A highly regarded national broker is currently looking to add an experienced Commercial Account Handler to their established team. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of Mid-Corporate and Corporate clients The Account Handler will provide support to the Account Executive with running of t click apply for full job details
Aug 13, 2025
Full time
A highly regarded national broker is currently looking to add an experienced Commercial Account Handler to their established team. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of Mid-Corporate and Corporate clients The Account Handler will provide support to the Account Executive with running of t click apply for full job details
Commercial Insurance Account Executive Job Market Insurance Commercial Insurance Account Executive About the role Youll be working alongside experienced Account Executives, Broking Managers, and Claims Handlers who are committed to delivering exceptional client service and innovative insurance solutions click apply for full job details
Aug 13, 2025
Full time
Commercial Insurance Account Executive Job Market Insurance Commercial Insurance Account Executive About the role Youll be working alongside experienced Account Executives, Broking Managers, and Claims Handlers who are committed to delivering exceptional client service and innovative insurance solutions click apply for full job details
PURPOSE OF ROLE Our client is seeking an experienced Senior Account Handler to join their Corporate Team. This key role involves managing complex commercial insurance portfolios, delivering excellent client service, and supporting business growth. You will work closely with Account Executives to provide tailored insurance solutions while ensuring regulatory compliance. RESPONSIBILITIES Manage a portfolio of commercial clients, acting as their main contact Deliver customised insurance solutions to meet client needs Lead the renewal process, negotiating terms with insurers Ensure accurate policy administration and documentation Advise clients on insurance options and coverages Maintain compliance with FCA regulations and internal standards Support and mentor junior team members Collaborate across departments to improve client service Keep up to date with market trends and insurer relationships DAY-TO-DAY Handle client enquiries and provide insurance advice Manage renewals, policy changes, and claims support Prepare presentations and negotiate with insurers Produce branded reports for new business opportunities Conduct compliance checks on client documentation EXPERIENCE Proven experience in a senior commercial account handling role Strong knowledge of commercial insurance products and markets Solid understanding of FCA compliance requirements Familiar with insurance management platforms CII qualification or willingness to pursue is preferred Experience with Acturis or similar systems is desirable SKILLS Excellent organisation and prioritisation skills Strong communication and relationship-building abilities Detail-focused and proactive problem solver Client-oriented with a commitment to exceptional service Ability to guide and support junior colleagues If you have the relevant experience or know someone that does please contact me now on or email us at
Aug 13, 2025
Full time
PURPOSE OF ROLE Our client is seeking an experienced Senior Account Handler to join their Corporate Team. This key role involves managing complex commercial insurance portfolios, delivering excellent client service, and supporting business growth. You will work closely with Account Executives to provide tailored insurance solutions while ensuring regulatory compliance. RESPONSIBILITIES Manage a portfolio of commercial clients, acting as their main contact Deliver customised insurance solutions to meet client needs Lead the renewal process, negotiating terms with insurers Ensure accurate policy administration and documentation Advise clients on insurance options and coverages Maintain compliance with FCA regulations and internal standards Support and mentor junior team members Collaborate across departments to improve client service Keep up to date with market trends and insurer relationships DAY-TO-DAY Handle client enquiries and provide insurance advice Manage renewals, policy changes, and claims support Prepare presentations and negotiate with insurers Produce branded reports for new business opportunities Conduct compliance checks on client documentation EXPERIENCE Proven experience in a senior commercial account handling role Strong knowledge of commercial insurance products and markets Solid understanding of FCA compliance requirements Familiar with insurance management platforms CII qualification or willingness to pursue is preferred Experience with Acturis or similar systems is desirable SKILLS Excellent organisation and prioritisation skills Strong communication and relationship-building abilities Detail-focused and proactive problem solver Client-oriented with a commitment to exceptional service Ability to guide and support junior colleagues If you have the relevant experience or know someone that does please contact me now on or email us at
Are you ready to step up into a client-facing role, inherit a loyal and well-maintained client book, and work with some of the most respected people in the broking profession? This is an exciting opportunity for a commercial insurance professional either someone who has experience as an Account Executive, or perhaps an experienced Account Handler ready for that first Account Executive role - to take ownership of a significant book of long-standing clients. These businesses span cross-class commercial risks and are located across the Midlands region. What makes this role stand out? You won't be starting from scratch - this is not a cold-start sales job. The book is well-cared-for, stable, and growing, not under threat from a departing Exec. It's a launchpad - ideal for someone ready to move into an Exec role, who wants to build deep client relationships and not just chase leads. There's serious growth potential - you'll also have access to a wide network of introducer relationships and affinity partnerships, giving you a steady flow of new opportunities to expand the book and make your mark. What we're looking for: A confident, commercially minded insurance professional with cross-class commercial knowledge Someone with a full UK driving licence and a willingness to get out and meet clients A passion for client service, backed by a genuine interest in understanding clients' businesses Drive and aspiration to build something long-term, not just maintain the status quo You'll be joining a progressive, people-first brokerage with strong momentum in the market. We're growing - rapidly - and have built a reputation for delivering exceptional client service, forward-thinking advice, and cultivating a team culture where people genuinely enjoy what they do. What's on offer? Market-leading salary (tailored to your experience) Outstanding bonus scheme for growth and retention Generous employee benefits package True hybrid working model Health and well-being programme that supports your work-life balance If the above sounds of interest, please reach out for a confidential conversation. Contact: David Harries Reference: DH/96178 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.
Aug 13, 2025
Full time
Are you ready to step up into a client-facing role, inherit a loyal and well-maintained client book, and work with some of the most respected people in the broking profession? This is an exciting opportunity for a commercial insurance professional either someone who has experience as an Account Executive, or perhaps an experienced Account Handler ready for that first Account Executive role - to take ownership of a significant book of long-standing clients. These businesses span cross-class commercial risks and are located across the Midlands region. What makes this role stand out? You won't be starting from scratch - this is not a cold-start sales job. The book is well-cared-for, stable, and growing, not under threat from a departing Exec. It's a launchpad - ideal for someone ready to move into an Exec role, who wants to build deep client relationships and not just chase leads. There's serious growth potential - you'll also have access to a wide network of introducer relationships and affinity partnerships, giving you a steady flow of new opportunities to expand the book and make your mark. What we're looking for: A confident, commercially minded insurance professional with cross-class commercial knowledge Someone with a full UK driving licence and a willingness to get out and meet clients A passion for client service, backed by a genuine interest in understanding clients' businesses Drive and aspiration to build something long-term, not just maintain the status quo You'll be joining a progressive, people-first brokerage with strong momentum in the market. We're growing - rapidly - and have built a reputation for delivering exceptional client service, forward-thinking advice, and cultivating a team culture where people genuinely enjoy what they do. What's on offer? Market-leading salary (tailored to your experience) Outstanding bonus scheme for growth and retention Generous employee benefits package True hybrid working model Health and well-being programme that supports your work-life balance If the above sounds of interest, please reach out for a confidential conversation. Contact: David Harries Reference: DH/96178 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.
Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Senior Commercial Account Handler for their growing Corporate team. This position ideally requires experience of working as a Commercial Account Handler on a wide range of Commercial Insurance risks, as you'll be dealing with some major Clients click apply for full job details
Aug 11, 2025
Full time
Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Senior Commercial Account Handler for their growing Corporate team. This position ideally requires experience of working as a Commercial Account Handler on a wide range of Commercial Insurance risks, as you'll be dealing with some major Clients click apply for full job details
Account Handler Rushden 35,000 - 40,000 They are a small insurance broker that is thriving in the niche they operate within. They work 100% for the client not the Insurer and that ethos is driving the business forward. They need an experienced handler to come in and hit the ground running. You will be dealing with commercial insurers as well as some high net worth individuals. As the most senior Account Handler, you'll be able to put your mark on the role and lead the way for the team. What you'll be doing: You'll be managing a diverse portfolio of client accounts, handling policy renewals, processing amendments, and providing expert advice on coverage options. Working closely with underwriters and brokers, you'll be coordinating claims, ensuring compliance requirements are met, and building lasting relationships that drive client retention and new business growth. What We're Looking For: You will be an experienced Account Handler who has experience within commercial insurance. You'll know your way around Acturis and be able to task manage comfortably. You'll understand the complexities of client needs and policy requirements. You'll have strong communication skills, excellent attention to detail for policy documentation, and the ability to explain complex insurance terms in simple language. The Perks Competitive salary up to 40,000, real opportunities for career progression, and the chance to work in a collaborative team environment where your contributions are valued and recognised. Apply now!
Aug 08, 2025
Full time
Account Handler Rushden 35,000 - 40,000 They are a small insurance broker that is thriving in the niche they operate within. They work 100% for the client not the Insurer and that ethos is driving the business forward. They need an experienced handler to come in and hit the ground running. You will be dealing with commercial insurers as well as some high net worth individuals. As the most senior Account Handler, you'll be able to put your mark on the role and lead the way for the team. What you'll be doing: You'll be managing a diverse portfolio of client accounts, handling policy renewals, processing amendments, and providing expert advice on coverage options. Working closely with underwriters and brokers, you'll be coordinating claims, ensuring compliance requirements are met, and building lasting relationships that drive client retention and new business growth. What We're Looking For: You will be an experienced Account Handler who has experience within commercial insurance. You'll know your way around Acturis and be able to task manage comfortably. You'll understand the complexities of client needs and policy requirements. You'll have strong communication skills, excellent attention to detail for policy documentation, and the ability to explain complex insurance terms in simple language. The Perks Competitive salary up to 40,000, real opportunities for career progression, and the chance to work in a collaborative team environment where your contributions are valued and recognised. Apply now!
An exciting opportunity to join an expanding team based in York and work in a small company with good cultural values. Our clients are a fiercely independent specialist SME Commercial and Private Client insurance brokerage in a wide range of industries that adds value to its clients through delivering professional advice and a personal service that strives to exceed client expectations. The ideal candidate will be motivated, have good interpersonal skills and thrive at a challenge. Responsibilities - Generate New Business - Build Long Term Relationship - Comply with FCA Requirements - Adhere to Internal Processes & Procedures - Carry out your duties with Due Diligence - Conduct yourself in a Professional Manner Key Skills - Motivated - Ability to work under pressure and meet deadlines - Good Interpersonal Skills - Effective Communicator - Attention to Detail - Organised - Desire to develop and learn - Work well in small team Candidate Experience - Min 2yrs experience - Cert CII qualified or above - Familiarity with Acturis, though not a prerequisite Benefits - Good salary linked to performance. - Private Medical Insurance - Pension Job Type: Full-time
Aug 08, 2025
Full time
An exciting opportunity to join an expanding team based in York and work in a small company with good cultural values. Our clients are a fiercely independent specialist SME Commercial and Private Client insurance brokerage in a wide range of industries that adds value to its clients through delivering professional advice and a personal service that strives to exceed client expectations. The ideal candidate will be motivated, have good interpersonal skills and thrive at a challenge. Responsibilities - Generate New Business - Build Long Term Relationship - Comply with FCA Requirements - Adhere to Internal Processes & Procedures - Carry out your duties with Due Diligence - Conduct yourself in a Professional Manner Key Skills - Motivated - Ability to work under pressure and meet deadlines - Good Interpersonal Skills - Effective Communicator - Attention to Detail - Organised - Desire to develop and learn - Work well in small team Candidate Experience - Min 2yrs experience - Cert CII qualified or above - Familiarity with Acturis, though not a prerequisite Benefits - Good salary linked to performance. - Private Medical Insurance - Pension Job Type: Full-time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 07, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Do you have experience as a commercial account handler for an insurance business? Do you specialise in fleet and professional indemnity? If so, then this is the role you've been waiting for Our client, an extremely successful insurance business, is looking to expand their team of account handlers! Join a dynamic and reputable insurance business where your knowledge of fleet and professional indemnity will be rewarded and most importantly valued! Salary, Benefits & Hours 30k - 35k Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support Made Employment are looking for a confident and experienced commercial account handler to specialise in fleet & professional indemnity. You'll be responsible for managing a portfolio of SME to mid-market clients with a focus on fleet & professional indemnity risks. Broking experience essential! You'll also have sound knowledge of insurance principles and practices along with knowledge of current compliance regime for general insurance Computer & keyboard skills - Navigation of standard office PC Systems - Essential working knowledge of Microsoft Word and Excel - Past use of Open GI(MISYS) would be beneficial
Aug 06, 2025
Full time
Do you have experience as a commercial account handler for an insurance business? Do you specialise in fleet and professional indemnity? If so, then this is the role you've been waiting for Our client, an extremely successful insurance business, is looking to expand their team of account handlers! Join a dynamic and reputable insurance business where your knowledge of fleet and professional indemnity will be rewarded and most importantly valued! Salary, Benefits & Hours 30k - 35k Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support Made Employment are looking for a confident and experienced commercial account handler to specialise in fleet & professional indemnity. You'll be responsible for managing a portfolio of SME to mid-market clients with a focus on fleet & professional indemnity risks. Broking experience essential! You'll also have sound knowledge of insurance principles and practices along with knowledge of current compliance regime for general insurance Computer & keyboard skills - Navigation of standard office PC Systems - Essential working knowledge of Microsoft Word and Excel - Past use of Open GI(MISYS) would be beneficial
This is a role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy and growing environment where you'll be working as a Commercial Account Handler dealing with a wide range of business clients and looking after all of their Insurance requirements click apply for full job details
Aug 04, 2025
Full time
This is a role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy and growing environment where you'll be working as a Commercial Account Handler dealing with a wide range of business clients and looking after all of their Insurance requirements click apply for full job details
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Aug 01, 2025
Full time
At Hastings Direct, storing your data securely is very important to us. Please see our Data Protection Statement and Job Application Terms & Conditions here for details on how your information will be stored. Field Operations Manager - Home Claims page is loaded Field Operations Manager - Home Claims Apply locations UK, Home Worker Leicester / Hybrid Bexhill / Hybrid London / Hybrid time type Full time posted on Posted 5 Days Ago job requisition id Job Title: Field Operations Manager - Home Claims Location: Field-based/Homeworking Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As our Field Operations Manager, you'll be responsible for leading and overseeing our field-based teams that cover our Home Claims customers, ensuring efficiency, quality and compliance. You'll help set and build out our field strategy and our approach to supporting our customers when they need us the most. Job details - you'll need to have demonstrable experience in: Developing and implementing strategies to enhance the effectiveness and quality of the external home claims operations, tracking claim costs and identifying efficiencies and cost-saving opportunities Overseeing the allocation and management of capacity, ensuring outcomes meet the strategy objectives and working closely with insight, underwriters and internal claims team to streamline processes and achieve good customer outcomes Monitoring timelines, performance and workflow efficiency and establishing and enforcing rigorous quality control measures to ensure our external operations meets company standards and regulatory requirements, conducing regular audits and on-site inspections Leading and mentoring a team of field-based colleagues, fostering a culture of accountability and innovation and providing ongoing training and development opportunities to enhance team expertise and effectiveness Developing and implementing best practices for performance evaluations and continuous improvement, utilising data and analytics to drive process improvements, reduce life cycle times and enhancing the overall claims experience Ensuring clear and consistent communication with contractors, suppliers and customers regarding repair expectations and timelines and serving as a senior point of contact for complex cases and escalated concerns Essential skills/experience: Experience in home claims, property restoration or construction management Proven background in leading teams and driving operational efficiencies within a structured claims environment/field-based environment Customer centric - able to demonstrate a good understanding of the value and impact of our work for customers, our team and the wider business The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader 2nd interview with hiring leader and another member of our senior management team As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all. Job posting end date: Similar Jobs (2) Commercial Strategy Manager - Home Claims locations 3 Locations time type Full time posted on Posted 26 Days Ago Complex Claims Handler - Home Claims locations 3 Locations time type Full time posted on Posted 6 Days Ago Hastings Direct is a fast growing, agile, digitally focused general insurance provider of products and services to over 2.8 million customers in the UK, employing over 3,400 colleagues. Our vision - to be the best and biggest digital insurance provider in the market. It's our attitude and the way we run our business that makes us different. We focus on getting it right for our colleagues, customers, company and community. It's a dynamic, flexible, fun and constantly changing environment. You'll enjoy the scope to make a real difference for our customers, influence our company, benefit the communities we work in and have fun along the way. Learn more about If you enjoyed the video and would like to learn more about , check out our colleague stories
Senior Commercial Account Handler Bolton Up to 40,000 Want to handle more complex risks while staying in a collaborative, close-knit team? This Chartered Insurance Broker blends the personality of an independent with the professionalism of a national. As part of their specialist schemes team, you'll work with corporate clients across the UK, supporting a delegated authority scheme and building trusted relationships with clients who rely on your technical expertise. The Role You'll manage a book of high-value clients, typically with premiums of 15,000 and above, across a range of sectors. With full cradle-to-grave responsibility, you'll handle renewals, mid-term adjustments and new enquiries, while supporting Executives and working closely with insurers. Expect a mix of portfolio and corporate risks with the added challenge of underwriting under delegated authority. You'll play a key role in client retention and contribute to strategic discussions around risk placement and scheme performance. What they're looking for Significant experience handling mid-market and corporate commercial accounts Comfortable with premiums of 15,000+ and portfolio risk Experience working under delegated authority is ideal, but not essential Strong technical knowledge and confident client communication A proactive approach and genuine interest in long-term client relationships What's on offer Salary up to 40,000 depending on experience 25 days holiday plus Christmas shutdown Private medical insurance Generous workplace pension Support with Cert CII and further development Free on-site parking Relaxed culture with regular socials, dress-down Fridays, and breakfast butties every Friday If you're looking for a senior-level role where you'll be challenged, valued and supported - this is worth a closer look. Apply now or drop me a message to chat in more detail. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Jul 28, 2025
Full time
Senior Commercial Account Handler Bolton Up to 40,000 Want to handle more complex risks while staying in a collaborative, close-knit team? This Chartered Insurance Broker blends the personality of an independent with the professionalism of a national. As part of their specialist schemes team, you'll work with corporate clients across the UK, supporting a delegated authority scheme and building trusted relationships with clients who rely on your technical expertise. The Role You'll manage a book of high-value clients, typically with premiums of 15,000 and above, across a range of sectors. With full cradle-to-grave responsibility, you'll handle renewals, mid-term adjustments and new enquiries, while supporting Executives and working closely with insurers. Expect a mix of portfolio and corporate risks with the added challenge of underwriting under delegated authority. You'll play a key role in client retention and contribute to strategic discussions around risk placement and scheme performance. What they're looking for Significant experience handling mid-market and corporate commercial accounts Comfortable with premiums of 15,000+ and portfolio risk Experience working under delegated authority is ideal, but not essential Strong technical knowledge and confident client communication A proactive approach and genuine interest in long-term client relationships What's on offer Salary up to 40,000 depending on experience 25 days holiday plus Christmas shutdown Private medical insurance Generous workplace pension Support with Cert CII and further development Free on-site parking Relaxed culture with regular socials, dress-down Fridays, and breakfast butties every Friday If you're looking for a senior-level role where you'll be challenged, valued and supported - this is worth a closer look. Apply now or drop me a message to chat in more detail. Get Recruited is acting as an Employment Agency in relation to this vacancy.
Job Title: Business Development Executive Location: Ringwood - Hybrid (2 team days in the office 3 days at home, office team days being Tuesday & Thursday.) Hours - Monday - Friday 8.30am - 5pm ( 1 hour lunch) Salary: Competitive + Commission + Benefits (DOE) Cowell Recruitment are delighted to be supporting out client in their seach for a Business Development Executive based in Ringwood Our client is a dynamic and growing insurance brokerage with a strong reputation for providing tailored insurance solutions across a diverse range of industries. With a commitment to client service and a consultative approach, we help businesses protect what matters most. Due to continued growth, we're looking to expand our Commercial team with a driven and ambitious Business Development Executive. Role Overview This is an excellent opportunity for an individual currently working in Commercial Lines Sales or as a Commercial Account Handler who is ready to take the next step into a client-facing, revenue-generating role. As a Business Development Executive, you will be responsible for identifying, developing, and securing new commercial clients while building strong, long-term relationships and providing expert insurance advice. Key Responsibilities Identify and pursue new business opportunities in the commercial insurance market. Develop a pipeline of prospective clients through networking, referrals, cold calling, and attending relevant industry events. Meet and exceed individual and team sales targets. Conduct risk assessments and work closely with insurers to secure competitive terms. Prepare and present tailored insurance proposals to potential clients. Maintain up-to-date knowledge of insurance products, markets, and regulations. Work collaboratively with Account Handlers and support teams to ensure seamless client onboarding and ongoing service. Maintain accurate CRM records and report on pipeline activity and progress. About You Experience in commercial insurance, ideally in a sales, account management, or client-facing role. Currently working in a Commercial Lines Sales role or as a Commercial Account Handler with a desire to move into a more outward-facing, business development position. A natural relationship-builder with excellent communication and negotiation skills. Strong understanding of commercial insurance products across various sectors. Self-motivated, target-driven, and eager to grow with the business. Cert CII qualification desirable (or working towards); full support provided for further professional development. What We Offer Competitive base salary with uncapped commission structure. Flexible/hybrid working options. Full support with CII qualifications and career development. A supportive and collaborative team environment. Opportunity to make a real impact in a growing business. Ready to take the next step in your insurance career? Apply today or get in touch for a confidential conversation. Cowell Recruitment Ltd is an equal opportunities recruitment agency. Please note: Only candidates with relevant experience and Right to Work (RTW) will be,considered.
Jul 24, 2025
Full time
Job Title: Business Development Executive Location: Ringwood - Hybrid (2 team days in the office 3 days at home, office team days being Tuesday & Thursday.) Hours - Monday - Friday 8.30am - 5pm ( 1 hour lunch) Salary: Competitive + Commission + Benefits (DOE) Cowell Recruitment are delighted to be supporting out client in their seach for a Business Development Executive based in Ringwood Our client is a dynamic and growing insurance brokerage with a strong reputation for providing tailored insurance solutions across a diverse range of industries. With a commitment to client service and a consultative approach, we help businesses protect what matters most. Due to continued growth, we're looking to expand our Commercial team with a driven and ambitious Business Development Executive. Role Overview This is an excellent opportunity for an individual currently working in Commercial Lines Sales or as a Commercial Account Handler who is ready to take the next step into a client-facing, revenue-generating role. As a Business Development Executive, you will be responsible for identifying, developing, and securing new commercial clients while building strong, long-term relationships and providing expert insurance advice. Key Responsibilities Identify and pursue new business opportunities in the commercial insurance market. Develop a pipeline of prospective clients through networking, referrals, cold calling, and attending relevant industry events. Meet and exceed individual and team sales targets. Conduct risk assessments and work closely with insurers to secure competitive terms. Prepare and present tailored insurance proposals to potential clients. Maintain up-to-date knowledge of insurance products, markets, and regulations. Work collaboratively with Account Handlers and support teams to ensure seamless client onboarding and ongoing service. Maintain accurate CRM records and report on pipeline activity and progress. About You Experience in commercial insurance, ideally in a sales, account management, or client-facing role. Currently working in a Commercial Lines Sales role or as a Commercial Account Handler with a desire to move into a more outward-facing, business development position. A natural relationship-builder with excellent communication and negotiation skills. Strong understanding of commercial insurance products across various sectors. Self-motivated, target-driven, and eager to grow with the business. Cert CII qualification desirable (or working towards); full support provided for further professional development. What We Offer Competitive base salary with uncapped commission structure. Flexible/hybrid working options. Full support with CII qualifications and career development. A supportive and collaborative team environment. Opportunity to make a real impact in a growing business. Ready to take the next step in your insurance career? Apply today or get in touch for a confidential conversation. Cowell Recruitment Ltd is an equal opportunities recruitment agency. Please note: Only candidates with relevant experience and Right to Work (RTW) will be,considered.
This long established Insurance broker are looking for suitably intelligent and ambitious Insurance professionals to help look after a growing book of Insurance business, It is office based in the Gillingham area close to the train station so you will need to live fairly local to make commuting easy. The company deal with both residential and Commercial property and are looking for candidates with at least 2 years of relevant Insurance broking experience within Household or Property Insurance. Please don't apply otherwise. This is a varied position incorporating the duties of a client facing account handler and renewals executive. The purpose of the role is to provide account handler support to loyal clients and to look after renewals as well as dealing with new business enquiries, this is not a targeted sales style of role at all so relationship management and clear communication are key. Salaries are very competitive and come with a range of benefits and holiday entitlement. If you are looking for the best training and career prospect on offer and a positive Medway based company with a brilliant ethos then apply today in strict confidence. If you do not have the relevant Insurance experience then we are unable to forward your cv at this time .
Jul 23, 2025
Full time
This long established Insurance broker are looking for suitably intelligent and ambitious Insurance professionals to help look after a growing book of Insurance business, It is office based in the Gillingham area close to the train station so you will need to live fairly local to make commuting easy. The company deal with both residential and Commercial property and are looking for candidates with at least 2 years of relevant Insurance broking experience within Household or Property Insurance. Please don't apply otherwise. This is a varied position incorporating the duties of a client facing account handler and renewals executive. The purpose of the role is to provide account handler support to loyal clients and to look after renewals as well as dealing with new business enquiries, this is not a targeted sales style of role at all so relationship management and clear communication are key. Salaries are very competitive and come with a range of benefits and holiday entitlement. If you are looking for the best training and career prospect on offer and a positive Medway based company with a brilliant ethos then apply today in strict confidence. If you do not have the relevant Insurance experience then we are unable to forward your cv at this time .
Our client, who is a leading manufacturer of domestic shower pumps, mains booster pumps and accessories, is looking for a successful Area Sales Manager to join the field sales team. You'll be covering The South West and South Wales comprising BS, BA, SN, OX, SP, BH, DT, TA, GL, NP, HR, LD, CF, SA, EX, PL, TQ and TR postcodes, selling to both national and independent builders merchants, plumbers merchants and distributors, as well as M&E contractors, Plumbers, installers, House Builders and social housing. Offering circa £47k basic, 25% bonus potential, company car, 6% pension, health-cover and other attractive benefits. If you sell to Merchants and Contractors, read on and APPLY TODAY! -THE ROLE; Your role as Area Sales Manager, is to sell the company's manufactured range of shower pumps and mains booster products and accessories, largely used in the domestic, residential homes market. Projects would be a mix of new build and refurbishment on houses and flats in the private sector as well as some social housing. As Area Sales Manager / Business Development Manager, you will be account managing and developing a portfolio of a few hundred accounts, being national and independent builders merchants, plumbers merchants, buying groups and distributors, driving the demand by targeting contractors and installers. Covering The South West and South Wales region, as far east as Oxfordshire. The territory covers the following postcodes; BS, BA, SN, OX, SP, BH, DT, TA, GL, NP, HR, LD, CF, SA, EX, PL, TQ and TR postcodes The Business Development Manager/ Area Sales Manager will be dealing with a multi-million pounds ledger. This is likely to be 70% account management and 30% new business. As the role develops, you'll also be increasingly calling on plumbers, installers, house builders and M&E contractors and then back-selling into your Plumbers Merchants, Builders Merchants and Distributors. - THE COMPANY; Our client is a well established, highly regarded manufacturer, with commercial and industrial divisions, as well as this domestic, residential division. - THE SUCCESSFUL CANDIDATE; The successful candidate will ideally have sold for a Plumbers merchant/Builders Merchant or Distributor and be looking to progress their career with a manufacturer, or already be working for a manufacturer, with strong merchant and distributor route to market contacts and successes. Ideally the Area Sales Manager/BDM will have have experience in the plumbing sector, although excellent training is offered. You will be a strong relationship builder, with a demonstrable track record of sales success and networking with businesses and understanding their commercial aims. You will be energetic, enthusiastic, ambitious, with a positive outlook. You will be looking for a long term career, as our client has exciting plans and this role will develop in time to become more project led. - THE REMUNERATION; Offering £45k- £47k basic salary, dependent on experience. May flex for an industry star. Quarterly bonus potential of up to 25% Company car 25 days holiday, rising with service. Option to carry over up to 5 days unused holiday into the next year. Holiday rises with service. Bupa health-cover after 3 months probation. 2x life insurance. Retail discount vouchers. Mobile, laptop, all out of pocket expenses. This is a great business. We've know the Sales Director for over 25 years and this business has exciting plans, so if you're ambitious and the role excites, please call the team at Chandler Harris Recruitment on (phone number removed) or email your CV to (url removed)
Jul 23, 2025
Full time
Our client, who is a leading manufacturer of domestic shower pumps, mains booster pumps and accessories, is looking for a successful Area Sales Manager to join the field sales team. You'll be covering The South West and South Wales comprising BS, BA, SN, OX, SP, BH, DT, TA, GL, NP, HR, LD, CF, SA, EX, PL, TQ and TR postcodes, selling to both national and independent builders merchants, plumbers merchants and distributors, as well as M&E contractors, Plumbers, installers, House Builders and social housing. Offering circa £47k basic, 25% bonus potential, company car, 6% pension, health-cover and other attractive benefits. If you sell to Merchants and Contractors, read on and APPLY TODAY! -THE ROLE; Your role as Area Sales Manager, is to sell the company's manufactured range of shower pumps and mains booster products and accessories, largely used in the domestic, residential homes market. Projects would be a mix of new build and refurbishment on houses and flats in the private sector as well as some social housing. As Area Sales Manager / Business Development Manager, you will be account managing and developing a portfolio of a few hundred accounts, being national and independent builders merchants, plumbers merchants, buying groups and distributors, driving the demand by targeting contractors and installers. Covering The South West and South Wales region, as far east as Oxfordshire. The territory covers the following postcodes; BS, BA, SN, OX, SP, BH, DT, TA, GL, NP, HR, LD, CF, SA, EX, PL, TQ and TR postcodes The Business Development Manager/ Area Sales Manager will be dealing with a multi-million pounds ledger. This is likely to be 70% account management and 30% new business. As the role develops, you'll also be increasingly calling on plumbers, installers, house builders and M&E contractors and then back-selling into your Plumbers Merchants, Builders Merchants and Distributors. - THE COMPANY; Our client is a well established, highly regarded manufacturer, with commercial and industrial divisions, as well as this domestic, residential division. - THE SUCCESSFUL CANDIDATE; The successful candidate will ideally have sold for a Plumbers merchant/Builders Merchant or Distributor and be looking to progress their career with a manufacturer, or already be working for a manufacturer, with strong merchant and distributor route to market contacts and successes. Ideally the Area Sales Manager/BDM will have have experience in the plumbing sector, although excellent training is offered. You will be a strong relationship builder, with a demonstrable track record of sales success and networking with businesses and understanding their commercial aims. You will be energetic, enthusiastic, ambitious, with a positive outlook. You will be looking for a long term career, as our client has exciting plans and this role will develop in time to become more project led. - THE REMUNERATION; Offering £45k- £47k basic salary, dependent on experience. May flex for an industry star. Quarterly bonus potential of up to 25% Company car 25 days holiday, rising with service. Option to carry over up to 5 days unused holiday into the next year. Holiday rises with service. Bupa health-cover after 3 months probation. 2x life insurance. Retail discount vouchers. Mobile, laptop, all out of pocket expenses. This is a great business. We've know the Sales Director for over 25 years and this business has exciting plans, so if you're ambitious and the role excites, please call the team at Chandler Harris Recruitment on (phone number removed) or email your CV to (url removed)
Commercial Account Handler Remote 35K - 45K Are you ready to accelerate your career with one of the fastest growing, independent Brokerages in the UK? A well-established independent Insurance Brokerage who in recent years have experience phenomenal organic growth are on the lookout for an experienced Commercial Account Handler to join their team. This is a truly exciting opportunity to develop your skills, build on your personal & professional development, work in a relaxed and welcoming environment, and be a part of the exciting plans the company have for the future! The Role As a Commercial Account Handler, you will work closely with the Account Executives to manage a portfolio of clients as well as developing new clients and your responsibilities will include: Working with a portfolio of new and existing clients to provide bespoke insurance solutions across a range of commercial lines. Providing comprehensive customer support and advice across new contracts, renewals, mid-term adjustments (MTA's), and day-to-day client servicing Develop a strong understanding of the clients business and requirements, and their risks. Working closely with Account Executives and Directors to identify opportunities for cross-selling, recommendations and referrals. Handling day-to-day queries and enquiries from both clients and insurers. Providing outstanding customer service, developing lasting relationships. About You At least 2 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager Experience and confidence of working with SME and Mid-Market clients. In depth knowledge of multiple commercial insurance products and services across all lines. Working knowledge of Acturis Excellent customer service and relationship-building skills both in person and over the phone CII qualification or working towards would be advantageous What's On Offer Salary between 35,000 - 45,000 depending on experience A down-to-earth team and welcoming culture Remote working Great benefits Ongoing investment in training and development Progression opportunities with the company continuing to grow at pace If you're a Commercial Insurance professional looking for a role that will provide you with growth, development and opportunity in an environment that is set up to allow you to thrive, then don't wait and apply today!
Jul 23, 2025
Full time
Commercial Account Handler Remote 35K - 45K Are you ready to accelerate your career with one of the fastest growing, independent Brokerages in the UK? A well-established independent Insurance Brokerage who in recent years have experience phenomenal organic growth are on the lookout for an experienced Commercial Account Handler to join their team. This is a truly exciting opportunity to develop your skills, build on your personal & professional development, work in a relaxed and welcoming environment, and be a part of the exciting plans the company have for the future! The Role As a Commercial Account Handler, you will work closely with the Account Executives to manage a portfolio of clients as well as developing new clients and your responsibilities will include: Working with a portfolio of new and existing clients to provide bespoke insurance solutions across a range of commercial lines. Providing comprehensive customer support and advice across new contracts, renewals, mid-term adjustments (MTA's), and day-to-day client servicing Develop a strong understanding of the clients business and requirements, and their risks. Working closely with Account Executives and Directors to identify opportunities for cross-selling, recommendations and referrals. Handling day-to-day queries and enquiries from both clients and insurers. Providing outstanding customer service, developing lasting relationships. About You At least 2 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager Experience and confidence of working with SME and Mid-Market clients. In depth knowledge of multiple commercial insurance products and services across all lines. Working knowledge of Acturis Excellent customer service and relationship-building skills both in person and over the phone CII qualification or working towards would be advantageous What's On Offer Salary between 35,000 - 45,000 depending on experience A down-to-earth team and welcoming culture Remote working Great benefits Ongoing investment in training and development Progression opportunities with the company continuing to grow at pace If you're a Commercial Insurance professional looking for a role that will provide you with growth, development and opportunity in an environment that is set up to allow you to thrive, then don't wait and apply today!
Hybrid home/North East Essex based role- Clark James Insurance Recruitment are working with a prestigious Insurance broker currently looking to appoint an experienced commercially trained Account Handler to join their busy team. The Role Service a portfolio of business through renewals, adjustments, queries and any other issues that may arise on the accounts. In addition to this, you will be actively involved in the broking of new business to market - liaising with insurers and negotiating the best possible terms. You will be responsible for dealing with a wide range of classes of commercial business including Property, Liability, Combined, Fleet, PA, amongst others. The broker also has a Lloyds binder with several schemes dealing with areas such as Media, Entertainment and Sports so this is a really interesting sector. The Person You should be a proven Insurance Account Handler/Broker or Underwriter and be looking to join a business which is expanding in its niche field. Insurance qualifications are preferred but not essential for the right candidate who will be committed, resilient and used to multi asking. A competitive salary and bonuses are on offer plus a great working environment, work from home days and excellent training, apply today for a confidential conversation.
Jul 22, 2025
Full time
Hybrid home/North East Essex based role- Clark James Insurance Recruitment are working with a prestigious Insurance broker currently looking to appoint an experienced commercially trained Account Handler to join their busy team. The Role Service a portfolio of business through renewals, adjustments, queries and any other issues that may arise on the accounts. In addition to this, you will be actively involved in the broking of new business to market - liaising with insurers and negotiating the best possible terms. You will be responsible for dealing with a wide range of classes of commercial business including Property, Liability, Combined, Fleet, PA, amongst others. The broker also has a Lloyds binder with several schemes dealing with areas such as Media, Entertainment and Sports so this is a really interesting sector. The Person You should be a proven Insurance Account Handler/Broker or Underwriter and be looking to join a business which is expanding in its niche field. Insurance qualifications are preferred but not essential for the right candidate who will be committed, resilient and used to multi asking. A competitive salary and bonuses are on offer plus a great working environment, work from home days and excellent training, apply today for a confidential conversation.
Commercial Account Handler Greater Manchester Hybrid 30K - 40K Are you ready to accelerate your career with one of the fastest growing, independent Brokerages in the North West? A well-established independent Insurance Brokerage who in recent years have experience phenomenal organic growth are on the lookout for an experienced Commercial Account Handler to join their team. This is a truly exciting opportunity to develop your skills, build on your personal & professional development, work in a relaxed and welcoming environment, and be a part of the exciting plans the company have for the future! The Role As a Commercial Account Handler, you will work closely with the Account Executives to manage a portfolio of clients as well as developing new clients and your responsibilities will include: Working with a portfolio of new and existing clients to provide bespoke insurance solutions across a range of commercial lines. Providing comprehensive customer support and advice across new contracts, renewals, mid-term adjustments (MTA's), and day-to-day client servicing Develop a strong understanding of the clients business and requirements, and their risks. Working closely with Account Executives and Directors to identify opportunities for cross-selling, recommendations and referrals. Handling day-to-day queries and enquiries from both clients and insurers. Providing outstanding customer service, developing lasting relationships. About You At least 2 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager Experience and confidence of working with SME and Mid-Market clients. In depth knowledge of multiple commercial insurance products and services across all lines. Working knowledge of Acturis Excellent customer service and relationship-building skills both in person and over the phone CII qualification or working towards would be advantageous What's On Offer Salary between 30,000 - 40,000 depending on experience Modern offices, with a down-to-earth team and welcoming culture Hybrid working Great benefits Ongoing investment in training and development Progression opportunities with the company continuing to grow at pace If you're a Commercial Insurance professional looking for a role that will provide you with growth, development and opportunity in an environment that is set up to allow you to thrive, then don't wait and apply today!
Jul 22, 2025
Full time
Commercial Account Handler Greater Manchester Hybrid 30K - 40K Are you ready to accelerate your career with one of the fastest growing, independent Brokerages in the North West? A well-established independent Insurance Brokerage who in recent years have experience phenomenal organic growth are on the lookout for an experienced Commercial Account Handler to join their team. This is a truly exciting opportunity to develop your skills, build on your personal & professional development, work in a relaxed and welcoming environment, and be a part of the exciting plans the company have for the future! The Role As a Commercial Account Handler, you will work closely with the Account Executives to manage a portfolio of clients as well as developing new clients and your responsibilities will include: Working with a portfolio of new and existing clients to provide bespoke insurance solutions across a range of commercial lines. Providing comprehensive customer support and advice across new contracts, renewals, mid-term adjustments (MTA's), and day-to-day client servicing Develop a strong understanding of the clients business and requirements, and their risks. Working closely with Account Executives and Directors to identify opportunities for cross-selling, recommendations and referrals. Handling day-to-day queries and enquiries from both clients and insurers. Providing outstanding customer service, developing lasting relationships. About You At least 2 years experience in the insurance industry as either a Commercial Account Handler, Commercial Broker, or Commercial Account Manager Experience and confidence of working with SME and Mid-Market clients. In depth knowledge of multiple commercial insurance products and services across all lines. Working knowledge of Acturis Excellent customer service and relationship-building skills both in person and over the phone CII qualification or working towards would be advantageous What's On Offer Salary between 30,000 - 40,000 depending on experience Modern offices, with a down-to-earth team and welcoming culture Hybrid working Great benefits Ongoing investment in training and development Progression opportunities with the company continuing to grow at pace If you're a Commercial Insurance professional looking for a role that will provide you with growth, development and opportunity in an environment that is set up to allow you to thrive, then don't wait and apply today!
