147 jobs found

Customer Success Account Manager An exciting opportunity has arisen for a driven and customer-focused professional to join our Customer Success Team within the Cloud division. This role is pivotal in ensuring customer satisfaction, revenue retention, and business growth across our cloud solutions - building of a long-term relationship within assigned customers. What your role as a Customer Success Account Manager will involve: Serve as the cloud business expert and main point of contact for all Ingram Micro Cloud vendor offerings, such as Microsoft, Google and more. Build and nurture strong relationships to drive retention and account growth. Develop and execute a proactive and customer specific business strategy to grow and retain the recurring revenue base within assigned customer base. Know your assigned customers' business inside out. Retain and grow assigned customer revenues by successfully managing subscription/end customer retention, renewal, and up-sell rates. Become an expert & nurture growth in primary practice areas i.e. CyberSecurity, Collaboration, Productivity, or IaaS. Build customer-specific business plans for key vendor partners like Microsoft, Google, AWS and more. Collaborate and liaise with other Ingram Micro (local & global) teams. Work closely with sales, platform success and support resources to deliver exceptional customer experience. Serve as Voice of the Customer by soliciting and presenting business feedback to sales, vendor management and finance teams. Develop and share best practices amongst team members to continuously improve customer experience and increase revenue & end customer retention and growth. To set you up for success, we are looking for the following skills and experience: Experience in customer success, account management, or sales, with a history of supporting revenue growth. Knowledge and experience in Cybersecurity is highly valued. Ability to manage multiple accounts and build collaborative partnerships. Experience navigating multi-tiered relationships with customers and service providers. An adaptable and solution-focused mindset with excellent communication skills. Willingness and ability to travel up to 25% of the time. Ethical, solution-focused mindset with a commitment to teamwork, continuous learning, and shared success. Ability to manage customer escalations and proactively address potential challenges. We Are Ingram Micro Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage , our AI-powered digital platform, we offer what we believe to be the industry's first business to consumer like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre and post sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.

We are looking for individuals who want to join our Team in Lakenheath, UK JOBOPENING Title: Center Operations Specialist Location: Lakenheath, Brandon Start date: 9 March 2026 Job-Type: Full Time (40 hours/week) U.S. Citizenship Required Working Conditions Normal office/Military base environment with regular exposure to offsite or outdoor events and activities. Medium work. Up to 25% travel. General Summary The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service and maintaining a safe, friendly, and inviting environment for service members. This position also manages delivers, and may assist in designing, high-quality, self-sustaining, and cost-efficient programs, events, and activities in locations surrounding the Center(s). It provides valuable, engaging, and memorable experiences for military service members and their families, and may also guide and administer volunteers. Principal Duties and Responsibilities Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming, and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready to use. Enforce sanitary and food-handling guidelines and regulations. Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs, and services; troubleshoot to resolve issues. May direct and manage vendors. Help to maintain Center operations within budget. Monitor maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational, and statistical reports as requested. Provide ad hoc reports as requested. Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation, and follow-on. As directed by the Center Operations Manager or other leaders, help to plan oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media, and database management. Assist with operations and programs communications and awareness. Compile and prepare announcements, stories, and photos for social media, local media representatives, and website publications, ensuring that content conforms to USO media guidelines. Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities, and eventson and off US military installations, including coordinating all functions, materials, and assets to ensure thatthese programs, activities, and events are effective and run efficiently. Assist the Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned areas, including helping to research and recommend new programs and services. Implement any resulting program, event, or activity changes. With key internal and external stakeholders, assist in developing, improving, and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery. Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a program resource to colleagues and oversee volunteer participation. Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc. Direct prospective volunteers through the application process. Help coordinate on job training for volunteers. Implement volunteer recognition events and run reports - e.g., award milestones/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations. May be required to operate a USO or personal motor vehicle. Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders. Job Qualifications High School Diploma or equivalent. 2+ years of work experience in event management, marketing, retail, customer service, recreation facility, or related roles. Relevant experience in a non profit, military, multicultural, and/or global organization preferred. Strong interpersonal, customer service, and problem solving skills. Ability to interact with USO Leadership, the general public, and military audiences at a variety of levels with integrity and professionalism. Proficiency in using computers and electronic equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred. Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise. Demonstrated ability to show initiative, self motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs. Ability to achieve desired results while working collaboratively in a team environment. Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation. Willingness and ability to work non standard hours as needed. General knowledge of the military community is preferred. Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, and valid driver's license. Ability to obtain and maintain a valid United States passport and valid foreign driver's license (in applicable locations/regions). Must be a strong advocate of the USO's mission. Details This position is located at RAF Lakenheath in Suffolk, England. Preference will be given to local candidates within commuting distance of the location. U.S. Citizenship Required This position requires candidates to be currently located in Lakenheath with sponsorship already in place. We do not offer sponsorship for this position. Candidates must have the ability to obtain an Exempt Vignetter and National Insurance Number. USO locations will adhere to local area and DOD guidelines regarding COVID-19 vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements. A resume and cover letter are required for full consideration. Background check - education, criminal, and driving required. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. DOCPER/SOFA/Logistical Support Status This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73. Equal Opportunity Statement French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Junior Public Relations Intelligence Analyst (Social Listening and Data Analysis) Location: Remote (applicants must currently reside in same country as a FINN Partners office location) Employment: Full-time, direct hire Reports to: Global Intelligence Manager / Senior Analyst of the FINN Partners Global Intelligence Lab Job Summary The Junior Public Relations Intelligence Analyst (Social Listening and Data Analysis) position provides high-quality, hands on data analysis and social listening support across Global Intelligence Lab projects within FINN Partners. The Junior Analyst acts as a core data engine for the Lab, and focuses on data retrieval, cleaning, tagging, analysis and synthesis, with a strong emphasis on social listening platforms such as Meltwater, Talkwalker, Brandwatch and Sprinklr. This role is primarily executional and analytical, and will extract, structure, and interpret large volumes of data via social listening, media intelligence and data analysis, and then craft compelling narratives, write copy, and create analytical insight briefs. This role supports flagship offerings such as always on monitoring (Pulse), competitive intelligence (Compete) and trend analysis. This position is not client facing, so presentation experience and client facing experience are not required for this role. Because this role reports to the department's senior leadership, such close collaboration provides the Jr. Analyst with visibility and learning opportunities beyond that of a typical junior analyst level role. The Jr. Analyst will work closely with our Global Intelligence colleagues and, periodically with our account teams. We are looking for a hands on, analytically curious data Jr. Analyst who enjoys working deeply with social listening and intelligence platforms and wants the freedom to focus on what they do best: finding patterns, building robust datasets and turning noise into insight. This job opportunity will permit you to join a small, evolving intelligence team where your work genuinely shapes outputs, and where you will have exposure to a wide range of FINN Partners' global clients, business sectors, and issues, and where you have opportunity to improve, challenge and redesign frameworks, dashboards, and methodologies, while working within our team culture that actively encourages suggestions, experimentation and new ways of working. You will be trusted with responsibility, encouraged to challenge how things are done, and given space to grow your technical expertise in a supportive, senior led environment. About the FINN Partners Global Intelligence Lab FINN Partners is an award winning global, integrated marketing agency (public relations, advertising, marketing). Our internal department - the FINN Partners Global Intelligence Lab - is our agency's dedicated marketing research, analytics and intelligence capability. We provide always on monitoring, competitive intelligence, audience insight, trends identification and PR measurement to inform communications strategy, creative development and executive decision making. The team works across our client sectors including travel & tourism, healthcare, financial services, technology, luxury and public affairs, supporting both retained clients and new business globally. Our Lab is in a phase of renewal and growth. We are rebuilding and strengthening our intelligence capability to better serve clients, account teams and leadership with sharper, faster and more actionable insights. This Jr. Analyst role sits at the heart of that ambition. Responsibilities Increase the scale, speed and consistency of Global Intelligence outputs. Strengthen FINN's always on monitoring, Pulse and Compete offerings. Enable senior team members to focus on interpretation, storytelling and client engagement. Execute day to day data analysis across social listening, media monitoring and digital intelligence projects. Build, maintain and optimise complex Boolean queries across multiple platforms. Pull, clean and structure datasets for use in Pulse dashboards. Compete reports and ad hoc analysis. Conduct volume, sentiment, share of voice and thematic analysis across brands, competitors and issues. Identify emerging narratives, anomalies, spikes and risks in large datasets. Support trend analysis, audience exploration and message pull through analysis. Quality check data outputs to ensure accuracy, consistency and methodological rigour. Document methodologies, assumptions and limitations clearly, for internal use. Support internal teams with rapid data requests and intelligence "quick turns". Requirements Bachelor's degree or equivalent experience in a quantitative, analytical or communications related field. 1-3 years' experience in data analysis, media intelligence or social listening. Analytically and technically strong applicants who are former employees or are power users of platforms such as Meltwater, Talkwalker, Brandwatch, or Sprinklr are highly desired. Inside knowledge from platform-side experience is highly desired. Advanced proficiency in at least one major social listening / media intelligence platform. Strong Boolean logic and query building capability. Advanced Excel / Google Sheets skills (pivot tables, formulas, data cleaning). A self starter who works effectively independently and is someone who has comfort working with large, messy datasets. Curious, detail oriented and motivated by problem solving. Highly proficient in written English, with the ability to clearly annotate findings and insights. Ability to work independently, manage time zones, and deliver to deadlines. High attention to detail and methodological discipline. To Apply Please upload your resume and cover letter detailing your prior work experience. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest. About FINN Partners Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full service marketing and communications company's record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.

Digital Media London Greater Putney 722071 Are you a digital marketing pro with a flair for B2B, social, and search? A fast-growing, award-winning PR-led marketing agency is looking for a Digital Account Manager to join its expanding marketing services team. If you're strategic, results-driven, and excited by the tech sector, this one's for you. What You'll Be Doing: Own and lead digital campaigns across organic and paid social, PPC, and influencer marketing Develop and implement integrated marketing strategies to drive brand visibility and lead generation Manage client relationships and oversee campaign performance Collaborate with PR, design, and content teams for seamless delivery Dive into data - from Google Analytics to social listening tools - to generate insights and report on campaign impact About You: 4+ years' experience in digital marketing, with a focus on paid & organic social, paid search, and B2B account management Proven background in tech or B2B sectors Strong grasp of the marketing mix, especially social media, SEO, and influencer marketing Analytical mindset, with a love for learning and applying insight to strategy Excellent communicator who thrives in a collaborative environment Bonus If You Have: Wider exposure to SEO and content marketing Experience in integrated planning and marketing strategy Passion for technology and digital innovation Why Join? You'll be part of a supportive, diverse, and award-winning team that values creativity, curiosity, and pushing boundaries. This is a rare opportunity to grow your digital skills in a collaborative, cross-functional setting with access to exciting clients in tech, fintech, cybersecurity and more. Ready to take your next step in digital?