85 jobs found

4th Line Cloud Support Engineer (DV Cleared / Single UK National) Basingstoke Fully On-site £575 per day Contract We're supporting a secure, high-profile environment and are looking for an experienced 4th Line Cloud Support Engineer to strengthen a small, highly capable team of 2nd and 3rd Line engineers based in Basingstoke . This is a hands-on, customer-facing role working with critical cloud and virtualisation platforms. You'll be dealing with complex incidents, planned changes, and lifecycle management across a VMware-heavy estate, while taking on technical leadership responsibilities within a dynamic support function. The role operates on a rotating shift pattern and is fully on-site due to the secure nature of the environment. What you'll be doing Acting as an escalation point for 2nd and 3rd Line support Managing incidents through triage, resolution, and escalation via ITSM processes Carrying out planned activities through formal Change Management Monitoring platforms using event management tooling Extensive hands-on work with VMware technologies Supporting readiness assessments for new services entering live operation Producing and maintaining operational documentation (work instructions, patching schedules) Owning lifecycle management to ensure supported technologies remain secure and vendor-supported Providing technical leadership within the support team Key skills and experience Strong VMware background: vCenter, ESXi, NSX, VCF Horizon VDI experience Windows enterprise environments including AD, DNS, SQL, SCOM Understanding of physical networking Confident problem solver with strong critical-thinking skills Comfortable acting as a senior escalation and technical authority Desirable experience Significant VMware platform experience Cloud administration (e.g. vCloud Director ) Event Management tools such as SCOM or Aria Operations Automation and scripting with PowerShell Windows Server administration Software distribution tools such as MECM Role details Rate: £575 per day Contract: 6-month initial engagement Location: Basingstoke (BSN01) - fully on-site Clearance: High-level clearance required (Single UK National only) Working pattern: Monday-Friday Rotating shifts: 07:00-15:00 and 11:00-19:00 Start: ASAP This is a solid opportunity for a senior cloud / virtualisation engineer who enjoys working at the sharp end of service support in a secure, technically challenging environment.

Logistics Administrator Kinetic PLC is looking for a Logistics Administrator to join logistics team at a well-established manufacturing site in Ellesmere Port CH65. FTC 6-12 months Working hours Monday to Friday 8am to 5pm 13.50 to 14.00 dependant on experience The main tasks involved in this role will be: Assisting with the daily delivery schedule to meet service levels. Liaising with 3rd Party Transport Providers, ensuring that all deliveries are on time, and invoice approval. Ensure optimum customer service levels are maintained by haulage providers. The generation and collation of daily collection documentation. Updating all customer delivery details on the system and inform colleagues or hauliers of any special customer requirements. Booking in customer deliveries both orally and via customer portals. Sending confirmation emails to hauliers to confirm loads for following day and associated rates Administering stock reservations process in Microsoft D365 Essential Criteria: A minimum of 1 year's previous administration experience in a fast-paced FMCG environment Previous experience dealing with high volumes of goods being dispatched in a similar Minimum of 5 GCSE's A-C including Math and English or equivalent. Working knowledge of Microsoft Office, with particular emphasis on Microsoft Excel. An excellent communicator, both verbally and written and an ability to work on own initiative. Possess excellent attention to detail, able to work accurately and quickly. Must be well organised with the ability to respond promptly and have experience of working to targets/deadlines. If you feel that you have what we need then please do call Carole on (phone number removed) or email your up to date CV to: (url removed) Kinetic plc is a Recruitment Consultancy with over 40 years of experience of delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile. Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities. Kinetic Recruitment Services Ltd operates as an Employment Business and Recruitment Agency as defined under the Employment Agencies Act 1973

Project Engineer required for a process engineering company and manufacturer of a wide range of products such as heat exchangers and pipework mostly into the food engineering industry based in the Elland area. This position is responsible for ensuring the effective delivery of assigned projects by managing all aspects of project execution. Key tasks include engaging with customers to capture requirements, supporting project teams, and collaborating with internal stakeholders to achieve project objectives. Duties and responsibilities include: Preparing, scheduling, coordinating, and monitoring assigned technical and engineering projects. Translating client needs and organising practical terms into required timelines to be met by the team. Project Engineer - Food Engineering Job Overview Responsible for overseeing the successful execution of all aspects of assigned project delivery including liaising with customers, capturing customer requirements, supporting the project team and working in partnership with colleagues to deliver on commitments. In addition to these departmental responsibilities this job description is neither exhaustive nor exclusive and may be reviewed in the future depending upon operational requirements and staffing levels.ect Identification and provision of reliable solutions for all technical issues to assure complete customer satisfaction. Support Technical staff and Sales staff in the Quotation Phase with preparation of proposals (commercial and technical) and estimates including cost and price. Preparation of technical specifications for 3rd party OEMs. Tracking and monitoring progress of all allocated projects in terms of: Time, Cost and Quality. Management of project resource demand and participation in resource levelling through accurate representation of the project demand in the business forecasting system. Stakeholder management (both internal and external to customer and suppliers). Subcontractor management and where necessary generation of Invitations to Tender (ITT), Request for Quotes (RFQ). Management and control of scope and contract changes with the customer. Early and clear reporting, raising and escalation of project issues, risks and potential problems. Support the implementation of Best Practice project management across the company, and identify opportunities for improving processes Maintain a significant level of knowledge of general engineering, automation solutions, management of projects and customer satisfaction. Comply with the Management System requirements including those for Health and Safety and ensure projects adhere to company policies and procedures. Ensure compliance with the management systems requirement for the Environment and Quality by working to company policies and procedures. Project Engineer - Food Engineering Job Requirements Strong Understanding of Project Management Engineering background either time served or formal qualifications Excellent communication skills with the ability to establish key relationships Ability to deliver exceptional customer service Experience of working within a complex multi-disciplined environment Experience of working to tight deadlines and meeting customer expectations Ability to provide quality information within deadlines Good communication skills, confident and capable in client facing role Team-player and ability to work on own initiative Attention to detail Good PC skills with Microsoft Office Suite Desirable Possess a good understanding of mechanical or process engineering Background in food engineering Qualifications Minimum HNC qualified in relevant process or mechanical engineering discipline (Desirable) Project Engineer - Food Engineering Salary & Benefits Salary up to 50k Pension (5% employer contribution) Healthcare Death in service 07:30-16:00monday-thursday, 07:30-15:30 Friday Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

IT Systems Administrator / Systems Engineer / Infrastructure Engineer / IT Support / 3rd Line Support Engineer / Networks / Desktop / SQL / MS Server Administration / M365 Administration / Email Services / Cloud / Storage / Firewalls / Based in Daventry, Northamptonshire, £35 000 + excellent benefits. One of our leading clients is looking to recruit a IT Systems Administrator / IT Infrastru click apply for full job details

IT Support Engineer - Microsoft Platform - Eco- Environment Services Join a growing, cloud-first organisation as an IT Support Engineer and play a critical role in supporting, securing, and evolving a modern IT environment. This is a hands-on, technically focused position suited to an experienced 3rd Line Engineer who thrives on solving complex problems and delivering high-quality infrastructure so click apply for full job details

Location: Radcliffe (Head Office) + travel to customer sites across the Northwest My client is looking for an experienced 2nd / 3rd Line Support Engineer to join a growing and well-established MSP, supporting a wide portfolio of schools and commercial clients across the Northwest. This role is primarily based at the head office in Radcliffe, with regular travel to customer sites when required click apply for full job details

OT Security Engineer Utilities Hybrid: 2 days per week in Hampshire 6 months+ £650 per day In short: As our Operational Technology (OT) Engineer, you will have a critical role ensuring that interconnector OT system, networking and cyber assets maintain the highest level of operational performance and cyber security. In full: The Operations team are responsible for ensuring safe and efficient operational running of interconnectors 24/7/365. Key accountabilities: You will carry out various maintenance and inspection works within the Interconnector High Voltage Electricity Converter Station and control room environments. You will be working within a team, following safe systems of work, which is responsible for site systems, ensuring their good working order and security in line with business and regulatory requirements (notably the Network and Information Systems NIS Regulation) and frameworks. Key accountabilities include: Carry out installation, refurbishment, maintenance, fault investigation/repair and condition monitoring across OT system, networking and cyber assets. You will support new systems, networking or cyber implementations. You will support in tender, procurement and design activities associated with new You will run routine activities such as system and patch updates, AV updates, backups and permission reviews on various frequencies - daily/weekly/monthly/annual. Perform asset condition-based monitoring and system performance monitoring. Perform both reactive and proactive maintenance on associated assets and systems. Proactively work towards eliminating all accidents by adopting risk assessment techniques, method statements and being aware of potential hazards and reporting all near misses. Carry out roles as defined in Safety Rules of 'Competent Person'. Participation in a site call out rota on a periodic basis and support live incidents if they occur. Assist in the management of 3rd parties undertaking planned and unplanned works safely and efficiently including ensuring risk assessment and method statements are in place On occasion, support the delivery of works and services across the Interconnectors Portfolio of IFA, IFA2, NSL and Viking Link sites. Interpret and consult on central policy from the Cyber, Engineering, Assurance and Policy team and implement to your assigned interconnector and control rooms. Ensure systems are managed in accordance with change and asset management lifecycles. You will support the management spares and ensure they are tested, configured and deployable as required. Work closely with the site and control room operations team to plan and test Incident Response Plans You will support and run response and recovery processes and procedures in isolation or with suppliers. Support training the on-site and operator teams in relation to systems, procedures or security. You will be crucial to the Backup and Restoration process, managing backups and recovery You will support and install HW & networking changes including testing Assist in the management physical and logical security controls relating to the cyber security of critical systems - for instance user permissions, port blocking, security system logic, CCTV coverage of core areas. Support assurance, audit and inspection activities when undertaken. Undertake compliance activities to key regulatory requirements, including compliance reporting in collaboration with other Subject Matter Experts. Knowledge / Experience: Experience working with and/or knowledge on Operational Technology (including OT system, networking and cyber assets) such as control, protection, monitoring systems, HVAC, building management etc is highly desirable. Ability to work unsupervised on a wide range of interconnector equipment as part of a fully integrated team but with occasional lone working Demonstrate a self-help approach to common work-related problems You will be computer literate Foundation knowledge and experience of key Health, Safety and Environmental and Occupier legislation applicable within an operational environment and premises (i.e. Health and Safety at Work Act, Management of Health and Safety at work Regulations, CDM Regulations, Electricity at Work Regulations, Occupier Liability Act, Temporary Works Competent Person authorisation or working towards Good communication skills with a "can do" attitude Ability to use an asset work management system like Ellipse/Maximo/Ultimo/IFS/etc is desirable Understanding of relevant regulatory requirements (such as the Networks and Information Systems Regulation NIS ) is beneficial but not essential Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asaLevel1IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone,emailor chat. Trouble shoot and resolve basic technical problems related to hardware,softwareand network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintainaccuraterecords of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

First Line Support Waterlooville, England, United Kingdom (Hybrid) Service Desk Engineer (1st Line) Waterlooville (Hybrid) £28,000 + Benefits Full-time Includes occasional evenings/weekends (rota) The Role We're working with a growing IT services provider looking to add a customer-focused Service Desk Engineer to their team. This is a front-line support role, ideal for someone with experience in a structured Service Desk environment who enjoys delivering clear, consistent support and taking ownership of tickets from start to finish. You'll play a key role in ensuring a smooth and reliable IT service for end users, working within established processes and service frameworks. What's on Offer Competitive salary (£28,000) Hybrid working Pension & life assurance Private healthcare Generous holiday allowance + additional leave Training and development opportunities Supportive team environment Key Responsibilities Act as the first point of contact for IT support queries Manage and resolve 1st line incidents and service requests Log, categorise and update tickets accurately within the system Provide clear and professional communication to users throughout Escalate more complex issues to 2nd/3rd line teams where required Support user admin tasks (joiners, movers, leavers) Follow structured processes to maintain service consistency and quality What We're Looking For Experience in a Service Desk / Helpdesk role (ideally within an MSP or IT environment) Good knowledge of Microsoft 365 / Windows environments Experience using a ticketing system Understanding of basic networking concepts Strong communication skills and a calm, structured approach to troubleshooting Ability to follow processes and work within defined SLAs Desirable Exposure to ITIL or structured service environments Experience working in multi-site environments The Right Fit Reliable and consistent in delivery Customer-focused with a professional approach Comfortable working within structured processes Confident knowing when to escalate issues

M365 Engineer Location: London Hybrid Profectus Recruitment are working with a highly successful and growing financial services organisation to recruit an M365 Engineer. This is a fantastic opportunity to play a key role in shaping how Microsoft 365, Copilot, and Power Platform are safely and effectively adopted across the business. You will operate in a delivery and operational enablement role, ensuring platforms are scalable, secure, and fully supportable, enabling teams to innovate without introducing unmanaged risk. The Role Lead the rollout and adoption of Microsoft 365 Copilot in a controlled, secure manner Configure and manage Power Platform environments, policies, and governance Implement DLP policies and connector governance to ensure safe usage Strengthen SharePoint and M365 configuration, including permissions and sharing controls Establish monitoring, logging, and BAU support processes Provide 2nd and 3rd line support across M365 and Power Platform Work closely with security, risk, and audit teams to implement controls and evidence compliance Create clear documentation, runbooks, and operational standards Support AI and automation initiatives across the wider programme What We Are Looking For Strong experience administering Microsoft 365 in a production environment Solid understanding of identity, access, and permissions within M365 Hands-on experience with Power Platform governance, including DLP and connectors Experience delivering phased rollouts of new M365 capabilities Ability to work closely with security and risk teams in regulated environments Proven experience troubleshooting complex M365 or Power Platform issues Experience setting up BAU support models and transitioning from project to operations Desirable Experience Exposure to Microsoft Purview and information protection controls Experience with Microsoft 365 Copilot and associated governance Understanding of audit, monitoring, and logging within M365 Experience supporting user adoption and working with training or comms teams Why Join Work at the forefront of AI and automation within Microsoft 365 Be part of a forward-thinking, highly regulated environment where your work has real impact Collaborate with senior stakeholders across technology, security, and risk Opportunity to shape governance and best practice in a growing organisation If you are an experienced M365 Engineer looking to step into a role with real influence across AI, automation, and platform governance, please apply with your latest CV for immediate consideration.

3 Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3 Line Cloud Engineers to join their growing support team. The Role As a 3 Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

3 Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3 Line Cloud Engineers to join their growing support team. The Role As a 3 Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

3 Line Cloud Engineer - Azure Akkodis are currently working in partnership with a market leading service provider to recruit a number of 3 Line Cloud Engineers to join their growing support team. The Role As a 3 Line Cloud Engineer you will support and deliver Azure platform services for enterprise customers. The role focuses on the operational management of Azure environments, working closely with internal teams and customers to maintain, improve, and support production cloud infrastructures. As an Azure Cloud Engineer you will have strong hands-on experience with Azure services, a proven background supporting large corporate environments, and the ability to operate effectively within an agile, service-oriented team. This role involves contributing to platform stability, implementing continuous improvements, and ensuring reliable, high-quality support for enterprise-scale Azure infrastructure while collaborating closely with senior team members and stakeholders. The Responsibilities Perform root cause analysis, investigation, diagnosis, and reporting of cloud-related issues. Monitor and optimize Azure environments to ensure high availability, performance, and security. Troubleshoot and resolve build, deployment, and infrastructure issues. Ensure compliance with industry standards and best practices for security, scalability, and reliability. Create and maintain detailed documentation for processes, configurations, and procedures. Develop and maintain scripts for automation using PowerShell. Participate in on-call support outside business hours (additional compensation provided). The Requirements Hands on experience managing Azure environments across multiple subscriptions and regions. Strong expertise in Azure IaaS services (Compute, Storage & Networking). Experience with Azure networking: VNets, Subnets, NSGs, Route Tables, Network Interfaces. Knowledge of hybrid connectivity including ExpressRoute and VNet Gateways. Experience with load balancing and traffic management (Azure Load Balancer, Traffic Manager). Hands-on experience with Azure Storage Accounts, Snapshots, and Backup/Recovery Services Vaults. Working knowledge of Azure Key Vault, Certificates, Managed Identities, and App Registrations. Experience implementing private connectivity using Private Endpoints and Private DNS Zones. Exposure to Azure Kubernetes Service (AKS) and containerised workloads. Experience managing Azure ARC-enabled resources in hybrid environments. If you're keen to join a highly successful and growing cloud support team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Plug into Fujitsu-your next role is just a click away Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Engineer at their Birmingham site. 1st Line WAN Network Engineer - Birmingham (On-site) £15/hr Temp Contract Start Date: ASAP - 6 month rolling contract Working Pattern: 4 days on (7am-7pm), 4 days off, 4 nights on (7pm-7am), 4 nights off Monday - Friday: 9am - 5pm during training The Opportunity: Are you ready to take the next step in your networking career? Whether you're an experienced 1st Line Network Engineer or looking for a fresh challenge, this is your chance to join a dynamic 24/7 operations team supporting a global customer WAN estate. This role is ideal for someone with a solid foundation in networking who's eager to grow into more advanced technical roles. We'll support your development every step of the way. What You'll Be Doing Act as the first point of contact for WAN-related incidents and alerts Perform triage, basic configuration, and 1st line troubleshooting Monitor and maintain global network infrastructure Escalate complex issues while maintaining ownership and accountability Collaborate with 2nd and 3rd line teams to build your skills Engage with internal and external third parties Keep documentation accurate and up to date What You'll Bring Previous experience in a 1st line support Knowledge of: Routing & Switching (ideally CCNA-level) Strong communication and problem-solving skills A proactive, "right first time" mindset Where to Apply Apply now with your most up-to-date CV. A member of the Reed team will be in touch to guide you through the next steps, which includes a telephone interview with Reed, interview with Fujitsu, and pre-employment vetting via Reed ahead of your start date.

Digital Platform Architect (power platform) We are looking for an experienced Microsoft 365 & Power Platform architect to join our client and lead the design and delivery of secure, scalable Modern Workplace solutions for enterprise solutions. This will suit someone who is equally comfortable with solution architecture, hands-on delivery, and stakeholder engagement. You'll work across Microsoft 365, Power Platform, security and governance, helping the company modernise how they collaborate, automate and operate. Responsibilities Design and deliver Microsoft 365 and Power Platform solutions, including Power Apps, Power Automate, Dataverse, SharePoint Online and Microsoft Teams Act as a technical lead and escalation point for complex Modern Workplace projects Run discovery and design workshops with business and technical stakeholders Define and implement governance, security and compliance frameworks, particularly around Teams, guest access and data protection Develop secure Power Platform solutions (Canvas and Model-driven apps, flows and integrations) Lead or contribute to large-scale SharePoint and M365 migrations Produce solution designs, documentation and handover materials Expertise in Power Platform and Dataverse PL 600 or PL 900 or similar certifications desirable with recent experience of designing, documenting, and delivering complex digital solutions. Undertake development of customising Dataverse, canvas apps, API integrations with 3rd party systems. Any experience with AI, automation and digital service design principles Work closely with the wider team such as BA's, PM's and engineers to ensure the products meet business requirements. Good stakeholder engagement skills. Experience Experience with PowerApps, Power Automate ecosystems, MS tenants, Purview, Azure, the whole Microsoft Office 365 suite and associated products. Solution Delivery: Design and implement solutions using Power Apps, Power Automate, Dataverse, SharePoint Online, Teams and Power BI. Developed and deployed Power Apps (Canvas & Model-driven) and Power Automate Flows to improve operational processes, automate reporting and streamline approvals. Experience of design, roadmaps, architecture, any experience with architectural frameworks such as TOGAF. Ability to work independently as well as part of a wider team. This person needs to be very good when dealing with stakeholders, good communication skills and writing skills. Any certifications such as, PL-900: Microsoft Power Platform Fundamentals, MS-900: Microsoft 365 Fundamentals, MS-700: Managing Microsoft Teams, AZ-900: Microsoft Azure Fundamentals, SC-900: Microsoft Security, Compliance, and Identity Fundamentals This role can be based in any one of the following locations or close to such as London, Cardiff, Manchester, Leeds, Birmingham or Glasgow. This is a hybrid role with 2 days a week in the office. The role is a 20-month FTC with full benefits such as 28 days annual leave plus bank holidays, very strong pension, salary sacrifice options for cycles, home technology, gym membership, and electric vehicles. Salary ranges from £60,000 - £70,000 depending on experience. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

As a 1st Line engineer, you will be responsible for assisting in 1st Line team in overall operation & support for our customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team of seven, you'll swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. Job Role Responsibilities Handling escalated service requests Manage all technical cases effectively, ensuring clients are kept up to date with progress Supporting the Technical Team Ensuring client requests are handled quickly and efficiently Monitor the progress of any matters assigned to the Technical Team Monitor clients' IT systems via the monitoring software Escalate matters in a timely manner if it becomes necessary Job Requirements Self-motivated with a positive attitude Excellent communication and organisational skills and a team-oriented mindset Ability to work in a dynamic environment where hard work and fun are the key ingredients Ability to work as part of a team and display teamwork. Can work on own intuitive Good written skills on job reporting and documentation What we offer Hybrid Working (3 days in/2 days out, after probation which is 3 months) 7am-7pm service operation window, specific hours are rota based. £24,000 - £28,000 depending on experience Location - close to the centre of Northampton with modern, up to date living space. Culture - Social events, Supportive, Fun, Hard working Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's + optional 2 weeks unpaid. Increases with time spent Progression Plan - training & mentor programme. Experience Previous experience in an IT helpdesk support role Knowledge and experience of various IT systems Experience in the following systems and/or applications: Microsoft 10 o Microsoft Office o Microsoft Office 365 Platform Microsoft Windows Server 2019 and 2022 Microsoft Exchange Server 2019 Experience in setting up and supporting of mobile devices Excellent customer service skills Relevant IT qualifications GCSEs in Maths and English or equivalent UK driving license.