Contract type: Variable Hours - fixed term 31/12/2026 Location: Leeds, Leeds International Study Centre Salary: up to £33.57 per hour Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University. You will work with colleagues across the Centre to ensure the effective delivery of teaching programmes in line with our education strategy, broader scholarship and aims for an outstanding student experience. You will also contribute directly to student support and to the development and implementation of innovative teaching practices across the Centre. As a tutor, you will contribute to the design, development and production of teaching and learning materials and delivery across a range of modules or within a subject area. ABOUT THE ROLE Provide academic coordination for designated module(s) in the role of module coordinator Participate in regular meetings with teaching and support staff contributing to the effective overall management of the programmes and the student life cycle. Contribute to the design, delivery and development of modules offered by the centre. Contribute to the delivery and assessment of provision. Prepare module examinations and other forms of formative and summative assessment, mark and provide feedback to students. Update and maintain the Virtual Learning Environment (VLE) Work with the Student Experience Team and Registry and Operations Team in the delivery of induction, orientation and registration programmes. Liaise with the Progression, Welfare and Support team to support students in achieving their progression aim. Engage in scholarly activity to ensure the delivery of modules is current Implement quality assurance procedures at module level and contribute to the annual monitoring and review of the programme to achieve high standards Fully use centre systems to log and monitor student attendance Maintain accurate and up-to-date records of student engagement Complete sponsor reports and academic reports for students. Take up opportunities such as (for example) VLE development; Peer Observation activities. Undertake teaching, learning and assessment observations and associated staff development plans to assure standards within the subject area. Any other duties as required from time to time by the Head of Business and Centre Director Promote health, safety and wellbeing of students and colleagues. Hold personal accountability to avoid action that could threaten the health or safety of you, other employees, students or members of the public. ABOUT YOU A Bachelor's degree in a relevant subject area. A Masters qualification is desirable Candidates holding a PhD will be particularly welcomed. Experience of teaching in UK higher or further education and preferably a teaching qualification and experience of working with international students. Ability to develop and update teaching material and preferably experience of working within a Virtual Learning Environment Competence in teaching and administrative IT skills (Word, Excel, PowerPoint, e-mail, etc.) A student-centred and client-focused approach A commitment to continuous professional development Strong record-keeping skills Flexibility and willingness to work under pressure to deadlines Enthusiasm and motivation to be a performance-driven team player. Innovation and creativity in developing and executing student enhancement activities. ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face to face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted - Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Feb 20, 2026
Full time
Contract type: Variable Hours - fixed term 31/12/2026 Location: Leeds, Leeds International Study Centre Salary: up to £33.57 per hour Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University. You will work with colleagues across the Centre to ensure the effective delivery of teaching programmes in line with our education strategy, broader scholarship and aims for an outstanding student experience. You will also contribute directly to student support and to the development and implementation of innovative teaching practices across the Centre. As a tutor, you will contribute to the design, development and production of teaching and learning materials and delivery across a range of modules or within a subject area. ABOUT THE ROLE Provide academic coordination for designated module(s) in the role of module coordinator Participate in regular meetings with teaching and support staff contributing to the effective overall management of the programmes and the student life cycle. Contribute to the design, delivery and development of modules offered by the centre. Contribute to the delivery and assessment of provision. Prepare module examinations and other forms of formative and summative assessment, mark and provide feedback to students. Update and maintain the Virtual Learning Environment (VLE) Work with the Student Experience Team and Registry and Operations Team in the delivery of induction, orientation and registration programmes. Liaise with the Progression, Welfare and Support team to support students in achieving their progression aim. Engage in scholarly activity to ensure the delivery of modules is current Implement quality assurance procedures at module level and contribute to the annual monitoring and review of the programme to achieve high standards Fully use centre systems to log and monitor student attendance Maintain accurate and up-to-date records of student engagement Complete sponsor reports and academic reports for students. Take up opportunities such as (for example) VLE development; Peer Observation activities. Undertake teaching, learning and assessment observations and associated staff development plans to assure standards within the subject area. Any other duties as required from time to time by the Head of Business and Centre Director Promote health, safety and wellbeing of students and colleagues. Hold personal accountability to avoid action that could threaten the health or safety of you, other employees, students or members of the public. ABOUT YOU A Bachelor's degree in a relevant subject area. A Masters qualification is desirable Candidates holding a PhD will be particularly welcomed. Experience of teaching in UK higher or further education and preferably a teaching qualification and experience of working with international students. Ability to develop and update teaching material and preferably experience of working within a Virtual Learning Environment Competence in teaching and administrative IT skills (Word, Excel, PowerPoint, e-mail, etc.) A student-centred and client-focused approach A commitment to continuous professional development Strong record-keeping skills Flexibility and willingness to work under pressure to deadlines Enthusiasm and motivation to be a performance-driven team player. Innovation and creativity in developing and executing student enhancement activities. ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face to face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted - Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Description As a Utilities Planner, you will be the key contact before works for the operational team. You will have full accountability for the planning aspects of all works before they commence on site with some Streetworks involvement. You will ensure that all operational teams are able to undertake their work in line with the received push plans and requested dates as well as compliant with NRSWA and ensure that KPI timescales are adhered to minimising any financial impact to the company. Key Responsibilities Project Planning and Scheduling Take ownership of the workstreams, coordinating the work from receipt, through to job completion. Schedule work orders in accordance with SLA's, whilst optimising travel routes and increasing productivity. Identify noticing issues and apply early intervention, to ensure that all information derived from inspections and other sources is correctly handled to ensure correct response from utilities and other promoters of Street Works activity. Ensure that all the client and operational requirements are met in a professional and efficient manner. Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved. Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change. Communicate project plans, status updates, and potential issues to all stakeholders, including team members, management, and clients. Participate in weekly operational planning meetings, daily operational PvA meetings, complete planning actions accordingly. Monitoring and Reporting Monitor project progress and handle any issues that arise, ensuring adherence to project timelines. Perform risk management to minimise project risks. Prepare and present regular progress reports, updates, and project health metrics to stakeholders. Ensure that safety issues are reported in line with Company procedures. Documentation and Compliance Ensure that all projects are documented accurately, including scope changes, project progress, and final deliverables. Ensure compliance with all safety, regulatory, and industry standards within the utilities sector. Maintain up-to-date project files and documentation. Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated. Experience and Qualifications Ideally you will have experience working in Utilities previously. Experience in a planning / coordinator role. Experience in Streetworks would be an advantage. Ability to prioritise workload, multi-task and work under tight time pressures. Excellent communication skills. High attention to detail. Logical mind. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Feb 20, 2026
Full time
Description As a Utilities Planner, you will be the key contact before works for the operational team. You will have full accountability for the planning aspects of all works before they commence on site with some Streetworks involvement. You will ensure that all operational teams are able to undertake their work in line with the received push plans and requested dates as well as compliant with NRSWA and ensure that KPI timescales are adhered to minimising any financial impact to the company. Key Responsibilities Project Planning and Scheduling Take ownership of the workstreams, coordinating the work from receipt, through to job completion. Schedule work orders in accordance with SLA's, whilst optimising travel routes and increasing productivity. Identify noticing issues and apply early intervention, to ensure that all information derived from inspections and other sources is correctly handled to ensure correct response from utilities and other promoters of Street Works activity. Ensure that all the client and operational requirements are met in a professional and efficient manner. Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved. Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change. Communicate project plans, status updates, and potential issues to all stakeholders, including team members, management, and clients. Participate in weekly operational planning meetings, daily operational PvA meetings, complete planning actions accordingly. Monitoring and Reporting Monitor project progress and handle any issues that arise, ensuring adherence to project timelines. Perform risk management to minimise project risks. Prepare and present regular progress reports, updates, and project health metrics to stakeholders. Ensure that safety issues are reported in line with Company procedures. Documentation and Compliance Ensure that all projects are documented accurately, including scope changes, project progress, and final deliverables. Ensure compliance with all safety, regulatory, and industry standards within the utilities sector. Maintain up-to-date project files and documentation. Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated. Experience and Qualifications Ideally you will have experience working in Utilities previously. Experience in a planning / coordinator role. Experience in Streetworks would be an advantage. Ability to prioritise workload, multi-task and work under tight time pressures. Excellent communication skills. High attention to detail. Logical mind. Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment - we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.
Customer Service Coordinator - Transport / Distribution - Stockport - Up to £35,000. About the Company Our client are a well-established logistics company based in Stockport and due to their continued growth they are looking for an experienced Customer Service Coordinator to be based in their head office in Stockport. They currently operate across 2 pallet networks, hazardous and non-hazardous freight and working within the UK Transport department. Customer Service Operator- The Rewards Salary up to £35,000 Competitive pension scheme 20 days holidays + BH Training and development opportunities available Customer Service Operator - Requirements Experience working within a Transport / Distribution environment is essential Experience operating within a Pallet Network Recent UK Road Haulage operational experience is preferred as is a good understanding of other modes of freight transport preferred. Microsoft PowerPoint and Excel skills are Essential Excellent telephone manner Customer Service Operator - Responsibilities Answering calls and liaising with customers chasing bookings, delivery times and dealing with queries. Liaising with other pallet network depots to chase ETAs. Working with the Operations team to ensure that customers' deliveries run smoothly and communicating any issues to customers in a timely and professional manner. Managing customer claims and paperwork. Managing and updating internal and pallet network databases accurately. Calling and emailing suppliers to obtain quotes, negotiating prices and arranging bookings for customers. Working with accounts to set up new businesses onto our internal system and the booking portal. Providing excellent customer service and developing strong relationships with both our customers' and suppliers. About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy
Feb 20, 2026
Full time
Customer Service Coordinator - Transport / Distribution - Stockport - Up to £35,000. About the Company Our client are a well-established logistics company based in Stockport and due to their continued growth they are looking for an experienced Customer Service Coordinator to be based in their head office in Stockport. They currently operate across 2 pallet networks, hazardous and non-hazardous freight and working within the UK Transport department. Customer Service Operator- The Rewards Salary up to £35,000 Competitive pension scheme 20 days holidays + BH Training and development opportunities available Customer Service Operator - Requirements Experience working within a Transport / Distribution environment is essential Experience operating within a Pallet Network Recent UK Road Haulage operational experience is preferred as is a good understanding of other modes of freight transport preferred. Microsoft PowerPoint and Excel skills are Essential Excellent telephone manner Customer Service Operator - Responsibilities Answering calls and liaising with customers chasing bookings, delivery times and dealing with queries. Liaising with other pallet network depots to chase ETAs. Working with the Operations team to ensure that customers' deliveries run smoothly and communicating any issues to customers in a timely and professional manner. Managing customer claims and paperwork. Managing and updating internal and pallet network databases accurately. Calling and emailing suppliers to obtain quotes, negotiating prices and arranging bookings for customers. Working with accounts to set up new businesses onto our internal system and the booking portal. Providing excellent customer service and developing strong relationships with both our customers' and suppliers. About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy
Reporters Without Borders (RSF) is an independent organization that promotes freedom, independence, and pluralism in journalism and those who embody these ideals. Headquartered in Paris, with sections and bureaus in fourteen cities, including Berlin, London, Rio, Taipei, Tunis, Dakar, Prague and Washington, and a network of correspondents in 150 countries, the organisation has a strong capacity for international mobilization and advocacy and holds significant influence in the field. We are looking for our : Director of the London Office (UK) Your mission You will Report to the Director General of RSF, work closely with the international coordination team, and be assisted by a UK-based Advocacy officer. With the support of various departments at headquarters, you will be responsible for the office, developing the organisation's activities and reputation by defending and promoting press freedom and the right to reliable information in the region (UK). This will include the production of impactful publications, regular engagement with government and authorities, and managing projects with journalism stakeholders. Your main responsibilities will therefore be to : Serve as the Director of RSF's London bureau: Lead the development of the office and fundraise for the activities; Manage relations with the RSF UK board of directors and the RSF UK advisory board; Supervise a team and manage the day-to-day operations of the London bureau, including responsibility for bureau accounting and financial reporting. Monitor press freedom issues, publish press releases on press freedom violations in your area and propose relevant actions (proactive and/or corrective) Implement RSF's advocacy work with authorities, dealing with Government, international organisations, and media actors, and support the implementation of priority global campaigns, in accordance with the mandate of the organisation. Act as RSF's spokesperson in English and represent RSF for interviews, at external events and meetings. Lead public relations activity in the UK in collaboration with Paris headquarters (e.g. disseminating press releases, reports, and recommendations and making contributions to RSF's global initiatives). If relevant, develop capacity-building, training, and support programs for journalists and media outlets in difficulty Profile: You have significant senior experience as a journalist or association manager with a strong focus on fundraising ( trusts and foundations, high-net-worth individuals, corporate partners, or events). You are sensitive to issues of civil liberties, particularly freedom and independence of the press, and have a good understanding of international issues. You have management skills. You have in-depth knowledge of the issues in the UK and internationally You have excellent written and oral communication skills and are comfortable and experienced in public speaking for a range of audiences, including for international media outlets Your are persuasive and excellent interpersonal skills which enable you to develop and maintain a strong network amplifying the impact of RSF's operations. You are organized and rigorous, and enjoy working in a project-based environment. Your responsiveness and ability to work with a remote team will enable you to be valued as a key partner in the organization. You are fluent in English and French. Conditions Position based in London with policy of 2 days working remotely Permanent contract visa ability to work in UK is needed Available starting in March London (Full-time) - £60,000-£70,000, depending on experience. To Apply: Send your application, CV, and cover letter, specifying your availability, to , International Coordinator with the reference LONDON before March, 12. The interview and selection process will be conducted in coordination with the RSF UK Trustees and the RSF International Secretariat.
Feb 20, 2026
Full time
Reporters Without Borders (RSF) is an independent organization that promotes freedom, independence, and pluralism in journalism and those who embody these ideals. Headquartered in Paris, with sections and bureaus in fourteen cities, including Berlin, London, Rio, Taipei, Tunis, Dakar, Prague and Washington, and a network of correspondents in 150 countries, the organisation has a strong capacity for international mobilization and advocacy and holds significant influence in the field. We are looking for our : Director of the London Office (UK) Your mission You will Report to the Director General of RSF, work closely with the international coordination team, and be assisted by a UK-based Advocacy officer. With the support of various departments at headquarters, you will be responsible for the office, developing the organisation's activities and reputation by defending and promoting press freedom and the right to reliable information in the region (UK). This will include the production of impactful publications, regular engagement with government and authorities, and managing projects with journalism stakeholders. Your main responsibilities will therefore be to : Serve as the Director of RSF's London bureau: Lead the development of the office and fundraise for the activities; Manage relations with the RSF UK board of directors and the RSF UK advisory board; Supervise a team and manage the day-to-day operations of the London bureau, including responsibility for bureau accounting and financial reporting. Monitor press freedom issues, publish press releases on press freedom violations in your area and propose relevant actions (proactive and/or corrective) Implement RSF's advocacy work with authorities, dealing with Government, international organisations, and media actors, and support the implementation of priority global campaigns, in accordance with the mandate of the organisation. Act as RSF's spokesperson in English and represent RSF for interviews, at external events and meetings. Lead public relations activity in the UK in collaboration with Paris headquarters (e.g. disseminating press releases, reports, and recommendations and making contributions to RSF's global initiatives). If relevant, develop capacity-building, training, and support programs for journalists and media outlets in difficulty Profile: You have significant senior experience as a journalist or association manager with a strong focus on fundraising ( trusts and foundations, high-net-worth individuals, corporate partners, or events). You are sensitive to issues of civil liberties, particularly freedom and independence of the press, and have a good understanding of international issues. You have management skills. You have in-depth knowledge of the issues in the UK and internationally You have excellent written and oral communication skills and are comfortable and experienced in public speaking for a range of audiences, including for international media outlets Your are persuasive and excellent interpersonal skills which enable you to develop and maintain a strong network amplifying the impact of RSF's operations. You are organized and rigorous, and enjoy working in a project-based environment. Your responsiveness and ability to work with a remote team will enable you to be valued as a key partner in the organization. You are fluent in English and French. Conditions Position based in London with policy of 2 days working remotely Permanent contract visa ability to work in UK is needed Available starting in March London (Full-time) - £60,000-£70,000, depending on experience. To Apply: Send your application, CV, and cover letter, specifying your availability, to , International Coordinator with the reference LONDON before March, 12. The interview and selection process will be conducted in coordination with the RSF UK Trustees and the RSF International Secretariat.
Morson Group We were founded back in 1969 and have grown from very humble beginnings to a £1.3b global technical recruitment specialist organisation. With over 30 offices UK wide, office in Canada, USA, Australia and Europe, we are the UK's leading technical recruitment agency and the 3rd largest globally click apply for full job details
Feb 20, 2026
Full time
Morson Group We were founded back in 1969 and have grown from very humble beginnings to a £1.3b global technical recruitment specialist organisation. With over 30 offices UK wide, office in Canada, USA, Australia and Europe, we are the UK's leading technical recruitment agency and the 3rd largest globally click apply for full job details
American Hardwood Export Council
Kensington And Chelsea, London
Location: London (hybrid working) Hours: 40 hours per week Experience level: Junior, candidate Salary: £26 - £28,000 per annum Start date: April 2026 (TBC) Deadline for applications: Monday 16 March 2026 - unfortunately, due to limited resources we can only respond to the shortlisted candidates Interviews: 18-27 March 2026. We're looking for a candidate who is proactive and highly organised and happy to support our small team on all levels with administration, financial and program support. This is very much a desk based role suited to someone who is eager to learn and gain experience alongside a hardworking and committed small team. You'll work closely with the Financial Director and support the Program Manager to help ensure that all administration and financial tasks meet our complex funding regulations. About us The American Hardwood Export Council (AHEC) is the leading international trade association for the U.S. hardwood industry, representing the committed U.S. hardwood exporters and the major U.S. hardwood product trade associations. AHEC runs a worldwide programme to promote the full range of American hardwoods in over 50 export markets. From Washington, DC and six overseas offices, strategically located near key hardwood markets, AHEC conducts a worldwide promotion programme with activities in more than 35 countries. All programmes are run through the joint efforts of the U.S. hardwood industry and the Foreign Agricultural Service (FAS) of the U.S. Department of Agriculture (USDA), to broaden the impact on, and outreach into international markets giving members the sharp competitive edge needed to meet the growing worldwide demand for American hardwood products. What You'll be Doing As Administrator and Financial Coordinator, you will work closely with the Finance Director and Program Manager to support the day-to-day administration and financial procedures of AHEC's programs in Europe, Middle East, India and Oceania. This includes: Producing purchase orders to be authorised and distributed as necessary. Reviewing, logging and recording invoices on Quickbooks accountancy package. Support Financial Director on monthly spending reconciliation reports. Understanding the payment systems and making payments, if required. Support team with obtaining quotes/proposals for services when working with new suppliers. Creation of bid comparison matrixes and contracts for new suppliers. Formatting, filing, and distribution of travel notifications and trip reports. Creation and updating of project and travel itineraries. Booking of staff and third parties accommodation and travel. Liaising with the mailing house provider regarding publication inventory and distribution. Maintain the Mailchimp audience database. Monitoring of the generic AHEC email address and dealing with enquiries. Essential skills: Proficiency in Microsoft Office. Thorough attention to detail. Customer service skills. Good maths knowledge. The ability to use their own initiative. How to apply Please send your CV and a cover letter explaining why you're the right person for the role to Lucy Peacock by an email via the button below. AHEC is an Equal Opportunity Employer. All candidates must be eligible to work in the UK.
Feb 19, 2026
Full time
Location: London (hybrid working) Hours: 40 hours per week Experience level: Junior, candidate Salary: £26 - £28,000 per annum Start date: April 2026 (TBC) Deadline for applications: Monday 16 March 2026 - unfortunately, due to limited resources we can only respond to the shortlisted candidates Interviews: 18-27 March 2026. We're looking for a candidate who is proactive and highly organised and happy to support our small team on all levels with administration, financial and program support. This is very much a desk based role suited to someone who is eager to learn and gain experience alongside a hardworking and committed small team. You'll work closely with the Financial Director and support the Program Manager to help ensure that all administration and financial tasks meet our complex funding regulations. About us The American Hardwood Export Council (AHEC) is the leading international trade association for the U.S. hardwood industry, representing the committed U.S. hardwood exporters and the major U.S. hardwood product trade associations. AHEC runs a worldwide programme to promote the full range of American hardwoods in over 50 export markets. From Washington, DC and six overseas offices, strategically located near key hardwood markets, AHEC conducts a worldwide promotion programme with activities in more than 35 countries. All programmes are run through the joint efforts of the U.S. hardwood industry and the Foreign Agricultural Service (FAS) of the U.S. Department of Agriculture (USDA), to broaden the impact on, and outreach into international markets giving members the sharp competitive edge needed to meet the growing worldwide demand for American hardwood products. What You'll be Doing As Administrator and Financial Coordinator, you will work closely with the Finance Director and Program Manager to support the day-to-day administration and financial procedures of AHEC's programs in Europe, Middle East, India and Oceania. This includes: Producing purchase orders to be authorised and distributed as necessary. Reviewing, logging and recording invoices on Quickbooks accountancy package. Support Financial Director on monthly spending reconciliation reports. Understanding the payment systems and making payments, if required. Support team with obtaining quotes/proposals for services when working with new suppliers. Creation of bid comparison matrixes and contracts for new suppliers. Formatting, filing, and distribution of travel notifications and trip reports. Creation and updating of project and travel itineraries. Booking of staff and third parties accommodation and travel. Liaising with the mailing house provider regarding publication inventory and distribution. Maintain the Mailchimp audience database. Monitoring of the generic AHEC email address and dealing with enquiries. Essential skills: Proficiency in Microsoft Office. Thorough attention to detail. Customer service skills. Good maths knowledge. The ability to use their own initiative. How to apply Please send your CV and a cover letter explaining why you're the right person for the role to Lucy Peacock by an email via the button below. AHEC is an Equal Opportunity Employer. All candidates must be eligible to work in the UK.
Planning Coordinator Salary: £28,000 to £32,000 per annum DOE Role Purpose The Planning Coordinator will play a key role in supporting both production planning and transport planning at the Oldham depot. The role is responsible for coordinating daily workloads, ensuring production priorities are clear, and planning deliveries and collections efficiently using both internal fleet and external hauliers. This is a hands-on role within a fast-paced operational environment, requiring strong organisation, clear communication, and a proactive approach to problem-solving to ensure service levels and delivery commitments are met. Key Responsibilities Production & Workload Planning Support production planning activities by coordinating daily workloads alongside supervisors. Help ensure production priorities are clear, achievable, and aligned with delivery requirements. Monitor workload capacity and flag potential issues or clashes in advance. Transport Planning & Coordination Plan and coordinate daily deliveries and collections using the internal fleet and external hauliers. Organise loads efficiently, taking into account vehicle type, capacity, routes, and customer requirements. Arrange and manage both Curtainsider and HIAB transport requirements. Lead and manage the daily transport meeting, clearly communicating priorities, changes, and actions. Communication & Liaison Liaise with customers to confirm delivery bookings, site constraints, and access requirements. Communicate effectively with drivers, hauliers, supervisors, and internal teams to ensure smooth operations. Act as a central point of contact for transport and planning queries during the working day. Administration & Systems Maintain accurate planning and transport records using internal systems and spreadsheets. Update Excel-based trackers and schedules daily, ensuring information is current and reliable. Support reporting and data accuracy related to planning, transport, and delivery performance. Problem Solving & Continuous Improvement Proactively identify potential issues or risks and take action to resolve them before they impact service. React effectively to last-minute changes, delays, or disruptions while maintaining control and visibility. Support continuous improvement by suggesting better ways of planning workloads and transport activity. Skills & Experience Required Previous experience in a planning role (production, transport, logistics or similar). Strong Excel skills - confident using spreadsheets daily to plan, track, and update information. Experience coordinating deliveries and working with internal fleets and/or external hauliers. Confident communicator, able to work closely with supervisors and operational teams. Highly organised with the ability to prioritise effectively in a fast-paced environment. Strong attention to detail with a proactive, solutions-focused mindset. Personal Qualities Practical and hands-on approach with a "get it sorted" attitude. Calm under pressure and able to adapt to changing priorities. Reliable, dependable, and accountable for seeing tasks through to completion. Positive team player who builds strong working relationships across operations.
Feb 19, 2026
Full time
Planning Coordinator Salary: £28,000 to £32,000 per annum DOE Role Purpose The Planning Coordinator will play a key role in supporting both production planning and transport planning at the Oldham depot. The role is responsible for coordinating daily workloads, ensuring production priorities are clear, and planning deliveries and collections efficiently using both internal fleet and external hauliers. This is a hands-on role within a fast-paced operational environment, requiring strong organisation, clear communication, and a proactive approach to problem-solving to ensure service levels and delivery commitments are met. Key Responsibilities Production & Workload Planning Support production planning activities by coordinating daily workloads alongside supervisors. Help ensure production priorities are clear, achievable, and aligned with delivery requirements. Monitor workload capacity and flag potential issues or clashes in advance. Transport Planning & Coordination Plan and coordinate daily deliveries and collections using the internal fleet and external hauliers. Organise loads efficiently, taking into account vehicle type, capacity, routes, and customer requirements. Arrange and manage both Curtainsider and HIAB transport requirements. Lead and manage the daily transport meeting, clearly communicating priorities, changes, and actions. Communication & Liaison Liaise with customers to confirm delivery bookings, site constraints, and access requirements. Communicate effectively with drivers, hauliers, supervisors, and internal teams to ensure smooth operations. Act as a central point of contact for transport and planning queries during the working day. Administration & Systems Maintain accurate planning and transport records using internal systems and spreadsheets. Update Excel-based trackers and schedules daily, ensuring information is current and reliable. Support reporting and data accuracy related to planning, transport, and delivery performance. Problem Solving & Continuous Improvement Proactively identify potential issues or risks and take action to resolve them before they impact service. React effectively to last-minute changes, delays, or disruptions while maintaining control and visibility. Support continuous improvement by suggesting better ways of planning workloads and transport activity. Skills & Experience Required Previous experience in a planning role (production, transport, logistics or similar). Strong Excel skills - confident using spreadsheets daily to plan, track, and update information. Experience coordinating deliveries and working with internal fleets and/or external hauliers. Confident communicator, able to work closely with supervisors and operational teams. Highly organised with the ability to prioritise effectively in a fast-paced environment. Strong attention to detail with a proactive, solutions-focused mindset. Personal Qualities Practical and hands-on approach with a "get it sorted" attitude. Calm under pressure and able to adapt to changing priorities. Reliable, dependable, and accountable for seeing tasks through to completion. Positive team player who builds strong working relationships across operations.
This independent design and branding studio is looking for a Project Manager to join their busy team, working across branding, film/video, integrated campaigns, websites and print. They work for interesting clients - policy groups and think tanks, cultural institutions, publishers and research organisations - all research driven, allowing them to produce thoughtful, intelligent design that makes complex ideas accessible. As Project Manager you'll support on larger projects while also running your own smaller ones. As the link between clients and the studio, you will be managing client expectations and communication as well as co-ordinating with internal teams to ensure projects are delivered on time and on budget. Think schedules, status meetings, budgets, resource planning, creative collaboration - everything required for successful delivery. If you are a Project Coordinator, Account Exec or Studio Manager or a super-organised rising star ready to step up and add to your strong project management skills, this could be a great next step for you. You will need : 2-3 years' experience in a creative studio, branding agency or design-led environment Fantastic organisational skills, able to manage several projects at once Excellent communication and interpersonal skills Practical problem-solving skills with the ability to remain calm under pressure Familiarity with the following programs: Microsoft Office Suite (Word/Excel), Google Workspace (Docs, Sheets), Notion, Adobe suite An understanding of print process (from file proofing to art-working to delivery) and web development / CMS (notably Wordpress) About the Studio : Independent and close-knit - 15 strong, intentionally small to allow for close collaboration and a strong sense of shared responsibility. Hybrid working - studio-based Tuesday-Thursday, working hours 9am-5pm Fantastic benefits Personal Development Plan for every employee Studio pet and dog friendly Based close to Finsbury Park
Feb 19, 2026
Full time
This independent design and branding studio is looking for a Project Manager to join their busy team, working across branding, film/video, integrated campaigns, websites and print. They work for interesting clients - policy groups and think tanks, cultural institutions, publishers and research organisations - all research driven, allowing them to produce thoughtful, intelligent design that makes complex ideas accessible. As Project Manager you'll support on larger projects while also running your own smaller ones. As the link between clients and the studio, you will be managing client expectations and communication as well as co-ordinating with internal teams to ensure projects are delivered on time and on budget. Think schedules, status meetings, budgets, resource planning, creative collaboration - everything required for successful delivery. If you are a Project Coordinator, Account Exec or Studio Manager or a super-organised rising star ready to step up and add to your strong project management skills, this could be a great next step for you. You will need : 2-3 years' experience in a creative studio, branding agency or design-led environment Fantastic organisational skills, able to manage several projects at once Excellent communication and interpersonal skills Practical problem-solving skills with the ability to remain calm under pressure Familiarity with the following programs: Microsoft Office Suite (Word/Excel), Google Workspace (Docs, Sheets), Notion, Adobe suite An understanding of print process (from file proofing to art-working to delivery) and web development / CMS (notably Wordpress) About the Studio : Independent and close-knit - 15 strong, intentionally small to allow for close collaboration and a strong sense of shared responsibility. Hybrid working - studio-based Tuesday-Thursday, working hours 9am-5pm Fantastic benefits Personal Development Plan for every employee Studio pet and dog friendly Based close to Finsbury Park
82158 - Connection Coordinator This Connection Coordinator will report to the Team Leader and will work within Connection Services based in our Bury St.Edmunds office. You will be a permanent employee. You will attract a salary of 35,158 and a bonus of 3%. Job Purpose: Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category. This includes services of 1 to 4 properties or power requirements up to 69kVA. You will provide a focal contact for Connection Services customers who operate within the UK Power Networks footprint. You will provide quotations, booking site visits, taking payment, raising MPAN numbers and co-ordinating the execution of the work programming. This will require the post holder to be the main contact for a customer and to take them through each stage of the job, for which they will have full accountability. Principal Accountabilities: Take ownership for the entirety of the customers' journey, being the customers' sole contact with UKPN throughout the end-to-end process. Contributing to the BMoCS score for the area, therefore essential that the highest levels of customer service are offered. Accountable for the BMoCS scores achieved on their projects. Receive and process the customer's initial enquiry. Book surveyor site visits Raise, issue and manage customer's quotations Complete network checks and examine network records to ensure accuracy of quote and design they provide Take payment from customer for their project, either over the phone, or provide them with the details of alternative methods to pay. ie BACS transfer Ensure that all tasks are completed within the regulator defined time lines, of ATTQ & ATTC, and there are no Guaranteed Standards of Performance failures within their area. Raise work packs that are fit for purpose and include utility drawings Raise Purchase orders where required. Raise and provide our customer with MPAN numbers Raise street works permits through liaison with local authorities, and order any traffic management that is required to complete the job. Have sole responsibility of managing all street works permits for your customers, including liaison with local authorities, TM companies, excavation manager and Schedule and monitor all works into weekly programmes To safely schedule staff (direct and contractors) for the region. Monitor all works in the weekly programmes to ensure full utilisation of the resources and updating of scheduling tools Operate work management tools (SAP , MRS and SAP CRM) and PC systems to help plan, issuing and completion of work Communicate with both operatives and contractors on any site issues to ensure customer works are delivered. Report and have constant customer communication, including proactive contact with updates, clear correspondence with information about their project, and ensuring the customer is informed and happy with the timelines and the work to be completed Show a clear commitment to ensuring customer works are completed on the agreed date, and to the expected standard Resolve and act as the sole contact for all customers issues or complaints that fall within the customers project Take and resolve telephone queries from internal and external customers. Take ownership of and support in the investigation of customer complaints. Record and co-ordinate Electricity Guaranteed Standards and GSOP Standards. Ensure compliance is at the core of all tasks completed Communicate with contactors to ensure compliance with NRSWA. To work as a team with area Work planners, Field staff supervisors and Field Engineers to ensure staff are scheduled and utilised. Ensure all compliance activities are complete Communicate with other Directorates when working at the Regional Office. To assist with any compliance or UAT projects. To assist the management team in the progression of the team and department, through other projects/ tasks that benefit the wider Connection services team. This may include financial, business process, regulatory or compliance activities Qualifications: An attitude for excellent customer service. Good telephone skills. Good level PC literacy and use a variety of systems with fast and accurate keyboard skills. Team working - The ability to work co-operatively with others to achieve shared goals and improve the contribution of all members of the team. And problem resolution. Flexible attitude to work and working hours. Work with other staff and other teams within UK Power Networks and external partners. Minimum of a C&G 2339 but not essential. Educated to GCSE level or equivalent
Feb 19, 2026
Full time
82158 - Connection Coordinator This Connection Coordinator will report to the Team Leader and will work within Connection Services based in our Bury St.Edmunds office. You will be a permanent employee. You will attract a salary of 35,158 and a bonus of 3%. Job Purpose: Connections Services is responsible for the end-to-end service provision of metered connections to customers who require a new or altered service within the Broad Measure of Customer Service (BMoCS) minor category. This includes services of 1 to 4 properties or power requirements up to 69kVA. You will provide a focal contact for Connection Services customers who operate within the UK Power Networks footprint. You will provide quotations, booking site visits, taking payment, raising MPAN numbers and co-ordinating the execution of the work programming. This will require the post holder to be the main contact for a customer and to take them through each stage of the job, for which they will have full accountability. Principal Accountabilities: Take ownership for the entirety of the customers' journey, being the customers' sole contact with UKPN throughout the end-to-end process. Contributing to the BMoCS score for the area, therefore essential that the highest levels of customer service are offered. Accountable for the BMoCS scores achieved on their projects. Receive and process the customer's initial enquiry. Book surveyor site visits Raise, issue and manage customer's quotations Complete network checks and examine network records to ensure accuracy of quote and design they provide Take payment from customer for their project, either over the phone, or provide them with the details of alternative methods to pay. ie BACS transfer Ensure that all tasks are completed within the regulator defined time lines, of ATTQ & ATTC, and there are no Guaranteed Standards of Performance failures within their area. Raise work packs that are fit for purpose and include utility drawings Raise Purchase orders where required. Raise and provide our customer with MPAN numbers Raise street works permits through liaison with local authorities, and order any traffic management that is required to complete the job. Have sole responsibility of managing all street works permits for your customers, including liaison with local authorities, TM companies, excavation manager and Schedule and monitor all works into weekly programmes To safely schedule staff (direct and contractors) for the region. Monitor all works in the weekly programmes to ensure full utilisation of the resources and updating of scheduling tools Operate work management tools (SAP , MRS and SAP CRM) and PC systems to help plan, issuing and completion of work Communicate with both operatives and contractors on any site issues to ensure customer works are delivered. Report and have constant customer communication, including proactive contact with updates, clear correspondence with information about their project, and ensuring the customer is informed and happy with the timelines and the work to be completed Show a clear commitment to ensuring customer works are completed on the agreed date, and to the expected standard Resolve and act as the sole contact for all customers issues or complaints that fall within the customers project Take and resolve telephone queries from internal and external customers. Take ownership of and support in the investigation of customer complaints. Record and co-ordinate Electricity Guaranteed Standards and GSOP Standards. Ensure compliance is at the core of all tasks completed Communicate with contactors to ensure compliance with NRSWA. To work as a team with area Work planners, Field staff supervisors and Field Engineers to ensure staff are scheduled and utilised. Ensure all compliance activities are complete Communicate with other Directorates when working at the Regional Office. To assist with any compliance or UAT projects. To assist the management team in the progression of the team and department, through other projects/ tasks that benefit the wider Connection services team. This may include financial, business process, regulatory or compliance activities Qualifications: An attitude for excellent customer service. Good telephone skills. Good level PC literacy and use a variety of systems with fast and accurate keyboard skills. Team working - The ability to work co-operatively with others to achieve shared goals and improve the contribution of all members of the team. And problem resolution. Flexible attitude to work and working hours. Work with other staff and other teams within UK Power Networks and external partners. Minimum of a C&G 2339 but not essential. Educated to GCSE level or equivalent
Contract: 2 year fixed term contract, Full-time (40 hours per week) (x 2 contracts) Closing date: 23:59pm, Sunday 1st March 2026 Interview date: 1st stage interviews 12 & 13th March 2026 As public perceptions of the role of business in society evolve, it can be a great thing to be seen as a responsible B Corp. As our Certification Coordinator, you'll help ensure that this certification has been justly earned. At B Lab UK, we will expect you to put all your planning, organising, prioritising and data-assessing skills into delivering the B Corp certification process to aspiring B Corps. But we'll expect you to be as fair, honest, rigorous and responsible as the businesses seeking certification. We believe in bringing trust, inclusiveness, integrity, balance - and a passion for contributing to the long-term wellbeing of people and the planet. We believe you'll bring your own unique take on that. B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK. As Certification Coordinator, you'll help to raise standards of social and environmental performance, transparency and accountability - by making your own contribution to the growth of the movement. Monitor the B Corp Certification pipeline, ensuring timely progress, keeping on top of verification fee payments, identifying pain points and suggesting improvements. Provide expert support and clear communication to companies navigating B Corp Certification and the associated standards. Work with the Certification Manager to deliver the customer journey and collaborate with a range of colleagues to manage the process and resolve issues/queries. Drive continuous improvement through feedback analysis, risk mitigation and teamwork. Please refer to the job description for full requirements for this role on our website. The kind of things we're looking for Strong organisational skills, with ability to plan and prioritise multiple projects and meet tight deadlines. Excellent written and verbal communication, with ability to understand others' motivations and priorities - and so bring out the best in everyone. A good eye for detail, with experience in using data for decision-making, plus the ability to assess feedback, proactively improve processes - and always try to raise the bar. Ability to pick up new information quickly and communicate technical details effectively. Eagerness to collaborate across functions and the global network - to go further together. Commitment to bringing ambition, integrity, professionalism and balance to your work - as well as to the principles of justice, equity, diversity and inclusion. Proactive, flexible approach, with a willingness to get stuck in and choose courage over comfort. Ability to learn our digital platforms (familiarity with G-Suite, Slack, Asana, Zoom helpful - as well as, ideally, Salesforce or similar CRMs and a customer service background). Passion about sustainability - especially how business can be a force for good. Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship). Visit our career site to learn about the application journey you can expect and for full guidance and support on making your application. You can also read about the great colleague benefits available if you join our team. It is important to us that we have a recruitment process whereby everyone is able to be their best. If you have a disability/long-term health condition, and require a reasonable adjustment that would enable you to fully participate in any stage of the recruitment process, please let us know. B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We're not looking for candidates who are "culture fits." We're looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
Feb 19, 2026
Full time
Contract: 2 year fixed term contract, Full-time (40 hours per week) (x 2 contracts) Closing date: 23:59pm, Sunday 1st March 2026 Interview date: 1st stage interviews 12 & 13th March 2026 As public perceptions of the role of business in society evolve, it can be a great thing to be seen as a responsible B Corp. As our Certification Coordinator, you'll help ensure that this certification has been justly earned. At B Lab UK, we will expect you to put all your planning, organising, prioritising and data-assessing skills into delivering the B Corp certification process to aspiring B Corps. But we'll expect you to be as fair, honest, rigorous and responsible as the businesses seeking certification. We believe in bringing trust, inclusiveness, integrity, balance - and a passion for contributing to the long-term wellbeing of people and the planet. We believe you'll bring your own unique take on that. B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK. As Certification Coordinator, you'll help to raise standards of social and environmental performance, transparency and accountability - by making your own contribution to the growth of the movement. Monitor the B Corp Certification pipeline, ensuring timely progress, keeping on top of verification fee payments, identifying pain points and suggesting improvements. Provide expert support and clear communication to companies navigating B Corp Certification and the associated standards. Work with the Certification Manager to deliver the customer journey and collaborate with a range of colleagues to manage the process and resolve issues/queries. Drive continuous improvement through feedback analysis, risk mitigation and teamwork. Please refer to the job description for full requirements for this role on our website. The kind of things we're looking for Strong organisational skills, with ability to plan and prioritise multiple projects and meet tight deadlines. Excellent written and verbal communication, with ability to understand others' motivations and priorities - and so bring out the best in everyone. A good eye for detail, with experience in using data for decision-making, plus the ability to assess feedback, proactively improve processes - and always try to raise the bar. Ability to pick up new information quickly and communicate technical details effectively. Eagerness to collaborate across functions and the global network - to go further together. Commitment to bringing ambition, integrity, professionalism and balance to your work - as well as to the principles of justice, equity, diversity and inclusion. Proactive, flexible approach, with a willingness to get stuck in and choose courage over comfort. Ability to learn our digital platforms (familiarity with G-Suite, Slack, Asana, Zoom helpful - as well as, ideally, Salesforce or similar CRMs and a customer service background). Passion about sustainability - especially how business can be a force for good. Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship). Visit our career site to learn about the application journey you can expect and for full guidance and support on making your application. You can also read about the great colleague benefits available if you join our team. It is important to us that we have a recruitment process whereby everyone is able to be their best. If you have a disability/long-term health condition, and require a reasonable adjustment that would enable you to fully participate in any stage of the recruitment process, please let us know. B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We're not looking for candidates who are "culture fits." We're looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
Data Entry Coordinator Woking - No Parking. Close to train station 32,000 Are you a highly organised administrator who thrives on accuracy, collaboration, and keeping complex systems runningsmoothly? A busy Central Administration team, playing a vital role in supporting clients, stakeholders, and operational teams through effective system management and first-class coordination. You will help ensure the seamless setup, accuracy, and day-to- day operation of ordering platforms and administrative processes across multiple client accounts. Key responsibilities include: Building, maintaining, and updating client ordering platforms Onboarding and training new clients and users Managing user and staff account access across systems Updating offerings, schedules, calendars, and closed periods Verifying offering accuracy and preparing special event or theme-day listings Creating and maintaining offering cycles aligned to operational schedules Producing accurate layout designs and calendar updates Collaborating with internal teams and external system partners to resolve issues Supporting new client mobilisation and training new team members Maintaining high data integrity and producing essential operational information Skills Required Strong communication and interpersonal skills Demonstrable experience of using complex systems Excellent customer service and stakeholder support experience Outstanding organisation and multitasking ability in a fast-paced environment High attention to detail with a proactive, solution-focused mindset Confidence using Microsoft Office and database systems A collaborative team player who enjoys improving processes and solving problems
Feb 18, 2026
Full time
Data Entry Coordinator Woking - No Parking. Close to train station 32,000 Are you a highly organised administrator who thrives on accuracy, collaboration, and keeping complex systems runningsmoothly? A busy Central Administration team, playing a vital role in supporting clients, stakeholders, and operational teams through effective system management and first-class coordination. You will help ensure the seamless setup, accuracy, and day-to- day operation of ordering platforms and administrative processes across multiple client accounts. Key responsibilities include: Building, maintaining, and updating client ordering platforms Onboarding and training new clients and users Managing user and staff account access across systems Updating offerings, schedules, calendars, and closed periods Verifying offering accuracy and preparing special event or theme-day listings Creating and maintaining offering cycles aligned to operational schedules Producing accurate layout designs and calendar updates Collaborating with internal teams and external system partners to resolve issues Supporting new client mobilisation and training new team members Maintaining high data integrity and producing essential operational information Skills Required Strong communication and interpersonal skills Demonstrable experience of using complex systems Excellent customer service and stakeholder support experience Outstanding organisation and multitasking ability in a fast-paced environment High attention to detail with a proactive, solution-focused mindset Confidence using Microsoft Office and database systems A collaborative team player who enjoys improving processes and solving problems
Salary: Competitive + Commission Scheme + Excellent Benefits Internal Account Coordinator - South of England - Plumb Centre So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As an Internal Account Coordinator in South of England , youll be responsible for: Targeting Plumbing & Heating accounts in the South West of England Opening new accounts and targeting low spending accounts Communicate with customers to understand their needs and requirements to drive opportunities to maximise sales Drive the implementation and use of to establish the highest standards of sales management and customer care Ensure outstanding customer service, ensuring regular communication with allocated customers Answering customers questions, problem resolution and providing additional information via calls and emails Maintain close working relationships with branches within your area This is a permanent role working 40 hours per week Monday to Friday between 08.00am - 5.00pm. You can work from a branch based in the South of England or work hybrid or from home. And heres what wed like you to have: Prior experience in a telesales or sales role Knowledge of building and maintaining business relationships with internal and external stakeholders Ability to demonstrate passion and resilience in working towards sales goals Confidence to communicate concise and accurate information to customers in a clear yet comprehensive manner Knowledge of building and maintaining relationships Self motivation and resilience We look forward to receiving your application! JBRP1_UKTJ
Feb 18, 2026
Full time
Salary: Competitive + Commission Scheme + Excellent Benefits Internal Account Coordinator - South of England - Plumb Centre So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As an Internal Account Coordinator in South of England , youll be responsible for: Targeting Plumbing & Heating accounts in the South West of England Opening new accounts and targeting low spending accounts Communicate with customers to understand their needs and requirements to drive opportunities to maximise sales Drive the implementation and use of to establish the highest standards of sales management and customer care Ensure outstanding customer service, ensuring regular communication with allocated customers Answering customers questions, problem resolution and providing additional information via calls and emails Maintain close working relationships with branches within your area This is a permanent role working 40 hours per week Monday to Friday between 08.00am - 5.00pm. You can work from a branch based in the South of England or work hybrid or from home. And heres what wed like you to have: Prior experience in a telesales or sales role Knowledge of building and maintaining business relationships with internal and external stakeholders Ability to demonstrate passion and resilience in working towards sales goals Confidence to communicate concise and accurate information to customers in a clear yet comprehensive manner Knowledge of building and maintaining relationships Self motivation and resilience We look forward to receiving your application! JBRP1_UKTJ
Quality Assurance Engineer Galldris Group Location: Sizewell, Suffolk An exciting opportunity has arisen for a Quality Assurance Engineer to join our Team. To be considered, you will come from a Construction or Civil Engineering Background. The Quality Assurance Engineer will be responsible for the quality assurance process. Ensure a project is handed over with accurate records and within the agreed timescales and quality standards. This document should be read in conjunction with the Galldris Services Ltd Safety Management System. Key Accountabilities to include but not limited to: Support the operational team with accurate record keeping and document control Collate and mange ITPs with engineering team and subcontractors Support design coordinators and design managers with their duties Track equipment and update equipment registers Update and compliance with Project Quality Plan Ensure project compliance with the project and Galldris quality procedures Support engineering team and subcontractors with NCR process Awareness of project specific handover documentation. Track and collate and handover documentation to support Handover File and O&Ms Awareness of Environmental issues within the construction company environment and the Environmental Manual policy and objectives Awareness of Occupational Health and Safety issues within the construction company environment and the Galldris Services Ltd OH&S policy statement and objectives Undertake other duties commensurate with the level of this position Comply with Company polices & procedures Experience/Knowledge: Knowledge of Health & Safety Legislation Good knowledge of plant Construction or Civil Engineering experience is essential Skills: Good Communication Skills Thorough understanding of Workflow Commitment to the implementation of Materials Logistics To be able to work with initiative when outside influences affect planned operations Qualifications: Degree or similar CSCS Card Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Feb 18, 2026
Full time
Quality Assurance Engineer Galldris Group Location: Sizewell, Suffolk An exciting opportunity has arisen for a Quality Assurance Engineer to join our Team. To be considered, you will come from a Construction or Civil Engineering Background. The Quality Assurance Engineer will be responsible for the quality assurance process. Ensure a project is handed over with accurate records and within the agreed timescales and quality standards. This document should be read in conjunction with the Galldris Services Ltd Safety Management System. Key Accountabilities to include but not limited to: Support the operational team with accurate record keeping and document control Collate and mange ITPs with engineering team and subcontractors Support design coordinators and design managers with their duties Track equipment and update equipment registers Update and compliance with Project Quality Plan Ensure project compliance with the project and Galldris quality procedures Support engineering team and subcontractors with NCR process Awareness of project specific handover documentation. Track and collate and handover documentation to support Handover File and O&Ms Awareness of Environmental issues within the construction company environment and the Environmental Manual policy and objectives Awareness of Occupational Health and Safety issues within the construction company environment and the Galldris Services Ltd OH&S policy statement and objectives Undertake other duties commensurate with the level of this position Comply with Company polices & procedures Experience/Knowledge: Knowledge of Health & Safety Legislation Good knowledge of plant Construction or Civil Engineering experience is essential Skills: Good Communication Skills Thorough understanding of Workflow Commitment to the implementation of Materials Logistics To be able to work with initiative when outside influences affect planned operations Qualifications: Degree or similar CSCS Card Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Please note: We are not using recruitment agencies for this role. In the event of speculative CV submissions, no fees will be applicable.
Location : London Job Overview To manage the London Showroom, office and meeting room on a day to day basis providing a high level of customer service for the Exec Co Team, Head of Wholesale as well as Key/ Account Managers and all visiting colleagues and customers. Provision of admin support to the UK & ROI Sales & Operations team where relevant Responsibilities Drive strong perception of Clarks click apply for full job details
Feb 18, 2026
Full time
Location : London Job Overview To manage the London Showroom, office and meeting room on a day to day basis providing a high level of customer service for the Exec Co Team, Head of Wholesale as well as Key/ Account Managers and all visiting colleagues and customers. Provision of admin support to the UK & ROI Sales & Operations team where relevant Responsibilities Drive strong perception of Clarks click apply for full job details
Client Services Coordinator Cardiff From 27k depending on experience We have an opportunity to step into a key role supporting a market leading organisation known for delivering first class service and support for major household brands. Our client, an innovator in full service retail solutions, is looking to strengthen their Support team by recruiting for a Client Services Coordinator to manage the day to day coordination for high value client accounts. You will work closely with the Team Leader and internal teams to ensure excellent client service and efficient operations. The role Coordinate daily activities between clients, suppliers, and internal teams Respond to client enquiries promptly and maintain strong professional relationships Monitor stock levels, forecast requirements, and arrange timely replenishment Liaise with suppliers to secure competitive pricing and ensure timely delivery Prepare clear reports and updates for managers, clients, and colleagues Support continuous improvement initiatives and process efficiency The person Experience in customer service, administration, coordination, or supply chain roles Strong organisational skills and the ability to manage competing priorities Confident communicator, able to build positive relationships with clients and suppliers Strong competency in Excel (Power BI desirable ) In return You will be joining a respected company with a reputation for reliability and operational excellence You will work with major national retail brands They provide a collaborative, supportive culture with opportunities for development
Feb 18, 2026
Full time
Client Services Coordinator Cardiff From 27k depending on experience We have an opportunity to step into a key role supporting a market leading organisation known for delivering first class service and support for major household brands. Our client, an innovator in full service retail solutions, is looking to strengthen their Support team by recruiting for a Client Services Coordinator to manage the day to day coordination for high value client accounts. You will work closely with the Team Leader and internal teams to ensure excellent client service and efficient operations. The role Coordinate daily activities between clients, suppliers, and internal teams Respond to client enquiries promptly and maintain strong professional relationships Monitor stock levels, forecast requirements, and arrange timely replenishment Liaise with suppliers to secure competitive pricing and ensure timely delivery Prepare clear reports and updates for managers, clients, and colleagues Support continuous improvement initiatives and process efficiency The person Experience in customer service, administration, coordination, or supply chain roles Strong organisational skills and the ability to manage competing priorities Confident communicator, able to build positive relationships with clients and suppliers Strong competency in Excel (Power BI desirable ) In return You will be joining a respected company with a reputation for reliability and operational excellence You will work with major national retail brands They provide a collaborative, supportive culture with opportunities for development
Recruitment Onsite Manager Location: Leeds Salary: £30,000 - £33,000 per annum + bonus (depending on experience) Hours: 40 hours per week 6-2.30am x 3 days and 8 - 4.30am 2 days. Mon - Fri Start Date: Immediate Omnia Resourcing is seeking an experienced and proactive Onsite Account Manager to join our team based in Leeds. This is a fantastic opportunity for someone who enjoys managing onsite operations, building strong client relationships, and delivering a high-quality recruitment service. You will be responsible for managing the day-to-day onsite operation, supporting a temporary workforce, and acting as the main point of contact between the client and Omnia Resourcing. Key Responsibilities as Onsite Account Manager: Manage daily onsite operations in line with client requirements, KPIs, and Omnia Resourcing processes Build and maintain a pool of fully compliant temporary workers to meet operational demand Ensure service level agreements, performance targets, and compliance standards are consistently met Monitor and manage compliance procedures, including Right to Work and regulatory requirements Recruit, train, and manage Account Coordinators as required Build strong relationships with clients, line managers, and temporary workers Manage attendance, holidays, absences, and conduct return-to-work interviews Coordinate recruitment activity with the resourcing team and deliver induction processes Complete accurate administration, including payroll checks and client reporting Requirements as Onsite Account Manager: Minimum 1 year's experience in an account management or recruitment role Strong verbal and written communication skills Confident and professional in a client-facing environment Strong problem-solving skills with excellent attention to detail Ability to work under pressure in a fast-paced setting Desirable: experience within logistics or manufacturing Full UK driving licence required Key Behaviours and Skills: Highly motivated, enthusiastic, and results-driven Flexible and adaptable to changing operational requirements Strong organisational and leadership skills Team-focused with the ability to motivate and support others Approachable and professional at all times Benefits of working for Omnia Resourcing: Opportunity to join a fast-growing recruitment agency Career progression and development opportunities Supportive and dynamic team environment If you are an experienced Onsite Account Manager looking for your next challenge, we encourage you to apply today. For more information, please contact Laura on . JBRP1_UKTJ
Feb 18, 2026
Full time
Recruitment Onsite Manager Location: Leeds Salary: £30,000 - £33,000 per annum + bonus (depending on experience) Hours: 40 hours per week 6-2.30am x 3 days and 8 - 4.30am 2 days. Mon - Fri Start Date: Immediate Omnia Resourcing is seeking an experienced and proactive Onsite Account Manager to join our team based in Leeds. This is a fantastic opportunity for someone who enjoys managing onsite operations, building strong client relationships, and delivering a high-quality recruitment service. You will be responsible for managing the day-to-day onsite operation, supporting a temporary workforce, and acting as the main point of contact between the client and Omnia Resourcing. Key Responsibilities as Onsite Account Manager: Manage daily onsite operations in line with client requirements, KPIs, and Omnia Resourcing processes Build and maintain a pool of fully compliant temporary workers to meet operational demand Ensure service level agreements, performance targets, and compliance standards are consistently met Monitor and manage compliance procedures, including Right to Work and regulatory requirements Recruit, train, and manage Account Coordinators as required Build strong relationships with clients, line managers, and temporary workers Manage attendance, holidays, absences, and conduct return-to-work interviews Coordinate recruitment activity with the resourcing team and deliver induction processes Complete accurate administration, including payroll checks and client reporting Requirements as Onsite Account Manager: Minimum 1 year's experience in an account management or recruitment role Strong verbal and written communication skills Confident and professional in a client-facing environment Strong problem-solving skills with excellent attention to detail Ability to work under pressure in a fast-paced setting Desirable: experience within logistics or manufacturing Full UK driving licence required Key Behaviours and Skills: Highly motivated, enthusiastic, and results-driven Flexible and adaptable to changing operational requirements Strong organisational and leadership skills Team-focused with the ability to motivate and support others Approachable and professional at all times Benefits of working for Omnia Resourcing: Opportunity to join a fast-growing recruitment agency Career progression and development opportunities Supportive and dynamic team environment If you are an experienced Onsite Account Manager looking for your next challenge, we encourage you to apply today. For more information, please contact Laura on . JBRP1_UKTJ
Sales Administrator Location: Ripon office based Hours: Full time, 08:00am - 5:00pm Contract Type: Permanent Salary: Competitive About us Ripon Farm Services was established in 1982 to supply agricultural machinery, equipment and support throughout Yorkshire, Teesside, Lincolnshire and Nottinghamshire. Over those 40 years, we've developed a proud reputation within our farming communities for customer service that goes above and beyond. Role overview Responsibilities: Provide excellent customer service and support to the sales team Assist with order processing, including entering orders into the system and ensuring accuracy Respond to customer inquiries and provide product information Collaborate with internal teams to resolve customer issues or concerns Maintain accurate and up-to-date records of customer interactions and transactions Assist in preparing sales reports and presentations Coordinate with shipping and logistics to ensure timely delivery of orders Support sales representatives in managing client accounts Maintaining yard and office standards Experience: Previous experience in a sales support or customer service role preferred Strong communication skills, both written and verbal Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint) Detail-oriented with excellent organisational skills Ability to multitask and prioritise tasks effectively Strong problem-solving skills and ability to work well under pressure Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organisation. Benefits Company pension scheme. Company sick scheme. 24 days holiday plus bank holidays. Day off for your birthday. Vehicle change policy - if applicable. Life insurance x 3 salary. Tailored career path. Manufacturer training. Employee uniform. Staff discount on showroom items. Free on-site parking. Health and well-being support line. Employer funded Cash plan to support with covering employees regular healthcare expenses. You may also have experience in the following: Sales Administrator, Sales Support Administrator, Sales Support Assistant, Sales Coordinator, Customer Service Administrator, Customer Service Advisor, Order Processing Administrator, Order Administrator, Commercial Administrator, Office Administrator, Account Support Administrator, CRM Administrator, Sales Office Administrator, Administrative Assistant (Sales), Internal Sales Administrator REF- JBRP1_UKTJ
Feb 18, 2026
Full time
Sales Administrator Location: Ripon office based Hours: Full time, 08:00am - 5:00pm Contract Type: Permanent Salary: Competitive About us Ripon Farm Services was established in 1982 to supply agricultural machinery, equipment and support throughout Yorkshire, Teesside, Lincolnshire and Nottinghamshire. Over those 40 years, we've developed a proud reputation within our farming communities for customer service that goes above and beyond. Role overview Responsibilities: Provide excellent customer service and support to the sales team Assist with order processing, including entering orders into the system and ensuring accuracy Respond to customer inquiries and provide product information Collaborate with internal teams to resolve customer issues or concerns Maintain accurate and up-to-date records of customer interactions and transactions Assist in preparing sales reports and presentations Coordinate with shipping and logistics to ensure timely delivery of orders Support sales representatives in managing client accounts Maintaining yard and office standards Experience: Previous experience in a sales support or customer service role preferred Strong communication skills, both written and verbal Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint) Detail-oriented with excellent organisational skills Ability to multitask and prioritise tasks effectively Strong problem-solving skills and ability to work well under pressure Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organisation. Benefits Company pension scheme. Company sick scheme. 24 days holiday plus bank holidays. Day off for your birthday. Vehicle change policy - if applicable. Life insurance x 3 salary. Tailored career path. Manufacturer training. Employee uniform. Staff discount on showroom items. Free on-site parking. Health and well-being support line. Employer funded Cash plan to support with covering employees regular healthcare expenses. You may also have experience in the following: Sales Administrator, Sales Support Administrator, Sales Support Assistant, Sales Coordinator, Customer Service Administrator, Customer Service Advisor, Order Processing Administrator, Order Administrator, Commercial Administrator, Office Administrator, Account Support Administrator, CRM Administrator, Sales Office Administrator, Administrative Assistant (Sales), Internal Sales Administrator REF- JBRP1_UKTJ
Salary: Competitive + Commission Scheme + Excellent Benefits Internal Account Coordinator - South of England - Plumb Centre So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills click apply for full job details
Feb 17, 2026
Full time
Salary: Competitive + Commission Scheme + Excellent Benefits Internal Account Coordinator - South of England - Plumb Centre So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills click apply for full job details
We are pleased to be working with a global business who are looking for an office and sales Coordinator to join them. The company are at the forefront of their field and continuing to grow. The company work with large, big label brands and well-known retailers across the UK, Europe, and the US, providing them with custom-made, innovate designs while providing an end-to-end service from concept to delivery. They are a fantastically creative company, and they have a rare opportunity to recruit a new Office & Sales Coordinator to join their busy team. We are looking for a highly organised and proactive Office & Sales Coordinator. This is full-time office-based job. The ideal candidate will be detail-oriented, hands-on, and motivated, with a strong customer-service focus and the ability to work well in a fast-paced environment. Duties & Responsibilities of Office & Sales Coordinator: Provide sales administrative and coordinator support to Project Managers and Account Managers, including creating specifications, generating product codes, order processing, customer service, dealing with queries and completing other general sales administration wherever needed. General support to the team with other day-to-day tasks when needed, answer incoming calls, responding to general enquiries, and help in maintaining company records. Ensure the smooth day-to-day running of the office and communicate relevant information to staff. Manage office supplies and equipment, including monitoring stock levels, reordering items, and ensuring equipment is fully operational, organised and accessible. Schedule and coordinate internal meetings and manage meeting room bookings. Petty cash management Liaise with cleaning teams, the Estate Office, warehouse teams, and external suppliers. Work with HR to manage staff sign-in forms and other Head Office related requirements. Handle incoming and outgoing samples via FedEx, DHL and other couriers. Deal with any issues and ensure sales staff are informed of arrivals and dispatches. Maintain accurate records of sample movement and stock levels. Keep samples organised and accessible. Coordinate trade show preparations, including assembling samples, packing securely, organising the samples back into the samples stock when they return from the show, working with warehouse and logistics teams, liaising with show organisers, purchasing required materials, and assisting with booking travel and accommodation. Prepare meeting rooms, including organising refreshments and ordering lunches or supplies when needed. Arrange taxis for client meetings when required Tidying up meeting rooms after client meetings when needed. Maintain and reorganise showroom displays and samples as required. Minimum Skills and Experience of Office & Sales Coordinator: Previous experience in a sales support / administrative role and office coordination Proficiency in Microsoft Office (Word, Excel, PowerPoint) Excellent communication and interpersonal skills Strong organisational and multitasking abilities Detail orientated and reactive Practical, hands-on attitude Physically able to pack and lift weighty boxes, and carry them up and down stairs Able to work independently and meet tight deadlines Location a car is essential due to the location having poor access to public transport Salary & Benefits: 20 days holiday + bank holidays increasing to 25 days with length of service Full Medical History Disregarded private health insurance and cash benefit plan Enhanced maternity and paternity leave Discretionary year-end bonus Free car parking Casual Dress policy
Feb 17, 2026
Full time
We are pleased to be working with a global business who are looking for an office and sales Coordinator to join them. The company are at the forefront of their field and continuing to grow. The company work with large, big label brands and well-known retailers across the UK, Europe, and the US, providing them with custom-made, innovate designs while providing an end-to-end service from concept to delivery. They are a fantastically creative company, and they have a rare opportunity to recruit a new Office & Sales Coordinator to join their busy team. We are looking for a highly organised and proactive Office & Sales Coordinator. This is full-time office-based job. The ideal candidate will be detail-oriented, hands-on, and motivated, with a strong customer-service focus and the ability to work well in a fast-paced environment. Duties & Responsibilities of Office & Sales Coordinator: Provide sales administrative and coordinator support to Project Managers and Account Managers, including creating specifications, generating product codes, order processing, customer service, dealing with queries and completing other general sales administration wherever needed. General support to the team with other day-to-day tasks when needed, answer incoming calls, responding to general enquiries, and help in maintaining company records. Ensure the smooth day-to-day running of the office and communicate relevant information to staff. Manage office supplies and equipment, including monitoring stock levels, reordering items, and ensuring equipment is fully operational, organised and accessible. Schedule and coordinate internal meetings and manage meeting room bookings. Petty cash management Liaise with cleaning teams, the Estate Office, warehouse teams, and external suppliers. Work with HR to manage staff sign-in forms and other Head Office related requirements. Handle incoming and outgoing samples via FedEx, DHL and other couriers. Deal with any issues and ensure sales staff are informed of arrivals and dispatches. Maintain accurate records of sample movement and stock levels. Keep samples organised and accessible. Coordinate trade show preparations, including assembling samples, packing securely, organising the samples back into the samples stock when they return from the show, working with warehouse and logistics teams, liaising with show organisers, purchasing required materials, and assisting with booking travel and accommodation. Prepare meeting rooms, including organising refreshments and ordering lunches or supplies when needed. Arrange taxis for client meetings when required Tidying up meeting rooms after client meetings when needed. Maintain and reorganise showroom displays and samples as required. Minimum Skills and Experience of Office & Sales Coordinator: Previous experience in a sales support / administrative role and office coordination Proficiency in Microsoft Office (Word, Excel, PowerPoint) Excellent communication and interpersonal skills Strong organisational and multitasking abilities Detail orientated and reactive Practical, hands-on attitude Physically able to pack and lift weighty boxes, and carry them up and down stairs Able to work independently and meet tight deadlines Location a car is essential due to the location having poor access to public transport Salary & Benefits: 20 days holiday + bank holidays increasing to 25 days with length of service Full Medical History Disregarded private health insurance and cash benefit plan Enhanced maternity and paternity leave Discretionary year-end bonus Free car parking Casual Dress policy
Facilities Coordinator Hard Services The Role Reporting to Geography WFM Lead, responsibility for day to day aspects of management of Hard Service related items within the office. Total ownership/accountability for the management of contracts within their remit. To provide a safe, clean and comfortable work environment for members, and maintain a visible presence and responsive service within the offices. Key Responsibilities Operational responsibility for day to day running of hard service contracts, to include delivery of planned and reactive maintenance. Forward planning and, in conjunction with WFM Lead, management of finances for achieving financial targets, budget management and review. Regular review of contracts/SLAs to include monthly meetings/quarterly reviews and reports with WFM Lead. Strong understanding of legal compliance to include H&S, energy, quality and environmental in line with responsibilities as outlined in the firm's Management System. Timely review and updates to Arup's HSE Log for relevant locations. Maintaining of Contractors' details, to include contracts/SLAs, insurances, records of site inductions, service reports, engineer competencies etc. and identifying opportunities for re-tendering/securing cost efficiencies. Reviewing facilities requests & validating supporting information and assisting with monitoring and management of associated workflow. Familiarity & understanding of current H&S requirements to support a safe working environment, with willingness to complete training as required. Supporting contractor management on site, by timely review of contractor RAMS, and the administration of e-permits (access permits & permits to work) and contractor inductions/site briefings where necessary. Maintaining close working relationships with teams based at site to offer support in managing the immediate workplace experience within the office environment, and communicate planned activities accordingly. Tracking planned & anticipated contractor attendance in line agreed dates/programme, including with main FM provider and ad-hoc contractors. Regular interaction with housekeeping contractors and Workplace Experience Assistants/Coordinators in order to respond to immediate issues. Ability and willingness to travel to other sites within the region to offer support as required for wider WFM team, stakeholder engagement, contractor meetings etc. Regular auditing and review of offices for safety, compliance and improvement. Overseeing project works as required - some flexibility required to support some out of hours. Front of House cover as required. Key Skills and Experience Required Resilient under pressure and be able to converse confidently with staff, customers and suppliers at all levels. Have general knowledge of site plant, equipment and office services. Good problem solving and analytical skills. Clear and logical thinker. Team player and self-motivator. Strong work ethic. Compliance/knowledge of current legislation. Exhibit a positive and enthusiastic attitude. Desirable Skills and Experience Minimum of 5 years' experience of managing maintenance activity. Good, all-round knowledge of various engineering disciplines e.g. Electrical, Mechanical, and Civil or Facilities Management. Demonstrate experience of coordinating and managing building maintenance and good awareness of fit-out, churn and H&S issues. Able to think on their feet and change their approach as required. Understands the importance of process, reports and paperwork. Knowledge of CAFM systems. Knowledge of ePermits system. Qualifications Degree or industry specific qualification such as IWFM Certificate or 5 years of experience within the field of expertise. IOSH desirable, or willingness to complete IOSH Training. NEBOSH desirable, or willingness to complete NEBOSH Training. First Aid & Fire Marshal trained or desire to be.
Feb 17, 2026
Full time
Facilities Coordinator Hard Services The Role Reporting to Geography WFM Lead, responsibility for day to day aspects of management of Hard Service related items within the office. Total ownership/accountability for the management of contracts within their remit. To provide a safe, clean and comfortable work environment for members, and maintain a visible presence and responsive service within the offices. Key Responsibilities Operational responsibility for day to day running of hard service contracts, to include delivery of planned and reactive maintenance. Forward planning and, in conjunction with WFM Lead, management of finances for achieving financial targets, budget management and review. Regular review of contracts/SLAs to include monthly meetings/quarterly reviews and reports with WFM Lead. Strong understanding of legal compliance to include H&S, energy, quality and environmental in line with responsibilities as outlined in the firm's Management System. Timely review and updates to Arup's HSE Log for relevant locations. Maintaining of Contractors' details, to include contracts/SLAs, insurances, records of site inductions, service reports, engineer competencies etc. and identifying opportunities for re-tendering/securing cost efficiencies. Reviewing facilities requests & validating supporting information and assisting with monitoring and management of associated workflow. Familiarity & understanding of current H&S requirements to support a safe working environment, with willingness to complete training as required. Supporting contractor management on site, by timely review of contractor RAMS, and the administration of e-permits (access permits & permits to work) and contractor inductions/site briefings where necessary. Maintaining close working relationships with teams based at site to offer support in managing the immediate workplace experience within the office environment, and communicate planned activities accordingly. Tracking planned & anticipated contractor attendance in line agreed dates/programme, including with main FM provider and ad-hoc contractors. Regular interaction with housekeeping contractors and Workplace Experience Assistants/Coordinators in order to respond to immediate issues. Ability and willingness to travel to other sites within the region to offer support as required for wider WFM team, stakeholder engagement, contractor meetings etc. Regular auditing and review of offices for safety, compliance and improvement. Overseeing project works as required - some flexibility required to support some out of hours. Front of House cover as required. Key Skills and Experience Required Resilient under pressure and be able to converse confidently with staff, customers and suppliers at all levels. Have general knowledge of site plant, equipment and office services. Good problem solving and analytical skills. Clear and logical thinker. Team player and self-motivator. Strong work ethic. Compliance/knowledge of current legislation. Exhibit a positive and enthusiastic attitude. Desirable Skills and Experience Minimum of 5 years' experience of managing maintenance activity. Good, all-round knowledge of various engineering disciplines e.g. Electrical, Mechanical, and Civil or Facilities Management. Demonstrate experience of coordinating and managing building maintenance and good awareness of fit-out, churn and H&S issues. Able to think on their feet and change their approach as required. Understands the importance of process, reports and paperwork. Knowledge of CAFM systems. Knowledge of ePermits system. Qualifications Degree or industry specific qualification such as IWFM Certificate or 5 years of experience within the field of expertise. IOSH desirable, or willingness to complete IOSH Training. NEBOSH desirable, or willingness to complete NEBOSH Training. First Aid & Fire Marshal trained or desire to be.
