job requisition id JR Agentur : Havas Stellenbeschreibung : At Havas Media we believe brands mean more by bringing them closer to people. That's why our ambition is to be the most customer-centric media agency in the UK. We build sharper insights underpinned by our Meaningful Brands study to deliver people-first comms. We have the most sophisticated data systems in the market powered by Converged our end-to-end data thread from insight to activation. We craft distinctive customer journeys which connect people to brands and brands to people. We offer our clients transformational ways of working, partnering with the likes of Domino's, KIA and Hyundai, Dreams, EDF, Homebase, Starbucks, Ocado, the BBC and many more. The Insight Manager Role: The role would be working in the HMN Insight team, which sits in the wider Strategy, Planning and Insight (SPI) team. The Insight team also works closely with the DNA (data and analytics) team. The mission of the Insight team is to understand people: what they do and why they do it - including all the external forces, such as wider trends and culture, that shape their behaviour. We aim to uncover insight that inspires great strategic thinking and to unlock ways that brands can be more meaningful in consumers lives. We help our clients understand the current (and potential) consumers of their brands, how they live their lives, what makes them tick and how to reach them through media and content. We also evaluate how effective our media campaigns have been in reaching and resonating with people. We source insight from desktop tools and systems that Havas buys into, as well as running more bespoke research (e.g. quantitative online surveys, qualitative focus groups and ethnography). HMN offers lots of opportunity for training, coaching and mentoring. We offerfull trainingand support across all areas to help you develop as an insight specialist, learning from our senior colleagues who have considerable experience. What we're looking for: An Insight Manager or well-established Insight Executive looking to move up to Manager level. We need someone with at least 2-4 years insight experience, in a research agency, media agency, media owner or client-side role. We're looking for someone who is knowledgeable across a range of research methodologies and techniques, including the world of digital and social data. We are looking for someone ambitious and talented who can hit the ground running. Critically, you will need to have experience in quantitative and qualitative methodologies and be able to successfully run your own bespoke research projects from start to finish. Ideally you will also have experience/knowledge of syndicated industry tools such as TGI, YouGov Profiles, YouGov Brand Index and Touchpoints, along with social tools such as Brandwatch. Equally, you will need to be passionate about insight and be able to turn data from multiple sources into compelling stories for your clients. Key Responsibilities: Identify insight needs and opportunities for our clients, write proposals and sell in relevant tools and services to contribute to revenue generation. Lead and supervise all aspects of bespoke quantitative and qualitative research projects, including researching, analysing and presenting back results. Create compelling and actionable insight debriefs and reports. Support on new business pitches, working collaboratively with strategists and planners. Work collaboratively with planning teams on existing client business. Champion best practice use of Havas' suite of tools within the agency. Required skills and experience: Be able to translate a clients business challenge into a research approach - understanding of when it's appropriate to use different tools / methodologies. Be able to write strong Insight proposals across a variety of methodologies, with support from more senior team members. Experience in running brand trackers and campaign uplift studies along with audience focused projects such as segmentation and customer journey work. Be able to own and manage all stages of research projects including supplier briefing, set-up, questionnaire design / discussion guide development, fieldwork management, analysis and presenting back results. Familiarity with desktop tools (TGI, Touchpoints, YouGov) and social listening tools (e.g. BrandWatch). Be comfortable working in a fast-paced environment - able to manage multiple projects simultaneously, meet deadlines, show excellent organisational skills and attention to detail. Show strong aptitude for drawing out insight and crafting a narrative. Confident presenting research results to clients and other stakeholders. Intellectually curious about people and the world around them. A good communicator: highly collaborative and enjoy working with a variety of people Vertragsart : Permanent In der Havas Gruppe sind wir stolz darauf, allen potenziellen Mitarbeitern gleiche Chancen bieten zu können und keine Diskriminierung zu tolerieren. Wir sind ein Arbeitgeber, der sich für Chancengleichheit einsetzt und begrüßen Bewerber unabhängig von Alter, Geschlecht, ethnischer Zugehörigkeit, Behinderung und anderen Faktoren, die keinen Einfluss auf die Fähigkeit einer Person haben, ihre Arbeit zu erledigen. Havas Group Die Havas Group ist eine der weltweit größten globalen Kommunikationsgruppen. Die 1835 in Paris gegründete Gruppe beschäftigt 20.000 Mitarbeitenden in mehr als 100 Ländern. Die Havas Group ist bestrebt, das weltweit beste Unternehmen zu sein, um durch Kreativität, Medien und Innovation sinnvolle Verbindungen zwischen Menschen und Marken herzustellen. Havas Media
Aug 14, 2025
Full time
job requisition id JR Agentur : Havas Stellenbeschreibung : At Havas Media we believe brands mean more by bringing them closer to people. That's why our ambition is to be the most customer-centric media agency in the UK. We build sharper insights underpinned by our Meaningful Brands study to deliver people-first comms. We have the most sophisticated data systems in the market powered by Converged our end-to-end data thread from insight to activation. We craft distinctive customer journeys which connect people to brands and brands to people. We offer our clients transformational ways of working, partnering with the likes of Domino's, KIA and Hyundai, Dreams, EDF, Homebase, Starbucks, Ocado, the BBC and many more. The Insight Manager Role: The role would be working in the HMN Insight team, which sits in the wider Strategy, Planning and Insight (SPI) team. The Insight team also works closely with the DNA (data and analytics) team. The mission of the Insight team is to understand people: what they do and why they do it - including all the external forces, such as wider trends and culture, that shape their behaviour. We aim to uncover insight that inspires great strategic thinking and to unlock ways that brands can be more meaningful in consumers lives. We help our clients understand the current (and potential) consumers of their brands, how they live their lives, what makes them tick and how to reach them through media and content. We also evaluate how effective our media campaigns have been in reaching and resonating with people. We source insight from desktop tools and systems that Havas buys into, as well as running more bespoke research (e.g. quantitative online surveys, qualitative focus groups and ethnography). HMN offers lots of opportunity for training, coaching and mentoring. We offerfull trainingand support across all areas to help you develop as an insight specialist, learning from our senior colleagues who have considerable experience. What we're looking for: An Insight Manager or well-established Insight Executive looking to move up to Manager level. We need someone with at least 2-4 years insight experience, in a research agency, media agency, media owner or client-side role. We're looking for someone who is knowledgeable across a range of research methodologies and techniques, including the world of digital and social data. We are looking for someone ambitious and talented who can hit the ground running. Critically, you will need to have experience in quantitative and qualitative methodologies and be able to successfully run your own bespoke research projects from start to finish. Ideally you will also have experience/knowledge of syndicated industry tools such as TGI, YouGov Profiles, YouGov Brand Index and Touchpoints, along with social tools such as Brandwatch. Equally, you will need to be passionate about insight and be able to turn data from multiple sources into compelling stories for your clients. Key Responsibilities: Identify insight needs and opportunities for our clients, write proposals and sell in relevant tools and services to contribute to revenue generation. Lead and supervise all aspects of bespoke quantitative and qualitative research projects, including researching, analysing and presenting back results. Create compelling and actionable insight debriefs and reports. Support on new business pitches, working collaboratively with strategists and planners. Work collaboratively with planning teams on existing client business. Champion best practice use of Havas' suite of tools within the agency. Required skills and experience: Be able to translate a clients business challenge into a research approach - understanding of when it's appropriate to use different tools / methodologies. Be able to write strong Insight proposals across a variety of methodologies, with support from more senior team members. Experience in running brand trackers and campaign uplift studies along with audience focused projects such as segmentation and customer journey work. Be able to own and manage all stages of research projects including supplier briefing, set-up, questionnaire design / discussion guide development, fieldwork management, analysis and presenting back results. Familiarity with desktop tools (TGI, Touchpoints, YouGov) and social listening tools (e.g. BrandWatch). Be comfortable working in a fast-paced environment - able to manage multiple projects simultaneously, meet deadlines, show excellent organisational skills and attention to detail. Show strong aptitude for drawing out insight and crafting a narrative. Confident presenting research results to clients and other stakeholders. Intellectually curious about people and the world around them. A good communicator: highly collaborative and enjoy working with a variety of people Vertragsart : Permanent In der Havas Gruppe sind wir stolz darauf, allen potenziellen Mitarbeitern gleiche Chancen bieten zu können und keine Diskriminierung zu tolerieren. Wir sind ein Arbeitgeber, der sich für Chancengleichheit einsetzt und begrüßen Bewerber unabhängig von Alter, Geschlecht, ethnischer Zugehörigkeit, Behinderung und anderen Faktoren, die keinen Einfluss auf die Fähigkeit einer Person haben, ihre Arbeit zu erledigen. Havas Group Die Havas Group ist eine der weltweit größten globalen Kommunikationsgruppen. Die 1835 in Paris gegründete Gruppe beschäftigt 20.000 Mitarbeitenden in mehr als 100 Ländern. Die Havas Group ist bestrebt, das weltweit beste Unternehmen zu sein, um durch Kreativität, Medien und Innovation sinnvolle Verbindungen zwischen Menschen und Marken herzustellen. Havas Media
Company Description Publicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world's largest communications groups. With 108,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production. Publicis Groupe has transformed its business model and its organizational structure to put its clients at the centre and to facilitate access to all its services in a fluid, modular way. Today, Publicis Groupe is organized across 4 Solutions Hubs - Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health- for easier connectivity and integration, fostering collaboration throughout the Groupe; while Epsilon at the core will fuel the Groupe's entire operations to deliver personalized experiences at scale. As a Connecting Company for the Connected Age, Publicis Groupe is able to deliver winning solutions for clients through the Power of One - driven by a common purpose, a powerful spirit, shared behaviours, great character and a relentless focus on our clients. Overview As Retail Media Manager with our Publicis Commerce team, you'll oversee and optimise retail media campaign activations for our clients across all platforms. We're seeking a candidate with strong performance and optimisation skills, excellent client management, and the ability to develop and lead effective Retail Media strategies. If you're experienced and ready to enhance our team, this role is an opportunity you don't want to miss! Responsibilities Ensure the delivery of day-to-day campaigns across platforms, like Amazon Advertising, Epsilon Retail Media or Criteo, adhering to agency best practices and driving eCommerce success for clients. Improve communication flows and facilitate calls with local clients to maintain strong relationships and deliver exceptional service. Develop and execute client account growth strategies and analyse industry and market trends to provide insights and strategic recommendations that impact client account performance positively. Collaborate effectively with other channel teams across the agency to integrate holistic digital marketing strategies. Manage finance reconciliations and ensure smooth billing processes for client accounts. Provide regular reporting and analysis to client teams, offering actionable insights and improvement plans where necessary. Participate in ongoing internal trainings to expand your knowledge and skills in retail commerce and digital advertising. Engage regularly with key retail and technology partners, including Amazon, Criteo, Sainsbury's, Tesco, and others, to explore collaboration opportunities and industry trends. Qualifications We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a vibrant agency environment, working on high-profile multi-million budget accounts within the retail media sector Hands-on experience with Amazon Advertising, Epsilon Retail Media, Citrus or Criteo and experience managing large accounts ideally within an agency environment. Good understanding of search and Amazon Advertising, Citrus or Criteo strategy, with knowledge of other digital media channels, attribution models, conversion rate optimisation, "retail readiness," and consumer behaviour. Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Preferred certifications or experience with Amazon Advertising, Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer-specific platforms would be a bonus. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Aug 14, 2025
Full time
Company Description Publicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world's largest communications groups. With 108,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production. Publicis Groupe has transformed its business model and its organizational structure to put its clients at the centre and to facilitate access to all its services in a fluid, modular way. Today, Publicis Groupe is organized across 4 Solutions Hubs - Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health- for easier connectivity and integration, fostering collaboration throughout the Groupe; while Epsilon at the core will fuel the Groupe's entire operations to deliver personalized experiences at scale. As a Connecting Company for the Connected Age, Publicis Groupe is able to deliver winning solutions for clients through the Power of One - driven by a common purpose, a powerful spirit, shared behaviours, great character and a relentless focus on our clients. Overview As Retail Media Manager with our Publicis Commerce team, you'll oversee and optimise retail media campaign activations for our clients across all platforms. We're seeking a candidate with strong performance and optimisation skills, excellent client management, and the ability to develop and lead effective Retail Media strategies. If you're experienced and ready to enhance our team, this role is an opportunity you don't want to miss! Responsibilities Ensure the delivery of day-to-day campaigns across platforms, like Amazon Advertising, Epsilon Retail Media or Criteo, adhering to agency best practices and driving eCommerce success for clients. Improve communication flows and facilitate calls with local clients to maintain strong relationships and deliver exceptional service. Develop and execute client account growth strategies and analyse industry and market trends to provide insights and strategic recommendations that impact client account performance positively. Collaborate effectively with other channel teams across the agency to integrate holistic digital marketing strategies. Manage finance reconciliations and ensure smooth billing processes for client accounts. Provide regular reporting and analysis to client teams, offering actionable insights and improvement plans where necessary. Participate in ongoing internal trainings to expand your knowledge and skills in retail commerce and digital advertising. Engage regularly with key retail and technology partners, including Amazon, Criteo, Sainsbury's, Tesco, and others, to explore collaboration opportunities and industry trends. Qualifications We are seeking an enthusiastic and entrepreneurial candidate who thrives in dynamic environments. This role presents an exciting opportunity to join a vibrant agency environment, working on high-profile multi-million budget accounts within the retail media sector Hands-on experience with Amazon Advertising, Epsilon Retail Media, Citrus or Criteo and experience managing large accounts ideally within an agency environment. Good understanding of search and Amazon Advertising, Citrus or Criteo strategy, with knowledge of other digital media channels, attribution models, conversion rate optimisation, "retail readiness," and consumer behaviour. Excellent communication and presentation skills, with the ability to manage internal and external stakeholders at all levels. Preferred certifications or experience with Amazon Advertising, Foundations, Sponsored Ads Foundations, Amazon Vendor Central, Amazon Brand Analytics, Amazon DSP, Epsilon Retail Media, Criteo, or other retailer-specific platforms would be a bonus. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Agency Sales Manager - Brand team (Digital Advertising / Experiential) Job Sector Contract Type Permanent Location London Up to £35k basic plus uncapped commission Job Reference MediaIQ-OBBCGR Want to work for a highly established international media business operating inthe b2chigher education/studentmarket? Like the idea of working for a high growth business with a real entrepreneurial spirit? Like the idea of selling digital advertising and bespoke experiential activity tobrands (direct and via theiragencies)? If yes, please read on . The Company An entrepreneurialinternational media company operating in the b2c higher education sectorseekan Agency SalesManager. They are growing extremely quickly and have an established network of websites as well as brand activation/engagement events .all with the aim of helping universities and big brands to engage with students. The company offers excellent training and development, good career progression, uncapped commission earning potential and a genuinely nice environment to work in. The Role ofAgency Sales Manager (Brand team) This Agency Sales Manager role is split into 2 primary functions. The first is to sell digital advertising and native/branded content campaigns to brands wishing to target the graduate/youth marketplace. Whilst you will be selling to direct brands you willbe focusing primarily on the west-end agencies. The second part of the role is event focused and involves helping large client brands to engage with students via"on-campus" experiential activity/events. These are high value, bespoke and aim to helpbrands really engage with this target market. Examples include Secret House Parties for L'Oreal through to interactive sports for the likes of Amazon and Giff Gaff. Requirements for this Agency Sales Manager position (Brand team) 3+ years multiplatform media sales experience - ideally in the youth market Confident andarticulate with strong face to face sales experience Strong new business legacy A "go-getter" who thrives in taking ownership of their role and doesn't need micro-managing Self-motivated with a stable career path Understanding of online media and ability to sell complex high value opportunities If you think that you could be the AgencyAccount Managerthat we are looking for, please send us your CV.
Aug 14, 2025
Full time
Agency Sales Manager - Brand team (Digital Advertising / Experiential) Job Sector Contract Type Permanent Location London Up to £35k basic plus uncapped commission Job Reference MediaIQ-OBBCGR Want to work for a highly established international media business operating inthe b2chigher education/studentmarket? Like the idea of working for a high growth business with a real entrepreneurial spirit? Like the idea of selling digital advertising and bespoke experiential activity tobrands (direct and via theiragencies)? If yes, please read on . The Company An entrepreneurialinternational media company operating in the b2c higher education sectorseekan Agency SalesManager. They are growing extremely quickly and have an established network of websites as well as brand activation/engagement events .all with the aim of helping universities and big brands to engage with students. The company offers excellent training and development, good career progression, uncapped commission earning potential and a genuinely nice environment to work in. The Role ofAgency Sales Manager (Brand team) This Agency Sales Manager role is split into 2 primary functions. The first is to sell digital advertising and native/branded content campaigns to brands wishing to target the graduate/youth marketplace. Whilst you will be selling to direct brands you willbe focusing primarily on the west-end agencies. The second part of the role is event focused and involves helping large client brands to engage with students via"on-campus" experiential activity/events. These are high value, bespoke and aim to helpbrands really engage with this target market. Examples include Secret House Parties for L'Oreal through to interactive sports for the likes of Amazon and Giff Gaff. Requirements for this Agency Sales Manager position (Brand team) 3+ years multiplatform media sales experience - ideally in the youth market Confident andarticulate with strong face to face sales experience Strong new business legacy A "go-getter" who thrives in taking ownership of their role and doesn't need micro-managing Self-motivated with a stable career path Understanding of online media and ability to sell complex high value opportunities If you think that you could be the AgencyAccount Managerthat we are looking for, please send us your CV.
Job Title: Brand Demand Creation Insights Manager Location: 100VE, London ROLE PURPOSE We are seeking a strategic and results-oriented Brand Demand Creation Insights Manager to lead the optimization of social-first brand activations, drive brand influence, and accelerate growth within the dynamic beauty & wellbeing social and Dcommerce landscape. This role will be transformative in elevating brand performance and maximizing media ROI through data-driven insights and innovative strategies. You will be responsible for leading global initiatives, collaborating with cross-functional teams, and establishing best practices to ensure our social-first activations achieve exceptional results. Key responsibilities include: Global Social-First Activation Performance & Optimization: Drive global end-to-end brand social-first activation performance measurement and optimization across Brand Say (BS) and Other Say/Influencer Marketing (OS/IM) initiatives. Content Excellence & Asset Testing: Elevate content quality through rigorous asset testing, identifying key beauty aesthetics that impact brand image. Post-Campaign Analysis & Learning: Curate global learnings from post-campaign analysis to optimize impact on organic brand buzz and social engagement. Insights Automation & AI Implementation: Develop and implement prescriptive AI-generated insights for continuous social-first activation performance optimization. Media Mix & Content Strategy Optimization: Work with Growth Analytics to synthesize learnings, identify optimal media mix, and enhance content strategies for better ROI. Brand-World Building & Influence Growth: Partner with Global CMI and Brand leads to build brand-world presence and grow influence in strategic social communities. On-Retail Marketing Growth Drivers: Identify growth drivers within retail media strategies to enhance performance metrics in the Dcommerce ecosystem. Best Practice Leadership & Collaboration: Lead a best practice sharing program across Business Units to maximize impact of social activation initiatives. Skills and Experience Required Extensive experience in social media marketing, digital analytics, and e-commerce with proven results. Expertise in digital insights & analytics tools. Strong understanding of e-commerce platforms and retail marketing strategies. Experience with AI-driven insights and automation tools is a plus. Proven leadership in global initiatives and cross-functional collaboration. Strong grasp of brand equity measurement and media ROI analysis. Desired Skills: Data analysis and interpretation skills. Strategic thinking and planning abilities. Media mix optimization expertise. Proficiency in AI tools for insights and automation. Excellent cross-departmental collaboration skills. What We Offer We are open to flexible working arrangements and committed to creating an inclusive, family-friendly workplace. We value diversity and provide reasonable adjustments during the application and interview process. For more information, visit our Equity, Diversity & Inclusion page. Location Details Initially based at 100 Victoria Embankment until early 2025, then moving to Kingston Campus post-lease expiry in 2027. We are consulting with staff regarding this transition.
Aug 14, 2025
Full time
Job Title: Brand Demand Creation Insights Manager Location: 100VE, London ROLE PURPOSE We are seeking a strategic and results-oriented Brand Demand Creation Insights Manager to lead the optimization of social-first brand activations, drive brand influence, and accelerate growth within the dynamic beauty & wellbeing social and Dcommerce landscape. This role will be transformative in elevating brand performance and maximizing media ROI through data-driven insights and innovative strategies. You will be responsible for leading global initiatives, collaborating with cross-functional teams, and establishing best practices to ensure our social-first activations achieve exceptional results. Key responsibilities include: Global Social-First Activation Performance & Optimization: Drive global end-to-end brand social-first activation performance measurement and optimization across Brand Say (BS) and Other Say/Influencer Marketing (OS/IM) initiatives. Content Excellence & Asset Testing: Elevate content quality through rigorous asset testing, identifying key beauty aesthetics that impact brand image. Post-Campaign Analysis & Learning: Curate global learnings from post-campaign analysis to optimize impact on organic brand buzz and social engagement. Insights Automation & AI Implementation: Develop and implement prescriptive AI-generated insights for continuous social-first activation performance optimization. Media Mix & Content Strategy Optimization: Work with Growth Analytics to synthesize learnings, identify optimal media mix, and enhance content strategies for better ROI. Brand-World Building & Influence Growth: Partner with Global CMI and Brand leads to build brand-world presence and grow influence in strategic social communities. On-Retail Marketing Growth Drivers: Identify growth drivers within retail media strategies to enhance performance metrics in the Dcommerce ecosystem. Best Practice Leadership & Collaboration: Lead a best practice sharing program across Business Units to maximize impact of social activation initiatives. Skills and Experience Required Extensive experience in social media marketing, digital analytics, and e-commerce with proven results. Expertise in digital insights & analytics tools. Strong understanding of e-commerce platforms and retail marketing strategies. Experience with AI-driven insights and automation tools is a plus. Proven leadership in global initiatives and cross-functional collaboration. Strong grasp of brand equity measurement and media ROI analysis. Desired Skills: Data analysis and interpretation skills. Strategic thinking and planning abilities. Media mix optimization expertise. Proficiency in AI tools for insights and automation. Excellent cross-departmental collaboration skills. What We Offer We are open to flexible working arrangements and committed to creating an inclusive, family-friendly workplace. We value diversity and provide reasonable adjustments during the application and interview process. For more information, visit our Equity, Diversity & Inclusion page. Location Details Initially based at 100 Victoria Embankment until early 2025, then moving to Kingston Campus post-lease expiry in 2027. We are consulting with staff regarding this transition.
About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About WPP & OPenDoor At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon . OpenDoor is a unique integrationofthe best ofWPP and Amazon - building on their respective strengths and visions.Whetherat WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles ,andWPP's core values of Open, Optimistic and Extraordinary.Together, when WPP's Creative Transformation meets Amazon's next-levelcustomercentricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor ,not only are you joining a cross-function team partnering with one of WPP's top five global clients,but youarealsotaking a step to challengeyourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Programmatic Manager. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. Responsibilities Campaign Management Oversight of the implementation, management, and daily optimisation of campaign activity. To ensure that you excel in reaching your client objectives and KPIs. Competently create media plans designed to achieve specified KPIs. Understand the products and solutions that could be relevant for clients that have been developed within the group. Take ownership of some elements of the testing plans of your clients and suggest innovative ideas for testing, including planning, executing & evaluating tests with methodical accuracy. Client and Partner Management Create/design programmatic strategy for client portfolio, ensuring strategy is clear and most appropriate to the client's objectives and KPIs. Direct client servicing exposure with regular contact via weekly calls, campaign briefings and presenting performance in detail. Complete client reporting and analyse campaign results extracting insight to provide recommendations for future activity. Develop strong relationships with media owners and other service providers to select the most appropriate suppliers for campaigns. People Management Working with your line manager to ensure the effective management of more junior team members, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met. Working with line manager and team leadership to help train and develop junior team members. Leading by example to motivate and encourage those with less experience. Operational Excellence The appropriate use of tools to drive accountability in programmatic buying, operational efficiencies, and actionable business insights, with the scoping of agreed client outputs. Ensure financial accuracy, integrating the planning and buying process, and reconciliation of spends, including client terms and programmatic fees, via buying templates and processes. Support on the day-to-day QA process, minimizing errors and ensuring consistent and accurate adherence to process with both teams locally and in the Global Hub. Skills and Experience At WPP Media , we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media 's shared core value s: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Required Skills Passionate about programmatic activation and driving continued excellence. Confidence in core trading platforms, DV360, TTD and Amazon. Ability to translate technical and complex points to non-technical audiences and coach others to do the same. Bonus points Analytically minded with an aptitude for handling large data sets to identify trends and actionable insights Ability to develop and execute comprehensive testing roadmaps in the Programmatic space - audience, media, creative Excellent communication skills, both verbal and written, will be particularly important in building & developing client and supplier relationships Ability to communicate effectively with people from all diverse backgrounds, cultures, countries. Benefits of OpenDoor Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies. Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon. Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open. Data-Driven Environment: Develop your analytical skills and contribute to data-driven decision making. Global Impact: Be part of a team that is shaping the future of marketing on a global scale. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide.
Aug 14, 2025
Full time
About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit About WPP & OPenDoor At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources and skills to provide an integrated offer of communications, experience, commerce and technology. Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon . OpenDoor is a unique integrationofthe best ofWPP and Amazon - building on their respective strengths and visions.Whetherat WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too. The unique OpenDoor partnership model is built to deliver next level Productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production. OpenDoor's values are built from Amazon's own 16 Leadership Principles ,andWPP's core values of Open, Optimistic and Extraordinary.Together, when WPP's Creative Transformation meets Amazon's next-levelcustomercentricity, our people come together to challenge and impact what's done today and build a better future. By joining OpenDoor ,not only are you joining a cross-function team partnering with one of WPP's top five global clients,but youarealsotaking a step to challengeyourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity. Role Summary and Impact We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Programmatic Manager. This is a Full-time position based in London. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence and best in class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI. Responsibilities Campaign Management Oversight of the implementation, management, and daily optimisation of campaign activity. To ensure that you excel in reaching your client objectives and KPIs. Competently create media plans designed to achieve specified KPIs. Understand the products and solutions that could be relevant for clients that have been developed within the group. Take ownership of some elements of the testing plans of your clients and suggest innovative ideas for testing, including planning, executing & evaluating tests with methodical accuracy. Client and Partner Management Create/design programmatic strategy for client portfolio, ensuring strategy is clear and most appropriate to the client's objectives and KPIs. Direct client servicing exposure with regular contact via weekly calls, campaign briefings and presenting performance in detail. Complete client reporting and analyse campaign results extracting insight to provide recommendations for future activity. Develop strong relationships with media owners and other service providers to select the most appropriate suppliers for campaigns. People Management Working with your line manager to ensure the effective management of more junior team members, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met. Working with line manager and team leadership to help train and develop junior team members. Leading by example to motivate and encourage those with less experience. Operational Excellence The appropriate use of tools to drive accountability in programmatic buying, operational efficiencies, and actionable business insights, with the scoping of agreed client outputs. Ensure financial accuracy, integrating the planning and buying process, and reconciliation of spends, including client terms and programmatic fees, via buying templates and processes. Support on the day-to-day QA process, minimizing errors and ensuring consistent and accurate adherence to process with both teams locally and in the Global Hub. Skills and Experience At WPP Media , we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media 's shared core value s: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Required Skills Passionate about programmatic activation and driving continued excellence. Confidence in core trading platforms, DV360, TTD and Amazon. Ability to translate technical and complex points to non-technical audiences and coach others to do the same. Bonus points Analytically minded with an aptitude for handling large data sets to identify trends and actionable insights Ability to develop and execute comprehensive testing roadmaps in the Programmatic space - audience, media, creative Excellent communication skills, both verbal and written, will be particularly important in building & developing client and supplier relationships Ability to communicate effectively with people from all diverse backgrounds, cultures, countries. Benefits of OpenDoor Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies. Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon. Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open. Data-Driven Environment: Develop your analytical skills and contribute to data-driven decision making. Global Impact: Be part of a team that is shaping the future of marketing on a global scale. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note this is a UK based role and requires individuals to have the right to work in this location Please read our Privacy Notice ( ) for more information on how we process the information you provide.
Digital Media Executive Department: Media - Media Planning and Activation Employment Type: Full Time Location: London Description Gravity Global is the world's most awarded brand-to-demand marketing consultancy working with brands operating in complex markets (both B2C and B2B). Headquartered in London with a combination of owned and associate offices giving us presence across EMEA, Americas, and APAC, we are growing fast and are looking for an experienced Digital Media Executive to work alongside some of the best brains in the industry. This is a great chance to work in a rapidly growing global agency network, we are the worlds most awarded B2B agency and are currently agency of the year both in the UK and the US. This is an exciting opportunity to help build and shape the future direction of Gravity Global's largest growth area in a rapidly expanding network agency. You will work with our global client services teams based in the US, London, Oxford and our performance marketing arm based in Norwich. This role will be reporting into and mentored by our Biddable Manager and Director. The role will provide all of the training you need to get started, and there is massive room for growth and the opportunity to be involved in diverse and challenging projects across our global agency network. As a result of the continued new business wins, the biddable and wider paid digital marketing team is actively recruiting multiple roles responsible for delivering effective paid digital campaigns for agency clients, primarily encompassing: Paid Search advertising including Google and Bing Social media advertising, e.g. Meta, LinkedIn, Twitter, Reddit, TikTok and SnapChat (for both direct response and brand awareness) An interest and some knowledge of Search and Social platforms is advantageous, but primarily we are looking for someone who is curious and enthusiastic to learn in a fast-paced environment. There is great career progression for a successful candidate who can demonstrate critical thinking and the ability to build rapport with our clients. You must have a great interest in data, performance marketing and be acutely commercially aware. Key Responsibilities To optimise paid digital advertising campaigns for a broad portfolio of clients across a range of industry sectors Managing media budgets in excess of £200k per month. Daily campaign monitoring, optimisation, and budget management Generate regular client reports and contribute to campaign review documents with accurate data, clear analysis and recommendations. Skills, Knowledge and Expertise Excellent verbal and written communication skills. Ability to confidently speak to clients. Proven ability to work effectively as part of a team. Confident in using Microsoft Office applications: Excel to prepare and analyse data; PowerPoint and Word to prepare clear reports and recommendations. Benefits Competitive remuneration package Global career development opportunities Hybrid working with a minimum of 3 days in our Norwich office. Opportunities to make a difference and get involved with our working groups focusing on areas such as wellbeing and ESG / Sustainability To work with the best and most exciting clients To work on global accounts in the most challenging sectors To work with the best brains and creative talent in the industry To learn and develop with access to industry specific training, including our in-house training modules. To work on innovative and ground-breaking marketing solutions To join a team of hard-working specialists who like to have fun along the way! If your experience doesn't align perfectly with the job criteria, but you meet some of the criteria and are excited about the role and Gravity, please don't be put off applying! We would encourage you to apply for the role as you may be just the right person for this role or other roles. Gravity Global is an equal opportunities employer and we do not discriminate on the basis of sex, race, religion, age, sexuality, disability and other protected status as required by applicable law.
Aug 14, 2025
Full time
Digital Media Executive Department: Media - Media Planning and Activation Employment Type: Full Time Location: London Description Gravity Global is the world's most awarded brand-to-demand marketing consultancy working with brands operating in complex markets (both B2C and B2B). Headquartered in London with a combination of owned and associate offices giving us presence across EMEA, Americas, and APAC, we are growing fast and are looking for an experienced Digital Media Executive to work alongside some of the best brains in the industry. This is a great chance to work in a rapidly growing global agency network, we are the worlds most awarded B2B agency and are currently agency of the year both in the UK and the US. This is an exciting opportunity to help build and shape the future direction of Gravity Global's largest growth area in a rapidly expanding network agency. You will work with our global client services teams based in the US, London, Oxford and our performance marketing arm based in Norwich. This role will be reporting into and mentored by our Biddable Manager and Director. The role will provide all of the training you need to get started, and there is massive room for growth and the opportunity to be involved in diverse and challenging projects across our global agency network. As a result of the continued new business wins, the biddable and wider paid digital marketing team is actively recruiting multiple roles responsible for delivering effective paid digital campaigns for agency clients, primarily encompassing: Paid Search advertising including Google and Bing Social media advertising, e.g. Meta, LinkedIn, Twitter, Reddit, TikTok and SnapChat (for both direct response and brand awareness) An interest and some knowledge of Search and Social platforms is advantageous, but primarily we are looking for someone who is curious and enthusiastic to learn in a fast-paced environment. There is great career progression for a successful candidate who can demonstrate critical thinking and the ability to build rapport with our clients. You must have a great interest in data, performance marketing and be acutely commercially aware. Key Responsibilities To optimise paid digital advertising campaigns for a broad portfolio of clients across a range of industry sectors Managing media budgets in excess of £200k per month. Daily campaign monitoring, optimisation, and budget management Generate regular client reports and contribute to campaign review documents with accurate data, clear analysis and recommendations. Skills, Knowledge and Expertise Excellent verbal and written communication skills. Ability to confidently speak to clients. Proven ability to work effectively as part of a team. Confident in using Microsoft Office applications: Excel to prepare and analyse data; PowerPoint and Word to prepare clear reports and recommendations. Benefits Competitive remuneration package Global career development opportunities Hybrid working with a minimum of 3 days in our Norwich office. Opportunities to make a difference and get involved with our working groups focusing on areas such as wellbeing and ESG / Sustainability To work with the best and most exciting clients To work on global accounts in the most challenging sectors To work with the best brains and creative talent in the industry To learn and develop with access to industry specific training, including our in-house training modules. To work on innovative and ground-breaking marketing solutions To join a team of hard-working specialists who like to have fun along the way! If your experience doesn't align perfectly with the job criteria, but you meet some of the criteria and are excited about the role and Gravity, please don't be put off applying! We would encourage you to apply for the role as you may be just the right person for this role or other roles. Gravity Global is an equal opportunities employer and we do not discriminate on the basis of sex, race, religion, age, sexuality, disability and other protected status as required by applicable law.
Job Role: Customer Success Manager Location: London - Hybrid 3 days a week in office Who we are: Imagine what even the world's finest organizations could achieve if all their employees were coached to be their absolute best. At EZRA, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest. This mindset applies not only to our clients but is manifested in our own EZRA family. We believe we are changing people's lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach - every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible rewards. The Role: As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do: Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About you: 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs What we offer: Your own world class coach Friends and family coaching 2 weeks work from anywhere Charity days Learning and Development Budget Weekly wellbeing hour Flexible working hours We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us. Posting date: 16-01-2025
Aug 14, 2025
Full time
Job Role: Customer Success Manager Location: London - Hybrid 3 days a week in office Who we are: Imagine what even the world's finest organizations could achieve if all their employees were coached to be their absolute best. At EZRA, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest. This mindset applies not only to our clients but is manifested in our own EZRA family. We believe we are changing people's lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach - every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible rewards. The Role: As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to work hand-in hand with our Enterprise clients to oversee all customer success deliverables to provide a best-in class service to EZRA's valued customers. This is an exciting role with significant stretch opportunities, with the individual expected to play a critical role in EZRA's current and future growth. What You'll Do: Delivery life-cycle client management Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle - from post-sale to program completion and non-program related workstreams Key point of contact for all program and delivery related questions for program sponsors across client organizations Develop and build strong relationships with key client stakeholders Partner with Sales to support the broader account growth strategy through program delivery Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc. Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery Reporting and insights Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps Regularly align with Sales and the rest of the account team on approach to reporting calls to ensure client needs are met and Sales are able to build towards the next opportunity Generate coach and data insights, collaborating with EZRA's Solution Lead team as appropriate Tracking of client stakeholder utilization of the EZRA Reporting Portal to support clients' engagement with the portal Partner with Sales to build regular Business Review presentations to support the overall account growth strategy Revenue management, systems and invoicing Ensure clear revenue activation plans for clients with prepay balances, working with the account team and beyond to put plans in place where needed Contribute to the regional team's revenue recognition targets Ensure data hygiene related to revenue forecasting activities Daily use of project management tool to ensure accurate and timely implementation of all programs Build out of online intake form data capturing mandatory data ahead of launch Coordinate billing instructions for finance to execute invoices Keep accurate tracking of where clients' spend is against prepay balances The CSM may be required to perform other duties as assigned by management, outside of their normal scope of work. About you: 3+ years of Customer Success or related corporate experience Experienced project manager with proven experience in a customer success role Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity Critical thinking skills: ability to problem solve independently and quickly Confident, accurate and clear communicator Self-starter able to operate in a high pressure, deadline driven, virtual environment Ability to influence others without direct authority and, at times, challenge the status quo Proficiency in MS Office Suite Knowledgeable of marketing/sales messaging principles Passionate about clients and participants needs What we offer: Your own world class coach Friends and family coaching 2 weeks work from anywhere Charity days Learning and Development Budget Weekly wellbeing hour Flexible working hours We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us. Posting date: 16-01-2025
Dentsu is an integrated growth and transformation partner to the world's leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society. iProspect is an important part of our world-class offering - a global digital-first end-to-end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspect accelerates growth for the world's most iconic brands. The iProspect team works across a network of more than 8,000 media and performance specialists spread across 93 global markets. We're hiring for a Planning Manager to join the team in London working with the BMW Group. Purpose of the Role As Planning Manager you will be working with the manufacturer of The Ultimate Driving Machine, and one of our flagship clients - BMW. You'll take responsibility for much of the day-to-day running of the account, from feeding into comms planning client responses, to ensuring financial process is accurately executed. You'll be within a client account team of 7 people and be responsible for all day-to-day output across brand, sustainability, used cars, and wider product portfolio ensuring the requests of our clients are met, delivering best in class service for our clients. Key Responsibilities Deliver a seamless experience for our clients, taking responsibility for key client deliverables, leading key elements of day-to-day activity and campaign planning, being involved in right from the initial media planning phase all the way through to the campaign wrap up reports. Support the Planning Director in using iProspect's planning process to develop end to end campaign planning and liaising with our activation teams to ensure first class planning and seamless activation. Deliver on the critical 'brilliant basics' of accuracy, timeliness, and consistency for our clients in all of the outputs we deliver for them. Work with the Planning Directors, the client and alongside the activation teams to ensure our financial management for BMW is sound, with a PO for all bookings and activity correctly billed on time. Working hand-in-hand with BMW partner agencies, to ensure our output is narrative-aligned, deadlines hit, responses are integrated, and the work is best positioned to answer client and media objectives. Directly manage a Planning Executive and take responsibility & care for their career development. Qualifications + Skills Possess a solid understanding of media and advertising, with direct experience of working on integrated marketing campaigns, primarily across above-the-line brand and performance clients. Understanding of a variety of industry research and media analysis tools to support the running of effective media campaigns. Curious and passionate about the clients' businesses you work on, showing clear knowledge for the categories they operate in and challenges they face. Desire to always be looking for a better more effective way and a willingness & bravery to try something new, experimenting & innovating to drive greater future success for our clients and ourselves. Able to build strong and lasting relationship with clients fostering trust and partnership, comfortable presenting to clients and be fluent when presenting or speaking to groups internally and externally. A strong, personable & respectful collaborator, great at working with others in iProspect and across the dentsu network to develop brilliant client solutions together. What we offer This is a permanent role. The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Wednesday and Thursday. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
Aug 14, 2025
Full time
Dentsu is an integrated growth and transformation partner to the world's leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society. iProspect is an important part of our world-class offering - a global digital-first end-to-end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspect accelerates growth for the world's most iconic brands. The iProspect team works across a network of more than 8,000 media and performance specialists spread across 93 global markets. We're hiring for a Planning Manager to join the team in London working with the BMW Group. Purpose of the Role As Planning Manager you will be working with the manufacturer of The Ultimate Driving Machine, and one of our flagship clients - BMW. You'll take responsibility for much of the day-to-day running of the account, from feeding into comms planning client responses, to ensuring financial process is accurately executed. You'll be within a client account team of 7 people and be responsible for all day-to-day output across brand, sustainability, used cars, and wider product portfolio ensuring the requests of our clients are met, delivering best in class service for our clients. Key Responsibilities Deliver a seamless experience for our clients, taking responsibility for key client deliverables, leading key elements of day-to-day activity and campaign planning, being involved in right from the initial media planning phase all the way through to the campaign wrap up reports. Support the Planning Director in using iProspect's planning process to develop end to end campaign planning and liaising with our activation teams to ensure first class planning and seamless activation. Deliver on the critical 'brilliant basics' of accuracy, timeliness, and consistency for our clients in all of the outputs we deliver for them. Work with the Planning Directors, the client and alongside the activation teams to ensure our financial management for BMW is sound, with a PO for all bookings and activity correctly billed on time. Working hand-in-hand with BMW partner agencies, to ensure our output is narrative-aligned, deadlines hit, responses are integrated, and the work is best positioned to answer client and media objectives. Directly manage a Planning Executive and take responsibility & care for their career development. Qualifications + Skills Possess a solid understanding of media and advertising, with direct experience of working on integrated marketing campaigns, primarily across above-the-line brand and performance clients. Understanding of a variety of industry research and media analysis tools to support the running of effective media campaigns. Curious and passionate about the clients' businesses you work on, showing clear knowledge for the categories they operate in and challenges they face. Desire to always be looking for a better more effective way and a willingness & bravery to try something new, experimenting & innovating to drive greater future success for our clients and ourselves. Able to build strong and lasting relationship with clients fostering trust and partnership, comfortable presenting to clients and be fluent when presenting or speaking to groups internally and externally. A strong, personable & respectful collaborator, great at working with others in iProspect and across the dentsu network to develop brilliant client solutions together. What we offer This is a permanent role. The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Wednesday and Thursday. As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs. Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
About SoPost SoPost is one of the UK's fastest growing technology companies and we are thoroughly disrupting the product sampling space. Our technology is used by many of the world's leading brands to run the most powerful sampling campaigns online, with a focus on relevance, data and analytics. We work with more than 200 different brands, including the largest beauty and FMCG groups. In 2020 we ranked in the top 50 of the Sunday Times Tech Track 100, and since then our growth trajectory has been significant. 2022 brought great pride when we were awarded the 'Advanced Good Work Pledge', and in 2023, our Finance Team won Business Finance Team of the Year at the North East Accountancy Awards. In 2024, we were also thrilled to have been named in the Sunday Times Top 100 Places to Work. We believe that it is not just our technology which sets us apart but also our people and we have an ambition to build a team of the most talented individuals in our industry. Curious about what makes SoPost so special? Watch our ' What makes SoPost a great place to work? ' video to hear more from those who know us best. What we're looking for We are looking to hire a German Speaking Customer Success Manager who can work closely with our global brand partners in the EMEA region, as well as supporting our internal teams to help them execute campaigns seamlessly. You will join our friendly, supportive and well established London Customer Success team. Candidates will require excellent interpersonal skills and the ability to quickly build and maintain relationships with brand partners that ensure the smooth running of campaigns, exceptional service, and powerful insights that drive customer retention. Reporting to our EMEA Customer Success Team Lead, the successful candidate will need to be organised, methodical in approach, efficient and a team player. Supporting the other team members with product development, account expansion, creation of collateral, and post campaign analysis will also play key parts in this role. With a focus on building and monitoring live campaigns, you will liaise with brand partners to collate relevant campaign collateral, build out post campaign reports, and work with our warehouse operations team to coordinate stock management. While operational excellence remains a key aspect of the role, it is increasingly consultative, requiring strong problem-solving skills and the ability to guide brands toward success. Candidates who are methodical, detail-oriented, and thrive in a deadline-driven environment will be well-positioned to excel. This is a full time role where the successful candidate will be expected to work on a hybrid basis in our London office (EC4A 4AB for a minimum of 2 days per week. Tasks Key Responsibilities Manage post-sale execution of SoPost campaign offerings through various media channels Lead multiple brand partner project timelines/deadlines, creative asset management, campaign onboarding, technology setup and troubleshooting Liaise with brand partners and media teams to consult on digital sampling and creative best practices Report and monitor live campaign activity, problem solving any challenges that may arise, and collaborating with the consumer journeys and Data team Support the Brand Partnership team in the delivery of post campaign analytics and relationship development Communicate brand partner needs with internal senior team members to ensure product development and overall execution aligns with brand partner goals and objectives Support in the development of internal and external documentation Coordinate and manage sample stock deliveries with the warehouse operations team Work closely with the product team to provide feedback and communicate brand needs, helping to shape a customer-first product Mentor and support junior team members Support the Customer Success Team Lead by proactively identifying opportunities to improve our project management services for brand partners Identify key findings and trends from EMEA campaign data that can be shared with the wider team to expand expertise. Requirements Essential Skills: This role requires a high degree of organisation, the ability to problem solve and tenacity to make sure campaigns stay on track and brand partners meet their objectives. The skills mentioned below are required for this position: Native proficiency in German and English languages is a must Digital campaign activation experience is strongly preferred Organised and process orientated, with excellent time management capabilities Methodical in approach and process driven, with superb attention to detail Beauty or FMCG category experience would be advantageous Experience of improving internal operational efficiencies Strong critical and analytical thinking skills Excellent written and verbal communication skills Strong relationship and interpersonal skills High level of efficiency and accuracy 2-4 years of related work experience required This role requires a high degree of organisation, the ability to problem solve and tenacity to make sure campaigns stay on track and brand partners meet their objectives. The skills mentioned below are required for this position: Native proficiency in German and English languages is a must Digital campaign activation experience is strongly preferred Organised and process orientated, with excellent time management capabilities Methodical in approach and process driven, with superb attention to detail Beauty or FMCG category experience would be advantageous Experience of improving internal operational efficiencies Strong critical and analytical thinking skills Excellent written and verbal communication skills Strong relationship and interpersonal skills High level of efficiency and accuracy 2-4 years of related work experience required Benefits What we will offer you: Competitive salary 25 days of annual leave, plus bank holidays and three additional days over Christmas and New Year when all SoPost offices are closed One 'Life Moment' per year of additional leave, which you can define, it could be your child's first day at school, a house move, or your birthday Quarterly wellness allowance After 5 and 10 years (in your 6th and 11th years), the opportunity to take a four-week sabbatical with a generous contribution from SoPost towards whatever inspires you Commitment to growing your professional development, with a training budget to support that commitment, including study support Participation in our annual bonus plan and pension scheme SoPost Me Anywhere - work anywhere in the world for two weeks per year Enhanced maternity leave pay Dog-friendly office - bring your best friend to work with you Social events (monthly team lunches, quarterly drinks, and team-building activities) Medical cash plan - a health benefit that helps cover the cost of routine healthcare by reimbursing you for everyday essentials like dental care, optical appointments, and physiotherapy Employee Assistance Programme - 24/7 access to confidential support, counselling services, and expert guidance on wellbeing, finances, and mental health Hiring Process The hiring process may change slightly depending on a number of factors. It is generally a multi-step process as indicated. If you pass one stage, you will proceed to the next. We believe that the successful recruitment for any role at SoPost is as much about giving you the opportunity to find out about us and our company as it is about us finding out about you and your capabilities. We want you to be as excited about joining SoPost as we are about being here! With that philosophy in mind, we will be running the following selection process to ensure that each candidate is given a comprehensive view of what we are all about. Please note that applications are reviewed and interviews are conducted on a rolling basis, so don't wait to apply! Please let a member of the team know if you require any adjustments to the process, or include this in your application form. Stage 1: A 30 minute video call with our Global Head of Customer Success who will test German and English language skills. We'll review your CV, explore your motivations for applying, and discuss what excites you about the role. You'll also have the opportunity to ask any questions you may have about the position, or SoPost. Stage 2:(Part 1) You will be asked to complete a pre-interview task.(Part 2) You will be invited to present your solution to members of our Senior Team. This may be virtual or in person, depending on your location. Please note if we are unable to conduct the panel interview in person, you may be invited to an additional in-person stage before the final interview. Stage 3:A virtual call with our Founder and CEO, Jonny. References & Offer: We will make a formal offer, subject to references. This role is based in London, UK. Employment is conditional on the candidate's right to work in the chosen location. SoPost is not able to offer visa sponsorship for this role. SoPost is committed to the fair treatment of its staff, potential staff or users of its services, regardless of offending background. We are required to carry out a basic criminal check as part of our pre-employment checks . click apply for full job details
Aug 14, 2025
Full time
About SoPost SoPost is one of the UK's fastest growing technology companies and we are thoroughly disrupting the product sampling space. Our technology is used by many of the world's leading brands to run the most powerful sampling campaigns online, with a focus on relevance, data and analytics. We work with more than 200 different brands, including the largest beauty and FMCG groups. In 2020 we ranked in the top 50 of the Sunday Times Tech Track 100, and since then our growth trajectory has been significant. 2022 brought great pride when we were awarded the 'Advanced Good Work Pledge', and in 2023, our Finance Team won Business Finance Team of the Year at the North East Accountancy Awards. In 2024, we were also thrilled to have been named in the Sunday Times Top 100 Places to Work. We believe that it is not just our technology which sets us apart but also our people and we have an ambition to build a team of the most talented individuals in our industry. Curious about what makes SoPost so special? Watch our ' What makes SoPost a great place to work? ' video to hear more from those who know us best. What we're looking for We are looking to hire a German Speaking Customer Success Manager who can work closely with our global brand partners in the EMEA region, as well as supporting our internal teams to help them execute campaigns seamlessly. You will join our friendly, supportive and well established London Customer Success team. Candidates will require excellent interpersonal skills and the ability to quickly build and maintain relationships with brand partners that ensure the smooth running of campaigns, exceptional service, and powerful insights that drive customer retention. Reporting to our EMEA Customer Success Team Lead, the successful candidate will need to be organised, methodical in approach, efficient and a team player. Supporting the other team members with product development, account expansion, creation of collateral, and post campaign analysis will also play key parts in this role. With a focus on building and monitoring live campaigns, you will liaise with brand partners to collate relevant campaign collateral, build out post campaign reports, and work with our warehouse operations team to coordinate stock management. While operational excellence remains a key aspect of the role, it is increasingly consultative, requiring strong problem-solving skills and the ability to guide brands toward success. Candidates who are methodical, detail-oriented, and thrive in a deadline-driven environment will be well-positioned to excel. This is a full time role where the successful candidate will be expected to work on a hybrid basis in our London office (EC4A 4AB for a minimum of 2 days per week. Tasks Key Responsibilities Manage post-sale execution of SoPost campaign offerings through various media channels Lead multiple brand partner project timelines/deadlines, creative asset management, campaign onboarding, technology setup and troubleshooting Liaise with brand partners and media teams to consult on digital sampling and creative best practices Report and monitor live campaign activity, problem solving any challenges that may arise, and collaborating with the consumer journeys and Data team Support the Brand Partnership team in the delivery of post campaign analytics and relationship development Communicate brand partner needs with internal senior team members to ensure product development and overall execution aligns with brand partner goals and objectives Support in the development of internal and external documentation Coordinate and manage sample stock deliveries with the warehouse operations team Work closely with the product team to provide feedback and communicate brand needs, helping to shape a customer-first product Mentor and support junior team members Support the Customer Success Team Lead by proactively identifying opportunities to improve our project management services for brand partners Identify key findings and trends from EMEA campaign data that can be shared with the wider team to expand expertise. Requirements Essential Skills: This role requires a high degree of organisation, the ability to problem solve and tenacity to make sure campaigns stay on track and brand partners meet their objectives. The skills mentioned below are required for this position: Native proficiency in German and English languages is a must Digital campaign activation experience is strongly preferred Organised and process orientated, with excellent time management capabilities Methodical in approach and process driven, with superb attention to detail Beauty or FMCG category experience would be advantageous Experience of improving internal operational efficiencies Strong critical and analytical thinking skills Excellent written and verbal communication skills Strong relationship and interpersonal skills High level of efficiency and accuracy 2-4 years of related work experience required This role requires a high degree of organisation, the ability to problem solve and tenacity to make sure campaigns stay on track and brand partners meet their objectives. The skills mentioned below are required for this position: Native proficiency in German and English languages is a must Digital campaign activation experience is strongly preferred Organised and process orientated, with excellent time management capabilities Methodical in approach and process driven, with superb attention to detail Beauty or FMCG category experience would be advantageous Experience of improving internal operational efficiencies Strong critical and analytical thinking skills Excellent written and verbal communication skills Strong relationship and interpersonal skills High level of efficiency and accuracy 2-4 years of related work experience required Benefits What we will offer you: Competitive salary 25 days of annual leave, plus bank holidays and three additional days over Christmas and New Year when all SoPost offices are closed One 'Life Moment' per year of additional leave, which you can define, it could be your child's first day at school, a house move, or your birthday Quarterly wellness allowance After 5 and 10 years (in your 6th and 11th years), the opportunity to take a four-week sabbatical with a generous contribution from SoPost towards whatever inspires you Commitment to growing your professional development, with a training budget to support that commitment, including study support Participation in our annual bonus plan and pension scheme SoPost Me Anywhere - work anywhere in the world for two weeks per year Enhanced maternity leave pay Dog-friendly office - bring your best friend to work with you Social events (monthly team lunches, quarterly drinks, and team-building activities) Medical cash plan - a health benefit that helps cover the cost of routine healthcare by reimbursing you for everyday essentials like dental care, optical appointments, and physiotherapy Employee Assistance Programme - 24/7 access to confidential support, counselling services, and expert guidance on wellbeing, finances, and mental health Hiring Process The hiring process may change slightly depending on a number of factors. It is generally a multi-step process as indicated. If you pass one stage, you will proceed to the next. We believe that the successful recruitment for any role at SoPost is as much about giving you the opportunity to find out about us and our company as it is about us finding out about you and your capabilities. We want you to be as excited about joining SoPost as we are about being here! With that philosophy in mind, we will be running the following selection process to ensure that each candidate is given a comprehensive view of what we are all about. Please note that applications are reviewed and interviews are conducted on a rolling basis, so don't wait to apply! Please let a member of the team know if you require any adjustments to the process, or include this in your application form. Stage 1: A 30 minute video call with our Global Head of Customer Success who will test German and English language skills. We'll review your CV, explore your motivations for applying, and discuss what excites you about the role. You'll also have the opportunity to ask any questions you may have about the position, or SoPost. Stage 2:(Part 1) You will be asked to complete a pre-interview task.(Part 2) You will be invited to present your solution to members of our Senior Team. This may be virtual or in person, depending on your location. Please note if we are unable to conduct the panel interview in person, you may be invited to an additional in-person stage before the final interview. Stage 3:A virtual call with our Founder and CEO, Jonny. References & Offer: We will make a formal offer, subject to references. This role is based in London, UK. Employment is conditional on the candidate's right to work in the chosen location. SoPost is not able to offer visa sponsorship for this role. SoPost is committed to the fair treatment of its staff, potential staff or users of its services, regardless of offending background. We are required to carry out a basic criminal check as part of our pre-employment checks . click apply for full job details
Senior Product Manager - Member Products & Growth London, United Kingdom (Hybrid - 3 days per week in office) Up to £80,000 + Benefits With a recent strategic investment from Zurich Insurance and backing from the people behind Deliveroo, Zoopla, and Delivery Hero, we're continuing to grow and evolve. Our journey has already been featured in The Economist, TechCrunch, and The Times-just to name a few. A brief overview: As a Senior Product Manager - Member Products & Growth at Onsi, you'll play a pivotal role in shaping the future of our member-facing experiences. You'll join a small, entrepreneurial team focused on building products that meet the needs of our growing member base-and drive scalable, measurable growth. Over the coming months, we'll onboard tens of thousands of new members through expanded distribution. Your focus will be turning this demand into engagement: crafting and optimising product propositions that members understand, adopt, and stick with. You'll work cross-functionally with engineering, design, data, and commercial teams to shape how we package and present our bundled insurance and financial benefits , and refine the end-to-end funnel to maximise activation and minimise churn. What you will do: We're looking for a highly entrepreneurial product manager to play a key role in growth-focused areas in our consumer product portfolio. You'll guide your team from problem definition through to launch-and beyond-delivering features and experiences that drive both user impact and most importantly commercial outcomes. You'll primarily focus on: Insurance & Bundled Benefits - You'll collaborate closely with our benefits and underwriting teams to shape compelling product propositions-providing insight into what resonates with members and how different configurations perform. You'll work alongside product, UX, engineering, and data to bring these propositions to life through clear, intuitive experiences. You'll also partner with member marketing to ensure these offerings are effectively communicated and drive adoption, engagement, and retention. You'll be expected to: Own the product strategy and roadmap for your vertical, with a clear focus on growth metrics and user impact Analyse user behaviour, funnel performance, and commercial drivers to prioritise the highest-impact work Work alongside product design to conduct user research and feedback sessions to identify problems worth solving Translate insight into action: define and measure experiments, create wireframes, and partner closely with engineering and product design Collaborate deeply with data, benefits, marketing, and commercial teams to shape and launch compelling propositions Participate in agile ceremonies and drive cross-functional execution Design, build, and ship products that move the needle ️ This role isn't for you if you Want a pure strategy & management role. We're all individual contributors here too. Don't thrive in unpredictable, unstructured environments. Things change here, often. Struggle with ambiguity or uncertainty. We're on a continuous learning journey, and things are often in flux. Want a highly specialised & defined role. We tend to operate more as hands-on generalists, which has a high degree of fluidity. "That's not in my job description" isn't a phrase we tend to use! Work best independently and remotely - we collaborate often and value being together and exchanging ideas in real time. You will love this opportunity if: You're data-informed, outcome-driven, and excited by the challenge of building consumer products that balance user love with business performance. You're just as comfortable shaping strategy as you are diving into delivery-and you thrive in fast-paced, high-ownership environments. What we need from you: Proven product management experience - You've owned meaningful product areas and shipped features that drive both user and commercial outcomes. Experience building consumer-facing digital products - You know how to create seamless, intuitive experiences that turn exploration into adoption. A strong grasp of activation and conversion levers - You've optimised journeys that move users from sign-up to transaction, focusing on frictionless onboarding and early value. Data-driven mindset - You're confident using product data and user insights to inform decisions, shape strategy, and prioritise what matters. Excited about this opportunity? We'd love to hear from you! Please apply directly through the application link . We kindly ask that you apply through the link rather than reaching out directly, as it's the quickest way for us to give your application the attention it deserves. We can't wait to review your application and hopefully get to know you soon! What will you get in return?Benefits: Pension Contributions - tiered matching up to 7%. (UK) Access to Onsi ODP and Marketplace 25 days annual leave plus bank holidays. Increased holiday allowance scheme up to 35 days plus holidays with tenure. Birthday day off, because no one should have to work on their birthday! Special days off - up to 3 extra days for life events like weddings and moving days 1 month paid sabbatical after your 5th year of service. Enhanced Parental Leave - enhanced pay and staggered return to work. Family Leave, starting (or growing) a family is a major life event. We're here to support you through everything, from fertility treatment to appointments. Personal development budge t to help you grow. £500 per annum increasing to £1500 after 3 years. Dedicated Learning & Development days - 12 days per annum Perks: Flexible working hours and location : Split your time between your home and any of our offices in London or Amsterdam. Work from abroad - up to 20 days per annum Office Snacks & Drinks Enjoy a variety of snacks, coffee, tea, and more! Social and team activities : ️ Team lunches, coffee catch-ups, after-work get-togethers, and quarterly events - there's always something happening to bring everyone together. Onsi swag : Onsi-branded gear like hoodies, notebooks, and water bottles, as welcome gifts and for milestone anniversaries! Knowledge Sharing: Lunch & Learns, Monthly Speaker Series (bringing you perspective and insights from an array of wonderful people) Team workshops and offsites. ️ Keep healthy with 24/7 GP, Mental Health Support & Gym Discounts. Cycle to work and Tech schemes saving you money and spreading the cost. Our Values: Get Onside: We recognise that we're strongest as a team when we unite to achieve our mission. We're committed to supporting & bringing out the best in each other. Put simply, we're on each other's side. Say It Like It Is : We embrace clarity, concision and transparency. Why? Because candour enables quality conversation, better decisions and greater speed. Bring Your Edge: Our creativity and innovation stems from our unique perspectives. We celebrate our diversity of thought, welcome new ideas and cultivate the talents that set us apart. We actively participate in creating an inclusive and respectful community where everyone feels valued. Make It Count: We pursue our goals with determination and a laser focus on what's important while disregarding what's not. We strive to succeed, accomplish and perform. Our Commitment: We aim to foster a diverse and inclusive workplace where differences are valued and where employees are treated fairly and supported in achieving their full potential. Onsi is therefore fully committed to ensuring that it recruits, develops and retains employees solely on merit and that no one is treated less favourably because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Thank you for considering Onsi. We're looking for passionate individuals to help us shape the future of work. If this opportunity excites you, we'd love to hear from you!
Aug 14, 2025
Full time
Senior Product Manager - Member Products & Growth London, United Kingdom (Hybrid - 3 days per week in office) Up to £80,000 + Benefits With a recent strategic investment from Zurich Insurance and backing from the people behind Deliveroo, Zoopla, and Delivery Hero, we're continuing to grow and evolve. Our journey has already been featured in The Economist, TechCrunch, and The Times-just to name a few. A brief overview: As a Senior Product Manager - Member Products & Growth at Onsi, you'll play a pivotal role in shaping the future of our member-facing experiences. You'll join a small, entrepreneurial team focused on building products that meet the needs of our growing member base-and drive scalable, measurable growth. Over the coming months, we'll onboard tens of thousands of new members through expanded distribution. Your focus will be turning this demand into engagement: crafting and optimising product propositions that members understand, adopt, and stick with. You'll work cross-functionally with engineering, design, data, and commercial teams to shape how we package and present our bundled insurance and financial benefits , and refine the end-to-end funnel to maximise activation and minimise churn. What you will do: We're looking for a highly entrepreneurial product manager to play a key role in growth-focused areas in our consumer product portfolio. You'll guide your team from problem definition through to launch-and beyond-delivering features and experiences that drive both user impact and most importantly commercial outcomes. You'll primarily focus on: Insurance & Bundled Benefits - You'll collaborate closely with our benefits and underwriting teams to shape compelling product propositions-providing insight into what resonates with members and how different configurations perform. You'll work alongside product, UX, engineering, and data to bring these propositions to life through clear, intuitive experiences. You'll also partner with member marketing to ensure these offerings are effectively communicated and drive adoption, engagement, and retention. You'll be expected to: Own the product strategy and roadmap for your vertical, with a clear focus on growth metrics and user impact Analyse user behaviour, funnel performance, and commercial drivers to prioritise the highest-impact work Work alongside product design to conduct user research and feedback sessions to identify problems worth solving Translate insight into action: define and measure experiments, create wireframes, and partner closely with engineering and product design Collaborate deeply with data, benefits, marketing, and commercial teams to shape and launch compelling propositions Participate in agile ceremonies and drive cross-functional execution Design, build, and ship products that move the needle ️ This role isn't for you if you Want a pure strategy & management role. We're all individual contributors here too. Don't thrive in unpredictable, unstructured environments. Things change here, often. Struggle with ambiguity or uncertainty. We're on a continuous learning journey, and things are often in flux. Want a highly specialised & defined role. We tend to operate more as hands-on generalists, which has a high degree of fluidity. "That's not in my job description" isn't a phrase we tend to use! Work best independently and remotely - we collaborate often and value being together and exchanging ideas in real time. You will love this opportunity if: You're data-informed, outcome-driven, and excited by the challenge of building consumer products that balance user love with business performance. You're just as comfortable shaping strategy as you are diving into delivery-and you thrive in fast-paced, high-ownership environments. What we need from you: Proven product management experience - You've owned meaningful product areas and shipped features that drive both user and commercial outcomes. Experience building consumer-facing digital products - You know how to create seamless, intuitive experiences that turn exploration into adoption. A strong grasp of activation and conversion levers - You've optimised journeys that move users from sign-up to transaction, focusing on frictionless onboarding and early value. Data-driven mindset - You're confident using product data and user insights to inform decisions, shape strategy, and prioritise what matters. Excited about this opportunity? We'd love to hear from you! Please apply directly through the application link . We kindly ask that you apply through the link rather than reaching out directly, as it's the quickest way for us to give your application the attention it deserves. We can't wait to review your application and hopefully get to know you soon! What will you get in return?Benefits: Pension Contributions - tiered matching up to 7%. (UK) Access to Onsi ODP and Marketplace 25 days annual leave plus bank holidays. Increased holiday allowance scheme up to 35 days plus holidays with tenure. Birthday day off, because no one should have to work on their birthday! Special days off - up to 3 extra days for life events like weddings and moving days 1 month paid sabbatical after your 5th year of service. Enhanced Parental Leave - enhanced pay and staggered return to work. Family Leave, starting (or growing) a family is a major life event. We're here to support you through everything, from fertility treatment to appointments. Personal development budge t to help you grow. £500 per annum increasing to £1500 after 3 years. Dedicated Learning & Development days - 12 days per annum Perks: Flexible working hours and location : Split your time between your home and any of our offices in London or Amsterdam. Work from abroad - up to 20 days per annum Office Snacks & Drinks Enjoy a variety of snacks, coffee, tea, and more! Social and team activities : ️ Team lunches, coffee catch-ups, after-work get-togethers, and quarterly events - there's always something happening to bring everyone together. Onsi swag : Onsi-branded gear like hoodies, notebooks, and water bottles, as welcome gifts and for milestone anniversaries! Knowledge Sharing: Lunch & Learns, Monthly Speaker Series (bringing you perspective and insights from an array of wonderful people) Team workshops and offsites. ️ Keep healthy with 24/7 GP, Mental Health Support & Gym Discounts. Cycle to work and Tech schemes saving you money and spreading the cost. Our Values: Get Onside: We recognise that we're strongest as a team when we unite to achieve our mission. We're committed to supporting & bringing out the best in each other. Put simply, we're on each other's side. Say It Like It Is : We embrace clarity, concision and transparency. Why? Because candour enables quality conversation, better decisions and greater speed. Bring Your Edge: Our creativity and innovation stems from our unique perspectives. We celebrate our diversity of thought, welcome new ideas and cultivate the talents that set us apart. We actively participate in creating an inclusive and respectful community where everyone feels valued. Make It Count: We pursue our goals with determination and a laser focus on what's important while disregarding what's not. We strive to succeed, accomplish and perform. Our Commitment: We aim to foster a diverse and inclusive workplace where differences are valued and where employees are treated fairly and supported in achieving their full potential. Onsi is therefore fully committed to ensuring that it recruits, develops and retains employees solely on merit and that no one is treated less favourably because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Thank you for considering Onsi. We're looking for passionate individuals to help us shape the future of work. If this opportunity excites you, we'd love to hear from you!
Company Description Publicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world's largest communications groups. With 108,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production. Publicis Groupe has transformed its business model and its organizational structure to put its clients at the centre and to facilitate access to all its services in a fluid, modular way. Today, Publicis Groupe is organized across 4 Solutions Hubs - Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health- for easier connectivity and integration, fostering collaboration throughout the Groupe; while Epsilon at the core will fuel the Groupe's entire operations to deliver personalized experiences at scale. As a Connecting Company for the Connected Age, Publicis Groupe is able to deliver winning solutions for clients through the Power of One - driven by a common purpose, a powerful spirit, shared behaviours, great character and a relentless focus on our clients. Job Description Turn insight into ideas that power brands across borders. We're hiring a Strategy Manager to join our international strategy team-translating audience data, research and media insights into strategic direction across a wide portfolio of brands and markets. Based in London, you'll work closely with Strategy Directors to help define regional communications strategies and connect them into local activation plans. You'll deep dive into audience profiling, identify behavioural trends, and apply human insight in a way that inspires effective, channel-neutral media strategies. This is a brilliant opportunity for someone stepping up from a Senior Exec or Junior Media Manager role, who is ready to move closer to strategy and be involved in meaningful planning work at scale. What you'll be doing: Supporting the strategy team in building regional strategy that feeds directly into local planning Using tools like GWI, TGI, and Publicis' proprietary platforms to define and profile key audiences Translating insight into storylines and supporting presentations Collaborating across commerce, content and social to support end-to-end campaign thinking Helping manage the flow of work, from brief to delivery Conducting desk research, reviewing local plans and learning what works in-market What we're looking for: Experience in media planning, insights or strategy (local or international) A passion for audience insight, storytelling, and media strategy Good Excel and PowerPoint skills Comfortable working with data and distilling it into meaningful action A natural curiosity about people, platforms and performance A team player who's collaborative, driven, and not afraid to speak up Someone looking to grow into a future Strategy Director role Why this role stands out: This is where strategy is built -you'll help set the direction that local teams follow A rare opportunity to be involved in multi-market strategy from the outset Incredible exposure to connected media thinking : commerce, content, digital, data Work with one of the industry's most respected global clients-collaborative, smart and curious A clear pathway for personal growth, learning and progression Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Aug 14, 2025
Full time
Company Description Publicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world's largest communications groups. With 108,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production. Publicis Groupe has transformed its business model and its organizational structure to put its clients at the centre and to facilitate access to all its services in a fluid, modular way. Today, Publicis Groupe is organized across 4 Solutions Hubs - Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health- for easier connectivity and integration, fostering collaboration throughout the Groupe; while Epsilon at the core will fuel the Groupe's entire operations to deliver personalized experiences at scale. As a Connecting Company for the Connected Age, Publicis Groupe is able to deliver winning solutions for clients through the Power of One - driven by a common purpose, a powerful spirit, shared behaviours, great character and a relentless focus on our clients. Job Description Turn insight into ideas that power brands across borders. We're hiring a Strategy Manager to join our international strategy team-translating audience data, research and media insights into strategic direction across a wide portfolio of brands and markets. Based in London, you'll work closely with Strategy Directors to help define regional communications strategies and connect them into local activation plans. You'll deep dive into audience profiling, identify behavioural trends, and apply human insight in a way that inspires effective, channel-neutral media strategies. This is a brilliant opportunity for someone stepping up from a Senior Exec or Junior Media Manager role, who is ready to move closer to strategy and be involved in meaningful planning work at scale. What you'll be doing: Supporting the strategy team in building regional strategy that feeds directly into local planning Using tools like GWI, TGI, and Publicis' proprietary platforms to define and profile key audiences Translating insight into storylines and supporting presentations Collaborating across commerce, content and social to support end-to-end campaign thinking Helping manage the flow of work, from brief to delivery Conducting desk research, reviewing local plans and learning what works in-market What we're looking for: Experience in media planning, insights or strategy (local or international) A passion for audience insight, storytelling, and media strategy Good Excel and PowerPoint skills Comfortable working with data and distilling it into meaningful action A natural curiosity about people, platforms and performance A team player who's collaborative, driven, and not afraid to speak up Someone looking to grow into a future Strategy Director role Why this role stands out: This is where strategy is built -you'll help set the direction that local teams follow A rare opportunity to be involved in multi-market strategy from the outset Incredible exposure to connected media thinking : commerce, content, digital, data Work with one of the industry's most respected global clients-collaborative, smart and curious A clear pathway for personal growth, learning and progression Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. Full details of ourbenefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Position: Security Supervisor Location: Harlow Pay Rate: £15.61 per hour Hours: 42 per week minimum Shifts: 4 Days on 4 off, 4 Nights on 4 off Your Time at Work Operations - To assist in the control of all security operations in compliance with all statutory, Company and contractual requirements. - Work in partnership with the GSK and Management, ensuring that the correct procedures are implemented. - Visit all Security Positions and Key Points throughout the shift. - Responsible for ensuring that the out of hours contact is informed in the event of any emergencies. - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Carry out routine tests of security equipment as directed by Security Site Manager. - To adopt a 'hands on' approach by carrying out the regular duties as conducted by the Security Officers. - Fully understand the use of the I.T. systems and monitor the correct application of the GSK I.T. Security policy. Site Manning - Plan schedules of shifts to be worked maintaining manning of sites at contracted levels, using regular shift patterns worked by trained, qualified staff. - Arrange standby and replacement SOs when required from within the team. - Liaise when necessary with other Team Leaders for exchange of SOs. - Process holidays, sickness and absence and pass to Site Managers for signing off. Staff Supervision - Provide motivation, encouragement, coaching and development to staff. - Monitor and control staff performance, attendance and punctuality. - Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained. Health and Safety - Record and report to Security Operations Manager all faults, health and safety hazards and unsafe working practices. - Enforce health and safety procedures. Fire and Emergencies - Ensure that all emergency procedures are understood by all staff and adhered to at all times. - Understand and be able to carry out the role required in emergency situations. - Ensure emergency escape routes are kept free from obstruction. - Investigate cause of Fire Alarm activation. - Undertake fire prevention patrols. Training - Ensure contractual training is completed and recorded. - Identify subsequent training needs and ensure employees are trained to the required standard. - Induct all new personnel and review with Site Managers. First Aid - Respond to calls for first aid / de-fib and administer treatment or summon medical help as appropriate. - Report shortfalls in contents of first aid boxes. Equipment - Ensure efficient and economical use of equipment and supplies. Administration - Provide accurate and timely information for the preparation of weekly reports. - Institute appropriate follow up procedures continuously monitoring, analysing and improving current procedures. - Maintain log books and records as laid out in the Assignment Instructions. - Maintain Accident Book. - Maintain Faults book (for CCTV and other Security systems). - Maintain a record of security incidents and requests for assistance via the electronic database. Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Supervisor will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Join us and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: (G597) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Aug 14, 2025
Full time
Position: Security Supervisor Location: Harlow Pay Rate: £15.61 per hour Hours: 42 per week minimum Shifts: 4 Days on 4 off, 4 Nights on 4 off Your Time at Work Operations - To assist in the control of all security operations in compliance with all statutory, Company and contractual requirements. - Work in partnership with the GSK and Management, ensuring that the correct procedures are implemented. - Visit all Security Positions and Key Points throughout the shift. - Responsible for ensuring that the out of hours contact is informed in the event of any emergencies. - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Carry out routine tests of security equipment as directed by Security Site Manager. - To adopt a 'hands on' approach by carrying out the regular duties as conducted by the Security Officers. - Fully understand the use of the I.T. systems and monitor the correct application of the GSK I.T. Security policy. Site Manning - Plan schedules of shifts to be worked maintaining manning of sites at contracted levels, using regular shift patterns worked by trained, qualified staff. - Arrange standby and replacement SOs when required from within the team. - Liaise when necessary with other Team Leaders for exchange of SOs. - Process holidays, sickness and absence and pass to Site Managers for signing off. Staff Supervision - Provide motivation, encouragement, coaching and development to staff. - Monitor and control staff performance, attendance and punctuality. - Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained. Health and Safety - Record and report to Security Operations Manager all faults, health and safety hazards and unsafe working practices. - Enforce health and safety procedures. Fire and Emergencies - Ensure that all emergency procedures are understood by all staff and adhered to at all times. - Understand and be able to carry out the role required in emergency situations. - Ensure emergency escape routes are kept free from obstruction. - Investigate cause of Fire Alarm activation. - Undertake fire prevention patrols. Training - Ensure contractual training is completed and recorded. - Identify subsequent training needs and ensure employees are trained to the required standard. - Induct all new personnel and review with Site Managers. First Aid - Respond to calls for first aid / de-fib and administer treatment or summon medical help as appropriate. - Report shortfalls in contents of first aid boxes. Equipment - Ensure efficient and economical use of equipment and supplies. Administration - Provide accurate and timely information for the preparation of weekly reports. - Institute appropriate follow up procedures continuously monitoring, analysing and improving current procedures. - Maintain log books and records as laid out in the Assignment Instructions. - Maintain Accident Book. - Maintain Faults book (for CCTV and other Security systems). - Maintain a record of security incidents and requests for assistance via the electronic database. Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Supervisor will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Join us and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: (G597) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Brand Manager Requisition ID: 10346 Who We Are Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world's leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe About your role Lucozade is a leading UK Sports & Energy drink brand with a strong portfolio and high-profile partnerships including Xbox, Jude Bellingham, and the England football teams. As Senior Brand Manager, you'll lead impactful campaigns and innovation projects that align with evolving consumer trends. The role includes managing communications across ATL, BTL, digital, and partnerships, while owning the brand's visual identity and DNA. You'll influence stakeholders, manage budgets, and contribute to ambitious growth plans-all while bringing energy, creativity, and a passion for brand-building. What You'll Do This role leads the development of Lucozade's brand communications and helps shape its future portfolio. It drives financial growth through strategic projects aligned with the brand's long-term vision, while managing agency partners and ensuring campaigns meet KPIs, timelines, and budgets. You'll own the integrated communications strategy across all channels, bring the brand world to life, and support execution teams in delivering key initiatives. Budget ownership and contribution to the leadership team's high-performance culture are also central to the role. What's in it for you In this role, you'll be at the heart of one of the UK's most iconic brands-Lucozade-leading high-profile campaigns and initiatives that shape its future. You'll have the opportunity to work with a sizeable budget, collaborate with top-tier partners like Xbox and England football teams, and drive innovation across media, digital, packaging, and experiential channels. This is your chance to unlock your potential, assert your creativity, and make a real impact in a fast-moving, entrepreneurial environment that values passion, curiosity, and bold thinking. You'll also be part of a high-performing leadership team, supported by a company that champions diversity, equity, and inclusion-ensuring you can bring your whole self to work every day. What You need to be successful You have significant and relevant professional experience, including within FMCG. You're passionate and curious about deeply understanding consumers, and you demonstrate strong team and leadership competencies. You excel at tracking brand performance and have a consistent track record of developing brilliant campaigns and activations. You influence and positively impact cross-functional teams and stakeholders, and you lead and manage external agency partners effectively. You bring a strong level of commercial awareness and make data-driven decisions. With an entrepreneurial, self-starting mindset, you're comfortable navigating ambiguity and change, and you consistently demonstrate a growth mindset. Our DEI Commitment At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic. Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.
Aug 14, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Brand Manager Requisition ID: 10346 Who We Are Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world's leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe About your role Lucozade is a leading UK Sports & Energy drink brand with a strong portfolio and high-profile partnerships including Xbox, Jude Bellingham, and the England football teams. As Senior Brand Manager, you'll lead impactful campaigns and innovation projects that align with evolving consumer trends. The role includes managing communications across ATL, BTL, digital, and partnerships, while owning the brand's visual identity and DNA. You'll influence stakeholders, manage budgets, and contribute to ambitious growth plans-all while bringing energy, creativity, and a passion for brand-building. What You'll Do This role leads the development of Lucozade's brand communications and helps shape its future portfolio. It drives financial growth through strategic projects aligned with the brand's long-term vision, while managing agency partners and ensuring campaigns meet KPIs, timelines, and budgets. You'll own the integrated communications strategy across all channels, bring the brand world to life, and support execution teams in delivering key initiatives. Budget ownership and contribution to the leadership team's high-performance culture are also central to the role. What's in it for you In this role, you'll be at the heart of one of the UK's most iconic brands-Lucozade-leading high-profile campaigns and initiatives that shape its future. You'll have the opportunity to work with a sizeable budget, collaborate with top-tier partners like Xbox and England football teams, and drive innovation across media, digital, packaging, and experiential channels. This is your chance to unlock your potential, assert your creativity, and make a real impact in a fast-moving, entrepreneurial environment that values passion, curiosity, and bold thinking. You'll also be part of a high-performing leadership team, supported by a company that champions diversity, equity, and inclusion-ensuring you can bring your whole self to work every day. What You need to be successful You have significant and relevant professional experience, including within FMCG. You're passionate and curious about deeply understanding consumers, and you demonstrate strong team and leadership competencies. You excel at tracking brand performance and have a consistent track record of developing brilliant campaigns and activations. You influence and positively impact cross-functional teams and stakeholders, and you lead and manage external agency partners effectively. You bring a strong level of commercial awareness and make data-driven decisions. With an entrepreneurial, self-starting mindset, you're comfortable navigating ambiguity and change, and you consistently demonstrate a growth mindset. Our DEI Commitment At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic. Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.
At InPost we hire awesome people who aren't afraid to bring ideas to the table, to make mistakes, and challenge the norm! Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we're looking for aCommercial Operations Specialist to join our Networkteam! Our mission? To switch up the status quo and become the UK's leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: We are looking for a Commercial Operations Specialist to help manage our independent landlord network in addition to supporting account managers with our enterprise portfolio. This is an exciting time to join InPost's UK Network team; as the business is rapidly growing, there is greater emphasis on managing our existing partnerships to drive utilisation and expansion. What you'll be doing: Manage all escalations from our Independent landlord portfolio, ensuring timely responses and quick resolutions that drive high customer satisfaction. Resolve day-to-day operational problems preventing the successful delivery/collection of parcels. Negotiate locker expansions with existing landlords where there is high demand Leverage the InPost value proposition to successfully renew contracts and prevent removals across the estate. Share feedback and insights across the UK Network team to help build, and continually refine, the strategy for independents, including marketing activations. Thoroughly understand, and where possible, pre-empt business challenges faced by our landlords and identify how InPost can support. Collaborate with Customer Experience, Network Health and Finance to continually streamline the processes used for managing Independent queries. Liaise with the Deployment Operations team to ensure account managers are aware of issues regarding extensions, relocations and upgrades of machines across the network. What we need from you: Experience in building and developing client relationships. Experience handling difficult escalations and complaints over the phone Experience negotiating with clients and closing deals over the phone You are results-driven and can think outside the box to overcome challenges. You have strong influencing skills - you have the ability to make people believe in you and the proposition. You are a natural collaborator- a great teammate, accountable with excellent communication skills. You have a go-getter attitude - agile and responsive with the ability to prioritise, juggle multiple opportunities and execute. You are highly organised with excellent time management skills, and naturally look for new ways to continuously drive efficiencies. You have strong attention to detail, ensuring data gaps or inconsistencies are identified and rectified You are confident using reporting systems and databases We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. We love to reward our people for the great work they do: Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top-notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Aug 14, 2025
Full time
At InPost we hire awesome people who aren't afraid to bring ideas to the table, to make mistakes, and challenge the norm! Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we're looking for aCommercial Operations Specialist to join our Networkteam! Our mission? To switch up the status quo and become the UK's leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: We are looking for a Commercial Operations Specialist to help manage our independent landlord network in addition to supporting account managers with our enterprise portfolio. This is an exciting time to join InPost's UK Network team; as the business is rapidly growing, there is greater emphasis on managing our existing partnerships to drive utilisation and expansion. What you'll be doing: Manage all escalations from our Independent landlord portfolio, ensuring timely responses and quick resolutions that drive high customer satisfaction. Resolve day-to-day operational problems preventing the successful delivery/collection of parcels. Negotiate locker expansions with existing landlords where there is high demand Leverage the InPost value proposition to successfully renew contracts and prevent removals across the estate. Share feedback and insights across the UK Network team to help build, and continually refine, the strategy for independents, including marketing activations. Thoroughly understand, and where possible, pre-empt business challenges faced by our landlords and identify how InPost can support. Collaborate with Customer Experience, Network Health and Finance to continually streamline the processes used for managing Independent queries. Liaise with the Deployment Operations team to ensure account managers are aware of issues regarding extensions, relocations and upgrades of machines across the network. What we need from you: Experience in building and developing client relationships. Experience handling difficult escalations and complaints over the phone Experience negotiating with clients and closing deals over the phone You are results-driven and can think outside the box to overcome challenges. You have strong influencing skills - you have the ability to make people believe in you and the proposition. You are a natural collaborator- a great teammate, accountable with excellent communication skills. You have a go-getter attitude - agile and responsive with the ability to prioritise, juggle multiple opportunities and execute. You are highly organised with excellent time management skills, and naturally look for new ways to continuously drive efficiencies. You have strong attention to detail, ensuring data gaps or inconsistencies are identified and rectified You are confident using reporting systems and databases We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. We love to reward our people for the great work they do: Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top-notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
Here at SC Johnson Ltd , we have an opportunity for a National Account Manager - Amazon to join the team based in Frimley, Surrey. You will join us on a full-time, permanent basis in return for a competitive salary. SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. National Account Manager - Amazon Location: Frimley, Surrey Function : Sales / eComms About the National Account Manager - Amazon role: We are seeking a commercially astute and digitally savvy eCommerce Account Manager to lead our Amazon UK business. This is a high-impact role with full P&L ownership and strategic planning responsibilities. You will play a pivotal role in shaping the future of SC Johnson s Pure Play eCommerce strategy in the UK. This is an exciting opportunity to work with one of the world s leading FMCG companies in its UK Head Office, based in Surrey just outside of London. Key responsibilities of our National Account Manager - Amazon: The successful candidate will be responsible for all aspects of the Pure Play business unit; internally & externally and be directly responsible for: Amazon UK Leadership: Own and grow the Amazon UK business with full accountability for sales, profitability, and market share. Lead performance marketing strategy across Amazon Ads Console, DSP, and Search, optimizing ROAS and conversion. Drive digital shelf excellence and customer experience using tools like Profitero and ABVP. Strategic Planning & Execution: Develop and execute strategic plans to deliver growth targets across Pure Play channels. Collaborate cross-functionally with Marketing, Trade, Media, and Commercial teams to align brand and channel objectives. Lead the agency relationship for AMS + DSP Amazon Activations Innovation & Test & Learn: Championing a digital-first mindset by implementing a robust Test & Learn roadmap to drive innovation and global learning. Identify new routes to market and emerging opportunities in the Pure Play landscape. Leadership & Influence: Act as an eCommerce ambassador within the business, influencing internal stakeholders and advocating for digital transformation. Represent the UK in regional and global eCommerce forums and projects. What we re looking for in our National Account Manager - Amazon: Experience you'll bring Degree in Business Administration, Marketing, Management, or similar 4+ years eCommerce experience 2+ year Direct P&L Account management experience, Amazon preferred Demonstrated success in leading Pure Play eCommerce strategies across multiple retailers. Strong commercial acumen with full P&L ownership and a track record of exceeding revenue and profit targets. Experience working in FMCG/CPG preferred Fluent in English. Behaviors you'll need Excellent stakeholder management and cross-functional collaboration skills. Strong analytical skills and show curiosity to get to the root of a problem and expand your current knowledge. eCommerce is a diverse, exciting, and cross-functional role where there are various tasks to complete, therefore creativity is key, we want you to think outside the box and communicate your ideas. We want you to be proactive in your thinking, taking a real responsibility and ownership for your work by using your initiative to make decisions and be personally responsible for them What we can offer our National Account Manager - Amazon: Competitive pay, Sales Bonus, Car allowance & Profit Share Flexible starting and finishing times + 4.5 day working week Pension, Life cover & Health Insurance Shuttle bus service from local train stations, EV Charging Points + Cycle to work Scheme Newly refurbished Gym, Free Classes and New Spin Studio If you feel you have what it takes to become our National Account Manager - Amazon , then please click apply now!
Aug 14, 2025
Full time
Here at SC Johnson Ltd , we have an opportunity for a National Account Manager - Amazon to join the team based in Frimley, Surrey. You will join us on a full-time, permanent basis in return for a competitive salary. SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers such as Raid , Glade , Ziploc and more, in virtually every country around the world. Together, we are creating a better future for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. National Account Manager - Amazon Location: Frimley, Surrey Function : Sales / eComms About the National Account Manager - Amazon role: We are seeking a commercially astute and digitally savvy eCommerce Account Manager to lead our Amazon UK business. This is a high-impact role with full P&L ownership and strategic planning responsibilities. You will play a pivotal role in shaping the future of SC Johnson s Pure Play eCommerce strategy in the UK. This is an exciting opportunity to work with one of the world s leading FMCG companies in its UK Head Office, based in Surrey just outside of London. Key responsibilities of our National Account Manager - Amazon: The successful candidate will be responsible for all aspects of the Pure Play business unit; internally & externally and be directly responsible for: Amazon UK Leadership: Own and grow the Amazon UK business with full accountability for sales, profitability, and market share. Lead performance marketing strategy across Amazon Ads Console, DSP, and Search, optimizing ROAS and conversion. Drive digital shelf excellence and customer experience using tools like Profitero and ABVP. Strategic Planning & Execution: Develop and execute strategic plans to deliver growth targets across Pure Play channels. Collaborate cross-functionally with Marketing, Trade, Media, and Commercial teams to align brand and channel objectives. Lead the agency relationship for AMS + DSP Amazon Activations Innovation & Test & Learn: Championing a digital-first mindset by implementing a robust Test & Learn roadmap to drive innovation and global learning. Identify new routes to market and emerging opportunities in the Pure Play landscape. Leadership & Influence: Act as an eCommerce ambassador within the business, influencing internal stakeholders and advocating for digital transformation. Represent the UK in regional and global eCommerce forums and projects. What we re looking for in our National Account Manager - Amazon: Experience you'll bring Degree in Business Administration, Marketing, Management, or similar 4+ years eCommerce experience 2+ year Direct P&L Account management experience, Amazon preferred Demonstrated success in leading Pure Play eCommerce strategies across multiple retailers. Strong commercial acumen with full P&L ownership and a track record of exceeding revenue and profit targets. Experience working in FMCG/CPG preferred Fluent in English. Behaviors you'll need Excellent stakeholder management and cross-functional collaboration skills. Strong analytical skills and show curiosity to get to the root of a problem and expand your current knowledge. eCommerce is a diverse, exciting, and cross-functional role where there are various tasks to complete, therefore creativity is key, we want you to think outside the box and communicate your ideas. We want you to be proactive in your thinking, taking a real responsibility and ownership for your work by using your initiative to make decisions and be personally responsible for them What we can offer our National Account Manager - Amazon: Competitive pay, Sales Bonus, Car allowance & Profit Share Flexible starting and finishing times + 4.5 day working week Pension, Life cover & Health Insurance Shuttle bus service from local train stations, EV Charging Points + Cycle to work Scheme Newly refurbished Gym, Free Classes and New Spin Studio If you feel you have what it takes to become our National Account Manager - Amazon , then please click apply now!
We , a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering 245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before. With 2,500+ employees across the globe, we grow through transparency, collaboration, and a culture that values impact over hours. We support our people with flexible work, wellness benefits, and a strong sense of ownership and initiative. At , we believe that design is a force multiplier - especially when it comes to growth. We're looking for a Growth Product Design Manager to lead multiple product design teams across locations, focused on driving user activation, retention, and long-term value. This is a unique opportunity to shape the design strategy for high-impact domains and help millions of users discover what makes indispensable. Please note this is a hybrid position of 3 days/week in our London office (Fitzrovia). About The Role Lead and grow multiple product design teams, nurturing an environment of ownership, creative thinking, and design excellence through mentorship, feedback, and empowerment. Define and drive a bold growth design vision , turning company strategy into inspiring team-level goals and delivering clear, cohesive user experiences that move key metrics. Partner with product, engineering, data, and other teams to identify high-impact opportunities and shape experiments, ensuring that designs support both user outcomes and business objectives. Champion structured experimentation, leveraging data, research, and creative exploration to optimize user journeys and uncover new growth opportunities. Guide teams in building seamless, scalable experiences that remove friction, showcase product and AI value, and create long-term engagement - all with users at the center. Set high standards for quality and craft, while creating systems and frameworks that help teams move fast, collaborate effectively, and ship with confidence. Communicate your teams' vision, progress, and outcomes clearly and persuasively - influencing product direction and fostering alignment across functions. Your Experience & Skills Have 8+ years of experience in product design, with at least 2 years managing multiple teams or managers in a high-scale product organization. Enjoy mentoring others toward building well-crafted, thoughtful experiences - and take pride in helping teams grow their design craft and interaction quality. Are driven by experimentation and love using data and creative thinking to discover what truly works. Navigate complexity with clarity - not just in user experience, but also in process, prioritization, and communication. Invest in people and teams, helping designers grow while scaling a healthy, empowered, and ambitious culture. Know how to build momentum, clarify direction, and guide execution - supporting teams with high trust and high context. Communicate openly and with intent. You know when to listen, when to challenge, and how to bring people together around a common goal. Are excited about how AI can redefine the way we work - from improving product experiences to enhancing how we design, collaborate, and deliver value. What can offer you: Opportunity to join a well-funded, proven company with big ambitions and potential, competitive salary, bonus and equity incentive program. Private healthcare insurance with Vitality. ClassPass membership. Buffet breakfast and lunch offered at the office from Monday to Thursday. Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills. Fun team events, socials and offsites. Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! We've been named "Best Place to Work" in the UK . A global, dynamic and passionate environment with employees in Tel Aviv, London, New York, San Francisco, Miami, Chicago, Denver, London, Warsaw, Sydney, São Paulo, and Tokyo. Apply to this job We believe in equal opportunity. is an equal opportunity employer and bans discrimination and harassment of any kind. is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment. All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability or any other status protected by the laws or regulations in the locations where operates. is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to . All requests for accommodation are treated confidentially , as practical and permitted by law. Meet the Design team Our design guild is composed of Marketing, Product, Internal Brand, and motion teams. We take pride in the fact that all aspects of design are done by us, whether it's branding, printed materials, animation, web, and mobile design. Our designers lead complex processes and create a product that people love and marketing content that is creative, unconventional and impactful. It is our mission to build an all-round high-end experience for our customers. Watch Meytal & Evgeniy talk about our automations & integrations
Aug 13, 2025
Full time
We , a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering 245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before. With 2,500+ employees across the globe, we grow through transparency, collaboration, and a culture that values impact over hours. We support our people with flexible work, wellness benefits, and a strong sense of ownership and initiative. At , we believe that design is a force multiplier - especially when it comes to growth. We're looking for a Growth Product Design Manager to lead multiple product design teams across locations, focused on driving user activation, retention, and long-term value. This is a unique opportunity to shape the design strategy for high-impact domains and help millions of users discover what makes indispensable. Please note this is a hybrid position of 3 days/week in our London office (Fitzrovia). About The Role Lead and grow multiple product design teams, nurturing an environment of ownership, creative thinking, and design excellence through mentorship, feedback, and empowerment. Define and drive a bold growth design vision , turning company strategy into inspiring team-level goals and delivering clear, cohesive user experiences that move key metrics. Partner with product, engineering, data, and other teams to identify high-impact opportunities and shape experiments, ensuring that designs support both user outcomes and business objectives. Champion structured experimentation, leveraging data, research, and creative exploration to optimize user journeys and uncover new growth opportunities. Guide teams in building seamless, scalable experiences that remove friction, showcase product and AI value, and create long-term engagement - all with users at the center. Set high standards for quality and craft, while creating systems and frameworks that help teams move fast, collaborate effectively, and ship with confidence. Communicate your teams' vision, progress, and outcomes clearly and persuasively - influencing product direction and fostering alignment across functions. Your Experience & Skills Have 8+ years of experience in product design, with at least 2 years managing multiple teams or managers in a high-scale product organization. Enjoy mentoring others toward building well-crafted, thoughtful experiences - and take pride in helping teams grow their design craft and interaction quality. Are driven by experimentation and love using data and creative thinking to discover what truly works. Navigate complexity with clarity - not just in user experience, but also in process, prioritization, and communication. Invest in people and teams, helping designers grow while scaling a healthy, empowered, and ambitious culture. Know how to build momentum, clarify direction, and guide execution - supporting teams with high trust and high context. Communicate openly and with intent. You know when to listen, when to challenge, and how to bring people together around a common goal. Are excited about how AI can redefine the way we work - from improving product experiences to enhancing how we design, collaborate, and deliver value. What can offer you: Opportunity to join a well-funded, proven company with big ambitions and potential, competitive salary, bonus and equity incentive program. Private healthcare insurance with Vitality. ClassPass membership. Buffet breakfast and lunch offered at the office from Monday to Thursday. Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills. Fun team events, socials and offsites. Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! We've been named "Best Place to Work" in the UK . A global, dynamic and passionate environment with employees in Tel Aviv, London, New York, San Francisco, Miami, Chicago, Denver, London, Warsaw, Sydney, São Paulo, and Tokyo. Apply to this job We believe in equal opportunity. is an equal opportunity employer and bans discrimination and harassment of any kind. is committed to the standard of equal employment opportunity for all employees and to creating and maintaining a workplace free of discrimination and harassment. All qualified applicants will be considered for employment regardless of any personal characteristic. We encourage candidates from all backgrounds to apply, regardless of their race, religion, national origin, ethnicity, sexual orientation, gender identity, age, marital status, family or parental status, physical or mental disability or any other status protected by the laws or regulations in the locations where operates. is committed to working with and providing access and reasonable accommodation to applicants with any disabilities. If you think you may require accommodation for any part of the recruitment process, please send a request to . All requests for accommodation are treated confidentially , as practical and permitted by law. Meet the Design team Our design guild is composed of Marketing, Product, Internal Brand, and motion teams. We take pride in the fact that all aspects of design are done by us, whether it's branding, printed materials, animation, web, and mobile design. Our designers lead complex processes and create a product that people love and marketing content that is creative, unconventional and impactful. It is our mission to build an all-round high-end experience for our customers. Watch Meytal & Evgeniy talk about our automations & integrations
About the Role: Dexerto is seeking a Senior Account Manager to lead the delivery and execution of content and media campaigns within our Integrated Marketing team. You'll be the strategic bridge between our clients and creative production capabilities, ad operations and talent teams, managing complex campaigns that span custom video productions, digital creative, social and media performance campaigns and experiential activations. This is a fully remote / home based role. As a senior member of the customer success team, you'll take ownership of key client relationships while mentoring junior team members and driving best practices across our operations. You'll work cross-functionally with editorial, design, video, and business development teams to deliver campaigns that authentically connect brands with gaming, entertainment and esports audiences. About Dexerto: Dexerto is the world's leading esports and gaming media platform, pioneering coverage that celebrates professional gamers as the new athletes and content creators as the new pop stars. Our award-winning content reaches millions of passionate fans globally. Key Responsibilities: Lead end-to-end campaign management for high-value direct advertiser accounts Develop strategic creative briefs and oversee production timelines across multiple platforms Manage client relationships, serving as primary point of contact for campaign strategy and execution Coordinate cross-departmental teams to ensure seamless campaign delivery Negotiate with external production partners and manage campaign budgets Identify opportunities to innovate and elevate creative executions Mentor junior staff and contribute to team development Streamline communication flows between clients, internal teams, and external partners Requirements: 5+ years of account management experience at a creative agency, media company, or brand Proven track record managing complex, multi-platform creative campaigns Experience with experiential marketing and live event coordination Strong understanding of gaming culture, esports, and digital content trends Demonstrated ability to manage multiple high-priority projects simultaneously Experience negotiating contracts and managing substantial campaign budgets Strategic thinking with hands-on execution capabilities Excellent communication and stakeholder management skills Must be UK-based for remote working (flexibility for occasional travel) What We Offer: Competitive salary commensurate with experience Fully remote working with flexible hours Opportunity to work with world-class brands Professional development and career progression opportunities
Aug 13, 2025
Full time
About the Role: Dexerto is seeking a Senior Account Manager to lead the delivery and execution of content and media campaigns within our Integrated Marketing team. You'll be the strategic bridge between our clients and creative production capabilities, ad operations and talent teams, managing complex campaigns that span custom video productions, digital creative, social and media performance campaigns and experiential activations. This is a fully remote / home based role. As a senior member of the customer success team, you'll take ownership of key client relationships while mentoring junior team members and driving best practices across our operations. You'll work cross-functionally with editorial, design, video, and business development teams to deliver campaigns that authentically connect brands with gaming, entertainment and esports audiences. About Dexerto: Dexerto is the world's leading esports and gaming media platform, pioneering coverage that celebrates professional gamers as the new athletes and content creators as the new pop stars. Our award-winning content reaches millions of passionate fans globally. Key Responsibilities: Lead end-to-end campaign management for high-value direct advertiser accounts Develop strategic creative briefs and oversee production timelines across multiple platforms Manage client relationships, serving as primary point of contact for campaign strategy and execution Coordinate cross-departmental teams to ensure seamless campaign delivery Negotiate with external production partners and manage campaign budgets Identify opportunities to innovate and elevate creative executions Mentor junior staff and contribute to team development Streamline communication flows between clients, internal teams, and external partners Requirements: 5+ years of account management experience at a creative agency, media company, or brand Proven track record managing complex, multi-platform creative campaigns Experience with experiential marketing and live event coordination Strong understanding of gaming culture, esports, and digital content trends Demonstrated ability to manage multiple high-priority projects simultaneously Experience negotiating contracts and managing substantial campaign budgets Strategic thinking with hands-on execution capabilities Excellent communication and stakeholder management skills Must be UK-based for remote working (flexibility for occasional travel) What We Offer: Competitive salary commensurate with experience Fully remote working with flexible hours Opportunity to work with world-class brands Professional development and career progression opportunities
OVERVIEW At DF Capital, we champion banking for ambition. As an award-winning provider of commercial finance and savings, we empower depositors and small businesses with financial solutions tailored to fuel their growth. Headquartered in Manchester, our team of over 100, serves thousands of customers across the UK, transforming savings into new opportunities for businesses to thrive. We're passionate about helping our customers succeed. As we expand our retail and commercial lending products, we remain committed to meeting their evolving needs and supporting their ambitions every step of the way. OUR STORY Founded in 2016, DF Capital was born with a focus on distribution finance - providing dealers, distributors, and manufacturers with the funding they need to stock, display, and sell products, without straining cash flow. Since then, we've delivered over £3.5bn of funding across diverse sectors. From motorhomes and machinery to motorbikes and lodges, we've financed all shapes and sizes of commercial vehicles and automobiles (no planes or trains - yet). We listed on the Alternative Investment Market of the London Stock Exchange in 2019. BECOMING A BANK In 2020, we became a fully authorised bank, extending our offering with savings products for retail depositors. We're proud of our strong customer service, consistently achieving high satisfaction scores - like our current average rating of 4.8/5 from 1,200+ reviews, which also earned us a Platinum Trusted Service Award. The deposits we receive fuel UK businesses through our commercial lending, creating a virtuous cycle of growth. WHERE WE'RE HEADED Our goal is simple: to be the best bank - for our customers and each other. We put customer needs first, continuously looking to improve our proposition on their feedback. We aim to help more customers in more ways while continuing to deliver exceptional service. How do we achieve this? By hiring people who care deeply about doing the right thing, we've been recognised as 'World Class to Work For' by Best Companies, and we're proud of our inclusive, sustainable, and progressive workplace. WHAT WE'RE LOOKING FOR We are entering another exciting chapter of the DF Capital story, as we look to turbo-charge our ambitions and significantly scale the business. If you're passionate about providing great customer experiences, developing great propositions and want to be part of building a winning and positive sales culture, then we want to hear from you. OUR CULTURE DF Capital is a very special place to work. We have an amazing team who commit themselves each and every day to bring our ambitious growth plans to life. We've achieved much on our journey so far, but we believe we have our best days ahead of us. We've established a unique culture that is built on a virtuous circle where engaged and empowered employees who are powered by a shared purpose deliver great outcomes for our customers, our communities, the environment and ultimately our shareholders. This is why we are rated a world class place to work and are amongst the best companies to work for in the UK. THE ROLE The Retail Lending Associate is an exciting new role, you'll be at the heart of delivering a seamless activation and payout process for our customers and dealers, ensuring all documentation and requirements are met before completing any deal. Your contribution will be critical in supporting our growing consumer and business asset finance offerings by delivering the activities that allow for activation while also providing a personal touch for both dealers and customers to ensure a consistent DF Capital experience. RESPONSIBILITIES AND DUTIES At DF Capital, we're passionate about providing our employees with the right training and support to excel in their roles and future careers. We believe that with the right attitude and drive, success is inevitable. This role offers the opportunity to work in a fast-paced, agile environment where customer-centricity and agility are at the core of everything we do. Other duties may be assigned outside of the following duties and responsibilities: Serving as the primary point of contact for DF Capital's Asset Finance dealer network, providing customers with updates on the progress of funding applications, along with tailored support and valuable information to meet their needs Keep customers informed in real-time about deal progress, offering proactive support and timely updates. Act as the first point of escalation, resolving queries and complaints swiftly to ensure great customer experiences Proactively engage with customers and dealers to ensure deals are completed efficiently while meeting all lending requirements. Collaborate with the Commercial team to ensure we can adapt quickly to evolving customer needs. Review and ensure the accuracy of asset documentation and checklists, delivering fast, seamless processes for all lending activities. Build strong, personalised relationships with customers, understanding their needs and expectations to provide tailored, timely solutions. Work cross-functionally with Credit, Customer Services, and Onboarding teams to create an efficient, frictionless customer experience. Adhere fully to Standard Operating Procedures (SOPs), executing tasks with agility and precision. Process inbound documentation swiftly and accurately, ensuring terms are met without delay. Prepare outbound documentation to confirm funding requests with customers and dealers promptly. Activate assets in the system, ensuring payments and contractual documentation are processed within agreed SLAs. Analyse reconciliation breaks, working closely with Finance and Cash Operations to resolve issues and streamline processes for quicker outcomes. Collaborate with internal teams to overcome processing delays and maintain seamless customer funding timelines, delivering market-leading service. Deliver right-first-time actions and services, ensuring a low error rate and high customer satisfaction. Support the smooth running of the department by completing any additional tasks requested by the line manager to meet customer needs effectively. Work within a shift pattern to be able to support our dealers and customers with a 7 day a week service. At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It's about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, "can-do" attitude. The Retail Lending Associate plays a critical role in supporting customers, both businesses and consumers, with the support of the Retail Lending Operations Manager. You will be the daily contact for your clients and be responsible for reviewing and processing client's requests for funding. You will be responsible for ensuring the deals run smoothly and adhere to the DFC Lending Policy. You must demonstrate several core skills when working at pace - ability to work methodically and with an eye for detail, an ability to communicate with a variety of customers from small to medium sized businesses or consumers of all kinds, have a competent understanding of operational processes and practices, with proven skills in prioritisation and organisational skills. The role currently is working Monday to Friday within DF Capitals standard working hours however this has the potential to expand to a 7 day working week as the proposition grows and demand increases. Required experience Excellent eye for detail Ability to organise and work independently Customer Service excellence Excellent written and oral communication skills Superior problem-solving abilities Self-motivated Instinctively curious Ability to set and manage priorities Detail and process-orientated with a focus on accurate and timely outcomes Exceptional service orientation Ability to operate in a team-orientated, collaborative environment Exceptional energy levels Able to use data to inform and drive decision making 10% Employer pension contribution 30-day annual leave entitlement plus Bank/Public Holidays Free Gym Membership Discretionary annual bonus Discretionary share awards Life Assurance Income Protection Save As You Earn company share acquisition scheme Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles 4 days of paid Volunteering leave to support our local communities Vibrant office location in the lively city centre of Manchester
Aug 13, 2025
Full time
OVERVIEW At DF Capital, we champion banking for ambition. As an award-winning provider of commercial finance and savings, we empower depositors and small businesses with financial solutions tailored to fuel their growth. Headquartered in Manchester, our team of over 100, serves thousands of customers across the UK, transforming savings into new opportunities for businesses to thrive. We're passionate about helping our customers succeed. As we expand our retail and commercial lending products, we remain committed to meeting their evolving needs and supporting their ambitions every step of the way. OUR STORY Founded in 2016, DF Capital was born with a focus on distribution finance - providing dealers, distributors, and manufacturers with the funding they need to stock, display, and sell products, without straining cash flow. Since then, we've delivered over £3.5bn of funding across diverse sectors. From motorhomes and machinery to motorbikes and lodges, we've financed all shapes and sizes of commercial vehicles and automobiles (no planes or trains - yet). We listed on the Alternative Investment Market of the London Stock Exchange in 2019. BECOMING A BANK In 2020, we became a fully authorised bank, extending our offering with savings products for retail depositors. We're proud of our strong customer service, consistently achieving high satisfaction scores - like our current average rating of 4.8/5 from 1,200+ reviews, which also earned us a Platinum Trusted Service Award. The deposits we receive fuel UK businesses through our commercial lending, creating a virtuous cycle of growth. WHERE WE'RE HEADED Our goal is simple: to be the best bank - for our customers and each other. We put customer needs first, continuously looking to improve our proposition on their feedback. We aim to help more customers in more ways while continuing to deliver exceptional service. How do we achieve this? By hiring people who care deeply about doing the right thing, we've been recognised as 'World Class to Work For' by Best Companies, and we're proud of our inclusive, sustainable, and progressive workplace. WHAT WE'RE LOOKING FOR We are entering another exciting chapter of the DF Capital story, as we look to turbo-charge our ambitions and significantly scale the business. If you're passionate about providing great customer experiences, developing great propositions and want to be part of building a winning and positive sales culture, then we want to hear from you. OUR CULTURE DF Capital is a very special place to work. We have an amazing team who commit themselves each and every day to bring our ambitious growth plans to life. We've achieved much on our journey so far, but we believe we have our best days ahead of us. We've established a unique culture that is built on a virtuous circle where engaged and empowered employees who are powered by a shared purpose deliver great outcomes for our customers, our communities, the environment and ultimately our shareholders. This is why we are rated a world class place to work and are amongst the best companies to work for in the UK. THE ROLE The Retail Lending Associate is an exciting new role, you'll be at the heart of delivering a seamless activation and payout process for our customers and dealers, ensuring all documentation and requirements are met before completing any deal. Your contribution will be critical in supporting our growing consumer and business asset finance offerings by delivering the activities that allow for activation while also providing a personal touch for both dealers and customers to ensure a consistent DF Capital experience. RESPONSIBILITIES AND DUTIES At DF Capital, we're passionate about providing our employees with the right training and support to excel in their roles and future careers. We believe that with the right attitude and drive, success is inevitable. This role offers the opportunity to work in a fast-paced, agile environment where customer-centricity and agility are at the core of everything we do. Other duties may be assigned outside of the following duties and responsibilities: Serving as the primary point of contact for DF Capital's Asset Finance dealer network, providing customers with updates on the progress of funding applications, along with tailored support and valuable information to meet their needs Keep customers informed in real-time about deal progress, offering proactive support and timely updates. Act as the first point of escalation, resolving queries and complaints swiftly to ensure great customer experiences Proactively engage with customers and dealers to ensure deals are completed efficiently while meeting all lending requirements. Collaborate with the Commercial team to ensure we can adapt quickly to evolving customer needs. Review and ensure the accuracy of asset documentation and checklists, delivering fast, seamless processes for all lending activities. Build strong, personalised relationships with customers, understanding their needs and expectations to provide tailored, timely solutions. Work cross-functionally with Credit, Customer Services, and Onboarding teams to create an efficient, frictionless customer experience. Adhere fully to Standard Operating Procedures (SOPs), executing tasks with agility and precision. Process inbound documentation swiftly and accurately, ensuring terms are met without delay. Prepare outbound documentation to confirm funding requests with customers and dealers promptly. Activate assets in the system, ensuring payments and contractual documentation are processed within agreed SLAs. Analyse reconciliation breaks, working closely with Finance and Cash Operations to resolve issues and streamline processes for quicker outcomes. Collaborate with internal teams to overcome processing delays and maintain seamless customer funding timelines, delivering market-leading service. Deliver right-first-time actions and services, ensuring a low error rate and high customer satisfaction. Support the smooth running of the department by completing any additional tasks requested by the line manager to meet customer needs effectively. Work within a shift pattern to be able to support our dealers and customers with a 7 day a week service. At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It's about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, "can-do" attitude. The Retail Lending Associate plays a critical role in supporting customers, both businesses and consumers, with the support of the Retail Lending Operations Manager. You will be the daily contact for your clients and be responsible for reviewing and processing client's requests for funding. You will be responsible for ensuring the deals run smoothly and adhere to the DFC Lending Policy. You must demonstrate several core skills when working at pace - ability to work methodically and with an eye for detail, an ability to communicate with a variety of customers from small to medium sized businesses or consumers of all kinds, have a competent understanding of operational processes and practices, with proven skills in prioritisation and organisational skills. The role currently is working Monday to Friday within DF Capitals standard working hours however this has the potential to expand to a 7 day working week as the proposition grows and demand increases. Required experience Excellent eye for detail Ability to organise and work independently Customer Service excellence Excellent written and oral communication skills Superior problem-solving abilities Self-motivated Instinctively curious Ability to set and manage priorities Detail and process-orientated with a focus on accurate and timely outcomes Exceptional service orientation Ability to operate in a team-orientated, collaborative environment Exceptional energy levels Able to use data to inform and drive decision making 10% Employer pension contribution 30-day annual leave entitlement plus Bank/Public Holidays Free Gym Membership Discretionary annual bonus Discretionary share awards Life Assurance Income Protection Save As You Earn company share acquisition scheme Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles 4 days of paid Volunteering leave to support our local communities Vibrant office location in the lively city centre of Manchester
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Aug 13, 2025
Full time
Job Overview Core member of the Clinical Trial Team (CTT), independently managing all vendor-related aspects of global clinical trial(s) to deliver study outcomes within schedule, budget, quality/compliance and performance standards. Accountable for vendor service delivery at study level. Collaborates closely with the Vendor Start-up Manager (VSM) for selected services (central labs, electronic clinical outcomes assessment/electronic patient reported outcomes (eCOA/ePRO), interactive response technology (IRT), cardiac and respiratory diagnostics, patient recruitment and retention (PR&R), and imaging reading) during study start-up, and leverages effectively their technical and study start-up (SSU) expertise to ensure a timely study start-up. Proactively manages vendor-related risks and potential issues. Implements global vendor strategy and if required, escalates vendor issues to the VSM while keeping Vendor Program Leads informed about risks, issues, and study progress. Oversees vendor compliance at study level. Essential Functions Accountable for all vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards. Collaborates with the VSM for the VSM's category specific responsibilities. Responsible for all activities for which no VSM is assigned with, and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study. Assigned responsibilities can include but are not limited to: • Close interaction and collaboration with study team lead and study team members during study lifetime • Review of vendor related protocol sections during protocol development • Collaborate with Vendor startup manager to the development of Study Specification Worksheet (SSW) to facilitate bid process. If no VSM is assigned to the category, drive the SSW completion. • Manages interface with vendors in cooperation with vendor partner functions • Quote/proposal review in collaboration with procurement, support contract negotiations, if required • Contributes to the development of vendor contract amendments • Accountable for vendor cost control, budget review, invoice reconciliation and PO close-out • Vendor service excellence at study level, ensures vendors meet quality and service level standards in their service delivery for the trial • Covers all vendor activities after study start-up and all categories not covered by VSMs during start-up • Initiates/co-ordinates vendor kick-off meeting for categories not covered by VSMs • Attends vendor kick-off meeting for VSM supported categories • Optimizing a frontloaded and timely study-start-up process, manages vendor-related activities for DB go live • Performs user-acceptance testing (UAT) for eCOA and IRT • Drives and monitors central vendor-related activities for site activation, compiles Final Protocol Package (FPP) required documents centrally, monitors site activation progress and addresses related issues and risk • Creates and maintains vendor-related risk maps with contingency plan for documentation in FIRST • Manages system and portal user access for vendor, sponsor and site staff, maintain access logs • Uses Unified Vendor Portal (UVP) to manage vendor • Uses Clinical Insights to manage vendors and to achieve site readiness timelines • Plans and tracks supply delivery to sites and return of equipment from sites • Interacts and collaborates with Data Ops, reviews vendor-related cycle times (e.g. DTS finalization, data transfers, DBL) • Acts as escalation point for vendor-related query management • Follow-up with countries and hubs for their vendor-related risks and issues • Document issues identified with vendor oversight/performance in FIRST tool and implements and monitors corrective action Qualifications • Bachelor's Degree Life sciences or related field Req • Requires advanced knowledge of job area, and broad knowledge of a other related job areas, typically obtained through advanced education combined with experience. Req • Requires 10 years clinical research experience including 6 years of project management experience or equivalent combination of education, training and experience. Req • Knowledge of clinical trials - Knowledge of clinical trial conduct and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge, therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions. • Proven track record managing complex studies • Very good knowledge of clinical trial design and mapping to supplier requirements • Thorough and technical understanding of specifications for supplier provided services • User Acceptance testing for eCOA and IRT • Site collaboration and site activation • Vendor management; outsourcing, contracting, sourcing, of clinical services • Communication - Strong written and verbal communication skills including good command of English language Strong presentation skills. Requires strong negotiation and customer management skills. • Problem solving - Strong problem solving skills. • Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. • Organisation - Planning, time management and prioritization skills Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. • Prioritisation - Ability to handle conflicting priorities. Ability to work strategically to realize project goals, identifying and developing positive and compelling visions for the successful delivery of the project. • Quality - Attention to detail and accuracy in work. • Quality - Results-oriented approach to work delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. • IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with co-workers, managers and clients. Excellent customer service skills and demonstrated ability to understand customer needs. Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences Good understanding of other IQVIA functions and their inter-relationship with Project Leadership. • Finances - Good understanding Please note this role is not eligible for the UK visa sponsorship. of project financials including experience managing, contractual obligations and implications. • Audit & inspection readiness and management • Comfort with Ambiguity; Ability to maintain productivity and focus when goals, roles, or processes are not clearly defined. • IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, Innovation and Ownership). Please note this role is not eligible for the UK visa sponsorship. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Territory Business Manager - Enfamil Allergy Formula - Rochester NY We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Medical Our Medical team turns science and clinical data into world-beating products and ideas. We develop the products, and build the medical community relationships, that fuel our growth. Our competitiveness and relentless innovation set us apart. And, every day, we go above and beyond to support our consumers at every stage of life. Our dedication drives the sales of our portfolio across designated pediatric and OBGYN office and hospital segments, where we work with them to make sure the people in their care benefit from having access to our trusted nutritional products. Our team are trusted to set the direction we need to deliver outstanding results. And because our areas of expertise are so critical to Reckitt's success, we develop and cultivate business relationships with key decision makers like physicians, M.D. office staff, hospital staff and others in the consumer influence network. About the role As a Territory Business Manager, you'll set the direction we need to deliver outstanding results. You'll focus on things like developing and cultivating business relationships with all of the key decision makers like physicians, M.D. office staff, hospital staff and others in the consumer influence network. You will sell our allergy infant formula portfolio across designated pediatric and OBGYN offices and hospital segments, maximizing our long-term revenue goals and market growth for nutritional products. Your responsibilities • Apply the selling process, organize and communicate information convincingly, build customer confidence and receptivity, and develop rapport • Build and maintain personal relationships with physicians, M.D. office staff, hospital staff, and others in the customer influence network • Apply accurate and complete knowledge of Reckitt / Mead Johnson Nutrition and competitor products • Demonstrate understanding of the healthcare industry dynamics, trends, competitors, regulations and managed healthcare environment • Develop territory and management plans that identify and prioritize the most important activities to accomplish short- and long-term business goals • Foster team effectiveness and accomplishment of shared goals by sharing knowledge, experience, and information in order to optimize business strategies and drive overall sales within your territory • Communicate effectively at all times; obtain information, resources, and support within Reckitt / Mead Johnson Nutrition to maximize business opportunities and respond to customer needs; understand and implement the sales utility of clinical data, competitive intelligence, and marketing initiatives • Utilize current computer software systems for planning, forecasting and reviewing sales activities, researching data and support sales calls and presentations The experience we're looking for • BA / BS degree required • Previous experience as a field sales representative in business-to-business sales, pharmaceutical or nutritional sales; or experience as a Neonatal Dietitian, Registered Dietitian, Pharm D, or NICU RN • Two year RN degree with equivalent combination of related experience may be substituted for bachelor degree requirement • Major in life sciences, nursing, nutrition, communications or a related field preferred • Demonstrated skills in influencing key decision makers to buy in on a project or plan of action • Experience in presenting information to a variety of audience levels; demonstrated ability to communicate clearly and effectively, both written and verbally • Demonstrated ability to develop and maintain rapport • Demonstrated skills at meeting or exceeding sales targets preferred • Experience in the nutritional industry or hospital-based market desirable • Ability to lift, carry, push and pull up to 30 pounds • This position requires both daily travel and occasional overnight travel including territory, regional district and national sales meetings • This role is not currently sponsoring visas or considering international movement at this time The skills for success Data analysis; clinical data interpretation; Global Medical Affairs, Consumer behaviour, Stakeholder relationship management; Customer relationship management, Key account management; strategic partnership, Customer value maximisation, Financial acumen, Strategic Selling; Influencing, Storytelling, Negotiation skills, operational excellence, Compliance monitoring, Digital activation to HCPs; Artificial intelligence, Data Analytics, Digital strategy; Channel strategy, Medical Sales; Clinical sales knowledge, Medical Marketing, Capability building, NEW Product Development, Global Medical Affairs, Clinical Management. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognize, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. US salary ranges USD $78,000.00 - $116,000.00 US pay transparency The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year. Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, life and disability insurance; paid time off for vacation, sick, and Company recognized holidays; a 401(K) plan; generous paid parental leave; adoption and fertility support; tuition reimbursement; product discounts; and much more! If reasonable accommodation is needed to complete your application , please contact . Reckittis committed to the fullinclusion of all qualified individuals. Equality We recognize that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; color, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Aug 13, 2025
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Territory Business Manager - Enfamil Allergy Formula - Rochester NY We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Medical Our Medical team turns science and clinical data into world-beating products and ideas. We develop the products, and build the medical community relationships, that fuel our growth. Our competitiveness and relentless innovation set us apart. And, every day, we go above and beyond to support our consumers at every stage of life. Our dedication drives the sales of our portfolio across designated pediatric and OBGYN office and hospital segments, where we work with them to make sure the people in their care benefit from having access to our trusted nutritional products. Our team are trusted to set the direction we need to deliver outstanding results. And because our areas of expertise are so critical to Reckitt's success, we develop and cultivate business relationships with key decision makers like physicians, M.D. office staff, hospital staff and others in the consumer influence network. About the role As a Territory Business Manager, you'll set the direction we need to deliver outstanding results. You'll focus on things like developing and cultivating business relationships with all of the key decision makers like physicians, M.D. office staff, hospital staff and others in the consumer influence network. You will sell our allergy infant formula portfolio across designated pediatric and OBGYN offices and hospital segments, maximizing our long-term revenue goals and market growth for nutritional products. Your responsibilities • Apply the selling process, organize and communicate information convincingly, build customer confidence and receptivity, and develop rapport • Build and maintain personal relationships with physicians, M.D. office staff, hospital staff, and others in the customer influence network • Apply accurate and complete knowledge of Reckitt / Mead Johnson Nutrition and competitor products • Demonstrate understanding of the healthcare industry dynamics, trends, competitors, regulations and managed healthcare environment • Develop territory and management plans that identify and prioritize the most important activities to accomplish short- and long-term business goals • Foster team effectiveness and accomplishment of shared goals by sharing knowledge, experience, and information in order to optimize business strategies and drive overall sales within your territory • Communicate effectively at all times; obtain information, resources, and support within Reckitt / Mead Johnson Nutrition to maximize business opportunities and respond to customer needs; understand and implement the sales utility of clinical data, competitive intelligence, and marketing initiatives • Utilize current computer software systems for planning, forecasting and reviewing sales activities, researching data and support sales calls and presentations The experience we're looking for • BA / BS degree required • Previous experience as a field sales representative in business-to-business sales, pharmaceutical or nutritional sales; or experience as a Neonatal Dietitian, Registered Dietitian, Pharm D, or NICU RN • Two year RN degree with equivalent combination of related experience may be substituted for bachelor degree requirement • Major in life sciences, nursing, nutrition, communications or a related field preferred • Demonstrated skills in influencing key decision makers to buy in on a project or plan of action • Experience in presenting information to a variety of audience levels; demonstrated ability to communicate clearly and effectively, both written and verbally • Demonstrated ability to develop and maintain rapport • Demonstrated skills at meeting or exceeding sales targets preferred • Experience in the nutritional industry or hospital-based market desirable • Ability to lift, carry, push and pull up to 30 pounds • This position requires both daily travel and occasional overnight travel including territory, regional district and national sales meetings • This role is not currently sponsoring visas or considering international movement at this time The skills for success Data analysis; clinical data interpretation; Global Medical Affairs, Consumer behaviour, Stakeholder relationship management; Customer relationship management, Key account management; strategic partnership, Customer value maximisation, Financial acumen, Strategic Selling; Influencing, Storytelling, Negotiation skills, operational excellence, Compliance monitoring, Digital activation to HCPs; Artificial intelligence, Data Analytics, Digital strategy; Channel strategy, Medical Sales; Clinical sales knowledge, Medical Marketing, Capability building, NEW Product Development, Global Medical Affairs, Clinical Management. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognize, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. US salary ranges USD $78,000.00 - $116,000.00 US pay transparency The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year. Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, life and disability insurance; paid time off for vacation, sick, and Company recognized holidays; a 401(K) plan; generous paid parental leave; adoption and fertility support; tuition reimbursement; product discounts; and much more! If reasonable accommodation is needed to complete your application , please contact . Reckittis committed to the fullinclusion of all qualified individuals. Equality We recognize that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; color, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
