Are you an experienced National Account Manager who enjoys managing major accounts, developing strategic partnerships and driving sales growth? Do you want to work in a role that combines commercial impact with genuine environmental purpose? We're recruiting on behalf of a well-established, sustainability-led packaging manufacturer supplying environmentally responsible packaging solutions to the foodservice sector. The business is recognised for its innovative compostable packaging products and its commitment to helping organisations reduce waste and improve sustainability. Due to continued growth, the business is looking to appoint a National Account Manager to manage and grow key national accounts across the UK, developing existing relationships while proactively identifying new business opportunities across several foodservice sectors. The Role This is a national, field-based sales role focused on developing key customer relationships and driving sustainable sales growth across major end users. You will work closely with distribution partners and customer groups within sectors such as education, healthcare, contract caterers and foodservice, helping organisations adopt more sustainable packaging solutions. You'll spend a significant amount of time meeting customers, building relationships and identifying opportunities to expand business across key accounts. Key responsibilities include: Managing and developing key national customer accounts Growing revenue by expanding product adoption within existing customers Identifying and securing new sector opportunities and strategic customers Building strong relationships with senior decision-makers across major organisations Working collaboratively with distributor partners to drive demand and sales growth Delivering product training and presentations to distributor sales teams Contributing to the delivery of national sales targets and commercial strategy About You This role will suit an ambitious sales professional who: Has experience in national account management, key account management or B2B sales Is confident building relationships with senior stakeholders and decision-makers Has experience managing complex sales opportunities and multiple stakeholders Is commercially driven, target-focused and highly organised Enjoys working independently while collaborating with wider commercial teams Has experience in foodservice, packaging, or a related B2B sector (advantageous but not essential) Has a genuine interest in sustainability and environmentally responsible products What's on Offer £45,000 - £50,000 basic salary Car allowance Bonus Company benefits package This is an excellent opportunity to join a growing business operating at the forefront of sustainable packaging and take ownership of national accounts within a purpose-driven organisation.
Apr 06, 2026
Full time
Are you an experienced National Account Manager who enjoys managing major accounts, developing strategic partnerships and driving sales growth? Do you want to work in a role that combines commercial impact with genuine environmental purpose? We're recruiting on behalf of a well-established, sustainability-led packaging manufacturer supplying environmentally responsible packaging solutions to the foodservice sector. The business is recognised for its innovative compostable packaging products and its commitment to helping organisations reduce waste and improve sustainability. Due to continued growth, the business is looking to appoint a National Account Manager to manage and grow key national accounts across the UK, developing existing relationships while proactively identifying new business opportunities across several foodservice sectors. The Role This is a national, field-based sales role focused on developing key customer relationships and driving sustainable sales growth across major end users. You will work closely with distribution partners and customer groups within sectors such as education, healthcare, contract caterers and foodservice, helping organisations adopt more sustainable packaging solutions. You'll spend a significant amount of time meeting customers, building relationships and identifying opportunities to expand business across key accounts. Key responsibilities include: Managing and developing key national customer accounts Growing revenue by expanding product adoption within existing customers Identifying and securing new sector opportunities and strategic customers Building strong relationships with senior decision-makers across major organisations Working collaboratively with distributor partners to drive demand and sales growth Delivering product training and presentations to distributor sales teams Contributing to the delivery of national sales targets and commercial strategy About You This role will suit an ambitious sales professional who: Has experience in national account management, key account management or B2B sales Is confident building relationships with senior stakeholders and decision-makers Has experience managing complex sales opportunities and multiple stakeholders Is commercially driven, target-focused and highly organised Enjoys working independently while collaborating with wider commercial teams Has experience in foodservice, packaging, or a related B2B sector (advantageous but not essential) Has a genuine interest in sustainability and environmentally responsible products What's on Offer £45,000 - £50,000 basic salary Car allowance Bonus Company benefits package This is an excellent opportunity to join a growing business operating at the forefront of sustainable packaging and take ownership of national accounts within a purpose-driven organisation.
Jonathan Lee Recruitment
Milton Keynes, Buckinghamshire
Field Sales Engineer - South Our client is a German owned global operating company which designs, manufactures and supplies surface measurement equipment, metrology equipment, metering and gauges across a range of industries. To support their continued UK market presence and growth, they are seeking a hybrid working Field Sales Engineer to manage and further develop their Southern UK market encompassing South Wales, the SW and SE. Ideally with exposure to similar surface metrology (roughness, contour, form, roundness) and dimensional measurement instruments or their applications (CNC machining etc ), they typically offer measurement solutions into industries such as aerospace, defence, medical, automotive, oil & gas and research establishments. Responsibilities: Reporting to the UK Sales Manager and working with the small team in the UK, the successful candidate will be responsible for developing sales of the entire product range to both existing and new clients. You will ensure the CRM system is maintained logging visits and opportunities that you find or are working on. This is an active hunting role with some key account management. Products range from £100 to over £350,000 and therefore you will have several 'project driven' opportunities ongoing at the same time. You are to ensure these are worked on closely with regular meetings with the end user to ensure the very best chance of securing orders. Customers can vary considerably in size and therefore you will be engaging on a range of applications, mainly focused on machining and 'metals-use' manufacturing. The sales cycle can be from one week through to months depending on application and spend. This role will also support some resale distributors within the territory who will require additional development and engagement such as notifying them of any special promotions, price increases and new products. You will be required to provide product demos of some products including mobile surface finish testers and 1D/2D height gauges. This is a hybrid home based role with visits to the head office in Bedfordshire when required or requested - roughly a 30/70 split of home office activity with face-to-face meetings with clients and prospects. This role may also require staying away from home from time to time to enable proactive development of the sales area. Where possible, candidates would ideally be in commuting distance of the MK office. Occasional trips to the headquarters in Germany will also be required for training etc. Successful applicants will have at least 3 years' experience in technical sales - if possible, with a metrology / CNC machining awareness (with a demonstrable track record). You will have excellent communication and presentation skills, as well as being able to manage your time effectively and efficiently. This is a professionally facing BD and sales role. Note, consideration could be made for suitably qualified graduates who have an interest in a career in business development and sales. You must be a team player eager to help your colleagues wherever possible. You must be self-motivated, committed and passionate about your job, being polite, professional and punctual. You must have a desire to succeed and achieve goals given to you, and those you set for yourself. Where possible, have an engineering background (within manufacturing such as CNC operation) would be advantageous Previous use of Salesforce CRM, or similar. Proficient in Excel, Word, PowerPoint. Experience of sales development strategies. This is a sales growth targeted role working with an established company which provides a range of products and services. The position comes with a good salary and bonus structure, company car and other benefits. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 06, 2026
Full time
Field Sales Engineer - South Our client is a German owned global operating company which designs, manufactures and supplies surface measurement equipment, metrology equipment, metering and gauges across a range of industries. To support their continued UK market presence and growth, they are seeking a hybrid working Field Sales Engineer to manage and further develop their Southern UK market encompassing South Wales, the SW and SE. Ideally with exposure to similar surface metrology (roughness, contour, form, roundness) and dimensional measurement instruments or their applications (CNC machining etc ), they typically offer measurement solutions into industries such as aerospace, defence, medical, automotive, oil & gas and research establishments. Responsibilities: Reporting to the UK Sales Manager and working with the small team in the UK, the successful candidate will be responsible for developing sales of the entire product range to both existing and new clients. You will ensure the CRM system is maintained logging visits and opportunities that you find or are working on. This is an active hunting role with some key account management. Products range from £100 to over £350,000 and therefore you will have several 'project driven' opportunities ongoing at the same time. You are to ensure these are worked on closely with regular meetings with the end user to ensure the very best chance of securing orders. Customers can vary considerably in size and therefore you will be engaging on a range of applications, mainly focused on machining and 'metals-use' manufacturing. The sales cycle can be from one week through to months depending on application and spend. This role will also support some resale distributors within the territory who will require additional development and engagement such as notifying them of any special promotions, price increases and new products. You will be required to provide product demos of some products including mobile surface finish testers and 1D/2D height gauges. This is a hybrid home based role with visits to the head office in Bedfordshire when required or requested - roughly a 30/70 split of home office activity with face-to-face meetings with clients and prospects. This role may also require staying away from home from time to time to enable proactive development of the sales area. Where possible, candidates would ideally be in commuting distance of the MK office. Occasional trips to the headquarters in Germany will also be required for training etc. Successful applicants will have at least 3 years' experience in technical sales - if possible, with a metrology / CNC machining awareness (with a demonstrable track record). You will have excellent communication and presentation skills, as well as being able to manage your time effectively and efficiently. This is a professionally facing BD and sales role. Note, consideration could be made for suitably qualified graduates who have an interest in a career in business development and sales. You must be a team player eager to help your colleagues wherever possible. You must be self-motivated, committed and passionate about your job, being polite, professional and punctual. You must have a desire to succeed and achieve goals given to you, and those you set for yourself. Where possible, have an engineering background (within manufacturing such as CNC operation) would be advantageous Previous use of Salesforce CRM, or similar. Proficient in Excel, Word, PowerPoint. Experience of sales development strategies. This is a sales growth targeted role working with an established company which provides a range of products and services. The position comes with a good salary and bonus structure, company car and other benefits. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
A leading Big 4 accountancy practice are seeking an Senior Manager to join their expanding Transfer Pricing Team in London. The transfer pricing team is a highly dynamic and successful area within their tax business. A constantly changing and increasingly significant field, the transfer pricing team helps clients establish, document and defend market based pricing terms in relation to transactions click apply for full job details
Apr 06, 2026
Full time
A leading Big 4 accountancy practice are seeking an Senior Manager to join their expanding Transfer Pricing Team in London. The transfer pricing team is a highly dynamic and successful area within their tax business. A constantly changing and increasingly significant field, the transfer pricing team helps clients establish, document and defend market based pricing terms in relation to transactions click apply for full job details
Contracting Finance Manager £50,000 depending open experience Petersfield Full time Permanent Are you fully ACCA/CIMA qualified Accountant or close to completion?Do you have experience within an operational finance role? Attega Group is working on behalf of our client as their in-house recruitment provider.We are currently recruiting for a full time Contracting Finance Manager to join their team.The main purpose of this Contracting Finance Manager role is to provide financial oversight and control across the UK Contracting business, ensuring that financial risks are understood, challenged and managed throughout the contract lifecycle. The role operates at the intersection of Finance and Commercial, supporting delivery teams while maintaining strong financial discipline across revenue recognition, cost forecasting and contract risk. In return, our client is offering a salary of up to £50,000 P/A , depending on experience.Company benefits also include: 25 days holiday + bank holidays Pension after probation Company events Progressional and training opportunities This role is full-time and permanent . The hours of work will be 08:00 to 16:00 Monday to Thursday and 08:00 to 15:30 on Friday (30 minutes for lunch) hours per week. Reporting to the Financial Director your responsibilities will include: Support the preparation and review of monthly Contracting results, ensuring accuracy and completeness of revenue, costs and margins. Own and review cost to complete assessments, ensuring consistency and appropriate challenge. Support the preparation of contract-specific provisions including COS, CRN and BDP. Ensure revenue recognition is appropriate and aligned with contract performance. Participate in regular project reviews with Commercial and Operational teams. Identify and assess financial risks across the contract lifecycle. Apply sound judgement to escalate risks in a timely and appropriate manner. Maintain visibility of contract performance and emerging issues. Work closely with the Commercial team to challenge assumptions, forecasts and contract performance. Build effective working relationships with stakeholders Present monthly Contracting results to the Contracting Management team. Provide clear commentary on performance, risks and variances. Support budgeting and forecasting processes for the Contracting business. The ideal candidate: Qualified accountant (ACCA / CIMA / ACA) or nearing qualification. Experience in an operational finance role. Strong understanding of financial reporting and cost control. Confident communicator with the ability to challenge constructively. Experience within construction, contracting or project-based environments. (Desirable ) Understanding of revenue recognition and cost-to-complete accounting. (Desirable) For more information on our Contracting Finance Manager role, please contact Liz in the Attega Group offices today!
Apr 06, 2026
Full time
Contracting Finance Manager £50,000 depending open experience Petersfield Full time Permanent Are you fully ACCA/CIMA qualified Accountant or close to completion?Do you have experience within an operational finance role? Attega Group is working on behalf of our client as their in-house recruitment provider.We are currently recruiting for a full time Contracting Finance Manager to join their team.The main purpose of this Contracting Finance Manager role is to provide financial oversight and control across the UK Contracting business, ensuring that financial risks are understood, challenged and managed throughout the contract lifecycle. The role operates at the intersection of Finance and Commercial, supporting delivery teams while maintaining strong financial discipline across revenue recognition, cost forecasting and contract risk. In return, our client is offering a salary of up to £50,000 P/A , depending on experience.Company benefits also include: 25 days holiday + bank holidays Pension after probation Company events Progressional and training opportunities This role is full-time and permanent . The hours of work will be 08:00 to 16:00 Monday to Thursday and 08:00 to 15:30 on Friday (30 minutes for lunch) hours per week. Reporting to the Financial Director your responsibilities will include: Support the preparation and review of monthly Contracting results, ensuring accuracy and completeness of revenue, costs and margins. Own and review cost to complete assessments, ensuring consistency and appropriate challenge. Support the preparation of contract-specific provisions including COS, CRN and BDP. Ensure revenue recognition is appropriate and aligned with contract performance. Participate in regular project reviews with Commercial and Operational teams. Identify and assess financial risks across the contract lifecycle. Apply sound judgement to escalate risks in a timely and appropriate manner. Maintain visibility of contract performance and emerging issues. Work closely with the Commercial team to challenge assumptions, forecasts and contract performance. Build effective working relationships with stakeholders Present monthly Contracting results to the Contracting Management team. Provide clear commentary on performance, risks and variances. Support budgeting and forecasting processes for the Contracting business. The ideal candidate: Qualified accountant (ACCA / CIMA / ACA) or nearing qualification. Experience in an operational finance role. Strong understanding of financial reporting and cost control. Confident communicator with the ability to challenge constructively. Experience within construction, contracting or project-based environments. (Desirable ) Understanding of revenue recognition and cost-to-complete accounting. (Desirable) For more information on our Contracting Finance Manager role, please contact Liz in the Attega Group offices today!
Link to role presentation video: Thanks for stopping by and learning more about this role at Sitemate! ️ We'd love to hear from you Overview We are looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. This role is focused on owning customer outcomes end to end, ensuring customers realise value quickly and expand their usage over time. You'll work closely with customers to configure workflows, solve problems, and embed our platform into their operations. Employment: OTE Remuneration: £77,000 (incl. Pension) Base Salary: £69,300 (incl. Pension) Commission: £7,700 (incl. Pension) About Sitemate: Sitemate builds best in class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day. We've achieved strong product market fit - generating thousands of new monthly leads through word of mouth and organic marketing alone. Backed by Blackbird, Australia and New Zealand's venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting edge product design to build tools that modernise one of the world's largest and most essential industries. Life at Sitemate At Sitemate, you'll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You'll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from under represented ethnic backgrounds, 43% identify as female, and our team spans ages 22-51. How We Work Transparency: Monthly All Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a "Life Story" from one team member - building genuine connection and understanding across our global team. High Velocity: We use best in class, integrated systems to eliminate manual work and give you the information you need to make fast, high quality decisions. Hustle: You'll be rewarded for performance. Seven of our last ten pay increases were proactive - driven by results, not requests. Autonomy: We focus on outcomes, not hours. You'll have flexibility to manage your day, with no time monitoring or unnecessary meetings. Collaboration: You'll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day. What We Offer Competitive, performance based remuneration Equity options - own a piece of what you're helping to build 20 days paid annual leave, plus sick, carer's, and compassionate leave Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) Learning & Development - professional growth budget and transparent career plans Laptop and home office setup budget Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions Equal Opportunity We're proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team's diversity is one of the greatest strengths, and we're committed to ensuring an inclusive environment where everyone can thrive. Learn More About Sitemate Podcasts 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture 2023: CMO Lance Hodgson - on accelerating your career 2022: CTO Tim Bray - on building quality features that solve real customer problems Want to know what it's like to work at Sitemate? Hear it straight from the team: People of Sitemate Read what our customers say: G2 Crowd, Trust Radius Team Offsites: 2022, 2023, 2024, 2025 Team Context Part of the Go To Market function working closely with Sales and Support High performance, fast paced environment with strong operational standards Collaborative culture with a focus on ownership, continuous improvement, and coaching Opportunity to contribute to process improvement and team development Day-to-Day Own a portfolio of customers as their primary point of contact Onboard new customers and drive successful implementation Prescribe recommendations for configuring the platform across various construction use cases Monitor account health, identify churn risks, and proactively intervene Drive product adoption, retention, and expansion opportunities Collaborate cross functionally with Sales, Product, and Support Challenges Managing a diverse portfolio of customers at different lifecycle stages Prioritising effectively in a fast paced, high expectation environment Navigating a steep learning curve in the early months Adapting to structured processes and adopting new ways of working Who This Role is For Someone who demonstrates strong ownership and consistently delivers high quality outcomes A self driven, growth oriented operator who proactively solves problems A team player who contributes to culture, coaches others, and improves processes Someone comfortable working in a fast paced SaaS environment with high standards Who This Role is Not For Candidates without prior experience in customer facing commercial roles (Customer Success, Account Management, or similar) Individuals who require close direction or prefer highly structured, low change environments Those not comfortable with pace, accountability, and continuous improvement Skills & Experience Must Have: Customer facing commercial experience (Customer Success, Account Management, or similar) Strong analytical and problem solving skills High ownership and execution capability Excellent communication and stakeholder management Ability to manage multiple priorities effectively Nice to Have: Experience in SaaS or construction technology Coaching or mentoring experience Adaptability and flexibility in fast paced environments ️ Tools Essential Tools: Microsoft Office Suite Slack Salesforce Front Confluence Loom Video conferencing (Zoom / Teams) and calendar tools (scheduling, invites) Bonus Tools: Excel Support tools (e.g. Intercom) Call recording/coaching tools (e.g. Fathom) Analytics / reporting (e.g. Power BI / Tableau) Project/task tools (e.g. Trello / Jira) First 6 Months - Success Criteria By month 6, the person will have: Successfully onboarded and managed a portfolio of customers Built strong relationships with key stakeholders across accounts Demonstrated the ability to identify and mitigate churn risks Driven measurable improvements in customer adoption and engagement Become confident in prescribing solutions and workflows within the platform Contributed to team processes and shared learnings (PLEASE Note: We do not use recruitment partners or services, so please save your time and don't reach out)
Apr 06, 2026
Full time
Link to role presentation video: Thanks for stopping by and learning more about this role at Sitemate! ️ We'd love to hear from you Overview We are looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. This role is focused on owning customer outcomes end to end, ensuring customers realise value quickly and expand their usage over time. You'll work closely with customers to configure workflows, solve problems, and embed our platform into their operations. Employment: OTE Remuneration: £77,000 (incl. Pension) Base Salary: £69,300 (incl. Pension) Commission: £7,700 (incl. Pension) About Sitemate: Sitemate builds best in class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day. We've achieved strong product market fit - generating thousands of new monthly leads through word of mouth and organic marketing alone. Backed by Blackbird, Australia and New Zealand's venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting edge product design to build tools that modernise one of the world's largest and most essential industries. Life at Sitemate At Sitemate, you'll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You'll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from under represented ethnic backgrounds, 43% identify as female, and our team spans ages 22-51. How We Work Transparency: Monthly All Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a "Life Story" from one team member - building genuine connection and understanding across our global team. High Velocity: We use best in class, integrated systems to eliminate manual work and give you the information you need to make fast, high quality decisions. Hustle: You'll be rewarded for performance. Seven of our last ten pay increases were proactive - driven by results, not requests. Autonomy: We focus on outcomes, not hours. You'll have flexibility to manage your day, with no time monitoring or unnecessary meetings. Collaboration: You'll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day. What We Offer Competitive, performance based remuneration Equity options - own a piece of what you're helping to build 20 days paid annual leave, plus sick, carer's, and compassionate leave Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) Learning & Development - professional growth budget and transparent career plans Laptop and home office setup budget Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions Equal Opportunity We're proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team's diversity is one of the greatest strengths, and we're committed to ensuring an inclusive environment where everyone can thrive. Learn More About Sitemate Podcasts 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture 2023: CMO Lance Hodgson - on accelerating your career 2022: CTO Tim Bray - on building quality features that solve real customer problems Want to know what it's like to work at Sitemate? Hear it straight from the team: People of Sitemate Read what our customers say: G2 Crowd, Trust Radius Team Offsites: 2022, 2023, 2024, 2025 Team Context Part of the Go To Market function working closely with Sales and Support High performance, fast paced environment with strong operational standards Collaborative culture with a focus on ownership, continuous improvement, and coaching Opportunity to contribute to process improvement and team development Day-to-Day Own a portfolio of customers as their primary point of contact Onboard new customers and drive successful implementation Prescribe recommendations for configuring the platform across various construction use cases Monitor account health, identify churn risks, and proactively intervene Drive product adoption, retention, and expansion opportunities Collaborate cross functionally with Sales, Product, and Support Challenges Managing a diverse portfolio of customers at different lifecycle stages Prioritising effectively in a fast paced, high expectation environment Navigating a steep learning curve in the early months Adapting to structured processes and adopting new ways of working Who This Role is For Someone who demonstrates strong ownership and consistently delivers high quality outcomes A self driven, growth oriented operator who proactively solves problems A team player who contributes to culture, coaches others, and improves processes Someone comfortable working in a fast paced SaaS environment with high standards Who This Role is Not For Candidates without prior experience in customer facing commercial roles (Customer Success, Account Management, or similar) Individuals who require close direction or prefer highly structured, low change environments Those not comfortable with pace, accountability, and continuous improvement Skills & Experience Must Have: Customer facing commercial experience (Customer Success, Account Management, or similar) Strong analytical and problem solving skills High ownership and execution capability Excellent communication and stakeholder management Ability to manage multiple priorities effectively Nice to Have: Experience in SaaS or construction technology Coaching or mentoring experience Adaptability and flexibility in fast paced environments ️ Tools Essential Tools: Microsoft Office Suite Slack Salesforce Front Confluence Loom Video conferencing (Zoom / Teams) and calendar tools (scheduling, invites) Bonus Tools: Excel Support tools (e.g. Intercom) Call recording/coaching tools (e.g. Fathom) Analytics / reporting (e.g. Power BI / Tableau) Project/task tools (e.g. Trello / Jira) First 6 Months - Success Criteria By month 6, the person will have: Successfully onboarded and managed a portfolio of customers Built strong relationships with key stakeholders across accounts Demonstrated the ability to identify and mitigate churn risks Driven measurable improvements in customer adoption and engagement Become confident in prescribing solutions and workflows within the platform Contributed to team processes and shared learnings (PLEASE Note: We do not use recruitment partners or services, so please save your time and don't reach out)
collaborate recruitment
High Wycombe, Buckinghamshire
Manage and Develop a designated portfolio of customers Identify and develop new business opportunities within your portfolio FMCG industry experience required Exciting opportunity for a National Account Manager to join a globally recognised organisation in the FMCG sector. Fabulous team, competitive package! NATIONAL ACCOUNT MANAGER JOB SUMMARY: Salary Up to: £53k (including car allowance) + 30% Profit-Related Bonus (circa £60k OTE) Location: Hybrid (Office Based in Bucks 3 days per week - rest of the week field / home based) Permanent: full-time position (37 hours per week) About the Company: Our client is a specialist within the FMCG sector, renowned globally for delivering high-quality products through a portfolio of flagship brands. With operations across the UK and a head office in Bucks, our client is looking for an experienced National Account Manager who is able to hit the ground running, looking after their customer accounts across 4 major supermarkets. The National Account Manager will be joining an established, growing team and benefit from a collaborative environment, in an organisation that prides itself on its vibrant, friendly culture where colleagues truly enjoy coming to work! The Role: The successful NAM will take ownership of a designated portfolio of customers, managing and developing these relationships to drive profitable growth across their customer's household section. You will champion solutions that deliver mutually beneficial outcomes, while supporting their long-term success. Key Responsibilities: Develop trusted relationships across your customer portfolio, meeting with buyers and key decision makers Identify and develop new business opportunities with seasonal buyers Gain a thorough understanding of customer needs and requirements in order to offer the most appropriate products and services Continuously propose solutions that align with both customer objectives and company goals Ensure timely delivery of the correct products and services to customers Act as the primary communication link between key customers and internal teams, ensuring seamless service Build comprehensive knowledge of your channel, including contacts, associations, market positioning, and strategy Resolve customer issues and complaints promptly to maintain trust and strong relationships Drive new sales using market data and analytical insights Prepare regular progress reports and forecasts, including monthly channel review updates to senior management, demonstrating in-depth account knowledge Attend standout hospitality events, gala dinners, and trade shows, representing the business and building strong relationships in style. Experience and Skills required: Proven Sales experience within an FMCG environment/selling FMCG brands Strong Account Management experience, with the ability to provide solutions based on customer needs Excellent communication skills with the ability to work with internal / external stakeholders at all levels Ability / Willingness to drive new business sales Excellent analytical and organisational skills with an upbeat, positive attitude A conscientious self-starter with a strong commitment to teamwork and the ability to work on your own initiative Full, clean driving licence Please note that due to the hybrid work arrangement, you will need to live within commuting distance of Marlow What's on Offer: Competitive salary: £51,128pa (including car allowance) 30% profit-related bonus scheme (circa £60k OTE) Generous life assurance cover (up to 4 times salary) Up to 25 days paid annual leave plus bank holidays Pension scheme Employee Assistance Programme Free onsite parking Hybrid working (3 days per week in office) Periodic voucher reward schemes Opportunity to attend fantastic gala events and hospitality experiences, as well as some European travel This is an excellent opportunity for an ambitious National Account Manager to join a thriving business with exceptional people, outstanding culture, and fantastic perks! If you are ready to take your career to the next level in a company that truly values its team, we would love to hear from you!
Apr 06, 2026
Full time
Manage and Develop a designated portfolio of customers Identify and develop new business opportunities within your portfolio FMCG industry experience required Exciting opportunity for a National Account Manager to join a globally recognised organisation in the FMCG sector. Fabulous team, competitive package! NATIONAL ACCOUNT MANAGER JOB SUMMARY: Salary Up to: £53k (including car allowance) + 30% Profit-Related Bonus (circa £60k OTE) Location: Hybrid (Office Based in Bucks 3 days per week - rest of the week field / home based) Permanent: full-time position (37 hours per week) About the Company: Our client is a specialist within the FMCG sector, renowned globally for delivering high-quality products through a portfolio of flagship brands. With operations across the UK and a head office in Bucks, our client is looking for an experienced National Account Manager who is able to hit the ground running, looking after their customer accounts across 4 major supermarkets. The National Account Manager will be joining an established, growing team and benefit from a collaborative environment, in an organisation that prides itself on its vibrant, friendly culture where colleagues truly enjoy coming to work! The Role: The successful NAM will take ownership of a designated portfolio of customers, managing and developing these relationships to drive profitable growth across their customer's household section. You will champion solutions that deliver mutually beneficial outcomes, while supporting their long-term success. Key Responsibilities: Develop trusted relationships across your customer portfolio, meeting with buyers and key decision makers Identify and develop new business opportunities with seasonal buyers Gain a thorough understanding of customer needs and requirements in order to offer the most appropriate products and services Continuously propose solutions that align with both customer objectives and company goals Ensure timely delivery of the correct products and services to customers Act as the primary communication link between key customers and internal teams, ensuring seamless service Build comprehensive knowledge of your channel, including contacts, associations, market positioning, and strategy Resolve customer issues and complaints promptly to maintain trust and strong relationships Drive new sales using market data and analytical insights Prepare regular progress reports and forecasts, including monthly channel review updates to senior management, demonstrating in-depth account knowledge Attend standout hospitality events, gala dinners, and trade shows, representing the business and building strong relationships in style. Experience and Skills required: Proven Sales experience within an FMCG environment/selling FMCG brands Strong Account Management experience, with the ability to provide solutions based on customer needs Excellent communication skills with the ability to work with internal / external stakeholders at all levels Ability / Willingness to drive new business sales Excellent analytical and organisational skills with an upbeat, positive attitude A conscientious self-starter with a strong commitment to teamwork and the ability to work on your own initiative Full, clean driving licence Please note that due to the hybrid work arrangement, you will need to live within commuting distance of Marlow What's on Offer: Competitive salary: £51,128pa (including car allowance) 30% profit-related bonus scheme (circa £60k OTE) Generous life assurance cover (up to 4 times salary) Up to 25 days paid annual leave plus bank holidays Pension scheme Employee Assistance Programme Free onsite parking Hybrid working (3 days per week in office) Periodic voucher reward schemes Opportunity to attend fantastic gala events and hospitality experiences, as well as some European travel This is an excellent opportunity for an ambitious National Account Manager to join a thriving business with exceptional people, outstanding culture, and fantastic perks! If you are ready to take your career to the next level in a company that truly values its team, we would love to hear from you!
Account Manager Wakefield (Hybrid) Positive Culture Exciting Projects Variety of Benefits We are looking for an Account Manager on behalf of our client, a well-established signage business delivering for highly regarded, recognisable brands. This is not a role where you simply manage client queries or oversee activity. It's a position of ownership, where you are trusted to lead relationships, influence outcomes and take responsibility for how accounts perform. If you're currently in a role where you're close to the client but not truly leading the relationship, where decisions sit elsewhere, or where you are expected to deliver without having the clarity or control to do it properly, this is an opportunity to step into something more. In this role, you'll set the tone, bringing structure, direction and confidence to both clients and internal teams. Working with well-known brands, your ability to lead conversations, manage expectations and make informed decisions will directly impact client retention, growth and overall business performance. Key responsibilities include: Taking full ownership of key client accounts, acting as the strategic lead Leading client relationships, building trust and long-term partnerships Overseeing project delivery through Project Managers, ensuring consistency and quality Setting direction and priorities across accounts, aligning internal teams Managing performance, identifying risks and driving proactive solutions Leading client conversations around expectations, changes and opportunities Supporting forecasting, planning and commercial performance across accounts Identifying growth opportunities and driving account development To be successful in this role, you will: Have experience managing client accounts within signage, construction, fit-out or a similar environment Be confident taking ownership and leading both clients and internal teams Have strong commercial awareness and understand account performance Be a clear and confident communicator, able to influence and guide decisions Stay calm under pressure and take responsibility for outcomes Be proactive, solutions-focused and driven to improve how things are done What's in it for you: Salary £42,000 - £50,000 depending on experience Hybrid working, offering flexibility alongside a collaborative environment 25 days holiday plus bank holidays Birthday off Additional benefits and a positive, forward-thinking working environment This is a role for someone who wants to step into true account leadership, to have a voice in how things are done, and to be part of a business where strong relationships and high standards drive long-term success. Please apply with an up-to-date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 06, 2026
Full time
Account Manager Wakefield (Hybrid) Positive Culture Exciting Projects Variety of Benefits We are looking for an Account Manager on behalf of our client, a well-established signage business delivering for highly regarded, recognisable brands. This is not a role where you simply manage client queries or oversee activity. It's a position of ownership, where you are trusted to lead relationships, influence outcomes and take responsibility for how accounts perform. If you're currently in a role where you're close to the client but not truly leading the relationship, where decisions sit elsewhere, or where you are expected to deliver without having the clarity or control to do it properly, this is an opportunity to step into something more. In this role, you'll set the tone, bringing structure, direction and confidence to both clients and internal teams. Working with well-known brands, your ability to lead conversations, manage expectations and make informed decisions will directly impact client retention, growth and overall business performance. Key responsibilities include: Taking full ownership of key client accounts, acting as the strategic lead Leading client relationships, building trust and long-term partnerships Overseeing project delivery through Project Managers, ensuring consistency and quality Setting direction and priorities across accounts, aligning internal teams Managing performance, identifying risks and driving proactive solutions Leading client conversations around expectations, changes and opportunities Supporting forecasting, planning and commercial performance across accounts Identifying growth opportunities and driving account development To be successful in this role, you will: Have experience managing client accounts within signage, construction, fit-out or a similar environment Be confident taking ownership and leading both clients and internal teams Have strong commercial awareness and understand account performance Be a clear and confident communicator, able to influence and guide decisions Stay calm under pressure and take responsibility for outcomes Be proactive, solutions-focused and driven to improve how things are done What's in it for you: Salary £42,000 - £50,000 depending on experience Hybrid working, offering flexibility alongside a collaborative environment 25 days holiday plus bank holidays Birthday off Additional benefits and a positive, forward-thinking working environment This is a role for someone who wants to step into true account leadership, to have a voice in how things are done, and to be part of a business where strong relationships and high standards drive long-term success. Please apply with an up-to-date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
We're looking for a driven Business Development Manager to help grow a well-established service business across key accounts and target markets. This is a hands-on, field-based role suited to someone who enjoys being out with customers, opening doors, building relationships, and converting opportunities into long-term revenue. Reporting to the Head of Sales, you'll be responsible for generating new business, developing opportunities, and expanding service contracts across sectors including Facilities Management, Local Authorities, Education, Care, and Leisure . Business Development Manager Permanent Salary dependent on experience Monday to Friday Field based, covering the London and Birmingham areas Business Development Manager Job Description Proactively generating new leads through cold calling, networking, and client engagement Identifying and qualifying service opportunities and contracts across target sectors Managing existing and prospective accounts to maximise growth Converting opportunities into quotations and proposals with internal technical teams Business Development Manager Essential Skills/Experience/Qualifications Proven experience working in sales or business development role Experience within the facilities management or building service industry Business Development Manager Company Benefits Company car and fuel card Bonus based on company performance 25 days holiday plus the 8 bank holidays 6% pension contribution Medical insurance Life assurance x2 salary If you feel you're a good fit for this position, please click 'apply'
Apr 06, 2026
Full time
We're looking for a driven Business Development Manager to help grow a well-established service business across key accounts and target markets. This is a hands-on, field-based role suited to someone who enjoys being out with customers, opening doors, building relationships, and converting opportunities into long-term revenue. Reporting to the Head of Sales, you'll be responsible for generating new business, developing opportunities, and expanding service contracts across sectors including Facilities Management, Local Authorities, Education, Care, and Leisure . Business Development Manager Permanent Salary dependent on experience Monday to Friday Field based, covering the London and Birmingham areas Business Development Manager Job Description Proactively generating new leads through cold calling, networking, and client engagement Identifying and qualifying service opportunities and contracts across target sectors Managing existing and prospective accounts to maximise growth Converting opportunities into quotations and proposals with internal technical teams Business Development Manager Essential Skills/Experience/Qualifications Proven experience working in sales or business development role Experience within the facilities management or building service industry Business Development Manager Company Benefits Company car and fuel card Bonus based on company performance 25 days holiday plus the 8 bank holidays 6% pension contribution Medical insurance Life assurance x2 salary If you feel you're a good fit for this position, please click 'apply'
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Principal, Customer Success Manager at iManage Means As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Your primary focus is on identifying and delivering business outcomes that drive retention, loyalty, and satisfaction across all products and services. You will engage closely with field facing teams - such as Account Executives, Channel, Product, and key executive stakeholders within your client law firms - offering advisory guidance, coordinating activities, and serving as a dedicated advocate to support customer preservation and success. Throughout the entire customer lifecycle, you will build and strengthen relationships with key stakeholders by demonstrating accountability, authenticity, and adaptability. You will collaborate with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement teams to deliver ongoing value and execute programs that drive adoption of desired outcomes, with a strong emphasis on retention. Integral to your responsibilities is monitoring and improving net revenue retention (NRR), ensuring that existing customers continue to expand their use of iManage solutions while minimizing churn. By actively identifying qualified leads and expansion opportunities within your accounts, you help drive sustainable revenue growth and reinforce the strategic value of the customer success function. Your role includes orchestrating initiatives that support large law firms in achieving their strategic objectives and ensuring their continued satisfaction with iManage solutions. iM Responsible For Managing day to day interactions with your assigned portfolio of strategic law firm customers, addressing feedback, outcomes, and product inquiries, while prioritizing customer retention and advocacy. Developing and executing plans that address client needs, proactively resolving blockers, and ensuring seamless delivery of services. Validating customer outcomes through direct conversations, analysis of health metrics, and success feedback sessions tailored to the legal industry. Designing, developing, and optimizing strategies to increase adoption, loyalty, and engagement among large law firms, minimizing churn and driving retention. Establishing regular communication cadences with strategic law firm clients to proactively discuss business needs, add value, and identify risks to subscription renewal. Acting as the trusted central point of contact, bringing in subject matter experts as needed to meet the unique requirements of each law firm. Leading initiatives designed to enhance customer success and satisfaction throughout the firm's journey with iManage. Conducting Executive Business Calls and Business Reviews with strategic law firm clients to monitor progress and support achievement of targeted outcomes. Collaborating with customers and channel partners to implement success programs and provide tailored success plays. Advocating internally between law firm clients and business functions (support, product management, professional services, training) to ensure the right resources are engaged to overcome adoption obstacles. Building and maintaining strong relationships with colleagues in sales, channel, support, product management, and partner enablement to foster collaboration and drive customer activities. Leveraging account intelligence and industry trends to promote best practices throughout the customer lifecycle for large law firms. Staying ahead of competitive developments within the legal industry to provide strategic guidance and maintain customer satisfaction. iM Qualified Because I Have Experience dealing with a portfolio of Enterprise level, High value Strategic Customers A minimum of 10+ Years' experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment Experience managing, working with and presenting to C Suite Stakeholders. Experience managing Fortune 500 accounts & customers A Bachelor's Degree in Business, Business Administration, Information Management, or the equivalent Excellent business communication, organizational and project management skills Ability to create structure in ambiguous situations and design effective processes High level of resourcefulness to be able to independently seek out resolutions Bonus Points If I Have Legal Industry Knowledge A working knowledge of iManage products and solutions Used CSM software, Salesforce and ticketing systems An ability to work well independently and as part of a team A PMP or ITIL certification Experience implementing enterprise cloud and/or security platform solutions Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. We're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at Please see our privacy statement for more information on how we handle your personal data. Please see our recruitment privacy statement for more information on how we handle your personal data.
Apr 06, 2026
Full time
We offer a flexible working policy that supports a healthy balance between personal and professional well being. This role requires in office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Principal, Customer Success Manager at iManage Means As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Your primary focus is on identifying and delivering business outcomes that drive retention, loyalty, and satisfaction across all products and services. You will engage closely with field facing teams - such as Account Executives, Channel, Product, and key executive stakeholders within your client law firms - offering advisory guidance, coordinating activities, and serving as a dedicated advocate to support customer preservation and success. Throughout the entire customer lifecycle, you will build and strengthen relationships with key stakeholders by demonstrating accountability, authenticity, and adaptability. You will collaborate with Product, Support, Engineering, Cloud Services, Training, and Partner Enablement teams to deliver ongoing value and execute programs that drive adoption of desired outcomes, with a strong emphasis on retention. Integral to your responsibilities is monitoring and improving net revenue retention (NRR), ensuring that existing customers continue to expand their use of iManage solutions while minimizing churn. By actively identifying qualified leads and expansion opportunities within your accounts, you help drive sustainable revenue growth and reinforce the strategic value of the customer success function. Your role includes orchestrating initiatives that support large law firms in achieving their strategic objectives and ensuring their continued satisfaction with iManage solutions. iM Responsible For Managing day to day interactions with your assigned portfolio of strategic law firm customers, addressing feedback, outcomes, and product inquiries, while prioritizing customer retention and advocacy. Developing and executing plans that address client needs, proactively resolving blockers, and ensuring seamless delivery of services. Validating customer outcomes through direct conversations, analysis of health metrics, and success feedback sessions tailored to the legal industry. Designing, developing, and optimizing strategies to increase adoption, loyalty, and engagement among large law firms, minimizing churn and driving retention. Establishing regular communication cadences with strategic law firm clients to proactively discuss business needs, add value, and identify risks to subscription renewal. Acting as the trusted central point of contact, bringing in subject matter experts as needed to meet the unique requirements of each law firm. Leading initiatives designed to enhance customer success and satisfaction throughout the firm's journey with iManage. Conducting Executive Business Calls and Business Reviews with strategic law firm clients to monitor progress and support achievement of targeted outcomes. Collaborating with customers and channel partners to implement success programs and provide tailored success plays. Advocating internally between law firm clients and business functions (support, product management, professional services, training) to ensure the right resources are engaged to overcome adoption obstacles. Building and maintaining strong relationships with colleagues in sales, channel, support, product management, and partner enablement to foster collaboration and drive customer activities. Leveraging account intelligence and industry trends to promote best practices throughout the customer lifecycle for large law firms. Staying ahead of competitive developments within the legal industry to provide strategic guidance and maintain customer satisfaction. iM Qualified Because I Have Experience dealing with a portfolio of Enterprise level, High value Strategic Customers A minimum of 10+ Years' experience Management Consulting, Relationship Management, or Customer Success in a SaaS environment Experience managing, working with and presenting to C Suite Stakeholders. Experience managing Fortune 500 accounts & customers A Bachelor's Degree in Business, Business Administration, Information Management, or the equivalent Excellent business communication, organizational and project management skills Ability to create structure in ambiguous situations and design effective processes High level of resourcefulness to be able to independently seek out resolutions Bonus Points If I Have Legal Industry Knowledge A working knowledge of iManage products and solutions Used CSM software, Salesforce and ticketing systems An ability to work well independently and as part of a team A PMP or ITIL certification Experience implementing enterprise cloud and/or security platform solutions Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. We're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at Please see our privacy statement for more information on how we handle your personal data. Please see our recruitment privacy statement for more information on how we handle your personal data.
Head of HR & Volunteering Full time, permanent position based on site at Eden The Eden Project is an education charity, whose mission is to inspire wonder, hope and positive action for the planet by reconnecting people with the natural world. We are looking for an experienced HR professional to join us at an exciting time. As we celebrate our 25 th birthday this role will be key in supporting and developing our team for our next stage of growth. You will also play a key role in the people strategy for our new site in Morecambe, opening in 2028. We currently have a core team of around 350 employees, growing to up to 500 during our peak season. We are also supported by around 80 volunteers at the heart of everything we do. The role will cover all aspects of the employee lifecycle, including recruitment, employee relations, reward and benefits and employee wellbeing. You will also implement the volunteering strategy and support the growth of our volunteering programme. As well as being a trusted advisor to our leadership team you will also be required to be hands on, supported by a small team. It is essential that you are organised as this is a varied role requiring you to be adaptable to respond to changing demands. If you're an experienced HR professional who is looking to make a difference at one of Cornwall's most well-known charities, we would love to hear from you! Some of the benefits of working at the Eden Project include; Free entry to Eden and Heligan for family and friends 30 days holiday plus an extra day for your birthday (up to 35 days after 5 years service) Access to Simply Health and UNUM for wellbeing support Financial wellbeing support - access to 121 sessions with an independent financial advisor Cycle to work scheme Training and development Option to 'purchase leave', up to an extra 2 weeks a year Death in service policy (4 x annual salary) First stage interviews will be held in person on site at the Eden Project on Friday 24 th April. The closing date for this position is Friday 17 th April JOB DESCRIPTION Job Title: Head of HR and Volunteering Job Family: Business Support Services Job Ref: Job Family Definition Roles within the Business Support job family are dedicated to optimising professional, technical and administrative services, which support the work of other job families in making Eden successful . Role Purpose To lead and manage the Eden People Team to deliver a professional Human Resources and volunteering function in line with Eden's mission and requirements for operational and project activities. To take responsibility for the People agenda within Eden and associated support requirements to enable effective deliver within the project. Provide guidance, support and up to date mechanisms that allow managers to understand their people management responsibilities effectively. Key Accountabilities Develop, manage and lead the HR and Volunteer teams to be efficient and effective using the resources available to them, setting clear objectives and monitor their achievement without affecting the service provided. As a member of the Senior Leadership Group (SLG), and reporting to the General Manager, be an influential voice in the development and delivery of the Eden Project, modelling the behaviour required of Eden Leaders to develop and take their teams forward successfully. Provide advice and support to the Senior Management team on HR and Volunteering policy, direction, strategy in line with the overarching organisational strategic framework. Ensure that policies are regularly reviewed and updated or new policies introduced as required. Manage the day-to-day HR processes from start to termination, ensuring that appropriate training is in place to support the Eden Management Team to deliver these processes effectively within their areas. Ensuring liaison for recruitment with appropriate department lead, advising on best practice and advert placements, together with recruitment tools to be used. Responsible for managing employee relation issues and support managers through this process, liaising with outside counsel as necessary. Ensuring that all grievance and disciplinary procedures are completed in line with Eden's policy and UK/European legislation. Guidance on managing issues within procedure or externally where a compromise may be considered appropriate. Ensuring that the culture employee issues are handled within is appropriate and in line with Eden's mission. Ensure that employee wellbeing is high on the agenda and regularly reviewing benefits and support that Eden offers to its team to ensure that the team remain engaged and fit through their time working with Eden. This will involve referrals to Occupational Health and managing situations in line with advices received. Ensure that management of any sickness and capacity issues are managed in line with Eden's ethos and Sickness Absence and Capability Management Policy. Provide coaching and mentoring support for the HR/Volunteer team and build a mentoring/coaching culture within the wider Eden team ensuring that developmental practices are in place through learning programmes (apprenticeships/ILM, etc.) Demands of the Role Qualified to bachelor degree level or equivalent in an appropriate field (human resource management, business management), and a Chartered Member of the Institute of Personnel and Development. Additional qualifications in coaching/mentoring/training/mediation would be desirable. Proven successful leadership and management of multi-disciplinary HR teams, which will have been gained over 5+ years' operating at a senior level. Experience of preparing and controlling large budgets, identifying and developing company procedures, developing training opportunities to enhance team performance and morale along with excellent planning, organisation and communication skills are essential. Decision-making The majority of decisions are short and medium term, where judgements of decision will not become apparent for some time, but will have a considerable impact on the business. Reports to the Director of Finance and Central Operations and is part of the Senior Leadership Group, part of the strategic decision-making process. Adaptive thinking is key to many aspects of this role, ensuring both legislation and Eden practices are appropriately implemented. Regularly required to review and test new ideas for implementation that will support the organisations progressing into the future. Will lead on developing people policies and processes that enable the team to improve and efficiently deliver are services. Reactive problem solving can be a feature with the nature of dealing with 'people' in this role, or the need for creative solutions to issues presented. People & asset management Leads and manages a direct team of up to 5 who deliver all the people related services. Responsibility for the Eden volunteer team of up to 150 volunteers at any one time. Budget sign off of £7,500. Shared responsibility for the care of Eden's assets and the welfare of its people. Communication & visitor experience Frequently manages highly complex and sensitive information, this often means managing highly complex situations through negotiation and influencing. Highly developed inter- personal skills are essential to ensure effective delivery across diverse teams and at all levels, ranging from Board level to leading and inspiring the operational team. Developing relationships with external partners and agencies. External presenter on Eden and HR for colleges/schools. Builds awareness through local and national networking forums. Operational environment Predominantly office based with time on site on a regular basis.
Apr 06, 2026
Full time
Head of HR & Volunteering Full time, permanent position based on site at Eden The Eden Project is an education charity, whose mission is to inspire wonder, hope and positive action for the planet by reconnecting people with the natural world. We are looking for an experienced HR professional to join us at an exciting time. As we celebrate our 25 th birthday this role will be key in supporting and developing our team for our next stage of growth. You will also play a key role in the people strategy for our new site in Morecambe, opening in 2028. We currently have a core team of around 350 employees, growing to up to 500 during our peak season. We are also supported by around 80 volunteers at the heart of everything we do. The role will cover all aspects of the employee lifecycle, including recruitment, employee relations, reward and benefits and employee wellbeing. You will also implement the volunteering strategy and support the growth of our volunteering programme. As well as being a trusted advisor to our leadership team you will also be required to be hands on, supported by a small team. It is essential that you are organised as this is a varied role requiring you to be adaptable to respond to changing demands. If you're an experienced HR professional who is looking to make a difference at one of Cornwall's most well-known charities, we would love to hear from you! Some of the benefits of working at the Eden Project include; Free entry to Eden and Heligan for family and friends 30 days holiday plus an extra day for your birthday (up to 35 days after 5 years service) Access to Simply Health and UNUM for wellbeing support Financial wellbeing support - access to 121 sessions with an independent financial advisor Cycle to work scheme Training and development Option to 'purchase leave', up to an extra 2 weeks a year Death in service policy (4 x annual salary) First stage interviews will be held in person on site at the Eden Project on Friday 24 th April. The closing date for this position is Friday 17 th April JOB DESCRIPTION Job Title: Head of HR and Volunteering Job Family: Business Support Services Job Ref: Job Family Definition Roles within the Business Support job family are dedicated to optimising professional, technical and administrative services, which support the work of other job families in making Eden successful . Role Purpose To lead and manage the Eden People Team to deliver a professional Human Resources and volunteering function in line with Eden's mission and requirements for operational and project activities. To take responsibility for the People agenda within Eden and associated support requirements to enable effective deliver within the project. Provide guidance, support and up to date mechanisms that allow managers to understand their people management responsibilities effectively. Key Accountabilities Develop, manage and lead the HR and Volunteer teams to be efficient and effective using the resources available to them, setting clear objectives and monitor their achievement without affecting the service provided. As a member of the Senior Leadership Group (SLG), and reporting to the General Manager, be an influential voice in the development and delivery of the Eden Project, modelling the behaviour required of Eden Leaders to develop and take their teams forward successfully. Provide advice and support to the Senior Management team on HR and Volunteering policy, direction, strategy in line with the overarching organisational strategic framework. Ensure that policies are regularly reviewed and updated or new policies introduced as required. Manage the day-to-day HR processes from start to termination, ensuring that appropriate training is in place to support the Eden Management Team to deliver these processes effectively within their areas. Ensuring liaison for recruitment with appropriate department lead, advising on best practice and advert placements, together with recruitment tools to be used. Responsible for managing employee relation issues and support managers through this process, liaising with outside counsel as necessary. Ensuring that all grievance and disciplinary procedures are completed in line with Eden's policy and UK/European legislation. Guidance on managing issues within procedure or externally where a compromise may be considered appropriate. Ensuring that the culture employee issues are handled within is appropriate and in line with Eden's mission. Ensure that employee wellbeing is high on the agenda and regularly reviewing benefits and support that Eden offers to its team to ensure that the team remain engaged and fit through their time working with Eden. This will involve referrals to Occupational Health and managing situations in line with advices received. Ensure that management of any sickness and capacity issues are managed in line with Eden's ethos and Sickness Absence and Capability Management Policy. Provide coaching and mentoring support for the HR/Volunteer team and build a mentoring/coaching culture within the wider Eden team ensuring that developmental practices are in place through learning programmes (apprenticeships/ILM, etc.) Demands of the Role Qualified to bachelor degree level or equivalent in an appropriate field (human resource management, business management), and a Chartered Member of the Institute of Personnel and Development. Additional qualifications in coaching/mentoring/training/mediation would be desirable. Proven successful leadership and management of multi-disciplinary HR teams, which will have been gained over 5+ years' operating at a senior level. Experience of preparing and controlling large budgets, identifying and developing company procedures, developing training opportunities to enhance team performance and morale along with excellent planning, organisation and communication skills are essential. Decision-making The majority of decisions are short and medium term, where judgements of decision will not become apparent for some time, but will have a considerable impact on the business. Reports to the Director of Finance and Central Operations and is part of the Senior Leadership Group, part of the strategic decision-making process. Adaptive thinking is key to many aspects of this role, ensuring both legislation and Eden practices are appropriately implemented. Regularly required to review and test new ideas for implementation that will support the organisations progressing into the future. Will lead on developing people policies and processes that enable the team to improve and efficiently deliver are services. Reactive problem solving can be a feature with the nature of dealing with 'people' in this role, or the need for creative solutions to issues presented. People & asset management Leads and manages a direct team of up to 5 who deliver all the people related services. Responsibility for the Eden volunteer team of up to 150 volunteers at any one time. Budget sign off of £7,500. Shared responsibility for the care of Eden's assets and the welfare of its people. Communication & visitor experience Frequently manages highly complex and sensitive information, this often means managing highly complex situations through negotiation and influencing. Highly developed inter- personal skills are essential to ensure effective delivery across diverse teams and at all levels, ranging from Board level to leading and inspiring the operational team. Developing relationships with external partners and agencies. External presenter on Eden and HR for colleges/schools. Builds awareness through local and national networking forums. Operational environment Predominantly office based with time on site on a regular basis.
Ernest Gordon Recruitment Limited
Northampton, Northamptonshire
Sales Engineer (Machinery Components) £45,000 - £55,000 - Commission £70K OTE + Car + 33 Days Holiday + Healthcare Northampton Are you a Sales Engineer with experience selling machinery components or similar, looking to play a vital part in an industry leading business, offering a field-based role with a company vehicle and a competitive commission structure? On offer is the opportunity to join an internationally renowned company who are supplying into the oil & gas, automotive and aerospace industries, who design and manufacturer bespoke products for clients such as Rolls Royce. In this varied role, you will be responsible for identifying and developing new business opportunities within the mechanical and rotary services. You will also offer technical advice to the Engineering department for a range of bespoke products. Covering a national patch with occasional travel oversees to Europe, no two days will be the same, mixing up the office work and field-based sales. This role would suit a Sales Engineer looking to join an ambitious company offering a role with autonomy to map out your market, with a competitive commission structure to further boost your earnings. The Role: Selling a range of rotary and precision machinery components Covering a national patch with occasional oversees travel Offering technical advice to the Engineering department Monday to Friday, 7:30am - 4:30pm - 12:30 finish on Friday The Person: Sales Engineer Experience selling machinery components or similar Reference Number:BBBH24493 Sales, Executive, Rotary, Machinery, Precision, Business, Development, Manager, Managing, Accounts, Technical, Field, Travel, Northampton, Engineer, Engineering, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 06, 2026
Full time
Sales Engineer (Machinery Components) £45,000 - £55,000 - Commission £70K OTE + Car + 33 Days Holiday + Healthcare Northampton Are you a Sales Engineer with experience selling machinery components or similar, looking to play a vital part in an industry leading business, offering a field-based role with a company vehicle and a competitive commission structure? On offer is the opportunity to join an internationally renowned company who are supplying into the oil & gas, automotive and aerospace industries, who design and manufacturer bespoke products for clients such as Rolls Royce. In this varied role, you will be responsible for identifying and developing new business opportunities within the mechanical and rotary services. You will also offer technical advice to the Engineering department for a range of bespoke products. Covering a national patch with occasional travel oversees to Europe, no two days will be the same, mixing up the office work and field-based sales. This role would suit a Sales Engineer looking to join an ambitious company offering a role with autonomy to map out your market, with a competitive commission structure to further boost your earnings. The Role: Selling a range of rotary and precision machinery components Covering a national patch with occasional oversees travel Offering technical advice to the Engineering department Monday to Friday, 7:30am - 4:30pm - 12:30 finish on Friday The Person: Sales Engineer Experience selling machinery components or similar Reference Number:BBBH24493 Sales, Executive, Rotary, Machinery, Precision, Business, Development, Manager, Managing, Accounts, Technical, Field, Travel, Northampton, Engineer, Engineering, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Joining this market-leading electrical distribution business in Bicester as a Graduate Sales & Business Management Trainee, you will immerse yourself in an intensive training period and progress quickly to building relationships with B2B customers. The business has a proven track-record of developing graduate talent to management level. They are a dominant force in their industry with an impressive 1.7 billion turnover. With hundreds of UK locations, they are a growing business that offers graduates a fantastic platform to launch their careers. The Role Joining this business as a Graduate Sales & Business Management Trainee, you will: Immerse yourself in an intensive training period and gain insight into various areas of the business Receive product, skills and industry sales training both in-house and with external training providers Complete a programme of professional sales training Work closely with an experienced senior manager mentor Quickly progress to a key business development role within the business Build relationships with B2B customers Manage key customer accounts and your own diary With this group of companies, your development is limited only by your own ambition. You will be given the tools to be successful, make an impact and progress and many graduates go on to run their own business within the group. The Rewards As a Graduate Sales & Business Management Trainee, you will receive: Thorough training tailored to you An initial salary between 31,000 - 33,000 with regular salary reviews Your cut of the company's profits in the form of an uncapped bonus Further progression opportunities A company car (upon progression to field-based role) 25 days holiday plus bank holidays The opportunity to establish a career with a well-renowned business - opportunities with the group are highly sought after by industry professionals Required Skills To be successful in this graduate sales role, you should be: A business-minded graduate An excellent communicator Money-motivated and driven to succeed Confident, competitive and outgoing In possession of a full UK driving licence Apply today to find out more!
Apr 06, 2026
Full time
Joining this market-leading electrical distribution business in Bicester as a Graduate Sales & Business Management Trainee, you will immerse yourself in an intensive training period and progress quickly to building relationships with B2B customers. The business has a proven track-record of developing graduate talent to management level. They are a dominant force in their industry with an impressive 1.7 billion turnover. With hundreds of UK locations, they are a growing business that offers graduates a fantastic platform to launch their careers. The Role Joining this business as a Graduate Sales & Business Management Trainee, you will: Immerse yourself in an intensive training period and gain insight into various areas of the business Receive product, skills and industry sales training both in-house and with external training providers Complete a programme of professional sales training Work closely with an experienced senior manager mentor Quickly progress to a key business development role within the business Build relationships with B2B customers Manage key customer accounts and your own diary With this group of companies, your development is limited only by your own ambition. You will be given the tools to be successful, make an impact and progress and many graduates go on to run their own business within the group. The Rewards As a Graduate Sales & Business Management Trainee, you will receive: Thorough training tailored to you An initial salary between 31,000 - 33,000 with regular salary reviews Your cut of the company's profits in the form of an uncapped bonus Further progression opportunities A company car (upon progression to field-based role) 25 days holiday plus bank holidays The opportunity to establish a career with a well-renowned business - opportunities with the group are highly sought after by industry professionals Required Skills To be successful in this graduate sales role, you should be: A business-minded graduate An excellent communicator Money-motivated and driven to succeed Confident, competitive and outgoing In possession of a full UK driving licence Apply today to find out more!
About Everfield Everfield buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our mission is to foster ambition, fuel growth, and unlock opportunities for Europe's software ecosystem. Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and access to a team of experts in building and growing European B2B SaaS companies who consult on financial and operational topics. Founded in 2022, Everfield has an ecosystem presence in 7 countries, and growing. About Us Motivity is a highly customisable electronic job sheet system used daily by thousands of engineers across the UK and Ireland. With over 200 customers and ambitious growth targets, we are focused on strengthening long term client relationships, driving product adoption, and identifying opportunities for account growth. Position Overview You will own a portfolio of mid market service businesses (avg. £5,000 ACV), taking full ownership for retention, renewals, and account growth. You will drive product adoption, identify upsell opportunities, and expand existing accounts, while building strong, trusted relationships. You'll work closely with sales and product teams to ensure customer success translates into measurable business outcomes and revenue growth. Key Responsibilities Account management & relationship ownership - Build strong relationships with customers and act as their trusted advisor Retention & growth - Own renewals, reduce churn, and identify upsell opportunities across your portfolio Customer engagement & adoption - Drive product usage and ensure customers achieve maximum value from Motivity Issue resolution & escalation - Manage customer concerns, coordinate internally, and ensure timely resolution CRM excellence - Maintain accurate account data, track renewals and expansion pipeline, and ensure nothing is missed Customer insight & opportunity identification - Monitor customer needs, identify risks and growth opportunities, and act proactively Guide customers through initial setup, trial, and early adoption Required Qualifications Professional level English (written and spoken) Proven experience in B2B SaaS customer success, account management, or similar role (3+ years) Strong communication and relationship building skills with the ability to influence stakeholders Commercial mindset with experience in renewals, retention, or upsell Excellent time management and ability to prioritise across multiple accounts Proactive, self motivated, and comfortable working with minimal supervision CRM proficiency We know nobody ticks every box. If the role energizes you and you want to grow with our customers, please apply-even if you don't meet 100% of the criteria. Experience working with operational or field service teams is a strong plus What We Offer Base salary of £30,000-£40,000 per annum + performance based bonus tied to renewals and upsell metrics Direct impact on customer growth and retention in a scaling SaaS business Hybrid setup with flexible working hours A small, experienced, and supportive team A modern tool stack, including Intercom, Pipedrive, Slack, and Chargebee Clear product value and established customer base to build on Workations, team events, and a strong internal culture
Apr 06, 2026
Full time
About Everfield Everfield buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our mission is to foster ambition, fuel growth, and unlock opportunities for Europe's software ecosystem. Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and access to a team of experts in building and growing European B2B SaaS companies who consult on financial and operational topics. Founded in 2022, Everfield has an ecosystem presence in 7 countries, and growing. About Us Motivity is a highly customisable electronic job sheet system used daily by thousands of engineers across the UK and Ireland. With over 200 customers and ambitious growth targets, we are focused on strengthening long term client relationships, driving product adoption, and identifying opportunities for account growth. Position Overview You will own a portfolio of mid market service businesses (avg. £5,000 ACV), taking full ownership for retention, renewals, and account growth. You will drive product adoption, identify upsell opportunities, and expand existing accounts, while building strong, trusted relationships. You'll work closely with sales and product teams to ensure customer success translates into measurable business outcomes and revenue growth. Key Responsibilities Account management & relationship ownership - Build strong relationships with customers and act as their trusted advisor Retention & growth - Own renewals, reduce churn, and identify upsell opportunities across your portfolio Customer engagement & adoption - Drive product usage and ensure customers achieve maximum value from Motivity Issue resolution & escalation - Manage customer concerns, coordinate internally, and ensure timely resolution CRM excellence - Maintain accurate account data, track renewals and expansion pipeline, and ensure nothing is missed Customer insight & opportunity identification - Monitor customer needs, identify risks and growth opportunities, and act proactively Guide customers through initial setup, trial, and early adoption Required Qualifications Professional level English (written and spoken) Proven experience in B2B SaaS customer success, account management, or similar role (3+ years) Strong communication and relationship building skills with the ability to influence stakeholders Commercial mindset with experience in renewals, retention, or upsell Excellent time management and ability to prioritise across multiple accounts Proactive, self motivated, and comfortable working with minimal supervision CRM proficiency We know nobody ticks every box. If the role energizes you and you want to grow with our customers, please apply-even if you don't meet 100% of the criteria. Experience working with operational or field service teams is a strong plus What We Offer Base salary of £30,000-£40,000 per annum + performance based bonus tied to renewals and upsell metrics Direct impact on customer growth and retention in a scaling SaaS business Hybrid setup with flexible working hours A small, experienced, and supportive team A modern tool stack, including Intercom, Pipedrive, Slack, and Chargebee Clear product value and established customer base to build on Workations, team events, and a strong internal culture
VitalSource is hiring a Customer Success Manager to contribute to our Customer Success team located in Milton Keynes, United Kingdom. The position includes up to 20% travel, mainly for customer meetings, events, and other business-related activities as needed. Join our Customer Success team at VitalSource, where you'll be the key point of contact and trusted advisor for our valued customers. In this role, you'll drive customer satisfaction, retention, and growth by understanding their goals and helping them realize the full value of our solutions. We're looking for a Customer Success Manager who thrives in building strong relationships, delivering exceptional support, and ensuring successful onboarding and engagement. If you're passionate about driving customer success and maximizing long-term value, we'd love to hear from you. Key Responsibilities Customer Relationship Management: Build and maintain strong relationships across your accounts, understand stakeholder goals, and act as the customer's advocate within VitalSource. Customer Enablement & Engagement: Proactively engage customers, deliver training, and drive adoption of VST tools and products to ensure they realise value and return on investment. Strategic Account Oversight: Document customer organisational structures, manage expectations, champion the VST value proposition, and develop strategies to increase product usage and satisfaction. Implementation & Project Management: Lead onboarding and integration projects, create and manage project plans, coordinate internal resources, and ensure timely delivery across departments. Cross functional Collaboration: Act as a liaison between customers and internal teams (Product, Support, Inventory, Integrations, Sales, Legal, etc.), advocating for customer needs and priorities. Financial Health & Growth: Monitor financial trends, protect and grow annual recurring revenue (ARR), manage contract optimisation, and identify opportunities for upselling and cross selling using tools such as Qlik, Looker, and Metabase. Operational Excellence: Track progress on internal deliverables, maintain detailed documentation in Salesforce, and capture key customer specific business knowledge. Solution Oriented Approach: Provide creative solutions to complex business and technical challenges, deliver effective product demonstrations, and support strategies to drive product saturation across your portfolio. Required Qualifications 3+ years in customer success, account management, or a related field. Prior experience with SaaS solutions and customer success platforms preferred. Strong interpersonal, presentation, and written communication skills. Ability to manage multiple priorities and customer requests effectively. Strong problem solving capabilities and attention to detail. Comfortable navigating cross functional environments. Preferred Skills Proficiency in Salesforce, Qlik, Looker, Metabase, and Microsoft Office Suite. Ability to analyse financial and performance metrics. What We Offer Hybrid working model: We offer flexible working options, allowing you to split your time between remote work and office based work, providing you with the best of both worlds. Private Medical: We provide private medical insurance to all our associates to ensure they receive the best possible healthcare. Private Dental: We offer private dental insurance to all associates, helping you to maintain good oral health. Pension: We offer a comprehensive pension scheme to all our associates to help them save for their retirement. Travel Insurance: We provide travel insurance for all associates, the travel policy covers you for both business and leisure travel. Life Insurance: We offer life insurance to all associates to provide financial security for their loved ones in case of any unforeseen circumstances. Group Income Protection: We provide group income protection to all associates, providing them with a financial safety net in case of long term illness or injury. Wellbeing and Support: Our company cares about the wellbeing of its associates and offers a range of wellbeing and support services, including mental health support, counselling, and employee assistance programmes. Maternity/Paternity Leave: VitalSource believes that the birth of a child is a special event and provides paid Maternity/Paternity leave to new parents. Education Assistance: As our associates are our most valuable asset, we provide Education Assistance for our associates to further their education. Who We Are VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at and follow us on LinkedIn. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO Statements EEO/AA Employer/Vet/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
Apr 06, 2026
Full time
VitalSource is hiring a Customer Success Manager to contribute to our Customer Success team located in Milton Keynes, United Kingdom. The position includes up to 20% travel, mainly for customer meetings, events, and other business-related activities as needed. Join our Customer Success team at VitalSource, where you'll be the key point of contact and trusted advisor for our valued customers. In this role, you'll drive customer satisfaction, retention, and growth by understanding their goals and helping them realize the full value of our solutions. We're looking for a Customer Success Manager who thrives in building strong relationships, delivering exceptional support, and ensuring successful onboarding and engagement. If you're passionate about driving customer success and maximizing long-term value, we'd love to hear from you. Key Responsibilities Customer Relationship Management: Build and maintain strong relationships across your accounts, understand stakeholder goals, and act as the customer's advocate within VitalSource. Customer Enablement & Engagement: Proactively engage customers, deliver training, and drive adoption of VST tools and products to ensure they realise value and return on investment. Strategic Account Oversight: Document customer organisational structures, manage expectations, champion the VST value proposition, and develop strategies to increase product usage and satisfaction. Implementation & Project Management: Lead onboarding and integration projects, create and manage project plans, coordinate internal resources, and ensure timely delivery across departments. Cross functional Collaboration: Act as a liaison between customers and internal teams (Product, Support, Inventory, Integrations, Sales, Legal, etc.), advocating for customer needs and priorities. Financial Health & Growth: Monitor financial trends, protect and grow annual recurring revenue (ARR), manage contract optimisation, and identify opportunities for upselling and cross selling using tools such as Qlik, Looker, and Metabase. Operational Excellence: Track progress on internal deliverables, maintain detailed documentation in Salesforce, and capture key customer specific business knowledge. Solution Oriented Approach: Provide creative solutions to complex business and technical challenges, deliver effective product demonstrations, and support strategies to drive product saturation across your portfolio. Required Qualifications 3+ years in customer success, account management, or a related field. Prior experience with SaaS solutions and customer success platforms preferred. Strong interpersonal, presentation, and written communication skills. Ability to manage multiple priorities and customer requests effectively. Strong problem solving capabilities and attention to detail. Comfortable navigating cross functional environments. Preferred Skills Proficiency in Salesforce, Qlik, Looker, Metabase, and Microsoft Office Suite. Ability to analyse financial and performance metrics. What We Offer Hybrid working model: We offer flexible working options, allowing you to split your time between remote work and office based work, providing you with the best of both worlds. Private Medical: We provide private medical insurance to all our associates to ensure they receive the best possible healthcare. Private Dental: We offer private dental insurance to all associates, helping you to maintain good oral health. Pension: We offer a comprehensive pension scheme to all our associates to help them save for their retirement. Travel Insurance: We provide travel insurance for all associates, the travel policy covers you for both business and leisure travel. Life Insurance: We offer life insurance to all associates to provide financial security for their loved ones in case of any unforeseen circumstances. Group Income Protection: We provide group income protection to all associates, providing them with a financial safety net in case of long term illness or injury. Wellbeing and Support: Our company cares about the wellbeing of its associates and offers a range of wellbeing and support services, including mental health support, counselling, and employee assistance programmes. Maternity/Paternity Leave: VitalSource believes that the birth of a child is a special event and provides paid Maternity/Paternity leave to new parents. Education Assistance: As our associates are our most valuable asset, we provide Education Assistance for our associates to further their education. Who We Are VitalSource Technologies, LLC has powered digital content delivery across the higher education ecosystem for over 30 years. Winner of the 2024 CODiE award for Most Innovative Ed Tech company, VitalSource delivers more than 28 million learning materials globally each year. With unmatched scale, the VitalSource Learning Delivery Network is trusted by thousands of content providers and institutions worldwide to deliver impactful learning experiences, fuel affordable access programs, and drive a learning advantage for every student. Learn more at and follow us on LinkedIn. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EEO Statements EEO/AA Employer/Vet/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
Based in London's West End, our client is an accountancy firm which specialises in providing accountancy services to clients in the music industry. They are recognised as leaders in their field and count some of the world's biggest bands, DJs and solo artists among their clients. The firm would like to recruit an experienced Manager click apply for full job details
Apr 06, 2026
Full time
Based in London's West End, our client is an accountancy firm which specialises in providing accountancy services to clients in the music industry. They are recognised as leaders in their field and count some of the world's biggest bands, DJs and solo artists among their clients. The firm would like to recruit an experienced Manager click apply for full job details
Wallace Hind Selection
Northampton, Northamptonshire
Are you a credible Sales Executive, Technical Sales, Sales Engineer who's not afraid to pick up the phone and speak to people? This role has business development, account management & project management - based in Corby - with great prospects to grow into a home based, field sales role within 18 to 24 months after extensive product and sales training. Working for the UK sales & service office of a major European manufacturer of packaging machinery selling to the pharmaceutical and food manufacturing markets. BASIC SALARY: Up to £45,000 BENEFITS: Good holiday package rising with service (including Christmas shutdown) Commission on new machine sales. Access to full company benefits package including pension. LOCATION: Corby - office based for the first two years so you must be commutable to Corby. COMMUTABLE LOCATIONS: Kettering, Northampton, Burton Latimer, Wellingborough, Rushden, Thrapston, Oundle, Peterborough, Stamford, Oakham, Leicester, Market Harborough, Lutterworth, Bedford, Rugby, Huntingdon. JOB DESCRIPTION: Sales Executive, Technical Sales, Sales Engineer, Internal Sales, Project Manager Based at our site in Corby, this role is a mix of Projects, Sales and Account Management. Working with and shadowing the Sales Manager, you will develop your skills whilst learning our niche sector and customers. This role will give you opportunities to meet with clients across the UK and Ireland, whilst also receiving world class product training at the manufacturing headquarters in Italy. KEY RESPONSIBILITIES: Sales Executive, Technical Sales, Sales Engineer, Internal Sales, Project Manager Projects: Working as a hub between customers, suppliers and internal contacts to keep everyone informed as to the progress of the manufacture, installation and commissioning of their capital equipment projects Sales: Following up on enquiries, contacting current and lapsed clients, with a focus on proactive business generation - prospecting and canvassing companies across pharmaceutical, food, general industrial to book meetings through our database, self-generated leads, contacts at exhibitions and marketing etc. Account Management: Working with a broad and long standing account base to check they're happy with current projects and establish time lines for future needs. Booking and attending meetings (across the UK and Ireland) to discuss those requirements. PERSON SPECIFICATION: Sales Executive, Technical Sales, Sales Engineer, Internal Sales, Project Manager You've got some kind of technical, engineering, mechanical mindset. This could be from school, work experience or hobbies. Either way, you're not intimidated by mechanical engineering principals. You're good with customers and can be credible. We sell by providing high quality products and offering strong consultancy to our clients. You want to build a career in sales management, project management. Working closely with our Sales Manager - this is an opportunity to learn a niche industry from an expert - selling high quality, internationally renowned equipment to high profile customers. Previous experience of either internal sales or project management or both working for a technical or engineering company would be advantageous. THE COMPANY: We are the sole UK subsidiary for a large Italian manufacturer of capital equipment selling to the pharmaceutical, food, general industrial manufacturing sectors. Based in Corby, we have a strong reputation throughout the UK and Ireland as experts in our field. PROSPECTS: This role is intended to evolve into a full Sales Manager position in the next 12 to 18 months after full product training at their Head office in Europe and on the job sales training and mentoring in the UK. Working closely and being guided / mentored by our existing Sales Manager will set you up with an excellent career path within our well-paid and high-margin sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales / Mechanical Sales Engineer / Sales Engineer, Sales Executive, New Business Sales, Business Development Sales, Sales Manager, Project Engineer, Project Manager, Project Executive, Account Manager, Account Executive, Mechanical Engineer, Service Engineer, Technical Sales, Technical Account Manager, Industrial Capital Equipment INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18249, Wallace Hind Selection
Apr 06, 2026
Full time
Are you a credible Sales Executive, Technical Sales, Sales Engineer who's not afraid to pick up the phone and speak to people? This role has business development, account management & project management - based in Corby - with great prospects to grow into a home based, field sales role within 18 to 24 months after extensive product and sales training. Working for the UK sales & service office of a major European manufacturer of packaging machinery selling to the pharmaceutical and food manufacturing markets. BASIC SALARY: Up to £45,000 BENEFITS: Good holiday package rising with service (including Christmas shutdown) Commission on new machine sales. Access to full company benefits package including pension. LOCATION: Corby - office based for the first two years so you must be commutable to Corby. COMMUTABLE LOCATIONS: Kettering, Northampton, Burton Latimer, Wellingborough, Rushden, Thrapston, Oundle, Peterborough, Stamford, Oakham, Leicester, Market Harborough, Lutterworth, Bedford, Rugby, Huntingdon. JOB DESCRIPTION: Sales Executive, Technical Sales, Sales Engineer, Internal Sales, Project Manager Based at our site in Corby, this role is a mix of Projects, Sales and Account Management. Working with and shadowing the Sales Manager, you will develop your skills whilst learning our niche sector and customers. This role will give you opportunities to meet with clients across the UK and Ireland, whilst also receiving world class product training at the manufacturing headquarters in Italy. KEY RESPONSIBILITIES: Sales Executive, Technical Sales, Sales Engineer, Internal Sales, Project Manager Projects: Working as a hub between customers, suppliers and internal contacts to keep everyone informed as to the progress of the manufacture, installation and commissioning of their capital equipment projects Sales: Following up on enquiries, contacting current and lapsed clients, with a focus on proactive business generation - prospecting and canvassing companies across pharmaceutical, food, general industrial to book meetings through our database, self-generated leads, contacts at exhibitions and marketing etc. Account Management: Working with a broad and long standing account base to check they're happy with current projects and establish time lines for future needs. Booking and attending meetings (across the UK and Ireland) to discuss those requirements. PERSON SPECIFICATION: Sales Executive, Technical Sales, Sales Engineer, Internal Sales, Project Manager You've got some kind of technical, engineering, mechanical mindset. This could be from school, work experience or hobbies. Either way, you're not intimidated by mechanical engineering principals. You're good with customers and can be credible. We sell by providing high quality products and offering strong consultancy to our clients. You want to build a career in sales management, project management. Working closely with our Sales Manager - this is an opportunity to learn a niche industry from an expert - selling high quality, internationally renowned equipment to high profile customers. Previous experience of either internal sales or project management or both working for a technical or engineering company would be advantageous. THE COMPANY: We are the sole UK subsidiary for a large Italian manufacturer of capital equipment selling to the pharmaceutical, food, general industrial manufacturing sectors. Based in Corby, we have a strong reputation throughout the UK and Ireland as experts in our field. PROSPECTS: This role is intended to evolve into a full Sales Manager position in the next 12 to 18 months after full product training at their Head office in Europe and on the job sales training and mentoring in the UK. Working closely and being guided / mentored by our existing Sales Manager will set you up with an excellent career path within our well-paid and high-margin sector. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales / Mechanical Sales Engineer / Sales Engineer, Sales Executive, New Business Sales, Business Development Sales, Sales Manager, Project Engineer, Project Manager, Project Executive, Account Manager, Account Executive, Mechanical Engineer, Service Engineer, Technical Sales, Technical Account Manager, Industrial Capital Equipment INTERESTED? Please click apply. You will receive an acknowledgment of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18249, Wallace Hind Selection
RECfinancial are currently shortlisting for this Leicestershire based business as it looks to recruit an experiencedPayroll Administratoron a permanent basis. This well known business has a strong reputation within it's field and looks to strengthen its team. Reporting into the Payroll Manager, you'll play an integral part of ensuring all areas of payroll are compliant with HMRC, pensions and ulti click apply for full job details
Apr 06, 2026
Full time
RECfinancial are currently shortlisting for this Leicestershire based business as it looks to recruit an experiencedPayroll Administratoron a permanent basis. This well known business has a strong reputation within it's field and looks to strengthen its team. Reporting into the Payroll Manager, you'll play an integral part of ensuring all areas of payroll are compliant with HMRC, pensions and ulti click apply for full job details
Consultant Occupational Health Physician The closing date is 19 March 2026 Blackpool Teaching Hospitals NHS Foundation Trust is committed to values-based leadership and aims to be a great place to work. The clinical lead for the Department reports to the Head of Occupational Health and is accountable to the Chief Medical Officer. Based in Whinacre House, the Staff Health & Wellbeing Centre delivers accredited SEQOHS services to improve staff health, reduce stress, and promote wellbeing for Trust employees and external clients. Candidates must have Membership/Fellowship of the Faculty of Occupational Medicine, a CCST/CCT/EEA equivalent in Occupational Medicine, or be eligible for GMC Specialist Register admission within six months of interview. Part of the People and Culture Division, the Occupational Health Department provides comprehensive services to Trust staff and external organisations, generating income for the department. The department has experience training Specialty Trainees and plans to offer further training opportunities. AAC date TBC Main duties of the job Maintain an understanding of current professional and national developments applicable to Occupational Health. In conjunction with the Head of Workforce Health & Wellbeing represent the Occupational Health Service at relevant committee meetings to ensure that the development and improvement of service delivery programmes and protocols includes specialist occupational health advice. About us Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, and offers a full range of district hospital services and community health services to a population of 1.6 million in Lancashire and South Cumbria. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology services across the wider region. We employ more than 6,500 staff, with a turnover in excess of £370m in 2014/2015 and have approximately 900 beds. Job responsibilities Make a specialist assessment of a patients health status and occupational health needs (by history, physical examination, clinical procedures and relevant tests). Obtain or arrange for additional medical or paramedical information from specialists or relevant therapists. Make a functional assessment of the patients physical and psychological capability for their job (or the job they might be asked to do) and make highly specialist clinical decisions following assessment of complex cases. Assess the impact of a patients work on their health. Assess the risk a patients health or fitness poses to the safety of themselves and others. Provide patients with information on their health, its occupational impact and the steps needed to control and reduce their personal risks. Communicate respectfully with patients and ensure they are fully informed. Provide advice on the relevant options for treatment, rehabilitation and redeployment to both clients and managers as appropriate. Advise on the short- and long-term modifications to a patients work dictated by their state of health. Keep a clear, concise and contemporaneous patient record that details the clinical findings, the results of tests, reports given and received, decisions made, and advice given to patients and others, and relevant details of treatments and referrals. Involve other health and occupational health professionals where appropriate, including the patients general practitioner. Provide advice to other specialists/professionals and to non-specialists within the clinical field and to give advice to Occupational Health Advisers. Communicate with human resources and line managers about the patient in an ethical and meaningful way, while maintaining the important requirement of medical confidentiality. Person Specification Legal Requirments Inclusion on the Specialist Register or eligible for inclusion within 6 months of interview date Full registration with the GMC Education and Qualification MB ChB or equivalent MRCP or equivalent Knowledge & Research Must be able to demonstrate a wide breadth of clinical experience and competence in Occupational Medicine. Knowledge and understanding of quality assurance processes e.g. SEQOHS Knowledge and experience of Clinical Governance related activities Commitment to CPD and requirements of clinical governance and audit Experience of clinical research in one or more aspects of occupational health A proven track record in self- directed research Publications in peer reviewed journals Skills and Ability Excellent communication skills - both oral and written. Effective teaching skills Ability to organise and prioritise workload and to delegate responsibility and supervise staff. Involvement and evidence of implementation of service development and managing change in a healthcare setting Leadership skills- ability to take responsibility, show leadership and make decisions Experience of participation in regular clinical audit and contribution to maintaining high standards of clinical governance Familiar with current structure of health service and conversant with recent initiatives and changes in occupational health medicine Full driving licence Computer and IT skills Experience in Occupational Medicine in the NHS HSE Appointed doctor (Ionising Radiations, Asbestos & Lead Regulations) Awareness of the principles of core practices involved in service management, project management and effective meetings Educational qualification or working towards. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust
Apr 06, 2026
Full time
Consultant Occupational Health Physician The closing date is 19 March 2026 Blackpool Teaching Hospitals NHS Foundation Trust is committed to values-based leadership and aims to be a great place to work. The clinical lead for the Department reports to the Head of Occupational Health and is accountable to the Chief Medical Officer. Based in Whinacre House, the Staff Health & Wellbeing Centre delivers accredited SEQOHS services to improve staff health, reduce stress, and promote wellbeing for Trust employees and external clients. Candidates must have Membership/Fellowship of the Faculty of Occupational Medicine, a CCST/CCT/EEA equivalent in Occupational Medicine, or be eligible for GMC Specialist Register admission within six months of interview. Part of the People and Culture Division, the Occupational Health Department provides comprehensive services to Trust staff and external organisations, generating income for the department. The department has experience training Specialty Trainees and plans to offer further training opportunities. AAC date TBC Main duties of the job Maintain an understanding of current professional and national developments applicable to Occupational Health. In conjunction with the Head of Workforce Health & Wellbeing represent the Occupational Health Service at relevant committee meetings to ensure that the development and improvement of service delivery programmes and protocols includes specialist occupational health advice. About us Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, and offers a full range of district hospital services and community health services to a population of 1.6 million in Lancashire and South Cumbria. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology services across the wider region. We employ more than 6,500 staff, with a turnover in excess of £370m in 2014/2015 and have approximately 900 beds. Job responsibilities Make a specialist assessment of a patients health status and occupational health needs (by history, physical examination, clinical procedures and relevant tests). Obtain or arrange for additional medical or paramedical information from specialists or relevant therapists. Make a functional assessment of the patients physical and psychological capability for their job (or the job they might be asked to do) and make highly specialist clinical decisions following assessment of complex cases. Assess the impact of a patients work on their health. Assess the risk a patients health or fitness poses to the safety of themselves and others. Provide patients with information on their health, its occupational impact and the steps needed to control and reduce their personal risks. Communicate respectfully with patients and ensure they are fully informed. Provide advice on the relevant options for treatment, rehabilitation and redeployment to both clients and managers as appropriate. Advise on the short- and long-term modifications to a patients work dictated by their state of health. Keep a clear, concise and contemporaneous patient record that details the clinical findings, the results of tests, reports given and received, decisions made, and advice given to patients and others, and relevant details of treatments and referrals. Involve other health and occupational health professionals where appropriate, including the patients general practitioner. Provide advice to other specialists/professionals and to non-specialists within the clinical field and to give advice to Occupational Health Advisers. Communicate with human resources and line managers about the patient in an ethical and meaningful way, while maintaining the important requirement of medical confidentiality. Person Specification Legal Requirments Inclusion on the Specialist Register or eligible for inclusion within 6 months of interview date Full registration with the GMC Education and Qualification MB ChB or equivalent MRCP or equivalent Knowledge & Research Must be able to demonstrate a wide breadth of clinical experience and competence in Occupational Medicine. Knowledge and understanding of quality assurance processes e.g. SEQOHS Knowledge and experience of Clinical Governance related activities Commitment to CPD and requirements of clinical governance and audit Experience of clinical research in one or more aspects of occupational health A proven track record in self- directed research Publications in peer reviewed journals Skills and Ability Excellent communication skills - both oral and written. Effective teaching skills Ability to organise and prioritise workload and to delegate responsibility and supervise staff. Involvement and evidence of implementation of service development and managing change in a healthcare setting Leadership skills- ability to take responsibility, show leadership and make decisions Experience of participation in regular clinical audit and contribution to maintaining high standards of clinical governance Familiar with current structure of health service and conversant with recent initiatives and changes in occupational health medicine Full driving licence Computer and IT skills Experience in Occupational Medicine in the NHS HSE Appointed doctor (Ionising Radiations, Asbestos & Lead Regulations) Awareness of the principles of core practices involved in service management, project management and effective meetings Educational qualification or working towards. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Blackpool Teaching Hospitals NHS Foundation Trust
Lightspeed Retail is seeking an experienced and visionary Head of Design to lead our product design organization. This pivotal role will be responsible for defining and executing the design strategy across our entire suite of retail products, ensuring a cohesive, intuitive, and delightful user experience. You will build, mentor, and inspire a world class team of product designers, fostering a culture of innovation, collaboration, and user centricity. This role requires a strategic thinker with a strong design thinking background, capable of translating complex business needs into elegant and impactful design solutions. As our Head of Product Design for Retail, you'll be instrumental in shaping the entire Lightspeed Retail experience ecosystem, encompassing Wholesale, In store Selling, and Online channels. Your leadership will ensure a cohesive, seamless, and highly competitive experience that directly impacts merchants in the real world, empowering them to build thriving businesses. You'll set the strategic design vision for our Retail products and be accountable for your team's collective performance and delivery. Eligible candidates must be based in eastern Canada or the United States. What you'll be doing: Global Design Leadership & Vision: Lead, mentor, and empower a diverse team of product designers across North America, EMEA, and APAC. Define and champion the overall design vision and strategy for Lightspeed Retail products, ensuring alignment with business objectives and user needs across our entire product portfolio, including those with AI driven features. Empowering Autonomous Teams: Foster an environment where designers embedded in highly autonomous product teams ("squads") can collaborate effectively through both synchronous and asynchronous methods, driving design quality and efficiency. User Experience Excellence: Oversee the end to end design process, from research and ideation to prototyping, testing, and implementation, ensuring an exceptional user experience across all touchpoints. Strategic Cross Functional Partnership: Serve as an equal partner to senior leaders in Product and Engineering, influencing product strategy and collaborating deeply to build innovative products that customers love and are willing to invest in, including those leveraging AI. Cultivating a Culture of Innovation: Instill and amplify a culture of innovation within the Design team and across the organization, actively identifying and celebrating groundbreaking ideas-especially those that explore the frontiers of AI in user experience. Partner with Design System: Facilitate healthy contribution to the Design System, ensuring its growth accommodates new interaction patterns and components required for AI driven experiences, in close partnership with Engineering. User Research & Insights: Advocate for and drive user research initiatives to deeply understand customer needs, behaviours, and pain points, translating insights into actionable design improvements. Building Organizational Trust & Advocacy: Develop strong, trusted relationships across the entire organization, leveraging your influence and industry connections to advocate for the design team and champion the value of design thinking, particularly in the context of intelligent systems. What you need to bring: We are looking for a seasoned design leader who is passionate about user experience, team development, and the transformative potential of technology. You should have: Extensive Product Design Expertise, Mentorship & Holistic Thinking: At least 12+ years of practical, in house product and/or consumer facing UX/UI and visual design experience, with a minimum of 7+ years in a people management role on a Design team. You'll demonstrate an eagerness and ability to work across all digital, AI powered, and, where applicable, physical manifestations of what we design, ensuring cohesive and intuitive experiences. Enterprise advocacy and influence, especially within technology driven sectors, is highly preferred. You should also possess a passion for mentoring executives, product managers, and engineers to deliver truly user centered solutions, particularly as they integrate and leverage AI. Acute Empathy & Self Awareness: A deep understanding of human behaviour and needs, coupled with profound empathy for both our customers (and their relationship with AI) and your team's goals. Evolutionary Technology Perspective: A tenured, forward thinking perspective on technology, product development, and design practices, with a specific understanding of the evolving landscape and implications of Artificial Intelligence. Applied Service Design: Demonstrated experience with service design practices and a commitment to continuously evolving your design process to encompass end to end user journeys that may include AI interactions. Exceptional Communication & Visualization: Outstanding communication and data visualization skills. You can eloquently articulate design decisions, bring internal stakeholders on your design journey, and concisely support your recommendations, especially when explaining complex AI interactions and their impact. Technical Design Proficiency: Expert proficiency in Figma, a strong understanding of Storybook, and a demonstrated ability to quickly adapt to and leverage new tools and technologies relevant to modern product design and AI integration. Portfolio: A strong portfolio demonstrating exceptional UX/UI design skills, strategic thinking, and successful product launches. Education: Bachelor's degree in Design, Human Computer Interaction, or a related field; Master's degree preferred. Benefits We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role, hit the 'Apply' button and give it a try! A flexible work environment that empowers you to do your best work A culture that celebrates performance The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard Career defining opportunities Additional Benefits Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Your future matters Training opportunities to grow your skills and career Health and wellness credit so you feel your best Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase programme to get your personal MacBook Enhanced parental leave to support growing families Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you-all within a driven, diverse and inclusive team that's passionate about empowering our communities. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here . Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are Powering the businesses that are the backbone of the global economy, Lightspeed's one stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process.
Apr 06, 2026
Full time
Lightspeed Retail is seeking an experienced and visionary Head of Design to lead our product design organization. This pivotal role will be responsible for defining and executing the design strategy across our entire suite of retail products, ensuring a cohesive, intuitive, and delightful user experience. You will build, mentor, and inspire a world class team of product designers, fostering a culture of innovation, collaboration, and user centricity. This role requires a strategic thinker with a strong design thinking background, capable of translating complex business needs into elegant and impactful design solutions. As our Head of Product Design for Retail, you'll be instrumental in shaping the entire Lightspeed Retail experience ecosystem, encompassing Wholesale, In store Selling, and Online channels. Your leadership will ensure a cohesive, seamless, and highly competitive experience that directly impacts merchants in the real world, empowering them to build thriving businesses. You'll set the strategic design vision for our Retail products and be accountable for your team's collective performance and delivery. Eligible candidates must be based in eastern Canada or the United States. What you'll be doing: Global Design Leadership & Vision: Lead, mentor, and empower a diverse team of product designers across North America, EMEA, and APAC. Define and champion the overall design vision and strategy for Lightspeed Retail products, ensuring alignment with business objectives and user needs across our entire product portfolio, including those with AI driven features. Empowering Autonomous Teams: Foster an environment where designers embedded in highly autonomous product teams ("squads") can collaborate effectively through both synchronous and asynchronous methods, driving design quality and efficiency. User Experience Excellence: Oversee the end to end design process, from research and ideation to prototyping, testing, and implementation, ensuring an exceptional user experience across all touchpoints. Strategic Cross Functional Partnership: Serve as an equal partner to senior leaders in Product and Engineering, influencing product strategy and collaborating deeply to build innovative products that customers love and are willing to invest in, including those leveraging AI. Cultivating a Culture of Innovation: Instill and amplify a culture of innovation within the Design team and across the organization, actively identifying and celebrating groundbreaking ideas-especially those that explore the frontiers of AI in user experience. Partner with Design System: Facilitate healthy contribution to the Design System, ensuring its growth accommodates new interaction patterns and components required for AI driven experiences, in close partnership with Engineering. User Research & Insights: Advocate for and drive user research initiatives to deeply understand customer needs, behaviours, and pain points, translating insights into actionable design improvements. Building Organizational Trust & Advocacy: Develop strong, trusted relationships across the entire organization, leveraging your influence and industry connections to advocate for the design team and champion the value of design thinking, particularly in the context of intelligent systems. What you need to bring: We are looking for a seasoned design leader who is passionate about user experience, team development, and the transformative potential of technology. You should have: Extensive Product Design Expertise, Mentorship & Holistic Thinking: At least 12+ years of practical, in house product and/or consumer facing UX/UI and visual design experience, with a minimum of 7+ years in a people management role on a Design team. You'll demonstrate an eagerness and ability to work across all digital, AI powered, and, where applicable, physical manifestations of what we design, ensuring cohesive and intuitive experiences. Enterprise advocacy and influence, especially within technology driven sectors, is highly preferred. You should also possess a passion for mentoring executives, product managers, and engineers to deliver truly user centered solutions, particularly as they integrate and leverage AI. Acute Empathy & Self Awareness: A deep understanding of human behaviour and needs, coupled with profound empathy for both our customers (and their relationship with AI) and your team's goals. Evolutionary Technology Perspective: A tenured, forward thinking perspective on technology, product development, and design practices, with a specific understanding of the evolving landscape and implications of Artificial Intelligence. Applied Service Design: Demonstrated experience with service design practices and a commitment to continuously evolving your design process to encompass end to end user journeys that may include AI interactions. Exceptional Communication & Visualization: Outstanding communication and data visualization skills. You can eloquently articulate design decisions, bring internal stakeholders on your design journey, and concisely support your recommendations, especially when explaining complex AI interactions and their impact. Technical Design Proficiency: Expert proficiency in Figma, a strong understanding of Storybook, and a demonstrated ability to quickly adapt to and leverage new tools and technologies relevant to modern product design and AI integration. Portfolio: A strong portfolio demonstrating exceptional UX/UI design skills, strategic thinking, and successful product launches. Education: Bachelor's degree in Design, Human Computer Interaction, or a related field; Master's degree preferred. Benefits We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role, hit the 'Apply' button and give it a try! A flexible work environment that empowers you to do your best work A culture that celebrates performance The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard Career defining opportunities Additional Benefits Flexible paid time off and remote work policies Equity options, because this is your company too Contributions to your pension plan. Your future matters Training opportunities to grow your skills and career Health and wellness credit so you feel your best Time off to volunteer and give back to your community Interest groups, employee led networks, social committees to sponsored sports teams Computer purchase programme to get your personal MacBook Enhanced parental leave to support growing families Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you-all within a driven, diverse and inclusive team that's passionate about empowering our communities. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here . Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are Powering the businesses that are the backbone of the global economy, Lightspeed's one stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process.
Rentokil Pest Control - Graduate Pest Control Technician Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Graduate Pest Control Technician with Rentokil. Full training provided, no experience necessary. Apply now! We are currently seeking a Graduate Pest Control Technician to join our dedicated team covering Leicester and surrounding area. Successful individuals in this role have included graduates with a science-based, business management or social science degree. If you're looking for a company that prioritises colleague development, this could be the job for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,733 per annum. Expected OTE: £31,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers' pest control needs. Graduate Pest Control Technician Role: You will start as a Pest Control Technician, with your initial 6-12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive industry-recognised training. Key responsibilities include: Inspecting customer premises for signs of pests and identifying potential risks. Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour. Offering valuable advice to customers on the maintenance and hygiene of their premises. Completing accurate reports after every visit. Providing exceptional customer service and upholding a professional image at all times. During the next 12-36 months, you will have an exciting opportunity to choose your career path from one of the following roles: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality or Tourism. Full UK manual driving licence with no more than 6 points. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. Uncapped leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website LinkedIn Facebook Instagram Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
Apr 06, 2026
Full time
Rentokil Pest Control - Graduate Pest Control Technician Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Graduate Pest Control Technician with Rentokil. Full training provided, no experience necessary. Apply now! We are currently seeking a Graduate Pest Control Technician to join our dedicated team covering Leicester and surrounding area. Successful individuals in this role have included graduates with a science-based, business management or social science degree. If you're looking for a company that prioritises colleague development, this could be the job for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,733 per annum. Expected OTE: £31,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers' pest control needs. Graduate Pest Control Technician Role: You will start as a Pest Control Technician, with your initial 6-12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive industry-recognised training. Key responsibilities include: Inspecting customer premises for signs of pests and identifying potential risks. Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour. Offering valuable advice to customers on the maintenance and hygiene of their premises. Completing accurate reports after every visit. Providing exceptional customer service and upholding a professional image at all times. During the next 12-36 months, you will have an exciting opportunity to choose your career path from one of the following roles: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality or Tourism. Full UK manual driving licence with no more than 6 points. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. Uncapped leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. A Company Putting "People First" Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Website LinkedIn Facebook Instagram Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
