If youre an Account Manager who understands digital marketing and enjoys business development conversations guiding clients through smart, results focused decisions, this is a role where your impact will be seen and valued. Youll join a values led digital agency where innovation, trust and collaboration sit at the centre of everything they do click apply for full job details
Jan 21, 2026
Full time
If youre an Account Manager who understands digital marketing and enjoys business development conversations guiding clients through smart, results focused decisions, this is a role where your impact will be seen and valued. Youll join a values led digital agency where innovation, trust and collaboration sit at the centre of everything they do click apply for full job details
Join Our Team at Smurfit Westrock! Smurfit Westrock Zedek, the manufacturer of high-quality retail displays, POS material and consumer packaging, printed in both offset and digital printing. Our production location is located in the Netherlands, our Sales & Studio departments are located in Germany (Münster & Frankfurt) and England (Leicester) in addition to the Netherlands click apply for full job details
Jan 21, 2026
Full time
Join Our Team at Smurfit Westrock! Smurfit Westrock Zedek, the manufacturer of high-quality retail displays, POS material and consumer packaging, printed in both offset and digital printing. Our production location is located in the Netherlands, our Sales & Studio departments are located in Germany (Münster & Frankfurt) and England (Leicester) in addition to the Netherlands click apply for full job details
Private Banking & Wealth Management Executive Barclays London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures Experience in managing client relationship Experience in dealing with senior stakeholders Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews Relevant client facing experience in a Private Banking/Wealth Management or similar role Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. Technically minded with strong PC skills (Word, Excel, Power point) Good communicator with the ability to engage across a broad client demographic Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. 1 European Language or Russian, Hebrew, Turkish, Arabic required Some other highly valued skills may include: Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems Understanding of regulatory framework Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. A strong, up to date understanding of the general financial markets dynamics and current financial concepts. A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 21, 2026
Full time
Private Banking & Wealth Management Executive Barclays London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures Experience in managing client relationship Experience in dealing with senior stakeholders Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews Relevant client facing experience in a Private Banking/Wealth Management or similar role Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. Technically minded with strong PC skills (Word, Excel, Power point) Good communicator with the ability to engage across a broad client demographic Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. 1 European Language or Russian, Hebrew, Turkish, Arabic required Some other highly valued skills may include: Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems Understanding of regulatory framework Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. A strong, up to date understanding of the general financial markets dynamics and current financial concepts. A high aptitude and understanding of the digital landscape, with the ability to effectively support client's changing needs in this area Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: Joining up public sector services Harnessing the power of AI for the public good Strengthening and extending our digital and data public infrastructure Elevating leadership and investing in talent Funding for outcomes and procuring for growth and innovation Committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. Job description Government Digital, Data Workforce and Capability: Join Government Digital and Data Workforce and Capability, where our mission is to ensure the government possesses the necessary talent to drive digital transformation and overcome the challenges ahead. We're dedicated to enhancing the government's capacity to attract, recruit, nurture, and retain top tier digital and data professionals. As part of the team, you will help shape the future of digital strategy and capabilities, providing vital insights that support cross departmental policies, standards, and strategies. We're entrusted with devising strategies and delivering results for a community of 30,000+ digital innovators, aspiring talent, and the broader civil service. Our commitment extends to fostering an inclusive, supportive, and dynamic culture where individuals thrive and excel. We are responsible for: Delivering the cross-government Blueprint for modern digital government Digital, Data and Technology Strategy and Standards, like the Technology Code of Practice, the Service Standard and Open Standards Cross-government performance and assurance, including Spend Controls Government Digital and Data Capability Framework Person specification Roles and Responsibilities: You will play a key role in supporting our recruitment marketing efforts across government for the Government Digital and Data and Cyber profession. You will assist in attracting and retaining talent for growing professions, gaining experience in a high-profile area. This opportunity will allow you to contribute to improvements in ways of working and processes for government. You'll help ensure we continue to attract, engage and retain talent. This position directly involves supporting partnership engagement and data gathering. Resourcing & Attraction: Support the Senior Brand and Partnership Officer with our Regional Partnerships (Manchester Digital, TechSpark, Women in Tech, Diversity in Tech and Ex-Military Careers) and uploading jobs. Draft, schedule and coordinate recruitment marketing content for digital platforms (e.g., Page Tiger and LinkedIn) working with the communications team. Support the implementation and continuous improvement of recruitment solutions across departments. Provide advice to departments on attraction and engagement tactics and support them with recruitment challenges. Help design user-focused candidate and hiring manager experiences to streamline recruitment processes. Gather and analyse recruitment data to identify initial trends, provide insights to stakeholders and suggest improvements. Promote the use of profession brand assets and support departments in embedding them in their hiring processes. Attend and support recruitment and partnership events regionally as needed. Represent the team in internal meetings and engagements when required. Essential criteria Experience of working within a recruitment, marketing or HR environment successfully helping to engage with a broad and diverse audience (Lead) Experience of creating marketing materials, to enhance visibility and branding Experience of analysing data to identify trends and make recommendations to improve processes Experience in establishing and maintaining working relationships with internal and external stakeholders
Jan 21, 2026
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: Joining up public sector services Harnessing the power of AI for the public good Strengthening and extending our digital and data public infrastructure Elevating leadership and investing in talent Funding for outcomes and procuring for growth and innovation Committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need. Job description Government Digital, Data Workforce and Capability: Join Government Digital and Data Workforce and Capability, where our mission is to ensure the government possesses the necessary talent to drive digital transformation and overcome the challenges ahead. We're dedicated to enhancing the government's capacity to attract, recruit, nurture, and retain top tier digital and data professionals. As part of the team, you will help shape the future of digital strategy and capabilities, providing vital insights that support cross departmental policies, standards, and strategies. We're entrusted with devising strategies and delivering results for a community of 30,000+ digital innovators, aspiring talent, and the broader civil service. Our commitment extends to fostering an inclusive, supportive, and dynamic culture where individuals thrive and excel. We are responsible for: Delivering the cross-government Blueprint for modern digital government Digital, Data and Technology Strategy and Standards, like the Technology Code of Practice, the Service Standard and Open Standards Cross-government performance and assurance, including Spend Controls Government Digital and Data Capability Framework Person specification Roles and Responsibilities: You will play a key role in supporting our recruitment marketing efforts across government for the Government Digital and Data and Cyber profession. You will assist in attracting and retaining talent for growing professions, gaining experience in a high-profile area. This opportunity will allow you to contribute to improvements in ways of working and processes for government. You'll help ensure we continue to attract, engage and retain talent. This position directly involves supporting partnership engagement and data gathering. Resourcing & Attraction: Support the Senior Brand and Partnership Officer with our Regional Partnerships (Manchester Digital, TechSpark, Women in Tech, Diversity in Tech and Ex-Military Careers) and uploading jobs. Draft, schedule and coordinate recruitment marketing content for digital platforms (e.g., Page Tiger and LinkedIn) working with the communications team. Support the implementation and continuous improvement of recruitment solutions across departments. Provide advice to departments on attraction and engagement tactics and support them with recruitment challenges. Help design user-focused candidate and hiring manager experiences to streamline recruitment processes. Gather and analyse recruitment data to identify initial trends, provide insights to stakeholders and suggest improvements. Promote the use of profession brand assets and support departments in embedding them in their hiring processes. Attend and support recruitment and partnership events regionally as needed. Represent the team in internal meetings and engagements when required. Essential criteria Experience of working within a recruitment, marketing or HR environment successfully helping to engage with a broad and diverse audience (Lead) Experience of creating marketing materials, to enhance visibility and branding Experience of analysing data to identify trends and make recommendations to improve processes Experience in establishing and maintaining working relationships with internal and external stakeholders
Key Account Manager (AEC/Manufacturing Software) UK Remote Competitive Base (£70,000 - £75,000 OTE) + Progression + Training + Pension A fantastic opportunity awaits a professional with experience in sales within the AEC or Manufacturing sectors to join a leading digital solutions partner in an account management role, offering extensive training, career development and structured progression click apply for full job details
Jan 21, 2026
Full time
Key Account Manager (AEC/Manufacturing Software) UK Remote Competitive Base (£70,000 - £75,000 OTE) + Progression + Training + Pension A fantastic opportunity awaits a professional with experience in sales within the AEC or Manufacturing sectors to join a leading digital solutions partner in an account management role, offering extensive training, career development and structured progression click apply for full job details
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. You Mission Are you passionate about shaping the future of SME banking? At Teya, we're building innovative financial solutions that empower small businesses to thrive. As a Senior Product Manager, you'll own the vision for our Business Accounts and lead the development of cutting edge banking features-from multi currency accounts to seamless payment integrations. This is your chance to make a real impact in a fast growing fintech, working with talented teams to deliver secure, scalable, and customer centric banking experiences. Key Responsibilities Own the end to end product vision for Business Accounts, delivering a world class banking experience for SMEs and sole traders. Lead discovery and solution design for core banking features: account details, payments, deposits, interest engine, and money movement controls. Drive development of new capabilities including local IBANs, multi currency accounts, cash management tools, and integrations with accounting, payments, and credit products. Leverage customer insights and data to prioritise opportunities that increase engagement, deposits, activation, and usage. Collaborate cross functionally with Engineering, Design, Operations, Compliance, Risk, and Customer Relations to deliver scalable, compliant banking experiences. Ensure regulatory compliance across FCA/PRA guidelines for business accounts. Define and track KPIs (activation, churn, deposits, adoption, transactions, complaints) and lead continuous optimisation cycles. Manage go to market plans for new features with Country, Marketing, and Partnerships teams. Oversee third party banking providers (e.g., BaaS partners, card issuers, open banking providers), ensuring SLAs and product fit. Identify and resolve operational risks and customer pain points, maintaining a reliable and compliant platform. Communicate progress and risks effectively to senior leadership. Required Skills & Experience 5+ years' experience in Product Management within fintech, business banking, payments, or financial services. Strong understanding of SME financial needs: cash flow management, settlements, payments, deposits, and money movement. Proven track record delivering regulated financial products (e.g., business current accounts, savings accounts, onboarding/KYB flows, payment rails). Solid knowledge of UK/EU regulatory frameworks (FCA, PRA, EBA guidelines, safeguarding, deposits, interest accrual, payments operations). Exceptional analytical skills with ability to translate data insights into product decisions. Strong stakeholder management and influencing skills across engineering, operations, compliance, and commercial teams. Excellent communication skills, able to explain technical and regulatory concepts to diverse audiences. The Perks Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1 1 therapy, meditation sessions, digital fitness, and nutrition apps. Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support. Cycle to Work Scheme. Health and Life Insurance. Pension Scheme. 25 days of Annual Leave (+ Bank Holidays). Office snacks every day. Friendly, comfortable, and informal office environment in Central London. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
Jan 21, 2026
Full time
Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here because we don't believe there's a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us. Become a part of our story. We're looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits. You Mission Are you passionate about shaping the future of SME banking? At Teya, we're building innovative financial solutions that empower small businesses to thrive. As a Senior Product Manager, you'll own the vision for our Business Accounts and lead the development of cutting edge banking features-from multi currency accounts to seamless payment integrations. This is your chance to make a real impact in a fast growing fintech, working with talented teams to deliver secure, scalable, and customer centric banking experiences. Key Responsibilities Own the end to end product vision for Business Accounts, delivering a world class banking experience for SMEs and sole traders. Lead discovery and solution design for core banking features: account details, payments, deposits, interest engine, and money movement controls. Drive development of new capabilities including local IBANs, multi currency accounts, cash management tools, and integrations with accounting, payments, and credit products. Leverage customer insights and data to prioritise opportunities that increase engagement, deposits, activation, and usage. Collaborate cross functionally with Engineering, Design, Operations, Compliance, Risk, and Customer Relations to deliver scalable, compliant banking experiences. Ensure regulatory compliance across FCA/PRA guidelines for business accounts. Define and track KPIs (activation, churn, deposits, adoption, transactions, complaints) and lead continuous optimisation cycles. Manage go to market plans for new features with Country, Marketing, and Partnerships teams. Oversee third party banking providers (e.g., BaaS partners, card issuers, open banking providers), ensuring SLAs and product fit. Identify and resolve operational risks and customer pain points, maintaining a reliable and compliant platform. Communicate progress and risks effectively to senior leadership. Required Skills & Experience 5+ years' experience in Product Management within fintech, business banking, payments, or financial services. Strong understanding of SME financial needs: cash flow management, settlements, payments, deposits, and money movement. Proven track record delivering regulated financial products (e.g., business current accounts, savings accounts, onboarding/KYB flows, payment rails). Solid knowledge of UK/EU regulatory frameworks (FCA, PRA, EBA guidelines, safeguarding, deposits, interest accrual, payments operations). Exceptional analytical skills with ability to translate data insights into product decisions. Strong stakeholder management and influencing skills across engineering, operations, compliance, and commercial teams. Excellent communication skills, able to explain technical and regulatory concepts to diverse audiences. The Perks Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1 1 therapy, meditation sessions, digital fitness, and nutrition apps. Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support. Cycle to Work Scheme. Health and Life Insurance. Pension Scheme. 25 days of Annual Leave (+ Bank Holidays). Office snacks every day. Friendly, comfortable, and informal office environment in Central London. Teya is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all. If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application-we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
We are seeking an extraordinary sales leader to join our team asthe General VP UKI Sales. Your Impact As GVP, UKI Sales, you will own the overall go-to-market strategy, execution, and revenue performance across the UKI region. By combining strong operational rigor with strategic vision, you will influence how Splunk shows up in the market and how customers experience our platform. Your leadership will have a material impact on Splunk's integrated business unit performance in EMEA and globally. Lead, develop, and scale a high-performing organization of second- and third-line sales leaders across the UKI region. Set a clear vision, operating rhythm, and performance culture; lead by example, establish expectations, and hold teams accountable. Provide ongoing coaching and mentorship to your leadership bench, ensuring managers do the same for their teams and early-career talent. Consistently deliver against regional revenue, growth, and efficiency targets, aligning to Splunk and Cisco priorities. Own accurate monthly, quarterly, and annual forecasts for the UKI region, grounded in robust pipeline and account planning. Manage the region as a portfolio of accounts: prioritize focus, balance shortterm results with longterm strategic growth. Design and optimize sales force structure, coverage models, and resource plans to capture key opportunities across the UKI market. Maintain deep market and competitive intelligence and translate insights into strategies that reinforce Splunk's leadership position. Partner closely with sales engineering, channels/alliances, customer success, renewals, professional services, product, legal, and marketing to deliver seamless customer experience. Minimum Qualifications 12+ years of experience building and leading enterprise field sales teams, including proven second- and/or third-line leadership responsibility across a region or country. Strong track record of consistently meeting or exceeding software/SaaS revenue targets at scale, both personally and as a multi-level sales leader. Deep understanding of SaaS / Cloud go-to-market models (direct, partner, and account-based), including coverage design, quota setting, and pipeline management. Relevant software industry background in one or more of: IT operations, infrastructure management, application development/management, observability, security, business applications and/or analytics. Demonstrated strength in business planning, forecasting, and operational rigor-able to measure and communicate progress, identify risks, and drive corrective actions. Preferred Qualifications Demonstrated ability to influence and align senior decision-makers across customers, partners, and internal stakeholders around a common strategy. Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions. Strong executive presence and influencing skills; proven ability to align senior stakeholders and Clevel customers around a clear strategy and value proposition. Exceptional communication and executive presence; effective at delivering clear, compelling executive-level presentations. Bachelor's degree required; MBA or equivalent advanced degree is a plus. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisco is an Affinative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Jan 21, 2026
Full time
We are seeking an extraordinary sales leader to join our team asthe General VP UKI Sales. Your Impact As GVP, UKI Sales, you will own the overall go-to-market strategy, execution, and revenue performance across the UKI region. By combining strong operational rigor with strategic vision, you will influence how Splunk shows up in the market and how customers experience our platform. Your leadership will have a material impact on Splunk's integrated business unit performance in EMEA and globally. Lead, develop, and scale a high-performing organization of second- and third-line sales leaders across the UKI region. Set a clear vision, operating rhythm, and performance culture; lead by example, establish expectations, and hold teams accountable. Provide ongoing coaching and mentorship to your leadership bench, ensuring managers do the same for their teams and early-career talent. Consistently deliver against regional revenue, growth, and efficiency targets, aligning to Splunk and Cisco priorities. Own accurate monthly, quarterly, and annual forecasts for the UKI region, grounded in robust pipeline and account planning. Manage the region as a portfolio of accounts: prioritize focus, balance shortterm results with longterm strategic growth. Design and optimize sales force structure, coverage models, and resource plans to capture key opportunities across the UKI market. Maintain deep market and competitive intelligence and translate insights into strategies that reinforce Splunk's leadership position. Partner closely with sales engineering, channels/alliances, customer success, renewals, professional services, product, legal, and marketing to deliver seamless customer experience. Minimum Qualifications 12+ years of experience building and leading enterprise field sales teams, including proven second- and/or third-line leadership responsibility across a region or country. Strong track record of consistently meeting or exceeding software/SaaS revenue targets at scale, both personally and as a multi-level sales leader. Deep understanding of SaaS / Cloud go-to-market models (direct, partner, and account-based), including coverage design, quota setting, and pipeline management. Relevant software industry background in one or more of: IT operations, infrastructure management, application development/management, observability, security, business applications and/or analytics. Demonstrated strength in business planning, forecasting, and operational rigor-able to measure and communicate progress, identify risks, and drive corrective actions. Preferred Qualifications Demonstrated ability to influence and align senior decision-makers across customers, partners, and internal stakeholders around a common strategy. Skilled at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and coming up with appropriate solutions. Strong executive presence and influencing skills; proven ability to align senior stakeholders and Clevel customers around a clear strategy and value proposition. Exceptional communication and executive presence; effective at delivering clear, compelling executive-level presentations. Bachelor's degree required; MBA or equivalent advanced degree is a plus. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Cisco is an Affinative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Private Banking Executive (Russian and/or Mandarin speaking) Barclays London. Working as a Barclays Private Banking Executive, you will assist the Private Banker / Wealth Manager in acquiring, servicing, and retaining clients to deliver overall business objectives. You will act as a key point of contact for clients on day-to-day operational matters and support the team / business in achieving its targets and goals. In this role, you will also assist with marketing banking and investment products to clients. To be successful as a Private Banking & Wealth Management Executive, you should have experience with: • Managing client relationships, including engagement with senior stakeholders, and building trusted relationships across diverse clients and internal teams • Sound knowledge of banking products, operational procedures, risk management, lending, and security requirements • Adherence to regulatory and compliance frameworks, including KYC/AML, governance, and Risk and Control procedures • Preparing for client-facing meetings and delivering high-quality client support, including correspondence, documentation, and annual reviews • Experience in a Private Banking, Wealth Management, or similar client-facing environment • Excellent organisational skills, attention to detail, and accuracy in administrative and operational tasks • Technically proficient with PC applications (Word, Excel, PowerPoint) • Fluency in either Russian and/or Mandarin. Candidates that do not meet the language requirements will not be considered. Some other highly valued skills may include: • Proactively managing day-to-day client administration and operational tasks, resolving issues, and ensuring smooth delivery in collaboration with Operations, Business Management, and other stakeholders • Strong commercial awareness and understanding of financial markets, products, and trends affecting HNW/UHNW clients • Ability to leverage digital tools and platforms to support clients' evolving needs • Adaptability, resilience, and ability to manage multiple priorities in a fast-paced, changing environment • Initiative and independent problem-solving, with appropriate escalation where required • Willingness to contribute to team projects and foster a collaborative, supportive team culture You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 21, 2026
Full time
Private Banking Executive (Russian and/or Mandarin speaking) Barclays London. Working as a Barclays Private Banking Executive, you will assist the Private Banker / Wealth Manager in acquiring, servicing, and retaining clients to deliver overall business objectives. You will act as a key point of contact for clients on day-to-day operational matters and support the team / business in achieving its targets and goals. In this role, you will also assist with marketing banking and investment products to clients. To be successful as a Private Banking & Wealth Management Executive, you should have experience with: • Managing client relationships, including engagement with senior stakeholders, and building trusted relationships across diverse clients and internal teams • Sound knowledge of banking products, operational procedures, risk management, lending, and security requirements • Adherence to regulatory and compliance frameworks, including KYC/AML, governance, and Risk and Control procedures • Preparing for client-facing meetings and delivering high-quality client support, including correspondence, documentation, and annual reviews • Experience in a Private Banking, Wealth Management, or similar client-facing environment • Excellent organisational skills, attention to detail, and accuracy in administrative and operational tasks • Technically proficient with PC applications (Word, Excel, PowerPoint) • Fluency in either Russian and/or Mandarin. Candidates that do not meet the language requirements will not be considered. Some other highly valued skills may include: • Proactively managing day-to-day client administration and operational tasks, resolving issues, and ensuring smooth delivery in collaboration with Operations, Business Management, and other stakeholders • Strong commercial awareness and understanding of financial markets, products, and trends affecting HNW/UHNW clients • Ability to leverage digital tools and platforms to support clients' evolving needs • Adaptability, resilience, and ability to manage multiple priorities in a fast-paced, changing environment • Initiative and independent problem-solving, with appropriate escalation where required • Willingness to contribute to team projects and foster a collaborative, supportive team culture You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials. Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication. Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities. Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions. Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations. Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries. Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager. Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences. Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services. Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees. Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Jan 21, 2026
Full time
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
B2B Account Manager Stoke-on-Trent 28K basic OTE 40K Responsibilities of the B2B Account Manager Manage and grow existing B2B accounts through proactive outreach (phone, email, digital platforms) and respond to inbound enquiries Promote the full range of our clients offerings, including devices, accessories, and value-add services such as grading, custom packaging, and pre-configuration Negotiate pric click apply for full job details
Jan 21, 2026
Full time
B2B Account Manager Stoke-on-Trent 28K basic OTE 40K Responsibilities of the B2B Account Manager Manage and grow existing B2B accounts through proactive outreach (phone, email, digital platforms) and respond to inbound enquiries Promote the full range of our clients offerings, including devices, accessories, and value-add services such as grading, custom packaging, and pre-configuration Negotiate pric click apply for full job details
Im supporting a growing integrated marketing agency in hiring an Account Director to strengthen their client services leadership. This Account Director role is also open to a Senior Account Manager who is ready to take the next step. Youll help shape creative and digital work, manage complex projects, and guide clients across brand, campaigns, content and digital delivery click apply for full job details
Jan 20, 2026
Full time
Im supporting a growing integrated marketing agency in hiring an Account Director to strengthen their client services leadership. This Account Director role is also open to a Senior Account Manager who is ready to take the next step. Youll help shape creative and digital work, manage complex projects, and guide clients across brand, campaigns, content and digital delivery click apply for full job details
Senior SEO Account Manager - Join a 5 star 'Best Place to Work' Digital Agency Looking to take the lead on ambitious SEO campaigns while working in an agency that genuinely puts people first? We're partnering with Distinctly, an award-winning independent digital marketing agency with a 5 star Glassdoor rating, a Best Workplace for Wellbeing award, and a culture built on trust, growth and doing grea click apply for full job details
Jan 20, 2026
Full time
Senior SEO Account Manager - Join a 5 star 'Best Place to Work' Digital Agency Looking to take the lead on ambitious SEO campaigns while working in an agency that genuinely puts people first? We're partnering with Distinctly, an award-winning independent digital marketing agency with a 5 star Glassdoor rating, a Best Workplace for Wellbeing award, and a culture built on trust, growth and doing grea click apply for full job details
Location: London (Hybrid) Department: Sales Reporting to: Regional Sales Leader The Opportunity We are a global career marketplace, connecting employers with professionals through digital recruitment and employer branding solutions. We are looking for a commercially driven Account Manager to join our sales team and take ownership of a portfolio of clients click apply for full job details
Jan 20, 2026
Full time
Location: London (Hybrid) Department: Sales Reporting to: Regional Sales Leader The Opportunity We are a global career marketplace, connecting employers with professionals through digital recruitment and employer branding solutions. We are looking for a commercially driven Account Manager to join our sales team and take ownership of a portfolio of clients click apply for full job details
Here are some links that might be of assistance:Google Chrome:Mozilla Firefox:Safari:Microsoft Edge:UK Demand Generation Manager page is loaded UK Demand Generation Managerlocations: Leeds Office: Reading Officetime type: Full timeposted on: Posted Todayjob requisition id: JR101667 Job Context The Digital Demand Manager will play a key role in shaping and executing the digital growth strategy for Simpro UK and BigChange. Reporting to the Director of Growth Marketing, this position is responsible for identifying, testing and scaling innovative demand channels across paid media and emerging digital platforms to drive high-quality lead acquisition and conversion. The successful candidate will bring a strong track record of expanding market presence through creative, data-led strategies, with the ability to leverage insights to continuously optimise performance and accelerate growth. Experience within B2B SaaS and familiarity with the trades industry are highly desirable. This role is central to delivering ambitious 2026 growth objectives and increasing brand impact across the UK market. It is well suited to a strategic, analytical marketer who thrives in a high-growth environment and is motivated by connecting innovative digital programs to measurable business outcomes. Location: Leeds LS15 or Reading RG1, on-site. What You'll Do Lead the exploration and implementation of new digital demand channels in the UK, including ad platforms, publications and other innovative opportunities to reach target audiences for Simpro UK and BigChange. Develop and execute targeted multi-channel campaigns across paid search, paid social, display and new digital channels that align to the buyer journey and support market expansion. Analyze and report on campaign performance across all digital platforms, generating actionable insights and making recommendations to improve pipeline velocity, lead quality and ROI, with a focus on rapid market growth. Support paid media strategy execution (PPC and paid social) through agency partners, focus on strategic oversight and identifying new opportunities. Conduct A/B testing and leverage data analysis to continuously optimize lead generation and engagement efforts, particularly in nascent channels. Stay current with demand generation best practices, marketing technology trends and innovative digital advertising solutions, especially those applicable to the UK market. What You'll Bring Hands-on experience with PPC, paid social and account-based marketing, with a strong grasp of end-to-end digital campaign management. Proficiency with digital marketing and ABM platforms, including Google Ads, LinkedIn Ads and 6Sense. Strong analytical capability, using data to optimize performance, inform strategy and drive measurable demand generation outcomes. Demonstrated experience launching and scaling new digital advertising channels, including programmatic and emerging platforms (e.g. CTV). Solid understanding of paid digital channels and their role in driving pipeline and market penetration. Proven ability to drive growth in less mature or developing markets through innovative, test-and-learn digital strategies. Excellent cross-functional collaboration skills, partnering effectively with sales, product marketing, and regional marketing teams. Strong project management and organisational skills, able to prioritise and deliver multiple initiatives in a fast-paced environment. Clear, confident communicator, comfortable presenting insights and recommendations to senior leadership. Adaptable, proactive, and growth-oriented, with a passion for experimentation, optimisation and continuous improvement. Familiarity with B2B SaaS marketing, with exposure to or interest in the trades industry. What We Can Offer You A generous annual leave entitlement plus a personal leave entitlement Private Health Insurance Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances) Life Insurance Company pension scheme, with an uncapped 5% employer contribution Generous Parental Leave Program Paid Volunteer Leave Days Public Holiday Exchange Scheme Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'! Talent Referral Programme - get rewarded for referring a friend to join our team! Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech A discounts and cash back scheme Casual dress and relaxed office environment Opportunities for career progression and development Diverse training & internal networking opportunities across all of our product lines Service recognition awards to find out more about working at Simpro Group! Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer. Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Jan 20, 2026
Full time
Here are some links that might be of assistance:Google Chrome:Mozilla Firefox:Safari:Microsoft Edge:UK Demand Generation Manager page is loaded UK Demand Generation Managerlocations: Leeds Office: Reading Officetime type: Full timeposted on: Posted Todayjob requisition id: JR101667 Job Context The Digital Demand Manager will play a key role in shaping and executing the digital growth strategy for Simpro UK and BigChange. Reporting to the Director of Growth Marketing, this position is responsible for identifying, testing and scaling innovative demand channels across paid media and emerging digital platforms to drive high-quality lead acquisition and conversion. The successful candidate will bring a strong track record of expanding market presence through creative, data-led strategies, with the ability to leverage insights to continuously optimise performance and accelerate growth. Experience within B2B SaaS and familiarity with the trades industry are highly desirable. This role is central to delivering ambitious 2026 growth objectives and increasing brand impact across the UK market. It is well suited to a strategic, analytical marketer who thrives in a high-growth environment and is motivated by connecting innovative digital programs to measurable business outcomes. Location: Leeds LS15 or Reading RG1, on-site. What You'll Do Lead the exploration and implementation of new digital demand channels in the UK, including ad platforms, publications and other innovative opportunities to reach target audiences for Simpro UK and BigChange. Develop and execute targeted multi-channel campaigns across paid search, paid social, display and new digital channels that align to the buyer journey and support market expansion. Analyze and report on campaign performance across all digital platforms, generating actionable insights and making recommendations to improve pipeline velocity, lead quality and ROI, with a focus on rapid market growth. Support paid media strategy execution (PPC and paid social) through agency partners, focus on strategic oversight and identifying new opportunities. Conduct A/B testing and leverage data analysis to continuously optimize lead generation and engagement efforts, particularly in nascent channels. Stay current with demand generation best practices, marketing technology trends and innovative digital advertising solutions, especially those applicable to the UK market. What You'll Bring Hands-on experience with PPC, paid social and account-based marketing, with a strong grasp of end-to-end digital campaign management. Proficiency with digital marketing and ABM platforms, including Google Ads, LinkedIn Ads and 6Sense. Strong analytical capability, using data to optimize performance, inform strategy and drive measurable demand generation outcomes. Demonstrated experience launching and scaling new digital advertising channels, including programmatic and emerging platforms (e.g. CTV). Solid understanding of paid digital channels and their role in driving pipeline and market penetration. Proven ability to drive growth in less mature or developing markets through innovative, test-and-learn digital strategies. Excellent cross-functional collaboration skills, partnering effectively with sales, product marketing, and regional marketing teams. Strong project management and organisational skills, able to prioritise and deliver multiple initiatives in a fast-paced environment. Clear, confident communicator, comfortable presenting insights and recommendations to senior leadership. Adaptable, proactive, and growth-oriented, with a passion for experimentation, optimisation and continuous improvement. Familiarity with B2B SaaS marketing, with exposure to or interest in the trades industry. What We Can Offer You A generous annual leave entitlement plus a personal leave entitlement Private Health Insurance Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances) Life Insurance Company pension scheme, with an uncapped 5% employer contribution Generous Parental Leave Program Paid Volunteer Leave Days Public Holiday Exchange Scheme Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'! Talent Referral Programme - get rewarded for referring a friend to join our team! Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech A discounts and cash back scheme Casual dress and relaxed office environment Opportunities for career progression and development Diverse training & internal networking opportunities across all of our product lines Service recognition awards to find out more about working at Simpro Group! Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer. Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Manager, Supply Chain (UK/EU) page is loaded Manager, Supply Chain (UK/EU)locations: Kings Cross, Londontime type: Full timeposted on: Posted 4 Days Agojob requisition id: UMG-23932Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Department Virgin Music Group is the Independent Services division of Universal Music Group, providing a full range of label services and revenue streams for Virgin Music's artists, releases, and label associations on a worldwide basis, including Distribution, Marketing, Promotion, Commercial Development, Branding, Sync & Licensing, Lifestyle Marketing, Business Affairs and Finance. The Role As a Supply Chain Manager, you are a member of the team primarily responsible for supply chain system configuration and optimisation as well as advanced operations and technical support. You help ensure VMG's automated delivery systems run smoothly, reliably, and efficiently, while continuously improving processes, standards, and system behaviour.You work closely with operations, engineering, product management and support teams with a strong focus on set up and upgrades of music service delivery feeds. You monitor the supply chain software for issues and performance and ensure smooth operations and delivery of all content efficiently and effectively. The Supply Chain team acts as a critical link between engineering and operations, and you will be an important part of connecting business needs to technical solutions. Key Responsibilities Set up, optimise and maintain music service delivery feeds Monitor automated supply chain system activity and troubleshoot systemic distribution issues Work with engineering to optimise automated delivery jobs Act as an escalation point for technical problems across the supply chain, from content intake through ingestion at music services Interface with operational contacts at music services to ensure delivery feed optimisation Adapt supply chain systems to routine technical changes at music services Execute complex operational tasks such as major music service expansions, content delivery reconciliations, catalogue data cleanup and data migrations Contribute to knowledge capture and knowledge base management in coordination with Label Support team Provide custom reporting through direct database queries Skills and Experience Required Must have: Hands-on experience in technical support, engineering or technical operational roles Operational experience in a digital supply chain environment Experience operating and supporting distributed software systems and integrated services required Experience with XML data exchange and DDEX/ERN delivery specifications Intermediate-advanced SQL experience (MSSQL) Working understanding of file transfer (AWS, SFTP, GCS) and web APIs (http, json, oauth)Nice to have: Familiarity with software development processes and lifecycle Experience with Mongo, Splunk, dotnet, C#, Python, Bash Extensive knowledge of music services, their systems, processes and requirements A passion for music and a deep interest in and knowledge of music metadata Key Behaviours Strong ethical conduct (honesty, integrity, respect) Expected to be a creative problem-solver Adaptable to fast-paced environments Results-focused, and team-oriented About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group
Jan 20, 2026
Full time
Manager, Supply Chain (UK/EU) page is loaded Manager, Supply Chain (UK/EU)locations: Kings Cross, Londontime type: Full timeposted on: Posted 4 Days Agojob requisition id: UMG-23932Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Department Virgin Music Group is the Independent Services division of Universal Music Group, providing a full range of label services and revenue streams for Virgin Music's artists, releases, and label associations on a worldwide basis, including Distribution, Marketing, Promotion, Commercial Development, Branding, Sync & Licensing, Lifestyle Marketing, Business Affairs and Finance. The Role As a Supply Chain Manager, you are a member of the team primarily responsible for supply chain system configuration and optimisation as well as advanced operations and technical support. You help ensure VMG's automated delivery systems run smoothly, reliably, and efficiently, while continuously improving processes, standards, and system behaviour.You work closely with operations, engineering, product management and support teams with a strong focus on set up and upgrades of music service delivery feeds. You monitor the supply chain software for issues and performance and ensure smooth operations and delivery of all content efficiently and effectively. The Supply Chain team acts as a critical link between engineering and operations, and you will be an important part of connecting business needs to technical solutions. Key Responsibilities Set up, optimise and maintain music service delivery feeds Monitor automated supply chain system activity and troubleshoot systemic distribution issues Work with engineering to optimise automated delivery jobs Act as an escalation point for technical problems across the supply chain, from content intake through ingestion at music services Interface with operational contacts at music services to ensure delivery feed optimisation Adapt supply chain systems to routine technical changes at music services Execute complex operational tasks such as major music service expansions, content delivery reconciliations, catalogue data cleanup and data migrations Contribute to knowledge capture and knowledge base management in coordination with Label Support team Provide custom reporting through direct database queries Skills and Experience Required Must have: Hands-on experience in technical support, engineering or technical operational roles Operational experience in a digital supply chain environment Experience operating and supporting distributed software systems and integrated services required Experience with XML data exchange and DDEX/ERN delivery specifications Intermediate-advanced SQL experience (MSSQL) Working understanding of file transfer (AWS, SFTP, GCS) and web APIs (http, json, oauth)Nice to have: Familiarity with software development processes and lifecycle Experience with Mongo, Splunk, dotnet, C#, Python, Bash Extensive knowledge of music services, their systems, processes and requirements A passion for music and a deep interest in and knowledge of music metadata Key Behaviours Strong ethical conduct (honesty, integrity, respect) Expected to be a creative problem-solver Adaptable to fast-paced environments Results-focused, and team-oriented About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group
As Marketing Executive you will support the Marketing Manager drive the 2026 priorities in the UK across B2B and B2C, building stronger connections with the retail partners and end consumers. Client Details A leading furniture manufacturer, with HQ in London. Description Support retailers with marketing needs from brochures and artwork to visual assets and showroom communication Guide partners in using brand and marketing tools effectively, ensuring consistency across markets. Assist with the execution of local campaigns and seasonal activations that bring the brand to life in stores. Plan, coordinate, and execute multi-channel marketing campaigns and activities - including print, digital, social media, events, emails and websites. Collaborate with the Marketing Manager to deliver integrated brand campaigns that drive awareness and conversion. Prepare campaign briefs and reports, tracking performance and ensuring activities are delivered on time and within budget. Manage relationships with agencies, suppliers, and media partners to ensure smooth execution. Support the management of local marketing budgets with accuracy and accountability. Oversee purchasing process and administrative tasks to ensure efficiency and compliance. Monitor campaign expenses and timelines, providing post-campaign performance reports. Support studio management - working with the VM and external logistics provider to retain a good stockholding and ensure that POS reaches shopfloors when required prior to implementation. Monitor studio expenses and timelines, providing post execution performance reports Profile The ideal candidate will have previous experience working within a marketing department. Solid understanding of marketing, be self-motivated, have excellent spoken and written communication skills and will be confident in dealing with stakeholders. Effective interpersonal, organisational, and planning skills are also a must as there will always be multiple projects on the go. Job Offer Opportunity to gain exposure working directly with a Marketing Manager Up to 35,000 depending on experience Hybrid working - 2 days a week in Central London In return you will gain a breadth of experience across the marketing mix within an industry leading, high end and innovative manufacturer.
Jan 20, 2026
Full time
As Marketing Executive you will support the Marketing Manager drive the 2026 priorities in the UK across B2B and B2C, building stronger connections with the retail partners and end consumers. Client Details A leading furniture manufacturer, with HQ in London. Description Support retailers with marketing needs from brochures and artwork to visual assets and showroom communication Guide partners in using brand and marketing tools effectively, ensuring consistency across markets. Assist with the execution of local campaigns and seasonal activations that bring the brand to life in stores. Plan, coordinate, and execute multi-channel marketing campaigns and activities - including print, digital, social media, events, emails and websites. Collaborate with the Marketing Manager to deliver integrated brand campaigns that drive awareness and conversion. Prepare campaign briefs and reports, tracking performance and ensuring activities are delivered on time and within budget. Manage relationships with agencies, suppliers, and media partners to ensure smooth execution. Support the management of local marketing budgets with accuracy and accountability. Oversee purchasing process and administrative tasks to ensure efficiency and compliance. Monitor campaign expenses and timelines, providing post-campaign performance reports. Support studio management - working with the VM and external logistics provider to retain a good stockholding and ensure that POS reaches shopfloors when required prior to implementation. Monitor studio expenses and timelines, providing post execution performance reports Profile The ideal candidate will have previous experience working within a marketing department. Solid understanding of marketing, be self-motivated, have excellent spoken and written communication skills and will be confident in dealing with stakeholders. Effective interpersonal, organisational, and planning skills are also a must as there will always be multiple projects on the go. Job Offer Opportunity to gain exposure working directly with a Marketing Manager Up to 35,000 depending on experience Hybrid working - 2 days a week in Central London In return you will gain a breadth of experience across the marketing mix within an industry leading, high end and innovative manufacturer.
International Information Systems Security Certification Consortium
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Jan 20, 2026
Full time
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
At Plentific, we're redefining property management in real time. Our mission is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As Head of Revenue Operations (RevOps), you will be responsible for enabling scalable, efficient growth across our commercial functions by leading a multidisciplinary RevOps team. Sitting within the Strategy & Go to Market team, you will oversee operations across sales coordination, deal desk, and revenue systems - ensuring that our GTM teams have the structure, tools, and insights they need to perform at their best. You will manage a team responsible for sales process execution, bid and proposal support, tech stack optimisation, and commercial performance reporting. The role requires someone who is both operationally strong and commercially aware, with the ability to drive strategic improvements while supporting day to day excellence. This is a high impact leadership role with broad cross functional exposure, well suited to someone who thrives in fast paced, high growth environments. Responsibilities Lead and develop a high performing RevOps team spanning sales coordination, deal desk, GTM systems, pipeline management, and commercial reporting Oversee and enforce governance across sales and customer success processes Deliver accurate and actionable performance reporting across sales KPIs, pipeline health, forecasting, renewal tracking, and revenue leakage Review, validate, and approve pricing and commercial terms for proposals and contracts, ensuring alignment with business objectives Manage and continuously improve the GTM tech stack (Salesforce, Salesloft, Cognism, Juro, Planhat), driving adoption and integration Drive target account list prioritisation and coordinate outreach efforts in collaboration with Sales leadership Proactively monitor tender portals to identify new opportunities and facilitate cross functional bid management for complex deals Own contract lifecycle oversight and manage procurement platform enablement (e.g., G Cloud, SHED) Skills Strong understanding of sales and marketing operations in a B2B SaaS environment Hands on experience with Salesforce and GTM tools such as Salesloft, Cognism, Juro, and Planhat Analytical mindset with the ability to translate data into clear, actionable insights Excellent stakeholder management, project execution, and communication skills Systems thinker able to drive scalability through process design and automation Comfortable managing multiple priorities and stakeholders in a dynamic, fast paced environment Experience and Qualifications Proven experience in Revenue Operations, Sales Operations, or a similar GTM operational leadership role Track record of leading teams to support sales execution, deal desk processes, and commercial reporting Deep experience owning and optimising Salesforce and related GTM tools Demonstrated success in improving sales performance through operational initiatives Background in B2B SaaS or other high growth tech environments Familiarity with procurement processes and public sector frameworks (e.g., G Cloud) is a plus Experience with BI/reporting tools (e.g., Looker) beneficial Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programmes Pension scheme Work abroad scheme Company sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Jan 20, 2026
Full time
At Plentific, we're redefining property management in real time. Our mission is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As Head of Revenue Operations (RevOps), you will be responsible for enabling scalable, efficient growth across our commercial functions by leading a multidisciplinary RevOps team. Sitting within the Strategy & Go to Market team, you will oversee operations across sales coordination, deal desk, and revenue systems - ensuring that our GTM teams have the structure, tools, and insights they need to perform at their best. You will manage a team responsible for sales process execution, bid and proposal support, tech stack optimisation, and commercial performance reporting. The role requires someone who is both operationally strong and commercially aware, with the ability to drive strategic improvements while supporting day to day excellence. This is a high impact leadership role with broad cross functional exposure, well suited to someone who thrives in fast paced, high growth environments. Responsibilities Lead and develop a high performing RevOps team spanning sales coordination, deal desk, GTM systems, pipeline management, and commercial reporting Oversee and enforce governance across sales and customer success processes Deliver accurate and actionable performance reporting across sales KPIs, pipeline health, forecasting, renewal tracking, and revenue leakage Review, validate, and approve pricing and commercial terms for proposals and contracts, ensuring alignment with business objectives Manage and continuously improve the GTM tech stack (Salesforce, Salesloft, Cognism, Juro, Planhat), driving adoption and integration Drive target account list prioritisation and coordinate outreach efforts in collaboration with Sales leadership Proactively monitor tender portals to identify new opportunities and facilitate cross functional bid management for complex deals Own contract lifecycle oversight and manage procurement platform enablement (e.g., G Cloud, SHED) Skills Strong understanding of sales and marketing operations in a B2B SaaS environment Hands on experience with Salesforce and GTM tools such as Salesloft, Cognism, Juro, and Planhat Analytical mindset with the ability to translate data into clear, actionable insights Excellent stakeholder management, project execution, and communication skills Systems thinker able to drive scalability through process design and automation Comfortable managing multiple priorities and stakeholders in a dynamic, fast paced environment Experience and Qualifications Proven experience in Revenue Operations, Sales Operations, or a similar GTM operational leadership role Track record of leading teams to support sales execution, deal desk processes, and commercial reporting Deep experience owning and optimising Salesforce and related GTM tools Demonstrated success in improving sales performance through operational initiatives Background in B2B SaaS or other high growth tech environments Familiarity with procurement processes and public sector frameworks (e.g., G Cloud) is a plus Experience with BI/reporting tools (e.g., Looker) beneficial Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programmes Pension scheme Work abroad scheme Company sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
We are looking for a Technical Account Manager who will be responsible for ensuring successful pitching, implementation, usage and operations of our Enterprise Solution Product suite. The incumbent must be comfortable with technical discussions and working collaboratively across the organization including with sales, product and operations teams. At Getty Images, we are proud to be moving the world with images. By joining, you'll have an opportunity to work with colleagues and creative professionals around the globe immersed in a great company culture. Sounds ideal? Then Getty Images is the place for you! Who You Are: The Technical Account Manager supports sales and B2B customers for pre and post sales activities including demoing system, provide the technical expertise and guidance around the implementation and onboarding, issue resolution, and adoption for the product services including: Media Manager and API . May expand to additional products and services. Drive adoption, usage and retention of our products. Customer advocate to identify improvements in product and work with PM/PO team on solutions and timing expectations. Assist sales team to close as many deals as possible. Renew or assist sales teams on renewals. Responsible for deploying product solutions. Onboarding and training of customers. Solving customer issues. Improve customer workflows by reviewing existing customer processes and simplifying them where possible. The role will assist in all aspects of day-to-day servicing of customers of Media Manager (hosted digital asset management solution), and API and other delivery mechanisms and platform tools including the Getty Images Plugins suite. The role requires individuals who demonstrate a passion for technology with the ability to communicate to both technical and non-technical audiences about the product as well as the ability to manage configuration, integration and training for a customer. They are results focused, organized, and can demonstrate both Getty Images product knowledge and technical acumen when talking to a customer. They enjoy the challenge of digging through a tough problem to solve it or identifying better ways of accomplishing customer goals and identifying new ideas to surface to the product organization. Your Next Challenge: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, other delivery systems and workflow tools, & new products). Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals. Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing Key Accounts and Mid-Market customers. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations. Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. Other duties/tasks/projects may be assigned by your management. What You'll Need: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, Plugins, other delivery systems and workflow tools, & new products) Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing our customer base. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. What You'll Need: Desired 3-5 years relevant experience in the specified field. Extensive enterprise product consulting and integration experience, understanding of industry best practices, implementation experience with enterprise platforms. Experience with key areas of customer enterprise workflows, including integration technologies, access control & security, and asset and metadata management. Proven ability to interact with all levels of an organization with technical and non-technical customers and stakeholders. Strong aptitude in communicating complex business and technical concepts. A passion for continued education in new technologies and functionality, as well as to be involved in projects that push the capabilities of existing technologies. Ability to collaborate with a variety of teams while also being able to work independently as a self-starter on an as-needed basis. Excellent interpersonal, problem solving and time management skills and the ability to maintain a professional attitude even under stressful situations. Business level of French and English both in verbal and written. Italian language speaking skills is a bonus. Nice To Have: Familiarity with DAM solutions, image licensing, metadata, API integrations, working with product teams and software development. Experience in technical product enterprise solutions and technical client facing integrations. There's a story in every picture, a narrative in every frame. We believe in the power of visuals. As a leading visual content creator, our three brands-Getty Images, iStock, and Unsplash-offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be-and that it can move the world. Working at Getty Images Our goal is to be one of the best places to work globally, which means we're dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. Our employees' growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development . click apply for full job details
Jan 19, 2026
Full time
We are looking for a Technical Account Manager who will be responsible for ensuring successful pitching, implementation, usage and operations of our Enterprise Solution Product suite. The incumbent must be comfortable with technical discussions and working collaboratively across the organization including with sales, product and operations teams. At Getty Images, we are proud to be moving the world with images. By joining, you'll have an opportunity to work with colleagues and creative professionals around the globe immersed in a great company culture. Sounds ideal? Then Getty Images is the place for you! Who You Are: The Technical Account Manager supports sales and B2B customers for pre and post sales activities including demoing system, provide the technical expertise and guidance around the implementation and onboarding, issue resolution, and adoption for the product services including: Media Manager and API . May expand to additional products and services. Drive adoption, usage and retention of our products. Customer advocate to identify improvements in product and work with PM/PO team on solutions and timing expectations. Assist sales team to close as many deals as possible. Renew or assist sales teams on renewals. Responsible for deploying product solutions. Onboarding and training of customers. Solving customer issues. Improve customer workflows by reviewing existing customer processes and simplifying them where possible. The role will assist in all aspects of day-to-day servicing of customers of Media Manager (hosted digital asset management solution), and API and other delivery mechanisms and platform tools including the Getty Images Plugins suite. The role requires individuals who demonstrate a passion for technology with the ability to communicate to both technical and non-technical audiences about the product as well as the ability to manage configuration, integration and training for a customer. They are results focused, organized, and can demonstrate both Getty Images product knowledge and technical acumen when talking to a customer. They enjoy the challenge of digging through a tough problem to solve it or identifying better ways of accomplishing customer goals and identifying new ideas to surface to the product organization. Your Next Challenge: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, other delivery systems and workflow tools, & new products). Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals. Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing Key Accounts and Mid-Market customers. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations. Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. Other duties/tasks/projects may be assigned by your management. What You'll Need: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, Plugins, other delivery systems and workflow tools, & new products) Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing our customer base. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. What You'll Need: Desired 3-5 years relevant experience in the specified field. Extensive enterprise product consulting and integration experience, understanding of industry best practices, implementation experience with enterprise platforms. Experience with key areas of customer enterprise workflows, including integration technologies, access control & security, and asset and metadata management. Proven ability to interact with all levels of an organization with technical and non-technical customers and stakeholders. Strong aptitude in communicating complex business and technical concepts. A passion for continued education in new technologies and functionality, as well as to be involved in projects that push the capabilities of existing technologies. Ability to collaborate with a variety of teams while also being able to work independently as a self-starter on an as-needed basis. Excellent interpersonal, problem solving and time management skills and the ability to maintain a professional attitude even under stressful situations. Business level of French and English both in verbal and written. Italian language speaking skills is a bonus. Nice To Have: Familiarity with DAM solutions, image licensing, metadata, API integrations, working with product teams and software development. Experience in technical product enterprise solutions and technical client facing integrations. There's a story in every picture, a narrative in every frame. We believe in the power of visuals. As a leading visual content creator, our three brands-Getty Images, iStock, and Unsplash-offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be-and that it can move the world. Working at Getty Images Our goal is to be one of the best places to work globally, which means we're dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. Our employees' growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development . click apply for full job details
Creative Marketing Ops PM / Production Operations Manager Contract Length: 6 Months Day-rate range: 350pd - 443pd (Inside IR35 rate to umbrella) West London Hybrid 4 days/pw on site in West London 1 day pw wfh. Available ASAP at short notice (within 2-4 weeks notice) Looking for a Creative Marketing Operations Project Manager/ Production Operations Manager with proven experience in a similar multi-territory production environment. The Project Manager will support the Director, Senior Manager, and Creative Operations team by leading the planning and delivery of regional marketing and creative projects across this well known Video subscription Service. This role is responsible for managing projects end to end, coordinating stakeholders, and ensuring work is delivered on time, on budget, and to brand standards. This is a hands-on management role requiring a confident, organised Creative Marketing project manager with experience working in fast-paced creative or marketing environments. The successful candidate will bring structure to complex creative workflows, manage multiple projects simultaneously, and act as a key point of contact between Creative, Operations, Marketing, and external partners. Requires production delivery in a multi-territory marketing production environment and experience in post-production and traffic / asset management etc Strong communication skills, attention to detail, and the ability to prioritise across competing deadlines are essential. The Project Manager must remain calm under pressure, proactively manage risk, and support creative teams by enabling efficient and well-planned delivery. Ideally worked in a Video subscription, media and entertainment or similar B2C sector. Areas of Responsibility Core Responsibilities Project Management & Delivery Own the end-to-end delivery of projects from briefing through to final delivery, with full responsibility for timelines, budgets, and quality outcomes. Lead the development and maintenance of comprehensive project plans, schedules, and delivery milestones, exercising judgement to balance creative ambition with operational constraints. Manage and prioritise multiple concurrent projects, setting direction and accountability for actions and deliverables across teams. Act as the escalation point for delivery risks, delays, or issues, driving resolution and escalating strategically where required. Stakeholder Coordination & Communication Lead day-to-day engagement with Brief Owners, Creative teams, Operations, and Approvers (Brand, Legal, Compliance), managing expectations and influencing outcomes. Own stakeholder relationships across UK, Regional, EMEA, and US Global Marketing teams, operating confidently within a matrixed, international environment. Lead and manage the creative approval process, including coordination with US teams, ensuring clarity, timeliness, and alignment. Challenge scope, timing, or delivery assumptions where necessary to protect quality, budgets, and timelines. Budget & Resource Management Manage project budgets, tracking spend and supporting accurate forecasting. Work closely with Operations, Creative and Design leads to plan resourcing efficiently. Flag budget risks early and support corrective action where required. Own and manage project budgets, including forecasting, spend tracking, variance management, and identification of financial risk. Lead resourcing conversations with Operations, Creative, and Design leads to ensure efficient and effective allocation of internal and external resources. Proactively identify budget pressures and implement corrective actions to maintain financial control. Planning & Reporting Present project plans, timelines, and production schedules to stakeholders and senior partners. Provide regular, structured reporting on delivery status, priorities, risks, and budget performance. Lead project status meetings, drive decision-making, and adapt plans in response to changing priorities. Maintain clear project documentation and records. Workflow, Process & Operations Uphold and embed best-practice workflows across Creative, Operations, and Marketing teams. Take ownership of identifying opportunities to improve delivery processes, operational efficiency, and ways of working. Ensure workflows are clearly communicated, consistently applied, and adhered to across all assigned projects. Provide operational oversight of tools, technology, and system integrations supporting creative delivery. Brand & Quality Assurance Be accountable for ensuring all creative output meets brand standards, governance requirements, and quality expectations. Ensure creative teams are fully briefed and supported with accurate information, assets, and approvals. Oversee quality control across assets, approvals, and final delivery, intervening where standards are at risk. Any other duties as required. Areas of Accountability Senior Manager Production & Creative Operations Marketing Production and Operations Director, Experience and Professional Qualifications Required Proven experience operating as a Project, Production, or Operations Manager, with demonstrated ownership of delivery in a multi-territory production environment. Previous experience as a Creative Marketing Operations Project Manager/ Production Operations Manager experience in a well known international Brand Strong, practical understanding of end-to-end creative and operational production processes, with the ability to apply this knowledge to planning, risk management, and decision-making. Demonstrated experience managing multiple complex projects simultaneously, with accountability for timelines, budgets, and stakeholders. Proven experience owning and managing budgets, including forecasting, and spend control. Strong organisational and leadership capability, with the ability to manage own workload and direct the work of others. Strong technical expertise (experience in post-production and traffic / asset management) Budgeting experience Proven people-management or team-leadership experience, including setting priorities, providing guidance, and supporting performance. Experience working with channel management systems and delivery platforms. Up to date knowledge of industry body regulations for media advertising, Broadcasting, Entertainment, Communications and Theatre Union (Bectu, Clearcast etc.) Proven experience of managing a team. Experience with DAMS and Adobe a plus A proactive, solutions-focused approach, with a track record of independent decision-making and taking ownership in fast-paced environment. Skills Required Exceptional time management & project management/organisational abilities Capable of working well under pressure and to tight deadlines Exceptional communication & people skills Excellent attention to detail Ability to comprehend basic legal documents and insurance requirements, Health and safety awareness Competencies Required Builds Relationships Communicates Effectively Inspires Creativity and Innovation Exhibits Professional Excellence Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you."
Jan 19, 2026
Contractor
Creative Marketing Ops PM / Production Operations Manager Contract Length: 6 Months Day-rate range: 350pd - 443pd (Inside IR35 rate to umbrella) West London Hybrid 4 days/pw on site in West London 1 day pw wfh. Available ASAP at short notice (within 2-4 weeks notice) Looking for a Creative Marketing Operations Project Manager/ Production Operations Manager with proven experience in a similar multi-territory production environment. The Project Manager will support the Director, Senior Manager, and Creative Operations team by leading the planning and delivery of regional marketing and creative projects across this well known Video subscription Service. This role is responsible for managing projects end to end, coordinating stakeholders, and ensuring work is delivered on time, on budget, and to brand standards. This is a hands-on management role requiring a confident, organised Creative Marketing project manager with experience working in fast-paced creative or marketing environments. The successful candidate will bring structure to complex creative workflows, manage multiple projects simultaneously, and act as a key point of contact between Creative, Operations, Marketing, and external partners. Requires production delivery in a multi-territory marketing production environment and experience in post-production and traffic / asset management etc Strong communication skills, attention to detail, and the ability to prioritise across competing deadlines are essential. The Project Manager must remain calm under pressure, proactively manage risk, and support creative teams by enabling efficient and well-planned delivery. Ideally worked in a Video subscription, media and entertainment or similar B2C sector. Areas of Responsibility Core Responsibilities Project Management & Delivery Own the end-to-end delivery of projects from briefing through to final delivery, with full responsibility for timelines, budgets, and quality outcomes. Lead the development and maintenance of comprehensive project plans, schedules, and delivery milestones, exercising judgement to balance creative ambition with operational constraints. Manage and prioritise multiple concurrent projects, setting direction and accountability for actions and deliverables across teams. Act as the escalation point for delivery risks, delays, or issues, driving resolution and escalating strategically where required. Stakeholder Coordination & Communication Lead day-to-day engagement with Brief Owners, Creative teams, Operations, and Approvers (Brand, Legal, Compliance), managing expectations and influencing outcomes. Own stakeholder relationships across UK, Regional, EMEA, and US Global Marketing teams, operating confidently within a matrixed, international environment. Lead and manage the creative approval process, including coordination with US teams, ensuring clarity, timeliness, and alignment. Challenge scope, timing, or delivery assumptions where necessary to protect quality, budgets, and timelines. Budget & Resource Management Manage project budgets, tracking spend and supporting accurate forecasting. Work closely with Operations, Creative and Design leads to plan resourcing efficiently. Flag budget risks early and support corrective action where required. Own and manage project budgets, including forecasting, spend tracking, variance management, and identification of financial risk. Lead resourcing conversations with Operations, Creative, and Design leads to ensure efficient and effective allocation of internal and external resources. Proactively identify budget pressures and implement corrective actions to maintain financial control. Planning & Reporting Present project plans, timelines, and production schedules to stakeholders and senior partners. Provide regular, structured reporting on delivery status, priorities, risks, and budget performance. Lead project status meetings, drive decision-making, and adapt plans in response to changing priorities. Maintain clear project documentation and records. Workflow, Process & Operations Uphold and embed best-practice workflows across Creative, Operations, and Marketing teams. Take ownership of identifying opportunities to improve delivery processes, operational efficiency, and ways of working. Ensure workflows are clearly communicated, consistently applied, and adhered to across all assigned projects. Provide operational oversight of tools, technology, and system integrations supporting creative delivery. Brand & Quality Assurance Be accountable for ensuring all creative output meets brand standards, governance requirements, and quality expectations. Ensure creative teams are fully briefed and supported with accurate information, assets, and approvals. Oversee quality control across assets, approvals, and final delivery, intervening where standards are at risk. Any other duties as required. Areas of Accountability Senior Manager Production & Creative Operations Marketing Production and Operations Director, Experience and Professional Qualifications Required Proven experience operating as a Project, Production, or Operations Manager, with demonstrated ownership of delivery in a multi-territory production environment. Previous experience as a Creative Marketing Operations Project Manager/ Production Operations Manager experience in a well known international Brand Strong, practical understanding of end-to-end creative and operational production processes, with the ability to apply this knowledge to planning, risk management, and decision-making. Demonstrated experience managing multiple complex projects simultaneously, with accountability for timelines, budgets, and stakeholders. Proven experience owning and managing budgets, including forecasting, and spend control. Strong organisational and leadership capability, with the ability to manage own workload and direct the work of others. Strong technical expertise (experience in post-production and traffic / asset management) Budgeting experience Proven people-management or team-leadership experience, including setting priorities, providing guidance, and supporting performance. Experience working with channel management systems and delivery platforms. Up to date knowledge of industry body regulations for media advertising, Broadcasting, Entertainment, Communications and Theatre Union (Bectu, Clearcast etc.) Proven experience of managing a team. Experience with DAMS and Adobe a plus A proactive, solutions-focused approach, with a track record of independent decision-making and taking ownership in fast-paced environment. Skills Required Exceptional time management & project management/organisational abilities Capable of working well under pressure and to tight deadlines Exceptional communication & people skills Excellent attention to detail Ability to comprehend basic legal documents and insurance requirements, Health and safety awareness Competencies Required Builds Relationships Communicates Effectively Inspires Creativity and Innovation Exhibits Professional Excellence Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you."
