Select how often (in days) to receive an alert: Job Duties and Responsibilities Manage Master Production Scheduling process and communication of latest customer volumes Supplier scheduling and control of freight expenditure, including 3rd Party Logistics providers Manage production planning in line with customer requirements Manage Raw Materials Stores including Goods Receiving and supply to manufacturing areas Oversee the use of Material Handling Equipment and the maintenance thereof. Stock accuracy including the deployment of cycle count checks achieving KPIs Ensure compliance with Quality System, Financial Audit requirements and customers' Materials Management requirements using standardized Work Instructions and Risk Assessments throughout the operation Reporting of Key Metrics including On Time Delivery, Inventory Levels, Sales Forecasts, PFEP status, Freight costs Using Continuous Improvement methodology to rationalize and develop business processes and to develop staff Deployment of pertinent safety rules and environmental regulations. Controlling costs within budgetary limits, generating savings, rationalizing inventory, and maximizing available working capital. As part of Management Team, support leadership to maximize productivity and profitability towards company objectives and KPIs. Plan and control material flow from external suppliers through to customer collection Management of external logistic providers. To expedite materials to ensure continuity of material flow to support production requirements. Scheduling of inbound material in line with build. Analysis of MRP reports - Requirements / exceptions / shortages / overdue items. Liaise with all appropriate internal departments to ensure adequate information interchange and communication flow. Ensure that goods are delivered on time and shipped out of the company in line with customer expectations using the most appropriate and efficient methods of packing, transport, etc. Support the buyer to conduct and manage the supplier(s) relationship within the cost, quality and delivery targets associated to inventory. Control and monitor special and additional freight costs. Work within a TS16949 / ISO 14001 environment and Participating in audits as required Actively promote and champion the use of best practice to ensure compliance with the organisation's policies and procedures. Update and maintain SAP master data as appropriate. Familiar with customs processes in line with latest regulation Ensure zero obsolescence on engineering changes or end of life programs Support New production introduction (NPI) for all logistics aspects Education and Qualifications Experience of leading and managing a Logistics / Supply Chain team within a fast moving operational environment, preferably educated to degree level or equivalent in Logistics. Degree educated Have a detailed understanding of MRP and inventory control/management systems and ERP (SAP) Strong analytical and problem solving skills Experience of lean manufacturing, kanban and kaizen continuous improvement or similar production tools. Strong inter-personal and communication skills Effective leadership ability, to organize, motivates and guide others. To be decisive, pro-active, and assertive. Proven ability to define and manage to auditable process standards Skills and Competencies Teamwork Work interdependently and work towards both personal and team goal and understand these goals are accomplished best by mutual support. Take ownership towards their role in the group. Achieving individual and team targets. Make a conscious effort to be honest, respectful and listen to colleagues views. Able to build trust and engage others. Can build or contribute to an inclusive team environment. Results Acts with initiative and urgency. Able to respond to KPI trends with action and development improvements Focused on delivery of effective operation and of meeting KPI targets. Problem solving Able to demonstrate good problem solving, good decision making and sound judgment. Shows a high degree of intellectual rigor during problem solving. Development Demonstrates ability to self-develop self. Shows evidence of continuous learning. Join our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.
Apr 07, 2026
Full time
Select how often (in days) to receive an alert: Job Duties and Responsibilities Manage Master Production Scheduling process and communication of latest customer volumes Supplier scheduling and control of freight expenditure, including 3rd Party Logistics providers Manage production planning in line with customer requirements Manage Raw Materials Stores including Goods Receiving and supply to manufacturing areas Oversee the use of Material Handling Equipment and the maintenance thereof. Stock accuracy including the deployment of cycle count checks achieving KPIs Ensure compliance with Quality System, Financial Audit requirements and customers' Materials Management requirements using standardized Work Instructions and Risk Assessments throughout the operation Reporting of Key Metrics including On Time Delivery, Inventory Levels, Sales Forecasts, PFEP status, Freight costs Using Continuous Improvement methodology to rationalize and develop business processes and to develop staff Deployment of pertinent safety rules and environmental regulations. Controlling costs within budgetary limits, generating savings, rationalizing inventory, and maximizing available working capital. As part of Management Team, support leadership to maximize productivity and profitability towards company objectives and KPIs. Plan and control material flow from external suppliers through to customer collection Management of external logistic providers. To expedite materials to ensure continuity of material flow to support production requirements. Scheduling of inbound material in line with build. Analysis of MRP reports - Requirements / exceptions / shortages / overdue items. Liaise with all appropriate internal departments to ensure adequate information interchange and communication flow. Ensure that goods are delivered on time and shipped out of the company in line with customer expectations using the most appropriate and efficient methods of packing, transport, etc. Support the buyer to conduct and manage the supplier(s) relationship within the cost, quality and delivery targets associated to inventory. Control and monitor special and additional freight costs. Work within a TS16949 / ISO 14001 environment and Participating in audits as required Actively promote and champion the use of best practice to ensure compliance with the organisation's policies and procedures. Update and maintain SAP master data as appropriate. Familiar with customs processes in line with latest regulation Ensure zero obsolescence on engineering changes or end of life programs Support New production introduction (NPI) for all logistics aspects Education and Qualifications Experience of leading and managing a Logistics / Supply Chain team within a fast moving operational environment, preferably educated to degree level or equivalent in Logistics. Degree educated Have a detailed understanding of MRP and inventory control/management systems and ERP (SAP) Strong analytical and problem solving skills Experience of lean manufacturing, kanban and kaizen continuous improvement or similar production tools. Strong inter-personal and communication skills Effective leadership ability, to organize, motivates and guide others. To be decisive, pro-active, and assertive. Proven ability to define and manage to auditable process standards Skills and Competencies Teamwork Work interdependently and work towards both personal and team goal and understand these goals are accomplished best by mutual support. Take ownership towards their role in the group. Achieving individual and team targets. Make a conscious effort to be honest, respectful and listen to colleagues views. Able to build trust and engage others. Can build or contribute to an inclusive team environment. Results Acts with initiative and urgency. Able to respond to KPI trends with action and development improvements Focused on delivery of effective operation and of meeting KPI targets. Problem solving Able to demonstrate good problem solving, good decision making and sound judgment. Shows a high degree of intellectual rigor during problem solving. Development Demonstrates ability to self-develop self. Shows evidence of continuous learning. Join our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.
Service Delivery Engineer We're looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you'll take ownership of service performance, reliability, and continuous improvement across customer environments. You'll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You'll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work alongside Account Managers and Sales teams to scope and support new opportunities Provide technical leadership across problem management and complex change activities What We're Looking For Essential Skills & Experience Strong 3rd Line / Infrastructure experience (3-5 years minimum) Experience in a Managed Services environment Expertise in networking technologies including: Juniper (Mist), Aruba, or Cisco (switching, routing, wireless) VLANs, DNS, DHCP, and certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX / virtualisation experience Network Access Control (Cisco ISE / Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials / ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS or SC)
Apr 07, 2026
Full time
Service Delivery Engineer We're looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you'll take ownership of service performance, reliability, and continuous improvement across customer environments. You'll act as a key technical escalation point, working closely with customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You'll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets are met Act as the final escalation point for complex incidents, providing advanced troubleshooting and resolution Collaborate with customers and internal teams to drive continuous service improvement Support onboarding and transition of new managed service customers, including setup of monitoring, connectivity, and management tools Review and manage network changes, ensuring compliance with logging, monitoring, and security standards Maintain accurate technical documentation, including diagrams and operational processes Work alongside Account Managers and Sales teams to scope and support new opportunities Provide technical leadership across problem management and complex change activities What We're Looking For Essential Skills & Experience Strong 3rd Line / Infrastructure experience (3-5 years minimum) Experience in a Managed Services environment Expertise in networking technologies including: Juniper (Mist), Aruba, or Cisco (switching, routing, wireless) VLANs, DNS, DHCP, and certificate services Firewalls (Fortinet, Cisco, Palo Alto, Check Point) ESX / virtualisation experience Network Access Control (Cisco ISE / Aruba ClearPass) Familiarity with ITSM tools (e.g. ServiceNow) Confident working directly with customers and senior stakeholders Desirable Cisco CCNP (or equivalent) ITIL v4 Foundation Knowledge of Cyber Essentials / ISO 27001 Experience with Infoblox DDI Experience managing change, problem, and major incidents Security clearance (BPSS or SC)
Job Title: IT Project Engineer Location: Chorley Salary: £35,000 - £45,000 We have an exciting opportunity for a IT Project Engineer / 3rd Line IT Support Engineer to join a growing, friendly and dynamic Managed Service Provider (MSP) who deliver support both remotely and in person to Businesses across the UK click apply for full job details
Apr 07, 2026
Full time
Job Title: IT Project Engineer Location: Chorley Salary: £35,000 - £45,000 We have an exciting opportunity for a IT Project Engineer / 3rd Line IT Support Engineer to join a growing, friendly and dynamic Managed Service Provider (MSP) who deliver support both remotely and in person to Businesses across the UK click apply for full job details
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (around 3 months) Based in Hitchin £14 - £15 per hour, 37.5 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months), based in Hitchin. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on !
Apr 07, 2026
Seasonal
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (around 3 months) Based in Hitchin £14 - £15 per hour, 37.5 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months), based in Hitchin. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on !
Overview Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States.Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! About the role We are seeking a Senior Software Engineer to work closely with peers across engineering, product, design and leadership to build high-quality products and features for the Deputy platform, delivering services to millions of users and businesses ranging from small and medium organisations to enterprise customers. This role can be worked predominantly remotely, however, you must be able to attend the office when required and support site visits as part of the role. Working independently to solve complex, highly ambiguous customer facing problems. Scope, specify, design, implement and deliver software solutions, applying modern industry best practices to deliver resilient, high performance, high-quality, and scalable systems and applications. Own the quality of your work by thoroughly testing your solutions, including writing automated tests. Collaborate with the engineering and cross-functional stakeholders to determine requirements and deliver complex problems. Write simple, efficient, self-documented modular high-quality code that follows best practices. Investigate debug and solve issues within a bounded context. Provide coaching to junior team members across the entire SDLC. Engage in technical discussion of solutions and process improvement through documentation, design reviews, pair programming, code review and technology discussions About you You are a skilful engineer with high standards and a passion for quality backed by 3+ years of related work experience. You are customer obsessed, always working to deliver solutions that give the best possible experience for customers. You show a bias for action, and have a demonstrated track record of delivering high quality, scalable, and fault tolerant software systems. You have strong computer science fundamentals: algorithms and data structures. You are programming language agnostic, but have some experience in Golang, PHP, Javascript. You have expertise in API design (REST & RPC) and its frameworks. Including using protobuf, gRPC, OpenAPI Experience with building service oriented architecture, microservices, and modern techniques and tools around it. Including using Docker, ECS, Lambda, SQS, Kinesis, etc Experience in a few persistence, storage and caching mechanisms. Including MySQL, Redis, DynamoDB, S3, etc You have experience embedding 3rd party software solutions into other platforms, providing a seamless experience for users. You build systems that include appropriate monitoring and observability; employing modern best practices for fault tolerance including but not Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long-term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Apr 07, 2026
Full time
Overview Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States.Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we're improving the world of work, one shift at a time, for 80% of the world's workforce: hourly workers. These are the dedicated employees who keep our world running - from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive - the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you're passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! About the role We are seeking a Senior Software Engineer to work closely with peers across engineering, product, design and leadership to build high-quality products and features for the Deputy platform, delivering services to millions of users and businesses ranging from small and medium organisations to enterprise customers. This role can be worked predominantly remotely, however, you must be able to attend the office when required and support site visits as part of the role. Working independently to solve complex, highly ambiguous customer facing problems. Scope, specify, design, implement and deliver software solutions, applying modern industry best practices to deliver resilient, high performance, high-quality, and scalable systems and applications. Own the quality of your work by thoroughly testing your solutions, including writing automated tests. Collaborate with the engineering and cross-functional stakeholders to determine requirements and deliver complex problems. Write simple, efficient, self-documented modular high-quality code that follows best practices. Investigate debug and solve issues within a bounded context. Provide coaching to junior team members across the entire SDLC. Engage in technical discussion of solutions and process improvement through documentation, design reviews, pair programming, code review and technology discussions About you You are a skilful engineer with high standards and a passion for quality backed by 3+ years of related work experience. You are customer obsessed, always working to deliver solutions that give the best possible experience for customers. You show a bias for action, and have a demonstrated track record of delivering high quality, scalable, and fault tolerant software systems. You have strong computer science fundamentals: algorithms and data structures. You are programming language agnostic, but have some experience in Golang, PHP, Javascript. You have expertise in API design (REST & RPC) and its frameworks. Including using protobuf, gRPC, OpenAPI Experience with building service oriented architecture, microservices, and modern techniques and tools around it. Including using Docker, ECS, Lambda, SQS, Kinesis, etc Experience in a few persistence, storage and caching mechanisms. Including MySQL, Redis, DynamoDB, S3, etc You have experience embedding 3rd party software solutions into other platforms, providing a seamless experience for users. You build systems that include appropriate monitoring and observability; employing modern best practices for fault tolerance including but not Employee Perks Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) Work from home stipend to help you get set up and succeed from home Benefit from our employee pension matching programme Access private health and dental insurance Take paid parental leave to support you and your family Enjoy additional leave days - including study assistance, celebration days and volunteering 25 days' holiday plus bank holidays Feel secure with our income protection scheme for long-term absence due to illness or injury Get involved with our global working groups; designed for collaboration, belonging and connection Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
University of Newcastle
Newcastle Upon Tyne, Tyne And Wear
The University of Newcastle is excited to invite applications for the role of Dean and Head of School of Science - a pivotal leadership opportunity at a time of growth, innovation, and renewed ambition. Formed in January 2026 through the unification of the School of Psychological Sciences and the School of Environmental and Life Sciences, the School of Science is a dynamic and forward looking academic community within the College of Engineering, Science and Environment. It brings together eight vibrant disciplines - Biological Science, Chemistry, Earth Science, Environmental Science and Management, Food Science and Human Nutrition, Geography and Environmental Studies, Physics and Psychology - creating a rich environment for interdisciplinary collaboration and discovery. The School is home to high impact, industry connected research and enjoys a strong global reputation for excellence. Its researchers are nationally and internationally recognised, and its programs are highly regarded and in demand. The School hosts three stand alone research centres - the Global Innovative Centre for Advanced Nanomaterials (GICAN), the Global Centre for Environmental Remediation (GCER), and the Centre for Organic Electronics (COE) - each contributing to cutting edge research and real world impact. With a commitment to outstanding teaching and transformative student experiences, the School of Science is poised for an exciting next chapter. The Dean and Head of School role offers a rare opportunity to shape that future. It is a multifaceted, people centred leadership position with significant influence across strategy, operations, program quality, accreditation, and culture. The successful candidate will champion the School's development, foster innovation, and build a contemporary, future ready school that tackles global challenges and drives excellence in teaching, research, and impact. As a key member of the College Executive, the Dean and Head of School will help steer the direction of science education and research at Newcastle, uniting a diverse academic community around a shared vision. Based at the Callaghan campus and working across regional locations, the role offers the chance to make a meaningful contribution to science education nationally - with a strong commitment to supporting the needs of regional and rural communities. Key Requirements A doctoral qualification in a science discipline. Demonstrated ability to provide academic leadership and operational management in a complex environment. Experience working across disciplines within science fields. A proven record of securing external research funding and advancing research outcomes. A strong profile of scholarly achievement and recognised contributions to science education. Proven ability to build strong partnerships with industry, government, and research organisations. Outstanding communication, interpersonal, and people leadership skills. Closing date: Friday, 3rd April at 11.59pm AEDT The University of Newcastle will be supported in its search for this appointment by the executive search firm The Insight Group. If you wish to discuss this role further in confidence and to submit your application please contact us by phone: , or email: .
Apr 07, 2026
Full time
The University of Newcastle is excited to invite applications for the role of Dean and Head of School of Science - a pivotal leadership opportunity at a time of growth, innovation, and renewed ambition. Formed in January 2026 through the unification of the School of Psychological Sciences and the School of Environmental and Life Sciences, the School of Science is a dynamic and forward looking academic community within the College of Engineering, Science and Environment. It brings together eight vibrant disciplines - Biological Science, Chemistry, Earth Science, Environmental Science and Management, Food Science and Human Nutrition, Geography and Environmental Studies, Physics and Psychology - creating a rich environment for interdisciplinary collaboration and discovery. The School is home to high impact, industry connected research and enjoys a strong global reputation for excellence. Its researchers are nationally and internationally recognised, and its programs are highly regarded and in demand. The School hosts three stand alone research centres - the Global Innovative Centre for Advanced Nanomaterials (GICAN), the Global Centre for Environmental Remediation (GCER), and the Centre for Organic Electronics (COE) - each contributing to cutting edge research and real world impact. With a commitment to outstanding teaching and transformative student experiences, the School of Science is poised for an exciting next chapter. The Dean and Head of School role offers a rare opportunity to shape that future. It is a multifaceted, people centred leadership position with significant influence across strategy, operations, program quality, accreditation, and culture. The successful candidate will champion the School's development, foster innovation, and build a contemporary, future ready school that tackles global challenges and drives excellence in teaching, research, and impact. As a key member of the College Executive, the Dean and Head of School will help steer the direction of science education and research at Newcastle, uniting a diverse academic community around a shared vision. Based at the Callaghan campus and working across regional locations, the role offers the chance to make a meaningful contribution to science education nationally - with a strong commitment to supporting the needs of regional and rural communities. Key Requirements A doctoral qualification in a science discipline. Demonstrated ability to provide academic leadership and operational management in a complex environment. Experience working across disciplines within science fields. A proven record of securing external research funding and advancing research outcomes. A strong profile of scholarly achievement and recognised contributions to science education. Proven ability to build strong partnerships with industry, government, and research organisations. Outstanding communication, interpersonal, and people leadership skills. Closing date: Friday, 3rd April at 11.59pm AEDT The University of Newcastle will be supported in its search for this appointment by the executive search firm The Insight Group. If you wish to discuss this role further in confidence and to submit your application please contact us by phone: , or email: .
Do you want to join one of the most technical design consultancies in Scotland? Can you produce high calibre models and drawings? Are you experienced on infrastructure projects? Then join COWI, to be outstanding together. Create Solutions that will enable a better tomorrow Toenhance our Digital Delivery team, we are looking for a Principal BIM Lead to join us. Working in our Glasgow office, you'll be providing advice and support to internal and external supply chain/stakeholders and enforce consistent and compliant use of Digital Tools to align with or inform the production of Exchange Information Requirements and BIM Execution Plans. Developing, Updating or maintaining software interfaces between project, client and 3rd party systems. Your key responsibilities will be: Driving the production and delivery of high-quality 3D models and 2D drawings in accordance with COWI's standards and any project-specific standards agreed with our clients. Supporting the delivery of/developing detailed multi-disciplinary models, knowledge of Asset Tagging required, as well as the development of families/component libraries. Implementing/running the coordination of multidisciplinary teams by ensuring models are fully integrated. Assisting discipline leads by providing technical support and expertise throughout project lifecycles. Implementing/running automated scripts and tools to enhance workflows and improve project efficiency. Assisting and advising on and ensuring projects are set-up effectively with respect to software, tools, and processes. Taking an engaged approach in training and developing colleagues across the business and junior members of the Digital Delivery Discipline Team, ensuring their advancement and skill-building on various projects, as well as acting as a Key Specialist and perform a lead role across Teams and Projects. Providing key specialist support to the Discipline Management Team in the development of internal Processes. Maintaining a positive and enthusiastic attitude towards checking and a business-mindset towards quality. On top of that, you'll have: Previous experience of supporting projects within the digital production, compliance and handover stages. Experience in coordinating with multidisciplinary teams and integrating designs. Knowledge of programming languages and visual programming: Python, C#, Dynamo, Grasshopper etc. Implementation and oversight of the above in projects. Experience with implementing/overseeing the use of interfacing software for clash avoidance, clash detection and coordination activities. Experience of working with Common Data Environments (CDE) specifically ProjectWise and Autodesk Construction Cloud (ACC). Extensive experience and comprehensive understanding of working with and the application of multiple software platforms (including Revit, Tekla and/or Bentley OpenBuildings Designer) on UK infrastructure projects, especially in in a multi-disciplinary environment. An HNC or higher education in Civil Engineering or a related field and Professionally Qualified to EngTech (MICE or TMIET). Enhanced communication skills and the ability to work collaboratively with engineers, discipline leads, and project managers. Demonstrable experience of working with the Information Management Initiative IMI (formerly the UK BIM Framework - delivering Projects using the framework provided by ISO19650) and working in UK BIM Project Delivery Roles. Thought leader, with a drive and vision to support COWI UK on its digital delivery journey resulting in consistent and efficient project outcomes that meet client needs. A place to work and so much more At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers. We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home. With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer: To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you and your immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Got more questions? If you have any unanswered questions about the role or what we have to offer, please reach out to Ciaran Gilfedderat . Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer. COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Apr 07, 2026
Full time
Do you want to join one of the most technical design consultancies in Scotland? Can you produce high calibre models and drawings? Are you experienced on infrastructure projects? Then join COWI, to be outstanding together. Create Solutions that will enable a better tomorrow Toenhance our Digital Delivery team, we are looking for a Principal BIM Lead to join us. Working in our Glasgow office, you'll be providing advice and support to internal and external supply chain/stakeholders and enforce consistent and compliant use of Digital Tools to align with or inform the production of Exchange Information Requirements and BIM Execution Plans. Developing, Updating or maintaining software interfaces between project, client and 3rd party systems. Your key responsibilities will be: Driving the production and delivery of high-quality 3D models and 2D drawings in accordance with COWI's standards and any project-specific standards agreed with our clients. Supporting the delivery of/developing detailed multi-disciplinary models, knowledge of Asset Tagging required, as well as the development of families/component libraries. Implementing/running the coordination of multidisciplinary teams by ensuring models are fully integrated. Assisting discipline leads by providing technical support and expertise throughout project lifecycles. Implementing/running automated scripts and tools to enhance workflows and improve project efficiency. Assisting and advising on and ensuring projects are set-up effectively with respect to software, tools, and processes. Taking an engaged approach in training and developing colleagues across the business and junior members of the Digital Delivery Discipline Team, ensuring their advancement and skill-building on various projects, as well as acting as a Key Specialist and perform a lead role across Teams and Projects. Providing key specialist support to the Discipline Management Team in the development of internal Processes. Maintaining a positive and enthusiastic attitude towards checking and a business-mindset towards quality. On top of that, you'll have: Previous experience of supporting projects within the digital production, compliance and handover stages. Experience in coordinating with multidisciplinary teams and integrating designs. Knowledge of programming languages and visual programming: Python, C#, Dynamo, Grasshopper etc. Implementation and oversight of the above in projects. Experience with implementing/overseeing the use of interfacing software for clash avoidance, clash detection and coordination activities. Experience of working with Common Data Environments (CDE) specifically ProjectWise and Autodesk Construction Cloud (ACC). Extensive experience and comprehensive understanding of working with and the application of multiple software platforms (including Revit, Tekla and/or Bentley OpenBuildings Designer) on UK infrastructure projects, especially in in a multi-disciplinary environment. An HNC or higher education in Civil Engineering or a related field and Professionally Qualified to EngTech (MICE or TMIET). Enhanced communication skills and the ability to work collaboratively with engineers, discipline leads, and project managers. Demonstrable experience of working with the Information Management Initiative IMI (formerly the UK BIM Framework - delivering Projects using the framework provided by ISO19650) and working in UK BIM Project Delivery Roles. Thought leader, with a drive and vision to support COWI UK on its digital delivery journey resulting in consistent and efficient project outcomes that meet client needs. A place to work and so much more At COWI, we work together with our customers to shape a sustainable and liveable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead by example by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers. We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home. With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer: To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you and your immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Got more questions? If you have any unanswered questions about the role or what we have to offer, please reach out to Ciaran Gilfedderat . Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer. COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Consultant Industry: Financial Services, Comms, Media & Telco, Health & Public Services Location: London, Manchester, Edinburgh Mobility: Up to 100% Career Level: Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. Our mission is to drive industry and enterprise re-invention, powered by Technology and Data. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target architectures, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage and create 360 value for our clients. Our research-based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an enterprise architect will include: Assessing the impact of the business strategy on the enterprise architecture, including organisation, applications, data, infrastructure, and operations Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate need for change in enterprise architecture Co-creating a client's Enterprise Architecture vision, strategy, and roadmap, ensuring it aligns with business objectives Developing recommendations and translating them into actionable roadmaps for complex and large technology environments using Lean and Agile enterprise principles Supporting the creation of Enterprise Architecture blueprints, demonstrating the e2e technology landscape including applications, integrations, and data Conducting end-to-end vendor assessments across technology, vendor and or data platforms Working between the business and technology client & 3rd party stakeholders to effectivity formulate communicate and conclude key architectural decisions Providing EA governance to clients throughout their transformation programme to ensure that new initiatives comply with the set guidelines, without jeopardising business objectives Support in designing and governing enterprise data platform capabilities including integration and automation Supporting the creation of Enterprise Architecture Operating model definition and implementation roadmaps Completing Enterprise Architecture maturity assessment on behalf of clients Support in designing and governing enterprise AI platform capabilities
Apr 07, 2026
Full time
Job Description Role: Technology, Strategy & Advisory, Enterprise Architect Consultant Industry: Financial Services, Comms, Media & Telco, Health & Public Services Location: London, Manchester, Edinburgh Mobility: Up to 100% Career Level: Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Do you enjoy using innovation, and the latest technologies to solve challenges and realise business goals? Do you enjoy working at the intersection of business and technology, where you're engaging with senior clients, engineers and architects on a daily basis? Are you a critical thinker that is keen to continue exploring the untouched capabilities of technologies such as Cloud, Big Data, AI and Robotics, and how they can be architected into client's landscapes to help them achieve their strategic goals? Joining the team means becoming part of a community of Enterprise Architects that serve Accenture's clients with the best and brightest insights regarding business and technology architecture. Our mission is to drive industry and enterprise re-invention, powered by Technology and Data. Our values include challenging our clients' norms, building trusted relationships, and embracing diversity as a source of creativity and inspiration. We collaborate closely with experts globally to bring the best to our clients every day and stay relevant to their changing needs. Our teams are changing businesses every day using deep industry insights, technology knowledge and innovative ideas. Positioned at the intersection of business, technology and industry, we devise creative new strategies and target architectures, based on trends, insights and data. With an eye for competitive advantage, digital disruption, operating models, and the future workforce, we take on the challenge of designing and implementing transformative business solutions, using the technology to drive business advantage and create 360 value for our clients. Our research-based advice and situational analyses enable our clients to act with speed and confidence. Your responsibilities as an enterprise architect will include: Assessing the impact of the business strategy on the enterprise architecture, including organisation, applications, data, infrastructure, and operations Staying abreast of industry dynamics and the impact of trends on an organisation, to identify and formulate need for change in enterprise architecture Co-creating a client's Enterprise Architecture vision, strategy, and roadmap, ensuring it aligns with business objectives Developing recommendations and translating them into actionable roadmaps for complex and large technology environments using Lean and Agile enterprise principles Supporting the creation of Enterprise Architecture blueprints, demonstrating the e2e technology landscape including applications, integrations, and data Conducting end-to-end vendor assessments across technology, vendor and or data platforms Working between the business and technology client & 3rd party stakeholders to effectivity formulate communicate and conclude key architectural decisions Providing EA governance to clients throughout their transformation programme to ensure that new initiatives comply with the set guidelines, without jeopardising business objectives Support in designing and governing enterprise data platform capabilities including integration and automation Supporting the creation of Enterprise Architecture Operating model definition and implementation roadmaps Completing Enterprise Architecture maturity assessment on behalf of clients Support in designing and governing enterprise AI platform capabilities
Location: St Paul's, London, United Kingdom ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. The Logistics Stores Supervisoris required to work within and lead a team of hardware engineers carrying out logistics / stores activities at Onnec client sites. The work will include all types of stores and logistics activities. The position will be site based as required and reports to the Stores Campus Supervisor. The role involves interaction with internal peers, team leaders, supervisors, and the Service Delivery Manager, as well as external client end-users, client IT staff, and third-party vendors. What you'll be doing as our Logistics Stores Supervisor: Lead and supervise onsite logistics and stores operations at client locations Manage and support a team of Logistics Engineers, allocating workload to meet SLAs Oversee goods in/out, stock control, inventory tracking, and asset lifecycle management Ensure secure handling, storage, labelling, transfer, and disposal of IT equipment (including HDD/media and e-waste) Coordinate deliveries, collections, spares dispatch, and supplier engagement Maintain accurate records across asset management systems, scanners, and SharePoint trackers Plan and schedule logistics activities supporting BAU operations and project-based work Ensure full compliance with health & safety, quality standards, and client procedures Escalate risks, issues, and priorities to management where requiredProduce operational reports, documentation, timesheets, and updates Act as a key point of contact for clients, internal teams, and third-party vendors What you'll bring; Proven experience supervising logistics, stores, or asset management operations within an IT or technology environment Strong understanding of inventory control, asset tracking, and secure equipment handling Experience working with asset management and ticketing systems Confident team leadership skills, including task allocation and performance support High attention to detail with a logical and methodical approach to work Ability to manage multiple priorities and work to tight deadlines Strong communication skills and confidence working with clients and stakeholders Solid understanding of health & safety and quality compliance Comfortable working independently as well as part of a wider service delivery team What we're looking for in our Logistics Stores Supervisor: Relevant experience working in banking IT environment. Relevant experience working in a office environment (IT Hardware deployment). Self-starter, organized, detailed-oriented with good communication skills and ability to work independently as well as part of a team. Prioritization skills and multitasking ability. Ability to work under pressure. Expert knowledge of Asset Management Systems Expert knowledge of Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve / sign off training modules. Ability to lead / supervise shift activities. Ability to lead / supervise special projects from design through to handover. Satisfactory completion of all Internal and Client Training Courses. Experienced Service Delivery professional Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and project delivery disciplines. Leadership and people management skills Effectively deliver/manage Staff Management including recruitment, mentoring, training, target setting and performance assessment. Experience of managing 3rd parties and 3rd party delivered services Be an ambassador for Onnec Managed Services, working across the business to provide effective communication and build relationships with other teams to ensure effective dialogue and cooperation between departments. Preferred but not Essential Previous training / qualifications within Information Technology field. Having a knowledge and understanding of SNOW would be an advantage Information Technology Infrastructure Library - Foundation & Expert (ITIL ) If you feel you have the required skills and experience, click apply now to be considered as our Logistics Stores Supervisor - we'd love to hear from you!
Apr 07, 2026
Full time
Location: St Paul's, London, United Kingdom ONNEC Group are a leading independent technology partner and global integrator, with over 30 years experience, and a 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere. From structured cabling to managed services, our end-to-end services give infrastructure that can be completely replied on. Design. Build. Deploy. Optimise. We offer a complete solution for business connectivity. We are a rapidly growing organisation and finding and retaining the highest calibre of people is fundamental to us for the success of our business, we work hard to create a challenging, supportive and satisfying working environment for all our employees. ONNEC has successfully achieved the Investors in Diversity Foundational Award for our commitment to equality, diversity and inclusion in the workplace. The Logistics Stores Supervisoris required to work within and lead a team of hardware engineers carrying out logistics / stores activities at Onnec client sites. The work will include all types of stores and logistics activities. The position will be site based as required and reports to the Stores Campus Supervisor. The role involves interaction with internal peers, team leaders, supervisors, and the Service Delivery Manager, as well as external client end-users, client IT staff, and third-party vendors. What you'll be doing as our Logistics Stores Supervisor: Lead and supervise onsite logistics and stores operations at client locations Manage and support a team of Logistics Engineers, allocating workload to meet SLAs Oversee goods in/out, stock control, inventory tracking, and asset lifecycle management Ensure secure handling, storage, labelling, transfer, and disposal of IT equipment (including HDD/media and e-waste) Coordinate deliveries, collections, spares dispatch, and supplier engagement Maintain accurate records across asset management systems, scanners, and SharePoint trackers Plan and schedule logistics activities supporting BAU operations and project-based work Ensure full compliance with health & safety, quality standards, and client procedures Escalate risks, issues, and priorities to management where requiredProduce operational reports, documentation, timesheets, and updates Act as a key point of contact for clients, internal teams, and third-party vendors What you'll bring; Proven experience supervising logistics, stores, or asset management operations within an IT or technology environment Strong understanding of inventory control, asset tracking, and secure equipment handling Experience working with asset management and ticketing systems Confident team leadership skills, including task allocation and performance support High attention to detail with a logical and methodical approach to work Ability to manage multiple priorities and work to tight deadlines Strong communication skills and confidence working with clients and stakeholders Solid understanding of health & safety and quality compliance Comfortable working independently as well as part of a wider service delivery team What we're looking for in our Logistics Stores Supervisor: Relevant experience working in banking IT environment. Relevant experience working in a office environment (IT Hardware deployment). Self-starter, organized, detailed-oriented with good communication skills and ability to work independently as well as part of a team. Prioritization skills and multitasking ability. Ability to work under pressure. Expert knowledge of Asset Management Systems Expert knowledge of Ticketing Systems Expert understanding of complex change management and service delivery processes. Ability to mentor and train new starters on all systems, processes and procedures. Ability to approve / sign off training modules. Ability to lead / supervise shift activities. Ability to lead / supervise special projects from design through to handover. Satisfactory completion of all Internal and Client Training Courses. Experienced Service Delivery professional Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and project delivery disciplines. Leadership and people management skills Effectively deliver/manage Staff Management including recruitment, mentoring, training, target setting and performance assessment. Experience of managing 3rd parties and 3rd party delivered services Be an ambassador for Onnec Managed Services, working across the business to provide effective communication and build relationships with other teams to ensure effective dialogue and cooperation between departments. Preferred but not Essential Previous training / qualifications within Information Technology field. Having a knowledge and understanding of SNOW would be an advantage Information Technology Infrastructure Library - Foundation & Expert (ITIL ) If you feel you have the required skills and experience, click apply now to be considered as our Logistics Stores Supervisor - we'd love to hear from you!
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Transport Shift Manager c£35.8k + Benefits Nottinghamshire Our client is a niche 3PL, with a core blue chip client base. Due to an unprecedented growth, we are delighted to assist them in their search for a Transport Shift Manager at their site in Newark, Nottinghamshire on a 4on, 4off basis (rotating days and nights - 6 week cycle). Reporting into the Operations Manager, you will be responsible for the day to day running of a busy Transport contract, managing some 100 Drivers across a fleet of 65 Units. Main Responsibilities as Transport Shift Manager: Ensure the planned number of fleet (Tractors and Trailers) and drivers are all available to complete efficient delivery plan. Planning units first not drivers. Deputise for Operations Clerk out of their core hours - Brief and debrief of drivers to ensure all drivers are 'signed off' for work and that all debrief information is captured and inputted into the correct system in a timely manner. Escalate any deviance to plan to the Operations Manager. Ensure POD's are collected daily and that justification for any late POD's returning to maintain contractual KPI. Adhere to plan through Load List allocation, Special Bookings and daily management. Management & communication of all 3rd Party Load list bookings. Follow the planned maintenance schedule through implementation of the Delivery plan to ensure company's fleet remains fully compliant whilst delivering operational efficiency, enabling all equipment to be maintained in the most cost-effective way and in line with the business O licence under takings. Daily management & control of non-core resource i.e. Agency, Internal Support, Sub Contraction to adhere and achieve trunking requirements, in line with execution of delivery plan. Escalation of any shortfall of resource to Transport Manager and Operations Manager. Be the point of contact & escalation for out of hours Customer Service enquires. Consistently strive to improve contract transport performance and suggest ways to do this with minimum impact to costs and the operation. Recording and actioning of defects or breakdowns in absence of Fleet Admin. Deputise in absence of Transport Planner Ideal Candidate for the role of Transport Shift Manager: Previous Transport management experience in a similar operational environment Well versed in Driver WTD Hours Excellent People Management and Communication skills This is an exciting time to join one of the UK's fastest growing 3PLs with exciting plans for the future. Apply now for immediate consideration. Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive. co. uk
Apr 07, 2026
Full time
Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Transport Shift Manager c£35.8k + Benefits Nottinghamshire Our client is a niche 3PL, with a core blue chip client base. Due to an unprecedented growth, we are delighted to assist them in their search for a Transport Shift Manager at their site in Newark, Nottinghamshire on a 4on, 4off basis (rotating days and nights - 6 week cycle). Reporting into the Operations Manager, you will be responsible for the day to day running of a busy Transport contract, managing some 100 Drivers across a fleet of 65 Units. Main Responsibilities as Transport Shift Manager: Ensure the planned number of fleet (Tractors and Trailers) and drivers are all available to complete efficient delivery plan. Planning units first not drivers. Deputise for Operations Clerk out of their core hours - Brief and debrief of drivers to ensure all drivers are 'signed off' for work and that all debrief information is captured and inputted into the correct system in a timely manner. Escalate any deviance to plan to the Operations Manager. Ensure POD's are collected daily and that justification for any late POD's returning to maintain contractual KPI. Adhere to plan through Load List allocation, Special Bookings and daily management. Management & communication of all 3rd Party Load list bookings. Follow the planned maintenance schedule through implementation of the Delivery plan to ensure company's fleet remains fully compliant whilst delivering operational efficiency, enabling all equipment to be maintained in the most cost-effective way and in line with the business O licence under takings. Daily management & control of non-core resource i.e. Agency, Internal Support, Sub Contraction to adhere and achieve trunking requirements, in line with execution of delivery plan. Escalation of any shortfall of resource to Transport Manager and Operations Manager. Be the point of contact & escalation for out of hours Customer Service enquires. Consistently strive to improve contract transport performance and suggest ways to do this with minimum impact to costs and the operation. Recording and actioning of defects or breakdowns in absence of Fleet Admin. Deputise in absence of Transport Planner Ideal Candidate for the role of Transport Shift Manager: Previous Transport management experience in a similar operational environment Well versed in Driver WTD Hours Excellent People Management and Communication skills This is an exciting time to join one of the UK's fastest growing 3PLs with exciting plans for the future. Apply now for immediate consideration. Strive Supply Chain Limited & associated businesses acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive. co. uk
Senior Data Scientist page is loaded Senior Data Scientistremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R Job Type: Permanent Build a brilliant future with Hiscox Position: Senior Data Scientist Reporting to: Lead Data Scientist Location: London Type: PermanentAs a Senior Data Scientist at Hiscox, you will take on a high-impact role, acting as a critical thinker and problem solver for the business. You'll apply your core technical skills and innovative thinking to tackle complex challenges, identify opportunities, and help shape data-driven decision-making across the London Market.You'll operate across a wide variety of business functions, managing multiple priorities and delivering both ad hoc analysis and predictive/prescriptive models. Your work will contribute directly to building Hiscox's data culture and enabling evidence-based decisions in a fast-paced, evolving environment. Communicating the business value of your analytical solutions to stakeholders will be a key part of your role.You'll be part of an award-winning team, recognised for its pioneering collaboration with Google to deliver the market's first AI-enhanced lead underwriting solution. This achievement reflects the team's commitment to innovation, impact, and excellence in applying data science to real-world insurance challenges.As a Data Scientist, you'll work within a wider technical team whose efforts span multiple business functions, bringing a multi-disciplinary approach to problem solving and analysis. Key Responsibilities: Leveraging industry standards, past experience, emerging methodologies and empirical research to develop critical inputs to business information and helping business leaders develop innovative approaches to driving their business. Working on the end-to-end data solution including understanding complex business challenges, designing scientific solutions, working with large and small data sets (including 3rd party and internal data of a wide variety), using cutting-edge machine learning or statistical modelling techniques to derive insights Work collaboratively with data scientists, data engineers and other technical people including pricing and underwriting teams in order to help support maturation of analytics practice within the organisation. Work closely with other members of the data and analytics community at Hiscox, contributing to delivering value though the use of a range of analytics techniques. Person Specification: Degree in a STEM or closely related field or equivalent experience. A further degree is a plus. Deep data science experience with a history of influencing decisions and delivering solutions that create tangible business value. Experience of data science in finance or insurance is an advantage but not required. Ability to conduct high quality research in a suitably timely manner working in both independently and in small teams as required by the task. Familiarity with version control, agile working and other IT delivery tools is required Skills : Experience in developing predictive and prescriptive analysis (predictive modelling, machine learning or data mining) used to draw key business insights and clearly articulate findings for target audience. Experience with analytical tools / programming languages and databases (for example: Python, R, SQL). Experience with large language models and prompting, GCP experience is a plus. Interest in a variety of machine learning techniques from simple linear models and random forests to deep learning. A particular interest in natural language processing or machine vision. A strong grasp of foundational statistics is essential. Experience working both in small teams and independently on analytics projects. Strong verbal and written communications skills and effective presentation skills. This is absolutely essential since you will have a lot of exposure to different internal stakeholders. Willingness to learn best practice in software development. Knowledge of insurance is an advantage but not essential. Apply now for further information Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
Apr 06, 2026
Full time
Senior Data Scientist page is loaded Senior Data Scientistremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R Job Type: Permanent Build a brilliant future with Hiscox Position: Senior Data Scientist Reporting to: Lead Data Scientist Location: London Type: PermanentAs a Senior Data Scientist at Hiscox, you will take on a high-impact role, acting as a critical thinker and problem solver for the business. You'll apply your core technical skills and innovative thinking to tackle complex challenges, identify opportunities, and help shape data-driven decision-making across the London Market.You'll operate across a wide variety of business functions, managing multiple priorities and delivering both ad hoc analysis and predictive/prescriptive models. Your work will contribute directly to building Hiscox's data culture and enabling evidence-based decisions in a fast-paced, evolving environment. Communicating the business value of your analytical solutions to stakeholders will be a key part of your role.You'll be part of an award-winning team, recognised for its pioneering collaboration with Google to deliver the market's first AI-enhanced lead underwriting solution. This achievement reflects the team's commitment to innovation, impact, and excellence in applying data science to real-world insurance challenges.As a Data Scientist, you'll work within a wider technical team whose efforts span multiple business functions, bringing a multi-disciplinary approach to problem solving and analysis. Key Responsibilities: Leveraging industry standards, past experience, emerging methodologies and empirical research to develop critical inputs to business information and helping business leaders develop innovative approaches to driving their business. Working on the end-to-end data solution including understanding complex business challenges, designing scientific solutions, working with large and small data sets (including 3rd party and internal data of a wide variety), using cutting-edge machine learning or statistical modelling techniques to derive insights Work collaboratively with data scientists, data engineers and other technical people including pricing and underwriting teams in order to help support maturation of analytics practice within the organisation. Work closely with other members of the data and analytics community at Hiscox, contributing to delivering value though the use of a range of analytics techniques. Person Specification: Degree in a STEM or closely related field or equivalent experience. A further degree is a plus. Deep data science experience with a history of influencing decisions and delivering solutions that create tangible business value. Experience of data science in finance or insurance is an advantage but not required. Ability to conduct high quality research in a suitably timely manner working in both independently and in small teams as required by the task. Familiarity with version control, agile working and other IT delivery tools is required Skills : Experience in developing predictive and prescriptive analysis (predictive modelling, machine learning or data mining) used to draw key business insights and clearly articulate findings for target audience. Experience with analytical tools / programming languages and databases (for example: Python, R, SQL). Experience with large language models and prompting, GCP experience is a plus. Interest in a variety of machine learning techniques from simple linear models and random forests to deep learning. A particular interest in natural language processing or machine vision. A strong grasp of foundational statistics is essential. Experience working both in small teams and independently on analytics projects. Strong verbal and written communications skills and effective presentation skills. This is absolutely essential since you will have a lot of exposure to different internal stakeholders. Willingness to learn best practice in software development. Knowledge of insurance is an advantage but not essential. Apply now for further information Work with amazing people and be part of a unique culture If you want to help build a brilliant future; work with amazing people; be part of a unique company culture; and, of course, enjoy great employee benefits that take care of your mental and physical wellbeing, come and join us.
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Stratford £28,000 - £31,000 per annum DOE Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Stratford. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now!
Apr 06, 2026
Full time
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Stratford £28,000 - £31,000 per annum DOE Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Stratford. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now!
Career Opportunities with DaySmart Software Careers At DaySmart Software Current job opportunities are posted here as they become available. Strategic Enterprise Customer Success Manager (TeamUp UK) TeamUp is a leading fitness management platform that empowers studios, gyms, and trainers to deliver world-class group fitness experiences. Trusted by thousands of fitness businesses around the world, TeamUp simplifies day-to-day operations through an intuitive, all-in-one solution. Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. You'll be responsible for ensuring long-term satisfaction, driving feature adoption, identifying expansion opportunities, and helping enterprise clients get maximum value from the platform. This role is ideal for someone excited about both relationship management and commercial outcomes - someone who is proactive, strategic, and ready to help shape the future of Enterprise Customer Success at TeamUp. What You'll Be Doing You'll be one of the teammates helping build TeamUp's reputation by delivering truly exceptional customer experiences - not just during onboarding but across the entire lifecycle. Your Schedule: Monday-Friday, 9am-5:30pm UK Occasional weekend and holiday coverage if required Account Management & Relationship Building Serve as the main point of contact for a portfolio of high-value enterprise accounts and partners. Build strong, trust-based relationships that ensure long-term satisfaction and loyalty. Conduct regular check-ins to assess goals, identify risks, and proactively drive success. Upsell, Expansion & Revenue Growth Identify upsell and expansion opportunities by deeply understanding client needs. Work with expansion team and 3rd party vendors to share feedback and customer sentiment. Recommend and position relevant upgrades, features, and add-ons that increase account value. Manage enterprise level contract renewals and price increases Meet and exceed quarterly upsell and revenue targets. Feature Adoption & Platform Engagement Introduce new features and services to enterprise clients through proactive outreach. Encourage product usage and adoption to drive measurable customer outcomes. Monitor account health and usage patterns to ensure strong engagement. Retention & Customer Success Identify churn risks early and develop tailored plans to re-engage and retain accounts. Provide strategic guidance that aligns TeamUp's capabilities with each client's business goals. Recommend enhancements or improvements based on gaps in support or product workflows. Manage ongoing email, chat, and phone communication with clients. Provide timely, effective resolutions to client questions or issues. Collaborate with support or product teams to elevate more complex challenges. Reporting & Insights Track key metrics such as account health, churn risk, product adoption, and upsell pipeline. Provide regular internal reports and insights on customer needs and performance trends. Serve as the internal voice of the customer during product discussions. Cross-Functional Collaboration Partner with product, success, data, and engineering teams to deliver a cohesive customer experience. Share actionable feedback, patterns, and feature ideas internally. Manage and maintain expectations for enterprise level requests and prioritization Contribute to the development of processes that elevate Customer Success across TeamUp. You'll be measured on: Upsell Targets: Convert eligible accounts and meet or exceed revenue goals. Feature Adoption: Increase platform utilization of key features across enterprise clients. Customer Retention: Proactively protect accounts from churn through strategic engagement. Future Growth Potential This role will have a meaningful hand in shaping our Enterprise and Customer Success strategy. As we grow, so will the enterprise portfolio - and this position will be central to building scalable systems, processes, and high-level focus on retention. Who You Are A natural relationship-builder who loves working directly with customers. Motivated by goals, growth, and hitting (or beating!) your targets. Tech-savvy, curious, and comfortable learning new platforms and workflows. An excellent communicator with polished written and verbal skills. Calm, empathetic, and able to navigate complex or challenging customer situations. Organized, reliable, and able to manage your own pipeline and priorities while balancing the needs of the company with the enterprise client requests. Experienced working in a remote environment and collaborating across time zones. Happy to give and receive feedback and always looking for ways to improve the customer experience. Qualifications 3+ years of experience in Customer Success, Account Management, or a similar client-facing role. 3+ years of experience in the fitness industry is strongly preferred. Proven experience working with enterprise, franchise, or large multi-location accounts. Technical experience working with API documentation and data warehousing Strong upselling and relationship-building skills. Excellent communication skills, written and verbal. Strong critical thinking and problem-solving abilities. Experience troubleshooting technical issues. Analytics experience (dashboards, usage metrics, reporting). Experience using TeamUp is a bonus. Why You'll Love It Here You'll join a friendly, passionate, mission-driven team that believes in supporting both our customers and each other to get the best outcomes. We're remote-first, growth-minded, and always looking for ways to do things better - together. The salary range for this role is £45,000-£50,000 per year. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Why Work For Us: We're a small team doing very big things - your work will make a huge impact and your voice WILL be heard! We may not all be in the same location, but you wouldn't know it. We are a small, growing company and our team deeply cares about the success of our customers and each other! We have great communication platforms in place to ensure you have the resources to succeed in your role at TeamUp. Many DaySmart employees primarily work from home, and our teams are structured to operate efficiently in a distributed environment. While we don't always share a physical office, we work together closely through remote collaboration practices. We maintain a highly collaborative culture and expect all employees to actively participate in meetings, discussions, and team interactions. This includes joining scheduled video calls with cameras on, contributing to conversations, and being fully present. We believe that strong communication and visual connection are essential to maintaining alignment, accountability, and trust across our teams. At DaySmart, working remotely comes with the responsibility to show up, engage, and collaborate with intention. We Offer: A great team atmosphere to help you achieve your best work. Full support and training from our team to help you succeed. DaySmart is committed to creating a diverse employee environment and is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status. Please refer to DaySmart Privacy Policy to learn more about how we are committed to respecting your privacy and the security of your personal information.
Apr 06, 2026
Full time
Career Opportunities with DaySmart Software Careers At DaySmart Software Current job opportunities are posted here as they become available. Strategic Enterprise Customer Success Manager (TeamUp UK) TeamUp is a leading fitness management platform that empowers studios, gyms, and trainers to deliver world-class group fitness experiences. Trusted by thousands of fitness businesses around the world, TeamUp simplifies day-to-day operations through an intuitive, all-in-one solution. Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. You'll be responsible for ensuring long-term satisfaction, driving feature adoption, identifying expansion opportunities, and helping enterprise clients get maximum value from the platform. This role is ideal for someone excited about both relationship management and commercial outcomes - someone who is proactive, strategic, and ready to help shape the future of Enterprise Customer Success at TeamUp. What You'll Be Doing You'll be one of the teammates helping build TeamUp's reputation by delivering truly exceptional customer experiences - not just during onboarding but across the entire lifecycle. Your Schedule: Monday-Friday, 9am-5:30pm UK Occasional weekend and holiday coverage if required Account Management & Relationship Building Serve as the main point of contact for a portfolio of high-value enterprise accounts and partners. Build strong, trust-based relationships that ensure long-term satisfaction and loyalty. Conduct regular check-ins to assess goals, identify risks, and proactively drive success. Upsell, Expansion & Revenue Growth Identify upsell and expansion opportunities by deeply understanding client needs. Work with expansion team and 3rd party vendors to share feedback and customer sentiment. Recommend and position relevant upgrades, features, and add-ons that increase account value. Manage enterprise level contract renewals and price increases Meet and exceed quarterly upsell and revenue targets. Feature Adoption & Platform Engagement Introduce new features and services to enterprise clients through proactive outreach. Encourage product usage and adoption to drive measurable customer outcomes. Monitor account health and usage patterns to ensure strong engagement. Retention & Customer Success Identify churn risks early and develop tailored plans to re-engage and retain accounts. Provide strategic guidance that aligns TeamUp's capabilities with each client's business goals. Recommend enhancements or improvements based on gaps in support or product workflows. Manage ongoing email, chat, and phone communication with clients. Provide timely, effective resolutions to client questions or issues. Collaborate with support or product teams to elevate more complex challenges. Reporting & Insights Track key metrics such as account health, churn risk, product adoption, and upsell pipeline. Provide regular internal reports and insights on customer needs and performance trends. Serve as the internal voice of the customer during product discussions. Cross-Functional Collaboration Partner with product, success, data, and engineering teams to deliver a cohesive customer experience. Share actionable feedback, patterns, and feature ideas internally. Manage and maintain expectations for enterprise level requests and prioritization Contribute to the development of processes that elevate Customer Success across TeamUp. You'll be measured on: Upsell Targets: Convert eligible accounts and meet or exceed revenue goals. Feature Adoption: Increase platform utilization of key features across enterprise clients. Customer Retention: Proactively protect accounts from churn through strategic engagement. Future Growth Potential This role will have a meaningful hand in shaping our Enterprise and Customer Success strategy. As we grow, so will the enterprise portfolio - and this position will be central to building scalable systems, processes, and high-level focus on retention. Who You Are A natural relationship-builder who loves working directly with customers. Motivated by goals, growth, and hitting (or beating!) your targets. Tech-savvy, curious, and comfortable learning new platforms and workflows. An excellent communicator with polished written and verbal skills. Calm, empathetic, and able to navigate complex or challenging customer situations. Organized, reliable, and able to manage your own pipeline and priorities while balancing the needs of the company with the enterprise client requests. Experienced working in a remote environment and collaborating across time zones. Happy to give and receive feedback and always looking for ways to improve the customer experience. Qualifications 3+ years of experience in Customer Success, Account Management, or a similar client-facing role. 3+ years of experience in the fitness industry is strongly preferred. Proven experience working with enterprise, franchise, or large multi-location accounts. Technical experience working with API documentation and data warehousing Strong upselling and relationship-building skills. Excellent communication skills, written and verbal. Strong critical thinking and problem-solving abilities. Experience troubleshooting technical issues. Analytics experience (dashboards, usage metrics, reporting). Experience using TeamUp is a bonus. Why You'll Love It Here You'll join a friendly, passionate, mission-driven team that believes in supporting both our customers and each other to get the best outcomes. We're remote-first, growth-minded, and always looking for ways to do things better - together. The salary range for this role is £45,000-£50,000 per year. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Why Work For Us: We're a small team doing very big things - your work will make a huge impact and your voice WILL be heard! We may not all be in the same location, but you wouldn't know it. We are a small, growing company and our team deeply cares about the success of our customers and each other! We have great communication platforms in place to ensure you have the resources to succeed in your role at TeamUp. Many DaySmart employees primarily work from home, and our teams are structured to operate efficiently in a distributed environment. While we don't always share a physical office, we work together closely through remote collaboration practices. We maintain a highly collaborative culture and expect all employees to actively participate in meetings, discussions, and team interactions. This includes joining scheduled video calls with cameras on, contributing to conversations, and being fully present. We believe that strong communication and visual connection are essential to maintaining alignment, accountability, and trust across our teams. At DaySmart, working remotely comes with the responsibility to show up, engage, and collaborate with intention. We Offer: A great team atmosphere to help you achieve your best work. Full support and training from our team to help you succeed. DaySmart is committed to creating a diverse employee environment and is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status. Please refer to DaySmart Privacy Policy to learn more about how we are committed to respecting your privacy and the security of your personal information.
Fantastic opportunity for an experienced 3rd line engineer to join the most exciting tech business in Scotland. We are looking for someone to join our support team to provide 3rd line support to both internal and external customers. The ideal applicants should be a technically sound individual with the ability to work in high pressure situations teamed with a demonstrable knowledge of the core conc click apply for full job details
Apr 06, 2026
Full time
Fantastic opportunity for an experienced 3rd line engineer to join the most exciting tech business in Scotland. We are looking for someone to join our support team to provide 3rd line support to both internal and external customers. The ideal applicants should be a technically sound individual with the ability to work in high pressure situations teamed with a demonstrable knowledge of the core conc click apply for full job details
Service Desk Team Leader - Managed Services Provider Location: London (hybrid) Salary: £, depending on experience. We're proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team Leader. This is an exciting opportunity for an experienced engineer or existing team lead who enjoys a blend of people leadership and hands-on technical work. You'll be leading a close-knit team of five 1st-3rd Line Engineers, ensuring high-quality service delivery while acting as a key escalation point for complex client issues. If you're passionate about developing others, improving processes, and maintaining excellent customer experience, this role offers the perfect platform. Key Responsibilities Lead, mentor, and support a team of 1st-3rd Line Engineers Conduct regular 1:1s, performance reviews, and personal development planning Act as the primary technical escalation point for challenging or high-priority incidents Oversee day-to-day service desk operations, ensuring SLAs and KPIs are consistently met Drive continuous improvement across processes, documentation, and service delivery Collaborate closely with senior leadership and project teams to support wider business goals Maintain strong relationships with clients, ensuring clear communication and exceptional service Experience required: Previous experience in a Service Desk Team Leader, Senior Engineer, or similar role Strong technical background, ideally within an MSP or multi-customer environment Ability to manage, motivate, and develop technical staff Excellent troubleshooting skills and confidence handling escalations Strong communication and customer-facing abilities A proactive mindset with a passion for improving service quality Technical exposure across the Microsoft ecosystem (M365, Azure, Windows Server) is highly desirable. London/Hybrid based. Paying up to £42,000, depending on experience. Must be eligible to work in the UK.
Apr 06, 2026
Full time
Service Desk Team Leader - Managed Services Provider Location: London (hybrid) Salary: £, depending on experience. We're proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team Leader. This is an exciting opportunity for an experienced engineer or existing team lead who enjoys a blend of people leadership and hands-on technical work. You'll be leading a close-knit team of five 1st-3rd Line Engineers, ensuring high-quality service delivery while acting as a key escalation point for complex client issues. If you're passionate about developing others, improving processes, and maintaining excellent customer experience, this role offers the perfect platform. Key Responsibilities Lead, mentor, and support a team of 1st-3rd Line Engineers Conduct regular 1:1s, performance reviews, and personal development planning Act as the primary technical escalation point for challenging or high-priority incidents Oversee day-to-day service desk operations, ensuring SLAs and KPIs are consistently met Drive continuous improvement across processes, documentation, and service delivery Collaborate closely with senior leadership and project teams to support wider business goals Maintain strong relationships with clients, ensuring clear communication and exceptional service Experience required: Previous experience in a Service Desk Team Leader, Senior Engineer, or similar role Strong technical background, ideally within an MSP or multi-customer environment Ability to manage, motivate, and develop technical staff Excellent troubleshooting skills and confidence handling escalations Strong communication and customer-facing abilities A proactive mindset with a passion for improving service quality Technical exposure across the Microsoft ecosystem (M365, Azure, Windows Server) is highly desirable. London/Hybrid based. Paying up to £42,000, depending on experience. Must be eligible to work in the UK.
Do you want to work to make Power for Good? We're the world's largest independent renewable energy company. We're guided by a simple yet powerful vision: to create a future where everyone has access to affordable, zero carbon energy. We know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset so that's why we continually invest in them. RES is a family with a diverse workforce, and we are dedicated to the personal professional growth of our people, no matter what stage of their career they're at. We can promise you rewarding work which makes a real impact, the chance to learn from inspiring colleagues from across a growing, global network and opportunities to grow personally and professionally. Our competitive package offers a wide range of benefits and rewards. Job Purpose Reporting to an Operations Manager, the primary responsibility of the role is to lead and deliver O&M services to offshore renewable energy assets. Assets include offshore meteorological masts, wind turbines, offshore transmission assets including onshore and offshore substations, foundations and subsea cables. The Project Manager role is to ensure that these services are delivered safely, on time, within the budget and in accordance with contractual requirements, standards and specifications. Organisational Context You will be the focal point for project delivery and responsible for the planning and delivery of the day to day activities required to provide the agreed services. This is a client facing role and requires regular communication with RES' clients, internal technicians and external contractors. You will work closely with the Offshore and UK&I O&M teams as well as other RES departments including HV Services, HSQE, Technical and Engineering. Key Accountabilities Delivery of operation and maintenance services, including but not limited to: Planning the onshore and offshore scheduled work. Preparing budgets and contract variations, tracking budgets and invoicing. Ensuring all contracted and regulatory requirements are completed, such a statutory inspections as required by the contract. Producing and reviewing Risk Assessments and Method Statements. Procurement of 3rd party services, tools and equipment. Project management (and occasional delivery) of work including: Inspection and planned maintenance of onshore and offshore assets. Reactive maintenance of electrical and mechanical elements. Inspecting and auditing on site activities. Creation of reports to issue to client. Competency and skills to: Project manage planned and reactive offshore activities. Lead an onshore/offshore team in the execution of the work. Plan maintenance services involving difficult access. On-Call: you are expected to participate in a call out rota to provide emergency response outside of normal working hours. Depending on the type of faults, the on call duty may require onshore and/or offshore site visits at short notice. The role also includes the following department responsibilities: Support the production and review of procedures, processes and technical literature. Draft and/or provide inputs into proposals and related cost books. Assist with the management & control of both client owned and Offshore department tools, equipment and PPE. Knowledge Good knowledge of UK Health & Safety legislation. Experience with data logging and communication systems. LV & mechanical fault-finding and analysis. Knowledge of wind turbines and related equipment. Knowledge of balance of plant applicable to offshore wind farms. Knowledge of wind turbines and related equipment. Knowledge of Offshore Transmission assets (OFTO) Knowledge of HV systems. Knowledge of HV safety rules. Awareness of working at height and within a confined space. Skills Excellent attitude to safety. Project Management. Technical capability for the evaluation of complex equipment. Ability to work alone and as part of a team Capable of working offshore and at height. Physically fit, the role will require climbing/transferring to offshore structures. Ability to use Microsoft Office (Outlook, Word and Excel) Experience Experience of working in multidiscipline teams. Experience of the wind industry. Experience offshore working. Experience of transmission systems. Experience working at height (desirable). Qualifications An HND in mechanical or electrical engineering, or equivalent qualification, but background in technical discipline. GWO Training (desirable, however full training will be given) IRATA or rigging qualification (desirable)Hold a full driving licence. At RES we celebrate difference as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people.
Apr 05, 2026
Full time
Do you want to work to make Power for Good? We're the world's largest independent renewable energy company. We're guided by a simple yet powerful vision: to create a future where everyone has access to affordable, zero carbon energy. We know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset so that's why we continually invest in them. RES is a family with a diverse workforce, and we are dedicated to the personal professional growth of our people, no matter what stage of their career they're at. We can promise you rewarding work which makes a real impact, the chance to learn from inspiring colleagues from across a growing, global network and opportunities to grow personally and professionally. Our competitive package offers a wide range of benefits and rewards. Job Purpose Reporting to an Operations Manager, the primary responsibility of the role is to lead and deliver O&M services to offshore renewable energy assets. Assets include offshore meteorological masts, wind turbines, offshore transmission assets including onshore and offshore substations, foundations and subsea cables. The Project Manager role is to ensure that these services are delivered safely, on time, within the budget and in accordance with contractual requirements, standards and specifications. Organisational Context You will be the focal point for project delivery and responsible for the planning and delivery of the day to day activities required to provide the agreed services. This is a client facing role and requires regular communication with RES' clients, internal technicians and external contractors. You will work closely with the Offshore and UK&I O&M teams as well as other RES departments including HV Services, HSQE, Technical and Engineering. Key Accountabilities Delivery of operation and maintenance services, including but not limited to: Planning the onshore and offshore scheduled work. Preparing budgets and contract variations, tracking budgets and invoicing. Ensuring all contracted and regulatory requirements are completed, such a statutory inspections as required by the contract. Producing and reviewing Risk Assessments and Method Statements. Procurement of 3rd party services, tools and equipment. Project management (and occasional delivery) of work including: Inspection and planned maintenance of onshore and offshore assets. Reactive maintenance of electrical and mechanical elements. Inspecting and auditing on site activities. Creation of reports to issue to client. Competency and skills to: Project manage planned and reactive offshore activities. Lead an onshore/offshore team in the execution of the work. Plan maintenance services involving difficult access. On-Call: you are expected to participate in a call out rota to provide emergency response outside of normal working hours. Depending on the type of faults, the on call duty may require onshore and/or offshore site visits at short notice. The role also includes the following department responsibilities: Support the production and review of procedures, processes and technical literature. Draft and/or provide inputs into proposals and related cost books. Assist with the management & control of both client owned and Offshore department tools, equipment and PPE. Knowledge Good knowledge of UK Health & Safety legislation. Experience with data logging and communication systems. LV & mechanical fault-finding and analysis. Knowledge of wind turbines and related equipment. Knowledge of balance of plant applicable to offshore wind farms. Knowledge of wind turbines and related equipment. Knowledge of Offshore Transmission assets (OFTO) Knowledge of HV systems. Knowledge of HV safety rules. Awareness of working at height and within a confined space. Skills Excellent attitude to safety. Project Management. Technical capability for the evaluation of complex equipment. Ability to work alone and as part of a team Capable of working offshore and at height. Physically fit, the role will require climbing/transferring to offshore structures. Ability to use Microsoft Office (Outlook, Word and Excel) Experience Experience of working in multidiscipline teams. Experience of the wind industry. Experience offshore working. Experience of transmission systems. Experience working at height (desirable). Qualifications An HND in mechanical or electrical engineering, or equivalent qualification, but background in technical discipline. GWO Training (desirable, however full training will be given) IRATA or rigging qualification (desirable)Hold a full driving licence. At RES we celebrate difference as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asLevel 2IT Engineer. What You'll Be Doing : As a 2nd Line Support Engineer, you will handle escalations from 1st Line Support and consult 3rd Line Support for complex issues. You will provide advanced technical support for internal and external clients using our Evolve product, mentor 1st Line Engineers, and manage relationships with third-party suppliers. Responsibilities As our Solus IT Engineer you will: You will be an active member in the Solus Service Desk team, sharing and learning with others across the team. You will provide advanced troubleshooting and problem-solving skills across several areas of IT You'llprioritise tickets, balance call handling with ticket resolution, and ensure efficient incident and service request management. Responsible for the installation, configuration and ongoing support of IT systems and projects covering a range of areas. Provide on-call support based on a shift rota, covering P1 incidents 24/7. Raise concerns,risksand cyber incidents to the IT leadership team. Follow internal documentation to ensure consistency. Responsible for escalating issues appropriately and work collaboratively to resolve incidents. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 05, 2026
Full time
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asLevel 2IT Engineer. What You'll Be Doing : As a 2nd Line Support Engineer, you will handle escalations from 1st Line Support and consult 3rd Line Support for complex issues. You will provide advanced technical support for internal and external clients using our Evolve product, mentor 1st Line Engineers, and manage relationships with third-party suppliers. Responsibilities As our Solus IT Engineer you will: You will be an active member in the Solus Service Desk team, sharing and learning with others across the team. You will provide advanced troubleshooting and problem-solving skills across several areas of IT You'llprioritise tickets, balance call handling with ticket resolution, and ensure efficient incident and service request management. Responsible for the installation, configuration and ongoing support of IT systems and projects covering a range of areas. Provide on-call support based on a shift rota, covering P1 incidents 24/7. Raise concerns,risksand cyber incidents to the IT leadership team. Follow internal documentation to ensure consistency. Responsible for escalating issues appropriately and work collaboratively to resolve incidents. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Career Opportunities with DaySmart Software Careers At DaySmart Software Current job opportunities are posted here as they become available. Strategic Enterprise Customer Success Manager (TeamUp UK) TeamUp is a leading fitness management platform that empowers studios, gyms, and trainers to deliver world-class group fitness experiences. Trusted by thousands of fitness businesses around the world, TeamUp simplifies day-to-day operations through an intuitive, all-in-one solution. Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. You'll be responsible for ensuring long-term satisfaction, driving feature adoption, identifying expansion opportunities, and helping enterprise clients get maximum value from the platform. This role is ideal for someone excited about both relationship management and commercial outcomes - someone who is proactive, strategic, and ready to help shape the future of Enterprise Customer Success at TeamUp. What You'll Be Doing You'll be one of the teammates helping build TeamUp's reputation by delivering truly exceptional customer experiences - not just during onboarding but across the entire lifecycle. Your Schedule: Monday-Friday, 9am-5:30pm UK Occasional weekend and holiday coverage if required Account Management & Relationship Building Serve as the main point of contact for a portfolio of high-value enterprise accounts and partners. Build strong, trust-based relationships that ensure long-term satisfaction and loyalty. Conduct regular check-ins to assess goals, identify risks, and proactively drive success. Upsell, Expansion & Revenue Growth Identify upsell and expansion opportunities by deeply understanding client needs. Work with expansion team and 3rd party vendors to share feedback and customer sentiment. Recommend and position relevant upgrades, features, and add-ons that increase account value. Manage enterprise level contract renewals and price increases Meet and exceed quarterly upsell and revenue targets. Feature Adoption & Platform Engagement Introduce new features and services to enterprise clients through proactive outreach. Encourage product usage and adoption to drive measurable customer outcomes. Monitor account health and usage patterns to ensure strong engagement. Retention & Customer Success Identify churn risks early and develop tailored plans to re-engage and retain accounts. Provide strategic guidance that aligns TeamUp's capabilities with each client's business goals. Recommend enhancements or improvements based on gaps in support or product workflows. Manage ongoing email, chat, and phone communication with clients. Provide timely, effective resolutions to client questions or issues. Collaborate with support or product teams to elevate more complex challenges. Reporting & Insights Track key metrics such as account health, churn risk, product adoption, and upsell pipeline. Provide regular internal reports and insights on customer needs and performance trends. Serve as the internal voice of the customer during product discussions. Cross-Functional Collaboration Partner with product, success, data, and engineering teams to deliver a cohesive customer experience. Share actionable feedback, patterns, and feature ideas internally. Manage and maintain expectations for enterprise level requests and prioritization Contribute to the development of processes that elevate Customer Success across TeamUp. You'll be measured on: Upsell Targets: Convert eligible accounts and meet or exceed revenue goals. Feature Adoption: Increase platform utilization of key features across enterprise clients. Customer Retention: Proactively protect accounts from churn through strategic engagement. Future Growth Potential This role will have a meaningful hand in shaping our Enterprise and Customer Success strategy. As we grow, so will the enterprise portfolio - and this position will be central to building scalable systems, processes, and high-level focus on retention. Who You Are A natural relationship-builder who loves working directly with customers. Motivated by goals, growth, and hitting (or beating!) your targets. Tech-savvy, curious, and comfortable learning new platforms and workflows. An excellent communicator with polished written and verbal skills. Calm, empathetic, and able to navigate complex or challenging customer situations. Organized, reliable, and able to manage your own pipeline and priorities while balancing the needs of the company with the enterprise client requests. Experienced working in a remote environment and collaborating across time zones. Happy to give and receive feedback and always looking for ways to improve the customer experience. Qualifications 3+ years of experience in Customer Success, Account Management, or a similar client-facing role. 3+ years of experience in the fitness industry is strongly preferred. Proven experience working with enterprise, franchise, or large multi-location accounts. Technical experience working with API documentation and data warehousing Strong upselling and relationship-building skills. Excellent communication skills, written and verbal. Strong critical thinking and problem-solving abilities. Experience troubleshooting technical issues. Analytics experience (dashboards, usage metrics, reporting). Experience using TeamUp is a bonus. Why You'll Love It Here You'll join a friendly, passionate, mission-driven team that believes in supporting both our customers and each other to get the best outcomes. We're remote-first, growth-minded, and always looking for ways to do things better - together. The salary range for this role is £45,000-£50,000 per year. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Why Work For Us: We're a small team doing very big things - your work will make a huge impact and your voice WILL be heard! We may not all be in the same location, but you wouldn't know it. We are a small, growing company and our team deeply cares about the success of our customers and each other! We have great communication platforms in place to ensure you have the resources to succeed in your role at TeamUp. Many DaySmart employees primarily work from home, and our teams are structured to operate efficiently in a distributed environment. While we don't always share a physical office, we work together closely through remote collaboration practices. We maintain a highly collaborative culture and expect all employees to actively participate in meetings, discussions, and team interactions. This includes joining scheduled video calls with cameras on, contributing to conversations, and being fully present. We believe that strong communication and visual connection are essential to maintaining alignment, accountability, and trust across our teams. At DaySmart, working remotely comes with the responsibility to show up, engage, and collaborate with intention. We Offer: A great team atmosphere to help you achieve your best work. Full support and training from our team to help you succeed. DaySmart is committed to creating a diverse employee environment and is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status. Please refer to DaySmart Privacy Policy to learn more about how we are committed to respecting your privacy and the security of your personal information.
Apr 05, 2026
Full time
Career Opportunities with DaySmart Software Careers At DaySmart Software Current job opportunities are posted here as they become available. Strategic Enterprise Customer Success Manager (TeamUp UK) TeamUp is a leading fitness management platform that empowers studios, gyms, and trainers to deliver world-class group fitness experiences. Trusted by thousands of fitness businesses around the world, TeamUp simplifies day-to-day operations through an intuitive, all-in-one solution. Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. You'll be responsible for ensuring long-term satisfaction, driving feature adoption, identifying expansion opportunities, and helping enterprise clients get maximum value from the platform. This role is ideal for someone excited about both relationship management and commercial outcomes - someone who is proactive, strategic, and ready to help shape the future of Enterprise Customer Success at TeamUp. What You'll Be Doing You'll be one of the teammates helping build TeamUp's reputation by delivering truly exceptional customer experiences - not just during onboarding but across the entire lifecycle. Your Schedule: Monday-Friday, 9am-5:30pm UK Occasional weekend and holiday coverage if required Account Management & Relationship Building Serve as the main point of contact for a portfolio of high-value enterprise accounts and partners. Build strong, trust-based relationships that ensure long-term satisfaction and loyalty. Conduct regular check-ins to assess goals, identify risks, and proactively drive success. Upsell, Expansion & Revenue Growth Identify upsell and expansion opportunities by deeply understanding client needs. Work with expansion team and 3rd party vendors to share feedback and customer sentiment. Recommend and position relevant upgrades, features, and add-ons that increase account value. Manage enterprise level contract renewals and price increases Meet and exceed quarterly upsell and revenue targets. Feature Adoption & Platform Engagement Introduce new features and services to enterprise clients through proactive outreach. Encourage product usage and adoption to drive measurable customer outcomes. Monitor account health and usage patterns to ensure strong engagement. Retention & Customer Success Identify churn risks early and develop tailored plans to re-engage and retain accounts. Provide strategic guidance that aligns TeamUp's capabilities with each client's business goals. Recommend enhancements or improvements based on gaps in support or product workflows. Manage ongoing email, chat, and phone communication with clients. Provide timely, effective resolutions to client questions or issues. Collaborate with support or product teams to elevate more complex challenges. Reporting & Insights Track key metrics such as account health, churn risk, product adoption, and upsell pipeline. Provide regular internal reports and insights on customer needs and performance trends. Serve as the internal voice of the customer during product discussions. Cross-Functional Collaboration Partner with product, success, data, and engineering teams to deliver a cohesive customer experience. Share actionable feedback, patterns, and feature ideas internally. Manage and maintain expectations for enterprise level requests and prioritization Contribute to the development of processes that elevate Customer Success across TeamUp. You'll be measured on: Upsell Targets: Convert eligible accounts and meet or exceed revenue goals. Feature Adoption: Increase platform utilization of key features across enterprise clients. Customer Retention: Proactively protect accounts from churn through strategic engagement. Future Growth Potential This role will have a meaningful hand in shaping our Enterprise and Customer Success strategy. As we grow, so will the enterprise portfolio - and this position will be central to building scalable systems, processes, and high-level focus on retention. Who You Are A natural relationship-builder who loves working directly with customers. Motivated by goals, growth, and hitting (or beating!) your targets. Tech-savvy, curious, and comfortable learning new platforms and workflows. An excellent communicator with polished written and verbal skills. Calm, empathetic, and able to navigate complex or challenging customer situations. Organized, reliable, and able to manage your own pipeline and priorities while balancing the needs of the company with the enterprise client requests. Experienced working in a remote environment and collaborating across time zones. Happy to give and receive feedback and always looking for ways to improve the customer experience. Qualifications 3+ years of experience in Customer Success, Account Management, or a similar client-facing role. 3+ years of experience in the fitness industry is strongly preferred. Proven experience working with enterprise, franchise, or large multi-location accounts. Technical experience working with API documentation and data warehousing Strong upselling and relationship-building skills. Excellent communication skills, written and verbal. Strong critical thinking and problem-solving abilities. Experience troubleshooting technical issues. Analytics experience (dashboards, usage metrics, reporting). Experience using TeamUp is a bonus. Why You'll Love It Here You'll join a friendly, passionate, mission-driven team that believes in supporting both our customers and each other to get the best outcomes. We're remote-first, growth-minded, and always looking for ways to do things better - together. The salary range for this role is £45,000-£50,000 per year. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Why Work For Us: We're a small team doing very big things - your work will make a huge impact and your voice WILL be heard! We may not all be in the same location, but you wouldn't know it. We are a small, growing company and our team deeply cares about the success of our customers and each other! We have great communication platforms in place to ensure you have the resources to succeed in your role at TeamUp. Many DaySmart employees primarily work from home, and our teams are structured to operate efficiently in a distributed environment. While we don't always share a physical office, we work together closely through remote collaboration practices. We maintain a highly collaborative culture and expect all employees to actively participate in meetings, discussions, and team interactions. This includes joining scheduled video calls with cameras on, contributing to conversations, and being fully present. We believe that strong communication and visual connection are essential to maintaining alignment, accountability, and trust across our teams. At DaySmart, working remotely comes with the responsibility to show up, engage, and collaborate with intention. We Offer: A great team atmosphere to help you achieve your best work. Full support and training from our team to help you succeed. DaySmart is committed to creating a diverse employee environment and is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status. Please refer to DaySmart Privacy Policy to learn more about how we are committed to respecting your privacy and the security of your personal information.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asaLevel1IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone,emailor chat. Trouble shoot and resolve basic technical problems related to hardware,softwareand network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintainaccuraterecords of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Apr 04, 2026
Full time
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asaLevel1IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone,emailor chat. Trouble shoot and resolve basic technical problems related to hardware,softwareand network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintainaccuraterecords of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Role Title: Security Architect Duration: contract to run until 30/09/2026 Location: London or Southampton hybrid working 3 days per week onsite Rate: up to £496.80 p/d Umbrella inside IR35 Role purpose / summary Architecture & Design: Develop secure architectures and reference patterns across cloud, infrastructure, applications, and data platforms. Ensure alignment with business goals, risk appetite, and regulatory requirements. Solution Delivery: Provide architectural guidance during project lifecycle (HLD/LLD), review designs, and ensure solutions meet security requirements. Risk & Threat Management: Conduct threat modelling, assess vulnerabilities, and ensure appropriate mitigating controls are designed and implemented. Governance & Standards: Define and maintain security policies, standards, and guardrails. Ensure adherence to architectural principles and regulatory obligations (e.g., GDPR, FCA). Collaboration: Partner with engineering, cloud, network, IAM, and operational teams to embed secure by design principles and resolve architecture level issues. Security Tooling & Controls: Evaluate and guide the adoption of security technologies including IAM, encryption, network security, detection/response, and cloud-native controls. Incident Support: Provide architectural expertise during incidents, investigations, and post incident reviews. Continuous Improvement: Monitor emerging threats, technologies, and patterns to enhance the organisation's security posture. Required Skills & Experience 5+ years in security architecture or security engineering roles. Strong understanding of security protocols, authentication/authorization models, encryption, identity management, and cloud security patterns. Experience producing high quality architecture documentation (HLD/LLD, patterns, data flows). Hands on understanding of cloud environments (Azure/AWS/GCP), networks, applications, and data protection. Familiarity with threat modelling, risk assessment, and regulatory compliance. Excellent communication skills, able to explain complex security topics to technical and non-technical audiences. Technical standards, security patterns, baseline security configurations Cloud first (ideally Azure) environments, strong identity and data security understanding Cloud policy definition to support 'policy as code' implementations 3rd party connectivity, material outsourcing and integrated SaaS environments Threat and risk-led security (e.g. Mitre Attack) DevSecOps Control maturity assessments, control mapping Preferred Qualifications Certifications such as CISSP, CISM, SABSA, AWS/Azure Security, or Cybersecurity Architect Expert. Experience in financial services or other regulated industries. Knowledge of DevSecOps, API security, and secure software delivery. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Apr 02, 2026
Full time
Role Title: Security Architect Duration: contract to run until 30/09/2026 Location: London or Southampton hybrid working 3 days per week onsite Rate: up to £496.80 p/d Umbrella inside IR35 Role purpose / summary Architecture & Design: Develop secure architectures and reference patterns across cloud, infrastructure, applications, and data platforms. Ensure alignment with business goals, risk appetite, and regulatory requirements. Solution Delivery: Provide architectural guidance during project lifecycle (HLD/LLD), review designs, and ensure solutions meet security requirements. Risk & Threat Management: Conduct threat modelling, assess vulnerabilities, and ensure appropriate mitigating controls are designed and implemented. Governance & Standards: Define and maintain security policies, standards, and guardrails. Ensure adherence to architectural principles and regulatory obligations (e.g., GDPR, FCA). Collaboration: Partner with engineering, cloud, network, IAM, and operational teams to embed secure by design principles and resolve architecture level issues. Security Tooling & Controls: Evaluate and guide the adoption of security technologies including IAM, encryption, network security, detection/response, and cloud-native controls. Incident Support: Provide architectural expertise during incidents, investigations, and post incident reviews. Continuous Improvement: Monitor emerging threats, technologies, and patterns to enhance the organisation's security posture. Required Skills & Experience 5+ years in security architecture or security engineering roles. Strong understanding of security protocols, authentication/authorization models, encryption, identity management, and cloud security patterns. Experience producing high quality architecture documentation (HLD/LLD, patterns, data flows). Hands on understanding of cloud environments (Azure/AWS/GCP), networks, applications, and data protection. Familiarity with threat modelling, risk assessment, and regulatory compliance. Excellent communication skills, able to explain complex security topics to technical and non-technical audiences. Technical standards, security patterns, baseline security configurations Cloud first (ideally Azure) environments, strong identity and data security understanding Cloud policy definition to support 'policy as code' implementations 3rd party connectivity, material outsourcing and integrated SaaS environments Threat and risk-led security (e.g. Mitre Attack) DevSecOps Control maturity assessments, control mapping Preferred Qualifications Certifications such as CISSP, CISM, SABSA, AWS/Azure Security, or Cybersecurity Architect Expert. Experience in financial services or other regulated industries. Knowledge of DevSecOps, API security, and secure software delivery. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
