Senior SEO Account Manager - Join a 5 star 'Best Place to Work' Digital Agency Looking to take the lead on ambitious SEO campaigns while working in an agency that genuinely puts people first? We're partnering with Distinctly, an award-winning independent digital marketing agency with a 5 star Glassdoor rating, a Best Workplace for Wellbeing award, and a culture built on trust, growth and doing grea click apply for full job details
Jan 20, 2026
Full time
Senior SEO Account Manager - Join a 5 star 'Best Place to Work' Digital Agency Looking to take the lead on ambitious SEO campaigns while working in an agency that genuinely puts people first? We're partnering with Distinctly, an award-winning independent digital marketing agency with a 5 star Glassdoor rating, a Best Workplace for Wellbeing award, and a culture built on trust, growth and doing grea click apply for full job details
Location: London (Hybrid) Department: Sales Reporting to: Regional Sales Leader The Opportunity We are a global career marketplace, connecting employers with professionals through digital recruitment and employer branding solutions. We are looking for a commercially driven Account Manager to join our sales team and take ownership of a portfolio of clients click apply for full job details
Jan 20, 2026
Full time
Location: London (Hybrid) Department: Sales Reporting to: Regional Sales Leader The Opportunity We are a global career marketplace, connecting employers with professionals through digital recruitment and employer branding solutions. We are looking for a commercially driven Account Manager to join our sales team and take ownership of a portfolio of clients click apply for full job details
Here are some links that might be of assistance:Google Chrome:Mozilla Firefox:Safari:Microsoft Edge:UK Demand Generation Manager page is loaded UK Demand Generation Managerlocations: Leeds Office: Reading Officetime type: Full timeposted on: Posted Todayjob requisition id: JR101667 Job Context The Digital Demand Manager will play a key role in shaping and executing the digital growth strategy for Simpro UK and BigChange. Reporting to the Director of Growth Marketing, this position is responsible for identifying, testing and scaling innovative demand channels across paid media and emerging digital platforms to drive high-quality lead acquisition and conversion. The successful candidate will bring a strong track record of expanding market presence through creative, data-led strategies, with the ability to leverage insights to continuously optimise performance and accelerate growth. Experience within B2B SaaS and familiarity with the trades industry are highly desirable. This role is central to delivering ambitious 2026 growth objectives and increasing brand impact across the UK market. It is well suited to a strategic, analytical marketer who thrives in a high-growth environment and is motivated by connecting innovative digital programs to measurable business outcomes. Location: Leeds LS15 or Reading RG1, on-site. What You'll Do Lead the exploration and implementation of new digital demand channels in the UK, including ad platforms, publications and other innovative opportunities to reach target audiences for Simpro UK and BigChange. Develop and execute targeted multi-channel campaigns across paid search, paid social, display and new digital channels that align to the buyer journey and support market expansion. Analyze and report on campaign performance across all digital platforms, generating actionable insights and making recommendations to improve pipeline velocity, lead quality and ROI, with a focus on rapid market growth. Support paid media strategy execution (PPC and paid social) through agency partners, focus on strategic oversight and identifying new opportunities. Conduct A/B testing and leverage data analysis to continuously optimize lead generation and engagement efforts, particularly in nascent channels. Stay current with demand generation best practices, marketing technology trends and innovative digital advertising solutions, especially those applicable to the UK market. What You'll Bring Hands-on experience with PPC, paid social and account-based marketing, with a strong grasp of end-to-end digital campaign management. Proficiency with digital marketing and ABM platforms, including Google Ads, LinkedIn Ads and 6Sense. Strong analytical capability, using data to optimize performance, inform strategy and drive measurable demand generation outcomes. Demonstrated experience launching and scaling new digital advertising channels, including programmatic and emerging platforms (e.g. CTV). Solid understanding of paid digital channels and their role in driving pipeline and market penetration. Proven ability to drive growth in less mature or developing markets through innovative, test-and-learn digital strategies. Excellent cross-functional collaboration skills, partnering effectively with sales, product marketing, and regional marketing teams. Strong project management and organisational skills, able to prioritise and deliver multiple initiatives in a fast-paced environment. Clear, confident communicator, comfortable presenting insights and recommendations to senior leadership. Adaptable, proactive, and growth-oriented, with a passion for experimentation, optimisation and continuous improvement. Familiarity with B2B SaaS marketing, with exposure to or interest in the trades industry. What We Can Offer You A generous annual leave entitlement plus a personal leave entitlement Private Health Insurance Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances) Life Insurance Company pension scheme, with an uncapped 5% employer contribution Generous Parental Leave Program Paid Volunteer Leave Days Public Holiday Exchange Scheme Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'! Talent Referral Programme - get rewarded for referring a friend to join our team! Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech A discounts and cash back scheme Casual dress and relaxed office environment Opportunities for career progression and development Diverse training & internal networking opportunities across all of our product lines Service recognition awards to find out more about working at Simpro Group! Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer. Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Jan 20, 2026
Full time
Here are some links that might be of assistance:Google Chrome:Mozilla Firefox:Safari:Microsoft Edge:UK Demand Generation Manager page is loaded UK Demand Generation Managerlocations: Leeds Office: Reading Officetime type: Full timeposted on: Posted Todayjob requisition id: JR101667 Job Context The Digital Demand Manager will play a key role in shaping and executing the digital growth strategy for Simpro UK and BigChange. Reporting to the Director of Growth Marketing, this position is responsible for identifying, testing and scaling innovative demand channels across paid media and emerging digital platforms to drive high-quality lead acquisition and conversion. The successful candidate will bring a strong track record of expanding market presence through creative, data-led strategies, with the ability to leverage insights to continuously optimise performance and accelerate growth. Experience within B2B SaaS and familiarity with the trades industry are highly desirable. This role is central to delivering ambitious 2026 growth objectives and increasing brand impact across the UK market. It is well suited to a strategic, analytical marketer who thrives in a high-growth environment and is motivated by connecting innovative digital programs to measurable business outcomes. Location: Leeds LS15 or Reading RG1, on-site. What You'll Do Lead the exploration and implementation of new digital demand channels in the UK, including ad platforms, publications and other innovative opportunities to reach target audiences for Simpro UK and BigChange. Develop and execute targeted multi-channel campaigns across paid search, paid social, display and new digital channels that align to the buyer journey and support market expansion. Analyze and report on campaign performance across all digital platforms, generating actionable insights and making recommendations to improve pipeline velocity, lead quality and ROI, with a focus on rapid market growth. Support paid media strategy execution (PPC and paid social) through agency partners, focus on strategic oversight and identifying new opportunities. Conduct A/B testing and leverage data analysis to continuously optimize lead generation and engagement efforts, particularly in nascent channels. Stay current with demand generation best practices, marketing technology trends and innovative digital advertising solutions, especially those applicable to the UK market. What You'll Bring Hands-on experience with PPC, paid social and account-based marketing, with a strong grasp of end-to-end digital campaign management. Proficiency with digital marketing and ABM platforms, including Google Ads, LinkedIn Ads and 6Sense. Strong analytical capability, using data to optimize performance, inform strategy and drive measurable demand generation outcomes. Demonstrated experience launching and scaling new digital advertising channels, including programmatic and emerging platforms (e.g. CTV). Solid understanding of paid digital channels and their role in driving pipeline and market penetration. Proven ability to drive growth in less mature or developing markets through innovative, test-and-learn digital strategies. Excellent cross-functional collaboration skills, partnering effectively with sales, product marketing, and regional marketing teams. Strong project management and organisational skills, able to prioritise and deliver multiple initiatives in a fast-paced environment. Clear, confident communicator, comfortable presenting insights and recommendations to senior leadership. Adaptable, proactive, and growth-oriented, with a passion for experimentation, optimisation and continuous improvement. Familiarity with B2B SaaS marketing, with exposure to or interest in the trades industry. What We Can Offer You A generous annual leave entitlement plus a personal leave entitlement Private Health Insurance Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances) Life Insurance Company pension scheme, with an uncapped 5% employer contribution Generous Parental Leave Program Paid Volunteer Leave Days Public Holiday Exchange Scheme Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'! Talent Referral Programme - get rewarded for referring a friend to join our team! Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech A discounts and cash back scheme Casual dress and relaxed office environment Opportunities for career progression and development Diverse training & internal networking opportunities across all of our product lines Service recognition awards to find out more about working at Simpro Group! Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer. Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Manager, Supply Chain (UK/EU) page is loaded Manager, Supply Chain (UK/EU)locations: Kings Cross, Londontime type: Full timeposted on: Posted 4 Days Agojob requisition id: UMG-23932Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Department Virgin Music Group is the Independent Services division of Universal Music Group, providing a full range of label services and revenue streams for Virgin Music's artists, releases, and label associations on a worldwide basis, including Distribution, Marketing, Promotion, Commercial Development, Branding, Sync & Licensing, Lifestyle Marketing, Business Affairs and Finance. The Role As a Supply Chain Manager, you are a member of the team primarily responsible for supply chain system configuration and optimisation as well as advanced operations and technical support. You help ensure VMG's automated delivery systems run smoothly, reliably, and efficiently, while continuously improving processes, standards, and system behaviour.You work closely with operations, engineering, product management and support teams with a strong focus on set up and upgrades of music service delivery feeds. You monitor the supply chain software for issues and performance and ensure smooth operations and delivery of all content efficiently and effectively. The Supply Chain team acts as a critical link between engineering and operations, and you will be an important part of connecting business needs to technical solutions. Key Responsibilities Set up, optimise and maintain music service delivery feeds Monitor automated supply chain system activity and troubleshoot systemic distribution issues Work with engineering to optimise automated delivery jobs Act as an escalation point for technical problems across the supply chain, from content intake through ingestion at music services Interface with operational contacts at music services to ensure delivery feed optimisation Adapt supply chain systems to routine technical changes at music services Execute complex operational tasks such as major music service expansions, content delivery reconciliations, catalogue data cleanup and data migrations Contribute to knowledge capture and knowledge base management in coordination with Label Support team Provide custom reporting through direct database queries Skills and Experience Required Must have: Hands-on experience in technical support, engineering or technical operational roles Operational experience in a digital supply chain environment Experience operating and supporting distributed software systems and integrated services required Experience with XML data exchange and DDEX/ERN delivery specifications Intermediate-advanced SQL experience (MSSQL) Working understanding of file transfer (AWS, SFTP, GCS) and web APIs (http, json, oauth)Nice to have: Familiarity with software development processes and lifecycle Experience with Mongo, Splunk, dotnet, C#, Python, Bash Extensive knowledge of music services, their systems, processes and requirements A passion for music and a deep interest in and knowledge of music metadata Key Behaviours Strong ethical conduct (honesty, integrity, respect) Expected to be a creative problem-solver Adaptable to fast-paced environments Results-focused, and team-oriented About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group
Jan 20, 2026
Full time
Manager, Supply Chain (UK/EU) page is loaded Manager, Supply Chain (UK/EU)locations: Kings Cross, Londontime type: Full timeposted on: Posted 4 Days Agojob requisition id: UMG-23932Music is Universal It's the passionate and dedicated team at Universal Music who help make us the world's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email . Department Virgin Music Group is the Independent Services division of Universal Music Group, providing a full range of label services and revenue streams for Virgin Music's artists, releases, and label associations on a worldwide basis, including Distribution, Marketing, Promotion, Commercial Development, Branding, Sync & Licensing, Lifestyle Marketing, Business Affairs and Finance. The Role As a Supply Chain Manager, you are a member of the team primarily responsible for supply chain system configuration and optimisation as well as advanced operations and technical support. You help ensure VMG's automated delivery systems run smoothly, reliably, and efficiently, while continuously improving processes, standards, and system behaviour.You work closely with operations, engineering, product management and support teams with a strong focus on set up and upgrades of music service delivery feeds. You monitor the supply chain software for issues and performance and ensure smooth operations and delivery of all content efficiently and effectively. The Supply Chain team acts as a critical link between engineering and operations, and you will be an important part of connecting business needs to technical solutions. Key Responsibilities Set up, optimise and maintain music service delivery feeds Monitor automated supply chain system activity and troubleshoot systemic distribution issues Work with engineering to optimise automated delivery jobs Act as an escalation point for technical problems across the supply chain, from content intake through ingestion at music services Interface with operational contacts at music services to ensure delivery feed optimisation Adapt supply chain systems to routine technical changes at music services Execute complex operational tasks such as major music service expansions, content delivery reconciliations, catalogue data cleanup and data migrations Contribute to knowledge capture and knowledge base management in coordination with Label Support team Provide custom reporting through direct database queries Skills and Experience Required Must have: Hands-on experience in technical support, engineering or technical operational roles Operational experience in a digital supply chain environment Experience operating and supporting distributed software systems and integrated services required Experience with XML data exchange and DDEX/ERN delivery specifications Intermediate-advanced SQL experience (MSSQL) Working understanding of file transfer (AWS, SFTP, GCS) and web APIs (http, json, oauth)Nice to have: Familiarity with software development processes and lifecycle Experience with Mongo, Splunk, dotnet, C#, Python, Bash Extensive knowledge of music services, their systems, processes and requirements A passion for music and a deep interest in and knowledge of music metadata Key Behaviours Strong ethical conduct (honesty, integrity, respect) Expected to be a creative problem-solver Adaptable to fast-paced environments Results-focused, and team-oriented About UMG UK We are Universal Music Group UK - the UK's leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world. Bonus Tracks: Your Benefits Group Personal Pension Scheme (between 3% and 9%) Private Medical Insurance 25 paid days of annual leave Interest Free Season Ticket Loan Holiday Purchase scheme Dental and Travel Insurance options Cycle to Work Scheme Salary Sacrifice Cars Subsidised Gym Membership Employee Discounts (Reward Gateway)Just So You Know The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement. Job Category: Universal Music Group
As Marketing Executive you will support the Marketing Manager drive the 2026 priorities in the UK across B2B and B2C, building stronger connections with the retail partners and end consumers. Client Details A leading furniture manufacturer, with HQ in London. Description Support retailers with marketing needs from brochures and artwork to visual assets and showroom communication Guide partners in using brand and marketing tools effectively, ensuring consistency across markets. Assist with the execution of local campaigns and seasonal activations that bring the brand to life in stores. Plan, coordinate, and execute multi-channel marketing campaigns and activities - including print, digital, social media, events, emails and websites. Collaborate with the Marketing Manager to deliver integrated brand campaigns that drive awareness and conversion. Prepare campaign briefs and reports, tracking performance and ensuring activities are delivered on time and within budget. Manage relationships with agencies, suppliers, and media partners to ensure smooth execution. Support the management of local marketing budgets with accuracy and accountability. Oversee purchasing process and administrative tasks to ensure efficiency and compliance. Monitor campaign expenses and timelines, providing post-campaign performance reports. Support studio management - working with the VM and external logistics provider to retain a good stockholding and ensure that POS reaches shopfloors when required prior to implementation. Monitor studio expenses and timelines, providing post execution performance reports Profile The ideal candidate will have previous experience working within a marketing department. Solid understanding of marketing, be self-motivated, have excellent spoken and written communication skills and will be confident in dealing with stakeholders. Effective interpersonal, organisational, and planning skills are also a must as there will always be multiple projects on the go. Job Offer Opportunity to gain exposure working directly with a Marketing Manager Up to 35,000 depending on experience Hybrid working - 2 days a week in Central London In return you will gain a breadth of experience across the marketing mix within an industry leading, high end and innovative manufacturer.
Jan 20, 2026
Full time
As Marketing Executive you will support the Marketing Manager drive the 2026 priorities in the UK across B2B and B2C, building stronger connections with the retail partners and end consumers. Client Details A leading furniture manufacturer, with HQ in London. Description Support retailers with marketing needs from brochures and artwork to visual assets and showroom communication Guide partners in using brand and marketing tools effectively, ensuring consistency across markets. Assist with the execution of local campaigns and seasonal activations that bring the brand to life in stores. Plan, coordinate, and execute multi-channel marketing campaigns and activities - including print, digital, social media, events, emails and websites. Collaborate with the Marketing Manager to deliver integrated brand campaigns that drive awareness and conversion. Prepare campaign briefs and reports, tracking performance and ensuring activities are delivered on time and within budget. Manage relationships with agencies, suppliers, and media partners to ensure smooth execution. Support the management of local marketing budgets with accuracy and accountability. Oversee purchasing process and administrative tasks to ensure efficiency and compliance. Monitor campaign expenses and timelines, providing post-campaign performance reports. Support studio management - working with the VM and external logistics provider to retain a good stockholding and ensure that POS reaches shopfloors when required prior to implementation. Monitor studio expenses and timelines, providing post execution performance reports Profile The ideal candidate will have previous experience working within a marketing department. Solid understanding of marketing, be self-motivated, have excellent spoken and written communication skills and will be confident in dealing with stakeholders. Effective interpersonal, organisational, and planning skills are also a must as there will always be multiple projects on the go. Job Offer Opportunity to gain exposure working directly with a Marketing Manager Up to 35,000 depending on experience Hybrid working - 2 days a week in Central London In return you will gain a breadth of experience across the marketing mix within an industry leading, high end and innovative manufacturer.
International Information Systems Security Certification Consortium
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Jan 20, 2026
Full time
Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more. Position Summary The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will ensure seamless delivery of ISC2's products and services; from booking through invoicing and fulfilment, whilst acting as an operational lead and point of escalation for customers. By managing post-sale activities and providing coverage for Account Executives (AEs), you will enable AEs to focus on net-new business and expansion. You will also partner with additional key functions including sales, sales operations, customer experience and finance to optimise customer satisfaction and experience. You will be based in the UK, but will support the entire EMEA region. Responsibilities Customer Onboarding Lead structured onboarding for relevant partners and customers (multiple segments), to ensure a seamless post-sale transition Conduct kickoff meetings to review programme objectives, delivery requirements, learner pathways, contractual obligations, timelines, and success metrics Provide guidance on training delivery options, cohort setup, registration processes, exam coordination expectations, and key ISC2 operational workflows Ensure customers understand how to access training materials, schedule courses, manage cohorts, and interface with ISC2 systems (CRM/fulfilment) relevant to their program Create tailored onboarding plans for each customer segment (corporate, OTP, academic) to support efficient operational setup and long term training success Align internal teams (e.g Sales, Operations, Training Delivery, Finance) to support a structured and consistent onboarding experience across all customer types Customer Retention & Success Serve as the primary operational contact for assigned accounts post sale, ensuring ongoing satisfaction and long term retention Conduct success planning sessions to align customer goals with ISC2 offerings and track measurable outcomes Monitor learner progress and certification completion rates, providing engagement strategies to remove barriers Work alongside the Sales Operations team to ensure customer satisfaction and improve Net Promoter Scores (NPS) Maintain business reporting such as health checks on customer performance Identify at risk customers through data insights (e.g., low utilisation, stalled cohorts, poor training attendance) and execute proactive engagement strategies Develop tailored success plans for B2B, OTP, and Academic Partners based on their training models and learner profiles Promote ongoing engagement with ISC2 training programmes, partner benefits, educational resources, and partnership opportunities Champion the Voice of the Customer by gathering feedback related to training quality, exam experience, programme outcomes and service delivery, sharing insights with internal teams Delivery Fulfilment Manage end to end delivery of ISC2 products and services, including booking, invoicing, scheduling instructors, and ensuring timely delivery of training materials Act as the key point of contact for operational issues, offering faster response and resolution than AEs Maintain accurate records in CRM systems and deliver account level reporting on usage, ROI, and fulfilment Manage CRM and booking activity in line with business processes to support the Sales Operations and Finance teams Input into digital transformation projects to improve customer experience and satisfaction, with a longer term vision of enabling customer self service Collect registration data and other data requirements in line with contractual requirements. Support cohort management for customer segments where required, including onboarding coordination, instructor alignment, and progress tracking Contribute to the creation and maintenance of self service resources, onboarding documentation and knowledge base materials for customers Collaborate with global and regional teams to ensure consistency and quality of deliverables across EMEA and other markets Growth & Lead Generation Identify upsell and cross sell opportunities through regular account engagement and success planning and engage sales partners to close Partner with Sales and Business Development to generate qualified leads and expand existing customer relationships. Share customer insights and success stories to support marketing and sales initiatives Promote additional ISC2 certifications, professional development resources, training bundles, renewals and membership value Identify and nurture advocacy opportunities such as case studies, testimonials, speaking engagements and referrals Support renewal cycles for training/programme packages and coordinate with sales for larger expansion motions Perform miscellaneous duties as assigned Behavioral Competencies Excellent written oral communication/presentation, and relationship building skills Strong project management and organizational skills, with the ability to juggle multiple priorities Professionalism with a high degree of business savvy and strong demonstration of intellect, executive presence and sales acumen High sense of urgency. Willingness to do what it takes to meet revenue goals while maintaining the absolute highest standards in terms of honesty, integrity and business ethics Strong interpersonal skills with both customers and our internal team members alike, exhibiting focus and drive for business building and working collaboratively with employees to grow the business Self starter who provides creative and pragmatic solutions to business issues and problems A positive, results oriented attitude, with a sense of enthusiasm Qualifications Proficiency in CRM, reporting tools, and customer success platforms Experience in education, certification, training services, and/or cybersecurity strongly preferred Education and Work Experience Bachelor's degree in related field preferred, or equivalent work experience 5+ years in a Customer Success role Physical and Mental Demands 10-20% travel required; this may increase where needed and may be required on short notice. Travel may be also required domestically or internationally Remain in a stationary position, often standing or sitting, for prolonged periods Work extended hours when needed Regular use of office equipment such as a computer/laptop and monitor computer screens Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
At Plentific, we're redefining property management in real time. Our mission is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As Head of Revenue Operations (RevOps), you will be responsible for enabling scalable, efficient growth across our commercial functions by leading a multidisciplinary RevOps team. Sitting within the Strategy & Go to Market team, you will oversee operations across sales coordination, deal desk, and revenue systems - ensuring that our GTM teams have the structure, tools, and insights they need to perform at their best. You will manage a team responsible for sales process execution, bid and proposal support, tech stack optimisation, and commercial performance reporting. The role requires someone who is both operationally strong and commercially aware, with the ability to drive strategic improvements while supporting day to day excellence. This is a high impact leadership role with broad cross functional exposure, well suited to someone who thrives in fast paced, high growth environments. Responsibilities Lead and develop a high performing RevOps team spanning sales coordination, deal desk, GTM systems, pipeline management, and commercial reporting Oversee and enforce governance across sales and customer success processes Deliver accurate and actionable performance reporting across sales KPIs, pipeline health, forecasting, renewal tracking, and revenue leakage Review, validate, and approve pricing and commercial terms for proposals and contracts, ensuring alignment with business objectives Manage and continuously improve the GTM tech stack (Salesforce, Salesloft, Cognism, Juro, Planhat), driving adoption and integration Drive target account list prioritisation and coordinate outreach efforts in collaboration with Sales leadership Proactively monitor tender portals to identify new opportunities and facilitate cross functional bid management for complex deals Own contract lifecycle oversight and manage procurement platform enablement (e.g., G Cloud, SHED) Skills Strong understanding of sales and marketing operations in a B2B SaaS environment Hands on experience with Salesforce and GTM tools such as Salesloft, Cognism, Juro, and Planhat Analytical mindset with the ability to translate data into clear, actionable insights Excellent stakeholder management, project execution, and communication skills Systems thinker able to drive scalability through process design and automation Comfortable managing multiple priorities and stakeholders in a dynamic, fast paced environment Experience and Qualifications Proven experience in Revenue Operations, Sales Operations, or a similar GTM operational leadership role Track record of leading teams to support sales execution, deal desk processes, and commercial reporting Deep experience owning and optimising Salesforce and related GTM tools Demonstrated success in improving sales performance through operational initiatives Background in B2B SaaS or other high growth tech environments Familiarity with procurement processes and public sector frameworks (e.g., G Cloud) is a plus Experience with BI/reporting tools (e.g., Looker) beneficial Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programmes Pension scheme Work abroad scheme Company sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Jan 20, 2026
Full time
At Plentific, we're redefining property management in real time. Our mission is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As Head of Revenue Operations (RevOps), you will be responsible for enabling scalable, efficient growth across our commercial functions by leading a multidisciplinary RevOps team. Sitting within the Strategy & Go to Market team, you will oversee operations across sales coordination, deal desk, and revenue systems - ensuring that our GTM teams have the structure, tools, and insights they need to perform at their best. You will manage a team responsible for sales process execution, bid and proposal support, tech stack optimisation, and commercial performance reporting. The role requires someone who is both operationally strong and commercially aware, with the ability to drive strategic improvements while supporting day to day excellence. This is a high impact leadership role with broad cross functional exposure, well suited to someone who thrives in fast paced, high growth environments. Responsibilities Lead and develop a high performing RevOps team spanning sales coordination, deal desk, GTM systems, pipeline management, and commercial reporting Oversee and enforce governance across sales and customer success processes Deliver accurate and actionable performance reporting across sales KPIs, pipeline health, forecasting, renewal tracking, and revenue leakage Review, validate, and approve pricing and commercial terms for proposals and contracts, ensuring alignment with business objectives Manage and continuously improve the GTM tech stack (Salesforce, Salesloft, Cognism, Juro, Planhat), driving adoption and integration Drive target account list prioritisation and coordinate outreach efforts in collaboration with Sales leadership Proactively monitor tender portals to identify new opportunities and facilitate cross functional bid management for complex deals Own contract lifecycle oversight and manage procurement platform enablement (e.g., G Cloud, SHED) Skills Strong understanding of sales and marketing operations in a B2B SaaS environment Hands on experience with Salesforce and GTM tools such as Salesloft, Cognism, Juro, and Planhat Analytical mindset with the ability to translate data into clear, actionable insights Excellent stakeholder management, project execution, and communication skills Systems thinker able to drive scalability through process design and automation Comfortable managing multiple priorities and stakeholders in a dynamic, fast paced environment Experience and Qualifications Proven experience in Revenue Operations, Sales Operations, or a similar GTM operational leadership role Track record of leading teams to support sales execution, deal desk processes, and commercial reporting Deep experience owning and optimising Salesforce and related GTM tools Demonstrated success in improving sales performance through operational initiatives Background in B2B SaaS or other high growth tech environments Familiarity with procurement processes and public sector frameworks (e.g., G Cloud) is a plus Experience with BI/reporting tools (e.g., Looker) beneficial Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programmes Pension scheme Work abroad scheme Company sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
Jan 20, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
We are looking for a Technical Account Manager who will be responsible for ensuring successful pitching, implementation, usage and operations of our Enterprise Solution Product suite. The incumbent must be comfortable with technical discussions and working collaboratively across the organization including with sales, product and operations teams. At Getty Images, we are proud to be moving the world with images. By joining, you'll have an opportunity to work with colleagues and creative professionals around the globe immersed in a great company culture. Sounds ideal? Then Getty Images is the place for you! Who You Are: The Technical Account Manager supports sales and B2B customers for pre and post sales activities including demoing system, provide the technical expertise and guidance around the implementation and onboarding, issue resolution, and adoption for the product services including: Media Manager and API . May expand to additional products and services. Drive adoption, usage and retention of our products. Customer advocate to identify improvements in product and work with PM/PO team on solutions and timing expectations. Assist sales team to close as many deals as possible. Renew or assist sales teams on renewals. Responsible for deploying product solutions. Onboarding and training of customers. Solving customer issues. Improve customer workflows by reviewing existing customer processes and simplifying them where possible. The role will assist in all aspects of day-to-day servicing of customers of Media Manager (hosted digital asset management solution), and API and other delivery mechanisms and platform tools including the Getty Images Plugins suite. The role requires individuals who demonstrate a passion for technology with the ability to communicate to both technical and non-technical audiences about the product as well as the ability to manage configuration, integration and training for a customer. They are results focused, organized, and can demonstrate both Getty Images product knowledge and technical acumen when talking to a customer. They enjoy the challenge of digging through a tough problem to solve it or identifying better ways of accomplishing customer goals and identifying new ideas to surface to the product organization. Your Next Challenge: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, other delivery systems and workflow tools, & new products). Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals. Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing Key Accounts and Mid-Market customers. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations. Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. Other duties/tasks/projects may be assigned by your management. What You'll Need: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, Plugins, other delivery systems and workflow tools, & new products) Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing our customer base. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. What You'll Need: Desired 3-5 years relevant experience in the specified field. Extensive enterprise product consulting and integration experience, understanding of industry best practices, implementation experience with enterprise platforms. Experience with key areas of customer enterprise workflows, including integration technologies, access control & security, and asset and metadata management. Proven ability to interact with all levels of an organization with technical and non-technical customers and stakeholders. Strong aptitude in communicating complex business and technical concepts. A passion for continued education in new technologies and functionality, as well as to be involved in projects that push the capabilities of existing technologies. Ability to collaborate with a variety of teams while also being able to work independently as a self-starter on an as-needed basis. Excellent interpersonal, problem solving and time management skills and the ability to maintain a professional attitude even under stressful situations. Business level of French and English both in verbal and written. Italian language speaking skills is a bonus. Nice To Have: Familiarity with DAM solutions, image licensing, metadata, API integrations, working with product teams and software development. Experience in technical product enterprise solutions and technical client facing integrations. There's a story in every picture, a narrative in every frame. We believe in the power of visuals. As a leading visual content creator, our three brands-Getty Images, iStock, and Unsplash-offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be-and that it can move the world. Working at Getty Images Our goal is to be one of the best places to work globally, which means we're dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. Our employees' growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development . click apply for full job details
Jan 19, 2026
Full time
We are looking for a Technical Account Manager who will be responsible for ensuring successful pitching, implementation, usage and operations of our Enterprise Solution Product suite. The incumbent must be comfortable with technical discussions and working collaboratively across the organization including with sales, product and operations teams. At Getty Images, we are proud to be moving the world with images. By joining, you'll have an opportunity to work with colleagues and creative professionals around the globe immersed in a great company culture. Sounds ideal? Then Getty Images is the place for you! Who You Are: The Technical Account Manager supports sales and B2B customers for pre and post sales activities including demoing system, provide the technical expertise and guidance around the implementation and onboarding, issue resolution, and adoption for the product services including: Media Manager and API . May expand to additional products and services. Drive adoption, usage and retention of our products. Customer advocate to identify improvements in product and work with PM/PO team on solutions and timing expectations. Assist sales team to close as many deals as possible. Renew or assist sales teams on renewals. Responsible for deploying product solutions. Onboarding and training of customers. Solving customer issues. Improve customer workflows by reviewing existing customer processes and simplifying them where possible. The role will assist in all aspects of day-to-day servicing of customers of Media Manager (hosted digital asset management solution), and API and other delivery mechanisms and platform tools including the Getty Images Plugins suite. The role requires individuals who demonstrate a passion for technology with the ability to communicate to both technical and non-technical audiences about the product as well as the ability to manage configuration, integration and training for a customer. They are results focused, organized, and can demonstrate both Getty Images product knowledge and technical acumen when talking to a customer. They enjoy the challenge of digging through a tough problem to solve it or identifying better ways of accomplishing customer goals and identifying new ideas to surface to the product organization. Your Next Challenge: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, other delivery systems and workflow tools, & new products). Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals. Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing Key Accounts and Mid-Market customers. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations. Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. Other duties/tasks/projects may be assigned by your management. What You'll Need: Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, Plugins, other delivery systems and workflow tools, & new products) Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise. Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing our customer base. Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support. Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use. Promote standardization to support long-term scale of the enterprise products and operations Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery. Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients. Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically. Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary. Some travel may be required. What You'll Need: Desired 3-5 years relevant experience in the specified field. Extensive enterprise product consulting and integration experience, understanding of industry best practices, implementation experience with enterprise platforms. Experience with key areas of customer enterprise workflows, including integration technologies, access control & security, and asset and metadata management. Proven ability to interact with all levels of an organization with technical and non-technical customers and stakeholders. Strong aptitude in communicating complex business and technical concepts. A passion for continued education in new technologies and functionality, as well as to be involved in projects that push the capabilities of existing technologies. Ability to collaborate with a variety of teams while also being able to work independently as a self-starter on an as-needed basis. Excellent interpersonal, problem solving and time management skills and the ability to maintain a professional attitude even under stressful situations. Business level of French and English both in verbal and written. Italian language speaking skills is a bonus. Nice To Have: Familiarity with DAM solutions, image licensing, metadata, API integrations, working with product teams and software development. Experience in technical product enterprise solutions and technical client facing integrations. There's a story in every picture, a narrative in every frame. We believe in the power of visuals. As a leading visual content creator, our three brands-Getty Images, iStock, and Unsplash-offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be-and that it can move the world. Working at Getty Images Our goal is to be one of the best places to work globally, which means we're dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. Our employees' growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development . click apply for full job details
Creative Marketing Ops PM / Production Operations Manager Contract Length: 6 Months Day-rate range: 350pd - 443pd (Inside IR35 rate to umbrella) West London Hybrid 4 days/pw on site in West London 1 day pw wfh. Available ASAP at short notice (within 2-4 weeks notice) Looking for a Creative Marketing Operations Project Manager/ Production Operations Manager with proven experience in a similar multi-territory production environment. The Project Manager will support the Director, Senior Manager, and Creative Operations team by leading the planning and delivery of regional marketing and creative projects across this well known Video subscription Service. This role is responsible for managing projects end to end, coordinating stakeholders, and ensuring work is delivered on time, on budget, and to brand standards. This is a hands-on management role requiring a confident, organised Creative Marketing project manager with experience working in fast-paced creative or marketing environments. The successful candidate will bring structure to complex creative workflows, manage multiple projects simultaneously, and act as a key point of contact between Creative, Operations, Marketing, and external partners. Requires production delivery in a multi-territory marketing production environment and experience in post-production and traffic / asset management etc Strong communication skills, attention to detail, and the ability to prioritise across competing deadlines are essential. The Project Manager must remain calm under pressure, proactively manage risk, and support creative teams by enabling efficient and well-planned delivery. Ideally worked in a Video subscription, media and entertainment or similar B2C sector. Areas of Responsibility Core Responsibilities Project Management & Delivery Own the end-to-end delivery of projects from briefing through to final delivery, with full responsibility for timelines, budgets, and quality outcomes. Lead the development and maintenance of comprehensive project plans, schedules, and delivery milestones, exercising judgement to balance creative ambition with operational constraints. Manage and prioritise multiple concurrent projects, setting direction and accountability for actions and deliverables across teams. Act as the escalation point for delivery risks, delays, or issues, driving resolution and escalating strategically where required. Stakeholder Coordination & Communication Lead day-to-day engagement with Brief Owners, Creative teams, Operations, and Approvers (Brand, Legal, Compliance), managing expectations and influencing outcomes. Own stakeholder relationships across UK, Regional, EMEA, and US Global Marketing teams, operating confidently within a matrixed, international environment. Lead and manage the creative approval process, including coordination with US teams, ensuring clarity, timeliness, and alignment. Challenge scope, timing, or delivery assumptions where necessary to protect quality, budgets, and timelines. Budget & Resource Management Manage project budgets, tracking spend and supporting accurate forecasting. Work closely with Operations, Creative and Design leads to plan resourcing efficiently. Flag budget risks early and support corrective action where required. Own and manage project budgets, including forecasting, spend tracking, variance management, and identification of financial risk. Lead resourcing conversations with Operations, Creative, and Design leads to ensure efficient and effective allocation of internal and external resources. Proactively identify budget pressures and implement corrective actions to maintain financial control. Planning & Reporting Present project plans, timelines, and production schedules to stakeholders and senior partners. Provide regular, structured reporting on delivery status, priorities, risks, and budget performance. Lead project status meetings, drive decision-making, and adapt plans in response to changing priorities. Maintain clear project documentation and records. Workflow, Process & Operations Uphold and embed best-practice workflows across Creative, Operations, and Marketing teams. Take ownership of identifying opportunities to improve delivery processes, operational efficiency, and ways of working. Ensure workflows are clearly communicated, consistently applied, and adhered to across all assigned projects. Provide operational oversight of tools, technology, and system integrations supporting creative delivery. Brand & Quality Assurance Be accountable for ensuring all creative output meets brand standards, governance requirements, and quality expectations. Ensure creative teams are fully briefed and supported with accurate information, assets, and approvals. Oversee quality control across assets, approvals, and final delivery, intervening where standards are at risk. Any other duties as required. Areas of Accountability Senior Manager Production & Creative Operations Marketing Production and Operations Director, Experience and Professional Qualifications Required Proven experience operating as a Project, Production, or Operations Manager, with demonstrated ownership of delivery in a multi-territory production environment. Previous experience as a Creative Marketing Operations Project Manager/ Production Operations Manager experience in a well known international Brand Strong, practical understanding of end-to-end creative and operational production processes, with the ability to apply this knowledge to planning, risk management, and decision-making. Demonstrated experience managing multiple complex projects simultaneously, with accountability for timelines, budgets, and stakeholders. Proven experience owning and managing budgets, including forecasting, and spend control. Strong organisational and leadership capability, with the ability to manage own workload and direct the work of others. Strong technical expertise (experience in post-production and traffic / asset management) Budgeting experience Proven people-management or team-leadership experience, including setting priorities, providing guidance, and supporting performance. Experience working with channel management systems and delivery platforms. Up to date knowledge of industry body regulations for media advertising, Broadcasting, Entertainment, Communications and Theatre Union (Bectu, Clearcast etc.) Proven experience of managing a team. Experience with DAMS and Adobe a plus A proactive, solutions-focused approach, with a track record of independent decision-making and taking ownership in fast-paced environment. Skills Required Exceptional time management & project management/organisational abilities Capable of working well under pressure and to tight deadlines Exceptional communication & people skills Excellent attention to detail Ability to comprehend basic legal documents and insurance requirements, Health and safety awareness Competencies Required Builds Relationships Communicates Effectively Inspires Creativity and Innovation Exhibits Professional Excellence Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you."
Jan 19, 2026
Contractor
Creative Marketing Ops PM / Production Operations Manager Contract Length: 6 Months Day-rate range: 350pd - 443pd (Inside IR35 rate to umbrella) West London Hybrid 4 days/pw on site in West London 1 day pw wfh. Available ASAP at short notice (within 2-4 weeks notice) Looking for a Creative Marketing Operations Project Manager/ Production Operations Manager with proven experience in a similar multi-territory production environment. The Project Manager will support the Director, Senior Manager, and Creative Operations team by leading the planning and delivery of regional marketing and creative projects across this well known Video subscription Service. This role is responsible for managing projects end to end, coordinating stakeholders, and ensuring work is delivered on time, on budget, and to brand standards. This is a hands-on management role requiring a confident, organised Creative Marketing project manager with experience working in fast-paced creative or marketing environments. The successful candidate will bring structure to complex creative workflows, manage multiple projects simultaneously, and act as a key point of contact between Creative, Operations, Marketing, and external partners. Requires production delivery in a multi-territory marketing production environment and experience in post-production and traffic / asset management etc Strong communication skills, attention to detail, and the ability to prioritise across competing deadlines are essential. The Project Manager must remain calm under pressure, proactively manage risk, and support creative teams by enabling efficient and well-planned delivery. Ideally worked in a Video subscription, media and entertainment or similar B2C sector. Areas of Responsibility Core Responsibilities Project Management & Delivery Own the end-to-end delivery of projects from briefing through to final delivery, with full responsibility for timelines, budgets, and quality outcomes. Lead the development and maintenance of comprehensive project plans, schedules, and delivery milestones, exercising judgement to balance creative ambition with operational constraints. Manage and prioritise multiple concurrent projects, setting direction and accountability for actions and deliverables across teams. Act as the escalation point for delivery risks, delays, or issues, driving resolution and escalating strategically where required. Stakeholder Coordination & Communication Lead day-to-day engagement with Brief Owners, Creative teams, Operations, and Approvers (Brand, Legal, Compliance), managing expectations and influencing outcomes. Own stakeholder relationships across UK, Regional, EMEA, and US Global Marketing teams, operating confidently within a matrixed, international environment. Lead and manage the creative approval process, including coordination with US teams, ensuring clarity, timeliness, and alignment. Challenge scope, timing, or delivery assumptions where necessary to protect quality, budgets, and timelines. Budget & Resource Management Manage project budgets, tracking spend and supporting accurate forecasting. Work closely with Operations, Creative and Design leads to plan resourcing efficiently. Flag budget risks early and support corrective action where required. Own and manage project budgets, including forecasting, spend tracking, variance management, and identification of financial risk. Lead resourcing conversations with Operations, Creative, and Design leads to ensure efficient and effective allocation of internal and external resources. Proactively identify budget pressures and implement corrective actions to maintain financial control. Planning & Reporting Present project plans, timelines, and production schedules to stakeholders and senior partners. Provide regular, structured reporting on delivery status, priorities, risks, and budget performance. Lead project status meetings, drive decision-making, and adapt plans in response to changing priorities. Maintain clear project documentation and records. Workflow, Process & Operations Uphold and embed best-practice workflows across Creative, Operations, and Marketing teams. Take ownership of identifying opportunities to improve delivery processes, operational efficiency, and ways of working. Ensure workflows are clearly communicated, consistently applied, and adhered to across all assigned projects. Provide operational oversight of tools, technology, and system integrations supporting creative delivery. Brand & Quality Assurance Be accountable for ensuring all creative output meets brand standards, governance requirements, and quality expectations. Ensure creative teams are fully briefed and supported with accurate information, assets, and approvals. Oversee quality control across assets, approvals, and final delivery, intervening where standards are at risk. Any other duties as required. Areas of Accountability Senior Manager Production & Creative Operations Marketing Production and Operations Director, Experience and Professional Qualifications Required Proven experience operating as a Project, Production, or Operations Manager, with demonstrated ownership of delivery in a multi-territory production environment. Previous experience as a Creative Marketing Operations Project Manager/ Production Operations Manager experience in a well known international Brand Strong, practical understanding of end-to-end creative and operational production processes, with the ability to apply this knowledge to planning, risk management, and decision-making. Demonstrated experience managing multiple complex projects simultaneously, with accountability for timelines, budgets, and stakeholders. Proven experience owning and managing budgets, including forecasting, and spend control. Strong organisational and leadership capability, with the ability to manage own workload and direct the work of others. Strong technical expertise (experience in post-production and traffic / asset management) Budgeting experience Proven people-management or team-leadership experience, including setting priorities, providing guidance, and supporting performance. Experience working with channel management systems and delivery platforms. Up to date knowledge of industry body regulations for media advertising, Broadcasting, Entertainment, Communications and Theatre Union (Bectu, Clearcast etc.) Proven experience of managing a team. Experience with DAMS and Adobe a plus A proactive, solutions-focused approach, with a track record of independent decision-making and taking ownership in fast-paced environment. Skills Required Exceptional time management & project management/organisational abilities Capable of working well under pressure and to tight deadlines Exceptional communication & people skills Excellent attention to detail Ability to comprehend basic legal documents and insurance requirements, Health and safety awareness Competencies Required Builds Relationships Communicates Effectively Inspires Creativity and Innovation Exhibits Professional Excellence Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you."
Project Manager - Creative Marketing Operations (Streaming Services) Role: Project Manager - Creative Marketing Operations Client Industry: Streaming Services Specialism(s): Creative Marketing, Production, Marketing Operations, Creative Operations, Multi-Territory Production, Project Management, Budget Management, Resource Allocation, Digital Asset Management, Adobe, Streaming Services, Content, Traffic Management, Channel Management Systems Type: Contract, Inside IR35 (via Umbrella) Location: London (On-Site) Duration: 6 Months Pay Rate: 350 - 430 per day Start: ASAP / Urgent Project Manager - Creative Marketing Operations (Streaming) CPS Group UK are delighted to be working with a global streaming service to appoint a seasoned Creative Marketing Project / Operations / Production Manager to lead the planning and delivery of regional creative and marketing projects, in a multi-territory environment. This is a hands-on Project Management role in a fast-paced, content-driven environment, offering the opportunity to devise creative campaigns for some of the world's most beloved content. It involves the E2E management of creative projects, budgets, stakeholders and cross-functional teams; acting as the bridge between internal teams and bringing structure to complex creative workflows. The role is Inside IR35 and is based on-site in London (4/5 days per week). Role Requirements End-to-end delivery of creative projects from briefing to final delivery, responsible for timelines, budgets, and quality outcomes Lead day-to-day engagement with Brief Owners, Creative teams, Operations, and Approvers Own UK, Regional EMEA and US Global Marketing stakeholder relationships Own and manage project budgets Manage and prioritise multiple concurrent projects, setting direction and accountability for actions and deliverables Manage project budgets, tracking spend and supporting accurate forecasting Uphold, embed and optimise best-practice creative workflows Ensure workflows are clearly communicated, consistently applied, and adhered to across all assigned projects Lead project status meetings, drive decision-making, and adapt plans Lead and manage the creative approval process Required Skills & Experience Creative Marketing/Production Project Management experience within the Entertainment/Streaming/Content industry Proven experience operating as a Project/Ops/Production Manager, with demonstrated ownership of delivery in a multi-territory production environment Strong, practical understanding of end-to-end creative and operational production processes Demonstrated experience managing multiple complex projects simultaneously Knowledge of global media/streaming landscape Up to date knowledge of industry body regulations (Bectu, Clearcast etc.) Experience with DAMS and Adobe Strong technical expertise (experience in post-production and traffic / asset management) A proactive, solutions-focused approach, with a track record of independent decision-making and taking ownership Experience working with channel management systems and delivery platforms. For more information or immediate consideration for this opportunity, please apply or contact Charlie Grant at CPS Group UK url removed Due to the high number of expected applicants, please email in the first instance By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Jan 19, 2026
Contractor
Project Manager - Creative Marketing Operations (Streaming Services) Role: Project Manager - Creative Marketing Operations Client Industry: Streaming Services Specialism(s): Creative Marketing, Production, Marketing Operations, Creative Operations, Multi-Territory Production, Project Management, Budget Management, Resource Allocation, Digital Asset Management, Adobe, Streaming Services, Content, Traffic Management, Channel Management Systems Type: Contract, Inside IR35 (via Umbrella) Location: London (On-Site) Duration: 6 Months Pay Rate: 350 - 430 per day Start: ASAP / Urgent Project Manager - Creative Marketing Operations (Streaming) CPS Group UK are delighted to be working with a global streaming service to appoint a seasoned Creative Marketing Project / Operations / Production Manager to lead the planning and delivery of regional creative and marketing projects, in a multi-territory environment. This is a hands-on Project Management role in a fast-paced, content-driven environment, offering the opportunity to devise creative campaigns for some of the world's most beloved content. It involves the E2E management of creative projects, budgets, stakeholders and cross-functional teams; acting as the bridge between internal teams and bringing structure to complex creative workflows. The role is Inside IR35 and is based on-site in London (4/5 days per week). Role Requirements End-to-end delivery of creative projects from briefing to final delivery, responsible for timelines, budgets, and quality outcomes Lead day-to-day engagement with Brief Owners, Creative teams, Operations, and Approvers Own UK, Regional EMEA and US Global Marketing stakeholder relationships Own and manage project budgets Manage and prioritise multiple concurrent projects, setting direction and accountability for actions and deliverables Manage project budgets, tracking spend and supporting accurate forecasting Uphold, embed and optimise best-practice creative workflows Ensure workflows are clearly communicated, consistently applied, and adhered to across all assigned projects Lead project status meetings, drive decision-making, and adapt plans Lead and manage the creative approval process Required Skills & Experience Creative Marketing/Production Project Management experience within the Entertainment/Streaming/Content industry Proven experience operating as a Project/Ops/Production Manager, with demonstrated ownership of delivery in a multi-territory production environment Strong, practical understanding of end-to-end creative and operational production processes Demonstrated experience managing multiple complex projects simultaneously Knowledge of global media/streaming landscape Up to date knowledge of industry body regulations (Bectu, Clearcast etc.) Experience with DAMS and Adobe Strong technical expertise (experience in post-production and traffic / asset management) A proactive, solutions-focused approach, with a track record of independent decision-making and taking ownership Experience working with channel management systems and delivery platforms. For more information or immediate consideration for this opportunity, please apply or contact Charlie Grant at CPS Group UK url removed Due to the high number of expected applicants, please email in the first instance By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: Stakeholder Management. Strong Organisation Skills and Time Management. Commercial Knowledge. Contract Negotiations. Procurement best in class practices. Some other highly valued skills may include: Resilience. Self-starter. Marketing Knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 19, 2026
Full time
Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: Stakeholder Management. Strong Organisation Skills and Time Management. Commercial Knowledge. Contract Negotiations. Procurement best in class practices. Some other highly valued skills may include: Resilience. Self-starter. Marketing Knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays Bank Plc
Great Houghton, Northamptonshire
Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: Stakeholder Management. Strong Organisation Skills and Time Management. Commercial Knowledge. Contract Negotiations. Procurement best in class practices. Some other highly valued skills may include: Resilience. Self-starter. Marketing Knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Jan 19, 2026
Full time
Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: Stakeholder Management. Strong Organisation Skills and Time Management. Commercial Knowledge. Contract Negotiations. Procurement best in class practices. Some other highly valued skills may include: Resilience. Self-starter. Marketing Knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
About The Role Our vision is to nurture PEI Group and our business information and event brands to become must-have resources and networks, so that private market investors, managers and service providers can better meet their business objectives and outperform in their markets. The marketing team will be strategic partners to the business, collaborating to design and deliver customer centric, creative and high performance programs which improve brand preference, engage more market professionals and underpin commercial success. The Senior Marketing Manager, based in New York, will play a critical role to lead a team and drive revenue growth for a portfolio of PEI's business information subscription brands, membership networks, events, sponsorship and marketing solutions. You will set the strategy for the portfolio, bringing new ideas that will result in growth. Managing a team of marketers, you will create the marketing plans and campaigns to generate commercial results through customer acquisition, growth and retention. Key Responsibilities Develop a deep understanding of the target markets and audiences, including detailed personas, and associated workflows and needs by role type. Gain detailed insights into the current product offerings across all revenue streams, including digital platforms, networks, events (delegate and sponsorship), and marketing solutions, to ensure a comprehensive understanding of the brand or network. Partner with the Product and Events teams to design and execute new product development (NPD) launch programs, ensuring alignment with overall business goals. Analyse growth potential by persona, company, contact, and revenue line, identifying opportunities for volume and revenue growth. Develop a strategic marketing approach to creatively and commercially achieve annual goals, ensuring alignment with company objectives. Design and implement a quarterly rolling program of targeted campaigns for each key audience segment (acquisition, client, and key accounts), delivering a strong sales pipeline and meeting eCommerce targets. Create tailored programs for acquisition and customer onboarding, cross sell/upsell (account expansion), and account based marketing (ABM) for key accounts, usage and renewal. Day to Day Responsibilities Team management and leadership, including recruitment, development, coordination and retention efforts. Oversee budget planning and financial management. Optimise the use of marketing technology tools such as Marketo, websites, CRM, etc., in collaboration with Digital Marketing Operations (DMO). Expertly design and execute TAM focused inbound lead nurturing programs, as well as highly targeted outbound campaigns via social media, email, PPC, search, events, advertising, and more. Provide daily, weekly, and monthly performance reports, along with actionable recommendations for improvement. Collaborate with internal Design and DMO teams, as well as external agencies, to create a variety of marketing content that supports all stages of the customer journey (top, middle, and bottom of the funnel). KPI's / Success Expectations Develop and implement a marketing strategy that aligns with company goals. Collaborate with cross functional teams, including Editorial, Product, Sales, and Events, to ensure quarterly marketing plans are developed and executed in line with business needs. Hit targets for New Customer acquisition (from relevant TAM) including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Achieve targets for Account Expansion through cross sell and upsell within Client and Key Accounts including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Deliver increased usage, engagement, satisfaction and retention at company and person level (shared KPIs with Editorial, Events and Account Management). Develop and publish at least six customer case studies (written or video) each year. About You Experience & Skills Bachelor's Degree - B.S. or B.A. Proven experience working in Marketing leadership roles within B2B events and information (subscription) products. Proven experience in leading and managing teams effectively. Skilled in developing and executing strategic plans for portfolio management, with the ability to clearly communicate these strategies to the team; works comfortably with forward looking annual and quarterly horizons. Expertise in creating strategic marketing plans that consistently meet revenue targets while staying within budget. Strong project management capabilities, with a track record of successfully collaborating with senior stakeholders and managing key relationships. Excellent communication skills, ensuring clarity and efficiency in all interactions. Creative thinker with the ability to generate innovative ideas that drive business growth. Proficient in writing and compelling, benefit oriented copy to engage target audiences; strong proofreader and copywriting trainer for the team. Data driven with a strong understanding of segmentation, analysis, and selection processes. Detail oriented and highly competent in proofreading and ensuring accuracy. Experienced in managing large budgets, optimizing resource allocation for maximum impact. In depth understanding of both direct and digital marketing metrics, with a particular focus on ROI. About Us Who we are PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
Jan 19, 2026
Full time
About The Role Our vision is to nurture PEI Group and our business information and event brands to become must-have resources and networks, so that private market investors, managers and service providers can better meet their business objectives and outperform in their markets. The marketing team will be strategic partners to the business, collaborating to design and deliver customer centric, creative and high performance programs which improve brand preference, engage more market professionals and underpin commercial success. The Senior Marketing Manager, based in New York, will play a critical role to lead a team and drive revenue growth for a portfolio of PEI's business information subscription brands, membership networks, events, sponsorship and marketing solutions. You will set the strategy for the portfolio, bringing new ideas that will result in growth. Managing a team of marketers, you will create the marketing plans and campaigns to generate commercial results through customer acquisition, growth and retention. Key Responsibilities Develop a deep understanding of the target markets and audiences, including detailed personas, and associated workflows and needs by role type. Gain detailed insights into the current product offerings across all revenue streams, including digital platforms, networks, events (delegate and sponsorship), and marketing solutions, to ensure a comprehensive understanding of the brand or network. Partner with the Product and Events teams to design and execute new product development (NPD) launch programs, ensuring alignment with overall business goals. Analyse growth potential by persona, company, contact, and revenue line, identifying opportunities for volume and revenue growth. Develop a strategic marketing approach to creatively and commercially achieve annual goals, ensuring alignment with company objectives. Design and implement a quarterly rolling program of targeted campaigns for each key audience segment (acquisition, client, and key accounts), delivering a strong sales pipeline and meeting eCommerce targets. Create tailored programs for acquisition and customer onboarding, cross sell/upsell (account expansion), and account based marketing (ABM) for key accounts, usage and renewal. Day to Day Responsibilities Team management and leadership, including recruitment, development, coordination and retention efforts. Oversee budget planning and financial management. Optimise the use of marketing technology tools such as Marketo, websites, CRM, etc., in collaboration with Digital Marketing Operations (DMO). Expertly design and execute TAM focused inbound lead nurturing programs, as well as highly targeted outbound campaigns via social media, email, PPC, search, events, advertising, and more. Provide daily, weekly, and monthly performance reports, along with actionable recommendations for improvement. Collaborate with internal Design and DMO teams, as well as external agencies, to create a variety of marketing content that supports all stages of the customer journey (top, middle, and bottom of the funnel). KPI's / Success Expectations Develop and implement a marketing strategy that aligns with company goals. Collaborate with cross functional teams, including Editorial, Product, Sales, and Events, to ensure quarterly marketing plans are developed and executed in line with business needs. Hit targets for New Customer acquisition (from relevant TAM) including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Achieve targets for Account Expansion through cross sell and upsell within Client and Key Accounts including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Deliver increased usage, engagement, satisfaction and retention at company and person level (shared KPIs with Editorial, Events and Account Management). Develop and publish at least six customer case studies (written or video) each year. About You Experience & Skills Bachelor's Degree - B.S. or B.A. Proven experience working in Marketing leadership roles within B2B events and information (subscription) products. Proven experience in leading and managing teams effectively. Skilled in developing and executing strategic plans for portfolio management, with the ability to clearly communicate these strategies to the team; works comfortably with forward looking annual and quarterly horizons. Expertise in creating strategic marketing plans that consistently meet revenue targets while staying within budget. Strong project management capabilities, with a track record of successfully collaborating with senior stakeholders and managing key relationships. Excellent communication skills, ensuring clarity and efficiency in all interactions. Creative thinker with the ability to generate innovative ideas that drive business growth. Proficient in writing and compelling, benefit oriented copy to engage target audiences; strong proofreader and copywriting trainer for the team. Data driven with a strong understanding of segmentation, analysis, and selection processes. Detail oriented and highly competent in proofreading and ensuring accuracy. Experienced in managing large budgets, optimizing resource allocation for maximum impact. In depth understanding of both direct and digital marketing metrics, with a particular focus on ROI. About Us Who we are PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.
Lightricks is an AI-first company creating next-generation content creation technology for businesses, enterprises, and studios with a mission to bridge the gap between imagination and creation. At our core is LTX-2, an open-source generative video model, built to deliver expressive, high-fidelity video at unmatched speed. It powers both our own products and a growing ecosystem of partners through API integration. The company is also known globally for pioneering consumer creativity through products like Facetune, one of the world's most recognized creative brands, which helped introduce AI-powered visual expression to hundreds of millions of users worldwide. We combine deep research, user-first design, and end-to-end execution from concept to final render to bring the future of expression to all. What you will be doing: Own and manage a major holding company client, serving as the primary point of contact across multiple brands, teams, and stakeholders Lead onboarding, implementation, and ongoing partnership expansion within complex agency structures Oversee high-volume influencer marketing campaigns end-to-end, from strategy and creative direction through execution, reporting, and optimization Act as a trusted advisor to agency and brand partners by deeply understanding client goals and proactively guiding them toward success Provide strategic recommendations, creative insights, and hands on account management in a fast paced, agency style environment Collaborate with creators and clients to shape compelling campaign concepts and creative direction Monitor campaign performance, customer satisfaction, and retention, identifying risks and resolving issues swiftly Identify growth and upsell opportunities and support account expansion within the holding company Partner cross functionally with product, revenue, and partnerships teams to advocate for customer needs and influence product improvements Your skills and experience: 4-5+ years of experience in customer success, account management, or client services Strong agency background, with experience navigating fast paced environments, complex stakeholder relationships, and creative marketing workflows Proven ability to manage multiple high velocity campaigns simultaneously Direct experience in influencer marketing and the creator economy Exceptional communication, relationship building, and stakeholder management skills Highly organized with strong prioritization and execution capabilities Experience using CRM and project management tools (Salesforce and are a plus) Nice to Haves Experience working with enterprise clients or holding company structures Background in SaaS, tech, or AI driven platforms Experience in creative strategy or digital marketing Benefits Expected salary range is $85,000-$110,000. Actual compensation will vary based on a candidate's qualifications, experience, and other relevant factors. Stock options. Health/dental/vision with the majority of premiums paid by the company. 401k with company match. (Up to 4%) $3,000 per year is provided for lunch. $1,000 Yearly Learning, Development, and Wellness budget. Work from home stipend. 21 Days of PTO. Birthdays off! Take a free day off during your birthday month to celebrate. Talented teammates and a strong work culture supporting a healthy work life balance. We're here to push the boundaries of what's possible with AI and video - not for the buzz, but for the craft, the challenge, and the chance to make something genuinely new. We believe in an environment where people are encouraged to think, create, and explore. Real impact happens when people are empowered to experiment, evolve, and elevate together. At Lightricks, every breakthrough starts with great people and a collaborative mindset. If you're looking for a place that combines deep tech, creative energy, and zero buzzword culture, you might be in the right place.
Jan 19, 2026
Full time
Lightricks is an AI-first company creating next-generation content creation technology for businesses, enterprises, and studios with a mission to bridge the gap between imagination and creation. At our core is LTX-2, an open-source generative video model, built to deliver expressive, high-fidelity video at unmatched speed. It powers both our own products and a growing ecosystem of partners through API integration. The company is also known globally for pioneering consumer creativity through products like Facetune, one of the world's most recognized creative brands, which helped introduce AI-powered visual expression to hundreds of millions of users worldwide. We combine deep research, user-first design, and end-to-end execution from concept to final render to bring the future of expression to all. What you will be doing: Own and manage a major holding company client, serving as the primary point of contact across multiple brands, teams, and stakeholders Lead onboarding, implementation, and ongoing partnership expansion within complex agency structures Oversee high-volume influencer marketing campaigns end-to-end, from strategy and creative direction through execution, reporting, and optimization Act as a trusted advisor to agency and brand partners by deeply understanding client goals and proactively guiding them toward success Provide strategic recommendations, creative insights, and hands on account management in a fast paced, agency style environment Collaborate with creators and clients to shape compelling campaign concepts and creative direction Monitor campaign performance, customer satisfaction, and retention, identifying risks and resolving issues swiftly Identify growth and upsell opportunities and support account expansion within the holding company Partner cross functionally with product, revenue, and partnerships teams to advocate for customer needs and influence product improvements Your skills and experience: 4-5+ years of experience in customer success, account management, or client services Strong agency background, with experience navigating fast paced environments, complex stakeholder relationships, and creative marketing workflows Proven ability to manage multiple high velocity campaigns simultaneously Direct experience in influencer marketing and the creator economy Exceptional communication, relationship building, and stakeholder management skills Highly organized with strong prioritization and execution capabilities Experience using CRM and project management tools (Salesforce and are a plus) Nice to Haves Experience working with enterprise clients or holding company structures Background in SaaS, tech, or AI driven platforms Experience in creative strategy or digital marketing Benefits Expected salary range is $85,000-$110,000. Actual compensation will vary based on a candidate's qualifications, experience, and other relevant factors. Stock options. Health/dental/vision with the majority of premiums paid by the company. 401k with company match. (Up to 4%) $3,000 per year is provided for lunch. $1,000 Yearly Learning, Development, and Wellness budget. Work from home stipend. 21 Days of PTO. Birthdays off! Take a free day off during your birthday month to celebrate. Talented teammates and a strong work culture supporting a healthy work life balance. We're here to push the boundaries of what's possible with AI and video - not for the buzz, but for the craft, the challenge, and the chance to make something genuinely new. We believe in an environment where people are encouraged to think, create, and explore. Real impact happens when people are empowered to experiment, evolve, and elevate together. At Lightricks, every breakthrough starts with great people and a collaborative mindset. If you're looking for a place that combines deep tech, creative energy, and zero buzzword culture, you might be in the right place.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Brand Marketing Manager in United Kingdom. This role offers the opportunity to shape and elevate a global brand in a fast-growing, high-impact environment. As a Senior Brand Marketing Manager, you will define and execute brand strategy, oversee brand messaging, and ensure visual and narrative consistency across all channels. You will work closely with cross-functional teams, including creative, product, sales, and customer success, to drive brand awareness, strengthen loyalty, and support ambitious growth goals. This position combines hands on campaign leadership, content creation, and analytics-driven optimization. It is ideal for a strategic thinker with a strong creative sensibility, excellent data literacy, and the ability to influence stakeholders across the organization. Your work will directly impact how customers perceive and engage with the brand globally. Accountabilities Develop and maintain the global brand strategy, including vision, mission, values, and comprehensive brand guidelines. Lead the planning, execution, and optimization of integrated marketing campaigns across digital, social media, email, content, and events. Collaborate with product marketing to craft messaging and positioning for product launches and feature updates. Create compelling brand narratives, overseeing the brand voice, tone, and content across multiple channels (website, blog, social media, thought leadership). Monitor brand performance metrics, analyze results, and apply data-driven insights to improve campaigns and ROI. Build strong relationships with cross-functional teams and external agencies to ensure consistent brand representation. Conduct market research and competitive analysis to identify differentiation opportunities and evolving brand trends. Requirements 10+ years of experience in brand marketing, preferably within B2B technology, SaaS, e commerce, or logistics sectors. Proven expertise in brand strategy, messaging, and visual identity development. Strong analytical skills with experience interpreting KPI reports and translating insights into actionable strategies. Excellent communication, presentation, and interpersonal skills; capable of influencing diverse stakeholders. Experience leading and collaborating with creative and marketing teams to execute high-quality campaigns. Proficiency with marketing automation platforms (e.g., HubSpot), analytics tools (Google Analytics), A/B testing tools, and project management platforms (e.g., Asana). Bachelor's degree in Marketing, Business, or a related field; MBA preferred. Familiarity with advertising across digital, social, SEO, SEM, video, audio, and mobile channels. Benefits Competitive salary with performance-based incentives. Flexible remote and hybrid work options. Opportunity to work on high-visibility, global brand initiatives. Access to professional development and leadership growth opportunities. Collaborative, fast-paced work environment with cross-functional exposure. Comprehensive benefits package including healthcare, paid time off, and wellness suppo Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Jan 19, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Brand Marketing Manager in United Kingdom. This role offers the opportunity to shape and elevate a global brand in a fast-growing, high-impact environment. As a Senior Brand Marketing Manager, you will define and execute brand strategy, oversee brand messaging, and ensure visual and narrative consistency across all channels. You will work closely with cross-functional teams, including creative, product, sales, and customer success, to drive brand awareness, strengthen loyalty, and support ambitious growth goals. This position combines hands on campaign leadership, content creation, and analytics-driven optimization. It is ideal for a strategic thinker with a strong creative sensibility, excellent data literacy, and the ability to influence stakeholders across the organization. Your work will directly impact how customers perceive and engage with the brand globally. Accountabilities Develop and maintain the global brand strategy, including vision, mission, values, and comprehensive brand guidelines. Lead the planning, execution, and optimization of integrated marketing campaigns across digital, social media, email, content, and events. Collaborate with product marketing to craft messaging and positioning for product launches and feature updates. Create compelling brand narratives, overseeing the brand voice, tone, and content across multiple channels (website, blog, social media, thought leadership). Monitor brand performance metrics, analyze results, and apply data-driven insights to improve campaigns and ROI. Build strong relationships with cross-functional teams and external agencies to ensure consistent brand representation. Conduct market research and competitive analysis to identify differentiation opportunities and evolving brand trends. Requirements 10+ years of experience in brand marketing, preferably within B2B technology, SaaS, e commerce, or logistics sectors. Proven expertise in brand strategy, messaging, and visual identity development. Strong analytical skills with experience interpreting KPI reports and translating insights into actionable strategies. Excellent communication, presentation, and interpersonal skills; capable of influencing diverse stakeholders. Experience leading and collaborating with creative and marketing teams to execute high-quality campaigns. Proficiency with marketing automation platforms (e.g., HubSpot), analytics tools (Google Analytics), A/B testing tools, and project management platforms (e.g., Asana). Bachelor's degree in Marketing, Business, or a related field; MBA preferred. Familiarity with advertising across digital, social, SEO, SEM, video, audio, and mobile channels. Benefits Competitive salary with performance-based incentives. Flexible remote and hybrid work options. Opportunity to work on high-visibility, global brand initiatives. Access to professional development and leadership growth opportunities. Collaborative, fast-paced work environment with cross-functional exposure. Comprehensive benefits package including healthcare, paid time off, and wellness suppo Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Account Manager in United Kingdom. This role offers the chance to act as the strategic bridge between business, clients, and technical teams within a high-growth digital advertising environment. As a Senior Technical Account Manager, you will lead complex technical integrations, troubleshoot critical issues, and optimize client performance from onboarding to ongoing operations. You will collaborate across product, engineering, and client teams to ensure seamless implementation of solutions, while developing documentation and internal playbooks to scale operations globally. This position is ideal for someone with a strong technical background, experience in programmatic advertising, and the ability to communicate complex concepts clearly. Your work will directly impact client satisfaction, revenue optimization, and the company's global technical operations. Accountabilities Lead end-to-end technical integrations for new clients, ensuring adherence to specifications, timelines, and best practices. Provide expert guidance during client meetings, translating complex AdTech requirements into actionable steps. Monitor client performance during onboarding, collaborating with internal teams to guarantee immediate ROI and satisfaction. Troubleshoot and resolve technical incidents, including configuration errors, display issues, and web performance anomalies. Conduct technical audits and feasibility studies to validate solution compatibility and optimize client ecosystems. Develop and maintain internal documentation, playbooks, and processes to support global scaling of technical operations. Identify workflow inefficiencies and implement process improvements to streamline team operations. Requirements 5+ years of experience in Technical Account Management, Solutions Engineering, or a related field. Strong background in AdTech, including SSP, DSP, and programmatic advertising partnerships. Formal technical education (CS degree, engineering school, or equivalent) with deep web technology knowledge (HTML, CSS, JavaScript). Expertise in web performance metrics, including Core Web Vitals (CLS, LCP, FID). Familiarity with Consent Management Platforms (CMP) and privacy standards (e.g., TCF v2.2+). Bilingual fluency in English and French, both written and spoken. Comfortable working in fast-moving, autonomous, and cross-functional environments. Strong problem-solving, analytical thinking, and proactive communication skills. Benefits Fully remote work with flexibility to work from home or select urban offices. Collaborative, close-knit team culture with a focus on innovation and shared success. Vibrant social events and company gatherings to foster community. Opportunities for career development, internal mobility, and performance feedback. Additional rest days (RTT) to support work-life balance. Comprehensive health and pension plans for employees and families. Meal benefits via Swile card and partial reimbursement of public transit passes. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Jan 19, 2026
Full time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Account Manager in United Kingdom. This role offers the chance to act as the strategic bridge between business, clients, and technical teams within a high-growth digital advertising environment. As a Senior Technical Account Manager, you will lead complex technical integrations, troubleshoot critical issues, and optimize client performance from onboarding to ongoing operations. You will collaborate across product, engineering, and client teams to ensure seamless implementation of solutions, while developing documentation and internal playbooks to scale operations globally. This position is ideal for someone with a strong technical background, experience in programmatic advertising, and the ability to communicate complex concepts clearly. Your work will directly impact client satisfaction, revenue optimization, and the company's global technical operations. Accountabilities Lead end-to-end technical integrations for new clients, ensuring adherence to specifications, timelines, and best practices. Provide expert guidance during client meetings, translating complex AdTech requirements into actionable steps. Monitor client performance during onboarding, collaborating with internal teams to guarantee immediate ROI and satisfaction. Troubleshoot and resolve technical incidents, including configuration errors, display issues, and web performance anomalies. Conduct technical audits and feasibility studies to validate solution compatibility and optimize client ecosystems. Develop and maintain internal documentation, playbooks, and processes to support global scaling of technical operations. Identify workflow inefficiencies and implement process improvements to streamline team operations. Requirements 5+ years of experience in Technical Account Management, Solutions Engineering, or a related field. Strong background in AdTech, including SSP, DSP, and programmatic advertising partnerships. Formal technical education (CS degree, engineering school, or equivalent) with deep web technology knowledge (HTML, CSS, JavaScript). Expertise in web performance metrics, including Core Web Vitals (CLS, LCP, FID). Familiarity with Consent Management Platforms (CMP) and privacy standards (e.g., TCF v2.2+). Bilingual fluency in English and French, both written and spoken. Comfortable working in fast-moving, autonomous, and cross-functional environments. Strong problem-solving, analytical thinking, and proactive communication skills. Benefits Fully remote work with flexibility to work from home or select urban offices. Collaborative, close-knit team culture with a focus on innovation and shared success. Vibrant social events and company gatherings to foster community. Opportunities for career development, internal mobility, and performance feedback. Additional rest days (RTT) to support work-life balance. Comprehensive health and pension plans for employees and families. Meal benefits via Swile card and partial reimbursement of public transit passes. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you'll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You'll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting edge tools such as Gainsight. Key Responsibilities Customer Lifecycle Management Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers. Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long term value realization. Customer Community Engagement Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content. Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer to peer learning. Content Strategy and Creation Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers. Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints. Customer Journey Mapping and Optimization Collaborate with leadership to define and continually refine customer journey maps. Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization. Qualifications Proven experience in digital customer success, marketing, or a related field with a focus on tech enabled engagement strategies. Strong written communication skills with the ability to create compelling content tailored to diverse customer personas. Ability to manage multiple priorities in a fast paced environment, balancing strategic initiatives with day to day responsibilities. Demonstrated success in working with complex software products and a strong aptitude for learning new technologies. Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. £50,000 - £62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits What We Are Looking For We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences". It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have 'been there, done that'. We want to be part of your development journey, and we'll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid flexible approach to support your productivity and work life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals. We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE - We care about each other and our mission to make a difference in the world. OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. Equal Opportunity Statement Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact should you require any accommodations. Background Checks All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants Magnet Forensics participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the U.S. Privacy Policy Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Jan 19, 2026
Full time
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you'll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You'll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting edge tools such as Gainsight. Key Responsibilities Customer Lifecycle Management Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers. Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long term value realization. Customer Community Engagement Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content. Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer to peer learning. Content Strategy and Creation Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers. Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints. Customer Journey Mapping and Optimization Collaborate with leadership to define and continually refine customer journey maps. Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization. Qualifications Proven experience in digital customer success, marketing, or a related field with a focus on tech enabled engagement strategies. Strong written communication skills with the ability to create compelling content tailored to diverse customer personas. Ability to manage multiple priorities in a fast paced environment, balancing strategic initiatives with day to day responsibilities. Demonstrated success in working with complex software products and a strong aptitude for learning new technologies. Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. £50,000 - £62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits What We Are Looking For We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences". It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have 'been there, done that'. We want to be part of your development journey, and we'll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid flexible approach to support your productivity and work life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals. We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE - We care about each other and our mission to make a difference in the world. OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. Equal Opportunity Statement Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact should you require any accommodations. Background Checks All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants Magnet Forensics participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the U.S. Privacy Policy Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Manchester City Football Club (MCFC) has evolved from its 1880 origins as St. Mark's (West Gorton) into a dominant force in English and European football, achieving significant success like winning the domestic treble (2018/19) and the Champions League, holding records for most points in a Premier League season (100), and offering diverse career paths within the broader City Football Group (CFG) for roles in football, marketing, tech, and more, reflecting a strong global brand and commitment to innovation and community. Working at Manchester City Football Club offers benefits like competitive pay, annual leave (26 days + birthday), private healthcare, health cash plans, bonuses, staff discounts, and access to partnership/lifestyle deals, plus perks like pension schemes, flexible working, and potentially discounted gym memberships. Individuals interested in the Jobs at Manchester City Football Club in UK should review the details, requirements, and application process outlined below. As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Chef / Kitchen Operations To be successful in this role; you will: Prepare and present dishes to meet nutrition requirements and performance standards. Maintain your station, equipment and smooth service at all times. Support menu innovation and dish development alongside senior chefs. Complete HACCP documentation, allergen logs and risk assessment tasks.> Assist with stock control, ordering and monitoring waste and spoilage. Uphold high hygiene, safety and food quality standards. Travel as required to provide consistent service for the team. Continually improve techniques and working practices. Qualifications and Requirements: Experience working in a professional hospitality kitchen. Excellent communication, customer service and teamwork skills. Knowledge of food trends and strong presentation skills. HACCP & Food Safety Level 3 certified. Experience supporting stock control and interacting with suppliers. Ability to work independently and adapt to varied situations. Beneficial: Nutrition knowledge, experience with performance nutritionists, a second language or experience in elite sport. Talent Operations Executive - Global Football The Talent Operations Executive will play a vital role in supporting the Scouting and Recruitment team within the Global Football department at City Football Group, by ensuring the delivery of accurate, timely, and proactive operational support. Your Impact Administrative Operations - Provide administrative and targeted operations support to the Talent department, with specific emphasis on scouting and recruitment. Targeted work in 3 specific areas of efficiency, governance and compliance. Safeguarding - Offer support and coordination of the department's safeguarding obligations, DBS and international police checks, tracking of compliance in relation to qualifications and supporting staff CPD in this area. Staff Engagement - Support the process of staff induction and continued development, coordination of sessions, direct involvement in elements of the induction process and processing all new starter documentation. Finance - Coordinate the process of expenses claims, match fee claims, invoicing, developing processes to improve efficiency, accuracy and reporting across scouting and recruitment. Leading the inputting of expenses and processing directly on to the system, when required. Also offering support to key members of the team with individual expense claims. Travel - Support the coordination of travel for the department during office hours and support staff, managers, and players that require travel to be booked on their behalf including support for the medicals process and CPD events, including booking and coordination of group travel. Qualifications and Requirements: Proven experience working in a complex, fast paced administrative/operations environment. Experience of using IT systems to carry out administrative processes such as processing expenses, purchase orders and booking travel. Confident in using own initiative, conscientious, self motivated, excellent communication skills. Ability to work efficiently with good attention to detail. Flexible in dealing with last minute changes and demands. Competent in using MS Office: Word, Excel, PowerPoint and Outlook. Previous experience of working in a football/professional sport operations environment or complex international business. Experience using relevant systems such as Business World/UNIT 4, Concur, SAP, SAGE to complete financial tasks and management. Additional language skills. Ability to think creatively and offer solutions to functional problems. Licensing Manager - Manchester City Manchester City's licensing programme has grown significantly over the last 5 years, across multiple territories and provides a significant income stream to the club. The Licensing Manager will manage and continue to grow the licensing programme, ensuring the club's rapidly growing fan base have access to a wide range of official licensed products (physical or digital) that meet their needs and expectations, while fitting with the MCFC brand DNA. Your Impact Manage and grow the Manchester City Licensing programme, maximising the return from the existing licensees, and adding new licensees to the portfolio in the UK and internationally for both physical and digital products. Manage multiple physical and digital licensee and nominated representative relationships over the length of their contractual terms. Oversee end to end legal contract drafting process, ensuring smooth and efficient expedition of legal paperwork. Manage quarterly sales and royalty reporting across all licensees and agents, including creating summarised reports to update the Head of Licensing on overall tracking against budget, and sales by licensee, territory and distribution channel/media outlet. Organise licensee business reviews and challenging licensees to continually improve performance. Line management of the Licensing Executive, ensuring delivery of their respective objectives. Work with the internal brand team to update and deliver style guides and season specific/hot market assets, working closely with licensees to ensure premium, reactive and innovative merchandise is launched to the market, maintaining brand compliance with the MCFC brand DNA and identity. Oversee management of the club's online licencee management system. Ensure effective marketing of City merchandise, providing support to licensees through club store promotions, members, and supporter clubs activations. Work closely with the retail team and Man City's official retail partners to ensure club retail sales are maximised, and innovative new products are provided by licensees for club channels. Qualifications and Requirements: Knowledge of the general licensing and sports licensing industries, both in the UK and internationally, including knowledge of licensing contracts, running product development, and approvals across multiple categories. Knowledge of how to effectively develop and build a brand through licensing and how to help licensees with marketing efforts to bring their products to life. Understanding of general licensing contract terms and conditions and royalty specific data reporting. Advanced knowledge of Excel and PowerPoint. Pro active team member with strong attention to detail and organisation skills. Knowledge of sport and fan behaviour, and a have a general interest in football/sports. Awareness of lifestyle products that are trending or up and coming in fashion/pop culture. Understanding of the traditional and non traditional ways that IP can be licensed in the physical and digital worlds. Experience managing a large number of accounts/partners. Ticketing Operations - Manchester City As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a Simply Health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Your Impact Set up and manage all Manchester City products within the ticketing system, including matches (home and away), memberships, hospitality, merchandise and non matchday events. Configure and validate seat inventory to ensure products are accurate, available and ready for sale. Produce ticket sales criteria for matches and events, working with Safety & Security to manage restrictions where required. Work closely with the System Product Manager to improve fan journeys and internal processes, identifying opportunities for development. Support product promotion across tickets, hospitality and memberships, including through third party sales channels. Liaise with internal teams on ticket allocations to ensure timely and accurate delivery. Work with opposing clubs and venues on allocations, reconciliation and distribution of tickets when required. Create and manage stadium seating plans and overlays for home and away fixtures. Support the delivery of cup schemes . click apply for full job details
Jan 19, 2026
Full time
Manchester City Football Club (MCFC) has evolved from its 1880 origins as St. Mark's (West Gorton) into a dominant force in English and European football, achieving significant success like winning the domestic treble (2018/19) and the Champions League, holding records for most points in a Premier League season (100), and offering diverse career paths within the broader City Football Group (CFG) for roles in football, marketing, tech, and more, reflecting a strong global brand and commitment to innovation and community. Working at Manchester City Football Club offers benefits like competitive pay, annual leave (26 days + birthday), private healthcare, health cash plans, bonuses, staff discounts, and access to partnership/lifestyle deals, plus perks like pension schemes, flexible working, and potentially discounted gym memberships. Individuals interested in the Jobs at Manchester City Football Club in UK should review the details, requirements, and application process outlined below. As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Chef / Kitchen Operations To be successful in this role; you will: Prepare and present dishes to meet nutrition requirements and performance standards. Maintain your station, equipment and smooth service at all times. Support menu innovation and dish development alongside senior chefs. Complete HACCP documentation, allergen logs and risk assessment tasks.> Assist with stock control, ordering and monitoring waste and spoilage. Uphold high hygiene, safety and food quality standards. Travel as required to provide consistent service for the team. Continually improve techniques and working practices. Qualifications and Requirements: Experience working in a professional hospitality kitchen. Excellent communication, customer service and teamwork skills. Knowledge of food trends and strong presentation skills. HACCP & Food Safety Level 3 certified. Experience supporting stock control and interacting with suppliers. Ability to work independently and adapt to varied situations. Beneficial: Nutrition knowledge, experience with performance nutritionists, a second language or experience in elite sport. Talent Operations Executive - Global Football The Talent Operations Executive will play a vital role in supporting the Scouting and Recruitment team within the Global Football department at City Football Group, by ensuring the delivery of accurate, timely, and proactive operational support. Your Impact Administrative Operations - Provide administrative and targeted operations support to the Talent department, with specific emphasis on scouting and recruitment. Targeted work in 3 specific areas of efficiency, governance and compliance. Safeguarding - Offer support and coordination of the department's safeguarding obligations, DBS and international police checks, tracking of compliance in relation to qualifications and supporting staff CPD in this area. Staff Engagement - Support the process of staff induction and continued development, coordination of sessions, direct involvement in elements of the induction process and processing all new starter documentation. Finance - Coordinate the process of expenses claims, match fee claims, invoicing, developing processes to improve efficiency, accuracy and reporting across scouting and recruitment. Leading the inputting of expenses and processing directly on to the system, when required. Also offering support to key members of the team with individual expense claims. Travel - Support the coordination of travel for the department during office hours and support staff, managers, and players that require travel to be booked on their behalf including support for the medicals process and CPD events, including booking and coordination of group travel. Qualifications and Requirements: Proven experience working in a complex, fast paced administrative/operations environment. Experience of using IT systems to carry out administrative processes such as processing expenses, purchase orders and booking travel. Confident in using own initiative, conscientious, self motivated, excellent communication skills. Ability to work efficiently with good attention to detail. Flexible in dealing with last minute changes and demands. Competent in using MS Office: Word, Excel, PowerPoint and Outlook. Previous experience of working in a football/professional sport operations environment or complex international business. Experience using relevant systems such as Business World/UNIT 4, Concur, SAP, SAGE to complete financial tasks and management. Additional language skills. Ability to think creatively and offer solutions to functional problems. Licensing Manager - Manchester City Manchester City's licensing programme has grown significantly over the last 5 years, across multiple territories and provides a significant income stream to the club. The Licensing Manager will manage and continue to grow the licensing programme, ensuring the club's rapidly growing fan base have access to a wide range of official licensed products (physical or digital) that meet their needs and expectations, while fitting with the MCFC brand DNA. Your Impact Manage and grow the Manchester City Licensing programme, maximising the return from the existing licensees, and adding new licensees to the portfolio in the UK and internationally for both physical and digital products. Manage multiple physical and digital licensee and nominated representative relationships over the length of their contractual terms. Oversee end to end legal contract drafting process, ensuring smooth and efficient expedition of legal paperwork. Manage quarterly sales and royalty reporting across all licensees and agents, including creating summarised reports to update the Head of Licensing on overall tracking against budget, and sales by licensee, territory and distribution channel/media outlet. Organise licensee business reviews and challenging licensees to continually improve performance. Line management of the Licensing Executive, ensuring delivery of their respective objectives. Work with the internal brand team to update and deliver style guides and season specific/hot market assets, working closely with licensees to ensure premium, reactive and innovative merchandise is launched to the market, maintaining brand compliance with the MCFC brand DNA and identity. Oversee management of the club's online licencee management system. Ensure effective marketing of City merchandise, providing support to licensees through club store promotions, members, and supporter clubs activations. Work closely with the retail team and Man City's official retail partners to ensure club retail sales are maximised, and innovative new products are provided by licensees for club channels. Qualifications and Requirements: Knowledge of the general licensing and sports licensing industries, both in the UK and internationally, including knowledge of licensing contracts, running product development, and approvals across multiple categories. Knowledge of how to effectively develop and build a brand through licensing and how to help licensees with marketing efforts to bring their products to life. Understanding of general licensing contract terms and conditions and royalty specific data reporting. Advanced knowledge of Excel and PowerPoint. Pro active team member with strong attention to detail and organisation skills. Knowledge of sport and fan behaviour, and a have a general interest in football/sports. Awareness of lifestyle products that are trending or up and coming in fashion/pop culture. Understanding of the traditional and non traditional ways that IP can be licensed in the physical and digital worlds. Experience managing a large number of accounts/partners. Ticketing Operations - Manchester City As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a Simply Health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Your Impact Set up and manage all Manchester City products within the ticketing system, including matches (home and away), memberships, hospitality, merchandise and non matchday events. Configure and validate seat inventory to ensure products are accurate, available and ready for sale. Produce ticket sales criteria for matches and events, working with Safety & Security to manage restrictions where required. Work closely with the System Product Manager to improve fan journeys and internal processes, identifying opportunities for development. Support product promotion across tickets, hospitality and memberships, including through third party sales channels. Liaise with internal teams on ticket allocations to ensure timely and accurate delivery. Work with opposing clubs and venues on allocations, reconciliation and distribution of tickets when required. Create and manage stadium seating plans and overlays for home and away fixtures. Support the delivery of cup schemes . click apply for full job details
COMPANY OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a "Sunday Times Best Place to Work" for the second year in a row, and was named "Performance Marketing Employer of the Year" by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. ROLE OVERVIEW The Executive Assistant to the CEO Office plays a pivotal role at the centre of Croud's leadership and governance operations. Reporting directly to the Global CEO, this role provides high-level, confidential support across the CEO Office, including the CEO, CFO, Chair, and Board of Directors. Operating as a trusted partner, the Executive Assistant ensures the smooth running of executive and board activity through exceptional organisation, judgement, discretion, and relationship management. This role requires someone who can confidently operate across executive, board, and sensitive personal domains, anticipating needs, managing complexity, and enabling senior leaders to focus on driving the business forward. This is a highly visible and influential role, requiring professionalism, emotional intelligence and the ability to manage competing priorities in a fast paced, global environment. RESPONSIBILITIES Executive & Board Support Provide high-level, confidential support to the Global CEO, with occasional additional support to the Chair, CFO, Board of Directors, and Private Equity stakeholders as required. Act as a key liaison between the CEO Office and internal/external stakeholders, including executive leaders, board members, investors, and external partners. Build trusted relationships across the organisation, exercising sound judgement and discretion at all times. Diary, Inbox & Priority Management Own complex, proactive diary management for the Global CEO, coordinating internal and external meetings across multiple time zones. Support scheduling for board and executive activity, including confidential meetings involving the Board, investors, and senior leadership. Manage the CEO's inbox, triaging communications, highlighting priorities, drafting responses where appropriate, and ensuring timely follow up. Meeting, Governance & Briefing Support Attend Board and Executive Leadership Team meetings, taking accurate and concise minutes and tracking actions to completion. Ensure agendas, papers, and pre read materials are prepared, distributed, and stored appropriately ahead of meetings. Proactively brief the CEO ahead of internal and external meetings, ensuring clarity on objectives, context, and required outcomes. Support governance rhythms, including board cycles, off sites, and senior leadership forums. Travel, Expenses & Personal Administration Coordinate complex international travel for the CEO and other senior stakeholders, including visas, flights, accommodation, and ground transport. Manage expense submission and reconciliation, including corporate credit card transactions. Provide discreet personal administrative support to the CEO, including booking personal appointments and handling ad hoc requests. Events & Executive Engagement Assist with planning and coordinating internal and external events, including all hands meetings, executive off sites, speaking engagements, board dinners, and client facing events. Ensure all logistics, materials, and follow ups are handled to a consistently high standard. Office Operations & Process Improvement Assist with budget tracking, expense oversight, and general administrative support related to executive and board activity. Maintain accurate records, documentation, and filing systems with appropriate confidentiality controls. PERSON SPECIFICATION Experience & Skills Proven experience supporting multiple senior executives (CEO, CFO, Board) in a high pressure, fast paced environment; agency, marketing, or professional services experience preferred. Exceptional organisational, time management, and prioritisation skills, with the ability to manage competing demands seamlessly. Strong written and verbal communication skills, with confidence interacting with executives, board members, and external stakeholders. Demonstrated experience supporting board level meetings, governance processes, and senior leadership forums. Highly proficient in handling sensitive information with absolute confidentiality and discretion. Attributes & Competencies Proactive, resourceful, and solutions oriented, with the ability to anticipate needs and resolve issues independently. High emotional intelligence, professionalism, and tact, with excellent judgement. Calm, resilient, and detail oriented, even under pressure. Comfortable working autonomously while remaining closely aligned with senior stakeholders. A trusted operator who brings structure, clarity, and consistency to the CEO Office. COMPANY BENEFITS Croud operates a hybrid working model (minimum three days per week in the office). Given the nature of this role and the close collaboration required with the CEO, the Executive Assistant is typically expected to be in the London office four days per week. The remaining day(s) may be worked from home, with an office first approach encouraged. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) IPA Membership Peer to peer recognition scheme 'bonusly' Team off sites/regular socials Year round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact
Jan 19, 2026
Full time
COMPANY OVERVIEW Croud is a global, full service digital marketing agency with a unique business model that helps businesses drive sustainable growth in the new world of marketing. Croud was recently named a "Sunday Times Best Place to Work" for the second year in a row, and was named "Performance Marketing Employer of the Year" by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. We are energised by future thinking, driving innovation to achieve better outcomes. We are instinctively generous, actively including and empowering our people. Above all, we are purpose-driven, committed to positively impacting our people, the planet, and our global communities. ROLE OVERVIEW The Executive Assistant to the CEO Office plays a pivotal role at the centre of Croud's leadership and governance operations. Reporting directly to the Global CEO, this role provides high-level, confidential support across the CEO Office, including the CEO, CFO, Chair, and Board of Directors. Operating as a trusted partner, the Executive Assistant ensures the smooth running of executive and board activity through exceptional organisation, judgement, discretion, and relationship management. This role requires someone who can confidently operate across executive, board, and sensitive personal domains, anticipating needs, managing complexity, and enabling senior leaders to focus on driving the business forward. This is a highly visible and influential role, requiring professionalism, emotional intelligence and the ability to manage competing priorities in a fast paced, global environment. RESPONSIBILITIES Executive & Board Support Provide high-level, confidential support to the Global CEO, with occasional additional support to the Chair, CFO, Board of Directors, and Private Equity stakeholders as required. Act as a key liaison between the CEO Office and internal/external stakeholders, including executive leaders, board members, investors, and external partners. Build trusted relationships across the organisation, exercising sound judgement and discretion at all times. Diary, Inbox & Priority Management Own complex, proactive diary management for the Global CEO, coordinating internal and external meetings across multiple time zones. Support scheduling for board and executive activity, including confidential meetings involving the Board, investors, and senior leadership. Manage the CEO's inbox, triaging communications, highlighting priorities, drafting responses where appropriate, and ensuring timely follow up. Meeting, Governance & Briefing Support Attend Board and Executive Leadership Team meetings, taking accurate and concise minutes and tracking actions to completion. Ensure agendas, papers, and pre read materials are prepared, distributed, and stored appropriately ahead of meetings. Proactively brief the CEO ahead of internal and external meetings, ensuring clarity on objectives, context, and required outcomes. Support governance rhythms, including board cycles, off sites, and senior leadership forums. Travel, Expenses & Personal Administration Coordinate complex international travel for the CEO and other senior stakeholders, including visas, flights, accommodation, and ground transport. Manage expense submission and reconciliation, including corporate credit card transactions. Provide discreet personal administrative support to the CEO, including booking personal appointments and handling ad hoc requests. Events & Executive Engagement Assist with planning and coordinating internal and external events, including all hands meetings, executive off sites, speaking engagements, board dinners, and client facing events. Ensure all logistics, materials, and follow ups are handled to a consistently high standard. Office Operations & Process Improvement Assist with budget tracking, expense oversight, and general administrative support related to executive and board activity. Maintain accurate records, documentation, and filing systems with appropriate confidentiality controls. PERSON SPECIFICATION Experience & Skills Proven experience supporting multiple senior executives (CEO, CFO, Board) in a high pressure, fast paced environment; agency, marketing, or professional services experience preferred. Exceptional organisational, time management, and prioritisation skills, with the ability to manage competing demands seamlessly. Strong written and verbal communication skills, with confidence interacting with executives, board members, and external stakeholders. Demonstrated experience supporting board level meetings, governance processes, and senior leadership forums. Highly proficient in handling sensitive information with absolute confidentiality and discretion. Attributes & Competencies Proactive, resourceful, and solutions oriented, with the ability to anticipate needs and resolve issues independently. High emotional intelligence, professionalism, and tact, with excellent judgement. Calm, resilient, and detail oriented, even under pressure. Comfortable working autonomously while remaining closely aligned with senior stakeholders. A trusted operator who brings structure, clarity, and consistency to the CEO Office. COMPANY BENEFITS Croud operates a hybrid working model (minimum three days per week in the office). Given the nature of this role and the close collaboration required with the CEO, the Executive Assistant is typically expected to be in the London office four days per week. The remaining day(s) may be worked from home, with an office first approach encouraged. Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period, every employee is eligible for the benefits listed on our careers site which include: Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution 2 Recharge Days each holiday year Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave Life insurance and income protection Medical Cash Plan Pension Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform) IPA Membership Peer to peer recognition scheme 'bonusly' Team off sites/regular socials Year round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role. OUR VALUES At Croud, our vision centres around the idea of unlocking potential. We do this by elevating everyone in an inclusive and progressive culture, empowering individuals to deliver their best work. This means we build better brand outcomes, and unlock potential for our people, our clients and our communities. We live and breathe five core values that foster a culture where everyone can thrive. Our commitment to elevating each other is fundamental to both our cultural and business success. The ideal candidate will excel in and demonstrate the following: In it together - our value on integration, collaboration and outcomes Eye on the future - our value on futurism, creativity and passion Generous in spirit - our value on people, development and inclusion Do what you say - our value on integrity and accountability Make a difference - our value on purpose and impact