We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Branch Manager Healthcare Recruitment & Business Growth Bolton Competitive Salary + Profit Share Bonus Company: Nurseplus Are you a driven leader with a strong background in recruitment, sales, and business development? Do you have the ambition to grow a branch, lead a high-performing team, and drive commercial success? If so, Nurseplus has an exciting opportunity for you. We are seeking an experienced Branch Manager to lead our Bolton branch, with a clear focus on sales, growth, and recruitment performance . This is a pivotal role where you will take full ownership of the branch, driving revenue, building client relationships, and developing a successful recruitment team. The Role As Branch Manager, you will be responsible for the overall performance and growth of the branch, ensuring both commercial success and high-quality service delivery. Key Responsibilities: Driving branch sales and achieving revenue and growth targets Leading and developing a team of Recruitment Consultants and Coordinators Identifying and securing new business opportunities within the healthcare sector Building and maintaining strong relationships with clients and key stakeholders Overseeing the full recruitment lifecycle to ensure high-quality placements Monitoring KPIs, performance metrics, and profitability Managing branch budgets and financial performance Ensuring compliance with industry regulations and company standards Creating and executing strategic business plans to grow market share Promoting the Nurseplus brand within the local market About You We are looking for a commercially focused leader with a passion for recruitment and business development. Requirements: Proven experience in recruitment, sales, or branch management Strong track record of achieving sales and growth targets Experience leading and developing high-performing teams Excellent business development and client relationship skills Commercial awareness and ability to manage budgets and P&L Strong leadership, communication, and organisational skills A proactive, results-driven, and hands-on approach Ability to thrive in a fast-paced, target-driven environment Full UK driving licence is preferred What We Offer Competitive basic salary Profit share bonus Clear career progression opportunities within a growing organisation Ongoing training and leadership development Supportive senior leadership team Company pension scheme and additional benefits The opportunity to lead and grow a successful branch About Nurseplus Nurseplus is a leading provider of healthcare staffing solutions across the UK. We are committed to delivering high-quality care and building strong partnerships with our clients. Our success is driven by our people, and we offer a supportive environment where ambitious individuals can thrive. Apply today and take the lead in driving success and growth with Nurseplus in Bolton.
Apr 20, 2026
Full time
Branch Manager Healthcare Recruitment & Business Growth Bolton Competitive Salary + Profit Share Bonus Company: Nurseplus Are you a driven leader with a strong background in recruitment, sales, and business development? Do you have the ambition to grow a branch, lead a high-performing team, and drive commercial success? If so, Nurseplus has an exciting opportunity for you. We are seeking an experienced Branch Manager to lead our Bolton branch, with a clear focus on sales, growth, and recruitment performance . This is a pivotal role where you will take full ownership of the branch, driving revenue, building client relationships, and developing a successful recruitment team. The Role As Branch Manager, you will be responsible for the overall performance and growth of the branch, ensuring both commercial success and high-quality service delivery. Key Responsibilities: Driving branch sales and achieving revenue and growth targets Leading and developing a team of Recruitment Consultants and Coordinators Identifying and securing new business opportunities within the healthcare sector Building and maintaining strong relationships with clients and key stakeholders Overseeing the full recruitment lifecycle to ensure high-quality placements Monitoring KPIs, performance metrics, and profitability Managing branch budgets and financial performance Ensuring compliance with industry regulations and company standards Creating and executing strategic business plans to grow market share Promoting the Nurseplus brand within the local market About You We are looking for a commercially focused leader with a passion for recruitment and business development. Requirements: Proven experience in recruitment, sales, or branch management Strong track record of achieving sales and growth targets Experience leading and developing high-performing teams Excellent business development and client relationship skills Commercial awareness and ability to manage budgets and P&L Strong leadership, communication, and organisational skills A proactive, results-driven, and hands-on approach Ability to thrive in a fast-paced, target-driven environment Full UK driving licence is preferred What We Offer Competitive basic salary Profit share bonus Clear career progression opportunities within a growing organisation Ongoing training and leadership development Supportive senior leadership team Company pension scheme and additional benefits The opportunity to lead and grow a successful branch About Nurseplus Nurseplus is a leading provider of healthcare staffing solutions across the UK. We are committed to delivering high-quality care and building strong partnerships with our clients. Our success is driven by our people, and we offer a supportive environment where ambitious individuals can thrive. Apply today and take the lead in driving success and growth with Nurseplus in Bolton.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 20, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do We are seeking a highly skilled Senior Machine Learning Engineer to advance our personalised recommendation systems by developing efficient, low-latency solutions that serve millions of users globally. The successful candidate will collaborate closely with data scientists, engineers, and product managers to design intelligent content recommendation mechanisms and drive the ongoing advancement of our Machine Learning Platform. Model Development: Design, train, and optimise machine learning models focused on user personalisation, encompassing recommendation engines, ranking algorithms, user segmentation, and content analysis. Data Pipeline Engineering: Construct and maintain robust and scalable data pipelines for feature engineering and model training utilising both structured and unstructured large-scale datasets. Production Deployment: Deploy and supervise ML models in production environments, ensuring high availability, optimal performance, and continued relevance. Experimentation: Design and analysis of A/B tests and offline experiments to evaluate model efficacy and support continuous improvement. Cross-Functional Collaboration: Engage with multidisciplinary teams to align machine learning initiatives with business objectives and user needs. Research & Innovation: Evaluate emerging research in machine learning, deep learning, and personalisation for potential integration within existing systems. What you'll bring Demonstrated expertise in the full lifecycle of machine learning, from model development, deployment and serving to monitoring and maintenance. Strong proficiency in Python and knowledge of ML libraries/frameworks (e.g., TensorFlow, PyTorch). . Experience using ML Training frameworks (e.g., TFX, Kubeflow Pipelines SDK) and Model Serving technologies (eg. Tensorflow Serving, Triton, TorchServe). Experience with high-volume data processing and real-time streaming architectures. Strong understanding of recommendation system design and personalisation algorithms. Familiarity with Generative AI and its applications in production settings. Exceptional communication and analytical problem-solving skills. Proven successful experience in mentoring less experienced engineers to improve their technical skills A Typical Day at the Office When you come in, you can grab a coffee or a bit of breakfast from one of the many (subsidised) cafés or restaurants on site. Settle in at your desk, have a quick look at Slack to see what's happening in the tech communities, then catch up with everyone at the team stand-up. After that, you'll join your team and pick the first task to get cracking on. At lunchtime, you've got a few choices: head to The Pavilion for a bite with the team, pop to the onsite gym for a quick workout, or join in with a lunchtime community meetup - whatever suits you. Once you're back, you'll carry on working with your team on your current feature. Later in the afternoon, the team might fancy a quick coffee break before wrapping up the day with a team retrospective. Global OTT Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Infrastructure Manager - Financial Services Salary: £70,000 - £80,000 per annum Location: Remote (with occasional travel to Bristol) We're partnering with a leading UK-based organisation within the financial services sector to recruit an experienced Infrastructure Manager . This is an excellent opportunity for a hands-on technical leader to take ownership of a critical UNIX estate while driving modernisation through automation and DevOps practices. The Role You'll lead and develop a high-performing technical team, ensuring the stability, performance, and continuous improvement of core infrastructure services. This role combines strategic oversight with hands-on technical leadership. Key Responsibilities Lead, manage, and develop a technical infrastructure team Own service performance, availability, and operational stability across the UNIX/Linux estate Drive automation and DevOps adoption (Puppet, Terraform, CI/CD pipelines) Review current infrastructure and define a forward-looking improvement roadmap Establish and embed operational best practices Implement effective performance management across the team Engage with key technical and business stakeholders Deliver measurable improvements in service quality, automation, and system reliability Essential Skills & Experience Strong hands-on background in UNIX/Linux (Red Hat preferred) Expertise in automation tools such as Puppet and Terraform Proven experience managing SysOps / Infrastructure teams in mid-to-large scale environments Demonstrated track record of improving service performance and availability Experience driving automation and DevOps initiatives Ability to lead technical change across infrastructure estates Credible, hands-on technical leadership style Strong stakeholder engagement across both technical and business functions Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Apr 20, 2026
Full time
Infrastructure Manager - Financial Services Salary: £70,000 - £80,000 per annum Location: Remote (with occasional travel to Bristol) We're partnering with a leading UK-based organisation within the financial services sector to recruit an experienced Infrastructure Manager . This is an excellent opportunity for a hands-on technical leader to take ownership of a critical UNIX estate while driving modernisation through automation and DevOps practices. The Role You'll lead and develop a high-performing technical team, ensuring the stability, performance, and continuous improvement of core infrastructure services. This role combines strategic oversight with hands-on technical leadership. Key Responsibilities Lead, manage, and develop a technical infrastructure team Own service performance, availability, and operational stability across the UNIX/Linux estate Drive automation and DevOps adoption (Puppet, Terraform, CI/CD pipelines) Review current infrastructure and define a forward-looking improvement roadmap Establish and embed operational best practices Implement effective performance management across the team Engage with key technical and business stakeholders Deliver measurable improvements in service quality, automation, and system reliability Essential Skills & Experience Strong hands-on background in UNIX/Linux (Red Hat preferred) Expertise in automation tools such as Puppet and Terraform Proven experience managing SysOps / Infrastructure teams in mid-to-large scale environments Demonstrated track record of improving service performance and availability Experience driving automation and DevOps initiatives Ability to lead technical change across infrastructure estates Credible, hands-on technical leadership style Strong stakeholder engagement across both technical and business functions Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Complaints Customer Service Supervisor (Team Leader) - BFSI Location: Birmingham, Belfast, Newtownards or WAHA Hours: 40 hours per week - Fully Flex Salary: 30K Per Year Number of positions - 2 Job Summary / Overview Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders. As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction. We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team Be point of escalation for all escalated complaints Communicate accurately and professionally with the ability to make informed decisions Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards Identify root cause and have the ability to report and recommend any actions for continuous improvement Maintain effective control of all aspects of people processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Main Job Requirements Minimum 1 years' experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints Is able to demonstrate experience in complex, regulated customer service environment Can confidently manage assigned workloads at a team level Able to prioritise workloads to meet targets and timelines Required Skills Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling Passionate about people engagement and delivering excellent customer service Attention to detail Is able to demonstrate excellent communication skills both verbally and in writing Comprehensive technical/computer skills Identifying RCA complaints types and actioning possible solutions to reduce said complaints Competencies and Specific Skills People focused Is charismatic and engaging Excellent communication and influencing skills Advanced relationship building and stakeholder management skills Advanced levels of resilience and focus Self-motivated and can motivate others, with can-do attitude
Apr 20, 2026
Full time
Complaints Customer Service Supervisor (Team Leader) - BFSI Location: Birmingham, Belfast, Newtownards or WAHA Hours: 40 hours per week - Fully Flex Salary: 30K Per Year Number of positions - 2 Job Summary / Overview Main responsibilities of the role include leading a team of Complaints Handlers who are responsible for thorough investigations, management and resolution of end to end customer complaints. You will be responsible for delivering your teams performance and driving quality assurance in line with company and the Financial Conduct Authority processes and standards. Your role will also focus on coaching, motivation and team productivity while providing feedback and insight on complaints root cause and recommending solutions to help reduce complaints volumes to all stakeholders. As the Complaints Team Leader, you will also be responsible for delivering performance and employee engagement, which will in turn drive customer and client satisfaction. We are looking for an individual who will deliver a positive, productive and engaging team culture with the ability to lead, inspire, motivate, coach and support people to deliver exceptional levels when delivering correct outcomes for our customers To ensure your team provide best in class customer service through excellent communication skills, both verbally and in writing. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Ensure your team deliver an excellent customer experience for all customers with cause for complaint, ensuring standards and timelines conform to company and FCA standards Continually review and measure productivity and quality assurance against required standards, taking any necessary action to improve performance and capability Liaise with Ops Manager within the company and client, providing regular reporting and analysis relating to the activity within your team Be point of escalation for all escalated complaints Communicate accurately and professionally with the ability to make informed decisions Ensure any material operational and conduct risks are identified, raised and managed in accordance with process and standards Identify root cause and have the ability to report and recommend any actions for continuous improvement Maintain effective control of all aspects of people processes including: absence management, 121's, disciplinary, capability & grievance procedures, employee relations, performance management and all other employment related issues ensuring they are managed in line with policy frameworks Main Job Requirements Minimum 1 years' experience of complaint handling within a Financial Services organisation, and minimum 1 year in management role Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar, specific to formal complaints Is able to demonstrate experience in complex, regulated customer service environment Can confidently manage assigned workloads at a team level Able to prioritise workloads to meet targets and timelines Required Skills Previous management experience within a Financial Services organization, with extensive knowledge of formal complaint handling Passionate about people engagement and delivering excellent customer service Attention to detail Is able to demonstrate excellent communication skills both verbally and in writing Comprehensive technical/computer skills Identifying RCA complaints types and actioning possible solutions to reduce said complaints Competencies and Specific Skills People focused Is charismatic and engaging Excellent communication and influencing skills Advanced relationship building and stakeholder management skills Advanced levels of resilience and focus Self-motivated and can motivate others, with can-do attitude
About The Role: A prominent global architectural studio, renowned for its high-profile projects, is actively seeking a strategic and confident Bid Manager to join its London team. In this newly created role, you will work closely with the Head of New Business, two Bid Coordinators, and other key team members to drive business growth and manage the bid process from end to end. The practice has an international outlook, with this position focusing on the EMEA region and working strategically to deliver compelling bids in collaboration with the wider business development, marketing, and communications teams in London, and collaborating with their international studios. The ideal candidate will be a confident communicator with excellent writing and interpersonal skills, and a proactive, solutions-focused approach. You will be comfortable working independently and using your initiative, with excellence in meeting deadlines. This opportunity offers a collaborative work culture, an enriched benefits package, hybrid working and the chance to contribute to an acclaimed name in the architecture industry. Key Responsibilities: Lead and manage the end-to-end delivery of bids, proposals and competition submissions for the London studio Develop clear win strategies, themes and structured responses in collaboration with senior leadership and sector leads Line-manage and mentor the bid team, supporting development and driving best practice Review, edit and oversee written and visual bid content Manage bid programmes, timelines, budgets and external suppliers, reporting regularly on progress, priorities and risks Represent the practice at external networking events and work cohesively with international studios Contribute to decision-making through strategic assessment of briefs, risks and scoring criteria Champion continuous improvement across all bid and business development activity Key Skills / Requirements: Significant experience leading high-value bids and proposals within architecture, design or a related professional services environment Proven ability to manage teams, multiple live submissions and complex stakeholder groups Exceptional writing, editing and proofreading skills with strong attention to detail and brand awareness Experience working across EMEA regions highly desirable Strategic thinker with strong project management skills and the confidence to influence senior stakeholders Highly organised, proactive and comfortable working in a fast-paced, deadline-driven environment Proficiency in Adobe Creative Suite; APMP qualification advantageous To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Apr 20, 2026
Full time
About The Role: A prominent global architectural studio, renowned for its high-profile projects, is actively seeking a strategic and confident Bid Manager to join its London team. In this newly created role, you will work closely with the Head of New Business, two Bid Coordinators, and other key team members to drive business growth and manage the bid process from end to end. The practice has an international outlook, with this position focusing on the EMEA region and working strategically to deliver compelling bids in collaboration with the wider business development, marketing, and communications teams in London, and collaborating with their international studios. The ideal candidate will be a confident communicator with excellent writing and interpersonal skills, and a proactive, solutions-focused approach. You will be comfortable working independently and using your initiative, with excellence in meeting deadlines. This opportunity offers a collaborative work culture, an enriched benefits package, hybrid working and the chance to contribute to an acclaimed name in the architecture industry. Key Responsibilities: Lead and manage the end-to-end delivery of bids, proposals and competition submissions for the London studio Develop clear win strategies, themes and structured responses in collaboration with senior leadership and sector leads Line-manage and mentor the bid team, supporting development and driving best practice Review, edit and oversee written and visual bid content Manage bid programmes, timelines, budgets and external suppliers, reporting regularly on progress, priorities and risks Represent the practice at external networking events and work cohesively with international studios Contribute to decision-making through strategic assessment of briefs, risks and scoring criteria Champion continuous improvement across all bid and business development activity Key Skills / Requirements: Significant experience leading high-value bids and proposals within architecture, design or a related professional services environment Proven ability to manage teams, multiple live submissions and complex stakeholder groups Exceptional writing, editing and proofreading skills with strong attention to detail and brand awareness Experience working across EMEA regions highly desirable Strategic thinker with strong project management skills and the confidence to influence senior stakeholders Highly organised, proactive and comfortable working in a fast-paced, deadline-driven environment Proficiency in Adobe Creative Suite; APMP qualification advantageous To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 20, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons As a firm our focus on delivering quality audit work for the benefit of the public interest is our key priority. Our Audit teams are essential, not just to BDO, but to the whole economy. With specialist knowledge of sectors, markets and geographies; our auditors have the business understanding necessary to deliver the high quality and robust audits that companies and their stakeholders can trust. As part of our Audit team, you'll receive the support you need to reach your potential. From completing professional qualifications to developing new skills and exploring different learning opportunities, you'll join a friendly and diverse team whose work really matters. Use your skills to build a career in Audit at BDO. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. You'll be someone with: Qualified ACA/ACCA/ICAS Qualified or overseas equivalent. Educated up to degree level or CTS. Experience supervising and coaching junior members of staff on site. Working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of firm services, issues regarding advice, and regulation and compliance, including anti-money laundering. Demonstrable knowledge of current economic and market trends. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
IT Service Event Manager Position Description At CGI, we are shaping the future of defence through secure, high-impact digital services that enhance operational effectiveness and resilience. As part of a newly established programme, you will play a pivotal role in embedding robust Event Management practices that drive service stability, performance, and innovation. Working within a collaborative and forward-thinking environment, you will help design and deliver intelligent, proactive solutions that reduce disruption and enable real-time decision-making. This is an opportunity to take ownership from the outset, influence how services evolve, and contribute to mission-critical outcomes that matter. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position but will require frequent travel to the CGI office in Chippenham. Your future duties and responsibilities In this role, you will take ownership of Event Management processes within a complex defence environment, ensuring services are proactively monitored and optimised to maintain high availability and performance. You will work closely with operational teams to embed ITIL-aligned practices, enabling effective event detection, correlation, and response while driving continual service improvement. You will contribute to the success of a newly launched programme by shaping workflows, enhancing tooling integration, and supporting real-time operational decisions through clear reporting frameworks. Collaborating with stakeholders, you will ensure high-priority events are managed efficiently, minimising disruption and maintaining service excellence against defined KPIs. • Lead & enhance Event Management processes aligned to ITIL best practices • Develop & optimise workflows to improve event detection and response • Integrate & manage tooling for event correlation and automation • Monitor & manage high-priority events to minimise service disruption • Analyse & report on service performance to support decision-making • Collaborate & influence stakeholders to drive continual improvement Required qualifications to be successful in this role You should bring strong experience in IT Service Management, with a particular focus on Event Management within complex, high-availability environments. A structured, analytical mindset and the ability to optimise processes and tooling are essential, alongside experience in managing critical operational events and driving service improvements. • Proven experience in ITIL-based Event Management processes • Strong background in complex operational IT environments • Experience with monitoring, alerting, and event correlation tools • Ability to optimise workflows and reduce manual intervention • Experience managing high-priority incidents/events within KPIs • Strong analytical and reporting skills for service improvement • Excellent stakeholder management and communication skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 20, 2026
Full time
IT Service Event Manager Position Description At CGI, we are shaping the future of defence through secure, high-impact digital services that enhance operational effectiveness and resilience. As part of a newly established programme, you will play a pivotal role in embedding robust Event Management practices that drive service stability, performance, and innovation. Working within a collaborative and forward-thinking environment, you will help design and deliver intelligent, proactive solutions that reduce disruption and enable real-time decision-making. This is an opportunity to take ownership from the outset, influence how services evolve, and contribute to mission-critical outcomes that matter. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position but will require frequent travel to the CGI office in Chippenham. Your future duties and responsibilities In this role, you will take ownership of Event Management processes within a complex defence environment, ensuring services are proactively monitored and optimised to maintain high availability and performance. You will work closely with operational teams to embed ITIL-aligned practices, enabling effective event detection, correlation, and response while driving continual service improvement. You will contribute to the success of a newly launched programme by shaping workflows, enhancing tooling integration, and supporting real-time operational decisions through clear reporting frameworks. Collaborating with stakeholders, you will ensure high-priority events are managed efficiently, minimising disruption and maintaining service excellence against defined KPIs. • Lead & enhance Event Management processes aligned to ITIL best practices • Develop & optimise workflows to improve event detection and response • Integrate & manage tooling for event correlation and automation • Monitor & manage high-priority events to minimise service disruption • Analyse & report on service performance to support decision-making • Collaborate & influence stakeholders to drive continual improvement Required qualifications to be successful in this role You should bring strong experience in IT Service Management, with a particular focus on Event Management within complex, high-availability environments. A structured, analytical mindset and the ability to optimise processes and tooling are essential, alongside experience in managing critical operational events and driving service improvements. • Proven experience in ITIL-based Event Management processes • Strong background in complex operational IT environments • Experience with monitoring, alerting, and event correlation tools • Ability to optimise workflows and reduce manual intervention • Experience managing high-priority incidents/events within KPIs • Strong analytical and reporting skills for service improvement • Excellent stakeholder management and communication skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Training Manager Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are looking to hire a Training Manager to be responsible for planning and coordinating all training activities that enable operational users to effectively adopt and use the system capability. The Borealis programme is a UK Ministry of Defence (MOD) and UK Space Agency (UKSA) initiative to create a new command and control (C2) system for Space Domain Awareness (SDA). This system will help monitor and protect critical UK and allied satellites and space assets from threats and debris in an increasingly congested and contested space environment. The contract will deliver an Initial Operating Capability within 12 months and is set to run for five years. BOREALIS will be delivered using an Agile approach, allowing the MOD and UKSA to respond swiftly to new technology and emerging threats. This will ensure the UK remains at the forefront of space operations in a rapidly evolving landscape. Due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). This position will be a hybrid position, with travel to client and CGI sites in High Wycombe and Leatherhead. Your future duties and responsibilities The Borealis programme is looking for a proactive and hardworking individual to join the Borealis Management Team to undertake the following: • Lead the analysis, design and coordination of training activities to support delivery across Space Programmes. • Ensure training solutions reflect operational workflows and provide the operational context required for effective use of the system • Maintain governance and custodianship of all training documentation, ensuring configuration control, and alignment with system baselines • Act as the primary interface between the client operational community and the CGI programme team, ensuring clear communication and alignment on training requirements and delivery schedules • Provide regular reporting; both internal and external reporting of Training plan and progress • On-site Training coordination Required qualifications to be successful in this role Essential: • Exposure to space operations and Space Domain Awareness environments • Stakeholder engagement with operational users and programme teams • Experience working in highly secure or classified operational environments Desirable: • Defence Systems Approach to Training framework awareness • Intelligence, Surveillance and Reconnaissance (ISR) operations • Experience with modelling and simulation in operational training Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 20, 2026
Full time
Training Manager Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI are looking to hire a Training Manager to be responsible for planning and coordinating all training activities that enable operational users to effectively adopt and use the system capability. The Borealis programme is a UK Ministry of Defence (MOD) and UK Space Agency (UKSA) initiative to create a new command and control (C2) system for Space Domain Awareness (SDA). This system will help monitor and protect critical UK and allied satellites and space assets from threats and debris in an increasingly congested and contested space environment. The contract will deliver an Initial Operating Capability within 12 months and is set to run for five years. BOREALIS will be delivered using an Agile approach, allowing the MOD and UKSA to respond swiftly to new technology and emerging threats. This will ensure the UK remains at the forefront of space operations in a rapidly evolving landscape. Due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). This position will be a hybrid position, with travel to client and CGI sites in High Wycombe and Leatherhead. Your future duties and responsibilities The Borealis programme is looking for a proactive and hardworking individual to join the Borealis Management Team to undertake the following: • Lead the analysis, design and coordination of training activities to support delivery across Space Programmes. • Ensure training solutions reflect operational workflows and provide the operational context required for effective use of the system • Maintain governance and custodianship of all training documentation, ensuring configuration control, and alignment with system baselines • Act as the primary interface between the client operational community and the CGI programme team, ensuring clear communication and alignment on training requirements and delivery schedules • Provide regular reporting; both internal and external reporting of Training plan and progress • On-site Training coordination Required qualifications to be successful in this role Essential: • Exposure to space operations and Space Domain Awareness environments • Stakeholder engagement with operational users and programme teams • Experience working in highly secure or classified operational environments Desirable: • Defence Systems Approach to Training framework awareness • Intelligence, Surveillance and Reconnaissance (ISR) operations • Experience with modelling and simulation in operational training Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll play a key role in enabling the evolution of our clients' Savings propositions globally. You'll bring Product Management and Savings expertise as well as your drive to create great experiences across the various touch points in the lifecycle of a Savings customer. You'll launch new Savings products and features on our platform from conception to optimisation, while also working closely with the wider Savings product team on our Savings roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively and continually learn and take on feedback. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy and vision, product discovery and design, and product delivery as part of our modern Product Engineering organisation. What you'll get to do Take ownership of part of our Savings product domain owning the end-to-end discovery, design, and delivery of new Savings products and features. Collaborate on the Savings domain strategy and Roadmap, shaping our future plans for this critical part of our offering. You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll work with the Savings Engineering Lead in defining the Engineering plan for the features in your Roadmap, collaborating to ensure delivery remains on track and proactively raising risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You'll become an internal champion for our Savings domain, developing materials and messaging for use by the rest of the business. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 4+ years of direct Product management experience, ideally in FinTech or a business using modern Product development & Engineering techniques. You have owned and delivered new features, projects or products from start to finish including post-launch maintenance and improvement. You might also have experience delivering experiences to B2B clients via APIs or mobile SDKs, such as experience at a SaaS organisation. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. You might also have relevant experience in the Savings space, such as experience of shaping and delivering new digital Savings propositions or an understanding of the particular nuances and dynamics of Savings products and customer needs. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Apr 20, 2026
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll play a key role in enabling the evolution of our clients' Savings propositions globally. You'll bring Product Management and Savings expertise as well as your drive to create great experiences across the various touch points in the lifecycle of a Savings customer. You'll launch new Savings products and features on our platform from conception to optimisation, while also working closely with the wider Savings product team on our Savings roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively and continually learn and take on feedback. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy and vision, product discovery and design, and product delivery as part of our modern Product Engineering organisation. What you'll get to do Take ownership of part of our Savings product domain owning the end-to-end discovery, design, and delivery of new Savings products and features. Collaborate on the Savings domain strategy and Roadmap, shaping our future plans for this critical part of our offering. You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll work with the Savings Engineering Lead in defining the Engineering plan for the features in your Roadmap, collaborating to ensure delivery remains on track and proactively raising risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You'll become an internal champion for our Savings domain, developing materials and messaging for use by the rest of the business. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 4+ years of direct Product management experience, ideally in FinTech or a business using modern Product development & Engineering techniques. You have owned and delivered new features, projects or products from start to finish including post-launch maintenance and improvement. You might also have experience delivering experiences to B2B clients via APIs or mobile SDKs, such as experience at a SaaS organisation. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. You might also have relevant experience in the Savings space, such as experience of shaping and delivering new digital Savings propositions or an understanding of the particular nuances and dynamics of Savings products and customer needs. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Lead Science Teacher R.E.A.L Education - Various teaching hubs situated within Derbyshire, Nottinghamshire and Leicestershire Salary: £37,083 Contract: Permanent Hours: 37.5 per week, term time At R.E.A.L Education we work with children and young people aged 7 to 19, providing creative education solutions to those who may be "lost to learning" or "hard to place" and we create a continuum of excellence in education that extends beyond the school gate, offering personalised pathways for those who may struggle in a mainstream setting. Science Lead - Inspire, Elevate, Transform Learning We're looking for an ambitious Science Lead to shape an exciting vision for our learners and drive high-quality teaching across our organisation. Here, learning is truly personalised - delivered through one-to-one sessions, small group work and larger vocational settings - and you'll play a central role in ensuring every young person thrives. As our Science specialist, you'll lead a diverse curriculum, champion excellent teaching and guide colleagues through targeted support, coaching and CPD. You'll work closely with school leaders to conduct quality assurance activities, identify strengths and areas for development, and drive meaningful improvements that raise outcomes for all learners. This hybrid role gives you the best of both worlds: time in the classroom teaching groups, plus dedicated weekly release time to focus on leadership responsibilities. You'll collaborate with Learning Managers to track progress, shape interventions and personalise learning, while ensuring safeguarding, health and safety and learner information processes are consistently upheld. You won't be doing this alone - you'll receive bespoke support from our Heads of Quality of Education and have opportunities to network with Curriculum Leads across the organisation, sharing ideas and strengthening practice together. Skills and Experience Required Successful candidates are likely to demonstrate: Qualified Teacher Status SEN Teaching experience preferred Sound knowledge and practical experience of designing and developing the Science curriculum There is a need to be able to travel between sites within the specified locality to support and engage with young people as required. A valid driving licence and access to a vehicle are essential for transporting them to various locations. You will need to have business insurance. Our mission is to help every young person re-engage, rebuild confidence, and reach their full potential. We achieve this by placing relationships at the very heart of everything we do. If you are a Science Hero that is ready to lead a team then we want to hear from you! How to apply? Please complete an online application form in full, remembering to include all employment and education details. If you need any assistance or would like any more information please contact Karen in the Aurora Group Recruitment Team at Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.
Apr 20, 2026
Full time
Lead Science Teacher R.E.A.L Education - Various teaching hubs situated within Derbyshire, Nottinghamshire and Leicestershire Salary: £37,083 Contract: Permanent Hours: 37.5 per week, term time At R.E.A.L Education we work with children and young people aged 7 to 19, providing creative education solutions to those who may be "lost to learning" or "hard to place" and we create a continuum of excellence in education that extends beyond the school gate, offering personalised pathways for those who may struggle in a mainstream setting. Science Lead - Inspire, Elevate, Transform Learning We're looking for an ambitious Science Lead to shape an exciting vision for our learners and drive high-quality teaching across our organisation. Here, learning is truly personalised - delivered through one-to-one sessions, small group work and larger vocational settings - and you'll play a central role in ensuring every young person thrives. As our Science specialist, you'll lead a diverse curriculum, champion excellent teaching and guide colleagues through targeted support, coaching and CPD. You'll work closely with school leaders to conduct quality assurance activities, identify strengths and areas for development, and drive meaningful improvements that raise outcomes for all learners. This hybrid role gives you the best of both worlds: time in the classroom teaching groups, plus dedicated weekly release time to focus on leadership responsibilities. You'll collaborate with Learning Managers to track progress, shape interventions and personalise learning, while ensuring safeguarding, health and safety and learner information processes are consistently upheld. You won't be doing this alone - you'll receive bespoke support from our Heads of Quality of Education and have opportunities to network with Curriculum Leads across the organisation, sharing ideas and strengthening practice together. Skills and Experience Required Successful candidates are likely to demonstrate: Qualified Teacher Status SEN Teaching experience preferred Sound knowledge and practical experience of designing and developing the Science curriculum There is a need to be able to travel between sites within the specified locality to support and engage with young people as required. A valid driving licence and access to a vehicle are essential for transporting them to various locations. You will need to have business insurance. Our mission is to help every young person re-engage, rebuild confidence, and reach their full potential. We achieve this by placing relationships at the very heart of everything we do. If you are a Science Hero that is ready to lead a team then we want to hear from you! How to apply? Please complete an online application form in full, remembering to include all employment and education details. If you need any assistance or would like any more information please contact Karen in the Aurora Group Recruitment Team at Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer. This advert could be taken down at any point in time without prior notice if the position is filled. Please note that candidates that are shortlisted might be subject to an online search.
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes. Build strategic relationships with SMEs, Global L&D, and the US firm. Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team) Bring fresh ideas to support effective learning solutions. Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 20, 2026
Full time
Join Us as our US Curriculum Lead in Learning and Development! Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We're looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You'll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You'll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You'll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process. Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes. Build strategic relationships with SMEs, Global L&D, and the US firm. Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team) Bring fresh ideas to support effective learning solutions. Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum. What We're Looking For Experienced Manager with an audit background and recent US experience Experience of authoring learning content and/or facilitation would be an advantage but is not essential Strong relationship and collaboration skills Ability to work independently or as part of a team Experience with change programmes is beneficial Interest in developing self and others through high-quality learning Excellent analytical, interpersonal, and communication skills Strong data-analytics and problem-solving skills Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Are you a driven, supportive and ambitious Individual, who is looking for a new and dynamic managerial opportunity? Would you be excited by the prospect of joining a rapidly growing recruitment organisation leading a Freight division? Joining a very successful team, you would be responsible for individual and team targets being exceeded on a weekly basis, supporting the day-to-day operation; whilst being supported and encouraged to develop personally and professionally in your own career. Hours: 09:00 - 17:30 Monday to Friday. Holidays: 25 days + birthday day off Commission: competitive and uncapped Culture: work hard, play hard, learn every day and make sure you have lots of fun along the way! Duties and Responsibilities of a Recruitment Manager: Building a high performing team by leading from the front and building your own sales pipeline. Contribute to the strategic direction and strategy implementation and align the team to the business vision. Be a visible and proactive leader, supporting, challenging and holding people to account across the business. Represent the business where appropriate at internal and external events, meetings and training. Build and maintain the culture and act as a role model, supporting the values of the business. Deliver agreed financial performance for the team. Develop and implement sales strategies for the team which deliver profitable growth including new business development strategy and Account management strategy. Develop team capability to inspire performance from others. Provide leadership, support, development and feedback to the management team (direct reports) Conduct regular performance reviews with your direct reports. Encourage collaboration within your direct team and further business. Identify underperformance and proactively develop solutions. Create compliance and buy in to agreed processes, systems and technology. Work with other departments to develop and implement relevant strategies. Ensuring that you exceed personal, and teams' weekly and monthly KPI's/Targets set. Essential: Experience working in a Team Leader, Supervisory or Managerial role. Proven sales background and hunger to build your Individual sales portfolio. Experience and / or understanding of recruitment and or working within a freight role. Exceptional communication skills, both written and verbal. Must have good attention to detail. Can do attitude, willingness to go above and beyond. MS Office skills (including outlook) Driven and ambitious outlook Desirable: Previous exposure to a busy environment An understanding of Freight and logistics sector is advantageous. Previous experience in a customer/people facing role. Experience in a telephone-based role, managing and developing relationships Right Now Group is growing fast and offers bespoke recruitment and vetting services to our Clients nationwide. Based in the heart of Heathrow, we specialise in placing temporary, contract, permanent and outsourced recruitment solutions. If you are looking to further enhance your career in recruitment, apply online now!
Apr 20, 2026
Full time
Are you a driven, supportive and ambitious Individual, who is looking for a new and dynamic managerial opportunity? Would you be excited by the prospect of joining a rapidly growing recruitment organisation leading a Freight division? Joining a very successful team, you would be responsible for individual and team targets being exceeded on a weekly basis, supporting the day-to-day operation; whilst being supported and encouraged to develop personally and professionally in your own career. Hours: 09:00 - 17:30 Monday to Friday. Holidays: 25 days + birthday day off Commission: competitive and uncapped Culture: work hard, play hard, learn every day and make sure you have lots of fun along the way! Duties and Responsibilities of a Recruitment Manager: Building a high performing team by leading from the front and building your own sales pipeline. Contribute to the strategic direction and strategy implementation and align the team to the business vision. Be a visible and proactive leader, supporting, challenging and holding people to account across the business. Represent the business where appropriate at internal and external events, meetings and training. Build and maintain the culture and act as a role model, supporting the values of the business. Deliver agreed financial performance for the team. Develop and implement sales strategies for the team which deliver profitable growth including new business development strategy and Account management strategy. Develop team capability to inspire performance from others. Provide leadership, support, development and feedback to the management team (direct reports) Conduct regular performance reviews with your direct reports. Encourage collaboration within your direct team and further business. Identify underperformance and proactively develop solutions. Create compliance and buy in to agreed processes, systems and technology. Work with other departments to develop and implement relevant strategies. Ensuring that you exceed personal, and teams' weekly and monthly KPI's/Targets set. Essential: Experience working in a Team Leader, Supervisory or Managerial role. Proven sales background and hunger to build your Individual sales portfolio. Experience and / or understanding of recruitment and or working within a freight role. Exceptional communication skills, both written and verbal. Must have good attention to detail. Can do attitude, willingness to go above and beyond. MS Office skills (including outlook) Driven and ambitious outlook Desirable: Previous exposure to a busy environment An understanding of Freight and logistics sector is advantageous. Previous experience in a customer/people facing role. Experience in a telephone-based role, managing and developing relationships Right Now Group is growing fast and offers bespoke recruitment and vetting services to our Clients nationwide. Based in the heart of Heathrow, we specialise in placing temporary, contract, permanent and outsourced recruitment solutions. If you are looking to further enhance your career in recruitment, apply online now!
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Financial Services Regulatory Assistant Manager / Manager, you will join the Prudential & Authorisations Team ("P&A Team"), where you will focus on a broad range of regulatory matters. This will include prudential risk management activities such as capital and liquidity assessments, recovery planning and solvent wind down planning, alongside providing authorisation related support to clients. You will also contribute to governance and risk management activities across a diverse client base, including banks, building societies, insurers, and a wide range of FCA solo regulated firms. You will play a key role in supporting the continued growth of our regulatory advisory offering and will be part of a team with a strong and expanding footprint in the market. As a Financial Services Regulatory Assistant Manager / Manager, you will work closely with colleagues across the team and the wider BDO business to deliver high quality advisory support to clients. You will act as a subject matter expert on Internal Audit engagements and contribute to the delivery of Skilled Person (Section 166) reviews, with clear opportunities for longer term career progression within this rapidly developing area of BDO's service offering. You'll be someone with: An understanding of the UK Financial Services sector An understanding of the UK regulatory framework Previous exposure to the Prudential Regulation Authority's Rulebook and the Financial Conduct Authority's Handbook Strong verbal and written communication skills Experience in at least one of the relevant focus areas (desirable) A demonstrable track record of supporting and delivering project-based work A curious and agile approach, with a commitment to developing deep technical expertise over time At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 20, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the i ndustry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As a Financial Services Regulatory Assistant Manager / Manager, you will join the Prudential & Authorisations Team ("P&A Team"), where you will focus on a broad range of regulatory matters. This will include prudential risk management activities such as capital and liquidity assessments, recovery planning and solvent wind down planning, alongside providing authorisation related support to clients. You will also contribute to governance and risk management activities across a diverse client base, including banks, building societies, insurers, and a wide range of FCA solo regulated firms. You will play a key role in supporting the continued growth of our regulatory advisory offering and will be part of a team with a strong and expanding footprint in the market. As a Financial Services Regulatory Assistant Manager / Manager, you will work closely with colleagues across the team and the wider BDO business to deliver high quality advisory support to clients. You will act as a subject matter expert on Internal Audit engagements and contribute to the delivery of Skilled Person (Section 166) reviews, with clear opportunities for longer term career progression within this rapidly developing area of BDO's service offering. You'll be someone with: An understanding of the UK Financial Services sector An understanding of the UK regulatory framework Previous exposure to the Prudential Regulation Authority's Rulebook and the Financial Conduct Authority's Handbook Strong verbal and written communication skills Experience in at least one of the relevant focus areas (desirable) A demonstrable track record of supporting and delivering project-based work A curious and agile approach, with a commitment to developing deep technical expertise over time At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Berwick Partners is delighted to be partnering with a well-established and purpose led UK manufacturer in Birmingham. The business, with strong market share, designs and manufactures premium, bespoke engineered solutions and works closely with clinical customers and public sector partners across the UK. Under a PE-backed group parent company, the business is entering a significant growth phase. We are seeking to appoint an experienced Manufacturing General Manager to lead the business as a standalone operating unit and drive the next stage of operational and commercial development. The Role Reporting to the Group COO, the General Manager will have full accountability for the performance of the business, including strategy and day to day execution. Key responsibilities include: Leading the business as a standalone unit with full P&L responsibility Translating Group objectives into a clear, deliverable operating plan Driving operational excellence across manufacturing, engineering and service delivery Strengthening management capability, systems and performance discipline Building a more commercially confident culture while maintaining strong customer credibility Supporting growth across public sector and wider UK healthcare markets Scaling the business significantly over the next two years. The role requires close engagement with customers, engineers, operational teams and senior stakeholders. The Person This role will suit a commercially astute, operationally credible leader with experience in manufacturing-led environments. You are likely to bring: A proven track record within engineering led manufacturing businesses. Exposure to healthcare product manufacturing is desirable but not a prerequisite. Experience leading a standalone business or operational unit with P&L ownership A track record of improving operational efficiency, quality and delivery performance Commercial capability alongside operational depth The presence to operate confidently with senior stakeholders and Boards Experience working for PE-backed businesses would be advantageous. A calm and authentic style with the ability to bring clarity and pace to a growing organisation while maintaining a collaborative, people-centred culture. The Opportunity This is a fantastic opportunity to take full leadership responsibility for a well-established business with a clear growth mandate, strong backing and meaningful social impact. The role offers genuine autonomy, influence and the chance to shape the future direction of a business, making a real difference to end users. Package and benefits will be discussed during conversations with Berwick Partners.
Apr 20, 2026
Full time
Berwick Partners is delighted to be partnering with a well-established and purpose led UK manufacturer in Birmingham. The business, with strong market share, designs and manufactures premium, bespoke engineered solutions and works closely with clinical customers and public sector partners across the UK. Under a PE-backed group parent company, the business is entering a significant growth phase. We are seeking to appoint an experienced Manufacturing General Manager to lead the business as a standalone operating unit and drive the next stage of operational and commercial development. The Role Reporting to the Group COO, the General Manager will have full accountability for the performance of the business, including strategy and day to day execution. Key responsibilities include: Leading the business as a standalone unit with full P&L responsibility Translating Group objectives into a clear, deliverable operating plan Driving operational excellence across manufacturing, engineering and service delivery Strengthening management capability, systems and performance discipline Building a more commercially confident culture while maintaining strong customer credibility Supporting growth across public sector and wider UK healthcare markets Scaling the business significantly over the next two years. The role requires close engagement with customers, engineers, operational teams and senior stakeholders. The Person This role will suit a commercially astute, operationally credible leader with experience in manufacturing-led environments. You are likely to bring: A proven track record within engineering led manufacturing businesses. Exposure to healthcare product manufacturing is desirable but not a prerequisite. Experience leading a standalone business or operational unit with P&L ownership A track record of improving operational efficiency, quality and delivery performance Commercial capability alongside operational depth The presence to operate confidently with senior stakeholders and Boards Experience working for PE-backed businesses would be advantageous. A calm and authentic style with the ability to bring clarity and pace to a growing organisation while maintaining a collaborative, people-centred culture. The Opportunity This is a fantastic opportunity to take full leadership responsibility for a well-established business with a clear growth mandate, strong backing and meaningful social impact. The role offers genuine autonomy, influence and the chance to shape the future direction of a business, making a real difference to end users. Package and benefits will be discussed during conversations with Berwick Partners.
Senior Project Manager Position Description At CGI, we are shaping the future of critical national infrastructure by delivering transformative solutions that enable the UK's Emergency Services to operate more effectively and safely. As a Project Manager within our growing portfolio, you will play a vital role in delivering high-impact programmes that support life-saving services. You will contribute to complex, large-scale initiatives, driving measurable outcomes while collaborating with diverse stakeholders. We empower our professionals to take ownership, think innovatively, and make meaningful contributions within a supportive, inclusive environment where your ideas and expertise help drive real-world impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position but will require a minimum of 3 days a week working on CGI and Client offices in London or Bristol. Your future duties and responsibilities In this role, you will manage and support the delivery of projects and workstreams within a major government programme, ensuring outputs are delivered on time, within budget, and to the highest quality standards. You will play a key role in governance, reporting, and stakeholder engagement, helping to enable critical emergency services capabilities through effective project execution. Working closely with senior project leaders, you will take ownership of day-to-day delivery while contributing to continuous improvement and innovation across the programme. You will collaborate with internal teams, external stakeholders, and suppliers, building strong relationships to ensure alignment and successful outcomes. You will also contribute to a culture of shared learning, proactively identifying risks, resolving issues, and driving best practice across the project lifecycle. • Lead & Deliver project workstreams, ensuring successful outcomes aligned to time, cost, and quality • Support & Deputise for senior project leaders across key programme activities • Govern & Report on project performance, enabling informed decision-making • Manage & Mitigate risks, issues, dependencies, and assumptions proactively • Engage & Collaborate with stakeholders, suppliers, and partners at all levels • Apply & Adapt delivery methodologies to suit project and programme needs • Improve & Share best practices, driving continuous improvement across delivery Required qualifications to be successful in this role To succeed in this role, you will bring proven experience in project delivery within complex environments, alongside strong stakeholder engagement and governance expertise. You will be highly organised, detail-oriented, and comfortable working in fast-paced settings, with the ability to manage competing priorities while maintaining high standards of delivery. • You should have experience delivering projects within time, cost, and quality constraints • Strong proficiency in project management tools and methodologies • Proven ability to manage stakeholders, suppliers, and cross-functional teams • Experience managing governance, risks, issues, and project controls • Strong communication skills with the ability to influence and challenge constructively • Proficiency in Microsoft Project, Word, Excel, and PowerPoint • Ability to work proactively and manage priorities in a fast-paced environment • A recognised project management qualification (or working towards one) is desirable Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Apr 20, 2026
Full time
Senior Project Manager Position Description At CGI, we are shaping the future of critical national infrastructure by delivering transformative solutions that enable the UK's Emergency Services to operate more effectively and safely. As a Project Manager within our growing portfolio, you will play a vital role in delivering high-impact programmes that support life-saving services. You will contribute to complex, large-scale initiatives, driving measurable outcomes while collaborating with diverse stakeholders. We empower our professionals to take ownership, think innovatively, and make meaningful contributions within a supportive, inclusive environment where your ideas and expertise help drive real-world impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position but will require a minimum of 3 days a week working on CGI and Client offices in London or Bristol. Your future duties and responsibilities In this role, you will manage and support the delivery of projects and workstreams within a major government programme, ensuring outputs are delivered on time, within budget, and to the highest quality standards. You will play a key role in governance, reporting, and stakeholder engagement, helping to enable critical emergency services capabilities through effective project execution. Working closely with senior project leaders, you will take ownership of day-to-day delivery while contributing to continuous improvement and innovation across the programme. You will collaborate with internal teams, external stakeholders, and suppliers, building strong relationships to ensure alignment and successful outcomes. You will also contribute to a culture of shared learning, proactively identifying risks, resolving issues, and driving best practice across the project lifecycle. • Lead & Deliver project workstreams, ensuring successful outcomes aligned to time, cost, and quality • Support & Deputise for senior project leaders across key programme activities • Govern & Report on project performance, enabling informed decision-making • Manage & Mitigate risks, issues, dependencies, and assumptions proactively • Engage & Collaborate with stakeholders, suppliers, and partners at all levels • Apply & Adapt delivery methodologies to suit project and programme needs • Improve & Share best practices, driving continuous improvement across delivery Required qualifications to be successful in this role To succeed in this role, you will bring proven experience in project delivery within complex environments, alongside strong stakeholder engagement and governance expertise. You will be highly organised, detail-oriented, and comfortable working in fast-paced settings, with the ability to manage competing priorities while maintaining high standards of delivery. • You should have experience delivering projects within time, cost, and quality constraints • Strong proficiency in project management tools and methodologies • Proven ability to manage stakeholders, suppliers, and cross-functional teams • Experience managing governance, risks, issues, and project controls • Strong communication skills with the ability to influence and challenge constructively • Proficiency in Microsoft Project, Word, Excel, and PowerPoint • Ability to work proactively and manage priorities in a fast-paced environment • A recognised project management qualification (or working towards one) is desirable Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Client Success Manager (SaaS) London / WFH to £45k Opportunity to progress your career and take ownership at a scaling tech AI software company that provides solutions for facilities management services. As a Client Success Manager you will be the first point of contact for clients, whether it's support for a bug or request for a new feature, understanding what they need, translating messy or ambiguous requests into something actionable and making sure nothing falls through the gaps between the customer, sales team and delivery. You'll take ownership of 1st line support, triage inbound requests and resolve or escalate to the development team; you'll also support the onboarding of new customers and identify upsell opportunities, playing an active role in progressing them, with commission on what you close. Location / WFH: There's a remote first policy so you can work from home on a fulltime basis with the caveat that you'll meet up with the team in London once a month (expenses paid); there's also flexible working hours (with a 10am stand-up). About you: You are degree educated, having achieved a 2.1 or above You have experience in a client facing, support role You have a good understanding of SaaS, you don't need to be technical but able to engage with product engineering teams Your disciplined and self motivated You're collaborative and pragmatic with excellent communication and client facing skills What's in it for you: Salary to £45k Remote working (x1 day in London a month) Pension Healthcare Apply now to find out more about this Client Success Manager (SaaS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Apr 20, 2026
Full time
Client Success Manager (SaaS) London / WFH to £45k Opportunity to progress your career and take ownership at a scaling tech AI software company that provides solutions for facilities management services. As a Client Success Manager you will be the first point of contact for clients, whether it's support for a bug or request for a new feature, understanding what they need, translating messy or ambiguous requests into something actionable and making sure nothing falls through the gaps between the customer, sales team and delivery. You'll take ownership of 1st line support, triage inbound requests and resolve or escalate to the development team; you'll also support the onboarding of new customers and identify upsell opportunities, playing an active role in progressing them, with commission on what you close. Location / WFH: There's a remote first policy so you can work from home on a fulltime basis with the caveat that you'll meet up with the team in London once a month (expenses paid); there's also flexible working hours (with a 10am stand-up). About you: You are degree educated, having achieved a 2.1 or above You have experience in a client facing, support role You have a good understanding of SaaS, you don't need to be technical but able to engage with product engineering teams Your disciplined and self motivated You're collaborative and pragmatic with excellent communication and client facing skills What's in it for you: Salary to £45k Remote working (x1 day in London a month) Pension Healthcare Apply now to find out more about this Client Success Manager (SaaS) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 20, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As a Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly coll ab orative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
