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amazon e commerce executive
Head of Customer Service
YouLend Limited
About Us YouLend is a rapidly growing FinTech that is the preferred embedded financing platform for many of the world's leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk. We are owned by the leading Private Equity company, EQT, and have grown % year-on-year since 2020. We are headquartered in London, UK, but are also present in several European countries as well as the United States where we service our partners, including eBay, Amazon, Just Eat, Shopify, and Stripe. The Role YouLend is looking to hire a 'Head of Customer Service'. The Customer Service function at YouLend is responsible for handling our inbound merchant service requests via phone lines, email and live chat for UK & Europe. The function also looks after complaints and our online review platforms - namely Google and Trustpilot. The role would lead a team consisting of three bilingual sub-teams, and 17 FTEs (distributed as below) and have three team leader-level managers and a Complaints Specialist, reporting into them: Team 1: 4 Service Executives Team 2: 4 Service Executives Team 3: 5 Service Executives Complaints Specialist You will get an opportunity to liaise with the Head of Sales, Service, and Operations team to drive operational improvements in the Customer Service merchant communication funnel. You will work with key stakeholders, including the VP of Product, where you will represent our merchant perspective and with the Head of Regulatory Compliance, where you will continue to shape our complaints process. At YouLend, our merchants are at the heart of what we do, so driving positive outcomes through the management of the team is pivotal here - with key KPIs being our call answer rate, our email SLAs and our chatbot responsiveness. Responsibilities Overall: Keep the current team running well and hitting KPIs, whilst contributing proactively to building the next generation of Customer Service at YouLend. Hire, manage, and mentor your next level of managers. Motivate the broader team by building a supporting culture where learning and development are at its centre. Work closely and collaboratively with Sales, Credit, Product and compliance to ensure we build a strong, reliable feedback loop between policy and operations. Constantly improve team efficiency through numbers-driven performance management and incentives The ideal candidate will have the following skillset: Have previous experience in leading and scaling Customer Service teams (small business lending product, cash advances preferred). Have managed against call answer rates and email SLAs. Are a facts-based problem solver and have a get-things-done mentality. Are a great communicator with an ability to drive team performance, manage conflict, and demanding situations. Successful track record of delivering against ambitious targets. Exceptional oral and written communication, listening, and presentation skills. You will be proactive, take ownership, and act with urgency. Strong use of Excel or any data analysis software is a plus. Experience using Hubspot or Aircall in previous roles is also a plus. Why join YouLend? Award-Winning Workplace:YouLend has been recognised as one of the "Best Places to Work 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award-Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. It's just getting fun: We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace. But the global opportunity is still massive, and YouLend is a raw organisation where we are only just getting started. Lots of upside: High-growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with business). Well-capitalised with supportive private equity backing. Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets. Motivating work environment: A high-quality team that pushes each other to succeed through direct feedback and aligned incentives. Strong and transparent team culture, we have each other's backs. Independent work environment where results matter. Data-driven culture and emphasis on speed (anti-red tape). Benefits We offer a comprehensive benefits package that includes: Stock Options Private Medical insurance via Vitality EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League / Squash Club At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
Nov 22, 2025
Full time
About Us YouLend is a rapidly growing FinTech that is the preferred embedded financing platform for many of the world's leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk. We are owned by the leading Private Equity company, EQT, and have grown % year-on-year since 2020. We are headquartered in London, UK, but are also present in several European countries as well as the United States where we service our partners, including eBay, Amazon, Just Eat, Shopify, and Stripe. The Role YouLend is looking to hire a 'Head of Customer Service'. The Customer Service function at YouLend is responsible for handling our inbound merchant service requests via phone lines, email and live chat for UK & Europe. The function also looks after complaints and our online review platforms - namely Google and Trustpilot. The role would lead a team consisting of three bilingual sub-teams, and 17 FTEs (distributed as below) and have three team leader-level managers and a Complaints Specialist, reporting into them: Team 1: 4 Service Executives Team 2: 4 Service Executives Team 3: 5 Service Executives Complaints Specialist You will get an opportunity to liaise with the Head of Sales, Service, and Operations team to drive operational improvements in the Customer Service merchant communication funnel. You will work with key stakeholders, including the VP of Product, where you will represent our merchant perspective and with the Head of Regulatory Compliance, where you will continue to shape our complaints process. At YouLend, our merchants are at the heart of what we do, so driving positive outcomes through the management of the team is pivotal here - with key KPIs being our call answer rate, our email SLAs and our chatbot responsiveness. Responsibilities Overall: Keep the current team running well and hitting KPIs, whilst contributing proactively to building the next generation of Customer Service at YouLend. Hire, manage, and mentor your next level of managers. Motivate the broader team by building a supporting culture where learning and development are at its centre. Work closely and collaboratively with Sales, Credit, Product and compliance to ensure we build a strong, reliable feedback loop between policy and operations. Constantly improve team efficiency through numbers-driven performance management and incentives The ideal candidate will have the following skillset: Have previous experience in leading and scaling Customer Service teams (small business lending product, cash advances preferred). Have managed against call answer rates and email SLAs. Are a facts-based problem solver and have a get-things-done mentality. Are a great communicator with an ability to drive team performance, manage conflict, and demanding situations. Successful track record of delivering against ambitious targets. Exceptional oral and written communication, listening, and presentation skills. You will be proactive, take ownership, and act with urgency. Strong use of Excel or any data analysis software is a plus. Experience using Hubspot or Aircall in previous roles is also a plus. Why join YouLend? Award-Winning Workplace:YouLend has been recognised as one of the "Best Places to Work 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace. Award-Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC. It's just getting fun: We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace. But the global opportunity is still massive, and YouLend is a raw organisation where we are only just getting started. Lots of upside: High-growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with business). Well-capitalised with supportive private equity backing. Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets. Motivating work environment: A high-quality team that pushes each other to succeed through direct feedback and aligned incentives. Strong and transparent team culture, we have each other's backs. Independent work environment where results matter. Data-driven culture and emphasis on speed (anti-red tape). Benefits We offer a comprehensive benefits package that includes: Stock Options Private Medical insurance via Vitality EAP with Health Assured Enhanced Maternity and Paternity Leave Modern and sophisticated office space in Central London Free Gym in office building in Holborn Subsidised Lunch via Feedr Deliveroo Allowance if working late in office Monthly in office Masseuse Team and Company Socials Football Power League / Squash Club At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
E- Commerce Lead UK/EMEA
MPM Products Ltd. Manchester, Lancashire
UK Head Office - Manchester/ PERMANENT/ SALARY: COMPETITIVE Job Purpose To lead MPM's e-commerce strategy for the UK and EMEA, driving profitable, sustainable growth across major online platforms. This role owns the Zooplus commercial agenda and provides strategic direction for Amazon, ensuring both deliver against brand and business objectives. Acting as a digital thought leader, the Senior Manager builds capability, fosters collaboration, and champions best-in-class execution across markets and teams. Key Responsibilities This role deals with a wide variety of tasks including, but not limited to the following: Strategic Leadership & Ownership Lead the development and delivery of MPM's E-Commerce Strategy for UK & EMEA, focusing on Amazon and Zooplus as priority partners. Own the full Zooplus P&L, driving profitability, sales growth, and brand visibility through effective commercial, marketing, and pricing strategies. Oversee and challenge the Amazon business strategy, ensuring consistency, innovation, and best practice across all platforms. Provide leadership, guidance, and coaching to the Amazon Account Manager to build capability, enhance performance, and ensure aligned execution of strategic priorities. Partner with Brand, Marketing, Supply Chain, and Finance teams to define and execute an aligned digital roadmap, from new product launches to promotional cycles. Lead Joint Business Planning (JBP) and annual negotiations with Zooplus, and support high-level Amazon discussions to ensure optimal commercial terms and investment ROI. Performance & Commercial Excellence Deliver annual budget KPIs (turnover, spend %, profitability) across all e-commerce accounts. Develop and manage short- and long-term commercial plans, integrating customer insights, category data, and market trends. Drive data-driven decision-making using digital analytics, ensuring performance tracking, forecasting accuracy, and actionable insights. Evaluate and optimise trade spend effectiveness, ensuring every pound invested drives measurable growth and improved ROI. Executional Excellence & Customer Development Oversee flawless execution of pricing, promotions, and media plans, collaborating closely with marketing and operations teams. Champion digital shelf excellence, content optimisation (A+, storefronts, SEO), and overall platform health. Lead innovation in online consumer engagement, testing new approaches to media, reviews, and conversion optimisation. Ensure operational robustness in forecasting, availability, and order fulfilment to deliver industry-leading customer experience. Lead innovation in online consumer engagement, testing new approaches to media, reviews, and conversion optimisation. Ensure operational robustness in forecasting, availability, and order fulfilment to deliver industry-leading customer experience. Team Leadership & Capability Building Lead, coach, and develop the Amazon Account Manager and Online Commercial Executive, fostering a culture of learning, accountability, and innovation. Act as a mentor and escalation point for e-commerce challenges, supporting others in commercial negotiations and execution excellence. Build internal e-commerce capability by sharing expertise, tools, and best practice across teams. Cross-Functional & Regional Collaboration Partner with UK and EMEA brand and commercial teams to ensure consistent customer activation and brand alignment. Work closely with supply chain to anticipate demand, manage stock risks, and optimise availability. Collaborate with Finance to maintain accurate forecasting, budget control, and ROI tracking. Support the identification and onboarding of new e-commerce partners across EMEA Any other duties commensurate with the level of responsibility of this role. Knowledge, Skills and Experience Proven success in a senior e-commerce or digital account management role (ideally 5+ years), managing major online retailers such as Amazon, Zooplus, or equivalent marketplaces. Strong commercial acumen with demonstrated experience in P&L ownership, JBP negotiation, and budget management. Advanced understanding of Amazon Vendor/Seller Central and Zooplus platforms. Experience leading cross-functional digital initiatives and developing long-term strategic plans across markets. Analytical and data-driven mindset; comfortable using sales data, customer metrics, and ROI analysis to guide strategy. Exceptional stakeholder management and communication skills - able to influence across senior levels internally and externally. Strong leadership presence with experience coaching and developing team members. Highly organised, proactive, and able to operate in a fast-paced, evolving environment. Experience: Experience in pet care, FMCG, or consumer goods categories. Fluency in Englisch and ideally German Understanding of SEO, digital media, and performance marketing. Experience working across multiple European markets. Is this role for you? If this exciting opportunity sounds like a great fit for you, apply today with your CV and cover letter. Upon submission of your completed application to MPM either via direct application or speculative, you hereby agree to the processing of your personal information as per the guidelines set out within our Privacy Policy and to allow for the secure process of your information throughout MPM's recruitment and hiring practices.
Nov 21, 2025
Full time
UK Head Office - Manchester/ PERMANENT/ SALARY: COMPETITIVE Job Purpose To lead MPM's e-commerce strategy for the UK and EMEA, driving profitable, sustainable growth across major online platforms. This role owns the Zooplus commercial agenda and provides strategic direction for Amazon, ensuring both deliver against brand and business objectives. Acting as a digital thought leader, the Senior Manager builds capability, fosters collaboration, and champions best-in-class execution across markets and teams. Key Responsibilities This role deals with a wide variety of tasks including, but not limited to the following: Strategic Leadership & Ownership Lead the development and delivery of MPM's E-Commerce Strategy for UK & EMEA, focusing on Amazon and Zooplus as priority partners. Own the full Zooplus P&L, driving profitability, sales growth, and brand visibility through effective commercial, marketing, and pricing strategies. Oversee and challenge the Amazon business strategy, ensuring consistency, innovation, and best practice across all platforms. Provide leadership, guidance, and coaching to the Amazon Account Manager to build capability, enhance performance, and ensure aligned execution of strategic priorities. Partner with Brand, Marketing, Supply Chain, and Finance teams to define and execute an aligned digital roadmap, from new product launches to promotional cycles. Lead Joint Business Planning (JBP) and annual negotiations with Zooplus, and support high-level Amazon discussions to ensure optimal commercial terms and investment ROI. Performance & Commercial Excellence Deliver annual budget KPIs (turnover, spend %, profitability) across all e-commerce accounts. Develop and manage short- and long-term commercial plans, integrating customer insights, category data, and market trends. Drive data-driven decision-making using digital analytics, ensuring performance tracking, forecasting accuracy, and actionable insights. Evaluate and optimise trade spend effectiveness, ensuring every pound invested drives measurable growth and improved ROI. Executional Excellence & Customer Development Oversee flawless execution of pricing, promotions, and media plans, collaborating closely with marketing and operations teams. Champion digital shelf excellence, content optimisation (A+, storefronts, SEO), and overall platform health. Lead innovation in online consumer engagement, testing new approaches to media, reviews, and conversion optimisation. Ensure operational robustness in forecasting, availability, and order fulfilment to deliver industry-leading customer experience. Lead innovation in online consumer engagement, testing new approaches to media, reviews, and conversion optimisation. Ensure operational robustness in forecasting, availability, and order fulfilment to deliver industry-leading customer experience. Team Leadership & Capability Building Lead, coach, and develop the Amazon Account Manager and Online Commercial Executive, fostering a culture of learning, accountability, and innovation. Act as a mentor and escalation point for e-commerce challenges, supporting others in commercial negotiations and execution excellence. Build internal e-commerce capability by sharing expertise, tools, and best practice across teams. Cross-Functional & Regional Collaboration Partner with UK and EMEA brand and commercial teams to ensure consistent customer activation and brand alignment. Work closely with supply chain to anticipate demand, manage stock risks, and optimise availability. Collaborate with Finance to maintain accurate forecasting, budget control, and ROI tracking. Support the identification and onboarding of new e-commerce partners across EMEA Any other duties commensurate with the level of responsibility of this role. Knowledge, Skills and Experience Proven success in a senior e-commerce or digital account management role (ideally 5+ years), managing major online retailers such as Amazon, Zooplus, or equivalent marketplaces. Strong commercial acumen with demonstrated experience in P&L ownership, JBP negotiation, and budget management. Advanced understanding of Amazon Vendor/Seller Central and Zooplus platforms. Experience leading cross-functional digital initiatives and developing long-term strategic plans across markets. Analytical and data-driven mindset; comfortable using sales data, customer metrics, and ROI analysis to guide strategy. Exceptional stakeholder management and communication skills - able to influence across senior levels internally and externally. Strong leadership presence with experience coaching and developing team members. Highly organised, proactive, and able to operate in a fast-paced, evolving environment. Experience: Experience in pet care, FMCG, or consumer goods categories. Fluency in Englisch and ideally German Understanding of SEO, digital media, and performance marketing. Experience working across multiple European markets. Is this role for you? If this exciting opportunity sounds like a great fit for you, apply today with your CV and cover letter. Upon submission of your completed application to MPM either via direct application or speculative, you hereby agree to the processing of your personal information as per the guidelines set out within our Privacy Policy and to allow for the secure process of your information throughout MPM's recruitment and hiring practices.
Senior Programmatic Advertising Executive
Tambo Marketplaces LTD
About Us Tambo is the leading Global Amazon Solutions Provider that helps brands and retailers grow their sales on Amazon, whether they are starting out, looking to expand or simply optimising their current performance. We offer a broad range of strategic, optimisation, management and advertising services in the UK and globally. This is a great opportunity to work, in arguably the most exciting area of e-commerce, with world renowned brands and innovative leaders in e-commerce. The Role The Senior Programmatic Executive will report into the Senior Advertising Manager. You will be responsible for Tier 1 Amazon DSP campaigns across a range of our top clients whilst also supporting in core client meetings to drive education & adoption of Amazon DSP. You must be somebody that enjoys explaining & articulating a product and the value it represents for brands. Above all, someone hugely passionate about the programmatic industry and Amazon's role within it. You will be an integral part of our fast growing team, bringing new ideas and expertise that helps build our product. We are seeking a habitual high achiever, with a history of learning rapidly and growing their value to the team. Tasks Key Responsibilities As a Senior Programmatic Executive, you'll play a key role in delivering exceptional results for our Tier 1 clients across Amazon DSP. You'll combine hands-on campaign expertise with strategic thinking, client education, and cross-functional collaboration. Plan, activate, and optimise Amazon DSP campaigns across Tier 1 clients, ensuring performance aligns with client goals and KPIs Lead daily monitoring and analysis of campaign performance to identify insights, surface opportunities, and deliver continuous improvement Develop strategic media plans using Amazon DSP, aligning with broader marketing objectives and marketplace performance trends Own client-facing reporting, turning data into actionable narratives using Tambo Compass and other tools Educate and upskill clients and internal teams on Amazon DSP capabilities, best practices, and emerging opportunities Act as the DSP subject matter expert in key client meetings, helping to build trust and drive product adoption Collaborate cross-functionally with other media, creative, and marketplace specialists to deliver integrated solutions Lead test-and-learn initiatives, evaluating new inventory, formats, and audience strategies on Amazon DSP Contribute to new business efforts, from media planning to pitch support, where DSP expertise is required Foster strong relationships with Amazon Advertising reps, leveraging insights and betas to drive innovation Support internal training efforts and contribute to the continuous development of the DSP offering within Tambo Participate in wider strategic initiatives such as consulting projects and capability development Requirements Skills & Experience required We are looking for a dedicated and driven candidate with a passion for programmatic. You should have an appetite to represent and grow the world's leading brands, directly contributing to their success within the most competitive marketplaces, most notably on Amazon. Essential 2yrs+ experience working in a fast paced agency or tech environment with leading programmatic platforms- one of the Tradedesk, DV360 or Amazon DSP Minimum 1yrs experience working directly with leading brands using Amazon DSP Excellent written/spoken English and strong attention to detail Excellent level of competency in Excel Analytical skills and strong computer literacy, with ability to learn new systems Confidence in communicating/reporting to both internal and external stakeholders Demonstrable ability to think on your feet and make decisions Planning, prioritisation and time-management skills Preferred Agency programmatic account management experience Deep understand of Amazon DSP including SSP partnerships (e.g. Triplelift) Languages other than English (esp. German, French, Spanish, Italian) Understanding of Amazon Sponsored Ads and other ecommerce marketplaces Benefits Private Health Care after 1 yr Personal development plan Annual company trip + monthly socials 26 days holiday in addition to the UK public holidays Birthday day off Annual charity day / several charity events in the year Hybrid working - minimum 3 day weekly in the London office First Step - Intro to the people team Second Step - Task stage, presenting to senior Advertising Team Members Third Step - Final sign off
Nov 21, 2025
Full time
About Us Tambo is the leading Global Amazon Solutions Provider that helps brands and retailers grow their sales on Amazon, whether they are starting out, looking to expand or simply optimising their current performance. We offer a broad range of strategic, optimisation, management and advertising services in the UK and globally. This is a great opportunity to work, in arguably the most exciting area of e-commerce, with world renowned brands and innovative leaders in e-commerce. The Role The Senior Programmatic Executive will report into the Senior Advertising Manager. You will be responsible for Tier 1 Amazon DSP campaigns across a range of our top clients whilst also supporting in core client meetings to drive education & adoption of Amazon DSP. You must be somebody that enjoys explaining & articulating a product and the value it represents for brands. Above all, someone hugely passionate about the programmatic industry and Amazon's role within it. You will be an integral part of our fast growing team, bringing new ideas and expertise that helps build our product. We are seeking a habitual high achiever, with a history of learning rapidly and growing their value to the team. Tasks Key Responsibilities As a Senior Programmatic Executive, you'll play a key role in delivering exceptional results for our Tier 1 clients across Amazon DSP. You'll combine hands-on campaign expertise with strategic thinking, client education, and cross-functional collaboration. Plan, activate, and optimise Amazon DSP campaigns across Tier 1 clients, ensuring performance aligns with client goals and KPIs Lead daily monitoring and analysis of campaign performance to identify insights, surface opportunities, and deliver continuous improvement Develop strategic media plans using Amazon DSP, aligning with broader marketing objectives and marketplace performance trends Own client-facing reporting, turning data into actionable narratives using Tambo Compass and other tools Educate and upskill clients and internal teams on Amazon DSP capabilities, best practices, and emerging opportunities Act as the DSP subject matter expert in key client meetings, helping to build trust and drive product adoption Collaborate cross-functionally with other media, creative, and marketplace specialists to deliver integrated solutions Lead test-and-learn initiatives, evaluating new inventory, formats, and audience strategies on Amazon DSP Contribute to new business efforts, from media planning to pitch support, where DSP expertise is required Foster strong relationships with Amazon Advertising reps, leveraging insights and betas to drive innovation Support internal training efforts and contribute to the continuous development of the DSP offering within Tambo Participate in wider strategic initiatives such as consulting projects and capability development Requirements Skills & Experience required We are looking for a dedicated and driven candidate with a passion for programmatic. You should have an appetite to represent and grow the world's leading brands, directly contributing to their success within the most competitive marketplaces, most notably on Amazon. Essential 2yrs+ experience working in a fast paced agency or tech environment with leading programmatic platforms- one of the Tradedesk, DV360 or Amazon DSP Minimum 1yrs experience working directly with leading brands using Amazon DSP Excellent written/spoken English and strong attention to detail Excellent level of competency in Excel Analytical skills and strong computer literacy, with ability to learn new systems Confidence in communicating/reporting to both internal and external stakeholders Demonstrable ability to think on your feet and make decisions Planning, prioritisation and time-management skills Preferred Agency programmatic account management experience Deep understand of Amazon DSP including SSP partnerships (e.g. Triplelift) Languages other than English (esp. German, French, Spanish, Italian) Understanding of Amazon Sponsored Ads and other ecommerce marketplaces Benefits Private Health Care after 1 yr Personal development plan Annual company trip + monthly socials 26 days holiday in addition to the UK public holidays Birthday day off Annual charity day / several charity events in the year Hybrid working - minimum 3 day weekly in the London office First Step - Intro to the people team Second Step - Task stage, presenting to senior Advertising Team Members Third Step - Final sign off
Hospitality PR: Account Director - Head of PR and Influence
Premier Resourcing UK
About the Agency: This fast-growing, creative agency specialises in digital marketing, PR, social media, and content creation. With a focus on hospitality and lifestyle brands, from leading restaurant groups to ambitious independents. The agency helps clients amplify their stories, increase visibility, and drive measurable growth. The culture thrives on innovation, collaboration, and excellence, providing opportunities for professional development in an environment where bold ideas are encouraged and celebrated. The Role: Competitive salary: £50,000-£60,000, depending on experience. Hybrid working: 2 days a week in the London Office An exciting opportunity has arisen for a PR & Influencer Lead to shape the agency's earned media, influencer partnerships, and cultural engagement strategy. This senior role will lead the PR & Media division, integrating traditional PR, influencer marketing, and cultural campaigns into seamless, high-impact client offerings. As a strategic member of the leadership team, the successful candidate will help define the agency's positioning, drive creative and commercial outcomes, and future-proof PR capabilities in a fast-evolving media landscape. This role offers the chance to influence how storytelling, influencer strategy, and partnerships converge in a modern agency setting. The Ideal Candidate: The role is perfect for a forward-thinking communications leader who thrives at the intersection of media, culture, and commerce. The candidate will have a proven track record of leading PR or influencer teams within creative or integrated agencies and a strong network across lifestyle, food, travel, and culture sectors. Essential skills and experience include: Leadership experience managing PR, influencer, or earned media teams. Deep understanding of traditional media and the creator economy, with the ability to merge both into high-impact campaigns. Exceptional client management and advisory skills, influencing senior stakeholders. Strategic thinking and creative judgement, balancing storytelling flair with commercial insight. Knowledge of PR analytics, influencer measurement, and campaign reporting. Excellent communication and presentation skills. Passion for hospitality, culture, and the power of storytelling to drive growth. This is an exceptional opportunity to lead commercially driven, creative campaigns for some of the UK's most exciting hospitality and lifestyle brands, within a supportive and innovative agency environment. If you feel you have the suitable experience and skill to complete these roles, please submit your CV for consideration. If this role is not quite right for you, but you think a friend would be interested, why not refer their details? We offer £150 in Amazon vouchers when we place a new referral in a new role. Premier Resourcing UK Ltd is a specialist Marketing, PR & Communications Recruitment Consultancy. We encourage equality, diversity, and inclusion in our workplace. We strive to make sure the Marketing and PR industry reflects the diverse and vibrant world around us. Our mission is to recruit diversity from minority groups, regardless of race, gender, ethnic origin, disability, or sexual orientation. We are committed to educate and promote inclusion & diversity across all sectors we recruit in.
Nov 19, 2025
Full time
About the Agency: This fast-growing, creative agency specialises in digital marketing, PR, social media, and content creation. With a focus on hospitality and lifestyle brands, from leading restaurant groups to ambitious independents. The agency helps clients amplify their stories, increase visibility, and drive measurable growth. The culture thrives on innovation, collaboration, and excellence, providing opportunities for professional development in an environment where bold ideas are encouraged and celebrated. The Role: Competitive salary: £50,000-£60,000, depending on experience. Hybrid working: 2 days a week in the London Office An exciting opportunity has arisen for a PR & Influencer Lead to shape the agency's earned media, influencer partnerships, and cultural engagement strategy. This senior role will lead the PR & Media division, integrating traditional PR, influencer marketing, and cultural campaigns into seamless, high-impact client offerings. As a strategic member of the leadership team, the successful candidate will help define the agency's positioning, drive creative and commercial outcomes, and future-proof PR capabilities in a fast-evolving media landscape. This role offers the chance to influence how storytelling, influencer strategy, and partnerships converge in a modern agency setting. The Ideal Candidate: The role is perfect for a forward-thinking communications leader who thrives at the intersection of media, culture, and commerce. The candidate will have a proven track record of leading PR or influencer teams within creative or integrated agencies and a strong network across lifestyle, food, travel, and culture sectors. Essential skills and experience include: Leadership experience managing PR, influencer, or earned media teams. Deep understanding of traditional media and the creator economy, with the ability to merge both into high-impact campaigns. Exceptional client management and advisory skills, influencing senior stakeholders. Strategic thinking and creative judgement, balancing storytelling flair with commercial insight. Knowledge of PR analytics, influencer measurement, and campaign reporting. Excellent communication and presentation skills. Passion for hospitality, culture, and the power of storytelling to drive growth. This is an exceptional opportunity to lead commercially driven, creative campaigns for some of the UK's most exciting hospitality and lifestyle brands, within a supportive and innovative agency environment. If you feel you have the suitable experience and skill to complete these roles, please submit your CV for consideration. If this role is not quite right for you, but you think a friend would be interested, why not refer their details? We offer £150 in Amazon vouchers when we place a new referral in a new role. Premier Resourcing UK Ltd is a specialist Marketing, PR & Communications Recruitment Consultancy. We encourage equality, diversity, and inclusion in our workplace. We strive to make sure the Marketing and PR industry reflects the diverse and vibrant world around us. Our mission is to recruit diversity from minority groups, regardless of race, gender, ethnic origin, disability, or sexual orientation. We are committed to educate and promote inclusion & diversity across all sectors we recruit in.
Tagged Resources
Ecommerce Executive (TGN5353) - Excellent Salary DOE
Tagged Resources Manchester, Lancashire
Location: Manchester Type: Permanent Industry: Ladieswear Job Ref: TGN5353 We are recruiting for an E-Commerce & Customer Support Assistant to work as part of the IT department for an Online Fashion business The ideal candidate will be a proactive and tech-savvy individual to manage and maintain online selling platforms, including website, Amazon, eBay, and others. You will also handle daily customer interactions (including via WhatsApp), share product images and updates, and support the business by capturing high-quality photos of products. The role: E-Commerce & Website Management Upload and update product listings on the company website, Amazon, eBay, and other platforms. Monitor online orders and ensure timely processing and dispatch. Keep product descriptions, prices, and stock levels accurate and up to date. Monitor and optimize listings for best visibility and performance. Customer Interaction & Support Respond to customer queries via WhatsApp, email, and other communication channels in a timely and professional manner. Send product pictures and order updates to customers as needed. Handle customer complaints or returns politely and efficiently. Product Photography Take clear and attractive photos of products for online listings and marketing. Edit and resize images to fit platform requirements if needed. Maintain an organized archive of product photos. Marketing & Promotions Assist in posting promotions, offers, and product highlights on social media and messaging apps. Share new arrivals or special deals with customers via WhatsApp broadcast or other platforms. Requirements: Previous experience in e-commerce, customer service, or digital sales is a plus. Familiarity with platforms like Amazon, eBay, Shopify, or WooCommerce. Strong communication skills (written and verbal). Basic photography skills - using a smartphone or camera to take clear product photos. Comfortable using WhatsApp, email, and possibly simple photo editing tools. Organized, reliable, and able to work independently. Desirable Skills: Basic knowledge of SEO or digital marketing. Ability to use Canva, Photoshop, or similar tools for simple image editing. Experience with inventory management systems or order fulfilment software.
Nov 09, 2025
Full time
Location: Manchester Type: Permanent Industry: Ladieswear Job Ref: TGN5353 We are recruiting for an E-Commerce & Customer Support Assistant to work as part of the IT department for an Online Fashion business The ideal candidate will be a proactive and tech-savvy individual to manage and maintain online selling platforms, including website, Amazon, eBay, and others. You will also handle daily customer interactions (including via WhatsApp), share product images and updates, and support the business by capturing high-quality photos of products. The role: E-Commerce & Website Management Upload and update product listings on the company website, Amazon, eBay, and other platforms. Monitor online orders and ensure timely processing and dispatch. Keep product descriptions, prices, and stock levels accurate and up to date. Monitor and optimize listings for best visibility and performance. Customer Interaction & Support Respond to customer queries via WhatsApp, email, and other communication channels in a timely and professional manner. Send product pictures and order updates to customers as needed. Handle customer complaints or returns politely and efficiently. Product Photography Take clear and attractive photos of products for online listings and marketing. Edit and resize images to fit platform requirements if needed. Maintain an organized archive of product photos. Marketing & Promotions Assist in posting promotions, offers, and product highlights on social media and messaging apps. Share new arrivals or special deals with customers via WhatsApp broadcast or other platforms. Requirements: Previous experience in e-commerce, customer service, or digital sales is a plus. Familiarity with platforms like Amazon, eBay, Shopify, or WooCommerce. Strong communication skills (written and verbal). Basic photography skills - using a smartphone or camera to take clear product photos. Comfortable using WhatsApp, email, and possibly simple photo editing tools. Organized, reliable, and able to work independently. Desirable Skills: Basic knowledge of SEO or digital marketing. Ability to use Canva, Photoshop, or similar tools for simple image editing. Experience with inventory management systems or order fulfilment software.
Senior Marketplace Executive
Vale Mill (Rochdale) Ltd Rochdale, Lancashire
About Us: We are an ambitious and fast-growing business managing multiple premium web brands including Alfresia, Fire Mountain, and Vitinni. We pride ourselves on innovation, agility, and a relentless focus on delivering results. To further accelerate our growth, we are seeking a dynamic, tenacious, and results-driven Senior Marketplace Executive who is ready to take the next big step in their career by owning and driving our Amazon Seller Central UK operations and other key marketplaces such as B&Q. The Role: As our Senior Marketplace Executive, you will take full ownership of trading performance across Amazon, B&Q and Tesco, using your Amazon expertise, including effective use of Prime advantages, to help shape best practice and drive growth across all marketplaces. You will join at an exciting time for the business, as we prepare to launch new product ranges in early 2026 across our portfolio. You will need to hit the ground running, ensuring new listings are created, optimised, and ready to go live, maximising visibility and driving strong sales performance from day one. Your work will directly influence the growth of our brand presence and customer base within the competitive online marketplace environment. A core part of your role will also be to plan and execute the annual trading calendar, ensuring that key retail moments such as Black Friday, Cyber Monday, Prime Day, and seasonal events are fully optimised to deliver the strongest possible performance. Working closely with the Brand Manager and Ecommerce Manager, you will lead marketplace strategy, promotional planning, and campaign execution to achieve ambitious commercial goals. This is a fantastic opportunity for an experienced Marketplace Executive who thrives in a fast-paced environment and is ready to take ownership of a diverse and growing portfolio of products and brands. Key Responsibilities: Take ownership of the Amazon Seller Central UK account, driving sales growth and operational excellence. Manage and optimise listings, pricing strategies, inventory, and promotions across Amazon and other marketplaces such as B&Q. Lead the planning and execution of the annual trading calendar, maximising key events including Black Friday, Prime Day, and seasonal promotions. Support the launch of new product ranges in early 2026, ensuring all listings are live, accurate, and fully optimised to drive sales and visibility. Collaborate closely with the Brand Manager and Ecommerce Manager to plan and execute campaigns, promotional activity, and product launches aligned with wider business objectives. Develop and execute Amazon Paid Advertising campaigns using a data-driven approach, continuously monitoring performance and optimising return on investment. Identify new growth opportunities within the marketplace ecosystem, including emerging features, new marketplaces, or product opportunities. Analyse competitor behaviour and market trends to adapt strategies and maintain competitive advantage. Maintain an expert-level understanding of marketplace policies, the Amazon Prime programme, and digital retail best practices. Manage a large SKU base efficiently, ensuring accuracy and effectiveness in listings and inventory management. Produce regular performance reports and insights to inform senior leadership and guide decision-making. Proactively solve problems and manage multiple projects simultaneously with a focus on deadlines and business impact. What We re Looking For: Solid experience managing Amazon Seller Central accounts for the UK market with a strong focus on Prime. Proven success in Amazon Paid Advertising, with campaigns that have driven measurable growth. Experience managing multiple marketplace channels, including B&Q or similar retail marketplaces. Experience in planning and executing trading calendars and promotional events such as Black Friday and Prime Day. Strong commercial acumen and ability to handle complex SKU assortments of hundreds of products. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams including brand and ecommerce management. Results-driven mindset with a tenacious, self-starter attitude who takes ownership and accountability. Excellent analytical skills with the ability to derive actionable insights from data. Comfortable working both independently and collaboratively in a team environment. Ability to adapt quickly to changing priorities in a fast-paced environment. Comprehensive knowledge of content optimisation for product listings to maximise visibility and conversion. Passion for eCommerce, digital marketing, and continuous learning. Nice to Have: Experience working with multiple web brands or across varied product categories. Familiarity with additional marketplace platforms beyond Amazon and B&Q. Experience with marketplace tools and software for analytics, advertising, or inventory management. If you are an experienced Marketplace Executive ready to take on greater responsibility, drive brand growth, and deliver real impact in the UK marketplace, we want to hear from you.
Nov 07, 2025
Full time
About Us: We are an ambitious and fast-growing business managing multiple premium web brands including Alfresia, Fire Mountain, and Vitinni. We pride ourselves on innovation, agility, and a relentless focus on delivering results. To further accelerate our growth, we are seeking a dynamic, tenacious, and results-driven Senior Marketplace Executive who is ready to take the next big step in their career by owning and driving our Amazon Seller Central UK operations and other key marketplaces such as B&Q. The Role: As our Senior Marketplace Executive, you will take full ownership of trading performance across Amazon, B&Q and Tesco, using your Amazon expertise, including effective use of Prime advantages, to help shape best practice and drive growth across all marketplaces. You will join at an exciting time for the business, as we prepare to launch new product ranges in early 2026 across our portfolio. You will need to hit the ground running, ensuring new listings are created, optimised, and ready to go live, maximising visibility and driving strong sales performance from day one. Your work will directly influence the growth of our brand presence and customer base within the competitive online marketplace environment. A core part of your role will also be to plan and execute the annual trading calendar, ensuring that key retail moments such as Black Friday, Cyber Monday, Prime Day, and seasonal events are fully optimised to deliver the strongest possible performance. Working closely with the Brand Manager and Ecommerce Manager, you will lead marketplace strategy, promotional planning, and campaign execution to achieve ambitious commercial goals. This is a fantastic opportunity for an experienced Marketplace Executive who thrives in a fast-paced environment and is ready to take ownership of a diverse and growing portfolio of products and brands. Key Responsibilities: Take ownership of the Amazon Seller Central UK account, driving sales growth and operational excellence. Manage and optimise listings, pricing strategies, inventory, and promotions across Amazon and other marketplaces such as B&Q. Lead the planning and execution of the annual trading calendar, maximising key events including Black Friday, Prime Day, and seasonal promotions. Support the launch of new product ranges in early 2026, ensuring all listings are live, accurate, and fully optimised to drive sales and visibility. Collaborate closely with the Brand Manager and Ecommerce Manager to plan and execute campaigns, promotional activity, and product launches aligned with wider business objectives. Develop and execute Amazon Paid Advertising campaigns using a data-driven approach, continuously monitoring performance and optimising return on investment. Identify new growth opportunities within the marketplace ecosystem, including emerging features, new marketplaces, or product opportunities. Analyse competitor behaviour and market trends to adapt strategies and maintain competitive advantage. Maintain an expert-level understanding of marketplace policies, the Amazon Prime programme, and digital retail best practices. Manage a large SKU base efficiently, ensuring accuracy and effectiveness in listings and inventory management. Produce regular performance reports and insights to inform senior leadership and guide decision-making. Proactively solve problems and manage multiple projects simultaneously with a focus on deadlines and business impact. What We re Looking For: Solid experience managing Amazon Seller Central accounts for the UK market with a strong focus on Prime. Proven success in Amazon Paid Advertising, with campaigns that have driven measurable growth. Experience managing multiple marketplace channels, including B&Q or similar retail marketplaces. Experience in planning and executing trading calendars and promotional events such as Black Friday and Prime Day. Strong commercial acumen and ability to handle complex SKU assortments of hundreds of products. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams including brand and ecommerce management. Results-driven mindset with a tenacious, self-starter attitude who takes ownership and accountability. Excellent analytical skills with the ability to derive actionable insights from data. Comfortable working both independently and collaboratively in a team environment. Ability to adapt quickly to changing priorities in a fast-paced environment. Comprehensive knowledge of content optimisation for product listings to maximise visibility and conversion. Passion for eCommerce, digital marketing, and continuous learning. Nice to Have: Experience working with multiple web brands or across varied product categories. Familiarity with additional marketplace platforms beyond Amazon and B&Q. Experience with marketplace tools and software for analytics, advertising, or inventory management. If you are an experienced Marketplace Executive ready to take on greater responsibility, drive brand growth, and deliver real impact in the UK marketplace, we want to hear from you.
Acorn by Synergie
eCommerce Executive
Acorn by Synergie Crewe, Cheshire
Ecommerce Executive Crewe 27,000 - 32,000 per annum (dependent on experience) + negotiable bonus About the Role Acorn by Synergie is proud to be recruiting on behalf of our well-established client for a talented Ecommerce Executive to join their growing team. This is an exciting opportunity for someone who is organised, detail-driven, and passionate about online retail. You will play a key part in managing the day-to-day operations of the company's ecommerce channels, ensuring that product listings are accurate, orders run smoothly, and customers receive a first-class experience from start to finish. Key Responsibilities Create and maintain product listings across multiple platforms, including Amazon, eBay and in-house systems. Ensure product descriptions, imagery, pricing, and specifications are accurate and fully optimised. Assist with promotions, discount codes, and new product launches. Oversee the daily flow of online orders, identifying and resolving any order or system issues. Liaise closely with the warehouse and fulfilment teams to ensure orders are processed and dispatched on time. Support inventory control by updating stock levels, carrying out audits, and ensuring website data remains current. Handle customer returns, exchanges, and refunds in line with policy. Respond to customer enquiries professionally and efficiently, providing support on orders, returns, and website queries. Audit the live site regularly to flag and resolve bugs, broken links, or content issues. Monitor pricing to maintain competitiveness and profitability. Assist in testing new features, integrations, and updates prior to launch. Produce reports on sales, inventory, and site performance for the management team. Skills & Experience Required Advanced Excel skills (including Pivot Tables and VLOOKUPs). Previous experience in an Ecommerce or B2C environment. Familiarity with ERP or inventory management systems. Excellent communication and organisational skills. High attention to detail and a proactive, analytical mindset. Knowledge of social media platforms such as Facebook, Instagram, TikTok, and X is desirable. Interested? Apply today. Acorn by Synergie acts as an employment agency for permanent recruitment.
Nov 04, 2025
Full time
Ecommerce Executive Crewe 27,000 - 32,000 per annum (dependent on experience) + negotiable bonus About the Role Acorn by Synergie is proud to be recruiting on behalf of our well-established client for a talented Ecommerce Executive to join their growing team. This is an exciting opportunity for someone who is organised, detail-driven, and passionate about online retail. You will play a key part in managing the day-to-day operations of the company's ecommerce channels, ensuring that product listings are accurate, orders run smoothly, and customers receive a first-class experience from start to finish. Key Responsibilities Create and maintain product listings across multiple platforms, including Amazon, eBay and in-house systems. Ensure product descriptions, imagery, pricing, and specifications are accurate and fully optimised. Assist with promotions, discount codes, and new product launches. Oversee the daily flow of online orders, identifying and resolving any order or system issues. Liaise closely with the warehouse and fulfilment teams to ensure orders are processed and dispatched on time. Support inventory control by updating stock levels, carrying out audits, and ensuring website data remains current. Handle customer returns, exchanges, and refunds in line with policy. Respond to customer enquiries professionally and efficiently, providing support on orders, returns, and website queries. Audit the live site regularly to flag and resolve bugs, broken links, or content issues. Monitor pricing to maintain competitiveness and profitability. Assist in testing new features, integrations, and updates prior to launch. Produce reports on sales, inventory, and site performance for the management team. Skills & Experience Required Advanced Excel skills (including Pivot Tables and VLOOKUPs). Previous experience in an Ecommerce or B2C environment. Familiarity with ERP or inventory management systems. Excellent communication and organisational skills. High attention to detail and a proactive, analytical mindset. Knowledge of social media platforms such as Facebook, Instagram, TikTok, and X is desirable. Interested? Apply today. Acorn by Synergie acts as an employment agency for permanent recruitment.
Enterprise Account Executive
Pattern
Overview Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Pattern operates across 60+ global marketplaces-including Amazon, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit or email . Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of the best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek's Global Most Loved Workplaces. Role We need an Enterprise Account Executive to develop key growth sales strategies, tactics and action plans to achieve financial targets. In this role, you will identify sales opportunities, follow up on leads in a timely manner, build relationships, understand customer trends, close the sales process with a signed contract, and hit quarterly and annual targets to increase revenue. This full-time role is based from our London office, in Soho. What is a day in the life of an Enterprise Account Executive? Research and understand the prospective client's business goals, objectives and challenges Communicate value propositions and recommendations effectively to leadership within a prospective partner Be actively involved in the implementation of each new partner to ensure quick and complete realisation of revenue Develop a geographic work plan to build a pipeline of opportunities Participate in the preparation and execution of sales plans, events and campaigns What will I need to thrive in this role? Bachelor's Degree 5+ years of direct B2B selling experience with a track record of hitting or exceeding sales goals Proven sales executive experience, meeting or exceeding targets Proven ability to drive the sales process from plan to close Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions Excellent listening and negotiation skills Ability to represent Pattern in a polished and professional manner to existing and potential clients Strong work ethic and self-discipline Company culture Game Changers - A game changer looks at problems with an open mind and shares new ideas with the team, reassesses plans, sets realistic timelines, makes profitable contributions, and pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic recognises problems and understands them through data, draws unbiased conclusions, and tracks the effects of solutions using data. Partner Obsessed - An individual who is partner obsessed explains project status to partners, relies on constructive feedback, listens to partner expectations, and delivers results that exceed them, creating a personable experience. Team of Doers - A team member who uplifts others, takes initiative, supports improvements, and holds themselves accountable to the team and to partners. Hiring process An initial phone interview with Pattern's talent acquisition team Focus interview with the hiring manager Additional focus interview with the global team Top grading with HR & Reference Collection Final focus interview How can I stand out as an applicant? Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to discuss how you can add value and be the best addition to the team Focus on mentioning how you would make a difference at Pattern Be prepared to talk about any side projects related to data and analytics Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce accelerator industry. We are a company full of talented industry experts that evolves quickly, set big goals, work tirelessly to achieve them, and value our Pattern family. We also believe in having fun and balancing our lives, so we offer benefits that include: 28 days Holiday (increasing to 32 with each year of service) Competitive salary RSUs (Restricted Stock Units) Hybrid working (2-3 days a week in the office) Private Medical Insurance + gym discounts Free breakfast and snacks in the office Enhanced Pension Scheme Enhanced Maternity and Paternity leave and pay Regular company socials Nursery Scheme Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Oct 31, 2025
Full time
Overview Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Pattern operates across 60+ global marketplaces-including Amazon, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit or email . Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of the best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek's Global Most Loved Workplaces. Role We need an Enterprise Account Executive to develop key growth sales strategies, tactics and action plans to achieve financial targets. In this role, you will identify sales opportunities, follow up on leads in a timely manner, build relationships, understand customer trends, close the sales process with a signed contract, and hit quarterly and annual targets to increase revenue. This full-time role is based from our London office, in Soho. What is a day in the life of an Enterprise Account Executive? Research and understand the prospective client's business goals, objectives and challenges Communicate value propositions and recommendations effectively to leadership within a prospective partner Be actively involved in the implementation of each new partner to ensure quick and complete realisation of revenue Develop a geographic work plan to build a pipeline of opportunities Participate in the preparation and execution of sales plans, events and campaigns What will I need to thrive in this role? Bachelor's Degree 5+ years of direct B2B selling experience with a track record of hitting or exceeding sales goals Proven sales executive experience, meeting or exceeding targets Proven ability to drive the sales process from plan to close Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions Excellent listening and negotiation skills Ability to represent Pattern in a polished and professional manner to existing and potential clients Strong work ethic and self-discipline Company culture Game Changers - A game changer looks at problems with an open mind and shares new ideas with the team, reassesses plans, sets realistic timelines, makes profitable contributions, and pursues improvements to Pattern's processes and outcomes. Data Fanatics - A data fanatic recognises problems and understands them through data, draws unbiased conclusions, and tracks the effects of solutions using data. Partner Obsessed - An individual who is partner obsessed explains project status to partners, relies on constructive feedback, listens to partner expectations, and delivers results that exceed them, creating a personable experience. Team of Doers - A team member who uplifts others, takes initiative, supports improvements, and holds themselves accountable to the team and to partners. Hiring process An initial phone interview with Pattern's talent acquisition team Focus interview with the hiring manager Additional focus interview with the global team Top grading with HR & Reference Collection Final focus interview How can I stand out as an applicant? Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to discuss how you can add value and be the best addition to the team Focus on mentioning how you would make a difference at Pattern Be prepared to talk about any side projects related to data and analytics Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce accelerator industry. We are a company full of talented industry experts that evolves quickly, set big goals, work tirelessly to achieve them, and value our Pattern family. We also believe in having fun and balancing our lives, so we offer benefits that include: 28 days Holiday (increasing to 32 with each year of service) Competitive salary RSUs (Restricted Stock Units) Hybrid working (2-3 days a week in the office) Private Medical Insurance + gym discounts Free breakfast and snacks in the office Enhanced Pension Scheme Enhanced Maternity and Paternity leave and pay Regular company socials Nursery Scheme Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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