Client Relationship Executive About Us: Located in Huntingdon, Just Digital is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes. We have become a Living Wage Accredited employer and have exciting expansion plans with the aim to double our turnover in the next few years. Never has it been a more exciting time to join us. Role Summary: We are looking for a Client Relationship Executive that thrives in a fast-paced environment to help on-board new clients and look after existing clients across a range of disciplines. You will be part of dynamic and fast-growing team, where you will be the internal point of contact for clients across our online, print and creative services teams. This will include liaising with clients, internal departments, and suppliers daily, taking and briefing projects, monitoring stock levels, processing orders, maintaining SLAs and supporting our Account Managers. You will also be creating data reports and invoices as well as administration tasks relating to your role. Key Responsibilities: Liaising with clients daily and developing good relationships Taking project briefs, and liaising with internal departments taking projects to completion, on time, on brief and on budget Processing client orders across our range of our services Dealing with client queries and problem solving any issues that may arise Monitoring stock levels, reporting on stock and re-ordering when necessary Source, negotiate and liaise with suppliers to obtain appropriate and competitive quotations Reporting and invoicing General administration tasks arising from the above, including filing job bags, raising purchase orders etc. Attend client meetings in person and via video call Ensure maintenance of SLAs All staff are responsible for adhering to the ISO Policies and Procedures in place You will: Have good commercial awareness, and experience in a client facing role Be forward thinking, proactive with a problem-solving approach Work to tight deadlines, whilst still maintaining a high level of attention to detail Be a confident communicator both internally and externally Have excellent organisational and administration skills Effectively manage your own time Have experience with Excel, Word, Outlook, Work independently and as part of a team Previous experience in the following industries: print, creative, SAAS or date is an advantage What we offer in return: 4 x Salary life assurance Up to 75% income protection Private Medical (after a qualifying period) Enhanced pension scheme Enhanced maternity and paternity pay Starting at 24-days holiday plus bank holidays 35 hour working week Employee Assistance Programme Unum Trained mental health first aiders Eye-care Scheme Cycle to work scheme Time off on your birthday Social & charity events Exclusive staff discounts
Feb 03, 2026
Full time
Client Relationship Executive About Us: Located in Huntingdon, Just Digital is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes. We have become a Living Wage Accredited employer and have exciting expansion plans with the aim to double our turnover in the next few years. Never has it been a more exciting time to join us. Role Summary: We are looking for a Client Relationship Executive that thrives in a fast-paced environment to help on-board new clients and look after existing clients across a range of disciplines. You will be part of dynamic and fast-growing team, where you will be the internal point of contact for clients across our online, print and creative services teams. This will include liaising with clients, internal departments, and suppliers daily, taking and briefing projects, monitoring stock levels, processing orders, maintaining SLAs and supporting our Account Managers. You will also be creating data reports and invoices as well as administration tasks relating to your role. Key Responsibilities: Liaising with clients daily and developing good relationships Taking project briefs, and liaising with internal departments taking projects to completion, on time, on brief and on budget Processing client orders across our range of our services Dealing with client queries and problem solving any issues that may arise Monitoring stock levels, reporting on stock and re-ordering when necessary Source, negotiate and liaise with suppliers to obtain appropriate and competitive quotations Reporting and invoicing General administration tasks arising from the above, including filing job bags, raising purchase orders etc. Attend client meetings in person and via video call Ensure maintenance of SLAs All staff are responsible for adhering to the ISO Policies and Procedures in place You will: Have good commercial awareness, and experience in a client facing role Be forward thinking, proactive with a problem-solving approach Work to tight deadlines, whilst still maintaining a high level of attention to detail Be a confident communicator both internally and externally Have excellent organisational and administration skills Effectively manage your own time Have experience with Excel, Word, Outlook, Work independently and as part of a team Previous experience in the following industries: print, creative, SAAS or date is an advantage What we offer in return: 4 x Salary life assurance Up to 75% income protection Private Medical (after a qualifying period) Enhanced pension scheme Enhanced maternity and paternity pay Starting at 24-days holiday plus bank holidays 35 hour working week Employee Assistance Programme Unum Trained mental health first aiders Eye-care Scheme Cycle to work scheme Time off on your birthday Social & charity events Exclusive staff discounts
Store Manager - Heathrow Airport Store Manager - Heathrow Airport CompanyID (accounts for anonymous companies) 693,176 Translate store KPI's into action plans for the team. Provide clear, challenging goals and hold the team accountable. Ensure every team member develops and executes a daily/weekly/monthly sales strategy including client outreach, appointments (in-store, out-of-store and virtual) and consignments. Put in place retention actions through clientelling tools to increase sales in store and virtually. Ensure a standard and accurate application of best practices for selling and customer service; hold the team accountable for consistent execution. Align staff schedules with sales plans to ensure appropriate floor coverage. Interpret competitors' activity and market environment to propose new ideas for business development including the creation of a network of local business partners to act as Zegna Ambassadors and generate client referrals. Customer Understanding & Engagement Develop a deep personal connection with the store's top clients; develop customized strategies for growing the top spending customer segment. Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection. Monitor monthly CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the customer data collection through the appropriate tools. Team Development and Team Spirit Brand Presentation Retail and Store Operations Assess, monitor and improve store's alteration standards through managing store customer advisors and tailors. Ensure the store team adheres to guidelines policies and procedures in all areas of operational activity. Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service. Requirements Proven Luxury backgrounds is a must Extended Team Leadership experience In Store Business development acumen managing large volumes Intimate local luxury market understanding Fluent in English and French What makes you, makes our legacy Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world's finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy's most successful family companies and a global luxury lifestyle brand. STORE MANAGER - ZEGNA HEATHROW AIRPORT At Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Store Manager to lead the team contributing to our proud legacy and helping shape our vibrant future. What makes you, makes Zegna As a Zegna Store Manager you will be the business local expert and Brand Ambassador responsible for delivering the business strategy, promoting our casual luxury brand and achieving business objectives for the store. Acting as an entrepreneur, you will build the business inside and outside the store's four walls. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team. Main Responsibilities Business Development and Sales Management Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment. Embrace and promote change and transformation and actively inspire others to do the same. Attract and recruit the best profiles through networking and market scouting. Facilitate the on-boarding plan for every new employee. Define and assign clear objectives setting challenging goals and monitor individual performances. Identify talents and recognize and reward store best performers. Coach store team to develop competencies and support their growth; ensure training program deployment. Implement effective solution/resolution for all employees' relations issues in collaboration with HR and Retail Area Manager. Partner with VM to identify and implement product placement strategies to maximize store sales. Partner with local Merchandising team providing effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers. Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance.
Feb 03, 2026
Full time
Store Manager - Heathrow Airport Store Manager - Heathrow Airport CompanyID (accounts for anonymous companies) 693,176 Translate store KPI's into action plans for the team. Provide clear, challenging goals and hold the team accountable. Ensure every team member develops and executes a daily/weekly/monthly sales strategy including client outreach, appointments (in-store, out-of-store and virtual) and consignments. Put in place retention actions through clientelling tools to increase sales in store and virtually. Ensure a standard and accurate application of best practices for selling and customer service; hold the team accountable for consistent execution. Align staff schedules with sales plans to ensure appropriate floor coverage. Interpret competitors' activity and market environment to propose new ideas for business development including the creation of a network of local business partners to act as Zegna Ambassadors and generate client referrals. Customer Understanding & Engagement Develop a deep personal connection with the store's top clients; develop customized strategies for growing the top spending customer segment. Create a warm and friendly store environment aligned with our casual luxury brand. Develop "story telling" capabilities within the team to ensure the highest level of customer connection. Monitor monthly CRM/Marketing KPI's and reporting to capture meaningful customer data for building relationship and ensuring the customer data collection through the appropriate tools. Team Development and Team Spirit Brand Presentation Retail and Store Operations Assess, monitor and improve store's alteration standards through managing store customer advisors and tailors. Ensure the store team adheres to guidelines policies and procedures in all areas of operational activity. Ensure and supervise the usage of digital services to increase business opportunities and virtual sales and to improve customer service. Requirements Proven Luxury backgrounds is a must Extended Team Leadership experience In Store Business development acumen managing large volumes Intimate local luxury market understanding Fluent in English and French What makes you, makes our legacy Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world's finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy's most successful family companies and a global luxury lifestyle brand. STORE MANAGER - ZEGNA HEATHROW AIRPORT At Zegna the talents and passion of our people are the pillars of our success. Which is why we're looking for a Store Manager to lead the team contributing to our proud legacy and helping shape our vibrant future. What makes you, makes Zegna As a Zegna Store Manager you will be the business local expert and Brand Ambassador responsible for delivering the business strategy, promoting our casual luxury brand and achieving business objectives for the store. Acting as an entrepreneur, you will build the business inside and outside the store's four walls. You will cultivate a genuine customer-centric culture gaining a deep understanding of the client, ensuring personalized service levels and building authentic and lasting relationships. You will be a dynamic and inspiring leader building an energized, accountable and effective team. Main Responsibilities Business Development and Sales Management Communicate information related to Company/Region priorities and goals and nurture a positive and dynamic internal environment. Embrace and promote change and transformation and actively inspire others to do the same. Attract and recruit the best profiles through networking and market scouting. Facilitate the on-boarding plan for every new employee. Define and assign clear objectives setting challenging goals and monitor individual performances. Identify talents and recognize and reward store best performers. Coach store team to develop competencies and support their growth; ensure training program deployment. Implement effective solution/resolution for all employees' relations issues in collaboration with HR and Retail Area Manager. Partner with VM to identify and implement product placement strategies to maximize store sales. Partner with local Merchandising team providing effective feedback on products and collections and keeping up to date on stock situation, consolidation and transfers. Ensure the implementation of Company guidelines in terms of store experience (team grooming, music, video, food and beverage etc.) and store maintenance.
Gresham House Ventures have just backed us, and now we re ready to back you. We re scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don t create wealth - equity and timing do, and for you to do your best work you ll need real ownership and a collaborative leadership team that s ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we d love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? - The Role at a Glance: Finance Director / VP Hybrid Leeds HQ, 2 Days per Week £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Values & Culture: Outstanding Company to Work For 2024 Company: B2B SaaS (AI-powered marketing analytics) & Digital Marketing services Pedigree: Visionary Founder. Backed by renowned tech entrepreneurs, including co-founder of SkyScanner. Profits with Purpose 10% of profits donated to 1moreChild orphanage annually Markets: Marketing & eCommerce Agencies, eCommerce retailers Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We re building a high-growth AI SaaS business alongside a profitable agency, and we re looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We ve built today, for you to build tomorrow We re not perfect - and we re honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who s been carrying more financial responsibility than she should. It works, but it s not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let s talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We re taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we re focused on attracting true A-players, and we re prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you ve achieved, but how you think and make decisions. Target start date: June 2026 Ready to make a move? If this sounds like the challenge you ve been looking for, a true commercial partner role rather than just another finance position, we d love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We re excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Feb 03, 2026
Full time
Gresham House Ventures have just backed us, and now we re ready to back you. We re scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don t create wealth - equity and timing do, and for you to do your best work you ll need real ownership and a collaborative leadership team that s ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we d love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? - The Role at a Glance: Finance Director / VP Hybrid Leeds HQ, 2 Days per Week £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Values & Culture: Outstanding Company to Work For 2024 Company: B2B SaaS (AI-powered marketing analytics) & Digital Marketing services Pedigree: Visionary Founder. Backed by renowned tech entrepreneurs, including co-founder of SkyScanner. Profits with Purpose 10% of profits donated to 1moreChild orphanage annually Markets: Marketing & eCommerce Agencies, eCommerce retailers Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We re building a high-growth AI SaaS business alongside a profitable agency, and we re looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We ve built today, for you to build tomorrow We re not perfect - and we re honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who s been carrying more financial responsibility than she should. It works, but it s not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let s talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We re taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we re focused on attracting true A-players, and we re prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you ve achieved, but how you think and make decisions. Target start date: June 2026 Ready to make a move? If this sounds like the challenge you ve been looking for, a true commercial partner role rather than just another finance position, we d love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We re excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Overview Overview: Sr Manager - International Technology is responsible for leading the execution of scalable, secure, and guest-centric technology solutions throughout the UK/Europe. Key Responsibilities Strategic Leadership Define and execute the UK/European technology roadmap aligned with global business strategy Responsible for regional Strategic Leadership and Global Tech alignment Oversee technology budgets, ensuring efficient use Identify and deploy innovative digital tools that enhance guest experience, streamline operations, and support market growth Technology Operations Oversee technology support operations across (REGION) POS, KDS, inventory, supply chain, and reporting Manage customer-facing platforms including CRM, loyalty, digital ordering, delivery integrations, and marketing technology Ensure seamless tech implementation for new restaurant openings and market entries. Ensure data integrity and compliance Team & Culture Lead and mentor a distributed team of technology professionals and vendor partners. Build a culture of innovation, collaboration, and accountability across technology and restaurant operations Serve as the regional technology representative within the global leadership team. Bridges Global Digital Strategy with regional operational needs Vendor Management Manage vendor relationships and technology contracts across multiple markets Evaluate and negotiate third-party solutions to drive ROI and operational scalability. Maintain compliance with GDPR and regional data-privacy standards Ensure system uptime, service SLAs, and rapid issue resolution to support daily restaurant operations Partner with franchisees and field operations to deliver training and consistent technology adoption Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field is preferred. (MBA preferred) 10+ yrs in tech leadership roles within restaurant, retail, or hospitality sectors Proven success in multi-market technology oversight Expertise in digital and restaurant technology platforms Understanding of cybersecurity & regulatory market environments Ability to manage cross-functional teams & complex vendor ecosystems Compensation: Competitive salary
Feb 03, 2026
Full time
Overview Overview: Sr Manager - International Technology is responsible for leading the execution of scalable, secure, and guest-centric technology solutions throughout the UK/Europe. Key Responsibilities Strategic Leadership Define and execute the UK/European technology roadmap aligned with global business strategy Responsible for regional Strategic Leadership and Global Tech alignment Oversee technology budgets, ensuring efficient use Identify and deploy innovative digital tools that enhance guest experience, streamline operations, and support market growth Technology Operations Oversee technology support operations across (REGION) POS, KDS, inventory, supply chain, and reporting Manage customer-facing platforms including CRM, loyalty, digital ordering, delivery integrations, and marketing technology Ensure seamless tech implementation for new restaurant openings and market entries. Ensure data integrity and compliance Team & Culture Lead and mentor a distributed team of technology professionals and vendor partners. Build a culture of innovation, collaboration, and accountability across technology and restaurant operations Serve as the regional technology representative within the global leadership team. Bridges Global Digital Strategy with regional operational needs Vendor Management Manage vendor relationships and technology contracts across multiple markets Evaluate and negotiate third-party solutions to drive ROI and operational scalability. Maintain compliance with GDPR and regional data-privacy standards Ensure system uptime, service SLAs, and rapid issue resolution to support daily restaurant operations Partner with franchisees and field operations to deliver training and consistent technology adoption Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field is preferred. (MBA preferred) 10+ yrs in tech leadership roles within restaurant, retail, or hospitality sectors Proven success in multi-market technology oversight Expertise in digital and restaurant technology platforms Understanding of cybersecurity & regulatory market environments Ability to manage cross-functional teams & complex vendor ecosystems Compensation: Competitive salary
Business Account Manager Slough (HQ) We operate a dynamic working model built on trust, choice and balance, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a Business Account Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As a Business Account Manager, you'll act as the commercial lead for your customer area, with full P&L responsibility and accountability for delivering revenue, volume and margin targets. You'll build deep, insight-led customer relationships and lead the development, negotiation and execution of Joint Business Plans that unlock shared growth. You'll be responsible for setting clear account strategies aligned to KP Snacks' wider commercial priorities, identifying where to play and how to win across brands and Own Label. Working closely with Marketing, Category, Finance, Shopper Activation, Supply Chain and other teams, you'll ensure plans are executed brilliantly in market. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car allowance of £6,000 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Owning full commercial and P&L accountability Managing a £20m+ account portfolio, including forecasting, pricing, trade investment, margin delivery and overall financial performance Leading Joint Business Planning and customer relationships Building strong, trusted partnerships at head office level, shaping and negotiating JBPs that deliver mutual value and long-term growth Developing and executing customer account strategies Creating clear account plans aligned to KP Snacks' strategic priorities, including promotional strategies, distribution growth, range reviews and NPD launches Driving insight-led growth opportunities Using shopper, category, EPOS and commercial insight to identify new opportunities, improve commercial efficiency and support medium- and long-term growth strategies Leading cross functional collaboration and execution Acting as the key interface between Sales and internal teams, ensuring plans are aligned, executed on time and delivered to a high standard across seasonal events, activations and customer initiatives Ensuring strong commercial governance and ways of working Maintaining forecast accuracy, managing pricing and claims, delivering strong promotional ROI, and using internal systems and BI tools to support reporting and decision making Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Proven experience managing UK FMCG customer accounts, with responsibility for building strong, insight-led customer relationships and delivering sustainable growth A consistent track record of delivering against commercial targets, including revenue, margin and volume, within a fast-paced environment Demonstrable experience owning and managing significant P&L responsibility of £20m+, including forecasting, trade investment and profitability Experience developing, negotiating and executing Joint Business Plans, as well as leading range reviews and promotional planning Confidence using data and insight to influence customer decisions, identify opportunities and drive performance, drawing on EPOS, category and commercial analysis
Feb 03, 2026
Full time
Business Account Manager Slough (HQ) We operate a dynamic working model built on trust, choice and balance, as we know the best ideas and relationships grow when we collaborate side by side. Join our snack-loving team We're looking for a Business Account Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As a Business Account Manager, you'll act as the commercial lead for your customer area, with full P&L responsibility and accountability for delivering revenue, volume and margin targets. You'll build deep, insight-led customer relationships and lead the development, negotiation and execution of Joint Business Plans that unlock shared growth. You'll be responsible for setting clear account strategies aligned to KP Snacks' wider commercial priorities, identifying where to play and how to win across brands and Own Label. Working closely with Marketing, Category, Finance, Shopper Activation, Supply Chain and other teams, you'll ensure plans are executed brilliantly in market. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car allowance of £6,000 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Owning full commercial and P&L accountability Managing a £20m+ account portfolio, including forecasting, pricing, trade investment, margin delivery and overall financial performance Leading Joint Business Planning and customer relationships Building strong, trusted partnerships at head office level, shaping and negotiating JBPs that deliver mutual value and long-term growth Developing and executing customer account strategies Creating clear account plans aligned to KP Snacks' strategic priorities, including promotional strategies, distribution growth, range reviews and NPD launches Driving insight-led growth opportunities Using shopper, category, EPOS and commercial insight to identify new opportunities, improve commercial efficiency and support medium- and long-term growth strategies Leading cross functional collaboration and execution Acting as the key interface between Sales and internal teams, ensuring plans are aligned, executed on time and delivered to a high standard across seasonal events, activations and customer initiatives Ensuring strong commercial governance and ways of working Maintaining forecast accuracy, managing pricing and claims, delivering strong promotional ROI, and using internal systems and BI tools to support reporting and decision making Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Proven experience managing UK FMCG customer accounts, with responsibility for building strong, insight-led customer relationships and delivering sustainable growth A consistent track record of delivering against commercial targets, including revenue, margin and volume, within a fast-paced environment Demonstrable experience owning and managing significant P&L responsibility of £20m+, including forecasting, trade investment and profitability Experience developing, negotiating and executing Joint Business Plans, as well as leading range reviews and promotional planning Confidence using data and insight to influence customer decisions, identify opportunities and drive performance, drawing on EPOS, category and commercial analysis
Curve is a next-gen insights and analytics consultancy that leverages digital consumer data to help businesses unlock consumer opportunities. Digital consumer data is powerful; it's big, it's real, and it's always updating. We transform data from sources such as Social, Reviews, Search, and Web to reveal fresh insights for our clients. We work across 5 strategic areas: Foresight and Innovation, Consumer and Category, Brand and Product, Marketing and Experience and Data & AI. The People & Operations team plays a crucial role in supporting the business' growth and are a driving force behind the inspiring, vibrant and dynamic culture that we have been cultivating. Our goals are: Culture: Create a fun, exciting and inspiring place to work Capability: Develop masters in digital methods and tech Talent: Bring in and retain the best talent Opportunities: Allow people to realise their full potential ABOUT THE ROLE Our people are central to our success and we're now looking for a People & Operations Coordinatorto join our growing team and help build the future of a fast-growing start-up! You'll be joining People & Operations (P&O), an existing team of two, to lead and support various business and P&O processes. You'll play a key role in ensuring the smooth delivery of day-to-day operations, supporting our team and culture, and having meaningful opportunities to shape how we work. For this role, we are seeking a proactive and detail-oriented individual with a solid foundation in HR practices and a passion for continuous improvement. You should have a self-starter attitude to getting things done and enjoy collaborating with others. This is an excellent opportunity to gain experience across multiple P&O areas and grow professionally as you will be gaining unique exposure to the ins and outs of the business' full operations. Join us and come build your future at Curve! WHAT YOU'LL BE DOING Onboarding: Lead a seamless onboarding experience from pre-boarding to day one to ensure new hires feel welcomed and prepared. Organise pre-start logistics, maintain employee records, manage right-to-work checks and references, and facilitate engaging first-day sessions. Expenses & Benefits: Coordinate monthly payroll updates, including changes for new starters and leavers. Manage employee expense submissions and benefits administration. Recruitment Coordination: Own the coordination of the end-to-end hiring process to create a great candidate experience. Post and update job ads, screen applications, keep candidates informed, collaborate with hiring managers, coordinate career events, and manage contractor documentation. Learning & Development: Manage the training calendar, ensuring clear communication and participation. Collect post-training feedback to evaluate impact and inform future learning initiatives. Executive & Admin Support: Provide daily administrative support to the Leadership team, including booking travel, scheduling meetings, managing team communications, and overseeing shared inboxes. Office & Culture Operations: Be the go-to person for everyday office needs. Maintain an organised, well-stocked workspace, support team events and socials, and contribute to a positive, inclusive work culture. Employee Support: Handle a wide range of employee requests, from employment verifications and answering policy queries and help continuously improve internal processes to enhance the employee experience. Business Operations: Support essential business operations activities crucial for the growth of a start-up including managing expenses, invoicing and purchase orders, collaborating with our Accountants on VAT reconciliation and Tax Relief submissions. WHAT WE'RE LOOKING FOR Bachelor's degree in Human Resources, Business Administration, Psychology or a related field. At least 3 years of experience in an HR administrative role, ideally within a fast-paced start-up environment, with a solid understanding of core people processes. A highly organised individual with a sharp eye for detail and the ability to manage multiple tasks efficiently. Comfortable dealing with ambiguity and adapting to dynamic, evolving work environments. A proactive self-starter who takes initiative, enjoys problem-solving, and thrives in collaborative settings. A creative and enthusiastic approach to improving workplace culture, including launching and supporting various team-building initiatives. 30-minute video interview with the Senior P&O Associate Case Study Activity 45 minutes virtual or in person interview with the Head of P&O Final interview with one of our Partners Get to know Curve's journey and meet some of the minds fuelling our passion
Feb 03, 2026
Full time
Curve is a next-gen insights and analytics consultancy that leverages digital consumer data to help businesses unlock consumer opportunities. Digital consumer data is powerful; it's big, it's real, and it's always updating. We transform data from sources such as Social, Reviews, Search, and Web to reveal fresh insights for our clients. We work across 5 strategic areas: Foresight and Innovation, Consumer and Category, Brand and Product, Marketing and Experience and Data & AI. The People & Operations team plays a crucial role in supporting the business' growth and are a driving force behind the inspiring, vibrant and dynamic culture that we have been cultivating. Our goals are: Culture: Create a fun, exciting and inspiring place to work Capability: Develop masters in digital methods and tech Talent: Bring in and retain the best talent Opportunities: Allow people to realise their full potential ABOUT THE ROLE Our people are central to our success and we're now looking for a People & Operations Coordinatorto join our growing team and help build the future of a fast-growing start-up! You'll be joining People & Operations (P&O), an existing team of two, to lead and support various business and P&O processes. You'll play a key role in ensuring the smooth delivery of day-to-day operations, supporting our team and culture, and having meaningful opportunities to shape how we work. For this role, we are seeking a proactive and detail-oriented individual with a solid foundation in HR practices and a passion for continuous improvement. You should have a self-starter attitude to getting things done and enjoy collaborating with others. This is an excellent opportunity to gain experience across multiple P&O areas and grow professionally as you will be gaining unique exposure to the ins and outs of the business' full operations. Join us and come build your future at Curve! WHAT YOU'LL BE DOING Onboarding: Lead a seamless onboarding experience from pre-boarding to day one to ensure new hires feel welcomed and prepared. Organise pre-start logistics, maintain employee records, manage right-to-work checks and references, and facilitate engaging first-day sessions. Expenses & Benefits: Coordinate monthly payroll updates, including changes for new starters and leavers. Manage employee expense submissions and benefits administration. Recruitment Coordination: Own the coordination of the end-to-end hiring process to create a great candidate experience. Post and update job ads, screen applications, keep candidates informed, collaborate with hiring managers, coordinate career events, and manage contractor documentation. Learning & Development: Manage the training calendar, ensuring clear communication and participation. Collect post-training feedback to evaluate impact and inform future learning initiatives. Executive & Admin Support: Provide daily administrative support to the Leadership team, including booking travel, scheduling meetings, managing team communications, and overseeing shared inboxes. Office & Culture Operations: Be the go-to person for everyday office needs. Maintain an organised, well-stocked workspace, support team events and socials, and contribute to a positive, inclusive work culture. Employee Support: Handle a wide range of employee requests, from employment verifications and answering policy queries and help continuously improve internal processes to enhance the employee experience. Business Operations: Support essential business operations activities crucial for the growth of a start-up including managing expenses, invoicing and purchase orders, collaborating with our Accountants on VAT reconciliation and Tax Relief submissions. WHAT WE'RE LOOKING FOR Bachelor's degree in Human Resources, Business Administration, Psychology or a related field. At least 3 years of experience in an HR administrative role, ideally within a fast-paced start-up environment, with a solid understanding of core people processes. A highly organised individual with a sharp eye for detail and the ability to manage multiple tasks efficiently. Comfortable dealing with ambiguity and adapting to dynamic, evolving work environments. A proactive self-starter who takes initiative, enjoys problem-solving, and thrives in collaborative settings. A creative and enthusiastic approach to improving workplace culture, including launching and supporting various team-building initiatives. 30-minute video interview with the Senior P&O Associate Case Study Activity 45 minutes virtual or in person interview with the Head of P&O Final interview with one of our Partners Get to know Curve's journey and meet some of the minds fuelling our passion
This is an exciting opportunity for a hungry, driven and commercially minded Studio Manager to play a pivotal role in the growth of a rapidly expanding premium fitness and wellness brand in the UK. We're looking for someone who is motivated by long-term progression, thrives in an autonomous environment, and is excited by being part of a business at a key stage of growth. You will work very closely with the Founder, gaining exposure to the commercial, operational and strategic side of a brand that is scaling quickly. While experience within the fitness industry is welcomed, it is not essential. This role is open to individuals from sales-led, operationally strong or premium customer-focused backgrounds who are keen to build a long-term career in fitness and wellness. What matters most is mindset: ambition, resilience, strong sales understanding, and exceptional operational drive. The Company: Our client is a premium boutique fitness brand delivering a pilates-focused strength & conditioning concept, combining intelligent programming with a high-energy, results-driven class experience. Alongside the studio, the business is developing an integrated wellness offering, designed to elevate the member experience well beyond workouts. This will include facilities and treatments such as lymphatic drainage, hot and cold contrast therapy, and a stunning sun terrace, positioning the brand at the forefront of modern boutique fitness and wellness. With ambitious expansion plans across the UK, this is a business that values ownership, leadership, culture and long-term career development. The Basics: £30-£35k salary, depending on experience. Based in Oxford Mixture of early, mid and late weekday shifts and weekend work. Coaching 8-10 classes coached every week. If not qualified, a willingness to get qualifications is desired. Perks: development as the brand grows in the UK, ongoing mentorship and development, performance based incentives, free membership + supportive leadership structure. The Role: This is a hands-on leadership role combining people leadership, sales, operations and community-building. You will be trusted with autonomy and expected to think and act like an owner. Studio Leadership + Community Act as the face of the Oxford studio, delivering an exceptional and personalised member experience Build strong, genuine relationships with members and foster a loyal, high-engagement community Welcome clients by name and ensure member profiles and data are accurate and up to date Represent the brand locally to strengthen community presence and partnerships Lead by example, setting the standard for energy, professionalism and service Commercial Performance + Sales: Own membership growth, with a clear target to exceed 300 members Actively support and drive sales conversations, renewals and upsells Assist with conversions both in-studio and through digital channels Support the launch and integration of the wider wellness offering Track performance metrics and contribute ideas to improve revenue and retention Studio Operations: Maintain exceptional studio standards, including cleanliness, equipment care and presentation. Oversee daily studio operations between classes. Ensure team adherence to brand standards, dress code and operational procedures. Management + Administration: Lead and support a team of coaches and front-of-house staff. Manage staff scheduling, communication and day-to-day team coordination. Use studio management systems for scheduling, memberships, suspensions and activations. Oversee studio social media accounts and basic local marketing initiatives. Support marketing campaigns, EDM newsletters, and promotional activity. Demonstrate leadership, initiative, and accountability at all times. Coaching + Class Delivery (if applicable) Deliver 8-10 high-quality pilates-focused strength & conditioning classes per week Provide clear, confident cueing and hands on support to ensure safety and technique Adapt classes for injuries and limitations where required Manage class flow including timing, music, lighting and equipment Create a motivating, high-energy studio environment that drives retention The Person: Essential: Previous management experience - ideally in fitness, wellness, retail, hospitality or another client-facing environment Strong understanding of sales processes and commercial performance Highly organised, detail-driven and operationally minded Confident leader with an engaging, professional presence Comfortable working autonomously and taking ownership Passion for fitness, wellness and building long-term relationships Excellent communication and interpersonal skills Willingness to work flexible hours, including evenings and weekends Desirable: Experience within boutique fitness or premium wellness environments Pilates or group exercise coaching experience (training can be provided for the right candidate) Background in premium retail, hospitality or sales-driven businesses Experience supporting studio openings, launches or growth phases Exposure to wellness services or recovery-based offerings
Feb 03, 2026
Full time
This is an exciting opportunity for a hungry, driven and commercially minded Studio Manager to play a pivotal role in the growth of a rapidly expanding premium fitness and wellness brand in the UK. We're looking for someone who is motivated by long-term progression, thrives in an autonomous environment, and is excited by being part of a business at a key stage of growth. You will work very closely with the Founder, gaining exposure to the commercial, operational and strategic side of a brand that is scaling quickly. While experience within the fitness industry is welcomed, it is not essential. This role is open to individuals from sales-led, operationally strong or premium customer-focused backgrounds who are keen to build a long-term career in fitness and wellness. What matters most is mindset: ambition, resilience, strong sales understanding, and exceptional operational drive. The Company: Our client is a premium boutique fitness brand delivering a pilates-focused strength & conditioning concept, combining intelligent programming with a high-energy, results-driven class experience. Alongside the studio, the business is developing an integrated wellness offering, designed to elevate the member experience well beyond workouts. This will include facilities and treatments such as lymphatic drainage, hot and cold contrast therapy, and a stunning sun terrace, positioning the brand at the forefront of modern boutique fitness and wellness. With ambitious expansion plans across the UK, this is a business that values ownership, leadership, culture and long-term career development. The Basics: £30-£35k salary, depending on experience. Based in Oxford Mixture of early, mid and late weekday shifts and weekend work. Coaching 8-10 classes coached every week. If not qualified, a willingness to get qualifications is desired. Perks: development as the brand grows in the UK, ongoing mentorship and development, performance based incentives, free membership + supportive leadership structure. The Role: This is a hands-on leadership role combining people leadership, sales, operations and community-building. You will be trusted with autonomy and expected to think and act like an owner. Studio Leadership + Community Act as the face of the Oxford studio, delivering an exceptional and personalised member experience Build strong, genuine relationships with members and foster a loyal, high-engagement community Welcome clients by name and ensure member profiles and data are accurate and up to date Represent the brand locally to strengthen community presence and partnerships Lead by example, setting the standard for energy, professionalism and service Commercial Performance + Sales: Own membership growth, with a clear target to exceed 300 members Actively support and drive sales conversations, renewals and upsells Assist with conversions both in-studio and through digital channels Support the launch and integration of the wider wellness offering Track performance metrics and contribute ideas to improve revenue and retention Studio Operations: Maintain exceptional studio standards, including cleanliness, equipment care and presentation. Oversee daily studio operations between classes. Ensure team adherence to brand standards, dress code and operational procedures. Management + Administration: Lead and support a team of coaches and front-of-house staff. Manage staff scheduling, communication and day-to-day team coordination. Use studio management systems for scheduling, memberships, suspensions and activations. Oversee studio social media accounts and basic local marketing initiatives. Support marketing campaigns, EDM newsletters, and promotional activity. Demonstrate leadership, initiative, and accountability at all times. Coaching + Class Delivery (if applicable) Deliver 8-10 high-quality pilates-focused strength & conditioning classes per week Provide clear, confident cueing and hands on support to ensure safety and technique Adapt classes for injuries and limitations where required Manage class flow including timing, music, lighting and equipment Create a motivating, high-energy studio environment that drives retention The Person: Essential: Previous management experience - ideally in fitness, wellness, retail, hospitality or another client-facing environment Strong understanding of sales processes and commercial performance Highly organised, detail-driven and operationally minded Confident leader with an engaging, professional presence Comfortable working autonomously and taking ownership Passion for fitness, wellness and building long-term relationships Excellent communication and interpersonal skills Willingness to work flexible hours, including evenings and weekends Desirable: Experience within boutique fitness or premium wellness environments Pilates or group exercise coaching experience (training can be provided for the right candidate) Background in premium retail, hospitality or sales-driven businesses Experience supporting studio openings, launches or growth phases Exposure to wellness services or recovery-based offerings
Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.IMG's award winning European Tour Productions team are looking for a Senior Production Manager to join them on a 12-month fixed term contract. In this role, you will be responsible for production managing all elements of multi-strand programming across all non-live departments. Applications will close on Sunday 8th February at 11.59pm UK Time. Key Responsibilities and Accountabilities Project Management: Oversee the planning, execution, and completion of European Tour Productions Content strands productions; including DP World Tour Tournament Content, HotelPlanner Tour, Original and Branded and adhoc content projects. This includes managing schedules, budgets, and resources to ensure that projects are delivered on time, on spec and within budget. Leadership: Strong leadership and team management skills to effectively lead diverse teams and coordinate with various departments. Manage our Production Coordinators and Production Assistant across each content strand - taking responsibility for their professional development and training. Team Coordination: Lead and coordinate with various departments involved in the productions, such as creative teams and post-production staff. Ensuring effective communication and collaboration among team members. Vendor and Supplier Management: Develop an effective relationship with internal facility providers and other external suppliers, ensuring regular communication; able to troubleshoot issues and potential delays. Budgeting and Financial Management: Develop and manage budgets for production projects. Reviewing for completeness and accuracy; monitoring all projects costs to ensure that budgets are met, appropriate efficiencies achieved, and appropriate savings targets are met. Attend month-end meetings for each strand with the Production Accountant, Lead Production Coordinator, Lead Senior Producer and Client Lead. Risk Management: Provide accurate financial forecast and production updates to the Production Executive and Senior Editorial Leads - identifying problems/risks in time to provide workable solutions, recommending remedial action where necessary. Compliance and Legal: Ensure that all production activities comply with legal requirements, including copyright laws, music, film & tv guidelines, freelancer compliance and health and safety standards. Innovation: Stay up to date with the latest innovations and workflows, across the IMG Business, as well as industry wide. Suggesting new ways of working and new technologies. Communication : Excellent verbal and written communication skills to liaise with team members, stakeholders, and external partners. Development : Build out development plans with direct reports and oversee progression. Scheduling: Create and maintain production schedules. This includes planning shooting dates, deadlines for post-production, and any other key milestones. Problem-Solving: Address and resolve any issues that arise during production, whether they relate to logistics, team dynamics, or technical problems. Organizational Skills: Exceptional organizational abilities to handle multiple projects simultaneously and maintain control over schedules and budgets. Production Manage ad hoc shoots or Productions should it be required. Knowledge and Experience Extensive experienced as a Production Manager. Production technical knowledge + knowledge of post-production paperwork. Understanding of production processes, including pre-production, shooting, and post-production phases. Strong analytical and problem-solving skills to address and overcome production challenges. Highly experienced of dealing with a wide range of stakeholders e.g. clients, promoters, suppliers, crew etc. Strong ability to budget, cost track and forecast effectively and continually throughout the pre- production, production and post production phase. Knowledge of insurance requirements and health & safety policies. Knowledge of archive and music clearance Knowledge of risk assessments and health and safety. Desirable Experience (not essential) Experience in both live and non-live production. Experience with line managing more than one line report. Qualifications and Training Safety Management of Productions Working knowledge of SAP, Fieldglass or similar Working Conditions This is a 12-month fixed-term contract based at our facility in Stockley Park, Uxbridge The working hours will involve working some weekends & bank holidays. Travel to shoot / outside broadcast locations, including internationally may be required. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our . For information regarding Terms of Use for this and other TKO websites, please review our
Feb 03, 2026
Full time
Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.IMG's award winning European Tour Productions team are looking for a Senior Production Manager to join them on a 12-month fixed term contract. In this role, you will be responsible for production managing all elements of multi-strand programming across all non-live departments. Applications will close on Sunday 8th February at 11.59pm UK Time. Key Responsibilities and Accountabilities Project Management: Oversee the planning, execution, and completion of European Tour Productions Content strands productions; including DP World Tour Tournament Content, HotelPlanner Tour, Original and Branded and adhoc content projects. This includes managing schedules, budgets, and resources to ensure that projects are delivered on time, on spec and within budget. Leadership: Strong leadership and team management skills to effectively lead diverse teams and coordinate with various departments. Manage our Production Coordinators and Production Assistant across each content strand - taking responsibility for their professional development and training. Team Coordination: Lead and coordinate with various departments involved in the productions, such as creative teams and post-production staff. Ensuring effective communication and collaboration among team members. Vendor and Supplier Management: Develop an effective relationship with internal facility providers and other external suppliers, ensuring regular communication; able to troubleshoot issues and potential delays. Budgeting and Financial Management: Develop and manage budgets for production projects. Reviewing for completeness and accuracy; monitoring all projects costs to ensure that budgets are met, appropriate efficiencies achieved, and appropriate savings targets are met. Attend month-end meetings for each strand with the Production Accountant, Lead Production Coordinator, Lead Senior Producer and Client Lead. Risk Management: Provide accurate financial forecast and production updates to the Production Executive and Senior Editorial Leads - identifying problems/risks in time to provide workable solutions, recommending remedial action where necessary. Compliance and Legal: Ensure that all production activities comply with legal requirements, including copyright laws, music, film & tv guidelines, freelancer compliance and health and safety standards. Innovation: Stay up to date with the latest innovations and workflows, across the IMG Business, as well as industry wide. Suggesting new ways of working and new technologies. Communication : Excellent verbal and written communication skills to liaise with team members, stakeholders, and external partners. Development : Build out development plans with direct reports and oversee progression. Scheduling: Create and maintain production schedules. This includes planning shooting dates, deadlines for post-production, and any other key milestones. Problem-Solving: Address and resolve any issues that arise during production, whether they relate to logistics, team dynamics, or technical problems. Organizational Skills: Exceptional organizational abilities to handle multiple projects simultaneously and maintain control over schedules and budgets. Production Manage ad hoc shoots or Productions should it be required. Knowledge and Experience Extensive experienced as a Production Manager. Production technical knowledge + knowledge of post-production paperwork. Understanding of production processes, including pre-production, shooting, and post-production phases. Strong analytical and problem-solving skills to address and overcome production challenges. Highly experienced of dealing with a wide range of stakeholders e.g. clients, promoters, suppliers, crew etc. Strong ability to budget, cost track and forecast effectively and continually throughout the pre- production, production and post production phase. Knowledge of insurance requirements and health & safety policies. Knowledge of archive and music clearance Knowledge of risk assessments and health and safety. Desirable Experience (not essential) Experience in both live and non-live production. Experience with line managing more than one line report. Qualifications and Training Safety Management of Productions Working knowledge of SAP, Fieldglass or similar Working Conditions This is a 12-month fixed-term contract based at our facility in Stockley Park, Uxbridge The working hours will involve working some weekends & bank holidays. Travel to shoot / outside broadcast locations, including internationally may be required. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our . For information regarding Terms of Use for this and other TKO websites, please review our
A rare opportunity for a high-calibre Senior Marketing Executive or early-stage Marketing Manager to take full ownership of high-impact campaigns within a leading experiential, retail and brand activation business, with clear visibility and influence at senior level. Backed by a highly regarded people-focused leader and a genuine progression plan, this role is designed to develop into Head of Marketing within c.2 years. Client Details The company operates at the intersection of experiential marketing, brand engagement and retail activation, connecting major consumer brands with high-footfall environments such as shopping centres, transport hubs and public venues. They are particularly well known for: Brand experience and activation campaigns that bring brands to life in physical spaces Pop-ups, promotions and short-term retail solutions Working with a mix of global brands and fast-growing challengers A strong reputation for operational delivery and commercial impact The group has been operating successfully for many years, continues to invest in its marketing capability, and is focused on building repeatable, high-quality marketing processes that support sales growth. Description Reporting into the Group Head of Marketing, the Marketing Manager will translate business priorities into clear, structured marketing plans and deliver campaigns end-to-end. You'll have day-to-day ownership of marketing, while also supporting cross-product campaigns. This is a hands-on role with real responsibility - ideal for someone who enjoys both strategic thinking and delivery. Key responsibilities include: Campaign & product delivery Own marketing plans and campaigns end-to-end Support wider group campaigns in collaboration with sales leadership Plan and deliver activity on time, on brief and to a high standard Write clear, effective briefs for design, digital and external suppliers Sales support & proof Lead creation of proposals, pitch decks, case studies and campaign materials Ensure proof of performance is captured post-activation Maintain and evolve core sales collateral Planning & collaboration Translate priorities into clear weekly and monthly plans Run regular check-ins with sales and operations Keep workflow smooth across marketing, design and commercial teams Team leadership Line manage Marketing Assistants and Interns Support junior team members with prioritisation, feedback and development Build confidence and capability across the team Measurement & improvement Track relevant campaign KPIs Identify issues early and propose practical solutions Help embed repeatable processes and ways of working What success looks like Campaigns delivered well, on time and to a high standard Sales teams consistently using strong proposals and proof assets Junior team members growing in confidence and capability Reduced need for senior intervention in day-to-day delivery A clear, reliable planning rhythm across marketing Profile Who this role is for This role will suit someone who is ready to step up, not just maintain the status quo. You'll likely have: Experience as a Senior Marketing Executive or Marketing Manager delivering campaigns end-to-end Confidence running multi-channel campaigns with clear objectives Strong writing, briefing and presentation (deck-building) skills Experience working closely with designers and external suppliers Good working knowledge of CRM and analytics Strong organisation skills and the ability to manage multiple deadlines Key behaviours Proactive and accountable Curious and insight-led Calm and resilient under pressure High attention to detail A clear, practical communicator Job Offer Progression & leadership I've known the line manager for this role for a number of years and have built teams for him previously. The feedback from people who've worked under him has been consistently excellent. He is: Highly endorseable as a leader Clear, fair and supportive Genuinely invested in progression and development, not just delivery If you're ambitious and want a manager who actively helps you get to the next level, this is a big plus. Competitive Salary, with the intention to introduce a 10% bonus structure this year, and a significant step up within 2 years.
Feb 03, 2026
Full time
A rare opportunity for a high-calibre Senior Marketing Executive or early-stage Marketing Manager to take full ownership of high-impact campaigns within a leading experiential, retail and brand activation business, with clear visibility and influence at senior level. Backed by a highly regarded people-focused leader and a genuine progression plan, this role is designed to develop into Head of Marketing within c.2 years. Client Details The company operates at the intersection of experiential marketing, brand engagement and retail activation, connecting major consumer brands with high-footfall environments such as shopping centres, transport hubs and public venues. They are particularly well known for: Brand experience and activation campaigns that bring brands to life in physical spaces Pop-ups, promotions and short-term retail solutions Working with a mix of global brands and fast-growing challengers A strong reputation for operational delivery and commercial impact The group has been operating successfully for many years, continues to invest in its marketing capability, and is focused on building repeatable, high-quality marketing processes that support sales growth. Description Reporting into the Group Head of Marketing, the Marketing Manager will translate business priorities into clear, structured marketing plans and deliver campaigns end-to-end. You'll have day-to-day ownership of marketing, while also supporting cross-product campaigns. This is a hands-on role with real responsibility - ideal for someone who enjoys both strategic thinking and delivery. Key responsibilities include: Campaign & product delivery Own marketing plans and campaigns end-to-end Support wider group campaigns in collaboration with sales leadership Plan and deliver activity on time, on brief and to a high standard Write clear, effective briefs for design, digital and external suppliers Sales support & proof Lead creation of proposals, pitch decks, case studies and campaign materials Ensure proof of performance is captured post-activation Maintain and evolve core sales collateral Planning & collaboration Translate priorities into clear weekly and monthly plans Run regular check-ins with sales and operations Keep workflow smooth across marketing, design and commercial teams Team leadership Line manage Marketing Assistants and Interns Support junior team members with prioritisation, feedback and development Build confidence and capability across the team Measurement & improvement Track relevant campaign KPIs Identify issues early and propose practical solutions Help embed repeatable processes and ways of working What success looks like Campaigns delivered well, on time and to a high standard Sales teams consistently using strong proposals and proof assets Junior team members growing in confidence and capability Reduced need for senior intervention in day-to-day delivery A clear, reliable planning rhythm across marketing Profile Who this role is for This role will suit someone who is ready to step up, not just maintain the status quo. You'll likely have: Experience as a Senior Marketing Executive or Marketing Manager delivering campaigns end-to-end Confidence running multi-channel campaigns with clear objectives Strong writing, briefing and presentation (deck-building) skills Experience working closely with designers and external suppliers Good working knowledge of CRM and analytics Strong organisation skills and the ability to manage multiple deadlines Key behaviours Proactive and accountable Curious and insight-led Calm and resilient under pressure High attention to detail A clear, practical communicator Job Offer Progression & leadership I've known the line manager for this role for a number of years and have built teams for him previously. The feedback from people who've worked under him has been consistently excellent. He is: Highly endorseable as a leader Clear, fair and supportive Genuinely invested in progression and development, not just delivery If you're ambitious and want a manager who actively helps you get to the next level, this is a big plus. Competitive Salary, with the intention to introduce a 10% bonus structure this year, and a significant step up within 2 years.
Job title: Communications Manager Reports to : Senior Manager, Team and Operations, RSTMH Hours of work : Full time (this role is office based located near Russell Square and Chancery Lane, London) Salary: £36,000 - £40,000 per annum, dependent on experience Job type : Permanent We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays. RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH s reputation as a credible and trusted voice in tropical medicine and global health. This is a wide-ranging and exciting role. You will lead on implementing the organisation s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You ll also be responsible for delivering RSTMH s newsletters to our members and Fellows, and global network of supporters. We re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress. THE ROLE Implement RSTMH s communications strategy, in line with the wider organisational goals developing short- and long-term strategic plans Develop communication plans for all areas of RSTMH, working with department managers to execute Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems Manage social media channels for RSTMH, and develop strategies to engage wider networks Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity Ensure RSTMH s brand and editorial guidelines are maintained in all of the Society s work, including all communications by the team Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members Create and maintain Society level communications calendar Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile Represent RSTMH externally with key partners, at relevant conferences and industry events Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing Establish and maintain systems to report and evaluate RSTMH s digital platforms and activities Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging Fully manage the communications budget Responsibility for promotional materials including flyers, event signage, merchandise and handouts Working across all aspects of RSTMH communications PERSON SPECIFICATION Essential experience 5 years experience within a digital communication role 3 years experience developing and maintaining websites and social media for a campaign, cause or organisation Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work Experience of digital content creation, commissioning and management Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients Experience of managing suppliers, partners and contributors Familiarity with design software for creating digital assets, such as Canva Knowledge of CRM databases Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time An understanding of the academic and research communities Personal attributes Self-starter, able to work proactively and intuitively Work to varying timelines and prioritise own workload accordingly Passion for tropical medicine and global health Good team player, with an understanding of the challenges of working in a small team Resilience under pressure Flexibility to work outside of office hours, and to travel within the UK and beyond, as required Ability to communicate with a range of people of different levels, disciplines and backgrounds Desirable Knowledge of Mosaico and SparkPost for building HTML emails Experience running websites on Drupal 10 Some experience using CiviCRM Existing network of experts in the tropical medicine and global health space The deadline for this role is 5pm GMT 4th March. Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us. N.B. Applications submitted without a supporting statement may not be considered. No agencies please.
Feb 03, 2026
Full time
Job title: Communications Manager Reports to : Senior Manager, Team and Operations, RSTMH Hours of work : Full time (this role is office based located near Russell Square and Chancery Lane, London) Salary: £36,000 - £40,000 per annum, dependent on experience Job type : Permanent We are looking for a permanent and full-time member of staff to help develop and communicate RSTMH s role within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays. RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH s reputation as a credible and trusted voice in tropical medicine and global health. This is a wide-ranging and exciting role. You will lead on implementing the organisation s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You ll also be responsible for delivering RSTMH s newsletters to our members and Fellows, and global network of supporters. We re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content, and establish analytical systems to monitor our progress. THE ROLE Implement RSTMH s communications strategy, in line with the wider organisational goals developing short- and long-term strategic plans Develop communication plans for all areas of RSTMH, working with department managers to execute Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems Manage social media channels for RSTMH, and develop strategies to engage wider networks Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity Ensure RSTMH s brand and editorial guidelines are maintained in all of the Society s work, including all communications by the team Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members Create and maintain Society level communications calendar Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile Represent RSTMH externally with key partners, at relevant conferences and industry events Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing Establish and maintain systems to report and evaluate RSTMH s digital platforms and activities Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging Fully manage the communications budget Responsibility for promotional materials including flyers, event signage, merchandise and handouts Working across all aspects of RSTMH communications PERSON SPECIFICATION Essential experience 5 years experience within a digital communication role 3 years experience developing and maintaining websites and social media for a campaign, cause or organisation Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work Experience of digital content creation, commissioning and management Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients Experience of managing suppliers, partners and contributors Familiarity with design software for creating digital assets, such as Canva Knowledge of CRM databases Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time An understanding of the academic and research communities Personal attributes Self-starter, able to work proactively and intuitively Work to varying timelines and prioritise own workload accordingly Passion for tropical medicine and global health Good team player, with an understanding of the challenges of working in a small team Resilience under pressure Flexibility to work outside of office hours, and to travel within the UK and beyond, as required Ability to communicate with a range of people of different levels, disciplines and backgrounds Desirable Knowledge of Mosaico and SparkPost for building HTML emails Experience running websites on Drupal 10 Some experience using CiviCRM Existing network of experts in the tropical medicine and global health space The deadline for this role is 5pm GMT 4th March. Please click the apply button and send your CV and a supporting statement of up to 1,000 words (where it asks for your cover message or covering letter) to include how your experience matches the duties and skills for the role, it will be sent automatically to us. N.B. Applications submitted without a supporting statement may not be considered. No agencies please.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Feb 03, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. This remote role focuses on onboarding new clients, ensuring product adoption, and retaining existing accounts. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success. A passion for digital marketing and strong interpersonal skills are crucial. Join a fast-paced and supportive environment that values innovation and professional growth.
Feb 03, 2026
Full time
A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. This remote role focuses on onboarding new clients, ensuring product adoption, and retaining existing accounts. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success. A passion for digital marketing and strong interpersonal skills are crucial. Join a fast-paced and supportive environment that values innovation and professional growth.
Job Details: Sales Administration Manager Full details of the job. Vacancy Name Employment Type Employment Type Permanent Location Location UK - Remote Brief Description Are you looking to sink your teeth into a pivotal role within a growing team? Are you excited by the tech space and want to join an innovative, market leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you! Brief Description Are you looking to sink your teeth into a pivotal role within a growing team? Are you excited by the tech space and want to join an innovative, market leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you! Summary We are looking for a highly-organized, enthusiastic Sales Administration Manager who shows initiative and confidence dealing with senior stakeholders and clients. This exciting opportunity requires a team player who maintains the smooth running of all Sales Administration within the Commercial team, interacting with the Sales and Sales Management, Marketing and CRM functions. You will interact with senior management and across functions to ensure the prompt and accurate processing of sales orders, client onboarding and be a key stakeholder in the sales commissions process. You'll need to be able to assimilate information fast, research and propose solutions to business problems. If you love working in a fast-paced, sales-centric environment where you can learn by doing and will grow as fast as your ability then this is the role for you. About Smart Communications Smart Communications provides the platform that leading organizations trust to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud consists of SmartCOMM ,for enterprise-scale customer communications, SmartIQ for digital forms transformation, and SmartDX , for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle. To learn more, visit The responsibilities of the role include: Sales Administration Responsibilities Manage customer set-up for global sales order onboarding, including: Monitoring of opportunity approvals Sales order processing Commission allocations Customer record setup Commission Allocations Ensuring correct allocation of deals to plan participants Manage commission questions and exceptions What we're looking for: Must have skills/experience: At Smart Communications we take pride in hiring smart people who are capable of diagnosing problems, rolling up their sleeves and executing their responsibilities with a high degree of personal integrity. We are looking for a self-motivated, driven individual who takes the initiative and gets things done with the following key skills and experience:- Experience managing sales administration and order processing. Analytical skills in salesforce and excel, with ability to articulate what the data means Excellent Communication skills, both written and verbal Attention to detail A team player who creates positive working relationships across departments - especially sales and finance Extremely well-organised individual with a proven ability to manage a team and balance conflicting priorities Experience in the following environments will be advantageous: Working in a SaaS or technology environment We look for the following SMART values in everyone we hire at Smart Communications: S peak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We're not complainers we're problem solvers. M ake a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don't sit on the sidelines. A gile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask 'why?' so that we can help remove complexity. We don't allow hurdles to get in our way. R esults-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don't believe in being busy for the sake of being busy, we focus on productivity. T eamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don't want anyone to feel disengaged, we're in this together! What's the deal? We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days' holiday allowance plus an additional day off for your birthday! Located in Covent Garden , our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role has a hybrid setup with occasional work from the office required . So, if we interest you , please let us know by applying for this position and tell us all about yourself. Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour , religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity. To learn more about Smart Communications visit:
Feb 03, 2026
Full time
Job Details: Sales Administration Manager Full details of the job. Vacancy Name Employment Type Employment Type Permanent Location Location UK - Remote Brief Description Are you looking to sink your teeth into a pivotal role within a growing team? Are you excited by the tech space and want to join an innovative, market leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you! Brief Description Are you looking to sink your teeth into a pivotal role within a growing team? Are you excited by the tech space and want to join an innovative, market leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you! Summary We are looking for a highly-organized, enthusiastic Sales Administration Manager who shows initiative and confidence dealing with senior stakeholders and clients. This exciting opportunity requires a team player who maintains the smooth running of all Sales Administration within the Commercial team, interacting with the Sales and Sales Management, Marketing and CRM functions. You will interact with senior management and across functions to ensure the prompt and accurate processing of sales orders, client onboarding and be a key stakeholder in the sales commissions process. You'll need to be able to assimilate information fast, research and propose solutions to business problems. If you love working in a fast-paced, sales-centric environment where you can learn by doing and will grow as fast as your ability then this is the role for you. About Smart Communications Smart Communications provides the platform that leading organizations trust to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud consists of SmartCOMM ,for enterprise-scale customer communications, SmartIQ for digital forms transformation, and SmartDX , for trade documentation. Over 650 enterprise organizations across the globe rely on Smart Communications to simplify and automate complex processes and deliver highly secure, frictionless experiences across the customer lifecycle. To learn more, visit The responsibilities of the role include: Sales Administration Responsibilities Manage customer set-up for global sales order onboarding, including: Monitoring of opportunity approvals Sales order processing Commission allocations Customer record setup Commission Allocations Ensuring correct allocation of deals to plan participants Manage commission questions and exceptions What we're looking for: Must have skills/experience: At Smart Communications we take pride in hiring smart people who are capable of diagnosing problems, rolling up their sleeves and executing their responsibilities with a high degree of personal integrity. We are looking for a self-motivated, driven individual who takes the initiative and gets things done with the following key skills and experience:- Experience managing sales administration and order processing. Analytical skills in salesforce and excel, with ability to articulate what the data means Excellent Communication skills, both written and verbal Attention to detail A team player who creates positive working relationships across departments - especially sales and finance Extremely well-organised individual with a proven ability to manage a team and balance conflicting priorities Experience in the following environments will be advantageous: Working in a SaaS or technology environment We look for the following SMART values in everyone we hire at Smart Communications: S peak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We're not complainers we're problem solvers. M ake a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don't sit on the sidelines. A gile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask 'why?' so that we can help remove complexity. We don't allow hurdles to get in our way. R esults-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don't believe in being busy for the sake of being busy, we focus on productivity. T eamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don't want anyone to feel disengaged, we're in this together! What's the deal? We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days' holiday allowance plus an additional day off for your birthday! Located in Covent Garden , our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role has a hybrid setup with occasional work from the office required . So, if we interest you , please let us know by applying for this position and tell us all about yourself. Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour , religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity. To learn more about Smart Communications visit:
SMADEX is a Barcelona-born Demand Side Platform, delivering performance and transparency in programmatic for clients in America, Europe, and Asia. We are growing our team to become one of the best and biggest DSPs in the ecosystem. The Role: Smadex is seeking a Creative Strategy Manager to bridge the gap between creative excellence and campaign performance for our highest-value advertisers. This role sits at the intersection of Account Management, Creative Development, and Ad Operations, ensuring our clients get actionable creative insights that drive measurable performance gains. As a Creative Strategist you'll own the creative narrative for our clients, not just which creatives work, but why they work and how to scale those learnings across accounts. Key Responsibilities Creative Strategy & Insights (40%) Analyze creative performance data to identify patterns and develop actionable recommendations for gaming and non-gaming clients Build structured, client-facing creative proposals that connect performance data to strategic direction Partner with Product on creative tools. Develop creative playbooks and best practices specific to UA, retargeting, and CTV campaigns Cross-Functional Leadership (30%) Act as the connective tissue between Account Management, Creative Dev, and Ad Ops teams Define clear workflows and handoffs to reduce creative bottlenecks and accelerate time-to-launch Lead creative briefings and ensure alignment between client objectives and creative execution Handle ticketing and communication with Creative Designers Client Partnership (20%) Support Account Managers in high-stakes creative conversations with clients Present creative performance reviews and strategic recommendations to client stakeholders Proactively identify creative optimization opportunities that expand wallet share Participate in JBPs and QBRs as experts on Creatives Knowledge Management (10%) Build and maintain a creative performance repository accessible across teams Lead quarterly creative performance reviews, external and internal, to surface trends and winning strategies Train Account Managers on creative best practices and how to position creative insights with clients What You Bring Required: 5+ years in mobile advertising, creative strategy, or performance marketing Deep understanding of creative formats across UA, retargeting, and CTV Experience translating creative performance data into strategic recommendations Track record of working cross-functionally in fast-paced environments Strong presentation skills and ability to influence without direct authority Preferred: Experience with programmatic advertising platforms Gaming industry knowledge (especially mid-core and casual) Familiarity with creative production workflows and timelines Data visualization skills Success Metrics Reduction in creative-related delays for campaign launches Increase in creative iteration velocity for HV accounts Client satisfaction scores on creative insights and recommendations Knowledge sharing metrics (playbooks created, teams trained, insights distributed) Please note that we do NOT provide VISA sponsorship. Applicants must have a valid permit to work. Reward package Be part of a leading, fast-growing, innovative company shaping the future of mobile advertising. Integrate a highly motivated and young team. Possibility of traveling to the Barcelona HQ for collaboration and team-building activities. Great compensation package Hybrid model. Work from our co-working 3 days per week and 2 from home. Exposure to leading global app publishers and media partners in the digital advertising industry. Learning and training opportunities to grow your career.
Feb 03, 2026
Full time
SMADEX is a Barcelona-born Demand Side Platform, delivering performance and transparency in programmatic for clients in America, Europe, and Asia. We are growing our team to become one of the best and biggest DSPs in the ecosystem. The Role: Smadex is seeking a Creative Strategy Manager to bridge the gap between creative excellence and campaign performance for our highest-value advertisers. This role sits at the intersection of Account Management, Creative Development, and Ad Operations, ensuring our clients get actionable creative insights that drive measurable performance gains. As a Creative Strategist you'll own the creative narrative for our clients, not just which creatives work, but why they work and how to scale those learnings across accounts. Key Responsibilities Creative Strategy & Insights (40%) Analyze creative performance data to identify patterns and develop actionable recommendations for gaming and non-gaming clients Build structured, client-facing creative proposals that connect performance data to strategic direction Partner with Product on creative tools. Develop creative playbooks and best practices specific to UA, retargeting, and CTV campaigns Cross-Functional Leadership (30%) Act as the connective tissue between Account Management, Creative Dev, and Ad Ops teams Define clear workflows and handoffs to reduce creative bottlenecks and accelerate time-to-launch Lead creative briefings and ensure alignment between client objectives and creative execution Handle ticketing and communication with Creative Designers Client Partnership (20%) Support Account Managers in high-stakes creative conversations with clients Present creative performance reviews and strategic recommendations to client stakeholders Proactively identify creative optimization opportunities that expand wallet share Participate in JBPs and QBRs as experts on Creatives Knowledge Management (10%) Build and maintain a creative performance repository accessible across teams Lead quarterly creative performance reviews, external and internal, to surface trends and winning strategies Train Account Managers on creative best practices and how to position creative insights with clients What You Bring Required: 5+ years in mobile advertising, creative strategy, or performance marketing Deep understanding of creative formats across UA, retargeting, and CTV Experience translating creative performance data into strategic recommendations Track record of working cross-functionally in fast-paced environments Strong presentation skills and ability to influence without direct authority Preferred: Experience with programmatic advertising platforms Gaming industry knowledge (especially mid-core and casual) Familiarity with creative production workflows and timelines Data visualization skills Success Metrics Reduction in creative-related delays for campaign launches Increase in creative iteration velocity for HV accounts Client satisfaction scores on creative insights and recommendations Knowledge sharing metrics (playbooks created, teams trained, insights distributed) Please note that we do NOT provide VISA sponsorship. Applicants must have a valid permit to work. Reward package Be part of a leading, fast-growing, innovative company shaping the future of mobile advertising. Integrate a highly motivated and young team. Possibility of traveling to the Barcelona HQ for collaboration and team-building activities. Great compensation package Hybrid model. Work from our co-working 3 days per week and 2 from home. Exposure to leading global app publishers and media partners in the digital advertising industry. Learning and training opportunities to grow your career.
Executive Operational Director of Studio Wayne McGregor Job Pack January 2026 Purpose of the Role The Executive Operational Director ("EOD") of Studio Wayne McGregor (SWM) is a high-level leader who oversees the daily operations of Studio Wayne McGregor's studio-based activities in London. The EOD is responsible for translating strategic vision into action by optimising processes, leading teams, managing budgets, ensuring compliance to achieve organisational goals, and acting as a crucial link between the Founder/Artistic Director and the CEO of Studio Wayne McGregor, and departmental operations and activities centred around the studio premises in London. This senior role will have regular contact with the CEO and the Founder/Artistic Director of Studio Wayne McGregor, and a close working relationship with the Associate Director of SWM. The core focus of the role will be to (i) deliver effective management of the Studio at Here East (infrastructure, systems, resourcing), and (ii) support the delivery of the Learning and Engagement, and artist development programs (incl. Resident 6 and FreeSpace). ABOUT US We are creative, curious and ambitious, with generosity, flexibility, respect, positivity and collaboration at our centre. We aspire to be a place where a diverse mix of talented people come to do their best work. We strive to build an inclusive culture that encourages, supports, and celebrates the individual voices of our team and reflects the communities we work with. We welcome applicants from underrepresented groups - if this is a transition to a more senior role, we will support you. Reporting & Management: Managed by: CEO of Studio Wayne McGregor Works closely with: Associate Director of Studio Wayne McGregor Manages the following teams: Finance and Administration, Studio Management and Facilities, Development and Marketing. Key Responsibilities: Operations, Facilities & Studio Management Oversee the following: the day-to-day operations of the SWM studio building at Here East and the maximization of the Studio as a rental asset. systems for bookings, residencies, rehearsal schedules, health and safety inductions and building compliance. smooth operational support for visiting artists, community groups, research collaborators, and production teams. Manage relationship with landlord at Here East and facilities manager, Savills. Organisational Structure and Strategy Translate SWM's strategy into operational and financial delivery frameworks covering studio operations and SWM engagement activity. Shape organisational structure and resource plan. Financial Management and Stewardship Oversee budgeting, management accounts, year end audit, financial reconciliations, treasury and cash-flow. Ensure financial processes support a complex, multi-strand income model: ACE NPO funding, trusts & foundations, individual giving, corporate partnerships, touring income, co-commissioning, licensing, studio hire, project grants and creative collaborations. People & HR Lead HR strategy, workforce planning and the full employee lifecycle. Foster an inclusive, supportive and high-performance culture aligned with SWM's values of innovation, curiosity, diversity and collaboration. Implement robust practices for freelance contracting, artists, creatives and short-term project staff. Board Reporting Attend quarterly Board meetings as a member of the executive committee, alongside the Artistic Director and the CEO of Studio Wayne McGregor, and report back on all areas of responsibility as outlined. Governance & Compliance and Risk Management Ensure strong governance in line with Charity Commission (incl. Charity Trading rules), Companies House obligations, and Arts Council England standards. Monitor policies around safeguarding, HR, GDPR, H&S, wellbeing, diversity & inclusion, environmental sustainability, anti-money laundering and fraud, and risk management. Support the Board of Trustees through clear reporting, risk registers, compliance updates and effective organisational documentation. Digital, Technology & Data Oversee CRM, finance systems, project tools, website infrastructure and IT/cyber security. Linked to the above, oversee data integrity and compliance across all operational, development, artistic and learning functions. External Partnerships and Stakeholder Engagement Ensure objectives of and reporting to stakeholders are met / delivered, including but not limited to ACE and funders. Represent SWM operationally in contractual negotiations and funding agreements. Person specification Essential: Senior operational leadership experience within a complex art, cultural, or creative organisation, with responsibility for translating strategy into effective day-to-day delivery. Proven experience managing people and organisational structures, including HR strategy, workforce planning, and working with freelancers and project-based staff. Demonstrable experience overseeing buildings or studio/venue operations, including facilities management, health & safety, compliance, and external suppliers or landlords. Desired Experience working in a studio-based, artist-led, or performance organisation, particularly within dance or live performance. Experience supporting the delilvery of learning, engagement, or artist development programmes alongside core operations. Experience maximising earned income or commercial use of creative spaces, such as studio hire or partnerships. An understanding of Studio Wayne McGregor and a passion for dance. TERMS Closing date: Monday 9th February 10am. Interviews: In person at the Studio (via Zoom where necessary) Hours 4/5 days per week 10am - 6pm across Monday to Friday, but evening and weekend work may occasionally be required. SWM operates a Time Off In Lieu (TOIL) system. We would be open to a discussion and requests for alternative, part-time hours and work patterns. Please do state in your application if this would be something you would like us to consider for you. Salary £50,000 pro rata per annum. Holidays 25 days plus 8 days bank holidays, pro rata per annum. Benefits: Flexible working and a company culture that promotes good work/life balance. Training budget for every member of staff Access to stage rehearsals of CWM and Wayne McGregor works. Access to events hosted by Here East Discretionary additional time off around Christmas Staff social events SWM offers a designated stakeholder pension scheme. Office Base Studio Wayne McGregor Broadcast Centre, Here East, 10 East Bay Lane Queen Elizabeth Olympic Park London E15 2GW
Feb 03, 2026
Full time
Executive Operational Director of Studio Wayne McGregor Job Pack January 2026 Purpose of the Role The Executive Operational Director ("EOD") of Studio Wayne McGregor (SWM) is a high-level leader who oversees the daily operations of Studio Wayne McGregor's studio-based activities in London. The EOD is responsible for translating strategic vision into action by optimising processes, leading teams, managing budgets, ensuring compliance to achieve organisational goals, and acting as a crucial link between the Founder/Artistic Director and the CEO of Studio Wayne McGregor, and departmental operations and activities centred around the studio premises in London. This senior role will have regular contact with the CEO and the Founder/Artistic Director of Studio Wayne McGregor, and a close working relationship with the Associate Director of SWM. The core focus of the role will be to (i) deliver effective management of the Studio at Here East (infrastructure, systems, resourcing), and (ii) support the delivery of the Learning and Engagement, and artist development programs (incl. Resident 6 and FreeSpace). ABOUT US We are creative, curious and ambitious, with generosity, flexibility, respect, positivity and collaboration at our centre. We aspire to be a place where a diverse mix of talented people come to do their best work. We strive to build an inclusive culture that encourages, supports, and celebrates the individual voices of our team and reflects the communities we work with. We welcome applicants from underrepresented groups - if this is a transition to a more senior role, we will support you. Reporting & Management: Managed by: CEO of Studio Wayne McGregor Works closely with: Associate Director of Studio Wayne McGregor Manages the following teams: Finance and Administration, Studio Management and Facilities, Development and Marketing. Key Responsibilities: Operations, Facilities & Studio Management Oversee the following: the day-to-day operations of the SWM studio building at Here East and the maximization of the Studio as a rental asset. systems for bookings, residencies, rehearsal schedules, health and safety inductions and building compliance. smooth operational support for visiting artists, community groups, research collaborators, and production teams. Manage relationship with landlord at Here East and facilities manager, Savills. Organisational Structure and Strategy Translate SWM's strategy into operational and financial delivery frameworks covering studio operations and SWM engagement activity. Shape organisational structure and resource plan. Financial Management and Stewardship Oversee budgeting, management accounts, year end audit, financial reconciliations, treasury and cash-flow. Ensure financial processes support a complex, multi-strand income model: ACE NPO funding, trusts & foundations, individual giving, corporate partnerships, touring income, co-commissioning, licensing, studio hire, project grants and creative collaborations. People & HR Lead HR strategy, workforce planning and the full employee lifecycle. Foster an inclusive, supportive and high-performance culture aligned with SWM's values of innovation, curiosity, diversity and collaboration. Implement robust practices for freelance contracting, artists, creatives and short-term project staff. Board Reporting Attend quarterly Board meetings as a member of the executive committee, alongside the Artistic Director and the CEO of Studio Wayne McGregor, and report back on all areas of responsibility as outlined. Governance & Compliance and Risk Management Ensure strong governance in line with Charity Commission (incl. Charity Trading rules), Companies House obligations, and Arts Council England standards. Monitor policies around safeguarding, HR, GDPR, H&S, wellbeing, diversity & inclusion, environmental sustainability, anti-money laundering and fraud, and risk management. Support the Board of Trustees through clear reporting, risk registers, compliance updates and effective organisational documentation. Digital, Technology & Data Oversee CRM, finance systems, project tools, website infrastructure and IT/cyber security. Linked to the above, oversee data integrity and compliance across all operational, development, artistic and learning functions. External Partnerships and Stakeholder Engagement Ensure objectives of and reporting to stakeholders are met / delivered, including but not limited to ACE and funders. Represent SWM operationally in contractual negotiations and funding agreements. Person specification Essential: Senior operational leadership experience within a complex art, cultural, or creative organisation, with responsibility for translating strategy into effective day-to-day delivery. Proven experience managing people and organisational structures, including HR strategy, workforce planning, and working with freelancers and project-based staff. Demonstrable experience overseeing buildings or studio/venue operations, including facilities management, health & safety, compliance, and external suppliers or landlords. Desired Experience working in a studio-based, artist-led, or performance organisation, particularly within dance or live performance. Experience supporting the delilvery of learning, engagement, or artist development programmes alongside core operations. Experience maximising earned income or commercial use of creative spaces, such as studio hire or partnerships. An understanding of Studio Wayne McGregor and a passion for dance. TERMS Closing date: Monday 9th February 10am. Interviews: In person at the Studio (via Zoom where necessary) Hours 4/5 days per week 10am - 6pm across Monday to Friday, but evening and weekend work may occasionally be required. SWM operates a Time Off In Lieu (TOIL) system. We would be open to a discussion and requests for alternative, part-time hours and work patterns. Please do state in your application if this would be something you would like us to consider for you. Salary £50,000 pro rata per annum. Holidays 25 days plus 8 days bank holidays, pro rata per annum. Benefits: Flexible working and a company culture that promotes good work/life balance. Training budget for every member of staff Access to stage rehearsals of CWM and Wayne McGregor works. Access to events hosted by Here East Discretionary additional time off around Christmas Staff social events SWM offers a designated stakeholder pension scheme. Office Base Studio Wayne McGregor Broadcast Centre, Here East, 10 East Bay Lane Queen Elizabeth Olympic Park London E15 2GW
Chief Operating Officer (Group)-Publishing, Digital and Events Reporting to: Chief Executive Officer (CEO) Direct Reports: Group IT Director, Web Development Director, Group Production and Design Director, Group Subscriptions and Customer Services Director, Group Subscription Marketing Director, Group Product Analyst Director, Data Operations Director Location - Herne Hill SE24 Start date: 1st April The Chief Operating Officer (COO) is responsible for overseeing and optimising the day-to-day operations of the group's publishing, digital and events businesses. This executive leader will translate strategic vision into operational excellence, ensuring scalable systems and processes, strong financial performance and consistent delivery of high-quality publishing products and live experiences within a culture of collaboration, accountability, and innovation. The COO will act as a key executive, providing management, leadership and vision to ensure the group meets its short-term and long-term objectives. A key focus of the role is bringing systems and data together across the group, tightening cost control and improving delivery discipline, while building strong leadership across the functions listed in this job description. The role will include working with internal teams and external consultants to drive execution of operations across technology, digital platforms, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions, while increasing efficiency, introducing cost savings and supporting revenue generation. Our Organisation Mark Allen Group is values led. We are looking for a COO who delivers results in a way that reflects our values of Passionate, Creative, Nurturing and Fair. Passionate: brings energy, pace and pride in quality, with a clear focus on outcomes and delivery. Creative: solves problems pragmatically, simplifies complexity, and improves systems without adding unnecessary bureaucracy. Nurturing: develops leaders, builds trust across teams, and fosters the conditions for people to excel in their work. Fair: acts with integrity, makes transparent decisions (especially when trade offs are tough), and holds people to account consistently and respectfully. We are looking for a leader who is hands on when required but who also builds scalable ways of working, sets clear expectations, and brings teams through change. Key Responsibilities Oversee operational systems, tools, and platforms supporting publishing, events, and internal operations. Review and implement operational processes and systems across technology, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions to ensure that the group meets both its short term and long term strategic objectives. Identify operational risks and opportunities and lead initiatives to improve efficiency and scalability across the group. Monitor, measure and report on operational issues, opportunities, development plans and achievements within agreed formats and timescales in accordance with the business plan. Support revenue growth through pricing strategies, cost controls, and operational support for sales and partnerships. Lead process improvement initiatives to enhance speed, quality and measurability of deliverables. Build, lead and mentor high performing cross functional teams. Working with the Group HR Director to establish clear goals, KPIs and accountability across departments. Manage and develop direct line reports, ensuring weekly meetings take place. Manage and control departmental expenditure within agreed budgets. Liaise with other functional/departmental managers to understand all necessary aspects and needs of operational development and to ensure they are fully informed of objectives, purposes and achievements. Foster a culture of collaboration, continuous improvement and operational excellence. Ensure compliance with legal, regulatory and contractual obligations. Establish and maintain operational policies, procedures and best practices. Drive integration and standardisation of systems, platforms and reporting across the group, improving data quality, visibility and decision making. Ensure clear ownership, governance and ROI for major projects and key suppliers, in line with agreed budgets. Specific Responsibilities Work with the Group IT Director, who will report directly to the COO, to recommend, establish and maintain appropriate systems for operational management and development of the business. Ensure that all IT implementations do not exceed budget or delivery deadlines, and establish clear governance, prioritisation and reporting for IT delivery across the group. Work with the Web Development Director, who will report directly to the COO, to ensure that both the group's web in house platforms and third party platforms are appropriate for the developing needs of the business, as well as to research and recommend other platforms which would enable the group to meet its growth plans. Ensure that all web development implementations do not exceed budget or delivery deadlines, including improving the performance, reliability and scalability of group digital platforms. Work with the Subscriptions and Customer Services Director, who will report directly to the COO, to review subscription processes, systems, and platforms, including developing reports to analyse subscription performance and to help recommend further development of subscription options and packages. Work with the Group Subscription Marketing Director, who will report directly to the COO, to ensure all processes, systems and platforms are appropriate to deliver the group's marketing strategies to drive revenue growth in subscriptions and related events and awards, as well as enhance brand awareness. Work with the Group Product Analyst Director, who will report directly to the COO, to put in place an integrated platform which connects the various systems, applications, and data sources within the business. Work with the group product analyst director and the Chief Commercial & Development Officer to analyse data across the platform to work out behavioural trends to aid decisions on product development. Ensure the platform enables consistent reporting and actionable insight across brands, supporting both cost control and revenue growth decisions. Work with the Group Data Operations Director, who will report directly to the COO, to work out the data requirements for the group, including strategies to increase the first party data sets required for each operating business and brand. To work with the data operations director to review data policies to ensure compliance with data legislation, as well as ensure data delivery systems and processes are appropriate so that data sent out by the group is successfully delivered to its intended recipient. Work with the Group Production Director, who will report directly to the COO, to oversee end to end publishing operations, including editorial workflow, production, design, distribution and digital platforms, as well as ensure cost effective purchasing of print and ensure strong operational delivery across print and digital channels. Work with the Group Production Director and the Chief Commercial & Development Officer to implement a commercial strategy for group photography, videography and podcasts. Work closely with the Chief Commercial & Development Officer on commercially viable digital strategies across the group. Why join Mark Allen Group? Be part of a specialist media business with strong, trusted brands and loyal professional audiences. Work in a hybrid environment that supports focus, collaboration and flexibility. Learn and grow through tailored development, mentoring and hands on experience. Contribute to work that informs, connects and supports industries that matter. Join a culture grounded in passion, creativity, fairness and long term thinking. How to apply Upload your application and cover letter via our careers site. You may include a short video introduction if you wish (optional). References or recommendations can also be shared (optional). Right to Work Applicants must have the right to live and work in (country). We do not offer visa sponsorship. About Us For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future.
Feb 03, 2026
Full time
Chief Operating Officer (Group)-Publishing, Digital and Events Reporting to: Chief Executive Officer (CEO) Direct Reports: Group IT Director, Web Development Director, Group Production and Design Director, Group Subscriptions and Customer Services Director, Group Subscription Marketing Director, Group Product Analyst Director, Data Operations Director Location - Herne Hill SE24 Start date: 1st April The Chief Operating Officer (COO) is responsible for overseeing and optimising the day-to-day operations of the group's publishing, digital and events businesses. This executive leader will translate strategic vision into operational excellence, ensuring scalable systems and processes, strong financial performance and consistent delivery of high-quality publishing products and live experiences within a culture of collaboration, accountability, and innovation. The COO will act as a key executive, providing management, leadership and vision to ensure the group meets its short-term and long-term objectives. A key focus of the role is bringing systems and data together across the group, tightening cost control and improving delivery discipline, while building strong leadership across the functions listed in this job description. The role will include working with internal teams and external consultants to drive execution of operations across technology, digital platforms, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions, while increasing efficiency, introducing cost savings and supporting revenue generation. Our Organisation Mark Allen Group is values led. We are looking for a COO who delivers results in a way that reflects our values of Passionate, Creative, Nurturing and Fair. Passionate: brings energy, pace and pride in quality, with a clear focus on outcomes and delivery. Creative: solves problems pragmatically, simplifies complexity, and improves systems without adding unnecessary bureaucracy. Nurturing: develops leaders, builds trust across teams, and fosters the conditions for people to excel in their work. Fair: acts with integrity, makes transparent decisions (especially when trade offs are tough), and holds people to account consistently and respectfully. We are looking for a leader who is hands on when required but who also builds scalable ways of working, sets clear expectations, and brings teams through change. Key Responsibilities Oversee operational systems, tools, and platforms supporting publishing, events, and internal operations. Review and implement operational processes and systems across technology, IT infrastructure, data analytics, product development, production, design, marketing and subscriptions to ensure that the group meets both its short term and long term strategic objectives. Identify operational risks and opportunities and lead initiatives to improve efficiency and scalability across the group. Monitor, measure and report on operational issues, opportunities, development plans and achievements within agreed formats and timescales in accordance with the business plan. Support revenue growth through pricing strategies, cost controls, and operational support for sales and partnerships. Lead process improvement initiatives to enhance speed, quality and measurability of deliverables. Build, lead and mentor high performing cross functional teams. Working with the Group HR Director to establish clear goals, KPIs and accountability across departments. Manage and develop direct line reports, ensuring weekly meetings take place. Manage and control departmental expenditure within agreed budgets. Liaise with other functional/departmental managers to understand all necessary aspects and needs of operational development and to ensure they are fully informed of objectives, purposes and achievements. Foster a culture of collaboration, continuous improvement and operational excellence. Ensure compliance with legal, regulatory and contractual obligations. Establish and maintain operational policies, procedures and best practices. Drive integration and standardisation of systems, platforms and reporting across the group, improving data quality, visibility and decision making. Ensure clear ownership, governance and ROI for major projects and key suppliers, in line with agreed budgets. Specific Responsibilities Work with the Group IT Director, who will report directly to the COO, to recommend, establish and maintain appropriate systems for operational management and development of the business. Ensure that all IT implementations do not exceed budget or delivery deadlines, and establish clear governance, prioritisation and reporting for IT delivery across the group. Work with the Web Development Director, who will report directly to the COO, to ensure that both the group's web in house platforms and third party platforms are appropriate for the developing needs of the business, as well as to research and recommend other platforms which would enable the group to meet its growth plans. Ensure that all web development implementations do not exceed budget or delivery deadlines, including improving the performance, reliability and scalability of group digital platforms. Work with the Subscriptions and Customer Services Director, who will report directly to the COO, to review subscription processes, systems, and platforms, including developing reports to analyse subscription performance and to help recommend further development of subscription options and packages. Work with the Group Subscription Marketing Director, who will report directly to the COO, to ensure all processes, systems and platforms are appropriate to deliver the group's marketing strategies to drive revenue growth in subscriptions and related events and awards, as well as enhance brand awareness. Work with the Group Product Analyst Director, who will report directly to the COO, to put in place an integrated platform which connects the various systems, applications, and data sources within the business. Work with the group product analyst director and the Chief Commercial & Development Officer to analyse data across the platform to work out behavioural trends to aid decisions on product development. Ensure the platform enables consistent reporting and actionable insight across brands, supporting both cost control and revenue growth decisions. Work with the Group Data Operations Director, who will report directly to the COO, to work out the data requirements for the group, including strategies to increase the first party data sets required for each operating business and brand. To work with the data operations director to review data policies to ensure compliance with data legislation, as well as ensure data delivery systems and processes are appropriate so that data sent out by the group is successfully delivered to its intended recipient. Work with the Group Production Director, who will report directly to the COO, to oversee end to end publishing operations, including editorial workflow, production, design, distribution and digital platforms, as well as ensure cost effective purchasing of print and ensure strong operational delivery across print and digital channels. Work with the Group Production Director and the Chief Commercial & Development Officer to implement a commercial strategy for group photography, videography and podcasts. Work closely with the Chief Commercial & Development Officer on commercially viable digital strategies across the group. Why join Mark Allen Group? Be part of a specialist media business with strong, trusted brands and loyal professional audiences. Work in a hybrid environment that supports focus, collaboration and flexibility. Learn and grow through tailored development, mentoring and hands on experience. Contribute to work that informs, connects and supports industries that matter. Join a culture grounded in passion, creativity, fairness and long term thinking. How to apply Upload your application and cover letter via our careers site. You may include a short video introduction if you wish (optional). References or recommendations can also be shared (optional). Right to Work Applicants must have the right to live and work in (country). We do not offer visa sponsorship. About Us For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future.
Senior Product Manager (Accounts Receivable Automation) At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Your role in our future The Senior Product Manager is responsible for leading the product strategy and execution for our Accounts Receivable Automation solution. This role involves overseeing a team of product managers, driving AI-driven initiatives, and leveraging extensive experience in ERP financial systems to ensure the product meets market demands and exceeds customer expectations. The Senior Product Manager will work closely with engineering, sales, marketing, and support teams to achieve revenue and customer satisfaction goals, aligning with the company's overall strategy and objectives. Responsibilities Lead, mentor, and develop a team of product managers. Foster a collaborative and innovative environment within the product management team. Define and communicate the product vision and strategy for the Accounts Receivable Automation solution. Translate product strategy into actionable product roadmaps. AI-Driven Product Development Integrate AI technologies to enhance product capabilities and customer experience. Stay updated with AI advancements and incorporate relevant innovations into the product. Market and Customer Insights Conduct market research and customer interviews to identify needs and opportunities. Gain a deep understanding of customer experience, identify product gaps, and generate ideas to grow market share and drive growth. Product Lifecycle Management Oversee the entire product lifecycle from concept to launch and beyond. Prioritize product features and enhancements based on business impact and customer feedback. Cross-Functional Collaboration Work closely with engineering, sales, marketing, and support teams to ensure successful product delivery. Act as a product evangelist to build awareness and understanding across the organization. Performance and Metrics Establish and track key performance indicators (KPIs) to measure product success. Analyze product performance and make data-driven decisions to optimize outcomes. Your profile Minimum of 5 years of experience as a Product Manager, with at least 2 years in a senior role. Proven track record of managing and leading product teams. Extensive experience with ERP financial systems and Accounts Receivable processes. Strong understanding of AI technologies and their application in product development. Solid technical background with hands on experience in software development processes. Excellent leadership and team management skills. Strong written and verbal communication skills, with the ability to effectively communicate with executive management. Customer first mindset with a passion for solving customer problems. Ability to anticipate future challenges and proactively address them. Experience working in an agile software development environment. Skilled at working effectively with cross functional teams in a matrix organization. Knowledge gaps can be filled. Even if you don't satisfy every single requirement or meet every qualification listed, we still want to hear from you.
Feb 03, 2026
Full time
Senior Product Manager (Accounts Receivable Automation) At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Your role in our future The Senior Product Manager is responsible for leading the product strategy and execution for our Accounts Receivable Automation solution. This role involves overseeing a team of product managers, driving AI-driven initiatives, and leveraging extensive experience in ERP financial systems to ensure the product meets market demands and exceeds customer expectations. The Senior Product Manager will work closely with engineering, sales, marketing, and support teams to achieve revenue and customer satisfaction goals, aligning with the company's overall strategy and objectives. Responsibilities Lead, mentor, and develop a team of product managers. Foster a collaborative and innovative environment within the product management team. Define and communicate the product vision and strategy for the Accounts Receivable Automation solution. Translate product strategy into actionable product roadmaps. AI-Driven Product Development Integrate AI technologies to enhance product capabilities and customer experience. Stay updated with AI advancements and incorporate relevant innovations into the product. Market and Customer Insights Conduct market research and customer interviews to identify needs and opportunities. Gain a deep understanding of customer experience, identify product gaps, and generate ideas to grow market share and drive growth. Product Lifecycle Management Oversee the entire product lifecycle from concept to launch and beyond. Prioritize product features and enhancements based on business impact and customer feedback. Cross-Functional Collaboration Work closely with engineering, sales, marketing, and support teams to ensure successful product delivery. Act as a product evangelist to build awareness and understanding across the organization. Performance and Metrics Establish and track key performance indicators (KPIs) to measure product success. Analyze product performance and make data-driven decisions to optimize outcomes. Your profile Minimum of 5 years of experience as a Product Manager, with at least 2 years in a senior role. Proven track record of managing and leading product teams. Extensive experience with ERP financial systems and Accounts Receivable processes. Strong understanding of AI technologies and their application in product development. Solid technical background with hands on experience in software development processes. Excellent leadership and team management skills. Strong written and verbal communication skills, with the ability to effectively communicate with executive management. Customer first mindset with a passion for solving customer problems. Ability to anticipate future challenges and proactively address them. Experience working in an agile software development environment. Skilled at working effectively with cross functional teams in a matrix organization. Knowledge gaps can be filled. Even if you don't satisfy every single requirement or meet every qualification listed, we still want to hear from you.
# Job Title: # Global Segment Leader - Agriculture# Summary: In this role, you will lead Momentive's global Agriculture segment-setting the vision, shaping the strategy, and driving the growth agenda for a business with significant market potential. You will take ownership of the segment's direction, partnering across commercial, marketing, R&D, and operations to turn strategy into results. You will drive new business development, marketing excellence, innovation, and cross functional alignment to achieve key performance targets, including Segment EBITDA, NPI performance, annual AOP commitments, and the 5 year growth plan. We are open to considering candidates in various locations for this role.# Responsibilities Include: Segment Strategy & Growth Develop and execute a global segment strategy Grow the segment through new business development, share expansion, new product introductions, and application development. Define go-to-market strategy and value propositions enabling profitable growth. Discover the voice of the customer and market intelligence to identify and qualify growth and innovation opportunities aligned with global and regional trends. Lead strategic growth programs Define and drive the segment innovation strategy Define segment marcom strategy and drive demand generation activities. Commercial & Customer Partnership Establish relationships with new accounts, define and drive new growth opportunities in close partnership with ADEs, Technology, and Sales. Provide Global Account Leadership to ensure global account management in line with the global segment strategy. Closely align with Segment Sales Leaders on AOP, regional sales targets, and strategy execution. Collaborates with the GBL, Segment Sales Leaders, and product manager to set the pricing strategy for the segment. Application & Technical Enablement Lead Field Marketing, Technology, and Application Development teams to drive growth through new applications and new product innovation. Ensure regional readiness for product launches and technical support Drive strategic marketing rigor to bring differentiated solutions and strong value propositions to the market. Cross-Functional Integration Collaborate cross-functionally to drive profitable growth for the segment. Partner with operations, supply-chain, and procurement to optimize global supply chains to ensure capacity for growth, and on-time delivery with minimal lead times, costs, and working capital. Partner with product stewardship to develop and execute a proactive regulatory strategy to support the growth of the segment Partner with marketing communications to develop and execute promotional strategy and tactics. Lead operating rhythms and utilize digital tools to drive execution. Represent the segment in business reviews and planning cycles Leadership & Talent Development Build and develop high-performing, engaged teams Drive succession planning and organizational evolution Foster a culture of accountability, collaboration, and continuous improvement# Qualifications: The following are required for the role Bachelor's degree in Business, Engineering, Marketing, or a related field, or an equivalent combination of education and experience. 10 years of commercial/business leadership experience Working knowledge of Ag market trends, customers, and technologies. Expertise in Agricultural Adjuvants and crop protection applications Proven strategic planning and execution capabilities Strong interpersonal, communication, and executive presentation skills Experience with P&L, forecasting, and ROI-based decision-making The following are preferred for the role 10 years of experience in the Agricultural Crop Protection or Agricultural Adjuvant Industries. MBA or Master's in a related field Marketing competencies and experience should include: Strategic Marketing, Value Proposition development, Market Segmentation, and New Product Launches. Experience with global teams and cross-regional collaboration Familiarity with MGPP, DFV, and strategic marketing frameworks A proven track record of delivering growth in the Agricultural Adjuvant Industry.# What We Offer: At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact.Join our Momentive team to open a bright future. Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer's products forward-products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more.Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law.To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time. Join the Momentive Talent Community to receive alerts regarding specific opportunities matching your career interests. to create an account or login to your profile.
Feb 03, 2026
Full time
# Job Title: # Global Segment Leader - Agriculture# Summary: In this role, you will lead Momentive's global Agriculture segment-setting the vision, shaping the strategy, and driving the growth agenda for a business with significant market potential. You will take ownership of the segment's direction, partnering across commercial, marketing, R&D, and operations to turn strategy into results. You will drive new business development, marketing excellence, innovation, and cross functional alignment to achieve key performance targets, including Segment EBITDA, NPI performance, annual AOP commitments, and the 5 year growth plan. We are open to considering candidates in various locations for this role.# Responsibilities Include: Segment Strategy & Growth Develop and execute a global segment strategy Grow the segment through new business development, share expansion, new product introductions, and application development. Define go-to-market strategy and value propositions enabling profitable growth. Discover the voice of the customer and market intelligence to identify and qualify growth and innovation opportunities aligned with global and regional trends. Lead strategic growth programs Define and drive the segment innovation strategy Define segment marcom strategy and drive demand generation activities. Commercial & Customer Partnership Establish relationships with new accounts, define and drive new growth opportunities in close partnership with ADEs, Technology, and Sales. Provide Global Account Leadership to ensure global account management in line with the global segment strategy. Closely align with Segment Sales Leaders on AOP, regional sales targets, and strategy execution. Collaborates with the GBL, Segment Sales Leaders, and product manager to set the pricing strategy for the segment. Application & Technical Enablement Lead Field Marketing, Technology, and Application Development teams to drive growth through new applications and new product innovation. Ensure regional readiness for product launches and technical support Drive strategic marketing rigor to bring differentiated solutions and strong value propositions to the market. Cross-Functional Integration Collaborate cross-functionally to drive profitable growth for the segment. Partner with operations, supply-chain, and procurement to optimize global supply chains to ensure capacity for growth, and on-time delivery with minimal lead times, costs, and working capital. Partner with product stewardship to develop and execute a proactive regulatory strategy to support the growth of the segment Partner with marketing communications to develop and execute promotional strategy and tactics. Lead operating rhythms and utilize digital tools to drive execution. Represent the segment in business reviews and planning cycles Leadership & Talent Development Build and develop high-performing, engaged teams Drive succession planning and organizational evolution Foster a culture of accountability, collaboration, and continuous improvement# Qualifications: The following are required for the role Bachelor's degree in Business, Engineering, Marketing, or a related field, or an equivalent combination of education and experience. 10 years of commercial/business leadership experience Working knowledge of Ag market trends, customers, and technologies. Expertise in Agricultural Adjuvants and crop protection applications Proven strategic planning and execution capabilities Strong interpersonal, communication, and executive presentation skills Experience with P&L, forecasting, and ROI-based decision-making The following are preferred for the role 10 years of experience in the Agricultural Crop Protection or Agricultural Adjuvant Industries. MBA or Master's in a related field Marketing competencies and experience should include: Strategic Marketing, Value Proposition development, Market Segmentation, and New Product Launches. Experience with global teams and cross-regional collaboration Familiarity with MGPP, DFV, and strategic marketing frameworks A proven track record of delivering growth in the Agricultural Adjuvant Industry.# What We Offer: At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact.Join our Momentive team to open a bright future. Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer's products forward-products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more.Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law.To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law. An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time. Join the Momentive Talent Community to receive alerts regarding specific opportunities matching your career interests. to create an account or login to your profile.
To deliver Think Active s marketing and communications activity, helping to raise and position the organisation s profile. You will be responsible for creating high-quality, engaging content across our platforms, whilst ensuring brand consistency. Collaborating across the organisation, the Marketing and Communications Manager will transform initiatives into compelling stories that promote the role of physical activity and sport in improving lives across Coventry, Solihull, and Warwickshire. Excellent project management skills are required to manage the range of work that the marketing team are responsible for. KEY ACCOUNTABILITIES The Marketing & Communications Manager is accountable for: Marketing Execution Deliver the annual marketing and communications plan. Ensure activity and campaigns align with organisational priorities. Content Creation & Storytelling Produce high-quality written, visual and digital content. Translate complex projects into accessible, engaging stories. Maintain a consistent tone of voice and message. Brand Ownership Ensure consistency of the Think Active branding across internal and external communications. Digital Performance Manage website, social media and digital platforms. Use insight and analytics to improve engagement and reach. Work closely with Partnership Managers and internal teams to amplify their work. Support newsletters, campaigns and stakeholder communications. Event Marketing Support Provide marketing and planning support for events and campaigns. Inclusion & Accessibility Ensure communications are inclusive, accessible and aligned with our EDI principles. Project Management Plan, prioritise and deliver multiple marketing projects efficiently. PERSON SPECIFICATION CORE VALUES The post holder must demonstrate: Integrity, transparency and accountability. Passion for physical activity and social impact. Kindness, respect and appreciation for others. Commitment to inclusion and equality. SKILLS & EXPERIENCE Essential Proven experience in a marketing and communications role. Strong copywriting and storytelling ability. Experience managing websites (WordPress) and social media platforms. Ability to manage multiple projects and priorities. Strong organisational and project management skills. Excellent verbal and written communication. Ability to work collaboratively across teams. Proficient in Canva and Microsoft Office. Strong attention to detail and accuracy. Desirable Degree-level qualification in marketing or communications. 3+ years in a similar role. Experience using data and analytics to measure impact. Experience in charity, public or community sector. CRM familiarity. Knowledge of data protection best practices. BEHAVIOURAL TRAITS Proactive and self-motivated. Professional and trustworthy. Collaborative. Purpose-driven. TECHNICAL & PRACTICAL REQUIREMENTS Willingness to work occasional evenings/weekends. Ability to travel across Coventry, Solihull and Warwickshire. Comfortable working in a hybrid environment.
Feb 03, 2026
Full time
To deliver Think Active s marketing and communications activity, helping to raise and position the organisation s profile. You will be responsible for creating high-quality, engaging content across our platforms, whilst ensuring brand consistency. Collaborating across the organisation, the Marketing and Communications Manager will transform initiatives into compelling stories that promote the role of physical activity and sport in improving lives across Coventry, Solihull, and Warwickshire. Excellent project management skills are required to manage the range of work that the marketing team are responsible for. KEY ACCOUNTABILITIES The Marketing & Communications Manager is accountable for: Marketing Execution Deliver the annual marketing and communications plan. Ensure activity and campaigns align with organisational priorities. Content Creation & Storytelling Produce high-quality written, visual and digital content. Translate complex projects into accessible, engaging stories. Maintain a consistent tone of voice and message. Brand Ownership Ensure consistency of the Think Active branding across internal and external communications. Digital Performance Manage website, social media and digital platforms. Use insight and analytics to improve engagement and reach. Work closely with Partnership Managers and internal teams to amplify their work. Support newsletters, campaigns and stakeholder communications. Event Marketing Support Provide marketing and planning support for events and campaigns. Inclusion & Accessibility Ensure communications are inclusive, accessible and aligned with our EDI principles. Project Management Plan, prioritise and deliver multiple marketing projects efficiently. PERSON SPECIFICATION CORE VALUES The post holder must demonstrate: Integrity, transparency and accountability. Passion for physical activity and social impact. Kindness, respect and appreciation for others. Commitment to inclusion and equality. SKILLS & EXPERIENCE Essential Proven experience in a marketing and communications role. Strong copywriting and storytelling ability. Experience managing websites (WordPress) and social media platforms. Ability to manage multiple projects and priorities. Strong organisational and project management skills. Excellent verbal and written communication. Ability to work collaboratively across teams. Proficient in Canva and Microsoft Office. Strong attention to detail and accuracy. Desirable Degree-level qualification in marketing or communications. 3+ years in a similar role. Experience using data and analytics to measure impact. Experience in charity, public or community sector. CRM familiarity. Knowledge of data protection best practices. BEHAVIOURAL TRAITS Proactive and self-motivated. Professional and trustworthy. Collaborative. Purpose-driven. TECHNICAL & PRACTICAL REQUIREMENTS Willingness to work occasional evenings/weekends. Ability to travel across Coventry, Solihull and Warwickshire. Comfortable working in a hybrid environment.
Job Title: Head of Public Fundraising - Charity Organisation Salary: To £45,000, plus benefits Reporting to: IGM Director Hours of Work: 35 hours per week Hybrid working arrangement with a minimum of 3 days in the office Our client is an amazing, established Children's Hospice that helps families by providing specialist nursing care and emotional support in a warm and loving environment and when times are tough. They now require a Head of Public Fundraising, to be responsible and accountable for the leadership and performance of both Individual Giving (inc legacies & lottery) and Community Fundraising Teams. You will play a pivotal role leading the team to achieve their ambitious targets. The individual will deliver a programme of diverse, and risk assessed public participation fundraising activities that maximises sustainable net voluntary income. You will be comfortable leading from the front, being a visible face of the organisation as ambassador for the hospice, representing the organisation to both internal and external audiences. The Income Generation & Marketing (IGM) team is responsible for raising around 80% of the funds required to run the hospice and its services. It is also responsible for promoting the hospice across its local communities to engage a wide variety of stakeholders in fundraising and volunteering activities. In addition, the team delivers strategic marketing action, support, and advice to raise awareness of our services to both families and statutory partners. Responsibilities To be responsible and accountable for the leadership and performance of your teams and will play a pivotal role leading them to achieve their ambitious targets. To enable and support colleagues within their roles, ensuring all targets and agreed objectives are achieved. To retain a critical overview of all our public fundraising products. To deliver a successful fundraising programme which should include digital fundraising supporter journey. To work closely with the Director of IGM in creating a rolling IGM Strategy. To work closely with the Head of Marketing on our Brand awareness and support the team to strategically align the charity with our supporters. To ensure that all personal and team activity is run in compliance with the Fundraising Regulator as members of the Chartered Institute of Fundraising, HMRC, Information Commissioners Office (ICO), Gambling Commission rules and regulations, keeping abreast of all developments and guidelines. To work with the IGM team to inspire and develop new public income-generating initiatives. Work with Trustees, SMT and the IGM advisory board to harness the skills and experience in a strategically planned manner. Management & Leadership To lead and motivate the development of the team, enabling each team member to utilise their skills and experience effectively by conducting regular 121s, appraisals through the setting of individual and team KPIs and the monitoring of performance against targets as well as budget control. To lead by example, encouraging and ensuring strong communication and collaboration between all teams in IGM and across the charity. To support colleagues in the management of workload and directing resources strategically to maximise ROI and enable success of the High Value Team by successfully navigating them from public events to a high value supporter journey where appropriate. To manage day to day people issues in a timely manner encouraging effective teamwork in line with charities values. General responsibilities To work collaboratively with colleagues within the Income Generation & Marketing team and across the organisation To co operate with all staff in maintaining good relationships with outside agencies and the general public in order to uphold the Charity's image and win increased support for its work To maintain confidentiality in all areas of work at the charity To ensure that your conduct within and outside the charity does not conflict with professional expectations To take responsibility for your continuing professional development Co operate with all staff in maintaining harmonious interpersonal relationships Attend staff meetings and training as required To ensure an awareness and observation of Fire and Health and Safety Regulations Experience Experience of working at a senior leadership level. Min 2 years working within an Individual Giving team and Community fundraising (holding a senior manager post in at least one of those roles too) Proven experience of managing a large team with multi disciplines Significant fundraising experience and demonstrably excellent track record of fundraising success. Proven track record of managing and developing marketing functions and brand awareness. Experience of developing strategies and converting strategy into delivery. Demonstrable and significant experience of managing a team and being responsible for effective performance management, leadership, and motivation. Experience of managing marketing and PR functions and delivering targeted promotional campaigns. Experience in digital fundraising and marketing solutions. Experience of acting as an ambassador externally and across the organization. Experience of working with a constant improvement model to plan, do and evaluate products / campaigns. Experience of putting together acquisition strategies in the public fundraising space. Desirable Experience Has implemented and executed the planning and implementation of a supporter journey across a charity. Understanding of Marketing campaigns (IG & CF) within charity sector. Experience of working with lottery providers for Hospice fundraising. Management of an Individual Giving and Legacy program. Background of innovative working Knowledge, Skills, and Abilities Ability to think and plan strategically across an organisation. A strong understanding of donor journeys and how to utilise these to affect good donor acquisition. Knowledge and understanding of the importance of supporter care. Knowledge of fundraising databases(s) and the principles of utilising data for fundraising purposes. Excellent organisational and planning skills Highly numerate. Sound knowledge of all regulatory and best practice requirements relating to fundraising and marketing. Sound working knowledge of Word, Outlook, and Excel Benefits As an employee you will be entitled to the following range of benefits: Hybrid office/home arrangement 27 days' annual leave Pension scheme (company matches contribution up to 7%) Free onsite parking Employee Assistance Programme Eye care voucher scheme Cycle to work scheme Life Cover x 2 salary
Feb 02, 2026
Full time
Job Title: Head of Public Fundraising - Charity Organisation Salary: To £45,000, plus benefits Reporting to: IGM Director Hours of Work: 35 hours per week Hybrid working arrangement with a minimum of 3 days in the office Our client is an amazing, established Children's Hospice that helps families by providing specialist nursing care and emotional support in a warm and loving environment and when times are tough. They now require a Head of Public Fundraising, to be responsible and accountable for the leadership and performance of both Individual Giving (inc legacies & lottery) and Community Fundraising Teams. You will play a pivotal role leading the team to achieve their ambitious targets. The individual will deliver a programme of diverse, and risk assessed public participation fundraising activities that maximises sustainable net voluntary income. You will be comfortable leading from the front, being a visible face of the organisation as ambassador for the hospice, representing the organisation to both internal and external audiences. The Income Generation & Marketing (IGM) team is responsible for raising around 80% of the funds required to run the hospice and its services. It is also responsible for promoting the hospice across its local communities to engage a wide variety of stakeholders in fundraising and volunteering activities. In addition, the team delivers strategic marketing action, support, and advice to raise awareness of our services to both families and statutory partners. Responsibilities To be responsible and accountable for the leadership and performance of your teams and will play a pivotal role leading them to achieve their ambitious targets. To enable and support colleagues within their roles, ensuring all targets and agreed objectives are achieved. To retain a critical overview of all our public fundraising products. To deliver a successful fundraising programme which should include digital fundraising supporter journey. To work closely with the Director of IGM in creating a rolling IGM Strategy. To work closely with the Head of Marketing on our Brand awareness and support the team to strategically align the charity with our supporters. To ensure that all personal and team activity is run in compliance with the Fundraising Regulator as members of the Chartered Institute of Fundraising, HMRC, Information Commissioners Office (ICO), Gambling Commission rules and regulations, keeping abreast of all developments and guidelines. To work with the IGM team to inspire and develop new public income-generating initiatives. Work with Trustees, SMT and the IGM advisory board to harness the skills and experience in a strategically planned manner. Management & Leadership To lead and motivate the development of the team, enabling each team member to utilise their skills and experience effectively by conducting regular 121s, appraisals through the setting of individual and team KPIs and the monitoring of performance against targets as well as budget control. To lead by example, encouraging and ensuring strong communication and collaboration between all teams in IGM and across the charity. To support colleagues in the management of workload and directing resources strategically to maximise ROI and enable success of the High Value Team by successfully navigating them from public events to a high value supporter journey where appropriate. To manage day to day people issues in a timely manner encouraging effective teamwork in line with charities values. General responsibilities To work collaboratively with colleagues within the Income Generation & Marketing team and across the organisation To co operate with all staff in maintaining good relationships with outside agencies and the general public in order to uphold the Charity's image and win increased support for its work To maintain confidentiality in all areas of work at the charity To ensure that your conduct within and outside the charity does not conflict with professional expectations To take responsibility for your continuing professional development Co operate with all staff in maintaining harmonious interpersonal relationships Attend staff meetings and training as required To ensure an awareness and observation of Fire and Health and Safety Regulations Experience Experience of working at a senior leadership level. Min 2 years working within an Individual Giving team and Community fundraising (holding a senior manager post in at least one of those roles too) Proven experience of managing a large team with multi disciplines Significant fundraising experience and demonstrably excellent track record of fundraising success. Proven track record of managing and developing marketing functions and brand awareness. Experience of developing strategies and converting strategy into delivery. Demonstrable and significant experience of managing a team and being responsible for effective performance management, leadership, and motivation. Experience of managing marketing and PR functions and delivering targeted promotional campaigns. Experience in digital fundraising and marketing solutions. Experience of acting as an ambassador externally and across the organization. Experience of working with a constant improvement model to plan, do and evaluate products / campaigns. Experience of putting together acquisition strategies in the public fundraising space. Desirable Experience Has implemented and executed the planning and implementation of a supporter journey across a charity. Understanding of Marketing campaigns (IG & CF) within charity sector. Experience of working with lottery providers for Hospice fundraising. Management of an Individual Giving and Legacy program. Background of innovative working Knowledge, Skills, and Abilities Ability to think and plan strategically across an organisation. A strong understanding of donor journeys and how to utilise these to affect good donor acquisition. Knowledge and understanding of the importance of supporter care. Knowledge of fundraising databases(s) and the principles of utilising data for fundraising purposes. Excellent organisational and planning skills Highly numerate. Sound knowledge of all regulatory and best practice requirements relating to fundraising and marketing. Sound working knowledge of Word, Outlook, and Excel Benefits As an employee you will be entitled to the following range of benefits: Hybrid office/home arrangement 27 days' annual leave Pension scheme (company matches contribution up to 7%) Free onsite parking Employee Assistance Programme Eye care voucher scheme Cycle to work scheme Life Cover x 2 salary
