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amazon connect engineer architect
Principal Presale Engineer Remote - United Kingdom
Twilio
At Twilio, we're shaping the future of communications, from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote first work, and a strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. About the job This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our New Business and Strategic segments. Twilio's Principal Presale Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio's solutions. Principal Presale Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Presale Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Presale Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product. Responsibilities Partner with Account Executives to execute pre sales activities including opportunity qualification, demonstrations, Proof of Concept, RFP, design documentation, technical presentations and enablement sessions. Help customers achieve success by leading the technical and product sale, recommending best practice solutions, and guiding them on how to use Twilio's APIs. Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio's Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders. Be hands on, high energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and the ability to lead others to success. Take the initiative to identify and solve problems-both for the customer and within the organization as we grow. Contribute to the broader Twilio Presale Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations. Mentor less experienced Presale Engineers. Qualifications Required: 8+ years pre sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting. Excellent communicator and presenter able to gain audience confidence. An engaging storyteller-able to gain audience confidence and communicate complex topics to multiple levels of audience. Ability to build a deep understanding of a customer's communications needs and guide them to a technical solution. Previous software development experience or working knowledge in one or more of the following areas: Experience building with REST APIs. Previous experience in Telecom, SIP, Contact Center, or Security. Experience with sales methodologies. Bachelor's and/or Master's degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience. Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Experience working with customers in the UK, Ireland and the Nordics. Location This role will be remote, and based in the UK. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values-something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Jan 22, 2026
Full time
At Twilio, we're shaping the future of communications, from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote first work, and a strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals. About the job This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our New Business and Strategic segments. Twilio's Principal Presale Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio's solutions. Principal Presale Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Presale Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Presale Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product. Responsibilities Partner with Account Executives to execute pre sales activities including opportunity qualification, demonstrations, Proof of Concept, RFP, design documentation, technical presentations and enablement sessions. Help customers achieve success by leading the technical and product sale, recommending best practice solutions, and guiding them on how to use Twilio's APIs. Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio's Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders. Be hands on, high energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and the ability to lead others to success. Take the initiative to identify and solve problems-both for the customer and within the organization as we grow. Contribute to the broader Twilio Presale Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations. Mentor less experienced Presale Engineers. Qualifications Required: 8+ years pre sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting. Excellent communicator and presenter able to gain audience confidence. An engaging storyteller-able to gain audience confidence and communicate complex topics to multiple levels of audience. Ability to build a deep understanding of a customer's communications needs and guide them to a technical solution. Previous software development experience or working knowledge in one or more of the following areas: Experience building with REST APIs. Previous experience in Telecom, SIP, Contact Center, or Security. Experience with sales methodologies. Bachelor's and/or Master's degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience. Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Experience working with customers in the UK, Ireland and the Nordics. Location This role will be remote, and based in the UK. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values-something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Cambridge University Press & Assessment
Site Reliability Engineer Team Lead
Cambridge University Press & Assessment Cambridge, Cambridgeshire
Are you ready to shape the future of technology platforms at the heart of Cambridge's academic excellence? Join us as our English Technology Platform SRE Team Lead and help drive innovation, reliability, and intelligent automation in a world-class environment. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role The SRE Team Lead will lead a mature Site Reliability Engineering function within the Platform Operations Team, working closely with Platform Support and Engineering teams. This role demands strong thought leadership, technical depth, and strategic direction for the discipline, with a particular emphasis on leveraging AI-driven operations (AIOps) and FinOps practices to optimise reliability, performance, and cloud spend. Although this is a hands-on technical role, the SRE Team Lead will also manage a small team of SRE, providing clear direction and ensuring consistent, data-driven, AI-enhanced service delivery across the platforms while working collaboratively with existing support and engineering groups. Apply core SRE and DevOps principles-culture, automation, testing, measurement, and continuous improvement-to build and optimise pipelines focused on rapid, reliable software delivery. Integrate AIOps capabilities, such as automated anomaly detection and intelligent alerting, to further enhance operational excellence. Work with Solutions Architecture, Development, and QA teams to automate processes wherever possible, creating and improving stable CI/CD pipelines for both software and infrastructure. Develop tools that enable rapid provisioning of environments and resources across all teams, incorporating AI-assisted automation where beneficial. Use automation, observability, and monitoring tools to improve site reliability and proactively identify issues. Support development teams with troubleshooting, particularly in infrastructure, networking, and multi-tier application design. Serve as a subject matter expert for cloud services-especially AWS PaaS-while applying FinOps practices to ensure cloud cost transparency, optimisation, and efficient resource usage. Create and maintain robust technical documentation for the infrastructure of the English platforms, including operational runbooks enhanced with predictive and AI-supported insights. Stay engaged with developments in the SRE, DevOps, AIOps, and FinOps communities, continually introducing new practices and technologies to improve reliability, performance, automation, and cloud cost efficiency This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About you A passion for Site reliability engineering and driven to understand, anticipate, and counter platform related issues before they become problems and staying up to date with the latest technological trends and developments Great communication allowing effective collaboration across technical leadership and various business stakeholders with the ability to present ideas and strategies clearly and persuasively. Demonstratable soft skills in motivating, inspiring and leading a team (direct line management is not part of the roles remit) Educated to degree level or equivalent and with a minimum of 5 years proven experience in a systems administration or dev-ops blended role. Experience implementing technologies such as Terraform, Github Actions & Containerization/Orchestration e.g. Kubernetes & Docker Expertise in Monitoring tools like New Relic, Grafana, Alert Manager and site24x7. Have extreme knowledge of cloud computing infrastructure, especially using Amazon Web Services (EKS, ECS, RDS, Route53 etc.) Excellent troubleshooting, debugging, communication and documentation skills Experience of working within an Agile product development environment. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 4th February. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes. If you are shortlisted and progressed through the stages, you can expect: A 15-minute screening call with the Hiring Manager. Final stage virtual interview via MS Teams. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. If you are ready to take the next step in your Cambridge journey, we welcome your application. Together, we continue to shape a culture where everyone feels empowered to succeed and motivated to make a difference- for ourselves, for each other, and for learners worldwide. Closing Date: 4 February 2026
Jan 21, 2026
Full time
Are you ready to shape the future of technology platforms at the heart of Cambridge's academic excellence? Join us as our English Technology Platform SRE Team Lead and help drive innovation, reliability, and intelligent automation in a world-class environment. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role The SRE Team Lead will lead a mature Site Reliability Engineering function within the Platform Operations Team, working closely with Platform Support and Engineering teams. This role demands strong thought leadership, technical depth, and strategic direction for the discipline, with a particular emphasis on leveraging AI-driven operations (AIOps) and FinOps practices to optimise reliability, performance, and cloud spend. Although this is a hands-on technical role, the SRE Team Lead will also manage a small team of SRE, providing clear direction and ensuring consistent, data-driven, AI-enhanced service delivery across the platforms while working collaboratively with existing support and engineering groups. Apply core SRE and DevOps principles-culture, automation, testing, measurement, and continuous improvement-to build and optimise pipelines focused on rapid, reliable software delivery. Integrate AIOps capabilities, such as automated anomaly detection and intelligent alerting, to further enhance operational excellence. Work with Solutions Architecture, Development, and QA teams to automate processes wherever possible, creating and improving stable CI/CD pipelines for both software and infrastructure. Develop tools that enable rapid provisioning of environments and resources across all teams, incorporating AI-assisted automation where beneficial. Use automation, observability, and monitoring tools to improve site reliability and proactively identify issues. Support development teams with troubleshooting, particularly in infrastructure, networking, and multi-tier application design. Serve as a subject matter expert for cloud services-especially AWS PaaS-while applying FinOps practices to ensure cloud cost transparency, optimisation, and efficient resource usage. Create and maintain robust technical documentation for the infrastructure of the English platforms, including operational runbooks enhanced with predictive and AI-supported insights. Stay engaged with developments in the SRE, DevOps, AIOps, and FinOps communities, continually introducing new practices and technologies to improve reliability, performance, automation, and cloud cost efficiency This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About you A passion for Site reliability engineering and driven to understand, anticipate, and counter platform related issues before they become problems and staying up to date with the latest technological trends and developments Great communication allowing effective collaboration across technical leadership and various business stakeholders with the ability to present ideas and strategies clearly and persuasively. Demonstratable soft skills in motivating, inspiring and leading a team (direct line management is not part of the roles remit) Educated to degree level or equivalent and with a minimum of 5 years proven experience in a systems administration or dev-ops blended role. Experience implementing technologies such as Terraform, Github Actions & Containerization/Orchestration e.g. Kubernetes & Docker Expertise in Monitoring tools like New Relic, Grafana, Alert Manager and site24x7. Have extreme knowledge of cloud computing infrastructure, especially using Amazon Web Services (EKS, ECS, RDS, Route53 etc.) Excellent troubleshooting, debugging, communication and documentation skills Experience of working within an Agile product development environment. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 4th February. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes. If you are shortlisted and progressed through the stages, you can expect: A 15-minute screening call with the Hiring Manager. Final stage virtual interview via MS Teams. If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. If you are ready to take the next step in your Cambridge journey, we welcome your application. Together, we continue to shape a culture where everyone feels empowered to succeed and motivated to make a difference- for ourselves, for each other, and for learners worldwide. Closing Date: 4 February 2026
Akkodis
Software Engineer
Akkodis
Senior Software Engineer - AWS AI Solutions Contract Inside IR35 Hybrid Working Role Overview We are seeking an experienced Senior Software Engineer to support the design, development, and delivery of intelligent contact centre solutions using AWS AI services. Key Responsibilities Design, develop, and maintain software solutions using AWS AI services, including Amazon Lex, Contact Flows, and Webchat functionality. Collaborate with architecture, product, and platform teams to integrate AI capabilities into contact centre solutions. Develop high-quality, maintainable code using TypeScript and modern JavaScript frameworks. Apply and support DevOps best practices, including CI/CD pipelines, automated testing, monitoring, and infrastructure as code. Participate in and lead code reviews, ensuring adherence to engineering standards and best practices. Diagnose, troubleshoot, and resolve complex technical issues across application and cloud infrastructure layers. Contribute to technical decision-making and continuous improvement within the engineering function. Essential Skills & Experience Demonstrable experience working as a Senior Software Engineer (or equivalent) on complex software projects. Strong hands-on experience with AWS services, particularly Amazon Lex and other AI/ML services. Advanced proficiency in TypeScript and modern JavaScript development. Solid understanding of DevOps methodologies and tooling, including CI/CD, serverless technologies, and monitoring solutions. Experience integrating with or developing contact centre technologies. Strong problem-solving skills with the ability to work autonomously in a contract environment. Excellent verbal and written communication skills. Desirable Experience Experience with additional AWS AI/ML services. Familiarity with serverless architectures and microservices-based systems. Knowledge of cloud security best practices. Experience working in agile delivery environments. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jan 15, 2026
Contractor
Senior Software Engineer - AWS AI Solutions Contract Inside IR35 Hybrid Working Role Overview We are seeking an experienced Senior Software Engineer to support the design, development, and delivery of intelligent contact centre solutions using AWS AI services. Key Responsibilities Design, develop, and maintain software solutions using AWS AI services, including Amazon Lex, Contact Flows, and Webchat functionality. Collaborate with architecture, product, and platform teams to integrate AI capabilities into contact centre solutions. Develop high-quality, maintainable code using TypeScript and modern JavaScript frameworks. Apply and support DevOps best practices, including CI/CD pipelines, automated testing, monitoring, and infrastructure as code. Participate in and lead code reviews, ensuring adherence to engineering standards and best practices. Diagnose, troubleshoot, and resolve complex technical issues across application and cloud infrastructure layers. Contribute to technical decision-making and continuous improvement within the engineering function. Essential Skills & Experience Demonstrable experience working as a Senior Software Engineer (or equivalent) on complex software projects. Strong hands-on experience with AWS services, particularly Amazon Lex and other AI/ML services. Advanced proficiency in TypeScript and modern JavaScript development. Solid understanding of DevOps methodologies and tooling, including CI/CD, serverless technologies, and monitoring solutions. Experience integrating with or developing contact centre technologies. Strong problem-solving skills with the ability to work autonomously in a contract environment. Excellent verbal and written communication skills. Desirable Experience Experience with additional AWS AI/ML services. Familiarity with serverless architectures and microservices-based systems. Knowledge of cloud security best practices. Experience working in agile delivery environments. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Manager, Tax Legal Business Associate - Tax Technology Consulting
Deloitte Touche Tohmatsu Ltd
The role of technology in legal functions is growing exponentially and allowing legal departments to transform how they improve their processes, increase efficiencies and transform the future of legal services delivery. If you are someone who thrives in navigating the growing legal transformation through a technology lens and partnering with passionate professionals to help companies achieve their objectives; then we would like to get to know you. Apply now! What you'll do As a professional in Deloitte's Tax Technology Consulting (TTC) team, you will be a part of a team that provides an integrated approach to technology implementations, automation,data wrangling and document extraction and data management and analytics that help legal departments maximize the strategic value to the organization. You will deliver services for companies that streamline their process and increase efficiency; leveraging numerous applications. This is a unique opportunity for you to join a team as it expands and help us position Deloitte as the clear legal technology leader. As a Legal Technology Manager Client Management: Manage the day-to-day interactions with executive clients and sponsors. Delivery: Work with a team to optimize legal processes, leveraging technology to align legal software with the clients' specific requirements and goals. Solutions: Identify, design and leverage technology and innovative solutions to address the legal department needs. Support: Provide training around day-to-day activities, related to processes and various technologies or situational changes. Cross Functional Teaming: Understand and articulate the broader practice and Deloitte overall. Maintain relationships and serve clients holistically. People Development: Perform role of counselor and coach; participate in the staffing process and retention activities. Business Development: Develop and maintain contacts, organize and lead pursuit teams; contribute to business development. Qualifications Required Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week Limited immigration sponsorship may be available 5+ years' experience with legal and/or technology solutions Bachelor's degree Experience with one or more of the following: Implementation experience with Agiloft, SirionOne, Icertis or any other CLM (contract lifecycle management) software Experience with document extraction tools, data wrangling tools such as Alteryx, and visualization/BI tools such as Power BI, Tableau or QlikView and others Experience with DocuSign CLM or Salesforce configuration Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve One of the following active accreditations obtained: Licensed CPA in state of practice/primary office if eligible to sit for the CPA If not CPA eligible: Licensed Attorney (or foreign equivalent) Enrolled Agent PMP (Project Management Certification) Contract & Commercial Management (CCM) Certification Program Certified Financial Analyst (CFA) PMI Agile Certified Practitioner (Project Management Institute-ACP) Certified Change Management Professional (CCMP) Certified Business Analysis Professional (CBAP) Procurement/Legal Procurement or SAS Certified Data Scientist. Paralegal Certification with a 4-year degree Other Technical Certifications: Six Sigma (Black Belt and Green Belt) Microsoft Certified Solutions Developer (MCSD) Contract & Commercial Management (CCM) Certification Program, PMI Agile Certified Practitioner (Project Management Institute-ACP) Certified Systems Engineering Professional (CSEP) The Information Systems Security Architecture Professional (CISSP-ISSAP) Certified Change Management Professional (CCMP) or SAS Certified Data Scientist DocuSign (Workflow Manager, E-signature, CLM, etc.) iCertis Onit Product Suite (Level 2 and above) Conga CLM Agiloft Sirion Labs Kira Thomson Reuters (Legal Tracker, High Q, or Contract Express) Wolters Kluwer Passport (Passport Legal Spend and Matter Management) Mitratech Team Connect and TAP Vendor certification for management of implementations (SAP, Thomson Reuters, etc.) or relevant industry certification such as Microsoft Certified Solutions Developer (MCSD), AWS (Amazon Web Services) or GCP (Google Cloud Platform) Preferred Advanced Degree in any of the above fields Experience with template rationalization and harmonization, guide or playbook creation and the design of the contracting processes The team At Deloitte Tax LLP, our Tax Technology Consulting (TTC) practice helps legal and tax departments pursue a streamlined, transparent, and efficient function that enhances the core responsibilities of contracting, compliance, reporting and planning, while also positioning legal and tax as a for the digital era. We specialize in tax and can effectively address a corporate legal and tax function's unique needs, requirements and obligations. As technology specialists, we help clients make appropriate technology choices for legal departments and for both direct and indirect taxes across all business cycles that have a tax impact tax. Our team, the largest of its type, offers the necessary combination of skills, methodology and practical experience to help clients with a successful ERP implementation. Deloitte TTC professionals are aligned across our global network of member firms to support our clients' objectives and address their challenges. Our team's multi-disciplinary approach combines legal, tax technical and technology skillsets, enabling greater impact and efficiency within our client's organization. TTC's business services help clients with operating model evaluation, technology roadmap development for a desired future state, data, document and contract management solutions, automation opportunities, portals, cloud for enterprise systems, agile resourcing models, risk, provision and compliance. Learn more about Deloitte Tax Technology Consulting. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is$108,430 to $246,870. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation:
Jan 10, 2026
Full time
The role of technology in legal functions is growing exponentially and allowing legal departments to transform how they improve their processes, increase efficiencies and transform the future of legal services delivery. If you are someone who thrives in navigating the growing legal transformation through a technology lens and partnering with passionate professionals to help companies achieve their objectives; then we would like to get to know you. Apply now! What you'll do As a professional in Deloitte's Tax Technology Consulting (TTC) team, you will be a part of a team that provides an integrated approach to technology implementations, automation,data wrangling and document extraction and data management and analytics that help legal departments maximize the strategic value to the organization. You will deliver services for companies that streamline their process and increase efficiency; leveraging numerous applications. This is a unique opportunity for you to join a team as it expands and help us position Deloitte as the clear legal technology leader. As a Legal Technology Manager Client Management: Manage the day-to-day interactions with executive clients and sponsors. Delivery: Work with a team to optimize legal processes, leveraging technology to align legal software with the clients' specific requirements and goals. Solutions: Identify, design and leverage technology and innovative solutions to address the legal department needs. Support: Provide training around day-to-day activities, related to processes and various technologies or situational changes. Cross Functional Teaming: Understand and articulate the broader practice and Deloitte overall. Maintain relationships and serve clients holistically. People Development: Perform role of counselor and coach; participate in the staffing process and retention activities. Business Development: Develop and maintain contacts, organize and lead pursuit teams; contribute to business development. Qualifications Required Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week Limited immigration sponsorship may be available 5+ years' experience with legal and/or technology solutions Bachelor's degree Experience with one or more of the following: Implementation experience with Agiloft, SirionOne, Icertis or any other CLM (contract lifecycle management) software Experience with document extraction tools, data wrangling tools such as Alteryx, and visualization/BI tools such as Power BI, Tableau or QlikView and others Experience with DocuSign CLM or Salesforce configuration Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve One of the following active accreditations obtained: Licensed CPA in state of practice/primary office if eligible to sit for the CPA If not CPA eligible: Licensed Attorney (or foreign equivalent) Enrolled Agent PMP (Project Management Certification) Contract & Commercial Management (CCM) Certification Program Certified Financial Analyst (CFA) PMI Agile Certified Practitioner (Project Management Institute-ACP) Certified Change Management Professional (CCMP) Certified Business Analysis Professional (CBAP) Procurement/Legal Procurement or SAS Certified Data Scientist. Paralegal Certification with a 4-year degree Other Technical Certifications: Six Sigma (Black Belt and Green Belt) Microsoft Certified Solutions Developer (MCSD) Contract & Commercial Management (CCM) Certification Program, PMI Agile Certified Practitioner (Project Management Institute-ACP) Certified Systems Engineering Professional (CSEP) The Information Systems Security Architecture Professional (CISSP-ISSAP) Certified Change Management Professional (CCMP) or SAS Certified Data Scientist DocuSign (Workflow Manager, E-signature, CLM, etc.) iCertis Onit Product Suite (Level 2 and above) Conga CLM Agiloft Sirion Labs Kira Thomson Reuters (Legal Tracker, High Q, or Contract Express) Wolters Kluwer Passport (Passport Legal Spend and Matter Management) Mitratech Team Connect and TAP Vendor certification for management of implementations (SAP, Thomson Reuters, etc.) or relevant industry certification such as Microsoft Certified Solutions Developer (MCSD), AWS (Amazon Web Services) or GCP (Google Cloud Platform) Preferred Advanced Degree in any of the above fields Experience with template rationalization and harmonization, guide or playbook creation and the design of the contracting processes The team At Deloitte Tax LLP, our Tax Technology Consulting (TTC) practice helps legal and tax departments pursue a streamlined, transparent, and efficient function that enhances the core responsibilities of contracting, compliance, reporting and planning, while also positioning legal and tax as a for the digital era. We specialize in tax and can effectively address a corporate legal and tax function's unique needs, requirements and obligations. As technology specialists, we help clients make appropriate technology choices for legal departments and for both direct and indirect taxes across all business cycles that have a tax impact tax. Our team, the largest of its type, offers the necessary combination of skills, methodology and practical experience to help clients with a successful ERP implementation. Deloitte TTC professionals are aligned across our global network of member firms to support our clients' objectives and address their challenges. Our team's multi-disciplinary approach combines legal, tax technical and technology skillsets, enabling greater impact and efficiency within our client's organization. TTC's business services help clients with operating model evaluation, technology roadmap development for a desired future state, data, document and contract management solutions, automation opportunities, portals, cloud for enterprise systems, agile resourcing models, risk, provision and compliance. Learn more about Deloitte Tax Technology Consulting. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is$108,430 to $246,870. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation:
Software Engineer
TP ICAP Group City, Belfast
Software Engineer page is loaded Software Engineerlocations: Belfasttime type: Full timeposted on: Posted Todayjob requisition id: R4703The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.The Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview TP ICAP has partnered with Amazon Web Services (AWS) to build the next generation of the Fusion Platform, transforming it into a global market infrastructure. This is a unique opportunity to join a newly formed team working on a cutting-edge platform using the latest technologies and modern architecture. You'll collaborate directly with AWS experts, gaining exposure to best-in-class practices while contributing to a high-impact transformation initiative.As a Software Engineer, you'll participate in the design, development, and testing of software solutions, ensuring successful deployment into production environments. You'll work alongside senior engineers, continuously improving your technical skills and contributing to the evolution of a cloud-native, distributed platform.This is more than a software engineering role-it's a chance to work on a strategic transformation project alongside AWS experts, using cutting-edge technologies to build a global platform. At TP ICAP, we offer a collaborative environment, continuous learning opportunities, and the ability to make a real impact on the future of financial market infrastructure. Key Responsibilities Communicate architecture principles and design decisions clearly to team members and stakeholders. Support Agile delivery by engaging in planning, estimation, and prioritisation activities. Contribute to solution design and development, focusing on back-end services and APIs in .NET C# within a cloud-based distributed architecture. Implement and maintain Infrastructure as Code (IaC) using AWS CDK (Python preferred) to automate deployment and resource management. Ensure high-quality code through unit testing, automated testing, and adherence to best practices. Collaborate with cross-functional teams (BAs, QA, PMs) to deliver solutions aligned with business requirements. Demonstrate T-shaped skills, contributing across development areas and supporting team members in building their own breadth of expertise. Participate in Agile ceremonies and foster a culture of continuous improvement. Troubleshoot and resolve issues promptly to minimise business impact. Contribute to the modernisation and simplification of the technology landscape, driving transformation initiatives. Maintain clear documentation of code, processes, and system configurations. Experience / Competencies Essential Demonstrable experience as a Full Stack or Front/Back-End Engineer using TypeScript in a professional environment. Proficiency in HTML5, CSS3, TypeScript, and modern JavaScript frameworks (React, Redux, ReactQuery). Familiarity with RESTful APIs, GraphQL, and CSS pre-processors (e.g., Tailwind). Strong understanding of version control systems (Git) and cross-browser compatibility. Experience with back-end programming languages (TypeScript and/or other OOP languages such as C# or Java).Desired Experience with C# (.NET 8+) in a professional environment. Ability to work with BAs/POs to clarify requirements and constructively challenge assumptions. Experience in technical platform teams delivering reusable services across multiple projects. Knowledge of financial markets, OTC products, and regulatory-driven projects. Contribution to open-source projects is a plus. Band & Level Professional / 5 Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter.You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success.TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow.Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.TP ICAP. We connect.
Jan 07, 2026
Full time
Software Engineer page is loaded Software Engineerlocations: Belfasttime type: Full timeposted on: Posted Todayjob requisition id: R4703The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.The Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview TP ICAP has partnered with Amazon Web Services (AWS) to build the next generation of the Fusion Platform, transforming it into a global market infrastructure. This is a unique opportunity to join a newly formed team working on a cutting-edge platform using the latest technologies and modern architecture. You'll collaborate directly with AWS experts, gaining exposure to best-in-class practices while contributing to a high-impact transformation initiative.As a Software Engineer, you'll participate in the design, development, and testing of software solutions, ensuring successful deployment into production environments. You'll work alongside senior engineers, continuously improving your technical skills and contributing to the evolution of a cloud-native, distributed platform.This is more than a software engineering role-it's a chance to work on a strategic transformation project alongside AWS experts, using cutting-edge technologies to build a global platform. At TP ICAP, we offer a collaborative environment, continuous learning opportunities, and the ability to make a real impact on the future of financial market infrastructure. Key Responsibilities Communicate architecture principles and design decisions clearly to team members and stakeholders. Support Agile delivery by engaging in planning, estimation, and prioritisation activities. Contribute to solution design and development, focusing on back-end services and APIs in .NET C# within a cloud-based distributed architecture. Implement and maintain Infrastructure as Code (IaC) using AWS CDK (Python preferred) to automate deployment and resource management. Ensure high-quality code through unit testing, automated testing, and adherence to best practices. Collaborate with cross-functional teams (BAs, QA, PMs) to deliver solutions aligned with business requirements. Demonstrate T-shaped skills, contributing across development areas and supporting team members in building their own breadth of expertise. Participate in Agile ceremonies and foster a culture of continuous improvement. Troubleshoot and resolve issues promptly to minimise business impact. Contribute to the modernisation and simplification of the technology landscape, driving transformation initiatives. Maintain clear documentation of code, processes, and system configurations. Experience / Competencies Essential Demonstrable experience as a Full Stack or Front/Back-End Engineer using TypeScript in a professional environment. Proficiency in HTML5, CSS3, TypeScript, and modern JavaScript frameworks (React, Redux, ReactQuery). Familiarity with RESTful APIs, GraphQL, and CSS pre-processors (e.g., Tailwind). Strong understanding of version control systems (Git) and cross-browser compatibility. Experience with back-end programming languages (TypeScript and/or other OOP languages such as C# or Java).Desired Experience with C# (.NET 8+) in a professional environment. Ability to work with BAs/POs to clarify requirements and constructively challenge assumptions. Experience in technical platform teams delivering reusable services across multiple projects. Knowledge of financial markets, OTC products, and regulatory-driven projects. Contribution to open-source projects is a plus. Band & Level Professional / 5 Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world's financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Work with us Joining TP ICAP puts you at the heart of markets that matter.You'll have the freedom to innovate and act on your initiative. We'll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that's there to set you up for success.TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group.Connections are at the heart of what we do. We combine our people's know-how with the latest technology to improve price discovery, trade execution and liquidity flow.Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth.And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It's what makes TP ICAP a mainstay in the global markets, now and in the future.TP ICAP. We connect.

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