Location: Manchester City Centre (Hybrid) Salary: £30,000 + Excellent Benefits SF Partners are working with a highly regarded, fast-growing legal firm in Manchester to recruit a Billing Coordinator into their expanding finance team. This is a fantastic opportunity to join a professional services environment where you'll work closely with senior stakeholders and play a key role in the billing function. The Role: Raising and managing sales ledger invoices Handling billing queries from fee earners Managing billing workflows and chasing approvals Advising partners on billing processes and financial procedures About You: Experience in billing (legal experience highly desirable) Strong understanding of VAT Confident communicator, comfortable working with senior stakeholders Highly organised with strong attention to detail Why Apply? Growing business with excellent progression opportunities Hybrid working (typically 3 days in office) Strong benefits package including bonus leave and birthday off Fast-paced, collaborative environment If you're looking for a step up into a more commercial, stakeholder-facing billing role, this is a great opportunity.
Apr 07, 2026
Full time
Location: Manchester City Centre (Hybrid) Salary: £30,000 + Excellent Benefits SF Partners are working with a highly regarded, fast-growing legal firm in Manchester to recruit a Billing Coordinator into their expanding finance team. This is a fantastic opportunity to join a professional services environment where you'll work closely with senior stakeholders and play a key role in the billing function. The Role: Raising and managing sales ledger invoices Handling billing queries from fee earners Managing billing workflows and chasing approvals Advising partners on billing processes and financial procedures About You: Experience in billing (legal experience highly desirable) Strong understanding of VAT Confident communicator, comfortable working with senior stakeholders Highly organised with strong attention to detail Why Apply? Growing business with excellent progression opportunities Hybrid working (typically 3 days in office) Strong benefits package including bonus leave and birthday off Fast-paced, collaborative environment If you're looking for a step up into a more commercial, stakeholder-facing billing role, this is a great opportunity.
We're currently recruiting on behalf of our well-established, Halifax-based client who is looking to bring in a Customer Account Manager to join their team on a 12-month FTC . This is a great opportunity for someone who enjoys building relationships, delivering excellent service, and playing a key role in customer retention and satisfaction. Salary - upto 28,000 Your responsibilities: Manage a portfolio of customers, focusing on engagement, satisfaction and retention Build strong relationships through regular contact and proactive communication Support onboarding of new customers Identify at-risk accounts and take action to improve retention Monitor customer activity Work closely with internal teams to improve the customer experience Review feedback to spot trends and improvements Keep accurate records of customer interactions and updates Support customers with renewals About you: Strong communication and relationship-building skills Organised with good attention to detail Proactive approach with the ability to manage multiple accounts If this role sounds of interest please email your CV to (url removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 07, 2026
Full time
We're currently recruiting on behalf of our well-established, Halifax-based client who is looking to bring in a Customer Account Manager to join their team on a 12-month FTC . This is a great opportunity for someone who enjoys building relationships, delivering excellent service, and playing a key role in customer retention and satisfaction. Salary - upto 28,000 Your responsibilities: Manage a portfolio of customers, focusing on engagement, satisfaction and retention Build strong relationships through regular contact and proactive communication Support onboarding of new customers Identify at-risk accounts and take action to improve retention Monitor customer activity Work closely with internal teams to improve the customer experience Review feedback to spot trends and improvements Keep accurate records of customer interactions and updates Support customers with renewals About you: Strong communication and relationship-building skills Organised with good attention to detail Proactive approach with the ability to manage multiple accounts If this role sounds of interest please email your CV to (url removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Job Title: Sales Support Coordinator Location: Crawley Length: 12 Month Fixed Term Contract Hybrid Set up: Office Based Role Overview: The Sales Support Coordinator helps support the sales team by managing customer accounts, coordinating projects, and organising meetings and training sessions. The role focuses on keeping things running smoothly between customers and internal teams, ensuring good communication and timely delivery of tasks. Profile of the Ideal Candidate: The ideal candidate is proactive, detail-oriented, and comfortable working in a role that bridges sales, operations, and customer service. They are confident coordinating across teams, managing schedules, and ensuring a smooth experience for clients from initial engagement through to implementation and ongoing support. Key Responsibilities: Support sales teams with customer account management Coordinate implementation and onboarding activities Schedule meetings, training sessions, and appointments Communicate with customers and internal teams Track progress and help meet deadlines Handle general administrative and sales support tasks Key Skills: Customer service or sales support experience Strong organisation and multitasking skills Good communication skills Confident using Microsoft Office (Excel, Word, Outlook, PowerPoint) Ability to work to deadlines
Apr 07, 2026
Full time
Job Title: Sales Support Coordinator Location: Crawley Length: 12 Month Fixed Term Contract Hybrid Set up: Office Based Role Overview: The Sales Support Coordinator helps support the sales team by managing customer accounts, coordinating projects, and organising meetings and training sessions. The role focuses on keeping things running smoothly between customers and internal teams, ensuring good communication and timely delivery of tasks. Profile of the Ideal Candidate: The ideal candidate is proactive, detail-oriented, and comfortable working in a role that bridges sales, operations, and customer service. They are confident coordinating across teams, managing schedules, and ensuring a smooth experience for clients from initial engagement through to implementation and ongoing support. Key Responsibilities: Support sales teams with customer account management Coordinate implementation and onboarding activities Schedule meetings, training sessions, and appointments Communicate with customers and internal teams Track progress and help meet deadlines Handle general administrative and sales support tasks Key Skills: Customer service or sales support experience Strong organisation and multitasking skills Good communication skills Confident using Microsoft Office (Excel, Word, Outlook, PowerPoint) Ability to work to deadlines
Sales Coordinator Salary £29,000 plus bonus - Location - Kentish Town Hours 9/6 - Monday to Friday with the opportunity to work from home one day a week. Are you a motivated, organised and energetic multi-tasker with experience in merchandising? Would you like to work for a fun and friendly promotional merchandise company who supply to numerous businesses across the UK? If yes, then I've got the perfect role for you. They are looking for a motivated, organised, and energetic multi-tasker to join them as their Sales Coordinator. You will be supporting the Account Director. In the role of Sales Coordinator, you will provide vital all-round support to the Account Manager and team of Sales Account Managers. The role involves PA duties, general administration and order confirmations. Assist with sourcing products and producing artwork for the in-house design team. Updating the database and sourcing new ethical suppliers. This is a rare opportunity to develop a wide range of customer service skills to the highest level. The ideal candidate will be admin focused, ideally have sales admin experience or merchandising. Confidence with excellent customer service skills a must! Thank you for your interest in the above position. Whilst we'd love to get back to everyone who applies to our roles, we are a small team so will only be in touch if your application is successful. In the meantime, you can view our other permanent and temporary vacancies here on the website and we wish you all the best in your job search Bis Recruit
Apr 07, 2026
Full time
Sales Coordinator Salary £29,000 plus bonus - Location - Kentish Town Hours 9/6 - Monday to Friday with the opportunity to work from home one day a week. Are you a motivated, organised and energetic multi-tasker with experience in merchandising? Would you like to work for a fun and friendly promotional merchandise company who supply to numerous businesses across the UK? If yes, then I've got the perfect role for you. They are looking for a motivated, organised, and energetic multi-tasker to join them as their Sales Coordinator. You will be supporting the Account Director. In the role of Sales Coordinator, you will provide vital all-round support to the Account Manager and team of Sales Account Managers. The role involves PA duties, general administration and order confirmations. Assist with sourcing products and producing artwork for the in-house design team. Updating the database and sourcing new ethical suppliers. This is a rare opportunity to develop a wide range of customer service skills to the highest level. The ideal candidate will be admin focused, ideally have sales admin experience or merchandising. Confidence with excellent customer service skills a must! Thank you for your interest in the above position. Whilst we'd love to get back to everyone who applies to our roles, we are a small team so will only be in touch if your application is successful. In the meantime, you can view our other permanent and temporary vacancies here on the website and we wish you all the best in your job search Bis Recruit
Senior Payroll Grimsby Competitive Salary Are you an experienced Payroll Professional looking for your next challenge? Chase & Holland are delighted to be partnering with a fast-growing, PE-backed logistics and distribution business in Grimsby. This is an exciting opportunity to join a friendly, supportive team where your expertise will make a real impact click apply for full job details
Apr 07, 2026
Full time
Senior Payroll Grimsby Competitive Salary Are you an experienced Payroll Professional looking for your next challenge? Chase & Holland are delighted to be partnering with a fast-growing, PE-backed logistics and distribution business in Grimsby. This is an exciting opportunity to join a friendly, supportive team where your expertise will make a real impact click apply for full job details
Hours Monday Friday, 8:30am 17:00pm Salary - Up to £33,000 pa 22 Holiday Days plus Bank Holidays Employee discounts via Perkbox Life Insurance Parking on site Cycle to work scheme Access to a virtual GP & access to a health & wellbeing app Here at Apleona we're currently looking to recruit a Payroll Coordinator ; working closely with the HR Shared Services Team Leader you will process the monthly payroll click apply for full job details
Apr 07, 2026
Full time
Hours Monday Friday, 8:30am 17:00pm Salary - Up to £33,000 pa 22 Holiday Days plus Bank Holidays Employee discounts via Perkbox Life Insurance Parking on site Cycle to work scheme Access to a virtual GP & access to a health & wellbeing app Here at Apleona we're currently looking to recruit a Payroll Coordinator ; working closely with the HR Shared Services Team Leader you will process the monthly payroll click apply for full job details
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Apr 07, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Cycling Co-ordinator - S26 - Accommodation Available - Opportunities in Greece & Turkey Reports to: Head of Cycling & Operations Manager Would you like the opportunity to combine your love of cycling and travelling? Mark Warner invites you to join our team as a Cycling Coordinator, where your passion becomes your job and your workplace becomes the open road! Located in stunning locations across the Mediterranean, our resort offers a haven for enthusiasts like you. The terrain, topography, and tranquil roads that surround our beach resorts offer an array of fantastic cycling opportunities for both our staff and guests. As Cycling Coordinator, you'll be an integral part of our land sports operations. Your responsibilities will include organising bicycle rentals for private hire, leading group tours for road cycling and mountain biking, and ensuring an exceptional experience for all of our guests. Our guided tours cater to varying skill levels and physicality, ranging from easy to challenging with routes spanning distances of 5 to 105 kilometres. With our cycling program continuously expanding, you will find your role exciting and diverse. And it's not just about cycling and stunning locations; it's the people who make our team exceptional. Join a community of like-minded individuals who share your enthusiasm for outdoor sport. You'll forge lifelong friendships, create long-lasting memories, and be part of a team that feels like a family. Requirements Keen cyclist with a good level of fitness Experience maintaining a bicycle or fleet of bicycles Valid first aid certificate UK/EU passport holder UK National Insurance or EU Social Security number UK/EU bank account Main Responsibilities Lead guided tours over a variety of terrain, distance and intensity Greet guests at the cycling centre, inform them of our services available, sign out bicycles and ensure they are safe Monitor and maintain a fleet of road and mountain bikes Follow the Mark Warner standard operating procedures Maintain an excellent standard of customer service Please note this job description is a general overview of the role, please see our full job description for more details. Package Mark Warner ensures that all your needs are met for a successful season in the sun! We are always looking to enhance our staff benefits so to ensure our package is up to date, please see our website, or contact the recruitment department.
Apr 07, 2026
Full time
Cycling Co-ordinator - S26 - Accommodation Available - Opportunities in Greece & Turkey Reports to: Head of Cycling & Operations Manager Would you like the opportunity to combine your love of cycling and travelling? Mark Warner invites you to join our team as a Cycling Coordinator, where your passion becomes your job and your workplace becomes the open road! Located in stunning locations across the Mediterranean, our resort offers a haven for enthusiasts like you. The terrain, topography, and tranquil roads that surround our beach resorts offer an array of fantastic cycling opportunities for both our staff and guests. As Cycling Coordinator, you'll be an integral part of our land sports operations. Your responsibilities will include organising bicycle rentals for private hire, leading group tours for road cycling and mountain biking, and ensuring an exceptional experience for all of our guests. Our guided tours cater to varying skill levels and physicality, ranging from easy to challenging with routes spanning distances of 5 to 105 kilometres. With our cycling program continuously expanding, you will find your role exciting and diverse. And it's not just about cycling and stunning locations; it's the people who make our team exceptional. Join a community of like-minded individuals who share your enthusiasm for outdoor sport. You'll forge lifelong friendships, create long-lasting memories, and be part of a team that feels like a family. Requirements Keen cyclist with a good level of fitness Experience maintaining a bicycle or fleet of bicycles Valid first aid certificate UK/EU passport holder UK National Insurance or EU Social Security number UK/EU bank account Main Responsibilities Lead guided tours over a variety of terrain, distance and intensity Greet guests at the cycling centre, inform them of our services available, sign out bicycles and ensure they are safe Monitor and maintain a fleet of road and mountain bikes Follow the Mark Warner standard operating procedures Maintain an excellent standard of customer service Please note this job description is a general overview of the role, please see our full job description for more details. Package Mark Warner ensures that all your needs are met for a successful season in the sun! We are always looking to enhance our staff benefits so to ensure our package is up to date, please see our website, or contact the recruitment department.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion. Job Purpose Supports the accurate and timely setup of all promotions and pricing changes within Trading Systems. Provide administrative, data and process support to the Pricing & Promotions team, improving accuracy and reducing risk. Reporting to - Promotions Manager Key Accountabilities Set up promotional events accurately in our trading and retail systems, ensuring correct mechanics, dates and funding. Maintain promotional data, checking for errors and escalating issues as needed. Support the Pricing & Promotions team with documentation, data entry and validation tasks. Assist with weekly price checks, promo reviews and reporting packs. Upload and validate product lists, promotion mechanics, store groups and funding details. Ensure the promotions calendar and supporting documentation are accurate and up to date. Liaise with Trading Assistants, Category Teams and Demand Planning to gather information and resolve queries. Support continuous improvement by updating templates and identifying errors or process gaps. Generic Responsibilities Ensure compliance with "The Blakemore Way" and appropriate levels of the competency framework. Maintain employee and organisational confidentiality in line with the Data Protection Act. Demonstrate commitment to equality and diversity. Comply with Health and Safety responsibilities in line with the Company Health, Safety and Environmental Policy. Comply with all other policy and legal requirements in relation to role. Key Knowledge, Skills, Experience and Qualifications Required Good Excel skills. High attention to detail and organised approach. Comfortable working with data and structured processes. Strong communication skills, able to work with multiple teams. Willingness to learn pricing systems and promotional processes. Positive attitude, reliable and able to follow structured routines. You may have experience of the following: Promotions Coordinator, Pricing & Promotions Administrator, Commercial Assistant, Trading Support Assistant, Retail Promotions Officer, Promotional Data Assistant, Pricing Administrator, Marketing Promotions Assistant, Commercial Data Coordinator, Promotions Setup Assistant, and Category Support Assistant.REF-
Apr 07, 2026
Full time
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion. Job Purpose Supports the accurate and timely setup of all promotions and pricing changes within Trading Systems. Provide administrative, data and process support to the Pricing & Promotions team, improving accuracy and reducing risk. Reporting to - Promotions Manager Key Accountabilities Set up promotional events accurately in our trading and retail systems, ensuring correct mechanics, dates and funding. Maintain promotional data, checking for errors and escalating issues as needed. Support the Pricing & Promotions team with documentation, data entry and validation tasks. Assist with weekly price checks, promo reviews and reporting packs. Upload and validate product lists, promotion mechanics, store groups and funding details. Ensure the promotions calendar and supporting documentation are accurate and up to date. Liaise with Trading Assistants, Category Teams and Demand Planning to gather information and resolve queries. Support continuous improvement by updating templates and identifying errors or process gaps. Generic Responsibilities Ensure compliance with "The Blakemore Way" and appropriate levels of the competency framework. Maintain employee and organisational confidentiality in line with the Data Protection Act. Demonstrate commitment to equality and diversity. Comply with Health and Safety responsibilities in line with the Company Health, Safety and Environmental Policy. Comply with all other policy and legal requirements in relation to role. Key Knowledge, Skills, Experience and Qualifications Required Good Excel skills. High attention to detail and organised approach. Comfortable working with data and structured processes. Strong communication skills, able to work with multiple teams. Willingness to learn pricing systems and promotional processes. Positive attitude, reliable and able to follow structured routines. You may have experience of the following: Promotions Coordinator, Pricing & Promotions Administrator, Commercial Assistant, Trading Support Assistant, Retail Promotions Officer, Promotional Data Assistant, Pricing Administrator, Marketing Promotions Assistant, Commercial Data Coordinator, Promotions Setup Assistant, and Category Support Assistant.REF-
MHP Group is the integrated communications agency built for the Networked Age - a world that's increasingly connected, complex, polarised and activist. We lead the way in the application of behavioural science to solve communications challenges. We create strategies and multichannel campaigns to engage every audience, from consumer to policy maker, and from stakeholder to shareholder. With 230 experts in London, we are trusted by many of the world's leading businesses and brands. Our specialist teams include Brand & Reputation, Corporate Advisory & Capital Markets, Public Affairs, Strategic Media, Crisis & Risk, Change & Employee Engagement, Health, Financial Services, Technology, Mischief and Studio La Plage. The role We are looking for an enthusiastic People Coordinator, to work closely with the Head of People and People Advisor to deliver an efficient and effective HR service to employees throughout the employee lifecycle. The role provides first line HR support to employees and managers across the agency, is the first point of contact for the People Team and plays a key role in ensuring a positive employee experience by delivering timely, accurate and supportive HR guidance. Responsibilities Employee Lifecycle & People Administration Onboarding: Lead and manage the end-to-end onboarding experience for all new joiners, including pre-joining communications, first-day induction delivery, one-month check-ins, and coordination of quarterly all-agency induction sessions Probation Period Management: Partner with the People Advisor and line managers to support and track probation periods for new joiners, including setting reminders and ensuring timely reviews Internships & Work Experience: Take full ownership of internship and work experience programmes, managing the process from initial coordination through to completion Freelancer Management: Oversee the end-to-end freelancer process, collaborating with relevant teams to ensure IR35 compliance and timely processing and payment of invoices Maintain accurate and up-to-date employee records across systems (e.g. Maconomy and personnel files), ensuring data integrity and compliance Compensation & Contract Changes: Following approval of promotions and pay adjustments, prepare and issue change letters, contract amendments, or updated contracts, and notify Payroll accordingly Benefits Administration: Coordinate and manage employee benefits in a timely and accurate manner, including season ticket loans, private medical insurance, and Cycle to Work scheme applications Absence Tracking: Monitor and maintain accurate records of employee absences, including sick leave and family leave, ensuring appropriate documentation and reporting Leaver process: Manage the full offboarding process, including administration, payroll notifications, employee file updates, exit interview tracking, and handling reference requests from future employers Exit Interviews: Hold Exit Interviews for all mid/junior staff and update quarterly reports accordingly, flagging any issues to Head of People Payroll Payroll Coordination: Support the end-to-end payroll process, ensuring all employee data (e.g. new starters, leavers, salary changes, bonuses, and deductions) is accurate and submitted to Next 15 Payroll within required deadlines Data Accuracy & Compliance: Maintain accurate payroll records and ensure all changes are processed in line with company policies and statutory requirements Payroll Queries: Act as a first point of contact for employee payroll queries, liaising with the Next 15 Payroll team to resolve issues in a timely and professional manner Reporting & Reconciliation: Assist with payroll reporting and reconciliation activities, ensuring any discrepancies are identified and resolved promptly Learning and Development Work with the People Advisor in scheduling learning sessions and managing logistics; including sending reminders, tracking attendance and liaising with external providers DEI Support the HR team in championing a more diverse and inclusive workplace by promoting initiatives, ways of working and behaviours that drive positive change Contribute as part of the integration team to support and help lead employee wellbeing initiatives, fostering collaboration across practices Policy and Working Practices Maintain and regularly update organisational charts to reflect current business structure on the intranet 'The Fount' Ensure all data is up to date and accurate on Maconomy and 'The Fount' HR process and policies: good understanding of the HR policies and processes and advise employees of the guidelines where appropriate Ownership and maintenance of the HR shared drive, ensuring Data Protection/GDPR obligations are met HR queries and query resolution: Effective management of all People Team email enquires, with first line HR advice on policies, processes or elevate more complicated queries to either People Advisor or Head of People Maintenance of the HR tracker ensuring it's reviewed weekly and up to date on all live processes People Projects and Operational Support Support the development and roll out of People projects across the agency to support the People agenda We're looking for someone who: Has experience and/or interest in working within a People department Has strong and demonstrable administration experience, including an excellent attention to detail Has excellent communication skills (verbal and written) with any level and at all times Is flexible and can adapt their personal communication style to a wide variety of stakeholders Has a desire for continual improvements and is adaptable to change Is able to work under pressure and with urgency when required Has a 'can do' attitude in a busy, fast paced environment, with a friendly and approachable manner Is willing to 'roll their sleeves up' and adds to the positive team spirit even when the task may fall outside of their job spec Is proactive and uses their initiative. Is able to self-manage their time and tasks, but knows when to elevate when necessary Is comfortable dealing with extremely confidential information and exercising discretion at all times And in return, we offer: Excellent starting salary with annual reviews 25 days holiday allowance (+ bank holidays), a day off to celebrate your Birthday, 'Time4U' every month and office Christmas closure Matched pension contributions (up to 5%) Life Assurance Private Medical Insurance Employee Assistance Programme Season ticket loans and Cycle to work scheme Gym &Shopping discounts Access to our Learning Academy to support your career and personal growth Hybrid (up to 2 days remote working per week) 'Work from Anywhere' one week per year Click here to see the full list of Our benefits - MHP Group () Here at MHP Group, we are committed to creating an inclusive and a diverse workforce.
Apr 07, 2026
Full time
MHP Group is the integrated communications agency built for the Networked Age - a world that's increasingly connected, complex, polarised and activist. We lead the way in the application of behavioural science to solve communications challenges. We create strategies and multichannel campaigns to engage every audience, from consumer to policy maker, and from stakeholder to shareholder. With 230 experts in London, we are trusted by many of the world's leading businesses and brands. Our specialist teams include Brand & Reputation, Corporate Advisory & Capital Markets, Public Affairs, Strategic Media, Crisis & Risk, Change & Employee Engagement, Health, Financial Services, Technology, Mischief and Studio La Plage. The role We are looking for an enthusiastic People Coordinator, to work closely with the Head of People and People Advisor to deliver an efficient and effective HR service to employees throughout the employee lifecycle. The role provides first line HR support to employees and managers across the agency, is the first point of contact for the People Team and plays a key role in ensuring a positive employee experience by delivering timely, accurate and supportive HR guidance. Responsibilities Employee Lifecycle & People Administration Onboarding: Lead and manage the end-to-end onboarding experience for all new joiners, including pre-joining communications, first-day induction delivery, one-month check-ins, and coordination of quarterly all-agency induction sessions Probation Period Management: Partner with the People Advisor and line managers to support and track probation periods for new joiners, including setting reminders and ensuring timely reviews Internships & Work Experience: Take full ownership of internship and work experience programmes, managing the process from initial coordination through to completion Freelancer Management: Oversee the end-to-end freelancer process, collaborating with relevant teams to ensure IR35 compliance and timely processing and payment of invoices Maintain accurate and up-to-date employee records across systems (e.g. Maconomy and personnel files), ensuring data integrity and compliance Compensation & Contract Changes: Following approval of promotions and pay adjustments, prepare and issue change letters, contract amendments, or updated contracts, and notify Payroll accordingly Benefits Administration: Coordinate and manage employee benefits in a timely and accurate manner, including season ticket loans, private medical insurance, and Cycle to Work scheme applications Absence Tracking: Monitor and maintain accurate records of employee absences, including sick leave and family leave, ensuring appropriate documentation and reporting Leaver process: Manage the full offboarding process, including administration, payroll notifications, employee file updates, exit interview tracking, and handling reference requests from future employers Exit Interviews: Hold Exit Interviews for all mid/junior staff and update quarterly reports accordingly, flagging any issues to Head of People Payroll Payroll Coordination: Support the end-to-end payroll process, ensuring all employee data (e.g. new starters, leavers, salary changes, bonuses, and deductions) is accurate and submitted to Next 15 Payroll within required deadlines Data Accuracy & Compliance: Maintain accurate payroll records and ensure all changes are processed in line with company policies and statutory requirements Payroll Queries: Act as a first point of contact for employee payroll queries, liaising with the Next 15 Payroll team to resolve issues in a timely and professional manner Reporting & Reconciliation: Assist with payroll reporting and reconciliation activities, ensuring any discrepancies are identified and resolved promptly Learning and Development Work with the People Advisor in scheduling learning sessions and managing logistics; including sending reminders, tracking attendance and liaising with external providers DEI Support the HR team in championing a more diverse and inclusive workplace by promoting initiatives, ways of working and behaviours that drive positive change Contribute as part of the integration team to support and help lead employee wellbeing initiatives, fostering collaboration across practices Policy and Working Practices Maintain and regularly update organisational charts to reflect current business structure on the intranet 'The Fount' Ensure all data is up to date and accurate on Maconomy and 'The Fount' HR process and policies: good understanding of the HR policies and processes and advise employees of the guidelines where appropriate Ownership and maintenance of the HR shared drive, ensuring Data Protection/GDPR obligations are met HR queries and query resolution: Effective management of all People Team email enquires, with first line HR advice on policies, processes or elevate more complicated queries to either People Advisor or Head of People Maintenance of the HR tracker ensuring it's reviewed weekly and up to date on all live processes People Projects and Operational Support Support the development and roll out of People projects across the agency to support the People agenda We're looking for someone who: Has experience and/or interest in working within a People department Has strong and demonstrable administration experience, including an excellent attention to detail Has excellent communication skills (verbal and written) with any level and at all times Is flexible and can adapt their personal communication style to a wide variety of stakeholders Has a desire for continual improvements and is adaptable to change Is able to work under pressure and with urgency when required Has a 'can do' attitude in a busy, fast paced environment, with a friendly and approachable manner Is willing to 'roll their sleeves up' and adds to the positive team spirit even when the task may fall outside of their job spec Is proactive and uses their initiative. Is able to self-manage their time and tasks, but knows when to elevate when necessary Is comfortable dealing with extremely confidential information and exercising discretion at all times And in return, we offer: Excellent starting salary with annual reviews 25 days holiday allowance (+ bank holidays), a day off to celebrate your Birthday, 'Time4U' every month and office Christmas closure Matched pension contributions (up to 5%) Life Assurance Private Medical Insurance Employee Assistance Programme Season ticket loans and Cycle to work scheme Gym &Shopping discounts Access to our Learning Academy to support your career and personal growth Hybrid (up to 2 days remote working per week) 'Work from Anywhere' one week per year Click here to see the full list of Our benefits - MHP Group () Here at MHP Group, we are committed to creating an inclusive and a diverse workforce.
Role - Sales Coordinator (No Sales!) Location: Manchester (Office-Based) - Hybrid available after qualifying period Salary: £25,000-£29,000 (DOE) Employment Type: Full-time, Permanent Hours: - Flexi working, 7.30am-4pm 8.30-5pm 9.30am-6pm Looking to kick-start your career in a fast-moving, international industry? Reed are currently working with an international logistics company who are looking to recruit a Junior Sales Coordinator role. The role will involve lots of administration and customer service and is the ideal position for a graduate/junior candidate eager to build a career. This is far more than an admin role. As a Sales Coordinator, you will play a key part in keeping our operations running smoothly and ensuring our customers receive world-class service. Role responsibilities: Processing customer orders Providing accurate quotes in line with SLA's s Managing customer accounts and providing excellent customer service Acting as a primary point of contact for queries and updates Working closely with our external sales teams Joining client calls and meetings to gain real-world insight Researching trade journals Monitoring local and industry developments Who We're Looking For We don't expect years of experience, we value attitude, ambition, and potential. This role is perfect for someone eager to learn, develop, and grow within a global organisation. You'll thrive here if you are: A confident communicator - comfortable speaking with customers over the phone Tech-savvy - familiar with Microsoft Office and ready to learn our internal systems Proactive and responsible - happy to work independently while supporting the wider team Eager to learn -If you bring the right energy and willingness to grow, full training will be provided.
Apr 07, 2026
Full time
Role - Sales Coordinator (No Sales!) Location: Manchester (Office-Based) - Hybrid available after qualifying period Salary: £25,000-£29,000 (DOE) Employment Type: Full-time, Permanent Hours: - Flexi working, 7.30am-4pm 8.30-5pm 9.30am-6pm Looking to kick-start your career in a fast-moving, international industry? Reed are currently working with an international logistics company who are looking to recruit a Junior Sales Coordinator role. The role will involve lots of administration and customer service and is the ideal position for a graduate/junior candidate eager to build a career. This is far more than an admin role. As a Sales Coordinator, you will play a key part in keeping our operations running smoothly and ensuring our customers receive world-class service. Role responsibilities: Processing customer orders Providing accurate quotes in line with SLA's s Managing customer accounts and providing excellent customer service Acting as a primary point of contact for queries and updates Working closely with our external sales teams Joining client calls and meetings to gain real-world insight Researching trade journals Monitoring local and industry developments Who We're Looking For We don't expect years of experience, we value attitude, ambition, and potential. This role is perfect for someone eager to learn, develop, and grow within a global organisation. You'll thrive here if you are: A confident communicator - comfortable speaking with customers over the phone Tech-savvy - familiar with Microsoft Office and ready to learn our internal systems Proactive and responsible - happy to work independently while supporting the wider team Eager to learn -If you bring the right energy and willingness to grow, full training will be provided.
Reports To:Group Marketing Director, Europe & APAC - Northstar Travel Group Teams responsible for:Buyer Relations Team, telemarketing staff Products responsible for:Northstar events mainly in Europe, plus USA and Asia Pacific Direct Reports:Account Manager, Buyer Relations team and temporary telesales staff Works with:Senior management plus event, marketing, hosted buyer, data and sales teams Office Location:London, hybrid working About Northstar Northstar Travel Group is the leading business-to-business media company providing information and marketing solutions for the global travel industry. The company owns 14 media brands connecting 1.3M industry professionals through a comprehensive portfolio of digital, social, print and more than 100 events in 13 countries. Purpose The role is responsible for recruitment and engagement of senior-level buyers for Northstar Travel Media across its events / products: Recruit delegates both personally and via the buyer relations team / telemarketing team. On-going relationship management of buyers with the aim of securing them at Northstar events. Is responsible for building, updating, cleaning & maintaining buyer databases for this purpose. Leads the buyer relations and telesales team including recruitment, training, budgets and hitting KPIs. Supports the hosted buyer and event team to deliver the delegate programmes in the lead up to and onsite at the events. Reports numbers and targets accurately on a regular basis. Key accountabilities Is responsible for delivery of agreed hosted buyer and delegate attendees and uses necessary strategy and tactics to deliver targets. Ownership of the hosted buyer / event delegate databases including liaising with the data team to request and return data for the campaigns. Manages buyer relations team to strategically find and recruit buyers to Northstar events throughout the year. To plan and manage resource as and when required. To ensure team is trained, understands the product/show, that data is handled correctly and within GDPR guidelines. This includes overseeing the team's day to day activities and regular 121s. Is responsible for the recruitment budget including temporary staff and incentives and ensuring spend is within limits. Is responsible for group coordinator recruitment including all necessary documentation, administration and reporting for this channel. To manage the relationship with the external qualifier (if using) and being the qualifier of last resort if either the external qualifier or HB recruitment team are unable to reach a decision on suitability of buyer. Has personal target and is responsible for actively making calls during campaigns to reach this target. Looks to deliver the highest standard of quality in inbound and outbound calls via the team. Assists hosted buyer & event teams to drive appointment numbers on request, and where necessary, exhibitor or sponsors appointments to fill any shortfall. Supporting the hosted buyer & event teams to deliver the programme in the lead up to and onsite at the events. Reporting numbers and targets on a regular basis. Is responsible for vetting buyers across the events based on each event's buyer criteria. Is involved with advisory boards, workshops and other events as required. Works closely with the marketing, sales, data, operations, and hosted buyer teams to achieve goals, feeding any industry knowledge back to the departments. Researching and canvassing for new business. Representing the events by attending many relevant industry events to ensure targets are met, industry expertise is expanded, and industry networks are rapidly developed. SUCCESS MEASURES A proven understanding of and commitment to, growing the hosted and other delegate programmes through a business development approach. Ability to manage and distribute data in a priority order. Able to plan and work to a sales strategy. Shows ability to think creatively to find solutions to reach targets. Shows exemplary work ethos and actively gets 'stuck in' by making calls to drive numbers at times when resource is low / falling behind targets. Strong project and time management abilities when required to juggle campaigns at similar times. Excellent communication skills - verbal and written. Ability to respond quickly when solving problems or complaints. During live campaigns and events where a telesales team is available, a minimum of 25% of your time is spent on making delegate recruitment calls within the managerial role. During small events, and with no telesales team, 75-100% of your time is spent on making delegate recruitment calls. BEHAVIOURS AND KNOWLEDGE Highly organised with significant attention to detail. Proven ability to manage a heavy workload and conflicting deadlines. Self-motivated and able to lead team by example. Team player. Good data knowledge and abilities. In-depth knowledge of all the technology required for this role including registration systems, diary systems and telephone systems. Understanding USPs and benefits of own and competitor products. Monitor competitor offering and websites to seek out new ideas. Understanding market trends and developments to maximise sales opportunities. Please send your cover letter and your resume to . We offer a competitive compensation package, strong benefits and a dynamic and exciting culture.
Apr 07, 2026
Full time
Reports To:Group Marketing Director, Europe & APAC - Northstar Travel Group Teams responsible for:Buyer Relations Team, telemarketing staff Products responsible for:Northstar events mainly in Europe, plus USA and Asia Pacific Direct Reports:Account Manager, Buyer Relations team and temporary telesales staff Works with:Senior management plus event, marketing, hosted buyer, data and sales teams Office Location:London, hybrid working About Northstar Northstar Travel Group is the leading business-to-business media company providing information and marketing solutions for the global travel industry. The company owns 14 media brands connecting 1.3M industry professionals through a comprehensive portfolio of digital, social, print and more than 100 events in 13 countries. Purpose The role is responsible for recruitment and engagement of senior-level buyers for Northstar Travel Media across its events / products: Recruit delegates both personally and via the buyer relations team / telemarketing team. On-going relationship management of buyers with the aim of securing them at Northstar events. Is responsible for building, updating, cleaning & maintaining buyer databases for this purpose. Leads the buyer relations and telesales team including recruitment, training, budgets and hitting KPIs. Supports the hosted buyer and event team to deliver the delegate programmes in the lead up to and onsite at the events. Reports numbers and targets accurately on a regular basis. Key accountabilities Is responsible for delivery of agreed hosted buyer and delegate attendees and uses necessary strategy and tactics to deliver targets. Ownership of the hosted buyer / event delegate databases including liaising with the data team to request and return data for the campaigns. Manages buyer relations team to strategically find and recruit buyers to Northstar events throughout the year. To plan and manage resource as and when required. To ensure team is trained, understands the product/show, that data is handled correctly and within GDPR guidelines. This includes overseeing the team's day to day activities and regular 121s. Is responsible for the recruitment budget including temporary staff and incentives and ensuring spend is within limits. Is responsible for group coordinator recruitment including all necessary documentation, administration and reporting for this channel. To manage the relationship with the external qualifier (if using) and being the qualifier of last resort if either the external qualifier or HB recruitment team are unable to reach a decision on suitability of buyer. Has personal target and is responsible for actively making calls during campaigns to reach this target. Looks to deliver the highest standard of quality in inbound and outbound calls via the team. Assists hosted buyer & event teams to drive appointment numbers on request, and where necessary, exhibitor or sponsors appointments to fill any shortfall. Supporting the hosted buyer & event teams to deliver the programme in the lead up to and onsite at the events. Reporting numbers and targets on a regular basis. Is responsible for vetting buyers across the events based on each event's buyer criteria. Is involved with advisory boards, workshops and other events as required. Works closely with the marketing, sales, data, operations, and hosted buyer teams to achieve goals, feeding any industry knowledge back to the departments. Researching and canvassing for new business. Representing the events by attending many relevant industry events to ensure targets are met, industry expertise is expanded, and industry networks are rapidly developed. SUCCESS MEASURES A proven understanding of and commitment to, growing the hosted and other delegate programmes through a business development approach. Ability to manage and distribute data in a priority order. Able to plan and work to a sales strategy. Shows ability to think creatively to find solutions to reach targets. Shows exemplary work ethos and actively gets 'stuck in' by making calls to drive numbers at times when resource is low / falling behind targets. Strong project and time management abilities when required to juggle campaigns at similar times. Excellent communication skills - verbal and written. Ability to respond quickly when solving problems or complaints. During live campaigns and events where a telesales team is available, a minimum of 25% of your time is spent on making delegate recruitment calls within the managerial role. During small events, and with no telesales team, 75-100% of your time is spent on making delegate recruitment calls. BEHAVIOURS AND KNOWLEDGE Highly organised with significant attention to detail. Proven ability to manage a heavy workload and conflicting deadlines. Self-motivated and able to lead team by example. Team player. Good data knowledge and abilities. In-depth knowledge of all the technology required for this role including registration systems, diary systems and telephone systems. Understanding USPs and benefits of own and competitor products. Monitor competitor offering and websites to seek out new ideas. Understanding market trends and developments to maximise sales opportunities. Please send your cover letter and your resume to . We offer a competitive compensation package, strong benefits and a dynamic and exciting culture.
Are you an experience Operations Executive / Manager within the Travel / Education Travel Industry? Do you love all things Adventure / Challenge Travel? We have the role for you! One of the UK's leading operators of challenge Travel / Events (UK & Abroad) are looking for an experience Operations and Customer Experience Manager to join their team! The Operations Manager is a senior, hands on role within the company, responsible for delivering a safe, good value experience for our university student trip participants from booking through to the successful completion of their chosen challenge. This entails overseeing the pre departure experience of participants as well as the management and booking of supplier services to ensure all trips are run safely and efficiently for all participants. The role Overseeing the overall operations / admin for scheduled trips / events Maintaining Trip Date Mapping documents to ensure all trips are planned efficiently, liaising with sales staff to ensure departure dates are optimised. Take responsibility for ensuring that trips are mapped on dates with the best value flight prices and choose the best value airlines for each routing, taking flight times, layovers, cost per person and contractual terms into account. Request, negotiate and agree trip specific quotes/contracts with airlines as early as possible, ensuring the cost per travelling participant is minimised. Take ownership of the pre departure information and support journey for all participants and ensure it is optimised (executed by the Ops and CX coordinator) Take responsibility for recruiting (advertising, interviewing, training and budgeting) for ICOs and Events Managers (treks, 3 peaks and marathons) and medics for all required trips. Provide the company's medic with a comprehensive list of all participants who have indicated a medical condition, obtain all advice in writing and provide feedback to other relevant staff where the medic determines that a participant is not fit to travel. Track departmental budget lines and provide forecasted figures on request The Person Experience in operations / administering group travel packages Building and maintaining professional relationships with suppliers Managed overseas incidents Experience with using custom CRMs Dealt with customer enquiries and complaints Experience of managing staff Travelled extensively Understanding of how travel packages are formed Strong IT literacy, especially spreadsheets Excellent written and oral communication skills Ability to deal professionally with people from different cultural contexts Creating and maintaining effective working relationships Good presentation skills Drive, ambition and a desire to hit targets and achieve results Passion for running and/or adventure travel The package A salary of circa £37,000 (depending on experience) Hybrid working - Office location in The City (St Paul Monday - Friday working hours Opportunities to Travel Interested? Please click APPLY or contact .
Apr 07, 2026
Full time
Are you an experience Operations Executive / Manager within the Travel / Education Travel Industry? Do you love all things Adventure / Challenge Travel? We have the role for you! One of the UK's leading operators of challenge Travel / Events (UK & Abroad) are looking for an experience Operations and Customer Experience Manager to join their team! The Operations Manager is a senior, hands on role within the company, responsible for delivering a safe, good value experience for our university student trip participants from booking through to the successful completion of their chosen challenge. This entails overseeing the pre departure experience of participants as well as the management and booking of supplier services to ensure all trips are run safely and efficiently for all participants. The role Overseeing the overall operations / admin for scheduled trips / events Maintaining Trip Date Mapping documents to ensure all trips are planned efficiently, liaising with sales staff to ensure departure dates are optimised. Take responsibility for ensuring that trips are mapped on dates with the best value flight prices and choose the best value airlines for each routing, taking flight times, layovers, cost per person and contractual terms into account. Request, negotiate and agree trip specific quotes/contracts with airlines as early as possible, ensuring the cost per travelling participant is minimised. Take ownership of the pre departure information and support journey for all participants and ensure it is optimised (executed by the Ops and CX coordinator) Take responsibility for recruiting (advertising, interviewing, training and budgeting) for ICOs and Events Managers (treks, 3 peaks and marathons) and medics for all required trips. Provide the company's medic with a comprehensive list of all participants who have indicated a medical condition, obtain all advice in writing and provide feedback to other relevant staff where the medic determines that a participant is not fit to travel. Track departmental budget lines and provide forecasted figures on request The Person Experience in operations / administering group travel packages Building and maintaining professional relationships with suppliers Managed overseas incidents Experience with using custom CRMs Dealt with customer enquiries and complaints Experience of managing staff Travelled extensively Understanding of how travel packages are formed Strong IT literacy, especially spreadsheets Excellent written and oral communication skills Ability to deal professionally with people from different cultural contexts Creating and maintaining effective working relationships Good presentation skills Drive, ambition and a desire to hit targets and achieve results Passion for running and/or adventure travel The package A salary of circa £37,000 (depending on experience) Hybrid working - Office location in The City (St Paul Monday - Friday working hours Opportunities to Travel Interested? Please click APPLY or contact .
Billing and Collections Coordinator Gloucester up to £30,000 Office based (flexibility for hybrid working may be available once established in post) The Company My company are within the Business Services Sector The Role The Billing & Collections Coordinator is responsible for delivering accurate and timely invoicing while maintaining well-controlled customer accounts within a high-volume service and project environment. This role ensures all jobs are billed correctly and efficiently, proactively identifying revenue opportunities and minimising revenue loss. The Billing & Collections Coordinator reviews and resolves client billing queries, conducts investigations where necessary and manages multiple priorities in a fast-paced environment to support optimal cash flow and customer satisfaction. Key Responsibilities Raise high volumes of service invoices for parts and labour with monthly volumes of approximately 1500 to 1900 transactions Review in-house generated billing to confirm pricing accuracy and alignment with completed work Apply VAT correctly in line with established procedures and guidance Produce invoices using client specific templates where required Upload invoices and supporting documentation to customer portals Issue invoices in line with customer contracts and agreed timelines Accounts Receivable Management Maintain accurate customer accounts Reconcile customer balances and investigate discrepancies Act as the primary point of contact for invoice disputes, managing queries through to full resolution Support credit control activity through account reconciliation and query clearance Maintain records to support aged debtor reporting Systems and Process Use Xero, Simpro, and Excel as core working systems Maintain clear audit trails and supporting documentation Identify opportunities to improve billing and AR processes as transaction volumes increase Your Profile Demonstratable experience in Accounts Receivable or billing, in a service or project-based business Demonstratable experience of parts and labour invoicing Confidence and capability to work with high transactional volumes Experience or understanding of project invoicing such as staged billing applications or valuations Experience operating within a group structure Experience invoicing across multiple legal entities Previous responsibility for supervising or supporting junior AR team members would be advantageous AAT qualification desirable but not essential For further information, please contact Rhian Mountjoy on or By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Apr 07, 2026
Full time
Billing and Collections Coordinator Gloucester up to £30,000 Office based (flexibility for hybrid working may be available once established in post) The Company My company are within the Business Services Sector The Role The Billing & Collections Coordinator is responsible for delivering accurate and timely invoicing while maintaining well-controlled customer accounts within a high-volume service and project environment. This role ensures all jobs are billed correctly and efficiently, proactively identifying revenue opportunities and minimising revenue loss. The Billing & Collections Coordinator reviews and resolves client billing queries, conducts investigations where necessary and manages multiple priorities in a fast-paced environment to support optimal cash flow and customer satisfaction. Key Responsibilities Raise high volumes of service invoices for parts and labour with monthly volumes of approximately 1500 to 1900 transactions Review in-house generated billing to confirm pricing accuracy and alignment with completed work Apply VAT correctly in line with established procedures and guidance Produce invoices using client specific templates where required Upload invoices and supporting documentation to customer portals Issue invoices in line with customer contracts and agreed timelines Accounts Receivable Management Maintain accurate customer accounts Reconcile customer balances and investigate discrepancies Act as the primary point of contact for invoice disputes, managing queries through to full resolution Support credit control activity through account reconciliation and query clearance Maintain records to support aged debtor reporting Systems and Process Use Xero, Simpro, and Excel as core working systems Maintain clear audit trails and supporting documentation Identify opportunities to improve billing and AR processes as transaction volumes increase Your Profile Demonstratable experience in Accounts Receivable or billing, in a service or project-based business Demonstratable experience of parts and labour invoicing Confidence and capability to work with high transactional volumes Experience or understanding of project invoicing such as staged billing applications or valuations Experience operating within a group structure Experience invoicing across multiple legal entities Previous responsibility for supervising or supporting junior AR team members would be advantageous AAT qualification desirable but not essential For further information, please contact Rhian Mountjoy on or By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.
Are you experienced in sales order processing or sales administration looking for an exciting opportunity? Do you enjoy business to business customer service? We're recruiting a permanent Customer and Sales Coordinator for our client based in Melksham. DAY TO DAY: Processing & managing customer orders received via email, phone, or web Responding accurately and efficiently to customer support queries Supporting key account managers and field sales staff with admin, processing orders and upselling Issuing invoices, processing / allocating credits and replacements Escalating any complaints and liaising with Sales Office Manager Maintaining tight order over order book Updating information on SAGE and database Setting up new customer accounts for field sales reps Helping to maintain showroom, product samples library, helping check orders are sent out in a timely manner Ensuring accuracy and timely processing You'll provide friendly customer support, support the road sales reps with administration tasks, chase payments with pro forma invoices, handle customer credits or replacements, and maintain up-to-date details within CRM and Sage You will also assist with setting up new customer accounts, Helping at trade shows, and supporting showroom and warehouse areas WE WOULD LOVE TO SEE: Accuracy and attention to detail Good customer service - ideally in a B2B environment A proactive approach to customer service AND FOR YOU: On site parking 25 days holiday Opportunity to be part of a progressive team with global presence
Apr 07, 2026
Full time
Are you experienced in sales order processing or sales administration looking for an exciting opportunity? Do you enjoy business to business customer service? We're recruiting a permanent Customer and Sales Coordinator for our client based in Melksham. DAY TO DAY: Processing & managing customer orders received via email, phone, or web Responding accurately and efficiently to customer support queries Supporting key account managers and field sales staff with admin, processing orders and upselling Issuing invoices, processing / allocating credits and replacements Escalating any complaints and liaising with Sales Office Manager Maintaining tight order over order book Updating information on SAGE and database Setting up new customer accounts for field sales reps Helping to maintain showroom, product samples library, helping check orders are sent out in a timely manner Ensuring accuracy and timely processing You'll provide friendly customer support, support the road sales reps with administration tasks, chase payments with pro forma invoices, handle customer credits or replacements, and maintain up-to-date details within CRM and Sage You will also assist with setting up new customer accounts, Helping at trade shows, and supporting showroom and warehouse areas WE WOULD LOVE TO SEE: Accuracy and attention to detail Good customer service - ideally in a B2B environment A proactive approach to customer service AND FOR YOU: On site parking 25 days holiday Opportunity to be part of a progressive team with global presence
As a Business Support Coordinator at Bechtle you will be responsible for supporting the Executive Assistant with the day-to-day tasks across the business. Your day will be filled with a variety of vital tasks like office management, daily reporting, ensuring the timely allocation of accounts and leads across the business as well as getting involved in the organisation of events like Christmas parties, yearly kick-offs and sustainability events. You will be a methodical and organised person with strong communication skills and genuine passion for working as a team. Job Role Responsibilities • Day-to-day operational tasks working alongside the Executive Assistant. • Assist with reports, data driven tasks and liaising with Account Managers. • Lead allocation and follow ups. • Assisting in event organisation, internal communications, and sustainability driven activities. • Assisting with office management tasks when required. • Administrative jobs such as creating surveys, writing blogs, newsletters and much more. Job Requirements • Highly skilled using Excel, PowerPoint, Word etc. • Strong administration skills. • Methodical thinking. • Self-motivated and ambitious with a positive attitude. • Excellent communication and organisational skills. • Team oriented mindset. • Ability to work within a fast-paced environment where work and fun are the key ingredients. • Ability to work as part of a team and display teamwork. What we offer • Hybrid Working (3 days in/2 days out) after you've completed 12 months in the business. • Starting Salary of £27,000 plus bonus based on performance. • Location - close to the M4 with a modern, up to date living space and ample parking. • Culture - Social events, Supportive, Fun, Hard working. • Perks - Incentives (holidays, vouchers, lunches, spot prizes). • Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) • Subsidised health care/medical benefits • Annual Leave - 25-30 days plus B. H's + optional 2 weeks unpaid. Increases with time spent • Progression Plan - training & mentor programme. Experience • Proven experience in a similar role desirable but not essential. • Office experience with good MS office skills • An interest in running reports and data driven activities
Apr 07, 2026
Full time
As a Business Support Coordinator at Bechtle you will be responsible for supporting the Executive Assistant with the day-to-day tasks across the business. Your day will be filled with a variety of vital tasks like office management, daily reporting, ensuring the timely allocation of accounts and leads across the business as well as getting involved in the organisation of events like Christmas parties, yearly kick-offs and sustainability events. You will be a methodical and organised person with strong communication skills and genuine passion for working as a team. Job Role Responsibilities • Day-to-day operational tasks working alongside the Executive Assistant. • Assist with reports, data driven tasks and liaising with Account Managers. • Lead allocation and follow ups. • Assisting in event organisation, internal communications, and sustainability driven activities. • Assisting with office management tasks when required. • Administrative jobs such as creating surveys, writing blogs, newsletters and much more. Job Requirements • Highly skilled using Excel, PowerPoint, Word etc. • Strong administration skills. • Methodical thinking. • Self-motivated and ambitious with a positive attitude. • Excellent communication and organisational skills. • Team oriented mindset. • Ability to work within a fast-paced environment where work and fun are the key ingredients. • Ability to work as part of a team and display teamwork. What we offer • Hybrid Working (3 days in/2 days out) after you've completed 12 months in the business. • Starting Salary of £27,000 plus bonus based on performance. • Location - close to the M4 with a modern, up to date living space and ample parking. • Culture - Social events, Supportive, Fun, Hard working. • Perks - Incentives (holidays, vouchers, lunches, spot prizes). • Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) • Subsidised health care/medical benefits • Annual Leave - 25-30 days plus B. H's + optional 2 weeks unpaid. Increases with time spent • Progression Plan - training & mentor programme. Experience • Proven experience in a similar role desirable but not essential. • Office experience with good MS office skills • An interest in running reports and data driven activities
A business services company in Gloucester is seeking a Billing and Collections Coordinator to deliver accurate invoicing and maintain customer accounts. The role involves managing high volumes of service invoices, resolving billing queries, and ensuring efficient accounts receivable processes. Candidates should have experience in billing, familiarity with invoicing across multiple entities, and confidence in handling transaction volumes. This position offers potential for hybrid working after an established period.
Apr 07, 2026
Full time
A business services company in Gloucester is seeking a Billing and Collections Coordinator to deliver accurate invoicing and maintain customer accounts. The role involves managing high volumes of service invoices, resolving billing queries, and ensuring efficient accounts receivable processes. Candidates should have experience in billing, familiarity with invoicing across multiple entities, and confidence in handling transaction volumes. This position offers potential for hybrid working after an established period.
Job Title: Project Coordinator (Fire & Security)Location: BradfordSalary: >£35,000 + package We are pleased to be working with a leading provider of active fire protection systems, delivering high-quality installation, commissioning, and maintenance services across commercial, industrial, and residential sectors. Due to continued growth, we are looking for a Small Works Coordinator to join their expanding team. Duties: Small works planning and scheduling. Ordering small works materials Communication with the client in arranging convenient appointments/ booking work. Resource Management in allocating and managing engineers. Including daily updates Risk Management producing and ensuring RAMS are in place. Following provided training review asbestos reports. Quality Assurance monitoring project deliverables to ensure they meet quality standard. Provide adequate and effective support for the installation engineers. Ensuring completion of reports and handover documentation to client. Report KPIs and review completed projects with the account managers. Weekly forecasting on anticipated completed work Experience: Working within a similar contract co-ordination role in social housing or similar sector Customer/client liaison Working in a fast paced environment Ability to adapt and be flexible to environments as and when required Other attributes: Excellent Communication Skills Ability to work both independently and as part of a team Excellent Organisational Skills with ability to take ownership of tasks, situations and manage multiple tasks Flexibility and willingness to take on tasks and help out wherever necessary A drive to succeed in a diverse team, by way of taking control of situations to ensure completion of actions is at the forefront
Apr 07, 2026
Full time
Job Title: Project Coordinator (Fire & Security)Location: BradfordSalary: >£35,000 + package We are pleased to be working with a leading provider of active fire protection systems, delivering high-quality installation, commissioning, and maintenance services across commercial, industrial, and residential sectors. Due to continued growth, we are looking for a Small Works Coordinator to join their expanding team. Duties: Small works planning and scheduling. Ordering small works materials Communication with the client in arranging convenient appointments/ booking work. Resource Management in allocating and managing engineers. Including daily updates Risk Management producing and ensuring RAMS are in place. Following provided training review asbestos reports. Quality Assurance monitoring project deliverables to ensure they meet quality standard. Provide adequate and effective support for the installation engineers. Ensuring completion of reports and handover documentation to client. Report KPIs and review completed projects with the account managers. Weekly forecasting on anticipated completed work Experience: Working within a similar contract co-ordination role in social housing or similar sector Customer/client liaison Working in a fast paced environment Ability to adapt and be flexible to environments as and when required Other attributes: Excellent Communication Skills Ability to work both independently and as part of a team Excellent Organisational Skills with ability to take ownership of tasks, situations and manage multiple tasks Flexibility and willingness to take on tasks and help out wherever necessary A drive to succeed in a diverse team, by way of taking control of situations to ensure completion of actions is at the forefront
Job Title: Contact Manager Salary: Negotiable depending on experience Benefits: 28 days annual leave (inclusive of Bank Holidays) rising by a day per year up to 5 years, option to buy further weeks annual leave. Company pension, free parking and cold/hot drinks. Hours: Monday to Thursday 07:45 to 16:30 with 30 min for lunch. Friday 07:45 to 14:30 with 30 min lunch. Role Purpose Reporting to the Chief Operating Officer you will lead a team of engineers and coordinators. Managing all aspects of the Contracts Department, you will coordinate resources and communicate effectively with customers, suppliers and internal stakeholders ensuring projects are delivered on time, within budget, and to the highest quality and safety standards. The Contracts Manager is a key member of Newgate's management team, you will collaborate with all areas of the business and should be prepared to take initiative, whilst continually improving processes and operational activity. Job Duties Maintain the highest standard of customer relationship, service and professionalism at all times. Work with all relevant staff and departments to process all contracts in a diligent manner and within the accepted time scales, costs, customer's instructions and Codes of Practice. Visit sites as required and to liaise with customers. Progress current contracts and chair weekly production meetings liaising with relevant departments to ensure customer requirements and installation and deliveries are met on time. Liaise with clients and engineers daily - provide excellent service with updates, queries and problem solving. Ensure client correspondence in virtual folders is updated. Oversee the updating of the 'Schedule it' spreadsheet - by adding installation dates and allocation of engineers to contracts. Monitor the progress of all installations and site attendance on a daily basis. Organise holiday/sickness cover with Service & Maintenance Manager Liaise with Service Manager staff to "best manage" the time of civil & installation engineers Telephone support including contracts department mobile. Including weekend rotation when engineers are on site Ensure all new orders are added to the contract master spreadsheet and dates are updated. Ensure all spreadsheets are updated on a regular basis (Contract master, Contract activity sheet, Contract milestone, Virtual contract) Deal with short shipments and implement preventive actions where required Maintain and update the 'Fabrication schedule' spreadsheet. Attend meetings and conference calls when & where applicable. Complete accounts tasks such as checking and processing timesheets and expenses. Oversee the completion of invoicing Ensure special parts are available from production/purchasing to meet requirements Produce accurate information to enable your team to carry out their work in the most efficient & detailed manner available to them. To manage and control: A master production / contract schedule A weekly production and disseminated to relevant departments A weekly production meeting To take appropriate action, either verbally or written to ensure each contract is administered smoothly and trouble free. To monitor the work performance of all site engineers in association with the Service Department Manager. Team Management: including recruitment, motivation, performance management, coaching & development as per company policies and procedures. Organise workload and using logistical statistics to plan and organise, raise and assign work for Contract Coordinators each week. Support Contract Coordinators with unforeseen events on site Support Contract Coordinators, where required in sourcing materials / Hire equipment during unforeseen events. Process Improvements: initiate and implement changes to processes and systems as required. Comply with all Company Rules, Regulations and Legal Requirements. To comply with all reasonable requests that will assist with the successful running of the company. Skills, Knowledge and Behaviours Minimum of 3 years of installations and project management. Strong customer engagement and stakeholder management skills. Clear communication style with the ability to partner with all levels of the business. Able to motivate and manage in an effective & pro-active manner. Ability to work under pressure and handle multiple tasks simultaneously. Comfortable with Microsoft Packages and ERP systems (Sage, Oracle, SAP etc.). Health & Safety NEBOSH or IOSH Certified an advantage. Certifications: SMSTS / CSCS. Good understanding of relevant legislation, regulations and standards. Willingness to travel. UK Driver's License. OUR HEALTH & SAFETY RESPONSIBILITIES Section 7 - HASAWA 1974 Employee's legal duties under Health & Safety at work act 1974 states that all employees should take reasonable care of himself and of other persons who may be affected by his acts or omissions at work. Every employee shall co-operate with their employer in relation to any health and safety issues. Section 8 - HASAWA 1974 No person shall intentionally or recklessly interfere with or misuse anything provided in the interest of health, safety and welfare
Apr 07, 2026
Full time
Job Title: Contact Manager Salary: Negotiable depending on experience Benefits: 28 days annual leave (inclusive of Bank Holidays) rising by a day per year up to 5 years, option to buy further weeks annual leave. Company pension, free parking and cold/hot drinks. Hours: Monday to Thursday 07:45 to 16:30 with 30 min for lunch. Friday 07:45 to 14:30 with 30 min lunch. Role Purpose Reporting to the Chief Operating Officer you will lead a team of engineers and coordinators. Managing all aspects of the Contracts Department, you will coordinate resources and communicate effectively with customers, suppliers and internal stakeholders ensuring projects are delivered on time, within budget, and to the highest quality and safety standards. The Contracts Manager is a key member of Newgate's management team, you will collaborate with all areas of the business and should be prepared to take initiative, whilst continually improving processes and operational activity. Job Duties Maintain the highest standard of customer relationship, service and professionalism at all times. Work with all relevant staff and departments to process all contracts in a diligent manner and within the accepted time scales, costs, customer's instructions and Codes of Practice. Visit sites as required and to liaise with customers. Progress current contracts and chair weekly production meetings liaising with relevant departments to ensure customer requirements and installation and deliveries are met on time. Liaise with clients and engineers daily - provide excellent service with updates, queries and problem solving. Ensure client correspondence in virtual folders is updated. Oversee the updating of the 'Schedule it' spreadsheet - by adding installation dates and allocation of engineers to contracts. Monitor the progress of all installations and site attendance on a daily basis. Organise holiday/sickness cover with Service & Maintenance Manager Liaise with Service Manager staff to "best manage" the time of civil & installation engineers Telephone support including contracts department mobile. Including weekend rotation when engineers are on site Ensure all new orders are added to the contract master spreadsheet and dates are updated. Ensure all spreadsheets are updated on a regular basis (Contract master, Contract activity sheet, Contract milestone, Virtual contract) Deal with short shipments and implement preventive actions where required Maintain and update the 'Fabrication schedule' spreadsheet. Attend meetings and conference calls when & where applicable. Complete accounts tasks such as checking and processing timesheets and expenses. Oversee the completion of invoicing Ensure special parts are available from production/purchasing to meet requirements Produce accurate information to enable your team to carry out their work in the most efficient & detailed manner available to them. To manage and control: A master production / contract schedule A weekly production and disseminated to relevant departments A weekly production meeting To take appropriate action, either verbally or written to ensure each contract is administered smoothly and trouble free. To monitor the work performance of all site engineers in association with the Service Department Manager. Team Management: including recruitment, motivation, performance management, coaching & development as per company policies and procedures. Organise workload and using logistical statistics to plan and organise, raise and assign work for Contract Coordinators each week. Support Contract Coordinators with unforeseen events on site Support Contract Coordinators, where required in sourcing materials / Hire equipment during unforeseen events. Process Improvements: initiate and implement changes to processes and systems as required. Comply with all Company Rules, Regulations and Legal Requirements. To comply with all reasonable requests that will assist with the successful running of the company. Skills, Knowledge and Behaviours Minimum of 3 years of installations and project management. Strong customer engagement and stakeholder management skills. Clear communication style with the ability to partner with all levels of the business. Able to motivate and manage in an effective & pro-active manner. Ability to work under pressure and handle multiple tasks simultaneously. Comfortable with Microsoft Packages and ERP systems (Sage, Oracle, SAP etc.). Health & Safety NEBOSH or IOSH Certified an advantage. Certifications: SMSTS / CSCS. Good understanding of relevant legislation, regulations and standards. Willingness to travel. UK Driver's License. OUR HEALTH & SAFETY RESPONSIBILITIES Section 7 - HASAWA 1974 Employee's legal duties under Health & Safety at work act 1974 states that all employees should take reasonable care of himself and of other persons who may be affected by his acts or omissions at work. Every employee shall co-operate with their employer in relation to any health and safety issues. Section 8 - HASAWA 1974 No person shall intentionally or recklessly interfere with or misuse anything provided in the interest of health, safety and welfare
Job Title : Administrator - Care Home Location : Surbiton, Surrey Salary : £19 - £20 per hour Job Type : Permanent, Part Time Hours: 25 hours a week - 5 hours per day at the nursing home About us: Milverton Nursing Home is a small, dedicated care facility committed to providing a warm, welcoming, and safe environment for our residents. As a nursing home, we focus on delivering high-quality, compassionate care and depend on a highly organized and efficient back office to support our staff, residents, and their families. About the role We are looking for an organised, proactive, and compassionate Business Administrator to join our care home team. This is a key role supporting the Home Manager in ensuring the smooth and efficient running of the home, covering HR, payroll, recruitment, resident administration, and general office management. If you are detail-oriented, people-focused, and thrive in a varied administrative role, we would love to hear from you. Key Responsibilities Manage HR administration including staff records, absence tracking, payroll processing, and compliance with working time regulations and leave entitlements. Coordinate recruitment and onboarding processes, including advertising roles, liaising with agencies, shortlisting candidates, conducting pre-employment checks, and issuing contracts. Oversee staff development and workforce management, including training coordination, maintaining compliance records, Right to Work documentation, and supporting agency staffing arrangements. Provide basic IT support to staff. Support enquiries, preadmissions and show rounds for prospective residents. Ensure compliance with GDPR and data protection regulations. Assist with maintaining internal systems and databases. Build relationships with local organisations and stakeholders. Support events and activities for residents and families. Assist with newsletters and communications. Manage correspondence, calls, filing, and record-keeping. Take minutes for meetings and prepare reports. Support the Home Manager with weekly and monthly reporting. Assist in emergency procedures and planning. About you: Skills and Experience: Proven administrative experience (healthcare or care home experience desirable). Promote a welcoming and professional environment at all times. Strong organisational and time management skills. Excellent communication, interpersonal skills and minute taking. High attention to detail and accuracy. Confident using IT systems, Microsoft Office and AI Ability to handle confidential information with discretion. A team player with a positive and proactive attitude. Personal Attributes: Compassionate and respectful approach when dealing with residents and families. Professional, discreet, and trustworthy. Strong attention to detail. Flexible and adaptable to changing needs. What we offer A supportive and friendly working environment. Employee of the month recognition scheme. Free on-site lunch. Opportunities for training and professional development. The chance to make a real difference in residents' lives. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Care Home Administrator, Care Home Business Manager, Finance Administrator, HR Coordinator, Payroll Administrator, Office Manager, Business Coordinator, Accounts Assistant also be considered for this role.
Apr 07, 2026
Full time
Job Title : Administrator - Care Home Location : Surbiton, Surrey Salary : £19 - £20 per hour Job Type : Permanent, Part Time Hours: 25 hours a week - 5 hours per day at the nursing home About us: Milverton Nursing Home is a small, dedicated care facility committed to providing a warm, welcoming, and safe environment for our residents. As a nursing home, we focus on delivering high-quality, compassionate care and depend on a highly organized and efficient back office to support our staff, residents, and their families. About the role We are looking for an organised, proactive, and compassionate Business Administrator to join our care home team. This is a key role supporting the Home Manager in ensuring the smooth and efficient running of the home, covering HR, payroll, recruitment, resident administration, and general office management. If you are detail-oriented, people-focused, and thrive in a varied administrative role, we would love to hear from you. Key Responsibilities Manage HR administration including staff records, absence tracking, payroll processing, and compliance with working time regulations and leave entitlements. Coordinate recruitment and onboarding processes, including advertising roles, liaising with agencies, shortlisting candidates, conducting pre-employment checks, and issuing contracts. Oversee staff development and workforce management, including training coordination, maintaining compliance records, Right to Work documentation, and supporting agency staffing arrangements. Provide basic IT support to staff. Support enquiries, preadmissions and show rounds for prospective residents. Ensure compliance with GDPR and data protection regulations. Assist with maintaining internal systems and databases. Build relationships with local organisations and stakeholders. Support events and activities for residents and families. Assist with newsletters and communications. Manage correspondence, calls, filing, and record-keeping. Take minutes for meetings and prepare reports. Support the Home Manager with weekly and monthly reporting. Assist in emergency procedures and planning. About you: Skills and Experience: Proven administrative experience (healthcare or care home experience desirable). Promote a welcoming and professional environment at all times. Strong organisational and time management skills. Excellent communication, interpersonal skills and minute taking. High attention to detail and accuracy. Confident using IT systems, Microsoft Office and AI Ability to handle confidential information with discretion. A team player with a positive and proactive attitude. Personal Attributes: Compassionate and respectful approach when dealing with residents and families. Professional, discreet, and trustworthy. Strong attention to detail. Flexible and adaptable to changing needs. What we offer A supportive and friendly working environment. Employee of the month recognition scheme. Free on-site lunch. Opportunities for training and professional development. The chance to make a real difference in residents' lives. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Care Home Administrator, Care Home Business Manager, Finance Administrator, HR Coordinator, Payroll Administrator, Office Manager, Business Coordinator, Accounts Assistant also be considered for this role.
