SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post sale technical relationship into steady state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre sale technical validation through to post sale deployment. Software Development & Integration Engineering Write production quality software to build and maintain integrations across third party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high fidelity, low noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field informed quality assurance. Identify cross environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company. Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end to end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.
Apr 02, 2026
Full time
SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn's log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. Responsibilities Customer Deployment & Technical Success Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption. Conduct architectural reviews to define deployment strategies and identify integration opportunities. Own the post sale technical relationship into steady state operations, delivering against technical success criteria tied to quantifiable security outcomes. Travel to UK and international customer sites approximately 25% of the time. Renewal Support & Customer Value Quantification Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes. Proactively health check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations. Collaborate with Sales Engineering to ensure continuity from pre sale technical validation through to post sale deployment. Software Development & Integration Engineering Write production quality software to build and maintain integrations across third party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments. Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows. Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns. Detection Engineering & SIEM Development Write, tune, and maintain high fidelity, low noise SIEM detection rules by translating threat intelligence and attacker behaviour. Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations. Iterate on rules post deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture. Customer Success & Relationship Management Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture. Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting. Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally. Pre Sales & Proof of Value Support Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn. Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions. Product & Analytics Feedback Act as a direct conduit between the field and product teams, raising well evidenced bugs, feature requests, and detection improvements. Participate in User Acceptance Testing (UAT) for new platform releases to provide field informed quality assurance. Identify cross environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential 3-6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function. Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred. Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback. Hands on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs. Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts. Experience deploying or operating software in containerised environments (Docker, Kubernetes). Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non technical stakeholders up to C-level. Based in the United Kingdom with the right to work in the UK. Highly Desirable Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company. Experience supporting customer renewal engagements from a technical perspective - building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations. Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments. Experience with CI/CD pipelines, Infrastructure as Code (Terraform, Ansible), and modern DevSecOps practices. Exposure to machine learning or AI driven security analytics platforms. Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent. Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. What Success Looks Like Within your first 90 days, you will have completed at least one end to end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn's shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn's most strategic accounts. What We Offer Competitive salary commensurate with experience Unlimited holiday allowance Hybrid working model with flexibility around customer commitments Bi annual career progression review Personal learning and development budget MacBook and all necessary tooling provided Enhanced pension scheme Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Apr 02, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
CORPORATE TAX MANAGER (Creative, Media & Tech space) LONDON - true hybrid working My client, an award-winning and leading London based Top 25 firm, are looking to grow their Corporate Tax team within one of the firm's fastest growing sectors - CMT (Creative, Media & Technology). What are they looking for? Ideally an experienced Manager (or very strong Assistant Manager) who is able to provide complex tax advisory adn compliance services to a wide range of clients in the CMT sector. (you don't need experience of CMT but must at least have the desire to work in that field) Some Transactional Tax experience Ideally CTA (or equiv) qualified with strong UK Corporate Tax background What's great about the role? Chance to work for a leading firm and own / manage a large complex client portfolio Exposure to working with client senior management and further develop your knowledge base by working on complex tax issues Strong people and work culture No barriers to progression If you are looking for your next move and want the opportunity to work for a leading Tax practice that ticks all the right boxes: Great people Quality work Great promotional prospects Fantastic central London office by the river and close to several tube and train stations Opportunity to self develop and have access to a wide range of corporate tax advisory services to clients Creative & Media Relief, R&D Tax Relief, DD, M&A Tax, Restructuring, International Matters Then apply now or drop your CV to and let's have a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 02, 2026
Full time
CORPORATE TAX MANAGER (Creative, Media & Tech space) LONDON - true hybrid working My client, an award-winning and leading London based Top 25 firm, are looking to grow their Corporate Tax team within one of the firm's fastest growing sectors - CMT (Creative, Media & Technology). What are they looking for? Ideally an experienced Manager (or very strong Assistant Manager) who is able to provide complex tax advisory adn compliance services to a wide range of clients in the CMT sector. (you don't need experience of CMT but must at least have the desire to work in that field) Some Transactional Tax experience Ideally CTA (or equiv) qualified with strong UK Corporate Tax background What's great about the role? Chance to work for a leading firm and own / manage a large complex client portfolio Exposure to working with client senior management and further develop your knowledge base by working on complex tax issues Strong people and work culture No barriers to progression If you are looking for your next move and want the opportunity to work for a leading Tax practice that ticks all the right boxes: Great people Quality work Great promotional prospects Fantastic central London office by the river and close to several tube and train stations Opportunity to self develop and have access to a wide range of corporate tax advisory services to clients Creative & Media Relief, R&D Tax Relief, DD, M&A Tax, Restructuring, International Matters Then apply now or drop your CV to and let's have a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Jones Lang LaSalle Incorporated
Bristol, Gloucestershire
Project Manager page is loaded Project Managerremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ452282 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location & contract basis : This is a full time, permanent salaried role based from Filton, Bristol. We are not considering freelance/contractors for this role. Role Purpose Responsible for the safe execution of a portfolio of concurrent projects for various Rolls-Royce sites. As part of the role the Project Manager must ensure that the projects are delivered to meet JLL & Rolls-Royce standards regarding health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. Project Managers must be qualified in a related trade, civils/groundworks/building structures etc. Duties & Responsibilities Responsible for the execution of projects with potential values between £50k to £15m, across various Rolls-Royce sites in Bristol. Provide Health and safety leadership to your site delivery teams and promote behavioural safety improvements. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Manage the projects in accordance with the requirements of the NEC3 Framework Contract Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. To ensure our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Liaise with the Rolls-Royce Project Managers and their appointed consultant Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To ensure a high level of service is delivered and develop relationships with key stakeholders. Ensure projects are delivered to the agreed contract programme. To ensure works are carried out to high standard complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Provide knowledge and support if required to ensure the quality and performance of the works. Ensure projects are completed snag and defect free Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. Provide coaching, mentoring and development support to direct reports and trainees Skills & Experience Clear and confident written and verbal communication skills Knowledge and skills to effectively problem solve. Experience in the use of the NEC3 Contract High level of self-motivation, organisational ability and drive to meet deadlines. Experience in the preparation of quotations and estimates. SMSTS, City & Guilds /NVQ construction related qualifications. CSCS Card & First Aid Sound level of administration and organisational skills Practical experience within the building/construction/building services industries Experience of the management of Health and Safety across multiple sites Experience of working in occupied buildings/campuses Sound knowledge of computer software packages within Microsoft Office Experience in the use of Fieldview or similar tablet-based quality assurance About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider.If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management! Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest
Apr 02, 2026
Full time
Project Manager page is loaded Project Managerremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ452282 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location & contract basis : This is a full time, permanent salaried role based from Filton, Bristol. We are not considering freelance/contractors for this role. Role Purpose Responsible for the safe execution of a portfolio of concurrent projects for various Rolls-Royce sites. As part of the role the Project Manager must ensure that the projects are delivered to meet JLL & Rolls-Royce standards regarding health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. Project Managers must be qualified in a related trade, civils/groundworks/building structures etc. Duties & Responsibilities Responsible for the execution of projects with potential values between £50k to £15m, across various Rolls-Royce sites in Bristol. Provide Health and safety leadership to your site delivery teams and promote behavioural safety improvements. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Manage the projects in accordance with the requirements of the NEC3 Framework Contract Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. To ensure our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Liaise with the Rolls-Royce Project Managers and their appointed consultant Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To ensure a high level of service is delivered and develop relationships with key stakeholders. Ensure projects are delivered to the agreed contract programme. To ensure works are carried out to high standard complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Provide knowledge and support if required to ensure the quality and performance of the works. Ensure projects are completed snag and defect free Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. Provide coaching, mentoring and development support to direct reports and trainees Skills & Experience Clear and confident written and verbal communication skills Knowledge and skills to effectively problem solve. Experience in the use of the NEC3 Contract High level of self-motivation, organisational ability and drive to meet deadlines. Experience in the preparation of quotations and estimates. SMSTS, City & Guilds /NVQ construction related qualifications. CSCS Card & First Aid Sound level of administration and organisational skills Practical experience within the building/construction/building services industries Experience of the management of Health and Safety across multiple sites Experience of working in occupied buildings/campuses Sound knowledge of computer software packages within Microsoft Office Experience in the use of Fieldview or similar tablet-based quality assurance About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider.If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management! Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest
Cognizant Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Role Overview The London Market Business Analyst will be a part of Cognizant's Insurance practice, with a specific focus on London Market transformation. As a part of this role, he/she brings deep P&C expertise with a focus on Speciality Insurance, having in-depth understanding of London Market business processes, strong client advisory skills, and the ability to shape and deliver strategic consulting engagements. The role combines thought leadership, and hands on client delivery. Key Responsibilities Domain Leadership & Thought Leadership Serve as the primary subject matter expert for London Market across the practice. Advise on London Market specific practices, including Lloyd's Syndicate operations, Delegated Authority, Open Market, and Reinsurance. Having an extensive knowledge of Coverholders and MGA business. Develop and articulate Cognizant's point of view on industry trends, regulatory changes, digital transformation, and operational modernisation. Create thought leadership assets (whitepapers, frameworks, maturity models, solution accelerators). Consulting Delivery & Advisory Support strategic consulting engagements such as: Platform modernisation and migration Product simplification and rationalisation Customer journey redesign Regulatory and compliance transformation Operational excellence and automation Required Experience & Skills Domain Expertise Strong experience in Commercial and Speciality Insurance with a focus on London Market, ideally across multiple areas such as policy administration, claims, underwriting, actuarial processes, distribution, or customer service. Good understanding of UK and EU regulatory landscape. Understanding of the interaction between brokers, Lloyd's syndicates, and company markets. Have an in depth understanding of risk placement, pricing of various risk classes written through Lloyds. Understand the Lloyds Application landscape and understand the SaaS apps that are used by Brokers, MGAs and Carriers to drive Lloyds related business processes. Implementation experience of Underwriting Workbench Implementation will be a plus. Understanding of pricing related data models for Lloyds based risk classes viz. Property, Political Violence, Marine & Hull, Cargo etc. Exposure to SaaS based platforms used by brokers and carriers in supporting London Market related processes. Detailed knowledge of the London Market's modernization initiatives, including the adoption of AI driven initiatives, digital processing, Core Data Records (CDR), and ACORD standards. Consulting & Leadership Ability to lead complex transformation programmes and multi disciplinary teams. Strong executive presence and communication skills. Demonstrated ability to influence senior stakeholders and drive strategic outcomes. Ability to support AI driven transformation programs from ideation to implementation of AI driven insurance use cases based on Lloyds based processes for brokers, carriers and MGAs. Business Development Experience supporting sales cycles, shaping proposals, and contributing to revenue growth. Ability to translate client challenges into structured consulting solutions. Other Skills Strategic thinker with strong analytical and problem solving skills. Comfortable working in a fast paced, growth oriented consulting environment. Collaborative mindset with the ability to work across practice, delivery, and account teams. Contribution to Development of Practice Support practice management activities such as proposition or solution pertaining to London Market related processes. Development, community & communications, sales & operations management. Contribute to Insurance practice by thought provoking 'points of view'. Preferred Qualifications Degree in Business, Finance, Statistics or related field. Professional certifications (e.g., London Market related certifications, CII, PMI, PMP, Lean Six Sigma) are a plus. Experience working with global delivery models and offshore teams. Why Join Cognizant Opportunity to shape and grow a strategic portfolio in London Markets within a global consulting organisation. Work with leading insurers on high impact transformation programmes. Access to Cognizant's global ecosystem of technology, digital, and industry experts. A culture that values innovation, collaboration, and continuous learning. Location London, UK.
Apr 02, 2026
Full time
Cognizant Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Role Overview The London Market Business Analyst will be a part of Cognizant's Insurance practice, with a specific focus on London Market transformation. As a part of this role, he/she brings deep P&C expertise with a focus on Speciality Insurance, having in-depth understanding of London Market business processes, strong client advisory skills, and the ability to shape and deliver strategic consulting engagements. The role combines thought leadership, and hands on client delivery. Key Responsibilities Domain Leadership & Thought Leadership Serve as the primary subject matter expert for London Market across the practice. Advise on London Market specific practices, including Lloyd's Syndicate operations, Delegated Authority, Open Market, and Reinsurance. Having an extensive knowledge of Coverholders and MGA business. Develop and articulate Cognizant's point of view on industry trends, regulatory changes, digital transformation, and operational modernisation. Create thought leadership assets (whitepapers, frameworks, maturity models, solution accelerators). Consulting Delivery & Advisory Support strategic consulting engagements such as: Platform modernisation and migration Product simplification and rationalisation Customer journey redesign Regulatory and compliance transformation Operational excellence and automation Required Experience & Skills Domain Expertise Strong experience in Commercial and Speciality Insurance with a focus on London Market, ideally across multiple areas such as policy administration, claims, underwriting, actuarial processes, distribution, or customer service. Good understanding of UK and EU regulatory landscape. Understanding of the interaction between brokers, Lloyd's syndicates, and company markets. Have an in depth understanding of risk placement, pricing of various risk classes written through Lloyds. Understand the Lloyds Application landscape and understand the SaaS apps that are used by Brokers, MGAs and Carriers to drive Lloyds related business processes. Implementation experience of Underwriting Workbench Implementation will be a plus. Understanding of pricing related data models for Lloyds based risk classes viz. Property, Political Violence, Marine & Hull, Cargo etc. Exposure to SaaS based platforms used by brokers and carriers in supporting London Market related processes. Detailed knowledge of the London Market's modernization initiatives, including the adoption of AI driven initiatives, digital processing, Core Data Records (CDR), and ACORD standards. Consulting & Leadership Ability to lead complex transformation programmes and multi disciplinary teams. Strong executive presence and communication skills. Demonstrated ability to influence senior stakeholders and drive strategic outcomes. Ability to support AI driven transformation programs from ideation to implementation of AI driven insurance use cases based on Lloyds based processes for brokers, carriers and MGAs. Business Development Experience supporting sales cycles, shaping proposals, and contributing to revenue growth. Ability to translate client challenges into structured consulting solutions. Other Skills Strategic thinker with strong analytical and problem solving skills. Comfortable working in a fast paced, growth oriented consulting environment. Collaborative mindset with the ability to work across practice, delivery, and account teams. Contribution to Development of Practice Support practice management activities such as proposition or solution pertaining to London Market related processes. Development, community & communications, sales & operations management. Contribute to Insurance practice by thought provoking 'points of view'. Preferred Qualifications Degree in Business, Finance, Statistics or related field. Professional certifications (e.g., London Market related certifications, CII, PMI, PMP, Lean Six Sigma) are a plus. Experience working with global delivery models and offshore teams. Why Join Cognizant Opportunity to shape and grow a strategic portfolio in London Markets within a global consulting organisation. Work with leading insurers on high impact transformation programmes. Access to Cognizant's global ecosystem of technology, digital, and industry experts. A culture that values innovation, collaboration, and continuous learning. Location London, UK.
At Verve, we're expanding what's possible in modern research. We combine the best of Human, Cultural, and Artificial Intelligence to help some of the world's most iconic brands -like Samsung, Unilever, Mars Petcare, and Shell - make faster, smarter decisions. At Verve, we don't bolt AI on, we build in it. Through Verve Vero, our AI-powered platform , we fuse rigour, creativity and next-gen tech to deliver transformative solutions and deeper insight - at scale, on demand, and grounded in human truth. The Role We're looking to build relationships with experienced Senior Consultants / Research Managers/Associate Directors who could grow into / play a leadership role within our Build & Growth Studio - the team responsible for building tailored AI insight solutions for our clients, and managing stakeholder relationships to ensure what we deliver drives real business impact. This role is designed for someone with a strong grounding in commercial insight delivery and client growth leadership - someone already trusted by clients, confident owning complex delivery, and commercially sharp in how work is scoped, delivered and grown. Alongside this core skillset, we're looking for someone who can stretch into technical leadership within an AI-powered delivery environment . Ideally, you'll bring experience or exposure to areas such as AI build architecture, automation, or workflow optimisation . However, we're equally open to candidates who are still building hands-on AI experience but demonstrate clear aptitude, curiosity and ability to bridge that gap quickly . You'll sit at the intersection of client strategy, insight delivery and AI-enabled build , helping shape how we deliver smarter, more scalable solutions - while growing confidence and capability across the team. Key Responsibilities Client Delivery & Commercial Leadership Lead end-to-end delivery of AI-powered Build & Growth Studio work across multiple high-value client accounts. Act as a trusted senior advisor , shaping briefs, guiding clients through AI-enabled approaches, and challenging thinking where needed. Own scoping, resourcing, timelines and budgets , ensuring delivery is commercially sound and profitable. Translate client and business objectives into clear, executable build plans . Identify opportunities to grow client relationships and support new business through pitches and proposals. Technical Delivery & Innovation Familiarity and experience with AI concepts and techniques, such as large language models, machine learning, or Retrieval-Augmented Generation models . Experience or desire to grow capability in using AI to support insight workflow optimisation or automation, looking to develop technical understanding over time Bonus points for: Technical literacy, such as coding or working with APIs Note: We will provide training and guidance in the specific processes and tech underpinning Verve Vero solutions Demonstrate curiosity and lateral thinking , proactively solving problems as we redefine how insight is built and delivered Champion delivery that is smarter, faster and more scalable across the Build Studio. Partner with technical and delivery teams to test, refine and systemise workflows and tools . Drive automation and repeatable delivery approaches to improve efficiency, consistency and margin. Stay close to AI developments , applying them pragmatically to Build Studio delivery. Be comfortable operating in ambiguity , building structure as you go Lead, coach and develop Senior Consultants, Consultants and Associates, building confidence across client leadership and emerging technical capability. Set clear expectations that balance quality, efficiency and commercial discipline . Partner closely with Consultancy and Enablement to deliver joined-up client programmes. Shape Build Studio standards and best practice , acting as a visible role model for curiosity, adaptability and ownership. What We're Looking For: 5-8 years' experience. Direct commercial insight background is valuable but not essential - we also welcome candidates from adjacent fields (e.g. consultancy, creative or tech-driven agencies, marketing, product, UX, or innovation) who bring strong transferable skills Proven experience leading complex client delivery and growing client relationships Strong commercial judgement across scoping, resourcing, margin and profitability Confidence operating as a senior client advisor Exposure to, or strong interest in, AI-powered build environments, automation or technical workflows Evidence of learning fast in new technical or delivery domains A leadership style that builds confidence , capability and momentum in others Strong organisational skills with the ability to manage multiple projects, deadlines, and stakeholders A clear, confident communicator - able to explain complex technical ideas simply and align teams around them A growth mindset - you're comfortable working in fast-moving, ambiguous environments where the model is still evolving UK-based candidate . Able to work from our Manchester or London Hub at least once per week Join Us If you're excited by the potential of AI to change the research landscape and want to be part of a team that's shaping the future, we'd love to hear from you. At Verve you'll have the opportunity to contribute to meaningful projects, expand your insight, management and AI skill set , and grow in a supportive environment that thrives on innovation and impact. By applying to Verve, you acknowledge our use of AI-assisted tools to help screen applications against job-related criteria. All outcomes are reviewed by humans and are not determinative. You can request human review, express your views, or contest any assessment at any time via emailprotected .Full details of the Privacy Notice can be found here:Privacy Notice Discover what its like as part of the team.
Apr 02, 2026
Full time
At Verve, we're expanding what's possible in modern research. We combine the best of Human, Cultural, and Artificial Intelligence to help some of the world's most iconic brands -like Samsung, Unilever, Mars Petcare, and Shell - make faster, smarter decisions. At Verve, we don't bolt AI on, we build in it. Through Verve Vero, our AI-powered platform , we fuse rigour, creativity and next-gen tech to deliver transformative solutions and deeper insight - at scale, on demand, and grounded in human truth. The Role We're looking to build relationships with experienced Senior Consultants / Research Managers/Associate Directors who could grow into / play a leadership role within our Build & Growth Studio - the team responsible for building tailored AI insight solutions for our clients, and managing stakeholder relationships to ensure what we deliver drives real business impact. This role is designed for someone with a strong grounding in commercial insight delivery and client growth leadership - someone already trusted by clients, confident owning complex delivery, and commercially sharp in how work is scoped, delivered and grown. Alongside this core skillset, we're looking for someone who can stretch into technical leadership within an AI-powered delivery environment . Ideally, you'll bring experience or exposure to areas such as AI build architecture, automation, or workflow optimisation . However, we're equally open to candidates who are still building hands-on AI experience but demonstrate clear aptitude, curiosity and ability to bridge that gap quickly . You'll sit at the intersection of client strategy, insight delivery and AI-enabled build , helping shape how we deliver smarter, more scalable solutions - while growing confidence and capability across the team. Key Responsibilities Client Delivery & Commercial Leadership Lead end-to-end delivery of AI-powered Build & Growth Studio work across multiple high-value client accounts. Act as a trusted senior advisor , shaping briefs, guiding clients through AI-enabled approaches, and challenging thinking where needed. Own scoping, resourcing, timelines and budgets , ensuring delivery is commercially sound and profitable. Translate client and business objectives into clear, executable build plans . Identify opportunities to grow client relationships and support new business through pitches and proposals. Technical Delivery & Innovation Familiarity and experience with AI concepts and techniques, such as large language models, machine learning, or Retrieval-Augmented Generation models . Experience or desire to grow capability in using AI to support insight workflow optimisation or automation, looking to develop technical understanding over time Bonus points for: Technical literacy, such as coding or working with APIs Note: We will provide training and guidance in the specific processes and tech underpinning Verve Vero solutions Demonstrate curiosity and lateral thinking , proactively solving problems as we redefine how insight is built and delivered Champion delivery that is smarter, faster and more scalable across the Build Studio. Partner with technical and delivery teams to test, refine and systemise workflows and tools . Drive automation and repeatable delivery approaches to improve efficiency, consistency and margin. Stay close to AI developments , applying them pragmatically to Build Studio delivery. Be comfortable operating in ambiguity , building structure as you go Lead, coach and develop Senior Consultants, Consultants and Associates, building confidence across client leadership and emerging technical capability. Set clear expectations that balance quality, efficiency and commercial discipline . Partner closely with Consultancy and Enablement to deliver joined-up client programmes. Shape Build Studio standards and best practice , acting as a visible role model for curiosity, adaptability and ownership. What We're Looking For: 5-8 years' experience. Direct commercial insight background is valuable but not essential - we also welcome candidates from adjacent fields (e.g. consultancy, creative or tech-driven agencies, marketing, product, UX, or innovation) who bring strong transferable skills Proven experience leading complex client delivery and growing client relationships Strong commercial judgement across scoping, resourcing, margin and profitability Confidence operating as a senior client advisor Exposure to, or strong interest in, AI-powered build environments, automation or technical workflows Evidence of learning fast in new technical or delivery domains A leadership style that builds confidence , capability and momentum in others Strong organisational skills with the ability to manage multiple projects, deadlines, and stakeholders A clear, confident communicator - able to explain complex technical ideas simply and align teams around them A growth mindset - you're comfortable working in fast-moving, ambiguous environments where the model is still evolving UK-based candidate . Able to work from our Manchester or London Hub at least once per week Join Us If you're excited by the potential of AI to change the research landscape and want to be part of a team that's shaping the future, we'd love to hear from you. At Verve you'll have the opportunity to contribute to meaningful projects, expand your insight, management and AI skill set , and grow in a supportive environment that thrives on innovation and impact. By applying to Verve, you acknowledge our use of AI-assisted tools to help screen applications against job-related criteria. All outcomes are reviewed by humans and are not determinative. You can request human review, express your views, or contest any assessment at any time via emailprotected .Full details of the Privacy Notice can be found here:Privacy Notice Discover what its like as part of the team.
The Internal Audit Manager will play a pivotal role in overseeing and improving internal audit processes within this company. Based on the outskirts of Oxford, this position requires a strong background in accounting and audit, coupled with a focus on compliance and risk management. Client Details This role is with a well-established organisation on the outskirts of Oxford, they are known for their commitment to innovation and operational excellence in their field. Description Lead the planning, delivery and reporting of internal audits, consulting engagements and internal controls testing across the global business. Ensure full end-to-end audit delivery in line with professional standards, presenting findings and agreeing remediation plans with management. Manage co-sourced and outsourced audit partners. Identify risks, recommend control enhancements, and help improve processes across the organisation. Conduct follow-up reviews to ensure agreed actions are implemented and controls operate effectively. Build strong working relationships with senior management, control owners and key stakeholders. Support Finance team to strengthen control environments and embed best practice. Prepare regular reports for senior leadership and governance committees. Lead or support key Internal Audit projects and contribute to the development of the annual audit plan. Assist with risk management activities and contribute to board-level reporting. Collaborate with external auditors and finance teams to help resolve audit findings. Profile A successful Internal Audit Manager should be a confident auditor with strong communication skills, the ability to challenge constructively, and the credibility to influence senior stakeholders. Experience and skills required: ACA, ACCA, CA or CIMA qualified (or equivalent). Solid post-qualified experience in internal or external audit. Strong written and verbal communication skills with excellent attention to detail. Good knowledge of IFRS, corporate governance principles, and global regulatory requirements. Strong analytical and problem-solving skills. Ability to identify control weaknesses and recommend practical improvements. Clear communicator able to present complex information effectively. Proactive, flexible and able to manage multiple priorities. Strong organisational and time-management skills. Ability to lead or coordinate other audit resources when required. Understanding of performance management principles. Familiarity with international accounting standards and willingness to learn new frameworks. Job Offer Competitive salary Hybrid working model for a better work-life balance. Opportunity to work in the thriving global business. Permanent role based in Oxford with room for professional growth. If you are ready to take the next step in your career, apply now for this Internal Audit Manager role and contribute to the success of a leading organisation.
Apr 02, 2026
Full time
The Internal Audit Manager will play a pivotal role in overseeing and improving internal audit processes within this company. Based on the outskirts of Oxford, this position requires a strong background in accounting and audit, coupled with a focus on compliance and risk management. Client Details This role is with a well-established organisation on the outskirts of Oxford, they are known for their commitment to innovation and operational excellence in their field. Description Lead the planning, delivery and reporting of internal audits, consulting engagements and internal controls testing across the global business. Ensure full end-to-end audit delivery in line with professional standards, presenting findings and agreeing remediation plans with management. Manage co-sourced and outsourced audit partners. Identify risks, recommend control enhancements, and help improve processes across the organisation. Conduct follow-up reviews to ensure agreed actions are implemented and controls operate effectively. Build strong working relationships with senior management, control owners and key stakeholders. Support Finance team to strengthen control environments and embed best practice. Prepare regular reports for senior leadership and governance committees. Lead or support key Internal Audit projects and contribute to the development of the annual audit plan. Assist with risk management activities and contribute to board-level reporting. Collaborate with external auditors and finance teams to help resolve audit findings. Profile A successful Internal Audit Manager should be a confident auditor with strong communication skills, the ability to challenge constructively, and the credibility to influence senior stakeholders. Experience and skills required: ACA, ACCA, CA or CIMA qualified (or equivalent). Solid post-qualified experience in internal or external audit. Strong written and verbal communication skills with excellent attention to detail. Good knowledge of IFRS, corporate governance principles, and global regulatory requirements. Strong analytical and problem-solving skills. Ability to identify control weaknesses and recommend practical improvements. Clear communicator able to present complex information effectively. Proactive, flexible and able to manage multiple priorities. Strong organisational and time-management skills. Ability to lead or coordinate other audit resources when required. Understanding of performance management principles. Familiarity with international accounting standards and willingness to learn new frameworks. Job Offer Competitive salary Hybrid working model for a better work-life balance. Opportunity to work in the thriving global business. Permanent role based in Oxford with room for professional growth. If you are ready to take the next step in your career, apply now for this Internal Audit Manager role and contribute to the success of a leading organisation.
VAT Manager, Top 100 Accountancy Firm Manchester £55,000 - £65,000 + Benefits + Bonus Do you enjoy delivering high-level VAT advisory work to a diverse client base? Want to step into a role where your advice genuinely shapes client decisions? Looking for a Manchester-based VAT role with strong Northern client exposure? Benefits: 25 days' holiday + birthday off Option to purchase up to 5 additional days' holiday Annual bonus (up to 10%) Pension scheme (5% employee, 5% employer) Company sick pay Enhanced parental pay WPA Health Cashplan Perkbox subscription Employee Assistance Programme Your new firm: Our client is a Top 100 accountancy firm with an excellent reputation across the North for providing high-quality tax and advisory services . Following a recent change within the VAT team , they are now looking to strengthen their Northern VAT capability. With an established client base across Manchester, Macclesfield and the wider North , the team works closely with businesses requiring complex and commercially focused VAT advice. Led by highly experienced tax leadership , this is an opportunity to join a growing VAT function with strong client relationships and genuine scope for progression . Your new role: As a VAT Manager , you'll take ownership of delivering technical VAT advisory work to a varied client base including owner-managed businesses, mid-market corporates and growing regional groups. You will work closely with senior tax specialists and Partners , advising on areas such as transactional VAT, international trade, partial exemption, property VAT and complex technical queries . This role offers strong exposure to advisory projects while also giving you the opportunity to build long-term client relationships and develop into a senior figure within the VAT team . Key responsibilities include: Delivering technical VAT advisory support across a broad client portfolio Managing complex VAT queries and advisory projects Supporting Partners with strategic VAT planning work Developing relationships with clients across the Northern region Identifying advisory opportunities within existing client relationships To be successful in this role, you'll need: Strong UK VAT advisory experience within practice ACA / ACCA / CTA qualified (or equivalent experience) Broad technical VAT knowledge across multiple sectors The ability to manage client relationships and deliver commercial advice Benefits: 25 days' holiday + birthday off Option to purchase up to 5 additional days' holiday Annual bonus (up to 10%) Pension scheme (5% employee, 5% employer) Company sick pay Enhanced parental pay WPA Health Cashplan Perkbox subscription Employee Assistance Programme Want to find out more? Drop an email to or call on As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 02, 2026
Full time
VAT Manager, Top 100 Accountancy Firm Manchester £55,000 - £65,000 + Benefits + Bonus Do you enjoy delivering high-level VAT advisory work to a diverse client base? Want to step into a role where your advice genuinely shapes client decisions? Looking for a Manchester-based VAT role with strong Northern client exposure? Benefits: 25 days' holiday + birthday off Option to purchase up to 5 additional days' holiday Annual bonus (up to 10%) Pension scheme (5% employee, 5% employer) Company sick pay Enhanced parental pay WPA Health Cashplan Perkbox subscription Employee Assistance Programme Your new firm: Our client is a Top 100 accountancy firm with an excellent reputation across the North for providing high-quality tax and advisory services . Following a recent change within the VAT team , they are now looking to strengthen their Northern VAT capability. With an established client base across Manchester, Macclesfield and the wider North , the team works closely with businesses requiring complex and commercially focused VAT advice. Led by highly experienced tax leadership , this is an opportunity to join a growing VAT function with strong client relationships and genuine scope for progression . Your new role: As a VAT Manager , you'll take ownership of delivering technical VAT advisory work to a varied client base including owner-managed businesses, mid-market corporates and growing regional groups. You will work closely with senior tax specialists and Partners , advising on areas such as transactional VAT, international trade, partial exemption, property VAT and complex technical queries . This role offers strong exposure to advisory projects while also giving you the opportunity to build long-term client relationships and develop into a senior figure within the VAT team . Key responsibilities include: Delivering technical VAT advisory support across a broad client portfolio Managing complex VAT queries and advisory projects Supporting Partners with strategic VAT planning work Developing relationships with clients across the Northern region Identifying advisory opportunities within existing client relationships To be successful in this role, you'll need: Strong UK VAT advisory experience within practice ACA / ACCA / CTA qualified (or equivalent experience) Broad technical VAT knowledge across multiple sectors The ability to manage client relationships and deliver commercial advice Benefits: 25 days' holiday + birthday off Option to purchase up to 5 additional days' holiday Annual bonus (up to 10%) Pension scheme (5% employee, 5% employer) Company sick pay Enhanced parental pay WPA Health Cashplan Perkbox subscription Employee Assistance Programme Want to find out more? Drop an email to or call on As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Apr 02, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Apr 02, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications Fluent in German or French or English (written and spoken). 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Overview Akessa Healthcare is seeking to appoint a Consultant Neurologist to lead the development of outpatient Neurological services, as well as support the ongoing treatment and rehabilitation of our neuro and spinal patients. The appointment is based at two sites: the Royal Buckinghamshire Hospital in Aylesbury (outpatient and inpatient care) and The New Foscote Hospital in Banbury (outpatient clinics). The appointee will provide comprehensive care for private patients. A harmonious work pattern and flexible working options are supported to promote work-life balance. The successful candidate will have diary management support and appropriate secretarial assistance. As a senior colleague, the post-holder will work in close co-operation with, and support, other clinical, medical, professional and managerial colleagues to deliver high quality healthcare. Job responsibilities Lead on the development of Neuro-Spinal services. Deliver high-quality care for all patients and support the smooth running of the service. Support efficient management of resources and maintenance of short waiting lists for private and insured patients. Take ownership of performance against key performance indicators, ensuring high quality of care and clinical excellence. In collaboration with department leads, maintain and develop quality standards and improvement in line with relevant accreditation requirements. Provide on-site clinical expertise as needed, supporting MDTs as required. Ensure appropriate secretarial support and diary management for clinical work. Qualification requirements include: CCT in Neurology or Rehabilitation Medicine; Full GMC Registration; Inclusion in the GMC Specialist Register in Neurology or Rehabilitation Medicine; current NHS consultant post experience or equivalent; eligibility to register with private medical insurance companies (e.g., BUPA, AXA-PPP); ability to deliver the service without direct supervision. About us The Akessa Healthcare Group is managed and run by clinicians and values a diverse, skilled team. The New Foscote Hospital in Banbury has served the region for over 40 years with a >50 consultant base. The Royal Buckinghamshire Hospital in Aylesbury was established in 1832 and now operates under a professional management team with a strong care ethos. Significant ongoing investment includes refurbishment of wards and outpatient areas, radiology, and new operating theatres and endoscopy suites. The group emphasizes clinical excellence and staff welfare. We have over 50 consultants, all leaders in their fields, working with our nursing and support teams. The clinical outcomes are monitored to ensure high standards, and the organisation provides IT, governance and accounting support. All colleagues are encouraged to have an active voice in managing services. Additional details We are an employer committed to Disability Confident and Real Living Wage principles. Job Types: Full-time, Part-time. Person Specification Experience Currently employed, or has previously held substantive NHS consultant post. Qualifications CCT in Neurology or Rehabilitation Medicine Full GMC Registration Inclusion in the GMC Specialist Register in Neurology or Rehabilitation Medicine Currently employed, or has previously held substantive NHS consultant post Eligible to register with private medical insurance companies (BUPA, AXA-PPP etc) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Apr 02, 2026
Full time
Overview Akessa Healthcare is seeking to appoint a Consultant Neurologist to lead the development of outpatient Neurological services, as well as support the ongoing treatment and rehabilitation of our neuro and spinal patients. The appointment is based at two sites: the Royal Buckinghamshire Hospital in Aylesbury (outpatient and inpatient care) and The New Foscote Hospital in Banbury (outpatient clinics). The appointee will provide comprehensive care for private patients. A harmonious work pattern and flexible working options are supported to promote work-life balance. The successful candidate will have diary management support and appropriate secretarial assistance. As a senior colleague, the post-holder will work in close co-operation with, and support, other clinical, medical, professional and managerial colleagues to deliver high quality healthcare. Job responsibilities Lead on the development of Neuro-Spinal services. Deliver high-quality care for all patients and support the smooth running of the service. Support efficient management of resources and maintenance of short waiting lists for private and insured patients. Take ownership of performance against key performance indicators, ensuring high quality of care and clinical excellence. In collaboration with department leads, maintain and develop quality standards and improvement in line with relevant accreditation requirements. Provide on-site clinical expertise as needed, supporting MDTs as required. Ensure appropriate secretarial support and diary management for clinical work. Qualification requirements include: CCT in Neurology or Rehabilitation Medicine; Full GMC Registration; Inclusion in the GMC Specialist Register in Neurology or Rehabilitation Medicine; current NHS consultant post experience or equivalent; eligibility to register with private medical insurance companies (e.g., BUPA, AXA-PPP); ability to deliver the service without direct supervision. About us The Akessa Healthcare Group is managed and run by clinicians and values a diverse, skilled team. The New Foscote Hospital in Banbury has served the region for over 40 years with a >50 consultant base. The Royal Buckinghamshire Hospital in Aylesbury was established in 1832 and now operates under a professional management team with a strong care ethos. Significant ongoing investment includes refurbishment of wards and outpatient areas, radiology, and new operating theatres and endoscopy suites. The group emphasizes clinical excellence and staff welfare. We have over 50 consultants, all leaders in their fields, working with our nursing and support teams. The clinical outcomes are monitored to ensure high standards, and the organisation provides IT, governance and accounting support. All colleagues are encouraged to have an active voice in managing services. Additional details We are an employer committed to Disability Confident and Real Living Wage principles. Job Types: Full-time, Part-time. Person Specification Experience Currently employed, or has previously held substantive NHS consultant post. Qualifications CCT in Neurology or Rehabilitation Medicine Full GMC Registration Inclusion in the GMC Specialist Register in Neurology or Rehabilitation Medicine Currently employed, or has previously held substantive NHS consultant post Eligible to register with private medical insurance companies (BUPA, AXA-PPP etc) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Our Client is a recognised leader within their sector of specialist inks and this is a fantastic opportunity offering future advancement within the laboratory to more senior technical roles. Reporting to the Technical Manager, the main purpose of the role is to work as part of a laboratory based team on the support and maintenance of existing products, and on the development of new specialist products for Inkjet, Gravure, Flexo and Screen printing. You will also be expected to carry out evaluations of new materials, and a range of daily tasks in the laboratory as required. Key Accountabilities Safety Commitment - Ensuring the Safety of Self and Others. To help develop new products to the agreed specification and to agreed timelines. To carry out technical work and assist in problem solving for customer enquiries to an agreed standard. Maintain accurate laboratory records and communicate results in a clear and concise way. Qualifications and Experience At least two years' experience working in a laboratory environment - experience of Inkjet development would add value to the role. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. To apply for this vacancy fill in the form below. The following fields are required: Forename, Surname, Email, Contact Telephone, Preferred Contact Method, Attach CV (preferably in MS Word format).
Apr 02, 2026
Full time
Our Client is a recognised leader within their sector of specialist inks and this is a fantastic opportunity offering future advancement within the laboratory to more senior technical roles. Reporting to the Technical Manager, the main purpose of the role is to work as part of a laboratory based team on the support and maintenance of existing products, and on the development of new specialist products for Inkjet, Gravure, Flexo and Screen printing. You will also be expected to carry out evaluations of new materials, and a range of daily tasks in the laboratory as required. Key Accountabilities Safety Commitment - Ensuring the Safety of Self and Others. To help develop new products to the agreed specification and to agreed timelines. To carry out technical work and assist in problem solving for customer enquiries to an agreed standard. Maintain accurate laboratory records and communicate results in a clear and concise way. Qualifications and Experience At least two years' experience working in a laboratory environment - experience of Inkjet development would add value to the role. We ask that you only apply for any of our vacancies if you are resident in the UK and you work / have recently worked in the print, packaging or paper sectors. To apply for this vacancy fill in the form below. The following fields are required: Forename, Surname, Email, Contact Telephone, Preferred Contact Method, Attach CV (preferably in MS Word format).
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Apr 02, 2026
Full time
Job Description# Manager - AI Services Consulting (Manager) Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the Manager, you will be leading a team of consultants who deliver quick time to value while guiding their customers through technical configuration and optimization. This role blends deep product expertise with people leadership: you'll be both the product authority for your team and the coach who develops their skills to deliver at scale. MissionYou will manage and grow a high-performing team (6-10 direct reports) that consistently delivers fast, measurable customer outcomes on Zendesk AI. You will set clear strategy, standards, and operating rhythm for AI delivery, ensuring the right people are staffed to the right work, projects are tightly scoped and executed predictably, and risks/blockers are escalated and removed quickly. You will align with Sales, Customer Success, and Product on customer roadmaps and success metrics. You will be responsible for continuous improvement in methodology, enablement, and quality so we increase adoption, customer satisfaction, retention, and expansion at scale. Ways of working: Strategic alignment is key from day one. We have a hybrid approach to working with 2-day in-office presence but during your first 90 days we would expect 3-4 days a week to ensure you are deeply embedded in the business and can drive outcomes immediately. Overarching Objective For The Role: Scale a high-performing AI Delivery organization: Hire, onboard, coach, and retain AI Services Consultants; build clear roles, capacity planning, and career development. Deliver predictable, measurable customer outcomes and time to value: Ensure projects are staffed and executed on time and within scope with clear success metrics tied to business impact. Proactively manage risks, technical blockers, and stakeholder alignment to keep implementations moving and value realized through scale. Drive cross-functional alignment and a repeatable AI delivery motion: Partner with Sales, Customer Success, and Product to align on customer AI roadmaps, handoffs, and expansion paths. Use customer insights and delivery data to improve packaging, playbooks, and forecasting-supporting retention and growth. How You'll Make an Impact Strategic Responsibilities Build and scale the AI Delivery operating model: Define and evolve the delivery methodology, standards, templates, and governance to ensure consistent quality and repeatability across customers and consultants. Own capacity, prioritization, and staffing strategy: Forecast demand, balance utilization vs. customer outcomes, assign the right consultants to the right work, and proactively manage escalations and tradeoffs to protect time-to-value and margin. Drive outcome-based execution and accountability: Ensure your team delivers high quality solutions, delivery meets timelines, scope, and measurable business impact based on the AI Success Roadmap. Lead cross-functional alignment for a unified AI go-to-customer motion: Partner with Sales, Customer Success, and Product on handoffs, customer AI roadmaps, risk management, and expansion plays, creating shared accountability for retention and growth. Develop team capability and product authority at scale: Coach and enable a team of 6-10 consultants through skills development, knowledge management, and technical/product readiness; create feedback loops from the field to improve product, tooling, and enablement. What You'll Need to Succeed Strategic Skills & Expertise People leadership & team scaling: Proven ability to hire, onboard, coach, and retain consultants; set clear expectations, drive performance, and build career paths and progression frameworks. Technical and product authority in AI implementations: Strong fluency in AI-enabled customer service workflows, integrations, data readiness, and configuration best practices-able to guide solution design decisions and unblock complex escalations. Operational delivery: Define and run team playbooks, KPIs, and SLAs; own tooling or dashboards that provide a single source of truth for delivery and risk. Delivery management excellence: Expertise in running multi-workstream delivery with strong scoping, resourcing, risk management, change control, and executive stakeholder communication to ensure predictable outcomes. Outcome-based consulting & value realization: Skilled at translating customer goals and roadmaps into technical solutions, defining scope and timelines, and delivering quality implementations. Cross-functional influence & GTM alignment: Ability to align Sales, CS, Product, and Services on customer roadmaps, handoffs, and expansion motions; leverage delivery insights to improve packaging, forecasting, and product feedback loops. Qualifications 7+ years in Professional Services / Technical Account Management / Solutions Consulting in enterprise SaaS; 2+ years in AI-related roles or working on AI product adoption. 2+ years of people management experience leading customer-facing teams (6-10 direct reports). Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to forecast churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Demonstrated product expertise: ability to translate generative AI features, integrations, and technical requirements into business outcomes. Proven cross-functional influence with Product and Engineering; experience surfacing product feedback and driving prioritization. Track record of building predictive adoption models, using analytics to forecast churn/expansion and operationalizing mitigations. Excellent communication skills; ability to distill complex AI concepts for executives and technical teams.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation,
Contract Civic Recruitment Limited United Kingdom Posted On 09/03/2026 Job Information Work Experience 4-5 years City Carlton Province Leicestershire Postal Code 2615 Job Description 6 month contract role with a Local Authority Job Summary: Charnwood Borough Council is seeking a Repairs and Maintenance Team Leader to join their newly developed specialist Damp and Mould Team. The role involves carrying out surveys to identify damp and mould issues in council properties, specifying necessary works, and managing tasks through to completion using both in-house resources and external contractors. The ideal candidate will have strong technical knowledge of property maintenance, health and safety standards, and relevant legislation, and will work across site visits and office-based planning. Key Duties/Accountabilities (Sample): Conduct detailed damp and mould surveys in council properties. Specify all works required to address damp and mould issues and manage the completion of these works. Use in-house teams and external contractors effectively to ensure timely and quality delivery. Take Protimeter readings during visits and record humidity levels accurately. Ensure compliance with Awaab's Law and the Housing Health and Safety Rating System (HHSRS). Identify, diagnose, and recommend solutions for various damp and mould problems. Maintain accurate records and documentation for all inspections and works completed. Liaise with property managers, tenants, and contractors to coordinate works efficiently. Participate in a hybrid working pattern: 1 day in the office, 4 days on site. Skills/Experience: Proven experience in property maintenance with a focus on damp and mould remediation. Strong knowledge of Awaab's Law and HHSRS compliance requirements. Experience using Protimeter or similar humidity and moisture measuring tools. Ability to assess, diagnose, and recommend practical solutions for damp and mould issues. Strong organisational and project management skills to manage multiple works. Effective communication skills with colleagues, contractors, and tenants. Full UK driving licence and access to own vehicle for site visits. Health and safety awareness relevant to working on residential properties. Additional Information: Full UK driving licence and access to own vehicle for site visits. £25 per hour umbrella and 45p per mile mileage available. Location: Southfield Road, Loughborough, Leicestershire, LE11 2TU, UK. Work Pattern: 1 day in the office, 4 days on site.
Apr 02, 2026
Full time
Contract Civic Recruitment Limited United Kingdom Posted On 09/03/2026 Job Information Work Experience 4-5 years City Carlton Province Leicestershire Postal Code 2615 Job Description 6 month contract role with a Local Authority Job Summary: Charnwood Borough Council is seeking a Repairs and Maintenance Team Leader to join their newly developed specialist Damp and Mould Team. The role involves carrying out surveys to identify damp and mould issues in council properties, specifying necessary works, and managing tasks through to completion using both in-house resources and external contractors. The ideal candidate will have strong technical knowledge of property maintenance, health and safety standards, and relevant legislation, and will work across site visits and office-based planning. Key Duties/Accountabilities (Sample): Conduct detailed damp and mould surveys in council properties. Specify all works required to address damp and mould issues and manage the completion of these works. Use in-house teams and external contractors effectively to ensure timely and quality delivery. Take Protimeter readings during visits and record humidity levels accurately. Ensure compliance with Awaab's Law and the Housing Health and Safety Rating System (HHSRS). Identify, diagnose, and recommend solutions for various damp and mould problems. Maintain accurate records and documentation for all inspections and works completed. Liaise with property managers, tenants, and contractors to coordinate works efficiently. Participate in a hybrid working pattern: 1 day in the office, 4 days on site. Skills/Experience: Proven experience in property maintenance with a focus on damp and mould remediation. Strong knowledge of Awaab's Law and HHSRS compliance requirements. Experience using Protimeter or similar humidity and moisture measuring tools. Ability to assess, diagnose, and recommend practical solutions for damp and mould issues. Strong organisational and project management skills to manage multiple works. Effective communication skills with colleagues, contractors, and tenants. Full UK driving licence and access to own vehicle for site visits. Health and safety awareness relevant to working on residential properties. Additional Information: Full UK driving licence and access to own vehicle for site visits. £25 per hour umbrella and 45p per mile mileage available. Location: Southfield Road, Loughborough, Leicestershire, LE11 2TU, UK. Work Pattern: 1 day in the office, 4 days on site.
VitalSource , is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. This is a hybrid role, primarily remote with occasional in-office collaboration. The position includes up to 20% travel, mainly for customer meetings, events, and other business-related activities as needed. Step into a high-impact role with the Customer Success team, where you won't just support customers - you'll shape their success. As a trusted advisor and strategic partner, you'll drive satisfaction, retention, and growth by deeply understanding customer goals and helping them unlock the full value of our solutions. We're looking for a dynamic Customer Success Manager who excels at building lasting relationships, leading seamless onboarding experiences, and turning engagement into long-term impact. If you're energized by creating measurable success and making a difference for every customer you serve, this is your opportunity to lead from the front. Key Responsibilities: Customer Relationship Management: Build and maintain strong relationships across your accounts, understand stakeholder goals, and act as the customer's advocate within VitalSource. Customer Enablement & Engagement: Proactively engage customers, deliver training, and drive adoption of VST tools and products to ensure they realise value and return on investment. Strategic Account Oversight: Document customer organisational structures, manage expectations, champion the VST value proposition, and develop strategies to increase product usage and satisfaction. Implementation & Project Management: Lead onboarding and integration projects, create and manage project plans, coordinate internal resources, and ensure timely delivery across departments. Cross-functional Collaboration: Act as a liaison between customers and internal teams (Product, Support, Inventory, Integrations, Sales, Legal, etc.), advocating for customer needs and priorities. Financial Health & Growth: Monitor financial trends, protect and grow annual recurring revenue (ARR), manage contract optimisation, and identify opportunities for upselling and cross-selling using tools such as Qlik, Looker, and Metabase. Operational Excellence: Track progress on internal deliverables, maintain detailed documentation in Salesforce, and capture key customer-specific business knowledge. Solution-Oriented Approach: Provide creative solutions to complex business and technical challenges, deliver effective product demonstrations, and support strategies to drive product saturation across your portfolio. Required Qualifications: 3+ years in customer success, account management, or a related field. Prior experience with SaaS solutions and customer success platforms preferred. Preferred Skills: Proficiency in ChurnZero, Salesforce, Qlik, Looker, Metabase, and Microsoft Office Suite. Ability to analyze financial and performance metrics. What We Offer: Hybrid working model: We offer flexible working options, allowing you to split your time between remote work and office-based work, providing you with the best of both worlds. Private Medical: We provide private medical insurance to all our associates to ensure they receive the best possible healthcare. Private Dental: We offer private dental insurance to all associates, helping you to maintain good oral health. Pension: We offer a comprehensive pension scheme to all our associates to help them save for their retirement. Travel Insurance: We provide travel insurance for all associates, the travel policy covers you for both business and leisure travel. Life Insurance: We offer life insurance to all associates to provide financial security for their loved ones in case of any unforeseen circumstances. Group Income Protection: We provide group income protection to all associates, providing them with a financial safety net in case of long-term illness or injury. Wellbeing and Support: Our company cares about the wellbeing of its associates and offers a range of wellbeing and support services, including mental health support, counselling, and employee assistance programmes. Maternity/Paternity Leave: VitalSource believes that the birth of a child is a special event and provides paid Maternity/Paternity leave to new parents. Education Assistance: As our associates are our most valuable asset, we provide Education Assistance for our associates to further their education. Who We Are: VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at and follow us on LinkedIn. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work-related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO/AA Employer/Vet/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
Apr 02, 2026
Full time
VitalSource , is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. This is a hybrid role, primarily remote with occasional in-office collaboration. The position includes up to 20% travel, mainly for customer meetings, events, and other business-related activities as needed. Step into a high-impact role with the Customer Success team, where you won't just support customers - you'll shape their success. As a trusted advisor and strategic partner, you'll drive satisfaction, retention, and growth by deeply understanding customer goals and helping them unlock the full value of our solutions. We're looking for a dynamic Customer Success Manager who excels at building lasting relationships, leading seamless onboarding experiences, and turning engagement into long-term impact. If you're energized by creating measurable success and making a difference for every customer you serve, this is your opportunity to lead from the front. Key Responsibilities: Customer Relationship Management: Build and maintain strong relationships across your accounts, understand stakeholder goals, and act as the customer's advocate within VitalSource. Customer Enablement & Engagement: Proactively engage customers, deliver training, and drive adoption of VST tools and products to ensure they realise value and return on investment. Strategic Account Oversight: Document customer organisational structures, manage expectations, champion the VST value proposition, and develop strategies to increase product usage and satisfaction. Implementation & Project Management: Lead onboarding and integration projects, create and manage project plans, coordinate internal resources, and ensure timely delivery across departments. Cross-functional Collaboration: Act as a liaison between customers and internal teams (Product, Support, Inventory, Integrations, Sales, Legal, etc.), advocating for customer needs and priorities. Financial Health & Growth: Monitor financial trends, protect and grow annual recurring revenue (ARR), manage contract optimisation, and identify opportunities for upselling and cross-selling using tools such as Qlik, Looker, and Metabase. Operational Excellence: Track progress on internal deliverables, maintain detailed documentation in Salesforce, and capture key customer-specific business knowledge. Solution-Oriented Approach: Provide creative solutions to complex business and technical challenges, deliver effective product demonstrations, and support strategies to drive product saturation across your portfolio. Required Qualifications: 3+ years in customer success, account management, or a related field. Prior experience with SaaS solutions and customer success platforms preferred. Preferred Skills: Proficiency in ChurnZero, Salesforce, Qlik, Looker, Metabase, and Microsoft Office Suite. Ability to analyze financial and performance metrics. What We Offer: Hybrid working model: We offer flexible working options, allowing you to split your time between remote work and office-based work, providing you with the best of both worlds. Private Medical: We provide private medical insurance to all our associates to ensure they receive the best possible healthcare. Private Dental: We offer private dental insurance to all associates, helping you to maintain good oral health. Pension: We offer a comprehensive pension scheme to all our associates to help them save for their retirement. Travel Insurance: We provide travel insurance for all associates, the travel policy covers you for both business and leisure travel. Life Insurance: We offer life insurance to all associates to provide financial security for their loved ones in case of any unforeseen circumstances. Group Income Protection: We provide group income protection to all associates, providing them with a financial safety net in case of long-term illness or injury. Wellbeing and Support: Our company cares about the wellbeing of its associates and offers a range of wellbeing and support services, including mental health support, counselling, and employee assistance programmes. Maternity/Paternity Leave: VitalSource believes that the birth of a child is a special event and provides paid Maternity/Paternity leave to new parents. Education Assistance: As our associates are our most valuable asset, we provide Education Assistance for our associates to further their education. Who We Are: VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at and follow us on LinkedIn. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work-related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO/AA Employer/Vet/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
Your new company Our client is a leading global professional services firm with more than 10,000 professionals across 40+ countries. Renowned for its entrepreneurial spirit and hands-on approach, this global consulting firm helps businesses navigate complex challenges and unlock value. The Transfer Pricing team is part of a dynamic, fast-growing global tax practice that works across borders to deliver innovative, practical solutions to multinational clients. Your new role As a Transfer Pricing Assistant Manager, you will support a wide range of clients in developing and implementing transfer pricing strategies that align with their global business operations and comply with international tax regulations. Your responsibilities will include: Conducting detailed economic and financial analyses, including intellectual property valuations, intercompany pricing, and debt capacity assessments Preparing and reviewing transfer pricing documentation and reports Supporting clients with transfer pricing planning, compliance, and controversy matters Collaborating with cross-functional teams across tax, legal, and finance disciplines Assisting in the development of proposals and client presentations Mentoring junior team members and contributing to a collaborative team culture What you'll need to succeed A strong academic background in economics, finance, accounting, or a related field (Bachelor's degree required; advanced degree or professional qualification such as ACA, CTA, CFA, or equivalent is a plus) At least 3 years of experience in transfer pricing or international tax within a professional services or consulting environment Strong analytical and quantitative skills, with proficiency in Excel and financial modelling Excellent written and verbal communication skills A proactive, entrepreneurial mindset with a passion for solving complex problems What you'll get in return A competitive salary and performance-based bonus Access to top-tier training and development opportunities A collaborative, inclusive culture that values integrity, quality, and innovation Flexible working arrangements and a strong focus on work-life balance Opportunities to work on high-impact international projects A clear path for career progression in a growing global firm What you need to do now If you're interested in this Transfer Pricing Assistant Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call Yasmin Vart on to discuss it in more detail.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 02, 2026
Full time
Your new company Our client is a leading global professional services firm with more than 10,000 professionals across 40+ countries. Renowned for its entrepreneurial spirit and hands-on approach, this global consulting firm helps businesses navigate complex challenges and unlock value. The Transfer Pricing team is part of a dynamic, fast-growing global tax practice that works across borders to deliver innovative, practical solutions to multinational clients. Your new role As a Transfer Pricing Assistant Manager, you will support a wide range of clients in developing and implementing transfer pricing strategies that align with their global business operations and comply with international tax regulations. Your responsibilities will include: Conducting detailed economic and financial analyses, including intellectual property valuations, intercompany pricing, and debt capacity assessments Preparing and reviewing transfer pricing documentation and reports Supporting clients with transfer pricing planning, compliance, and controversy matters Collaborating with cross-functional teams across tax, legal, and finance disciplines Assisting in the development of proposals and client presentations Mentoring junior team members and contributing to a collaborative team culture What you'll need to succeed A strong academic background in economics, finance, accounting, or a related field (Bachelor's degree required; advanced degree or professional qualification such as ACA, CTA, CFA, or equivalent is a plus) At least 3 years of experience in transfer pricing or international tax within a professional services or consulting environment Strong analytical and quantitative skills, with proficiency in Excel and financial modelling Excellent written and verbal communication skills A proactive, entrepreneurial mindset with a passion for solving complex problems What you'll get in return A competitive salary and performance-based bonus Access to top-tier training and development opportunities A collaborative, inclusive culture that values integrity, quality, and innovation Flexible working arrangements and a strong focus on work-life balance Opportunities to work on high-impact international projects A clear path for career progression in a growing global firm What you need to do now If you're interested in this Transfer Pricing Assistant Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call Yasmin Vart on to discuss it in more detail.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your work will change lives. Including your own. Please note: Our offices will be closed for our annual winter break from December 22, 2025, to January 2, 2026. Our response to your application will be delayed. The Impact You'll Make Recursion is leading an era of autonomous science - an adaptable system where AI agents navigate the complexity of biology and chemistry to discover medicines faster and better. As the Staff Product Manager for Agentic Systems, you will define the technical and scientific capabilities required for our next suite of capabilities. You will sit at the intersection of our massive proprietary data generation engine and our cutting-edge AI models, building the "nervous system" that allows agents to reason, plan, and execute experiments in our automated labs. This role is not about maintaining a static roadmap; it is about navigating the frontier of a rapidly evolving field. You will partner with engineering leadership to solve a critical challenge: How do we prioritize the next autonomous science capabilities with the most impact on our drug discovery pipeline, while the definition of "best practices" for AI agents changes monthly? You will balance the need for durable, scalable orchestration infrastructure with the critical need for cycles of experimentation, ensuring we learn fast, validate agent architectures, and avoid cementing solutions before we understand the problem space. In this role, you will: Define the Architecture for Autonomy: Partner with engineering leadership to scope and build the systems that connect our in silico models (the "brain") with our physical automated labs (the "body"), enabling closed-loop, autonomous discovery. Drive Hypothesis-Driven Product Development: Lead cycles of experimentation to test different agentic frameworks. You will embrace ambiguity, helping the team decide when to build durable shared services and when to build rapid, throw-away prototypes to learn what works. Operate as a Translator: Bridge the gap between "wet lab" realities and "dry lab" possibilities. You will translate the needs of drug discovery programs into technical requirements for agent reasoning, ensuring our systems optimize for information gain rather than just volume. Evangelize the "Human-in-the-loop" Evolution: Work with scientific stakeholders to define interfaces where humans review, validate, and shape agent reasoning, ensuring our scientists evolve from "operators" to "architects" of discovery. The Team You'll Join You will join a cross-functional team of software engineers, data scientists, and AI/ML scientists who build the technical bedrock that enables autonomous science, including agent orchestration, guardrails, and the connectivity between our digital and physical assets. You will collaborate closely with the Discovery teams (the users of these agents), the AI Research teams (who build cutting-edge models), and our automated biology and chemistry lab teams (who generate the data that feeds into the models). The Experience You'll Need Navigating Ambiguity in Technical Products: 5+ years of product management experience, with a focus on platform, infrastructure, or AI/ML products where the technical solution was not immediately obvious. Experimentation-First Mindset: A proven track record of managing products through rapid prototyping cycles. You understand the difference between "building to last" and "building to learn," and you know when to apply each strategy. Technical Fluency in Modern AI: While you don't need to be an engineer, you must be fluent in the concepts of LLMs, agentic workflows, APIs, and modern data infrastructure. You can hold your own in a debate about orchestration architectures. Systems Thinking: The ability to visualize complex ecosystems. You can see how a change in a lab protocol impacts an agent's decision-making ability three steps downstream. Communication & Influence: Strong written and oral skills to align diverse stakeholders (PhDs in Biology, Robotics Engineers, AI Researchers) around a unified technical vision. Working Location & Compensation: This is an office-based, hybrid position at one of our office in London. Employees are expected to work in the office at least 50% of the time. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is £72,800 - £98,700 . You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. The Values We Hope You Share: We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust. We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action. We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection. We move with urgency because patients are waiting. Speed isn't about rushing but about moving the needle every day. We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy-leaders take accountability for decisive action, and teams own outcomes together. We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion (NASDAQ: RXRX) is a clinical stage TechBio company leading the space by decoding biology to radically improve lives. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously generate one of the world's largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine-learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale - up to millions of wet lab experiments weekly - and massive computational scale - owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in Toronto, Montréal, New York, London, Oxford area, and the San Francisco Bay area. Learn more at , or connect on X (formerly Twitter) and LinkedIn . Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion's internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.
Apr 01, 2026
Full time
Your work will change lives. Including your own. Please note: Our offices will be closed for our annual winter break from December 22, 2025, to January 2, 2026. Our response to your application will be delayed. The Impact You'll Make Recursion is leading an era of autonomous science - an adaptable system where AI agents navigate the complexity of biology and chemistry to discover medicines faster and better. As the Staff Product Manager for Agentic Systems, you will define the technical and scientific capabilities required for our next suite of capabilities. You will sit at the intersection of our massive proprietary data generation engine and our cutting-edge AI models, building the "nervous system" that allows agents to reason, plan, and execute experiments in our automated labs. This role is not about maintaining a static roadmap; it is about navigating the frontier of a rapidly evolving field. You will partner with engineering leadership to solve a critical challenge: How do we prioritize the next autonomous science capabilities with the most impact on our drug discovery pipeline, while the definition of "best practices" for AI agents changes monthly? You will balance the need for durable, scalable orchestration infrastructure with the critical need for cycles of experimentation, ensuring we learn fast, validate agent architectures, and avoid cementing solutions before we understand the problem space. In this role, you will: Define the Architecture for Autonomy: Partner with engineering leadership to scope and build the systems that connect our in silico models (the "brain") with our physical automated labs (the "body"), enabling closed-loop, autonomous discovery. Drive Hypothesis-Driven Product Development: Lead cycles of experimentation to test different agentic frameworks. You will embrace ambiguity, helping the team decide when to build durable shared services and when to build rapid, throw-away prototypes to learn what works. Operate as a Translator: Bridge the gap between "wet lab" realities and "dry lab" possibilities. You will translate the needs of drug discovery programs into technical requirements for agent reasoning, ensuring our systems optimize for information gain rather than just volume. Evangelize the "Human-in-the-loop" Evolution: Work with scientific stakeholders to define interfaces where humans review, validate, and shape agent reasoning, ensuring our scientists evolve from "operators" to "architects" of discovery. The Team You'll Join You will join a cross-functional team of software engineers, data scientists, and AI/ML scientists who build the technical bedrock that enables autonomous science, including agent orchestration, guardrails, and the connectivity between our digital and physical assets. You will collaborate closely with the Discovery teams (the users of these agents), the AI Research teams (who build cutting-edge models), and our automated biology and chemistry lab teams (who generate the data that feeds into the models). The Experience You'll Need Navigating Ambiguity in Technical Products: 5+ years of product management experience, with a focus on platform, infrastructure, or AI/ML products where the technical solution was not immediately obvious. Experimentation-First Mindset: A proven track record of managing products through rapid prototyping cycles. You understand the difference between "building to last" and "building to learn," and you know when to apply each strategy. Technical Fluency in Modern AI: While you don't need to be an engineer, you must be fluent in the concepts of LLMs, agentic workflows, APIs, and modern data infrastructure. You can hold your own in a debate about orchestration architectures. Systems Thinking: The ability to visualize complex ecosystems. You can see how a change in a lab protocol impacts an agent's decision-making ability three steps downstream. Communication & Influence: Strong written and oral skills to align diverse stakeholders (PhDs in Biology, Robotics Engineers, AI Researchers) around a unified technical vision. Working Location & Compensation: This is an office-based, hybrid position at one of our office in London. Employees are expected to work in the office at least 50% of the time. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is £72,800 - £98,700 . You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. The Values We Hope You Share: We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust. We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action. We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection. We move with urgency because patients are waiting. Speed isn't about rushing but about moving the needle every day. We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy-leaders take accountability for decisive action, and teams own outcomes together. We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion (NASDAQ: RXRX) is a clinical stage TechBio company leading the space by decoding biology to radically improve lives. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously generate one of the world's largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine-learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale - up to millions of wet lab experiments weekly - and massive computational scale - owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in Toronto, Montréal, New York, London, Oxford area, and the San Francisco Bay area. Learn more at , or connect on X (formerly Twitter) and LinkedIn . Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion's internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.
Your work will change lives. Including your own. Please note: Our offices will be closed for our annual winter break from December 22, 2025, to January 2, 2026. Our response to your application will be delayed. The Impact You'll Make Recursion is leading an era of autonomous science - an adaptable system where AI agents navigate the complexity of biology and chemistry to discover medicines faster and better. As the Staff Product Manager for Agentic Systems, you will define the technical and scientific capabilities required for our next suite of capabilities. You will sit at the intersection of our massive proprietary data generation engine and our cutting edge AI models, building the "nervous system" that allows agents to reason, plan, and execute experiments in our automated labs. This role is not about maintaining a static roadmap; it is about navigating the frontier of a rapidly evolving field. You will partner with engineering leadership to solve a critical challenge: how do we prioritize the next autonomous science capabilities with the most impact on our drug discovery pipeline, while the definition of "best practices" for AI agents changes monthly? You will balance the need for durable, scalable orchestration infrastructure with the critical need for cycles of experimentation, ensuring we learn fast, validate agent architectures, and avoid cementing solutions before we understand the problem space. In this role, you will: Define the Architecture for Autonomy: Partner with engineering leadership to scope and build the systems that connect our in silico models (the "brain") with our physical automated labs (the "body"), enabling closed loop, autonomous discovery. Drive Hypothesis-Driven Product Development: Lead cycles of experimentation to test different agentic frameworks. You will embrace ambiguity, helping the team decide when to build durable shared services and when to build rapid, throw away prototypes to learn what works. Operate as a Translator: Bridge the gap between "wet lab" realities and "dry lab" possibilities. You will translate the needs of drug discovery programs into technical requirements for agent reasoning, ensuring our systems optimize for information gain rather than just volume. Evangelize the "Human in the loop" Evolution: Work with scientific stakeholders to define interfaces where humans review, validate, and shape agent reasoning, ensuring our scientists evolve from "operators" to "architects" of discovery. The Team You'll Join You will join a cross functional team of software engineers, data scientists, and AI/ML scientists who build the technical bedrock that enables autonomous science, including agent orchestration, guardrails, and the connectivity between our digital and physical assets. You will collaborate closely with the Discovery teams (the users of these agents), the AI Research teams (who build cutting edge models), and our automated biology and chemistry lab teams (who generate the data that feeds into the models). The Experience You'll Need Navigating Ambiguity in Technical Products: 5+ years of product management experience, with a focus on platform, infrastructure, or AI/ML products where the technical solution was not immediately obvious. Experimentation-First Mindset: A proven track record of managing products through rapid prototyping cycles. You understand the difference between "building to last" and "building to learn," and you know when to apply each strategy. Technical Fluency in Modern AI: While you don't need to be an engineer, you must be fluent in the concepts of LLMs, agentic workflows, APIs, and modern data infrastructure. You can hold your own in a debate about orchestration architectures. Systems Thinking: The ability to visualize complex ecosystems. You can see how a change in a lab protocol impacts an agent's decision making ability three steps downstream. Communication & Influence: Strong written and oral skills to align diverse stakeholders (PhDs in Biology, Robotics Engineers, AI Researchers) around a unified technical vision. Working Location & Compensation This is an office based, hybrid position at one of our offices in London. Employees are expected to work in the office at least 50% of the time. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is £72,800 - £98,700. You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. The Values We Hope You Share We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust. We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action. We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection. We move with urgency because patients are waiting. Speed isn't about rushing but about moving the needle every day. We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy-leaders take accountability for decisive action, and teams own outcomes together. We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion (NASDAQ: RXRX) is a clinical stage TechBio company leading the space by decoding biology to radically improve lives. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously generate one of the world's largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine-learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale - up to millions of wet lab experiments weekly - and massive computational scale - owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in Toronto, Montréal, New York, London, Oxford area, and the San Francisco Bay area. Learn more at , or connect on X (formerly Twitter) and LinkedIn. Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Apr 01, 2026
Full time
Your work will change lives. Including your own. Please note: Our offices will be closed for our annual winter break from December 22, 2025, to January 2, 2026. Our response to your application will be delayed. The Impact You'll Make Recursion is leading an era of autonomous science - an adaptable system where AI agents navigate the complexity of biology and chemistry to discover medicines faster and better. As the Staff Product Manager for Agentic Systems, you will define the technical and scientific capabilities required for our next suite of capabilities. You will sit at the intersection of our massive proprietary data generation engine and our cutting edge AI models, building the "nervous system" that allows agents to reason, plan, and execute experiments in our automated labs. This role is not about maintaining a static roadmap; it is about navigating the frontier of a rapidly evolving field. You will partner with engineering leadership to solve a critical challenge: how do we prioritize the next autonomous science capabilities with the most impact on our drug discovery pipeline, while the definition of "best practices" for AI agents changes monthly? You will balance the need for durable, scalable orchestration infrastructure with the critical need for cycles of experimentation, ensuring we learn fast, validate agent architectures, and avoid cementing solutions before we understand the problem space. In this role, you will: Define the Architecture for Autonomy: Partner with engineering leadership to scope and build the systems that connect our in silico models (the "brain") with our physical automated labs (the "body"), enabling closed loop, autonomous discovery. Drive Hypothesis-Driven Product Development: Lead cycles of experimentation to test different agentic frameworks. You will embrace ambiguity, helping the team decide when to build durable shared services and when to build rapid, throw away prototypes to learn what works. Operate as a Translator: Bridge the gap between "wet lab" realities and "dry lab" possibilities. You will translate the needs of drug discovery programs into technical requirements for agent reasoning, ensuring our systems optimize for information gain rather than just volume. Evangelize the "Human in the loop" Evolution: Work with scientific stakeholders to define interfaces where humans review, validate, and shape agent reasoning, ensuring our scientists evolve from "operators" to "architects" of discovery. The Team You'll Join You will join a cross functional team of software engineers, data scientists, and AI/ML scientists who build the technical bedrock that enables autonomous science, including agent orchestration, guardrails, and the connectivity between our digital and physical assets. You will collaborate closely with the Discovery teams (the users of these agents), the AI Research teams (who build cutting edge models), and our automated biology and chemistry lab teams (who generate the data that feeds into the models). The Experience You'll Need Navigating Ambiguity in Technical Products: 5+ years of product management experience, with a focus on platform, infrastructure, or AI/ML products where the technical solution was not immediately obvious. Experimentation-First Mindset: A proven track record of managing products through rapid prototyping cycles. You understand the difference between "building to last" and "building to learn," and you know when to apply each strategy. Technical Fluency in Modern AI: While you don't need to be an engineer, you must be fluent in the concepts of LLMs, agentic workflows, APIs, and modern data infrastructure. You can hold your own in a debate about orchestration architectures. Systems Thinking: The ability to visualize complex ecosystems. You can see how a change in a lab protocol impacts an agent's decision making ability three steps downstream. Communication & Influence: Strong written and oral skills to align diverse stakeholders (PhDs in Biology, Robotics Engineers, AI Researchers) around a unified technical vision. Working Location & Compensation This is an office based, hybrid position at one of our offices in London. Employees are expected to work in the office at least 50% of the time. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is £72,800 - £98,700. You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. The Values We Hope You Share We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust. We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action. We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection. We move with urgency because patients are waiting. Speed isn't about rushing but about moving the needle every day. We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy-leaders take accountability for decisive action, and teams own outcomes together. We are One Recursion. True cross-functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion (NASDAQ: RXRX) is a clinical stage TechBio company leading the space by decoding biology to radically improve lives. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously generate one of the world's largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine-learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale - up to millions of wet lab experiments weekly - and massive computational scale - owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in Toronto, Montréal, New York, London, Oxford area, and the San Francisco Bay area. Learn more at , or connect on X (formerly Twitter) and LinkedIn. Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Overview At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We're always striving to identify talented individuals to join our exceptional teams.At QIAGEN, every day is an opportunity to make a real-life impact.Join us, grow with us, and together, let's shape the future of biological discovery.Position DescriptionWe are looking for a Regional Business Manager to lead the commercial performance and market expansion of our QIAstat Dx syndromic testing portfolio across the UK & Ireland. In this role, you will own regional strategy, revenue delivery, team and partner collaboration, and cross-functional execution to bring impactful testing solutions to healthcare providers and patients.Your Tasks: Develop and implement the regional business strategy for the QIAstat-Dx portfolio, aligned with global and EMEA priorities. Act as regional product and market expert for syndromic testing and molecular diagnostics. Own regional sales performance, driving instrument placements, menu utilisation and recurring consumables growth creating tactical plans to accelerate adoption within key accounts, networks, and strategic customers. Identify and drive market expansion opportunities, including new clinical applications and healthcare networks. Develop regional sales teams and partner/distributor networks to ensure high performance and compliance. Support complex sales engagements, evaluations, tenders, and strategic customer discussions. Provide accurate forecasting, business insights and market intelligence to support strategic decision-making. Build strong relationships with key stakeholders including laboratory leaders, KOLs, clinicians, procurement bodies and healthcare networks. Collaborate with Marketing, Medical Affairs, Product Management, and other functions to execute campaigns and initiatives.Your Profile: A degree in Life Sciences, Microbiology, Biomedical Sciences or a related field (advanced degree is an advantage). 5+ years of commercial experience in molecular diagnostics, infectious diseases or related healthcare markets. Proven success with syndromic testing or cartridge based/ multiplex molecular diagnostic solutions. Experience managing regional businesses, sales teams or key accounts within the UK & Ireland healthcare ecosystem. Strong understanding of procurement pathways, reimbursement structures and laboratory networks. A results driven commercial mindset, strong communication skills and the ability to work effectively in a matrix environment. Based in the UK with the availability and willingness to travel across the UK & Ireland as required (minimum 50%). What we offer Attractive pension Private Healthcare and Dentalcare Gym membership contribution A range of retail discounts and offers Enhanced maternity package Flexible working options Bonus/commission 25 days annual leave (potential to increase linked to service) Employee Assistance Program and internal QIAGEN communities Hybrid work (conditional to your role)Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve.We inspire with our leadership and make an impact with our actions.We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
Apr 01, 2026
Full time
Overview At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible.We're dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We're always striving to identify talented individuals to join our exceptional teams.At QIAGEN, every day is an opportunity to make a real-life impact.Join us, grow with us, and together, let's shape the future of biological discovery.Position DescriptionWe are looking for a Regional Business Manager to lead the commercial performance and market expansion of our QIAstat Dx syndromic testing portfolio across the UK & Ireland. In this role, you will own regional strategy, revenue delivery, team and partner collaboration, and cross-functional execution to bring impactful testing solutions to healthcare providers and patients.Your Tasks: Develop and implement the regional business strategy for the QIAstat-Dx portfolio, aligned with global and EMEA priorities. Act as regional product and market expert for syndromic testing and molecular diagnostics. Own regional sales performance, driving instrument placements, menu utilisation and recurring consumables growth creating tactical plans to accelerate adoption within key accounts, networks, and strategic customers. Identify and drive market expansion opportunities, including new clinical applications and healthcare networks. Develop regional sales teams and partner/distributor networks to ensure high performance and compliance. Support complex sales engagements, evaluations, tenders, and strategic customer discussions. Provide accurate forecasting, business insights and market intelligence to support strategic decision-making. Build strong relationships with key stakeholders including laboratory leaders, KOLs, clinicians, procurement bodies and healthcare networks. Collaborate with Marketing, Medical Affairs, Product Management, and other functions to execute campaigns and initiatives.Your Profile: A degree in Life Sciences, Microbiology, Biomedical Sciences or a related field (advanced degree is an advantage). 5+ years of commercial experience in molecular diagnostics, infectious diseases or related healthcare markets. Proven success with syndromic testing or cartridge based/ multiplex molecular diagnostic solutions. Experience managing regional businesses, sales teams or key accounts within the UK & Ireland healthcare ecosystem. Strong understanding of procurement pathways, reimbursement structures and laboratory networks. A results driven commercial mindset, strong communication skills and the ability to work effectively in a matrix environment. Based in the UK with the availability and willingness to travel across the UK & Ireland as required (minimum 50%). What we offer Attractive pension Private Healthcare and Dentalcare Gym membership contribution A range of retail discounts and offers Enhanced maternity package Flexible working options Bonus/commission 25 days annual leave (potential to increase linked to service) Employee Assistance Program and internal QIAGEN communities Hybrid work (conditional to your role)Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve.We inspire with our leadership and make an impact with our actions.We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then QIAGEN is the place for you.
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at. onLinkedIn,Facebook,Instagram,XandYouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives. Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call. Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers. Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities. Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Differentiate AbbVie's value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance. Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Qualifications Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required Relevant and equivalent industry experience required in lieu of a bachelor's degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment. Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries). An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Valid driver's license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Key Stakeholders External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law: The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees. This job is eligible toparticipatein our short-term incentiveprograms. Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company's sole and absolute discretion, consistent withapplicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: What AbbVie Has to Offer Our work can-and does-have a tangible, lasting impact on millions of people. But it's not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.
Apr 01, 2026
Full time
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at. onLinkedIn,Facebook,Instagram,XandYouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations. Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives. Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call. Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers. Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities. Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Differentiate AbbVie's value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance. Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Qualifications Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required Relevant and equivalent industry experience required in lieu of a bachelor's degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment. Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries). An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. Valid driver's license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Key Stakeholders External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law: The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees. This job is eligible toparticipatein our short-term incentiveprograms. Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company's sole and absolute discretion, consistent withapplicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: What AbbVie Has to Offer Our work can-and does-have a tangible, lasting impact on millions of people. But it's not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.
