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amazon connect engineer architect
Amazon
Director, Cross Industry Solutions Architecture, Solutions Architect, AGS
Amazon
Director, Cross Industry Solutions Architecture, Solutions Architect, AGS Job ID: Amazon Web Services Japan GK Amazon Web Services (AWS) is looking for an experienced and motivated technologist Leader who possess a unique balance of technical depth, thought leadership, and strong people management skills. You will partner with customers, AWS Sales and other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customers' business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, you will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS. The ideal candidate must be self-motivated with a proven track record in leading in technology consulting and sales organization. The ability to connect technology with measurable business value is critical. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Qualities We Are Looking For In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy working with customers for Enterprise customers across industry segments. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers. Have a strong understanding of large-scale technology solutions. The ideal candidate will have past experience working as a technology executive. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world class solutions built on AWS. Key Job Responsibilities Operating as the Customer Advisor in the sales cycle (executive sponsor for strategic programs, projects, and customers for the organization. Driving Organizational wide Leadership (providing technical excellence across the organization, collaboration with the product and services teams, creating customer feedback mechanisms, modelling and scaling Amazon Culture, attracting and recruiting senior talent, leading strategic initiatives). People Management (identifying and growing future leaders, championing a culture of inclusion, diversity, and equity, coaching/mentoring leaders within and outside your organization). Operational Management (defining and executing on goals and metrics, optimizing cross functional mechanisms, managing the rhythm of the business through Monthly Metrics, Weekly Business Reviews, and Annual Business/Operational Planning). This role is the single threaded owner of the Cross Industry SA team in Japan with multi layered organization and is aligned to a Head of Solutions Architecture Japan, responsible for Enterprise customer segments consisting of multiple industry vertical teams. It engages with customers throughout their AWS journey, takes into account technical and business trends across diverse industries to create and evolve technical strategies, shapes and grows a large SA organization, and influences strongly opinionated stakeholders inside AWS as well as at the customers. The scope and complexity of the role keep increasing and the pace of growth requires leading the team through this evolution, developing new leaders, and hiring top talent from the market. This role is tasked with consistently developing and maintaining strategic relationships with key customer stakeholders like CEO, CDO, CTO, CIO by leveraging global strategic programs and internal stakeholders at VP level to move customer's transformation forward. Other notable responsibilities and capabilities required for this role include change management and expertise transfer to ensure high standards for customer experience. The strategic actions led by this role encompass not only the SA function but also collaborates closely with all sales teams to create and execute business plans to accelerate the adoption of AWS, exceed revenue goals, and drive customer satisfaction. Basic Qualifications 20 years of IT experience in Internet related technologies 10 years of people management experience as a manager of managers Experience in leading large architect/engineer teams (100+ members) Relationships with Enterprise executives Direct industry experience in leading teams in infrastructure and software technologies Experience developing leading edge and large scale application architectures to meet business requirements in complex environments Large scale systems integration involving on premises technology and public cloud platforms Sizing and scoping of core application platforms Public speaking experience to large audiences (1,000+ attendee's) Presentation skills with a high degree of comfort with audiences of all sizes Native Japanese language skills and Business English language skills High level of comfort communicating effectively across internal and external organizations Preferred Qualifications Hands on experience with AWS services Master's degree; Computer Science, Management Information Systems, or MBA desired Known industry thought leader Management experience in global organizations Ability to build and deliver complex keynote presentations Proven ability to adapt to new technologies and quickly establish credibility across a large number of technologies and industries Experienced technology challenger in complex scenario's both internally and externally Certified professional level in all AWS certifications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Mar 11, 2026
Full time
Director, Cross Industry Solutions Architecture, Solutions Architect, AGS Job ID: Amazon Web Services Japan GK Amazon Web Services (AWS) is looking for an experienced and motivated technologist Leader who possess a unique balance of technical depth, thought leadership, and strong people management skills. You will partner with customers, AWS Sales and other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customers' business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, you will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS. The ideal candidate must be self-motivated with a proven track record in leading in technology consulting and sales organization. The ability to connect technology with measurable business value is critical. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Qualities We Are Looking For In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy working with customers for Enterprise customers across industry segments. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers. Have a strong understanding of large-scale technology solutions. The ideal candidate will have past experience working as a technology executive. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world class solutions built on AWS. Key Job Responsibilities Operating as the Customer Advisor in the sales cycle (executive sponsor for strategic programs, projects, and customers for the organization. Driving Organizational wide Leadership (providing technical excellence across the organization, collaboration with the product and services teams, creating customer feedback mechanisms, modelling and scaling Amazon Culture, attracting and recruiting senior talent, leading strategic initiatives). People Management (identifying and growing future leaders, championing a culture of inclusion, diversity, and equity, coaching/mentoring leaders within and outside your organization). Operational Management (defining and executing on goals and metrics, optimizing cross functional mechanisms, managing the rhythm of the business through Monthly Metrics, Weekly Business Reviews, and Annual Business/Operational Planning). This role is the single threaded owner of the Cross Industry SA team in Japan with multi layered organization and is aligned to a Head of Solutions Architecture Japan, responsible for Enterprise customer segments consisting of multiple industry vertical teams. It engages with customers throughout their AWS journey, takes into account technical and business trends across diverse industries to create and evolve technical strategies, shapes and grows a large SA organization, and influences strongly opinionated stakeholders inside AWS as well as at the customers. The scope and complexity of the role keep increasing and the pace of growth requires leading the team through this evolution, developing new leaders, and hiring top talent from the market. This role is tasked with consistently developing and maintaining strategic relationships with key customer stakeholders like CEO, CDO, CTO, CIO by leveraging global strategic programs and internal stakeholders at VP level to move customer's transformation forward. Other notable responsibilities and capabilities required for this role include change management and expertise transfer to ensure high standards for customer experience. The strategic actions led by this role encompass not only the SA function but also collaborates closely with all sales teams to create and execute business plans to accelerate the adoption of AWS, exceed revenue goals, and drive customer satisfaction. Basic Qualifications 20 years of IT experience in Internet related technologies 10 years of people management experience as a manager of managers Experience in leading large architect/engineer teams (100+ members) Relationships with Enterprise executives Direct industry experience in leading teams in infrastructure and software technologies Experience developing leading edge and large scale application architectures to meet business requirements in complex environments Large scale systems integration involving on premises technology and public cloud platforms Sizing and scoping of core application platforms Public speaking experience to large audiences (1,000+ attendee's) Presentation skills with a high degree of comfort with audiences of all sizes Native Japanese language skills and Business English language skills High level of comfort communicating effectively across internal and external organizations Preferred Qualifications Hands on experience with AWS services Master's degree; Computer Science, Management Information Systems, or MBA desired Known industry thought leader Management experience in global organizations Ability to build and deliver complex keynote presentations Proven ability to adapt to new technologies and quickly establish credibility across a large number of technologies and industries Experienced technology challenger in complex scenario's both internally and externally Certified professional level in all AWS certifications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Rackspace
Solution Director (Analytics & Al/ML)
Rackspace
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always on service and expertise with best in class tools and automation to deliver technology when and how our customers need it. We are seeking a highly accomplished Solution Director (Analytics & Al/ML) to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS. This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS). This is a presales role that demands cross functional experience with proven ability to engage C level stakeholders, drive top of funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle. The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence. Responsibilities Strategic Leadership & Opportunity Development • Drive top of funnel opportunity creation through two parallel tracks: engaging C level stakeholders with generative AI demonstrations (Amazon Q, Amazon Bedrock) and identifying data modernization needs for Lakehouse transformations. • Lead the design and architecture of dual solution portfolios: Generative AI Solutions: Amazon Bedrock implementations, Amazon Q deployments, QuickSight with Q capabilities, RAG architectures, and custom LLM solutions. Data Modernization: Enterprise Lakehouse architectures using AWS Glue, SageMaker Unified Studio, Databricks on AWS, and Snowflake on AWS. • Act as the trusted advisor, positioning generative AI as the transformational vision while grounding delivery in robust data platform modernization. • Develop compelling business cases that connect AI aspirations with practical data foundation requirements, demonstrating ROI across both portfolios. • Stay current with advancements in generative AI (foundation models, LLMs) and modern data architectures (Lakehouse patterns, data mesh, unified analytics). • Contribute to Rackspace's intellectual property through reference architectures covering both generative AI implementations and Lakehouse design patterns. • Mentor and provide leadership to Solution Architects by guiding technical development and fostering skill growth across both generative AI and data modernization solution areas. Customer Engagement & Solution Delivery • Serve as the primary technical lead orchestrating both generative AI discussions and data modernization programs for strategic accounts. • Build strategic relationships using two engagement models: Executive Level: Amazon Q demonstrations, QuickSight analytics with generative BI, art of the possible sessions. Technical Level: Lakehouse architecture workshops, platform assessments (Databricks vs Snowflake vs AWS native), migration planning. • Lead comprehensive consultative engagements that begin with generative AI vision (Amazon Q, Bedrock) and translate into concrete data modernization roadmaps. • Develop proposals that balance innovative AI capabilities with foundational data platform requirements. Guide customers through parallel journeys: generative AI adoption (POCs to production) and data platform modernization (legacy to Lakehouse). • Collaborate with sales teams to position both solution portfolios strategically based on customer maturity and needs. Technical Excellence & Market Awareness Maintain deep expertise across both solution domains: 1) Generative AI: Amazon Bedrock, Amazon Q, QuickSight Q, SageMaker JumpStart, prompt engineering, RAG architectures, vector databases. 2) Data Platforms: AWS Glue, SageMaker Unified Studio, Databricks on AWS, Snowflake on AWS, Redshift, EMR, Apache Iceberg, Delta Lake. • Position AWS solutions effectively against other cloud platforms' offerings in both generative AI (Azure OpenAI, Vertex AI) and data platforms (Azure Synapse, BigQuery). • Guide architectural decisions on build vs. buy for both AI capabilities and data platform components. Required Experience Deep experience with generative AI technologies: Amazon Bedrock, Amazon Q, LLM architectures, RAG implementations. Proven track record delivering data modernization: Lakehouse architectures, Databricks and/or Snowflake implementations, AWS Glue/EMR deployments. A bachelor's degree in computer science, Data Science, Engineering, Mathematics, or a related technical field is required. At the manager's discretion, additional relevant experience may substitute for the degree requirement. A minimum of 15 years of enterprise solution architecture experience. A minimum of 8 years of public cloud experience. A minimum of 5 years as a senior level architect or solutions leader with hands on experience in both AI/ML and data platform modernization. Proven Presales/Sales Engineering experience. Demonstrated success in engaging C level executives using generative AI demonstrations while delivering complex data platform transformations. Strong understanding across the full spectrum: AI/ML: Generative AI, foundation models, LLMs, traditional ML, prompt engineering, fine tuning. Data Platforms: Lakehouse architectures, data mesh, ETL/ELT, streaming, data governance, data quality. Proficiency in Python, SQL, and Spark with hands on experience in: Generative AI: LangChain, vector databases, embedding models. Data Engineering: PySpark, Apache Iceberg/Delta Lake, orchestration tools. A proven ability to articulate both visionary AI possibilities and practical data platform requirements to diverse audiences. Preferred Qualifications An advanced degree (Master's or PhD) in a relevant field. Experience with AWS professional services or AWS partner ecosystem across both AI and data domains. Multiple Lakehouse platforms: Databricks, Snowflake, AWS native (Glue + Athena + Redshift). Multiple AI platforms: AWS Bedrock, Azure OpenAI, Google Vertex AI. Industry certifications: AWS - Solutions Architect Professional, Machine Learning Specialty, Data Analytics Specialty. Platform specific - Databricks Certified, Snowflake SnowPro. Experience with regulated industries requiring governance for both AI and data platforms. Track record building practices that deliver both generative AI solutions and data modernization programs. Published thought leadership in generative AI applications and/or modern data architectures.
Mar 11, 2026
Full time
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always on service and expertise with best in class tools and automation to deliver technology when and how our customers need it. We are seeking a highly accomplished Solution Director (Analytics & Al/ML) to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS. This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS). This is a presales role that demands cross functional experience with proven ability to engage C level stakeholders, drive top of funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle. The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence. Responsibilities Strategic Leadership & Opportunity Development • Drive top of funnel opportunity creation through two parallel tracks: engaging C level stakeholders with generative AI demonstrations (Amazon Q, Amazon Bedrock) and identifying data modernization needs for Lakehouse transformations. • Lead the design and architecture of dual solution portfolios: Generative AI Solutions: Amazon Bedrock implementations, Amazon Q deployments, QuickSight with Q capabilities, RAG architectures, and custom LLM solutions. Data Modernization: Enterprise Lakehouse architectures using AWS Glue, SageMaker Unified Studio, Databricks on AWS, and Snowflake on AWS. • Act as the trusted advisor, positioning generative AI as the transformational vision while grounding delivery in robust data platform modernization. • Develop compelling business cases that connect AI aspirations with practical data foundation requirements, demonstrating ROI across both portfolios. • Stay current with advancements in generative AI (foundation models, LLMs) and modern data architectures (Lakehouse patterns, data mesh, unified analytics). • Contribute to Rackspace's intellectual property through reference architectures covering both generative AI implementations and Lakehouse design patterns. • Mentor and provide leadership to Solution Architects by guiding technical development and fostering skill growth across both generative AI and data modernization solution areas. Customer Engagement & Solution Delivery • Serve as the primary technical lead orchestrating both generative AI discussions and data modernization programs for strategic accounts. • Build strategic relationships using two engagement models: Executive Level: Amazon Q demonstrations, QuickSight analytics with generative BI, art of the possible sessions. Technical Level: Lakehouse architecture workshops, platform assessments (Databricks vs Snowflake vs AWS native), migration planning. • Lead comprehensive consultative engagements that begin with generative AI vision (Amazon Q, Bedrock) and translate into concrete data modernization roadmaps. • Develop proposals that balance innovative AI capabilities with foundational data platform requirements. Guide customers through parallel journeys: generative AI adoption (POCs to production) and data platform modernization (legacy to Lakehouse). • Collaborate with sales teams to position both solution portfolios strategically based on customer maturity and needs. Technical Excellence & Market Awareness Maintain deep expertise across both solution domains: 1) Generative AI: Amazon Bedrock, Amazon Q, QuickSight Q, SageMaker JumpStart, prompt engineering, RAG architectures, vector databases. 2) Data Platforms: AWS Glue, SageMaker Unified Studio, Databricks on AWS, Snowflake on AWS, Redshift, EMR, Apache Iceberg, Delta Lake. • Position AWS solutions effectively against other cloud platforms' offerings in both generative AI (Azure OpenAI, Vertex AI) and data platforms (Azure Synapse, BigQuery). • Guide architectural decisions on build vs. buy for both AI capabilities and data platform components. Required Experience Deep experience with generative AI technologies: Amazon Bedrock, Amazon Q, LLM architectures, RAG implementations. Proven track record delivering data modernization: Lakehouse architectures, Databricks and/or Snowflake implementations, AWS Glue/EMR deployments. A bachelor's degree in computer science, Data Science, Engineering, Mathematics, or a related technical field is required. At the manager's discretion, additional relevant experience may substitute for the degree requirement. A minimum of 15 years of enterprise solution architecture experience. A minimum of 8 years of public cloud experience. A minimum of 5 years as a senior level architect or solutions leader with hands on experience in both AI/ML and data platform modernization. Proven Presales/Sales Engineering experience. Demonstrated success in engaging C level executives using generative AI demonstrations while delivering complex data platform transformations. Strong understanding across the full spectrum: AI/ML: Generative AI, foundation models, LLMs, traditional ML, prompt engineering, fine tuning. Data Platforms: Lakehouse architectures, data mesh, ETL/ELT, streaming, data governance, data quality. Proficiency in Python, SQL, and Spark with hands on experience in: Generative AI: LangChain, vector databases, embedding models. Data Engineering: PySpark, Apache Iceberg/Delta Lake, orchestration tools. A proven ability to articulate both visionary AI possibilities and practical data platform requirements to diverse audiences. Preferred Qualifications An advanced degree (Master's or PhD) in a relevant field. Experience with AWS professional services or AWS partner ecosystem across both AI and data domains. Multiple Lakehouse platforms: Databricks, Snowflake, AWS native (Glue + Athena + Redshift). Multiple AI platforms: AWS Bedrock, Azure OpenAI, Google Vertex AI. Industry certifications: AWS - Solutions Architect Professional, Machine Learning Specialty, Data Analytics Specialty. Platform specific - Databricks Certified, Snowflake SnowPro. Experience with regulated industries requiring governance for both AI and data platforms. Track record building practices that deliver both generative AI solutions and data modernization programs. Published thought leadership in generative AI applications and/or modern data architectures.
Deloitte
Cyber - CIAM Technical Specialist (Manager or Senior Consultant), Cyber Risk
Deloitte
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Mar 07, 2026
Full time
Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details
Senior Software Engineer - AWS Connect / Lex
Harrington Starr
AWSContactCentre/AmazonConnect-SoftwareEngineer Contract 12months Hybrid(UK?based) Upto£700perdayInsideIR35 We're partnering with a major UK enterprise expanding its AWS Contact Centre engineering capability. The team is building new features and services across multiple AmazonConnect instances and needs hands?onSeniorSoftwareEngineers who can design, build and support scalable, production?gradesolutions. This role is fully engineering? focused-notanarchitectposition. You'll be coding daily, working with AmazonConnect, Lex, Lambdas and modern TypeScript/Python across serverless architectures. If you're a hands?on engineer with strong AmazonConnect/Lex experience and want to build real, high?impact products in a large?scale environment, we'd love to hear from you. The role You will work with cross?functional product and engineering teams to: Design, develop and enhance services using AmazonConnect, AmazonLex, ContactFlows, Lambda, and LLM?driven capabilities Build new features and maintain existing products across multiple Connect environments Write clean, maintainable code in TypeScript, JavaScript, and Python Implement DevOps best practices: CI/CD, automated testing, monitoring, infrastructure?as?code Participate in code reviews and uphold strong engineering standards Troubleshoot complex issues across AWS services, contact flows and application layers Stay current with emerging AWS and AI technologies to support continuous improvement Key Requirements Proven experience as SeniorSoftwareEngineer Hands?on AWS engineering, especially: AmazonConnect ContactFlows/IVR AmazonLex Lambda(Node/Python) Strong coding ability in TypeScript, modern JavaScript frameworks and Python Experience integrating contactcentre technologies into enterprise systems Solid grounding in serverless, CI/CD, monitoring, and cloud?native engineering Excellent problem?solving skills and communication Nice to have Experience with LLMs or AWS AI/ML services Knowledge of microservices and secure cloud engineering Experienced delivering within Agile teams Contract Details 12?monthcontract Hybrid-3 days in London Upto£700/day If you're a hands?on engineer with strong AmazonConnect/Lex experience and want to build real, high?impact products in a large?scale environment, we'd love to hear from you. Apply now ?
Feb 27, 2026
Full time
AWSContactCentre/AmazonConnect-SoftwareEngineer Contract 12months Hybrid(UK?based) Upto£700perdayInsideIR35 We're partnering with a major UK enterprise expanding its AWS Contact Centre engineering capability. The team is building new features and services across multiple AmazonConnect instances and needs hands?onSeniorSoftwareEngineers who can design, build and support scalable, production?gradesolutions. This role is fully engineering? focused-notanarchitectposition. You'll be coding daily, working with AmazonConnect, Lex, Lambdas and modern TypeScript/Python across serverless architectures. If you're a hands?on engineer with strong AmazonConnect/Lex experience and want to build real, high?impact products in a large?scale environment, we'd love to hear from you. The role You will work with cross?functional product and engineering teams to: Design, develop and enhance services using AmazonConnect, AmazonLex, ContactFlows, Lambda, and LLM?driven capabilities Build new features and maintain existing products across multiple Connect environments Write clean, maintainable code in TypeScript, JavaScript, and Python Implement DevOps best practices: CI/CD, automated testing, monitoring, infrastructure?as?code Participate in code reviews and uphold strong engineering standards Troubleshoot complex issues across AWS services, contact flows and application layers Stay current with emerging AWS and AI technologies to support continuous improvement Key Requirements Proven experience as SeniorSoftwareEngineer Hands?on AWS engineering, especially: AmazonConnect ContactFlows/IVR AmazonLex Lambda(Node/Python) Strong coding ability in TypeScript, modern JavaScript frameworks and Python Experience integrating contactcentre technologies into enterprise systems Solid grounding in serverless, CI/CD, monitoring, and cloud?native engineering Excellent problem?solving skills and communication Nice to have Experience with LLMs or AWS AI/ML services Knowledge of microservices and secure cloud engineering Experienced delivering within Agile teams Contract Details 12?monthcontract Hybrid-3 days in London Upto£700/day If you're a hands?on engineer with strong AmazonConnect/Lex experience and want to build real, high?impact products in a large?scale environment, we'd love to hear from you. Apply now ?

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