24 jobs found

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary The Director, Solutions Consulting for the UK Public Sector is the evolution of the traditional Systems Engineering Director Role, aligning how we lead teams to best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As the Director, Solutions Consulting, UK Public Sector you will have the responsibility to oversee Solutions Consulting operations and achieve revenue generation, individual, team, and organisational quotas. You will also play a key role in driving strategic sales related initiatives within our lines of business. You will interact at a senior level with customers and partners and provide valuable insight into industry trends, customer challenges, technical evolutions, and business changes that will help the customer make their security decisions. This job is for you if you already have a reputation with the customers and partners in the Public Sector as a trusted advisor who will always take care of their needs. You will lead the Solutions Consulting team within the region, including a team of Managers throughout Central Government, NHS/Local Government, Higher Education and Research and Defence, Intelligence, Security and Policing. You are an experienced manager of managers, with a demonstrable background as a dedicated Technology Executive with broad technology and business background, able to demonstrate consistent success in utilising innovation to achieve revenue and sales growth. Just like the rest of the Technical Solutions team, this is a position that will require a business savvy individual with a strong background in security platform, application architecture, and sales coupled with a successful track record in leadership. You should also possess a strong reputation for achieving company goals and relationship development with key customer contacts and be an excellent presenter, ranging from tech level up to senior executives. Your Impact Work with the Senior Director Public Sector Sales Leader to develop a technical strategy that accelerates growth of pipeline and sales. Identify key verticals, markets, use cases, and solutions to focus on, and devise a comprehensive strategy and engagement model tailored to the UK Public Sector. Develop and maintain positive relationships with Palo Alto Networks' partners (reseller, distribution, system integrators, and alliances) through the design, drive and measure of various initiatives (training, evaluation installations, to improve sales productivity through partners, also with focus on ensuring partners drive products in new technology areas. Demonstrated people leadership skills - including leading through change, coaching managers, demonstrated development plans and execution, reduced attrition results and initiatives, a clear history of promotions and success, etc. Experience of leading teams across multiple countries and cultural nuances. Foster channel partner relationships with partner and customer technical leaders. Drive portfolio sales into the region's account base and not just single products including selling strategic emerging solutions within a broader portfolio and leading portfolio expansion initiatives, with factual results upselling subscriptions and strategic solutions including cloud delivered services and public cloud security solutions. Plan and architect compelling technical and business-focused solutions which drive adoption and growth after the initial sale and across the portfolio. Understand and articulate the key technical, operational, and commercial challenges faced by our prospects and customers that the Palo Alto Networks solution addresses. Build and maintain relationships with key customers in the territory to solidify reference accounts and to assist the account teams with defining plans to drive more business. Provide account support through assignments, load balancing, continuity, planning strategically with Sales management, Sales Reps and Technical Solutions, and customer meetings including sales calls, relationship building and problem resolution. Partner effectively in a matrix manner with extended teams, such as Domain Consultants, GCS, Finance, HR, Product Management, Marketing, and other relevant organisations. Act as a skip-level critical issue point for serious and complex pre-sales and post sales technical issues that arise in the region. Recruit and hire new Solutions Consulting Managers into the UK Public Sector balancing internal hiring and external hiring by building out succession plans. Coach, support and develop improved standard methodologies for the Managers in the execution of their duties and responsibilities, including hiring, training and mentoring of new employees on the team. Assist with Defining periodic Solution Consulting training curriculum, run successful evaluations and timely return of evaluation equipment. Qualifications Your Experience Experience as a Senior pre-sales leader across multiple verticals of the UK Public Sector. Experience in leading a transformation to a platform sell including enabling teams on solution selling. Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products. Knowledge of how to deliver comprehensive security solutions to Palo Alto. Networks customer base. Experience in long term sales plans in order to grow large deals with long term customer relationships. Experience in selling, designing, implementing or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC. Transformation Technologies. Able to build a high trust culture, where you can address performance issues and reward great performance. Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions. Strong communication (written and verbal) and presentation skills. Quota driven attitude focused on client's best solution by being a trusted advisor. Proficient in English. Willingness to go through the Security Clearance process. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Customer Success Manager, Cybersecurity Products page is loaded Customer Success Manager, Cybersecurity Productsremote type: Hybridlocations: Remote UK: BELFAST ARNOTT HOUSEtime type: Full timeposted on: Posted Todayjob requisition id: RLocation: Remote UK, United KingdomThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Job Title: Customer Success Manager - UK Location: Belfast, United Kingdom (Hybrid) / Remote UK About the Role We are seeking an experienced and customer-centric Customer Success Manager (CSM) to join our UK team. In this role, you will help enterprise and mid-market customers maximise the value of our cybersecurity solutions, drive adoption, and ensure long-term partnership success.You'll act as a trusted advisor, guiding customers on best practices, risk reduction, and security maturity while supporting commercial growth. Key Responsibilities:- Customer Engagement & Advocacy • Serve as the primary post-sales point of contact and trusted advisor for assigned customers.• Develop strong relationships with security leaders (CISO, Security Architects, SOC Managers, IT Directors).• Lead regular business reviews focused on value, outcomes, KPIs, and security posture improvements.• Champion the voice of the customer internally to influence product roadmaps and service improvements. Adoption & Value Realisation • Drive deployment, adoption, and optimisation of cybersecurity solutions (e.g., threat detection, cloud security, identity security, WAF, database monitoring).• Translate technical capabilities into clear business outcomes relating to risk reduction and resiliency.• Identify opportunities to improve customer workflows, automation, and security processes.• Monitor usage and performance metrics to proactively address gaps or risks. Retention & Growth • Own customer retention, renewal strategy, and expansion identification while partnering with Sales/AMs.• Spot cross-sell/upsell opportunities aligned to customer needs and maturity.• Mitigate churn risk through proactive engagement and clear success planning. Technical Collaboration • Work closely with Technical Account Managers, Solutions Architects, and Support Engineers to ensure smooth onboarding, troubleshooting, and technical alignment.• Coordinate health checks, security assessments, or remediation plans where relevant.• Ensure seamless handovers between pre-sales, delivery, and support functions. Skills & Experience Required Essential • 3+ years in CSM, account management, technical consulting, or security operations roles.• Strong understanding of cybersecurity domains such as:o Threat detection & responseo Cloud security/SaaS securityo IAM/Zero Trusto Network security (WAF, firewall, VPN)• Proven ability to manage enterprise customers and lead strategic conversations.• Comfort engaging with both technical and executive stakeholders.• Excellent communication, problem-solving, and project management skills.• Experience working with UK organisations across regulated sectors (finance, public sector, critical infrastructure) is beneficial. Desirable • Certifications such as CISSP, SSCP, CISM, Security+, or vendor-specific qualifications.• Experience in SaaS-based cybersecurity platforms.• Background in SOC, incident response, or cyber consulting.• Fluent English and Italian language will be value addition. What Success Looks Like • High customer satisfaction and advocacy (NPS/CSAT).• Strong adoption and measurable security outcomes for customers.• On-time renewals and increased customer lifetime value.• Proactive risk mitigation and clear customer success plans.• Positive influence across product, engineering, and support through customer insights. Why Join Us • Work at the forefront of cybersecurity innovation.• Opportunities for continuous learning and certification.• Collaborative, mission-driven environment focused on customer impact.• Competitive UK compensation package, benefits, and hybrid working. Applicants must have a valid work permit in the UK. line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.Great journeys start here, apply now!

Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The Valo, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed, instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals. Valo is targeting airliner-level safety certification in 2028 ahead of entering service with our airline and operator customers. The Head of Software Engineering is accountable for the end-to-end software engineering capability that underpins aircraft development, certification, production, and in-service operations. This is a senior leadership role responsible for setting technical direction, building scalable engineering capability, and ensuring software platforms, systems, and services are robust, secure, and certification-ready. The role is critical to enabling safe aircraft certification, production ramp-up, and long-term operational performance. Key Accountabilities Software Engineering Strategy & Leadership Define and execute the software engineering strategy aligned to certification timelines (2028), production ramp (2030), and long-term commercial sustainability. Ensure software engineering priorities are tightly aligned with aircraft programmes and core business objectives. Own the software engineering roadmap, balancing speed, quality, safety, and regulatory compliance. Engineering Delivery & Platform Ownership Lead the delivery of software systems supporting engineering, airworthiness, flight test, manufacturing, and operations. Establish strong engineering practices across development, testing, deployment, and support. Ensure predictable delivery outcomes, effective dependency management, and proactive risk mitigation across the software landscape. Architecture, Quality & Compliance Work closely with Solution Architects and enterprise architecture teams to ensure coherent, scalable, and compliant software designs. Ensure software solutions meet certification, safety, cybersecurity, and regulatory requirements. Drive high standards for code quality, system reliability, and lifecycle management. Organisation & Capability Building Build and lead a high-performing software engineering organisation across multiple disciplines and domains. Define the operating model, engineering standards, tooling, and vendor/partner strategy. Develop engineering leadership and talent to support rapid company growth and increasing system complexity. Stakeholder Partnership & Governance Act as a trusted technology partner to Engineering, Airworthiness, Manufacturing, Supply Chain, and Operations leadership. Represent software engineering at senior governance forums and contribute to executive-level decision-making. Translate complex technical considerations into clear, business-relevant insights. Skills & Experience Senior leadership experience in software engineering or technology roles within complex, regulated, engineering-led environments. Proven track record of building and scaling software engineering teams and platforms. Strong understanding of software development in safety-critical or certification-driven contexts (aerospace experience highly desirable). Credibility at executive level, with the ability to influence across technical and non-technical stakeholders. What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We're proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN's Products of the Year award in the inaugural Security Operations Platform category. We proudly are a UK Great Place To Work multiple times - 2023, 2024, 2025. Join a company that's not only leading - but also shaping - the future of security operations.The Sales Engineer is the technical backbone of the new business sales organisation and works alongside territory sales executives to evangelise, architect, propose, and demonstrate business value to acquisition customers and partners throughout the sales process. In this position you will be responsible for a newly defined London-area territory paired together with a new business Account Executive. Primary Responsibilities and Duties Provide technical expertise in the form of presentations, demos, POVs and dialog that educates and drives the Arctic Wolf value proposition for prospective customers. Have a passion for new-business acquisition sales and obtaining the technical win throughout the buyer's journey. Be an active participant in discovery conversations with prospective customers to understand their needs and validate alignment with Arctic Wolf solutions. Thoroughly understand and document customer environments including security tooling, network design, authentication, and cloud services. Effectively demonstrate key differentiators by understanding the competitive landscape across endpoint protection, security operations, vulnerability management and cloud security. Be present and have strong contacts in the reseller and MSP channel communities. Participate in activities that drive growth within the territory including webinars, channel enablement, and field marketing events. Mentor new hires in a variety of domains including technical knowledge transfer, demo and presentation best practices, and sales processes. Help foster a culture of knowledge sharing by taking lead and being a highly active participant in communication channels such as Slack, team meetings, and broader enablement efforts. Volunteer for and execute upon company or team-wide initiatives such as process improvement, training, content creation, etc. Key Skills In depth knowledge of infrastructure components including Networking, Identity Management, Cloud Services, Private Cloud and OS Windows/Linux/Mac. Technical understanding of security tools and strategies. E.g., security frameworks, security operations, incident response, SIEM, XDR, EDR/EPP, IPS/IDS/NDR, etc. Ability to articulate and demonstrate the business application and value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers. Hands-on solution demo & POV capability for endpoint and XDR solutions. Excellent written, verbal, presentation, time management, and attention to detail. Understanding of the entire sales process from qualification to closure through the channel partner experience, with the ability to manage via SFDC and other tools Knowledge and training in MEDDPICC & Technical Win processes. Business Application Experience (e.g., Slack, Salesforce, M365/Office). Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, channel enablement sessions. Knowledge in modern application deployment technologies including container and cloud based models. Key Competencies Drive for Results Communication Problem Solving Minimum Qualifications Minimum of 5 years in a customer-facing security technology or service pre-sales engineering role Minimum of 2 years in a role that has experience working with the channel/partner community or worked for a channel/partner Minimum of 3 years supporting, delivering, or designing enterprise IT systems, security focused systems desired Has built and maintained long term relationships with channel and alliance partner resources. Preferred Qualifications CISSP, GCIH, CISA, CISM or other security focused certification(s) AWS Cloud Practitioner, Microsoft Azure AZ-900, VMware VCP/VCAP or other public/private cloud focused certification(s) Demonstrated consistent quota overachievement in previous pre-sales engineering role(s) Our offer: All wolves receive compelling compensation and benefits packages, including: Equity for all employees 28 days annual leave, 8 bank holidays and paid volunteering days off Pension plan employer match Training and career development programs Robust Employee Assistance Program (EAP) with mental health service Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection. Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Our Values Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that-by protecting people's and organizations' sensitive data and seeking to end cyber risk- we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. On-Camera Policy To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity . Security Requirements Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies). Background checks are required for this position. This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration

EasyDMARC is an all-in-one Email Security solution for securing an organization's domain and email infrastructure. Our solution is designed to prevent companies from data leakage, protect them from financial loss, and counter email phishing attacks. EasyDMARC is seeking a strategic, execution-oriented Head of Customer Success to lead and scale our global Customer Success function as we enter the next phase of growth. This role is responsible for driving customer outcomes, maximizing retention, and accelerating expansion revenue across our direct customer base. The Head of Customer Success will build a modern, metrics-driven CS organization that delivers measurable value to customers while serving as a key growth lever for the business. This is a senior leadership role with clear ownership of Net Revenue Retention (NRR), Gross Retention, customer adoption, and expansion influence, working in close partnership with Sales, Marketing, and Product. Core Objectives Build and execute a Customer Success strategy aligned to EasyDMARC's growth goals Drive best-in-class customer onboarding, adoption, retention, and expansion Scale a high-performing CS team with clear roles, playbooks, and success metrics Position Customer Success as a strategic growth partner across the business Change the mindset of the CS team to create more focus on cross- and up-sell Job Responsibilities Customer Success Strategy & Leadership Define and own the Customer Success operating model, including segmentation, coverage, onboarding, renewals, and expansion motions Build, lead, and develop a high-performing team of Customer Success Managers Establish clear success metrics including Gross Retention, Net Revenue Retention (NRR), expansion contribution, product adoption, and customer health Create scalable playbooks for onboarding, lifecycle management, renewals, and risk mitigation Retention, Expansion & Revenue Growth Own customer renewals and churn prevention across the direct customer base Partner closely with Sales to identify, qualify, and close expansion opportunities (upsell and cross-sell) Enable CSMs to uncover expansion opportunities through value delivery-not transactional selling Collaborate with Marketing on customer-led growth programs, including campaigns, customer marketing, and advocacy Customer Experience & Value Delivery Ensure customers realize clear, measurable value from EasyDMARC's platform Actively communicate new product capabilities and roadmap updates to customers Drive consistent executive engagement with strategic and enterprise customers Champion the voice of the customer internally to influence roadmap, packaging, and positioning Cross-Functional Collaboration Serve as the primary liaison between Customer Success, Sales, Product, and Marketing Provide structured feedback to Product on customer needs, adoption blockers, and competitive insights Partner with Marketing to improve enablement, messaging, and customer-facing assets Represent EasyDMARC externally at industry events, conferences, and customer forums Required Qualifications 7+ years of experience in Customer Success, Account Management, or related roles in B2B SaaS Proven experience leading and scaling a Customer Success team Demonstrated success driving retention and expansion in a subscription business Strong understanding of SaaS metrics including NRR, GRR, churn, CAC/LTV, and product adoption Experience working cross-functionally with Sales, Product, and Marketing Excellent communication, executive presence, and stakeholder management skills CRM proficiency (Salesforce or similar) and comfort with CS tooling and data Bachelor's degree in business, marketing, or a related field (preferred) Background in cybersecurity, email security, or enterprise IT solutions is a strong plus What Success Looks Like Consistent Net Revenue Retention above industry benchmarks Predictable renewals and reduced churn across all customer segments Clear expansion pipeline sourced and influenced by Customer Success Increase of cross- and upsell opportunities and building a CS team that is ready to introduce new products and services to the existing direct customers High customer satisfaction, advocacy, and referenceability A scalable CS organization ready to support EasyDMARC's next stage of growth Additional information Individuals seeking employment at EasyDMARC are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable laws.

Location This role is based in London About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together help our customers secure and accelerate their business. CSMs fulfill hereby the function of the trusted advisor by helping the customer to adopt their products based on established best practices in Cybersecurity and Caching. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our global community. One concrete example is Project Galileo, through which Cloudflare provides free cybersecurity services to organizations supporting the arts, human rights, journalism, and democracy. About your role You will be responsible for ensuring the success of Cloudflare's Enterprise customers and managing their post sale experience. You will act as the primary point of contact for Cloudflare customers and will be "the face of the business." You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. You will meet with customers regularly to help them generate value from their partnership with Cloudflare. These conversations may happen in person or via video conference. Whatever works for you and your customer base. Cloudflare delivers cutting edge products and services, iterates super quickly based on customer needs. Hence, change is constant and so is the opportunity for you to influence with your field knowledge and improve our business if that is what you want to do. You will maintain a deep understanding of Cloudflare's solutions so that you can lead value added customer conversations, understand customer's needs, and communicate these needs back to internal teams. So it's pretty hands on and allows you to develop really tangible skills that provide concrete value right now. You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account related questions. You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare. To succeed you will need to: Build strong relationships with customers (primarily via remote conversations) Build strong relationships with internal stakeholders Manage a complex book of business with many tasks and competing priorities Manage your time effectively to ensure that you are working on high priority items Have poise and executive presence, and be comfortable presenting to C level executives Demonstrate a high degree of empathy for customer requests Escalate effectively with internal teams Travel requirement: Less than 30% travel Desirable skills, knowledge and experience Fluent in English & Russian, Ukrainian, or Hebrew 5+ years of work experience 5+ years of direct functional experience: In Customer Success, Account Management, or other post sales customer facing role With territory ownership, portfolio management, and account planning Serving with Enterprise customers Working in a B2B Enterprise SaaS businesses Experience in networking, security, and / or edge computation & storage is a plus Must be extremely well organized and able to prioritize, multi task, problem solve, and perform under pressure Must have strong interpersonal and web communication skills Must have experience with customer meetings and be at ease in problem solving Must have experience with customer negotiations and handling difficult customer conversations Must demonstrate empathy for internal and external stakeholders and have a high EQ Must be curious and a self starter Must have a demonstrated ability to learn on the job and come up to speed quickly Bachelor's degree or equivalent experience; Master's degree is a plus What Makes Cloudflare Special? Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers - at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses ever, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Additional Information This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Equal Opportunity Employer Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e mail at or via mail at 101 Townsend St. San Francisco, CA 94107.

Director , Cybersecurity , Cyber Transformation & Strategy TC UKI Location: London Other locations: Primary Location Only Date: 26 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Director - Cybersecurity Transformation Job Title: Director - Cybersecurity Transformation About EY: At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting edge security transformation programs and services. The Opportunity: As a Director in Cybersecurity, you will bring diverse perspectives and deep subject matter expertise to deliver high quality insights and outcomes for our clients. You will play a strategic leadership role in shaping and overseeing complex cybersecurity engagements, strengthening senior client relationships, and guiding teams to develop innovative, practical solutions that address the evolving security challenges organisations face. Key Responsibilities: Managing a portfolio of Security Transformation engagements with our clients, responsible for day to day running of the cybersecurity engagements including meeting quality, time and budget targets Leverage deep market and sector knowledge to identify and develop new opportunities for our Cybersecurity Strategy and Transformation offering. Use established industry relationships and external networks to originate leads, shape demand, and position the firm with key decision makers. Partner with senior practice and market leaders to pursue high value opportunities, develop compelling proposals, and create targeted marketing materials that reflect current market needs and trends across cybersecurity. Provide visible leadership in developing a high performing team by actively sharing expertise, offering structured coaching and mentorship, and setting a strong personal example. Foster a culture of continuous learning, accountability, and professional growth, ensuring team members are equipped to excel and deliver at pace. Develop impactful cybersecurity thought leadership and market ready materials aligned to client needs and market trends and clearly articulate the value of EY's Cyber Security offering, helping drive market demand. Establish and maintain high value relationships with senior client leaders, using these connections to identify strategic opportunities, steer delivery outcomes, and strengthen the firm's market position. Skills and Attributes for Success: Exceptional communicator, able to convey complex concepts with clarity and influence senior audiences across both business and technical cybersecurity domains. Strategic thinker and problem solver, with the ability to diagnose complex client cyber challenges, shape insight led cybersecurity solutions, and secure executive buy in. Articulate the strategic value of cybersecurity within an organisation and shape cyber strategies that directly support and enable enterprise priorities. Proven people leader, experienced in developing high performing teams through coaching, mentoring, and modelling collaborative, inclusive leadership behaviours. Commercially driven, consistently delivering high quality outcomes while managing risks, ensuring operational excellence, and protecting client and firm reputation. Experienced programme and engagement leader, adept at structuring and managing large, complex cybersecurity assignments that align to client priorities and deliver measurable value. Pragmatic, client centric approach, able to navigate ambiguity, anticipate issues, and guide clients through strategic decision making with confidence and assurance. Strong market access and trusted relationships, leveraging established sector networks and senior level contacts to originate opportunities, shape market conversations, and strengthen the firm's position with key decision makers. To Qualify for the Role, You Must Have: Proven experience in defining and delivering enterprise level cybersecurity strategies, clearly articulating the organisational value of cybersecurity to senior stakeholders. A strong track record in developing cybersecurity investment cases, including business justification, prioritisation, and alignment to organisational goals. Hands on experience designing and implementing cybersecurity target operating models, covering governance, processes, capabilities, and organisational structure. Robust knowledge of key cybersecurity regulations and frameworks, including NIST CSF, NIS/NIS2 and other relevant sector standards, and the ability to embed these into strategy and design activities. Ideally, You'll Also Have: Security related qualifications such as CISSP, CISM, CISMP, CIISEC. Experience operating within an NCSC Assured Cyber Consultancy. Sector experience in one or more of the following: Government & Public Sector, Energy & Utilities, Retail and Consumer Products, Life Sciences, Telecoms, Media and Technology, or Transport. Professional services experience with market leading organisations in delivering cybersecurity solutions. Please note: The successful candidate must undergo and pass checks in line with SC (Security Check) clearance standards after joining EY. These checks may include, but are not limited to, verification of identity, right to work in the UK, employment history, proof of address may be required and unspent criminal convictions. Candidates must be a UK national or have been a resident in the UK for a minimum of five years and ensure that they have not spent more than six months outside the UK. Join Us: At EY, you'll have the chance to build a meaningful and fulfilling career, supported by an inclusive culture and cutting edge technology. Together, we can create a better working world for all. What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Apply Now EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

Director - Cybersecurity - Cyber Resilience, TC, UKI Location: London Other locations: Primary Location Only Date: 27 Jan 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title: Director - Cybersecurity - Cyber Resilience About EY: At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting-edge security transformation programs and services. The Opportunity: As a Director in Cybersecurity - Cyber Resilience, you will bring diverse perspectives and deep subject matter expertise to deliver high quality insights and outcomes for our clients. You will play a strategic leadership role in shaping and overseeing complex cybersecurity resilience engagements, strengthening senior client relationships, and guiding teams to develop innovative, practical solutions that help build greater resilience into their businesses. Key Responsibilities: Lead and deliver cyber resilience transformation programmes, owning end-to-end engagement delivery (scope, quality, timeline, budget) and ensuring outcomes measurably improve preparedness, response, and recovery. Design, run, and continuously enhance cyber crisis simulations and tabletop exercises for executives and operational teams-ensuring scenarios reflect the current threat landscape, sector trends, and the client's critical business services. Act as an outstanding facilitator and "crisis conductor": guide senior leaders through high pressure decision making, inject realistic developments, challenge assumptions, and drive clear actions, owners, and lessons learned. Translate threat intelligence and emerging attacker tactics into practical resilience improvements-linking likely threats to business impact, critical dependencies, and control or capability gaps. Integrate cyber response and recovery into wider enterprise resilience plans, including business continuity, IT disaster recovery, operational resilience, third-party resilience, and enterprise risk management-ensuring cyber is embedded, not bolted on. Partner with C-suite and functional leaders (CIO, CISO, COO, Risk, Legal, Comms, HR, Ops) to strengthen organisational readiness, clarify risk appetite, and improve cross-functional coordination during incidents. Build capability roadmaps and investment cases for resilience (people/process/technology), prioritising initiatives that reduce time-to-detect, time-to-respond, and time-to-recover for critical services. Shape and grow a cyber resilience offering: originate opportunities, develop proposals, create market-facing materials, and contribute thought leadership aligned to evolving resilience and regulatory expectations. Lead, coach, and inspire a high-performing cyber resilience team-developing facilitation skills, incident leadership, scenario design expertise, and client advisory confidence. Skills and Attributes for Success: Exceptional facilitator and communicator-able to run engaging, high-impact workshops and crisis simulations, influencing senior audiences across business, technology, and risk. Deep understanding of the cyber threat landscape and attacker behaviours, with the ability to convert threat insight into relevant scenarios, decision points, and resilience improvements. Strong resilience practitioner mindset: comfortable operating in ambiguity, steering complex stakeholder groups, and driving structured outcomes under time pressure. Strategic problem solver-able to diagnose resilience gaps, design pragmatic target-state capabilities, and secure executive buy-in by linking cyber resilience to business continuity and critical service delivery. Experienced programme and engagement leader-able to structure and manage large, complex initiatives and deliver measurable resilience outcomes. Commercially astute and quality-driven-balancing pace with rigour, managing delivery risk, and protecting client and firm reputation. Collaborative leader-builds trusted relationships, develops talent through coaching and mentoring, and fosters a culture of continuous learning and accountability. Confident advisor at board/exec level-able to discuss governance, risk appetite, crisis communications, regulatory considerations, and operational resilience expectations. Strong market access and trusted relationships, leveraging established sector networks and senior level contacts to originate opportunities, shape market conversations, and strengthen the firm's position with key decision makers. To Qualify for the Role, You Must Have Proven experience leading cyber resilience, incident readiness, and/or crisis management programmes-demonstrating tangible improvements in preparedness, response effectiveness, and recovery capability. Strong track record designing and facilitating cyber crisis simulations and tabletop exercises for senior stakeholders, including scenario development, exercise delivery, and after-action reporting with actionable remediation plans. Experience building or enhancing incident response and recovery operating models: governance, roles, processes, playbooks, communications, and integration with ITDR/BCP. Demonstrable ability to embed cyber into wider business resilience frameworks (e.g., business continuity, operational resilience, third-party resilience) and align cyber capabilities to critical business services and impact tolerances. Ability to develop compelling investment cases and prioritised roadmaps for resilience capability uplift, aligned to organisational goals and risk appetite. Robust knowledge of relevant security and resilience frameworks and regulations (e.g., NIST CSF, NIS/NIS2, sector-specific resilience expectations), and practical experience translating these into implementable capabilities and controls. Strong stakeholder management experience across C-suite, technology, operations, legal, risk, and communications-ensuring coherent decision-making before, during, and after incidents. Ideally, You'll Also Have: Security-related qualifications such as CISSP, CISM, CISMP, CIISEC. Experience operating within an NCSC Assured Cyber Consultancy. Sector experience in one or more of the following: Government & Public Sector, Energy & Utilities, Retail and Consumer Products, Life Sciences, Telecoms, Media and Technology, or Transport. Professional services experience with market-leading organisations in delivering cybersecurity solutions. Join Us: At EY, you'll have the chance to build a meaningful and fulfilling career, supported by an inclusive culture and cutting-edge technology. Together, we can create a better working world for all. What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Apply Now

Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary We are seeking a dynamic and experienced Senior Sales Director to drive and mentor a high-performing sales team focused on our Cortex Cloud business across the Northern EMEA region. This leader will play a critical role in scaling our business, fostering innovation, and ensuring consistent execution of sales strategies. The ideal candidate will operate in a high-growth environment at scale, has a strong background in cybersecurity sales leadership, a proven track record of developing talent, and the ability to drive revenue growth through effective team management and customer engagement. Your Impact Exciting opportunity to be a leader on the fastest growing team where experience meets cutting-edge solutions Lead, coach, and develop a team of high-performing sales specialists to achieve and exceed revenue targets Cultivate a culture of accountability, innovation, continuous learning and a customer-centric approach within the sales team Drive strategic sales initiatives, ensuring alignment with business objectives and market opportunities Engage in executive-level discussions with CIOs and CISOs, translating complex cybersecurity solutions into clear business value propositions Collaborate with internal stakeholders, including sales engineers, marketing, and alliances, to support deal execution and customer success Develop and implement data-driven sales strategies, leveraging forecasting and pipeline management tools to optimize team performance Qualifications 10+ years of field sales experience in cybersecurity, with at least 5 years in a leadership role Proven ability to lead and develop high-performance sales teams in a high-growth environment with large quota/deals Strong understanding of complex solution sales methodologies, value selling and enterprise buying processes with operational discipline Experience selling SIEM, EDR, or CNAPP (DevSecOps, CloudOps) solutions is highly preferred Established relationships with key security decision-makers (CIOs, CISOs) and the ability to drive strategic conversations Expertise in channel and partner sales strategies, with a deep understanding of go-to-market models Ability to thrive in a fast-paced, matrixed sales organization with a focus on continuous expansion and customer success "Whatever it takes" attitude and motivation to deliver above quota performance Travel within the region as needed to support team members, engage customers and business needs Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

A leading cybersecurity firm is seeking a dynamic Senior Sales Director to lead and mentor a high-performing sales team focused on Cortex Cloud business across Northern EMEA. This role involves engaging with executives, driving strategic initiatives, and cultivating a culture of accountability within the team. Candidates should possess over 10 years in sales, including 5 years in leadership, with expertise in cybersecurity sales methodologies. It's a remote role that emphasizes collaboration across distances.

Position: Deputy Chief Operating Officer Location: London, with a minimum of 3 days per week in the office Contract type: Full-time, permanent Salary range: Competitive dependent upon experience Reporting to: Chief Operating Officer (COO) About EJF The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change. EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them. Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists. From illegal fishing and forced labour to deforestation, land grabs, and climate displacement, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions. EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power - and we build pathways to a fairer, more resilient future. Join Us. About the role This is a rare and exciting opportunity to play a central role in driving effective, efficient, and impactful global operations at one of the world's leading environmental and human rights organisations. As Deputy Chief Operating Officer, you will report directly to the COO and support the smooth, efficient, and ethical running of EJF's international operations across 16 countries on four continents. You will work at the heart of the organisation, supporting critical priorities such as donor relations, recruitment and retention, financial controls and development, safeguarding, risk and security, cybersecurity, and ensuring the compliance and efficient operation of offices around the world. This is a senior operational role that offers broad responsibilities and meaningful engagement across global teams and strategic priorities. You will be a solutions-focused, highly organised, and values-driven individual who brings experience in HR, compliance, finance, and broader operations. This role is ideal for a professional seeking senior-level responsibility and broad, meaningful engagement across global teams and strategic priorities. Key responsibilities Global administration and Office Management: Ensuring efficient day-to-day operations of EJF's global offices. Supporting the development and maintenance of cost-effective, compliant and efficient systems. Finance and Organisational Integrity: Work closely with the finance team to ensure strong financial controls and systems are in place, robust against fraud and error. Ensure operational systems work effectively when they interface with finance, such as ensuring compliance with country requirements and undertaking procurements. The role will help ensure the finance team can provide exemplary, time-bound tracking of financial data and expenditure against agreed budgets and make recommendations on banking and investment opportunities and changing needs. Human Resources: Supporting and enhancing EJF's HR systems to ensure they are fit for purpose, equitable, and appropriate across all jurisdictions. Coordinating and supporting Managers with effective recruitment processes globally. Ensuring managers have the systems and tools they need to induct, manage, and retain staff, including guidance on management, issue escalation, and performance reviews. Fundraising Support and Donor Reporting: Leading the coordination of donor requests and reporting across global teams. Actively engaging to support donor relations and fundraising. Supporting decision-making relating to strategic priorities and new income streams. Safeguarding, Risk and Security: Overseeing the implementation of EJF's safeguarding policy and monitoring, ensuring consistency and compliance across countries. Maintaining and regularly reviewing safety and security protocols, including digital systems and data security. Leadership and Coordination: Leading on the improvement and implementation of operational processes and systems across the organisation, ensuring buy in across teams. Providing clear, detailed updates to the COO, where appropriate, to the Senior Management Team. Deputising for the COO when required. IT and Artificial Intelligence: Ensuring that the IT, software systems and internal processes that the EJF team depend on are available, secure and cost-effective. Contributing to EJF's approach to tech and innovation, particularly the effective, ethical use of AI. Essential skills and experience Strong administrative and organisational skills. Financial literacy and experience working with finance systems, controls and protocols. At least five years' experience in HR, finance, operations or legal/compliance roles. Demonstrated experience managing or supporting recruitment and HR systems. Excellent interpersonal and communication skills, with the ability to work effectively across cultures and time zones. A proactive, solutions-focused mindset, with confidence, taking initiative and improving systems. Strong ethical commitment to safeguarding and equality. An interest in developing a career in NGO operations, preferably with experience in the sector. Ability to work both independently and collaboratively within a fast-paced environment. Fluency in English. Desirable skills and experience Degree in a relevant discipline; relevant professional qualifications (e.g. CIPD, accountancy, legal) and additional relevant languages are desirable. We strongly encourage candidates from underrepresented backgrounds in the environmental and human rights sectors to apply. If you believe you would be a great fit but don't meet every requirement, we would still love to hear from you. What We Offer We offer a rewarding package designed to support your well-being, flexibility, and professional growth: 22 days' annual leave, increasing with each year of service, plus additional paid leave between Christmas and New Year. Generous pension scheme, with employer contributions increasing over time. Flexible working hours and hybrid working (typically 3 days in the office / 2 from home). A dynamic, supportive, and inclusive working environment, with genuine opportunities for professional development and career progression. A cover letter outlining your suitability for the role (max 2 pages) Your CV (max 2 pages) The deadline for applications is 6pm GMT on Sunday 8 March. Interview processes and number of rounds for different roles will vary, but is likely to include three stages: a short screening call, a panel interview with a task relevant to the role, and a final interview. Only shortlisted candidates will be contacted. Candidates must have the legal right to work in the UK. EJF is an equal opportunity employer, committed to diversity within the workplace.

Director, Cybersecurity, Cyber Resilience, TC, UKI Location: London Job Title: Director - Cybersecurity - Cyber Resilience About EY: At EY, we are committed to building a better working world. Our Cybersecurity Consulting Practice is rapidly expanding, and we are investing in our capabilities to meet the increasing demand for cybersecurity solutions. Join us and be part of a global team of over 13,000 professionals dedicated to delivering cutting edge security transformation programs and services. The Opportunity: As a Director in Cybersecurity - Cyber Resilience, you will bring diverse perspectives and deep subject matter expertise to deliver high quality insights and outcomes for our clients. You will play a strategic leadership role in shaping and overseeing complex cybersecurity resilience engagements, strengthening senior client relationships, and guiding teams to develop innovative, practical solutions that help build greater resilience into their businesses. Key Responsibilities: Lead and deliver cyber resilience transformation programmes, owning end to end engagement delivery (scope, quality, timeline, budget) and ensuring outcomes measurably improve preparedness, response, and recovery. Design, run, and continuously enhance cyber crisis simulations and tabletop exercises for executives and operational teams-ensuring scenarios reflect the current threat landscape, sector trends, and the client's critical business services. Act as an outstanding facilitator and "crisis conductor": guide senior leaders through high pressure decision making, inject realistic developments, challenge assumptions, and drive clear actions, owners, and lessons learned. Translate threat intelligence and emerging attacker tactics into practical resilience improvements-linking likely threats to business impact, critical dependencies, and control or capability gaps. Integrate cyber response and recovery into wider enterprise resilience plans, including business continuity, IT disaster recovery, operational resilience, third party resilience, and enterprise risk management-ensuring cyber is embedded, not bolted on. Partner with C suite and functional leaders (CIO, CISO, COO, Risk, Legal, Comms, HR, Ops) to strengthen organisational readiness, clarify risk appetite, and improve cross functional coordination during incidents. Build capability roadmaps and investment cases for resilience (people/process/technology), prioritising initiatives that reduce time to detect, time to respond, and time to recover for critical services. Shape and grow a cyber resilience offering: originate opportunities, develop proposals, create market facing materials, and contribute thought leadership aligned to evolving resilience and regulatory expectations. Lead, coach, and inspire a high performing cyber resilience team-developing facilitation skills, incident leadership, scenario design expertise, and client advisory confidence. Skills and Attributes for Success Exceptional facilitator and communicator-able to run engaging, high impact workshops and crisis simulations, influencing senior audiences across business, technology, and risk. Deep understanding of the cyber threat landscape and attacker behaviours, with the ability to convert threat insight into relevant scenarios, decision points, and resilience improvements. Strong resilience practitioner mindset: comfortable operating in ambiguity, steering complex stakeholder groups, and driving structured outcomes under time pressure. Strategic problem solver-able to diagnose resilience gaps, design pragmatic target state capabilities, and secure executive buy in by linking cyber resilience to business continuity and critical service delivery. Experienced programme and engagement leader-able to structure and manage large, complex initiatives and deliver measurable resilience outcomes. Commercially astute and quality driven-balancing pace with rigour, managing delivery risk, and protecting client and firm reputation. Collaborative leader-builds trusted relationships, develops talent through coaching and mentoring, and fosters a culture of continuous learning and accountability. Confident advisor at board/exec level-able to discuss governance, risk appetite, crisis communications, regulatory considerations, and operational resilience expectations. Strong market access and trusted relationships, leveraging established sector networks and senior level contacts to originate opportunities, shape market conversations, and strengthen the firm's position with key decision makers. To Qualify for the Role, You Must Have Proven experience leading cyber resilience, incident readiness, and/or crisis management programmes-demonstrating tangible improvements in preparedness, response effectiveness, and recovery capability. Strong track record designing and facilitating cyber crisis simulations and tabletop exercises for senior stakeholders, including scenario development, exercise delivery, and after action reporting with actionable remediation plans. Experience building or enhancing incident response and recovery operating models: governance, roles, processes, playbooks, communications, and integration with ITDR/BCP. Demonstrable ability to embed cyber into wider business resilience frameworks (e.g., business continuity, operational resilience, third party resilience) and align cyber capabilities to critical business services and impact tolerances. Ability to develop compelling investment cases and prioritised roadmaps for resilience capability uplift, aligned to organisational goals and risk appetite. Robust knowledge of relevant security and resilience frameworks and regulations (e.g., NIST CSF, NIS/NIS2, sector specific resilience expectations), and practical experience translating these into implementable capabilities and controls. Strong stakeholder management experience across C suite, technology, operations, legal, risk, and communications-ensuring coherent decision making before, during, and after incidents. Ideally, You'll Also Have: Security related qualifications such as CISSP, CISM, CISMP, CIISEC. Experience operating within an NCSC Assured Cyber Consultancy. Sector experience in one or more of the following: Government & Public Sector, Energy & Utilities, Retail and Consumer Products, Life Sciences, Telecoms, Media and Technology, or Transport. Professional services experience with market leading organisations in delivering cybersecurity solutions. Join Us: At EY, you'll have the chance to build a meaningful and fulfilling career, supported by an inclusive culture and cutting edge technology. Together, we can create a better working world for all. What we look for We're interested in people with integrity who can collaborate with people from a diverse range of backgrounds and crucially a growth mindset. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. Apply Now TCCyberUKI2026 Cyber2026 EY Building a better working world

Success Manager (Mid-Market/Commercial) page is loaded Customer Success Manager (Mid-Market/Commercial)locations: London Officetime type: Full timeposted on: Posted Todayjob requisition id: JR101307Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.The Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate - from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace's platform and services are supported by over 2,400 employees around the world. To learn more, visit . Job D escription : In the Customer Success Manager role, you will be managing a portfolio of customers in our UK&I Commercial segment. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. Commission will be awarded for increasing Net Revenue Retention (NRR) within your portfolio, by identifying and driving upsells and renewals, based on a bi-annual quota. You should have a passion to learn about cyber security and AI, while always wanting to deliver the best service to our customers. This role is hybrid with minimum 3 days a week in our London office. What will I be doing: As a Customer Success Manager, you will manage a large portfolio existing Darktrace customers to maximize their utility from Darktrace deployments and grow their Annual Recurring Revenue (ARR). You will report to the Mid-Market and Commercial Manager of Customer Success and collaborate with Sales, Technical Resources, and Cyber Threat Analysts.Operate at scale, leveraging a one to many approach through the use of Gainsight and Salesforce.Conduct business reviews with client executive leadership and health checks on the deployment to drive satisfaction and desired business outcomes. Present, discuss, and demonstrate Darktrace cyber threat defense solutions to CISOs and information security experts as required. Identify, nurture, and negotiate upsell and cross-sell opportunities by aligning our suite of products to our customers' evolving use cases and needs. Ensure customers are set up for success and facilitate the renewal at the end of the subscription term. Analyze customer engagement levels to assess risk and execute action plans to progress account health. Manage customer escalations to resolution, leveraging cross-functional teams within the business. What experience do I need: Experience in a role that encompasses Customer Success, Project Management, Business Development, Technical Account Management, Client Service or Consulting. Strong communication and presentation skills, with the ability to effectively communicate with senior business professionals across every industry vertical. Familiarity with enterprise networking technology (preferred, not required) and a foundational understanding of cybersecurity concepts. Strong time management skills, self-motivation, and the ability to work effectively as part of a team. Benefits: 23 days' holiday + all public holidays, rising to 25 days after 2 years of service, Additional day off for your birthday, Private medical insurance which covers you, your cohabiting partner and children, Life insurance of 4 times your base salary, Salary sacrifice pension scheme, Enhanced family leave, Confidential Employee Assistance Program, Cycle to work scheme.