Location: Newark, Nottinghamshire Job Type: Full Time, Permanent Job Description Contracts Manager Newark, Full Time, Permanent Competitive Salary We're currently looking for a Contracts Manager to join our established client based in Newark. You will be responsible for working alongside the Service Manager as well as leading a team of Engineers and Coordinators. THE ROLE As a Contracts Manager, you will have the following responsibilities: Work with all relevant staff and departments to process all contracts in a diligent manner and within the accepted time scales, costs, customer's instructions and Codes of Practice. Visit sites as required and maintain the highest standard of customer relationship. Progress current contracts and chair weekly production meetings liaising with relevant departments to ensure customer requirements and installation and deliveries are met on time. Support Contract Coordinators with unforeseen events on site and liaise with clients and Engineers daily. Ensure all spreadsheets are updated on a regular basis. Monitor the progress of all installations and site attendance on a daily basis. Organise holiday/sickness cover with Service & Maintenance Manager, and liaise with Service Manager to manage the time of Civil and Installation Engineers. Telephone support including contracts department mobile. Including weekend rotation when Engineers are on site. Complete accounts tasks such as checking and processing timesheets and expenses and completion of invoices. To monitor the work performance of all site engineers in association with the Service Department Manager. Team Management: including recruitment, motivation, performance management, coaching & development as per company policies and procedures. Comply with all Company Rules, Regulations and Legal Requirements. THE CANDIDATE The ideal Contracts Manager will possess the following skills / qualifications: Minimum of 3 years of installations and project management. Ability to work under pressure and handle multiple tasks simultaneously. Comfortable with Microsoft Packages and ERP systems (Sage, Oracle, SAP etc.). Certifications: SMSTS / CSCS. Good understanding of relevant legislation, regulations and standards. Willingness to travel. UK Driver's License. Able to motivate and manage in an effective & pro-active manner. Health & Safety NEBOSH or IOSH Certified an advantage. THE BENEFITS As a Contracts Manager, you will receive the following benefits: Early finish on a Friday. Start with 28 days of annual leave (inclusive of bank holidays), which increases with your length of service. Buy more holiday scheme. Company pension scheme. Free on site parking. Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback The services of Future Prospects are those of an Employment Agency.
Apr 18, 2026
Full time
Location: Newark, Nottinghamshire Job Type: Full Time, Permanent Job Description Contracts Manager Newark, Full Time, Permanent Competitive Salary We're currently looking for a Contracts Manager to join our established client based in Newark. You will be responsible for working alongside the Service Manager as well as leading a team of Engineers and Coordinators. THE ROLE As a Contracts Manager, you will have the following responsibilities: Work with all relevant staff and departments to process all contracts in a diligent manner and within the accepted time scales, costs, customer's instructions and Codes of Practice. Visit sites as required and maintain the highest standard of customer relationship. Progress current contracts and chair weekly production meetings liaising with relevant departments to ensure customer requirements and installation and deliveries are met on time. Support Contract Coordinators with unforeseen events on site and liaise with clients and Engineers daily. Ensure all spreadsheets are updated on a regular basis. Monitor the progress of all installations and site attendance on a daily basis. Organise holiday/sickness cover with Service & Maintenance Manager, and liaise with Service Manager to manage the time of Civil and Installation Engineers. Telephone support including contracts department mobile. Including weekend rotation when Engineers are on site. Complete accounts tasks such as checking and processing timesheets and expenses and completion of invoices. To monitor the work performance of all site engineers in association with the Service Department Manager. Team Management: including recruitment, motivation, performance management, coaching & development as per company policies and procedures. Comply with all Company Rules, Regulations and Legal Requirements. THE CANDIDATE The ideal Contracts Manager will possess the following skills / qualifications: Minimum of 3 years of installations and project management. Ability to work under pressure and handle multiple tasks simultaneously. Comfortable with Microsoft Packages and ERP systems (Sage, Oracle, SAP etc.). Certifications: SMSTS / CSCS. Good understanding of relevant legislation, regulations and standards. Willingness to travel. UK Driver's License. Able to motivate and manage in an effective & pro-active manner. Health & Safety NEBOSH or IOSH Certified an advantage. THE BENEFITS As a Contracts Manager, you will receive the following benefits: Early finish on a Friday. Start with 28 days of annual leave (inclusive of bank holidays), which increases with your length of service. Buy more holiday scheme. Company pension scheme. Free on site parking. Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback The services of Future Prospects are those of an Employment Agency.
About the Role We are seeking an experienced and passionate Transitions Coordinator to lead and develop our Transitions Wellbeing work across Leeds and Wakefield. This is a key leadership role, responsible for coordinating high-quality mental health and wellbeing support for young people as they transition between services, particularly from CAMHS to adult provision. You will provide day-to-day management, supervision and support to the Transitions team, including CAMHS Transition Wellbeing Workers and Healthy Working Life workers. Working closely with partners, commissioners and internal teams, you will play a vital role in ensuring services meet the needs of young people and deliver positive, measurable outcomes. Key Responsibilities Coordinate, manage and develop Transitions projects across Leeds and Wakefield Provide line management, supervision and support to Transitions staff Act as Designated Safeguarding Lead across Transitions and Community Health and Prevention, managing risk and safeguarding concerns Ensure effective delivery of commissioned work, meeting outcomes, targets and reporting requirements Build and maintain strong relationships with CAMHS, ICBs, local authorities, education providers and third-sector partners Oversee coordination and delivery of individual and group wellbeing support programmes Champion the voices of young people and advocate on their behalf Contribute to service development, co-production and identifying new funding opportunities Maintain accurate data, monitoring and evaluation in line with funder and organisational requirements Support quality assurance through case reviews, training and performance management About You We are looking for someone who brings strong leadership skills and a genuine commitment to improving outcomes for vulnerable young people. You will have: At least two years' experience working with vulnerable young people (up to age 25), including outreach work Experience of line management, supervision and staff support Experience of planning and delivering individual or group wellbeing and mental health support A strong understanding of safeguarding and experience acting as a Designated Safeguarding Lead Knowledge of the health, emotional and practical challenges faced by vulnerable young people Experience of multi-agency working with statutory and voluntary sector partners Knowledge of mental health support services across Leeds and Wakefield Experience supporting young people with employment, education and training pathways It would be desirable if you also have: Knowledge of CAMHS services and transitions processes Understanding of adult mental health services Experience managing risk and complex mental health presentations Our Values We are looking for someone who shares our organisational values of: Compassion - placing young people at the heart of everything we do Courage - advocating for change and challenging barriers Collaboration - working closely with partners, colleagues and communities Why Join Us? Make a meaningful difference to young people's mental health and wellbeing Be part of a supportive, values-led organisation Access regular supervision, training and professional development Work in partnership with a wide range of services and agencies across the region How To Apply Click here to apply online and obtain a full job description and person specification. Please note that you will need to set up an account before you can apply. Closing Date: Monday 20th April 2026 Interview Date: Wednesday 29th April 2026
Apr 17, 2026
Full time
About the Role We are seeking an experienced and passionate Transitions Coordinator to lead and develop our Transitions Wellbeing work across Leeds and Wakefield. This is a key leadership role, responsible for coordinating high-quality mental health and wellbeing support for young people as they transition between services, particularly from CAMHS to adult provision. You will provide day-to-day management, supervision and support to the Transitions team, including CAMHS Transition Wellbeing Workers and Healthy Working Life workers. Working closely with partners, commissioners and internal teams, you will play a vital role in ensuring services meet the needs of young people and deliver positive, measurable outcomes. Key Responsibilities Coordinate, manage and develop Transitions projects across Leeds and Wakefield Provide line management, supervision and support to Transitions staff Act as Designated Safeguarding Lead across Transitions and Community Health and Prevention, managing risk and safeguarding concerns Ensure effective delivery of commissioned work, meeting outcomes, targets and reporting requirements Build and maintain strong relationships with CAMHS, ICBs, local authorities, education providers and third-sector partners Oversee coordination and delivery of individual and group wellbeing support programmes Champion the voices of young people and advocate on their behalf Contribute to service development, co-production and identifying new funding opportunities Maintain accurate data, monitoring and evaluation in line with funder and organisational requirements Support quality assurance through case reviews, training and performance management About You We are looking for someone who brings strong leadership skills and a genuine commitment to improving outcomes for vulnerable young people. You will have: At least two years' experience working with vulnerable young people (up to age 25), including outreach work Experience of line management, supervision and staff support Experience of planning and delivering individual or group wellbeing and mental health support A strong understanding of safeguarding and experience acting as a Designated Safeguarding Lead Knowledge of the health, emotional and practical challenges faced by vulnerable young people Experience of multi-agency working with statutory and voluntary sector partners Knowledge of mental health support services across Leeds and Wakefield Experience supporting young people with employment, education and training pathways It would be desirable if you also have: Knowledge of CAMHS services and transitions processes Understanding of adult mental health services Experience managing risk and complex mental health presentations Our Values We are looking for someone who shares our organisational values of: Compassion - placing young people at the heart of everything we do Courage - advocating for change and challenging barriers Collaboration - working closely with partners, colleagues and communities Why Join Us? Make a meaningful difference to young people's mental health and wellbeing Be part of a supportive, values-led organisation Access regular supervision, training and professional development Work in partnership with a wide range of services and agencies across the region How To Apply Click here to apply online and obtain a full job description and person specification. Please note that you will need to set up an account before you can apply. Closing Date: Monday 20th April 2026 Interview Date: Wednesday 29th April 2026
About SINGU At SINGU, we're redefining how the world's most ambitious real estate companies run their operations. Our mission is to become Europe's leading platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios - empowering our Clients to protect revenue, boost efficiency, and unlock new value across every aspect of their business. Our unified CAFM platform already powers the daily operations of over 250 million m of real estate worldwide, supporting more than 500,000 professionals. Following our union with the UK's Micad and Germany's net-haus, we now help manage 100,000+ buildings across 35+ countries - and we're just getting started. Backed by a leading growth equity investor, we're scaling rapidly and partnering with global leaders such as Prologis, ECE, CTP, Hillwood, Logicor, GLP, and Unibail-Rodamco-Westfield. As we continue to grow through strategic acquisitions and bold innovation, we stay true to our core values: adaptability, collaboration, and client focus. If you're ready to help build Europe's leading platform for property operations - and make a tangible impact on how the real estate industry works - join SINGU and be part of this transformation. About the role We are looking for a high-performing Software Implementation Coordinator to join our Customer Experience team dedicated to Micad Pro platform. Someone who takes full ownership of outcomes, not just tasks, and who thrives in a fast-paced, customer-focused environment. This is not a role for someone who wants to follow a script. You will own individual implementations end-to-end, contribute to complex enterprise rollouts, and be expected to think strategically about how we deliver value to our customers - not just execute. This is a brilliant development opportunity for someone who has built a solid foundation in software implementations and is ready to step up, take on more responsibility, and grow fast in a scaling business. Location: Cardiff-based, remote (to be able to meet with the team from time to time), with regular travel across the UK for on-site customers visits. Responsibilities Own end-to-end customer implementations - lead technical deployments for assigned customers from kickoff through go-live. You set the pace, manage the complexity, and are accountable for the outcome. Drive enterprise-level rollouts - work closely with the Solutions and Implementation Manager on complex, multi-site projects. You are expected to bring strategic thinking to planning, not just execution. Be the technical authority on Micad Pro - develop deep platform expertise so you can guide customers through configurations, resolve issues decisively, and challenge solutions that do not serve the customer's long-term goals. Lead strategic Success Planning - hold meaningful conversations with key accounts about measurable outcomes. You are not just checking boxes - you are helping customers unlock real value. Act as a bridge between customer and product - work cross-functionally with Sales, Customer Success, Product, and Engineering. Your customer insights should actively shape how we build and improve the platform. What You Will Bring to the Team Proven implementation track record - you have successfully delivered software implementation or solutions delivery projects - ideally in SaaS, PropTech, CAFM, or B2B software. You know what good looks like and you hold yourself to it. Strong technical aptitude and intellectual curiosity - you get to grips with complex platforms fast, troubleshoot independently, and train end-users with confidence. You do not wait for someone else to figure it out. Strategic thinking, not just execution - you understand the customer's broader goals and connect your work to their business outcomes. You ask why, not just how. Ownership mindset - you take responsibility for your projects, your customers, and your results. When something goes wrong, you fix it. When something could be better, you say so. Exceptional communication skills - you can translate technical complexity into plain language, build trust with senior stakeholders, and represent Micad credibly at every level of a customer organisation. Organised, detail-oriented, and proactive - you keep projects on track, flag risks early, and never let something slip through the cracks. You are the kind of person others rely on. Comfortable with key tools - HubSpot, Vitally, Jira, or similar. You are data-driven and confident reporting on progress with clarity. Hungry to grow - you are ambitious. You want to be the best at what you do and you are actively looking to develop into a senior role. This is not a holding position for you - it is a launchpad. What does success look like High-quality, on-time implementations. Customers who see value fast. Satisfaction scores that reflect the standard we hold ourselves to. And a clear trajectory toward a senior implementations role. Why join SINGU? Permanent contract with competitive yearly salary range of 35'000 - 40'000£. A clear path to a senior implementations role - this is a place where performance is noticed and rewarded A collaborative, no-micromanagement culture - we trust you to deliver Part of a fast-scaling, international group redefining how real estate is managed If this role sounds like a good fit, we'd love to hear from you. Apply and help us build technology that supports critical operations every day.
Apr 17, 2026
Full time
About SINGU At SINGU, we're redefining how the world's most ambitious real estate companies run their operations. Our mission is to become Europe's leading platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios - empowering our Clients to protect revenue, boost efficiency, and unlock new value across every aspect of their business. Our unified CAFM platform already powers the daily operations of over 250 million m of real estate worldwide, supporting more than 500,000 professionals. Following our union with the UK's Micad and Germany's net-haus, we now help manage 100,000+ buildings across 35+ countries - and we're just getting started. Backed by a leading growth equity investor, we're scaling rapidly and partnering with global leaders such as Prologis, ECE, CTP, Hillwood, Logicor, GLP, and Unibail-Rodamco-Westfield. As we continue to grow through strategic acquisitions and bold innovation, we stay true to our core values: adaptability, collaboration, and client focus. If you're ready to help build Europe's leading platform for property operations - and make a tangible impact on how the real estate industry works - join SINGU and be part of this transformation. About the role We are looking for a high-performing Software Implementation Coordinator to join our Customer Experience team dedicated to Micad Pro platform. Someone who takes full ownership of outcomes, not just tasks, and who thrives in a fast-paced, customer-focused environment. This is not a role for someone who wants to follow a script. You will own individual implementations end-to-end, contribute to complex enterprise rollouts, and be expected to think strategically about how we deliver value to our customers - not just execute. This is a brilliant development opportunity for someone who has built a solid foundation in software implementations and is ready to step up, take on more responsibility, and grow fast in a scaling business. Location: Cardiff-based, remote (to be able to meet with the team from time to time), with regular travel across the UK for on-site customers visits. Responsibilities Own end-to-end customer implementations - lead technical deployments for assigned customers from kickoff through go-live. You set the pace, manage the complexity, and are accountable for the outcome. Drive enterprise-level rollouts - work closely with the Solutions and Implementation Manager on complex, multi-site projects. You are expected to bring strategic thinking to planning, not just execution. Be the technical authority on Micad Pro - develop deep platform expertise so you can guide customers through configurations, resolve issues decisively, and challenge solutions that do not serve the customer's long-term goals. Lead strategic Success Planning - hold meaningful conversations with key accounts about measurable outcomes. You are not just checking boxes - you are helping customers unlock real value. Act as a bridge between customer and product - work cross-functionally with Sales, Customer Success, Product, and Engineering. Your customer insights should actively shape how we build and improve the platform. What You Will Bring to the Team Proven implementation track record - you have successfully delivered software implementation or solutions delivery projects - ideally in SaaS, PropTech, CAFM, or B2B software. You know what good looks like and you hold yourself to it. Strong technical aptitude and intellectual curiosity - you get to grips with complex platforms fast, troubleshoot independently, and train end-users with confidence. You do not wait for someone else to figure it out. Strategic thinking, not just execution - you understand the customer's broader goals and connect your work to their business outcomes. You ask why, not just how. Ownership mindset - you take responsibility for your projects, your customers, and your results. When something goes wrong, you fix it. When something could be better, you say so. Exceptional communication skills - you can translate technical complexity into plain language, build trust with senior stakeholders, and represent Micad credibly at every level of a customer organisation. Organised, detail-oriented, and proactive - you keep projects on track, flag risks early, and never let something slip through the cracks. You are the kind of person others rely on. Comfortable with key tools - HubSpot, Vitally, Jira, or similar. You are data-driven and confident reporting on progress with clarity. Hungry to grow - you are ambitious. You want to be the best at what you do and you are actively looking to develop into a senior role. This is not a holding position for you - it is a launchpad. What does success look like High-quality, on-time implementations. Customers who see value fast. Satisfaction scores that reflect the standard we hold ourselves to. And a clear trajectory toward a senior implementations role. Why join SINGU? Permanent contract with competitive yearly salary range of 35'000 - 40'000£. A clear path to a senior implementations role - this is a place where performance is noticed and rewarded A collaborative, no-micromanagement culture - we trust you to deliver Part of a fast-scaling, international group redefining how real estate is managed If this role sounds like a good fit, we'd love to hear from you. Apply and help us build technology that supports critical operations every day.
Head of Event Operations £50,000 - £60,000 Base + Bonus Hybrid Oxfordshire Leading b2b events business seeks a highly talented Head of Operations to join their team working across their leading conferences, exhibitions and networking events. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Profile Required: Head of Operations An established track record of delivering international, large scale and complex b2b events - conferences / exhibitions Ideally experience running international events Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management and able to demonstrate coaching and people development. Experience in venue and supplier contracting and negotiation Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. ? Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 17, 2026
Full time
Head of Event Operations £50,000 - £60,000 Base + Bonus Hybrid Oxfordshire Leading b2b events business seeks a highly talented Head of Operations to join their team working across their leading conferences, exhibitions and networking events. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Profile Required: Head of Operations An established track record of delivering international, large scale and complex b2b events - conferences / exhibitions Ideally experience running international events Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management and able to demonstrate coaching and people development. Experience in venue and supplier contracting and negotiation Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. ? Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Location: Newark, Nottinghamshire Job Type: Full Time, Permanent Job Description Contracts Manager Newark, Full Time, Permanent Competitive Salary We're currently looking for a Contracts Manager to join our established client based in Newark. You will be responsible for working alongside the Service Manager as well as leading a team of Engineers and Coordinators. THE ROLE As a Contracts Manager , you will have the following responsibilities: Work with all relevant staff and departments to process all contracts in a diligent manner and within the accepted time scales, costs, customer's instructions and Codes of Practice. Visit sites as required and maintain the highest standard of customer relationship. Progress current contracts and chair weekly production meetings liaising with relevant departments to ensure customer requirements and installation and deliveries are met on time. Support Contract Coordinators with unforeseen events on site and liaise with clients and Engineers daily. Ensure all spreadsheets are updated on a regular basis. Monitor the progress of all installations and site attendance on a daily basis. Organise holiday/sickness cover with Service & Maintenance Manager, and liaise with Service Manager to manage the time of Civil and Installation Engineers. Telephone support including contracts department mobile. Including weekend rotation when Engineers are on site. Complete accounts tasks such as checking and processing timesheets and expenses and completion of invoices. To monitor the work performance of all site engineers in association with the Service Department Manager. Team Management: including recruitment, motivation, performance management, coaching & development as per company policies and procedures. Comply with all Company Rules, Regulations and Legal Requirements. THE CANDIDATE The ideal Contracts Manager will possess the following skills / qualifications: Minimum of 3 years of installations and project management. Ability to work under pressure and handle multiple tasks simultaneously. Comfortable with Microsoft Packages and ERP systems (Sage, Oracle, SAP etc.). Certifications: SMSTS / CSCS. Good understanding of relevant legislation, regulations and standards. Willingness to travel. UK Driver's License. Able to motivate and manage in an effective & pro-active manner. Health & Safety NEBOSH or IOSH Certified an advantage. THE BENEFITS As a Contracts Manager , you will receive the following benefits: Early finish on a Friday. Start with 28 days of annual leave (inclusive of bank holidays), which increases with your length of service. Buy more holiday scheme. Company pension scheme. Free on site parking. Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback The services of Future Prospects are those of an Employment Agency.
Apr 17, 2026
Full time
Location: Newark, Nottinghamshire Job Type: Full Time, Permanent Job Description Contracts Manager Newark, Full Time, Permanent Competitive Salary We're currently looking for a Contracts Manager to join our established client based in Newark. You will be responsible for working alongside the Service Manager as well as leading a team of Engineers and Coordinators. THE ROLE As a Contracts Manager , you will have the following responsibilities: Work with all relevant staff and departments to process all contracts in a diligent manner and within the accepted time scales, costs, customer's instructions and Codes of Practice. Visit sites as required and maintain the highest standard of customer relationship. Progress current contracts and chair weekly production meetings liaising with relevant departments to ensure customer requirements and installation and deliveries are met on time. Support Contract Coordinators with unforeseen events on site and liaise with clients and Engineers daily. Ensure all spreadsheets are updated on a regular basis. Monitor the progress of all installations and site attendance on a daily basis. Organise holiday/sickness cover with Service & Maintenance Manager, and liaise with Service Manager to manage the time of Civil and Installation Engineers. Telephone support including contracts department mobile. Including weekend rotation when Engineers are on site. Complete accounts tasks such as checking and processing timesheets and expenses and completion of invoices. To monitor the work performance of all site engineers in association with the Service Department Manager. Team Management: including recruitment, motivation, performance management, coaching & development as per company policies and procedures. Comply with all Company Rules, Regulations and Legal Requirements. THE CANDIDATE The ideal Contracts Manager will possess the following skills / qualifications: Minimum of 3 years of installations and project management. Ability to work under pressure and handle multiple tasks simultaneously. Comfortable with Microsoft Packages and ERP systems (Sage, Oracle, SAP etc.). Certifications: SMSTS / CSCS. Good understanding of relevant legislation, regulations and standards. Willingness to travel. UK Driver's License. Able to motivate and manage in an effective & pro-active manner. Health & Safety NEBOSH or IOSH Certified an advantage. THE BENEFITS As a Contracts Manager , you will receive the following benefits: Early finish on a Friday. Start with 28 days of annual leave (inclusive of bank holidays), which increases with your length of service. Buy more holiday scheme. Company pension scheme. Free on site parking. Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback The services of Future Prospects are those of an Employment Agency.
# Operations Support CoordinatorRheinmetall BAE Systems Land Ltd (RBSL) in Telford/ Operations Support CoordinatorWHAT WE ARE LOOKING FOR Rheinmetall BAE Systems Land (RBSL) is a defence company based in Telford, Shropshire. RBSL design, manufacture, and support military vehicles used by the British Army and international customers. We are recruiting for Operations Support Coordinator to join RBSL facilities team in Telford.The Operations Support Coordinator will report to the Site Facilities Manager and carry out a range of duties to support the RBSL manufacturing production teams and other internal stakeholders. Position Duties and Responsibilities Managing and processing Personal Protective Equipment (PPE), workshop tooling, and general equipment (e.g. personal lockers) requirements from internal stakeholders. This will involve generating orders with key suppliers using SAP. Allocating orders to the correct cost centre code and/or Limit of Liability (LOL) Recording the PPE and tooling orders in the company order book for internal and external audit compliance Coordinating Proof of Deliveries (POD) with the supplier, and investigating material shortages and processing invoices Approving invoices for delivered items and investigating queries with the RBSL Accounts Payable team Coordinating site process confirmations and workshop inspections to ensure tooling, equipment and PPE are in line with target condition (e.g. statutory inspection of lifting equipment), and compliant for audit purposes Managing the Manufacturing Operations quarantine process to ensure compliance with external auditing procedures (i.e. all non-compliant tooling is recorded and stored in the quarantine area) Managing the onsite vending machine consumables with the supplier Monitoring the levels of industrial gas to ensure sufficient availability for the production programmes. This will involve placing orders, coordinating deliveries, and ensuring prompt payment of invoices. Supporting Operations teams to reduce consumption and waste, in line with current lean manufacturing principles for machine/hand tools and consumable items Demonstrating and promoting a high-level of safety awareness Managing the Manufacturing Operations personnel laundry allocation with the with suppliers Developing strong working relationships across all company functions and suppliers Supporting the Site Facilities manager with respect to SLA adherence and cost performance providing analysis and recommendations for KPI improvements Supporting Operations teams by coordinating the purchase and repair or replacement of equipment following Total Planned Maintenance (TPM), Planned Preventative Maintenance (PPM), and inspections Saving relevant documentation in the company SharePoint databaseWHAT QUALIFICATIONS YOU SHOULD HAVE Essential Experience working in a manufacturing/Operations/Warehouse environment Ability to meet deadlines and deliver to the agreed Key Performance Indicators Excellent communication skills, initiative-taking, and results driven Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Experience within an Indirect Procurement position and Operations Desirable Working knowledge of SAP and SharePoint An IOSH Working Safety qualificationWHAT WE OFFER YOURBSL strives to be an employer of choice and to foster a culture in which our employees are supported to build a career they can be proud.Through our contracts to deliver world-class products and support services, we offer great opportunities for personal development and career advancement via specialist technical roles, essential support functions, and broader leadership positions.In addition, RBSL offer: Competitive salaries reviewed each year against market rates Annual bonus incentive scheme for all employees 37 hours over 4.5 days working week Employer pension contributions up to 10% Hybrid and flexible working Life assurance cover 5 weeks holiday plus bank holidays Holiday purchase scheme Health cash plan Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Long Service rewards with additional holiday Enhanced maternity and paternity benefits Free access to onsite gym
Apr 17, 2026
Full time
# Operations Support CoordinatorRheinmetall BAE Systems Land Ltd (RBSL) in Telford/ Operations Support CoordinatorWHAT WE ARE LOOKING FOR Rheinmetall BAE Systems Land (RBSL) is a defence company based in Telford, Shropshire. RBSL design, manufacture, and support military vehicles used by the British Army and international customers. We are recruiting for Operations Support Coordinator to join RBSL facilities team in Telford.The Operations Support Coordinator will report to the Site Facilities Manager and carry out a range of duties to support the RBSL manufacturing production teams and other internal stakeholders. Position Duties and Responsibilities Managing and processing Personal Protective Equipment (PPE), workshop tooling, and general equipment (e.g. personal lockers) requirements from internal stakeholders. This will involve generating orders with key suppliers using SAP. Allocating orders to the correct cost centre code and/or Limit of Liability (LOL) Recording the PPE and tooling orders in the company order book for internal and external audit compliance Coordinating Proof of Deliveries (POD) with the supplier, and investigating material shortages and processing invoices Approving invoices for delivered items and investigating queries with the RBSL Accounts Payable team Coordinating site process confirmations and workshop inspections to ensure tooling, equipment and PPE are in line with target condition (e.g. statutory inspection of lifting equipment), and compliant for audit purposes Managing the Manufacturing Operations quarantine process to ensure compliance with external auditing procedures (i.e. all non-compliant tooling is recorded and stored in the quarantine area) Managing the onsite vending machine consumables with the supplier Monitoring the levels of industrial gas to ensure sufficient availability for the production programmes. This will involve placing orders, coordinating deliveries, and ensuring prompt payment of invoices. Supporting Operations teams to reduce consumption and waste, in line with current lean manufacturing principles for machine/hand tools and consumable items Demonstrating and promoting a high-level of safety awareness Managing the Manufacturing Operations personnel laundry allocation with the with suppliers Developing strong working relationships across all company functions and suppliers Supporting the Site Facilities manager with respect to SLA adherence and cost performance providing analysis and recommendations for KPI improvements Supporting Operations teams by coordinating the purchase and repair or replacement of equipment following Total Planned Maintenance (TPM), Planned Preventative Maintenance (PPM), and inspections Saving relevant documentation in the company SharePoint databaseWHAT QUALIFICATIONS YOU SHOULD HAVE Essential Experience working in a manufacturing/Operations/Warehouse environment Ability to meet deadlines and deliver to the agreed Key Performance Indicators Excellent communication skills, initiative-taking, and results driven Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Experience within an Indirect Procurement position and Operations Desirable Working knowledge of SAP and SharePoint An IOSH Working Safety qualificationWHAT WE OFFER YOURBSL strives to be an employer of choice and to foster a culture in which our employees are supported to build a career they can be proud.Through our contracts to deliver world-class products and support services, we offer great opportunities for personal development and career advancement via specialist technical roles, essential support functions, and broader leadership positions.In addition, RBSL offer: Competitive salaries reviewed each year against market rates Annual bonus incentive scheme for all employees 37 hours over 4.5 days working week Employer pension contributions up to 10% Hybrid and flexible working Life assurance cover 5 weeks holiday plus bank holidays Holiday purchase scheme Health cash plan Salary sacrifice benefits including cycle to work and electric vehicles schemes Access to high street and gym discounts and cashback Long Service rewards with additional holiday Enhanced maternity and paternity benefits Free access to onsite gym
Organisation: International Chamber of Commerce UK (ICC UK) Title: Secretary General Location: London Salary: £120,000-£140,000 Contract Type: Full time The International Chamber of Commerce United Kingdom (ICC UK) is seeking an exceptional leader to become its next Secretary General. ICC UK is the UK arm of the world's largest business organisation, representing global business interests across international trade policy, arbitration and dispute resolution, and multilateral cooperation. At a time of significant geopolitical and economic change, ICC UK plays a critical role in supporting UK businesses operating internationally and in connecting them to the global ICC network. This is a rare opportunity to lead a small but highly influential membership organisation with genuine international reach and impact. The Role The Secretary General is the executive leader of ICC UK, responsible for setting direction, delivering strategy and ensuring the organisation operates as an effective, commercially sustainable membership body within the global ICC federation. Reporting to the Chair, the Secretary General will work in close partnership with the Board, providing authoritative leadership across strategy, operations, finance, membership growth, governance and external representation. While strong policy understanding and credibility are essential, this is not a purely policy focused role: the Board is seeking a proven organisational leader who can balance strategy with execution, empower a capable senior team and strengthen ICC UK's commercial resilience. The role is based in Canary Wharf, London, and involves extensive international travel, reflecting ICC UK's global remit and relationships, including close engagement with ICC Headquarters in Paris. Key Responsibilities Include: Setting and delivering a clear, focused strategy aligned with ICC global priorities and the needs of UK members Strengthening ICC UK's membership proposition, growth, retention and engagement Driving commercial sustainability, particularly through membership and arbitration activity Representing ICC UK credibly with government, regulators, multilateral institutions, international partners and senior business leaders Leading and empowering a high performing senior team within a lean organisation Working closely with the Chair and Board to ensure strong governance, transparency and accountability Ensuring ICC UK plays its full role within the global ICC network and reflects the realities of international commerce for UK businesses The Person This role will suit a globally minded, commercially grounded leader with a deep understanding of international trade, cross border business and multilateral environments. You are likely to bring: Demonstrable experience leading an organisation or significant function, delivering strategic, operational, commercial and ambassadorial outcomes Senior level experience of international trade, global business or cross border commercial activity A strong track record of building and sustaining relationships with business leaders, governments, regulators and international institutions Experience operating effectively within international or federated organisational structures The judgement and credibility to act as a senior external representative and, when required, a disciplined media spokesperson A collaborative leadership style, combining authority with humility and sound judgement You do not need to have held a formal Chief Executive title, but you must be ready to operate unequivocally at that level. Why Join ICC UK? ICC UK has strong foundations, a respected and engaged Board, and an increasingly prominent role within the global ICC family, including recent responsibilities as Regional Coordinator for Europe. The next Secretary General will have the opportunity to sharpen ICC UK's proposition, strengthen its impact and lead the organisation into its next chapter at a time when international trade and cooperation matter more than ever. How to Apply Applications close 23:59 on 10 May 2026. To apply, please visit: For an informal discussion, contact Thomas Ewen and / or Lisa Henry
Apr 17, 2026
Full time
Organisation: International Chamber of Commerce UK (ICC UK) Title: Secretary General Location: London Salary: £120,000-£140,000 Contract Type: Full time The International Chamber of Commerce United Kingdom (ICC UK) is seeking an exceptional leader to become its next Secretary General. ICC UK is the UK arm of the world's largest business organisation, representing global business interests across international trade policy, arbitration and dispute resolution, and multilateral cooperation. At a time of significant geopolitical and economic change, ICC UK plays a critical role in supporting UK businesses operating internationally and in connecting them to the global ICC network. This is a rare opportunity to lead a small but highly influential membership organisation with genuine international reach and impact. The Role The Secretary General is the executive leader of ICC UK, responsible for setting direction, delivering strategy and ensuring the organisation operates as an effective, commercially sustainable membership body within the global ICC federation. Reporting to the Chair, the Secretary General will work in close partnership with the Board, providing authoritative leadership across strategy, operations, finance, membership growth, governance and external representation. While strong policy understanding and credibility are essential, this is not a purely policy focused role: the Board is seeking a proven organisational leader who can balance strategy with execution, empower a capable senior team and strengthen ICC UK's commercial resilience. The role is based in Canary Wharf, London, and involves extensive international travel, reflecting ICC UK's global remit and relationships, including close engagement with ICC Headquarters in Paris. Key Responsibilities Include: Setting and delivering a clear, focused strategy aligned with ICC global priorities and the needs of UK members Strengthening ICC UK's membership proposition, growth, retention and engagement Driving commercial sustainability, particularly through membership and arbitration activity Representing ICC UK credibly with government, regulators, multilateral institutions, international partners and senior business leaders Leading and empowering a high performing senior team within a lean organisation Working closely with the Chair and Board to ensure strong governance, transparency and accountability Ensuring ICC UK plays its full role within the global ICC network and reflects the realities of international commerce for UK businesses The Person This role will suit a globally minded, commercially grounded leader with a deep understanding of international trade, cross border business and multilateral environments. You are likely to bring: Demonstrable experience leading an organisation or significant function, delivering strategic, operational, commercial and ambassadorial outcomes Senior level experience of international trade, global business or cross border commercial activity A strong track record of building and sustaining relationships with business leaders, governments, regulators and international institutions Experience operating effectively within international or federated organisational structures The judgement and credibility to act as a senior external representative and, when required, a disciplined media spokesperson A collaborative leadership style, combining authority with humility and sound judgement You do not need to have held a formal Chief Executive title, but you must be ready to operate unequivocally at that level. Why Join ICC UK? ICC UK has strong foundations, a respected and engaged Board, and an increasingly prominent role within the global ICC family, including recent responsibilities as Regional Coordinator for Europe. The next Secretary General will have the opportunity to sharpen ICC UK's proposition, strengthen its impact and lead the organisation into its next chapter at a time when international trade and cooperation matter more than ever. How to Apply Applications close 23:59 on 10 May 2026. To apply, please visit: For an informal discussion, contact Thomas Ewen and / or Lisa Henry
Head of Event Operations £50,000 - £70,000 Base + Bonus Hybrid Oxfordshire Leading b2b events business based in Oxford seeks a highly talented Head of Event Operations to join their team working across their leading conferences, exhibitions and networking events. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Profile Required: Head of Operations An established track record of delivering international, large scale and complex b2b events - conferences / exhibitions Ideally experience running international events Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management and able to demonstrate coaching and people development. Experience in venue and supplier contracting and negotiation Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 17, 2026
Full time
Head of Event Operations £50,000 - £70,000 Base + Bonus Hybrid Oxfordshire Leading b2b events business based in Oxford seeks a highly talented Head of Event Operations to join their team working across their leading conferences, exhibitions and networking events. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Profile Required: Head of Operations An established track record of delivering international, large scale and complex b2b events - conferences / exhibitions Ideally experience running international events Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management and able to demonstrate coaching and people development. Experience in venue and supplier contracting and negotiation Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Location: Unit 4 Station Rd Mole Business Park, KT22 7BA Description We are committed to the development of our workforce.This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £30,647 per annum based on a36-hour working week. We are excited to be hiring a new Network Coordination Administrator to join our dynamic team in the Environment, Infrastructure and Growth (EIG) Directorate and be part of providing essential services that benefit every single resident, business, and visitor in Surrey! Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Within the Network and Asset Management Group, our Network Coordination Team is at the heart of it all. We coordinate and manage the works carried out by utility companies and our own Highways works across Surrey's bustling road network. Our mission? To minimise disruption, alleviate traffic congestion and keep the roads flowing smoothly for everyone. It's all part of our commitment to fulfilling our 'Network Management Duty' under the Traffic Management Act 2004. About the Role Now, we are seeking a committed individual to join our team as a Network Coordinator Administrator. In this crucial role, you will take charge of administering applications for Temporary Traffic Regulation Orders (TTRO) from both internal teams and external agencies. Your excellent attention to detail will be put to good use in preparing these applications for the Traffic Regulation Order (TRO) Team to process. By ensuring timely assessment of incoming permit applications and having TTROs in place when needed, you will play a pivotal role in recovering costs for the production of third-party TTROs. As a Network Coordinator Administrator, you will be the central hub for monitoring our Street works email accounts. You'll distribute incoming correspondence to relevant colleagues, ensuring smooth communication flow and minimal disruption on the public highway. Additionally, you will lend your support to the Network Coordination team by inputting non-electronic permit applications onto the Street works Register. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Strong verbal and written communication and collaboration skills Adaptability and flexibility Ability to embrace new challenges and will thrive under pressure. A good working knowledge of Microsoft and SharePoint systems An awareness of New Road and Street works Act1991(NRSWA), Traffic Management Act 2004 (TMA) and Awareness of Road Traffic Regulation Act1984 Beforesubmittingyour application, we recommend you read the job description &OurLife at Surrey handbook to get an insight into working at Surrey. If you are ready to join our dynamic team and make a positive impact on for residents and businesses, we want to hear from you! Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 12/04/2026 with interviews planned for week commencing 13/04/2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and haveevidencedyou meet theminimumcriteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day,we'recommitted to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 17, 2026
Full time
Location: Unit 4 Station Rd Mole Business Park, KT22 7BA Description We are committed to the development of our workforce.This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £30,647 per annum based on a36-hour working week. We are excited to be hiring a new Network Coordination Administrator to join our dynamic team in the Environment, Infrastructure and Growth (EIG) Directorate and be part of providing essential services that benefit every single resident, business, and visitor in Surrey! Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Within the Network and Asset Management Group, our Network Coordination Team is at the heart of it all. We coordinate and manage the works carried out by utility companies and our own Highways works across Surrey's bustling road network. Our mission? To minimise disruption, alleviate traffic congestion and keep the roads flowing smoothly for everyone. It's all part of our commitment to fulfilling our 'Network Management Duty' under the Traffic Management Act 2004. About the Role Now, we are seeking a committed individual to join our team as a Network Coordinator Administrator. In this crucial role, you will take charge of administering applications for Temporary Traffic Regulation Orders (TTRO) from both internal teams and external agencies. Your excellent attention to detail will be put to good use in preparing these applications for the Traffic Regulation Order (TRO) Team to process. By ensuring timely assessment of incoming permit applications and having TTROs in place when needed, you will play a pivotal role in recovering costs for the production of third-party TTROs. As a Network Coordinator Administrator, you will be the central hub for monitoring our Street works email accounts. You'll distribute incoming correspondence to relevant colleagues, ensuring smooth communication flow and minimal disruption on the public highway. Additionally, you will lend your support to the Network Coordination team by inputting non-electronic permit applications onto the Street works Register. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Strong verbal and written communication and collaboration skills Adaptability and flexibility Ability to embrace new challenges and will thrive under pressure. A good working knowledge of Microsoft and SharePoint systems An awareness of New Road and Street works Act1991(NRSWA), Traffic Management Act 2004 (TMA) and Awareness of Road Traffic Regulation Act1984 Beforesubmittingyour application, we recommend you read the job description &OurLife at Surrey handbook to get an insight into working at Surrey. If you are ready to join our dynamic team and make a positive impact on for residents and businesses, we want to hear from you! Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 12/04/2026 with interviews planned for week commencing 13/04/2026. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. We are a disability confident employer which means if you have shared a disability on your application form and haveevidencedyou meet theminimumcriteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day,we'recommitted to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Different Technologies Pty Ltd.
Bournemouth, Dorset
Department: Operations Location: Hybrid (Canford Cliffs Based Office) Reports To: Operations Manager Employment Type: Full-time, Permanent KPI's: Client Satisfaction, Project On Time Rate Level: Junior-Mid Level Salary Range: £25-35k (Pending Experience) This Is Public Nectar Where performance meets purpose We design performance marketing systems that connect and convert so that business leaders can lead business. The way we do it is simple: meticulously, with precision, and a growth mindset, always reaching, always evolving. Public Nectar is one of the fastest-growing performance marketing agencies for D2C brands in the UK. We're built on the core values of winning with integrity, full ownership, and relentless growth. With a team of 29 passionate professionals, we've helped brands across fashion, lifestyle, and consumer goods scale rapidly through data-driven performance marketing. Our values define everything we do: Winners Win - We get the job done and don't stop until it's done right Full Ownership - Accountability is our North Star Integrity - Do what's right, not what's easy Never Stand Still - Constantly evolving, always improving High Energy - Passion fuels performance Role Overview We're seeking an ambitious Creative Project Manager to serve as the critical bridge between our creative strategy and production teams. This role is designed for a driven project management professional who wants to make a significant impact on project efficiency whilst building towards a career in creative agency operations. You'll be responsible for driving our projects on-time delivery rate through the roof whilst ensuring seamless collaboration between strategy and production. This is your opportunity to shape the future of how we deliver exceptional creative work for our clients. What You'll Own Talent Management & Comms Plan and allocate creative resources across concurrent projects to maximise productivity. Coordinate team schedules to ensure optimal resource utilisation without overloading staff. Manage freelancer and contractor scheduling to supplement internal resources when required. Locations Management & Comms Oversee shoot logistics including crew scheduling, equipment transportation, and setup coordination. Project Timeline Management Develop detailed project schedules that maximise efficiency whilst maintaining quality standards. Implement robust project tracking systems to monitor progress against milestones and deadlines. Identify potential bottlenecks early and implement proactive solutions to maintain project momentum. Establish and enforce project milestone checkpoints to ensure consistent progress monitoring. Monitor and report on project delivery performance, focusing on on-time completion rates. Track project efficiency metrics including turnaround times, revision cycles, and resource utilisation. Play a role in process improvement initiatives to enhance overall department performance. Client Communication Provide regular project updates to clients, highlighting progress and upcoming deliverables. Address project-related queries and concerns promptly to maintain client confidence. Coordinate creative concept approval processes between strategy, production, and client teams. Team Updates & Visibility Facilitate comprehensive project briefings between Creative Strategists and production teams, translating strategic vision into actionable production plans. Conduct detailed project kick-off meetings that align all stakeholders on objectives, scope, and success metrics. Act as the primary communication hub between creative strategy, design, video production, and post-production teams. AI, Automation & Innovation Use AI tools daily to increase speed, output, and quality Build automations, internal tools, bots, and workflows Experiment with new AI tools and models as they launch Constantly look for ways to compound output using technology Essential Requirements Minimum 2+ years of project management experience, preferably in creative or agency environments. Proven track record of delivering projects on time and within budget. Outstanding communication skills with the ability to manage multiple stakeholder relationships. Proficiency in project management tools (Asana, Notion, Slack, or similar platforms). Strong analytical skills for performance monitoring and process improvement. Ability to work under pressure and manage multiple concurrent projects. Problem-solving mindset with a proactive approach to identifying and resolving issues. Desirable Requirements Experience with creative software and production workflows. Knowledge of digital marketing and agency environments. Understanding of agency operations. Previous experience managing external suppliers and freelancers. Familiarity with client service and account management principles. Experience in process standardisation and workflow optimisation. What Success Looks Like 6 Months: Consistently delivering projects on time with improved efficiency metrics. Building strong relationships across creative strategy and production teams. Playing a hand in standardising workflows that reduce turnaround times. 12 Months: Achieving 98%+ project on-time delivery rate. Leading process improvement initiatives that drive measurable efficiency gains. Trusted with high-value client projects and complex production schedules. 24 Months: Recognised as a key leader in creative operations. Mentoring junior project coordinators and driving team development. Potential advancement to Senior Creative Project Manager or Creative Operations Manager. What We Offer Competitive Package Competitive salary. 28 days paid holiday plus bank holidays. Your birthday off (because strategic thinking deserves celebration). Professional Growth & Development Access to £10,000 worth of training courses and ongoing professional development opportunities. Mentorship from highly experienced digital marketing and operations experts. Working with a wonderfully diverse portfolio of clients, strengthening your strategic skillset across multiple industries. Clear career progression pathways within our rapidly expanding growth team. Work-Life Excellence Hybrid working environment. Subsidised gym membership up to £50 per month to maintain high energy levels. Quarterly team social events. Culture & Environment Work with ambitious, fast-growing D2C brands where your strategies drive real business impact. Collaborative, high-energy team environment focused on continuous improvement and innovation. Opportunity to shape the strategic direction of exciting brands and see measurable growth results. Agency culture built on integrity, growth, and winning together through exceptional client service. Ready to Join Us? If you're excited about driving transformational growth through strategic thinking and want to be part of a team that values both performance and purpose, we can't wait to hear from you! Application Process Stage 1: Initial strategic conversation with Ben Rogers, our Managing Director. Stage 2: Strategic task to gauge project management expertise. Stage 3: Final interview with Lewis Lindsay, Founder of Public Nectar.
Apr 17, 2026
Full time
Department: Operations Location: Hybrid (Canford Cliffs Based Office) Reports To: Operations Manager Employment Type: Full-time, Permanent KPI's: Client Satisfaction, Project On Time Rate Level: Junior-Mid Level Salary Range: £25-35k (Pending Experience) This Is Public Nectar Where performance meets purpose We design performance marketing systems that connect and convert so that business leaders can lead business. The way we do it is simple: meticulously, with precision, and a growth mindset, always reaching, always evolving. Public Nectar is one of the fastest-growing performance marketing agencies for D2C brands in the UK. We're built on the core values of winning with integrity, full ownership, and relentless growth. With a team of 29 passionate professionals, we've helped brands across fashion, lifestyle, and consumer goods scale rapidly through data-driven performance marketing. Our values define everything we do: Winners Win - We get the job done and don't stop until it's done right Full Ownership - Accountability is our North Star Integrity - Do what's right, not what's easy Never Stand Still - Constantly evolving, always improving High Energy - Passion fuels performance Role Overview We're seeking an ambitious Creative Project Manager to serve as the critical bridge between our creative strategy and production teams. This role is designed for a driven project management professional who wants to make a significant impact on project efficiency whilst building towards a career in creative agency operations. You'll be responsible for driving our projects on-time delivery rate through the roof whilst ensuring seamless collaboration between strategy and production. This is your opportunity to shape the future of how we deliver exceptional creative work for our clients. What You'll Own Talent Management & Comms Plan and allocate creative resources across concurrent projects to maximise productivity. Coordinate team schedules to ensure optimal resource utilisation without overloading staff. Manage freelancer and contractor scheduling to supplement internal resources when required. Locations Management & Comms Oversee shoot logistics including crew scheduling, equipment transportation, and setup coordination. Project Timeline Management Develop detailed project schedules that maximise efficiency whilst maintaining quality standards. Implement robust project tracking systems to monitor progress against milestones and deadlines. Identify potential bottlenecks early and implement proactive solutions to maintain project momentum. Establish and enforce project milestone checkpoints to ensure consistent progress monitoring. Monitor and report on project delivery performance, focusing on on-time completion rates. Track project efficiency metrics including turnaround times, revision cycles, and resource utilisation. Play a role in process improvement initiatives to enhance overall department performance. Client Communication Provide regular project updates to clients, highlighting progress and upcoming deliverables. Address project-related queries and concerns promptly to maintain client confidence. Coordinate creative concept approval processes between strategy, production, and client teams. Team Updates & Visibility Facilitate comprehensive project briefings between Creative Strategists and production teams, translating strategic vision into actionable production plans. Conduct detailed project kick-off meetings that align all stakeholders on objectives, scope, and success metrics. Act as the primary communication hub between creative strategy, design, video production, and post-production teams. AI, Automation & Innovation Use AI tools daily to increase speed, output, and quality Build automations, internal tools, bots, and workflows Experiment with new AI tools and models as they launch Constantly look for ways to compound output using technology Essential Requirements Minimum 2+ years of project management experience, preferably in creative or agency environments. Proven track record of delivering projects on time and within budget. Outstanding communication skills with the ability to manage multiple stakeholder relationships. Proficiency in project management tools (Asana, Notion, Slack, or similar platforms). Strong analytical skills for performance monitoring and process improvement. Ability to work under pressure and manage multiple concurrent projects. Problem-solving mindset with a proactive approach to identifying and resolving issues. Desirable Requirements Experience with creative software and production workflows. Knowledge of digital marketing and agency environments. Understanding of agency operations. Previous experience managing external suppliers and freelancers. Familiarity with client service and account management principles. Experience in process standardisation and workflow optimisation. What Success Looks Like 6 Months: Consistently delivering projects on time with improved efficiency metrics. Building strong relationships across creative strategy and production teams. Playing a hand in standardising workflows that reduce turnaround times. 12 Months: Achieving 98%+ project on-time delivery rate. Leading process improvement initiatives that drive measurable efficiency gains. Trusted with high-value client projects and complex production schedules. 24 Months: Recognised as a key leader in creative operations. Mentoring junior project coordinators and driving team development. Potential advancement to Senior Creative Project Manager or Creative Operations Manager. What We Offer Competitive Package Competitive salary. 28 days paid holiday plus bank holidays. Your birthday off (because strategic thinking deserves celebration). Professional Growth & Development Access to £10,000 worth of training courses and ongoing professional development opportunities. Mentorship from highly experienced digital marketing and operations experts. Working with a wonderfully diverse portfolio of clients, strengthening your strategic skillset across multiple industries. Clear career progression pathways within our rapidly expanding growth team. Work-Life Excellence Hybrid working environment. Subsidised gym membership up to £50 per month to maintain high energy levels. Quarterly team social events. Culture & Environment Work with ambitious, fast-growing D2C brands where your strategies drive real business impact. Collaborative, high-energy team environment focused on continuous improvement and innovation. Opportunity to shape the strategic direction of exciting brands and see measurable growth results. Agency culture built on integrity, growth, and winning together through exceptional client service. Ready to Join Us? If you're excited about driving transformational growth through strategic thinking and want to be part of a team that values both performance and purpose, we can't wait to hear from you! Application Process Stage 1: Initial strategic conversation with Ben Rogers, our Managing Director. Stage 2: Strategic task to gauge project management expertise. Stage 3: Final interview with Lewis Lindsay, Founder of Public Nectar.
Merchandising Coordinator - Birmingham Up to £45,000 Full-Time office basedCompetitive salary - Up to £45,00 Reporting to: Head of Merchandising Are you ready to take the next step in your merchandising career? This is an excellent opportunity for an ambitious Assistant or Junior Merchandiser looking to step up and take ownership of key product areas within a fast-paced, commercial retail environment. We're looking for someone analytical, confident, and collaborative, who enjoys working with data, product, and trading strategy. If you're driven by results and want genuine responsibility, this is the role for you. Key Responsibilities Pre-Season Planning Take full merchandising responsibility for selected categories, supporting the Senior Merchandiser. Assist in preparing strategy packs and ensuring product data is accurately attributed. Produce detailed analysis in line with the buying timeline. Work with Buying to develop next season's plans, providing KPI insights for WSSI preparation. Identify repeat and core lines for stores and online to maximise availability and reduce terminal stock. Analyse monthly best sellers and communicate key trading opportunities. Ensure all new options are booked in line with timelines and monitor option plans/OTB. Carry out ad hoc analysis to support Buying and Merchandising teams. WSSI & Trading Review performance against WSSI at department, seasonal, and channel level, taking action to support sales and margin targets. Share weekly KPIs with Buying and flag risks to the Senior Merchandiser. Monitor in-season OTB and assist in decisions around mid- to short-lead time buys. Track outstanding commitments, delivery changes and cost price impacts. Analyse current season performance versus last year and plan across all channels. Goods In & Distribution Work with Branch Merchandising and the warehouse to optimise stock distribution between stores and online. Review all warehouse stock to protect margin and ensure healthy sell-through. Provide guidance on stock packages for key stores when required. Personal Requirements A strong collaborator who communicates effectively across departments. Able to manage direct reports and follow company processes. Analytical, commercial, and confident working with data-driven decisions. Proactive, organised, and able to work in a fast-paced trading environment. Why Join? Competitive salary up to £45,000 Real ownership and accountability within a supportive merchandising team Opportunities for progression into more senior roles Involvement in strategy, planning, and trading decisions that make a real impact If you're looking to accelerate your merchandising career in a dynamic and growing environment, we'd love to hear from you. Apply today.
Apr 16, 2026
Full time
Merchandising Coordinator - Birmingham Up to £45,000 Full-Time office basedCompetitive salary - Up to £45,00 Reporting to: Head of Merchandising Are you ready to take the next step in your merchandising career? This is an excellent opportunity for an ambitious Assistant or Junior Merchandiser looking to step up and take ownership of key product areas within a fast-paced, commercial retail environment. We're looking for someone analytical, confident, and collaborative, who enjoys working with data, product, and trading strategy. If you're driven by results and want genuine responsibility, this is the role for you. Key Responsibilities Pre-Season Planning Take full merchandising responsibility for selected categories, supporting the Senior Merchandiser. Assist in preparing strategy packs and ensuring product data is accurately attributed. Produce detailed analysis in line with the buying timeline. Work with Buying to develop next season's plans, providing KPI insights for WSSI preparation. Identify repeat and core lines for stores and online to maximise availability and reduce terminal stock. Analyse monthly best sellers and communicate key trading opportunities. Ensure all new options are booked in line with timelines and monitor option plans/OTB. Carry out ad hoc analysis to support Buying and Merchandising teams. WSSI & Trading Review performance against WSSI at department, seasonal, and channel level, taking action to support sales and margin targets. Share weekly KPIs with Buying and flag risks to the Senior Merchandiser. Monitor in-season OTB and assist in decisions around mid- to short-lead time buys. Track outstanding commitments, delivery changes and cost price impacts. Analyse current season performance versus last year and plan across all channels. Goods In & Distribution Work with Branch Merchandising and the warehouse to optimise stock distribution between stores and online. Review all warehouse stock to protect margin and ensure healthy sell-through. Provide guidance on stock packages for key stores when required. Personal Requirements A strong collaborator who communicates effectively across departments. Able to manage direct reports and follow company processes. Analytical, commercial, and confident working with data-driven decisions. Proactive, organised, and able to work in a fast-paced trading environment. Why Join? Competitive salary up to £45,000 Real ownership and accountability within a supportive merchandising team Opportunities for progression into more senior roles Involvement in strategy, planning, and trading decisions that make a real impact If you're looking to accelerate your merchandising career in a dynamic and growing environment, we'd love to hear from you. Apply today.
Pertemps are currently recruiting for Production Operatives to join a busy client, based in Thatcham. Your main duty as a Production Operative (Brick Cut) will be the manufacture of bricks by operation of section plant and equipment, ensuring the appropriate Health & Safety, Quality and Environmental standards are met. You will be required to work closely with the shift colleagues, shift leaders, safety coordinator and production manager to ensure the sites targets and objectives are achieved. Rotating shift: 06:00 - 14:00 week 1 14:00 - 22:00 week 2 Key Accountabilities for a Production Operative: Health and Safety of self and others. Optimising production output in a safe and effective manner. Operating section plant and equipment with effective communication. Maintaining section and site housekeeping standards. Participating in continuous improvement regarding Safety, Waste, Quality, Plant Breakdowns, Testing, Trials and information sharing. Ensuring that all the business/operations are performed in accordance with instructions and procedures and in such a way to prevent any fraudulent activities taking place Updating all areas of knowledge as required to carry out the job with maximum effectiveness and to attend training/development courses as and when required Job Requirements for a successful Production Operative: Effective communication skills. A good basic understanding of health & Safety is essential Previous experience in a factory environment desirable Perform high level of work ethic Foresee and act to meet customer needs Increase efficiency and quality Be safety, always focused Execute tasks and focus on fast implementation Be straight forward and goal orientated Demonstrate drive and initiative Demonstrate openness to change, flexibility and adaptability Learn and develop continuously Provide information and ensure open communication If you are interested in this Production Operative role, please apply with your CV now!
Apr 16, 2026
Full time
Pertemps are currently recruiting for Production Operatives to join a busy client, based in Thatcham. Your main duty as a Production Operative (Brick Cut) will be the manufacture of bricks by operation of section plant and equipment, ensuring the appropriate Health & Safety, Quality and Environmental standards are met. You will be required to work closely with the shift colleagues, shift leaders, safety coordinator and production manager to ensure the sites targets and objectives are achieved. Rotating shift: 06:00 - 14:00 week 1 14:00 - 22:00 week 2 Key Accountabilities for a Production Operative: Health and Safety of self and others. Optimising production output in a safe and effective manner. Operating section plant and equipment with effective communication. Maintaining section and site housekeeping standards. Participating in continuous improvement regarding Safety, Waste, Quality, Plant Breakdowns, Testing, Trials and information sharing. Ensuring that all the business/operations are performed in accordance with instructions and procedures and in such a way to prevent any fraudulent activities taking place Updating all areas of knowledge as required to carry out the job with maximum effectiveness and to attend training/development courses as and when required Job Requirements for a successful Production Operative: Effective communication skills. A good basic understanding of health & Safety is essential Previous experience in a factory environment desirable Perform high level of work ethic Foresee and act to meet customer needs Increase efficiency and quality Be safety, always focused Execute tasks and focus on fast implementation Be straight forward and goal orientated Demonstrate drive and initiative Demonstrate openness to change, flexibility and adaptability Learn and develop continuously Provide information and ensure open communication If you are interested in this Production Operative role, please apply with your CV now!
Head of Clinical Operations Salary : Grade M3 - competitive salary Reports to : Director of the Centre for Drug Development Department : Research & Innovation Contract : Permanent Hours : Full time 35 hours per week (other flexible-working requests will also be considered if it meets business needs) Location: Stratford, London with high flexibility (we would expect you to be in the office 1-2 days per week) This position requires some UK and European travel to clinical sites and relevant conferences. Closing date : Sunday 3rd May 2026 at 23.59. Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application. At Cancer Research UK, we exist to beat cancer. To support our mission, we are seeking an experienced and driven Head of Clinical Operations to join our Centre for Drug Development (CDD) leadership team. This is a pivotal role responsible for leading our Clinical Operations function, including Clinical Study Managers, Clinical Study Coordinators, Clinical Research Associates, and Site Start Up Specialists, ensuring the successful delivery of CDD clinical trials to the highest regulatory and quality standards across the UK and EU. About the team The Cancer Research UK Centre for Drug Development (CDD) is the world's only charity-funded drug development organisation. Our pioneering research is driven purely by the goal to see scientific breakthroughs bring benefits to patients sooner. CDD is the sponsor of early phase and precision medicine clinical trials in oncology agents. Our broad portfolio rivals that of a medium-sized pharmaceutical company, spanning antibodies, cell therapies, vaccines, drug conjugates and small molecules, making this an interesting and dynamic area to work in. What will I be doing? Lead and manage the Clinical Operations function, including Clinical Study Managers, Clinical Research Associates, Site Start Up Specialists and Clinical Study Coordinators, to deliver CDD objectives. Partner with functional leaders to ensure clinical trials are delivered on time, within budget, and with appropriate resourcing and efficient processes. Hold accountability for clinical project delivery to agreed timelines, including patient recruitment targets. Build, develop and motivate a high performing Clinical Operations team, strengthening performance management and capability. Ensure full compliance of all clinical activities with ICH GCP, UK and EU clinical trial regulations, and relevant EMA guidelines. Maintain sponsor oversight for international CDD trials, including European site management and monitoring conducted by service providers. Enable teams to operate effectively both within functional structures and as part of cross functional matrix project teams. Drive continuous improvement of Clinical Operations processes and procedures to optimise development speed, quality and regulatory compliance. Act as a key CDD contact for CRUK Technology and serve as system owner for validated clinical systems (e.g. Veeva eTMF, Stitch Trialmap, Adobe Sign), ensuring ongoing validated state. Build close working relationships with investigators and site staff across the Experimental Cancer Medicine Centre (ECMC)network, and act as a point of escalation with sites as required. Contribute as a member of the CDD leadership team, supporting strategic planning, budget management, external representation and deputising for the Director of Drug Development as required. What skills are we looking for? Essential: Extensive experience of working in a drug development, clinical trial environment preferably in the pharmaceutical industry. Science graduate, PHD / MD or substantial relevant experience gained in a drug development capacity. Extensive experience of drug development within the Pharma/Biotech/CRO industry. Extensive clinical operations management experience, involving the design and delivery of complex processes to GCP standards. Extensive team management experience (including working within matrix team systems). Working knowledge of current legal and regulatory requirements for early clinical trials in the UK and EU, as well as regulations and guidelines for computerised systems. Working knowledge of UK and EU GDPR and data privacy legislation Desirable: Oncology experience. Experience of early phase trials. Experience of financial management. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Apr 16, 2026
Full time
Head of Clinical Operations Salary : Grade M3 - competitive salary Reports to : Director of the Centre for Drug Development Department : Research & Innovation Contract : Permanent Hours : Full time 35 hours per week (other flexible-working requests will also be considered if it meets business needs) Location: Stratford, London with high flexibility (we would expect you to be in the office 1-2 days per week) This position requires some UK and European travel to clinical sites and relevant conferences. Closing date : Sunday 3rd May 2026 at 23.59. Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application. At Cancer Research UK, we exist to beat cancer. To support our mission, we are seeking an experienced and driven Head of Clinical Operations to join our Centre for Drug Development (CDD) leadership team. This is a pivotal role responsible for leading our Clinical Operations function, including Clinical Study Managers, Clinical Study Coordinators, Clinical Research Associates, and Site Start Up Specialists, ensuring the successful delivery of CDD clinical trials to the highest regulatory and quality standards across the UK and EU. About the team The Cancer Research UK Centre for Drug Development (CDD) is the world's only charity-funded drug development organisation. Our pioneering research is driven purely by the goal to see scientific breakthroughs bring benefits to patients sooner. CDD is the sponsor of early phase and precision medicine clinical trials in oncology agents. Our broad portfolio rivals that of a medium-sized pharmaceutical company, spanning antibodies, cell therapies, vaccines, drug conjugates and small molecules, making this an interesting and dynamic area to work in. What will I be doing? Lead and manage the Clinical Operations function, including Clinical Study Managers, Clinical Research Associates, Site Start Up Specialists and Clinical Study Coordinators, to deliver CDD objectives. Partner with functional leaders to ensure clinical trials are delivered on time, within budget, and with appropriate resourcing and efficient processes. Hold accountability for clinical project delivery to agreed timelines, including patient recruitment targets. Build, develop and motivate a high performing Clinical Operations team, strengthening performance management and capability. Ensure full compliance of all clinical activities with ICH GCP, UK and EU clinical trial regulations, and relevant EMA guidelines. Maintain sponsor oversight for international CDD trials, including European site management and monitoring conducted by service providers. Enable teams to operate effectively both within functional structures and as part of cross functional matrix project teams. Drive continuous improvement of Clinical Operations processes and procedures to optimise development speed, quality and regulatory compliance. Act as a key CDD contact for CRUK Technology and serve as system owner for validated clinical systems (e.g. Veeva eTMF, Stitch Trialmap, Adobe Sign), ensuring ongoing validated state. Build close working relationships with investigators and site staff across the Experimental Cancer Medicine Centre (ECMC)network, and act as a point of escalation with sites as required. Contribute as a member of the CDD leadership team, supporting strategic planning, budget management, external representation and deputising for the Director of Drug Development as required. What skills are we looking for? Essential: Extensive experience of working in a drug development, clinical trial environment preferably in the pharmaceutical industry. Science graduate, PHD / MD or substantial relevant experience gained in a drug development capacity. Extensive experience of drug development within the Pharma/Biotech/CRO industry. Extensive clinical operations management experience, involving the design and delivery of complex processes to GCP standards. Extensive team management experience (including working within matrix team systems). Working knowledge of current legal and regulatory requirements for early clinical trials in the UK and EU, as well as regulations and guidelines for computerised systems. Working knowledge of UK and EU GDPR and data privacy legislation Desirable: Oncology experience. Experience of early phase trials. Experience of financial management. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Retail Clientelling and Activations Coordinator De Beers London is the ultimate diamond jewellery house, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high jewellery landscape, we offer a distinctive and unparalleled connection to the source, setting us apart with our unique diamond first approach. A destination for those seeking the most extraordinary diamonds for life's most significant moments, De Beers London delivers identifiable, ultra desirable creations alongside unforgettable service and experiences. Our high jewellery collections showcase the pinnacle of artistry and craftsmanship, celebrating the rarest diamonds through innovative and breathtaking designs. Through powerful and immersive storytelling, we create a compelling vision of luxury that resonate globally whilst remaining deeply relevant to local markets. With a presence worldwide, De Beers London is a luxury jeweller that prioritises craftsmanship and a client first approach. Our commitment to innovation, artistry and heritage cements our reputation as the foremost authority in diamonds, making De Beers London the definitive jewellery Maison. You will be part of a legacy that defines the future of luxury. Job Description The Retail Clientelling & Activations Coordinator plays a key operational and analytical role in driving client engagement and supporting commercial performance across the retail network. This position leads the daily execution of clientelling activities, ensuring stores have the insights, tools, and support required to maximise business opportunities and deliver exceptional customer engagement. Main Responsibilities Clientelling Operations & Execution Lead the day to day coordination of clientelling activities across the retail network. Ensure consistent and effective utilisation of CRM and clientelling tools by all boutiques. Support stores in preparing client lists, segmentation, and outreach plans to activate business opportunities. Business Insights & Performance Monitoring Track, analyse, and report on clientelling KPIs using retail dashboards and CRM insights. Identify trends, strengths, and gaps to proactively recommend actions to markets and store managers. Monitor client engagement performance to anticipate business opportunities and support planning. Store Support & Retail Activation Provide operational support to stores, including CRM extraction, client list preparation, and target client identification. Support boutique teams in organising client activations, client outreach campaigns, and local clienteling events. Follow up with retail teams on clientelling outcomes, capturing results and ensuring best practice sharing. CRM Governance & Data Quality Ensure proper and consistent use of CRM tools across all stores. Verify data quality, usage practices, and adherence to CRM guidelines. Support retail teams in troubleshooting CRM related challenges. What You'll Do Act like an owner: you take full responsibility for operational and data driven analytics to support client engagement. Create clarity: clearly communicate with precision. Empower teams: support teams in troubleshooting. Succeed together: you build strong cross functional partnerships. Challenge conventions: continuously seek and implement innovative solutions. Be open to new ways of thinking. Qualifications Strong analytical skills with the ability to interpret data and translate insights into concrete retail actions. Experience working with CRM systems (preferably within a luxury or premium retail environment). Excellent communication skills and confidence partnering with retail teams, store managers, and market stakeholders. Strong organisational skills; ability to manage multiple tasks with attention to detail. Proactive, solution oriented mindset with a customer centric approach. Additional information A great working environment Fantastic pension scheme 27 days of holiday + bank holidays with the opportunity to buy or sell 5 more days Mental health is a top priority for De Beers Group - we offer free subscription to Headspace and have mental health first aider Employee share schemes Free breakfast & lunch at onsite restaurant Free onsite gym Flexible benefits package Who we are De Beers Group is a company with a rich history and a sparkling future. Since 1888 our experts have searched the world for nature's most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant - for our people, our customers and the world around us. Venetia Mine is part of De Beers Group Managed Operations Business which integrates mines, operations and support functions in the De Beers Group producer countries of Canada and South Africa to shape a safe, sustainable future for De Beers Group's people, shareholders, communities and partners. Safety Safety first is a way of life for us. We are unconditional about the safety, health and well being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect. Inclusion & Diversity We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Referrals incentive applicable: This opportunity is open to a paid referral incentive according to the Referral Policy. Referral incentives are applicable to De Beers Group internal employees only. Building Forever Sustainability is at the heart of our decision making - it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long term legacy in our host communities and earn consumers' trust in our diamonds that they can wear with pride. Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications.
Apr 16, 2026
Full time
Retail Clientelling and Activations Coordinator De Beers London is the ultimate diamond jewellery house, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high jewellery landscape, we offer a distinctive and unparalleled connection to the source, setting us apart with our unique diamond first approach. A destination for those seeking the most extraordinary diamonds for life's most significant moments, De Beers London delivers identifiable, ultra desirable creations alongside unforgettable service and experiences. Our high jewellery collections showcase the pinnacle of artistry and craftsmanship, celebrating the rarest diamonds through innovative and breathtaking designs. Through powerful and immersive storytelling, we create a compelling vision of luxury that resonate globally whilst remaining deeply relevant to local markets. With a presence worldwide, De Beers London is a luxury jeweller that prioritises craftsmanship and a client first approach. Our commitment to innovation, artistry and heritage cements our reputation as the foremost authority in diamonds, making De Beers London the definitive jewellery Maison. You will be part of a legacy that defines the future of luxury. Job Description The Retail Clientelling & Activations Coordinator plays a key operational and analytical role in driving client engagement and supporting commercial performance across the retail network. This position leads the daily execution of clientelling activities, ensuring stores have the insights, tools, and support required to maximise business opportunities and deliver exceptional customer engagement. Main Responsibilities Clientelling Operations & Execution Lead the day to day coordination of clientelling activities across the retail network. Ensure consistent and effective utilisation of CRM and clientelling tools by all boutiques. Support stores in preparing client lists, segmentation, and outreach plans to activate business opportunities. Business Insights & Performance Monitoring Track, analyse, and report on clientelling KPIs using retail dashboards and CRM insights. Identify trends, strengths, and gaps to proactively recommend actions to markets and store managers. Monitor client engagement performance to anticipate business opportunities and support planning. Store Support & Retail Activation Provide operational support to stores, including CRM extraction, client list preparation, and target client identification. Support boutique teams in organising client activations, client outreach campaigns, and local clienteling events. Follow up with retail teams on clientelling outcomes, capturing results and ensuring best practice sharing. CRM Governance & Data Quality Ensure proper and consistent use of CRM tools across all stores. Verify data quality, usage practices, and adherence to CRM guidelines. Support retail teams in troubleshooting CRM related challenges. What You'll Do Act like an owner: you take full responsibility for operational and data driven analytics to support client engagement. Create clarity: clearly communicate with precision. Empower teams: support teams in troubleshooting. Succeed together: you build strong cross functional partnerships. Challenge conventions: continuously seek and implement innovative solutions. Be open to new ways of thinking. Qualifications Strong analytical skills with the ability to interpret data and translate insights into concrete retail actions. Experience working with CRM systems (preferably within a luxury or premium retail environment). Excellent communication skills and confidence partnering with retail teams, store managers, and market stakeholders. Strong organisational skills; ability to manage multiple tasks with attention to detail. Proactive, solution oriented mindset with a customer centric approach. Additional information A great working environment Fantastic pension scheme 27 days of holiday + bank holidays with the opportunity to buy or sell 5 more days Mental health is a top priority for De Beers Group - we offer free subscription to Headspace and have mental health first aider Employee share schemes Free breakfast & lunch at onsite restaurant Free onsite gym Flexible benefits package Who we are De Beers Group is a company with a rich history and a sparkling future. Since 1888 our experts have searched the world for nature's most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant - for our people, our customers and the world around us. Venetia Mine is part of De Beers Group Managed Operations Business which integrates mines, operations and support functions in the De Beers Group producer countries of Canada and South Africa to shape a safe, sustainable future for De Beers Group's people, shareholders, communities and partners. Safety Safety first is a way of life for us. We are unconditional about the safety, health and well being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect. Inclusion & Diversity We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Referrals incentive applicable: This opportunity is open to a paid referral incentive according to the Referral Policy. Referral incentives are applicable to De Beers Group internal employees only. Building Forever Sustainability is at the heart of our decision making - it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long term legacy in our host communities and earn consumers' trust in our diamonds that they can wear with pride. Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications.
Workplace Coordinator (12 Months FTC) page is loaded Workplace Coordinator (12 Months FTC)locations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R3171 Business Unit: Office Management Group Industry: No Industry Overview Houlihan Lokey, Inc. (NYSE:HLI) is a leading global investment bank recognized for delivering independent strategic and financial advice to corporations, financial sponsors, and governments. With uniquely deep industry expertise, broad international reach, and a partnership approach rooted in trust, the firm provides innovative, integrated solutions across mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Our unmatched transaction volumes provide differentiated, data-driven perspectives that help our clients achieve their most critical goals. To learn more about Houlihan Lokey, please visit General Description: This is a 12 Months Fixed Term Contract The role is an important part of our Corporate Services Dept (CS) and helps drive exceptional standards for our HL employees, visitors and clients. The role will be heavily involved in organising events and pops in the London office whilst supporting Senior Workplace Management with administrative tasks. The role will help drive our visitor management programme and be operationally accountable for our wellbeing, charitable activities and internal events. Responsibilities Drives exceptional standards with our onboarding process for London Looks for opportunities to improve the workplace and drives high standards Leads the visitor management process Helps lead events and pop ups Proactively assists with the Sustainability and CSR agenda Helps drive the charitable giving and volunteering programme Oversees the employee life cycle items; new hire gifts, new baby gifts etc Helps drive standards on the client floor, catering and hospitality including reception services and the overall client experience Assists in creating formal dept comms Process dept Invoices Work with the AP dept and LOB in processing reconciliations in a timely manner Provide leaver and joiner info to Moneypenny as required Assist with ad hoc projects as required General Administrative tasks as required Basic Qualifications Bachelor's degree plus 7-10 years of experience working in professional services or the equivalent. Up to date with industry best practices and trends related to creating a world-class workplace experience. Strong attention to detail and accuracy Enjoys process and able to implement new processes where required Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Proficient in hospitality and office conference software, Oracle, ServiceNow, and the Microsoft Office product suite. Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders across all levels of the organization. Ability to maintain confidentiality and handle sensitive information with utmost professionalism and discretion. Well-developed and professional interpersonal skills; ability to interact effectively with people at all organizational levels of the firm. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
Apr 16, 2026
Full time
Workplace Coordinator (12 Months FTC) page is loaded Workplace Coordinator (12 Months FTC)locations: London, UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: R3171 Business Unit: Office Management Group Industry: No Industry Overview Houlihan Lokey, Inc. (NYSE:HLI) is a leading global investment bank recognized for delivering independent strategic and financial advice to corporations, financial sponsors, and governments. With uniquely deep industry expertise, broad international reach, and a partnership approach rooted in trust, the firm provides innovative, integrated solutions across mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Our unmatched transaction volumes provide differentiated, data-driven perspectives that help our clients achieve their most critical goals. To learn more about Houlihan Lokey, please visit General Description: This is a 12 Months Fixed Term Contract The role is an important part of our Corporate Services Dept (CS) and helps drive exceptional standards for our HL employees, visitors and clients. The role will be heavily involved in organising events and pops in the London office whilst supporting Senior Workplace Management with administrative tasks. The role will help drive our visitor management programme and be operationally accountable for our wellbeing, charitable activities and internal events. Responsibilities Drives exceptional standards with our onboarding process for London Looks for opportunities to improve the workplace and drives high standards Leads the visitor management process Helps lead events and pop ups Proactively assists with the Sustainability and CSR agenda Helps drive the charitable giving and volunteering programme Oversees the employee life cycle items; new hire gifts, new baby gifts etc Helps drive standards on the client floor, catering and hospitality including reception services and the overall client experience Assists in creating formal dept comms Process dept Invoices Work with the AP dept and LOB in processing reconciliations in a timely manner Provide leaver and joiner info to Moneypenny as required Assist with ad hoc projects as required General Administrative tasks as required Basic Qualifications Bachelor's degree plus 7-10 years of experience working in professional services or the equivalent. Up to date with industry best practices and trends related to creating a world-class workplace experience. Strong attention to detail and accuracy Enjoys process and able to implement new processes where required Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Proficient in hospitality and office conference software, Oracle, ServiceNow, and the Microsoft Office product suite. Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders across all levels of the organization. Ability to maintain confidentiality and handle sensitive information with utmost professionalism and discretion. Well-developed and professional interpersonal skills; ability to interact effectively with people at all organizational levels of the firm. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
Chisenhale Gallery is seeking a Head of Philanthropy to join our team at a moment of real change and ambition. Since the appointment of our new Director in 2025, we have been evolving at pace: audiences have grown by 35%, individual giving has risen by 64%, and trust and foundation income has increased by 78%, reflecting a new strategy and a programme that is bold, innovative, and delivering real impact. This is a new post, created to drive forward a renewed approach to philanthropy that is underpinning this strategy. In this senior leadership role, you will work closely with the Director to build, expand, and embed a growing culture of philanthropy. You will oversee all areas of fundraising, co-designing and delivering the corporate and individual giving strategy, with responsibility for securing donors and nurturing existing supporters, embedding meaningful engagement across the gallery's programmes and initiatives. With only 15% of income coming from statutory funders, you will play a critical role in enabling the gallery to commission and present work by influential young voices shaping new discourse in contemporary art. As head of the development department, you will provide exceptional strategic and operational leadership, managing the fundraising team, including line management of staff and contracting specialist freelancers as required. You will ensure effective delivery across all fundraising areas, with robust systems, processes, and reporting in place to support both day-to-day operations and long-term strategic goals. We are looking for an ambitious and strategic fundraiser with a proven track record of securing donations, outstanding relationship-building skills, demonstrable management experience, and a passion for contemporary art. You will join a key institution at a transformative moment, and shape a high-performing philanthropic programme while contributing meaningfully to a gallery that has long been authoritative, influential, and at the forefront of UK and international contemporary art. Overview The Head of Philanthropy is a senior leadership role and head of department, acting as a key partner to the Director in devising and delivering Chisenhale's fundraising strategy. The role provides leadership of the development team and oversight of all fundraising activity, while maintaining a central focus securing income through individual and corporate philanthropy. In close partnership with the Director, the Head of Philanthropy oversees all fundraising activity, co-developing and delivering the individual giving and corporate income strategy. The post-holder will apply strategic, entrepreneurial thinking to grow income, broaden the supporter base, and strengthen the organisation's philanthropic culture. They are directly responsible for identifying, cultivating, and securing donations, while nurturing relationships with existing supporters to ensure a thriving philanthropic programme. This includes fostering engagement and a strong sense of community among supporters through a heavily event-led programme that brings donors together and reinforces their connection to the organisation. In leading the development department, the Head of Philanthropy holds line management responsibility for development staff and identifies and contracts specialist freelancers as required, ensuring effective delivery across all fundraising areas. They maintain full oversight of fundraising operations, implementing robust systems, processes, and reporting, and managing the Development Coordinator to delegate administrative, database, and financial tracking responsibilities while ensuring accuracy and accountability. They also ensure that all fundraising activity aligns with organisational priorities, monitors performance and impact, and drives innovation and continuous improvement within the team. The Head of Philanthropy works closely with the Director to support and maximise the impact of fundraising committees, including the Chisenhale Council and other donor networks. The post-holder fosters a collaborative and engaged culture, ensuring these groups are effectively managed and contribute meaningfully to fundraising outcomes. This is a senior role suited to an ambitious, strategic fundraiser with deep roots in the UK contemporary art world, proven experience securing donations, a strong, established network of individual supporters, and outstanding relationship-building skills, committed to fostering a culture of individual philanthropy that sustains innovative artistic practice. Key tasks and responsibilities Individual giving Responsible for designing and implementing a high achieving individual giving strategy in close collaboration with the Director, contributing creative and strategic ideas that will grow support across all tiers, as well as through one-off and major gifts. Responsible for bringing creative, innovative, and entrepreneurial ideas to shape an event-based donor engagement strategy, supporting the Director in developing and expanding donor activities that are meaningful, artist-centred, and memorable. Responsible for identifying, cultivating, and securing donations from new individuals, taking a proactive approach to engaging prospective supporters through meetings, attending events, and drafting tailored communications to secure private support. Responsible for bringing an established personal network within the UK and international contemporary art world and philanthropic community, proactively leveraging meaningful relationships to identify, cultivate, and secure significant new sources of private support. Supports the Director in maintaining and further deepening relationships with existing donors, bringing outstanding relationship-building skills to steward support and ensuring an engaging, dynamic, and inclusive donor culture within the organisation. Responsible for developing and delivering a communications strategy, creating meaningful and engaging content that aligns with the organisation's brand and strengthens relationships with donors, under the supervision of the Director. Responsible for the execution of the annual donor events calendar, ensuring optimal timing of engagement opportunities are aligned with key artworld events, consistently delivering high-quality events that strengthen donor support. Responsible for ensuring that marketing and communications materials produced by the Development Coordinator reflect and advance the communications strategy, shaping and reviewing all materials prior to presentation to the Director. Acts as an ambassador for Chisenhale Gallery, amplifying our artists' ideas and the organisation's strategic vision through meaningful interactions with donors and sector stakeholders, building relationships that secure support and long-term engagement. Responsible for identifying, cultivating and securing in-kind sponsorship from brands and partners to support a varied, engaging annual programme of donor events, ensuring contributions enhance the quality and overall impact of engagement activities. Manages the Development Coordinator in the operational delivery of supporters' events, ensuring targets are met and that all events provide high quality artist-centred experiences that strengthen donor relationships and engagement. Ensures oversight of donor due diligence, including ethical vetting processes and compliance with the organisation's Ethical Fundraising Policy. Corporate income Responsible for developing a corporate philanthropy strategy in close collaboration with the Director, identifying and pursuing opportunities with brands whose values, ethics and positioning are aligned with Chisenhale Gallery's artistic policy and strategy. Responsible for proactively cultivating and securing new corporate partners, ensuring relationships are meaningful and that partnerships support strategic fundraising objectives. Responsible for identifying and securing significant in-kind donations from corporate partners, including hospitality, production services, materials, print, and other contributions that directly reduce operational costs and enhance the quality of exhibitions and events. Develops compelling, tailored partnership proposals that articulate Chisenhale's cultural authority and audience reach, communicating the value of association with an institution at the forefront of international contemporary art to prospective corporate supporters. Responsible for cultivating and stewarding relationships with corporate partners across the duration of agreements, ensuring that sponsors receive meaningful engagement with the gallery's programme and artists, and that partnerships are renewed and deepened over time. Oversees the Development Coordinator performing due diligence checks, assessing reputational risk and alignment with the gallery's values and Ethical Fundraising Policy, and presenting recommendations to the Director for approval prior to formal agreements. Oversees the Development Coordinator reporting on corporate income and in-kind contributions against targets, maintaining accurate records in the CRM and providing clear analysis to the Director to inform budgeting and forward planning. Management and departmental leadership Responsible for the day-to-day management of the fundraising department, leading the delivery of the organisation's fundraising strategy in close dialogue with the Director, ensuring alignment with wider organisational priorities and long-term sustainability. Accountable for the performance of all fundraising channels . click apply for full job details
Apr 16, 2026
Full time
Chisenhale Gallery is seeking a Head of Philanthropy to join our team at a moment of real change and ambition. Since the appointment of our new Director in 2025, we have been evolving at pace: audiences have grown by 35%, individual giving has risen by 64%, and trust and foundation income has increased by 78%, reflecting a new strategy and a programme that is bold, innovative, and delivering real impact. This is a new post, created to drive forward a renewed approach to philanthropy that is underpinning this strategy. In this senior leadership role, you will work closely with the Director to build, expand, and embed a growing culture of philanthropy. You will oversee all areas of fundraising, co-designing and delivering the corporate and individual giving strategy, with responsibility for securing donors and nurturing existing supporters, embedding meaningful engagement across the gallery's programmes and initiatives. With only 15% of income coming from statutory funders, you will play a critical role in enabling the gallery to commission and present work by influential young voices shaping new discourse in contemporary art. As head of the development department, you will provide exceptional strategic and operational leadership, managing the fundraising team, including line management of staff and contracting specialist freelancers as required. You will ensure effective delivery across all fundraising areas, with robust systems, processes, and reporting in place to support both day-to-day operations and long-term strategic goals. We are looking for an ambitious and strategic fundraiser with a proven track record of securing donations, outstanding relationship-building skills, demonstrable management experience, and a passion for contemporary art. You will join a key institution at a transformative moment, and shape a high-performing philanthropic programme while contributing meaningfully to a gallery that has long been authoritative, influential, and at the forefront of UK and international contemporary art. Overview The Head of Philanthropy is a senior leadership role and head of department, acting as a key partner to the Director in devising and delivering Chisenhale's fundraising strategy. The role provides leadership of the development team and oversight of all fundraising activity, while maintaining a central focus securing income through individual and corporate philanthropy. In close partnership with the Director, the Head of Philanthropy oversees all fundraising activity, co-developing and delivering the individual giving and corporate income strategy. The post-holder will apply strategic, entrepreneurial thinking to grow income, broaden the supporter base, and strengthen the organisation's philanthropic culture. They are directly responsible for identifying, cultivating, and securing donations, while nurturing relationships with existing supporters to ensure a thriving philanthropic programme. This includes fostering engagement and a strong sense of community among supporters through a heavily event-led programme that brings donors together and reinforces their connection to the organisation. In leading the development department, the Head of Philanthropy holds line management responsibility for development staff and identifies and contracts specialist freelancers as required, ensuring effective delivery across all fundraising areas. They maintain full oversight of fundraising operations, implementing robust systems, processes, and reporting, and managing the Development Coordinator to delegate administrative, database, and financial tracking responsibilities while ensuring accuracy and accountability. They also ensure that all fundraising activity aligns with organisational priorities, monitors performance and impact, and drives innovation and continuous improvement within the team. The Head of Philanthropy works closely with the Director to support and maximise the impact of fundraising committees, including the Chisenhale Council and other donor networks. The post-holder fosters a collaborative and engaged culture, ensuring these groups are effectively managed and contribute meaningfully to fundraising outcomes. This is a senior role suited to an ambitious, strategic fundraiser with deep roots in the UK contemporary art world, proven experience securing donations, a strong, established network of individual supporters, and outstanding relationship-building skills, committed to fostering a culture of individual philanthropy that sustains innovative artistic practice. Key tasks and responsibilities Individual giving Responsible for designing and implementing a high achieving individual giving strategy in close collaboration with the Director, contributing creative and strategic ideas that will grow support across all tiers, as well as through one-off and major gifts. Responsible for bringing creative, innovative, and entrepreneurial ideas to shape an event-based donor engagement strategy, supporting the Director in developing and expanding donor activities that are meaningful, artist-centred, and memorable. Responsible for identifying, cultivating, and securing donations from new individuals, taking a proactive approach to engaging prospective supporters through meetings, attending events, and drafting tailored communications to secure private support. Responsible for bringing an established personal network within the UK and international contemporary art world and philanthropic community, proactively leveraging meaningful relationships to identify, cultivate, and secure significant new sources of private support. Supports the Director in maintaining and further deepening relationships with existing donors, bringing outstanding relationship-building skills to steward support and ensuring an engaging, dynamic, and inclusive donor culture within the organisation. Responsible for developing and delivering a communications strategy, creating meaningful and engaging content that aligns with the organisation's brand and strengthens relationships with donors, under the supervision of the Director. Responsible for the execution of the annual donor events calendar, ensuring optimal timing of engagement opportunities are aligned with key artworld events, consistently delivering high-quality events that strengthen donor support. Responsible for ensuring that marketing and communications materials produced by the Development Coordinator reflect and advance the communications strategy, shaping and reviewing all materials prior to presentation to the Director. Acts as an ambassador for Chisenhale Gallery, amplifying our artists' ideas and the organisation's strategic vision through meaningful interactions with donors and sector stakeholders, building relationships that secure support and long-term engagement. Responsible for identifying, cultivating and securing in-kind sponsorship from brands and partners to support a varied, engaging annual programme of donor events, ensuring contributions enhance the quality and overall impact of engagement activities. Manages the Development Coordinator in the operational delivery of supporters' events, ensuring targets are met and that all events provide high quality artist-centred experiences that strengthen donor relationships and engagement. Ensures oversight of donor due diligence, including ethical vetting processes and compliance with the organisation's Ethical Fundraising Policy. Corporate income Responsible for developing a corporate philanthropy strategy in close collaboration with the Director, identifying and pursuing opportunities with brands whose values, ethics and positioning are aligned with Chisenhale Gallery's artistic policy and strategy. Responsible for proactively cultivating and securing new corporate partners, ensuring relationships are meaningful and that partnerships support strategic fundraising objectives. Responsible for identifying and securing significant in-kind donations from corporate partners, including hospitality, production services, materials, print, and other contributions that directly reduce operational costs and enhance the quality of exhibitions and events. Develops compelling, tailored partnership proposals that articulate Chisenhale's cultural authority and audience reach, communicating the value of association with an institution at the forefront of international contemporary art to prospective corporate supporters. Responsible for cultivating and stewarding relationships with corporate partners across the duration of agreements, ensuring that sponsors receive meaningful engagement with the gallery's programme and artists, and that partnerships are renewed and deepened over time. Oversees the Development Coordinator performing due diligence checks, assessing reputational risk and alignment with the gallery's values and Ethical Fundraising Policy, and presenting recommendations to the Director for approval prior to formal agreements. Oversees the Development Coordinator reporting on corporate income and in-kind contributions against targets, maintaining accurate records in the CRM and providing clear analysis to the Director to inform budgeting and forward planning. Management and departmental leadership Responsible for the day-to-day management of the fundraising department, leading the delivery of the organisation's fundraising strategy in close dialogue with the Director, ensuring alignment with wider organisational priorities and long-term sustainability. Accountable for the performance of all fundraising channels . click apply for full job details
Career Opportunities: Finance & Operations Coordinator (11185) Requisition ID11185-Posted - Years of Experience (1) -Consulting- Where (1) Cortex Reply is a specialist consultancy within the Reply Group, focused on helping organisations adopt and scale AI-enabled, cloud-native solutions - particularly in highly regulated sectors such as financial services and central government. We combine deep technical expertise in cloud architecture and applied AI with a pragmatic understanding of our clients' business challenges. Our work spans modern infrastructure, FinOps, and AI application development - helping clients turn complex requirements into secure, scalable, and high-impact platforms. Role Overview: As a Finance & Operations Coordinator, you will ensure the smooth running of our consulting business by supporting both financial and operational processes. This role bridges finance, resource management, and operational delivery, providing essential support to leadership through accurate reporting and forecasting. You will be responsible for maintaining financial accuracy, assisting with commercial processes, and coordinating effective resource planning across projects. Your attention to detail and organisational skills will be vital in driving operational efficiency and supporting business success. Responsibilities: Manage and maintain accurate project and resource forecasting, as well as client Statements of Work (SoWs), Purchase Orders, and invoicing processes. Monitor accounts receivable, support credit control activities, and manage internal Purchase Orders in line with operational needs. Support CRM-based quoting processes and oversee the leadership expenses process. Oversee monthly timesheet approvals and ensure accurate time, holiday, and sickness recording in line with internal policies. Produce monthly leadership reports summarising financial performance, utilisation, non-billable time, trends, and project pipeline. Maintain and update the resource tracker, identify resourcing gaps or bench risks, and facilitate regular resourcing discussions with Delivery Managers and leadership. Coordinate logistics for meetings, travel, and team events, and support the planning and delivery of team events and offsites. Support onboarding, role changes, and offboarding processes for team members, manage company assets, and attend leadership meetings to capture and track actions. About the Candidate: Experience in finance, operations, or project coordination, with a strong understanding of financial processes such as invoicing, forecasting, and revenue tracking. Highly organised with excellent attention to detail and the ability to manage multiple priorities effectively. Comfortable working with data, reporting, and performing analysis using Excel. Strong stakeholder management and communication skills, with experience engaging senior leadership. Proactive and solutions-oriented mindset, showing initiative in problem-solving and process improvement. Comfortable exploring and leveraging AI tools to enhance productivity and operational efficiency. Experience supporting project-based financials, month-end processes, resource planning, and coordinating cross-functional teams. Confident in presenting information and building presentations using tools like PowerPoint, Canva, or AI-driven platforms. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
Apr 16, 2026
Full time
Career Opportunities: Finance & Operations Coordinator (11185) Requisition ID11185-Posted - Years of Experience (1) -Consulting- Where (1) Cortex Reply is a specialist consultancy within the Reply Group, focused on helping organisations adopt and scale AI-enabled, cloud-native solutions - particularly in highly regulated sectors such as financial services and central government. We combine deep technical expertise in cloud architecture and applied AI with a pragmatic understanding of our clients' business challenges. Our work spans modern infrastructure, FinOps, and AI application development - helping clients turn complex requirements into secure, scalable, and high-impact platforms. Role Overview: As a Finance & Operations Coordinator, you will ensure the smooth running of our consulting business by supporting both financial and operational processes. This role bridges finance, resource management, and operational delivery, providing essential support to leadership through accurate reporting and forecasting. You will be responsible for maintaining financial accuracy, assisting with commercial processes, and coordinating effective resource planning across projects. Your attention to detail and organisational skills will be vital in driving operational efficiency and supporting business success. Responsibilities: Manage and maintain accurate project and resource forecasting, as well as client Statements of Work (SoWs), Purchase Orders, and invoicing processes. Monitor accounts receivable, support credit control activities, and manage internal Purchase Orders in line with operational needs. Support CRM-based quoting processes and oversee the leadership expenses process. Oversee monthly timesheet approvals and ensure accurate time, holiday, and sickness recording in line with internal policies. Produce monthly leadership reports summarising financial performance, utilisation, non-billable time, trends, and project pipeline. Maintain and update the resource tracker, identify resourcing gaps or bench risks, and facilitate regular resourcing discussions with Delivery Managers and leadership. Coordinate logistics for meetings, travel, and team events, and support the planning and delivery of team events and offsites. Support onboarding, role changes, and offboarding processes for team members, manage company assets, and attend leadership meetings to capture and track actions. About the Candidate: Experience in finance, operations, or project coordination, with a strong understanding of financial processes such as invoicing, forecasting, and revenue tracking. Highly organised with excellent attention to detail and the ability to manage multiple priorities effectively. Comfortable working with data, reporting, and performing analysis using Excel. Strong stakeholder management and communication skills, with experience engaging senior leadership. Proactive and solutions-oriented mindset, showing initiative in problem-solving and process improvement. Comfortable exploring and leveraging AI tools to enhance productivity and operational efficiency. Experience supporting project-based financials, month-end processes, resource planning, and coordinating cross-functional teams. Confident in presenting information and building presentations using tools like PowerPoint, Canva, or AI-driven platforms. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
This is a key role within the finance department, responsible for the seamless execution and continuous improvement of critical financial operations. The individual will hold comprehensive responsibility for managing client invoicing, accounts receivable and accounts payable functions across TMX Trayport and their subsidiaries. Operating as an integral member of the Finance Operations team, this position directly reports to the Finance Operations Manager. The Role This is a key role within the finance department, responsible for the seamless execution and continuous improvement of critical financial operations. The individual will hold comprehensive responsibility for managing client invoicing, accounts receivable and accounts payable functions across TMX Trayport and their subsidiaries.Operating as an integral member of the Finance Operations team, this position directly reports to the Finance Operations Manager. Responsibilities Client Billing Process the monthly billing cycle in Trayport's billing system BARRI, collaborating closely with Client Relationship Managers (CRM) and Legal to ensure all invoices are processed accurately in accordance with client contracts and Company policies. Ensure appropriate systems are set up internally to track information related to the invoicing process, such as fixed-term user agreements and user commitment terms. Collaborate with the relevant systems teams to meet non-standard billing requirements and drive process improvements. Accounts Receivable/Payables Manage customer collections, ensuring timely payment of invoices within the agreed credit terms. Assess and escalate collection risks and issues to senior management. Conduct credit risk management and monitoring for new prospects and existing clients. Allocate customer receipts to their respective invoices in the Company's ERP system, Workday. Process required payments, ensuring appropriate authorisation. Regularly review and update reports monitoring the financial health of the accounts receivable ledger. Ensure the cash book is consistently updated for all relevant bank accounts. Facilitate knowledge sharing of financial operations within the wider Finance team. Collaborate with peers in the Transaction Services team at our parent company, TMX, on best practices and group initiatives. Client Support Liaise directly with clients to resolve queries relating to invoicing, statements, or payments. Maintain accurate client contact information across BARRI, Workday and Microsoft Dynamics CRM. Collaborate with client relationship management and sales teams to provide updates on client payment statuses. Other Work with the Finance Operations Manager and Group Controller to integrate new companies into Trayport's financial operations. Support the internal and external audits of Trayport companies; assisting the auditors and the wider Finance team. Document and maintain key processes. Support the wider finance team with administrative tasks. The Person Skills: Highly organised and structured approach with the ability to manage competing priorities and adhere to rigid month-end deadlines. Exceptional attention to detail, specifically regarding the alignment of financial data in BARRI with legal clauses in client contracts. A process-oriented mindset with the ability to navigate complex billing workflows and suggest technical improvements. Proven ability to build strong, collaborative relationships with key stakeholders to resolve complex billing and contractual issues. Proficient in Google Workspace tools (Sheets, Docs, Slides etc.) and work management tools such as A solid grasp of Accounts Receivable (AR) processes and an understanding of how billing cycles impact monthly revenue reporting. Experience: Previous experience of invoicing for software services/products. Previous experience using CRM systems. Demonstrated ability to work with and extract reports from CRM systems, such as Dynamics, Salesforce, and SalesLogix. Experience with cash collection processes and cash applications.Trayport is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it. Our Culture: At Trayport, our people power our success. We are a place where talented people never stop learning, innovating and working together to make an impact! We offer you more than a job - we offer you the opportunity to work with, and learn from the most respected industry and thought leaders in the business. We're always pushing the boundaries, rapidly expanding our global presence across London, Vienna, Singapore, Bremen and North America. At Trayport, we understand that our people are crucial to our future. We strive to provide a challenging and inspirational atmosphere; employing intelligent, enthusiastic, adaptable individuals and giving them the freedom, training, and guidance to allow them to consistently achieve their potential. If you share our vision and are motivated to challenge the status quo - we want to hear from you!
Apr 16, 2026
Full time
This is a key role within the finance department, responsible for the seamless execution and continuous improvement of critical financial operations. The individual will hold comprehensive responsibility for managing client invoicing, accounts receivable and accounts payable functions across TMX Trayport and their subsidiaries. Operating as an integral member of the Finance Operations team, this position directly reports to the Finance Operations Manager. The Role This is a key role within the finance department, responsible for the seamless execution and continuous improvement of critical financial operations. The individual will hold comprehensive responsibility for managing client invoicing, accounts receivable and accounts payable functions across TMX Trayport and their subsidiaries.Operating as an integral member of the Finance Operations team, this position directly reports to the Finance Operations Manager. Responsibilities Client Billing Process the monthly billing cycle in Trayport's billing system BARRI, collaborating closely with Client Relationship Managers (CRM) and Legal to ensure all invoices are processed accurately in accordance with client contracts and Company policies. Ensure appropriate systems are set up internally to track information related to the invoicing process, such as fixed-term user agreements and user commitment terms. Collaborate with the relevant systems teams to meet non-standard billing requirements and drive process improvements. Accounts Receivable/Payables Manage customer collections, ensuring timely payment of invoices within the agreed credit terms. Assess and escalate collection risks and issues to senior management. Conduct credit risk management and monitoring for new prospects and existing clients. Allocate customer receipts to their respective invoices in the Company's ERP system, Workday. Process required payments, ensuring appropriate authorisation. Regularly review and update reports monitoring the financial health of the accounts receivable ledger. Ensure the cash book is consistently updated for all relevant bank accounts. Facilitate knowledge sharing of financial operations within the wider Finance team. Collaborate with peers in the Transaction Services team at our parent company, TMX, on best practices and group initiatives. Client Support Liaise directly with clients to resolve queries relating to invoicing, statements, or payments. Maintain accurate client contact information across BARRI, Workday and Microsoft Dynamics CRM. Collaborate with client relationship management and sales teams to provide updates on client payment statuses. Other Work with the Finance Operations Manager and Group Controller to integrate new companies into Trayport's financial operations. Support the internal and external audits of Trayport companies; assisting the auditors and the wider Finance team. Document and maintain key processes. Support the wider finance team with administrative tasks. The Person Skills: Highly organised and structured approach with the ability to manage competing priorities and adhere to rigid month-end deadlines. Exceptional attention to detail, specifically regarding the alignment of financial data in BARRI with legal clauses in client contracts. A process-oriented mindset with the ability to navigate complex billing workflows and suggest technical improvements. Proven ability to build strong, collaborative relationships with key stakeholders to resolve complex billing and contractual issues. Proficient in Google Workspace tools (Sheets, Docs, Slides etc.) and work management tools such as A solid grasp of Accounts Receivable (AR) processes and an understanding of how billing cycles impact monthly revenue reporting. Experience: Previous experience of invoicing for software services/products. Previous experience using CRM systems. Demonstrated ability to work with and extract reports from CRM systems, such as Dynamics, Salesforce, and SalesLogix. Experience with cash collection processes and cash applications.Trayport is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it. Our Culture: At Trayport, our people power our success. We are a place where talented people never stop learning, innovating and working together to make an impact! We offer you more than a job - we offer you the opportunity to work with, and learn from the most respected industry and thought leaders in the business. We're always pushing the boundaries, rapidly expanding our global presence across London, Vienna, Singapore, Bremen and North America. At Trayport, we understand that our people are crucial to our future. We strive to provide a challenging and inspirational atmosphere; employing intelligent, enthusiastic, adaptable individuals and giving them the freedom, training, and guidance to allow them to consistently achieve their potential. If you share our vision and are motivated to challenge the status quo - we want to hear from you!
Job Title: Tipper Driver Location: Ringwood / Bournemouth Salary: Competitive Job type: Full Time, Permanent Excalon is a privately owned company established in 2002. With recent new business wins with multiple major clients adding to our existing portfolio of framework agreements and ongoing Major Projects, this is a particularly exciting time to join our business. The role: Excalon has a great opportunity for a competent Tipper Driver to be based from Ringwood / Bournemouth. You will be required to work 47.5 hours from 7.00am to 5.30pm (Monday to Friday) though the nature of the role requires flexibility to work additional hours on occasion to meet the needs of the business. Some weekend overtime available. Purpose of the Role Accountable to the Operational Managers and working as part of a wider team you will be a strong team player and will work closely with the on-site operational teams within a busy highways environment. You will uphold company values and will follow all related health and safety processes and procedures to keep yourself, your team, and members of the public safe at all times. Essential Criteria You will need to be a competent tipper driver used to working on utilities in a busy highways environment. HGV2/Class 2 licence Essential (Class 1 desirable) Driver CPC & CPCS Grab Ticket / Clamshell Previous experience working in utilities in a busy highways environment - (2 years desirable) Effective communicator Hours of Work Operational hours are 7am to 5.30pm (47.5 hours) though some flexibility may be required on occasion to meet the needs of the business. Working for us: We appreciate our people are our greatest asset and reward them accordingly with a competitive salary, range of additional benefits, and the opportunity to grow and develop with us. Benefits: Royal London Group Personal Pension Plan Group Life Insurance 1 x Salary Occupational Health Service Employee Assistance Programme Funded qualifications & Training We respectfully request no agencies at this time. Please note that Excalon reserves the right to close its vacancies early should we receive a suitable number of shortlisted applicants and therefore recommend that you apply as soon as possible rather than wait until the closing date. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with experience or relevant job titles of; Class 2, Driver, HGV Driver, HGV Class 2 Driver, HGV Class 2, Logistics Driver, Transport Coordinator, Transport Driver, Delivery Driver, HGV Grab Driver may also be considered for this role.
Apr 16, 2026
Full time
Job Title: Tipper Driver Location: Ringwood / Bournemouth Salary: Competitive Job type: Full Time, Permanent Excalon is a privately owned company established in 2002. With recent new business wins with multiple major clients adding to our existing portfolio of framework agreements and ongoing Major Projects, this is a particularly exciting time to join our business. The role: Excalon has a great opportunity for a competent Tipper Driver to be based from Ringwood / Bournemouth. You will be required to work 47.5 hours from 7.00am to 5.30pm (Monday to Friday) though the nature of the role requires flexibility to work additional hours on occasion to meet the needs of the business. Some weekend overtime available. Purpose of the Role Accountable to the Operational Managers and working as part of a wider team you will be a strong team player and will work closely with the on-site operational teams within a busy highways environment. You will uphold company values and will follow all related health and safety processes and procedures to keep yourself, your team, and members of the public safe at all times. Essential Criteria You will need to be a competent tipper driver used to working on utilities in a busy highways environment. HGV2/Class 2 licence Essential (Class 1 desirable) Driver CPC & CPCS Grab Ticket / Clamshell Previous experience working in utilities in a busy highways environment - (2 years desirable) Effective communicator Hours of Work Operational hours are 7am to 5.30pm (47.5 hours) though some flexibility may be required on occasion to meet the needs of the business. Working for us: We appreciate our people are our greatest asset and reward them accordingly with a competitive salary, range of additional benefits, and the opportunity to grow and develop with us. Benefits: Royal London Group Personal Pension Plan Group Life Insurance 1 x Salary Occupational Health Service Employee Assistance Programme Funded qualifications & Training We respectfully request no agencies at this time. Please note that Excalon reserves the right to close its vacancies early should we receive a suitable number of shortlisted applicants and therefore recommend that you apply as soon as possible rather than wait until the closing date. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV for this role. Candidates with experience or relevant job titles of; Class 2, Driver, HGV Driver, HGV Class 2 Driver, HGV Class 2, Logistics Driver, Transport Coordinator, Transport Driver, Delivery Driver, HGV Grab Driver may also be considered for this role.
Customer Account Coordinator Elland Full-time, PermanentWe are looking for a Customer Account Coordinator on behalf of a well-established chemicals business. This is a fantastic opportunity for someone who enjoys building relationships, staying organised and being the go-to person for clients. If you're someone who thrives on keeping things running smoothly, juggling multiple priorities and delivering a great customer experience, this could be the role for you. Company Job Title: Account Manager What you'll be doing Managing client accounts and building strong, trusted relationships Responding to queries quickly and proactively, anticipating client needs Processing sample requests and production orders using internal systems Keeping clients updated, resolving issues and ensuring high satisfaction levels Coordinating with operations and warehouse teams to ensure timely dispatch Preparing documentation including shipping paperwork Monitoring back orders and keeping clients informed Maintaining accurate records, SLAs and client specifications Supporting month-end activities including reporting and invoicing What we're looking for Essential: Strong communication skills, both written and verbal Excellent organisation and ability to manage multiple tasks Experience in a customer account coordination role or similar High attention to detail and accuracy Confident using Microsoft Office Desirable: Experience with stock or order management systems Background in chemical, manufacturing or FMCG environments Experience using Dynamics 365 What's in it for you Generous holiday allowance, with buy and sell options Flexible working hours Ongoing professional development and training opportunities Mental health support including access to counselling Wellbeing initiatives and team challenges You'll be joining a collaborative and forward-thinking team where ideas are welcomed, and people are encouraged to take ownership of their work. How to apply Please apply with an up-to-date CV. If shortlisted, our client will contact you to discuss the role and your experience further. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. We will endeavour to provide an outcome as soon as possible.
Apr 15, 2026
Full time
Customer Account Coordinator Elland Full-time, PermanentWe are looking for a Customer Account Coordinator on behalf of a well-established chemicals business. This is a fantastic opportunity for someone who enjoys building relationships, staying organised and being the go-to person for clients. If you're someone who thrives on keeping things running smoothly, juggling multiple priorities and delivering a great customer experience, this could be the role for you. Company Job Title: Account Manager What you'll be doing Managing client accounts and building strong, trusted relationships Responding to queries quickly and proactively, anticipating client needs Processing sample requests and production orders using internal systems Keeping clients updated, resolving issues and ensuring high satisfaction levels Coordinating with operations and warehouse teams to ensure timely dispatch Preparing documentation including shipping paperwork Monitoring back orders and keeping clients informed Maintaining accurate records, SLAs and client specifications Supporting month-end activities including reporting and invoicing What we're looking for Essential: Strong communication skills, both written and verbal Excellent organisation and ability to manage multiple tasks Experience in a customer account coordination role or similar High attention to detail and accuracy Confident using Microsoft Office Desirable: Experience with stock or order management systems Background in chemical, manufacturing or FMCG environments Experience using Dynamics 365 What's in it for you Generous holiday allowance, with buy and sell options Flexible working hours Ongoing professional development and training opportunities Mental health support including access to counselling Wellbeing initiatives and team challenges You'll be joining a collaborative and forward-thinking team where ideas are welcomed, and people are encouraged to take ownership of their work. How to apply Please apply with an up-to-date CV. If shortlisted, our client will contact you to discuss the role and your experience further. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. We will endeavour to provide an outcome as soon as possible.