Job Title: Office & Sales Manager - Internal Sales (Industrial & Manufacturing) Location: Dewsbury area Salary: 30k to 35k (DOE) Role Overview This is an internal Sales Team Leader role within a UK-based manufacturing environment, focused on leading the internal sales function, managing key customer accounts, and working closely with production and operational teams. Following successful completion of the probation period, the role will expand to include line management responsibility for a small production team , strengthening alignment between sales activity, production output, and customer delivery. The position is primarily office-based and combines commercial leadership with operational oversight in a fast-paced, quality-driven manufacturing setting. Key Responsibilities Internal Sales Leadership & Performance Lead, coach, and develop the internal sales team to consistently exceed KPIs and revenue targets Key Account Management (Internal) Manage and develop key customer accounts through ongoing internal engagement Act as the primary internal contact for strategic customers, ensuring consistent service and effective issue resolution Build strong, long-term customer relationships through a consultative, solutions-focused sales approach Identify upsell and cross-sell opportunities to increase account value and customer retention Order, Enquiry & Commercial Management Oversee inbound and outbound sales enquiries, ensuring timely and accurate responses Ensure quotations, pricing, and order processing align with commercial objectives and manufacturing capability Maintain accurate and up-to-date CRM data to support forecasting and reporting Monitor customer ordering patterns to identify opportunities for growth and improvement Manufacturing & Operational Collaboration Work closely with Production and senior stakeholders to align sales commitments with manufacturing capacity Manage customer expectations around lead times, delivery schedules, and production constraints Support purchasing and stock-related decisions where required Proactively address production or operational issues impacting customer orders Skills & Experience Essential Strong experience in internal B2B sales , account management, and sales leadership Background within a manufacturing, engineering, or industrial environment Proven ability to lead teams and deliver against KPIs Strong organisational, communication, and stakeholder management skills Comfortable operating across both commercial and operational functions Data-driven approach to performance management and process improvement Desirable Experience working in SME manufacturing environments Key Competencies Internal Sales Leadership Strategic Account Management KPI & Target Delivery CRM & Sales Performance Analysis Revenue Growth & Customer Retention Cross-Functional Collaboration Role Benefits High-impact internal leadership role within a growing manufacturing business Expanded responsibility post-probation across both sales and production Close collaboration with senior leadership and operational teams Opportunity to influence commercial and operational performance Clear scope for progression and increased responsibility If this role is of interest then apply online or send me your current CV to
Apr 15, 2026
Full time
Job Title: Office & Sales Manager - Internal Sales (Industrial & Manufacturing) Location: Dewsbury area Salary: 30k to 35k (DOE) Role Overview This is an internal Sales Team Leader role within a UK-based manufacturing environment, focused on leading the internal sales function, managing key customer accounts, and working closely with production and operational teams. Following successful completion of the probation period, the role will expand to include line management responsibility for a small production team , strengthening alignment between sales activity, production output, and customer delivery. The position is primarily office-based and combines commercial leadership with operational oversight in a fast-paced, quality-driven manufacturing setting. Key Responsibilities Internal Sales Leadership & Performance Lead, coach, and develop the internal sales team to consistently exceed KPIs and revenue targets Key Account Management (Internal) Manage and develop key customer accounts through ongoing internal engagement Act as the primary internal contact for strategic customers, ensuring consistent service and effective issue resolution Build strong, long-term customer relationships through a consultative, solutions-focused sales approach Identify upsell and cross-sell opportunities to increase account value and customer retention Order, Enquiry & Commercial Management Oversee inbound and outbound sales enquiries, ensuring timely and accurate responses Ensure quotations, pricing, and order processing align with commercial objectives and manufacturing capability Maintain accurate and up-to-date CRM data to support forecasting and reporting Monitor customer ordering patterns to identify opportunities for growth and improvement Manufacturing & Operational Collaboration Work closely with Production and senior stakeholders to align sales commitments with manufacturing capacity Manage customer expectations around lead times, delivery schedules, and production constraints Support purchasing and stock-related decisions where required Proactively address production or operational issues impacting customer orders Skills & Experience Essential Strong experience in internal B2B sales , account management, and sales leadership Background within a manufacturing, engineering, or industrial environment Proven ability to lead teams and deliver against KPIs Strong organisational, communication, and stakeholder management skills Comfortable operating across both commercial and operational functions Data-driven approach to performance management and process improvement Desirable Experience working in SME manufacturing environments Key Competencies Internal Sales Leadership Strategic Account Management KPI & Target Delivery CRM & Sales Performance Analysis Revenue Growth & Customer Retention Cross-Functional Collaboration Role Benefits High-impact internal leadership role within a growing manufacturing business Expanded responsibility post-probation across both sales and production Close collaboration with senior leadership and operational teams Opportunity to influence commercial and operational performance Clear scope for progression and increased responsibility If this role is of interest then apply online or send me your current CV to
Career Choices Dewis Gyrfa Ltd
Birmingham, Staffordshire
£44,447 to £46,547 per year, 28.97% employer pension Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 02/05/2026 About this job Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 15, 2026
Full time
£44,447 to £46,547 per year, 28.97% employer pension Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 02/05/2026 About this job Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Job Title : Project Procurement & Support Co-ordinator Location: Glasgow Salary : £28k - £30k per annum Job Type: Full Time, Permanent Working Hours: Monday to Thursday - 7.30am to 4.45pm and Friday 7.30am to 4.00pm HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Aberdeen, Manchester, and Belfast, providing services to clients across both public and private sectors throughout the UK. About The Role: As part of our continued growth, we have an exciting opportunity for an enthusiastic Project Procurement & Support Co-ordinator to join the HF family at our Glasgow office. This is a permanent role that promises unique challenges, a varied workload and great career progression opportunities. The successful candidate will be responsible for but not limited to: Sourcing, purchasing and coordinating the delivery of all project materials in line with programme requirements. Driving best value through supplier negotiation, pricing comparisons, and use of preferred suppliers. Raising and managing purchase orders, track deliveries, and resolve supply chain issues promptly. Co-ordinating the scheduling, allocation, and movement of plant and equipment across project sites. Liaising with plant hire companies to manage costs, availability, and off-hire to minimise spend. Acting as the primary point of contact for agency labour providers, coordinating workforce requirements with site managers. Maintaining accurate records of agency personnel, timesheets, and associated costs. Printing, distributing, and managing project drawings and technical documentation for the project team. Mark up and track drawing revisions and changes, maintaining an accurate version control register. Ensuring the project team always has access to the most current, approved documentation and issue sheets. Assisting project managers with general administrative tasks including correspondence, filing, and report preparation Supporting the preparation and issue of project documentation, meeting minutes, and progress reports. Key Skills, Qualifications and Experience Required: Strong organisational and time management skills, with the ability to manage multiple competing priorities. High level of accuracy and attention to detail, particularly in document management and purchasing records. Confident communicator with the ability to liaise effectively with suppliers, site teams, and management. Proficient in Microsoft Office (Excel, Word, Outlook) with strong document handling skills. Understanding of document control principles and version management. Ability to work proactively and use initiative in a fast-paced project environment. Demonstrable administrative, coordination, or procurement support experience. National 5s (or equivalent) in English and Maths. HNC/HND or degree in Construction Management / Quantity Surveying. (desirable) CIPS qualification or relevant procurement/supply chain training. (desirable) Health & Safety awareness training (e.g., IOSH). (desirable) Experience of working in an electrical/plumbing wholesale environment. (desirable) In Return, we offer: Competitive Salary 32 Days Holiday (inclusive of bank holidays, pro-rata) Pension Scheme Death in Service Scheme Private Medical Care Critical Illness Care Ongoing training and development Additional Information: Applications close on Tuesday, 31st March 2026 , if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. No Agencies Please. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Procurement Coordinator, Purchasing, Supply Chain Coordinator, Procurement Administrator, Procurement Executive, Procurement Operations, Construction Project Administrator, Materials Procurement Executive, Project Support Coordinator, Construction Support Administrator may also be considered for this role.
Apr 15, 2026
Full time
Job Title : Project Procurement & Support Co-ordinator Location: Glasgow Salary : £28k - £30k per annum Job Type: Full Time, Permanent Working Hours: Monday to Thursday - 7.30am to 4.45pm and Friday 7.30am to 4.00pm HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Aberdeen, Manchester, and Belfast, providing services to clients across both public and private sectors throughout the UK. About The Role: As part of our continued growth, we have an exciting opportunity for an enthusiastic Project Procurement & Support Co-ordinator to join the HF family at our Glasgow office. This is a permanent role that promises unique challenges, a varied workload and great career progression opportunities. The successful candidate will be responsible for but not limited to: Sourcing, purchasing and coordinating the delivery of all project materials in line with programme requirements. Driving best value through supplier negotiation, pricing comparisons, and use of preferred suppliers. Raising and managing purchase orders, track deliveries, and resolve supply chain issues promptly. Co-ordinating the scheduling, allocation, and movement of plant and equipment across project sites. Liaising with plant hire companies to manage costs, availability, and off-hire to minimise spend. Acting as the primary point of contact for agency labour providers, coordinating workforce requirements with site managers. Maintaining accurate records of agency personnel, timesheets, and associated costs. Printing, distributing, and managing project drawings and technical documentation for the project team. Mark up and track drawing revisions and changes, maintaining an accurate version control register. Ensuring the project team always has access to the most current, approved documentation and issue sheets. Assisting project managers with general administrative tasks including correspondence, filing, and report preparation Supporting the preparation and issue of project documentation, meeting minutes, and progress reports. Key Skills, Qualifications and Experience Required: Strong organisational and time management skills, with the ability to manage multiple competing priorities. High level of accuracy and attention to detail, particularly in document management and purchasing records. Confident communicator with the ability to liaise effectively with suppliers, site teams, and management. Proficient in Microsoft Office (Excel, Word, Outlook) with strong document handling skills. Understanding of document control principles and version management. Ability to work proactively and use initiative in a fast-paced project environment. Demonstrable administrative, coordination, or procurement support experience. National 5s (or equivalent) in English and Maths. HNC/HND or degree in Construction Management / Quantity Surveying. (desirable) CIPS qualification or relevant procurement/supply chain training. (desirable) Health & Safety awareness training (e.g., IOSH). (desirable) Experience of working in an electrical/plumbing wholesale environment. (desirable) In Return, we offer: Competitive Salary 32 Days Holiday (inclusive of bank holidays, pro-rata) Pension Scheme Death in Service Scheme Private Medical Care Critical Illness Care Ongoing training and development Additional Information: Applications close on Tuesday, 31st March 2026 , if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. No Agencies Please. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Procurement Coordinator, Purchasing, Supply Chain Coordinator, Procurement Administrator, Procurement Executive, Procurement Operations, Construction Project Administrator, Materials Procurement Executive, Project Support Coordinator, Construction Support Administrator may also be considered for this role.
At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. As a Senior Technical Program Manager (TPM), you lead the charge in changing how people work with data. You will drive high-stakes, multi-workstream programs that have a material impact on customer success and scalability. Your technical expertise and strategic influence will be critical for guiding complex engagements to success and fostering a culture of continuous improvement. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals. The Impact You Will Have Architecting Standards: You will install operating rigor (cadence, metrics, reviews) that doesn't just serve one project, but becomes a "gold standard" adopted by other TPMs across the region. Cross-Functional Synergy: You will lead high-visibility initiatives that require deep collaboration across Product, Engineering, and Marketing, resolving complex misalignments with M6-level Directors that threaten project velocity. Strategic Risk Leadership: You will manage the change management process for large-scale digital transformations, ensuring that customer organizations are culturally and technically ready to adopt the Lakehouse architecture. Knowledge Multiplication: You will contribute significantly to the Databricks community by documenting best practices and leading internal training sessions to level up the entire Professional Services organization. What We Look For Experience: 8-12+ years leading large-scale technical programs. Technical Fluency: Advanced technical fluency; 2 Databricks Associate Certifications or 1 Professional-level Certification required within 6 months of hire. AI Strategy: Proven track record of leveraging AI-enabled tools to optimize large-scale program delivery and cross-functional synergy. Senior Leadership: Proven ability to engage, influence, and build trust with senior executive stakeholders (CxOs). Scope: Experience successfully managing projects with teams of up to 5 people and contract values in excess of $0.5M. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Apr 15, 2026
Full time
At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. As a Senior Technical Program Manager (TPM), you lead the charge in changing how people work with data. You will drive high-stakes, multi-workstream programs that have a material impact on customer success and scalability. Your technical expertise and strategic influence will be critical for guiding complex engagements to success and fostering a culture of continuous improvement. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals. The Impact You Will Have Architecting Standards: You will install operating rigor (cadence, metrics, reviews) that doesn't just serve one project, but becomes a "gold standard" adopted by other TPMs across the region. Cross-Functional Synergy: You will lead high-visibility initiatives that require deep collaboration across Product, Engineering, and Marketing, resolving complex misalignments with M6-level Directors that threaten project velocity. Strategic Risk Leadership: You will manage the change management process for large-scale digital transformations, ensuring that customer organizations are culturally and technically ready to adopt the Lakehouse architecture. Knowledge Multiplication: You will contribute significantly to the Databricks community by documenting best practices and leading internal training sessions to level up the entire Professional Services organization. What We Look For Experience: 8-12+ years leading large-scale technical programs. Technical Fluency: Advanced technical fluency; 2 Databricks Associate Certifications or 1 Professional-level Certification required within 6 months of hire. AI Strategy: Proven track record of leveraging AI-enabled tools to optimize large-scale program delivery and cross-functional synergy. Senior Leadership: Proven ability to engage, influence, and build trust with senior executive stakeholders (CxOs). Scope: Experience successfully managing projects with teams of up to 5 people and contract values in excess of $0.5M. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Get Staffed Online Recruitment Limited
Liverpool, Merseyside
Our client operates the city's waterfront event campus, as well as a ticketing agency and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services. An exciting opportunity has arisen to join the ticketing team as a Client Account Manager - Entertainment and Sports. Our client is seeking a positive, highly motivated, and self-driven individual to play a key role in delivering some of the biggest live events and concerts in Liverpool. Company Benefits Our client is an award-winning, world-class venue where their people are at the heart of everything that they do. Recognition and reward are of huge importance to our client and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan - last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of their campus, they have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role: In this role, you will build and maintain strong relationships across internal teams and work closely with some of the industry s leading promoters. You will act as a trusted partner, using data insights and strategic thinking to support ticket sales performance and maximise commercial success for both promoters and the Arena. Key Responsibilities: Set up and manage events within the ticketing system accurately and efficiently Monitor and manage ticket inventory on a day-to-day basis Analyse sales data to identify opportunities to optimise performance Collaborate with internal teams and external promoters to maximise attendance and revenue About You: Experienced in a ticketed venue, events environment, or similar role Highly organised with the ability to manage multiple priorities in a fast-paced setting Proactive, detail-oriented, and solutions-focused Strong communication and relationship-building skills Commercially aware with a passion for live events If you have the drive, ambition, and enthusiasm to contribute to the continued success of one of the UK s leading entertainment venues, they would love to hear from you. Join our client and be part of something extraordinary. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application as soon as possible. Closing Date: Friday 17 April 2026 Interview Date: Date TBC Equality, Diversity & Inclusion Our client know the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Apr 15, 2026
Full time
Our client operates the city's waterfront event campus, as well as a ticketing agency and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services. An exciting opportunity has arisen to join the ticketing team as a Client Account Manager - Entertainment and Sports. Our client is seeking a positive, highly motivated, and self-driven individual to play a key role in delivering some of the biggest live events and concerts in Liverpool. Company Benefits Our client is an award-winning, world-class venue where their people are at the heart of everything that they do. Recognition and reward are of huge importance to our client and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan - last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of their campus, they have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role: In this role, you will build and maintain strong relationships across internal teams and work closely with some of the industry s leading promoters. You will act as a trusted partner, using data insights and strategic thinking to support ticket sales performance and maximise commercial success for both promoters and the Arena. Key Responsibilities: Set up and manage events within the ticketing system accurately and efficiently Monitor and manage ticket inventory on a day-to-day basis Analyse sales data to identify opportunities to optimise performance Collaborate with internal teams and external promoters to maximise attendance and revenue About You: Experienced in a ticketed venue, events environment, or similar role Highly organised with the ability to manage multiple priorities in a fast-paced setting Proactive, detail-oriented, and solutions-focused Strong communication and relationship-building skills Commercially aware with a passion for live events If you have the drive, ambition, and enthusiasm to contribute to the continued success of one of the UK s leading entertainment venues, they would love to hear from you. Join our client and be part of something extraordinary. Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application as soon as possible. Closing Date: Friday 17 April 2026 Interview Date: Date TBC Equality, Diversity & Inclusion Our client know the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Position Reference: VN2646 Department description Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantages, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Enterprise Technology team sits at the centre of Marex's technology landscape, delivering a cross business platform that enables our trading and business streams to innovate and go to market at pace. We provide shared capabilities including API gateways, centralised APIs, real time data streaming, connectivity solutions and emerging AI driven services. By building scalable, resilient and reusable platform components, the team reduces duplication, accelerates product delivery and ensures consistent standards across the organisation. Engine Room is a core part of this strategy, forming the foundation upon which next generation digital services are built. Marex recognises the need to provide digital services to give client's the best possible experience. As such, the technology team at Marex is playing an increasingly important role in the evolution of the firm and enabling business growth and new products and services. Role Summary Join the Enterprise team working on Engine Room, one of Marex's most strategic technology initiatives. As a Full Stack Developer, you'll help build and evolve a modern, enterprise grade platform at the core of the business. We're growing quickly and need energetic, flexible thinkers who can respond to changing demands, work collaboratively, and bring ideas to the table. If you enjoy solving complex problems in a fast moving environment and want to help shape technology that truly matters, this is the role for you. Responsibilities Role specific: Design, develop and maintain high quality NodeJS/Typescript solutions within the Engine Room platform. Contribute to the development of shared enterprise capabilities including API gateways, centralised APIs, real time data streaming, connectivity frameworks and AI enabled services. Build scalable, resilient and high performance services that support multiple business streams across Marex. Collaborate closely with product owners, architects and other engineering teams to translate business requirements into robust technical solutions. Contribute to architectural design discussions and help shape platform standards, patterns and best practices. Ensure solutions are secure, observable and aligned with enterprise governance and regulatory requirements. Support the continuous improvement of CI/CD pipelines, automated testing and DevOps practices. Participate actively in team discussions, technical brainstorming sessions and knowledge sharing. Adapt quickly to changing priorities and evolving business demands in a fast paced environment. Provide support and troubleshooting for production systems where required, ensuring high availability and reliability. Contribute to documentation and maintain clear technical artefacts to support long term platform sustainability. Promote a collaborative, inclusive and high performing team culture. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills, Experience & Qualifications Competencies: A collaborative team player, approachable, self efficient and influences a positive work Environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Skills and Experience - Essential: Strong commercial experience in NodeJS / Typescript development. Experience building RESTful APIs and microservices in enterprise environments. Good working knowledge of React and modern front end development principles. Experience working with AWS cloud services (e.g. ECS/EKS, Lambda, S3, RDS, API Gateway) Experience with event driven architectures, ideally using Kafka. Understanding of CI/CD pipelines, automated testing and DevOps practices. Experience with Infrastructure as Code, ideally Terraform. Strong understanding of software design principles (SOLID, clean architecture, domain driven design concepts). Experience working in Agile/Scrum delivery environments. Desirable: Working knowledge of Python or C#. Experience building or contributing to enterprise platform or shared services environments. Exposure to API gateway technologies and distributed systems design. Experience implementing observability tooling (logging, monitoring, tracing). Financial services or capital markets experience (advantageous but not essential). Experience using CDM as a data model (advantageous but not essential). Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Acting as a role model for the values of the Company: Respect Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Apr 15, 2026
Full time
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 3,000 employees across Europe, Asia and the Americas. For more information visit Position Reference: VN2646 Department description Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantages, and its technology led service provides access to all major exchanges, order flow management via screen, voice and DMA, plus award winning data, insights and analytics. The Enterprise Technology team sits at the centre of Marex's technology landscape, delivering a cross business platform that enables our trading and business streams to innovate and go to market at pace. We provide shared capabilities including API gateways, centralised APIs, real time data streaming, connectivity solutions and emerging AI driven services. By building scalable, resilient and reusable platform components, the team reduces duplication, accelerates product delivery and ensures consistent standards across the organisation. Engine Room is a core part of this strategy, forming the foundation upon which next generation digital services are built. Marex recognises the need to provide digital services to give client's the best possible experience. As such, the technology team at Marex is playing an increasingly important role in the evolution of the firm and enabling business growth and new products and services. Role Summary Join the Enterprise team working on Engine Room, one of Marex's most strategic technology initiatives. As a Full Stack Developer, you'll help build and evolve a modern, enterprise grade platform at the core of the business. We're growing quickly and need energetic, flexible thinkers who can respond to changing demands, work collaboratively, and bring ideas to the table. If you enjoy solving complex problems in a fast moving environment and want to help shape technology that truly matters, this is the role for you. Responsibilities Role specific: Design, develop and maintain high quality NodeJS/Typescript solutions within the Engine Room platform. Contribute to the development of shared enterprise capabilities including API gateways, centralised APIs, real time data streaming, connectivity frameworks and AI enabled services. Build scalable, resilient and high performance services that support multiple business streams across Marex. Collaborate closely with product owners, architects and other engineering teams to translate business requirements into robust technical solutions. Contribute to architectural design discussions and help shape platform standards, patterns and best practices. Ensure solutions are secure, observable and aligned with enterprise governance and regulatory requirements. Support the continuous improvement of CI/CD pipelines, automated testing and DevOps practices. Participate actively in team discussions, technical brainstorming sessions and knowledge sharing. Adapt quickly to changing priorities and evolving business demands in a fast paced environment. Provide support and troubleshooting for production systems where required, ensuring high availability and reliability. Contribute to documentation and maintain clear technical artefacts to support long term platform sustainability. Promote a collaborative, inclusive and high performing team culture. All staff: Ensure compliance with the company's regulatory requirements under the FCA. Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with. Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values. At all times comply with the FCA's Code of Conduct. Ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. Report any breaches of policy to Compliance and/or your supervisor as required. Escalate risk events immediately. Provide input to risk management processes, as required. Competencies, Skills, Experience & Qualifications Competencies: A collaborative team player, approachable, self efficient and influences a positive work Environment. Demonstrates curiosity. Resilient in a challenging, fast paced environment. Ability to take a high level of responsibility in a fast pace and high volume environment. Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness. Skills and Experience - Essential: Strong commercial experience in NodeJS / Typescript development. Experience building RESTful APIs and microservices in enterprise environments. Good working knowledge of React and modern front end development principles. Experience working with AWS cloud services (e.g. ECS/EKS, Lambda, S3, RDS, API Gateway) Experience with event driven architectures, ideally using Kafka. Understanding of CI/CD pipelines, automated testing and DevOps practices. Experience with Infrastructure as Code, ideally Terraform. Strong understanding of software design principles (SOLID, clean architecture, domain driven design concepts). Experience working in Agile/Scrum delivery environments. Desirable: Working knowledge of Python or C#. Experience building or contributing to enterprise platform or shared services environments. Exposure to API gateway technologies and distributed systems design. Experience implementing observability tooling (logging, monitoring, tracing). Financial services or capital markets experience (advantageous but not essential). Experience using CDM as a data model (advantageous but not essential). Conduct Rules Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Act to deliver good outcomes for retail customers Company Values Acting as a role model for the values of the Company: Respect Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We value the differences that a diverse workforce brings to the company. We welcome applications from candidates returning to the workforce. Also, Marex is committed to avoiding circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. If you would like to receive any information in a different way or would like us to do anything differently to help you, please include it in your application.
Commercial Manager Cirencester, Gloucestershire Full-time Starting ASAP With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability. Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community. Our Values Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change. Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs. Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive. Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value. The Role We are seeking a driven and proactive Commercial Manager to join our Finance Team. In this role, you will drive profitable growth across Kubus' product and service portfolio by ensuring commercial decisions are grounded in strong financial insight, clear governance, and alignment with the strategic direction. The successful candidate will ensure Kubus focuses on commercially viable offerings, builds sustainable margin, and continually elevates commercial discipline to support long term growth. What You'll Be Doing Product & Service Roadmap Support Work collaboratively with Product and Service teams to evaluate new propositions, enhancements and retirement of offerings. Own and maintain commercial business cases for roadmap items, ensuring decisions are backed by financial insight. Analyse market trends, competitive landscape and customer demand to guide prioritisation. Ensure product/service decisions align to Kubus' profitability targets and strategic direction. Deal Commercials & Profitability Governance Provide financial and commercial for significant deals, ensuring pricing, margin and risk meet business expectations. Develop and maintain strong pricing frameworks, discount governance and margin guardrails. Support Sales with commercial modelling, scenario planning and profitability analysis. Conduct post-deals reviews to strengthen future commercial decision-making. Product & Service Profitability Management Implement, own and maintain profitability reporting for key product and service lines. Identify underperforming areas and work with owner to implement improvement plans. Recommend changes to pricing strategy, cost structure or service delivery models to optimise profitability. Bid & Tender Management Support Lead bid/no bid commercial assessments and coordinate BidCo governance. Act as a key commercial contributor in the bid and tender process. Ensure bids are financially sustainable, compliance with governance and aligned with company strategy. Support the creation of commercial schedules, pricing templates and risk registers. Partner with Sales and Legal to ensure terms balance customer needs and protect company interests. Commercial Governance & Continuous Improvement Help establish and evolve commercial governance processes across the organisation. Contribute to the development of a structured NPI/NPI-lite framework for new product/service introductions. Drive cultural uplift in commercial discipline across the Sales, Service and Product teams. What We're Looking For Experience & Qualifications Prior experience in a Commercial, Product, Bid, Finance or similar role. Experience working in a technology, MSP, or reseller environment strongly preferred. Demonstrable experience producing business cases, pricing models and profitability analysis. Familiarity with bid management processes and commercial governance. Strong financial literacy, ideally with experience using commercial/financial modelling tools. Attributes Strong analytical capability with a commercial and strategic mindset. Highly collaborative, able to work effectively across Product, Services, Sales and Finance. Ability to balance commercial opportunity with risk and governance. Clear, concise communicator capable of influencing at multiple levels. Must be able to demonstrate Kubus' company values. What you'll get Competitive salary & bonus scheme Private healthcare & healthcare cash plan Pension contributions above minimum requirement (matched up to 7%) 25 days holiday + bank holidays upon starting, increasing by a day each year to a maximum of 30 days Salary sacrifice electric vehicle scheme Enhanced parental leave Technology scheme Cycle to work scheme Reward & recognition portal - including discounts/cashback at hundreds of retailers This is an exciting opportunity to join our Finance team during an exciting period of growth at Kubus! Based at: Wellington House, Cotswold Business Park, Cirencester, GL7 6BQ (0)
Apr 15, 2026
Full time
Commercial Manager Cirencester, Gloucestershire Full-time Starting ASAP With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability. Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community. Our Values Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change. Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs. Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive. Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value. The Role We are seeking a driven and proactive Commercial Manager to join our Finance Team. In this role, you will drive profitable growth across Kubus' product and service portfolio by ensuring commercial decisions are grounded in strong financial insight, clear governance, and alignment with the strategic direction. The successful candidate will ensure Kubus focuses on commercially viable offerings, builds sustainable margin, and continually elevates commercial discipline to support long term growth. What You'll Be Doing Product & Service Roadmap Support Work collaboratively with Product and Service teams to evaluate new propositions, enhancements and retirement of offerings. Own and maintain commercial business cases for roadmap items, ensuring decisions are backed by financial insight. Analyse market trends, competitive landscape and customer demand to guide prioritisation. Ensure product/service decisions align to Kubus' profitability targets and strategic direction. Deal Commercials & Profitability Governance Provide financial and commercial for significant deals, ensuring pricing, margin and risk meet business expectations. Develop and maintain strong pricing frameworks, discount governance and margin guardrails. Support Sales with commercial modelling, scenario planning and profitability analysis. Conduct post-deals reviews to strengthen future commercial decision-making. Product & Service Profitability Management Implement, own and maintain profitability reporting for key product and service lines. Identify underperforming areas and work with owner to implement improvement plans. Recommend changes to pricing strategy, cost structure or service delivery models to optimise profitability. Bid & Tender Management Support Lead bid/no bid commercial assessments and coordinate BidCo governance. Act as a key commercial contributor in the bid and tender process. Ensure bids are financially sustainable, compliance with governance and aligned with company strategy. Support the creation of commercial schedules, pricing templates and risk registers. Partner with Sales and Legal to ensure terms balance customer needs and protect company interests. Commercial Governance & Continuous Improvement Help establish and evolve commercial governance processes across the organisation. Contribute to the development of a structured NPI/NPI-lite framework for new product/service introductions. Drive cultural uplift in commercial discipline across the Sales, Service and Product teams. What We're Looking For Experience & Qualifications Prior experience in a Commercial, Product, Bid, Finance or similar role. Experience working in a technology, MSP, or reseller environment strongly preferred. Demonstrable experience producing business cases, pricing models and profitability analysis. Familiarity with bid management processes and commercial governance. Strong financial literacy, ideally with experience using commercial/financial modelling tools. Attributes Strong analytical capability with a commercial and strategic mindset. Highly collaborative, able to work effectively across Product, Services, Sales and Finance. Ability to balance commercial opportunity with risk and governance. Clear, concise communicator capable of influencing at multiple levels. Must be able to demonstrate Kubus' company values. What you'll get Competitive salary & bonus scheme Private healthcare & healthcare cash plan Pension contributions above minimum requirement (matched up to 7%) 25 days holiday + bank holidays upon starting, increasing by a day each year to a maximum of 30 days Salary sacrifice electric vehicle scheme Enhanced parental leave Technology scheme Cycle to work scheme Reward & recognition portal - including discounts/cashback at hundreds of retailers This is an exciting opportunity to join our Finance team during an exciting period of growth at Kubus! Based at: Wellington House, Cotswold Business Park, Cirencester, GL7 6BQ (0)
ITAB Shop Concept AB
Hemel Hempstead, Hertfordshire
The Account Manager/Director manages the relationship between the business and our key customers, and acts as the mini-GM for that part of our business inside ITAB. The Account Manager/ Director leads the Customer Team including both direct and indirect resources and drives all customer facing activity for one or multiple of ITAB's major clients. Operating across a wide network of functions and stakeholders in order to achieve profitable and sustainable growth in the account P&L through expert Retail knowledge, leadership and a passion for sales. The role is tasked with developing and executing the customer strategy aligning the Retailers key objectives to ITAB solutions ensuring that the client's needs and expectations are exceeded. The role will represent the entire range of ITAB solutions in order to drive and convert the opportunity pipeline across ITAB's broad solution portfolio. The main objective of the role is to be the lead for all customer related activity. Supported by their Customer Team, the Account Manager/Director will act as the conduit for all development and ongoing activities. The role is expected to create and deliver on its Customer Strategy and sales budget, alongside managing the resource requirements using the P&L ensuring all internal functions are clear and aligned to the customers' requirements and expectations. The Account Manager/Director will consistently review and report on its customers performance utilizing the business finance, CRM and ERP systems. Whilst forecasting future customer activity. The role requires strong communication skills, proficiency in data analysis, CRM system management and effective presentation skills. The Account Manager/Director is expected to act as an ambassador for ITAB, through leadership, coaching, support, time and engagement to help improve the ongoing development and outcomes of the Customer Teams. Opportunity identification and creation / ROI modelling / commercial proposals will be required depending on the customers requirements. The role will foster strong and long term relationships within its customers to drive mutually beneficial activity and growth. Key Competences / Skills Creation and execution of an Account Strategy. Leading and managing a direct and indirect team whilst overseeing resource requirements. Building long lasting relationships with internal and external stakeholders. Lead the strategic account planning process with Senior management, ensuring alignment to the customers. Strategic objectives to the current and future ITAB proposition. Develop first hand key Sector insight, understanding key trends and consumer behaviours. Identify opportunities for cross selling products and services. Maintain knowledge and awareness of competing products/services, discount and pricing structures, client buying and decision-making processes and overall strengths and weaknesses in order to determine how best to both respond to and create new demand. Maintains the CRM system in detail and participates in regular sales reviews and maintain data and information relevant to key accounts for the purpose of conducting analysis. Work closely business functions to maintain account performance objectives and meet the customers expectation. A working knowledge of retail facing technology, covering hardware and software would be highly beneficial in creating future solutions and opportunities with the client. An in-depth working knowledge of Retail is paramount in order to use insight and expertise and translate into challenging and return on investment focused solutions along with the ability to present and share through a consultative approach. The ability to communicate effectively at all levels and via all styles are a major requirement of this position. A committed and goal orientated individual, be customer focused, have a positive can-do attitude, be comfortable working in a fast-paced environment. People skills are also necessary for the position and be both likable and relatable to establish strong and and meaningful connections with consumers on behalf of ITAB. The ability to converse with Retailers about Retail is an essential part of the Account Manager/Director role being able to see the opportunities through the eyes of the Retailer, Partner and Consumer.
Apr 15, 2026
Full time
The Account Manager/Director manages the relationship between the business and our key customers, and acts as the mini-GM for that part of our business inside ITAB. The Account Manager/ Director leads the Customer Team including both direct and indirect resources and drives all customer facing activity for one or multiple of ITAB's major clients. Operating across a wide network of functions and stakeholders in order to achieve profitable and sustainable growth in the account P&L through expert Retail knowledge, leadership and a passion for sales. The role is tasked with developing and executing the customer strategy aligning the Retailers key objectives to ITAB solutions ensuring that the client's needs and expectations are exceeded. The role will represent the entire range of ITAB solutions in order to drive and convert the opportunity pipeline across ITAB's broad solution portfolio. The main objective of the role is to be the lead for all customer related activity. Supported by their Customer Team, the Account Manager/Director will act as the conduit for all development and ongoing activities. The role is expected to create and deliver on its Customer Strategy and sales budget, alongside managing the resource requirements using the P&L ensuring all internal functions are clear and aligned to the customers' requirements and expectations. The Account Manager/Director will consistently review and report on its customers performance utilizing the business finance, CRM and ERP systems. Whilst forecasting future customer activity. The role requires strong communication skills, proficiency in data analysis, CRM system management and effective presentation skills. The Account Manager/Director is expected to act as an ambassador for ITAB, through leadership, coaching, support, time and engagement to help improve the ongoing development and outcomes of the Customer Teams. Opportunity identification and creation / ROI modelling / commercial proposals will be required depending on the customers requirements. The role will foster strong and long term relationships within its customers to drive mutually beneficial activity and growth. Key Competences / Skills Creation and execution of an Account Strategy. Leading and managing a direct and indirect team whilst overseeing resource requirements. Building long lasting relationships with internal and external stakeholders. Lead the strategic account planning process with Senior management, ensuring alignment to the customers. Strategic objectives to the current and future ITAB proposition. Develop first hand key Sector insight, understanding key trends and consumer behaviours. Identify opportunities for cross selling products and services. Maintain knowledge and awareness of competing products/services, discount and pricing structures, client buying and decision-making processes and overall strengths and weaknesses in order to determine how best to both respond to and create new demand. Maintains the CRM system in detail and participates in regular sales reviews and maintain data and information relevant to key accounts for the purpose of conducting analysis. Work closely business functions to maintain account performance objectives and meet the customers expectation. A working knowledge of retail facing technology, covering hardware and software would be highly beneficial in creating future solutions and opportunities with the client. An in-depth working knowledge of Retail is paramount in order to use insight and expertise and translate into challenging and return on investment focused solutions along with the ability to present and share through a consultative approach. The ability to communicate effectively at all levels and via all styles are a major requirement of this position. A committed and goal orientated individual, be customer focused, have a positive can-do attitude, be comfortable working in a fast-paced environment. People skills are also necessary for the position and be both likable and relatable to establish strong and and meaningful connections with consumers on behalf of ITAB. The ability to converse with Retailers about Retail is an essential part of the Account Manager/Director role being able to see the opportunities through the eyes of the Retailer, Partner and Consumer.
The IT Support Engineer plays a key role in ensuring the stability, security, and effective operation of Colt DCS end-user technology. Reporting to the Service Support Manager, this role provides first and second-line support for workplace technologies such as laptops, printers, monitors, peripherals, and meeting room solutions, alongside a suite of core business systems and Microsoft 365 applications. What you will do This is a hybrid role with an expectation to work onsite three days per week, providing hands on support for workplace technology and acting as a visible IT presence for end users. The role coordinates with third party service providers for hardware support while managing incidents and service requests through to resolution. Travel to nearby Colt DCS sites may also be required to provide onsite support where needed. The IT Support Engineer performs structured investigations, implements break fix solutions, and works closely with internal technology teams and external suppliers to restore services efficiently and maintain a high quality support experience for users. What we're looking for Outcomes: Workplace Technology Support: Provide first and second-line support for end user technology, including laptops, peripherals, printers, and meeting room systems, ensuring incidents and service requests are managed effectively and resolved within agreed service levels. Onsite IT Presence & End User Support: Act as a visible IT presence by providing onsite support (three days per week) for workplace technology, diagnosing and resolving user issues, and coordinating with third party providers where hardware replacement or specialist support is required. Incident & Request Management: Take ownership of tickets throughout their lifecycle, performing structured investigations, implementing break fix solutions, and ensuring clear communication with users until resolution. Vendor & Supplier Coordination: Work closely with internal technology teams and external suppliers to ensure effective escalation and resolution of incidents affecting end user technology. Device & Technology Deployment: Support the rollout, configuration, and upgrade of end user devices and workplace technology solutions, helping ensure smooth adoption of new tools and services across Colt DCS. Knowledge & Documentation Management: Maintain and update knowledge articles, user guides, and internal documentation to support users and improve the efficiency of the support function. Global Team Collaboration: Collaborate with colleagues across regions to support consistent global service coverage and ensure users receive reliable IT support. Skills / Experience: IT Support & Troubleshooting - Some experience in IT support or a technical service desk environment, providing first line support across end user technology and business applications. Workplace Technology Support - Familiarity with supporting workplace technologies such as Microsoft 365, laptops, monitors, peripherals, and meeting room systems, helping users work productively in both office and remote environments. Service Management Awareness - Understanding of IT service management concepts such as incident management, request fulfilment, and ticket lifecycle management. Familiarity with ITIL principles is desirable. IT Service Management Tools - Experience using IT service management platforms such as Cherwell, Neurons, Jira, ServiceNow, or similar ticketing systems is beneficial. Problem Solving Skills - Ability to troubleshoot common technical issues, follow structured investigation steps, and escalate issues when required. Technical Learning Agility - Quick to learn new systems, tools, and business processes, with the ability to adapt to a diverse technology environment. Communication - Strong verbal and written communication skills with the ability to explain technical issues clearly to non technical users. Vendor & Supplier Collaboration - Comfortable working with third party suppliers and service providers, including coordinating escalations and collaborating on the resolution of technical issues. Documentation & Knowledge Sharing - Ability to contribute to knowledge articles, user guides, and internal documentation to support users and improve support processes. Professionalism & Customer Focus - Demonstrates a positive, customer focused approach with attention to detail and a commitment to delivering high quality user support
Apr 15, 2026
Full time
The IT Support Engineer plays a key role in ensuring the stability, security, and effective operation of Colt DCS end-user technology. Reporting to the Service Support Manager, this role provides first and second-line support for workplace technologies such as laptops, printers, monitors, peripherals, and meeting room solutions, alongside a suite of core business systems and Microsoft 365 applications. What you will do This is a hybrid role with an expectation to work onsite three days per week, providing hands on support for workplace technology and acting as a visible IT presence for end users. The role coordinates with third party service providers for hardware support while managing incidents and service requests through to resolution. Travel to nearby Colt DCS sites may also be required to provide onsite support where needed. The IT Support Engineer performs structured investigations, implements break fix solutions, and works closely with internal technology teams and external suppliers to restore services efficiently and maintain a high quality support experience for users. What we're looking for Outcomes: Workplace Technology Support: Provide first and second-line support for end user technology, including laptops, peripherals, printers, and meeting room systems, ensuring incidents and service requests are managed effectively and resolved within agreed service levels. Onsite IT Presence & End User Support: Act as a visible IT presence by providing onsite support (three days per week) for workplace technology, diagnosing and resolving user issues, and coordinating with third party providers where hardware replacement or specialist support is required. Incident & Request Management: Take ownership of tickets throughout their lifecycle, performing structured investigations, implementing break fix solutions, and ensuring clear communication with users until resolution. Vendor & Supplier Coordination: Work closely with internal technology teams and external suppliers to ensure effective escalation and resolution of incidents affecting end user technology. Device & Technology Deployment: Support the rollout, configuration, and upgrade of end user devices and workplace technology solutions, helping ensure smooth adoption of new tools and services across Colt DCS. Knowledge & Documentation Management: Maintain and update knowledge articles, user guides, and internal documentation to support users and improve the efficiency of the support function. Global Team Collaboration: Collaborate with colleagues across regions to support consistent global service coverage and ensure users receive reliable IT support. Skills / Experience: IT Support & Troubleshooting - Some experience in IT support or a technical service desk environment, providing first line support across end user technology and business applications. Workplace Technology Support - Familiarity with supporting workplace technologies such as Microsoft 365, laptops, monitors, peripherals, and meeting room systems, helping users work productively in both office and remote environments. Service Management Awareness - Understanding of IT service management concepts such as incident management, request fulfilment, and ticket lifecycle management. Familiarity with ITIL principles is desirable. IT Service Management Tools - Experience using IT service management platforms such as Cherwell, Neurons, Jira, ServiceNow, or similar ticketing systems is beneficial. Problem Solving Skills - Ability to troubleshoot common technical issues, follow structured investigation steps, and escalate issues when required. Technical Learning Agility - Quick to learn new systems, tools, and business processes, with the ability to adapt to a diverse technology environment. Communication - Strong verbal and written communication skills with the ability to explain technical issues clearly to non technical users. Vendor & Supplier Collaboration - Comfortable working with third party suppliers and service providers, including coordinating escalations and collaborating on the resolution of technical issues. Documentation & Knowledge Sharing - Ability to contribute to knowledge articles, user guides, and internal documentation to support users and improve support processes. Professionalism & Customer Focus - Demonstrates a positive, customer focused approach with attention to detail and a commitment to delivering high quality user support
Business Development Manager Salary: £25,000 - £50,000 basic + uncapped commission Job Type: Full-time, Permanent Overview An established and growing logistics business is seeking a Business Development Manager to support continued expansion. This role is ideal for a sales professional who enjoys developing new business, managing their own pipeline, and building long-term client relationships. You will have the autonomy to drive revenue growth while working closely with internal teams to deliver high-quality solutions to customers. Key Responsibilities Identify and develop new business opportunities Build and manage a strong sales pipeline Convert prospects into long-term, profitable customers Conduct meetings via phone, video, and face to face Understand client requirements and deliver appropriate solutions Build and maintain effective working relationships Collaborate internally to ensure excellent service delivery Skills & Experience Minimum 3 years proven experience in a business development or sales role (ideally Freight) Strong communication and relationship-building skills Confident, professional approach to client engagement Well organised with the ability to manage priorities effectively Self-motivated and comfortable working in a target-driven environment What's On Offer Competitive basic salary with uncapped commission Autonomy and responsibility within a growing business Clear opportunity to develop and progress Supportive and professional working environment For more information, please apply now
Apr 15, 2026
Full time
Business Development Manager Salary: £25,000 - £50,000 basic + uncapped commission Job Type: Full-time, Permanent Overview An established and growing logistics business is seeking a Business Development Manager to support continued expansion. This role is ideal for a sales professional who enjoys developing new business, managing their own pipeline, and building long-term client relationships. You will have the autonomy to drive revenue growth while working closely with internal teams to deliver high-quality solutions to customers. Key Responsibilities Identify and develop new business opportunities Build and manage a strong sales pipeline Convert prospects into long-term, profitable customers Conduct meetings via phone, video, and face to face Understand client requirements and deliver appropriate solutions Build and maintain effective working relationships Collaborate internally to ensure excellent service delivery Skills & Experience Minimum 3 years proven experience in a business development or sales role (ideally Freight) Strong communication and relationship-building skills Confident, professional approach to client engagement Well organised with the ability to manage priorities effectively Self-motivated and comfortable working in a target-driven environment What's On Offer Competitive basic salary with uncapped commission Autonomy and responsibility within a growing business Clear opportunity to develop and progress Supportive and professional working environment For more information, please apply now
About The Role FDM is a global business and technology consultancy seeking a Project Manager to work for our client within the finance industry. This is initially a 12 month contract with very good prospects to extend and will be a hybrid role that will be based in London. Our client is seeking a Project Manager to delivery Client Implementation Projects for predominantly Corporate Actions & Income Processing. You will work closely with the client to agree on the project scope and plan and ensure that the project adheres to the firm's delivery standards and ensuring that both client and internal teams are held accountable. Strong influencing skills are needed to keep deliveries on track and ensure contractual obligations are met. Responsibilities: Lead end-to-end SaaS/software implementation projects from project initiation through go-live. Partner with clients to define project scope, timelines, deliverables, and success criteria. Develop and maintain detailed project plans and proactively track milestones and dependencies. Coordinate cross-functional teams including Product, Engineering, QA, Data/Conversion, and Client stakeholders. Facilitate project meetings, status updates, and steering discussions with internal and external stakeholders. Identify, manage, and escalate risks and issues to ensure timely resolution. Track scope changes and support structured change management processes. Coordinate and manage User Acceptance Testing (UAT), ensuring effective defect tracking and prioritization. Oversee data migration activities in collaboration with internal analysts and client teams. Support Program Increment planning and participate in relevant Agile ceremonies. Ensure readiness for go-live and coordinate transition to production support teams. Contribute to continuous improvement of implementation processes and delivery standards. About You 3-6 years of experience managing end-to-end software or SaaS delivery projects. Proven experience delivering technology projects within a banking, financial services, or software vendor environment. Solid hands-on experience across core project management areas including planning, scheduling, risk and issue management, scope/change tracking, and status reporting. Experience tracking project financials and timelines Experience working directly with external clients in a delivery or implementation capacity. Ability to independently manage small-to-medium implementation projects with minimal oversight. Strong communication skills with the ability to engage effectively with both business and technical stakeholders. Excellent organizational skills and strong attention to detail. Self-motivated and comfortable working across globally distributed teams. Ability to manage multiple priorities in a fast-paced, client-driven environment. Strong problem-solving skills and confidence in challenging and clarifying requirements when needed. Willingness to work in a hybrid model (2-3 days per week in the office). Nice to Have Knowledge of Corporate Actions Processing or Asset Servicing. Experience using JIRA and Confluence. Project Management certifications (PMP, PRINCE2, Agile) are a plus About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Apr 15, 2026
Contractor
About The Role FDM is a global business and technology consultancy seeking a Project Manager to work for our client within the finance industry. This is initially a 12 month contract with very good prospects to extend and will be a hybrid role that will be based in London. Our client is seeking a Project Manager to delivery Client Implementation Projects for predominantly Corporate Actions & Income Processing. You will work closely with the client to agree on the project scope and plan and ensure that the project adheres to the firm's delivery standards and ensuring that both client and internal teams are held accountable. Strong influencing skills are needed to keep deliveries on track and ensure contractual obligations are met. Responsibilities: Lead end-to-end SaaS/software implementation projects from project initiation through go-live. Partner with clients to define project scope, timelines, deliverables, and success criteria. Develop and maintain detailed project plans and proactively track milestones and dependencies. Coordinate cross-functional teams including Product, Engineering, QA, Data/Conversion, and Client stakeholders. Facilitate project meetings, status updates, and steering discussions with internal and external stakeholders. Identify, manage, and escalate risks and issues to ensure timely resolution. Track scope changes and support structured change management processes. Coordinate and manage User Acceptance Testing (UAT), ensuring effective defect tracking and prioritization. Oversee data migration activities in collaboration with internal analysts and client teams. Support Program Increment planning and participate in relevant Agile ceremonies. Ensure readiness for go-live and coordinate transition to production support teams. Contribute to continuous improvement of implementation processes and delivery standards. About You 3-6 years of experience managing end-to-end software or SaaS delivery projects. Proven experience delivering technology projects within a banking, financial services, or software vendor environment. Solid hands-on experience across core project management areas including planning, scheduling, risk and issue management, scope/change tracking, and status reporting. Experience tracking project financials and timelines Experience working directly with external clients in a delivery or implementation capacity. Ability to independently manage small-to-medium implementation projects with minimal oversight. Strong communication skills with the ability to engage effectively with both business and technical stakeholders. Excellent organizational skills and strong attention to detail. Self-motivated and comfortable working across globally distributed teams. Ability to manage multiple priorities in a fast-paced, client-driven environment. Strong problem-solving skills and confidence in challenging and clarifying requirements when needed. Willingness to work in a hybrid model (2-3 days per week in the office). Nice to Have Knowledge of Corporate Actions Processing or Asset Servicing. Experience using JIRA and Confluence. Project Management certifications (PMP, PRINCE2, Agile) are a plus About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension
Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.In recent years, we have experienced significant growth, expanding our services and global presence.With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview: As a Senior IT Category Manager, you will be responsible for building and transforming the IT procurement category, establishing best-in-class processes, and delivering a step-change in value and performance. You will act as a strategic partner to the CTO and IT leadership teams, including Infrastructure, ITSM, Security, Applications, and Architecture, ensuring sourcing strategies align with technology roadmaps, risk posture, and business priorities.In this role, you will lead complex commercial negotiations and manage contracts to secure competitive outcomes, mitigate risk, and ensure compliance with internal policies. A critical focus will be on optimizing relationships with major offshore service providers, addressing cost leakages, and renegotiating agreements to deliver substantial savings. You will collaborate closely with Legal, Security, and Finance to oversee the full procurement lifecycle, maintaining operational excellence and governance standards.You will also manage and develop strategic relationships with global technology vendors, ensuring delivery of high-quality solutions at optimal terms. Leveraging data-driven insights, you will identify opportunities to rationalize the IT supplier base, optimize spend, and support sustainability and innovation goals. Your ability to work cross-functionally and communicate effectively will be key to influencing stakeholders and demonstrating the strategic value of Procurement within the IT domain. What you will do: IT Savings & Commercial Excellence Drive complex negotiations and contract management to secure competitive outcomes and minimize risk across IT categories (hardware, software, cloud, and services). Rebaseline and renegotiate commercial terms with major onshore and offshore service providers, eliminating cost leakages and improving delivery value. Optimize commercial arrangements with leading technology vendors across licensing, subscriptions, cloud consumption, and support services. Partner with Legal, Security, and Finance to ensure robust risk management, compliance with governance standards, and contract lifecycle discipline (renewals, notice periods, and terminations). Identify and implement cost-saving opportunities through strategic sourcing, supplier leverage, demand management, and process optimization to support IT budget efficiency. Strategic Procurement & Supplier Rationalization Own the IT procurement strategy and execution, accountable for measurable improvements in cost, quality, and supplier performance. Develop and execute IT category strategies aligned with technology roadmaps and innovation priorities, enabling scalable, secure, and cost-effective solutions. Rationalize and optimize the IT supplier portfolio using data-driven insights to consolidate spend, reduce complexity, and improve governance and service levels. Establish a strategic supplier panel, SRM framework, and performance scorecards to drive continuous improvement and partnership value. Operational Excellence Lead the redesign and continuous improvement of IT procurement processes, leveraging best practices and automation to increase efficiency and compliance. Ensure end-to-end process discipline across requisition-to-contract-to-invoice, enforcing policy controls (e.g., No PO, No Pay) and audit-ready documentation. Monitor supplier performance, contractual obligations, SLAs, and KPIs; implement corrective actions and improvement plans where required. Support sustainability objectives by embedding responsible sourcing criteria and efficient consumption practices in IT deals. Internal Advocacy & Collaboration Work closely with the CTO and IT leadership teams (Infrastructure, ITSM, Security, Applications, Data) to align sourcing strategies with technology needs and business outcomes. Proactively engage stakeholders to understand requirements, influence decision-making, and ensure early involvement of Procurement in IT initiatives and renewals. Represent Procurement across the organization, promoting its strategic value and fostering collaborative, outcomes-focused relationships. Who You Are: Minimum 5 years in procurement or management consulting with a strong track record across hardware, software, cloud, and IT services; combines strategic insight with hands-on execution. Experienced in leading complex, high-value negotiations to secure favorable terms, deliver measurable savings, and maintain strong supplier relationships. Demonstrated success renegotiating multi-million contracts with major offshore providers (e.g., TCS, Tech Mahindra) and leading global technology vendors (e.g., Microsoft, Amazon). Highly organized; applies a structured, project-based approach to procurement initiatives and IT sourcing programs in dynamic environments. Proficient with analytics tools (e.g., Power BI) to assess IT spend, identify addressable opportunities, and generate actionable insights; quantifies impact through savings and performance improvements. Skilled in rationalizing IT supplier bases through data analysis and strategic sourcing, contributing to cost reduction, operational efficiency, and improved governance. Deep understanding of procurement policy, IT governance, and risk management; ensures consistent adherence across all IT procurement activities. Passionate about technology, AI, and process improvement; continuously seeks innovative ways to optimize IT procurement workflows and efficiency. Empathetic, cross-functional collaborator; comfortable presenting to leadership (including CTO and IT executives) and building strong relationships to align procurement with technology needs. Open to feedback and committed to professional growth; embraces change and contributes to the evolution of IT procurement practices. Understands procurement's role as a strategic enabler; approaches work with a collaborative, stakeholder-focused mindset. Why Planet : Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now .At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
Apr 15, 2026
Full time
Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.In recent years, we have experienced significant growth, expanding our services and global presence.With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers. Role Overview: As a Senior IT Category Manager, you will be responsible for building and transforming the IT procurement category, establishing best-in-class processes, and delivering a step-change in value and performance. You will act as a strategic partner to the CTO and IT leadership teams, including Infrastructure, ITSM, Security, Applications, and Architecture, ensuring sourcing strategies align with technology roadmaps, risk posture, and business priorities.In this role, you will lead complex commercial negotiations and manage contracts to secure competitive outcomes, mitigate risk, and ensure compliance with internal policies. A critical focus will be on optimizing relationships with major offshore service providers, addressing cost leakages, and renegotiating agreements to deliver substantial savings. You will collaborate closely with Legal, Security, and Finance to oversee the full procurement lifecycle, maintaining operational excellence and governance standards.You will also manage and develop strategic relationships with global technology vendors, ensuring delivery of high-quality solutions at optimal terms. Leveraging data-driven insights, you will identify opportunities to rationalize the IT supplier base, optimize spend, and support sustainability and innovation goals. Your ability to work cross-functionally and communicate effectively will be key to influencing stakeholders and demonstrating the strategic value of Procurement within the IT domain. What you will do: IT Savings & Commercial Excellence Drive complex negotiations and contract management to secure competitive outcomes and minimize risk across IT categories (hardware, software, cloud, and services). Rebaseline and renegotiate commercial terms with major onshore and offshore service providers, eliminating cost leakages and improving delivery value. Optimize commercial arrangements with leading technology vendors across licensing, subscriptions, cloud consumption, and support services. Partner with Legal, Security, and Finance to ensure robust risk management, compliance with governance standards, and contract lifecycle discipline (renewals, notice periods, and terminations). Identify and implement cost-saving opportunities through strategic sourcing, supplier leverage, demand management, and process optimization to support IT budget efficiency. Strategic Procurement & Supplier Rationalization Own the IT procurement strategy and execution, accountable for measurable improvements in cost, quality, and supplier performance. Develop and execute IT category strategies aligned with technology roadmaps and innovation priorities, enabling scalable, secure, and cost-effective solutions. Rationalize and optimize the IT supplier portfolio using data-driven insights to consolidate spend, reduce complexity, and improve governance and service levels. Establish a strategic supplier panel, SRM framework, and performance scorecards to drive continuous improvement and partnership value. Operational Excellence Lead the redesign and continuous improvement of IT procurement processes, leveraging best practices and automation to increase efficiency and compliance. Ensure end-to-end process discipline across requisition-to-contract-to-invoice, enforcing policy controls (e.g., No PO, No Pay) and audit-ready documentation. Monitor supplier performance, contractual obligations, SLAs, and KPIs; implement corrective actions and improvement plans where required. Support sustainability objectives by embedding responsible sourcing criteria and efficient consumption practices in IT deals. Internal Advocacy & Collaboration Work closely with the CTO and IT leadership teams (Infrastructure, ITSM, Security, Applications, Data) to align sourcing strategies with technology needs and business outcomes. Proactively engage stakeholders to understand requirements, influence decision-making, and ensure early involvement of Procurement in IT initiatives and renewals. Represent Procurement across the organization, promoting its strategic value and fostering collaborative, outcomes-focused relationships. Who You Are: Minimum 5 years in procurement or management consulting with a strong track record across hardware, software, cloud, and IT services; combines strategic insight with hands-on execution. Experienced in leading complex, high-value negotiations to secure favorable terms, deliver measurable savings, and maintain strong supplier relationships. Demonstrated success renegotiating multi-million contracts with major offshore providers (e.g., TCS, Tech Mahindra) and leading global technology vendors (e.g., Microsoft, Amazon). Highly organized; applies a structured, project-based approach to procurement initiatives and IT sourcing programs in dynamic environments. Proficient with analytics tools (e.g., Power BI) to assess IT spend, identify addressable opportunities, and generate actionable insights; quantifies impact through savings and performance improvements. Skilled in rationalizing IT supplier bases through data analysis and strategic sourcing, contributing to cost reduction, operational efficiency, and improved governance. Deep understanding of procurement policy, IT governance, and risk management; ensures consistent adherence across all IT procurement activities. Passionate about technology, AI, and process improvement; continuously seeks innovative ways to optimize IT procurement workflows and efficiency. Empathetic, cross-functional collaborator; comfortable presenting to leadership (including CTO and IT executives) and building strong relationships to align procurement with technology needs. Open to feedback and committed to professional growth; embraces change and contributes to the evolution of IT procurement practices. Understands procurement's role as a strategic enabler; approaches work with a collaborative, stakeholder-focused mindset. Why Planet : Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now .At Planet, we embrace a hybrid work model, with three days a week in the office.Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.
My client is a well-regarded university in the West Midlands and they are looking to add a Locum Legal Counsel / Contracts Officer - University into the team. The Legal Services team plays a key role in supporting the university's operations, governance, and commercial activities, offering a collaborative and supportive environment. Job Title: Locum Legal Counsel / Contracts Officer - University Location: REMOTE Hourly Rate: £50 - £70 per hour via an umbrella company Contract Length: 3 - 6 months (ongoing) What the role involves: Reviewing, drafting and negotiating commercial contracts Advising on a range of research agreements and collaborations Supporting key stakeholders across academic and professional services teams Providing pragmatic, solutions-focused legal advice Managing contractual risk and ensuring compliance with relevant regulations Assisting with ad hoc legal matters as they arise Working closely with the wider legal and procurement teams Requirements: Experience as either a legal Counsel or Contracts Officer/ Manager in an education environment If this Locum Legal Counsel / Contracts Officer - University sounds like a role for you, please apply for this role via the link or email me with any questions on . Locum Legal Counsel / Contracts Officer - University Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 15, 2026
Seasonal
My client is a well-regarded university in the West Midlands and they are looking to add a Locum Legal Counsel / Contracts Officer - University into the team. The Legal Services team plays a key role in supporting the university's operations, governance, and commercial activities, offering a collaborative and supportive environment. Job Title: Locum Legal Counsel / Contracts Officer - University Location: REMOTE Hourly Rate: £50 - £70 per hour via an umbrella company Contract Length: 3 - 6 months (ongoing) What the role involves: Reviewing, drafting and negotiating commercial contracts Advising on a range of research agreements and collaborations Supporting key stakeholders across academic and professional services teams Providing pragmatic, solutions-focused legal advice Managing contractual risk and ensuring compliance with relevant regulations Assisting with ad hoc legal matters as they arise Working closely with the wider legal and procurement teams Requirements: Experience as either a legal Counsel or Contracts Officer/ Manager in an education environment If this Locum Legal Counsel / Contracts Officer - University sounds like a role for you, please apply for this role via the link or email me with any questions on . Locum Legal Counsel / Contracts Officer - University Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Data Services for Personalised GOV.UK Channels This role will be part of a new team at GDS, the focus specifically on developing the services that abstracts personalised data logistics for product teams, enabling them to deliver personalised features without worrying about underlying cross government data complexity. The work is split into four main areas, data exchange between departments, a serverless platform to power the GOV.UK personalised channels, a platform to store GOV.UK personalised channel data and providing support for a new government digital mailbox. Reporting into the Engineering Manager, you'll work within and support the wider engineering teams as well as collaborate with peers including Technical Architects to deliver a user-centric, highly scalable, resilient, and performant platform It is expected that this role will involve outreach to other government departments, so an ability to communicate to a wide set of stakeholders, along with the ability to manage many work streams concurrently is a must Job description As a GDS Senior Developer, you'll contribute to the digital transformation of government by building and supporting high-quality digital services. You will play a key role in designing and delivering robust, scalable software solutions that meet user needs while aligning with broader GDS standards and practices. You'll contribute through hands-on engineering, applying modern development practices and helping build resilient, secure and maintainable services. You'll participate in technical discussions and design decisions, helping ensure solutions are practical, well implemented and aligned with wider architectural approaches. Senior Developers work closely with other engineers, architects, product managers and multidisciplinary teams. You'll collaborate to solve complex technical problems, contribute to improving engineering practices and help maintain high standards of code quality, reliability and performance. You'll thrive using agile methods and enjoy working collaboratively across teams to deliver meaningful outcomes. Above all, you'll want to make government services better for users, contributing to the continual improvement of the way teams build, run and evolve digital services. As a Senior Developer, you'll: contribute to improving the way the team works, supporting effective engineering practices, development workflows and collaborative approaches that help the team deliver high-quality software be a strong technical contributor within the team, maintaining proficiency across the systems, platforms and tools used to build and operate services help the team understand how different parts of the system interact, supporting the investigation and resolution of complex technical issues and enabling the team to work confidently across the broader technical landscape collaborate with engineers and architects to explore appropriate technologies, patterns and approaches, contributing to decisions about when new software should be written and helping ensure solutions are pragmatic, maintainable and aligned with organisational standards contribute to technical decision-making within the team, helping maintain a high standard of engineering quality through thoughtful design and implementation support and mentor other developers, sharing knowledge and helping colleagues build confidence and capability in their technical work participate in constructive technical discussions, contributing ideas and respectfully challenging proposals to help the team reach well-reasoned decisions share knowledge through collaboration, documentation, code reviews and technical discussions, helping ensure understanding is spread across the team apply and advocate for good engineering practices such as testing, code quality, observability, security and maintainability contribute to the wider engineering community within the organisation, sharing knowledge, participating in communities of practice and collaborating with other teams Person specification We're interested in people who have: strong experience building and operating serverless services on AWS, using technologies such as Lambda, API Gateway, DynamoDB, SQS, SNS, EventBridge and Step Functions. strong TypeScript and Node.js development skills, using modern tooling, testing frameworks and development practices. experience working with AWS services such as S3, IAM, VPC networking (ideal), SSM Parameter Store / Secrets Manager and CloudWatch. experience developing event-driven and asynchronous systems, integrating services through queues, events and APIs. experience implementing and maintaining infrastructure as code, ideally using AWS CDK. the ability to build secure, well-tested and maintainable services, following modern engineering practices including automated testing, CI/CD and observability. the ability to work across a mixture of product stages - greenfield development, evolving services into operational products, and maintaining established live services the ability to bring an operational mindset to development, considering reliability, observability and maintainability from the start the ability to work effectively as a senior engineer within a team, contributing to technical discussions and helping shape implementation approaches the ability to support and mentor more junior developers, helping to improve team capability and engineering practices experience developing and operating large-scale web services experience building microservice or serverless applications and/or running applications in the cloud the ability to rapidly research and learn new tools, techniques and paradigms to solve technical problems the ability to use testing, prototyping and discovery techniques to validate ideas and inform development decisions experience working in agile environments and iterating on both software and team processes a good understanding of security considerations in operational services from end to end experience building robust and accessible systems that work for as many users as possible the ability to be comfortable contributing to technical discussions and evaluating technology choices with their team the ability to apply and promote engineering practices such as Test Driven Development (TDD), continuous integration, continuous delivery and DevOps methodologies
Apr 14, 2026
Full time
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Data Services for Personalised GOV.UK Channels This role will be part of a new team at GDS, the focus specifically on developing the services that abstracts personalised data logistics for product teams, enabling them to deliver personalised features without worrying about underlying cross government data complexity. The work is split into four main areas, data exchange between departments, a serverless platform to power the GOV.UK personalised channels, a platform to store GOV.UK personalised channel data and providing support for a new government digital mailbox. Reporting into the Engineering Manager, you'll work within and support the wider engineering teams as well as collaborate with peers including Technical Architects to deliver a user-centric, highly scalable, resilient, and performant platform It is expected that this role will involve outreach to other government departments, so an ability to communicate to a wide set of stakeholders, along with the ability to manage many work streams concurrently is a must Job description As a GDS Senior Developer, you'll contribute to the digital transformation of government by building and supporting high-quality digital services. You will play a key role in designing and delivering robust, scalable software solutions that meet user needs while aligning with broader GDS standards and practices. You'll contribute through hands-on engineering, applying modern development practices and helping build resilient, secure and maintainable services. You'll participate in technical discussions and design decisions, helping ensure solutions are practical, well implemented and aligned with wider architectural approaches. Senior Developers work closely with other engineers, architects, product managers and multidisciplinary teams. You'll collaborate to solve complex technical problems, contribute to improving engineering practices and help maintain high standards of code quality, reliability and performance. You'll thrive using agile methods and enjoy working collaboratively across teams to deliver meaningful outcomes. Above all, you'll want to make government services better for users, contributing to the continual improvement of the way teams build, run and evolve digital services. As a Senior Developer, you'll: contribute to improving the way the team works, supporting effective engineering practices, development workflows and collaborative approaches that help the team deliver high-quality software be a strong technical contributor within the team, maintaining proficiency across the systems, platforms and tools used to build and operate services help the team understand how different parts of the system interact, supporting the investigation and resolution of complex technical issues and enabling the team to work confidently across the broader technical landscape collaborate with engineers and architects to explore appropriate technologies, patterns and approaches, contributing to decisions about when new software should be written and helping ensure solutions are pragmatic, maintainable and aligned with organisational standards contribute to technical decision-making within the team, helping maintain a high standard of engineering quality through thoughtful design and implementation support and mentor other developers, sharing knowledge and helping colleagues build confidence and capability in their technical work participate in constructive technical discussions, contributing ideas and respectfully challenging proposals to help the team reach well-reasoned decisions share knowledge through collaboration, documentation, code reviews and technical discussions, helping ensure understanding is spread across the team apply and advocate for good engineering practices such as testing, code quality, observability, security and maintainability contribute to the wider engineering community within the organisation, sharing knowledge, participating in communities of practice and collaborating with other teams Person specification We're interested in people who have: strong experience building and operating serverless services on AWS, using technologies such as Lambda, API Gateway, DynamoDB, SQS, SNS, EventBridge and Step Functions. strong TypeScript and Node.js development skills, using modern tooling, testing frameworks and development practices. experience working with AWS services such as S3, IAM, VPC networking (ideal), SSM Parameter Store / Secrets Manager and CloudWatch. experience developing event-driven and asynchronous systems, integrating services through queues, events and APIs. experience implementing and maintaining infrastructure as code, ideally using AWS CDK. the ability to build secure, well-tested and maintainable services, following modern engineering practices including automated testing, CI/CD and observability. the ability to work across a mixture of product stages - greenfield development, evolving services into operational products, and maintaining established live services the ability to bring an operational mindset to development, considering reliability, observability and maintainability from the start the ability to work effectively as a senior engineer within a team, contributing to technical discussions and helping shape implementation approaches the ability to support and mentor more junior developers, helping to improve team capability and engineering practices experience developing and operating large-scale web services experience building microservice or serverless applications and/or running applications in the cloud the ability to rapidly research and learn new tools, techniques and paradigms to solve technical problems the ability to use testing, prototyping and discovery techniques to validate ideas and inform development decisions experience working in agile environments and iterating on both software and team processes a good understanding of security considerations in operational services from end to end experience building robust and accessible systems that work for as many users as possible the ability to be comfortable contributing to technical discussions and evaluating technology choices with their team the ability to apply and promote engineering practices such as Test Driven Development (TDD), continuous integration, continuous delivery and DevOps methodologies
Government Digital & Data
Hanslope, Buckinghamshire
Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Work to maintain the security and efficiency of our global IT operation When you join us in this vital senior role, you'll focus on supporting the successful delivery of high-quality services as you work with our customers to resolve any issues and incidents that occur, assess and steer change, and coordinate and lead our delivery teams as they work on short and long-term solutions. You'll be working closely with Project Managers, Product Owners and Technical Architects, and in addition to developing a strong understanding of our customers' requirements, you'll also ensure they're within our organisation's technical capabilities and capacity. Leading investigations into problems and opportunities relating to existing processes, you'll also generate creative new approaches to improving the service we offer. You'll have several additional tasks - these include providing advice on technical, risk and mitigation matters, contributing to proposals for our customers, and ensuring that the solutions we develop are timely, commercially viable, and align with the strategic roadmap. You'll also be responsible for ensuring incident, problem, change and request processes are adhered to, working practices are in line with the relevant ISO standards, and change requests with existing customers are realised. Committed to maintaining your own and your team's knowledge and development, you should also be ready to act as an escalation point for any service failures and ensure that resolution plans are executed correctly. Use all your technical IT skills as you help to defend the nation's interests This is a fast-paced and complex role, and to be a success you'll have plenty of experience working with customers in an IT service delivery environment. So, with this in mind you should hold a BTEC or its equivalent, preferably in Information Technology, or have plenty of relevant, hands-on experience in a similar role. You'll have worked with service management tooling, such as ServiceNow, and in addition to ITIL4 Managing Professional certification, you should possess broad technical understanding and well-developed awareness of service design across the delivery lifecycle. Some experience of international service delivery, ideally within the public sector, would be desirable, as would the ability to manage internal suppliers and third parties. You'll be at an advantage if you can show technical knowledge relating to security, IT and communication technologies, and any commercial expertise would be a plus. You'll be working with a wide range of colleagues and stakeholders, so it's important that you have excellent communication and interpersonal skills, and a strong commitment to building long term relationships with our customers' technical specialists and our product and services teams. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: Experience of working within IT service delivery environments BTEC or equivalent, preferably in Information Technology or relevant experience Hands-on experience of service management tooling, such as ServiceNow ITIL4 Managing Professional Understand of service deign across the service delivery lifecycle Broad technical understanding Qualifications ITIL4 Managing Professional BTEC or equivalent, preferably in Information Technology or relevant experience
Apr 14, 2026
Full time
Location Hanslope, South East England, MK19 7BH About the job Job summary At FCDO Services we protect the UK's interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters. Job description Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it's creating bespoke, secure software, offering programme and application support or moving an entire embassy's servers to a Cloud platform. No matter the task, they are on hand to support. Now, you've got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Work to maintain the security and efficiency of our global IT operation When you join us in this vital senior role, you'll focus on supporting the successful delivery of high-quality services as you work with our customers to resolve any issues and incidents that occur, assess and steer change, and coordinate and lead our delivery teams as they work on short and long-term solutions. You'll be working closely with Project Managers, Product Owners and Technical Architects, and in addition to developing a strong understanding of our customers' requirements, you'll also ensure they're within our organisation's technical capabilities and capacity. Leading investigations into problems and opportunities relating to existing processes, you'll also generate creative new approaches to improving the service we offer. You'll have several additional tasks - these include providing advice on technical, risk and mitigation matters, contributing to proposals for our customers, and ensuring that the solutions we develop are timely, commercially viable, and align with the strategic roadmap. You'll also be responsible for ensuring incident, problem, change and request processes are adhered to, working practices are in line with the relevant ISO standards, and change requests with existing customers are realised. Committed to maintaining your own and your team's knowledge and development, you should also be ready to act as an escalation point for any service failures and ensure that resolution plans are executed correctly. Use all your technical IT skills as you help to defend the nation's interests This is a fast-paced and complex role, and to be a success you'll have plenty of experience working with customers in an IT service delivery environment. So, with this in mind you should hold a BTEC or its equivalent, preferably in Information Technology, or have plenty of relevant, hands-on experience in a similar role. You'll have worked with service management tooling, such as ServiceNow, and in addition to ITIL4 Managing Professional certification, you should possess broad technical understanding and well-developed awareness of service design across the delivery lifecycle. Some experience of international service delivery, ideally within the public sector, would be desirable, as would the ability to manage internal suppliers and third parties. You'll be at an advantage if you can show technical knowledge relating to security, IT and communication technologies, and any commercial expertise would be a plus. You'll be working with a wide range of colleagues and stakeholders, so it's important that you have excellent communication and interpersonal skills, and a strong commitment to building long term relationships with our customers' technical specialists and our product and services teams. Discover the support you need to grow your career further But we're always looking to improve - just like you. That's why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you'll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team's work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk Every single colleague must be security cleared before joining us. If you're successful in your application, we'll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/ To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you're welcome and valued. It's what makes us a Disability Confident employer. And why we're recognised as a 'Carer Confident' workplace. And it's how you know you're joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match Person specification We are looking for people with: Experience of working within IT service delivery environments BTEC or equivalent, preferably in Information Technology or relevant experience Hands-on experience of service management tooling, such as ServiceNow ITIL4 Managing Professional Understand of service deign across the service delivery lifecycle Broad technical understanding Qualifications ITIL4 Managing Professional BTEC or equivalent, preferably in Information Technology or relevant experience
Location Newport, NP10 8QQ About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data. Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard. Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team. Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps. Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes. Experience in conducting usability testing, either independently or collaboratively with user researchers. Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system. Experience in leading community of practice activities. Proven ability to mentor and coach designers across the UCD profession.
Apr 14, 2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data. Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard. Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team. Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps. Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes. Experience in conducting usability testing, either independently or collaboratively with user researchers. Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system. Experience in leading community of practice activities. Proven ability to mentor and coach designers across the UCD profession.
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Apr 14, 2026
Full time
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Turn Up the Heat on Your Career! Are you a sales-driven professional who thrives on building relationships? Do you have the spark to turn a simple enquiry into a high-value project? We are looking for a dynamic Underfloor Heating Sales Manager to join our team. The role: As an Undfloor Heating Sales Specialist, you are the face of the brand, the first port of call for trade professionals and DIY enthusiasts alike. Whether they walk through our doors or call our trade counter, you'll provide a five-star experience that keeps them coming back. Key Responsibilities: Building Partnerships: Proactively developing relationships with engineers and installers to become their trusted supplier.Closing the Deal: Managing your own sales pipeline, following up on quotes, and converting leads into wins.Expert Advice: Using your product knowledge to upsell and ensure customers have everything they need for a perfect installation.Collaboration: Working alongside the wider Highbourne Group sales teams to smash targets and dominate the local market.Precision: Keeping our systems sharp and up-to-date.You: As a natural conversationalist and a driven sales closer, you are equally comfortable managing high-volume inbound enquiries as you are making proactive outbound calls to grow your business. You don't just send out a quote and hope for the best; you are a proactive professional who follows up, answers complex questions, and secures the sale to maintain a healthy pipeline. With a "customer-obsessed" mindset, you deliver fast, efficient, and friendly service that builds genuine loyalty, all while staying tech-savvy and organized through the expert use of CRM tools.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubes to towel rails and everything in between, City Plumbing has all the products our customers need, and we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Our business success is built upon four non-negotiable behaviours that guide every decision, from the smallest daily task to the largest strategic initiative: "Make it safe for everyone" means prioritising well-being, ethical conduct, and compliance in all we do. "Be the customer's choice" compels us to deliver unmatched expertise, value, and service, building relationships based on trust. "Create the future" challenges us to be proactive innovators, investing in sustainable solutions and continuous improvement. Finally, "Grow stronger together" signifies our commitment to building high-performing, collaborative teams across functions, recognising that our collective strength is our greatest asset. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Apr 14, 2026
Full time
Turn Up the Heat on Your Career! Are you a sales-driven professional who thrives on building relationships? Do you have the spark to turn a simple enquiry into a high-value project? We are looking for a dynamic Underfloor Heating Sales Manager to join our team. The role: As an Undfloor Heating Sales Specialist, you are the face of the brand, the first port of call for trade professionals and DIY enthusiasts alike. Whether they walk through our doors or call our trade counter, you'll provide a five-star experience that keeps them coming back. Key Responsibilities: Building Partnerships: Proactively developing relationships with engineers and installers to become their trusted supplier.Closing the Deal: Managing your own sales pipeline, following up on quotes, and converting leads into wins.Expert Advice: Using your product knowledge to upsell and ensure customers have everything they need for a perfect installation.Collaboration: Working alongside the wider Highbourne Group sales teams to smash targets and dominate the local market.Precision: Keeping our systems sharp and up-to-date.You: As a natural conversationalist and a driven sales closer, you are equally comfortable managing high-volume inbound enquiries as you are making proactive outbound calls to grow your business. You don't just send out a quote and hope for the best; you are a proactive professional who follows up, answers complex questions, and secures the sale to maintain a healthy pipeline. With a "customer-obsessed" mindset, you deliver fast, efficient, and friendly service that builds genuine loyalty, all while staying tech-savvy and organized through the expert use of CRM tools.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us: From boilers to bathroom suites, tubes to towel rails and everything in between, City Plumbing has all the products our customers need, and we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Our business success is built upon four non-negotiable behaviours that guide every decision, from the smallest daily task to the largest strategic initiative: "Make it safe for everyone" means prioritising well-being, ethical conduct, and compliance in all we do. "Be the customer's choice" compels us to deliver unmatched expertise, value, and service, building relationships based on trust. "Create the future" challenges us to be proactive innovators, investing in sustainable solutions and continuous improvement. Finally, "Grow stronger together" signifies our commitment to building high-performing, collaborative teams across functions, recognising that our collective strength is our greatest asset. Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Are you ready to make a meaningful impact in the fast-paced world of Payments Technology? Join our Payments Business Management team, supporting the EMEA leadership team, where you will help shape strategic initiatives and drive disciplined execution across a complex technology portfolio. At J.P. Morgan, you will collaborate with senior leaders, develop your analytical skills, and contribute to innovative solutions that power our business. We offer a dynamic environment focused on career growth, mobility, and the opportunity to work with diverse teams across Technology, Business, and Finance. As a Business Manager (VP) within the Payments Finance & Business Management team, you will partner with senior technology managers to deliver business management, financial oversight, and governance across our EMEA technology portfolio. You will play a key role in driving priorities, resource planning, and strategic initiatives, ensuring disciplined execution and transparency. Your work will help us achieve operational excellence and support our commitment to innovation and efficiency. You will thrive in a highly visible role, collaborating across functions and contributing to the success of our team. Job responsibilities Develop and manage financial plans, including budgets, forecasts, and variance analysis. Monitor performance against plan and support remediation actions. Support forecasting processes and track outcomes against objectives. Analyze year-on-year spend trends and assist in multi-year planning. Prepare and deliver executive-level materials on strategy, budget, and delivery status. Support teams in understanding and challenging technology cost allocations. Contribute to business case development for large-scale technology initiatives. Coordinate reporting and materials for business reviews and senior management forums. Assist in portfolio planning, demand planning, and resource management. Support location strategy initiatives and promote efficient organization design. Provide governance support and transparency across strategic agendas. Required qualifications, capabilities, and skills Experience in business management, finance, COO, or strategy roles within Technology, Financial Services, or a large matrix organization. Strong financial analysis and planning skills, including budget management and forecasting. Ability to manage multiple priorities and deliver results in a time-pressured environment. Strong communication skills with experience producing senior-level presentations. Solid understanding of technology delivery and program governance frameworks. Preferred qualifications, capabilities, and skills Payments or transaction banking experience. Exposure to payments technology and delivery concepts. Experience supporting location strategy and workforce planning. Ability to drive continuous improvement in governance and execution discipline. Experience collaborating across Technology, Business, and Finance functions.
Apr 14, 2026
Full time
Are you ready to make a meaningful impact in the fast-paced world of Payments Technology? Join our Payments Business Management team, supporting the EMEA leadership team, where you will help shape strategic initiatives and drive disciplined execution across a complex technology portfolio. At J.P. Morgan, you will collaborate with senior leaders, develop your analytical skills, and contribute to innovative solutions that power our business. We offer a dynamic environment focused on career growth, mobility, and the opportunity to work with diverse teams across Technology, Business, and Finance. As a Business Manager (VP) within the Payments Finance & Business Management team, you will partner with senior technology managers to deliver business management, financial oversight, and governance across our EMEA technology portfolio. You will play a key role in driving priorities, resource planning, and strategic initiatives, ensuring disciplined execution and transparency. Your work will help us achieve operational excellence and support our commitment to innovation and efficiency. You will thrive in a highly visible role, collaborating across functions and contributing to the success of our team. Job responsibilities Develop and manage financial plans, including budgets, forecasts, and variance analysis. Monitor performance against plan and support remediation actions. Support forecasting processes and track outcomes against objectives. Analyze year-on-year spend trends and assist in multi-year planning. Prepare and deliver executive-level materials on strategy, budget, and delivery status. Support teams in understanding and challenging technology cost allocations. Contribute to business case development for large-scale technology initiatives. Coordinate reporting and materials for business reviews and senior management forums. Assist in portfolio planning, demand planning, and resource management. Support location strategy initiatives and promote efficient organization design. Provide governance support and transparency across strategic agendas. Required qualifications, capabilities, and skills Experience in business management, finance, COO, or strategy roles within Technology, Financial Services, or a large matrix organization. Strong financial analysis and planning skills, including budget management and forecasting. Ability to manage multiple priorities and deliver results in a time-pressured environment. Strong communication skills with experience producing senior-level presentations. Solid understanding of technology delivery and program governance frameworks. Preferred qualifications, capabilities, and skills Payments or transaction banking experience. Exposure to payments technology and delivery concepts. Experience supporting location strategy and workforce planning. Ability to drive continuous improvement in governance and execution discipline. Experience collaborating across Technology, Business, and Finance functions.
Title: Territory Sales Manager (Hospital Account Manager) Join the NuVision Biotherapies sales team and lead our commercial expansion within the vibrant London region. Role Summary As a field-based Territory Sales Manager (Hospital Account Manager), you will be responsible for developing and executing a plan to secure sales in new and existing hospital facilities (NHS and private). This is a targeted sales role, but in an environment where the products can treat disease and heal injury to prevent sight-loss. Exceptional product knowledge, the ability to educate and problem solve in a clinical setting and the resolve to navigate procurement challenges are critical to success. Key Accountabilities Develop and execute a comprehensive sales plan for your designated territory, focusing on the retention of existing accounts and the identification of new business opportunities in both current and emerging facilities Consistently deliver against agreed targets reporting to the Head of UK Sales on progress, milestones, and any challenges requiring resolution Utilise a combination of company-provided intelligence and personally acquired market data to optimise the effectiveness and quality of all sales activities, course-correcting where necessary to ensure goals are met Build and nurture relationships with key stakeholders, including Healthcare Professionals, procurement teams, and Key Opinion Leaders Credibly represent NuVision at all levels within hospitals and clinics, as well as at regional and national conferences Liaise effectively with internal teams and relevant third parties to maximise commercial effectiveness through joint action planning Maintain a detailed understanding of NuVision's product portfolio, relevant therapy areas, and the competitive landscape to ensure you remain a trusted advisor to your customers Utilise the CRM system as a central tool for data management, ensuring all territory records are robust, accurate, and used to drive informed decision-making Requirements: Field sales experience in a medical/healthcare environment (minimum 3+ years' experience, ophthalmology desirable) Goal-orientated, with proven success of sales growth and target attainment Self-starting with a positive attitude and a high level of emotional intelligence Strong verbal and written communication skills, including being good at asking customers the right questions to accurately identify needs Persistence, resilience and patience to guide clients through initial objections and practical issues that can be addressed and resolved Ability to interpret clinical information and present it to customers at a peer-to-peer level High energy and strong organisation skills to effectively manage time and opportunity A degree in a life sciences discipline (minimum 2:1 classification) (desirable) UK driving licence and ability to travel extensively (70-80% of working time) Sales & Benefits Base salary: £50k-£55k, within a range according to experience. Bonus: 25-50% (with the ability to earn 100% for outperformance) Car allowance and field-based expenses Pension (with a salary exchange option) Life assurance Family access to telephone/web health and support services 25 days (+ 8 public holidays) Strong product and clinical training Why Join NuVision? NuVision is an SME spun-out of the University of Nottingham following 18-years of translational research focused on improving the solutions offered to patients with ocular issues. This is an opportunity to join an innovative organisation dedicated to advancing tissue-based therapies to support patient care. The role offers autonomy, professional development, and the ability to contribute to improved patient outcomes through meaningful customer engagement and clinical support.
Apr 14, 2026
Full time
Title: Territory Sales Manager (Hospital Account Manager) Join the NuVision Biotherapies sales team and lead our commercial expansion within the vibrant London region. Role Summary As a field-based Territory Sales Manager (Hospital Account Manager), you will be responsible for developing and executing a plan to secure sales in new and existing hospital facilities (NHS and private). This is a targeted sales role, but in an environment where the products can treat disease and heal injury to prevent sight-loss. Exceptional product knowledge, the ability to educate and problem solve in a clinical setting and the resolve to navigate procurement challenges are critical to success. Key Accountabilities Develop and execute a comprehensive sales plan for your designated territory, focusing on the retention of existing accounts and the identification of new business opportunities in both current and emerging facilities Consistently deliver against agreed targets reporting to the Head of UK Sales on progress, milestones, and any challenges requiring resolution Utilise a combination of company-provided intelligence and personally acquired market data to optimise the effectiveness and quality of all sales activities, course-correcting where necessary to ensure goals are met Build and nurture relationships with key stakeholders, including Healthcare Professionals, procurement teams, and Key Opinion Leaders Credibly represent NuVision at all levels within hospitals and clinics, as well as at regional and national conferences Liaise effectively with internal teams and relevant third parties to maximise commercial effectiveness through joint action planning Maintain a detailed understanding of NuVision's product portfolio, relevant therapy areas, and the competitive landscape to ensure you remain a trusted advisor to your customers Utilise the CRM system as a central tool for data management, ensuring all territory records are robust, accurate, and used to drive informed decision-making Requirements: Field sales experience in a medical/healthcare environment (minimum 3+ years' experience, ophthalmology desirable) Goal-orientated, with proven success of sales growth and target attainment Self-starting with a positive attitude and a high level of emotional intelligence Strong verbal and written communication skills, including being good at asking customers the right questions to accurately identify needs Persistence, resilience and patience to guide clients through initial objections and practical issues that can be addressed and resolved Ability to interpret clinical information and present it to customers at a peer-to-peer level High energy and strong organisation skills to effectively manage time and opportunity A degree in a life sciences discipline (minimum 2:1 classification) (desirable) UK driving licence and ability to travel extensively (70-80% of working time) Sales & Benefits Base salary: £50k-£55k, within a range according to experience. Bonus: 25-50% (with the ability to earn 100% for outperformance) Car allowance and field-based expenses Pension (with a salary exchange option) Life assurance Family access to telephone/web health and support services 25 days (+ 8 public holidays) Strong product and clinical training Why Join NuVision? NuVision is an SME spun-out of the University of Nottingham following 18-years of translational research focused on improving the solutions offered to patients with ocular issues. This is an opportunity to join an innovative organisation dedicated to advancing tissue-based therapies to support patient care. The role offers autonomy, professional development, and the ability to contribute to improved patient outcomes through meaningful customer engagement and clinical support.
