Customer Success Manager (Account Manager) page is loaded Customer Success Manager (Account Manager)locations: London Officeposted on: Posted Yesterdayjob requisition id: R14892 Why it's worth it: The everyday hustle: Become a subject matter expert on assigned customers, their organization, reporting structure, and initiatives to help drive results. Serve as the main point of contact for internal and external teams, ensuring that the customer relationship develops and evolves as business needs change. Tailor messaging to different audiences, ensuring clear and effective communication from the C-suite to the more technical teams. Clearly define and communicate roles and responsibilities to all internal and external team members involved in the customer's journey to security confidence. Prepare and facilitate in-depth presentations (Executive Business Reviews) to senior executives, demonstrating progress and return on their investments with ReliaQuest. Identify and recommend opportunities for expansion based on your understanding of the ReliaQuest solution and the customer's needs. Own 110% contract renewal and upsell. Direct internal teams using standard departmental policies, processes, and documentation guidelines for successful roadmap delivery. Completed Bachelor's degree or higher education. Proficient with MS Word, Excel, PowerPoint, and OneNote. At least one year of account management experience or related. Experience in sales with the ability to learn/apply complex technical concepts. Exceptional organization skills and ability to prioritize. Strong emotional intelligence and ability to work effectively with others. Effective communication skills, including the ability to provide constructive feedback and have difficult conversations with external and internal teams. Possess the skills necessary to be flexible, agile, and adaptable while navigating through changes and/or adjustments with customers. Strong problem-solving skills and ability to identify unique solutions to complex problems. Desire to be immersed in an ever changing, fast paced industry and willingness to learn the level of technical acumen necessary for effective external and internal communication. Ability to demonstrate good attitude, energy, and effort. Experience with ticketing systems (JIRA, SNOW, etc.) or CRM tools. Experience presenting and engaging with audiences ranging from the End-User to C-Level Executives. Experience consulting with customers to understand their unique and specific pain points and help produce a compelling business case to solve them. Who We Are ReliaQuest is one of the largest and fastest-growing AI cybersecurity companies in the world, solving one of the greatest technical challenges of our generation. Our Agentic AI security operations platform, GreyMatter, helps security teams detect, contain, investigate and respond to cyber threats in less than 5 minutes. With industry-leading AI technology and over 80 patents making up the GreyMatter platform, ReliaQuest Makes Security Possible for thousands of the most trusted enterprise brands in the world. World-Class Benefits To make security possible for our customers, it starts with our commitment to our people. We inspire every individual to be the best that they can be and provide the tools necessary to get there. ReliaQuest isn't a job, it's a calling under-pinned by a growth mindset. We provide training starting on day one-aligned to professional, technical, leadership advancement and complemented by ongoing mindset coaching.• Generous Paid Time Off plan• Competitive compensation plans• Tuition and certification reimbursement• Employer supplemented medical, dental, and vision coverage• In-depth technical and leadership training to assist with career advancement• Additional mental and physical wellness benefits• Free lunch on Fridays!ReliaQuest is an equal opportunity employer. ReliaQuest is a drug-free workplace.
Feb 03, 2026
Full time
Customer Success Manager (Account Manager) page is loaded Customer Success Manager (Account Manager)locations: London Officeposted on: Posted Yesterdayjob requisition id: R14892 Why it's worth it: The everyday hustle: Become a subject matter expert on assigned customers, their organization, reporting structure, and initiatives to help drive results. Serve as the main point of contact for internal and external teams, ensuring that the customer relationship develops and evolves as business needs change. Tailor messaging to different audiences, ensuring clear and effective communication from the C-suite to the more technical teams. Clearly define and communicate roles and responsibilities to all internal and external team members involved in the customer's journey to security confidence. Prepare and facilitate in-depth presentations (Executive Business Reviews) to senior executives, demonstrating progress and return on their investments with ReliaQuest. Identify and recommend opportunities for expansion based on your understanding of the ReliaQuest solution and the customer's needs. Own 110% contract renewal and upsell. Direct internal teams using standard departmental policies, processes, and documentation guidelines for successful roadmap delivery. Completed Bachelor's degree or higher education. Proficient with MS Word, Excel, PowerPoint, and OneNote. At least one year of account management experience or related. Experience in sales with the ability to learn/apply complex technical concepts. Exceptional organization skills and ability to prioritize. Strong emotional intelligence and ability to work effectively with others. Effective communication skills, including the ability to provide constructive feedback and have difficult conversations with external and internal teams. Possess the skills necessary to be flexible, agile, and adaptable while navigating through changes and/or adjustments with customers. Strong problem-solving skills and ability to identify unique solutions to complex problems. Desire to be immersed in an ever changing, fast paced industry and willingness to learn the level of technical acumen necessary for effective external and internal communication. Ability to demonstrate good attitude, energy, and effort. Experience with ticketing systems (JIRA, SNOW, etc.) or CRM tools. Experience presenting and engaging with audiences ranging from the End-User to C-Level Executives. Experience consulting with customers to understand their unique and specific pain points and help produce a compelling business case to solve them. Who We Are ReliaQuest is one of the largest and fastest-growing AI cybersecurity companies in the world, solving one of the greatest technical challenges of our generation. Our Agentic AI security operations platform, GreyMatter, helps security teams detect, contain, investigate and respond to cyber threats in less than 5 minutes. With industry-leading AI technology and over 80 patents making up the GreyMatter platform, ReliaQuest Makes Security Possible for thousands of the most trusted enterprise brands in the world. World-Class Benefits To make security possible for our customers, it starts with our commitment to our people. We inspire every individual to be the best that they can be and provide the tools necessary to get there. ReliaQuest isn't a job, it's a calling under-pinned by a growth mindset. We provide training starting on day one-aligned to professional, technical, leadership advancement and complemented by ongoing mindset coaching.• Generous Paid Time Off plan• Competitive compensation plans• Tuition and certification reimbursement• Employer supplemented medical, dental, and vision coverage• In-depth technical and leadership training to assist with career advancement• Additional mental and physical wellness benefits• Free lunch on Fridays!ReliaQuest is an equal opportunity employer. ReliaQuest is a drug-free workplace.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Feb 03, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
About Harmonic Harmonic Security lets teams adopt AI tools safely by protecting sensitive data in real time with minimal effort. It gives enterprises full control and stops leaks so that their teams can innovate confidently. We are led by cybersecurity experts and backed by top investors including N47, Ten Eleven Ventures, and In-Q-Tel. As we expand rapidly across the U.S. and Europe, we're looking for a Customer Success leader who can help us deliver an exceptional experience to every customer. You'll play a foundational role in shaping how Harmonic drives adoption, retention, and long-term value as we scale. This is a chance to join early, influence our customer journey end-to-end, and help define what great looks like in a new category. About the Team Our Customer Success team delivers a world-class experience for every customer. We don't believe in one-size-fits-all - instead, we take a partnership approach to help our customers realize their vision and achieve meaningful business outcomes through Harmonic Protect. About the Role As a Customer Success Manager, you'll own the full customer lifecycle - from onboarding to renewal - and ensure our customers achieve measurable adoption, retention, and ROI. You'll be a trusted advisor to executives and technical stakeholders alike, building relationships that drive long-term success. What You'll Do Serve as the primary point of contact for key accounts, adapting to evolving customer needs. Own the end-to-end customer lifecycle, from onboarding to renewal. Lead Quarterly Business Reviews (QBRs) and executive-level engagements. Develop and present data-driven insights that connect product usage to business outcomes. Champion the voice of the customer, ensuring their needs shape our product and strategy. Collaborate closely with Customer Success leadership to help build, refine, and scale and Customer Success organization - contributing to the playbooks, processes and metrics that define how Harmonic delivers value to customers at scale. What You Bring 7+ years in customer success, account management, or a related client-facing role. Experience building and executing success programs that demonstrate ROI. Strong analytical skills with an understanding of success metrics (NRR, GRR, CSAT, time-to-value). Exceptional communication and presentation skills with executive stakeholders. Highly organized, adaptable, and proactive - you raise your hand, take initiative, and go the extra mile. Comfort with technical concepts and ability to translate them into customer value. Familiarity with CRM and customer success tools. (Bonus) Experience in cybersecurity or similar technology industries. What Success Looks Like Customers are realizing measurable ROI and expanding their usage of Harmonic. Renewals and retention metrics are strong, with clear adoption milestones hit. QBRs drive executive alignment and confirm Harmonic as a trusted partner. Customer insights are shaping our product roadmap and go-to-market strategy. Why Join Us This isn't just a job; it's an opportunity to be part of a team that's redefining cybersecurity. At Harmonic, we believe today's talent is tomorrow's success - and we're committed to creating an environment where you can do your best work. Competitive pay and meaningful equity with direct impact in Harmonic's success. Comprehensive benefits, pension plan, generous PTO, and flexible hybrid work. A small, passionate team that values transparency, creativity, and learning. Thoughtful leadership that cares deeply about growth, impact, and people. Annual global offsites (past trips include Lisbon and Nashville). The chance to shape both our product and our culture as we build a category-defining company. Harmonic's Core Values Flourish in the Unknown: Thrive in unfamiliar situations that require initiative and rapid decision-making. Never Full: Stay hungry for opportunities to learn, grow, and do more. Perfect Harmony: Create cohesion through collaboration, feedback, and shared success.
Feb 03, 2026
Full time
About Harmonic Harmonic Security lets teams adopt AI tools safely by protecting sensitive data in real time with minimal effort. It gives enterprises full control and stops leaks so that their teams can innovate confidently. We are led by cybersecurity experts and backed by top investors including N47, Ten Eleven Ventures, and In-Q-Tel. As we expand rapidly across the U.S. and Europe, we're looking for a Customer Success leader who can help us deliver an exceptional experience to every customer. You'll play a foundational role in shaping how Harmonic drives adoption, retention, and long-term value as we scale. This is a chance to join early, influence our customer journey end-to-end, and help define what great looks like in a new category. About the Team Our Customer Success team delivers a world-class experience for every customer. We don't believe in one-size-fits-all - instead, we take a partnership approach to help our customers realize their vision and achieve meaningful business outcomes through Harmonic Protect. About the Role As a Customer Success Manager, you'll own the full customer lifecycle - from onboarding to renewal - and ensure our customers achieve measurable adoption, retention, and ROI. You'll be a trusted advisor to executives and technical stakeholders alike, building relationships that drive long-term success. What You'll Do Serve as the primary point of contact for key accounts, adapting to evolving customer needs. Own the end-to-end customer lifecycle, from onboarding to renewal. Lead Quarterly Business Reviews (QBRs) and executive-level engagements. Develop and present data-driven insights that connect product usage to business outcomes. Champion the voice of the customer, ensuring their needs shape our product and strategy. Collaborate closely with Customer Success leadership to help build, refine, and scale and Customer Success organization - contributing to the playbooks, processes and metrics that define how Harmonic delivers value to customers at scale. What You Bring 7+ years in customer success, account management, or a related client-facing role. Experience building and executing success programs that demonstrate ROI. Strong analytical skills with an understanding of success metrics (NRR, GRR, CSAT, time-to-value). Exceptional communication and presentation skills with executive stakeholders. Highly organized, adaptable, and proactive - you raise your hand, take initiative, and go the extra mile. Comfort with technical concepts and ability to translate them into customer value. Familiarity with CRM and customer success tools. (Bonus) Experience in cybersecurity or similar technology industries. What Success Looks Like Customers are realizing measurable ROI and expanding their usage of Harmonic. Renewals and retention metrics are strong, with clear adoption milestones hit. QBRs drive executive alignment and confirm Harmonic as a trusted partner. Customer insights are shaping our product roadmap and go-to-market strategy. Why Join Us This isn't just a job; it's an opportunity to be part of a team that's redefining cybersecurity. At Harmonic, we believe today's talent is tomorrow's success - and we're committed to creating an environment where you can do your best work. Competitive pay and meaningful equity with direct impact in Harmonic's success. Comprehensive benefits, pension plan, generous PTO, and flexible hybrid work. A small, passionate team that values transparency, creativity, and learning. Thoughtful leadership that cares deeply about growth, impact, and people. Annual global offsites (past trips include Lisbon and Nashville). The chance to shape both our product and our culture as we build a category-defining company. Harmonic's Core Values Flourish in the Unknown: Thrive in unfamiliar situations that require initiative and rapid decision-making. Never Full: Stay hungry for opportunities to learn, grow, and do more. Perfect Harmony: Create cohesion through collaboration, feedback, and shared success.
Cyrenians is an independent Scottish Charity, operating since 1968, committed to a Public Health Approach to Homelessness Prevention. The Chief Executive Officer of Cyrenians is not only the key strategic leadership role within the organisation but also externally, with cross-public and private sector organisations, ministers and political stakeholders, and of course those we support. Cyrenians' strong reputation with those we support, funders, commissioners and supporters is based on its solid foundations as a values led, relationship based organisation with excellent governance, robust financial planning and inspiring leadership. Our Mission: To tackle the causes and consequences of homelessness through learning from lived experience, by delivering targeted services that focus on prevention, early intervention, and support into a home, and by influencing change in legislation and policy. Our Values: Compassion: Everyone deserves a chance to change, however long that may take. Respect: We value diversity and treat each other as equals. Integrity: We commit to the highest quality of work with honesty and professionalism. Innovation: We seek new and creative ways of working, considering our environmental impact. Key Objectives The CEO leads the organisation, taking overall responsibility for its strategic direction and its day-to-day operations. This includes leading the development and execution of the organisation's strategy. The CEO takes overall responsibility for compliance with legislation and operating the organisation safely and responsibly. The CEO plays a key role in communicating strategy and performance, and for representing Cyrenians externally. To deliver vision and outstanding leadership for the charity; accountable to the Board for the impact of the work and long-term sustainability of the organisation. To develop a long term strategy collaboration with the Board; setting ambitious objectives for its delivery; ensuring the organisational structure is fit for purpose and continuing to develop Cyrenians reputation as a leader in its field. To build the awareness and understanding of the organisation, its ethos, vision and Public Health Approach to Homelessness Prevention across all sectors. To develop and maintain an understanding of the changing social, economic and technological landscape, its impact on the drivers of homelessness and the new opportunities and challenges these changes bring. Person Specification Cyrenians are seeking a dynamic and strategic leader with strong commercial acumen and proven senior executive experience (CEO experience desirable). You'll bring exceptional leadership, communication, and influencing skills, with the ability to build credibility and foster positive relationships across the Board, leadership team, staff, and external stakeholders. Key attributes include: Strategic thinking and adaptability Sound financial understanding, commercial acumen and results orientation Integrity, high ethical standards, and alignment with Cyrenians' values Experience leading large teams as an Executive and communicating with impact Interest in the third sector, homelessness, and emerging technologies (AI, cybersecurity) The role is Edinburgh-based with travel across Cyrenians sites. Equality, Diversity, and Inclusion Statement At Cyrenians, we are committed to building a diverse and inclusive workplace where everyone is valued and respected. Rooted in our core values of Compassion, Respect, Integrity, and Innovation, we believe that embracing diversity makes us stronger, more effective, and more reflective of the communities we serve. We actively welcome applications from people of all backgrounds, including but not limited to those from Black, Asian and minority ethnic communities, disabled people, LGBTQ+ individuals, and those with lived experience of homelessness or social exclusion. We are proud to be an organisation that is continually learning and evolving in how we support equality and equity for all. We are a values led, people centred employer, and we are committed to creating a working environment where difference is celebrated, everyone can thrive, and systemic barriers are challenged. If you require any adjustments to the recruitment process to ensure accessibility, then please let us know. Apply Now Applications should be made by way of sending a covering letter addressing your relevant experience, motivations and interest and a CV to before 12:00 on Monday 9th February. For further information or a confidential discussion, interested candidates should contact Kirsten Hendry at or call the Edinburgh office on . Contact the team at FWB to discuss your individual or company requirements, or to discover more about our specialist services.
Feb 03, 2026
Full time
Cyrenians is an independent Scottish Charity, operating since 1968, committed to a Public Health Approach to Homelessness Prevention. The Chief Executive Officer of Cyrenians is not only the key strategic leadership role within the organisation but also externally, with cross-public and private sector organisations, ministers and political stakeholders, and of course those we support. Cyrenians' strong reputation with those we support, funders, commissioners and supporters is based on its solid foundations as a values led, relationship based organisation with excellent governance, robust financial planning and inspiring leadership. Our Mission: To tackle the causes and consequences of homelessness through learning from lived experience, by delivering targeted services that focus on prevention, early intervention, and support into a home, and by influencing change in legislation and policy. Our Values: Compassion: Everyone deserves a chance to change, however long that may take. Respect: We value diversity and treat each other as equals. Integrity: We commit to the highest quality of work with honesty and professionalism. Innovation: We seek new and creative ways of working, considering our environmental impact. Key Objectives The CEO leads the organisation, taking overall responsibility for its strategic direction and its day-to-day operations. This includes leading the development and execution of the organisation's strategy. The CEO takes overall responsibility for compliance with legislation and operating the organisation safely and responsibly. The CEO plays a key role in communicating strategy and performance, and for representing Cyrenians externally. To deliver vision and outstanding leadership for the charity; accountable to the Board for the impact of the work and long-term sustainability of the organisation. To develop a long term strategy collaboration with the Board; setting ambitious objectives for its delivery; ensuring the organisational structure is fit for purpose and continuing to develop Cyrenians reputation as a leader in its field. To build the awareness and understanding of the organisation, its ethos, vision and Public Health Approach to Homelessness Prevention across all sectors. To develop and maintain an understanding of the changing social, economic and technological landscape, its impact on the drivers of homelessness and the new opportunities and challenges these changes bring. Person Specification Cyrenians are seeking a dynamic and strategic leader with strong commercial acumen and proven senior executive experience (CEO experience desirable). You'll bring exceptional leadership, communication, and influencing skills, with the ability to build credibility and foster positive relationships across the Board, leadership team, staff, and external stakeholders. Key attributes include: Strategic thinking and adaptability Sound financial understanding, commercial acumen and results orientation Integrity, high ethical standards, and alignment with Cyrenians' values Experience leading large teams as an Executive and communicating with impact Interest in the third sector, homelessness, and emerging technologies (AI, cybersecurity) The role is Edinburgh-based with travel across Cyrenians sites. Equality, Diversity, and Inclusion Statement At Cyrenians, we are committed to building a diverse and inclusive workplace where everyone is valued and respected. Rooted in our core values of Compassion, Respect, Integrity, and Innovation, we believe that embracing diversity makes us stronger, more effective, and more reflective of the communities we serve. We actively welcome applications from people of all backgrounds, including but not limited to those from Black, Asian and minority ethnic communities, disabled people, LGBTQ+ individuals, and those with lived experience of homelessness or social exclusion. We are proud to be an organisation that is continually learning and evolving in how we support equality and equity for all. We are a values led, people centred employer, and we are committed to creating a working environment where difference is celebrated, everyone can thrive, and systemic barriers are challenged. If you require any adjustments to the recruitment process to ensure accessibility, then please let us know. Apply Now Applications should be made by way of sending a covering letter addressing your relevant experience, motivations and interest and a CV to before 12:00 on Monday 9th February. For further information or a confidential discussion, interested candidates should contact Kirsten Hendry at or call the Edinburgh office on . Contact the team at FWB to discuss your individual or company requirements, or to discover more about our specialist services.
Job Title: Business Development Executive (Outbound Appointment Setter) Location: Bridgend, South Wales (office-based role) Salary: 30,000 per annum with performance-based OTE of 39,600 Job Type: Full time, Permanent Working Hours: Monday to Friday - 8:30am to 5.00pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are seeking a proactive and results-oriented Business Development Executive to join our team. Your primary role will be to generate new business opportunities through outbound appointment setting. You will play a crucial part in driving growth and success for Flotek Group by setting high-quality appointments for our field sales team. Responsibilities: Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales team Lead Generation: Identify and qualify new business opportunities through outbound calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales team What we're looking for: Proven experience in a business development or sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: Competitive salary of 30,000 with performance-based OTE of 39,600 Uncapped Commission EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Sales Advisor, Sales, External Sales, Sales Person, Senior Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive may also be considered for this role.
Jan 30, 2026
Full time
Job Title: Business Development Executive (Outbound Appointment Setter) Location: Bridgend, South Wales (office-based role) Salary: 30,000 per annum with performance-based OTE of 39,600 Job Type: Full time, Permanent Working Hours: Monday to Friday - 8:30am to 5.00pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are seeking a proactive and results-oriented Business Development Executive to join our team. Your primary role will be to generate new business opportunities through outbound appointment setting. You will play a crucial part in driving growth and success for Flotek Group by setting high-quality appointments for our field sales team. Responsibilities: Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales team Lead Generation: Identify and qualify new business opportunities through outbound calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales team What we're looking for: Proven experience in a business development or sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: Competitive salary of 30,000 with performance-based OTE of 39,600 Uncapped Commission EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Sales Advisor, Sales, External Sales, Sales Person, Senior Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive may also be considered for this role.
Security Specialist This role is outside IR35 We are seeking an experienced hands-on Senior Cybersecurity Consultant to support a major enterprise customer in delivering a Cybersecurity Assessment & Resilience Programme. This full-time, 6+ month project, combines senior-level customer engagement and leadership with practical, day-to-day delivery. You will not simply define strategy, but also actively conduct assessments, produce security artefacts, support remediation activities, and work alongside customer teams to implement improvements. The successful candidate will be comfortable operating both at the whiteboard and in the detail, acting as a trusted advisor while remaining directly accountable for tangible security outcomes. The support will include: Ongoing cybersecurity assessments and reviews of policies, procedures, controls, and governance Identification, analysis, and prioritisation of cyber risks and vulnerabilities across on-prem, cloud, and third-party environments Advisory support for incident response planning, crisis management exercises, and resilience improvements Support to SOC operations, including process improvement and escalation protocols Supplier and third-party security assessments, working closely with Procurement, Supplier Management, Bid and Sales teams Contribution to security governance forums, risk reviews, and senior stakeholder briefings Development and maintenance of security documentation, reports, and recommendations Delivery of targeted security awareness and training initiatives Provision of regular status updates, monthly progress reports, and end-of-phase summary reporting Experience requirements: Must have extensive experience operating at CISO, Deputy CISO, or Senior Security Leadership level within complex enterprise environments Strong hands-on background in cybersecurity governance, risk management, and security operations Proven experience delivering cybersecurity assessments, audits, and improvement programmes Demonstrable experience with incident response, crisis management, and cyber resilience planning Experience assessing supplier and third-party cybersecurity risk across the supply chain Strong understanding of recognised security frameworks and standards (e.g. ISO 27001, NIST, NIS2, TISAX, Cyber Essentials) Ability to engage confidently with senior executives and technical teams, providing clear, pragmatic security advice Excellent written and verbal communication skills, with experience producing executive-level reports and presentations Ability to manage priorities, deliver to agreed timelines, and operate effectively in a customer-facing delivery role Desirable: Relevant security certifications (e.g. CISSP, CISM, CCISO, CRISC, ISO 27001 Lead Auditor) Experience working across regulated industries and/or multinational environments Previous experience operating as an embedded / virtual CISO or security delivery lead
Jan 30, 2026
Contractor
Security Specialist This role is outside IR35 We are seeking an experienced hands-on Senior Cybersecurity Consultant to support a major enterprise customer in delivering a Cybersecurity Assessment & Resilience Programme. This full-time, 6+ month project, combines senior-level customer engagement and leadership with practical, day-to-day delivery. You will not simply define strategy, but also actively conduct assessments, produce security artefacts, support remediation activities, and work alongside customer teams to implement improvements. The successful candidate will be comfortable operating both at the whiteboard and in the detail, acting as a trusted advisor while remaining directly accountable for tangible security outcomes. The support will include: Ongoing cybersecurity assessments and reviews of policies, procedures, controls, and governance Identification, analysis, and prioritisation of cyber risks and vulnerabilities across on-prem, cloud, and third-party environments Advisory support for incident response planning, crisis management exercises, and resilience improvements Support to SOC operations, including process improvement and escalation protocols Supplier and third-party security assessments, working closely with Procurement, Supplier Management, Bid and Sales teams Contribution to security governance forums, risk reviews, and senior stakeholder briefings Development and maintenance of security documentation, reports, and recommendations Delivery of targeted security awareness and training initiatives Provision of regular status updates, monthly progress reports, and end-of-phase summary reporting Experience requirements: Must have extensive experience operating at CISO, Deputy CISO, or Senior Security Leadership level within complex enterprise environments Strong hands-on background in cybersecurity governance, risk management, and security operations Proven experience delivering cybersecurity assessments, audits, and improvement programmes Demonstrable experience with incident response, crisis management, and cyber resilience planning Experience assessing supplier and third-party cybersecurity risk across the supply chain Strong understanding of recognised security frameworks and standards (e.g. ISO 27001, NIST, NIS2, TISAX, Cyber Essentials) Ability to engage confidently with senior executives and technical teams, providing clear, pragmatic security advice Excellent written and verbal communication skills, with experience producing executive-level reports and presentations Ability to manage priorities, deliver to agreed timelines, and operate effectively in a customer-facing delivery role Desirable: Relevant security certifications (e.g. CISSP, CISM, CCISO, CRISC, ISO 27001 Lead Auditor) Experience working across regulated industries and/or multinational environments Previous experience operating as an embedded / virtual CISO or security delivery lead
Job Title: Senior Account Executive Cybersecurity (Enterprise & Mid-Market) Location: Cheltenham (2 days a week in the office) Salary: Up to £80,000 base (DOE) UK Passport Required No Sponsorship About the Role: Are you a hunter-style sales professional with a passion for cybersecurity? Were seeking a Senior Account Executive to drive net-new business selling SOC, MDR, XDR, SIEM, and Managed Secu click apply for full job details
Jan 29, 2026
Full time
Job Title: Senior Account Executive Cybersecurity (Enterprise & Mid-Market) Location: Cheltenham (2 days a week in the office) Salary: Up to £80,000 base (DOE) UK Passport Required No Sponsorship About the Role: Are you a hunter-style sales professional with a passion for cybersecurity? Were seeking a Senior Account Executive to drive net-new business selling SOC, MDR, XDR, SIEM, and Managed Secu click apply for full job details
In every part of our society, from classrooms to boardrooms and from football pitches to building sites, more people need support for their mental health. At Response, we are rising to the challenge and putting the person first. We need you to help us achieve that. About Us: For 60 years, RESPONSE has been pioneering mental health supported housing services for over 500 adults and hundreds of Young People across West Berkshire, Oxfordshire and Buckinghamshire. Mental health and multiple disadvantage is the common thread through all our services. We deliver this through enabling individuals to live safely and well in communities, offering housing, psychologically informed care, life skills and support in developing social connections. We provide a sliding scale of support - from prevention interventions in local communities to intensive support for serious mental illness in our CQC registered care home. Our approach positions us as a support and care organisation first with housing as an enabler, not the product. Our AMBITION is illustrated in our numerous NHS and Council contracts and turnover of around £18m, meaning we re well-placed to deliver life changing services in the community, with our high quality support and stable homes. Who we are looking for: You would play a vital role in the leadership of our fantastic organisation ensuring effective delivery of our strategy. A genuine interest and commitment to the organisation's Mission, Values and Strategic Goals is essential along with an understanding of compliance, risk management and operational best practice. We are seeking a few individuals with experience at a senior leadership level in at any of the following areas: Housing, Accommodation and Tenancy Management Knowledge of supported housing operations Understanding of housing regulations, compliance and safeguarding Experience managing tenancies or accommodation services Asset and Property Management Oversight of property portfolios or maintenance strategies Experience with capital projects, repairs, and long-term asset planning Understanding of health & safety and building compliance IT and Digital Transformation Digital transfrmation, cloud systems, or data strategy Cybersecurity, infrmation governance, or digital service delivery Experience mdernising organisational infrastructure or digital tools What you will do: Ensure legal, regulatory and constitutional compliance: including charity law, governing documents, relevant legislation, and integrity in decision-making. Provide strategic leadership oversight: setting mission, strategic goals, overseeing key organisational decisions and performance. Oversee governance structures and risk management: ensuring appropriate systems of control, risk frameworks and delegation arrangements are in place. Actively engage with the organisation: building relationships, visiting services, participating in committees, and contributing skills, ideas, and time. As a large organisation, we need Trustees who can invest a suitable amount of time, on a flexible basis, each month. As a guide, a Trustee could be investing around 5 hours a month to RESPONSE (to include the formal board meetings, which take place bi-monthly). However, if you are unable to commit to this time, we would still like to speak to you about what you can offer! How to Apply: Response will continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and individuals accessing our services. We are proud of our commitment to diversity and inclusion and welcome applicants from under represented backgrounds. For further information and to find out how to apply please visit the RESPONSE website: . Alternatively, if you would like to arrange an initial informal conversation with Nicola Leavesley (CEO) please contact Claire Pouncey, Executive PA on
Jan 22, 2026
Full time
In every part of our society, from classrooms to boardrooms and from football pitches to building sites, more people need support for their mental health. At Response, we are rising to the challenge and putting the person first. We need you to help us achieve that. About Us: For 60 years, RESPONSE has been pioneering mental health supported housing services for over 500 adults and hundreds of Young People across West Berkshire, Oxfordshire and Buckinghamshire. Mental health and multiple disadvantage is the common thread through all our services. We deliver this through enabling individuals to live safely and well in communities, offering housing, psychologically informed care, life skills and support in developing social connections. We provide a sliding scale of support - from prevention interventions in local communities to intensive support for serious mental illness in our CQC registered care home. Our approach positions us as a support and care organisation first with housing as an enabler, not the product. Our AMBITION is illustrated in our numerous NHS and Council contracts and turnover of around £18m, meaning we re well-placed to deliver life changing services in the community, with our high quality support and stable homes. Who we are looking for: You would play a vital role in the leadership of our fantastic organisation ensuring effective delivery of our strategy. A genuine interest and commitment to the organisation's Mission, Values and Strategic Goals is essential along with an understanding of compliance, risk management and operational best practice. We are seeking a few individuals with experience at a senior leadership level in at any of the following areas: Housing, Accommodation and Tenancy Management Knowledge of supported housing operations Understanding of housing regulations, compliance and safeguarding Experience managing tenancies or accommodation services Asset and Property Management Oversight of property portfolios or maintenance strategies Experience with capital projects, repairs, and long-term asset planning Understanding of health & safety and building compliance IT and Digital Transformation Digital transfrmation, cloud systems, or data strategy Cybersecurity, infrmation governance, or digital service delivery Experience mdernising organisational infrastructure or digital tools What you will do: Ensure legal, regulatory and constitutional compliance: including charity law, governing documents, relevant legislation, and integrity in decision-making. Provide strategic leadership oversight: setting mission, strategic goals, overseeing key organisational decisions and performance. Oversee governance structures and risk management: ensuring appropriate systems of control, risk frameworks and delegation arrangements are in place. Actively engage with the organisation: building relationships, visiting services, participating in committees, and contributing skills, ideas, and time. As a large organisation, we need Trustees who can invest a suitable amount of time, on a flexible basis, each month. As a guide, a Trustee could be investing around 5 hours a month to RESPONSE (to include the formal board meetings, which take place bi-monthly). However, if you are unable to commit to this time, we would still like to speak to you about what you can offer! How to Apply: Response will continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees and individuals accessing our services. We are proud of our commitment to diversity and inclusion and welcome applicants from under represented backgrounds. For further information and to find out how to apply please visit the RESPONSE website: . Alternatively, if you would like to arrange an initial informal conversation with Nicola Leavesley (CEO) please contact Claire Pouncey, Executive PA on
About the Role Were looking for a driven and commercially minded Account Executive to own the full sales cycle within a cybersecurity business. This is a hands-on role for someone who is equally comfortable generating their own leads, qualifying opportunities, running product demos, and closing deals, often with C-level and senior security stakeholders click apply for full job details
Jan 20, 2026
Full time
About the Role Were looking for a driven and commercially minded Account Executive to own the full sales cycle within a cybersecurity business. This is a hands-on role for someone who is equally comfortable generating their own leads, qualifying opportunities, running product demos, and closing deals, often with C-level and senior security stakeholders click apply for full job details
Job Title: IT Director Job Description We are seeking a dynamic and strategic IT Director to join our team. In this exciting role, you will lead the strategy and integration of acquired companies, building key relationships with business units to spearhead transformation activities. Your mission will be to achieve a company-wide strategic portfolio of market-driven digital technology platforms designed for enrolment growth. This portfolio encompasses IT Infrastructure and IT Applications initiatives, alongside Cybersecurity and digital transformation projects. Responsibilities Lead the strategy and integration of acquired companies. Build relationships with business units to drive transformation activities. Manage a strategic portfolio of digital technology platforms aimed at enrolment growth. Oversee IT Infrastructure and IT Applications initiatives. Lead Cybersecurity and digital transformation initiatives. Collaborate with internal and external stakeholders to drive critical technology transformation strategies. Design system lifecycle stage plans. Engage in market intelligence research. Develop business cases and ROI for initiatives. Guide quality technology deployment and IT portfolio management processes. Manage multiple IT integration projects in various stages simultaneously. Essential Skills Proven experience in IT leadership roles. Strong expertise in digital transformation and IT integration. Proficiency in Microsoft Azure and M365. experience with mergers and acquisitions (M&A). In-depth knowledge of IT Infrastructure and IT Applications. Strong understanding of Cybersecurity principles. MUST HAVE experience WITHIN INSURANCE INDUSTRY Additional Skills & Qualifications experience with Microsoft Office suite. Ability to develop and manage strategic partnerships. Strong analytical and strategic thinking skills. Why Work Here? Join a forward-thinking organisation that values innovation and collaboration. We offer opportunities for professional growth and the chance to work on transformative projects that make a real impact. You'll be part of a team that fosters a supportive and inclusive culture, promoting work-life balance and flexibility. Work Environment The work environment is dynamic and collaborative, utilising the latest technologies such as Microsoft Azure and M365. You will be part of a team that encourages innovation and continuous improvement. The role may require managing multiple projects simultaneously in a fast-paced setting. Job Type & Location This is a Contract position based out of London, United Kingdom - hybrid 3 days per week in the City Location London, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Jan 16, 2026
Contractor
Job Title: IT Director Job Description We are seeking a dynamic and strategic IT Director to join our team. In this exciting role, you will lead the strategy and integration of acquired companies, building key relationships with business units to spearhead transformation activities. Your mission will be to achieve a company-wide strategic portfolio of market-driven digital technology platforms designed for enrolment growth. This portfolio encompasses IT Infrastructure and IT Applications initiatives, alongside Cybersecurity and digital transformation projects. Responsibilities Lead the strategy and integration of acquired companies. Build relationships with business units to drive transformation activities. Manage a strategic portfolio of digital technology platforms aimed at enrolment growth. Oversee IT Infrastructure and IT Applications initiatives. Lead Cybersecurity and digital transformation initiatives. Collaborate with internal and external stakeholders to drive critical technology transformation strategies. Design system lifecycle stage plans. Engage in market intelligence research. Develop business cases and ROI for initiatives. Guide quality technology deployment and IT portfolio management processes. Manage multiple IT integration projects in various stages simultaneously. Essential Skills Proven experience in IT leadership roles. Strong expertise in digital transformation and IT integration. Proficiency in Microsoft Azure and M365. experience with mergers and acquisitions (M&A). In-depth knowledge of IT Infrastructure and IT Applications. Strong understanding of Cybersecurity principles. MUST HAVE experience WITHIN INSURANCE INDUSTRY Additional Skills & Qualifications experience with Microsoft Office suite. Ability to develop and manage strategic partnerships. Strong analytical and strategic thinking skills. Why Work Here? Join a forward-thinking organisation that values innovation and collaboration. We offer opportunities for professional growth and the chance to work on transformative projects that make a real impact. You'll be part of a team that fosters a supportive and inclusive culture, promoting work-life balance and flexibility. Work Environment The work environment is dynamic and collaborative, utilising the latest technologies such as Microsoft Azure and M365. You will be part of a team that encourages innovation and continuous improvement. The role may require managing multiple projects simultaneously in a fast-paced setting. Job Type & Location This is a Contract position based out of London, United Kingdom - hybrid 3 days per week in the City Location London, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
