Four Squared Recruitment Ltd
Worcester, Worcestershire
Sales Executive Location: Worcester (Office based) Package: £28,000 - £30,000 + Commission + Excellent Benefits Reference: (phone number removed) Overview Our client, a respected and long established training and consultancy provider based in Worcester, is seeking multiple driven and proactive Sales Executives to join their team. This role sits within a structured sales environment, working closely with a Senior Account Manager to support, develop and grow key strategic accounts. This is an ideal opportunity for someone with outbound sales experience who is looking to develop a long term career in consultative sales, account management or business development. The position is fully office based in Worcester. Purpose of the Role The Sales Executive will support the Senior Account Manager in managing major accounts, identifying growth opportunities and building strong stakeholder relationships. The focus is on proactive outreach, booking high quality meetings and contributing to the development of revenue opportunities across key accounts. Key Responsibilities Account Development Proactively analyse and map major customer accounts to understand structure, stakeholder networks and potential growth areas. Identify cross sell and up sell opportunities across a range of training and consultancy services. Book meetings with key stakeholders, including new contacts, new departments and emerging decision makers. Prepare account insights, meeting notes, follow up actions and opportunity reports for the Senior Account Manager. Sales Activity Conduct outbound calls, emails and digital engagement to generate interest and build rapport with prospects and existing contacts. Position the organisation's services professionally and clearly to encourage customer engagement. Achieve agreed KPIs relating to activity levels, meeting generation and quality of interactions. Produce accurate customer quotes and demonstrate correct usage of pricing and discount models. Customer Service & Communication Provide an excellent standard of customer care when liaising with clients. Create professional written communication, including emails and proposals. Support high quality customer interactions before, during and after meetings. Administrative Responsibilities Maintain accurate CRM records, including dialogue reports, data fields and opportunity tracking. Complete internal documentation in line with company processes. Ensure communications and data entry meet required accuracy and consistency standards. Essential Skills & Experience Minimum 12 months' experience in a sales role, ideally including outbound calling. Excellent communication skills, both written and verbal. Confident engaging customers by phone and able to build strong rapport quickly. Strong organisational skills with the ability to manage a varied workload. Analytical approach with the ability to identify opportunities through research and account mapping. Ability to follow instructions accurately and work both independently and as part of a team. Desirable Skills & Experience Experience in B2B sales. Further or higher education qualifications. Strong problem solving and analytical capability. Experience working within structured sales processes or account focused environments. Full UK driving licence and access to a vehicle (or working towards gaining a licence). Working Hours & Environment Full time, Monday to Friday, 08:30 to 17:00. Office based role in Worcester. Free onsite parking available. Benefits Commission scheme. Company profit share scheme. 33 days annual leave including bank holidays, with additional holiday after five years' service. Free refreshments, daily fruit, flu jab and eye test. Cycle to Work scheme. Coaching, mentoring and clear career development opportunities. Regular company away days and social events. Supportive, people focused culture with strong investment in personal and professional growth. How to Apply For more information or to apply, please contact: Jack Lane - Four Squared Recruitment Email: (url removed)
Feb 07, 2026
Full time
Sales Executive Location: Worcester (Office based) Package: £28,000 - £30,000 + Commission + Excellent Benefits Reference: (phone number removed) Overview Our client, a respected and long established training and consultancy provider based in Worcester, is seeking multiple driven and proactive Sales Executives to join their team. This role sits within a structured sales environment, working closely with a Senior Account Manager to support, develop and grow key strategic accounts. This is an ideal opportunity for someone with outbound sales experience who is looking to develop a long term career in consultative sales, account management or business development. The position is fully office based in Worcester. Purpose of the Role The Sales Executive will support the Senior Account Manager in managing major accounts, identifying growth opportunities and building strong stakeholder relationships. The focus is on proactive outreach, booking high quality meetings and contributing to the development of revenue opportunities across key accounts. Key Responsibilities Account Development Proactively analyse and map major customer accounts to understand structure, stakeholder networks and potential growth areas. Identify cross sell and up sell opportunities across a range of training and consultancy services. Book meetings with key stakeholders, including new contacts, new departments and emerging decision makers. Prepare account insights, meeting notes, follow up actions and opportunity reports for the Senior Account Manager. Sales Activity Conduct outbound calls, emails and digital engagement to generate interest and build rapport with prospects and existing contacts. Position the organisation's services professionally and clearly to encourage customer engagement. Achieve agreed KPIs relating to activity levels, meeting generation and quality of interactions. Produce accurate customer quotes and demonstrate correct usage of pricing and discount models. Customer Service & Communication Provide an excellent standard of customer care when liaising with clients. Create professional written communication, including emails and proposals. Support high quality customer interactions before, during and after meetings. Administrative Responsibilities Maintain accurate CRM records, including dialogue reports, data fields and opportunity tracking. Complete internal documentation in line with company processes. Ensure communications and data entry meet required accuracy and consistency standards. Essential Skills & Experience Minimum 12 months' experience in a sales role, ideally including outbound calling. Excellent communication skills, both written and verbal. Confident engaging customers by phone and able to build strong rapport quickly. Strong organisational skills with the ability to manage a varied workload. Analytical approach with the ability to identify opportunities through research and account mapping. Ability to follow instructions accurately and work both independently and as part of a team. Desirable Skills & Experience Experience in B2B sales. Further or higher education qualifications. Strong problem solving and analytical capability. Experience working within structured sales processes or account focused environments. Full UK driving licence and access to a vehicle (or working towards gaining a licence). Working Hours & Environment Full time, Monday to Friday, 08:30 to 17:00. Office based role in Worcester. Free onsite parking available. Benefits Commission scheme. Company profit share scheme. 33 days annual leave including bank holidays, with additional holiday after five years' service. Free refreshments, daily fruit, flu jab and eye test. Cycle to Work scheme. Coaching, mentoring and clear career development opportunities. Regular company away days and social events. Supportive, people focused culture with strong investment in personal and professional growth. How to Apply For more information or to apply, please contact: Jack Lane - Four Squared Recruitment Email: (url removed)
Store Manager - Petersfield - Full Time 37.5 hours per week At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name - Crew. Purpose of the role: You will be the one to take full accountability in driving consistent improvement to the stores sales, KPI's and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time. Responsibilities: Delivering LFL. growth of both sales and KPI performance in the store Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability Complying with reasonable instructions from senior members of the retail team Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team Controlling payroll and other store expenditures ensuring they come within budget Training and inducting your team to deliver excellent customer service Key Skills and Experience: Essential: Customer service focused Sales and target driven Excellent visual merchandising skills Commercial awareness Good communication skills Desirable: Good IT skills Experience of managing poor performance Experience of working in a premium fashion brand Benefits: Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost. Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come. Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth. Comprehensive Professional Development: Elevate your career and reach your full potential. Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth Compensation: Competitive salary
Feb 07, 2026
Full time
Store Manager - Petersfield - Full Time 37.5 hours per week At Crew Clothing, we believe clothes are about so much more than "just clothes". Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life's best moments. We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From '93 to now, people have been at the heart of everything we do. It's in our name - Crew. Purpose of the role: You will be the one to take full accountability in driving consistent improvement to the stores sales, KPI's and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time. Responsibilities: Delivering LFL. growth of both sales and KPI performance in the store Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability Complying with reasonable instructions from senior members of the retail team Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team Controlling payroll and other store expenditures ensuring they come within budget Training and inducting your team to deliver excellent customer service Key Skills and Experience: Essential: Customer service focused Sales and target driven Excellent visual merchandising skills Commercial awareness Good communication skills Desirable: Good IT skills Experience of managing poor performance Experience of working in a premium fashion brand Benefits: Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost. Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come. Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth. Comprehensive Professional Development: Elevate your career and reach your full potential. Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth Compensation: Competitive salary
A global leader in marketing services is seeking a Senior Manager, Tax Reporting and Compliance based in the UK. This role involves managing the Group's tax obligations across multiple jurisdictions, collaborating with finance teams, and ensuring compliance with regulations. Candidates should possess strong international tax experience, familiarity with tax accounting under FRS 102, and be adept with tax technology. The position offers a blended work model including remote options and is a great opportunity for those driven to improve tax processes.
Feb 07, 2026
Full time
A global leader in marketing services is seeking a Senior Manager, Tax Reporting and Compliance based in the UK. This role involves managing the Group's tax obligations across multiple jurisdictions, collaborating with finance teams, and ensuring compliance with regulations. Candidates should possess strong international tax experience, familiarity with tax accounting under FRS 102, and be adept with tax technology. The position offers a blended work model including remote options and is a great opportunity for those driven to improve tax processes.
Account Manager Water Treatment Location: Chester, North West (Remote / Field-based) Salary: Up to £50,000 basic + £12,000£13,000 OTE (uncapped) The Opportunity An established and highly respected independent Water Treatment company is looking to recruit an Account Manager to manage and grow an existing customer base across the North West , with Chester as the base location click apply for full job details
Feb 07, 2026
Full time
Account Manager Water Treatment Location: Chester, North West (Remote / Field-based) Salary: Up to £50,000 basic + £12,000£13,000 OTE (uncapped) The Opportunity An established and highly respected independent Water Treatment company is looking to recruit an Account Manager to manage and grow an existing customer base across the North West , with Chester as the base location click apply for full job details
Overview Senior Manager, Tax Reporting and Compliance - London, Manchester or Wakefield HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job Company growth and the changing global tax environment means that we are seeking a Senior Manager over Tax Reporting and Compliance to ensure the Group's tax reporting and compliance obligations are managed efficiently and effectively - assisting with tax risk management and ensuring sustainable tax value. You will join our global tax team as the Senior Tax Manager for the Group and take responsibility for actively managing the tax compliance and reporting obligations across the Group's operations in 60+ jurisdictions. You'll work closely with the Group Finance and Financial Controllership teams and therefore need a collaborative mindset. Excellent tax reporting knowledge is required with strong project management skills to ensure deadlines are met. The role will report to the Global Head of Tax and operate on blended basis with remote working and attendance at the London (Bishopsgate) office. You could potentially be based from our Wakefield or Manchester offices on a blended basis. Key Responsibilities Group Tax Reporting (FRS 102 & Local GAAP) Manage the preparation of the consolidated group tax provision under FRS 102, including handling PPA data and Pillar Two calculations, working with tax managers in EMEA, APAC, LATAM and NAM to understand their workings and perform hands-on detailed reviews of spreadsheets and data from different sources Coordinate with the regional tax managers and finance teams to ensure accurate and timely local tax provisions and prior year tax true-ups Support year-end audit processes and responses to queries whilst managing final tax disclosures in the consolidated and individual statutory accounts Tax Compliance Manage global corporate income tax compliance across the Group, including relationships with centrally managed outsourced service providers and centralizing others currently managed separately Ensure timely filing of tax returns and payment of tax liabilities in all jurisdictions, including withholding taxes Maintain and enhance global tax compliance processes, controls, and documentation Oversee the preparation of documentation to support SAO sign off in the UK Manage the CbC and Pillar Two reporting for the group Lead on direct tax authority audits and enquiries in EMEA, APAC and LATAM to obtain prompt provision of data and defend the Group's tax positions Process improvements and governance Streamline processes to drive efficiency and reduce compliance risk, introducing AI and technology tools where it is cost effective Assist Global Head of Tax with managing Group's tax risk framework and governance policies Monitor legislative developments and proactively manage compliance risks Knowledge, Skills + Experience Very strong experience in International direct tax and applying this in a commercial environment CTA (Chartered Tax Advisor) or ACA (Chartered Accountant) or equivalent accounting qualification is desirable Strong experience in tax accounting under FRS 102 and other GAAPs Sound knowledge of UK corporate tax compliance processes, CFC, CIR, SAO, Group Relief etc, as well as a good understanding of the processes and reporting requirements in other jurisdictions Broad experience in managing tax matters across multiple jurisdictions Strong project management and communication skills, explaining tax to non-tax people Strong organizational / time management, people management and team-building skills Good experience with Excel is a must-have and experience with tax technology solutions and group reporting systems (eg Alphatax, SAP) is desirable Practical mindset with ability to integrate tax processes with business objectives Comfortable working in a dynamic and matrixed organization Strong numeracy skills and high attention to detail Experience of dealing with and resolving queries Driven to grow in the role, be proactive and seek improvements and solutions Very strong experience in International direct tax and applying this in a commercial environment Strong experience in tax accounting under FRS 102 and other GAAPs Sound knowledge of UK corporate tax compliance processes, CFC, CIR, SAO, Group Relief etc, as well as a good understanding of the processes and reporting requirements in other jurisdictions Broad experience in managing tax matters across multiple jurisdictions Exposure to the key aspects of Pillar Two Additional We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
Feb 07, 2026
Full time
Overview Senior Manager, Tax Reporting and Compliance - London, Manchester or Wakefield HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job Company growth and the changing global tax environment means that we are seeking a Senior Manager over Tax Reporting and Compliance to ensure the Group's tax reporting and compliance obligations are managed efficiently and effectively - assisting with tax risk management and ensuring sustainable tax value. You will join our global tax team as the Senior Tax Manager for the Group and take responsibility for actively managing the tax compliance and reporting obligations across the Group's operations in 60+ jurisdictions. You'll work closely with the Group Finance and Financial Controllership teams and therefore need a collaborative mindset. Excellent tax reporting knowledge is required with strong project management skills to ensure deadlines are met. The role will report to the Global Head of Tax and operate on blended basis with remote working and attendance at the London (Bishopsgate) office. You could potentially be based from our Wakefield or Manchester offices on a blended basis. Key Responsibilities Group Tax Reporting (FRS 102 & Local GAAP) Manage the preparation of the consolidated group tax provision under FRS 102, including handling PPA data and Pillar Two calculations, working with tax managers in EMEA, APAC, LATAM and NAM to understand their workings and perform hands-on detailed reviews of spreadsheets and data from different sources Coordinate with the regional tax managers and finance teams to ensure accurate and timely local tax provisions and prior year tax true-ups Support year-end audit processes and responses to queries whilst managing final tax disclosures in the consolidated and individual statutory accounts Tax Compliance Manage global corporate income tax compliance across the Group, including relationships with centrally managed outsourced service providers and centralizing others currently managed separately Ensure timely filing of tax returns and payment of tax liabilities in all jurisdictions, including withholding taxes Maintain and enhance global tax compliance processes, controls, and documentation Oversee the preparation of documentation to support SAO sign off in the UK Manage the CbC and Pillar Two reporting for the group Lead on direct tax authority audits and enquiries in EMEA, APAC and LATAM to obtain prompt provision of data and defend the Group's tax positions Process improvements and governance Streamline processes to drive efficiency and reduce compliance risk, introducing AI and technology tools where it is cost effective Assist Global Head of Tax with managing Group's tax risk framework and governance policies Monitor legislative developments and proactively manage compliance risks Knowledge, Skills + Experience Very strong experience in International direct tax and applying this in a commercial environment CTA (Chartered Tax Advisor) or ACA (Chartered Accountant) or equivalent accounting qualification is desirable Strong experience in tax accounting under FRS 102 and other GAAPs Sound knowledge of UK corporate tax compliance processes, CFC, CIR, SAO, Group Relief etc, as well as a good understanding of the processes and reporting requirements in other jurisdictions Broad experience in managing tax matters across multiple jurisdictions Strong project management and communication skills, explaining tax to non-tax people Strong organizational / time management, people management and team-building skills Good experience with Excel is a must-have and experience with tax technology solutions and group reporting systems (eg Alphatax, SAP) is desirable Practical mindset with ability to integrate tax processes with business objectives Comfortable working in a dynamic and matrixed organization Strong numeracy skills and high attention to detail Experience of dealing with and resolving queries Driven to grow in the role, be proactive and seek improvements and solutions Very strong experience in International direct tax and applying this in a commercial environment Strong experience in tax accounting under FRS 102 and other GAAPs Sound knowledge of UK corporate tax compliance processes, CFC, CIR, SAO, Group Relief etc, as well as a good understanding of the processes and reporting requirements in other jurisdictions Broad experience in managing tax matters across multiple jurisdictions Exposure to the key aspects of Pillar Two Additional We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
The Role: Working for a leading plant and hydraulic attachment supplier, we are looking for a sales professional with drive, passion & self-motivation who can demonstrate their previous success in a similar position. A field-based sales role responsible for identifying and increasing sales and hire opportunities for a wide range of excavator mounted attachments within an area covering the Midlands and surrounding area. Effectively managing the territory developing new business opportunities, whilst growing existing customer accounts to increase business. This is a full time, permanent position with a company car, mobile phone and laptop. Base salary circa £45k per annum with bonus, OTE £60k. Monday to Friday with no weekend work. Key Responsibilities: As an Area Sales Manager - Plant Hire, your job role would include: Identify and develop new business opportunities Maximise revenue from existing customer accounts Establish, develop and maintain positive customer relationships Keep up-to-date with industry developments, market trends etc Co-ordinate sales effort with Internal Account Executive Meet or exceed agreed sales targets Represent the company at trade exhibitions, events and demonstrations Work both on building sites and client offices Skills: The ideal candidate for the Area Sales Manager - Plant Hire, role will have: Previous experience in one or more of the following roles: Sales Executive; Area Sales Manager; Business Development Manager; Technical Sales Representative, Key Account Sales, or Field Sales You will need previous experience within the Plant Hire / Plant Attachment industry Excellent selling, communication and negotiation skills Ability to work both independently and as part of a team Highly motivated and target driven Customer focussed with excellent customer service skills Successful track record in field sales You must be confident using IT software Full UK drivers licence Benefits: Within the role of Area Sales Manager - Plant Hire, you would receive: Company car Mobile phone Laptop Uncapped bonus Pension scheme 25 days holiday No weekend work Full time permanent position Please follow the link if you'd like to apply.
Feb 07, 2026
Full time
The Role: Working for a leading plant and hydraulic attachment supplier, we are looking for a sales professional with drive, passion & self-motivation who can demonstrate their previous success in a similar position. A field-based sales role responsible for identifying and increasing sales and hire opportunities for a wide range of excavator mounted attachments within an area covering the Midlands and surrounding area. Effectively managing the territory developing new business opportunities, whilst growing existing customer accounts to increase business. This is a full time, permanent position with a company car, mobile phone and laptop. Base salary circa £45k per annum with bonus, OTE £60k. Monday to Friday with no weekend work. Key Responsibilities: As an Area Sales Manager - Plant Hire, your job role would include: Identify and develop new business opportunities Maximise revenue from existing customer accounts Establish, develop and maintain positive customer relationships Keep up-to-date with industry developments, market trends etc Co-ordinate sales effort with Internal Account Executive Meet or exceed agreed sales targets Represent the company at trade exhibitions, events and demonstrations Work both on building sites and client offices Skills: The ideal candidate for the Area Sales Manager - Plant Hire, role will have: Previous experience in one or more of the following roles: Sales Executive; Area Sales Manager; Business Development Manager; Technical Sales Representative, Key Account Sales, or Field Sales You will need previous experience within the Plant Hire / Plant Attachment industry Excellent selling, communication and negotiation skills Ability to work both independently and as part of a team Highly motivated and target driven Customer focussed with excellent customer service skills Successful track record in field sales You must be confident using IT software Full UK drivers licence Benefits: Within the role of Area Sales Manager - Plant Hire, you would receive: Company car Mobile phone Laptop Uncapped bonus Pension scheme 25 days holiday No weekend work Full time permanent position Please follow the link if you'd like to apply.
Urban Planters - Branch Manager Location: Reading Contract: Full Time 37.5 hours per week, Permanent Reporting To: Head of Operations The Role: Responsible for overall running of the branch including ensuring that the branch meets annual revenue and profit targets. The branch manager oversees a team, including Service Supervisor, Maintenance Technicians, Installation Technicians and Administrators, to ensure the delivery of high-quality services to customers within the branch, as well as the Health, Safety and wellbeing of all staff and Customers. Branch manager is responsible for recruiting, motivating and managing the entire branch. The branch manager will support driving sales growth through engaging technicians in leads to promote both existing and new business opportunities whilst maintaining a sustainable margin. This role is a split office and field-based management position. Principal Duties and Responsibilities: Staff Management: Oversee staff recruitment, absences, and HR responsibilities. Ensure the team meets contractual obligations and service targets. Support Local Technicians in meeting customer plant needs and promoting additional services and products. Provide training, coaching, field accompaniment, performance reviews, and team meetings for Maintenance and Installation Technicians. Support with retaining relationships with high profile customers across the branch territory by conducting reviews where required with Business Development Managers/Key Account Managers. Service Responsibilities Monitor and manage profit and loss responsibilities. Work to meet deadlines and customer expectations. Ensure service resources are available to meet the contractual and ad hoc needs of our customers Regularly review service routes to optimise profitability per technician. Recruit the service team to budgeted headcount and ensure adequate training and management support is given to minimise service churn. Directly line manage installation team and support service supervisor to directly line manage maintenance technicians within the branch. Set targets for the service team and manage performance against agreed KPIs. Ensure compliance with business instructions related to the health and safety of staff, customers, site contractors, the public, and the environment. Manage relationships with third party suppliers to ensure they adequately meet the needs of the branch operation. Analysing data to reduce risk and make informed decisions. Administration Recruit the admin team to budgeted headcount and ensure adequate training and management support is given to minimise admin churn. Ensure the branch operation adheres to the divisional H&S management system and risk control systems. Ensure the branch adheres to the plant passport process to comply with legislation. Other Duties: Perform any reasonable duties that may arise in the course of the job. Required Experience: Experienced in managing and controlling budgets. Knowledge and experienced in planning, and ensuring contingency plans are in place to deal with unforeseen issues Skilled in managing large and unpredictable workloads Experienced in business to business service / customer relationships Management or supervisory experience for a minimum of 2 years. Skilled in managing and motivating people and utilising resources effectively Previous experience working within similar industry Required Competencies: Key Competencies: Delivers Results Acts Commercially Manages Self Coach and develop Display Leadership Work with Others Skills: Good IT skills Clear and effective communication skills Demonstrates excellent customer service skills Ability to work well under pressure and meet business targets Holds a driving licence with up to a maximum of 6 points on the driving licence. Personality: Has a passion for plants and what plants can do for our customers Resilient Self-confident Maintains a positive attitude Excellent problem solver Takes pride in their work Helpful and adaptable Displays a sense of humour Image: Presents themselves in a well-groomed and smart manner. Personal Circumstances: Holds a driving licence with up to a maximum of 6 points on the driving licence. Willingness to engage in ongoing development. Ability to work flexibly, including evenings, overnight and weekends to meet business needs. Formal Education, Qualifications or Training - Essential and Desirable Prior training or experience within a similar industry (Essential) All salary and benefits will be discussed at the application stage with the Hiring Manager.
Feb 07, 2026
Full time
Urban Planters - Branch Manager Location: Reading Contract: Full Time 37.5 hours per week, Permanent Reporting To: Head of Operations The Role: Responsible for overall running of the branch including ensuring that the branch meets annual revenue and profit targets. The branch manager oversees a team, including Service Supervisor, Maintenance Technicians, Installation Technicians and Administrators, to ensure the delivery of high-quality services to customers within the branch, as well as the Health, Safety and wellbeing of all staff and Customers. Branch manager is responsible for recruiting, motivating and managing the entire branch. The branch manager will support driving sales growth through engaging technicians in leads to promote both existing and new business opportunities whilst maintaining a sustainable margin. This role is a split office and field-based management position. Principal Duties and Responsibilities: Staff Management: Oversee staff recruitment, absences, and HR responsibilities. Ensure the team meets contractual obligations and service targets. Support Local Technicians in meeting customer plant needs and promoting additional services and products. Provide training, coaching, field accompaniment, performance reviews, and team meetings for Maintenance and Installation Technicians. Support with retaining relationships with high profile customers across the branch territory by conducting reviews where required with Business Development Managers/Key Account Managers. Service Responsibilities Monitor and manage profit and loss responsibilities. Work to meet deadlines and customer expectations. Ensure service resources are available to meet the contractual and ad hoc needs of our customers Regularly review service routes to optimise profitability per technician. Recruit the service team to budgeted headcount and ensure adequate training and management support is given to minimise service churn. Directly line manage installation team and support service supervisor to directly line manage maintenance technicians within the branch. Set targets for the service team and manage performance against agreed KPIs. Ensure compliance with business instructions related to the health and safety of staff, customers, site contractors, the public, and the environment. Manage relationships with third party suppliers to ensure they adequately meet the needs of the branch operation. Analysing data to reduce risk and make informed decisions. Administration Recruit the admin team to budgeted headcount and ensure adequate training and management support is given to minimise admin churn. Ensure the branch operation adheres to the divisional H&S management system and risk control systems. Ensure the branch adheres to the plant passport process to comply with legislation. Other Duties: Perform any reasonable duties that may arise in the course of the job. Required Experience: Experienced in managing and controlling budgets. Knowledge and experienced in planning, and ensuring contingency plans are in place to deal with unforeseen issues Skilled in managing large and unpredictable workloads Experienced in business to business service / customer relationships Management or supervisory experience for a minimum of 2 years. Skilled in managing and motivating people and utilising resources effectively Previous experience working within similar industry Required Competencies: Key Competencies: Delivers Results Acts Commercially Manages Self Coach and develop Display Leadership Work with Others Skills: Good IT skills Clear and effective communication skills Demonstrates excellent customer service skills Ability to work well under pressure and meet business targets Holds a driving licence with up to a maximum of 6 points on the driving licence. Personality: Has a passion for plants and what plants can do for our customers Resilient Self-confident Maintains a positive attitude Excellent problem solver Takes pride in their work Helpful and adaptable Displays a sense of humour Image: Presents themselves in a well-groomed and smart manner. Personal Circumstances: Holds a driving licence with up to a maximum of 6 points on the driving licence. Willingness to engage in ongoing development. Ability to work flexibly, including evenings, overnight and weekends to meet business needs. Formal Education, Qualifications or Training - Essential and Desirable Prior training or experience within a similar industry (Essential) All salary and benefits will be discussed at the application stage with the Hiring Manager.
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.We are a UK based software development company with over 30 years' experience of specialising in manufacturing execution systems and machine connectivity. We provide a complete service that includes planning, installation, implementation, customisation, training and after sales support. A robust manufacturing system can be a key differentiator for manufacturers
Feb 07, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.We are a UK based software development company with over 30 years' experience of specialising in manufacturing execution systems and machine connectivity. We provide a complete service that includes planning, installation, implementation, customisation, training and after sales support. A robust manufacturing system can be a key differentiator for manufacturers
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Program Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in program management, product operations or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAGs (Employee Action Groups).
Feb 07, 2026
Full time
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Program Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in program management, product operations or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAGs (Employee Action Groups).
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Feb 07, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Job Description Strictly Private and Confidential Overview Job Title: Quality Group Leader Location: Poole Reports to: Factory Technical Manager Purpose: To manage a small team of Quality Control Technicians. To support the business compliance with the group, customers and BRC standards and drive continuous improvement. To maintain the company's due diligence defence. Key Duties, Responsibilities & Accountabilities Conduct food safety risk assessments. Validations Management. Design CCP, vegan cleaning, allergen cleaning and prerequisites validations following Group and customers' standards. Create the schedule for validations and verifications. Perform validations and verifications. Coach / upskill and supervise members of Technical Team in performing validations and verifications. Review cleaning instruction cards to reflect the correct working method to ensure effective cleaning to the correct standard. Support HACCP Team as required. Sample collection as required. Preparation of governance packs/reports supported with relevant information. Conduct internal audits; quality system, fabrication, CCPs, traceability, mass balance, and GMP audits according to the company schedule. Conduct trend analysis for non-conformances and work with other departments to ensure corrective and preventative actions are in place addressing the root cause. Liaise with responsible parties for closure of non-conformances in a timely manner. Ensure CCPs QC are properly trained with up-to-date CCP procedures, and CCPs production documentation are completed to standard. Update and maintain auditing templates and procedures; provide coaching to internal auditors. Provide support to the Factory Technical Manager to ensure site is audit-ready every day. Liaise with Pest Control contractor to assure compliance. Manage field biologist reports, liaise with relevant staff to assure non-conformances closure in a timely manner, and site audit readiness related to pest control. Manage Red tractor, RSPO audits and provide training for site. Manage Quality Control Technicians teams responsible for Goods in checks, customer complaints and export documentation, as delegated by Factory Technical Manager. Provide training and on-the-job coaching. Provide adequate cover for site. Manage all HR-related tasks for the team (development plan, holidays approval, return to work form, reviews, probations, grievances etc.) with the support of HR Department, as necessary. Create RM internal specifications, update supplier approved list, codes list, WIP & traceability shelf-life list and other documentation used for Intake checks. Manage RM sampling and logging on lab portal for tests. Management of customer complaints investigations. Management of exports documentations based on traceability. Concessions management. Risk assessment and granting / rejecting concessions needed by factory. Trending concessions and liaising with relevant departments to lower the number of concessions. Perform Gap Analysis. Check artwork for new batches of packaging based on approved artwork to positive release them. Sign sample of approved packaging from first batch to be added to packaging library for further reference. Manage inline packaging verification system (Autocoding). Subject Matter Expert for CCPs. Troubleshooting of metal detectors, X-Rays, Autocoding and checkweighers. Drive factory standards to be audit ready all the time. Conceive different KPI reports / other reports required by the site, group, and/or customers, as delegated by Factory Technical Manager. Complete traceability investigations as required. Support the System Team with new procedure reviews and updates as delegated by Factory Technical Manager. Ad hoc projects/duties in line with business needs as agreed with Factory Technical Manager. Deputizing the Factory Technical in the event of holiday and absence, if required. Step down to assure quality control technician cover when needed. Knowledge, Skills and Experience Experience Minimum 5 years experience in food industry Experience with working with Quality Management System Applied knowledge of quality assurance principles and GMP Validations design and implementation Traceability Internal audit Gap analysis Experience of managing a small team is advantageous Key Skills Good administrative skills Ability to consistently meet deadlines Good analytical skills Good people management skills Proficient in the use of MS Office tools Problem solving Clear written and verbal communication with a flexible approach for appropriate bottom-up and top-down communication channels. Good time management Positive "can do" attitude Ability to identify and act on opportunities for improvements Be able to engage with site colleagues at all levels to share knowledge and act as site expert To act with integrity Knowledge Familiarity with the Food Information Regulations and retail customer portals Food degree or relevant field qualification HACCP level 2 Food safety level 3 As part of our compliance and external audit requirements, employees are required to review and sign their job description. This helps demonstrate that roles and responsibilities are clearly defined and effectively communicated across the business. Assent and Acknowledgement NAME: SIGNATURE: DATE:
Feb 07, 2026
Full time
Job Description Strictly Private and Confidential Overview Job Title: Quality Group Leader Location: Poole Reports to: Factory Technical Manager Purpose: To manage a small team of Quality Control Technicians. To support the business compliance with the group, customers and BRC standards and drive continuous improvement. To maintain the company's due diligence defence. Key Duties, Responsibilities & Accountabilities Conduct food safety risk assessments. Validations Management. Design CCP, vegan cleaning, allergen cleaning and prerequisites validations following Group and customers' standards. Create the schedule for validations and verifications. Perform validations and verifications. Coach / upskill and supervise members of Technical Team in performing validations and verifications. Review cleaning instruction cards to reflect the correct working method to ensure effective cleaning to the correct standard. Support HACCP Team as required. Sample collection as required. Preparation of governance packs/reports supported with relevant information. Conduct internal audits; quality system, fabrication, CCPs, traceability, mass balance, and GMP audits according to the company schedule. Conduct trend analysis for non-conformances and work with other departments to ensure corrective and preventative actions are in place addressing the root cause. Liaise with responsible parties for closure of non-conformances in a timely manner. Ensure CCPs QC are properly trained with up-to-date CCP procedures, and CCPs production documentation are completed to standard. Update and maintain auditing templates and procedures; provide coaching to internal auditors. Provide support to the Factory Technical Manager to ensure site is audit-ready every day. Liaise with Pest Control contractor to assure compliance. Manage field biologist reports, liaise with relevant staff to assure non-conformances closure in a timely manner, and site audit readiness related to pest control. Manage Red tractor, RSPO audits and provide training for site. Manage Quality Control Technicians teams responsible for Goods in checks, customer complaints and export documentation, as delegated by Factory Technical Manager. Provide training and on-the-job coaching. Provide adequate cover for site. Manage all HR-related tasks for the team (development plan, holidays approval, return to work form, reviews, probations, grievances etc.) with the support of HR Department, as necessary. Create RM internal specifications, update supplier approved list, codes list, WIP & traceability shelf-life list and other documentation used for Intake checks. Manage RM sampling and logging on lab portal for tests. Management of customer complaints investigations. Management of exports documentations based on traceability. Concessions management. Risk assessment and granting / rejecting concessions needed by factory. Trending concessions and liaising with relevant departments to lower the number of concessions. Perform Gap Analysis. Check artwork for new batches of packaging based on approved artwork to positive release them. Sign sample of approved packaging from first batch to be added to packaging library for further reference. Manage inline packaging verification system (Autocoding). Subject Matter Expert for CCPs. Troubleshooting of metal detectors, X-Rays, Autocoding and checkweighers. Drive factory standards to be audit ready all the time. Conceive different KPI reports / other reports required by the site, group, and/or customers, as delegated by Factory Technical Manager. Complete traceability investigations as required. Support the System Team with new procedure reviews and updates as delegated by Factory Technical Manager. Ad hoc projects/duties in line with business needs as agreed with Factory Technical Manager. Deputizing the Factory Technical in the event of holiday and absence, if required. Step down to assure quality control technician cover when needed. Knowledge, Skills and Experience Experience Minimum 5 years experience in food industry Experience with working with Quality Management System Applied knowledge of quality assurance principles and GMP Validations design and implementation Traceability Internal audit Gap analysis Experience of managing a small team is advantageous Key Skills Good administrative skills Ability to consistently meet deadlines Good analytical skills Good people management skills Proficient in the use of MS Office tools Problem solving Clear written and verbal communication with a flexible approach for appropriate bottom-up and top-down communication channels. Good time management Positive "can do" attitude Ability to identify and act on opportunities for improvements Be able to engage with site colleagues at all levels to share knowledge and act as site expert To act with integrity Knowledge Familiarity with the Food Information Regulations and retail customer portals Food degree or relevant field qualification HACCP level 2 Food safety level 3 As part of our compliance and external audit requirements, employees are required to review and sign their job description. This helps demonstrate that roles and responsibilities are clearly defined and effectively communicated across the business. Assent and Acknowledgement NAME: SIGNATURE: DATE:
Overview The Chief Operating Officer (COO) is responsible for shaping, leading, and executing the operational strategy of the Walker Crips Group. This includes architecting the future operating model following the strategic migration to Pershing Securities Ltd (PSL), embedding robust oversight of outsourced arrangements, and transforming residual manual processes into a scalable, technology-enabled environment. The COO will ensure operational excellence, regulatory compliance, and a consistently high-quality client experience across all touchpoints. The role requires a leader who respects the firm's 100-year heritage while having the courage and capability to dismantle inefficient legacy processes, rationalise complexity, and drive automation. The mandate is clear: rationalise, de-risk, and automate. Responsibilities Oversight & Governance Act as primary relationship owner for all key vendors, including PSL. Monitor and challenge Service Level Agreements (SLAs) across custody, nominee, and settlement services. Ensure compliance with FCA outsourcing requirements (SYSC 8), maintaining strong oversight of the "retained" organisation. Streamline committee structures to improve decision-making and operational governance. Embed client journey metrics, service standards, and Consumer Duty outcomes into governance forums. Provide regular reporting to the CEO and Board on operational performance, risk, and transformation progress. Operations Oversee daily business and administrative operations, ensuring optimal efficiency and control. Identify and eliminate process bottlenecks impacting turnaround times and client satisfaction. Lead the management of residual assets not migrated to PSL (e.g., CTFs, non-transferable holdings). Direct HMRC, tax, and regulatory reporting functions, ensuring accuracy despite manual constraints. Develop long-term strategies for residual assets, including potential sale, specialist migration, or automation. Establish policies that promote company culture, operational discipline, and regulatory compliance. Onboarding (First Line of Defence) Take ultimate accountability for AML, KYC, and Client Suitability checks. Implement a rigorous Quality Assurance (QA) framework to ensure front-office submissions meet regulatory standards. Transform the onboarding journey from manual and paper-heavy to digital-first, reducing friction and improving client experience. Ensure onboarding processes support scalability and growth ambitions. Investment Operations Lead the Investment Administration and data integrity teams supporting Investment Managers. Oversee client-facing support teams, ensuring high-touch service supported by modern CRM tools. Rationalise data entry functions, shifting from manual repetition to exception-based monitoring. Ensure operational processes support accurate, timely, and compliant investment operations. Strategic Transformation & Change Leadership Conduct a "First 90 Days" operational audit to identify misaligned roles, inefficient workflows, and opportunities for redesign. Lead the design and implementation of the future Target Operating Model (TOM). Review technology providers and end-to-end solutions to de-risk, increase efficiency, reduce cost, and industrialise processes. Leverage automation tools (RPA, AI, workflow engines such as AWOL) to eliminate manual hand-offs and reduce key-person dependencies. Drive cultural change, inspiring teams to embrace modernisation, accountability, and continuous improvement. Participate in strategic initiatives including investments, acquisitions, and corporate alliances. Regulatory Status This role is designated as a Senior Management Function (SMF24 - Chief Operations Function) under the UK Senior Managers & Certification Regime (SMCR) and is therefore a regulated role subject to FCA approval and ongoing regulatory obligations. The successful candidate must have demonstrable experience operating in a regulated senior management capacity within an FCA-authorised firm and be capable of meeting the FCA's Fit and Proper requirements, including integrity, competence, financial soundness and will be accountable under the Senior Managers Conduct Rules. Person specification Experience 10+ years' senior leadership experience in Wealth Management or Financial Services Operations. Proven experience operating in a Senior or regulated role within an FCA-authorised firm, with demonstrable accountability under the Senior Managers & Certification Regime (SMCR) and familiarity in Statements of Responsibilities, Responsibilities Maps, and regulatory interactions with the FCA. Strong understanding of personal accountability under the Senior Managers Regime, including Conduct Rules, regulatory references, and fitness and propriety requirements. Experience working with Pershing ecosystems (desirable). Proven track record in operational transformation, automation, and organisational redesign. Demonstrable experience managing outsourced relationships and vendor governance. Deep understanding of CASS, Consumer Duty, AML/KYC, Suitability, and broader FCA regulatory frameworks. Strong working knowledge of operational metrics, data analysis, and performance measurement. Familiarity with HR, Finance, IT, and other core business functions. Strong understanding of business infrastructure, CRM systems, and workflow automation technologies. Leadership & Behavioural Competencies Outstanding organisational and leadership abilities. Proven ability to "lift and shift" functions to optimise organisational design. Excellent interpersonal, communication, and public-speaking skills. Strong decision-making capability and problem-solving aptitude. Ability to motivate, mentor, and inspire teams to deliver high performance. Courage to challenge legacy thinking while respecting the firm's heritage. Qualifications BSc/BA in Business Administration or relevant field. IOD level 4 (minimum) or higher. MSc/MBA desirable. Relevant regulatory or professional certifications advantageous.
Feb 07, 2026
Full time
Overview The Chief Operating Officer (COO) is responsible for shaping, leading, and executing the operational strategy of the Walker Crips Group. This includes architecting the future operating model following the strategic migration to Pershing Securities Ltd (PSL), embedding robust oversight of outsourced arrangements, and transforming residual manual processes into a scalable, technology-enabled environment. The COO will ensure operational excellence, regulatory compliance, and a consistently high-quality client experience across all touchpoints. The role requires a leader who respects the firm's 100-year heritage while having the courage and capability to dismantle inefficient legacy processes, rationalise complexity, and drive automation. The mandate is clear: rationalise, de-risk, and automate. Responsibilities Oversight & Governance Act as primary relationship owner for all key vendors, including PSL. Monitor and challenge Service Level Agreements (SLAs) across custody, nominee, and settlement services. Ensure compliance with FCA outsourcing requirements (SYSC 8), maintaining strong oversight of the "retained" organisation. Streamline committee structures to improve decision-making and operational governance. Embed client journey metrics, service standards, and Consumer Duty outcomes into governance forums. Provide regular reporting to the CEO and Board on operational performance, risk, and transformation progress. Operations Oversee daily business and administrative operations, ensuring optimal efficiency and control. Identify and eliminate process bottlenecks impacting turnaround times and client satisfaction. Lead the management of residual assets not migrated to PSL (e.g., CTFs, non-transferable holdings). Direct HMRC, tax, and regulatory reporting functions, ensuring accuracy despite manual constraints. Develop long-term strategies for residual assets, including potential sale, specialist migration, or automation. Establish policies that promote company culture, operational discipline, and regulatory compliance. Onboarding (First Line of Defence) Take ultimate accountability for AML, KYC, and Client Suitability checks. Implement a rigorous Quality Assurance (QA) framework to ensure front-office submissions meet regulatory standards. Transform the onboarding journey from manual and paper-heavy to digital-first, reducing friction and improving client experience. Ensure onboarding processes support scalability and growth ambitions. Investment Operations Lead the Investment Administration and data integrity teams supporting Investment Managers. Oversee client-facing support teams, ensuring high-touch service supported by modern CRM tools. Rationalise data entry functions, shifting from manual repetition to exception-based monitoring. Ensure operational processes support accurate, timely, and compliant investment operations. Strategic Transformation & Change Leadership Conduct a "First 90 Days" operational audit to identify misaligned roles, inefficient workflows, and opportunities for redesign. Lead the design and implementation of the future Target Operating Model (TOM). Review technology providers and end-to-end solutions to de-risk, increase efficiency, reduce cost, and industrialise processes. Leverage automation tools (RPA, AI, workflow engines such as AWOL) to eliminate manual hand-offs and reduce key-person dependencies. Drive cultural change, inspiring teams to embrace modernisation, accountability, and continuous improvement. Participate in strategic initiatives including investments, acquisitions, and corporate alliances. Regulatory Status This role is designated as a Senior Management Function (SMF24 - Chief Operations Function) under the UK Senior Managers & Certification Regime (SMCR) and is therefore a regulated role subject to FCA approval and ongoing regulatory obligations. The successful candidate must have demonstrable experience operating in a regulated senior management capacity within an FCA-authorised firm and be capable of meeting the FCA's Fit and Proper requirements, including integrity, competence, financial soundness and will be accountable under the Senior Managers Conduct Rules. Person specification Experience 10+ years' senior leadership experience in Wealth Management or Financial Services Operations. Proven experience operating in a Senior or regulated role within an FCA-authorised firm, with demonstrable accountability under the Senior Managers & Certification Regime (SMCR) and familiarity in Statements of Responsibilities, Responsibilities Maps, and regulatory interactions with the FCA. Strong understanding of personal accountability under the Senior Managers Regime, including Conduct Rules, regulatory references, and fitness and propriety requirements. Experience working with Pershing ecosystems (desirable). Proven track record in operational transformation, automation, and organisational redesign. Demonstrable experience managing outsourced relationships and vendor governance. Deep understanding of CASS, Consumer Duty, AML/KYC, Suitability, and broader FCA regulatory frameworks. Strong working knowledge of operational metrics, data analysis, and performance measurement. Familiarity with HR, Finance, IT, and other core business functions. Strong understanding of business infrastructure, CRM systems, and workflow automation technologies. Leadership & Behavioural Competencies Outstanding organisational and leadership abilities. Proven ability to "lift and shift" functions to optimise organisational design. Excellent interpersonal, communication, and public-speaking skills. Strong decision-making capability and problem-solving aptitude. Ability to motivate, mentor, and inspire teams to deliver high performance. Courage to challenge legacy thinking while respecting the firm's heritage. Qualifications BSc/BA in Business Administration or relevant field. IOD level 4 (minimum) or higher. MSc/MBA desirable. Relevant regulatory or professional certifications advantageous.
This is a very successul company operating in a strong niche in the animal healthcare sector National Key Account Manager to take responsibility for the growth and performance of key veterinary customer groups across the UK. This full-time, field-based role reports to the National Sales Manager and plays a critical part in shaping and executing national account strategies that deliver sustainable click apply for full job details
Feb 06, 2026
Full time
This is a very successul company operating in a strong niche in the animal healthcare sector National Key Account Manager to take responsibility for the growth and performance of key veterinary customer groups across the UK. This full-time, field-based role reports to the National Sales Manager and plays a critical part in shaping and executing national account strategies that deliver sustainable click apply for full job details
Hotline Case Handler Location: London / Hybrid We are recruiting a Hotline Case Handler to join a confidential reporting team, playing a critical role in delivering a trusted and independent reporting service. This externally facing role involves regular telephone engagement with reporters raising concerns, as well as with member organisation representatives coordinating responses. You will assess reports against strict acceptance criteria, conduct sensitive interviews, produce high-quality written reports, and act as the key liaison to ensure issues are appropriately addressed. Protecting the confidentiality of reporters is fundamental to the role. Key responsibilities include: Processing confidential reports in line with defined procedures Conducting telephone interviews and handling sensitive conversations with professionalism and empathy Producing clear, accurate and concise written reports, including peer review of colleagues work Liaising with member organisations (often Health & Safety Managers and occasionally senior leaders) to secure timely, high-quality responses Managing difficult or emotional conversations constructively Researching technical and operational issues to support report processing Maintaining strict confidentiality and data integrity at all times Essential experience: Graduate-level qualification in a relevant field (e.g. Psychology) or equivalent experience Experience handling telephone enquiries and office-based administrative work Strong listening skills, empathy and ability to remain neutral Clear, respectful communication and relationship-building skills Ability to work collaboratively, adapt to change and take accountability for outcomes
Feb 06, 2026
Contractor
Hotline Case Handler Location: London / Hybrid We are recruiting a Hotline Case Handler to join a confidential reporting team, playing a critical role in delivering a trusted and independent reporting service. This externally facing role involves regular telephone engagement with reporters raising concerns, as well as with member organisation representatives coordinating responses. You will assess reports against strict acceptance criteria, conduct sensitive interviews, produce high-quality written reports, and act as the key liaison to ensure issues are appropriately addressed. Protecting the confidentiality of reporters is fundamental to the role. Key responsibilities include: Processing confidential reports in line with defined procedures Conducting telephone interviews and handling sensitive conversations with professionalism and empathy Producing clear, accurate and concise written reports, including peer review of colleagues work Liaising with member organisations (often Health & Safety Managers and occasionally senior leaders) to secure timely, high-quality responses Managing difficult or emotional conversations constructively Researching technical and operational issues to support report processing Maintaining strict confidentiality and data integrity at all times Essential experience: Graduate-level qualification in a relevant field (e.g. Psychology) or equivalent experience Experience handling telephone enquiries and office-based administrative work Strong listening skills, empathy and ability to remain neutral Clear, respectful communication and relationship-building skills Ability to work collaboratively, adapt to change and take accountability for outcomes
The Opportunity As a key team member within our Partnerships and Income Development team , you will play a vital role in supporting the management and growth of our corporate partnerships , with a focus on partnerships that enable and enhance our Aspiring Professionals Programme. 1. Account Management: Ownership and management of the direction, growth and success of key strategic partnerships with Freshfields and Linklaters, providing excellent stewardship and effective communications to ensure long-term and mutually beneficial relationships. Manage, renew and develop a select portfolio of smaller existing partnerships in the legal sector, identifying new opportunities to deliver greater impact and income growth. Support internal account management structure across corporate programme partnerships, ensuring relationship management and programme delivery is delivered to a high standard, processes are consistently upheld, and partnerships are renewed where required. 2. Stewardship and Reporting : Track deadlines, deliverables and reporting requirements for own portfolio of corporate partnerships. Create reports, updates and support with the creation of case studies to demonstrate the value and impact of partnerships. Find creative ways to share updates and engage partners with our mission and work Work closely with the Head of Partnerships & Income Development, Partnerships Manager and finance team to build budgets, track secured income accurately, report on risk and opportunities, and ensure that income is banked. 3. New Business and Partnership Development Work closely with the Programme Delivery team to understand programme needs and gaps in provision, in order to improve the quality, depth and breadth of programme partnerships. Use your expertise and creativity to design and shape strategic programme partnerships that align partner objectives with student and programme outcomes. Write, build and create compelling and innovative partnership proposals, budgets and presentations to secure new business and develop existing partnerships. Deliver a smooth onboarding process for transitioning new partners into account management structure. 4. Line Management Outline outcomes to be achieved, considering individual skills, capabilities, and workload to ensure a balanced distribution of work. Review work outputs, monitor and quality assure work. Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth. See attached job description for more detail on the key responsibilities in the role Person Specification: We need someone who will demonstrate our organisational skills-based competencies - as listed below : Leadership Communication Adaptability Professionalism Decision-making Technical knowledge, understanding and experience required: Demonstrable experience of working in a partnership role in a charity or similar non-profit organisation. Demonstrable experience of building, maintaining and developing outstanding and mutually beneficial corporate partnerships. Knowledge of programme design and planning with corporate partners, including setting and managing complex budgets . Understanding of good practice in fundraising including data protection and partner stewardship. Proficient in Microsoft Office , including Excel . A basic level of understanding of Salesforce CRM See attached job description for more detail on the person specification Ways of working: Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. Benefits 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure. Cycle to Work scheme. 5% Salary sacrifice pension scheme with enhanced matching employer contributions Employee Assistance Programme available to staff and their family Flexible work options such as hybrid working, flexitime, part-time Regular staff team building and business planning away days How to Apply If you are interested in applying for this role, please head over to our website by 23:59, Sunday 22nd February and answer the following questions: 1) Why would you like to work at the Social Mobility Foundation? (250 words max.) 2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.) 3) Tell us about a time when you managed an important relationship with a corporate partner, client or external stakeholder. What was your role in maintaining the relationship, and what did you learn about effective account management from the experience? (500 words max.)
Feb 06, 2026
Full time
The Opportunity As a key team member within our Partnerships and Income Development team , you will play a vital role in supporting the management and growth of our corporate partnerships , with a focus on partnerships that enable and enhance our Aspiring Professionals Programme. 1. Account Management: Ownership and management of the direction, growth and success of key strategic partnerships with Freshfields and Linklaters, providing excellent stewardship and effective communications to ensure long-term and mutually beneficial relationships. Manage, renew and develop a select portfolio of smaller existing partnerships in the legal sector, identifying new opportunities to deliver greater impact and income growth. Support internal account management structure across corporate programme partnerships, ensuring relationship management and programme delivery is delivered to a high standard, processes are consistently upheld, and partnerships are renewed where required. 2. Stewardship and Reporting : Track deadlines, deliverables and reporting requirements for own portfolio of corporate partnerships. Create reports, updates and support with the creation of case studies to demonstrate the value and impact of partnerships. Find creative ways to share updates and engage partners with our mission and work Work closely with the Head of Partnerships & Income Development, Partnerships Manager and finance team to build budgets, track secured income accurately, report on risk and opportunities, and ensure that income is banked. 3. New Business and Partnership Development Work closely with the Programme Delivery team to understand programme needs and gaps in provision, in order to improve the quality, depth and breadth of programme partnerships. Use your expertise and creativity to design and shape strategic programme partnerships that align partner objectives with student and programme outcomes. Write, build and create compelling and innovative partnership proposals, budgets and presentations to secure new business and develop existing partnerships. Deliver a smooth onboarding process for transitioning new partners into account management structure. 4. Line Management Outline outcomes to be achieved, considering individual skills, capabilities, and workload to ensure a balanced distribution of work. Review work outputs, monitor and quality assure work. Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth. See attached job description for more detail on the key responsibilities in the role Person Specification: We need someone who will demonstrate our organisational skills-based competencies - as listed below : Leadership Communication Adaptability Professionalism Decision-making Technical knowledge, understanding and experience required: Demonstrable experience of working in a partnership role in a charity or similar non-profit organisation. Demonstrable experience of building, maintaining and developing outstanding and mutually beneficial corporate partnerships. Knowledge of programme design and planning with corporate partners, including setting and managing complex budgets . Understanding of good practice in fundraising including data protection and partner stewardship. Proficient in Microsoft Office , including Excel . A basic level of understanding of Salesforce CRM See attached job description for more detail on the person specification Ways of working: Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. Benefits 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure. Cycle to Work scheme. 5% Salary sacrifice pension scheme with enhanced matching employer contributions Employee Assistance Programme available to staff and their family Flexible work options such as hybrid working, flexitime, part-time Regular staff team building and business planning away days How to Apply If you are interested in applying for this role, please head over to our website by 23:59, Sunday 22nd February and answer the following questions: 1) Why would you like to work at the Social Mobility Foundation? (250 words max.) 2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.) 3) Tell us about a time when you managed an important relationship with a corporate partner, client or external stakeholder. What was your role in maintaining the relationship, and what did you learn about effective account management from the experience? (500 words max.)
Sewell Wallis is delighted to be working with a reputable Sheffield-based organisation that is looking to recruit a Purchase Ledger Manager following an internal promotion. This South Yorkshire-based role will be pivotal in ensuring the effective operation of the Purchase Ledger function throughout the organisation. The key duties will involve overseeing various process and efficiency improvements, involvement in a new system implementation and developing a supportive team. What will you be doing? Ensure accurate and timely processing of supplier invoices, ensuring appropriate controls are in place to protect the integrity of the volume and range of financial transactions overseen. Ensure monthly supplier reconciliations are completed on all accounts, identifying and resolving any discrepancies in a timely manner to ensure the account is up to date. Ensuring the weekly payment run is accurate and paid on time through the exercise of robust controls and appropriate review and follow up. Establish and maintain strong working relationships with suppliers and key internal and external stakeholders, regularly liaising with them to ensure effective ways of working and process adherence. Be the stakeholder's main point of contact and resolve their queries. Manage & resolve Email Management System query queues to agreed SLA's. Work as a part of a senior leadership team, providing reports and analysis, mitigating risks and working on shared tasks and projects. High volume transactional processing ensuring that the charity's polices, and processes are adhered to in respect of these transactions and that financial and reputational risk is minimised. Apply subject-specific technical expertise and insight, initiative and judgement to ensure the highest standards of enquiry resolution and process adherence and compliance are achieved. Ensure that evolving technical requirements are appropriately recorded, process-mapped and agreed with stakeholders, to ensure continued compliance. Ensure compliance with relevant laws, accounting standards and policies. Understand and work within GDPR and confidentiality practices. Foster and maintain a spirit of continuous development, looking to grow excellent service delivery to customers and create a positive working environment for team members. Establish, lead, guide and develop the purchase ledger team. Implement a performance management culture in line with policies, including making sure that 1-1s, performance and development reviews and team meetings take place regularly and with recorded outcomes and actions. What skills are we looking for? Experience of running a large accounts payable function and the operation of a strong financial control environment. Experience of working with large, complex finance data sets, managing month and year-end finance processes. Experience in leading people through organisation, process and technology change. Has in depth knowledge and understanding of accounting principles and demonstrable experience of leading a team to deliver within these parameters. What's on offer? Hybrid, flexible working. 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years. Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme. Discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping. Excellent pension scheme. Send us your CV below or contact Lawrie Bacon for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Feb 06, 2026
Full time
Sewell Wallis is delighted to be working with a reputable Sheffield-based organisation that is looking to recruit a Purchase Ledger Manager following an internal promotion. This South Yorkshire-based role will be pivotal in ensuring the effective operation of the Purchase Ledger function throughout the organisation. The key duties will involve overseeing various process and efficiency improvements, involvement in a new system implementation and developing a supportive team. What will you be doing? Ensure accurate and timely processing of supplier invoices, ensuring appropriate controls are in place to protect the integrity of the volume and range of financial transactions overseen. Ensure monthly supplier reconciliations are completed on all accounts, identifying and resolving any discrepancies in a timely manner to ensure the account is up to date. Ensuring the weekly payment run is accurate and paid on time through the exercise of robust controls and appropriate review and follow up. Establish and maintain strong working relationships with suppliers and key internal and external stakeholders, regularly liaising with them to ensure effective ways of working and process adherence. Be the stakeholder's main point of contact and resolve their queries. Manage & resolve Email Management System query queues to agreed SLA's. Work as a part of a senior leadership team, providing reports and analysis, mitigating risks and working on shared tasks and projects. High volume transactional processing ensuring that the charity's polices, and processes are adhered to in respect of these transactions and that financial and reputational risk is minimised. Apply subject-specific technical expertise and insight, initiative and judgement to ensure the highest standards of enquiry resolution and process adherence and compliance are achieved. Ensure that evolving technical requirements are appropriately recorded, process-mapped and agreed with stakeholders, to ensure continued compliance. Ensure compliance with relevant laws, accounting standards and policies. Understand and work within GDPR and confidentiality practices. Foster and maintain a spirit of continuous development, looking to grow excellent service delivery to customers and create a positive working environment for team members. Establish, lead, guide and develop the purchase ledger team. Implement a performance management culture in line with policies, including making sure that 1-1s, performance and development reviews and team meetings take place regularly and with recorded outcomes and actions. What skills are we looking for? Experience of running a large accounts payable function and the operation of a strong financial control environment. Experience of working with large, complex finance data sets, managing month and year-end finance processes. Experience in leading people through organisation, process and technology change. Has in depth knowledge and understanding of accounting principles and demonstrable experience of leading a team to deliver within these parameters. What's on offer? Hybrid, flexible working. 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years. Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme. Discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping. Excellent pension scheme. Send us your CV below or contact Lawrie Bacon for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Our client, who are a leading Electronic Components Supplier with ambitious growth plans, are looking for a Business Development Manager - South East to join their team on a permanent basis. This role is fully remote, based in the field and would require regular travel across the South East to attend customer sites as a large part of the working week. My client has a large product portfolio including Custom Batteries, Power Supplies, Semiconductors, Electromechanical Components and more. Key responsibilities of the Business Development Manager - South East job: Maintain and develop a profitable customer portfolio by understanding customer requirements and offering tailored, ethical sales solutions. Drive design-in activity across your account base using full group engineering and technical resources. Develop strategic account plans to ensure successful delivery of growth objectives. Proactively respond to, qualify, and convert sales enquiries within agreed timescales, securing orders to support revenue targets. Take full commercial ownership of customer relationships, delivering both customer satisfaction and business development within assigned accounts. Achieve or exceed assigned Sales and Gross Profit budgets. Experience required for the Business Development Manager - South East job: Strong understanding of the electronics industry, with excellent knowledge of electronic components and their applications. Proven track record in business development, account management, and strategic account planning. Ability to identify new markets, applications, and accounts, focusing on opportunities that will drive sustainable new business growth. Highly motivated, driven, and committed to achieving sales success. Knowledge or experience of VMI (Vendor Managed Inventory) solutions. If this Business Development Manager - South East job could be of interest, send your CV to (url removed) or call Ben on (phone number removed) / (phone number removed).
Feb 06, 2026
Full time
Our client, who are a leading Electronic Components Supplier with ambitious growth plans, are looking for a Business Development Manager - South East to join their team on a permanent basis. This role is fully remote, based in the field and would require regular travel across the South East to attend customer sites as a large part of the working week. My client has a large product portfolio including Custom Batteries, Power Supplies, Semiconductors, Electromechanical Components and more. Key responsibilities of the Business Development Manager - South East job: Maintain and develop a profitable customer portfolio by understanding customer requirements and offering tailored, ethical sales solutions. Drive design-in activity across your account base using full group engineering and technical resources. Develop strategic account plans to ensure successful delivery of growth objectives. Proactively respond to, qualify, and convert sales enquiries within agreed timescales, securing orders to support revenue targets. Take full commercial ownership of customer relationships, delivering both customer satisfaction and business development within assigned accounts. Achieve or exceed assigned Sales and Gross Profit budgets. Experience required for the Business Development Manager - South East job: Strong understanding of the electronics industry, with excellent knowledge of electronic components and their applications. Proven track record in business development, account management, and strategic account planning. Ability to identify new markets, applications, and accounts, focusing on opportunities that will drive sustainable new business growth. Highly motivated, driven, and committed to achieving sales success. Knowledge or experience of VMI (Vendor Managed Inventory) solutions. If this Business Development Manager - South East job could be of interest, send your CV to (url removed) or call Ben on (phone number removed) / (phone number removed).
Head of Software Engineering page is loaded Head of Software Engineeringremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R Job Type: Permanent Build a brilliant future with Hiscox Position: Head of Software Engineering, London Market Reporting to: Chief Technology Officer Location: LondonThe London Market division of Hiscox focuses on big ticket speciality risks such as Marine and Energy, Major Property, Casualty, Crisis Management and Portfolio Solutions, and is regarded a leader in these fields. These present complex challenges with innovative technology solutions underpinning them. The team is value orientated, high performing with strong business sponsorship, also cultivating deep partnerships with Microsoft and Google to deliver unique and award-winning solutions.As Head of Software Engineering, you will lead the evolution and strategic direction of the software chapter of London Market Technology. Reporting directly to the London Market CTO, you will champion best practices and emerging trends, nurture the culture and performance of the team, and collaborate closely with product, technology and business stakeholders across London Market and the wider Hiscox group. You will own the hiring strategy, organisational design, and budget for the function, ensuring we have the right talent and tooling to scale. You will manage a growing team of 30+ engineers spanning offices in London, York and Lisbon.You will be leading the development and enhancement of critical business applications and vendor integrations and ensuring their ongoing operational resilience and scalability. You will be proactive, challenge the teams to continuously learn and improve and ensure high quality solutions and reliable delivery and support. Communication across business layers is essential and experience in managing and driving a high-performing team is essential in this role.You will be familiar with modern development languages and tools, AI capabilities and cloud-based technology. Comprehension of agile principles and a pragmatic approach to delivery whilst maintaining standards will be required as we operate in a modern product owner, value stream and chapter-based model. You will also be skilled in identifying and acquiring technologies and managing the vendor relationships. Key Responsibilities: Provide technical leadership, guidance, and direction to the team, whilst taking overall accountability for their delivery Contribute to the overall London Market technology strategy as a member of the leadership team Collaborate with and support Product Managers with their value stream goals, including roadmap input, resource allocation and budget review Line management of senior engineers and ownership of overall chapter performance and compensation cycles Retention and development of talent, enabling career progression opportunities, identification of skill gaps and creating a succession pipeline Representation of London Market technology in required group forums, steercos and boards Establish standards and best practices across the chapter that are aligned with group and industry trends Identification and exploration of innovative solutions and/or technologies Promote re-use and simplification opportunities and alignment with divisional business and technology strategy Management of deployment of change into production in a risk aware, controlled, managed fashion Ensure that software and systems artefacts delivered are consistent with Hiscox design patterns, standards, and quality Management of key Vendor and Partner relationships, including use of Partners for staff augmentation where appropriate Appropriate ownership and escalation of relevant risks Desirable Experience and Skills: Experience working in agile environments with rapid change cycles and a product centric mindset Proven success leading high-performing teams and managing senior engineers, and a track record of shaping organisational culture Experience executing large scale business transformations and a strong portfolio of delivered solutions that directly impact P&L and operational efficiency Strong software development skills and background, including cloud architecture, full-stack development and DevSecOps Excellent communication skills and ability to adapt between low level engineering language to business exec level articulation Experience managing legacy on premise applications and leading their modernisation Knowledge of Insurance or the Llyod's Market is advantageous but not mandatory Behaviours: Confident, and articulate decision maker and communicator across technical, operational and business teams Open and collaborative style, continuously learning and sharing across division boundaries and breaking down silos Eager to learn about our business and focused on delivering business value and ROI Empowers and supports teams to make risk aware decisions in a psychologically safe environment Drives consistent, repeatable and high-quality solutions Strategic thinker with a pragmatic and constructive approach to problem-solving Comfortable working in a fast-paced, evolving environment. Able to inspire and support teams, encouraging innovation and continuous improvement High emotional intelligence and strong interpersonal skills Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
Feb 06, 2026
Full time
Head of Software Engineering page is loaded Head of Software Engineeringremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R Job Type: Permanent Build a brilliant future with Hiscox Position: Head of Software Engineering, London Market Reporting to: Chief Technology Officer Location: LondonThe London Market division of Hiscox focuses on big ticket speciality risks such as Marine and Energy, Major Property, Casualty, Crisis Management and Portfolio Solutions, and is regarded a leader in these fields. These present complex challenges with innovative technology solutions underpinning them. The team is value orientated, high performing with strong business sponsorship, also cultivating deep partnerships with Microsoft and Google to deliver unique and award-winning solutions.As Head of Software Engineering, you will lead the evolution and strategic direction of the software chapter of London Market Technology. Reporting directly to the London Market CTO, you will champion best practices and emerging trends, nurture the culture and performance of the team, and collaborate closely with product, technology and business stakeholders across London Market and the wider Hiscox group. You will own the hiring strategy, organisational design, and budget for the function, ensuring we have the right talent and tooling to scale. You will manage a growing team of 30+ engineers spanning offices in London, York and Lisbon.You will be leading the development and enhancement of critical business applications and vendor integrations and ensuring their ongoing operational resilience and scalability. You will be proactive, challenge the teams to continuously learn and improve and ensure high quality solutions and reliable delivery and support. Communication across business layers is essential and experience in managing and driving a high-performing team is essential in this role.You will be familiar with modern development languages and tools, AI capabilities and cloud-based technology. Comprehension of agile principles and a pragmatic approach to delivery whilst maintaining standards will be required as we operate in a modern product owner, value stream and chapter-based model. You will also be skilled in identifying and acquiring technologies and managing the vendor relationships. Key Responsibilities: Provide technical leadership, guidance, and direction to the team, whilst taking overall accountability for their delivery Contribute to the overall London Market technology strategy as a member of the leadership team Collaborate with and support Product Managers with their value stream goals, including roadmap input, resource allocation and budget review Line management of senior engineers and ownership of overall chapter performance and compensation cycles Retention and development of talent, enabling career progression opportunities, identification of skill gaps and creating a succession pipeline Representation of London Market technology in required group forums, steercos and boards Establish standards and best practices across the chapter that are aligned with group and industry trends Identification and exploration of innovative solutions and/or technologies Promote re-use and simplification opportunities and alignment with divisional business and technology strategy Management of deployment of change into production in a risk aware, controlled, managed fashion Ensure that software and systems artefacts delivered are consistent with Hiscox design patterns, standards, and quality Management of key Vendor and Partner relationships, including use of Partners for staff augmentation where appropriate Appropriate ownership and escalation of relevant risks Desirable Experience and Skills: Experience working in agile environments with rapid change cycles and a product centric mindset Proven success leading high-performing teams and managing senior engineers, and a track record of shaping organisational culture Experience executing large scale business transformations and a strong portfolio of delivered solutions that directly impact P&L and operational efficiency Strong software development skills and background, including cloud architecture, full-stack development and DevSecOps Excellent communication skills and ability to adapt between low level engineering language to business exec level articulation Experience managing legacy on premise applications and leading their modernisation Knowledge of Insurance or the Llyod's Market is advantageous but not mandatory Behaviours: Confident, and articulate decision maker and communicator across technical, operational and business teams Open and collaborative style, continuously learning and sharing across division boundaries and breaking down silos Eager to learn about our business and focused on delivering business value and ROI Empowers and supports teams to make risk aware decisions in a psychologically safe environment Drives consistent, repeatable and high-quality solutions Strategic thinker with a pragmatic and constructive approach to problem-solving Comfortable working in a fast-paced, evolving environment. Able to inspire and support teams, encouraging innovation and continuous improvement High emotional intelligence and strong interpersonal skills Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled authorities, they purchase our Success Plans. The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions for our designated customers/accounts. This role plays a critical part in strategizing, prioritizing, and enhancing internal relationships ; ensuring our customers receive the support they need to succeed with Salesforce by working internally with the right teams at the right time. Responsibilities Collaborate with internal Sales and Customer Success key stakeholders to strategically prioritize customer retention and mitigate attrition. Orchestrate alignment between account information, sales leaders, and investment goals of defined success plan portfolio . Consistently review Customer Success Scores and other meaningful metrics recommending appropriate options to support customer needs. Collaborate with Product Education to programmatically recommend and deploy success plan entitlements to improve customer adoption. Manage to our Investment Program guidelines and ensure sales leaders are aligned with investment priorities . Leverage data to ensure priorities are aligned with the highest impact investments and communicate impact with stakeholders. Promote CSG resources through multi-channel communication , ensuring leaders and AE's understand and use the customer success support process . Coordinate and support business review meetings with OU leads, improving the overall Account Success Quarterly Business Review experience . Co-create business reviews for Sales in collaboration Renewals , Success Plan Sales , and other key stakeholders Preferred Qualifications and Skills 6+ years in Sales, Customer Success, or related fields , preferably within the SaaS landscape. Proficiency in Salesforce's product suite, with a keen understanding of its capabilities and best application practices. Proven track record to forge and cultivate relationships , serving as a trusted advisor that brings tangible business value to clients. Capable to navigate complicated discussions, handle objections , and drive alignment. Expertise in at least one line of business (LoB) or specific industry sector. An academic degree or equivalent experience, with preference for candidates showcasing aligned experiences that cater to the nuances of the role.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Feb 06, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled authorities, they purchase our Success Plans. The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions for our designated customers/accounts. This role plays a critical part in strategizing, prioritizing, and enhancing internal relationships ; ensuring our customers receive the support they need to succeed with Salesforce by working internally with the right teams at the right time. Responsibilities Collaborate with internal Sales and Customer Success key stakeholders to strategically prioritize customer retention and mitigate attrition. Orchestrate alignment between account information, sales leaders, and investment goals of defined success plan portfolio . Consistently review Customer Success Scores and other meaningful metrics recommending appropriate options to support customer needs. Collaborate with Product Education to programmatically recommend and deploy success plan entitlements to improve customer adoption. Manage to our Investment Program guidelines and ensure sales leaders are aligned with investment priorities . Leverage data to ensure priorities are aligned with the highest impact investments and communicate impact with stakeholders. Promote CSG resources through multi-channel communication , ensuring leaders and AE's understand and use the customer success support process . Coordinate and support business review meetings with OU leads, improving the overall Account Success Quarterly Business Review experience . Co-create business reviews for Sales in collaboration Renewals , Success Plan Sales , and other key stakeholders Preferred Qualifications and Skills 6+ years in Sales, Customer Success, or related fields , preferably within the SaaS landscape. Proficiency in Salesforce's product suite, with a keen understanding of its capabilities and best application practices. Proven track record to forge and cultivate relationships , serving as a trusted advisor that brings tangible business value to clients. Capable to navigate complicated discussions, handle objections , and drive alignment. Expertise in at least one line of business (LoB) or specific industry sector. An academic degree or equivalent experience, with preference for candidates showcasing aligned experiences that cater to the nuances of the role.Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Based at Culham, Oxfordshire or Griffin Park, Cumbria (hybrid working) Salary up to £62,509 plus a £2,000 South East Allowance (South-East England based Staff only) and generous benefits package Permanent/Full Time (37.5 hours per week) The Civil Nuclear Constabulary (CNC) is an armed police service that's dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, it's vital that we recruit skilled and committed professionals to join our high-performing team. This is an exciting time to join our System Support team. The CNC uses Oracle functionality across its departments - Finance, Procurement, HCM, Talent Learn and Recruitment. We are looking for an expert to join us as the Head of Oracle Systems Support and Development, to develop and improve the service - and ensure its efficiency. The Head of BPSS Systems Support and Developmentis a critical role at the CNC - delivering successful solutions; by partnering with business and operational directorates to elicit requirements, and managing the design and development of BPSS Systems related modules. If successfully appointed in the role, you will be responsible for managing support, ensuring issue resolution, driving maintenance activities, tracking vendor performance, managing development efforts and ensuring projects are on track. You are accountable for the performance of the team and their motivation and collaboration. The HoSS&D should ensure continuous review and improvement to service delivery, to guarantee service design maintains fit for purpose. Key Accountabilities Strategic Alignment: Partner with business and other stakeholders to ensure BPSS supported systems, services and deliverables align with business needs. Daily Operations: Manage delivery of BPSS support services on a day-to-day basis. Issue Resolution: Broker effective communication and coordinate resolution of issues escalated from suppliers, partners, vendors and customers. Problem and Defect Management: Ensure pervasive system issues are analysed and resolved. Development Services: Ensure successful development and delivery of enhancements, improvements, and projects. Coordinate efforts with Project Managers to ensure no operational issues. Vendor Governance: Manage vendor support services, ensuring compliance with Contracts/ Service Level Agreements (SLAs) and meeting Key Performance Indicators (KPIs) Security Compliance: Ensure compliance with security practices, guidelines, and standards. Relationships: Develop and maintain trusted relationships with suppliers, partners, vendors and customers in support of business strategies and goals. Technical Leadership: Provide technical guidance and process expertise for the BPSS Solution and Other Systems supported. Team Leadership: Motivating, training, and developing your teams Resources: Managing spend and resources within the agreed budgets Collaboration: with the wider Organisation to driving innovation with our BPSS processes and systems. Training: Oversight of training strategy to ensure application knowledge increases within the team. Skills and Experience Bachelor's degree or higher ideally in computer science, engineering, business or another relevant field. Relevant / professional services qualification. Relevant qualification in contract management, and/or the willingness to gain qualification Strong leadership, planning, communication and interpersonal skills Experience in managing vendors, partners, suppliers and technical teams. Experience of designing successful service delivery models for ERP transformation projects Experience in Oracle Fusion, HCM and related Modules. Experience in planning of Technology support, change and maintenance Management experience of manage vendor support services, to ensure ensuring compliance with Contracts/ Service Level Agreements (SLAs) Proven ability to develop and maintain effective internal and external business relationships with various levels of management Highly developed interpersonal skills to work as a team member and customer liaison Some experience in a public sector role, preferably within policing. There will be occasional travel to other sites. A driving license is essential for this position in order to access these. Travel and accommodation will be paid for by the CNC. Please note that for any Culham based applicants that this role will initially be based at our HQ Culham until our relocation to Harwell in Autumn 2026 and the role thereafter will be based at Harwell. This role has been assessed as suitable for hybrid working with a 60% home/40% office split. Please note: Interviews will be taking place on the 10th and 11th February 2026. Benefits of working for the CNC 27.5 days annual leave (rising by 1 day after 2 years' service, and 0.5 days ever year thereafter until a total of 32.5 days is reached) plus Bank Holidays Additional 30 minutes time worked during the week to accrue additional leave of 3 days, which can be used for period between Christmas and New Year Flexi-time working scheme Bonus scheme - dependent on oganisational and personal performance, up to a maximum of 7% of salary Subsidised Costa Coffee, restaurant, and deli on site at Culham HQ Eligible to join the national Blue Light Card scheme, which offers discounts on a variety of products and services Enhanced family friendly and wellbeing policies Cycle to Work scheme As police staff the public expect us to display the highest standards, values, and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards. Equality, Diversity and Inclusion are central to the values of our organisation. At CNC we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work. Through the dedicated commitment of our affinity networks, ED&I team and wider HR departments, we are on a journey to embed our ED&I commitments, ensuring the CNC is an employer of choice; where everyone feels included. Please review the video links below which will give you an overview of the vetting process that you will be required to go through if you are successful in your application to join the CNC: Vetting: An Overview - Vetting and Finances - Vetting and Life Experiences -
Feb 06, 2026
Full time
Based at Culham, Oxfordshire or Griffin Park, Cumbria (hybrid working) Salary up to £62,509 plus a £2,000 South East Allowance (South-East England based Staff only) and generous benefits package Permanent/Full Time (37.5 hours per week) The Civil Nuclear Constabulary (CNC) is an armed police service that's dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, it's vital that we recruit skilled and committed professionals to join our high-performing team. This is an exciting time to join our System Support team. The CNC uses Oracle functionality across its departments - Finance, Procurement, HCM, Talent Learn and Recruitment. We are looking for an expert to join us as the Head of Oracle Systems Support and Development, to develop and improve the service - and ensure its efficiency. The Head of BPSS Systems Support and Developmentis a critical role at the CNC - delivering successful solutions; by partnering with business and operational directorates to elicit requirements, and managing the design and development of BPSS Systems related modules. If successfully appointed in the role, you will be responsible for managing support, ensuring issue resolution, driving maintenance activities, tracking vendor performance, managing development efforts and ensuring projects are on track. You are accountable for the performance of the team and their motivation and collaboration. The HoSS&D should ensure continuous review and improvement to service delivery, to guarantee service design maintains fit for purpose. Key Accountabilities Strategic Alignment: Partner with business and other stakeholders to ensure BPSS supported systems, services and deliverables align with business needs. Daily Operations: Manage delivery of BPSS support services on a day-to-day basis. Issue Resolution: Broker effective communication and coordinate resolution of issues escalated from suppliers, partners, vendors and customers. Problem and Defect Management: Ensure pervasive system issues are analysed and resolved. Development Services: Ensure successful development and delivery of enhancements, improvements, and projects. Coordinate efforts with Project Managers to ensure no operational issues. Vendor Governance: Manage vendor support services, ensuring compliance with Contracts/ Service Level Agreements (SLAs) and meeting Key Performance Indicators (KPIs) Security Compliance: Ensure compliance with security practices, guidelines, and standards. Relationships: Develop and maintain trusted relationships with suppliers, partners, vendors and customers in support of business strategies and goals. Technical Leadership: Provide technical guidance and process expertise for the BPSS Solution and Other Systems supported. Team Leadership: Motivating, training, and developing your teams Resources: Managing spend and resources within the agreed budgets Collaboration: with the wider Organisation to driving innovation with our BPSS processes and systems. Training: Oversight of training strategy to ensure application knowledge increases within the team. Skills and Experience Bachelor's degree or higher ideally in computer science, engineering, business or another relevant field. Relevant / professional services qualification. Relevant qualification in contract management, and/or the willingness to gain qualification Strong leadership, planning, communication and interpersonal skills Experience in managing vendors, partners, suppliers and technical teams. Experience of designing successful service delivery models for ERP transformation projects Experience in Oracle Fusion, HCM and related Modules. Experience in planning of Technology support, change and maintenance Management experience of manage vendor support services, to ensure ensuring compliance with Contracts/ Service Level Agreements (SLAs) Proven ability to develop and maintain effective internal and external business relationships with various levels of management Highly developed interpersonal skills to work as a team member and customer liaison Some experience in a public sector role, preferably within policing. There will be occasional travel to other sites. A driving license is essential for this position in order to access these. Travel and accommodation will be paid for by the CNC. Please note that for any Culham based applicants that this role will initially be based at our HQ Culham until our relocation to Harwell in Autumn 2026 and the role thereafter will be based at Harwell. This role has been assessed as suitable for hybrid working with a 60% home/40% office split. Please note: Interviews will be taking place on the 10th and 11th February 2026. Benefits of working for the CNC 27.5 days annual leave (rising by 1 day after 2 years' service, and 0.5 days ever year thereafter until a total of 32.5 days is reached) plus Bank Holidays Additional 30 minutes time worked during the week to accrue additional leave of 3 days, which can be used for period between Christmas and New Year Flexi-time working scheme Bonus scheme - dependent on oganisational and personal performance, up to a maximum of 7% of salary Subsidised Costa Coffee, restaurant, and deli on site at Culham HQ Eligible to join the national Blue Light Card scheme, which offers discounts on a variety of products and services Enhanced family friendly and wellbeing policies Cycle to Work scheme As police staff the public expect us to display the highest standards, values, and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards. Equality, Diversity and Inclusion are central to the values of our organisation. At CNC we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work. Through the dedicated commitment of our affinity networks, ED&I team and wider HR departments, we are on a journey to embed our ED&I commitments, ensuring the CNC is an employer of choice; where everyone feels included. Please review the video links below which will give you an overview of the vetting process that you will be required to go through if you are successful in your application to join the CNC: Vetting: An Overview - Vetting and Finances - Vetting and Life Experiences -
