165 jobs found

Our client is currently seeking a Server and Networks Engineer specialising in Cyber Security Infrastructure to join their network team. This role is primarily focused on the support, maintenance, and operational stability of our Cyber business's infrastructure. The ideal candidate will have deep hands-on experience with designing, implementing and maintaining secure network environments and technologies, to acknowledged security standards. This is a hybrid based role with the need to be in the office in Birmingham 2 days per week. Key Responsibilities for the Server and Networks Engineer(Cyber Security Infrastructure) Provide 3rd line support for enterprise network issues, ensuring minimal downtime and high availability. Maintain and optimize network infrastructure, including Cisco, Meraki, FortiNet technologies. Administer and troubleshoot Palo Alto firewalls and Panorama. Administer and troubleshoot Zscaler ZIA/ZPA for secure internet and remote access. Support cloud network environments with a focus on Microsoft Azure, including VNets, ExpressRoute, VPNs, and security groups. Manage and support Cisco Meraki wireless, switching, and security appliances. Work closely with 1st/2nd line teams to escalate and resolve network incidents. Key Experience for the Server and Networks Engineer (Cyber Security Infrastructure) Proven experience in a 3rd line network support role within a medium to large enterprise. Strong knowledge of Cisco routing and switching, including hands-on work with Catalyst 9000 series, ASA, and Firepower. Solid experience supporting Palo Alto firewalls in a production environment. Solid Experience of Meraki & Fortinet Please apply as directed!

IT Support / Cloud Support / Infrastructure Support PC0206-1 PC0226-1 HQ-Based Leeds WF17 Salary: £32,000 £35,000 + £3,000 Overtime + Benefits + Career Progression Are you an IT Support professional looking to move beyond basic service desk work and develop real Cloud and Infrastructure skills? This role is based at the company s HQ , working in an environment where you will be surrounded by experienced engineers and technical specialists who actively support learning, development, and progression. This is a genuine opportunity to build your career, not just hold a job. The Role As an IT Support / Cloud Support / Infrastructure Support Engineer , you will work within a fast-paced, enterprise-level environment, supporting users while developing the skills required to progress into more advanced technical roles. You will be involved in: Service Desk incident management and escalation Working closely with 3rd Line Cloud Technical Support Engineers Following and contributing to structured processes and procedures Producing clear, accurate technical documentation Adding value to the team and supporting continuous improvement Technologies and Skills You do not need experience in everything listed, but you should have a solid foundation and a strong desire to learn more. Experience with at least two of the following: Microsoft Windows Server Microsoft Office 365 Azure VMware Citrix Core technical knowledge: TCP/IP DNS DHCP Active Directory Group Policy (desirable) Environment This is a HQ-based role , meaning you will work alongside senior engineers and infrastructure specialists on a daily basis. You will have direct access to support, mentoring, and real-world exposure to enterprise systems, rather than working in isolation or remotely. Previous experience in an enterprise-level environment or MSP is preferred.

IT Support Engineer required by a market leading client based in St Athan. This will be an onsite role (With the occasional work from home day) providing 2nd and 3rd Line support within a varied technical environment to a user based in both the UK and the US. Please note, this role is onsite 4-5 days a week so you would need to live within a commutable distance, or be willing to relocate to the area. This role is ideal for someone with strong desktop and server support experience who enjoys troubleshooting complex issues, supporting users, and contributing to continuous improvement of IT systems and services. You will act as an escalation point from 1st line, working across infrastructure, systems and applications, while also getting involved in projects and system upgrades. Key Responsibilities Provide 2nd and 3rd line support for end users, resolving escalated technical issues across hardware, software and systems. Troubleshoot and support Windows desktop and server environments. Support and administer Active Directory, including users, groups and Group Policy. Install, configure and maintain PCs, laptops, mobile devices and peripherals. Manage and resolve incidents and service requests through the IT ticketing system. Perform root cause analysis and implement long-term fixes. Support Microsoft 365 services including Exchange Online, Teams, OneDrive and SharePoint. Assist with system upgrades, deployments and IT projects. Maintain clear technical documentation and knowledge base articles. Provide a high level of customer service and technical guidance to users. Ensure systems are kept secure, patched and up to date. Essential Skills & Experience Strong knowledge of Windows 10/11 and Windows Server environments. Experience supporting Active Directory, Group Policy and user management. Solid understanding of desktop, laptop and hardware troubleshooting. Experience with Microsoft 365 / Office 365. Familiarity with IT service management tools (ticketing systems). Good understanding of IT security best practices. Strong problem-solving and diagnostic skills. Excellent communication skills and ability to support non-technical users. Ability to work independently and as part of a team. Desirable Skills Basic to intermediate networking knowledge (LAN/WAN, DNS, DHCP, TCP/IP). Experience with virtualisation technologies (VMware, Hyper-V). Exposure to cloud platforms such as Azure or AWS. Knowledge of PowerShell or other scripting for automation. Experience with backup, patching and monitoring tools. IT certifications such as CompTIA, Microsoft, or similar. Benefits Include: Company pension scheme Ongoing training and development Supportive IT team environment

We are looking for a Mission Communications Lead About Nesta We are Nesta, the UK s innovation agency for social good. We design, test and scale solutions to society s biggest problems. Our three missions are to give every child a fair start, help people live healthy lives, and create a sustainable future where the economy works for both people and the planet. For over 20 yeas, we have worked to support, encourage and inspire innovation. We work in three roles: as an innovation partner working with frontline organisations to design and test new solutions, as a venture builder supporting new and early stage businesses, and as a system shaper creating the conditions for innovation. Harnessing the rigour of science and the creativity of design, we work relentlessly to change millions of lives for the better. Summary The purpose of this role is to use communications to contribute to the success of Nesta s healthy life mission, which aims to halve obesity by 2030. The post holder will lead on strategic communications for the healthy life mission, seeking and securing opportunities for Nesta to advance its policy agenda and build its public profile. This includes proposing and planning communications, partnership development and management, public affairs activities; being the strategic lead for stakeholder relationships across the mission; and owning the mission narrative and messaging, ensuring salience and consistency of key messages and communications outputs. The role will: Lead on strategic communications : translating and applying communications skills to a health context, providing tailored communications advice that is specific to the domain area to deliver high-impact communications activity for the mission. This will include the development and delivery of influencing strategies for our policy priorities and related public affairs activity. Draft and edit a variety of communications content , driving through from conception to delivery and evaluation. Act as strategic lead on healthy life mission stakeholder relationships : identifying target stakeholders, having an overview of engagement with them across the mission, planning and supporting engagement activities. Manage partnership communications with partners, from high profile industry partners to NGOs, identifying and mitigating risks to protect Nesta s reputation and spotting and delivering on opportunities to enhance it Use excellent project and people management skills to coordinate the smooth, efficient delivery and evaluation of a number of high-impact communications campaigns at any one time. Lead on discrete communications projects such as commissioning creative content, audience research or narrative development and testing. This role sits as part of both the communications team (made up of specialists across media, marketing, events and content production), and healthy life mission team (including experts across policy, research, behavioural science, data science and design). The role does not have direct line management responsibility, but all communications and mission team members are expected to play a role in supporting the learning and development of more junior members of the team. Please note this is a 12 month parental leave cover The person You should have the following skills and/or experience: Professional communications experience (essential) : You will have proven experience of working in a communications or public affairs role. A creative thinker and experienced writer and editor, you will have experience of working on a variety of communications outputs designed to inform and influence different audiences and stakeholders, such as blogs, briefings and pitch decks. Managing integrated communications campaigns (essential): You will have proven experience of driving and delivering successful communications campaigns to achieve policy impact and influence. Project delivery skills (essential): You will have proven experience of delivering high-impact communications campaigns from conception to delivery and evaluation. You can proactively plan and deliver work, and identify and act on risks and find solutions. Strong interpersonal and networking skills (essential): You will have experience of applying these effectively to collaborate well with colleagues, build stakeholder relationships and develop partnerships. Knowledge of the UK health and/or food sector (essential) : You will have knowledge of how the UK health and/or food sector works from experience gained in a heath and/or food-related communications role, either in the NHS, local or national government or the third sector. If you don t have relevant professional professional experience, you will have a proven interest. Knowledge of political systems and government in the UK (desirable) : You will have knowledge and understanding of how policy is made and developed, and of the wider political system, including central and devolved governments and parliaments, ideally gained in a professional context. As with all members of the Nesta Group communications team, the postholder will also be at their best working in a collaborative, fast-paced environment, have a flexible approach and an appetite for taking on new tasks and challenges. They will also have excellent written and verbal communication skills and a proven ability to write for a range of different audiences. What we offer Salary: £58,000 plus an array of benefits. Location : This role is based in London, with a hybrid working arrangement and a minimum of two days in the office Term: 12-month parental leave cover Hours: This is a full-time role, but we offer a range of flexible working arrangements and encourage our people to take advantage of them. Many do. Reports to: Group Exec. Director of Communications Making an application To apply for this role, please submit your application before 8:00am on the 11th February 2026. Interviews will take place w/c 23rd February 2026. At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results. We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop. This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful. We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you d like to explore.

3rd Line Engineer (Azure) Location: North East Bristol - with parking Job Type: Hybrid (3 days on-site, 2 days homeworking) Salary: upto £63,750 per annum, experience dependent + 12.5% employer pension + package Reed Technology are delighted to be working with a truly innovative Bristol based organisation with their search for the 3rd Line Engineer We are seeking an experienced 3rd Line Engineer to sup click apply for full job details

Supply Chain Shift Planner Shift Pattern 4 on 3 off (Wed -Sat) Working Hours rotating Weekly as follows: Week 1 - 7am -5pm Week 2 10am -8pm Location Glenfield, LE3 8JR The role The supply chain department forms the central hub between suppliers, the warehouse, production, loading, hauliers, customers, hygiene, engineering, and other external stakeholders. It is a key cornerstone that allows our operation to run effectively and efficiently, ensuring all parties know what is required from them, and at what time. It requires someone who is highly communicative, with strong interpersonal skills, to build good relationships with all the above areas. This person should have an eye for detail however be able to keep things simple and to the point. The main responsibilities include : To produce and communicate accurate and reliable production plans to maximise sales and service while minimising cost per unit. This includes materials, labour and line planning and scheduling and requires liaison with production, hygiene and engineering and external parties including customers, hauliers, and suppliers. To download orders from customers and update production plans making any changes as necessary and communicate with 3rd parties. To monitor progress against production plan ensuring we are where we think we are. To purchase flour for both sites ensuring we have the right amount at the right time and communicate with suppliers. Communicate our transport requirements to our hauliers ensuring we have the right number of lorries at the right time and manage communication with all parties when things are not according to plan. This includes the establishment of cost-effective vehicle scheduling and management of issues that may impact on this (vehicle problems and factory issues which may cause delays). To assist with ensuring we always have enough baskets on site to ensure effective running and liaising with all 3rd parties regarding collections to address any significant changes in requirements. To ensure baskets are collected in as cost-effective method as possible this requires monitoring average collection cost per basket and liaising with 3rd parties to optimise vehicle/fill, collection points etc. to drive down the average cost per basket. To engage senior management if there are any significant issues affecting any of the above being achieved. To assist with the implementation of new systems and processes that assist with the smooth running of the operation while also building a robust planning process for the future business. To have robust processes that ensure effective running during weekends and holidays and people know what to do in exceptional circumstances. About Us About Us At Geary s Bakeries, we re on a crusade to make proper bread more accessible to more people. We re passionate about re-imagining the way Great Britain thinks about their everyday loaf. This passion is at the heart of everything we do, and have done, since 1906. We are born and bread in Leicestershire and proud of our long-standing heritage. Today, we operate from three sites on a 24/7 operation. We re made up of towards 900 people: a friendly, diverse and outgoing team, passionate about making a difference to the bakery industry. With recent investment, we ve accelerated our ambitious growth plans. In the last 11 years, we have grown rapidly from £5m annual sales to over £90m and we re not stopping there! Backed by our vision and strategy, major capital investment and our commitment to developing our people and processes, we aim to grow our sales to £100m+ within the next three years. Our brilliant benefits include free delicious bread, BUPA Cashback Plan, Death In Service, a Cycle to Work scheme and a chance to win a £10k worth prizes annually! Plus, if you refer a friend to join our team, you could earn up to £500! About You: At Geary s, we look for people who show up every day to do their best. We re a passionate, friendly team and look for the same qualities in our new recruits. We firmly believe your attitude and approach is just as important (if not, more so) than the skills and experience on your CV. What we re looking for: 3 years + experience as a production planning role or similar within supply chain Essential. Excellent verbal and written communication skills - Essential. The ability to remain calm under pressure, to think quickly and independently Essential. Capability to multitask in a fast-paced environment Essential. Good understanding of supply chain processes Essential. Strong IT systems knowledge and skills including Excel Essential. Knowledge and experience of using Sage 200 - Advantageous. All applicants must have the right to work in the UK, at point of interview, and for the tenure of employment contract. As part of the recruitment process, you will be asked to provide documented evidence of your eligibility to work in the UK. If you have not heard from us within seven days, unfortunately you have not been successful on this occasion, but we wish you every success in your search for a new position. No agencies

Infrastructure Support Engineer Basingstoke - Hybrid Our client is seeking a talented Infrastructure Engineer to join their talented support team to support BAU platform activities across a Windows cloud estate. Working within a team of 8 individuals this is a newly created role to the business. Key Responsibilities: Technical Support: Provide advanced 2nd and 3rd line IT support, including troubleshooting, diagnosing, and resolving complex issues. Focus on finding the root cause and implementing permanent solutions. Platform Expertise: Work with Windows (or Linux) platforms, with a willingness to deepen knowledge in both. Visualisation & Storage: Administer visualisation technologies and storage arrays. Patch Management & Backup: Manage patching processes using software like SCCM or Intune, and handle backup concepts and software. Incident Management: Use commercial Incident, Problem, and Change management tools Documentation & Reporting: Maintain accurate documentation of systems, procedures, and incident resolutions. Provide regular reports as needed. Experience: Demonstrable experience in 2nd or 3rd line IT support. Experience with Linux and/or Windows platforms. Familiarity with public cloud environments Experience with virtualisation technologies (VMware, VxRail, Nutanix). Experience with storage arrays (Dell Compellent, HPE Nimble). Experience with patch management software Knowledge of backup concepts and software. Proficiency PowerShell scripting. Endpoint protection and anti-virus management experience (SentinelOne). Experience with commercial incident, problem, and change management tools (BMC Remedy, Halo preferred). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Bennett and Game are partnering with an IT & Cyber Security company actively looking to take on a Jr Engineer to assist in the growth within their business based in Waterlooville. This is a fantastic opportunity to get real on the job training and development alongside nationally recognised certifications and eventually progressing into 2nd and 3rd Line Support Engineer roles. As a 1st Line Engineer, you'll be the first point of contact for our customers when issues arise. Your primary responsibility is to deliver friendly, professional support and learn fast. 1st Line Support Engineer Job Overview Respond to incoming support requests via phone, email, and ticketing system. Log and triage tickets accurately. Resolve straightforward technical issues with support from the team. Escalate more complex issues appropriately. Maintain clear and professional communication with clients. Follow internal documentation and standard operating procedures. Engage in training, shadowing, and continual learning. 1st Line Support Engineer Job Requirements A genuine interest in IT and a willingness to learn. Some exposure to IT support or customer service is a plus, but not required. Great communication skills. Attention to detail and ability to follow processes. Friendly and professional attitude. Curious, self-motivated, and a team player. 1st Line Support Engineer Salary & Benefits 26,000- 35,000 base salary DOE Monday - Friday (office hours) Full on the job training and certifications 28 days holiday (inclusive of bank holidays) Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Technical Account Management Team Engineer (3rd Line & Projects)/ Bedford / £35,000 to £38,000 per annum + Benefits Join one of the UK s fastest-growing Managed Service Providers and take your IT career to the next level! If you re a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You ll Be Doing: As a TAM Team Engineer, you are the technical engine of the Technical Account Management team. This is not a standard "reactive" 3rd line role; while you will handle deep-level escalations, your primary focus is proactive infrastructure health and the delivery of technical projects. You will work closely with the Team Lead to ensure our clients' infrastructure is aligned with best practices and modern standards. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You will develop and maintain relationships that our clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the TAM Team Engineer (3rd Line & Projects): Infrastructure Projects: Own and execute technical projects such as server migrations, Microsoft 365 tenant-to-tenant migrations, and network refreshes. Technical Alignment: Conduct regular technical reviews of client environments to identify risks, end-of-life hardware/software, and security gaps. 3rd Line Support: Act as a senior escalation point for the Service Desk, resolving complex issues across virtualization, storage, and cloud platforms. Documentation: Maintain high-quality technical documentation and "Site Files" for client environments to ensure seamless support across the business. Client Advisory: Support the Team Lead in technical meetings by providing data-driven insights on system performance and required upgrades. Experience & Qualifications: Minimum 3 5 years in a technical role, ideally within an MSP or a multi-site internal environment. Proven ability to follow a project plan, meet milestones, and communicate progress clearly. Based within a commutable distance of Bedford (for site visits and office collaboration). Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What s in It for You? £35000 £38000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety every day is different Opportunities for professional development High-quality tools & an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why entrust IT? We re an ambitious, growing MSP with a passion for doing IT right. You ll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help our customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join Us? Apply Now for this exciting new TAM Team Engineer (3rd Line & Projects) position for immediate consideration.

2nd Line Support Engineer, Stoke On Trent Excellent opportunity for a 2nd Line support Engineer to join an excellent MSP a leading provider of IT services in their service operations team. Working on cutting-edge solutions to support critical operations and infrastructure. This would suit an experienced and talented second line support engineer, to ensure the reliability, availability, performance of infrastructure. As a key member of the technical team, you will provide essential support to maintain operational readiness. Dealing with P1 incidents, the first POC, experienced at ticketing systems, great at troubleshooting incidents around networking, hardware, software, cloud services. Liasing with vendors and 3rd party providers, resolving issues to agreeded SLA's. Patching, patch management, patch systems & software experience is essential to egularly test and patch systems and software to ensure security and functionality. Strong commerical working experience as an IT Support engineer with ITIL V3/4 foundation or above, CompTIA, Microsofrd certified. Due to this being a technical support role you will need to have excellent communication skills. Responding and resolving complex IT issues in a timely manner, providing efficient and timely solutions to maintain a high standard. This is a busy, bustling, collaborative, Agile team working onsite in Stoke. Preference for someone who has worked in an MSP, used common service desk tech Windows OS, Server and Microsoft 365. Networking - TCP/IP, DNS, DHCP, VPN, firewalls, service management tools - ServiceNow, JIRA, Service Desk. Would suit someone who can drive, local to the offices in Stoke On Trent. The role requires either valid security clearance or someone willing to go through security clearance. In return you will be working for a fun, collaborative client who offer a comprehensive benefits package including healthcare. Opportunities for professional development and advancement.

Technical Account Management Team Lead (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK s fastest-growing Managed Service Providers and take your IT career to the next level! If you re a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You ll Be Doing: As the TAM Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for our infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that our clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Account Management Team Lead Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3 5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What s in It for You? £37,000 £45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why entrust IT? We re an ambitious, growing MSP with a passion for doing IT right. You ll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help our customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join Us? Apply Now for this exciting new Technical Account Management Team Lead position for immediate consideration.

2nd Line IT Support Engineer Ringwood (BH24) £32k £35k Office-Based Join one of the UK s fastest-growing Managed Service Providers and take your IT career to the next level! If you re a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At entrust IT , you won t just be resetting passwords you ll be supporting and shaping the IT environments of businesses across the UK. Expect high-quality tools, a supportive culture, and challenges that genuinely stretch your skills. Successful candidates for this role will be required to work a Monday to Friday 9:30 to 18:00 shift pattern. What You ll Be Doing: As a 2nd Line IT Support Engineer , you ll be right at the heart of our Service Team, taking ownership of technical issues and ensuring our clients get fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support Work with clients to fully understand and recreate problems Escalate complex issues to 3rd line colleagues when needed Monitor open tickets and drive them through to resolution Support a wide variety of clients, infrastructures, and technologies Occasionally visit customer sites (no daily travel!) Every day brings something different no two networks, clients, or challenges are the same. What You Bring: A logical, methodical approach to troubleshooting Strong communication calm, clear, confident Ability to juggle priorities without losing focus Experience supporting organisations of roughly users Full UK driving licence Technical Skills You ll Use Daily: Windows Desktop & Server OS Office 365 & cloud control panels Desktop support & fault diagnosis Networking, broadband, VoIP Mobile device support Backup monitoring platforms Virtual/remote desktop solutions Qualifications GCSE Maths & English (C or above) GCSE Science or Computer-related subject Valued (but not essential): Microsoft 365, CompTIA, or GTIA certifications Vendor certs such as Veeam, Mimecast, NinjaOne, Sophos What s in It for You? £32,000 £35,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety every day is different Opportunities for professional development High-quality tools & an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why entrust IT? We re an ambitious, growing MSP with a passion for doing IT right. You ll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help our customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join Us? Apply Now for this exciting new 2nd Line Support position for immediate consideration.

3rd Line Support Engineer - Linux +Permanent opportunity +DV cleared role - must be eligible for clearance +On site working in London - near Waterloo + 55,000 - 60,000 Skills: +Windows +RHEL +Vmware +DNS +AD +2nd / 3rd line support experience My cleint has a requirement for a 3rd line supprt engineer to join their team on site in London to provide support to their infrastructure environments, to carry out the following activities: o Trouble-shooting environmental infrastructure issues (Windows, RHEL, SAN, GPO's, WSUS, AD, AppLocker etc) o Working with the Network , Engineering and SOC teams to trouble-shoot issues that affect End Users o Working direct with client leads to resolve escalated incidents. o Patching and Maintenance of test and live environments to include installing Anti-Virus, WSUS, RHEL & other product updates o Working with PKI Certificates and SIEM tooling o Providing support to Engineering & Test teams o AD Administration activities - accounts, groups, memberships, permissions etc. o Participating in rota for On-Call to ensure 24/7/365 support is provided The chosen candidate will ideally be an experienced grade, with a track record of infrastructure support. Your experience Infrastructure: VMWare vSphere; Windows Server; Windows AD, DNS, WSUS and RDS; McAfee; RHEL; Applications (nice to have): SharePoint, SQL, Exchange, CASD Must be elligible for DV clearance If you'd like to discuss this 3rd Line Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.

Data Platform Engineer Bristol Hybrid (50:50) Up to £60,000 + bonus & standout benefits Build the data backbone that powers real impact! We re on the hunt for a Data Platform Engineer who loves turning messy, complex data into reliable, scalable platforms. You ll sit at the heart of our client s data ecosystem designing pipelines, automating deployments, and building tools that make data genuinely useful. If you enjoy working end-to-end, owning what you build, and applying modern DevOps thinking to data engineering, this one s for you. What You ll Be Doing You won t just maintain systems you ll shape them. Designing and building robust data pipelines using Azure Data Factory , integrating external APIs and orchestrating data flows into the platform Creating and owning CI/CD pipelines in Azure DevOps , automating deployment, testing, and delivery Building internal tools and apps with Python and Streamlit to support data and engineering teams Developing and maintaining APIs to enable 3rd-party data access and platform integration Implementing monitoring, logging, and alerting to ensure reliability, performance, and data quality Collaborating closely with data analysts, data scientists, and engineers to turn requirements into scalable solutions Documenting designs, processes, and best practices to keep everything running smoothly What We re Looking For Must-Have Skills 3+ years experience in data engineering, platform engineering, or similar roles Strong experience with Azure DevOps , including building and maintaining CI/CD pipelines Solid Python skills for data processing and automation Experience building applications with Streamlit A good grasp of DevOps principles automation, IaC, CI/CD A sharp eye for data quality, reliability, and problem-solving Nice-to-Haves (Not Deal Breakers) Hands-on experience with Azure Data Factory Experience building and maintaining REST APIs Working with external data sources and API integrations Broader experience across Azure services Knowledge of data governance and security best practices Tech Stack You ll Work With Cloud: Azure DevOps: Azure DevOps, CI/CD pipelines Languages: Python, SQL Tools: Streamlit, Git

3rd Line IT Support Engineer Salary: £45k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required. We have an exciting opportunity for a 3rd Line IT Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 3rd Line IT Support Engineers with experience in a Managed Service Provider environment and ideally Modern Workplace / EUC engineering. The role offers excellent scope and future growth opportunities for the right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Edge Security management e.g. Configure, manage and monitor firewalls, VPON s and security appliances The role: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship to Tier 1 and Tier 2 engineers. Working at the technical lead on major incidents, problem management, and root cause analysis to prevent recurring issues. Collaborating with project teams on EUC transformation initiatives, including device rollouts, migrations, and modern workplace solutions. Maintaining and updating IT documentation and processes. If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.