About Us Viafoura is on a mission to empower media brands to activate their digital audiences. We build engagement solutions that build audience conversion, enhance loyalty and increase revenue and trust to meet audience goals. We're at the forefront of community engagement for owned & operated sites, working with some of the most advanced publishers in the industry, along with some of the best people. The Role We're on the hunt for our next rockstar addition! The Enterprise Customer Experience Manager is responsible for ensuring Viafoura's strategic alignment across our customers' partnership journey. The primary responsibilities include driving adoption, increasing customer health and value realization, increasing contract ACV and leading innovative strategies that bring community engagement to the forefront of the industry. This is a highly visible and cross-collaborative role at Viafoura, so we are looking for someone with a strong ability to work with all functions and levels within an organization both internally and externally & inspire a positive change through value realization and "aha" moments. Reports to: Director, Customer Experience Location: London UK preferred, remote supported Key Responsibilities Define, own, and implement initiatives to make sure the customer is successfully using the full Viafoura integrated solution. Lead and own the customer relationship and engagement. Implement cadence meetings including Executive Business Reviews. Develop and implement account success plans and strategies. Responsible for a total ACV revenue of $3-5M. Be the trusted partner for the customer on use-cases and product functionality. Diagnose customer business challenges, document solution requirements, and convey a value proposition to the appropriate stakeholders. Deliver and communicate ROI for our clients. Identify and close expansion and upsell opportunities that support the customer's needs. Forecast business and sales opportunities, updating management on the status of all in-process sales cycles, risks and potential revenue. Requirements Experience in working with complex, multi-divisional, multi-geographical customers. Experience in owning customer relationships and growing contract revenues. Passion for customer success and for being a part of a fast-growing SaaS company. Strong leadership skills. Experience working with cross-functional teams (e.g. Support, Sales, Product Management, Marketing, Implementation Services). Preferred BA/BS degree in a relevant major. 5+ years of experience in Customer Success or Account Management. Modern Media experience and knowledge of media operations processes and teams. Core Skills Strong ability to inspire, influence and mobilize Highly skilled communicator- advanced in presenting to all levels of an organization effectively Hyper-curious Self-starter A passion for being at the top of your game
Feb 05, 2026
Full time
About Us Viafoura is on a mission to empower media brands to activate their digital audiences. We build engagement solutions that build audience conversion, enhance loyalty and increase revenue and trust to meet audience goals. We're at the forefront of community engagement for owned & operated sites, working with some of the most advanced publishers in the industry, along with some of the best people. The Role We're on the hunt for our next rockstar addition! The Enterprise Customer Experience Manager is responsible for ensuring Viafoura's strategic alignment across our customers' partnership journey. The primary responsibilities include driving adoption, increasing customer health and value realization, increasing contract ACV and leading innovative strategies that bring community engagement to the forefront of the industry. This is a highly visible and cross-collaborative role at Viafoura, so we are looking for someone with a strong ability to work with all functions and levels within an organization both internally and externally & inspire a positive change through value realization and "aha" moments. Reports to: Director, Customer Experience Location: London UK preferred, remote supported Key Responsibilities Define, own, and implement initiatives to make sure the customer is successfully using the full Viafoura integrated solution. Lead and own the customer relationship and engagement. Implement cadence meetings including Executive Business Reviews. Develop and implement account success plans and strategies. Responsible for a total ACV revenue of $3-5M. Be the trusted partner for the customer on use-cases and product functionality. Diagnose customer business challenges, document solution requirements, and convey a value proposition to the appropriate stakeholders. Deliver and communicate ROI for our clients. Identify and close expansion and upsell opportunities that support the customer's needs. Forecast business and sales opportunities, updating management on the status of all in-process sales cycles, risks and potential revenue. Requirements Experience in working with complex, multi-divisional, multi-geographical customers. Experience in owning customer relationships and growing contract revenues. Passion for customer success and for being a part of a fast-growing SaaS company. Strong leadership skills. Experience working with cross-functional teams (e.g. Support, Sales, Product Management, Marketing, Implementation Services). Preferred BA/BS degree in a relevant major. 5+ years of experience in Customer Success or Account Management. Modern Media experience and knowledge of media operations processes and teams. Core Skills Strong ability to inspire, influence and mobilize Highly skilled communicator- advanced in presenting to all levels of an organization effectively Hyper-curious Self-starter A passion for being at the top of your game
Paid Performance Manager Manchester City Centre £40,000 DOE Hybrid Working Looking to step into a senior paid role where strategy actually matters? Want to own performance across Meta, shape the direction of paid media, and build something rather than just execute tickets? This could be a strong next move. The Business: This Manchester City Centre based marketing agency specialises in working with professional service brands within a regulated, people focused sector. The agency partners closely with clients who value trust, credibility, and commercially driven digital performance. You'll be joining a close knit, collaborative team where paid media plays a critical role in client growth. The business is scaling steadily and investing heavily in its performance offering, creating genuine opportunity for progression and influence. This is an agency that values thinking, testing, and long term strategy over quick wins. The Role: As Paid Performance Manager, you'll take ownership of paid media strategy and delivery across a portfolio of clients, with a strong focus on Meta Ads and a supporting understanding of Google Ads. This role goes beyond campaign setup. You'll be responsible for planning holistic performance strategies, improving efficiency and results, and helping elevate the agency's paid offering overall. You'll also play a key role in shaping the future of the paid media function, with scope to grow and lead the department as the agency continues to expand. About You: - Strong experience managing and scaling Meta Ads campaigns - Solid understanding of paid media strategy, not just execution - Experience delivering measurable results from your own strategies - Comfortable owning accounts and performance outcomes end to end - Agency background preferred, but open to strong client side experience - Confident working autonomously while collaborating with wider teams - Commercially minded with a testing and optimisation mindset - Interest in helping build and grow a paid media function The Package: - Salary circa £40,000 DOE + Bonus - Hybrid working model - Manchester City Centre office - Free gym membership and health/wellbeing programme - Supportive, close-knit agency environment If this sounds like the type of opportunity you are open to, hit apply & feel free to get in touch with Tom Crees on (url removed)
Feb 05, 2026
Full time
Paid Performance Manager Manchester City Centre £40,000 DOE Hybrid Working Looking to step into a senior paid role where strategy actually matters? Want to own performance across Meta, shape the direction of paid media, and build something rather than just execute tickets? This could be a strong next move. The Business: This Manchester City Centre based marketing agency specialises in working with professional service brands within a regulated, people focused sector. The agency partners closely with clients who value trust, credibility, and commercially driven digital performance. You'll be joining a close knit, collaborative team where paid media plays a critical role in client growth. The business is scaling steadily and investing heavily in its performance offering, creating genuine opportunity for progression and influence. This is an agency that values thinking, testing, and long term strategy over quick wins. The Role: As Paid Performance Manager, you'll take ownership of paid media strategy and delivery across a portfolio of clients, with a strong focus on Meta Ads and a supporting understanding of Google Ads. This role goes beyond campaign setup. You'll be responsible for planning holistic performance strategies, improving efficiency and results, and helping elevate the agency's paid offering overall. You'll also play a key role in shaping the future of the paid media function, with scope to grow and lead the department as the agency continues to expand. About You: - Strong experience managing and scaling Meta Ads campaigns - Solid understanding of paid media strategy, not just execution - Experience delivering measurable results from your own strategies - Comfortable owning accounts and performance outcomes end to end - Agency background preferred, but open to strong client side experience - Confident working autonomously while collaborating with wider teams - Commercially minded with a testing and optimisation mindset - Interest in helping build and grow a paid media function The Package: - Salary circa £40,000 DOE + Bonus - Hybrid working model - Manchester City Centre office - Free gym membership and health/wellbeing programme - Supportive, close-knit agency environment If this sounds like the type of opportunity you are open to, hit apply & feel free to get in touch with Tom Crees on (url removed)
Customer Success Manager - Health Tech SaaS Health Tech Surrey (Hybrid) Up to £40,000 + Bonus Our client is a marketing leading Health Tech SaaS business powering thousands of users through a genuinely smart, data led platform. Profitable, scaling, and investing heavily in product and automation, they're now hiring a Customer Success Manager to drive engagement at scale. This is modern Customer Success - digital first, insight led, and built around impact, not endless calls. What you'll do Own a portfolio of digital led customers using one to many engagement Drive adoption, retention, and value through automated lifecycle programmes Execute onboarding, adoption, maturity, and renewal readiness communications Reduce churn through targeted digital interventions Partner with Product, Marketing, and Ops to deliver seamless journeys Deliver digital campaigns (email, in app, webinars, product comms) Maintain strong CRM hygiene (HubSpot) Report on engagement, adoption, and programme effectiveness What you'll bring Experience in Customer Success OR Account Management in SaaS Proven background in digital or scaled engagement models Strong analytical mindset with confidence using usage data Hands on CRM experience (HubSpot or Salesforce) Excellent written communication skills Process driven, organised, and commercially minded Comfortable operating beyond 1:1 customer management Get in touch to find out more - Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Feb 05, 2026
Full time
Customer Success Manager - Health Tech SaaS Health Tech Surrey (Hybrid) Up to £40,000 + Bonus Our client is a marketing leading Health Tech SaaS business powering thousands of users through a genuinely smart, data led platform. Profitable, scaling, and investing heavily in product and automation, they're now hiring a Customer Success Manager to drive engagement at scale. This is modern Customer Success - digital first, insight led, and built around impact, not endless calls. What you'll do Own a portfolio of digital led customers using one to many engagement Drive adoption, retention, and value through automated lifecycle programmes Execute onboarding, adoption, maturity, and renewal readiness communications Reduce churn through targeted digital interventions Partner with Product, Marketing, and Ops to deliver seamless journeys Deliver digital campaigns (email, in app, webinars, product comms) Maintain strong CRM hygiene (HubSpot) Report on engagement, adoption, and programme effectiveness What you'll bring Experience in Customer Success OR Account Management in SaaS Proven background in digital or scaled engagement models Strong analytical mindset with confidence using usage data Hands on CRM experience (HubSpot or Salesforce) Excellent written communication skills Process driven, organised, and commercially minded Comfortable operating beyond 1:1 customer management Get in touch to find out more - Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Job Description An exceptional opportunity to join the Global Retail Real Estate team at The LEGO Group! Working as part of the Global Retail Real Estate team you will own and manage the processes, tools and cross functional relationships (finance, legal, digital, process) that make the LEGO Retail Real Estate function successful. You will supervise the procedures, resources, and interdepartmental connections that support the success of our Retail Real Estate division. Your role will be vital in ensuring seamless implementation and ongoing improvement of our lease management systems. Core Responsibilities Project Management: Lead the implementation, procurement, and development of a new lease management system to meet all cross functional needs. Database Maintenance: Manage the upkeep and precision of the lease management database. Whole Lease Lifecycle Oversight: Manage the complete lease lifecycle and data processes within the LEGO Retail Real Estate division. Foster collaboration across Real Estate, Finance, Digital, BSO, and Process teams in different regions to ensure adherence to lease requirements. Process Optimization: Refine cross department processes linked to lease administration, lease abstraction, data validity, lease costs and payables, and market benchmarking. Portfolio Data Management: Optimize key tasks to ensure accurate recording and management of portfolio data to drive decision making and financial performance. Compliance Coordination: Coordinate all leasehold compliance including legal, finance, marketing, and construction. Tool Maintenance: Serve as the go to resource for maintaining and managing MRI/Prolease or any other lease management tool. Reporting: Manage the reporting process to offer accurate information to collaborating parties for strategic decision making. Cost Saving Initiatives: Drive cost savings through proactive process improvements and detailed analysis of key dates and data. Do you have what it takes? Academic or relevant experience in Real Estate, Finance, Process, and Implementation or a related field would be advantageous. Significant experience in a similar role within a multi site retailer or property company. Detailed knowledge of lease management, maintenance, and upkeep. Proven track record working cross functionally with departments involving finance, digital, and real estate accountability. Demonstrable experience in crafting and implementing processes across multiple touchpoints within a retail or real estate environment. Experience with real estate management databases, finance, and reporting tools, with a preference for those who have implemented such systems. A collaborative individual ready to push boundaries and assist across various projects. Takes initiative, acts on opportunities, and is keen to learn and grow. Willingness to travel internationally up to 10% of the time. Would support your application Previous experience of setting up and implementing a lease database management tool. Previous experience working within a finance function and day to day use of SAP. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave We offer enhanced paid leave options for those important times. Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Feb 05, 2026
Full time
Job Description An exceptional opportunity to join the Global Retail Real Estate team at The LEGO Group! Working as part of the Global Retail Real Estate team you will own and manage the processes, tools and cross functional relationships (finance, legal, digital, process) that make the LEGO Retail Real Estate function successful. You will supervise the procedures, resources, and interdepartmental connections that support the success of our Retail Real Estate division. Your role will be vital in ensuring seamless implementation and ongoing improvement of our lease management systems. Core Responsibilities Project Management: Lead the implementation, procurement, and development of a new lease management system to meet all cross functional needs. Database Maintenance: Manage the upkeep and precision of the lease management database. Whole Lease Lifecycle Oversight: Manage the complete lease lifecycle and data processes within the LEGO Retail Real Estate division. Foster collaboration across Real Estate, Finance, Digital, BSO, and Process teams in different regions to ensure adherence to lease requirements. Process Optimization: Refine cross department processes linked to lease administration, lease abstraction, data validity, lease costs and payables, and market benchmarking. Portfolio Data Management: Optimize key tasks to ensure accurate recording and management of portfolio data to drive decision making and financial performance. Compliance Coordination: Coordinate all leasehold compliance including legal, finance, marketing, and construction. Tool Maintenance: Serve as the go to resource for maintaining and managing MRI/Prolease or any other lease management tool. Reporting: Manage the reporting process to offer accurate information to collaborating parties for strategic decision making. Cost Saving Initiatives: Drive cost savings through proactive process improvements and detailed analysis of key dates and data. Do you have what it takes? Academic or relevant experience in Real Estate, Finance, Process, and Implementation or a related field would be advantageous. Significant experience in a similar role within a multi site retailer or property company. Detailed knowledge of lease management, maintenance, and upkeep. Proven track record working cross functionally with departments involving finance, digital, and real estate accountability. Demonstrable experience in crafting and implementing processes across multiple touchpoints within a retail or real estate environment. Experience with real estate management databases, finance, and reporting tools, with a preference for those who have implemented such systems. A collaborative individual ready to push boundaries and assist across various projects. Takes initiative, acts on opportunities, and is keen to learn and grow. Willingness to travel internationally up to 10% of the time. Would support your application Previous experience of setting up and implementing a lease database management tool. Previous experience working within a finance function and day to day use of SAP. Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What's in it for you? Here is what you can expect: Family Care Leave We offer enhanced paid leave options for those important times. Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO team today.
Key Account Representative About Us: At Acosta Europe, we help some of the biggest brands in the world grow in-store presence and sales through innovative, insight-led field marketing solutions. We're now looking for a driven Key Account Representative to join our field team and represent key clients across major retail stores. If you thrive in a fast-paced, autonomous role and want to make an immediate impact on sales, this could be the opportunity for you. About the Role: As a Key Account Representative, you'll visit stores in a defined territory, ensuring our clients' products are fully available, visible and compliant at the point of purchase. Using real-time data and insights, you'll prioritise store visits, negotiate extra space and displays and build strong relationships with retail teams, to increase brand presence and drive incremental sales. Key Responsibilities: Conduct store visits aligned to client KPIs and complete interventions that directly impact sales. Achieve promotional compliance, support new product launches and defend key SKU space. Negotiate and implement additional displays and off-shelf opportunities. Accurately record all in-store activity, capturing high-quality photos and clear reporting. Utilise data and digital tools to drive in-store actions and dynamically adjust your journey plan. Build strong working relationships with store managers and key retail stakeholders. Provide insightful feedback on competitor activity, retail trends and store-level systems. Maintain and manage point-of-sale (POS) stock and ensure readiness for all client promotional cycles. What We're Looking For: Strong communication and interpersonal skills with the ability to build store-level rapport. Target-driven and highly organised, with good time management. Confident and self-motivated with a proactive mindset. IT literate with sound administrative and reporting skills. Full valid driving licence (essential due to travel requirements). Desirable Experience: Previous experience in retail, FMCG, field sales or merchandising. What We Offer: Competitive salary and company car Flexible, field-based working environment Tools of the trade, including mobile technology 25 days holiday plus bank holidays Life assurance and pension Access to Acosta University for ongoing learning and development Opportunity to work with globally recognised brands across top retailers If you're driven by results and passionate about delivering outstanding client service, apply now to join Acosta Europe and elevate your career to new heights.
Feb 05, 2026
Full time
Key Account Representative About Us: At Acosta Europe, we help some of the biggest brands in the world grow in-store presence and sales through innovative, insight-led field marketing solutions. We're now looking for a driven Key Account Representative to join our field team and represent key clients across major retail stores. If you thrive in a fast-paced, autonomous role and want to make an immediate impact on sales, this could be the opportunity for you. About the Role: As a Key Account Representative, you'll visit stores in a defined territory, ensuring our clients' products are fully available, visible and compliant at the point of purchase. Using real-time data and insights, you'll prioritise store visits, negotiate extra space and displays and build strong relationships with retail teams, to increase brand presence and drive incremental sales. Key Responsibilities: Conduct store visits aligned to client KPIs and complete interventions that directly impact sales. Achieve promotional compliance, support new product launches and defend key SKU space. Negotiate and implement additional displays and off-shelf opportunities. Accurately record all in-store activity, capturing high-quality photos and clear reporting. Utilise data and digital tools to drive in-store actions and dynamically adjust your journey plan. Build strong working relationships with store managers and key retail stakeholders. Provide insightful feedback on competitor activity, retail trends and store-level systems. Maintain and manage point-of-sale (POS) stock and ensure readiness for all client promotional cycles. What We're Looking For: Strong communication and interpersonal skills with the ability to build store-level rapport. Target-driven and highly organised, with good time management. Confident and self-motivated with a proactive mindset. IT literate with sound administrative and reporting skills. Full valid driving licence (essential due to travel requirements). Desirable Experience: Previous experience in retail, FMCG, field sales or merchandising. What We Offer: Competitive salary and company car Flexible, field-based working environment Tools of the trade, including mobile technology 25 days holiday plus bank holidays Life assurance and pension Access to Acosta University for ongoing learning and development Opportunity to work with globally recognised brands across top retailers If you're driven by results and passionate about delivering outstanding client service, apply now to join Acosta Europe and elevate your career to new heights.
MinsterFB works with some of the UK s best-loved brands to make sure that their Amazon product listings convert powerfully. We are looking for a graphic designer with video editing skills to support: our Marketing Director in showcasing our work to potential clients, and our Content Marketing and Advertising teams with the visual and video assets required to create high-conversion product listings and ads. This role provides an opportunity for a graphic designer with some experience to develop broader skills, working across our business to develop video and static assets, develop systems and best practice across the teams and evaluate their impact. The Role: Support the Marketing Director with creation and modification of visual and video assets as required for internal training and for the promotion of MinsterFB to new potential clients Includes delivery of professional video content for Linked In, You Tube and the MinsterFB website from ingredients created by members of the team, utilising different aspect ratios, captioning etc Liaise with MinsterFB Account Managers and Client creative teams to establish priorities and opportunities for creating improved Amazon assets, together with the best route to meet those needs including: Editing of existing assets Use of AI tools Application of standard optimisation approaches (eg inclusion of a cardboard box images in the background for multipacks) Guide the Content Marketing team and inspire client teams to produce high quality image and video for clients by providing training and training materials on the best tools to use in different circumstances, setting expectations about what good looks like Constantly review options for digital visual asset creation at scale, and create processes and training to communicate these to the Content Marketing team and others Work with existing client photography and design elements to create specific digital assets for product listings, advertising and brand stores for high priority clients/when needed to dovetail with other campaigns Maintain an up-to-date record of our clients brand logos, colours, fonts and design guidelines Utilise existing data sets and reporting to evaluate the impact of creative changes on conversion rate and sales Support the Marketing Director to implement, improve and evolve the agency s distinctive visual style providing a consistent look and feel across all touchpoints You: Graphic designer and video editor with experience on the Adobe suite, in particular: Adobe Photoshop Adobe Illustrator Adobe Premiere Pro Adobe InDesign Very comfortable working with existing film elements Excellent interpersonal skills enabling cross-functional working and appropriate client management (including expectation management) A willingness to learn Amazon requirements and processes (experience is not expected here full training will be given) A rigorous approach to prioritisation, managing progress and maintaining systems that enable assets to be used fully It would be an advantage to have product photography skills Salary & Other Benefits: £30k Annual holiday entitlement is 33 days (inclusive of bank/public holidays) in the complete holiday year Annual holiday entitlement is 33 days (inclusive of bank/public holidays) in the complete holiday year Location: Minimum of two days a week from Southwell Office (mandatory) When working from home you will be staying in regular contact through Zoom and MS Teams.We have a tight supportive culture that is strengthened through face to face interactions if you are unable to work two days a week from Southwell please don t apply. J ob Details: Work hours are, Monday to Thursday 9am until 5.30pm, Friday 9am until 3pmThis job unapologetically online / on screen. However with the flexibility that fantastic global internet coverage provides you will be able to work remotely anywhere in the world for up to 4 consecutive weeks a yearIn addition employees are entitled to a 3mth unpaid sabbatical after 4 years of continuous employment About MinsterFB MinsterFB works with some of the UK's favourite brands such as Grenade, Bisto, Yorkshire Tea, McVitie's and Cadburys to build their business on Amazon. They provide full account management, sales strategy, catalogue management, issue resolution and training. Key to their success is their deployment of all of the growth tools available to Amazon Sellers and Vendors.MinsterFB is a Certified B Corporation. As such we're part of a global community of businesses that meet high standards of social and environmental impact How to Apply If this role is of interest please attach your CV to the link provided. We receive many CVs so to ensure yours is read please include the words "I am able to work 2 days a week in Southwell" in your application preferably in the subject line. MinsterFB values a diverse workforce. Women, people of colour, people with disabilities, and members of the LGBTQ community are encouraged to apply. They believe an equitable and inclusive work environment and a diverse empowered team is key to achieving their mission. They're looking for candidates who can expand their business culture, are curious, plain-dealing, action orientated, bring their whole selves to work and meet the requirements of the role. All else is secondary. They strive to provide all candidates with an equitable and accessible recruitment process. If they can offer accommodations for you in the recruitment process or you have feedback on how to make their recruitment more accessible, please let them know.
Feb 05, 2026
Full time
MinsterFB works with some of the UK s best-loved brands to make sure that their Amazon product listings convert powerfully. We are looking for a graphic designer with video editing skills to support: our Marketing Director in showcasing our work to potential clients, and our Content Marketing and Advertising teams with the visual and video assets required to create high-conversion product listings and ads. This role provides an opportunity for a graphic designer with some experience to develop broader skills, working across our business to develop video and static assets, develop systems and best practice across the teams and evaluate their impact. The Role: Support the Marketing Director with creation and modification of visual and video assets as required for internal training and for the promotion of MinsterFB to new potential clients Includes delivery of professional video content for Linked In, You Tube and the MinsterFB website from ingredients created by members of the team, utilising different aspect ratios, captioning etc Liaise with MinsterFB Account Managers and Client creative teams to establish priorities and opportunities for creating improved Amazon assets, together with the best route to meet those needs including: Editing of existing assets Use of AI tools Application of standard optimisation approaches (eg inclusion of a cardboard box images in the background for multipacks) Guide the Content Marketing team and inspire client teams to produce high quality image and video for clients by providing training and training materials on the best tools to use in different circumstances, setting expectations about what good looks like Constantly review options for digital visual asset creation at scale, and create processes and training to communicate these to the Content Marketing team and others Work with existing client photography and design elements to create specific digital assets for product listings, advertising and brand stores for high priority clients/when needed to dovetail with other campaigns Maintain an up-to-date record of our clients brand logos, colours, fonts and design guidelines Utilise existing data sets and reporting to evaluate the impact of creative changes on conversion rate and sales Support the Marketing Director to implement, improve and evolve the agency s distinctive visual style providing a consistent look and feel across all touchpoints You: Graphic designer and video editor with experience on the Adobe suite, in particular: Adobe Photoshop Adobe Illustrator Adobe Premiere Pro Adobe InDesign Very comfortable working with existing film elements Excellent interpersonal skills enabling cross-functional working and appropriate client management (including expectation management) A willingness to learn Amazon requirements and processes (experience is not expected here full training will be given) A rigorous approach to prioritisation, managing progress and maintaining systems that enable assets to be used fully It would be an advantage to have product photography skills Salary & Other Benefits: £30k Annual holiday entitlement is 33 days (inclusive of bank/public holidays) in the complete holiday year Annual holiday entitlement is 33 days (inclusive of bank/public holidays) in the complete holiday year Location: Minimum of two days a week from Southwell Office (mandatory) When working from home you will be staying in regular contact through Zoom and MS Teams.We have a tight supportive culture that is strengthened through face to face interactions if you are unable to work two days a week from Southwell please don t apply. J ob Details: Work hours are, Monday to Thursday 9am until 5.30pm, Friday 9am until 3pmThis job unapologetically online / on screen. However with the flexibility that fantastic global internet coverage provides you will be able to work remotely anywhere in the world for up to 4 consecutive weeks a yearIn addition employees are entitled to a 3mth unpaid sabbatical after 4 years of continuous employment About MinsterFB MinsterFB works with some of the UK's favourite brands such as Grenade, Bisto, Yorkshire Tea, McVitie's and Cadburys to build their business on Amazon. They provide full account management, sales strategy, catalogue management, issue resolution and training. Key to their success is their deployment of all of the growth tools available to Amazon Sellers and Vendors.MinsterFB is a Certified B Corporation. As such we're part of a global community of businesses that meet high standards of social and environmental impact How to Apply If this role is of interest please attach your CV to the link provided. We receive many CVs so to ensure yours is read please include the words "I am able to work 2 days a week in Southwell" in your application preferably in the subject line. MinsterFB values a diverse workforce. Women, people of colour, people with disabilities, and members of the LGBTQ community are encouraged to apply. They believe an equitable and inclusive work environment and a diverse empowered team is key to achieving their mission. They're looking for candidates who can expand their business culture, are curious, plain-dealing, action orientated, bring their whole selves to work and meet the requirements of the role. All else is secondary. They strive to provide all candidates with an equitable and accessible recruitment process. If they can offer accommodations for you in the recruitment process or you have feedback on how to make their recruitment more accessible, please let them know.
Are YOU the Relationship-Building, Revenue-Driving Superstar We're Looking For?Who are you? You're a people-person with commercial instincts. You love building relationships, spotting opportunity, and turning goodwill into real-world results. You're just as happy sliding into DMs, sending thoughtful handwritten notes, or jumping on a call with a potential partner as you are tracking who's driving sales and doubling down on what works. You understand that growth doesn't always come from ads alone - sometimes it comes from word of mouth, trust, and genuine human connection . You enjoy nurturing relationships over time and get a buzz from seeing referrals, partnerships, and collaborations turn into measurable revenue. Most importantly, you're ambitious and eager to grow. You see this role as a chance to develop elite skills in partnerships, persuasion, community building, and commercial growth. If you're not interested in learning fast, taking ownership, and becoming exceptional at what you do, this won't be the right fit. We move quickly, so expect responsibility early and plenty of opportunity to prove yourself. Who are we? We're a UK-based, world-serving brand in the drinkable supplement space (think Red Bull but we're not an energy drink). We create delicious, functional drinks packed with clinically-researched ingredients that help our customers perform better, think clearer, and feel stronger. And beyond the products, every sale we make helps feed and nourish a child for a year through our charitable partner - something we're incredibly proud of. As we grow, referrals, partnerships, and advocacy are becoming a major pillar of our future growth. That's where you come in. What's the role? As our Referral & Partnerships Executive , you'll be responsible for helping turn customers, creators, and partners into active advocates. This is a hands-on, relationship-driven role with a direct impact on revenue. Your responsibilities will include: Referral Programme Activation & Growth Actively encouraging customers to use and share our referral programme Identifying customers with high referral potential and nurturing them Helping improve referral incentives, messaging, and engagement Tracking referral performance and spotting opportunities to grow it further Affiliate & Influencer Support Recruiting, onboarding, and supporting affiliates and influencers Building genuine, long-term relationships (not transactional, spammy ones) Helping partners understand what works best when promoting our products. Supporting opportunities to whitelist partner social media accounts Best Customer Nurture & VIP Experience Identifying our most valuable and loyal customers Creating moments of delight through handwritten notes, surprise gifts, and unexpected bonuses Supporting reactivation of lapsed high-value customers through thoughtful outreach Community & Group Growth Helping nurture and grow our customer Facebook Group Encouraging engagement, sharing, and advocacy within the community Spotting potential ambassadors, affiliates, and partners from within the group Pro & Partner Liaison Supporting relationships with our "Pro" partners (including athletes, olympians and sportstars) Assisting with recruitment of new Pro partners using proven internal methodsHelping ensure partners feel supported, valued, and motivated Cross-Team Collaboration Working closely with Customer Services, Marketing, and the wider team Feeding insights back into campaigns, offers, and future initiatives Your Skills & Experience You don't need decades of experience - but you should have a strong foundation and a desire to grow fast. Ideally, you'll have experience or interest in several of the following: Relationship-Driven Growth: Partnerships, affiliates, influencers, referrals, or community building Communication Skills: Confident, friendly, and persuasive in writing and conversation Commercial Awareness: You understand that relationships ultimately need to drive results Organisation & Follow-Up: You're good at keeping track of conversations, opportunities, and next steps Customer Psychology: An interest in why people recommend, refer, and advocate Digital Confidence: Comfortable using tools, spreadsheets, CRMs, and dashboards Initiative & Ownership: You don't wait to be told - you spot opportunities and act Ambition to Excel: Evidence you've pursued excellence in something - work, sport, study, or a personal project Adaptability & Learning Speed: You thrive in fast-moving environments and enjoy learning new skills Why You'll Love It Here Direct access to the CEO and senior leadership - no corporate layers A fast-track learning environment covering partnerships, persuasion, and growth A role with visible, measurable impact on revenue Clear progression into a Manager role as the channel scales Huge variety - no two days are the same Free access to our nootropic products to boost your own performance Be part of a brand that genuinely makes a difference in the world Are we talking to YOU? If you love people, partnerships, and the idea of turning genuine relationships into meaningful growth - while rapidly developing high-value commercial skills - we'd love to hear from you. This is a rare opportunity to help build a powerful referral and advocacy engine from the ground up, while growing into a seriously valuable operator in the process. Sound like you? Apply now - and let's see if you're the next Referral & Partnerships Executive to join the mission
Feb 05, 2026
Full time
Are YOU the Relationship-Building, Revenue-Driving Superstar We're Looking For?Who are you? You're a people-person with commercial instincts. You love building relationships, spotting opportunity, and turning goodwill into real-world results. You're just as happy sliding into DMs, sending thoughtful handwritten notes, or jumping on a call with a potential partner as you are tracking who's driving sales and doubling down on what works. You understand that growth doesn't always come from ads alone - sometimes it comes from word of mouth, trust, and genuine human connection . You enjoy nurturing relationships over time and get a buzz from seeing referrals, partnerships, and collaborations turn into measurable revenue. Most importantly, you're ambitious and eager to grow. You see this role as a chance to develop elite skills in partnerships, persuasion, community building, and commercial growth. If you're not interested in learning fast, taking ownership, and becoming exceptional at what you do, this won't be the right fit. We move quickly, so expect responsibility early and plenty of opportunity to prove yourself. Who are we? We're a UK-based, world-serving brand in the drinkable supplement space (think Red Bull but we're not an energy drink). We create delicious, functional drinks packed with clinically-researched ingredients that help our customers perform better, think clearer, and feel stronger. And beyond the products, every sale we make helps feed and nourish a child for a year through our charitable partner - something we're incredibly proud of. As we grow, referrals, partnerships, and advocacy are becoming a major pillar of our future growth. That's where you come in. What's the role? As our Referral & Partnerships Executive , you'll be responsible for helping turn customers, creators, and partners into active advocates. This is a hands-on, relationship-driven role with a direct impact on revenue. Your responsibilities will include: Referral Programme Activation & Growth Actively encouraging customers to use and share our referral programme Identifying customers with high referral potential and nurturing them Helping improve referral incentives, messaging, and engagement Tracking referral performance and spotting opportunities to grow it further Affiliate & Influencer Support Recruiting, onboarding, and supporting affiliates and influencers Building genuine, long-term relationships (not transactional, spammy ones) Helping partners understand what works best when promoting our products. Supporting opportunities to whitelist partner social media accounts Best Customer Nurture & VIP Experience Identifying our most valuable and loyal customers Creating moments of delight through handwritten notes, surprise gifts, and unexpected bonuses Supporting reactivation of lapsed high-value customers through thoughtful outreach Community & Group Growth Helping nurture and grow our customer Facebook Group Encouraging engagement, sharing, and advocacy within the community Spotting potential ambassadors, affiliates, and partners from within the group Pro & Partner Liaison Supporting relationships with our "Pro" partners (including athletes, olympians and sportstars) Assisting with recruitment of new Pro partners using proven internal methodsHelping ensure partners feel supported, valued, and motivated Cross-Team Collaboration Working closely with Customer Services, Marketing, and the wider team Feeding insights back into campaigns, offers, and future initiatives Your Skills & Experience You don't need decades of experience - but you should have a strong foundation and a desire to grow fast. Ideally, you'll have experience or interest in several of the following: Relationship-Driven Growth: Partnerships, affiliates, influencers, referrals, or community building Communication Skills: Confident, friendly, and persuasive in writing and conversation Commercial Awareness: You understand that relationships ultimately need to drive results Organisation & Follow-Up: You're good at keeping track of conversations, opportunities, and next steps Customer Psychology: An interest in why people recommend, refer, and advocate Digital Confidence: Comfortable using tools, spreadsheets, CRMs, and dashboards Initiative & Ownership: You don't wait to be told - you spot opportunities and act Ambition to Excel: Evidence you've pursued excellence in something - work, sport, study, or a personal project Adaptability & Learning Speed: You thrive in fast-moving environments and enjoy learning new skills Why You'll Love It Here Direct access to the CEO and senior leadership - no corporate layers A fast-track learning environment covering partnerships, persuasion, and growth A role with visible, measurable impact on revenue Clear progression into a Manager role as the channel scales Huge variety - no two days are the same Free access to our nootropic products to boost your own performance Be part of a brand that genuinely makes a difference in the world Are we talking to YOU? If you love people, partnerships, and the idea of turning genuine relationships into meaningful growth - while rapidly developing high-value commercial skills - we'd love to hear from you. This is a rare opportunity to help build a powerful referral and advocacy engine from the ground up, while growing into a seriously valuable operator in the process. Sound like you? Apply now - and let's see if you're the next Referral & Partnerships Executive to join the mission
Hello from the Recruiting Team at Customer.io! We're hiring a part-time Customer Success contractor located in the UK or Ireland to support our growing team as our customer base continues to expand. In this role, you'll help manage high volumes of customer requests within our pooled support model and provide coverage for team members during periods of leave. We're deeply committed to delivering world-class service. Customer.io plays a meaningful role in how our customers connect with their audiences, and we take that responsibility seriously. Our goal is to create an experience that leaves customers feeling supported, confident, and empowered to get the most out of our platform. This is a fast-growing team and a strong opportunity to gain hands-on experience in a digital-led Customer Success environment. You'll build new skills, work with a wide range of customers, and collaborate closely with a smart, supportive, and growth-minded team. Customer.io has seen consistent year-over-year growth, and this contract role offers a chance to make a real impact during a period of rapid scale-while gaining valuable experience in a dynamic, customer-first SaaS company. Some of the things you'll do Triage and respond to customer tickets via email and Zoom Diagnose root causes which includes things like API docs, conditional-logic workflows and Liquid templates to name a few Identify complex issues and escalate to our technical support teams as appropriate Facilitate topic-focused onboarding calls and one-off support sessions as needed About You Self-starter who dives into new technology and isn't shy about asking well formed questions to get clarity Clear communicator who turns complex concepts into end-user friendly guidance Customer advocate who balances empathy with efficiency Get's a kick out of being able to impact many small businesses in the same day with thoughtful responses What we're looking for 2-3 years in Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transition into CS Comfortable communicating with customers via email and video calls Comfortable reading API docs, building logic flows, and support integrations by troubleshooting root causes Familiarity with marketing automation platforms (Customer.io , Marketo, Braze, Iterable, ActiveCampaign, Klaviyo) Hands-off coding, you are not expect to read or write code, but you can ask the right questions to unblock customers and get them the appropriate resources Logistics Hours : 20 hrs/week at $60 USD per hour, Mon-Fri availability between 9am-5pm GMT, flexible schedule based on the needs of the team and customers Location : Remote, overlapping UK or Ireland business hours Contract: 6-months, with possible extension Collaboration : Works alongside Americas Scaled CS team Email, push notifications, text messages, in-app messages, webhooks: automated and powered by your data.
Feb 05, 2026
Full time
Hello from the Recruiting Team at Customer.io! We're hiring a part-time Customer Success contractor located in the UK or Ireland to support our growing team as our customer base continues to expand. In this role, you'll help manage high volumes of customer requests within our pooled support model and provide coverage for team members during periods of leave. We're deeply committed to delivering world-class service. Customer.io plays a meaningful role in how our customers connect with their audiences, and we take that responsibility seriously. Our goal is to create an experience that leaves customers feeling supported, confident, and empowered to get the most out of our platform. This is a fast-growing team and a strong opportunity to gain hands-on experience in a digital-led Customer Success environment. You'll build new skills, work with a wide range of customers, and collaborate closely with a smart, supportive, and growth-minded team. Customer.io has seen consistent year-over-year growth, and this contract role offers a chance to make a real impact during a period of rapid scale-while gaining valuable experience in a dynamic, customer-first SaaS company. Some of the things you'll do Triage and respond to customer tickets via email and Zoom Diagnose root causes which includes things like API docs, conditional-logic workflows and Liquid templates to name a few Identify complex issues and escalate to our technical support teams as appropriate Facilitate topic-focused onboarding calls and one-off support sessions as needed About You Self-starter who dives into new technology and isn't shy about asking well formed questions to get clarity Clear communicator who turns complex concepts into end-user friendly guidance Customer advocate who balances empathy with efficiency Get's a kick out of being able to impact many small businesses in the same day with thoughtful responses What we're looking for 2-3 years in Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transition into CS Comfortable communicating with customers via email and video calls Comfortable reading API docs, building logic flows, and support integrations by troubleshooting root causes Familiarity with marketing automation platforms (Customer.io , Marketo, Braze, Iterable, ActiveCampaign, Klaviyo) Hands-off coding, you are not expect to read or write code, but you can ask the right questions to unblock customers and get them the appropriate resources Logistics Hours : 20 hrs/week at $60 USD per hour, Mon-Fri availability between 9am-5pm GMT, flexible schedule based on the needs of the team and customers Location : Remote, overlapping UK or Ireland business hours Contract: 6-months, with possible extension Collaboration : Works alongside Americas Scaled CS team Email, push notifications, text messages, in-app messages, webhooks: automated and powered by your data.
personalise marketing, including social media features. Senior Manager, Lease Processes and Tools page is loaded Senior Manager, Lease Processes and Toolslocations: Londonposted on: Posted Todayjob requisition id: Job Description An exceptional opportunity to join the Global Retail Real Estate team at The LEGO Group! Working as part of the Global Retail Real Estate team you will own and manage the processes, tools and cross-functional relationships (finance, legal, digital, process) that make the LEGO Retail Real Estate function successful.You will supervise the procedures, resources, and interdepartmental connections that support the success of our Retail Real Estate division. Your role will be vital in ensuring seamless implementation and ongoing improvement of our lease management systems. Core Responsibilities Project Management: Lead the implementation, procurement, and development of a new lease management system to meet all cross-functional needs. Database Maintenance: Manage the upkeep and precision of the lease management database. Whole Lease Lifecycle Oversight: Manage the complete lease lifecycle and data processes within the LEGO Retail Real Estate division. Foster collaboration across Real Estate, Finance, Digital, BSO, and Process teams in different regions to ensure adherence to lease requirements. Process Optimization: Refine cross-department processes linked to lease administration, lease abstraction, data validity, lease costs and payables, and market benchmarking. Portfolio Data Management: Optimize key tasks to ensure accurate recording and management of portfolio data to drive decision-making and financial performance. Compliance Coordination: Coordinate all leasehold compliance including legal, finance, marketing, and construction. Tool Maintenance: Serve as the go-to resource for maintaining and managing MRI/Prolease or any other lease management tool. Reporting: Manage the reporting process to offer accurate information to collaborating parties for strategic decision-making. Cost Saving Initiatives: Drive cost savings through proactive process improvements and detailed analysis of key dates and data. Academic or relevant experience in Real Estate, Finance, Process, and Implementation or a related field would be advantageous Significant experience in a similar role within a multi-site retailer or property company Detailed knowledge of lease management, maintenance, and upkeep Proven track record working cross functionally with departments involving finance, digital, and real estate accountability Demonstrable experience in crafting and implementing processes across multiple touchpoints within a retail or real estate environment Experience with real estate management databases, finance, and reporting tools, with a preference for those who have implemented such systems A collaborative individual ready to push boundaries and assist across various projects Takes initiative, acts on opportunities, and is keen to learn and grow. Willingness to travel internationally up to 10% of the time. Would support your application Previous experience of setting up and implementing a lease database management tool. Previous experience working within a finance function and day to day use of SAP are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Feb 05, 2026
Full time
personalise marketing, including social media features. Senior Manager, Lease Processes and Tools page is loaded Senior Manager, Lease Processes and Toolslocations: Londonposted on: Posted Todayjob requisition id: Job Description An exceptional opportunity to join the Global Retail Real Estate team at The LEGO Group! Working as part of the Global Retail Real Estate team you will own and manage the processes, tools and cross-functional relationships (finance, legal, digital, process) that make the LEGO Retail Real Estate function successful.You will supervise the procedures, resources, and interdepartmental connections that support the success of our Retail Real Estate division. Your role will be vital in ensuring seamless implementation and ongoing improvement of our lease management systems. Core Responsibilities Project Management: Lead the implementation, procurement, and development of a new lease management system to meet all cross-functional needs. Database Maintenance: Manage the upkeep and precision of the lease management database. Whole Lease Lifecycle Oversight: Manage the complete lease lifecycle and data processes within the LEGO Retail Real Estate division. Foster collaboration across Real Estate, Finance, Digital, BSO, and Process teams in different regions to ensure adherence to lease requirements. Process Optimization: Refine cross-department processes linked to lease administration, lease abstraction, data validity, lease costs and payables, and market benchmarking. Portfolio Data Management: Optimize key tasks to ensure accurate recording and management of portfolio data to drive decision-making and financial performance. Compliance Coordination: Coordinate all leasehold compliance including legal, finance, marketing, and construction. Tool Maintenance: Serve as the go-to resource for maintaining and managing MRI/Prolease or any other lease management tool. Reporting: Manage the reporting process to offer accurate information to collaborating parties for strategic decision-making. Cost Saving Initiatives: Drive cost savings through proactive process improvements and detailed analysis of key dates and data. Academic or relevant experience in Real Estate, Finance, Process, and Implementation or a related field would be advantageous Significant experience in a similar role within a multi-site retailer or property company Detailed knowledge of lease management, maintenance, and upkeep Proven track record working cross functionally with departments involving finance, digital, and real estate accountability Demonstrable experience in crafting and implementing processes across multiple touchpoints within a retail or real estate environment Experience with real estate management databases, finance, and reporting tools, with a preference for those who have implemented such systems A collaborative individual ready to push boundaries and assist across various projects Takes initiative, acts on opportunities, and is keen to learn and grow. Willingness to travel internationally up to 10% of the time. Would support your application Previous experience of setting up and implementing a lease database management tool. Previous experience working within a finance function and day to day use of SAP are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.Just imagine building your dream career.Then make it real. Join the LEGO team today. (blob:)0:00 / 1:18Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to "inspire and develop the builders of tomorrow".
Marketing Manager, Supporter Retention Contract: Permanent Full Time, 35 hours per week Location: London UK UK hybrid working a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person Salary: £44,168 - £46,493 per year with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team. About the role As our Marketing Manager Supporter Retention, you will lead the development and delivery of the supporter experience, stewardship, and loyalty activity within the retention and engagement programme. Ensuring a consistently high-quality Supporter Experience. This role is responsible for strengthening the emotional connection to WaterAid s mission and maximising Brand Loyalty and Love by driving the development and optimisation of all supporter journeys and stewardship communications. In this role, you will: Supporter Experience Ownership: Act as the champion for the quality of the Supporter Experience, leading the coordination and optimisation of all automated, multi-channel supporter journeys (excluding direct appeals). Key Channel Delivery: Own the content planning, production, and delivery for core stewardship channels, including the Supporter Magazine, Welcome Journeys, and Feedback Communications. Email Programme Management: Own the day-to-day coordination of the email marketing schedule across all stewardship and engagement communications, ensuring effective sequencing and segmentation. Programme Cohesion: Work with the Senior Manager and Income Appeals Manager to ensure cohesion and alignment across all retention programmes, safeguarding a seamless supporter experience. Financial Contribution: Manage the assigned expenditure budget for the retention programme and contribute actively to annual planning and quarterly reforecasting to maximise retention benefits. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements Retention & Stewardship Expertise: Deep expertise in developing, optimising, and coordinating complex, multi-channel supporter loyalty programmes and automated journeys. Content & Experience Focus: Proven experience in improving the quality of the Supporter Experience and managing high-quality, long-form content production (e.g., supporter magazine) to foster loyalty. Operational & Technical Skills: Strong project management skills, experience in matrix management, and proficiency in working with CRM systems and email marketing platforms. Data-Driven Mindset: Experience in using testing, segmentation, and data analysis to drive optimisation and provide clear rationale for strategic decisions. Although not essential, we d prefer you to have: Product Development: Experience in New Product Development (NPD) for fundraising or loyalty programmes (e.g. legacy or emergency funds). Professional Qualification: CIM/IDM Qualification or equivalent professional qualification. Non-Profit Experience: Prior experience working in the Non-Profit or International Development Closing date: Applications close 12:00 PM UK time on 23rd February 2026. Interviews are expected to take place week commencing 2nd March 2026. How to apply: Click Apply to upload your CV and Cover Letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
Feb 05, 2026
Full time
Marketing Manager, Supporter Retention Contract: Permanent Full Time, 35 hours per week Location: London UK UK hybrid working a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person Salary: £44,168 - £46,493 per year with excellent benefits. Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that for everyone, everywhere. Join us, and your energy will help unlock people s potential and create a fairer future. About WaterAid We re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. About the team Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team. About the role As our Marketing Manager Supporter Retention, you will lead the development and delivery of the supporter experience, stewardship, and loyalty activity within the retention and engagement programme. Ensuring a consistently high-quality Supporter Experience. This role is responsible for strengthening the emotional connection to WaterAid s mission and maximising Brand Loyalty and Love by driving the development and optimisation of all supporter journeys and stewardship communications. In this role, you will: Supporter Experience Ownership: Act as the champion for the quality of the Supporter Experience, leading the coordination and optimisation of all automated, multi-channel supporter journeys (excluding direct appeals). Key Channel Delivery: Own the content planning, production, and delivery for core stewardship channels, including the Supporter Magazine, Welcome Journeys, and Feedback Communications. Email Programme Management: Own the day-to-day coordination of the email marketing schedule across all stewardship and engagement communications, ensuring effective sequencing and segmentation. Programme Cohesion: Work with the Senior Manager and Income Appeals Manager to ensure cohesion and alignment across all retention programmes, safeguarding a seamless supporter experience. Financial Contribution: Manage the assigned expenditure budget for the retention programme and contribute actively to annual planning and quarterly reforecasting to maximise retention benefits. Champion WaterAid s commitment to equity, inclusion and safeguarding. Requirements Retention & Stewardship Expertise: Deep expertise in developing, optimising, and coordinating complex, multi-channel supporter loyalty programmes and automated journeys. Content & Experience Focus: Proven experience in improving the quality of the Supporter Experience and managing high-quality, long-form content production (e.g., supporter magazine) to foster loyalty. Operational & Technical Skills: Strong project management skills, experience in matrix management, and proficiency in working with CRM systems and email marketing platforms. Data-Driven Mindset: Experience in using testing, segmentation, and data analysis to drive optimisation and provide clear rationale for strategic decisions. Although not essential, we d prefer you to have: Product Development: Experience in New Product Development (NPD) for fundraising or loyalty programmes (e.g. legacy or emergency funds). Professional Qualification: CIM/IDM Qualification or equivalent professional qualification. Non-Profit Experience: Prior experience working in the Non-Profit or International Development Closing date: Applications close 12:00 PM UK time on 23rd February 2026. Interviews are expected to take place week commencing 2nd March 2026. How to apply: Click Apply to upload your CV and Cover Letter. Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. Benefits 36 days holiday (including 8 Bank Holidays) Option to buy an extra 5 days annual leave Employer pension contribution up to 10 % Flexible and hybrid working arrangements Season ticket loan Free annual eye tests Give as you Earn charitable giving scheme Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) Sabbaticals One paid volunteer day each year Our People Promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). Together, we ll change the world through water. Join us and be part of the change!
Event Manager - Events £37,000 -£40,000 + Bonus + Excellent Benefits Hybrid Working London Global industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 8 b2b conferences a year - these range in size from 300- 2000. On the larger events additional team members will be supporting too. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences of varying size. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
Feb 04, 2026
Full time
Event Manager - Events £37,000 -£40,000 + Bonus + Excellent Benefits Hybrid Working London Global industry leader in b2b events business seeks a highly talented Event Manager to take full ownership of a number of leading international b2b events with scope for international travel. The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 8 b2b conferences a year - these range in size from 300- 2000. On the larger events additional team members will be supporting too. Role Responsibilities: Event Manager Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies. Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI. Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events. Creation and implementation of event signage and other collateral and materials. Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking. Designing and managing floor plans and space requirements for each event. Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience. Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment. Manage events onsite including running briefings and management of onsite staff and vendors. Budgetary Management Profile Required: Event Manager Proven track record in the successful strategic, operational, and financial planning and delivery of conferences of varying size. Strong negotiation and contracting skills with venues and suppliers. White glove experience for clients and customers implementation. Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively. Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards. Budgetary Experience Experience running events internationally Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Experience of using table planning/ floor planning software Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals on Duty Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Role Purpose To lead, inspire and develop a team of Managers to deliver exceptional service across a multi-site portfolio. You will manage client and contractual relationships in a commercially astute manner, ensuring full compliance with company policies, contractual obligations and statutory requirements. You will be accountable for reviewing business performance, delivering key financial targets and demonstrating clear commercial value to your team, line manager and senior leadership-fully aligned with the Compass vision, values and business strategy. Key ResponsibilitiesLeadership & People Development Build, lead and develop a high-performing management team across multiple sites Recruit, retain and develop great people, creating clear development pathways and a strong succession pipeline Drive a collaborative culture, sharing best practice and aligning activity across the sub-sector Manage performance in line with company procedures, including appraisals, labour management, grievances and disciplinary processes Challenge labour structures and ratios, ensuring teams are appropriately resourced and development plans are in place at all levels Health, Safety & Compliance Promote a strong safety culture, ensuring full compliance with company and client Health & Safety procedures Provide a safe environment for all customers, colleagues and visitors across all contracts Ensure contracts operate in line with legal, company and client standards at all times Commercial & Financial Performance Deliver profit targets for the sub-sector through effective leadership and financial control Review unit and contract performance, identifying improvement opportunities and driving corrective actions Demonstrate strong commercial awareness through budget management, forecasting and cost control Support Compass Foodbuy initiatives, ensuring supplier compliance and maximising purchasing income opportunities Client & Stakeholder Management Develop and maintain strong, strategic relationships with clients and key internal and external stakeholders Review, implement and act upon client satisfaction surveys and feedback Ensure contract compliance while consistently exceeding client expectations Customer Experience & Service Excellence Work with sector marketing teams to analyse market and customer insights, ensuring offers meet customer needs Ensure menus are fit for purpose, fully costed and delivered in line with specifications Drive consistency and innovation in food and service standards across all accounts Capture and act on customer feedback using all available channels to support continuous improvement, footfall growth and sales Strategy & Continuous Improvement Support the development and delivery of sub-sector strategy, embedding strategic objectives within the team Align closely with central support functions to enhance service delivery and implement group initiatives Ensure centrally driven service and brand initiatives are fully supported and embedded at site level Who You Are Proven experience leading and developing successful multi-site teams Commercially astute, highly organised and disciplined, with strong financial acumen Experienced in budget management, delivering financial targets and working to tight deadlines Strong industry knowledge and operational expertise Flexible in mindset and approach, able to adapt to changing priorities and environments About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Feb 04, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals on Duty Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Role Purpose To lead, inspire and develop a team of Managers to deliver exceptional service across a multi-site portfolio. You will manage client and contractual relationships in a commercially astute manner, ensuring full compliance with company policies, contractual obligations and statutory requirements. You will be accountable for reviewing business performance, delivering key financial targets and demonstrating clear commercial value to your team, line manager and senior leadership-fully aligned with the Compass vision, values and business strategy. Key ResponsibilitiesLeadership & People Development Build, lead and develop a high-performing management team across multiple sites Recruit, retain and develop great people, creating clear development pathways and a strong succession pipeline Drive a collaborative culture, sharing best practice and aligning activity across the sub-sector Manage performance in line with company procedures, including appraisals, labour management, grievances and disciplinary processes Challenge labour structures and ratios, ensuring teams are appropriately resourced and development plans are in place at all levels Health, Safety & Compliance Promote a strong safety culture, ensuring full compliance with company and client Health & Safety procedures Provide a safe environment for all customers, colleagues and visitors across all contracts Ensure contracts operate in line with legal, company and client standards at all times Commercial & Financial Performance Deliver profit targets for the sub-sector through effective leadership and financial control Review unit and contract performance, identifying improvement opportunities and driving corrective actions Demonstrate strong commercial awareness through budget management, forecasting and cost control Support Compass Foodbuy initiatives, ensuring supplier compliance and maximising purchasing income opportunities Client & Stakeholder Management Develop and maintain strong, strategic relationships with clients and key internal and external stakeholders Review, implement and act upon client satisfaction surveys and feedback Ensure contract compliance while consistently exceeding client expectations Customer Experience & Service Excellence Work with sector marketing teams to analyse market and customer insights, ensuring offers meet customer needs Ensure menus are fit for purpose, fully costed and delivered in line with specifications Drive consistency and innovation in food and service standards across all accounts Capture and act on customer feedback using all available channels to support continuous improvement, footfall growth and sales Strategy & Continuous Improvement Support the development and delivery of sub-sector strategy, embedding strategic objectives within the team Align closely with central support functions to enhance service delivery and implement group initiatives Ensure centrally driven service and brand initiatives are fully supported and embedded at site level Who You Are Proven experience leading and developing successful multi-site teams Commercially astute, highly organised and disciplined, with strong financial acumen Experienced in budget management, delivering financial targets and working to tight deadlines Strong industry knowledge and operational expertise Flexible in mindset and approach, able to adapt to changing priorities and environments About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Feb 04, 2026
Full time
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Feb 04, 2026
Full time
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Feb 04, 2026
Full time
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
Feb 04, 2026
Full time
Inside Sales Account Representative - C4L Team Full-time, Glasgow City (On site) Not even digitally ground-breaking products sell themselves. At Dell Technologies, we're determined to give every one of our customers and partners a high-level, white-glove experience. This experience begins with our ground-breaking technology portfolio of products - client solutions, high-end electronics, accessories, mobility products, enterprise solutions, services and packaged software. Our Inside Sales Account Reps breathe life into our technology portfolio. They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Inside Sales Account Representative on our Inside Sales Account Manager Team in Glasgow. What you'll achieve As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: •Gain new accounts and seek opportunities in your account territory •Manage small to medium-sized accounts •Stay informed of industry trends to help resolve specific market challenges •Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •Ability to work well in a team •Potential to use multiple sales tools simultaneously to complete sales transactions •Ability to establish relationships with customers and partners Desirable Requirements •Recent graduate with industry related degree Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here . Job ID:R265052
The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business outcomes. Our global audience of technology decision-makers rely on our trusted portfolio of print and digital publications to stay current with technology news and trends. Channel-focused marketing, in-demand events, partner program enablement, leadership networks, and dedicated consultants empower channel leaders with insights, connections, and strategies that propel success in the IT channel. The Channel Company values differences because they enhance dynamic teams. We know that the confidence gap can get in the way of connecting with the best candidates. Please do not hesitate to apply - we would be honored to connect with you. About the role: As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. This is a customer-facing delivery role, where your expertise and guidance will be essential in advising internal stakeholders and clients on performance, ongoing delivery, campaign completion, and sales engagement. Success in this role directly impacts our total revenue and client retention rates. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our services. Your responsibilities will include: Lead key client accounts, ensuring successful campaign delivery and re-booking Facilitate client and internal project calls Manage campaign setup, delivery, reporting, and feedback Serve as a trusted consultant to clients, offering upsell and cross-sell opportunities Collaborate with the Head of Customer Success to evolve our commercial offering Work with the Head of Customer Success to improve processes What we value: Exceptional organizational abilities Excellent interpersonal and communication skills (verbal and written) Problem-solving aptitude Ability to thrive in a small but busy team environment Capability to work well under pressure Resilience and adaptability Excellent technical skills with a quick grasp of new software Proficient knowledge of MS Office Prior experience using a CRM system Previousexperience in a client and delivery role Familiarity with lead generation (desired but not essential) Knowledge of the channel and IT industry (desired but not essential) Our employee perks & benefits: 35 hours per week - Monday to Friday Opportunity to join a growing business with plenty of scope to influence and make an impact Hybrid working model, requiring two days per week in our office located in London Borough, alongside attendance at key industry events International Temporary Remote Working A tailored training and induction plan - we want you to succeed! Regular recognition rewards - be recognized and rewarded for consistently going above and beyond in your day-to-day role The opportunity to work within a globally diverse team The opportunity to be hands-on at major technology industry events, working closely with leading brands and stakeholders across the tech sector The opportunity to learn new skills in an ever-changing and adaptable business support function
Feb 04, 2026
Full time
The Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business outcomes. Our global audience of technology decision-makers rely on our trusted portfolio of print and digital publications to stay current with technology news and trends. Channel-focused marketing, in-demand events, partner program enablement, leadership networks, and dedicated consultants empower channel leaders with insights, connections, and strategies that propel success in the IT channel. The Channel Company values differences because they enhance dynamic teams. We know that the confidence gap can get in the way of connecting with the best candidates. Please do not hesitate to apply - we would be honored to connect with you. About the role: As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. This is a customer-facing delivery role, where your expertise and guidance will be essential in advising internal stakeholders and clients on performance, ongoing delivery, campaign completion, and sales engagement. Success in this role directly impacts our total revenue and client retention rates. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our services. Your responsibilities will include: Lead key client accounts, ensuring successful campaign delivery and re-booking Facilitate client and internal project calls Manage campaign setup, delivery, reporting, and feedback Serve as a trusted consultant to clients, offering upsell and cross-sell opportunities Collaborate with the Head of Customer Success to evolve our commercial offering Work with the Head of Customer Success to improve processes What we value: Exceptional organizational abilities Excellent interpersonal and communication skills (verbal and written) Problem-solving aptitude Ability to thrive in a small but busy team environment Capability to work well under pressure Resilience and adaptability Excellent technical skills with a quick grasp of new software Proficient knowledge of MS Office Prior experience using a CRM system Previousexperience in a client and delivery role Familiarity with lead generation (desired but not essential) Knowledge of the channel and IT industry (desired but not essential) Our employee perks & benefits: 35 hours per week - Monday to Friday Opportunity to join a growing business with plenty of scope to influence and make an impact Hybrid working model, requiring two days per week in our office located in London Borough, alongside attendance at key industry events International Temporary Remote Working A tailored training and induction plan - we want you to succeed! Regular recognition rewards - be recognized and rewarded for consistently going above and beyond in your day-to-day role The opportunity to work within a globally diverse team The opportunity to be hands-on at major technology industry events, working closely with leading brands and stakeholders across the tech sector The opportunity to learn new skills in an ever-changing and adaptable business support function
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 04, 2026
Full time
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
I m thrilled to partner with Pennies , to find their new Partner Marketing Manager , who will deliver creative and effective marketing campaigns with their partners. Joining a fast-paced environment, you will help shape how they use marketing to grow donations and engagement with existing and new partners. Pennies is growing fast. With an increasing number of merchants joining their movement to make digital giving simple, sustainable, and powerful, they are expanding their marketing team to support this exciting growth. Pennies is an award-winning charity and a pioneer in fintech for good, making everyday giving simple through micro-donations at the point of sale. Recently celebrating 15 years of impact and 300 million micro-donations unlocked for 1,100 charities , we work with more than 150 leading brands across retail, hospitality and payments. Partners include Boots, B&Q, Lidl and Travelodge. This is a dynamic and varied role that combines strategic partnership management with hands-on creative delivery. You will lead marketing initiatives with a range of partners across retail, hospitality, payments, and technology. The role involves managing relationships, creating content, and ensuring that every collaboration helps grow donations and makes a difference for charities. You will plan, develop, and execute joint marketing campaigns and partner content across traditional, digital, in-store, and internal channels, improving customer journey and brand awareness. The ideal candidate? I m looking to hear from creative, analytical, and collaborative marketing and communications professionals, with strong stakeholder management skills, account management skills and strong hands-on Design skills using Adobe Creative Suite and Canva. If you are a natural storyteller, with a strong understanding of multi-channel marketing I d love to hear from you! Hybrid working home and office, based in the City of London. 2 days in the office (Tuesday and Wednesday), 3 days from home. Salary £37,000- £42,000 28 days annual leave, plus bank holidays. Regular team off-site days and social activities. Fantastic personal and professional development opportunities. Access to working with influential leaders. Firm closing date: 9am Wednesday 18 th February. Please apply now for more information. Interviews: Tuesday 24th and Wednesday 25 th February, in person, at Pennies offices. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Feb 04, 2026
Full time
I m thrilled to partner with Pennies , to find their new Partner Marketing Manager , who will deliver creative and effective marketing campaigns with their partners. Joining a fast-paced environment, you will help shape how they use marketing to grow donations and engagement with existing and new partners. Pennies is growing fast. With an increasing number of merchants joining their movement to make digital giving simple, sustainable, and powerful, they are expanding their marketing team to support this exciting growth. Pennies is an award-winning charity and a pioneer in fintech for good, making everyday giving simple through micro-donations at the point of sale. Recently celebrating 15 years of impact and 300 million micro-donations unlocked for 1,100 charities , we work with more than 150 leading brands across retail, hospitality and payments. Partners include Boots, B&Q, Lidl and Travelodge. This is a dynamic and varied role that combines strategic partnership management with hands-on creative delivery. You will lead marketing initiatives with a range of partners across retail, hospitality, payments, and technology. The role involves managing relationships, creating content, and ensuring that every collaboration helps grow donations and makes a difference for charities. You will plan, develop, and execute joint marketing campaigns and partner content across traditional, digital, in-store, and internal channels, improving customer journey and brand awareness. The ideal candidate? I m looking to hear from creative, analytical, and collaborative marketing and communications professionals, with strong stakeholder management skills, account management skills and strong hands-on Design skills using Adobe Creative Suite and Canva. If you are a natural storyteller, with a strong understanding of multi-channel marketing I d love to hear from you! Hybrid working home and office, based in the City of London. 2 days in the office (Tuesday and Wednesday), 3 days from home. Salary £37,000- £42,000 28 days annual leave, plus bank holidays. Regular team off-site days and social activities. Fantastic personal and professional development opportunities. Access to working with influential leaders. Firm closing date: 9am Wednesday 18 th February. Please apply now for more information. Interviews: Tuesday 24th and Wednesday 25 th February, in person, at Pennies offices. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
# Our Privacy Statement & Cookie Policy Customer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ196098 Customer Success Manager (CSM) Overview Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative technology. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters' legal products. Thomson Reuters products this role works with includes HighQ, CoCounsel, Contract Express, Practical Law and Westlaw. This role focuses on driving adoption, engagement, and measurable outcomes while building trusted customer relationships.Reporting to a Manager of CSMs, the CSM will collaborate with cross-functional teams and leverage internal resources to deliver exceptional customer experiences and long-term success. About the Role The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters' solutions.Key Responsibilities: Onboarding and Enablement: Coordinate onboarding activities and ensure customers have access to the tools and resources needed for success. Develop and Drive Use Cases: Collaborate with customers to identify their specific business challenges and design tailored use cases that demonstrate the value of Thomson Reuters' legal products. Drive Adoption and Value Realization: Partner with customers to ensure seamless integration of use cases into their workflows, leveraging internal training resources as needed. Build and Strengthen Relationships: Engage regularly with customers to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. Provide Strategic Guidance: Identify opportunities to optimize customer outcomes by recommending best practices and aligning solutions to business objectives. Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. Collaborate Across Teams: Partner with Sales, Marketing, and Support teams to align on customer objectives and deliver a seamless experience. About You We are seeking a customer-focused professional with a passion for solving complex business challenges and driving customer success.Qualifications: Experience: You have a law degree, formal legal education, or substantial experience working with law firms, attorneys, or legal professionals. Additionally, you have experience in Customer Success, Legal Technology, Legal Project Management, or a related role, ideally within SaaS or subscription-based business models. Use Case Expertise: Proven ability to understand customer-specific use cases and recommend tailored solutions that address their business challenges and objectives. Technical Acumen: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech. Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information about Thomson Reuters can be found on
Feb 04, 2026
Full time
# Our Privacy Statement & Cookie Policy Customer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ196098 Customer Success Manager (CSM) Overview Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative technology. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters' legal products. Thomson Reuters products this role works with includes HighQ, CoCounsel, Contract Express, Practical Law and Westlaw. This role focuses on driving adoption, engagement, and measurable outcomes while building trusted customer relationships.Reporting to a Manager of CSMs, the CSM will collaborate with cross-functional teams and leverage internal resources to deliver exceptional customer experiences and long-term success. About the Role The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters' solutions.Key Responsibilities: Onboarding and Enablement: Coordinate onboarding activities and ensure customers have access to the tools and resources needed for success. Develop and Drive Use Cases: Collaborate with customers to identify their specific business challenges and design tailored use cases that demonstrate the value of Thomson Reuters' legal products. Drive Adoption and Value Realization: Partner with customers to ensure seamless integration of use cases into their workflows, leveraging internal training resources as needed. Build and Strengthen Relationships: Engage regularly with customers to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. Provide Strategic Guidance: Identify opportunities to optimize customer outcomes by recommending best practices and aligning solutions to business objectives. Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. Collaborate Across Teams: Partner with Sales, Marketing, and Support teams to align on customer objectives and deliver a seamless experience. About You We are seeking a customer-focused professional with a passion for solving complex business challenges and driving customer success.Qualifications: Experience: You have a law degree, formal legal education, or substantial experience working with law firms, attorneys, or legal professionals. Additionally, you have experience in Customer Success, Legal Technology, Legal Project Management, or a related role, ideally within SaaS or subscription-based business models. Use Case Expertise: Proven ability to understand customer-specific use cases and recommend tailored solutions that address their business challenges and objectives. Technical Acumen: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech. Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information about Thomson Reuters can be found on
