This independent design and branding studio is looking for a Project Manager to join their busy team, working across branding, film/video, integrated campaigns, websites and print. They work for interesting clients - policy groups and think tanks, cultural institutions, publishers and research organisations - all research driven, allowing them to produce thoughtful, intelligent design that makes complex ideas accessible. As Project Manager you'll support on larger projects while also running your own smaller ones. As the link between clients and the studio, you will be managing client expectations and communication as well as co-ordinating with internal teams to ensure projects are delivered on time and on budget. Think schedules, status meetings, budgets, resource planning, creative collaboration - everything required for successful delivery. If you are a Project Coordinator, Account Exec or Studio Manager or a super-organised rising star ready to step up and add to your strong project management skills, this could be a great next step for you. You will need : 2-3 years' experience in a creative studio, branding agency or design-led environment Fantastic organisational skills, able to manage several projects at once Excellent communication and interpersonal skills Practical problem-solving skills with the ability to remain calm under pressure Familiarity with the following programs: Microsoft Office Suite (Word/Excel), Google Workspace (Docs, Sheets), Notion, Adobe suite An understanding of print process (from file proofing to art-working to delivery) and web development / CMS (notably Wordpress) About the Studio : Independent and close-knit - 15 strong, intentionally small to allow for close collaboration and a strong sense of shared responsibility. Hybrid working - studio-based Tuesday-Thursday, working hours 9am-5pm Fantastic benefits Personal Development Plan for every employee Studio pet and dog friendly Based close to Finsbury Park
Mar 05, 2026
Full time
This independent design and branding studio is looking for a Project Manager to join their busy team, working across branding, film/video, integrated campaigns, websites and print. They work for interesting clients - policy groups and think tanks, cultural institutions, publishers and research organisations - all research driven, allowing them to produce thoughtful, intelligent design that makes complex ideas accessible. As Project Manager you'll support on larger projects while also running your own smaller ones. As the link between clients and the studio, you will be managing client expectations and communication as well as co-ordinating with internal teams to ensure projects are delivered on time and on budget. Think schedules, status meetings, budgets, resource planning, creative collaboration - everything required for successful delivery. If you are a Project Coordinator, Account Exec or Studio Manager or a super-organised rising star ready to step up and add to your strong project management skills, this could be a great next step for you. You will need : 2-3 years' experience in a creative studio, branding agency or design-led environment Fantastic organisational skills, able to manage several projects at once Excellent communication and interpersonal skills Practical problem-solving skills with the ability to remain calm under pressure Familiarity with the following programs: Microsoft Office Suite (Word/Excel), Google Workspace (Docs, Sheets), Notion, Adobe suite An understanding of print process (from file proofing to art-working to delivery) and web development / CMS (notably Wordpress) About the Studio : Independent and close-knit - 15 strong, intentionally small to allow for close collaboration and a strong sense of shared responsibility. Hybrid working - studio-based Tuesday-Thursday, working hours 9am-5pm Fantastic benefits Personal Development Plan for every employee Studio pet and dog friendly Based close to Finsbury Park
Our client is seeking a motivated and detail-oriented Autmotive Contracts Administrator to join their team! This is an exciting opportunity to play a vital role in managing daily operations related to contracts and services within a thriving company. If you possess strong organisational skills, a customer-centric approach, and a passion for the automotive market, we want to hear from you! Job Title: Automotive Contracts Administrator Location: Sheffield, S35 Salary: 28,000 OTE As a Contracts Administrator, you will be responsible for ensuring that contracts are implemented smoothly and efficiently. You will be the first point of contact for new customers, guiding them through the onboarding process and providing ongoing support. Your attention to detail will be crucial in managing vehicle orders, deliveries, and contract amendments. Key Responsibilities: Assist in implementing vehicle contracts and services, ensuring a seamless process. Welcome new customers and guide them through the onboarding experience. Provide dedicated support for specific customer accounts, building strong relationships. Oversee ordering and delivery of vehicles, ensuring timely and accurate fulfillment. Process and manage rental agreements, contracts, and bookings with precision. Handle contract amendments as needed, maintaining up-to-date records. Manage rental and maintenance invoicing, ensuring clarity and accuracy. Person Specification: Previous experience in automotive administration Exceptional communication and interpersonal skills Excellent time management and planning skills Strong IT Literacy and proficient in Microsoft Office Suite Keen eye for detail and strong numeracy skills Results-driven with a focus on delivering outstanding customer service. This is a full time, permanent opportunity working Monday to Friday 8:30am - 5:00pm As this role is immediately available due to an internal promotion, our client is looking to hire as soon as possible. If your skills and experience are a match, we encourage you to apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 05, 2026
Full time
Our client is seeking a motivated and detail-oriented Autmotive Contracts Administrator to join their team! This is an exciting opportunity to play a vital role in managing daily operations related to contracts and services within a thriving company. If you possess strong organisational skills, a customer-centric approach, and a passion for the automotive market, we want to hear from you! Job Title: Automotive Contracts Administrator Location: Sheffield, S35 Salary: 28,000 OTE As a Contracts Administrator, you will be responsible for ensuring that contracts are implemented smoothly and efficiently. You will be the first point of contact for new customers, guiding them through the onboarding process and providing ongoing support. Your attention to detail will be crucial in managing vehicle orders, deliveries, and contract amendments. Key Responsibilities: Assist in implementing vehicle contracts and services, ensuring a seamless process. Welcome new customers and guide them through the onboarding experience. Provide dedicated support for specific customer accounts, building strong relationships. Oversee ordering and delivery of vehicles, ensuring timely and accurate fulfillment. Process and manage rental agreements, contracts, and bookings with precision. Handle contract amendments as needed, maintaining up-to-date records. Manage rental and maintenance invoicing, ensuring clarity and accuracy. Person Specification: Previous experience in automotive administration Exceptional communication and interpersonal skills Excellent time management and planning skills Strong IT Literacy and proficient in Microsoft Office Suite Keen eye for detail and strong numeracy skills Results-driven with a focus on delivering outstanding customer service. This is a full time, permanent opportunity working Monday to Friday 8:30am - 5:00pm As this role is immediately available due to an internal promotion, our client is looking to hire as soon as possible. If your skills and experience are a match, we encourage you to apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
JOB DESCRIPTION Title: Composer Sales & Development Manager: Birdsong Music Publishing, a HarrisonParrott Associated Company Reporting to: CEO HarrisonParrott Group and Chief of Staff, HarrisonParrott Group Salary range: Competitive - Manager or Senior Manager-level (experience dependent) Basis: Full time - 35 hours per week, Monday to Friday Location: London Somerset House, Hybrid working About Birdsong Music Publishing With a roster of internationally recognized composers and a growing catalogue of orchestral works, chamber music and opera, Birdsong Music Publishing is creating the music of the 21st century. Established in 2021, we offer full publishing and management services to our composers, supporting them and helping to develop their careers by connecting them to artists and ensembles of the highest standing and bringing their music to the widest possible audience. Birdsong Music Publishing is an associated company of the HarrisonParrott Group, a leading arts and management company. Job Purpose The primary function of the Composer Sales & Development Manager is to develop, promote, and manage all aspects of the careers of a defined list of composers and catalogues, working across various areas of the music industry. The Composer Sales & Development Manager shall be responsible for all day-to-day activity, sales, and strategy of a fixed roster of composers and take a proactive approach to constantly search for opportunities across all aspects of the industry. In addition to a defined roster of artists, the Composer Sales & Development Manager is responsible for growing and developing the Birdsong Music Publishing roster, as well as exploring strategic and appropriate commercial opportunities, such as media partnerships and sync. This role requires a self-starter who anticipates needs, addresses concerns and resolves issues as and when they arise in a professional, confident and efficient manner. A proactive, strong initiative, responsible, self-motivated and autonomous work style is required. Key relationships Chief of Staff & CEO HarrisonParrott Group, Composer Management and Publishing Team, and the Finance Team. Key accountabilities Artistic Strategy and Relationships and sales Establish and build relationships with artists to deliver on their strategic needs and aims, working closely with senior management to identify and deliver this strategy Work with key promoters across the industry to deliver high quality and efficient work Clearly plan and implement sales for each of your artists alongside the Associate Director, Polyarts. Procure and negotiate engagements to implement agreed sales strategy of 6-8 artists or projects ranging from composers to instrumentalists to vocalists. Set regular sales targets and meet said targets Aim to increase revenue per artist by 10-20% on an annual basis. Constantly push results and initiatives to improve financial results per artist and projects. Financial KPIs. Career Planning Show initiative in planning sales targets and strategies for composer roster and implementing these plans. Act as a key point of contact with assigned artists and handle requests independently while keeping team in the loop - responsible for all meeting/ sales update documents /agendas for artists. Work proactively (ie always putting forward initial recommendations) with Director(s) and Senior Staff on the formulation of a strategic plan of performances and recordings for the development of each composer's career. Maintain awareness of the progress of an composer's performance through concert attendance, reading reviews and discussion with the artist and promoters and provide internal progress reports, briefings and management career projections. Oversee the maintenance of various diaries of each artist and finalise details of each engagement Check repertoire details including versions/editions, language, string strengths and instrumentation. Oversee requirements for work permits and/or visas, and make the necessary applications where necessary. Oversee detailed requirements according to composers' personal needs and rider Contracts Negotiate/advise on contract terms, ensure fee negotiations are finalised, process and manage the issuing and finalisation of contracts. Ensure there is effective liaison with the Accounts department on all matters relating to timely accounting to artists, commission, and tax arrangements. Assist in the administration of contracts which are non-specific to engagements, such as recording and TV contracts, residencies. Financial Administration Ensure with coordinators financial information on artist diary system is maintained and outstanding fee negotiations followed up on a timely basis. Review promoter invoices and monthly commission statements to ensure correct Liaise with promoters and HP accounts department regarding social security payments, tax waivers and withholding tax arrangements. Oversee incoming royalty statements and other correspondence relating to incoming monies Oversee/Keep track of and ensure timely payment of artists' fees, and check deductions of tax, social security etc, by promoters. Business Development: Be alert to opportunities for collaborations, connections, and links between Birdsong Music Publishing and HarrisonParrott artists and projects. Develop proposals for potential project partners and commercial opportunities, and the monitor those already contracted. Artists & Repertoire: Composer new signing evaluation responsibility to be approved by Director. Skills and Experience: Essential: Proven experience (4+ yrs) and competency in managing composers including strategic career planning, sales and marketing, and contract negotiation, or directly comparable and relevant experience in an adjacent area of the classical music business Excellent project management skills Knowledge and passion of contemporary music across range of genres and sub-genres High level of accuracy, attention to detail Solid organisation skills Ability to manage and prioritise a large number of varied tasks with multiple deadlines Excellent IT skills Proficiency in Microsoft Outlook Prior experience in a relevant and related area of the music business Excellent knowledge of and active interest in music. Desirable: Digital Marketing Experience Experience managing composers, commissioning agreements, rights Knowledge of recording industry Educated to at least undergraduate degree level or equivalent.
Mar 05, 2026
Full time
JOB DESCRIPTION Title: Composer Sales & Development Manager: Birdsong Music Publishing, a HarrisonParrott Associated Company Reporting to: CEO HarrisonParrott Group and Chief of Staff, HarrisonParrott Group Salary range: Competitive - Manager or Senior Manager-level (experience dependent) Basis: Full time - 35 hours per week, Monday to Friday Location: London Somerset House, Hybrid working About Birdsong Music Publishing With a roster of internationally recognized composers and a growing catalogue of orchestral works, chamber music and opera, Birdsong Music Publishing is creating the music of the 21st century. Established in 2021, we offer full publishing and management services to our composers, supporting them and helping to develop their careers by connecting them to artists and ensembles of the highest standing and bringing their music to the widest possible audience. Birdsong Music Publishing is an associated company of the HarrisonParrott Group, a leading arts and management company. Job Purpose The primary function of the Composer Sales & Development Manager is to develop, promote, and manage all aspects of the careers of a defined list of composers and catalogues, working across various areas of the music industry. The Composer Sales & Development Manager shall be responsible for all day-to-day activity, sales, and strategy of a fixed roster of composers and take a proactive approach to constantly search for opportunities across all aspects of the industry. In addition to a defined roster of artists, the Composer Sales & Development Manager is responsible for growing and developing the Birdsong Music Publishing roster, as well as exploring strategic and appropriate commercial opportunities, such as media partnerships and sync. This role requires a self-starter who anticipates needs, addresses concerns and resolves issues as and when they arise in a professional, confident and efficient manner. A proactive, strong initiative, responsible, self-motivated and autonomous work style is required. Key relationships Chief of Staff & CEO HarrisonParrott Group, Composer Management and Publishing Team, and the Finance Team. Key accountabilities Artistic Strategy and Relationships and sales Establish and build relationships with artists to deliver on their strategic needs and aims, working closely with senior management to identify and deliver this strategy Work with key promoters across the industry to deliver high quality and efficient work Clearly plan and implement sales for each of your artists alongside the Associate Director, Polyarts. Procure and negotiate engagements to implement agreed sales strategy of 6-8 artists or projects ranging from composers to instrumentalists to vocalists. Set regular sales targets and meet said targets Aim to increase revenue per artist by 10-20% on an annual basis. Constantly push results and initiatives to improve financial results per artist and projects. Financial KPIs. Career Planning Show initiative in planning sales targets and strategies for composer roster and implementing these plans. Act as a key point of contact with assigned artists and handle requests independently while keeping team in the loop - responsible for all meeting/ sales update documents /agendas for artists. Work proactively (ie always putting forward initial recommendations) with Director(s) and Senior Staff on the formulation of a strategic plan of performances and recordings for the development of each composer's career. Maintain awareness of the progress of an composer's performance through concert attendance, reading reviews and discussion with the artist and promoters and provide internal progress reports, briefings and management career projections. Oversee the maintenance of various diaries of each artist and finalise details of each engagement Check repertoire details including versions/editions, language, string strengths and instrumentation. Oversee requirements for work permits and/or visas, and make the necessary applications where necessary. Oversee detailed requirements according to composers' personal needs and rider Contracts Negotiate/advise on contract terms, ensure fee negotiations are finalised, process and manage the issuing and finalisation of contracts. Ensure there is effective liaison with the Accounts department on all matters relating to timely accounting to artists, commission, and tax arrangements. Assist in the administration of contracts which are non-specific to engagements, such as recording and TV contracts, residencies. Financial Administration Ensure with coordinators financial information on artist diary system is maintained and outstanding fee negotiations followed up on a timely basis. Review promoter invoices and monthly commission statements to ensure correct Liaise with promoters and HP accounts department regarding social security payments, tax waivers and withholding tax arrangements. Oversee incoming royalty statements and other correspondence relating to incoming monies Oversee/Keep track of and ensure timely payment of artists' fees, and check deductions of tax, social security etc, by promoters. Business Development: Be alert to opportunities for collaborations, connections, and links between Birdsong Music Publishing and HarrisonParrott artists and projects. Develop proposals for potential project partners and commercial opportunities, and the monitor those already contracted. Artists & Repertoire: Composer new signing evaluation responsibility to be approved by Director. Skills and Experience: Essential: Proven experience (4+ yrs) and competency in managing composers including strategic career planning, sales and marketing, and contract negotiation, or directly comparable and relevant experience in an adjacent area of the classical music business Excellent project management skills Knowledge and passion of contemporary music across range of genres and sub-genres High level of accuracy, attention to detail Solid organisation skills Ability to manage and prioritise a large number of varied tasks with multiple deadlines Excellent IT skills Proficiency in Microsoft Outlook Prior experience in a relevant and related area of the music business Excellent knowledge of and active interest in music. Desirable: Digital Marketing Experience Experience managing composers, commissioning agreements, rights Knowledge of recording industry Educated to at least undergraduate degree level or equivalent.
Customer Compliance Administrator Private Health Insurance Bradford £26,000 - £28,000 HYBRID - 2 DAYS HOME WORKING after training period 35 HOURS MON - FRI 09.00 - 17.00 An excellent salary is offered with super benefits, 25 days holiday plus banks, hybrid working, free on-site parking, gym membership, private healthcare and great pension. Working closely with clients to deeply understand their needs, enabling you to develop solutions that are truly best-in-class. My client has the expertise required to solve even the most complex challenges. Their entrepreneurial approach promotes innovation, integrity and a constant focus on delivering the best solutions for their clients. You will be providing an efficient service and support to the account managers, to a portfolio of clients in respect of their healthcare schemes. The schemes will largely be experience rated schemes but may also include smaller age rated schemes. As the Client Service Coordinator, you will be responsible for providing support, which will include regular Teams meetings with clients. In a collaborative way you challenge wider processes to enable and drive improvements to service whilst ensuring compliance. You build strong internal, client and provider relationships based on respect that develops and builds loyalty, retention and increased client benefit spend. This is a great opportunity for someone looking to advance in the Insurance industry, if you enjoy building and maintaining internal relationships, supporting teams with demanding adminstrative tasks and managing customer relationships, this is most certainly the role for you. If you thrive and enjoy the pressure that comes with working in a data responsible role and have superb administrative support experience for this super busy Client Services team. You need a great positive and professional attitude for this super team based in Shipley/Baildon. A confident Excel user is absolutely essential for this role as you will be solely responsible for recording activity with customers and producing analytical reports and stats. Working well under pressure as you know comes hand in hand with this type of position, if you thrive working in a busy environment and react well to finding solutions for internal teams then I would really like to speak with you. Managing client queries will be a key part of this role whilst assisting the account managers with all the relevant administrative support. Ensuring renewal communications are issued to clients and provide assistance to consultants and clients . Your Excel skills will be needed as youy will be required to analyse data and prepare client reports and support with tender and new business activities. I look forward to hearing form you, thank you for applying. Lisa Farr Associates Recruitment Specialist
Mar 05, 2026
Full time
Customer Compliance Administrator Private Health Insurance Bradford £26,000 - £28,000 HYBRID - 2 DAYS HOME WORKING after training period 35 HOURS MON - FRI 09.00 - 17.00 An excellent salary is offered with super benefits, 25 days holiday plus banks, hybrid working, free on-site parking, gym membership, private healthcare and great pension. Working closely with clients to deeply understand their needs, enabling you to develop solutions that are truly best-in-class. My client has the expertise required to solve even the most complex challenges. Their entrepreneurial approach promotes innovation, integrity and a constant focus on delivering the best solutions for their clients. You will be providing an efficient service and support to the account managers, to a portfolio of clients in respect of their healthcare schemes. The schemes will largely be experience rated schemes but may also include smaller age rated schemes. As the Client Service Coordinator, you will be responsible for providing support, which will include regular Teams meetings with clients. In a collaborative way you challenge wider processes to enable and drive improvements to service whilst ensuring compliance. You build strong internal, client and provider relationships based on respect that develops and builds loyalty, retention and increased client benefit spend. This is a great opportunity for someone looking to advance in the Insurance industry, if you enjoy building and maintaining internal relationships, supporting teams with demanding adminstrative tasks and managing customer relationships, this is most certainly the role for you. If you thrive and enjoy the pressure that comes with working in a data responsible role and have superb administrative support experience for this super busy Client Services team. You need a great positive and professional attitude for this super team based in Shipley/Baildon. A confident Excel user is absolutely essential for this role as you will be solely responsible for recording activity with customers and producing analytical reports and stats. Working well under pressure as you know comes hand in hand with this type of position, if you thrive working in a busy environment and react well to finding solutions for internal teams then I would really like to speak with you. Managing client queries will be a key part of this role whilst assisting the account managers with all the relevant administrative support. Ensuring renewal communications are issued to clients and provide assistance to consultants and clients . Your Excel skills will be needed as youy will be required to analyse data and prepare client reports and support with tender and new business activities. I look forward to hearing form you, thank you for applying. Lisa Farr Associates Recruitment Specialist
Project Coordinator Salary: 26,000 Location: Leeds We are seeking an organised and professional individual to join as a Project Coordinator in their Leeds-based office. You will be supporting the Project Manager's with their administration, running reports and providing project updates. An entry-level role, this is a fantastic opportunity to join a well-established business to kickstart your career. You will gain some fantastic experience, strengthen your skillset, whilst also working in a vibrant, fast-paced environment. Key Responsibilities: A varied role, you could be supporting on a range of projects from brand redesigns to implementing legislative changes. Managing the team inbox, actioning appropriately Building and communicating new projects or timeline changes to stakeholders Running reports and inputting data accurately onto the system Working alongside Project Managers to ensure projects are implemented effectively Supporting with audits where required Key Requirements: Excellent attention to detail to detail, working with various systems Strong communication at all levels A team player with the ability to hold others accountable Organisation and prioritisation skills A can-do attitude If you are a graduate, or someone early on in their career looking to move into administration, this could be the right next step for you! Please note, due to the number of responses we receive we are unfortunately unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.
Mar 05, 2026
Full time
Project Coordinator Salary: 26,000 Location: Leeds We are seeking an organised and professional individual to join as a Project Coordinator in their Leeds-based office. You will be supporting the Project Manager's with their administration, running reports and providing project updates. An entry-level role, this is a fantastic opportunity to join a well-established business to kickstart your career. You will gain some fantastic experience, strengthen your skillset, whilst also working in a vibrant, fast-paced environment. Key Responsibilities: A varied role, you could be supporting on a range of projects from brand redesigns to implementing legislative changes. Managing the team inbox, actioning appropriately Building and communicating new projects or timeline changes to stakeholders Running reports and inputting data accurately onto the system Working alongside Project Managers to ensure projects are implemented effectively Supporting with audits where required Key Requirements: Excellent attention to detail to detail, working with various systems Strong communication at all levels A team player with the ability to hold others accountable Organisation and prioritisation skills A can-do attitude If you are a graduate, or someone early on in their career looking to move into administration, this could be the right next step for you! Please note, due to the number of responses we receive we are unfortunately unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.
Care Coordinator Contract : Maternity Leave Cover, Part-Time Hours : 21 Location : Glasgow Starting salary: £22,146 per annum (FTE £36,910 Per Annum) Closing Date : 5th March 5pm Expected date of interviews : 18th March 2026 Job reference : VA779 Join a powerful and passionate human rights organisation and winner of the UK charities 2023 Overall Award for Excellence. This included successfully challenging the UK government on the lawfulness of the Rwanda scheme for people seeking asylum and leading a multichannel, survivor- led campaign to directly compel 4 out of the 6 airlines to rule themselves out of flying refugees to Rwanda, including survivors of torture. We have an exciting opportunity for a Care Coordinator to support in our clinical service delivery. Many of our clients have complex needs and this role ensures that clients receive mental health assessment and important aspects of the clinical pathway as well as liaison with other internal and external services as needed. About the role The role involves assessment, care planning and provision of stabilisation and reintegration to clients with the most complex needs receiving our services. Working together with our therapists, and legal and welfare staff, the ideal candidate will be a Registered Mental Health Nurse, Occupational Therapist or Social Worker with significant experience of working in the mental health sector with complex mental health presentations and will have a passion for working with asylum seekers, refugees and survivors of torture. We are currently finalising our strategy re-fresh and the Glasgow team will be piloting new models of service delivery. This is an exciting development within the organisation and so we envisage the post holder contributing to implementation of the national strategy as well as shaping the delivery within Scotland. In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution). Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £36,910 - £42,816 To view the Job Description and Person Specification, please find in our Job Openings Website. Please note a CV and a cover letter addressing the job description and person specification of the role , with specific examples, are mandatory to be considered for the position. About Freedom From Torture Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK. We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work. Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references. Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We reserve the right to close the vacancy early if we receive a high volume of applications.
Mar 05, 2026
Full time
Care Coordinator Contract : Maternity Leave Cover, Part-Time Hours : 21 Location : Glasgow Starting salary: £22,146 per annum (FTE £36,910 Per Annum) Closing Date : 5th March 5pm Expected date of interviews : 18th March 2026 Job reference : VA779 Join a powerful and passionate human rights organisation and winner of the UK charities 2023 Overall Award for Excellence. This included successfully challenging the UK government on the lawfulness of the Rwanda scheme for people seeking asylum and leading a multichannel, survivor- led campaign to directly compel 4 out of the 6 airlines to rule themselves out of flying refugees to Rwanda, including survivors of torture. We have an exciting opportunity for a Care Coordinator to support in our clinical service delivery. Many of our clients have complex needs and this role ensures that clients receive mental health assessment and important aspects of the clinical pathway as well as liaison with other internal and external services as needed. About the role The role involves assessment, care planning and provision of stabilisation and reintegration to clients with the most complex needs receiving our services. Working together with our therapists, and legal and welfare staff, the ideal candidate will be a Registered Mental Health Nurse, Occupational Therapist or Social Worker with significant experience of working in the mental health sector with complex mental health presentations and will have a passion for working with asylum seekers, refugees and survivors of torture. We are currently finalising our strategy re-fresh and the Glasgow team will be piloting new models of service delivery. This is an exciting development within the organisation and so we envisage the post holder contributing to implementation of the national strategy as well as shaping the delivery within Scotland. In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution). Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £36,910 - £42,816 To view the Job Description and Person Specification, please find in our Job Openings Website. Please note a CV and a cover letter addressing the job description and person specification of the role , with specific examples, are mandatory to be considered for the position. About Freedom From Torture Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK. We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work. Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references. Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We reserve the right to close the vacancy early if we receive a high volume of applications.
Reception Coordinator Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm ( You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. - Ensure that all end of tenancy calls and emails have been actioned to current tenants informing them of the relevant instructions & key return processes in line with GDPR before responding. Complete relevant checks and documentation ensuring relevant teams are made aware, update all required systems to ensure other departments have updated information. Notifying current tenants of new tenants due to move in and when, sending welcome email to new tenants. Assisting in helping with key sorting of tags, labels and any other admin jobs assigned. Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, genera office H&S signs, any other general H&S duties needed. Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area. Managing the coffee machine cleans, and stock order on a daily and weekly basis. Supporting with ideas and improvements for the front of house area. Be able to stay longer hours during the busy seasons if required. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service A day off for your birthday, and a wellness day off per year Company closure between Christmas to New Year Summer party as well as the annual winter party ( terms & conditions apply ) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don t hesitate to apply.
Mar 04, 2026
Full time
Reception Coordinator Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm ( You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. - Ensure that all end of tenancy calls and emails have been actioned to current tenants informing them of the relevant instructions & key return processes in line with GDPR before responding. Complete relevant checks and documentation ensuring relevant teams are made aware, update all required systems to ensure other departments have updated information. Notifying current tenants of new tenants due to move in and when, sending welcome email to new tenants. Assisting in helping with key sorting of tags, labels and any other admin jobs assigned. Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, genera office H&S signs, any other general H&S duties needed. Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area. Managing the coffee machine cleans, and stock order on a daily and weekly basis. Supporting with ideas and improvements for the front of house area. Be able to stay longer hours during the busy seasons if required. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service A day off for your birthday, and a wellness day off per year Company closure between Christmas to New Year Summer party as well as the annual winter party ( terms & conditions apply ) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don t hesitate to apply.
ABOUT THE ROLE We are seeking a highly organised and proactive Sales Support Coordinator to join our Operations team. Reporting to the Head of Sales, you will play a crucial role in ensuring all consumer orders are processed and dispatched accurately, on time, and in line with customer expectations. Your focus will be on maintaining exceptional OTIF levels (98%+) and delivering an outstanding customer experience. Key responsibilities include: Managing incoming calls and directing them appropriately Coordinating with Sales, Buying, and Marketing teams to support sample, PR, and influencer requests Maintaining stock accuracy and ensuring the stock room is fully stocked with products and consumables Liaising with third-party warehouse teams to ensure timely order fulfilment Handling consumer queries via Shopify and acting as the first point of contact for complaints Providing administrative support to the Sales team and Account Managers as needed Conducting regular stock takes and reworking goods where required Supporting sales operations to maintain high levels of customer satisfaction This role is ideal for someone who thrives in a fast-paced, detail-focused environment and enjoys being at the heart of operational excellence. ABOUT THE CANDIDATE The ideal candidate will have: Experience in a busy customer service environment with a strong focus on customer satisfaction Knowledge of Incoterms (ExW, DAP) and shipping types (LCL, FCL) Understanding of export legislation and shipping documentation, including Dangerous Goods Experience with third-party warehousing and logistics providers Strong IT skills, including ERP sales order systems and Microsoft Excel (experience with Netsuite advantageous) Excellent organisational skills with the ability to prioritise and manage conflicting deadlines Strong analytical and numerical skills, with great attention to detail A team-oriented mindset, flexible approach, and clear communication skills A proactive, commercially minded attitude with pride and ownership in their work If you are meticulous, highly organised, and enjoy supporting sales operations while delivering exceptional service, this role is for you. ABOUT THE COMPANY We are a dynamic and fast-growing business in the FMCG industry, committed to delivering high-quality products to consumers across the UK and internationally. Our team values collaboration, operational excellence, and customer satisfaction. We offer a supportive environment where your contributions are recognised, and where your skills can make a real impact on the business and our customers. FYI - this role is full-time and office-based in the Stockport area.
Mar 04, 2026
Full time
ABOUT THE ROLE We are seeking a highly organised and proactive Sales Support Coordinator to join our Operations team. Reporting to the Head of Sales, you will play a crucial role in ensuring all consumer orders are processed and dispatched accurately, on time, and in line with customer expectations. Your focus will be on maintaining exceptional OTIF levels (98%+) and delivering an outstanding customer experience. Key responsibilities include: Managing incoming calls and directing them appropriately Coordinating with Sales, Buying, and Marketing teams to support sample, PR, and influencer requests Maintaining stock accuracy and ensuring the stock room is fully stocked with products and consumables Liaising with third-party warehouse teams to ensure timely order fulfilment Handling consumer queries via Shopify and acting as the first point of contact for complaints Providing administrative support to the Sales team and Account Managers as needed Conducting regular stock takes and reworking goods where required Supporting sales operations to maintain high levels of customer satisfaction This role is ideal for someone who thrives in a fast-paced, detail-focused environment and enjoys being at the heart of operational excellence. ABOUT THE CANDIDATE The ideal candidate will have: Experience in a busy customer service environment with a strong focus on customer satisfaction Knowledge of Incoterms (ExW, DAP) and shipping types (LCL, FCL) Understanding of export legislation and shipping documentation, including Dangerous Goods Experience with third-party warehousing and logistics providers Strong IT skills, including ERP sales order systems and Microsoft Excel (experience with Netsuite advantageous) Excellent organisational skills with the ability to prioritise and manage conflicting deadlines Strong analytical and numerical skills, with great attention to detail A team-oriented mindset, flexible approach, and clear communication skills A proactive, commercially minded attitude with pride and ownership in their work If you are meticulous, highly organised, and enjoy supporting sales operations while delivering exceptional service, this role is for you. ABOUT THE COMPANY We are a dynamic and fast-growing business in the FMCG industry, committed to delivering high-quality products to consumers across the UK and internationally. Our team values collaboration, operational excellence, and customer satisfaction. We offer a supportive environment where your contributions are recognised, and where your skills can make a real impact on the business and our customers. FYI - this role is full-time and office-based in the Stockport area.
Events Coordinator / Office Assistant Permanent, Full Time 27,000 - 30,000 DOE Havant office based - Mon-Thurs 9am-5pm, Friday 4pm My client offers their highly valued customers the opportunity to visit their professional onsite Training Centre at their HO located in Havant. As Events Co- Ordinator / Office Assistant you will lead the planning, coordination and welcoming of delegates to these training sessions. A varied administration and client facing role where you will be an ambassador for the business ensuring from invite, attendance through to follow up, clients feel extremely well looked after and all runs smoothly. This hands-on role is perfect for someone who thrives in a fast-paced environment able to juggle tasks and work well with time critical projects. You will be confident engaging with key stakeholders, supporting various internal departments with general office administration and some PA duties to the MD. Including a variety of tasks from arranging meetings, booking accommodation and flights through to checking expenses records, ordering lunches for events and snacks for the HO vending machines. Core Responsibilities On Site Events Coordinator Greet and welcome all delegates in a welcoming and professional manor. Ensure a smooth running and positive experience for all clients attending the HO On-Site training centre. Collaborate with Chief Business Office to plan and manage on-site training events including managing delegates invites, attendance, lunches, setting up of meeting rooms, welcoming upon arrival through to supporting with travel and accommodation arrangements. Be the face of our client ensuring the highest level of customer service and support throughout their visit. Offering proactive support to the Senior Leadership Team as required with the organisation and administration for the training events and any additional adhoc duties as needed. Follow up to ensure full customer satisfaction. Office Assistant General office support duties for the business and in particular the SLT and Managing Director (booking of meetings, accommodation, hotels as required). Ensuring all catering requirements are arranged and delivered both for internal meetings and training centres. General reception, internal staff support Controlling inventory and purchase of internal office supplies. Maintenance and upkeep of office equipment i.e coffee machines, shredders etc. Supporting the Finance Team with the auditing of internal expenses - checking receipts against transactions, authorised expenditures inline with the company expenses policy prior to Accounts processing these. Skills and experience Previous client facing and office administration experience Highly organised and takes pride in ensuring tasks are completed on time and to an exceptional standard Project Management: Exceptional planning, time management, and multitasking skills Detail-Oriented: Ability to manage logistics with accuracy and anticipate potential challenges Communication: Confident communicator at all levels, able to coordinate across departments and suppliers Problem-Solving: Calm under pressure, quick to find solutions on the ground Ambassador for the Business: Understands the importance of customer experience and brand presentation IT Literate : Comfortable using all MS software, arranging diaries, Teams meetings etc Flexible: Have a positive, proactive and flexible approach happy to pick up tasks big and small! Benefits Working hours Mon-Thurs 9am-5pm, Friday 4pm Competitive salary 25 days annual leave + bank holidays Company Pension Scheme Company Healthcare Onsite parking Beautiful contemporary offices Collaborative and supportive work environment Opportunities for professional growth and development, with the potential to take on more responsibility over time EXPLP
Mar 04, 2026
Full time
Events Coordinator / Office Assistant Permanent, Full Time 27,000 - 30,000 DOE Havant office based - Mon-Thurs 9am-5pm, Friday 4pm My client offers their highly valued customers the opportunity to visit their professional onsite Training Centre at their HO located in Havant. As Events Co- Ordinator / Office Assistant you will lead the planning, coordination and welcoming of delegates to these training sessions. A varied administration and client facing role where you will be an ambassador for the business ensuring from invite, attendance through to follow up, clients feel extremely well looked after and all runs smoothly. This hands-on role is perfect for someone who thrives in a fast-paced environment able to juggle tasks and work well with time critical projects. You will be confident engaging with key stakeholders, supporting various internal departments with general office administration and some PA duties to the MD. Including a variety of tasks from arranging meetings, booking accommodation and flights through to checking expenses records, ordering lunches for events and snacks for the HO vending machines. Core Responsibilities On Site Events Coordinator Greet and welcome all delegates in a welcoming and professional manor. Ensure a smooth running and positive experience for all clients attending the HO On-Site training centre. Collaborate with Chief Business Office to plan and manage on-site training events including managing delegates invites, attendance, lunches, setting up of meeting rooms, welcoming upon arrival through to supporting with travel and accommodation arrangements. Be the face of our client ensuring the highest level of customer service and support throughout their visit. Offering proactive support to the Senior Leadership Team as required with the organisation and administration for the training events and any additional adhoc duties as needed. Follow up to ensure full customer satisfaction. Office Assistant General office support duties for the business and in particular the SLT and Managing Director (booking of meetings, accommodation, hotels as required). Ensuring all catering requirements are arranged and delivered both for internal meetings and training centres. General reception, internal staff support Controlling inventory and purchase of internal office supplies. Maintenance and upkeep of office equipment i.e coffee machines, shredders etc. Supporting the Finance Team with the auditing of internal expenses - checking receipts against transactions, authorised expenditures inline with the company expenses policy prior to Accounts processing these. Skills and experience Previous client facing and office administration experience Highly organised and takes pride in ensuring tasks are completed on time and to an exceptional standard Project Management: Exceptional planning, time management, and multitasking skills Detail-Oriented: Ability to manage logistics with accuracy and anticipate potential challenges Communication: Confident communicator at all levels, able to coordinate across departments and suppliers Problem-Solving: Calm under pressure, quick to find solutions on the ground Ambassador for the Business: Understands the importance of customer experience and brand presentation IT Literate : Comfortable using all MS software, arranging diaries, Teams meetings etc Flexible: Have a positive, proactive and flexible approach happy to pick up tasks big and small! Benefits Working hours Mon-Thurs 9am-5pm, Friday 4pm Competitive salary 25 days annual leave + bank holidays Company Pension Scheme Company Healthcare Onsite parking Beautiful contemporary offices Collaborative and supportive work environment Opportunities for professional growth and development, with the potential to take on more responsibility over time EXPLP
Finance & Office Coordinator 28,000 - 35,000 On-Site Free Parking 8:30am - 5pm Our client We are partnering with a well-established and highly respected SME operating in a significantly growing sector. As part of a globally recognised group, the business combines strong local roots with the stability and backing of an international organisation. Following recent acquisitions and continued growth, they are entering an exciting period of expansion and operational development. The leadership team is approachable and personable, with excellent staff retention and a genuinely supportive culture. This is an opportunity to join a stable, growing business where employees are valued and long-term development is encouraged. The role This is a hands-on, varied position combining finance and operational administration. It would suit someone who enjoys working in an SME environment where no two days are the same. Process Accounts Payable and Accounts Receivable Raise invoices and proactively follow up on outstanding payments (credit control) Support VAT checks, cash reconciliation and month-end processes Maintain accurate records and data entry using QuickBooks Process expense claims, stock control and raise purchase orders Liaise with engineers, subcontractors, suppliers and clients Support scheduling, coordination and job administration Respond to incoming calls, emails and general correspondence Meet and greet visitors when required What we're looking for? Previous experience within a finance or accounts administration role Experience working within an SME environment (highly desirable) Strong attention to detail (VAT accuracy, invoice checking, reconciliations) Comfortable in a crossover role combining finance and office support Confident communicator with strong organisational skills Proficient in Excel, Word and QuickBooks Able to manage multiple priorities in a growing, evolving environment What's on offer? Competitive salary ( 28-35k depending on experience) Excellent company benefits Clear progression opportunities within a growing organisation Friendly and supportive team culture Strong staff retention Free on-site parking Opportunity to be part of an expanding and acquisitive business
Mar 04, 2026
Full time
Finance & Office Coordinator 28,000 - 35,000 On-Site Free Parking 8:30am - 5pm Our client We are partnering with a well-established and highly respected SME operating in a significantly growing sector. As part of a globally recognised group, the business combines strong local roots with the stability and backing of an international organisation. Following recent acquisitions and continued growth, they are entering an exciting period of expansion and operational development. The leadership team is approachable and personable, with excellent staff retention and a genuinely supportive culture. This is an opportunity to join a stable, growing business where employees are valued and long-term development is encouraged. The role This is a hands-on, varied position combining finance and operational administration. It would suit someone who enjoys working in an SME environment where no two days are the same. Process Accounts Payable and Accounts Receivable Raise invoices and proactively follow up on outstanding payments (credit control) Support VAT checks, cash reconciliation and month-end processes Maintain accurate records and data entry using QuickBooks Process expense claims, stock control and raise purchase orders Liaise with engineers, subcontractors, suppliers and clients Support scheduling, coordination and job administration Respond to incoming calls, emails and general correspondence Meet and greet visitors when required What we're looking for? Previous experience within a finance or accounts administration role Experience working within an SME environment (highly desirable) Strong attention to detail (VAT accuracy, invoice checking, reconciliations) Comfortable in a crossover role combining finance and office support Confident communicator with strong organisational skills Proficient in Excel, Word and QuickBooks Able to manage multiple priorities in a growing, evolving environment What's on offer? Competitive salary ( 28-35k depending on experience) Excellent company benefits Clear progression opportunities within a growing organisation Friendly and supportive team culture Strong staff retention Free on-site parking Opportunity to be part of an expanding and acquisitive business
About The Role: A large, international and highly acclaimed design practice are seeking a Front of House Manager to oversee the team with the day to day running of the office and provide a professional and friendly welcome to visitors. The role will take control of the wider studio coordination as well as greeting guests upon arrival maintaining a warm and hospitable standard. You will adapt to work for an architecture practice, getting to know the projects and understanding day-to-day processes in a busy, creative environment. This is an exciting role with a company who are at the top of their game both in the UK and internationally! The studio specialises in ground-breaking projects that draw people and communities together for unforgettable experiences. They offer fantastic benefits, a unique working culture and excellent career progression with a social team and hybrid working options. Key Responsibilities: Greet members and visitors in a professional and friendly manner Lead a small team of receptionists and studio coordinators First point of contact for the successful day to day management of the space Answer calls and queries quickly and confidently Assist with membership requirements including coordination of meeting rooms, the arrival of visitors and organisation of refreshments Ensure the reception always reflects the high practice's standards Organise deliveries and couriers/taxis reservations Ensure the promptly sign off invoices from the accounting department Additional ad-hoc administrative duties as needed Key Skills / Requirements: Previous experience in working on the front desk and front of house Genuine interest or appreciation in the architecture and design industry is preferred but not essential Excellent communication skills with a proactive attitude Process driven with the ability to quickly learn internal systems Time management and problem-solving abilities Highly organised with prioritising skills To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Mar 04, 2026
Full time
About The Role: A large, international and highly acclaimed design practice are seeking a Front of House Manager to oversee the team with the day to day running of the office and provide a professional and friendly welcome to visitors. The role will take control of the wider studio coordination as well as greeting guests upon arrival maintaining a warm and hospitable standard. You will adapt to work for an architecture practice, getting to know the projects and understanding day-to-day processes in a busy, creative environment. This is an exciting role with a company who are at the top of their game both in the UK and internationally! The studio specialises in ground-breaking projects that draw people and communities together for unforgettable experiences. They offer fantastic benefits, a unique working culture and excellent career progression with a social team and hybrid working options. Key Responsibilities: Greet members and visitors in a professional and friendly manner Lead a small team of receptionists and studio coordinators First point of contact for the successful day to day management of the space Answer calls and queries quickly and confidently Assist with membership requirements including coordination of meeting rooms, the arrival of visitors and organisation of refreshments Ensure the reception always reflects the high practice's standards Organise deliveries and couriers/taxis reservations Ensure the promptly sign off invoices from the accounting department Additional ad-hoc administrative duties as needed Key Skills / Requirements: Previous experience in working on the front desk and front of house Genuine interest or appreciation in the architecture and design industry is preferred but not essential Excellent communication skills with a proactive attitude Process driven with the ability to quickly learn internal systems Time management and problem-solving abilities Highly organised with prioritising skills To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Job Overview To manage the London Showroom, office and meeting room on a day to day basis providing a high level of customer service for the Exec Co Team, Head of Wholesale as well as Key/ Account Managers and all visiting colleagues and customers. Provision of admin support to the UK & ROI Sales & Operations team where relevant Dimensions Manages operational budget for UKROI London Office and sho click apply for full job details
Mar 04, 2026
Full time
Job Overview To manage the London Showroom, office and meeting room on a day to day basis providing a high level of customer service for the Exec Co Team, Head of Wholesale as well as Key/ Account Managers and all visiting colleagues and customers. Provision of admin support to the UK & ROI Sales & Operations team where relevant Dimensions Manages operational budget for UKROI London Office and sho click apply for full job details
Location : London Job Overview To manage the London Showroom, office and meeting room on a day to day basis providing a high level of customer service for the Exec Co Team, Head of Wholesale as well as Key/ Account Managers and all visiting colleagues and customers. Provision of admin support to the UK & ROI Sales & Operations team where relevant Responsibilities Drive strong perception of Clarks click apply for full job details
Mar 04, 2026
Full time
Location : London Job Overview To manage the London Showroom, office and meeting room on a day to day basis providing a high level of customer service for the Exec Co Team, Head of Wholesale as well as Key/ Account Managers and all visiting colleagues and customers. Provision of admin support to the UK & ROI Sales & Operations team where relevant Responsibilities Drive strong perception of Clarks click apply for full job details
Technical Sales - Water Storage Solutions Job Title: Technical Sales - Water Storage Solutions Job reference number: -25328AIndustry Sector: Storage Tanks, Tank Supply and Installation, Main & Sub Contractors, Specification Sales, Water Authorities, Drinking/ Wastewater Industry, Liquid Containment Solutions, Sectional Steel Water Tanks, Water Sales Coordinator, Technical sales, TAM, Technical Account Manager, Technical Sales Engineer, Sales Engineer, Applications Engineer , Technical Solutions Manager and Wastewater StorageLocation: EssexRemuneration: £38,000 - £43,000 + up to 20% Profit Related Company Bonus Schedule: Monday - Thursday (08:00 - 17:15), Friday (08:00 - 13:00) Benefits: 2x DIS, pension, 22.5 annual leave, phone/laptop benefitsThe role of the Technical Sales- Water Storage Solutions will involve: Technical Sales role, selling to a range of geo-membranes, water tanks, water reservoir and other water related infrastructure Collaborate with field sales teams to drive cross-selling and solution-based selling Generate quotations, manage enquiries, close orders, and maintain CRM records Work with technical and design teams to develop tailored client solutions Provide responsive troubleshooting and technical support Cultivate long-term relationships with water companies and contractors Work on project values between 15k-500k The ideal applicant will be a Technical Sales - Water Storage Solutions with: Have proven experience in technical sales within the construction or industrial sectors Ideally have experience selling for a manufacturer May consider an engineer looking to step into technical sales role Have experience within water infrastructure (highly advantageous) Have knowledge of AMP8 regulations (advantageous) Be highly motivated, conscientious, proactive, and well organised Mitchell Maguire is a specialist construction field sales recruitment consultancy, dealing exclusively with construction field sales jobs, construction field sales vacancies and specification field sales positions within: Storage Tanks, Tank Supply and Installation, Main & Sub Contractors, Specification Sales, Water Authorities, Drinking/ Wastewater Industry, Liquid Containment Solutions, Sectional Steel Water Tanks, Water Sales Coordinator, Technical sales, TAM, Technical Account Manager, Technical Sales Engineer, Sales Engineer, Applications Engineer , Technical Solutions Manager and Wastewater Storage
Mar 04, 2026
Full time
Technical Sales - Water Storage Solutions Job Title: Technical Sales - Water Storage Solutions Job reference number: -25328AIndustry Sector: Storage Tanks, Tank Supply and Installation, Main & Sub Contractors, Specification Sales, Water Authorities, Drinking/ Wastewater Industry, Liquid Containment Solutions, Sectional Steel Water Tanks, Water Sales Coordinator, Technical sales, TAM, Technical Account Manager, Technical Sales Engineer, Sales Engineer, Applications Engineer , Technical Solutions Manager and Wastewater StorageLocation: EssexRemuneration: £38,000 - £43,000 + up to 20% Profit Related Company Bonus Schedule: Monday - Thursday (08:00 - 17:15), Friday (08:00 - 13:00) Benefits: 2x DIS, pension, 22.5 annual leave, phone/laptop benefitsThe role of the Technical Sales- Water Storage Solutions will involve: Technical Sales role, selling to a range of geo-membranes, water tanks, water reservoir and other water related infrastructure Collaborate with field sales teams to drive cross-selling and solution-based selling Generate quotations, manage enquiries, close orders, and maintain CRM records Work with technical and design teams to develop tailored client solutions Provide responsive troubleshooting and technical support Cultivate long-term relationships with water companies and contractors Work on project values between 15k-500k The ideal applicant will be a Technical Sales - Water Storage Solutions with: Have proven experience in technical sales within the construction or industrial sectors Ideally have experience selling for a manufacturer May consider an engineer looking to step into technical sales role Have experience within water infrastructure (highly advantageous) Have knowledge of AMP8 regulations (advantageous) Be highly motivated, conscientious, proactive, and well organised Mitchell Maguire is a specialist construction field sales recruitment consultancy, dealing exclusively with construction field sales jobs, construction field sales vacancies and specification field sales positions within: Storage Tanks, Tank Supply and Installation, Main & Sub Contractors, Specification Sales, Water Authorities, Drinking/ Wastewater Industry, Liquid Containment Solutions, Sectional Steel Water Tanks, Water Sales Coordinator, Technical sales, TAM, Technical Account Manager, Technical Sales Engineer, Sales Engineer, Applications Engineer , Technical Solutions Manager and Wastewater Storage
Job Title : Site Manager Location: Birmingham area Salary: Competitive Job Type: Permanent, Full time About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. Excalon is growing in size and success and boasts a productive culture which encourages fresh thinking and new ideas. The position offers excellent opportunities for personal development and to grow with the business. About The Role: The main purpose of the role will be to manage the day-to-day site-based activities and operational teams for the Company's major infrastructure projects, delivering works safely and within deadlines. You will ensure work complies with all relevant legislation and industry best practice. Key Accountabilities: Co-ordinate all aspects of work so that the project is completed in line with client requirements, within budget and on time. Manage own teams' performance and competence of all responsible staff including sub-contractors. Assist in the management of project specific preliminaries. Liaise with the client, sub-contractors, and other trades. Issue Work Instructions and RAM's and co-ordinate the requirement for any Client specific safety documentation (e.g., Permit to Dig, Break / No break Zones, CDM documentation) Ensure all relevant Operatives are signed on to the correct RAMS. Ensure weekly track sheets and diaries are completed and submitted on time. Conduct site audits and plant checks Maintain and update Phase Health & Safety plan as works proceed. Plan, co-ordinate and manage resources required to complete works. Regularly monitor the programme delivery and provide site progress reports to the Project Manager Ensure suitable levels of supervision of all direct teams and subcontracted resources. Issue subcontractors with a regular short-term programme to ensure the planned progress is achieved. Ensure installation complies with relevant For Construction Drawings and Cross sections. Take responsibility for the opening and closing of the site facilities. Management of site facilities; welfare, toilets, offices, compound area etc. Management of site housekeeping, discipline, behaviour etc Safe storage and co-ordination of materials and monitoring of waste Take responsibility for the accurate / timely completion of site-based documentation. Attendance at project and company related meetings, compile site reports as necessary. Mentor and train Assistant Site Manager and junior members of staff Comply with all the roles and responsibilities as set out within the SHEQ management system. Upon completion of works leave all work areas cleared of building rubbish and reinstate gardens and footpaths, etc in accordance with contract requirements. Monitoring use of PPE in accordance with the hierarchy of risk control To complete time sheets for all Operatives on your site - and to return the complete time sheets and overtime request forms to the Contracts Manager by the end of every week. Attend all mandatory training courses related to your role. Take responsibility for the safety of yourself and others - deliver toolbox talks and embed a culture of zero harm. Liaise with the client, consultants, contract administrator, head office, local authority representatives ensuring any client and public complaints are resolved efficiently. Be aware at all times of possible commercial opportunities. Perform other duties and responsibilities as assigned from time to time. Responsible for placing orders for materials through the procurement team Responsible for ordering Plant & Transport through the P&T department About you: Essential Skills, Knowledge & Experience: Existing Experience as a site manager CPCS CSCS cards SMSTS NRSWA: Streetworks Supervisor Confined Spaces Deep Excavation / Temporary works supervisor Emergency First Aid Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Site Manager, Project Coordinator, Site Supervisor, Health and Safety Operative, NEBOSH, Construction Site Manager and Infrastructure Project Site Management may also be considered for this role.
Mar 03, 2026
Full time
Job Title : Site Manager Location: Birmingham area Salary: Competitive Job Type: Permanent, Full time About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. Excalon is growing in size and success and boasts a productive culture which encourages fresh thinking and new ideas. The position offers excellent opportunities for personal development and to grow with the business. About The Role: The main purpose of the role will be to manage the day-to-day site-based activities and operational teams for the Company's major infrastructure projects, delivering works safely and within deadlines. You will ensure work complies with all relevant legislation and industry best practice. Key Accountabilities: Co-ordinate all aspects of work so that the project is completed in line with client requirements, within budget and on time. Manage own teams' performance and competence of all responsible staff including sub-contractors. Assist in the management of project specific preliminaries. Liaise with the client, sub-contractors, and other trades. Issue Work Instructions and RAM's and co-ordinate the requirement for any Client specific safety documentation (e.g., Permit to Dig, Break / No break Zones, CDM documentation) Ensure all relevant Operatives are signed on to the correct RAMS. Ensure weekly track sheets and diaries are completed and submitted on time. Conduct site audits and plant checks Maintain and update Phase Health & Safety plan as works proceed. Plan, co-ordinate and manage resources required to complete works. Regularly monitor the programme delivery and provide site progress reports to the Project Manager Ensure suitable levels of supervision of all direct teams and subcontracted resources. Issue subcontractors with a regular short-term programme to ensure the planned progress is achieved. Ensure installation complies with relevant For Construction Drawings and Cross sections. Take responsibility for the opening and closing of the site facilities. Management of site facilities; welfare, toilets, offices, compound area etc. Management of site housekeeping, discipline, behaviour etc Safe storage and co-ordination of materials and monitoring of waste Take responsibility for the accurate / timely completion of site-based documentation. Attendance at project and company related meetings, compile site reports as necessary. Mentor and train Assistant Site Manager and junior members of staff Comply with all the roles and responsibilities as set out within the SHEQ management system. Upon completion of works leave all work areas cleared of building rubbish and reinstate gardens and footpaths, etc in accordance with contract requirements. Monitoring use of PPE in accordance with the hierarchy of risk control To complete time sheets for all Operatives on your site - and to return the complete time sheets and overtime request forms to the Contracts Manager by the end of every week. Attend all mandatory training courses related to your role. Take responsibility for the safety of yourself and others - deliver toolbox talks and embed a culture of zero harm. Liaise with the client, consultants, contract administrator, head office, local authority representatives ensuring any client and public complaints are resolved efficiently. Be aware at all times of possible commercial opportunities. Perform other duties and responsibilities as assigned from time to time. Responsible for placing orders for materials through the procurement team Responsible for ordering Plant & Transport through the P&T department About you: Essential Skills, Knowledge & Experience: Existing Experience as a site manager CPCS CSCS cards SMSTS NRSWA: Streetworks Supervisor Confined Spaces Deep Excavation / Temporary works supervisor Emergency First Aid Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Site Manager, Project Coordinator, Site Supervisor, Health and Safety Operative, NEBOSH, Construction Site Manager and Infrastructure Project Site Management may also be considered for this role.
About the Role We're supporting a professional services group looking for an immediately available Interim Payroll Coordinator to join their People Operations team during a peak period. You'll manage payroll activity across seven agencies, working closely with internal teams and an external payroll bureau. This role is perfect for someone confident working with manual payroll processes, multiple da click apply for full job details
Mar 03, 2026
Seasonal
About the Role We're supporting a professional services group looking for an immediately available Interim Payroll Coordinator to join their People Operations team during a peak period. You'll manage payroll activity across seven agencies, working closely with internal teams and an external payroll bureau. This role is perfect for someone confident working with manual payroll processes, multiple da click apply for full job details
Are you a German-speaking Legal Biller looking for your next opportunity within an international legal environment? This is an exciting chance to join a well-established organisation where your legal billing expertise and fluency in both English and German will be highly valued. You'll play a key role in supporting cross-border matters, working closely with partners and stakeholders while ensuring billing processes run smoothly and accurately across jurisdictions.In return, you'll benefit from hybrid working (three days in the office, two from home) alongside a competitive salary package. You'll be part of a supportive and high-performing team that values precision, professionalism and strong communication, with the opportunity to work closely with international clients and colleagues.The role will involve managing end-to-end legal billing processes, including WIP management, drafting and finalising invoices, handling e-billing submissions, resolving billing queries, processing transfers and write-offs, and ensuring compliance with VAT and relevant accounting regulations. You'll liaise regularly with partners, fee earners and clients, requiring confidence and clarity in both written and verbal communication in English and German.To be considered, you must have proven Legal Billing experience and be fluent in both English and German (verbal and written). If you are detail-driven, commercially aware and confident managing billing processes in a fast-paced legal environment, I would be delighted to speak with you. Apply now to find out more.
Mar 03, 2026
Full time
Are you a German-speaking Legal Biller looking for your next opportunity within an international legal environment? This is an exciting chance to join a well-established organisation where your legal billing expertise and fluency in both English and German will be highly valued. You'll play a key role in supporting cross-border matters, working closely with partners and stakeholders while ensuring billing processes run smoothly and accurately across jurisdictions.In return, you'll benefit from hybrid working (three days in the office, two from home) alongside a competitive salary package. You'll be part of a supportive and high-performing team that values precision, professionalism and strong communication, with the opportunity to work closely with international clients and colleagues.The role will involve managing end-to-end legal billing processes, including WIP management, drafting and finalising invoices, handling e-billing submissions, resolving billing queries, processing transfers and write-offs, and ensuring compliance with VAT and relevant accounting regulations. You'll liaise regularly with partners, fee earners and clients, requiring confidence and clarity in both written and verbal communication in English and German.To be considered, you must have proven Legal Billing experience and be fluent in both English and German (verbal and written). If you are detail-driven, commercially aware and confident managing billing processes in a fast-paced legal environment, I would be delighted to speak with you. Apply now to find out more.
THE ALL WALES FORUM OF PARENTS AND CARERS OF PEOPLE WITH LEARNING DISABILITIES
Cardiff, South Glamorgan
Finance and Governance Coordinator - Job Description Job Title: Finance and Governance Coordinator Location: Taffs Well, Cardiff (Hybrid working possible; minimum 2 days in office per week) Hours: 24/25 hours per week. Hourly Rate: £21 per hour Salary: ( £40,404 gross) pro rata actual £26,208/27,300. Reports to: Director Responsible for: Finance, Governance functions and Administration systems. About the Role We are a small, dynamic charity delivering community-led projects and initiatives that seek to both empower and improve the lives of family carers living across Wales. The Finance and Governance Officer is responsible for the day-to-day financial management, governance support, and administrative oversight of the charity. This role ensures accurate and timely reporting of financial data, effective management of budgets, and compliance with statutory and regulatory requirements for finance and audit. Additionally, the postholder provides key governance support, facilitating the smooth running of the Board of Trustees, maintaining company records, staff records, and ensuring HR policies are reviewed and adhered to. This position is crucial for maintaining the charity's operational integrity and supports strategic decision-making by providing robust financial insight and governance expertise. The role will also play a key role in identifying/sourcing funding for enabling sustainability, by working alongside the Director in drafting proposals/bids. The post will also work closely with the Project and Engagement Coordinator and Policy & Impact Officer to help support the successful delivery of our projects through budget management and supporting the production of evidence of impact reports. This is an integral role within the organisation that brings together key organisational, financial and people skills to enable us to continue to make a meaningful impact for families across Wales. Key Responsibilities Finance Manage all payments and financial transactions including payroll and pensions, ensuring accuracy and compliance. Prepare both project budgets and organisational budgets in collaboration with the Director and Project Coordinator. Monitor and report on project and organisational budgets, highlighting variances and providing analysis to enable sound decision-making around resources. Produce quarterly and annual financial reports for the Board of Trustees and senior leadership to enable sound financial oversight and timely adjustments as required. Maintain accurate financial records and filing systems, ensuring easy access for colleagues as required and for accountants and audit. Lead on liaising with accountants and auditors for annual accounts, independent examinations, and statutory filings, providing financial records as required and submitting in a timely manner. Ensure and review compliance with Charity Commission regulations, HMRC obligations, and company law. Manage utility contracts and supplier contracts as required, negotiating or reviewing agreements to achieve best value. Governance Organise Board and committee meetings, including scheduling, preparing agendas, and distributing papers. Record and distribute meeting minutes, tracking actions and decisions in a timely manner. Support our Trustee induction and ongoing development programme, providing information and guidance to ensure effective governance. Serve as Company Secretary, maintaining statutory records and ensuring all Companies House and Charity Commission filings are up to date. Maintain registers of Trustees, conflicts of interest, and declarations, ensuring compliance with governance standards. Oversee outsourced HR processes, ensuring they align with organisational policy and best practice. Support the Director and Board in policy reviews, compliance, and risk management initiatives. Administration & Operational Support Maintain organisational records, files, and documentation related to finance and governance and staff. Lead on engaging with external professionals, including auditors, accountants, legal advisors, and HR providers. Contribute to improving internal systems, processes, and controls to enhance efficiency. Support the Director/team with ad hoc administrative tasks as required, including attendance at some Forum events when necessary. Person Specification Essential Experience in finance, accounting, or bookkeeping, ideally in a charity or non-profit environment. Knowledge of budgeting, reporting, and financial compliance. Understanding of charity governance and statutory obligations. Excellent organisational skills, attention to detail, and ability to prioritise tasks. Strong written and verbal communication skills for reporting and Trustee engagement. Competency in Microsoft Office (Excel, Word, Outlook) and accounting software such as QuickBooks, Xero, or SAGE. Ability to work independently, make decisions, and manage multiple responsibilities in a small team environment. Desirable Experience as a Company Secretary or supporting Boards/Trustees. Knowledge of HR oversight, particularly with outsourced arrangements. Familiarity with Charity Commission and Companies House filing requirements. Experience in small team settings with multi-tasking responsibilities. Key Relationships Reports to: Director Works closely with: Board of Trustees, Project/Engagement Officer, Director Liaises with: Accountants, auditors, HR providers, suppliers, and service providers and family carers. This job description was last reviewed and signed off in January 2026.
Mar 03, 2026
Full time
Finance and Governance Coordinator - Job Description Job Title: Finance and Governance Coordinator Location: Taffs Well, Cardiff (Hybrid working possible; minimum 2 days in office per week) Hours: 24/25 hours per week. Hourly Rate: £21 per hour Salary: ( £40,404 gross) pro rata actual £26,208/27,300. Reports to: Director Responsible for: Finance, Governance functions and Administration systems. About the Role We are a small, dynamic charity delivering community-led projects and initiatives that seek to both empower and improve the lives of family carers living across Wales. The Finance and Governance Officer is responsible for the day-to-day financial management, governance support, and administrative oversight of the charity. This role ensures accurate and timely reporting of financial data, effective management of budgets, and compliance with statutory and regulatory requirements for finance and audit. Additionally, the postholder provides key governance support, facilitating the smooth running of the Board of Trustees, maintaining company records, staff records, and ensuring HR policies are reviewed and adhered to. This position is crucial for maintaining the charity's operational integrity and supports strategic decision-making by providing robust financial insight and governance expertise. The role will also play a key role in identifying/sourcing funding for enabling sustainability, by working alongside the Director in drafting proposals/bids. The post will also work closely with the Project and Engagement Coordinator and Policy & Impact Officer to help support the successful delivery of our projects through budget management and supporting the production of evidence of impact reports. This is an integral role within the organisation that brings together key organisational, financial and people skills to enable us to continue to make a meaningful impact for families across Wales. Key Responsibilities Finance Manage all payments and financial transactions including payroll and pensions, ensuring accuracy and compliance. Prepare both project budgets and organisational budgets in collaboration with the Director and Project Coordinator. Monitor and report on project and organisational budgets, highlighting variances and providing analysis to enable sound decision-making around resources. Produce quarterly and annual financial reports for the Board of Trustees and senior leadership to enable sound financial oversight and timely adjustments as required. Maintain accurate financial records and filing systems, ensuring easy access for colleagues as required and for accountants and audit. Lead on liaising with accountants and auditors for annual accounts, independent examinations, and statutory filings, providing financial records as required and submitting in a timely manner. Ensure and review compliance with Charity Commission regulations, HMRC obligations, and company law. Manage utility contracts and supplier contracts as required, negotiating or reviewing agreements to achieve best value. Governance Organise Board and committee meetings, including scheduling, preparing agendas, and distributing papers. Record and distribute meeting minutes, tracking actions and decisions in a timely manner. Support our Trustee induction and ongoing development programme, providing information and guidance to ensure effective governance. Serve as Company Secretary, maintaining statutory records and ensuring all Companies House and Charity Commission filings are up to date. Maintain registers of Trustees, conflicts of interest, and declarations, ensuring compliance with governance standards. Oversee outsourced HR processes, ensuring they align with organisational policy and best practice. Support the Director and Board in policy reviews, compliance, and risk management initiatives. Administration & Operational Support Maintain organisational records, files, and documentation related to finance and governance and staff. Lead on engaging with external professionals, including auditors, accountants, legal advisors, and HR providers. Contribute to improving internal systems, processes, and controls to enhance efficiency. Support the Director/team with ad hoc administrative tasks as required, including attendance at some Forum events when necessary. Person Specification Essential Experience in finance, accounting, or bookkeeping, ideally in a charity or non-profit environment. Knowledge of budgeting, reporting, and financial compliance. Understanding of charity governance and statutory obligations. Excellent organisational skills, attention to detail, and ability to prioritise tasks. Strong written and verbal communication skills for reporting and Trustee engagement. Competency in Microsoft Office (Excel, Word, Outlook) and accounting software such as QuickBooks, Xero, or SAGE. Ability to work independently, make decisions, and manage multiple responsibilities in a small team environment. Desirable Experience as a Company Secretary or supporting Boards/Trustees. Knowledge of HR oversight, particularly with outsourced arrangements. Familiarity with Charity Commission and Companies House filing requirements. Experience in small team settings with multi-tasking responsibilities. Key Relationships Reports to: Director Works closely with: Board of Trustees, Project/Engagement Officer, Director Liaises with: Accountants, auditors, HR providers, suppliers, and service providers and family carers. This job description was last reviewed and signed off in January 2026.
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £25,877 to £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
Mar 03, 2026
Full time
Job Title: Renewals & Customer Service Representative Location: Liverpool, Hybrid Salary: £25,877 to £27,515 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner What we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone manner About Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues. Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary. Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits! Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role.
We're looking for a Data Monitoring & Impact Officer to join our Homelessness Team within the Housing, Property and Regeneration Directorate at WMCA. Your work will help deliver the region's ambition to Design out Homelessness, contributing to developing innovative approaches to homelessness prevention across the West Midlands. As the Data Monitoring & Impact Officer, you will be instrumental in capturing, analysing, and reporting on data from a range of homelessness prevention projects. Your expertise will ensure that these projects are not only effective but continuously improved. You'll be at the heart of capturing the learning and measuring the impact of these initiatives, ensuring they meet the needs of the people they're designed to support. If you're passionate about using your skills to create meaningful change, this is the opportunity for you. Apply today and become part of the solution to Designing out Homelessness in the West Midlands. This role is being offered on a permanent basis. Recruitment Webinar We will be hosting a webinar on Friday 27 February at 2.00 pm for all interested applicants. Attendance is not mandatory but may help you decide if you want to apply. You can sign up by following this link HERE The team will provide more information about the role, how it is funded, what we hope it will achieve, as well as information about the wider team and its work. The webinar will also give you the opportunity to ask any questions that you may have at this stage. Shortlisted applicants will be invited to a face-to-face interview at our offices in Birmingham on Wednesday 1st April. What you will be doing: Lead on the collection, cleansing, and analysis of both qualitative and quantitative data from commissioned homelessness prevention projects. Prepare and present detailed monitoring reports to meet funder requirements, showing how the projects are achieving their goals and where improvements can be made. Review and improve existing project monitoring systems to ensure they are accurate, effective, and aligned with the needs of stakeholders. Build strong relationships with our commissioned delivery partners, providing practical support to assist with accurate reporting and resolving any issues in a timely manner. Support the Project Coordinator in developing case studies, focus groups, and interviews to measure the impact and effectiveness of commissioned projects. Help to design and track KPIs and outcomes that measure the impact of homelessness prevention efforts. What's Essential: Skilled at working autonomously, managing your time and workload to meet deadlines in a fast-paced, ever-evolving environment. Experienced in managing and analysing large and complex data sets, with advanced skills in tools like PowerBi, and Excel. Skilled at presenting data clearly and working with various stakeholders to guide and support effective reporting. Experienced in using and developing management information systems or databases. Have an understanding about the issues surrounding homelessness and prevention strategies, with a strong desire to contribute to meaningful change. Highly organised and meticulous in your approach, ensuring that all data is accurate and reports are clear and actionable. Enjoy working collaboratively across teams and building relationships with external partners to achieve shared goals. A good standard of education, including Maths and English at GCSE or equivalent level. Location. The location for this role is Summer Lane, Birmingham with at least 2 days a week spent in the office. How to apply. Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV won't be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It's your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team ( ). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme (one of the most generous pension schemes in the UK). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer. Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative: Team Focused - working as part of team, managing and leading Service Driven - customer, resident and partner focused Driven: Empowered and Accountable - taking ownership and leading when needed Performance Focused - being ambitious and going the extra mile Inclusive: One Organisation Mindset - believe in each others expertise Open and Honest Communication - we do what we say we are going to do Innovative: Forward Thinking - embrace change and open to new possibilities Problem Solving - go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements . click apply for full job details
Mar 03, 2026
Full time
We're looking for a Data Monitoring & Impact Officer to join our Homelessness Team within the Housing, Property and Regeneration Directorate at WMCA. Your work will help deliver the region's ambition to Design out Homelessness, contributing to developing innovative approaches to homelessness prevention across the West Midlands. As the Data Monitoring & Impact Officer, you will be instrumental in capturing, analysing, and reporting on data from a range of homelessness prevention projects. Your expertise will ensure that these projects are not only effective but continuously improved. You'll be at the heart of capturing the learning and measuring the impact of these initiatives, ensuring they meet the needs of the people they're designed to support. If you're passionate about using your skills to create meaningful change, this is the opportunity for you. Apply today and become part of the solution to Designing out Homelessness in the West Midlands. This role is being offered on a permanent basis. Recruitment Webinar We will be hosting a webinar on Friday 27 February at 2.00 pm for all interested applicants. Attendance is not mandatory but may help you decide if you want to apply. You can sign up by following this link HERE The team will provide more information about the role, how it is funded, what we hope it will achieve, as well as information about the wider team and its work. The webinar will also give you the opportunity to ask any questions that you may have at this stage. Shortlisted applicants will be invited to a face-to-face interview at our offices in Birmingham on Wednesday 1st April. What you will be doing: Lead on the collection, cleansing, and analysis of both qualitative and quantitative data from commissioned homelessness prevention projects. Prepare and present detailed monitoring reports to meet funder requirements, showing how the projects are achieving their goals and where improvements can be made. Review and improve existing project monitoring systems to ensure they are accurate, effective, and aligned with the needs of stakeholders. Build strong relationships with our commissioned delivery partners, providing practical support to assist with accurate reporting and resolving any issues in a timely manner. Support the Project Coordinator in developing case studies, focus groups, and interviews to measure the impact and effectiveness of commissioned projects. Help to design and track KPIs and outcomes that measure the impact of homelessness prevention efforts. What's Essential: Skilled at working autonomously, managing your time and workload to meet deadlines in a fast-paced, ever-evolving environment. Experienced in managing and analysing large and complex data sets, with advanced skills in tools like PowerBi, and Excel. Skilled at presenting data clearly and working with various stakeholders to guide and support effective reporting. Experienced in using and developing management information systems or databases. Have an understanding about the issues surrounding homelessness and prevention strategies, with a strong desire to contribute to meaningful change. Highly organised and meticulous in your approach, ensuring that all data is accurate and reports are clear and actionable. Enjoy working collaboratively across teams and building relationships with external partners to achieve shared goals. A good standard of education, including Maths and English at GCSE or equivalent level. Location. The location for this role is Summer Lane, Birmingham with at least 2 days a week spent in the office. How to apply. Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV won't be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It's your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team ( ). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme (one of the most generous pension schemes in the UK). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer. Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative: Team Focused - working as part of team, managing and leading Service Driven - customer, resident and partner focused Driven: Empowered and Accountable - taking ownership and leading when needed Performance Focused - being ambitious and going the extra mile Inclusive: One Organisation Mindset - believe in each others expertise Open and Honest Communication - we do what we say we are going to do Innovative: Forward Thinking - embrace change and open to new possibilities Problem Solving - go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements . click apply for full job details
