The Property Experts
Northampton, Northamptonshire
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Apr 06, 2026
Full time
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Apr 06, 2026
Full time
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Apr 06, 2026
Full time
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Apr 06, 2026
Full time
Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.
Fluro are looking for a full-time Senior Account Manager to join our experienced and ambitious client services team. This is a brilliant opportunity for someone ready to take the next step in their agency career. You'll be owning key client relationships, driving projects forward day to day, and playing a vital role in the strategic and commercial success of your accounts. Working across branding, digital and marketing campaigns, you'll be confident leading clients, guiding the studio, and keeping projects on track, on budget and on brief. You'll be hands on, highly organised, and comfortable juggling multiple priorities, while also thinking beyond delivery to how we can do better, smarter work for our clients. You'll work closely with the Senior Account Director, supporting them on larger accounts while taking full ownership of others. In short: we need a proactive, commercially minded Senior Account Manager who thrives on responsibility, enjoys building strong relationships, and wants to make a real impact in a growing agency. What we're after: 4 to 6+ years experience in a creative agency client services role Proven experience managing and growing client accounts Strong project management skills across multiple channels including branding, websites, campaigns, social, print, video and digital marketing Confident leading client conversations and acting as a trusted day to day partner Highly organised, detail driven and comfortable managing complex workloads Commercially aware, with experience managing budgets, scopes and profitability Clear and confident verbal and written communicator A natural problem solver who stays calm under pressure A collaborative team player with a positive, proactive mindset Ambitious, self motivated and keen to continue developing strategically A genuine interest in marketing, digital and emerging trends What we offer: In return, you'll get to work with a talented, friendly team who genuinely care about the work and each other. Hybrid working (after probation, minimum 3 days in the studio) Clear progression opportunities towards Account Director level 5 days paid-for professional development each year 23 days holiday plus your birthday off Company profit share scheme Regular company events and socials Company pension Eco-friendly studio space close to the Thames What you'll do: Own and lead client accounts, acting as the main day to day point of contact Manage campaigns and projects from briefing through to delivery and reporting Write and shape client briefs, proposals and scopes of work Plan and project manage workloads through the studio, ensuring clarity and efficiency Manage account finances including forecasting, profitability and invoicing Support the Senior Account Director on larger accounts and strategic initiatives Work closely with the studio to ensure work meets client objectives and Fluro's quality standards Spot opportunities to improve processes, grow accounts and add value for clients About us: As a strategic brand and marketing company, we believe brand should be at the heart of all marketing activity. Success belongs to brave brands, the ones willing to challenge what's possible and understand that being different is more important than being better. The Drum ranked us as one of the top 100 Independent Agencies in the UK, and we're proud to be Great Place to Work Certified . We've also been nominated for multiple awards including Best Web Design Agency, Best Design Agency, Best Direct Marketing Agency and Best Corporate Communication Agency by The Drum Recommends. We believe in honest relationships, strategic thinking and beautifully executed creative ideas. You won't find egos here, just a committed, energetic group of people who enjoy doing great work together. We care deeply about our culture, invest in our people, and work hard to create an inclusive, supportive environment where everyone feels valued. As a close-knit team, our energy is infectious, and we genuinely enjoy working together. We can't wait to welcome you to the team. Sound like you? Then give us a call, we'd love to hear from you.
Apr 06, 2026
Full time
Fluro are looking for a full-time Senior Account Manager to join our experienced and ambitious client services team. This is a brilliant opportunity for someone ready to take the next step in their agency career. You'll be owning key client relationships, driving projects forward day to day, and playing a vital role in the strategic and commercial success of your accounts. Working across branding, digital and marketing campaigns, you'll be confident leading clients, guiding the studio, and keeping projects on track, on budget and on brief. You'll be hands on, highly organised, and comfortable juggling multiple priorities, while also thinking beyond delivery to how we can do better, smarter work for our clients. You'll work closely with the Senior Account Director, supporting them on larger accounts while taking full ownership of others. In short: we need a proactive, commercially minded Senior Account Manager who thrives on responsibility, enjoys building strong relationships, and wants to make a real impact in a growing agency. What we're after: 4 to 6+ years experience in a creative agency client services role Proven experience managing and growing client accounts Strong project management skills across multiple channels including branding, websites, campaigns, social, print, video and digital marketing Confident leading client conversations and acting as a trusted day to day partner Highly organised, detail driven and comfortable managing complex workloads Commercially aware, with experience managing budgets, scopes and profitability Clear and confident verbal and written communicator A natural problem solver who stays calm under pressure A collaborative team player with a positive, proactive mindset Ambitious, self motivated and keen to continue developing strategically A genuine interest in marketing, digital and emerging trends What we offer: In return, you'll get to work with a talented, friendly team who genuinely care about the work and each other. Hybrid working (after probation, minimum 3 days in the studio) Clear progression opportunities towards Account Director level 5 days paid-for professional development each year 23 days holiday plus your birthday off Company profit share scheme Regular company events and socials Company pension Eco-friendly studio space close to the Thames What you'll do: Own and lead client accounts, acting as the main day to day point of contact Manage campaigns and projects from briefing through to delivery and reporting Write and shape client briefs, proposals and scopes of work Plan and project manage workloads through the studio, ensuring clarity and efficiency Manage account finances including forecasting, profitability and invoicing Support the Senior Account Director on larger accounts and strategic initiatives Work closely with the studio to ensure work meets client objectives and Fluro's quality standards Spot opportunities to improve processes, grow accounts and add value for clients About us: As a strategic brand and marketing company, we believe brand should be at the heart of all marketing activity. Success belongs to brave brands, the ones willing to challenge what's possible and understand that being different is more important than being better. The Drum ranked us as one of the top 100 Independent Agencies in the UK, and we're proud to be Great Place to Work Certified . We've also been nominated for multiple awards including Best Web Design Agency, Best Design Agency, Best Direct Marketing Agency and Best Corporate Communication Agency by The Drum Recommends. We believe in honest relationships, strategic thinking and beautifully executed creative ideas. You won't find egos here, just a committed, energetic group of people who enjoy doing great work together. We care deeply about our culture, invest in our people, and work hard to create an inclusive, supportive environment where everyone feels valued. As a close-knit team, our energy is infectious, and we genuinely enjoy working together. We can't wait to welcome you to the team. Sound like you? Then give us a call, we'd love to hear from you.
Link to role presentation video: Thanks for stopping by and learning more about this role at Sitemate! ️ We'd love to hear from you Overview We are looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. This role is focused on owning customer outcomes end to end, ensuring customers realise value quickly and expand their usage over time. You'll work closely with customers to configure workflows, solve problems, and embed our platform into their operations. Employment: OTE Remuneration: £77,000 (incl. Pension) Base Salary: £69,300 (incl. Pension) Commission: £7,700 (incl. Pension) About Sitemate: Sitemate builds best in class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day. We've achieved strong product market fit - generating thousands of new monthly leads through word of mouth and organic marketing alone. Backed by Blackbird, Australia and New Zealand's venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting edge product design to build tools that modernise one of the world's largest and most essential industries. Life at Sitemate At Sitemate, you'll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You'll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from under represented ethnic backgrounds, 43% identify as female, and our team spans ages 22-51. How We Work Transparency: Monthly All Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a "Life Story" from one team member - building genuine connection and understanding across our global team. High Velocity: We use best in class, integrated systems to eliminate manual work and give you the information you need to make fast, high quality decisions. Hustle: You'll be rewarded for performance. Seven of our last ten pay increases were proactive - driven by results, not requests. Autonomy: We focus on outcomes, not hours. You'll have flexibility to manage your day, with no time monitoring or unnecessary meetings. Collaboration: You'll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day. What We Offer Competitive, performance based remuneration Equity options - own a piece of what you're helping to build 20 days paid annual leave, plus sick, carer's, and compassionate leave Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) Learning & Development - professional growth budget and transparent career plans Laptop and home office setup budget Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions Equal Opportunity We're proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team's diversity is one of the greatest strengths, and we're committed to ensuring an inclusive environment where everyone can thrive. Learn More About Sitemate Podcasts 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture 2023: CMO Lance Hodgson - on accelerating your career 2022: CTO Tim Bray - on building quality features that solve real customer problems Want to know what it's like to work at Sitemate? Hear it straight from the team: People of Sitemate Read what our customers say: G2 Crowd, Trust Radius Team Offsites: 2022, 2023, 2024, 2025 Team Context Part of the Go To Market function working closely with Sales and Support High performance, fast paced environment with strong operational standards Collaborative culture with a focus on ownership, continuous improvement, and coaching Opportunity to contribute to process improvement and team development Day-to-Day Own a portfolio of customers as their primary point of contact Onboard new customers and drive successful implementation Prescribe recommendations for configuring the platform across various construction use cases Monitor account health, identify churn risks, and proactively intervene Drive product adoption, retention, and expansion opportunities Collaborate cross functionally with Sales, Product, and Support Challenges Managing a diverse portfolio of customers at different lifecycle stages Prioritising effectively in a fast paced, high expectation environment Navigating a steep learning curve in the early months Adapting to structured processes and adopting new ways of working Who This Role is For Someone who demonstrates strong ownership and consistently delivers high quality outcomes A self driven, growth oriented operator who proactively solves problems A team player who contributes to culture, coaches others, and improves processes Someone comfortable working in a fast paced SaaS environment with high standards Who This Role is Not For Candidates without prior experience in customer facing commercial roles (Customer Success, Account Management, or similar) Individuals who require close direction or prefer highly structured, low change environments Those not comfortable with pace, accountability, and continuous improvement Skills & Experience Must Have: Customer facing commercial experience (Customer Success, Account Management, or similar) Strong analytical and problem solving skills High ownership and execution capability Excellent communication and stakeholder management Ability to manage multiple priorities effectively Nice to Have: Experience in SaaS or construction technology Coaching or mentoring experience Adaptability and flexibility in fast paced environments ️ Tools Essential Tools: Microsoft Office Suite Slack Salesforce Front Confluence Loom Video conferencing (Zoom / Teams) and calendar tools (scheduling, invites) Bonus Tools: Excel Support tools (e.g. Intercom) Call recording/coaching tools (e.g. Fathom) Analytics / reporting (e.g. Power BI / Tableau) Project/task tools (e.g. Trello / Jira) First 6 Months - Success Criteria By month 6, the person will have: Successfully onboarded and managed a portfolio of customers Built strong relationships with key stakeholders across accounts Demonstrated the ability to identify and mitigate churn risks Driven measurable improvements in customer adoption and engagement Become confident in prescribing solutions and workflows within the platform Contributed to team processes and shared learnings (PLEASE Note: We do not use recruitment partners or services, so please save your time and don't reach out)
Apr 06, 2026
Full time
Link to role presentation video: Thanks for stopping by and learning more about this role at Sitemate! ️ We'd love to hear from you Overview We are looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. This role is focused on owning customer outcomes end to end, ensuring customers realise value quickly and expand their usage over time. You'll work closely with customers to configure workflows, solve problems, and embed our platform into their operations. Employment: OTE Remuneration: £77,000 (incl. Pension) Base Salary: £69,300 (incl. Pension) Commission: £7,700 (incl. Pension) About Sitemate: Sitemate builds best in class software for the built world - empowering construction, infrastructure, and industrial companies to work smarter and faster. Our flagship product, Dashpivot, helps teams move their processes from paper and spreadsheets into powerful, digital workflows that can be used in the field on mobile or tablet. This enables companies to automate repetitive tasks, track progress in real time, and make better decisions every day. We've achieved strong product market fit - generating thousands of new monthly leads through word of mouth and organic marketing alone. Backed by Blackbird, Australia and New Zealand's venture capital firm, and a graduate of the Startmate Accelerator, Sitemate has grown from 5 people in 2018 to over 150 across 18+ countries. Our team blends deep industry experience with cutting edge product design to build tools that modernise one of the world's largest and most essential industries. Life at Sitemate At Sitemate, you'll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You'll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from under represented ethnic backgrounds, 43% identify as female, and our team spans ages 22-51. How We Work Transparency: Monthly All Hands meetings share updates on metrics, customer stories, hiring plans, and financial performance. Every session also includes a "Life Story" from one team member - building genuine connection and understanding across our global team. High Velocity: We use best in class, integrated systems to eliminate manual work and give you the information you need to make fast, high quality decisions. Hustle: You'll be rewarded for performance. Seven of our last ten pay increases were proactive - driven by results, not requests. Autonomy: We focus on outcomes, not hours. You'll have flexibility to manage your day, with no time monitoring or unnecessary meetings. Collaboration: You'll work closely with talented teammates across engineering, product, design, marketing, sales, and customer success - sharing ideas and learning together every day. What We Offer Competitive, performance based remuneration Equity options - own a piece of what you're helping to build 20 days paid annual leave, plus sick, carer's, and compassionate leave Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support) Learning & Development - professional growth budget and transparent career plans Laptop and home office setup budget Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions Equal Opportunity We're proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team's diversity is one of the greatest strengths, and we're committed to ensuring an inclusive environment where everyone can thrive. Learn More About Sitemate Podcasts 2024: CEO Hartley Pike - on scaling Sitemate, diversity, and culture 2023: CMO Lance Hodgson - on accelerating your career 2022: CTO Tim Bray - on building quality features that solve real customer problems Want to know what it's like to work at Sitemate? Hear it straight from the team: People of Sitemate Read what our customers say: G2 Crowd, Trust Radius Team Offsites: 2022, 2023, 2024, 2025 Team Context Part of the Go To Market function working closely with Sales and Support High performance, fast paced environment with strong operational standards Collaborative culture with a focus on ownership, continuous improvement, and coaching Opportunity to contribute to process improvement and team development Day-to-Day Own a portfolio of customers as their primary point of contact Onboard new customers and drive successful implementation Prescribe recommendations for configuring the platform across various construction use cases Monitor account health, identify churn risks, and proactively intervene Drive product adoption, retention, and expansion opportunities Collaborate cross functionally with Sales, Product, and Support Challenges Managing a diverse portfolio of customers at different lifecycle stages Prioritising effectively in a fast paced, high expectation environment Navigating a steep learning curve in the early months Adapting to structured processes and adopting new ways of working Who This Role is For Someone who demonstrates strong ownership and consistently delivers high quality outcomes A self driven, growth oriented operator who proactively solves problems A team player who contributes to culture, coaches others, and improves processes Someone comfortable working in a fast paced SaaS environment with high standards Who This Role is Not For Candidates without prior experience in customer facing commercial roles (Customer Success, Account Management, or similar) Individuals who require close direction or prefer highly structured, low change environments Those not comfortable with pace, accountability, and continuous improvement Skills & Experience Must Have: Customer facing commercial experience (Customer Success, Account Management, or similar) Strong analytical and problem solving skills High ownership and execution capability Excellent communication and stakeholder management Ability to manage multiple priorities effectively Nice to Have: Experience in SaaS or construction technology Coaching or mentoring experience Adaptability and flexibility in fast paced environments ️ Tools Essential Tools: Microsoft Office Suite Slack Salesforce Front Confluence Loom Video conferencing (Zoom / Teams) and calendar tools (scheduling, invites) Bonus Tools: Excel Support tools (e.g. Intercom) Call recording/coaching tools (e.g. Fathom) Analytics / reporting (e.g. Power BI / Tableau) Project/task tools (e.g. Trello / Jira) First 6 Months - Success Criteria By month 6, the person will have: Successfully onboarded and managed a portfolio of customers Built strong relationships with key stakeholders across accounts Demonstrated the ability to identify and mitigate churn risks Driven measurable improvements in customer adoption and engagement Become confident in prescribing solutions and workflows within the platform Contributed to team processes and shared learnings (PLEASE Note: We do not use recruitment partners or services, so please save your time and don't reach out)
Account Manager - Marketing Salary: £28,000 to £32,000 pa dependent on skills and experience Location: Near Lealholm, Whitby (hybrid option available) - Full UK Licence required Contract: Full-time Benefits Hybrid working flexibility Clear opportunities for progression Funded CPD and ongoing development Employee Assistance Programme Birthday day off Annual leave increases with service Regular team socials A genuinely lovely office setting in the North York Moors We are a creative agency in the North York Moors, working closely with clients to deliver marketing that actually works. We're a supportive, down-to-earth team that takes pride in what we do. The Role This is a brilliant opportunity to join a growing, creative agency in a role where you'll genuinely make an impact. We are looking for an Account Manager who can confidently take ownership of client campaigns from start to finish. You'll be the go-to person for your clients, building strong relationships, keeping projects on track, and making sure everything delivered is to a high standard. You will be joining a supportive team where ideas are welcomed, initiative is valued, and no two days look the same. What will you be doing? Managing multiple client projects end-to-end with confidence and minimal oversight Acting as the main point of contact for your clients, building trusted relationships Supporting and guiding more junior team members on project delivery Working closely with senior colleagues to grow and develop key accounts Liaising with internal teams and stakeholders to keep everything running smoothly Proofreading and quality-checking work before it goes out Writing clear, engaging copy where needed Contributing ideas to campaigns and creative work Supporting wider business activity, including marketing and new business Keeping organised with admin and project tracking Staying curious - researching and building your understanding of client sectors What we are looking for Essential: 2 to 3 years' experience in a marketing or similar role Strong project management and client-facing experience Ability to juggle multiple deadlines and priorities Experience in digital marketing Excellent written and verbal communication skills Degree educated (or equivalent experience) Confident using MS Office and Google Workspace Full UK driving licence and access to a vehicle (business use required) Willingness to travel, including occasional overnight stays Desirable: An interest in or exposure to new business development About you You're someone who takes pride in their work and enjoys being part of a team that pulls together. You'll likely be: Organised and naturally proactive A strong communicator who builds relationships easily Detail-focused but able to see the bigger picture Positive, reliable and happy to get stuck in Creative in your thinking, with ideas to bring to the table Keen to keep learning and developing An interest in hospitality, food & drink or the pub industry would be a bonus. If you are looking for a role where you can take ownership, build relationships and be part of a close-knit, forward-thinking team, this could be a great fit. Apply now with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful .
Apr 06, 2026
Full time
Account Manager - Marketing Salary: £28,000 to £32,000 pa dependent on skills and experience Location: Near Lealholm, Whitby (hybrid option available) - Full UK Licence required Contract: Full-time Benefits Hybrid working flexibility Clear opportunities for progression Funded CPD and ongoing development Employee Assistance Programme Birthday day off Annual leave increases with service Regular team socials A genuinely lovely office setting in the North York Moors We are a creative agency in the North York Moors, working closely with clients to deliver marketing that actually works. We're a supportive, down-to-earth team that takes pride in what we do. The Role This is a brilliant opportunity to join a growing, creative agency in a role where you'll genuinely make an impact. We are looking for an Account Manager who can confidently take ownership of client campaigns from start to finish. You'll be the go-to person for your clients, building strong relationships, keeping projects on track, and making sure everything delivered is to a high standard. You will be joining a supportive team where ideas are welcomed, initiative is valued, and no two days look the same. What will you be doing? Managing multiple client projects end-to-end with confidence and minimal oversight Acting as the main point of contact for your clients, building trusted relationships Supporting and guiding more junior team members on project delivery Working closely with senior colleagues to grow and develop key accounts Liaising with internal teams and stakeholders to keep everything running smoothly Proofreading and quality-checking work before it goes out Writing clear, engaging copy where needed Contributing ideas to campaigns and creative work Supporting wider business activity, including marketing and new business Keeping organised with admin and project tracking Staying curious - researching and building your understanding of client sectors What we are looking for Essential: 2 to 3 years' experience in a marketing or similar role Strong project management and client-facing experience Ability to juggle multiple deadlines and priorities Experience in digital marketing Excellent written and verbal communication skills Degree educated (or equivalent experience) Confident using MS Office and Google Workspace Full UK driving licence and access to a vehicle (business use required) Willingness to travel, including occasional overnight stays Desirable: An interest in or exposure to new business development About you You're someone who takes pride in their work and enjoys being part of a team that pulls together. You'll likely be: Organised and naturally proactive A strong communicator who builds relationships easily Detail-focused but able to see the bigger picture Positive, reliable and happy to get stuck in Creative in your thinking, with ideas to bring to the table Keen to keep learning and developing An interest in hospitality, food & drink or the pub industry would be a bonus. If you are looking for a role where you can take ownership, build relationships and be part of a close-knit, forward-thinking team, this could be a great fit. Apply now with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful .
Digital Account Manager Digital Marketing Nr. Northampton / Hybrid - driving license essential £30k - £35k DOE + Benefits Benefits include:pension, healthcare, regular socials, dedicated self-development time, free on-site gym. We are working with a leading, Northampton digital marketing agency who are looking for a Digital Account Manager to join their growing client services team click apply for full job details
Apr 06, 2026
Full time
Digital Account Manager Digital Marketing Nr. Northampton / Hybrid - driving license essential £30k - £35k DOE + Benefits Benefits include:pension, healthcare, regular socials, dedicated self-development time, free on-site gym. We are working with a leading, Northampton digital marketing agency who are looking for a Digital Account Manager to join their growing client services team click apply for full job details
Commercial Manager - Wound Care Portfolio Hybrid (Herne Hill, 3 days in office) The salary up to £32,000 (DOE) plus generous uncapped commission and company benefits. As Commercial Manager for the Wound Care portfolio, you will play a key role in shaping, delivering and improving commercial activity across print, digital, events and medical education within this market. You will work in a fast-paced, specialist healthcare media environment where commercial awareness, audience insight, and collaboration are key, working across the Journal of Wound Care, the British Journal of Community Nursing, including the BJCN's quarterly Community Wound Care supplement, the BJN's quarterly Tissue Viability supplement, and our Wound Care Handbook platform. Wound Care is a core therapy area within MA Healthcare, delivering trusted content and education to clinicians across the UK and globally. Alongside established print and digital products, the portfolio includes high-profile UK and US events, with clear plans for further growth. This is a great role for someone who enjoys ownership, balancing priorities across print, digital, events and education, and is motivated by seeing their work drive growth in this market and make a real difference for healthcare professionals and patient care. As a Commercial Manager, you will: Own and deliver revenue across print, digital, events and medical education products. Manage and grow a portfolio of UK and international clients, maintaining a high standard of service. Identify and convert new business opportunities, clearly communicating the value of the portfolio. Work closely with the Associate Publisher on sales strategy, budgeting and growth opportunities. Build strong relationships with wound care organisations and associations to increase visibility. Collaborate with editorial, production and marketing teams to deliver campaigns on time. Contribute ideas for new products and services to support portfolio development. Plan and prioritise your work to meet targets and deadlines, with flexibility to travel across the UK. What we're looking for Must-haves: Experience in sales across publishing, media or events, with the ability to deliver against targets. Strong communication skills, able to build rapport and credibility with clients and stakeholders. Excellent organisation and time management, with the ability to manage multiple deadlines. Commercial awareness, with a proactive and tenacious approach to winning and growing business. Confidence working cross-functionally with editorial, marketing and production teams. Nice-to-haves: Experience in healthcare publishing or event sales. Account management experience, with a focus on growing existing relationships. Exposure to international clients or markets. An interest in medical education or healthcare sectors. If you do not meet every requirement but bring transferable skills, sound judgement and fresh thinking, we encourage you to apply. Why join Mark Allen Group? Be part of a specialist media business with strong, trusted brands and loyal professional audiences. Work in a hybrid environment that supports focus, collaboration and flexibility. Learn and grow through tailored development, mentoring and hands on experience. Contribute to work that informs, connects and supports industries that matter. Join a culture grounded in passion, creativity, fairness and long term thinking. How to apply Upload your application via our careers site. You may include a short video introduction if you wish (optional). References or recommendations can also be shared (optional). Right to Work: Applicants must have the right to live and work in the UK. We do not offer visa sponsorship. About Us For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future.
Apr 06, 2026
Full time
Commercial Manager - Wound Care Portfolio Hybrid (Herne Hill, 3 days in office) The salary up to £32,000 (DOE) plus generous uncapped commission and company benefits. As Commercial Manager for the Wound Care portfolio, you will play a key role in shaping, delivering and improving commercial activity across print, digital, events and medical education within this market. You will work in a fast-paced, specialist healthcare media environment where commercial awareness, audience insight, and collaboration are key, working across the Journal of Wound Care, the British Journal of Community Nursing, including the BJCN's quarterly Community Wound Care supplement, the BJN's quarterly Tissue Viability supplement, and our Wound Care Handbook platform. Wound Care is a core therapy area within MA Healthcare, delivering trusted content and education to clinicians across the UK and globally. Alongside established print and digital products, the portfolio includes high-profile UK and US events, with clear plans for further growth. This is a great role for someone who enjoys ownership, balancing priorities across print, digital, events and education, and is motivated by seeing their work drive growth in this market and make a real difference for healthcare professionals and patient care. As a Commercial Manager, you will: Own and deliver revenue across print, digital, events and medical education products. Manage and grow a portfolio of UK and international clients, maintaining a high standard of service. Identify and convert new business opportunities, clearly communicating the value of the portfolio. Work closely with the Associate Publisher on sales strategy, budgeting and growth opportunities. Build strong relationships with wound care organisations and associations to increase visibility. Collaborate with editorial, production and marketing teams to deliver campaigns on time. Contribute ideas for new products and services to support portfolio development. Plan and prioritise your work to meet targets and deadlines, with flexibility to travel across the UK. What we're looking for Must-haves: Experience in sales across publishing, media or events, with the ability to deliver against targets. Strong communication skills, able to build rapport and credibility with clients and stakeholders. Excellent organisation and time management, with the ability to manage multiple deadlines. Commercial awareness, with a proactive and tenacious approach to winning and growing business. Confidence working cross-functionally with editorial, marketing and production teams. Nice-to-haves: Experience in healthcare publishing or event sales. Account management experience, with a focus on growing existing relationships. Exposure to international clients or markets. An interest in medical education or healthcare sectors. If you do not meet every requirement but bring transferable skills, sound judgement and fresh thinking, we encourage you to apply. Why join Mark Allen Group? Be part of a specialist media business with strong, trusted brands and loyal professional audiences. Work in a hybrid environment that supports focus, collaboration and flexibility. Learn and grow through tailored development, mentoring and hands on experience. Contribute to work that informs, connects and supports industries that matter. Join a culture grounded in passion, creativity, fairness and long term thinking. How to apply Upload your application via our careers site. You may include a short video introduction if you wish (optional). References or recommendations can also be shared (optional). Right to Work: Applicants must have the right to live and work in the UK. We do not offer visa sponsorship. About Us For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future.
About Us We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there. Our clients include Disney Theatrical Productions, The Royal Shakespeare Company, The Book of Mormon, and Moulin Rouge! The Musical, Hyde Park Winter Wonderland and Elvis Evolution. We're passionate about theatre and live entertainment. Our team is driven by a shared commitment to creativity, collaboration and results. We craft attention-grabbing, award-winning campaigns that make an impact in the ever-changing world of entertainment. As part of our team, you will be immersed in a culture that values ambition, curiosity, and kindness. About the role As Production Executive, you will support our Production Manager and become a key player in delivering our client's out-of-home campaigns, Agency Signage, Front of House, and Newsprint adverts. This is a lively, fast-paced role where your organisational skills and attention to detail will really shine. You'll manage schedules, build in smart planning buffers, and keep workflows running smoothly, all whilst being fully supported by a brilliant team who understand the juggle. What We're Looking For This role is perfect for someone excited to contribute to a creative environment, ideally with previous production project management or marketing experience. You'll work collaboratively across Account Management, Media, and the Studio teams, helping deliver high-quality print collateral that meets our clients' goals while maintaining strong relationships with suppliers, media owners and internal departments. Understanding media formats, timing estimates, and studio workflows will help you keep everything moving smoothly. You'll be self-motivated with a knack for spotting ways to enhance processes and improve efficiency. Working alongside a supportive and collaborative team, you'll bring fresh ideas to the table and help us continually evolve how we work. As part of the Production team, you'll contribute to Dewynters' competitive buying power in a fast-changing market and help cultivate the inclusive, welcoming spirit that defines our agency culture. You will provide support to the Production Manager. Your responsibilities include: Project Management Ensure artwork and installation timings are accurately calculated and adhered to, recognising the importance of meeting deadlines, especially due to the public-facing nature of our work. Perform general administrative tasks as required for the campaign to be a success, including taking meeting notes, and setting up project workflow systems for projects. Adept at handling multiple projects simultaneously, ensuring all aspects of production are executed efficiently and aligned with project timelines. Administration Strong timekeeping skills due to the work you are assisting with being public-facing. Coordinate and manage the flow of OOH proofs between printing, Account Manager and the Design Team ensuring timely delivery and adhering to project deadlines. Monitor the approval process for proofs and notify the team once approvals are received, ensuring a smooth process, minimising delays. Update and maintain OOH and ad list system. Handle various administrative tasks including documentation, record keeping, and preparing reports to track project progress and performance. Manage and work with various artwork file formats, including JPEG, PNG, PDF, EPS and AI, ensuring that all files are properly prepared for digital use. Relationships Have a proactive role in team communication, sharing project information with all levels of the business and external stakeholders. Build strong relationships with suppliers and media owners. Communicate effectively and professionally with colleagues, third parties and anyone who engages with Dewynters. Foster positive relationships across the agency, with some of your core relationships being across Account Management, Media, Social, and the Studio. Your Skills/Qualifications Have previous experience in production or similar role within marketing or a creative agency. Have strong attention to detail and a proactive approach to problem-solving. Currently use Notion to manage the OOH database. Experience of project management tools beneficial. Have strong organisational and time management skills with the ability to work on multiple projects at any one time. Have excellent communication skills. Proficiency in Microsoft Office Suite. Have the ability to work well under pressure and meet tight deadlines. Knowledge of design software. 25 days holiday Flexible / Hybrid working Company pension scheme Medicash Cognitive Behavioural Therapy Ability to purchase additional annual leave Life Assurance Income Protection Season ticket Loan Cycle2Work Scheme Complimentary theatre/entertainment tickets
Apr 06, 2026
Full time
About Us We are DEWYNTERS, the leading integrated advertising agency for live entertainment. Across the worlds of theatre, immersive, festivals and exhibitions, our unique blend of creativity, insights and commercial expertise delivers best-in-class campaigns that place our clients at the centre of attention and keep them there. Our clients include Disney Theatrical Productions, The Royal Shakespeare Company, The Book of Mormon, and Moulin Rouge! The Musical, Hyde Park Winter Wonderland and Elvis Evolution. We're passionate about theatre and live entertainment. Our team is driven by a shared commitment to creativity, collaboration and results. We craft attention-grabbing, award-winning campaigns that make an impact in the ever-changing world of entertainment. As part of our team, you will be immersed in a culture that values ambition, curiosity, and kindness. About the role As Production Executive, you will support our Production Manager and become a key player in delivering our client's out-of-home campaigns, Agency Signage, Front of House, and Newsprint adverts. This is a lively, fast-paced role where your organisational skills and attention to detail will really shine. You'll manage schedules, build in smart planning buffers, and keep workflows running smoothly, all whilst being fully supported by a brilliant team who understand the juggle. What We're Looking For This role is perfect for someone excited to contribute to a creative environment, ideally with previous production project management or marketing experience. You'll work collaboratively across Account Management, Media, and the Studio teams, helping deliver high-quality print collateral that meets our clients' goals while maintaining strong relationships with suppliers, media owners and internal departments. Understanding media formats, timing estimates, and studio workflows will help you keep everything moving smoothly. You'll be self-motivated with a knack for spotting ways to enhance processes and improve efficiency. Working alongside a supportive and collaborative team, you'll bring fresh ideas to the table and help us continually evolve how we work. As part of the Production team, you'll contribute to Dewynters' competitive buying power in a fast-changing market and help cultivate the inclusive, welcoming spirit that defines our agency culture. You will provide support to the Production Manager. Your responsibilities include: Project Management Ensure artwork and installation timings are accurately calculated and adhered to, recognising the importance of meeting deadlines, especially due to the public-facing nature of our work. Perform general administrative tasks as required for the campaign to be a success, including taking meeting notes, and setting up project workflow systems for projects. Adept at handling multiple projects simultaneously, ensuring all aspects of production are executed efficiently and aligned with project timelines. Administration Strong timekeeping skills due to the work you are assisting with being public-facing. Coordinate and manage the flow of OOH proofs between printing, Account Manager and the Design Team ensuring timely delivery and adhering to project deadlines. Monitor the approval process for proofs and notify the team once approvals are received, ensuring a smooth process, minimising delays. Update and maintain OOH and ad list system. Handle various administrative tasks including documentation, record keeping, and preparing reports to track project progress and performance. Manage and work with various artwork file formats, including JPEG, PNG, PDF, EPS and AI, ensuring that all files are properly prepared for digital use. Relationships Have a proactive role in team communication, sharing project information with all levels of the business and external stakeholders. Build strong relationships with suppliers and media owners. Communicate effectively and professionally with colleagues, third parties and anyone who engages with Dewynters. Foster positive relationships across the agency, with some of your core relationships being across Account Management, Media, Social, and the Studio. Your Skills/Qualifications Have previous experience in production or similar role within marketing or a creative agency. Have strong attention to detail and a proactive approach to problem-solving. Currently use Notion to manage the OOH database. Experience of project management tools beneficial. Have strong organisational and time management skills with the ability to work on multiple projects at any one time. Have excellent communication skills. Proficiency in Microsoft Office Suite. Have the ability to work well under pressure and meet tight deadlines. Knowledge of design software. 25 days holiday Flexible / Hybrid working Company pension scheme Medicash Cognitive Behavioural Therapy Ability to purchase additional annual leave Life Assurance Income Protection Season ticket Loan Cycle2Work Scheme Complimentary theatre/entertainment tickets
POSITION: Brand Store General Manager - Jaguar POSTING END DATE: 12/04/2026 LOCATION: Phase 1 - Gaydon, Whitley and London. Phase 2 - Knightsbridge, London (with occasional travel to Gaydon and Whitley as required) SALARY: Competitive JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to 'Live the Exceptional with Soul' by being the proud creators of modern luxury and being guided by a set of behaviours we call our Creators' Code: Customer Love; Unity; Integrity; Growth; Impact. WHAT TO EXPECT Jaguar is an iconic brand with an illustrious heritage that is now undergoing a dramatic transformation. As part of the Re-Imagine strategy for the JLR business, Jaguar will be repositioned as a modern luxury brand and will seek to offer a new end to end client journey, underpinned by an all-electric car portfolio. This exciting opportunity is both a visionary and operational leadership role that will shape the future of our retail presence in London, which will be wholly owned by Jaguar - a first for JLR. THE ROLE Phase 1 - Pre-Opening: During this phase, you will be focussed upon the implementation and set up of the new London store prior to opening. Key Responsibilities: Operations - Working with our central operations team, you'll become familiar with our global operating standards and assessing how this can be localised to the London store. Commercial - Working with our UK NSC Sales team, you'll understand the JLR sales management process and compliance, to lay groundwork for future sales performance. Marketing - Working in collaboration with our Brand teams, implementing the marketing activity plan aligned to our brand standards whilst ensuring it is localised. People - Working in collaboration with our People & Training colleagues, you'll play a crucial part of in the creation of the brand store team. You'll also become familiar with people processes and understanding core training, immersions and luxury experience creation and education requirements. Digital - Working in collaboration with our Digital colleagues, being a central point of contact for all things digital/IT Systems relevant to the brand store. Property - Working in collaboration with our property colleagues to undertake site checks, liaising with third party suppliers and other relevant stakeholders local to the area. Phase 2 - Post Opening During this phase, you will be fully responsible for the day to day running of the store, from client experience, overall commercial performance, operational matters and the experience for your team. Key Responsibilities: Client Experience Delivering an engaging and exceptional client experience that is unique to our brand which is consistently followed. Maintaining long term client relationships to increase exposure and revenue opportunities. Promote the use of client relationship management (CRM) systems and the importance of quality data collection to deliver the best possible client experience. Raising market awareness to maximise revenue opportunities. Leading client events to build new relationships into the brand. Manages any client escalation if required with the utmost professionalism and care to protect the relationship and reputation of our brand. Own the full commercial performance of the store, delivering profitable growth across new vehicle sales and financial services. Lead, inspire, and performance-manage the sales team to consistently achieve sales, margin, and client experience targets. Oversee the complete sales pipeline, ensuring disciplined lead management high conversion discipline, and a data-led understanding of client demand. Set clear sales forecasts, manage and report results rigorously, and implement corrective that strengthen brand equity, client acquisition, and sales revenue. Run structured sales reviews and coaching to build a high-performance culture aligned with both commercial outcomes and brand ambition. Operations Ensure the store operates to the highest standards of compliance, safety, and brand integrity in line with brand policy. Drive operational performance through effective use of systems, data, and reporting. Continuously improve processes to elevate efficiency and the client experience. Strengthen the brand's presence in the local area through proactive community and partnership activity. Provide clear operational insights and feedback to the wider business to enhance performance and future planning. Lead the store sustainably in line with the company's environmental objectives. Your Team Driving high performance of your teams consistently and providing support where required, through coaching and feedback. Living and breathing the values of JLR and the culture of Jaguar and bring this to life by positively role modelling these principles. Encouraging and welcoming the team to come up with new ideas to improve the store performance and new ways of working. Embracing diversity, so that everyone feels valued and included. Ensure that all of the team represent the brand as required and to standard. Adhering to our people processes to enhance the employee experience and maintain consistency, such as regular check-in's, providing feedback and areas of development. Ensuring your team understand the importance of education for both self-development and for client service. Success Indicators Meeting or exceeding commercial (revenue/margin/profit/loss) and sales performance targets (target unit sales). Consistently achieving and out-performing levels of client service feedback, net promoter scores and employee net promoter scores. Being a positive ambassador whilst also achieving positive outcomes from training and education. Successful implementation of marketing initiatives. Positive brand image within the local area. Successfully positioning and leading by example, the Jaguar brand store as a 'Halo' Retailer. Sharing your experiences and knowledge for the benefit of others within the Jaguar network. WHAT YOU'LL NEED Essential Knowledge, Skills and Experience Proven experience within luxury automotive retailing, minimum of 3 years is preferred. Experience in successfully building a team from day one, within a similar environment. Proven experience of delivering exceptional levels of client service and revenue. Proven track record of direct commercial, sales and financial performance management.Knowledge and understanding of luxury automotive operations and in particular, the demands and lifestyles of HNW and UHNW clients. Knowledge of the London area, specifically with regards to other luxury automotive environments, including hospitality and other relevant social areas which could be relevant for our clients. Strong analytical skills - able to use data to drive analysis and results and create action plans based on data insights. Capable of seeing the 'bigger picture' and thinking strategically. Attention to detail and high degree of accuracy. Experience born in a retail environment, particularly during a set-up phase. Fluency in English, whilst another language is desirable. A knowledge of 'back office' accounting and forecasting. Personal Profile Demonstrates our Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact. You live and breathe both a client and people centric mindset with a true focus on creating loyal brand advocates. You build engaged, supported and inspired teams. Thanks to your commitment to people development, you challenge individuals to grow themselves and their career with us. You believe in leading with your people with a constant focus on how we can leverage the client experience a little more in every interaction. You are someone who believes in empowerment, setting clear objectives and frameworks but with a trust in your talented team to deliver above and beyond expectations. You are compelled to dive into the data and understand the stories behind the numbers in order to leverage best practice and quickly fix problems. You are not afraid receive or give in the moment feedback. We want you to be fearless in your pursuit of truly incredible client centric experience and loyalty for a lifetime. You have integrity and empathy who holds the client experience and the experience of their team, above all else, even when it is challenged. What we can offer you Possibly a 'once in a career lifetime' opportunity, this is your chance to join us on our journey of something quite incredible, and you'll be at the very heart of it. We will also offer a competitive renumeration package, which includes two management vehicles, enhanced bonus scheme and many more benefits. We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. JLR is committed to equal opportunity for all. At JLR we are passionate about our people. They are at the heart of our business . click apply for full job details
Apr 06, 2026
Full time
POSITION: Brand Store General Manager - Jaguar POSTING END DATE: 12/04/2026 LOCATION: Phase 1 - Gaydon, Whitley and London. Phase 2 - Knightsbridge, London (with occasional travel to Gaydon and Whitley as required) SALARY: Competitive JLR is reimagining the future of modern luxury by design through our distinct British brands. Our purpose is to 'Live the Exceptional with Soul' by being the proud creators of modern luxury and being guided by a set of behaviours we call our Creators' Code: Customer Love; Unity; Integrity; Growth; Impact. WHAT TO EXPECT Jaguar is an iconic brand with an illustrious heritage that is now undergoing a dramatic transformation. As part of the Re-Imagine strategy for the JLR business, Jaguar will be repositioned as a modern luxury brand and will seek to offer a new end to end client journey, underpinned by an all-electric car portfolio. This exciting opportunity is both a visionary and operational leadership role that will shape the future of our retail presence in London, which will be wholly owned by Jaguar - a first for JLR. THE ROLE Phase 1 - Pre-Opening: During this phase, you will be focussed upon the implementation and set up of the new London store prior to opening. Key Responsibilities: Operations - Working with our central operations team, you'll become familiar with our global operating standards and assessing how this can be localised to the London store. Commercial - Working with our UK NSC Sales team, you'll understand the JLR sales management process and compliance, to lay groundwork for future sales performance. Marketing - Working in collaboration with our Brand teams, implementing the marketing activity plan aligned to our brand standards whilst ensuring it is localised. People - Working in collaboration with our People & Training colleagues, you'll play a crucial part of in the creation of the brand store team. You'll also become familiar with people processes and understanding core training, immersions and luxury experience creation and education requirements. Digital - Working in collaboration with our Digital colleagues, being a central point of contact for all things digital/IT Systems relevant to the brand store. Property - Working in collaboration with our property colleagues to undertake site checks, liaising with third party suppliers and other relevant stakeholders local to the area. Phase 2 - Post Opening During this phase, you will be fully responsible for the day to day running of the store, from client experience, overall commercial performance, operational matters and the experience for your team. Key Responsibilities: Client Experience Delivering an engaging and exceptional client experience that is unique to our brand which is consistently followed. Maintaining long term client relationships to increase exposure and revenue opportunities. Promote the use of client relationship management (CRM) systems and the importance of quality data collection to deliver the best possible client experience. Raising market awareness to maximise revenue opportunities. Leading client events to build new relationships into the brand. Manages any client escalation if required with the utmost professionalism and care to protect the relationship and reputation of our brand. Own the full commercial performance of the store, delivering profitable growth across new vehicle sales and financial services. Lead, inspire, and performance-manage the sales team to consistently achieve sales, margin, and client experience targets. Oversee the complete sales pipeline, ensuring disciplined lead management high conversion discipline, and a data-led understanding of client demand. Set clear sales forecasts, manage and report results rigorously, and implement corrective that strengthen brand equity, client acquisition, and sales revenue. Run structured sales reviews and coaching to build a high-performance culture aligned with both commercial outcomes and brand ambition. Operations Ensure the store operates to the highest standards of compliance, safety, and brand integrity in line with brand policy. Drive operational performance through effective use of systems, data, and reporting. Continuously improve processes to elevate efficiency and the client experience. Strengthen the brand's presence in the local area through proactive community and partnership activity. Provide clear operational insights and feedback to the wider business to enhance performance and future planning. Lead the store sustainably in line with the company's environmental objectives. Your Team Driving high performance of your teams consistently and providing support where required, through coaching and feedback. Living and breathing the values of JLR and the culture of Jaguar and bring this to life by positively role modelling these principles. Encouraging and welcoming the team to come up with new ideas to improve the store performance and new ways of working. Embracing diversity, so that everyone feels valued and included. Ensure that all of the team represent the brand as required and to standard. Adhering to our people processes to enhance the employee experience and maintain consistency, such as regular check-in's, providing feedback and areas of development. Ensuring your team understand the importance of education for both self-development and for client service. Success Indicators Meeting or exceeding commercial (revenue/margin/profit/loss) and sales performance targets (target unit sales). Consistently achieving and out-performing levels of client service feedback, net promoter scores and employee net promoter scores. Being a positive ambassador whilst also achieving positive outcomes from training and education. Successful implementation of marketing initiatives. Positive brand image within the local area. Successfully positioning and leading by example, the Jaguar brand store as a 'Halo' Retailer. Sharing your experiences and knowledge for the benefit of others within the Jaguar network. WHAT YOU'LL NEED Essential Knowledge, Skills and Experience Proven experience within luxury automotive retailing, minimum of 3 years is preferred. Experience in successfully building a team from day one, within a similar environment. Proven experience of delivering exceptional levels of client service and revenue. Proven track record of direct commercial, sales and financial performance management.Knowledge and understanding of luxury automotive operations and in particular, the demands and lifestyles of HNW and UHNW clients. Knowledge of the London area, specifically with regards to other luxury automotive environments, including hospitality and other relevant social areas which could be relevant for our clients. Strong analytical skills - able to use data to drive analysis and results and create action plans based on data insights. Capable of seeing the 'bigger picture' and thinking strategically. Attention to detail and high degree of accuracy. Experience born in a retail environment, particularly during a set-up phase. Fluency in English, whilst another language is desirable. A knowledge of 'back office' accounting and forecasting. Personal Profile Demonstrates our Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact. You live and breathe both a client and people centric mindset with a true focus on creating loyal brand advocates. You build engaged, supported and inspired teams. Thanks to your commitment to people development, you challenge individuals to grow themselves and their career with us. You believe in leading with your people with a constant focus on how we can leverage the client experience a little more in every interaction. You are someone who believes in empowerment, setting clear objectives and frameworks but with a trust in your talented team to deliver above and beyond expectations. You are compelled to dive into the data and understand the stories behind the numbers in order to leverage best practice and quickly fix problems. You are not afraid receive or give in the moment feedback. We want you to be fearless in your pursuit of truly incredible client centric experience and loyalty for a lifetime. You have integrity and empathy who holds the client experience and the experience of their team, above all else, even when it is challenged. What we can offer you Possibly a 'once in a career lifetime' opportunity, this is your chance to join us on our journey of something quite incredible, and you'll be at the very heart of it. We will also offer a competitive renumeration package, which includes two management vehicles, enhanced bonus scheme and many more benefits. We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. JLR is committed to equal opportunity for all. At JLR we are passionate about our people. They are at the heart of our business . click apply for full job details
VodafoneThree - Mobile Benchmark LeadNewbury, United Kingdom Location: Newburyor London+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What You'll Do We're creating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers' experience and create a best-in-class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.There are very few moments in our careers where we can feel the ground shifting beneath us, where we can sense that something bigger than we've known before is taking shape. We're not just building a company. We're going to build a culture, a legacy and a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience, in what it is a career-defining opportunity.This role leads the Benchmark function within Mobile Network Quality team, ensuring mobile network performance aligns with benchmark priorities and business needs (marketing claims). It requires strong technical insight and analytical processes to drive continuous improvement and stakeholder confidence. It provides regular competitor intelligence insights Act as the subject matter expert on mobile performance, specialized in benchmarking aspect of it (drive-test and crowd-data based), within NQCXI department, enabling effective prioritization of wider Networks department actions to achieve business required marketing claims (e.g. UK's Best Network, UK's Most Reliable network, etc.). Develop and maintain geographic mobile performance model, which precisely quantifies geographical areas and systematic issues which are essential for the achievement of business required marketing claims. Lead the analysis and provide regular insights into mobile benchmark results, including the competitor intelligence, to assure VodafoneThree competitiveness on the market. Represent NQCXI department in mobile network forums, building strong relationships, to provide timely information to NQCXI team on ongoing RAN activities, and to provide impact analysis of said RAN activities to benchmarking. Drive continuous improvement of team's analytical expertise and capability Provide technical leadership and mentoring to junior analysts and mobile performance reporting teams within wider NQCXI department, fostering a culture of innovation and accountability. Who You Are In-depth understanding of mobile network technologies, including 2G (GSM), 3G (UMTS), 4G (LTE), and 5G NR, with a focus on radio access network (RAN) architecture and performance characteristics. In-depth understanding of mobile benchmarking methodologies, drive-test and crowd-data based. Expertise in mobile network optimisation techniques, such as handover parameter tuning, neighbour cell management, load balancing, interference mitigation strategies, etc. Strong command of statistical modelling and data science techniques, including regression analysis, clustering, and time-series forecasting, to quantify customer dissatisfaction and predict network performance impacts. Knowledge of key mobile performance KPIs, such as call setup success rate (CSSR), drop call rate (DCR), throughput, latency, and coverage metrics, and how they correlate with customer experience indicators like rNPS. Understanding of mobile network planning and deployment processes, including spectrum management, site rollout, and RAN upgrades, to assess and communicate customer impact. Ability to translate complex technical models and performance insights into clear, compelling narratives, tailored for both technical and non-technical audiences, enabling effective decision-making across the business. Experience mentoring technical teams, with the ability to guide junior analysts and reporting teams in analytical best practices, model development, and performance interpretation. We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as
Apr 06, 2026
Full time
VodafoneThree - Mobile Benchmark LeadNewbury, United Kingdom Location: Newburyor London+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What You'll Do We're creating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers' experience and create a best-in-class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.There are very few moments in our careers where we can feel the ground shifting beneath us, where we can sense that something bigger than we've known before is taking shape. We're not just building a company. We're going to build a culture, a legacy and a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience, in what it is a career-defining opportunity.This role leads the Benchmark function within Mobile Network Quality team, ensuring mobile network performance aligns with benchmark priorities and business needs (marketing claims). It requires strong technical insight and analytical processes to drive continuous improvement and stakeholder confidence. It provides regular competitor intelligence insights Act as the subject matter expert on mobile performance, specialized in benchmarking aspect of it (drive-test and crowd-data based), within NQCXI department, enabling effective prioritization of wider Networks department actions to achieve business required marketing claims (e.g. UK's Best Network, UK's Most Reliable network, etc.). Develop and maintain geographic mobile performance model, which precisely quantifies geographical areas and systematic issues which are essential for the achievement of business required marketing claims. Lead the analysis and provide regular insights into mobile benchmark results, including the competitor intelligence, to assure VodafoneThree competitiveness on the market. Represent NQCXI department in mobile network forums, building strong relationships, to provide timely information to NQCXI team on ongoing RAN activities, and to provide impact analysis of said RAN activities to benchmarking. Drive continuous improvement of team's analytical expertise and capability Provide technical leadership and mentoring to junior analysts and mobile performance reporting teams within wider NQCXI department, fostering a culture of innovation and accountability. Who You Are In-depth understanding of mobile network technologies, including 2G (GSM), 3G (UMTS), 4G (LTE), and 5G NR, with a focus on radio access network (RAN) architecture and performance characteristics. In-depth understanding of mobile benchmarking methodologies, drive-test and crowd-data based. Expertise in mobile network optimisation techniques, such as handover parameter tuning, neighbour cell management, load balancing, interference mitigation strategies, etc. Strong command of statistical modelling and data science techniques, including regression analysis, clustering, and time-series forecasting, to quantify customer dissatisfaction and predict network performance impacts. Knowledge of key mobile performance KPIs, such as call setup success rate (CSSR), drop call rate (DCR), throughput, latency, and coverage metrics, and how they correlate with customer experience indicators like rNPS. Understanding of mobile network planning and deployment processes, including spectrum management, site rollout, and RAN upgrades, to assess and communicate customer impact. Ability to translate complex technical models and performance insights into clear, compelling narratives, tailored for both technical and non-technical audiences, enabling effective decision-making across the business. Experience mentoring technical teams, with the ability to guide junior analysts and reporting teams in analytical best practices, model development, and performance interpretation. We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as
Sr Technical Customer Success Manager (French speaking, 12 mth FTC) London, UK Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best in class solution for product, data, and marketing teams. Learn more at Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers. We have a current opening for a maternity leave cover on a 12 month fixed term contract. The Technical Customer Success Manager is a senior strategic operator and the primary owner of the customer deployment, adoption, and outcomes from presales through renewal and expansion. They bring expert level Amplitude product knowledge and deep fluency in customer technical ecosystems-data foundations, taxonomy, instrumentation patterns, MCP integrations, and architecture-using that context to deploy use cases, close adoption gaps, and prescribe what good looks like at each maturity stage. The Technical Customer Success Manager is execution first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer's environment. They build trusted relationships with power users and technical champions, while maintaining the business acumen to connect product outcomes to commercial value and executive priorities. They are the persistent, continuous presence the customer experiences as "Amplitude"-no handoffs, no gaps, no ambiguity about who owns the outcome. You enjoy working in a fast paced environment where you wear many hats. You get equally excited by growing your book of business in partnership with sales as you do by helping a customer on their success journey. You apply a growth mindset to learning new technical and job skills. You bring strong organization, problem solving, and communication skills along with a passion for working with customers. As a Sr. Technical Customer Success Manager, you will: Be responsible for supporting scope of services and use case alignment pre sales and delivery through implementation and deployment of use cases Partner with Account Executives to develop and execute a plan for driving results within your portfolio, working collaboratively to secure successful renewals and expansions Leverage customer data to proactively monitor account health, drive adoption and identify opportunities to help customers acquire maximum value from Amplitude Provide expertise to help customers derive valuable insights from our highly technical product Gain a deep understanding of the business needs of your clients and how Amplitude provides value in driving to those outcomes to plan and deliver value based business reviews with client executives Innovate when it comes to managing a portfolio of Enterprise and Emerging Enterprise accounts (30-40) and share ideas for driving efficiencies and develop best practices that will scale as the business grows Champion the needs of the market and serve as internal advocate for customers Effectively prioritize in order to deliver on key business objectives across your portfolio Critical Skills Profile Strategic Consultation: Opinionated and prescriptive with strong objection handling. Says no to bad implementation patterns; prescribes certified architectures; holds customers accountable to their own defined success criteria. Business and Use Case Acumen: Starting from presales through renewal/expansion, understand customer business, critical use cases and business challenges and prescribe deployment plan to achieve desired goals. Ecosystem, AI and Data Fluency: Comfortable with Amplitude data architecture, taxonomy design, instrumentation methods, and AI/agent setup and workflows - enough to unlock desired use cases, diagnose problems and guide supporting teams (CSA, Partner, etc) Hands on Product Expertise: review dashboards/agents live with customers, runs AI analytics sessions/workbooks, co configures Amplitude agents, understand the customer business context and identify growth opportunities Action Oriented Program Management: Extreme ownership to drive accountability from deployment to ongoing success, including project timeline, and customer milestone cadence across a book. Escalate and know when to effectively pull in resources. Deployment Management: the Technical Customer Success Manager is accountable for deployment quality even on partner led accounts. They must join kickoff, accountable for clean taxonomy, monitor partner health, and elevate PDM when quality issues arise. This is a net new responsibility vs. today's CSM. Relationship Builder: contributes to build and maintain EB relationships independently around deployment, adoption and maturity - does not rely on AE to hold these conversations - nurture power users and technical champions Champion Health Awareness: proactively detects changes in customer engagement, sponsor changes, and data drift before they become churn signals, ability to identify signals and action on them AI Innovation & Proficiency: Constantly innovate to embed AI in day to day workflow to improve efficiency and customer outcomes Experiment, iterate and share best practices. Portfolio Prioritization: You are responsible for retention in your territory. Ruthlessly prioritize your time and the resources around you to drive customer growth. Staying Safe - Protect Yourself From Recruitment Fraud. We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Apr 06, 2026
Full time
Sr Technical Customer Success Manager (French speaking, 12 mth FTC) London, UK Amplitude is the leading AI analytics platform, helping over 4,700 customers-including Atlassian, Burger King, NBCUniversal, and Square-build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked across multiple categories in G2's Winter 2026 Report, Amplitude is the best in class solution for product, data, and marketing teams. Learn more at Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion-one focused on psychological safety, empathy, and human connection-that will allow employees of all backgrounds to thrive. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers. We have a current opening for a maternity leave cover on a 12 month fixed term contract. The Technical Customer Success Manager is a senior strategic operator and the primary owner of the customer deployment, adoption, and outcomes from presales through renewal and expansion. They bring expert level Amplitude product knowledge and deep fluency in customer technical ecosystems-data foundations, taxonomy, instrumentation patterns, MCP integrations, and architecture-using that context to deploy use cases, close adoption gaps, and prescribe what good looks like at each maturity stage. The Technical Customer Success Manager is execution first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer's environment. They build trusted relationships with power users and technical champions, while maintaining the business acumen to connect product outcomes to commercial value and executive priorities. They are the persistent, continuous presence the customer experiences as "Amplitude"-no handoffs, no gaps, no ambiguity about who owns the outcome. You enjoy working in a fast paced environment where you wear many hats. You get equally excited by growing your book of business in partnership with sales as you do by helping a customer on their success journey. You apply a growth mindset to learning new technical and job skills. You bring strong organization, problem solving, and communication skills along with a passion for working with customers. As a Sr. Technical Customer Success Manager, you will: Be responsible for supporting scope of services and use case alignment pre sales and delivery through implementation and deployment of use cases Partner with Account Executives to develop and execute a plan for driving results within your portfolio, working collaboratively to secure successful renewals and expansions Leverage customer data to proactively monitor account health, drive adoption and identify opportunities to help customers acquire maximum value from Amplitude Provide expertise to help customers derive valuable insights from our highly technical product Gain a deep understanding of the business needs of your clients and how Amplitude provides value in driving to those outcomes to plan and deliver value based business reviews with client executives Innovate when it comes to managing a portfolio of Enterprise and Emerging Enterprise accounts (30-40) and share ideas for driving efficiencies and develop best practices that will scale as the business grows Champion the needs of the market and serve as internal advocate for customers Effectively prioritize in order to deliver on key business objectives across your portfolio Critical Skills Profile Strategic Consultation: Opinionated and prescriptive with strong objection handling. Says no to bad implementation patterns; prescribes certified architectures; holds customers accountable to their own defined success criteria. Business and Use Case Acumen: Starting from presales through renewal/expansion, understand customer business, critical use cases and business challenges and prescribe deployment plan to achieve desired goals. Ecosystem, AI and Data Fluency: Comfortable with Amplitude data architecture, taxonomy design, instrumentation methods, and AI/agent setup and workflows - enough to unlock desired use cases, diagnose problems and guide supporting teams (CSA, Partner, etc) Hands on Product Expertise: review dashboards/agents live with customers, runs AI analytics sessions/workbooks, co configures Amplitude agents, understand the customer business context and identify growth opportunities Action Oriented Program Management: Extreme ownership to drive accountability from deployment to ongoing success, including project timeline, and customer milestone cadence across a book. Escalate and know when to effectively pull in resources. Deployment Management: the Technical Customer Success Manager is accountable for deployment quality even on partner led accounts. They must join kickoff, accountable for clean taxonomy, monitor partner health, and elevate PDM when quality issues arise. This is a net new responsibility vs. today's CSM. Relationship Builder: contributes to build and maintain EB relationships independently around deployment, adoption and maturity - does not rely on AE to hold these conversations - nurture power users and technical champions Champion Health Awareness: proactively detects changes in customer engagement, sponsor changes, and data drift before they become churn signals, ability to identify signals and action on them AI Innovation & Proficiency: Constantly innovate to embed AI in day to day workflow to improve efficiency and customer outcomes Experiment, iterate and share best practices. Portfolio Prioritization: You are responsible for retention in your territory. Ruthlessly prioritize your time and the resources around you to drive customer growth. Staying Safe - Protect Yourself From Recruitment Fraud. We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. As set forth in Amplitude's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Keysight Technologies SAles Spain SL.
Wokingham, Berkshire
Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our 15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Support the development of the assigned territory and partner ecosystem to contribute to revenue growth, pipeline quality, and new customer acquisition. Assist in the execution of structured joint business plans with partners and direct sales teams, supporting focus accounts, priority segments, and quarterly action plans. Conduct regular customer visits, independently for standard opportunities and jointly with channel partners or senior sales teams for more complex cases. Execute a structured visit and prospecting plan to help generate new pipeline and support funnel conversion. Support business development activities within transactional and distribution scope accounts. Participate in customer meetings, basic technical discussions, and live instrument demonstrations, progressively building technical confidence and qualification skills. Support the delivery of technical seminars, workshops, and partner enablement sessions on Test and Measurement solutions including oscilloscopes, data acquisition, LCR meters, signal generators, signal analyzers, RF and power applications. Provide first level technical and commercial support to partner sales teams, reinforcing value based positioning and correct product selection. Identify and prospect new accounts in strategic segments such as Automotive, Defense, Wireless, Semiconductor, Education, Quantum, and Industrial markets under senior guidance. Work closely with the Channel Account Manager, Partners Account Manager & Direct Sales teams to ensure aligned execution and proper territory coverage. Promote adoption of the e commerce platform and support partners in digital engagement and order processes. Maintain disciplined pipeline tracking, forecasting updates, deal registration follow up, and CRM hygiene. Support promotional campaigns, new product introductions, and regional initiatives to accelerate sell in and sell through. Contribute to regular business reviews and provide structured feedback on territory performance and action plans. Qualifications Bachelor's or Master's degree in Electronics Engineering, Electrical Engineering, Telecommunications, or a related technical field. Engineering School degree preferred. Recent graduate or up to 2 years of experience in electronics, RF, digital, or a related technical environment. Internship, thesis, or first professional experience in Test and Measurement, R&D, or technical support is a strong advantage. Strong interest in technical sales, channel support, and customer facing roles within a distribution or manufacturer environment. Foundational knowledge of Electronic Test and Measurement instruments such as oscilloscopes, signal generators, spectrum analyzers, power supplies, or RF measurement solutions. Basic understanding of test software environments or automated test concepts is an advantage. General understanding of electronics applications in industries such as Automotive, Industrial, IoT, Wireless, Aerospace and Defense, Semiconductor, Education, or emerging technologies. Motivation to develop both technical expertise and commercial skills including opportunity qualification, value based positioning, and pipeline management. Good communication and presentation skills, with the ability to engage engineers and technical stakeholders. Fluency in English and French is mandatory. Additional European languages are considered a plus. Valid UK driving licence and willingness to travel within the assigned territory. Valid work and travel authorization within the European Union. Careers Privacy Statement Keysight is an Equal Opportunity Employer.
Apr 06, 2026
Full time
Overview Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our 15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. Our award winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Responsibilities Support the development of the assigned territory and partner ecosystem to contribute to revenue growth, pipeline quality, and new customer acquisition. Assist in the execution of structured joint business plans with partners and direct sales teams, supporting focus accounts, priority segments, and quarterly action plans. Conduct regular customer visits, independently for standard opportunities and jointly with channel partners or senior sales teams for more complex cases. Execute a structured visit and prospecting plan to help generate new pipeline and support funnel conversion. Support business development activities within transactional and distribution scope accounts. Participate in customer meetings, basic technical discussions, and live instrument demonstrations, progressively building technical confidence and qualification skills. Support the delivery of technical seminars, workshops, and partner enablement sessions on Test and Measurement solutions including oscilloscopes, data acquisition, LCR meters, signal generators, signal analyzers, RF and power applications. Provide first level technical and commercial support to partner sales teams, reinforcing value based positioning and correct product selection. Identify and prospect new accounts in strategic segments such as Automotive, Defense, Wireless, Semiconductor, Education, Quantum, and Industrial markets under senior guidance. Work closely with the Channel Account Manager, Partners Account Manager & Direct Sales teams to ensure aligned execution and proper territory coverage. Promote adoption of the e commerce platform and support partners in digital engagement and order processes. Maintain disciplined pipeline tracking, forecasting updates, deal registration follow up, and CRM hygiene. Support promotional campaigns, new product introductions, and regional initiatives to accelerate sell in and sell through. Contribute to regular business reviews and provide structured feedback on territory performance and action plans. Qualifications Bachelor's or Master's degree in Electronics Engineering, Electrical Engineering, Telecommunications, or a related technical field. Engineering School degree preferred. Recent graduate or up to 2 years of experience in electronics, RF, digital, or a related technical environment. Internship, thesis, or first professional experience in Test and Measurement, R&D, or technical support is a strong advantage. Strong interest in technical sales, channel support, and customer facing roles within a distribution or manufacturer environment. Foundational knowledge of Electronic Test and Measurement instruments such as oscilloscopes, signal generators, spectrum analyzers, power supplies, or RF measurement solutions. Basic understanding of test software environments or automated test concepts is an advantage. General understanding of electronics applications in industries such as Automotive, Industrial, IoT, Wireless, Aerospace and Defense, Semiconductor, Education, or emerging technologies. Motivation to develop both technical expertise and commercial skills including opportunity qualification, value based positioning, and pipeline management. Good communication and presentation skills, with the ability to engage engineers and technical stakeholders. Fluency in English and French is mandatory. Additional European languages are considered a plus. Valid UK driving licence and willingness to travel within the assigned territory. Valid work and travel authorization within the European Union. Careers Privacy Statement Keysight is an Equal Opportunity Employer.
Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support
Apr 06, 2026
Full time
Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support
General Manager page is loaded General Managerlocations: 3111 - Cheltenham Malltime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 16, 2026 (30+ days left to apply)job requisition id: JR-1234 CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY Chipotle is growing fast - we're opening a restaurant almost every day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you'll hire and develop great people, build a winning culture, and run a strong business. You'll join a team that's committed to Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn more! WHAT'S IN IT FOR YOU Medical, dental, and vision insurance & retirement savings plan Quarterly bonus program Opportunities for people development bonuses Tuition assistance (subject to eligibility requirements) Paid time off Holiday closures WHAT YOU'LL DO Be guest obsessed - uphold top-notch standards of excellence and hospitality Ensure speed of service, accuracy, and positive guest obsessed experience Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle's training tools and resources Direct our team members to deliver accurate and on-time digital orders Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing you get the idea) Ensure the dining room remains clean and the restaurant is always guest-ready Uphold food safety, operational, and compliance standards Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation WHAT YOU'LL BRING TO THE TABLE A Guest Obsessed passion for hospitality Friendly and enthusiastic attitude Genuine enthusiasm for people development and leading others Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)The physical work environment includes working in a fast-paced kitchen environment and interacting with customers. The role requires the ability to stand and walk around the restaurant for 10 hours a day, lift 50lbs./25kgs., and other physical activities necessary to complete the responsibilities of the job. It includes working around varied temperatures, tasting and preparing food, and strong communication with the Chipotle team and customers. WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit . Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe.With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit .
Apr 05, 2026
Full time
General Manager page is loaded General Managerlocations: 3111 - Cheltenham Malltime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 16, 2026 (30+ days left to apply)job requisition id: JR-1234 CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY Chipotle is growing fast - we're opening a restaurant almost every day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you'll hire and develop great people, build a winning culture, and run a strong business. You'll join a team that's committed to Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn more! WHAT'S IN IT FOR YOU Medical, dental, and vision insurance & retirement savings plan Quarterly bonus program Opportunities for people development bonuses Tuition assistance (subject to eligibility requirements) Paid time off Holiday closures WHAT YOU'LL DO Be guest obsessed - uphold top-notch standards of excellence and hospitality Ensure speed of service, accuracy, and positive guest obsessed experience Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle's training tools and resources Direct our team members to deliver accurate and on-time digital orders Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing you get the idea) Ensure the dining room remains clean and the restaurant is always guest-ready Uphold food safety, operational, and compliance standards Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation WHAT YOU'LL BRING TO THE TABLE A Guest Obsessed passion for hospitality Friendly and enthusiastic attitude Genuine enthusiasm for people development and leading others Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)The physical work environment includes working in a fast-paced kitchen environment and interacting with customers. The role requires the ability to stand and walk around the restaurant for 10 hours a day, lift 50lbs./25kgs., and other physical activities necessary to complete the responsibilities of the job. It includes working around varied temperatures, tasting and preparing food, and strong communication with the Chipotle team and customers. WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit . Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe.With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit .
Location: Remote or hybrid (London office) Contract: 1 to 2 months, starting mid-March Rate: Day rate, dependent on experience SINE Digital is looking for an experienced Freelance Paid Social Manager to support our team during a busy campaign period. This is a hands on role focused on campaign execution and optimisation across key social platforms. You will work closely with our Paid Social team to manage campaigns that drive ticket sales and audience growth for leading West End productions and cultural organisations. What you'll be doing Setting up and managing paid social campaigns across platforms such as Meta, TikTok, Snapchat, LinkedIn, Pinterest, and Reddit Monitoring performance and implementing optimisations to improve campaign results Supporting audience targeting, creative testing, and budget pacing Ensuring campaigns follow platform and internal best practices Contributing to performance reporting and surfacing actionable insights About SINE Digital SINE Digital is a global media, technology, and insights company specialising in live entertainment marketing. We work with world class clients across the West End, Broadway, and major cultural institutions including The Royal Ballet & Opera, Nederlander Theatres, LW Theatres, and The Royal Court. If you are an experienced Paid Social freelancer available from mid March for a short term contract, we would love to hear from you. Strong hands on experience managing paid social campaigns, particularly within Meta Ads Manager Comfortable working across multiple accounts and campaigns in a fast paced agency environment Confident analysing performance data and making optimisation decisions Detail oriented and able to work independently while collaborating with a wider team
Apr 05, 2026
Full time
Location: Remote or hybrid (London office) Contract: 1 to 2 months, starting mid-March Rate: Day rate, dependent on experience SINE Digital is looking for an experienced Freelance Paid Social Manager to support our team during a busy campaign period. This is a hands on role focused on campaign execution and optimisation across key social platforms. You will work closely with our Paid Social team to manage campaigns that drive ticket sales and audience growth for leading West End productions and cultural organisations. What you'll be doing Setting up and managing paid social campaigns across platforms such as Meta, TikTok, Snapchat, LinkedIn, Pinterest, and Reddit Monitoring performance and implementing optimisations to improve campaign results Supporting audience targeting, creative testing, and budget pacing Ensuring campaigns follow platform and internal best practices Contributing to performance reporting and surfacing actionable insights About SINE Digital SINE Digital is a global media, technology, and insights company specialising in live entertainment marketing. We work with world class clients across the West End, Broadway, and major cultural institutions including The Royal Ballet & Opera, Nederlander Theatres, LW Theatres, and The Royal Court. If you are an experienced Paid Social freelancer available from mid March for a short term contract, we would love to hear from you. Strong hands on experience managing paid social campaigns, particularly within Meta Ads Manager Comfortable working across multiple accounts and campaigns in a fast paced agency environment Confident analysing performance data and making optimisation decisions Detail oriented and able to work independently while collaborating with a wider team
11525AW1 £50k - 55k per year Pensions Administration Manager Reading Hybrid Permanent, Full Time £50,000 - £55,000 We are currently recruiting for an experienced Pensions Administration Manager on behalf of one of our clients, a leading UK pensions consultancy with a team of around 2,000 specialists across 15 offices nationwide, administering pensions for over one million members. This is a newly created role based in their Reading office, ideally suited to someone with a strong background in Defined Benefit pension schemes and pensions administration management. It's a varied and high-profile position offering real scope to make an impact across client relationships, team leadership and business development. The role Lead pensions administration services for an assigned client portfolio Manage day-to-day relationships with trustees and corporate clients, attending meetings as required Provide expert advice on pensions queries and stay current with legislative developments Oversee annual and ad-hoc projects including renewals, benefit statements, pension increases and scheme returns Manage total team workflow, set objectives and drive performance Mentor junior colleagues and present technical matters at team meetings Take ownership of administration billing, time recording and ensuring targets are met Participate in new business pitches and marketing initiatives Lead internal audits and identify process improvements Conduct appraisals, handle recruitment and manage HR and performance matters Build strong working relationships across internal teams including Payroll, Accounts and Consulting What our client is looking for Substantial experience in DB pensions administration, including leavers, retirements, deaths, transfers, benefit statements and pension increases Thorough knowledge of pensions legislation and the ability to keep pace with changes Proven supervisory and management experience, including appraisals, performance management and recruitment Third-party pensions administration experience preferred; strong in-house experience also considered Previous project management experience in a pensions context Comfortable presenting to clients and at trustee meetings Numerically confident, evidenced by experience or academic background Proficient in Microsoft Word, Excel, Outlook and PowerPoint What's on offer Salary of £50,000 - £55,000 Annual discretionary bonus 25 days holiday with buy/sell flexibility Pension matching Private healthcare plans Life assurance Digital GP service Flexible benefits scheme and retailer discounts Paid volunteer days If this sounds like your next move, please apply. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Apr 05, 2026
Full time
11525AW1 £50k - 55k per year Pensions Administration Manager Reading Hybrid Permanent, Full Time £50,000 - £55,000 We are currently recruiting for an experienced Pensions Administration Manager on behalf of one of our clients, a leading UK pensions consultancy with a team of around 2,000 specialists across 15 offices nationwide, administering pensions for over one million members. This is a newly created role based in their Reading office, ideally suited to someone with a strong background in Defined Benefit pension schemes and pensions administration management. It's a varied and high-profile position offering real scope to make an impact across client relationships, team leadership and business development. The role Lead pensions administration services for an assigned client portfolio Manage day-to-day relationships with trustees and corporate clients, attending meetings as required Provide expert advice on pensions queries and stay current with legislative developments Oversee annual and ad-hoc projects including renewals, benefit statements, pension increases and scheme returns Manage total team workflow, set objectives and drive performance Mentor junior colleagues and present technical matters at team meetings Take ownership of administration billing, time recording and ensuring targets are met Participate in new business pitches and marketing initiatives Lead internal audits and identify process improvements Conduct appraisals, handle recruitment and manage HR and performance matters Build strong working relationships across internal teams including Payroll, Accounts and Consulting What our client is looking for Substantial experience in DB pensions administration, including leavers, retirements, deaths, transfers, benefit statements and pension increases Thorough knowledge of pensions legislation and the ability to keep pace with changes Proven supervisory and management experience, including appraisals, performance management and recruitment Third-party pensions administration experience preferred; strong in-house experience also considered Previous project management experience in a pensions context Comfortable presenting to clients and at trustee meetings Numerically confident, evidenced by experience or academic background Proficient in Microsoft Word, Excel, Outlook and PowerPoint What's on offer Salary of £50,000 - £55,000 Annual discretionary bonus 25 days holiday with buy/sell flexibility Pension matching Private healthcare plans Life assurance Digital GP service Flexible benefits scheme and retailer discounts Paid volunteer days If this sounds like your next move, please apply. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Bilingual Creative Lead English/LATAM Spanish (AI Dubbing Synthesis), Prime Video Localization Operations Job ID: Amazon Digital UK Limited Prime Video is a first stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. On Prime Video, customers can customize their viewing experience and find their favourite movies, series, documentaries, and live sports - including Amazon MGM Studios produced series and movies Fallout, The Night Manager, Heads of State, Reacher, Red One, Road House, The Accountant 2, The Boys, The Lord of the Rings: The Rings of Power, and The Summer I Turned Pretty; UK produced Originals such as The Girlfriend, Steal, Bait, Clarkson's Farm, Molly Mae: Behind it All, My Fault: London and Last One Laughing UK, exclusive fan favourites such as Nine Perfect Strangers S2 and The Assassin; Prime member exclusive access to coverage of live sports including UEFA Champions League and NBA, and acclaimed sports documentaries including Built in Birmingham: Brady & the Blues, Sven and the Amazon Original All or Nothing franchise, including All or Nothing: Arsenal. Prime Video is one benefit among many that provides savings, convenience, and entertainment, as part of the Prime membership. All customers, regardless of whether they have a Prime membership or not, can access programming via Prime Video subscriptions such as MGM+, Apple TV+, hayu and Paramount+, rent or buy titles, and enjoy even more content for free with ads. Customers can also go behind the scenes of their favourite movies and series with exclusive X Ray access. For more info visit Our Creative Operations team is revolutionizing localization through advanced AI technology. We're seeking an experienced Creative Lead to oversee creative direction for target languages, drive quality standards, and partner with our Product and Technology teams to advance our AI dubbing capabilities. Through our proprietary AI enabled platform, we combine talent and technology to create high quality dubbed content at scale. If you're a creative professional passionate about the intersection of entertainment and technology, with experience managing post production teams and setting quality standards in media production workflows, this role is for you. Key Job Responsibilities Maintain creative quality standards for AI generated dubbing Oversee voice acquisition, casting decisions, dialogue adaptation, and synthesis quality across all content Drive consistency in creative execution across diverse content types (drama, comedy, documentary, etc.) Provide creative guidance and mentorship to direct reports on AI Champion the ethical use of AI technology in creative contexts to expand content accessibility to global audiences Ensure AI assisted dubbing maintains artistic integrity while democratizing access to entertainment across language barriers Balance technological innovation with respect for creative authenticity and cultural representation Optimize end to end creative workflows for AI enabled dubbing Identify process inefficiencies and implement solutions to improve throughput and quality Review best practices documentation and training materials for creative operations in your target language Assist Creative Operations teams on specific needs and requirements regarding the target market and language Monitor team utilization and capacity to ensure efficient resource allocation Partner closely with Product and Engineering teams to provide structured feedback on AI model performance Identify opportunities for tool enhancements and automation to improve creative workflows Participate in testing and validation of new localization features and capabilities Lead a team of AI Dubbing Creative Specialists Conduct quality reviews, sign off on title deliverables and provide constructive feedback to team members Support hiring, onboarding, and training of new team members Foster a culture of innovation, quality excellence, and continuous improvement Basic Qualifications Experience leading and managing a team Demonstrated experience in dubbing or post production with digital audio workstations (ProTools, Audition, or similar) Demonstrated ability to establish and maintain quality standards across large volumes of content Fluent in written and spoken English and LATAM Spanish (CEFR C2) Bachelor's degree in a film, media, production, marketing related subject, or equivalent relevant professional experience Preferred Qualifications Deep expertise in dubbing workflows including script adaptation, voice casting, and audio mixing Familiarity with AI assisted dubbing tools (e.g., 11Labs, Deepdub, Papercup, or similar platforms) Familiarity with project management methodologies and capacity planning Experience partnering with Product/Engineering teams to influence tool development Track record of process improvement and workflow optimization in creative operations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: February 18, 2026 (Updated 1 day ago)
Apr 05, 2026
Full time
Bilingual Creative Lead English/LATAM Spanish (AI Dubbing Synthesis), Prime Video Localization Operations Job ID: Amazon Digital UK Limited Prime Video is a first stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. On Prime Video, customers can customize their viewing experience and find their favourite movies, series, documentaries, and live sports - including Amazon MGM Studios produced series and movies Fallout, The Night Manager, Heads of State, Reacher, Red One, Road House, The Accountant 2, The Boys, The Lord of the Rings: The Rings of Power, and The Summer I Turned Pretty; UK produced Originals such as The Girlfriend, Steal, Bait, Clarkson's Farm, Molly Mae: Behind it All, My Fault: London and Last One Laughing UK, exclusive fan favourites such as Nine Perfect Strangers S2 and The Assassin; Prime member exclusive access to coverage of live sports including UEFA Champions League and NBA, and acclaimed sports documentaries including Built in Birmingham: Brady & the Blues, Sven and the Amazon Original All or Nothing franchise, including All or Nothing: Arsenal. Prime Video is one benefit among many that provides savings, convenience, and entertainment, as part of the Prime membership. All customers, regardless of whether they have a Prime membership or not, can access programming via Prime Video subscriptions such as MGM+, Apple TV+, hayu and Paramount+, rent or buy titles, and enjoy even more content for free with ads. Customers can also go behind the scenes of their favourite movies and series with exclusive X Ray access. For more info visit Our Creative Operations team is revolutionizing localization through advanced AI technology. We're seeking an experienced Creative Lead to oversee creative direction for target languages, drive quality standards, and partner with our Product and Technology teams to advance our AI dubbing capabilities. Through our proprietary AI enabled platform, we combine talent and technology to create high quality dubbed content at scale. If you're a creative professional passionate about the intersection of entertainment and technology, with experience managing post production teams and setting quality standards in media production workflows, this role is for you. Key Job Responsibilities Maintain creative quality standards for AI generated dubbing Oversee voice acquisition, casting decisions, dialogue adaptation, and synthesis quality across all content Drive consistency in creative execution across diverse content types (drama, comedy, documentary, etc.) Provide creative guidance and mentorship to direct reports on AI Champion the ethical use of AI technology in creative contexts to expand content accessibility to global audiences Ensure AI assisted dubbing maintains artistic integrity while democratizing access to entertainment across language barriers Balance technological innovation with respect for creative authenticity and cultural representation Optimize end to end creative workflows for AI enabled dubbing Identify process inefficiencies and implement solutions to improve throughput and quality Review best practices documentation and training materials for creative operations in your target language Assist Creative Operations teams on specific needs and requirements regarding the target market and language Monitor team utilization and capacity to ensure efficient resource allocation Partner closely with Product and Engineering teams to provide structured feedback on AI model performance Identify opportunities for tool enhancements and automation to improve creative workflows Participate in testing and validation of new localization features and capabilities Lead a team of AI Dubbing Creative Specialists Conduct quality reviews, sign off on title deliverables and provide constructive feedback to team members Support hiring, onboarding, and training of new team members Foster a culture of innovation, quality excellence, and continuous improvement Basic Qualifications Experience leading and managing a team Demonstrated experience in dubbing or post production with digital audio workstations (ProTools, Audition, or similar) Demonstrated ability to establish and maintain quality standards across large volumes of content Fluent in written and spoken English and LATAM Spanish (CEFR C2) Bachelor's degree in a film, media, production, marketing related subject, or equivalent relevant professional experience Preferred Qualifications Deep expertise in dubbing workflows including script adaptation, voice casting, and audio mixing Familiarity with AI assisted dubbing tools (e.g., 11Labs, Deepdub, Papercup, or similar platforms) Familiarity with project management methodologies and capacity planning Experience partnering with Product/Engineering teams to influence tool development Track record of process improvement and workflow optimization in creative operations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: February 18, 2026 (Updated 1 day ago)
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job The Global Facilities Director is part of the senior leadership team within our Real Estate operation, responsible for overseeing, strategizing and managing all aspects of facilities operations throughout the organization's worldwide presence. This includes the development and execution of building services and facilities management (FM) activities across multiple locations, ensuring every site (from offices to warehouse facilities and other properties) operates with optimal efficiency, safety and sustainability. A key responsibility of this role is the commissioning of services in new locations and projects across the globe, supporting long-term business vision and growth. You'll collaborate closely with internal stakeholders, cross functional project teams and external partners to deliver highly effective facilities solutions. The role also requires the creation and implementation of robust performance measuring and reporting metrics across all areas of responsibility, as well as the implementation and rollout of facilities management (FM) technologies to drive operational excellence. The Global Facilities Director leads a small, agile team of Facilities Managers and office resource colleagues, who are based in key global company locations. This role requires regular worldwide travel and will liaise and collaborate with senior colleagues for the rollout of our new and ever evolving portfolio. Key Responsibilities Develop and execute a comprehensive global facilities strategy that encompasses building services and facilities management activities spanning all company locations, in alignment with business objectives and values Lead, mentor, and manage a small, globally distributed team of Facilities Managers and office resource staff, fostering a collaborative and high performance culture across regions Oversee the maintenance, repair, and operational integrity of all properties, including the creation and enhancement of building services, consolidated delivery by partners and ensuring regulatory compliance and safety at every site Commission services in new locations and projects globally, ensuring successful start up, integration, and operational excellence from day one Manage budgets, contracts, and vendor relationships to deliver cost effective, reliable, and high quality services Drive sustainability projects, such as energy management, waste reduction and green building initiatives, embedding these practices across all locations Support the cross collaboration between areas of the department for capital projects - including office fit outs, relocations, refurbishments, new site launches and the standardisation of building services across the global portfolio Establish, monitor, and continually refine key performance indicators and reporting metrics to measure success across all aspects of the remit, ensuring transparency, accountability, and continuous improvement Lead the implementation and rollout of FM technologies, leveraging digital solutions to enhance service delivery, reporting and operational efficiency Act as the lead for crisis management, business continuity, and emergency response protocols at all facilities Work to maintain BCP validity and risk mitigation approaches Collaborate with senior leadership, HR, IT, project teams, internal stakeholders and external partners to ensure that facilities and building services support employee well being, productivity and strategic initiatives Stay current with industry trends, emerging technologies, and best practices in global facilities management and building services Knowledge, Skills + Experience Bachelor's degree in Facilities Management, Building Services Engineering, Business Administration or a related field and master's degree preferred Extensive experience in FM, including hands on development, delivery and commissioning of building services and FM activities across multiple international locations and especially workplace Experience in a senior leadership capacity Strong knowledge of health & safety, environmental standards, and regulatory compliance applicable to various countries and building types Health & Safety qualifications (such as NEBOSH, IOSH or equivalent) are highly desirable Demonstrated excellence in project management and organisational skills, with a proven ability to deliver complex projects and standardise services across multiple sites Financial experience in managing sizeable budgets and contracts related to facilities and building operations Exceptional communication and interpersonal skills, with the ability to influence at all levels and foster global collaboration Track record of advancing sustainability, efficiency and operational innovation in facilities and building services management Experience in forming and reporting on clear performance metrics, as well as implementing FM technology solutions globally Proven experience collaborating with internal stakeholders, project teams, and external partners to achieve facilities objectives Strategic thinker with a global perspective Resilient and adaptable in a fast changing environment and dedicated to excellence and continuous improvement Recognised leadership and people development capabilities Professional, ethical and trustworthy in all dealings and with a customer first attitude We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.
Apr 05, 2026
Full time
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people. With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas. Purpose of the Job The Global Facilities Director is part of the senior leadership team within our Real Estate operation, responsible for overseeing, strategizing and managing all aspects of facilities operations throughout the organization's worldwide presence. This includes the development and execution of building services and facilities management (FM) activities across multiple locations, ensuring every site (from offices to warehouse facilities and other properties) operates with optimal efficiency, safety and sustainability. A key responsibility of this role is the commissioning of services in new locations and projects across the globe, supporting long-term business vision and growth. You'll collaborate closely with internal stakeholders, cross functional project teams and external partners to deliver highly effective facilities solutions. The role also requires the creation and implementation of robust performance measuring and reporting metrics across all areas of responsibility, as well as the implementation and rollout of facilities management (FM) technologies to drive operational excellence. The Global Facilities Director leads a small, agile team of Facilities Managers and office resource colleagues, who are based in key global company locations. This role requires regular worldwide travel and will liaise and collaborate with senior colleagues for the rollout of our new and ever evolving portfolio. Key Responsibilities Develop and execute a comprehensive global facilities strategy that encompasses building services and facilities management activities spanning all company locations, in alignment with business objectives and values Lead, mentor, and manage a small, globally distributed team of Facilities Managers and office resource staff, fostering a collaborative and high performance culture across regions Oversee the maintenance, repair, and operational integrity of all properties, including the creation and enhancement of building services, consolidated delivery by partners and ensuring regulatory compliance and safety at every site Commission services in new locations and projects globally, ensuring successful start up, integration, and operational excellence from day one Manage budgets, contracts, and vendor relationships to deliver cost effective, reliable, and high quality services Drive sustainability projects, such as energy management, waste reduction and green building initiatives, embedding these practices across all locations Support the cross collaboration between areas of the department for capital projects - including office fit outs, relocations, refurbishments, new site launches and the standardisation of building services across the global portfolio Establish, monitor, and continually refine key performance indicators and reporting metrics to measure success across all aspects of the remit, ensuring transparency, accountability, and continuous improvement Lead the implementation and rollout of FM technologies, leveraging digital solutions to enhance service delivery, reporting and operational efficiency Act as the lead for crisis management, business continuity, and emergency response protocols at all facilities Work to maintain BCP validity and risk mitigation approaches Collaborate with senior leadership, HR, IT, project teams, internal stakeholders and external partners to ensure that facilities and building services support employee well being, productivity and strategic initiatives Stay current with industry trends, emerging technologies, and best practices in global facilities management and building services Knowledge, Skills + Experience Bachelor's degree in Facilities Management, Building Services Engineering, Business Administration or a related field and master's degree preferred Extensive experience in FM, including hands on development, delivery and commissioning of building services and FM activities across multiple international locations and especially workplace Experience in a senior leadership capacity Strong knowledge of health & safety, environmental standards, and regulatory compliance applicable to various countries and building types Health & Safety qualifications (such as NEBOSH, IOSH or equivalent) are highly desirable Demonstrated excellence in project management and organisational skills, with a proven ability to deliver complex projects and standardise services across multiple sites Financial experience in managing sizeable budgets and contracts related to facilities and building operations Exceptional communication and interpersonal skills, with the ability to influence at all levels and foster global collaboration Track record of advancing sustainability, efficiency and operational innovation in facilities and building services management Experience in forming and reporting on clear performance metrics, as well as implementing FM technology solutions globally Proven experience collaborating with internal stakeholders, project teams, and external partners to achieve facilities objectives Strategic thinker with a global perspective Resilient and adaptable in a fast changing environment and dedicated to excellence and continuous improvement Recognised leadership and people development capabilities Professional, ethical and trustworthy in all dealings and with a customer first attitude We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law. We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to Please note that we carry out a variety of pre employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.