InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid Do you want to: Be equally involved with 3rd line support and project-based work with career scope into Lead Net Sec Consultant/Presales? Upskill in Azure Network, SDWAN, SASE, Zero Trust? Join a rapidly growing company with an ever-increasing client base? Join a company that our known for honesty, transparency and drive to deliver a top tier, professional job to their clients? Key Skills/Experience CCNP or CCIE Pro-active and reactive 3rd line network support across all client networks infrastructure You will be one of the key network Subject Matter Experts (SME) who supports and implements network solutions for multiple customers The ability to articulate and present complex technical topics to non-technical clients and colleagues, clearly breaking down and explaining concepts so they are understood Capable of handling complex escalated situations internally and externally Cover a variety of tech; LAN, WAN, Cisco R&S, Wifi, MPSL, Connectivity Security Firewalls (Fortinet, Firepower, Palo Alto) Excellent Cisco Lan Enterprise R&S experience WAN knowledge and experience is nice to have Exposure to, or experience with, Cisco Meraki, HP/Aruba or Fortinet vendor stacks will serve as a bonus Excellent interpersonal and communication skills, both written and verbal. You should be confident to communicate at every level within small and large enterprises, effectively escalating wherever necessary. Please hit the button Apply and/or email (see below) or call for further info. Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid
Jan 12, 2025
Full time
Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid Do you want to: Be equally involved with 3rd line support and project-based work with career scope into Lead Net Sec Consultant/Presales? Upskill in Azure Network, SDWAN, SASE, Zero Trust? Join a rapidly growing company with an ever-increasing client base? Join a company that our known for honesty, transparency and drive to deliver a top tier, professional job to their clients? Key Skills/Experience CCNP or CCIE Pro-active and reactive 3rd line network support across all client networks infrastructure You will be one of the key network Subject Matter Experts (SME) who supports and implements network solutions for multiple customers The ability to articulate and present complex technical topics to non-technical clients and colleagues, clearly breaking down and explaining concepts so they are understood Capable of handling complex escalated situations internally and externally Cover a variety of tech; LAN, WAN, Cisco R&S, Wifi, MPSL, Connectivity Security Firewalls (Fortinet, Firepower, Palo Alto) Excellent Cisco Lan Enterprise R&S experience WAN knowledge and experience is nice to have Exposure to, or experience with, Cisco Meraki, HP/Aruba or Fortinet vendor stacks will serve as a bonus Excellent interpersonal and communication skills, both written and verbal. You should be confident to communicate at every level within small and large enterprises, effectively escalating wherever necessary. Please hit the button Apply and/or email (see below) or call for further info. Cisco 3rd Line Support Project Engineer - Cisco, LAN/WAN, Firewalls - £60,000 - £70,000 - Northamptonshire/Hybrid
Job Description We are looking for a new Staff Architect to join our ERP (Enterprise Resource Planning) Unit at Sage, giving you the opportunity to lead our technology vision and strategy to enable our customers to thrive - delivering long-term commercial objectives and overarching growth plans. With our partners, Sage is trusted by millions of customers worldwide to deliver the best cloud technology and support. Our years of experience mean that our colleagues and partners understand how to serve our customers and communities through the good, and more challenging times. This role will allow you to become an integral part of our ongoing success, whilst also having a resounding impact in all high-level design and architectural blueprints from conception. Scaling the ERP Business Unit is essential to the success of Sage's goals of, Leading the market in the US & UKIA, Make In-Life Sage's biggest growth engine, Unlock productivity & insights for SMBs with Sage Copilot and Unleash the power of the Sage Network for customers. Reporting to the SVP Product ERP Business Unit, as the ERP Business Unit Staff Architect you will be accountable for understanding the technology landscape, technology and customer drivers and translating them into technical innovation and architecture guidelines as well as the future of our new ERP framework. With a variety of diverse projects in early stages, in this role you will be the focal point of an array of different Sage products from an architectural perspective - driving best-practice and documentation among our broader Architect's Guild alongside this. This is a hybrid role - 3 days per week from our Winnersh office. Key Responsibilities What you will be doing: Creating, defining, articulating, and executing a compelling technology vision and strategy for Sage's ERP Solutions, leading the communication of the vision internally and externally. Supporting collaborative relationships with core and 3rd party integration development partners. Focusing on collaboration with the ERP BU leaders to define shared services and execution plans for delivery of shared capabilities. Driving visibly high levels of collaboration and engagement across peer group and the Product Leadership Team. Defining and operationalising requirements for business operations in partnership with IT function. Seizing all opportunities to influence the future direction of an organizational unit or the overall business. Requirements: You must be a subject matter expert in software engineering with a broad expertise in multiple development languages and disciplines. Have a demonstratable passion for technology including Cloud, Social, Mobile and Analytics in B2B space - while keeping knowledge in these areas up to date! Be an inspirational leader, with strong mentoring, coaching and motivational skills as well as having the experience and ability to build a great culture which enables colleague success. You will have a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. Outstanding communication and interpersonal skills are crucial. Significant commercial experience in a similar or relevant role would be advantageous. Broad M&A experience across acquisition, JV and disposal would also be desirable. Technical / Professional Qualifications: University Degree. Masters / MBA desirable. Function: Product Delivery Country: United Kingdom Office Location: Winnersh Work Place type: Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage:
Jan 12, 2025
Full time
Job Description We are looking for a new Staff Architect to join our ERP (Enterprise Resource Planning) Unit at Sage, giving you the opportunity to lead our technology vision and strategy to enable our customers to thrive - delivering long-term commercial objectives and overarching growth plans. With our partners, Sage is trusted by millions of customers worldwide to deliver the best cloud technology and support. Our years of experience mean that our colleagues and partners understand how to serve our customers and communities through the good, and more challenging times. This role will allow you to become an integral part of our ongoing success, whilst also having a resounding impact in all high-level design and architectural blueprints from conception. Scaling the ERP Business Unit is essential to the success of Sage's goals of, Leading the market in the US & UKIA, Make In-Life Sage's biggest growth engine, Unlock productivity & insights for SMBs with Sage Copilot and Unleash the power of the Sage Network for customers. Reporting to the SVP Product ERP Business Unit, as the ERP Business Unit Staff Architect you will be accountable for understanding the technology landscape, technology and customer drivers and translating them into technical innovation and architecture guidelines as well as the future of our new ERP framework. With a variety of diverse projects in early stages, in this role you will be the focal point of an array of different Sage products from an architectural perspective - driving best-practice and documentation among our broader Architect's Guild alongside this. This is a hybrid role - 3 days per week from our Winnersh office. Key Responsibilities What you will be doing: Creating, defining, articulating, and executing a compelling technology vision and strategy for Sage's ERP Solutions, leading the communication of the vision internally and externally. Supporting collaborative relationships with core and 3rd party integration development partners. Focusing on collaboration with the ERP BU leaders to define shared services and execution plans for delivery of shared capabilities. Driving visibly high levels of collaboration and engagement across peer group and the Product Leadership Team. Defining and operationalising requirements for business operations in partnership with IT function. Seizing all opportunities to influence the future direction of an organizational unit or the overall business. Requirements: You must be a subject matter expert in software engineering with a broad expertise in multiple development languages and disciplines. Have a demonstratable passion for technology including Cloud, Social, Mobile and Analytics in B2B space - while keeping knowledge in these areas up to date! Be an inspirational leader, with strong mentoring, coaching and motivational skills as well as having the experience and ability to build a great culture which enables colleague success. You will have a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. Outstanding communication and interpersonal skills are crucial. Significant commercial experience in a similar or relevant role would be advantageous. Broad M&A experience across acquisition, JV and disposal would also be desirable. Technical / Professional Qualifications: University Degree. Masters / MBA desirable. Function: Product Delivery Country: United Kingdom Office Location: Winnersh Work Place type: Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage:
Job Description We are looking for a new Staff Architect to join our ERP (Enterprise Resource Planning) Unit at Sage, giving you the opportunity to lead our technology vision and strategy to enable our customers to thrive - delivering long-term commercial objectives and overarching growth plans. With our partners, Sage is trusted by millions of customers worldwide to deliver the best cloud technology and support. Our years of experience mean that our colleagues and partners understand how to serve our customers and communities through the good, and more challenging times. This role will allow you to become an integral part of our ongoing success, whilst also having a resounding impact in all high-level design and architectural blueprints from conception. Scaling the ERP Business Unit is essential to the success of Sage's goals of leading the market in the US & UKIA, making In-Life Sage's biggest growth engine, unlocking productivity & insights for SMBs with Sage Copilot, and unleashing the power of the Sage Network for customers. Reporting to the SVP Product ERP Business Unit, as the ERP Business Unit Staff Architect you will be accountable for understanding the technology landscape, technology and customer drivers and translating them into technical innovation and architecture guidelines as well as the future of our new ERP framework. With a variety of diverse projects in early stages, in this role you will be the focal point of an array of different Sage products from an architectural perspective - driving best practice and documentation among our broader Architect's Guild alongside this. This is a hybrid role - 3 days per week from our Winnersh office. Key Responsibilities What you will be doing: Creating, defining, articulating, and executing a compelling technology vision and strategy for Sage's ERP Solutions, leading the communication of the vision internally and externally. Supporting collaborative relationships with core and 3rd party integration development partners. Focusing on collaboration with the ERP BU leaders to define shared services and execution plans for delivery of shared capabilities. Driving visibly high levels of collaboration and engagement across peer group and the Product Leadership Team. Defining and operationalizing requirements for business operations in partnership with IT function. Seizing all opportunities to influence the future direction of an organizational unit or the overall business. Requirements: You must be a subject matter expert in software engineering with a broad expertise in multiple development languages and disciplines. Have a demonstrable passion for technology including Cloud, Social, Mobile, and Analytics in B2B space - while keeping knowledge in these areas up to date! Be an inspirational leader, with strong mentoring, coaching and motivational skills as well as having the experience and ability to build a great culture which enables colleague success. You will have a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. Outstanding communication and interpersonal skills are crucial. Significant commercial experience in a similar or relevant role would be advantageous. Broad M&A experience across acquisition, JV and disposal would also be desirable. Technical / Professional Qualifications: University Degree Masters / MBA desirable Function Product Delivery Country United Kingdom Office Location Winnersh Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage:
Jan 12, 2025
Full time
Job Description We are looking for a new Staff Architect to join our ERP (Enterprise Resource Planning) Unit at Sage, giving you the opportunity to lead our technology vision and strategy to enable our customers to thrive - delivering long-term commercial objectives and overarching growth plans. With our partners, Sage is trusted by millions of customers worldwide to deliver the best cloud technology and support. Our years of experience mean that our colleagues and partners understand how to serve our customers and communities through the good, and more challenging times. This role will allow you to become an integral part of our ongoing success, whilst also having a resounding impact in all high-level design and architectural blueprints from conception. Scaling the ERP Business Unit is essential to the success of Sage's goals of leading the market in the US & UKIA, making In-Life Sage's biggest growth engine, unlocking productivity & insights for SMBs with Sage Copilot, and unleashing the power of the Sage Network for customers. Reporting to the SVP Product ERP Business Unit, as the ERP Business Unit Staff Architect you will be accountable for understanding the technology landscape, technology and customer drivers and translating them into technical innovation and architecture guidelines as well as the future of our new ERP framework. With a variety of diverse projects in early stages, in this role you will be the focal point of an array of different Sage products from an architectural perspective - driving best practice and documentation among our broader Architect's Guild alongside this. This is a hybrid role - 3 days per week from our Winnersh office. Key Responsibilities What you will be doing: Creating, defining, articulating, and executing a compelling technology vision and strategy for Sage's ERP Solutions, leading the communication of the vision internally and externally. Supporting collaborative relationships with core and 3rd party integration development partners. Focusing on collaboration with the ERP BU leaders to define shared services and execution plans for delivery of shared capabilities. Driving visibly high levels of collaboration and engagement across peer group and the Product Leadership Team. Defining and operationalizing requirements for business operations in partnership with IT function. Seizing all opportunities to influence the future direction of an organizational unit or the overall business. Requirements: You must be a subject matter expert in software engineering with a broad expertise in multiple development languages and disciplines. Have a demonstrable passion for technology including Cloud, Social, Mobile, and Analytics in B2B space - while keeping knowledge in these areas up to date! Be an inspirational leader, with strong mentoring, coaching and motivational skills as well as having the experience and ability to build a great culture which enables colleague success. You will have a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. Outstanding communication and interpersonal skills are crucial. Significant commercial experience in a similar or relevant role would be advantageous. Broad M&A experience across acquisition, JV and disposal would also be desirable. Technical / Professional Qualifications: University Degree Masters / MBA desirable Function Product Delivery Country United Kingdom Office Location Winnersh Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: Watch a video about our culture: v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage:
We're a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets. We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement. That's who we are. We're a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. Purpose: To design and assist in delivering technical solutions in line with the company's business and systems strategies, digital transformation objectives, standards and policies. To contribute to the creation and maintenance of technology roadmaps and overall system strategy. To work closely with the business community to identify new opportunities of how & where technology can be used to provide business benefit. Key Accountabilities Ensure roadmaps and strategy are understood in both technical teams and the wider business. Design solutions to meet non-functional Requirements (NFRs). Lead the design for change initiatives within the company's agile framework and ensure the design is safeguarded throughout the change lifecycle. Define design iterations aligned to business MVP and encourage and promote evolutionary design. Increase business awareness of new technologies and existing system capabilities. Evaluate and recommend tools, patterns and practices. Maintain an up to date knowledge of technology, industry and the business. Help the business-led development teams with some hands-on engineering/PoCs. Qualifications: Degree educated. Technical Certifications. Skills and Knowledge: Ability to engage with business SMEs to understand complex requirements and ask the right questions. Flexible, adaptable and pragmatic approach to design options to facilitate decision making. Architecting solutions using Microsoft Azure. Integrating solutions with 3rd party platforms and services. Architecting applications using Python, .Net, React, micro services and APIs. SQL Server and other cloud storage technologies (NoSQL/Blob etc.). Knowledge of cloud infrastructure and networking. Knowledge of traditional server infrastructure and networking. Microsoft 365 products and capabilities. Knowledge of Microsoft Dynamics CRM and Microsoft Power Platform beneficial but not essential. Experience: Significant commercial experience working in technology, within Financial Services is essential. Commercial experience of Solution Architecture in an agile framework. Self-Motivated and driven, able to work with little supervision, with a demonstrable track record in delivering large-scale and/or complex solutions. Excellent written and verbal communication skills; ability to communicate complex technical concepts clearly and appropriately to a technical and non-technical audience. A demonstrable personal interest in technology. In-depth knowledge of the Microsoft development technology stack and a demonstrable record in developing and architecting Microsoft-based applications. A demonstrable ability to handle multiple concurrent initiatives. Proven ability to work in a collaborative agile environment and to coach and mentor others. Experience of actuarial and finance systems. Experience of working with regulated financial services companies. Experience of integrating with and/or migrating solutions to a cloud environment. Company Benefits A Competitive Salary, Pension Scheme and Life Assurance. Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday. Private Medical Cover and Income Protection, just in case. A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets. Opportunity to progress within your career both in-role and within the company. FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site). A variety of Employee Funded Benefits available to you via our Online Benefits Portal. Plus, several additional purchase options available for you and your loved ones. Why Just? We are committed to building a more sustainable business and have publicly committed to reduce our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025. We've made good progress so far and encourage our people to make small and meaningful changes in their everyday lives, so that we can protect our planet for future generations. Diversity, Equity and inclusion (DE&I) is a key priority for Just as part of our overall strategy and ensuring all of our people feel proud to work at Just. We have joined a number of initiatives including the Race at Work Charter, designed to improve outcomes for employees from underrepresented backgrounds. We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability and those who identify as LGBTQ+. There are multiple employee network groups, which champion issues including race, gender, social mobility and neurodiversity. What's clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.
Jan 11, 2025
Full time
We're a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets. We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement. That's who we are. We're a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. Purpose: To design and assist in delivering technical solutions in line with the company's business and systems strategies, digital transformation objectives, standards and policies. To contribute to the creation and maintenance of technology roadmaps and overall system strategy. To work closely with the business community to identify new opportunities of how & where technology can be used to provide business benefit. Key Accountabilities Ensure roadmaps and strategy are understood in both technical teams and the wider business. Design solutions to meet non-functional Requirements (NFRs). Lead the design for change initiatives within the company's agile framework and ensure the design is safeguarded throughout the change lifecycle. Define design iterations aligned to business MVP and encourage and promote evolutionary design. Increase business awareness of new technologies and existing system capabilities. Evaluate and recommend tools, patterns and practices. Maintain an up to date knowledge of technology, industry and the business. Help the business-led development teams with some hands-on engineering/PoCs. Qualifications: Degree educated. Technical Certifications. Skills and Knowledge: Ability to engage with business SMEs to understand complex requirements and ask the right questions. Flexible, adaptable and pragmatic approach to design options to facilitate decision making. Architecting solutions using Microsoft Azure. Integrating solutions with 3rd party platforms and services. Architecting applications using Python, .Net, React, micro services and APIs. SQL Server and other cloud storage technologies (NoSQL/Blob etc.). Knowledge of cloud infrastructure and networking. Knowledge of traditional server infrastructure and networking. Microsoft 365 products and capabilities. Knowledge of Microsoft Dynamics CRM and Microsoft Power Platform beneficial but not essential. Experience: Significant commercial experience working in technology, within Financial Services is essential. Commercial experience of Solution Architecture in an agile framework. Self-Motivated and driven, able to work with little supervision, with a demonstrable track record in delivering large-scale and/or complex solutions. Excellent written and verbal communication skills; ability to communicate complex technical concepts clearly and appropriately to a technical and non-technical audience. A demonstrable personal interest in technology. In-depth knowledge of the Microsoft development technology stack and a demonstrable record in developing and architecting Microsoft-based applications. A demonstrable ability to handle multiple concurrent initiatives. Proven ability to work in a collaborative agile environment and to coach and mentor others. Experience of actuarial and finance systems. Experience of working with regulated financial services companies. Experience of integrating with and/or migrating solutions to a cloud environment. Company Benefits A Competitive Salary, Pension Scheme and Life Assurance. Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday. Private Medical Cover and Income Protection, just in case. A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets. Opportunity to progress within your career both in-role and within the company. FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site). A variety of Employee Funded Benefits available to you via our Online Benefits Portal. Plus, several additional purchase options available for you and your loved ones. Why Just? We are committed to building a more sustainable business and have publicly committed to reduce our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025. We've made good progress so far and encourage our people to make small and meaningful changes in their everyday lives, so that we can protect our planet for future generations. Diversity, Equity and inclusion (DE&I) is a key priority for Just as part of our overall strategy and ensuring all of our people feel proud to work at Just. We have joined a number of initiatives including the Race at Work Charter, designed to improve outcomes for employees from underrepresented backgrounds. We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability and those who identify as LGBTQ+. There are multiple employee network groups, which champion issues including race, gender, social mobility and neurodiversity. What's clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.
Permanent Job Alert: Title: Head of Engineering Dynamics Location: Hybrid Salary: Up to £100,000+ Benefits Industry: Sport Contact: Brief Overview: The Head of Engineering for a Digital Transformation Program will lead the development of cloud-based solutions, leveraging extensive experience in Microsoft Power Platform (PowerApps, Power Automate) and Dynamics 365. The role involves setting up infrastructure, guiding a growing team, and managing solution delivery, with a focus on system configuration, development, and technical support. This hands-on role is crucial for driving a successful digital transformation across a fast-paced industry. Job Responsibilities: Lead and support Dynamics 365 and Power Platform projects, contributing to the Phase 1 of the digital transformation. Resolve system issues and implement corrective actions, collaborating with internal teams and 3rd party developers. Create and review technical specifications, breaking down business functions into actionable development tasks. Mentor and guide team members, ensuring best practices and high-quality customer service standards. Plan, track, and report on work progress, estimating costs and timelines for IT changes and contributing to overall project planning. Requirements: Extensive development experience in the Microsoft Power Platform - MS PowerApps and Power Automate. Prior experience leading development teams. Experience on Dynamics 365. Strong customer engagement and delivery experience. Demonstrable MS certification. If you're interested, please apply by emailing a copy of your most up-to-date CV and your current availability.
Jan 11, 2025
Full time
Permanent Job Alert: Title: Head of Engineering Dynamics Location: Hybrid Salary: Up to £100,000+ Benefits Industry: Sport Contact: Brief Overview: The Head of Engineering for a Digital Transformation Program will lead the development of cloud-based solutions, leveraging extensive experience in Microsoft Power Platform (PowerApps, Power Automate) and Dynamics 365. The role involves setting up infrastructure, guiding a growing team, and managing solution delivery, with a focus on system configuration, development, and technical support. This hands-on role is crucial for driving a successful digital transformation across a fast-paced industry. Job Responsibilities: Lead and support Dynamics 365 and Power Platform projects, contributing to the Phase 1 of the digital transformation. Resolve system issues and implement corrective actions, collaborating with internal teams and 3rd party developers. Create and review technical specifications, breaking down business functions into actionable development tasks. Mentor and guide team members, ensuring best practices and high-quality customer service standards. Plan, track, and report on work progress, estimating costs and timelines for IT changes and contributing to overall project planning. Requirements: Extensive development experience in the Microsoft Power Platform - MS PowerApps and Power Automate. Prior experience leading development teams. Experience on Dynamics 365. Strong customer engagement and delivery experience. Demonstrable MS certification. If you're interested, please apply by emailing a copy of your most up-to-date CV and your current availability.
IT Delivery Manager 12 month contract based in the South West. Commutable from Bristol / Exeter. Hybrid 2 / 3 days on site initially. This is a newly created role for a skilled Delivery / Project / Agile / IT operations professional to join a large organisation to improve overall operational processes and improve delivery across the board. Duties will include but not be limited to the following: Driving continuous improvement - Improving delivery across a number of tech areas and projects including Software Engineering / 3rd line support etc Act as the primary point of contact for delivery teams, projects, and programmes in relation to central support functions, ensuring smooth communication and resolution of issues. Proactively assess and define the needs of the teams, ensuring they are supported and resourced effectively to meet their goals Oversee and assist with workflow improvements for central operations teams, ensuring smooth execution and timely delivery of tasks. Liaising with key stakeholders, project and Programme Managers and Delivery Leads across a number of tech areas removing barriers and improving processes and overall delivery Planning both at strategic and tactical levels ensuring key milestones are met on time. Drive implementation, development, and continuous improvement of Agile methodologies to enhance the software delivery process across multiple teams. Ensure both technical and operational robustness. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Jan 11, 2025
Contractor
IT Delivery Manager 12 month contract based in the South West. Commutable from Bristol / Exeter. Hybrid 2 / 3 days on site initially. This is a newly created role for a skilled Delivery / Project / Agile / IT operations professional to join a large organisation to improve overall operational processes and improve delivery across the board. Duties will include but not be limited to the following: Driving continuous improvement - Improving delivery across a number of tech areas and projects including Software Engineering / 3rd line support etc Act as the primary point of contact for delivery teams, projects, and programmes in relation to central support functions, ensuring smooth communication and resolution of issues. Proactively assess and define the needs of the teams, ensuring they are supported and resourced effectively to meet their goals Oversee and assist with workflow improvements for central operations teams, ensuring smooth execution and timely delivery of tasks. Liaising with key stakeholders, project and Programme Managers and Delivery Leads across a number of tech areas removing barriers and improving processes and overall delivery Planning both at strategic and tactical levels ensuring key milestones are met on time. Drive implementation, development, and continuous improvement of Agile methodologies to enhance the software delivery process across multiple teams. Ensure both technical and operational robustness. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
This is a fantastic opportunity for an experienced IT Support / Helpdesk / 3rd Line Technician to join an established team of IT Solution Specialists. When you join us, and you're not just joining a company; you're joining a legacy. Your expertise will find a home here, where your ideas can flourish, and your skills will be honed to perfection. You'll make the grade if you: Reside in East London / Essex Area Have a few years' experience on a MSP IT Helpdesk Have impeccable English language telephone communication." Role Info: IT Support Technician - MSP London Docklands Head Office (E14) / Hybrid (Catchment East London / Essex - Basildon, Billericay, Chelmsford) £25,000 - £35,000 Dependant on Experience Full Time, 09:00 - 17:30, Monday - Friday Company: Established IT Solution Specialists Your Skills: Customer Service, Great Communication Skills, 1st and 2nd Line IT Support, Microsoft Servers, Firewalls, Windows Operating Systems About us: Our journey began in 1995, and since then, we have been shaping the IT landscape and transforming businesses across the globe. We are not just an IT Solutions company; we are pioneers in crafting seamless experiences for our clients. We are dedicated to providing unparalleled IT Support and Fully Managed HelpDesk Services. We're not just about fixing issues; we're about creating solutions. Whether it's empowering small and medium-sized businesses or supporting large corporate enterprises, we adapt, innovate, and deliver excellence. What sets us apart? It's our flexibility and proactive mindset that allows us to turn obstacles into opportunities. With over 29 years of rich industry experience, we've become connoisseurs of IT expertise. We don't just consult; we dive deep, supply innovative solutions, implement seamless processes, configure intricate systems, and provide unwavering support. The 1st / 2nd / 3rd Line Support Technician Opportunity: This opportunity involves dealing with 1st & 2nd line support enquiries. There is also the potential for 3rd line support working in conjunction with a Senior Technician. This exciting position also involves project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services. Because of this, prior knowledge on DNS, DHCP, TCP/IP, Firewall & Routers would also be beneficial. This is a fantastic opportunity for you to increase your knowledge on recently released technologies whilst working in an enjoyable and supported environment. About you: In this position, you will require good communication skills, a pleasant telephone manner and brilliant customer facing/customer service skills. We're also looking for someone who already has a couple of years experience on a MSP Helpdesk. Some experience in the following is preferred: Hardware: + Common Routers, Firewalls & Switches + Workstations, Laptops, Servers. Software: + Microsoft 365 administration + Microsoft Windows Server admin + SharePoint admin + Windows Operating Systems + Mac OS + DNS, DHCP, TCP/IP Commonly used products include the following (training is also provided to further knowledge): + N-Able MSP Manager + StorageCraft Backup Software + Sophos + TeamViewer + IOS/Android Sounds like a good fit? Apply here for a fast-track path to our Hiring Manager. Your Previous Experience / Background Might Include: IT Desktop Support, IT Technician, IT Support, IT Service Desk Engineer, IT Support Desk Technician, IT Helpdesk Support Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jan 11, 2025
Full time
This is a fantastic opportunity for an experienced IT Support / Helpdesk / 3rd Line Technician to join an established team of IT Solution Specialists. When you join us, and you're not just joining a company; you're joining a legacy. Your expertise will find a home here, where your ideas can flourish, and your skills will be honed to perfection. You'll make the grade if you: Reside in East London / Essex Area Have a few years' experience on a MSP IT Helpdesk Have impeccable English language telephone communication." Role Info: IT Support Technician - MSP London Docklands Head Office (E14) / Hybrid (Catchment East London / Essex - Basildon, Billericay, Chelmsford) £25,000 - £35,000 Dependant on Experience Full Time, 09:00 - 17:30, Monday - Friday Company: Established IT Solution Specialists Your Skills: Customer Service, Great Communication Skills, 1st and 2nd Line IT Support, Microsoft Servers, Firewalls, Windows Operating Systems About us: Our journey began in 1995, and since then, we have been shaping the IT landscape and transforming businesses across the globe. We are not just an IT Solutions company; we are pioneers in crafting seamless experiences for our clients. We are dedicated to providing unparalleled IT Support and Fully Managed HelpDesk Services. We're not just about fixing issues; we're about creating solutions. Whether it's empowering small and medium-sized businesses or supporting large corporate enterprises, we adapt, innovate, and deliver excellence. What sets us apart? It's our flexibility and proactive mindset that allows us to turn obstacles into opportunities. With over 29 years of rich industry experience, we've become connoisseurs of IT expertise. We don't just consult; we dive deep, supply innovative solutions, implement seamless processes, configure intricate systems, and provide unwavering support. The 1st / 2nd / 3rd Line Support Technician Opportunity: This opportunity involves dealing with 1st & 2nd line support enquiries. There is also the potential for 3rd line support working in conjunction with a Senior Technician. This exciting position also involves project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services. Because of this, prior knowledge on DNS, DHCP, TCP/IP, Firewall & Routers would also be beneficial. This is a fantastic opportunity for you to increase your knowledge on recently released technologies whilst working in an enjoyable and supported environment. About you: In this position, you will require good communication skills, a pleasant telephone manner and brilliant customer facing/customer service skills. We're also looking for someone who already has a couple of years experience on a MSP Helpdesk. Some experience in the following is preferred: Hardware: + Common Routers, Firewalls & Switches + Workstations, Laptops, Servers. Software: + Microsoft 365 administration + Microsoft Windows Server admin + SharePoint admin + Windows Operating Systems + Mac OS + DNS, DHCP, TCP/IP Commonly used products include the following (training is also provided to further knowledge): + N-Able MSP Manager + StorageCraft Backup Software + Sophos + TeamViewer + IOS/Android Sounds like a good fit? Apply here for a fast-track path to our Hiring Manager. Your Previous Experience / Background Might Include: IT Desktop Support, IT Technician, IT Support, IT Service Desk Engineer, IT Support Desk Technician, IT Helpdesk Support Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Join Our Team as a Senior IT Engineer in Barnsley Position: Senior IT Engineer (Cloud, Infrastructure and Networking) Location: Barnsley Salary: Up to 50,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies. Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. Provide key 3rd Line IT Support to external clientele Monitor system performance and troubleshoot issues to ensure optimal performance and reliability. Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements. Implement security best practices and ensure compliance with industry standards and regulations. Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure. Document system configurations, processes, and procedures for knowledge sharing and future reference. Provide technical support and guidance to internal teams and end-users as needed. Benefits - Competitive Salary Package - Enjoy a salary of up to 50,000, reflecting your skills and experience. Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more. Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement. Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged. If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you! Join us and be part of a team that's shaping the future of technology. Apply now and embark on an exciting journey as our Senior IT Engineer
Jan 11, 2025
Full time
Join Our Team as a Senior IT Engineer in Barnsley Position: Senior IT Engineer (Cloud, Infrastructure and Networking) Location: Barnsley Salary: Up to 50,000 per annum Key Responsibilities - Design, implement, and maintain IT infrastructure components such as servers, storage, networking, and virtualization technologies. Be a key member of the IT Support Team, operating as an escalation point for the 1st and 2nd Line team. Provide key 3rd Line IT Support to external clientele Monitor system performance and troubleshoot issues to ensure optimal performance and reliability. Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements. Implement security best practices and ensure compliance with industry standards and regulations. Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure. Document system configurations, processes, and procedures for knowledge sharing and future reference. Provide technical support and guidance to internal teams and end-users as needed. Benefits - Competitive Salary Package - Enjoy a salary of up to 50,000, reflecting your skills and experience. Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more. Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement. Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged. If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you! Join us and be part of a team that's shaping the future of technology. Apply now and embark on an exciting journey as our Senior IT Engineer
Position: IT Team Lead - 2nd/3rd Line Support Engineer Location: Farringdon Salary: 35- 40K Our client is a fast-growing ICT Services & Solutions provider for businesses and schools across the South of England. Founded in 1977, we have a long-standing reputation for delivering ICT excellence and support with a personal touch. This is the ideal role for an individual with live experience in providing IT support and project delivery within an MSP environment or as a member of an internal IT support team looking for their next step. You should be passionate about providing exemplary customer service. Main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure Provide level 2/3 server, network and desktop technical support, diagnosing customer issues and providing a high level of first time fix Supporting the implementation of cloud solutions Incident and problem management - taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead & or Manager Knowledge/experience required: Experience in a service delivery environment Working knowledge and practical experience of cloud migration, MS Endpoint Manager, Azure AD, Sharepoint and Google Workspace Proven experience of delivering to SLAs Proven experience in excellent customer service Demonstrated understanding of technical troubleshooting and fault finding You must have a full UK driving licence and own a vehicle for this position. Employment will be subject to a satisfactory Enhanced DBS check. Why work for us Our client prides themselves on developing individuals to reach their full potential. We are committed to pairing the right roles with the right people and to developing people's strengths whilst continuously encouraging thinking outside the box. As a part of the group here you will be working with and learning from a team of experts with a true passion for what they do and a real drive for staying at the forefront of tech innovation. Some highlights of working for our client include: Friendly team Personalised training platform Skills assessment and personalised progression plans Microsoft Gold Partner and Google Partner Microsoft and Google training courses, accreditations and exams One-to-One training Company healthcare available Purchase discounts Social & team building activities INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jan 11, 2025
Full time
Position: IT Team Lead - 2nd/3rd Line Support Engineer Location: Farringdon Salary: 35- 40K Our client is a fast-growing ICT Services & Solutions provider for businesses and schools across the South of England. Founded in 1977, we have a long-standing reputation for delivering ICT excellence and support with a personal touch. This is the ideal role for an individual with live experience in providing IT support and project delivery within an MSP environment or as a member of an internal IT support team looking for their next step. You should be passionate about providing exemplary customer service. Main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure Provide level 2/3 server, network and desktop technical support, diagnosing customer issues and providing a high level of first time fix Supporting the implementation of cloud solutions Incident and problem management - taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead & or Manager Knowledge/experience required: Experience in a service delivery environment Working knowledge and practical experience of cloud migration, MS Endpoint Manager, Azure AD, Sharepoint and Google Workspace Proven experience of delivering to SLAs Proven experience in excellent customer service Demonstrated understanding of technical troubleshooting and fault finding You must have a full UK driving licence and own a vehicle for this position. Employment will be subject to a satisfactory Enhanced DBS check. Why work for us Our client prides themselves on developing individuals to reach their full potential. We are committed to pairing the right roles with the right people and to developing people's strengths whilst continuously encouraging thinking outside the box. As a part of the group here you will be working with and learning from a team of experts with a true passion for what they do and a real drive for staying at the forefront of tech innovation. Some highlights of working for our client include: Friendly team Personalised training platform Skills assessment and personalised progression plans Microsoft Gold Partner and Google Partner Microsoft and Google training courses, accreditations and exams One-to-One training Company healthcare available Purchase discounts Social & team building activities INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Network Engineer We are working with a well-known and highly respected organisation to recruit for a Network Engineer to join their fantastic team based in the heart of Norfolk. This is a fantastic opportunity to play a key role in supporting and developing critical infrastructure. Key Responsibilities Operate & maintain enterprise network (including switches, routers, firewalls, VPNs, and wireless infrastructure) Lead the design, planning, and delivery of complex network projects Provide 3rd-line support and act as a subject matter expert in networking technologies across the organisation Research, recommend, and implement innovative network solutions to improve performance, enhance security, and reduce operational costs Develop and maintain comprehensive technical documentation (including network diagrams, policies, and procedures) About You Previous experience within a similar role Proven experience managing enterprise network infrastructure (including routing, switching, firewalls, and VPNs) Experience in managing and delivering complex ICT projects in a high-pressure environment Full UK driving licence and flexibility to work out-of-hours where required What Next? Apply now!
Jan 11, 2025
Full time
Network Engineer We are working with a well-known and highly respected organisation to recruit for a Network Engineer to join their fantastic team based in the heart of Norfolk. This is a fantastic opportunity to play a key role in supporting and developing critical infrastructure. Key Responsibilities Operate & maintain enterprise network (including switches, routers, firewalls, VPNs, and wireless infrastructure) Lead the design, planning, and delivery of complex network projects Provide 3rd-line support and act as a subject matter expert in networking technologies across the organisation Research, recommend, and implement innovative network solutions to improve performance, enhance security, and reduce operational costs Develop and maintain comprehensive technical documentation (including network diagrams, policies, and procedures) About You Previous experience within a similar role Proven experience managing enterprise network infrastructure (including routing, switching, firewalls, and VPNs) Experience in managing and delivering complex ICT projects in a high-pressure environment Full UK driving licence and flexibility to work out-of-hours where required What Next? Apply now!
London (Hybrid 4 days) Salary: 80 - 85k + Package About Us: McCabe and Barton are proud to be working with a leading financial services company to fill this exciting role. We are seeking an experienced Infrastructure Engineer to join a dynamic IT team in our client's leading financial services company. In this role, you will focus on managing and optimizing network infrastructure while also providing comprehensive IT support. You'll be responsible for overseeing both on-premises and cloud-based systems across the UK and Europe, with a strong emphasis on network management and security. Key Responsibilities: - Design, implement, and maintain robust network solutions, including.*Cisco Switches and Meraki Wi-Fi systems - Ensure network security, performance, and reliability across all company locations - Manage and troubleshoot VPNs, Firewalls, and other network security appliances - Provide 1st, 2nd, and 3rd-line support for network-related issues and general IT infrastructure - Oversee IT ServiceDesk operations with a focus on network-centric problem resolution - Support and optimize cloud-based infrastructure, particularly in.*Azure environments Key Requirements: - Experience in network engineering, with expertise in Cisco networking technologies - Proficiency in configuring and maintaining enterprise-grade network equipment - Solid understanding of network protocols and security best practices - Experience with cloud networking, particularly in Azure environments - Knowledge of Windows 10/11, Office 365, and Active Directory - Relevant networking certifications (eg, CCNA, CCNP) are highly desirable - Excellent problem-solving skills and a customer-focused approach - Ability to work independently and as part of a global IT team Please apply with an updated version of your CV.
Jan 10, 2025
Full time
London (Hybrid 4 days) Salary: 80 - 85k + Package About Us: McCabe and Barton are proud to be working with a leading financial services company to fill this exciting role. We are seeking an experienced Infrastructure Engineer to join a dynamic IT team in our client's leading financial services company. In this role, you will focus on managing and optimizing network infrastructure while also providing comprehensive IT support. You'll be responsible for overseeing both on-premises and cloud-based systems across the UK and Europe, with a strong emphasis on network management and security. Key Responsibilities: - Design, implement, and maintain robust network solutions, including.*Cisco Switches and Meraki Wi-Fi systems - Ensure network security, performance, and reliability across all company locations - Manage and troubleshoot VPNs, Firewalls, and other network security appliances - Provide 1st, 2nd, and 3rd-line support for network-related issues and general IT infrastructure - Oversee IT ServiceDesk operations with a focus on network-centric problem resolution - Support and optimize cloud-based infrastructure, particularly in.*Azure environments Key Requirements: - Experience in network engineering, with expertise in Cisco networking technologies - Proficiency in configuring and maintaining enterprise-grade network equipment - Solid understanding of network protocols and security best practices - Experience with cloud networking, particularly in Azure environments - Knowledge of Windows 10/11, Office 365, and Active Directory - Relevant networking certifications (eg, CCNA, CCNP) are highly desirable - Excellent problem-solving skills and a customer-focused approach - Ability to work independently and as part of a global IT team Please apply with an updated version of your CV.
Lead Security Automation Engineer Full Time Permanent Remote WFH (London office 2-3 days per month) £85-105K basic + benefits Are you an experienced Lead Security Automation Engineer looking for a new challenge? Do you have a strong background in Security Automation with Ansible + Vulnerability remediation experience, along with Bash/Python/PowerShell Scripting and GIT experience and any knowledge of the banking/financial sector? Here at ARM we are recruiting for a full time permanent Lead Security Automation Engineer for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: We're seeking a Lead Security Automaton Engineer with Ansible and Vulnerability experience to join our clients team on a full time permanent basis. The end client under its Platform Security Solutions team has a requirement to create an Enterprise Wide (The whole company and affiliates) self-service, end-to-end vulnerability remediation. Vulnerability remediation referred to as any OS, software and firmware updates and upgrades done on a regular basis and ad-hoc basis depending on the risk and urgency defined by Global Cybersecurity organization. The End-to-end nature of the solution would be defined as all automation, orchestration and tooling required to remediate a technical vulnerability identified by an industry standard vulnerability scanner. Additionally, the solution should enable Self-service for IT and Business teams to limit involvement of TPEO (Infrastructure Operations and Platform Engineering) and Global Cybersecurity stakeholders in the day-to-day vulnerability remediation operations, governance and reporting. This role will require travel into London a couple times per month. Description of Services: Expand on the existing automation capability to improve and fix overall vulnerability remediation capabilities across the enterprise Create API-based (incl. but not limited to REST/GraphQL) integrations and orchestration for the vulnerability remediation, ServiceNow and internal self-service portals Upskill current team with knowledge of vulnerability remediation automation and orchestration Maintain, troubleshoot and create Ansible patching & vulnerability remediation playbooks/related documentation and serve as first line of contact for users weekend supports where feasible Assist in evaluation of the current vulnerability remediation automation, coverage and reporting gaps and help address these gaps Responsibilities- Experience: Security automation background (Middleware, Network devices, Servers, DB, 3rd party applications) Familiarity with Vulnerability and Patch Management processes Ansible Vulnerability remediation and configuration experience Strong experience with Scripting languages (eg Python, Bash, PowerShell) Ability to work with REST and/or GraphQL APIs Strong system administration background (RHEL and/or Windows Server, VMware ESXi etc.) Ability to troubleshoot technical issues in a hybrid (cloud/on-prem) environment. Ability to create technical documentation and/or SOPs Experience with GIT Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Please contact me directly Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Jan 10, 2025
Full time
Lead Security Automation Engineer Full Time Permanent Remote WFH (London office 2-3 days per month) £85-105K basic + benefits Are you an experienced Lead Security Automation Engineer looking for a new challenge? Do you have a strong background in Security Automation with Ansible + Vulnerability remediation experience, along with Bash/Python/PowerShell Scripting and GIT experience and any knowledge of the banking/financial sector? Here at ARM we are recruiting for a full time permanent Lead Security Automation Engineer for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: We're seeking a Lead Security Automaton Engineer with Ansible and Vulnerability experience to join our clients team on a full time permanent basis. The end client under its Platform Security Solutions team has a requirement to create an Enterprise Wide (The whole company and affiliates) self-service, end-to-end vulnerability remediation. Vulnerability remediation referred to as any OS, software and firmware updates and upgrades done on a regular basis and ad-hoc basis depending on the risk and urgency defined by Global Cybersecurity organization. The End-to-end nature of the solution would be defined as all automation, orchestration and tooling required to remediate a technical vulnerability identified by an industry standard vulnerability scanner. Additionally, the solution should enable Self-service for IT and Business teams to limit involvement of TPEO (Infrastructure Operations and Platform Engineering) and Global Cybersecurity stakeholders in the day-to-day vulnerability remediation operations, governance and reporting. This role will require travel into London a couple times per month. Description of Services: Expand on the existing automation capability to improve and fix overall vulnerability remediation capabilities across the enterprise Create API-based (incl. but not limited to REST/GraphQL) integrations and orchestration for the vulnerability remediation, ServiceNow and internal self-service portals Upskill current team with knowledge of vulnerability remediation automation and orchestration Maintain, troubleshoot and create Ansible patching & vulnerability remediation playbooks/related documentation and serve as first line of contact for users weekend supports where feasible Assist in evaluation of the current vulnerability remediation automation, coverage and reporting gaps and help address these gaps Responsibilities- Experience: Security automation background (Middleware, Network devices, Servers, DB, 3rd party applications) Familiarity with Vulnerability and Patch Management processes Ansible Vulnerability remediation and configuration experience Strong experience with Scripting languages (eg Python, Bash, PowerShell) Ability to work with REST and/or GraphQL APIs Strong system administration background (RHEL and/or Windows Server, VMware ESXi etc.) Ability to troubleshoot technical issues in a hybrid (cloud/on-prem) environment. Ability to create technical documentation and/or SOPs Experience with GIT Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Please contact me directly Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Lead Salesforce Architect Location : London, Leeds, Edinburgh Salary : National ranging from £67,100 to £100,000 and London £73,700 to £110,000 Security Clearance/Vetting :The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole The team/department The landscape of financial services regulation is constantly changing, impacting the way in which the FCA regulates. Business and Technology Solutions (BTS) enables the FCA to deliver, through the implementation and management of cutting-edge, industry leading technology and digital solutions, used by tens of thousands of firms and millions of consumers across the financial services sector in their interactions with the FCA. What you will be doing (the role) An opportunity to lead our technology focused engineering teams A chance to work in small cross functional, self-organising and autonomous teams passionate about delivering value continuously. Opportunity to be part of teams that work smart, learn from mistakes and not afraid of failing fast We enjoy having a sense of purpose in our job, knowing that we're serving those in need. We believe in innovation, not prescription We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Minimum Deep knowledge of Salesforce governor limits and specialist performance analysis tools and techniques. In depth experience of refactoring non-performant code and re-architecting complex Salesforce orgs Experience as a lead Salesforce software engineer working in financial services or government/regulatory bodies, and of creating strategies, roadmaps and delivery plans, enabling innovation for the relevant products, platforms, systems or components, on large projects (£5M+) Significant experience of working through the end-to-end project and/or product delivery life cycle with employees, 3rd party or offshore suppliers following development methodologies (eg Prince2, RUP, Scrum, Agile, DevOps) Essential Ability to design and implement high-performance architectural patterns resulting from the analysis of complex Salesforce orgs to ensure stability and efficiency Highly proficient in software engineering with a track record of using design patterns to modularise and decouple systems and of adhering to SOLID principles Salesforce Admin, Developer II and Architect certified and actively working toward additional Salesforce certifications Proven ability to innovate within a product stack while ensuring adherence to enterprise architecture standards Proficient knowledge of UML for effective modelling and design Good overall understanding of technology trends and industry standards in IT products and best practices for application, solution, and platform architectures Commercially aware with the ability to understand supplier proposals and promote cost-effective solutions Experience managing architectural risk throughout the project life cycle and during operational phases, with familiarity in DevOps and Agile methodologies If you are seeking your next challenge and possess the required experience and skills, please forward your CV to me. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
Jan 10, 2025
Full time
Lead Salesforce Architect Location : London, Leeds, Edinburgh Salary : National ranging from £67,100 to £100,000 and London £73,700 to £110,000 Security Clearance/Vetting :The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. About the FCA The FCA regulates the conduct of nearly 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole The team/department The landscape of financial services regulation is constantly changing, impacting the way in which the FCA regulates. Business and Technology Solutions (BTS) enables the FCA to deliver, through the implementation and management of cutting-edge, industry leading technology and digital solutions, used by tens of thousands of firms and millions of consumers across the financial services sector in their interactions with the FCA. What you will be doing (the role) An opportunity to lead our technology focused engineering teams A chance to work in small cross functional, self-organising and autonomous teams passionate about delivering value continuously. Opportunity to be part of teams that work smart, learn from mistakes and not afraid of failing fast We enjoy having a sense of purpose in our job, knowing that we're serving those in need. We believe in innovation, not prescription We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. Minimum Deep knowledge of Salesforce governor limits and specialist performance analysis tools and techniques. In depth experience of refactoring non-performant code and re-architecting complex Salesforce orgs Experience as a lead Salesforce software engineer working in financial services or government/regulatory bodies, and of creating strategies, roadmaps and delivery plans, enabling innovation for the relevant products, platforms, systems or components, on large projects (£5M+) Significant experience of working through the end-to-end project and/or product delivery life cycle with employees, 3rd party or offshore suppliers following development methodologies (eg Prince2, RUP, Scrum, Agile, DevOps) Essential Ability to design and implement high-performance architectural patterns resulting from the analysis of complex Salesforce orgs to ensure stability and efficiency Highly proficient in software engineering with a track record of using design patterns to modularise and decouple systems and of adhering to SOLID principles Salesforce Admin, Developer II and Architect certified and actively working toward additional Salesforce certifications Proven ability to innovate within a product stack while ensuring adherence to enterprise architecture standards Proficient knowledge of UML for effective modelling and design Good overall understanding of technology trends and industry standards in IT products and best practices for application, solution, and platform architectures Commercially aware with the ability to understand supplier proposals and promote cost-effective solutions Experience managing architectural risk throughout the project life cycle and during operational phases, with familiarity in DevOps and Agile methodologies If you are seeking your next challenge and possess the required experience and skills, please forward your CV to me. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
Get Staffed Online Recruitment Limited
Woking, Surrey
Job Title: IT Support Engineer Location: Remote (Home-Based with Travel to Customer Sites) Salary: £26-28,000 per annum (depending on experience) Employment Type: Full-Time Join Our Client as a 1st Line Support Engineer - Fully Remote Opportunity with Great Benefits! Are you passionate about technology and delivering outstanding customer service? As a 1st Line Support Engineer, you'll be at the forefront of solving technical queries while working in a dynamic, fully remote environment. You ll gain exposure to the full IT landscape, not just a narrow subset of technology, making this a perfect opportunity for anyone who thrives on learning the latest technologies and making an impact. Why You ll Love This Role: Work Remotely: Enjoy the freedom and flexibility of working from home while staying connected with a supportive, collaborative team. You ll also have the opportunity to visit customer sites, adding variety to your routine. Grow Your Skills: Our client offers sponsored training and development programs, along with a technical exam incentive scheme, so you ll be continually enhancing your knowledge and career. Comprehensive Health & Wellness Package: Benefit from private medical insurance and their Employee Assistance Programme to support your wellbeing. Generous Leave: You ll receive 20 days of annual leave, plus bank holidays, and even a day off to celebrate your birthday! Tech Perks: You ll be provided with all the necessary IT equipment and a company mobile phone, ensuring you re set up for success. Financial Security: Their company pension scheme will help you plan for the future. Why You'll Love This Role: Be the first point of contact for technical queries via phone, email, and their ITSM tool. Manage and progress tickets, ensuring clear and consistent communication with clients. Work closely with 2nd and 3rd Line teams to deliver timely solutions. Visit customer sites as needed for face-to-face support. Stay ahead of emerging technologies to deliver the best service. What They re Looking For: A background in Managed Service Providers (MSP) or B2B environments. Experience with Office 365, Azure, Windows 11, macOS, and iOS. A proactive problem solver who is self-motivated and adaptable. Excellent communication skills with a passion for delivering first-class service. Ready to Join? If you re excited about advancing your career while enjoying great benefits and a flexible working environment, they d love to hear from you. Position Details: Full-time, Permanent Monday - Friday schedule Fully Remote with occasional customer site visits How to Apply Join our client in delivering top-tier IT services and be part of a team that values innovation, collaboration, and professional growth. If you are a driven and experienced Service Desk Manager looking for a new challenge, they would love to hear from you. Apply now through the company s dedicated recruitment portal and take your career to the next level!
Jan 10, 2025
Full time
Job Title: IT Support Engineer Location: Remote (Home-Based with Travel to Customer Sites) Salary: £26-28,000 per annum (depending on experience) Employment Type: Full-Time Join Our Client as a 1st Line Support Engineer - Fully Remote Opportunity with Great Benefits! Are you passionate about technology and delivering outstanding customer service? As a 1st Line Support Engineer, you'll be at the forefront of solving technical queries while working in a dynamic, fully remote environment. You ll gain exposure to the full IT landscape, not just a narrow subset of technology, making this a perfect opportunity for anyone who thrives on learning the latest technologies and making an impact. Why You ll Love This Role: Work Remotely: Enjoy the freedom and flexibility of working from home while staying connected with a supportive, collaborative team. You ll also have the opportunity to visit customer sites, adding variety to your routine. Grow Your Skills: Our client offers sponsored training and development programs, along with a technical exam incentive scheme, so you ll be continually enhancing your knowledge and career. Comprehensive Health & Wellness Package: Benefit from private medical insurance and their Employee Assistance Programme to support your wellbeing. Generous Leave: You ll receive 20 days of annual leave, plus bank holidays, and even a day off to celebrate your birthday! Tech Perks: You ll be provided with all the necessary IT equipment and a company mobile phone, ensuring you re set up for success. Financial Security: Their company pension scheme will help you plan for the future. Why You'll Love This Role: Be the first point of contact for technical queries via phone, email, and their ITSM tool. Manage and progress tickets, ensuring clear and consistent communication with clients. Work closely with 2nd and 3rd Line teams to deliver timely solutions. Visit customer sites as needed for face-to-face support. Stay ahead of emerging technologies to deliver the best service. What They re Looking For: A background in Managed Service Providers (MSP) or B2B environments. Experience with Office 365, Azure, Windows 11, macOS, and iOS. A proactive problem solver who is self-motivated and adaptable. Excellent communication skills with a passion for delivering first-class service. Ready to Join? If you re excited about advancing your career while enjoying great benefits and a flexible working environment, they d love to hear from you. Position Details: Full-time, Permanent Monday - Friday schedule Fully Remote with occasional customer site visits How to Apply Join our client in delivering top-tier IT services and be part of a team that values innovation, collaboration, and professional growth. If you are a driven and experienced Service Desk Manager looking for a new challenge, they would love to hear from you. Apply now through the company s dedicated recruitment portal and take your career to the next level!
Global IT Organisation is hiring for a 3rd Line Support Network Engineer for their team based in Basingstoke. This role requires 5 days onsite and SC and DV Clearance. Salary ranges between £42K - £56K + Bonus + Benefits. They are hiring for an experienced 3rd Line Network Engineer to support our clients on a large MOD project. You will have a solid background in Network Security including Firewalls. Skills required for this role: - Cisco and Fortinet experience - Understanding of OSPF, EIGRP and BGP routing protocols. - 3rd line Troubleshooting and support experience *SC and DV Clearance is required for this role* Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Jan 10, 2025
Full time
Global IT Organisation is hiring for a 3rd Line Support Network Engineer for their team based in Basingstoke. This role requires 5 days onsite and SC and DV Clearance. Salary ranges between £42K - £56K + Bonus + Benefits. They are hiring for an experienced 3rd Line Network Engineer to support our clients on a large MOD project. You will have a solid background in Network Security including Firewalls. Skills required for this role: - Cisco and Fortinet experience - Understanding of OSPF, EIGRP and BGP routing protocols. - 3rd line Troubleshooting and support experience *SC and DV Clearance is required for this role* Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Location: Bury St. Edmunds Term: Permanent Working Hours: Full-time On-Site Salary: £35,000 We are partnered with a progressive and growing organisation that is transforming, managing, and supporting their environment through the innovative use of IT to deliver excellent user-focused services that are recognised by their industry peers. As the IT Team Manager, you will have access to a wide and varied range of technologies with support from your colleagues who promote a cohesive work culture with diverse ideas. Key Responsibilities: Line management of IT Team, providing support, guidance, and mentoring as required Overseeing the local IT Team's workload to ensure it is well managed, prioritised, and monitored Guaranteeing continuity of IT systems provision and the security of data Maintaining the highest level of service, focused on keeping all elements of the IT service 100% safe, secure, compliant, and available Serving as the 2nd line escalation point for 1st line IT Technicians, and the communication and escalation link to the Head Office 3rd line support Collaborating with and supporting 3rd line central Engineers Acting as the escalation point for service desk tickets and working with the Service Desk Manager Key Requirements: Expertise in Microsoft Suite - particularly MS Office 365 Proven ability to implement effective, organization-sensitive changes. Success in utilising project management techniques for ICT projects. Strong organisational skills and innovative problem-solving. Ability to prioritise, work under pressure, and develop staff. Awareness and dedication to health and safety best practices. Travel between locations will be required - all within proximity. Where possible, our client looks to deploy IT Team Managers close to their home to reduce the environmental and financial impact of travel for work. They have a travel claims policy to ensure you are supported on travel requirements of the role. A Full Enhanced DBS check will also be required for the successful candidate. If you are interested in learning more about this role, and your profile fits the requirements, please click "Apply Now"! Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jan 10, 2025
Full time
Location: Bury St. Edmunds Term: Permanent Working Hours: Full-time On-Site Salary: £35,000 We are partnered with a progressive and growing organisation that is transforming, managing, and supporting their environment through the innovative use of IT to deliver excellent user-focused services that are recognised by their industry peers. As the IT Team Manager, you will have access to a wide and varied range of technologies with support from your colleagues who promote a cohesive work culture with diverse ideas. Key Responsibilities: Line management of IT Team, providing support, guidance, and mentoring as required Overseeing the local IT Team's workload to ensure it is well managed, prioritised, and monitored Guaranteeing continuity of IT systems provision and the security of data Maintaining the highest level of service, focused on keeping all elements of the IT service 100% safe, secure, compliant, and available Serving as the 2nd line escalation point for 1st line IT Technicians, and the communication and escalation link to the Head Office 3rd line support Collaborating with and supporting 3rd line central Engineers Acting as the escalation point for service desk tickets and working with the Service Desk Manager Key Requirements: Expertise in Microsoft Suite - particularly MS Office 365 Proven ability to implement effective, organization-sensitive changes. Success in utilising project management techniques for ICT projects. Strong organisational skills and innovative problem-solving. Ability to prioritise, work under pressure, and develop staff. Awareness and dedication to health and safety best practices. Travel between locations will be required - all within proximity. Where possible, our client looks to deploy IT Team Managers close to their home to reduce the environmental and financial impact of travel for work. They have a travel claims policy to ensure you are supported on travel requirements of the role. A Full Enhanced DBS check will also be required for the successful candidate. If you are interested in learning more about this role, and your profile fits the requirements, please click "Apply Now"! Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Location: Bury St. Edmunds Term: Permanent Working Hours: Full-time On-Site Salary: 35,000 We are partnered with a progressive and growing organisation that is transforming, managing, and supporting their environment through the innovative use of IT to deliver excellent user-focused services that are recognised by their industry peers. As the IT Team Manager, you will have access to a wide and varied range of technologies with support from your colleagues who promote a cohesive work culture with diverse ideas. Key Responsibilities: Line management of IT Team, providing support, guidance, and mentoring as required Overseeing the local IT Team's workload to ensure it is well managed, prioritised, and monitored Guaranteeing continuity of IT systems provision and the security of data Maintaining the highest level of service, focused on keeping all elements of the IT service 100% safe, secure, compliant, and available Serving as the 2nd line escalation point for 1st line IT Technicians, and the communication and escalation link to the Head Office 3rd line support Collaborating with and supporting 3rd line central Engineers Acting as the escalation point for service desk tickets and working with the Service Desk Manager Key Requirements: Expertise in Microsoft suite - particularly MS Office 365 Proven ability to implement effective, organization-sensitive changes. Success in utilising project management techniques for ICT projects. Strong organisational skills and innovative problem-solving. Ability to prioritise, work under pressure, and develop staff. Awareness and dedication to health and safety best practices. Travel between locations will be required - all within proximity. Where possible, our client looks to deploy IT Team Managers close to their home to reduce the environmental and financial impact of travel for work. They have a travel claims policy to ensure you are supported on travel requirements of the role. A Full Enhanced DBS check will also be required for the successful candidate. If you are interested in learning more about this role, and your profile fits the requirements, please click "Apply Now"! Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 10, 2025
Full time
Location: Bury St. Edmunds Term: Permanent Working Hours: Full-time On-Site Salary: 35,000 We are partnered with a progressive and growing organisation that is transforming, managing, and supporting their environment through the innovative use of IT to deliver excellent user-focused services that are recognised by their industry peers. As the IT Team Manager, you will have access to a wide and varied range of technologies with support from your colleagues who promote a cohesive work culture with diverse ideas. Key Responsibilities: Line management of IT Team, providing support, guidance, and mentoring as required Overseeing the local IT Team's workload to ensure it is well managed, prioritised, and monitored Guaranteeing continuity of IT systems provision and the security of data Maintaining the highest level of service, focused on keeping all elements of the IT service 100% safe, secure, compliant, and available Serving as the 2nd line escalation point for 1st line IT Technicians, and the communication and escalation link to the Head Office 3rd line support Collaborating with and supporting 3rd line central Engineers Acting as the escalation point for service desk tickets and working with the Service Desk Manager Key Requirements: Expertise in Microsoft suite - particularly MS Office 365 Proven ability to implement effective, organization-sensitive changes. Success in utilising project management techniques for ICT projects. Strong organisational skills and innovative problem-solving. Ability to prioritise, work under pressure, and develop staff. Awareness and dedication to health and safety best practices. Travel between locations will be required - all within proximity. Where possible, our client looks to deploy IT Team Managers close to their home to reduce the environmental and financial impact of travel for work. They have a travel claims policy to ensure you are supported on travel requirements of the role. A Full Enhanced DBS check will also be required for the successful candidate. If you are interested in learning more about this role, and your profile fits the requirements, please click "Apply Now"! Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A Leading Company with a strong Media Speciality are seeking a 2/3rd Line Support Engineer to join there small but growing team. This role comes with a great salary package (dependant on experience) and company benefits, the candidate will benefits from a stable and steadily growing company to work within. JOB TITLE:2nd/3rd Line Support Engineer REPORTING TO: Head of IT HOURS: 9.30 am - 5.30 pm, Monday to Friday, Office Based - maybe some flexibility in the future. The successful candidate will primarily provide 2nd and 3rd line technical support for all incidents and service requests reported to the Service Desk in the London office. There will also be requirement to assist with day-to-day server maintenance & administration RESPONSIBILITIES: Provide 2nd/3rd line support to all users including telephone and desk-side support, trouble-shooting general problems, answering queries from staff, configuring smartphones/mobile devices/desk phones and tablets, configuring laptops and PCs, and providing occasional off-site support Providing applications support for Microsoft Word, Excel, Office 365, Outlook as well as the firm's document management system Day to day user account setup & administration Following security procedures when importing and exporting data Supporting the Head of IT with the business to help deliver various IT projects Manage and maintain Active Directory, Group Policy, and Intune environments. Troubleshoot and resolve complex technical issues escalated from the 1st line support team. Carrying out approved updates on servers Reporting on and escalating any server issues Adhering to and assisting with the embedding of all Service Desk processes, procedures and policies across the firm Coordinating Security and Compliance administration Providing AV conference room support for internal/client meetings and events Assisting with the implementation of agreed remedies and preventative measures Ensuring all incidents and services requests are logged Researching and documenting new solutions and sharing insights Ad hoc IT Project work KEY SKILLS: Must have experience working in a professional services environment. Familiarity with iManage is preferred but it is not essential Excellent knowledge and experience with the Microsoft Office Suite, O365, with excellent troubleshooting skills Experience in day-to-day administration of Active Directory (creating accounts, knowledge of group membership etc.) Have basic networking experience - patching, knowledge of DNS/DHCP Be proficient in Desktop and Laptop PC hardware and software (Windows updates, Anti-Virus etc.) maintenance as well as building/imaging PCs. PERSON SPECIFICATION ATTRIBUTES: Well-developed interpersonal skills with the ability to communicate with staff at all levels Enthusiastic, willing to learn, and have excellent customer service ethic and a happy disposition Ability to work under pressure and handle the demands of the role in a professional manner and be flexible working out of hours when required Excellent organisational skills with the ability to manage a large workload under pressure Excellent communication skills, both written and verbal, with the ability to write clear and professional emails A self-starter who demonstrates initiative and problem-solving skills Professional manner, proactive approach to work and a team player Ability to demonstrate a flexible approach to work Demonstrate the ability to work confidentially, always remaining discreet Understanding of privacy and confidentiality
Jan 10, 2025
Full time
A Leading Company with a strong Media Speciality are seeking a 2/3rd Line Support Engineer to join there small but growing team. This role comes with a great salary package (dependant on experience) and company benefits, the candidate will benefits from a stable and steadily growing company to work within. JOB TITLE:2nd/3rd Line Support Engineer REPORTING TO: Head of IT HOURS: 9.30 am - 5.30 pm, Monday to Friday, Office Based - maybe some flexibility in the future. The successful candidate will primarily provide 2nd and 3rd line technical support for all incidents and service requests reported to the Service Desk in the London office. There will also be requirement to assist with day-to-day server maintenance & administration RESPONSIBILITIES: Provide 2nd/3rd line support to all users including telephone and desk-side support, trouble-shooting general problems, answering queries from staff, configuring smartphones/mobile devices/desk phones and tablets, configuring laptops and PCs, and providing occasional off-site support Providing applications support for Microsoft Word, Excel, Office 365, Outlook as well as the firm's document management system Day to day user account setup & administration Following security procedures when importing and exporting data Supporting the Head of IT with the business to help deliver various IT projects Manage and maintain Active Directory, Group Policy, and Intune environments. Troubleshoot and resolve complex technical issues escalated from the 1st line support team. Carrying out approved updates on servers Reporting on and escalating any server issues Adhering to and assisting with the embedding of all Service Desk processes, procedures and policies across the firm Coordinating Security and Compliance administration Providing AV conference room support for internal/client meetings and events Assisting with the implementation of agreed remedies and preventative measures Ensuring all incidents and services requests are logged Researching and documenting new solutions and sharing insights Ad hoc IT Project work KEY SKILLS: Must have experience working in a professional services environment. Familiarity with iManage is preferred but it is not essential Excellent knowledge and experience with the Microsoft Office Suite, O365, with excellent troubleshooting skills Experience in day-to-day administration of Active Directory (creating accounts, knowledge of group membership etc.) Have basic networking experience - patching, knowledge of DNS/DHCP Be proficient in Desktop and Laptop PC hardware and software (Windows updates, Anti-Virus etc.) maintenance as well as building/imaging PCs. PERSON SPECIFICATION ATTRIBUTES: Well-developed interpersonal skills with the ability to communicate with staff at all levels Enthusiastic, willing to learn, and have excellent customer service ethic and a happy disposition Ability to work under pressure and handle the demands of the role in a professional manner and be flexible working out of hours when required Excellent organisational skills with the ability to manage a large workload under pressure Excellent communication skills, both written and verbal, with the ability to write clear and professional emails A self-starter who demonstrates initiative and problem-solving skills Professional manner, proactive approach to work and a team player Ability to demonstrate a flexible approach to work Demonstrate the ability to work confidentially, always remaining discreet Understanding of privacy and confidentiality
Role: Monitoring Engineer (Network operations) Location: Northampton Salary: Competitive dependent on experience Working pattern: onsite working for probation (3 months) - hybrid working thereafter We are working with a large scale IT organisation based in Northampton, who require a Monitoring Engineer, ideally at a 3rd line level, to take over the overall maintainance of the monitoring solution. You will be working in the network operations team, sitting alongside another team members, helping to resolve network and monitoring issues. You will have previous experience of working in an MSP/Vendor type setting and be comfortable working with vendors/stakeholders as there may be occasions where you need to visit client sites. You will play a key role in areas such as continual improvement of monitoring systems, proactively eliminating any security weaknesses for our customers and delivering core NOC based processes/activities. Skills and experience required Excellent experience supporting, monitoring, and improving customers estates using monitoring solutions. Experience speaking with both senior management internally and externally on critical / high priority issues Core Networking skills are expected and exposure to supporting both on-premise and cloud network environments Strong knowledge of monitoring tools & alerting systems Experience with Datto RMM greatly desired. Knowledge of on-premise and cloud based solutions The role will be 5 days a week onsite for your probation period (3 months) and will then move to a more hybrid working model (3 days onsite) thereafter. This falls in line with the rest of the team and is a standard for the organisation across the board. Please consider this when applying for the role. The salary is competitive and will be dependent on experience, however, it does fall in line with market expectations. If you are interested in the role and would like to apply, please click on the link for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Jan 09, 2025
Full time
Role: Monitoring Engineer (Network operations) Location: Northampton Salary: Competitive dependent on experience Working pattern: onsite working for probation (3 months) - hybrid working thereafter We are working with a large scale IT organisation based in Northampton, who require a Monitoring Engineer, ideally at a 3rd line level, to take over the overall maintainance of the monitoring solution. You will be working in the network operations team, sitting alongside another team members, helping to resolve network and monitoring issues. You will have previous experience of working in an MSP/Vendor type setting and be comfortable working with vendors/stakeholders as there may be occasions where you need to visit client sites. You will play a key role in areas such as continual improvement of monitoring systems, proactively eliminating any security weaknesses for our customers and delivering core NOC based processes/activities. Skills and experience required Excellent experience supporting, monitoring, and improving customers estates using monitoring solutions. Experience speaking with both senior management internally and externally on critical / high priority issues Core Networking skills are expected and exposure to supporting both on-premise and cloud network environments Strong knowledge of monitoring tools & alerting systems Experience with Datto RMM greatly desired. Knowledge of on-premise and cloud based solutions The role will be 5 days a week onsite for your probation period (3 months) and will then move to a more hybrid working model (3 days onsite) thereafter. This falls in line with the rest of the team and is a standard for the organisation across the board. Please consider this when applying for the role. The salary is competitive and will be dependent on experience, however, it does fall in line with market expectations. If you are interested in the role and would like to apply, please click on the link for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
1st Line Engineer Swindon Join our dynamic and innovative IT team, where we are committed to delivering exceptional technology solutions to our clients. We pride ourselves on fostering a collaborative and supportive work environment that encourages growth and development. Are you a tech-savvy problem-solver with a passion for helping others? As a 1st Line Engineer, you will be the first point of contact for our workforce, providing top-notch technical support and ensuring their IT issues are resolved swiftly and efficiently. Your role will be crucial in maintaining our reputation for outstanding customer service. Key Responsibilities: Respond to and resolve technical support requests via phone, email, and chat. Diagnose and troubleshoot hardware and software issues. Escalate complex problems to 2nd and 3rd line support teams when necessary. Maintain accurate records of support requests and resolutions. Provide excellent customer service and build strong relationships with clients. Assist with the setup and configuration of new hardware and software. What We're Looking For: Strong knowledge of Windows operating systems. Experience with network troubleshooting and basic network configuration. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. A proactive and positive attitude towards problem-solving. Previous experience in a similar role is a plus, but not essential. Why Join Us? Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and inclusive work environment. Regular team-building activities and social events. The chance to work with cutting-edge technology and innovative solutions. If you're ready to take the next step in your IT career and join a company that values your skills and expertise, we'd love to hear from you! Please send your CV and a cover letter or simply click 'Apply'. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 09, 2025
Full time
1st Line Engineer Swindon Join our dynamic and innovative IT team, where we are committed to delivering exceptional technology solutions to our clients. We pride ourselves on fostering a collaborative and supportive work environment that encourages growth and development. Are you a tech-savvy problem-solver with a passion for helping others? As a 1st Line Engineer, you will be the first point of contact for our workforce, providing top-notch technical support and ensuring their IT issues are resolved swiftly and efficiently. Your role will be crucial in maintaining our reputation for outstanding customer service. Key Responsibilities: Respond to and resolve technical support requests via phone, email, and chat. Diagnose and troubleshoot hardware and software issues. Escalate complex problems to 2nd and 3rd line support teams when necessary. Maintain accurate records of support requests and resolutions. Provide excellent customer service and build strong relationships with clients. Assist with the setup and configuration of new hardware and software. What We're Looking For: Strong knowledge of Windows operating systems. Experience with network troubleshooting and basic network configuration. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. A proactive and positive attitude towards problem-solving. Previous experience in a similar role is a plus, but not essential. Why Join Us? Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and inclusive work environment. Regular team-building activities and social events. The chance to work with cutting-edge technology and innovative solutions. If you're ready to take the next step in your IT career and join a company that values your skills and expertise, we'd love to hear from you! Please send your CV and a cover letter or simply click 'Apply'. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
