What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
Apr 04, 2026
Full time
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
We're working with a well-established and highly respected brand to recruit a Channel Marketing Coordinator on full time and permanent basis in Banbury. This is an exciting opportunity to join a collaborative and fast-paced marketing team, offering fantastic exposure to both retail and digital marketing channels. This role is ideal for someone early in their marketing career who is looking to develop within a commercial, brand-led environment and gain hands-on experience across multi-channel campaigns. As Channel Marketing Coordinator, you'll be responsible for: Support the delivery of impactful in-store and online marketing campaigns with key retail partners Helping to drive brand visibility and sales performance Working closely with the Channel Marketing Manager and wider teams, you'll play a key role in bringing campaigns to life and ensuring everything runs smoothly from planning through to execution and review Coordinating with internal teams including sales, digital, design and supply chain Building strong relationships with account managers and external agency partner Assisting with the planning and delivery of retailer events and conferences Producing post-campaign analysis, reporting on performance and key learnings Managing marketing materials and ensure stock levels are maintained Supporting budget administration, including raising purchase orders and tracking spend Compiling and sharing regular reports on in-store activity and campaign performance Contributing ideas and insights to support future marketing plans As Channel Marketing Coordinator, you must be/have: Experience within a marketing role or relevant placement/work experience Highly organised with strong attention to detail A proactive, enthusiastic and self-motivated approach Strong communication skills and ability to work with multiple stakeholders A team player who thrives in a busy, fast-paced environment What's in it for you? Salary 24,000- 30,000 DOE 25 days holiday + bank holidays + your birthday off Pension, health plan, sick pay & critical illness cover End of year discretionary bonus Staff discounts and social events Ongoing training and career development Hybrid working and excellent career progression opportunities A fantastic opportunity to develop your marketing career Exposure to a well-known, growing brand and retail environment A supportive, collaborative team culture
Apr 04, 2026
Full time
We're working with a well-established and highly respected brand to recruit a Channel Marketing Coordinator on full time and permanent basis in Banbury. This is an exciting opportunity to join a collaborative and fast-paced marketing team, offering fantastic exposure to both retail and digital marketing channels. This role is ideal for someone early in their marketing career who is looking to develop within a commercial, brand-led environment and gain hands-on experience across multi-channel campaigns. As Channel Marketing Coordinator, you'll be responsible for: Support the delivery of impactful in-store and online marketing campaigns with key retail partners Helping to drive brand visibility and sales performance Working closely with the Channel Marketing Manager and wider teams, you'll play a key role in bringing campaigns to life and ensuring everything runs smoothly from planning through to execution and review Coordinating with internal teams including sales, digital, design and supply chain Building strong relationships with account managers and external agency partner Assisting with the planning and delivery of retailer events and conferences Producing post-campaign analysis, reporting on performance and key learnings Managing marketing materials and ensure stock levels are maintained Supporting budget administration, including raising purchase orders and tracking spend Compiling and sharing regular reports on in-store activity and campaign performance Contributing ideas and insights to support future marketing plans As Channel Marketing Coordinator, you must be/have: Experience within a marketing role or relevant placement/work experience Highly organised with strong attention to detail A proactive, enthusiastic and self-motivated approach Strong communication skills and ability to work with multiple stakeholders A team player who thrives in a busy, fast-paced environment What's in it for you? Salary 24,000- 30,000 DOE 25 days holiday + bank holidays + your birthday off Pension, health plan, sick pay & critical illness cover End of year discretionary bonus Staff discounts and social events Ongoing training and career development Hybrid working and excellent career progression opportunities A fantastic opportunity to develop your marketing career Exposure to a well-known, growing brand and retail environment A supportive, collaborative team culture
Lead the commercial strategy for a portfolio of well-established consumer brands Manage and develop a small sales team while driving individual revenue performance Work with major agencies and senior client stakeholders across media and marketing Flexible hybrid working with a collaborative, creative culture Head of Sales The Head of Sales will take responsibility for leading revenue strategy across a portfolio of established consumer brands within a highly regarded content and media business. This Head of Sales position combines strategic leadership with hands on selling. The successful individual will oversee three direct reports while remaining actively involved in commercial activity, managing key accounts and driving new revenue opportunities. Working across ten consumer brands generating more than £2.5m in revenue, the Head of Sales will be responsible for forecasting, performance management and the overall commercial growth of the portfolio. This includes leading regular one to one meetings, setting KPIs, and supporting the team to deliver strong results. Alongside team leadership, the Head of Sales will focus on expanding revenue within key accounts. This involves identifying cross sell and upsell opportunities, building tailored commercial proposals and developing long term partnerships with senior decision makers across agencies and major consumer brands. Collaboration sits at the centre of the role. The Head of Sales will work closely with marketing and internal stakeholders to develop campaigns, generate leads and maximise conversions while ensuring strong client satisfaction and retention. Skills & Experience To be considered for the Head of Sales role, candidates should demonstrate: Around five years' experience within media sales, including print, digital or creative solutions A proven record of achieving revenue targets and developing key accounts Experience working with consumer titles and major agency clients Previous line management experience, ideally with at least two years managing a team A player manager mindset, balancing personal sales delivery with team leadership Confidence working with senior stakeholders and managing high value accounts A creative and commercial approach to building solutions for clients The Package for Head of Sales £60,000 - £65,000 basic salary £80,000 OTE Uncapped commission on rebookings, new business and reactivated accounts Pension 25 days holiday plus bank holidays Healthcare plan Cycle to work scheme Flexible hybrid working (three days in the office) Location London - Fitzrovia If you have a strong background in media sales, enjoy developing high value client relationships and want to combine leadership with hands on commercial delivery, apply now to discuss the Head of Sales opportunity in more detail.
Apr 04, 2026
Full time
Lead the commercial strategy for a portfolio of well-established consumer brands Manage and develop a small sales team while driving individual revenue performance Work with major agencies and senior client stakeholders across media and marketing Flexible hybrid working with a collaborative, creative culture Head of Sales The Head of Sales will take responsibility for leading revenue strategy across a portfolio of established consumer brands within a highly regarded content and media business. This Head of Sales position combines strategic leadership with hands on selling. The successful individual will oversee three direct reports while remaining actively involved in commercial activity, managing key accounts and driving new revenue opportunities. Working across ten consumer brands generating more than £2.5m in revenue, the Head of Sales will be responsible for forecasting, performance management and the overall commercial growth of the portfolio. This includes leading regular one to one meetings, setting KPIs, and supporting the team to deliver strong results. Alongside team leadership, the Head of Sales will focus on expanding revenue within key accounts. This involves identifying cross sell and upsell opportunities, building tailored commercial proposals and developing long term partnerships with senior decision makers across agencies and major consumer brands. Collaboration sits at the centre of the role. The Head of Sales will work closely with marketing and internal stakeholders to develop campaigns, generate leads and maximise conversions while ensuring strong client satisfaction and retention. Skills & Experience To be considered for the Head of Sales role, candidates should demonstrate: Around five years' experience within media sales, including print, digital or creative solutions A proven record of achieving revenue targets and developing key accounts Experience working with consumer titles and major agency clients Previous line management experience, ideally with at least two years managing a team A player manager mindset, balancing personal sales delivery with team leadership Confidence working with senior stakeholders and managing high value accounts A creative and commercial approach to building solutions for clients The Package for Head of Sales £60,000 - £65,000 basic salary £80,000 OTE Uncapped commission on rebookings, new business and reactivated accounts Pension 25 days holiday plus bank holidays Healthcare plan Cycle to work scheme Flexible hybrid working (three days in the office) Location London - Fitzrovia If you have a strong background in media sales, enjoy developing high value client relationships and want to combine leadership with hands on commercial delivery, apply now to discuss the Head of Sales opportunity in more detail.
About Us We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there. Our clients include Disney Theatrical Productions, The Royal Shakespeare Company, The Book of Mormon, and Moulin Rouge! The Musical, Hyde Park Winter Wonderland and Elvis Evolution. We're passionate about theatre and live entertainment. Our team is driven by a shared commitment to creativity, collaboration and results. We craft attention-grabbing, award-winning campaigns that make an impact in the ever-changing world of entertainment. As part of our team, you will be immersed in a culture that values ambition, curiosity, and kindness. About the role As Production Executive, you will support our Production Manager and become a key player in delivering our client's out-of-home campaigns, Agency Signage, Front of House, and Newsprint adverts. This is a lively, fast-paced role where your organisational skills and attention to detail will really shine. You'll manage schedules, build in smart planning buffers, and keep workflows running smoothly, all whilst being fully supported by a brilliant team who understand the juggle. What We're Looking For This role is perfect for someone excited to contribute to a creative environment, ideally with previous production project management or marketing experience. You'll work collaboratively across Account Management, Media, and the Studio teams, helping deliver high-quality print collateral that meets our clients' goals while maintaining strong relationships with suppliers, media owners and internal departments. Understanding media formats, timing estimates, and studio workflows will help you keep everything moving smoothly. You'll be self-motivated with a knack for spotting ways to enhance processes and improve efficiency. Working alongside a supportive and collaborative team, you'll bring fresh ideas to the table and help us continually evolve how we work. As part of the Production team, you'll contribute to Dewynters' competitive buying power in a fast-changing market and help cultivate the inclusive, welcoming spirit that defines our agency culture. You will provide support to the Production Manager. Your responsibilities include: Project Management Ensure artwork and installation timings are accurately calculated and adhered to, recognising the importance of meeting deadlines, especially due to the public-facing nature of our work. Perform general administrative tasks as required for the campaign to be a success, including taking meeting notes, and setting up project workflow systems for projects. Adept at handling multiple projects simultaneously, ensuring all aspects of production are executed efficiently and aligned with project timelines. Administration Strong timekeeping skills due to the work you are assisting with being public-facing. Coordinate and manage the flow of OOH proofs between printing, Account Manager and the Design Team ensuring timely delivery and adhering to project deadlines. Monitor the approval process for proofs and notify the team once approvals are received, ensuring a smooth process, minimising delays. Update and maintain OOH and ad list system. Handle various administrative tasks including documentation, record keeping, and preparing reports to track project progress and performance. Manage and work with various artwork file formats, including JPEG, PNG, PDF, EPS and AI, ensuring that all files are properly prepared for digital use. Relationships Have a proactive role in team communication, sharing project information with all levels of the business and external stakeholders. Build strong relationships with suppliers and media owners. Communicate effectively and professionally with colleagues, third parties and anyone who engages with Dewynters. Foster positive relationships across the agency, with some of your core relationships being across Account Management, Media, Social, and the Studio. Your Skills/Qualifications Have previous experience in production or similar role within marketing or a creative agency. Have strong attention to detail and a proactive approach to problem-solving. Currently use Notion to manage the OOH database. Experience of project management tools beneficial. Have strong organisational and time management skills with the ability to work on multiple projects at any one time. Have excellent communication skills. Proficiency in Microsoft Office Suite. Have the ability to work well under pressure and meet tight deadlines. Knowledge of design software. 25 days holiday Flexible / Hybrid working Company pension scheme Medicash Cognitive Behavioural Therapy Ability to purchase additional annual leave Life Assurance Income Protection Season ticket Loan Cycle2Work Scheme Complimentary theatre/entertainment tickets
Apr 04, 2026
Full time
About Us We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there. Our clients include Disney Theatrical Productions, The Royal Shakespeare Company, The Book of Mormon, and Moulin Rouge! The Musical, Hyde Park Winter Wonderland and Elvis Evolution. We're passionate about theatre and live entertainment. Our team is driven by a shared commitment to creativity, collaboration and results. We craft attention-grabbing, award-winning campaigns that make an impact in the ever-changing world of entertainment. As part of our team, you will be immersed in a culture that values ambition, curiosity, and kindness. About the role As Production Executive, you will support our Production Manager and become a key player in delivering our client's out-of-home campaigns, Agency Signage, Front of House, and Newsprint adverts. This is a lively, fast-paced role where your organisational skills and attention to detail will really shine. You'll manage schedules, build in smart planning buffers, and keep workflows running smoothly, all whilst being fully supported by a brilliant team who understand the juggle. What We're Looking For This role is perfect for someone excited to contribute to a creative environment, ideally with previous production project management or marketing experience. You'll work collaboratively across Account Management, Media, and the Studio teams, helping deliver high-quality print collateral that meets our clients' goals while maintaining strong relationships with suppliers, media owners and internal departments. Understanding media formats, timing estimates, and studio workflows will help you keep everything moving smoothly. You'll be self-motivated with a knack for spotting ways to enhance processes and improve efficiency. Working alongside a supportive and collaborative team, you'll bring fresh ideas to the table and help us continually evolve how we work. As part of the Production team, you'll contribute to Dewynters' competitive buying power in a fast-changing market and help cultivate the inclusive, welcoming spirit that defines our agency culture. You will provide support to the Production Manager. Your responsibilities include: Project Management Ensure artwork and installation timings are accurately calculated and adhered to, recognising the importance of meeting deadlines, especially due to the public-facing nature of our work. Perform general administrative tasks as required for the campaign to be a success, including taking meeting notes, and setting up project workflow systems for projects. Adept at handling multiple projects simultaneously, ensuring all aspects of production are executed efficiently and aligned with project timelines. Administration Strong timekeeping skills due to the work you are assisting with being public-facing. Coordinate and manage the flow of OOH proofs between printing, Account Manager and the Design Team ensuring timely delivery and adhering to project deadlines. Monitor the approval process for proofs and notify the team once approvals are received, ensuring a smooth process, minimising delays. Update and maintain OOH and ad list system. Handle various administrative tasks including documentation, record keeping, and preparing reports to track project progress and performance. Manage and work with various artwork file formats, including JPEG, PNG, PDF, EPS and AI, ensuring that all files are properly prepared for digital use. Relationships Have a proactive role in team communication, sharing project information with all levels of the business and external stakeholders. Build strong relationships with suppliers and media owners. Communicate effectively and professionally with colleagues, third parties and anyone who engages with Dewynters. Foster positive relationships across the agency, with some of your core relationships being across Account Management, Media, Social, and the Studio. Your Skills/Qualifications Have previous experience in production or similar role within marketing or a creative agency. Have strong attention to detail and a proactive approach to problem-solving. Currently use Notion to manage the OOH database. Experience of project management tools beneficial. Have strong organisational and time management skills with the ability to work on multiple projects at any one time. Have excellent communication skills. Proficiency in Microsoft Office Suite. Have the ability to work well under pressure and meet tight deadlines. Knowledge of design software. 25 days holiday Flexible / Hybrid working Company pension scheme Medicash Cognitive Behavioural Therapy Ability to purchase additional annual leave Life Assurance Income Protection Season ticket Loan Cycle2Work Scheme Complimentary theatre/entertainment tickets
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Apr 04, 2026
Full time
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
We're working with a well-established creative marketing agency to recruit an Account Manager/Senior Account Manager to lead one of their most important client accounts. This role is about ownership. You'll manage relationships, oversee delivery and guide projects from brief to completion. You'll work closely with designers and internal teams to create meaningful brand experiences. If you enjoy balancing client partnership with creative delivery, this Account Manager/Senior Account Manager role offers variety, responsibility and room to grow. What you'll be doing As Account Manager/Senior Account Manager, you'll be the main point of contact for a key client account. You'll manage day to day communication and long term planning. You'll brief internal teams clearly and keep projects moving. You'll oversee timelines, scopes and budgets. You'll track project performance and maintain commercial oversight. You'll look for opportunities to extend existing work streams and improve how projects are delivered. You'll ensure the client experience is consistent, clear and well managed at every stage. What experience you'll need to apply Experience working as an Account Manager or Senior Account Manager in a creative or design agency. Background managing branding, print and digital projects. Confidence owning client relationships and leading project delivery. Experience managing budgets, forecasts and project profitability. Clear written and verbal communication skills. Strong organisation and attention to detail. Understanding of hospitality, leisure or lifestyle brands is beneficial. A relevant degree or equivalent experience is welcome. What you'll get in return for your experience This Account Manager/Senior Account Manager role offers a salary range of up to 42k for Senior Account Manager level, depending on experience. You'll work on a hybrid basis with two days from home and three in the office. Benefits include private medical healthcare after six months, pension, annual profit share bonus and generous holiday allowance of 30 days including bank holidays. You'll also receive your birthday off, plus access to team events, referral bonuses and long term progression within the agency. What's next? If this Account Manager/Senior Account Manager opportunity sounds like the right next step, apply via the apply button. If you'd prefer a confidential conversation first, you're welcome to reach out to discuss the details and suitability. We're happy to discuss reasonable adjustments or accommodations throughout the process to ensure an accessible and inclusive recruitment experience.
Apr 04, 2026
Full time
We're working with a well-established creative marketing agency to recruit an Account Manager/Senior Account Manager to lead one of their most important client accounts. This role is about ownership. You'll manage relationships, oversee delivery and guide projects from brief to completion. You'll work closely with designers and internal teams to create meaningful brand experiences. If you enjoy balancing client partnership with creative delivery, this Account Manager/Senior Account Manager role offers variety, responsibility and room to grow. What you'll be doing As Account Manager/Senior Account Manager, you'll be the main point of contact for a key client account. You'll manage day to day communication and long term planning. You'll brief internal teams clearly and keep projects moving. You'll oversee timelines, scopes and budgets. You'll track project performance and maintain commercial oversight. You'll look for opportunities to extend existing work streams and improve how projects are delivered. You'll ensure the client experience is consistent, clear and well managed at every stage. What experience you'll need to apply Experience working as an Account Manager or Senior Account Manager in a creative or design agency. Background managing branding, print and digital projects. Confidence owning client relationships and leading project delivery. Experience managing budgets, forecasts and project profitability. Clear written and verbal communication skills. Strong organisation and attention to detail. Understanding of hospitality, leisure or lifestyle brands is beneficial. A relevant degree or equivalent experience is welcome. What you'll get in return for your experience This Account Manager/Senior Account Manager role offers a salary range of up to 42k for Senior Account Manager level, depending on experience. You'll work on a hybrid basis with two days from home and three in the office. Benefits include private medical healthcare after six months, pension, annual profit share bonus and generous holiday allowance of 30 days including bank holidays. You'll also receive your birthday off, plus access to team events, referral bonuses and long term progression within the agency. What's next? If this Account Manager/Senior Account Manager opportunity sounds like the right next step, apply via the apply button. If you'd prefer a confidential conversation first, you're welcome to reach out to discuss the details and suitability. We're happy to discuss reasonable adjustments or accommodations throughout the process to ensure an accessible and inclusive recruitment experience.
Senior Ecommerce Manager Department: Digital Marketing Employment Type: Full Time Location: Manchester Description We're looking for an experienced, commercially minded Senior E-commerce Manager to lead and scale REFY's global direct-to-consumer business. Owning full accountability for the DTC P&L, this role will define and deliver our Shopify-led e-commerce and omni-channel strategy, with a clear focus on international growth, trading performance and best-in-class customer experience. You'll be responsible for the end-to-end performance of REFY's online stores across multiple regions, overseeing trading, merchandising, on-site education, content and technical delivery to drive revenue, margin and profitability. Working closely with cross-functional teams and external partners, you'll ensure our DTC ecosystem is scalable, insight-led and continuously optimised. This is a senior, hands-on role suited to someone who blends strong commercial and analytical thinking with deep Shopify expertise, thrives in a fast-paced scale-up environment, and is passionate about building seamless, inspiring online journeys that convert, retain and grow REFY's global community. KEY RESPONSIBILITIES Owning full accountability for the DTC P&L, including forecasting, budgeting, trading performance and delivering revenue, margin and profitability targets. Developing and implementing the overall DTC and omni-channel e-commerce strategy (Shopify-led) to drive sales and elevate the customer experience, with a clear focus on international growth. Managing and optimising REFY's online stores, ensuring product availability, accurate product information, pricing integrity, and an intuitive user interface across all devices. Overseeing the end-to-end trading and merchandising calendar, collaborating with cross-functional teams to execute online marketing campaigns, promotions, and product launches across our websites. Monitoring and analysing website performance on Shopify (traffic, conversion rate, AOV, retention and customer behaviour) to identify areas for growth and implement strategies for continuous improvement. Improving AOV through a structured programme of mechanics, including enhanced on-site education, product bundling, upsell/cross selling and offer architecture, supported by robust testing and reporting. Growing and elevating our on-site education to support discovery and conversion, shaping best-in-class PDPs, routines/how-to content, FAQs, shade/product finders and UGC that remove barriers to purchase. Taking a proactive, SEO-led approach to developing content to drive organic traffic to the website, partnering with relevant teams to build and optimise landing pages and evergreen educational content. Identifying, implementing and optimising key integrations and applications to improve the transfer of information across the business, with core systems centred on Shopify, Klaviyo and NetSuite. Building an omni-channel view of performance by leveraging data and insights from third-party retailers/marketplaces (e.g., sell-out/sell-through performance and customer feedback) to complement DTC reporting and inform forecasting, trading and content priorities. Overseeing the development and maintenance of our three regional Shopify e-commerce stores, ensuring their scalability, security, and stability. Managing relationships with external vendors, including developers, agencies, app partners, payment gateways, logistics providers, and web developers to deliver at pace and to a high standard. Keeping up to date with industry trends, emerging technologies, and best practices in DTC and omni-channel e-commerce on the Shopify platform to drive innovation and stay ahead of competitors. SKILLS, KNOWLEDGE AND EXPERIENCE Proven track record of owning and growing a DTC e-commerce business with full P&L accountability, delivering against sales, margin and profitability targets. Demonstrable experience growing and developing international e-commerce performance, including launching and scaling in new markets (localisation, payments, shipping, tax/duties and regional trading). Strong omni-channel e-commerce expertise, with the ability to utilise data from third-party retailers to complement overall online sales performance and inform commercial decision-making. Strong technical expertise in Shopify (ideally Shopify Plus), including store setup, theme customisation, app integration, and backend administration. Proficient in using Shopify and Klaviyo to drive customer acquisition, conversion and retention, with hands-on experience building and optimising lifecycle flows, segmentation and testing. Experience integrating Shopify with ERP systems (NetSuite), with a strong understanding of data integrity across products, inventory, orders and financial reporting. Highly analytical and commercially minded, confident using data to optimise key KPIs (conversion rate, AOV, CAC, LTV, repeat rate) and translating insights into clear actions. Strong content, merchandising and customer journey instincts, with proven success elevating on-site education and SEO-led content to drive organic traffic and improve conversion. Strong project management skills, with the ability to prioritise tasks, meet deadlines, and handle multiple projects simultaneously in a fast-paced scale-up environment. Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and senior stakeholders, and manage external partners confidently. A passion for beauty and a strong understanding of the customer, trends and how consumers shop across DTC and retail. A proactive, energetic and ideas-led mindset, constantly seeking new opportunities and strategies to grow REFY's e-commerce presence. OUR PERKS 25+ Days Holiday: Start with 25, earn one for every year’s service (up to 5) Extra Holidays: Option to buy up to 5 additional days. Sabbatical Leave: Take up to 3 months off after 4 years of service. Community First Day: A day to support a cause you love. Bonus Scheme: Rewards for your hard work and success. Family Leave: Enhanced support for new parents. EV Scheme: Drive electric with salary sacrifice options. Financial Coaching: Guidance to boost your money mindset. Flexible Religious Holidays: Flexibility to honour days that matter to you. Flexible Working: Flexi start and finish times with the option to work one day per week from home. REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches! Regular Social Events: Team-Building days and seasonal parties. Career Growth: Tailored training and development opportunities. Vitality Health Insurance: Health coverage with added benefits.
Apr 04, 2026
Full time
Senior Ecommerce Manager Department: Digital Marketing Employment Type: Full Time Location: Manchester Description We're looking for an experienced, commercially minded Senior E-commerce Manager to lead and scale REFY's global direct-to-consumer business. Owning full accountability for the DTC P&L, this role will define and deliver our Shopify-led e-commerce and omni-channel strategy, with a clear focus on international growth, trading performance and best-in-class customer experience. You'll be responsible for the end-to-end performance of REFY's online stores across multiple regions, overseeing trading, merchandising, on-site education, content and technical delivery to drive revenue, margin and profitability. Working closely with cross-functional teams and external partners, you'll ensure our DTC ecosystem is scalable, insight-led and continuously optimised. This is a senior, hands-on role suited to someone who blends strong commercial and analytical thinking with deep Shopify expertise, thrives in a fast-paced scale-up environment, and is passionate about building seamless, inspiring online journeys that convert, retain and grow REFY's global community. KEY RESPONSIBILITIES Owning full accountability for the DTC P&L, including forecasting, budgeting, trading performance and delivering revenue, margin and profitability targets. Developing and implementing the overall DTC and omni-channel e-commerce strategy (Shopify-led) to drive sales and elevate the customer experience, with a clear focus on international growth. Managing and optimising REFY's online stores, ensuring product availability, accurate product information, pricing integrity, and an intuitive user interface across all devices. Overseeing the end-to-end trading and merchandising calendar, collaborating with cross-functional teams to execute online marketing campaigns, promotions, and product launches across our websites. Monitoring and analysing website performance on Shopify (traffic, conversion rate, AOV, retention and customer behaviour) to identify areas for growth and implement strategies for continuous improvement. Improving AOV through a structured programme of mechanics, including enhanced on-site education, product bundling, upsell/cross selling and offer architecture, supported by robust testing and reporting. Growing and elevating our on-site education to support discovery and conversion, shaping best-in-class PDPs, routines/how-to content, FAQs, shade/product finders and UGC that remove barriers to purchase. Taking a proactive, SEO-led approach to developing content to drive organic traffic to the website, partnering with relevant teams to build and optimise landing pages and evergreen educational content. Identifying, implementing and optimising key integrations and applications to improve the transfer of information across the business, with core systems centred on Shopify, Klaviyo and NetSuite. Building an omni-channel view of performance by leveraging data and insights from third-party retailers/marketplaces (e.g., sell-out/sell-through performance and customer feedback) to complement DTC reporting and inform forecasting, trading and content priorities. Overseeing the development and maintenance of our three regional Shopify e-commerce stores, ensuring their scalability, security, and stability. Managing relationships with external vendors, including developers, agencies, app partners, payment gateways, logistics providers, and web developers to deliver at pace and to a high standard. Keeping up to date with industry trends, emerging technologies, and best practices in DTC and omni-channel e-commerce on the Shopify platform to drive innovation and stay ahead of competitors. SKILLS, KNOWLEDGE AND EXPERIENCE Proven track record of owning and growing a DTC e-commerce business with full P&L accountability, delivering against sales, margin and profitability targets. Demonstrable experience growing and developing international e-commerce performance, including launching and scaling in new markets (localisation, payments, shipping, tax/duties and regional trading). Strong omni-channel e-commerce expertise, with the ability to utilise data from third-party retailers to complement overall online sales performance and inform commercial decision-making. Strong technical expertise in Shopify (ideally Shopify Plus), including store setup, theme customisation, app integration, and backend administration. Proficient in using Shopify and Klaviyo to drive customer acquisition, conversion and retention, with hands-on experience building and optimising lifecycle flows, segmentation and testing. Experience integrating Shopify with ERP systems (NetSuite), with a strong understanding of data integrity across products, inventory, orders and financial reporting. Highly analytical and commercially minded, confident using data to optimise key KPIs (conversion rate, AOV, CAC, LTV, repeat rate) and translating insights into clear actions. Strong content, merchandising and customer journey instincts, with proven success elevating on-site education and SEO-led content to drive organic traffic and improve conversion. Strong project management skills, with the ability to prioritise tasks, meet deadlines, and handle multiple projects simultaneously in a fast-paced scale-up environment. Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and senior stakeholders, and manage external partners confidently. A passion for beauty and a strong understanding of the customer, trends and how consumers shop across DTC and retail. A proactive, energetic and ideas-led mindset, constantly seeking new opportunities and strategies to grow REFY's e-commerce presence. OUR PERKS 25+ Days Holiday: Start with 25, earn one for every year’s service (up to 5) Extra Holidays: Option to buy up to 5 additional days. Sabbatical Leave: Take up to 3 months off after 4 years of service. Community First Day: A day to support a cause you love. Bonus Scheme: Rewards for your hard work and success. Family Leave: Enhanced support for new parents. EV Scheme: Drive electric with salary sacrifice options. Financial Coaching: Guidance to boost your money mindset. Flexible Religious Holidays: Flexibility to honour days that matter to you. Flexible Working: Flexi start and finish times with the option to work one day per week from home. REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches! Regular Social Events: Team-Building days and seasonal parties. Career Growth: Tailored training and development opportunities. Vitality Health Insurance: Health coverage with added benefits.
Overview The role: We are looking to hire a Spanish Language Specialist to join our Localisation team in London. This is an office-based role out of our London office. Working at WGSN Together, we create tomorrow A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you. Role overview The primary duty of the role is to oversee WGSN's Spanish localised content and site updates, acting as a strategic arm of Content, and collaborating with Marketing, Design and Product departments to localise assets for digital publishing on WGSN product sites - Fashion, Interiors, Beauty, Food & Drink, and Consumer Tech - for the Spanish language market. This position will also work closely with the Tech team to incorporate machine translation systems for optimising localisation workflow. We offer a hybrid schedule that balances remote flexibility with team collaboration, requiring three days of in-office presence weekly. Key accountabilities Manage translated Spanish content for various verticals and brand-related marketing materials, ensuring the tone of voice, ideas, and concepts are accurately and consistently conveyed in the target language using culturally appropriate terminology Collaborate with internal Product and Tech teams to assist AI/machine learning development and customise suitable workflows for Spanish language Manage linguistic resources: 6 glossaries and 2 style guides. Develop and maintain documentation and best practices, ensuring terminology consistency across localised content Monitor content quality and implement necessary changes to improve the in-house machine translation system. Review WGSN content compatibility with MT to tailor editing approaches Guide freelancers and part-time staff by offering instructions, constructive feedback, and keeping support materials up-to-date Effectively communicate and collaborate across teams to ensure the smooth execution of Spanish localised multimedia content (video, marketing collateral, etc) Report regularly on project status to localisation managers, and support communication with the Spanish commercial team This list is not exhaustive and there may be other activities you are required to deliver. Skills, experience & qualifications required Must be a native Spanish speaker with an exceptional command of Spanish and English research, reading and writing - skilled in transcreating and localisation editing from English to Spanish Prior experience with machine translation API such as DeepL, Google, Amazon, Bing and post-editing Prioritise and organise tasks under tight deadlines while demonstrating attention to detail Comfortable with flexible work hours and working across regions and time zones, and collaborating virtually with teams and freelancers Self-starter and proactive communicator who is passionate about sharing knowledge and connecting with people and ideas Technical skills: usage proficiency in Apple computer and Google tools, including a basic understanding of data analytics, is desired What we offer Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: 25 days of holiday per year - with an option to buy/ sell up to 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance & Critical Illness Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. More about WGSN WGSN is the global authority on consumer trend forecasting. We help brands around the world create the right products at the right time for tomorrow's consumer. Our values We Are Everywhere The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere. We Are Future Focused We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow. We Are Rigorous We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do. Our culture An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with. Inclusive workforce We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030. Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been-and will continue to be-actively encouraged here, but we do not offer full remote working. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. A Note for Applicants We use AI to help our team screen applications and identify candidates whose skills and experience match the role. This technology removes personal information to promote a fair and unbiased process. We believe this tool helps us find the best talent while maintaining transparency and fairness. A Note for Recruiters Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together. Since we focus on these established partnerships, we're unable to respond to unsolicited contacts or CVs from outside our PSL. But don't worry! If we decide to explore new partnerships, we'll be sure to reach out.
Apr 04, 2026
Full time
Overview The role: We are looking to hire a Spanish Language Specialist to join our Localisation team in London. This is an office-based role out of our London office. Working at WGSN Together, we create tomorrow A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you. Role overview The primary duty of the role is to oversee WGSN's Spanish localised content and site updates, acting as a strategic arm of Content, and collaborating with Marketing, Design and Product departments to localise assets for digital publishing on WGSN product sites - Fashion, Interiors, Beauty, Food & Drink, and Consumer Tech - for the Spanish language market. This position will also work closely with the Tech team to incorporate machine translation systems for optimising localisation workflow. We offer a hybrid schedule that balances remote flexibility with team collaboration, requiring three days of in-office presence weekly. Key accountabilities Manage translated Spanish content for various verticals and brand-related marketing materials, ensuring the tone of voice, ideas, and concepts are accurately and consistently conveyed in the target language using culturally appropriate terminology Collaborate with internal Product and Tech teams to assist AI/machine learning development and customise suitable workflows for Spanish language Manage linguistic resources: 6 glossaries and 2 style guides. Develop and maintain documentation and best practices, ensuring terminology consistency across localised content Monitor content quality and implement necessary changes to improve the in-house machine translation system. Review WGSN content compatibility with MT to tailor editing approaches Guide freelancers and part-time staff by offering instructions, constructive feedback, and keeping support materials up-to-date Effectively communicate and collaborate across teams to ensure the smooth execution of Spanish localised multimedia content (video, marketing collateral, etc) Report regularly on project status to localisation managers, and support communication with the Spanish commercial team This list is not exhaustive and there may be other activities you are required to deliver. Skills, experience & qualifications required Must be a native Spanish speaker with an exceptional command of Spanish and English research, reading and writing - skilled in transcreating and localisation editing from English to Spanish Prior experience with machine translation API such as DeepL, Google, Amazon, Bing and post-editing Prioritise and organise tasks under tight deadlines while demonstrating attention to detail Comfortable with flexible work hours and working across regions and time zones, and collaborating virtually with teams and freelancers Self-starter and proactive communicator who is passionate about sharing knowledge and connecting with people and ideas Technical skills: usage proficiency in Apple computer and Google tools, including a basic understanding of data analytics, is desired What we offer Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including: 25 days of holiday per year - with an option to buy/ sell up to 5 days Pension, Life Assurance and Income Protection Flexible benefits platform with options including Private Medical, Dental Insurance & Critical Illness Employee assistance programme, season ticket loans and cycle to work scheme Volunteering opportunities and charitable giving options Great learning and development opportunities. More about WGSN WGSN is the global authority on consumer trend forecasting. We help brands around the world create the right products at the right time for tomorrow's consumer. Our values We Are Everywhere The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere. We Are Future Focused We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow. We Are Rigorous We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do. Our culture An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with. Inclusive workforce We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030. Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We offer a flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been-and will continue to be-actively encouraged here, but we do not offer full remote working. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you. A Note for Applicants We use AI to help our team screen applications and identify candidates whose skills and experience match the role. This technology removes personal information to promote a fair and unbiased process. We believe this tool helps us find the best talent while maintaining transparency and fairness. A Note for Recruiters Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together. Since we focus on these established partnerships, we're unable to respond to unsolicited contacts or CVs from outside our PSL. But don't worry! If we decide to explore new partnerships, we'll be sure to reach out.
A leading cybersecurity firm is seeking a Demand Generation Manager for the EMEA region. This role focuses on driving pipeline and revenue growth through digital marketing initiatives, including webinars and account-based marketing. The ideal candidate has over four years of experience in B2B demand generation and a proven track record of executing successful marketing programs. Strong project management skills and familiarity with marketing automation platforms are essential. Join this dynamic team committed to redefining cloud networking and security.
Apr 04, 2026
Full time
A leading cybersecurity firm is seeking a Demand Generation Manager for the EMEA region. This role focuses on driving pipeline and revenue growth through digital marketing initiatives, including webinars and account-based marketing. The ideal candidate has over four years of experience in B2B demand generation and a proven track record of executing successful marketing programs. Strong project management skills and familiarity with marketing automation platforms are essential. Join this dynamic team committed to redefining cloud networking and security.
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Apr 03, 2026
Full time
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Macildowie Recruitment and Retention
Leicester, Leicestershire
Account Manager Hybrid, Leicester 09:00 - 17:00, Monday to Friday Up to £50,000 + uncapped commission (OTE circa £80,000) Macildowie are working with this client based in the UK (national role) to recruit an Account Manager within their Commercial SMB and Public Sector division. This is an exciting opportunity to join a well-established organisation within the technology and digital services industry, where you will play a key role in managing and developing both existing and new customer relationships. You will take ownership of a portfolio of Commercial SMB or Public Sector clients, adopting a consultative, value-led sales approach to identify opportunities and deliver tailored solutions. The role focuses on driving revenue growth, increasing customer satisfaction and positioning the business as a trusted partner within its market. Key responsibilities include: Managing and growing a portfolio of existing and new accounts Identifying and developing new business opportunities to meet sales targets Building strong relationships with key stakeholders, including C-suite contacts Delivering consultative sales solutions across a broad service portfolio Creating and presenting proposals, tenders and account plans Maintaining accurate pipeline and CRM data Representing the organisation at client meetings, events and networking opportunities The successful candidate will demonstrate: Proven experience in B2B sales, ideally within SMB or Public Sector environments A strong track record of managing the full sales cycle Excellent communication, negotiation and stakeholder management skills A consultative and empathetic approach to selling Strong commercial awareness and the ability to influence at a senior level Resilience, drive and the ability to think creatively to solve client challenges This is a fantastic opportunity for an ambitious sales professional looking to join a forward-thinking organisation with a strong reputation and clear growth strategy.
Apr 03, 2026
Full time
Account Manager Hybrid, Leicester 09:00 - 17:00, Monday to Friday Up to £50,000 + uncapped commission (OTE circa £80,000) Macildowie are working with this client based in the UK (national role) to recruit an Account Manager within their Commercial SMB and Public Sector division. This is an exciting opportunity to join a well-established organisation within the technology and digital services industry, where you will play a key role in managing and developing both existing and new customer relationships. You will take ownership of a portfolio of Commercial SMB or Public Sector clients, adopting a consultative, value-led sales approach to identify opportunities and deliver tailored solutions. The role focuses on driving revenue growth, increasing customer satisfaction and positioning the business as a trusted partner within its market. Key responsibilities include: Managing and growing a portfolio of existing and new accounts Identifying and developing new business opportunities to meet sales targets Building strong relationships with key stakeholders, including C-suite contacts Delivering consultative sales solutions across a broad service portfolio Creating and presenting proposals, tenders and account plans Maintaining accurate pipeline and CRM data Representing the organisation at client meetings, events and networking opportunities The successful candidate will demonstrate: Proven experience in B2B sales, ideally within SMB or Public Sector environments A strong track record of managing the full sales cycle Excellent communication, negotiation and stakeholder management skills A consultative and empathetic approach to selling Strong commercial awareness and the ability to influence at a senior level Resilience, drive and the ability to think creatively to solve client challenges This is a fantastic opportunity for an ambitious sales professional looking to join a forward-thinking organisation with a strong reputation and clear growth strategy.
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Apr 03, 2026
Full time
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Bynder goes far beyond managing digital assets. Our AI powered digital asset management platform enables teams to conquer the chaos of proliferating content, touch points, and relationships in order to thrive. With intuitive, AI powered solutions that enhance content creation, simplify asset discovery, and maximize the value of every asset, we are the brand ally that unifies and transforms the creation and sharing of assets-inspiring teams, delighting customers, and elevating businesses. Join our global team of 600+ 'Byndies' and contribute to shaping the future of digital asset management! As a leader in the industry, our AI capabilities empower over 1.4M users across 3,700+ organizations, including Spotify, Puma, Five Guys and Icelandair to work smarter with their content. With a commitment to innovation and a presence in seven offices worldwide, Bynder offers a dynamic environment where you can make a real impact. Ready to grow your career by helping the world's leading brands create exceptional content experiences and thrive? Explore this opportunity and apply now to join our talented team. The Senior Marketing Manager, Customer Expansion, is a strategic leader responsible for designing, executing, and scaling global event programs that deepen customer relationships, drive account growth, and accelerate expansion revenue. This role owns a portfolio of high impact customer events-such as Bynder Connect, executive roundtables, product deep dive workshops, and regional customer experiences-that strengthen retention, advocacy, and long term value. Key Responsibilities: Strategic Leadership & Program Ownership Define and lead the customer expansion event strategy aligned with customer marketing, account management, and revenue goals. Shape a cohesive global event portfolio that enhances adoption, showcases value realization, and supports multi product expansion. Operate with high autonomy, determining event priorities, frameworks, and success criteria. Customer Impact & Business Outcomes Own outcomes tied to customer retention, expansion pipeline influence, product adoption, and executive engagement. Build event experiences that elevate customer advocacy, deepen relationships, and reinforce strategic partnership with key accounts. Ensure events directly support customer lifecycle objectives, including renewal, upsell, and cross sell motions. Event Execution & Communication Strategy Lead large scale and high touch customer events, ensuring high quality execution and measurable business value. Develop and own communication and audience acquisition strategies to drive targeted attendance, including C suite engagement. Collaborate with Content and Product leadership on event narratives and content journeys that highlight customer success, product innovation, and strategic outcomes. Executive & Cross Functional Alignment Partner closely with Customer Success, Sales, Product Marketing, and Executive Leadership to align event goals with customer growth priorities. Influence stakeholders across global teams, building consensus on messaging, audience targeting, and success metrics. Serve as a trusted advisor to executives on customer engagement strategy. Resource & Budget Management Direct internal teams, agencies, and production partners, managing substantial budgets and ensuring ROI. Align resources and investments with high impact customer expansion initiatives. Expertise & Innovation Demonstrate mastery in customer engagement strategy, experiential design, and event driven revenue acceleration. Innovate new formats, programs, and experiences that deepen customer connection and promote long term account growth. Act as an internal subject matter expert on best in class customer events and executive engagement experiences. Qualifications: Extensive experience leading customer focused events in B2B or enterprise environments. Proven ability to influence senior executives, customers, and cross functional stakeholders. Strong competency in event communications, content strategy, and customer engagement. Demonstrated ability to manage complex budgets, vendors, and global programs. Exceptional interpersonal, strategic planning, and decision making skills. Our Commitment: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective make Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder's dedication to being an Even Better Bynder is a constant, evolving commitment that includes education, listening, and action. All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V
Apr 03, 2026
Full time
Bynder goes far beyond managing digital assets. Our AI powered digital asset management platform enables teams to conquer the chaos of proliferating content, touch points, and relationships in order to thrive. With intuitive, AI powered solutions that enhance content creation, simplify asset discovery, and maximize the value of every asset, we are the brand ally that unifies and transforms the creation and sharing of assets-inspiring teams, delighting customers, and elevating businesses. Join our global team of 600+ 'Byndies' and contribute to shaping the future of digital asset management! As a leader in the industry, our AI capabilities empower over 1.4M users across 3,700+ organizations, including Spotify, Puma, Five Guys and Icelandair to work smarter with their content. With a commitment to innovation and a presence in seven offices worldwide, Bynder offers a dynamic environment where you can make a real impact. Ready to grow your career by helping the world's leading brands create exceptional content experiences and thrive? Explore this opportunity and apply now to join our talented team. The Senior Marketing Manager, Customer Expansion, is a strategic leader responsible for designing, executing, and scaling global event programs that deepen customer relationships, drive account growth, and accelerate expansion revenue. This role owns a portfolio of high impact customer events-such as Bynder Connect, executive roundtables, product deep dive workshops, and regional customer experiences-that strengthen retention, advocacy, and long term value. Key Responsibilities: Strategic Leadership & Program Ownership Define and lead the customer expansion event strategy aligned with customer marketing, account management, and revenue goals. Shape a cohesive global event portfolio that enhances adoption, showcases value realization, and supports multi product expansion. Operate with high autonomy, determining event priorities, frameworks, and success criteria. Customer Impact & Business Outcomes Own outcomes tied to customer retention, expansion pipeline influence, product adoption, and executive engagement. Build event experiences that elevate customer advocacy, deepen relationships, and reinforce strategic partnership with key accounts. Ensure events directly support customer lifecycle objectives, including renewal, upsell, and cross sell motions. Event Execution & Communication Strategy Lead large scale and high touch customer events, ensuring high quality execution and measurable business value. Develop and own communication and audience acquisition strategies to drive targeted attendance, including C suite engagement. Collaborate with Content and Product leadership on event narratives and content journeys that highlight customer success, product innovation, and strategic outcomes. Executive & Cross Functional Alignment Partner closely with Customer Success, Sales, Product Marketing, and Executive Leadership to align event goals with customer growth priorities. Influence stakeholders across global teams, building consensus on messaging, audience targeting, and success metrics. Serve as a trusted advisor to executives on customer engagement strategy. Resource & Budget Management Direct internal teams, agencies, and production partners, managing substantial budgets and ensuring ROI. Align resources and investments with high impact customer expansion initiatives. Expertise & Innovation Demonstrate mastery in customer engagement strategy, experiential design, and event driven revenue acceleration. Innovate new formats, programs, and experiences that deepen customer connection and promote long term account growth. Act as an internal subject matter expert on best in class customer events and executive engagement experiences. Qualifications: Extensive experience leading customer focused events in B2B or enterprise environments. Proven ability to influence senior executives, customers, and cross functional stakeholders. Strong competency in event communications, content strategy, and customer engagement. Demonstrated ability to manage complex budgets, vendors, and global programs. Exceptional interpersonal, strategic planning, and decision making skills. Our Commitment: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective make Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder's dedication to being an Even Better Bynder is a constant, evolving commitment that includes education, listening, and action. All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V
A leading digital asset management company is seeking a Senior Marketing Manager for Customer Expansion to design and execute global event programs that enhance customer relationships and drive account growth. The role involves leading high-impact customer events, developing communication strategies, and aligning closely with various stakeholders. Seeking a candidate with extensive B2B event management experience, strong strategic planning, and exceptional interpersonal skills. The position promotes a diverse and inclusive workplace.
Apr 03, 2026
Full time
A leading digital asset management company is seeking a Senior Marketing Manager for Customer Expansion to design and execute global event programs that enhance customer relationships and drive account growth. The role involves leading high-impact customer events, developing communication strategies, and aligning closely with various stakeholders. Seeking a candidate with extensive B2B event management experience, strong strategic planning, and exceptional interpersonal skills. The position promotes a diverse and inclusive workplace.
Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support
Apr 03, 2026
Full time
Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support
Legal company Framatome is an international leader in nuclear energy recognized for its innovative, digital and value added solutions for the global nuclear fleet. With worldwide expertise and a proven track record for reliability and performance, the company designs, services and installs components, fuel, and instrumentation and control systems for nuclear power plants. Its more than employees work every day to help Framatome's customers supply ever cleaner, safer and more economical low-carbon energy. Visit us at , and follow us on and LinkedIn: Framatome. Framatome is owned by the EDF Group (80.5%) and Mitsubishi Heavy Industries (MHI - 19.5%). Reference number 9 Publication date 2/6/2026 Job details Category Job Opening Title Job type Non fixed term Framatome is a global leader in nuclear energy, recognised for delivering innovative, value-added technologies that design, build, maintain, and advance the world's nuclear fleet. With 20,000 employees in over 70 locations worldwide, we provide components, fuel, and control systems for nuclear power plants, along with a full suite of reactor services - all focused on improving safety, performance, and sustainability. Backed by EDF Group (80.5%) and Mitsubishi Heavy Industries (19.5%), we're driving the future of clean energy. Here in the UK, our team is already 400 strong - and growing. As we expand our service offerings across the UK nuclear industry, we're aiming to reach 600 dedicated professionals in 2026. Now's your chance to join a company that's shaping the energy transition - where your expertise will matter, your growth will be supported, and your work will help power generations to come. The role will be report to the UK Chief Sales Officer and lead the following key activities: Maintaining a positive safety culture and a drive for equity and social value Delivering growth across the EDF HPC and SZC projects including both at Tier 1 / Tier 2 levels (New Build) and achieving business targets for the UK Support and contribute to overseas growth via both importing and exporting capability, products, and services Taking ownership of the account management process for assigned accounts and co-ordinating the client relationship management plan Profile Framatome is seeking an experienced Senior Account Manager - Technical Services to play a pivotal client-facing role in securing and delivering strategic sales opportunities across the UK nuclear new build market. This is a high-impact position at the centre of our commercial growth, working closely with sales, engineering, project management and international colleagues across the Framatome Group. You will take ownership of key New Build accounts, acting as capture manager for major opportunities and leading the full sales lifecycle - from early engagement and value proposition development through to bid governance, pricing, negotiation and contract award. You'll build trusted, long-term relationships with clients and partners, while coordinating matrix teams across the UK, France, Germany and the USA to deliver high-quality, compliant proposals. Key responsibilities include: Delivering annual sales targets across New Build accounts in line with corporate governance Leading account planning, opportunity capture and pipeline management Managing end-to-end tender and bid processes, including risk reviews and governance Developing compelling value propositions and cross-selling Framatome's full service portfolio Working with finance, operations and legal to shape cost models, pricing and commercial terms Supporting and mentoring proposal and sales team members Representing Framatome through thought leadership, industry events and client engagement About you: 5+ years' experience in nuclear or related regulated markets, including HPC Proven success in senior account management, complex sales and tender leadership Strong commercial acumen, stakeholder management and communication skills Confident, resilient and curious, with the drive to shape strategy and deliver results Passionate about collaboration, inclusion and continuous improvement Join Framatome and help shape the future of nuclear new build in the UK - while advancing your own career in a growing, world-class organisation. 25 days annual leave per year rising by 1 day for every 2 years worked (max 30 days) + Bank Holidays 8% employer pension contribution with employee 1% contribution (salary sacrifice) Individual and family private health care Cashplan - Level 2 cover Life assurance (4x salary) Employee assistance programme (EAP) Professional Body Membership Tusker Electric car scheme (salary sacrifice) Cycle to Work scheme (salary sacrifice) Babbel - learn a new language Generous family leave Job location United Kingdom, Bristol Travel 50% Job family Standard Minimum level of education required Bachelor Minimum level of experience required Experienced Extra informations Background checking required ? Non You may be interested in these job openings
Apr 03, 2026
Full time
Legal company Framatome is an international leader in nuclear energy recognized for its innovative, digital and value added solutions for the global nuclear fleet. With worldwide expertise and a proven track record for reliability and performance, the company designs, services and installs components, fuel, and instrumentation and control systems for nuclear power plants. Its more than employees work every day to help Framatome's customers supply ever cleaner, safer and more economical low-carbon energy. Visit us at , and follow us on and LinkedIn: Framatome. Framatome is owned by the EDF Group (80.5%) and Mitsubishi Heavy Industries (MHI - 19.5%). Reference number 9 Publication date 2/6/2026 Job details Category Job Opening Title Job type Non fixed term Framatome is a global leader in nuclear energy, recognised for delivering innovative, value-added technologies that design, build, maintain, and advance the world's nuclear fleet. With 20,000 employees in over 70 locations worldwide, we provide components, fuel, and control systems for nuclear power plants, along with a full suite of reactor services - all focused on improving safety, performance, and sustainability. Backed by EDF Group (80.5%) and Mitsubishi Heavy Industries (19.5%), we're driving the future of clean energy. Here in the UK, our team is already 400 strong - and growing. As we expand our service offerings across the UK nuclear industry, we're aiming to reach 600 dedicated professionals in 2026. Now's your chance to join a company that's shaping the energy transition - where your expertise will matter, your growth will be supported, and your work will help power generations to come. The role will be report to the UK Chief Sales Officer and lead the following key activities: Maintaining a positive safety culture and a drive for equity and social value Delivering growth across the EDF HPC and SZC projects including both at Tier 1 / Tier 2 levels (New Build) and achieving business targets for the UK Support and contribute to overseas growth via both importing and exporting capability, products, and services Taking ownership of the account management process for assigned accounts and co-ordinating the client relationship management plan Profile Framatome is seeking an experienced Senior Account Manager - Technical Services to play a pivotal client-facing role in securing and delivering strategic sales opportunities across the UK nuclear new build market. This is a high-impact position at the centre of our commercial growth, working closely with sales, engineering, project management and international colleagues across the Framatome Group. You will take ownership of key New Build accounts, acting as capture manager for major opportunities and leading the full sales lifecycle - from early engagement and value proposition development through to bid governance, pricing, negotiation and contract award. You'll build trusted, long-term relationships with clients and partners, while coordinating matrix teams across the UK, France, Germany and the USA to deliver high-quality, compliant proposals. Key responsibilities include: Delivering annual sales targets across New Build accounts in line with corporate governance Leading account planning, opportunity capture and pipeline management Managing end-to-end tender and bid processes, including risk reviews and governance Developing compelling value propositions and cross-selling Framatome's full service portfolio Working with finance, operations and legal to shape cost models, pricing and commercial terms Supporting and mentoring proposal and sales team members Representing Framatome through thought leadership, industry events and client engagement About you: 5+ years' experience in nuclear or related regulated markets, including HPC Proven success in senior account management, complex sales and tender leadership Strong commercial acumen, stakeholder management and communication skills Confident, resilient and curious, with the drive to shape strategy and deliver results Passionate about collaboration, inclusion and continuous improvement Join Framatome and help shape the future of nuclear new build in the UK - while advancing your own career in a growing, world-class organisation. 25 days annual leave per year rising by 1 day for every 2 years worked (max 30 days) + Bank Holidays 8% employer pension contribution with employee 1% contribution (salary sacrifice) Individual and family private health care Cashplan - Level 2 cover Life assurance (4x salary) Employee assistance programme (EAP) Professional Body Membership Tusker Electric car scheme (salary sacrifice) Cycle to Work scheme (salary sacrifice) Babbel - learn a new language Generous family leave Job location United Kingdom, Bristol Travel 50% Job family Standard Minimum level of education required Bachelor Minimum level of experience required Experienced Extra informations Background checking required ? Non You may be interested in these job openings
Fluro are looking for a full-time Senior Account Manager to join our experienced and ambitious client services team. This is a brilliant opportunity for someone ready to take the next step in their agency career. You'll be owning key client relationships, driving projects forward day to day, and playing a vital role in the strategic and commercial success of your accounts. Working across branding, digital and marketing campaigns, you'll be confident leading clients, guiding the studio, and keeping projects on track, on budget and on brief. You'll be hands on, highly organised, and comfortable juggling multiple priorities, while also thinking beyond delivery to how we can do better, smarter work for our clients. You'll work closely with the Senior Account Director, supporting them on larger accounts while taking full ownership of others. In short: we need a proactive, commercially minded Senior Account Manager who thrives on responsibility, enjoys building strong relationships, and wants to make a real impact in a growing agency. What we're after: 4 to 6+ years experience in a creative agency client services role Proven experience managing and growing client accounts Strong project management skills across multiple channels including branding, websites, campaigns, social, print, video and digital marketing Confident leading client conversations and acting as a trusted day to day partner Highly organised, detail driven and comfortable managing complex workloads Commercially aware, with experience managing budgets, scopes and profitability Clear and confident verbal and written communicator A natural problem solver who stays calm under pressure A collaborative team player with a positive, proactive mindset Ambitious, self motivated and keen to continue developing strategically A genuine interest in marketing, digital and emerging trends What we offer: In return, you'll get to work with a talented, friendly team who genuinely care about the work and each other. Hybrid working (after probation, minimum 3 days in the studio) Clear progression opportunities towards Account Director level 5 days paid-for professional development each year 23 days holiday plus your birthday off Company profit share scheme Regular company events and socials Company pension Eco-friendly studio space close to the Thames What you'll do: Own and lead client accounts, acting as the main day to day point of contact Manage campaigns and projects from briefing through to delivery and reporting Write and shape client briefs, proposals and scopes of work Plan and project manage workloads through the studio, ensuring clarity and efficiency Manage account finances including forecasting, profitability and invoicing Support the Senior Account Director on larger accounts and strategic initiatives Work closely with the studio to ensure work meets client objectives and Fluro's quality standards Spot opportunities to improve processes, grow accounts and add value for clients About us: As a strategic brand and marketing company, we believe brand should be at the heart of all marketing activity. Success belongs to brave brands, the ones willing to challenge what's possible and understand that being different is more important than being better. The Drum ranked us as one of the top 100 Independent Agencies in the UK, and we're proud to be Great Place to Work Certified . We've also been nominated for multiple awards including Best Web Design Agency, Best Design Agency, Best Direct Marketing Agency and Best Corporate Communication Agency by The Drum Recommends. We believe in honest relationships, strategic thinking and beautifully executed creative ideas. You won't find egos here, just a committed, energetic group of people who enjoy doing great work together. We care deeply about our culture, invest in our people, and work hard to create an inclusive, supportive environment where everyone feels valued. As a close-knit team, our energy is infectious, and we genuinely enjoy working together. We can't wait to welcome you to the team. Sound like you? Then give us a call, we'd love to hear from you.
Apr 03, 2026
Full time
Fluro are looking for a full-time Senior Account Manager to join our experienced and ambitious client services team. This is a brilliant opportunity for someone ready to take the next step in their agency career. You'll be owning key client relationships, driving projects forward day to day, and playing a vital role in the strategic and commercial success of your accounts. Working across branding, digital and marketing campaigns, you'll be confident leading clients, guiding the studio, and keeping projects on track, on budget and on brief. You'll be hands on, highly organised, and comfortable juggling multiple priorities, while also thinking beyond delivery to how we can do better, smarter work for our clients. You'll work closely with the Senior Account Director, supporting them on larger accounts while taking full ownership of others. In short: we need a proactive, commercially minded Senior Account Manager who thrives on responsibility, enjoys building strong relationships, and wants to make a real impact in a growing agency. What we're after: 4 to 6+ years experience in a creative agency client services role Proven experience managing and growing client accounts Strong project management skills across multiple channels including branding, websites, campaigns, social, print, video and digital marketing Confident leading client conversations and acting as a trusted day to day partner Highly organised, detail driven and comfortable managing complex workloads Commercially aware, with experience managing budgets, scopes and profitability Clear and confident verbal and written communicator A natural problem solver who stays calm under pressure A collaborative team player with a positive, proactive mindset Ambitious, self motivated and keen to continue developing strategically A genuine interest in marketing, digital and emerging trends What we offer: In return, you'll get to work with a talented, friendly team who genuinely care about the work and each other. Hybrid working (after probation, minimum 3 days in the studio) Clear progression opportunities towards Account Director level 5 days paid-for professional development each year 23 days holiday plus your birthday off Company profit share scheme Regular company events and socials Company pension Eco-friendly studio space close to the Thames What you'll do: Own and lead client accounts, acting as the main day to day point of contact Manage campaigns and projects from briefing through to delivery and reporting Write and shape client briefs, proposals and scopes of work Plan and project manage workloads through the studio, ensuring clarity and efficiency Manage account finances including forecasting, profitability and invoicing Support the Senior Account Director on larger accounts and strategic initiatives Work closely with the studio to ensure work meets client objectives and Fluro's quality standards Spot opportunities to improve processes, grow accounts and add value for clients About us: As a strategic brand and marketing company, we believe brand should be at the heart of all marketing activity. Success belongs to brave brands, the ones willing to challenge what's possible and understand that being different is more important than being better. The Drum ranked us as one of the top 100 Independent Agencies in the UK, and we're proud to be Great Place to Work Certified . We've also been nominated for multiple awards including Best Web Design Agency, Best Design Agency, Best Direct Marketing Agency and Best Corporate Communication Agency by The Drum Recommends. We believe in honest relationships, strategic thinking and beautifully executed creative ideas. You won't find egos here, just a committed, energetic group of people who enjoy doing great work together. We care deeply about our culture, invest in our people, and work hard to create an inclusive, supportive environment where everyone feels valued. As a close-knit team, our energy is infectious, and we genuinely enjoy working together. We can't wait to welcome you to the team. Sound like you? Then give us a call, we'd love to hear from you.
A premium sports and entertainment company is seeking a Senior Account Manager to oversee paid digital media campaigns from strategy to execution. The successful candidate will have extensive experience in managing paid marketing strategies, a strong understanding of various digital platforms, and the ability to optimize campaign performance across multiple initiatives. Located in Chiswick Park, London, this role offers an exciting opportunity to work within a dynamic and innovative environment.
Apr 03, 2026
Full time
A premium sports and entertainment company is seeking a Senior Account Manager to oversee paid digital media campaigns from strategy to execution. The successful candidate will have extensive experience in managing paid marketing strategies, a strong understanding of various digital platforms, and the ability to optimize campaign performance across multiple initiatives. Located in Chiswick Park, London, this role offers an exciting opportunity to work within a dynamic and innovative environment.
A leading digital advertising firm in London is seeking a Senior Sales Manager to lead new business sales for its offerings. The role focuses on acquiring clients across top agencies and requires extensive experience in media sales. Candidates should have a strong track record in managing accounts, selling consultatively to decision-makers, and a data-driven approach to achieving sales goals. This position offers a competitive salary, performance bonuses, and a hybrid work arrangement.
Apr 03, 2026
Full time
A leading digital advertising firm in London is seeking a Senior Sales Manager to lead new business sales for its offerings. The role focuses on acquiring clients across top agencies and requires extensive experience in media sales. Candidates should have a strong track record in managing accounts, selling consultatively to decision-makers, and a data-driven approach to achieving sales goals. This position offers a competitive salary, performance bonuses, and a hybrid work arrangement.
Who We Are: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.This could be an incredible opportunity to be responsible for writing and presenting content strategies, auditing client digital production operations and developing creative concepts!We help our partners stay ahead of the game and bring more fans close to the action; from delivering high-impact transformation, media rights distribution and brand partnerships, to producing world-class live coverage, content and events.Register your interest today to be considered for future Senior Account Manager opportunities within our Digital team at IMG. What You'll Do: Ownership of the paid media brief & plans including oversight of all aspects of the campaign process from strategy to ideation to execution to measurement. This means setting the campaigns live on platforms as well as the monitoring and optimising. Partner closely with the account teams and key business partners on initiative strategies and plans Develop and manage relationships with paid digital platforms, developing a deep understanding of new products and opportunities, implementing where we can and sharing that knowledge with our clients and the larger internal team Manage the day-to-day of multiple paid campaigns, ranging from awareness to acquisition including the development, delivery and reporting of these campaigns Use data driven insights to quickly iterate and methodically improve results day on day, week on week and month on month Responsible for paid budgets so they align to key agreed targets, steering investment for maximum return Identifying and sharing industry trends from across the media and tech landscape, to inspire innovation within the team Reporting for clients that include results, insights, recommendations, and proactive solutions What You'll Bring: Strong professional paid marketing experience, with expertise in digital Expert in digital paid media platforms, e.g. Google (search), META, TikTok Excellent account management skills, that proactively think about our client's needs and proactively provide solutions Optimisation skillset including and understanding of campaign structure, keyword research, keyword management, keyword bidding, ad copywriting and testing, search content integration, related search strategies, landing page testing, and any other core capability required to maximise results, drive volume, and hit targets Experience using data and metrics to drive improvements and then communicating those improvements to stakeholders Experience developing and executing campaigns across a multitude of time zones and languages Understanding of Paid Measurement strategies Full Funnel marketing experience including Brand Lift studies, SOV reporting, A/B testing and ad formats across the funnel Understanding of the Paid Media landscape with an interest in new channels and innovation Ability to establish insight from raw data sets, track record of making data-driven decisions Strong excel skills, experience in the production of financial proposals and media plans Experience in performance management for Display and/or Paid Social channels (comprehension of how paid auctions work, bidding practices, optimization strategies An interest in sport Location: Chiswick Park, London TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our . For information regarding Terms of Use for this and other TKO websites, please review our
Apr 03, 2026
Full time
Who We Are: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.This could be an incredible opportunity to be responsible for writing and presenting content strategies, auditing client digital production operations and developing creative concepts!We help our partners stay ahead of the game and bring more fans close to the action; from delivering high-impact transformation, media rights distribution and brand partnerships, to producing world-class live coverage, content and events.Register your interest today to be considered for future Senior Account Manager opportunities within our Digital team at IMG. What You'll Do: Ownership of the paid media brief & plans including oversight of all aspects of the campaign process from strategy to ideation to execution to measurement. This means setting the campaigns live on platforms as well as the monitoring and optimising. Partner closely with the account teams and key business partners on initiative strategies and plans Develop and manage relationships with paid digital platforms, developing a deep understanding of new products and opportunities, implementing where we can and sharing that knowledge with our clients and the larger internal team Manage the day-to-day of multiple paid campaigns, ranging from awareness to acquisition including the development, delivery and reporting of these campaigns Use data driven insights to quickly iterate and methodically improve results day on day, week on week and month on month Responsible for paid budgets so they align to key agreed targets, steering investment for maximum return Identifying and sharing industry trends from across the media and tech landscape, to inspire innovation within the team Reporting for clients that include results, insights, recommendations, and proactive solutions What You'll Bring: Strong professional paid marketing experience, with expertise in digital Expert in digital paid media platforms, e.g. Google (search), META, TikTok Excellent account management skills, that proactively think about our client's needs and proactively provide solutions Optimisation skillset including and understanding of campaign structure, keyword research, keyword management, keyword bidding, ad copywriting and testing, search content integration, related search strategies, landing page testing, and any other core capability required to maximise results, drive volume, and hit targets Experience using data and metrics to drive improvements and then communicating those improvements to stakeholders Experience developing and executing campaigns across a multitude of time zones and languages Understanding of Paid Measurement strategies Full Funnel marketing experience including Brand Lift studies, SOV reporting, A/B testing and ad formats across the funnel Understanding of the Paid Media landscape with an interest in new channels and innovation Ability to establish insight from raw data sets, track record of making data-driven decisions Strong excel skills, experience in the production of financial proposals and media plans Experience in performance management for Display and/or Paid Social channels (comprehension of how paid auctions work, bidding practices, optimization strategies An interest in sport Location: Chiswick Park, London TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our . For information regarding Terms of Use for this and other TKO websites, please review our
