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amazon connect engineer architect
Senior Cloud DevOps Engineer
Capital One (Europe) Plc Nottingham, Nottinghamshire
About this role Senior Cloud DevOps Engineers work as part of the Tech Delivery organisation supporting the engineering and continued development of a growing AWS cloud footprint within Capital One. As a contributor to a focused Core Infrastructure delivery team you will ensure the 'infrastructure as code' approach, looking to automate as much as possible and drive efficient working practices as the growth of our Cloud platform continues. Our Cloud Engineers are responsible for complex problem resolution, and frequently find themselves working with geographically dispersed teams and widely integrated systems to identify root cause and resolve issues. What you'll do Deliver core infrastructure (ECS, EKS, Lambda etc) from code that the rest of our line of business depends on. Design, develop and maintain high quality Core Infrastructure platforms and services, using a range of languages (Java, Python etc) Continued support, maintenance and development of our core systems Enhance our AWS account design, deployment and validation mechanisms Facilitate the Net-New Enablement of tools and services for the UK Business. Work collaboratively across teams spanning multiple time zones What we're looking for Good understanding of API's and Micro services architecture and orchestration Experience of modern application development (Java, CICD, QA testing) Experience of designing Enterprise solutions for core infrastructure Hands on experience in Amazon Web Services/Cloud Previous experience of delivering work for multiple stakeholders Agile software development methods and working as part of an Agile Team A range of DevOps tooling, such as GitHub, Artifactory, Jenkins etc Prolific in Linux, system administration and container usage. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment at capitalone dot com. All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers at capitalone dot com. Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 04, 2026
Full time
About this role Senior Cloud DevOps Engineers work as part of the Tech Delivery organisation supporting the engineering and continued development of a growing AWS cloud footprint within Capital One. As a contributor to a focused Core Infrastructure delivery team you will ensure the 'infrastructure as code' approach, looking to automate as much as possible and drive efficient working practices as the growth of our Cloud platform continues. Our Cloud Engineers are responsible for complex problem resolution, and frequently find themselves working with geographically dispersed teams and widely integrated systems to identify root cause and resolve issues. What you'll do Deliver core infrastructure (ECS, EKS, Lambda etc) from code that the rest of our line of business depends on. Design, develop and maintain high quality Core Infrastructure platforms and services, using a range of languages (Java, Python etc) Continued support, maintenance and development of our core systems Enhance our AWS account design, deployment and validation mechanisms Facilitate the Net-New Enablement of tools and services for the UK Business. Work collaboratively across teams spanning multiple time zones What we're looking for Good understanding of API's and Micro services architecture and orchestration Experience of modern application development (Java, CICD, QA testing) Experience of designing Enterprise solutions for core infrastructure Hands on experience in Amazon Web Services/Cloud Previous experience of delivering work for multiple stakeholders Agile software development methods and working as part of an Agile Team A range of DevOps tooling, such as GitHub, Artifactory, Jenkins etc Prolific in Linux, system administration and container usage. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment at capitalone dot com. All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers at capitalone dot com. Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Senior Cloud DevOps Engineer
Capital One Nottingham, Nottinghamshire
Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireSenior Cloud DevOps Engineer About this role Senior Cloud DevOps Engineers work as part of the Tech Delivery organisation supporting the engineering and continued development of a growing AWS cloud footprint within Capital One. As a contributor to a focused Core Infrastructure delivery team you will ensure the 'infrastructure as code' approach, looking to automate as much as possible and drive efficient working practices as the growth of our Cloud platform continues. Our Cloud Engineers are responsible for complex problem resolution, and frequently find themselves working with geographically dispersed teams and widely integrated systems to identify root cause and resolve issues. What you'll do Deliver core infrastructure (ECS, EKS, Lambda etc) from code that the rest of our line of business depends on. Design, develop and maintain high quality Core Infrastructure platforms and services, using a range of languages (Java, Python etc) Continued support, maintenance and development of our core systems Enhance our AWS account design, deployment and validation mechanisms Facilitate the Net-New Enablement of tools and services for the UK Business. Work collaboratively across teams spanning multiple time zones What we're looking for Good understanding of API's and Micro services architecture and orchestration Experience of modern application development (Java, CICD, QA testing) Experience of designing Enterprise solutions for core infrastructure Hands on experience in Amazon Web Services/Cloud Previous experience of delivering work for multiple stakeholders Agile software development methods and working as part of an Agile Team A range of DevOps tooling, such as GitHub, Artifactory, Jenkins etc Prolific in Linux, system administration and container usage. Where and how you'll work This is a permanent position based in our Nottinghamoffice. We have a hybrid working model which gives you flexibility to work from our offices and from home.We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee caféCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Apr 04, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireSenior Cloud DevOps Engineer About this role Senior Cloud DevOps Engineers work as part of the Tech Delivery organisation supporting the engineering and continued development of a growing AWS cloud footprint within Capital One. As a contributor to a focused Core Infrastructure delivery team you will ensure the 'infrastructure as code' approach, looking to automate as much as possible and drive efficient working practices as the growth of our Cloud platform continues. Our Cloud Engineers are responsible for complex problem resolution, and frequently find themselves working with geographically dispersed teams and widely integrated systems to identify root cause and resolve issues. What you'll do Deliver core infrastructure (ECS, EKS, Lambda etc) from code that the rest of our line of business depends on. Design, develop and maintain high quality Core Infrastructure platforms and services, using a range of languages (Java, Python etc) Continued support, maintenance and development of our core systems Enhance our AWS account design, deployment and validation mechanisms Facilitate the Net-New Enablement of tools and services for the UK Business. Work collaboratively across teams spanning multiple time zones What we're looking for Good understanding of API's and Micro services architecture and orchestration Experience of modern application development (Java, CICD, QA testing) Experience of designing Enterprise solutions for core infrastructure Hands on experience in Amazon Web Services/Cloud Previous experience of delivering work for multiple stakeholders Agile software development methods and working as part of an Agile Team A range of DevOps tooling, such as GitHub, Artifactory, Jenkins etc Prolific in Linux, system administration and container usage. Where and how you'll work This is a permanent position based in our Nottinghamoffice. We have a hybrid working model which gives you flexibility to work from our offices and from home.We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee caféCapital One is committed to diversity in the workplace.If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Technical Lead C++
Career Choices Dewis Gyrfa Ltd The Trafford Centre, Manchester
Overview Within your role as a C++ Technical Lead, you will play a pivotal part in shaping the technical direction, engineering quality, and delivery excellence of a large scale, mission critical product ecosystem. No two days will look the same; you will influence a broad portfolio of projects while guiding engineering teams through complex technical challenges. You will join a highly capable department of more than 150 engineers, ranging from Graduates to Solution Architects, where you will provide leadership, mentorship, and technical authority across multiple teams. You will have a clearly defined progression framework, supported by ongoing professional development, architectural guidance, and opportunities to broaden your leadership impact. As a Technical Lead, you will oversee the design, implementation, and optimisation of advanced C++ solutions, ensuring our systems remain robust, scalable, and aligned with best in class engineering practices. You will work closely with cross functional teams to refine architectures, drive technical decision making, and unblock complex engineering challenges. Alongside hands on technical oversight, you will champion engineering excellence across code quality, performance, security, and maintainability, while supporting and developing the next generation of engineers through structured coaching and collaboration. Responsibilities Ways of Working: Monthly: Drive technical strategy across stakeholder demonstrations and product reviews; shape and validate architectural decisions; support release cycles with senior level oversight; produce high quality technical reports; contribute to mobile and platform level engineering initiatives; and provide thought leadership across ongoing projects. Fortnightly: Lead planning sessions, retrospectives, and sprint reviews, ensuring teams are aligned with architectural standards and delivery priorities. Weekly: Guide public code reviews, support engineering dojos, and refine system level design decisions. Daily: Support daily stand ups and unblock engineering teams; oversee complex debugging and performance optimisation; review and approve high risk pull requests; drive reduction of technical debt; monitor system behaviour in production; and collaborate on design sessions, pair programming, and high value engineering activities. What We're Looking For A degree in Computer Science or a closely related technical discipline. Deep understanding of core computer science principles, with the ability to apply them at architectural and system design levels. Extensive hands on experience delivering high quality, maintainable software in a commercial environment, ideally in a lead or principal level capacity. Expert level proficiency in modern C++ (C+ and beyond), including memory management, templates, concurrency models, and performance critical programming. Experience with C# and the wider .NET ecosystem is highly advantageous, especially where systems require cross language integration or sophisticated tooling support. Strong experience operating within a mature software development lifecycle, including leading code reviews, facilitating design workshops, and influencing technical direction. Deep understanding of object oriented design, SOLID principles, and the ability to architect extensible and robust software systems. Proficiency in SQL and Microsoft SQL Server, capable of analysing performance, optimising queries, and collaborating effectively with data specialists. Strong background in building and maintaining comprehensive unit and integration test suites across complex, multi layered systems. Working knowledge of software design patterns, performance optimisation strategies, and tooling for high throughput or low latency environments. Demonstrated experience mentoring and developing engineers at all levels, providing strategic technical guidance and supporting growth across multiple teams. A collaborative and influential communication style, fostering a culture of engineering excellence, continuous learning, and shared ownership. Highly motivated, proactive, and passionate about technology, with a commitment to driving quality, innovation, and organisational improvement. Why Microlise? Proudly Midlands based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well equipped to succeed in your role Access to our salary sacrifice EV Car Scheme payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment Great Place to Work certified Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more 25 days holiday, excluding bank holidays, increasing with service Invested in employee health and well being with over 20 mental health first aiders in the business Employee Assistance Programmes Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Note: Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 01, 2026
Full time
Overview Within your role as a C++ Technical Lead, you will play a pivotal part in shaping the technical direction, engineering quality, and delivery excellence of a large scale, mission critical product ecosystem. No two days will look the same; you will influence a broad portfolio of projects while guiding engineering teams through complex technical challenges. You will join a highly capable department of more than 150 engineers, ranging from Graduates to Solution Architects, where you will provide leadership, mentorship, and technical authority across multiple teams. You will have a clearly defined progression framework, supported by ongoing professional development, architectural guidance, and opportunities to broaden your leadership impact. As a Technical Lead, you will oversee the design, implementation, and optimisation of advanced C++ solutions, ensuring our systems remain robust, scalable, and aligned with best in class engineering practices. You will work closely with cross functional teams to refine architectures, drive technical decision making, and unblock complex engineering challenges. Alongside hands on technical oversight, you will champion engineering excellence across code quality, performance, security, and maintainability, while supporting and developing the next generation of engineers through structured coaching and collaboration. Responsibilities Ways of Working: Monthly: Drive technical strategy across stakeholder demonstrations and product reviews; shape and validate architectural decisions; support release cycles with senior level oversight; produce high quality technical reports; contribute to mobile and platform level engineering initiatives; and provide thought leadership across ongoing projects. Fortnightly: Lead planning sessions, retrospectives, and sprint reviews, ensuring teams are aligned with architectural standards and delivery priorities. Weekly: Guide public code reviews, support engineering dojos, and refine system level design decisions. Daily: Support daily stand ups and unblock engineering teams; oversee complex debugging and performance optimisation; review and approve high risk pull requests; drive reduction of technical debt; monitor system behaviour in production; and collaborate on design sessions, pair programming, and high value engineering activities. What We're Looking For A degree in Computer Science or a closely related technical discipline. Deep understanding of core computer science principles, with the ability to apply them at architectural and system design levels. Extensive hands on experience delivering high quality, maintainable software in a commercial environment, ideally in a lead or principal level capacity. Expert level proficiency in modern C++ (C+ and beyond), including memory management, templates, concurrency models, and performance critical programming. Experience with C# and the wider .NET ecosystem is highly advantageous, especially where systems require cross language integration or sophisticated tooling support. Strong experience operating within a mature software development lifecycle, including leading code reviews, facilitating design workshops, and influencing technical direction. Deep understanding of object oriented design, SOLID principles, and the ability to architect extensible and robust software systems. Proficiency in SQL and Microsoft SQL Server, capable of analysing performance, optimising queries, and collaborating effectively with data specialists. Strong background in building and maintaining comprehensive unit and integration test suites across complex, multi layered systems. Working knowledge of software design patterns, performance optimisation strategies, and tooling for high throughput or low latency environments. Demonstrated experience mentoring and developing engineers at all levels, providing strategic technical guidance and supporting growth across multiple teams. A collaborative and influential communication style, fostering a culture of engineering excellence, continuous learning, and shared ownership. Highly motivated, proactive, and passionate about technology, with a commitment to driving quality, innovation, and organisational improvement. Why Microlise? Proudly Midlands based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well equipped to succeed in your role Access to our salary sacrifice EV Car Scheme payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment Great Place to Work certified Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more 25 days holiday, excluding bank holidays, increasing with service Invested in employee health and well being with over 20 mental health first aiders in the business Employee Assistance Programmes Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Note: Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Rackspace
Solution Director (Analytics & Al/ML
Rackspace
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always on service and expertise with best in class tools and automation to deliver technology when and how our customers need it. We are seeking a highly accomplished Solution Director (Analytics & Al/ML) to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS. This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS). This is a presales role that demands cross functional experience with proven ability to engage C level stakeholders, drive top of funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle. The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence. Responsibilities Strategic Leadership & Opportunity Development • Drive top of funnel opportunity creation through two parallel tracks: engaging C level stakeholders with generative AI demonstrations (Amazon Q, Amazon Bedrock) and identifying data modernization needs for Lakehouse transformations. • Lead the design and architecture of dual solution portfolios: Generative AI Solutions: Amazon Bedrock implementations, Amazon Q deployments, QuickSight with Q capabilities, RAG architectures, and custom LLM solutions. Data Modernization: Enterprise Lakehouse architectures using AWS Glue, SageMaker Unified Studio, Databricks on AWS, and Snowflake on AWS. • Act as the trusted advisor, positioning generative AI as the transformational vision while grounding delivery in robust data platform modernization. • Develop compelling business cases that connect AI aspirations with practical data foundation requirements, demonstrating ROI across both portfolios. • Stay current with advancements in generative AI (foundation models, LLMs) and modern data architectures (Lakehouse patterns, data mesh, unified analytics). • Contribute to Rackspace's intellectual property through reference architectures covering both generative AI implementations and Lakehouse design patterns. • Mentor and provide leadership to Solution Architects by guiding technical development and fostering skill growth across both generative AI and data modernization solution areas. Customer Engagement & Solution Delivery • Serve as the primary technical lead orchestrating both generative AI discussions and data modernization programs for strategic accounts. • Build strategic relationships using two engagement models: Executive Level: Amazon Q demonstrations, QuickSight analytics with generative BI, art of the possible sessions. Technical Level: Lakehouse architecture workshops, platform assessments (Databricks vs Snowflake vs AWS native), migration planning. • Lead comprehensive consultative engagements that begin with generative AI vision (Amazon Q, Bedrock) and translate into concrete data modernization roadmaps. • Develop proposals that balance innovative AI capabilities with foundational data platform requirements. Guide customers through parallel journeys: generative AI adoption (POCs to production) and data platform modernization (legacy to Lakehouse). • Collaborate with sales teams to position both solution portfolios strategically based on customer maturity and needs. Technical Excellence & Market Awareness Maintain deep expertise across both solution domains: 1) Generative AI: Amazon Bedrock, Amazon Q, QuickSight Q, SageMaker JumpStart, prompt engineering, RAG architectures, vector databases. 2) Data Platforms: AWS Glue, SageMaker Unified Studio, Databricks on AWS, Snowflake on AWS, Redshift, EMR, Apache Iceberg, Delta Lake. • Position AWS solutions effectively against other cloud platforms' offerings in both generative AI (Azure OpenAI, Vertex AI) and data platforms (Azure Synapse, BigQuery). • Guide architectural decisions on build vs. buy for both AI capabilities and data platform components. Required Experience Deep experience with generative AI technologies: Amazon Bedrock, Amazon Q, LLM architectures, RAG implementations. Proven track record delivering data modernization: Lakehouse architectures, Databricks and/or Snowflake implementations, AWS Glue/EMR deployments. A bachelor's degree in computer science, Data Science, Engineering, Mathematics, or a related technical field is required. At the manager's discretion, additional relevant experience may substitute for the degree requirement. A minimum of 15 years of enterprise solution architecture experience. A minimum of 8 years of public cloud experience. A minimum of 5 years as a senior level architect or solutions leader with hands on experience in both AI/ML and data platform modernization. Proven Presales/Sales Engineering experience. Demonstrated success in engaging C level executives using generative AI demonstrations while delivering complex data platform transformations. Strong understanding across the full spectrum: AI/ML: Generative AI, foundation models, LLMs, traditional ML, prompt engineering, fine tuning. Data Platforms: Lakehouse architectures, data mesh, ETL/ELT, streaming, data governance, data quality. Proficiency in Python, SQL, and Spark with hands on experience in: Generative AI: LangChain, vector databases, embedding models. Data Engineering: PySpark, Apache Iceberg/Delta Lake, orchestration tools. A proven ability to articulate both visionary AI possibilities and practical data platform requirements to diverse audiences. Preferred Qualifications An advanced degree (Master's or PhD) in a relevant field. Experience with AWS professional services or AWS partner ecosystem across both AI and data domains. Multiple Lakehouse platforms: Databricks, Snowflake, AWS native (Glue + Athena + Redshift). Multiple AI platforms: AWS Bedrock, Azure OpenAI, Google Vertex AI. Industry certifications: AWS - Solutions Architect Professional, Machine Learning Specialty, Data Analytics Specialty. Platform specific - Databricks Certified, Snowflake SnowPro. Experience with regulated industries requiring governance for both AI and data platforms. Track record building practices that deliver both generative AI solutions and data modernization programs. Published thought leadership in generative AI applications and/or modern data architectures.
Apr 01, 2026
Full time
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always on service and expertise with best in class tools and automation to deliver technology when and how our customers need it. We are seeking a highly accomplished Solution Director (Analytics & Al/ML) to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS. This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS). This is a presales role that demands cross functional experience with proven ability to engage C level stakeholders, drive top of funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle. The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence. Responsibilities Strategic Leadership & Opportunity Development • Drive top of funnel opportunity creation through two parallel tracks: engaging C level stakeholders with generative AI demonstrations (Amazon Q, Amazon Bedrock) and identifying data modernization needs for Lakehouse transformations. • Lead the design and architecture of dual solution portfolios: Generative AI Solutions: Amazon Bedrock implementations, Amazon Q deployments, QuickSight with Q capabilities, RAG architectures, and custom LLM solutions. Data Modernization: Enterprise Lakehouse architectures using AWS Glue, SageMaker Unified Studio, Databricks on AWS, and Snowflake on AWS. • Act as the trusted advisor, positioning generative AI as the transformational vision while grounding delivery in robust data platform modernization. • Develop compelling business cases that connect AI aspirations with practical data foundation requirements, demonstrating ROI across both portfolios. • Stay current with advancements in generative AI (foundation models, LLMs) and modern data architectures (Lakehouse patterns, data mesh, unified analytics). • Contribute to Rackspace's intellectual property through reference architectures covering both generative AI implementations and Lakehouse design patterns. • Mentor and provide leadership to Solution Architects by guiding technical development and fostering skill growth across both generative AI and data modernization solution areas. Customer Engagement & Solution Delivery • Serve as the primary technical lead orchestrating both generative AI discussions and data modernization programs for strategic accounts. • Build strategic relationships using two engagement models: Executive Level: Amazon Q demonstrations, QuickSight analytics with generative BI, art of the possible sessions. Technical Level: Lakehouse architecture workshops, platform assessments (Databricks vs Snowflake vs AWS native), migration planning. • Lead comprehensive consultative engagements that begin with generative AI vision (Amazon Q, Bedrock) and translate into concrete data modernization roadmaps. • Develop proposals that balance innovative AI capabilities with foundational data platform requirements. Guide customers through parallel journeys: generative AI adoption (POCs to production) and data platform modernization (legacy to Lakehouse). • Collaborate with sales teams to position both solution portfolios strategically based on customer maturity and needs. Technical Excellence & Market Awareness Maintain deep expertise across both solution domains: 1) Generative AI: Amazon Bedrock, Amazon Q, QuickSight Q, SageMaker JumpStart, prompt engineering, RAG architectures, vector databases. 2) Data Platforms: AWS Glue, SageMaker Unified Studio, Databricks on AWS, Snowflake on AWS, Redshift, EMR, Apache Iceberg, Delta Lake. • Position AWS solutions effectively against other cloud platforms' offerings in both generative AI (Azure OpenAI, Vertex AI) and data platforms (Azure Synapse, BigQuery). • Guide architectural decisions on build vs. buy for both AI capabilities and data platform components. Required Experience Deep experience with generative AI technologies: Amazon Bedrock, Amazon Q, LLM architectures, RAG implementations. Proven track record delivering data modernization: Lakehouse architectures, Databricks and/or Snowflake implementations, AWS Glue/EMR deployments. A bachelor's degree in computer science, Data Science, Engineering, Mathematics, or a related technical field is required. At the manager's discretion, additional relevant experience may substitute for the degree requirement. A minimum of 15 years of enterprise solution architecture experience. A minimum of 8 years of public cloud experience. A minimum of 5 years as a senior level architect or solutions leader with hands on experience in both AI/ML and data platform modernization. Proven Presales/Sales Engineering experience. Demonstrated success in engaging C level executives using generative AI demonstrations while delivering complex data platform transformations. Strong understanding across the full spectrum: AI/ML: Generative AI, foundation models, LLMs, traditional ML, prompt engineering, fine tuning. Data Platforms: Lakehouse architectures, data mesh, ETL/ELT, streaming, data governance, data quality. Proficiency in Python, SQL, and Spark with hands on experience in: Generative AI: LangChain, vector databases, embedding models. Data Engineering: PySpark, Apache Iceberg/Delta Lake, orchestration tools. A proven ability to articulate both visionary AI possibilities and practical data platform requirements to diverse audiences. Preferred Qualifications An advanced degree (Master's or PhD) in a relevant field. Experience with AWS professional services or AWS partner ecosystem across both AI and data domains. Multiple Lakehouse platforms: Databricks, Snowflake, AWS native (Glue + Athena + Redshift). Multiple AI platforms: AWS Bedrock, Azure OpenAI, Google Vertex AI. Industry certifications: AWS - Solutions Architect Professional, Machine Learning Specialty, Data Analytics Specialty. Platform specific - Databricks Certified, Snowflake SnowPro. Experience with regulated industries requiring governance for both AI and data platforms. Track record building practices that deliver both generative AI solutions and data modernization programs. Published thought leadership in generative AI applications and/or modern data architectures.

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