Are you ready to make a meaningful impact in the fast-paced world of Payments Technology? Join our Payments Business Management team, supporting the EMEA leadership team, where you will help shape strategic initiatives and drive disciplined execution across a complex technology portfolio. At J.P. Morgan, you will collaborate with senior leaders, develop your analytical skills, and contribute to innovative solutions that power our business. We offer a dynamic environment focused on career growth, mobility, and the opportunity to work with diverse teams across Technology, Business, and Finance. As a Business Manager (VP) within the Payments Finance & Business Management team, you will partner with senior technology managers to deliver business management, financial oversight, and governance across our EMEA technology portfolio. You will play a key role in driving priorities, resource planning, and strategic initiatives, ensuring disciplined execution and transparency. Your work will help us achieve operational excellence and support our commitment to innovation and efficiency. You will thrive in a highly visible role, collaborating across functions and contributing to the success of our team. Job responsibilities Develop and manage financial plans, including budgets, forecasts, and variance analysis. Monitor performance against plan and support remediation actions. Support forecasting processes and track outcomes against objectives. Analyze year-on-year spend trends and assist in multi-year planning. Prepare and deliver executive-level materials on strategy, budget, and delivery status. Support teams in understanding and challenging technology cost allocations. Contribute to business case development for large-scale technology initiatives. Coordinate reporting and materials for business reviews and senior management forums. Assist in portfolio planning, demand planning, and resource management. Support location strategy initiatives and promote efficient organization design. Provide governance support and transparency across strategic agendas. Required qualifications, capabilities, and skills Experience in business management, finance, COO, or strategy roles within Technology, Financial Services, or a large matrix organization. Strong financial analysis and planning skills, including budget management and forecasting. Ability to manage multiple priorities and deliver results in a time-pressured environment. Strong communication skills with experience producing senior-level presentations. Solid understanding of technology delivery and program governance frameworks. Preferred qualifications, capabilities, and skills Payments or transaction banking experience. Exposure to payments technology and delivery concepts. Experience supporting location strategy and workforce planning. Ability to drive continuous improvement in governance and execution discipline. Experience collaborating across Technology, Business, and Finance functions.
Apr 14, 2026
Full time
Are you ready to make a meaningful impact in the fast-paced world of Payments Technology? Join our Payments Business Management team, supporting the EMEA leadership team, where you will help shape strategic initiatives and drive disciplined execution across a complex technology portfolio. At J.P. Morgan, you will collaborate with senior leaders, develop your analytical skills, and contribute to innovative solutions that power our business. We offer a dynamic environment focused on career growth, mobility, and the opportunity to work with diverse teams across Technology, Business, and Finance. As a Business Manager (VP) within the Payments Finance & Business Management team, you will partner with senior technology managers to deliver business management, financial oversight, and governance across our EMEA technology portfolio. You will play a key role in driving priorities, resource planning, and strategic initiatives, ensuring disciplined execution and transparency. Your work will help us achieve operational excellence and support our commitment to innovation and efficiency. You will thrive in a highly visible role, collaborating across functions and contributing to the success of our team. Job responsibilities Develop and manage financial plans, including budgets, forecasts, and variance analysis. Monitor performance against plan and support remediation actions. Support forecasting processes and track outcomes against objectives. Analyze year-on-year spend trends and assist in multi-year planning. Prepare and deliver executive-level materials on strategy, budget, and delivery status. Support teams in understanding and challenging technology cost allocations. Contribute to business case development for large-scale technology initiatives. Coordinate reporting and materials for business reviews and senior management forums. Assist in portfolio planning, demand planning, and resource management. Support location strategy initiatives and promote efficient organization design. Provide governance support and transparency across strategic agendas. Required qualifications, capabilities, and skills Experience in business management, finance, COO, or strategy roles within Technology, Financial Services, or a large matrix organization. Strong financial analysis and planning skills, including budget management and forecasting. Ability to manage multiple priorities and deliver results in a time-pressured environment. Strong communication skills with experience producing senior-level presentations. Solid understanding of technology delivery and program governance frameworks. Preferred qualifications, capabilities, and skills Payments or transaction banking experience. Exposure to payments technology and delivery concepts. Experience supporting location strategy and workforce planning. Ability to drive continuous improvement in governance and execution discipline. Experience collaborating across Technology, Business, and Finance functions.
Title: Territory Sales Manager (Hospital Account Manager) Join the NuVision Biotherapies sales team and lead our commercial expansion within the vibrant London region. Role Summary As a field-based Territory Sales Manager (Hospital Account Manager), you will be responsible for developing and executing a plan to secure sales in new and existing hospital facilities (NHS and private). This is a targeted sales role, but in an environment where the products can treat disease and heal injury to prevent sight-loss. Exceptional product knowledge, the ability to educate and problem solve in a clinical setting and the resolve to navigate procurement challenges are critical to success. Key Accountabilities Develop and execute a comprehensive sales plan for your designated territory, focusing on the retention of existing accounts and the identification of new business opportunities in both current and emerging facilities Consistently deliver against agreed targets reporting to the Head of UK Sales on progress, milestones, and any challenges requiring resolution Utilise a combination of company-provided intelligence and personally acquired market data to optimise the effectiveness and quality of all sales activities, course-correcting where necessary to ensure goals are met Build and nurture relationships with key stakeholders, including Healthcare Professionals, procurement teams, and Key Opinion Leaders Credibly represent NuVision at all levels within hospitals and clinics, as well as at regional and national conferences Liaise effectively with internal teams and relevant third parties to maximise commercial effectiveness through joint action planning Maintain a detailed understanding of NuVision's product portfolio, relevant therapy areas, and the competitive landscape to ensure you remain a trusted advisor to your customers Utilise the CRM system as a central tool for data management, ensuring all territory records are robust, accurate, and used to drive informed decision-making Requirements: Field sales experience in a medical/healthcare environment (minimum 3+ years' experience, ophthalmology desirable) Goal-orientated, with proven success of sales growth and target attainment Self-starting with a positive attitude and a high level of emotional intelligence Strong verbal and written communication skills, including being good at asking customers the right questions to accurately identify needs Persistence, resilience and patience to guide clients through initial objections and practical issues that can be addressed and resolved Ability to interpret clinical information and present it to customers at a peer-to-peer level High energy and strong organisation skills to effectively manage time and opportunity A degree in a life sciences discipline (minimum 2:1 classification) (desirable) UK driving licence and ability to travel extensively (70-80% of working time) Sales & Benefits Base salary: £50k-£55k, within a range according to experience. Bonus: 25-50% (with the ability to earn 100% for outperformance) Car allowance and field-based expenses Pension (with a salary exchange option) Life assurance Family access to telephone/web health and support services 25 days (+ 8 public holidays) Strong product and clinical training Why Join NuVision? NuVision is an SME spun-out of the University of Nottingham following 18-years of translational research focused on improving the solutions offered to patients with ocular issues. This is an opportunity to join an innovative organisation dedicated to advancing tissue-based therapies to support patient care. The role offers autonomy, professional development, and the ability to contribute to improved patient outcomes through meaningful customer engagement and clinical support.
Apr 14, 2026
Full time
Title: Territory Sales Manager (Hospital Account Manager) Join the NuVision Biotherapies sales team and lead our commercial expansion within the vibrant London region. Role Summary As a field-based Territory Sales Manager (Hospital Account Manager), you will be responsible for developing and executing a plan to secure sales in new and existing hospital facilities (NHS and private). This is a targeted sales role, but in an environment where the products can treat disease and heal injury to prevent sight-loss. Exceptional product knowledge, the ability to educate and problem solve in a clinical setting and the resolve to navigate procurement challenges are critical to success. Key Accountabilities Develop and execute a comprehensive sales plan for your designated territory, focusing on the retention of existing accounts and the identification of new business opportunities in both current and emerging facilities Consistently deliver against agreed targets reporting to the Head of UK Sales on progress, milestones, and any challenges requiring resolution Utilise a combination of company-provided intelligence and personally acquired market data to optimise the effectiveness and quality of all sales activities, course-correcting where necessary to ensure goals are met Build and nurture relationships with key stakeholders, including Healthcare Professionals, procurement teams, and Key Opinion Leaders Credibly represent NuVision at all levels within hospitals and clinics, as well as at regional and national conferences Liaise effectively with internal teams and relevant third parties to maximise commercial effectiveness through joint action planning Maintain a detailed understanding of NuVision's product portfolio, relevant therapy areas, and the competitive landscape to ensure you remain a trusted advisor to your customers Utilise the CRM system as a central tool for data management, ensuring all territory records are robust, accurate, and used to drive informed decision-making Requirements: Field sales experience in a medical/healthcare environment (minimum 3+ years' experience, ophthalmology desirable) Goal-orientated, with proven success of sales growth and target attainment Self-starting with a positive attitude and a high level of emotional intelligence Strong verbal and written communication skills, including being good at asking customers the right questions to accurately identify needs Persistence, resilience and patience to guide clients through initial objections and practical issues that can be addressed and resolved Ability to interpret clinical information and present it to customers at a peer-to-peer level High energy and strong organisation skills to effectively manage time and opportunity A degree in a life sciences discipline (minimum 2:1 classification) (desirable) UK driving licence and ability to travel extensively (70-80% of working time) Sales & Benefits Base salary: £50k-£55k, within a range according to experience. Bonus: 25-50% (with the ability to earn 100% for outperformance) Car allowance and field-based expenses Pension (with a salary exchange option) Life assurance Family access to telephone/web health and support services 25 days (+ 8 public holidays) Strong product and clinical training Why Join NuVision? NuVision is an SME spun-out of the University of Nottingham following 18-years of translational research focused on improving the solutions offered to patients with ocular issues. This is an opportunity to join an innovative organisation dedicated to advancing tissue-based therapies to support patient care. The role offers autonomy, professional development, and the ability to contribute to improved patient outcomes through meaningful customer engagement and clinical support.
Application Architect (.NET / ASP.NET) Position Description At CGI, we deliver innovative, high-impact solutions that transform how organisations operate in complex, mission-critical environments. As an Application Architect, you will play a pivotal role in shaping scalable, resilient systems that drive measurable outcomes for our clients. Working at the forefront of modern architecture, you will influence design decisions, guide Agile teams, and ensure the delivery of high-quality applications that support long-term business success. You'll be empowered to take ownership of technical direction, contribute creative solutions, and collaborate within a supportive environment that values expertise, growth, and continuous improvement. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position but you will need to work at client sites in London at least 3 days a week. Your future duties and responsibilities In this role, you will shape and govern application architecture across a complex enterprise environment, ensuring solutions are scalable, secure, and aligned to business objectives. You will evaluate new feature requests, produce high-quality designs, and provide technical leadership to Agile delivery teams, enabling consistent, high-performing outcomes. Working closely with stakeholders, you will translate technical concepts into clear guidance, ensuring alignment across both technical and non-technical audiences. You will also take ownership of improving live services, supporting incident investigations and root cause analysis, while driving continuous improvements to enhance stability, resilience, and performance. You'll collaborate across teams to reduce operational overhead, optimise systems, and ensure architectural best practices are embedded throughout delivery. • Lead application architecture across multiple Agile teams • Deliver scalable solutions across monolithic and microservices environments • Guide teams with technical direction and design assurance • Evaluate and define solutions for new application feature requests • Troubleshoot and resolve complex incidents and performance issues • Improve system resilience, stability, and efficiency • Collaborate effectively with technical and non-technical stakeholders Required qualifications to be successful in this role To succeed in this role, you will bring strong expertise in application and solution architecture within complex environments, alongside a deep understanding of Microsoft-based technologies and modern web architectures. You will be comfortable working across varied systems, supporting Agile delivery, and driving technical excellence through clear communication and collaboration. • You should have strong experience in Application/Solution Architecture • Expert proficiency in ASP.NET, .NET, C#, VB.NET, JavaScript • Proven experience working with web services and distributed systems • Strong understanding of microservices and monolithic architectures • Experience with Agile delivery tools (Jira, Confluence) • Knowledge of IIS, Windows Server, Active Directory, and networking concepts • Experience in live service support, incident investigation, and root cause analysis • Desirable: Node.js, GraphQL, Adobe Experience Manager, MySQL, JBOSS, Oracle Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Application Architect (.NET / ASP.NET) Position Description At CGI, we deliver innovative, high-impact solutions that transform how organisations operate in complex, mission-critical environments. As an Application Architect, you will play a pivotal role in shaping scalable, resilient systems that drive measurable outcomes for our clients. Working at the forefront of modern architecture, you will influence design decisions, guide Agile teams, and ensure the delivery of high-quality applications that support long-term business success. You'll be empowered to take ownership of technical direction, contribute creative solutions, and collaborate within a supportive environment that values expertise, growth, and continuous improvement. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position but you will need to work at client sites in London at least 3 days a week. Your future duties and responsibilities In this role, you will shape and govern application architecture across a complex enterprise environment, ensuring solutions are scalable, secure, and aligned to business objectives. You will evaluate new feature requests, produce high-quality designs, and provide technical leadership to Agile delivery teams, enabling consistent, high-performing outcomes. Working closely with stakeholders, you will translate technical concepts into clear guidance, ensuring alignment across both technical and non-technical audiences. You will also take ownership of improving live services, supporting incident investigations and root cause analysis, while driving continuous improvements to enhance stability, resilience, and performance. You'll collaborate across teams to reduce operational overhead, optimise systems, and ensure architectural best practices are embedded throughout delivery. • Lead application architecture across multiple Agile teams • Deliver scalable solutions across monolithic and microservices environments • Guide teams with technical direction and design assurance • Evaluate and define solutions for new application feature requests • Troubleshoot and resolve complex incidents and performance issues • Improve system resilience, stability, and efficiency • Collaborate effectively with technical and non-technical stakeholders Required qualifications to be successful in this role To succeed in this role, you will bring strong expertise in application and solution architecture within complex environments, alongside a deep understanding of Microsoft-based technologies and modern web architectures. You will be comfortable working across varied systems, supporting Agile delivery, and driving technical excellence through clear communication and collaboration. • You should have strong experience in Application/Solution Architecture • Expert proficiency in ASP.NET, .NET, C#, VB.NET, JavaScript • Proven experience working with web services and distributed systems • Strong understanding of microservices and monolithic architectures • Experience with Agile delivery tools (Jira, Confluence) • Knowledge of IIS, Windows Server, Active Directory, and networking concepts • Experience in live service support, incident investigation, and root cause analysis • Desirable: Node.js, GraphQL, Adobe Experience Manager, MySQL, JBOSS, Oracle Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 14, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing VAT Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals as well as public sector and not for profit entities. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Job Description This role will provide VAT advisory services to a wide range of organisations. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients including being involved in special assignments on an ad hoc basis, whilst ensuring the Firm's quality and risk standards are met. The role will be supported by the VAT Director and VAT Partner. Responsibilities Provide VAT advisory services with some compliance element to a wide range of clients, getting involved in special assignments on an ad hoc basis. Ensure the Firm's quality control procedures are adhered to as appropriate, and the Firm's professional standards are met. Highlight risk, quality control and technical matters to the Partner/ Director, whilst exercising judgement within agreed parameters. Develop professional relationships with clients and within the Firm, adapting the approach for the relevant audience. Take ownership and manage a portfolio of clients including client take on and engagement; billings and recovery rates; and debt management. To act as a key point of contact within the Firm for the client, together with the Partner/ Director. This will involve responding promptly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. There will be an expectation that you will take full responsibility for project delivery on the portfolio. Ensure assignments are completed within agreed budgets and timescales and keep client/ Partner/ Director informed of overruns. Liaise with HMRC and other stakeholders. Self-development and continuing professional education with a view to progressing within the Firm. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Requirements An in depth, up to date, technical knowledge of VAT and the ability to deal with complex issues Project and staff management experience Ability to manage a client portfolio profitably Experience of dealing with client management and HMRC CTA and/or ACA qualified or experienced within HMRC Demonstrable VAT advisory experience Take personal responsibility for own decisions and actions. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior IT Service Manager - Live Service Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Senior IT Service Manager - Live Service Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Senior Field Sales Manager - Hospitality & Leisure (B2B) Location: London, Home Counties & South East (Field-Based) Salary: £35,000 - £50,000 Basic + Uncapped Bonus + Car Allowance + Benefits Type: Full-Time, Permanent Working Pattern: Monday - Friday The Opportunity We are recruiting for an ambitious and commercially driven Senior Field Sales Manager to join a fast-growing, customer-focused B2B organisation operating within the hospitality and leisure sector. This is a high-impact, field-based sales role focused on new business development, account growth, and long-term relationship management across a defined territory. You will work with pubs, hotels, bars, golf clubs, and leisure venues, helping them access industry-leading supplier partnerships while delivering measurable value and savings. This position is ideal for a motivated sales professional who thrives on autonomy, enjoys building relationships, and wants clear progression alongside uncapped earning potential. The Role As a Senior Field Sales Manager, you will be responsible for managing and developing your own territory, driving both new business and revenue growth from existing accounts. You will engage decision-makers, convert prospects into trading customers, and build long-term partnerships across the hospitality and leisure market. Key responsibilities include: Proactively generating new business across pubs, hotels, bars, golf clubs, and leisure venues Managing and growing an existing customer base to increase sales and retention Building strong, long-term client relationships from initial meeting through to onboarding and trading Identifying commercial opportunities and driving territory growth Collaborating with internal procurement, customer service, and senior leadership teams Promoting partner supplier solutions and increasing membership engagement Delivering a consultative, customer-first sales approach This is a field-based role with occasional monthly visits to the company's Head Office (near Bristol). About You We are looking for a results-driven field sales professional who is confident, proactive, and passionate about relationship-led selling. Essential experience and skills: Proven track record in field sales (ideally within food & drink, hospitality, or leisure sectors) Strong new business development and account management experience Ability to manage the full sales cycle from prospecting to conversion Excellent relationship-building and communication skills Commercial awareness and understanding of the UK hospitality, catering, or leisure industries Highly self-motivated with a proactive, tenacious attitude Strong organisational and time management skills Confident, professional, and customer-focused approach Good IT skills including MS Office Full, clean UK driving licence Desirable: Previous operational experience within hospitality (restaurants, bars, hotels, or leisure venues) What's on Offer £35,000 - £50,000 basic salary (DOE) Uncapped bonus scheme Car allowance Laptop and mobile phone 21 days holiday + bank holidays (with option to buy additional leave) Length of service rewards Company pension Structured training and personal development plan Clear career progression opportunities Supportive, collaborative and friendly team culture Regular team socials and incentives About the Company Our client is a well-established and rapidly expanding B2B organisation within the UK purchasing and supplier network space, supporting thousands of hospitality and leisure businesses nationwide. They are known for their collaborative culture, strong supplier partnerships, and commitment to employee development and career growth. If you are a self-starter who enjoys autonomy, building relationships, and exceeding sales targets within a dynamic field environment, this role offers an excellent platform to accelerate your career and earnings.
Apr 14, 2026
Full time
Senior Field Sales Manager - Hospitality & Leisure (B2B) Location: London, Home Counties & South East (Field-Based) Salary: £35,000 - £50,000 Basic + Uncapped Bonus + Car Allowance + Benefits Type: Full-Time, Permanent Working Pattern: Monday - Friday The Opportunity We are recruiting for an ambitious and commercially driven Senior Field Sales Manager to join a fast-growing, customer-focused B2B organisation operating within the hospitality and leisure sector. This is a high-impact, field-based sales role focused on new business development, account growth, and long-term relationship management across a defined territory. You will work with pubs, hotels, bars, golf clubs, and leisure venues, helping them access industry-leading supplier partnerships while delivering measurable value and savings. This position is ideal for a motivated sales professional who thrives on autonomy, enjoys building relationships, and wants clear progression alongside uncapped earning potential. The Role As a Senior Field Sales Manager, you will be responsible for managing and developing your own territory, driving both new business and revenue growth from existing accounts. You will engage decision-makers, convert prospects into trading customers, and build long-term partnerships across the hospitality and leisure market. Key responsibilities include: Proactively generating new business across pubs, hotels, bars, golf clubs, and leisure venues Managing and growing an existing customer base to increase sales and retention Building strong, long-term client relationships from initial meeting through to onboarding and trading Identifying commercial opportunities and driving territory growth Collaborating with internal procurement, customer service, and senior leadership teams Promoting partner supplier solutions and increasing membership engagement Delivering a consultative, customer-first sales approach This is a field-based role with occasional monthly visits to the company's Head Office (near Bristol). About You We are looking for a results-driven field sales professional who is confident, proactive, and passionate about relationship-led selling. Essential experience and skills: Proven track record in field sales (ideally within food & drink, hospitality, or leisure sectors) Strong new business development and account management experience Ability to manage the full sales cycle from prospecting to conversion Excellent relationship-building and communication skills Commercial awareness and understanding of the UK hospitality, catering, or leisure industries Highly self-motivated with a proactive, tenacious attitude Strong organisational and time management skills Confident, professional, and customer-focused approach Good IT skills including MS Office Full, clean UK driving licence Desirable: Previous operational experience within hospitality (restaurants, bars, hotels, or leisure venues) What's on Offer £35,000 - £50,000 basic salary (DOE) Uncapped bonus scheme Car allowance Laptop and mobile phone 21 days holiday + bank holidays (with option to buy additional leave) Length of service rewards Company pension Structured training and personal development plan Clear career progression opportunities Supportive, collaborative and friendly team culture Regular team socials and incentives About the Company Our client is a well-established and rapidly expanding B2B organisation within the UK purchasing and supplier network space, supporting thousands of hospitality and leisure businesses nationwide. They are known for their collaborative culture, strong supplier partnerships, and commitment to employee development and career growth. If you are a self-starter who enjoys autonomy, building relationships, and exceeding sales targets within a dynamic field environment, this role offers an excellent platform to accelerate your career and earnings.
Materials & Logistics Manager sought by a world leader in the manufacture of automotive components. The company provides quality products, services and solutions worldwide to customers in over 150 countries. Due to an internal promotion, they seek a senior materials management professional to join their Sunderland team as the Materials & Logistics Manager. Your role as Materials & Logistics Manager: Reporting to the Operations Manager, you will be responsible for a team of Materials Expeditors and a Materials Supervisor operating in a fast-paced, customer-driven JIT environment. JIT Materials Planning & Control Ensure continuous material availability to support JIT production with zero line stoppages Manage supplier call-offs, sequenced releases, and short lead-time adjustments driven by customer schedule changes Lead expediting activities to mitigate material shortages and supply risk Proactively identify potential disruptions and implement effective recovery and contingency plans Maintain accuracy of MRP parameters, BOMs, and sequencing data to support JIT performance Operate confidently with large and complex data sets (e.g. 1,500 part numbers with multiple data attributes) Logistics & Warehousing Oversee inbound, internal, and line-side logistics within a low-inventory, high-velocity JIT environment Ensure efficient goods receipt, storage, picking, kitting, and line feeding Maintain high standards of inventory accuracy, FIFO, traceability, and space optimisation Minimise premium freight and non-value-added handling Leadership & Financial Accountability Lead, motivate, and develop materials and warehouse teams operating across shifts 5 x direct reports: 4 x Expeditors and 1 x Materials Supervisor Set clear expectations aligned to KPIs such as OTIF, material availability and line stoppage prevention Manage MP&L budgets, inventory investment and freight spend, identifying ongoing cost reduction opportunities Ensure full compliance with company policies and procedures Supplier, Customer & Cross-Functional Interface Act as the primary escalation point for suppliers within the JIT supply chain Work closely with Production, Quality, Finance and Customer teams to respond rapidly to schedule fluctuations Manage model phase-out activity to minimise obsolescence and support robust customer liability recovery Provide accurate forecasting and KPI reporting using designated SCM tools Support customer audits, launches and internal reviews Continuous Improvement Drive lean logistics initiatives, including kanban systems and line-side optimisation Improve inventory turns while protecting production continuity Track and improve performance across material availability, inventory accuracy, premium freight and supplier delivery Your experience as Materials & Logistics Manager: Proven leadership experience in Materials, Logistics or Supply Chain within a JIT automotive, manufacturing or engineering enviroment Strong knowledge of JIT operations, schedule volatility and risk management Experience leading materials expediting and warehouse teams Strong ERP/MRP knowledge with a data-driven approach to decision making Degree or equivalent experience in Supply Chain, Logistics, Operations or related discipline Experience of end to end material and logistics management with focus on inbound freight Excellent communication and stakeholder management skills Strong people leadership capability with a results-focused mindset Proficient in Microsoft Office Will consider relocators at own expense Desirable experience: Working knowledge of QAD and/or SAP Familiarity with IATF 16949 Professional logistics qualification Benefits Package: Salary from £58,000 depending on experience Optional 9 day working fortnight Employee well-being program Occupational health & physiotherapy availability Ongoing training and career development Access to High Street discounts & benefits Reward & Recognition awards Employee Assistance Program (available for family members too) 24/7, 365 days 24/7 Virtual GP (available for family members too) 26 days holiday bank holidays, increasing with service Enhanced pension scheme and death in service benefits Cycle to work salary sacrifice scheme Onsite facilities including free parking Potential to travel and support other sites and initiatives Materials & Logistics Manager Sunderland, Tyne & Wear From £58,000 depending on experience benefits
Apr 14, 2026
Full time
Materials & Logistics Manager sought by a world leader in the manufacture of automotive components. The company provides quality products, services and solutions worldwide to customers in over 150 countries. Due to an internal promotion, they seek a senior materials management professional to join their Sunderland team as the Materials & Logistics Manager. Your role as Materials & Logistics Manager: Reporting to the Operations Manager, you will be responsible for a team of Materials Expeditors and a Materials Supervisor operating in a fast-paced, customer-driven JIT environment. JIT Materials Planning & Control Ensure continuous material availability to support JIT production with zero line stoppages Manage supplier call-offs, sequenced releases, and short lead-time adjustments driven by customer schedule changes Lead expediting activities to mitigate material shortages and supply risk Proactively identify potential disruptions and implement effective recovery and contingency plans Maintain accuracy of MRP parameters, BOMs, and sequencing data to support JIT performance Operate confidently with large and complex data sets (e.g. 1,500 part numbers with multiple data attributes) Logistics & Warehousing Oversee inbound, internal, and line-side logistics within a low-inventory, high-velocity JIT environment Ensure efficient goods receipt, storage, picking, kitting, and line feeding Maintain high standards of inventory accuracy, FIFO, traceability, and space optimisation Minimise premium freight and non-value-added handling Leadership & Financial Accountability Lead, motivate, and develop materials and warehouse teams operating across shifts 5 x direct reports: 4 x Expeditors and 1 x Materials Supervisor Set clear expectations aligned to KPIs such as OTIF, material availability and line stoppage prevention Manage MP&L budgets, inventory investment and freight spend, identifying ongoing cost reduction opportunities Ensure full compliance with company policies and procedures Supplier, Customer & Cross-Functional Interface Act as the primary escalation point for suppliers within the JIT supply chain Work closely with Production, Quality, Finance and Customer teams to respond rapidly to schedule fluctuations Manage model phase-out activity to minimise obsolescence and support robust customer liability recovery Provide accurate forecasting and KPI reporting using designated SCM tools Support customer audits, launches and internal reviews Continuous Improvement Drive lean logistics initiatives, including kanban systems and line-side optimisation Improve inventory turns while protecting production continuity Track and improve performance across material availability, inventory accuracy, premium freight and supplier delivery Your experience as Materials & Logistics Manager: Proven leadership experience in Materials, Logistics or Supply Chain within a JIT automotive, manufacturing or engineering enviroment Strong knowledge of JIT operations, schedule volatility and risk management Experience leading materials expediting and warehouse teams Strong ERP/MRP knowledge with a data-driven approach to decision making Degree or equivalent experience in Supply Chain, Logistics, Operations or related discipline Experience of end to end material and logistics management with focus on inbound freight Excellent communication and stakeholder management skills Strong people leadership capability with a results-focused mindset Proficient in Microsoft Office Will consider relocators at own expense Desirable experience: Working knowledge of QAD and/or SAP Familiarity with IATF 16949 Professional logistics qualification Benefits Package: Salary from £58,000 depending on experience Optional 9 day working fortnight Employee well-being program Occupational health & physiotherapy availability Ongoing training and career development Access to High Street discounts & benefits Reward & Recognition awards Employee Assistance Program (available for family members too) 24/7, 365 days 24/7 Virtual GP (available for family members too) 26 days holiday bank holidays, increasing with service Enhanced pension scheme and death in service benefits Cycle to work salary sacrifice scheme Onsite facilities including free parking Potential to travel and support other sites and initiatives Materials & Logistics Manager Sunderland, Tyne & Wear From £58,000 depending on experience benefits
We are currently recruiting on behalf of a well-established and highly respected provider of Fire Alarm & Security Systems, who have been delivering bespoke solutions-including Intruder Alarms, CCTV, Access Control, and Fire Systems-across London and the Home Counties for over 30 years. Due to continued growth, they are now seeking an Operations Assistant Administrator to join their friendly and professional team. This is a fantastic opportunity for a proactive and organised individual looking for long-term stability and career progression within a supportive environment. Salary & Benefits £25,000 - £28,000 (depending on experience) 23 days holiday + Bank Holidays Office closed over Christmas (1-2 days taken from annual leave) Free parking available on nearby residential roads Location & Hours Wallington Monday to Friday, 9:00am - 5:00pm The Role Reporting to the Operations Administrator and General Manager, you will play a key role in supporting the day-to-day running of the operations team. This position is ideal for someone who takes pride in their work, has excellent attention to detail, and enjoys working in a fast-paced environment. Key Responsibilities Coordinating reactive and planned maintenance tasks in line with KPIs Liaising with clients, engineers, and subcontractors to ensure smooth operations Logging, updating, and closing jobs on internal systems Handling incoming requests via phone, email, and mobile communications Scheduling and allocating works (PPM and reactive maintenance) Providing updates to clients and internal teams on job progress and completion Maintaining accurate records and supporting audit requirements Assisting with general administrative duties as required Supporting the overall efficiency of the operations department Skills & Experience Previous experience in a similar role or industry (desirable) Strong communication skills (written and verbal) Excellent customer service approach Highly organised with strong time management skills Confident using Microsoft Office and general IT systems Ability to multitask and prioritise effectively Proactive, flexible, and reliable team player For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee. Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Apr 14, 2026
Full time
We are currently recruiting on behalf of a well-established and highly respected provider of Fire Alarm & Security Systems, who have been delivering bespoke solutions-including Intruder Alarms, CCTV, Access Control, and Fire Systems-across London and the Home Counties for over 30 years. Due to continued growth, they are now seeking an Operations Assistant Administrator to join their friendly and professional team. This is a fantastic opportunity for a proactive and organised individual looking for long-term stability and career progression within a supportive environment. Salary & Benefits £25,000 - £28,000 (depending on experience) 23 days holiday + Bank Holidays Office closed over Christmas (1-2 days taken from annual leave) Free parking available on nearby residential roads Location & Hours Wallington Monday to Friday, 9:00am - 5:00pm The Role Reporting to the Operations Administrator and General Manager, you will play a key role in supporting the day-to-day running of the operations team. This position is ideal for someone who takes pride in their work, has excellent attention to detail, and enjoys working in a fast-paced environment. Key Responsibilities Coordinating reactive and planned maintenance tasks in line with KPIs Liaising with clients, engineers, and subcontractors to ensure smooth operations Logging, updating, and closing jobs on internal systems Handling incoming requests via phone, email, and mobile communications Scheduling and allocating works (PPM and reactive maintenance) Providing updates to clients and internal teams on job progress and completion Maintaining accurate records and supporting audit requirements Assisting with general administrative duties as required Supporting the overall efficiency of the operations department Skills & Experience Previous experience in a similar role or industry (desirable) Strong communication skills (written and verbal) Excellent customer service approach Highly organised with strong time management skills Confident using Microsoft Office and general IT systems Ability to multitask and prioritise effectively Proactive, flexible, and reliable team player For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee. Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Pay up to £92,522, plus 28.9% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Lead Cyber Security Vulnerability Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As Lead Cyber Security Vulnerability Manager in DWP Digital's Security team, you'll play a key role in protecting the systems and services that millions of people rely on. This is a leadership role where you'll shape and deliver our vulnerability management strategy, covering people, processes and technology. You'll ensure our approach aligns with organisational goals, risk appetite, and wider government cyber security objectives. You'll lead a team of Vulnerability Analysts, guiding investigations into cyber risks and driving remediation actions across multiple digital functions. You'll collaborate with operational and security teams to develop mitigation strategies and reduce exposure to threats. Your work will help ensure compliance with security policies, regulatory requirements and industry best practice. You'll also contribute to security awareness across the department, helping build a culture of resilience and readiness. If you're an experienced cyber security professional with strong leadership skills and a passion for protecting public services, we'd love to hear from you. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cybersecurity assessments from a multi-platform perspective. Experience in a leadership capacity with an in depth knowledge of vulnerability management as a functional component of a cybersecurity capability. Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a vulnerability management role as part of a cybersecurity capability. You will be required to hold one of the following qualifications to be considered for this role : Certified Information Systems Security Manager (CISSP) or Certified Information Security Manager (CISM) or MSc Information Security. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,522. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Pay up to £92,522, plus 28.9% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Lead Cyber Security Vulnerability Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As Lead Cyber Security Vulnerability Manager in DWP Digital's Security team, you'll play a key role in protecting the systems and services that millions of people rely on. This is a leadership role where you'll shape and deliver our vulnerability management strategy, covering people, processes and technology. You'll ensure our approach aligns with organisational goals, risk appetite, and wider government cyber security objectives. You'll lead a team of Vulnerability Analysts, guiding investigations into cyber risks and driving remediation actions across multiple digital functions. You'll collaborate with operational and security teams to develop mitigation strategies and reduce exposure to threats. Your work will help ensure compliance with security policies, regulatory requirements and industry best practice. You'll also contribute to security awareness across the department, helping build a culture of resilience and readiness. If you're an experienced cyber security professional with strong leadership skills and a passion for protecting public services, we'd love to hear from you. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cybersecurity assessments from a multi-platform perspective. Experience in a leadership capacity with an in depth knowledge of vulnerability management as a functional component of a cybersecurity capability. Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a vulnerability management role as part of a cybersecurity capability. You will be required to hold one of the following qualifications to be considered for this role : Certified Information Systems Security Manager (CISSP) or Certified Information Security Manager (CISM) or MSc Information Security. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,522. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Pay up to £92,522, plus 28.9% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Lead Cyber Security Vulnerability Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As Lead Cyber Security Vulnerability Manager in DWP Digital's Security team, you'll play a key role in protecting the systems and services that millions of people rely on. This is a leadership role where you'll shape and deliver our vulnerability management strategy, covering people, processes and technology. You'll ensure our approach aligns with organisational goals, risk appetite, and wider government cyber security objectives. You'll lead a team of Vulnerability Analysts, guiding investigations into cyber risks and driving remediation actions across multiple digital functions. You'll collaborate with operational and security teams to develop mitigation strategies and reduce exposure to threats. Your work will help ensure compliance with security policies, regulatory requirements and industry best practice. You'll also contribute to security awareness across the department, helping build a culture of resilience and readiness. If you're an experienced cyber security professional with strong leadership skills and a passion for protecting public services, we'd love to hear from you. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cybersecurity assessments from a multi-platform perspective. Experience in a leadership capacity with an in depth knowledge of vulnerability management as a functional component of a cybersecurity capability. Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a vulnerability management role as part of a cybersecurity capability. You will be required to hold one of the following qualifications to be considered for this role : Certified Information Systems Security Manager (CISSP) or Certified Information Security Manager (CISM) or MSc Information Security. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,522. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Apr 14, 2026
Full time
Pay up to £92,522, plus 28.9% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society. We are looking for a Lead Cyber Security Vulnerability Manager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh ideas and leading-edge technologies to build and maintain innovative, scalable and user-centric digital solutions that will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As Lead Cyber Security Vulnerability Manager in DWP Digital's Security team, you'll play a key role in protecting the systems and services that millions of people rely on. This is a leadership role where you'll shape and deliver our vulnerability management strategy, covering people, processes and technology. You'll ensure our approach aligns with organisational goals, risk appetite, and wider government cyber security objectives. You'll lead a team of Vulnerability Analysts, guiding investigations into cyber risks and driving remediation actions across multiple digital functions. You'll collaborate with operational and security teams to develop mitigation strategies and reduce exposure to threats. Your work will help ensure compliance with security policies, regulatory requirements and industry best practice. You'll also contribute to security awareness across the department, helping build a culture of resilience and readiness. If you're an experienced cyber security professional with strong leadership skills and a passion for protecting public services, we'd love to hear from you. What skills, knowledge and experience will you need? A broad platform knowledge and ability to conduct cybersecurity assessments from a multi-platform perspective. Experience in a leadership capacity with an in depth knowledge of vulnerability management as a functional component of a cybersecurity capability. Extensive knowledge and experience of working with security principles and technologies for cloud hosted services. Advanced understanding of threat intelligence and threat assessment principles and concepts and leads threat intelligence and assessment activities. Demonstrable experience of working on complex IT infrastructures and across a multi-domain model, with specific experience working in a vulnerability management role as part of a cybersecurity capability. You will be required to hold one of the following qualifications to be considered for this role : Certified Information Systems Security Manager (CISSP) or Certified Information Security Manager (CISM) or MSc Information Security. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £92,522. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Business Analyst - Energy & ERP Transformation Position Description CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops). Your future duties and responsibilities In this role, you will work closely with business stakeholders, project managers, architects and delivery teams to understand, shape and document business needs across finance, supply chain, operations and reporting. You will play a key role in ensuring that change is clearly defined, traceable, and aligned to both business objectives and regulatory or safety constraints. You will support delivery across both stage-gate and Agile environments, applying structured analysis techniques while adapting to the needs of complex integration and modernisation programmes. Through strong facilitation and clear communication, you will help ensure solutions are understood, validated, and successfully adopted into live operation. Key responsibilities • Discover & Elicit business, functional and non-functional requirements through interviews, workshops and analysis • Map & Analyse as-is and to-be processes, data flows and gaps across ERP, HSE and operational systems • Specify & Validate user stories, use cases and acceptance criteria to support backlog refinement and testing • Trace & Support delivery from requirement through design, build, test and deployment, including UAT • Facilitate & Communicate effectively between business and technology teams, driving clarity and decisions • Support & Enable change adoption, ensuring processes and controls are understood in safety-critical contexts Required qualifications to be successful in this role To succeed, you will bring strong experience as a Business Analyst on technology-enabled change programmes, with the confidence to operate in complex, multi-stakeholder environments. You will be comfortable taking ownership of analysis activities while working collaboratively to deliver sustainable business outcomes. Essential qualifications • Extensive experience gathering and documenting business requirements on medium-to-large IT programmes • Strong capability in process mapping (e.g. BPMN or equivalent) and gap analysis • Proven experience facilitating stakeholder workshops and working across business and IT teams • Demonstrable successful experience working as a Business Analyst, ideally on integration or consolidation programmes • Ability to work on-site in Aberdeen 2-3 days per week and as required for workshops Desirable qualifications • BCS Business Analysis Diploma or equivalent • Agile Business Analysis certification • Experience within the energy or oil & gas sector • Domain experience aligned to ERP, HSE/operations, or data and reporting initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Business Analyst - Energy & ERP Transformation Position Description CGI partners with leading organisations to deliver complex, high-impact change that shapes how industries operate. As a Business Analyst within our Energy practice, you will sit at the heart of large-scale integration and modernisation programmes, helping a major energy client translate strategic objectives into clear, deliverable outcomes. Working across ERP, Operations and HSE systems, and Digital & Analytics initiatives, you will ensure solutions are rooted in real business processes and can be safely adopted in production-critical and safety-regulated environments. At CGI, you are trusted to take ownership, encouraged to bring fresh thinking to complex challenges, and supported by a collaborative network of experts as you grow your career. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model with regular on-site presence (typically weekly and as required for business workshops). Your future duties and responsibilities In this role, you will work closely with business stakeholders, project managers, architects and delivery teams to understand, shape and document business needs across finance, supply chain, operations and reporting. You will play a key role in ensuring that change is clearly defined, traceable, and aligned to both business objectives and regulatory or safety constraints. You will support delivery across both stage-gate and Agile environments, applying structured analysis techniques while adapting to the needs of complex integration and modernisation programmes. Through strong facilitation and clear communication, you will help ensure solutions are understood, validated, and successfully adopted into live operation. Key responsibilities • Discover & Elicit business, functional and non-functional requirements through interviews, workshops and analysis • Map & Analyse as-is and to-be processes, data flows and gaps across ERP, HSE and operational systems • Specify & Validate user stories, use cases and acceptance criteria to support backlog refinement and testing • Trace & Support delivery from requirement through design, build, test and deployment, including UAT • Facilitate & Communicate effectively between business and technology teams, driving clarity and decisions • Support & Enable change adoption, ensuring processes and controls are understood in safety-critical contexts Required qualifications to be successful in this role To succeed, you will bring strong experience as a Business Analyst on technology-enabled change programmes, with the confidence to operate in complex, multi-stakeholder environments. You will be comfortable taking ownership of analysis activities while working collaboratively to deliver sustainable business outcomes. Essential qualifications • Extensive experience gathering and documenting business requirements on medium-to-large IT programmes • Strong capability in process mapping (e.g. BPMN or equivalent) and gap analysis • Proven experience facilitating stakeholder workshops and working across business and IT teams • Demonstrable successful experience working as a Business Analyst, ideally on integration or consolidation programmes • Ability to work on-site in Aberdeen 2-3 days per week and as required for workshops Desirable qualifications • BCS Business Analysis Diploma or equivalent • Agile Business Analysis certification • Experience within the energy or oil & gas sector • Domain experience aligned to ERP, HSE/operations, or data and reporting initiatives Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Service Delivery Manager Position Description At CGI, we deliver mission-critical services that keep complex organisations running securely, efficiently, and at scale. As a Service Delivery Manager, you will play a pivotal role in ensuring the performance, reliability, and continuous improvement of key application services, driving measurable outcomes for clients. You will lead service excellence across multiple operational business services, shaping delivery, managing risk, and ensuring compliance with SLAs and KPIs. Working within a collaborative and supportive environment, you will take ownership of service performance, influence strategic direction, and help deliver resilient, high-quality solutions that make a real difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role is based in Glasgow. Your future duties and responsibilities In this role, you will take ownership of end-to-end service delivery across a portfolio of operational business services, ensuring performance, stability, and continuous improvement. You will lead and support Technical Leads and application support teams, overseeing service performance, compliance, and operational readiness while working closely with business partners and client stakeholders to deliver high-quality outcomes. You will be accountable for SLA and KPI achievement, financial management, supplier coordination, and service governance. From managing major incidents and escalations to ensuring data accuracy across CMDB and service records, you will play a key role in maintaining service excellence while driving forward planning for upgrades, patching, and future demand in a collaborative, delivery-focused environment. • Lead & manage end-to-end service delivery across multiple OBS/services • Oversee & support Technical Leads and application support teams • Ensure & report on SLA/KPI compliance and service performance • Manage & maintain service currency, patching, and upgrade roadmaps • Own & govern CMDB data accuracy across applications and services • Coordinate & manage third-party suppliers and service providers • Handle & escalate major incidents, ensuring effective client communication • Act as primary interface for business partners and client service teams • Manage & track financials, including BAU effort, POs, and renewals • Support & approve service documentation, including AiS artefacts • Plan & coordinate service outages, changes, and maintenance activities • Participate in on-call rota for out-of-hours service support Required qualifications to be successful in this role You will bring proven experience in service delivery management within complex, regulated environments, with strong leadership, stakeholder engagement, and operational management capabilities. You should be confident managing service performance, financials, suppliers, and technical teams, with a clear understanding of IT service management principles and frameworks. You should have strong experience in • Service Delivery Management or similar roles • Proven ability to manage SLAs, KPIs, and service performance outcomes • Experience leading technical teams and supporting staff development and performance • Strong stakeholder management and client engagement skills • Experience managing third-party suppliers and contracts • Solid understanding of ITIL or IT service management frameworks • Experience with CMDB management and service data governance • Ability to manage financials including budgeting, forecasting, and invoicing • Experience handling major incidents and service escalations • Willingness to participate in an on-call rota covering nights and weekends. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Service Delivery Manager Position Description At CGI, we deliver mission-critical services that keep complex organisations running securely, efficiently, and at scale. As a Service Delivery Manager, you will play a pivotal role in ensuring the performance, reliability, and continuous improvement of key application services, driving measurable outcomes for clients. You will lead service excellence across multiple operational business services, shaping delivery, managing risk, and ensuring compliance with SLAs and KPIs. Working within a collaborative and supportive environment, you will take ownership of service performance, influence strategic direction, and help deliver resilient, high-quality solutions that make a real difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role is based in Glasgow. Your future duties and responsibilities In this role, you will take ownership of end-to-end service delivery across a portfolio of operational business services, ensuring performance, stability, and continuous improvement. You will lead and support Technical Leads and application support teams, overseeing service performance, compliance, and operational readiness while working closely with business partners and client stakeholders to deliver high-quality outcomes. You will be accountable for SLA and KPI achievement, financial management, supplier coordination, and service governance. From managing major incidents and escalations to ensuring data accuracy across CMDB and service records, you will play a key role in maintaining service excellence while driving forward planning for upgrades, patching, and future demand in a collaborative, delivery-focused environment. • Lead & manage end-to-end service delivery across multiple OBS/services • Oversee & support Technical Leads and application support teams • Ensure & report on SLA/KPI compliance and service performance • Manage & maintain service currency, patching, and upgrade roadmaps • Own & govern CMDB data accuracy across applications and services • Coordinate & manage third-party suppliers and service providers • Handle & escalate major incidents, ensuring effective client communication • Act as primary interface for business partners and client service teams • Manage & track financials, including BAU effort, POs, and renewals • Support & approve service documentation, including AiS artefacts • Plan & coordinate service outages, changes, and maintenance activities • Participate in on-call rota for out-of-hours service support Required qualifications to be successful in this role You will bring proven experience in service delivery management within complex, regulated environments, with strong leadership, stakeholder engagement, and operational management capabilities. You should be confident managing service performance, financials, suppliers, and technical teams, with a clear understanding of IT service management principles and frameworks. You should have strong experience in • Service Delivery Management or similar roles • Proven ability to manage SLAs, KPIs, and service performance outcomes • Experience leading technical teams and supporting staff development and performance • Strong stakeholder management and client engagement skills • Experience managing third-party suppliers and contracts • Solid understanding of ITIL or IT service management frameworks • Experience with CMDB management and service data governance • Ability to manage financials including budgeting, forecasting, and invoicing • Experience handling major incidents and service escalations • Willingness to participate in an on-call rota covering nights and weekends. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Pre-Sales Transition Manager Position Description At CGI, we deliver complex transformation programmes that create measurable outcomes for our clients, and successful transitions are critical to that impact. As our Pre-sales Transition Manager, you will shape how we mobilise new services, ensuring every proposed transition is credible, deliverable, risk-aware, and commercially sound. Working at the heart of our bid activity, you will translate client ambition into structured, executable plans that set projects up for long-term success. You will take ownership of high-profile opportunities, apply creative thinking to complex challenges, and collaborate across our organisation to turn strategy into reality-empowered by a culture that supports your expertise and values your contribution. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the development of robust transition approaches during pre-sales and bid phases, ensuring solutions are realistic, risk-aware, and commercially viable. You will translate client requirements into structured transition plans that reflect delivery realities, sequencing, governance, and cost considerations-creating a clear pathway from contract award to successful mobilisation. You will work closely with solution owners, architects, commercial teams, and delivery SMEs, confidently challenging assumptions where risk or cost exposure may arise. By applying your hands-on transition experience, you will identify risks early, shape mitigations into the solution design, and ensure alignment between client expectations and operational capability. You will also play a visible role in articulating the transition strategy-producing high-quality written bid responses and confidently presenting transition approaches to internal stakeholders and clients. From first bid discussion to handover, you will take ownership of the transition narrative and ensure delivery teams are set up for success from Day 1. Key responsibilities: Lead & Shape the end-to-end transition approach within pre-sales and bid activity Design & Structure executable, risk-aware transition plans aligned to CGI delivery principles Collaborate & Influence bid teams, architects, commercial partners, and delivery SMEs Identify & Mitigate transition risks early, embedding mitigation into solution design and pricing Validate & Challenge cost, effort, and timeline assumptions to protect margin and delivery integrity Produce & Present clear, compelling written bid responses and transition presentations Engage & Communicate complex transition strategies confidently to clients and senior stakeholders Improve & Evolve reusable transition assets, lessons learned, and bid content Required qualifications to be successful in this role You will bring strong hands-on experience delivering complex transitions within large-scale service environments, alongside exposure to pre-sales or bid activity. You will combine commercial awareness with practical delivery insight, enabling you to design transition solutions that are both client-focused and operationally sound. You will also demonstrate excellent communication skills, with the ability to produce high-quality written content and confidently present to internal and external stakeholders. Essential qualifications and experience: You should have proven experience as a Project Manager or Transition Manager delivering complex service transitions Demonstrable involvement in pre-sales or bid activity, shaping transition components Strong understanding of delivery risk, sequencing, and operational dependencies Commercial awareness, including cost drivers, margin protection, and risk pricing Excellent written communication skills with experience contributing to bid responses Confident presentation skills, with the ability to articulate solutions to clients and senior stakeholders Experience working across multi-disciplinary teams and stakeholder groups Working knowledge of governance frameworks such as BEMF and alignment with delivery principles Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Pre-Sales Transition Manager Position Description At CGI, we deliver complex transformation programmes that create measurable outcomes for our clients, and successful transitions are critical to that impact. As our Pre-sales Transition Manager, you will shape how we mobilise new services, ensuring every proposed transition is credible, deliverable, risk-aware, and commercially sound. Working at the heart of our bid activity, you will translate client ambition into structured, executable plans that set projects up for long-term success. You will take ownership of high-profile opportunities, apply creative thinking to complex challenges, and collaborate across our organisation to turn strategy into reality-empowered by a culture that supports your expertise and values your contribution. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the development of robust transition approaches during pre-sales and bid phases, ensuring solutions are realistic, risk-aware, and commercially viable. You will translate client requirements into structured transition plans that reflect delivery realities, sequencing, governance, and cost considerations-creating a clear pathway from contract award to successful mobilisation. You will work closely with solution owners, architects, commercial teams, and delivery SMEs, confidently challenging assumptions where risk or cost exposure may arise. By applying your hands-on transition experience, you will identify risks early, shape mitigations into the solution design, and ensure alignment between client expectations and operational capability. You will also play a visible role in articulating the transition strategy-producing high-quality written bid responses and confidently presenting transition approaches to internal stakeholders and clients. From first bid discussion to handover, you will take ownership of the transition narrative and ensure delivery teams are set up for success from Day 1. Key responsibilities: Lead & Shape the end-to-end transition approach within pre-sales and bid activity Design & Structure executable, risk-aware transition plans aligned to CGI delivery principles Collaborate & Influence bid teams, architects, commercial partners, and delivery SMEs Identify & Mitigate transition risks early, embedding mitigation into solution design and pricing Validate & Challenge cost, effort, and timeline assumptions to protect margin and delivery integrity Produce & Present clear, compelling written bid responses and transition presentations Engage & Communicate complex transition strategies confidently to clients and senior stakeholders Improve & Evolve reusable transition assets, lessons learned, and bid content Required qualifications to be successful in this role You will bring strong hands-on experience delivering complex transitions within large-scale service environments, alongside exposure to pre-sales or bid activity. You will combine commercial awareness with practical delivery insight, enabling you to design transition solutions that are both client-focused and operationally sound. You will also demonstrate excellent communication skills, with the ability to produce high-quality written content and confidently present to internal and external stakeholders. Essential qualifications and experience: You should have proven experience as a Project Manager or Transition Manager delivering complex service transitions Demonstrable involvement in pre-sales or bid activity, shaping transition components Strong understanding of delivery risk, sequencing, and operational dependencies Commercial awareness, including cost drivers, margin protection, and risk pricing Excellent written communication skills with experience contributing to bid responses Confident presentation skills, with the ability to articulate solutions to clients and senior stakeholders Experience working across multi-disciplinary teams and stakeholder groups Working knowledge of governance frameworks such as BEMF and alignment with delivery principles Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Bid Manager Position Description At CGI, you will shape the future of our growth by leading high-value, complex bids that enable clients to transform and succeed. As a Bid Manager within our Leeds Business Unit, you will drive measurable impact by elevating the quality, consistency and strategic strength of our proposals. Working collaboratively with experts across sales, delivery and solution teams, you will take ownership of outcomes, apply creativity with commercial rigour, and help secure sustainable success in a competitive market. Your contribution will directly influence how we win, deliver and build long-term client partnerships, while being supported to develop your career in an environment that values accountability, innovation and shared achievement. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position to be based in Leeds Your future duties and responsibilities In this role, you will lead the end-to-end bid lifecycle for strategic, high-value opportunities, taking accountability for shaping compelling win strategies and delivering high-quality, compliant, and commercially robust submissions. You will collaborate closely with sales leads, capture teams and subject-matter experts to prepare early, manage risk effectively and drive momentum from qualification through to submission and client presentation. Your work will directly strengthen win rates and support the sustainable growth of the Leeds Business Unit. You will also champion continuous improvement, using insights from post-bid reviews and performance metrics to enhance future pursuits. By balancing governance and structure with creativity and strategic thinking, you will ensure each submission clearly articulates CGI's value, differentiates us in the market and delivers measurable business impact. Key responsibilities: Lead & Coordinate end-to-end bid delivery from qualification to submission Shape & Drive clear, differentiated win strategies with sales and capture teams Engage & Influence senior stakeholders across multi-disciplinary teams Manage & Mitigate risk throughout the bid lifecycle Develop & Refine high-quality written responses, executive summaries and presentations Control & Report on bid budgets, KPIs and performance metrics Ensure & Uphold governance, compliance and commercial accuracy Plan & Deliver client presentations and clarification responses Embed & Champion continuous improvement through structured post-bid reviews Required qualifications to be successful in this role You will bring proven experience leading and winning competitive bids within complex, fast-paced environments. With strong commercial awareness and excellent communication skills, you will be confident influencing senior stakeholders and motivating cross-functional teams to deliver high-quality outcomes. You will combine strategic thinking with attention to detail, demonstrating sound judgement and the ability to challenge constructively while maintaining momentum. Essential qualifications: Proven experience leading and winning complex, competitive bids Strong pre-sales and bid management expertise Demonstrable commercial awareness and budget management capability Excellent written and verbal communication skills Proven ability to lead, motivate and influence multi-disciplinary teams Confidence to challenge constructively and adapt in evolving environments Ability to think strategically and make informed, evidence-based recommendations Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 14, 2026
Full time
Bid Manager Position Description At CGI, you will shape the future of our growth by leading high-value, complex bids that enable clients to transform and succeed. As a Bid Manager within our Leeds Business Unit, you will drive measurable impact by elevating the quality, consistency and strategic strength of our proposals. Working collaboratively with experts across sales, delivery and solution teams, you will take ownership of outcomes, apply creativity with commercial rigour, and help secure sustainable success in a competitive market. Your contribution will directly influence how we win, deliver and build long-term client partnerships, while being supported to develop your career in an environment that values accountability, innovation and shared achievement. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position to be based in Leeds Your future duties and responsibilities In this role, you will lead the end-to-end bid lifecycle for strategic, high-value opportunities, taking accountability for shaping compelling win strategies and delivering high-quality, compliant, and commercially robust submissions. You will collaborate closely with sales leads, capture teams and subject-matter experts to prepare early, manage risk effectively and drive momentum from qualification through to submission and client presentation. Your work will directly strengthen win rates and support the sustainable growth of the Leeds Business Unit. You will also champion continuous improvement, using insights from post-bid reviews and performance metrics to enhance future pursuits. By balancing governance and structure with creativity and strategic thinking, you will ensure each submission clearly articulates CGI's value, differentiates us in the market and delivers measurable business impact. Key responsibilities: Lead & Coordinate end-to-end bid delivery from qualification to submission Shape & Drive clear, differentiated win strategies with sales and capture teams Engage & Influence senior stakeholders across multi-disciplinary teams Manage & Mitigate risk throughout the bid lifecycle Develop & Refine high-quality written responses, executive summaries and presentations Control & Report on bid budgets, KPIs and performance metrics Ensure & Uphold governance, compliance and commercial accuracy Plan & Deliver client presentations and clarification responses Embed & Champion continuous improvement through structured post-bid reviews Required qualifications to be successful in this role You will bring proven experience leading and winning competitive bids within complex, fast-paced environments. With strong commercial awareness and excellent communication skills, you will be confident influencing senior stakeholders and motivating cross-functional teams to deliver high-quality outcomes. You will combine strategic thinking with attention to detail, demonstrating sound judgement and the ability to challenge constructively while maintaining momentum. Essential qualifications: Proven experience leading and winning complex, competitive bids Strong pre-sales and bid management expertise Demonstrable commercial awareness and budget management capability Excellent written and verbal communication skills Proven ability to lead, motivate and influence multi-disciplinary teams Confidence to challenge constructively and adapt in evolving environments Ability to think strategically and make informed, evidence-based recommendations Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Closing date: 15-04-2026 Distribution Manager - Plymouth Up to £75,000 plus excellent benefits (Work Level 5) Full-time 5 days over 7 (including some weekends) Plymouth Depot, PL7 4JH We're looking for a Distribution Manager to lead the day to day operational performance of our Plymouth depot, ensuring warehouse and transport operations are run safely, efficiently and to plan so products reach our stores on time, every time. Why this role matters In this role you'll take ownership for the smooth running of the depot, balancing service, cost, safety and people priorities in a fast paced logistics setting. A big part of the role is making sure resources are in the right place at the right time, and that risks are managed well. You'll lead senior teams across warehouse and transport, monitor performance against key metrics and work closely with our union partners. Your focus will be on keeping operations stable and compliant, finding smarter ways of working and creating an environment where colleagues feel supported and set up to succeed. What you'll do • Lead the end to end operation of the Plymouth depot, making sure warehouse and transport activities are delivered safely, compliantly and in line with service expectations • Coach, mentor, and nurture your team, sharing your knowledge and experience to help support effective decision-making • Deliver the people plan within the depot helping to build a positive culture and strong colleague engagement • Work with senior operational leaders to set clear priorities and keep tight control of performance, costs and resources • Drive continuous improvement across productivity, service and cost identifying issues, implementing practical solutions and embedding sustainable change • Oversee operational risk, ensuring robust controls are in place and that colleagues understand their responsibilities for safety, security and compliance • Work closely with union representatives to manage operational change, attendance, wellbeing and workforce planning constructively • Collaborate with colleagues across the wider Co op logistics network to share best practice and support network wide performance and change initiatives What you'll bring We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring: • Proven experience leading large scale operational teams in a logistics or similarly complex environment • Strong operational judgement, with the ability to balance service delivery, cost control and people impact • Experience translating operational plans into clear actions and priorities for leaders and teams • The confidence to manage risk, challenge constructively and take decisive action when needed • A practical, coaching led leadership style, focused on developing capability and driving consistent operational standards Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Private healthcare • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • Training and support for your development and career progression • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
Apr 14, 2026
Full time
Closing date: 15-04-2026 Distribution Manager - Plymouth Up to £75,000 plus excellent benefits (Work Level 5) Full-time 5 days over 7 (including some weekends) Plymouth Depot, PL7 4JH We're looking for a Distribution Manager to lead the day to day operational performance of our Plymouth depot, ensuring warehouse and transport operations are run safely, efficiently and to plan so products reach our stores on time, every time. Why this role matters In this role you'll take ownership for the smooth running of the depot, balancing service, cost, safety and people priorities in a fast paced logistics setting. A big part of the role is making sure resources are in the right place at the right time, and that risks are managed well. You'll lead senior teams across warehouse and transport, monitor performance against key metrics and work closely with our union partners. Your focus will be on keeping operations stable and compliant, finding smarter ways of working and creating an environment where colleagues feel supported and set up to succeed. What you'll do • Lead the end to end operation of the Plymouth depot, making sure warehouse and transport activities are delivered safely, compliantly and in line with service expectations • Coach, mentor, and nurture your team, sharing your knowledge and experience to help support effective decision-making • Deliver the people plan within the depot helping to build a positive culture and strong colleague engagement • Work with senior operational leaders to set clear priorities and keep tight control of performance, costs and resources • Drive continuous improvement across productivity, service and cost identifying issues, implementing practical solutions and embedding sustainable change • Oversee operational risk, ensuring robust controls are in place and that colleagues understand their responsibilities for safety, security and compliance • Work closely with union representatives to manage operational change, attendance, wellbeing and workforce planning constructively • Collaborate with colleagues across the wider Co op logistics network to share best practice and support network wide performance and change initiatives What you'll bring We're committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring: • Proven experience leading large scale operational teams in a logistics or similarly complex environment • Strong operational judgement, with the ability to balance service delivery, cost control and people impact • Experience translating operational plans into clear actions and priorities for leaders and teams • The confidence to manage risk, challenge constructively and take decisive action when needed • A practical, coaching led leadership style, focused on developing capability and driving consistent operational standards Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance) • 28 days holiday (rising to 32 with service) plus bank holidays • A pension with up to 10% employer contributions • Private healthcare • 30% discount on Co-op products and 10% off other brands • Stream - early access to a percentage of your pay as you earn it • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice • 24/7 colleague support service • Training and support for your development and career progression • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.
Location: Europe (any country/city) Career Level: Associate Manager or Consultant Imagine, Transform, and Positively Impact the World. Join Us as a Workday Record to Report Lead. Accenture is a global professional services company that supports its clients in strategy, consulting, technology, and operations, with a strong digital DNA. Through our culture of innovation and our ability to combine industry expertise, a diverse set of skills, and cutting-edge technologies, we deliver concrete solutions to our clients' challenges. At Accenture, we strongly believe in inclusion, diversity, and respect for every individual. Our values - Responsible Leadership, Best Talent, Value Creation for Clients, a Unique Global Network, Respect for the Individual, and Integrity - guide every decision we make. Your Mission We are looking for an experienced Workday Record to Report (R2R) Lead to design, configure, and lead Workday Financials (Record-to-Report) solutions within large-scale transformation programs. You will play a key role in helping our clients maximize the value of their Workday investment, from requirements definition through deployment and adoption. What We Offer Work on innovative Workday Financials projects for some of the world's largest organizations. Develop your expertise in Workday and financial transformation (R2R). Collaborate with a global network of talented and passionate colleagues. Access recognized training programs and certifications (Workday). Grow in an environment that promotes innovation and leadership. Flexible working hours and remote working options. An inclusive culture, a friendly working environment, and customizable career paths. Your Responsibilities Lead and participate in all phases of a Workday R2R deployment: requirements gathering, design, configuration, testing, go-live, and support. Translate business requirements into Workday configurations and advise on best practices. Configure Workday modules for financial accounting, statutory reporting, and country-specific requirements during global rollouts. Identify strategies, risks, and options, and recommend appropriate mitigation approaches. Ensure integration of R2R processes with other modules and systems (Finance, IT, PMO). Coach and mentor junior team members, sharing knowledge and best practices. Demonstrate design options through prototyping and apply Workday methodology (and Accenture Workday Methodology). Report progress to the Project Manager and effectively manage stakeholders to achieve project objectives. Contribute to innovation through the creation of leading methodologies and market asset
Apr 14, 2026
Full time
Location: Europe (any country/city) Career Level: Associate Manager or Consultant Imagine, Transform, and Positively Impact the World. Join Us as a Workday Record to Report Lead. Accenture is a global professional services company that supports its clients in strategy, consulting, technology, and operations, with a strong digital DNA. Through our culture of innovation and our ability to combine industry expertise, a diverse set of skills, and cutting-edge technologies, we deliver concrete solutions to our clients' challenges. At Accenture, we strongly believe in inclusion, diversity, and respect for every individual. Our values - Responsible Leadership, Best Talent, Value Creation for Clients, a Unique Global Network, Respect for the Individual, and Integrity - guide every decision we make. Your Mission We are looking for an experienced Workday Record to Report (R2R) Lead to design, configure, and lead Workday Financials (Record-to-Report) solutions within large-scale transformation programs. You will play a key role in helping our clients maximize the value of their Workday investment, from requirements definition through deployment and adoption. What We Offer Work on innovative Workday Financials projects for some of the world's largest organizations. Develop your expertise in Workday and financial transformation (R2R). Collaborate with a global network of talented and passionate colleagues. Access recognized training programs and certifications (Workday). Grow in an environment that promotes innovation and leadership. Flexible working hours and remote working options. An inclusive culture, a friendly working environment, and customizable career paths. Your Responsibilities Lead and participate in all phases of a Workday R2R deployment: requirements gathering, design, configuration, testing, go-live, and support. Translate business requirements into Workday configurations and advise on best practices. Configure Workday modules for financial accounting, statutory reporting, and country-specific requirements during global rollouts. Identify strategies, risks, and options, and recommend appropriate mitigation approaches. Ensure integration of R2R processes with other modules and systems (Finance, IT, PMO). Coach and mentor junior team members, sharing knowledge and best practices. Demonstrate design options through prototyping and apply Workday methodology (and Accenture Workday Methodology). Report progress to the Project Manager and effectively manage stakeholders to achieve project objectives. Contribute to innovation through the creation of leading methodologies and market asset
