cross-functional teams. Exceptional communication skills to align cross-functional stakeholders and teams on strategic priorities. Proven ability to manage complex, multi-stakeholder technical projects with competing priorities. Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Proven experience as a Product Manager in the financial services, or related, industry Understanding of DCM domain, financial markets, and industry regulations. Proven ability to manage ambiguity and align technical and business priorities effectively.
Feb 08, 2026
Full time
Overview Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics. You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. Job Responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Develop strong relationships with users and stakeholders to drive product adoption and satisfaction. Lead product development projects from concept to launch with Design, Engineering & Data teams - ensuring detailed user requirement documentation, timely delivery, and quality standards. Collaborate with cross-functional internal and external teams to develop solutions that enable seamless user experiences across multiple products and leverage common data products. Leverage data-driven insights to make informed decisions and drive continuous product improvement. Build a deep understanding of advanced analytics and AI capabilities that can be incorporated into product solutions to enhance and accelerate user value. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and delivery of measurable business outcomes. A customer-centric mindset and experience building and delivering greenfield products end to end. Ability to communicate effectively, both written and verbal, and act as an effective translator between business and technology. Strong ability to collaborate with engineering teams to translate scalable product solutions into technical requirements. Strong project management and organizational planning skills to work and stay aligned with cross-functional teams. Exceptional communication skills to align cross-functional stakeholders and teams on strategic priorities. Proven ability to manage complex, multi-stakeholder technical projects with competing priorities. Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Proven experience as a Product Manager in the financial services, or related, industry Understanding of DCM domain, financial markets, and industry regulations. Proven ability to manage ambiguity and align technical and business priorities effectively.
Project Manager, Platform Delivery
Jones Lang LaSalle Incorporated Bristol, Gloucestershire
Project Manager, Platform Delivery page is loaded Project Manager, Platform Deliveryremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ483843 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Project Manager - Platform Delivery About the Role You'll lead the end-to-end delivery of our platform to customers, serving as the primary point of contact during onboarding and implementation. This customer-facing role requires you to guide clients through their journey while coordinating internal teams-customer success, engineering, data, and design-to ensure successful, timely delivery. Reporting to the Head of Product & Delivery, you'll balance customer needs with internal execution, turning complex implementations into smooth experiences. Key Responsibilities Own the customer onboarding experience, serving as the external face of delivery and building strong client relationships from kickoff through go-live Translate customer requirements into actionable plans for engineering and design teams Develop and manage project plans that align cross-functional efforts and keep implementations on track Identify risks early and drive solutions before they impact timelines or customer satisfaction Proactively unblock stalled initiatives by finding creative solutions, escalating when needed, and rallying the right people to keep momentum Coordinate technical delivery including customizations and data integrations Establish delivery KPIs and continuously improve processes Lead status meetings and report progress to senior leadership Requirements Based in Bristol, UK; flexibility for US hours when needed 5+ years project management experience, preferably in SaaS Strong customer-facing skills with proven ability to manage external stakeholders and communicate technical concepts clearly Track record managing complex, cross-functional projects Proactive problem-solver who takes ownership, doesn't wait for issues to escalate, and finds creative ways around obstacles Ability to manage multiple concurrent projects and priorities, adapting quickly to shifting resource constraints and team availability Understanding of software development lifecycles and data engineering Proficiency in Agile/Scrum methodologies and Jira Ability to lead through influence across diverse teams Big Plus Experience in commercial real estate (CRE) or property management Background in accounting or financial systems Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Feb 08, 2026
Full time
Project Manager, Platform Delivery page is loaded Project Manager, Platform Deliveryremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ483843 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Project Manager - Platform Delivery About the Role You'll lead the end-to-end delivery of our platform to customers, serving as the primary point of contact during onboarding and implementation. This customer-facing role requires you to guide clients through their journey while coordinating internal teams-customer success, engineering, data, and design-to ensure successful, timely delivery. Reporting to the Head of Product & Delivery, you'll balance customer needs with internal execution, turning complex implementations into smooth experiences. Key Responsibilities Own the customer onboarding experience, serving as the external face of delivery and building strong client relationships from kickoff through go-live Translate customer requirements into actionable plans for engineering and design teams Develop and manage project plans that align cross-functional efforts and keep implementations on track Identify risks early and drive solutions before they impact timelines or customer satisfaction Proactively unblock stalled initiatives by finding creative solutions, escalating when needed, and rallying the right people to keep momentum Coordinate technical delivery including customizations and data integrations Establish delivery KPIs and continuously improve processes Lead status meetings and report progress to senior leadership Requirements Based in Bristol, UK; flexibility for US hours when needed 5+ years project management experience, preferably in SaaS Strong customer-facing skills with proven ability to manage external stakeholders and communicate technical concepts clearly Track record managing complex, cross-functional projects Proactive problem-solver who takes ownership, doesn't wait for issues to escalate, and finds creative ways around obstacles Ability to manage multiple concurrent projects and priorities, adapting quickly to shifting resource constraints and team availability Understanding of software development lifecycles and data engineering Proficiency in Agile/Scrum methodologies and Jira Ability to lead through influence across diverse teams Big Plus Experience in commercial real estate (CRE) or property management Background in accounting or financial systems Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Procurement Manager - Facilities
Bramwith Consulting
Bramwith Consulting Role title Global Category Procurement Manager - Leading Global Real Estate Services Firm - Remote with Travel Salary: £50,000 - £70,000 + Car Allowance + Excellent Benefits A leading global real estate services firm is experiencing rapid growth and transformation, securing major clients and seeking an experienced procurement category specialist to manage strategic spend categories across a key global account. Role Overview Manage category strategy and execution for real estate and facilities spend on a strategic global account, partnering with C-suite stakeholders. Fully remote role. Key Responsibilities Own category strategy development and execution for real estate/facilities spend (hard services, soft services: cleaning, catering, security, M&E). Act as primary liaison between client, sourcing team, and business units for category performance and supplier management. Drive procurement category initiatives across client engagement, mobilization projects, and ongoing category performance optimization. Collaborate cross-functionally with finance, HR, and commercial teams to align category plans with business objectives. Required Expertise Category management expertise in real estate procurement with deep facilities spend experience (hard/soft services). Executive presence to influence senior stakeholders and drive category-leading sourcing solutions. Proven supplier-side delivery of real estate services with strong category performance metrics. MCIPS and degree preferred. This is a prime opportunity for a category procurement specialist to join a market leader during unprecedented expansion, with strong career progression potential. Job Information Job Reference: BBBH63 Salary From: £50,000 Salary To: £70,000 Job Locations: Glasgow Job Types: Permanent Apply To apply, follow the employer's application process as listed. Important: Fields marked with are required.
Feb 08, 2026
Full time
Bramwith Consulting Role title Global Category Procurement Manager - Leading Global Real Estate Services Firm - Remote with Travel Salary: £50,000 - £70,000 + Car Allowance + Excellent Benefits A leading global real estate services firm is experiencing rapid growth and transformation, securing major clients and seeking an experienced procurement category specialist to manage strategic spend categories across a key global account. Role Overview Manage category strategy and execution for real estate and facilities spend on a strategic global account, partnering with C-suite stakeholders. Fully remote role. Key Responsibilities Own category strategy development and execution for real estate/facilities spend (hard services, soft services: cleaning, catering, security, M&E). Act as primary liaison between client, sourcing team, and business units for category performance and supplier management. Drive procurement category initiatives across client engagement, mobilization projects, and ongoing category performance optimization. Collaborate cross-functionally with finance, HR, and commercial teams to align category plans with business objectives. Required Expertise Category management expertise in real estate procurement with deep facilities spend experience (hard/soft services). Executive presence to influence senior stakeholders and drive category-leading sourcing solutions. Proven supplier-side delivery of real estate services with strong category performance metrics. MCIPS and degree preferred. This is a prime opportunity for a category procurement specialist to join a market leader during unprecedented expansion, with strong career progression potential. Job Information Job Reference: BBBH63 Salary From: £50,000 Salary To: £70,000 Job Locations: Glasgow Job Types: Permanent Apply To apply, follow the employer's application process as listed. Important: Fields marked with are required.
District Manager
HC Facility Management Limited Sheffield, Yorkshire
Overview Responsible To: Area Manager Key Relationships: Area Manager, Multi site Head Housekeepers, and Departmental team in the Support Services Office Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. Job Overview: The post holder will ensure that all sites are under your control and fully supported at all times. Maximising profit through the achievement of Productivity targets, wages, cleanliness standards, overheads and all other business and financial targets. To ensure sites consistency through communication, setting clear expectations, managing performance and compliance to all policies and procedures. To hold monthly client meetings to review site performance. The role will require you to work a number of hours/shifts across the given sites based on the Labour Model. Job Description Key Responsibilities First port of call for client and Head Housekeeper through regular site visits and monthly client catch-ups. To lead, coach and support your Head Housekeepers to achieve the minimum quality requirements whilst engaging your teams to be the very best Recruiting, training and developing site teams. Lead teams to maintaining required productivity and required standards in the Housekeeping Department of your sites. Manage any employee relations matters in accordance with current Hotelcare HR policies and procedures. This may include but is not limited to investigations, disciplinaries and grievance hearings. To adhere to all Hotelcare Policies and Procedures. Ensure that all legal aspects are delivered to standard across all sites. Ensure all Health and Safety requirements are met, to the company standard, and to ensure the safety of all staff. Ensure that the security of staff and property is guaranteed through the adherence to company policies and procedures. Ensure that you and your teams project a professional image and attitude adhering to company uniform policy at all times. Ensure that all teams meet the required standards of performance of their job at all times. Adopt a zero-tolerance approach to all areas of both you and your team's performance. Adhere to all personnel policies and procedures as laid down by the company. Carry out any other duties as directed by the company. Commercial Responsibilities Ensure that all sites are aware of financial targets and performance against these. Ensure all cost of sales and financial targets are attained. Manage individual site performance and take any necessary action to help improve. Review performance regularly and provide feedback to line manager and individual sites. Ensure cleanliness standards are being consistently delivered on each site, in line with client expectations, through monthly meetings. Business Responsibilities Review weekly performance reports and take action where needed to improve performance in these areas. All sites to be aware of required headcount, and ensure that this is consistently reviewed in line with recruitment. Manage a team of professionals on a daily basis to meet or exceed company objectives. Ensure all HHK's, Deputies and supervisory teams are professionally trained to meet the requirements of their job. Communicate regularly with our clients. Maintain high staff satisfaction and manage staff turnover. Ensure all Service Level Agreements (SLA's) are being delivered. Demonstrate initiative by using a problem-solving approach to issues under your control. Address team concerns and provide direction whenever needed. Build strong working relationships and maintain effective communication with team members. Person specification Experience Experience working in a multi-site or Dual Housekeeper capacity. Experience in successfully leading a team. Skills and knowledge Effective written, verbal and presentation skills. A 'Can Do' attitude. Excellent customer relationship management skills. Demonstrated Hotelcare behaviours of professionalism and people skills. Excellent personal effectiveness and time management skills. Ability to prioritise and multi-task. Effective IT skills including Microsoft office. Self-motivated, self-aware and demonstrates personal accountability. Flexibility in approaching work situations and the ability to travel and stay away overnight from time to time and work weekends and evenings as the business demands. Ability to work confidentially and with integrity. Results focussed and analytical. Flexibility You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out the additional reasonable tasks to meet the needs of the Company and their clients.
Feb 08, 2026
Full time
Overview Responsible To: Area Manager Key Relationships: Area Manager, Multi site Head Housekeepers, and Departmental team in the Support Services Office Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. Job Overview: The post holder will ensure that all sites are under your control and fully supported at all times. Maximising profit through the achievement of Productivity targets, wages, cleanliness standards, overheads and all other business and financial targets. To ensure sites consistency through communication, setting clear expectations, managing performance and compliance to all policies and procedures. To hold monthly client meetings to review site performance. The role will require you to work a number of hours/shifts across the given sites based on the Labour Model. Job Description Key Responsibilities First port of call for client and Head Housekeeper through regular site visits and monthly client catch-ups. To lead, coach and support your Head Housekeepers to achieve the minimum quality requirements whilst engaging your teams to be the very best Recruiting, training and developing site teams. Lead teams to maintaining required productivity and required standards in the Housekeeping Department of your sites. Manage any employee relations matters in accordance with current Hotelcare HR policies and procedures. This may include but is not limited to investigations, disciplinaries and grievance hearings. To adhere to all Hotelcare Policies and Procedures. Ensure that all legal aspects are delivered to standard across all sites. Ensure all Health and Safety requirements are met, to the company standard, and to ensure the safety of all staff. Ensure that the security of staff and property is guaranteed through the adherence to company policies and procedures. Ensure that you and your teams project a professional image and attitude adhering to company uniform policy at all times. Ensure that all teams meet the required standards of performance of their job at all times. Adopt a zero-tolerance approach to all areas of both you and your team's performance. Adhere to all personnel policies and procedures as laid down by the company. Carry out any other duties as directed by the company. Commercial Responsibilities Ensure that all sites are aware of financial targets and performance against these. Ensure all cost of sales and financial targets are attained. Manage individual site performance and take any necessary action to help improve. Review performance regularly and provide feedback to line manager and individual sites. Ensure cleanliness standards are being consistently delivered on each site, in line with client expectations, through monthly meetings. Business Responsibilities Review weekly performance reports and take action where needed to improve performance in these areas. All sites to be aware of required headcount, and ensure that this is consistently reviewed in line with recruitment. Manage a team of professionals on a daily basis to meet or exceed company objectives. Ensure all HHK's, Deputies and supervisory teams are professionally trained to meet the requirements of their job. Communicate regularly with our clients. Maintain high staff satisfaction and manage staff turnover. Ensure all Service Level Agreements (SLA's) are being delivered. Demonstrate initiative by using a problem-solving approach to issues under your control. Address team concerns and provide direction whenever needed. Build strong working relationships and maintain effective communication with team members. Person specification Experience Experience working in a multi-site or Dual Housekeeper capacity. Experience in successfully leading a team. Skills and knowledge Effective written, verbal and presentation skills. A 'Can Do' attitude. Excellent customer relationship management skills. Demonstrated Hotelcare behaviours of professionalism and people skills. Excellent personal effectiveness and time management skills. Ability to prioritise and multi-task. Effective IT skills including Microsoft office. Self-motivated, self-aware and demonstrates personal accountability. Flexibility in approaching work situations and the ability to travel and stay away overnight from time to time and work weekends and evenings as the business demands. Ability to work confidentially and with integrity. Results focussed and analytical. Flexibility You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out the additional reasonable tasks to meet the needs of the Company and their clients.
People Partner, Waitrose Distribution
John Lewis Partnership
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role As a People Partner in Waitrose Distribution, you will act as trusted advisor to site General Managers and the Head of Distribution. You will provide on the ground coaching and support to maximise individual and team performance, drive inclusive behaviour, build a more diverse workforce in service of improving the experiences of everyone who works across the Distribution site teams today, tomorrow and in the future. You will ensure that all site level people activity is aligned to the Waitrose Supply Chain business plan and objectives and supports the effective execution of the Partnership People Plan, by fostering an inclusive, empowering and collaborative culture. Working in collaboration with the relevant Senior People Partner, People Team Centres of Expertise (CoE) and People Operations teams you will be integral to ensuring that the business has the right talent, in the right place and at the right time enabling a high-performing culture. Salary - £55,500 - £86,700 per annum Contract type - This position is a Permanent contract. Working pattern/flexible working - There will be some adhoc evening and weekend work to be determined locally. Location - This role is based at our Aylesford Distribution sites. There will also be the need to be in our Bracknell or London offices on occasion for team meetings. Key responsibilities Business Partnering Be a trusted advisor to leadership and their teams, coaching and supporting them to optimise individual and team performance. Ensure alignment between the business strategy and people-related initiatives, focusing on the delivery of the People Plan and broader organisational goals. Co-own the change agenda, working closely with leadership to ensure smooth transitions and the effective implementation of people-related changes. People Plan Execution Partner with General Managers to ensure effective delivery of strategic people outcomes, helping to identify key priorities and interventions that align with business goals. Champion the People Plan across the business, ensuring key initiatives (e.g., talent management, D&I, leadership development) are effectively executed, including appropriate pan-partnership initiatives. Workforce Planning & Talent Support and facilitate talent management processes, including talent identification, performance management, and succession planning. Support leadership development programs and initiatives that drive growth, enhance leadership capabilities, and improve employee engagement. Diagnose and scope people change initiatives, identifying areas for development and recommending solutions that support business transformation and growth. Support the business in fostering a diverse, equitable, and inclusive culture through programs, policy development, and awareness-building activities. Operational HR support Provide first-line signposting to People advice and guidance to Managers on policies, procedures and employment legislation working with the ER Team Support and signpost on absence management, performance management, disciplinaries and grievances. Build management team confidence in their role in formal meetings and that Managers ensure accurate note-taking and follow-up actions Ensure investigations, formal meetings and disciplinary process are in line with Partnership policy and ACAS guidelines signposting support and drawing in ER advice where needed Act as a visible day to day People team presence in the Distribution Centre. Collaboration & Capability Collaborate with the Demand & Capacity Planning team to assess and determine resource allocation, ensuring that the business has the right people capabilities to deliver on business objectives. Ensure the business area has the right people capabilities, structured in the most effective way to deliver strategic outcomes. Personal Development Role model the Partnership Behaviours and proactively invest in your own continuous professional development, both technically and personally. Drive your own contribution conversations and set and review your development goals regularly. Participate in the Partnership's democratic channels and encourage others to do so. Essential skills/experience you'll need Key will be proven experience in an HR Business Partner role, with a track record of supporting operational Supply Chain teams and driving people initiatives in a complex, fast-paced FMCG distribution environment. Strong knowledge of talent and performance management, discipline and grievance, leadership development, and change management. Experience collaborating with People CoEs, especially in recruitment, Employee Relations, and learning & development. Strong understanding of Diversity & Inclusion principles and experience implementing D&I strategies in a business context. Expertise in change management and driving People related change Desirable skills/experience you may have Relevant HR qualifications (CIPD or equivalent) preferred. 35 The partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Feb 08, 2026
Full time
Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners. About the role As a People Partner in Waitrose Distribution, you will act as trusted advisor to site General Managers and the Head of Distribution. You will provide on the ground coaching and support to maximise individual and team performance, drive inclusive behaviour, build a more diverse workforce in service of improving the experiences of everyone who works across the Distribution site teams today, tomorrow and in the future. You will ensure that all site level people activity is aligned to the Waitrose Supply Chain business plan and objectives and supports the effective execution of the Partnership People Plan, by fostering an inclusive, empowering and collaborative culture. Working in collaboration with the relevant Senior People Partner, People Team Centres of Expertise (CoE) and People Operations teams you will be integral to ensuring that the business has the right talent, in the right place and at the right time enabling a high-performing culture. Salary - £55,500 - £86,700 per annum Contract type - This position is a Permanent contract. Working pattern/flexible working - There will be some adhoc evening and weekend work to be determined locally. Location - This role is based at our Aylesford Distribution sites. There will also be the need to be in our Bracknell or London offices on occasion for team meetings. Key responsibilities Business Partnering Be a trusted advisor to leadership and their teams, coaching and supporting them to optimise individual and team performance. Ensure alignment between the business strategy and people-related initiatives, focusing on the delivery of the People Plan and broader organisational goals. Co-own the change agenda, working closely with leadership to ensure smooth transitions and the effective implementation of people-related changes. People Plan Execution Partner with General Managers to ensure effective delivery of strategic people outcomes, helping to identify key priorities and interventions that align with business goals. Champion the People Plan across the business, ensuring key initiatives (e.g., talent management, D&I, leadership development) are effectively executed, including appropriate pan-partnership initiatives. Workforce Planning & Talent Support and facilitate talent management processes, including talent identification, performance management, and succession planning. Support leadership development programs and initiatives that drive growth, enhance leadership capabilities, and improve employee engagement. Diagnose and scope people change initiatives, identifying areas for development and recommending solutions that support business transformation and growth. Support the business in fostering a diverse, equitable, and inclusive culture through programs, policy development, and awareness-building activities. Operational HR support Provide first-line signposting to People advice and guidance to Managers on policies, procedures and employment legislation working with the ER Team Support and signpost on absence management, performance management, disciplinaries and grievances. Build management team confidence in their role in formal meetings and that Managers ensure accurate note-taking and follow-up actions Ensure investigations, formal meetings and disciplinary process are in line with Partnership policy and ACAS guidelines signposting support and drawing in ER advice where needed Act as a visible day to day People team presence in the Distribution Centre. Collaboration & Capability Collaborate with the Demand & Capacity Planning team to assess and determine resource allocation, ensuring that the business has the right people capabilities to deliver on business objectives. Ensure the business area has the right people capabilities, structured in the most effective way to deliver strategic outcomes. Personal Development Role model the Partnership Behaviours and proactively invest in your own continuous professional development, both technically and personally. Drive your own contribution conversations and set and review your development goals regularly. Participate in the Partnership's democratic channels and encourage others to do so. Essential skills/experience you'll need Key will be proven experience in an HR Business Partner role, with a track record of supporting operational Supply Chain teams and driving people initiatives in a complex, fast-paced FMCG distribution environment. Strong knowledge of talent and performance management, discipline and grievance, leadership development, and change management. Experience collaborating with People CoEs, especially in recruitment, Employee Relations, and learning & development. Strong understanding of Diversity & Inclusion principles and experience implementing D&I strategies in a business context. Expertise in change management and driving People related change Desirable skills/experience you may have Relevant HR qualifications (CIPD or equivalent) preferred. 35 The partnership We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us. We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
BDO UK
Audit Manager - Not for Profit
BDO UK Liverpool, Lancashire
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Feb 08, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Kids Planet Day Nurseries
Early Years Advisor (South)
Kids Planet Day Nurseries
Kids Planet Day Nurseries provide the highest standard of nursery care and education across our settings within a unique environment in which children are actively encouraged to explore, learn and interact with others. With the ongoing growth of Kids Planet, we are delighted to announce we are looking to grow our Early Years Advisory Team. We are looking for a highly dedicated Early Years Advisor based in and around the South Region, with experience of managing and co-ordinating early years settings, with a proven record of enhancing quality. Our Early Years Advisors, lead and support continuous quality improvement across the Kids Planet group through monitoring and training and are an integral part of our Senior Leadership team. Early Years and Quality are broad terms and so this role is varied, fast paced and covers a wide variety of aspects. The South region will include Bristol, Bath, Surrey, Kent, West Sussex, along with any additional settings we may expand into in the future. Responsibilities will include but not be limited to the following: Assessment of quality across all settings within the group Creating and monitoring action plans that will promote continuous improvement, offering creative suggestions and solutions where required to support settings to achieve their full potential offering outstanding childcare Identifying and promoting good practice models Identifying training needs of the teams and supporting our internal training team to deliver in-house training To work collaboratively with the senior management team to enhance the overall curriculum of settings and to be actively involved in supporting new initiatives, as and when necessary To support and lead change within acquisition settings, following the Kids Planet Processes Experience and knowledge required includes: Proven practical experience as a Nursery Manager Proven experience of co-ordinating and managing an early year setting Proven experience of driving and supporting a setting to achieve outstanding outcomes Extensive knowledge of legislation relating to Early Years Knowledge of legislation relating to children with Additional Learning Needs. Understanding of partnership working at operational and strategic levels The ideal applicant will: Hold at least a Level 3 qualification in Early Years Education that is recognised in the UK. Have a minimum of 3 years' experience working at a senior level. Have experience of producing accurate and appropriately evidenced reporting against the EYFS and Ofsted Early Years Inspection Framework. Possess extensive knowledge of Safeguarding. Be able to demonstrate experience of multi-agency working and leading training. Full, clean driving licence and use of a vehicle. Multi-site management is desirable. Why Kids Planet? Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Crowned NMT's Large Nursery Group of the Year, for the second-year running 80% Childcare Discount - T&Cs apply What we'll offer our Early Years Advisors: Life Insurance cover and access to a health plan. Free breakfast, lunch, and healthy snacks to fuel your day! Accredited training through our awesome KP Academy and bespoke training platform. Enhanced leave for maternity, paternity, fertility, and adoption because family matters. Wellbeing goodies, staff rewards, and fun events all year round. Long service awards to celebrate your commitment. Take the day off on your birthday, it's all about you! Competitive salary, pension plan and enhanced holiday allowance. Friendly central support team always on hand to help. The role is field based but will require significant amounts of travel and occasional overnight stays away from home. The role holder is required to work flexibly to meet the needs of the business; this will include some evening or weekend work to support improvement, for example, to deliver evening training sessions.
Feb 08, 2026
Full time
Kids Planet Day Nurseries provide the highest standard of nursery care and education across our settings within a unique environment in which children are actively encouraged to explore, learn and interact with others. With the ongoing growth of Kids Planet, we are delighted to announce we are looking to grow our Early Years Advisory Team. We are looking for a highly dedicated Early Years Advisor based in and around the South Region, with experience of managing and co-ordinating early years settings, with a proven record of enhancing quality. Our Early Years Advisors, lead and support continuous quality improvement across the Kids Planet group through monitoring and training and are an integral part of our Senior Leadership team. Early Years and Quality are broad terms and so this role is varied, fast paced and covers a wide variety of aspects. The South region will include Bristol, Bath, Surrey, Kent, West Sussex, along with any additional settings we may expand into in the future. Responsibilities will include but not be limited to the following: Assessment of quality across all settings within the group Creating and monitoring action plans that will promote continuous improvement, offering creative suggestions and solutions where required to support settings to achieve their full potential offering outstanding childcare Identifying and promoting good practice models Identifying training needs of the teams and supporting our internal training team to deliver in-house training To work collaboratively with the senior management team to enhance the overall curriculum of settings and to be actively involved in supporting new initiatives, as and when necessary To support and lead change within acquisition settings, following the Kids Planet Processes Experience and knowledge required includes: Proven practical experience as a Nursery Manager Proven experience of co-ordinating and managing an early year setting Proven experience of driving and supporting a setting to achieve outstanding outcomes Extensive knowledge of legislation relating to Early Years Knowledge of legislation relating to children with Additional Learning Needs. Understanding of partnership working at operational and strategic levels The ideal applicant will: Hold at least a Level 3 qualification in Early Years Education that is recognised in the UK. Have a minimum of 3 years' experience working at a senior level. Have experience of producing accurate and appropriately evidenced reporting against the EYFS and Ofsted Early Years Inspection Framework. Possess extensive knowledge of Safeguarding. Be able to demonstrate experience of multi-agency working and leading training. Full, clean driving licence and use of a vehicle. Multi-site management is desirable. Why Kids Planet? Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Crowned NMT's Large Nursery Group of the Year, for the second-year running 80% Childcare Discount - T&Cs apply What we'll offer our Early Years Advisors: Life Insurance cover and access to a health plan. Free breakfast, lunch, and healthy snacks to fuel your day! Accredited training through our awesome KP Academy and bespoke training platform. Enhanced leave for maternity, paternity, fertility, and adoption because family matters. Wellbeing goodies, staff rewards, and fun events all year round. Long service awards to celebrate your commitment. Take the day off on your birthday, it's all about you! Competitive salary, pension plan and enhanced holiday allowance. Friendly central support team always on hand to help. The role is field based but will require significant amounts of travel and occasional overnight stays away from home. The role holder is required to work flexibly to meet the needs of the business; this will include some evening or weekend work to support improvement, for example, to deliver evening training sessions.
KP Snacks
People & Payroll Services Manager - FTC
KP Snacks Ashby-de-la-zouch, Leicestershire
People & Payroll Services Manager Maternity Cover (12-month FTC, ideally from mid-April 2026) Ashby-de-la-Zouch (Home of Hula Hoops, popchips, Skips, and more!) We operate a dynamic working model built on trust, choice and balance. Colleagues connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a People & Payroll Services Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Payroll & People Services Manager, you'll lead a team that delivers a first-class HR administration and payroll service to the business. You'll oversee the day-to-day operations of people and payroll services, ensuring accuracy, efficiency and exceptional colleague experience. This role also involves leading the delivery of agreed objectives and strategic plans, managing audits, and supporting the evolution of HR systems to improve efficiency. You'll inspire and develop your team, promoting collaboration and accountability to achieve high performance and service standards. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £6,000 annual car allowance. Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead and develop a high performing team Role modelling behaviours that inspire personal & professional development but also team excellence linked to a continuous improvement mindset Provide an exceptional customer service Confidence in developing and maintaining excellent relationships within HR and with stakeholders at all levels Manage team performance and development Inspire and lead a high-performing team, setting clear objectives, monitoring progress and supporting professional growth Act as the escalation point for complex queries Resolve issues that fall outside standard processes, providing clear guidance and solutions to stakeholders and colleagues Accountable for an efficient HR transactional support service Offering an effective, timely, high quality administration activities to the business via the people and payroll services team Oversee HR systems and service delivery Support the effective use of HR systems, ensuring data integrity and partnering with HR teams to deliver agreed objectives and service levels Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: HR leadership experience You'll have experience managing HR teams in a complex environment Strong knowledge of compliance and legislation Understanding of UK employment law Team leadership and stakeholder management Ability to lead, develop and performance manage within a team, and build strong relationships across all levels Technical and analytical skills Advanced Excel skills, attention to detail and confidence handling sensitive data
Feb 08, 2026
Full time
People & Payroll Services Manager Maternity Cover (12-month FTC, ideally from mid-April 2026) Ashby-de-la-Zouch (Home of Hula Hoops, popchips, Skips, and more!) We operate a dynamic working model built on trust, choice and balance. Colleagues connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a People & Payroll Services Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Payroll & People Services Manager, you'll lead a team that delivers a first-class HR administration and payroll service to the business. You'll oversee the day-to-day operations of people and payroll services, ensuring accuracy, efficiency and exceptional colleague experience. This role also involves leading the delivery of agreed objectives and strategic plans, managing audits, and supporting the evolution of HR systems to improve efficiency. You'll inspire and develop your team, promoting collaboration and accountability to achieve high performance and service standards. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: £6,000 annual car allowance. Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Lead and develop a high performing team Role modelling behaviours that inspire personal & professional development but also team excellence linked to a continuous improvement mindset Provide an exceptional customer service Confidence in developing and maintaining excellent relationships within HR and with stakeholders at all levels Manage team performance and development Inspire and lead a high-performing team, setting clear objectives, monitoring progress and supporting professional growth Act as the escalation point for complex queries Resolve issues that fall outside standard processes, providing clear guidance and solutions to stakeholders and colleagues Accountable for an efficient HR transactional support service Offering an effective, timely, high quality administration activities to the business via the people and payroll services team Oversee HR systems and service delivery Support the effective use of HR systems, ensuring data integrity and partnering with HR teams to deliver agreed objectives and service levels Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: HR leadership experience You'll have experience managing HR teams in a complex environment Strong knowledge of compliance and legislation Understanding of UK employment law Team leadership and stakeholder management Ability to lead, develop and performance manage within a team, and build strong relationships across all levels Technical and analytical skills Advanced Excel skills, attention to detail and confidence handling sensitive data

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