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We are looking for a Business Intelligence Analyst to join our team and help turn data into clear, practical insight that supports better decision making across the business. This is an early career role suited to someone who has some hands on experience with Power BI and wants to continue building their skills in analysis, reporting, and dashboard development. You will work closely with senior team members, the Data Engineer, and Systems colleagues to deliver accurate, user friendly reports that support Sales, Customer Experience, Field Operations, and Commercial teams. This role focuses on Power BI development and insight support. It does not include data engineering, CRM configuration, system administration, or team management. What your role will involve Build and maintain Power BI dashboards using structured datasets prepared by the Data Engineer Create DAX measures and calculated columns based on agreed KPI definitions Improve report usability through clear layout, navigation, and drilldown functionality Apply consistent design principles and data standards across reporting assets Take ownership of the accuracy and quality of the dashboards and reports you deliver Translate business questions into clear visuals and reporting outputs Identify trends, patterns, and performance changes using available data Support the creation of insight summaries in partnership with Finance and the Systems team Share data driven observations and contribute to recommendations under guidance from senior colleagues Participate in requirements sessions to understand reporting needs Produce simple wireframes and draft layouts for feedback Respond to reporting and insight requests, escalating complex queries when needed Support teams in transitioning from manual reporting to automated dashboards Create user friendly documentation including FAQs, dashboard guides, and light data dictionaries Deliver basic training sessions and walkthroughs to support effective report usage What we are looking for Ideally two years of experience using Power BI or a similar BI tool Comfortable with basic DAX, Power Query, and simple data modelling Strong analytical skills with the ability to present information clearly Confident communicating with non technical stakeholders Willing to learn and apply KPI definitions consistently Collaborative and comfortable working under guidance Exposure to systems such as Salesforce or basic SQL is beneficial Curious, organised, detail focused, and able to manage shifting priorities

A leading health service provider is seeking an experienced Business Support Team Leader to join their team in Redhill. In this role, you will oversee administrative activities and provide leadership for a team of Administrators. Candidates should have relevant management experience, excellent communication skills, and the ability to foster a positive working environment. The position offers a salary starting from £26,250, flexible working arrangements, and additional employee benefits including access to training and development opportunities.

A leading healthcare provider in Leeds seeks an Administrative Officer to join their Abdominal Medicine & Surgical team. You will provide comprehensive administrative support, ensuring patient confidentiality and effective communication with healthcare professionals. Ideal candidates will possess a GCSE English qualification and have experience in a public-facing role, preferably in an NHS environment. This position offers flexibility and a commitment to professional development.

Go back Cwm Taf Morgannwg University Health Board Administration Manager for Health, Safety and Fire The closing date is 24 February 2026 The post holder will support the Assistant Director of Health, Safety and Fire and the Health, Safety and Fire team in the day-to-day administration management of the department, and the delivery of key objectives/projects within the finance, health & safety, fire, information governance and learning and development within the team. The post holder will work autonomously and flexibly to support the team across the whole health board. The post holder will also hold accountability for ordering and procuring administrative and clinical equipment, contracts, and supplies for the Team, using appropriate financial codes and controls, advising the Assistant Director of Health, Safety and Fire of any cost implications or financial issues. Main duties of the job Support all staff within the Health, Safety and Fire Team with management of sickness absence, mandatory training and annual leave following the appropriate policy and ensuring processes are followed. Offering helpline support to employees of the organisation either by dealing with their enquiry or directing them to an appropriate person. Line management of Administrative Staff/Risk Support Officers, ensuring appropriate levels of cover are in place. Ensure the procurement of items required by the department are costed correctly, added to Oracle, invoiced and receipted. Review/monitoring of risk assessment, actions, staff sickness following an incident and RIDDOR incidents using the Datix systems. Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom. About us Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy Our Health, Our Future focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: We listen, learn, and improve We treat everyone with respect We work together as one team CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities For detailed job description and main responsibilities, please see documents attached within the documents section. Person Specification IOSH Managing Safely and Level 4 qualification in Business Administration or equivalent knowledge and experience. Proficient in the use of Oracle, TRAC, ESR and other management systems. Knowledge of the Datix Cymru Incident Reporting System and the process of reporting RIDDOR incidents to the HSE. Ability to be adaptable and innovative with a problem-solving approach, applying theoretical knowledge to a wide range of practical situations. Prince 2 Project Management. Completed the training for Job Matching and participate as part of the job matching panel. Welsh Language Skills (Level 3 and above/B1) Experience Minimum of 3 years' experience in health and/ or social care. Experience in the carrying out, reviewing, and auditing of risk assessment. Demonstrate a practical problem-solving approach to health and safety issues. Project management. Ability to work at a strategic level within the organisation Skills and Attributes Verbal and written communication and report writing skills. Able to work well under pressure and regularly to tight timescales. Must be able to demonstrate excellent organisational and general management skills. Must be proficient at maintaining records and statistical information and converting information into required format for reports. Ability to work as part of a team. Travel to different sites around the health board in a timely manner. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cwm Taf Morgannwg University Health Board

Senior Medical Receptionist / Shift Supervisor We are seeking a parttime Senior Medical Receptionist to join our Practice team in Romford. This position is ideal for an experienced senior receptionist or reception supervisor from a smaller practice who is looking to broaden their skills within a larger, multisite setting. A minimum of two years NHS GP reception experience is essential, and EMIS experience is preferred. North Street Medical Care is a high performing practice serving over 21,500 patients across two sites: North Street Practice and Chadwell Heath Health Centre in Ashton Gardens. The post holder may be required to work at both locations, as well as our site at Raphael House when needed. This role is for 19 hours per week, working Thursday and Friday, 8:00 am to 6:30 pm. These hours are fixed. Occasional weekend or bank holiday working may be required with prior agreement. Main duties of the job The Senior Receptionist must demonstrate strong communication skills, excellent attention to detail, and a proactive, professional approach when interacting with patients and clinical staff both in person and by telephone. The role will support the Reception Manager and wider reception team by supervising and motivating staff, enhancing operational efficiency, and contributing to overall service performance. About us Our clinical team includes, GPs, Nurse practitioner, Nurses, HCAs, Pharmacists, Physician Assocociate and Paramedics. We operate over two sites, which is at North Street, Raphaels House and Ashton Gardens. Job responsibilities To provide aprofessional and efficient reception service to all patients and visitors. To supervise and support receptionists, toassist patients in gaining access to healthcare services and to promote ahelpful and caring image of the Practice at all times. To undertake a range ofreception and administrative duties required to ensure the smooth running ofthe Practice. Thefollowing are the core responsibilities of the Senior Receptionist. There maybe on occasion, a requirement to carry out other tasks; this will be dependentupon factors such as workload and staffing levels: To supervise the reception teamduring the shift To greet and welcome patients andvisitors to the Practice. To respond to enquiries, whether inperson or by telephone, in a friendly and efficient manner. To explain Practice arrangementsand formal registration requirements to new patients, and those seekingtemporary treatment; ensuring all procedures are completed accurately. To be aware of specific clinicsheld by healthcare professionals and make patient appointments in linewith agreed procedures. To ensure patients are not keptwaiting for unreasonable lengths of time without explanation. To ensure patients withoutappointments but who need emergency appointments are seen in a logicalorder, and to make patients aware of the possibility that they may have towait until a clinician is available. To maintain the reception andwaiting room in a tidy manner, checking current validity of posters anduse of call display system. To ensure adequate patientinformation is readily available. To hand out repeat prescriptions,letters and reports to patients, confirming correct identity of patient. To process urgent repeatprescriptions. To receive specimens frompatients, ensuring correct bottles are provided, and forms accuratelycompleted. To liaise with externalorganisations, hospital and community services, CCG and PCC etc, tofacilitate on-going care of patients. To receive payments from patients,ensuring correct amount, the checking of personal cheques, givingreceipts, and entering details in reception petty cash book, as perPractice protocol. To act as chaperone for patientsand clinicians where needed. To provide GPs and visitors withrefreshments when requested. TELEPHONE/ SWITCHBOARD To manage all incoming calls,ensuring each call is dealt with promptly and efficiently, with tact andsensitivity. To accurately record all relevantdetails of each call. To direct all calls to relevant teammember without delay and ensure messages are passed to appropriate personas per protocol. To telephone patients regardingappointments, treatment or administrative queries, ensuring identity ofpatients. To monitor the callboard and thereception team to ensure call wait times are low. To report any telephone issues tothe phone provider. To identify when a receptionistneeds assistance, offer help and if necessary ask for the call to betransferred to prevent a complaint. Manage verbal complaints and sendout hold letters to email complaints10 ADMINISTRATIVE To arrange ambulances forpatients requiring transport. To receive, check and distributeincoming post and deliveries. To photocopy and laminatedocuments as directed. Convert any un booked RT/TASappointment to triage appointments at the start of the session. To monitor the generic email,save information into patient record and allocate emails to the relevantdepartments. Monitor the eConsult mailbox,save to patient record and filter administration and booking eConsultslots with the appropriate clinician. To enter information on thecomputer as per Practice procedures, adding your initials to any dataadded to enable an audit trail. To update patients details andmaintain patients records accurately. To print out appropriateappointment lists at the end of each day, in case of computer failure. To ensure all defects in thecomputer system are reported to the Compliance Manager To contact the computer helplineand deal with IT faults, following guidance by the helpline team. To use the email system as a wayof communicating between team members regarding practice issues, checkingincoming mail on a daily basis. GENERAL To supervise junior team members and assist in theirtraining and development To work both as part of a teamand independently, to ensure the smooth running of the Practice. To be polite and courteous topatients and visitors at all times. To be of smart dress code,wearing Practice uniform where applicable. To maintain strict patient andPractice confidentiality at all times, working within the boundaries ofthe Data Protection Act. To attend relevant training coursesto assist in Personal and Practice Development. To offer flexibility in coveringshifts or duties during team members absence. To attend and contribute toregular team and Practice meetings. To maintain staffresponsibilities relating to Health & Safety of patients, visitors andstaff, promoting a safe working environment, and reporting any risks tothe Practice Manager. To ensure the security of thepractice by locking doors when rooms not in use, and setting alarms whereinstalled. To undertake any other tasks of asimilar nature as may be required from time to time. No jobdescription can be entirely comprehensive.This job description may be adapted as the Practice develops and to meetthe changing needs of patients. Person Specification Qualifications Educated to GCSE level or equivalent GCSE Mathematics & English (C or above) NVQ Level 2 in Health and Social Care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

A leading health organization in Pontypridd is seeking an Administration Manager for Health, Safety and Fire. This role requires overseeing administrative management, supporting the Health, Safety and Fire team, and ensuring effective procurement processes. The ideal candidate will have over 3 years of experience in health or social care, be proficient in Oracle and possess strong communication skills. This position offers opportunities for career growth and a collaborative work environment, supporting a diverse group of employees across a vibrant region.

A leading healthcare organization in the UK seeks a Governance Officer to support quality and governance initiatives. This role involves maintaining risk registers, conducting audits, and ensuring compliance with regulations. Candidates should have a background in administration with at least 2 years of relevant experience. Strong communication and organizational skills are essential. Join us in providing exceptional care and support for over 56,000 patients across multiple sites.

Overview As our Community Safety Admin Team Leader you will provide managerial oversight to the administrative team who support the Community Safety Team who support those who are most vulnerable within the community in line with Avon Fire and Rescue Service Mission, Vision and Values. You will also manage the function that supports providing community fire safety advice, providing a professional service which reflects the values of Avon Fire and Rescue Service. Responsibilities Manage and support individual team members, identifying and facilitating learning and development opportunities to enhance team performance. Responsible for leading the Community Safety Administration team to ensure the delivery of a professional, efficient, and customer-focused first point of contact for members of the public and external agencies seeking home fire safety advice and support Review, develop, and implement improvements to administrative procedures and processes within the department, maximising technological solutions where appropriate to enhance efficiency, streamline workflows, and support continuous service improvement. Manage and respond to general queries received by the team, identifying potential barriers and implementing appropriate solutions. Ensure all enquiries are addressed within agreed timescales, escalating complex or sensitive issues to the relevant manager as necessary. Manage the scheduling and completion of Home Fire Safety Visits (HFSVs) carried out by Community Safety Workers and Station Staff, ensuring alignment with the Risk Stratification process and adherence to required timeframes. Produce regular statistical reports aligned with departmental Key Performance Indicators (KPIs). Identify any gaps in data accuracy or reporting and implement relevant training and development initiatives to ensure team members maintain high standards of data quality and consistency. Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager. Qualifications Level 3 qualification or equivalent qualification relevant to the role (for example in business administration, supervisory management, customer service, community safety) Good knowledge and understanding of the importance of robust safeguarding practices. Relevant supervisory experience and effective development of others. Experienced in delivering high-quality, customer-centred services Managing workload independently to prioritise tasks effectively, drive workstreams forward and achieve desired objectives. Previous experience in providing administrative support, including handling routine tasks such as data entry, record keeping, and general office duties. Good customer service skills, with the ability to communicate clearly and politely with a friendly and patient telephone manner, and to engage effectively with people both inside and outside the organisation. Demonstrates strong attention to detail to ensure accuracy when inputting and reviewing data Ability to collect, collate and present information and basic statistics in various formats. Possesses strong organisational and prioritisation skills, consistently using initiative to meet deadlines through a structured and efficient approach. Able to drive with a current driving licence, or ability to arrange suitable alternative transport to travel to various work locations. Knowledge and awareness of the types of issues that affect communities and the relevant legislation, policy and good practice relating to these. Knowledge and general understanding of community and risk prevention activities within a fire and rescue service. Experience in gathering, organising, and presenting information and basic statistics in different formats, including producing written documents that use data to support, evaluate, or explain workstreams. What you can expect in return 26 days annual holiday (plus public holidays) rising to 30 days after 5 years, and 31 days after 10 years of service Defined Benefit Scheme Electric Vehicle Salary Sacrifice Scheme Cycle to Work scheme Welfare and Wellbeing services Staff Networks Access to Westfield Health Supplementary Healthcare package. Access to Blue Light card with offers online and high street discounts For the full job description and how to apply please visit our website: Proud member of the Disability Confident employer scheme Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).