2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained. Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an "always learning" approach to minimise unnecessary delays to ticket resolution. A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur. Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless. Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type). Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues. Critically the role holder will have empathy and patience, considering the user experience in every interaction. Carry out additional duties commensurate to the role. Substantive experience in a 1st and 2nd Line support. Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues. Technical Skill Set Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation. Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Always curious with a willingness to learn and adapt to new technologies and processes. Azure Windows/O365/Entra/Active Directory VMWare Networking Principles Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Mar 30, 2026
Full time
2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained. Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an "always learning" approach to minimise unnecessary delays to ticket resolution. A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur. Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless. Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type). Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues. Critically the role holder will have empathy and patience, considering the user experience in every interaction. Carry out additional duties commensurate to the role. Substantive experience in a 1st and 2nd Line support. Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing repeat issues. Technical Skill Set Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation. Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks. Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Always curious with a willingness to learn and adapt to new technologies and processes. Azure Windows/O365/Entra/Active Directory VMWare Networking Principles Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission critical needs always in mind, our employees deliver end to end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title - Senior Specialist, Technical Training Job Location - Tewkesbury, UK Job ID - 31829 About this opportunity and L3Harris UK From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide. L3Harris in Tewkesbury is our HQ for our Intelligence & Cyber International division. In the land domain, our T7 and T4 multi mission robots deliver next generation remote capabilities and uncompromised performance. We design and manufacture world leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counterterrorism. We are currently looking for individuals with a passion for technology to join our team of Cyber and Information Resilience Subject Matter Experts (SME) to create and deliver training to a range of internal and external customers. Partnering with engineering teams and customer stakeholders to define training requirements for courseware content, design & develop courseware from initial concept through to delivery. This is a hands on role including product training delivery and training management. There will opportunity to work on other exciting projects, such as assisting with pre sales demonstrations, post sales customer support, maintaining complex solutions in our training fleet and working with engineers on product development. The successful candidate must be capable of full time on site presence at our Tewkesbury facility. Please note, industry experience is not essential for this role. Employees benefits £3,000 to £6,000 DV Bonus - please note this level of clearance isn't essential for this role. This bonus is subject to individual clearance and project requirements - discussed upon application. Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee Family Assistance Program providing mental health and wellbeing support Professional membership reimbursement (discretionary) What the role will involve The responsibilities of your role will include the following: To plan, manage and execute technical training activities ensuring that appropriate staff, equipment and other resources are available and used in an efficient and effective way. Delivering training on cryptography solutions to customers at all levels. Predominantly classroom based instructor led delivery in Tewkesbury or at customer sites. Analysing, designing and developing new training course material and updating existing training material. Creating supporting documentation such as training course proposals, training plans and student handouts. Be responsible for training pool stock for the cryptographic portfolio, ensuring that the level and quality is maintained and future requirements are planned in line with Company AOP, future Sales and BD forecasting, new product development. Assisting in a variety of pre and post sales technical support tasks on behalf of sales or customer support teams, such as product presentations, trials and demonstrations, 1st/2nd line helpdesk technical support, producing quotations and input to bid activities. Be prepared to travel internationally for short durations (typically up to 1 week in duration). Work closely with sales, engineering and product management through provision of customer feedback and user SME. Support the company in the advancement of training capability utilising best of breed delivery methods, technology and 3rd parties to ensure that the training portfolio evolves and supports with the company's strategic ambition. Support the company in the definition of Service Level Agreements (SLA's) for all customer training and maintain Key Performance Indicators (KPI's) that monitor achievement of SLA's. To oversee the career and learning development of assigned staff, including performance reviews, training, development and objective setting, mentoring trainers to contribute to development. What you'll bring The role requires the following experience and skills: Prior experience of acting as a technical SME. Experience of implementing training programs using instructional design methodology, training from initial concept through design and delivery. Establishing a comprehensive technical training strategy and assurance mechanisms, document and apply feedback to improve training delivery. Experience of managing day to day delivery of training services and supporting other commercial functions such as business development and bid activities driving growth for training services. Demonstrable experience of delivering formal classroom based Instructor led training and/or workplace training. Strong interpersonal skills with the ability to manage relationships with internal/external stakeholders. Strong knowledge of Microsoft Office suite of tools particularly MS PowerPoint and MS Word. Ability to work independently and organise work within schedule and budget constraints. Important to know Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Mar 30, 2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission critical needs always in mind, our employees deliver end to end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title - Senior Specialist, Technical Training Job Location - Tewkesbury, UK Job ID - 31829 About this opportunity and L3Harris UK From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide. L3Harris in Tewkesbury is our HQ for our Intelligence & Cyber International division. In the land domain, our T7 and T4 multi mission robots deliver next generation remote capabilities and uncompromised performance. We design and manufacture world leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counterterrorism. We are currently looking for individuals with a passion for technology to join our team of Cyber and Information Resilience Subject Matter Experts (SME) to create and deliver training to a range of internal and external customers. Partnering with engineering teams and customer stakeholders to define training requirements for courseware content, design & develop courseware from initial concept through to delivery. This is a hands on role including product training delivery and training management. There will opportunity to work on other exciting projects, such as assisting with pre sales demonstrations, post sales customer support, maintaining complex solutions in our training fleet and working with engineers on product development. The successful candidate must be capable of full time on site presence at our Tewkesbury facility. Please note, industry experience is not essential for this role. Employees benefits £3,000 to £6,000 DV Bonus - please note this level of clearance isn't essential for this role. This bonus is subject to individual clearance and project requirements - discussed upon application. Half day finish on a Friday 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 8% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee Family Assistance Program providing mental health and wellbeing support Professional membership reimbursement (discretionary) What the role will involve The responsibilities of your role will include the following: To plan, manage and execute technical training activities ensuring that appropriate staff, equipment and other resources are available and used in an efficient and effective way. Delivering training on cryptography solutions to customers at all levels. Predominantly classroom based instructor led delivery in Tewkesbury or at customer sites. Analysing, designing and developing new training course material and updating existing training material. Creating supporting documentation such as training course proposals, training plans and student handouts. Be responsible for training pool stock for the cryptographic portfolio, ensuring that the level and quality is maintained and future requirements are planned in line with Company AOP, future Sales and BD forecasting, new product development. Assisting in a variety of pre and post sales technical support tasks on behalf of sales or customer support teams, such as product presentations, trials and demonstrations, 1st/2nd line helpdesk technical support, producing quotations and input to bid activities. Be prepared to travel internationally for short durations (typically up to 1 week in duration). Work closely with sales, engineering and product management through provision of customer feedback and user SME. Support the company in the advancement of training capability utilising best of breed delivery methods, technology and 3rd parties to ensure that the training portfolio evolves and supports with the company's strategic ambition. Support the company in the definition of Service Level Agreements (SLA's) for all customer training and maintain Key Performance Indicators (KPI's) that monitor achievement of SLA's. To oversee the career and learning development of assigned staff, including performance reviews, training, development and objective setting, mentoring trainers to contribute to development. What you'll bring The role requires the following experience and skills: Prior experience of acting as a technical SME. Experience of implementing training programs using instructional design methodology, training from initial concept through design and delivery. Establishing a comprehensive technical training strategy and assurance mechanisms, document and apply feedback to improve training delivery. Experience of managing day to day delivery of training services and supporting other commercial functions such as business development and bid activities driving growth for training services. Demonstrable experience of delivering formal classroom based Instructor led training and/or workplace training. Strong interpersonal skills with the ability to manage relationships with internal/external stakeholders. Strong knowledge of Microsoft Office suite of tools particularly MS PowerPoint and MS Word. Ability to work independently and organise work within schedule and budget constraints. Important to know Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innova click apply for full job details
Mar 30, 2026
Full time
ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innova click apply for full job details
2nd Line IT Support Engineer Redruth, Cornwall £30,000 £35,000 (depending on experience) Flexible working available after probation A growing and forward-thinking Managed Service Provider based in Cornwall is looking for a 2nd Line IT Support Engineer to join their technical team. This is a great opportunity for someone with MSP experience who enjoys solving technical problems, supporting a variety of clients, and working with the latest Microsoft technologies. The business is currently expanding its AI capabilities , so exposure to Microsoft Copilot / Copilot 365 would be highly desirable for candidates looking to work with emerging technologies. The Role You will be responsible for providing 2nd line technical support to a range of external clients, troubleshooting and resolving escalated issues while ensuring excellent customer service. You ll work closely with senior engineers and the wider service desk to deliver efficient and effective IT solutions. Key Responsibilities Provide 2nd Line support across a variety of client environments Troubleshoot and resolve escalated hardware, software, and network issues Support and maintain Microsoft 365 environments Work across the full Microsoft stack including Windows Server, Azure, Active Directory, and Exchange Assist with system upgrades, migrations, and project work Maintain documentation and update ticketing systems Deliver excellent customer service while managing multiple priorities Skills & Experience Previous experience working within an MSP environment Strong knowledge of the Microsoft stack (Microsoft 365, Windows Server, Active Directory, Azure) Experience providing 2nd line IT support Understanding of networking fundamentals (DNS, DHCP, TCP/IP) Excellent troubleshooting and communication skills Microsoft Copilot / Copilot 365 experience would be advantageous What s on Offer Salary of £30,000 £35,000 depending on experience Flexible working available after successful completion of probation Opportunity to work with modern Microsoft and AI technologies Supportive technical team and opportunities for career progression If you're a technical support engineer with MSP experience looking to join a company embracing modern Microsoft technologies and AI-driven solutions , this could be a great next step in your career. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Mar 29, 2026
Full time
2nd Line IT Support Engineer Redruth, Cornwall £30,000 £35,000 (depending on experience) Flexible working available after probation A growing and forward-thinking Managed Service Provider based in Cornwall is looking for a 2nd Line IT Support Engineer to join their technical team. This is a great opportunity for someone with MSP experience who enjoys solving technical problems, supporting a variety of clients, and working with the latest Microsoft technologies. The business is currently expanding its AI capabilities , so exposure to Microsoft Copilot / Copilot 365 would be highly desirable for candidates looking to work with emerging technologies. The Role You will be responsible for providing 2nd line technical support to a range of external clients, troubleshooting and resolving escalated issues while ensuring excellent customer service. You ll work closely with senior engineers and the wider service desk to deliver efficient and effective IT solutions. Key Responsibilities Provide 2nd Line support across a variety of client environments Troubleshoot and resolve escalated hardware, software, and network issues Support and maintain Microsoft 365 environments Work across the full Microsoft stack including Windows Server, Azure, Active Directory, and Exchange Assist with system upgrades, migrations, and project work Maintain documentation and update ticketing systems Deliver excellent customer service while managing multiple priorities Skills & Experience Previous experience working within an MSP environment Strong knowledge of the Microsoft stack (Microsoft 365, Windows Server, Active Directory, Azure) Experience providing 2nd line IT support Understanding of networking fundamentals (DNS, DHCP, TCP/IP) Excellent troubleshooting and communication skills Microsoft Copilot / Copilot 365 experience would be advantageous What s on Offer Salary of £30,000 £35,000 depending on experience Flexible working available after successful completion of probation Opportunity to work with modern Microsoft and AI technologies Supportive technical team and opportunities for career progression If you're a technical support engineer with MSP experience looking to join a company embracing modern Microsoft technologies and AI-driven solutions , this could be a great next step in your career. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Role Title: Technical Consultant Duration: contract to run until 31/07/2026 Location: North Wales, Remote Rate: up to £363.40 p/d Umbrella inside IR35 Role purpose / summary Responsible for delivering implementation projects at several levels, with quality, observing the implementation of policies and methodology As Technical Implementation Specialist you will be part of our highly competent Northern Europe Implementation team. This role is part of the Implementation Services team but you will also work closely with Sales, Product Management and Support team. Key Responsibilities: Must have skills: SQL (Oracle) Windows System Admin Shell Scripting VMware/Hyer-V. RIS, PACS and LiS experience A minimum of 5+ years' experience from a technical role on a server-level, e.g implementation of software solutions, 2nd or 3rd line support or similar roles. Bachelor or Master's degree in Computer Science/ Engineering or equivalent education - Required This role also needs knowledge and focuses on the infrastructure, network, hypervisor, storage, Windows Server OS knowledge : Previous experience from hospital environment and radiological workflow, including technical skills on Radiology Information systems (RIS) and Picture Archiving Communication Systems (PACS) :- Nice to have/Not mandatory, but candidate need to study/learn basic workflow about RIS and PACS before appearing for interview. :- RIS, HIS and PACS, DICOM experience Experience with SQL and database systems preferably Oracle.- Required. Knowledge and experience of Microsoft Server Operating Systems - Nice to have. Intermediate knowledge on Microsoft Server Operating Systems Experience of working in production environments against SLAs - Nice to have. Not mandatory but need to understand/know the process of SLAs, production environment exp,. E.g. Zero downtime procedure during data migration, technical support, troubleshooting. Demonstrated acumen for understanding applications, network environments, and web technologies (HTTPS/Security).- Knowledge required (Hub, LAN, WAN, VLAN, Network, Switches). No experience needed. Common security technologies (AD, LDAP, End point protection) and practices.:- knowledge around this required. No specific experience needed. Storage Platforms technologies (RAID, SAN, NAS, tape libraries) - Intermediate experience needed. Storage concepts need to be understood. High availability technologies (i.e. based on Hypervisor, OS, Veritas, Oracle) - Intermediate experience needed. Knowledge around Virtualisation HyperV / VMWare is expected. .NET, C++, java programming language knowledge - To clear interview, knowledge around this required. No specific experience needed. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Mar 29, 2026
Full time
Role Title: Technical Consultant Duration: contract to run until 31/07/2026 Location: North Wales, Remote Rate: up to £363.40 p/d Umbrella inside IR35 Role purpose / summary Responsible for delivering implementation projects at several levels, with quality, observing the implementation of policies and methodology As Technical Implementation Specialist you will be part of our highly competent Northern Europe Implementation team. This role is part of the Implementation Services team but you will also work closely with Sales, Product Management and Support team. Key Responsibilities: Must have skills: SQL (Oracle) Windows System Admin Shell Scripting VMware/Hyer-V. RIS, PACS and LiS experience A minimum of 5+ years' experience from a technical role on a server-level, e.g implementation of software solutions, 2nd or 3rd line support or similar roles. Bachelor or Master's degree in Computer Science/ Engineering or equivalent education - Required This role also needs knowledge and focuses on the infrastructure, network, hypervisor, storage, Windows Server OS knowledge : Previous experience from hospital environment and radiological workflow, including technical skills on Radiology Information systems (RIS) and Picture Archiving Communication Systems (PACS) :- Nice to have/Not mandatory, but candidate need to study/learn basic workflow about RIS and PACS before appearing for interview. :- RIS, HIS and PACS, DICOM experience Experience with SQL and database systems preferably Oracle.- Required. Knowledge and experience of Microsoft Server Operating Systems - Nice to have. Intermediate knowledge on Microsoft Server Operating Systems Experience of working in production environments against SLAs - Nice to have. Not mandatory but need to understand/know the process of SLAs, production environment exp,. E.g. Zero downtime procedure during data migration, technical support, troubleshooting. Demonstrated acumen for understanding applications, network environments, and web technologies (HTTPS/Security).- Knowledge required (Hub, LAN, WAN, VLAN, Network, Switches). No experience needed. Common security technologies (AD, LDAP, End point protection) and practices.:- knowledge around this required. No specific experience needed. Storage Platforms technologies (RAID, SAN, NAS, tape libraries) - Intermediate experience needed. Storage concepts need to be understood. High availability technologies (i.e. based on Hypervisor, OS, Veritas, Oracle) - Intermediate experience needed. Knowledge around Virtualisation HyperV / VMWare is expected. .NET, C++, java programming language knowledge - To clear interview, knowledge around this required. No specific experience needed. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
£40,000 to £45,000 per year, + Excellent Benefits + Training Package + Career Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 05/04/2026 About this job Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal development and growth. They provide comprehensive IT support and project delivery services to SMB clients across all sectors, typically supporting organisations with 10-100 users. As part of a 20-strong engineering team, you'll work across a diverse portfolio of clients, delivering solutions in networking, Microsoft 365/Azure, security, and server infrastructure. The role: We're seeking an experienced Senior IT Engineer to join our 3rd Line support team. As one of the senior members of the team, you'll be a technical escalation point. This role requires someone who can diagnose complex issues, design solutions, and coordinate resources across the team to resolve challenging technical problems. You'll work predominantly from our office or working on client sites with occasional work from home flexibility. This is a hands on role that combines technical depth with client facing responsibilities. What You'll Be Doing Technical Leadership: Acting as a final escalation point for complex technical issues across networking, Microsoft 365/Azure, firewalls, and server infrastructure Solution Design & Delivery: Planning and implementing infrastructure projects for clients, from initial scoping through to deployment Client Support: Building strong relationships with clients, understanding their business needs, and translating these into technical solutions Team Collaboration: Working closely with 1st, 2nd and other 3rd line engineers, sharing knowledge and directing resources to resolve issues efficiently Continuous Improvement: Contributing to internal processes, standards, and security posture improvements Out-of Hours Support: Participating in our on call rota (1 week in 8) to provide emergency support when needed (rare) (additional pay when called) Essential Requirements Technical Skills You must have demonstrable experience in the following areas: Microsoft 365 & Azure: Administration, troubleshooting, and solution design Networking: Configuration, deployment, and troubleshooting of enterprise network infrastructure Firewalls: Configuration and management of both hardware and software firewalls Server Infrastructure: Windows Server management, troubleshooting, and optimisation Problem Solving: Proven ability to diagnose and resolve complex, multi layered technical issues Certifications At least one Microsoft Expert level certification (examples: Microsoft 365 Certified: Administrator Expert, Azure Solutions Architect Expert, or equivalent) Professional Attributes Strong communication skills with both technical and non technical audiences Comfortable working independently and making technical decisions Pragmatic approach to problem solving-knowing when to leverage external resources or vendor support Willing to travel to client sites across North West, North Wales and surrounding regions Full UK driving licence What We're Looking For The ideal candidate is someone who: Enjoys the variety of working across different technologies and client environments Takes pride in solving challenging problems that others can't Values continuous learning and staying current with evolving technologies Understands that great IT support is as much about communication as it is technical skill Thrives in a collaborative team environment while being comfortable working autonomously Professional Development We're committed to developing our engineers' skills: Full certification support: We provide all training materials and pay for exam fees Performance bonuses: Additional rewards for completing agreed certifications Career growth: As a growing company, we create opportunities for those who help us expand Supported learning paths: We'll work with you to develop expertise in areas that interest you, including: Advanced Microsoft 365 and Azure certifications Network certification Cybersecurity specializations What We Offer Compensation & Benefits Pension: 5% employer contribution Holiday: 22 days annual leave, plus bank holidays, plus your birthday off, increasing by 1 day per year after 5 years (maximum 31 days) Mileage: 45p per mile when using your own vehicle (company vans available) Certification bonuses: Rewards for completing agreed qualifications Training budget: All exam fees and learning materials covered Work Environment Predominantly office/site based with occasional WFH flexibility Collaborative team of 20 engineers across all support tiers Modern tooling and equipment provided On call rota: 1 week in 8 (rare need) Career Progression You'll report to our 3rd Line Team Leader and work alongside other senior engineers. While we're currently a lean team, we're growing-and those who contribute to that growth will find opportunities to progress. This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.
Mar 29, 2026
Full time
£40,000 to £45,000 per year, + Excellent Benefits + Training Package + Career Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 05/04/2026 About this job Senior IT Engineer (3rd Line) This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. Due to continued expansion, they are looking for an experienced Senior IT / Project Engineer to join their team, working on varied projects and having the opportunity for continuous personal development and growth. They provide comprehensive IT support and project delivery services to SMB clients across all sectors, typically supporting organisations with 10-100 users. As part of a 20-strong engineering team, you'll work across a diverse portfolio of clients, delivering solutions in networking, Microsoft 365/Azure, security, and server infrastructure. The role: We're seeking an experienced Senior IT Engineer to join our 3rd Line support team. As one of the senior members of the team, you'll be a technical escalation point. This role requires someone who can diagnose complex issues, design solutions, and coordinate resources across the team to resolve challenging technical problems. You'll work predominantly from our office or working on client sites with occasional work from home flexibility. This is a hands on role that combines technical depth with client facing responsibilities. What You'll Be Doing Technical Leadership: Acting as a final escalation point for complex technical issues across networking, Microsoft 365/Azure, firewalls, and server infrastructure Solution Design & Delivery: Planning and implementing infrastructure projects for clients, from initial scoping through to deployment Client Support: Building strong relationships with clients, understanding their business needs, and translating these into technical solutions Team Collaboration: Working closely with 1st, 2nd and other 3rd line engineers, sharing knowledge and directing resources to resolve issues efficiently Continuous Improvement: Contributing to internal processes, standards, and security posture improvements Out-of Hours Support: Participating in our on call rota (1 week in 8) to provide emergency support when needed (rare) (additional pay when called) Essential Requirements Technical Skills You must have demonstrable experience in the following areas: Microsoft 365 & Azure: Administration, troubleshooting, and solution design Networking: Configuration, deployment, and troubleshooting of enterprise network infrastructure Firewalls: Configuration and management of both hardware and software firewalls Server Infrastructure: Windows Server management, troubleshooting, and optimisation Problem Solving: Proven ability to diagnose and resolve complex, multi layered technical issues Certifications At least one Microsoft Expert level certification (examples: Microsoft 365 Certified: Administrator Expert, Azure Solutions Architect Expert, or equivalent) Professional Attributes Strong communication skills with both technical and non technical audiences Comfortable working independently and making technical decisions Pragmatic approach to problem solving-knowing when to leverage external resources or vendor support Willing to travel to client sites across North West, North Wales and surrounding regions Full UK driving licence What We're Looking For The ideal candidate is someone who: Enjoys the variety of working across different technologies and client environments Takes pride in solving challenging problems that others can't Values continuous learning and staying current with evolving technologies Understands that great IT support is as much about communication as it is technical skill Thrives in a collaborative team environment while being comfortable working autonomously Professional Development We're committed to developing our engineers' skills: Full certification support: We provide all training materials and pay for exam fees Performance bonuses: Additional rewards for completing agreed certifications Career growth: As a growing company, we create opportunities for those who help us expand Supported learning paths: We'll work with you to develop expertise in areas that interest you, including: Advanced Microsoft 365 and Azure certifications Network certification Cybersecurity specializations What We Offer Compensation & Benefits Pension: 5% employer contribution Holiday: 22 days annual leave, plus bank holidays, plus your birthday off, increasing by 1 day per year after 5 years (maximum 31 days) Mileage: 45p per mile when using your own vehicle (company vans available) Certification bonuses: Rewards for completing agreed qualifications Training budget: All exam fees and learning materials covered Work Environment Predominantly office/site based with occasional WFH flexibility Collaborative team of 20 engineers across all support tiers Modern tooling and equipment provided On call rota: 1 week in 8 (rare need) Career Progression You'll report to our 3rd Line Team Leader and work alongside other senior engineers. While we're currently a lean team, we're growing-and those who contribute to that growth will find opportunities to progress. This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business.
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers click apply for full job details
Mar 28, 2026
Full time
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers click apply for full job details
1st/2nd Line IT Support - Manchester Location: Manchester - On-site, 5 days per week We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing support to end-users across hardware, software, and network issues. You will work in-office 5 days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: Provide 1st and 2nd line support to end users, both remotely and on-site. Manage and resolve hardware, software, and network issues. Support Office 365, Exchange, and on-premise systems. Respond to and resolve tickets using the company's helpdesk system. Install, configure, and maintain IT equipment. Escalate complex issues to senior engineers as required. Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: Proven experience in a 1st/2nd line IT support or helpdesk role. Strong troubleshooting skills and ability to resolve issues efficiently. Experience with Office 365, Exchange, and on-premise environments. Confident with hardware installation, maintenance, and problem resolution. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Benefits: Excellent career progression and training opportunities Good holiday entitlement Interested? Please Click Apply Now! 1st/2nd Line IT Support - Manchester
Mar 28, 2026
Full time
1st/2nd Line IT Support - Manchester Location: Manchester - On-site, 5 days per week We are seeking an experienced 1st/2nd Line IT Support Engineer to join our client-side IT team. This is a hands-on role, providing support to end-users across hardware, software, and network issues. You will work in-office 5 days a week, with excellent opportunities for career progression and training in both cloud and on-premise technologies. Key Responsibilities: Provide 1st and 2nd line support to end users, both remotely and on-site. Manage and resolve hardware, software, and network issues. Support Office 365, Exchange, and on-premise systems. Respond to and resolve tickets using the company's helpdesk system. Install, configure, and maintain IT equipment. Escalate complex issues to senior engineers as required. Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: Proven experience in a 1st/2nd line IT support or helpdesk role. Strong troubleshooting skills and ability to resolve issues efficiently. Experience with Office 365, Exchange, and on-premise environments. Confident with hardware installation, maintenance, and problem resolution. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Benefits: Excellent career progression and training opportunities Good holiday entitlement Interested? Please Click Apply Now! 1st/2nd Line IT Support - Manchester
Get Staffed Online Recruitment Limited
Melton Mowbray, Leicestershire
IT Project Delivery Engineer Melton Mowbray £35,000 £39,000 per annum Our client is excited to be growing their team by offering an additional role as an IT Project Delivery Engineer based in Leicestershire. You ll join a friendly and likeminded team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future of IT services. Main responsibilities for the IT Project Delivery Engineer: Perform planning, implementation and management of IT Projects ranging from server deployments, on premises to Microsoft 365 cloud Migrations, phone system deployments and new network installations. Provide escalated end user technical support and assistance both remotely and on-site when required. Configure and support Microsoft 365, Intune, Entra ID, Windows Server and Active Directory Installation, configuration and maintenance of hardware like PC s, Servers, and networking equipment. Educate clients and internal teams on best practices. Record all activities within a PSA and Ticketing system. Develop and maintain existing relationships with a handful of clients. Serve as an escalation point for 1st and 2nd line support escalations. Work with clients to understand their objectives and challenges and proposing solutions. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the role will: Have at least 3 years professional experience within a Managed Services IT environment. Have a wide range of networking knowledge including IP addressing, VLANs, routing and VPN administration. Possess an enthusiastic can-do attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Have a general understanding of DNS, telephony systems, and website / email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Essential Experience: A wide variety of experience resolving and diagnosing Windows issues. Strong familiarity with Microsoft 365 services (examples include Exchange, Intune, Entra ID and SharePoint). Experience administering Microsoft Windows Server as well as Active Directory and Group Policy knowledge. Preferable (but not essential) experience: Webhosting technologies (cPanel / WHM, MySQL). Experience supporting MacOS and MDM solutions. Linux CLI administration. Why Join Our Client: Competitive Salary: £35,000.00 £39,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans Employee Benefits: Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on / around your birthday Company events Discounts and free food options Free on-site parking Fun Culture regular team events, from Go-Karting and Escape Rooms to social dinners Supplemental Information Work Schedule: 8:30am 5pm, Monday to Friday Location Requirements: Ability to commute to Melton Mowbray, LE13 0RQ Education: GCSE or equivalent required Licence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send our client your CV they look forward to meeting you!
Mar 28, 2026
Full time
IT Project Delivery Engineer Melton Mowbray £35,000 £39,000 per annum Our client is excited to be growing their team by offering an additional role as an IT Project Delivery Engineer based in Leicestershire. You ll join a friendly and likeminded team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future of IT services. Main responsibilities for the IT Project Delivery Engineer: Perform planning, implementation and management of IT Projects ranging from server deployments, on premises to Microsoft 365 cloud Migrations, phone system deployments and new network installations. Provide escalated end user technical support and assistance both remotely and on-site when required. Configure and support Microsoft 365, Intune, Entra ID, Windows Server and Active Directory Installation, configuration and maintenance of hardware like PC s, Servers, and networking equipment. Educate clients and internal teams on best practices. Record all activities within a PSA and Ticketing system. Develop and maintain existing relationships with a handful of clients. Serve as an escalation point for 1st and 2nd line support escalations. Work with clients to understand their objectives and challenges and proposing solutions. Keep up to date with the latest vendor technologies and best practices. The successful candidate for the role will: Have at least 3 years professional experience within a Managed Services IT environment. Have a wide range of networking knowledge including IP addressing, VLANs, routing and VPN administration. Possess an enthusiastic can-do attitude and be able to independently approach an unfamiliar problem logically, before escalating to other team members with a coherent diagnosis. Have a high degree of people skills and technical competence, with a strong learning aptitude and a confident ability to logically diagnose problems. Have an excellent work ethic with the ability to manage and prioritise your own working time. Be approachable, intelligent, able to remain calm under pressure and have good verbal and written communication skills. Have a general understanding of DNS, telephony systems, and website / email hosting. Be willing to undertake some out of hours work in maintaining client infrastructure where absolutely required. Hold a full UK Driving Licence. Essential Experience: A wide variety of experience resolving and diagnosing Windows issues. Strong familiarity with Microsoft 365 services (examples include Exchange, Intune, Entra ID and SharePoint). Experience administering Microsoft Windows Server as well as Active Directory and Group Policy knowledge. Preferable (but not essential) experience: Webhosting technologies (cPanel / WHM, MySQL). Experience supporting MacOS and MDM solutions. Linux CLI administration. Why Join Our Client: Competitive Salary: £35,000.00 £39,000.00 per year Personal Growth: Vendor-based certified training and progressive development plans Employee Benefits: Included Private healthcare coverage Employer pension contribution 28 days annual leave including bank holidays +1 extra day of annual leave on / around your birthday Company events Discounts and free food options Free on-site parking Fun Culture regular team events, from Go-Karting and Escape Rooms to social dinners Supplemental Information Work Schedule: 8:30am 5pm, Monday to Friday Location Requirements: Ability to commute to Melton Mowbray, LE13 0RQ Education: GCSE or equivalent required Licence: Full UK Driving Licence required So, if you think you have what it takes to be involved in a very diverse IT company, where no two days are ever the same, please send our client your CV they look forward to meeting you!
We are seeking an experienced 3 line IT Engineer to join a well-established MSP on a full time, permanent basis. The Service Desk Team are responsible for delivering a high level of support to clients, covering a wide variety of packages and platforms. As the Service Desk Engineer, you will be responsible for: Manage and assist with IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Provide 2nd and 3rd line technical support to clients and staff. Act as an escalation point for customers and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT SaaS infrastructure and security systems. Be available for ticket escalation and resolution. Resolve complex hardware/software tickets. The successful Service Desk Engineer will have the following related skills / experience: IT MSP Experience Essential Full clean driving license Ability to work in a corporate environment Experienced level 3 engineer M365 - including complex issues Laptop build Server 2016/2019 etc Group policy, AD, DNS Wireless and Network Management
Mar 28, 2026
Full time
We are seeking an experienced 3 line IT Engineer to join a well-established MSP on a full time, permanent basis. The Service Desk Team are responsible for delivering a high level of support to clients, covering a wide variety of packages and platforms. As the Service Desk Engineer, you will be responsible for: Manage and assist with IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Provide 2nd and 3rd line technical support to clients and staff. Act as an escalation point for customers and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply knowledge and experience with IT SaaS infrastructure and security systems. Be available for ticket escalation and resolution. Resolve complex hardware/software tickets. The successful Service Desk Engineer will have the following related skills / experience: IT MSP Experience Essential Full clean driving license Ability to work in a corporate environment Experienced level 3 engineer M365 - including complex issues Laptop build Server 2016/2019 etc Group policy, AD, DNS Wireless and Network Management
Do you thrive on solving problems in fast-moving environments? Do you enjoy digging into technical challenges and finding simple, smart solutions? Do you want a role where no two days are ever the same? Here at GXO, we are recruiting Technical Helpdesk Support as part of our Lifetime Services Helpdesk team. You'll be at the heart of keeping our clients' automated warehouse solutions running smoothly. You'll provide first-class technical support across software systems, work closely with cross-functional teams, and help ensure our customers receive fast, accurate, and professional resolutions. This is a full-time permanent position. You'll be working rotating shifts of 05:30 to 14:00, 13:30 to 22:00, 21:30 to 06:00 with 24/7 on-call coverage built into the rota and an overlap for smooth handovers. However, some flexibility is required, this is logistics after all! Pay, benefits and more: We're looking to offer a salary of up to £32,000 , depending on experience and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme and private medical cover. What you'll do on a typical day: Providing 2nd-3rd line support for system-related issues, investigating incidents and delivering fixes within SLA Triaging tickets, updating information, and escalating to relevant teams where needed Communicating with customers through phone, email, and support software to deliver clear updates and technical insight Running system monitoring tools, analysing data, and reporting findings Taking ownership of technical problems, applying logic and creativity to keep systems performing at their best What you need to succeed at GXO: Experience in a Technical Support or 2nd line support environment, ideally using ticketing systems Knowledge of SQL, cloud hosting technologies (e.g., Azure), and confidence with WMS/WCS or similar systems Strong communication skills, able to explain complex issues clearly to non-technical audiences A proactive, analytical mindset with high attention to detail and a drive to learn, progress and take ownership A full UK driving licence and willingness to travel, including potential overnight stays when required We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
Mar 28, 2026
Full time
Do you thrive on solving problems in fast-moving environments? Do you enjoy digging into technical challenges and finding simple, smart solutions? Do you want a role where no two days are ever the same? Here at GXO, we are recruiting Technical Helpdesk Support as part of our Lifetime Services Helpdesk team. You'll be at the heart of keeping our clients' automated warehouse solutions running smoothly. You'll provide first-class technical support across software systems, work closely with cross-functional teams, and help ensure our customers receive fast, accurate, and professional resolutions. This is a full-time permanent position. You'll be working rotating shifts of 05:30 to 14:00, 13:30 to 22:00, 21:30 to 06:00 with 24/7 on-call coverage built into the rota and an overlap for smooth handovers. However, some flexibility is required, this is logistics after all! Pay, benefits and more: We're looking to offer a salary of up to £32,000 , depending on experience and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme and private medical cover. What you'll do on a typical day: Providing 2nd-3rd line support for system-related issues, investigating incidents and delivering fixes within SLA Triaging tickets, updating information, and escalating to relevant teams where needed Communicating with customers through phone, email, and support software to deliver clear updates and technical insight Running system monitoring tools, analysing data, and reporting findings Taking ownership of technical problems, applying logic and creativity to keep systems performing at their best What you need to succeed at GXO: Experience in a Technical Support or 2nd line support environment, ideally using ticketing systems Knowledge of SQL, cloud hosting technologies (e.g., Azure), and confidence with WMS/WCS or similar systems Strong communication skills, able to explain complex issues clearly to non-technical audiences A proactive, analytical mindset with high attention to detail and a drive to learn, progress and take ownership A full UK driving licence and willingness to travel, including potential overnight stays when required We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
IT Support Analyst - Financial Services. Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This is a client-side role, providing critical technical support and contributing to the smooth operation of the company's IT infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server, networking, and endpoint environments. Collaborate with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly with internal stakeholders. Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience 1-2+ years' experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft 365, Intune, and Azure AD. Solid understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals - VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to travel to company sites if required. Desirable Experience with ITSM, RMM, or PSA tools. Understanding of Cyber Essentials, ISO 27001, and IT security best practices. Relevant certifications such as CompTIA Network+, Microsoft 365 Fundamentals, or equivalent. The Ideal Candidate Technically strong and pragmatic, with a problem-solving mindset. Calm, methodical, and dependable under pressure. Confident communicating directly with employees at all levels. Proactive, organised, and able to manage workload independently. A team player with a positive attitude and genuine interest in technology. The Package Competitive salary and benefits package. Opportunities for ongoing training and professional development. Clear career progression within a supportive IT team. Apply Now If you are an experienced IT Support Analyst looking to work directly for a respected financial company and make a tangible impact, we would love to hear from you. IT Support Analyst - Financial Services.
Mar 27, 2026
Full time
IT Support Analyst - Financial Services. Our client, a well-established financial company, is seeking an experienced IT Support Analyst to join their internal IT team. This is a client-side role, providing critical technical support and contributing to the smooth operation of the company's IT infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server, networking, and endpoint environments. Collaborate with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly with internal stakeholders. Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience 1-2+ years' experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft 365, Intune, and Azure AD. Solid understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals - VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to travel to company sites if required. Desirable Experience with ITSM, RMM, or PSA tools. Understanding of Cyber Essentials, ISO 27001, and IT security best practices. Relevant certifications such as CompTIA Network+, Microsoft 365 Fundamentals, or equivalent. The Ideal Candidate Technically strong and pragmatic, with a problem-solving mindset. Calm, methodical, and dependable under pressure. Confident communicating directly with employees at all levels. Proactive, organised, and able to manage workload independently. A team player with a positive attitude and genuine interest in technology. The Package Competitive salary and benefits package. Opportunities for ongoing training and professional development. Clear career progression within a supportive IT team. Apply Now If you are an experienced IT Support Analyst looking to work directly for a respected financial company and make a tangible impact, we would love to hear from you. IT Support Analyst - Financial Services.
IT Systems Engineer Banking / Financial Services London (Hybrid - 3 days in office) Up to £50,000 + Bonus + Benefits A well-established London-based bank is seeking an IT Systems Engineer to join its close-knit internal technology team. This is an excellent opportunity for a hands-on IT professional who enjoys working across infrastructure, support, and projects . You'll play a key role in maintaining and improving core systems while providing high-quality internal support. The Role Delivering 1st, 2nd and some 3rd line support across infrastructure and systems Supporting core banking and business applications Monitoring network performance and troubleshooting issues Managing backups and restores Supporting network and system upgrades Contributing to IT projects and continuous improvement initiatives Assisting with security controls and compliance in a regulated environment About You To be considered, you will have: Strong experience in desktop and end-user support Solid knowledge of Active Directory, Domain Controllers and Group Policy Experience supporting business or financial applications Strong Microsoft Office / M365 support skills Windows Server administration experience Exposure to cyber security principles, endpoint protection, and security policy implementation
Mar 27, 2026
Full time
IT Systems Engineer Banking / Financial Services London (Hybrid - 3 days in office) Up to £50,000 + Bonus + Benefits A well-established London-based bank is seeking an IT Systems Engineer to join its close-knit internal technology team. This is an excellent opportunity for a hands-on IT professional who enjoys working across infrastructure, support, and projects . You'll play a key role in maintaining and improving core systems while providing high-quality internal support. The Role Delivering 1st, 2nd and some 3rd line support across infrastructure and systems Supporting core banking and business applications Monitoring network performance and troubleshooting issues Managing backups and restores Supporting network and system upgrades Contributing to IT projects and continuous improvement initiatives Assisting with security controls and compliance in a regulated environment About You To be considered, you will have: Strong experience in desktop and end-user support Solid knowledge of Active Directory, Domain Controllers and Group Policy Experience supporting business or financial applications Strong Microsoft Office / M365 support skills Windows Server administration experience Exposure to cyber security principles, endpoint protection, and security policy implementation
Role Summary: Job Title: IT Support Engineer - 2nd & 3rd Line Support Engineer Job Type: Permanent Pay: Up to £60,000 + Benefits & Bonus Location: Cheltenham (5 days on site) Security Clearance: Must be a Sole UK National (Eligible for DV Clearance) About the client: Imagine being at the absolute vanguard of digital evolution, working for a consultancy that doesn't just navigate the future-they build it. Our client is a powerhouse in digital transformation, technical consultancy, and complex system integration, renowned for solving the "unsolvable" for the UK's most critical sectors. They operate as an elite engineering hub where mission-critical projects meet cutting-edge innovation. With a culture rooted in agility and excellence, they provide the backbone for high-stakes environments, ensuring that the technology protecting and powering the nation is always ten steps ahead. If you want to work where your input directly impacts national-scale infrastructure within a high-calibre, collaborative team, this is the place. About the job: This is a pivotal role for an aspiring engineer to bridge the gap between core support and high-level infrastructure engineering. You will be embedded within a high-security environment, taking ownership of a modern Microsoft ecosystem. This isn't just about fixing tickets; it's about managing a sophisticated tech stack involving Azure, Intune, and advanced security tooling. You will be the go-to person for troubleshooting desktop environments while simultaneously driving automation through PowerShell. It is a rare opportunity to be fully sponsored for Developed Vetting (DV) clearance while working alongside industry experts who are committed to your technical growth and certification path. Key Responsibilities: Lead the administration of Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and Entra ID. Manage Azure fundamentals, overseeing virtual machines, networking, storage, and resource management. Drive endpoint management and security using Microsoft Intune and Defender. Ensure robust security and compliance through Purview and Conditional Access policies. Utilise PowerShell scripting to automate routine administrative tasks and improve system efficiency. Provide expert first and second-line support, troubleshooting complex desktop and networking issues (DNS, DHCP, TCP/IP, VPN). Key Skills: Microsoft 365, Exchange Online, SharePoint, Teams, Entra ID, Azure, Intune, Microsoft Defender, Purview, Conditional Access, PowerShell, DNS, DHCP, TCP/IP, VPN, Desktop Troubleshooting, NSD. How to apply: Please either apply through this advert or emailing me directly via . For further information please call me: . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Mar 27, 2026
Full time
Role Summary: Job Title: IT Support Engineer - 2nd & 3rd Line Support Engineer Job Type: Permanent Pay: Up to £60,000 + Benefits & Bonus Location: Cheltenham (5 days on site) Security Clearance: Must be a Sole UK National (Eligible for DV Clearance) About the client: Imagine being at the absolute vanguard of digital evolution, working for a consultancy that doesn't just navigate the future-they build it. Our client is a powerhouse in digital transformation, technical consultancy, and complex system integration, renowned for solving the "unsolvable" for the UK's most critical sectors. They operate as an elite engineering hub where mission-critical projects meet cutting-edge innovation. With a culture rooted in agility and excellence, they provide the backbone for high-stakes environments, ensuring that the technology protecting and powering the nation is always ten steps ahead. If you want to work where your input directly impacts national-scale infrastructure within a high-calibre, collaborative team, this is the place. About the job: This is a pivotal role for an aspiring engineer to bridge the gap between core support and high-level infrastructure engineering. You will be embedded within a high-security environment, taking ownership of a modern Microsoft ecosystem. This isn't just about fixing tickets; it's about managing a sophisticated tech stack involving Azure, Intune, and advanced security tooling. You will be the go-to person for troubleshooting desktop environments while simultaneously driving automation through PowerShell. It is a rare opportunity to be fully sponsored for Developed Vetting (DV) clearance while working alongside industry experts who are committed to your technical growth and certification path. Key Responsibilities: Lead the administration of Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and Entra ID. Manage Azure fundamentals, overseeing virtual machines, networking, storage, and resource management. Drive endpoint management and security using Microsoft Intune and Defender. Ensure robust security and compliance through Purview and Conditional Access policies. Utilise PowerShell scripting to automate routine administrative tasks and improve system efficiency. Provide expert first and second-line support, troubleshooting complex desktop and networking issues (DNS, DHCP, TCP/IP, VPN). Key Skills: Microsoft 365, Exchange Online, SharePoint, Teams, Entra ID, Azure, Intune, Microsoft Defender, Purview, Conditional Access, PowerShell, DNS, DHCP, TCP/IP, VPN, Desktop Troubleshooting, NSD. How to apply: Please either apply through this advert or emailing me directly via . For further information please call me: . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
IT Infrastructure Engineer Eastbourne Fully Onsite Up to £45,000 DOE We're looking for a talented IT Infrastructure Engineer with strong Azure skills to join a growing tech business in Eastbourne. You'll support and improve real-time services and web application management systems in a fully onsite role. Key Responsibilities Provide technical support across core systems and infrastructure Troubleshoot complex issues in an Azure-centric environment Maintain, monitor and optimise SQL Server databases Support real-time services and web application management platforms Participate in an on-call rota (1 in 3 weeks) for out-of-hours support Requirements 3+ years in 2nd/3rd line IT support Strong hands-on experience with Microsoft Azure (IaaS/PaaS, monitoring, configuration) Proven SQL Server administration and troubleshooting skills Good general infrastructure knowledge and solid problem-solving ability Clear communication and ability to work closely with internal teams If you're an Azure-focused IT Support Engineer looking for a hands-on onsite role, apply now with your CV. Please note: Our client cannot offer sponsorship - you must have the right to work in the UK.
Mar 27, 2026
Full time
IT Infrastructure Engineer Eastbourne Fully Onsite Up to £45,000 DOE We're looking for a talented IT Infrastructure Engineer with strong Azure skills to join a growing tech business in Eastbourne. You'll support and improve real-time services and web application management systems in a fully onsite role. Key Responsibilities Provide technical support across core systems and infrastructure Troubleshoot complex issues in an Azure-centric environment Maintain, monitor and optimise SQL Server databases Support real-time services and web application management platforms Participate in an on-call rota (1 in 3 weeks) for out-of-hours support Requirements 3+ years in 2nd/3rd line IT support Strong hands-on experience with Microsoft Azure (IaaS/PaaS, monitoring, configuration) Proven SQL Server administration and troubleshooting skills Good general infrastructure knowledge and solid problem-solving ability Clear communication and ability to work closely with internal teams If you're an Azure-focused IT Support Engineer looking for a hands-on onsite role, apply now with your CV. Please note: Our client cannot offer sponsorship - you must have the right to work in the UK.
IT Support Engineer - Brighton IT Support Engineer with strong experience in a 1st / 2nd line IT helpdesk or support role is required by a leading company in Brighton In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support serv click apply for full job details
Mar 27, 2026
Full time
IT Support Engineer - Brighton IT Support Engineer with strong experience in a 1st / 2nd line IT helpdesk or support role is required by a leading company in Brighton In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support serv click apply for full job details
Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner click apply for full job details
Mar 27, 2026
Full time
Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner click apply for full job details
Kick-start your IT career with a hands-on role supporting our infrastructure and cybersecurity operations. Youll help manage servers, networks, cloud services, and security tools while providing 1st/2nd line support to our customers. What Youll Do Support and troubleshoot servers, networks, VMware, Azure, and security systems Handle incidents via phone, email, and our ticketing system Manage pat click apply for full job details
Mar 27, 2026
Full time
Kick-start your IT career with a hands-on role supporting our infrastructure and cybersecurity operations. Youll help manage servers, networks, cloud services, and security tools while providing 1st/2nd line support to our customers. What Youll Do Support and troubleshoot servers, networks, VMware, Azure, and security systems Handle incidents via phone, email, and our ticketing system Manage pat click apply for full job details
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. Do you love bringing people together, organising engaging content and helping networks to grow? Through delivery of an engaging content programme and opportunities to connect and collaborate, this role enables the engineering and STEM outreach community to share practice and improve collective impact, and inspire more young people into engineering and technology careers. About the role The Network Engagement Officer supports The Tomorrow's Engineers Code (or The Code, as we often call it) community. The Code community is a network of 400+ organisations committed to inspiring more young people into engineering and technology careers through STEM (science, technology, engineering and maths) outreach. The Code brings together organisations of all types and sizes to share ideas, learn from each other, and collaborate to collectively improve the impact of our STEM outreach. We do this by providing them with practical resources, events, regular communications and a supportive LinkedIn group. The Network Engagement Officer works with the Senior Code Manager to grow, engage and support Code community members (we call them Signatories). The Network Engagement Officer is responsible for growing the community through recruiting and onboarding new members and ensuring high levels of engagement across the diversity of the community through writing and scheduling regular communications to them via email and LinkedIn and delivering an engaging content series to help them collectively improve their outreach, as well as tracking their participation across activity. The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve frequent / may involve some travel in the UK (amend as required). We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 40% in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team. Further details of the role can be found in the job description and person specification. About EngineeringUK Our purpose is to drive change so more young people choose engineering and technology careers. Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero. Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology. In the UK, we don't have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. We guided by a series of values that we apply to all our activity: We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard We are collaborative . We listen, share and work in partnership to achieve our vision We are curious and keen to learn. We challenge ourselves and others to innovate and experiment We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals. About you Essential Skills / Competencies Able to communicate clearly, concisely and professionally across email, website content, LinkedIn and written documents. Skilled in planning, scheduling and delivering online events, campaigns or community activities end to end. Able to facilitate conversations and discussions between diverse stakeholder groups, both in person and online. Strong team player and able to build positive, professional relationships with a wide range of colleagues and external stakeholders at all levels. An interest in equity, diversity and inclusion and STEM Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion. Level of experience: Experience planning, writing and editing high quality content such as newsletters, web pages, case studies, social posts and webinar scripts. Experience scheduling and organising online events and content Experience of managing or working with a network or community online, encouraging participation and discussion Experience of relationship building with multiple stakeholders of all levels, both internal and external EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment. We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share. Applying for this role Applications If you would like to request to submit your application in an alternative format to support accessibility, please let us know. We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated. The deadline for applications is 10:00 am on 30 March 2026. Interviews Applications will be assessed against the requirements for the post as set out in the job description and in the 'about you' section above. We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. We aim to notify candidates who have been shortlisted on 2nd April If you have not heard from us after this date, please assume that you have not been successful. First interviews will be held week commencing 6 April 2026. What can we offer you? Competitive salary 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week Competitive pension (10% employer contribution) Annual bonus opportunity Flexible working A vibrant office with terrace overlooking the Thames embankment and Tower Bridge Employee Assistance Programme Life Insurance (4 x salary) Cycle to Work Scheme Long term illness/incapacity insurance cover (permanent health insurance or PHI) Annual private health check for employees Discounted gym membership Yearly flu vaccination
Mar 27, 2026
Seasonal
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability. Do you love bringing people together, organising engaging content and helping networks to grow? Through delivery of an engaging content programme and opportunities to connect and collaborate, this role enables the engineering and STEM outreach community to share practice and improve collective impact, and inspire more young people into engineering and technology careers. About the role The Network Engagement Officer supports The Tomorrow's Engineers Code (or The Code, as we often call it) community. The Code community is a network of 400+ organisations committed to inspiring more young people into engineering and technology careers through STEM (science, technology, engineering and maths) outreach. The Code brings together organisations of all types and sizes to share ideas, learn from each other, and collaborate to collectively improve the impact of our STEM outreach. We do this by providing them with practical resources, events, regular communications and a supportive LinkedIn group. The Network Engagement Officer works with the Senior Code Manager to grow, engage and support Code community members (we call them Signatories). The Network Engagement Officer is responsible for growing the community through recruiting and onboarding new members and ensuring high levels of engagement across the diversity of the community through writing and scheduling regular communications to them via email and LinkedIn and delivering an engaging content series to help them collectively improve their outreach, as well as tracking their participation across activity. The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve frequent / may involve some travel in the UK (amend as required). We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 40% in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team. Further details of the role can be found in the job description and person specification. About EngineeringUK Our purpose is to drive change so more young people choose engineering and technology careers. Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero. Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology. In the UK, we don't have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing. We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability. We guided by a series of values that we apply to all our activity: We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard We are collaborative . We listen, share and work in partnership to achieve our vision We are curious and keen to learn. We challenge ourselves and others to innovate and experiment We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals. About you Essential Skills / Competencies Able to communicate clearly, concisely and professionally across email, website content, LinkedIn and written documents. Skilled in planning, scheduling and delivering online events, campaigns or community activities end to end. Able to facilitate conversations and discussions between diverse stakeholder groups, both in person and online. Strong team player and able to build positive, professional relationships with a wide range of colleagues and external stakeholders at all levels. An interest in equity, diversity and inclusion and STEM Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion. Level of experience: Experience planning, writing and editing high quality content such as newsletters, web pages, case studies, social posts and webinar scripts. Experience scheduling and organising online events and content Experience of managing or working with a network or community online, encouraging participation and discussion Experience of relationship building with multiple stakeholders of all levels, both internal and external EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong. This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment. We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences. Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics. We are an equal opportunities employer and are open to flexible working, including job share. Applying for this role Applications If you would like to request to submit your application in an alternative format to support accessibility, please let us know. We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated. The deadline for applications is 10:00 am on 30 March 2026. Interviews Applications will be assessed against the requirements for the post as set out in the job description and in the 'about you' section above. We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form. We aim to notify candidates who have been shortlisted on 2nd April If you have not heard from us after this date, please assume that you have not been successful. First interviews will be held week commencing 6 April 2026. What can we offer you? Competitive salary 28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week Competitive pension (10% employer contribution) Annual bonus opportunity Flexible working A vibrant office with terrace overlooking the Thames embankment and Tower Bridge Employee Assistance Programme Life Insurance (4 x salary) Cycle to Work Scheme Long term illness/incapacity insurance cover (permanent health insurance or PHI) Annual private health check for employees Discounted gym membership Yearly flu vaccination
We are seeking an experienced, capable and dedicated 2 nd & 3 rd line support engineer to join our team in Bath on a full-time basis. This is an exciting role for the right candidate to make a positive impact and grow with us while working on our service desk. This means that you would be spending some of the working day helping users remotely, over the phone and from time to time in person at our clients o click apply for full job details
Mar 27, 2026
Full time
We are seeking an experienced, capable and dedicated 2 nd & 3 rd line support engineer to join our team in Bath on a full-time basis. This is an exciting role for the right candidate to make a positive impact and grow with us while working on our service desk. This means that you would be spending some of the working day helping users remotely, over the phone and from time to time in person at our clients o click apply for full job details
