Clockwork Organisation Ltd t/a Travail Employment
Newtown, Powys
Customer Service Coordinator Remote Monday to Friday - 37.5 hours per week £28,000 per year Permanent About the Role We are looking for a proactive Customer Service Coordinator to support the smooth delivery of a major upgrade project across Europe. In this role, you will coordinate replacement appointments, liaise with customers and installers, and ensure all swap outs are completed efficiently while maintaining excellent customer satisfaction. This position plays a key part in meeting project timelines and minimising customer attrition. Key Responsibilities Contact customers to confirm booking details and schedule upgrade appointments. Work to daily activity targets to ensure timely completion of all unit swap?outs. Manage installer diaries and liaise with engineers regarding availability. Oversee stock shipments and ensure all replacement units are dispatched correctly. Record all customer communication via phone and email. Identify customers at risk of attrition and escalate to the Team Leader. General Responsibilities Communicate with customers by phone to arrange, update, and confirm replacement appointments. Achieve daily and weekly call/booking targets. Maintain accurate customer records within Salesforce and internal databases. Rearrange appointments where necessary and ensure all updates are logged correctly. Monitor and manage shared inboxes, responding to queries promptly. Maintain a strong understanding of customer accounts and unit details. Provide weekly progress updates to your Team Leader. Chase installation completion for ship?only customers via phone/email. Support the customer services phone line when required. Manage customer expectations on appointment lead times. Maintain accurate Excel records of all 2G swap?out activity. Ensure all customers receive timely call?backs and excellent service. Build strong relationships through empathy, calm communication, and professionalism. Demonstrate a self motivated, positive approach to workload and deadlines. Skills & Requirements Native level French (spoken and written) - essential. Excellent written and verbal communication skills. Ability to multitask and switch between tasks confidently. Calm, empathetic approach when dealing with customers. Experience Previous customer service experience - essential. Account management experience - desirable. A sales driven or commercial mindset - beneficial. Personal Attributes Ability to work under pressure and meet deadlines. Strong teamwork ethic with commitment to colleagues and wider business goals. Flexible and adaptable to changing business needs. High level of organisation and strong attention to detail. Excellent timekeeping and reliability. How to Apply This vacancy is advertised by Travail Employment Group, acting as an Employment Business. Once you apply, your application will be received immediately by Travail Employment Group. A consultant will contact you within 7 days if you have been successful. If you do not hear from us within this time, your application has not been successful on this occasion. All candidates registering with Travail Employment Group must provide proof of identity and evidence of relevant experience, training, or qualifications required for the role. CWOIND01
Feb 28, 2026
Full time
Customer Service Coordinator Remote Monday to Friday - 37.5 hours per week £28,000 per year Permanent About the Role We are looking for a proactive Customer Service Coordinator to support the smooth delivery of a major upgrade project across Europe. In this role, you will coordinate replacement appointments, liaise with customers and installers, and ensure all swap outs are completed efficiently while maintaining excellent customer satisfaction. This position plays a key part in meeting project timelines and minimising customer attrition. Key Responsibilities Contact customers to confirm booking details and schedule upgrade appointments. Work to daily activity targets to ensure timely completion of all unit swap?outs. Manage installer diaries and liaise with engineers regarding availability. Oversee stock shipments and ensure all replacement units are dispatched correctly. Record all customer communication via phone and email. Identify customers at risk of attrition and escalate to the Team Leader. General Responsibilities Communicate with customers by phone to arrange, update, and confirm replacement appointments. Achieve daily and weekly call/booking targets. Maintain accurate customer records within Salesforce and internal databases. Rearrange appointments where necessary and ensure all updates are logged correctly. Monitor and manage shared inboxes, responding to queries promptly. Maintain a strong understanding of customer accounts and unit details. Provide weekly progress updates to your Team Leader. Chase installation completion for ship?only customers via phone/email. Support the customer services phone line when required. Manage customer expectations on appointment lead times. Maintain accurate Excel records of all 2G swap?out activity. Ensure all customers receive timely call?backs and excellent service. Build strong relationships through empathy, calm communication, and professionalism. Demonstrate a self motivated, positive approach to workload and deadlines. Skills & Requirements Native level French (spoken and written) - essential. Excellent written and verbal communication skills. Ability to multitask and switch between tasks confidently. Calm, empathetic approach when dealing with customers. Experience Previous customer service experience - essential. Account management experience - desirable. A sales driven or commercial mindset - beneficial. Personal Attributes Ability to work under pressure and meet deadlines. Strong teamwork ethic with commitment to colleagues and wider business goals. Flexible and adaptable to changing business needs. High level of organisation and strong attention to detail. Excellent timekeeping and reliability. How to Apply This vacancy is advertised by Travail Employment Group, acting as an Employment Business. Once you apply, your application will be received immediately by Travail Employment Group. A consultant will contact you within 7 days if you have been successful. If you do not hear from us within this time, your application has not been successful on this occasion. All candidates registering with Travail Employment Group must provide proof of identity and evidence of relevant experience, training, or qualifications required for the role. CWOIND01
Security Coordinator; Rochester; 12 months; £14.55ph paye; Inside IR35 We currently have a vacancy for a Security Coordinator, working for an aerospace and defence client based in Rochester The Security Coordinator will support the Site Security Office and wider Security Function. Working closely with the Security Assistant you will oversee and assist the Security Manager with the day to day running of the Security Office, helping implement all security requirements. You will achieve this by providing administrative support and guidance on all aspects of protective security, vetting and security policy. Core duties Main Security Liaison between the Security Office and Reception New start security liaison (Taleo, recruitment team, Security Watchdog) Leaver security liaison (ensure return of classified equipment/documents, site badge and car pass, etc.) Monitoring help desk calls placed by the team/guards to ensure they are completed. Monitoring of daily Car Park checks/vehicle infringements Sateon: adding of employees to access control doors. issuing of security badges, new starts, contractors, forgotten/lost/damaged/non-functioning badges. Sateon: running system reports for investigations Processing Sateon photo release request forms and emailing of photos in line with GDPR Issuing of long stay parking permits to staff leaving vehicles on site whilst away on business Security Office walk ins, assisting with customers/employees. Updating of clearance records, classified material, contracts and IVCO requests. Approval of Team Centre/Winchill requests. Processing of IVCO inwards/outwards visits. Maintaining and processing of the site Visitor database Receipt and despatch of classified material via the DCS, or other approved courier Destruction of classified material Musters and spot check lead Processing of clearances. Liaising with outside agencies to collate Contractors paperwork and clearances Processing of laptop requests for T3F4 Vetting Lead for ES UK business (including AIRs, CoPC) Processing of access requests for T3F4 Assist on Security investigations Collate and administer new starter paperwork (OSA, Confidentiality Agreements, staff pass, vehicle pass) OH liaison on security related matters Air Cargo Clearance liaison Liaison with Securitas guarding team Area Access audits On site company camera audits FSC company checks Security processing of IT account requests for new starters. Conduct Security briefings when required CCTV operator, to allow assistance during investigations Establishing and enforcing office policies Maintaining a clean and organised office Providing support for Security initiatives Improving communication in the office Administration of the access control system, including issuing security passes. Liaising with Line Managers to ensure equipment, documents, passes and other company assets are returned, as and when required. Processing visitors and contractors via the Visitor system. Advising on vetting: both in-house and NSV. In-house vetting checks to be completed to Cabinet Office BPSS standards. Receipt, despatch and destruction of sensitive material, including spot checks and musters. Knowledge required A good understanding of Office Management principles A good understanding of administration and the office environment An understanding of security issues and how a security team works Good analytical, interpersonal, organisational and communication skills. Basic project management skills Skills required Ability to manage people and resources Flexibility and ability to multi-task Excellent time management skills Ability to utilise computer software used within the office Excellent verbal and written communication skills Ability to work well with others Excellent customer service skills Ability to remain calm under pressure and balance their workload Morson is acting as an employment business in relation to this vacancy
Feb 28, 2026
Contractor
Security Coordinator; Rochester; 12 months; £14.55ph paye; Inside IR35 We currently have a vacancy for a Security Coordinator, working for an aerospace and defence client based in Rochester The Security Coordinator will support the Site Security Office and wider Security Function. Working closely with the Security Assistant you will oversee and assist the Security Manager with the day to day running of the Security Office, helping implement all security requirements. You will achieve this by providing administrative support and guidance on all aspects of protective security, vetting and security policy. Core duties Main Security Liaison between the Security Office and Reception New start security liaison (Taleo, recruitment team, Security Watchdog) Leaver security liaison (ensure return of classified equipment/documents, site badge and car pass, etc.) Monitoring help desk calls placed by the team/guards to ensure they are completed. Monitoring of daily Car Park checks/vehicle infringements Sateon: adding of employees to access control doors. issuing of security badges, new starts, contractors, forgotten/lost/damaged/non-functioning badges. Sateon: running system reports for investigations Processing Sateon photo release request forms and emailing of photos in line with GDPR Issuing of long stay parking permits to staff leaving vehicles on site whilst away on business Security Office walk ins, assisting with customers/employees. Updating of clearance records, classified material, contracts and IVCO requests. Approval of Team Centre/Winchill requests. Processing of IVCO inwards/outwards visits. Maintaining and processing of the site Visitor database Receipt and despatch of classified material via the DCS, or other approved courier Destruction of classified material Musters and spot check lead Processing of clearances. Liaising with outside agencies to collate Contractors paperwork and clearances Processing of laptop requests for T3F4 Vetting Lead for ES UK business (including AIRs, CoPC) Processing of access requests for T3F4 Assist on Security investigations Collate and administer new starter paperwork (OSA, Confidentiality Agreements, staff pass, vehicle pass) OH liaison on security related matters Air Cargo Clearance liaison Liaison with Securitas guarding team Area Access audits On site company camera audits FSC company checks Security processing of IT account requests for new starters. Conduct Security briefings when required CCTV operator, to allow assistance during investigations Establishing and enforcing office policies Maintaining a clean and organised office Providing support for Security initiatives Improving communication in the office Administration of the access control system, including issuing security passes. Liaising with Line Managers to ensure equipment, documents, passes and other company assets are returned, as and when required. Processing visitors and contractors via the Visitor system. Advising on vetting: both in-house and NSV. In-house vetting checks to be completed to Cabinet Office BPSS standards. Receipt, despatch and destruction of sensitive material, including spot checks and musters. Knowledge required A good understanding of Office Management principles A good understanding of administration and the office environment An understanding of security issues and how a security team works Good analytical, interpersonal, organisational and communication skills. Basic project management skills Skills required Ability to manage people and resources Flexibility and ability to multi-task Excellent time management skills Ability to utilise computer software used within the office Excellent verbal and written communication skills Ability to work well with others Excellent customer service skills Ability to remain calm under pressure and balance their workload Morson is acting as an employment business in relation to this vacancy
Sales Coordinator / Key Account Handler Location: Whytecleafe, Hybrid Immediate Start Up to 30,000 PLUS free parking, 22 days holiday plus bank holidays, sociable team, events and incentives Required: Mon - Friday 08:30AM - 5:00PM (1 hour lunch) Start date: ASAP Overview: An opportunity to join a well-established company based in Whytecleafe. The main focus of this role is to liaise between sales teams, various departments, suppliers, and current/future customers as well as handle a high volume of customer enquiries whilst providing a high quality of service to all customers. Daily Duties include: Answering phones promptly Processing orders and enquiries from acknowledgement through to delivery to site, ensuring liaison with suppliers and customers Tracking sales orders to ensure that they are scheduled and sent out on time Resolving any sales related issues with customers Checking order acknowledgement for accuracy Maintain and update customer notes with all transactions, schedule changes and requests Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents Maintain a day book with all day to day events Support the Sales Reps Liaise with suppliers of to ensure the best possible service for customers Attend training to develop relevant knowledge and skills To attend weekly team meetings Sound interesting? you must have: Customer Service skills / experience Ability to use Microsoft Outlook, Excel and Word, Excellent communication skills Ability to Multi-task Good organisational skills The ability to work in a fast paced environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 28, 2026
Full time
Sales Coordinator / Key Account Handler Location: Whytecleafe, Hybrid Immediate Start Up to 30,000 PLUS free parking, 22 days holiday plus bank holidays, sociable team, events and incentives Required: Mon - Friday 08:30AM - 5:00PM (1 hour lunch) Start date: ASAP Overview: An opportunity to join a well-established company based in Whytecleafe. The main focus of this role is to liaise between sales teams, various departments, suppliers, and current/future customers as well as handle a high volume of customer enquiries whilst providing a high quality of service to all customers. Daily Duties include: Answering phones promptly Processing orders and enquiries from acknowledgement through to delivery to site, ensuring liaison with suppliers and customers Tracking sales orders to ensure that they are scheduled and sent out on time Resolving any sales related issues with customers Checking order acknowledgement for accuracy Maintain and update customer notes with all transactions, schedule changes and requests Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents Maintain a day book with all day to day events Support the Sales Reps Liaise with suppliers of to ensure the best possible service for customers Attend training to develop relevant knowledge and skills To attend weekly team meetings Sound interesting? you must have: Customer Service skills / experience Ability to use Microsoft Outlook, Excel and Word, Excellent communication skills Ability to Multi-task Good organisational skills The ability to work in a fast paced environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Reporting to the Regional SHEQ Manager, and a key member of the SHEQ Team, SHEQ Coordinators are key for leading and driving a culture which never compromises on the health and safety and environment of employees, contractors, customers, and partners by ensuring the workforce is fully engaged in understanding their responsibilities and empowered to take action when required. The role is also required to continue to develop, build and execute proactive and sustainable hazard risk management systems in line with business objectives in order to monitor safety, health, environmental quality and corporate risk with the ultimate aim of hazard control, zero injuries and autonomous safety. Key accountabilities: Work under the direction of the Regional SHEQ Manager to achieve business objectives Assist and drive plans for SHEQ related activities to ensure the organisation achieves excellent levels of health, safety and environmental performance. Ensure all accidents, incidents, near misses and non-conformities are correctly reported and investigated in accordance with company procedure. Effectively maintain accident report files, incident files, accident investigations, corrective actions to prevent reoccurrence, and other related safety concerns. Produce monthly reports from the health & safety and environment department with regards to company performance. Develop a relationship with the direct line operational leaders, contribute to functional developments to ensure full compliance of the business with Group requirements. Review and create necessary SHEQ documents (risk assessments, safe systems of work & CoSHH Develop and maintain the business unit s management systems Be responsible for document control for our management systems Conduct and document environmental checks on our operational sites Organise external surveys and assessments when required ensuring records of corrective action Manage the contractor control database ensuring all documents are maintained Manage the off-taker waste destination list ensuring all documents are maintained Experience and Skills: Experience in a similar role would be beneficial however other experience will be considered Qualified to IOSH Managing Safely NEBOSH General Certificate level or willingness to obtain Self-motivated and confident Microsoft Office skills Full Driving Licence We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
Feb 28, 2026
Full time
Reporting to the Regional SHEQ Manager, and a key member of the SHEQ Team, SHEQ Coordinators are key for leading and driving a culture which never compromises on the health and safety and environment of employees, contractors, customers, and partners by ensuring the workforce is fully engaged in understanding their responsibilities and empowered to take action when required. The role is also required to continue to develop, build and execute proactive and sustainable hazard risk management systems in line with business objectives in order to monitor safety, health, environmental quality and corporate risk with the ultimate aim of hazard control, zero injuries and autonomous safety. Key accountabilities: Work under the direction of the Regional SHEQ Manager to achieve business objectives Assist and drive plans for SHEQ related activities to ensure the organisation achieves excellent levels of health, safety and environmental performance. Ensure all accidents, incidents, near misses and non-conformities are correctly reported and investigated in accordance with company procedure. Effectively maintain accident report files, incident files, accident investigations, corrective actions to prevent reoccurrence, and other related safety concerns. Produce monthly reports from the health & safety and environment department with regards to company performance. Develop a relationship with the direct line operational leaders, contribute to functional developments to ensure full compliance of the business with Group requirements. Review and create necessary SHEQ documents (risk assessments, safe systems of work & CoSHH Develop and maintain the business unit s management systems Be responsible for document control for our management systems Conduct and document environmental checks on our operational sites Organise external surveys and assessments when required ensuring records of corrective action Manage the contractor control database ensuring all documents are maintained Manage the off-taker waste destination list ensuring all documents are maintained Experience and Skills: Experience in a similar role would be beneficial however other experience will be considered Qualified to IOSH Managing Safely NEBOSH General Certificate level or willingness to obtain Self-motivated and confident Microsoft Office skills Full Driving Licence We are Panda. We value waste. We re in the business of waste management but that doesn t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do . We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other s wellbeing, encourage development, and support growth because we know we re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do . From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity . Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)
Our client is a long-established, privately owned organisation based in Aldershot. They are seeking a highly organised and detail-focused Operations Coordinator to support the day-to-day running of a busy operations department. This is a varied, office based role working closely with senior leadership and the wider team, ensuring the smooth coordination of office activities, customer communications, and operational administration. The position would suit a proactive individual who thrives in a fast-paced environment, enjoys variety, and takes pride in accuracy, organisation, and delivering excellent service. This is an excellent opportunity to join a small but dynamic team working in a fast-paced environment, with ongoing training and development provided and progression opportunities for the right candidate. Job Title: Operations Coordinator Job Type: Permanent Location: Aldershot, Hampshire Salary: £35,000 Reference no: 16007 Operations Coordinator Benefits 25 days holiday + Bank Holidays Employer pension contribution (matched up to 5%) Performance-related bonus potential Death in service benefit Ongoing training and development with progression opportunities Operations Coordinator About The Role Reporting into the Operations Director, you will provide administrative and coordination support to a busy operations team. Main responsibilities: Manage key customer accounts, ensuring excellent service and communication Handle incoming telephone calls and emails, responding or directing as appropriate Maintain accurate electronic and paper-based records, databases, and filing systems Perform data entry and maintain internal systems Produce delivery and job documentation Respond to quote requests and coordinate site visits Review operational documentation for accuracy and presentation Log completed jobs for invoicing and obtain purchase orders where required Check timesheets for payroll processing and record working time information Provide hospitality for visitors when necessary The successful Operations Coordinator will have: Excellent organisational skills with the ability to meet deadlines Strong communication skills with professional telephone manner Strong IT skills, particularly in Microsoft Outlook, Excel, and Word High attention to detail and ability to work methodically Ability to manage time effectively and prioritise tasks independently Experience working in a busy office environment Financial or accounting knowledge advantageous but not essential A flexible, proactive approach with the ability to adapt to changing priorities Ability to remain calm and effective under pressure Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Feb 28, 2026
Full time
Our client is a long-established, privately owned organisation based in Aldershot. They are seeking a highly organised and detail-focused Operations Coordinator to support the day-to-day running of a busy operations department. This is a varied, office based role working closely with senior leadership and the wider team, ensuring the smooth coordination of office activities, customer communications, and operational administration. The position would suit a proactive individual who thrives in a fast-paced environment, enjoys variety, and takes pride in accuracy, organisation, and delivering excellent service. This is an excellent opportunity to join a small but dynamic team working in a fast-paced environment, with ongoing training and development provided and progression opportunities for the right candidate. Job Title: Operations Coordinator Job Type: Permanent Location: Aldershot, Hampshire Salary: £35,000 Reference no: 16007 Operations Coordinator Benefits 25 days holiday + Bank Holidays Employer pension contribution (matched up to 5%) Performance-related bonus potential Death in service benefit Ongoing training and development with progression opportunities Operations Coordinator About The Role Reporting into the Operations Director, you will provide administrative and coordination support to a busy operations team. Main responsibilities: Manage key customer accounts, ensuring excellent service and communication Handle incoming telephone calls and emails, responding or directing as appropriate Maintain accurate electronic and paper-based records, databases, and filing systems Perform data entry and maintain internal systems Produce delivery and job documentation Respond to quote requests and coordinate site visits Review operational documentation for accuracy and presentation Log completed jobs for invoicing and obtain purchase orders where required Check timesheets for payroll processing and record working time information Provide hospitality for visitors when necessary The successful Operations Coordinator will have: Excellent organisational skills with the ability to meet deadlines Strong communication skills with professional telephone manner Strong IT skills, particularly in Microsoft Outlook, Excel, and Word High attention to detail and ability to work methodically Ability to manage time effectively and prioritise tasks independently Experience working in a busy office environment Financial or accounting knowledge advantageous but not essential A flexible, proactive approach with the ability to adapt to changing priorities Ability to remain calm and effective under pressure Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Norwegian Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up. As an Norwegian Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the Norwegian speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries Process Claims via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in Norwegian Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time Permanent position offering an annual salary of up to 30,000 + attractive company benefits. The role offers flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Feb 28, 2026
Full time
Advancing People Multilingual - Recruitment Specialists are now recruiting for a Norwegian Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up. As an Norwegian Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the Norwegian speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries Process Claims via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in Norwegian Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time Permanent position offering an annual salary of up to 30,000 + attractive company benefits. The role offers flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
T alent Guardian are delighted to announce that we are recruiting for a Leads Confirmation Coordinator for our client based in Alton, Hampshire. This an incredible 12-week temp to perm opportunity, don't miss out! This role plays a key part in managing all incoming leads generated from customer enquiries all warm leads, with no cold calling involved. You'll be responsible for contacting potential customers who have submitted online forms, confirming their details, qualifying their interest, and passing them on to the relevant sales team. With hundreds of enquiries coming through each day, this is a fast-paced position that rewards efficiency, professionalism, and attention to detail. Key Responsibilities Handle all incoming online enquiries quickly and professionally Contact customers to confirm details and qualify interest Record accurate information on the internal system Pass qualified leads to the relevant sales or account management team Manage a high volume of daily calls while maintaining quality standards Provide an excellent customer experience at all times Work closely with colleagues to ensure smooth handover of leads About You Confident and clear communicator, comfortable speaking with customers by phone and email Self-motivated and able to work independently Organised and reliable, with strong attention to detail Able to commute to the office in Alton five days a week Some sales or customer service experience preferred (e.g. call centre, telesales, lead generation) Positive attitude and a desire to perform to a high standard What's on Offer £26,500 annual salary £10 bonus per converted lead that sells 20 days holiday + 8 bank holidays Supportive office environment with full training provided Opportunity to build a long-term career within a growing business Apply down below with us today, and well will be in touch shortly.
Feb 28, 2026
Full time
T alent Guardian are delighted to announce that we are recruiting for a Leads Confirmation Coordinator for our client based in Alton, Hampshire. This an incredible 12-week temp to perm opportunity, don't miss out! This role plays a key part in managing all incoming leads generated from customer enquiries all warm leads, with no cold calling involved. You'll be responsible for contacting potential customers who have submitted online forms, confirming their details, qualifying their interest, and passing them on to the relevant sales team. With hundreds of enquiries coming through each day, this is a fast-paced position that rewards efficiency, professionalism, and attention to detail. Key Responsibilities Handle all incoming online enquiries quickly and professionally Contact customers to confirm details and qualify interest Record accurate information on the internal system Pass qualified leads to the relevant sales or account management team Manage a high volume of daily calls while maintaining quality standards Provide an excellent customer experience at all times Work closely with colleagues to ensure smooth handover of leads About You Confident and clear communicator, comfortable speaking with customers by phone and email Self-motivated and able to work independently Organised and reliable, with strong attention to detail Able to commute to the office in Alton five days a week Some sales or customer service experience preferred (e.g. call centre, telesales, lead generation) Positive attitude and a desire to perform to a high standard What's on Offer £26,500 annual salary £10 bonus per converted lead that sells 20 days holiday + 8 bank holidays Supportive office environment with full training provided Opportunity to build a long-term career within a growing business Apply down below with us today, and well will be in touch shortly.
Last Mile Infrastructure Limited
Glasgow, Lanarkshire
Accounts Payable Coordinator Hamilton, Glasgow Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector.Our Finance team is growing, and we're excited to welcome a talented Accounts Payable Coordinator to join us click apply for full job details
Feb 28, 2026
Full time
Accounts Payable Coordinator Hamilton, Glasgow Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector.Our Finance team is growing, and we're excited to welcome a talented Accounts Payable Coordinator to join us click apply for full job details
An exciting opportunity has arisen within our Solutions Division for a Business Account Coordinator to join the Solutions Team. We are looking for a self-motivated individual who has the communication and coordination skills to support the Business Account Managers within the Bathgate / Central Belt and the surrounding areas. Key responsibilities of the role will include: Actively supporting the account managers with the management of our larger and more complex accounts. Working closely with the team to ensure that customers are getting excellent service and we are maximising market share from all customers we deal with. Building relationships with key customer contacts. To ensure business growth from existing customer base is maximised. To succeed in this role you must be: Able to communicate confidently with people at all levels to help develop and maintain existing relationships with Architects, Specifiers, Site/Project Managers, Buyers, Senior Managers and Directors. Able to handle multiple projects positively. Able to work well under pressure. Self-motivated and able to maintain deadlines. Willing to work as part of a dynamic team. In addition, you must have: The desire to build a career and succeed in a customer-focused environment. Excellent organisational and administrative skills and be computer literate. A full UK driving licence, as travel within the area and throughout the UK, when relevant, will be required. A relevant site H&S card, but this can be included as part of the training. Salary: 29,500 Company car Company Bonus
Feb 28, 2026
Full time
An exciting opportunity has arisen within our Solutions Division for a Business Account Coordinator to join the Solutions Team. We are looking for a self-motivated individual who has the communication and coordination skills to support the Business Account Managers within the Bathgate / Central Belt and the surrounding areas. Key responsibilities of the role will include: Actively supporting the account managers with the management of our larger and more complex accounts. Working closely with the team to ensure that customers are getting excellent service and we are maximising market share from all customers we deal with. Building relationships with key customer contacts. To ensure business growth from existing customer base is maximised. To succeed in this role you must be: Able to communicate confidently with people at all levels to help develop and maintain existing relationships with Architects, Specifiers, Site/Project Managers, Buyers, Senior Managers and Directors. Able to handle multiple projects positively. Able to work well under pressure. Self-motivated and able to maintain deadlines. Willing to work as part of a dynamic team. In addition, you must have: The desire to build a career and succeed in a customer-focused environment. Excellent organisational and administrative skills and be computer literate. A full UK driving licence, as travel within the area and throughout the UK, when relevant, will be required. A relevant site H&S card, but this can be included as part of the training. Salary: 29,500 Company car Company Bonus
What will you be doing? You will be working as a Transaction Coordinator for our client based in London. You will be responsible for providing advice on transaction coordination and support on the EMEA wide transactions. You will be a part of the Global team with responsibility for transaction support across EMEA. The services we provide to our client comprise the full range of commercial real estate services, including facility management, project management, occupancy planning, lease administration and portfolio strategy. You will support and manage commercial real estate transactions across EMEA, with a primary focus on the UK and wider European markets. The role involves identifying and securing new locations for our client to support their licence applications with local councils, managing transactions from inception through completion. A strong understanding of the legal aspects of real estate transactions is preferred, as you will liaise with both internal stakeholders and external advisors throughout the process. Our clients portfolio is in a period of rapid transformation and expansion, we are looking for someone who is able to react quickly to changes, build strong partnerships with our client stakeholders and support our internal teams across a prescribed process and platforms. Your role as a Transaction Coordinator is to maintain and expand our client's virtual office portfolio, which comprises the leases required to support our client's operating licences. You will assist with ensuring the quality of all provided transaction services. You will support prescribed processes properly and you are very comfortable in working on tens of projects at the same time. You will collaborate across the Transaction Management team as well as outside stakeholders (ie Project Management and lease administration). You will own the quality and compliance of multiple systems and processes and work with the team to ensure data accuracy and timeliness. You thrive on a dynamic culture where you need to adjust to an ever-changing environment. You are comfortable working within a diverse team but capable of independent work and action. You have a commercial mindset and are always looking for new opportunities to maximize efficiency within the portfolio and streamline the Account process. Though working from home is facilitated, the key work locations will vary between the Office of CBRE and the office of the client in the local market. What can you offer us? You have 2 years' experience within transaction management or brokerage team; You are highly structured in your work and thrive in analyzing and improving administrative process; You are analytical and work very accurately; You are good at working independently, but are also a team player; You have excellent written and verbal communication skills; You are flexible and capable of working on varied projects across varied geographies (with associated market and cultural challenges) You have a strong desire to grow your knowledge and experience of Transaction Management You have an excellent understanding of the English language. What can we offer you? At CBRE you will work with all kinds of specialists to provide thorough advice. Professionals with a commercial, financial, architectural and even creative background and all with the same drive for real estate. Initially the role is with our global client team, however over time the option to diversify your experience across various client types and geographies within the global CBRE platform. We can also offer you as (young) professional extensive opportunities to evolve as a specialist (thought leadership) through our collective training program, the CBRE Academy, but also via individual coaching opportunities. Hereby providing you with the opportunity to create an added value for our company but also for your own career. What will your team look like? The team works hard but there is also time for relaxation. Drinks, company and departmental outings are organized on a regular basis. We are offering you a job in an enthusiastic and driven team with a pleasant working environment with many challenges and opportunities to develop yourself. Besides your team at CBRE you will also be a part of our client's team, this means best of both worlds! The International Transaction Services team is part of the Advisory & Transaction Services (A&T) business line. This is the business line where all our services for occupiers are congregated. Within this business more than 100 highly motivated team members strive to provide the best opportunities for our clients each day. From integral work space and transaction advice to the design and furnishing of office environments. Clients of CBRE are supported with A&T in obtaining their business goals by use of inventive real estate solutions whereby the full-service capability of A&T can unburden its clients from A to Z. Why CBRE? When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Feb 27, 2026
Full time
What will you be doing? You will be working as a Transaction Coordinator for our client based in London. You will be responsible for providing advice on transaction coordination and support on the EMEA wide transactions. You will be a part of the Global team with responsibility for transaction support across EMEA. The services we provide to our client comprise the full range of commercial real estate services, including facility management, project management, occupancy planning, lease administration and portfolio strategy. You will support and manage commercial real estate transactions across EMEA, with a primary focus on the UK and wider European markets. The role involves identifying and securing new locations for our client to support their licence applications with local councils, managing transactions from inception through completion. A strong understanding of the legal aspects of real estate transactions is preferred, as you will liaise with both internal stakeholders and external advisors throughout the process. Our clients portfolio is in a period of rapid transformation and expansion, we are looking for someone who is able to react quickly to changes, build strong partnerships with our client stakeholders and support our internal teams across a prescribed process and platforms. Your role as a Transaction Coordinator is to maintain and expand our client's virtual office portfolio, which comprises the leases required to support our client's operating licences. You will assist with ensuring the quality of all provided transaction services. You will support prescribed processes properly and you are very comfortable in working on tens of projects at the same time. You will collaborate across the Transaction Management team as well as outside stakeholders (ie Project Management and lease administration). You will own the quality and compliance of multiple systems and processes and work with the team to ensure data accuracy and timeliness. You thrive on a dynamic culture where you need to adjust to an ever-changing environment. You are comfortable working within a diverse team but capable of independent work and action. You have a commercial mindset and are always looking for new opportunities to maximize efficiency within the portfolio and streamline the Account process. Though working from home is facilitated, the key work locations will vary between the Office of CBRE and the office of the client in the local market. What can you offer us? You have 2 years' experience within transaction management or brokerage team; You are highly structured in your work and thrive in analyzing and improving administrative process; You are analytical and work very accurately; You are good at working independently, but are also a team player; You have excellent written and verbal communication skills; You are flexible and capable of working on varied projects across varied geographies (with associated market and cultural challenges) You have a strong desire to grow your knowledge and experience of Transaction Management You have an excellent understanding of the English language. What can we offer you? At CBRE you will work with all kinds of specialists to provide thorough advice. Professionals with a commercial, financial, architectural and even creative background and all with the same drive for real estate. Initially the role is with our global client team, however over time the option to diversify your experience across various client types and geographies within the global CBRE platform. We can also offer you as (young) professional extensive opportunities to evolve as a specialist (thought leadership) through our collective training program, the CBRE Academy, but also via individual coaching opportunities. Hereby providing you with the opportunity to create an added value for our company but also for your own career. What will your team look like? The team works hard but there is also time for relaxation. Drinks, company and departmental outings are organized on a regular basis. We are offering you a job in an enthusiastic and driven team with a pleasant working environment with many challenges and opportunities to develop yourself. Besides your team at CBRE you will also be a part of our client's team, this means best of both worlds! The International Transaction Services team is part of the Advisory & Transaction Services (A&T) business line. This is the business line where all our services for occupiers are congregated. Within this business more than 100 highly motivated team members strive to provide the best opportunities for our clients each day. From integral work space and transaction advice to the design and furnishing of office environments. Clients of CBRE are supported with A&T in obtaining their business goals by use of inventive real estate solutions whereby the full-service capability of A&T can unburden its clients from A to Z. Why CBRE? When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
A leading elevator manufacturer is looking for a passionate Key Accounts Coordinator in Belfast. This role involves providing administrative support for Key Account customers, monitoring account performance, and coordinating order processing. The ideal candidate will have strong organisational skills, attention to detail, and administration experience. Benefits include competitive salary, 34 days of holiday, and a comprehensive health cash plan among others.
Feb 27, 2026
Full time
A leading elevator manufacturer is looking for a passionate Key Accounts Coordinator in Belfast. This role involves providing administrative support for Key Account customers, monitoring account performance, and coordinating order processing. The ideal candidate will have strong organisational skills, attention to detail, and administration experience. Benefits include competitive salary, 34 days of holiday, and a comprehensive health cash plan among others.
About Us We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, we foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle. Key Accounts Coordinator We are looking for a passionate Key Accounts Coordinator to join our Belfast team. This role will provide administrative support for our Key Accounts. Responsibilities Administration support for the Belfast Key Account customers Monitoring account performance and identify opportunities for growth and improvement Coordinate and manage account activities, including order processing, invoicing, and delivery schedules Act as the primary point of contact for key clients, addressing their needs and ensuring their satisfaction. Resolve any issues or discrepancies related to accounts in a timely manner Input data received onto customer's systems to ensure customers are kept up to date Produce and update Key Account profile reports Ensure that client confidentiality is maintained Liaise with Service Sales Consultant to resolve queries and verify accuracy of information provided Ensure open communication is maintained with Key Account customers Qualifications Administration experience in a similar role Very organised and structured approach to work Customer oriented, organised and commercially astute Eager to ensure that your customers experience the very best responsiveness, support and trusted advice Able to work at pace in a fast-moving environment Strong organisational skills and attention to detail Demonstrate the highest levels of customer support Benefits Competitive salary paid on a monthly basis 34 days holiday, inclusive of bank holidays Attractive company pension scheme Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more. Life Assurance Scheme - 4x annual salary Free access to premium health and wellbeing apps Subsidised gym membership Industry-leading enhanced maternity and paternity provision Multiple salary sacrifice benefits including Electric Cars and Cycle2Work Long Service award scheme, with holiday benefits Employee Assistance Programme Refer a friend scheme
Feb 27, 2026
Full time
About Us We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, we foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle. Key Accounts Coordinator We are looking for a passionate Key Accounts Coordinator to join our Belfast team. This role will provide administrative support for our Key Accounts. Responsibilities Administration support for the Belfast Key Account customers Monitoring account performance and identify opportunities for growth and improvement Coordinate and manage account activities, including order processing, invoicing, and delivery schedules Act as the primary point of contact for key clients, addressing their needs and ensuring their satisfaction. Resolve any issues or discrepancies related to accounts in a timely manner Input data received onto customer's systems to ensure customers are kept up to date Produce and update Key Account profile reports Ensure that client confidentiality is maintained Liaise with Service Sales Consultant to resolve queries and verify accuracy of information provided Ensure open communication is maintained with Key Account customers Qualifications Administration experience in a similar role Very organised and structured approach to work Customer oriented, organised and commercially astute Eager to ensure that your customers experience the very best responsiveness, support and trusted advice Able to work at pace in a fast-moving environment Strong organisational skills and attention to detail Demonstrate the highest levels of customer support Benefits Competitive salary paid on a monthly basis 34 days holiday, inclusive of bank holidays Attractive company pension scheme Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more. Life Assurance Scheme - 4x annual salary Free access to premium health and wellbeing apps Subsidised gym membership Industry-leading enhanced maternity and paternity provision Multiple salary sacrifice benefits including Electric Cars and Cycle2Work Long Service award scheme, with holiday benefits Employee Assistance Programme Refer a friend scheme
Overview Central and North West London NHS Foundation Trust Job title: Highly Specialist Clinical/Counselling Psychologist - Older Adult Frailty Services (Band 8a) Service: Older Adult Frailty Pathway / Integrated Frailty Team Accountable to: Consultant Clinical Psychologist / Professional Lead Location: Across community, acute, and primary care settings as required Hours: Full-time Closing date: 06 March 2026 Main duties of the job To provide a highly specialist clinical psychology service to older adults within the Frailty Pathway, including comprehensive psychological and cognitive assessment, formulation, intervention, and outcome evaluation. To work collaboratively with the multidisciplinary Frailty Team and wider system partners to enhance psychological wellbeing, reduce avoidable hospital admissions, and support safe, person-centred care. To offer specialist consultation and supervision to colleagues, supporting psychologically informed practice across frailty, community, and acute care settings. To contribute to service evaluation, audit, and research within the Older Adult Frailty Service. To work autonomously within professional guidelines (HCPC, BPS) and Trust policies, interpreting these within the context of complex clinical presentations such as dementia, delirium, multimorbidity, and carer stress. To agree outcomes with the clinical/professional lead and determine how best to achieve them. About us Be part of a new Trauma Informed service that improves the lives of those living in our community. The work is varied, and no two days are the same. The work is equally rewarding in playing a part in the lives of experienced people. You will be working alongside a Team who are committed to CPD for your growth and professional training. We also encourage research and creative community approaches to meet the diverse needs of our culturally rich borough of Harrow. Members of our team have contributed to literature and research on antiracist practice, DIT with Older People, Inpatient Formulation and psychological approaches for hoarding disorder, amongst others. Working as part of CNWL NHS Trust will also open other opportunities for internal and external CPD offered as part of your career progression. We have a range of live and on-demand CPD available at your convenience to all our Psychology Staff. The opportunity to work more hours may be available in the future as we look to combine posts within other services. We welcome an informal conversation about this role prior to applying; please email in the first instance. Job responsibilities To provide highly specialist psychological assessments for older adults presenting with frailty, cognitive impairment, dementia, delirium, complex physical health needs, and associated psychological distress. To deliver evidence-based psychological interventions tailored to older adults, including those with cognitive impairment, sensory loss, or communication difficulties. To provide culturally sensitive psychological support and interventions for carers and families, including psychoeducation, coping strategies, and emotional support. To assess and manage clinical risk, including self-neglect, vulnerability, safeguarding concerns, and behavioural and psychological symptoms of dementia (BPSD). To act as a keyworker or care coordinator where appropriate, contributing to care planning, review processes, and multidisciplinary decision-making. To support early identification of psychological needs within the frailty pathway to prevent deterioration and reduce unnecessary hospitalisation. Person Specification Qualifications Entry-level qualification in Applied Psychology (professional Doctorate, or combination of MSc plus PG Diploma level additional training) that has been accepted by the HCPC for purposes of professional registration Doctorate or equivalent in Clinical or Counselling Psychology Additional training in a specialised area of psychological practice through formal postqualification training (PG Diploma or equivalent), OR a combination of specialist short courses, or an evidenced portfolio of supervised practice-based learning in a specialist area of clinical practice, assessed by an experienced clinical supervisor to be of equal level to a Postgraduate Diploma Completed training course in clinical supervision Registered with the HCPC as Practitioner Psychologist, and evidence of continuing professional development as required by the HCPC Neuropsychology training Experience Evidence of having worked as a clinical specialist under supervision in older adults services Experience of specialist psychological assessment and treatment of clients with a range of psychological needs of a complex nature including dementia, delirium and functional difficulties Experience of supervising assistant and trainee psychologists having completed the relevant training. Post-qualification experience that supports working with, and addressing issues of, diversity within local communities Experience of carrying out post-doctoral research, audit or service evaluation projects Experience working in acute care and in care homes. Knowledge Knowledge of the theory and practice of specialised psychological assessments and interventions Theoretical knowledge of psychopathology and the evidence base for the relevant treatment Advanced knowledge of psychological assessment and clinical psychometrics Knowledge of legislation in relation to the client group and mental health issues, child and adult protection, and equalities. Doctoral level knowledge of psychological research methodology and complex statistical analysis Knowledge of factors affecting acceptability and accessibility of mental health care. Skills To deliver psychological therapy across cultural and other differences. To select and administer specialist psychological assessments, interpreting and integrating complex data that require analysis, interpretation and comparison, drawn from several sources To communicate skilfully and sensitively complex and sensitive information with clients, carers and colleagues overcoming barriers to communication including sensory, and emotional difficulties, cultural differences and hostility to or rejection of information. To plan and schedule assessment and interventions for individual clients and groups and carers, and for meetings such as CPAs and case reviews To plan allocation of tasks to assistant psychologists. To be skilled in the administration of psychometric and neuropsychological tests, including those that require complex manipulation of test materials. Well-developed IT skills including entry and analysis of research data. Skills in providing teaching and training to other professional groups Abilities Ability to work effectively within a multidisciplinary team, contributing to effective team functioning and holding team roles Ability to identify and employ mechanisms of clinical governance as appropriate Ability to develop and use complex multimedia materials for presentations in public, professional and academic meetings Ability to maintain concentration and to remain in restricted positions for long periods during observations, assessments and psychological interventions, and to deal with unexpected interruptions or changes during these Ability to manage emotionally stressful situations such as working with victims of abuse or trauma, or with people who engage in severe self-harming or aggressive behaviour Ability to manage verbal aggression and hostility directed at self Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Central and North West London NHS Foundation Trust £61,631 to £68,623 a year per annum inc HCAS (pro rata if P/T)
Feb 27, 2026
Full time
Overview Central and North West London NHS Foundation Trust Job title: Highly Specialist Clinical/Counselling Psychologist - Older Adult Frailty Services (Band 8a) Service: Older Adult Frailty Pathway / Integrated Frailty Team Accountable to: Consultant Clinical Psychologist / Professional Lead Location: Across community, acute, and primary care settings as required Hours: Full-time Closing date: 06 March 2026 Main duties of the job To provide a highly specialist clinical psychology service to older adults within the Frailty Pathway, including comprehensive psychological and cognitive assessment, formulation, intervention, and outcome evaluation. To work collaboratively with the multidisciplinary Frailty Team and wider system partners to enhance psychological wellbeing, reduce avoidable hospital admissions, and support safe, person-centred care. To offer specialist consultation and supervision to colleagues, supporting psychologically informed practice across frailty, community, and acute care settings. To contribute to service evaluation, audit, and research within the Older Adult Frailty Service. To work autonomously within professional guidelines (HCPC, BPS) and Trust policies, interpreting these within the context of complex clinical presentations such as dementia, delirium, multimorbidity, and carer stress. To agree outcomes with the clinical/professional lead and determine how best to achieve them. About us Be part of a new Trauma Informed service that improves the lives of those living in our community. The work is varied, and no two days are the same. The work is equally rewarding in playing a part in the lives of experienced people. You will be working alongside a Team who are committed to CPD for your growth and professional training. We also encourage research and creative community approaches to meet the diverse needs of our culturally rich borough of Harrow. Members of our team have contributed to literature and research on antiracist practice, DIT with Older People, Inpatient Formulation and psychological approaches for hoarding disorder, amongst others. Working as part of CNWL NHS Trust will also open other opportunities for internal and external CPD offered as part of your career progression. We have a range of live and on-demand CPD available at your convenience to all our Psychology Staff. The opportunity to work more hours may be available in the future as we look to combine posts within other services. We welcome an informal conversation about this role prior to applying; please email in the first instance. Job responsibilities To provide highly specialist psychological assessments for older adults presenting with frailty, cognitive impairment, dementia, delirium, complex physical health needs, and associated psychological distress. To deliver evidence-based psychological interventions tailored to older adults, including those with cognitive impairment, sensory loss, or communication difficulties. To provide culturally sensitive psychological support and interventions for carers and families, including psychoeducation, coping strategies, and emotional support. To assess and manage clinical risk, including self-neglect, vulnerability, safeguarding concerns, and behavioural and psychological symptoms of dementia (BPSD). To act as a keyworker or care coordinator where appropriate, contributing to care planning, review processes, and multidisciplinary decision-making. To support early identification of psychological needs within the frailty pathway to prevent deterioration and reduce unnecessary hospitalisation. Person Specification Qualifications Entry-level qualification in Applied Psychology (professional Doctorate, or combination of MSc plus PG Diploma level additional training) that has been accepted by the HCPC for purposes of professional registration Doctorate or equivalent in Clinical or Counselling Psychology Additional training in a specialised area of psychological practice through formal postqualification training (PG Diploma or equivalent), OR a combination of specialist short courses, or an evidenced portfolio of supervised practice-based learning in a specialist area of clinical practice, assessed by an experienced clinical supervisor to be of equal level to a Postgraduate Diploma Completed training course in clinical supervision Registered with the HCPC as Practitioner Psychologist, and evidence of continuing professional development as required by the HCPC Neuropsychology training Experience Evidence of having worked as a clinical specialist under supervision in older adults services Experience of specialist psychological assessment and treatment of clients with a range of psychological needs of a complex nature including dementia, delirium and functional difficulties Experience of supervising assistant and trainee psychologists having completed the relevant training. Post-qualification experience that supports working with, and addressing issues of, diversity within local communities Experience of carrying out post-doctoral research, audit or service evaluation projects Experience working in acute care and in care homes. Knowledge Knowledge of the theory and practice of specialised psychological assessments and interventions Theoretical knowledge of psychopathology and the evidence base for the relevant treatment Advanced knowledge of psychological assessment and clinical psychometrics Knowledge of legislation in relation to the client group and mental health issues, child and adult protection, and equalities. Doctoral level knowledge of psychological research methodology and complex statistical analysis Knowledge of factors affecting acceptability and accessibility of mental health care. Skills To deliver psychological therapy across cultural and other differences. To select and administer specialist psychological assessments, interpreting and integrating complex data that require analysis, interpretation and comparison, drawn from several sources To communicate skilfully and sensitively complex and sensitive information with clients, carers and colleagues overcoming barriers to communication including sensory, and emotional difficulties, cultural differences and hostility to or rejection of information. To plan and schedule assessment and interventions for individual clients and groups and carers, and for meetings such as CPAs and case reviews To plan allocation of tasks to assistant psychologists. To be skilled in the administration of psychometric and neuropsychological tests, including those that require complex manipulation of test materials. Well-developed IT skills including entry and analysis of research data. Skills in providing teaching and training to other professional groups Abilities Ability to work effectively within a multidisciplinary team, contributing to effective team functioning and holding team roles Ability to identify and employ mechanisms of clinical governance as appropriate Ability to develop and use complex multimedia materials for presentations in public, professional and academic meetings Ability to maintain concentration and to remain in restricted positions for long periods during observations, assessments and psychological interventions, and to deal with unexpected interruptions or changes during these Ability to manage emotionally stressful situations such as working with victims of abuse or trauma, or with people who engage in severe self-harming or aggressive behaviour Ability to manage verbal aggression and hostility directed at self Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Central and North West London NHS Foundation Trust £61,631 to £68,623 a year per annum inc HCAS (pro rata if P/T)
1st Step Solutions are supporting a leading specialist Mechanical and Electrical contractor, who have an exciting opportunity for an experienced BIM Lead on a permanent basis based in London. Our client work on a range of high-profile projects within London and surrounding areas. Key Responsibilities: Lead and manage BIM delivery across all client projects. Provide BIM-related cost input during bid stages, aligned with project-specific deliverables and programme requirements. Produce models, sketches, or drawings as needed to support tender presentations and submissions. Following successful bids, assess and recommend the most suitable BIM procurement strategy. Prepare and issue BIM package enquiries to the supply chain, evaluate returned submissions, and present recommendations to the Project Director. Collaborate with Project Directors to develop coordinated drawing and delivery programmes, integrating resource requirements and key milestone dates into the overall project schedule. Work with Document Controllers to implement BIM workflows, ensuring BIM Coordinators receive accurate and timely information to operate effectively. Provide guidance to project teams on BIM processes and coordination matters related to subcontractor installations. Review and monitor the technical quality of all BIM outputs (internal and external), ensuring compliance with BIM Standards, Methods, Procedures, and industry best practices. Facilitate and chair coordination workshops as required by individual project needs. Oversee the production, review, and management of clash detection reports using tools such as Revizto, Solibri, and BIM Collaborate (or equivalent platforms). Support Project Surveyors, when requested, in developing variation accounts where coordination changes have resulted in claims. Provide regular progress updates to the Engineering Director, highlighting status, commercial matters, and any delays in drawing production across assigned projects. (carried out only when necessary and on an occasional basis): Coordinate and produce drawings for mechanical, public health, electrical services, and BWIC in accordance with BSRIA BG6 (2018) Stage 5, aligned to an agreed programme using Autodesk AEC Collection. Carry out additional drawing-related duties as needed, including sketches, installation drawings, fabrication details, modules, skids, and record drawings. Produce and amend project information in line with project standards, BIM Execution Plans (BEP), and related requirements. Ensure competent use of the Revit COBie plugin to generate accurate COBie data outputs from the model. Knowledge /Qualifications: Minimum 5 years experience as a BIM Manager or similar role Strong understanding of mechanical and electrical systems from both design and construction perspectives. In-depth knowledge of current mechanical, ventilation, domestic, public health, and electrical systems design and installation standards. Proficient in Autodesk AEC suite platforms, including Revit, AutoCAD, Navisworks, and BIM 360. Familiarity with mechanical subcontract CDP works, such as fire alarm, sprinklers, VRF/AC, smoke control, BMS, and EMS systems. Skilled at reading drawings and interpreting technical papers and documents. Capable of creating technical documents, reviewing and commenting on technical drawings, and supporting engineering solutions and design. On offer: Competitive salary 25 days annual leave Private Family Medical Insurance Pension Scheme (7% Employer/5% Employee)
Feb 27, 2026
Full time
1st Step Solutions are supporting a leading specialist Mechanical and Electrical contractor, who have an exciting opportunity for an experienced BIM Lead on a permanent basis based in London. Our client work on a range of high-profile projects within London and surrounding areas. Key Responsibilities: Lead and manage BIM delivery across all client projects. Provide BIM-related cost input during bid stages, aligned with project-specific deliverables and programme requirements. Produce models, sketches, or drawings as needed to support tender presentations and submissions. Following successful bids, assess and recommend the most suitable BIM procurement strategy. Prepare and issue BIM package enquiries to the supply chain, evaluate returned submissions, and present recommendations to the Project Director. Collaborate with Project Directors to develop coordinated drawing and delivery programmes, integrating resource requirements and key milestone dates into the overall project schedule. Work with Document Controllers to implement BIM workflows, ensuring BIM Coordinators receive accurate and timely information to operate effectively. Provide guidance to project teams on BIM processes and coordination matters related to subcontractor installations. Review and monitor the technical quality of all BIM outputs (internal and external), ensuring compliance with BIM Standards, Methods, Procedures, and industry best practices. Facilitate and chair coordination workshops as required by individual project needs. Oversee the production, review, and management of clash detection reports using tools such as Revizto, Solibri, and BIM Collaborate (or equivalent platforms). Support Project Surveyors, when requested, in developing variation accounts where coordination changes have resulted in claims. Provide regular progress updates to the Engineering Director, highlighting status, commercial matters, and any delays in drawing production across assigned projects. (carried out only when necessary and on an occasional basis): Coordinate and produce drawings for mechanical, public health, electrical services, and BWIC in accordance with BSRIA BG6 (2018) Stage 5, aligned to an agreed programme using Autodesk AEC Collection. Carry out additional drawing-related duties as needed, including sketches, installation drawings, fabrication details, modules, skids, and record drawings. Produce and amend project information in line with project standards, BIM Execution Plans (BEP), and related requirements. Ensure competent use of the Revit COBie plugin to generate accurate COBie data outputs from the model. Knowledge /Qualifications: Minimum 5 years experience as a BIM Manager or similar role Strong understanding of mechanical and electrical systems from both design and construction perspectives. In-depth knowledge of current mechanical, ventilation, domestic, public health, and electrical systems design and installation standards. Proficient in Autodesk AEC suite platforms, including Revit, AutoCAD, Navisworks, and BIM 360. Familiarity with mechanical subcontract CDP works, such as fire alarm, sprinklers, VRF/AC, smoke control, BMS, and EMS systems. Skilled at reading drawings and interpreting technical papers and documents. Capable of creating technical documents, reviewing and commenting on technical drawings, and supporting engineering solutions and design. On offer: Competitive salary 25 days annual leave Private Family Medical Insurance Pension Scheme (7% Employer/5% Employee)
Programme Manager (HE Sector) Rate - 550 (A day) Location - Yorkshire (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) The Programme Manager will lead the planning, delivery, and evaluation of multiple strategic and operational projects across the Higher Education (HE) environment. They will ensure programmes are aligned with institutional priorities, regulatory frameworks, and academic governance standards. The role requires expert stakeholder management, experience working within complex university structures, and strong leadership across multidisciplinary teams. Key Responsibilities Programme & Project Leadership Lead end-to-end management of multiple concurrent projects within the HE sector, ensuring delivery to scope, budget, and timeline. Develop and maintain programme plans, risk logs, and governance structures in line with university regulations. Drive continuous improvement across academic, professional services, and student experience initiatives. Design and implement high-quality monitoring, evaluation, and reporting frameworks for programme performance. Stakeholder & Relationship Management Build strong relationships with senior academics, faculty leadership, professional services, and external partners. Lead programme boards, steering groups, and working groups, ensuring effective communication and decision-making. Support academic leads in the delivery of strategic educational initiatives, accreditation requirements, and curriculum development. Operational Excellence Ensure compliance with sector regulatory bodies (e.g., OfS, QAA, PSRBs) and contribute to audit and review processes. Champion effective project governance, documentation, and quality assurance processes across the institution. Oversee resource allocation, procurement, and contract management for programme-related activity. Team Leadership Line manage project officers/coordinators, providing coaching, professional development, and workload oversight. Foster a culture of collaboration, accountability, and innovation across programme teams. Essential Experience & Skills Extensive experience delivering complex programmes within the Higher Education sector (university, HE institution, or research environment). Demonstrable success managing multiple large-scale projects simultaneously. Strong understanding of academic governance, HE regulatory frameworks, and internal institutional processes. Highly effective communicator with the ability to influence stakeholders at all levels, including senior leadership and academic staff. Proficient in programme management methodologies (e.g., PRINCE2, Agile, MSP). Advanced skills in data analysis, reporting, and the use of project management systems (e.g., MS Project, SharePoint, JIRA). Experience leading teams and driving performance in a matrixed HE environment. Desirable Experience delivering digital transformation or student journey improvement projects. Professional project management qualification (e.g., PRINCE2 Practitioner, MSP, APM PMQ). Experience working with external agencies, funding bodies, or accrediting organisations.
Feb 27, 2026
Contractor
Programme Manager (HE Sector) Rate - 550 (A day) Location - Yorkshire (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) The Programme Manager will lead the planning, delivery, and evaluation of multiple strategic and operational projects across the Higher Education (HE) environment. They will ensure programmes are aligned with institutional priorities, regulatory frameworks, and academic governance standards. The role requires expert stakeholder management, experience working within complex university structures, and strong leadership across multidisciplinary teams. Key Responsibilities Programme & Project Leadership Lead end-to-end management of multiple concurrent projects within the HE sector, ensuring delivery to scope, budget, and timeline. Develop and maintain programme plans, risk logs, and governance structures in line with university regulations. Drive continuous improvement across academic, professional services, and student experience initiatives. Design and implement high-quality monitoring, evaluation, and reporting frameworks for programme performance. Stakeholder & Relationship Management Build strong relationships with senior academics, faculty leadership, professional services, and external partners. Lead programme boards, steering groups, and working groups, ensuring effective communication and decision-making. Support academic leads in the delivery of strategic educational initiatives, accreditation requirements, and curriculum development. Operational Excellence Ensure compliance with sector regulatory bodies (e.g., OfS, QAA, PSRBs) and contribute to audit and review processes. Champion effective project governance, documentation, and quality assurance processes across the institution. Oversee resource allocation, procurement, and contract management for programme-related activity. Team Leadership Line manage project officers/coordinators, providing coaching, professional development, and workload oversight. Foster a culture of collaboration, accountability, and innovation across programme teams. Essential Experience & Skills Extensive experience delivering complex programmes within the Higher Education sector (university, HE institution, or research environment). Demonstrable success managing multiple large-scale projects simultaneously. Strong understanding of academic governance, HE regulatory frameworks, and internal institutional processes. Highly effective communicator with the ability to influence stakeholders at all levels, including senior leadership and academic staff. Proficient in programme management methodologies (e.g., PRINCE2, Agile, MSP). Advanced skills in data analysis, reporting, and the use of project management systems (e.g., MS Project, SharePoint, JIRA). Experience leading teams and driving performance in a matrixed HE environment. Desirable Experience delivering digital transformation or student journey improvement projects. Professional project management qualification (e.g., PRINCE2 Practitioner, MSP, APM PMQ). Experience working with external agencies, funding bodies, or accrediting organisations.
Sales Coordinator Loughborough up to £28,500 Are you an experienced sales order processor or account manager ready for your next challenge? This is an exciting opportunity to join a well-established, growing business where you'll build strong customer relationships, drive sales, and make a real impact every day click apply for full job details
Feb 27, 2026
Full time
Sales Coordinator Loughborough up to £28,500 Are you an experienced sales order processor or account manager ready for your next challenge? This is an exciting opportunity to join a well-established, growing business where you'll build strong customer relationships, drive sales, and make a real impact every day click apply for full job details
Temporary Customer Account Coordinator (8 to 9 Months) Location: Coventry Contract: Temporary (8 to 9 months, with potential extension or permanent opportunity) We're working with a large, global, multi-billion-dollar engineering and manufacturing business to recruit a Temporary Customer Account Coordinator for an initial 8 to 9 month assignment in Coventry click apply for full job details
Feb 27, 2026
Full time
Temporary Customer Account Coordinator (8 to 9 Months) Location: Coventry Contract: Temporary (8 to 9 months, with potential extension or permanent opportunity) We're working with a large, global, multi-billion-dollar engineering and manufacturing business to recruit a Temporary Customer Account Coordinator for an initial 8 to 9 month assignment in Coventry click apply for full job details
Senior wedding and events co ordinator For a privately owned 27-bedroom hotel, restaurant, conference, and wedding venue in Solihull, Warwickshire, is seeking a Senior events and wedding sales executive You will join our expanding independent hotel and help us maintain our reputation for excellent service. This is an excellent career opportunity for an experienced and hospitality professional who is capable of assisting in running functions and managing day-to-day front of house operations if necessary. MOST importantly be a team player , Be very target driven and be happy to be very flexible , Be very hands on and and be ok with shift work if necessary . To excel in this role, you should be a career-minded team player with a desire for a long-term position and be able to work independently and make your own decisions. The position offers a competitive salary plus bonuses a a share of company profits. If you are very driven,a very strong manager passionate about customer service and are looking for an opportunity to grow your career, please apply today. Responsibilities convert sales enquiries, and be proactive on new sales . Build and maintain relationships with clients and corporate accounts to drive business growth. Conduct market research to identify new opportunities and trends in the hospitality industry. Collaborate with marketing teams to create promotional materials and campaigns. Monitor competitor activities and adjust sales tactics accordingly. Provide exceptional customer service to ensure client satisfaction and loyalty. Qualifications Proven experience /track record in hotel sales and hospitality. Strong communication and negotiation skills Ability to build and maintain client relationships Knowledge of market trends and competitive landscape in the hospitality industry Proficient in sales strategies and techniques Excellent organizational and time management abilities Familiarity with hotel management software and CRM systems Job Type: Full-time Pay: 26,000.00- 30,000.00 per year Benefits: Company pension Discounted or free food Employee discount Free parking On-site parking Profit sharing Application question(s): Be within 8 miles of Solihull Experience: Hospitality : 3 years (required) Licence/Certification: Driving Licence (required)
Feb 27, 2026
Full time
Senior wedding and events co ordinator For a privately owned 27-bedroom hotel, restaurant, conference, and wedding venue in Solihull, Warwickshire, is seeking a Senior events and wedding sales executive You will join our expanding independent hotel and help us maintain our reputation for excellent service. This is an excellent career opportunity for an experienced and hospitality professional who is capable of assisting in running functions and managing day-to-day front of house operations if necessary. MOST importantly be a team player , Be very target driven and be happy to be very flexible , Be very hands on and and be ok with shift work if necessary . To excel in this role, you should be a career-minded team player with a desire for a long-term position and be able to work independently and make your own decisions. The position offers a competitive salary plus bonuses a a share of company profits. If you are very driven,a very strong manager passionate about customer service and are looking for an opportunity to grow your career, please apply today. Responsibilities convert sales enquiries, and be proactive on new sales . Build and maintain relationships with clients and corporate accounts to drive business growth. Conduct market research to identify new opportunities and trends in the hospitality industry. Collaborate with marketing teams to create promotional materials and campaigns. Monitor competitor activities and adjust sales tactics accordingly. Provide exceptional customer service to ensure client satisfaction and loyalty. Qualifications Proven experience /track record in hotel sales and hospitality. Strong communication and negotiation skills Ability to build and maintain client relationships Knowledge of market trends and competitive landscape in the hospitality industry Proficient in sales strategies and techniques Excellent organizational and time management abilities Familiarity with hotel management software and CRM systems Job Type: Full-time Pay: 26,000.00- 30,000.00 per year Benefits: Company pension Discounted or free food Employee discount Free parking On-site parking Profit sharing Application question(s): Be within 8 miles of Solihull Experience: Hospitality : 3 years (required) Licence/Certification: Driving Licence (required)
We have an exciting new role for a highly motivated, organised and efficient individual to join the UK Support Function team. This dynamic role provides a fantastic opportunity to develop your skill set and be a part of friendly, supportive team that encourages personal growth and collaborative working. Job Title: Business Support Officer - 12 Month Fixed Term Contract Salary: Circa £26,000 depending on experience Location: Stevenage (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We have an exciting opportunity for a passionate individual to join our dynamic team within the UK Support Function to support, based at our Stevenage office, supporting the Head of Real-Time Embedded Software UK and the Head of Simulation Software UK and teams. You are required to be proactive in managing a busy workload and will work on your own initiative on some occasions. You will need to exhibit a high level of resilience, communication, collaboration and organisation skills with attention to detail, which is key to success in this role. Delivering high level administrative and business support to Senior Management and their teams within the software dept. Managing complex diaries, extensive travel arrangements and expenses (utilising company tools) Organise meetings, events, training days, participate with facilitation when required, take and manage actions and assist with putting meeting packs together The role requires a high level of accountability, integrity, resilience the ability to work within a team, share knowledge and best practice Understanding and utilising MBDA systems and tools, as well as collaborative tools such as Skype Assist the project and/or functional population to optimise efficiency throughout the business Develop to become the knowledge point of contact within the function. These tasks may be varied and ad-hoc in scope Supporting new starters (face to face and virtually) organising equipment and delivering new starter packs to ensure smooth on boarding Monitoring job applications and ensuring timely responses to resourcing/candidates in conjunction with group leads Supporting imminent office move. Liaising with stakeholders to ensure smooth transition to new office space Producing slide packs and arranging guest speakers for Monthly Meetings Updating organisational charts on a regular basis Act as a floor plate co coordinator, managing door access and desk space/moves Working effectively with the other BSO supporting the project to ensure consistency to support and open communication (knowledge of One Note is an advantage) Participation in UK Support Function initiatives and personal development initiatives What we're looking for from you: Experience in a similar Business /Admin Support role; managing complex diaries, organising meetings, events and travel arrangements The ability to build and maintain relationships with external and internal stakeholders Someone that is forward thinking, who looks to improve efficiencies in working practices and processes A keen interest in what we do and the desire to understand how MBDA works and how their role impacts the company/department A professional approach, with a positive attitude and the ability to multi-task be proactive and thrive in a varied role A team player that prides themselves with the success of the team and the department, with a real can do attitude A professional demeanour in all situations and be able to withhold confidential information It is essential that you undertake the extensive duties with flexibility, initiative and enthusiasm and operate as an integral part of the team Willingness to learn and extend the role above and beyond the job description Someone that has good communication and engagement skills Proficient in Microsoft Office Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Feb 27, 2026
Full time
We have an exciting new role for a highly motivated, organised and efficient individual to join the UK Support Function team. This dynamic role provides a fantastic opportunity to develop your skill set and be a part of friendly, supportive team that encourages personal growth and collaborative working. Job Title: Business Support Officer - 12 Month Fixed Term Contract Salary: Circa £26,000 depending on experience Location: Stevenage (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We have an exciting opportunity for a passionate individual to join our dynamic team within the UK Support Function to support, based at our Stevenage office, supporting the Head of Real-Time Embedded Software UK and the Head of Simulation Software UK and teams. You are required to be proactive in managing a busy workload and will work on your own initiative on some occasions. You will need to exhibit a high level of resilience, communication, collaboration and organisation skills with attention to detail, which is key to success in this role. Delivering high level administrative and business support to Senior Management and their teams within the software dept. Managing complex diaries, extensive travel arrangements and expenses (utilising company tools) Organise meetings, events, training days, participate with facilitation when required, take and manage actions and assist with putting meeting packs together The role requires a high level of accountability, integrity, resilience the ability to work within a team, share knowledge and best practice Understanding and utilising MBDA systems and tools, as well as collaborative tools such as Skype Assist the project and/or functional population to optimise efficiency throughout the business Develop to become the knowledge point of contact within the function. These tasks may be varied and ad-hoc in scope Supporting new starters (face to face and virtually) organising equipment and delivering new starter packs to ensure smooth on boarding Monitoring job applications and ensuring timely responses to resourcing/candidates in conjunction with group leads Supporting imminent office move. Liaising with stakeholders to ensure smooth transition to new office space Producing slide packs and arranging guest speakers for Monthly Meetings Updating organisational charts on a regular basis Act as a floor plate co coordinator, managing door access and desk space/moves Working effectively with the other BSO supporting the project to ensure consistency to support and open communication (knowledge of One Note is an advantage) Participation in UK Support Function initiatives and personal development initiatives What we're looking for from you: Experience in a similar Business /Admin Support role; managing complex diaries, organising meetings, events and travel arrangements The ability to build and maintain relationships with external and internal stakeholders Someone that is forward thinking, who looks to improve efficiencies in working practices and processes A keen interest in what we do and the desire to understand how MBDA works and how their role impacts the company/department A professional approach, with a positive attitude and the ability to multi-task be proactive and thrive in a varied role A team player that prides themselves with the success of the team and the department, with a real can do attitude A professional demeanour in all situations and be able to withhold confidential information It is essential that you undertake the extensive duties with flexibility, initiative and enthusiasm and operate as an integral part of the team Willingness to learn and extend the role above and beyond the job description Someone that has good communication and engagement skills Proficient in Microsoft Office Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Murphy is recruiting for a Project Support Coordinator to work with the Finance team at Stone Cross - WA3 3JD This is a 12 month fixed term maternity cover. Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. This is a fantastic opportunity to join our Project Support team, as an Administrator. This role is a 12 month fixed term maternity cover. Take a look at the role outline and if you think you fit the bill, and want to work as a Administrator within a team that rewards performance, drives personal development and offers a great place to work delivering exciting projects, then get in touch! The ideal applicant will have responsibility for the delivery of key financial processes and administrative activities to support the project. Working in a fast-paced environment, you will be dealing with a variety of people at all levels, strong communication and organisation is key to this role. What you will be doing: Take accountability for executing key finance and project processes (raising requisitions, GRN orders, reporting status) associated with ordering materials, resources and plant Work alongside Site managers with key weekly paid and agency labour processes (e.g. timesheet collection, coding, collecting overtime requests) Use the chosen accounting system for processing project transactions and running reports Run weekly management order reports, review and attend meetings with the Project Manager, Quantity Surveyor where required Highlight and escalate to the Project Manager on interventions required on Site where there is lack of process compliance by site personnel that would risk financial accuracy of the project numbers Promote a culture of Continuous Improvement and of sharing best practice amongst the team What we are looking for: Relevant experience in a transaction process role (AP, purchase ledger, procurement, finance) and/or broad business administration position Experience working in the construction industry or similar may be beneficial Good at building relationships High levels of emotional intelligence Working knowledge of MS Office, and a general competence with systems Located at WA3 3JD
Feb 27, 2026
Full time
Murphy is recruiting for a Project Support Coordinator to work with the Finance team at Stone Cross - WA3 3JD This is a 12 month fixed term maternity cover. Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. This is a fantastic opportunity to join our Project Support team, as an Administrator. This role is a 12 month fixed term maternity cover. Take a look at the role outline and if you think you fit the bill, and want to work as a Administrator within a team that rewards performance, drives personal development and offers a great place to work delivering exciting projects, then get in touch! The ideal applicant will have responsibility for the delivery of key financial processes and administrative activities to support the project. Working in a fast-paced environment, you will be dealing with a variety of people at all levels, strong communication and organisation is key to this role. What you will be doing: Take accountability for executing key finance and project processes (raising requisitions, GRN orders, reporting status) associated with ordering materials, resources and plant Work alongside Site managers with key weekly paid and agency labour processes (e.g. timesheet collection, coding, collecting overtime requests) Use the chosen accounting system for processing project transactions and running reports Run weekly management order reports, review and attend meetings with the Project Manager, Quantity Surveyor where required Highlight and escalate to the Project Manager on interventions required on Site where there is lack of process compliance by site personnel that would risk financial accuracy of the project numbers Promote a culture of Continuous Improvement and of sharing best practice amongst the team What we are looking for: Relevant experience in a transaction process role (AP, purchase ledger, procurement, finance) and/or broad business administration position Experience working in the construction industry or similar may be beneficial Good at building relationships High levels of emotional intelligence Working knowledge of MS Office, and a general competence with systems Located at WA3 3JD
