RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE's programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. RISE delivers an innovative London wide project, DRIVE. DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators. DRIVE is currently being expanded across all 32 London Boroughs. The RESPECT, SafeLives, Social Finance-led project sees RISE collaborate with London boroughs, statutory agencies such as the police, probation service and childrens social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next. Key Accountabilities The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and the Drive Central Team. The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim's safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk. The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed. Management and Development: Provide each Team Leader/Case Manager with monthly Case Management Supervision. As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan. Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual. Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary. Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles. Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols. Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training. Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols. Management and Performance: Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service. To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised. Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director. Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery Strategic Management Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate. Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings. Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate. Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services. Share best practice with other Service Managers to further develop the role and the Drive project in general. Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective. Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase. Recording and administrative tasks: Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager. Ensure that Team Leader and Case Managers' files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards. Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018. Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work. General tasks: Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events. Attend management meetings as directed by line manager. Confidentiality and Information Security Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE's Privacy, IT and Data protection policies, and that of our partners where relevant. Comply with security measures in accordance with RISE policies and our partner's E-mail and Internet use. Safeguarding Children and Vulnerable Adults RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Other duties Undertake other duties as may be required which are commensurate with the grade and nature of the post. Cover for other management posts as appropriate. Knowledge, Skills, Abilities and Experience Essential Evidence of sound strategic thinking Experience managing staff Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions. Experience of managing performance and a track record of improving team/unit performance Ability to review and analyse data and apply problem solving skills to improve performance Experience of working effectively across organisational boundaries Experience of managing successful projects Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity Excellent communication skills - written, verbal and presentation Experience of managing budgets A strong understanding and experience of risk management Experience and knowledge of multi-agency liaison risk management. Experience of working with both Families, Children and Service Users. An Enhanced DBS Check is required for this role. Desirable A relevant qualification, e.g Management or strategic leadership Corporate responsibilities Vision Works towards our vision. Values Demonstrates our values every day, in relation to: People Change Innovation Diversity Excellence Evidence -led Collaboration Social impact Strategic Objectives Helps to achieve the RISE's Strategic Objectives. Promoting equality, diversity and rights Promote RISE's Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times. Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies. Embed considerations around diversity and inclusion into RISE's engagement with customers and stakeholders. Ongoing review of Marketing and communications strategies aimed at staff . click apply for full job details
Mar 05, 2026
Full time
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE's programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community. RISE delivers an innovative London wide project, DRIVE. DRIVE aims to reduce the number of adult and child victims of domestic abusive by disrupting and changing perpetrator behaviour and maintain effective risk management of high risk, high harm perpetrators. DRIVE is currently being expanded across all 32 London Boroughs. The RESPECT, SafeLives, Social Finance-led project sees RISE collaborate with London boroughs, statutory agencies such as the police, probation service and childrens social care and local specialist agencies to challenge the behaviour of high-risk perpetrators of domestic abuse. The focus of DRIVE is to hold the perpetrators to account, rather than expecting punitive measures of uprooting the victim and children from their family, community and schools to be the solution; thereby allowing the perpetrator to move from one victim to the next. Key Accountabilities The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and the Drive Central Team. The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim's safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk. The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed. Management and Development: Provide each Team Leader/Case Manager with monthly Case Management Supervision. As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan. Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual. Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary. Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles. Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols. Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training. Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols. Management and Performance: Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service. To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised. Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director. Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery Strategic Management Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate. Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings. Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate. Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services. Share best practice with other Service Managers to further develop the role and the Drive project in general. Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective. Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase. Recording and administrative tasks: Supervision sessions will be recorded on the Case Management Supervision pro-forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager. Ensure that Team Leader and Case Managers' files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards. Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018. Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work. General tasks: Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events. Attend management meetings as directed by line manager. Confidentiality and Information Security Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE's Privacy, IT and Data protection policies, and that of our partners where relevant. Comply with security measures in accordance with RISE policies and our partner's E-mail and Internet use. Safeguarding Children and Vulnerable Adults RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Other duties Undertake other duties as may be required which are commensurate with the grade and nature of the post. Cover for other management posts as appropriate. Knowledge, Skills, Abilities and Experience Essential Evidence of sound strategic thinking Experience managing staff Sound knowledge and understanding of Domestic Abuse work and Rehabilitative Interventions. Experience of managing performance and a track record of improving team/unit performance Ability to review and analyse data and apply problem solving skills to improve performance Experience of working effectively across organisational boundaries Experience of managing successful projects Sound knowledge of the principles of Equal Opportunities, anti-discriminatory practice and valuing diversity Excellent communication skills - written, verbal and presentation Experience of managing budgets A strong understanding and experience of risk management Experience and knowledge of multi-agency liaison risk management. Experience of working with both Families, Children and Service Users. An Enhanced DBS Check is required for this role. Desirable A relevant qualification, e.g Management or strategic leadership Corporate responsibilities Vision Works towards our vision. Values Demonstrates our values every day, in relation to: People Change Innovation Diversity Excellence Evidence -led Collaboration Social impact Strategic Objectives Helps to achieve the RISE's Strategic Objectives. Promoting equality, diversity and rights Promote RISE's Equality Policy and Code of Conduct and carry out duties and responsibilities with due regard to these polices at all times. Promote anti-discriminatory practice in ways that are consistent with professional legislative frameworks and RISE policies. Embed considerations around diversity and inclusion into RISE's engagement with customers and stakeholders. Ongoing review of Marketing and communications strategies aimed at staff . click apply for full job details
Regional Delivery Officer - East (Full-Time) Home/Field-based working in Bedfordshire, Buckinghamshire, Essex and Hertfordshire The Organisation Our client delivers expertise, resources, and vital support to organisations that use physical activity to make a positive impact on young people - and on communities. Through free support, resources and funding, they help trusted local leaders lower the barriers facing the next generation, building stronger, fairer communities with the help of their team and a pool of volunteer consultants. They are now looking for a Regional Delivery Officer to join them for a fixed-term contract until March 2027 on a full-time basis, working 37.5 hours per week. The Benefits - A salary of £27,318 per annum - 25 days' holiday plus Bank Holidays - Two additional personal days per year for wellbeing or religious observance - Two paid Volunteer Days each year - Up to five days' paid study leave for self-funded training - Flexible working arrangements - A confidential counselling service - Pension scheme - Monthly virtual Diversity & Inclusion "Open Space" - Cycle to Work scheme This is the ideal opportunity for a proactive, people-focused individual with a passion for community or voluntary physical activity and the drive to make a difference to join our client's vital, national organisation supporting grass-roots groups. You will have the chance to use your skills to strengthen the voluntary physical activity sector and improve outcomes for young people, helping unlock support for community organisations. Within an environment of initiative and commitment, you will be trusted to manage your own patch, and see the difference your work makes as groups grow in confidence, capacity and impact. What's more, our client will provide all the support you need and the chance for growth and development within the role so that every day will bring fresh, engaging challenges and the chance to enhance your expertise in a meaningful area. So, if you're ready to put your energy into a role that changes lives and communities across the East, read on and apply today. The Role As a Regional Delivery Officer, you'll work with organisations in Bedfordshire, Buckinghamshire, Essex and Hertfordshire to ensure they are supported to deliver physical activities in their local area. Specifically, you'll act as their key point of contact, building strong relationships and keeping them informed and connected to the services that will help them thrive. You will seek to understand the challenges they face and connect them with the right, tailored support, whether that's specialist advice, volunteer expertise or guidance on developing their organisation. Working alongside the Area Manager, you'll help deliver regional engagement plans and ensure groups feel informed, encouraged and equipped to grow. Additionally, you will: - Promote our client's services and welcome new groups into the network - Help groups strengthen their operations - Develop engaging communications for groups across your region - Support volunteers and help deliver networking or learning events About You To be considered as a Regional Delivery Officer, you will need: - Experience in a people-facing or group-support role - Experience of working with partners and stakeholders to deliver programmes or projects - Experience administering or delivering programmes or projects to a high standard - Strong administrative skills and experience using databases and digital systems - An understanding of the voluntary or community physical activity sector - An understanding of the needs of organisations delivering "physical activity for good" - An understanding of policies and procedures that support grant or funding applications - Confident communication skills, with the ability to engage groups and stakeholders The closing date for this role is 9th March 2026, at 9am. Please complete the EDI Monitoring Form when you are applying. This is a mandatory part of the process, but you can select 'Prefer not to answer' to any of the questions. Other organisations may call this role Community Officer, Development Officer, Programme Delivery Officer, or Community Engagement Officer. Webrecruit and our clients are equal opportunities employers, value diversity, and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support community groups and make a real difference for young people as a Regional Delivery Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 05, 2026
Full time
Regional Delivery Officer - East (Full-Time) Home/Field-based working in Bedfordshire, Buckinghamshire, Essex and Hertfordshire The Organisation Our client delivers expertise, resources, and vital support to organisations that use physical activity to make a positive impact on young people - and on communities. Through free support, resources and funding, they help trusted local leaders lower the barriers facing the next generation, building stronger, fairer communities with the help of their team and a pool of volunteer consultants. They are now looking for a Regional Delivery Officer to join them for a fixed-term contract until March 2027 on a full-time basis, working 37.5 hours per week. The Benefits - A salary of £27,318 per annum - 25 days' holiday plus Bank Holidays - Two additional personal days per year for wellbeing or religious observance - Two paid Volunteer Days each year - Up to five days' paid study leave for self-funded training - Flexible working arrangements - A confidential counselling service - Pension scheme - Monthly virtual Diversity & Inclusion "Open Space" - Cycle to Work scheme This is the ideal opportunity for a proactive, people-focused individual with a passion for community or voluntary physical activity and the drive to make a difference to join our client's vital, national organisation supporting grass-roots groups. You will have the chance to use your skills to strengthen the voluntary physical activity sector and improve outcomes for young people, helping unlock support for community organisations. Within an environment of initiative and commitment, you will be trusted to manage your own patch, and see the difference your work makes as groups grow in confidence, capacity and impact. What's more, our client will provide all the support you need and the chance for growth and development within the role so that every day will bring fresh, engaging challenges and the chance to enhance your expertise in a meaningful area. So, if you're ready to put your energy into a role that changes lives and communities across the East, read on and apply today. The Role As a Regional Delivery Officer, you'll work with organisations in Bedfordshire, Buckinghamshire, Essex and Hertfordshire to ensure they are supported to deliver physical activities in their local area. Specifically, you'll act as their key point of contact, building strong relationships and keeping them informed and connected to the services that will help them thrive. You will seek to understand the challenges they face and connect them with the right, tailored support, whether that's specialist advice, volunteer expertise or guidance on developing their organisation. Working alongside the Area Manager, you'll help deliver regional engagement plans and ensure groups feel informed, encouraged and equipped to grow. Additionally, you will: - Promote our client's services and welcome new groups into the network - Help groups strengthen their operations - Develop engaging communications for groups across your region - Support volunteers and help deliver networking or learning events About You To be considered as a Regional Delivery Officer, you will need: - Experience in a people-facing or group-support role - Experience of working with partners and stakeholders to deliver programmes or projects - Experience administering or delivering programmes or projects to a high standard - Strong administrative skills and experience using databases and digital systems - An understanding of the voluntary or community physical activity sector - An understanding of the needs of organisations delivering "physical activity for good" - An understanding of policies and procedures that support grant or funding applications - Confident communication skills, with the ability to engage groups and stakeholders The closing date for this role is 9th March 2026, at 9am. Please complete the EDI Monitoring Form when you are applying. This is a mandatory part of the process, but you can select 'Prefer not to answer' to any of the questions. Other organisations may call this role Community Officer, Development Officer, Programme Delivery Officer, or Community Engagement Officer. Webrecruit and our clients are equal opportunities employers, value diversity, and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support community groups and make a real difference for young people as a Regional Delivery Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Customer Compliance Administrator Private Health Insurance Bradford £26,000 - £28,000 HYBRID - 2 DAYS HOME WORKING after training period 35 HOURS MON - FRI 09.00 - 17.00 An excellent salary is offered with super benefits, 25 days holiday plus banks, hybrid working, free on-site parking, gym membership, private healthcare and great pension. Working closely with clients to deeply understand their needs, enabling you to develop solutions that are truly best-in-class. My client has the expertise required to solve even the most complex challenges. Their entrepreneurial approach promotes innovation, integrity and a constant focus on delivering the best solutions for their clients. You will be providing an efficient service and support to the account managers, to a portfolio of clients in respect of their healthcare schemes. The schemes will largely be experience rated schemes but may also include smaller age rated schemes. As the Client Service Coordinator, you will be responsible for providing support, which will include regular Teams meetings with clients. In a collaborative way you challenge wider processes to enable and drive improvements to service whilst ensuring compliance. You build strong internal, client and provider relationships based on respect that develops and builds loyalty, retention and increased client benefit spend. This is a great opportunity for someone looking to advance in the Insurance industry, if you enjoy building and maintaining internal relationships, supporting teams with demanding adminstrative tasks and managing customer relationships, this is most certainly the role for you. If you thrive and enjoy the pressure that comes with working in a data responsible role and have superb administrative support experience for this super busy Client Services team. You need a great positive and professional attitude for this super team based in Shipley/Baildon. A confident Excel user is absolutely essential for this role as you will be solely responsible for recording activity with customers and producing analytical reports and stats. Working well under pressure as you know comes hand in hand with this type of position, if you thrive working in a busy environment and react well to finding solutions for internal teams then I would really like to speak with you. Managing client queries will be a key part of this role whilst assisting the account managers with all the relevant administrative support. Ensuring renewal communications are issued to clients and provide assistance to consultants and clients . Your Excel skills will be needed as youy will be required to analyse data and prepare client reports and support with tender and new business activities. I look forward to hearing form you, thank you for applying. Lisa Farr Associates Recruitment Specialist
Mar 05, 2026
Full time
Customer Compliance Administrator Private Health Insurance Bradford £26,000 - £28,000 HYBRID - 2 DAYS HOME WORKING after training period 35 HOURS MON - FRI 09.00 - 17.00 An excellent salary is offered with super benefits, 25 days holiday plus banks, hybrid working, free on-site parking, gym membership, private healthcare and great pension. Working closely with clients to deeply understand their needs, enabling you to develop solutions that are truly best-in-class. My client has the expertise required to solve even the most complex challenges. Their entrepreneurial approach promotes innovation, integrity and a constant focus on delivering the best solutions for their clients. You will be providing an efficient service and support to the account managers, to a portfolio of clients in respect of their healthcare schemes. The schemes will largely be experience rated schemes but may also include smaller age rated schemes. As the Client Service Coordinator, you will be responsible for providing support, which will include regular Teams meetings with clients. In a collaborative way you challenge wider processes to enable and drive improvements to service whilst ensuring compliance. You build strong internal, client and provider relationships based on respect that develops and builds loyalty, retention and increased client benefit spend. This is a great opportunity for someone looking to advance in the Insurance industry, if you enjoy building and maintaining internal relationships, supporting teams with demanding adminstrative tasks and managing customer relationships, this is most certainly the role for you. If you thrive and enjoy the pressure that comes with working in a data responsible role and have superb administrative support experience for this super busy Client Services team. You need a great positive and professional attitude for this super team based in Shipley/Baildon. A confident Excel user is absolutely essential for this role as you will be solely responsible for recording activity with customers and producing analytical reports and stats. Working well under pressure as you know comes hand in hand with this type of position, if you thrive working in a busy environment and react well to finding solutions for internal teams then I would really like to speak with you. Managing client queries will be a key part of this role whilst assisting the account managers with all the relevant administrative support. Ensuring renewal communications are issued to clients and provide assistance to consultants and clients . Your Excel skills will be needed as youy will be required to analyse data and prepare client reports and support with tender and new business activities. I look forward to hearing form you, thank you for applying. Lisa Farr Associates Recruitment Specialist
We're now working on a fantastic PA position for a very prestigious and well-renowned company based in Hemel Hempstead, this will be on a temporary basis for at least the next 6+ weeks on a cover basis. In this role, you'd be working in quite a traditional styled PA position and working closely with the company CEO. This role is going to suit someone with the ability to work as a traditional PA who is suited to helping coordinate the diary of not only the CEO but also another senior director, as well as supporting with communications and various administrative tasks. On top of this, because of the nature of the business, role and level of the people you'll be working with, it is essential that whoever goes into this role is able to prove and demonstrate they can work with great discretion, confidentiality and be a trusted ally. We are ideally looking for someone that is able to commit to between 30 and 37.5 hours and working either 4 or 5 days a week, these days/hours will need to be working in the Maylands based offices to be closely situated with the CEO and team. As this is a temporary position, you'd be paid weekly every Friday and this will be paying a day rate of 150 + holiday accrual, which can be broken down into an hourly rate if you were to work an unorthodox pattern. What do we need from you: A traditional PA/EA Available to start in January, the sooner the better! Someone able to show and prove great levels of discretion and confidentiality A fantastic communicator Great administration skills and the ability to work to a high level in a fast-paced environment What to expect day-to-day (Please note you may not be asked or trained to get involved in all of the below duties): Managing diaries, scheduling appointments, and coordinating meetings both F2F and on Teams for CEO and wider team. Ensuring confidential and sensitive information is secure at all times. Handling incoming correspondence, including emails, Teams messages, phone calls, and letters, and responding or redirecting as appropriate. Maintaining comprehensive filing systems, both electronic and paper-based. Liaising with internal and external stakeholders to ensure seamless communication. Acts as secretary to meetings, preparing agendas and minutes of the meeting. Send information to external partners on escalated complaints and supports process. Manages the day-to-day relationship with the company legal team. We're now exclusively partnering with this company on the role and going to be looking to speak with candidates and set up interviews to take place as soon as possible - Apply and get in touch with Bobby for more information. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.
Mar 05, 2026
Contractor
We're now working on a fantastic PA position for a very prestigious and well-renowned company based in Hemel Hempstead, this will be on a temporary basis for at least the next 6+ weeks on a cover basis. In this role, you'd be working in quite a traditional styled PA position and working closely with the company CEO. This role is going to suit someone with the ability to work as a traditional PA who is suited to helping coordinate the diary of not only the CEO but also another senior director, as well as supporting with communications and various administrative tasks. On top of this, because of the nature of the business, role and level of the people you'll be working with, it is essential that whoever goes into this role is able to prove and demonstrate they can work with great discretion, confidentiality and be a trusted ally. We are ideally looking for someone that is able to commit to between 30 and 37.5 hours and working either 4 or 5 days a week, these days/hours will need to be working in the Maylands based offices to be closely situated with the CEO and team. As this is a temporary position, you'd be paid weekly every Friday and this will be paying a day rate of 150 + holiday accrual, which can be broken down into an hourly rate if you were to work an unorthodox pattern. What do we need from you: A traditional PA/EA Available to start in January, the sooner the better! Someone able to show and prove great levels of discretion and confidentiality A fantastic communicator Great administration skills and the ability to work to a high level in a fast-paced environment What to expect day-to-day (Please note you may not be asked or trained to get involved in all of the below duties): Managing diaries, scheduling appointments, and coordinating meetings both F2F and on Teams for CEO and wider team. Ensuring confidential and sensitive information is secure at all times. Handling incoming correspondence, including emails, Teams messages, phone calls, and letters, and responding or redirecting as appropriate. Maintaining comprehensive filing systems, both electronic and paper-based. Liaising with internal and external stakeholders to ensure seamless communication. Acts as secretary to meetings, preparing agendas and minutes of the meeting. Send information to external partners on escalated complaints and supports process. Manages the day-to-day relationship with the company legal team. We're now exclusively partnering with this company on the role and going to be looking to speak with candidates and set up interviews to take place as soon as possible - Apply and get in touch with Bobby for more information. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing, and IT Helpdesk/IT support.
Deputy Head of Estates Operations and Compliance - MOC This is an exciting role to work as a key member of the Operational Estates Compliance Management Team. The successful candidate will need to have experience in an environment with complex hospital buildings and engineering services and be able to lead and motivate the team. You will need to work with minimal supervision have a thorough understanding of risk management and carry out technical audits. Main duties of the job Main Duties will be: To monitor and optimise he performance of the Trust's assets and resources regarding physical condition, functional suitability and compliance with statutory and quality standards. Contributing to the development and implementation of Directorate Strategies. Assisting in the delivery of Capital Projects as required to include capital allocation of statutory standards compliance monies. Producing, implementing and developing Trust wide policies for aspects that fall within the Directorate's portfolio. Contributing to the Directorate business and strategic planning processes for the Estates function. Deputising for the Head of Estates and Compliance on a regular basis and throughout periods of annual leave and absence, by chairing departmental and divisional meetings and being the primary point of contact for all day-to-day operational issues. To manage the Estates departmental Health & Safety arrangements and be responsible for reviewing, auditing and monitoring these arrangements. To input and present the Divisional Health & Safety Report (on Facilities, Estates and Capital Projects) to the Trust Health & Safety Committee. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise. Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk) Job responsibilities Main Duties will be: To monitor and optimise he performance of the Trust's assets and resources regarding physical condition, functional suitability and compliance with statutory and quality standards. Contributing to the development and implementation of Directorate Strategies. Assisting in the delivery of Capital Projects as required to include capital allocation of statutory standards compliance monies. Producing, implementing and developing Trust wide policies for aspects that fall within the Directorate's portfolio. Contributing to the Directorate business and strategic planning processes for the Estates function. Deputising for the Head of Estates and Compliance on a regular basis and throughout periods of annual leave and absence, by chairing departmental and divisional meetings and being the primary point of contact for all day-to-day operational issues. To manage the Estates departmental Health & Safety arrangements and be responsible for reviewing, auditing and monitoring these arrangements. To input and present the Divisional Health & Safety Report (on Facilities, Estates and Capital Projects) to the Trust Health & Safety Committee. Person Specification Qualifications Degree qualified together with membership of a relevant professional body Qualifications Formal Health & Safety qualification Experience Relevant experience in Estates/Facilities in the NHS Relevant experience in an environment with complex buildings and engineering service installations Highly developed specialist knowledge of hospital building and engineering services Working knowledge of NHS 'Best Practice' as set down in HTM and other similar documents Excellent understanding and evidenced application of Risk Assessment, Risk Management and Risk Treatment Planning Methodologies Experience of management of major capital development projects Experienced in the production and presentation of business cases at senior management level Management/Supervision/Co-ordination Skills Able to identify data for measurement of performance Knowledge Knowledge of Capital Procurement in the NHS. Understand the business planning process and requirements of the Capital Investment Module (CIM) Sound professional/technical knowledge of Estates issues (e.g. Health Technical Memoranda, Health Building Notes) Responsibility for Financial Resources Able to achieve financial balance, including setting agreed delegated levels of financial authority. Responsible for provision of cost effective and efficient operational Estates services Responsible for the appointment and management on site of many types of contractors across a wide range of disciplines communication Possess excellent interpersonal and presentation skills and have the ability to communicate at all levels within the organisation and with external agencies Able to develop and maintain relationships across a wide range of managers/clinicians, PFI Partners and staff at all levels Personal Qualities Self confident,willing to raise contentious issues whilst listening to others Personal Qualities Be well organised and able to use or develop appropriate administrative systems. Ability to think strategically. Management/Supervision/Co-ordination Skills Able to lead, motivate and co-ordinate a team Able to analyse and facilitate solutions for problems that may be multi-factorial and not have obvious solutions. Awareness of workforce planning, training and development Displays coaching style, team leadership and development skills Management/Supervision/Co-ordination Skills Able to assess the strategic impact of different options on the effectiveness of the organisation as a whole The formulation of long, medium and short term plans for the redeployment of departmental resources including assessment of impact on Risk, Trust Objectives, Staffing and Priorities Able to prioritise and monitor a heavy, varied and unpredictable workload on a day-to-day basis Management/Supervision/Co-ordination Skills Able to plan, prioritise and monitor the workload of staff and those contributing to project work Identification of relevant information and its sources Undertake audits of work to ensure that outcomes align with key objectives and standards Works with minimum supervision and is accountable for own actions and decisions within Trust Policies and Procedures Responsible for recruitment, selection, training and development and performance of estates staff Must possess a high degree of accuracy and attention to detail Able to write clearly, interpret highly complex information and write reports and Trust Policies Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 05, 2026
Full time
Deputy Head of Estates Operations and Compliance - MOC This is an exciting role to work as a key member of the Operational Estates Compliance Management Team. The successful candidate will need to have experience in an environment with complex hospital buildings and engineering services and be able to lead and motivate the team. You will need to work with minimal supervision have a thorough understanding of risk management and carry out technical audits. Main duties of the job Main Duties will be: To monitor and optimise he performance of the Trust's assets and resources regarding physical condition, functional suitability and compliance with statutory and quality standards. Contributing to the development and implementation of Directorate Strategies. Assisting in the delivery of Capital Projects as required to include capital allocation of statutory standards compliance monies. Producing, implementing and developing Trust wide policies for aspects that fall within the Directorate's portfolio. Contributing to the Directorate business and strategic planning processes for the Estates function. Deputising for the Head of Estates and Compliance on a regular basis and throughout periods of annual leave and absence, by chairing departmental and divisional meetings and being the primary point of contact for all day-to-day operational issues. To manage the Estates departmental Health & Safety arrangements and be responsible for reviewing, auditing and monitoring these arrangements. To input and present the Divisional Health & Safety Report (on Facilities, Estates and Capital Projects) to the Trust Health & Safety Committee. About us At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace. As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise. Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk) Job responsibilities Main Duties will be: To monitor and optimise he performance of the Trust's assets and resources regarding physical condition, functional suitability and compliance with statutory and quality standards. Contributing to the development and implementation of Directorate Strategies. Assisting in the delivery of Capital Projects as required to include capital allocation of statutory standards compliance monies. Producing, implementing and developing Trust wide policies for aspects that fall within the Directorate's portfolio. Contributing to the Directorate business and strategic planning processes for the Estates function. Deputising for the Head of Estates and Compliance on a regular basis and throughout periods of annual leave and absence, by chairing departmental and divisional meetings and being the primary point of contact for all day-to-day operational issues. To manage the Estates departmental Health & Safety arrangements and be responsible for reviewing, auditing and monitoring these arrangements. To input and present the Divisional Health & Safety Report (on Facilities, Estates and Capital Projects) to the Trust Health & Safety Committee. Person Specification Qualifications Degree qualified together with membership of a relevant professional body Qualifications Formal Health & Safety qualification Experience Relevant experience in Estates/Facilities in the NHS Relevant experience in an environment with complex buildings and engineering service installations Highly developed specialist knowledge of hospital building and engineering services Working knowledge of NHS 'Best Practice' as set down in HTM and other similar documents Excellent understanding and evidenced application of Risk Assessment, Risk Management and Risk Treatment Planning Methodologies Experience of management of major capital development projects Experienced in the production and presentation of business cases at senior management level Management/Supervision/Co-ordination Skills Able to identify data for measurement of performance Knowledge Knowledge of Capital Procurement in the NHS. Understand the business planning process and requirements of the Capital Investment Module (CIM) Sound professional/technical knowledge of Estates issues (e.g. Health Technical Memoranda, Health Building Notes) Responsibility for Financial Resources Able to achieve financial balance, including setting agreed delegated levels of financial authority. Responsible for provision of cost effective and efficient operational Estates services Responsible for the appointment and management on site of many types of contractors across a wide range of disciplines communication Possess excellent interpersonal and presentation skills and have the ability to communicate at all levels within the organisation and with external agencies Able to develop and maintain relationships across a wide range of managers/clinicians, PFI Partners and staff at all levels Personal Qualities Self confident,willing to raise contentious issues whilst listening to others Personal Qualities Be well organised and able to use or develop appropriate administrative systems. Ability to think strategically. Management/Supervision/Co-ordination Skills Able to lead, motivate and co-ordinate a team Able to analyse and facilitate solutions for problems that may be multi-factorial and not have obvious solutions. Awareness of workforce planning, training and development Displays coaching style, team leadership and development skills Management/Supervision/Co-ordination Skills Able to assess the strategic impact of different options on the effectiveness of the organisation as a whole The formulation of long, medium and short term plans for the redeployment of departmental resources including assessment of impact on Risk, Trust Objectives, Staffing and Priorities Able to prioritise and monitor a heavy, varied and unpredictable workload on a day-to-day basis Management/Supervision/Co-ordination Skills Able to plan, prioritise and monitor the workload of staff and those contributing to project work Identification of relevant information and its sources Undertake audits of work to ensure that outcomes align with key objectives and standards Works with minimum supervision and is accountable for own actions and decisions within Trust Policies and Procedures Responsible for recruitment, selection, training and development and performance of estates staff Must possess a high degree of accuracy and attention to detail Able to write clearly, interpret highly complex information and write reports and Trust Policies Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Justlife s Vision Making people's experience of temporary accommodation be short, safe and healthy. About this role The role of Health Engagement Worker will involve supporting a caseload of service users that are experiencing homelessness. The role requires the use of specialist knowledge and relationship skills to influence service users with varying degrees of mental health, addiction and trauma related issues to engage with health services. This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners Arch Healthcare the role is dependent on good communication and joint working with a variety of partners and professionals. The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity. A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role. Making decisions, in the moment to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one s own resilience levels and exercising appropriate levels of self-care. Why do we exist Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible. How do we operate? Our values guide our work and are very important to us: Collaboration before competition People before programmes Innovation before Institutions What do we do? Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights. We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change. Why work for us? Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Perks of working at Justlife Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years service and 30 days after 10 years service) Additional 5 days annual leave purchase scheme through salary sacrifice Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print) Cycle to work scheme 2 Volunteering days per year Key terms and conditions Job Title: Health Engagement Worker Hours: 37.5 hours per week Contract: Permanent Normal hrs to be worked: Monday-Friday 9am-5pm Location: Brighton Salary: £29,892 per Annum Application Process To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV here. Deadline for applications is midnight 15th March. Provisional interview dates will be the week of 23rd March. Role Summary The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity. A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role. Role Description Service Delivery Using frontline practical and procedural knowledge of working with complex service users to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to; Assisting them in addressing housing, financial, health or wellbeing needs Accompanying them to appointments Connecting them with appropriate support services such as substance misuse services or food banks Collaborating with agencies such as the local authority, housing providers and support services Advocating on behalf of the service user to access medical care, housing and benefits. Maintaining regular contact, a listening ear and emotional support during times of crisis Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients. Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies. Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained. Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of service users. Support delivery of the activities programme where needed. Brief and liaise with other members of the team and external agencies regarding service users, enabling them to effectively carry out their roles. To record all service user data on the Inform system within the standards set by the organisation. Carry out light physical tasks, such as travelling to visit service users, shopping or lifting office equipment. Oversee work streams within the project as directed by the Project Lead. Service Development Collaborate with the Advocacy and Patient Discharge Coordinater, maintain good standards of support for patients as well as good communication with hospital staff and the weekday in-reach team. Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients. Provide reports and case studies when requested. To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events. Research Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of service users in design and delivery of the service. This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder. Person Specification Experience Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group) Experience of working with drug and alcohol dependent adults or those experiencing poor mental health Skills Care, empathy and skilled in dealing with emotionally vulnerable service users Excellent ability to engage with service users in an empowering manner Effective communication; written and oral skills Effective administrative and IT skills Excellent organisational skills Knowledge Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy. . click apply for full job details
Mar 05, 2026
Full time
Justlife s Vision Making people's experience of temporary accommodation be short, safe and healthy. About this role The role of Health Engagement Worker will involve supporting a caseload of service users that are experiencing homelessness. The role requires the use of specialist knowledge and relationship skills to influence service users with varying degrees of mental health, addiction and trauma related issues to engage with health services. This will include advocacy in registering them for medical services and accompanying them to appointments; assisting them in addressing all aspects of physical and mental health or substance addiction needs, as well as advocating or them to get access to source housing and social security benefits. Working collaboratively with our partners Arch Healthcare the role is dependent on good communication and joint working with a variety of partners and professionals. The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity. A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role. Making decisions, in the moment to do the right thing to mitigate risk with service users can place high emotional demands on the job holder. The role is highly reactive, unpredictable and at times, chaotic. The role therefore requires a high degree of self-awareness to one s own resilience levels and exercising appropriate levels of self-care. Why do we exist Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible. How do we operate? Our values guide our work and are very important to us: Collaboration before competition People before programmes Innovation before Institutions What do we do? Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights. We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change. Why work for us? Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Perks of working at Justlife Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years service and 30 days after 10 years service) Additional 5 days annual leave purchase scheme through salary sacrifice Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print) Cycle to work scheme 2 Volunteering days per year Key terms and conditions Job Title: Health Engagement Worker Hours: 37.5 hours per week Contract: Permanent Normal hrs to be worked: Monday-Friday 9am-5pm Location: Brighton Salary: £29,892 per Annum Application Process To apply, please upload a covering letter addressing how you meet the person specification, together with an up-to-date CV here. Deadline for applications is midnight 15th March. Provisional interview dates will be the week of 23rd March. Role Summary The role requires a high degree of motivation to support complex and vulnerable people, often in a lone-working situation. With a passion to work collaboratively with others for the good of our service users, and with some experience of working in a related field in a voluntary or paid capacity. A high degree of emotional intelligence is required to support service users, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse, crime and low self-worth. A role of this nature will experience a range of emotions from joy to grief and as such requires a high degree of resilience to cope with the emotional demands of the role. Role Description Service Delivery Using frontline practical and procedural knowledge of working with complex service users to support them to engage with health care services during their housing vulnerability. This could include, but is not limited to; Assisting them in addressing housing, financial, health or wellbeing needs Accompanying them to appointments Connecting them with appropriate support services such as substance misuse services or food banks Collaborating with agencies such as the local authority, housing providers and support services Advocating on behalf of the service user to access medical care, housing and benefits. Maintaining regular contact, a listening ear and emotional support during times of crisis Helping increase their self-confidence and self-efficacy to improve their chances of moving on from homelessness Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients. Use interpersonal and communication skills to provide support to service users and collaborate with others including colleagues, partner agencies, health care professionals and external agencies. Take duty of care seriously by assessing the service users social and environmental conditions, drawing out and passing on relevant information to and from healthcare professionals, ensuring client confidentiality is maintained. Use of excellent writing skills to prepare and submit housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of service users. Support delivery of the activities programme where needed. Brief and liaise with other members of the team and external agencies regarding service users, enabling them to effectively carry out their roles. To record all service user data on the Inform system within the standards set by the organisation. Carry out light physical tasks, such as travelling to visit service users, shopping or lifting office equipment. Oversee work streams within the project as directed by the Project Lead. Service Development Collaborate with the Advocacy and Patient Discharge Coordinater, maintain good standards of support for patients as well as good communication with hospital staff and the weekday in-reach team. Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients. Provide reports and case studies when requested. To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in appropriate staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events. Research Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of service users in design and delivery of the service. This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder. Person Specification Experience Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group) Experience of working with drug and alcohol dependent adults or those experiencing poor mental health Skills Care, empathy and skilled in dealing with emotionally vulnerable service users Excellent ability to engage with service users in an empowering manner Effective communication; written and oral skills Effective administrative and IT skills Excellent organisational skills Knowledge Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to become and stay healthy. . click apply for full job details
A community support organization in Northern Ireland seeks an experienced Administrative Officer to provide vital administrative support across governance functions. Responsibilities include managing enquiries, organizing meetings, and handling confidential information. Applicants should have at least 5 GCSEs, 2 years' relevant experience, and proficiency in Microsoft Office tools. This is a permanent position offering a salary between £26,449 and £28,094 annually. Ensure timely communication and professional conduct at all times.
Mar 05, 2026
Full time
A community support organization in Northern Ireland seeks an experienced Administrative Officer to provide vital administrative support across governance functions. Responsibilities include managing enquiries, organizing meetings, and handling confidential information. Applicants should have at least 5 GCSEs, 2 years' relevant experience, and proficiency in Microsoft Office tools. This is a permanent position offering a salary between £26,449 and £28,094 annually. Ensure timely communication and professional conduct at all times.
Location: Full time onsite in our Exeter site. Right to Work: Candidates must be based in the UK. We are unable to offer visa sponsorship for this role. About this Role This role is advertised for a Laboratory Quality Officer, Exeter, is a quality professional who has a good understanding of accredited histopathology laboratory operations both in the context of digital clinical histolopathology laboratory and reporting services. In addition to their scientific, technical and administrative role, they will have responsibility for implementing, overseeing and promoting the laboratory quality management system in their area. You will be successful in this role if you are proactive in taking initiative, you are adept in engaging diverse stakeholders, you are innovative with problem-solving, and you have a collaborative spirit within a team environment. Responsibilities Quality support to digital scanning and histopathology laboratory operations in the UK. Collaborate closely with cross functional teams including customer support, pathologist management, IT, automation & integration engineers, CMO, business development, laboratory operations, QA, regulatory affairs etc to deliver highest quality clinical services to customers. Develop and implement laboratory policies and procedures to ISO 15189:2022, ensuring quality and integrity of laboratory data. Maintain UKAS accreditation for laboratory operations and services to ISO 15189:2022, ensuring compliance to these. Manage and oversee document control within the laboratory; to ensure documents are reviewed in a timely manner; and that all documents issued are correctly controlled & managed in line with the document control procedure in coordination with senior quality services manager. Lead and co coordinate change management activities to document changes within the quality management system. Co coordinate with R&D, software development, technology teams, Quality Assurance colleagues, Regulatory Affairs and other stakeholders when introducing new technologies, including AI systems, automations, integrations, into Clinical Services. Oversee the audit calendar for the laboratory; ensuring all internal audits are carried out in a timely manner, in liaison with the Operations Management. Monitor and manage laboratory audit non conformance, complaints, CAPAs and error logs; liaise with the Operations Manager/senior quality services manager to ensure that actions are appropriately actioned and closed within the required timeframe. Liaise regularly with the Operations Manager on quality management issues, identify areas of concern and take action where necessary escape to senior quality services manager as appropriate. Share learning and good practice with the other services within the company. Lead quality and clinical risk management activities with various stakeholders including maintaining risk registers, process diagrams, risk reviews, coordinating risk mitigations activities. Manage and coordinate laboratory and equipment validation activities with various stakeholders. Oversee and support in complying with quality KPI on a monthly basis & provide monthly trend analysis for KPI reviews. Ensure that all employees are aware of their responsibilities with regards to quality management; are adequately trained; and that all staff performing quality tasks have completed relevant competencies for performing such tasks. Work closely with management in providing advice and support to staff in the implementation of the quality management system, particularly in regards to documentation, training, audit and non conformance management. Manage participation in the EQA schemes that the laboratory subscribes to, on behalf of the Operations Managers. Support regulatory audits of laboratory services as required, for example UKAS. Support the development and implementation of AI assisted pathology tools for clinical and preclinical use, ensuring regulatory acceptance as applicable. Support any other duties as assigned by quality service management. Training required for the role may include ISMS, GLP, DocuSign and GDPR/HIPAA awareness. Required Skills and Experience Bachelor's degree in Biomedical Science or similar Life Science qualification At least 3 years of experience in ISO 15189 accredited histopathology laboratories Experience with digital pathology Excellent communication, collaboration, and leadership skills Strong problem solving and analytical skills. Ability to work under pressure and meet tight deadlines Work full time on site at the Exeter laboratory You will have shown leadership skills in previous positions and are keen to develop these skills further by owning your role from end to end. You bring a sense of urgency to the work that you do and are able to execute on tasks by using your initiative. You enjoy innovating and bringing new ideas to the table. You like to have autonomy in your role and the independence to manage your own time and workload. You are highly collaborative and enjoy working with lots of different teams and people. You thrive in a fast paced environment and can manage changing priorities. Desirable Skills and Experience Knowledge of AI cloud computing, electronic data archiving is an advantage Experience with Gen AI tools is an advantage What are the benefits of working with Diagnexia? Competitive salary with performance based annual increments. Healthcare benefits Competitive annual leave A true sense of meaning in your work by contributing to better patient outcomes. The opportunity to work alongside a world class high performing team in a hyper growth startup environment. A chance to work on exciting,challenging and unique projects. Regular performance feedback and significant career growth opportunities. A highly collaborative and supportive multi cultural team. About the Company Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services. Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 190 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago. As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting edge diagnostic solutions to healthcare organisations worldwide. Our cloud based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry. We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it. We are looking for a highly motivated individual who is excited to take on challenges and value making a difference in their day to day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field. Deciphex is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law.
Mar 05, 2026
Full time
Location: Full time onsite in our Exeter site. Right to Work: Candidates must be based in the UK. We are unable to offer visa sponsorship for this role. About this Role This role is advertised for a Laboratory Quality Officer, Exeter, is a quality professional who has a good understanding of accredited histopathology laboratory operations both in the context of digital clinical histolopathology laboratory and reporting services. In addition to their scientific, technical and administrative role, they will have responsibility for implementing, overseeing and promoting the laboratory quality management system in their area. You will be successful in this role if you are proactive in taking initiative, you are adept in engaging diverse stakeholders, you are innovative with problem-solving, and you have a collaborative spirit within a team environment. Responsibilities Quality support to digital scanning and histopathology laboratory operations in the UK. Collaborate closely with cross functional teams including customer support, pathologist management, IT, automation & integration engineers, CMO, business development, laboratory operations, QA, regulatory affairs etc to deliver highest quality clinical services to customers. Develop and implement laboratory policies and procedures to ISO 15189:2022, ensuring quality and integrity of laboratory data. Maintain UKAS accreditation for laboratory operations and services to ISO 15189:2022, ensuring compliance to these. Manage and oversee document control within the laboratory; to ensure documents are reviewed in a timely manner; and that all documents issued are correctly controlled & managed in line with the document control procedure in coordination with senior quality services manager. Lead and co coordinate change management activities to document changes within the quality management system. Co coordinate with R&D, software development, technology teams, Quality Assurance colleagues, Regulatory Affairs and other stakeholders when introducing new technologies, including AI systems, automations, integrations, into Clinical Services. Oversee the audit calendar for the laboratory; ensuring all internal audits are carried out in a timely manner, in liaison with the Operations Management. Monitor and manage laboratory audit non conformance, complaints, CAPAs and error logs; liaise with the Operations Manager/senior quality services manager to ensure that actions are appropriately actioned and closed within the required timeframe. Liaise regularly with the Operations Manager on quality management issues, identify areas of concern and take action where necessary escape to senior quality services manager as appropriate. Share learning and good practice with the other services within the company. Lead quality and clinical risk management activities with various stakeholders including maintaining risk registers, process diagrams, risk reviews, coordinating risk mitigations activities. Manage and coordinate laboratory and equipment validation activities with various stakeholders. Oversee and support in complying with quality KPI on a monthly basis & provide monthly trend analysis for KPI reviews. Ensure that all employees are aware of their responsibilities with regards to quality management; are adequately trained; and that all staff performing quality tasks have completed relevant competencies for performing such tasks. Work closely with management in providing advice and support to staff in the implementation of the quality management system, particularly in regards to documentation, training, audit and non conformance management. Manage participation in the EQA schemes that the laboratory subscribes to, on behalf of the Operations Managers. Support regulatory audits of laboratory services as required, for example UKAS. Support the development and implementation of AI assisted pathology tools for clinical and preclinical use, ensuring regulatory acceptance as applicable. Support any other duties as assigned by quality service management. Training required for the role may include ISMS, GLP, DocuSign and GDPR/HIPAA awareness. Required Skills and Experience Bachelor's degree in Biomedical Science or similar Life Science qualification At least 3 years of experience in ISO 15189 accredited histopathology laboratories Experience with digital pathology Excellent communication, collaboration, and leadership skills Strong problem solving and analytical skills. Ability to work under pressure and meet tight deadlines Work full time on site at the Exeter laboratory You will have shown leadership skills in previous positions and are keen to develop these skills further by owning your role from end to end. You bring a sense of urgency to the work that you do and are able to execute on tasks by using your initiative. You enjoy innovating and bringing new ideas to the table. You like to have autonomy in your role and the independence to manage your own time and workload. You are highly collaborative and enjoy working with lots of different teams and people. You thrive in a fast paced environment and can manage changing priorities. Desirable Skills and Experience Knowledge of AI cloud computing, electronic data archiving is an advantage Experience with Gen AI tools is an advantage What are the benefits of working with Diagnexia? Competitive salary with performance based annual increments. Healthcare benefits Competitive annual leave A true sense of meaning in your work by contributing to better patient outcomes. The opportunity to work alongside a world class high performing team in a hyper growth startup environment. A chance to work on exciting,challenging and unique projects. Regular performance feedback and significant career growth opportunities. A highly collaborative and supportive multi cultural team. About the Company Diagnexia, a subsidiary of Deciphex: Accelerating Certainty and Pioneering Pathology Services. Diagnexia, a leading provider of pathology services, operates as a subsidiary of the parent company, Deciphex. Established in Dublin in 2017, Deciphex has rapidly expanded to become a global team of over 190 professionals, offering innovative software solutions to address the pathology gap in both research and clinical areas. With a mission to accelerate the drug development process and provide timely, accurate diagnoses for cancer patients, Deciphex has established a strong presence through its offices in Dublin, Exeter, Oxford and Chicago. As part of the Deciphex family, Diagnexia leverages its expertise to provide cutting edge diagnostic solutions to healthcare organisations worldwide. Our cloud based platform enables hospitals to easily and rapidly send cases for a consultation to our team of expert subspecialists. We are dedicated to improving patient outcomes and helping healthcare organisations stay at the forefront of the industry. We are software developers, clinical specialists, AI engineers, operations professionals and so much more, all working as one team to support our customers and patients. Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can enjoy doing it. We are looking for a highly motivated individual who is excited to take on challenges and value making a difference in their day to day work. This is a unique opportunity to make a difference in the emerging Digital Pathology field. Deciphex is an equal opportunities employer and we are committed to the principle of equality. All qualified applicants will be considered for employment without regard to age, race, religious beliefs, political views, gender identity, affectional or sexual orientation, national origin, family or marital status (including pregnancy), disability, membership of the travelling community or any other classification protected by applicable law.
This is a fantastic opportunity for a DUTCH-speaking candidate who enjoys customer care and is looking to grow within a supportive and well-established company. The role is based in the Reading area , and full training will be provided. It's ideal for someone who is passionate about helping customers, enjoys working in a friendly team, and is looking for a long-term career path with progression in a global US business. The company operates in the automotive sector , offering innovative products used globally. You'll be joining an award-winning customer support team that values quality interactions over speed. You'll be encouraged to take your time with each call, listen carefully to customer needs, and offer helpful, tailored advice. The role also includes administrative tasks, making it varied and engaging. Role Details: Job Title: DUTCH Speaking Customer Support Specialist Sector: Automotive Language Requirement: Fluent DUTCH Salary: Up to 30,000 + excellent benefits Location: Reading (Hybrid available after training) Hours: Monday to Friday, 9:00am - 5:30pm Responsibilities include: Handling inbound calls and emails with care and professionalism Advising customers on appropriate products and services Logging queries and managing delivery tracking via Excel Supporting Dutch car dealerships with product navigation and issue resolution Requirements: Fluent in DUTCH 1-year of customer care or sales admin experience in an office environment Based locally to Reading
Mar 05, 2026
Full time
This is a fantastic opportunity for a DUTCH-speaking candidate who enjoys customer care and is looking to grow within a supportive and well-established company. The role is based in the Reading area , and full training will be provided. It's ideal for someone who is passionate about helping customers, enjoys working in a friendly team, and is looking for a long-term career path with progression in a global US business. The company operates in the automotive sector , offering innovative products used globally. You'll be joining an award-winning customer support team that values quality interactions over speed. You'll be encouraged to take your time with each call, listen carefully to customer needs, and offer helpful, tailored advice. The role also includes administrative tasks, making it varied and engaging. Role Details: Job Title: DUTCH Speaking Customer Support Specialist Sector: Automotive Language Requirement: Fluent DUTCH Salary: Up to 30,000 + excellent benefits Location: Reading (Hybrid available after training) Hours: Monday to Friday, 9:00am - 5:30pm Responsibilities include: Handling inbound calls and emails with care and professionalism Advising customers on appropriate products and services Logging queries and managing delivery tracking via Excel Supporting Dutch car dealerships with product navigation and issue resolution Requirements: Fluent in DUTCH 1-year of customer care or sales admin experience in an office environment Based locally to Reading
Customer Service Advisor Permanent Full Time Hybrid 2 days a week in the office Mid Kent Competitive Salary Are you passionate about customer satisfaction and building lasting relationships? We are seeking a Customer Success Representative to join our client s dynamic team. In this role, you will be the key driver behind ensuring customer satisfaction, retention, and growth. You ll provide proactive support and guidance to both customers and, where necessary, internal staff or external service providers. Duties for this Customer Service role include: Speaking with new and existing customers via phone and email. Build strong relationships with customers to understand their needs and deliver personalised support. Setting up new accounts and advising customers on the company s products and services. Address enquiries and resolve issues promptly, ensuring a seamless experience. Collaborate with internal teams and external service providers to support customer success initiatives. Other general administrative duties. To be considered for this role, you must have/be: At least 1 years experience delivering customer service within a Financial Services company. Excellent communication skills and able to build strong working relationships. Able to work well in a fast-paced environment. A team player with the ability to work autonomously. Confident speaking to customers on the phone. Computer literate and able to use MS Office. In return, our client is offering a plethora of fantastic benefits to include 25 days holiday + BH an excellent pension scheme and a hybrid working model. This role is being managed by Nicole Howe, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Mar 05, 2026
Full time
Customer Service Advisor Permanent Full Time Hybrid 2 days a week in the office Mid Kent Competitive Salary Are you passionate about customer satisfaction and building lasting relationships? We are seeking a Customer Success Representative to join our client s dynamic team. In this role, you will be the key driver behind ensuring customer satisfaction, retention, and growth. You ll provide proactive support and guidance to both customers and, where necessary, internal staff or external service providers. Duties for this Customer Service role include: Speaking with new and existing customers via phone and email. Build strong relationships with customers to understand their needs and deliver personalised support. Setting up new accounts and advising customers on the company s products and services. Address enquiries and resolve issues promptly, ensuring a seamless experience. Collaborate with internal teams and external service providers to support customer success initiatives. Other general administrative duties. To be considered for this role, you must have/be: At least 1 years experience delivering customer service within a Financial Services company. Excellent communication skills and able to build strong working relationships. Able to work well in a fast-paced environment. A team player with the ability to work autonomously. Confident speaking to customers on the phone. Computer literate and able to use MS Office. In return, our client is offering a plethora of fantastic benefits to include 25 days holiday + BH an excellent pension scheme and a hybrid working model. This role is being managed by Nicole Howe, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Appointment Booker / Administrator - Temporary (Immediate Start) Hatfield Monday to Friday, 9:00am - 5:00pm Initially 2 weeks, with potential for extension Hourly rate: £13.00 - £15.00 per hour The Opportunity We are currently recruiting for a confident and organised Appointment Booker / Administrator to join a busy team based in Hatfield. This is a fast-paced, temporary position ideal for someone who enjoys speaking with people, is highly computer literate, and can hit the ground running. Key Responsibilities Making a high volume of outbound calls to tenants to arrange essential works Booking appointments efficiently and accurately Updating internal CRM systems and maintaining accurate records Providing reassurance and building trust with tenants Handling queries professionally while delivering excellent customer service What We're Looking For Strong computer skills with confidence using PCs and CRM systems Excellent communication skills with a professional telephone manner Confident, persuasive, and comfortable negotiating when required Ability to reassure customers and build rapport quickly Highly organised with good attention to detail Reliable and available immediately Why Apply? Immediate start available Friendly and supportive team Potential for the assignment to be extended Great opportunity to gain valuable experience in a customer-focused administrative role If you are proactive, personable, and ready for your next temporary opportunity, we would love to hear from you. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Mar 05, 2026
Contractor
Appointment Booker / Administrator - Temporary (Immediate Start) Hatfield Monday to Friday, 9:00am - 5:00pm Initially 2 weeks, with potential for extension Hourly rate: £13.00 - £15.00 per hour The Opportunity We are currently recruiting for a confident and organised Appointment Booker / Administrator to join a busy team based in Hatfield. This is a fast-paced, temporary position ideal for someone who enjoys speaking with people, is highly computer literate, and can hit the ground running. Key Responsibilities Making a high volume of outbound calls to tenants to arrange essential works Booking appointments efficiently and accurately Updating internal CRM systems and maintaining accurate records Providing reassurance and building trust with tenants Handling queries professionally while delivering excellent customer service What We're Looking For Strong computer skills with confidence using PCs and CRM systems Excellent communication skills with a professional telephone manner Confident, persuasive, and comfortable negotiating when required Ability to reassure customers and build rapport quickly Highly organised with good attention to detail Reliable and available immediately Why Apply? Immediate start available Friendly and supportive team Potential for the assignment to be extended Great opportunity to gain valuable experience in a customer-focused administrative role If you are proactive, personable, and ready for your next temporary opportunity, we would love to hear from you. Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Merrifield Consultants are delighted to be partnering with an International Legal Membership Organisation to recruit an Administration Assistant to support their busy Sponsorship team. This is a fantastic opportunity for someone who thrives on organisation, accuracy and delivering seamless administrative support. The Administration Assistant will play a key role in ensuring the smooth delivery of sponsorship activity across a portfolio of specialist conferences. You'll manage the logistical elements of the sponsorship process, coordinate sponsor materials and ensure all benefits are fulfilled on time. This role would suit someone who enjoys detail, deadlines and can work with autonomy. The role: Part Time Hybrid (London based) 32000 pro rata Responsibilities Upload completed sponsorship packs to the relevant conference websites. Collate and process all elements for sponsor packages, including logos, descriptions, advertisements and videos. Upload sponsor logos and weblinks to conference websites under the correct categories and in alphabetical order. Ensure logos and adverts are accurately added to conference programmes. Collate and send logos to production teams for conference signage and holding slides. Approve sponsor logo and advert placements across programmes, slides and signage. Coordinate with conference administrators and organisers to ensure signage is correct prior to shipping. Create video presentations and provide them to conference administrators at least two weeks before each event. Monitor exhibitor and sponsor registrations, chasing purchasers monthly to ensure completion one month prior to each conference. Support the Sponsorship Director with additional duties as needed. Person Specification Comprehensive knowledge of Microsoft Excel. Strong administrative experience. Excellent organisational skills with the ability to manage multiple deadlines. High level of accuracy and attention to detail. Confident using digital platforms and uploading content to websites. Proactive, reliable and comfortable with strong communication skills working both independently and as part of a team. A positive, solutions focused approach and willingness to support wider team needs. Please apply today to be considered. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Mar 05, 2026
Full time
Merrifield Consultants are delighted to be partnering with an International Legal Membership Organisation to recruit an Administration Assistant to support their busy Sponsorship team. This is a fantastic opportunity for someone who thrives on organisation, accuracy and delivering seamless administrative support. The Administration Assistant will play a key role in ensuring the smooth delivery of sponsorship activity across a portfolio of specialist conferences. You'll manage the logistical elements of the sponsorship process, coordinate sponsor materials and ensure all benefits are fulfilled on time. This role would suit someone who enjoys detail, deadlines and can work with autonomy. The role: Part Time Hybrid (London based) 32000 pro rata Responsibilities Upload completed sponsorship packs to the relevant conference websites. Collate and process all elements for sponsor packages, including logos, descriptions, advertisements and videos. Upload sponsor logos and weblinks to conference websites under the correct categories and in alphabetical order. Ensure logos and adverts are accurately added to conference programmes. Collate and send logos to production teams for conference signage and holding slides. Approve sponsor logo and advert placements across programmes, slides and signage. Coordinate with conference administrators and organisers to ensure signage is correct prior to shipping. Create video presentations and provide them to conference administrators at least two weeks before each event. Monitor exhibitor and sponsor registrations, chasing purchasers monthly to ensure completion one month prior to each conference. Support the Sponsorship Director with additional duties as needed. Person Specification Comprehensive knowledge of Microsoft Excel. Strong administrative experience. Excellent organisational skills with the ability to manage multiple deadlines. High level of accuracy and attention to detail. Confident using digital platforms and uploading content to websites. Proactive, reliable and comfortable with strong communication skills working both independently and as part of a team. A positive, solutions focused approach and willingness to support wider team needs. Please apply today to be considered. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women s organisation rooted in the community it serves. Over the next 5 years, Kairos will strengthen our new Women s Hub as a safe, accessible, trauma-informed women s centre delivering best practice responses, expand our services to meet women s needs, strengthen partnerships, and influence systems so that no woman is left behind. To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub. This part-time role provides essential front-of-house support greeting and assisting women arriving at the hub with sensitivity and professionalism while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services. If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you. Post Salary: £25,878 per annum, pro rata hours worked Working hours: 22.5 hours per week, worked over Monday to Friday Location: Kairos Women s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP. This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required. Overview of Post The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team. Main Responsibilities Digital & Communications Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate Open, scan, and distribute post to appropriate recipients Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women s Hub and on social media. Assist the Senior Leadership Team in website updates and social media content. Reception Welcome women arriving at the Women s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required Assist the Support & Services Lead in ordering bus passes Compliance & Governance Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log. Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database. Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team. Coordinate policy update processes and distribution Financial & Procurement Management Administer procurement processes for office supplies and equipment Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance Facilities & Building Management Assist the team in ensuring the Women s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors. Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products) Liaise with CV Life regarding building maintenance and repairs, and with cleaning services Arrange annual PAT testing of all electrical equipment Assist the designated Health & Safety Officer in conducting periodic checks of the security alarm systems and access procedures identifying and resolving health and safety issues, maintaining accurate incident logs Relationship Management Maintain positive relationships with key service providers Support SLT, front line team and volunteers with operational queries, liaising with contractors as required. Keep stakeholders informed of relevant developments and maintain regular communication HR Administration Support Conduct annual driving license checks for staff who drive for work Verify MOT and tax status for vehicles used for work purposes Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment. Health and Safety Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation Record workplace accidents Maintain supplies of condoms and pregnancy tests, liaising with Public Health IT & Equipment Management Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards. Liaise with IT service provider for equipment procurement and technical support Coordinate laptop setup and configuration for new staff Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options Manage and review mobile phone contracts Maintain accurate records of equipment allocation and contract expiry date Person Specification Experience Previous experience in office administration Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software Familiarity with online graphic design tools e.g. Canva Knowledge & Skills Organisation & attention to detail: Excellent time management and accuracy in data entry Communication: Strong written and verbal communication skills Client facing skills including empathy and sensitivity Efficiency: Ability to manage multiple tasks simultaneously Understanding of GDPR regulations Values & Behaviours Self motivated and a strong problem solver. Collaborative team player High integrity and a continuous improvement mindset. Commitment to Kairos s values and ethos. Other Willingness to work flexibly. Unrestricted right to work in the UK
Mar 05, 2026
Full time
Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women s organisation rooted in the community it serves. Over the next 5 years, Kairos will strengthen our new Women s Hub as a safe, accessible, trauma-informed women s centre delivering best practice responses, expand our services to meet women s needs, strengthen partnerships, and influence systems so that no woman is left behind. To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub. This part-time role provides essential front-of-house support greeting and assisting women arriving at the hub with sensitivity and professionalism while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services. If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you. Post Salary: £25,878 per annum, pro rata hours worked Working hours: 22.5 hours per week, worked over Monday to Friday Location: Kairos Women s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP. This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required. Overview of Post The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team. Main Responsibilities Digital & Communications Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate Open, scan, and distribute post to appropriate recipients Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women s Hub and on social media. Assist the Senior Leadership Team in website updates and social media content. Reception Welcome women arriving at the Women s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required Assist the Support & Services Lead in ordering bus passes Compliance & Governance Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log. Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database. Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team. Coordinate policy update processes and distribution Financial & Procurement Management Administer procurement processes for office supplies and equipment Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance Facilities & Building Management Assist the team in ensuring the Women s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors. Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products) Liaise with CV Life regarding building maintenance and repairs, and with cleaning services Arrange annual PAT testing of all electrical equipment Assist the designated Health & Safety Officer in conducting periodic checks of the security alarm systems and access procedures identifying and resolving health and safety issues, maintaining accurate incident logs Relationship Management Maintain positive relationships with key service providers Support SLT, front line team and volunteers with operational queries, liaising with contractors as required. Keep stakeholders informed of relevant developments and maintain regular communication HR Administration Support Conduct annual driving license checks for staff who drive for work Verify MOT and tax status for vehicles used for work purposes Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment. Health and Safety Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation Record workplace accidents Maintain supplies of condoms and pregnancy tests, liaising with Public Health IT & Equipment Management Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards. Liaise with IT service provider for equipment procurement and technical support Coordinate laptop setup and configuration for new staff Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options Manage and review mobile phone contracts Maintain accurate records of equipment allocation and contract expiry date Person Specification Experience Previous experience in office administration Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software Familiarity with online graphic design tools e.g. Canva Knowledge & Skills Organisation & attention to detail: Excellent time management and accuracy in data entry Communication: Strong written and verbal communication skills Client facing skills including empathy and sensitivity Efficiency: Ability to manage multiple tasks simultaneously Understanding of GDPR regulations Values & Behaviours Self motivated and a strong problem solver. Collaborative team player High integrity and a continuous improvement mindset. Commitment to Kairos s values and ethos. Other Willingness to work flexibly. Unrestricted right to work in the UK
Are you a legal professional looking for a role with purpose, impact and variety? We're looking for a Commercial & Policy Solicitor to join our Legal team to provide high quality advice that supports our organisational goals and strengthens our service to members across the UK. About the role As a Commercial and Policy Solicitor you will support the Head of Legal (Commercial) and Head of Legal (Trade Union) to deliver confident, pragmatic legal advice across a broad range of commercial, data, corporate, policy, employment and public law matters. You will build strong working relationships across directorates, lead small projects, and provide expert support on national public inquiries and key association initiatives. This is a role that blends advisory work, stakeholder engagement, contract review, litigation support, external lawyer management and strategic input and would be ideal for a solicitor who enjoys variety and meaningful impact. What you'll be doing Delivering timely and practical legal advice across commercial, data protection, governance, corporate services, technology, employment, public and administrative law issues. Advising on, drafting and negotiating on complex commercial contracts relating to IT, intellectual property, joint ventures, procurement, supply of services, framework agreements and consultancy agreements (not an exhaustive list). Supporting the organisation's response to public inquiries, liaising with external counsel and ensuring effective, joined up legal oversight. Providing legal input into policy development and member related matters across all four nations. Managing and collaborating with external solicitors and counsel to ensure cost effective, high quality advice. Conducting legal research, drafting opinions, preparing litigation documents and assessing prospects of success. Delivering internal legal training and supporting the Legal Department's contribution to wider communications. Acting as a key point of contact for devolved nation colleagues and staying up to date on relevant legal developments. Upholding high professional standards, managing privileged information, and representing the organisation with credibility and integrity. To be successful as a Commercial and Policy Solicitor you'll ideally have: Recognised law qualifications: Qualified solicitor or barrister (SRA or Bar Council certificate, or equivalent common law jurisdiction qualification) (essential) Post qualification experience (of at least 4 years), ideally spanning commercial, policy, regulatory, public law or trade union matters. Strong communication & influencing skills, with the ability to translate complex legal concepts for non lawyers and to deal with senior members of staff across the organisation. Ability to balance legal risk with operational needs and provide pragmatic, solution focused advice. Experience working collaboratively across different internal teams, departments & external suppliers and 3 rd parties A proactive, organised and flexible approach with sound judgement and the confidence to advise senior stakeholders. Commitment to professional ethics, confidentiality and high standards of legal conduct. About the BMA The British Medical Association (BMA) is the trade union and professional body for doctors in the UK. We represent, support and negotiate on behalf of all UK doctors and medical students. Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession. Why work for us? We offer a wide range of benefits including: 30 days holiday entitlement plus bank holidays and a BMA company day Double matching pension contributions up to 12% of salary Additional leave entitlement for volunteering, moving house or wedding leave (after completion of probationary period) Enhanced maternity and paternity leave Group Income protection & life assurance that is seven times your annual salary Annual salary reviews & incremental salary increases from year one to year three Onsite gym and subsidised café (at BMA House in London) Electric Vehicle and Cycle to work salary sacrifice scheme's (available after completion of probationary period) Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support available Long service recognition every 5 years Professional subscription cover where membership of a professional institution is required for your role BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing Multiple flexible benefits and discounts through our employee benefits platform Lots of Learning and Development/training opportunities via our internal learning hub Season ticket loan (up to £10,000) (after completion of probationary period) Additional annual leave- buy up to 5 additional holiday days per year Anonymous recruitment The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications. Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview. To apply please upload an up to date version of your CV and supporting information setting out your suitability for the role. Whether the role needs you to work at home, in an office or in a hybrid way, we ll provide all the support you need. If this sounds like the right opportunity for you, please apply through our website. However, if you require any reasonable adjustments or additional support at any point during the application process, please email . This vacancy will close for applications at midnight on the closing date. The role profile outlines the current key responsibilities and expectations for the position. However, the British Medical Association (BMA) is presently engaged in an organisation design process, which aims to ensure that our structure, roles, and ways of working best support our strategic objectives and the needs of our members. As a result, the responsibilities and scope of this role may be subject to change as the association evolves. The BMA is committed to communicating any such changes transparently and supporting colleagues through any transitions that arise as part of this process. Diversity & Inclusion Monitoring: Our ambition is to work together to promote a more inclusive environment, which attracts everybody with the right skills and experience and signals our commitment to celebrate and promote diversity. BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger. Please note, we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.
Mar 04, 2026
Full time
Are you a legal professional looking for a role with purpose, impact and variety? We're looking for a Commercial & Policy Solicitor to join our Legal team to provide high quality advice that supports our organisational goals and strengthens our service to members across the UK. About the role As a Commercial and Policy Solicitor you will support the Head of Legal (Commercial) and Head of Legal (Trade Union) to deliver confident, pragmatic legal advice across a broad range of commercial, data, corporate, policy, employment and public law matters. You will build strong working relationships across directorates, lead small projects, and provide expert support on national public inquiries and key association initiatives. This is a role that blends advisory work, stakeholder engagement, contract review, litigation support, external lawyer management and strategic input and would be ideal for a solicitor who enjoys variety and meaningful impact. What you'll be doing Delivering timely and practical legal advice across commercial, data protection, governance, corporate services, technology, employment, public and administrative law issues. Advising on, drafting and negotiating on complex commercial contracts relating to IT, intellectual property, joint ventures, procurement, supply of services, framework agreements and consultancy agreements (not an exhaustive list). Supporting the organisation's response to public inquiries, liaising with external counsel and ensuring effective, joined up legal oversight. Providing legal input into policy development and member related matters across all four nations. Managing and collaborating with external solicitors and counsel to ensure cost effective, high quality advice. Conducting legal research, drafting opinions, preparing litigation documents and assessing prospects of success. Delivering internal legal training and supporting the Legal Department's contribution to wider communications. Acting as a key point of contact for devolved nation colleagues and staying up to date on relevant legal developments. Upholding high professional standards, managing privileged information, and representing the organisation with credibility and integrity. To be successful as a Commercial and Policy Solicitor you'll ideally have: Recognised law qualifications: Qualified solicitor or barrister (SRA or Bar Council certificate, or equivalent common law jurisdiction qualification) (essential) Post qualification experience (of at least 4 years), ideally spanning commercial, policy, regulatory, public law or trade union matters. Strong communication & influencing skills, with the ability to translate complex legal concepts for non lawyers and to deal with senior members of staff across the organisation. Ability to balance legal risk with operational needs and provide pragmatic, solution focused advice. Experience working collaboratively across different internal teams, departments & external suppliers and 3 rd parties A proactive, organised and flexible approach with sound judgement and the confidence to advise senior stakeholders. Commitment to professional ethics, confidentiality and high standards of legal conduct. About the BMA The British Medical Association (BMA) is the trade union and professional body for doctors in the UK. We represent, support and negotiate on behalf of all UK doctors and medical students. Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession. Why work for us? We offer a wide range of benefits including: 30 days holiday entitlement plus bank holidays and a BMA company day Double matching pension contributions up to 12% of salary Additional leave entitlement for volunteering, moving house or wedding leave (after completion of probationary period) Enhanced maternity and paternity leave Group Income protection & life assurance that is seven times your annual salary Annual salary reviews & incremental salary increases from year one to year three Onsite gym and subsidised café (at BMA House in London) Electric Vehicle and Cycle to work salary sacrifice scheme's (available after completion of probationary period) Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support available Long service recognition every 5 years Professional subscription cover where membership of a professional institution is required for your role BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing Multiple flexible benefits and discounts through our employee benefits platform Lots of Learning and Development/training opportunities via our internal learning hub Season ticket loan (up to £10,000) (after completion of probationary period) Additional annual leave- buy up to 5 additional holiday days per year Anonymous recruitment The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications. Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview. To apply please upload an up to date version of your CV and supporting information setting out your suitability for the role. Whether the role needs you to work at home, in an office or in a hybrid way, we ll provide all the support you need. If this sounds like the right opportunity for you, please apply through our website. However, if you require any reasonable adjustments or additional support at any point during the application process, please email . This vacancy will close for applications at midnight on the closing date. The role profile outlines the current key responsibilities and expectations for the position. However, the British Medical Association (BMA) is presently engaged in an organisation design process, which aims to ensure that our structure, roles, and ways of working best support our strategic objectives and the needs of our members. As a result, the responsibilities and scope of this role may be subject to change as the association evolves. The BMA is committed to communicating any such changes transparently and supporting colleagues through any transitions that arise as part of this process. Diversity & Inclusion Monitoring: Our ambition is to work together to promote a more inclusive environment, which attracts everybody with the right skills and experience and signals our commitment to celebrate and promote diversity. BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger. Please note, we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.
Administration Manager Job in UK 2026 (£30,000 to £40,000 Annually) Administration Manager Job in UK 2026 (£30,000 to £40,000 Annually) An excellent opportunity is now available for an experienced and highly organised Administration Manager to join a leading NHS Genomic Medicine service in Manchester, United Kingdom. This role is ideal for international professionals seeking UK Skilled Worker visa sponsorship and looking to build a long-term career within one of the world's most respected public healthcare systems. This position plays a critical role in supporting advanced clinical services by ensuring the smooth coordination of booking, scheduling, and clerical operations. The organisation welcomes applications from both UK and overseas candidates who meet the requirements and require visa sponsorship to work in the UK. You will be joining a high-impact healthcare environment where professionalism, quality service delivery, and patient-centred values are deeply embedded in daily operations. About Role As the Administration Manager, you will be responsible for leading and coordinating a specialist administrative team that supports Clinical Genetics and Genomic Medicine services. The role requires a confident self-starter who can work independently, manage competing priorities, and maintain high service standards in a fast-paced clinical environment. You will work closely with the Operational Manager and act as the senior point of contact when required, ensuring continuity of service delivery. This is a fixed-term position (with secondment options considered), offering valuable UK healthcare leadership experience in a nationally significant medical service. About Hiring Firm Manchester University NHS Foundation Trust is one of the largest and most respected NHS Trusts in the UK, serving a diverse population and delivering specialist and tertiary healthcare services. Its Genomic Medicine department plays a vital role in advancing precision medicine, diagnostics, and patient care across the region and beyond. The Trust is internationally recognized for its clinical excellence, research, innovation, and education, and is fully committed to promoting equality, diversity, and inclusion across its workforce. It also supports Skilled Worker visa sponsorship for eligible international candidates. Responsibilities Ensure the efficient organisation and delivery of booking, scheduling, and clerical services in line with Trust policies Manage and support the administrative team alongside the Operational Manager Directly supervise clerical staff, including rota planning, sickness monitoring, and annual appraisals Act as the senior point of contact in the absence of the Operational Manager Develop and maintain systems and processes to improve efficiency and performance Monitor service quality and ensure activity and performance targets are met Manage workload independently and escalate issues when necessary Maintain high standards of data quality, confidentiality, and compliance Requirements Strong IT skills and experience with administrative systems ILM qualification or equivalent leadership/management experience Proven experience supervising or managing an administrative team Experience working in clinical or healthcare administration environments Strong organisational, communication, and prioritisation skills Knowledge of data protection and patient confidentiality standards Ability to work independently and under pressure Leadership capability and a flexible, professional working style This is a high-quality UK healthcare leadership opportunity for both local and international professionals seeking Skilled Worker visa sponsorship. If you are looking to build a stable, respected career within the NHS while contributing to world-class genomic and clinical services, this role offers excellent long-term professional value, international credibility, and meaningful impact.
Mar 04, 2026
Full time
Administration Manager Job in UK 2026 (£30,000 to £40,000 Annually) Administration Manager Job in UK 2026 (£30,000 to £40,000 Annually) An excellent opportunity is now available for an experienced and highly organised Administration Manager to join a leading NHS Genomic Medicine service in Manchester, United Kingdom. This role is ideal for international professionals seeking UK Skilled Worker visa sponsorship and looking to build a long-term career within one of the world's most respected public healthcare systems. This position plays a critical role in supporting advanced clinical services by ensuring the smooth coordination of booking, scheduling, and clerical operations. The organisation welcomes applications from both UK and overseas candidates who meet the requirements and require visa sponsorship to work in the UK. You will be joining a high-impact healthcare environment where professionalism, quality service delivery, and patient-centred values are deeply embedded in daily operations. About Role As the Administration Manager, you will be responsible for leading and coordinating a specialist administrative team that supports Clinical Genetics and Genomic Medicine services. The role requires a confident self-starter who can work independently, manage competing priorities, and maintain high service standards in a fast-paced clinical environment. You will work closely with the Operational Manager and act as the senior point of contact when required, ensuring continuity of service delivery. This is a fixed-term position (with secondment options considered), offering valuable UK healthcare leadership experience in a nationally significant medical service. About Hiring Firm Manchester University NHS Foundation Trust is one of the largest and most respected NHS Trusts in the UK, serving a diverse population and delivering specialist and tertiary healthcare services. Its Genomic Medicine department plays a vital role in advancing precision medicine, diagnostics, and patient care across the region and beyond. The Trust is internationally recognized for its clinical excellence, research, innovation, and education, and is fully committed to promoting equality, diversity, and inclusion across its workforce. It also supports Skilled Worker visa sponsorship for eligible international candidates. Responsibilities Ensure the efficient organisation and delivery of booking, scheduling, and clerical services in line with Trust policies Manage and support the administrative team alongside the Operational Manager Directly supervise clerical staff, including rota planning, sickness monitoring, and annual appraisals Act as the senior point of contact in the absence of the Operational Manager Develop and maintain systems and processes to improve efficiency and performance Monitor service quality and ensure activity and performance targets are met Manage workload independently and escalate issues when necessary Maintain high standards of data quality, confidentiality, and compliance Requirements Strong IT skills and experience with administrative systems ILM qualification or equivalent leadership/management experience Proven experience supervising or managing an administrative team Experience working in clinical or healthcare administration environments Strong organisational, communication, and prioritisation skills Knowledge of data protection and patient confidentiality standards Ability to work independently and under pressure Leadership capability and a flexible, professional working style This is a high-quality UK healthcare leadership opportunity for both local and international professionals seeking Skilled Worker visa sponsorship. If you are looking to build a stable, respected career within the NHS while contributing to world-class genomic and clinical services, this role offers excellent long-term professional value, international credibility, and meaningful impact.
Education for Industry Group (EFI) Permanent Full-Time On-site at FRA Electra House - London, Moorgate EC2M 6SE and LCBT, 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships at The Fashion Retail Academy (FRA) and The London College of Beauty Therapy (LCBT). Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion and employability. About the role We are looking for a Careers and Progression Coach to provide impartial Careers Education, Information, Advice & Guidance to support students in making informed choices about further or higher education, careers, apprenticeships, or T-Levels at the Fashion Retail Academy and London College of Beauty Therapy. In this role you will guide students in promoting their skills and experience, including writing CVs, cover letters, and personal statements, and using LinkedIn and other professional tools. You will also support students pursuing higher education, advising on UCAS applications and personal statements. A key part of the role is supporting a specific provision of study and working with current and future alumni to help them progress successfully. About you Qualifications: Educated to A Level or equivalent. A specialist qualification in careers guidance, coaching, or a related field is desirable. Experience: Strong administrative skills, excellent written and verbal communication, and strong presentation and public speaking experience. Previous experience in an educational environment is highly desirable. Expertise: An understanding of recruitment trends, job markets, and progression routes and career pathways. Familiarity with university and FE College processes and knowledge of sector-specific industries is advantageous (e.g.,fashion, retail, hair & beauty). Values: An empathetic and inspiring team player, able to build strong relationships, support and develop students, and contribute to the careers team's growth, innovation, and delivery of a high-quality, impactful service across the EFI Group. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD. Generous and Flexible Leave Options: Including an around-the-world trip after five years of service. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance, and funded counselling/CBT through Education Support Employee Assistant Programme. Salary: From £26,550 to £29,500 per annum, subject to qualifications and experience How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Tuesday, 9 March 2026. Interviews/Recruitment Day: Wednesday 18th March in-person at LCBT, 3-5 Fashion Street, London, E1 6PX More Information/Contact us: Please contact for further information. Click here to download a full job description For more information about the EFI Group, visit our EFI , EFI Training websites and refer to the job description. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Mar 04, 2026
Full time
Education for Industry Group (EFI) Permanent Full-Time On-site at FRA Electra House - London, Moorgate EC2M 6SE and LCBT, 3-5 Fashion Street, London, E1 6PX About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships at The Fashion Retail Academy (FRA) and The London College of Beauty Therapy (LCBT). Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion and employability. About the role We are looking for a Careers and Progression Coach to provide impartial Careers Education, Information, Advice & Guidance to support students in making informed choices about further or higher education, careers, apprenticeships, or T-Levels at the Fashion Retail Academy and London College of Beauty Therapy. In this role you will guide students in promoting their skills and experience, including writing CVs, cover letters, and personal statements, and using LinkedIn and other professional tools. You will also support students pursuing higher education, advising on UCAS applications and personal statements. A key part of the role is supporting a specific provision of study and working with current and future alumni to help them progress successfully. About you Qualifications: Educated to A Level or equivalent. A specialist qualification in careers guidance, coaching, or a related field is desirable. Experience: Strong administrative skills, excellent written and verbal communication, and strong presentation and public speaking experience. Previous experience in an educational environment is highly desirable. Expertise: An understanding of recruitment trends, job markets, and progression routes and career pathways. Familiarity with university and FE College processes and knowledge of sector-specific industries is advantageous (e.g.,fashion, retail, hair & beauty). Values: An empathetic and inspiring team player, able to build strong relationships, support and develop students, and contribute to the careers team's growth, innovation, and delivery of a high-quality, impactful service across the EFI Group. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance and annual CPD. Generous and Flexible Leave Options: Including an around-the-world trip after five years of service. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance, and funded counselling/CBT through Education Support Employee Assistant Programme. Salary: From £26,550 to £29,500 per annum, subject to qualifications and experience How to apply/Next Steps: Click ' Apply for this job ' to submit your application. Closing Date: 8am on Tuesday, 9 March 2026. Interviews/Recruitment Day: Wednesday 18th March in-person at LCBT, 3-5 Fashion Street, London, E1 6PX More Information/Contact us: Please contact for further information. Click here to download a full job description For more information about the EFI Group, visit our EFI , EFI Training websites and refer to the job description. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.
Your new role Provide administrative and transactional support to the finance team, with a strong focus on Accounts Payable. Ensure supplier invoices are processed accurately and on time, raise purchase orders in line with internal controls and supports staff with purchasing queries. Coordinate travel and accommodation arrangements for inspection staff. What you'll need to succeed Experience working in an Accounts Payable/Finance role or similar Experience of maintaining detailed records, e.g. logs, databases and spreadsheets. Ability to handle sensitive financial and personal data appropriately by maintaining confidentiality and data protection standards. Ability to use ICT effectively, including experience using a Financial/ Microsoft package, e.g. Sage, Excel, Word, and Outlook. Strong attention to detail, good organisation, and confident stakeholder and supplier communication. What you'll get in return Working 37 hours per week (Monday to Friday) Hybrid working 15.04 per hour Based in Cardiff, on-site parking and accessible via public transport 3 months temp with possible extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 04, 2026
Seasonal
Your new role Provide administrative and transactional support to the finance team, with a strong focus on Accounts Payable. Ensure supplier invoices are processed accurately and on time, raise purchase orders in line with internal controls and supports staff with purchasing queries. Coordinate travel and accommodation arrangements for inspection staff. What you'll need to succeed Experience working in an Accounts Payable/Finance role or similar Experience of maintaining detailed records, e.g. logs, databases and spreadsheets. Ability to handle sensitive financial and personal data appropriately by maintaining confidentiality and data protection standards. Ability to use ICT effectively, including experience using a Financial/ Microsoft package, e.g. Sage, Excel, Word, and Outlook. Strong attention to detail, good organisation, and confident stakeholder and supplier communication. What you'll get in return Working 37 hours per week (Monday to Friday) Hybrid working 15.04 per hour Based in Cardiff, on-site parking and accessible via public transport 3 months temp with possible extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sales & Operations Executive - B2B Client Support Location: Central London Office Based Contract Type: Permanent Salary: £31,000 per year, with future bonus potential Our client is the UK and Europe's leading specialist in their field, serving innovative businesses across hospitality, events and marketing sectors. They're looking for a Sales & Operations Executive to join their central London team on a permanent basis. If you're organised, customer-focused and ready to work in a fast-moving environment where your contribution directly impacts client satisfaction, this role offers real scope to develop your career. Position Overview As Sales & Operations Executive, you'll be the first point of contact for clients, managing relationships across phone and email whilst handling order entry, quoting and payment processing. You'll support both the operations and sales teams, liaising with drivers on daily deliveries and coordinating bespoke client projects. This role is central to keeping the business running smoothly, requiring you to work independently and collaboratively whilst maintaining a strong focus on customer service and accuracy. Responsibilities Answer client enquiries and manage account relationships proactively and reactively via phone and email Enter orders, generate product and customer quotes, and process payments accurately Maintain and update customer databases across all departments Support the operations team with daily delivery coordination and driver liaison Assist the sales team with bespoke project planning and client coordination Handle administrative tasks across the business, ensuring smooth day-to-day operations Requirements At least 2 years' experience in operations, sales, or a B2B business environment Strong IT skills including Excel, Word, Outlook and PowerPoint Excellent written and verbal communication skills Professional, customer-focused and target-driven approach Ability to work independently and collaboratively in a fast-paced setting Sales or operational experience is a plus Ambition to grow with the business Benefits 28 days' paid holiday per year £50 monthly travel allowance Company pension scheme Private medical insurance Paid overtime or time off in lieu during busy periods Annual gift (free ice sculpture) Future bonus potential Alongside this generous package, you'll join a collaborative team that values adaptability and client focus. You'll work in a fast-paced environment where your contributions are recognised, with clear opportunities to develop your skills and progress within the business. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this role, please send your CV to (url removed) In your application, tell us about your experience in operations or sales, and give an example of when you've managed multiple client relationships successfully. Please submit your application by closing date .
Mar 04, 2026
Full time
Sales & Operations Executive - B2B Client Support Location: Central London Office Based Contract Type: Permanent Salary: £31,000 per year, with future bonus potential Our client is the UK and Europe's leading specialist in their field, serving innovative businesses across hospitality, events and marketing sectors. They're looking for a Sales & Operations Executive to join their central London team on a permanent basis. If you're organised, customer-focused and ready to work in a fast-moving environment where your contribution directly impacts client satisfaction, this role offers real scope to develop your career. Position Overview As Sales & Operations Executive, you'll be the first point of contact for clients, managing relationships across phone and email whilst handling order entry, quoting and payment processing. You'll support both the operations and sales teams, liaising with drivers on daily deliveries and coordinating bespoke client projects. This role is central to keeping the business running smoothly, requiring you to work independently and collaboratively whilst maintaining a strong focus on customer service and accuracy. Responsibilities Answer client enquiries and manage account relationships proactively and reactively via phone and email Enter orders, generate product and customer quotes, and process payments accurately Maintain and update customer databases across all departments Support the operations team with daily delivery coordination and driver liaison Assist the sales team with bespoke project planning and client coordination Handle administrative tasks across the business, ensuring smooth day-to-day operations Requirements At least 2 years' experience in operations, sales, or a B2B business environment Strong IT skills including Excel, Word, Outlook and PowerPoint Excellent written and verbal communication skills Professional, customer-focused and target-driven approach Ability to work independently and collaboratively in a fast-paced setting Sales or operational experience is a plus Ambition to grow with the business Benefits 28 days' paid holiday per year £50 monthly travel allowance Company pension scheme Private medical insurance Paid overtime or time off in lieu during busy periods Annual gift (free ice sculpture) Future bonus potential Alongside this generous package, you'll join a collaborative team that values adaptability and client focus. You'll work in a fast-paced environment where your contributions are recognised, with clear opportunities to develop your skills and progress within the business. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this role, please send your CV to (url removed) In your application, tell us about your experience in operations or sales, and give an example of when you've managed multiple client relationships successfully. Please submit your application by closing date .
Supported Living Service Lead (Surrey) - Must Be A Driver £35,000 per annum Benefits of being a CareTech Employee: We offer Permanent contracts 37.5 hrs per week We provide a full induction programme to Care Certificate Standards We provide FREE training to achieve nationally recognised qualifications in Social Care Career progression path within the company Competitive rates of pay Employee Assistance Helpline Flexible Additional Holiday Purchase Scheme DBS check paid by CareTech prior to starting with us Company Pension Free on-site parking Main Duties and Responsibilities: Lead and direct the day-to-day operational management of the schemes, ensuring that available resources are used effectively to enable the provision of a good quality service with support from the registered manager Ensure that all staff working within the home receive regular supervision, in accordance with CareTech's Policy. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice. Ensure that the homes offer a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs. Take a lead role for risk analysis within the homes, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary. Ensure that all steps are taken to maintain the health of people living within the homes. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary. Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner. Work with the Registered Manager and Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required. Participate, as required, in the formulation of budgets, and to monitor expenditure in specific budget headings, as required. Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities. Be accountable for the management of the Home's petty cash float and any monies/valuables belonging to service users kept within the home. Participate in the Area's on-call management system as required. Ensure that the home is run in accordance with good Health & Safety practice and legal requirements. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised. Ensure that good communication networks are maintained within the home, upwards within CareTech's management structure, and sideways to relevant others. Support the Company's Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be. Ensure that all staff within the Home are aware of, and adhere to, CareTech's Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required. Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. The Successful Candidate for the role will have: Diploma (or equivalent) in Health and Social Care or be willing to work towards. Experience in supporting adults with challenging behaviour, learning disabilities and mental health issues. The ability to keep calm under pressure. Confidence to work alone and as part of a team. Excellent communication skills. The passion to work with vulnerable Adults. The desire and commitment to achieve high standards of safeguarding. Driving license would be beneficial The Organisation: CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a "Disability Confident Leader". Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer. Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. STRICTLY NO AGENCIES
Mar 04, 2026
Full time
Supported Living Service Lead (Surrey) - Must Be A Driver £35,000 per annum Benefits of being a CareTech Employee: We offer Permanent contracts 37.5 hrs per week We provide a full induction programme to Care Certificate Standards We provide FREE training to achieve nationally recognised qualifications in Social Care Career progression path within the company Competitive rates of pay Employee Assistance Helpline Flexible Additional Holiday Purchase Scheme DBS check paid by CareTech prior to starting with us Company Pension Free on-site parking Main Duties and Responsibilities: Lead and direct the day-to-day operational management of the schemes, ensuring that available resources are used effectively to enable the provision of a good quality service with support from the registered manager Ensure that all staff working within the home receive regular supervision, in accordance with CareTech's Policy. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice. Ensure that the homes offer a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs. Take a lead role for risk analysis within the homes, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary. Ensure that all steps are taken to maintain the health of people living within the homes. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary. Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner. Work with the Registered Manager and Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required. Participate, as required, in the formulation of budgets, and to monitor expenditure in specific budget headings, as required. Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities. Be accountable for the management of the Home's petty cash float and any monies/valuables belonging to service users kept within the home. Participate in the Area's on-call management system as required. Ensure that the home is run in accordance with good Health & Safety practice and legal requirements. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised. Ensure that good communication networks are maintained within the home, upwards within CareTech's management structure, and sideways to relevant others. Support the Company's Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be. Ensure that all staff within the Home are aware of, and adhere to, CareTech's Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required. Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position. The Successful Candidate for the role will have: Diploma (or equivalent) in Health and Social Care or be willing to work towards. Experience in supporting adults with challenging behaviour, learning disabilities and mental health issues. The ability to keep calm under pressure. Confidence to work alone and as part of a team. Excellent communication skills. The passion to work with vulnerable Adults. The desire and commitment to achieve high standards of safeguarding. Driving license would be beneficial The Organisation: CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a "Disability Confident Leader". Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer. Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. STRICTLY NO AGENCIES
Case Administrator Booking Number: (phone number removed) Pay Rate: 14.41 per hour Company: Croydon NPS Location: NPS Croydon Probation Office, CR0 1EX, United Kingdom Working Hours: Full-time, office-based Contract End Date: 05/07/2026 (potential to extend - not guaranteed) Overview of the Role This is an administrative position within the Probation Service. The successful candidate will provide essential administrative support, ensuring staff and people on probation are supported through efficient processes and well-maintained systems. You will be required to work within strict policies and procedures, maintaining confidentiality at all times and demonstrating commitment to equality and inclusion. Please note: This role may involve some out-of-hours work. Key Responsibilities Maintain accurate records for people on probation and victims on approved databases Administer referrals and liaise with offender management teams, service providers, and partner agencies Prepare, maintain, and collate case records and management information Manage incoming communications (telephone, email, paper) Provide reception and telephone enquiry cover Act as a single point of contact for specialist areas when required Deal professionally with individuals who may be distressed or display challenging behaviour Arrange appointments and practical requirements linked to Sentence Plans Carry out enforcement administration duties Process petty cash, travel vouchers, and maintain financial records where required Organise equipment and facilities for case management activities Undertake Visor administration tasks as required Support meetings (agenda preparation, minute-taking, action tracking) Ensure compliance with Health & Safety procedures Provide cross-cover within units where necessary Undertake safeguarding duties in line with statutory responsibilities Demonstrate and promote pro-social behaviour in line with PS and HMPPS values Required Behaviours Delivering at Pace Making Effective Decisions Working Together Changing and Improving Managing a Quality Service Skills & Abilities Confident using databases Strong IT skills (MS Word essential; basic Excel skills required) Good keyboard skills Basic numerical ability Strong written and verbal communication skills Ability to use initiative and work independently Confident dealing with a wide range of individuals, including challenging behaviour Experience Previous administrative experience Experience communicating with diverse and sometimes vulnerable individuals Ability to manage workload effectively and meet deadlines Minimum Eligibility Subject to security and identity checks prior to start, via us and the client directly (vetting can sometimes take a while) External candidates subject to 6-month probation period All staff must declare membership of any organisation considered racist by HMPPS Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Mar 04, 2026
Seasonal
Case Administrator Booking Number: (phone number removed) Pay Rate: 14.41 per hour Company: Croydon NPS Location: NPS Croydon Probation Office, CR0 1EX, United Kingdom Working Hours: Full-time, office-based Contract End Date: 05/07/2026 (potential to extend - not guaranteed) Overview of the Role This is an administrative position within the Probation Service. The successful candidate will provide essential administrative support, ensuring staff and people on probation are supported through efficient processes and well-maintained systems. You will be required to work within strict policies and procedures, maintaining confidentiality at all times and demonstrating commitment to equality and inclusion. Please note: This role may involve some out-of-hours work. Key Responsibilities Maintain accurate records for people on probation and victims on approved databases Administer referrals and liaise with offender management teams, service providers, and partner agencies Prepare, maintain, and collate case records and management information Manage incoming communications (telephone, email, paper) Provide reception and telephone enquiry cover Act as a single point of contact for specialist areas when required Deal professionally with individuals who may be distressed or display challenging behaviour Arrange appointments and practical requirements linked to Sentence Plans Carry out enforcement administration duties Process petty cash, travel vouchers, and maintain financial records where required Organise equipment and facilities for case management activities Undertake Visor administration tasks as required Support meetings (agenda preparation, minute-taking, action tracking) Ensure compliance with Health & Safety procedures Provide cross-cover within units where necessary Undertake safeguarding duties in line with statutory responsibilities Demonstrate and promote pro-social behaviour in line with PS and HMPPS values Required Behaviours Delivering at Pace Making Effective Decisions Working Together Changing and Improving Managing a Quality Service Skills & Abilities Confident using databases Strong IT skills (MS Word essential; basic Excel skills required) Good keyboard skills Basic numerical ability Strong written and verbal communication skills Ability to use initiative and work independently Confident dealing with a wide range of individuals, including challenging behaviour Experience Previous administrative experience Experience communicating with diverse and sometimes vulnerable individuals Ability to manage workload effectively and meet deadlines Minimum Eligibility Subject to security and identity checks prior to start, via us and the client directly (vetting can sometimes take a while) External candidates subject to 6-month probation period All staff must declare membership of any organisation considered racist by HMPPS Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
