OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! YOUR MISSION We're looking for a Junior Technical Project Manager to join our Business Innovation team. You will be the engine room of our internal platforms, helping us bridge the gap between business "pain points" and technical "solutions." This is a hands on role. You won't just be managing a timeline; you'll be learning to build apps in Retool, optimising our Salesforce environment, and ensuring our team stays on track using Asana. This is a perfect role for a process oriented builder who wants to own the full lifecycle of internal products - making everyone around you more effective. KEY RESPONSIBILITIES Asana & Project Delivery: Own the day to day hygiene of our project boards. You'll ensure deadlines are clear, priorities are communicated to the business, and roadblocks are flagged early. Hands on Building: Work closely with our lead (Armin) to take over Retool based projects. You'll learn the tool inside out and eventually build your own apps to automate internal tasks. Workflow Optimisation: Partner with the Salesforce team to identify bottlenecks. You will facilitate backlog refinement by converting ambiguous stakeholder needs into clear, actionable User Stories with defined Acceptance Criteria. Stakeholder Communication: Act as the "Front Door" for new requests. You'll gather requirements, document them clearly, and keep stakeholders updated on progress and impact. Continuous Improvement: Constantly ask "Why do we do it this way?" and look for ways to use low code tools or AI to make our colleagues' lives easier. KEY REQUIREMENTS 1-2 years of experience in a technical or operations heavy environment (e.g., Ops Coordinator, Junior BA, or a technical grad with strong project skills). A "Builder" Mindset: You aren't afraid of a bit of logic. If you've dabbled in SQL, JavaScript, or advanced Excel formulas, you're exactly who we're looking for. You prioritise action: You'd rather ship a 'good' version today than a 'perfect' one next month. Whether it's jumping into a messy spreadsheet, fixing a broken workflow, or tackling a task that isn't in your job description, you don't wait for a manual, you figure it out. Obsessive Organisation: You love a clean Asana/Jira board. You find satisfaction in a well documented process. Clear Communicator: You can explain a technical update to a non technical person without using confusing jargon. Tool Curiosity: You're excited to become a power user in Salesforce, Retool, and Asana. BONUS POINTS Experience with SQL or JavaScript. Prior exposure to Salesforce (even as a user). A portfolio of "things you've built" (even if it's just a complex automation in Zapier or a personal Notion workspace). INTERVIEW PROCESS Introductory call with our Talent team Hiring Manager Interview Case Study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Apr 17, 2026
Full time
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. And we're a long way from done! YOUR MISSION We're looking for a Junior Technical Project Manager to join our Business Innovation team. You will be the engine room of our internal platforms, helping us bridge the gap between business "pain points" and technical "solutions." This is a hands on role. You won't just be managing a timeline; you'll be learning to build apps in Retool, optimising our Salesforce environment, and ensuring our team stays on track using Asana. This is a perfect role for a process oriented builder who wants to own the full lifecycle of internal products - making everyone around you more effective. KEY RESPONSIBILITIES Asana & Project Delivery: Own the day to day hygiene of our project boards. You'll ensure deadlines are clear, priorities are communicated to the business, and roadblocks are flagged early. Hands on Building: Work closely with our lead (Armin) to take over Retool based projects. You'll learn the tool inside out and eventually build your own apps to automate internal tasks. Workflow Optimisation: Partner with the Salesforce team to identify bottlenecks. You will facilitate backlog refinement by converting ambiguous stakeholder needs into clear, actionable User Stories with defined Acceptance Criteria. Stakeholder Communication: Act as the "Front Door" for new requests. You'll gather requirements, document them clearly, and keep stakeholders updated on progress and impact. Continuous Improvement: Constantly ask "Why do we do it this way?" and look for ways to use low code tools or AI to make our colleagues' lives easier. KEY REQUIREMENTS 1-2 years of experience in a technical or operations heavy environment (e.g., Ops Coordinator, Junior BA, or a technical grad with strong project skills). A "Builder" Mindset: You aren't afraid of a bit of logic. If you've dabbled in SQL, JavaScript, or advanced Excel formulas, you're exactly who we're looking for. You prioritise action: You'd rather ship a 'good' version today than a 'perfect' one next month. Whether it's jumping into a messy spreadsheet, fixing a broken workflow, or tackling a task that isn't in your job description, you don't wait for a manual, you figure it out. Obsessive Organisation: You love a clean Asana/Jira board. You find satisfaction in a well documented process. Clear Communicator: You can explain a technical update to a non technical person without using confusing jargon. Tool Curiosity: You're excited to become a power user in Salesforce, Retool, and Asana. BONUS POINTS Experience with SQL or JavaScript. Prior exposure to Salesforce (even as a user). A portfolio of "things you've built" (even if it's just a complex automation in Zapier or a personal Notion workspace). INTERVIEW PROCESS Introductory call with our Talent team Hiring Manager Interview Case Study Interview Values Interview WHAT'S IN IT FOR YOU Competitive comp package 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! Employee friendly share options Pension scheme via Royal London - up to 5% company contribution Vitality private healthcare insurance Life Assurance - 4x annual salary Monthly coaching sessions with Spill - our mental wellbeing partner Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies Bubble childcare support and discounted nanny fees for little ones 'Work from abroad for a month' annual scheme Generous learning and development budget £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
Bis Henderson Recruitment
Nottingham, Nottinghamshire
Business Development Manager - Logistics Location: Midlands/North of England Salary: £75,000.00 + car allowance + commission Summary: Our client is a leading global logistics and supply chain partner, offering tailored, value driven solutions across multiple transport modes and industry sectors. They are seeking an ambitious and commercially driven Business Development Manager to support and accelerate the growth strategy in the UK. This is a high impact role focused on winning new business, developing long term customer relationships, and expanding their freight service offering across new sectors and geographies. Key Responsibilities Drive new business acquisition in line with the growth strategy Build, manage, and maintain a strong and accurate sales pipeline within the CRM Prospect and generate leads through proactive outreach and follow up Lead new customer onboarding, ensuring seamless business integration Identify opportunities to upsell and cross sell the full range of logistics services Develop long term, profitable customer relationships through a value led sales approach Prepare and present analytical data, including monthly and annual sales reports and forecasts Predict future customer revenue and volume trends Act as the primary point of contact for allocated customers, resolving queries and complaints effectively Arrange, attend, and lead customer meetings, including minute taking and action follow up Collaborate closely with internal stakeholders to deliver a best in class customer experience Represent the company at industry, trade, and professional networking events Experience: Proven experience in a senior business development or commercial sales role, within logistics or supply chain Demonstrated success in building and converting a strong sales pipeline Experience selling across multiple transport modes Strong influencing and communication skills, with the ability to engage senior stakeholders Customer focused mindset with the ability to anticipate needs and deliver on commitments Solution focused thinking with strong active listening skills A continuous improvement mindset and appetite for growth Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Apr 17, 2026
Full time
Business Development Manager - Logistics Location: Midlands/North of England Salary: £75,000.00 + car allowance + commission Summary: Our client is a leading global logistics and supply chain partner, offering tailored, value driven solutions across multiple transport modes and industry sectors. They are seeking an ambitious and commercially driven Business Development Manager to support and accelerate the growth strategy in the UK. This is a high impact role focused on winning new business, developing long term customer relationships, and expanding their freight service offering across new sectors and geographies. Key Responsibilities Drive new business acquisition in line with the growth strategy Build, manage, and maintain a strong and accurate sales pipeline within the CRM Prospect and generate leads through proactive outreach and follow up Lead new customer onboarding, ensuring seamless business integration Identify opportunities to upsell and cross sell the full range of logistics services Develop long term, profitable customer relationships through a value led sales approach Prepare and present analytical data, including monthly and annual sales reports and forecasts Predict future customer revenue and volume trends Act as the primary point of contact for allocated customers, resolving queries and complaints effectively Arrange, attend, and lead customer meetings, including minute taking and action follow up Collaborate closely with internal stakeholders to deliver a best in class customer experience Represent the company at industry, trade, and professional networking events Experience: Proven experience in a senior business development or commercial sales role, within logistics or supply chain Demonstrated success in building and converting a strong sales pipeline Experience selling across multiple transport modes Strong influencing and communication skills, with the ability to engage senior stakeholders Customer focused mindset with the ability to anticipate needs and deliver on commitments Solution focused thinking with strong active listening skills A continuous improvement mindset and appetite for growth Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
We're looking for a Design Manager to join our Brighton contract team based in Falmer. Location: Falmer, Brighton - remote working available, with occasional travel to the office required. Hours: 40 hours per week Monday to Friday - some flexibility on hours available if desired, the teams core hours are 10am to 3pm. We are unable to offer certificates of sponsorship to any candidates in this role Are you ready to lead and inspire engineering excellence? As a Design Manager at Kier, you'll be the creative force behind our engineering design delivery, nurturing innovative solutions while serving as the key contact point for our clients. This is an opportunity to shape sustainable designs that make a real difference to our communities and environment. What will you be responsible for? As a Design Manager, you'll be working within the Engineering team, supporting them in delivering exceptional design solutions. Your day to day will include: Leading and managing engineering design delivery for assigned projects, ensuring quality procedures and right-first-time philosophy Collaborating with engineering discipline leads to ensure optimal design methodologies and outputs Providing expert engineering support throughout the project lifecycle, from definition to handover Fostering innovation and engineering excellence through partner forums and supply chain engagement Developing sustainable designs that contribute to carbon reduction while balancing stakeholder needs What are we looking for? This role of Design Manager is great for you if: You hold Chartered Engineer status with a degree-level qualification in an engineering discipline You have significant experience in engineering design, construction and management You're passionate about nurturing multi-disciplinary teams and creating an inclusive working environment You have excellent communication skills and can translate complex technical concepts for wider audiences You care deeply about environmental improvement and enjoy challenging the status quo We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities. You can see more information about our water business here. There's never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Apr 17, 2026
Full time
We're looking for a Design Manager to join our Brighton contract team based in Falmer. Location: Falmer, Brighton - remote working available, with occasional travel to the office required. Hours: 40 hours per week Monday to Friday - some flexibility on hours available if desired, the teams core hours are 10am to 3pm. We are unable to offer certificates of sponsorship to any candidates in this role Are you ready to lead and inspire engineering excellence? As a Design Manager at Kier, you'll be the creative force behind our engineering design delivery, nurturing innovative solutions while serving as the key contact point for our clients. This is an opportunity to shape sustainable designs that make a real difference to our communities and environment. What will you be responsible for? As a Design Manager, you'll be working within the Engineering team, supporting them in delivering exceptional design solutions. Your day to day will include: Leading and managing engineering design delivery for assigned projects, ensuring quality procedures and right-first-time philosophy Collaborating with engineering discipline leads to ensure optimal design methodologies and outputs Providing expert engineering support throughout the project lifecycle, from definition to handover Fostering innovation and engineering excellence through partner forums and supply chain engagement Developing sustainable designs that contribute to carbon reduction while balancing stakeholder needs What are we looking for? This role of Design Manager is great for you if: You hold Chartered Engineer status with a degree-level qualification in an engineering discipline You have significant experience in engineering design, construction and management You're passionate about nurturing multi-disciplinary teams and creating an inclusive working environment You have excellent communication skills and can translate complex technical concepts for wider audiences You care deeply about environmental improvement and enjoy challenging the status quo We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities. You can see more information about our water business here. There's never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us! Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Technical Lead, Application Support Application Deadline: 17 April 2026 Department: Engineering Employment Type: Full Time Location: London or Manchester, UK Compensation: £65,000 - £80,000 / year Description Technical Lead (Application Support) Location: London or Manchester. This role is remote-first with a 10-20% on-site requirement for collaboration, monthly in-person days, and quarterly department days. Candidates must live within a commutable distance of our London or Manchester offices. Full-time or Part-time: We have flexible hours and working options available. There are paid on-call shifts and out-of-hours work required periodically. Salary: We are offering up to £80,000 for this role, depending on experience. The role We are looking for an experienced Technical Lead to join our Technical Application Support Team. This team was established to provide fast turnaround for client support requests, respond to incidents and urgent issues during working hours, and help build parity of client experience across global timezones. The Technical Application Support Team is the escalation point into Engineering; this team leads on observability practices, and investigates and triages operational issues in collaboration with the wider Engineering team. Our Platform operates on both PaaS and IaaS infrastructure in Azure, and we work with other providers such as CloudFlare, Mailgun, and DotDigital. The Technical Application Support Team uses the tooling provided by the wider engineering department to monitor our applications and infrastructure and triage operational issues. The ideal candidate will have extensive experience leading application support teams, and be well versed in operating a range of infrastructure assets and software services. They will be a member of the Technical Leadership Community which shapes our technical vision and strategy, and ensures the teams conformance to that strategy. This role will be part of a collaborative team leadership group made up of a Delivery Manager, Engineering Manager and Product Owner, all of whom have specific accountabilities, but are collectively responsible for ensuring that their team can deliver on their goals and continuously improve. Candidates will be comfortable collaborating with our client support teams to resolve client issues, and account managers who represent our 3rd party software suppliers. They will also be excited about joining a culture of collaboration where they share ideas, knowledge, and skills with their colleagues. Key Responsibilities Maintaining the configuration and accuracy of the team's operational dashboards, alerts, and PagerDuty schedules. Identifying and documenting observability gaps across the wider platform for resolution by engineering delivery teams. Apply and track usage of known workarounds and influence the rest of the engineering team on improvements needed for the reliability and quality of the product. Ensuring problems and tasks are investigated thoroughly and solved accurately and methodically. Responding to incidents in a timely way, in line with our processes. Keeping our how-to guides and documentation up-to-date and concise. Keep the team working in line with our security and compliance policies and processes, particularly when working with customer data and production systems. Ensuring the principles of our technical strategy are embedded into our solutions and ways of working. Identify and document areas for improvement in the reliability, scalability and quality of Spektrix systems. Documenting, reporting, resolving, and mitigating defects, problems, risks, and instances of nonconformance. Continuously improving how we document, investigate, and triage issues. Sharing what we learn through dashboards, incident reviews, updated documentation, and collaborative work such as coaching. Seeking opportunities to automate things and collaborate on internal improvement projects. Applying Lean principles, and using analysis and data to pinpoint where things are getting stuck. Identify opportunities for eliminating waste and delivering more effectively and efficiently. Collaborating with Product, Engineering, and our First-Line Support teams to make sure we are prioritising the right things. Contribute to platform resilience strategies such as capacity planning, redundancy, failover, and disaster recovery. Ensuring the accuracy, relevance, and usefulness of our alerts, monitoring, and observability. Participate in or lead post-incident reviews, and identify required actions. Design and maintain operational runbooks and readiness checklists. On a typical day, you'll be working closely with colleagues pairing in a virtual meeting room, collaborating on items from the team's Kanban board and identifying areas for improvement. The team aligns at daily standup on work in progress, current priorities, and any support or assistance needed. We review incoming work requests together to understand their context and urgency. Using self organising principles, the team decides how to divide the work - whether pairing, mobbing, or working solo - based on what's most effective. If Clients are putting high demand tickets on sale today, you may need to scale cloud resources to ensure everything runs smoothly, and put everything back in place after it's over. You'll lead a range of activities including discovery, investigation and spikes, writing or refining tickets, fault finding and fixing, testing, documentation, and build and release tasks. Throughout the day, you'll monitor alerts and investigate any that arise. If needed, you may join the Incident Room alongside a small group of cross functional colleagues to calmly and methodically identify and resolve issues. This is done in close collaboration with customer facing teams to ensure clarity and continuity. At other times, you'll participate in team sessions focused on reflecting, planning, and finding ways to improve how we work together and deliver on our goals. Skills and Experience Skills and Experience Experience of leading an operations or support team, monitoring and supporting Azure-hosted SaaS applications. Technical and Operational good practice and excellence. Aligning teams with goals Stakeholder management Deep understanding of SQL Server and/or Azure SQL, and database performance. Experience querying logs using query languages such as KQL, LogQL, Lucene, etc Able to read and interpret logs and stack traces from C# .NET applications. Experience with Infrastructure-as-Code (specifically Terraform). While you will not be writing C# feature code, you must be able to read and navigate code to diagnose errors effectively. Experience with a range of alerting, performance, monitoring and security tools. We use Azure Monitor, PagerDuty, Grafana, Logz.io, and Cloudflare tools; experience with these particular tools is not essential, but similar experience is essential. Communications and Behaviours Can calmly, confidently, and competently co ordinate incident response; clearly communicating accurate, timely, and relevant information to a range of stakeholders across the organisation. Communicate fluently with engineers as well as client success teams, and build relationships with stakeholders. Can break down and document complicated technical concepts concisely. Highly collaborative; Work closely with other leads and managers in the team leadership group. Giving and receiving feedback in an honest, kind, and reflective manner. Learning from mistakes and being imaginative about ways to improve things. Coaching and mentoring your team. Curious, and keen to learn new skills and technologies. Benefits Flexible working with support for WFH set up. Different teams may have different practices that require people in the office or online at specific times. NHS top up scheme (covering dental, optical, therapy & counselling, prescription and other health related costs) Continuous development supported by Line manager, learning budget Enhanced Maternity, Adoption & Shared Parental Leave 35 days paid leave annually, inclusive of annual leave, bank holidays and a Birthday day off, all able to use flexibly 4 weeks paid sabbatical after 5 years of service 2 volunteering days per year Company pension scheme of 4% Free snacks, drinks and breakfast items in all our offices Varied range of regular socials across all our offices Cycle to work & Season Ticket Loans Travel stipend for commuting Working from home We aim to be as flexible as possible when it comes to working setups and lots of our team work from home on a regular basis. This means we generally work with a "remote first" approach even when we are in the office. We'll provide reasonable support and all the hardware you need to get started, but we do require that you have the following already in place for a good home working set up: A quiet working space at home where you can consistently take video calls without interruptions An internet connection that supports your participation in video calls and access to our systems and service. . click apply for full job details
Apr 17, 2026
Full time
Technical Lead, Application Support Application Deadline: 17 April 2026 Department: Engineering Employment Type: Full Time Location: London or Manchester, UK Compensation: £65,000 - £80,000 / year Description Technical Lead (Application Support) Location: London or Manchester. This role is remote-first with a 10-20% on-site requirement for collaboration, monthly in-person days, and quarterly department days. Candidates must live within a commutable distance of our London or Manchester offices. Full-time or Part-time: We have flexible hours and working options available. There are paid on-call shifts and out-of-hours work required periodically. Salary: We are offering up to £80,000 for this role, depending on experience. The role We are looking for an experienced Technical Lead to join our Technical Application Support Team. This team was established to provide fast turnaround for client support requests, respond to incidents and urgent issues during working hours, and help build parity of client experience across global timezones. The Technical Application Support Team is the escalation point into Engineering; this team leads on observability practices, and investigates and triages operational issues in collaboration with the wider Engineering team. Our Platform operates on both PaaS and IaaS infrastructure in Azure, and we work with other providers such as CloudFlare, Mailgun, and DotDigital. The Technical Application Support Team uses the tooling provided by the wider engineering department to monitor our applications and infrastructure and triage operational issues. The ideal candidate will have extensive experience leading application support teams, and be well versed in operating a range of infrastructure assets and software services. They will be a member of the Technical Leadership Community which shapes our technical vision and strategy, and ensures the teams conformance to that strategy. This role will be part of a collaborative team leadership group made up of a Delivery Manager, Engineering Manager and Product Owner, all of whom have specific accountabilities, but are collectively responsible for ensuring that their team can deliver on their goals and continuously improve. Candidates will be comfortable collaborating with our client support teams to resolve client issues, and account managers who represent our 3rd party software suppliers. They will also be excited about joining a culture of collaboration where they share ideas, knowledge, and skills with their colleagues. Key Responsibilities Maintaining the configuration and accuracy of the team's operational dashboards, alerts, and PagerDuty schedules. Identifying and documenting observability gaps across the wider platform for resolution by engineering delivery teams. Apply and track usage of known workarounds and influence the rest of the engineering team on improvements needed for the reliability and quality of the product. Ensuring problems and tasks are investigated thoroughly and solved accurately and methodically. Responding to incidents in a timely way, in line with our processes. Keeping our how-to guides and documentation up-to-date and concise. Keep the team working in line with our security and compliance policies and processes, particularly when working with customer data and production systems. Ensuring the principles of our technical strategy are embedded into our solutions and ways of working. Identify and document areas for improvement in the reliability, scalability and quality of Spektrix systems. Documenting, reporting, resolving, and mitigating defects, problems, risks, and instances of nonconformance. Continuously improving how we document, investigate, and triage issues. Sharing what we learn through dashboards, incident reviews, updated documentation, and collaborative work such as coaching. Seeking opportunities to automate things and collaborate on internal improvement projects. Applying Lean principles, and using analysis and data to pinpoint where things are getting stuck. Identify opportunities for eliminating waste and delivering more effectively and efficiently. Collaborating with Product, Engineering, and our First-Line Support teams to make sure we are prioritising the right things. Contribute to platform resilience strategies such as capacity planning, redundancy, failover, and disaster recovery. Ensuring the accuracy, relevance, and usefulness of our alerts, monitoring, and observability. Participate in or lead post-incident reviews, and identify required actions. Design and maintain operational runbooks and readiness checklists. On a typical day, you'll be working closely with colleagues pairing in a virtual meeting room, collaborating on items from the team's Kanban board and identifying areas for improvement. The team aligns at daily standup on work in progress, current priorities, and any support or assistance needed. We review incoming work requests together to understand their context and urgency. Using self organising principles, the team decides how to divide the work - whether pairing, mobbing, or working solo - based on what's most effective. If Clients are putting high demand tickets on sale today, you may need to scale cloud resources to ensure everything runs smoothly, and put everything back in place after it's over. You'll lead a range of activities including discovery, investigation and spikes, writing or refining tickets, fault finding and fixing, testing, documentation, and build and release tasks. Throughout the day, you'll monitor alerts and investigate any that arise. If needed, you may join the Incident Room alongside a small group of cross functional colleagues to calmly and methodically identify and resolve issues. This is done in close collaboration with customer facing teams to ensure clarity and continuity. At other times, you'll participate in team sessions focused on reflecting, planning, and finding ways to improve how we work together and deliver on our goals. Skills and Experience Skills and Experience Experience of leading an operations or support team, monitoring and supporting Azure-hosted SaaS applications. Technical and Operational good practice and excellence. Aligning teams with goals Stakeholder management Deep understanding of SQL Server and/or Azure SQL, and database performance. Experience querying logs using query languages such as KQL, LogQL, Lucene, etc Able to read and interpret logs and stack traces from C# .NET applications. Experience with Infrastructure-as-Code (specifically Terraform). While you will not be writing C# feature code, you must be able to read and navigate code to diagnose errors effectively. Experience with a range of alerting, performance, monitoring and security tools. We use Azure Monitor, PagerDuty, Grafana, Logz.io, and Cloudflare tools; experience with these particular tools is not essential, but similar experience is essential. Communications and Behaviours Can calmly, confidently, and competently co ordinate incident response; clearly communicating accurate, timely, and relevant information to a range of stakeholders across the organisation. Communicate fluently with engineers as well as client success teams, and build relationships with stakeholders. Can break down and document complicated technical concepts concisely. Highly collaborative; Work closely with other leads and managers in the team leadership group. Giving and receiving feedback in an honest, kind, and reflective manner. Learning from mistakes and being imaginative about ways to improve things. Coaching and mentoring your team. Curious, and keen to learn new skills and technologies. Benefits Flexible working with support for WFH set up. Different teams may have different practices that require people in the office or online at specific times. NHS top up scheme (covering dental, optical, therapy & counselling, prescription and other health related costs) Continuous development supported by Line manager, learning budget Enhanced Maternity, Adoption & Shared Parental Leave 35 days paid leave annually, inclusive of annual leave, bank holidays and a Birthday day off, all able to use flexibly 4 weeks paid sabbatical after 5 years of service 2 volunteering days per year Company pension scheme of 4% Free snacks, drinks and breakfast items in all our offices Varied range of regular socials across all our offices Cycle to work & Season Ticket Loans Travel stipend for commuting Working from home We aim to be as flexible as possible when it comes to working setups and lots of our team work from home on a regular basis. This means we generally work with a "remote first" approach even when we are in the office. We'll provide reasonable support and all the hardware you need to get started, but we do require that you have the following already in place for a good home working set up: A quiet working space at home where you can consistently take video calls without interruptions An internet connection that supports your participation in video calls and access to our systems and service. . click apply for full job details
Job Location: GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive salary & benefitsThis role exists to ensure BT systematically realises the value it has already contracted for, by embedding intelligence, control, and automation into the management of third-party relationships. The Partner Management team are developing an AI enabled Contract Intelligence capability to transform how BT manages supplier commitments, pricing mechanisms (e.g., indexation), SLAs, service credits, and commercial risks across our partners/contracts. You will define and lead BT's Contract Intelligence and Contract mgmt. Automation capability as a core Digital control layer, transforming how the organisation governs third-party spend, realises contractual value, and manages commercial risk at scale. Lead the design, deployment and adoption of a Group wide Contract Intelligence platform and control system, integrating contract, performance, and financial data to drive decision-making across BT. You will operate at across business units, setting direction, shaping investment priorities, and ensuring this capability is embedded into BT's operating model, decision-making, and supplier governance. What you will be doing (Role Accountabilities) Set the Group strategy and roadmap for Contract Intelligence and Supplier Automation, aligned to BT's Digital and cost transformation priorities against the £14bn of external spend Own value realisation outcomes (e.g. contract value recovery, leakage reduction, risk mitigation, cycle time improvement), not just delivery of tooling Define and embed operating model and governance, ensuring contract intelligence is systematically used across Partner Management, Finance, Procurement, and Service teams Act as the senior interface up to exec level stakeholders, shaping priorities, securing investment, and driving adoption Lead cross-functional execution at scale, aligning data, AI, engineering, and commercial teams into a single coherent capability Establish BT-wide standards for contract analytics, obligation management, and supplier performance intelligence Drive continuous optimisation of third-party value, using AI-driven insights to influence supplier strategy, renewals, and commercial negotiations What you'll need to succeed (Skills & Experience) Essential experience Proven experience operating at senior leadership level, with the ability to shape direction and influence decisions at Executive level Deep understanding of supplier management, procurement, and commercial contract structures, including pricing mechanisms, SLAs, and risk allocation Experience building advanced AI solutions as well as automation to solve complex business problems and drive operational efficiency Strong experience in contract analytics, performance management, or financial/commercial assurance, ideally in large supplier environments Proven ability to lead through influence in matrix organisations, navigating competing priorities and driving alignment without direct authority Ideal Track record of defining and scaling business level capabilities or platforms, embedding them into operating models and driving adoption across complex organisations Strong commercial acumen with experience owning or influencing material financial outcomes (e.g. cost optimisation, value realisation, risk mitigation) Experience leading cross-functional delivery at scale, aligning business, technology, data, and finance teams to deliver measurable outcomes Demonstrated ability to translate strategy into execution, establishing governance, controls, and performance frameworks that drive sustained impact Essential skills AI & LLM Application: strong understanding of how to apply machine learning and large language models to unstructured data, workflow automation, and business decision support Commercial & financial insight: understands value drivers, cost structures, and risk, and uses data to drive decisions Leadership & capability building: able to build, scale, and evolve high-performing capabilities and teams Data-driven decision making: uses analytics and insight to prioritise, diagnose issues, and track value Problem solving & structured thinking: hypothesis led, able to break down complex challenges into actionable solutions Ideal Strategic thinking & enterprise mindset: able to define long-term direction and align initiatives to business strategy Systems thinking: able to design end to end solutions across people, process, data, and technology Stakeholder influence & executive communication: credible, concise, and impactful with senior audiences Change leadership: drives adoption of new ways of working and embeds them into business-as-usual Risk management & control mindset: ensures appropriate governance, compliance, and mitigation of commercial risk Collaboration & business partnering: works effectively across organisational boundaries to deliver shared outcomes Benefits of working for BT include: • 15% on target annual bonus • Private Healthcare for self & family • Company car or £5,500 cash alternative • X4 Salary Life Assurance • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • 25 days annual leave (not including bank holidays), increasing with service • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer's leave • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • World-class training and development opportunities • Discounted broadband, mobile and TV package • Access to 100's of retail discounts including the BT shop Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology,
Apr 17, 2026
Full time
Job Location: GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New BaileyAdvertised Salary: Competitive salary & benefitsThis role exists to ensure BT systematically realises the value it has already contracted for, by embedding intelligence, control, and automation into the management of third-party relationships. The Partner Management team are developing an AI enabled Contract Intelligence capability to transform how BT manages supplier commitments, pricing mechanisms (e.g., indexation), SLAs, service credits, and commercial risks across our partners/contracts. You will define and lead BT's Contract Intelligence and Contract mgmt. Automation capability as a core Digital control layer, transforming how the organisation governs third-party spend, realises contractual value, and manages commercial risk at scale. Lead the design, deployment and adoption of a Group wide Contract Intelligence platform and control system, integrating contract, performance, and financial data to drive decision-making across BT. You will operate at across business units, setting direction, shaping investment priorities, and ensuring this capability is embedded into BT's operating model, decision-making, and supplier governance. What you will be doing (Role Accountabilities) Set the Group strategy and roadmap for Contract Intelligence and Supplier Automation, aligned to BT's Digital and cost transformation priorities against the £14bn of external spend Own value realisation outcomes (e.g. contract value recovery, leakage reduction, risk mitigation, cycle time improvement), not just delivery of tooling Define and embed operating model and governance, ensuring contract intelligence is systematically used across Partner Management, Finance, Procurement, and Service teams Act as the senior interface up to exec level stakeholders, shaping priorities, securing investment, and driving adoption Lead cross-functional execution at scale, aligning data, AI, engineering, and commercial teams into a single coherent capability Establish BT-wide standards for contract analytics, obligation management, and supplier performance intelligence Drive continuous optimisation of third-party value, using AI-driven insights to influence supplier strategy, renewals, and commercial negotiations What you'll need to succeed (Skills & Experience) Essential experience Proven experience operating at senior leadership level, with the ability to shape direction and influence decisions at Executive level Deep understanding of supplier management, procurement, and commercial contract structures, including pricing mechanisms, SLAs, and risk allocation Experience building advanced AI solutions as well as automation to solve complex business problems and drive operational efficiency Strong experience in contract analytics, performance management, or financial/commercial assurance, ideally in large supplier environments Proven ability to lead through influence in matrix organisations, navigating competing priorities and driving alignment without direct authority Ideal Track record of defining and scaling business level capabilities or platforms, embedding them into operating models and driving adoption across complex organisations Strong commercial acumen with experience owning or influencing material financial outcomes (e.g. cost optimisation, value realisation, risk mitigation) Experience leading cross-functional delivery at scale, aligning business, technology, data, and finance teams to deliver measurable outcomes Demonstrated ability to translate strategy into execution, establishing governance, controls, and performance frameworks that drive sustained impact Essential skills AI & LLM Application: strong understanding of how to apply machine learning and large language models to unstructured data, workflow automation, and business decision support Commercial & financial insight: understands value drivers, cost structures, and risk, and uses data to drive decisions Leadership & capability building: able to build, scale, and evolve high-performing capabilities and teams Data-driven decision making: uses analytics and insight to prioritise, diagnose issues, and track value Problem solving & structured thinking: hypothesis led, able to break down complex challenges into actionable solutions Ideal Strategic thinking & enterprise mindset: able to define long-term direction and align initiatives to business strategy Systems thinking: able to design end to end solutions across people, process, data, and technology Stakeholder influence & executive communication: credible, concise, and impactful with senior audiences Change leadership: drives adoption of new ways of working and embeds them into business-as-usual Risk management & control mindset: ensures appropriate governance, compliance, and mitigation of commercial risk Collaboration & business partnering: works effectively across organisational boundaries to deliver shared outcomes Benefits of working for BT include: • 15% on target annual bonus • Private Healthcare for self & family • Company car or £5,500 cash alternative • X4 Salary Life Assurance • BT Pension scheme, minimum 5% employee contribution, BT contribution 10% • 25 days annual leave (not including bank holidays), increasing with service • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. • 24/7 private virtual GP appointments for UK colleagues • 2 weeks paid carer's leave • Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice • World-class training and development opportunities • Discounted broadband, mobile and TV package • Access to 100's of retail discounts including the BT shop Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology,
Business Development Manager - Networking London, UK Job Description Posted Thursday 5 March 2026 at 01:00 Business Development Manager - Networks Hybrid (London) A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. We're expanding rapidly to bring digital automation and Gamma powered services to Enterprise, Public Sector and Small to medium businesses. Both direct and through a growing network of channel partners. We move fast with a start up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? Are you looking to accelerate your career in sales? We are in search of dynamic and highly motivated salespeople who have proven track record and experience in selling managed communication services. You will have extensive demonstrative experience of navigating complex business relationships, applying sales process and methodologies, developing and closing multi million pound managed service contracts. What will you be doing day-to-day? Identify and target new Prospects using various methods. Use appropriate sales methodologies to manage deals through the pipeline. Working on deal governance and contract negotiation. Be able to close deals - using help of internal functions where necessary. Lead through influence and set the example for others with a high level of energy and confidence Providing a solution orientated sales approach over the full delivery lifecycle. To ensure all activities and information are continually logged onto Gamma Hub (Salesforce) and all sales tools are used appropriately. Be an active and positive member of the Gamma Enterprise sales team, contributing to ideas, projects and the development of colleagues at all times. What you'll need: Ideally experience working in the managed networks or connectivity space. Ideal Candidate has experience and a demonstrable track record hitting targets and helping customers make sense of information. Ability to Make a Difference Customer Negotiation Skills Work collectively in a team environment to drive excellence Ability to develop detailed plans and deliver them Financial knowledge - working knowledge of how to read and analyse financial statements - Profit and Loss, Understanding of ROI models. What do we offer you? At Gamma, we believe in work life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay and childcare vouchers, we're here to support you as a parent and help you thrive in your career. We care about your future, so our pension plan helps you save for the years ahead with contributions of 4.59% from Gamma, alongside your own contributions. Your well being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family. And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid from our London office 3 times a week. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work life balance and enjoy working here at Gamma. For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We're not looking to increase that network currently, so please don't send speculative CVs.
Apr 17, 2026
Full time
Business Development Manager - Networking London, UK Job Description Posted Thursday 5 March 2026 at 01:00 Business Development Manager - Networks Hybrid (London) A bit about us At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. We're expanding rapidly to bring digital automation and Gamma powered services to Enterprise, Public Sector and Small to medium businesses. Both direct and through a growing network of channel partners. We move fast with a start up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you'll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? Are you looking to accelerate your career in sales? We are in search of dynamic and highly motivated salespeople who have proven track record and experience in selling managed communication services. You will have extensive demonstrative experience of navigating complex business relationships, applying sales process and methodologies, developing and closing multi million pound managed service contracts. What will you be doing day-to-day? Identify and target new Prospects using various methods. Use appropriate sales methodologies to manage deals through the pipeline. Working on deal governance and contract negotiation. Be able to close deals - using help of internal functions where necessary. Lead through influence and set the example for others with a high level of energy and confidence Providing a solution orientated sales approach over the full delivery lifecycle. To ensure all activities and information are continually logged onto Gamma Hub (Salesforce) and all sales tools are used appropriately. Be an active and positive member of the Gamma Enterprise sales team, contributing to ideas, projects and the development of colleagues at all times. What you'll need: Ideally experience working in the managed networks or connectivity space. Ideal Candidate has experience and a demonstrable track record hitting targets and helping customers make sense of information. Ability to Make a Difference Customer Negotiation Skills Work collectively in a team environment to drive excellence Ability to develop detailed plans and deliver them Financial knowledge - working knowledge of how to read and analyse financial statements - Profit and Loss, Understanding of ROI models. What do we offer you? At Gamma, we believe in work life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay and childcare vouchers, we're here to support you as a parent and help you thrive in your career. We care about your future, so our pension plan helps you save for the years ahead with contributions of 4.59% from Gamma, alongside your own contributions. Your well being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. We want you to share in our success. That's why we offer tax efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma's growth. We're committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family. And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid from our London office 3 times a week. If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work life balance and enjoy working here at Gamma. For recruitment agencies - we have a network of fantastic partners that support us in our hiring from time to time. We're not looking to increase that network currently, so please don't send speculative CVs.
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Apr 17, 2026
Full time
Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).
Ernst & Young Advisory Services Sdn Bhd
City, Belfast
Manager, Customer Transformation, Service Designer , IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through digital innovation, developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Design Holistic Services by utilising human centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions by collecting and prioritising user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management:Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes for success Research and Analytics:Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy:Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity:Design and test product concepts and services, iterating with stakeholders. Product and Service Development:Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinkingabilities, with a focus on delivering outcomes and a passion for innovation. Strong understandingof user centred design principles, design thinking and Agile methodologies. Strong Communication Skills:Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. Ideally, You'll also have Experience with Lean, Six Sigma, and agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Experience as a Product Owner or Scrum Master is a plus. What we look for Proven experience in Service Design or a related field. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Apr 17, 2026
Full time
Manager, Customer Transformation, Service Designer , IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity This is your chance to join a team that's transforming how businesses connect with their customers. At EY, our Customer Transformation team helps clients reimagine their customer facing functions through digital innovation, developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. You'll work on exciting projects that shape customer experiences and drive sustainable growth. Your key responsibilities Design Holistic Services by utilising human centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions by collecting and prioritising user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management:Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes for success Research and Analytics:Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy:Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity:Design and test product concepts and services, iterating with stakeholders. Product and Service Development:Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinkingabilities, with a focus on delivering outcomes and a passion for innovation. Strong understandingof user centred design principles, design thinking and Agile methodologies. Strong Communication Skills:Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. Ideally, You'll also have Experience with Lean, Six Sigma, and agile methodologies. Familiarity with Martech, CPQ, and emerging technologies. Experience as a Product Owner or Scrum Master is a plus. What we look for Proven experience in Service Design or a related field. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. Are you ready to shape your future with confidence? Apply today. EY Building a better working world
Business Development Manager - Synthesio London, England, United Kingdom (Hybrid) Be the First to Apply Job Description Are you ready to drive the growth of a leading AI-powered consumer intelligence platform? Do you thrive in a dynamic environment where you can make a significant impact? If you are a motivated professional with a proven ability to foster business relationships, we want to hear from you! About the Role As a Business Development Manager at Ipsos Synthesio, you will play a pivotal role in expanding our presence across major brands, agencies, and consultancies. You will help organizations unlock the immense value of digital consumer conversations, connecting our advanced analytics capabilities with real-world marketing, brand, and innovation challenges. Working within a global Ipsos community, you will collaborate with cross-functional teams to deliver impactful solutions that shape client decision-making and drive long-term growth. Your day-to-day responsibilities will include identifying and developing new business opportunities for the Synthesio platform, engaging with insights, marketing, and digital leaders, delivering platform demonstrations, managing the sales cycle, and contributing insights for product development. Join a dynamic, global team at the forefront of consumer intelligence. Make a direct impact on our growth and help world-leading organizations make more informed strategic decisions. About You Commercially-minded individual with experience in SaaS, MarTech, AdTech, or consumer insights environments. Capable of engaging with senior marketing and insights stakeholders. Proficient in AI use and adoption. Strong communicative ability to clearly explain technology solutions. Proven ability to build relationships with senior stakeholders. Organized and able to manage a sales pipeline efficiently. Strong communication and presentation skills with the ability to clearly explain technology solutions and business value Ability to build relationships with senior stakeholders across insights, marketing and digital teams Commercial awareness and the ability to identify and develop new business opportunities through to close Confidence managing multiple opportunities and maintaining an organised pipeline Experience using CRM platforms such as Salesforce or similar tools Experience working within SaaS, MarTech, AdTech, or consumer intelligence platforms Familiarity with social media analytics, digital marketing, or consumer insights tools Experience engaging with insights, marketing, or innovation teams within brands or agencies Exposure to consultative or value-based selling approaches Key Behaviours for Success: Client-focused thinking Curiosity & learning mindset Proactivity Accountability We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer.We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome. Ready to have an impact? Apply now! About Us Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject matter experts from around the world, combining thematic and technical experts to deliver top quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! Job Info Job Identification 7835 Job Category Research Knowledge Posting Date 03/06/2026, 04:33 PM Locations London, England, United Kingdom (Hybrid)
Apr 17, 2026
Full time
Business Development Manager - Synthesio London, England, United Kingdom (Hybrid) Be the First to Apply Job Description Are you ready to drive the growth of a leading AI-powered consumer intelligence platform? Do you thrive in a dynamic environment where you can make a significant impact? If you are a motivated professional with a proven ability to foster business relationships, we want to hear from you! About the Role As a Business Development Manager at Ipsos Synthesio, you will play a pivotal role in expanding our presence across major brands, agencies, and consultancies. You will help organizations unlock the immense value of digital consumer conversations, connecting our advanced analytics capabilities with real-world marketing, brand, and innovation challenges. Working within a global Ipsos community, you will collaborate with cross-functional teams to deliver impactful solutions that shape client decision-making and drive long-term growth. Your day-to-day responsibilities will include identifying and developing new business opportunities for the Synthesio platform, engaging with insights, marketing, and digital leaders, delivering platform demonstrations, managing the sales cycle, and contributing insights for product development. Join a dynamic, global team at the forefront of consumer intelligence. Make a direct impact on our growth and help world-leading organizations make more informed strategic decisions. About You Commercially-minded individual with experience in SaaS, MarTech, AdTech, or consumer insights environments. Capable of engaging with senior marketing and insights stakeholders. Proficient in AI use and adoption. Strong communicative ability to clearly explain technology solutions. Proven ability to build relationships with senior stakeholders. Organized and able to manage a sales pipeline efficiently. Strong communication and presentation skills with the ability to clearly explain technology solutions and business value Ability to build relationships with senior stakeholders across insights, marketing and digital teams Commercial awareness and the ability to identify and develop new business opportunities through to close Confidence managing multiple opportunities and maintaining an organised pipeline Experience using CRM platforms such as Salesforce or similar tools Experience working within SaaS, MarTech, AdTech, or consumer intelligence platforms Familiarity with social media analytics, digital marketing, or consumer insights tools Experience engaging with insights, marketing, or innovation teams within brands or agencies Exposure to consultative or value-based selling approaches Key Behaviours for Success: Client-focused thinking Curiosity & learning mindset Proactivity Accountability We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer.We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome. Ready to have an impact? Apply now! About Us Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject matter experts from around the world, combining thematic and technical experts to deliver top quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work! Job Info Job Identification 7835 Job Category Research Knowledge Posting Date 03/06/2026, 04:33 PM Locations London, England, United Kingdom (Hybrid)
We're looking for a Senior Engineer to join our Design team based in Bristol. Kier Design are a top-25 engineering consultancy, You'll be working within Kier 700 strong internal consultancy Kier Design supporting with the delivery of Civil Infrastructure Engineering related services. You will also contribute to the delivery of more complex services by providing solutions which are safe and buildable whilst achieving the clients' goals. We believe in building teams around our people, rather than squeezing people into our teams, and we want to help you carve out a role in which you'll grow and thrive for many years to come. We offer market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers., we actively promote, so you can keep pushing and stretching yourself. Location : Bristol Hours : 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for? As a Senior Engineer, you'll be working within the Structural and Geotechnical Engineering team, supporting Kier in delivering infrastructure projects for clients such as the Environment Agency, Severn Trent, and Mining Remediation Authority. Your day to day will include: Reviewing and agreeing technical requirements of the client remit, ensuring it is fully understood, questioning, and challenging where necessary Contributing to the development of fee proposals Organising and leading the day-to-day workload of engineers and technical staff within the Design team, ensuring technical compliance of the design to the remit Maintaining compliance with applicable legal requirements and company policies / procedures and where applicable client procedures, including CDM Regulations, the Kier SHE Management System (SHEMS) and design Quality Management System (QMS) Contributing to the financial and commercial management of projects such as progress monitoring, change control, and delivering to the agreed programme and budget with the support of the Engineering Manager and Commercial Manager, delivering alternative solutions and value engineering, enhancing Kier's competitive position What are we looking for? This role of Senior Engineer is great for you if: Experience in design delivery, including multidisciplinary design,comfortable using your own judgement when managing uncertainty and technical risk, whilst learning and working in new areas with support from colleagues Extensive postgraduate experience in the design of hydraulic structures or / and river engineering, or similar which reflects a role of this level Chartered or Incorporated member of a relevant professional institution (e.g., CEng MICE) Driving licence to visit various sites and offices Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to . Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Apr 17, 2026
Full time
We're looking for a Senior Engineer to join our Design team based in Bristol. Kier Design are a top-25 engineering consultancy, You'll be working within Kier 700 strong internal consultancy Kier Design supporting with the delivery of Civil Infrastructure Engineering related services. You will also contribute to the delivery of more complex services by providing solutions which are safe and buildable whilst achieving the clients' goals. We believe in building teams around our people, rather than squeezing people into our teams, and we want to help you carve out a role in which you'll grow and thrive for many years to come. We offer market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers., we actively promote, so you can keep pushing and stretching yourself. Location : Bristol Hours : 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us What will you be responsible for? As a Senior Engineer, you'll be working within the Structural and Geotechnical Engineering team, supporting Kier in delivering infrastructure projects for clients such as the Environment Agency, Severn Trent, and Mining Remediation Authority. Your day to day will include: Reviewing and agreeing technical requirements of the client remit, ensuring it is fully understood, questioning, and challenging where necessary Contributing to the development of fee proposals Organising and leading the day-to-day workload of engineers and technical staff within the Design team, ensuring technical compliance of the design to the remit Maintaining compliance with applicable legal requirements and company policies / procedures and where applicable client procedures, including CDM Regulations, the Kier SHE Management System (SHEMS) and design Quality Management System (QMS) Contributing to the financial and commercial management of projects such as progress monitoring, change control, and delivering to the agreed programme and budget with the support of the Engineering Manager and Commercial Manager, delivering alternative solutions and value engineering, enhancing Kier's competitive position What are we looking for? This role of Senior Engineer is great for you if: Experience in design delivery, including multidisciplinary design,comfortable using your own judgement when managing uncertainty and technical risk, whilst learning and working in new areas with support from colleagues Extensive postgraduate experience in the design of hydraulic structures or / and river engineering, or similar which reflects a role of this level Chartered or Incorporated member of a relevant professional institution (e.g., CEng MICE) Driving licence to visit various sites and offices Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to . Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Ernst & Young Advisory Services Sdn Bhd
City, Belfast
Senior Manager, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for We are seeking a dynamic and experienced Service Designer to join our Business Consulting - Customer Transformation Team. The ideal candidate for this role is a skilled professional who can effectively translate client insights into strategies, as well as human-centred digital products and services. You will be responsible for leading and growing a team of service designers while developing comprehensive customer strategies, conceptualising innovative product and service solutions, and managing the end-to-end design and implementation of services and products. This role emphasises designing customer interactions across the service journey, ensuring a seamless experience across multiple digital touchpoints, and optimising both front and back office operations. The ideal candidate is passionate about using human-centred design methods to solve complex client challenges, design improved service experiences, validate concepts through prototyping and effectively communicate the rationale behind those solutions to stakeholders to drive optimal business outcomes. Your key responsibilities Design Holistic Services through Cross-Collaboration Design Holistic Services: Utilise human-centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions: Collect and prioritise user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Creative Communication & Co-Design Culture of Innovation: Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Creative Communication & Co-Design: Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Growth Mindset & Stakeholder Engagement Growth Mindset & Stakeholder Engagement: Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. User Experience Improvement: Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. For Senior Manager-Level Candidates Team Management: Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management: Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes of success Research and Analytics: Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy: Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity: Design and test product concepts and services, iterating with stakeholders. Product and Service Development: Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinking abilities, with a focus on delivering outcomes and a passion for innovation. Strong understanding of user centred design principles, design thinking, and Agile methodologies. Strong Communication Skills: Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. To Qualify for the Role, You Must Have Extensive experience in Service Design. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Research & Design tools: Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. For Manager level candidates: experience in leading multi disciplinary teams, particularly in agile delivery environments. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximise the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Apr 17, 2026
Full time
Senior Manager, Customer Transformation, Service Designer, IXD, Belfast or Derry, Londonderry Location: Belfast Other locations: Primary Location Only Date: 5 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Team and the Opportunity At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing customer strategies, digital solutions, user centric services, operating models, and optimised products, experiences, marketing, and sales. What we are looking for We are seeking a dynamic and experienced Service Designer to join our Business Consulting - Customer Transformation Team. The ideal candidate for this role is a skilled professional who can effectively translate client insights into strategies, as well as human-centred digital products and services. You will be responsible for leading and growing a team of service designers while developing comprehensive customer strategies, conceptualising innovative product and service solutions, and managing the end-to-end design and implementation of services and products. This role emphasises designing customer interactions across the service journey, ensuring a seamless experience across multiple digital touchpoints, and optimising both front and back office operations. The ideal candidate is passionate about using human-centred design methods to solve complex client challenges, design improved service experiences, validate concepts through prototyping and effectively communicate the rationale behind those solutions to stakeholders to drive optimal business outcomes. Your key responsibilities Design Holistic Services through Cross-Collaboration Design Holistic Services: Utilise human-centred design to identify pain points, co design innovative service solutions, and visualise enhanced experiences through user journey maps and prototypes. Translate Requirements to Solutions: Collect and prioritise user needs and research based insights, track and implement user benefits to ensure an optimal end user experience. Creative Communication & Co-Design Culture of Innovation: Foster open dialogue, active listening, a culture of innovation, and co design solutions with a cross functional team to drive measurable business growth. Creative Communication & Co-Design: Clearly articulate complex ideas through storytelling, foster collaboration, and facilitate client workshops to create the most amazing services, products, and experiences. Growth Mindset & Stakeholder Engagement Growth Mindset & Stakeholder Engagement: Develop strategies to identify opportunities for business growth and build strong relationships with both clients and internal teams. User Experience Improvement: Advocate for user centric approaches in engagements with stakeholders, ensuring the simplification of interactions and the enhancement of user experiences. For Senior Manager-Level Candidates Team Management: Lead cross functional teams, including designers and business analysts, while providing coaching and mentorship to colleagues to foster their professional development and enhance team performance. Project Management: Develop and maintain strategic roadmaps, manage budgets effectively, identify potential risks, and implement robust mitigation strategies. Skills and attributes of success Research and Analytics: Conduct research to interpret user needs, frame problems, and communicate insights succinctly. Design Strategy: Create meaningful concepts and design interactions based on unmet human needs. Innovation & Creativity: Design and test product concepts and services, iterating with stakeholders. Product and Service Development: Expertise in the entire development process, from problem solving through concept development, to interface design. Analytical, problem solving, and creative thinking abilities, with a focus on delivering outcomes and a passion for innovation. Strong understanding of user centred design principles, design thinking, and Agile methodologies. Strong Communication Skills: Proven ability to engage and influence stakeholders at all levels, with excellent interpersonal and presentation skills. To Qualify for the Role, You Must Have Extensive experience in Service Design. Degree in Design, Business, Computer Science, UX Design, Service Design, or a related field. Client Delivery: Demonstrated experience of working with or delivering for external clients. Research & Design tools: Strong skills in conducting research and analysis to inform design decisions, and proficiency in prototyping and design tools (e.g. Figma, Miro). Communication & Interpersonal skills: Exceptional verbal and written communication abilities, coupled with strong interpersonal skills. Team adaptability: Capability to work collaboratively within a team and adapt to evolving priorities. For Manager level candidates: experience in leading multi disciplinary teams, particularly in agile delivery environments. Inclusion & Diversity We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximise the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities' employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
We're looking for a Design Manager to join our Assured Delivery team based in Nationwide. We believe in building teams around our people, rather than squeezing people into our teams, and we want to help you carve out a role in which you'll grow and thrive for many years to come. We offer market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers., we actively promote, so you can keep pushing and stretching yourself. Location: Nationwide - remote working available, with occasional travel to the office required. Hours: 42 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role What will you be responsible for? As a Design Manager, you'll be working within the Assured Delivery team, supporting them in delivering high-quality design solutions. design programmes and quality standards are met through effective management of internal and external designers, stakeholders and client teams. You'll be exposed to a diverse portfolio of projects across Transportation, Water, Environment and Energy sectors, giving you valuable experience across different industries. Your day to day will include: • Managing design development and optioneering with a focus on buildability between construction and design teams• Producing and maintaining engineering deliverables schedules to ensure timely production of design documentation• Chairing design review meetings and resolving interface issues between design and construction teams• Supporting tender and Early Contractor Involvement with technical guidance and innovative, value-engineered solutions• Collaborating with commercial teams to secure maximum sustainable value through value engineering and innovation What are we looking for? This role of Design Manager is great for you if: • You have a Bachelor's degree (or equivalent experience) in an engineering discipline, are managing design for multi-disciplinary engineering and construction projects• You enjoy collaborative working and building effective relationships across teams• You're resourceful and creative with the ability to solve problems and develop innovative solutions• You have strong technical and information management skills with knowledge of CDM 2015 We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Apr 17, 2026
Full time
We're looking for a Design Manager to join our Assured Delivery team based in Nationwide. We believe in building teams around our people, rather than squeezing people into our teams, and we want to help you carve out a role in which you'll grow and thrive for many years to come. We offer market-leading development opportunities, supporting our graduates through the early stages of their careers, enabling our people to become professionally qualified, providing management training and qualifications, and supporting ongoing technical development throughout our people's careers., we actively promote, so you can keep pushing and stretching yourself. Location: Nationwide - remote working available, with occasional travel to the office required. Hours: 42 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. We are unable to offer certificates of sponsorship to any candidates in this role What will you be responsible for? As a Design Manager, you'll be working within the Assured Delivery team, supporting them in delivering high-quality design solutions. design programmes and quality standards are met through effective management of internal and external designers, stakeholders and client teams. You'll be exposed to a diverse portfolio of projects across Transportation, Water, Environment and Energy sectors, giving you valuable experience across different industries. Your day to day will include: • Managing design development and optioneering with a focus on buildability between construction and design teams• Producing and maintaining engineering deliverables schedules to ensure timely production of design documentation• Chairing design review meetings and resolving interface issues between design and construction teams• Supporting tender and Early Contractor Involvement with technical guidance and innovative, value-engineered solutions• Collaborating with commercial teams to secure maximum sustainable value through value engineering and innovation What are we looking for? This role of Design Manager is great for you if: • You have a Bachelor's degree (or equivalent experience) in an engineering discipline, are managing design for multi-disciplinary engineering and construction projects• You enjoy collaborative working and building effective relationships across teams• You're resourceful and creative with the ability to solve problems and develop innovative solutions• You have strong technical and information management skills with knowledge of CDM 2015 We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Design Manager Scotland, Hybrid / Home Based Permanent - Full Time Competitive Salary (DOE), plus Car or Car Allowance, Plus Flexible Benefits Summary : Freedom is seeking an experienced Design Manager with a strong background in electrical engineering to lead, coordinate, and drive the delivery of complex power and infrastructure projects. This role is not about doing all the design yourself - it is about running the team, directing effort, maintaining focus, and ensuring the right outcomes are delivered at the right time. The successful candidate will have grown out of an electrical engineering team and now operate confidently as a design leader, capable of managing competing priorities, supporting pre-construction, and acting as the primary design interface with clients. Some of the key deliverables in this role will include: Act as the design lead and focal point for project delivery, coordinating multi-disciplinary electrical design teams and keeping them aligned, focused, and productive. organise workloads, prioritise activity, manage interfaces, and ensure the team is working on the right things at the right time. Lead and chair client design meetings, acting as a confident and credible representative of the design team and organisation. Support Pre-Construction Managers by providing clear design strategies, realistic programmes, input to buildability discussions, and early risk identification. Plan, manage, and monitor design delivery to meet programme, quality, and commercial targets, intervening early where progress or focus is at risk. Coordinate the production of 11kV / 33kV substation and cable system designs, ensuring outputs are compliant with DNO and National Grid standards. Oversee (rather than personally deliver) detailed technical outputs including engineering outputs. Provide technical leadership and assurance, challenging design solutions where required and ensuring appropriate checks and reviews are in place. Manage design risk, including ownership of design assumptions, residual risks, and CDM Designer / Principal Designer inputs where required. Organise the design team for delivery, including resource planning, sequencing of tasks, and coordination with construction and commissioning teams. Ensure design deliverables (DIDs, PEPs, BEPs, technical reports, drawings) are produced to the required standard and issued on time. Support business development activities by identifying opportunities, shaping technical solutions, and contributing to proposals and tender responses. Maintain strong working relationships with clients, contractors, and internal stakeholders, promoting a collaborative and delivery-focused culture. Champion SHEQ compliance across the design team and ensure CDM 2015 duties are understood and discharged appropriately. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Competitive Salary (DOE), plus Car or Car Allowance, Plus Flexible Benefits Pension with up to 8% employer contribution Sick Pay Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Apr 17, 2026
Full time
Design Manager Scotland, Hybrid / Home Based Permanent - Full Time Competitive Salary (DOE), plus Car or Car Allowance, Plus Flexible Benefits Summary : Freedom is seeking an experienced Design Manager with a strong background in electrical engineering to lead, coordinate, and drive the delivery of complex power and infrastructure projects. This role is not about doing all the design yourself - it is about running the team, directing effort, maintaining focus, and ensuring the right outcomes are delivered at the right time. The successful candidate will have grown out of an electrical engineering team and now operate confidently as a design leader, capable of managing competing priorities, supporting pre-construction, and acting as the primary design interface with clients. Some of the key deliverables in this role will include: Act as the design lead and focal point for project delivery, coordinating multi-disciplinary electrical design teams and keeping them aligned, focused, and productive. organise workloads, prioritise activity, manage interfaces, and ensure the team is working on the right things at the right time. Lead and chair client design meetings, acting as a confident and credible representative of the design team and organisation. Support Pre-Construction Managers by providing clear design strategies, realistic programmes, input to buildability discussions, and early risk identification. Plan, manage, and monitor design delivery to meet programme, quality, and commercial targets, intervening early where progress or focus is at risk. Coordinate the production of 11kV / 33kV substation and cable system designs, ensuring outputs are compliant with DNO and National Grid standards. Oversee (rather than personally deliver) detailed technical outputs including engineering outputs. Provide technical leadership and assurance, challenging design solutions where required and ensuring appropriate checks and reviews are in place. Manage design risk, including ownership of design assumptions, residual risks, and CDM Designer / Principal Designer inputs where required. Organise the design team for delivery, including resource planning, sequencing of tasks, and coordination with construction and commissioning teams. Ensure design deliverables (DIDs, PEPs, BEPs, technical reports, drawings) are produced to the required standard and issued on time. Support business development activities by identifying opportunities, shaping technical solutions, and contributing to proposals and tender responses. Maintain strong working relationships with clients, contractors, and internal stakeholders, promoting a collaborative and delivery-focused culture. Champion SHEQ compliance across the design team and ensure CDM 2015 duties are understood and discharged appropriately. Why Join Us? At Freedom, we believe in attracting and retaining the best talent by offering great benefits and career progression opportunities, including: Competitive Salary (DOE), plus Car or Car Allowance, Plus Flexible Benefits Pension with up to 8% employer contribution Sick Pay Private Medical Insurance Personal Wellbeing and Volunteer Days Salary Sacrifice Car Scheme (Hybrid/Electric Vehicle) Flexible benefits (e.g., Dental Insurance, Gym Memberships, Tax-Free Bikes) Ongoing Training & Development Programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be
Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role Comply is seeking a Service Desk Analyst to play a central role in delivering first class support to our clients. Acting as the first point of contact, you will handle incoming queries, manage support tickets, and ensure issues are resolved efficiently and professionally. This role requires excellent communication, problem solving skills, and a customer first mindset. You will also support client onboarding, assist with system configuration, and provide feedback to internal teams to continuously improve our product and services. This is a great opportunity to be part of a dynamic and growing company where your input will make a real impact. Responsibilities Manage day to day client support tickets via the support desk. Ensure service levels (SLAs) and quality standards are consistently met. Communicate with clients clearly and professionally to resolve issues. Configure system features to meet client requirements. Present configured solutions to internal teams and clients. Assist with client questions during post implementation handover. Investigate, research, and resolve client issues. Escalate advanced IT cases to relevant teams where needed. Contribute to user acceptance testing (UAT) and quality assurance. Work closely with Support, Implementation, and Product teams. Provide client feedback to improve product features. Participate in projects during onboarding and implementation phases. Skills & Qualifications Excellent written and verbal communication skills Strong problem solving and analytical mindset Ability to manage multiple priorities and switch contexts effectively. Strong relationship building skills, both internal and external. Fast learner, adaptable, and proactive. Committed to values of Team, Trust, and Transparency. Experience with MS office and collaboration tools (plus). Prior exposure to SaaS or financial services environments is desirable. To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
Apr 17, 2026
Full time
Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role Comply is seeking a Service Desk Analyst to play a central role in delivering first class support to our clients. Acting as the first point of contact, you will handle incoming queries, manage support tickets, and ensure issues are resolved efficiently and professionally. This role requires excellent communication, problem solving skills, and a customer first mindset. You will also support client onboarding, assist with system configuration, and provide feedback to internal teams to continuously improve our product and services. This is a great opportunity to be part of a dynamic and growing company where your input will make a real impact. Responsibilities Manage day to day client support tickets via the support desk. Ensure service levels (SLAs) and quality standards are consistently met. Communicate with clients clearly and professionally to resolve issues. Configure system features to meet client requirements. Present configured solutions to internal teams and clients. Assist with client questions during post implementation handover. Investigate, research, and resolve client issues. Escalate advanced IT cases to relevant teams where needed. Contribute to user acceptance testing (UAT) and quality assurance. Work closely with Support, Implementation, and Product teams. Provide client feedback to improve product features. Participate in projects during onboarding and implementation phases. Skills & Qualifications Excellent written and verbal communication skills Strong problem solving and analytical mindset Ability to manage multiple priorities and switch contexts effectively. Strong relationship building skills, both internal and external. Fast learner, adaptable, and proactive. Committed to values of Team, Trust, and Transparency. Experience with MS office and collaboration tools (plus). Prior exposure to SaaS or financial services environments is desirable. To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth. Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal - to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to and The Purpose: Join our dynamic European commercial team as a Senior Sales Manager based in London, where you will play a pivotal role in our fintech scale-up's growth story. In this role you will be reporting directly to the London-based Sales Director, Europe. You will be empowered to independently manage your pipeline, exceed ambitious revenue targets, and drive product adoption across EMEA with some of the world's largest and best-known players. This is a high-velocity, individual contributor opportunity where extreme ownership and a very strong sense of urgency are required. You will be responsible for identifying, prospecting, and establishing opportunities with large global financial service providers (PSPs) and enterprise merchants. Your Impact in This Role: Drive Results with Urgency: Act with a fierce sense of urgency to accelerate the sales cycle. You will take absolute accountability for your individual outcomes, successfully managing the full sales cycle from prospecting to converting new Payment Service Provider (PSP), gateway, acquirer/processor, and enterprise merchant contracts Uncompromising Accountability: Independently manage your pipeline and drive product adoption and ongoing innovation, maintaining an uncompromising standard of accountability and proactive initiative Cross-Functional Collaboration: Collaborate extensively with the Sales Engineering team to effortlessly onboard new clients, and partner with Client Success and Marketing teams to deliver customer training and activation sessions without delays Relationship Building & Trust: Make connections with key influencers and decision-makers to drive immediate and long-term opportunities, and develop strategic customer plans for the efficient handover of accounts to Account Management teams What Would Make You a Great Fit: Urgency, Accountability & Ownership: A very strong sense of urgency is an absolute requirement for this role. You possess an unwavering strong sense of ownership and accountability, demonstrating the ability to maintain high levels of productivity, velocity, and focus with minimal supervision in an individual contributor capacity Experience & Track Record: A minimum of 5 years of payments experience in Sales and/or Business Development roles, with a proven record of high performance, consistently achieving outstanding results and delivering against targeted revenue metrics in a fast-paced environment Deep Industry Knowledge: A comprehensive understanding of the FinTech payments space-a broad view of how and where our solutions fit within the ecosystem, and how that is strategically important to our future positioning with PSPs and enterprise merchants Strategic & Analytical Acumen: Strong commercial, analytical, and quantitative skills are essential, with the ability to leverage data and analytics to drive actions, back up assumptions, suggestions, and swiftly optimize your sales approach Strong Communicator & Influencer: Excellent written and verbal communication skills, with the strong influencing skills to confidently engage diverse stakeholders, including technical teams, marketing, and C-level executives. You thrive in international environments, customizing your messaging based on the audience, and easily connecting with people from diverse backgrounds and cultures. Additional European language skills would be an advantage What's in it for you ?: Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year Learning and Development - We offer a GBP 500 annual budget to support your professional growth-because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role. Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions. Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. Workplace Nursery Scheme - Save on childcare through salary exchange Gym membership - PPRO helpscontribute towardsthe costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet Mental Health Platform - We've teamed up with a top well-being platform to provide one on one therapy, chat therapy, therapist led courses, guided meditations, and more. Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you're a foodie there's plenty nearby. The office is befitting a tech business and is set up for cross team collaboration. Pet friendly office - Because work is better with your paw tners by your side Our Principles: We get things done: We are courageous; we take ownership, make decisions and get things done. We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do. We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement.
Apr 17, 2026
Full time
At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth. Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal - to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to and The Purpose: Join our dynamic European commercial team as a Senior Sales Manager based in London, where you will play a pivotal role in our fintech scale-up's growth story. In this role you will be reporting directly to the London-based Sales Director, Europe. You will be empowered to independently manage your pipeline, exceed ambitious revenue targets, and drive product adoption across EMEA with some of the world's largest and best-known players. This is a high-velocity, individual contributor opportunity where extreme ownership and a very strong sense of urgency are required. You will be responsible for identifying, prospecting, and establishing opportunities with large global financial service providers (PSPs) and enterprise merchants. Your Impact in This Role: Drive Results with Urgency: Act with a fierce sense of urgency to accelerate the sales cycle. You will take absolute accountability for your individual outcomes, successfully managing the full sales cycle from prospecting to converting new Payment Service Provider (PSP), gateway, acquirer/processor, and enterprise merchant contracts Uncompromising Accountability: Independently manage your pipeline and drive product adoption and ongoing innovation, maintaining an uncompromising standard of accountability and proactive initiative Cross-Functional Collaboration: Collaborate extensively with the Sales Engineering team to effortlessly onboard new clients, and partner with Client Success and Marketing teams to deliver customer training and activation sessions without delays Relationship Building & Trust: Make connections with key influencers and decision-makers to drive immediate and long-term opportunities, and develop strategic customer plans for the efficient handover of accounts to Account Management teams What Would Make You a Great Fit: Urgency, Accountability & Ownership: A very strong sense of urgency is an absolute requirement for this role. You possess an unwavering strong sense of ownership and accountability, demonstrating the ability to maintain high levels of productivity, velocity, and focus with minimal supervision in an individual contributor capacity Experience & Track Record: A minimum of 5 years of payments experience in Sales and/or Business Development roles, with a proven record of high performance, consistently achieving outstanding results and delivering against targeted revenue metrics in a fast-paced environment Deep Industry Knowledge: A comprehensive understanding of the FinTech payments space-a broad view of how and where our solutions fit within the ecosystem, and how that is strategically important to our future positioning with PSPs and enterprise merchants Strategic & Analytical Acumen: Strong commercial, analytical, and quantitative skills are essential, with the ability to leverage data and analytics to drive actions, back up assumptions, suggestions, and swiftly optimize your sales approach Strong Communicator & Influencer: Excellent written and verbal communication skills, with the strong influencing skills to confidently engage diverse stakeholders, including technical teams, marketing, and C-level executives. You thrive in international environments, customizing your messaging based on the audience, and easily connecting with people from diverse backgrounds and cultures. Additional European language skills would be an advantage What's in it for you ?: Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 28-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year Learning and Development - We offer a GBP 500 annual budget to support your professional growth-because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role. Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan) and a 5% matching pension plan through Now Pensions. Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments. Workplace Nursery Scheme - Save on childcare through salary exchange Gym membership - PPRO helpscontribute towardsthe costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet Mental Health Platform - We've teamed up with a top well-being platform to provide one on one therapy, chat therapy, therapist led courses, guided meditations, and more. Our HQ office on Procter Street, is a short walk from Holborn, Farringdon and Covent Garden so if you're a foodie there's plenty nearby. The office is befitting a tech business and is set up for cross team collaboration. Pet friendly office - Because work is better with your paw tners by your side Our Principles: We get things done: We are courageous; we take ownership, make decisions and get things done. We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do. We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement. We work as a team: We collaborate closely and value team success over individual achievement.
We're looking for a Senior Design Manager to join our Kier Construction team based in Leeds. Location: Leeds - remote working available, with occasional travel to the office required. Hours: 37.5 Hours, Monday to Friday, we can consider some flexibility on hours We are unable to offer certificates of sponsorship to any candidates in this role. As a Senior Design Manager at Kier Construction, you'll play a key role in delivering high-quality public sector projects across Yorkshire. Working on projects ranging from £10M to over £100M, you'll collaborate with our preconstruction and construction teams to ensure design excellence from tender stage through to completion. Our projects span diverse sectors including education, healthcare, heritage, and justice, offering you the opportunity to make a real impact on communities. What will you be responsible for? As a Senior Design Manager, you'll be working within the Design and Build team, supporting them in delivering exceptional design solutions that strengthen our client relationships. Your day to day will include: Managing design teams through tender and preconstruction stages, ensuring all information is delivered on programme and to the highest standards Coordinating design consultants and monitoring their performance, addressing any concerns to maintain quality and compliance Chairing design meetings, producing progress reports, and presenting updates to senior leadership Creating and managing design programmes, responsibility matrices, and documentation to keep projects running smoothly Identifying and mitigating design-related risks whilst providing strategic expertise on innovative construction solutions What are we looking for? This role of Senior Design Manager is great for you if: You have a relevant qualification in Construction Management, Engineering, or Architecture, ideally with chartership or additional accreditation You've successfully managed design on tenders and live projects within a main contractor environment, particularly on complex, high-value schemes You're knowledgeable about BIM Level 2, current building regulations, and key design principles across all disciplines You're confident producing presentations and leading meetings with both internal teams and external stakeholders You understand building contracts (NEC, JCT, SBCC) and how they influence design management approaches We're all about finding potential here at Kier, and transferable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to . Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Apr 17, 2026
Full time
We're looking for a Senior Design Manager to join our Kier Construction team based in Leeds. Location: Leeds - remote working available, with occasional travel to the office required. Hours: 37.5 Hours, Monday to Friday, we can consider some flexibility on hours We are unable to offer certificates of sponsorship to any candidates in this role. As a Senior Design Manager at Kier Construction, you'll play a key role in delivering high-quality public sector projects across Yorkshire. Working on projects ranging from £10M to over £100M, you'll collaborate with our preconstruction and construction teams to ensure design excellence from tender stage through to completion. Our projects span diverse sectors including education, healthcare, heritage, and justice, offering you the opportunity to make a real impact on communities. What will you be responsible for? As a Senior Design Manager, you'll be working within the Design and Build team, supporting them in delivering exceptional design solutions that strengthen our client relationships. Your day to day will include: Managing design teams through tender and preconstruction stages, ensuring all information is delivered on programme and to the highest standards Coordinating design consultants and monitoring their performance, addressing any concerns to maintain quality and compliance Chairing design meetings, producing progress reports, and presenting updates to senior leadership Creating and managing design programmes, responsibility matrices, and documentation to keep projects running smoothly Identifying and mitigating design-related risks whilst providing strategic expertise on innovative construction solutions What are we looking for? This role of Senior Design Manager is great for you if: You have a relevant qualification in Construction Management, Engineering, or Architecture, ideally with chartership or additional accreditation You've successfully managed design on tenders and live projects within a main contractor environment, particularly on complex, high-value schemes You're knowledgeable about BIM Level 2, current building regulations, and key design principles across all disciplines You're confident producing presentations and leading meetings with both internal teams and external stakeholders You understand building contracts (NEC, JCT, SBCC) and how they influence design management approaches We're all about finding potential here at Kier, and transferable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to . Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Made up of over 250 specialists in financial services, our FS Audit team are essential, not just to BDO, but to the whole economy. By providing quality assurance to the businesses we work with, across the financial services industry, we help to ensure the continuing stability and authenticity of the financial markets. From small start-ups to large international organisations and FTSE 250 companies, it's our expertise that enables the companies we work with to succeed, no matter what their business goals may be. Driven and ambitious by nature, when you join this team, you'll make a real and tangible difference - and play a critical part in accelerating our growth journey. If you're searching for a unique challenge, in a fast-paced and collaborative environment, this is it. Discover a role that delivers all the training, coaching and development you need to succeed. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with; Qualified ACA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends Sector experience. Experience with listed audited entities. Experience auditing international groups. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 17, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Made up of over 250 specialists in financial services, our FS Audit team are essential, not just to BDO, but to the whole economy. By providing quality assurance to the businesses we work with, across the financial services industry, we help to ensure the continuing stability and authenticity of the financial markets. From small start-ups to large international organisations and FTSE 250 companies, it's our expertise that enables the companies we work with to succeed, no matter what their business goals may be. Driven and ambitious by nature, when you join this team, you'll make a real and tangible difference - and play a critical part in accelerating our growth journey. If you're searching for a unique challenge, in a fast-paced and collaborative environment, this is it. Discover a role that delivers all the training, coaching and development you need to succeed. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with; Qualified ACA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends Sector experience. Experience with listed audited entities. Experience auditing international groups. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Be responsible for dealing with all matters relating to the management of a portfolio of audited entities. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Ensure assignments are staffed with the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Support Partners with the implementation and communication of any new business strategy for existing and target audit entities as well as the internal business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
Apr 17, 2026
Full time
We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll also: Be responsible for dealing with all matters relating to the management of a portfolio of audited entities. Complete assignments within agreed budgets and timescales and identify opportunities for additional billings. Ensure assignments are staffed with the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Work as part of management team with other Audit Managers within the business group (e.g. resource planning, merit rate meetings and efficiency gains) Support Partners with the implementation and communication of any new business strategy for existing and target audit entities as well as the internal business. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. .
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 17, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision-making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within Risk & Advisory Services (RAS), you will play an important role in delivering high quality internal audit, assurance and advisory services to our Public Sector clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 17, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview Our Risk Advisory Services (RAS) team helps organisations understand, manage and respond to risk in an increasingly complex and fastmoving environment. We work with a diverse portfolio of clients across the commercial and not-for-profit sectors, providing assurance and advisory support that strengthens governance, enhances controls and drives better decision-making. As part of the team, you'll work on a wide range of internal audit, risk and advisory engagements, gaining exposure to different industries, business models and operating environments. You'll collaborate closely with colleagues across the firm, applying innovative approaches, data analytics and professional judgement to deliver insights that add real value for our clients. As a Senior Executive within Risk & Advisory Services (RAS), you will play an important role in delivering high quality internal audit, assurance and advisory services to our Public Sector clients. You will work as a senior member of engagement teams, taking responsibility for defined areas of delivery while collaborating closely with Managers, Senior Managers, Directors and Partners. You will be hands on in the execution of engagements, building strong technical capability, developing professional judgement, and supporting the effective delivery of engagements. Alongside this, you will act as a role model for junior team members, helping to build a high performing and collaborative team environment. You'll be someone with An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. Effective written and verbal communication skills, with the confidence to engage professionally with clients and colleagues and to explain issues clearly. Strong analytical and problem solving skills, with the ability to evaluate evidence, interpret data and support clear, well reasoned conclusions. Awareness of compliance, legislative and wider market issues relevant to client organisations, and the ability to consider these when identifying risks and audit findings. A recognised professional qualification (e.g. ACA, ACCA, CIA, CMIIA/MIIA, CCAB or equivalent), with relevant experience in risk management, internal audit and systems / controls testing. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
