Main Duties & Responsibilities Support and manage all IT environment including supporting building landlord networks, ensuring smooth day-to-day operations across all infrastructure and Network components Maintain and Support all corporate network infrastructure, focusing on Cisco Meraki solutions, including wireless, security, and switching technologies. Maintain scalable, secure IT infrastructure systems that meet business needs and comply with security standards. Provide 3rd Line support for Microsoft 365 applications (Exchange, SharePoint, OneDrive, Teams), and proficiently manage Microsoft Intune, including Autopilot configuration, application patching, and device management. Provide advanced support for Microsoft Office applications, troubleshooting issues, and optimizing performance to meet business needs. Lead or contribute to various projects, ensuring successful delivery within scope, time, and budget. Collaborate with stakeholders to ensure solutions meet business and operational needs. Monitor network performance using Cisco Meraki and other tools, identifying and resolving issues related to connectivity, security, and overall network health. Enforce network security protocols, including Firewalls, VPNs, and intrusion detection systems (IDS/IPS), with a strong focus on Cisco Meraki security capabilities. Support and maintain Servers and cloud-based systems, ensuring reliability patching, availability, and scalability ad any upgrades or new installs Develop and maintain disaster recovery plans, including regular testing and system backups to ensure business continuity. Act as a critical escalation point for technical incidents, providing advanced troubleshooting and support for complex infrastructure issues raised by the internal IT team. Apply basic understanding of ITIL principles to support incident, change, and problem management processes, ensuring service delivery aligns with ITIL best practices. Maintain detailed documentation of network configurations, infrastructure designs, and troubleshooting steps. Work closely with other IT team members and departments to identify network and infrastructure needs, support new technology deployments, and provide solutions for business growth. Collaborate with third-party vendors for all incident response, purchasing hardware, software, and services; manage relationships and ensure compliance with service agreements. Working with SOC team to monitor all security events including monitor and respond to Darktrace alerts Required Qualifications Minimum of 3-5 years of experience in network engineering, infrastructure engineer, 3rd line Engineer or a similar role, with extensive experience in Azure/Microsoft and Cisco Meraki technologies, and experience working as escalations. Certifications (Preferred): Cisco Certified Network Associate (CCNA) or higher Microsoft Certified: Azure Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate (preferred for Intune experience) ITIL Foundation Certification Key Skills Strong experience with network administration (LAN/WAN), routing, switching, and Cisco Meraki solutions (wireless, security, and switching) including knowledge of Firewall configurations and network security best practices and technologies. Strong understanding of IP Addressing, DNS, DHCP, and subnetting. Experience managing cloud infrastructure (Azure) and on-premises systems. Proven ability to manage and support an IT environment, ensuring smooth operation. Proficiency in Microsoft 365 administration and troubleshooting, including Exchange, SharePoint, OneDrive, Teams and Microsoft Office. Extensive knowledge of Microsoft Intune, including Autopilot, device management, and third Party application patching. Extensive third-line support experience, handling complex escalations and resolving advanced technical issues. Familiarity with the ITIL framework, understanding basic principles of incident, change, and problem management. Able to work efficiently and prioritise workloads/projects within agreed timelines independently and as part of a team. Ability to communicate effectively with team members and demonstrate good punctuality. Adapts well to and is energised by change, whilst maintaining focus on key business goals and personal objectives. Excellent problem-solving skills with a logical and analytical mindset. Strong verbal and written communication abilities, with the capacity to convey technical concepts to non-technical users. A patient and customer-oriented approach with a commitment to delivering high-quality support. Attention to detail and a methodical approach to troubleshooting and documentation. Professionalism and a positive attitude, even when faced with challenging situations. Desirable Knowledge Scripting knowledge (PowerShell) Desirable experience in the Build-to-Rent (BTR) industry, supporting property management operations. Desirable experience working with Yardi Property Management or similar real estate management systems. Experience with Teams based telephony (Luware Nimbus) Experience of Darktrace Experience of Microsoft Sentinel
Jan 17, 2025
Full time
Main Duties & Responsibilities Support and manage all IT environment including supporting building landlord networks, ensuring smooth day-to-day operations across all infrastructure and Network components Maintain and Support all corporate network infrastructure, focusing on Cisco Meraki solutions, including wireless, security, and switching technologies. Maintain scalable, secure IT infrastructure systems that meet business needs and comply with security standards. Provide 3rd Line support for Microsoft 365 applications (Exchange, SharePoint, OneDrive, Teams), and proficiently manage Microsoft Intune, including Autopilot configuration, application patching, and device management. Provide advanced support for Microsoft Office applications, troubleshooting issues, and optimizing performance to meet business needs. Lead or contribute to various projects, ensuring successful delivery within scope, time, and budget. Collaborate with stakeholders to ensure solutions meet business and operational needs. Monitor network performance using Cisco Meraki and other tools, identifying and resolving issues related to connectivity, security, and overall network health. Enforce network security protocols, including Firewalls, VPNs, and intrusion detection systems (IDS/IPS), with a strong focus on Cisco Meraki security capabilities. Support and maintain Servers and cloud-based systems, ensuring reliability patching, availability, and scalability ad any upgrades or new installs Develop and maintain disaster recovery plans, including regular testing and system backups to ensure business continuity. Act as a critical escalation point for technical incidents, providing advanced troubleshooting and support for complex infrastructure issues raised by the internal IT team. Apply basic understanding of ITIL principles to support incident, change, and problem management processes, ensuring service delivery aligns with ITIL best practices. Maintain detailed documentation of network configurations, infrastructure designs, and troubleshooting steps. Work closely with other IT team members and departments to identify network and infrastructure needs, support new technology deployments, and provide solutions for business growth. Collaborate with third-party vendors for all incident response, purchasing hardware, software, and services; manage relationships and ensure compliance with service agreements. Working with SOC team to monitor all security events including monitor and respond to Darktrace alerts Required Qualifications Minimum of 3-5 years of experience in network engineering, infrastructure engineer, 3rd line Engineer or a similar role, with extensive experience in Azure/Microsoft and Cisco Meraki technologies, and experience working as escalations. Certifications (Preferred): Cisco Certified Network Associate (CCNA) or higher Microsoft Certified: Azure Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate (preferred for Intune experience) ITIL Foundation Certification Key Skills Strong experience with network administration (LAN/WAN), routing, switching, and Cisco Meraki solutions (wireless, security, and switching) including knowledge of Firewall configurations and network security best practices and technologies. Strong understanding of IP Addressing, DNS, DHCP, and subnetting. Experience managing cloud infrastructure (Azure) and on-premises systems. Proven ability to manage and support an IT environment, ensuring smooth operation. Proficiency in Microsoft 365 administration and troubleshooting, including Exchange, SharePoint, OneDrive, Teams and Microsoft Office. Extensive knowledge of Microsoft Intune, including Autopilot, device management, and third Party application patching. Extensive third-line support experience, handling complex escalations and resolving advanced technical issues. Familiarity with the ITIL framework, understanding basic principles of incident, change, and problem management. Able to work efficiently and prioritise workloads/projects within agreed timelines independently and as part of a team. Ability to communicate effectively with team members and demonstrate good punctuality. Adapts well to and is energised by change, whilst maintaining focus on key business goals and personal objectives. Excellent problem-solving skills with a logical and analytical mindset. Strong verbal and written communication abilities, with the capacity to convey technical concepts to non-technical users. A patient and customer-oriented approach with a commitment to delivering high-quality support. Attention to detail and a methodical approach to troubleshooting and documentation. Professionalism and a positive attitude, even when faced with challenging situations. Desirable Knowledge Scripting knowledge (PowerShell) Desirable experience in the Build-to-Rent (BTR) industry, supporting property management operations. Desirable experience working with Yardi Property Management or similar real estate management systems. Experience with Teams based telephony (Luware Nimbus) Experience of Darktrace Experience of Microsoft Sentinel
Network Engineer - West Midlands, Warwickshire, Oxfordshire - Hybrid/WFH 12 Month Fixed Term Contract (FTC) £60,000 + Pension + Health/Medical + 25 Days Holiday + Bank Holidays Juniper Firewalls and Switches, Aruba, VPN, OSPF, STP/RSTP HP, LAN/WAN, VOPN, 3rd Line, Network Support, Virtual Routers, Design, Deployment, Implementations, Network Security, Network Protocols. Warwickshire, West Midlands, Oxfordshire, Coventry, Leicester, Birmingham, Solihull Established and expanding company are seeking an experienced Network Engineer to enhance the Network Support Team based at their Infrastructure HQ in Warwickshire. Coexisting with the Systems Architecture and supporting your Network Team and their Day to Day Accountabilities which involve, Network Security, Service Delivery, Projects Delivery, Governance, Business Continuity, Capacity Management, Governance, GDPR, 3rd Party Management, Service Level Agreements and Continual Service Improvement towards excellent service delivery. This post will require you to be a "tenacious completer" that is also responsible for ensuring the quality of services are aligned and prioritised to meet technical support deadlines and project timescales. Your key Technical experience will include: Experience in a similar role of network support and problem solving Support of Juniper Firewalls and Switches Support of HP/Aruba Switches, covering configuration, management and troubleshooting Working knowledge of ACL and VPN configuration, management and troubleshooting Proven routing knowledge of static and OSPF routing as a minimum Working knowledge of OSPF including import/export policies, weighting and dual-home links Understanding, deployment and support of the use of Aggregate Interfaces Advanced knowledge of virtual Routers/Routing-instances and associated route leaking Understanding, configuration and troubleshooting of STP/RSTP Produce a high standard of documentation Methodical approach to job role and daily tasks Ability to lead projects and make decisions to ensure the best outcome for all parties involved. Working knowledge of IPAM & NAC tools an advantage Experience with tools and a language for Scripting useful Juniper security certification an advantage Your key areas of responsibility will involve: 3rd Line Technical Support engaging in Operational Services in the Networks area, ensuring appropriate and successful implementation your key technical and functional responsibilities Ensure the day-to-day operation, operating efficiency and quality control of the network infrastructure Troubleshoot complex network topologies in a timely manner Provide pre and post installation support for new deployments (new site/3rd party) Recommend, plan and implement operational upgrades using generally accepted best practice methodologies Recommend, plan and implement development upgrades using generally accepted best practice methodologies Work closely with 3rd Parties and customers to resolve complex technical queries Assist and support other Technology teams with Network related queries Deliver a first-class customer experience Ensure Internal and External SLAs are met Review, Introduce and Document new and existing standards to a high standard This role requires proven Networks Support experience and in return the client will offer you a secure and stable working environment, an excellent salary and benefits package and a progressive career path. Call ASAP for more information!
Jan 17, 2025
Network Engineer - West Midlands, Warwickshire, Oxfordshire - Hybrid/WFH 12 Month Fixed Term Contract (FTC) £60,000 + Pension + Health/Medical + 25 Days Holiday + Bank Holidays Juniper Firewalls and Switches, Aruba, VPN, OSPF, STP/RSTP HP, LAN/WAN, VOPN, 3rd Line, Network Support, Virtual Routers, Design, Deployment, Implementations, Network Security, Network Protocols. Warwickshire, West Midlands, Oxfordshire, Coventry, Leicester, Birmingham, Solihull Established and expanding company are seeking an experienced Network Engineer to enhance the Network Support Team based at their Infrastructure HQ in Warwickshire. Coexisting with the Systems Architecture and supporting your Network Team and their Day to Day Accountabilities which involve, Network Security, Service Delivery, Projects Delivery, Governance, Business Continuity, Capacity Management, Governance, GDPR, 3rd Party Management, Service Level Agreements and Continual Service Improvement towards excellent service delivery. This post will require you to be a "tenacious completer" that is also responsible for ensuring the quality of services are aligned and prioritised to meet technical support deadlines and project timescales. Your key Technical experience will include: Experience in a similar role of network support and problem solving Support of Juniper Firewalls and Switches Support of HP/Aruba Switches, covering configuration, management and troubleshooting Working knowledge of ACL and VPN configuration, management and troubleshooting Proven routing knowledge of static and OSPF routing as a minimum Working knowledge of OSPF including import/export policies, weighting and dual-home links Understanding, deployment and support of the use of Aggregate Interfaces Advanced knowledge of virtual Routers/Routing-instances and associated route leaking Understanding, configuration and troubleshooting of STP/RSTP Produce a high standard of documentation Methodical approach to job role and daily tasks Ability to lead projects and make decisions to ensure the best outcome for all parties involved. Working knowledge of IPAM & NAC tools an advantage Experience with tools and a language for Scripting useful Juniper security certification an advantage Your key areas of responsibility will involve: 3rd Line Technical Support engaging in Operational Services in the Networks area, ensuring appropriate and successful implementation your key technical and functional responsibilities Ensure the day-to-day operation, operating efficiency and quality control of the network infrastructure Troubleshoot complex network topologies in a timely manner Provide pre and post installation support for new deployments (new site/3rd party) Recommend, plan and implement operational upgrades using generally accepted best practice methodologies Recommend, plan and implement development upgrades using generally accepted best practice methodologies Work closely with 3rd Parties and customers to resolve complex technical queries Assist and support other Technology teams with Network related queries Deliver a first-class customer experience Ensure Internal and External SLAs are met Review, Introduce and Document new and existing standards to a high standard This role requires proven Networks Support experience and in return the client will offer you a secure and stable working environment, an excellent salary and benefits package and a progressive career path. Call ASAP for more information!
One of my long-standing clients is hiring for an exciting new opportunity, they provide infrastructure, WiFi leased line Internet managed switch infrastructure and VoIP telephony to over 10,000 clients in the UK's flexible workspace, co-working, hospitality, and commercial real estate industries. They've had huge success in the UK and are looking to expand their technical support capability. The senior Support Engineer plays a pivotal role in supporting key customers. You will be providing in depth 3rd line support on network and WiFi infrastructure for clients across the UK and Europe. This role is hybrid with approx. 3 days p/w on-site but also comes with the opportunity to travel to customer sites and get involved with project work and installs including the potential for overtime. Must have skills/experience: Experience working throughout various levels or IT helpdesks from 1st - 3rd line support Strong focus on networking Experience troubleshooting Routers, Switches, Firewalls In-Depth understand of network infrastructure Experience with wired network technologies eg Cisco, HP/Aruba, Juniper, Fortinet Experience with infrastructure WiFi technologies eg Ruckus, Unifi, Meraki Strong communications skills Beneficial skills: Advanced level network diagnostics, experience with wireshark and/or similar technology Experience in a systems integrator or similar IT company managing wireless network infrastructure Experience supporting clients across Europe Experience with infrastructure Wi-Fi design/installation/support Experience with installing networking equipment to a corporate environment To apply or hear more, please contact (see below) or call Please note all candidates must be based in the UK and able to work without visa sponsorship. Applications from those looking to relocate or who may require sponsorship now or in the future cannot be considered Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jan 16, 2025
Full time
One of my long-standing clients is hiring for an exciting new opportunity, they provide infrastructure, WiFi leased line Internet managed switch infrastructure and VoIP telephony to over 10,000 clients in the UK's flexible workspace, co-working, hospitality, and commercial real estate industries. They've had huge success in the UK and are looking to expand their technical support capability. The senior Support Engineer plays a pivotal role in supporting key customers. You will be providing in depth 3rd line support on network and WiFi infrastructure for clients across the UK and Europe. This role is hybrid with approx. 3 days p/w on-site but also comes with the opportunity to travel to customer sites and get involved with project work and installs including the potential for overtime. Must have skills/experience: Experience working throughout various levels or IT helpdesks from 1st - 3rd line support Strong focus on networking Experience troubleshooting Routers, Switches, Firewalls In-Depth understand of network infrastructure Experience with wired network technologies eg Cisco, HP/Aruba, Juniper, Fortinet Experience with infrastructure WiFi technologies eg Ruckus, Unifi, Meraki Strong communications skills Beneficial skills: Advanced level network diagnostics, experience with wireshark and/or similar technology Experience in a systems integrator or similar IT company managing wireless network infrastructure Experience supporting clients across Europe Experience with infrastructure Wi-Fi design/installation/support Experience with installing networking equipment to a corporate environment To apply or hear more, please contact (see below) or call Please note all candidates must be based in the UK and able to work without visa sponsorship. Applications from those looking to relocate or who may require sponsorship now or in the future cannot be considered Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Windows Infrastructure Engineer - 3rd Line Belfast £50,000 I'm working with a leading consulting firm in their field to support them in their search for an Infrastructure Engineer to support their Azure/Windows environment. As the Senior Engineer in the team you will be responsible for: Overseeing the MS environment across Azure services and wider applications such as SharePoint, OneDrive, Exchange & Teams Provide support across server, desktop & phone applications Oversee security policies, access management, software deployment & asset & software upgrade activities Overseeing helpdesk activities and reporting on incident management To be considered for role you should be able to demonstrate experience with: Significant technical support experience in a Microsoft heavy environment Active Directory, SharePoint, Windows 8 & above Service management tools such as Jira Adherence to SLAs in a busy environment This role is based from the Belfast office so you must be able to be on site. The organisation offers an excellent benefits package including health care options & annual leave that increases with service. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jan 16, 2025
Full time
Windows Infrastructure Engineer - 3rd Line Belfast £50,000 I'm working with a leading consulting firm in their field to support them in their search for an Infrastructure Engineer to support their Azure/Windows environment. As the Senior Engineer in the team you will be responsible for: Overseeing the MS environment across Azure services and wider applications such as SharePoint, OneDrive, Exchange & Teams Provide support across server, desktop & phone applications Oversee security policies, access management, software deployment & asset & software upgrade activities Overseeing helpdesk activities and reporting on incident management To be considered for role you should be able to demonstrate experience with: Significant technical support experience in a Microsoft heavy environment Active Directory, SharePoint, Windows 8 & above Service management tools such as Jira Adherence to SLAs in a busy environment This role is based from the Belfast office so you must be able to be on site. The organisation offers an excellent benefits package including health care options & annual leave that increases with service. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Prestigious opportunity for an IT Infrastructure Engineer with a Global highly acclaimed Retail organisation based in Blackburn. With sites across the UK and Europe, following a period of significant growth and investment, we are seeking an IT Infrastructure Engineer to join our success story. As one of our IT Infrastructure Engineers you will be responsible for:- Working with the Infrastructure Manager to ensure changes are planned and implemented in a structured and assured way. Testing of the Business Continuity and Disaster Recovery plans. Infrastructure incident management and resolution. Actioning any alerts generated by the monitoring systems in a timely manner Supporting the IT Service Desk function. Proactively seeking opportunities from across the organisation to improve the infrastructure. Documenting common practice, process flow diagrams and maintaining the knowledge base. If you possess a combination of some of the following skills, then LETS TALK! Previous experience in 3rd line infrastructure engineering Hypervisor technologies (Hyper-V, VMWare or equivalent) - build, deployment and configuration Office 365 - implementation of tenants, deployment and configuration of Exchange Online, InTune etc Active Directory Administration. Networking knowledge (LAN, IPv4, DNS, DHCP, Firewalls, Managed Switches, VLANs). PowerShell or any other Scripting language or automation methodology. Windows Server - build of both physical and virtual machines Windows (7, 10) Veeam Backup - desired but not essential Linux/Unix administration experience - desired but not essential In return, you will be rewarded with ongoing career development and training in addition to an enviable team environment, and an extensive benefits package! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jan 16, 2025
Full time
Prestigious opportunity for an IT Infrastructure Engineer with a Global highly acclaimed Retail organisation based in Blackburn. With sites across the UK and Europe, following a period of significant growth and investment, we are seeking an IT Infrastructure Engineer to join our success story. As one of our IT Infrastructure Engineers you will be responsible for:- Working with the Infrastructure Manager to ensure changes are planned and implemented in a structured and assured way. Testing of the Business Continuity and Disaster Recovery plans. Infrastructure incident management and resolution. Actioning any alerts generated by the monitoring systems in a timely manner Supporting the IT Service Desk function. Proactively seeking opportunities from across the organisation to improve the infrastructure. Documenting common practice, process flow diagrams and maintaining the knowledge base. If you possess a combination of some of the following skills, then LETS TALK! Previous experience in 3rd line infrastructure engineering Hypervisor technologies (Hyper-V, VMWare or equivalent) - build, deployment and configuration Office 365 - implementation of tenants, deployment and configuration of Exchange Online, InTune etc Active Directory Administration. Networking knowledge (LAN, IPv4, DNS, DHCP, Firewalls, Managed Switches, VLANs). PowerShell or any other Scripting language or automation methodology. Windows Server - build of both physical and virtual machines Windows (7, 10) Veeam Backup - desired but not essential Linux/Unix administration experience - desired but not essential In return, you will be rewarded with ongoing career development and training in addition to an enviable team environment, and an extensive benefits package! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
NES Fircroft are working alongside a global chemical company who are looking to add a Technical Safety and Facilities Engineer to their Aberdeen Office. This role is available on a permanent basis. Job Role: This role is to provide Technical Safety and Facilities Engineering related competence and guidance to the asset. The Technical Safety and Facilities Engineer will be responsible for improving and maintaining awareness of technical/process safety and major accident hazard risk at all levels within the business. The role will provide specialist approval authority for Plant Modifications with significant process safety impact to ensure robustness of management of change process. Principle Accountabilities: Strong, demonstrable SHE leadership within the office environment and onsite; Lead the planning and implementation of the local Process Hazards Analysis programmes including chairing PHAs and/or identifying appropriate resource to chair; Lead LOPAs (Level of Protection Analysis), HAZOP (Hazard and Operability Study) and and HAZID (Hazard Identification) reviews (in response to Asset or Project demand; Lead root cause investigations for process safety related incidents making considered recommendations to Asset Management addressing both immediate and underlying/root causes; Identify opportunities to improve SHE, availability, variable cost and fixed cost; Prepare detailed project study reports to ensure generation of accurate project proposals; Support the review and update of the local area COMAH and Offshore Safety Case reports to meet legislative requirements; Coach/mentor less experienced engineers to ensure technical safety issues are addressed as part of design and operational processes; Act as focal point for the Management of Change process. Special Features: Participation in the incident management team as required. Travel to Offshore Platforms or remote onshore sites to provide technical support. Periods of inconvenience to support planned and unplanned outages Qualifications and Experience: Chemical engineering Degree with or working towards a Postgraduate Qualification in Safety and Risk Management. Chartered Engineer or actively working to achieve chartered status 10+ years' experience including experience of Oil & Gas, Refining or Chemical Industries Demonstrable experience of providing Technical Safety Engineering support to on and offshore operations, including subsea and onshore overland pipelines. Significant experience of safety and risk assessment methods and safety management. Experienced in leading HAZOPs and PHAs. Proficient with management of change processes. Excellent communication skills with the ability to create relationships with stakeholders and 3rd party specialists. Up to date knowledge of Offshore and Onshore Legislation and Regulations. Strong awareness of human factors influence on process safety If you are interested in this position, please forward your updated CV to With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Jan 16, 2025
Full time
NES Fircroft are working alongside a global chemical company who are looking to add a Technical Safety and Facilities Engineer to their Aberdeen Office. This role is available on a permanent basis. Job Role: This role is to provide Technical Safety and Facilities Engineering related competence and guidance to the asset. The Technical Safety and Facilities Engineer will be responsible for improving and maintaining awareness of technical/process safety and major accident hazard risk at all levels within the business. The role will provide specialist approval authority for Plant Modifications with significant process safety impact to ensure robustness of management of change process. Principle Accountabilities: Strong, demonstrable SHE leadership within the office environment and onsite; Lead the planning and implementation of the local Process Hazards Analysis programmes including chairing PHAs and/or identifying appropriate resource to chair; Lead LOPAs (Level of Protection Analysis), HAZOP (Hazard and Operability Study) and and HAZID (Hazard Identification) reviews (in response to Asset or Project demand; Lead root cause investigations for process safety related incidents making considered recommendations to Asset Management addressing both immediate and underlying/root causes; Identify opportunities to improve SHE, availability, variable cost and fixed cost; Prepare detailed project study reports to ensure generation of accurate project proposals; Support the review and update of the local area COMAH and Offshore Safety Case reports to meet legislative requirements; Coach/mentor less experienced engineers to ensure technical safety issues are addressed as part of design and operational processes; Act as focal point for the Management of Change process. Special Features: Participation in the incident management team as required. Travel to Offshore Platforms or remote onshore sites to provide technical support. Periods of inconvenience to support planned and unplanned outages Qualifications and Experience: Chemical engineering Degree with or working towards a Postgraduate Qualification in Safety and Risk Management. Chartered Engineer or actively working to achieve chartered status 10+ years' experience including experience of Oil & Gas, Refining or Chemical Industries Demonstrable experience of providing Technical Safety Engineering support to on and offshore operations, including subsea and onshore overland pipelines. Significant experience of safety and risk assessment methods and safety management. Experienced in leading HAZOPs and PHAs. Proficient with management of change processes. Excellent communication skills with the ability to create relationships with stakeholders and 3rd party specialists. Up to date knowledge of Offshore and Onshore Legislation and Regulations. Strong awareness of human factors influence on process safety If you are interested in this position, please forward your updated CV to With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Get Staffed Online Recruitment Limited
Woking, Surrey
Job Title: IT Support Engineer Location: Remote (Home-Based with Travel to Customer Sites) Salary: £26-28,000 per annum (depending on experience) Employment Type: Full-Time Join Our Client as a 1st Line Support Engineer - Fully Remote Opportunity with Great Benefits! Are you passionate about technology and delivering outstanding customer service? As a 1st Line Support Engineer, you'll be at the forefront of solving technical queries while working in a dynamic, fully remote environment. You ll gain exposure to the full IT landscape, not just a narrow subset of technology, making this a perfect opportunity for anyone who thrives on learning the latest technologies and making an impact. Why You ll Love This Role: Work Remotely: Enjoy the freedom and flexibility of working from home while staying connected with a supportive, collaborative team. You ll also have the opportunity to visit customer sites, adding variety to your routine. Grow Your Skills: Our client offers sponsored training and development programs, along with a technical exam incentive scheme, so you ll be continually enhancing your knowledge and career. Comprehensive Health & Wellness Package: Benefit from private medical insurance and their Employee Assistance Programme to support your wellbeing. Generous Leave: You ll receive 20 days of annual leave, plus bank holidays, and even a day off to celebrate your birthday! Tech Perks: You ll be provided with all the necessary IT equipment and a company mobile phone, ensuring you re set up for success. Financial Security: Their company pension scheme will help you plan for the future. Why You'll Love This Role: Be the first point of contact for technical queries via phone, email, and their ITSM tool. Manage and progress tickets, ensuring clear and consistent communication with clients. Work closely with 2nd and 3rd Line teams to deliver timely solutions. Visit customer sites as needed for face-to-face support. Stay ahead of emerging technologies to deliver the best service. What They re Looking For: A background in Managed Service Providers (MSP) or B2B environments. Experience with Office 365, Azure, Windows 11, macOS, and iOS. A proactive problem solver who is self-motivated and adaptable. Excellent communication skills with a passion for delivering first-class service. Ready to Join? If you re excited about advancing your career while enjoying great benefits and a flexible working environment, they d love to hear from you. Position Details: Full-time, Permanent Monday - Friday schedule Fully Remote with occasional customer site visits How to Apply Join our client in delivering top-tier IT services and be part of a team that values innovation, collaboration, and professional growth. If you are a driven and experienced Service Desk Manager looking for a new challenge, they would love to hear from you. Apply now through the company s dedicated recruitment portal and take your career to the next level!
Jan 16, 2025
Full time
Job Title: IT Support Engineer Location: Remote (Home-Based with Travel to Customer Sites) Salary: £26-28,000 per annum (depending on experience) Employment Type: Full-Time Join Our Client as a 1st Line Support Engineer - Fully Remote Opportunity with Great Benefits! Are you passionate about technology and delivering outstanding customer service? As a 1st Line Support Engineer, you'll be at the forefront of solving technical queries while working in a dynamic, fully remote environment. You ll gain exposure to the full IT landscape, not just a narrow subset of technology, making this a perfect opportunity for anyone who thrives on learning the latest technologies and making an impact. Why You ll Love This Role: Work Remotely: Enjoy the freedom and flexibility of working from home while staying connected with a supportive, collaborative team. You ll also have the opportunity to visit customer sites, adding variety to your routine. Grow Your Skills: Our client offers sponsored training and development programs, along with a technical exam incentive scheme, so you ll be continually enhancing your knowledge and career. Comprehensive Health & Wellness Package: Benefit from private medical insurance and their Employee Assistance Programme to support your wellbeing. Generous Leave: You ll receive 20 days of annual leave, plus bank holidays, and even a day off to celebrate your birthday! Tech Perks: You ll be provided with all the necessary IT equipment and a company mobile phone, ensuring you re set up for success. Financial Security: Their company pension scheme will help you plan for the future. Why You'll Love This Role: Be the first point of contact for technical queries via phone, email, and their ITSM tool. Manage and progress tickets, ensuring clear and consistent communication with clients. Work closely with 2nd and 3rd Line teams to deliver timely solutions. Visit customer sites as needed for face-to-face support. Stay ahead of emerging technologies to deliver the best service. What They re Looking For: A background in Managed Service Providers (MSP) or B2B environments. Experience with Office 365, Azure, Windows 11, macOS, and iOS. A proactive problem solver who is self-motivated and adaptable. Excellent communication skills with a passion for delivering first-class service. Ready to Join? If you re excited about advancing your career while enjoying great benefits and a flexible working environment, they d love to hear from you. Position Details: Full-time, Permanent Monday - Friday schedule Fully Remote with occasional customer site visits How to Apply Join our client in delivering top-tier IT services and be part of a team that values innovation, collaboration, and professional growth. If you are a driven and experienced Service Desk Manager looking for a new challenge, they would love to hear from you. Apply now through the company s dedicated recruitment portal and take your career to the next level!
Locations Sainsbury's Supermarkets Ltd, London, Greater London, EC1N 2HT, GB Closing Date 01/20/2025, 05:00 PM Full Time or Part Time Full time Contract Type Permanent Advertised Salary Competitive Plus Benefits We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech. Want to solve really interesting problems at huge scale? Want to learn from the best and be challenged to think differently every day? Want true ownership of outcomes of a digital product where you drive success and return to the business? Want the flexibility to work at home and in an office where it helps you meet your work and life commitments? Read below for your next opportunity Be part of developing a new programmatic advertising solution the like of which the market has never seen! Nectar is the largest loyalty coalition programme in the UK so it's safe to say we know our millions of customers pretty well. We build brilliant tech on top of this rich first party data, to offer brands the chance to find their customers online with truly relevant and compelling content. All this drives sales back into our stores and therefore our bottom line - win, win. Our advertising platform is one cornerstone of the Nectar360 digital strategy which means lots of eyes are on us - and you'll be at the helm, in partnership with your engineering manager. You'll tackle knotty strategic questions to build out a robust roadmap and backlog. This, of course means prioritising effectively, escalating challenges as necessary and being hands-on with the development, delivering innovative functionality into the hands of users. In your role as a Senior Product Manager, you'll manage a group of related but complex products directly, guiding the vision and working actively with multiple teams to make it come to life! You'll ensure your group of products work seamlessly together, sharing efficiencies and expertise, with the ultimate customer always front of mind. You will have an infectious passion for your products, partnering with engineering to define, deliver and iterate to find creative ways to deliver awesome experiences for our customers. You're driven to build brilliant teams and bring out the best in others. Sainsbury's product teams work across Argos, the UK's 3rd largest general merchandise retailer, Sainsbury's, the UK's 2nd largest grocery retailer, Nectar, the largest loyalty programme in the UK as well as Tu clothing, Sainsbury's Bank and Argos Financial services. We're big and that's really exciting when you consider the volume of customers that see your work, but you'll also ship lots of value to customers, and you'll be able to learn and iterate quickly to get the best customer experience. What we're looking for: You nail day-to-day product processes (agile ceremonies, user stories, prioritisation) and are as comfortable in the detail as with the bigger picture. Success is about balancing the customer, the tech and the commercials. We need someone who can juggle the lot, articulate a compelling vision and unite a cross-functional agile team. You're courageous and can fly the flag of agile delivery methodologies, coach the team and stakeholders to test and learn, fail fast and deliver outcomes iteratively. You're technically curious, having worked directly with engineers, architects, and third parties, building real software. A successful influencer, flexing your style to drive our strategy forward while always remaining true to you. If you have experience of AdTech then that's the icing on the cake. We'd love to hear from you. In return you'll get: Colleague discount across the multi-brands - Sainsbury's, Argos and Habitat Pension plan Special offers on gym memberships, restaurants, holidays, retail vouchers and more Last couple of bits We've adopted a hybrid model, coming together for collaboration and to get to know each other better. We're working flexibly - have a chat with us about what you need. If you've read this far, but are not 100% sure you're there with your experience, still get in touch. The skills you do have are often more transferrable than you think. Equally with such a large and growing tech team, it might be there's something else that could suit you better. If you'd like to find out more head to Sainsbury's DTD. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well as access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, and you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Jan 16, 2025
Full time
Locations Sainsbury's Supermarkets Ltd, London, Greater London, EC1N 2HT, GB Closing Date 01/20/2025, 05:00 PM Full Time or Part Time Full time Contract Type Permanent Advertised Salary Competitive Plus Benefits We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech. Want to solve really interesting problems at huge scale? Want to learn from the best and be challenged to think differently every day? Want true ownership of outcomes of a digital product where you drive success and return to the business? Want the flexibility to work at home and in an office where it helps you meet your work and life commitments? Read below for your next opportunity Be part of developing a new programmatic advertising solution the like of which the market has never seen! Nectar is the largest loyalty coalition programme in the UK so it's safe to say we know our millions of customers pretty well. We build brilliant tech on top of this rich first party data, to offer brands the chance to find their customers online with truly relevant and compelling content. All this drives sales back into our stores and therefore our bottom line - win, win. Our advertising platform is one cornerstone of the Nectar360 digital strategy which means lots of eyes are on us - and you'll be at the helm, in partnership with your engineering manager. You'll tackle knotty strategic questions to build out a robust roadmap and backlog. This, of course means prioritising effectively, escalating challenges as necessary and being hands-on with the development, delivering innovative functionality into the hands of users. In your role as a Senior Product Manager, you'll manage a group of related but complex products directly, guiding the vision and working actively with multiple teams to make it come to life! You'll ensure your group of products work seamlessly together, sharing efficiencies and expertise, with the ultimate customer always front of mind. You will have an infectious passion for your products, partnering with engineering to define, deliver and iterate to find creative ways to deliver awesome experiences for our customers. You're driven to build brilliant teams and bring out the best in others. Sainsbury's product teams work across Argos, the UK's 3rd largest general merchandise retailer, Sainsbury's, the UK's 2nd largest grocery retailer, Nectar, the largest loyalty programme in the UK as well as Tu clothing, Sainsbury's Bank and Argos Financial services. We're big and that's really exciting when you consider the volume of customers that see your work, but you'll also ship lots of value to customers, and you'll be able to learn and iterate quickly to get the best customer experience. What we're looking for: You nail day-to-day product processes (agile ceremonies, user stories, prioritisation) and are as comfortable in the detail as with the bigger picture. Success is about balancing the customer, the tech and the commercials. We need someone who can juggle the lot, articulate a compelling vision and unite a cross-functional agile team. You're courageous and can fly the flag of agile delivery methodologies, coach the team and stakeholders to test and learn, fail fast and deliver outcomes iteratively. You're technically curious, having worked directly with engineers, architects, and third parties, building real software. A successful influencer, flexing your style to drive our strategy forward while always remaining true to you. If you have experience of AdTech then that's the icing on the cake. We'd love to hear from you. In return you'll get: Colleague discount across the multi-brands - Sainsbury's, Argos and Habitat Pension plan Special offers on gym memberships, restaurants, holidays, retail vouchers and more Last couple of bits We've adopted a hybrid model, coming together for collaboration and to get to know each other better. We're working flexibly - have a chat with us about what you need. If you've read this far, but are not 100% sure you're there with your experience, still get in touch. The skills you do have are often more transferrable than you think. Equally with such a large and growing tech team, it might be there's something else that could suit you better. If you'd like to find out more head to Sainsbury's DTD. We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well as access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, and you will also be eligible for private healthcare too. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several opportunities for Techbar Engineers based across the UK. This role is based in Glasgow for initial 1-month contract basis, with scope for further extension. Job Title: Techbar Engineer Job Location Glasgow Duration: Initial 1 month IR35 Status: Inside of IR35 What to expect: Responsible for a combination of 2nd/3rd line technical support and IMAC (Installs moves and changes) activity to customers via deskside visits, walk ups to the Tech Bar or remotely. Ability to respond and resolve all assigned calls within prescribed SLA's Ability to take action and escalate any issues that cannot be resolved or are in danger of not meeting SLA's Liaise with Service Desk and client's infrastructure teams for the resolution of customer issues Ability to identify root cause issues from a desktop perspective and escalate to engineering teams accordingly, install and configure computer hardware operating systems and applications Responsible for providing support, including procedural documentation and relevant reports Update Call Management System, clearly specifying progress and resolution details Install and configure desktop/laptop products into network environment, along with monitoring and maintaining computer systems and networks Ability to prioritise and manage many open cases at one time, and work continuously on a task until completion What we expect from you: Relevant experience working in an IT support role Completion of Microsoft MD-100 Modern Desktop certification, MD-101 Managing Modern Desktops and have knowledge of Azure AD & Intune. Strong communication skills with clients, colleagues, and management You will take on full responsibility, with customers at your focus, and the ability to make good judgements Ability to take initiative. Time managed and organised, you can meet SLA's that are prescribes and take appropriate action to ensure none of them are exceeded. Ability to work as a team with colleagues, buildings strong relationships with customers and other professionals, such as software developers Strong analytical capability, ability to demonstrate practical troubleshooting and problem analysis techniques Excellent organisational, prioritising, and managing workload skills Experience in the following will be beneficial to your application: Microsoft Windows operating systems Software packages: Microsoft Office and Adobe Creative Suite Intelligent Resource committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
Jan 15, 2025
Contractor
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several opportunities for Techbar Engineers based across the UK. This role is based in Glasgow for initial 1-month contract basis, with scope for further extension. Job Title: Techbar Engineer Job Location Glasgow Duration: Initial 1 month IR35 Status: Inside of IR35 What to expect: Responsible for a combination of 2nd/3rd line technical support and IMAC (Installs moves and changes) activity to customers via deskside visits, walk ups to the Tech Bar or remotely. Ability to respond and resolve all assigned calls within prescribed SLA's Ability to take action and escalate any issues that cannot be resolved or are in danger of not meeting SLA's Liaise with Service Desk and client's infrastructure teams for the resolution of customer issues Ability to identify root cause issues from a desktop perspective and escalate to engineering teams accordingly, install and configure computer hardware operating systems and applications Responsible for providing support, including procedural documentation and relevant reports Update Call Management System, clearly specifying progress and resolution details Install and configure desktop/laptop products into network environment, along with monitoring and maintaining computer systems and networks Ability to prioritise and manage many open cases at one time, and work continuously on a task until completion What we expect from you: Relevant experience working in an IT support role Completion of Microsoft MD-100 Modern Desktop certification, MD-101 Managing Modern Desktops and have knowledge of Azure AD & Intune. Strong communication skills with clients, colleagues, and management You will take on full responsibility, with customers at your focus, and the ability to make good judgements Ability to take initiative. Time managed and organised, you can meet SLA's that are prescribes and take appropriate action to ensure none of them are exceeded. Ability to work as a team with colleagues, buildings strong relationships with customers and other professionals, such as software developers Strong analytical capability, ability to demonstrate practical troubleshooting and problem analysis techniques Excellent organisational, prioritising, and managing workload skills Experience in the following will be beneficial to your application: Microsoft Windows operating systems Software packages: Microsoft Office and Adobe Creative Suite Intelligent Resource committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
Service Manager - £50-55K - Chorley (Hybrid role) Currently seeking a Service Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience. Duties & Responsibilities Team Management - Manage 1st, 2nd & 3rd line team. Service Delivery - Ensure support teams consistently exceed customer expectations, maintain high satisfaction levels, and meet or surpass agreed service level agreements. Service Level Agreements - Monitor & report on agreed SLAs. Client Onboarding - Collaborate with Sales & Project Delivery to ensure a smooth transition for new customers, providing clear communication. Skills & Knowledge Essential - MSP Management Experience. - Strong commitment top deliver exceptional customer service. - ITIL Certification, Microsoft 365 or Azure Certifications. Service Manager - £50-55K - Chorley (Hybrid role)
Jan 15, 2025
Full time
Service Manager - £50-55K - Chorley (Hybrid role) Currently seeking a Service Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience. Duties & Responsibilities Team Management - Manage 1st, 2nd & 3rd line team. Service Delivery - Ensure support teams consistently exceed customer expectations, maintain high satisfaction levels, and meet or surpass agreed service level agreements. Service Level Agreements - Monitor & report on agreed SLAs. Client Onboarding - Collaborate with Sales & Project Delivery to ensure a smooth transition for new customers, providing clear communication. Skills & Knowledge Essential - MSP Management Experience. - Strong commitment top deliver exceptional customer service. - ITIL Certification, Microsoft 365 or Azure Certifications. Service Manager - £50-55K - Chorley (Hybrid role)
3t is currently looking to recruit a General Manager (Northeast Scotland) on a permanent contract located in Aberdeen, Scotland, UK. The Company At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and our industries thrive. 3t is the combination of world-leading companies that are together transforming training in the energy, and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. We stand as a global training powerhouse operating across 60 countries worldwide. Together, we are training the workforce of the future. 3t Training Services is the UK's largest and leading provider of training for the oil and gas, wind, and power industries, and a major player globally, whilst also making a significant impact on the wider and utilities sectors including gas, electric, and water. The Role Working in a hands-on role, you will lead the operational and performance growth of 3t Training Services Limited. Duties and Responsibilities: Be responsible for Direct P&L for the Company's financial performance and capital investments Introduce and maintain weekly/monthly KPI's to measure and report on business performance Understand the local market and training requirements Deliver sales and profit growth in line with business plans Lead purchase price reductions for local 3rd party suppliers Deliver cost of sales savings, through efficiency, trainer utilisation and cost control Reduce non value-added activities through collective process mapping and project leading improvement activities Reduce administrative costs within the business by ensuring at source admin tasks - trainers inputting delegate information Build long term, trusting relationships with shareholders, business partners and authorities Understand course fill and full rates to drive profitability within the business unit Manage the introduction of new products to either reduce outsource or expand regional offering Provide account management for key accounts within region Manage the client and consumer experience within centres to maximise stickiness of returning delegates Use past course trends and future forecasting to ensure appropriate resource levels and course availability in order to maximise revenue streams, in conjunction with the Operations Planning Manager Understand the requirements of the Client, Customer and Consumer needs to ensure that Pre, On and Post course experience is World Class and demonstrate measures to track progress Support the business unit externally via optimum use of trainers ensuring World Class Status using demonstrable KPI's to track progress Ensure all activities comply with the requirements of the Company's and/or the Client's Safety Management System (SMS). Undertake additional duties as requested by the Vice President - Training The Person At 3t our values of Innovation, Collaboration and Excellence are at the heart of what we do and reflect what is important to 3t, how we operate and fulfil our vision. We are looking for future colleagues who believe in the power of working together by being open and respectful, think creatively and dare to be different to find solutions and are dedicated, driven and passionate to strive for excellence. You will have: Significant experience in a similar role with at least 5 years in senior management within Oil & Gas, Renewables, or Commercial Training Management Training background desirable High level of commercial awareness with a focus on achieving results Experience of managing and coaching teams Excellent communication and interpersonal skills Driving Licence Other Requirements: A strategic thinker with the ability to innovate and develop new approaches to the environment we operate in order to grow the business Demonstrates a clear commitment to providing first class customer care / services Highly organised / Meets deadlines Maintains a professional appearance which appropriately reflects the role and the Company's image Ability to remain calm and be assertive during busy periods or when dealing with challenging situations Discreet with the ability to maintain confidentiality
Jan 15, 2025
Full time
3t is currently looking to recruit a General Manager (Northeast Scotland) on a permanent contract located in Aberdeen, Scotland, UK. The Company At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and our industries thrive. 3t is the combination of world-leading companies that are together transforming training in the energy, and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. We stand as a global training powerhouse operating across 60 countries worldwide. Together, we are training the workforce of the future. 3t Training Services is the UK's largest and leading provider of training for the oil and gas, wind, and power industries, and a major player globally, whilst also making a significant impact on the wider and utilities sectors including gas, electric, and water. The Role Working in a hands-on role, you will lead the operational and performance growth of 3t Training Services Limited. Duties and Responsibilities: Be responsible for Direct P&L for the Company's financial performance and capital investments Introduce and maintain weekly/monthly KPI's to measure and report on business performance Understand the local market and training requirements Deliver sales and profit growth in line with business plans Lead purchase price reductions for local 3rd party suppliers Deliver cost of sales savings, through efficiency, trainer utilisation and cost control Reduce non value-added activities through collective process mapping and project leading improvement activities Reduce administrative costs within the business by ensuring at source admin tasks - trainers inputting delegate information Build long term, trusting relationships with shareholders, business partners and authorities Understand course fill and full rates to drive profitability within the business unit Manage the introduction of new products to either reduce outsource or expand regional offering Provide account management for key accounts within region Manage the client and consumer experience within centres to maximise stickiness of returning delegates Use past course trends and future forecasting to ensure appropriate resource levels and course availability in order to maximise revenue streams, in conjunction with the Operations Planning Manager Understand the requirements of the Client, Customer and Consumer needs to ensure that Pre, On and Post course experience is World Class and demonstrate measures to track progress Support the business unit externally via optimum use of trainers ensuring World Class Status using demonstrable KPI's to track progress Ensure all activities comply with the requirements of the Company's and/or the Client's Safety Management System (SMS). Undertake additional duties as requested by the Vice President - Training The Person At 3t our values of Innovation, Collaboration and Excellence are at the heart of what we do and reflect what is important to 3t, how we operate and fulfil our vision. We are looking for future colleagues who believe in the power of working together by being open and respectful, think creatively and dare to be different to find solutions and are dedicated, driven and passionate to strive for excellence. You will have: Significant experience in a similar role with at least 5 years in senior management within Oil & Gas, Renewables, or Commercial Training Management Training background desirable High level of commercial awareness with a focus on achieving results Experience of managing and coaching teams Excellent communication and interpersonal skills Driving Licence Other Requirements: A strategic thinker with the ability to innovate and develop new approaches to the environment we operate in order to grow the business Demonstrates a clear commitment to providing first class customer care / services Highly organised / Meets deadlines Maintains a professional appearance which appropriately reflects the role and the Company's image Ability to remain calm and be assertive during busy periods or when dealing with challenging situations Discreet with the ability to maintain confidentiality
Network Engineer - (Field based) - to £33,000 plus vehicle - West Yorkshire (Bradford/Halifax) Leading service/support provider has a great opportunity for a Network Engineer (Intermediate level optional) with some experience of Networks and with a full, clean driving license to operate as a Field based Network Support Engineer at 2nd line level to provide assistance for the provision of support services, infrastructure and administration across all aspects of the business. The position involves primarily working in IT field servicing and infrastructure set up and support at various sites across the North (2-3 days week/as an when required, the remainder will be working from my clients amazing offices in Brighouse (5 mins from M62) From a technical perspective as a Network Engineer (Intermediate/Junior level), the role will be responsible for configuring, installing, supporting and maintaining infrastructure therefore excellent technical skills are required around networking infrastructure plus general maintenance of all IT-related hardware and with the ability to build cabinets, install network sockets etc. This role offers a superb opportunity to be fully supported to learn new technical skills across networks but you will already have some knowledge and experience of some of the following:- Windows, TCP/IP, LAN/WAN, VPN, Office 365, DHCP, DNS, some knowledge of Routers, Switches, wireless APs, etc. Duties include:- installing new network installations as well as maintaining current site and branch infrastructure, escalation of critical issues to 3rd line, resolving incidents, queries and diagnosing faults, maintaining documentation, network configuration, liaising with clients and colleagues in order to ensure effective scheduling and implementation of site network maintenance and configuration plans and responding to user queries and ensure responses by the team via phone, help desk and remote sessions. This is a great opportunity for a Network Engineer with a minimum of 2 years experience to join a forward thinking company with good career prospects and full support with a basic salary of upto £33,000 plus fully expensed vehicle. This role is commutable from West Yorkshire, Halifax, Bradford, Brighouse, Barnsley, Wakefield, Rochdale, Keighley, Huddersfield, Dewsbury, Leeds Contact Tony office Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
Jan 14, 2025
Full time
Network Engineer - (Field based) - to £33,000 plus vehicle - West Yorkshire (Bradford/Halifax) Leading service/support provider has a great opportunity for a Network Engineer (Intermediate level optional) with some experience of Networks and with a full, clean driving license to operate as a Field based Network Support Engineer at 2nd line level to provide assistance for the provision of support services, infrastructure and administration across all aspects of the business. The position involves primarily working in IT field servicing and infrastructure set up and support at various sites across the North (2-3 days week/as an when required, the remainder will be working from my clients amazing offices in Brighouse (5 mins from M62) From a technical perspective as a Network Engineer (Intermediate/Junior level), the role will be responsible for configuring, installing, supporting and maintaining infrastructure therefore excellent technical skills are required around networking infrastructure plus general maintenance of all IT-related hardware and with the ability to build cabinets, install network sockets etc. This role offers a superb opportunity to be fully supported to learn new technical skills across networks but you will already have some knowledge and experience of some of the following:- Windows, TCP/IP, LAN/WAN, VPN, Office 365, DHCP, DNS, some knowledge of Routers, Switches, wireless APs, etc. Duties include:- installing new network installations as well as maintaining current site and branch infrastructure, escalation of critical issues to 3rd line, resolving incidents, queries and diagnosing faults, maintaining documentation, network configuration, liaising with clients and colleagues in order to ensure effective scheduling and implementation of site network maintenance and configuration plans and responding to user queries and ensure responses by the team via phone, help desk and remote sessions. This is a great opportunity for a Network Engineer with a minimum of 2 years experience to join a forward thinking company with good career prospects and full support with a basic salary of upto £33,000 plus fully expensed vehicle. This role is commutable from West Yorkshire, Halifax, Bradford, Brighouse, Barnsley, Wakefield, Rochdale, Keighley, Huddersfield, Dewsbury, Leeds Contact Tony office Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
Network Engineer - (Field based) - to £36,000 plus vehicle - Northamptonshire Leading service/support provider has a great opportunity for a Network Engineer (Intermediate level optional) with some experience of Networks and with a full, clean driving license to operate as a Field based Network Support Engineer at 2nd line level to provide assistance for the provision of support services, infrastructure and administration across all aspects of the business. The position involves primarily working in IT field servicing and infrastructure set up and support at various sites across the North (2-3 days week/as an when required, the remainder will be working from my clients amazing offices in Brighouse (5 mins from M62) From a technical perspective as a Network Engineer (Intermediate/Junior level), the role will be responsible for configuring, installing, supporting and maintaining infrastructure therefore excellent technical skills are required around networking infrastructure plus general maintenance of all IT-related hardware and with the ability to build cabinets, install network sockets etc. This role offers a superb opportunity to be fully supported to learn new technical skills across networks but you will already have some knowledge and experience of some of the following:- Windows, TCP/IP, LAN/WAN, VPN, Office 365, DHCP, DNS, some knowledge of Routers, Switches, wireless APs, etc. Duties include:- installing new network installations as well as maintaining current site and branch infrastructure, escalation of critical issues to 3rd line, resolving incidents, queries and diagnosing faults, maintaining documentation, network configuration, liaising with clients and colleagues in order to ensure effective scheduling and implementation of site network maintenance and configuration plans and responding to user queries and ensure responses by the team via phone, help desk and remote sessions. This is a great opportunity for a Network Engineer with a minimum of 2 years experience to join a forward thinking company with good career prospects and full support with a basic salary of upto £36,000 plus fully expensed vehicle. This role is commutable from Northamptonshire, Leicester, Kettering, Market Harborough, Rugby, Wellingborough, Milton Keynes, Bedford Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
Jan 14, 2025
Full time
Network Engineer - (Field based) - to £36,000 plus vehicle - Northamptonshire Leading service/support provider has a great opportunity for a Network Engineer (Intermediate level optional) with some experience of Networks and with a full, clean driving license to operate as a Field based Network Support Engineer at 2nd line level to provide assistance for the provision of support services, infrastructure and administration across all aspects of the business. The position involves primarily working in IT field servicing and infrastructure set up and support at various sites across the North (2-3 days week/as an when required, the remainder will be working from my clients amazing offices in Brighouse (5 mins from M62) From a technical perspective as a Network Engineer (Intermediate/Junior level), the role will be responsible for configuring, installing, supporting and maintaining infrastructure therefore excellent technical skills are required around networking infrastructure plus general maintenance of all IT-related hardware and with the ability to build cabinets, install network sockets etc. This role offers a superb opportunity to be fully supported to learn new technical skills across networks but you will already have some knowledge and experience of some of the following:- Windows, TCP/IP, LAN/WAN, VPN, Office 365, DHCP, DNS, some knowledge of Routers, Switches, wireless APs, etc. Duties include:- installing new network installations as well as maintaining current site and branch infrastructure, escalation of critical issues to 3rd line, resolving incidents, queries and diagnosing faults, maintaining documentation, network configuration, liaising with clients and colleagues in order to ensure effective scheduling and implementation of site network maintenance and configuration plans and responding to user queries and ensure responses by the team via phone, help desk and remote sessions. This is a great opportunity for a Network Engineer with a minimum of 2 years experience to join a forward thinking company with good career prospects and full support with a basic salary of upto £36,000 plus fully expensed vehicle. This role is commutable from Northamptonshire, Leicester, Kettering, Market Harborough, Rugby, Wellingborough, Milton Keynes, Bedford Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.
Director, Group Operational Resilience Apply locations GBR-London-10 Paternoster Square time type Full time posted on Posted Yesterday job requisition id R LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and build jobs. Operational Resilience refers to the ability of the firm to deliver its critical operations during disruption. LSEG must have robust plans in place to deliver its essential services whatever the nature of the disruption, for example cyber-attacks, physical security incidents, IT system outages or failure of a critical third-party supplier. The Director, Operational Resilience will report into the Group Head of Operational Resilience, and is a management position, with oversight of a team of staff to support the ongoing operational resilience strategy of the firm. You will ensure the strategy fully interlocks with the Group wide strategy and objectives, as well as ongoing transformation and change initiatives, work closely with the Businesses Divisions, Group and Legal Entity risk teams, Customer Attestation and Audit team, as well as Programme Management, Legal and the wider operational resilience community, and drive process design and implementation, continuous improvement and will provide SME advice where required. This role will be responsible for enabling the Group Operational Resilience function to support the Business Divisions in their management of operational risk through standards, processes and tools, and also provides a Group view of the resilience of LSEG as a whole. WHAT YOU'LL BE DOING: Strategy Support the Group Head of Operational Resilience to drive and operationalize a consistent, effective and demonstrable approach to delivering resilient services, meeting the Group's strategic objectives and regulatory expectations. Operationalize and embed into BAU the Group wide Service Resilience strategy and operating model and org design across all relevant Divisions, Entities and functions. Develop and socialise the Group Resilience Statement on an annual basis, collaborating closely with Business Divisions/Legal Entities and risk domains (Technology, Data, Cyber, Facilities, People & Third Parties) where vital. Support Business Divisions with regulatory and client audits / reviews including direct liaison with regulators as needed. Act as deputy for the Director, Customer Assurance role as required. Governance and Reporting Collaborate with the Head of Governance and Reporting to Develop and implement an enhanced group wide approach to resilience posture oversight, governance and reporting capabilities, chairing governance committees where appropriate. Ensure appropriate business continuity approach and centralised operating model, working to ensure risk reduction initiatives are defined and implemented within expected timeframes. Coordinate to ensure business support and oversight in execution of all annual operational resilience activities across the Group as per the defined timetable (including business services review, prioritisation, mapping, scenario testing and impact tolerances). Liaise and establish relationships with key partners to complete the annual review/update of risk domain resilience control frameworks and understand their impact on the Group for their application / activities for gap remediation. Review, update, socialise and ensure the annual sign-off of the Group's 3rd party request response. Resilience Management Collaborate with the Head of Resilience Management to develop the business continuity group wide strategy and ensure oversight of policy and standard execution across the Group. Collaborate with the Customer Assurance team to craft and continuously improve the customer assurance strategy for the firm as a part of the overall Operational Resilience strategy. Programme & Change Collaborate with the Head of Programme & Change to ensure annual strategy development for Operational Resilience programme execution in line with business as usual agendas as well as with consideration to regulatory and internal change / transformation considerations. Communicate operational resilience related topics to all levels across the organisation including raising concerns where appropriate. Support periodic reconciliation/calibration of remediation activities across the Group to validate that the annual Group prioritization is appropriate. Assist in using Resilience MI to provide recommendations to Group funding discussions relating to operational resilience. Influence existing teams to enhance their operational resilience and their resilience culture. Support contract negotiation specific to resilience (standard clauses and necessary deviations) to ensure adequate assurance capabilities and information provision is built in and in line with regulatory expectations. WHAT YOU'LL BRING: The post holder will have the interpersonal skills, proficiency, and a keen, detailed approach to successfully measure and drive Operational Resilience management to ensure successful, positive outcomes. Requirements: Minimum 2 years validated experience operating in a Director level role leading global teams responsible for Operational Resilience or Operational Risk. 2+ years experience in data analysis pertaining to resilience and security risk, compliance and controls. In depth knowledge of regulations including PS21/3 and DORA and preferably knowledge of industry frameworks and regulations supporting specific operational risk such as third party risk management (TPRM), Technology and Cyber, COBIT, NIST etc. Experience of leading global teams and able to drive strategic outcomes. Experience in supplier negotiation with the ability to lead diverse sets of partners to achieve outcomes that are beneficial for the client and for LSEG. Desirable: Experience driving positive outcomes across resilience, security and / or IT audits. Experience in contractual negotiations with third parties and good understanding of resilience based contractual arrangement expectations. Collaborator management: Able to build positive relationships with internal partners, understand their specific points of view and to influence and challenge where required. Business understanding: An understanding of financial services. Personality: A flexible and agile approach to often last-minute changes to requirements, a positive disposition and genuine aim to inspire change is a definite requirement. Organiser: Capable of implementing and maintaining business processes to achieve strategic aims. Skills: Advanced Word, PowerPoint and Excel is required. What you'll get in return: We recognise that to attract the best talent, we need to be flexible, and we are open to discussing work arrangements with you. We take hybrid approach to workplace; this role is blended (3 days per week office-based). LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner . click apply for full job details
Jan 14, 2025
Full time
Director, Group Operational Resilience Apply locations GBR-London-10 Paternoster Square time type Full time posted on Posted Yesterday job requisition id R LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and build jobs. Operational Resilience refers to the ability of the firm to deliver its critical operations during disruption. LSEG must have robust plans in place to deliver its essential services whatever the nature of the disruption, for example cyber-attacks, physical security incidents, IT system outages or failure of a critical third-party supplier. The Director, Operational Resilience will report into the Group Head of Operational Resilience, and is a management position, with oversight of a team of staff to support the ongoing operational resilience strategy of the firm. You will ensure the strategy fully interlocks with the Group wide strategy and objectives, as well as ongoing transformation and change initiatives, work closely with the Businesses Divisions, Group and Legal Entity risk teams, Customer Attestation and Audit team, as well as Programme Management, Legal and the wider operational resilience community, and drive process design and implementation, continuous improvement and will provide SME advice where required. This role will be responsible for enabling the Group Operational Resilience function to support the Business Divisions in their management of operational risk through standards, processes and tools, and also provides a Group view of the resilience of LSEG as a whole. WHAT YOU'LL BE DOING: Strategy Support the Group Head of Operational Resilience to drive and operationalize a consistent, effective and demonstrable approach to delivering resilient services, meeting the Group's strategic objectives and regulatory expectations. Operationalize and embed into BAU the Group wide Service Resilience strategy and operating model and org design across all relevant Divisions, Entities and functions. Develop and socialise the Group Resilience Statement on an annual basis, collaborating closely with Business Divisions/Legal Entities and risk domains (Technology, Data, Cyber, Facilities, People & Third Parties) where vital. Support Business Divisions with regulatory and client audits / reviews including direct liaison with regulators as needed. Act as deputy for the Director, Customer Assurance role as required. Governance and Reporting Collaborate with the Head of Governance and Reporting to Develop and implement an enhanced group wide approach to resilience posture oversight, governance and reporting capabilities, chairing governance committees where appropriate. Ensure appropriate business continuity approach and centralised operating model, working to ensure risk reduction initiatives are defined and implemented within expected timeframes. Coordinate to ensure business support and oversight in execution of all annual operational resilience activities across the Group as per the defined timetable (including business services review, prioritisation, mapping, scenario testing and impact tolerances). Liaise and establish relationships with key partners to complete the annual review/update of risk domain resilience control frameworks and understand their impact on the Group for their application / activities for gap remediation. Review, update, socialise and ensure the annual sign-off of the Group's 3rd party request response. Resilience Management Collaborate with the Head of Resilience Management to develop the business continuity group wide strategy and ensure oversight of policy and standard execution across the Group. Collaborate with the Customer Assurance team to craft and continuously improve the customer assurance strategy for the firm as a part of the overall Operational Resilience strategy. Programme & Change Collaborate with the Head of Programme & Change to ensure annual strategy development for Operational Resilience programme execution in line with business as usual agendas as well as with consideration to regulatory and internal change / transformation considerations. Communicate operational resilience related topics to all levels across the organisation including raising concerns where appropriate. Support periodic reconciliation/calibration of remediation activities across the Group to validate that the annual Group prioritization is appropriate. Assist in using Resilience MI to provide recommendations to Group funding discussions relating to operational resilience. Influence existing teams to enhance their operational resilience and their resilience culture. Support contract negotiation specific to resilience (standard clauses and necessary deviations) to ensure adequate assurance capabilities and information provision is built in and in line with regulatory expectations. WHAT YOU'LL BRING: The post holder will have the interpersonal skills, proficiency, and a keen, detailed approach to successfully measure and drive Operational Resilience management to ensure successful, positive outcomes. Requirements: Minimum 2 years validated experience operating in a Director level role leading global teams responsible for Operational Resilience or Operational Risk. 2+ years experience in data analysis pertaining to resilience and security risk, compliance and controls. In depth knowledge of regulations including PS21/3 and DORA and preferably knowledge of industry frameworks and regulations supporting specific operational risk such as third party risk management (TPRM), Technology and Cyber, COBIT, NIST etc. Experience of leading global teams and able to drive strategic outcomes. Experience in supplier negotiation with the ability to lead diverse sets of partners to achieve outcomes that are beneficial for the client and for LSEG. Desirable: Experience driving positive outcomes across resilience, security and / or IT audits. Experience in contractual negotiations with third parties and good understanding of resilience based contractual arrangement expectations. Collaborator management: Able to build positive relationships with internal partners, understand their specific points of view and to influence and challenge where required. Business understanding: An understanding of financial services. Personality: A flexible and agile approach to often last-minute changes to requirements, a positive disposition and genuine aim to inspire change is a definite requirement. Organiser: Capable of implementing and maintaining business processes to achieve strategic aims. Skills: Advanced Word, PowerPoint and Excel is required. What you'll get in return: We recognise that to attract the best talent, we need to be flexible, and we are open to discussing work arrangements with you. We take hybrid approach to workplace; this role is blended (3 days per week office-based). LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner . click apply for full job details
AVP - AUTHENTICATION SERVICES ANALYST Apply locations London time type Full time posted on Posted Yesterday job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Overview of the Department/Section: MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. The Authentication Services team sits within our IT Risk and Control department, responsible for implementing and managing all technology-related controls over IT and information risk, business continuity, and disaster recovery solutions. Main Purpose of the Role: An exciting opportunity is available for an Identity Management Specialist, who will report to the team lead and provide the technical capability to support the creation of a strategic direction for the Identity Management domain and associated tool set. The Identity Management role will sit within this highly productive team, and the successful candidate will be expected to familiarize themselves with the processes and procedures of the Bank quickly to support and oversee day-to-day platform management. Candidates applying for this role must demonstrate in-depth knowledge of Identity Management and Microsoft Active Directory, supported by either a Microsoft Systems Engineer qualification or at least 5 years of experience in this specialty. Key Responsibilities: Main escalation point for SME 3rd line BAU incidents and tasks for in-depth troubleshooting and analysis. Assist and advise Team Lead on technical direction for Identity Management. Creation and maintenance of technical guides to convey facts simply and effectively. Daily management and maintenance of the Identity Management platform, ensuring service availability and performance monitoring. Initiate investigation and proactive improvements for standard operating processes. Produce and interpret service performance and security data. Play a leading role in educating other tech functions in authentication technology. Push the use of Automation and scripting functionality to simplify and improve Authentication tasks. Work with the problem management function under the ITIL framework to investigate potential root causes. Skills and Experience: Essential: Microsoft Active Directory and Windows Server Azure Active Directory Ability to create/Edit/troubleshoot Powershell Scripts Preferred: Quest AD management tools ADFS Certificate Services Privileged Access Management Single Sign On configuration methods and protocols Cloud-based resources MUFG operates a hybrid working model with 3 days per week in the office. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued and respected. About US At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive, and innovative.
Jan 13, 2025
Full time
AVP - AUTHENTICATION SERVICES ANALYST Apply locations London time type Full time posted on Posted Yesterday job requisition id -WD Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Overview of the Department/Section: MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. The Authentication Services team sits within our IT Risk and Control department, responsible for implementing and managing all technology-related controls over IT and information risk, business continuity, and disaster recovery solutions. Main Purpose of the Role: An exciting opportunity is available for an Identity Management Specialist, who will report to the team lead and provide the technical capability to support the creation of a strategic direction for the Identity Management domain and associated tool set. The Identity Management role will sit within this highly productive team, and the successful candidate will be expected to familiarize themselves with the processes and procedures of the Bank quickly to support and oversee day-to-day platform management. Candidates applying for this role must demonstrate in-depth knowledge of Identity Management and Microsoft Active Directory, supported by either a Microsoft Systems Engineer qualification or at least 5 years of experience in this specialty. Key Responsibilities: Main escalation point for SME 3rd line BAU incidents and tasks for in-depth troubleshooting and analysis. Assist and advise Team Lead on technical direction for Identity Management. Creation and maintenance of technical guides to convey facts simply and effectively. Daily management and maintenance of the Identity Management platform, ensuring service availability and performance monitoring. Initiate investigation and proactive improvements for standard operating processes. Produce and interpret service performance and security data. Play a leading role in educating other tech functions in authentication technology. Push the use of Automation and scripting functionality to simplify and improve Authentication tasks. Work with the problem management function under the ITIL framework to investigate potential root causes. Skills and Experience: Essential: Microsoft Active Directory and Windows Server Azure Active Directory Ability to create/Edit/troubleshoot Powershell Scripts Preferred: Quest AD management tools ADFS Certificate Services Privileged Access Management Single Sign On configuration methods and protocols Cloud-based resources MUFG operates a hybrid working model with 3 days per week in the office. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued and respected. About US At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive, and innovative.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid Do you want to: Be equally involved with 3rd line support and project-based work with career scope into Lead Net Sec Consultant/Presales? Upskill in Azure Network, SDWAN, SASE, Zero Trust? Join a rapidly growing company with an ever-increasing client base? Join a company that our known for honesty, transparency and drive to deliver a top tier, professional job to their clients? Key Skills/Experience CCNP or CCIE Pro-active and reactive 3rd line network support across all client networks infrastructure You will be one of the key network Subject Matter Experts (SME) who supports and implements network solutions for multiple customers The ability to articulate and present complex technical topics to non-technical clients and colleagues, clearly breaking down and explaining concepts so they are understood Capable of handling complex escalated situations internally and externally Cover a variety of tech; LAN, WAN, Cisco R&S, Wifi, MPSL, Connectivity Security Firewalls (Fortinet, Firepower, Palo Alto) Excellent Cisco Lan Enterprise R&S experience WAN knowledge and experience is nice to have Exposure to, or experience with, Cisco Meraki, HP/Aruba or Fortinet vendor stacks will serve as a bonus Excellent interpersonal and communication skills, both written and verbal. You should be confident to communicate at every level within small and large enterprises, effectively escalating wherever necessary. Please hit the button Apply and/or email (see below) or call for further info. Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid
Jan 12, 2025
Full time
Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid Do you want to: Be equally involved with 3rd line support and project-based work with career scope into Lead Net Sec Consultant/Presales? Upskill in Azure Network, SDWAN, SASE, Zero Trust? Join a rapidly growing company with an ever-increasing client base? Join a company that our known for honesty, transparency and drive to deliver a top tier, professional job to their clients? Key Skills/Experience CCNP or CCIE Pro-active and reactive 3rd line network support across all client networks infrastructure You will be one of the key network Subject Matter Experts (SME) who supports and implements network solutions for multiple customers The ability to articulate and present complex technical topics to non-technical clients and colleagues, clearly breaking down and explaining concepts so they are understood Capable of handling complex escalated situations internally and externally Cover a variety of tech; LAN, WAN, Cisco R&S, Wifi, MPSL, Connectivity Security Firewalls (Fortinet, Firepower, Palo Alto) Excellent Cisco Lan Enterprise R&S experience WAN knowledge and experience is nice to have Exposure to, or experience with, Cisco Meraki, HP/Aruba or Fortinet vendor stacks will serve as a bonus Excellent interpersonal and communication skills, both written and verbal. You should be confident to communicate at every level within small and large enterprises, effectively escalating wherever necessary. Please hit the button Apply and/or email (see below) or call for further info. Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid
Permanent Job Alert: Title: Head of Engineering Dynamics Location: Hybrid Salary: Up to £100,000+ Benefits Industry: Sport Contact: Brief Overview: The Head of Engineering for a Digital Transformation Program will lead the development of cloud-based solutions, leveraging extensive experience in Microsoft Power Platform (PowerApps, Power Automate) and Dynamics 365. The role involves setting up infrastructure, guiding a growing team, and managing solution delivery, with a focus on system configuration, development, and technical support. This hands-on role is crucial for driving a successful digital transformation across a fast-paced industry. Job Responsibilities: Lead and support Dynamics 365 and Power Platform projects, contributing to the Phase 1 of the digital transformation. Resolve system issues and implement corrective actions, collaborating with internal teams and 3rd party developers. Create and review technical specifications, breaking down business functions into actionable development tasks. Mentor and guide team members, ensuring best practices and high-quality customer service standards. Plan, track, and report on work progress, estimating costs and timelines for IT changes and contributing to overall project planning. Requirements: Extensive development experience in the Microsoft Power Platform - MS PowerApps and Power Automate. Prior experience leading development teams. Experience on Dynamics 365. Strong customer engagement and delivery experience. Demonstrable MS certification. If you're interested, please apply by emailing a copy of your most up-to-date CV and your current availability.
Jan 11, 2025
Full time
Permanent Job Alert: Title: Head of Engineering Dynamics Location: Hybrid Salary: Up to £100,000+ Benefits Industry: Sport Contact: Brief Overview: The Head of Engineering for a Digital Transformation Program will lead the development of cloud-based solutions, leveraging extensive experience in Microsoft Power Platform (PowerApps, Power Automate) and Dynamics 365. The role involves setting up infrastructure, guiding a growing team, and managing solution delivery, with a focus on system configuration, development, and technical support. This hands-on role is crucial for driving a successful digital transformation across a fast-paced industry. Job Responsibilities: Lead and support Dynamics 365 and Power Platform projects, contributing to the Phase 1 of the digital transformation. Resolve system issues and implement corrective actions, collaborating with internal teams and 3rd party developers. Create and review technical specifications, breaking down business functions into actionable development tasks. Mentor and guide team members, ensuring best practices and high-quality customer service standards. Plan, track, and report on work progress, estimating costs and timelines for IT changes and contributing to overall project planning. Requirements: Extensive development experience in the Microsoft Power Platform - MS PowerApps and Power Automate. Prior experience leading development teams. Experience on Dynamics 365. Strong customer engagement and delivery experience. Demonstrable MS certification. If you're interested, please apply by emailing a copy of your most up-to-date CV and your current availability.
Principal Cloud Architect (AWS) - Defence/SC Cleared Location: We are based in Aldgate, London. Our customers are based across the UK. Circa 2 days per week onsite in London is required, or less frequently for customers outside London. Salary: £130,000 - £145,000 Defence/SC Clearance Requirements: Cloudscaler work with highly-secure private defence and government customers on mission-critical programmes of work. This means that SC clearance is required. Upon joining Cloudscaler we will undertake SC clearance checks so you must be eligible to pass SC clearance. In future, DV clearance is likely to be required, so the ability/willingness to pass DV clearance is advantageous but not essential. About us We are experts in AWS landing zones, cloud risk mitigation and cloud operating models; thought leaders working with public and private sector enterprise organisations to help them unlock the true value of cloud. Why you should join us We care about our people and truly believe that high-performing teams are created through openness, collaboration and trust. We ensure that there are opportunities both inside and outside of work to collaborate, share ideas and build connections. We recognise that everyone brings their own unique skills and experiences, so we regularly collaborate across all teams and functions, to build a truly inclusive culture, including team socials, quarterly company days, and monthly "town halls". Recognising that everyone brings their own unique skills and experiences, our learning and development opportunities are bespoke to each individual; helping you to advance through our transparent career development pathways and achieve your career goals. What we're looking for We are looking for experienced Cloud Architects who can define cloud and platform strategy, enterprise-wide cloud operating models and cloud control frameworks, and set the strategic operational direction and governance. We are thought leaders, so our Architects need to be opinionated about cloud and platform best practice, and influence industry best practices. Strong stakeholder management is essential, with the ability to speak credibly to business CXO leaders as well as hands-on technical teams. What you'll be doing You will be working closely with our customers' key stakeholders, designing and providing the technical governance over the delivery of significant workloads on the cloud. You could be working with customers to define and deliver any of the following: Cloud and platform strategy and architecture Enterprise-wide cloud operating models and setting the strategic operational direction and governance Enterprise-wide cloud control frameworks and integrating governance Strategic direction for the client's landing zones, platforms, and workload migration across their organisation Strategic direction for workload migration and modernisation across the client organisation Well Architected principles and practices across the client organisation Enterprise-wide cloud cost optimisation strategy, promoting a cost-conscious culture Strategic security direction and organisation-wide security practices Identity and access management direction, ensuring enterprise-wide alignment and compliance Enterprise-wide cloud networking strategy, ensuring alignment with business and technical requirements Enterprise-wide strategies for AI in cloud provisioning, drives adoption of AI-enhanced cloud infrastructure best practices, influences industry trends in AI for cloud environments Benefits Discretionary bonus scheme 25 days' annual leave + 5 additional days for training/exams or volunteering Travel and accommodation expensed where eligible in line with our expenses policy Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP access Public holiday opt-out scheme giving you the option to work on public holidays creating the flexibility to enjoy your time off when it suits you Individual training and development plans with online training and exam costs covered Recruitment referral scheme - referral bonus if you introduce us to someone we then hire Customer referral scheme - referral bonus if you introduce us to a new customer Cycle To Work Scheme Interview Process Screening call with our Talent Acquisition team 1st Interview - 30 minute remote interview with our hiring team 2nd Interview - 60 minute remote technical interview with members of our engineering team 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team If you would like to join us on our adventure, please apply! Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.
Jan 09, 2025
Full time
Principal Cloud Architect (AWS) - Defence/SC Cleared Location: We are based in Aldgate, London. Our customers are based across the UK. Circa 2 days per week onsite in London is required, or less frequently for customers outside London. Salary: £130,000 - £145,000 Defence/SC Clearance Requirements: Cloudscaler work with highly-secure private defence and government customers on mission-critical programmes of work. This means that SC clearance is required. Upon joining Cloudscaler we will undertake SC clearance checks so you must be eligible to pass SC clearance. In future, DV clearance is likely to be required, so the ability/willingness to pass DV clearance is advantageous but not essential. About us We are experts in AWS landing zones, cloud risk mitigation and cloud operating models; thought leaders working with public and private sector enterprise organisations to help them unlock the true value of cloud. Why you should join us We care about our people and truly believe that high-performing teams are created through openness, collaboration and trust. We ensure that there are opportunities both inside and outside of work to collaborate, share ideas and build connections. We recognise that everyone brings their own unique skills and experiences, so we regularly collaborate across all teams and functions, to build a truly inclusive culture, including team socials, quarterly company days, and monthly "town halls". Recognising that everyone brings their own unique skills and experiences, our learning and development opportunities are bespoke to each individual; helping you to advance through our transparent career development pathways and achieve your career goals. What we're looking for We are looking for experienced Cloud Architects who can define cloud and platform strategy, enterprise-wide cloud operating models and cloud control frameworks, and set the strategic operational direction and governance. We are thought leaders, so our Architects need to be opinionated about cloud and platform best practice, and influence industry best practices. Strong stakeholder management is essential, with the ability to speak credibly to business CXO leaders as well as hands-on technical teams. What you'll be doing You will be working closely with our customers' key stakeholders, designing and providing the technical governance over the delivery of significant workloads on the cloud. You could be working with customers to define and deliver any of the following: Cloud and platform strategy and architecture Enterprise-wide cloud operating models and setting the strategic operational direction and governance Enterprise-wide cloud control frameworks and integrating governance Strategic direction for the client's landing zones, platforms, and workload migration across their organisation Strategic direction for workload migration and modernisation across the client organisation Well Architected principles and practices across the client organisation Enterprise-wide cloud cost optimisation strategy, promoting a cost-conscious culture Strategic security direction and organisation-wide security practices Identity and access management direction, ensuring enterprise-wide alignment and compliance Enterprise-wide cloud networking strategy, ensuring alignment with business and technical requirements Enterprise-wide strategies for AI in cloud provisioning, drives adoption of AI-enhanced cloud infrastructure best practices, influences industry trends in AI for cloud environments Benefits Discretionary bonus scheme 25 days' annual leave + 5 additional days for training/exams or volunteering Travel and accommodation expensed where eligible in line with our expenses policy Life Assurance Long Term Disability cover Employee Assist Programme for employee advice and support (including legal and counselling helpline) Health, Mental Health, Wellbeing, Financial and Legal support 24/7 GP access Public holiday opt-out scheme giving you the option to work on public holidays creating the flexibility to enjoy your time off when it suits you Individual training and development plans with online training and exam costs covered Recruitment referral scheme - referral bonus if you introduce us to someone we then hire Customer referral scheme - referral bonus if you introduce us to a new customer Cycle To Work Scheme Interview Process Screening call with our Talent Acquisition team 1st Interview - 30 minute remote interview with our hiring team 2nd Interview - 60 minute remote technical interview with members of our engineering team 3rd Interview - 60 minute in person interview with members of our Senior Leadership Team If you would like to join us on our adventure, please apply! Cloudscaler are proud to be an equal opportunity employer, committed to equal opportunities regardless of gender identity, sexual orientation, race, ancestry, age, marital status, disability, parental status, religion or medical history. If you require reasonable adjustments during the recruitment process or within the workplace, please let us know when you speak to our Talent Acquisition team or contact at the earliest opportunity.
Senior OT Networks Engineer Purpose of Role: The Senior OT Network Engineer is responsible for the leadership, management, architecture & design to deliver OT Network services across all business units with the aim to consistently meet current and future requirements of the business. It supports business objectives by providing safe, secure and reliable OT networks on the clients 3 and 3.5 levels as per purdue model to ensure the sustainability and efficiency of OT services while adhering to cyber security requirements and Industry standards. The role is responsible for the creation and maintenance of both operational and security related documentation (incl. processes, procedures, design & configuration and network topology diagrams). The role ensures that the appropriate teams across all Business Units and 3rd party vendors protect the integrity and performance of the OT Network. Key requirement of the role is to work with the OT Manager and Senior OT operations engineer to improve ways of working, demonstrated by results such as the level of reliability and security Additionally, the role works in line with the Senior OT operations engineer to define the resilience and disaster recovery strategies. Critical Responsibilities: Ensure that all activities are carried out in a safe manner complying with all regulatory requirements, legislation and HSEQ procedures Ethics and Compliance Responsibilities: Ensure that all activities and behaviours are carried out in accordance with Ethics and Compliance Policies and Procedures, and to complete any compulsory compliance training as required Areas of Accountability, Responsibility and Competence Level: Inputs and adds to the execution of the IS strategy and roadmap, develops relevant functional objectives for the area Is responsible to the OT Manager to work with supply chain to support OT operations sourcing strategy and partner relationship management in decision making and planning Supports the OT Manager with development of the annual OT operations budget from a network and security perspective Supports the OT Manager and regional business units by delivering architectural designs for all supporting OT Networks Assist and develop a comprehensive and integrated ITSM landscape and associated service levels, based on best-practice processes, disciplines, and related toolsets Ensures asset inventories within the OT organisation's ecosystem are kept evergreen Is responsible for the on-going security, performance, stability and maintenance of OT network services Works with the OT security & OT operations teams to ensure security tooling is fully deployed and operational across the whole estate with appropriate reporting, governance and KPI's established. Ensures the adoption of (and commitment towards) service improvements Responsible for ensuring OT operational capabilities achieve regulatory and statutory compliance requirements by adhering to OT standards, governance processes and procedures. May be required to provide out of hours support via an on-call rota May be required to travel internationally on an ad-hoc basis Critical Skills Qualifications Experience, etc.: Understanding of the purdue enterprise reference architecture and how it is applied in OT networking Excellent network design & architecture skills Experience of leading teams, with the ability to communicate the IS operations objectives and motivate staff Strong Industry, domain-specific knowledge of the IT/OT boundary and how it connects to enterprise networks and Industrial control systems. Experience of developing and implementing process improvements Self-motivated, pro-active and creative with a willingness to go the extra mile to achieve important goals Clear analytical and problem-solving skills with the ability to work under pressure with both internal and external parties Experience of delivering governance practices to track and measure the quality of services, and maintain service improvement plans Strong third-party management skills, working closely with sourcing and vendor managers driving solutions and decision making on products and services Excellent verbal, written and negotiation skills, including the ability to explain technical concepts and technologies to the business Experience of OT Network support and device hardening-WAN, LAN, NxtGen Firewalls etc Previous experience of working with a diverse and multi vendor support model Experience and involvement in internal or external audits in accordance with relevant regulatory standards With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Jan 01, 2025
Full time
Senior OT Networks Engineer Purpose of Role: The Senior OT Network Engineer is responsible for the leadership, management, architecture & design to deliver OT Network services across all business units with the aim to consistently meet current and future requirements of the business. It supports business objectives by providing safe, secure and reliable OT networks on the clients 3 and 3.5 levels as per purdue model to ensure the sustainability and efficiency of OT services while adhering to cyber security requirements and Industry standards. The role is responsible for the creation and maintenance of both operational and security related documentation (incl. processes, procedures, design & configuration and network topology diagrams). The role ensures that the appropriate teams across all Business Units and 3rd party vendors protect the integrity and performance of the OT Network. Key requirement of the role is to work with the OT Manager and Senior OT operations engineer to improve ways of working, demonstrated by results such as the level of reliability and security Additionally, the role works in line with the Senior OT operations engineer to define the resilience and disaster recovery strategies. Critical Responsibilities: Ensure that all activities are carried out in a safe manner complying with all regulatory requirements, legislation and HSEQ procedures Ethics and Compliance Responsibilities: Ensure that all activities and behaviours are carried out in accordance with Ethics and Compliance Policies and Procedures, and to complete any compulsory compliance training as required Areas of Accountability, Responsibility and Competence Level: Inputs and adds to the execution of the IS strategy and roadmap, develops relevant functional objectives for the area Is responsible to the OT Manager to work with supply chain to support OT operations sourcing strategy and partner relationship management in decision making and planning Supports the OT Manager with development of the annual OT operations budget from a network and security perspective Supports the OT Manager and regional business units by delivering architectural designs for all supporting OT Networks Assist and develop a comprehensive and integrated ITSM landscape and associated service levels, based on best-practice processes, disciplines, and related toolsets Ensures asset inventories within the OT organisation's ecosystem are kept evergreen Is responsible for the on-going security, performance, stability and maintenance of OT network services Works with the OT security & OT operations teams to ensure security tooling is fully deployed and operational across the whole estate with appropriate reporting, governance and KPI's established. Ensures the adoption of (and commitment towards) service improvements Responsible for ensuring OT operational capabilities achieve regulatory and statutory compliance requirements by adhering to OT standards, governance processes and procedures. May be required to provide out of hours support via an on-call rota May be required to travel internationally on an ad-hoc basis Critical Skills Qualifications Experience, etc.: Understanding of the purdue enterprise reference architecture and how it is applied in OT networking Excellent network design & architecture skills Experience of leading teams, with the ability to communicate the IS operations objectives and motivate staff Strong Industry, domain-specific knowledge of the IT/OT boundary and how it connects to enterprise networks and Industrial control systems. Experience of developing and implementing process improvements Self-motivated, pro-active and creative with a willingness to go the extra mile to achieve important goals Clear analytical and problem-solving skills with the ability to work under pressure with both internal and external parties Experience of delivering governance practices to track and measure the quality of services, and maintain service improvement plans Strong third-party management skills, working closely with sourcing and vendor managers driving solutions and decision making on products and services Excellent verbal, written and negotiation skills, including the ability to explain technical concepts and technologies to the business Experience of OT Network support and device hardening-WAN, LAN, NxtGen Firewalls etc Previous experience of working with a diverse and multi vendor support model Experience and involvement in internal or external audits in accordance with relevant regulatory standards With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit . OUR CULTURE AND VALUES We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed. We are Leading Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform-and we are growing every day. We are Responsible Fluence is defined by its unwavering commitment to safety, quality, and integrity. We are Agile We achieve our goals and meet our customer's needs by cultivating curiosity, adaptability, and self-reflection in our teams. We are Fun We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. Role/Mission of the Commercial Finance Manager The Commercial function is one that is customer focused, caring deeply about improving our customer experiences in order that Fluence grows profitably. The function is fundamental in driving commercial process compliance and in helping drive Fluence in our ambitious growth plan. Our high level of commercial leadership will protect and enhance the Fluence brand in the markets and industries in which we operate such that our customers will have a positive view of the Fluence experience. The Commercial Manager is an active interface with our sales and engineering teams whilst they are negotiating on terms and conditions and then managing and improving our execution of the contracts in line with the agreed terms. The individual should be commercially and contractually aware with an ability to work under pressure across multiple projects and manage time effectively. Major Duties and Responsibilities include the following: Support the sales and engineering teams during tender negotiations to ensure terms agreed are mutually beneficial and clear for Fluence to execute. The CFM will actively participate in project risk reviews, T&C reviews and negotiations, and ultimately, play an active part in win strategies. The CFM will focus strongly on commercial rigor. Key to this is a thorough assessment of risk (to project and to the Fluence financial performance). The person will have a strong understanding of project cash-flows, milestone management, the application of T&C's (and mitigating actions when required). Proactively shape risks and opportunities in contractual negotiations in order to package acceptable deal outcomes. Analysis, screening, and commentary of commercial tender documents and support for completion of offer documents prior to submittal in close cooperation with legal. Coordination with legal interfaces for all contractual and legal activities with 3rd parties. Evaluating projects in terms of commercial and administrative conditions during offer stage and giving inputs to Capex and Opex preparation. Manage securities and guarantees from parent companies and external securities provider. Support financing solutions in close cooperation with banks and financial institutions. Definition currency strategy and managing currency risks during tender and offer stage. Forecasting and planning order entries, margin, and revenue recognition. Ensure an accurate management approval process for opportunities and a seamless handover to the project execution team. Education Requirements As a Commercial Finance Manager, you will be qualified to degree level in a business, finance or engineering discipline and/or you will have gained a minimum of 5 years' experience in commercial management. Skill Requirements Confident and adaptable communicator, comfortable at all levels. A clear thinker able to see the bigger picture and plot a route through the detail. Self-motivated and able to work alone, but equally engage with and bring a team with them on the journey. Commercially experienced in contract negotiation and ability to work across an organisation aligning with key stakeholders both internally and externally. Technical Requirements A technical background is welcome but not essential and candidates must possess the ability to understand technical issues. Other Desirable Skills Comfortable setting themselves and achieving stretching targets and objectives. Some experience working with (not for) consultancy organisations where they have been involved in a change program. Some experience of working with Private Equity organisations useful but not essential, but being able to understand the financial model of a successful business is essential. Person Specification Qualities Intellectually and emotionally strong, a good listener able to capture opinion, good at thinking through and solving problems in a methodical way, self-driven and entrepreneurial, honest and approachable, possess a light hearted side with a sense of humour. Behaviours Willing to listen, but also able to argue a different case strongly when required and willing to make tough commercial decisions. Sensitive and adaptable to different cultures (internally and externally). KPIs for the first 6 months They will have successfully gained the confidence and trust of the key stakeholders in the organization (leadership team and through key stakeholders) establishing credibility (and ability) to drive the business in the market. They will have gained a comprehensive understanding of the businesses capabilities, strengths, areas of improvement and opportunities for growth and development. They will have played a key role in winning a new contract(s) across key Fluence market sectors. They will have played a key part in ensuring commercial excellence is applied across the project life-cycle from developing to execution of the project. Key competencies critical to the role-holder's success include: Think strategically / operate tactically where necessary. Customer centric mindset - help keep the organization aligned. Inventive yet commercially realistic - does it generate value? Emotional intelligence - be able to read situations and adapt accordingly. Integrity - Keep to a moral standard. Courage and conviction .bravery builds momentum. Good listening skills. Strong background in using Salesforce and MS Office software: Excel, Word, and PowerPoint. Up to 10% travel as needed domestically and potentially globally. Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.
Dec 27, 2024
Full time
Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit . OUR CULTURE AND VALUES We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed. We are Leading Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform-and we are growing every day. We are Responsible Fluence is defined by its unwavering commitment to safety, quality, and integrity. We are Agile We achieve our goals and meet our customer's needs by cultivating curiosity, adaptability, and self-reflection in our teams. We are Fun We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. Role/Mission of the Commercial Finance Manager The Commercial function is one that is customer focused, caring deeply about improving our customer experiences in order that Fluence grows profitably. The function is fundamental in driving commercial process compliance and in helping drive Fluence in our ambitious growth plan. Our high level of commercial leadership will protect and enhance the Fluence brand in the markets and industries in which we operate such that our customers will have a positive view of the Fluence experience. The Commercial Manager is an active interface with our sales and engineering teams whilst they are negotiating on terms and conditions and then managing and improving our execution of the contracts in line with the agreed terms. The individual should be commercially and contractually aware with an ability to work under pressure across multiple projects and manage time effectively. Major Duties and Responsibilities include the following: Support the sales and engineering teams during tender negotiations to ensure terms agreed are mutually beneficial and clear for Fluence to execute. The CFM will actively participate in project risk reviews, T&C reviews and negotiations, and ultimately, play an active part in win strategies. The CFM will focus strongly on commercial rigor. Key to this is a thorough assessment of risk (to project and to the Fluence financial performance). The person will have a strong understanding of project cash-flows, milestone management, the application of T&C's (and mitigating actions when required). Proactively shape risks and opportunities in contractual negotiations in order to package acceptable deal outcomes. Analysis, screening, and commentary of commercial tender documents and support for completion of offer documents prior to submittal in close cooperation with legal. Coordination with legal interfaces for all contractual and legal activities with 3rd parties. Evaluating projects in terms of commercial and administrative conditions during offer stage and giving inputs to Capex and Opex preparation. Manage securities and guarantees from parent companies and external securities provider. Support financing solutions in close cooperation with banks and financial institutions. Definition currency strategy and managing currency risks during tender and offer stage. Forecasting and planning order entries, margin, and revenue recognition. Ensure an accurate management approval process for opportunities and a seamless handover to the project execution team. Education Requirements As a Commercial Finance Manager, you will be qualified to degree level in a business, finance or engineering discipline and/or you will have gained a minimum of 5 years' experience in commercial management. Skill Requirements Confident and adaptable communicator, comfortable at all levels. A clear thinker able to see the bigger picture and plot a route through the detail. Self-motivated and able to work alone, but equally engage with and bring a team with them on the journey. Commercially experienced in contract negotiation and ability to work across an organisation aligning with key stakeholders both internally and externally. Technical Requirements A technical background is welcome but not essential and candidates must possess the ability to understand technical issues. Other Desirable Skills Comfortable setting themselves and achieving stretching targets and objectives. Some experience working with (not for) consultancy organisations where they have been involved in a change program. Some experience of working with Private Equity organisations useful but not essential, but being able to understand the financial model of a successful business is essential. Person Specification Qualities Intellectually and emotionally strong, a good listener able to capture opinion, good at thinking through and solving problems in a methodical way, self-driven and entrepreneurial, honest and approachable, possess a light hearted side with a sense of humour. Behaviours Willing to listen, but also able to argue a different case strongly when required and willing to make tough commercial decisions. Sensitive and adaptable to different cultures (internally and externally). KPIs for the first 6 months They will have successfully gained the confidence and trust of the key stakeholders in the organization (leadership team and through key stakeholders) establishing credibility (and ability) to drive the business in the market. They will have gained a comprehensive understanding of the businesses capabilities, strengths, areas of improvement and opportunities for growth and development. They will have played a key role in winning a new contract(s) across key Fluence market sectors. They will have played a key part in ensuring commercial excellence is applied across the project life-cycle from developing to execution of the project. Key competencies critical to the role-holder's success include: Think strategically / operate tactically where necessary. Customer centric mindset - help keep the organization aligned. Inventive yet commercially realistic - does it generate value? Emotional intelligence - be able to read situations and adapt accordingly. Integrity - Keep to a moral standard. Courage and conviction .bravery builds momentum. Good listening skills. Strong background in using Salesforce and MS Office software: Excel, Word, and PowerPoint. Up to 10% travel as needed domestically and potentially globally. Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.
