OT Security Engineer Utilities Hybrid: 2 days per week in Hampshire 6 months+ £650 per day In short: As our Operational Technology (OT) Engineer, you will have a critical role ensuring that interconnector OT system, networking and cyber assets maintain the highest level of operational performance and cyber security. In full: The Operations team are responsible for ensuring safe and efficient operational running of interconnectors 24/7/365. Key accountabilities: You will carry out various maintenance and inspection works within the Interconnector High Voltage Electricity Converter Station and control room environments. You will be working within a team, following safe systems of work, which is responsible for site systems, ensuring their good working order and security in line with business and regulatory requirements (notably the Network and Information Systems NIS Regulation) and frameworks. Key accountabilities include: Carry out installation, refurbishment, maintenance, fault investigation/repair and condition monitoring across OT system, networking and cyber assets. You will support new systems, networking or cyber implementations. You will support in tender, procurement and design activities associated with new You will run routine activities such as system and patch updates, AV updates, backups and permission reviews on various frequencies - daily/weekly/monthly/annual. Perform asset condition-based monitoring and system performance monitoring. Perform both reactive and proactive maintenance on associated assets and systems. Proactively work towards eliminating all accidents by adopting risk assessment techniques, method statements and being aware of potential hazards and reporting all near misses. Carry out roles as defined in Safety Rules of 'Competent Person'. Participation in a site call out rota on a periodic basis and support live incidents if they occur. Assist in the management of 3rd parties undertaking planned and unplanned works safely and efficiently including ensuring risk assessment and method statements are in place On occasion, support the delivery of works and services across the Interconnectors Portfolio of IFA, IFA2, NSL and Viking Link sites. Interpret and consult on central policy from the Cyber, Engineering, Assurance and Policy team and implement to your assigned interconnector and control rooms. Ensure systems are managed in accordance with change and asset management lifecycles. You will support the management spares and ensure they are tested, configured and deployable as required. Work closely with the site and control room operations team to plan and test Incident Response Plans You will support and run response and recovery processes and procedures in isolation or with suppliers. Support training the on-site and operator teams in relation to systems, procedures or security. You will be crucial to the Backup and Restoration process, managing backups and recovery You will support and install HW & networking changes including testing Assist in the management physical and logical security controls relating to the cyber security of critical systems - for instance user permissions, port blocking, security system logic, CCTV coverage of core areas. Support assurance, audit and inspection activities when undertaken. Undertake compliance activities to key regulatory requirements, including compliance reporting in collaboration with other Subject Matter Experts. Knowledge / Experience: Experience working with and/or knowledge on Operational Technology (including OT system, networking and cyber assets) such as control, protection, monitoring systems, HVAC, building management etc is highly desirable. Ability to work unsupervised on a wide range of interconnector equipment as part of a fully integrated team but with occasional lone working Demonstrate a self-help approach to common work-related problems You will be computer literate Foundation knowledge and experience of key Health, Safety and Environmental and Occupier legislation applicable within an operational environment and premises (i.e. Health and Safety at Work Act, Management of Health and Safety at work Regulations, CDM Regulations, Electricity at Work Regulations, Occupier Liability Act, Temporary Works Competent Person authorisation or working towards Good communication skills with a "can do" attitude Ability to use an asset work management system like Ellipse/Maximo/Ultimo/IFS/etc is desirable Understanding of relevant regulatory requirements (such as the Networks and Information Systems Regulation NIS ) is beneficial but not essential Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 07, 2026
Contractor
OT Security Engineer Utilities Hybrid: 2 days per week in Hampshire 6 months+ £650 per day In short: As our Operational Technology (OT) Engineer, you will have a critical role ensuring that interconnector OT system, networking and cyber assets maintain the highest level of operational performance and cyber security. In full: The Operations team are responsible for ensuring safe and efficient operational running of interconnectors 24/7/365. Key accountabilities: You will carry out various maintenance and inspection works within the Interconnector High Voltage Electricity Converter Station and control room environments. You will be working within a team, following safe systems of work, which is responsible for site systems, ensuring their good working order and security in line with business and regulatory requirements (notably the Network and Information Systems NIS Regulation) and frameworks. Key accountabilities include: Carry out installation, refurbishment, maintenance, fault investigation/repair and condition monitoring across OT system, networking and cyber assets. You will support new systems, networking or cyber implementations. You will support in tender, procurement and design activities associated with new You will run routine activities such as system and patch updates, AV updates, backups and permission reviews on various frequencies - daily/weekly/monthly/annual. Perform asset condition-based monitoring and system performance monitoring. Perform both reactive and proactive maintenance on associated assets and systems. Proactively work towards eliminating all accidents by adopting risk assessment techniques, method statements and being aware of potential hazards and reporting all near misses. Carry out roles as defined in Safety Rules of 'Competent Person'. Participation in a site call out rota on a periodic basis and support live incidents if they occur. Assist in the management of 3rd parties undertaking planned and unplanned works safely and efficiently including ensuring risk assessment and method statements are in place On occasion, support the delivery of works and services across the Interconnectors Portfolio of IFA, IFA2, NSL and Viking Link sites. Interpret and consult on central policy from the Cyber, Engineering, Assurance and Policy team and implement to your assigned interconnector and control rooms. Ensure systems are managed in accordance with change and asset management lifecycles. You will support the management spares and ensure they are tested, configured and deployable as required. Work closely with the site and control room operations team to plan and test Incident Response Plans You will support and run response and recovery processes and procedures in isolation or with suppliers. Support training the on-site and operator teams in relation to systems, procedures or security. You will be crucial to the Backup and Restoration process, managing backups and recovery You will support and install HW & networking changes including testing Assist in the management physical and logical security controls relating to the cyber security of critical systems - for instance user permissions, port blocking, security system logic, CCTV coverage of core areas. Support assurance, audit and inspection activities when undertaken. Undertake compliance activities to key regulatory requirements, including compliance reporting in collaboration with other Subject Matter Experts. Knowledge / Experience: Experience working with and/or knowledge on Operational Technology (including OT system, networking and cyber assets) such as control, protection, monitoring systems, HVAC, building management etc is highly desirable. Ability to work unsupervised on a wide range of interconnector equipment as part of a fully integrated team but with occasional lone working Demonstrate a self-help approach to common work-related problems You will be computer literate Foundation knowledge and experience of key Health, Safety and Environmental and Occupier legislation applicable within an operational environment and premises (i.e. Health and Safety at Work Act, Management of Health and Safety at work Regulations, CDM Regulations, Electricity at Work Regulations, Occupier Liability Act, Temporary Works Competent Person authorisation or working towards Good communication skills with a "can do" attitude Ability to use an asset work management system like Ellipse/Maximo/Ultimo/IFS/etc is desirable Understanding of relevant regulatory requirements (such as the Networks and Information Systems Regulation NIS ) is beneficial but not essential Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Oscar Associates (UK) Limited
Stratford-upon-avon, Warwickshire
3rd Line Support Engineer £40,000-£50,000 Oscar Technology has partnered with a leading MSP near Stratford-upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services click apply for full job details
May 07, 2026
Full time
3rd Line Support Engineer £40,000-£50,000 Oscar Technology has partnered with a leading MSP near Stratford-upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services click apply for full job details
IT Infrastructure Engineer / IT Support / Systems Administrator / Systems Engineer / 3rd Line Support Engineer / Networks / Desktop / SQL / MS Server Administration / M365 Administration / Email Services / Cloud / Storage / Firewalls / Based in Daventry, Northamptonshire, £35 000 + excellent benefits. One of our leading clients is looking to recruit a IT Infrastructure Engineer / Administra click apply for full job details
May 07, 2026
Full time
IT Infrastructure Engineer / IT Support / Systems Administrator / Systems Engineer / 3rd Line Support Engineer / Networks / Desktop / SQL / MS Server Administration / M365 Administration / Email Services / Cloud / Storage / Firewalls / Based in Daventry, Northamptonshire, £35 000 + excellent benefits. One of our leading clients is looking to recruit a IT Infrastructure Engineer / Administra click apply for full job details
Infrastructure Engineer Belfast (City Centre) Up to £40,000 5 days onsite (some flexibility available) The Opportunity We're working with a well-established professional services organisation in Belfast who are looking to bring in an Infrastructure Engineer to support and enhance their internal IT environment. This is a hands-on role offering a mix of 2nd/3rd line support, infrastructure ownership, cyber security, and project work - ideal for someone looking to step beyond pure support into a broader technical position. The Role You'll act as an escalation point for technical issues while also playing a key role in maintaining and improving the IT infrastructure and security posture. Key responsibilities include: Providing 2nd/3rd line support and escalation for complex issues Managing and supporting Microsoft 365, Entra ID, Intune and Azure environments Supporting servers (virtual & physical) and end-user infrastructure Working across networking (LAN/WAN/VPN, firewalls) Taking ownership of cyber security processes including patching, vulnerabilities and compliance Supporting IT projects , system upgrades and rollouts Contributing to automation and process improvements What We're Looking For 4-6+ years' experience in IT Support / Infrastructure Strong experience across the Microsoft stack (O365, AD, Intune, Azure exposure) Solid understanding of networking fundamentals (DNS, DHCP, VPN, firewalls) Exposure to cyber security practices (patching, endpoint protection, audits) Strong troubleshooting skills and ability to work across multiple priorities Desirable Experience with virtualisation (VMware / Hyper-V) Exposure to security frameworks (e.g. ISO 27001, Cyber Essentials) Experience working in a structured or professional services environment Why Apply? Opportunity to step into a role with real ownership of infrastructure and security Broad technical exposure across cloud, networking and cyber security Involvement in projects and modern technologies (including AI tools) Join a stable, well-regarded organisation with a strong internal IT function To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: ? ? Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities
May 07, 2026
Full time
Infrastructure Engineer Belfast (City Centre) Up to £40,000 5 days onsite (some flexibility available) The Opportunity We're working with a well-established professional services organisation in Belfast who are looking to bring in an Infrastructure Engineer to support and enhance their internal IT environment. This is a hands-on role offering a mix of 2nd/3rd line support, infrastructure ownership, cyber security, and project work - ideal for someone looking to step beyond pure support into a broader technical position. The Role You'll act as an escalation point for technical issues while also playing a key role in maintaining and improving the IT infrastructure and security posture. Key responsibilities include: Providing 2nd/3rd line support and escalation for complex issues Managing and supporting Microsoft 365, Entra ID, Intune and Azure environments Supporting servers (virtual & physical) and end-user infrastructure Working across networking (LAN/WAN/VPN, firewalls) Taking ownership of cyber security processes including patching, vulnerabilities and compliance Supporting IT projects , system upgrades and rollouts Contributing to automation and process improvements What We're Looking For 4-6+ years' experience in IT Support / Infrastructure Strong experience across the Microsoft stack (O365, AD, Intune, Azure exposure) Solid understanding of networking fundamentals (DNS, DHCP, VPN, firewalls) Exposure to cyber security practices (patching, endpoint protection, audits) Strong troubleshooting skills and ability to work across multiple priorities Desirable Experience with virtualisation (VMware / Hyper-V) Exposure to security frameworks (e.g. ISO 27001, Cyber Essentials) Experience working in a structured or professional services environment Why Apply? Opportunity to step into a role with real ownership of infrastructure and security Broad technical exposure across cloud, networking and cyber security Involvement in projects and modern technologies (including AI tools) Join a stable, well-regarded organisation with a strong internal IT function To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: ? ? Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities
Would you like to work for an award-winning IT Support and Managed Services provider, known for delivering world-class service with a personal touch? As a Microsoft Solutions Partner, this organisation specialises in Cloud Services, Managed IT Support, Cyber Security and Software Development. This is an excellent opportunity for an experienced 3rd Line IT Microsoft Support Engineer to join a skille click apply for full job details
May 07, 2026
Full time
Would you like to work for an award-winning IT Support and Managed Services provider, known for delivering world-class service with a personal touch? As a Microsoft Solutions Partner, this organisation specialises in Cloud Services, Managed IT Support, Cyber Security and Software Development. This is an excellent opportunity for an experienced 3rd Line IT Microsoft Support Engineer to join a skille click apply for full job details
Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal developm click apply for full job details
May 06, 2026
Full time
Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal developm click apply for full job details
IT Support Engineer, 2nd, 3rd line, Security, infrastructure Our client, a leading marketing organization, is looking to hire an experienced Infrastructure Engineer to maintain and secure core identity and Windows platform services. This will include full ownership of Active Directory account administration, Privileged Access Management and Windows platform testing click apply for full job details
May 06, 2026
Contractor
IT Support Engineer, 2nd, 3rd line, Security, infrastructure Our client, a leading marketing organization, is looking to hire an experienced Infrastructure Engineer to maintain and secure core identity and Windows platform services. This will include full ownership of Active Directory account administration, Privileged Access Management and Windows platform testing click apply for full job details
Life on the team An exciting opportunity has arisen for an experienced 3rd Line Support Engineer to join our Cloud Team. The successful candidate will work within an experienced team, ensuring that our cloud support services for large enterprise customers align with agreed SLAs and KPIs. Hatfield, Nottingham or Milton Keynes (full-time in office). . click apply for full job details
May 06, 2026
Full time
Life on the team An exciting opportunity has arisen for an experienced 3rd Line Support Engineer to join our Cloud Team. The successful candidate will work within an experienced team, ensuring that our cloud support services for large enterprise customers align with agreed SLAs and KPIs. Hatfield, Nottingham or Milton Keynes (full-time in office). . click apply for full job details
IT Infrastructure Engineer - Cardiff IT Infrastructure Engineer with good 2nd line and some 3rd line IT Support experience in Microsoft Server, network infrastructure & cloud infrastructure in Azure is required by a leading company based in central Cardiff. The role will be 3 days in the office, and 2 days working from home, so you must be able to commute to the Cardiff office click apply for full job details
May 06, 2026
Full time
IT Infrastructure Engineer - Cardiff IT Infrastructure Engineer with good 2nd line and some 3rd line IT Support experience in Microsoft Server, network infrastructure & cloud infrastructure in Azure is required by a leading company based in central Cardiff. The role will be 3 days in the office, and 2 days working from home, so you must be able to commute to the Cardiff office click apply for full job details
IT Technician - Wanted - Immediate Start! East Midlands Based Up to £36k per year Permanent, Full-Time Are you an experienced IT Technician? Regional Recruitment are recruiting for an IT Technician (2nd 3rd Line Support functionality) to support a long-standing IT Services company, based in the East Midlands. This is an excellent opportunity to work within a national organisation, contributing to the design and development of innovative networking systems and cloud solutions. This role offers long-term career development, exposure to up to date systems and the opportunity to work on projects from concept through to production within a friendly environment. What's on Offer: Competitive salary package of up to £36k p/a (dependent on experience) Ongoing training and support Working in a supportive and fun environment Excellent development and progression opportunities Qualifications Essential: Understanding of DNS, Active Directory, DHCP and File Storage Experience in a 1st and 2nd Line Support role, with exposure to 3rd Line Microsoft technologies such as Azure, Intune and Entra Windows Server & Windows 10 & 11 Strong cable management skills with a focus on discreet, clean, and professional installations Hardware building, configuration and installation experience Networking, Switching, and Next-Generation Firewalls Desirable: VMWare, AWS, Citrix XenCentre PowerShell scripting Backup and disaster recovery systems Experience with structured cabling, wall mounting, trunking, or small-scale construction/installation work Awareness of workplace cleanliness, health & safety, and post-installation site standards Roles & Responsibilities Assist in the development and integration of Power BI for client data solutions Provide professional, efficient telephone, email, remote and in-person support for complex technical issues Document and maintain accurate client records to support efficient issue resolution Log, update and resolve higher-level support tickets Diagnose and resolve advanced hardware, software, networking and infrastructure issues Prepare, configure and install hardware and software solutions at client sites Carry out on-site installations including mounting equipment, building or adapting cable support structures, drilling, trunking and implementing tidy, discreet cable routing Ensure all physical installations are completed with strong attention to aesthetics, safety and professionalism, including thorough clean-up of work areas (e.g. removal of dust, debris, sawdust and packaging) Maintain high standards of workmanship, ensuring cable management is secure, unobtrusive and visually professional Support and guide service desk engineers with escalated issues and technical development where appropriate Contribute to technical projects from planning through to successful implementation Requirements As the successful IT Technician, you will also be expected to: Assist leadership in reviewing and improving internal systems, documentation and operational policies About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. If this IT Technician role is right for you - Click to apply below. To explore more roles available across the UK, please visit (url removed)
May 05, 2026
Full time
IT Technician - Wanted - Immediate Start! East Midlands Based Up to £36k per year Permanent, Full-Time Are you an experienced IT Technician? Regional Recruitment are recruiting for an IT Technician (2nd 3rd Line Support functionality) to support a long-standing IT Services company, based in the East Midlands. This is an excellent opportunity to work within a national organisation, contributing to the design and development of innovative networking systems and cloud solutions. This role offers long-term career development, exposure to up to date systems and the opportunity to work on projects from concept through to production within a friendly environment. What's on Offer: Competitive salary package of up to £36k p/a (dependent on experience) Ongoing training and support Working in a supportive and fun environment Excellent development and progression opportunities Qualifications Essential: Understanding of DNS, Active Directory, DHCP and File Storage Experience in a 1st and 2nd Line Support role, with exposure to 3rd Line Microsoft technologies such as Azure, Intune and Entra Windows Server & Windows 10 & 11 Strong cable management skills with a focus on discreet, clean, and professional installations Hardware building, configuration and installation experience Networking, Switching, and Next-Generation Firewalls Desirable: VMWare, AWS, Citrix XenCentre PowerShell scripting Backup and disaster recovery systems Experience with structured cabling, wall mounting, trunking, or small-scale construction/installation work Awareness of workplace cleanliness, health & safety, and post-installation site standards Roles & Responsibilities Assist in the development and integration of Power BI for client data solutions Provide professional, efficient telephone, email, remote and in-person support for complex technical issues Document and maintain accurate client records to support efficient issue resolution Log, update and resolve higher-level support tickets Diagnose and resolve advanced hardware, software, networking and infrastructure issues Prepare, configure and install hardware and software solutions at client sites Carry out on-site installations including mounting equipment, building or adapting cable support structures, drilling, trunking and implementing tidy, discreet cable routing Ensure all physical installations are completed with strong attention to aesthetics, safety and professionalism, including thorough clean-up of work areas (e.g. removal of dust, debris, sawdust and packaging) Maintain high standards of workmanship, ensuring cable management is secure, unobtrusive and visually professional Support and guide service desk engineers with escalated issues and technical development where appropriate Contribute to technical projects from planning through to successful implementation Requirements As the successful IT Technician, you will also be expected to: Assist leadership in reviewing and improving internal systems, documentation and operational policies About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. If this IT Technician role is right for you - Click to apply below. To explore more roles available across the UK, please visit (url removed)
We're working with a growing Managed Service Provider in Manchester who are looking to bring in an experienced 2nd / 3rd Line Support Engineer to strengthen their technical team. This is a great opportunity for someone who enjoys working across a varied client base and wants to stay hands-on with a broad tech stack in a fast-paced MSP environment click apply for full job details
May 04, 2026
Full time
We're working with a growing Managed Service Provider in Manchester who are looking to bring in an experienced 2nd / 3rd Line Support Engineer to strengthen their technical team. This is a great opportunity for someone who enjoys working across a varied client base and wants to stay hands-on with a broad tech stack in a fast-paced MSP environment click apply for full job details
4th Line Cloud Support Engineer (DV Cleared / Single UK National) Basingstoke Fully On-site £575 per day Contract We're supporting a secure, high-profile environment and are looking for an experienced 4th Line Cloud Support Engineer to strengthen a small, highly capable team of 2nd and 3rd Line engineers based in Basingstoke . This is a hands-on, customer-facing role working with critical cloud and virtualisation platforms. You'll be dealing with complex incidents, planned changes, and lifecycle management across a VMware-heavy estate, while taking on technical leadership responsibilities within a dynamic support function. The role operates on a rotating shift pattern and is fully on-site due to the secure nature of the environment. What you'll be doing Acting as an escalation point for 2nd and 3rd Line support Managing incidents through triage, resolution, and escalation via ITSM processes Carrying out planned activities through formal Change Management Monitoring platforms using event management tooling Extensive hands-on work with VMware technologies Supporting readiness assessments for new services entering live operation Producing and maintaining operational documentation (work instructions, patching schedules) Owning lifecycle management to ensure supported technologies remain secure and vendor-supported Providing technical leadership within the support team Key skills and experience Strong VMware background: vCenter, ESXi, NSX, VCF Horizon VDI experience Windows enterprise environments including AD, DNS, SQL, SCOM Understanding of physical networking Confident problem solver with strong critical-thinking skills Comfortable acting as a senior escalation and technical authority Desirable experience Significant VMware platform experience Cloud administration (e.g. vCloud Director ) Event Management tools such as SCOM or Aria Operations Automation and scripting with PowerShell Windows Server administration Software distribution tools such as MECM Role details Rate: £575 per day Contract: 6-month initial engagement Location: Basingstoke (BSN01) - fully on-site Clearance: High-level clearance required (Single UK National only) Working pattern: Monday-Friday Rotating shifts: 07:00-15:00 and 11:00-19:00 Start: ASAP This is a solid opportunity for a senior cloud / virtualisation engineer who enjoys working at the sharp end of service support in a secure, technically challenging environment.
May 04, 2026
Seasonal
4th Line Cloud Support Engineer (DV Cleared / Single UK National) Basingstoke Fully On-site £575 per day Contract We're supporting a secure, high-profile environment and are looking for an experienced 4th Line Cloud Support Engineer to strengthen a small, highly capable team of 2nd and 3rd Line engineers based in Basingstoke . This is a hands-on, customer-facing role working with critical cloud and virtualisation platforms. You'll be dealing with complex incidents, planned changes, and lifecycle management across a VMware-heavy estate, while taking on technical leadership responsibilities within a dynamic support function. The role operates on a rotating shift pattern and is fully on-site due to the secure nature of the environment. What you'll be doing Acting as an escalation point for 2nd and 3rd Line support Managing incidents through triage, resolution, and escalation via ITSM processes Carrying out planned activities through formal Change Management Monitoring platforms using event management tooling Extensive hands-on work with VMware technologies Supporting readiness assessments for new services entering live operation Producing and maintaining operational documentation (work instructions, patching schedules) Owning lifecycle management to ensure supported technologies remain secure and vendor-supported Providing technical leadership within the support team Key skills and experience Strong VMware background: vCenter, ESXi, NSX, VCF Horizon VDI experience Windows enterprise environments including AD, DNS, SQL, SCOM Understanding of physical networking Confident problem solver with strong critical-thinking skills Comfortable acting as a senior escalation and technical authority Desirable experience Significant VMware platform experience Cloud administration (e.g. vCloud Director ) Event Management tools such as SCOM or Aria Operations Automation and scripting with PowerShell Windows Server administration Software distribution tools such as MECM Role details Rate: £575 per day Contract: 6-month initial engagement Location: Basingstoke (BSN01) - fully on-site Clearance: High-level clearance required (Single UK National only) Working pattern: Monday-Friday Rotating shifts: 07:00-15:00 and 11:00-19:00 Start: ASAP This is a solid opportunity for a senior cloud / virtualisation engineer who enjoys working at the sharp end of service support in a secure, technically challenging environment.
Access Engineer, IT Support Engineer, 2nd, 3rd line, Security, infrastructure, Shared Access, PAM, AD Our client, a leading marketing organisation, is looking to hire an experienced Infrastructure Engineer to maintain and secure core identity and Windows platform services. This will include full ownership of Active Directory account administration, Privileged Access Management and Windows platform click apply for full job details
May 04, 2026
Contractor
Access Engineer, IT Support Engineer, 2nd, 3rd line, Security, infrastructure, Shared Access, PAM, AD Our client, a leading marketing organisation, is looking to hire an experienced Infrastructure Engineer to maintain and secure core identity and Windows platform services. This will include full ownership of Active Directory account administration, Privileged Access Management and Windows platform click apply for full job details
Logistics Administrator Kinetic PLC is looking for a Logistics Administrator to join logistics team at a well-established manufacturing site in Ellesmere Port CH65. FTC 6-12 months Working hours Monday to Friday 8am to 5pm 13.50 to 14.00 dependant on experience The main tasks involved in this role will be: Assisting with the daily delivery schedule to meet service levels. Liaising with 3rd Party Transport Providers, ensuring that all deliveries are on time, and invoice approval. Ensure optimum customer service levels are maintained by haulage providers. The generation and collation of daily collection documentation. Updating all customer delivery details on the system and inform colleagues or hauliers of any special customer requirements. Booking in customer deliveries both orally and via customer portals. Sending confirmation emails to hauliers to confirm loads for following day and associated rates Administering stock reservations process in Microsoft D365 Essential Criteria: A minimum of 1 year's previous administration experience in a fast-paced FMCG environment Previous experience dealing with high volumes of goods being dispatched in a similar Minimum of 5 GCSE's A-C including Math and English or equivalent. Working knowledge of Microsoft Office, with particular emphasis on Microsoft Excel. An excellent communicator, both verbally and written and an ability to work on own initiative. Possess excellent attention to detail, able to work accurately and quickly. Must be well organised with the ability to respond promptly and have experience of working to targets/deadlines. If you feel that you have what we need then please do call Carole on (phone number removed) or email your up to date CV to: (url removed) Kinetic plc is a Recruitment Consultancy with over 40 years of experience of delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile. Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities. Kinetic Recruitment Services Ltd operates as an Employment Business and Recruitment Agency as defined under the Employment Agencies Act 1973
May 04, 2026
Contractor
Logistics Administrator Kinetic PLC is looking for a Logistics Administrator to join logistics team at a well-established manufacturing site in Ellesmere Port CH65. FTC 6-12 months Working hours Monday to Friday 8am to 5pm 13.50 to 14.00 dependant on experience The main tasks involved in this role will be: Assisting with the daily delivery schedule to meet service levels. Liaising with 3rd Party Transport Providers, ensuring that all deliveries are on time, and invoice approval. Ensure optimum customer service levels are maintained by haulage providers. The generation and collation of daily collection documentation. Updating all customer delivery details on the system and inform colleagues or hauliers of any special customer requirements. Booking in customer deliveries both orally and via customer portals. Sending confirmation emails to hauliers to confirm loads for following day and associated rates Administering stock reservations process in Microsoft D365 Essential Criteria: A minimum of 1 year's previous administration experience in a fast-paced FMCG environment Previous experience dealing with high volumes of goods being dispatched in a similar Minimum of 5 GCSE's A-C including Math and English or equivalent. Working knowledge of Microsoft Office, with particular emphasis on Microsoft Excel. An excellent communicator, both verbally and written and an ability to work on own initiative. Possess excellent attention to detail, able to work accurately and quickly. Must be well organised with the ability to respond promptly and have experience of working to targets/deadlines. If you feel that you have what we need then please do call Carole on (phone number removed) or email your up to date CV to: (url removed) Kinetic plc is a Recruitment Consultancy with over 40 years of experience of delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile. Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities. Kinetic Recruitment Services Ltd operates as an Employment Business and Recruitment Agency as defined under the Employment Agencies Act 1973
Bennett and Game Recruitment LTD
Elland, Yorkshire
Project Engineer required for a process engineering company and manufacturer of a wide range of products such as heat exchangers and pipework mostly into the food engineering industry based in the Elland area. This position is responsible for ensuring the effective delivery of assigned projects by managing all aspects of project execution. Key tasks include engaging with customers to capture requirements, supporting project teams, and collaborating with internal stakeholders to achieve project objectives. Duties and responsibilities include: Preparing, scheduling, coordinating, and monitoring assigned technical and engineering projects. Translating client needs and organising practical terms into required timelines to be met by the team. Project Engineer - Food Engineering Job Overview Responsible for overseeing the successful execution of all aspects of assigned project delivery including liaising with customers, capturing customer requirements, supporting the project team and working in partnership with colleagues to deliver on commitments. In addition to these departmental responsibilities this job description is neither exhaustive nor exclusive and may be reviewed in the future depending upon operational requirements and staffing levels.ect Identification and provision of reliable solutions for all technical issues to assure complete customer satisfaction. Support Technical staff and Sales staff in the Quotation Phase with preparation of proposals (commercial and technical) and estimates including cost and price. Preparation of technical specifications for 3rd party OEMs. Tracking and monitoring progress of all allocated projects in terms of: Time, Cost and Quality. Management of project resource demand and participation in resource levelling through accurate representation of the project demand in the business forecasting system. Stakeholder management (both internal and external to customer and suppliers). Subcontractor management and where necessary generation of Invitations to Tender (ITT), Request for Quotes (RFQ). Management and control of scope and contract changes with the customer. Early and clear reporting, raising and escalation of project issues, risks and potential problems. Support the implementation of Best Practice project management across the company, and identify opportunities for improving processes Maintain a significant level of knowledge of general engineering, automation solutions, management of projects and customer satisfaction. Comply with the Management System requirements including those for Health and Safety and ensure projects adhere to company policies and procedures. Ensure compliance with the management systems requirement for the Environment and Quality by working to company policies and procedures. Project Engineer - Food Engineering Job Requirements Strong Understanding of Project Management Engineering background either time served or formal qualifications Excellent communication skills with the ability to establish key relationships Ability to deliver exceptional customer service Experience of working within a complex multi-disciplined environment Experience of working to tight deadlines and meeting customer expectations Ability to provide quality information within deadlines Good communication skills, confident and capable in client facing role Team-player and ability to work on own initiative Attention to detail Good PC skills with Microsoft Office Suite Desirable Possess a good understanding of mechanical or process engineering Background in food engineering Qualifications Minimum HNC qualified in relevant process or mechanical engineering discipline (Desirable) Project Engineer - Food Engineering Salary & Benefits Salary up to 50k Pension (5% employer contribution) Healthcare Death in service 07:30-16:00monday-thursday, 07:30-15:30 Friday Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 04, 2026
Full time
Project Engineer required for a process engineering company and manufacturer of a wide range of products such as heat exchangers and pipework mostly into the food engineering industry based in the Elland area. This position is responsible for ensuring the effective delivery of assigned projects by managing all aspects of project execution. Key tasks include engaging with customers to capture requirements, supporting project teams, and collaborating with internal stakeholders to achieve project objectives. Duties and responsibilities include: Preparing, scheduling, coordinating, and monitoring assigned technical and engineering projects. Translating client needs and organising practical terms into required timelines to be met by the team. Project Engineer - Food Engineering Job Overview Responsible for overseeing the successful execution of all aspects of assigned project delivery including liaising with customers, capturing customer requirements, supporting the project team and working in partnership with colleagues to deliver on commitments. In addition to these departmental responsibilities this job description is neither exhaustive nor exclusive and may be reviewed in the future depending upon operational requirements and staffing levels.ect Identification and provision of reliable solutions for all technical issues to assure complete customer satisfaction. Support Technical staff and Sales staff in the Quotation Phase with preparation of proposals (commercial and technical) and estimates including cost and price. Preparation of technical specifications for 3rd party OEMs. Tracking and monitoring progress of all allocated projects in terms of: Time, Cost and Quality. Management of project resource demand and participation in resource levelling through accurate representation of the project demand in the business forecasting system. Stakeholder management (both internal and external to customer and suppliers). Subcontractor management and where necessary generation of Invitations to Tender (ITT), Request for Quotes (RFQ). Management and control of scope and contract changes with the customer. Early and clear reporting, raising and escalation of project issues, risks and potential problems. Support the implementation of Best Practice project management across the company, and identify opportunities for improving processes Maintain a significant level of knowledge of general engineering, automation solutions, management of projects and customer satisfaction. Comply with the Management System requirements including those for Health and Safety and ensure projects adhere to company policies and procedures. Ensure compliance with the management systems requirement for the Environment and Quality by working to company policies and procedures. Project Engineer - Food Engineering Job Requirements Strong Understanding of Project Management Engineering background either time served or formal qualifications Excellent communication skills with the ability to establish key relationships Ability to deliver exceptional customer service Experience of working within a complex multi-disciplined environment Experience of working to tight deadlines and meeting customer expectations Ability to provide quality information within deadlines Good communication skills, confident and capable in client facing role Team-player and ability to work on own initiative Attention to detail Good PC skills with Microsoft Office Suite Desirable Possess a good understanding of mechanical or process engineering Background in food engineering Qualifications Minimum HNC qualified in relevant process or mechanical engineering discipline (Desirable) Project Engineer - Food Engineering Salary & Benefits Salary up to 50k Pension (5% employer contribution) Healthcare Death in service 07:30-16:00monday-thursday, 07:30-15:30 Friday Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Location: Radcliffe (Head Office) + travel to customer sites across the Northwest My client is looking for an experienced 2nd / 3rd Line Support Engineer to join a growing and well-established MSP, supporting a wide portfolio of schools and commercial clients across the Northwest. This role is primarily based at the head office in Radcliffe, with regular travel to customer sites when required click apply for full job details
May 04, 2026
Full time
Location: Radcliffe (Head Office) + travel to customer sites across the Northwest My client is looking for an experienced 2nd / 3rd Line Support Engineer to join a growing and well-established MSP, supporting a wide portfolio of schools and commercial clients across the Northwest. This role is primarily based at the head office in Radcliffe, with regular travel to customer sites when required click apply for full job details
2nd / 3rd Line Support Manchester Up to £36,000 Permanent 35 hours per week An established education-focused organisation is seeking a 2nd / 3rd Line Support to lead infrastructure, network strategy, and IT service operations. This is a hands-on team leader role, combining 2nd / 3rd Line support and team management responsibility. Key Responsibilities Own and develop network and infrastructure strategy (LAN/WAN, switching, firewalls, Wi-Fi) Manage and optimise Microsoft 365, Azure AD, and on-prem / hybrid environments Oversee servers, virtualisation (e.g. Hyper-V/VMware), backup and disaster recovery Provide and escalate 2nd / 3rd Line support across hardware, software, and network issues Lead, mentor, and performance manage IT Service Desk Analysts Ensure security, patching, compliance, and best practice standards Drive continuous improvement and infrastructure resilience Experience Needed Background in network and systems infrastructure management Proven experience delivering 2nd / 3rd Line support Knowledge of Microsoft stack (M365, Azure AD, Windows Server) Experience with virtualisation, backup solutions, and endpoint management Confident leading and developing IT teams Full UK driving licence and access to own vehicle Package Up to £36,000 30 days holiday + Bank Holidays Christmas office closure Local Government Pension Scheme Free onsite parking Enhanced DBS and references required. Please get in touch as soon as possible as we have interview slots for next week!
May 04, 2026
Full time
2nd / 3rd Line Support Manchester Up to £36,000 Permanent 35 hours per week An established education-focused organisation is seeking a 2nd / 3rd Line Support to lead infrastructure, network strategy, and IT service operations. This is a hands-on team leader role, combining 2nd / 3rd Line support and team management responsibility. Key Responsibilities Own and develop network and infrastructure strategy (LAN/WAN, switching, firewalls, Wi-Fi) Manage and optimise Microsoft 365, Azure AD, and on-prem / hybrid environments Oversee servers, virtualisation (e.g. Hyper-V/VMware), backup and disaster recovery Provide and escalate 2nd / 3rd Line support across hardware, software, and network issues Lead, mentor, and performance manage IT Service Desk Analysts Ensure security, patching, compliance, and best practice standards Drive continuous improvement and infrastructure resilience Experience Needed Background in network and systems infrastructure management Proven experience delivering 2nd / 3rd Line support Knowledge of Microsoft stack (M365, Azure AD, Windows Server) Experience with virtualisation, backup solutions, and endpoint management Confident leading and developing IT teams Full UK driving licence and access to own vehicle Package Up to £36,000 30 days holiday + Bank Holidays Christmas office closure Local Government Pension Scheme Free onsite parking Enhanced DBS and references required. Please get in touch as soon as possible as we have interview slots for next week!
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asaLevel1IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone,emailor chat. Trouble shoot and resolve basic technical problems related to hardware,softwareand network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintainaccuraterecords of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 03, 2026
Full time
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asaLevel1IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone,emailor chat. Trouble shoot and resolve basic technical problems related to hardware,softwareand network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintainaccuraterecords of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
First Line Support Waterlooville, England, United Kingdom (Hybrid) Service Desk Engineer (1st Line) Waterlooville (Hybrid) £28,000 + Benefits Full-time Includes occasional evenings/weekends (rota) The Role We're working with a growing IT services provider looking to add a customer-focused Service Desk Engineer to their team. This is a front-line support role, ideal for someone with experience in a structured Service Desk environment who enjoys delivering clear, consistent support and taking ownership of tickets from start to finish. You'll play a key role in ensuring a smooth and reliable IT service for end users, working within established processes and service frameworks. What's on Offer Competitive salary (£28,000) Hybrid working Pension & life assurance Private healthcare Generous holiday allowance + additional leave Training and development opportunities Supportive team environment Key Responsibilities Act as the first point of contact for IT support queries Manage and resolve 1st line incidents and service requests Log, categorise and update tickets accurately within the system Provide clear and professional communication to users throughout Escalate more complex issues to 2nd/3rd line teams where required Support user admin tasks (joiners, movers, leavers) Follow structured processes to maintain service consistency and quality What We're Looking For Experience in a Service Desk / Helpdesk role (ideally within an MSP or IT environment) Good knowledge of Microsoft 365 / Windows environments Experience using a ticketing system Understanding of basic networking concepts Strong communication skills and a calm, structured approach to troubleshooting Ability to follow processes and work within defined SLAs Desirable Exposure to ITIL or structured service environments Experience working in multi-site environments The Right Fit Reliable and consistent in delivery Customer-focused with a professional approach Comfortable working within structured processes Confident knowing when to escalate issues
May 03, 2026
Full time
First Line Support Waterlooville, England, United Kingdom (Hybrid) Service Desk Engineer (1st Line) Waterlooville (Hybrid) £28,000 + Benefits Full-time Includes occasional evenings/weekends (rota) The Role We're working with a growing IT services provider looking to add a customer-focused Service Desk Engineer to their team. This is a front-line support role, ideal for someone with experience in a structured Service Desk environment who enjoys delivering clear, consistent support and taking ownership of tickets from start to finish. You'll play a key role in ensuring a smooth and reliable IT service for end users, working within established processes and service frameworks. What's on Offer Competitive salary (£28,000) Hybrid working Pension & life assurance Private healthcare Generous holiday allowance + additional leave Training and development opportunities Supportive team environment Key Responsibilities Act as the first point of contact for IT support queries Manage and resolve 1st line incidents and service requests Log, categorise and update tickets accurately within the system Provide clear and professional communication to users throughout Escalate more complex issues to 2nd/3rd line teams where required Support user admin tasks (joiners, movers, leavers) Follow structured processes to maintain service consistency and quality What We're Looking For Experience in a Service Desk / Helpdesk role (ideally within an MSP or IT environment) Good knowledge of Microsoft 365 / Windows environments Experience using a ticketing system Understanding of basic networking concepts Strong communication skills and a calm, structured approach to troubleshooting Ability to follow processes and work within defined SLAs Desirable Exposure to ITIL or structured service environments Experience working in multi-site environments The Right Fit Reliable and consistent in delivery Customer-focused with a professional approach Comfortable working within structured processes Confident knowing when to escalate issues
M365 Engineer Location: London Hybrid Profectus Recruitment are working with a highly successful and growing financial services organisation to recruit an M365 Engineer. This is a fantastic opportunity to play a key role in shaping how Microsoft 365, Copilot, and Power Platform are safely and effectively adopted across the business. You will operate in a delivery and operational enablement role, ensuring platforms are scalable, secure, and fully supportable, enabling teams to innovate without introducing unmanaged risk. The Role Lead the rollout and adoption of Microsoft 365 Copilot in a controlled, secure manner Configure and manage Power Platform environments, policies, and governance Implement DLP policies and connector governance to ensure safe usage Strengthen SharePoint and M365 configuration, including permissions and sharing controls Establish monitoring, logging, and BAU support processes Provide 2nd and 3rd line support across M365 and Power Platform Work closely with security, risk, and audit teams to implement controls and evidence compliance Create clear documentation, runbooks, and operational standards Support AI and automation initiatives across the wider programme What We Are Looking For Strong experience administering Microsoft 365 in a production environment Solid understanding of identity, access, and permissions within M365 Hands-on experience with Power Platform governance, including DLP and connectors Experience delivering phased rollouts of new M365 capabilities Ability to work closely with security and risk teams in regulated environments Proven experience troubleshooting complex M365 or Power Platform issues Experience setting up BAU support models and transitioning from project to operations Desirable Experience Exposure to Microsoft Purview and information protection controls Experience with Microsoft 365 Copilot and associated governance Understanding of audit, monitoring, and logging within M365 Experience supporting user adoption and working with training or comms teams Why Join Work at the forefront of AI and automation within Microsoft 365 Be part of a forward-thinking, highly regulated environment where your work has real impact Collaborate with senior stakeholders across technology, security, and risk Opportunity to shape governance and best practice in a growing organisation If you are an experienced M365 Engineer looking to step into a role with real influence across AI, automation, and platform governance, please apply with your latest CV for immediate consideration.
May 03, 2026
Full time
M365 Engineer Location: London Hybrid Profectus Recruitment are working with a highly successful and growing financial services organisation to recruit an M365 Engineer. This is a fantastic opportunity to play a key role in shaping how Microsoft 365, Copilot, and Power Platform are safely and effectively adopted across the business. You will operate in a delivery and operational enablement role, ensuring platforms are scalable, secure, and fully supportable, enabling teams to innovate without introducing unmanaged risk. The Role Lead the rollout and adoption of Microsoft 365 Copilot in a controlled, secure manner Configure and manage Power Platform environments, policies, and governance Implement DLP policies and connector governance to ensure safe usage Strengthen SharePoint and M365 configuration, including permissions and sharing controls Establish monitoring, logging, and BAU support processes Provide 2nd and 3rd line support across M365 and Power Platform Work closely with security, risk, and audit teams to implement controls and evidence compliance Create clear documentation, runbooks, and operational standards Support AI and automation initiatives across the wider programme What We Are Looking For Strong experience administering Microsoft 365 in a production environment Solid understanding of identity, access, and permissions within M365 Hands-on experience with Power Platform governance, including DLP and connectors Experience delivering phased rollouts of new M365 capabilities Ability to work closely with security and risk teams in regulated environments Proven experience troubleshooting complex M365 or Power Platform issues Experience setting up BAU support models and transitioning from project to operations Desirable Experience Exposure to Microsoft Purview and information protection controls Experience with Microsoft 365 Copilot and associated governance Understanding of audit, monitoring, and logging within M365 Experience supporting user adoption and working with training or comms teams Why Join Work at the forefront of AI and automation within Microsoft 365 Be part of a forward-thinking, highly regulated environment where your work has real impact Collaborate with senior stakeholders across technology, security, and risk Opportunity to shape governance and best practice in a growing organisation If you are an experienced M365 Engineer looking to step into a role with real influence across AI, automation, and platform governance, please apply with your latest CV for immediate consideration.