Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Senior Category Manager Somerset Hybrid Are you a commercially sharp, people-focused Category leader ready to take ownership of a high-impact, growth-driving category? This is a brilliant opportunity to join our client at their Head Office in Somerset, leading a strategically significant category that sits right at the heart of the business's future growth ambitions. Reporting to the Director of Trading, you'll have full P&L accountability and the platform to shape, influence and elevate a powerhouse category across the organisation. The Opportunity As Senior Category Manager, you'll: Own and evolve the category strategy, aligning it to wider business objectives and market opportunity Lead at Board and Senior Leadership level, presenting performance, risks and growth plans with confidence Drive sustainable sales, margin and working capital performance Build and nurture strong supplier partnerships, negotiating best-in-class commercial terms Champion innovation - from new product introduction to phasing out underperforming SKUs Collaborate cross-functionally across Trading, Supply Chain, Marketing, Finance and Digital Lead, inspire and develop a high-performing team, creating a culture of accountability, agility and excellence You'll deputise for the Director of Trading when required and play a key role within the wider Trading leadership team. What We're Looking For You'll likely be operating as a Senior Buyer, Category Manager or similar within a retail environment, with: A proven track record of delivering category growth Strong commercial acumen and full P&L management experience Excellent supplier negotiation and influencing skills Advanced financial and analytical capability Experience leading and developing high-performing teams The ability to translate strategy into clear, focused action Experience with digital tools, data analytics and modern procurement platforms would be highly advantageous. Why Join? Beyond the opportunity to truly shape a category and influence at senior level, the benefits package is exceptional: 33 days' holiday (including bank holidays, with 5 flexible days) Hybrid working Discretionary bonus Company car car allowance Private medical cover (individual and family options) 20% discount Enhanced family leave EV scheme Share save scheme and award-winning Pension In-house training and development opportunities This is a role for a commercially driven, strategic thinker who thrives on ownership, influence and leading from the front. If you're ready to take your category leadership to the next level within a fast-paced, ambitious retail environment, I'd love to hear from you. Please get in touch for a confidential conversation. BH35647
May 05, 2026
Full time
Senior Category Manager Somerset Hybrid Are you a commercially sharp, people-focused Category leader ready to take ownership of a high-impact, growth-driving category? This is a brilliant opportunity to join our client at their Head Office in Somerset, leading a strategically significant category that sits right at the heart of the business's future growth ambitions. Reporting to the Director of Trading, you'll have full P&L accountability and the platform to shape, influence and elevate a powerhouse category across the organisation. The Opportunity As Senior Category Manager, you'll: Own and evolve the category strategy, aligning it to wider business objectives and market opportunity Lead at Board and Senior Leadership level, presenting performance, risks and growth plans with confidence Drive sustainable sales, margin and working capital performance Build and nurture strong supplier partnerships, negotiating best-in-class commercial terms Champion innovation - from new product introduction to phasing out underperforming SKUs Collaborate cross-functionally across Trading, Supply Chain, Marketing, Finance and Digital Lead, inspire and develop a high-performing team, creating a culture of accountability, agility and excellence You'll deputise for the Director of Trading when required and play a key role within the wider Trading leadership team. What We're Looking For You'll likely be operating as a Senior Buyer, Category Manager or similar within a retail environment, with: A proven track record of delivering category growth Strong commercial acumen and full P&L management experience Excellent supplier negotiation and influencing skills Advanced financial and analytical capability Experience leading and developing high-performing teams The ability to translate strategy into clear, focused action Experience with digital tools, data analytics and modern procurement platforms would be highly advantageous. Why Join? Beyond the opportunity to truly shape a category and influence at senior level, the benefits package is exceptional: 33 days' holiday (including bank holidays, with 5 flexible days) Hybrid working Discretionary bonus Company car car allowance Private medical cover (individual and family options) 20% discount Enhanced family leave EV scheme Share save scheme and award-winning Pension In-house training and development opportunities This is a role for a commercially driven, strategic thinker who thrives on ownership, influence and leading from the front. If you're ready to take your category leadership to the next level within a fast-paced, ambitious retail environment, I'd love to hear from you. Please get in touch for a confidential conversation. BH35647
Content Project Manager - Digital Screens & Campaigns Nottingham Hybrid (4 days office, 1 day WFH) Full-time, Permanent- Mon-Fri, 9:00-17:30 Salary - Negotiable dept on exp Are you a driven, detail-obsessed Content Project Manager with a creative agency background? Do you thrive in a fast-paced environment where no two days look the same? We have an exciting opportunity for a talented campaign and content professional to join a specialist digital screens team, delivering high-impact content for major clients across the UK. This is a hands-on, client-facing role at the heart of a busy production and creative operation -ideal for someone who loves the buzz of agency life, takes real pride in flawless delivery, and knows how to keep multiple projects moving at pace. THE OPPORTUNITY You will take ownership of digital content projects and campaigns from first brief to final pixel managing timelines, budgets, creative resources, and client relationships simultaneously. You will act as the central point of coordination between clients, creative teams, and production, ensuring every project lands on screen on time, on budget, and to an exceptional standard. If you are the kind of person who pre-empts problems before they happen, communicates clearly under pressure, and brings structure and calm to a busy project environment -we want to hear from you. KEY RESPONSIBILITIES End-to-end management of digital content projects and campaigns - from briefing through production to final on-screen delivery Owning project timelines, budgets, and resource allocation across multiple concurrent campaigns Briefing, directing, and coordinating internal creative, studio, and production teams to ensure efficient workflow and on-time delivery Compiling and managing content schedules, briefing the internal scheduling team accordingly Building and maintaining strong day-to-day client relationships -managing expectations, providing proactive updates, and attending briefing and review meetings Inputting, tracking, and managing all project activity within CRM and CMS systems Balancing competing priorities across cost, time, and quality -making clear, confident decisions when trade-offs are required Identifying and implementing improvements to production workflows and content delivery processes Supporting estimating, scoping, and commercial management of projects SKILLS & EXPERIENCE REQUIRED Demonstrable experience managing digital content production from brief to delivery across multiple simultaneous projects Strong working knowledge of creative and production processes -able to brief designers, producers, and studio teams with clarity and confidence Excellent organisational skills with a sharp eye for detail -nothing gets missed on your watch Exceptional written and verbal communication skills - confident presenting to clients and collaborating across teams Proficient in Microsoft Office 365 - essential for day-to-day project management and reporting Hands-on experience with CRM and CMS platforms Commercially aware - understands budgets, estimates, and the value of delivering a great client experience Cool-headed under pressure with strong problem-solving instincts A natural collaborator and leader -able to motivate and direct others without losing momentum YOU MIGHT CURRENTLY BE WORKING AS A: Content Project Manager or Senior Content Executive in a creative or digital agency Campaign Manager or Campaign Executive managing multi-channel content delivery Digital Producer overseeing creative production workflows Traffic or Studio Manager with client-facing project responsibilities Marketing Project Manager within an agency or in-house brand team WHY THIS ROLE STANDS OUT Work on high-profile campaigns for major UK clients Join a specialist, growing team in an exciting and evolving sector Real variety - no two projects or campaigns are the same A clear, important role with genuine ownership and accountability Hybrid working with a collaborative, fast-paced office culture Interested? Call TurnerFox Recruitment or email your CV
May 05, 2026
Full time
Content Project Manager - Digital Screens & Campaigns Nottingham Hybrid (4 days office, 1 day WFH) Full-time, Permanent- Mon-Fri, 9:00-17:30 Salary - Negotiable dept on exp Are you a driven, detail-obsessed Content Project Manager with a creative agency background? Do you thrive in a fast-paced environment where no two days look the same? We have an exciting opportunity for a talented campaign and content professional to join a specialist digital screens team, delivering high-impact content for major clients across the UK. This is a hands-on, client-facing role at the heart of a busy production and creative operation -ideal for someone who loves the buzz of agency life, takes real pride in flawless delivery, and knows how to keep multiple projects moving at pace. THE OPPORTUNITY You will take ownership of digital content projects and campaigns from first brief to final pixel managing timelines, budgets, creative resources, and client relationships simultaneously. You will act as the central point of coordination between clients, creative teams, and production, ensuring every project lands on screen on time, on budget, and to an exceptional standard. If you are the kind of person who pre-empts problems before they happen, communicates clearly under pressure, and brings structure and calm to a busy project environment -we want to hear from you. KEY RESPONSIBILITIES End-to-end management of digital content projects and campaigns - from briefing through production to final on-screen delivery Owning project timelines, budgets, and resource allocation across multiple concurrent campaigns Briefing, directing, and coordinating internal creative, studio, and production teams to ensure efficient workflow and on-time delivery Compiling and managing content schedules, briefing the internal scheduling team accordingly Building and maintaining strong day-to-day client relationships -managing expectations, providing proactive updates, and attending briefing and review meetings Inputting, tracking, and managing all project activity within CRM and CMS systems Balancing competing priorities across cost, time, and quality -making clear, confident decisions when trade-offs are required Identifying and implementing improvements to production workflows and content delivery processes Supporting estimating, scoping, and commercial management of projects SKILLS & EXPERIENCE REQUIRED Demonstrable experience managing digital content production from brief to delivery across multiple simultaneous projects Strong working knowledge of creative and production processes -able to brief designers, producers, and studio teams with clarity and confidence Excellent organisational skills with a sharp eye for detail -nothing gets missed on your watch Exceptional written and verbal communication skills - confident presenting to clients and collaborating across teams Proficient in Microsoft Office 365 - essential for day-to-day project management and reporting Hands-on experience with CRM and CMS platforms Commercially aware - understands budgets, estimates, and the value of delivering a great client experience Cool-headed under pressure with strong problem-solving instincts A natural collaborator and leader -able to motivate and direct others without losing momentum YOU MIGHT CURRENTLY BE WORKING AS A: Content Project Manager or Senior Content Executive in a creative or digital agency Campaign Manager or Campaign Executive managing multi-channel content delivery Digital Producer overseeing creative production workflows Traffic or Studio Manager with client-facing project responsibilities Marketing Project Manager within an agency or in-house brand team WHY THIS ROLE STANDS OUT Work on high-profile campaigns for major UK clients Join a specialist, growing team in an exciting and evolving sector Real variety - no two projects or campaigns are the same A clear, important role with genuine ownership and accountability Hybrid working with a collaborative, fast-paced office culture Interested? Call TurnerFox Recruitment or email your CV
Marketing Director (Interim) Retail Cheshire Salary + 100k Immediate Start Required We are partnering with a well established, multi channel retail business to appoint an Interim Marketing Director to lead brand, marketing and customer strategy during a key period of transformation and growth. This is a high impact role for a commercially driven Interim Marketing Director who can balance strategic thinking with hands on delivery. You will take ownership of brand direction, customer engagement and marketing performance, ensuring a clear, consistent and compelling proposition across all channels. The Interim Marketing Director will play a critical role in modernising the brand, driving customer loyalty and aligning marketing activity to wider commercial objectives. The Role: The Interim Marketing Director will act as the central brand owner across the business, responsible for defining and delivering a clear brand vision while driving marketing effectiveness and customer engagement. Working closely with senior stakeholders, the Interim Marketing Director will lead the development of brand strategy, oversee campaign delivery and embed a customer first mindset across all marketing activity. This is a broad role spanning brand, CRM, creative and campaign delivery, ideal for someone who enjoys operating at both strategic and operational level. Key Responsibilities Define and lead the overall brand strategy, ensuring consistency across all customer touchpoints Develop and deliver forward thinking marketing plans aligned to commercial objectives Act as the guardian of brand tone of voice, messaging and visual identity across all channels Drive the evolution of CRM and customer insight capabilities to improve targeting, engagement and retention Use data and analytics to inform decision making and optimise marketing performance Develop customer propositions for key audiences, improving relevance and effectiveness across channels Lead all creative output including campaigns, in store materials, print, packaging and digital content Work closely with product and buying teams to shape product storytelling and own label positioning Own the marketing critical path, ensuring campaigns are delivered on time, on budget and to a high standard Lead key marketing and brand transformation projects including digital content, brand repositioning and automation initiatives Manage and develop the marketing team, creating a high performing, accountable and collaborative culture Work cross functionally with senior stakeholders to ensure alignment between marketing and wider business goals What We're Looking For Proven experience operating as a Marketing Director or in a senior marketing leadership role within a retail or consumer business Strong commercial mindset with a track record of driving growth through brand and marketing strategy Ability to operate both strategically and hands on, comfortable getting into the detail when required Strong experience across brand, CRM, customer engagement and multi channel campaign delivery Data driven with the ability to translate insight into actionable marketing plans Confident stakeholder manager, able to influence at board level and across multiple teams Creative thinker with the ability to modernise and evolve brand positioning Experienced people leader with a focus on team development and performance Comfortable working in a fast paced environment with multiple priorities Apply today to find out more! BH36121
May 05, 2026
Contractor
Marketing Director (Interim) Retail Cheshire Salary + 100k Immediate Start Required We are partnering with a well established, multi channel retail business to appoint an Interim Marketing Director to lead brand, marketing and customer strategy during a key period of transformation and growth. This is a high impact role for a commercially driven Interim Marketing Director who can balance strategic thinking with hands on delivery. You will take ownership of brand direction, customer engagement and marketing performance, ensuring a clear, consistent and compelling proposition across all channels. The Interim Marketing Director will play a critical role in modernising the brand, driving customer loyalty and aligning marketing activity to wider commercial objectives. The Role: The Interim Marketing Director will act as the central brand owner across the business, responsible for defining and delivering a clear brand vision while driving marketing effectiveness and customer engagement. Working closely with senior stakeholders, the Interim Marketing Director will lead the development of brand strategy, oversee campaign delivery and embed a customer first mindset across all marketing activity. This is a broad role spanning brand, CRM, creative and campaign delivery, ideal for someone who enjoys operating at both strategic and operational level. Key Responsibilities Define and lead the overall brand strategy, ensuring consistency across all customer touchpoints Develop and deliver forward thinking marketing plans aligned to commercial objectives Act as the guardian of brand tone of voice, messaging and visual identity across all channels Drive the evolution of CRM and customer insight capabilities to improve targeting, engagement and retention Use data and analytics to inform decision making and optimise marketing performance Develop customer propositions for key audiences, improving relevance and effectiveness across channels Lead all creative output including campaigns, in store materials, print, packaging and digital content Work closely with product and buying teams to shape product storytelling and own label positioning Own the marketing critical path, ensuring campaigns are delivered on time, on budget and to a high standard Lead key marketing and brand transformation projects including digital content, brand repositioning and automation initiatives Manage and develop the marketing team, creating a high performing, accountable and collaborative culture Work cross functionally with senior stakeholders to ensure alignment between marketing and wider business goals What We're Looking For Proven experience operating as a Marketing Director or in a senior marketing leadership role within a retail or consumer business Strong commercial mindset with a track record of driving growth through brand and marketing strategy Ability to operate both strategically and hands on, comfortable getting into the detail when required Strong experience across brand, CRM, customer engagement and multi channel campaign delivery Data driven with the ability to translate insight into actionable marketing plans Confident stakeholder manager, able to influence at board level and across multiple teams Creative thinker with the ability to modernise and evolve brand positioning Experienced people leader with a focus on team development and performance Comfortable working in a fast paced environment with multiple priorities Apply today to find out more! BH36121
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
May 05, 2026
Full time
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
Strategic Account Manager Leading Pricing & Commodity Data Provider - Energy Sector £65,000 Base + Uncapped Commission OTE £95,000+ Central London (Hybrid Working) About the Company Our client is a globally recognised provider of pricing, market intelligence, business information and events for the energy sector. Following 30% revenue growth last year , the business is continuing its expansion and is now investing in its UK commercial team. As part of this growth, they are hiring a Strategic Account Manager to manage, develop and grow a high-value portfolio across the EMEA region , working with some of the most influential organisations in energy and commodities. Why This Role? This is a high-impact, consultative account management role offering excellent earning potential, clear career progression , and the chance to work with market-leading products used by major banks, trading houses and commodity producers worldwide. What's in It for You? £65,000 base salary Uncapped commission - realistic OTE £95,000+ Company pension scheme Private health insurance Life assurance Subsidised gym membership 25 days' holiday + bank holidays Outstanding training and long-term career development The Role: Strategic Account Manager Based in Central London (3 days per week in the office), you will join a high-performing sales and account management team. You'll receive first-class onboarding and training, before taking ownership of a £1.2m+ portfolio of mid-sized strategic accounts across EMEA. Your focus will be on retention, expansion, and long-term value creation , helping clients maximise the value of a market-leading data and intelligence platform. Key Responsibilities Manage, grow and develop an existing account portfolio worth £1.2m+ Drive revenue growth through renewals, upselling, cross-selling and license expansion Build trusted, long-term relationships with senior stakeholders Maintain a strong pipeline to consistently exceed revenue targets Understand clients' evolving business and technology needs through a consultative approach Represent the company at industry events and conferences Collaborate effectively with internal teams to deliver exceptional client outcomes Your Skills & Experience 3+ years' experience in Account Management & Business Development Proven success in subscription-based, SaaS, business information or data sales Strong track record of meeting and exceeding revenue targets Experience selling business intelligence, market data or pricing information (essential) Highly motivated, commercially driven and curious about markets Degree educated Excellent communication, organisation and time management skills Team-oriented with a strong results mindset Experience in energy commodities or a Price Reporting Agency (PRA) is advantageous but not essential Interested? If you're an ambitious account manager looking to join a market-leading brand where your performance is rewarded and your career can accelerate, we'd love to hear from you. ABR Associates Ltd acts as an Employment Agency for permanent roles across Media, Digital, Technology/SaaS, Market Research, Events and Business Information. Due to high application volumes, only shortlisted candidates will be contacted.
May 05, 2026
Full time
Strategic Account Manager Leading Pricing & Commodity Data Provider - Energy Sector £65,000 Base + Uncapped Commission OTE £95,000+ Central London (Hybrid Working) About the Company Our client is a globally recognised provider of pricing, market intelligence, business information and events for the energy sector. Following 30% revenue growth last year , the business is continuing its expansion and is now investing in its UK commercial team. As part of this growth, they are hiring a Strategic Account Manager to manage, develop and grow a high-value portfolio across the EMEA region , working with some of the most influential organisations in energy and commodities. Why This Role? This is a high-impact, consultative account management role offering excellent earning potential, clear career progression , and the chance to work with market-leading products used by major banks, trading houses and commodity producers worldwide. What's in It for You? £65,000 base salary Uncapped commission - realistic OTE £95,000+ Company pension scheme Private health insurance Life assurance Subsidised gym membership 25 days' holiday + bank holidays Outstanding training and long-term career development The Role: Strategic Account Manager Based in Central London (3 days per week in the office), you will join a high-performing sales and account management team. You'll receive first-class onboarding and training, before taking ownership of a £1.2m+ portfolio of mid-sized strategic accounts across EMEA. Your focus will be on retention, expansion, and long-term value creation , helping clients maximise the value of a market-leading data and intelligence platform. Key Responsibilities Manage, grow and develop an existing account portfolio worth £1.2m+ Drive revenue growth through renewals, upselling, cross-selling and license expansion Build trusted, long-term relationships with senior stakeholders Maintain a strong pipeline to consistently exceed revenue targets Understand clients' evolving business and technology needs through a consultative approach Represent the company at industry events and conferences Collaborate effectively with internal teams to deliver exceptional client outcomes Your Skills & Experience 3+ years' experience in Account Management & Business Development Proven success in subscription-based, SaaS, business information or data sales Strong track record of meeting and exceeding revenue targets Experience selling business intelligence, market data or pricing information (essential) Highly motivated, commercially driven and curious about markets Degree educated Excellent communication, organisation and time management skills Team-oriented with a strong results mindset Experience in energy commodities or a Price Reporting Agency (PRA) is advantageous but not essential Interested? If you're an ambitious account manager looking to join a market-leading brand where your performance is rewarded and your career can accelerate, we'd love to hear from you. ABR Associates Ltd acts as an Employment Agency for permanent roles across Media, Digital, Technology/SaaS, Market Research, Events and Business Information. Due to high application volumes, only shortlisted candidates will be contacted.
Senior Finance Manager Wilmslow (3 days, 2 days remote) £70,000 - £75,000 plus bonus Privately Owned Investment Group We are working with a privately owned investment group based in Wilmslow to appoint a Senior Finance Manager into a newly created role, supporting a high-calibre Finance Director. This is a unique opportunity to join a fast-moving, multi-entity environment with exposure across investments, property and operating businesses, all within a highly flexible and entrepreneurial setting. The Role You will take ownership of the day-to-day finance function, ensuring accurate reporting, strong controls and clear financial insight across a complex group structure. Working closely with the Finance Director, you will play a key role in building a robust, scalable finance function. Key responsibilities Ownership of month-end and management reporting Managing multi-entity accounting and intercompany processes Leading cashflow forecasting and treasury management Supporting budgeting and forecasting Embedding controls, governance and financial discipline Overseeing payroll, expenses and operational finance Acting as a key point of contact for external advisers and stakeholders The Opportunity This is not a standard Senior Finance Manager role. You will operate at the centre of a diverse and evolving group structure, gaining exposure to: Investment and portfolio businesses Property and asset-backed structures Strategic financial decision-making alongside senior leadership The role offers genuine scope to shape the finance function and support the next phase of growth. The Person Qualified accountant (ACA / ACCA / CIMA) with: Experience in a multi-entity or complex environment Strong grounding in financial control, reporting and cash management High levels of attention to detail and discretion The ability to operate autonomously in a fast-paced setting Strong Excel and systems capability Experience within a family office, investment, or owner-led business would be highly advantageous. Salary & Benefits £70,000 - £80,000 base salary Bonus Flexible working (3 days in the office, 2 remote) Strong long-term progression under an experienced Finance Director Why Apply? High exposure role with real breadth across finance, investments and operations Opportunity to build and improve a finance function Work directly with senior leadership in a trusted, high-impact position Flexible working environment in a premium Wilmslow location Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35695
May 05, 2026
Full time
Senior Finance Manager Wilmslow (3 days, 2 days remote) £70,000 - £75,000 plus bonus Privately Owned Investment Group We are working with a privately owned investment group based in Wilmslow to appoint a Senior Finance Manager into a newly created role, supporting a high-calibre Finance Director. This is a unique opportunity to join a fast-moving, multi-entity environment with exposure across investments, property and operating businesses, all within a highly flexible and entrepreneurial setting. The Role You will take ownership of the day-to-day finance function, ensuring accurate reporting, strong controls and clear financial insight across a complex group structure. Working closely with the Finance Director, you will play a key role in building a robust, scalable finance function. Key responsibilities Ownership of month-end and management reporting Managing multi-entity accounting and intercompany processes Leading cashflow forecasting and treasury management Supporting budgeting and forecasting Embedding controls, governance and financial discipline Overseeing payroll, expenses and operational finance Acting as a key point of contact for external advisers and stakeholders The Opportunity This is not a standard Senior Finance Manager role. You will operate at the centre of a diverse and evolving group structure, gaining exposure to: Investment and portfolio businesses Property and asset-backed structures Strategic financial decision-making alongside senior leadership The role offers genuine scope to shape the finance function and support the next phase of growth. The Person Qualified accountant (ACA / ACCA / CIMA) with: Experience in a multi-entity or complex environment Strong grounding in financial control, reporting and cash management High levels of attention to detail and discretion The ability to operate autonomously in a fast-paced setting Strong Excel and systems capability Experience within a family office, investment, or owner-led business would be highly advantageous. Salary & Benefits £70,000 - £80,000 base salary Bonus Flexible working (3 days in the office, 2 remote) Strong long-term progression under an experienced Finance Director Why Apply? High exposure role with real breadth across finance, investments and operations Opportunity to build and improve a finance function Work directly with senior leadership in a trusted, high-impact position Flexible working environment in a premium Wilmslow location Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35695
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
May 05, 2026
Full time
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
May 05, 2026
Full time
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
May 05, 2026
Full time
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
May 05, 2026
Full time
Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
May 04, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
May 04, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
National Account Manager Benefits £45K-£65K salary DOE 5% discretionary bonus Hybrid working: 4 office days, 1 home day Free onsite parking Supportive, inclusive culture aligned with company values Role Purpose The National Account Manager (NAM) leads strategic commercial relationships with key national retail and wholesale partners. The role drives profitable growth, builds long-term customer partnerships, and ensures commercial excellence across assigned accounts. Acting as the link between senior leadership and the sales organisation, the postholder develops and delivers joint business plans, manages full P&L responsibility, and oversees execution across in-store and digital channels. The NAM also supports the development of high-performing account teams and promotes data-driven, customer-centric decision-making. Key Responsibilities Build and manage strong commercial relationships with national customers, serving as the main contact for strategy, category reviews, and supply chain collaboration. Lead pricing, terms, contract, and promotional negotiations to deliver mutual value. Develop and execute Joint Business Plans (JBPs) aligned with business goals. Own full P&L for assigned accounts, achieving targets for revenue, volume, margin, and trade spend. Identify growth opportunities through distribution gains, NPD, and promotional programmes. Analyse performance, market trends, and competitor activity to inform strategy. Deliver accurate forecasting and partner with supply chain teams to maintain service levels. Manage and optimise trade spend, ensuring ROI and continuous improvement. Work cross-functionally with Marketing, Category, Finance, and Supply Chain to deliver customer initiatives. Lead internal account reviews, presenting insights, risks, and opportunities to senior stakeholders. Ensure flawless execution across stores and online, including pricing, merchandising, and activation. Resolve compliance issues promptly and maintain documentation for audit requirements. Core Attributes Takes full ownership of commercial performance and proactively identifies risks and opportunities. Builds trusted partnerships and leads high-impact negotiations confidently. Creates compelling commercial plans that deliver profitable growth. Applies data, insight, and CRM tools to drive forecasting and performance improvement. Demonstrates strong financial acumen across P&L, margin, and trade spend. Leads teams with clarity and ambition, fostering a high-performance culture. Tackles underperformance quickly with effective corrective actions. Collaborates effectively across teams to align strategy and ensure delivery excellence. Required Skills & Experience Essential Strong sales leadership and people management experience. Proven commercial track record delivering revenue, margin, and profitable growth. Experience managing national accounts and complex negotiations. Advanced negotiation, influencing, and value-based selling skills. Expertise in forecasting, budgeting, and performance management. Strong analytical ability with CRM and sales data tools. Excellent communication, presentation, and stakeholder engagement skills. Experience influencing senior leadership. Degree in Business, Marketing, Management, or equivalent experience. Desirable Experience in senior sales leadership roles Exposure to category development, innovation, or cross-functional commercial projects.
May 04, 2026
Full time
National Account Manager Benefits £45K-£65K salary DOE 5% discretionary bonus Hybrid working: 4 office days, 1 home day Free onsite parking Supportive, inclusive culture aligned with company values Role Purpose The National Account Manager (NAM) leads strategic commercial relationships with key national retail and wholesale partners. The role drives profitable growth, builds long-term customer partnerships, and ensures commercial excellence across assigned accounts. Acting as the link between senior leadership and the sales organisation, the postholder develops and delivers joint business plans, manages full P&L responsibility, and oversees execution across in-store and digital channels. The NAM also supports the development of high-performing account teams and promotes data-driven, customer-centric decision-making. Key Responsibilities Build and manage strong commercial relationships with national customers, serving as the main contact for strategy, category reviews, and supply chain collaboration. Lead pricing, terms, contract, and promotional negotiations to deliver mutual value. Develop and execute Joint Business Plans (JBPs) aligned with business goals. Own full P&L for assigned accounts, achieving targets for revenue, volume, margin, and trade spend. Identify growth opportunities through distribution gains, NPD, and promotional programmes. Analyse performance, market trends, and competitor activity to inform strategy. Deliver accurate forecasting and partner with supply chain teams to maintain service levels. Manage and optimise trade spend, ensuring ROI and continuous improvement. Work cross-functionally with Marketing, Category, Finance, and Supply Chain to deliver customer initiatives. Lead internal account reviews, presenting insights, risks, and opportunities to senior stakeholders. Ensure flawless execution across stores and online, including pricing, merchandising, and activation. Resolve compliance issues promptly and maintain documentation for audit requirements. Core Attributes Takes full ownership of commercial performance and proactively identifies risks and opportunities. Builds trusted partnerships and leads high-impact negotiations confidently. Creates compelling commercial plans that deliver profitable growth. Applies data, insight, and CRM tools to drive forecasting and performance improvement. Demonstrates strong financial acumen across P&L, margin, and trade spend. Leads teams with clarity and ambition, fostering a high-performance culture. Tackles underperformance quickly with effective corrective actions. Collaborates effectively across teams to align strategy and ensure delivery excellence. Required Skills & Experience Essential Strong sales leadership and people management experience. Proven commercial track record delivering revenue, margin, and profitable growth. Experience managing national accounts and complex negotiations. Advanced negotiation, influencing, and value-based selling skills. Expertise in forecasting, budgeting, and performance management. Strong analytical ability with CRM and sales data tools. Excellent communication, presentation, and stakeholder engagement skills. Experience influencing senior leadership. Degree in Business, Marketing, Management, or equivalent experience. Desirable Experience in senior sales leadership roles Exposure to category development, innovation, or cross-functional commercial projects.
Join a 5 Star Best Place to Work Digital Agency Looking to take ownership of high-performing paid media campaigns while working in an agency that genuinely puts people first? Were partnering with Distinctly , an award-winning independent digital marketing agency with a 5 star Glassdoor rating, multiple Best Workplace awards (including Women, Wellbeing and Marketing & Media), and a culture built on t click apply for full job details
May 04, 2026
Full time
Join a 5 Star Best Place to Work Digital Agency Looking to take ownership of high-performing paid media campaigns while working in an agency that genuinely puts people first? Were partnering with Distinctly , an award-winning independent digital marketing agency with a 5 star Glassdoor rating, multiple Best Workplace awards (including Women, Wellbeing and Marketing & Media), and a culture built on t click apply for full job details
Are you a senior income generation leader ready to build something joined up, ambitious, and sustainable? We re looking for a Head of Income Growth to lead integrated fundraising, marketing, and communications across the Age UK Oxfordshire group, helping deliver our Strategy to 2030: For a fairer later life. This is a new, pivotal leadership role. Working closely with the CEO, you ll bring clarity, focus and momentum to how we grow income, strengthen our public profile, and deepen relationships with supporters, volunteers, and communities. Location; Hybrid (minimum 3 days a week in the Abingdon Office) Contract; Permanent Hours; Full time, 35 hours a week (0.8FTE to be considered) Salary; circa £55,000 per annum What You ll Do: Lead the development and delivery of a clear, evidence based income growth strategy, diversifying, and growing income streams Hold overall accountability for fundraising, marketing and communications, ensuring they operate as a coherent, integrated system Grow and engage our community of supporters, donors, volunteers, ambassadors and advocates, increasing participation and long term value Use data, insight, and performance discipline to improve return on investment and keep a clear grip on income and engagement Lead, develop and inspire a multi disciplinary team, building confidence, capability, and shared ownership of results Act as the charity s most senior income and external engagement lead, working with trustees to raise profile, credibility, and influence What You ll Bring: Substantial senior level experience in income generation, marketing, communications, or supporter growth, ideally across more than one discipline A strong track record of developing and delivering income or growth strategy aligned to organisational purpose Experience leading and integrating teams to deliver measurable results Confidence using insight, data and evidence to inform decisions and report performance at leadership and Board level Excellent communication and influencing skills, with the ability to build trust across staff, volunteers and trustees This is an exciting opportunity to shape a new, senior role in a trusted, forward thinking local charity with an appetite for change. If you re motivated by impact, clarity, and collective success, we d love to hear from you. This new role is an investment and will lead a step change in line with our Underpinning Principles (above) and staff expressed appetite for clearer, more joined up external engagement. The postholder will lead on two strategic priorities: To diversify and grow income by strengthening our public profile, propositions, and routes to support. To increase voluntary support by growing and energising our community of supporters, volunteers, and ambassadors. Interviews. First interviews will be held on Tuesday 2nd June, with second interviews being held on Tuesday 9th June. Job Purpose: Working closely with the CEO to ensure the charity s ambitions, as described in the Strategy to 2030 and the Plan on a Page are delivered, the role holder will proactively lead integrated fundraising, marketing, and communications work. The role is pivotal in aligning planning and tactical decisions to build a sustainable income engine, strengthening the charity s profile, performance, and impact at scale. Role Description 1. Income strategy and delivery Lead the development and delivery of a clear, evidence based income growth strategy, diversifying and growing income streams to deliver the charity s agreed income ambitions and reduce reliance on any single source. 2. Integrated fundraising, marketing, and communications Hold full accountability for all fundraising, marketing and communications activity, ensuring strategy, brand, propositions, campaigns, and channels are integrated, coherent and focused on measurable impact. 3. Supporter growth and engagement Grow and deepen relationships with supporters, including donors, volunteers, ambassadors and advocates, increasing participation, loyalty, and lifetime value in line with our strategic ambitions. 4. Insight, data, and performance discipline Use insight, data, and performance management to inform decision making, strengthen propositions, improve return on investment, and give the CEO and Board a clear grip on income and engagement performance. 5. Leadership, culture, and capability Lead and line manage all fundraising, marketing and communications staff, setting clear priorities, expectations and accountability, and building a confident, high performing culture aligned with the organisation s values and Principles. 6. Organisational leadership and profile raising Act as the organisation s most senior income and external engagement leader, working closely with the CEO and trustees to raise the charity s profile, influence, and credibility, contributing actively to collective leadership and strategic delivery. The above list is comprehensive but not exhaustive. You will be expected to undertake other responsibilities, reasonable and relevant to the role. NB. The postholder is expected to ensure full compliance with Charity Commission guidance and the Fundraising Regulator s Code of Fundraising Practice, and to apply recognised sector best practice in all fundraising, marketing and communications activity, safeguarding public trust, the charity s reputation, and regulatory standing. Person Specification: Qualifications a) Educated to degree level or demonstrable equivalent (i.e. capacity to learn at pace, analyse information, apply insight, exercise judgement, and sustain delivery through complexity and challenge). b) Professional qualification in a relevant field (e.g. fundraising, marketing, communications), and membership of a relevant professional body (e.g. IoF, CIM) Desirable: Evidence of accredited continuous professional development (Level 7), e.g. digital transformation, data led growth, commercial strategy. Experience c) Substantial senior level experience across most areas of income generation, including at least two from: voluntary income (e.g. trusts & foundations, legacies, individuals, community) marketing and communications supporter or audience growth and engagement digital fundraising or campaigns brand, proposition, or programme development d) Proven experience of successfully leading multi-disciplinary teams and managing people, including line management and leadership through influence/matrix working to deliver shared outcomes. e) Experience demonstrating a strong understanding of integrated income and engagement models, with proficiency in leading fundraising, marketing, and communications as a joined up system rather than discrete functions. f) A proven record of developing and implementing income or growth strategy aligned to organisational purpose, values and long term direction, including delivering measurable results or step change improvement. Desirable: Demonstrable success delivering income growth, diversification, or transformation in a VCSE or mission driven organisation operating at scale. Knowledge g) Strong grip of contemporary fundraising, marketing, communications models, inc. audience led growth, brand led fundraising, digital, data driven approaches. h) Knowledge of the regulatory, ethical and governance framework for fundraising in the UK, inc. Charity Commission guidance and Fundraising Regulator s Code. i) Knowledge of risk management, public trust considerations, and safeguarding principles as they apply to fundraising, communications, public facing activity. j) Awareness of current VCSE sector trends, income challenges and emerging best practice in income generation, supporter engagement and profile raising. Desirable: Authoritative knowledge level in one or more specialist areas e.g. major giving, digital fundraising, brand and communications strategy, income diversification Skills k) Strategic and analytical thinking skills, with the ability to set direction, prioritise effectively and translate strategy into delivery at pace. l) Excellent communication skills, including the ability to present complex information, develop compelling narratives and write credible Board level papers. m) Advanced interpersonal and influencing skills, able to build strong relationships, collaborate across functions and influence stakeholders, including trustees. n) Excellent organisational and planning skills, including leading and delivering programmes of work, managing competing priorities and meeting deadlines. o) Advanced people leadership and team development skills, including leading high performing teams through change, integration, and growth. p) Strong capability in using data, insight, and evidence (e.g. income metrics, ROI, pipeline performance, benchmarks) to plan, monitor, report and make decisions. q) Ability to establish professional credibility quickly and operate effectively with staff, volunteers, managers, and trustees across the organisation and externally. r) High-level of self awareness and commitment to continuous professional and personal development. s) Commitment to justice . click apply for full job details
May 04, 2026
Full time
Are you a senior income generation leader ready to build something joined up, ambitious, and sustainable? We re looking for a Head of Income Growth to lead integrated fundraising, marketing, and communications across the Age UK Oxfordshire group, helping deliver our Strategy to 2030: For a fairer later life. This is a new, pivotal leadership role. Working closely with the CEO, you ll bring clarity, focus and momentum to how we grow income, strengthen our public profile, and deepen relationships with supporters, volunteers, and communities. Location; Hybrid (minimum 3 days a week in the Abingdon Office) Contract; Permanent Hours; Full time, 35 hours a week (0.8FTE to be considered) Salary; circa £55,000 per annum What You ll Do: Lead the development and delivery of a clear, evidence based income growth strategy, diversifying, and growing income streams Hold overall accountability for fundraising, marketing and communications, ensuring they operate as a coherent, integrated system Grow and engage our community of supporters, donors, volunteers, ambassadors and advocates, increasing participation and long term value Use data, insight, and performance discipline to improve return on investment and keep a clear grip on income and engagement Lead, develop and inspire a multi disciplinary team, building confidence, capability, and shared ownership of results Act as the charity s most senior income and external engagement lead, working with trustees to raise profile, credibility, and influence What You ll Bring: Substantial senior level experience in income generation, marketing, communications, or supporter growth, ideally across more than one discipline A strong track record of developing and delivering income or growth strategy aligned to organisational purpose Experience leading and integrating teams to deliver measurable results Confidence using insight, data and evidence to inform decisions and report performance at leadership and Board level Excellent communication and influencing skills, with the ability to build trust across staff, volunteers and trustees This is an exciting opportunity to shape a new, senior role in a trusted, forward thinking local charity with an appetite for change. If you re motivated by impact, clarity, and collective success, we d love to hear from you. This new role is an investment and will lead a step change in line with our Underpinning Principles (above) and staff expressed appetite for clearer, more joined up external engagement. The postholder will lead on two strategic priorities: To diversify and grow income by strengthening our public profile, propositions, and routes to support. To increase voluntary support by growing and energising our community of supporters, volunteers, and ambassadors. Interviews. First interviews will be held on Tuesday 2nd June, with second interviews being held on Tuesday 9th June. Job Purpose: Working closely with the CEO to ensure the charity s ambitions, as described in the Strategy to 2030 and the Plan on a Page are delivered, the role holder will proactively lead integrated fundraising, marketing, and communications work. The role is pivotal in aligning planning and tactical decisions to build a sustainable income engine, strengthening the charity s profile, performance, and impact at scale. Role Description 1. Income strategy and delivery Lead the development and delivery of a clear, evidence based income growth strategy, diversifying and growing income streams to deliver the charity s agreed income ambitions and reduce reliance on any single source. 2. Integrated fundraising, marketing, and communications Hold full accountability for all fundraising, marketing and communications activity, ensuring strategy, brand, propositions, campaigns, and channels are integrated, coherent and focused on measurable impact. 3. Supporter growth and engagement Grow and deepen relationships with supporters, including donors, volunteers, ambassadors and advocates, increasing participation, loyalty, and lifetime value in line with our strategic ambitions. 4. Insight, data, and performance discipline Use insight, data, and performance management to inform decision making, strengthen propositions, improve return on investment, and give the CEO and Board a clear grip on income and engagement performance. 5. Leadership, culture, and capability Lead and line manage all fundraising, marketing and communications staff, setting clear priorities, expectations and accountability, and building a confident, high performing culture aligned with the organisation s values and Principles. 6. Organisational leadership and profile raising Act as the organisation s most senior income and external engagement leader, working closely with the CEO and trustees to raise the charity s profile, influence, and credibility, contributing actively to collective leadership and strategic delivery. The above list is comprehensive but not exhaustive. You will be expected to undertake other responsibilities, reasonable and relevant to the role. NB. The postholder is expected to ensure full compliance with Charity Commission guidance and the Fundraising Regulator s Code of Fundraising Practice, and to apply recognised sector best practice in all fundraising, marketing and communications activity, safeguarding public trust, the charity s reputation, and regulatory standing. Person Specification: Qualifications a) Educated to degree level or demonstrable equivalent (i.e. capacity to learn at pace, analyse information, apply insight, exercise judgement, and sustain delivery through complexity and challenge). b) Professional qualification in a relevant field (e.g. fundraising, marketing, communications), and membership of a relevant professional body (e.g. IoF, CIM) Desirable: Evidence of accredited continuous professional development (Level 7), e.g. digital transformation, data led growth, commercial strategy. Experience c) Substantial senior level experience across most areas of income generation, including at least two from: voluntary income (e.g. trusts & foundations, legacies, individuals, community) marketing and communications supporter or audience growth and engagement digital fundraising or campaigns brand, proposition, or programme development d) Proven experience of successfully leading multi-disciplinary teams and managing people, including line management and leadership through influence/matrix working to deliver shared outcomes. e) Experience demonstrating a strong understanding of integrated income and engagement models, with proficiency in leading fundraising, marketing, and communications as a joined up system rather than discrete functions. f) A proven record of developing and implementing income or growth strategy aligned to organisational purpose, values and long term direction, including delivering measurable results or step change improvement. Desirable: Demonstrable success delivering income growth, diversification, or transformation in a VCSE or mission driven organisation operating at scale. Knowledge g) Strong grip of contemporary fundraising, marketing, communications models, inc. audience led growth, brand led fundraising, digital, data driven approaches. h) Knowledge of the regulatory, ethical and governance framework for fundraising in the UK, inc. Charity Commission guidance and Fundraising Regulator s Code. i) Knowledge of risk management, public trust considerations, and safeguarding principles as they apply to fundraising, communications, public facing activity. j) Awareness of current VCSE sector trends, income challenges and emerging best practice in income generation, supporter engagement and profile raising. Desirable: Authoritative knowledge level in one or more specialist areas e.g. major giving, digital fundraising, brand and communications strategy, income diversification Skills k) Strategic and analytical thinking skills, with the ability to set direction, prioritise effectively and translate strategy into delivery at pace. l) Excellent communication skills, including the ability to present complex information, develop compelling narratives and write credible Board level papers. m) Advanced interpersonal and influencing skills, able to build strong relationships, collaborate across functions and influence stakeholders, including trustees. n) Excellent organisational and planning skills, including leading and delivering programmes of work, managing competing priorities and meeting deadlines. o) Advanced people leadership and team development skills, including leading high performing teams through change, integration, and growth. p) Strong capability in using data, insight, and evidence (e.g. income metrics, ROI, pipeline performance, benchmarks) to plan, monitor, report and make decisions. q) Ability to establish professional credibility quickly and operate effectively with staff, volunteers, managers, and trustees across the organisation and externally. r) High-level of self awareness and commitment to continuous professional and personal development. s) Commitment to justice . click apply for full job details
Head of Field Sales (England) - Playground Equipment Industry Location: Central England Industry leading salary (dependent on experience) + Generous uncapped Commission + Car + Private Healthcare If you have a passion for sales and have a track record of exceeding targets and building successful teams, we want to hear from you! Our benefits include: Private Medical Insurance plus Health Cash Plan Access to our Employee Assistance Programme (EAP) which can assist you with any personal or professional problems 24 hours a day, 365 days a year Enjoy 25 days of holiday per year, in addition to statutory bank holidays. BIG birthdays ending in a zero, will receive an additional day holiday Highstreet discounts and gym discounts app At Playdale Playgrounds we are a dynamic, international business currently in over 50 countries, that design, manufacture, and install fun, exciting, outdoor playground equipment. We pride ourselves on creating thrilling, innovative, and educational outdoor play equipment that makes children smile all over the world. We are now looking for an experienced National Field Sales Manager to head up our field sales team in the Playground Equipment industry, and continue to drive our growth strategy. The ideal candidate will have experience in managing a team of sales professionals and be able to effectively lead and drive sales growth. Key Responsibilities: • Manage a team of sales representatives (6 and growing!) across England • Develop and execute sales strategies to drive growth in key accounts • Build and maintain relationships with key customers, understand their needs and tailor solutions to meet those needs • Work with marketing and product development teams to identify market trends and opportunities • Monitor and analyse sales performance metrics to ensure goals are met or exceeded • Develop and maintain a deep understanding of the playground equipment industry, competitive landscape and customer needs • Provide regular feedback to senior management on market trends, competitive intelligence, and customer needs • Strong IT skills with an interest in improving efficiencies by digitalisation. Requirements: • Bachelor's degree / qualifications in business, sales or related field • Proven experience as a sales manager, with key account management responsibilities • Experience in the playground equipment industry is a plus • Strong leadership and communication skills • Experience of managing and motivating a sales team • Experience with CRM software and sales data analysis • Strong negotiation and problem-solving skills • Ability to travel frequently within England, and therefore centrally based is preferable. Apply now and join a dynamic, friendly team in the Playground Equipment industry!
May 04, 2026
Full time
Head of Field Sales (England) - Playground Equipment Industry Location: Central England Industry leading salary (dependent on experience) + Generous uncapped Commission + Car + Private Healthcare If you have a passion for sales and have a track record of exceeding targets and building successful teams, we want to hear from you! Our benefits include: Private Medical Insurance plus Health Cash Plan Access to our Employee Assistance Programme (EAP) which can assist you with any personal or professional problems 24 hours a day, 365 days a year Enjoy 25 days of holiday per year, in addition to statutory bank holidays. BIG birthdays ending in a zero, will receive an additional day holiday Highstreet discounts and gym discounts app At Playdale Playgrounds we are a dynamic, international business currently in over 50 countries, that design, manufacture, and install fun, exciting, outdoor playground equipment. We pride ourselves on creating thrilling, innovative, and educational outdoor play equipment that makes children smile all over the world. We are now looking for an experienced National Field Sales Manager to head up our field sales team in the Playground Equipment industry, and continue to drive our growth strategy. The ideal candidate will have experience in managing a team of sales professionals and be able to effectively lead and drive sales growth. Key Responsibilities: • Manage a team of sales representatives (6 and growing!) across England • Develop and execute sales strategies to drive growth in key accounts • Build and maintain relationships with key customers, understand their needs and tailor solutions to meet those needs • Work with marketing and product development teams to identify market trends and opportunities • Monitor and analyse sales performance metrics to ensure goals are met or exceeded • Develop and maintain a deep understanding of the playground equipment industry, competitive landscape and customer needs • Provide regular feedback to senior management on market trends, competitive intelligence, and customer needs • Strong IT skills with an interest in improving efficiencies by digitalisation. Requirements: • Bachelor's degree / qualifications in business, sales or related field • Proven experience as a sales manager, with key account management responsibilities • Experience in the playground equipment industry is a plus • Strong leadership and communication skills • Experience of managing and motivating a sales team • Experience with CRM software and sales data analysis • Strong negotiation and problem-solving skills • Ability to travel frequently within England, and therefore centrally based is preferable. Apply now and join a dynamic, friendly team in the Playground Equipment industry!
WHO WE ARE AVA & UP Productions is in the business of making moments. We are part creative agency, part cultural institution - built to connect audiences and brands with music, fashion, and youth culture through experiences that endure long after the lights go down. UP Productions is the agency engine at our core, specialising in the design and delivery of real-world brand experiences. Working across conferences, retail pop-ups, and large-scale event activations, we provide end-to-end services - strategy, creative, design, production, and operations - translating bold ideas into cultural engagement and measurable impact. From intimate brand activations to multi-city touring productions, we don't do ordinary. And we don't work with people who do either. Our mission is to instigate innovation, collaborate with artistic talent, and develop culture through creative arts, music, design, and discussion. AVA Festival & Conference is the flagship expression of that mission. Founded by UP Productions in 2015, AVA was built with two distinct identities: an International Showcase Festival & Conference operating as a ticketed event, alongside community-focused conference and free fringe programme operating as a not-for-profit. What began as a one-day, single-venue event with 1,500 attendees has grown over the past decade into a 30,000+ attendee, multi-venue celebration of Audio-Visual Arts - spanning Belfast and London, with satellite events worldwide and a global online audience of over 25 million viewers. We're growing our commercial division and looking for a Senior Operations & Partnerships Manager to sit at the heart of our partner relationships and event delivery machine. THE ROLE This is a dual-focus position - part partnership & relationship builder, part operational engine. You'll identify commercial relationships, pitch and secure long-term partners, and manage retained commercial contracts through to on-the-ground activation, while also owning the systems and processes that keep our commercial operations running smoothly. You'll be detail-oriented, always with a commercial lens. Leading the operations of all of our AVA & UP Productions events and bars, co-ordinating our teams, you'll bring partner commitments to life across physical and digital touch-points - on-site at our events and in the room when it matters, constantly thinking about how we create more value for our audience, our business, and the partners who trust us. Above all, you'll bring a genuine growth mindset. You'll be eager to help build the business, push boundaries, and evolve our offering - spotting opportunities others miss and having the drive and creativity to pursue them. WHAT YOU WILL OWN > PARTNERSHIP MANAGEMENT 50% Day-to-day management of commercial & operational partners, ensuring rights and obligations are fulfilled Building long-term relationships that drive satisfaction, renewal, and genuine commercial value Drafting agreements, ensuring all parties are aligned, and deliverables achievable. Regular reporting, recaps, and insights shared with partners and internal teams Planning and executing partner campaigns across physical activations, digital, and event platforms Acting as on-site partner liaison at our live events, ensuring seamless delivery on the ground Close collaboration with our events and operations teams to execute rights efficiently Supporting the Founder & Marketing sales cycle Building our media partnerships in collaboration with the marketing department. Contributing ideas to expand our commercial and experiential offering WHAT YOU WILL OWN > COMMERCIAL OPERATIONS 50% Continue to develope, whilst maintaining internal systems and trackers for real-time visibility of commercial activity Creating and implementing a consolidated asset mix as our event portfolio grows, creating value for our partners. Leading asset delivery - from rights creation through to execution with event and production teams Working with delivery partners and licensees to activate rights on the ground Cross-functional collaboration across the bars, marketing, production, and talent teams for cohesive activations Owning the event, bar & partnership delivery budget, supplier relations, forecasting, and reporting to the Founder & CEO Identifying suppliers, and building long-term valued relationships & economies of scale. Map staffing and recruitment requirements, supporting managers with the interview process Evolving the company playbook and seek support to implement company policies, presenting and disseminating to the team WHAT WE ARE LOOKING FOR EXPERIENCE 8+ years in event operations & partnerships Senior-level background Large, fast-moving bars Premium F&B events across UK & Ireland Sponsorship / account management Live events or entertainment Agency management On-site activation delivery £1m+ Budget ownership SKILLS Multiple stakeholder management Relationship building Project management CRM systems, including Notion Google Workspace Commercial instinct Detailed Contract Management Confident communicator Rippling HR WHAT YOU GET Discretionary bonus scheme TOIL for all live event days 25 days paid holiday + bank holidays Social events & free tickets to events Competitive pension plan Training & professional development Enhanced parental leave Flexible working structure An inclusive, collaborative & creative working environment OUR COMMITMENT UP Productions & AVA is an equal opportunities employer. We actively encourage applications from people of all backgrounds, experiences, and perspectives. We know that the best teams are built on diversity of thought, and we're committed to creating a workplace where everyone feels respected, included, and able to do their best work.
May 04, 2026
Full time
WHO WE ARE AVA & UP Productions is in the business of making moments. We are part creative agency, part cultural institution - built to connect audiences and brands with music, fashion, and youth culture through experiences that endure long after the lights go down. UP Productions is the agency engine at our core, specialising in the design and delivery of real-world brand experiences. Working across conferences, retail pop-ups, and large-scale event activations, we provide end-to-end services - strategy, creative, design, production, and operations - translating bold ideas into cultural engagement and measurable impact. From intimate brand activations to multi-city touring productions, we don't do ordinary. And we don't work with people who do either. Our mission is to instigate innovation, collaborate with artistic talent, and develop culture through creative arts, music, design, and discussion. AVA Festival & Conference is the flagship expression of that mission. Founded by UP Productions in 2015, AVA was built with two distinct identities: an International Showcase Festival & Conference operating as a ticketed event, alongside community-focused conference and free fringe programme operating as a not-for-profit. What began as a one-day, single-venue event with 1,500 attendees has grown over the past decade into a 30,000+ attendee, multi-venue celebration of Audio-Visual Arts - spanning Belfast and London, with satellite events worldwide and a global online audience of over 25 million viewers. We're growing our commercial division and looking for a Senior Operations & Partnerships Manager to sit at the heart of our partner relationships and event delivery machine. THE ROLE This is a dual-focus position - part partnership & relationship builder, part operational engine. You'll identify commercial relationships, pitch and secure long-term partners, and manage retained commercial contracts through to on-the-ground activation, while also owning the systems and processes that keep our commercial operations running smoothly. You'll be detail-oriented, always with a commercial lens. Leading the operations of all of our AVA & UP Productions events and bars, co-ordinating our teams, you'll bring partner commitments to life across physical and digital touch-points - on-site at our events and in the room when it matters, constantly thinking about how we create more value for our audience, our business, and the partners who trust us. Above all, you'll bring a genuine growth mindset. You'll be eager to help build the business, push boundaries, and evolve our offering - spotting opportunities others miss and having the drive and creativity to pursue them. WHAT YOU WILL OWN > PARTNERSHIP MANAGEMENT 50% Day-to-day management of commercial & operational partners, ensuring rights and obligations are fulfilled Building long-term relationships that drive satisfaction, renewal, and genuine commercial value Drafting agreements, ensuring all parties are aligned, and deliverables achievable. Regular reporting, recaps, and insights shared with partners and internal teams Planning and executing partner campaigns across physical activations, digital, and event platforms Acting as on-site partner liaison at our live events, ensuring seamless delivery on the ground Close collaboration with our events and operations teams to execute rights efficiently Supporting the Founder & Marketing sales cycle Building our media partnerships in collaboration with the marketing department. Contributing ideas to expand our commercial and experiential offering WHAT YOU WILL OWN > COMMERCIAL OPERATIONS 50% Continue to develope, whilst maintaining internal systems and trackers for real-time visibility of commercial activity Creating and implementing a consolidated asset mix as our event portfolio grows, creating value for our partners. Leading asset delivery - from rights creation through to execution with event and production teams Working with delivery partners and licensees to activate rights on the ground Cross-functional collaboration across the bars, marketing, production, and talent teams for cohesive activations Owning the event, bar & partnership delivery budget, supplier relations, forecasting, and reporting to the Founder & CEO Identifying suppliers, and building long-term valued relationships & economies of scale. Map staffing and recruitment requirements, supporting managers with the interview process Evolving the company playbook and seek support to implement company policies, presenting and disseminating to the team WHAT WE ARE LOOKING FOR EXPERIENCE 8+ years in event operations & partnerships Senior-level background Large, fast-moving bars Premium F&B events across UK & Ireland Sponsorship / account management Live events or entertainment Agency management On-site activation delivery £1m+ Budget ownership SKILLS Multiple stakeholder management Relationship building Project management CRM systems, including Notion Google Workspace Commercial instinct Detailed Contract Management Confident communicator Rippling HR WHAT YOU GET Discretionary bonus scheme TOIL for all live event days 25 days paid holiday + bank holidays Social events & free tickets to events Competitive pension plan Training & professional development Enhanced parental leave Flexible working structure An inclusive, collaborative & creative working environment OUR COMMITMENT UP Productions & AVA is an equal opportunities employer. We actively encourage applications from people of all backgrounds, experiences, and perspectives. We know that the best teams are built on diversity of thought, and we're committed to creating a workplace where everyone feels respected, included, and able to do their best work.
We have an exciting opportunity for a proactive and experienced Account Manager to join our dynamic and forward-thinking Commercial team within the Cement Division of Breedon Group. Covering the North of England and Scotland, this role offers the chance to make a tangible impact on our business while advancing your career in a supportive and innovative environment. As Commercial Account Manager, you will play a pivotal role in driving sales and volume growth by managing existing key accounts, identifying new opportunities, and targeting new markets. You will support the achievement of Breedon's strategic objectives by leveraging your industry expertise and staying informed about major projects across your region. Key Responsibilities Building and nurturing strong relationships with key customer accounts, fostering trust and loyalty to secure long-term partnerships. Proactive approach to structured and targeted call planning. Developing and executing strategic Key Account Management Plans to deliver measurable results for both Breedon and its customers. Identifying and targeting new markets and opportunities to drive sustainable business growth. Collaborating with Logistics and Supply Chain teams to ensure consistent service delivery and alignment with market demands. Providing accurate sales forecasts, account updates, and insights into market trends to support business planning and decision-making. Acting as a positive, professional point of contact for customers and internal stakeholders, resolving queries promptly and ensuring optimum service levels. Skills, Knowledge & Expertise We are seeking a results-driven and adaptable individual who values building strong customer relationships and is passionate about delivering exceptional service. This role requires someone who thrives in a challenging environment, embraces forward-thinking approaches, and demonstrates a personable and professional attitude. The ideal candidate will bring the following skills, knowledge, and experience Highly self-motivated individual Proven experience in managing sales pipelines, developing business plans, and driving revenue growth. A strong understanding of decision-making processes within sales channels, with demonstrable success in influencing and navigating customer decisions. Ability to excel under pressure and consistently deliver results in high-demand environments. Exceptional communication, presentation, and negotiation skills, including the ability to present technical information in a clear and engaging manner. A customer-focused mindset with a passion for delivering outstanding service and building lasting relationships. Strong IT skills, with the ability to produce and analyse data, and create detailed reports. A valid driver's license. A minimum of 3 years' experience in an external account management position is desirable. The successful candidate will be expected to travel and stay away from home as required to meet business needs. They must also demonstrate flexibility to accommodate customer requirements, which may occasionally fall outside of standard working hours. Our Values At Breedon Group, we pride ourselves on living by our four simple values: We keep it simple. We make it happen. We show we care. We strive to improve. These values guide every aspect of what we do and are the foundation of our success. Why Join Us? At Breedon Group, our mission is to make a material difference in the lives of our colleagues, customers, and communities. We are committed to meaningful relationships, sustainability, and creating opportunities for growth. By joining us, you will : Be part of a business that empowers its people and values their contributions. Play a key role in shaping the future of our business through innovation and collaboration. Contribute to a company that prioritises sustainability, balancing economic, social, and environmental impacts to benefit all stakeholders. This is an opportunity to leave your mark and grow within a supportive and forward-thinking organisation. Job Benefits Company car or car allowance Company pension Bonus scheme Holiday buy scheme Life assurance Share Save Scheme Enhanced Maternity, Paternity & Adoption schemes Volunteering policy Health & wellbeing initiatives Employee discount schemes Digital GP
May 04, 2026
Full time
We have an exciting opportunity for a proactive and experienced Account Manager to join our dynamic and forward-thinking Commercial team within the Cement Division of Breedon Group. Covering the North of England and Scotland, this role offers the chance to make a tangible impact on our business while advancing your career in a supportive and innovative environment. As Commercial Account Manager, you will play a pivotal role in driving sales and volume growth by managing existing key accounts, identifying new opportunities, and targeting new markets. You will support the achievement of Breedon's strategic objectives by leveraging your industry expertise and staying informed about major projects across your region. Key Responsibilities Building and nurturing strong relationships with key customer accounts, fostering trust and loyalty to secure long-term partnerships. Proactive approach to structured and targeted call planning. Developing and executing strategic Key Account Management Plans to deliver measurable results for both Breedon and its customers. Identifying and targeting new markets and opportunities to drive sustainable business growth. Collaborating with Logistics and Supply Chain teams to ensure consistent service delivery and alignment with market demands. Providing accurate sales forecasts, account updates, and insights into market trends to support business planning and decision-making. Acting as a positive, professional point of contact for customers and internal stakeholders, resolving queries promptly and ensuring optimum service levels. Skills, Knowledge & Expertise We are seeking a results-driven and adaptable individual who values building strong customer relationships and is passionate about delivering exceptional service. This role requires someone who thrives in a challenging environment, embraces forward-thinking approaches, and demonstrates a personable and professional attitude. The ideal candidate will bring the following skills, knowledge, and experience Highly self-motivated individual Proven experience in managing sales pipelines, developing business plans, and driving revenue growth. A strong understanding of decision-making processes within sales channels, with demonstrable success in influencing and navigating customer decisions. Ability to excel under pressure and consistently deliver results in high-demand environments. Exceptional communication, presentation, and negotiation skills, including the ability to present technical information in a clear and engaging manner. A customer-focused mindset with a passion for delivering outstanding service and building lasting relationships. Strong IT skills, with the ability to produce and analyse data, and create detailed reports. A valid driver's license. A minimum of 3 years' experience in an external account management position is desirable. The successful candidate will be expected to travel and stay away from home as required to meet business needs. They must also demonstrate flexibility to accommodate customer requirements, which may occasionally fall outside of standard working hours. Our Values At Breedon Group, we pride ourselves on living by our four simple values: We keep it simple. We make it happen. We show we care. We strive to improve. These values guide every aspect of what we do and are the foundation of our success. Why Join Us? At Breedon Group, our mission is to make a material difference in the lives of our colleagues, customers, and communities. We are committed to meaningful relationships, sustainability, and creating opportunities for growth. By joining us, you will : Be part of a business that empowers its people and values their contributions. Play a key role in shaping the future of our business through innovation and collaboration. Contribute to a company that prioritises sustainability, balancing economic, social, and environmental impacts to benefit all stakeholders. This is an opportunity to leave your mark and grow within a supportive and forward-thinking organisation. Job Benefits Company car or car allowance Company pension Bonus scheme Holiday buy scheme Life assurance Share Save Scheme Enhanced Maternity, Paternity & Adoption schemes Volunteering policy Health & wellbeing initiatives Employee discount schemes Digital GP
CRO Manager London - Hybrid - 3x a week Up to £55,000 This is an opportunity to step into a senior CRO role within a boutique, premium performance marketing consultancy where experimentation sits at the heart of commercial decision making. You will own end-to-end experimentation programmes, work directly with ambitious clients, and play a visible role in shaping how conversion optimisation drives growth. The Company They are a fast-growing performance marketing consultancy operating at the intersection of strategy, experimentation, analytics, and digital performance. The business works with well known, fast growth brands across sectors including entertainment, publishing, ecommerce, B2B, and travel. With a strong data driven culture and a reputation for award winning work, they offer the feel of an in-house team while retaining the variety and pace of agency life. The Role Own full end to end experimentation programmes across multiple client accounts Lead quantitative and qualitative research to uncover insight and opportunity Translate data and behavioural insight into commercially impactful test hypotheses Prioritise test ideas based on potential uplift, effort, and strategic value Manage the setup, execution, and analysis of experiments using industry leading testing tools Partner closely with clients as an extension of their internal teams Collaborate with analytics, development, and other marketing specialists to deliver robust testing frameworks Communicate results clearly, focusing on learning, impact, and next steps Your Skills & Experience Strong commercial experience in conversion rate optimisation or experimentation Confidence working with large datasets and web analytics platforms such as GA4 or Adobe Analytics Hands on experience with testing and personalisation tools such as Optimizely, VWO, or similar Proven ability to manage the full experimentation lifecycle from insight through to analysis A technical and analytical mindset with curiosity for new platforms and methodologies Comfortable working directly with clients and senior stakeholders What They Offer Exposure to a wide variety of high profile, fast growth clients Clear opportunities to broaden skills across CRO, analytics, and wider digital strategy Supportive, non hierarchical culture with strong learning and development focus How to Apply Apply now to explore how this CRO Manager role could accelerate your career in experimentation and data driven growth.
May 03, 2026
Full time
CRO Manager London - Hybrid - 3x a week Up to £55,000 This is an opportunity to step into a senior CRO role within a boutique, premium performance marketing consultancy where experimentation sits at the heart of commercial decision making. You will own end-to-end experimentation programmes, work directly with ambitious clients, and play a visible role in shaping how conversion optimisation drives growth. The Company They are a fast-growing performance marketing consultancy operating at the intersection of strategy, experimentation, analytics, and digital performance. The business works with well known, fast growth brands across sectors including entertainment, publishing, ecommerce, B2B, and travel. With a strong data driven culture and a reputation for award winning work, they offer the feel of an in-house team while retaining the variety and pace of agency life. The Role Own full end to end experimentation programmes across multiple client accounts Lead quantitative and qualitative research to uncover insight and opportunity Translate data and behavioural insight into commercially impactful test hypotheses Prioritise test ideas based on potential uplift, effort, and strategic value Manage the setup, execution, and analysis of experiments using industry leading testing tools Partner closely with clients as an extension of their internal teams Collaborate with analytics, development, and other marketing specialists to deliver robust testing frameworks Communicate results clearly, focusing on learning, impact, and next steps Your Skills & Experience Strong commercial experience in conversion rate optimisation or experimentation Confidence working with large datasets and web analytics platforms such as GA4 or Adobe Analytics Hands on experience with testing and personalisation tools such as Optimizely, VWO, or similar Proven ability to manage the full experimentation lifecycle from insight through to analysis A technical and analytical mindset with curiosity for new platforms and methodologies Comfortable working directly with clients and senior stakeholders What They Offer Exposure to a wide variety of high profile, fast growth clients Clear opportunities to broaden skills across CRO, analytics, and wider digital strategy Supportive, non hierarchical culture with strong learning and development focus How to Apply Apply now to explore how this CRO Manager role could accelerate your career in experimentation and data driven growth.