84 jobs found

Amazon Account Manager (Ecommerce) Salary: Competitive Location: West Midlands (Hybrid options available dependent on business needs) Represented by: SFR Recruitment Solutions SFR Recruitment Solutions are working on behalf of an important and well-established client within the security and hardware sector to recruit an Amazon Account Manager. This is a fantastic opportunity to take full ownership of a key ecommerce channel, driving growth across Amazon s European marketplaces while working closely with internal stakeholders across sales, marketing, supply chain, and finance. The Role You will be responsible for the end-to-end commercial management of the Amazon platform, leading strategy, performance, and execution to maximise revenue, profitability, and brand presence. Key Responsibilities Develop and deliver a channel growth strategy aligned to wider business objectives Own sales targets, revenue forecasting, and P&L performance Manage Amazon Vendor Central operations, including forecasting, stock performance, and operational metrics Lead commercial discussions including cost, terms, and ongoing account development Optimise product listings: titles, descriptions, imagery, A+ content, and SEO Analyse data to improve search visibility, conversion rates, and overall performance Plan and execute major promotional events (Prime Day, Black Friday, etc.) Work closely with Marketing to deliver high-impact digital campaigns and advertising (AMS/AMC) Collaborate with Supply Chain and Demand Planning to ensure strong availability and forecasting accuracy Partner with Finance on pricing strategy, profitability, and reporting Deliver regular performance reporting, insights, and recommendations Monitor competitor activity, market trends, and category performance Skills & Experience Essential: Proven experience managing Amazon accounts (Vendor Central and/or Seller Central) Strong commercial mindset with experience managing targets and performance Excellent analytical ability with a data-driven approach Strong understanding of ecommerce, digital merchandising, and online marketing Confident communicator with strong stakeholder management skills Desirable: Experience within hardware, home improvement, consumer goods, or technical product sectors Knowledge of Amazon Advertising tools Exposure to international Amazon marketplaces Personal Attributes Results-driven with strong commercial focus Highly organised and capable of managing multiple priorities Proactive and solutions-oriented Collaborative and able to work cross-functionally Adaptable within a fast-paced environment Interested? For a confidential discussion, please contact: Matthew SFR Recruitment Solutions Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction Vacancies and Specification Positions within: Door, window, Hardware, Ironmongery, Locks, Fenestration, Hinges, Architectural, Interior Products, Access Control, Fire, Security, Building Products, Fixing, Fasteners, Construction

Senior Management Accountant Manchester Hybrid (3 days office) 55,000 - 65,000 + 24 days holiday + 8 bank holidays, bonus and strong benefits package Financial Services The Company This is a well-established UK-based financial services business supporting a large and diverse customer base through its credit and lending solutions. The business has a strong track record of growth and innovation, with a clear strategy focused on expanding its financial services offering and enhancing data-led decision-making. The organisation places a strong emphasis on inclusivity, customer experience and continuous improvement, with a collaborative culture that encourages challenge, development and progression. The finance function plays a key role in driving performance and supporting strategic growth, offering strong exposure to senior stakeholders. The Role Lead the preparation, governance and delivery of monthly management accounts for the financial services division Provide detailed analysis on performance vs prior period and budget, including clear commentary on key variances Oversee weekly KPI reporting, analysing trends and presenting insights to senior stakeholders Produce high-quality reporting packs for monthly committee meetings, including presenting results Business partner with senior stakeholders across financial services, ensuring clear understanding of financial performance Support regulatory reporting requirements, including FCA reporting Take ownership of balance sheet controls, identifying risks and ensuring robust reconciliation processes Act as a key contact for audit, including year-end and interim processes, and preparation of technical papers (including IFRS 9) Drive continuous improvement across reporting, processes and financial controls Manage and develop a direct report, supporting their progression and performance About You Qualified accountant (ACA preferred) Strong experience within financial services Solid understanding of IFRS 9 and expected credit loss (ECL) methodologies Proven ability to analyse complex financial data and communicate insights to non-finance stakeholders Strong commercial awareness with high attention to detail Advanced Excel skills, with SQL and Oracle experience beneficial Confident stakeholder manager, able to influence at senior level Track record of improving processes and driving efficiencies within finance What's on Offer 55,000 - 65,000 Base salary Hybrid working (minimum 3 days in the office) 24 days holiday + bank holidays Annual bonus scheme Pension contribution up to 8% Private medical insurance and life assurance Clear opportunities for career progression within a growing business Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35863 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information

We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters. Working with different teams across the charity, you'll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You'll also work with external agencies on our campaigns. Activities in the acquisition portfolio are diverse; from developing the donor's online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity. As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPls. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda. The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals. You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments. Key Responsibilities: Campaign Management Plan, manage and deliver successful campaigns across a range of channels including digital and print. Successful management of agencies and suppliers; ensuring relationships are effective and productive. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor's online user journey. Continuous improvement through test and learn principles across all activities. Integration of campaigns across the charity to drive maximum value. Development of compelling communications and materials to support all activities Planning and Budgeting KPI tracking, trend analysis and interrogation of results at all levels. Live programme optimisation to ensure targets are met. Input to annual planning and development of individual giving campaigns. Assist Supporter Acquisition Manager with compilation of detailed income and expenditure campaign budgets. Work with Supporter Acquisition Manager in developing the Acquisition programme and strategy. Input to monthly forecasting and regular reporting across a range of financial and non-financial KPl's. Finance and Reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting - such as opt-in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets. Understanding of compliance and best practice in fundraising and direct marketing. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Digital campaign/ web page management. Budget management. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Excellent written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Use of CRM or database systems. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £30,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 25th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.

Legacy Marketing Manager. Salary: £48,000 - £51,300 per annum dependant on experience. Location: Remote. Monthly travel to London will be required. Contract: Permanent 35 hours per week. Benefits: 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. Gain professional qualifications and excellent training/development opportunities. Flexible maternity, adoption, and paternity packages. Pension with up to 7% employer contribution with included life assurance cover. Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts. Why Action for Children? Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. Join our Fundraising Team! We re looking for an experienced Legacy Marketing Manager with proven expertise across all aspects of legacy marketing to lead and grow our legacy programme, ensuring long term sustainable income for the organisation. You ll be responsible for developing and delivering strategic legacy marketing plans that drive both acquisition and stewardship, combining strong internal relationship building with insight led marketing to maximise impact. How you'll help to create brighter futures Developing Action for Children s short term and long-term planning of marketing legacy strategies to maximise the potential of legacy income. Directly manage a team of professional fundraisers. Effectively manage the legacy acquisition and retention campaigns. Drive robust and insight-led supporter-centred journeys to maximise engagement. Lead the Legacy Marketing team to successfully achieve set targets and KPIs. Produce regular and consistent financial and activity reports for Management and other Senior Managers. Build effective and efficient relationships with prospective supporters, legacy pledgers, staff, and solicitors. Let's talk about you Must have Legacy Marketing experience (including digital) and demonstratable application to drive revenues in a complex organisation collaborating with many stakeholders. Charity legislation, best practice guidelines and other regulatory requirements to charitable fundraising activity, or the intellectual capacity to acquire it. Demonstrable understanding of the importance of brand to legacy success and how to apply through a marketing role. Intellectual capacity to understand and appreciate the motivations of donors, supporters, and volunteers. Apply principles of good customer care and the accountabilities of a charity to its donors, supporters, and volunteers. Proven experience and success of managing & developing fundraisers and or marketing experts to drive income performance. Please see the Job Description for the full list of accountabilities and requirements. Closing Date: Friday 15th May 2026. Interviews will be week commencing 1st June 2026 via MS Teams. Please note we are unable to offer visa sponsorship for this role. Diversity, equality, and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Want to know more about Action for Children? Find us on Linkedin, Facebook or YouTube to get to know us better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. BDO has ideas at the heart of what it does - "Ideas, People, Trust" is our tagline. This position will help transform those ideas into tangible and demonstrable innovation and change within the company and with our clients, often through digital services and products. You will be helping build the BDO of the Future. Basically, turning ideas into reality. In this role you'll: Help drive innovation - both mindset and practical delivery - throughout BDO's 8,000 employees and at all levels. Help the business areas create and define new opportunities, innovations and assess whether digital products can help deliver benefits for these areas. Help the business define the benefits of the change, short and long term, tangible and intangible and assess priority. Help to administer the internal innovation platform for all users, including helping people set innovation challenges and managing the ideas generated. Assist the Product Owner where required in our Agile/SCRUM development process, and interface into our internal and external development teams. Ensure the product is complete - i.e. the business strategy, the product specification, the business case and the technical requirements match the delivered solution, both commercially and technically. Liaise with the Business Relationship Managers to help manage the pipeline of incoming products, PoCs/prototypes and technology requests. Support them with captivating content to extend the reach of innovation within business units. Help manage the firm's innovation community to communicate our product roadmap, and help develop new ideas and possible products. Help arrange and deliver learning and training across a range of skills and levels, in order to increase uptake of delivered innovation, and to improve our Digital Mindset and client experience. You'll be someone with: A passion for innovation and product development, from concept to delivery to ownership, with a demonstrable track record of successful products. The ability to champion ideas, innovation, digital, mobile and AI in a professional services environment. The ability to contribute to all aspects of digital product development, incl. business planning, costs/revenue projections, marketing/comms, operational planning, product requirements (including writing epics/features/stories and managing the product backlog), liaising with development teams and solution architects, change control, project timescales and costs, UX/UI and digital design, customer feedback and co-creation. Excellent knowledge of digital and mobile product creation, with attention to detail and the desire for products to look fantastic and delight customers. The ability to work with both internal delivery teams and external suppliers (including scouting, selection, managing commercial terms as well as actual delivery). The ability to manage challenging ideas full lifecycle, i.e. from idea to product. Product Management and Product Owner experience and qualifications. Knowledge of the professional services sector, specifically accountancy areas of tax, audit and advisory, and the associated trends and products (desirable) Knowledge of innovation and product development lifecycles, product design and delivery methodology The ability to organise product portfolio and manage backlog of change. General agile delivery and management skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Senior Category Manager Somerset Hybrid Are you a commercially sharp, people-focused Category leader ready to take ownership of a high-impact, growth-driving category? This is a brilliant opportunity to join our client at their Head Office in Somerset, leading a strategically significant category that sits right at the heart of the business's future growth ambitions. Reporting to the Director of Trading, you'll have full P&L accountability and the platform to shape, influence and elevate a powerhouse category across the organisation. The Opportunity As Senior Category Manager, you'll: Own and evolve the category strategy, aligning it to wider business objectives and market opportunity Lead at Board and Senior Leadership level, presenting performance, risks and growth plans with confidence Drive sustainable sales, margin and working capital performance Build and nurture strong supplier partnerships, negotiating best-in-class commercial terms Champion innovation - from new product introduction to phasing out underperforming SKUs Collaborate cross-functionally across Trading, Supply Chain, Marketing, Finance and Digital Lead, inspire and develop a high-performing team, creating a culture of accountability, agility and excellence You'll deputise for the Director of Trading when required and play a key role within the wider Trading leadership team. What We're Looking For You'll likely be operating as a Senior Buyer, Category Manager or similar within a retail environment, with: A proven track record of delivering category growth Strong commercial acumen and full P&L management experience Excellent supplier negotiation and influencing skills Advanced financial and analytical capability Experience leading and developing high-performing teams The ability to translate strategy into clear, focused action Experience with digital tools, data analytics and modern procurement platforms would be highly advantageous. Why Join? Beyond the opportunity to truly shape a category and influence at senior level, the benefits package is exceptional: 33 days' holiday (including bank holidays, with 5 flexible days) Hybrid working Discretionary bonus Company car car allowance Private medical cover (individual and family options) 20% discount Enhanced family leave EV scheme Share save scheme and award-winning Pension In-house training and development opportunities This is a role for a commercially driven, strategic thinker who thrives on ownership, influence and leading from the front. If you're ready to take your category leadership to the next level within a fast-paced, ambitious retail environment, I'd love to hear from you. Please get in touch for a confidential conversation. BH35647

Content Project Manager - Digital Screens & Campaigns Nottingham Hybrid (4 days office, 1 day WFH) Full-time, Permanent- Mon-Fri, 9:00-17:30 Salary - Negotiable dept on exp Are you a driven, detail-obsessed Content Project Manager with a creative agency background? Do you thrive in a fast-paced environment where no two days look the same? We have an exciting opportunity for a talented campaign and content professional to join a specialist digital screens team, delivering high-impact content for major clients across the UK. This is a hands-on, client-facing role at the heart of a busy production and creative operation -ideal for someone who loves the buzz of agency life, takes real pride in flawless delivery, and knows how to keep multiple projects moving at pace. THE OPPORTUNITY You will take ownership of digital content projects and campaigns from first brief to final pixel managing timelines, budgets, creative resources, and client relationships simultaneously. You will act as the central point of coordination between clients, creative teams, and production, ensuring every project lands on screen on time, on budget, and to an exceptional standard. If you are the kind of person who pre-empts problems before they happen, communicates clearly under pressure, and brings structure and calm to a busy project environment -we want to hear from you. KEY RESPONSIBILITIES End-to-end management of digital content projects and campaigns - from briefing through production to final on-screen delivery Owning project timelines, budgets, and resource allocation across multiple concurrent campaigns Briefing, directing, and coordinating internal creative, studio, and production teams to ensure efficient workflow and on-time delivery Compiling and managing content schedules, briefing the internal scheduling team accordingly Building and maintaining strong day-to-day client relationships -managing expectations, providing proactive updates, and attending briefing and review meetings Inputting, tracking, and managing all project activity within CRM and CMS systems Balancing competing priorities across cost, time, and quality -making clear, confident decisions when trade-offs are required Identifying and implementing improvements to production workflows and content delivery processes Supporting estimating, scoping, and commercial management of projects SKILLS & EXPERIENCE REQUIRED Demonstrable experience managing digital content production from brief to delivery across multiple simultaneous projects Strong working knowledge of creative and production processes -able to brief designers, producers, and studio teams with clarity and confidence Excellent organisational skills with a sharp eye for detail -nothing gets missed on your watch Exceptional written and verbal communication skills - confident presenting to clients and collaborating across teams Proficient in Microsoft Office 365 - essential for day-to-day project management and reporting Hands-on experience with CRM and CMS platforms Commercially aware - understands budgets, estimates, and the value of delivering a great client experience Cool-headed under pressure with strong problem-solving instincts A natural collaborator and leader -able to motivate and direct others without losing momentum YOU MIGHT CURRENTLY BE WORKING AS A: Content Project Manager or Senior Content Executive in a creative or digital agency Campaign Manager or Campaign Executive managing multi-channel content delivery Digital Producer overseeing creative production workflows Traffic or Studio Manager with client-facing project responsibilities Marketing Project Manager within an agency or in-house brand team WHY THIS ROLE STANDS OUT Work on high-profile campaigns for major UK clients Join a specialist, growing team in an exciting and evolving sector Real variety - no two projects or campaigns are the same A clear, important role with genuine ownership and accountability Hybrid working with a collaborative, fast-paced office culture Interested? Call TurnerFox Recruitment or email your CV

Marketing Director (Interim) Retail Cheshire Salary + 100k Immediate Start Required We are partnering with a well established, multi channel retail business to appoint an Interim Marketing Director to lead brand, marketing and customer strategy during a key period of transformation and growth. This is a high impact role for a commercially driven Interim Marketing Director who can balance strategic thinking with hands on delivery. You will take ownership of brand direction, customer engagement and marketing performance, ensuring a clear, consistent and compelling proposition across all channels. The Interim Marketing Director will play a critical role in modernising the brand, driving customer loyalty and aligning marketing activity to wider commercial objectives. The Role: The Interim Marketing Director will act as the central brand owner across the business, responsible for defining and delivering a clear brand vision while driving marketing effectiveness and customer engagement. Working closely with senior stakeholders, the Interim Marketing Director will lead the development of brand strategy, oversee campaign delivery and embed a customer first mindset across all marketing activity. This is a broad role spanning brand, CRM, creative and campaign delivery, ideal for someone who enjoys operating at both strategic and operational level. Key Responsibilities Define and lead the overall brand strategy, ensuring consistency across all customer touchpoints Develop and deliver forward thinking marketing plans aligned to commercial objectives Act as the guardian of brand tone of voice, messaging and visual identity across all channels Drive the evolution of CRM and customer insight capabilities to improve targeting, engagement and retention Use data and analytics to inform decision making and optimise marketing performance Develop customer propositions for key audiences, improving relevance and effectiveness across channels Lead all creative output including campaigns, in store materials, print, packaging and digital content Work closely with product and buying teams to shape product storytelling and own label positioning Own the marketing critical path, ensuring campaigns are delivered on time, on budget and to a high standard Lead key marketing and brand transformation projects including digital content, brand repositioning and automation initiatives Manage and develop the marketing team, creating a high performing, accountable and collaborative culture Work cross functionally with senior stakeholders to ensure alignment between marketing and wider business goals What We're Looking For Proven experience operating as a Marketing Director or in a senior marketing leadership role within a retail or consumer business Strong commercial mindset with a track record of driving growth through brand and marketing strategy Ability to operate both strategically and hands on, comfortable getting into the detail when required Strong experience across brand, CRM, customer engagement and multi channel campaign delivery Data driven with the ability to translate insight into actionable marketing plans Confident stakeholder manager, able to influence at board level and across multiple teams Creative thinker with the ability to modernise and evolve brand positioning Experienced people leader with a focus on team development and performance Comfortable working in a fast paced environment with multiple priorities Apply today to find out more! BH36121

Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec

Strategic Account Manager Leading Pricing & Commodity Data Provider - Energy Sector £65,000 Base + Uncapped Commission OTE £95,000+ Central London (Hybrid Working) About the Company Our client is a globally recognised provider of pricing, market intelligence, business information and events for the energy sector. Following 30% revenue growth last year , the business is continuing its expansion and is now investing in its UK commercial team. As part of this growth, they are hiring a Strategic Account Manager to manage, develop and grow a high-value portfolio across the EMEA region , working with some of the most influential organisations in energy and commodities. Why This Role? This is a high-impact, consultative account management role offering excellent earning potential, clear career progression , and the chance to work with market-leading products used by major banks, trading houses and commodity producers worldwide. What's in It for You? £65,000 base salary Uncapped commission - realistic OTE £95,000+ Company pension scheme Private health insurance Life assurance Subsidised gym membership 25 days' holiday + bank holidays Outstanding training and long-term career development The Role: Strategic Account Manager Based in Central London (3 days per week in the office), you will join a high-performing sales and account management team. You'll receive first-class onboarding and training, before taking ownership of a £1.2m+ portfolio of mid-sized strategic accounts across EMEA. Your focus will be on retention, expansion, and long-term value creation , helping clients maximise the value of a market-leading data and intelligence platform. Key Responsibilities Manage, grow and develop an existing account portfolio worth £1.2m+ Drive revenue growth through renewals, upselling, cross-selling and license expansion Build trusted, long-term relationships with senior stakeholders Maintain a strong pipeline to consistently exceed revenue targets Understand clients' evolving business and technology needs through a consultative approach Represent the company at industry events and conferences Collaborate effectively with internal teams to deliver exceptional client outcomes Your Skills & Experience 3+ years' experience in Account Management & Business Development Proven success in subscription-based, SaaS, business information or data sales Strong track record of meeting and exceeding revenue targets Experience selling business intelligence, market data or pricing information (essential) Highly motivated, commercially driven and curious about markets Degree educated Excellent communication, organisation and time management skills Team-oriented with a strong results mindset Experience in energy commodities or a Price Reporting Agency (PRA) is advantageous but not essential Interested? If you're an ambitious account manager looking to join a market-leading brand where your performance is rewarded and your career can accelerate, we'd love to hear from you. ABR Associates Ltd acts as an Employment Agency for permanent roles across Media, Digital, Technology/SaaS, Market Research, Events and Business Information. Due to high application volumes, only shortlisted candidates will be contacted.

Senior Finance Manager Wilmslow (3 days, 2 days remote) £70,000 - £75,000 plus bonus Privately Owned Investment Group We are working with a privately owned investment group based in Wilmslow to appoint a Senior Finance Manager into a newly created role, supporting a high-calibre Finance Director. This is a unique opportunity to join a fast-moving, multi-entity environment with exposure across investments, property and operating businesses, all within a highly flexible and entrepreneurial setting. The Role You will take ownership of the day-to-day finance function, ensuring accurate reporting, strong controls and clear financial insight across a complex group structure. Working closely with the Finance Director, you will play a key role in building a robust, scalable finance function. Key responsibilities Ownership of month-end and management reporting Managing multi-entity accounting and intercompany processes Leading cashflow forecasting and treasury management Supporting budgeting and forecasting Embedding controls, governance and financial discipline Overseeing payroll, expenses and operational finance Acting as a key point of contact for external advisers and stakeholders The Opportunity This is not a standard Senior Finance Manager role. You will operate at the centre of a diverse and evolving group structure, gaining exposure to: Investment and portfolio businesses Property and asset-backed structures Strategic financial decision-making alongside senior leadership The role offers genuine scope to shape the finance function and support the next phase of growth. The Person Qualified accountant (ACA / ACCA / CIMA) with: Experience in a multi-entity or complex environment Strong grounding in financial control, reporting and cash management High levels of attention to detail and discretion The ability to operate autonomously in a fast-paced setting Strong Excel and systems capability Experience within a family office, investment, or owner-led business would be highly advantageous. Salary & Benefits £70,000 - £80,000 base salary Bonus Flexible working (3 days in the office, 2 remote) Strong long-term progression under an experienced Finance Director Why Apply? High exposure role with real breadth across finance, investments and operations Opportunity to build and improve a finance function Work directly with senior leadership in a trusted, high-impact position Flexible working environment in a premium Wilmslow location Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35695

Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package

Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package

Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package

Job Description: Territory: Northern England & Scotland £39,000 - £40,000 base salary plus bonus up to £7,000-£15,000 + Company car & Exceptional Benefits Mon -Fri 37.5 Hrs per week Why Join Us? At Royal Canin, we are passionate about making a better world for pets. We are a global leader in pet health nutrition, and our belief in the importance of science-based, tailored nutrition is at the heart of everything we do. We are looking for a driven and dynamic Digital Services Business Manager to join our Pet Professional team and help us transform the future of pet health. If you are ready to take on a challenging and rewarding role and have a genuine passion for improving the lives of pets through technology, we would love to hear from you. The Role This is a field based role with a large and varied territory covering Northern England and Scotland. The area spans the Northeast, Yorkshire & the Humber, and parts of the Northwest, extending across Scotland including the Central Belt, Borders, Highlands and Islands. We are seeking a Digital Services Business Manager (DSBM) to spearhead the growth and adoption of our innovative digital recommendation services within the veterinary community. In this pivotal role, you will be responsible for recruiting veterinary clinics to our digital platforms, driving product recommendations, and ensuring our partners are engaged and proficient with Royal Canin's digital tools. You will be a key driver in building collaborative, long-lasting relationships with veterinary clinics and hospitals, acting as the primary point of contact for our digital services. This is a fantastic opportunity to make a significant impact on pet health by bridging the gap between digital innovation and clinical practice. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) What's in it for you? This is a key role within a collaborative and forward-thinking team, offering the chance to be at the forefront of digital transformation in the pet health sector. You will be instrumental in driving a strategy that follows the pet owner's journey and strengthens clinical recommendations for Royal Canin's nutritional solutions. Private healthcare + equal parental leave Generous pension (up to 9% contribution) Life assurance (4x salary) EV salary sacrifice scheme Gym membership & wellbeing support Annual leave starting at 24 days, rising to 32 with service What We're Looking For Proactive and results-driven individual with a passion for digital technology and the veterinary industry. Professional qualification in IT, science, or a related field. Knowledge and experience working with digital systems. Strong planning and problem-solving abilities, with a customer-focused mindset. Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory Driver's License: A clean driving record is required. Desirable experience: Proven track record in sales or account management. In-depth knowledge or direct experience of the veterinary industry. Key Responsibilities Identify and prospect new business opportunities to expand our digital footprint. Drive the recruitment of veterinary clinics to our digital recommendation service and increase the use of our digital platforms. Educate and train veterinary staff on the functionality and benefits of our digital systems to ensure continued engagement and success. Effectively manage a territory of up to 750 accounts, including independent and corporate veterinary clinics, hospitals, and charities. Collaborate closely with internal teams, including Veterinary Business Managers, Marketing, and Key Accounts, to deliver a seamless customer experience and achieve business objectives. Represent Royal Canin at trade shows, seminars, and conferences, acting as a brand ambassador. Gather and report on market intelligence, including competitor activity and customer feedback, to help shape our strategy. What You Can Expect from Mars Work alongside 130,000+ Associates worldwide guided by our Five Principles Be part of a purpose-driven company shaping "the world we want tomorrow" Access world-class training & development from day one Join a company with an industry-leading salary and benefits package

National Account Manager Benefits £45K-£65K salary DOE 5% discretionary bonus Hybrid working: 4 office days, 1 home day Free onsite parking Supportive, inclusive culture aligned with company values Role Purpose The National Account Manager (NAM) leads strategic commercial relationships with key national retail and wholesale partners. The role drives profitable growth, builds long-term customer partnerships, and ensures commercial excellence across assigned accounts. Acting as the link between senior leadership and the sales organisation, the postholder develops and delivers joint business plans, manages full P&L responsibility, and oversees execution across in-store and digital channels. The NAM also supports the development of high-performing account teams and promotes data-driven, customer-centric decision-making. Key Responsibilities Build and manage strong commercial relationships with national customers, serving as the main contact for strategy, category reviews, and supply chain collaboration. Lead pricing, terms, contract, and promotional negotiations to deliver mutual value. Develop and execute Joint Business Plans (JBPs) aligned with business goals. Own full P&L for assigned accounts, achieving targets for revenue, volume, margin, and trade spend. Identify growth opportunities through distribution gains, NPD, and promotional programmes. Analyse performance, market trends, and competitor activity to inform strategy. Deliver accurate forecasting and partner with supply chain teams to maintain service levels. Manage and optimise trade spend, ensuring ROI and continuous improvement. Work cross-functionally with Marketing, Category, Finance, and Supply Chain to deliver customer initiatives. Lead internal account reviews, presenting insights, risks, and opportunities to senior stakeholders. Ensure flawless execution across stores and online, including pricing, merchandising, and activation. Resolve compliance issues promptly and maintain documentation for audit requirements. Core Attributes Takes full ownership of commercial performance and proactively identifies risks and opportunities. Builds trusted partnerships and leads high-impact negotiations confidently. Creates compelling commercial plans that deliver profitable growth. Applies data, insight, and CRM tools to drive forecasting and performance improvement. Demonstrates strong financial acumen across P&L, margin, and trade spend. Leads teams with clarity and ambition, fostering a high-performance culture. Tackles underperformance quickly with effective corrective actions. Collaborates effectively across teams to align strategy and ensure delivery excellence. Required Skills & Experience Essential Strong sales leadership and people management experience. Proven commercial track record delivering revenue, margin, and profitable growth. Experience managing national accounts and complex negotiations. Advanced negotiation, influencing, and value-based selling skills. Expertise in forecasting, budgeting, and performance management. Strong analytical ability with CRM and sales data tools. Excellent communication, presentation, and stakeholder engagement skills. Experience influencing senior leadership. Degree in Business, Marketing, Management, or equivalent experience. Desirable Experience in senior sales leadership roles Exposure to category development, innovation, or cross-functional commercial projects.

Join a 5 Star Best Place to Work Digital Agency Looking to take ownership of high-performing paid media campaigns while working in an agency that genuinely puts people first? Were partnering with Distinctly , an award-winning independent digital marketing agency with a 5 star Glassdoor rating, multiple Best Workplace awards (including Women, Wellbeing and Marketing & Media), and a culture built on t click apply for full job details

Are you a senior income generation leader ready to build something joined up, ambitious, and sustainable? We re looking for a Head of Income Growth to lead integrated fundraising, marketing, and communications across the Age UK Oxfordshire group, helping deliver our Strategy to 2030: For a fairer later life. This is a new, pivotal leadership role. Working closely with the CEO, you ll bring clarity, focus and momentum to how we grow income, strengthen our public profile, and deepen relationships with supporters, volunteers, and communities. Location; Hybrid (minimum 3 days a week in the Abingdon Office) Contract; Permanent Hours; Full time, 35 hours a week (0.8FTE to be considered) Salary; circa £55,000 per annum What You ll Do: Lead the development and delivery of a clear, evidence based income growth strategy, diversifying, and growing income streams Hold overall accountability for fundraising, marketing and communications, ensuring they operate as a coherent, integrated system Grow and engage our community of supporters, donors, volunteers, ambassadors and advocates, increasing participation and long term value Use data, insight, and performance discipline to improve return on investment and keep a clear grip on income and engagement Lead, develop and inspire a multi disciplinary team, building confidence, capability, and shared ownership of results Act as the charity s most senior income and external engagement lead, working with trustees to raise profile, credibility, and influence What You ll Bring: Substantial senior level experience in income generation, marketing, communications, or supporter growth, ideally across more than one discipline A strong track record of developing and delivering income or growth strategy aligned to organisational purpose Experience leading and integrating teams to deliver measurable results Confidence using insight, data and evidence to inform decisions and report performance at leadership and Board level Excellent communication and influencing skills, with the ability to build trust across staff, volunteers and trustees This is an exciting opportunity to shape a new, senior role in a trusted, forward thinking local charity with an appetite for change. If you re motivated by impact, clarity, and collective success, we d love to hear from you. This new role is an investment and will lead a step change in line with our Underpinning Principles (above) and staff expressed appetite for clearer, more joined up external engagement. The postholder will lead on two strategic priorities: To diversify and grow income by strengthening our public profile, propositions, and routes to support. To increase voluntary support by growing and energising our community of supporters, volunteers, and ambassadors. Interviews. First interviews will be held on Tuesday 2nd June, with second interviews being held on Tuesday 9th June. Job Purpose: Working closely with the CEO to ensure the charity s ambitions, as described in the Strategy to 2030 and the Plan on a Page are delivered, the role holder will proactively lead integrated fundraising, marketing, and communications work. The role is pivotal in aligning planning and tactical decisions to build a sustainable income engine, strengthening the charity s profile, performance, and impact at scale. Role Description 1. Income strategy and delivery Lead the development and delivery of a clear, evidence based income growth strategy, diversifying and growing income streams to deliver the charity s agreed income ambitions and reduce reliance on any single source. 2. Integrated fundraising, marketing, and communications Hold full accountability for all fundraising, marketing and communications activity, ensuring strategy, brand, propositions, campaigns, and channels are integrated, coherent and focused on measurable impact. 3. Supporter growth and engagement Grow and deepen relationships with supporters, including donors, volunteers, ambassadors and advocates, increasing participation, loyalty, and lifetime value in line with our strategic ambitions. 4. Insight, data, and performance discipline Use insight, data, and performance management to inform decision making, strengthen propositions, improve return on investment, and give the CEO and Board a clear grip on income and engagement performance. 5. Leadership, culture, and capability Lead and line manage all fundraising, marketing and communications staff, setting clear priorities, expectations and accountability, and building a confident, high performing culture aligned with the organisation s values and Principles. 6. Organisational leadership and profile raising Act as the organisation s most senior income and external engagement leader, working closely with the CEO and trustees to raise the charity s profile, influence, and credibility, contributing actively to collective leadership and strategic delivery. The above list is comprehensive but not exhaustive. You will be expected to undertake other responsibilities, reasonable and relevant to the role. NB. The postholder is expected to ensure full compliance with Charity Commission guidance and the Fundraising Regulator s Code of Fundraising Practice, and to apply recognised sector best practice in all fundraising, marketing and communications activity, safeguarding public trust, the charity s reputation, and regulatory standing. Person Specification: Qualifications a) Educated to degree level or demonstrable equivalent (i.e. capacity to learn at pace, analyse information, apply insight, exercise judgement, and sustain delivery through complexity and challenge). b) Professional qualification in a relevant field (e.g. fundraising, marketing, communications), and membership of a relevant professional body (e.g. IoF, CIM) Desirable: Evidence of accredited continuous professional development (Level 7), e.g. digital transformation, data led growth, commercial strategy. Experience c) Substantial senior level experience across most areas of income generation, including at least two from: voluntary income (e.g. trusts & foundations, legacies, individuals, community) marketing and communications supporter or audience growth and engagement digital fundraising or campaigns brand, proposition, or programme development d) Proven experience of successfully leading multi-disciplinary teams and managing people, including line management and leadership through influence/matrix working to deliver shared outcomes. e) Experience demonstrating a strong understanding of integrated income and engagement models, with proficiency in leading fundraising, marketing, and communications as a joined up system rather than discrete functions. f) A proven record of developing and implementing income or growth strategy aligned to organisational purpose, values and long term direction, including delivering measurable results or step change improvement. Desirable: Demonstrable success delivering income growth, diversification, or transformation in a VCSE or mission driven organisation operating at scale. Knowledge g) Strong grip of contemporary fundraising, marketing, communications models, inc. audience led growth, brand led fundraising, digital, data driven approaches. h) Knowledge of the regulatory, ethical and governance framework for fundraising in the UK, inc. Charity Commission guidance and Fundraising Regulator s Code. i) Knowledge of risk management, public trust considerations, and safeguarding principles as they apply to fundraising, communications, public facing activity. j) Awareness of current VCSE sector trends, income challenges and emerging best practice in income generation, supporter engagement and profile raising. Desirable: Authoritative knowledge level in one or more specialist areas e.g. major giving, digital fundraising, brand and communications strategy, income diversification Skills k) Strategic and analytical thinking skills, with the ability to set direction, prioritise effectively and translate strategy into delivery at pace. l) Excellent communication skills, including the ability to present complex information, develop compelling narratives and write credible Board level papers. m) Advanced interpersonal and influencing skills, able to build strong relationships, collaborate across functions and influence stakeholders, including trustees. n) Excellent organisational and planning skills, including leading and delivering programmes of work, managing competing priorities and meeting deadlines. o) Advanced people leadership and team development skills, including leading high performing teams through change, integration, and growth. p) Strong capability in using data, insight, and evidence (e.g. income metrics, ROI, pipeline performance, benchmarks) to plan, monitor, report and make decisions. q) Ability to establish professional credibility quickly and operate effectively with staff, volunteers, managers, and trustees across the organisation and externally. r) High-level of self awareness and commitment to continuous professional and personal development. s) Commitment to justice . click apply for full job details

Head of Field Sales (England) - Playground Equipment Industry Location: Central England Industry leading salary (dependent on experience) + Generous uncapped Commission + Car + Private Healthcare If you have a passion for sales and have a track record of exceeding targets and building successful teams, we want to hear from you! Our benefits include: Private Medical Insurance plus Health Cash Plan Access to our Employee Assistance Programme (EAP) which can assist you with any personal or professional problems 24 hours a day, 365 days a year Enjoy 25 days of holiday per year, in addition to statutory bank holidays. BIG birthdays ending in a zero, will receive an additional day holiday Highstreet discounts and gym discounts app At Playdale Playgrounds we are a dynamic, international business currently in over 50 countries, that design, manufacture, and install fun, exciting, outdoor playground equipment. We pride ourselves on creating thrilling, innovative, and educational outdoor play equipment that makes children smile all over the world. We are now looking for an experienced National Field Sales Manager to head up our field sales team in the Playground Equipment industry, and continue to drive our growth strategy. The ideal candidate will have experience in managing a team of sales professionals and be able to effectively lead and drive sales growth. Key Responsibilities: • Manage a team of sales representatives (6 and growing!) across England • Develop and execute sales strategies to drive growth in key accounts • Build and maintain relationships with key customers, understand their needs and tailor solutions to meet those needs • Work with marketing and product development teams to identify market trends and opportunities • Monitor and analyse sales performance metrics to ensure goals are met or exceeded • Develop and maintain a deep understanding of the playground equipment industry, competitive landscape and customer needs • Provide regular feedback to senior management on market trends, competitive intelligence, and customer needs • Strong IT skills with an interest in improving efficiencies by digitalisation. Requirements: • Bachelor's degree / qualifications in business, sales or related field • Proven experience as a sales manager, with key account management responsibilities • Experience in the playground equipment industry is a plus • Strong leadership and communication skills • Experience of managing and motivating a sales team • Experience with CRM software and sales data analysis • Strong negotiation and problem-solving skills • Ability to travel frequently within England, and therefore centrally based is preferable. Apply now and join a dynamic, friendly team in the Playground Equipment industry!