388 jobs found

Organisation: Defence Equipment & Support Salary:£46,400 per annum (plus generous benefits) Grade: Professional II Working Pattern: Full time, Part time, Flexible Working Contract Type: Permanent At Defence Equipment & Support (DE&S), we supply and maintain vital equipment and services for the Royal Navy, British Army and Royal Air Force. Together, we deliver a vast range of essential defence programmes, and strive for what's next. Because it helps keep our military at the top of their game and our nation safe - for today, and tomorrow. We offer 25+ days' holiday, flexible and hybrid working, enhanced parental leave schemes, shopping discounts, and an exceptional employer pension contribution of 28.97%, to help make work work for you. For security reasons this role is open to sole UK nationals only. A 'sole UK national' refers to an individual who holds citizenship solely in the UK, without dual citizenship or nationality from another country. We're unable to offer visa sponsorship. This role requires you to have lived in the UK for the last 5 years and obtain Security Check (SC) security clearance. Clearance must be obtained without any caveats that prevent you from carrying out the role you've been recruited for. If it isn't obtained, or is obtained but with caveats that prevent you from carrying out the role, any conditional offer made to you will be withdrawn. Obtaining SC security clearance can be a lengthy process, and we reserve the right to withdraw any conditional offer made if the necessary security clearance isn't obtained within 12 months. Job description This role sits within a dedicated Skill Group alongside other engineers working within the technical discipline of Aeronautical and Aerospace Engineering. You will be using your knowledge and experience in providing advice and managing elements of equipment support and acquisition. The skills group supports a wide range of complex equipment from traditional fixed and rotary wing aircraft, through to Uncrewed Air Systems (UAS). This task is within the Typhoon Delivery Team, focussed on Aerospace Ground Equipment (AGE). In this role, you will provide advice on enterprise-wide AGE matters and act as a focal point for UK Typhoon AGE. Prior experience of Typhoon and military air systems integrated elements, such as avionics, in-service support and pan aircraft systems is desirable. We champion flexible ways of working. Regular in-person attendance is required (this is expected to be approximately 60% of your working week) to promote the benefits of face-to-face collaboration alongside flexibility of hours to support work-life balance and business need. Initially, you may be expected to attend more frequently to familiarise yourselves with the site, the team, and your role. There will also be the opportunity for travel to other sites and contractor across the UK. This position is advertised at 37 hours per week. This job is open for all working patterns but please note part time will only be considered if full time cover can be achieved. What you'll be doing Technical Data - Authorise technical data input and changes to support the management and maturity of engineering documentation, focusing on successful technical outcomes. Legislation/Policy - Working in a highly regulated area, using Military Aviation Authority (MAA) regulatory publications. Educate others with relevant legislation, regulation, policy, processes, and standards to deliver technical documentation for an aeronautical or aerospace system. This includes the essential relation to quality, safety, security, and sustainability, of the system, and the interoperability with other sub-systems. Risk - Identify and analyse technical hazards/project impacts then contribute to the identification and evaluation of risk reduction measures, ensuring that these are adequately documented and managed. Personal Development - Own your career progression and professionalisation. This includes engaging with your People Coach, maintaining membership and registration level, with a relevant Professional body, keeping an up-to-date career development plan, conducting relevant learning and development in timely fashion, and keeping current with modern engineering technologies. Stakeholder Management - Collaborate and manage integrations with other sub-system teams and specialists, over technical requirements, and design compromises, to maximise successful system implementation and delivery. Person specification To be successful with your application, you'll need to show that you meet the following essential criteria: Have wide ranging depth and breadth experience of providing technical advice and delivery of successful aeronautical or aerospace engineering outcomes; and Demonstrate aeronautical or aerospace experience of providing technical advice and leading the delivery of successful engineering outcomes; and As a minimum be professionally registered as: Incorporated Engineer IEng (or above) or equivalent experience. If IEng (or above) not held, IEng(or above) to be achieved within 12 months of joining permanently. In addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview: Core Behaviour 1: Making Effective Decisions CSBC 3 Core Behaviour 2: Delivering at Pace CSBC 3 Technical Competence 1: ECF_01 Suitable Systems and Systems Thinking Practitioner ECF 1.1 Suitable Systems Policy and Principles Technical Competence 2: ECF_03 Supportable Technical Solutions Practitioner ECF 3.2 - Technical Problem Solving Offered benefits 25 days' annual leave +1 day a year up to 30 days, 8 bank holidays and a day off for the King's birthday Market-leading average employer pension contribution of 28.97% Annual performance-based bonus and recognition awards Access to specialist training and funded qualifications Support for progression Huge range of discounts Volunteering days Enhanced parental leave schemes Improving innovation and enriching our culture, diversity of thought is vital to our success. So whether you're looking for a new opportunity, a next step, or a helping hand as you return from a career break, bring your experiences and help deliver for the defence of tomorrow. Here you'll find a supportive, family-friendly organisation to be a part of - and if you need any assistance with your application, just let us know. Further Information Civil Service Recruitment Principles: Recruitment Principles - Civil Service Commission Candidate Information Pack: Terms and Conditions: Civil Service Code: The Code - Civil Service Commission Any personal data that you provide during the Recruitment process will be treated in accordance with the MOD Privacy Notice which can be accessed here. Disability Confident Please note as a Disability Confident Leader we want to ensure you receive any reasonable adjustments that you need throughout the recruitment process. If you do require any reasonable adjustments, you can let us know on your online application under the section 'Please indicate and give details of any reasonable adjustments you may require during the recruitment process.' Conflicts of Interest The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. Selection Process Details Your application will go through the following stages of assessment: Pre-sift - We will check that you meet any essential or eligibility criteria that are listed in the Person Specification section of this advert. On your CV, please clearly show how you meet the essential criteria. Sift - Your CV will be assessed against the following categories, using a simple numerical scoring system: Key Achievements; Relevant Experience; Applied Knowledge and Skills. Please follow our guidance on CV writing for best chance of success. Interview - If you're invited to interview, you'll be assessed against the Sift categories listed above, as well as the Technical Competences and Behaviours listed in the Person Specification section of this advert. Please Note: In the event of a tied score at interview, the Order of Merit will be distinguished based on the ranking of the assessed behaviours and competencies below: 1st: Core Behaviour 1 2nd: Core Behaviour 2 3rd: Technical Competencies 4th: CV Review In the event of a further tie using the method above, we reserve the right to utilise the Lead criterion, and/or and additional assessment. Feedback will only be provided if you attend an interview. If you feel that your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance you should contact department via email: . click apply for full job details

Technical Support Engineer / Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton Onsite Up to £32,000 Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical skills across a wide range of technologies. The work is hands-on, customer facing, and varied click apply for full job details

Job Title: Principal Product Safety Engineer Location: Frimley, Weymouth, Bristol, Portsmouth, Barrow-in-Furness, Devonport, Plymouth or Brough, dependant on role and your personal circumstances. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable, depending on experience What you'll be doing: Providing advice on product safety matters to project and engineering managers delivering the programmes and ensuring the safety considerations (DEF STAN 0055/0056) are correctly considered and implemented Engaging with third parties, to review and gather supporting safety case evidence Developing safety arguments, both physical and functional, using appropriate safety analysis methods e.g. (FHA/STPA/FMEA/FTA) producing and updating safety case and safety management documentation using appropriate regulations and standards Line managing other safety practitioners Applying ALARP principles Your skills and experiences: Essential: Safety engineering processes, practices and tools Clear understanding of safety engineering & assurance principals Experience and qualified engineers from other disciplines who display the correct behaviours and have an understanding of safety engineering, will actively be considered for this role Desirable: Good communication skills and ability to interact and manage stakeholders Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Combat Systems Safety Team Working closely with several engineers and technical specialists on both In-Service and In-Build Combat Systems, you will have the opportunity to work on developing safety arguments. This will include developing an understanding of new technologies and sensor systems used to support the safety arguments. We welcome people with experience of the military, defence and maritime industries, who can use their knowledge and learning to help us ensure that we provide the best products into submarines. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Cloud Engineer - £46,500 Central London, Hybrid A well established not for profit organisation based in Central London are looking for a seasoned IT Support Engineer (Cloud) or Systems Administrator with strong 2 nd and 3 rd line skills to join their IT team. Reporting to the Head of IT, you will provide technical support to all staff working across cloud systems security and automation, licencing, and virtual networks and will also get involved in project work. Key responsibilities of this Systems Admin role will include: Serve as the technical lead for managing and optimising Microsoft Azure and M365 environments, including licensing, tenancy health, and virtual networks. Perform advanced daily system monitoring, verifying the integrity and availability of all hardware, server resources, and key processes. Utilise PowerShell/Automation tools to develop, implement, and maintain system automation and configuration management scripts. Virtual Environment Management: Oversee the administration and lifecycle management of Microsoft Servers and Virtual Machines (VMs), adhering to best-practice principles for cloud architecture and capacity planning. Security Controls Management: Operate and manage all relevant security control tools (e.g., XDR systems, MS Defender/Intune) to ensure robust cyber security, actively reducing risk to corporate assets and ensuring adherence to internal security policies. Advanced 2nd/3rd Line Support: Provide expert-level technical support for complex hardware, software, and networking issues for staff globally (including Windows 11/365, macOS, and mobile devices). Deliver IT support to the business in line with agreed Service Level Agreements (SLAs), focusing on efficient resolution and high user satisfaction. Technical Project Lead: Assist with the planning, design, and implementation of innovative solutions through IT projects (e.g., major system upgrades, cloud migrations, security enhancements). The ideal candidate will be highly technical, proactive, and customer-focused engineer with a track record of owning and improving complex cloud environments. You will have gained previous experience supporting the following technologies: Microsoft Azure IaaS/PaaS (Virtual Networks, Virtual Machines, Storage). Microsoft 365 administration (Exchange Online, SharePoint Online, Teams). Identity & Access Management: MS Entra ID (user provisioning, conditional access, MFA). Endpoint Management: MS Intune/Endpoint Manager (device management, autopilot, compliance policies). Networking: Strong understanding of core networking principles (DNS, DHCP, TCP/IP, VPNs, Switches, Routers, Firewalls). Security Controls: Practical experience managing and tuning third-party security tools, such as XDR/EDR systems. The salary on offer for this role is up to £46,500 plus benefits. >

Job Title: 2nd Line IT Support Engineer - MSP Location: Sheffield (office based, with occasional client visits) Salary: £26,000 to £30,000 depending on experience Hours: Monday to Friday, 9.00am to 5.30pm Contract: Full-time, permanent If you're working in an MSP and enjoy getting stuck into technical issues properly, this role offers the chance to step into a solid 2nd line position with real res click apply for full job details

Opportunity: Apprentice Workshop Engineer Location: Wellingborough, Northamptonshire. Contract: 4 Year Apprenticeship Salary: £16,640 in Year 1, salary will increase on a yearly basis providing all targets are achieved The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. Our 4-year Apprentice Engineer training programme offers you the chance to become a fully qualified Lift Truck and Powered Access engineering Technician. As part of the team, Briggs Equipment Engineers diagnose faults, carry out servicing, and repair mechanical, electrical, and hydraulic systems across a diverse and expanding range of Materials Handling Equipment. What will you be doing as an Engineer Apprentice: Years 1 to 3 you will complete the 3-year apprenticeship qualification: Lift Truck and Powered Access Engineering Technician standard. You will gain on-the job experience, starting with shadowing your mentor and other Engineers, progressing to performing tasks under supervision, then alongside qualified Engineers where your work will be checked and signed off. Year 4 is an 'Improver' year, where once you have achieved your apprenticeship qualification you will gain independent on-the-job practical experience, and undertake further internal training, to make the transition to become a fully qualified Engineer upon successful completion of the programme. Work will be carried out on customer's premises and at Briggs Equipment Group workshop locations within your specified region. Upon successful completion of the 4-year programme and subject to satisfactory performance, you will be considered for a permanent contract as a fully qualified Engineer with starting salary expectations c.£30k+ dependent on location. We encourage internal progression, and Briggs' colleagues in roles including Regional Engineering Director, Regional Engineering Business Manager, Engineering Manager, Technical Trainer and Master Technician, all started their careers as apprentices. What skills and personal qualities you will need for this role: Enthusiasm for all aspects of engineering, including mechanical, electrical, hydraulic - i.e., hobbies related to maintenance/repair, work or voluntary experience, topics studied at school/college Basic knowledge of the principles of health and safety Basic IT skills i.e., email, websites, text documents Ability to work independently on apprenticeship tasks, organise and prioritise workload, and deliver results within deadlines, even in high pressure situations. Clear, polite and professional, verbal and written communication skills, to work effectively with mentor, line manager, customers and other members of the Briggs' Equipment Group teams Understanding of the principles of good customer service Ability to follow instructions and problem solve Willingness to learn, adapt and a consistent positive attitude is key to success Comfortable working outdoors in inclement weather conditions Comfortable completing both manual labour and administrative tasks. Please note: It is the responsibility of the apprentice to make their own way to and from their place of work. You must be available to attend assessment centre between 22nd March - 10th April 2026. What you can expect from us: Company uniform and PPE Brand new stocked toolbox Paid travel expenses for attending training Briggs Boost benefit scheme, offering discounts for purchases from high street stores In addition to your apprenticeship, you will receive extensive training through Briggs Academy and OEM partners, and the opportunity to attend an outward bound experience 25 days holiday + bank holiday Contributory pension scheme 3rd year Apprentices who have a valid full driving licence and successfully complete Briggs' driver training, may be eligible to be issued with a Company van (for field-based roles). Paycare medical reimbursement scheme & eye care vouchers upon successful completion of probation period What's next If you are interested in becoming an Engineer Apprentice with the Briggs Group, please click the apply now button and complete the short online application form. We expect to receive a high volume of applications for our apprentice programmes. If you have not heard from us by 9th February 2026, unfortunately your application has not been progressed to the next stage. Reasonable adjustments. The Briggs Equipment Group is fully committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Please let us know if you require any reasonable adjustments or support within the application process, or if you need any job information in a different format (like large print or braille), by contacting the Recruitment team at . If you may require any reasonable adjustments at the assessment centre and interview stages of the selection process, you will have an opportunity to discuss this with us when we invite you to the next stages of the process.

IT Engineer (e-commerce) Eastbourne 45,000 to 55,000 + Training + Progression + Company Benefits Are you an IT Engineer with Public Cloud platform experience, who wants to join an e-commerce business with state-of-the-art and exciting project pipeline? Do you want the chance to be part of an established and successful business that is quickly becoming the go to name in the e-commerce industry? On offer is the opportunity to join an established and growing business, has an enviable reputation in the e-commerce industry, growing your skills and knowledge, part of a close-knit team, where they look after their staff and allow for personal and career development. The ideal candidate is an IT Engineer with experience in Public Cloud platforms, particularly Microsoft Azure or AWS. The Role Systems Admin responsibilities Cloud Admin with Azure or AWS IT Support responsibilities Understanding of web security, accessibility and usability The Person Experience as an IT Engineer, Systems Admin or IT Support (2nd/3rd line) Full right to work in the UK Commutable to Eastbourne Reference Number : BBBH23406 Key words : IT, Azure, AWS, 2nd line, 3rd line, Cloud, e-commerce, Cloud Platforms, Cloud systems, Eastbourne If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

IT Infrastructure Engineer Up to 55,000 Oxfordshire My client is seeking a highly motivated and enthusiastic IT Infrastructure Engineer to join their IT team. You will be getting involved with project work alongside a bit of 2nd/3rd line IT support. This role is 5 days a week onsite. Responsibilities of the Infrastructure Engineer include: Project Work 2nd/3rd Line BAU Migrations Hardware Support MDM Rollouts Skills of the IT Infrastructure Engineer includes: Azure 365 Intune Networking Security Apply now below! If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Title: 2ndLine Engineer Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands-on support role. Youll work across internal systems and client environments, tackling a steady mix of technical issues and getting involved in day-to-day problem-solving click apply for full job details

Service Desk Engineer - Barnsley 35,000 - 40,000 PA IT team within a utilities organisation is seeking a motivated and detail-focused Service Desk Engineer to join them on a permanent basis. In this role, you will take ownership of recording, troubleshooting, and resolving a wide range of hardware and software issues. You will act as a key escalation point, providing technical guidance to 1st line support staff, collaborating with wider IT teams, and liaising with third-party suppliers to ensure a consistently high standard of service delivery across the business. Main Duties: Deliver technical assistance to VIPs and end users via phone, remote tools, email, and in-person support Manage and prioritise support requests through the IT service management platform (ServiceNow) Carry out on-site diagnostics and escalate complex issues where necessary to meet resolution targets Work closely with IT colleagues to support both 1st and 2nd line support functions Install, configure, update, and maintain hardware and software solutions Administer Active Directory and deploy applications using Endpoint Manager Provide support for SIP/VoIP telephony and video conferencing technologies Set up and maintain iOS and Android devices, including 4G/5G connectivity equipment Contribute to IT projects and keep technical documentation up to date Skills and Experience: Microsoft certifications are advantageous Previous experience working with IT service management tools Strong knowledge of Windows operating systems, Active Directory, Office 365, and Microsoft Teams Familiarity with security tools such as antivirus solutions, web filtering, and basic networking principles Excellent communication skills with a customer-focused approach to problem solving Ability to remain effective under pressure while managing multiple priorities

An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer, you ll require the following essentials: Background of working in a 1st Line/ Helpdesk role Good understanding of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1st Line Support Engineer role, you ll also be: Respond in a timely manner to queries and adhere to the KPI s in place Adhering to company policies and procedures Uses experience to address user problems and look for potential solutions Share knowledge and expertise with others Support other team members as required Record and track issues from outset to conclusion. Working methodically to respond to, day by day operational needs Adept at avoiding service disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow and Office 365 and Active Directory Working Hours 5 days per week Monday - Friday between the hours of 6am 7pm Weekends based on a 1 in 8 rota You will be required to complete On Call on a rota basis up to 11pm during weekdays Benefits £34,000 per annum DOE Annual Salary review Annual bonus scheme Wellbeing initiatives Subsidised gym memberships Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)

IT Support Engineer East Sussex Permanent Hybrid £30,000 - £35,000 VIQU is recruiting an IT Support Engineer to join a lean internal IT team supporting approximately 300 users across the UK and Europe. Reporting directly into the IT Manager, this role has clear ownership across end-user support, devices, and day-to-day IT operations. While the environment is flexible and fast-moving, the remit is defined and offers autonomy, visibility, and progression as the IT function continues to mature. Key Responsibilities of the IT Support Engineer: Deliver 1st and 2nd line support to circa 300 users across UK and European sites Support Windows and macOS end-user environments Manage and support mobile devices across iPhone and Android Administer device management and policies using Intune Support endpoint security using Microsoft Defender Provide day-to-day support across Cisco Meraki networking Work with an external MSP for escalation and additional support when required Operate effectively in a less structured environment with changing priorities Key Requirements of the IT Support Engineer: 2 3 years experience in an IT Support Engineer, 1st Line, or 2nd Line Support role Background supporting users in a small or mid-sized business environment Strong hands-on experience with Windows and macOS Experience with Intune, MDM, and endpoint security tooling Exposure to iPhone, Android, and Cisco Meraki networks Comfortable taking ownership and working with minimal process Clear communication skills and a proactive, adaptable approach Apply today to speak with VIQU in confidence or contact Belle Hegarty at (url removed). Know someone exceptional for this IT Support Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. IT Support Engineer East Sussex Permanent Hybrid £30,000 - £35,000

Are you a hands-on tech expert who thrives in a fast-paced environment? Do you enjoy solving problems, managing infrastructure, and keeping systems secure and running smoothly? If YES, you could be the Infrastructure Engineer we are looking for! Why join us? Competitive salary & on call payment Flexibility: Based in Kettering, Northants, this role offers a hybrid working option Become a member of an Employee-owned trust Cycle to work scheme What will you be doing? 2nd line support using ManageEngine ServiceDesk Manage backups, anti-virus, and server security Assist with DNS, DHCP, TCP/IP, and virtualisation platforms Provide user support across Windows 10/11, iOS and Android Participate in the on-call rota (1 in 4 weeks, 24/7 cover) What do we need from you? Strong experience with Windows operating systems and AD Familiarity with DNS, DHCP, TCP/IP, and hybrid AD environments Experience supporting Microsoft 365 platforms A proactive approach to IT security and problem solving Ready to be the backbone of our tech support and server infrastructure? Apply now to join our team as an Infrastructure Engineer and make a real impact at Logistex!

1st Line Support Nottingham Passionate about delivering exceptional technical support and ensuring a seamless user experience? We re working with a leading organisation seeking a Product Support Technician to join their team and provide first-class assistance to end-users. In this role, you ll be the go-to person for diagnosing and resolving technical issues, managing support tickets, and collaborating with specialists to tackle complex challenges. What you ll be doing: Deliver 1st and 2nd line technical support across AV/IT systems. Build, configure, and test media hardware. Manage and schedule content using CMS platforms. Maintain asset registers for digital hardware. Monitor and respond to help desk tickets promptly. Communicate effectively with clients, suppliers, and internal teams. Support on-site engineers and assist other business areas when needed. What we re looking for: Technology-related technical qualification. Strong IT skills and proficiency in MS Office Suite. Excellent problem-solving and organisational skills. Ability to work independently and as part of a team. Customer-focused mindset with great communication skills. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys learning new technologies. Weekend on-call work may be required on a rota basis. Apply Now or reach out to Ellie at Orion Electrotech! INDKA

Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working in varied tech environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You ll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from 5 to 400 users. You ll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Most work is remote, but occasional travel is required to the office in Stratford upon Avon once per week and to client site for projects on an adhoc basis. Having your own car and driving is ideal. Salary of £30,000-£35,000 + a discretionary company bonus scheme Ideally you'll have experience supporting the following: Windows Desktop OS (Registry, Services, Group Policy, MDM) Office 365, SharePoint, Entra ID, Intune, Exchange Windows Server, Active Directory, Hyper-V, VMware Event Viewer, PowerShell Networking fundamentals routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we re looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills A real appetite to learn, progress and contribute ideas If this looks like your next role, apply now as we have interview slots available! We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

2nd/3rd Line IT Network Support Engineer Salary: £40k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required We have an exciting opportunity for a 2nd/3rd Line IT Network Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 2nd/3rd Line IT Network Support Engineers with experience in a Managed Service Provider or multi-site environments. The role offers excellent scope and future growth opportunities for the right candidate. Network Support Engineer Requirements: Significant experience supporting and troubleshooting complex multi-site LAN/WAN environments Advanced configuration and management of enterprise switches, routers, and firewalls (e.g., Cisco, Fortinet, Juniper) In-depth knowledge of routing protocols (OSPF, BGP, EIGRP) and dynamic routing configuration Strong understanding of network security concepts, including firewall rule sets, VPNs (IPSec, SSL), and intrusion prevention systems Experience with VLAN design, trunking, inter-VLAN routing, and network segmentation Hands-on experience with wireless networking (802.1x authentication, enterprise Wi-Fi deployment, troubleshooting RF issues) Proficient in network monitoring, analysis, and troubleshooting using tools such as Wireshark, SolarWinds, PRTG, or similar Experience with network automation and scripting (e.g., Python, Ansible, or PowerShell) for configuration management and monitoring Familiarity with cloud networking (Azure/AWS VPCs, VPN gateways, ExpressRoute/Direct Connect) Proven ability to implement and support high-availability solutions (redundant links, HSRP/VRRP, load balancing) Experience with DNS, DHCP, NAT, and network address planning Ability to produce and maintain detailed network documentation, diagrams, and change records Comfortable working in an ITIL-based service management environment, including incident, problem, and change management processes Desirable: Experience with SD-WAN technologies and deployment Knowledge of VoIP systems and network QoS Cisco CCNA/CCNP or equivalent certification CompTIA Network+ Microsoft Certified: Azure Administrator Associate AWS Certified Solutions Architect Associate ITIL Foundation If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.

IT Engineer (Infrastructure & Support) 1st/2nd Line Support Our client is a global market leader in the design, manufacture, and supply of advanced POS systems and industrial weigh labelling solutions , supporting major retailers and food processing businesses worldwide. With continued investment in innovation and technology, they are now looking to strengthen their IT capability. The Role We are seeking a hands-on IT Engineer to support and maintain IT systems, infrastructure, and end-user services within a fast-paced SME environment. You ll provide 1st and 2nd line support, manage core systems, liaise with third-party suppliers, and help improve IT security, resilience, and service delivery. This role offers a high level of autonomy and close collaboration with internal stakeholders and Group / HQ IT teams. Key Responsibilities Provide 1st & 2nd line IT support to users Support and administer Windows Server, Active Directory, DNS/DHCP Manage Microsoft 365 user administration Maintain networks, Wi-Fi, VPNs, and firewalls Support endpoint deployment, patching, and asset management Assist with cybersecurity controls, audits, and documentation Liaise with third-party IT and telecoms providers Support ERP/NAV user access and connectivity (desirable) About You Essential: Proven IT support or infrastructure experience (SME preferred) Strong Windows 10/11 and Windows Server knowledge Experience with Active Directory, Group Policy, Microsoft 365 Solid understanding of networking (LAN, Wi-Fi, VLANs, VPN) Confident supporting non-technical users Desirable: Dynamics NAV / Business Central experience UniFi networking experience PowerShell scripting Exposure to IT security frameworks or audits Why Join? This is a high-impact role within a global organisation entering an exciting phase of UK growth. You ll play a key part in supporting the business, improving IT resilience, and working with cutting-edge technology in a stable, forward-thinking environment.