Our client is a well-established accountancy practice based in Wrexham with a solid client portfolio of 400-500 clients, ranging from sole traders to limited companies reporting under FRS 105 with turnovers up to £3 million. The team currently comprises six dedicated staff including accounts assistants, a payroll administrator, and a director who is the firm's sole chartered accountant click apply for full job details
Dec 15, 2025
Full time
Our client is a well-established accountancy practice based in Wrexham with a solid client portfolio of 400-500 clients, ranging from sole traders to limited companies reporting under FRS 105 with turnovers up to £3 million. The team currently comprises six dedicated staff including accounts assistants, a payroll administrator, and a director who is the firm's sole chartered accountant click apply for full job details
Taylor Stevenson is proud to partner with a prestigious, multi award-winning Chartered Accountancy and Business Advisory firm in the search for an experienced Payroll Senior. This role involves managing a portfolio of payroll clients from start to finish, including various workplace pension schemes. The successful candidate will be highly organised, able to work under pressure, and possess excellent communication skills. You will liaise with HMRC, onboard new payroll clients, and undertake advanced payroll duties including pension scheme setup and PAYE scheme closures. Key Duties & Responsibilities Payroll Management Manage your own portfolio of payroll clients from start to finish, including workplace pension schemes. Process BACs payments for clients. Liaise with HM Revenue & Customs. Set up new payroll clients. Carry out advanced payroll tasks, including pension scheme setup, PAYE scheme closures, and payroll analysis. Communicate with managers and colleagues regarding payroll queries and reporting. Assist with training and development of Payroll Administrators. Handle employee payroll enquiries. Liaise directly with clients via email and telephone. Provide training to Payroll Administrators as required. General Administrative Duties Maintain files, records, and departmental databases. Handle ad hoc queries as needed. Complete spreadsheet and word-processing tasks to support analytical and team development activities. Support the manager and team with organisational duties. Make recommendations to the Manager regarding client payroll methods and procedures. Skills & Qualifications Essential Skills Ability to work independently and remain calm under pressure. Strong workload prioritisation skills. Confident communicator with a broad range of individuals including clients, colleagues, and employees. Clear and concise written and verbal communication. Strong literacy and numeracy skills. Experience within a payroll bureau environment. Desirable Skills Experience using BrightPay payroll software. CIPP qualifications Personal Qualities Excellent attention to detail. Able to work independently and as part of a team, contributing positively to others. Professional, friendly, and helpful manner. Eagerness to learn and develop new skills. Strong communication abilities. Required Maths and English GCSE (A-C) or equivalent. Benefits Hybrid working - 1 day per week from home Gym membership Healthcare and wellbeing membership Buy & sell holiday scheme Retailer discounts Social club In-house learning and development opportunities Salary - £30,000-£34,000 (DOE) INDCT JBRP1_UKTJ
Dec 15, 2025
Full time
Taylor Stevenson is proud to partner with a prestigious, multi award-winning Chartered Accountancy and Business Advisory firm in the search for an experienced Payroll Senior. This role involves managing a portfolio of payroll clients from start to finish, including various workplace pension schemes. The successful candidate will be highly organised, able to work under pressure, and possess excellent communication skills. You will liaise with HMRC, onboard new payroll clients, and undertake advanced payroll duties including pension scheme setup and PAYE scheme closures. Key Duties & Responsibilities Payroll Management Manage your own portfolio of payroll clients from start to finish, including workplace pension schemes. Process BACs payments for clients. Liaise with HM Revenue & Customs. Set up new payroll clients. Carry out advanced payroll tasks, including pension scheme setup, PAYE scheme closures, and payroll analysis. Communicate with managers and colleagues regarding payroll queries and reporting. Assist with training and development of Payroll Administrators. Handle employee payroll enquiries. Liaise directly with clients via email and telephone. Provide training to Payroll Administrators as required. General Administrative Duties Maintain files, records, and departmental databases. Handle ad hoc queries as needed. Complete spreadsheet and word-processing tasks to support analytical and team development activities. Support the manager and team with organisational duties. Make recommendations to the Manager regarding client payroll methods and procedures. Skills & Qualifications Essential Skills Ability to work independently and remain calm under pressure. Strong workload prioritisation skills. Confident communicator with a broad range of individuals including clients, colleagues, and employees. Clear and concise written and verbal communication. Strong literacy and numeracy skills. Experience within a payroll bureau environment. Desirable Skills Experience using BrightPay payroll software. CIPP qualifications Personal Qualities Excellent attention to detail. Able to work independently and as part of a team, contributing positively to others. Professional, friendly, and helpful manner. Eagerness to learn and develop new skills. Strong communication abilities. Required Maths and English GCSE (A-C) or equivalent. Benefits Hybrid working - 1 day per week from home Gym membership Healthcare and wellbeing membership Buy & sell holiday scheme Retailer discounts Social club In-house learning and development opportunities Salary - £30,000-£34,000 (DOE) INDCT JBRP1_UKTJ
We re looking for a Social Media Administrator to join the WildFish Communications and Marketing team. WildFish is a charity dedicated to conserving wild fish and their aquatic habitats. This role is perfect for someone who enjoys creating content, feels passionate about the positive impact of social media, and is keen to develop their skills in digital storytelling. You ll help to bring campaign messaging to life across our social media platforms, engage audiences, and run the day-to-day management of our accounts. Key Responsibilities Content creation and planning: Draft and design engaging visual content (images, short videos, graphics) for social media. Maintain the social media content calendar. Channel management: Schedule and post content across social platforms (Instagram, Facebook, LinkedIn and YouTube). Community management: Monitor comments, messages, and mentions; flagging or responding where appropriate. Engage with followers and build community. Platform maintenance: Account administration, including bio updates, ensuring profile assets remain timely and relevant, and maintaining brand consistency across platforms. Performance tracking: Analysis performance metrics and create reports. Trend spotting: Stay current with social media trends and platform updates, keeping an eye on emerging patterns in the environmental space. Personal Requirements Essential Passion for WildFish s mission and a commitment to its values. Over two years' experience with social media platforms. Proficiency with social media management tools. . Experience with graphic design and video editing tools for creating engaging visual content. Understanding of social media analytics. Good written communication skills and an eye for detail. Organised, proactive, and eager to learn. Comfortable juggling multiple tasks and deadlines. Desirable Background in an environmentally-focused role. Knowledge of wider communications mix and how the channels interact. Preferred Qualifications A bachelor s degree in marketing, communications or a related field. Relevant work experience in a related digital marketing, content creation or agency role. A portfolio demonstrating successful social media campaigns, community building or follower growth. What We Offer Salary: £25k - 28k (dependent on experience). 25 days annual leave, plus 8 bank holidays. Additional leave during the festive season. Flexible and remote working arrangements, with fortnightly travel to Salisbury (SP2). Learning and development opportunities. Pension contributions of 5%. Diversity and Inclusion At WildFish, we value diversity and inclusion. We are an equal-opportunity employer and encourage applications from individuals from under-represented groups in the conservation sector. If you don t meet all the criteria but are passionate about our mission and believe you can contribute, we encourage you to apply. How to Apply For questions about the role or application process, including reasonable adjustments, contact our Operations Manager. Applicants must have the right to live and work in the UK. Deadline for applications: 7 January 2026
Dec 15, 2025
Full time
We re looking for a Social Media Administrator to join the WildFish Communications and Marketing team. WildFish is a charity dedicated to conserving wild fish and their aquatic habitats. This role is perfect for someone who enjoys creating content, feels passionate about the positive impact of social media, and is keen to develop their skills in digital storytelling. You ll help to bring campaign messaging to life across our social media platforms, engage audiences, and run the day-to-day management of our accounts. Key Responsibilities Content creation and planning: Draft and design engaging visual content (images, short videos, graphics) for social media. Maintain the social media content calendar. Channel management: Schedule and post content across social platforms (Instagram, Facebook, LinkedIn and YouTube). Community management: Monitor comments, messages, and mentions; flagging or responding where appropriate. Engage with followers and build community. Platform maintenance: Account administration, including bio updates, ensuring profile assets remain timely and relevant, and maintaining brand consistency across platforms. Performance tracking: Analysis performance metrics and create reports. Trend spotting: Stay current with social media trends and platform updates, keeping an eye on emerging patterns in the environmental space. Personal Requirements Essential Passion for WildFish s mission and a commitment to its values. Over two years' experience with social media platforms. Proficiency with social media management tools. . Experience with graphic design and video editing tools for creating engaging visual content. Understanding of social media analytics. Good written communication skills and an eye for detail. Organised, proactive, and eager to learn. Comfortable juggling multiple tasks and deadlines. Desirable Background in an environmentally-focused role. Knowledge of wider communications mix and how the channels interact. Preferred Qualifications A bachelor s degree in marketing, communications or a related field. Relevant work experience in a related digital marketing, content creation or agency role. A portfolio demonstrating successful social media campaigns, community building or follower growth. What We Offer Salary: £25k - 28k (dependent on experience). 25 days annual leave, plus 8 bank holidays. Additional leave during the festive season. Flexible and remote working arrangements, with fortnightly travel to Salisbury (SP2). Learning and development opportunities. Pension contributions of 5%. Diversity and Inclusion At WildFish, we value diversity and inclusion. We are an equal-opportunity employer and encourage applications from individuals from under-represented groups in the conservation sector. If you don t meet all the criteria but are passionate about our mission and believe you can contribute, we encourage you to apply. How to Apply For questions about the role or application process, including reasonable adjustments, contact our Operations Manager. Applicants must have the right to live and work in the UK. Deadline for applications: 7 January 2026
About Worldwide Radiology Worldwide Radiology is a registered charity working internationally creating and delivering solutions to enhance access to high quality and appropriate diagnostic imaging tests in low- and middle-income countries. We re a small but busy team, mainly based in the UK, working remotely across several countries and time zones. Our work involves close collaboration with hospitals, universities, and global health partners, and we re looking for a Finance & Operations Administrator who can help keep everything running smoothly behind the scenes. About the role Your work will span all areas including bookkeeping, coordinating meetings and travel, supporting volunteers, and offering flexible admin support wherever it s needed, and ensuring that our projects and governance processes run efficiently. You ll also play a part in strengthening internal communication and contributing to a positive, supportive team culture. You ll work closely with the Finance Manager, CEO, Programme Manager, and the UK based team, as well as our global network of volunteers and partners, so clear communication and cultural awareness are important. This is a varied and rewarding role for someone who s organised, adaptable and comfortable juggling different tasks. Key responsibilities Financial administration Process invoices, receipts and other payments, accurately recording them in Xero. Perform regular bank reconciliations in Xero and maintain accurate financial records. Creditor and debtor control. Keep accurate electronic filing of financial and legal documents. Track organisational subscriptions, memberships, and renewals (e.g. Zoom, Google Workspace, domain hosting). Assist with payroll processing, liaising with third-party payroll provider. Assist with gathering financial data or documents needed for audits, board reporting, or funding applications. Support the Finance Manager with general bookkeeping and financial reporting requirements. Meetings and coordination Schedule and manage remote and hybrid meetings across several time zones, ensuring appropriate technical setup. Schedule and organise in-person team meeting/planning days, including catering and logistics Organise, prepare agendas, take minutes and follow up on agreed actions for internal meetings and partner meetings as required. Utilise project management software (Click-Up) to track activities. Support coordination of annual leave, holiday cover, and team planning days. Assist with scheduling online training programme sessions with partners and volunteers, including managing rotas and online meeting links. Support WWR events (e.g. study days), coordinating logistics and liaising with speakers, attendees, and venues. Assist the CEO with diary management and scheduling external meetings. Governance and organisational management Prepare a 4-monthly board meeting pack, including gathering documents, preparing presentation slides, liaising with trustees, and managing meeting logistics. Maintain and update the board s action tracker and ensure trustees and staff are informed of deadlines and responsibilities. Maintain a central policy suite and update document libraries in Google Drive. Manage and maintain Google Workspace settings, shared drives, and user access. Provide light technical support to the team (Zoom, Google Meet, shared drives, etc.). Provide administrative support for compliance processes (insurance renewals, Companies House and Charity Commission filings, as led by the Finance Manager). Volunteer and HR administration Support volunteer onboarding and maintaining up-to-date volunteer records. Support team leaders with recruitment processes for volunteers, consultants and staff. Manage volunteer feedback and complaint forms and help ensure follow-up as needed. Maintain contact lists and distribution lists for volunteers, staff, and partners. Coordinate with project leads to track volunteer participation and availability across projects. Travel and logistics Arrange travel for the CEO, programme staff, volunteers, and partners as needed using our third-party travel company. Support with preparing and submitting visa applications and gathering necessary documentation. Coordinate in-country travel and accommodation bookings and payments for team members and visitors. Maintain records of travel insurance, and relevant permissions for project-related trips. About you We re looking for someone who s practical, detail-oriented, confident in managing multiple tasks and able to prioritise them effectively. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment. Essential skills and qualities Proven bookkeeping experience or qualification, being confident using on-line accounting software. Excellent IT skills using Microsoft Excel, Word and PowerPoint along with Google Workspace (Docs, Sheets, Drive, Calendar), Zoom, and similar tools. Strong organisational and time management skills, with great attention to detail and accuracy in work. Comfortable learning and managing new systems (e.g. ClickUp or other project management platforms). Friendly, professional communication skills, both verbal and written, with a collaborative approach, cultural awareness and confidence to ask questions and seek support. Desirable Experience supporting boards or governance processes. Experience working or volunteering in the non-profit and/or health sector. Experience working or communicating across cultures Familiarity with charity administration and awareness of UK charity accounting. Application process Remote interviews will take place w/c 26th January. Please note applicants must have the right to work in the UK as we are unable to provide visa sponsorship. Worldwide Radiology is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you re excited about this role but aren t sure you tick every box, we still encourage you to apply - we d love to hear from you. We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice. We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
Dec 15, 2025
Full time
About Worldwide Radiology Worldwide Radiology is a registered charity working internationally creating and delivering solutions to enhance access to high quality and appropriate diagnostic imaging tests in low- and middle-income countries. We re a small but busy team, mainly based in the UK, working remotely across several countries and time zones. Our work involves close collaboration with hospitals, universities, and global health partners, and we re looking for a Finance & Operations Administrator who can help keep everything running smoothly behind the scenes. About the role Your work will span all areas including bookkeeping, coordinating meetings and travel, supporting volunteers, and offering flexible admin support wherever it s needed, and ensuring that our projects and governance processes run efficiently. You ll also play a part in strengthening internal communication and contributing to a positive, supportive team culture. You ll work closely with the Finance Manager, CEO, Programme Manager, and the UK based team, as well as our global network of volunteers and partners, so clear communication and cultural awareness are important. This is a varied and rewarding role for someone who s organised, adaptable and comfortable juggling different tasks. Key responsibilities Financial administration Process invoices, receipts and other payments, accurately recording them in Xero. Perform regular bank reconciliations in Xero and maintain accurate financial records. Creditor and debtor control. Keep accurate electronic filing of financial and legal documents. Track organisational subscriptions, memberships, and renewals (e.g. Zoom, Google Workspace, domain hosting). Assist with payroll processing, liaising with third-party payroll provider. Assist with gathering financial data or documents needed for audits, board reporting, or funding applications. Support the Finance Manager with general bookkeeping and financial reporting requirements. Meetings and coordination Schedule and manage remote and hybrid meetings across several time zones, ensuring appropriate technical setup. Schedule and organise in-person team meeting/planning days, including catering and logistics Organise, prepare agendas, take minutes and follow up on agreed actions for internal meetings and partner meetings as required. Utilise project management software (Click-Up) to track activities. Support coordination of annual leave, holiday cover, and team planning days. Assist with scheduling online training programme sessions with partners and volunteers, including managing rotas and online meeting links. Support WWR events (e.g. study days), coordinating logistics and liaising with speakers, attendees, and venues. Assist the CEO with diary management and scheduling external meetings. Governance and organisational management Prepare a 4-monthly board meeting pack, including gathering documents, preparing presentation slides, liaising with trustees, and managing meeting logistics. Maintain and update the board s action tracker and ensure trustees and staff are informed of deadlines and responsibilities. Maintain a central policy suite and update document libraries in Google Drive. Manage and maintain Google Workspace settings, shared drives, and user access. Provide light technical support to the team (Zoom, Google Meet, shared drives, etc.). Provide administrative support for compliance processes (insurance renewals, Companies House and Charity Commission filings, as led by the Finance Manager). Volunteer and HR administration Support volunteer onboarding and maintaining up-to-date volunteer records. Support team leaders with recruitment processes for volunteers, consultants and staff. Manage volunteer feedback and complaint forms and help ensure follow-up as needed. Maintain contact lists and distribution lists for volunteers, staff, and partners. Coordinate with project leads to track volunteer participation and availability across projects. Travel and logistics Arrange travel for the CEO, programme staff, volunteers, and partners as needed using our third-party travel company. Support with preparing and submitting visa applications and gathering necessary documentation. Coordinate in-country travel and accommodation bookings and payments for team members and visitors. Maintain records of travel insurance, and relevant permissions for project-related trips. About you We re looking for someone who s practical, detail-oriented, confident in managing multiple tasks and able to prioritise them effectively. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment. Essential skills and qualities Proven bookkeeping experience or qualification, being confident using on-line accounting software. Excellent IT skills using Microsoft Excel, Word and PowerPoint along with Google Workspace (Docs, Sheets, Drive, Calendar), Zoom, and similar tools. Strong organisational and time management skills, with great attention to detail and accuracy in work. Comfortable learning and managing new systems (e.g. ClickUp or other project management platforms). Friendly, professional communication skills, both verbal and written, with a collaborative approach, cultural awareness and confidence to ask questions and seek support. Desirable Experience supporting boards or governance processes. Experience working or volunteering in the non-profit and/or health sector. Experience working or communicating across cultures Familiarity with charity administration and awareness of UK charity accounting. Application process Remote interviews will take place w/c 26th January. Please note applicants must have the right to work in the UK as we are unable to provide visa sponsorship. Worldwide Radiology is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you re excited about this role but aren t sure you tick every box, we still encourage you to apply - we d love to hear from you. We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice. We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
You can find out more about this in ourSenior Manager - Client Service Management page is loaded Senior Manager - Client Service Managementlocations: Chelmsfordtime type: Full timeposted on: Posted Todayjob requisition id: JR-The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole Purpose:Central to our Organization, SRM's are the link between the operations teams and the Sponsors, working with differentpeople in the organisation to ensure that Sponsors are satisfied with all our services.You will have to develop a deep understanding of the Sponsor's strategy, goals and future demands, being responsiblefor maintaining existing Sponsor book and ensuring that the revenues of the Sponsor's portfolio grow, both in volumeand in profitability.You will achieve this by ensuring a high standard of service delivery and identifying growth opportunities. This functionprovides a focus point, both internally and externally, for the services of the firm to a certain number of its Sponsors. Thisposition is directly responsible for the Sponsor satisfaction for those relationships and is also responsible for the timelyand accurate delivery of information. This position is acting as the first escalation point for any service queries of therelevant Sponsors.The role is based in London/Chelmsford and you will work closely with the internal business areas in all locations.Experience in the operations of investment management would be useful. To co-ordinate all activities and retention of our Sponsors. Manage relationships through a 'net' perspective ensuring profitable growth opportunities. Wide ranging engagement with colleagues in all FundRock locations. Key Role Deliverables: Work with the business areas to develop tailored solutions to ensure operational activity can be as efficient as possible without compromising service quality while maintaining a low risk profile. Continuously broaden our connectivity across the Sponsor base to ensure we are viewed as a partner integral to their business model. Constantly explore and develop FundRock upsell/cross sell opportunities. Obtain detailed understanding of 's business model/products/strategy/operational requirements/Key Challenges/Competitors. Ensure that adequate legal agreements are in place to cover services and risks. Act as a first escalation point for issues for any service query for their Sponsor relationships and their related third parties, ensure prompt follow-up escalation where required. Ensure a high quality, efficient and timely professional service and that at least monthly Service Review Calls /Meetings are held with each Sponsor relationship and their relevant administrator where required. Manage SLA breaches, conflict, communications to the Sponsor ensuring matters are resolved rapidly Onboarding - work alongside onboarding / sales to establish new client setup Project manage new initiatives or client remediation plans / changes being rolled out Ensure Sponsor happiness ratings are accurate and match the views of the Sponsor Assist in the resolution of complex matters adding value to our Sponsors Build and maintain account plans for each Sponsor relationship assigned to you. Facilitate review meetings. Work closely with Operations / Compliance / Risk and other day to day functions to deliver the contracted range of services within agreed service levels. Create a RAG status for each Sponsor and produce /enforce remedial action plans for any relationships at risk. Build and maintain trusting and valuable relationships across the firm to maximise efficient deliveries and resolution of issues. Ensure a timely preparation of operational and review packs liaising with internal departments where required. Act as the first point of contact for the Sponsor. Ensure the circulation of all action points arising from review meetings and the follow up in a timely manner. Develop-improve dashboards where necessary in order to improve efficiency and coordination, monitoring and assuring client satisfaction. Hands on engagement in issue resolution as part of the escalation process beyond the day to day. Responsible for communicating relationship issues to Senior Management teams across FundRock and leading our response to the. Provides feedback on product functionality and future trends to business heads. Issue MI and KPI information in a timely manner. Issue various daily, weekly and monthly reporting in a timely manner. Experience: The following skills & experience are relevant to the roleEntry Level Ideally has previous experience or knowledge of a UK ACD Knowledge of UK UCITS market and Regulations Knowledge of UK Fund Accounting, Transfer Agency, Depositary and Custody desirable. Knowledge of broader financial markets and products Previous experience of within CSM, RM or Sponsor Service preferred Able to build and develop strong relationships (internal/external)Experienced Level Ability to tailor services and to grow relationships with different cultural backgrounds Ability to prepare and deliver fund industry related presentations Networking skills Ability to follow / agree project plans and to deliver projects on time Proven track record in respect of Organic / New business growth Other Significant Role Requirements: Listed below are any further key factors which have a bearing on being able to perform the role effectively Excellent communicator Excellent Sponsor Management and presentations skills Experience in writing Account plans / Remedial Action plans and Project plans Sponsor Take-on and Transitions are delivered to plan, within budget and to timetable. Scope of Role: Ability to independently manage Sponsor relationships / Sponsor projects. Technical Knowledge: Proven technical knowledge of UK UCITS, NURS and Investment Trusts People Management Able to work with different operational areas, industry groups and cultures Collaborating with internal teams to address Sponsor's needs. Sponsor / Market facing roleDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by
Dec 15, 2025
Full time
You can find out more about this in ourSenior Manager - Client Service Management page is loaded Senior Manager - Client Service Managementlocations: Chelmsfordtime type: Full timeposted on: Posted Todayjob requisition id: JR-The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youRole Purpose:Central to our Organization, SRM's are the link between the operations teams and the Sponsors, working with differentpeople in the organisation to ensure that Sponsors are satisfied with all our services.You will have to develop a deep understanding of the Sponsor's strategy, goals and future demands, being responsiblefor maintaining existing Sponsor book and ensuring that the revenues of the Sponsor's portfolio grow, both in volumeand in profitability.You will achieve this by ensuring a high standard of service delivery and identifying growth opportunities. This functionprovides a focus point, both internally and externally, for the services of the firm to a certain number of its Sponsors. Thisposition is directly responsible for the Sponsor satisfaction for those relationships and is also responsible for the timelyand accurate delivery of information. This position is acting as the first escalation point for any service queries of therelevant Sponsors.The role is based in London/Chelmsford and you will work closely with the internal business areas in all locations.Experience in the operations of investment management would be useful. To co-ordinate all activities and retention of our Sponsors. Manage relationships through a 'net' perspective ensuring profitable growth opportunities. Wide ranging engagement with colleagues in all FundRock locations. Key Role Deliverables: Work with the business areas to develop tailored solutions to ensure operational activity can be as efficient as possible without compromising service quality while maintaining a low risk profile. Continuously broaden our connectivity across the Sponsor base to ensure we are viewed as a partner integral to their business model. Constantly explore and develop FundRock upsell/cross sell opportunities. Obtain detailed understanding of 's business model/products/strategy/operational requirements/Key Challenges/Competitors. Ensure that adequate legal agreements are in place to cover services and risks. Act as a first escalation point for issues for any service query for their Sponsor relationships and their related third parties, ensure prompt follow-up escalation where required. Ensure a high quality, efficient and timely professional service and that at least monthly Service Review Calls /Meetings are held with each Sponsor relationship and their relevant administrator where required. Manage SLA breaches, conflict, communications to the Sponsor ensuring matters are resolved rapidly Onboarding - work alongside onboarding / sales to establish new client setup Project manage new initiatives or client remediation plans / changes being rolled out Ensure Sponsor happiness ratings are accurate and match the views of the Sponsor Assist in the resolution of complex matters adding value to our Sponsors Build and maintain account plans for each Sponsor relationship assigned to you. Facilitate review meetings. Work closely with Operations / Compliance / Risk and other day to day functions to deliver the contracted range of services within agreed service levels. Create a RAG status for each Sponsor and produce /enforce remedial action plans for any relationships at risk. Build and maintain trusting and valuable relationships across the firm to maximise efficient deliveries and resolution of issues. Ensure a timely preparation of operational and review packs liaising with internal departments where required. Act as the first point of contact for the Sponsor. Ensure the circulation of all action points arising from review meetings and the follow up in a timely manner. Develop-improve dashboards where necessary in order to improve efficiency and coordination, monitoring and assuring client satisfaction. Hands on engagement in issue resolution as part of the escalation process beyond the day to day. Responsible for communicating relationship issues to Senior Management teams across FundRock and leading our response to the. Provides feedback on product functionality and future trends to business heads. Issue MI and KPI information in a timely manner. Issue various daily, weekly and monthly reporting in a timely manner. Experience: The following skills & experience are relevant to the roleEntry Level Ideally has previous experience or knowledge of a UK ACD Knowledge of UK UCITS market and Regulations Knowledge of UK Fund Accounting, Transfer Agency, Depositary and Custody desirable. Knowledge of broader financial markets and products Previous experience of within CSM, RM or Sponsor Service preferred Able to build and develop strong relationships (internal/external)Experienced Level Ability to tailor services and to grow relationships with different cultural backgrounds Ability to prepare and deliver fund industry related presentations Networking skills Ability to follow / agree project plans and to deliver projects on time Proven track record in respect of Organic / New business growth Other Significant Role Requirements: Listed below are any further key factors which have a bearing on being able to perform the role effectively Excellent communicator Excellent Sponsor Management and presentations skills Experience in writing Account plans / Remedial Action plans and Project plans Sponsor Take-on and Transitions are delivered to plan, within budget and to timetable. Scope of Role: Ability to independently manage Sponsor relationships / Sponsor projects. Technical Knowledge: Proven technical knowledge of UK UCITS, NURS and Investment Trusts People Management Able to work with different operational areas, industry groups and cultures Collaborating with internal teams to address Sponsor's needs. Sponsor / Market facing roleDisclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by
Account Manager Permanent Location: Amersham / Home We are recruiting on behalf of a client who provides managed billing and payment services for professional services organisations. They are looking for a proactive and organised Account Manager to join their team. In this role, you will act as the main point of contact for clients, ensuring their requests and queries are handled efficiently, professi click apply for full job details
Dec 15, 2025
Full time
Account Manager Permanent Location: Amersham / Home We are recruiting on behalf of a client who provides managed billing and payment services for professional services organisations. They are looking for a proactive and organised Account Manager to join their team. In this role, you will act as the main point of contact for clients, ensuring their requests and queries are handled efficiently, professi click apply for full job details
Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists
City, Glasgow
TEAMWORK IS AT THE HEART OF GREAT ACHIEVEMENT This leading Insolvency & Restructuring Specialist are seeking an Insolvency Senior Manager to join their Glasgow office in accordance with their strategic growth plan. Role: You will take on a portfolio of more complex cases to support the Senior Management team. You will be responsible for managing up to 3 staff whilst on assignment, providing 'on the job' training and guidance. Acting as the lead on jobs undertaken Liaising with Directors both pre and post appointment Liaising with Solicitors to obtain legal advice on issues incorporating wrongful trading and other antecedent transactions Responding promptly to formal communications Attending meetings with creditors and shareholders Preparing statement of affairs and estimated outcome statements Monitoring job WIP and costs to budget Allocating costs where appropriate Identifying risk issues and drawing them to the attention of management From the outset, you will have the opportunity to assist with the firm's marketing activities. As you progress within the role your duties will become more delegation-based, preparing you for a move into management. Requirements: Minimum of 5 years' corporate insolvency experience Ideally prior experience at Manager level ACA/ACCA/CPI or JIEB qualified advantageous Levitate Recruitment is the leading specialist in the accountancy and insolvency industry, offering a wide range of opportunities across the UK and overseas. If you're looking to take your career to the next level, contact Scott Lowes for a confidential conversation about available options and how we can support you in finding the perfect fit for your skills and goals. Tell us why you would like to apply for this role Upload CV Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Name This field is for validation purposes and should be left unchanged. CAN'T FIND YOUR DREAM ROLE? Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Glasgow Insolvency Manager £40,000 to £55,000 + benefits package This role will involve taking on a portfolio of complex cases and managing up to 3 staff members. As an Insolvency Manager, VIEW JOB £32,000 to 36,000 + benefits + career progression An exciting opportunity has arisen at this growing Accountancy Practice Glasgow Insolvency Assistant Manager £32,000 to 36,000 + benefits + career progression An exciting opportunity has arisen at this growing Accountancy Practice VIEW JOB Glasgow Insolvency Senior Administrator £32,000 to £38,000 + benefits + study support Levitate Recruitment are currently looking to speak with Senior Insolvency Glasgow Insolvency Senior Administrator £32,000 to £38,000 + benefits + study support Levitate Recruitment are currently looking to speak with Senior Insolvency VIEW JOB Glasgow Insolvency Practitioner / Director £70,000 - £120,000 dependant upon experience An insolvency practice based in Glasgow is seeking a highly motivated and experienced Insolvency Practitioner to join their team VIEW JOB CANDIDATE RESOURCES Beat the competition, use our expert knowledge to enhance your career. We have tips to improve your interview game, make your CV eye-catching and much more What to Do If You've Been Rejected from 10 Steps You Should Take Before Quitting Y Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Consent I agree to the storage and processing of the personal data I am submitting with this enquiry, as outlined in the privacy policy. Phone This field is for validation purposes and should be left unchanged. Manage Consent Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Dec 15, 2025
Full time
TEAMWORK IS AT THE HEART OF GREAT ACHIEVEMENT This leading Insolvency & Restructuring Specialist are seeking an Insolvency Senior Manager to join their Glasgow office in accordance with their strategic growth plan. Role: You will take on a portfolio of more complex cases to support the Senior Management team. You will be responsible for managing up to 3 staff whilst on assignment, providing 'on the job' training and guidance. Acting as the lead on jobs undertaken Liaising with Directors both pre and post appointment Liaising with Solicitors to obtain legal advice on issues incorporating wrongful trading and other antecedent transactions Responding promptly to formal communications Attending meetings with creditors and shareholders Preparing statement of affairs and estimated outcome statements Monitoring job WIP and costs to budget Allocating costs where appropriate Identifying risk issues and drawing them to the attention of management From the outset, you will have the opportunity to assist with the firm's marketing activities. As you progress within the role your duties will become more delegation-based, preparing you for a move into management. Requirements: Minimum of 5 years' corporate insolvency experience Ideally prior experience at Manager level ACA/ACCA/CPI or JIEB qualified advantageous Levitate Recruitment is the leading specialist in the accountancy and insolvency industry, offering a wide range of opportunities across the UK and overseas. If you're looking to take your career to the next level, contact Scott Lowes for a confidential conversation about available options and how we can support you in finding the perfect fit for your skills and goals. Tell us why you would like to apply for this role Upload CV Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Name This field is for validation purposes and should be left unchanged. CAN'T FIND YOUR DREAM ROLE? Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Glasgow Insolvency Manager £40,000 to £55,000 + benefits package This role will involve taking on a portfolio of complex cases and managing up to 3 staff members. As an Insolvency Manager, VIEW JOB £32,000 to 36,000 + benefits + career progression An exciting opportunity has arisen at this growing Accountancy Practice Glasgow Insolvency Assistant Manager £32,000 to 36,000 + benefits + career progression An exciting opportunity has arisen at this growing Accountancy Practice VIEW JOB Glasgow Insolvency Senior Administrator £32,000 to £38,000 + benefits + study support Levitate Recruitment are currently looking to speak with Senior Insolvency Glasgow Insolvency Senior Administrator £32,000 to £38,000 + benefits + study support Levitate Recruitment are currently looking to speak with Senior Insolvency VIEW JOB Glasgow Insolvency Practitioner / Director £70,000 - £120,000 dependant upon experience An insolvency practice based in Glasgow is seeking a highly motivated and experienced Insolvency Practitioner to join their team VIEW JOB CANDIDATE RESOURCES Beat the competition, use our expert knowledge to enhance your career. We have tips to improve your interview game, make your CV eye-catching and much more What to Do If You've Been Rejected from 10 Steps You Should Take Before Quitting Y Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Consent I agree to the storage and processing of the personal data I am submitting with this enquiry, as outlined in the privacy policy. Phone This field is for validation purposes and should be left unchanged. Manage Consent Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious individual to join the Audit Quality Indicators Team in the AQD in an exciting period and help to shape the role and the expanding team. You will report into the Audit Quality Indicators Partner and work closely with Audit Quality Indicators Team Lead. Perform key reconciliation and monitoring controls involving external sources and our internal systems, in particular those systems holding information on our audited entities, audit files, and e-signing activity Monitor compliance with policies relevant to the audit stream, investigate outliers and non-compliance and report on findings Perform regular data reconciliations performed by the data administrator Respond to internal or external requests for ad-hoc reporting or analysis You'll be someone with: the ability to operate with the highest integrity given the sensitive and confidential nature of much that you will be dealing with A conscientious and thorough approach with excellent accuracy and attention to detail An ability to develop further knowledge of rules, policies and procedures High motivation, with a desire to seek new ways of improving our internal controls External audit or internal audit experience IT literate with an excellent knowledge of Excel Strong communication skills; both written and oral Good interpersonal skills, with ability to create productive relationships across the firm and network and to influence other senior professionals. Take personal responsibility and accountability for own work Have the ability to work both independently and collaboratively as part of a small team and be able to use own initiative Ability to prioritise multiple tasks effectively and cope well under the pressure of deadlines Ability to communicate effectively with partners and staff at all levels You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 15, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious individual to join the Audit Quality Indicators Team in the AQD in an exciting period and help to shape the role and the expanding team. You will report into the Audit Quality Indicators Partner and work closely with Audit Quality Indicators Team Lead. Perform key reconciliation and monitoring controls involving external sources and our internal systems, in particular those systems holding information on our audited entities, audit files, and e-signing activity Monitor compliance with policies relevant to the audit stream, investigate outliers and non-compliance and report on findings Perform regular data reconciliations performed by the data administrator Respond to internal or external requests for ad-hoc reporting or analysis You'll be someone with: the ability to operate with the highest integrity given the sensitive and confidential nature of much that you will be dealing with A conscientious and thorough approach with excellent accuracy and attention to detail An ability to develop further knowledge of rules, policies and procedures High motivation, with a desire to seek new ways of improving our internal controls External audit or internal audit experience IT literate with an excellent knowledge of Excel Strong communication skills; both written and oral Good interpersonal skills, with ability to create productive relationships across the firm and network and to influence other senior professionals. Take personal responsibility and accountability for own work Have the ability to work both independently and collaboratively as part of a small team and be able to use own initiative Ability to prioritise multiple tasks effectively and cope well under the pressure of deadlines Ability to communicate effectively with partners and staff at all levels You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About the Role Dandara Living is recruiting for a Purchase Ledger Administrator to join our busy Finance team in Altrincham. This is a key role within our Property Management portfolio, supporting the Client Accounting Manager with all aspects of accounts payable. You'll be responsible for processing invoices, supplier reconciliations, and ensuring accurate and timely payments, playing a vital pa click apply for full job details
Dec 15, 2025
Full time
About the Role Dandara Living is recruiting for a Purchase Ledger Administrator to join our busy Finance team in Altrincham. This is a key role within our Property Management portfolio, supporting the Client Accounting Manager with all aspects of accounts payable. You'll be responsible for processing invoices, supplier reconciliations, and ensuring accurate and timely payments, playing a vital pa click apply for full job details
Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists
Maidstone, Kent
TEAMWORK IS AT THE HEART OF GREAT ACHIEVEMENT £23,000 to £32,000 + benefits + career progression An experienced Insolvency Administrator is required in the Kent office of this growing Restructuring Specialist. Role: Reporting to a Manager you will manage circa 30 cases of various sizes and complexity. Cases will include Administrations, CVLs, MVLs, CVAs and Bankruptcies. Managing case delivery incorporating pre-appointment, progression and closure. Understanding key commercial aspects of the insolvent company's business. Providing regular progress reports to the manager. Preparing for and attending creditors' meetings. Managing asset valuation and realisation. Providing recommendations for signoff by the Insolvency Practitioner. Attending clients' sites to secure the premises and/or assets where necessary. Maintaining IPS case diaries and IPS setup. Staff development is key for this practice; as well as ongoing internal training they will provide support for external training and qualifications. Requirements: At least 3 years experience of corporate insolvency. CPI Qualified would be advantageous. This is just one of a number of opportunities we are recruiting for across the UK and Overseas. Levitate Recruitment are the leading Accountancy Practice and Insolvency Recruitment Specialist. If you are interested in having a confidential conversation about your career options regarding live or future opportunities, contact Scott Lowes at the Levitate Offices. Tell us why you would like to apply for this role Upload CV Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Comments This field is for validation purposes and should be left unchanged. CAN'T FIND YOUR DREAM ROLE? Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Beat the competition, use our expert knowledge to enhance your career. We have tips to improve your interview game, make your CV eye-catching and much more Building Your Personal Brand: Laying the G Taking Time to Reflect During your Summer Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Consent I agree to the storage and processing of the personal data I am submitting with this enquiry, as outlined in the privacy policy. Name This field is for validation purposes and should be left unchanged.
Dec 15, 2025
Full time
TEAMWORK IS AT THE HEART OF GREAT ACHIEVEMENT £23,000 to £32,000 + benefits + career progression An experienced Insolvency Administrator is required in the Kent office of this growing Restructuring Specialist. Role: Reporting to a Manager you will manage circa 30 cases of various sizes and complexity. Cases will include Administrations, CVLs, MVLs, CVAs and Bankruptcies. Managing case delivery incorporating pre-appointment, progression and closure. Understanding key commercial aspects of the insolvent company's business. Providing regular progress reports to the manager. Preparing for and attending creditors' meetings. Managing asset valuation and realisation. Providing recommendations for signoff by the Insolvency Practitioner. Attending clients' sites to secure the premises and/or assets where necessary. Maintaining IPS case diaries and IPS setup. Staff development is key for this practice; as well as ongoing internal training they will provide support for external training and qualifications. Requirements: At least 3 years experience of corporate insolvency. CPI Qualified would be advantageous. This is just one of a number of opportunities we are recruiting for across the UK and Overseas. Levitate Recruitment are the leading Accountancy Practice and Insolvency Recruitment Specialist. If you are interested in having a confidential conversation about your career options regarding live or future opportunities, contact Scott Lowes at the Levitate Offices. Tell us why you would like to apply for this role Upload CV Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Comments This field is for validation purposes and should be left unchanged. CAN'T FIND YOUR DREAM ROLE? Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Beat the competition, use our expert knowledge to enhance your career. We have tips to improve your interview game, make your CV eye-catching and much more Building Your Personal Brand: Laying the G Taking Time to Reflect During your Summer Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Consent I agree to the storage and processing of the personal data I am submitting with this enquiry, as outlined in the privacy policy. Name This field is for validation purposes and should be left unchanged.
Job Title: Dispatch Administrator Location: Cambuslang, Glasgow Reporting to: Dispatch Manager Salary: £25,466.58 Hours: Monday to Friday 40 hours per week Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing, and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. Our Values are at the core of what we do. We believe in Clinical Excellence, making a Positive Impact, and we are passionate about continually improving in everything we do. The role of the Dispatch Administrator is to ensure the efficient delivery of spectacles to our customers, coordinating with our lab and other departments for optimal patient care. Principle Accountabilities Liaising with the Lab and dispensing staff to ensure the smooth and efficient running of deliveries to ensure the best possible patient care. Checking in spectacles received from the manufacturing lab. Batching spectacles by Care Homes or Home Visit patients Chasing glasses, following up on any delays Ensuring spectacles are secure until delivery is ready. Picking pre-defined delivery schedule 3 days in advance Posting pre-arranged deliveries to the delivery team to a predesignated destination. Posting patient's glasses to either care home or own home Keeping database up to date and accurate with information Always represent OutsideClinic in a professional and positive manner. Maintain confidentiality regarding the company business/employees/patients and their families. Comply and keep up to date with company Infection prevention and control policies and ensure disposal of any clinical waste meets Company guidelines. Work to Company and industry regulatory practices, adhering to Company standards, policies, and procedures, delivering best practice methods, and taking responsibility for our customer's needs. Keep your knowledge current in all aspects of our standard operating practices, meeting key performance outcomes which contribute to the overall team success. Offer support to others to help them learn and solve any Customer issues, both within the team and sharing knowledge more widely. Provide administrative support to the office function. Working to and positively contributing to our Company culture and values. Undertake any other requests as many be reasonably required by the business. Skills, Knowledge & Experience Excellent customer service skills with the ability to problem solve and find solutions. Highly organised with a focus on accuracy ensuring work is completed to the highest standards. Comfortable working in a fast-paced environment and able to use your initiative to manage your day-to-day responsibilities. Awareness of KPI's and the impact that these have on the business. Open to additional training and responsibilities. What we offer Competitive salary Private Medical Insurance Life Assurance x 4 Access to health & wellbeing initiatives Contributory pension scheme matched up to 5% on successful completion of the probationary period. Access to our colleague assistance programme, Health Assured supporting the wellbeing of the workforce. 22 days holiday entitlement (plus bank holidays) increasing with length of service Discounted eyewear and hearing products after qualifying period.
Dec 15, 2025
Full time
Job Title: Dispatch Administrator Location: Cambuslang, Glasgow Reporting to: Dispatch Manager Salary: £25,466.58 Hours: Monday to Friday 40 hours per week Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing, and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. Our Values are at the core of what we do. We believe in Clinical Excellence, making a Positive Impact, and we are passionate about continually improving in everything we do. The role of the Dispatch Administrator is to ensure the efficient delivery of spectacles to our customers, coordinating with our lab and other departments for optimal patient care. Principle Accountabilities Liaising with the Lab and dispensing staff to ensure the smooth and efficient running of deliveries to ensure the best possible patient care. Checking in spectacles received from the manufacturing lab. Batching spectacles by Care Homes or Home Visit patients Chasing glasses, following up on any delays Ensuring spectacles are secure until delivery is ready. Picking pre-defined delivery schedule 3 days in advance Posting pre-arranged deliveries to the delivery team to a predesignated destination. Posting patient's glasses to either care home or own home Keeping database up to date and accurate with information Always represent OutsideClinic in a professional and positive manner. Maintain confidentiality regarding the company business/employees/patients and their families. Comply and keep up to date with company Infection prevention and control policies and ensure disposal of any clinical waste meets Company guidelines. Work to Company and industry regulatory practices, adhering to Company standards, policies, and procedures, delivering best practice methods, and taking responsibility for our customer's needs. Keep your knowledge current in all aspects of our standard operating practices, meeting key performance outcomes which contribute to the overall team success. Offer support to others to help them learn and solve any Customer issues, both within the team and sharing knowledge more widely. Provide administrative support to the office function. Working to and positively contributing to our Company culture and values. Undertake any other requests as many be reasonably required by the business. Skills, Knowledge & Experience Excellent customer service skills with the ability to problem solve and find solutions. Highly organised with a focus on accuracy ensuring work is completed to the highest standards. Comfortable working in a fast-paced environment and able to use your initiative to manage your day-to-day responsibilities. Awareness of KPI's and the impact that these have on the business. Open to additional training and responsibilities. What we offer Competitive salary Private Medical Insurance Life Assurance x 4 Access to health & wellbeing initiatives Contributory pension scheme matched up to 5% on successful completion of the probationary period. Access to our colleague assistance programme, Health Assured supporting the wellbeing of the workforce. 22 days holiday entitlement (plus bank holidays) increasing with length of service Discounted eyewear and hearing products after qualifying period.
We are looking to appoint a candidate who, as an administrative professional, will be responsible for managing the office team and ensuring the smooth and effective running of the school office with professionalism and high standards. Primley Wood Primary School is a wonderful diverse school in an excellent new environment. The multi faith, values led ethos of the school is cherished and a foundation to flourishing in life. You will have the opportunity to collaborate with and be supported by leaders from the Nishkam Schools Multi Academy Trust (NSMAT). NSMAT is a DfE flagship high performing Trust of 4 primaries and 2 secondaries across 4 regions. Our children are a delight, the school has excellent resources, our teachers are enthusiastic and hardworking, and the support team is dedicated to the wellbeing of all. We opened in September 2013 as a one form entry school, now with nursery provision. The Role We are looking for a highly skilled school administrator to lead our School Office team. This is an excellent opportunity for someone with a genuine desire to work in a busy environment and lead a small yet friendly and hardworking team. Your role will centre around supporting the daily work of the senior leadership team and leading on all aspects of school related administration. Duties & Responsibilities Office Lead To ensure the smooth and effective running of the school office and ensure professional manner is adhered to To have full line management responsibility and accountability of the administration team and site manager including appraisals and performance management. Responsible for the continuing training and development of admin staff and site manager To supervise, train and develop administrative staff as appropriate Delegating tasks to Office Team that may come up on an adhoc basis Contribute to the maintenance of School Information Management System (Bromcom) Add pupil data to the Bromcom system on transition into Reception Provide general clerical support including word processing, and other IT based tasks requiring knowledge of various ICT packages Be responsible for; License renewals, Service Level Agreements (SLAs) - contractors & o Third party agreements - Hall hire (insurance checks, safeguarding checks, declaration of right to work checks) Quality assure attendance follow up processes/procedures to ensure rigour and impact, report to Headteacher To recognise own strengths and areas of expertise and use these to advise and support others Data To produce clear, concise and accurate information to support Senior Leaders in raising standards of performance in school. To assist in the organisation, administration and distribution of reports to parents and staff. Finance Undertake general financial administration including inputting and reconciling; banking/petty cash reconciliation and reconciliation with trips Maintain Free School Meal records and monitor compliance Be responsible for the administration of school milk (NMRU and FP) to include: Submitting quarterly milk returns, ordering milk and bread, reconciling parents' accounts accordingly. Main point of contact for supplier queries Maintain club/trips & events costings spreadsheet Manage lettings system Assist with and undertake delegated tasks in line with financial administration procedures Manage Procurement order for school in liaison with SLT Support with Audit preparation for internal/external audits, new supplier forms, asset management Admissions Complete annual admissions and induction process for Reception In year admissions Update Admissions portal (joiners and leavers admin) To manage arrangements for the transfer of data and information to, and from, the school databases, through secure links with legitimate government agencies. (CTF files, EYFS, Baseline KS1) Data transfer to new school, mid year transition, and review files before sending to new school General Undertake reception duties, answering general telephone and face to face enquiries when dealing with visitors, when required Assist in arrangements for school visits and events Distribute and manage orders received Assist with pupil first aid / welfare duties, looking after sick pupils, liaising with parents / Staff Management of medications and information for children with medical needs Analyse data and quality assure medical tracking software First Aider Student teacher admin Leeds for Learning bookings and check out Regular check of inventry system to ensure sign in procedures are being adhered to Weekly site check with HT and Site manager Undertake other tasks as may be reasonably required HR Complete and maintain the SCR record (Sampeople), every month check the SCR with the HT Sickness and absence reporting HR and Payroll administration Support for the School Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person Be aware of and support difference and ensure all pupils have equal access to opportunities to learn and develop Contribute to the overall ethos/work/aims of the school Appreciate and support the role of other professionals Attend relevant meetings as required Participate in training and other learning activities and performance development as required
Dec 15, 2025
Full time
We are looking to appoint a candidate who, as an administrative professional, will be responsible for managing the office team and ensuring the smooth and effective running of the school office with professionalism and high standards. Primley Wood Primary School is a wonderful diverse school in an excellent new environment. The multi faith, values led ethos of the school is cherished and a foundation to flourishing in life. You will have the opportunity to collaborate with and be supported by leaders from the Nishkam Schools Multi Academy Trust (NSMAT). NSMAT is a DfE flagship high performing Trust of 4 primaries and 2 secondaries across 4 regions. Our children are a delight, the school has excellent resources, our teachers are enthusiastic and hardworking, and the support team is dedicated to the wellbeing of all. We opened in September 2013 as a one form entry school, now with nursery provision. The Role We are looking for a highly skilled school administrator to lead our School Office team. This is an excellent opportunity for someone with a genuine desire to work in a busy environment and lead a small yet friendly and hardworking team. Your role will centre around supporting the daily work of the senior leadership team and leading on all aspects of school related administration. Duties & Responsibilities Office Lead To ensure the smooth and effective running of the school office and ensure professional manner is adhered to To have full line management responsibility and accountability of the administration team and site manager including appraisals and performance management. Responsible for the continuing training and development of admin staff and site manager To supervise, train and develop administrative staff as appropriate Delegating tasks to Office Team that may come up on an adhoc basis Contribute to the maintenance of School Information Management System (Bromcom) Add pupil data to the Bromcom system on transition into Reception Provide general clerical support including word processing, and other IT based tasks requiring knowledge of various ICT packages Be responsible for; License renewals, Service Level Agreements (SLAs) - contractors & o Third party agreements - Hall hire (insurance checks, safeguarding checks, declaration of right to work checks) Quality assure attendance follow up processes/procedures to ensure rigour and impact, report to Headteacher To recognise own strengths and areas of expertise and use these to advise and support others Data To produce clear, concise and accurate information to support Senior Leaders in raising standards of performance in school. To assist in the organisation, administration and distribution of reports to parents and staff. Finance Undertake general financial administration including inputting and reconciling; banking/petty cash reconciliation and reconciliation with trips Maintain Free School Meal records and monitor compliance Be responsible for the administration of school milk (NMRU and FP) to include: Submitting quarterly milk returns, ordering milk and bread, reconciling parents' accounts accordingly. Main point of contact for supplier queries Maintain club/trips & events costings spreadsheet Manage lettings system Assist with and undertake delegated tasks in line with financial administration procedures Manage Procurement order for school in liaison with SLT Support with Audit preparation for internal/external audits, new supplier forms, asset management Admissions Complete annual admissions and induction process for Reception In year admissions Update Admissions portal (joiners and leavers admin) To manage arrangements for the transfer of data and information to, and from, the school databases, through secure links with legitimate government agencies. (CTF files, EYFS, Baseline KS1) Data transfer to new school, mid year transition, and review files before sending to new school General Undertake reception duties, answering general telephone and face to face enquiries when dealing with visitors, when required Assist in arrangements for school visits and events Distribute and manage orders received Assist with pupil first aid / welfare duties, looking after sick pupils, liaising with parents / Staff Management of medications and information for children with medical needs Analyse data and quality assure medical tracking software First Aider Student teacher admin Leeds for Learning bookings and check out Regular check of inventry system to ensure sign in procedures are being adhered to Weekly site check with HT and Site manager Undertake other tasks as may be reasonably required HR Complete and maintain the SCR record (Sampeople), every month check the SCR with the HT Sickness and absence reporting HR and Payroll administration Support for the School Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person Be aware of and support difference and ensure all pupils have equal access to opportunities to learn and develop Contribute to the overall ethos/work/aims of the school Appreciate and support the role of other professionals Attend relevant meetings as required Participate in training and other learning activities and performance development as required
Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists
Southampton, Hampshire
TEAMWORK IS AT THE HEART OF GREAT ACHIEVEMENT £28,000 to £35,000 + benefits + career progression An experienced Insolvency Administrator is required in the Southampton office of this growing Restructuring Specialist. Role: Reporting to a Manager you will manage circa 30 cases of various sizes and complexity. Cases will include Administrations, CVLs, MVLs, CVAs and Bankruptcies. Managing case delivery incorporating pre-appointment, progression and closure. Understanding key commercial aspects of the insolvent company's business. Providing regular progress reports to the manager. Preparing for and attending creditors' meetings. Managing asset valuation and realisation. Providing recommendations for signoff by the Insolvency Practitioner. Attending clients' sites to secure the premises and/or assets where necessary. Maintaining IPS case diaries and IPS setup. Staff development is key for this practice; as well as ongoing internal training they will provide support for external training and qualifications. Requirements: At least 2 years experience of corporate insolvency. CPI Qualified would be advantageous. Levitate Recruitment is the leading specialist in the accountancy and insolvency industry, offering a wide range of opportunities across the UK and overseas. If you're looking to take your career to the next level, contact Scott Lowes for a confidential conversation about available options and how we can support you in finding the perfect fit for your skills and goals. Tell us why you would like to apply for this role Upload CV Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Phone This field is for validation purposes and should be left unchanged. CAN'T FIND YOUR DREAM ROLE? Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Southampton Corporate Insolvency Manager £45,000 to £55,000 + benefits package Levitate Recruitment are currently recruiting on behalf of an Insolvency VIEW JOB Southampton Corporate Insolvency Administrator Southampton Corporate Insolvency Administrator £28,000 to £34,000 + benefits Levitate Recruitment is currently working on behalf of a leading VIEW JOB Southampton Senior Insolvency Administrator Southampton Senior Insolvency Administrator £29,000 - £36,000 + benefits package We are currently working with a specialist Restructuring VIEW JOB Southampton Restructuring and Advisory Manager £50,000 to £60,000 + benefits + performance bonus In accordance with the ongoing delivery of their strategic growth plans Southampton Restructuring and Advisory Manager £50,000 to £60,000 + benefits + performance bonus In accordance with the ongoing delivery of their strategic growth plans VIEW JOB CANDIDATE RESOURCES Beat the competition, use our expert knowledge to enhance your career. We have tips to improve your interview game, make your CV eye-catching and much more Building Your Personal Brand: Laying the G Taking Time to Reflect During your Summer Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Consent I agree to the storage and processing of the personal data I am submitting with this enquiry, as outlined in the privacy policy. Name This field is for validation purposes and should be left unchanged.
Dec 15, 2025
Full time
TEAMWORK IS AT THE HEART OF GREAT ACHIEVEMENT £28,000 to £35,000 + benefits + career progression An experienced Insolvency Administrator is required in the Southampton office of this growing Restructuring Specialist. Role: Reporting to a Manager you will manage circa 30 cases of various sizes and complexity. Cases will include Administrations, CVLs, MVLs, CVAs and Bankruptcies. Managing case delivery incorporating pre-appointment, progression and closure. Understanding key commercial aspects of the insolvent company's business. Providing regular progress reports to the manager. Preparing for and attending creditors' meetings. Managing asset valuation and realisation. Providing recommendations for signoff by the Insolvency Practitioner. Attending clients' sites to secure the premises and/or assets where necessary. Maintaining IPS case diaries and IPS setup. Staff development is key for this practice; as well as ongoing internal training they will provide support for external training and qualifications. Requirements: At least 2 years experience of corporate insolvency. CPI Qualified would be advantageous. Levitate Recruitment is the leading specialist in the accountancy and insolvency industry, offering a wide range of opportunities across the UK and overseas. If you're looking to take your career to the next level, contact Scott Lowes for a confidential conversation about available options and how we can support you in finding the perfect fit for your skills and goals. Tell us why you would like to apply for this role Upload CV Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Phone This field is for validation purposes and should be left unchanged. CAN'T FIND YOUR DREAM ROLE? Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Southampton Corporate Insolvency Manager £45,000 to £55,000 + benefits package Levitate Recruitment are currently recruiting on behalf of an Insolvency VIEW JOB Southampton Corporate Insolvency Administrator Southampton Corporate Insolvency Administrator £28,000 to £34,000 + benefits Levitate Recruitment is currently working on behalf of a leading VIEW JOB Southampton Senior Insolvency Administrator Southampton Senior Insolvency Administrator £29,000 - £36,000 + benefits package We are currently working with a specialist Restructuring VIEW JOB Southampton Restructuring and Advisory Manager £50,000 to £60,000 + benefits + performance bonus In accordance with the ongoing delivery of their strategic growth plans Southampton Restructuring and Advisory Manager £50,000 to £60,000 + benefits + performance bonus In accordance with the ongoing delivery of their strategic growth plans VIEW JOB CANDIDATE RESOURCES Beat the competition, use our expert knowledge to enhance your career. We have tips to improve your interview game, make your CV eye-catching and much more Building Your Personal Brand: Laying the G Taking Time to Reflect During your Summer Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Consent I agree to the storage and processing of the personal data I am submitting with this enquiry, as outlined in the privacy policy. Name This field is for validation purposes and should be left unchanged.
Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists
Chichester, Sussex
JOB DESCRIPTION We are currently seeking a Senior Insolvency Administrator to join a reputable insolvency practice based in Bury. The ideal candidate will be able to manage a portfolio of personal and corporate insolvency cases and lead a team of administrators in delivering first-class service to clients. Responsibilities: Oversee a portfolio of personal and corporate insolvency cases, ensuring all cases are progressed efficiently and effectively Manage a team of insolvency administrators, providing guidance and support when required Communicate with creditors and stakeholders in a professional and timely manner Prepare statutory reports and documentation in accordance with insolvency legislation Attend creditor meetings and liaise with solicitors and other professionals as required Keep up-to-date with changes in insolvency legislation and practice. Requirements: At least 3 years of experience in personal and corporate insolvency Knowledge of insolvency legislation and practice Strong organisational and time-management skills Excellent written and verbal communication skills Ability to work independently and as part of a team Ideally, CPI qualified or working towards qualification. Levitate Recruitment is the leading specialist in the accountancy and insolvency industry, offering a wide range of opportunities across the UK and overseas. If you're looking to take your career to the next level, contact Scott Lowes for a confidential conversation about available options and how we can support you in finding the perfect fit for your skills and goals. Tell us why you would like to apply for this role Upload CV Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Email This field is for validation purposes and should be left unchanged. CAN'T FIND YOUR DREAM ROLE? Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! £38,000 - £42,000 + Benefits + Career Progression Levitate Recruitment has been commissioned by a 4 partner Accountancy Bury Audit & Accounts Manager £38,000 - £42,000 + Benefits + Career Progression Levitate Recruitment has been commissioned by a 4 partner Accountancy VIEW JOB Bury Senior Insolvency Administrator £25,000 to £35,000 + excellent flexible benefits + study support Due to their highly successful business development team, this specialist Bury Senior Insolvency Administrator £25,000 to £35,000 + excellent flexible benefits + study support Due to their highly successful business development team, this specialist VIEW JOB CANDIDATE RESOURCES Beat the competition, use our expert knowledge to enhance your career. We have tips to improve your interview game, make your CV eye-catching and much more Building Your Personal Brand: Laying the G Taking Time to Reflect During your Summer Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Consent I agree to the storage and processing of the personal data I am submitting with this enquiry, as outlined in the privacy policy. Phone This field is for validation purposes and should be left unchanged.
Dec 15, 2025
Full time
JOB DESCRIPTION We are currently seeking a Senior Insolvency Administrator to join a reputable insolvency practice based in Bury. The ideal candidate will be able to manage a portfolio of personal and corporate insolvency cases and lead a team of administrators in delivering first-class service to clients. Responsibilities: Oversee a portfolio of personal and corporate insolvency cases, ensuring all cases are progressed efficiently and effectively Manage a team of insolvency administrators, providing guidance and support when required Communicate with creditors and stakeholders in a professional and timely manner Prepare statutory reports and documentation in accordance with insolvency legislation Attend creditor meetings and liaise with solicitors and other professionals as required Keep up-to-date with changes in insolvency legislation and practice. Requirements: At least 3 years of experience in personal and corporate insolvency Knowledge of insolvency legislation and practice Strong organisational and time-management skills Excellent written and verbal communication skills Ability to work independently and as part of a team Ideally, CPI qualified or working towards qualification. Levitate Recruitment is the leading specialist in the accountancy and insolvency industry, offering a wide range of opportunities across the UK and overseas. If you're looking to take your career to the next level, contact Scott Lowes for a confidential conversation about available options and how we can support you in finding the perfect fit for your skills and goals. Tell us why you would like to apply for this role Upload CV Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Email This field is for validation purposes and should be left unchanged. CAN'T FIND YOUR DREAM ROLE? Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! Upload your CV below, and we will keep you on file. If an opportunity becomes available you will be the first to know! £38,000 - £42,000 + Benefits + Career Progression Levitate Recruitment has been commissioned by a 4 partner Accountancy Bury Audit & Accounts Manager £38,000 - £42,000 + Benefits + Career Progression Levitate Recruitment has been commissioned by a 4 partner Accountancy VIEW JOB Bury Senior Insolvency Administrator £25,000 to £35,000 + excellent flexible benefits + study support Due to their highly successful business development team, this specialist Bury Senior Insolvency Administrator £25,000 to £35,000 + excellent flexible benefits + study support Due to their highly successful business development team, this specialist VIEW JOB CANDIDATE RESOURCES Beat the competition, use our expert knowledge to enhance your career. We have tips to improve your interview game, make your CV eye-catching and much more Building Your Personal Brand: Laying the G Taking Time to Reflect During your Summer Accepted file types: pdf, doc, docx, Max. file size: 4 MB. Consent I agree to the storage and processing of the personal data I am submitting with this enquiry, as outlined in the privacy policy. Phone This field is for validation purposes and should be left unchanged.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious individual to join the Audit Quality Indicators Team in the AQD in an exciting period and help to shape the role and the expanding team. You will report into the Audit Quality Indicators Partner and work closely with Audit Quality Indicators Team Lead. Perform key reconciliation and monitoring controls involving external sources and our internal systems, in particular those systems holding information on our audited entities, audit files, and e-signing activity Monitor compliance with policies relevant to the audit stream, investigate outliers and non-compliance and report on findings Perform regular data reconciliations performed by the data administrator Respond to internal or external requests for ad-hoc reporting or analysis You'll be someone with: the ability to operate with the highest integrity given the sensitive and confidential nature of much that you will be dealing with A conscientious and thorough approach with excellent accuracy and attention to detail An ability to develop further knowledge of rules, policies and procedures High motivation, with a desire to seek new ways of improving our internal controls External audit or internal audit experience IT literate with an excellent knowledge of Excel Strong communication skills; both written and oral Good interpersonal skills, with ability to create productive relationships across the firm and network and to influence other senior professionals. Take personal responsibility and accountability for own work Have the ability to work both independently and collaboratively as part of a small team and be able to use own initiative Ability to prioritise multiple tasks effectively and cope well under the pressure of deadlines Ability to communicate effectively with partners and staff at all levels You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 15, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. This is an opportunity for talented, high performing and ambitious individual to join the Audit Quality Indicators Team in the AQD in an exciting period and help to shape the role and the expanding team. You will report into the Audit Quality Indicators Partner and work closely with Audit Quality Indicators Team Lead. Perform key reconciliation and monitoring controls involving external sources and our internal systems, in particular those systems holding information on our audited entities, audit files, and e-signing activity Monitor compliance with policies relevant to the audit stream, investigate outliers and non-compliance and report on findings Perform regular data reconciliations performed by the data administrator Respond to internal or external requests for ad-hoc reporting or analysis You'll be someone with: the ability to operate with the highest integrity given the sensitive and confidential nature of much that you will be dealing with A conscientious and thorough approach with excellent accuracy and attention to detail An ability to develop further knowledge of rules, policies and procedures High motivation, with a desire to seek new ways of improving our internal controls External audit or internal audit experience IT literate with an excellent knowledge of Excel Strong communication skills; both written and oral Good interpersonal skills, with ability to create productive relationships across the firm and network and to influence other senior professionals. Take personal responsibility and accountability for own work Have the ability to work both independently and collaboratively as part of a small team and be able to use own initiative Ability to prioritise multiple tasks effectively and cope well under the pressure of deadlines Ability to communicate effectively with partners and staff at all levels You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Trust Administrator / Senior Administrator Department: Trust Employment Type: Permanent Location: Guernsey Reporting To: Assistant Trust Manager Description Who we are: Saffery Trust is a director led firm of individually expert, collectively exceptional people. We help clients optimise their personal and business wealth and create lasting legacies. We have the freedom and agility to act in the moment, and the wisdom and experience to plan for the long term. Established in Guernsey in 1977, we are one of the largest independent private client firms on the island. As an accredited STEP Platinum Employer Partner, we offer great benefits, including: a competitive salary flexible working and dress for your day policies full financial support and study leave for professional development top level health insurance for our people annual performance based bonuses e bikes free for staff use and opportunities to take part in green initiatives regular sports and social events as well as opportunities to support local charities The role We're looking for an enthusiastic Trust Administrator / Senior Administrator who demonstrates our core values and wants to build a rewarding career delivering client service excellence. This role is a permanent contract, working within a trust and corporate services team to support high net worth individuals and their families. The responsibilities You'll be working in a friendly and progressive environment as a member of the team to undertake a broad range of duties including: Administrator Assisting with the set up and maintenance of client information in the database; and statutory records including minutes of directors and shareholders meetings, and trustee resolutions. Completing the day to day bookkeeping for companies and trusts up to trial balance including monthly reconciliations and downloading of statements. Assisting with the opening and closing of entity bank accounts and reviewing incoming funds into client bank accounts, working towards becoming competent in liaising with bankers over remittance of money, deposit accounts, investment transactions and settlement instructions. Preparing emails and routing through to senior team members in readiness for sending, taking telephone messages and carrying out call backs. Preparing routine investment review minutes. Developing an understanding of the firm's policies and procedures and how they impact day to day work. Developing an awareness of tax and taking note of warning messages while gaining knowledge on the formation of legal entities and trusts. Updating the time keeping system in line with expectations and striving to meet utilisation targets. Senior Administrator Setting up and maintaining the client information database and statutory records including minutes of directors and shareholders meetings, and trustee resolutions. Completing the day to day bookkeeping for companies and trusts up to trial balance including monthly reconciliations and downloading of statements. Assisting team members with the opening and closing of entity bank accounts and reviewing incoming funds to client bank accounts, noting any inconsistencies; liaising with bankers over remittance of money, deposit accounts and investment transactions and settlement instructions. Liaising with intermediaries as directed by senior team members, including proactively making phone calls, attending intermediary meetings, preparing meeting notes where appropriate, and discussing technical matters with senior team members to gain understanding. Preparing routine investment review minutes and liaising with investment advisors and brokers, as required. Working towards competency in the formation of legal entities and trusts and developing knowledge of registry requirements in common jurisdictions. Acting in line with the firm's policies and procedures and demonstrating a good understanding of how they impact day to day work. Gaining and developing an awareness of tax, taking note of warning messages. Completing the time keeping system and meeting utilisation targets. You Administrator Successful attainment of a minimum of 5 GCSEs (or equivalent) at grade 4 (or C) and above, including English and Maths. Effective and confident communication skills and the ability to converse with a range of people. Ability to organise work schedule over the short term, with support if needed. Ability to work to specified standards and service levels and propose solutions to resolve straightforward daily problems. Evidence a positive and committed approach to teamwork and an understanding of the importance of working together to provide excellent client service. Senior Administrator A sound understanding of tasks covering a range of activities using multiple methods, techniques and processes. May have attained or be working towards STEP or CGI, or equivalent, along with meeting your CPD requirements. Effective communication skills and the ability to converse with a range of people, adapting style with ease to suit the audience and situation. Ability to identify and resolve non complex issues, with support and direction. Ability to prioritise and complete tasks to achieve deadlines, with support and direction. Ability to work to specified standards and service levels and propose solutions to resolve straightforward daily problems. Evidence a positive and committed approach to teamwork and an understanding of the importance of working together to provide excellent client service.
Dec 14, 2025
Full time
Trust Administrator / Senior Administrator Department: Trust Employment Type: Permanent Location: Guernsey Reporting To: Assistant Trust Manager Description Who we are: Saffery Trust is a director led firm of individually expert, collectively exceptional people. We help clients optimise their personal and business wealth and create lasting legacies. We have the freedom and agility to act in the moment, and the wisdom and experience to plan for the long term. Established in Guernsey in 1977, we are one of the largest independent private client firms on the island. As an accredited STEP Platinum Employer Partner, we offer great benefits, including: a competitive salary flexible working and dress for your day policies full financial support and study leave for professional development top level health insurance for our people annual performance based bonuses e bikes free for staff use and opportunities to take part in green initiatives regular sports and social events as well as opportunities to support local charities The role We're looking for an enthusiastic Trust Administrator / Senior Administrator who demonstrates our core values and wants to build a rewarding career delivering client service excellence. This role is a permanent contract, working within a trust and corporate services team to support high net worth individuals and their families. The responsibilities You'll be working in a friendly and progressive environment as a member of the team to undertake a broad range of duties including: Administrator Assisting with the set up and maintenance of client information in the database; and statutory records including minutes of directors and shareholders meetings, and trustee resolutions. Completing the day to day bookkeeping for companies and trusts up to trial balance including monthly reconciliations and downloading of statements. Assisting with the opening and closing of entity bank accounts and reviewing incoming funds into client bank accounts, working towards becoming competent in liaising with bankers over remittance of money, deposit accounts, investment transactions and settlement instructions. Preparing emails and routing through to senior team members in readiness for sending, taking telephone messages and carrying out call backs. Preparing routine investment review minutes. Developing an understanding of the firm's policies and procedures and how they impact day to day work. Developing an awareness of tax and taking note of warning messages while gaining knowledge on the formation of legal entities and trusts. Updating the time keeping system in line with expectations and striving to meet utilisation targets. Senior Administrator Setting up and maintaining the client information database and statutory records including minutes of directors and shareholders meetings, and trustee resolutions. Completing the day to day bookkeeping for companies and trusts up to trial balance including monthly reconciliations and downloading of statements. Assisting team members with the opening and closing of entity bank accounts and reviewing incoming funds to client bank accounts, noting any inconsistencies; liaising with bankers over remittance of money, deposit accounts and investment transactions and settlement instructions. Liaising with intermediaries as directed by senior team members, including proactively making phone calls, attending intermediary meetings, preparing meeting notes where appropriate, and discussing technical matters with senior team members to gain understanding. Preparing routine investment review minutes and liaising with investment advisors and brokers, as required. Working towards competency in the formation of legal entities and trusts and developing knowledge of registry requirements in common jurisdictions. Acting in line with the firm's policies and procedures and demonstrating a good understanding of how they impact day to day work. Gaining and developing an awareness of tax, taking note of warning messages. Completing the time keeping system and meeting utilisation targets. You Administrator Successful attainment of a minimum of 5 GCSEs (or equivalent) at grade 4 (or C) and above, including English and Maths. Effective and confident communication skills and the ability to converse with a range of people. Ability to organise work schedule over the short term, with support if needed. Ability to work to specified standards and service levels and propose solutions to resolve straightforward daily problems. Evidence a positive and committed approach to teamwork and an understanding of the importance of working together to provide excellent client service. Senior Administrator A sound understanding of tasks covering a range of activities using multiple methods, techniques and processes. May have attained or be working towards STEP or CGI, or equivalent, along with meeting your CPD requirements. Effective communication skills and the ability to converse with a range of people, adapting style with ease to suit the audience and situation. Ability to identify and resolve non complex issues, with support and direction. Ability to prioritise and complete tasks to achieve deadlines, with support and direction. Ability to work to specified standards and service levels and propose solutions to resolve straightforward daily problems. Evidence a positive and committed approach to teamwork and an understanding of the importance of working together to provide excellent client service.
Location London, United Kingdom Employment Type Full time Department Customer Success Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time-to-first-value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health-system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi-thousand clinician deployments into scalable, high-impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long-term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross-functional teams alike. Highly organized and detail-oriented, ability to manage multiple projects and competing priorities without compromising quality. Self-starter with a bias for action, comfortable navigating fast-paced, ambiguous environments. Mission-driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem-solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast-moving environment. Growth-oriented, eager to learn, contribute, and grow alongside a mission-driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive . click apply for full job details
Dec 14, 2025
Full time
Location London, United Kingdom Employment Type Full time Department Customer Success Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time-to-first-value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health-system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi-thousand clinician deployments into scalable, high-impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long-term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross-functional teams alike. Highly organized and detail-oriented, ability to manage multiple projects and competing priorities without compromising quality. Self-starter with a bias for action, comfortable navigating fast-paced, ambiguous environments. Mission-driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem-solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast-moving environment. Growth-oriented, eager to learn, contribute, and grow alongside a mission-driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive . click apply for full job details
My client is looking for a proactive and confident individual to join their team in a varied Sales and Administration Support role. This position combines customer-facing sales activity with wider office and marketing support, offering an excellent opportunity to develop strong commercial and administrative skills. Key responsibilities Handling customer enquiries, processing orders and resolving account issues Encouraging product uptake through upselling and cross selling with excellent product knowledge Supporting all customer calling activity, including follow up calls to promote training programmes Managing secondary and tertiary accounts to strengthen relationships and grow sales Working towards agreed targets for sales and profit Encouraging customers to join TEAMs meetings with the Account Manager Completing account analysis and preparing information for the Account Manager Supporting the accreditation process for staff by assisting with knowledge reviews, marking, video submissions and discussing outcomes Issuing certificates, maintaining databases, updating serial number records and managing returns and warranty activity Assisting the Office Manager with day-to-day administrative tasks, printing, filing, laminating and preparing training packs Processing orders and updating reports and dashboards Supporting marketing with social media activity, including creating posts for Instagram and writing blogs when required Reviewing existing pages and highlighting areas that need refreshed text or imagery Creating new web pages using existing templates, including for charity projects This role suits someone who enjoys variety, communicates clearly and is comfortable balancing sales conversations with detailed administrative tasks. You will be supported with clear objectives and regular reviews based on agreed performance measures. JBRP1_UKTJ
Dec 13, 2025
Full time
My client is looking for a proactive and confident individual to join their team in a varied Sales and Administration Support role. This position combines customer-facing sales activity with wider office and marketing support, offering an excellent opportunity to develop strong commercial and administrative skills. Key responsibilities Handling customer enquiries, processing orders and resolving account issues Encouraging product uptake through upselling and cross selling with excellent product knowledge Supporting all customer calling activity, including follow up calls to promote training programmes Managing secondary and tertiary accounts to strengthen relationships and grow sales Working towards agreed targets for sales and profit Encouraging customers to join TEAMs meetings with the Account Manager Completing account analysis and preparing information for the Account Manager Supporting the accreditation process for staff by assisting with knowledge reviews, marking, video submissions and discussing outcomes Issuing certificates, maintaining databases, updating serial number records and managing returns and warranty activity Assisting the Office Manager with day-to-day administrative tasks, printing, filing, laminating and preparing training packs Processing orders and updating reports and dashboards Supporting marketing with social media activity, including creating posts for Instagram and writing blogs when required Reviewing existing pages and highlighting areas that need refreshed text or imagery Creating new web pages using existing templates, including for charity projects This role suits someone who enjoys variety, communicates clearly and is comfortable balancing sales conversations with detailed administrative tasks. You will be supported with clear objectives and regular reviews based on agreed performance measures. JBRP1_UKTJ
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Dec 13, 2025
Full time
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Dec 13, 2025
Full time
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
