As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 29, 2025
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 29, 2025
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders. Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping. Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes. Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development. Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics. Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills. Understanding of agile working practices and the ability to work in cross-functional environments. Considerable analytical and creative problem-solving skills with high levels of customer empathy. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Strategy Analyst Intern - Nottingham Salary: £50,000 (per annum) plus a £1,000 joining bonus and other benefits Location: Nottingham only Start date: 29th June 2026 for 10 weeks (dates are fixed) Eligibility: Open to any penultimate year university students (This includes undergraduates, masters and PhD students) Sponsorship: We are open to those currently on student visas, as long as you can work unrestricted for the duration of the internship Closing date: 31st January 2026 (subject to close early) As we recruit on a rolling basis, we recommend applying as soon as you can Ten weeks to discover what our business is about. That's one good thing. At Capital One, we're on a mission: to change credit - one good thing at a time. You might think of us as a credit card company. But the truth is, we're just as much a technology business. And we're here to make a positive difference - to our customers, our colleagues and community. Our Strategy teams are fundamental in how we drive the business forward, but most importantly, how we solve problems and work with our customers. On this ten-week programme, you'll be based within one of our core Strategy teams and from Day 1 you'll take a bird's eye view of our organisation whilst owning a real life business project. As a Strategy Analyst Intern you could be: Finding innovative ways to attract new customers and ensure our products meet their needs. Providing support and tools to help our customers manage their finances and protect them from fraud. Creating marketing strategies that get the right messages across in the right places. Striking the right balance in the lending we do and the risk to the business. Key to all this work is insightful data analysis and critical judgement skills. You will be trained and developed on coding and analytical tools - enabling you to really dig deep into the datasets. You will help identify new ways to improve every aspect of what we do and put forward your suggestions on how we can achieve this by the end of your internship. Great training and support from the team around you will be provided to ensure you have all the tools required for success! One of the happy consequences of making finance easier for our customers is that Capital One is an inspiring place to launch your career. And this internship isn't just about honing your technical skills. There's plenty of scope for personal development too. You'll be assigned a manager, mentor and buddy to support and advise you along the way. What you'll need We don't mind what degree background or grades you have, but we want to see: Your ability to identify solutions or opportunities using data and sound reasoning. A strong aptitude for maths, and that you can apply problem solving and creative thinking to come up with suitable recommendations. How you use your judgement within decision making. You have strong written and verbal communication skills. You aren't afraid to share your ideas and you thrive in a collaborative environment. You have a curiosity to learn and take ownership of your development. Whilst also being focused on growth and development - yours and ours. The Recruitment Process Step 1: Apply! We don't screen CV's so there's no need to tailor your CV or attach a cover letter. After your initial application, if you meet the eligibility criteria you will be sent out online testing to complete, which assess the core skills required for the role. Step 2 : Next up, you will be invited to complete a one way video interview Step 3 : You'll get to (virtually) meet with one of our Strategy Analysts to complete a case study interview Step 4 : The in person assessment day, which consists of a group activity, case study and individual interview. A great chance for you to have a look around our office and see the working environment! What's in it for you? Outstanding learning and career development through our Capital One Develop UK training programmes (and appropriate external providers) Core benefits including a pension scheme, bonus, generous holidays, private medical insurance. Flexible benefits including season-ticket loans and cycle to work scheme Open-plan workspaces and accessible facilities designed to support and inspire you, including a fully serviced gym, subsidised restaurant, mindfulness and games rooms Plenty of volunteering opportunities to give back to the community through our community impact and investment programmes Regular social events run by our GradComm team, as well as an annual company-wide summer festival and christmas party Where and how you'll work This is a 10 week fixed term position based at our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right (and the smart) thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We are committed to creating teams that are representative of our customers and the communities we serve. We welcome applications from everyone, and would particularly love to hear from you if you identify with an under-represented group in our industry, such as women, the LGBTQ+ community and ethnic minority candidates. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - dedicated group for disability and neurodiversity, to improve the working life of all associates GreenTeam - Passionate about sustainability, on a mission to help Capital One UK improve its environmental impacts Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Dec 29, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Strategy Analyst Intern - Nottingham Salary: £50,000 (per annum) plus a £1,000 joining bonus and other benefits Location: Nottingham only Start date: 29th June 2026 for 10 weeks (dates are fixed) Eligibility: Open to any penultimate year university students (This includes undergraduates, masters and PhD students) Sponsorship: We are open to those currently on student visas, as long as you can work unrestricted for the duration of the internship Closing date: 31st January 2026 (subject to close early) As we recruit on a rolling basis, we recommend applying as soon as you can Ten weeks to discover what our business is about. That's one good thing. At Capital One, we're on a mission: to change credit - one good thing at a time. You might think of us as a credit card company. But the truth is, we're just as much a technology business. And we're here to make a positive difference - to our customers, our colleagues and community. Our Strategy teams are fundamental in how we drive the business forward, but most importantly, how we solve problems and work with our customers. On this ten-week programme, you'll be based within one of our core Strategy teams and from Day 1 you'll take a bird's eye view of our organisation whilst owning a real life business project. As a Strategy Analyst Intern you could be: Finding innovative ways to attract new customers and ensure our products meet their needs. Providing support and tools to help our customers manage their finances and protect them from fraud. Creating marketing strategies that get the right messages across in the right places. Striking the right balance in the lending we do and the risk to the business. Key to all this work is insightful data analysis and critical judgement skills. You will be trained and developed on coding and analytical tools - enabling you to really dig deep into the datasets. You will help identify new ways to improve every aspect of what we do and put forward your suggestions on how we can achieve this by the end of your internship. Great training and support from the team around you will be provided to ensure you have all the tools required for success! One of the happy consequences of making finance easier for our customers is that Capital One is an inspiring place to launch your career. And this internship isn't just about honing your technical skills. There's plenty of scope for personal development too. You'll be assigned a manager, mentor and buddy to support and advise you along the way. What you'll need We don't mind what degree background or grades you have, but we want to see: Your ability to identify solutions or opportunities using data and sound reasoning. A strong aptitude for maths, and that you can apply problem solving and creative thinking to come up with suitable recommendations. How you use your judgement within decision making. You have strong written and verbal communication skills. You aren't afraid to share your ideas and you thrive in a collaborative environment. You have a curiosity to learn and take ownership of your development. Whilst also being focused on growth and development - yours and ours. The Recruitment Process Step 1: Apply! We don't screen CV's so there's no need to tailor your CV or attach a cover letter. After your initial application, if you meet the eligibility criteria you will be sent out online testing to complete, which assess the core skills required for the role. Step 2 : Next up, you will be invited to complete a one way video interview Step 3 : You'll get to (virtually) meet with one of our Strategy Analysts to complete a case study interview Step 4 : The in person assessment day, which consists of a group activity, case study and individual interview. A great chance for you to have a look around our office and see the working environment! What's in it for you? Outstanding learning and career development through our Capital One Develop UK training programmes (and appropriate external providers) Core benefits including a pension scheme, bonus, generous holidays, private medical insurance. Flexible benefits including season-ticket loans and cycle to work scheme Open-plan workspaces and accessible facilities designed to support and inspire you, including a fully serviced gym, subsidised restaurant, mindfulness and games rooms Plenty of volunteering opportunities to give back to the community through our community impact and investment programmes Regular social events run by our GradComm team, as well as an annual company-wide summer festival and christmas party Where and how you'll work This is a 10 week fixed term position based at our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right (and the smart) thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We are committed to creating teams that are representative of our customers and the communities we serve. We welcome applications from everyone, and would particularly love to hear from you if you identify with an under-represented group in our industry, such as women, the LGBTQ+ community and ethnic minority candidates. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - dedicated group for disability and neurodiversity, to improve the working life of all associates GreenTeam - Passionate about sustainability, on a mission to help Capital One UK improve its environmental impacts Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Strategy Analyst Graduate - Nottingham Salary: £50,000 plus a £5,000 joining bonus and other benefits Location: Nottingham only Start date: 14th September 2026 Eligibility: Open to any final year students graduating in 2026, or those who have graduated in 2025. (This includes undergraduates, masters and PhD students) Sponsorship: We're able to sponsor if you currently have the right to work in the UK (including student/graduate visas) Closing date: 31st January 2026 (subject to close early) As we recruit on a rolling basis, we recommend applying as soon as you can Developing the strategy behind our success. That's one good thing. At Capital One, we're on a mission: to change credit - one good thing at a time. You might think of us as a credit card company. But the truth is, we're just as much a technology business. And we're here to make a positive difference - to our customers, our colleagues and community. Our Strategy teams are fundamental in how we drive the business forward, but most importantly, how we solve problems and work with our customers. As a Strategy Analyst you could be: Finding innovative ways to attract new customers and ensure our products meet their needs. Providing support and tools to help our customers manage their finances and protect them from fraud. Creating marketing strategies that get the right messages across in the right places. Striking the right balance in the lending we do and the risk to the business. Key to all this work is insightful data analysis and critical judgement skills. You will be trained and developed on coding and analytical tools - enabling you to really dig deep into the datasets. Because of this exciting range of work, rotations are a core part of the role. In return, this allows you to develop your skills and knowledge across a range of projects and business areas, supporting you in becoming a well rounded Strategy Analyst. One of the happy consequences of making finance easier for our customers is that Capital One is an inspiring place to launch your career. Join us, and you'll have a manager, mentor and buddy for support as you take on meaningful work in collaborative teams. We've got a great track record of hiring graduates and enabling them to reach their full potential. Just look at our former CEO, Lucy Hagues. She started as a graduate, led the UK business, and is now an Executive Vice President for Capital One Enterprise! And that's just one of many success stories. What you'll need We don't mind what degree background or grades you have, but we want to see: Your ability to identify solutions or opportunities using data and sound reasoning. A strong aptitude for maths, and that you can apply problem solving and creative thinking to come up with suitable recommendations. How you use your judgement within decision making. You have strong written and verbal communication skills. You aren't afraid to share your ideas and you thrive in a collaborative environment. You have a curiosity to learn and take ownership of your development. Whilst also being focused on growth and development - yours and ours. The Recruitment Process Step 1: Apply! We don't screen CV's so there's no need to tailor your CV or attach a cover letter. After your initial application, if you meet the eligibility criteria you will be sent out online testing to complete, which assess the core skills required for the role. Step 2 : Next up, you will be invited to complete a one way video interview Step 3 : You'll get to (virtually) meet with one of our Strategy Analysts to complete a case study interview Step 4 : The in person assessment day, which consists of a group activity, case study and individual interview. A great chance for you to have a look around our office and see the working environment! What's in it for you? Outstanding learning and career development through our Capital One Develop UK training programmes (and appropriate external providers) Core benefits including a pension scheme, bonus, generous holidays, private medical insurance. Flexible benefits including season-ticket loans and cycle to work scheme Open-plan workspaces and accessible facilities designed to support and inspire you, including a fully serviced gym, subsidised restaurant, mindfulness and games rooms Plenty of volunteering opportunities to give back to the community through our community impact and investment programmes Regular social events run by our GradComm team, as well as an annual company-wide summer festival and christmas party You can even help to shape how our early careers programmes look for future graduates by joining one of our working groups or becoming a buddy/mentor yourself Where and how you'll work This is a permanent position based at our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right (and the smart) thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We are committed to creating teams that are representative of our customers and the communities we serve. We welcome applications from everyone, and would particularly love to hear from you if you identify with an under-represented group in our industry, such as women, the LGBTQ+ community and ethnic minority candidates. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - dedicated group for disability and neurodiversity, to improve the working life of all associates GreenTeam - Passionate about sustainability, on a mission to help Capital One UK improve its environmental impacts Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Dec 29, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Strategy Analyst Graduate - Nottingham Salary: £50,000 plus a £5,000 joining bonus and other benefits Location: Nottingham only Start date: 14th September 2026 Eligibility: Open to any final year students graduating in 2026, or those who have graduated in 2025. (This includes undergraduates, masters and PhD students) Sponsorship: We're able to sponsor if you currently have the right to work in the UK (including student/graduate visas) Closing date: 31st January 2026 (subject to close early) As we recruit on a rolling basis, we recommend applying as soon as you can Developing the strategy behind our success. That's one good thing. At Capital One, we're on a mission: to change credit - one good thing at a time. You might think of us as a credit card company. But the truth is, we're just as much a technology business. And we're here to make a positive difference - to our customers, our colleagues and community. Our Strategy teams are fundamental in how we drive the business forward, but most importantly, how we solve problems and work with our customers. As a Strategy Analyst you could be: Finding innovative ways to attract new customers and ensure our products meet their needs. Providing support and tools to help our customers manage their finances and protect them from fraud. Creating marketing strategies that get the right messages across in the right places. Striking the right balance in the lending we do and the risk to the business. Key to all this work is insightful data analysis and critical judgement skills. You will be trained and developed on coding and analytical tools - enabling you to really dig deep into the datasets. Because of this exciting range of work, rotations are a core part of the role. In return, this allows you to develop your skills and knowledge across a range of projects and business areas, supporting you in becoming a well rounded Strategy Analyst. One of the happy consequences of making finance easier for our customers is that Capital One is an inspiring place to launch your career. Join us, and you'll have a manager, mentor and buddy for support as you take on meaningful work in collaborative teams. We've got a great track record of hiring graduates and enabling them to reach their full potential. Just look at our former CEO, Lucy Hagues. She started as a graduate, led the UK business, and is now an Executive Vice President for Capital One Enterprise! And that's just one of many success stories. What you'll need We don't mind what degree background or grades you have, but we want to see: Your ability to identify solutions or opportunities using data and sound reasoning. A strong aptitude for maths, and that you can apply problem solving and creative thinking to come up with suitable recommendations. How you use your judgement within decision making. You have strong written and verbal communication skills. You aren't afraid to share your ideas and you thrive in a collaborative environment. You have a curiosity to learn and take ownership of your development. Whilst also being focused on growth and development - yours and ours. The Recruitment Process Step 1: Apply! We don't screen CV's so there's no need to tailor your CV or attach a cover letter. After your initial application, if you meet the eligibility criteria you will be sent out online testing to complete, which assess the core skills required for the role. Step 2 : Next up, you will be invited to complete a one way video interview Step 3 : You'll get to (virtually) meet with one of our Strategy Analysts to complete a case study interview Step 4 : The in person assessment day, which consists of a group activity, case study and individual interview. A great chance for you to have a look around our office and see the working environment! What's in it for you? Outstanding learning and career development through our Capital One Develop UK training programmes (and appropriate external providers) Core benefits including a pension scheme, bonus, generous holidays, private medical insurance. Flexible benefits including season-ticket loans and cycle to work scheme Open-plan workspaces and accessible facilities designed to support and inspire you, including a fully serviced gym, subsidised restaurant, mindfulness and games rooms Plenty of volunteering opportunities to give back to the community through our community impact and investment programmes Regular social events run by our GradComm team, as well as an annual company-wide summer festival and christmas party You can even help to shape how our early careers programmes look for future graduates by joining one of our working groups or becoming a buddy/mentor yourself Where and how you'll work This is a permanent position based at our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right (and the smart) thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We are committed to creating teams that are representative of our customers and the communities we serve. We welcome applications from everyone, and would particularly love to hear from you if you identify with an under-represented group in our industry, such as women, the LGBTQ+ community and ethnic minority candidates. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - dedicated group for disability and neurodiversity, to improve the working life of all associates GreenTeam - Passionate about sustainability, on a mission to help Capital One UK improve its environmental impacts Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Join us as a Risk Platform .NET Developer and have the opportunity to work in a supportive and inclusive environment, in a trusted team responsible for delivering high-profile migrations and providing technical solutions, improvements and features for Counterparty Risk Trading business (CRT). You will contribute to the successful parallel processing of risk trading data within the Investment Bank's end of day multi-asset risk generation platform and additionally support and develop the intraday pricing activity. Take part in modernisation with the possibility of utilising GenAI enabled development and solutions to improve the operational efficiency and understanding for internal clients. The CRT trading desk uses the results generated by our systems to manage the counterparty risk for the rest of the bank on the derivative trade portfolios for CRT managed counterparties. This role is an opportunity to work closely with the development team, take ownership of technical components and grow in influence and impact. To be successful as a Risk Plaform .Net Developer, you should have: Strong experience of .NET programming, data structure and algorithms Interaction with webservices (REST/WCF) Familiarity with databases (MS SQL) and optimisation of queries Previous experience in financial services Some other highly valued skills may include: Degree in engineering, scientific or mathematical discipline Focus on performant and efficient code including consideration of algorithmic complexity Methodical approach with good attention to detail and delivery You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Canary Wharf London Office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 29, 2025
Full time
Join us as a Risk Platform .NET Developer and have the opportunity to work in a supportive and inclusive environment, in a trusted team responsible for delivering high-profile migrations and providing technical solutions, improvements and features for Counterparty Risk Trading business (CRT). You will contribute to the successful parallel processing of risk trading data within the Investment Bank's end of day multi-asset risk generation platform and additionally support and develop the intraday pricing activity. Take part in modernisation with the possibility of utilising GenAI enabled development and solutions to improve the operational efficiency and understanding for internal clients. The CRT trading desk uses the results generated by our systems to manage the counterparty risk for the rest of the bank on the derivative trade portfolios for CRT managed counterparties. This role is an opportunity to work closely with the development team, take ownership of technical components and grow in influence and impact. To be successful as a Risk Plaform .Net Developer, you should have: Strong experience of .NET programming, data structure and algorithms Interaction with webservices (REST/WCF) Familiarity with databases (MS SQL) and optimisation of queries Previous experience in financial services Some other highly valued skills may include: Degree in engineering, scientific or mathematical discipline Focus on performant and efficient code including consideration of algorithmic complexity Methodical approach with good attention to detail and delivery You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Canary Wharf London Office. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Strategy Analyst Graduate - Nottingham Salary: £50,000 plus a £5,000 joining bonus and other benefits Location: Nottingham only Start date: 14th September 2026 Eligibility: Open to any final year students graduating in 2026, or those who have graduated in 2025. (This includes undergraduates, masters and PhD students) Sponsorship: We're able to sponsor if you currently have the right to work in the UK (including student/graduate visas) Closing date: 31st January 2026 (subject to close early) As we recruit on a rolling basis, we recommend applying as soon as you can Developing the strategy behind our success. That's one good thing. At Capital One, we're on a mission: to change credit - one good thing at a time. You might think of us as a credit card company. But the truth is, we're just as much a technology business. And we're here to make a positive difference - to our customers, our colleagues and community. Our Strategy teams are fundamental in how we drive the business forward, but most importantly, how we solve problems and work with our customers. As a Strategy Analyst you could be: Finding innovative ways to attract new customers and ensure our products meet their needs. Providing support and tools to help our customers manage their finances and protect them from fraud. Creating marketing strategies that get the right messages across in the right places. Striking the right balance in the lending we do and the risk to the business. Key to all this work is insightful data analysis and critical judgement skills. You will be trained and developed on coding and analytical tools - enabling you to really dig deep into the datasets. Because of this exciting range of work, rotations are a core part of the role. In return, this allows you to develop your skills and knowledge across a range of projects and business areas, supporting you in becoming a well rounded Strategy Analyst. One of the happy consequences of making finance easier for our customers is that Capital One is an inspiring place to launch your career. Join us, and you'll have a manager, mentor and buddy for support as you take on meaningful work in collaborative teams. We've got a great track record of hiring graduates and enabling them to reach their full potential. Just look at our former CEO, Lucy Hagues. She started as a graduate, led the UK business, and is now an Executive Vice President for Capital One Enterprise! And that's just one of many success stories. What you'll need We don't mind what degree background or grades you have, but we want to see: Your ability to identify solutions or opportunities using data and sound reasoning. A strong aptitude for maths, and that you can apply problem solving and creative thinking to come up with suitable recommendations. How you use your judgement within decision making. You have strong written and verbal communication skills. You aren't afraid to share your ideas and you thrive in a collaborative environment. You have a curiosity to learn and take ownership of your development. Whilst also being focused on growth and development - yours and ours. The Recruitment Process Step 1: Apply! We don't screen CV's so there's no need to tailor your CV or attach a cover letter. After your initial application, if you meet the eligibility criteria you will be sent out online testing to complete, which assess the core skills required for the role. Step 2 : Next up, you will be invited to complete a one way video interview Step 3 : You'll get to (virtually) meet with one of our Strategy Analysts to complete a case study interview Step 4 : The in person assessment day, which consists of a group activity, case study and individual interview. A great chance for you to have a look around our office and see the working environment! What's in it for you? Outstanding learning and career development through our Capital One Develop UK training programmes (and appropriate external providers) Core benefits including a pension scheme, bonus, generous holidays, private medical insurance. Flexible benefits including season-ticket loans and cycle to work scheme Open-plan workspaces and accessible facilities designed to support and inspire you, including a fully serviced gym, subsidised restaurant, mindfulness and games rooms Plenty of volunteering opportunities to give back to the community through our community impact and investment programmes Regular social events run by our GradComm team, as well as an annual company-wide summer festival and christmas party You can even help to shape how our early careers programmes look for future graduates by joining one of our working groups or becoming a buddy/mentor yourself Where and how you'll work This is a permanent position based at our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right (and the smart) thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We are committed to creating teams that are representative of our customers and the communities we serve. We welcome applications from everyone, and would particularly love to hear from you if you identify with an under-represented group in our industry, such as women, the LGBTQ+ community and ethnic minority candidates. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - dedicated group for disability and neurodiversity, to improve the working life of all associates GreenTeam - Passionate about sustainability, on a mission to help Capital One UK improve its environmental impacts Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Dec 29, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Strategy Analyst Graduate - Nottingham Salary: £50,000 plus a £5,000 joining bonus and other benefits Location: Nottingham only Start date: 14th September 2026 Eligibility: Open to any final year students graduating in 2026, or those who have graduated in 2025. (This includes undergraduates, masters and PhD students) Sponsorship: We're able to sponsor if you currently have the right to work in the UK (including student/graduate visas) Closing date: 31st January 2026 (subject to close early) As we recruit on a rolling basis, we recommend applying as soon as you can Developing the strategy behind our success. That's one good thing. At Capital One, we're on a mission: to change credit - one good thing at a time. You might think of us as a credit card company. But the truth is, we're just as much a technology business. And we're here to make a positive difference - to our customers, our colleagues and community. Our Strategy teams are fundamental in how we drive the business forward, but most importantly, how we solve problems and work with our customers. As a Strategy Analyst you could be: Finding innovative ways to attract new customers and ensure our products meet their needs. Providing support and tools to help our customers manage their finances and protect them from fraud. Creating marketing strategies that get the right messages across in the right places. Striking the right balance in the lending we do and the risk to the business. Key to all this work is insightful data analysis and critical judgement skills. You will be trained and developed on coding and analytical tools - enabling you to really dig deep into the datasets. Because of this exciting range of work, rotations are a core part of the role. In return, this allows you to develop your skills and knowledge across a range of projects and business areas, supporting you in becoming a well rounded Strategy Analyst. One of the happy consequences of making finance easier for our customers is that Capital One is an inspiring place to launch your career. Join us, and you'll have a manager, mentor and buddy for support as you take on meaningful work in collaborative teams. We've got a great track record of hiring graduates and enabling them to reach their full potential. Just look at our former CEO, Lucy Hagues. She started as a graduate, led the UK business, and is now an Executive Vice President for Capital One Enterprise! And that's just one of many success stories. What you'll need We don't mind what degree background or grades you have, but we want to see: Your ability to identify solutions or opportunities using data and sound reasoning. A strong aptitude for maths, and that you can apply problem solving and creative thinking to come up with suitable recommendations. How you use your judgement within decision making. You have strong written and verbal communication skills. You aren't afraid to share your ideas and you thrive in a collaborative environment. You have a curiosity to learn and take ownership of your development. Whilst also being focused on growth and development - yours and ours. The Recruitment Process Step 1: Apply! We don't screen CV's so there's no need to tailor your CV or attach a cover letter. After your initial application, if you meet the eligibility criteria you will be sent out online testing to complete, which assess the core skills required for the role. Step 2 : Next up, you will be invited to complete a one way video interview Step 3 : You'll get to (virtually) meet with one of our Strategy Analysts to complete a case study interview Step 4 : The in person assessment day, which consists of a group activity, case study and individual interview. A great chance for you to have a look around our office and see the working environment! What's in it for you? Outstanding learning and career development through our Capital One Develop UK training programmes (and appropriate external providers) Core benefits including a pension scheme, bonus, generous holidays, private medical insurance. Flexible benefits including season-ticket loans and cycle to work scheme Open-plan workspaces and accessible facilities designed to support and inspire you, including a fully serviced gym, subsidised restaurant, mindfulness and games rooms Plenty of volunteering opportunities to give back to the community through our community impact and investment programmes Regular social events run by our GradComm team, as well as an annual company-wide summer festival and christmas party You can even help to shape how our early careers programmes look for future graduates by joining one of our working groups or becoming a buddy/mentor yourself Where and how you'll work This is a permanent position based at our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right (and the smart) thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We are committed to creating teams that are representative of our customers and the communities we serve. We welcome applications from everyone, and would particularly love to hear from you if you identify with an under-represented group in our industry, such as women, the LGBTQ+ community and ethnic minority candidates. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - dedicated group for disability and neurodiversity, to improve the working life of all associates GreenTeam - Passionate about sustainability, on a mission to help Capital One UK improve its environmental impacts Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Strategy Analyst Intern - Nottingham Salary: £50,000 (per annum) plus a £1,000 joining bonus and other benefits Location: Nottingham only Start date: 29th June 2026 for 10 weeks (dates are fixed) Eligibility: Open to any penultimate year university students (This includes undergraduates, masters and PhD students) Sponsorship: We are open to those currently on student visas, as long as you can work unrestricted for the duration of the internship Closing date: 31st January 2026 (subject to close early) As we recruit on a rolling basis, we recommend applying as soon as you can Ten weeks to discover what our business is about. That's one good thing. At Capital One, we're on a mission: to change credit - one good thing at a time. You might think of us as a credit card company. But the truth is, we're just as much a technology business. And we're here to make a positive difference - to our customers, our colleagues and community. Our Strategy teams are fundamental in how we drive the business forward, but most importantly, how we solve problems and work with our customers. On this ten-week programme, you'll be based within one of our core Strategy teams and from Day 1 you'll take a bird's eye view of our organisation whilst owning a real life business project. As a Strategy Analyst Intern you could be: Finding innovative ways to attract new customers and ensure our products meet their needs. Providing support and tools to help our customers manage their finances and protect them from fraud. Creating marketing strategies that get the right messages across in the right places. Striking the right balance in the lending we do and the risk to the business. Key to all this work is insightful data analysis and critical judgement skills. You will be trained and developed on coding and analytical tools - enabling you to really dig deep into the datasets. You will help identify new ways to improve every aspect of what we do and put forward your suggestions on how we can achieve this by the end of your internship. Great training and support from the team around you will be provided to ensure you have all the tools required for success! One of the happy consequences of making finance easier for our customers is that Capital One is an inspiring place to launch your career. And this internship isn't just about honing your technical skills. There's plenty of scope for personal development too. You'll be assigned a manager, mentor and buddy to support and advise you along the way. What you'll need We don't mind what degree background or grades you have, but we want to see: Your ability to identify solutions or opportunities using data and sound reasoning. A strong aptitude for maths, and that you can apply problem solving and creative thinking to come up with suitable recommendations. How you use your judgement within decision making. You have strong written and verbal communication skills. You aren't afraid to share your ideas and you thrive in a collaborative environment. You have a curiosity to learn and take ownership of your development. Whilst also being focused on growth and development - yours and ours. The Recruitment Process Step 1: Apply! We don't screen CV's so there's no need to tailor your CV or attach a cover letter. After your initial application, if you meet the eligibility criteria you will be sent out online testing to complete, which assess the core skills required for the role. Step 2 : Next up, you will be invited to complete a one way video interview Step 3 : You'll get to (virtually) meet with one of our Strategy Analysts to complete a case study interview Step 4 : The in person assessment day, which consists of a group activity, case study and individual interview. A great chance for you to have a look around our office and see the working environment! What's in it for you? Outstanding learning and career development through our Capital One Develop UK training programmes (and appropriate external providers) Core benefits including a pension scheme, bonus, generous holidays, private medical insurance. Flexible benefits including season-ticket loans and cycle to work scheme Open-plan workspaces and accessible facilities designed to support and inspire you, including a fully serviced gym, subsidised restaurant, mindfulness and games rooms Plenty of volunteering opportunities to give back to the community through our community impact and investment programmes Regular social events run by our GradComm team, as well as an annual company-wide summer festival and christmas party Where and how you'll work This is a 10 week fixed term position based at our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right (and the smart) thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We are committed to creating teams that are representative of our customers and the communities we serve. We welcome applications from everyone, and would particularly love to hear from you if you identify with an under-represented group in our industry, such as women, the LGBTQ+ community and ethnic minority candidates. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - dedicated group for disability and neurodiversity, to improve the working life of all associates GreenTeam - Passionate about sustainability, on a mission to help Capital One UK improve its environmental impacts Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Dec 29, 2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Strategy Analyst Intern - Nottingham Salary: £50,000 (per annum) plus a £1,000 joining bonus and other benefits Location: Nottingham only Start date: 29th June 2026 for 10 weeks (dates are fixed) Eligibility: Open to any penultimate year university students (This includes undergraduates, masters and PhD students) Sponsorship: We are open to those currently on student visas, as long as you can work unrestricted for the duration of the internship Closing date: 31st January 2026 (subject to close early) As we recruit on a rolling basis, we recommend applying as soon as you can Ten weeks to discover what our business is about. That's one good thing. At Capital One, we're on a mission: to change credit - one good thing at a time. You might think of us as a credit card company. But the truth is, we're just as much a technology business. And we're here to make a positive difference - to our customers, our colleagues and community. Our Strategy teams are fundamental in how we drive the business forward, but most importantly, how we solve problems and work with our customers. On this ten-week programme, you'll be based within one of our core Strategy teams and from Day 1 you'll take a bird's eye view of our organisation whilst owning a real life business project. As a Strategy Analyst Intern you could be: Finding innovative ways to attract new customers and ensure our products meet their needs. Providing support and tools to help our customers manage their finances and protect them from fraud. Creating marketing strategies that get the right messages across in the right places. Striking the right balance in the lending we do and the risk to the business. Key to all this work is insightful data analysis and critical judgement skills. You will be trained and developed on coding and analytical tools - enabling you to really dig deep into the datasets. You will help identify new ways to improve every aspect of what we do and put forward your suggestions on how we can achieve this by the end of your internship. Great training and support from the team around you will be provided to ensure you have all the tools required for success! One of the happy consequences of making finance easier for our customers is that Capital One is an inspiring place to launch your career. And this internship isn't just about honing your technical skills. There's plenty of scope for personal development too. You'll be assigned a manager, mentor and buddy to support and advise you along the way. What you'll need We don't mind what degree background or grades you have, but we want to see: Your ability to identify solutions or opportunities using data and sound reasoning. A strong aptitude for maths, and that you can apply problem solving and creative thinking to come up with suitable recommendations. How you use your judgement within decision making. You have strong written and verbal communication skills. You aren't afraid to share your ideas and you thrive in a collaborative environment. You have a curiosity to learn and take ownership of your development. Whilst also being focused on growth and development - yours and ours. The Recruitment Process Step 1: Apply! We don't screen CV's so there's no need to tailor your CV or attach a cover letter. After your initial application, if you meet the eligibility criteria you will be sent out online testing to complete, which assess the core skills required for the role. Step 2 : Next up, you will be invited to complete a one way video interview Step 3 : You'll get to (virtually) meet with one of our Strategy Analysts to complete a case study interview Step 4 : The in person assessment day, which consists of a group activity, case study and individual interview. A great chance for you to have a look around our office and see the working environment! What's in it for you? Outstanding learning and career development through our Capital One Develop UK training programmes (and appropriate external providers) Core benefits including a pension scheme, bonus, generous holidays, private medical insurance. Flexible benefits including season-ticket loans and cycle to work scheme Open-plan workspaces and accessible facilities designed to support and inspire you, including a fully serviced gym, subsidised restaurant, mindfulness and games rooms Plenty of volunteering opportunities to give back to the community through our community impact and investment programmes Regular social events run by our GradComm team, as well as an annual company-wide summer festival and christmas party Where and how you'll work This is a 10 week fixed term position based at our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right (and the smart) thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We are committed to creating teams that are representative of our customers and the communities we serve. We welcome applications from everyone, and would particularly love to hear from you if you identify with an under-represented group in our industry, such as women, the LGBTQ+ community and ethnic minority candidates. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - dedicated group for disability and neurodiversity, to improve the working life of all associates GreenTeam - Passionate about sustainability, on a mission to help Capital One UK improve its environmental impacts Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Join Barclays as a Mainframe DB2 System Specialist, where you'll install, configure, and maintain the IBM DB2 system to ensure strong performance and reliability. You'll play a key role in enhancing the Mainframe Automation environment, streamlining manual processes through automation to reduce risk and increase efficiency. We're seeking candidates with hands-on mainframe installation experience, ideally involving IBM DB2 system tools or similar mainframe technologies. To be successful in this role, you will need the following: Proven experience in the installation, maintenance, and upgrade of IBM DB2 and related tools (e.g., DB2 CA, DB2 Connect, Data Studio, etc.). Strong working knowledge of mainframe operating system tools, including TSO, JCL, REXX, SQL, and others. Several years of hands-on experience as a DB2 Systems Programmer. Solid understanding of system performance, optimisation, and monitoring techniques. Other highly valued skills include: Experience with DevOps tooling, such as VS Code, Db2 Developer Extensions, and similar technologies. Knowledge of z/OSMF. Familiarity with Broadcom and IBM Db2 tools. Understanding of Db2 internals and RACF security. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate can be based in Knutsford (Radbroke Hall) or Glasgow Campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 29, 2025
Full time
Join Barclays as a Mainframe DB2 System Specialist, where you'll install, configure, and maintain the IBM DB2 system to ensure strong performance and reliability. You'll play a key role in enhancing the Mainframe Automation environment, streamlining manual processes through automation to reduce risk and increase efficiency. We're seeking candidates with hands-on mainframe installation experience, ideally involving IBM DB2 system tools or similar mainframe technologies. To be successful in this role, you will need the following: Proven experience in the installation, maintenance, and upgrade of IBM DB2 and related tools (e.g., DB2 CA, DB2 Connect, Data Studio, etc.). Strong working knowledge of mainframe operating system tools, including TSO, JCL, REXX, SQL, and others. Several years of hands-on experience as a DB2 Systems Programmer. Solid understanding of system performance, optimisation, and monitoring techniques. Other highly valued skills include: Experience with DevOps tooling, such as VS Code, Db2 Developer Extensions, and similar technologies. Knowledge of z/OSMF. Familiarity with Broadcom and IBM Db2 tools. Understanding of Db2 internals and RACF security. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate can be based in Knutsford (Radbroke Hall) or Glasgow Campus. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations Advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Excavation Standards & Compliance Manager Washington, UKPermanentUp to £50k + Car/Car Allowance + Flexible Benefits Freedom Group have an exciting opportunity for an Excavation Standards & Compliance Manager to join our team. This role is critical in ensuring that all excavation activities across our projects meet the highest standards of safety, compliance, and quality. You'll work closely with operational teams, subcontractors, and clients to monitor, audit, and improve excavation practices in line with legislation and company procedures. Some of the key deliverables in this role will include: Develop, implement, and maintain excavation standards and compliance processes. Conduct site inspections and audits to ensure adherence to safety and quality requirements. Provide technical guidance and support to project teams on excavation best practices. Monitor compliance with CDM regulations and HSG47 guidelines for underground utility avoidance. Liaise with clients, local authorities, and subcontractors to ensure smooth project delivery. Investigate incidents and near misses, ensuring corrective actions are implemented. Deliver training and toolbox talks to promote a positive safety culture. Maintain accurate records and produce compliance reports for senior management. Drive continuous improvement initiatives across excavation activities. What we're looking for: We're looking for a proactive and experienced professional with strong knowledge of excavation standards and compliance. Ideally, you'll have: Proven experience in excavation management within utilities or construction. Strong understanding of Health & Safety legislation and practical application. Knowledge of CDM regulations and HSG47. Excellent communication and leadership skills. Ability to work independently and manage multiple priorities. Relevant safety qualifications (e.g., NEBOSH, IOSH). Experience in auditing and compliance reporting. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company Car/Car Allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 29, 2025
Full time
Excavation Standards & Compliance Manager Washington, UKPermanentUp to £50k + Car/Car Allowance + Flexible Benefits Freedom Group have an exciting opportunity for an Excavation Standards & Compliance Manager to join our team. This role is critical in ensuring that all excavation activities across our projects meet the highest standards of safety, compliance, and quality. You'll work closely with operational teams, subcontractors, and clients to monitor, audit, and improve excavation practices in line with legislation and company procedures. Some of the key deliverables in this role will include: Develop, implement, and maintain excavation standards and compliance processes. Conduct site inspections and audits to ensure adherence to safety and quality requirements. Provide technical guidance and support to project teams on excavation best practices. Monitor compliance with CDM regulations and HSG47 guidelines for underground utility avoidance. Liaise with clients, local authorities, and subcontractors to ensure smooth project delivery. Investigate incidents and near misses, ensuring corrective actions are implemented. Deliver training and toolbox talks to promote a positive safety culture. Maintain accurate records and produce compliance reports for senior management. Drive continuous improvement initiatives across excavation activities. What we're looking for: We're looking for a proactive and experienced professional with strong knowledge of excavation standards and compliance. Ideally, you'll have: Proven experience in excavation management within utilities or construction. Strong understanding of Health & Safety legislation and practical application. Knowledge of CDM regulations and HSG47. Excellent communication and leadership skills. Ability to work independently and manage multiple priorities. Relevant safety qualifications (e.g., NEBOSH, IOSH). Experience in auditing and compliance reporting. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Company Car/Car Allowance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Customer Service Manager WashingtonPermanentUp to £55k & Benefits Freedom Group have a fantastic opportunity for a Customer Service Manager to join our team in Washington. This is a pivotal role responsible for leading the customer service function, ensuring exceptional service delivery, and driving continuous improvement across our operations. You'll report to our Operations Director for the region and work closely with internal teams and our DNO partner (NPg) to ensure we exceed customer expectations and regulatory standards. Some of the key deliverables in this role include: Improve Customer Service Experience: Create engaged customers and facilitate organic growth. Issue Resolution: Take ownership of customer issues and follow problems through to resolution. Mission and Strategy: Set a clear mission and deploy strategies focused on achieving it. Develop Procedures: Establish service procedures, policies, and standards. Record Keeping: Maintain accurate records and document customer service actions and discussions. Data Analysis: Analyse statistics and compile accurate reports. Team Management: Recruit, mentor, and develop customer service agents, fostering an environment of encouragement and empowerment. Industry Awareness: Stay ahead of industry developments and apply best practices. Resource Management: Control resources and utilize assets to achieve qualitative and quantitative targets. Budget Management: Adhere to and manage the approved budget. Workflow Management: Maintain an orderly workflow according to priorities. Main accountabilities: Develop the CESC strategy for Customer Service excellence to support all customers under RIIO ED2 and maximise DNO (NPg) performance under the Customer Service incentive scheme. Manage the interface with NPg at senior manager/director level, ensuring regular meetings and reporting any failures or jeopardy on low scores. Identify improvement areas in Customer Service delivery and implement process improvements and training to ensure consistent 10/10 scoring. Lead internal reporting on BMoCS, Guaranteed Service Standards, complaints, and praise. Prepare KPI reporting for the CESC F/Wk. Take ownership of the NPg Plan Ten customer service improvement initiative. While initially focused on the NPg area, this role may expand to cover all Network Services regions. What we're looking for: We're looking for a confident and experienced Customer Service Manager who brings strategic vision, operational excellence, and a passion for customer satisfaction. You'll ideally have: Proven experience as a Customer Service Manager, with DNO experience and knowledge of BMoCS. Excellent knowledge of management methods and techniques. Proficiency in customer service software, databases, and tools. Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking abilities. A customer service orientation and a proactive mindset. A BS degree in Business Administration or a related field. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from including: Dental Insurance, Gym Membership, Give-As-You Earn, Travel Insurance and Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 29, 2025
Full time
Customer Service Manager WashingtonPermanentUp to £55k & Benefits Freedom Group have a fantastic opportunity for a Customer Service Manager to join our team in Washington. This is a pivotal role responsible for leading the customer service function, ensuring exceptional service delivery, and driving continuous improvement across our operations. You'll report to our Operations Director for the region and work closely with internal teams and our DNO partner (NPg) to ensure we exceed customer expectations and regulatory standards. Some of the key deliverables in this role include: Improve Customer Service Experience: Create engaged customers and facilitate organic growth. Issue Resolution: Take ownership of customer issues and follow problems through to resolution. Mission and Strategy: Set a clear mission and deploy strategies focused on achieving it. Develop Procedures: Establish service procedures, policies, and standards. Record Keeping: Maintain accurate records and document customer service actions and discussions. Data Analysis: Analyse statistics and compile accurate reports. Team Management: Recruit, mentor, and develop customer service agents, fostering an environment of encouragement and empowerment. Industry Awareness: Stay ahead of industry developments and apply best practices. Resource Management: Control resources and utilize assets to achieve qualitative and quantitative targets. Budget Management: Adhere to and manage the approved budget. Workflow Management: Maintain an orderly workflow according to priorities. Main accountabilities: Develop the CESC strategy for Customer Service excellence to support all customers under RIIO ED2 and maximise DNO (NPg) performance under the Customer Service incentive scheme. Manage the interface with NPg at senior manager/director level, ensuring regular meetings and reporting any failures or jeopardy on low scores. Identify improvement areas in Customer Service delivery and implement process improvements and training to ensure consistent 10/10 scoring. Lead internal reporting on BMoCS, Guaranteed Service Standards, complaints, and praise. Prepare KPI reporting for the CESC F/Wk. Take ownership of the NPg Plan Ten customer service improvement initiative. While initially focused on the NPg area, this role may expand to cover all Network Services regions. What we're looking for: We're looking for a confident and experienced Customer Service Manager who brings strategic vision, operational excellence, and a passion for customer satisfaction. You'll ideally have: Proven experience as a Customer Service Manager, with DNO experience and knowledge of BMoCS. Excellent knowledge of management methods and techniques. Proficiency in customer service software, databases, and tools. Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking abilities. A customer service orientation and a proactive mindset. A BS degree in Business Administration or a related field. Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary sacrifice car scheme (Hybrid/Electric Vehicle) 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from including: Dental Insurance, Gym Membership, Give-As-You Earn, Travel Insurance and Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the East Midlands. The Service Delivery Supervisor will provide supervision to those teams under their control, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. Key Responsibilities Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures Supervise, all Street Work Activities alongside the appointed contractors, to ensure opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information Ensure that all the client and operational requirements are met in a professional and efficient manner Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications SHEA (Gas) NRSWA 1991 (Supervisor) SCO 1,2 & 5 (preferred) IOSH or SMSTS (preferred) NCO Gas Level 2 / Gas manager's appreciation Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Dec 28, 2025
Full time
Description As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the East Midlands. The Service Delivery Supervisor will provide supervision to those teams under their control, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. Key Responsibilities Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures Supervise, all Street Work Activities alongside the appointed contractors, to ensure opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information Ensure that all the client and operational requirements are met in a professional and efficient manner Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications SHEA (Gas) NRSWA 1991 (Supervisor) SCO 1,2 & 5 (preferred) IOSH or SMSTS (preferred) NCO Gas Level 2 / Gas manager's appreciation Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be responsible for: Providing support to the Partner Accounting Manager and Tax Manager Prepare the monthly reconciliations of approx. 60 members' interest ledger accounts and monthly schedules including profit allocation, partner drawings, benefit charges, motor expense etc. including agreement with supplier invoices and Flexcel records where appropriate. Calculate "true up" adjustments on certain benefit codes to ensure an equitable allocation of costs to partners Prepare reconciliations for certain other ledger accounts, including partner capital bank accounts, annuity codes and insurance control account. Maintain and develop reconciliation processes following the move to Workday to improve efficiency Ensuring partners' benefits, drawings, tax charges etc are correctly calculated and journals posted to the correct ledger codes Reviewing supplier invoices in relation to all aspects of the fleet Sending out forms to partners and update periodic partners schedules (Allowances forms, Business % and Tax Certificates) You'll be someone with: Relevant accounting qualification such as AAT helpful Good understanding of double entry Experience in preparation of journals Experience of dealing with large amount of data (circa 2,000 transactions a month) Use of Excel including advanced functions such as pivot tables, Xlookups, sumifs etc. Experience of monthly reconciliation processes You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 27, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be responsible for: Providing support to the Partner Accounting Manager and Tax Manager Prepare the monthly reconciliations of approx. 60 members' interest ledger accounts and monthly schedules including profit allocation, partner drawings, benefit charges, motor expense etc. including agreement with supplier invoices and Flexcel records where appropriate. Calculate "true up" adjustments on certain benefit codes to ensure an equitable allocation of costs to partners Prepare reconciliations for certain other ledger accounts, including partner capital bank accounts, annuity codes and insurance control account. Maintain and develop reconciliation processes following the move to Workday to improve efficiency Ensuring partners' benefits, drawings, tax charges etc are correctly calculated and journals posted to the correct ledger codes Reviewing supplier invoices in relation to all aspects of the fleet Sending out forms to partners and update periodic partners schedules (Allowances forms, Business % and Tax Certificates) You'll be someone with: Relevant accounting qualification such as AAT helpful Good understanding of double entry Experience in preparation of journals Experience of dealing with large amount of data (circa 2,000 transactions a month) Use of Excel including advanced functions such as pivot tables, Xlookups, sumifs etc. Experience of monthly reconciliation processes You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be responsible for: Providing support to the Partner Accounting Manager and Tax Manager Prepare the monthly reconciliations of approx. 60 members' interest ledger accounts and monthly schedules including profit allocation, partner drawings, benefit charges, motor expense etc. including agreement with supplier invoices and Flexcel records where appropriate. Calculate "true up" adjustments on certain benefit codes to ensure an equitable allocation of costs to partners Prepare reconciliations for certain other ledger accounts, including partner capital bank accounts, annuity codes and insurance control account. Maintain and develop reconciliation processes following the move to Workday to improve efficiency Ensuring partners' benefits, drawings, tax charges etc are correctly calculated and journals posted to the correct ledger codes Reviewing supplier invoices in relation to all aspects of the fleet Sending out forms to partners and update periodic partners schedules (Allowances forms, Business % and Tax Certificates) You'll be someone with: Relevant accounting qualification such as AAT helpful Good understanding of double entry Experience in preparation of journals Experience of dealing with large amount of data (circa 2,000 transactions a month) Use of Excel including advanced functions such as pivot tables, Xlookups, sumifs etc. Experience of monthly reconciliation processes You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 27, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working with every department at BDO, our Finance team helps us meet relevant legal requirements that ensure our firm operates effectively in a tightly-regulated field. They implement strategies that help us innovate - like combining new technology with traditional financial processes to make us even more digital. As part of this friendly team, you'll enjoy flexible hours and have opportunities to take responsibility for the delivery of quality work. With your colleagues behind you, you'll embrace change, new ideas and have an impact on the future of our firm. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be responsible for: Providing support to the Partner Accounting Manager and Tax Manager Prepare the monthly reconciliations of approx. 60 members' interest ledger accounts and monthly schedules including profit allocation, partner drawings, benefit charges, motor expense etc. including agreement with supplier invoices and Flexcel records where appropriate. Calculate "true up" adjustments on certain benefit codes to ensure an equitable allocation of costs to partners Prepare reconciliations for certain other ledger accounts, including partner capital bank accounts, annuity codes and insurance control account. Maintain and develop reconciliation processes following the move to Workday to improve efficiency Ensuring partners' benefits, drawings, tax charges etc are correctly calculated and journals posted to the correct ledger codes Reviewing supplier invoices in relation to all aspects of the fleet Sending out forms to partners and update periodic partners schedules (Allowances forms, Business % and Tax Certificates) You'll be someone with: Relevant accounting qualification such as AAT helpful Good understanding of double entry Experience in preparation of journals Experience of dealing with large amount of data (circa 2,000 transactions a month) Use of Excel including advanced functions such as pivot tables, Xlookups, sumifs etc. Experience of monthly reconciliation processes You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 26, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 26, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working proactively and managing your own tasks as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You will be someone with: ACA/ACCA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect are one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
NatWest is a major UK retail bank, providing every day banking services to over 19 million customers. The banks expertise and services span retail, commercial and private banking. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimisi click apply for full job details
Dec 26, 2025
Contractor
NatWest is a major UK retail bank, providing every day banking services to over 19 million customers. The banks expertise and services span retail, commercial and private banking. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimisi click apply for full job details
Senior Planner Burghfield, near Reading, Berkshire Permanent - Full Time On-site Salary up to £80,000 per annum dependant on experience plus car/car allowance and flexible benefits NG Bailey have a vacancy for a Senior Planner to join us on a nuclear project in Burghfield near Reading . The successful applicant will implement best commercial practices to maintain and maximise, the profitability and financial performance of medium to large Project/s for NG Bailey's Strategic Projects Engineering Division . Due to the nature of the project the successful applicant will be required to obtain security clearance in order to work on this site, therefore we can only consider British nationals, who have not worked outside the UK in the last 5 years. Core responsibilities include: Demonstrate appropriate Health and Safety leadership to ensure that the Safety First and Foremost message is visible and alive throughout all activities relating to the projects on which they are working. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Assist in leading and developing the planning team to provide an effective planning support to the business which achieves business and project objectives. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. Maintain and update contract baseline in line with with ageed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. What we're looking for: Previous relevant experience in a planning role and within a Mechanical/Electrical engineering company, preferably with exposure to highly regulated industries as well. Strong administration, reporting and IT skills as well as good knowledge and use of Primavera P6. Having come from a hands-on trades background into project management and planning would be advantageous. Able to achieve and acquire SC Clearance, if not already held. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 26, 2025
Full time
Senior Planner Burghfield, near Reading, Berkshire Permanent - Full Time On-site Salary up to £80,000 per annum dependant on experience plus car/car allowance and flexible benefits NG Bailey have a vacancy for a Senior Planner to join us on a nuclear project in Burghfield near Reading . The successful applicant will implement best commercial practices to maintain and maximise, the profitability and financial performance of medium to large Project/s for NG Bailey's Strategic Projects Engineering Division . Due to the nature of the project the successful applicant will be required to obtain security clearance in order to work on this site, therefore we can only consider British nationals, who have not worked outside the UK in the last 5 years. Core responsibilities include: Demonstrate appropriate Health and Safety leadership to ensure that the Safety First and Foremost message is visible and alive throughout all activities relating to the projects on which they are working. Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations. Assist in leading and developing the planning team to provide an effective planning support to the business which achieves business and project objectives. Participate within bid activity as requested by the senior management; working in conjunction with the Business Development department, in line with the Focus Win processes. Arrange and facilitate internal integrated planning meetings with relevant project stakeholders to agree the team input into the project plan and work closely with said team and our external customer. Produce and agree a 'Contract Baseline' programme for each allocated project; that aligns with the agreed formal contract, price and workscope, and reduces risk for NG Bailey. Maintain and update contract baseline in line with with ageed contract change (eg variations). Ensure that change impacts are effectively communicated to Operations and Commercial Teams. Ensure that the inclusion of variations are communicated and integrated into project plans. Take responsibility for all allocated projects, ensuring that progress and productivity is effectively monitored against project plan, produce and circulate clear reports to the appropriate stakeholders in a concise and timely manner (e.g. Resource Histograms, 'S' Curves, Earned Value Analysis). In conjunction with the Planning Manager, ensure that planning outputs / reports are produced in a timely manner for all contract reviews. Support operational teams in order to ascertain whether project targets are being achieved and to jointly establish and agree any corrective measures to be taken where necessary. In conjunction with the Planning Manager, perform Time/Risk analysis against programmes at regular intervals with the Project Manager throughout the whole project life cycle. What we're looking for: Previous relevant experience in a planning role and within a Mechanical/Electrical engineering company, preferably with exposure to highly regulated industries as well. Strong administration, reporting and IT skills as well as good knowledge and use of Primavera P6. Having come from a hands-on trades background into project management and planning would be advantageous. Able to achieve and acquire SC Clearance, if not already held. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mechanical Maintenance Engineer (Days Only) Devonport Perm, Full Time Competitive Salary on offer + Flexible Benefits + Plus On Call Allowance (1-24) NG Bailey Facilities Services are recruiting a for a Mechanical Engineer to support the delivery of hard service maintenance contract at the Devonport Dockyard in Plymouth, providing PPM and reactive maintenance on mechanical systems. Reporting to the Contracts Manager, you will deliver all Mechanical statutory and reactive maintenance required across various contracts, supporting the local engineering teams. Some of the key deliverables in this role will include: Ensure work is undertaken in line with specific method statements & risk assessments and relevant safety legislation and NG Bailey health and safety systems and procedures. Provide excellent service delivery by ensuring PPM tasks and reactive works are completed within contractual Service Level Agreement's to meet KPI's. Demonstrate appropriate Health & Safety knowledge to ensure safe delivery of all work. Ensure that all Operational activities are carried out in Compliance with internal regulations and external Legislation governing the Business Operations. Capable of working without assistance and managing Reactive Works & Small Projects carried out by others. The position is Monday to Friday, 40 Hours per week with a call-out rota (1-24), within an agile working framework. What we're looking for: An experienced Mechanical Technician working on mechanical systems with a pro-active fault-finding approach to Engineering. A personable engineer who can articulate to clients the necessary steps and actions required to rectify issues when required Level 3 Equivalent from a Mechanical Discipline. BMS experience and multi-skilling capability and or HVAC certificates, equivalent qualifications, Service, repair, installation of HVAC equipment Small mechanical installation works (pumps, valves, taps, etc) M&E Fault-finding Control panels - PPMs and actuators BMS - Trend, Honeywell, Siemens, etc. - controlling hot & colds, re-sets on boilers, Pumps, AHUs, FCUs, filters, belts, pulleys Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive Salary on offer + Flexible Benefits + Plus On Call Allowance Sick Pay 25 Days Holiday plus Bank holidays Pension with employer contribution Personal Wellbeing and 2 x Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 26, 2025
Full time
Mechanical Maintenance Engineer (Days Only) Devonport Perm, Full Time Competitive Salary on offer + Flexible Benefits + Plus On Call Allowance (1-24) NG Bailey Facilities Services are recruiting a for a Mechanical Engineer to support the delivery of hard service maintenance contract at the Devonport Dockyard in Plymouth, providing PPM and reactive maintenance on mechanical systems. Reporting to the Contracts Manager, you will deliver all Mechanical statutory and reactive maintenance required across various contracts, supporting the local engineering teams. Some of the key deliverables in this role will include: Ensure work is undertaken in line with specific method statements & risk assessments and relevant safety legislation and NG Bailey health and safety systems and procedures. Provide excellent service delivery by ensuring PPM tasks and reactive works are completed within contractual Service Level Agreement's to meet KPI's. Demonstrate appropriate Health & Safety knowledge to ensure safe delivery of all work. Ensure that all Operational activities are carried out in Compliance with internal regulations and external Legislation governing the Business Operations. Capable of working without assistance and managing Reactive Works & Small Projects carried out by others. The position is Monday to Friday, 40 Hours per week with a call-out rota (1-24), within an agile working framework. What we're looking for: An experienced Mechanical Technician working on mechanical systems with a pro-active fault-finding approach to Engineering. A personable engineer who can articulate to clients the necessary steps and actions required to rectify issues when required Level 3 Equivalent from a Mechanical Discipline. BMS experience and multi-skilling capability and or HVAC certificates, equivalent qualifications, Service, repair, installation of HVAC equipment Small mechanical installation works (pumps, valves, taps, etc) M&E Fault-finding Control panels - PPMs and actuators BMS - Trend, Honeywell, Siemens, etc. - controlling hot & colds, re-sets on boilers, Pumps, AHUs, FCUs, filters, belts, pulleys Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Competitive Salary on offer + Flexible Benefits + Plus On Call Allowance Sick Pay 25 Days Holiday plus Bank holidays Pension with employer contribution Personal Wellbeing and 2 x Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll Broaden Your Horizons Our greatest asset is our people, so our HR team focus on helping everyone reach their potential. Using their specialist expertise, they attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in recruitment and management, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll Help You Succeed Leading organisations trust us because of the quality of our advice. That quality grows from building long-lasting, close relationships with our clients. In this role, you'll work proactively and manage your own portfolio, collaborate confidently with others, communicate regularly with senior stakeholders in the business and identify and highlight opportunities to enhance our core offering. This Manager role is a learning and development position working across the business to design and deliver our firmwide core skills offering. You'll business partner with a specific business area and focus on different grade populations depending on the need. Key Responsibilities: Design and deliver core professional skills programmes from Early in Careers (EiC) to Director with a focus on leadership development skills. Design and deliver learning solutions using best practice approaches to engage learners and support on-the-job application. Work with external providers and SMEs in the business, as appropriate, to ensure learning is embedded and leveraged across the business. Ensure our core learning offering is clearly communicated, championed by senior leaders, and helps build our learning culture. Monitor and measure the impact and effectiveness of our learning programmes, reporting on outcomes and return on investment. Build strong relationships with the Stream People Partner, HR team, and Knowledge and Learning Team to ensure people priorities and learning needs are reflected in our core skills offering. Apply learning SME knowledge to support root cause analysis and identify the best way forward for effective change whilst supporting operational efficiency. Build our reputation as a Centre of Expertise for learning and raise the profile of our offering and capabilities within the business. Ensure a structured and tailored approach to core skills, building on our Early Careers offering. Analyse learning and development needs for populations and business streams to ensure our offering aligns with the firm's strategic priorities. You'll Be Someone With: Expert knowledge and expertise in learning and development methodologies and tools. Experience of a professional service business or similar regulated environment (preferred). Deep experience of and passion for facilitating and delivering skills workshops. Experience of design thinking methodology and coaching skills and mindset (preferred). A creative and innovative mindset, with the ability to design and deliver engaging and impactful solutions. Strategic thinking and analytical skills to align our offering with business ambitions. Excellent stakeholder and relationship management abilities, including experience of working with SMEs, internal teams, and external suppliers. Strong project management skills, with the ability to work independently and work collaboratively as part of a team. A coaching qualification (preferred). You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions. We're committed to agile working and offer every colleague the chance to work in ways that suit you, your team, and the tasks at hand. At BDO, you'll find programmes, resources, and frameworks that provide clarity and structure for your career development. We're In It Together Mutual support and respect are at the heart of BDO's people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage of your career. Our agile working framework brings teams together when it counts, enabling idea-sharing and mutual support. You'll always have access to the people and resources you need to do your best work. We know collaboration is the key to delivering value and creating satisfying experiences for colleagues and clients. That's why we've invested in state-of-the-art collaboration spaces in our offices. At BDO, you'll be encouraged to grow your network, work with others, and share your skills and experiences. With multidisciplinary events and dedicated resources, learning never stops. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed and fuel the UK economy. Our success is powered by our people, so we're always investing in you. Across the UK, thousands of unique minds come together to help our clients achieve their ambitions. We've got a clear purpose and confidence in our future because we're building on our strengths, finding the right blend of global reach, integrity, and expertise. We shape the future together with openness and clarity, empowering people to think creatively about how we can do things better.
Dec 25, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll Broaden Your Horizons Our greatest asset is our people, so our HR team focus on helping everyone reach their potential. Using their specialist expertise, they attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in recruitment and management, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll Help You Succeed Leading organisations trust us because of the quality of our advice. That quality grows from building long-lasting, close relationships with our clients. In this role, you'll work proactively and manage your own portfolio, collaborate confidently with others, communicate regularly with senior stakeholders in the business and identify and highlight opportunities to enhance our core offering. This Manager role is a learning and development position working across the business to design and deliver our firmwide core skills offering. You'll business partner with a specific business area and focus on different grade populations depending on the need. Key Responsibilities: Design and deliver core professional skills programmes from Early in Careers (EiC) to Director with a focus on leadership development skills. Design and deliver learning solutions using best practice approaches to engage learners and support on-the-job application. Work with external providers and SMEs in the business, as appropriate, to ensure learning is embedded and leveraged across the business. Ensure our core learning offering is clearly communicated, championed by senior leaders, and helps build our learning culture. Monitor and measure the impact and effectiveness of our learning programmes, reporting on outcomes and return on investment. Build strong relationships with the Stream People Partner, HR team, and Knowledge and Learning Team to ensure people priorities and learning needs are reflected in our core skills offering. Apply learning SME knowledge to support root cause analysis and identify the best way forward for effective change whilst supporting operational efficiency. Build our reputation as a Centre of Expertise for learning and raise the profile of our offering and capabilities within the business. Ensure a structured and tailored approach to core skills, building on our Early Careers offering. Analyse learning and development needs for populations and business streams to ensure our offering aligns with the firm's strategic priorities. You'll Be Someone With: Expert knowledge and expertise in learning and development methodologies and tools. Experience of a professional service business or similar regulated environment (preferred). Deep experience of and passion for facilitating and delivering skills workshops. Experience of design thinking methodology and coaching skills and mindset (preferred). A creative and innovative mindset, with the ability to design and deliver engaging and impactful solutions. Strategic thinking and analytical skills to align our offering with business ambitions. Excellent stakeholder and relationship management abilities, including experience of working with SMEs, internal teams, and external suppliers. Strong project management skills, with the ability to work independently and work collaboratively as part of a team. A coaching qualification (preferred). You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions. We're committed to agile working and offer every colleague the chance to work in ways that suit you, your team, and the tasks at hand. At BDO, you'll find programmes, resources, and frameworks that provide clarity and structure for your career development. We're In It Together Mutual support and respect are at the heart of BDO's people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage of your career. Our agile working framework brings teams together when it counts, enabling idea-sharing and mutual support. You'll always have access to the people and resources you need to do your best work. We know collaboration is the key to delivering value and creating satisfying experiences for colleagues and clients. That's why we've invested in state-of-the-art collaboration spaces in our offices. At BDO, you'll be encouraged to grow your network, work with others, and share your skills and experiences. With multidisciplinary events and dedicated resources, learning never stops. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed and fuel the UK economy. Our success is powered by our people, so we're always investing in you. Across the UK, thousands of unique minds come together to help our clients achieve their ambitions. We've got a clear purpose and confidence in our future because we're building on our strengths, finding the right blend of global reach, integrity, and expertise. We shape the future together with openness and clarity, empowering people to think creatively about how we can do things better.
