# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026
Apr 05, 2026
Full time
# Customer Success Manager Job Introduction Customer Success Manager Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Customer Success Manager to join us.As a Customer Success Manager, you will take on a nationwide role focused on developing innovative ways to secure future work across local authorities, housing associations and framework agreements. As a key member of the Sales & Design Team, you'll play a crucial role in driving customer satisfaction, retention and growth within the utilities sector. Acting as the primary relationship owner for key accounts, you will ensure customers receive maximum value from our services and solutions.Working closely with sales, operations, billing and product teams, you will maintain strong customer relationships, proactively resolve issues and identify commercial opportunities that support long-term revenue growth.We're looking for the successful candidate to be based at one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow). Your responsibilities as a Customer Success Manager: Leadership & Team Management - Oversee and support the Business Development Manager and Sales Coordinator, ensuring high quality performance, effective workload management, and ongoing professional development, while maintaining a positive and productive team environment. Customer Relationship Ownership - Act as the primary contact for key customers, building strong and trusted long term relationships through proactive communication, regular reviews and onsite or virtual meetings. Service Delivery & Performance Oversight - Ensure seamless customer onboarding and monitor service performance, SLAs and delivery milestones. Work with internal teams to resolve issues promptly and manage escalations professionally to maintain excellent customer experience. Commercial Growth & Strategic Planning - Identify upsell, renewal and cross sell opportunities, support contract discussions and pricing updates, and contribute to revenue forecasting and customer growth plans using insights drawn from data and customer feedback. Customer Advocacy & Continuous Improvement - Analyse customer data and performance trends to recommend service enhancements. Provide insight to product and operational teams, track customer health indicators and champion customer needs to reduce churn and drive continuous improvement. Preferred experience Proven experience in customer success, account management, or commercial roles within utilities or B2B service environments. Strong knowledge of utility operations (energy, water, metering, last mile delivery, infrastructure or related fields). Ability to analyse data, understand commercial drivers, and create actionable insights. Strong stakeholder management experience across operational, commercial, and technical teams. Apply now! We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received. Last Mile is one of the largest last-mile multi-utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the 'last mile' of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater. Working through our operating companies (in South of England and Wales), (in Scotland, North Wales and the North of England) and our asset adoption business , we offer a 'one-stop shop' for new utility connections. We're proud to be both a certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.For further enquiries, contact or visit our website at At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply. Customer Success Manager Salary Competitive Frequency Annual Job Reference CSM007 Contract Type Permanent - Full Time Closing Date 5 April, 2026 Job Category Sales, Commercial and Estimating Company Office-Based Location Stonehouse, United Kingdom Posted on 26 February, 2026
Are you ready to make your mark in the world of Formula 1? At Formula 1, we are passionate about delivering the world's greatest sports and entertainment spectacle, leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first Grand Prix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track. Everything you see on screen or at an event comes via our passionate and dedicated people. Whether it's engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications, there is always a talented team working to maximise the potential of the sport. Role Overview As the commercial rights holders of the FIA Formula One World Championship , FIA Formula 2 Championship , FIA Formula 3 Championship and Porsche Supercup Series, Formula 1's Media Rights team oversees the global distribution of all media rights across these series. We are looking for a highly organised and proactive Senior Coordinator, Media Rights to support the smooth administration of ancillary media rights activity. Reporting to the Senior Sales & Account Manager, you will play a key role in maintaining accurate records, supporting client servicing, coordinating internal workflows and delivering high quality administrative support across the department. You will act as a trusted point of contact for internal teams and external partners, ensuring clear communication and dependable day to day operational support in a commercially driven environment. Main Duties and Responsibilities Create and maintain accurate client records and tracking systems, including enquiries, sales activity, deal status, contract documentation, invoicing details and accreditation summaries. Support the administration of Media Rights agreements by ensuring contracts are issued, executed, returned and correctly stored. Manage client and partner credential requirements, ensuring information is gathered ahead of deadlines and shared with the Accreditation team. Act as a point of contact for clients and partners, handling initial enquiries and supporting relationship management activities. Request footage from the Production Department in line with contractual requirements and ensure delivery in the required formats. Liaise with internal departments to coordinate information and resolve queries. Work with Finance to support invoicing processes, track payments and monitor outstanding balances. Assist with drafting contracts in collaboration with the Senior Sales & Account Manager, Senior Sales & Account Executive and the Legal team. Maintain effective processes and systems that support team efficiency. Build strong working relationships with internal teams and external stakeholders. Provide timely updates to line managers and adapt to evolving business needs. What Are We Looking For? Experience Prior to the role it would be essential that you: Have 2-4 years' experience in a similar administrative or commercially focused role. Bring experience from a structured, commercially driven environment, ideally involving contracts, clients or rights based services. Have experience handling high volumes of information accurately and efficiently. Some desirable experience that you may bring to the role: Experience in the sports or entertainment sector. Background in Media Rights or a comparable commercial rights environment. Knowledge & Skills Prior to the role it is essential that you demonstrate: Excellent organisational and administrative skills. Meticulous attention to detail, with experience managing large information workloads. Excellent written and verbal communication skills. Ability to manage multiple projects and meet tight deadlines. Strong proficiency in Microsoft Office applications. Not essential but beneficial: Understanding of Formula 1 or the wider sports media landscape, including sponsorship or media rights. Qualifications Not essential to be successful in the role but the following may be beneficial: Qualifications in business administration, media, commercial operations or related fields. Personal Qualities In this role it is essential that you are: Self motivated, performance driven and comfortable working in a fast paced environment. Able to take initiative while working collaboratively as part of a team. A strong problem solver with a proactive approach. Trustworthy, with the ability to handle confidential information appropriately. Why join the force behind the sport? Joining F1 means becoming part of a team that values innovation, collaboration and personal growth. We offer a dynamic work environment where ideas are heard, and employee contributions truly make an impact. We seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the sport. As a member of the F1 team, you will have access to the following benefits: Private Healthcare scheme Dental Care 4 x Grand Prix Paddock passes per season Enhanced maternity/paternity leave and other family planning policies A free staff shuttle service running to and from surrounding train stations near Biggin Hill Free healthy snacks in our offices Subsidised canteen in Biggin Hill, serving breakfast and lunch 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure Opportunities to develop and request training for your role via our in house Learning and Development team Discount on F1 merchandise Discount at F1's experiences including F1 Arcade and F1 Drive Perkbox benefit portal and more Division: Broadcast and Media
Apr 05, 2026
Full time
Are you ready to make your mark in the world of Formula 1? At Formula 1, we are passionate about delivering the world's greatest sports and entertainment spectacle, leaving a positive legacy wherever we race. Innovation has always been at the heart of what we do ever since our first Grand Prix in 1950. Now, more than 75 years on, the sport remains a pioneer, developing technologies that have made a significant impact on society beyond the track. Everything you see on screen or at an event comes via our passionate and dedicated people. Whether it's engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications, there is always a talented team working to maximise the potential of the sport. Role Overview As the commercial rights holders of the FIA Formula One World Championship , FIA Formula 2 Championship , FIA Formula 3 Championship and Porsche Supercup Series, Formula 1's Media Rights team oversees the global distribution of all media rights across these series. We are looking for a highly organised and proactive Senior Coordinator, Media Rights to support the smooth administration of ancillary media rights activity. Reporting to the Senior Sales & Account Manager, you will play a key role in maintaining accurate records, supporting client servicing, coordinating internal workflows and delivering high quality administrative support across the department. You will act as a trusted point of contact for internal teams and external partners, ensuring clear communication and dependable day to day operational support in a commercially driven environment. Main Duties and Responsibilities Create and maintain accurate client records and tracking systems, including enquiries, sales activity, deal status, contract documentation, invoicing details and accreditation summaries. Support the administration of Media Rights agreements by ensuring contracts are issued, executed, returned and correctly stored. Manage client and partner credential requirements, ensuring information is gathered ahead of deadlines and shared with the Accreditation team. Act as a point of contact for clients and partners, handling initial enquiries and supporting relationship management activities. Request footage from the Production Department in line with contractual requirements and ensure delivery in the required formats. Liaise with internal departments to coordinate information and resolve queries. Work with Finance to support invoicing processes, track payments and monitor outstanding balances. Assist with drafting contracts in collaboration with the Senior Sales & Account Manager, Senior Sales & Account Executive and the Legal team. Maintain effective processes and systems that support team efficiency. Build strong working relationships with internal teams and external stakeholders. Provide timely updates to line managers and adapt to evolving business needs. What Are We Looking For? Experience Prior to the role it would be essential that you: Have 2-4 years' experience in a similar administrative or commercially focused role. Bring experience from a structured, commercially driven environment, ideally involving contracts, clients or rights based services. Have experience handling high volumes of information accurately and efficiently. Some desirable experience that you may bring to the role: Experience in the sports or entertainment sector. Background in Media Rights or a comparable commercial rights environment. Knowledge & Skills Prior to the role it is essential that you demonstrate: Excellent organisational and administrative skills. Meticulous attention to detail, with experience managing large information workloads. Excellent written and verbal communication skills. Ability to manage multiple projects and meet tight deadlines. Strong proficiency in Microsoft Office applications. Not essential but beneficial: Understanding of Formula 1 or the wider sports media landscape, including sponsorship or media rights. Qualifications Not essential to be successful in the role but the following may be beneficial: Qualifications in business administration, media, commercial operations or related fields. Personal Qualities In this role it is essential that you are: Self motivated, performance driven and comfortable working in a fast paced environment. Able to take initiative while working collaboratively as part of a team. A strong problem solver with a proactive approach. Trustworthy, with the ability to handle confidential information appropriately. Why join the force behind the sport? Joining F1 means becoming part of a team that values innovation, collaboration and personal growth. We offer a dynamic work environment where ideas are heard, and employee contributions truly make an impact. We seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the sport. As a member of the F1 team, you will have access to the following benefits: Private Healthcare scheme Dental Care 4 x Grand Prix Paddock passes per season Enhanced maternity/paternity leave and other family planning policies A free staff shuttle service running to and from surrounding train stations near Biggin Hill Free healthy snacks in our offices Subsidised canteen in Biggin Hill, serving breakfast and lunch 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure Opportunities to develop and request training for your role via our in house Learning and Development team Discount on F1 merchandise Discount at F1's experiences including F1 Arcade and F1 Drive Perkbox benefit portal and more Division: Broadcast and Media
Area: Bridgnorth Job type: Permanent Salary: £25,000 - £28,000 DOE Hours: Monday to Friday, 9am - 5pm - Office based Reference: DE26871 Date added: Tuesday, 31st Mar 2026 We're delighted to be partnering with a well-established and growing organisation that has a strong presence across both UK and Ireland markets. As they continue to expand, they're seeking a highly organised and proactive Administrator to join their team and take ownership of travel, accommodation, and equipment logistics for UK and Ireland projects. This is a fantastic opportunity for someone who thrives on detail, enjoys juggling multiple tasks, and wants to play a key role in ensuring smooth project delivery. Your work will directly support the success of high-profile assignments across the UK and Ireland. Key Responsibilities Answer the phone and record details relating to enquiries Arrange hotel and accommodation bookings for domestic and international projects Support in the preparation of quotations Coordinate travel plans for staff and contractors, ensuring clear communication of itineraries Book and manage international shipping for project equipment Source and compare quotations to secure best value Negotiate pricing and ensure bookings stay within budget guidelines Track and record all invoices and costs for accounting and future reference Liaise with internal teams to confirm and chase essential information Build rapport with external clients through professional and personable communication Support the wider team with general administrative tasks relating to office administration and marketing Maintain accurate records of bookings, travel documents, shipping paperwork, and itineraries Assist in scheduling project timelines, staff availability, and key deadlines Develop and maintain relationships with travel agents, accommodation providers, and shipping partners Respond quickly to last minute changes or booking issues with effective solutions Identify opportunities to improve booking processes and increase efficiency Compile regular reports on booking activity, costs, and supplier performance Manage holiday requests and updating the tracker Manage training and updating training matrix Order and issue any personal protective equipment (PPE) to site teams What We're Looking For Energetic and enjoys working as part of a small friendly office team Proven experience in a coordinator or administrative role with strong attention to detail Excellent time management and ability to handle competing priorities Confident communicator who builds relationships easily via phone and email Strong IT skills, particularly in Microsoft Office (Excel and Outlook); experience with booking or CRM systems is a plus Financial awareness and ability to work within budgets Ideally, experience booking travel and accommodation A collaborative team player who's happy to support colleagues when needed Degree educated is desirable but not essential A self starter who takes ownership and follows through on tasks independently The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
Apr 05, 2026
Full time
Area: Bridgnorth Job type: Permanent Salary: £25,000 - £28,000 DOE Hours: Monday to Friday, 9am - 5pm - Office based Reference: DE26871 Date added: Tuesday, 31st Mar 2026 We're delighted to be partnering with a well-established and growing organisation that has a strong presence across both UK and Ireland markets. As they continue to expand, they're seeking a highly organised and proactive Administrator to join their team and take ownership of travel, accommodation, and equipment logistics for UK and Ireland projects. This is a fantastic opportunity for someone who thrives on detail, enjoys juggling multiple tasks, and wants to play a key role in ensuring smooth project delivery. Your work will directly support the success of high-profile assignments across the UK and Ireland. Key Responsibilities Answer the phone and record details relating to enquiries Arrange hotel and accommodation bookings for domestic and international projects Support in the preparation of quotations Coordinate travel plans for staff and contractors, ensuring clear communication of itineraries Book and manage international shipping for project equipment Source and compare quotations to secure best value Negotiate pricing and ensure bookings stay within budget guidelines Track and record all invoices and costs for accounting and future reference Liaise with internal teams to confirm and chase essential information Build rapport with external clients through professional and personable communication Support the wider team with general administrative tasks relating to office administration and marketing Maintain accurate records of bookings, travel documents, shipping paperwork, and itineraries Assist in scheduling project timelines, staff availability, and key deadlines Develop and maintain relationships with travel agents, accommodation providers, and shipping partners Respond quickly to last minute changes or booking issues with effective solutions Identify opportunities to improve booking processes and increase efficiency Compile regular reports on booking activity, costs, and supplier performance Manage holiday requests and updating the tracker Manage training and updating training matrix Order and issue any personal protective equipment (PPE) to site teams What We're Looking For Energetic and enjoys working as part of a small friendly office team Proven experience in a coordinator or administrative role with strong attention to detail Excellent time management and ability to handle competing priorities Confident communicator who builds relationships easily via phone and email Strong IT skills, particularly in Microsoft Office (Excel and Outlook); experience with booking or CRM systems is a plus Financial awareness and ability to work within budgets Ideally, experience booking travel and accommodation A collaborative team player who's happy to support colleagues when needed Degree educated is desirable but not essential A self starter who takes ownership and follows through on tasks independently The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
ARE YOU THE ONE? Are you detail-driven and thrive on accuracy? Do you love working with data and take pride in getting things right the first time? If so, we want you to join our Payroll & Finance team, making a real impact on how we pay and support our people across the UK and ROI. In this role, youll combine technical expertise with analytical thinking, taking ownership of payroll and expenses whi click apply for full job details
Apr 05, 2026
Full time
ARE YOU THE ONE? Are you detail-driven and thrive on accuracy? Do you love working with data and take pride in getting things right the first time? If so, we want you to join our Payroll & Finance team, making a real impact on how we pay and support our people across the UK and ROI. In this role, youll combine technical expertise with analytical thinking, taking ownership of payroll and expenses whi click apply for full job details
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Apr 05, 2026
Full time
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
We're working with a well-established and highly respected brand to recruit a Channel Marketing Coordinator on full time and permanent basis in Banbury. This is an exciting opportunity to join a collaborative and fast-paced marketing team, offering fantastic exposure to both retail and digital marketing channels. This role is ideal for someone early in their marketing career who is looking to develop within a commercial, brand-led environment and gain hands-on experience across multi-channel campaigns. As Channel Marketing Coordinator, you'll be responsible for: Support the delivery of impactful in-store and online marketing campaigns with key retail partners Helping to drive brand visibility and sales performance Working closely with the Channel Marketing Manager and wider teams, you'll play a key role in bringing campaigns to life and ensuring everything runs smoothly from planning through to execution and review Coordinating with internal teams including sales, digital, design and supply chain Building strong relationships with account managers and external agency partner Assisting with the planning and delivery of retailer events and conferences Producing post-campaign analysis, reporting on performance and key learnings Managing marketing materials and ensure stock levels are maintained Supporting budget administration, including raising purchase orders and tracking spend Compiling and sharing regular reports on in-store activity and campaign performance Contributing ideas and insights to support future marketing plans As Channel Marketing Coordinator, you must be/have: Experience within a marketing role or relevant placement/work experience Highly organised with strong attention to detail A proactive, enthusiastic and self-motivated approach Strong communication skills and ability to work with multiple stakeholders A team player who thrives in a busy, fast-paced environment What's in it for you? Salary 24,000- 30,000 DOE 25 days holiday + bank holidays + your birthday off Pension, health plan, sick pay & critical illness cover End of year discretionary bonus Staff discounts and social events Ongoing training and career development Hybrid working and excellent career progression opportunities A fantastic opportunity to develop your marketing career Exposure to a well-known, growing brand and retail environment A supportive, collaborative team culture
Apr 04, 2026
Full time
We're working with a well-established and highly respected brand to recruit a Channel Marketing Coordinator on full time and permanent basis in Banbury. This is an exciting opportunity to join a collaborative and fast-paced marketing team, offering fantastic exposure to both retail and digital marketing channels. This role is ideal for someone early in their marketing career who is looking to develop within a commercial, brand-led environment and gain hands-on experience across multi-channel campaigns. As Channel Marketing Coordinator, you'll be responsible for: Support the delivery of impactful in-store and online marketing campaigns with key retail partners Helping to drive brand visibility and sales performance Working closely with the Channel Marketing Manager and wider teams, you'll play a key role in bringing campaigns to life and ensuring everything runs smoothly from planning through to execution and review Coordinating with internal teams including sales, digital, design and supply chain Building strong relationships with account managers and external agency partner Assisting with the planning and delivery of retailer events and conferences Producing post-campaign analysis, reporting on performance and key learnings Managing marketing materials and ensure stock levels are maintained Supporting budget administration, including raising purchase orders and tracking spend Compiling and sharing regular reports on in-store activity and campaign performance Contributing ideas and insights to support future marketing plans As Channel Marketing Coordinator, you must be/have: Experience within a marketing role or relevant placement/work experience Highly organised with strong attention to detail A proactive, enthusiastic and self-motivated approach Strong communication skills and ability to work with multiple stakeholders A team player who thrives in a busy, fast-paced environment What's in it for you? Salary 24,000- 30,000 DOE 25 days holiday + bank holidays + your birthday off Pension, health plan, sick pay & critical illness cover End of year discretionary bonus Staff discounts and social events Ongoing training and career development Hybrid working and excellent career progression opportunities A fantastic opportunity to develop your marketing career Exposure to a well-known, growing brand and retail environment A supportive, collaborative team culture
A global leader in life-saving technology is seeking a Payroll & Benefits Co-Ordinator based in Derby, UK. This role involves managing end-to-end payroll, overseeing employee benefits, and ensuring smooth fleet operations. To succeed, candidates should have strong knowledge of UK payroll legislation and excel in precision and detail. The firm offers a competitive compensation package and emphasizes work-life balance through enhanced family-friendly policies.
Apr 04, 2026
Full time
A global leader in life-saving technology is seeking a Payroll & Benefits Co-Ordinator based in Derby, UK. This role involves managing end-to-end payroll, overseeing employee benefits, and ensuring smooth fleet operations. To succeed, candidates should have strong knowledge of UK payroll legislation and excel in precision and detail. The firm offers a competitive compensation package and emphasizes work-life balance through enhanced family-friendly policies.
Red is excited to be recruiting for a Digital Schemes Coordinator to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Digital Schemes Coordinator: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Digital Schemes Coordinator: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Digital Schemes Coordinator: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)
Apr 04, 2026
Full time
Red is excited to be recruiting for a Digital Schemes Coordinator to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Digital Schemes Coordinator: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Digital Schemes Coordinator: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Digital Schemes Coordinator: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)
A leading recruitment agency in Glasgow is seeking a Recruitment Account Coordinator to join their dynamic team. This role involves fulfilling recruitment needs for temporary workers while ensuring a positive customer experience. Ideal candidates will have a strong customer service background and problem-solving skills. The position offers a competitive salary, 25 days of annual leave plus holidays, and various benefits including career progression opportunities and a hybrid work structure.
Apr 04, 2026
Full time
A leading recruitment agency in Glasgow is seeking a Recruitment Account Coordinator to join their dynamic team. This role involves fulfilling recruitment needs for temporary workers while ensuring a positive customer experience. Ideal candidates will have a strong customer service background and problem-solving skills. The position offers a competitive salary, 25 days of annual leave plus holidays, and various benefits including career progression opportunities and a hybrid work structure.
Advanced Nurse Practitioner in Primary Care Both Full-Time and Part-Time considered (28-37.5hrs/week) You will play an integral rolein our same-day team triage service, which is a central and essential part ofour patient-access model. You will assess patients with undifferentiated andundiagnosed presentations, ensuring timely, safe, and effective decision-makingand care allocation. Prescribing is not essential, and senior clinical supportis always available. You will join a well-coordinatedteam including four other UCPs (one dedicated to home visiting), NursePractitioners, Practice Nurses, HCAs, physiotherapists, clinical pharmacists, aCare Coordinator/Social Prescriber, Mental Health workers, GPs and administrative staff. Main duties of the job The Advanced Nurse Practitioner (ANP) will lead same-day triage, ensuring patients receive timely assessment, management, referral, or signposting. Working autonomously and accountably, the ANP delivers high-quality, evidence-based nursing care while managing clinical risk. They undertake comprehensive assessments, including history taking and physical examination, and assess, diagnose, treat, refer, or signpost patients with undifferentiated, acute, chronic, or complex conditions, including minor illness and injury. Using advanced clinical reasoning, the ANP formulates differential diagnoses and develops, implements, and evaluates effective management plans. They diagnose conditions, prescribe independently where qualified, and request, perform, and interpret investigations including bloods, swabs, ECGs, and imaging. The ANP supports prevention and long-term care, screening for disease risks, managing blood pressure, frailty, and diabetes risk, and promoting early intervention. They provide patient education, empower self-care, and refer to specialist services as required. Accurate, contemporaneous records are maintained in line with professional standards. The ANP works collaboratively within the multidisciplinary team, including GPs, pharmacists, physiotherapists, and social prescribers, to deliver integrated, patient-centred care. About us Cutlers Hill Surgery is seeking a self-motivated, forward-thinking, and autonomous Advanced Nurse Practitioner to join our highly skilled and friendly clinical team. This is a fantastic opportunity to work within an established, progressive practice committed to innovation, collaborative working, and delivering excellent patient care. Job responsibilities Acting within your professional boundaries will provide care for presenting patients. From clinical assessment, diagnosis, treatment and evaluation of care ensuring critical thinking in the clinical decision-making process to ensure safe and expert care. Care includes assessment and diagnostic skills for patients within the general practice population. The post holder must meet the NMC requirements for advanced practice. Person Specification Experience Experience of working within a nursing team, Triaging patients on the phone, along with clinically assessing and diagnosing illness. Experience in working in primary care especially in a GP Practice is desirable. Qualifications Qualifications will be assessed via professional accreditations you hold and experience you may have in general practice and other past employment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 04, 2026
Full time
Advanced Nurse Practitioner in Primary Care Both Full-Time and Part-Time considered (28-37.5hrs/week) You will play an integral rolein our same-day team triage service, which is a central and essential part ofour patient-access model. You will assess patients with undifferentiated andundiagnosed presentations, ensuring timely, safe, and effective decision-makingand care allocation. Prescribing is not essential, and senior clinical supportis always available. You will join a well-coordinatedteam including four other UCPs (one dedicated to home visiting), NursePractitioners, Practice Nurses, HCAs, physiotherapists, clinical pharmacists, aCare Coordinator/Social Prescriber, Mental Health workers, GPs and administrative staff. Main duties of the job The Advanced Nurse Practitioner (ANP) will lead same-day triage, ensuring patients receive timely assessment, management, referral, or signposting. Working autonomously and accountably, the ANP delivers high-quality, evidence-based nursing care while managing clinical risk. They undertake comprehensive assessments, including history taking and physical examination, and assess, diagnose, treat, refer, or signpost patients with undifferentiated, acute, chronic, or complex conditions, including minor illness and injury. Using advanced clinical reasoning, the ANP formulates differential diagnoses and develops, implements, and evaluates effective management plans. They diagnose conditions, prescribe independently where qualified, and request, perform, and interpret investigations including bloods, swabs, ECGs, and imaging. The ANP supports prevention and long-term care, screening for disease risks, managing blood pressure, frailty, and diabetes risk, and promoting early intervention. They provide patient education, empower self-care, and refer to specialist services as required. Accurate, contemporaneous records are maintained in line with professional standards. The ANP works collaboratively within the multidisciplinary team, including GPs, pharmacists, physiotherapists, and social prescribers, to deliver integrated, patient-centred care. About us Cutlers Hill Surgery is seeking a self-motivated, forward-thinking, and autonomous Advanced Nurse Practitioner to join our highly skilled and friendly clinical team. This is a fantastic opportunity to work within an established, progressive practice committed to innovation, collaborative working, and delivering excellent patient care. Job responsibilities Acting within your professional boundaries will provide care for presenting patients. From clinical assessment, diagnosis, treatment and evaluation of care ensuring critical thinking in the clinical decision-making process to ensure safe and expert care. Care includes assessment and diagnostic skills for patients within the general practice population. The post holder must meet the NMC requirements for advanced practice. Person Specification Experience Experience of working within a nursing team, Triaging patients on the phone, along with clinically assessing and diagnosing illness. Experience in working in primary care especially in a GP Practice is desirable. Qualifications Qualifications will be assessed via professional accreditations you hold and experience you may have in general practice and other past employment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
European Sales Coordinator (Spanish Speaking Desk) Salary: £28,000 basic + £10,000 commission Location: Aston, Birmingham (Hybrid after training) Job Type: Full-time, Permanent Are you a highly organised professional who excels at coordination, communication, and supporting customers across Europe? This is an excellent opportunity to join a market-leading technology brand, where you'll play a key role in managing enquiries, supporting the sales process, and ensuring customers enjoy a smooth, efficient experience from start to finish. This isn't cold calling or high-pressure selling. It's a coordination-focused role centred on handling inbound requests, supporting account activities, and keeping customer projects on track. If you enjoy organisation, multitasking, and acting as the key link between clients, sales teams, and internal departments, this could be your ideal next step. What you'll be doing: Coordinating and managing a portfolio of European customer accounts, handling mainly inbound enquiries. Responding promptly to customer requests by providing quotes, product details, delivery information, and general support. Preparing accurate quotes - including complex, high-value project quotations - and ensuring orders are processed the same day. Supporting field sales teams with project coordination, scheduling, documentation, and proposal preparation. Monitoring stock availability, timelines, and technical updates, keeping customers fully informed throughout the process. Organising follow-ups from marketing campaigns, web enquiries, exhibitions, and digital activity. Maintaining organised records of customer interactions, orders, and workflow progress. Participating in team meetings and ongoing development sessions. What we're looking for: Fluent Spanish Experience in sales administration, customer support, or a coordination-based role is highly desirable. Confident communicator via phone and email. Excellent organisational ability - able to manage multiple tasks and customer requests at once. Comfortable learning and working with IT systems, CRM tools, and technical product information. A proactive mindset with the ability to spot opportunities and support commercial conversations. Experience within the security or technology sector is beneficial but not essential. What's in it for you? Competitive basic salary + realistic £10k commission structure. 25 days annual leave, with the option to flex up to 5 additional days. Healthcare cash plan and Group Life Assurance. Company pension with 5% matched contributions. Paid volunteering days. Discounts portal & gym membership discounts. 24/7 Employee Assistance Programme. Enhanced Maternity/Paternity leave. Long-service awards and recognition programmes. Continuous training, development plans, and clear career progression opportunities. Ready to take the next step? If you're an organised, customer-focused professional who enjoys coordinating activity, supporting sales teams, and building long-term relationships, we'd love to hear from you. Apply now with your CV and a brief cover letter explaining why this role interests you.
Apr 04, 2026
Full time
European Sales Coordinator (Spanish Speaking Desk) Salary: £28,000 basic + £10,000 commission Location: Aston, Birmingham (Hybrid after training) Job Type: Full-time, Permanent Are you a highly organised professional who excels at coordination, communication, and supporting customers across Europe? This is an excellent opportunity to join a market-leading technology brand, where you'll play a key role in managing enquiries, supporting the sales process, and ensuring customers enjoy a smooth, efficient experience from start to finish. This isn't cold calling or high-pressure selling. It's a coordination-focused role centred on handling inbound requests, supporting account activities, and keeping customer projects on track. If you enjoy organisation, multitasking, and acting as the key link between clients, sales teams, and internal departments, this could be your ideal next step. What you'll be doing: Coordinating and managing a portfolio of European customer accounts, handling mainly inbound enquiries. Responding promptly to customer requests by providing quotes, product details, delivery information, and general support. Preparing accurate quotes - including complex, high-value project quotations - and ensuring orders are processed the same day. Supporting field sales teams with project coordination, scheduling, documentation, and proposal preparation. Monitoring stock availability, timelines, and technical updates, keeping customers fully informed throughout the process. Organising follow-ups from marketing campaigns, web enquiries, exhibitions, and digital activity. Maintaining organised records of customer interactions, orders, and workflow progress. Participating in team meetings and ongoing development sessions. What we're looking for: Fluent Spanish Experience in sales administration, customer support, or a coordination-based role is highly desirable. Confident communicator via phone and email. Excellent organisational ability - able to manage multiple tasks and customer requests at once. Comfortable learning and working with IT systems, CRM tools, and technical product information. A proactive mindset with the ability to spot opportunities and support commercial conversations. Experience within the security or technology sector is beneficial but not essential. What's in it for you? Competitive basic salary + realistic £10k commission structure. 25 days annual leave, with the option to flex up to 5 additional days. Healthcare cash plan and Group Life Assurance. Company pension with 5% matched contributions. Paid volunteering days. Discounts portal & gym membership discounts. 24/7 Employee Assistance Programme. Enhanced Maternity/Paternity leave. Long-service awards and recognition programmes. Continuous training, development plans, and clear career progression opportunities. Ready to take the next step? If you're an organised, customer-focused professional who enjoys coordinating activity, supporting sales teams, and building long-term relationships, we'd love to hear from you. Apply now with your CV and a brief cover letter explaining why this role interests you.
Administrator/Coordinator Salary: £24,500 to £27,000 dependant on experience, plus GREAT benefits Location: Chandler's Ford, Hybrid is available once trained Hours: Full-time, permanent (Monday-Friday) either 8AM-4PM or 9AM-5PM Dynamite Recruitment is working in partnership with a well established business based in Chandlers Ford. With an excellent track record of offering fantastic opportunities to candidates across the country, our client is looking for a temporary Purchasing Administrator/Coordinator to join our expanding team at our head office in Chandler's Ford. As an Administrator/Cooridnator you will play a key role in managing stock allocation, purchasing, and general administration within a specialist team. Key Responsibilities: Onboarding new technicians using processes and internal systems Manage stock control for the warehouse team using specialist systems. Handle a range of purchase orders, ensuring accuracy and efficiency. Organize stock and uniforms for new starters and leavers. Sourcing lockups for technicians. Process technician-related stock requests promptly and efficiently. Maintain a busy inbox and ensure timely responses to emails within agreed timeframes. Allocate staff appropriately and raise requests for any discrepancies that may arise. Communicate with technicians and various departments to manage stock requests and resolve any issues. Complete general administration. Liaising between third parties and stakeholders to manage various enquiries. The Ideal Candidate: Strong administrative skills with an ability to handle multiple tasks. Experience working under pressure in a busy and fast-paced environment. Computer literate, including proficiency with Excel. Highly organized with the ability to multitask and prioritize workloads effectively. A proactive, self-motivated individual who is keen to take ownership of responsibilities. A team player who can also work independently and take accountability for tasks. If you're ready to contribute to a fast-growing business and join a supportive, dynamic team, we'd love to hear from you!
Apr 04, 2026
Full time
Administrator/Coordinator Salary: £24,500 to £27,000 dependant on experience, plus GREAT benefits Location: Chandler's Ford, Hybrid is available once trained Hours: Full-time, permanent (Monday-Friday) either 8AM-4PM or 9AM-5PM Dynamite Recruitment is working in partnership with a well established business based in Chandlers Ford. With an excellent track record of offering fantastic opportunities to candidates across the country, our client is looking for a temporary Purchasing Administrator/Coordinator to join our expanding team at our head office in Chandler's Ford. As an Administrator/Cooridnator you will play a key role in managing stock allocation, purchasing, and general administration within a specialist team. Key Responsibilities: Onboarding new technicians using processes and internal systems Manage stock control for the warehouse team using specialist systems. Handle a range of purchase orders, ensuring accuracy and efficiency. Organize stock and uniforms for new starters and leavers. Sourcing lockups for technicians. Process technician-related stock requests promptly and efficiently. Maintain a busy inbox and ensure timely responses to emails within agreed timeframes. Allocate staff appropriately and raise requests for any discrepancies that may arise. Communicate with technicians and various departments to manage stock requests and resolve any issues. Complete general administration. Liaising between third parties and stakeholders to manage various enquiries. The Ideal Candidate: Strong administrative skills with an ability to handle multiple tasks. Experience working under pressure in a busy and fast-paced environment. Computer literate, including proficiency with Excel. Highly organized with the ability to multitask and prioritize workloads effectively. A proactive, self-motivated individual who is keen to take ownership of responsibilities. A team player who can also work independently and take accountability for tasks. If you're ready to contribute to a fast-growing business and join a supportive, dynamic team, we'd love to hear from you!
An established technical services organisation is seeking a proactive and highly organised Office Manager to support the smooth running of day-to-day operations. This role combines office management, HR administration, finance support, and operational coordination. Office Manager responsibilities: Coordinate the monthly payroll process by liaising with external payroll and pension providers. Oversee the upkeep of the office building, grounds, and general facilities, working with suppliers and contractors when required. Manage administrative processes such as post handling, stationery ordering, filing, and supplier payments. Maintain staff records, including benefits administration (e.g., healthcare schemes, pension contributions, life assurance). Monitor office budgets and ensure cost-effective operation of office services. Maintain compliance with GDPR, data protection requirements, and internal documentation protocols. Ensure invoices are created accurately and issued in accordance with contractual timelines. Maintain financial tracking sheets to monitor work orders, billing schedules, and customer invoicing. Support monthly accounts updates, basic reporting tasks, and other finance administration as needed. Skills & experience required: Experience in an Office Manager, Business Manager, Operations Coordinator, or Administrative Management role. Bookkeeping or accountancy training, or demonstrable experience supporting finance and invoicing processes. Strong working knowledge of HR administration and employee lifecycle procedures. Background in managing suppliers, facilities, and external service contracts. Solid understanding of GDPR, data protection, and compliance frameworks. High proficiency in Microsoft Office, particularly Excel, and experience with administrative systems. Experience working within a small business or growing organisation is advantageous Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Apr 03, 2026
Full time
An established technical services organisation is seeking a proactive and highly organised Office Manager to support the smooth running of day-to-day operations. This role combines office management, HR administration, finance support, and operational coordination. Office Manager responsibilities: Coordinate the monthly payroll process by liaising with external payroll and pension providers. Oversee the upkeep of the office building, grounds, and general facilities, working with suppliers and contractors when required. Manage administrative processes such as post handling, stationery ordering, filing, and supplier payments. Maintain staff records, including benefits administration (e.g., healthcare schemes, pension contributions, life assurance). Monitor office budgets and ensure cost-effective operation of office services. Maintain compliance with GDPR, data protection requirements, and internal documentation protocols. Ensure invoices are created accurately and issued in accordance with contractual timelines. Maintain financial tracking sheets to monitor work orders, billing schedules, and customer invoicing. Support monthly accounts updates, basic reporting tasks, and other finance administration as needed. Skills & experience required: Experience in an Office Manager, Business Manager, Operations Coordinator, or Administrative Management role. Bookkeeping or accountancy training, or demonstrable experience supporting finance and invoicing processes. Strong working knowledge of HR administration and employee lifecycle procedures. Background in managing suppliers, facilities, and external service contracts. Solid understanding of GDPR, data protection, and compliance frameworks. High proficiency in Microsoft Office, particularly Excel, and experience with administrative systems. Experience working within a small business or growing organisation is advantageous Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Looking to join a well-established organisation with a strong community focus? Offering flexible time working - 40 weeks per year 40 hours per week, Monday to Saturday Are you an experienced transport or logistics professional with a passion for operational excellence, compliance, and delivering a safe, high-quality passenger service? We're recruiting a Fleet Coordinator to lead and develop passenger transport operations for a respected organisation based on the outskirts of Woodbridge, Suffolk. This role requires experience in transport coordination or fleet management, strong leadership skills, and the ability to confidently oversee compliance, customer relationships and operational planning. You will take full responsibility for the transport function, managing fleet operations, leading drivers and support staff, ensuring regulatory compliance, and driving continuous service improvement. What you'll be doing: Leading, supervising and developing drivers and passenger assistants, fostering a professional, accountable and safety-first culture Planning and coordinating daily passenger routes, ensuring optimum capacity, efficiency and reliability Acting as the first point of contact for transport enquiries, managing feedback and resolving complaints with professionalism and care Ensuring all vehicles are roadworthy, compliant and maintained in accordance with UK legislation, including licence checks, permits and defect reporting Overseeing additional transport requirements during peak periods, including coordinating airport and rail transfers Supporting annual budget preparation and monitoring expenditure, identifying efficiencies and cost-saving opportunities We're looking for someone who is: Experienced in transport planning, fleet coordination or logistics management A confident and capable leader, able to motivate and develop a small operational team Highly organised, analytical and able to manage complex logistical challenges under pressure Knowledgeable in compliance, health and safety, and vehicle regulatory requirements A professional communicator, comfortable engaging with families, colleagues and external partners At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format. Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised service. Our mission is simple: to create positive relationships with all clients and candidates, and to be known for honesty, transparency, and thoughtfulness.
Apr 03, 2026
Full time
Looking to join a well-established organisation with a strong community focus? Offering flexible time working - 40 weeks per year 40 hours per week, Monday to Saturday Are you an experienced transport or logistics professional with a passion for operational excellence, compliance, and delivering a safe, high-quality passenger service? We're recruiting a Fleet Coordinator to lead and develop passenger transport operations for a respected organisation based on the outskirts of Woodbridge, Suffolk. This role requires experience in transport coordination or fleet management, strong leadership skills, and the ability to confidently oversee compliance, customer relationships and operational planning. You will take full responsibility for the transport function, managing fleet operations, leading drivers and support staff, ensuring regulatory compliance, and driving continuous service improvement. What you'll be doing: Leading, supervising and developing drivers and passenger assistants, fostering a professional, accountable and safety-first culture Planning and coordinating daily passenger routes, ensuring optimum capacity, efficiency and reliability Acting as the first point of contact for transport enquiries, managing feedback and resolving complaints with professionalism and care Ensuring all vehicles are roadworthy, compliant and maintained in accordance with UK legislation, including licence checks, permits and defect reporting Overseeing additional transport requirements during peak periods, including coordinating airport and rail transfers Supporting annual budget preparation and monitoring expenditure, identifying efficiencies and cost-saving opportunities We're looking for someone who is: Experienced in transport planning, fleet coordination or logistics management A confident and capable leader, able to motivate and develop a small operational team Highly organised, analytical and able to manage complex logistical challenges under pressure Knowledgeable in compliance, health and safety, and vehicle regulatory requirements A professional communicator, comfortable engaging with families, colleagues and external partners At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format. Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised service. Our mission is simple: to create positive relationships with all clients and candidates, and to be known for honesty, transparency, and thoughtfulness.
Job title: Service Contracts Manager Position: Permanent - Working Nationally Division: Service Branch: Smart Buildings Reports to: Service Director learnd is looking for a BMS Contracts Manager to take full ownership of service, maintenance, and small works activities associated with the delivery for multi site and retail customers. This role ensures contractual compliance, commercial performance, strong client relationships, and seamless delivery across all assigned accounts. The role is also responsible for the direct line management of a dedicated team of service coordinators and technical specialists. The role acts as the operational lead for each contract, ensuring structured service governance, clear accountability, and effective coordination between the Remote Operations Centre (ROC), field engineers, subcontractors, and specialist technical teams to deliver consistent outcomes at scale. Key Responsibilities: Contract Management & Compliance Manage end to end BMS service and maintenance contracts across distributed retail estates. Ensure all contractual obligations, KPIs, SLAs, and performance metrics are met or exceeded. Review contract terms regularly, identifying risks, variations, or improvement opportunities. Ensure all documentation, site records, drawings, and service agreements remain accurate and up to date. Support sales as and when required. Maintain structured contract governance including service reporting, audit trails, compliance checks, and documented performance reviews. Utilise service management systems to plan, track and monitor all reactive, PPM and remedial activities across the estate. Customer & Stakeholder Engagement Build strong working relationships with retail client representatives, FM partners, and internal teams. Hold regular review meetings, providing performance updates, reporting, and long term renewal planning. Act as the primary escalation point for service issues, complaints, and contract queries. Work with the service deliver teams and the ROC to establish the correct labour and skill requirements. Provide clear monthly and quarterly KPI reporting, trend analysis, and improvement plans to support transparent client communication. Proactively identify service improvements, efficiencies, and value add opportunities to enhance customer outcomes and support contract retention and growth. Financial & Commercial Responsibilities Own commercial performance, including forecasting, margin protection, and cost control. Oversee contract renewals, variations, uplift proposals, and small works pricing. Ensure sub contractor procurement follows company processes and delivers value. Monitor contract P&L performance including labour utilisation, subcontractor spend, recovery rates, and gross margin. Ensure accurate forecasting, purchase order control, and timely invoicing aligned to contractual terms. Operational Delivery Oversight Coordinate with the ROC, Regional service teams and subcontractors to ensure effective planning, resource allocation, and service execution. Oversee mobilisation of new contracts, ensuring accurate asset information, PPM schedules, and BMS documentation. Monitor delivery performance across reactive, PPM, remedial and remote activities. Drive a remote first service model, maximising resolution through the ROC and technical support teams before field attendance where appropriate. Ensure consistent scheduling, prioritisation, and workflow management across a high volume multi site portfolio. Lead contract mobilisation and demobilisation activities, including asset verification, programme setup, documentation and system configuration. Promote a strong health, safety, and compliance culture across all activities, engineers, and subcontractors. Required Skills & Experience Experience managing service or maintenance contracts, ideally within BMS, HVAC, or building services. Some knowledge of BMS hardware/software platforms and controls integration. Ability to communicate risks and issues in a timely and appropriate manner. Demonstrable management skills with knowledge and experience in standard methodologies. Strong decision making ability and experience in identifying potential sources of risk and their potential impact on contract success. The ability to communicate clearly on a wide range of technical matters as well as the interpersonal skills necessary to communicate effectively with customers at all levels, both internal and external. Excellent commercial awareness and ability to interpret contract terms. Effective communicator with strong client facing and negotiation skills. Strong organisational skills and ability to manage multiple clients simultaneously. Experience coordinating high volume, multi site service operations using CAFM or service management platforms. Strong operational planning and workload management skills with the ability to balance reactive demand, PPM delivery, and customer priorities. Comfortable working with remote teams and cross functional technical specialists rather than directly supervising trade engineers. General Timely submission of all reports requested by the Service Director. As required provide assistance/support to colleagues and peers to ensure Learnd Group provide the highest levels of customer satisfaction. Contribute to continuous improvement initiatives to enhance service efficiency, customer satisfaction, and operational performance. Desirable Experience with retail or multi site customer portfolios. Some knowledge of control systems and HVAC control principles. Experience working within technology enabled or remote service delivery environments. Competencies Independence: Demonstrates required job skills and knowledge. Decisiveness: Takes responsibility for actions. Problem Analysis: Recognises potential problems and develops solutions. Creativity: Offers constructive suggestions for improvement. Management Control: Sets clear expectations. Oral Communication: Regularly communicates and works well with customers, colleagues and manager. Collaborative Working - Able to work in partnership and collaborate with colleagues across the organisation to the benefit of Learnd. Can recognise shared objectives and priorities, and work cooperatively to achieve them, putting them before personal preferences and objectives. Package & Benefits Competitive salary + Benefits Company Vehicle - Electric or Hybrid Expense for Travel and Accommodation Death in Service Policy UK Healthcare cash benefit Enhanced sickness pay policy Enhanced Maternity, Paternity, Shared Parental and Adoption Leave Policy Employee Assistance Programme
Apr 03, 2026
Full time
Job title: Service Contracts Manager Position: Permanent - Working Nationally Division: Service Branch: Smart Buildings Reports to: Service Director learnd is looking for a BMS Contracts Manager to take full ownership of service, maintenance, and small works activities associated with the delivery for multi site and retail customers. This role ensures contractual compliance, commercial performance, strong client relationships, and seamless delivery across all assigned accounts. The role is also responsible for the direct line management of a dedicated team of service coordinators and technical specialists. The role acts as the operational lead for each contract, ensuring structured service governance, clear accountability, and effective coordination between the Remote Operations Centre (ROC), field engineers, subcontractors, and specialist technical teams to deliver consistent outcomes at scale. Key Responsibilities: Contract Management & Compliance Manage end to end BMS service and maintenance contracts across distributed retail estates. Ensure all contractual obligations, KPIs, SLAs, and performance metrics are met or exceeded. Review contract terms regularly, identifying risks, variations, or improvement opportunities. Ensure all documentation, site records, drawings, and service agreements remain accurate and up to date. Support sales as and when required. Maintain structured contract governance including service reporting, audit trails, compliance checks, and documented performance reviews. Utilise service management systems to plan, track and monitor all reactive, PPM and remedial activities across the estate. Customer & Stakeholder Engagement Build strong working relationships with retail client representatives, FM partners, and internal teams. Hold regular review meetings, providing performance updates, reporting, and long term renewal planning. Act as the primary escalation point for service issues, complaints, and contract queries. Work with the service deliver teams and the ROC to establish the correct labour and skill requirements. Provide clear monthly and quarterly KPI reporting, trend analysis, and improvement plans to support transparent client communication. Proactively identify service improvements, efficiencies, and value add opportunities to enhance customer outcomes and support contract retention and growth. Financial & Commercial Responsibilities Own commercial performance, including forecasting, margin protection, and cost control. Oversee contract renewals, variations, uplift proposals, and small works pricing. Ensure sub contractor procurement follows company processes and delivers value. Monitor contract P&L performance including labour utilisation, subcontractor spend, recovery rates, and gross margin. Ensure accurate forecasting, purchase order control, and timely invoicing aligned to contractual terms. Operational Delivery Oversight Coordinate with the ROC, Regional service teams and subcontractors to ensure effective planning, resource allocation, and service execution. Oversee mobilisation of new contracts, ensuring accurate asset information, PPM schedules, and BMS documentation. Monitor delivery performance across reactive, PPM, remedial and remote activities. Drive a remote first service model, maximising resolution through the ROC and technical support teams before field attendance where appropriate. Ensure consistent scheduling, prioritisation, and workflow management across a high volume multi site portfolio. Lead contract mobilisation and demobilisation activities, including asset verification, programme setup, documentation and system configuration. Promote a strong health, safety, and compliance culture across all activities, engineers, and subcontractors. Required Skills & Experience Experience managing service or maintenance contracts, ideally within BMS, HVAC, or building services. Some knowledge of BMS hardware/software platforms and controls integration. Ability to communicate risks and issues in a timely and appropriate manner. Demonstrable management skills with knowledge and experience in standard methodologies. Strong decision making ability and experience in identifying potential sources of risk and their potential impact on contract success. The ability to communicate clearly on a wide range of technical matters as well as the interpersonal skills necessary to communicate effectively with customers at all levels, both internal and external. Excellent commercial awareness and ability to interpret contract terms. Effective communicator with strong client facing and negotiation skills. Strong organisational skills and ability to manage multiple clients simultaneously. Experience coordinating high volume, multi site service operations using CAFM or service management platforms. Strong operational planning and workload management skills with the ability to balance reactive demand, PPM delivery, and customer priorities. Comfortable working with remote teams and cross functional technical specialists rather than directly supervising trade engineers. General Timely submission of all reports requested by the Service Director. As required provide assistance/support to colleagues and peers to ensure Learnd Group provide the highest levels of customer satisfaction. Contribute to continuous improvement initiatives to enhance service efficiency, customer satisfaction, and operational performance. Desirable Experience with retail or multi site customer portfolios. Some knowledge of control systems and HVAC control principles. Experience working within technology enabled or remote service delivery environments. Competencies Independence: Demonstrates required job skills and knowledge. Decisiveness: Takes responsibility for actions. Problem Analysis: Recognises potential problems and develops solutions. Creativity: Offers constructive suggestions for improvement. Management Control: Sets clear expectations. Oral Communication: Regularly communicates and works well with customers, colleagues and manager. Collaborative Working - Able to work in partnership and collaborate with colleagues across the organisation to the benefit of Learnd. Can recognise shared objectives and priorities, and work cooperatively to achieve them, putting them before personal preferences and objectives. Package & Benefits Competitive salary + Benefits Company Vehicle - Electric or Hybrid Expense for Travel and Accommodation Death in Service Policy UK Healthcare cash benefit Enhanced sickness pay policy Enhanced Maternity, Paternity, Shared Parental and Adoption Leave Policy Employee Assistance Programme
Do you thrive in a role where you are driving seamless operations Do you love supporting people, processes, and productivity This could be the role for you! JOB TITLE: Administration Coordinator PERKS: Generous annual leave entitlement, free parking, refreshments, team socials and events COMPANY: Construction services CONTRACT : Permanent HOURS: Part time 25-28 hours per week, Monday to Friday START : ASAP PAY RATE : £30,000 (full-time equivalent) LOCATION: Ringwood CULTURE: Collaborative, friendly and close-knit team The role: Support the smooth running of daily operations and departmental workflows Maintain and improve internal processes and administrative systems Act as a point of contact for customer queries, providing clear and helpful communication Deliver a professional and efficient customer service experience Assist with customer account queries, subscriptions, and basic billing tasks Coordinate schedules and organise work for field-based team members Arrange and track installations, servicing, and general job requirements Plan workloads and help prioritise tasks and resources Maintain records related to subscriptions, renewals, and ongoing service agreements Ensure accurate documentation, invoicing, and general accounts administration Use company systems and databases to manage daily tasks (software training can be provided) Support stock management, including basic inventory checks and updates Experience and requirements: Strong IT and administrative skills Experience in a similar administrative role Clear and professional communication Excellent client and telephone manner High attention to detail and accuracy Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - or email your CV to . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 03, 2026
Full time
Do you thrive in a role where you are driving seamless operations Do you love supporting people, processes, and productivity This could be the role for you! JOB TITLE: Administration Coordinator PERKS: Generous annual leave entitlement, free parking, refreshments, team socials and events COMPANY: Construction services CONTRACT : Permanent HOURS: Part time 25-28 hours per week, Monday to Friday START : ASAP PAY RATE : £30,000 (full-time equivalent) LOCATION: Ringwood CULTURE: Collaborative, friendly and close-knit team The role: Support the smooth running of daily operations and departmental workflows Maintain and improve internal processes and administrative systems Act as a point of contact for customer queries, providing clear and helpful communication Deliver a professional and efficient customer service experience Assist with customer account queries, subscriptions, and basic billing tasks Coordinate schedules and organise work for field-based team members Arrange and track installations, servicing, and general job requirements Plan workloads and help prioritise tasks and resources Maintain records related to subscriptions, renewals, and ongoing service agreements Ensure accurate documentation, invoicing, and general accounts administration Use company systems and databases to manage daily tasks (software training can be provided) Support stock management, including basic inventory checks and updates Experience and requirements: Strong IT and administrative skills Experience in a similar administrative role Clear and professional communication Excellent client and telephone manner High attention to detail and accuracy Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - or email your CV to . Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hays Specialist Recruitment Limited
Maidstone, Kent
Sales Administrator Location: Maidstone, Kent (Hybrid - minimum 4 days onsite)Salary: £27,000-£30,000 DOEFree on-site parking Are you highly organised, detail-driven, and looking to build a career within sales, commercial operations, or account management?A fast-growing, tech-led eCommerce fulfilment and distribution business based near Maidstone is searching for a proactive Sales Administrator to join their expanding revenue team.This is an exciting opportunity to support a high-performing sales function within a modern, innovative organisation that partners with some of the UK's most ambitious brands. ? The RoleAs Sales Administrator, you'll play a key role in keeping sales processes running smoothly, ensuring information is accurate, timely, and aligned across the business. You'll support the sales, operations, manufacturing, and finance teams, helping the organisation deliver a seamless customer experience.What You'll Be Doing Coordinating day-to-day administrative and sales support for the revenue team Producing and formatting quotes, proposals, and customer-facing documents Updating and maintaining CRM records to ensure accurate pipeline information Assisting with tender documents and data capture for new and existing customers Issuing compliance and legal documentation (NDAs, formulation files, supporting paperwork) Handling customer enquiries and directing them to the right internal team Scheduling meetings, follow-ups, and sales activity Supporting reporting on sales performance and opportunities Collaborating cross-functionally to ensure accurate processing of quotations and customer jobs What You'll LearnYou'll receive mentoring and hands-on exposure across multiple commercial functions, developing skills in: Professional CRM and sales tools Fulfilment, logistics, and manufacturing processes Commercial awareness and sales fundamentals Customer communication and relationship building B2B pricing, quotations, and contract processes What We're Looking For Strong attention to detail and excellent organisational skills Confident communicator, both written and verbal Good IT capability (Microsoft Office, email) Ability to multitask and prioritise effectively Positive, proactive, team-focused approach Career ProgressionThis business is passionate about developing talent - and this role is built for progression.Typical routes include: Sales Coordinator ? Sales Executive Customer Success / Account Executive Commercial Operations or Onboarding Specialist Account Manager Why Join? £27,000-£30,000 salary depending on experience Hybrid working (minimum 4 days on-site) Free on-site parking Supportive, collaborative environment Real progression opportunities within a growing organisation If you are interested please get in touch with James on or email in with your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 03, 2026
Full time
Sales Administrator Location: Maidstone, Kent (Hybrid - minimum 4 days onsite)Salary: £27,000-£30,000 DOEFree on-site parking Are you highly organised, detail-driven, and looking to build a career within sales, commercial operations, or account management?A fast-growing, tech-led eCommerce fulfilment and distribution business based near Maidstone is searching for a proactive Sales Administrator to join their expanding revenue team.This is an exciting opportunity to support a high-performing sales function within a modern, innovative organisation that partners with some of the UK's most ambitious brands. ? The RoleAs Sales Administrator, you'll play a key role in keeping sales processes running smoothly, ensuring information is accurate, timely, and aligned across the business. You'll support the sales, operations, manufacturing, and finance teams, helping the organisation deliver a seamless customer experience.What You'll Be Doing Coordinating day-to-day administrative and sales support for the revenue team Producing and formatting quotes, proposals, and customer-facing documents Updating and maintaining CRM records to ensure accurate pipeline information Assisting with tender documents and data capture for new and existing customers Issuing compliance and legal documentation (NDAs, formulation files, supporting paperwork) Handling customer enquiries and directing them to the right internal team Scheduling meetings, follow-ups, and sales activity Supporting reporting on sales performance and opportunities Collaborating cross-functionally to ensure accurate processing of quotations and customer jobs What You'll LearnYou'll receive mentoring and hands-on exposure across multiple commercial functions, developing skills in: Professional CRM and sales tools Fulfilment, logistics, and manufacturing processes Commercial awareness and sales fundamentals Customer communication and relationship building B2B pricing, quotations, and contract processes What We're Looking For Strong attention to detail and excellent organisational skills Confident communicator, both written and verbal Good IT capability (Microsoft Office, email) Ability to multitask and prioritise effectively Positive, proactive, team-focused approach Career ProgressionThis business is passionate about developing talent - and this role is built for progression.Typical routes include: Sales Coordinator ? Sales Executive Customer Success / Account Executive Commercial Operations or Onboarding Specialist Account Manager Why Join? £27,000-£30,000 salary depending on experience Hybrid working (minimum 4 days on-site) Free on-site parking Supportive, collaborative environment Real progression opportunities within a growing organisation If you are interested please get in touch with James on or email in with your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Bid Manager / Preconstruction Manager or Preconstruction Design ManagerConsidered - Building - Construction - DFE framework projects. Opportunity to join one of the UK's most successful Tier 1 building main contractors, with a very stable and fast growing forward order book. Wealth of upcoming work on stable long term public sector project frameworks. Role: The Bid Manager will help in the sourcing of new opportunities, bidding for, securing and closing deals. This company operate across a wide range of construction sectors including Commercial, Education, Healthcare, Leisure, Multi Storey Residential and Defence. Job Duties: Ownership and accountability of the performance and deliverables of specific Bid Teams; Contributing to continuous improvement through pre-construction with specific responsibility to lead development initiatives; Assist Preconstruction Manager with the allocation / appropriate level of team resources to bids; Contribute to bid evaluation and suitability of the tender for selection to bid; Main "Point of Contact" with Client/Design Team on bids; Lead strategically important/business critical individual project and framework bids; Willingness to become expert and lead in specific sectors/topics; Appraisal of ITT/RFP documentation to identify key risks and opportunities; Organising and leading bid strategy meetings; Support Bid Team throughout the tender process, including setting the tender Win Strategy; Formulating bid programmes and assessing priorities between multiple bids; Leading the bid management process; Leading the development of bid response that exceeds our client's expectations; Preparing presentations and attending interviews; Formulating and developing alternative proposals inc. value engineering and optioneering; Input into the planning and programming and the development of construction methodologies; Directly supervise a Graphic Designer and Bid Proposals Coordinator on individual bids; Provide support and mentoring to other Bid Managers; To be aware of business continuity processes via Line Manager. . Requirements: To be considered for this Bid Manager role you must meet the following criteria: Degree and/or Professionally Qualified Previous work in a bid manager Preconstruction Manager / Preconstruction Design Manager/ Work Winning role. If you have strong experience of Bid / Preconstruction from another related role such as Project Manager or Design Manager, transferring your experience over to a full time bid role will also be considered. Previous main contractor or engineering consultancy employment Previous building sector projects. Remuneration: The successful Bid Manager will receive: -£55,000 - £80,000 Basic -Car / Allowance -Healthcare -Pension To be considered for this vacancy or to find out more information please apply now. Services advertised by Talk Recruitment are that of an employment business and/or agency.
Apr 03, 2026
Full time
Bid Manager / Preconstruction Manager or Preconstruction Design ManagerConsidered - Building - Construction - DFE framework projects. Opportunity to join one of the UK's most successful Tier 1 building main contractors, with a very stable and fast growing forward order book. Wealth of upcoming work on stable long term public sector project frameworks. Role: The Bid Manager will help in the sourcing of new opportunities, bidding for, securing and closing deals. This company operate across a wide range of construction sectors including Commercial, Education, Healthcare, Leisure, Multi Storey Residential and Defence. Job Duties: Ownership and accountability of the performance and deliverables of specific Bid Teams; Contributing to continuous improvement through pre-construction with specific responsibility to lead development initiatives; Assist Preconstruction Manager with the allocation / appropriate level of team resources to bids; Contribute to bid evaluation and suitability of the tender for selection to bid; Main "Point of Contact" with Client/Design Team on bids; Lead strategically important/business critical individual project and framework bids; Willingness to become expert and lead in specific sectors/topics; Appraisal of ITT/RFP documentation to identify key risks and opportunities; Organising and leading bid strategy meetings; Support Bid Team throughout the tender process, including setting the tender Win Strategy; Formulating bid programmes and assessing priorities between multiple bids; Leading the bid management process; Leading the development of bid response that exceeds our client's expectations; Preparing presentations and attending interviews; Formulating and developing alternative proposals inc. value engineering and optioneering; Input into the planning and programming and the development of construction methodologies; Directly supervise a Graphic Designer and Bid Proposals Coordinator on individual bids; Provide support and mentoring to other Bid Managers; To be aware of business continuity processes via Line Manager. . Requirements: To be considered for this Bid Manager role you must meet the following criteria: Degree and/or Professionally Qualified Previous work in a bid manager Preconstruction Manager / Preconstruction Design Manager/ Work Winning role. If you have strong experience of Bid / Preconstruction from another related role such as Project Manager or Design Manager, transferring your experience over to a full time bid role will also be considered. Previous main contractor or engineering consultancy employment Previous building sector projects. Remuneration: The successful Bid Manager will receive: -£55,000 - £80,000 Basic -Car / Allowance -Healthcare -Pension To be considered for this vacancy or to find out more information please apply now. Services advertised by Talk Recruitment are that of an employment business and/or agency.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Event Delivery Manager leads the SSC Events support function, overseeing the planning, coordination, and delivery of BDO's events programme. The role provides strategic, operational, and people leadership, ensuring high standards, consistency, and efficiency across all event activity. Working closely with the Operations Manager, the Event Delivery Manager is responsible for the development and performance of the Events Coordinators and Events Assistants, supporting continuous improvement and excellence in event delivery. You'll be someone with: Extensive experience in event management within a corporate or professional setting. Proven leadership and team development experience. Strong operational and organisational skills. Supplier or agency management experience. Excellent communication and stakeholder engagement abilities. Good working knowledge of event technologies and management systems. Desirable Experience supporting operational change or transformation. Understanding of professional services environments. Event management qualification. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Event Delivery Manager leads the SSC Events support function, overseeing the planning, coordination, and delivery of BDO's events programme. The role provides strategic, operational, and people leadership, ensuring high standards, consistency, and efficiency across all event activity. Working closely with the Operations Manager, the Event Delivery Manager is responsible for the development and performance of the Events Coordinators and Events Assistants, supporting continuous improvement and excellence in event delivery. You'll be someone with: Extensive experience in event management within a corporate or professional setting. Proven leadership and team development experience. Strong operational and organisational skills. Supplier or agency management experience. Excellent communication and stakeholder engagement abilities. Good working knowledge of event technologies and management systems. Desirable Experience supporting operational change or transformation. Understanding of professional services environments. Event management qualification. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Based Cargo, Carlisle CA6 4BA Full-time / Permanent Monday to Friday, 8.30am to 5pm We are looking for a Customer Service and Sales Coordinator to join our team in the Customer Service Centre (CSC) based at our BSW Timber site in Carlisle. Responsible for providing first class customer service and sales support for key customer accounts across the BSW Group, you will manage customer enquiries, ident click apply for full job details
Apr 03, 2026
Full time
Based Cargo, Carlisle CA6 4BA Full-time / Permanent Monday to Friday, 8.30am to 5pm We are looking for a Customer Service and Sales Coordinator to join our team in the Customer Service Centre (CSC) based at our BSW Timber site in Carlisle. Responsible for providing first class customer service and sales support for key customer accounts across the BSW Group, you will manage customer enquiries, ident click apply for full job details
