Perm POS Development Designer The Development Designer will be responsible for designing, developing and implementing engineering solutions that enhance the functionality, aesthetics, and efficiency of Beauty retail environments. The role bridges the gap between creative design & manufacturing, ensuring that retail spaces meet operational, technical and customer experience standards, executing and leading the full design process from ideation to production. Job Description: Develop detailed 3D and 2D CAD models for POS displays, using software such as SolidWorks, AutoCAD, or similar. Interpret creative briefs and convert conceptual designs into functional, production-ready solutions. Collaborate with account managers, creatives, suppliers, and production teams to ensure feasibility and cost-effectiveness. Create technical drawings, assembly guides, and BOMs (Bills of Materials) for prototyping and manufacturing. Ensure designs meet structural, safety, and brand guidelines. Prototype and test design solutions, making iterations as needed. Source appropriate materials and production methods based on design and budget constraints. Support onsite installations or builds when required. Liaise with suppliers to ensure accurate production outputs and timelines. Keep up to date with industry trends, materials, and technologies. Conduct site surveys as and when required. To embrace a team culture conducive to teamwork, individual empowerment, honesty, and that is commercially astute. Be able to report on risk in a timely fashion to allow the business to react accordingly. To conduct yourself in a professional, honest and respectful manner at all times internally and outside of the business Training and coaching operatives to help our employees grow and feel supported. Collaborate with other departments, such as Planning, workshop, prototype and pre-production to align development activities with sales forecasts, demand planning, and budgetary constraints to we all work towards a shared goal. Preferred Qualifications: Degree or equivalent qualification in Product Design, Industrial Design, or related field. Experience working with both temporary and permanent POS displays. Solidworks is esential Person specification: Have good interpersonal skills. Have excellent time management / multi-tasking skills / be to prioritise effectively. Have excellent reporting skills. Have excellent IT skills (MS Office). Be comfortable building and maintaining effective client and internal relationships. Have exemplary levels of attention to detail. Have strong written and verbal communication skills. Be methodical, precise and be able to maintain accurate record systems and report accordingly. Good numeracy skills Have a sound knowledge of SolidWorks
Mar 12, 2026
Full time
Perm POS Development Designer The Development Designer will be responsible for designing, developing and implementing engineering solutions that enhance the functionality, aesthetics, and efficiency of Beauty retail environments. The role bridges the gap between creative design & manufacturing, ensuring that retail spaces meet operational, technical and customer experience standards, executing and leading the full design process from ideation to production. Job Description: Develop detailed 3D and 2D CAD models for POS displays, using software such as SolidWorks, AutoCAD, or similar. Interpret creative briefs and convert conceptual designs into functional, production-ready solutions. Collaborate with account managers, creatives, suppliers, and production teams to ensure feasibility and cost-effectiveness. Create technical drawings, assembly guides, and BOMs (Bills of Materials) for prototyping and manufacturing. Ensure designs meet structural, safety, and brand guidelines. Prototype and test design solutions, making iterations as needed. Source appropriate materials and production methods based on design and budget constraints. Support onsite installations or builds when required. Liaise with suppliers to ensure accurate production outputs and timelines. Keep up to date with industry trends, materials, and technologies. Conduct site surveys as and when required. To embrace a team culture conducive to teamwork, individual empowerment, honesty, and that is commercially astute. Be able to report on risk in a timely fashion to allow the business to react accordingly. To conduct yourself in a professional, honest and respectful manner at all times internally and outside of the business Training and coaching operatives to help our employees grow and feel supported. Collaborate with other departments, such as Planning, workshop, prototype and pre-production to align development activities with sales forecasts, demand planning, and budgetary constraints to we all work towards a shared goal. Preferred Qualifications: Degree or equivalent qualification in Product Design, Industrial Design, or related field. Experience working with both temporary and permanent POS displays. Solidworks is esential Person specification: Have good interpersonal skills. Have excellent time management / multi-tasking skills / be to prioritise effectively. Have excellent reporting skills. Have excellent IT skills (MS Office). Be comfortable building and maintaining effective client and internal relationships. Have exemplary levels of attention to detail. Have strong written and verbal communication skills. Be methodical, precise and be able to maintain accurate record systems and report accordingly. Good numeracy skills Have a sound knowledge of SolidWorks
Job Title: Account Support Executive Location: Northampton (Hybrid) Duration: Until end of July 2026 with potential to be extended until December 2026 Salary: £27k PA Overview: Randstad Sourceright has teamed up with a global financial services organisation and we are looking for bright, enthusiastic, and motivated individuals to join the team as a Sales Support Executive. This role will be based out of the Northampton office. The successful candidate will provide a service to the wider Sales teams that creates the best possible customer outcomes and experience, and will work alongside multiple areas of sales that could include Account Development, Corporate Sales and Partnerships to deliver these key results. Responsibilities: Develop and maintain relationships with Account Development Managers and Corporate Sales Managers. Proactively manage customer operational issues / requests for information / MI - taking ownership and ensuring delivery. Monitor level of customer service and satisfaction based on CSAT and the client's internal satisfaction surveys. May be required to act as a product champion, liaising with representatives from other internal teams to provide expertise in their area. Produce reports of various nature and from various sources on the activity of Professional Services, to provide business intelligence to management and visibility to other teams. Potential to support some mid-size implementations with Corporate Sales Manager. Identifying and recommending appropriate actions to resolve any issues that have the potential to stall implementation. Working with New Business managers within the Corporate Sales teams to manage all operational aspects, engagements and processes within the implementation process. Support the wider Enablement teams on achieving the best results for key objectives. Liaise with team members and other colleagues to obtain data for reports. Take the appropriate decision and prioritisation calls to ensure the timely delivery of the role's activities. Ensure that all activities and duties are carried out in full compliance with regulatory requirements. Essential Skills: Communication Skills Prioritisation Skills Relationship Building Skills Customer Service/Sales Skills Basic IT/PC Knowledge What we offer: We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalised to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Mar 12, 2026
Contractor
Job Title: Account Support Executive Location: Northampton (Hybrid) Duration: Until end of July 2026 with potential to be extended until December 2026 Salary: £27k PA Overview: Randstad Sourceright has teamed up with a global financial services organisation and we are looking for bright, enthusiastic, and motivated individuals to join the team as a Sales Support Executive. This role will be based out of the Northampton office. The successful candidate will provide a service to the wider Sales teams that creates the best possible customer outcomes and experience, and will work alongside multiple areas of sales that could include Account Development, Corporate Sales and Partnerships to deliver these key results. Responsibilities: Develop and maintain relationships with Account Development Managers and Corporate Sales Managers. Proactively manage customer operational issues / requests for information / MI - taking ownership and ensuring delivery. Monitor level of customer service and satisfaction based on CSAT and the client's internal satisfaction surveys. May be required to act as a product champion, liaising with representatives from other internal teams to provide expertise in their area. Produce reports of various nature and from various sources on the activity of Professional Services, to provide business intelligence to management and visibility to other teams. Potential to support some mid-size implementations with Corporate Sales Manager. Identifying and recommending appropriate actions to resolve any issues that have the potential to stall implementation. Working with New Business managers within the Corporate Sales teams to manage all operational aspects, engagements and processes within the implementation process. Support the wider Enablement teams on achieving the best results for key objectives. Liaise with team members and other colleagues to obtain data for reports. Take the appropriate decision and prioritisation calls to ensure the timely delivery of the role's activities. Ensure that all activities and duties are carried out in full compliance with regulatory requirements. Essential Skills: Communication Skills Prioritisation Skills Relationship Building Skills Customer Service/Sales Skills Basic IT/PC Knowledge What we offer: We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalised to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
A bit about us Do you want to help create a better world for animals? At the RSPCA, we believe animal welfare is everyone's welfare. Join us in creating a better world for every animal. We can do it if we work together, everyone for every animal. Choose a career with us and make a difference. We're looking for a proactive and detail-focused Finance Officer to join our Finance Team to join us on a Fixed Term contract until the end of September 2026 , reporting to the Finance Operations Lead.It is advantageous to be available to commence employment at short notice should your application be successful. As Finance Officer you will ensure effective, efficient and accurate processing of financial transactions on Sales Ledgers - We welcome applications from individuals who are passionate about delivering high-quality work, thrive in collaborative environments, and want to make a meaningful contribution. Working hours : 35 hours / Mon - Friday. Location: Horsham, West Sussex (Hybrid up to 2 days per week in the office) this is open to flex around you and the operation Are you ready to join our movement? Our recruitment journey - Here's what the process looks like, no surprises, just a friendly guide: Application You'll be asked to answer an application question to give us a sense of your experience, skills, and potential. Panel Interview If your application is successful, you'll be invited to a panel interview with the Hiring Manager and the Head of Financial Operations. This is a chance to: Share more about what you've done and what you're proud of Ask questions about the role, team, and impact you could make Show off your skills and behaviours in a relaxed, supportive setting As part of our recruitment process, you may be asked to complete a skills assessment to evaluate your proficiency in Google Sheets and/or Excel. If you need any adjustments during the recruitment process, just let us know - we're happy to support you. What a day might look like for you As a Finance Officer, you'll support the day-to-day financial operations of the organisation, ensuring transactions are processed accurately and in line with organisational and statutory requirements. A typical day may include: Processing sales invoices. Carrying out Credit Control duties, contacting customers, monthly Aged Debtors Reporting. Applying payments in a timely and accurate manner. Execute monthly data validation and reconciliation to guarantee reporting consistency across platforms. Ensuring there is a clear record of financial transactions (income) in accordance with organisational and tax authority requirements. Preparing ledger balances, control accounts and statements, reconciling statements, accounts and related transactions. Identifying and correcting or referring to any errors or accounting discrepancies. Compiling data and reporting information about income to support decision making and management planning You'll be part of a supportive Finance team, working collaboratively to maintain strong financial controls and deliver excellent service across the organisation. What will help you succeed in this role: We're looking for someone who is organised, motivated and confident working both independently and as part of a team. Essential: Experience: Recent experience working within a finance and/or transaction processing function. Attention to Detail: Exceptional accuracy and a high level of attention to detail. IT Skills: Strong proficiency in Excel and the Google Suite. Communication: Excellent written and verbal English communication skills, with the ability to build positive working relationships with clients and colleagues. Customer Focus: A proactive, customer-focused approach with a commitment to delivering high-quality service. Organisation : Strong organisational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment. Teamwork: A collaborative team player who contributes positively to team goals. Desirable Credit Control Experience: Experience in credit control is highly desirable, so be sure to highlight this in your CV. Sector Background: Whether your experience comes from the private, public, or not-for-profit sector, we value the skills, insight, and perspective you can bring. Do you have a thorough and methodical approach to daily tasks? If so we'd love to hear from you!
Mar 12, 2026
Seasonal
A bit about us Do you want to help create a better world for animals? At the RSPCA, we believe animal welfare is everyone's welfare. Join us in creating a better world for every animal. We can do it if we work together, everyone for every animal. Choose a career with us and make a difference. We're looking for a proactive and detail-focused Finance Officer to join our Finance Team to join us on a Fixed Term contract until the end of September 2026 , reporting to the Finance Operations Lead.It is advantageous to be available to commence employment at short notice should your application be successful. As Finance Officer you will ensure effective, efficient and accurate processing of financial transactions on Sales Ledgers - We welcome applications from individuals who are passionate about delivering high-quality work, thrive in collaborative environments, and want to make a meaningful contribution. Working hours : 35 hours / Mon - Friday. Location: Horsham, West Sussex (Hybrid up to 2 days per week in the office) this is open to flex around you and the operation Are you ready to join our movement? Our recruitment journey - Here's what the process looks like, no surprises, just a friendly guide: Application You'll be asked to answer an application question to give us a sense of your experience, skills, and potential. Panel Interview If your application is successful, you'll be invited to a panel interview with the Hiring Manager and the Head of Financial Operations. This is a chance to: Share more about what you've done and what you're proud of Ask questions about the role, team, and impact you could make Show off your skills and behaviours in a relaxed, supportive setting As part of our recruitment process, you may be asked to complete a skills assessment to evaluate your proficiency in Google Sheets and/or Excel. If you need any adjustments during the recruitment process, just let us know - we're happy to support you. What a day might look like for you As a Finance Officer, you'll support the day-to-day financial operations of the organisation, ensuring transactions are processed accurately and in line with organisational and statutory requirements. A typical day may include: Processing sales invoices. Carrying out Credit Control duties, contacting customers, monthly Aged Debtors Reporting. Applying payments in a timely and accurate manner. Execute monthly data validation and reconciliation to guarantee reporting consistency across platforms. Ensuring there is a clear record of financial transactions (income) in accordance with organisational and tax authority requirements. Preparing ledger balances, control accounts and statements, reconciling statements, accounts and related transactions. Identifying and correcting or referring to any errors or accounting discrepancies. Compiling data and reporting information about income to support decision making and management planning You'll be part of a supportive Finance team, working collaboratively to maintain strong financial controls and deliver excellent service across the organisation. What will help you succeed in this role: We're looking for someone who is organised, motivated and confident working both independently and as part of a team. Essential: Experience: Recent experience working within a finance and/or transaction processing function. Attention to Detail: Exceptional accuracy and a high level of attention to detail. IT Skills: Strong proficiency in Excel and the Google Suite. Communication: Excellent written and verbal English communication skills, with the ability to build positive working relationships with clients and colleagues. Customer Focus: A proactive, customer-focused approach with a commitment to delivering high-quality service. Organisation : Strong organisational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment. Teamwork: A collaborative team player who contributes positively to team goals. Desirable Credit Control Experience: Experience in credit control is highly desirable, so be sure to highlight this in your CV. Sector Background: Whether your experience comes from the private, public, or not-for-profit sector, we value the skills, insight, and perspective you can bring. Do you have a thorough and methodical approach to daily tasks? If so we'd love to hear from you!
Horticultural Manager Burnley Salary : 30,000 Hours : Full-time, Alternate Weekends Benefits: Career progression opportunities Join a fast-growing business On-site car parking Staff discount for their Garden centres, Restaurants, and Leisure Park Are you passionate about plants and working outdoors, and ready to take the next step into a management position? Whether you're already working in horticultural leadership or someone with good plant knowledge looking to step into your first management role, this could be a fantastic opportunity to grow your career. About the business: This role is based at their garden centre in Burnley, part of the UK's largest family-owned garden centre group. While benefiting from the support and standards of a well-established group, each centre has its own personality - allowing you to make a real impact at site level. As a leading garden centre group, they pride themselves on delivering exceptional customer service and offering a diverse range of high-quality plants and products. Committed to innovation and growth, they aim to create a thriving environment for both customers and team members. Responsibilities: Lead and develop a busy plant department, driving sales growth and ensuring excellent customer satisfaction. Assist with the wider garden centre operation to support the Garden Centre Manager (GCM) and Assistant Garden Centre Manager (AGCM). Manage KPIs, including sales growth, waste, and stock loss, while ensuring compliance with health and safety regulations. Mentor and coach team members to foster a motivated, knowledgeable, and high-performing team. Take accountability for team management, including recruitment, training, and performance management. Conduct weekly ordering through web shops to ensure seasonal stock levels are correct. Work flexibly, including weekends, and act as a designated key holder for opening and closing duties. Requirements: Horticultural knowledge desired Leadership skills with the ability to inspire and motivate a team. Excellent communication and interpersonal abilities. Commitment to maintaining high standards of customer service and sales performance. If this sounds like the right step for you, contact Elleanna at (url removed), and we'll take it from there!
Mar 12, 2026
Full time
Horticultural Manager Burnley Salary : 30,000 Hours : Full-time, Alternate Weekends Benefits: Career progression opportunities Join a fast-growing business On-site car parking Staff discount for their Garden centres, Restaurants, and Leisure Park Are you passionate about plants and working outdoors, and ready to take the next step into a management position? Whether you're already working in horticultural leadership or someone with good plant knowledge looking to step into your first management role, this could be a fantastic opportunity to grow your career. About the business: This role is based at their garden centre in Burnley, part of the UK's largest family-owned garden centre group. While benefiting from the support and standards of a well-established group, each centre has its own personality - allowing you to make a real impact at site level. As a leading garden centre group, they pride themselves on delivering exceptional customer service and offering a diverse range of high-quality plants and products. Committed to innovation and growth, they aim to create a thriving environment for both customers and team members. Responsibilities: Lead and develop a busy plant department, driving sales growth and ensuring excellent customer satisfaction. Assist with the wider garden centre operation to support the Garden Centre Manager (GCM) and Assistant Garden Centre Manager (AGCM). Manage KPIs, including sales growth, waste, and stock loss, while ensuring compliance with health and safety regulations. Mentor and coach team members to foster a motivated, knowledgeable, and high-performing team. Take accountability for team management, including recruitment, training, and performance management. Conduct weekly ordering through web shops to ensure seasonal stock levels are correct. Work flexibly, including weekends, and act as a designated key holder for opening and closing duties. Requirements: Horticultural knowledge desired Leadership skills with the ability to inspire and motivate a team. Excellent communication and interpersonal abilities. Commitment to maintaining high standards of customer service and sales performance. If this sounds like the right step for you, contact Elleanna at (url removed), and we'll take it from there!
Join Our Clients Team as an Account Manager! Location: Poole Contract Type: Permanent Salary: 35,000 - 38,000 per annum Plus Bonus Working Pattern: Full Time Are you ready to take your career to the next level? We are on the lookout for a dynamic Account Manager to join our passionate team in Poole! If you're someone who thrives on building relationships and delivering exceptional service, this could be your perfect opportunity! What You'll Do: As our Account Manager, you will play a pivotal role in ensuring our clients receive top-notch service and support. Your responsibilities will include: Managing and nurturing client accounts to foster long-term relationships Identifying client needs and collaborating with internal teams to deliver tailored solutions Conducting regular check-ins and performance reviews with clients Keeping abreast of industry trends and insights to provide valuable recommendations Driving customer satisfaction and loyalty through proactive communications What We're Looking For: To excel in this role, you should possess: Proven experience in account management, preferably within the manufacturing sector Strong communication and interpersonal skills A proactive and problem-solving mindset Ability to work independently and as part of a team Excellent organisational skills with keen attention to detail Why Join Us? At our company, we believe in rewarding hard work and fostering a positive work environment. Here's what you can look forward to: Bonus : Performance-based bonuses that recognise your contributions! Profit-related pay : Share in the success of the business! Dress down day : Enjoy a relaxed dress code every Friday! Lunch Fridays : Kick off your weekends with free lunches on Fridays! 30 days holiday : Generous holiday allowance to recharge and relax! Ready to Apply? If you're excited about this opportunity and believe you can make a difference, we'd love to hear from you! Please send your CV and a cover letter detailing your relevant experience to Office Angels South Coast (url removed) . Join us in shaping the future of manufacturing and production. We can't wait to welcome you to our team! We are an equal opportunity employer and welcome applications from all qualified individuals. Let's create amazing experiences together! Your journey starts here! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 12, 2026
Full time
Join Our Clients Team as an Account Manager! Location: Poole Contract Type: Permanent Salary: 35,000 - 38,000 per annum Plus Bonus Working Pattern: Full Time Are you ready to take your career to the next level? We are on the lookout for a dynamic Account Manager to join our passionate team in Poole! If you're someone who thrives on building relationships and delivering exceptional service, this could be your perfect opportunity! What You'll Do: As our Account Manager, you will play a pivotal role in ensuring our clients receive top-notch service and support. Your responsibilities will include: Managing and nurturing client accounts to foster long-term relationships Identifying client needs and collaborating with internal teams to deliver tailored solutions Conducting regular check-ins and performance reviews with clients Keeping abreast of industry trends and insights to provide valuable recommendations Driving customer satisfaction and loyalty through proactive communications What We're Looking For: To excel in this role, you should possess: Proven experience in account management, preferably within the manufacturing sector Strong communication and interpersonal skills A proactive and problem-solving mindset Ability to work independently and as part of a team Excellent organisational skills with keen attention to detail Why Join Us? At our company, we believe in rewarding hard work and fostering a positive work environment. Here's what you can look forward to: Bonus : Performance-based bonuses that recognise your contributions! Profit-related pay : Share in the success of the business! Dress down day : Enjoy a relaxed dress code every Friday! Lunch Fridays : Kick off your weekends with free lunches on Fridays! 30 days holiday : Generous holiday allowance to recharge and relax! Ready to Apply? If you're excited about this opportunity and believe you can make a difference, we'd love to hear from you! Please send your CV and a cover letter detailing your relevant experience to Office Angels South Coast (url removed) . Join us in shaping the future of manufacturing and production. We can't wait to welcome you to our team! We are an equal opportunity employer and welcome applications from all qualified individuals. Let's create amazing experiences together! Your journey starts here! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Reapit - Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives. In the United Kingdom and Ireland, Reapit's market-leading technology product suite provides estate and lettings agents with powerful tools covering lead generation, sales, lettings, property management, block management, client accounts, key management and analytics, underpinned by a robust, security infrastructure. Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to the Customer Success Team Manager, you'll be involved in: Identify, develop and maintain a unique understanding and working relationship with each customer within a set portfolio. Support and take ownership of a portfolio of assigned customers, providing them with a single point of accountability Work together with the Customer Success team and the wider business to ensure Customers receive a fully aligned service and that they benefit from a cohesive and valuable service Support Customer service excellence through regular meetings and calls, ensuring SLAs are consistently met and Customer expectations are exceeded at every opportunity, in order to maintain Customer retention along with outstanding Customer Satisfaction scores Support the Head of Customer Success in the delivery of department objectives, thus ensuring effective delivery of key strategic items for both our Customers and Reapit Demonstrate model behaviours and a focus on excellence to develop strategies that drive Customer satisfaction levels Pro actively identify Customers' present and future needs and manage delivery expectations of these Monitor Customer data and product utilisation to ensure that our business can meet Customer demands and allow us to factor for any additional resource where required Identify upsell opportunities through consultation to solve Customer business needs and ensure Reapit maximises on additional revenue streams Ensure retention of existing business to keep in line with the Company's strategy and revenue forecasts and maintain market share Document Customer calls and meetings using directed toolset in line with Customer Engagement model Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. Minimum 5 years spent in estate agency or prop-tech Comfortable managing complex stakeholder groups, including senior decision makers Confident working with data to tell a story, shape decisions and influence outcomes Strong commercial awareness with the ability to spot upsell/cross sell opportunities and drive account growth Experience navigating product feedback loops - capturing insights, validating themes and partnering with Product to shape the roadmap Ability to manage tricky situations with calm, clarity and a solutions first mindset Experience leading customer facing initiatives such as user groups or webinars What your impact and success looks like As a Reapit Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: Build a solid understanding of our full product suite and the solutions we offer Get to grips with our internal processes and be well underway with our learning programme Be familiar with our internal processes and at an advanced stage through our internal learning system Within 3 months: Take ownership of your own customer portfolio Run a user group or webinar, showcasing how end users can get the most from our products Understand the team's quarterly objectives and actively contribute towards them Within 6 months: Show strong relationship building across your customer portfolio, supported by clear account plans for each customer Demonstrate real added value through your product knowledge and the outcomes you've driven Display the right level of analytical ability to gather data, produce insights and recommend meaningful solutions What's in it for you? We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Mar 12, 2026
Full time
Reapit - Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives. In the United Kingdom and Ireland, Reapit's market-leading technology product suite provides estate and lettings agents with powerful tools covering lead generation, sales, lettings, property management, block management, client accounts, key management and analytics, underpinned by a robust, security infrastructure. Worldwide, Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to the Customer Success Team Manager, you'll be involved in: Identify, develop and maintain a unique understanding and working relationship with each customer within a set portfolio. Support and take ownership of a portfolio of assigned customers, providing them with a single point of accountability Work together with the Customer Success team and the wider business to ensure Customers receive a fully aligned service and that they benefit from a cohesive and valuable service Support Customer service excellence through regular meetings and calls, ensuring SLAs are consistently met and Customer expectations are exceeded at every opportunity, in order to maintain Customer retention along with outstanding Customer Satisfaction scores Support the Head of Customer Success in the delivery of department objectives, thus ensuring effective delivery of key strategic items for both our Customers and Reapit Demonstrate model behaviours and a focus on excellence to develop strategies that drive Customer satisfaction levels Pro actively identify Customers' present and future needs and manage delivery expectations of these Monitor Customer data and product utilisation to ensure that our business can meet Customer demands and allow us to factor for any additional resource where required Identify upsell opportunities through consultation to solve Customer business needs and ensure Reapit maximises on additional revenue streams Ensure retention of existing business to keep in line with the Company's strategy and revenue forecasts and maintain market share Document Customer calls and meetings using directed toolset in line with Customer Engagement model Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. Minimum 5 years spent in estate agency or prop-tech Comfortable managing complex stakeholder groups, including senior decision makers Confident working with data to tell a story, shape decisions and influence outcomes Strong commercial awareness with the ability to spot upsell/cross sell opportunities and drive account growth Experience navigating product feedback loops - capturing insights, validating themes and partnering with Product to shape the roadmap Ability to manage tricky situations with calm, clarity and a solutions first mindset Experience leading customer facing initiatives such as user groups or webinars What your impact and success looks like As a Reapit Customer Success Manager we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: Build a solid understanding of our full product suite and the solutions we offer Get to grips with our internal processes and be well underway with our learning programme Be familiar with our internal processes and at an advanced stage through our internal learning system Within 3 months: Take ownership of your own customer portfolio Run a user group or webinar, showcasing how end users can get the most from our products Understand the team's quarterly objectives and actively contribute towards them Within 6 months: Show strong relationship building across your customer portfolio, supported by clear account plans for each customer Demonstrate real added value through your product knowledge and the outcomes you've driven Display the right level of analytical ability to gather data, produce insights and recommend meaningful solutions What's in it for you? We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including: 5.5% employer pension contribution 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days) Business permitting, we're closed over Christmas, to give you time back to your friends and family Formal and in house training for your L&D plus access to Go1 - the worlds largest online learning library Health benefits including Gym Flex, annual flu vaccinations and many others Season ticket loan Regular local and companywide social events including Tucker Thursday - mouth watering cuisine delivered straight to the office doors once a month! Opportunity to participate in retail benefits and savings via our Benefits partner, Zest! Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
Operations Manager (Wholesale & Order Ops) Beauty W. London 60k We are looking for a highly organised Customer Operations Manager to oversee the day-to-day operational execution of wholesale and B2B orders. This is a hands-on, operational role focused on order flow, fulfilment, systems, reporting and team leadership, not a strategic supply chain management role. You will sit within the wider Operations function and act as the key link between Sales, Warehousing, Finance and Ecommerce to ensure orders move smoothly from placement through to delivery and invoicing. Fashion or beauty industry experience is ideal! What This Role Is: This role is about: Running and improving operational processes Managing order flow and fulfilment execution Leading a small customer operations team Solving day-to-day operational challenges This role is not responsible for: Supply chain strategy Supplier sourcing or production planning Demand planning or inventory buying Key Responsibilities Team Leadership & Execution Manage and develop the Customer Operations team, allocating workloads and accounts Hold regular 1:1s, support training and development plans Act as the escalation point for urgent issues and operational projects Order & Wholesale Operations (Core Focus) Own the end-to-end operational flow of B2B and wholesale orders Ensure accurate order processing, fulfilment, export paperwork and compliance documentation Manage customer follow-up queries and maintain excellent service levels Support seasonal launches and key trading periods from an operational standpoint Warehouse & Fulfilment Coordination Build strong working relationships with warehouses and logistics partners Communicate special requirements such as kitting, rework and bespoke fulfilment Identify and implement improvements to reduce errors and increase efficiency Support operational projects such as EDI integrations and system improvements Cross-Functional Collaboration Work closely with Credit Control on account reconciliation and invoice queries Support Ecommerce with stock and order queries, reducing short shipments and errors Collaborate with Sales teams across territories to ensure smooth customer delivery Contribute operational insight into the S&OP process and post-launch reviews Reporting & Process Improvement Create and maintain reporting on open orders, invoices and operational performance Provide weekly updates on projects and key issues Drive improvements in ERP workflows (e.g. SAP, Business Central or similar) Identify opportunities to improve efficiency and reduce manual processes Key Performance Indicators Smooth and accurate order flow from placement to delivery High service levels and strong stakeholder communication Reduction in operational errors and fulfilment issues Continuous process improvements and efficiency gains Strong team engagement and development Skills & Experience Essential Experience in Customer Operations, Wholesale Operations or Order Management Previous team management experience Background in fashion or beauty industry Experience using ERP systems (SAP, Business Central or similar) Strong Excel and reporting skills Highly organised with excellent attention to detail Confident working in a fast-paced, hands-on environment Desirable Experience in a high-growth or scale-up brand Exposure to luxury or premium brands Degree or equivalent qualification BH34973
Mar 11, 2026
Full time
Operations Manager (Wholesale & Order Ops) Beauty W. London 60k We are looking for a highly organised Customer Operations Manager to oversee the day-to-day operational execution of wholesale and B2B orders. This is a hands-on, operational role focused on order flow, fulfilment, systems, reporting and team leadership, not a strategic supply chain management role. You will sit within the wider Operations function and act as the key link between Sales, Warehousing, Finance and Ecommerce to ensure orders move smoothly from placement through to delivery and invoicing. Fashion or beauty industry experience is ideal! What This Role Is: This role is about: Running and improving operational processes Managing order flow and fulfilment execution Leading a small customer operations team Solving day-to-day operational challenges This role is not responsible for: Supply chain strategy Supplier sourcing or production planning Demand planning or inventory buying Key Responsibilities Team Leadership & Execution Manage and develop the Customer Operations team, allocating workloads and accounts Hold regular 1:1s, support training and development plans Act as the escalation point for urgent issues and operational projects Order & Wholesale Operations (Core Focus) Own the end-to-end operational flow of B2B and wholesale orders Ensure accurate order processing, fulfilment, export paperwork and compliance documentation Manage customer follow-up queries and maintain excellent service levels Support seasonal launches and key trading periods from an operational standpoint Warehouse & Fulfilment Coordination Build strong working relationships with warehouses and logistics partners Communicate special requirements such as kitting, rework and bespoke fulfilment Identify and implement improvements to reduce errors and increase efficiency Support operational projects such as EDI integrations and system improvements Cross-Functional Collaboration Work closely with Credit Control on account reconciliation and invoice queries Support Ecommerce with stock and order queries, reducing short shipments and errors Collaborate with Sales teams across territories to ensure smooth customer delivery Contribute operational insight into the S&OP process and post-launch reviews Reporting & Process Improvement Create and maintain reporting on open orders, invoices and operational performance Provide weekly updates on projects and key issues Drive improvements in ERP workflows (e.g. SAP, Business Central or similar) Identify opportunities to improve efficiency and reduce manual processes Key Performance Indicators Smooth and accurate order flow from placement to delivery High service levels and strong stakeholder communication Reduction in operational errors and fulfilment issues Continuous process improvements and efficiency gains Strong team engagement and development Skills & Experience Essential Experience in Customer Operations, Wholesale Operations or Order Management Previous team management experience Background in fashion or beauty industry Experience using ERP systems (SAP, Business Central or similar) Strong Excel and reporting skills Highly organised with excellent attention to detail Confident working in a fast-paced, hands-on environment Desirable Experience in a high-growth or scale-up brand Exposure to luxury or premium brands Degree or equivalent qualification BH34973
Director, Cross Industry Solutions Architecture, Solutions Architect, AGS Job ID: Amazon Web Services Japan GK Amazon Web Services (AWS) is looking for an experienced and motivated technologist Leader who possess a unique balance of technical depth, thought leadership, and strong people management skills. You will partner with customers, AWS Sales and other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customers' business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, you will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS. The ideal candidate must be self-motivated with a proven track record in leading in technology consulting and sales organization. The ability to connect technology with measurable business value is critical. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Qualities We Are Looking For In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy working with customers for Enterprise customers across industry segments. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers. Have a strong understanding of large-scale technology solutions. The ideal candidate will have past experience working as a technology executive. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world class solutions built on AWS. Key Job Responsibilities Operating as the Customer Advisor in the sales cycle (executive sponsor for strategic programs, projects, and customers for the organization. Driving Organizational wide Leadership (providing technical excellence across the organization, collaboration with the product and services teams, creating customer feedback mechanisms, modelling and scaling Amazon Culture, attracting and recruiting senior talent, leading strategic initiatives). People Management (identifying and growing future leaders, championing a culture of inclusion, diversity, and equity, coaching/mentoring leaders within and outside your organization). Operational Management (defining and executing on goals and metrics, optimizing cross functional mechanisms, managing the rhythm of the business through Monthly Metrics, Weekly Business Reviews, and Annual Business/Operational Planning). This role is the single threaded owner of the Cross Industry SA team in Japan with multi layered organization and is aligned to a Head of Solutions Architecture Japan, responsible for Enterprise customer segments consisting of multiple industry vertical teams. It engages with customers throughout their AWS journey, takes into account technical and business trends across diverse industries to create and evolve technical strategies, shapes and grows a large SA organization, and influences strongly opinionated stakeholders inside AWS as well as at the customers. The scope and complexity of the role keep increasing and the pace of growth requires leading the team through this evolution, developing new leaders, and hiring top talent from the market. This role is tasked with consistently developing and maintaining strategic relationships with key customer stakeholders like CEO, CDO, CTO, CIO by leveraging global strategic programs and internal stakeholders at VP level to move customer's transformation forward. Other notable responsibilities and capabilities required for this role include change management and expertise transfer to ensure high standards for customer experience. The strategic actions led by this role encompass not only the SA function but also collaborates closely with all sales teams to create and execute business plans to accelerate the adoption of AWS, exceed revenue goals, and drive customer satisfaction. Basic Qualifications 20 years of IT experience in Internet related technologies 10 years of people management experience as a manager of managers Experience in leading large architect/engineer teams (100+ members) Relationships with Enterprise executives Direct industry experience in leading teams in infrastructure and software technologies Experience developing leading edge and large scale application architectures to meet business requirements in complex environments Large scale systems integration involving on premises technology and public cloud platforms Sizing and scoping of core application platforms Public speaking experience to large audiences (1,000+ attendee's) Presentation skills with a high degree of comfort with audiences of all sizes Native Japanese language skills and Business English language skills High level of comfort communicating effectively across internal and external organizations Preferred Qualifications Hands on experience with AWS services Master's degree; Computer Science, Management Information Systems, or MBA desired Known industry thought leader Management experience in global organizations Ability to build and deliver complex keynote presentations Proven ability to adapt to new technologies and quickly establish credibility across a large number of technologies and industries Experienced technology challenger in complex scenario's both internally and externally Certified professional level in all AWS certifications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Mar 11, 2026
Full time
Director, Cross Industry Solutions Architecture, Solutions Architect, AGS Job ID: Amazon Web Services Japan GK Amazon Web Services (AWS) is looking for an experienced and motivated technologist Leader who possess a unique balance of technical depth, thought leadership, and strong people management skills. You will partner with customers, AWS Sales and other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customers' business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, you will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS. The ideal candidate must be self-motivated with a proven track record in leading in technology consulting and sales organization. The ability to connect technology with measurable business value is critical. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Qualities We Are Looking For In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy working with customers for Enterprise customers across industry segments. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers. Have a strong understanding of large-scale technology solutions. The ideal candidate will have past experience working as a technology executive. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world class solutions built on AWS. Key Job Responsibilities Operating as the Customer Advisor in the sales cycle (executive sponsor for strategic programs, projects, and customers for the organization. Driving Organizational wide Leadership (providing technical excellence across the organization, collaboration with the product and services teams, creating customer feedback mechanisms, modelling and scaling Amazon Culture, attracting and recruiting senior talent, leading strategic initiatives). People Management (identifying and growing future leaders, championing a culture of inclusion, diversity, and equity, coaching/mentoring leaders within and outside your organization). Operational Management (defining and executing on goals and metrics, optimizing cross functional mechanisms, managing the rhythm of the business through Monthly Metrics, Weekly Business Reviews, and Annual Business/Operational Planning). This role is the single threaded owner of the Cross Industry SA team in Japan with multi layered organization and is aligned to a Head of Solutions Architecture Japan, responsible for Enterprise customer segments consisting of multiple industry vertical teams. It engages with customers throughout their AWS journey, takes into account technical and business trends across diverse industries to create and evolve technical strategies, shapes and grows a large SA organization, and influences strongly opinionated stakeholders inside AWS as well as at the customers. The scope and complexity of the role keep increasing and the pace of growth requires leading the team through this evolution, developing new leaders, and hiring top talent from the market. This role is tasked with consistently developing and maintaining strategic relationships with key customer stakeholders like CEO, CDO, CTO, CIO by leveraging global strategic programs and internal stakeholders at VP level to move customer's transformation forward. Other notable responsibilities and capabilities required for this role include change management and expertise transfer to ensure high standards for customer experience. The strategic actions led by this role encompass not only the SA function but also collaborates closely with all sales teams to create and execute business plans to accelerate the adoption of AWS, exceed revenue goals, and drive customer satisfaction. Basic Qualifications 20 years of IT experience in Internet related technologies 10 years of people management experience as a manager of managers Experience in leading large architect/engineer teams (100+ members) Relationships with Enterprise executives Direct industry experience in leading teams in infrastructure and software technologies Experience developing leading edge and large scale application architectures to meet business requirements in complex environments Large scale systems integration involving on premises technology and public cloud platforms Sizing and scoping of core application platforms Public speaking experience to large audiences (1,000+ attendee's) Presentation skills with a high degree of comfort with audiences of all sizes Native Japanese language skills and Business English language skills High level of comfort communicating effectively across internal and external organizations Preferred Qualifications Hands on experience with AWS services Master's degree; Computer Science, Management Information Systems, or MBA desired Known industry thought leader Management experience in global organizations Ability to build and deliver complex keynote presentations Proven ability to adapt to new technologies and quickly establish credibility across a large number of technologies and industries Experienced technology challenger in complex scenario's both internally and externally Certified professional level in all AWS certifications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Are you an experienced Finance professional with strong attention to detail? Are you looking for a varied role where you can oversee day-to-day financial operations and support business reporting? Job Title: Finance Manager Location: Haverhill Salary:Up to 55,000 DOE Hours: Monday - Friday 9am - 5pm Contract Type: Full time,Perm Our client based in Haverhill, Suffolk are seeking a Finance Manager to join their team on a perm basis. As the Finance Manager your duties will include: Overseeing the Sales Ledger, including generating invoices, managing customer accounts, resolving account queries, and monitoring credit control activities. Maintaining the Purchase Ledger, including supplier invoice processing, statement reconciliation, and preparing payments for approval. Processing and reconciling bank transactions, customer receipts and supplier payments across multiple accounts Ensuring financial records are kept up to date and accurate, including card payments, online payment platforms, and petty cash transactions Assisting with the preparation of VAT returns, management accounts, cashflow forecasts, budgets, P&L and trial balance reports Managing and organising both digital and paper-based financial records in line with company procedures. An ideal candidate for the Finance Manager will have: Strong working knowledge of Sales Ledger, Purchase Ledger and bank reconciliations Experience managing or supervising a small team and delegating tasks effectively Experience using accounting or finance systems Confident communication skills when dealing with colleagues, suppliers and customers Ideally you will have experience within a similar position. Interviews will take place in Haverhill, Suffolk following a registration process by PureKat Consultancy Ltd. If we have not responded to your application within 3-5 days, unfortunately you have not been successful on this occasion, but please feel free to contact us for other opportunities. PureKat Consultancy is acting as an Employment Agency for permanent vacancies and as an Employment Business for temporary vacancies.
Mar 11, 2026
Full time
Are you an experienced Finance professional with strong attention to detail? Are you looking for a varied role where you can oversee day-to-day financial operations and support business reporting? Job Title: Finance Manager Location: Haverhill Salary:Up to 55,000 DOE Hours: Monday - Friday 9am - 5pm Contract Type: Full time,Perm Our client based in Haverhill, Suffolk are seeking a Finance Manager to join their team on a perm basis. As the Finance Manager your duties will include: Overseeing the Sales Ledger, including generating invoices, managing customer accounts, resolving account queries, and monitoring credit control activities. Maintaining the Purchase Ledger, including supplier invoice processing, statement reconciliation, and preparing payments for approval. Processing and reconciling bank transactions, customer receipts and supplier payments across multiple accounts Ensuring financial records are kept up to date and accurate, including card payments, online payment platforms, and petty cash transactions Assisting with the preparation of VAT returns, management accounts, cashflow forecasts, budgets, P&L and trial balance reports Managing and organising both digital and paper-based financial records in line with company procedures. An ideal candidate for the Finance Manager will have: Strong working knowledge of Sales Ledger, Purchase Ledger and bank reconciliations Experience managing or supervising a small team and delegating tasks effectively Experience using accounting or finance systems Confident communication skills when dealing with colleagues, suppliers and customers Ideally you will have experience within a similar position. Interviews will take place in Haverhill, Suffolk following a registration process by PureKat Consultancy Ltd. If we have not responded to your application within 3-5 days, unfortunately you have not been successful on this occasion, but please feel free to contact us for other opportunities. PureKat Consultancy is acting as an Employment Agency for permanent vacancies and as an Employment Business for temporary vacancies.
Customer Service Advisor Our Tamworth based client is looking for a Customer Service Advisor to join their team. This role offers the opportunity to be at the heart of a fast-paced and collaborative team, providing excellent service, dealing with all queries, processing orders, and offering administrative support to the Area Sales Managers. As a Customer Service Advisor, you will need to have/be: Its essential you have previous customer service experience Be personable and approachable and above all have excellent customer service skills, offering the best personal service at all time Be able to deal with difficult customers always remaining calm and professional Have the initiative to find a resolution to any problems that may arise Work equally well in a team as well as being able manage their own workload and effectively manage their own time Be accurate and efficient at all times Have basic knowledge of Word, outlook, Excel and ERP systems would be beneficial Details: Salary : 26, 000 - 28, 000 Working Hours : Full time, Monday - Friday Location : Tamworth (on site) Duration : Permanent Role of Customer Service Advisor: Overseeing assigned accounts, offering full support to customers and External Sales Managers, dealing with any requests they may have Answering reception switchboard overflow for the head office Taking inbound calls and dealing with all enquiries from our customers/ the external sales team (Area Sales Managers) Taking phone calls from end users Processing internet and email orders Filling all paperwork on to the in-house archive system Processing product sample requests Preparing quotes Monitor customer back orders, forward orders and call off orders Maintain customer information on CRM ensuring that all contact information, main contact names etc are kept up to date Providing information on part numbers etc. and some basic technical details Maintain good product knowledge (training will be provided) Setting up customers for online ordering Administration support for Area Sales Managers Dealing with the carriers, chasing deliveries, obtaining POD's, Key account outbound courtesy calls Updating excel spreadsheet key account data for management reports Logging and processing warehouse discrepancies Benefits of working as a Customer Service Advisor: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
Mar 11, 2026
Full time
Customer Service Advisor Our Tamworth based client is looking for a Customer Service Advisor to join their team. This role offers the opportunity to be at the heart of a fast-paced and collaborative team, providing excellent service, dealing with all queries, processing orders, and offering administrative support to the Area Sales Managers. As a Customer Service Advisor, you will need to have/be: Its essential you have previous customer service experience Be personable and approachable and above all have excellent customer service skills, offering the best personal service at all time Be able to deal with difficult customers always remaining calm and professional Have the initiative to find a resolution to any problems that may arise Work equally well in a team as well as being able manage their own workload and effectively manage their own time Be accurate and efficient at all times Have basic knowledge of Word, outlook, Excel and ERP systems would be beneficial Details: Salary : 26, 000 - 28, 000 Working Hours : Full time, Monday - Friday Location : Tamworth (on site) Duration : Permanent Role of Customer Service Advisor: Overseeing assigned accounts, offering full support to customers and External Sales Managers, dealing with any requests they may have Answering reception switchboard overflow for the head office Taking inbound calls and dealing with all enquiries from our customers/ the external sales team (Area Sales Managers) Taking phone calls from end users Processing internet and email orders Filling all paperwork on to the in-house archive system Processing product sample requests Preparing quotes Monitor customer back orders, forward orders and call off orders Maintain customer information on CRM ensuring that all contact information, main contact names etc are kept up to date Providing information on part numbers etc. and some basic technical details Maintain good product knowledge (training will be provided) Setting up customers for online ordering Administration support for Area Sales Managers Dealing with the carriers, chasing deliveries, obtaining POD's, Key account outbound courtesy calls Updating excel spreadsheet key account data for management reports Logging and processing warehouse discrepancies Benefits of working as a Customer Service Advisor: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Senior Programme Manager, you will oversee complex, multi workstream onboarding programmes for Plentific's largest strategic clients. You will be accountable for the successful delivery of end to end client onboarding activity - from discovery and integration through training, go live, and early adoption. Beyond onboarding, you'll support the long term success of strategic accounts, ensuring strong engagement, measurable value, and operational alignment. As the orchestrator between client stakeholders and Plentific's cross functional teams, you will bring structure, governance, and clarity to every stage of the customer lifecycle. This role is ideal for someone who is highly organised, delivery focused, and confident operating in fast paced, matrixed environments. You will blend programme leadership with consultative engagement, operational discipline, and a passion for solving real customer challenges. Responsibilities Lead Strategic Onboarding Programmes Own the delivery of complex onboarding engagements for strategic accounts: discovery, solution design, integrations, configuration, data, training, and go live. Establish and maintain programme governance: delivery plans, RAID logs, status reporting, steering meetings, stakeholder alignment. Facilitate workshops for process mapping, solution design, system configuration, and integrations. Manage risks, dependencies, timelines, and cross functional communication with precision. Drive Value, Adoption & Early Success Guide clients through the first 3-6 months post go live, ensuring strong adoption and measurable operational improvements. Track key onboarding, usage, and value KPIs - intervening early when trends decline or risks emerge. Provide training to client teams on relevant Plentific workflows and modules. Ensure the client's operating model, workflows, and contractor ecosystem are aligned for long term success. Act as a Strategic Partner to Clients Build trusted relationships with senior client stakeholders - operational through executive. Consult on best practices around repairs and property management, contractor management, and digital journeys. Identify opportunities for optimisation, workflow improvements, and future product expansion. Ensure Strong Cross Functional Alignment Work closely with Product, Engineering, Support, Onboarding, and Customer Success to solutionise and address key pain points for the customer. Raise, track, and manage escalations to ensure accountability and timely resolution. Support transitions into Business as Usual by providing structured handovers to Customer Success (where required) and Support. Partner with Strategic Account Directors to identify expansion and growth opportunities. Operational & Governance Excellence Maintain accurate documentation across programmes, delivery milestones, integration decisions, and client processes. Run structured governance across strategic accounts where you are accountable for the ongoing success (QBRs, MBRs, working groups, training cadences). Uphold programme standards of quality, communication, and customer experience. Requirements Skills A strong communicator: able to translate technical details into accessible language for different audiences. Highly organised: adept at planning, scheduling, documentation, and programme discipline. Analytical: comfortable reading data, spotting trends, and identifying root causes. Solution oriented: willing to dive into the product, understand workflows, and creatively solve problems. A trusted advisor: able to influence senior stakeholders and guide clients through change. Calm under pressure: able to manage competing priorities and maintain delivery momentum. Technical and Professional Skills Proven ability to oversee and manage delivery workstreams, risks, dependencies, and timelines. Experience running large scale SaaS onboarding or transformation programmes. Confidence with CRM/CSM tools (e.g., Salesforce, Planhat). Familiarity with integrations, data migration, and system configuration. Ability to govern multi workstream programmes with clarity and structure. Experience & Qualifications Required 5+ years in programme management, onboarding, implementation, digital transformation, or related consulting. Experience working with enterprise or strategic customers in SaaS or PropTech. Demonstrable experience managing cross functional delivery teams. Strong stakeholder management, including senior and executive engagement. Experience with KPI tracking, success planning, and customer governance. Preferred Experience in social housing, property management, repairs & maintenance, or contractor ecosystems. Exposure to integrations, APIs, data workflows, and system migrations. Professional certifications (e.g., PMP, PRINCE2, Agile PM) are beneficial. Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 3 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Mar 11, 2026
Full time
About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting edge technology and data driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Senior Programme Manager, you will oversee complex, multi workstream onboarding programmes for Plentific's largest strategic clients. You will be accountable for the successful delivery of end to end client onboarding activity - from discovery and integration through training, go live, and early adoption. Beyond onboarding, you'll support the long term success of strategic accounts, ensuring strong engagement, measurable value, and operational alignment. As the orchestrator between client stakeholders and Plentific's cross functional teams, you will bring structure, governance, and clarity to every stage of the customer lifecycle. This role is ideal for someone who is highly organised, delivery focused, and confident operating in fast paced, matrixed environments. You will blend programme leadership with consultative engagement, operational discipline, and a passion for solving real customer challenges. Responsibilities Lead Strategic Onboarding Programmes Own the delivery of complex onboarding engagements for strategic accounts: discovery, solution design, integrations, configuration, data, training, and go live. Establish and maintain programme governance: delivery plans, RAID logs, status reporting, steering meetings, stakeholder alignment. Facilitate workshops for process mapping, solution design, system configuration, and integrations. Manage risks, dependencies, timelines, and cross functional communication with precision. Drive Value, Adoption & Early Success Guide clients through the first 3-6 months post go live, ensuring strong adoption and measurable operational improvements. Track key onboarding, usage, and value KPIs - intervening early when trends decline or risks emerge. Provide training to client teams on relevant Plentific workflows and modules. Ensure the client's operating model, workflows, and contractor ecosystem are aligned for long term success. Act as a Strategic Partner to Clients Build trusted relationships with senior client stakeholders - operational through executive. Consult on best practices around repairs and property management, contractor management, and digital journeys. Identify opportunities for optimisation, workflow improvements, and future product expansion. Ensure Strong Cross Functional Alignment Work closely with Product, Engineering, Support, Onboarding, and Customer Success to solutionise and address key pain points for the customer. Raise, track, and manage escalations to ensure accountability and timely resolution. Support transitions into Business as Usual by providing structured handovers to Customer Success (where required) and Support. Partner with Strategic Account Directors to identify expansion and growth opportunities. Operational & Governance Excellence Maintain accurate documentation across programmes, delivery milestones, integration decisions, and client processes. Run structured governance across strategic accounts where you are accountable for the ongoing success (QBRs, MBRs, working groups, training cadences). Uphold programme standards of quality, communication, and customer experience. Requirements Skills A strong communicator: able to translate technical details into accessible language for different audiences. Highly organised: adept at planning, scheduling, documentation, and programme discipline. Analytical: comfortable reading data, spotting trends, and identifying root causes. Solution oriented: willing to dive into the product, understand workflows, and creatively solve problems. A trusted advisor: able to influence senior stakeholders and guide clients through change. Calm under pressure: able to manage competing priorities and maintain delivery momentum. Technical and Professional Skills Proven ability to oversee and manage delivery workstreams, risks, dependencies, and timelines. Experience running large scale SaaS onboarding or transformation programmes. Confidence with CRM/CSM tools (e.g., Salesforce, Planhat). Familiarity with integrations, data migration, and system configuration. Ability to govern multi workstream programmes with clarity and structure. Experience & Qualifications Required 5+ years in programme management, onboarding, implementation, digital transformation, or related consulting. Experience working with enterprise or strategic customers in SaaS or PropTech. Demonstrable experience managing cross functional delivery teams. Strong stakeholder management, including senior and executive engagement. Experience with KPI tracking, success planning, and customer governance. Preferred Experience in social housing, property management, repairs & maintenance, or contractor ecosystems. Exposure to integrations, APIs, data workflows, and system migrations. Professional certifications (e.g., PMP, PRINCE2, Agile PM) are beneficial. Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 3 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Senior Trade Counter / Internal Sales Plumbing & Heating Merchant Greenock £35,000 Basic + Branch Bonus (OTE £42,000) • Step Up Towards Branch Management • £7,000 Branch Bonus Opportunity • Run a Small Merchant Branch Operation • Build Relationships With Local Trade Customers • Join a Growing Plumbing & Heating Merchant This is an excellent opportunity for someone currently working on the trade counter or in internal sales within a plumbers merchant who is ready to step into a more senior, commercially focused role. Our client is an established plumbing and heating merchant that competes strongly with the national chains while continuing to grow its presence across Scotland. The business has ambitious plans to expand its branch network and is investing heavily in developing both new and existing locations. They are now looking to recruit a Senior Trade Counter / Internal Sales professional to help run one of their smaller branches in Greenock. This is a hands-on role where you will take real responsibility for the day-to-day commercial performance of the branch while building strong relationships with local trade customers. For someone currently working in trade counter, internal sales or assistant branch roles , this represents a genuine opportunity to step into a position with greater responsibility and a clear route into branch management. The Role This is a sleeves-rolled-up merchant role where you will be involved in all aspects of the branch operation while helping drive sales and develop local trade relationships. Responsibilities include: • Serving customers on the trade counter • Building relationships with local plumbing and heating engineers • Managing quotations and internal sales enquiries • Developing new trade accounts and repeat business • Ordering stock and managing inventory levels • Supporting the day-to-day running of the branch • Driving sales across plumbing, heating and bathroom products You will be working as part of a small two-person branch team, meaning you will play a key role in the commercial success of the branch. The Opportunity The company is entering a significant growth phase and has clear ambitions to expand its merchant network across Scotland. Joining the business now provides the opportunity to establish yourself within a growing organisation and progress into roles such as: • Branch Manager • Managing larger branches as the company expands • Field sales or regional roles For someone with the right attitude and commercial mindset, this role offers a genuine opportunity to accelerate your career within the plumbing and heating merchant sector. About You You will already be working within a plumbing and heating merchant environment and will understand the needs of trade customers. Your current role might include: • Trade Counter Sales • Internal Sales • Assistant Branch Manager • Merchant Supervisor You are someone who: • Builds strong relationships with plumbing and heating engineers • Understands how merchant branches operate commercially • Enjoys working in a hands-on branch environment • Is motivated to grow sales and develop customer accounts • Wants to progress towards branch management Working Hours Monday to Friday: 7:30am 5:00pm Saturday: 8:00am 12:00pm (rota basis) Package £35,000 Basic Salary Branch performance bonus (OTE £7,000) Opportunity to progress within a growing merchant business For someone currently working in a plumbers merchant who is ready to step into a more senior role and progress towards branch management, this represents an excellent opportunity.
Mar 11, 2026
Full time
Senior Trade Counter / Internal Sales Plumbing & Heating Merchant Greenock £35,000 Basic + Branch Bonus (OTE £42,000) • Step Up Towards Branch Management • £7,000 Branch Bonus Opportunity • Run a Small Merchant Branch Operation • Build Relationships With Local Trade Customers • Join a Growing Plumbing & Heating Merchant This is an excellent opportunity for someone currently working on the trade counter or in internal sales within a plumbers merchant who is ready to step into a more senior, commercially focused role. Our client is an established plumbing and heating merchant that competes strongly with the national chains while continuing to grow its presence across Scotland. The business has ambitious plans to expand its branch network and is investing heavily in developing both new and existing locations. They are now looking to recruit a Senior Trade Counter / Internal Sales professional to help run one of their smaller branches in Greenock. This is a hands-on role where you will take real responsibility for the day-to-day commercial performance of the branch while building strong relationships with local trade customers. For someone currently working in trade counter, internal sales or assistant branch roles , this represents a genuine opportunity to step into a position with greater responsibility and a clear route into branch management. The Role This is a sleeves-rolled-up merchant role where you will be involved in all aspects of the branch operation while helping drive sales and develop local trade relationships. Responsibilities include: • Serving customers on the trade counter • Building relationships with local plumbing and heating engineers • Managing quotations and internal sales enquiries • Developing new trade accounts and repeat business • Ordering stock and managing inventory levels • Supporting the day-to-day running of the branch • Driving sales across plumbing, heating and bathroom products You will be working as part of a small two-person branch team, meaning you will play a key role in the commercial success of the branch. The Opportunity The company is entering a significant growth phase and has clear ambitions to expand its merchant network across Scotland. Joining the business now provides the opportunity to establish yourself within a growing organisation and progress into roles such as: • Branch Manager • Managing larger branches as the company expands • Field sales or regional roles For someone with the right attitude and commercial mindset, this role offers a genuine opportunity to accelerate your career within the plumbing and heating merchant sector. About You You will already be working within a plumbing and heating merchant environment and will understand the needs of trade customers. Your current role might include: • Trade Counter Sales • Internal Sales • Assistant Branch Manager • Merchant Supervisor You are someone who: • Builds strong relationships with plumbing and heating engineers • Understands how merchant branches operate commercially • Enjoys working in a hands-on branch environment • Is motivated to grow sales and develop customer accounts • Wants to progress towards branch management Working Hours Monday to Friday: 7:30am 5:00pm Saturday: 8:00am 12:00pm (rota basis) Package £35,000 Basic Salary Branch performance bonus (OTE £7,000) Opportunity to progress within a growing merchant business For someone currently working in a plumbers merchant who is ready to step into a more senior role and progress towards branch management, this represents an excellent opportunity.
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking a Customer Service Advisor to join their well-established team. This is an exciting opportunity to become part of a business renowned for its innovation, high-quality products, and excellent customer relationships. Salary is between £26,000 to £28,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays - Holidays increase with service to 25 days plus Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As the Customer Service Advisor, you will: Manage assigned customer accounts, addressing requests and providing full support to External Sales Managers Handle inbound calls, reception overflow, and customer enquiries from internal teams and end users Process internet and email orders internal systems; input call wrap-up codes Prepare quotes, schemes, and process product sample requests Monitor customer orders (back orders, forward orders, call-offs) and maintain accurate CRM/online customer information Provide product information and basic technical support; maintain up-to-date product knowledge Set up customers for online ordering and provide administrative support to Area Sales Managers Liaise with carriers for deliveries, chase PODs, and manage warehouse discrepancies Conduct key account courtesy calls and update Excel spreadsheets for management reporting Collaborate with internal departments including Commercial, Quality, Bespoke, Marketing, Technical, and other departments As the Customer Service Advisor, you will have: Experience in customer service, this is essential (preferably in a fast-paced office environment) A warm, approachable, and professional manner with a passion for delivering excellent customer service The ability to remain calm and solution-focused when handling difficult queries Strong organisational skills and the ability to manage time and workload independently A high level of attention to detail and accuracy A working knowledge of Microsoft Office (Word, Outlook, Excel)
Mar 11, 2026
Full time
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking a Customer Service Advisor to join their well-established team. This is an exciting opportunity to become part of a business renowned for its innovation, high-quality products, and excellent customer relationships. Salary is between £26,000 to £28,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays - Holidays increase with service to 25 days plus Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As the Customer Service Advisor, you will: Manage assigned customer accounts, addressing requests and providing full support to External Sales Managers Handle inbound calls, reception overflow, and customer enquiries from internal teams and end users Process internet and email orders internal systems; input call wrap-up codes Prepare quotes, schemes, and process product sample requests Monitor customer orders (back orders, forward orders, call-offs) and maintain accurate CRM/online customer information Provide product information and basic technical support; maintain up-to-date product knowledge Set up customers for online ordering and provide administrative support to Area Sales Managers Liaise with carriers for deliveries, chase PODs, and manage warehouse discrepancies Conduct key account courtesy calls and update Excel spreadsheets for management reporting Collaborate with internal departments including Commercial, Quality, Bespoke, Marketing, Technical, and other departments As the Customer Service Advisor, you will have: Experience in customer service, this is essential (preferably in a fast-paced office environment) A warm, approachable, and professional manner with a passion for delivering excellent customer service The ability to remain calm and solution-focused when handling difficult queries Strong organisational skills and the ability to manage time and workload independently A high level of attention to detail and accuracy A working knowledge of Microsoft Office (Word, Outlook, Excel)
Life on the team As a Senior Service Manager, you will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan click apply for full job details
Mar 11, 2026
Full time
Life on the team As a Senior Service Manager, you will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan click apply for full job details
Senior Trade Counter / Internal Sales Plumbing & Heating Merchant Clydebank £35,000 Basic + Branch Bonus (OTE £42,000) • Step Up Towards Branch Management • £7,000 Branch Bonus Opportunity • Run a Small Merchant Branch Operation • Build Relationships With Local Trade Customers • Join a Growing Plumbing & Heating Merchant This is an excellent opportunity for someone currently working on the trade counter or in internal sales within a plumbers merchant who is ready to step into a more senior, commercially focused role. Our client is an established plumbing and heating merchant that competes strongly with the national chains while continuing to grow its presence across Scotland. The business has ambitious plans to expand its branch network and is investing heavily in developing both new and existing locations. They are now looking to recruit a Senior Trade Counter / Internal Sales professional to help run one of their smaller branches in Clydebank. This is a hands-on role where you will take real responsibility for the day-to-day commercial performance of the branch while building strong relationships with local trade customers. For someone currently working in trade counter, internal sales or assistant branch roles , this represents a genuine opportunity to step into a position with greater responsibility and a clear route into branch management. The Role This is a sleeves-rolled-up merchant role where you will be involved in all aspects of the branch operation while helping drive sales and develop local trade relationships. Responsibilities include: • Serving customers on the trade counter • Building relationships with local plumbing and heating engineers • Managing quotations and internal sales enquiries • Developing new trade accounts and repeat business • Ordering stock and managing inventory levels • Supporting the day-to-day running of the branch • Driving sales across plumbing, heating and bathroom products You will be working as part of a small two-person branch team, meaning you will play a key role in the commercial success of the branch. The Opportunity The company is entering a significant growth phase and has clear ambitions to expand its merchant network across Scotland. Joining the business now provides the opportunity to establish yourself within a growing organisation and progress into roles such as: • Branch Manager • Managing larger branches as the company expands • Field sales or regional roles For someone with the right attitude and commercial mindset, this role offers a genuine opportunity to accelerate your career within the plumbing and heating merchant sector. About You You will already be working within a plumbing and heating merchant environment and will understand the needs of trade customers. Your current role might include: • Trade Counter Sales • Internal Sales • Assistant Branch Manager • Merchant Supervisor You are someone who: • Builds strong relationships with plumbing and heating engineers • Understands how merchant branches operate commercially • Enjoys working in a hands-on branch environment • Is motivated to grow sales and develop customer accounts • Wants to progress towards branch management Working Hours Monday to Friday: 7:30am 5:00pm Saturday: 8:00am 12:00pm (rota basis) Package £35,000 Basic Salary Branch performance bonus (OTE £7,000) Opportunity to progress within a growing merchant business For someone currently working in a plumbers merchant who is ready to step into a more senior role and progress towards branch management, this represents an excellent opportunity.
Mar 11, 2026
Full time
Senior Trade Counter / Internal Sales Plumbing & Heating Merchant Clydebank £35,000 Basic + Branch Bonus (OTE £42,000) • Step Up Towards Branch Management • £7,000 Branch Bonus Opportunity • Run a Small Merchant Branch Operation • Build Relationships With Local Trade Customers • Join a Growing Plumbing & Heating Merchant This is an excellent opportunity for someone currently working on the trade counter or in internal sales within a plumbers merchant who is ready to step into a more senior, commercially focused role. Our client is an established plumbing and heating merchant that competes strongly with the national chains while continuing to grow its presence across Scotland. The business has ambitious plans to expand its branch network and is investing heavily in developing both new and existing locations. They are now looking to recruit a Senior Trade Counter / Internal Sales professional to help run one of their smaller branches in Clydebank. This is a hands-on role where you will take real responsibility for the day-to-day commercial performance of the branch while building strong relationships with local trade customers. For someone currently working in trade counter, internal sales or assistant branch roles , this represents a genuine opportunity to step into a position with greater responsibility and a clear route into branch management. The Role This is a sleeves-rolled-up merchant role where you will be involved in all aspects of the branch operation while helping drive sales and develop local trade relationships. Responsibilities include: • Serving customers on the trade counter • Building relationships with local plumbing and heating engineers • Managing quotations and internal sales enquiries • Developing new trade accounts and repeat business • Ordering stock and managing inventory levels • Supporting the day-to-day running of the branch • Driving sales across plumbing, heating and bathroom products You will be working as part of a small two-person branch team, meaning you will play a key role in the commercial success of the branch. The Opportunity The company is entering a significant growth phase and has clear ambitions to expand its merchant network across Scotland. Joining the business now provides the opportunity to establish yourself within a growing organisation and progress into roles such as: • Branch Manager • Managing larger branches as the company expands • Field sales or regional roles For someone with the right attitude and commercial mindset, this role offers a genuine opportunity to accelerate your career within the plumbing and heating merchant sector. About You You will already be working within a plumbing and heating merchant environment and will understand the needs of trade customers. Your current role might include: • Trade Counter Sales • Internal Sales • Assistant Branch Manager • Merchant Supervisor You are someone who: • Builds strong relationships with plumbing and heating engineers • Understands how merchant branches operate commercially • Enjoys working in a hands-on branch environment • Is motivated to grow sales and develop customer accounts • Wants to progress towards branch management Working Hours Monday to Friday: 7:30am 5:00pm Saturday: 8:00am 12:00pm (rota basis) Package £35,000 Basic Salary Branch performance bonus (OTE £7,000) Opportunity to progress within a growing merchant business For someone currently working in a plumbers merchant who is ready to step into a more senior role and progress towards branch management, this represents an excellent opportunity.
Account Manager - UK Retailers £27,000 - £29,000 Crosshills, Bradford 9-5 Monday to Friday Hybrid one day a week after successful probationary period Office based. 21 days holiday plus banks, added holidays per every year in service up to 25 days. Pension contribution, fun days and daily office incentives. Taking a lead role and daily point of contact for client (Brand Owner, Retailer) and customer (Garment Manufacturer). Working as part of a team, using your own initiative and decision making. You will be personally responsible for your allocated accounts alongside Key Account Managers. Responsibilities Product development specification, design, sampling, preparing and updating costing and development sheets Product management inventory planning and monitoring, logistics, system setup Build on and maintain excellent client relationships Work closely with Key Account Manager(s) to achieve required outcome of projects Customer management order processing and monitoring Managing and maintaining Web Order System:- Admin Promotion to customers Education Sales and respective administration process control, including financial procedures As the Account Manager will be involved in all aspects of sales/tender project support, internal sales to re connect with customers, based in a modern fast paced manufacturing open office site. This role is ideal for a pro-active and well organised individual who is looking to develop their existing sales skills in a busy services environment. You will be one of the main contacts for some Huge National Key Accounts advising on projects and product services this company additionally provide this is a very challenging customer account management role. This Account Manager role is managing existing client key projects throughout the UK and maximising on business through excellent delivery of customer service and account management. This is a great opportunity for you if you enjoy building and maintaining customer relationships. You thrive and enjoy the pressure that comes with working in a business development environment. Competitive salary offered dependant on experience £27,000 - £29,000 with free parking on site. Situated in a great new office environment. If this sounds like a great opportunity for you and you match the criteria then please apply and I look forward to hearing from you! Lisa FARR Associates Recruitment Specialist
Mar 11, 2026
Full time
Account Manager - UK Retailers £27,000 - £29,000 Crosshills, Bradford 9-5 Monday to Friday Hybrid one day a week after successful probationary period Office based. 21 days holiday plus banks, added holidays per every year in service up to 25 days. Pension contribution, fun days and daily office incentives. Taking a lead role and daily point of contact for client (Brand Owner, Retailer) and customer (Garment Manufacturer). Working as part of a team, using your own initiative and decision making. You will be personally responsible for your allocated accounts alongside Key Account Managers. Responsibilities Product development specification, design, sampling, preparing and updating costing and development sheets Product management inventory planning and monitoring, logistics, system setup Build on and maintain excellent client relationships Work closely with Key Account Manager(s) to achieve required outcome of projects Customer management order processing and monitoring Managing and maintaining Web Order System:- Admin Promotion to customers Education Sales and respective administration process control, including financial procedures As the Account Manager will be involved in all aspects of sales/tender project support, internal sales to re connect with customers, based in a modern fast paced manufacturing open office site. This role is ideal for a pro-active and well organised individual who is looking to develop their existing sales skills in a busy services environment. You will be one of the main contacts for some Huge National Key Accounts advising on projects and product services this company additionally provide this is a very challenging customer account management role. This Account Manager role is managing existing client key projects throughout the UK and maximising on business through excellent delivery of customer service and account management. This is a great opportunity for you if you enjoy building and maintaining customer relationships. You thrive and enjoy the pressure that comes with working in a business development environment. Competitive salary offered dependant on experience £27,000 - £29,000 with free parking on site. Situated in a great new office environment. If this sounds like a great opportunity for you and you match the criteria then please apply and I look forward to hearing from you! Lisa FARR Associates Recruitment Specialist
An exciting opportunity has arisen for an ambitious and customer focused Store Manager to lead a busy and successful self storage operation in Derby. This role is perfect for someone who thrives in a fast paced, customer driven environment and enjoys combining sales leadership, operational management and team development. The Store Manager plays a pivotal role in driving the success of the store, ensuring excellent customer service, maximising occupancy and revenue, and maintaining high operational standards. This is a fantastic opportunity for someone who wants to take ownership of a business unit and make a real impact. The Role The successful candidate will be responsible for the day to day management of the store, ensuring strong sales performance, exceptional customer service and smooth operational delivery. Key responsibilities include: Driving store performance and achieving financial and occupancy targets Creating and executing marketing and sales plans to grow revenue Delivering outstanding customer service and building strong customer relationships Managing, coaching and developing the store team to maximise performance Monitoring enquiries and improving conversion rates Ensuring the store is presented to a high standard at all times Maintaining strong operational processes and accurate reporting Managing rotas and supporting recruitment and training activities Monitoring local market activity and competitor performance Ensuring full compliance with company procedures and health and safety regulations Identifying and managing store maintenance and operational improvements What They Are Looking For This role requires a proactive and commercially minded leader who enjoys driving results while maintaining a strong customer focus. Successful candidates will demonstrate: Strong leadership and team development skills A passion for delivering exceptional customer service Commercial awareness and the ability to drive sales performance Excellent organisational and prioritisation skills Confidence in analysing performance data and improving results A proactive and solution focused mindset Excellent communication and relationship building skills A hands on approach with a strong sense of ownership and accountability Why Apply? This is a brilliant opportunity to take ownership of a store, lead a team and play a key role in driving business success. The role offers a dynamic working environment where no two days are the same, along with the opportunity to make a genuine impact on store performance and customer experience. Salary: 34,662 Location: Derby
Mar 11, 2026
Full time
An exciting opportunity has arisen for an ambitious and customer focused Store Manager to lead a busy and successful self storage operation in Derby. This role is perfect for someone who thrives in a fast paced, customer driven environment and enjoys combining sales leadership, operational management and team development. The Store Manager plays a pivotal role in driving the success of the store, ensuring excellent customer service, maximising occupancy and revenue, and maintaining high operational standards. This is a fantastic opportunity for someone who wants to take ownership of a business unit and make a real impact. The Role The successful candidate will be responsible for the day to day management of the store, ensuring strong sales performance, exceptional customer service and smooth operational delivery. Key responsibilities include: Driving store performance and achieving financial and occupancy targets Creating and executing marketing and sales plans to grow revenue Delivering outstanding customer service and building strong customer relationships Managing, coaching and developing the store team to maximise performance Monitoring enquiries and improving conversion rates Ensuring the store is presented to a high standard at all times Maintaining strong operational processes and accurate reporting Managing rotas and supporting recruitment and training activities Monitoring local market activity and competitor performance Ensuring full compliance with company procedures and health and safety regulations Identifying and managing store maintenance and operational improvements What They Are Looking For This role requires a proactive and commercially minded leader who enjoys driving results while maintaining a strong customer focus. Successful candidates will demonstrate: Strong leadership and team development skills A passion for delivering exceptional customer service Commercial awareness and the ability to drive sales performance Excellent organisational and prioritisation skills Confidence in analysing performance data and improving results A proactive and solution focused mindset Excellent communication and relationship building skills A hands on approach with a strong sense of ownership and accountability Why Apply? This is a brilliant opportunity to take ownership of a store, lead a team and play a key role in driving business success. The role offers a dynamic working environment where no two days are the same, along with the opportunity to make a genuine impact on store performance and customer experience. Salary: 34,662 Location: Derby
Rentokil Pest Control - Graduate Pest Control Technician Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Graduate Pest Control Technician with Rentokil in Stockton and surrounding areas. Full training provided, no experience necessary. Apply now! We are currently seeking a Graduate Pest Control Technician to join our dedicated team covering Stockton and surrounding areas. Successful individuals in this role have included graduates with a science-based, business management or social science degree. If you're looking for a company that prioritises colleague development, this could be the job for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,733 per annum. Expected OTE: £31,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers' pest control needs. Graduate Pest Control Technician Role You will start as a Pest Control Technician, with your initial 6-12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive industry-recognised training. Key responsibilities include: Inspecting customer premises for signs of pests and identifying potential risks. Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour. Offering valuable advice to customers on the maintenance and hygiene of their premises. Completing accurate reports after every visit. Providing exceptional customer service and upholding a professional image at all times. During the next 12-36 months, you will have an exciting opportunity to choose your career path from one of the following roles: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. Graduate Pest Control Technician Requirements A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality, or Tourism. A full UK driving licence. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. Leads Commission scheme available - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.
Mar 11, 2026
Full time
Rentokil Pest Control - Graduate Pest Control Technician Join Our Team and Make a Difference! Enjoy problem-solving and helping customers? Become a Graduate Pest Control Technician with Rentokil in Stockton and surrounding areas. Full training provided, no experience necessary. Apply now! We are currently seeking a Graduate Pest Control Technician to join our dedicated team covering Stockton and surrounding areas. Successful individuals in this role have included graduates with a science-based, business management or social science degree. If you're looking for a company that prioritises colleague development, this could be the job for you! Why Join Rentokil? Competitive Salary Package: Start with a basic salary of £26,733 per annum. Expected OTE: £31,000 per annum, with bonus and commission schemes available. Benefits: Company vehicle, fuel card, mobile phone, uniform, and RI Rewards. Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary. Industry-Leading Training: Receive top-notch training to support our customers' pest control needs. Graduate Pest Control Technician Role You will start as a Pest Control Technician, with your initial 6-12 months dedicated to covering a specific geographical area. You'll provide invaluable support to customers by resolving their pest control issues while receiving comprehensive industry-recognised training. Key responsibilities include: Inspecting customer premises for signs of pests and identifying potential risks. Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour. Offering valuable advice to customers on the maintenance and hygiene of their premises. Completing accurate reports after every visit. Providing exceptional customer service and upholding a professional image at all times. During the next 12-36 months, you will have an exciting opportunity to choose your career path from one of the following roles: Sales Surveyor Field Biologist Service Team Leader Key Account Manager Rentokil offers you the platform to follow your own career path while constantly learning on the job and developing your career. Graduate Pest Control Technician Requirements A minimum 2.2 degree in a science/BSc related subject including Social Science, or a BA in Business Management, Hospitality, or Tourism. A full UK driving licence. A desire to work hard and have fun while meeting and interacting with customers daily. Flexibility with working patterns to support business needs. You may be required to pass a DBS check depending on the role you have applied for Benefits Additional opportunities to earn more with regular bonus and commission schemes. Access to a company vehicle and fuel card. Salary grading system - linked to performance for those keen to develop their career within our business. Opportunity to contribute to a Private Healthcare scheme. Enrolment in our company pension scheme. Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards. Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers. Leads Commission scheme available - although this isn't a sales job, we appreciate and reward you for passing on sales leads. Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends. Long service recognition - includes an extra five days of annual leave entitlement after five years of service. Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial. Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting. As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.
Howdens is a manager-driven business, which means as a Depot Manager you'll have a significant level of autonomy in your decision-making and how you drive your depot and team to success, which is what makes us so unique. Your responsibilities will range from managing your own P&L to recruiting, leading, and motivating your team in order to achieve and exceed your sales targets, by building strong working relationships with the local trade. However, you won't be alone as there is a whole network of teams working behind the scenes who will provide you with immediate guidance, support, and training to help you achieve your goals and ambitions. The pace is fast, and the environment is competitive and demanding but also incredibly rewarding financially and in our strong sense of team spirit that makes us different from the rest. Skills and attributes you need to be a successful Depot Manager: Management experience Inspirational leader Sales focused Problem solving Target driven Effective communicator Ambition and drive Customer service Results driven Thrive in fast paced environments What you get from us as a Depot Manager: Competitive base salary Monthly depot bonus OTE Company car provided Team incentives and outings Competitive Pension Plan with a maximum company contribution of 12%. 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Mar 11, 2026
Full time
Howdens is a manager-driven business, which means as a Depot Manager you'll have a significant level of autonomy in your decision-making and how you drive your depot and team to success, which is what makes us so unique. Your responsibilities will range from managing your own P&L to recruiting, leading, and motivating your team in order to achieve and exceed your sales targets, by building strong working relationships with the local trade. However, you won't be alone as there is a whole network of teams working behind the scenes who will provide you with immediate guidance, support, and training to help you achieve your goals and ambitions. The pace is fast, and the environment is competitive and demanding but also incredibly rewarding financially and in our strong sense of team spirit that makes us different from the rest. Skills and attributes you need to be a successful Depot Manager: Management experience Inspirational leader Sales focused Problem solving Target driven Effective communicator Ambition and drive Customer service Results driven Thrive in fast paced environments What you get from us as a Depot Manager: Competitive base salary Monthly depot bonus OTE Company car provided Team incentives and outings Competitive Pension Plan with a maximum company contribution of 12%. 24 days holiday, rising to 26 days after 5 years Staff discount on Howdens products Buy as you earn share scheme About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Job Title Scaled Customer Success Manager, EMEA Salary £100k-£115k OTE + Equity Company Description Airtable - Leading no-code enterprise app platform Job Description Join Airtable's high-growth EMEA headquarters in London to drive value across a diverse portfolio of enterprise accounts. You will lead high-impact onboarding, accelerate AI adoption, and manage renewals through a pooled portfolio model. This critical role sits at the intersection of sales and product, empowering the Fortune 100 to build complex, automated workflows without code. Location London, UK Why this role is remarkable Be at the forefront of the AI revolution by leading hands-on workshops that help enterprise customers implement agentic automation and embedded AI agents. Join a Tier-1 backed organization (Sequoia, Benchmark) where 80% of the Fortune 100 already rely on the product, offering immense market credibility. Benefit from a clear career architecture with proven mobility paths into Strategic CS, Sales, or Forward Deployed Engineering, including international transfer opportunities. What you will do Guide a portfolio of up to 20 active Enterprise accounts through 90-day mutual onboarding plans to ensure successful workflow launches. Execute data-driven intervention playbooks based on account health signals to mitigate risk and drive consistent license activation. Lead Executive Business Reviews to quantify customer ROI and document business value, securing long-term renewals and identifying expansion opportunities. The ideal candidate Possesses 5+ years of experience in Customer Success or Account Management within the B2B SaaS sector, ideally in scaled or pooled models. Demonstrates a "teacher at heart" mindset with the ability to translate complex technical systems into actionable business insights for clients. Exhibits strong operational rigor and the ability to manage approximately 100 accounts per year while maintaining high engagement standards.
Mar 11, 2026
Full time
Job Title Scaled Customer Success Manager, EMEA Salary £100k-£115k OTE + Equity Company Description Airtable - Leading no-code enterprise app platform Job Description Join Airtable's high-growth EMEA headquarters in London to drive value across a diverse portfolio of enterprise accounts. You will lead high-impact onboarding, accelerate AI adoption, and manage renewals through a pooled portfolio model. This critical role sits at the intersection of sales and product, empowering the Fortune 100 to build complex, automated workflows without code. Location London, UK Why this role is remarkable Be at the forefront of the AI revolution by leading hands-on workshops that help enterprise customers implement agentic automation and embedded AI agents. Join a Tier-1 backed organization (Sequoia, Benchmark) where 80% of the Fortune 100 already rely on the product, offering immense market credibility. Benefit from a clear career architecture with proven mobility paths into Strategic CS, Sales, or Forward Deployed Engineering, including international transfer opportunities. What you will do Guide a portfolio of up to 20 active Enterprise accounts through 90-day mutual onboarding plans to ensure successful workflow launches. Execute data-driven intervention playbooks based on account health signals to mitigate risk and drive consistent license activation. Lead Executive Business Reviews to quantify customer ROI and document business value, securing long-term renewals and identifying expansion opportunities. The ideal candidate Possesses 5+ years of experience in Customer Success or Account Management within the B2B SaaS sector, ideally in scaled or pooled models. Demonstrates a "teacher at heart" mindset with the ability to translate complex technical systems into actionable business insights for clients. Exhibits strong operational rigor and the ability to manage approximately 100 accounts per year while maintaining high engagement standards.
