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Portsmouth / Midlands base with travel to client sites Up to £70,000 dependant upon experience, plus car / car allowance, 33 days holiday (including bank holidays), pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role As a Business Development Manager for UPCS you will be responsible for driving strategic growth and market expansion within a designated sector. This will involve the delivery of commercial targets and the implementation of robust sector strategies. You will be a proactive collaborator, have proven experience as a BD Manager, be ready for travel to customer sites, and ideally be based either Portsmouth or Midlands, UK. Both time on-site and time with customers will be prioritised. As part of your key responsibilities you'll: Lead the iterative development of sector strategies by mapping high-potential markets and emerging trends Execute the full sales lifecycle to secure new business that meets or exceeds profitability and growth targets Oversee the submission of detailed bids, tenders, and executive presentations, ensuring strict commercial and financial alignment Cultivate high-value relationships and lead the 'Gate to Great' onboarding process to ensure long-term contract stability Partner with Marketing to deliver sector-specific messaging that articulates a clear competitive advantage Synthesise customer insights into scalable service offerings by collaborating with technical and engineering teams Ensure all growth activities remain synchronised with corporate objectives and the principles of The Unipart Way Maintain a robust opportunity pipeline while providing high-quality cross-vertical leads to support holistic company growth About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Proven track record in high-value business development, with a readiness for frequent travel between sites (Portsmouth/Midlands) Ability to leverage professional experience from the Automotive industry or related high-growth sectors A history of successfully driving market penetration and securing sustainable, high-value revenue growth Expert at building 'executive presence' and managing sophisticated relationships with diverse internal and external stakeholders Proactive mindset for identifying untapped market potential and converting emerging trends into commercial opportunities Advanced skills in securing favorable commercial terms and presenting complex value propositions to diverse audiences Strong fiscal literacy, including P&L management, margin protection, and the development of robust commercial frameworks Expertise in creating detailed quotations and managing rigorous tender processes to ensure profitability targets are met About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.You may have experience of the following: Senior Business Development Manager, Strategic Account Manager, Automotive Sector Sales Manager, Commercial Development Manager, Key Account Director, Head of Business Development (Automotive), Client Solutions Manager, Market Development Manager, Growth & Partnerships Manager, Bid and Tender Manager, Sales & Strategy Manager.REF-

HR Partner Contract Type : Permanent Salary : Grade G £41,771 - £47,181 per annum Location : Fire Service Headquarters, Ripley Hours : 37 hours per week Monday to Friday however you may occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate. Department : Human Resources (HR) Reports to : Senior HR Partner - Operations Closing date: midnight on 10 May 2026 About Us : Derbyshire Fire & Rescue Service (DFRS) is an emergency service with a team of over 800 people working towards the vision of Making Derbyshire Safer Together . We re proud to be one of the country s top-performing fire and rescue services, recently rated Good in 9 out of 11 areas by His Majesty s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. Whether it s responding to emergencies, preventing incidents, or supporting our frontline teams behind the scenes, every role makes a real difference. We work to our values of - Leadership, Respect, Integrity, Openness, Teamwork and Ambition This role will work in partnership with business areas to provide advice and deliver on all aspects of employee relations including complex casework, policy development, recruitment and projects. What we are looking for: An experienced HR professional with a strong background in employee relations. You will be confident in advising and influencing managers at all levels. The role requires someone who is resilient and professional, with the ability to handle sensitive and complex situations as well as being highly organised, with excellent communication skills and the ability to manage conflicting demands. About the role: Working within the HR Services Team you will work in partnership with managers across the Service to deliver professional, HR advice and solutions that drive positive organisational change and performance. You will provide HR support across a wide range of employee relations matters, policy development, organisational change and people management initiatives, ensuring processes are inclusive and our people are supported, engaged and treated fairly. There will be a requirement for some travel for which a pool car will be provided. Required Qualifications and Experience: To be successful in this role, you will bring the following qualifications and experience: Experience of working in HR at an advisory level Experience of casework management and policy development Have a degree level HR related qualification / Level 5 CIPD qualification Full driving licence and ability to travel across Derbyshire What We Offer in Return: We believe in rewarding our people with more than just a salary. Here s what you can expect when you join us: Flexible working hours. Agile working (60% office based). Family friendly policies. Annual leave entitlement of 28 days, increasing to 33 days after 5 years service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost) and eligibility to apply for Blue Light Card. Employee support networks. Enhanced maternity pay (subject to meeting eligibility criteria). Occupational sick pay subject to length of service, increasing up to 6 months full & 6 months half after 5 years service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme (LGPS) Pension Scheme (FPS) with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. To Apply If you feel you are a suitable candidate and would like to work for Derbyshire Fire & Rescue Service, please click apply to be redirected to our website to complete your application. The closing date for completed applications is midnight on 10 May 2026 Interviews will be held week commencing 18 May 2026.

Site Manager - Planned retrofit works £45-55k + package Based in Warwickshire Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project on Social Housing and decent homes in Warwickshire.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £55K + car allowance + Benefits. For your chance of securing this role please apply online now, or call Meg on for more information!

Job Title: Test Equipment Engineer - Hardware (Electrical & Electronic) Location: Portsmouth Broad Oak. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Up to £52,600 depending on skills and experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: As a Test Equipment Engineer - Hardware, you will provide critical engineering support to the underwater system test equipment used across the UK. You will play a key role in ensuring high levels of equipment availability while also improving, upgrading, and designing new test equipment. This role combines hands on fault diagnosis, hardware design, and in service support, working closely with a highly experienced team of engineers. You will work on unique defence systems that you won't find elsewhere, with real hands on responsibility for test equipment design, fault finding, and in service support. You will be a trusted technical contributor to the wider In Service Support Group, supporting both current operations and future capability. Core Duties: Design, improve, and introduce electrical and electronic test equipment, including upgrades driven by obsolescence and capability improvement Lead and carry out hardware development activities, producing circuit diagrams, wiring schedules, specifications, and supporting design documentation Take technical ownership of selected in service test equipment, ensuring availability, reliability, and safe operation Diagnose and fault find complex , specialist test equipment to component level, often working independently on challenging technical issues Contribute to the design assurance and safety of underwater system test equipment, ensuring compliance with company, national, and international standards Compile, review, and approve engineering designs, changes, tasks, and concessions, and act as a technical representative during off site investigations or trials when required Essential Skills: You will have a qualification in Electrical / Electronic Engineering or a closely related discipline (HNC, HND, or Degree level) You will have proven experience in test equipment or hardware design You will have a strong background in fault finding, repair, and investigation of electronic test equipment You will have the ability to create and interpret circuit diagrams, electrical drawings, and technical documentation The Test Equipment Team: You'll be part of an experienced engineering team of around 10 hardware and software engineers, working on long term programmes, offering stability, technical depth, and clear opportunities to develop your career. You'll be working alongside engineers with deep domain expertise , offering strong opportunities for learning, development, and progression. The team reports the Test Equipment Team Leader who reports into the Engineering Manager. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 1st May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

HR Administrator (SC Sponsorship) £26,000 - £28,000 + Company Bonus + Training + Progression + Company Benefits + Hybrid Redhill - Hybrid Are you an HR Administrator or similar, looking for a varied role where you can develop your career within a growing global business and gain exposure across HR and wider operations? This leading provider of satellite communications and IT solutions delivers secure, innovative services to clients across the Defence and Maritime sectors. With over 50 years of sustained growth and more than 250 employees worldwide, the company continues to expand and is now looking to strengthen its HR and Business Support function. In this role, you will support the HR Manager and wider business with a range of HR and administrative duties. This includes managing employee lifecycle processes, maintaining accurate personnel records, supporting payroll and benefits administration, and ensuring compliance with company policies and data protection standards. You will also assist with recruitment, training coordination, and HR reporting, while liaising with internal stakeholders across the business.The role is based in Redhill, working Monday to Friday, 9:00am - 5:00pm, with hybrid working available. This position would suit an HR Administrator or similar looking for a varied role with clear progression opportunities in a supportive and growing organisation. The Role: Support day-to-day HR operations and administration Maintain and update personnel, training, and pension records Assist with employee lifecycle processes (onboarding, changes, leavers) Support payroll and benefits administration Assist with recruitment, training coordination, and HR reporting Liaise with internal teams, employees, and external providers Monday - Friday, 9:00am - 5:00pm, hybrid working The Person: Experience in HR, administration, or business support Strong organisational skills and ability to meet deadlines High level of confidentiality and attention to detail Ability to obtain SC clearance Commutable to Redhill Reference: BBBH24539B HR, Business Support, Administration, Personnel, Payroll, Recruitment, Training, Compliance, Data, Reporting, HR Administrator, Organisation, Communication, Confidentiality, Time Management, Hybrid Working, Redhill, Surrey If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.

We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Provide prompt, professional responses to client and resident enquiries, ensuring clear updates on outstanding issues Oversee all health, safety and compliance requirements across your portfolio Ensure developments operate in line with leases, legislation and best practice Prepare accurate annual budgets and monitor expenditure to maintain strong cost control Carry out regular site inspections to ensure high standards of maintenance Manage contractors to deliver quality, value-for-money services Oversee major works projects, including compliance, contractor coordination and liaison with surveyors Attend on-site resident meetings, including occasional out-of-hours sessions Build strong client relationships and act as the main point of contact for your developments Work closely with your Property Coordinator to ensure efficient administration Maintain accurate property records and contribute to monthly/quarterly reporting Deliver excellent customer service through professionalism and strong technical knowledge Support the day-to-day running of the department and contribute ideas for continuous improvement What You Need to Succeed Minimum 1-3 years block and estate management experience. ATPI qualification Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.

Our client, a leading national provider of workforce and recruitment solutions, is looking to appoint an ambitious and driven Recruitment to oversee a high-profile, multi-site operation. This is an excellent opportunity for an experienced leader who enjoys managing complex operations, developing high-performing teams, and delivering exceptional service within a fast-paced, high-volume environment. This role offers genuine scope to make an impact not just managing day-to-day operations, but shaping performance, driving continuous improvement, and building strong partnerships with key stakeholders. If you are a confident operational leader with strong commercial awareness and a passion for delivering results, this could be the next step in your career. As the Industrial Recruitment Manager, you will take full accountability for the operational performance, workforce delivery, and service excellence across multiple sites within a busy contract environment. You will act as the senior on-site leader, responsible for ensuring operational stability, workforce availability, and compliance standards while driving productivity and performance across your cluster. You will lead from the front setting expectations, motivating your team, and ensuring a culture of accountability, engagement, and continuous improvement. This is a role that combines people leadership, operational oversight, stakeholder management, and commercial responsibility. You will also play a key role in identifying opportunities to improve service delivery, streamline processes, and support the long-term growth and success of the contract. Key Responsibilities Leadership & Team Management Provide strong, visible leadership across multiple operational sites Manage, coach, and develop a team to achieve high levels of performance and engagement Set clear objectives, monitor progress, and support professional development Foster a positive, inclusive, and high-performing team culture Lead by example, promoting accountability, resilience, and collaboration Operational & Service Delivery Management Take ownership of day-to-day operational performance across your cluster Ensure workforce levels meet forecasted demand and service requirements Manage resource planning, scheduling, and contingency planning Drive service delivery standards to consistently meet and exceed KPIs and SLAs Act as the escalation point for operational challenges and service issues Ensure continuity of service during peak periods and operational pressures Compliance, Governance & Risk Management Ensure full compliance with all legal, regulatory, and contractual requirements Oversee pre-employment screening, workforce documentation, and audit readiness Monitor compliance with working time regulations and operational policies Identify risks proactively and implement mitigation strategies Maintain accurate reporting and documentation across operational systems Performance & Continuous Improvement Analyse operational data and management information to identify trends and opportunities Drive efficiency improvements and process enhancements Support business growth through proactive planning and service optimisation Contribute to strategic planning and operational development Deliver against financial targets, productivity measures, and performance indicators What Makes This Role Attractive This is not simply a supervisory role it is a hands-on leadership position with genuine responsibility and influence. You will be trusted to manage a complex, high-volume operation while developing your team and driving measurable performance improvements. The role offers strong visibility, autonomy, and the opportunity to build leadership capability within a nationally recognised organisation delivering essential workforce solutions. This position would particularly suit someone who enjoys: Leading teams in fast-paced operational environments Managing multiple sites or functions Taking ownership of performance and service delivery Driving change and continuous improvement Working closely with senior stakeholders Making decisions and solving problems in real time About You You will likely have experience in one or more of the following environments: Recruitment or workforce management Logistics or distribution Operations or service delivery Manufacturing or industrial settings High-volume staffing environments Multi-site operational management Essential Skills & Experience Proven experience managing teams within a fast-paced operational environment Experience overseeing multi-site or high-volume operations Strong leadership and people management capability Excellent stakeholder and relationship management skills Strong organisational and planning skills Commercial awareness and performance focus Ability to manage competing priorities and operational pressures Sound understanding of compliance, governance, and operational standards Confident decision-maker with strong problem-solving ability Resilient, adaptable, and results-driven approach Why Join This Organisation Opportunity to lead a significant multi-site operation Visible leadership role with real responsibility and autonomy Clear opportunity to develop and progress your management career Supportive leadership structure and established operational framework Competitive salary and commission structure Company car provided Stable, long-term contract environment Exposure to a large-scale operational setting If this sounds like a role for you then apply here for a confidential chat.

MEP Revit & BIM Manager MEP Digital Co-ordination/ Revit & BIM Manager (Stage 5 End-to-End Construction Building Services) Greenwich Design District Competitive depending on experience, Up to circa £70,000 8:00am - 4:30pm (With flexibility if required) Dynamite Recruitment are working exclusively with a fast-growing, modern and dynamic MEP end-stage (Stage 5) construction design business, delivering fully coordinated, build ready solutions using advanced 3D design methods. This business are genuinely at the forefront of what they do not just in design delivery, but in how they operate. They utilise their own on-site scanning technology and work closely with major retail clients including John Lewis, Tesco, Sainsbury's and more , giving their engineers real exposure to high impact, live projects.This MEP Revit & BIM Manager role is client facing and influential , with the opportunity to act as a key figure within a tight knit, ambitious team. You'll be involved across the full lifecycle of Stage 5 delivery - from coordination through to construction ready output. What we're looking for in the new MEP Revit & BIM Manager: Strong level of experience in delivering detailed Stage 5 construction-ready MEP REVIT & BIM drawings, including a clear understanding of installation and fabrication level detail. Experience with Point Cloud data and BIM coordination through CDEs such as BIM360/Autodesk Construction Cloud (ACC). The ideal candidate should be confident in a client-facing role, capable of acting as a lead representative and guiding co-ordinators. More about the Revit & BIM Manager day to day: You will produce Stage 5, construction ready 3D BIM & REVIT models and detailed drawings. Work hands on in Revit, integrating Point Cloud data for accurate as built referencing. Coordinate BIM models across contractors, architects, and project stakeholders using BIM360/Autodesk Construction Cloud. Conduct clash detection, QA, and ensure designs comply with UK building standards. Collaborate with project teams and occasionally attend sites - see your coordinated designs come to life. Overseeing the small coordination team. If you're looking for something a bit more modern, hands-on, and growth focused than a traditional consultancy environment, it's definitely worth a conversation!

Job Title: Principal Mechanical Engineer Location: Rochester; Kent: Onsite Salary: Up to £65,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: The main duty of this role is to provide expert Mechanical Engineering support for the design and development of new innovative designs through to fault finding, diagnostics and salvage of existing products. As a Principal Mechanical Engineer, you will have the ability to lead innovation and provide technical direction to other Engineers/Technicians to develop ideas into a detailed scheme supported by calculations and reports to demonstrate compliance with requirements, which will include support to risk reduction and qualification testing as required. The expectation of a Principal Mechanical Engineer is to provide a high quality service to customers, on time and within budget with minimum management oversight, and be able to present the design detail directly to our high profile customers. Core duties: Using product knowledge and advanced engineering understanding, generate design concepts and solutions from first principals to meet project and customer requirements Prepare and present concise Mechanical Development Plans, Design Scheme Data Packs and other engineering detail for internal review and in a customer forum Taking a Design Authority role in checking and approving datasets (drawings/MBD) to ensure they correct to required standards, that they reflect design intent correctly, and that they adequately define parts for manufacture and inspection Work collaboratively across all engineering disciplines, liaising with technical specialists as required, and supporting Team Leads , Projects and Mechanical Functional Managers in preparing estimates for future design activities Complete Design Authority level checks on the work of other mechanical engineers, which will include designs, design data, hand calculations and technical reports Understand and provide governance on the adherence of Engineers and Technicians to departmental and company policies and procedures It may be required to travel and represent the company, providing presentations, carrying out product installation surveys etc ., away from the Rochester home base Essential Skills: Degree qualified in Mechanical Engineering, or related discipline, or an equivalent combination of other qualifications and experience. Meet the requirements of UK-SPEC at the Chartered Engineer Level Comprehensive experience of the full product design lifecycle, from concept through to production, within an engineering environment Experience in preparing technical datasets (drawings/MBD) and design review datasets Competence in the use of CAD tools to prepare design models, along with proficiency in the CREO CAD system and experience of Teamcenter, DOORS and JIRA, would be advantageous Experience in leading a mechanical, or cross-discipline, design team The Service & Industrialisation (S&I) Team: The team provides engineering support to the wider Service organisation, working closely with Hardware and Systems Engineering teams. The Mechanical Team comprises seven engineers ranging from Apprentice to Principal level. We support a wide portfolio of products across lifecycles exceeding 25 years, ensuring equipment remains safe, reliable, and operational throughout its service life. Our role focuses on keeping aircraft flying by resolving obsolescence issues, carrying out redesign and modification work, and developing repair solutions. This long-term support is critical to maintaining customer capability, meeting airworthiness requirements, and ensuring continued operational availability. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 15th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Senior Planner (MEP/Construction) Based: Oakenshaw, Bradford Competitive salary with Flexible Benefits We have an exciting new opportunity for a Senior Planner to join our team based in xxx. The main purpose of the role is to plan the allocated high value / complex project producing workable realistic and efficient programmes of work which meet an appropriate standard for the contract conditions and both internal and client requirements. Plans will be implemented with the best-practice approach utilising Critical Path Analysis, Resource Planning, Cost Management and Progress/Productivity Monitoring and Control. This role may also be suitable for someone who has previously worked as a project engineer or project manager, with planning experience. This is a permanent staff position with NG Bailey. Responsibilities Key deliverables in this role are: Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and work scope, and reduces risk for NG Bailey. In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). Maintain and update contract baseline in line with agreed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Requirements To be successful in this role you will have: Considerable experience in a planning role on medium to large MEP / Industrial Building Services projects is essential. On site construction experience Experience of NEC 3 contracts (desirable) A relevant industry or professional qualification. Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Travel allowance If this is of interest, please apply with an up to date CV, and your salary/package expectations: Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role As a Snr People Business Partner, you will provide strategic HR guidance to senior leaders, translating business objectives into HR initiatives, and leading projects related to workforce planning, talent management, and organisational change. Key responsibilities involve acting as a strategic advisor, coaching managers and piers, using data to drive decisions, managing complex employee relations cases, and ensuring HR policies comply with current legislation. This role acts as a critical link between People and business functions, supporting senior leaders in achieving their strategic goals through people-centric strategies. Responsibilities Build trusted relationships with senior leaders, providing expert guidance on workforce challenges. Partner with business areas to ensure People solutions are aligned with organisational goals. Act as a key advisor on complex People matters, supporting leaders to drive business success. Support in the embedding of a coaching and development culture within the People Experience Team to enhance effectiveness of the wider People function Foster a positive, high-performance team culture, encouraging open communication and recognition of achievements. Ensure HR services are delivered efficiently, maintaining high standards and legal compliance. Utilise workforce analytics to identify trends, inform decision-making, and measure People Team impact. Build positive employee relations and experience including leading on our Well-being and Diversity initiatives and launching employee community groups across the business. Collaborate with department heads to develop role profiles, competency frameworks, and succession plans for critical positions. Direct a process of organisational planning that evaluates structure, job design, and manpower forecasting throughout the business. Build strong working relationships with internal teams (Operations, Quality, Commercial, Technical, Finance) to ensure seamless service delivery. What you'll need Chartered Membership of CIPD (Level 7) or equivalent experience. In-depth knowledge of HRBP models, organisational design, and workforce planning. Significant experience working in a HRBP model or equivalent framework. Expertise in leading culture change and embedding inclusive practices Good working knowledge of Excel and HRIS systems. Understanding of customer service best practices and quality assurance principles. Strategic thinker with the ability to translate organisational goals into actionable people strategies. Pragmatic approach to problem-solving and continuous improvement. Adaptability in a dynamic team environment. Demonstrated expertise in driving organisational transformation, culture change, and engagement initiatives. Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)

Artis HR are proud to be supporting a well-established organisation in the search for an experienced HR Operations Team Manager to join their People function on a 12-month fixed-term contract. This is a fantastic opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment. The Role Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle. Key responsibilities include: -Leading and managing the People Hub / HR Operations team -Overseeing delivery of core HR services including onboarding, offboarding, data and benefits administration -Managing workflow, capacity and SLAs to maintain service excellence -Acting as an escalation point for complex issues, driving root cause analysis and solutions -Coaching and developing the team to build a high-performance culture -Driving continuous improvement, process optimisation and use of HR systems/technology -Partnering with ER, Payroll and People Partners to ensure seamless delivery -Ensuring strong governance, compliance and data integrity About You -Proven experience leading HR operations or shared services team -Strong knowledge of the employee lifecycle and UK employment law -Experience managing SLAs, workflows and service delivery -A confident leader with a passion for developing and coaching teams -Highly organised, able to manage multiple priorities in a fast-paced environment -Strong stakeholder management and communication skills What's on Offer -Salary up to 55,000 -Hybrid working (2-3 days onsite in Cirencester) -Opportunity to lead and shape a key HR function -Collaborative and forward-thinking People team Additional Information Applicants must have the right to work in the UK. We aim to respond to every application; however, due to the volume of interest, it is not always possible to provide detailed individual feedback. Successful candidates may receive an email requesting further information or inviting them to book an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)

Senior Account Manager - Food Manufacturing / FMCG (Delivery & Site Relationship Lead) Location: Bolton (with regular on site presence) Salary: Circa £35,000 - £40,000 DOE + £10,000 OTE bonus Are you a senior Account Manager who thrives in fast paced manufacturing environments and takes pride in delivering results on site? Do you enjoy owning high volume candidate fulfilment, managing day to day client relationships, and ensuring workforce stability in operationally critical settings? If you're calm under pressure, delivery focused, and confident working closely with production and site leadership teams, we'd love to meet you. Why Workforce? With 17+ years of industry expertise, Workforce is a trusted recruitment partner to leading organisations across Engineering, Manufacturing, FMCG, Automotive, Healthcare, and Hospitality. We deliver high quality temporary and permanent recruitment solutions locally, nationally, and internationally. Due to continued growth within a major food manufacturing partnership, we're looking for a Senior Account Manager to lead delivery and site level relationships for a flagship client. The Role This is a senior, delivery led Account Management role focused on operational execution and on site relationship management. You will act as the primary day to day contact at site level, ensuring recruitment delivery, workforce continuity, and service quality. Commercial strategy and pricing are retained at senior leadership level your focus is delivery excellence and trusted client partnership . What You'll Be Doing Act as the primary on site point of contact for a key food manufacturing client, managing all day to day delivery and relationship activity Own end to end candidate fulfilment across high volume roles, from vacancy briefing through to start dates, retention, and ongoing workforce stability Work closely with Recruitment, Resourcing, and Compliance teams to ensure fast, accurate, and compliant placements Maintain regular on site presence, building strong working relationships with production, engineering, and site leadership teams Manage and resolve day to day operational issues with professionalism and urgency, escalating where appropriate Monitor fulfilment levels, attrition, and workforce trends, proactively flagging risks and pressures internally Support service improvement initiatives and contribute insight to wider account planning discussions What We're Looking For Proven experience in a high volume recruitment or account management role, ideally within Food Manufacturing, FMCG, or similarly fast paced operational environments Comfortable operating on site, working closely with operational and production stakeholders Strong understanding of candidate attraction strategies, including job boards, social media, talent pools, and database searching Delivery driven, organised, and resilient, with the ability to manage multiple priorities under pressure A confident communicator who builds trust through consistency, accountability, and execution Experience using ATS / CRM systems and working within KPI driven recruitment environments What We Offer Competitive salary up to £40,000 DOE Bonus scheme linked to delivery performance, retention, service levels, and client satisfaction (OTE £10,000) 26 days holiday plus Bank Holidays Free, secure parking at our central Bolton office Ongoing training and development opportunities The opportunity to play a key role in a long term, strategic food manufacturing partnership If you're ready to take ownership of a high profile operational account and thrive in a fast paced, delivery focused environment, please apply now!

Project/Office Manager - New Office Launch & Workplace Operations St Andrews 100% office-based 18-month Fixed Term Contract Strong potential to go permanent Are you a Project Manager who loves seeing a big idea come to life? This is a rare and exciting opportunity to lead the opening of a brand-new office , managing the project from planning through to opening day - and then stepping into a key role overseeing the office once it's fully operational This role blends project management, coordination, and operational leadership , making it perfect for someone who thrives on ownership, structure, and people-focused projects. Phase One: Project Management - Office Opening You'll take full ownership of the office launch, including: Planning and delivering the office opening project from start to finish Managing timelines, milestones, budgets, and governance Acting as the main point of contact for internal teams and external suppliers Overseeing office fit-out, furniture layouts, signage, supplies, and readiness Supporting technology set-up including access control, desk booking and parking systems Developing clear communication plans for staff and visitors Spotting gaps, solving problems, and keeping everything on track for go-live Ensuring business continuity and a smooth transition throughout the move Phase Two: Workplace & Office Operations Once the office is open, you'll move into an operational leadership role, including: Managing day-to-day office operations and creating a great workplace experience Overseeing reception, visitors, mail, and office services Managing building security and access arrangements Coordinating cleaning, catering, facilities, and service providers Ensuring health & safety standards are met and maintained Managing office budgets, costs, and service performance Identifying opportunities to improve how the office runs You'll be the go-to person who keeps everything running smoothly What We're Looking For Proven experience as a Project Manager , ideally with office relocations, workplace projects, or large-scale operational projects Strong organisational and stakeholder management skills Confident managing budgets, suppliers, and multiple workstreams Excellent communication skills - calm, clear, and professional Comfortable working in a fully office-based role Proactive, solutions-focused, and thrives on responsibility Why Apply? Lead a high-profile office opening See your project through from concept to reality Work in the beautiful setting of St Andrews 18-month FTC with real potential to go permanent Interested in finding out more? Hit 'apply now', send your CV to or call for a confidential chat. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Job Title: Principal Mechanical Engineer Location: Rochester; Kent: Onsite Salary: Up to £65,000 depending on experience Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. Job Description: The main duty of this role is to provide expert Mechanical Engineering support for the design and development of new innovative designs through to fault finding, diagnostics and salvage of existing products. As a Principal Mechanical Engineer, you will have the ability to lead innovation and provide technical direction to other Engineers/Technicians to develop ideas into a detailed scheme supported by calculations and reports to demonstrate compliance with requirements, which will include support to risk reduction and qualification testing as required. The expectation of a Principal Mechanical Engineer is to provide a high quality service to customers, on time and within budget with minimum management oversight, and be able to present the design detail directly to our high profile customers. Core duties: Using product knowledge and advanced engineering understanding, generate design concepts and solutions from first principals to meet project and customer requirements Prepare and present concise Mechanical Development Plans, Design Scheme Data Packs and other engineering detail for internal review and in a customer forum Taking a Design Authority role in checking and approving datasets (drawings/MBD) to ensure they correct to required standards, that they reflect design intent correctly, and that they adequately define parts for manufacture and inspection Work collaboratively across all engineering disciplines, liaising with technical specialists as required, and supporting Team Leads , Projects and Mechanical Functional Managers in preparing estimates for future design activities Complete Design Authority level checks on the work of other mechanical engineers, which will include designs, design data, hand calculations and technical reports Understand and provide governance on the adherence of Engineers and Technicians to departmental and company policies and procedures It may be required to travel and represent the company, providing presentations, carrying out product installation surveys etc ., away from the Rochester home base Essential Skills: Degree qualified in Mechanical Engineering, or related discipline, or an equivalent combination of other qualifications and experience. Meet the requirements of UK-SPEC at the Chartered Engineer Level Comprehensive experience of the full product design lifecycle, from concept through to production, within an engineering environment Experience in preparing technical datasets (drawings/MBD) and design review datasets Competence in the use of CAD tools to prepare design models, along with proficiency in the CREO CAD system and experience of Teamcenter, DOORS and JIRA, would be advantageous Experience in leading a mechanical, or cross-discipline, design team The Service & Industrialisation (S&I) Team: The team provides engineering support to the wider Service organisation, working closely with Hardware and Systems Engineering teams. The Mechanical Team comprises seven engineers ranging from Apprentice to Principal level. We support a wide portfolio of products across lifecycles exceeding 25 years, ensuring equipment remains safe, reliable, and operational throughout its service life. Our role focuses on keeping aircraft flying by resolving obsolescence issues, carrying out redesign and modification work, and developing repair solutions. This long-term support is critical to maintaining customer capability, meeting airworthiness requirements, and ensuring continued operational availability. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 15th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. The international audit team is an industry agnostic team that specialises in providing fully coordinated secondary audit services to multinationals. Working closely with BDO Member Firms from around the world, the international audit team leverages the controls present at finance service centre locations to design high quality and highly efficient global audit strategies. The international audit team provide a fully project managed and centralised global audit offering to audited entities. Many engagements have an element of travel required, with team members often travelling overseas a number of times a year on audit engagements. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: ACA/ACCA/ICAS qualification or overseas equivalent Experience supervising and coaching junior members of staff Working knowledge of ISAs, IFRS, UK GAAP and Financial Reporting requirements Experience reviewing systems and control environments, as well as undertaking risk assessment and substantive testing on key risk areas Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering Demonstrable knowledge of current economic and market trends Desirable Sector experience appropriate to BDO audited entities Experience auditing international groups and coordinating engagements that operate cross border Experience designing audit strategies base don a combination of substantive and controls-based audit strategies Experience in conducting Group audits under ISA 600 You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action