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.Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028 About the business Elsevier is a global information and analytics company that supports researchers, clinicians, and institutions in advancing science and improving health outcomes. Our products and technology help communities expand knowledge and contribute to societal progress. About the role The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. You will drive adoption, engagement, retention, and measurable outcomes across a defined customer portfolio. As a trusted partner, you will work closely with Account Managers and cross functional teams to support customer goals and long term success. Key Responsibilities Serve as the primary post sale contact, providing strategic guidance and support. Lead onboarding to help customers achieve early value and confidence with our solutions. Create clear success plans outlining goals, milestones, and expected outcomes. Monitor customer health and proactively address risks to support retention. Deliver regular business reviews focused on customer priorities and value. Collect and advocate for customer feedback to inform product and service improvements. Partner with Account Managers to ensure smooth handovers and aligned account strategy. Work with Product, Marketing, and other teams to deliver a unified customer experience. Identify growth opportunities based on customer needs and usage trends. Share insights, risks, and recommendations with the Regional Manager, Customer Success. Contribute to advocacy efforts such as case studies and user engagement activities. Maintain accurate customer information and activity data in CRM systems (e.g., Salesforce). Track and report portfolio metrics, including adoption trends and renewal signals. Follow customer success playbooks and support continuous improvement of team processes. Identify opportunities to streamline workflows and enhance the customer experience. Skills & Experience Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Knowledge of subscription lifecycles, onboarding practices, and retention strategies. Strong communication skills, with the ability to engage a wide range of stakeholders. Comfortable working with data and turning insights into clear recommendations. Organised, proactive, and able to manage multiple customers in a dynamic environment. Familiarity with Elsevier solutions or experience in research, academic, or healthcare sectors. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let's shape progress together. Join

Sales Accounts Manager Field-Based Territory Role Full-Time £35,000 Basic Plus Uncapped OTE , Car & Bens An exciting opportunity has become available for a motivated AreaSales Accounts Manager to join a well-established and growing organisation operating within a specialist B2B sector click apply for full job details

Locations : Lisbon London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Investigations Oversight Lead complex, high-profile compliance investigations across global BCG offices, from intake to resolution and closure. Scope, plan, and conduct investigations with rigor, ensuring consistency, fairness, and alignment with BCG's Values, Code of Conduct, and regulatory requirements. Identify root causes and partner with stakeholders to design and implement remedial actions that prevent recurrence. Conduct thorough interviews with investigation subjects and witnesses to gather all necessary information and evidence. Establish and uphold rigorous documentation and reporting standards for investigations globally. Risk Assessment & Prevention Analyze investigation outcomes and identify global trends to feed into BCG's global risk assessment projects and inform broader compliance risk management priorities. Recommend enhancements to policies, procedures and controls (including training and comms) based on investigative insights. Share lessons learned across regions and functions to strengthen BCG's global control environment and enhance the maturity of the Compliance programme. Stakeholder Engagement & Decision Enablement Act as a trusted partner and provide strategic counsel to senior stakeholders worldwide on sensitive compliance matters. Collaborate with Risk, Legal, HR, Finance, IT and other functional areas to carry out effective and thorough investigations and to ensure investigative findings drive meaningful change in the organisation. Provide concise, business-relevant updates to executive leadership, escalating significant matters as appropriate. Program Execution & Reporting Develop and deliver investigation reports, dashboards, and thematic analyses for regional and global leadership. Ensure the completeness and accuracy of investigation records in BCG's internal tools and systems. Contribute to the design and implementation of global KPIs and metrics to assess investigative effectiveness and feed into BCG's risk registers. Culture & Training Promote awareness of reporting channels and investigation processes globally, reinforcing a culture of accountability and transparency. Design and deliver training to strengthen investigative capability within the compliance function, as well as other global functions. Team Leadership Provide coaching and mentoring to the Compliance and Risk teams, sharing investigative expertise and best practices. Act as a role model, demonstrating integrity, resilience, rigour and professionalism in handling sensitive matters. YOU'RE GOOD AT Navigating high-stakes, cross-border ethics and compliance incidents with discretion, sensibility, rigour and empathy. Leading investigations in diverse regulatory and cultural contexts. Analysing large and complex datasets from multiple sources to identify and assess compliance issues. Problem-solving and thinking creatively about how to obtain the evidence required to conduct and resolve investigations. Communicating with clarity and authority to senior executives and global stakeholders. Driving consistency and quality in investigative practices across a complex, global organization. Balancing independence with collaboration to achieve fair, thorough and informed outcomes. What You'll Bring Bachelor's degree in a relevant discipline; advanced degree (e.g., JD, MBA, or equivalent) strongly preferred. 6 - 8+ years of experience in compliance, investigations, legal, audit, or related fields, with proven global exposure. Demonstrated expertise in leading complex investigations across multiple geographies and regulatory regimes. Strong knowledge of investigative methodologies and best practices in a multinational setting, including evidence gathering and review, interviewing and report writing. Track record of influencing senior leadership and driving the adoption of remediation measures. Advanced knowledge of Microsoft Office Suite (PowerPoint, Excel, Word); familiarity with case management systems and business intelligence tools (Tableau, Power BI, Mimecast, Microsoft Purview). Commitment to confidentiality and the highest ethical standards. Who You'll Work With You will be part of the Global Compliance team, reporting to the Global Compliance Director, with a reporting line into the Global Head of Compliance and the Chief Risk Officer. The Global Compliance team operates within the Global Risk function. In this role, you will collaborate with colleagues across BCG's global network of regional compliance teams, and work closely with stakeholders including Managing Directors and Partners, Risk & Compliance Nodes, Legal, HR, Finance, Employee Relations, IT and other cross-functional partners. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations : Lisbon London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Investigations Oversight Lead complex, high-profile compliance investigations across global BCG offices, from intake to resolution and closure. Scope, plan, and conduct investigations with rigor, ensuring consistency, fairness, and alignment with BCG's Values, Code of Conduct, and regulatory requirements. Identify root causes and partner with stakeholders to design and implement remedial actions that prevent recurrence. Conduct thorough interviews with investigation subjects and witnesses to gather all necessary information and evidence. Establish and uphold rigorous documentation and reporting standards for investigations globally. Risk Assessment & Prevention Analyze investigation outcomes and identify global trends to feed into BCG's global risk assessment projects and inform broader compliance risk management priorities. Recommend enhancements to policies, procedures and controls (including training and comms) based on investigative insights. Share lessons learned across regions and functions to strengthen BCG's global control environment and enhance the maturity of the Compliance programme. Stakeholder Engagement & Decision Enablement Act as a trusted partner and provide strategic counsel to senior stakeholders worldwide on sensitive compliance matters. Collaborate with Risk, Legal, HR, Finance, IT and other functional areas to carry out effective and thorough investigations and to ensure investigative findings drive meaningful change in the organisation. Provide concise, business-relevant updates to executive leadership, escalating significant matters as appropriate. Program Execution & Reporting Develop and deliver investigation reports, dashboards, and thematic analyses for regional and global leadership. Ensure the completeness and accuracy of investigation records in BCG's internal tools and systems. Contribute to the design and implementation of global KPIs and metrics to assess investigative effectiveness and feed into BCG's risk registers. Culture & Training Promote awareness of reporting channels and investigation processes globally, reinforcing a culture of accountability and transparency. Design and deliver training to strengthen investigative capability within the compliance function, as well as other global functions. Team Leadership Provide coaching and mentoring to the Compliance and Risk teams, sharing investigative expertise and best practices. Act as a role model, demonstrating integrity, resilience, rigour and professionalism in handling sensitive matters. YOU'RE GOOD AT Navigating high-stakes, cross-border ethics and compliance incidents with discretion, sensibility, rigour and empathy. Leading investigations in diverse regulatory and cultural contexts. Analysing large and complex datasets from multiple sources to identify and assess compliance issues. Problem-solving and thinking creatively about how to obtain the evidence required to conduct and resolve investigations. Communicating with clarity and authority to senior executives and global stakeholders. Driving consistency and quality in investigative practices across a complex, global organization. Balancing independence with collaboration to achieve fair, thorough and informed outcomes. What You'll Bring Bachelor's degree in a relevant discipline; advanced degree (e.g., JD, MBA, or equivalent) strongly preferred. 6 - 8+ years of experience in compliance, investigations, legal, audit, or related fields, with proven global exposure. Demonstrated expertise in leading complex investigations across multiple geographies and regulatory regimes. Strong knowledge of investigative methodologies and best practices in a multinational setting, including evidence gathering and review, interviewing and report writing. Track record of influencing senior leadership and driving the adoption of remediation measures. Advanced knowledge of Microsoft Office Suite (PowerPoint, Excel, Word); familiarity with case management systems and business intelligence tools (Tableau, Power BI, Mimecast, Microsoft Purview). Commitment to confidentiality and the highest ethical standards. Who You'll Work With You will be part of the Global Compliance team, reporting to the Global Compliance Director, with a reporting line into the Global Head of Compliance and the Chief Risk Officer. The Global Compliance team operates within the Global Risk function. In this role, you will collaborate with colleagues across BCG's global network of regional compliance teams, and work closely with stakeholders including Managing Directors and Partners, Risk & Compliance Nodes, Legal, HR, Finance, Employee Relations, IT and other cross-functional partners. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

The salary range for this position is £41, 585- £45,135 per annum based on a full-time, 36-hour working week. We have an exciting job opportunity within the Countryside Team, for an Arboriculturist to deliver tree risk across our countryside portfolio. The post is based at Merrow Depot, Guildford, but travel for site visits, tree inspections, surveys and meetings around Surrey's beautiful countryside is a key part of the role. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents.About the Role Working to the Land Services Manager, this is an estate-wide role managing tree risk across our Countryside estate at a reserve level. As part of a Countryside Group team, you will be working alongside the operational team for the Countryside Estate as well as arboriculturists responsible for delivering the Council's Tree Risk Management Policy on service-based sites and highways. Whilst accountable for tree risk on the Countryside Estate, cross-team working will be vital for updating policy, maintaining best practice with consistent and coordinated delivery and reporting across the teams. You will lead our multi- year Ash Dieback programme and will be expected to manage procurement, working with contractors whilst balancing your business as usual with competing priorities. The ability to prioritise, co-ordinate work with other officers and provide accurate reports on tree risk will be key. You will also have close links to the Woodland Management Team based at the Woodland Hub in Norbury Park to enable support for the Council's Land Management Policies. Whilst Tree Risk management will be your priority, you will have an opportunity to support a sustainable approach to tree and woodland management and support biodiversity on sensitive sites protected at an international level. Your work will support the delivery of woodland management plans and current and future grant funding opportunities at a landscape scale. Working to robust timescales, you will make clear decisions based on both policy and budget offering excellent value for money for Surrey. With safety, public access and biodiversity at the forefront of your work, you will meet tight deadlines and offer training and mentoring to ranger teams for lower-level inspections. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: That you are qualified to at least Level 4 Arboricultural qualification (or related field) and hold a valid and up to date LANTRA 3-Day Professional Tree Inspection Certificate Proven experience in managing commercial arboricultural or horticultural contractors and maintain accurate reporting on tree risk, prioritise recommended works and working across multi-disciplinary teamsDemonstrable experience in managing tree risk at a reserve level where biodiversity is an important consideration, alongside a proven record in site investigations, tree inspection reports, works programming, auditing, reporting and communicating in a clear written and verbal style.Experience in managing and mentoring people, and working with, and alongside residents and key stakeholders. As part of the application process, you will be asked to upload your CV and answer our four application questions. Answers to these questions will be scored and used for shortlisting purposes. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Details Please contact us for any questions relating to role requirements, flexible working requests, transferable skills or barriers to employment. For an informal discussion please contact Debra Lee by e-mail at The job advert closes at 23:59 on 22nd of March with interviews planned for 21st & 22nd of April 2026. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. Surrey has both urban and rural areas and the successful applicant will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

ROLE: Area Sales Manager HOURS: 40 per Week SALARY: up to £40,000 basic salary per year BONUS/OTE: Realistic total earning potential of up to £50,000 per year BENEFITS: Company Car, Bonus, Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Covering Hull, Scunthorpe, Grimsby, and Beverley. Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting an Area Sales Manager, a brand new role within our award-winning trade branch network, responsible for identifying, maintaining, and maximising strong customer relationships with commercial trade customers, to drive sales and increased market share. The focus of this role is on building strong customer relationships to maximise volume, income and margin. WHAT OUR AREA SALES MANAGERS DO: Build strategic commercial relationships with trade customers, creating and maximising strong customer relationships Support the growth of the business and deliver profitable sales growth for the Region and sales territory Achieve sales targets through relationship selling based on a detailed understanding of the customer's business Manage customer accounts and relationships, and identifying new sales opportunities Collaborate with a branch team to achieve and exceed sales targets Deliver remarkable customer service Identifying upselling and cross selling opportunities from new and existing customer bases Keep up to date with local competitor activity, changes within your local market and the wider industry WHAT WE NEED FROM OUR BRANCH MANAGERS: A full driving license is essential Previous experience withing field-based business development and sales generation Previous experience within a trade or builders merchant, retail, glazing or PVC-u environment could be advantageous Commercial awareness, with an understanding of negotiation and profit margins Accomplished at preparing and delivering sales presentations to a diverse customer base Ability to work under own initiative to targets and deadlines WHAT WE OFFER OUR BRANCH MANAGERS: You will be rewarded with a very competitive basic salary An excellent bonus scheme Company Car 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Mobile Service Engineer Based at: IOW Depot, Newport, PO30 5GY. Hours Worked: 24hrs per week (Monday, Tuesday & Wednesday) Salary: £12.50 per hour (subject to adjustment following any relevant statutory updates/review). Job purpose : To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchair equipment to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing, and servicing wheelchairs. The expectation is that once fully trained most jobs will be completed on a first-time fix basis. Key Responsibilities: Delivering and collecting wheelchairs to and from service user's homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Repair and service equipment to the agreed standard. P.D.I chairs for delivery to service users. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and the van check sheet are done each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is always kept clean and laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Qualifications: Full UK driving licence. Successful enhanced DBS check General workshop knowledge Basic electrical knowledge including 12v/24v D.C. systems. Able to move and handle loads and equipment safely. An awareness and understanding of people with disabilities. Flexible approach to working conditions and working environment change. 14. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelines. Standing at a bench to work. Kneeling/crouching. Working in confined workspace if the job necessitates. Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Confidentiality: Carrying out the work involved with this position, the employee will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Health and Safety: The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation, and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. Equal Opportunities: Ross Care will be an equal opportunities employer.

Would you like to join a fantastic global business committed to providing an excellent product and service to its customers? Liberty HR Recruitment are absolutely delighted to be partnering exclusively with this Client to recruit an HR Manager. This role is based in Fareham but travel outside of the UK will be required. Paying up to £50,000 basic + up to £10,000 annual bonus. This is a full-time permanent role. Some of your responsibilities will include; Acting as the trusted HR advisor to the MD and SLT. Taking the lead on all ER matters, supporting senior and middle managers to ensure a consistent approach is carried out throughout the business. Partnering with managers to manage the recruitment process. Oversee onboarding and probation processes to ensure a strong integration to the business. Leading engagement initiatives and turn feedback into practical action. Oversee the monthly payroll process, ensuring accuracy at all times. Maintaining overall accountability for accurate HR records. Ensuring that HR advisors are given adequate training and support to develop within their role. Leading and contributing to HR projects. As an individual you will demonstrate strong leadership skills, be resilient in a continuously evolving environment and be able to provide a hands on, solutions-focused approach. A CIPD Level 5 or above is essential, along with previous experience of operating in an autonomous HR role. You will come with robust knowledge of relevant HR and Employment legislation and a bonus would be working with international HR structures. Benefits include 25 days holiday, plus bank holidays, EAP, Bupa Healthcare, Income protection and Life assurance. If you would like to discuss this role further, please contact either Jane or Kym at the Liberty Recruitment Group.

Audit Senior - £43,000 - £50,000 DOE. Audit Senior - Company Summary Join a highly successful independent firm of accountants based in Manchester, known for its commitment to fostering a people-first culture. Due to continued growth and success, including new client acquisitions, they are looking to strengthen their established audit division with an experienced Audit Senior. The firm prides themselves on a low staff turnover by encouraging continuous development. You will be working on a wide range of businesses, typically ranging from £20m to £50m, alongside some larger corporates. The firm is one of the few independent practices in the city with no intentions of joining a consolidator, offering a supportive working environment and dedication to client and staff success and wellbeing. Their company policy offers Hybrid working (3/2) and flexi-time , which is becoming harder to find in todays market. Audit Senior - Description As an Audit Senior, you will play a crucial role in the audit team, initially focusing predominantly on audits. Once settled, you will have the opportunity to manage a portfolio of accounts clients. They are looking for someone who is hands-on with clients and fieldwork, with experience managing a team on-site. Audit Senior - Responsibilities Lead and execute audit engagements for a diverse portfolio of clients. Manage and mentor a team of audit professionals on-site. Develop and maintain strong client relationships, ensuring a high level of client satisfaction. Contribute to the continuous development and success of peers and juniors. Audit Senior - Benefits Competitive salary of £43k for newly qualified professionals, with increases dependent on post-qualification experience (PQE). 25 days holiday per year with the option to purchase more. Life cover and critical illness cover. Annual bonus Flexible working arrangements: work from home 2 days a week, with 3 days at clients or the office. Flexible day with core hours from 10 am to 4 pm, allowing for an early or late start. Audit Senior - Requirements Newly qualified ACA / ACCA with a strong background in audit. Experience managing a team on-site. Hands-on approach with clients and fieldwork. Strong interpersonal and communication skills. Vaisto Recruitment offers a generous referral scheme. If you refer a practice candidate to me who is not already registered, as a thank you, you will receive a voucher up to the value of £1000. Vouchers are paid on successful completion of the referral's probation period. The above vacancy is only one of many that I am handling. Vaisto Recruitment specializes in permanent and contract practice assignments including: Audit Partner / Audit Director / Audit Associate Director / Audit Manager / Audit Senior / Audit Associate / Audit Semi Senior Business Services Partner / Business Services Director / Business Services Manager / Business Services Associate / Accounts Senior / Accounts Associate Tax Partner / Tax Director / Tax Manager / Tax Senior Manager / Tax Senior / Tax Semi Senior Accounts Partner / Accounts Director / Accounts Manager / Accounts Senior / Accounts Semi Senior Corporate Finance Partner / Corporate Finance Director / Corporate Finance Manager / Corporate Finance Executive / Corporate Finance Senior M&A Payroll Bureau Practice Managers

Reporters Without Borders (RSF) is an independent organization that promotes freedom, independence, and pluralism in journalism and those who embody these ideals. Headquartered in Paris, with sections and bureaus in fourteen cities, including Berlin, London, Rio, Taipei, Tunis, Dakar, Prague and Washington, and a network of correspondents in 150 countries, the organisation has a strong capacity for international mobilization and advocacy and holds significant influence in the field. We are looking for our : Director of the London Office (UK) Your mission You will Report to the Director General of RSF, work closely with the international coordination team, and be assisted by a UK-based Advocacy officer. With the support of various departments at headquarters, you will be responsible for the office, developing the organisation's activities and reputation by defending and promoting press freedom and the right to reliable information in the region (UK). This will include the production of impactful publications, regular engagement with government and authorities, and managing projects with journalism stakeholders. Your main responsibilities will therefore be to : Serve as the Director of RSF's London bureau: Lead the development of the office and fundraise for the activities; Manage relations with the RSF UK board of directors and the RSF UK advisory board; Supervise a team and manage the day-to-day operations of the London bureau, including responsibility for bureau accounting and financial reporting. Monitor press freedom issues, publish press releases on press freedom violations in your area and propose relevant actions (proactive and/or corrective) Implement RSF's advocacy work with authorities, dealing with Government, international organisations, and media actors, and support the implementation of priority global campaigns, in accordance with the mandate of the organisation. Act as RSF's spokesperson in English and represent RSF for interviews, at external events and meetings. Lead public relations activity in the UK in collaboration with Paris headquarters (e.g. disseminating press releases, reports, and recommendations and making contributions to RSF's global initiatives). If relevant, develop capacity-building, training, and support programs for journalists and media outlets in difficulty Profile: You have significant senior experience as a journalist or association manager with a strong focus on fundraising ( trusts and foundations, high-net-worth individuals, corporate partners, or events). You are sensitive to issues of civil liberties, particularly freedom and independence of the press, and have a good understanding of international issues. You have management skills. You have in-depth knowledge of the issues in the UK and internationally You have excellent written and oral communication skills and are comfortable and experienced in public speaking for a range of audiences, including for international media outlets Your are persuasive and excellent interpersonal skills which enable you to develop and maintain a strong network amplifying the impact of RSF's operations. You are organized and rigorous, and enjoy working in a project-based environment. Your responsiveness and ability to work with a remote team will enable you to be valued as a key partner in the organization. You are fluent in English and French. Conditions Position based in London with policy of 2 days working remotely Permanent contract visa ability to work in UK is needed Available starting in March London (Full-time) - £60,000-£70,000, depending on experience. To Apply: Send your application, CV, and cover letter, specifying your availability, to , International Coordinator with the reference LONDON before March, 12. The interview and selection process will be conducted in coordination with the RSF UK Trustees and the RSF International Secretariat.

Job Title: Head of IELTS Risk & Compliance Salary: £67,300 - £90,100 Location: Cambridge, UK - Hybrid (2 days per week in the office) Contract: Permanent Hours: Full time 35 hours per week Lead global risk and compliance for the world's most trusted English test. We are Cambridge University Press & Assessment, part of the University of Cambridge. We are a world leading academic publisher and assessment organisation, and a proud co-owner of IELTS, the world's most trusted English language test. We are seeking a highly accomplished risk and compliance professional to help shape the future of IELTS. You will play a pivotal role in maintaining and enhancing the standards that protect the integrity of the test, ensuring that we continue to deliver a test that is valued, respected and trusted by millions of people worldwide every year. About the role As the Cambridge lead for IELTS operational risk and compliance, you will drive improvements to how risk and compliance are managed across our global operations. You will help embed best practice frameworks, build risk capability, and offer expert guidance to senior and executive teams. You will lead our end to end risk management framework, ensuring risks are identified, understood, and effectively mitigated across operational, regulatory, and reputational domains. As the organisation's most senior expert in Ofqual conditions and IELTS Standards, you will ensure the test is delivered consistently and compliantly worldwide. Working across a diverse international ecosystem of partners and centres, you will play a central role in ensuring safe, consistent, compliant delivery of IELTS to millions of test takers in more than 140 countries. Additional responsibilities and accountabilities include: Advising on emerging risks, regulatory changes, and strategic decisions impacting global operations. Producing high quality risk and compliance reporting for the IELTS partnership, Cambridge leadership, and regulatory bodies. Delivering training and capability building programmes that embed a consistent and mature risk culture across teams. Leading serious risk escalations, providing accurate, decision ready insights to senior stakeholders and regulatory bodies. Ensuring teams understand Ofqual conditions and IELTS Standards, and that compliance is maintained across all aspects of global test delivery. Leading IELTS responses to regulatory audits, investigations, and compliance notifications, ensuring the integrity of evidence and corrective actions. Strengthening compliance monitoring systems, knowledge repositories and governance platforms, ensuring they support global consistency and regulatory assurance. Overseeing the architecture and quality of knowledge base content and workflows, ensuring alignment with compliance and audit best practice. Leading, mentoring and developing a team of Senior Managers and Risk & Compliance Leads. This position is hybrid, requiring 40-60% of your time on site in Cambridge for collaboration and face to face connection. Flexible working requests will be considered from day one, including adjustments for candidates with disabilities or long term health conditions. About You You will bring strong experience in risk and regulatory compliance management in the assessment or adjacent (e.g. education) field and can demonstrate: Deep understanding of English language assessment, regulatory frameworks and global migration/recognition contexts, including a strong grasp of UK and international regulatory requirements (including Ofqual). Significant senior leadership experience in risk, compliance, governance, or regulatory roles within global or highly regulated environments. Extensive experience leading risk, compliance, incident, and change management in complex, multi partner ecosystems. Expert knowledge of operational risk frameworks, threat modelling, control design, root cause analysis, and audit methodologies. An understanding of test integrity, quality assurance, and continuous improvement practices. Proven ability to design and optimise systems, processes, and operating models for global scalability and resilience. High level analytical, communication, and judgement skills, with the ability to make decisions under pressure and within a complex environment. Strong interpersonal, negotiation, and stakeholder management capabilities across cultures and organisations, including the ability to influence and collaborate at senior and executive levels. If you meet the above minimum criteria, we encourage you to apply. Your application will be even stronger if you can also demonstrate: Familiarity with data analytics and platforms and tools to support risk identification, monitoring, and reporting. Understanding of partnership and stakeholder dynamics, particularly in multi agency or cross border collaborations, to ensure aligned practices. Knowledge of quality assurance and continuous improvement practices in operational contexts. Experience in high stakes test delivery or regulated education sectors. Familiarity with Zendesk or equivalent knowledgebase platforms. Excellent resource planning, prioritisation and decision making skills For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long term health condition. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world class, flexible rewards package, featuring family friendly and planet friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 26th March 2026. We will review applications on an ongoing basis, and if you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams: to take place on 13th and 14th April. Second stage in person interview at our offices in Cambridge: Dates to be agreed in April. In addition to the interview, you will be provided with a task to complete which will be returned by email in advance of your interview If you require any reasonable adjustments during the recruitment process due to a disability or a long term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Education Recruitment Team Lead Location: Nottingham - onsite Type: Full-time Salary: £60-80K OTE If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance What we're building and why Here's the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers' pay. So we're doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we've already saved schools over £30 million, that's gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we're scaling fast in the UK and the US . It's an exciting time to join, have a huge impact, and grow alongside us. Looking to make a difference? You'll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We're still young and you'll play a pivotal role in the growth of the company and team. Responsibilities Responsible for the commercial success of Zen in supporting schools in Nottingham. Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams. Collaborate with team leaders across the business, design and execute effective campaigns. Provide line management to Account Managers. Increase efficiency of days booked and build strategic relationships with stakeholders. Build senior strategic relationships with senior stakeholders within your region - Executive School leaders, Trust CEOs etc. Success KPIs YoY revenue growth of schools in Nottingham. YoY Active school growth of schools in Nottingham. YoY School retention - Growth of schools in new markets. Effective marketing and new business campaigns with how we attract schools & staff. Resourcing efficiency and prioritisation; candidates vetted and placed. Platform adoption % of Zen Educate features. Requirements Prior management experience of at least one year, with direct line management of more than two people. Have a good understanding of the pain points of schools and demonstrate a passion and desire to work for a company that is solving these challenges. Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field. A history of rapid career growth and be excited about further growth opportunities. A solution oriented mindset, be a team player and have an understanding of the importance of collaboration. What's in it for you? Meaningful work - this isn't just another SaaS tool; you're literally helping schools save money and pay teachers more. Competitive salary + ownership in the company. 25 days holiday + all the usual UK public holidays. 1 1 coaching to keep you growing personally and professionally. Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme. How we hire Quick chat with our recruiter - to get to know you and cover the basics. Role focused conversation - we'll talk about how you approach account management, building relationships, and hitting targets. Practical Task and role play - to see how you'd think on your feet with a realistic school conversation. Culture chat with the team - making sure it's a good fit both ways. We're direct and transparent. If it's a yes, great! If it's a no, we'll let you know quickly. Diversity and Inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.

RECfinancial are currently shortlisting for this Leicestershire based business as it looks to recruit an experienced Payroll Administrator on a permanent basis. This well known business has a strong reputation within it's field and looks to strengthen its team. Reporting into the Payroll Manager, you'll play an integral part of ensuring all areas of payroll are compliant with HMRC, pensions and ultimately correct payments. You will currently be an experienced Payroll Administrator, looking for a new challenge or change of scenery. This client has it all. What will your role as Payroll Administrator involve? Organize and prioritize your workload, maintaining an up-to-date task list. Process payroll adhering to both weekly and monthly schedules. Verify accuracy of PAYE, NI, and pension deductions; ensure compliance with RTI and auto-enrolment regulations. Handle client communications, including payroll reports and compliance submissions. Manage PAYE and pension payments, and register relevant schemes. Address all areas of Payroll queries in a professional manner. What do we require as the Payroll Administrator? Strong technical knowledge of payroll, including calculations, PAYE/NI thresholds and pension schemes. Experience with systems such as Sage or Xero would be advantageous CIS returns are a bonus but not essential Ability to assist and mentor team members and cover for the Payroll Manager as needed. Effective communication with management and maintain confidentiality is essential. What's on offer for the Senior Payroll Administrator? £29000 - £32000 DOE Hybrid working Generous holidays Pension Career progression For further information on this fabulous opportunity, please call Neil on (phone number removed) / (phone number removed) or email (url removed) Please note we are unable to accept applications from candidates without UK experience and the need for sponsorship. INDREC