5577 jobs found

Role Title: Customer Enquiries Handler Contract Length: 12 Months Engagement Type: Umbrella or PAYE Location: Hybrid, predominantly remote - must be commutable to Glasgow (ALL KPMG UK CONTRACTORS MUST RESIDE AND HAVE PROOF OF RIGHTS TO WORK IN THE UK) Role Purpose This role will form part of our General Enquiries team within the Motor Finance remediation programme. This team are the key point of contact for customers throughout the review process, and this role will be the initial liaison point of contact for customers affected by motor finance remediation. You will interact with customers via receiving inbound calls. An important aspect of this role will be accurately capturing customer details and responding accordingly. You will also be required to support some payment administration processes and perform tasks in line with Service Level Agreements (SLAs). Deliverables Conducting inbound 'first contact' calls with customers, maintaining call control and objection handling. Accurate data entry and processing. All calls/tasks handled in line with agreed Service Level Agreements (SLAs). Maintain personal compliance of operational and regulatory risk by performing required validation or security checks for calls where required. Identify vulnerable customers and escalate where required as per policy. Ensure Information Security risks are effectively managed in line with client and KPMG expectations. Ensure all legislative regulatory requirements are adhered to through compliance with the complaints handling policy, training, competency scheme, handling phone calls and business standards Be responsible, a self-starter, ensuring project level changes communicated are understood and actioned as requested. Ensure quality is embedded within all work completed. Understand the end-to-end process and develop strong knowledge of admin and telephony processes. Essential Experience Inbound call experience, building relationships and delivering excellent customer service. Working knowledge of MS office- Excel, Word and Outlook. Good administrative ability and accuracy in capturing customer information. Articulate in both written and verbal communication with the ability to take high quality written notes to summarise customer calls. Identification of vulnerable customers. Rapport building with customers. Desirable Experience Experience of working in a financial services environment. Proven experience of working with multiple systems. Previous experience working within set business timelines and meeting Key Performance Indicators (KPIs). KPMG Overview KPMG is part of a global network of firms that offers Audit, Tax & Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients' most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Conveyancing Assistant Rotherham Competitive Salary DOE An exciting opportunity has arisen for an experienced Conveyancing Assistant to join a growing and highly successful law firm within their established South Yorkshire Property team. This is a fantastic opportunity to join a dynamic, friendly and fast-paced business that genuinely values its employees, offers an excellent working environment and provides long-term career development opportunities. The successful candidate will play a key role supporting the conveyancing team with a busy residential property caseload, ensuring clients receive an exceptional level of service throughout the transaction process. Key Duties: Opening new files and inputting instructions onto the Case Management System Producing relevant documentation, correspondence and client letters Updating the Case Management System as matters progress Managing third-party portal updates and team procedures Issuing contracts on sale files Assisting with replies to enquiries Ordering searches and indemnity policies Issuing reports and related paperwork Assisting with exchanges and completions Preparing Mortgage Reports for clients Handling post-completion applications and lender obligations Essential Skills & Experience: Previous Conveyancing Administration / Assistant experience Excellent verbal and written communication skills Strong client care and customer service skills Ability to work independently and as part of a team Good understanding of current AML requirements Excellent organisational skills and attention to detail Ability to work effectively within a busy, fast-paced environment Strong interpersonal skills and a proactive approach Existing referral contacts would be advantageous What's on Offer: Competitive salary depending on experience Excellent team culture and supportive working environment Modern offices and a growing business Opportunity for progression and development Join a highly respected and expanding law firm If you are an experienced Conveyancing Assistant looking to join a professional and supportive team where your contribution is valued, we would love to hear from you. For more information, get in touch with Sarah or Amy today!

An excellent opportunity has arisen for an experienced Private Client Locum to join a well-established and friendly law firm based in Devon. The firm is seeking ongoing support within its busy Private Client department due to increased workload and planned cover requirements. Location: Devon Job Type: Locum Contract Start Date: ASAP Duration: 3-9 Months (with potential extension) Working Pattern: Full-time ideally, or part-time considered Working Arrangement: Hybrid / Predominantly Office-Based Rate: Competitive Hourly Rate DOE The Role You will handle a broad range of Private Client matters, including: Wills and estate planning Probate and estate administration Lasting Powers of Attorney Trusts and tax planning matters Court of Protection work (desirable but not essential) The successful candidate will join a supportive and collaborative team with strong secretarial and administrative support in place. Candidate Requirements Qualified Solicitor, Legal Executive or experienced Private Client Fee Earner Minimum 2 years' PQE preferred, although all experienced candidates will be considered Proven experience managing a private client caseload independently Strong client care and communication skills Ability to work efficiently in a busy environment At Venn Group, we endeavour to respond to all applications However due to the volume of applications we receive, if you have not heard from us within 48 hours please assume you have been unsuccessful on this occasion

A fantastic opportunity has arisen for a polished and professional Corporate Receptionist to join a highly regarded business in their beautifully newly refurbished Central London offices. This role is ideal for someone with previous corporate reception experience who thrives in a fast-paced, client-facing environment and takes pride in delivering an exceptional front-of-house experience. The business is looking for someone warm, positive and highly professional, who can confidently represent the company from the moment clients and visitors walk through the door. The Role Meeting and greeting clients and visitors in a polished and professional manner Managing the front-of-house and reception area to an exceptional standard Handling incoming calls and directing queries efficiently Coordinating meeting rooms and ensuring spaces are prepared for visitors Supporting the smooth day-to-day running of the office Assisting with ad hoc administrative and office coordination tasks About You Previous corporate reception experience is essential Experience within banking, legal, professional services or a five-star hospitality environment highly desirable Cabin crew experience would also be highly valued Impeccably presented with a warm and approachable manner Calm, confident and professional under pressure Strong communication and organisational skills Positive, proactive and service-focused If you are interested in this role, please apply for immediate screening. REF: JWU852026

Join a busy and supportive central team, providing essential payroll and pension coordination across a Trust and its schools. This role is ideal for someone with strong payroll, pensions or financial administration experience who can confidently liaise with providers, ensure statutory compliance, and maintain robust financial controls click apply for full job details

Driver Supervisor £ 37,620.00 per annum plus bonuses Monday to Friday - Average 48 hours per week We are currently looking for a Driver Supervisor based at our Swindon Distribution Centre. You will work closely with the Swindon Distribution Centre management team to ensure the completion of next-day deliveries throughout the distribution area. The Position: As Driver Supervisor you will be involved in a multitude of tasks which will include, but are not limited to: Induction and training of new recruits Provision of relief cover during holidays and sickness for your driving team Supporting the site management team to ensure the site LGV fleet is compliant with its O Licence obligations on a day-to-day basis Various administration tasks to ensure you and your team complete your daily deliveries within Company guidelines Deal with management issues that may affect your team on a daily basis to ensure all are able to perform to the best of their abilities Make recommendations to the site Operations Manager to ensure the smooth and cost-effective operation of the site LGV fleet The Person Experience in a supervisory role managing a team of LGV drivers A full LGV Category C (Class 2) licence, Digital Tachograph Card and Driver Qualification Card (CPC) are essential A Forklift Licence would be advantageous, although this can be obtained through training Excellent customer service skills Role will involve heavy lifting Strong written and verbal communication skills Would ideally suit someone that is looking to come off the road full time and enjoy a mixed working day. What We Offer Competitive Salary Discretionary bonus scheme Access to a Company benefits platform Life Assurance Company Pension scheme 28 days of annual leave pro-rata, including bank holidays This is a hands on supervisory role where you will get to showcase your skills and lead by example, for more details please apply or reach out to .

Family Paralegal Cardiff Permanent Monday to Friday - Hybrid Salary - DOE Introduction Acorn by Synergie is recruiting a Family Paralegal on behalf of our client to join their busy Family Law team. This is an excellent opportunity for a proactive and ambitious individual to gain wide-ranging experience across family law, including divorce, financial matters, child arrangements, and cases involving domestic abuse. The role also provides a strong platform for those aiming to secure a Training Contract and qualify as a solicitor. Key Duties Support solicitors in managing a caseload of family law matters. Prepare and draft legal documents, including correspondence, applications, and witness statements. Carry out legal research and stay updated on family law developments. Liaise with clients, counsel, and other stakeholders under supervision. Maintain accurate and well-organised client files and records. Assist with the assembly of court documents and attend court when required. Contribute to negotiations and mediation processes. Support day-to-day administration, including managing documentation, calendars, and billing. Requirements Law degree (LLB or equivalent) and completion of LPC (or equivalent route). Interest in family law; previous paralegal or legal assistant experience preferred. Strong legal research skills and ability to present information clearly. Excellent written and verbal communication skills, with sensitivity in dealing with vulnerable clients. Exceptional organisational skills with the ability to manage competing deadlines. High attention to detail and accuracy. Resilience and ability to work effectively in a busy environment. Clear ambition to secure a Training Contract and qualify as a solicitor. Attitudes & Behaviours Client-Focused: Dedicated to delivering high-quality service and client care. Professional Integrity: Respecting confidentiality and ethical standards. Initiative: Proactive in supporting the team and taking responsibility. Teamwork: Positive and collaborative approach to colleagues. Ambition: Motivated to develop professionally and progress within the firm. Interested? Apply now to join a leading Family Law team in Cardiff and develop your career as a Family Paralegal. Acorn by Synergie acts as an employment agency for permanent recruitment.

We're on the lookout for customer-focused, Travel Reservations Consultant to join our client's growing team! If you enjoy providing an exceptional level of service, whilst helping customers plan unforgettable trips - this could be your perfect role! Based in our client's super smart West London office, successful candidates will be responsible for delivering high-quality sales and service support to customers via inbound and outbound calls. The role includes handling new reservations as well as online enquiries, ensuring customers receive accurate advice, efficient booking management and an excellent end-to-end travel experience while meeting individual and team sales targets. This is a fantastic opportunity to join an expanding and established travel organisation and on offer is a competitive salary of up to £32k plus bonus and industry benefits such as familiarisation trips and other industry incentives. This is a hybrid role, with a requirement of 3 days in the office, 2 from home. Hours of operation are between Mon - Sat 9am - 6pm. If you're interested in finding out more, please apply online. Role of Travel Reservations Consultant: Handle customer enquiries efficiently, professionally and in line with SLAs. Provide accurate general and destination-specific travel advice for worldwide and European travel products. Organise and cost complex travel itineraries, ensuring all customer requirements are met. Deliver an exceptional customer experience on every interaction. Maximise sales potential on all calls by offering relevant ancillary products and services Demonstrate a strong sales focus, identifying customer needs and converting enquiries into confirmed bookings. Maximise sales potential on all calls by offering relevant ancillary products and services. Promote current campaigns, monthly incentives and other incentive programs. Make booking amendments accurately within the GDS system, ensuring compliance with airline rules and fare conditions. Resolve booking issues efficiently while maintaining customer satisfaction and retention. Perform general administrative duties related to reservations and call handling. Skills required for the role: Previous travel sales experience - essential Working knowledge of a GDS - Amadeus or Galileo / Travelport - essential Excellent worldwide destination and airline knowledge Good attention to detail and administration skills Strong sales and customer service skills Ability to work well both autonomously and as part of a team If you're interested in learning more about this Travel Reservations Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Order Administrator, Chester based role We are recruiting on behalf of a fantastic company for an Order Administrator to join their team in Chester on a permanent, full-time basis. This is a great opportunity for someone with strong administrative and operational experience who enjoys working in a fast-paced environment with a strong focus on accuracy, customer service, and teamwork. There is also the opportunity to work compressed hours across 4 days. About the Role Title: Order Administrator Salary: £26,200 per annum Location: Chester - onsite Benefits: 26 days holiday plus bank holidays, pension matched up to 10%, life assurance, and more. Key Responsibilities Process customer orders accurately using ERP and internal systems. Coordinate repairs, replacements, and returns for products and accessories. Pick, pack, and dispatch orders from the warehouse efficiently. Maintain accurate stock control and support inventory management activities. Deliver excellent customer service while meeting operational KPIs and deadlines. Skills & Experience Required Previous administration or operations experience in a fast-paced environment. Strong attention to detail with a high level of accuracy. Confident using MS Office and internal systems such as ERP or CRM platforms. Excellent communication and relationship-building skills. Self-motivated with the ability to manage workload independently and meet targets. Roberts Webb Recruitment is acting as a recruitment agency on behalf of this role

We are looking for a proactive and customer-focused professional to support Client Directors and Managers in delivering outstanding service across Group Risk and Healthcare solutions. This role plays a key part in meeting preparation, business administration, compliance, and maintaining strong client relationships while promoting excellent customer outcomes. Key Responsibilities Provide comprehensive support to Client Directors and Managers, including meeting preparation and report production Obtain illustrations and administer new and existing business, ensuring all compliance requirements are met Support renewal projects, market reviews, suitability report preparation, and completion of follow-up actions Maintain and enhance client relationships, handling both complex and simple client enquiries and escalating where appropriate Promote a strong culture of conduct and behaviours that support good customer outcomes, acting as a role model for the team Maintain accurate client records across internal systems Take personal responsibility for developing in-depth knowledge of Group Risk and Healthcare products and the wider marketplace Contribute to business projects as required, delivering outputs within agreed timescales Ensure full awareness of, and adherence to, company, departmental, and product-specific procedures and policies, working in line with company values at all times What We're Looking For Experience in client servicing, administration, or support within financial services, group risk, healthcare, or insurance Strong attention to detail with the ability to manage multiple priorities Excellent written and verbal communication skills A collaborative, professional approach with a strong commitment to customer outcomes Confidence using CRM systems and client databases A proactive attitude toward learning and development Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Administration Assistant Oxford 26,000 + Progression Opportunities + Training Opportunities + Enhanced Annual Leave + Pension Are you experienced in an office environment and looking for a role where you can progress up the ranks long term? Do you want to join a team that genuinely cares about their staff in the fast-growing renewable sector? If successful you will be joining a renewable company with over 15 years in the sector. This is one of 3 successful offices in the UK which due to ongoing success in both domestic and commercial sectors are looking to further expand the team. Your role in the company will involve managing the end-to-end procurement process by ordering solar equipment, tracking deliveries, and maintaining accurate stock and supplier records. Additionally, you will provide essential administrative and communication support by managing customer documentation, coordinating installation schedules, and acting as a professional point of contact via email and telephone. The ideal candidate for this role will have background working in an office environment. They will be confident with Microsoft Word and Excel and have a willingness to learn and move up the ranks. The Role Administration based work Based in Oxford Progression opportunities The Person Office experienced Motivated to progress long term Commutable to Oxford To apply for this role or to be considered for further roles, please click "Apply Now" or contact Daniel Thomas at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Customer Service Administrator Up to £28,000 depending on experience Permanent Monday to Friday 38.5 hours We are recruiting on behalf of a well-established and growing organisation looking to strengthen their team with a confident and organised Customer Service Administrator. This is a varied and fast-paced role supporting customers, partner businesses and regional teams across the UK. It's ideal for someone who enjoys relationship-building, coordination and delivering excellent service within a busy commercial environment. What's on offer: Structured training programme with ongoing development Opportunity for hybrid working once training is completed Generous holiday allowance Generous pension scheme Friendly and supportive team environment The role: Managing incoming enquiries via phone and email Processing customer orders and supporting delivery coordination Resolving queries and complaints professionally Supporting regional teams with account updates and communication Maintaining accurate CRM records and tracking activity Assisting with onboarding new customers Supporting internal projects and service improvements where required What we're looking for: Previous customer service or administrative support experience Strong communication and relationship-building skills Confident and professional telephone manner Excellent organisation and attention to detail Comfortable managing multiple priorities in a busy environment Strong IT skills including Microsoft Office (particularly Excel)

Our client, a progressive law firm is seeking an organised, proactive PA to support their Employment team. This is an excellent opportunity for someone who enjoys providing high-level administrative support in a fast-paced, professional services environment with international exposure. As the key point of contact for a group of fee earners, you will provide exceptional organisational and administrative support. The role involves managing complex workflows, handling confidential client matters and helping the team deliver high-quality work to overseas healthcare regulators, government bodies and private sector organisations. The role will entail: Handling client enquiries, calls and communications with professionalism and cultural sensitivity. Manage diaries, travel, itineraries, international meeting arrangements and agendas. Support pitch documents, presentations and tender submissions for international work. Assist with organising internal and external events, training sessions and client briefings. Monitor team inboxes, prepare draft responses and manage correspondence. Provide cross-team support where needed and help balance workflow. Support billing processes and prepare accurate invoices for international matters. Manage expenses, payments and financial administration tasks. Ensure all compliance, information security and data-handling standards are met. Applicants must have: Experience as a PA in a legal, professional services or similarly structured environment. Excellent communication and relationship building skills. Strong organisational skills and ability to prioritise a varied workload. A positive, "can do" attitude. Adaptability and confidence in a fast-moving environment. Strong Microsoft Office Proficiency. If you are already registered with Katie Bard, please contact your consultant directly. Katie Bard is an Equal Opportunities Employer. Katie Bard will manage your application in accordance with GDPR and the Data Protection Act 2018, and in line with the Employment Agencies and Employment Businesses Regulations 2003. Please refer to the privacy notice on our website for further details on how we manage your data. If your application is successful, we will contact you and handle your personal information in line with GDPR guidelines. If unsuccessful, your application and associated data will be deleted within six weeks.

We are recruiting for a Health & Safety Manager to join Listers. The hours of work are Monday to Friday, 8.30am to 5.30pm. You would assist the Head of Aftersales Support and QHSE in managing Health and Safety compliance across the business, fielding day to day H&S enquiries, offering solutions and regularly visiting all Listers locations to establish and maintain a successful H&S culture click apply for full job details

An established insurance firm is seeking a highly organised Learning & Development Coordinator to support the delivery of onboarding, training and professional development initiatives across the business. This is a 12 month fixed term contract, combining learning administration, event coordination and stakeholder support. You'll play a key part in ensuring learning programmes, systems and complian click apply for full job details

Private Client Solicitor - Newport 40,000 - 60,000 One of my favourite private client jobs Hybrid Loads of Annual Leave Non volume - existing clients no following needed or BD A traditional established high street firm are looking for a Private Client Solicitor join an established team with increasing workload. Partner workload. You will have your own support from an experienced paralegal/secretary and other lawyers in the team. The firm offers homeworking and a true work life balance that you would expect from an established local practice with a fantastic reputation. This is what you'll be doing Running a case load of Estate Administration, Wills and Power of Attorney matters with minimal supervision Completing inheritance tax forms Provide advice on Tax, trust, inheritance & capital gains tax and offshore assets Supervising junior members of the team on occasion The experience you'll bring to the team A qualified Lawyer / Solicitor Ideally 3-10 years qualified. Exposure to conveyancing files would be an advantage Competent user of Microsoft Office software and case management system Excellent Client care skills Calm and confident manner to handle potentially challenging matters Excellent written and verbal communication skills The ability to work under pressure and to deadlines This is what you'll get in return A longstanding reputable law firm with a great reputation Secretarial support 40,000- 60,000 as a guide Car park included. Bonus scheme - 30% of fee income received exceeding target (3x salary) per annum (averaged over 2 years). 5 weeks holiday Training and development opportunities Pension scheme Social events Office hours 9am - 5pm Monday to Friday At least 2 days homeworking Are you up for the challenge? If you believe that you have the skills and experience for the role - then please get in touch with Daniel Mason. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Daniel Mason at Yolk Recruitment.