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BROOK STREET
Account Director (Luxury Travel & Hotels)
BROOK STREET
Account Director (Luxury Travel & Hotels) Consumer PR Central London Are you an experienced Senior Account Manager or newly promoted Account Director with a passion for luxury travel & hotels? If so, read on This is an independent lifestyle communications agency specialising in travel, food, drink and hospitality. They partner with reputable and premium brands to deliver creative, commercially focused and ground-breaking campaigns through insights-driven PR and digital marketing services. About the role As Account Director you will drive day to day activity on client accounts with direction and support from Associate Directors. You are a capable and confident operator with a thorough understanding of the required media and communication skills and are fully cognisant of the tools available to deliver client Scope of Works and deliverables (KPIs) therein. Leading the Account Managers you will deliver the execution of the strategies and activities as detailed by your Associate Directors and HODs, ensuring that programmes and objectives are being adhered to, and that accounts are well organised; delivering excellent service to clients at all times. Key responsibilities include the following: Thoroughly understanding your clients' brand, products and services, and our respective Scope of Work (SOW) for each client Working collaboratively with your divisional and client teams to manage and support delivery of the best client service possible and Key Performance Indicators (KPIs) as denoted within respective SOWs Ensuring that you are working within your allocated hours per client and completing your hours tracker (Harvest) on a daily basis Overseeing eloquent, spell-checked and grammatically correct press releases for media distribution, and promotional copy for social media content Ensuring all activity is sufficiently targeted towards target audiences pertinent to each client Overseeing and maintenance of updated media lists Supporting and leading Account Executives and PR Assistants with their roles, tasks and responsibilities Ensuring regular correspondence with clients to execute account management - planning regular correspondence, meetings, updates as required Active input into creative execution and delivery of best practice to deliver excellent results Attendance and significant input at client / third party meetings Maintaining a set of valuable media contacts to support delivery of best coverage possible Support team and agency on new business research, brainstorms plus general pitch writing and presentation as required Attendance at and input into general company / division meetings as required Please email me with an updated CV immediately if you or anyone you know is suitable for this role Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities.
Feb 18, 2026
Full time
Account Director (Luxury Travel & Hotels) Consumer PR Central London Are you an experienced Senior Account Manager or newly promoted Account Director with a passion for luxury travel & hotels? If so, read on This is an independent lifestyle communications agency specialising in travel, food, drink and hospitality. They partner with reputable and premium brands to deliver creative, commercially focused and ground-breaking campaigns through insights-driven PR and digital marketing services. About the role As Account Director you will drive day to day activity on client accounts with direction and support from Associate Directors. You are a capable and confident operator with a thorough understanding of the required media and communication skills and are fully cognisant of the tools available to deliver client Scope of Works and deliverables (KPIs) therein. Leading the Account Managers you will deliver the execution of the strategies and activities as detailed by your Associate Directors and HODs, ensuring that programmes and objectives are being adhered to, and that accounts are well organised; delivering excellent service to clients at all times. Key responsibilities include the following: Thoroughly understanding your clients' brand, products and services, and our respective Scope of Work (SOW) for each client Working collaboratively with your divisional and client teams to manage and support delivery of the best client service possible and Key Performance Indicators (KPIs) as denoted within respective SOWs Ensuring that you are working within your allocated hours per client and completing your hours tracker (Harvest) on a daily basis Overseeing eloquent, spell-checked and grammatically correct press releases for media distribution, and promotional copy for social media content Ensuring all activity is sufficiently targeted towards target audiences pertinent to each client Overseeing and maintenance of updated media lists Supporting and leading Account Executives and PR Assistants with their roles, tasks and responsibilities Ensuring regular correspondence with clients to execute account management - planning regular correspondence, meetings, updates as required Active input into creative execution and delivery of best practice to deliver excellent results Attendance and significant input at client / third party meetings Maintaining a set of valuable media contacts to support delivery of best coverage possible Support team and agency on new business research, brainstorms plus general pitch writing and presentation as required Attendance at and input into general company / division meetings as required Please email me with an updated CV immediately if you or anyone you know is suitable for this role Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities.
Creative Lead
Rocal Brigg, Lincolnshire
Location: Brigg DN20 8BA / Hybrid Contract Type: Permanent Hours: Full-time 40 hours per week (Monday to Friday 8:30am to 5pm) Salary: Competitive based on experience. The Creative Lead is responsible for defining and delivering the Groups creative direction - spanning visual identity, brand messaging, and content. This role ensures that everything produced across design, video, photography, and written content is aligned, compelling, and crafted to a premium standard. You will lead a team of designers and content producers to create work that inspires audiences, strengthens brand perception, and elevates every touchpoint. While your primary focus is on providing clear creative vision, strategic guidance, and rigorous quality oversight, you will also be comfortable contributing directly to the development of creative assets when needed to support key projects or maintain momentum. Through strong creative leadership and meticulous attention to detail, you will shape how our brands are visually and verbally expressed across campaigns, digital experiences, print, and storytelling. Key Responsibilities Define and develop overarching creative direction for all brands, including visual identity, tone of voice, and end-to-end creative expression. Translate business and marketing strategy into creative outputs that support commercial goals and long-term brand growth. Lead creation of campaign platforms and overarching ideas to ensure multi-channel coherence. Develop messaging frameworks, tone of voice guidance, and written creative direction for campaigns and content. Maintain and evolve brand guidelines, ensuring consistency, clarity, and creative ambition across channels and formats. Ensure creative aligns with Group brand architecture, distinguishing between brands, tiers, and products. Use audience insights, brand research, and performance data to inform creative direction. Produce strategic creative briefs that clearly define objectives, context, and expectations. Oversee production of high-quality creative assets across print, digital, video, photography, and written content. Direct multi-format content creation to engage homeowners, installers, and internal audiences. Lead creative requirements for video and photography shoots, aligning outputs to brand standards and campaign goals. Manage resource planning and project prioritization to meet deadlines without compromising quality. Lead and mentor the creative team, fostering excellence, development, and accountability. Collaborate with Brand Engagement and Digital teams to ensure creative supports engagement, conversion, and brand strength. Establish review and approval frameworks for consistent, high-quality output across brands, channels, and markets. Explore and implement new creative techniques, formats, and storytelling approaches to maintain a category-leading presence. Ensure brand assets, templates, and toolkits are maintained, accessible, and consistently used. Develop and refine creative processes, workflows, and standards for clarity and high performance. Regularly review brand visuals and design output to remain fresh, relevant, and audience-aligned. Stay ahead of design, media, and storytelling trends, incorporating emerging tools and techniques, including AI, motion graphics, and production innovations. Encourage calculated experimentation with new formats, media, and storytelling to evolve brand expression. What You Bring Proven experience in a creative leadership role. Strong portfolio spanning design, content, photography, and video direction. Expertise in Adobe Creative Suite and experience guiding written content development. Experience leading creative teams. Strong conceptual and strategic thinking. Excellent attention to detail across visual and written outputs. Ability to balance creative ambition with commercial needs. Alignment with a premium brand mindset - high standards, integrity, ambition. Desirable: Experience in home improvement, interiors, or premium consumer brands. Understanding of UX and digital design principles. Experience directing shoots or working with external creative partners. Benefits Competitive salary based on experience. Hybrid working options may be considered. PRIDE Reward - our discretionary annual bonus 'Medicash' medical cashback scheme with access to online GP services and mental health support Free onsite parking Company pension on a salary sacrifice basis (subject to eligibility) PRIDE Awards - our values-based nomination and reward scheme Company events and staff engagement initiatives (like our famous Rocal Raffle at Christmas, Summer Festival, and regular treats throughout the year) Cycle to work scheme Employee discount on our range of door and window products across the Group Employee referral reward programme Branded workwear Annual Christmas shutdown Death in service cover at 3x annual salary Retail/leisure discounts and perks across hundreds of popular brands You May also have experience in the following: Creative Director, Head of Creative, Brand Creative Lead, Design Manager, Visual Identity Lead, Content Director, Art Director, Senior Graphic Designer, Creative Manager, Multimedia Director, Brand Manager Creative, Marketing Creative Lead, Digital Creative Lead, Creative Team Lead, Creative Strategist REF- JBRP1_UKTJ
Feb 18, 2026
Full time
Location: Brigg DN20 8BA / Hybrid Contract Type: Permanent Hours: Full-time 40 hours per week (Monday to Friday 8:30am to 5pm) Salary: Competitive based on experience. The Creative Lead is responsible for defining and delivering the Groups creative direction - spanning visual identity, brand messaging, and content. This role ensures that everything produced across design, video, photography, and written content is aligned, compelling, and crafted to a premium standard. You will lead a team of designers and content producers to create work that inspires audiences, strengthens brand perception, and elevates every touchpoint. While your primary focus is on providing clear creative vision, strategic guidance, and rigorous quality oversight, you will also be comfortable contributing directly to the development of creative assets when needed to support key projects or maintain momentum. Through strong creative leadership and meticulous attention to detail, you will shape how our brands are visually and verbally expressed across campaigns, digital experiences, print, and storytelling. Key Responsibilities Define and develop overarching creative direction for all brands, including visual identity, tone of voice, and end-to-end creative expression. Translate business and marketing strategy into creative outputs that support commercial goals and long-term brand growth. Lead creation of campaign platforms and overarching ideas to ensure multi-channel coherence. Develop messaging frameworks, tone of voice guidance, and written creative direction for campaigns and content. Maintain and evolve brand guidelines, ensuring consistency, clarity, and creative ambition across channels and formats. Ensure creative aligns with Group brand architecture, distinguishing between brands, tiers, and products. Use audience insights, brand research, and performance data to inform creative direction. Produce strategic creative briefs that clearly define objectives, context, and expectations. Oversee production of high-quality creative assets across print, digital, video, photography, and written content. Direct multi-format content creation to engage homeowners, installers, and internal audiences. Lead creative requirements for video and photography shoots, aligning outputs to brand standards and campaign goals. Manage resource planning and project prioritization to meet deadlines without compromising quality. Lead and mentor the creative team, fostering excellence, development, and accountability. Collaborate with Brand Engagement and Digital teams to ensure creative supports engagement, conversion, and brand strength. Establish review and approval frameworks for consistent, high-quality output across brands, channels, and markets. Explore and implement new creative techniques, formats, and storytelling approaches to maintain a category-leading presence. Ensure brand assets, templates, and toolkits are maintained, accessible, and consistently used. Develop and refine creative processes, workflows, and standards for clarity and high performance. Regularly review brand visuals and design output to remain fresh, relevant, and audience-aligned. Stay ahead of design, media, and storytelling trends, incorporating emerging tools and techniques, including AI, motion graphics, and production innovations. Encourage calculated experimentation with new formats, media, and storytelling to evolve brand expression. What You Bring Proven experience in a creative leadership role. Strong portfolio spanning design, content, photography, and video direction. Expertise in Adobe Creative Suite and experience guiding written content development. Experience leading creative teams. Strong conceptual and strategic thinking. Excellent attention to detail across visual and written outputs. Ability to balance creative ambition with commercial needs. Alignment with a premium brand mindset - high standards, integrity, ambition. Desirable: Experience in home improvement, interiors, or premium consumer brands. Understanding of UX and digital design principles. Experience directing shoots or working with external creative partners. Benefits Competitive salary based on experience. Hybrid working options may be considered. PRIDE Reward - our discretionary annual bonus 'Medicash' medical cashback scheme with access to online GP services and mental health support Free onsite parking Company pension on a salary sacrifice basis (subject to eligibility) PRIDE Awards - our values-based nomination and reward scheme Company events and staff engagement initiatives (like our famous Rocal Raffle at Christmas, Summer Festival, and regular treats throughout the year) Cycle to work scheme Employee discount on our range of door and window products across the Group Employee referral reward programme Branded workwear Annual Christmas shutdown Death in service cover at 3x annual salary Retail/leisure discounts and perks across hundreds of popular brands You May also have experience in the following: Creative Director, Head of Creative, Brand Creative Lead, Design Manager, Visual Identity Lead, Content Director, Art Director, Senior Graphic Designer, Creative Manager, Multimedia Director, Brand Manager Creative, Marketing Creative Lead, Digital Creative Lead, Creative Team Lead, Creative Strategist REF- JBRP1_UKTJ
Forward Role
Paid Media Manager
Forward Role
Paid Media Manager Lancashire - 2 days p/week in office Salary: £35- £42k Forward Role are recruiting exclusively for a creative agency based in Lancashire, working with ambitious brands who are looking for a Paid Media Manager to join their team. This is a hands-on role for a paid media specialist who enjoys building campaigns, testing, and being accountable for performance. Not only are they a super down-to-earth team but they create some seriously impressive work across web, motion and social for household name brands. The Opportunity Based in an amazing creative office space in Burnley, this is a key hire where you'll take ownership of PPC and Paid Social campaigns from setup through to optimisation, working closely with strategy and creative teams to turn ideas into high-performing activity. This is a role for someone who likes being close to the platforms, close to the data, and confident making decisions that drive growth. What You'll Be Doing Building and managing PPC campaigns across Google Ads (Search, Performance Max, Display) Monitoring performance daily and acting early on trends and opportunities Planning, launching, and optimising paid social campaigns across Meta and LinkedIn Running structured tests across audiences, creative, copy, and landing pages Collaborating with designers and strategists to refine and improve creative Managing budgets carefully to ensure efficient spend and strong ROI Producing clear, insight-led performance updates and reports Staying on top of platform updates, new formats, and best practice About You Proven experience in PPC and/or Paid Social with live account ownership Must be confident using Google Ads, Meta Ads Manager, and LinkedIn Campaign Manager Comfortable building campaigns from the ground up Data-driven and commercially minded Highly organised with strong attention to detail As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency. JBRP1_UKTJ
Feb 18, 2026
Full time
Paid Media Manager Lancashire - 2 days p/week in office Salary: £35- £42k Forward Role are recruiting exclusively for a creative agency based in Lancashire, working with ambitious brands who are looking for a Paid Media Manager to join their team. This is a hands-on role for a paid media specialist who enjoys building campaigns, testing, and being accountable for performance. Not only are they a super down-to-earth team but they create some seriously impressive work across web, motion and social for household name brands. The Opportunity Based in an amazing creative office space in Burnley, this is a key hire where you'll take ownership of PPC and Paid Social campaigns from setup through to optimisation, working closely with strategy and creative teams to turn ideas into high-performing activity. This is a role for someone who likes being close to the platforms, close to the data, and confident making decisions that drive growth. What You'll Be Doing Building and managing PPC campaigns across Google Ads (Search, Performance Max, Display) Monitoring performance daily and acting early on trends and opportunities Planning, launching, and optimising paid social campaigns across Meta and LinkedIn Running structured tests across audiences, creative, copy, and landing pages Collaborating with designers and strategists to refine and improve creative Managing budgets carefully to ensure efficient spend and strong ROI Producing clear, insight-led performance updates and reports Staying on top of platform updates, new formats, and best practice About You Proven experience in PPC and/or Paid Social with live account ownership Must be confident using Google Ads, Meta Ads Manager, and LinkedIn Campaign Manager Comfortable building campaigns from the ground up Data-driven and commercially minded Highly organised with strong attention to detail As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency. JBRP1_UKTJ
BROOK STREET
Account Director (Luxury Travel & Hotels)
BROOK STREET
Account Director (Luxury Travel & Hotels) Consumer PR Central London Are you an experienced Senior Account Manager or newly promoted Account Director with a passion for luxury travel & hotels? If so, read on This is an independent lifestyle communications agency specialising in travel, food, drink and hospitality. They partner with reputable and premium brands to deliver creative, commercially focused and ground-breaking campaigns through insights-driven PR and digital marketing services. About the role As Account Director you will drive day to day activity on client accounts with direction and support from Associate Directors. You are a capable and confident operator with a thorough understanding of the required media and communication skills and are fully cognisant of the tools available to deliver client Scope of Works and deliverables (KPIs) therein. Leading the Account Managers you will deliver the execution of the strategies and activities as detailed by your Associate Directors and HODs, ensuring that programmes and objectives are being adhered to, and that accounts are well organised; delivering excellent service to clients at all times. Key responsibilities include the following: Thoroughly understanding your clients' brand, products and services, and our respective Scope of Work (SOW) for each client Working collaboratively with your divisional and client teams to manage and support delivery of the best client service possible and Key Performance Indicators (KPIs) as denoted within respective SOWs Ensuring that you are working within your allocated hours per client and completing your hours tracker (Harvest) on a daily basis Overseeing eloquent, spell-checked and grammatically correct press releases for media distribution, and promotional copy for social media content Ensuring all activity is sufficiently targeted towards target audiences pertinent to each client Overseeing and maintenance of updated media lists Supporting and leading Account Executives and PR Assistants with their roles, tasks and responsibilities Ensuring regular correspondence with clients to execute account management - planning regular correspondence, meetings, updates as required Active input into creative execution and delivery of best practice to deliver excellent results Attendance and significant input at client / third party meetings Maintaining a set of valuable media contacts to support delivery of best coverage possible Support team and agency on new business research, brainstorms plus general pitch writing and presentation as required Attendance at and input into general company / division meetings as required Please email me with an updated CV immediately if you or anyone you know is suitable for this role Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities.
Feb 18, 2026
Full time
Account Director (Luxury Travel & Hotels) Consumer PR Central London Are you an experienced Senior Account Manager or newly promoted Account Director with a passion for luxury travel & hotels? If so, read on This is an independent lifestyle communications agency specialising in travel, food, drink and hospitality. They partner with reputable and premium brands to deliver creative, commercially focused and ground-breaking campaigns through insights-driven PR and digital marketing services. About the role As Account Director you will drive day to day activity on client accounts with direction and support from Associate Directors. You are a capable and confident operator with a thorough understanding of the required media and communication skills and are fully cognisant of the tools available to deliver client Scope of Works and deliverables (KPIs) therein. Leading the Account Managers you will deliver the execution of the strategies and activities as detailed by your Associate Directors and HODs, ensuring that programmes and objectives are being adhered to, and that accounts are well organised; delivering excellent service to clients at all times. Key responsibilities include the following: Thoroughly understanding your clients' brand, products and services, and our respective Scope of Work (SOW) for each client Working collaboratively with your divisional and client teams to manage and support delivery of the best client service possible and Key Performance Indicators (KPIs) as denoted within respective SOWs Ensuring that you are working within your allocated hours per client and completing your hours tracker (Harvest) on a daily basis Overseeing eloquent, spell-checked and grammatically correct press releases for media distribution, and promotional copy for social media content Ensuring all activity is sufficiently targeted towards target audiences pertinent to each client Overseeing and maintenance of updated media lists Supporting and leading Account Executives and PR Assistants with their roles, tasks and responsibilities Ensuring regular correspondence with clients to execute account management - planning regular correspondence, meetings, updates as required Active input into creative execution and delivery of best practice to deliver excellent results Attendance and significant input at client / third party meetings Maintaining a set of valuable media contacts to support delivery of best coverage possible Support team and agency on new business research, brainstorms plus general pitch writing and presentation as required Attendance at and input into general company / division meetings as required Please email me with an updated CV immediately if you or anyone you know is suitable for this role Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities.
Mental Health Foundation
CRM Officer
Mental Health Foundation
The Mental Health Foundation is recruiting for a CRM Officer to support the CRM team in our London office. Deadline: ongoing (carrying out interviews on a rolling basis) Location: London Salary: Starting salary £36,604 rising to £40,796, including London weighting of £4,000 Hours: Full-time (32 hours per week) Contract type: This is a fixed term role for 6 months This exciting CRM Officer role will support the data team with data imports, data selections and processing of income. The Foundation has just started using a new CRM after undergoing a CRM migration from Raiser s Edge, a very exciting time to be joining the Foundation! This role, alongside with other members of the CRM team, will liaise with the CRM Project Teams to support and ensure the successful outcome of the project and get us up to BAU. What does the role involve? Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email signups etc. in accordance with agreed protocols and in agreement with CRM Manager. Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR relating to supporter preferences and consent. Support training for colleagues using the new CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively. Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts. What skills, knowledge and experience are we looking for? Demonstrable relevant experience working in Fundraising, or a Charity database team role using Raiser s Edge or any database similar, with experience of CRMs in general. Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database. Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting. Safeguarding is Everyone s business Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK. How to apply If you think your skills match and you d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. We will be carrying out interviews on a rolling basis for suitably strong candidates, so we encourage you to submit your application as early as possible. We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged. If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995. We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home. We look forward to hearing from you!
Feb 17, 2026
Full time
The Mental Health Foundation is recruiting for a CRM Officer to support the CRM team in our London office. Deadline: ongoing (carrying out interviews on a rolling basis) Location: London Salary: Starting salary £36,604 rising to £40,796, including London weighting of £4,000 Hours: Full-time (32 hours per week) Contract type: This is a fixed term role for 6 months This exciting CRM Officer role will support the data team with data imports, data selections and processing of income. The Foundation has just started using a new CRM after undergoing a CRM migration from Raiser s Edge, a very exciting time to be joining the Foundation! This role, alongside with other members of the CRM team, will liaise with the CRM Project Teams to support and ensure the successful outcome of the project and get us up to BAU. What does the role involve? Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email signups etc. in accordance with agreed protocols and in agreement with CRM Manager. Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR relating to supporter preferences and consent. Support training for colleagues using the new CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively. Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts. What skills, knowledge and experience are we looking for? Demonstrable relevant experience working in Fundraising, or a Charity database team role using Raiser s Edge or any database similar, with experience of CRMs in general. Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database. Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting. Safeguarding is Everyone s business Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK. How to apply If you think your skills match and you d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. We will be carrying out interviews on a rolling basis for suitably strong candidates, so we encourage you to submit your application as early as possible. We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged. If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995. We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home. We look forward to hearing from you!
Alexander James Recruitment Ltd
Digital Account Manager
Alexander James Recruitment Ltd
Are you a digital marketing pro with a flair for B2B, social, and search? A fast-growing, award-winning PR-led marketing agency is looking for a Digital Account Manager to join its expanding marketing services team. If you're strategic, results-driven, and excited by the tech sector, this one's for you. What You'll Be Doing: Own and lead digital campaigns across organic and paid social, PPC, and influencer marketing Develop and implement integrated marketing strategies to drive brand visibility and lead generation Manage client relationships and oversee campaign performance Collaborate with PR, design, and content teams for seamless delivery Dive into data - from Google Analytics to social listening tools - to generate insights and report on campaign impact About You: 4+ years' experience in digital marketing, with a focus on paid & organic social, paid search, and B2B account management Proven background in tech or B2B sectors Strong grasp of the marketing mix, especially social media, SEO, and influencer marketing Analytical mindset, with a love for learning and applying insight to strategy Excellent communicator who thrives in a collaborative environment Bonus If You Have: Wider exposure to SEO and content marketing Experience in integrated planning and marketing strategy Passion for technology and digital innovation Why Join? You'll be part of a supportive, diverse, and award-winning team that values creativity, curiosity, and pushing boundaries. This is a rare opportunity to grow your digital skills in a collaborative, cross-functional setting with access to exciting clients in tech, fintech, cybersecurity and more. Ready to take your next step in digital?
Feb 17, 2026
Full time
Are you a digital marketing pro with a flair for B2B, social, and search? A fast-growing, award-winning PR-led marketing agency is looking for a Digital Account Manager to join its expanding marketing services team. If you're strategic, results-driven, and excited by the tech sector, this one's for you. What You'll Be Doing: Own and lead digital campaigns across organic and paid social, PPC, and influencer marketing Develop and implement integrated marketing strategies to drive brand visibility and lead generation Manage client relationships and oversee campaign performance Collaborate with PR, design, and content teams for seamless delivery Dive into data - from Google Analytics to social listening tools - to generate insights and report on campaign impact About You: 4+ years' experience in digital marketing, with a focus on paid & organic social, paid search, and B2B account management Proven background in tech or B2B sectors Strong grasp of the marketing mix, especially social media, SEO, and influencer marketing Analytical mindset, with a love for learning and applying insight to strategy Excellent communicator who thrives in a collaborative environment Bonus If You Have: Wider exposure to SEO and content marketing Experience in integrated planning and marketing strategy Passion for technology and digital innovation Why Join? You'll be part of a supportive, diverse, and award-winning team that values creativity, curiosity, and pushing boundaries. This is a rare opportunity to grow your digital skills in a collaborative, cross-functional setting with access to exciting clients in tech, fintech, cybersecurity and more. Ready to take your next step in digital?
Manager Sales Engineering
Promote Project
ControlUp creates an autonomous workplace where the day runs itself. We're a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace management. By combining real-time monitoring, automation, and proactive remediation, ControlUp enables IT teams to prevent issues before they impact employees, reduce operational complexity, and streamline IT environments, without the clutter of multiple tools. With ControlUp, IT works smarter, employees stay productive, and the workday runs itself. One platform. One powerful shift in how work flows. No tool sprawl. No wasted time. No interruptions. Just technology that runs smoothly, so people can get on with work that matters. The Role Reports to VP, Global Presales We are seeking an experienced Sales Engineering Manager to lead and scale our Sales Engineering organization across EMEA and APAC. This role is a leadership position responsible for people management, execution excellence, and cross regional consistency, while partnering closely with Sales, Product, and Customer Success leadership. While hands on technical execution (demos, PoCs) will not be a part of day to day responsibilities, the ideal candidate will have a strong technical foundation and the ability to confidently deliver high level product demonstrations, articulate ControlUp's value proposition, and coach teams on technical storytelling and customer engagement. This is a remote role. The position may require business travel (up to 25%). Responsibilities People & Performance Leadership Lead, coach, and develop a distributed team of 8 Sales Engineers across multiple regions and time zones Set clear expectations, performance standards, and development plans aligned to company objectives Conduct regular 1:1s, performance reviews, and career planning Foster a culture of accountability, collaboration, and customer first execution Sales Execution & Alignment Partner closely with regional Sales leadership to ensure strong alignment between AEs and SEs Ensure consistent, high quality technical engagement throughout the sales cycle (discovery, demo, PoC, value validation) Act as an executive escalation point for complex or high visibility opportunities when needed Drive consistency in sales engineering methodologies, messaging, and customer experience across regions Technical & Product Enablement Maintain a strong understanding of ControlUp's platform, use cases, and competitive differentiation Confidently deliver executive level, high level demonstrations when required (internal, partner, or customer facing) Ensure the team is continuously enabled on new features, positioning, and competitive landscape Partner with Product Management and Product Marketing to provide field feedback and influence roadmap priorities Operational Excellence Own regional SE capacity planning, coverage models, and resource allocation Track and report on key metrics (PoC success rates, deal support efficiency, regional coverage health) Drive process improvements to increase scale, efficiency, and predictability Support hiring, onboarding, and ramp of new Sales Engineers in the region What Success Looks Like High performing and engaged SE team in relevant regions that delivers consistent, high fidelity technical storytelling and execution across all territories Strong, trusted alignment between Sales Engineering, regional Sales leadership, Product, and Customer Success Predictable and scalable SE coverage through effective capacity planning and resource allocation to meet the demands of a fast growing, multi region market Improved deal execution and PoC outcomes through standardization, enablement, and disciplined inspection Data driven leadership based on regional performance, risks, and growth opportunities Your Experience and Qualifications Extensive experience in Sales Engineering, Solutions Engineering or equivalent technical customer facing roles Demonstrated experience in people management and leading technical or pre sales teams Strong technical background with the ability to understand and explain complex enterprise software solutions Proven experience managing distributed, multi region teams Experience partnering with Sales leadership in a fast paced, enterprise or mid market SaaS environment Excellent communication skills with the ability to engage at both technical and executive levels Comfortable operating at a strategic level while still being close enough to the field to coach effectively Bonus Points Experience in DEX, EUC, VDI, monitoring, or enterprise IT operations environments Prior experience managing global teams across EMEA and/or APAC Background working with large enterprise customers and complex sales cycles Experience scaling or maturing a Sales Engineering organization Location UK Job type: Remote job Please mention the word Efficiently and tag RMjYwMDoxMDAyOmIwNjA6NjUxMDoxY2JlOjc5OmE2ZDI6YzkzNg when applying to show you read the job post completely ( ). 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Feb 17, 2026
Full time
ControlUp creates an autonomous workplace where the day runs itself. We're a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace management. By combining real-time monitoring, automation, and proactive remediation, ControlUp enables IT teams to prevent issues before they impact employees, reduce operational complexity, and streamline IT environments, without the clutter of multiple tools. With ControlUp, IT works smarter, employees stay productive, and the workday runs itself. One platform. One powerful shift in how work flows. No tool sprawl. No wasted time. No interruptions. Just technology that runs smoothly, so people can get on with work that matters. The Role Reports to VP, Global Presales We are seeking an experienced Sales Engineering Manager to lead and scale our Sales Engineering organization across EMEA and APAC. This role is a leadership position responsible for people management, execution excellence, and cross regional consistency, while partnering closely with Sales, Product, and Customer Success leadership. While hands on technical execution (demos, PoCs) will not be a part of day to day responsibilities, the ideal candidate will have a strong technical foundation and the ability to confidently deliver high level product demonstrations, articulate ControlUp's value proposition, and coach teams on technical storytelling and customer engagement. This is a remote role. The position may require business travel (up to 25%). Responsibilities People & Performance Leadership Lead, coach, and develop a distributed team of 8 Sales Engineers across multiple regions and time zones Set clear expectations, performance standards, and development plans aligned to company objectives Conduct regular 1:1s, performance reviews, and career planning Foster a culture of accountability, collaboration, and customer first execution Sales Execution & Alignment Partner closely with regional Sales leadership to ensure strong alignment between AEs and SEs Ensure consistent, high quality technical engagement throughout the sales cycle (discovery, demo, PoC, value validation) Act as an executive escalation point for complex or high visibility opportunities when needed Drive consistency in sales engineering methodologies, messaging, and customer experience across regions Technical & Product Enablement Maintain a strong understanding of ControlUp's platform, use cases, and competitive differentiation Confidently deliver executive level, high level demonstrations when required (internal, partner, or customer facing) Ensure the team is continuously enabled on new features, positioning, and competitive landscape Partner with Product Management and Product Marketing to provide field feedback and influence roadmap priorities Operational Excellence Own regional SE capacity planning, coverage models, and resource allocation Track and report on key metrics (PoC success rates, deal support efficiency, regional coverage health) Drive process improvements to increase scale, efficiency, and predictability Support hiring, onboarding, and ramp of new Sales Engineers in the region What Success Looks Like High performing and engaged SE team in relevant regions that delivers consistent, high fidelity technical storytelling and execution across all territories Strong, trusted alignment between Sales Engineering, regional Sales leadership, Product, and Customer Success Predictable and scalable SE coverage through effective capacity planning and resource allocation to meet the demands of a fast growing, multi region market Improved deal execution and PoC outcomes through standardization, enablement, and disciplined inspection Data driven leadership based on regional performance, risks, and growth opportunities Your Experience and Qualifications Extensive experience in Sales Engineering, Solutions Engineering or equivalent technical customer facing roles Demonstrated experience in people management and leading technical or pre sales teams Strong technical background with the ability to understand and explain complex enterprise software solutions Proven experience managing distributed, multi region teams Experience partnering with Sales leadership in a fast paced, enterprise or mid market SaaS environment Excellent communication skills with the ability to engage at both technical and executive levels Comfortable operating at a strategic level while still being close enough to the field to coach effectively Bonus Points Experience in DEX, EUC, VDI, monitoring, or enterprise IT operations environments Prior experience managing global teams across EMEA and/or APAC Background working with large enterprise customers and complex sales cycles Experience scaling or maturing a Sales Engineering organization Location UK Job type: Remote job Please mention the word Efficiently and tag RMjYwMDoxMDAyOmIwNjA6NjUxMDoxY2JlOjc5OmE2ZDI6YzkzNg when applying to show you read the job post completely ( ). 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EXPERIS
Manager, Content Intelligence & Generative AI Strategy
EXPERIS
Job Title: Manager, Content Intelligence & Generative AI Strategy Location: London (Hybrid) Purpose: This position leads the transformation of global content creation by harnessing advanced generative AI technologies and creative expertise. This role is pivotal in enabling global marketing teams to deliver content faster, smarter, and with greater imagination-amplifying brand impact and accelerating time-to-market. By integrating AI-driven solutions and fostering a culture of innovation, this role redefines how content is conceived, produced, and personalised at scale, ensuring global content is kept being elevated with top-notch creativity Accountabilities: Collaborate closely with marketing, IT, legal, and agency partners to embed GenAI-driven content strategies across the organisation, fostering a culture of innovation and continuous improvement. Drive global content transformation by pioneering generative AI solutions that enable faster, smarter, and more imaginative marketing. Scout innovations within PMI agencies and externally, rapidly build and test new concepts, and industrialise GenAI applications. Accelerate adoption of GenAI by developing and integrating scalable tools, resources, and workflows-such as prompt libraries, custom AI agents, automated content pipelines, and best-practice frameworks-that empower teams to seamlessly embed advanced AI capabilities into everyday content creation and marketing operations. Align new tools and guidelines with internal stakeholders, coordinate GenAI training for wider teams, and continuously track value and impact. Ensure responsible AI adoption by embedding compliance and safety standards throughout all content workflows. Key Skills & Experience Recognised achievements in AI and content innovation (e.g., industry awards, published work, speaking at major conferences, inclusion in "top" lists, or similar external recognition) Proven hands-on experience with generative AI tools and strong technical understanding of AI, automation, and digital content platforms Creative thinker with a track record in delivering original work in design, content, or marketing. Skilled at aligning tools and guidelines with internal stakeholders and experience collaborating across marketing, IT, legal, and agency partners Able to scout trends, build rapid POCs, and scale successful innovations Analytical, with experience tracking impact and driving continuous improvement Knowledge of compliance, data privacy, and responsible AI practices Degree in marketing, communications, computer science, or related field; relevant experience in content management or AI-driven roles preferred Dimensions Overseeing of contracted staff and freelancers to flexibly scale expertise and delivery. Holds significant budget responsibility for GenAI content innovation and operations, with authority to allocate resources for maximum business impact Acts as a key decision-maker and strategic partner to senior leadership, shaping the company's approach to AI-driven content and marketing Cross-functional influence, collaborating with marketing, IT, legal, and agency partners to embed GenAI capabilities enterprise-wide Accountable for measurable business outcomes, including content effectiveness, operational efficiency, and competitive differentiation
Feb 17, 2026
Contractor
Job Title: Manager, Content Intelligence & Generative AI Strategy Location: London (Hybrid) Purpose: This position leads the transformation of global content creation by harnessing advanced generative AI technologies and creative expertise. This role is pivotal in enabling global marketing teams to deliver content faster, smarter, and with greater imagination-amplifying brand impact and accelerating time-to-market. By integrating AI-driven solutions and fostering a culture of innovation, this role redefines how content is conceived, produced, and personalised at scale, ensuring global content is kept being elevated with top-notch creativity Accountabilities: Collaborate closely with marketing, IT, legal, and agency partners to embed GenAI-driven content strategies across the organisation, fostering a culture of innovation and continuous improvement. Drive global content transformation by pioneering generative AI solutions that enable faster, smarter, and more imaginative marketing. Scout innovations within PMI agencies and externally, rapidly build and test new concepts, and industrialise GenAI applications. Accelerate adoption of GenAI by developing and integrating scalable tools, resources, and workflows-such as prompt libraries, custom AI agents, automated content pipelines, and best-practice frameworks-that empower teams to seamlessly embed advanced AI capabilities into everyday content creation and marketing operations. Align new tools and guidelines with internal stakeholders, coordinate GenAI training for wider teams, and continuously track value and impact. Ensure responsible AI adoption by embedding compliance and safety standards throughout all content workflows. Key Skills & Experience Recognised achievements in AI and content innovation (e.g., industry awards, published work, speaking at major conferences, inclusion in "top" lists, or similar external recognition) Proven hands-on experience with generative AI tools and strong technical understanding of AI, automation, and digital content platforms Creative thinker with a track record in delivering original work in design, content, or marketing. Skilled at aligning tools and guidelines with internal stakeholders and experience collaborating across marketing, IT, legal, and agency partners Able to scout trends, build rapid POCs, and scale successful innovations Analytical, with experience tracking impact and driving continuous improvement Knowledge of compliance, data privacy, and responsible AI practices Degree in marketing, communications, computer science, or related field; relevant experience in content management or AI-driven roles preferred Dimensions Overseeing of contracted staff and freelancers to flexibly scale expertise and delivery. Holds significant budget responsibility for GenAI content innovation and operations, with authority to allocate resources for maximum business impact Acts as a key decision-maker and strategic partner to senior leadership, shaping the company's approach to AI-driven content and marketing Cross-functional influence, collaborating with marketing, IT, legal, and agency partners to embed GenAI capabilities enterprise-wide Accountable for measurable business outcomes, including content effectiveness, operational efficiency, and competitive differentiation
Customer Success Manager
Clutch Canada
As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. You will act as both a strategic and operational partner to Smartly's global clients, functioning as a crucial link between them, the digital platforms and Smartly. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own book of business, managing customer relationships with global clients, and scaling the operations of an ambitious growth company. As a Customer Success Manager at Smartly you will Manage and grow your book of business across key digital platforms like DV360, TikTok, YouTube and Meta Build trust-based relationships with day-to-day and senior client and partner stakeholders Guide Smartly adoption to improve client stickiness, efficiency, and performance Drive strategic alignment by translating customer goals into platform outcomes and tailored success plans Drive operational success by establishing clear operating rhythms (kickoffs, weekly check-ins, QBRs), roles/responsibilities, and escalation paths Improve customer day-to-day execution by standardizing workflows, defining success metrics, and ensuring teams know how to use Smartly effectively Partner cross-functionally with Product, Engineering, Client Partners, Creative Services, and Product Marketing to solve customer challenges and share feedback that helps improve the product Act as a consultative partner, bringing industry insights, platform best practices and Smartly recommendations to customer conversations Partner with internal teams to troubleshoot issues, remove blockers, and keep launches and key milestones on track Monitor account health signals (adoption, support trends, product usage) and proactively address risks to ensure consistent delivery Contribute to team initiatives that improve customer workflows, internal processes, or customer engagement Maintain and develop strong knowledge of Smartly tooling and digital marketing to continuously help solve customer problems Support commercial and strategic conversations with customers through QBRs, proposals, partnership expansions, and roadmap discussions (in partnership with internal stakeholders as needed) We are looking for you if you Have 3-5+ years of digital marketing experience (paid social and/or Google), ideally within SaaS, MarTech, or AdTech in a customer-facing role Have experience managing a portfolio of accounts and driving measurable customer outcomes Have a deep understanding of paid social, Google, and the broader digital advertising ecosystem (Meta, TikTok, YouTube, Pinterest, etc.) Are comfortable addressing technical challenges and partnering with technical teams when needed Are skilled in translating complex goals into strategic plans that drive adoption, retention, and growth Have a track record of improving operational processes for customers (workflows, stakeholder coordination, launch readiness, and ongoing account rhythms) Have strong communication skills - able to explain complex ideas clearly, tailor messaging across seniority levels, and present to senior stakeholders Are a proactive problem-solver with a growth mindset and positive attitude Are able to work in a hybrid capacity from our London office 3 days a week (more if you like) Are able and willing to travel for meetings, conferences and industry events What We Offer You Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days Generous healthcare packages & mental health benefits 401K plus matching & equity grants for all new Smartlies Wellness benefit & learning reimbursement opportunities Volunteer time off days & company donation matching opportunities And so much more Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook! We are a hybrid-friendly organization. About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands reach and engage consumers and learn what performs best. Smartly is a multinational and diverse team of 750+ employees from 60+ nationalities, working in 13 countries. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.
Feb 17, 2026
Full time
As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. You will act as both a strategic and operational partner to Smartly's global clients, functioning as a crucial link between them, the digital platforms and Smartly. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own book of business, managing customer relationships with global clients, and scaling the operations of an ambitious growth company. As a Customer Success Manager at Smartly you will Manage and grow your book of business across key digital platforms like DV360, TikTok, YouTube and Meta Build trust-based relationships with day-to-day and senior client and partner stakeholders Guide Smartly adoption to improve client stickiness, efficiency, and performance Drive strategic alignment by translating customer goals into platform outcomes and tailored success plans Drive operational success by establishing clear operating rhythms (kickoffs, weekly check-ins, QBRs), roles/responsibilities, and escalation paths Improve customer day-to-day execution by standardizing workflows, defining success metrics, and ensuring teams know how to use Smartly effectively Partner cross-functionally with Product, Engineering, Client Partners, Creative Services, and Product Marketing to solve customer challenges and share feedback that helps improve the product Act as a consultative partner, bringing industry insights, platform best practices and Smartly recommendations to customer conversations Partner with internal teams to troubleshoot issues, remove blockers, and keep launches and key milestones on track Monitor account health signals (adoption, support trends, product usage) and proactively address risks to ensure consistent delivery Contribute to team initiatives that improve customer workflows, internal processes, or customer engagement Maintain and develop strong knowledge of Smartly tooling and digital marketing to continuously help solve customer problems Support commercial and strategic conversations with customers through QBRs, proposals, partnership expansions, and roadmap discussions (in partnership with internal stakeholders as needed) We are looking for you if you Have 3-5+ years of digital marketing experience (paid social and/or Google), ideally within SaaS, MarTech, or AdTech in a customer-facing role Have experience managing a portfolio of accounts and driving measurable customer outcomes Have a deep understanding of paid social, Google, and the broader digital advertising ecosystem (Meta, TikTok, YouTube, Pinterest, etc.) Are comfortable addressing technical challenges and partnering with technical teams when needed Are skilled in translating complex goals into strategic plans that drive adoption, retention, and growth Have a track record of improving operational processes for customers (workflows, stakeholder coordination, launch readiness, and ongoing account rhythms) Have strong communication skills - able to explain complex ideas clearly, tailor messaging across seniority levels, and present to senior stakeholders Are a proactive problem-solver with a growth mindset and positive attitude Are able to work in a hybrid capacity from our London office 3 days a week (more if you like) Are able and willing to travel for meetings, conferences and industry events What We Offer You Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days Generous healthcare packages & mental health benefits 401K plus matching & equity grants for all new Smartlies Wellness benefit & learning reimbursement opportunities Volunteer time off days & company donation matching opportunities And so much more Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook! We are a hybrid-friendly organization. About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands reach and engage consumers and learn what performs best. Smartly is a multinational and diverse team of 750+ employees from 60+ nationalities, working in 13 countries. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.
Head of Projects - Preston/Manchester or Liverpool
Anderton Gables Limited Manchester, Lancashire
W e are seeking an ambitious and technically strong Head of Projects as a key succession move within the business. This is a genuine leadership position, not relabelledsenior PM role. The incoming leader will take ownership of an establish and successful Project Management Service with live work, strong client relationships and capable team already in place. Reporting directly to the Commercial Director, you will help shape AG's direction and performance while embedding consistency across three offices. For the right person, there is a clear pathway to Management Board participation and equity. Who this role suits This role is for either:- An Associate Director ready to step into full service-line leadership for the first time. An experienced Director seeking a role with genuine authority, long-term equity potential and strategic influence. What matters most isn't your current job title - it's your ability to lead, challenge and own outcomes. Why this Role exists:- AG's Project Management Service is a core part of our business, with strong client relationships and a growing pipeline. As we evolve, this role is required to:- Take ownership of a maturing service line and drive consistency of delivery. Lead the team through continued growth without dilution of standards. Strengthen cross-office collaboration and break down silos. Develop and retain talent while building future leaders within the team. Act as a senior voice within AG's leadership and decision making structure. This is a handover of responsibility - not a blank-sheet role. Key Responsibilities & Accountabilities Client Relationships and Business Development Ownership of achieving the Project Management Sales Target, with clear oversight of pipeline, conversion and forecasting. Maintain and strengthen Key Client Relationships. Drive growth through repeat work and client satisfaction. Collaborate closely with AG's Sales and Marketing Team. Be visible in the market through networking, events and client engagement. Contribute to the strategic direction and positioning of the Project Management Service. Service Line Leadership Full ownership of AG's Project Management Service Line. Lead, develop and retain a high performing project delivery team. Set clear expectations around delivery, quality, behaviour and accountability. Mentor and develop future leaders within the team. Drive consistency of approach across offices and teams. Project Delivery Excellence Lead or oversee AG's most strategic and complex commissions. Act as escalation point for delivery or performance issues. Ensure projects are delivered on time, to specification and exceed client expectations. Implement and maintain robust project processes, systems and controls. Manage delivery risk proactively and protect service line reputation. Cross Office Collaboration Break down silos and drive collaboration across Preston, Manchester and Liverpool Offices. Ensure project teams operate as one unified service, not three separate offices. Foster knowledge sharing and best practice across the team. Work collaboratively with other service line heads (Building Surveying, QS, H&S, M&DC). Leadership & Governance Operate as a senior leader within the business. Contribute to wider business strategy and decision making. Report to and work closely with the Commercial Director and Management Board. Represent the Project Management Service at senior leadership level. Authority & Autonomy The Head of Projects will have:- Authority over delivery approach within the service. A direct voice in strategic and operations decisions. The mandate to challenge internally and externally where needed. Clear accountability for outcomes, not just activity. This is a role for someone comfortable making, and standing behind, difficult decisions. What we're looking for We are looking for a Building Surveyor led Project Manager, not a pure PM. The ideal candidate will have a background in Building Surveying, with the technical confidence to advise clients, challenge design teams and contractors and lead projects from a position of construction knowledge - not simply manage processes and programme. We're seeking an individual who:- Could bring new sector experience. Has strong Project Management credentials and credibility. Leads with clarity, challenge and consistency. Is comfortable holding others to account - and being held to account. Thinks beyond individual projects to service line performance and growth. Is proactive, resilient and comfortable operating under pressure. Is motivated by building something long term, not just delivering work. Can develop people while driving performance - mentorship and accountability go hand in hand. Thrives on collaboration and breaking down silos across teams and offices. Cultural Fit is Critical At AG, we're Built Different. We don't do corporate BS and we won't compromise our culture for growth. Our Core Values are:- We deliver an outstanding service We go beyond technical delivery - we understand client priorities, act proactively and focus on the outcome - not just the task We're authentic and down to earth We are genuine, practical and consistent. Clients and colleagues know where they stand and feel at ease working with us. We communicate clearly and effectively We are clear, responsive and human in how we connect. We listen, keep people informed and over communicate rather than fall silent. We build relationships We invest time in understanding and supporting people. Our relationships are built on reliability, respect and shared goals. We stay positive and engaged We bring energy, encouragement and purpose to our work. We support one another and enjoy building a rewarding career together. We need someone who protects these values, not dilutes them. This role is NOT for:- Corporate types who bring politics and bureaucracy. People who avoid difficult conversations or shy away from accountability. Leaders who manage by spreadsheet rather than by people. Anyone who sees this as a stepping stone rather than a long term commitment. Benefits Quality Salary, Car Allowance and Fuel Contribution Performance Bonus Scheme - 12% of package Equity Pathway - For the right candidate, realistic opportunity within months Management Board - Pathway to Board Membership (typically 12 months for the right candidate) Working arrangements - Hybrid and flexible working across AG offices Development - Training through the AG Academy, industry events and professional development support Mobile Phone Contribution Pension (5% employer, 5% employee) plus Salary Sacrifice Scheme Electric Car Salary Sacrifice Scheme Internal recruitment referral fees: £2,500 for Associate Director / Senior Hires £1,500 for Chartered Hires £1,000 for Junior Hires 25 days Holiday (plus bank holidays) increasing with service Holiday Buy / Sell Scheme Private Healthcare Scheme Professional Fees Paid Enhanced Maternity and Paternity Leave Paid Parking Regular Team Social Events Inclusive and supportive culture - One where you can actually be yourself! About Anderton Gables Anderton Gables is a multi disciplinary Building Consultancy with offices in Preston, Manchester and Liverpool. We offer Building Surveying, Project Management, Quantity Surveying, Health and Safety and Measurement & Data Capture Services. We are award winning, nationally recognised and work with blue chip clients like Langtree, Mileway and Ocasa. But we're not a national - we're a North West business, built different. We're big enough to handle major projects, small enough to move fast. You'll get honest, jargon free leadership in an environment where you can actually be yourself. Final Note This is not a general senior PM role. Owns outcomes, not just delivery. Wants genuine leadership responsibility. Sees this as a long term role within the business. Values culture as much as career progress. If that sounds like you, let's talk. How to apply Our AG People Promise is about creating an aligned, motivated, healthy and agile workplace in which you can thrive and be successful. In our search for the right talent to join our team, we focus on good people who together will be empowered to be the driver of their own progression - No stoppers and no red tape. A combination of digital tools and in person meetings gives us the opportunity to meet many fascinating talents and to find suitable solutions for every team. And of course, the best solution for you.
Feb 17, 2026
Full time
W e are seeking an ambitious and technically strong Head of Projects as a key succession move within the business. This is a genuine leadership position, not relabelledsenior PM role. The incoming leader will take ownership of an establish and successful Project Management Service with live work, strong client relationships and capable team already in place. Reporting directly to the Commercial Director, you will help shape AG's direction and performance while embedding consistency across three offices. For the right person, there is a clear pathway to Management Board participation and equity. Who this role suits This role is for either:- An Associate Director ready to step into full service-line leadership for the first time. An experienced Director seeking a role with genuine authority, long-term equity potential and strategic influence. What matters most isn't your current job title - it's your ability to lead, challenge and own outcomes. Why this Role exists:- AG's Project Management Service is a core part of our business, with strong client relationships and a growing pipeline. As we evolve, this role is required to:- Take ownership of a maturing service line and drive consistency of delivery. Lead the team through continued growth without dilution of standards. Strengthen cross-office collaboration and break down silos. Develop and retain talent while building future leaders within the team. Act as a senior voice within AG's leadership and decision making structure. This is a handover of responsibility - not a blank-sheet role. Key Responsibilities & Accountabilities Client Relationships and Business Development Ownership of achieving the Project Management Sales Target, with clear oversight of pipeline, conversion and forecasting. Maintain and strengthen Key Client Relationships. Drive growth through repeat work and client satisfaction. Collaborate closely with AG's Sales and Marketing Team. Be visible in the market through networking, events and client engagement. Contribute to the strategic direction and positioning of the Project Management Service. Service Line Leadership Full ownership of AG's Project Management Service Line. Lead, develop and retain a high performing project delivery team. Set clear expectations around delivery, quality, behaviour and accountability. Mentor and develop future leaders within the team. Drive consistency of approach across offices and teams. Project Delivery Excellence Lead or oversee AG's most strategic and complex commissions. Act as escalation point for delivery or performance issues. Ensure projects are delivered on time, to specification and exceed client expectations. Implement and maintain robust project processes, systems and controls. Manage delivery risk proactively and protect service line reputation. Cross Office Collaboration Break down silos and drive collaboration across Preston, Manchester and Liverpool Offices. Ensure project teams operate as one unified service, not three separate offices. Foster knowledge sharing and best practice across the team. Work collaboratively with other service line heads (Building Surveying, QS, H&S, M&DC). Leadership & Governance Operate as a senior leader within the business. Contribute to wider business strategy and decision making. Report to and work closely with the Commercial Director and Management Board. Represent the Project Management Service at senior leadership level. Authority & Autonomy The Head of Projects will have:- Authority over delivery approach within the service. A direct voice in strategic and operations decisions. The mandate to challenge internally and externally where needed. Clear accountability for outcomes, not just activity. This is a role for someone comfortable making, and standing behind, difficult decisions. What we're looking for We are looking for a Building Surveyor led Project Manager, not a pure PM. The ideal candidate will have a background in Building Surveying, with the technical confidence to advise clients, challenge design teams and contractors and lead projects from a position of construction knowledge - not simply manage processes and programme. We're seeking an individual who:- Could bring new sector experience. Has strong Project Management credentials and credibility. Leads with clarity, challenge and consistency. Is comfortable holding others to account - and being held to account. Thinks beyond individual projects to service line performance and growth. Is proactive, resilient and comfortable operating under pressure. Is motivated by building something long term, not just delivering work. Can develop people while driving performance - mentorship and accountability go hand in hand. Thrives on collaboration and breaking down silos across teams and offices. Cultural Fit is Critical At AG, we're Built Different. We don't do corporate BS and we won't compromise our culture for growth. Our Core Values are:- We deliver an outstanding service We go beyond technical delivery - we understand client priorities, act proactively and focus on the outcome - not just the task We're authentic and down to earth We are genuine, practical and consistent. Clients and colleagues know where they stand and feel at ease working with us. We communicate clearly and effectively We are clear, responsive and human in how we connect. We listen, keep people informed and over communicate rather than fall silent. We build relationships We invest time in understanding and supporting people. Our relationships are built on reliability, respect and shared goals. We stay positive and engaged We bring energy, encouragement and purpose to our work. We support one another and enjoy building a rewarding career together. We need someone who protects these values, not dilutes them. This role is NOT for:- Corporate types who bring politics and bureaucracy. People who avoid difficult conversations or shy away from accountability. Leaders who manage by spreadsheet rather than by people. Anyone who sees this as a stepping stone rather than a long term commitment. Benefits Quality Salary, Car Allowance and Fuel Contribution Performance Bonus Scheme - 12% of package Equity Pathway - For the right candidate, realistic opportunity within months Management Board - Pathway to Board Membership (typically 12 months for the right candidate) Working arrangements - Hybrid and flexible working across AG offices Development - Training through the AG Academy, industry events and professional development support Mobile Phone Contribution Pension (5% employer, 5% employee) plus Salary Sacrifice Scheme Electric Car Salary Sacrifice Scheme Internal recruitment referral fees: £2,500 for Associate Director / Senior Hires £1,500 for Chartered Hires £1,000 for Junior Hires 25 days Holiday (plus bank holidays) increasing with service Holiday Buy / Sell Scheme Private Healthcare Scheme Professional Fees Paid Enhanced Maternity and Paternity Leave Paid Parking Regular Team Social Events Inclusive and supportive culture - One where you can actually be yourself! About Anderton Gables Anderton Gables is a multi disciplinary Building Consultancy with offices in Preston, Manchester and Liverpool. We offer Building Surveying, Project Management, Quantity Surveying, Health and Safety and Measurement & Data Capture Services. We are award winning, nationally recognised and work with blue chip clients like Langtree, Mileway and Ocasa. But we're not a national - we're a North West business, built different. We're big enough to handle major projects, small enough to move fast. You'll get honest, jargon free leadership in an environment where you can actually be yourself. Final Note This is not a general senior PM role. Owns outcomes, not just delivery. Wants genuine leadership responsibility. Sees this as a long term role within the business. Values culture as much as career progress. If that sounds like you, let's talk. How to apply Our AG People Promise is about creating an aligned, motivated, healthy and agile workplace in which you can thrive and be successful. In our search for the right talent to join our team, we focus on good people who together will be empowered to be the driver of their own progression - No stoppers and no red tape. A combination of digital tools and in person meetings gives us the opportunity to meet many fascinating talents and to find suitable solutions for every team. And of course, the best solution for you.
ANOTHER WAY
Communications Manager
ANOTHER WAY
Role Headlines Lead communications for an ambitious, youth-led environmental education charity, using strategic storytelling and creative leadership to help build a national movement of young people driving change in their communities Within our fun and dynamic team, the Communications Manager plays a key role in motivating and growing our network, spreading science-backed information, and providing practical suggestions for environmental action. You will use your storytelling expertise to create compelling narratives about Another Way's work, particularly around our work with young people, to inspire individual and community change. You will own and lead Another Way's communications strategy, with success measured through the growth, engagement, and impact of our national digital community. Your work will directly support organisational growth, funding opportunities, and our ability to reach and inspire young people across the UK. This position reports to the CEO and Head of Vision, Amy Bray, and will work in close partnership with the Creative Content Officer and Science Communication Officer to deliver on the strategy that you will manage. This role is primarily a strategic role but as a small team, we may require additional support with content creation and delivery. Role Responsibilities Strategy and management (approximately 50% of time) Lead, own, and evolve Another Way's communications strategy, ensuring it aligns with organisational priorities and supports long-term growth and impact. Refine and implement an effective and engaging communications strategy Use communications platforms to support the delivery of Another Way's work Manage our communications team and freelancers, including the workplans of our Creative Content Officer and Science Communication Officer Create monthly reports of our comms channel reach and engagement Create seamless multi-platform communications campaigns with the support of the Another Way team Social Media (approximately 30% of time) Use platform analytics to maximize the impact and reach of Another Way's social media content Expand Another Way's digital community through the development and implementation of creative social media campaigns Manage paid ad campaigns Ensure messaging is consistent with charity-wide communications strategy and relevant for each platform's target audience Oversee and support the creation of innovative, science-backed content in partnership with the Creative Content Officer and Science Communication Officer Ensure that Another Way's external face is appealing, current, and credible Creative Media (approximately 10% of time) Use creative skills to support Creative Content Officer with designing graphics, posters, and resources where needed Produce, edit, and market the Power of 10 Podcast Use storytelling skills to support the Creative Content Officer with video development for online platforms Website & PR (approximately 10% of time) Oversee website's SEO strategy and implementation by our Science Communication Officer Implement, measure, and improve digital marketing reach through search engine ads and paid advertising Craft compelling press releases for the media Candidate Requirements Strong personal commitment to the values and objectives of Another Way Proven experience in strategic development and implementation Demonstrable success managing social media accounts Experience using digital marketing to increase reach and visibility of a brand Excellent storytelling, technical, communication, and organizational skills Knowledge of (or willingness to learn about) environmental issues and solutions Ability to manage time and team members effectively Preferred Experience This role is primarily a strategic role but as a small team, we may require additional support with content creation. Basic photography, videography, and editing skills Knowledge of content creation Eye for design Role Details Full-time, 5 days (34 hours) per week, allocated flexibility £34,000 - £40,000 (dependent upon experience) Parental leave policy above statutory pay 25 days annual leave, plus bank holidays, birthdays and Christmas to New Year, and an annual team retreat (40 days total) Remote, with opportunities to travel throughout UK for events occasionally The Another Way team prioritizes the wellbeing and development of our employees and operates within a non-hierarchical structure to deliver maximum collective impact. We welcome and prioritize applications from global majority and ethnic minority individuals, young people, individuals with disabilities, and those who have experienced socioeconomic disadvantage. We also realize that marginalized genders may not apply for a role if they do not meet 100% of the criteria and therefore encourage you to get in touch with us on our website if you are excited about the role but unsure if it would be a good fit. To apply, please complete the application form: e1gkaWW5FDhcRB1R5pw/viewform?usp=publish-editor Also on our website Closing date: 25th February 2026 Interviews: Online, week beginning 9th March 2026
Feb 17, 2026
Full time
Role Headlines Lead communications for an ambitious, youth-led environmental education charity, using strategic storytelling and creative leadership to help build a national movement of young people driving change in their communities Within our fun and dynamic team, the Communications Manager plays a key role in motivating and growing our network, spreading science-backed information, and providing practical suggestions for environmental action. You will use your storytelling expertise to create compelling narratives about Another Way's work, particularly around our work with young people, to inspire individual and community change. You will own and lead Another Way's communications strategy, with success measured through the growth, engagement, and impact of our national digital community. Your work will directly support organisational growth, funding opportunities, and our ability to reach and inspire young people across the UK. This position reports to the CEO and Head of Vision, Amy Bray, and will work in close partnership with the Creative Content Officer and Science Communication Officer to deliver on the strategy that you will manage. This role is primarily a strategic role but as a small team, we may require additional support with content creation and delivery. Role Responsibilities Strategy and management (approximately 50% of time) Lead, own, and evolve Another Way's communications strategy, ensuring it aligns with organisational priorities and supports long-term growth and impact. Refine and implement an effective and engaging communications strategy Use communications platforms to support the delivery of Another Way's work Manage our communications team and freelancers, including the workplans of our Creative Content Officer and Science Communication Officer Create monthly reports of our comms channel reach and engagement Create seamless multi-platform communications campaigns with the support of the Another Way team Social Media (approximately 30% of time) Use platform analytics to maximize the impact and reach of Another Way's social media content Expand Another Way's digital community through the development and implementation of creative social media campaigns Manage paid ad campaigns Ensure messaging is consistent with charity-wide communications strategy and relevant for each platform's target audience Oversee and support the creation of innovative, science-backed content in partnership with the Creative Content Officer and Science Communication Officer Ensure that Another Way's external face is appealing, current, and credible Creative Media (approximately 10% of time) Use creative skills to support Creative Content Officer with designing graphics, posters, and resources where needed Produce, edit, and market the Power of 10 Podcast Use storytelling skills to support the Creative Content Officer with video development for online platforms Website & PR (approximately 10% of time) Oversee website's SEO strategy and implementation by our Science Communication Officer Implement, measure, and improve digital marketing reach through search engine ads and paid advertising Craft compelling press releases for the media Candidate Requirements Strong personal commitment to the values and objectives of Another Way Proven experience in strategic development and implementation Demonstrable success managing social media accounts Experience using digital marketing to increase reach and visibility of a brand Excellent storytelling, technical, communication, and organizational skills Knowledge of (or willingness to learn about) environmental issues and solutions Ability to manage time and team members effectively Preferred Experience This role is primarily a strategic role but as a small team, we may require additional support with content creation. Basic photography, videography, and editing skills Knowledge of content creation Eye for design Role Details Full-time, 5 days (34 hours) per week, allocated flexibility £34,000 - £40,000 (dependent upon experience) Parental leave policy above statutory pay 25 days annual leave, plus bank holidays, birthdays and Christmas to New Year, and an annual team retreat (40 days total) Remote, with opportunities to travel throughout UK for events occasionally The Another Way team prioritizes the wellbeing and development of our employees and operates within a non-hierarchical structure to deliver maximum collective impact. We welcome and prioritize applications from global majority and ethnic minority individuals, young people, individuals with disabilities, and those who have experienced socioeconomic disadvantage. We also realize that marginalized genders may not apply for a role if they do not meet 100% of the criteria and therefore encourage you to get in touch with us on our website if you are excited about the role but unsure if it would be a good fit. To apply, please complete the application form: e1gkaWW5FDhcRB1R5pw/viewform?usp=publish-editor Also on our website Closing date: 25th February 2026 Interviews: Online, week beginning 9th March 2026
HealthHero
Customer Success Manager (Fitness Industry)
HealthHero
Headquartered in London, HealthHero marries human expertise with digital convenience to provide fully holistic virtual healthcare. Built on the foundations of established companies with proven sector and country expertise, combined with best-in class digital technology, HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed via a suite of tools including video calls, online chats and phone. HealthHero is on track to being one of the largest digital health players in the world through a combination of buy and build and scale up of an existing portfolio through organic execution. This is an exciting opportunity to join HealthHero's growing Fitness & Gyms offering. As a Customer Success Manager (CSM), you will manage and grow relationships with gym and fitness partners, ensuring they successfully launch, adopt, and expand HealthHero's services (e.g., Virtual GP, Physiotherapy, Dietetics, Mental Health and related wellbeing support). You will act as a trusted advisor to clients, helping them maximise engagement and outcomes for members and employees. The role blends account management, customer success, and commercial growth, so you'll be comfortable driving adoption, identifying upsell opportunities, and contributing to revenue growth through a base + commission structure. A key element of this role is hands on leadership; our business covers over 500 gym sites today and will expand over the coming years. To cover these sites you will help to create, coordinate and manage an intern and/or ambassador programme, ensuring consistent quality of execution in-gym and supporting scalable growth across locations. This is a client facing role and requires strong interpersonal skills, confidence in a gym environment, and the ability to build credibility with gym operators, regional managers, personal trainers, and front of house teams. You must be comfortable working in a fast paced, flexible environment, and able to manage difficult conversations professionally. Main Responsibilities and Duties Own end to end onboarding for gym and fitness clients, coordinating launches across multi site groups Build implementation plans, timelines, and success metrics to ensure a smooth go live, coordinating internal teams and network to drive adoption across sites. Train client teams and ambassadors (GM, PTs, reception, membership teams) on how to position and support HealthHero services Work with marketing and head of gym sales to ensure partner sites have the right collateral, activation approach, and engagement plan in place Manage a portfolio of fitness and gym clients, acting as primary point of contact Drive service adoption and membership penetration through member/staff engagement plans and on site activations Support delivery of wellbeing events and in gym campaigns (virtual and in person), including peak activation periods Build strong relationships with key stakeholders: gym owners, operations teams, regional managers, PT leads, membership managers Maintain regular on site visits to key sites to strengthen relationships, improve adoption, and spot expansion opportunities Represent HealthHero professionally in gym settings, events, and industry environments Support renewal planning and contribute to retention targets (e.g., >95% where applicable) Build account plans for priority partners, mapping stakeholders and growth opportunities Ambassador / Intern Programme Leadership Help design, run, and improve an ambassador programme (to run scaled in gym activations, events, referral and engagement activity) Recruit, onboard, and manage interns/ambassadors (where applicable), including scheduling and rota planning, training d playbooks, quality assurance and performance coaching, and feedback loops to improve on site execution Create scalable toolkits and processes so activations can be replicated across client sites Commercial Growth (Base + Commission) Work with our sales leads to identify and progress upsell/cross sell opportunities across the HealthHero product suite (e.g., GP, Physio, Dietician, Mental Health) Work closely with Sales and Product to translate client needs into commercial proposals and scalable offers Management Information Provide weekly updates on portfolio health (adoption, retention risk, key actions), site visit schedule and outcomes, and ambassador programme performance and learnings Partner with internal teams to develop tailored reporting and insight packs for strategic clients Proactively identify risks to adoption/retention and create mitigation plans Track monthly utilisation and membership penetration across gym groups Strong understanding of the fitness / gym industry and confidence working in gym environments Commercial mindset: able to drive adoption and identify revenue opportunities Comfortable balancing multiple priorities in a fast paced environment; strong attention to detail and problem solving skills Excellent communication skills across written, phone, and face to face channels Strong stakeholder management skills-able to influence without authority and drive action across client organisations Experience managing interns, ambassadors, field teams, or similar programmes (desirable) Experience in Customer Success, Account Management, Partnerships, or Sales-ideally with a team lead / coaching element (desirable) Data curious: able to interpret usage trends and translate insights into practical actions for clients (desirable) Willingness to learn about technology, AI and HealthHero's services (GP, Physio, Dietetics, Mental Health etc.) quickly Growth mindset: comfortable with ambiguity and continuous improvement Full clean driving licence essential + access to a car; willingness to drive Why join our team? Join a growing business on our exciting journey to transform how healthcare works across Europe. This is a fantastic opportunity to learn at an accelerated pace, take ownership of a high growth vertical, and help shape how HealthHero succeeds in the fitness and gyms market. If you are ambitious, commercially minded, and passionate about the fitness sector then we'd love to hear from you. Closing date for applications is Friday 27th February (5pm). Competitive salary Pension scheme Access to HealthHero healthcare services Life assurance Medical Cash Plan Extra Holiday Day for your Birthday Free Breakfast and Snacks in office
Feb 17, 2026
Full time
Headquartered in London, HealthHero marries human expertise with digital convenience to provide fully holistic virtual healthcare. Built on the foundations of established companies with proven sector and country expertise, combined with best-in class digital technology, HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed via a suite of tools including video calls, online chats and phone. HealthHero is on track to being one of the largest digital health players in the world through a combination of buy and build and scale up of an existing portfolio through organic execution. This is an exciting opportunity to join HealthHero's growing Fitness & Gyms offering. As a Customer Success Manager (CSM), you will manage and grow relationships with gym and fitness partners, ensuring they successfully launch, adopt, and expand HealthHero's services (e.g., Virtual GP, Physiotherapy, Dietetics, Mental Health and related wellbeing support). You will act as a trusted advisor to clients, helping them maximise engagement and outcomes for members and employees. The role blends account management, customer success, and commercial growth, so you'll be comfortable driving adoption, identifying upsell opportunities, and contributing to revenue growth through a base + commission structure. A key element of this role is hands on leadership; our business covers over 500 gym sites today and will expand over the coming years. To cover these sites you will help to create, coordinate and manage an intern and/or ambassador programme, ensuring consistent quality of execution in-gym and supporting scalable growth across locations. This is a client facing role and requires strong interpersonal skills, confidence in a gym environment, and the ability to build credibility with gym operators, regional managers, personal trainers, and front of house teams. You must be comfortable working in a fast paced, flexible environment, and able to manage difficult conversations professionally. Main Responsibilities and Duties Own end to end onboarding for gym and fitness clients, coordinating launches across multi site groups Build implementation plans, timelines, and success metrics to ensure a smooth go live, coordinating internal teams and network to drive adoption across sites. Train client teams and ambassadors (GM, PTs, reception, membership teams) on how to position and support HealthHero services Work with marketing and head of gym sales to ensure partner sites have the right collateral, activation approach, and engagement plan in place Manage a portfolio of fitness and gym clients, acting as primary point of contact Drive service adoption and membership penetration through member/staff engagement plans and on site activations Support delivery of wellbeing events and in gym campaigns (virtual and in person), including peak activation periods Build strong relationships with key stakeholders: gym owners, operations teams, regional managers, PT leads, membership managers Maintain regular on site visits to key sites to strengthen relationships, improve adoption, and spot expansion opportunities Represent HealthHero professionally in gym settings, events, and industry environments Support renewal planning and contribute to retention targets (e.g., >95% where applicable) Build account plans for priority partners, mapping stakeholders and growth opportunities Ambassador / Intern Programme Leadership Help design, run, and improve an ambassador programme (to run scaled in gym activations, events, referral and engagement activity) Recruit, onboard, and manage interns/ambassadors (where applicable), including scheduling and rota planning, training d playbooks, quality assurance and performance coaching, and feedback loops to improve on site execution Create scalable toolkits and processes so activations can be replicated across client sites Commercial Growth (Base + Commission) Work with our sales leads to identify and progress upsell/cross sell opportunities across the HealthHero product suite (e.g., GP, Physio, Dietician, Mental Health) Work closely with Sales and Product to translate client needs into commercial proposals and scalable offers Management Information Provide weekly updates on portfolio health (adoption, retention risk, key actions), site visit schedule and outcomes, and ambassador programme performance and learnings Partner with internal teams to develop tailored reporting and insight packs for strategic clients Proactively identify risks to adoption/retention and create mitigation plans Track monthly utilisation and membership penetration across gym groups Strong understanding of the fitness / gym industry and confidence working in gym environments Commercial mindset: able to drive adoption and identify revenue opportunities Comfortable balancing multiple priorities in a fast paced environment; strong attention to detail and problem solving skills Excellent communication skills across written, phone, and face to face channels Strong stakeholder management skills-able to influence without authority and drive action across client organisations Experience managing interns, ambassadors, field teams, or similar programmes (desirable) Experience in Customer Success, Account Management, Partnerships, or Sales-ideally with a team lead / coaching element (desirable) Data curious: able to interpret usage trends and translate insights into practical actions for clients (desirable) Willingness to learn about technology, AI and HealthHero's services (GP, Physio, Dietetics, Mental Health etc.) quickly Growth mindset: comfortable with ambiguity and continuous improvement Full clean driving licence essential + access to a car; willingness to drive Why join our team? Join a growing business on our exciting journey to transform how healthcare works across Europe. This is a fantastic opportunity to learn at an accelerated pace, take ownership of a high growth vertical, and help shape how HealthHero succeeds in the fitness and gyms market. If you are ambitious, commercially minded, and passionate about the fitness sector then we'd love to hear from you. Closing date for applications is Friday 27th February (5pm). Competitive salary Pension scheme Access to HealthHero healthcare services Life assurance Medical Cash Plan Extra Holiday Day for your Birthday Free Breakfast and Snacks in office
Workmate Agency
Sales & Account Executive
Workmate Agency Brackley, Northamptonshire
Job Description: Sales & Account Executive Workmate Agency is looking for a proactive and commercially-minded Sales & Account Executive to join my clients growing team. This role focuses on coordination of new business, managing client accounts, and ensuring exceptional service delivery. The ideal candidate will be organised, customer-focused, and confident communicating with clients at all levels. Key Responsibilities Act as the first point of contact for new clients, handling enquiries and converting leads into business opportunities. Develop, maintain, and grow strong relationships with existing clients, ensuring their ongoing satisfaction. Support the General Manager with new and existing sales enquiries, including responding to calls, emails, and follow-ups. Work closely with clients to understand their needs and coordinate timely delivery of services. Liaise with internal teams to ensure consistent service and client satisfaction. Maintain accurate records of client interactions, sales opportunities, and account activities in the CRM system. Support marketing activities, including uploading social media posts and collating content for campaigns, to enhance client engagement. Assist with data collection for website enquiries and other business development initiatives. Contribute to ISO9001 and ISO14001 accreditation efforts where required. Requirements Proven confidence in handling client enquiries, follow-ups, and sales conversations. Strong account management and relationship-building skills. Excellent communication and interpersonal abilities. Organised, proactive, and able to manage multiple priorities. Commercial awareness and ability to identify sales opportunities. Experience using a CRM system and proficient in Microsoft Office. Desirable (Not Essential) Experience with digital marketing tools, Google Ads, or Meta Ads. Basic understanding of SEO and social media management. Interested then Apply today or Call Bea on (phone number removed). Whilst we aim to provide valuable feedback to all candidates who apply for our roles, please understand this may not be possible during busy periods. If you do not hear back from us within 5 working days, your application has unfortunately been unsuccessful. Disclaimer: No terminology in this advert is intended to discriminate on any grounds - every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the job. Workmate Agency acts as an employment business for temporary positions and an employment agency for permanent positions. Please visit the Workmate Agency website for more information on our services. Job Types: Full-time, Permanent
Feb 17, 2026
Full time
Job Description: Sales & Account Executive Workmate Agency is looking for a proactive and commercially-minded Sales & Account Executive to join my clients growing team. This role focuses on coordination of new business, managing client accounts, and ensuring exceptional service delivery. The ideal candidate will be organised, customer-focused, and confident communicating with clients at all levels. Key Responsibilities Act as the first point of contact for new clients, handling enquiries and converting leads into business opportunities. Develop, maintain, and grow strong relationships with existing clients, ensuring their ongoing satisfaction. Support the General Manager with new and existing sales enquiries, including responding to calls, emails, and follow-ups. Work closely with clients to understand their needs and coordinate timely delivery of services. Liaise with internal teams to ensure consistent service and client satisfaction. Maintain accurate records of client interactions, sales opportunities, and account activities in the CRM system. Support marketing activities, including uploading social media posts and collating content for campaigns, to enhance client engagement. Assist with data collection for website enquiries and other business development initiatives. Contribute to ISO9001 and ISO14001 accreditation efforts where required. Requirements Proven confidence in handling client enquiries, follow-ups, and sales conversations. Strong account management and relationship-building skills. Excellent communication and interpersonal abilities. Organised, proactive, and able to manage multiple priorities. Commercial awareness and ability to identify sales opportunities. Experience using a CRM system and proficient in Microsoft Office. Desirable (Not Essential) Experience with digital marketing tools, Google Ads, or Meta Ads. Basic understanding of SEO and social media management. Interested then Apply today or Call Bea on (phone number removed). Whilst we aim to provide valuable feedback to all candidates who apply for our roles, please understand this may not be possible during busy periods. If you do not hear back from us within 5 working days, your application has unfortunately been unsuccessful. Disclaimer: No terminology in this advert is intended to discriminate on any grounds - every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the job. Workmate Agency acts as an employment business for temporary positions and an employment agency for permanent positions. Please visit the Workmate Agency website for more information on our services. Job Types: Full-time, Permanent
Head of Customer Engineering, Manufacturing and Industrial
Google Inc.
Head of Customer Engineering, Manufacturing and Industrial Google London, UK Apply Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. 3 years of experience as a manager leading teams in a technical customer-facing role within professional services or sales engineering. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Experience leading technical conversations, demos, prototyping, or workshops with customers. Preferred qualifications: Experience with software life-cycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure). Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information). Experience engaging with, and presenting to, technical stakeholders/executive leaders (e.g., delivering engaged messages by audience, asking strategic questions, leading conversations that drive accelerated value realization and business opportunity). Experience managing delivery and consumption plans for complex, cross-pillar cloud solutions. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Lead a team of CE Managers and extended teams, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization. Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins. Partner with business leadership to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs. Balance technical leadership with operational excellence; lead workload and opportunity review meetings with Sales and CE teams and provide insight into how to achieve technical agreements and migration strategy, working directly with customers, partners, and prospects. Work cross-functionally across Google, partners, and your team to resolve technical roadblocks. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Feb 17, 2026
Full time
Head of Customer Engineering, Manufacturing and Industrial Google London, UK Apply Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. 3 years of experience as a manager leading teams in a technical customer-facing role within professional services or sales engineering. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Experience leading technical conversations, demos, prototyping, or workshops with customers. Preferred qualifications: Experience with software life-cycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure). Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing sensitive information). Experience engaging with, and presenting to, technical stakeholders/executive leaders (e.g., delivering engaged messages by audience, asking strategic questions, leading conversations that drive accelerated value realization and business opportunity). Experience managing delivery and consumption plans for complex, cross-pillar cloud solutions. About the job When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Lead a team of CE Managers and extended teams, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization. Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins. Partner with business leadership to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Through planning stages, determine alignment, coverage and staffing needs. Balance technical leadership with operational excellence; lead workload and opportunity review meetings with Sales and CE teams and provide insight into how to achieve technical agreements and migration strategy, working directly with customers, partners, and prospects. Work cross-functionally across Google, partners, and your team to resolve technical roadblocks. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Account Manager Spanish Speaking
The Phoenix Partnership Leeds, Yorkshire
The Account Manager position is an exciting role that gives you the opportunity to have a direct impact on the future of digital healthcare. You will be responsible for managing large customer accounts, identifying new sales opportunities and setting the strategic direction of the company. You will have responsibility for leading on projects that help transform healthcare across the NHS and global click apply for full job details
Feb 17, 2026
Full time
The Account Manager position is an exciting role that gives you the opportunity to have a direct impact on the future of digital healthcare. You will be responsible for managing large customer accounts, identifying new sales opportunities and setting the strategic direction of the company. You will have responsibility for leading on projects that help transform healthcare across the NHS and global click apply for full job details
Barclays Bank Plc
Marketing Category and Sourcing Manager
Barclays Bank Plc Great Houghton, Northamptonshire
Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: Stakeholder Management. Strong Organisation Skills and Time Management. Commercial Knowledge. Contract Negotiations. Procurement best in class practices. Some other highly valued skills may include: Resilience. Self-starter. Marketing Knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 17, 2026
Full time
Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: Stakeholder Management. Strong Organisation Skills and Time Management. Commercial Knowledge. Contract Negotiations. Procurement best in class practices. Some other highly valued skills may include: Resilience. Self-starter. Marketing Knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays Bank Plc
Marketing Category and Sourcing Manager
Barclays Bank Plc City, Manchester
Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: Stakeholder Management. Strong Organisation Skills and Time Management. Commercial Knowledge. Contract Negotiations. Procurement best in class practices. Some other highly valued skills may include: Resilience. Self-starter. Marketing Knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Feb 17, 2026
Full time
Join us as a Marketing Category and Sourcing Manager at Barclays, to optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend category and requirements with close collaboration with the business and execution of strategic sourcing across a wide range of marketing categories. To be successful as a Marketing Category and Sourcing Manager you should have experience with: Stakeholder Management. Strong Organisation Skills and Time Management. Commercial Knowledge. Contract Negotiations. Procurement best in class practices. Some other highly valued skills may include: Resilience. Self-starter. Marketing Knowledge. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based out of Glasgow, Northampton or Knutsford. Purpose of the role To optimise and address Barclays 3rd party spend requirements, including the definition, development and implementation of approaches for relevant spend categories and requirements with close collaboration with the business and execution of strategic sourcing and buying channel development/optimisation. Accountabilities Profile spend in category area and develop understanding of business strategy, business requirements, cost levers and opportunities. Collaboration with internal stakeholders to identify sourcing needs, develop requests for proposal and ensure sourcing activities align to the banks needs and priorities. Planning and execution of sourcing events including RFP/ RFXs, negotiations to best meet the business requirements for value, speed, compliance, risk. Monitoring and guiding of controls and compliance requirements to be met through the category and sourcing cycle from request to contract, including regulatory engagement, controls, audits, data quality etc . Development, implementation and operation of policies and procedures for sourcing activities aligned to the policies, standards, relevant compliance and regulation. Identification and delivery of change opportunities to improve effectiveness, control and efficiency of sourcing processes including buying channel optimisation for relevant categories of spend (catalogues, demand challenge etc.). Identification of industry trends and development related to sourcing and category management by attending conferences, participating in training, and conducting market research on techniques and tools. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
VP, Head of MS&A, UK&I
PowerToFly
Job Description Visa is searching for a Regional Leader for Merchant & Acquiring supporting partners for the UK & Ireland markets. As a key member of the UK & Ireland leadership team, the successful candidate will bring strategic and commercial leadership, compelling vision and creativity to expanding acceptance, growing usage of Visa solutions, and partnering with merchants and acquirers to grow purchase volume and revenue in UK & Ireland. This role will lead the Merchant and Acquiring team spanning the UK & Ireland to define, own and drive high profile, cross functional strategies and plans. The aim of which is to deliver sustainable revenue growth. At a time of significant industry change, merchants and acquirers need Visa's support to be ready for the next wave of commerce driven by innovations including Agentic Commerce. This role will spearhead the charge to develop forward thinking commercial strategies and partnerships, develop end to end solution propositions bringing together current and potential Visa capabilities, and help drive Visa's regulatory and ecosystem messaging and strategies for merchants. Importantly, this role will also lead Visa's thematic priorities and directly lead sales of Visa products and services. Specific Responsibilities Own merchant and acquirers strategy and multiyear plan: Define 1-3 year strategy for and oversee development of strong merchant and acquirer client relationships in UK&I; develop and articulate a comprehensive view of the UK&I merchant landscape and acquiring landscape incorporating key external trends and internal corporate strategic priorities; Be a thought partner in defining Visa's European strategy in this core segment of the business and help define and execute on functional priorities (eg. Agentic, Cross border, B2B, Click to Pay and Pass Keys); Link this strategy with key issuer priorities, product, marketing, risk, regulatory and cross functional strategies; Lead the internal narrative and advocacy for the importance of merchants and acquiring with a financial and strategic lens; Incorporate a strategic view of disruption in the payments eco system Drive positive merchant and acquirer outcomes: establish fluency in all Visa merchant facing solutions; consultatively identify and prioritise merchant and acquirer needs and craft customised solutions that drive specific commercial metrics (e.g., merchant business growth, Visa growth) and increase merchant satisfaction with Visa products/ services; build direct relationships with targeted merchants defined for dedicated account coverage to establish 'Visa preference' and consume Visa products and services; Optimize merchant investments: identify merchant opportunities that will jointly benefit merchants and Visa-driving sales of Visa core and digital products, develop appropriate business cases and forecasts, advocate for funding, identify and deploy Visa resources to address objectives, track our performance, and use learnings to inform future investment Lead sales approach for growing value added services and drive Visa Direct outcomes for UK & Ireland market: Take a lead role in defining the strategy, investment needs and sales pipeline for value added services for merchants and acquirers (eg. Data and risk products, instalments etc). Partner with specialised Visa Direct resources to support the UK&I market; build a foundation for stand alone and integrated sales efforts and achievement of 1 3 year revenue goals Drive Visa Acceptance Solutions sales for UK&I in partnership with Visa Value Added Services: As a key asset to address merchant, marketplace and Acquirer/Payment Service Provider needs ranging from acceptance, authentication to fraud and dispute management. Build and develop merchant & acquiring team: recruit, train, and lead a high performing team that has a deep understanding of its merchants, acquirers and under penetrated industries, delivers against Visa and client objectives and drives merchant satisfaction; Effectively guide the team to prioritise work, resolve roadblocks and navigate internal processes; Be an advocate for the team's efforts and a constructive partner in resolving challenges; Motivate and inspire the team with knowledge of sales management techniques, pipeline management, business development and analytics; Help navigate a complex matrix organisation to build buy in for key priorities, support for investments and a visible platform for the merchant and acquiring team Establish strong internal partnerships: partner with functions across Visa (e.g., sub regional leadership, marketing, product development, etc.); to collaboratively define responsibilities for various merchant and acquirer outcomes and ensure accountability and follow through Advise, consult and be thought partner in regulatory aspects related to merchant & acquiring in the UK: Help drive and provide strategic input into regulatory and government relations strategies; make the connection from operational and business priorities to strategic eco system priorities; provide an integrated point of view reflecting knowledge of the business, eco system trends and regulatory requirements. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 12 years of relevant work experience with a Bachelor's Degree or 10 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or 8 years relevant work experience with a PhD Preferred Qualifications 20+ years business experience, with significant acquiring background, combined with a proven track record of managing client accounts, leading sales, driving revenue expansion and leading high performing, fast paced teams Well versed in building relationships, internally and externally, with senior management in large organisations. Equally capable of developing successful partnerships with fintech's, startups and new payment entrants in the payment ecosystem Sales leadership experience. Excellent ability to manage and prioritise a sales pipeline, and direct sales, account management and business development efforts across the team with rigour in tracking and reporting sales forecasts Ability to connect the dots in a complex commercial landscape and navigate in a matrix environment. Credible operator at all levels of the organisation to influence successful outcomes Proven track record leading high performing sales and account management teams for impactful outcomes Superior negotiation and commercial contracting experience having established business agreements that enhance existing and develop new business partnerships and revenue streams Strategic thought leadership skills and rigorous analytical mindset. Disciplined approach to decision making through data Exceptional written and verbal communication skills Knowledge and experience with platform or technical sales and consulting projects experience would be an advantage Experience with global payment systems is a plus, with a passion for fintech and payments and the opportunities for growth in the ecosystem Personal Characteristics A hands on approach to all activities with real passion and high levels of energy. Agile and comfortable adapting to different environments. Courageous innovation: creative and resourceful in overcoming barriers and unexpected roadblocks. An authentic leader who intuitively engenders an inclusive environment, enabling the business to reach its ambitious goals. Diversity of thought and experience: continually seeks new perspectives and feedback, takes an inclusive approach High personal standards of ethics and integrity towards employees, stakeholders, and customers. High levels of learning agility with a real interest in developing relationships with progressive businesses, combining a 'technology / digital first' approach. Entrepreneurial and comfortable with ambiguous and change led environments; self confident with an authentic style that gravitates to championing change. Eager to seek a challenge and expand frontiers; brings a visionary approach. Sets and meets a high bar of goals and principles. Servant leadership mentality: deeply committed to serving and listening to others. Natural ability to build strong relationships and enable collaboration through empathy and authenticity. Committed to building a community through Visa Leadership Principles Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Feb 16, 2026
Full time
Job Description Visa is searching for a Regional Leader for Merchant & Acquiring supporting partners for the UK & Ireland markets. As a key member of the UK & Ireland leadership team, the successful candidate will bring strategic and commercial leadership, compelling vision and creativity to expanding acceptance, growing usage of Visa solutions, and partnering with merchants and acquirers to grow purchase volume and revenue in UK & Ireland. This role will lead the Merchant and Acquiring team spanning the UK & Ireland to define, own and drive high profile, cross functional strategies and plans. The aim of which is to deliver sustainable revenue growth. At a time of significant industry change, merchants and acquirers need Visa's support to be ready for the next wave of commerce driven by innovations including Agentic Commerce. This role will spearhead the charge to develop forward thinking commercial strategies and partnerships, develop end to end solution propositions bringing together current and potential Visa capabilities, and help drive Visa's regulatory and ecosystem messaging and strategies for merchants. Importantly, this role will also lead Visa's thematic priorities and directly lead sales of Visa products and services. Specific Responsibilities Own merchant and acquirers strategy and multiyear plan: Define 1-3 year strategy for and oversee development of strong merchant and acquirer client relationships in UK&I; develop and articulate a comprehensive view of the UK&I merchant landscape and acquiring landscape incorporating key external trends and internal corporate strategic priorities; Be a thought partner in defining Visa's European strategy in this core segment of the business and help define and execute on functional priorities (eg. Agentic, Cross border, B2B, Click to Pay and Pass Keys); Link this strategy with key issuer priorities, product, marketing, risk, regulatory and cross functional strategies; Lead the internal narrative and advocacy for the importance of merchants and acquiring with a financial and strategic lens; Incorporate a strategic view of disruption in the payments eco system Drive positive merchant and acquirer outcomes: establish fluency in all Visa merchant facing solutions; consultatively identify and prioritise merchant and acquirer needs and craft customised solutions that drive specific commercial metrics (e.g., merchant business growth, Visa growth) and increase merchant satisfaction with Visa products/ services; build direct relationships with targeted merchants defined for dedicated account coverage to establish 'Visa preference' and consume Visa products and services; Optimize merchant investments: identify merchant opportunities that will jointly benefit merchants and Visa-driving sales of Visa core and digital products, develop appropriate business cases and forecasts, advocate for funding, identify and deploy Visa resources to address objectives, track our performance, and use learnings to inform future investment Lead sales approach for growing value added services and drive Visa Direct outcomes for UK & Ireland market: Take a lead role in defining the strategy, investment needs and sales pipeline for value added services for merchants and acquirers (eg. Data and risk products, instalments etc). Partner with specialised Visa Direct resources to support the UK&I market; build a foundation for stand alone and integrated sales efforts and achievement of 1 3 year revenue goals Drive Visa Acceptance Solutions sales for UK&I in partnership with Visa Value Added Services: As a key asset to address merchant, marketplace and Acquirer/Payment Service Provider needs ranging from acceptance, authentication to fraud and dispute management. Build and develop merchant & acquiring team: recruit, train, and lead a high performing team that has a deep understanding of its merchants, acquirers and under penetrated industries, delivers against Visa and client objectives and drives merchant satisfaction; Effectively guide the team to prioritise work, resolve roadblocks and navigate internal processes; Be an advocate for the team's efforts and a constructive partner in resolving challenges; Motivate and inspire the team with knowledge of sales management techniques, pipeline management, business development and analytics; Help navigate a complex matrix organisation to build buy in for key priorities, support for investments and a visible platform for the merchant and acquiring team Establish strong internal partnerships: partner with functions across Visa (e.g., sub regional leadership, marketing, product development, etc.); to collaboratively define responsibilities for various merchant and acquirer outcomes and ensure accountability and follow through Advise, consult and be thought partner in regulatory aspects related to merchant & acquiring in the UK: Help drive and provide strategic input into regulatory and government relations strategies; make the connection from operational and business priorities to strategic eco system priorities; provide an integrated point of view reflecting knowledge of the business, eco system trends and regulatory requirements. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 12 years of relevant work experience with a Bachelor's Degree or 10 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or 8 years relevant work experience with a PhD Preferred Qualifications 20+ years business experience, with significant acquiring background, combined with a proven track record of managing client accounts, leading sales, driving revenue expansion and leading high performing, fast paced teams Well versed in building relationships, internally and externally, with senior management in large organisations. Equally capable of developing successful partnerships with fintech's, startups and new payment entrants in the payment ecosystem Sales leadership experience. Excellent ability to manage and prioritise a sales pipeline, and direct sales, account management and business development efforts across the team with rigour in tracking and reporting sales forecasts Ability to connect the dots in a complex commercial landscape and navigate in a matrix environment. Credible operator at all levels of the organisation to influence successful outcomes Proven track record leading high performing sales and account management teams for impactful outcomes Superior negotiation and commercial contracting experience having established business agreements that enhance existing and develop new business partnerships and revenue streams Strategic thought leadership skills and rigorous analytical mindset. Disciplined approach to decision making through data Exceptional written and verbal communication skills Knowledge and experience with platform or technical sales and consulting projects experience would be an advantage Experience with global payment systems is a plus, with a passion for fintech and payments and the opportunities for growth in the ecosystem Personal Characteristics A hands on approach to all activities with real passion and high levels of energy. Agile and comfortable adapting to different environments. Courageous innovation: creative and resourceful in overcoming barriers and unexpected roadblocks. An authentic leader who intuitively engenders an inclusive environment, enabling the business to reach its ambitious goals. Diversity of thought and experience: continually seeks new perspectives and feedback, takes an inclusive approach High personal standards of ethics and integrity towards employees, stakeholders, and customers. High levels of learning agility with a real interest in developing relationships with progressive businesses, combining a 'technology / digital first' approach. Entrepreneurial and comfortable with ambiguous and change led environments; self confident with an authentic style that gravitates to championing change. Eager to seek a challenge and expand frontiers; brings a visionary approach. Sets and meets a high bar of goals and principles. Servant leadership mentality: deeply committed to serving and listening to others. Natural ability to build strong relationships and enable collaboration through empathy and authenticity. Committed to building a community through Visa Leadership Principles Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Talent Guardian
SEO and Digital Marketing Specialist
Talent Guardian Gosport, Hampshire
Talent Guardian is partnering with a growing, well-established marketing agency in Portsmouth to recruit an SEO & Marketing Specialist . This is a hands-on role for an experienced SEO professional who enjoys working across multiple clients and industries, delivering measurable digital results. You'll be responsible for planning and delivering SEO activity that improves visibility, traffic, and conversions, while also supporting digital content across websites, social channels, and email campaigns. Working closely with account managers and creatives, you'll translate client objectives into clear, practical digital strategies. This role suits someone who enjoys execution, ownership, and variety in an agency environment. Key Responsibilities Plan and implement on-page and technical SEO improvements across multiple client websites Conduct keyword research, SEO audits, and performance analysis Monitor and report on SEO performance using GA4, Search Console, and SEO tools Support content creation and optimisation for websites, social media, and email marketing Collaborate with internal teams to ensure SEO best practice is embedded across campaigns Manage multiple projects independently, meeting deadlines and client expectations About You Proven experience in SEO (agency experience advantageous) Strong understanding of SEO best practices, ranking factors, and search intent Confident using GA4, Google Search Console, and SEO tools such as SEMrush or similar Experience working with CMS platforms, particularly WordPress Strong attention to detail and ability to manage competing priorities Comfortable working in a fast-paced, collaborative environment What's on Offer Salary £35,000 depending on experience Flexible full-time or part-time options Work from home on Fridays Additional holiday allowance Company pension Free on-site parking Casual dress code and regular company events If you're a hands-on SEO professional looking for variety, ownership, and the chance to grow within a supportive agency environment, we'd love to hear from you.
Feb 16, 2026
Full time
Talent Guardian is partnering with a growing, well-established marketing agency in Portsmouth to recruit an SEO & Marketing Specialist . This is a hands-on role for an experienced SEO professional who enjoys working across multiple clients and industries, delivering measurable digital results. You'll be responsible for planning and delivering SEO activity that improves visibility, traffic, and conversions, while also supporting digital content across websites, social channels, and email campaigns. Working closely with account managers and creatives, you'll translate client objectives into clear, practical digital strategies. This role suits someone who enjoys execution, ownership, and variety in an agency environment. Key Responsibilities Plan and implement on-page and technical SEO improvements across multiple client websites Conduct keyword research, SEO audits, and performance analysis Monitor and report on SEO performance using GA4, Search Console, and SEO tools Support content creation and optimisation for websites, social media, and email marketing Collaborate with internal teams to ensure SEO best practice is embedded across campaigns Manage multiple projects independently, meeting deadlines and client expectations About You Proven experience in SEO (agency experience advantageous) Strong understanding of SEO best practices, ranking factors, and search intent Confident using GA4, Google Search Console, and SEO tools such as SEMrush or similar Experience working with CMS platforms, particularly WordPress Strong attention to detail and ability to manage competing priorities Comfortable working in a fast-paced, collaborative environment What's on Offer Salary £35,000 depending on experience Flexible full-time or part-time options Work from home on Fridays Additional holiday allowance Company pension Free on-site parking Casual dress code and regular company events If you're a hands-on SEO professional looking for variety, ownership, and the chance to grow within a supportive agency environment, we'd love to hear from you.
Compass Group UK
Sales Manager - Maternity Cover
Compass Group UK Brockenhurst, Hampshire
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Sales Manager (Maternity Cover) This is a hands-on sales leadership role with responsibility for maximizing revenue from weddings and social occasions, while also driving new business from the local corporate market and retaining and growing existing Conference & Events (C&E) accounts. You will bring a strong understanding of key market segments and clients, with a clear focus on optimizing conversion, driving revenue, and achieving agreed financial targets. Working closely with the events planning team, you will lead the delivery of effective sales strategies, ensuring venue KPIs, sales objectives, and profitability targets are consistently met. This role operates on a 50:50 split between proactive and reactive sales activity, combining strategic business development with high-quality enquiry management. Who You Are Highly competent in C&E sales processes and revenue management Proven experience in wedding and social occasions sales, with strong enquiry management and conversion performance Able to maximize revenue opportunities and develop strong partnerships with wedding planners and industry contacts to raise the venue's profile An effective people manager, able to motivate, organize, and develop a small sales team Confident communicator who builds positive working relationships across teams and with clients Outgoing and personable, with a genuine enjoyment of social interaction Experienced in producing high-quality proposals with excellent attention to detail Fully confident in delivering venue showrounds and customer appointments Proactive, driven, and ambitious, with confidence in decision-making Self-motivated with a strong focus on achieving and exceeding sales targets Competent in database management and Microsoft 365 Thorough, organized, and professional in approach Excellent customer service and communication skills Confident in proactive telesales and rebooking calls A collaborative team player and key member of the venue's management team What You Will Be Doing Delivering the overall C&E sales and marketing strategy for the venue Owning and driving the wedding sales strategy Identifying opportunities for C&E sales growth and working collaboratively to implement new initiatives Conducting proactive sales activity to secure new business and retain existing accounts, including targeted telesales, showrounds, and appointments Maintaining strong awareness of competitor activity and taking a proactive, creative approach to staying ahead of the market Representing the venue at networking events, fam trips, wedding showcases, and fairs Managing reactive sales activity, including handling enquiries and producing compelling proposals within agreed response times Effective diary management, including internal client bookings Following up enquiries and proposals and arranging site inspections to drive conversion Achieving agreed sales targets through strong conversion performance Leading daily, weekly, and monthly sales meetings, including weekly forecasts and monthly reviews Ensuring all promotions are effectively implemented and demonstrate return on investment Participating in central sales campaigns and initiatives Producing accurate sales reports and forecasts with clear proactive plans for future months Monitoring team performance, conversion rates, and venue standards, including exceeding mystery shopper benchmarks Managing the day-to-day performance of the onsite Event Planner, including regular 1:1s, training, and development plans Demonstrating a consistent "can do" and solutions-focused approach Key Responsibilities Achievement of the C&E sales budget Delivery of the wedding sales strategy Ownership of the venue's sales and marketing plan Management of marketing and promotional activity, ensuring all websites and online listings are up to date and on brand Management and delivery of local corporate account plans (in collaboration with the BDM) Oversight of both proactive and reactive sales activity, including internal bookings Production of accurate sales reports and forecasts and delivery of venue performance standards Management of the onsite C&E Event Planner Ongoing communication with the central sales team and Head of Business Development Experience Required Previous experience within hospitality sales Minimum of 2 years' experience in a similar role Strong working knowledge of key market segments, particularly weddings Awareness of local, national, and global wedding industry trends Good working knowledge of sales systems and Microsoft 365 Proven experience managing and developing a team to achieve and exceed targets Excellent written and verbal communication skills Strong commercial awareness with an understanding of the relationship between sales and profitability About Us Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities
Feb 16, 2026
Full time
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Sales Manager (Maternity Cover) This is a hands-on sales leadership role with responsibility for maximizing revenue from weddings and social occasions, while also driving new business from the local corporate market and retaining and growing existing Conference & Events (C&E) accounts. You will bring a strong understanding of key market segments and clients, with a clear focus on optimizing conversion, driving revenue, and achieving agreed financial targets. Working closely with the events planning team, you will lead the delivery of effective sales strategies, ensuring venue KPIs, sales objectives, and profitability targets are consistently met. This role operates on a 50:50 split between proactive and reactive sales activity, combining strategic business development with high-quality enquiry management. Who You Are Highly competent in C&E sales processes and revenue management Proven experience in wedding and social occasions sales, with strong enquiry management and conversion performance Able to maximize revenue opportunities and develop strong partnerships with wedding planners and industry contacts to raise the venue's profile An effective people manager, able to motivate, organize, and develop a small sales team Confident communicator who builds positive working relationships across teams and with clients Outgoing and personable, with a genuine enjoyment of social interaction Experienced in producing high-quality proposals with excellent attention to detail Fully confident in delivering venue showrounds and customer appointments Proactive, driven, and ambitious, with confidence in decision-making Self-motivated with a strong focus on achieving and exceeding sales targets Competent in database management and Microsoft 365 Thorough, organized, and professional in approach Excellent customer service and communication skills Confident in proactive telesales and rebooking calls A collaborative team player and key member of the venue's management team What You Will Be Doing Delivering the overall C&E sales and marketing strategy for the venue Owning and driving the wedding sales strategy Identifying opportunities for C&E sales growth and working collaboratively to implement new initiatives Conducting proactive sales activity to secure new business and retain existing accounts, including targeted telesales, showrounds, and appointments Maintaining strong awareness of competitor activity and taking a proactive, creative approach to staying ahead of the market Representing the venue at networking events, fam trips, wedding showcases, and fairs Managing reactive sales activity, including handling enquiries and producing compelling proposals within agreed response times Effective diary management, including internal client bookings Following up enquiries and proposals and arranging site inspections to drive conversion Achieving agreed sales targets through strong conversion performance Leading daily, weekly, and monthly sales meetings, including weekly forecasts and monthly reviews Ensuring all promotions are effectively implemented and demonstrate return on investment Participating in central sales campaigns and initiatives Producing accurate sales reports and forecasts with clear proactive plans for future months Monitoring team performance, conversion rates, and venue standards, including exceeding mystery shopper benchmarks Managing the day-to-day performance of the onsite Event Planner, including regular 1:1s, training, and development plans Demonstrating a consistent "can do" and solutions-focused approach Key Responsibilities Achievement of the C&E sales budget Delivery of the wedding sales strategy Ownership of the venue's sales and marketing plan Management of marketing and promotional activity, ensuring all websites and online listings are up to date and on brand Management and delivery of local corporate account plans (in collaboration with the BDM) Oversight of both proactive and reactive sales activity, including internal bookings Production of accurate sales reports and forecasts and delivery of venue performance standards Management of the onsite C&E Event Planner Ongoing communication with the central sales team and Head of Business Development Experience Required Previous experience within hospitality sales Minimum of 2 years' experience in a similar role Strong working knowledge of key market segments, particularly weddings Awareness of local, national, and global wedding industry trends Good working knowledge of sales systems and Microsoft 365 Proven experience managing and developing a team to achieve and exceed targets Excellent written and verbal communication skills Strong commercial awareness with an understanding of the relationship between sales and profitability About Us Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com SU Venues Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities

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