Analyst - Research & Consultancy £35,000 - £40,0000 + Bonus Hybrid (2 Days in the office) London Are you a sharp, driven individual with a passion for uncovering insights and shaping winning strategies? We're on the hunt for a talented Analyst to join our client's vibrant Research & Consultancy team. This is a unique opportunity to directly influence their clients' success across their Go-to-Market, Content, and Account Based Marketing (ABM) campaigns. Day-to-Day Responsibilities Client Briefings Desk-Based Research Data Analysis & Interpretation Driving Insights Collaborative Meetings Report Writing Client Presentations What We're Looking For: This role is brilliantly suited to someone from a conference production (events) background, research consultancy or an advisory firm. Excellent Academic background Strong Research & Due Diligence Skills Excellent Communication & Teamwork Superb Writing & Editorial Quality Confident Presentation Skills Robust Time & Project Management Commercial Acumen If you thrive on independent, evidence-based research, love diving deep into data, and can articulate complex findings with flair, we want to hear from you! L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jan 30, 2026
Full time
Analyst - Research & Consultancy £35,000 - £40,0000 + Bonus Hybrid (2 Days in the office) London Are you a sharp, driven individual with a passion for uncovering insights and shaping winning strategies? We're on the hunt for a talented Analyst to join our client's vibrant Research & Consultancy team. This is a unique opportunity to directly influence their clients' success across their Go-to-Market, Content, and Account Based Marketing (ABM) campaigns. Day-to-Day Responsibilities Client Briefings Desk-Based Research Data Analysis & Interpretation Driving Insights Collaborative Meetings Report Writing Client Presentations What We're Looking For: This role is brilliantly suited to someone from a conference production (events) background, research consultancy or an advisory firm. Excellent Academic background Strong Research & Due Diligence Skills Excellent Communication & Teamwork Superb Writing & Editorial Quality Confident Presentation Skills Robust Time & Project Management Commercial Acumen If you thrive on independent, evidence-based research, love diving deep into data, and can articulate complex findings with flair, we want to hear from you! L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Job title: Media and Communications Manager Contract: Maternity cover, 1 year from March 2026 Hours: Full time, 35 hours per week Reports to: Head of Communications Salary: £40-45k Location: New Penderel House, 283-288 High Holborn, London WC1V 7HP Working pattern: Hybrid working, with Tuesdays and Wednesdays based in the Holborn office and three days working from home Company Description PAGB is the consumer healthcare association. We represent manufacturers of branded over-the-counter (OTC) medicines, self-care medical devices, and food supplements in the UK. We empower self-care as the expert voice of the UK consumer healthcare industry. Working with Government, regulators and our members, we support the sector to responsibly navigate the ever-changing landscape, encouraging a fair and positive regulatory environment that supports product innovation, and promotes the contribution that self-care can make to people's health at no cost to the NHS. Established in 1919, PAGB has a long and distinguished track record as the industry self-regulatory body ensuring balanced and responsible marketing of self-care products. Role Description This is a full-time hybrid role, based in the London Area, United Kingdom, with the flexibility to work from home 3 days a week. The Media and Communications Manager, reporting into the Head of Communications, is responsible for the creation and delivery of PAGB's external, member and internal communications, overseeing media relations and the PAGB brand. Overall accountability To effectively manage all content on PAGB website and microsites To effectively manage the PAGB brand and visual identity To organise, co-ordinate and support PAGB events To manage all aspects of PAGB's media relations To be the first point of contact for all media enquiries To effectively market PAGB services, events and training To create, manage and oversee creation of PAGB newsletters To support internal communications Key areas of responsibility include: Website and digital communications Managing the PAGB website to ensure it is regularly updated with relevant information and content is optimised for search and user experience Proactively managing website on on-going basis to ensure that it is up to date and actively liaising with PAGB teams to gather information to update as needed Managing relationships with PAGB's website developers to ensure ongoing maintenance, updates and technical support are delivered effectively Managing relationships with PAGB's IT suppliers over domain name and security certificate renewals as required Managing the Health and Food Supplements Information Service (HSIS) website Managing website and communications data analytics and analysis Marketing communications Marketing communications to promote PAGB's services, events, and training to members and non-members using appropriate channels Developing and supporting communications via various media e.g. social media, podcasts and video Working with external agencies to deliver engaging videos and graphics to demonstrate PAGB's impact in key areas Managing PAGB's partnership with the OTC Marketing Awards and other external partners Organising, coordinating and/or supporting PAGB events as required Development of content to be used in marketing and corporate communications, including but not limited to surveys, reports and market research Writing and managing external award nominations for PAGB, projects or individuals Media relations First point of contact for media enquiries about consumer healthcare, over-the-counter medicines and medical devices and self-care Media issues management, developing messaging and response statements with the aim of ensuring coverage on the consumer healthcare industry and its products is fair and balanced Responding in a timely and compelling way to relevant external developments or media stories to generate proactive coverage which communicates our core messages Developing and delivering the media aspects of PAGB campaigns to promote self-care and amplify PAGB policy priorities and key messages Building, developing and maintaining high quality relationships with key target media across print, broadcast and online (national, consumer and trade) Building, developing and maintaining relationships with PAGB media experts Briefing PAGB spokespeople on key messages and organising media training as required Producing written briefings for PAGB spokespeople to support press interviews Media and communications activity to support regulatory initiatives, such as reclassification or safety issues Day-to-day contact for PAGB's retained media relations agency on the delivery of the Health and food Supplements Information Service (HSIS) Building relationships with PAGB members responsible who are responsible for media within their respective companies Managing and updating the Media Group Members on PAGB's Customer Relationship Management (CRM) system. Media monitoring Responsible for relationship with media monitoring service Responsible for identifying trends and flagging any areas of concern Identifying opportunities for PAGB experts via ResponseSource Regularly reporting on PAGB's coverage in the media by creating monthly media dashboards and generating statistics. Brand and design Responsible for PAGB's corporate branding, ensuring correct and consistent use Maintaining PAGB brand guidelines and document templates Using Photoshop and Canva to undertake basic design tasks inhouse Managing relationships with external designers and oversee design and production of corporate publications and documents Internal Communications Responsible for creating and generating content for internal staff newsletter Supporting monthly internal communications meetings Collaborating with other departments on internal changes, employee initiatives, and sharing company updates General Contributing to the development and delivery of PAGB's strategy, plans and activity Reporting monthly on activity and results to inform regular member value communications Ensuring work is produced in line with PAGB tone and brand guidelines Staying up to date with new developments and best practice in the media and public affairs fields Any other reasonable requests from your line manager or management team Occasionally respond to urgent media enquiries outside of normal working hours, where required Candidates applying should meet the below specifications: Essential Experience of writing and producing engaging content Experience of developing and managing websites, ideally using Wordpress Experience of writing and producing online content and email newsletters Experience of working with the media and liaising with journalists and external stakeholders Experience of writing impactful copy, including press releases, comment pieces, and quotes Understanding of branding and design principles Ability and willingness to work at both a strategic and operational level Desirable Interest in or experience of working in the UK healthcare sector/an understanding of the UK healthcare context Experience of working in a marketing or communications role Understanding of policy environment Skills Ability to work independently and as part of a small team, contributing ideas and assisting colleagues outside of own remit when appropriate A self-starter who can work on their own initiative Ability to absorb new and complex information quickly and communicate it effectively Excellent written/verbal communication and interpersonal skills Good organisational skills and excellent attention to detail Ability to be flexible, respond positively to change, work effectively under pressure and deal with conflicting priorities For further information or an informal discussion about the job role and candidate we are seeking, you can call Meghan Mathieson, Head of Communications at PAGB on (working days Monday, Tuesday and Thursday). To apply for the role, please email your CV and a cover letter of no more than 800 words detailing why you would be a good fit for the role and how you meet the criteria to .
Jan 30, 2026
Full time
Job title: Media and Communications Manager Contract: Maternity cover, 1 year from March 2026 Hours: Full time, 35 hours per week Reports to: Head of Communications Salary: £40-45k Location: New Penderel House, 283-288 High Holborn, London WC1V 7HP Working pattern: Hybrid working, with Tuesdays and Wednesdays based in the Holborn office and three days working from home Company Description PAGB is the consumer healthcare association. We represent manufacturers of branded over-the-counter (OTC) medicines, self-care medical devices, and food supplements in the UK. We empower self-care as the expert voice of the UK consumer healthcare industry. Working with Government, regulators and our members, we support the sector to responsibly navigate the ever-changing landscape, encouraging a fair and positive regulatory environment that supports product innovation, and promotes the contribution that self-care can make to people's health at no cost to the NHS. Established in 1919, PAGB has a long and distinguished track record as the industry self-regulatory body ensuring balanced and responsible marketing of self-care products. Role Description This is a full-time hybrid role, based in the London Area, United Kingdom, with the flexibility to work from home 3 days a week. The Media and Communications Manager, reporting into the Head of Communications, is responsible for the creation and delivery of PAGB's external, member and internal communications, overseeing media relations and the PAGB brand. Overall accountability To effectively manage all content on PAGB website and microsites To effectively manage the PAGB brand and visual identity To organise, co-ordinate and support PAGB events To manage all aspects of PAGB's media relations To be the first point of contact for all media enquiries To effectively market PAGB services, events and training To create, manage and oversee creation of PAGB newsletters To support internal communications Key areas of responsibility include: Website and digital communications Managing the PAGB website to ensure it is regularly updated with relevant information and content is optimised for search and user experience Proactively managing website on on-going basis to ensure that it is up to date and actively liaising with PAGB teams to gather information to update as needed Managing relationships with PAGB's website developers to ensure ongoing maintenance, updates and technical support are delivered effectively Managing relationships with PAGB's IT suppliers over domain name and security certificate renewals as required Managing the Health and Food Supplements Information Service (HSIS) website Managing website and communications data analytics and analysis Marketing communications Marketing communications to promote PAGB's services, events, and training to members and non-members using appropriate channels Developing and supporting communications via various media e.g. social media, podcasts and video Working with external agencies to deliver engaging videos and graphics to demonstrate PAGB's impact in key areas Managing PAGB's partnership with the OTC Marketing Awards and other external partners Organising, coordinating and/or supporting PAGB events as required Development of content to be used in marketing and corporate communications, including but not limited to surveys, reports and market research Writing and managing external award nominations for PAGB, projects or individuals Media relations First point of contact for media enquiries about consumer healthcare, over-the-counter medicines and medical devices and self-care Media issues management, developing messaging and response statements with the aim of ensuring coverage on the consumer healthcare industry and its products is fair and balanced Responding in a timely and compelling way to relevant external developments or media stories to generate proactive coverage which communicates our core messages Developing and delivering the media aspects of PAGB campaigns to promote self-care and amplify PAGB policy priorities and key messages Building, developing and maintaining high quality relationships with key target media across print, broadcast and online (national, consumer and trade) Building, developing and maintaining relationships with PAGB media experts Briefing PAGB spokespeople on key messages and organising media training as required Producing written briefings for PAGB spokespeople to support press interviews Media and communications activity to support regulatory initiatives, such as reclassification or safety issues Day-to-day contact for PAGB's retained media relations agency on the delivery of the Health and food Supplements Information Service (HSIS) Building relationships with PAGB members responsible who are responsible for media within their respective companies Managing and updating the Media Group Members on PAGB's Customer Relationship Management (CRM) system. Media monitoring Responsible for relationship with media monitoring service Responsible for identifying trends and flagging any areas of concern Identifying opportunities for PAGB experts via ResponseSource Regularly reporting on PAGB's coverage in the media by creating monthly media dashboards and generating statistics. Brand and design Responsible for PAGB's corporate branding, ensuring correct and consistent use Maintaining PAGB brand guidelines and document templates Using Photoshop and Canva to undertake basic design tasks inhouse Managing relationships with external designers and oversee design and production of corporate publications and documents Internal Communications Responsible for creating and generating content for internal staff newsletter Supporting monthly internal communications meetings Collaborating with other departments on internal changes, employee initiatives, and sharing company updates General Contributing to the development and delivery of PAGB's strategy, plans and activity Reporting monthly on activity and results to inform regular member value communications Ensuring work is produced in line with PAGB tone and brand guidelines Staying up to date with new developments and best practice in the media and public affairs fields Any other reasonable requests from your line manager or management team Occasionally respond to urgent media enquiries outside of normal working hours, where required Candidates applying should meet the below specifications: Essential Experience of writing and producing engaging content Experience of developing and managing websites, ideally using Wordpress Experience of writing and producing online content and email newsletters Experience of working with the media and liaising with journalists and external stakeholders Experience of writing impactful copy, including press releases, comment pieces, and quotes Understanding of branding and design principles Ability and willingness to work at both a strategic and operational level Desirable Interest in or experience of working in the UK healthcare sector/an understanding of the UK healthcare context Experience of working in a marketing or communications role Understanding of policy environment Skills Ability to work independently and as part of a small team, contributing ideas and assisting colleagues outside of own remit when appropriate A self-starter who can work on their own initiative Ability to absorb new and complex information quickly and communicate it effectively Excellent written/verbal communication and interpersonal skills Good organisational skills and excellent attention to detail Ability to be flexible, respond positively to change, work effectively under pressure and deal with conflicting priorities For further information or an informal discussion about the job role and candidate we are seeking, you can call Meghan Mathieson, Head of Communications at PAGB on (working days Monday, Tuesday and Thursday). To apply for the role, please email your CV and a cover letter of no more than 800 words detailing why you would be a good fit for the role and how you meet the criteria to .
Sales Account Manager (Signage / B2B) 34,000 - 39,000 + Bonus & Commission + Career Progression + Training + Company Benefits West London Are you a driven Sales Consultant with experience in the signage, graphics, or visual communications industry, looking to join a growing branch in a global business, where you can take ownership of the sales process, build long-term client relationships, and progress your career? This company is a leading visual communications provider serving businesses across West London. They offer a full range of signage and graphics solutions, from business cards and window graphics to large illuminated signs and digital displays, managing consultation, design, production, and installation all under one roof. On offer is the opportunity to join a dynamic and supportive team in a hands-on sales role, where you will act as the first point of contact for customers, manage projects from enquiry to completion, and drive new and repeat business. You will be given the autonomy to manage your pipeline, supported by ongoing training and clear opportunities for progression. This role would suit a customer-focused sales professional in the signage industry, who enjoys building relationships and has a passion for delivering high-quality signage solutions for a global signage brand. The Role: Proactively generate new business through telesales, networking, and field-based outreach Meet with clients to understand their signage and graphics requirements Prepare proposals, present solutions, and close sales Manage the full sales process from lead generation through to completion Manage and grow existing client relationships, identifying repeat and upsell opportunities Coordinate with design and production teams to ensure projects are delivered on time The Person: Experience in the signage and graphics industry Full UK driving licence If you are interested in this role, click 'apply now' to submit an up-to-date CV. Reference Number: BBBH23734 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jan 30, 2026
Full time
Sales Account Manager (Signage / B2B) 34,000 - 39,000 + Bonus & Commission + Career Progression + Training + Company Benefits West London Are you a driven Sales Consultant with experience in the signage, graphics, or visual communications industry, looking to join a growing branch in a global business, where you can take ownership of the sales process, build long-term client relationships, and progress your career? This company is a leading visual communications provider serving businesses across West London. They offer a full range of signage and graphics solutions, from business cards and window graphics to large illuminated signs and digital displays, managing consultation, design, production, and installation all under one roof. On offer is the opportunity to join a dynamic and supportive team in a hands-on sales role, where you will act as the first point of contact for customers, manage projects from enquiry to completion, and drive new and repeat business. You will be given the autonomy to manage your pipeline, supported by ongoing training and clear opportunities for progression. This role would suit a customer-focused sales professional in the signage industry, who enjoys building relationships and has a passion for delivering high-quality signage solutions for a global signage brand. The Role: Proactively generate new business through telesales, networking, and field-based outreach Meet with clients to understand their signage and graphics requirements Prepare proposals, present solutions, and close sales Manage the full sales process from lead generation through to completion Manage and grow existing client relationships, identifying repeat and upsell opportunities Coordinate with design and production teams to ensure projects are delivered on time The Person: Experience in the signage and graphics industry Full UK driving licence If you are interested in this role, click 'apply now' to submit an up-to-date CV. Reference Number: BBBH23734 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
About The Role Our vision is to nurture PEI Group and our business information and event brands to become must-have resources and networks, so that private market investors, managers and service providers can better meet their business objectives and outperform in their markets. The marketing team will be strategic partners to the business, collaborating to design and deliver customer centric, creative and high performance programs which improve brand preference, engage more market professionals and underpin commercial success. The Senior Marketing Manager, based in London, will play a critical role to lead a team and drive revenue growth for the Infrastructure & Agri portfolio of PEI's business information subscription brands, membership networks, events, sponsorship and marketing solutions. You will set the strategy for the portfolio, bringing new ideas that will result in growth. Managing a team of marketers, you will create the marketing plans and campaigns to generate commercial results through customer acquisition, growth and retention. Key Responsibilities Develop a deep understanding of the target markets and audiences, including detailed personas, and associated workflows and needs by role type. Gain detailed insights into the current product offerings across all revenue streams, including digital platforms, networks, events (delegate and sponsorship), and marketing solutions, to ensure a comprehensive understanding of the brand or network. Partner with the Product and Events teams to design and execute new product development (NPD) launch programs, ensuring alignment with overall business goals. Analyse growth potential by persona, company, contact, and revenue line, identifying opportunities for volume and revenue growth. Develop a strategic marketing approach to creatively and commercially achieve annual goals, ensuring alignment with company objectives. Design and implement a quarterly rolling program of targeted campaigns for each key audience segment (acquisition, client, and key accounts), delivering a strong sales pipeline and meeting eCommerce targets. Create tailored programs for acquisition and customer onboarding, cross sell/upsell (account expansion), and account based marketing (ABM) for key accounts, usage and renewal. Day to day responsibilities Team management and leadership, including recruitment, development, coordination and retention efforts. Oversee budget planning and financial management. Optimise the use of marketing technology tools such as Marketo, websites, CRM, etc., in collaboration with Digital Marketing Operations (DMO). Expertly design and execute TAM focused inbound lead nurturing programs, as well as highly targeted outbound campaigns via social media, email, PPC, search, events, advertising, and more. Provide daily, weekly and monthly performance reports, along with actionable recommendations for improvement. Collaborate with internal Design and DMO teams, as well as external agencies, to create a variety of marketing content that supports all stages of the customer journey (top, middle and bottom of the funnel). KPI's/ Success Expectations Develop and implement a marketing strategy that aligns with company goals. Collaborate with cross functional teams, including Editorial, Product, Sales and Events, to ensure quarterly marketing plans are developed and executed in line with business needs. Hit targets for New Customer acquisition (from relevant TAM) including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Achieve targets for Account Expansion through cross sell and upsell within Client and Key Accounts including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Deliver increased usage, engagement, satisfaction and retention at company and person level (shared KPIs with Editorial, Events and Account Management). Develop and publish at least six customer case studies (written or video) each year. About You Experience & Skills Bachelor's Degree - B.S. or B.A (ideal not essential) Proven experience working in Marketing leadership roles within B2B events and information (subscription) products. Proven experience in leading and managing teams effectively. Skilled in developing and executing strategic plans for portfolio management, with the ability to clearly communicate these strategies to the team; works comfortably with forward looking annual and quarterly horizons. Expertise in creating strategic marketing plans that consistently meet revenue targets while staying within budget. Strong project management capabilities, with a track record of successfully collaborating with senior stakeholders and managing key relationships. Excellent communication skills, ensuring clarity and efficiency in all interactions. Creative thinker with the ability to generate innovative ideas that drive business growth. Proficient in writing and compelling, benefit oriented copy to engage target audiences; strong proof reader and copywriting trainer for the team. Data driven with a strong understanding of segmentation, analysis and selection processes. Detail oriented and highly competent in proofreading and ensuring accuracy. Experienced in managing large budgets, optimising resource allocation for maximum impact. In depth understanding of both direct and digital marketing metrics, with a particular focus on ROI. About Us Who we are: PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 500 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do: PEI Group provides industry leading journalism, data and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. We strive to ensure that opportunities to work and develop at PEI Group are fair, inclusive and open to all. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sex, sexual orientation or any other equality characteristic. PEI Group supports flexible working arrangements, and we welcome career returners.
Jan 30, 2026
Full time
About The Role Our vision is to nurture PEI Group and our business information and event brands to become must-have resources and networks, so that private market investors, managers and service providers can better meet their business objectives and outperform in their markets. The marketing team will be strategic partners to the business, collaborating to design and deliver customer centric, creative and high performance programs which improve brand preference, engage more market professionals and underpin commercial success. The Senior Marketing Manager, based in London, will play a critical role to lead a team and drive revenue growth for the Infrastructure & Agri portfolio of PEI's business information subscription brands, membership networks, events, sponsorship and marketing solutions. You will set the strategy for the portfolio, bringing new ideas that will result in growth. Managing a team of marketers, you will create the marketing plans and campaigns to generate commercial results through customer acquisition, growth and retention. Key Responsibilities Develop a deep understanding of the target markets and audiences, including detailed personas, and associated workflows and needs by role type. Gain detailed insights into the current product offerings across all revenue streams, including digital platforms, networks, events (delegate and sponsorship), and marketing solutions, to ensure a comprehensive understanding of the brand or network. Partner with the Product and Events teams to design and execute new product development (NPD) launch programs, ensuring alignment with overall business goals. Analyse growth potential by persona, company, contact, and revenue line, identifying opportunities for volume and revenue growth. Develop a strategic marketing approach to creatively and commercially achieve annual goals, ensuring alignment with company objectives. Design and implement a quarterly rolling program of targeted campaigns for each key audience segment (acquisition, client, and key accounts), delivering a strong sales pipeline and meeting eCommerce targets. Create tailored programs for acquisition and customer onboarding, cross sell/upsell (account expansion), and account based marketing (ABM) for key accounts, usage and renewal. Day to day responsibilities Team management and leadership, including recruitment, development, coordination and retention efforts. Oversee budget planning and financial management. Optimise the use of marketing technology tools such as Marketo, websites, CRM, etc., in collaboration with Digital Marketing Operations (DMO). Expertly design and execute TAM focused inbound lead nurturing programs, as well as highly targeted outbound campaigns via social media, email, PPC, search, events, advertising, and more. Provide daily, weekly and monthly performance reports, along with actionable recommendations for improvement. Collaborate with internal Design and DMO teams, as well as external agencies, to create a variety of marketing content that supports all stages of the customer journey (top, middle and bottom of the funnel). KPI's/ Success Expectations Develop and implement a marketing strategy that aligns with company goals. Collaborate with cross functional teams, including Editorial, Product, Sales and Events, to ensure quarterly marketing plans are developed and executed in line with business needs. Hit targets for New Customer acquisition (from relevant TAM) including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Achieve targets for Account Expansion through cross sell and upsell within Client and Key Accounts including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Deliver increased usage, engagement, satisfaction and retention at company and person level (shared KPIs with Editorial, Events and Account Management). Develop and publish at least six customer case studies (written or video) each year. About You Experience & Skills Bachelor's Degree - B.S. or B.A (ideal not essential) Proven experience working in Marketing leadership roles within B2B events and information (subscription) products. Proven experience in leading and managing teams effectively. Skilled in developing and executing strategic plans for portfolio management, with the ability to clearly communicate these strategies to the team; works comfortably with forward looking annual and quarterly horizons. Expertise in creating strategic marketing plans that consistently meet revenue targets while staying within budget. Strong project management capabilities, with a track record of successfully collaborating with senior stakeholders and managing key relationships. Excellent communication skills, ensuring clarity and efficiency in all interactions. Creative thinker with the ability to generate innovative ideas that drive business growth. Proficient in writing and compelling, benefit oriented copy to engage target audiences; strong proof reader and copywriting trainer for the team. Data driven with a strong understanding of segmentation, analysis and selection processes. Detail oriented and highly competent in proofreading and ensuring accuracy. Experienced in managing large budgets, optimising resource allocation for maximum impact. In depth understanding of both direct and digital marketing metrics, with a particular focus on ROI. About Us Who we are: PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 500 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do: PEI Group provides industry leading journalism, data and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. We strive to ensure that opportunities to work and develop at PEI Group are fair, inclusive and open to all. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sex, sexual orientation or any other equality characteristic. PEI Group supports flexible working arrangements, and we welcome career returners.
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Jan 29, 2026
Full time
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Head of Sales, UK & Ireland to come and join our global business, based in our London HQ. Reporting directly to the General Manager, UK & Ireland and working closely with the wider Leadership team, you will be accountable for executing our sales strategies and tactical plans to deliver sales targets through Inbound and outbound channels. We're growing fast, so this is a great opportunity for someone looking to work in a fast-paced business who likes to work autonomously, enjoys a challenge, and wants to make a big impact. Strategy & Planning Develop and ensure the execution of a go-to-market strategy, sales strategies, and achieve sales and market share objectives across the region.> Execute and drive end-to-end sales cycles (planning, prospecting, lead distribution, territory planning, sales execution, pipeline/funnel management) and provide accurate reporting and forecasts. Follow the blueprint and ensure that sales processes are collected and followed to improve operational efficiency, sales productivity, and customer satisfaction. These processes include forecasting and pipeline management, discount approval policies, payment processing requests, hiring, and training procedures. Collate Partner feedback and quantify new feature requests in terms of our opportunity to win Prospects. Align with the global sales leaders in each market. Performance Management Set, communicate, and manage performance expectations, ensuring the achievement of monthly, quarterly, and annual targets for the sales function. Effectively manage the sales funnel, ensuring KPI's are achieved, and conversion rates are optimized to deliver consistent incremental improvement. Ensure efficient and accurate use of Hubspot to represent the workload of the team and ensure we maximize efficiencies and efforts of the team. People Development Recruit, develop, and retain talent, building a team of highly successful sales consultants. Motivate, drive, coach, and empower the team with the skills to provide first class service to all prospective and existing Partners of our world-class platform. Develop training programs and implement personal development plans for all team members. Ensure the Commercial teams have the tools and resources they need to be successful, such as product training and literature, sales "playbooks," negotiation training, etc. Plan team events to build enthusiasm and culture. Additional And Ad-hoc Duties Include Work with cross-functional departments to align on goals that facilitate the achievement of our key objectives. Take on reasonable additional or different duties when asked in order to meet business needs. Ensure positive partner experience through effective communication, swift resolution of partner inquiries and demonstrate sound decision-making/problem-solving. This list is not exhaustive and there may be other activities you are required to deliver. Skills, experience & qualifications required B2B commercial leadership experience in a Saas, digital sales, online marketplace or payments company. Proven track record of success with selling into the SMB market segment. Highly tactical and can also think big picture. Strong leadership skills with a proven track record for target and KPI delivery. Self-motivated, hungry for success with a desire to progress within a fast-paced, success-driven global business. Analytical and very confident working with data. Customer centric. Excellent communication and listening skills. Excellent time management and planning skills. High work ethic. Flexible and comfortable working in a fast-paced and changing environment. Creative thinking and problem solving mindset. Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards. Team player - must be happy to "roll sleeves up" and assist the team whenever required. Self starter and highly proactive approach. £0 - £0 a year Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Jan 29, 2026
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Head of Sales, UK & Ireland to come and join our global business, based in our London HQ. Reporting directly to the General Manager, UK & Ireland and working closely with the wider Leadership team, you will be accountable for executing our sales strategies and tactical plans to deliver sales targets through Inbound and outbound channels. We're growing fast, so this is a great opportunity for someone looking to work in a fast-paced business who likes to work autonomously, enjoys a challenge, and wants to make a big impact. Strategy & Planning Develop and ensure the execution of a go-to-market strategy, sales strategies, and achieve sales and market share objectives across the region.> Execute and drive end-to-end sales cycles (planning, prospecting, lead distribution, territory planning, sales execution, pipeline/funnel management) and provide accurate reporting and forecasts. Follow the blueprint and ensure that sales processes are collected and followed to improve operational efficiency, sales productivity, and customer satisfaction. These processes include forecasting and pipeline management, discount approval policies, payment processing requests, hiring, and training procedures. Collate Partner feedback and quantify new feature requests in terms of our opportunity to win Prospects. Align with the global sales leaders in each market. Performance Management Set, communicate, and manage performance expectations, ensuring the achievement of monthly, quarterly, and annual targets for the sales function. Effectively manage the sales funnel, ensuring KPI's are achieved, and conversion rates are optimized to deliver consistent incremental improvement. Ensure efficient and accurate use of Hubspot to represent the workload of the team and ensure we maximize efficiencies and efforts of the team. People Development Recruit, develop, and retain talent, building a team of highly successful sales consultants. Motivate, drive, coach, and empower the team with the skills to provide first class service to all prospective and existing Partners of our world-class platform. Develop training programs and implement personal development plans for all team members. Ensure the Commercial teams have the tools and resources they need to be successful, such as product training and literature, sales "playbooks," negotiation training, etc. Plan team events to build enthusiasm and culture. Additional And Ad-hoc Duties Include Work with cross-functional departments to align on goals that facilitate the achievement of our key objectives. Take on reasonable additional or different duties when asked in order to meet business needs. Ensure positive partner experience through effective communication, swift resolution of partner inquiries and demonstrate sound decision-making/problem-solving. This list is not exhaustive and there may be other activities you are required to deliver. Skills, experience & qualifications required B2B commercial leadership experience in a Saas, digital sales, online marketplace or payments company. Proven track record of success with selling into the SMB market segment. Highly tactical and can also think big picture. Strong leadership skills with a proven track record for target and KPI delivery. Self-motivated, hungry for success with a desire to progress within a fast-paced, success-driven global business. Analytical and very confident working with data. Customer centric. Excellent communication and listening skills. Excellent time management and planning skills. High work ethic. Flexible and comfortable working in a fast-paced and changing environment. Creative thinking and problem solving mindset. Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards. Team player - must be happy to "roll sleeves up" and assist the team whenever required. Self starter and highly proactive approach. £0 - £0 a year Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Jan 29, 2026
Full time
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
International Information Systems Security Certification Consortium
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Jan 29, 2026
Full time
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Klaviyo, a rapidly expanding NYSE listed enterprise technology company, is revolutionising the way businesses connect with their customers through advanced marketing automation solutions. Our cutting edge platform empowers companies to create personalized, data driven campaigns that drive exceptional results. As a leader in the industry, Klaviyo is committed to innovation, customer success, and fostering a collaborative work environment. Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E Commerce, or Marketing Technology Solutions. How you will make a difference: Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up. Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's fastest growing segment, our Small and Medium Businesses. Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customised success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 2+ years of customer success or account management with a track record for building and nurturing relationships with multiple stakeholders on an account at a time. An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organisational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast paced environment. Experience with G Suite, Gainsight, Salesforce, or similar tools. Fluent in French.
Jan 29, 2026
Full time
Klaviyo, a rapidly expanding NYSE listed enterprise technology company, is revolutionising the way businesses connect with their customers through advanced marketing automation solutions. Our cutting edge platform empowers companies to create personalized, data driven campaigns that drive exceptional results. As a leader in the industry, Klaviyo is committed to innovation, customer success, and fostering a collaborative work environment. Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E Commerce, or Marketing Technology Solutions. How you will make a difference: Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up. Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's fastest growing segment, our Small and Medium Businesses. Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customised success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 2+ years of customer success or account management with a track record for building and nurturing relationships with multiple stakeholders on an account at a time. An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organisational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast paced environment. Experience with G Suite, Gainsight, Salesforce, or similar tools. Fluent in French.
Who We Are Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers-no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms. Learn more at . Who You Are We are seeking a dynamic and results-driven Head of Account Management, Demand to oversee and drive the success of our account management team across the EMEA region. This role is an excellent opportunity for a seasoned account manager with leadership experience to shape and lead a high-performing team. You will play a critical role in managing client relationships, ensuring the effective execution of campaigns, and driving revenue growth in a fast-paced, innovative environment. This role is based in London and follows a hybrid schedule, requiring 3 days per week in the office. What You Will Do Lead an Omnichannel team of account managers, creating a culture of collaboration, growth, and analytical excellence Player Coach serving as the main liaison for key Marketplace demand partners, with a data-driven approach to guide decision making for daily performance monitoring, account optimisation, and resolution of any performance-related issues Lead strategic client-facing calls and meetings, including QBR's to align on goals and drive performance and upsell new opportunities Consultative leader who can develop tailored solutions and drive strategic execution coaching to the team that delivers measurable success for partners Partner with Business Development to develop and execute demand pipeline strategies and drive business growth Develop, document and roll out new processes and workflows that create efficiencies for day-to-day Account Management responsibilities, including training and career development Work cross-functionally with internal teams: Finance, Operations, Product and Supply to ensure partners receive the best possible service and experience Become a deep subject matter expert on the Verve product suite and platform, guiding clients to fully leverage our solutions for maximum impact Stay at the forefront of the programmatic ecosystem by staying current with new ad tech developments and understanding how emerging trends can unlock opportunities for clients What You Will Bring 7+ years + of proven account management experience, preferably in programmatic advertising, digital media, or a related field, particularly in a fast paced, data driven environment Demonstrated leadership experience, with the ability to motivate and manage a team to achieve exceptional results Deep understanding of the programmatic advertising ecosystem, including ad exchanges, DSPs, programmatic business models, emerging media, and other mobile based platforms Self motivated and goal oriented, a team player with strong communication skills to lead client facing meetings and influence effectively at all levels of an organisation Proven ability to manage multiple projects at a time in a high pressure and fast paced environment Ability to collaborate effectively across departments, ensuring a unified approach to partner success Strong analytical skills and experience using data insights to drive strategy, drive actionable insights and improve performance Bachelor's degree in business, marketing, or a related field What We Offer Just a few of the benefits waiting for you at Verve: Be part of a multicultural team that is bringing advertising to the next level You will learn and evolve in an empowering environment characterised by entrepreneurial actions Responsibility, independence, and an opportunity to participate in projects that have a significant impact on Verve's success 3 Wellness days per year (in Q1, Q2 & Q3) and Employee Assistance Program to help you maintain your well being Enhance your professional skills with a yearly training budget and improve your language skills through German and/or English classes Work and Travel Program (monthly raffle after 2 years of employment) We are eager to build a great team together and we appreciate your help through our Employee Referral Bonus Align your interests with the company's success and take part in our Employee Shares Purchase Plan You will be entitled to 25 holidays per year in addition to any of the public/bank holidays Personalised Benefits Platform; with a budget of 50 GBP/month, you can choose the benefits that fit you best Corporate Pension Scheme Bupa Healthcare Plan Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Jan 29, 2026
Full time
Who We Are Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers-no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms. Learn more at . Who You Are We are seeking a dynamic and results-driven Head of Account Management, Demand to oversee and drive the success of our account management team across the EMEA region. This role is an excellent opportunity for a seasoned account manager with leadership experience to shape and lead a high-performing team. You will play a critical role in managing client relationships, ensuring the effective execution of campaigns, and driving revenue growth in a fast-paced, innovative environment. This role is based in London and follows a hybrid schedule, requiring 3 days per week in the office. What You Will Do Lead an Omnichannel team of account managers, creating a culture of collaboration, growth, and analytical excellence Player Coach serving as the main liaison for key Marketplace demand partners, with a data-driven approach to guide decision making for daily performance monitoring, account optimisation, and resolution of any performance-related issues Lead strategic client-facing calls and meetings, including QBR's to align on goals and drive performance and upsell new opportunities Consultative leader who can develop tailored solutions and drive strategic execution coaching to the team that delivers measurable success for partners Partner with Business Development to develop and execute demand pipeline strategies and drive business growth Develop, document and roll out new processes and workflows that create efficiencies for day-to-day Account Management responsibilities, including training and career development Work cross-functionally with internal teams: Finance, Operations, Product and Supply to ensure partners receive the best possible service and experience Become a deep subject matter expert on the Verve product suite and platform, guiding clients to fully leverage our solutions for maximum impact Stay at the forefront of the programmatic ecosystem by staying current with new ad tech developments and understanding how emerging trends can unlock opportunities for clients What You Will Bring 7+ years + of proven account management experience, preferably in programmatic advertising, digital media, or a related field, particularly in a fast paced, data driven environment Demonstrated leadership experience, with the ability to motivate and manage a team to achieve exceptional results Deep understanding of the programmatic advertising ecosystem, including ad exchanges, DSPs, programmatic business models, emerging media, and other mobile based platforms Self motivated and goal oriented, a team player with strong communication skills to lead client facing meetings and influence effectively at all levels of an organisation Proven ability to manage multiple projects at a time in a high pressure and fast paced environment Ability to collaborate effectively across departments, ensuring a unified approach to partner success Strong analytical skills and experience using data insights to drive strategy, drive actionable insights and improve performance Bachelor's degree in business, marketing, or a related field What We Offer Just a few of the benefits waiting for you at Verve: Be part of a multicultural team that is bringing advertising to the next level You will learn and evolve in an empowering environment characterised by entrepreneurial actions Responsibility, independence, and an opportunity to participate in projects that have a significant impact on Verve's success 3 Wellness days per year (in Q1, Q2 & Q3) and Employee Assistance Program to help you maintain your well being Enhance your professional skills with a yearly training budget and improve your language skills through German and/or English classes Work and Travel Program (monthly raffle after 2 years of employment) We are eager to build a great team together and we appreciate your help through our Employee Referral Bonus Align your interests with the company's success and take part in our Employee Shares Purchase Plan You will be entitled to 25 holidays per year in addition to any of the public/bank holidays Personalised Benefits Platform; with a budget of 50 GBP/month, you can choose the benefits that fit you best Corporate Pension Scheme Bupa Healthcare Plan Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
SMADEX is a Barcelona-born Demand Side Platform, delivering performance and transparency in programmatic for clients in America, Europe, and Asia. We are growing our team to become one of the best and biggest DSPs in the ecosystem. The Role: Smadex is seeking a Creative Strategy Manager to bridge the gap between creative excellence and campaign performance for our highest-value advertisers. This role sits at the intersection of Account Management, Creative Development, and Ad Operations, ensuring our clients get actionable creative insights that drive measurable performance gains. As a Creative Strategist you'll own the creative narrative for our clients, not just which creatives work, but why they work and how to scale those learnings across accounts. Key Responsibilities Creative Strategy & Insights (40%) Analyze creative performance data to identify patterns and develop actionable recommendations for gaming and non-gaming clients Build structured, client-facing creative proposals that connect performance data to strategic direction Partner with Product on creative tools. Develop creative playbooks and best practices specific to UA, retargeting, and CTV campaigns Cross-Functional Leadership (30%) Act as the connective tissue between Account Management, Creative Dev, and Ad Ops teams Define clear workflows and handoffs to reduce creative bottlenecks and accelerate time-to-launch Lead creative briefings and ensure alignment between client objectives and creative execution Handle ticketing and communication with Creative Designers Client Partnership (20%) Support Account Managers in high-stakes creative conversations with clients Present creative performance reviews and strategic recommendations to client stakeholders Proactively identify creative optimization opportunities that expand wallet share Participate in JBPs and QBRs as experts on Creatives Knowledge Management (10%) Build and maintain a creative performance repository accessible across teams Lead quarterly creative performance reviews, external and internal, to surface trends and winning strategies Train Account Managers on creative best practices and how to position creative insights with clients What You Bring Required: 5+ years in mobile advertising, creative strategy, or performance marketing Deep understanding of creative formats across UA, retargeting, and CTV Experience translating creative performance data into strategic recommendations Track record of working cross-functionally in fast-paced environments Strong presentation skills and ability to influence without direct authority Preferred: Experience with programmatic advertising platforms Gaming industry knowledge (especially mid-core and casual) Familiarity with creative production workflows and timelines Data visualization skills Success Metrics Reduction in creative-related delays for campaign launches Increase in creative iteration velocity for HV accounts Client satisfaction scores on creative insights and recommendations Knowledge sharing metrics (playbooks created, teams trained, insights distributed) Please note that we do NOT provide VISA sponsorship. Applicants must have a valid permit to work. Reward package Be part of a leading, fast-growing, innovative company shaping the future of mobile advertising. Integrate a highly motivated and young team. Possibility of traveling to the Barcelona HQ for collaboration and team-building activities. Great compensation package Hybrid model. Work from our co-working 3 days per week and 2 from home. Exposure to leading global app publishers and media partners in the digital advertising industry. Learning and training opportunities to grow your career.
Jan 29, 2026
Full time
SMADEX is a Barcelona-born Demand Side Platform, delivering performance and transparency in programmatic for clients in America, Europe, and Asia. We are growing our team to become one of the best and biggest DSPs in the ecosystem. The Role: Smadex is seeking a Creative Strategy Manager to bridge the gap between creative excellence and campaign performance for our highest-value advertisers. This role sits at the intersection of Account Management, Creative Development, and Ad Operations, ensuring our clients get actionable creative insights that drive measurable performance gains. As a Creative Strategist you'll own the creative narrative for our clients, not just which creatives work, but why they work and how to scale those learnings across accounts. Key Responsibilities Creative Strategy & Insights (40%) Analyze creative performance data to identify patterns and develop actionable recommendations for gaming and non-gaming clients Build structured, client-facing creative proposals that connect performance data to strategic direction Partner with Product on creative tools. Develop creative playbooks and best practices specific to UA, retargeting, and CTV campaigns Cross-Functional Leadership (30%) Act as the connective tissue between Account Management, Creative Dev, and Ad Ops teams Define clear workflows and handoffs to reduce creative bottlenecks and accelerate time-to-launch Lead creative briefings and ensure alignment between client objectives and creative execution Handle ticketing and communication with Creative Designers Client Partnership (20%) Support Account Managers in high-stakes creative conversations with clients Present creative performance reviews and strategic recommendations to client stakeholders Proactively identify creative optimization opportunities that expand wallet share Participate in JBPs and QBRs as experts on Creatives Knowledge Management (10%) Build and maintain a creative performance repository accessible across teams Lead quarterly creative performance reviews, external and internal, to surface trends and winning strategies Train Account Managers on creative best practices and how to position creative insights with clients What You Bring Required: 5+ years in mobile advertising, creative strategy, or performance marketing Deep understanding of creative formats across UA, retargeting, and CTV Experience translating creative performance data into strategic recommendations Track record of working cross-functionally in fast-paced environments Strong presentation skills and ability to influence without direct authority Preferred: Experience with programmatic advertising platforms Gaming industry knowledge (especially mid-core and casual) Familiarity with creative production workflows and timelines Data visualization skills Success Metrics Reduction in creative-related delays for campaign launches Increase in creative iteration velocity for HV accounts Client satisfaction scores on creative insights and recommendations Knowledge sharing metrics (playbooks created, teams trained, insights distributed) Please note that we do NOT provide VISA sponsorship. Applicants must have a valid permit to work. Reward package Be part of a leading, fast-growing, innovative company shaping the future of mobile advertising. Integrate a highly motivated and young team. Possibility of traveling to the Barcelona HQ for collaboration and team-building activities. Great compensation package Hybrid model. Work from our co-working 3 days per week and 2 from home. Exposure to leading global app publishers and media partners in the digital advertising industry. Learning and training opportunities to grow your career.
Director of Media Relations, Deputy University Spokesperson About Fordham Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education. Title of Position Director of Media Relations, Deputy University Spokesperson Fordham's Director of Media Relations promotes the University in national, international, local, and industry media-including print, broadcast, digital, podcasts, and emerging platforms-as part of a comprehensive media relations program to advance and protect its worldwide institutional reputation. As the University's primary contact for media relations, the Director is responsible for day-to-day proactive and reactive media engagement, reports to the Associate Vice President of University Communications, supervises an assistant director, and serves as a key member of the crisis communications team. Essential Functions Identifies newsworthy stories and develops compelling pitches regarding Fordham staff perspectives, faculty experts, faculty research, student and faculty accomplishments, and University programs and events, and conducts strategic media outreach to secure favorable coverage. Fields and navigates incoming media requests, coordinates responses, and oversees in-person and virtual interviews, as well as filming. Maintains relationships with the student press and serves as a key point of contact for all engagement and inquiries. Monitors and escalates potentially controversial topics or coverage in the media and supports issue mitigation and responses. Manages and maintains faculty expert, statement, and messaging database. Oversees production and edits news and earned media reporting to be shared across the University community. Participates as a member of the crisis communications team, providing on-call emergency support as needed. This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary. Management Responsibilities Supervises the work of other Fordham employees who are individual contributors. Responsible for hiring, training and developing, managing performance and administering corrective action. Has significant input in compensation decisions. Additional Functions Works with the AVP and outside public relations counsel to create and execute impactful media relations plans. Partners with broader University Marketing and Communications colleagues to develop and execute 360 communications programs. Cultivates and maintains relationships with media contacts and internal clients. Attends University events and facilitates media access to campus events and facilities. Counsels and supports staff and faculty members with editorial and media relations guidance. Required Qualifications Bachelor's Degree. Minimum 7 years of media and/or media relations experience. Minimum 4 years of people manager experience. Knowledge and Skills Demonstrated media savvy, media placement ability, and relationships across top-tier and industry outlets; media placement portfolio required, and visual storytelling examples are a plus. Strong writing skills across a variety of formats, including talking points, holding/reactive statements, and media pitches. Deep understanding of the evolving media industry and issues impacting higher education. Familiarity with media measurement platforms and data analysis. Successful candidates should possess a basic understanding of and commitment to the values that underpin Jesuit education. Preferred Qualifications None specified. Minimum Starting Salary $120,000 Maximum Starting Salary $145,000 Salary is commensurate with qualifications, experience, and skills. No Union position. Posting Number: A997P Number of Vacancies: 1 Start Date: 01/01/2026 Posting Date: 12/10/2025 Special Instructions No candidate will be considered without media placement clips. Fordham University is committed to excellence and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Physical Activity and Work Environment Sitting Often Repetitive Hand Motion (such as typing) Often Hearing, Listening, Talking Often Standing Seldom Walking Seldom Running Not Required Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required Climbing stairs Not Required Climbing ladders Not Required Reaching overhead Not Required Pulling, pushing Not Required Shoveling Not Required Lifting - up to 20 pounds Not Required Lifting - up to 50 pounds Not Required Lifting - over 50 pounds Not Required Documents Needed to Apply Required Documents: Resume Cover Letter Media File Optional Documents: Supplemental questions you will be required to answer on the application (No action is needed on this page) Required fields are indicated with an asterisk ( ). Do you have a bachelor's degree? Yes No Do you have a minimum 7 years of media and/or media relations experience? Yes No Do you have a minimum 4 years of experience as a people manager? Yes No
Jan 29, 2026
Full time
Director of Media Relations, Deputy University Spokesperson About Fordham Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education. Title of Position Director of Media Relations, Deputy University Spokesperson Fordham's Director of Media Relations promotes the University in national, international, local, and industry media-including print, broadcast, digital, podcasts, and emerging platforms-as part of a comprehensive media relations program to advance and protect its worldwide institutional reputation. As the University's primary contact for media relations, the Director is responsible for day-to-day proactive and reactive media engagement, reports to the Associate Vice President of University Communications, supervises an assistant director, and serves as a key member of the crisis communications team. Essential Functions Identifies newsworthy stories and develops compelling pitches regarding Fordham staff perspectives, faculty experts, faculty research, student and faculty accomplishments, and University programs and events, and conducts strategic media outreach to secure favorable coverage. Fields and navigates incoming media requests, coordinates responses, and oversees in-person and virtual interviews, as well as filming. Maintains relationships with the student press and serves as a key point of contact for all engagement and inquiries. Monitors and escalates potentially controversial topics or coverage in the media and supports issue mitigation and responses. Manages and maintains faculty expert, statement, and messaging database. Oversees production and edits news and earned media reporting to be shared across the University community. Participates as a member of the crisis communications team, providing on-call emergency support as needed. This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary. Management Responsibilities Supervises the work of other Fordham employees who are individual contributors. Responsible for hiring, training and developing, managing performance and administering corrective action. Has significant input in compensation decisions. Additional Functions Works with the AVP and outside public relations counsel to create and execute impactful media relations plans. Partners with broader University Marketing and Communications colleagues to develop and execute 360 communications programs. Cultivates and maintains relationships with media contacts and internal clients. Attends University events and facilitates media access to campus events and facilities. Counsels and supports staff and faculty members with editorial and media relations guidance. Required Qualifications Bachelor's Degree. Minimum 7 years of media and/or media relations experience. Minimum 4 years of people manager experience. Knowledge and Skills Demonstrated media savvy, media placement ability, and relationships across top-tier and industry outlets; media placement portfolio required, and visual storytelling examples are a plus. Strong writing skills across a variety of formats, including talking points, holding/reactive statements, and media pitches. Deep understanding of the evolving media industry and issues impacting higher education. Familiarity with media measurement platforms and data analysis. Successful candidates should possess a basic understanding of and commitment to the values that underpin Jesuit education. Preferred Qualifications None specified. Minimum Starting Salary $120,000 Maximum Starting Salary $145,000 Salary is commensurate with qualifications, experience, and skills. No Union position. Posting Number: A997P Number of Vacancies: 1 Start Date: 01/01/2026 Posting Date: 12/10/2025 Special Instructions No candidate will be considered without media placement clips. Fordham University is committed to excellence and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Physical Activity and Work Environment Sitting Often Repetitive Hand Motion (such as typing) Often Hearing, Listening, Talking Often Standing Seldom Walking Seldom Running Not Required Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required Climbing stairs Not Required Climbing ladders Not Required Reaching overhead Not Required Pulling, pushing Not Required Shoveling Not Required Lifting - up to 20 pounds Not Required Lifting - up to 50 pounds Not Required Lifting - over 50 pounds Not Required Documents Needed to Apply Required Documents: Resume Cover Letter Media File Optional Documents: Supplemental questions you will be required to answer on the application (No action is needed on this page) Required fields are indicated with an asterisk ( ). Do you have a bachelor's degree? Yes No Do you have a minimum 7 years of media and/or media relations experience? Yes No Do you have a minimum 4 years of experience as a people manager? Yes No
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Jan 29, 2026
Full time
About us At Environment Bank, we're working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market leading organisation in a sector that's experiencing rapid growth. We've already built a highly skilled team of experts and we're actively looking to expand our team in the coming months. We're incredibly proud of all we achieved so far and we're still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role As a senior People Partner, you will be a key strategic and operational advisor within the organisation, working closely with the leadership team, and reporting into the Director of People and Operations. You will align people initiatives with our business objectives. You will play a vital role in shaping our culture, enhancing employee engagement, and fostering a high performance environment. The ideal candidate will possess strong HR expertise, exceptional interpersonal skills and a deep understanding of organisational dynamics, having worked for a start up or a scale up where there has been progressive growth. This is a largely remote role, with the occasional travel to our hub offices in London, Bristol and York. Key Responsibilities Strategic Partnership Act as a trusted advisor to senior leaders and stakeholders, providing expert guidance on people strategy, organisational design, and long term workforce planning. Partner with leadership teams and stakeholders to ensure people plans align with business objectives and support a high performance, values driven culture. Influence decision making using data, insight, and strong commercial understanding of the organisation's needs. Employee Relations & Support Lead on complex and sensitive employee relations casework, ensuring fair, consistent, and legally compliant approaches. Provide proactive guidance to managers on policy interpretation, best practice, performance concerns, sickness management, and conflict resolution. Identify trends in ER issues and recommend preventative actions or training. Talent Management Design and deliver initiatives across succession planning, talent assessment, leadership development, and performance management. Support leaders in identifying critical roles, talent pipelines, and development pathways to enable organisational growth. Change Management Lead and support organisational change initiatives, including restructures, team redesigns, TUPE processes (if applicable), and shifts to new HR operating models. Provide change expertise to help leaders plan, communicate, and implement change in a way that protects employee experience and mitigates risk. Facilitate consultation processes, documentation, timelines, and impact assessments to ensure smooth transitions. Data & Insights Use HR analytics, dashboards, and people metrics (e.g., attrition, engagement, capability gaps, absence, ER trends) to inform priorities and decision making. Identify people related risks, opportunities, and patterns, presenting actionable recommendations to senior stakeholders. Partner with People Coordinator to improve data integrity, reporting cadence, and insight driven interventions. Coaching & Development Coach and mentor team leaders and managers to strengthen people management capability, confidence, and judgement. Support leadership development through one to one coaching, facilitated workshops, and ongoing performance dialogue. Guide managers on career conversations, team development plans, and how to create inclusive, empowering environments where colleagues can thrive. EDI & Belonging At the heart of Environment Bank are the people, who make it all possible. We employ individuals, who share the same passion to live our Environment Bank mission and values. At Environment Bank we believe that fostering a diverse, equitable, and inclusive workplace makes us more innovative, dynamic, and competitive. We welcome individuals from all backgrounds, ethnicities, cultures, and experiences. We are committed to creating an environment where everyone is valued and respected, free from discrimination based on race, religion, sexual orientation, age, marital status, disability, gender identity or expression, or any other legally protected status. Qualifications Proven experience as an HR / People Business Partner or equivalent senior HR role, with experience of managing HR teams Strong understanding of HR best practices and employment legislation Ability to build and maintain strong relationships with stakeholders at all levels Demonstrated ability to influence and drive change within an organisational design Start up to scale up organisational experience Proficiency in using HR data and analytics to inform decision making Professional HR qualification (CIPD or equivalent) is preferred but not essential Ability to work in a fast paced dynamic environment Exceptional interpersonal and communication skills Benefits Performance based annual bonus up to 10% of salary Pension scheme with employer matched contributions at 6% of salary ️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day Option to purchase 5 additional days of annual leave after probation Remote and hybrid flexible working options Regional and departmental team co working days Expenses paid whole company meet twice a year ️ Team fundraising and charity events Ongoing career development with training and mentoring Medical cash back scheme to cover everyday healthcare costs Employee assistance mental wellbeing support ️ ️ Enhanced sickness pay allowance
Are YOU the Relationship-Building, Revenue-Driving Superstar We're Looking For?Who are you? You're a people-person with commercial instincts. You love building relationships, spotting opportunity, and turning goodwill into real-world results. You're just as happy sliding into DMs, sending thoughtful handwritten notes, or jumping on a call with a potential partner as you are tracking who's driving sales and doubling down on what works. You understand that growth doesn't always come from ads alone - sometimes it comes from word of mouth, trust, and genuine human connection . You enjoy nurturing relationships over time and get a buzz from seeing referrals, partnerships, and collaborations turn into measurable revenue. Most importantly, you're ambitious and eager to grow. You see this role as a chance to develop elite skills in partnerships, persuasion, community building, and commercial growth. If you're not interested in learning fast, taking ownership, and becoming exceptional at what you do, this won't be the right fit. We move quickly, so expect responsibility early and plenty of opportunity to prove yourself. Who are we? We're a UK-based, world-serving brand in the drinkable supplement space (think Red Bull but we're not an energy drink). We create delicious, functional drinks packed with clinically-researched ingredients that help our customers perform better, think clearer, and feel stronger. And beyond the products, every sale we make helps feed and nourish a child for a year through our charitable partner - something we're incredibly proud of. As we grow, referrals, partnerships, and advocacy are becoming a major pillar of our future growth. That's where you come in. What's the role? As our Referral & Partnerships Executive , you'll be responsible for helping turn customers, creators, and partners into active advocates. This is a hands-on, relationship-driven role with a direct impact on revenue. Your responsibilities will include: Referral Programme Activation & Growth Actively encouraging customers to use and share our referral programme Identifying customers with high referral potential and nurturing them Helping improve referral incentives, messaging, and engagement Tracking referral performance and spotting opportunities to grow it further Affiliate & Influencer Support Recruiting, onboarding, and supporting affiliates and influencers Building genuine, long-term relationships (not transactional, spammy ones) Helping partners understand what works best when promoting our products. Supporting opportunities to whitelist partner social media accounts Best Customer Nurture & VIP Experience Identifying our most valuable and loyal customers Creating moments of delight through handwritten notes, surprise gifts, and unexpected bonuses Supporting reactivation of lapsed high-value customers through thoughtful outreach Community & Group Growth Helping nurture and grow our customer Facebook Group Encouraging engagement, sharing, and advocacy within the community Spotting potential ambassadors, affiliates, and partners from within the group Pro & Partner Liaison Supporting relationships with our "Pro" partners (including athletes, olympians and sportstars) Assisting with recruitment of new Pro partners using proven internal methodsHelping ensure partners feel supported, valued, and motivated Cross-Team Collaboration Working closely with Customer Services, Marketing, and the wider team Feeding insights back into campaigns, offers, and future initiatives Your Skills & Experience You don't need decades of experience - but you should have a strong foundation and a desire to grow fast. Ideally, you'll have experience or interest in several of the following: Relationship-Driven Growth: Partnerships, affiliates, influencers, referrals, or community building Communication Skills: Confident, friendly, and persuasive in writing and conversation Commercial Awareness: You understand that relationships ultimately need to drive results Organisation & Follow-Up: You're good at keeping track of conversations, opportunities, and next steps Customer Psychology: An interest in why people recommend, refer, and advocate Digital Confidence: Comfortable using tools, spreadsheets, CRMs, and dashboards Initiative & Ownership: You don't wait to be told - you spot opportunities and act Ambition to Excel: Evidence you've pursued excellence in something - work, sport, study, or a personal project Adaptability & Learning Speed: You thrive in fast-moving environments and enjoy learning new skills Why You'll Love It Here Direct access to the CEO and senior leadership - no corporate layers A fast-track learning environment covering partnerships, persuasion, and growth A role with visible, measurable impact on revenue Clear progression into a Manager role as the channel scales Huge variety - no two days are the same Free access to our nootropic products to boost your own performance Be part of a brand that genuinely makes a difference in the world Are we talking to YOU? If you love people, partnerships, and the idea of turning genuine relationships into meaningful growth - while rapidly developing high-value commercial skills - we'd love to hear from you. This is a rare opportunity to help build a powerful referral and advocacy engine from the ground up, while growing into a seriously valuable operator in the process. Sound like you? Apply now - and let's see if you're the next Referral & Partnerships Executive to join the mission
Jan 29, 2026
Full time
Are YOU the Relationship-Building, Revenue-Driving Superstar We're Looking For?Who are you? You're a people-person with commercial instincts. You love building relationships, spotting opportunity, and turning goodwill into real-world results. You're just as happy sliding into DMs, sending thoughtful handwritten notes, or jumping on a call with a potential partner as you are tracking who's driving sales and doubling down on what works. You understand that growth doesn't always come from ads alone - sometimes it comes from word of mouth, trust, and genuine human connection . You enjoy nurturing relationships over time and get a buzz from seeing referrals, partnerships, and collaborations turn into measurable revenue. Most importantly, you're ambitious and eager to grow. You see this role as a chance to develop elite skills in partnerships, persuasion, community building, and commercial growth. If you're not interested in learning fast, taking ownership, and becoming exceptional at what you do, this won't be the right fit. We move quickly, so expect responsibility early and plenty of opportunity to prove yourself. Who are we? We're a UK-based, world-serving brand in the drinkable supplement space (think Red Bull but we're not an energy drink). We create delicious, functional drinks packed with clinically-researched ingredients that help our customers perform better, think clearer, and feel stronger. And beyond the products, every sale we make helps feed and nourish a child for a year through our charitable partner - something we're incredibly proud of. As we grow, referrals, partnerships, and advocacy are becoming a major pillar of our future growth. That's where you come in. What's the role? As our Referral & Partnerships Executive , you'll be responsible for helping turn customers, creators, and partners into active advocates. This is a hands-on, relationship-driven role with a direct impact on revenue. Your responsibilities will include: Referral Programme Activation & Growth Actively encouraging customers to use and share our referral programme Identifying customers with high referral potential and nurturing them Helping improve referral incentives, messaging, and engagement Tracking referral performance and spotting opportunities to grow it further Affiliate & Influencer Support Recruiting, onboarding, and supporting affiliates and influencers Building genuine, long-term relationships (not transactional, spammy ones) Helping partners understand what works best when promoting our products. Supporting opportunities to whitelist partner social media accounts Best Customer Nurture & VIP Experience Identifying our most valuable and loyal customers Creating moments of delight through handwritten notes, surprise gifts, and unexpected bonuses Supporting reactivation of lapsed high-value customers through thoughtful outreach Community & Group Growth Helping nurture and grow our customer Facebook Group Encouraging engagement, sharing, and advocacy within the community Spotting potential ambassadors, affiliates, and partners from within the group Pro & Partner Liaison Supporting relationships with our "Pro" partners (including athletes, olympians and sportstars) Assisting with recruitment of new Pro partners using proven internal methodsHelping ensure partners feel supported, valued, and motivated Cross-Team Collaboration Working closely with Customer Services, Marketing, and the wider team Feeding insights back into campaigns, offers, and future initiatives Your Skills & Experience You don't need decades of experience - but you should have a strong foundation and a desire to grow fast. Ideally, you'll have experience or interest in several of the following: Relationship-Driven Growth: Partnerships, affiliates, influencers, referrals, or community building Communication Skills: Confident, friendly, and persuasive in writing and conversation Commercial Awareness: You understand that relationships ultimately need to drive results Organisation & Follow-Up: You're good at keeping track of conversations, opportunities, and next steps Customer Psychology: An interest in why people recommend, refer, and advocate Digital Confidence: Comfortable using tools, spreadsheets, CRMs, and dashboards Initiative & Ownership: You don't wait to be told - you spot opportunities and act Ambition to Excel: Evidence you've pursued excellence in something - work, sport, study, or a personal project Adaptability & Learning Speed: You thrive in fast-moving environments and enjoy learning new skills Why You'll Love It Here Direct access to the CEO and senior leadership - no corporate layers A fast-track learning environment covering partnerships, persuasion, and growth A role with visible, measurable impact on revenue Clear progression into a Manager role as the channel scales Huge variety - no two days are the same Free access to our nootropic products to boost your own performance Be part of a brand that genuinely makes a difference in the world Are we talking to YOU? If you love people, partnerships, and the idea of turning genuine relationships into meaningful growth - while rapidly developing high-value commercial skills - we'd love to hear from you. This is a rare opportunity to help build a powerful referral and advocacy engine from the ground up, while growing into a seriously valuable operator in the process. Sound like you? Apply now - and let's see if you're the next Referral & Partnerships Executive to join the mission
BIRMINGHAM, WEST MIDLANDS, United Kingdom Job Info Job Identification 229 Job Category Sales Posting Date 01/26/2026, 02:08 PM Locations Correspondance to HQ, London, GB Job Function Manager Job Description Salary up to £37,000 (base) dependent on experience + £12,000 (OTE) £49,000 total potential earnings Canon UK is on the lookout for a passionate and driven Team Leader to lead our Inside Sales team in Solihull, focused on delivering innovative workspace solutions. Based at our office three days a week, you'll inspire and guide a talented group of sales professionals as they connect businesses with Canons cutting-edge products and services. As Team Leader, you'll be responsible for: Leading, coaching, and motivating a team of digital sales executives Driving performance to exceed sales targets across Canon's workspace portfolio Developing and executing strategic sales plans aligned with business goals Collaborating with marketing, product, and customer experience teams optimize campaigns and lead generation Monitoring KPIs and reporting on team performance and market trends Championing a culture of innovation, customer focus, and continuous improvement We're looking for a leader with a strong commercial mindset and a passion for digital transformation. You'll need: Proven experience in leading B2B sales teams, ideally in tech or office solutions Strong understanding of digital sales channels and CRM tools Excellent communication, coaching, and stakeholder management skills A proactive, data-driven approach to decision-making A deep interest in workplace technology and customer-centric selling At Canon, we empower people to reimagine what's possible. You'll enjoy: A competitive salary with performance-based incentives Hybrid working model with 3 days in our collaborative Solihull office Access to world-class training and development programs Comprehensive benefits including pension, healthcare, and employee discounts A vibrant, inclusive culture that values innovation and growth Responsibilities Leading, coaching, and motivating a team of digital sales executives Driving performance to exceed sales targets across Canon's workspace portfolio Developing and executing strategic sales plans aligned with business goals Collaborating with marketing, product, and customer experience teams to optimize campaigns and lead generation Monitoring KPIs and reporting on team performance and market trends Championing a culture of innovation, customer focus, and continuous improvement Qualifications Canon Core Behaviours Drive for results Focus on the Customer Take ownership and accountability Act as a team player Shows courage and conviction People orientated Caring for self and others up to £37,000 (base) dependent on experience + £12,000 (OTE) £49,000 total potential earnings Location: Canon UK, Solihull Office (Hybrid - 3 Days Onsite)
Jan 28, 2026
Full time
BIRMINGHAM, WEST MIDLANDS, United Kingdom Job Info Job Identification 229 Job Category Sales Posting Date 01/26/2026, 02:08 PM Locations Correspondance to HQ, London, GB Job Function Manager Job Description Salary up to £37,000 (base) dependent on experience + £12,000 (OTE) £49,000 total potential earnings Canon UK is on the lookout for a passionate and driven Team Leader to lead our Inside Sales team in Solihull, focused on delivering innovative workspace solutions. Based at our office three days a week, you'll inspire and guide a talented group of sales professionals as they connect businesses with Canons cutting-edge products and services. As Team Leader, you'll be responsible for: Leading, coaching, and motivating a team of digital sales executives Driving performance to exceed sales targets across Canon's workspace portfolio Developing and executing strategic sales plans aligned with business goals Collaborating with marketing, product, and customer experience teams optimize campaigns and lead generation Monitoring KPIs and reporting on team performance and market trends Championing a culture of innovation, customer focus, and continuous improvement We're looking for a leader with a strong commercial mindset and a passion for digital transformation. You'll need: Proven experience in leading B2B sales teams, ideally in tech or office solutions Strong understanding of digital sales channels and CRM tools Excellent communication, coaching, and stakeholder management skills A proactive, data-driven approach to decision-making A deep interest in workplace technology and customer-centric selling At Canon, we empower people to reimagine what's possible. You'll enjoy: A competitive salary with performance-based incentives Hybrid working model with 3 days in our collaborative Solihull office Access to world-class training and development programs Comprehensive benefits including pension, healthcare, and employee discounts A vibrant, inclusive culture that values innovation and growth Responsibilities Leading, coaching, and motivating a team of digital sales executives Driving performance to exceed sales targets across Canon's workspace portfolio Developing and executing strategic sales plans aligned with business goals Collaborating with marketing, product, and customer experience teams to optimize campaigns and lead generation Monitoring KPIs and reporting on team performance and market trends Championing a culture of innovation, customer focus, and continuous improvement Qualifications Canon Core Behaviours Drive for results Focus on the Customer Take ownership and accountability Act as a team player Shows courage and conviction People orientated Caring for self and others up to £37,000 (base) dependent on experience + £12,000 (OTE) £49,000 total potential earnings Location: Canon UK, Solihull Office (Hybrid - 3 Days Onsite)
Graduate Media Sales Account Manager Salary - 30,000 basic + 25% OTE and uncapped commission Our client, a leading media company is looking for a University graduate who is looking for an Entry level Media Sales Account Manager role. The media sales account manager will be responsible for selling print & digital advertising for their marketing-leading consumer magazine and website. They also run a series of live exhibitions across the UK, that offer great potential for cross selling as you gain experience. Graduate Media Sales Account Manager Responsibilities: Developing new business from chosen sectors primarily via telephone but also via email and face to face. Selling display advertising, advertorial content, email promotions and web advertising. Benefits: A commitment to continual training both internally and externally Excellent office space Flexible WFH policy Private medical cover (including 24/7 private GP and Mental Health Helplines) Pension Flexible holiday scheme
Jan 28, 2026
Full time
Graduate Media Sales Account Manager Salary - 30,000 basic + 25% OTE and uncapped commission Our client, a leading media company is looking for a University graduate who is looking for an Entry level Media Sales Account Manager role. The media sales account manager will be responsible for selling print & digital advertising for their marketing-leading consumer magazine and website. They also run a series of live exhibitions across the UK, that offer great potential for cross selling as you gain experience. Graduate Media Sales Account Manager Responsibilities: Developing new business from chosen sectors primarily via telephone but also via email and face to face. Selling display advertising, advertorial content, email promotions and web advertising. Benefits: A commitment to continual training both internally and externally Excellent office space Flexible WFH policy Private medical cover (including 24/7 private GP and Mental Health Helplines) Pension Flexible holiday scheme
JOB OBJECTIVE Responsible for managing and directing activities related to proactive customer technical support and training for the Genetic Identity Business Unit. Partners with Sales and Marketing functions on product commercialization tactics with the goal to drive revenue growth and increase market share. CORE DUTIES Develop, coordinate, and implement advanced technical and marketing training programs, product demonstrations, product validations, and workshops for Genetic Identity Business Unit products and instrument platforms utilizing Promega chemistries. Ensure comprehensive curriculum development, customization, and preparation of presentation materials for internal and external stakeholders worldwide. Lead and manage high-level technical support operations, ensuring seamless communication and activities between Technical Services, Forensic Regional Account Managers, FAS Technical Training, and Scientific Applications groups. Provide expert oversight and guidance to resolve complex technical issues for customers. Deliver specialized technical troubleshooting and consultation to customers at various sales cycle stages (evaluation, validation, or post-sale). Employ advanced problem-solving skills to resolve critical issues via telephone, email, online chat, laboratory testing or on-site visits, ensuring customer satisfaction and retention. Function as technical consultant for business development opportunities related to Genetic Analysis business. Review marketing material for technical accuracy, including Profiles in DNA (publication), European GI team identity, product brochures, communication to customers in compliance with ISO requirements, and other technical documents as they occur. Provide team leadership in one or more areas (e.g., training, Quality Assurance etc.) undertaking projects or other significant efforts as appropriate. Leadership is defined as, but not limited to, defining, and understanding scope of project, developing team, setting team goals, implementing, communicating, setting goals/milestones, and maintaining process as deemed appropriate. Represent Promega at regional and international conferences and seminars, delivering impactful presentations on Genetic Identity Business Unit products. Enhance brand reputation and thought leadership within the forensic scientific community. Facilitate strategic communication and collaboration between Genetic Identity Madison marketing, branch marketing, and other departments. Function as a key liaison to ensure alignment and integration of marketing strategies and technical initiatives. Monitor and report competitor activities, technical developments, and trends. Maintain pertinent customer contact information within the CRM (Customer Relationship Management) system. Lead or contribute to cross-functional teams, driving the successful execution of strategic and tactical plans. Ensure projects are delivered on time, within scope, and aligned with business objectives. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others. Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work. Understands and complies with ethical, legal and regulatory requirements applicable to our business. KEY QUALIFICATIONS B.S. degree in molecular biology (or equivalent) with a minimum of 5 years' experience in a forensics laboratory/or similar with training experience. Experience with fluorescent detection DNA sequencing or CE platforms with the ability to troubleshoot and train others on their use. Excellent communication and listening skills, both verbal and written. Proven strong presentation skills in small or large audiences. Ability to travel extensively both domestically and internationally - averaging 50% of the time. Ability to maintain a safe and clean laboratory environment. Ability to work independently with minimal supervision and with other team members in a cooperative manner. Demonstrated proficiency in digital tools and technology, including Microsoft applications and mobile platforms, with the ability to adapt and leverage emerging technologies, such as artificial intelligence, to improve efficiency, automation, and collaboration. PREFERRED QUALIFICATIONS M.S. or PhD in molecular biology or a related field. Prior teaching and curriculum development experience (lecture and laboratory) in genetic identity-related areas or molecular biology. Ability to troubleshoot most applications related to Promega's complete product line. Experience in performing and documenting laboratory validations. PHYSICAL DEMANDS Ability to work with computer equipment frequently. Ability to frequently and accurately communicate with customers via telephone, fax, and e-mail. Ability to wear personal protective equipment (lab coat, goggles, gloves, etc.). Ability to work at a lab bench and with biological and fume hoods frequently. Ability to move objects up to 25 pounds. At Promega, we are committed to building a diverse workforce that reflects the communities we serve and creating a culture where everyone belongs. As an Equal Opportunity Employer, we welcome and encourage applications from all backgrounds, ensuring that employment decisions are made fairly and equitably.
Jan 28, 2026
Full time
JOB OBJECTIVE Responsible for managing and directing activities related to proactive customer technical support and training for the Genetic Identity Business Unit. Partners with Sales and Marketing functions on product commercialization tactics with the goal to drive revenue growth and increase market share. CORE DUTIES Develop, coordinate, and implement advanced technical and marketing training programs, product demonstrations, product validations, and workshops for Genetic Identity Business Unit products and instrument platforms utilizing Promega chemistries. Ensure comprehensive curriculum development, customization, and preparation of presentation materials for internal and external stakeholders worldwide. Lead and manage high-level technical support operations, ensuring seamless communication and activities between Technical Services, Forensic Regional Account Managers, FAS Technical Training, and Scientific Applications groups. Provide expert oversight and guidance to resolve complex technical issues for customers. Deliver specialized technical troubleshooting and consultation to customers at various sales cycle stages (evaluation, validation, or post-sale). Employ advanced problem-solving skills to resolve critical issues via telephone, email, online chat, laboratory testing or on-site visits, ensuring customer satisfaction and retention. Function as technical consultant for business development opportunities related to Genetic Analysis business. Review marketing material for technical accuracy, including Profiles in DNA (publication), European GI team identity, product brochures, communication to customers in compliance with ISO requirements, and other technical documents as they occur. Provide team leadership in one or more areas (e.g., training, Quality Assurance etc.) undertaking projects or other significant efforts as appropriate. Leadership is defined as, but not limited to, defining, and understanding scope of project, developing team, setting team goals, implementing, communicating, setting goals/milestones, and maintaining process as deemed appropriate. Represent Promega at regional and international conferences and seminars, delivering impactful presentations on Genetic Identity Business Unit products. Enhance brand reputation and thought leadership within the forensic scientific community. Facilitate strategic communication and collaboration between Genetic Identity Madison marketing, branch marketing, and other departments. Function as a key liaison to ensure alignment and integration of marketing strategies and technical initiatives. Monitor and report competitor activities, technical developments, and trends. Maintain pertinent customer contact information within the CRM (Customer Relationship Management) system. Lead or contribute to cross-functional teams, driving the successful execution of strategic and tactical plans. Ensure projects are delivered on time, within scope, and aligned with business objectives. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others. Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work. Understands and complies with ethical, legal and regulatory requirements applicable to our business. KEY QUALIFICATIONS B.S. degree in molecular biology (or equivalent) with a minimum of 5 years' experience in a forensics laboratory/or similar with training experience. Experience with fluorescent detection DNA sequencing or CE platforms with the ability to troubleshoot and train others on their use. Excellent communication and listening skills, both verbal and written. Proven strong presentation skills in small or large audiences. Ability to travel extensively both domestically and internationally - averaging 50% of the time. Ability to maintain a safe and clean laboratory environment. Ability to work independently with minimal supervision and with other team members in a cooperative manner. Demonstrated proficiency in digital tools and technology, including Microsoft applications and mobile platforms, with the ability to adapt and leverage emerging technologies, such as artificial intelligence, to improve efficiency, automation, and collaboration. PREFERRED QUALIFICATIONS M.S. or PhD in molecular biology or a related field. Prior teaching and curriculum development experience (lecture and laboratory) in genetic identity-related areas or molecular biology. Ability to troubleshoot most applications related to Promega's complete product line. Experience in performing and documenting laboratory validations. PHYSICAL DEMANDS Ability to work with computer equipment frequently. Ability to frequently and accurately communicate with customers via telephone, fax, and e-mail. Ability to wear personal protective equipment (lab coat, goggles, gloves, etc.). Ability to work at a lab bench and with biological and fume hoods frequently. Ability to move objects up to 25 pounds. At Promega, we are committed to building a diverse workforce that reflects the communities we serve and creating a culture where everyone belongs. As an Equal Opportunity Employer, we welcome and encourage applications from all backgrounds, ensuring that employment decisions are made fairly and equitably.
About the Company Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry leading expertise, analytics powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end to end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at . About the Team (Life Science Engagement ) Dassault Systèmes (DS), with 40 years of experience transforming the way products are designed, produced and supported has combined with MEDIDATA, developers of the world's most used platform for clinical development, commercial and real world data. Our Life Sciences sales and marketing teams bring together all of Dassault Systèmes Life Sciences capabilities in one go to market organization called Life Sciences Engagement (LSE), providing our clients with Life Sciences domain focus and expertise to accelerate their business. As one organization we are leading the transformation in Life Sciences. Unique in the industry, we provide our clients with an integrated business and scientific platform from discovery and preclinical development, clinical trials, manufacturing, quality, regulatory, and commercialization. Discover the future of Life Sciences at and come join us! Responsibilities Our client Executive achieves booking, revenue, & profit goals within their assigned account territories, including identifying sales opportunities through daily prospecting, qualifying opportunities, and efficiently applying Medidata/Dassault Systemes resources to bring opportunities to successful conclusion. Client Executives build consultative, long term relationships with their customers to create tailored, cost effective solutions. Personal involvement in customer relationships and high levels of customer satisfaction are essential to remain consistent with Medidata/Dassault Systemes business principals. This sales role is territory based with a focus on field work for customer visits, but it's also office based in general and reports to the Manager of BIOVIA & BRAND sales, LSE Korea. Build and execute a comprehensive sales strategy to expand Dassault Systèmes' footprint in the Korean Life Sciences market. Achieve and exceed quarterly/annual revenue targets and profit goals within the assigned territory. Develop and maintain a robust sales pipeline through proactive prospecting, cold calling, and lead generation. Manage the end to end sales cycle, from initial contact and solution presenting to closing complex enterprise software transactions. Engage deeply with functional groups within Pharma/Biotech organizations, specifically targeting R&D, QC, QA, and IT departments. Act as a trusted advisor by providing thought leadership on industry trends, digital transformation, and the specific value proposition of Dassault Systèmes' solutions. Drive consultative engagements by leading workshops and brainstorming sessions to solve client specific challenges and deliver a clear 3D Experience Platform's value. Provide strategic guidance on RFX responses, ensuring solutions are scoped to meet both technical requirements and executive level business goals. Establish and nurture long term relationships with "C-Level" decision makers and key stakeholders to build customer loyalty and high retention rates. Collaborate cross functionally with Pre Sales, Marketing, Professional Services, and Partners to ensure seamless solution delivery and customer success. Coordinate internal resources effectively to navigate complex sales environments and accelerate deal closures. Maintain rigorous sales discipline by updating Salesforce/My Sales Pipeline and providing accurate weekly/monthly forecasting. Demonstrate high integrity and professional ethics, ensuring open and honest communication both internally and externally. Support marketing initiatives by participating in webinars, industry conferences, and white paper development to increase brand awareness in the Life Sciences sector. Qualification & Experience 5+ years of proven success in enterprise software sales or solution consulting, with a focus on high touch complex deals. Deep understanding of the Life Sciences industry, including a strong grasp of the end to end sales cycle within pharmaceutical and biotech sectors. Hands on knowledge of laboratory and manufacturing workflows, specifically within R&D processes, QC/QA environments, and Manufacturing. Proven track record of C-level engagement, with the ability to build trust and manage relationships with senior executives and key decision makers. Strong sales operational skills, including territory planning, pipeline management, and a consistent history of meeting or exceeding quarterly/annual quotas. Solid understanding of GMP (Good Manufacturing Practice) and regulatory compliance requirements within the Life Sciences industry. Familiarity with industry standard solutions such as LIMS, ELN, EDMS, PLM, or QMS (Highly preferred). Ability to translate complex technical capabilities into clear business value for diverse stakeholder groups (R&D, IT, QA, etc.). Education & Skill Bachelor's Degree required; preferably in Life Sciences (Biology, Chemistry, Pharmacy), Bioengineering, or a related Business/Information Technology field. Business level proficiency in English: Ability to collaborate with global teams, participate in international meetings, and understand technical documentation from headquarters. Solution Proficiency: Intermediate to advanced knowledge of enterprise platforms (e.g., LIMS, ELN, QMS, or PLM). Consultative Selling: Mastery of value based selling methodologies to identify pain points and propose integrated solution sets. Analytical Thinking: Ability to analyze market trends and competitor activity to build data driven territory plans. Presentation Excellence: Skilled in delivering high impact presentations and solution demonstrations to both technical users and C level executives. Integrity & Trustworthiness: High ethical standards in managing sensitive client data and internal transparency.
Jan 28, 2026
Full time
About the Company Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry leading expertise, analytics powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end to end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at . About the Team (Life Science Engagement ) Dassault Systèmes (DS), with 40 years of experience transforming the way products are designed, produced and supported has combined with MEDIDATA, developers of the world's most used platform for clinical development, commercial and real world data. Our Life Sciences sales and marketing teams bring together all of Dassault Systèmes Life Sciences capabilities in one go to market organization called Life Sciences Engagement (LSE), providing our clients with Life Sciences domain focus and expertise to accelerate their business. As one organization we are leading the transformation in Life Sciences. Unique in the industry, we provide our clients with an integrated business and scientific platform from discovery and preclinical development, clinical trials, manufacturing, quality, regulatory, and commercialization. Discover the future of Life Sciences at and come join us! Responsibilities Our client Executive achieves booking, revenue, & profit goals within their assigned account territories, including identifying sales opportunities through daily prospecting, qualifying opportunities, and efficiently applying Medidata/Dassault Systemes resources to bring opportunities to successful conclusion. Client Executives build consultative, long term relationships with their customers to create tailored, cost effective solutions. Personal involvement in customer relationships and high levels of customer satisfaction are essential to remain consistent with Medidata/Dassault Systemes business principals. This sales role is territory based with a focus on field work for customer visits, but it's also office based in general and reports to the Manager of BIOVIA & BRAND sales, LSE Korea. Build and execute a comprehensive sales strategy to expand Dassault Systèmes' footprint in the Korean Life Sciences market. Achieve and exceed quarterly/annual revenue targets and profit goals within the assigned territory. Develop and maintain a robust sales pipeline through proactive prospecting, cold calling, and lead generation. Manage the end to end sales cycle, from initial contact and solution presenting to closing complex enterprise software transactions. Engage deeply with functional groups within Pharma/Biotech organizations, specifically targeting R&D, QC, QA, and IT departments. Act as a trusted advisor by providing thought leadership on industry trends, digital transformation, and the specific value proposition of Dassault Systèmes' solutions. Drive consultative engagements by leading workshops and brainstorming sessions to solve client specific challenges and deliver a clear 3D Experience Platform's value. Provide strategic guidance on RFX responses, ensuring solutions are scoped to meet both technical requirements and executive level business goals. Establish and nurture long term relationships with "C-Level" decision makers and key stakeholders to build customer loyalty and high retention rates. Collaborate cross functionally with Pre Sales, Marketing, Professional Services, and Partners to ensure seamless solution delivery and customer success. Coordinate internal resources effectively to navigate complex sales environments and accelerate deal closures. Maintain rigorous sales discipline by updating Salesforce/My Sales Pipeline and providing accurate weekly/monthly forecasting. Demonstrate high integrity and professional ethics, ensuring open and honest communication both internally and externally. Support marketing initiatives by participating in webinars, industry conferences, and white paper development to increase brand awareness in the Life Sciences sector. Qualification & Experience 5+ years of proven success in enterprise software sales or solution consulting, with a focus on high touch complex deals. Deep understanding of the Life Sciences industry, including a strong grasp of the end to end sales cycle within pharmaceutical and biotech sectors. Hands on knowledge of laboratory and manufacturing workflows, specifically within R&D processes, QC/QA environments, and Manufacturing. Proven track record of C-level engagement, with the ability to build trust and manage relationships with senior executives and key decision makers. Strong sales operational skills, including territory planning, pipeline management, and a consistent history of meeting or exceeding quarterly/annual quotas. Solid understanding of GMP (Good Manufacturing Practice) and regulatory compliance requirements within the Life Sciences industry. Familiarity with industry standard solutions such as LIMS, ELN, EDMS, PLM, or QMS (Highly preferred). Ability to translate complex technical capabilities into clear business value for diverse stakeholder groups (R&D, IT, QA, etc.). Education & Skill Bachelor's Degree required; preferably in Life Sciences (Biology, Chemistry, Pharmacy), Bioengineering, or a related Business/Information Technology field. Business level proficiency in English: Ability to collaborate with global teams, participate in international meetings, and understand technical documentation from headquarters. Solution Proficiency: Intermediate to advanced knowledge of enterprise platforms (e.g., LIMS, ELN, QMS, or PLM). Consultative Selling: Mastery of value based selling methodologies to identify pain points and propose integrated solution sets. Analytical Thinking: Ability to analyze market trends and competitor activity to build data driven territory plans. Presentation Excellence: Skilled in delivering high impact presentations and solution demonstrations to both technical users and C level executives. Integrity & Trustworthiness: High ethical standards in managing sensitive client data and internal transparency.
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Manchester, Glasgow, London# Senior Manager- IT Cost & ValueAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.The Business Technology practice is one of the leading CIO & CTO advisory and technology innovation teams in the UK and Europe. Our consultants deliver tangible outcomes across business and IT-oriented environments, working collaboratively with major FTSE 100 and government clients to help them achieve their strategic goals and leverage technology as a key driver of sustainable growth and ambitious change. YOUR ROLE Our IT Performance team is part of the growing Business Technology practice. We have three core disciplines: (i) Technology Strategy; (ii) IT Cost & Value; and (iii) IT Mergers and Acquisitions. We are looking for a talented Senior Manager to support the continued development and growth of our IT Cost & Value offer. The ideal candidate will have extensive expertise in strategic cost optimisation and transformation along with the experience to support one of our other disciplines. The responsibilities of the director role in IT Cost & Value typically includes the following: Developing our IT cost and value offer and capability, supporting market unit teams to have technology value conversations with and developing winning proposals for their clients and building capability within the team. Supporting clients to find the right level of technology spend by understanding technology costs, aligning IT expense to strategic objectives and optimising investment to facilitate value for money discussions between business and IT functions. Leading the development of technology cost models to optimise IT Total Cost of Ownership (TCO) and to prioritise cost levers across and beyond the IT estate. Modelling benefits and costs to deliver a substantiated business case for change alongside an achievable plan to deliver desired outcomes. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc.As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We are looking for Senior Manager level candidates who can demonstrate the following experience: Evidence of leading delivery of successful cost optimisation and transformation engagements, driving positive outcomes and developing opportunities to deliver follow-on work. Evidence of specialism in IT cost management and optimisation (i.e. IT financial management, Technology Business Management (TBM), financial accounting, TCO analysis, cost-benefit analysis and business case modelling). Evidence of managing teams, including multiple workstreams in complex delivery environments and the ability to build and maintain trusted relationships with senior client stakeholders. Experience in leading and supporting sales efforts, as well as shaping deal and engagement commercials. Desirable Experience Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be generating c.£1m of consulting revenues.You'llbe free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out thosethat suit you, and we will back you all the way. In summary, we believe the following make thisa great placeto work:- Build momentum in your career: Make your role and your career what you want it to be.- Stay true to who you are: Play to your strengths and bring your individuality.- Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has impact.Capgemini is proud to be aunder the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Declare they have a disability, and Meet the minimum essential criteria for the role.Experience levelExperienced ProfessionalsLocationManchester, Glasgow, London
Jan 28, 2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Manchester, Glasgow, London# Senior Manager- IT Cost & ValueAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.The Business Technology practice is one of the leading CIO & CTO advisory and technology innovation teams in the UK and Europe. Our consultants deliver tangible outcomes across business and IT-oriented environments, working collaboratively with major FTSE 100 and government clients to help them achieve their strategic goals and leverage technology as a key driver of sustainable growth and ambitious change. YOUR ROLE Our IT Performance team is part of the growing Business Technology practice. We have three core disciplines: (i) Technology Strategy; (ii) IT Cost & Value; and (iii) IT Mergers and Acquisitions. We are looking for a talented Senior Manager to support the continued development and growth of our IT Cost & Value offer. The ideal candidate will have extensive expertise in strategic cost optimisation and transformation along with the experience to support one of our other disciplines. The responsibilities of the director role in IT Cost & Value typically includes the following: Developing our IT cost and value offer and capability, supporting market unit teams to have technology value conversations with and developing winning proposals for their clients and building capability within the team. Supporting clients to find the right level of technology spend by understanding technology costs, aligning IT expense to strategic objectives and optimising investment to facilitate value for money discussions between business and IT functions. Leading the development of technology cost models to optimise IT Total Cost of Ownership (TCO) and to prioritise cost levers across and beyond the IT estate. Modelling benefits and costs to deliver a substantiated business case for change alongside an achievable plan to deliver desired outcomes. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc.As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We are looking for Senior Manager level candidates who can demonstrate the following experience: Evidence of leading delivery of successful cost optimisation and transformation engagements, driving positive outcomes and developing opportunities to deliver follow-on work. Evidence of specialism in IT cost management and optimisation (i.e. IT financial management, Technology Business Management (TBM), financial accounting, TCO analysis, cost-benefit analysis and business case modelling). Evidence of managing teams, including multiple workstreams in complex delivery environments and the ability to build and maintain trusted relationships with senior client stakeholders. Experience in leading and supporting sales efforts, as well as shaping deal and engagement commercials. Desirable Experience Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. Business development - utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network, you'll be generating c.£1m of consulting revenues.You'llbe free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini Invent. There are countless opportunities available to propel your development forward: seek out thosethat suit you, and we will back you all the way. In summary, we believe the following make thisa great placeto work:- Build momentum in your career: Make your role and your career what you want it to be.- Stay true to who you are: Play to your strengths and bring your individuality.- Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has impact.Capgemini is proud to be aunder the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Declare they have a disability, and Meet the minimum essential criteria for the role.Experience levelExperienced ProfessionalsLocationManchester, Glasgow, London
Account Manager Salary: £30,000 - £35,000 Location: Feering, Essex CO5 Hybrid: Monday - Friday 9:00AM - 5:30PM (Monday and Thursday in office) About the role: We re seeking an experienced and commercially minded Account Manager to join our Creative Digital / Client Services team. Reporting to the Digital Account Director, you ll take ownership of key client relationships, ensuring the successful delivery of offline, digital, and web projects while driving account growth and leading a high-performing Account Executive. This role sits at the heart of client strategy, project delivery, and team leadership, ideal for someone who thrives in a fast-paced agency environment. Benefits: Generous Holidays starting from 33 days per annum Birthday leave (post-probation) Tax Free EOT Bonus Group Life Assurance Social events organised by our Social Committee Optional private medical insurance after 1 year Long service awards every 5 years Employee of the Quarter programme Free tea, coffee, snacks, kitchen facilities, and breakout spaces Beer Fridge Fridays Referral programme Pirkx benefits from day one Auto-enrolment pension (3% employer contribution after 3 months) Key Responsibilities: Act as the primary point of contact for assigned clients, building strong, trusted relationships and ensuring exceptional service delivery Oversee the end-to-end delivery of projects across digital, web, and offline channels, ensuring work is delivered on time, within budget, and to a high standard Identify and develop opportunities for account growth, proactively expanding client relationships and new business opportunities Lead and support the Account Executive, providing guidance, performance management, coaching, and development Manage financial processes including quoting, invoicing, and accurate project setup and tracking using Synergist Requirements: Proven experience as an Account Manager within a marketing or creative agency environment Strong commercial awareness with a track record of growing accounts and exceeding client expectations Excellent leadership and people management skills, with experience managing and motivating direct reports Outstanding communication and presentation skills, with the ability to produce clear, strategic briefs and client-facing documentation Highly organised and detail-focused, with the ability to manage multiple clients and deadlines in a fast-paced setting
Jan 28, 2026
Full time
Account Manager Salary: £30,000 - £35,000 Location: Feering, Essex CO5 Hybrid: Monday - Friday 9:00AM - 5:30PM (Monday and Thursday in office) About the role: We re seeking an experienced and commercially minded Account Manager to join our Creative Digital / Client Services team. Reporting to the Digital Account Director, you ll take ownership of key client relationships, ensuring the successful delivery of offline, digital, and web projects while driving account growth and leading a high-performing Account Executive. This role sits at the heart of client strategy, project delivery, and team leadership, ideal for someone who thrives in a fast-paced agency environment. Benefits: Generous Holidays starting from 33 days per annum Birthday leave (post-probation) Tax Free EOT Bonus Group Life Assurance Social events organised by our Social Committee Optional private medical insurance after 1 year Long service awards every 5 years Employee of the Quarter programme Free tea, coffee, snacks, kitchen facilities, and breakout spaces Beer Fridge Fridays Referral programme Pirkx benefits from day one Auto-enrolment pension (3% employer contribution after 3 months) Key Responsibilities: Act as the primary point of contact for assigned clients, building strong, trusted relationships and ensuring exceptional service delivery Oversee the end-to-end delivery of projects across digital, web, and offline channels, ensuring work is delivered on time, within budget, and to a high standard Identify and develop opportunities for account growth, proactively expanding client relationships and new business opportunities Lead and support the Account Executive, providing guidance, performance management, coaching, and development Manage financial processes including quoting, invoicing, and accurate project setup and tracking using Synergist Requirements: Proven experience as an Account Manager within a marketing or creative agency environment Strong commercial awareness with a track record of growing accounts and exceeding client expectations Excellent leadership and people management skills, with experience managing and motivating direct reports Outstanding communication and presentation skills, with the ability to produce clear, strategic briefs and client-facing documentation Highly organised and detail-focused, with the ability to manage multiple clients and deadlines in a fast-paced setting
