Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours:37.5 per week Role Type:Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops, mobile devices, and servers across both cloud and click apply for full job details
Jan 16, 2026
Full time
Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours:37.5 per week Role Type:Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops, mobile devices, and servers across both cloud and click apply for full job details
A prominent fashion retailer is seeking a Technical Services Analyst in Newcastle under Lyme. You will provide essential 2nd and 3rd line support for IT infrastructure including server and storage management. The role involves working closely with the Service Desk and requires experience in managing core operating systems. Join us to make fashion accessible and fun while enjoying perks like a staff discount and flexible working options.
Jan 16, 2026
Full time
A prominent fashion retailer is seeking a Technical Services Analyst in Newcastle under Lyme. You will provide essential 2nd and 3rd line support for IT infrastructure including server and storage management. The role involves working closely with the Service Desk and requires experience in managing core operating systems. Join us to make fashion accessible and fun while enjoying perks like a staff discount and flexible working options.
IT Support Engineer - Wetherby Salary: Up to £38,000 (depending on experience) Hours: 40 hours per week Location: Wetherby Type: Full-time, permanent Are you an IT professional who enjoys solving problems and delivering great service in a fast-moving environment? This is a fantastic opportunity to join a respected and forward-thinking organisation in Wetherby as an IT Support Engineer. You'll play a key role in maintaining and improving IT systems, supporting end users, and ensuring technology runs efficiently across the business. Working as part of a collaborative team, you'll also have the chance to contribute to wider IT projects and continuous improvement initiatives. If you have experience in 2nd and 3rd line support and are looking for a role that offers variety, responsibility, and the opportunity to take the next step in your IT career, this could be the perfect move for you. Key Responsibilities Provide high-quality 2nd and 3rd line support to users across the business. Identify and implement improvements to IT systems and processes to enhance efficiency and user experience. Work closely with IT colleagues and third-party suppliers to resolve issues promptly and within agreed SLAs. Manage incidents, problems, and changes using ITIL-based best practices. Maintain accurate documentation and asset records to support compliance and reporting. Build strong relationships with colleagues to promote collaboration and improve system effectiveness. Support end-user device management, including setup, configuration, and security. What We're Looking For Experience in IT support or infrastructure roles (2nd and 3rd line). A proactive, customer-focused approach with strong communication skills. Good technical knowledge across Windows, Office 365, networking, and end-user devices. Strong problem-solving ability and attention to detail. Familiarity with IT service management tools and structured ticket handling. A positive, team-oriented attitude with a willingness to learn and develop. What You'll Receive Salary up to £38,000 depending on experience. Opportunities for career development within a forward-thinking, supportive organisation. This is an excellent opportunity for an IT professional who wants to make a real impact in a collaborative, modern environment. If you're ready to take the next step in your IT career and join a business that values growth and innovation, we'd love to hear from you.
Jan 16, 2026
Full time
IT Support Engineer - Wetherby Salary: Up to £38,000 (depending on experience) Hours: 40 hours per week Location: Wetherby Type: Full-time, permanent Are you an IT professional who enjoys solving problems and delivering great service in a fast-moving environment? This is a fantastic opportunity to join a respected and forward-thinking organisation in Wetherby as an IT Support Engineer. You'll play a key role in maintaining and improving IT systems, supporting end users, and ensuring technology runs efficiently across the business. Working as part of a collaborative team, you'll also have the chance to contribute to wider IT projects and continuous improvement initiatives. If you have experience in 2nd and 3rd line support and are looking for a role that offers variety, responsibility, and the opportunity to take the next step in your IT career, this could be the perfect move for you. Key Responsibilities Provide high-quality 2nd and 3rd line support to users across the business. Identify and implement improvements to IT systems and processes to enhance efficiency and user experience. Work closely with IT colleagues and third-party suppliers to resolve issues promptly and within agreed SLAs. Manage incidents, problems, and changes using ITIL-based best practices. Maintain accurate documentation and asset records to support compliance and reporting. Build strong relationships with colleagues to promote collaboration and improve system effectiveness. Support end-user device management, including setup, configuration, and security. What We're Looking For Experience in IT support or infrastructure roles (2nd and 3rd line). A proactive, customer-focused approach with strong communication skills. Good technical knowledge across Windows, Office 365, networking, and end-user devices. Strong problem-solving ability and attention to detail. Familiarity with IT service management tools and structured ticket handling. A positive, team-oriented attitude with a willingness to learn and develop. What You'll Receive Salary up to £38,000 depending on experience. Opportunities for career development within a forward-thinking, supportive organisation. This is an excellent opportunity for an IT professional who wants to make a real impact in a collaborative, modern environment. If you're ready to take the next step in your IT career and join a business that values growth and innovation, we'd love to hear from you.
Cloud Engineer - £46,500 Central London, Hybrid A well established not for profit organisation based in Central London are looking for a seasoned IT Support Engineer (Cloud) or Systems Administrator with strong 2 nd and 3 rd line skills to join their IT team. Reporting to the Head of IT, you will provide technical support to all staff working across cloud systems security and automation, licencing, and virtual networks and will also get involved in project work. Key responsibilities of this Systems Admin role will include: Serve as the technical lead for managing and optimising Microsoft Azure and M365 environments, including licensing, tenancy health, and virtual networks. Perform advanced daily system monitoring, verifying the integrity and availability of all hardware, server resources, and key processes. Utilise PowerShell/Automation tools to develop, implement, and maintain system automation and configuration management scripts. Virtual Environment Management: Oversee the administration and lifecycle management of Microsoft Servers and Virtual Machines (VMs), adhering to best-practice principles for cloud architecture and capacity planning. Security Controls Management: Operate and manage all relevant security control tools (e.g., XDR systems, MS Defender/Intune) to ensure robust cyber security, actively reducing risk to corporate assets and ensuring adherence to internal security policies. Advanced 2nd/3rd Line Support: Provide expert-level technical support for complex hardware, software, and networking issues for staff globally (including Windows 11/365, macOS, and mobile devices). Deliver IT support to the business in line with agreed Service Level Agreements (SLAs), focusing on efficient resolution and high user satisfaction. Technical Project Lead: Assist with the planning, design, and implementation of innovative solutions through IT projects (e.g., major system upgrades, cloud migrations, security enhancements). The ideal candidate will be highly technical, proactive, and customer-focused engineer with a track record of owning and improving complex cloud environments. You will have gained previous experience supporting the following technologies: Microsoft Azure IaaS/PaaS (Virtual Networks, Virtual Machines, Storage). Microsoft 365 administration (Exchange Online, SharePoint Online, Teams). Identity & Access Management: MS Entra ID (user provisioning, conditional access, MFA). Endpoint Management: MS Intune/Endpoint Manager (device management, autopilot, compliance policies). Networking: Strong understanding of core networking principles (DNS, DHCP, TCP/IP, VPNs, Switches, Routers, Firewalls). Security Controls: Practical experience managing and tuning third-party security tools, such as XDR/EDR systems. The salary on offer for this role is up to £46,500 plus benefits. >
Jan 16, 2026
Full time
Cloud Engineer - £46,500 Central London, Hybrid A well established not for profit organisation based in Central London are looking for a seasoned IT Support Engineer (Cloud) or Systems Administrator with strong 2 nd and 3 rd line skills to join their IT team. Reporting to the Head of IT, you will provide technical support to all staff working across cloud systems security and automation, licencing, and virtual networks and will also get involved in project work. Key responsibilities of this Systems Admin role will include: Serve as the technical lead for managing and optimising Microsoft Azure and M365 environments, including licensing, tenancy health, and virtual networks. Perform advanced daily system monitoring, verifying the integrity and availability of all hardware, server resources, and key processes. Utilise PowerShell/Automation tools to develop, implement, and maintain system automation and configuration management scripts. Virtual Environment Management: Oversee the administration and lifecycle management of Microsoft Servers and Virtual Machines (VMs), adhering to best-practice principles for cloud architecture and capacity planning. Security Controls Management: Operate and manage all relevant security control tools (e.g., XDR systems, MS Defender/Intune) to ensure robust cyber security, actively reducing risk to corporate assets and ensuring adherence to internal security policies. Advanced 2nd/3rd Line Support: Provide expert-level technical support for complex hardware, software, and networking issues for staff globally (including Windows 11/365, macOS, and mobile devices). Deliver IT support to the business in line with agreed Service Level Agreements (SLAs), focusing on efficient resolution and high user satisfaction. Technical Project Lead: Assist with the planning, design, and implementation of innovative solutions through IT projects (e.g., major system upgrades, cloud migrations, security enhancements). The ideal candidate will be highly technical, proactive, and customer-focused engineer with a track record of owning and improving complex cloud environments. You will have gained previous experience supporting the following technologies: Microsoft Azure IaaS/PaaS (Virtual Networks, Virtual Machines, Storage). Microsoft 365 administration (Exchange Online, SharePoint Online, Teams). Identity & Access Management: MS Entra ID (user provisioning, conditional access, MFA). Endpoint Management: MS Intune/Endpoint Manager (device management, autopilot, compliance policies). Networking: Strong understanding of core networking principles (DNS, DHCP, TCP/IP, VPNs, Switches, Routers, Firewalls). Security Controls: Practical experience managing and tuning third-party security tools, such as XDR/EDR systems. The salary on offer for this role is up to £46,500 plus benefits. >
Job Title: 2nd Line IT Support Engineer - MSP Location: Sheffield (office based, with occasional client visits) Salary: £26,000 to £30,000 depending on experience Hours: Monday to Friday, 9.00am to 5.30pm Contract: Full-time, permanent If you're working in an MSP and enjoy getting stuck into technical issues properly, this role offers the chance to step into a solid 2nd line position with real res click apply for full job details
Jan 16, 2026
Full time
Job Title: 2nd Line IT Support Engineer - MSP Location: Sheffield (office based, with occasional client visits) Salary: £26,000 to £30,000 depending on experience Hours: Monday to Friday, 9.00am to 5.30pm Contract: Full-time, permanent If you're working in an MSP and enjoy getting stuck into technical issues properly, this role offers the chance to step into a solid 2nd line position with real res click apply for full job details
Opportunity: Apprentice Workshop Engineer Location: Wellingborough, Northamptonshire. Contract: 4 Year Apprenticeship Salary: £16,640 in Year 1, salary will increase on a yearly basis providing all targets are achieved The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. Our 4-year Apprentice Engineer training programme offers you the chance to become a fully qualified Lift Truck and Powered Access engineering Technician. As part of the team, Briggs Equipment Engineers diagnose faults, carry out servicing, and repair mechanical, electrical, and hydraulic systems across a diverse and expanding range of Materials Handling Equipment. What will you be doing as an Engineer Apprentice: Years 1 to 3 you will complete the 3-year apprenticeship qualification: Lift Truck and Powered Access Engineering Technician standard. You will gain on-the job experience, starting with shadowing your mentor and other Engineers, progressing to performing tasks under supervision, then alongside qualified Engineers where your work will be checked and signed off. Year 4 is an 'Improver' year, where once you have achieved your apprenticeship qualification you will gain independent on-the-job practical experience, and undertake further internal training, to make the transition to become a fully qualified Engineer upon successful completion of the programme. Work will be carried out on customer's premises and at Briggs Equipment Group workshop locations within your specified region. Upon successful completion of the 4-year programme and subject to satisfactory performance, you will be considered for a permanent contract as a fully qualified Engineer with starting salary expectations c.£30k+ dependent on location. We encourage internal progression, and Briggs' colleagues in roles including Regional Engineering Director, Regional Engineering Business Manager, Engineering Manager, Technical Trainer and Master Technician, all started their careers as apprentices. What skills and personal qualities you will need for this role: Enthusiasm for all aspects of engineering, including mechanical, electrical, hydraulic - i.e., hobbies related to maintenance/repair, work or voluntary experience, topics studied at school/college Basic knowledge of the principles of health and safety Basic IT skills i.e., email, websites, text documents Ability to work independently on apprenticeship tasks, organise and prioritise workload, and deliver results within deadlines, even in high pressure situations. Clear, polite and professional, verbal and written communication skills, to work effectively with mentor, line manager, customers and other members of the Briggs' Equipment Group teams Understanding of the principles of good customer service Ability to follow instructions and problem solve Willingness to learn, adapt and a consistent positive attitude is key to success Comfortable working outdoors in inclement weather conditions Comfortable completing both manual labour and administrative tasks. Please note: It is the responsibility of the apprentice to make their own way to and from their place of work. You must be available to attend assessment centre between 22nd March - 10th April 2026. What you can expect from us: Company uniform and PPE Brand new stocked toolbox Paid travel expenses for attending training Briggs Boost benefit scheme, offering discounts for purchases from high street stores In addition to your apprenticeship, you will receive extensive training through Briggs Academy and OEM partners, and the opportunity to attend an outward bound experience 25 days holiday + bank holiday Contributory pension scheme 3rd year Apprentices who have a valid full driving licence and successfully complete Briggs' driver training, may be eligible to be issued with a Company van (for field-based roles). Paycare medical reimbursement scheme & eye care vouchers upon successful completion of probation period What's next If you are interested in becoming an Engineer Apprentice with the Briggs Group, please click the apply now button and complete the short online application form. We expect to receive a high volume of applications for our apprentice programmes. If you have not heard from us by 9th February 2026, unfortunately your application has not been progressed to the next stage. Reasonable adjustments. The Briggs Equipment Group is fully committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Please let us know if you require any reasonable adjustments or support within the application process, or if you need any job information in a different format (like large print or braille), by contacting the Recruitment team at . If you may require any reasonable adjustments at the assessment centre and interview stages of the selection process, you will have an opportunity to discuss this with us when we invite you to the next stages of the process.
Jan 16, 2026
Full time
Opportunity: Apprentice Workshop Engineer Location: Wellingborough, Northamptonshire. Contract: 4 Year Apprenticeship Salary: £16,640 in Year 1, salary will increase on a yearly basis providing all targets are achieved The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. Our 4-year Apprentice Engineer training programme offers you the chance to become a fully qualified Lift Truck and Powered Access engineering Technician. As part of the team, Briggs Equipment Engineers diagnose faults, carry out servicing, and repair mechanical, electrical, and hydraulic systems across a diverse and expanding range of Materials Handling Equipment. What will you be doing as an Engineer Apprentice: Years 1 to 3 you will complete the 3-year apprenticeship qualification: Lift Truck and Powered Access Engineering Technician standard. You will gain on-the job experience, starting with shadowing your mentor and other Engineers, progressing to performing tasks under supervision, then alongside qualified Engineers where your work will be checked and signed off. Year 4 is an 'Improver' year, where once you have achieved your apprenticeship qualification you will gain independent on-the-job practical experience, and undertake further internal training, to make the transition to become a fully qualified Engineer upon successful completion of the programme. Work will be carried out on customer's premises and at Briggs Equipment Group workshop locations within your specified region. Upon successful completion of the 4-year programme and subject to satisfactory performance, you will be considered for a permanent contract as a fully qualified Engineer with starting salary expectations c.£30k+ dependent on location. We encourage internal progression, and Briggs' colleagues in roles including Regional Engineering Director, Regional Engineering Business Manager, Engineering Manager, Technical Trainer and Master Technician, all started their careers as apprentices. What skills and personal qualities you will need for this role: Enthusiasm for all aspects of engineering, including mechanical, electrical, hydraulic - i.e., hobbies related to maintenance/repair, work or voluntary experience, topics studied at school/college Basic knowledge of the principles of health and safety Basic IT skills i.e., email, websites, text documents Ability to work independently on apprenticeship tasks, organise and prioritise workload, and deliver results within deadlines, even in high pressure situations. Clear, polite and professional, verbal and written communication skills, to work effectively with mentor, line manager, customers and other members of the Briggs' Equipment Group teams Understanding of the principles of good customer service Ability to follow instructions and problem solve Willingness to learn, adapt and a consistent positive attitude is key to success Comfortable working outdoors in inclement weather conditions Comfortable completing both manual labour and administrative tasks. Please note: It is the responsibility of the apprentice to make their own way to and from their place of work. You must be available to attend assessment centre between 22nd March - 10th April 2026. What you can expect from us: Company uniform and PPE Brand new stocked toolbox Paid travel expenses for attending training Briggs Boost benefit scheme, offering discounts for purchases from high street stores In addition to your apprenticeship, you will receive extensive training through Briggs Academy and OEM partners, and the opportunity to attend an outward bound experience 25 days holiday + bank holiday Contributory pension scheme 3rd year Apprentices who have a valid full driving licence and successfully complete Briggs' driver training, may be eligible to be issued with a Company van (for field-based roles). Paycare medical reimbursement scheme & eye care vouchers upon successful completion of probation period What's next If you are interested in becoming an Engineer Apprentice with the Briggs Group, please click the apply now button and complete the short online application form. We expect to receive a high volume of applications for our apprentice programmes. If you have not heard from us by 9th February 2026, unfortunately your application has not been progressed to the next stage. Reasonable adjustments. The Briggs Equipment Group is fully committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Please let us know if you require any reasonable adjustments or support within the application process, or if you need any job information in a different format (like large print or braille), by contacting the Recruitment team at . If you may require any reasonable adjustments at the assessment centre and interview stages of the selection process, you will have an opportunity to discuss this with us when we invite you to the next stages of the process.
Location Plymouth, South West England, PL6 5WS About the job Job summary Have you completed the 2nd year of a relevant IT-related degree programme by the start date September 2026 and are you looking for a placement year in industry? If so, we would love to hear from you. HM Land Registry (HMLR) are looking for four enthusiastic undergraduates to join a forward thinking organisation that recognises talent and encourages personal development. It's an exciting time to join us as we continue on a major digital transformation programme. Our existing software systems form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion, enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. Job description You will be joining HM Land Registry in September 2026, for a 12 month placement within our Transformation and Technology directorate in the vibrant, waterfront city of Plymouth. There are four posts available for a Junior DevOps Engineer, Infrastructure Engineer Server Management, Infrastructure Engineer Security and Infrastructure Engineer Databases. Main duties: Provide technical support for maintenance of IT Infrastructure and platforms, as part of a wider infrastructure engineering community. Assist in the planning and management of technical changes related to your IT Operations specialism. Pro-actively support live services. Taking the responsibility for the resolution of live incidents or escalation, as appropriate. Support continuous enhancements to live services and systems to prevent service outage. Take responsibility for assimilating and developing own knowledge base, keeping up to date with emerging technologies and sharing this across the wider infrastructure community. Produce and maintain technical team documentation. Share knowledge and experience with others, in line with the continuous improvement agenda and to help build capability within the IT Operations Practice What will you get from us? A year tailored to meet your development needs and experience in a variety of different areas. We will work with you to ensure that you get the most out of your time working with us. We will support your development aspirations and offer flexibility in your working week, to enable you to achieve a positive work life balance. HMLR believe that a blended approach to where you work may give you an improved experience and has clear business benefits. We expect everyone to typically spend at least 60% of their working time in the office. Please note in the training period, for the first 2 to 4 weeks, it will be expected that you spend 100% of your time in the office. Please see the attached candidate pack for further information. Person specification You must have completed the 2nd year of a relevant (IT-related) degree programme by the start of September 2026 and are looking for a placement year in industry. You have the following Essential Experience: Effective communication skills, including ability to interact and build working relation with engineers and other stakeholders. Technical information gathering, analysis and problem solving. Please refer to the Desirable Technical Skills required for the role you are applying for. Please note that these posts are not available for those that have completed a Masters degree.
Jan 16, 2026
Full time
Location Plymouth, South West England, PL6 5WS About the job Job summary Have you completed the 2nd year of a relevant IT-related degree programme by the start date September 2026 and are you looking for a placement year in industry? If so, we would love to hear from you. HM Land Registry (HMLR) are looking for four enthusiastic undergraduates to join a forward thinking organisation that recognises talent and encourages personal development. It's an exciting time to join us as we continue on a major digital transformation programme. Our existing software systems form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion, enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. Job description You will be joining HM Land Registry in September 2026, for a 12 month placement within our Transformation and Technology directorate in the vibrant, waterfront city of Plymouth. There are four posts available for a Junior DevOps Engineer, Infrastructure Engineer Server Management, Infrastructure Engineer Security and Infrastructure Engineer Databases. Main duties: Provide technical support for maintenance of IT Infrastructure and platforms, as part of a wider infrastructure engineering community. Assist in the planning and management of technical changes related to your IT Operations specialism. Pro-actively support live services. Taking the responsibility for the resolution of live incidents or escalation, as appropriate. Support continuous enhancements to live services and systems to prevent service outage. Take responsibility for assimilating and developing own knowledge base, keeping up to date with emerging technologies and sharing this across the wider infrastructure community. Produce and maintain technical team documentation. Share knowledge and experience with others, in line with the continuous improvement agenda and to help build capability within the IT Operations Practice What will you get from us? A year tailored to meet your development needs and experience in a variety of different areas. We will work with you to ensure that you get the most out of your time working with us. We will support your development aspirations and offer flexibility in your working week, to enable you to achieve a positive work life balance. HMLR believe that a blended approach to where you work may give you an improved experience and has clear business benefits. We expect everyone to typically spend at least 60% of their working time in the office. Please note in the training period, for the first 2 to 4 weeks, it will be expected that you spend 100% of your time in the office. Please see the attached candidate pack for further information. Person specification You must have completed the 2nd year of a relevant (IT-related) degree programme by the start of September 2026 and are looking for a placement year in industry. You have the following Essential Experience: Effective communication skills, including ability to interact and build working relation with engineers and other stakeholders. Technical information gathering, analysis and problem solving. Please refer to the Desirable Technical Skills required for the role you are applying for. Please note that these posts are not available for those that have completed a Masters degree.
At Longshot Systems we build advanced platforms for sports betting analytics and trading. We re looking for a Senior Software Engineer to join the team that owns and develops our trading platform. Longshot is a small, focused company and so the role suits someone who can architect and implement whatever is needed to meet our next product, performance or stability goal. The team owns the technical standards and coding guidelines, CI/CD, observability and security. This role suits someone who wants to ship features and contribute to the wider technical excellence in the team and platform. The trading platform at Longshot handles integrations with many bookmakers and exchanges worldwide. It normalises and combines the global odds data for many sports and makes it available internally for strategies to trade on. We handle thousands of odds updates and trades per second and have very strict bounds on latency, correctness and overall quality of the feed and trading. You would be at the heart of this team: integrating more trading venues, optimising key parts of the platform, making trading safer and faster, etc. We also maintain a significant historical data repository and support wider trading and research efforts around the company. Our key platform systems are all in Golang, with message buses and databases at the core of the architecture. You don t need to be fluent in Golang, but it would help. It s easy to learn and we have a team full of experts able to teach you. We are a hybrid working company, working Thursdays in our London (Farringdon) office and flexible the rest of the week. Our typical working hours are 10 am to 6 pm UK time, Monday to Friday, but we support flexible working and trust our team to manage their own schedules to meet their goals. Interview Process Intro call (30 mins) - your background + interests 1st Technical interview (30 mins) - live code review & pair programming 2nd Technical interview (60 mins) - deep dive technical questions Full assessment day (10:30 5pm) - a one day systems programming exercise designed to be similar to the real work we do in the team. Meet some of the team, see the office, have a nice lunch (on us). Requirements Masters or PhD in a quantitative or technical subject (e.g. Maths, EE, Physics, Comp Sci) from a top university Deep experience building mission critical distributed systems (finance, gaming, telco, ad-tech, etc.) where throughput, correctness and availability are a hard requirement. Startup experience: Proven track record shipping products in small, fast moving teams. Proven track record delivering and maintaining production systems in at least one systems language (Go, C++, Rust, Java, C#, etc.), with clear, idiomatic designs. Architecture & design: Able to reason about trade offs and produce clean, evolvable service boundaries. Cloud & DevOps: comfortable working in AWS, linux and wrangling build pipelines. We have dedicated DevOps people, but you do need to be competent in the core skills here. Fluent written and spoken English. Communicating with the team is as important as the technical work. You need to be able to effectively collaborate on everything from low level details to long term strategic planning. Nice to have Trading, market making or exchange experience. Benefits Participation in the uncapped company bonus scheme 10% matched pension contributions Private healthcare insurance Long term illness insurance Gym membership
Jan 16, 2026
Full time
At Longshot Systems we build advanced platforms for sports betting analytics and trading. We re looking for a Senior Software Engineer to join the team that owns and develops our trading platform. Longshot is a small, focused company and so the role suits someone who can architect and implement whatever is needed to meet our next product, performance or stability goal. The team owns the technical standards and coding guidelines, CI/CD, observability and security. This role suits someone who wants to ship features and contribute to the wider technical excellence in the team and platform. The trading platform at Longshot handles integrations with many bookmakers and exchanges worldwide. It normalises and combines the global odds data for many sports and makes it available internally for strategies to trade on. We handle thousands of odds updates and trades per second and have very strict bounds on latency, correctness and overall quality of the feed and trading. You would be at the heart of this team: integrating more trading venues, optimising key parts of the platform, making trading safer and faster, etc. We also maintain a significant historical data repository and support wider trading and research efforts around the company. Our key platform systems are all in Golang, with message buses and databases at the core of the architecture. You don t need to be fluent in Golang, but it would help. It s easy to learn and we have a team full of experts able to teach you. We are a hybrid working company, working Thursdays in our London (Farringdon) office and flexible the rest of the week. Our typical working hours are 10 am to 6 pm UK time, Monday to Friday, but we support flexible working and trust our team to manage their own schedules to meet their goals. Interview Process Intro call (30 mins) - your background + interests 1st Technical interview (30 mins) - live code review & pair programming 2nd Technical interview (60 mins) - deep dive technical questions Full assessment day (10:30 5pm) - a one day systems programming exercise designed to be similar to the real work we do in the team. Meet some of the team, see the office, have a nice lunch (on us). Requirements Masters or PhD in a quantitative or technical subject (e.g. Maths, EE, Physics, Comp Sci) from a top university Deep experience building mission critical distributed systems (finance, gaming, telco, ad-tech, etc.) where throughput, correctness and availability are a hard requirement. Startup experience: Proven track record shipping products in small, fast moving teams. Proven track record delivering and maintaining production systems in at least one systems language (Go, C++, Rust, Java, C#, etc.), with clear, idiomatic designs. Architecture & design: Able to reason about trade offs and produce clean, evolvable service boundaries. Cloud & DevOps: comfortable working in AWS, linux and wrangling build pipelines. We have dedicated DevOps people, but you do need to be competent in the core skills here. Fluent written and spoken English. Communicating with the team is as important as the technical work. You need to be able to effectively collaborate on everything from low level details to long term strategic planning. Nice to have Trading, market making or exchange experience. Benefits Participation in the uncapped company bonus scheme 10% matched pension contributions Private healthcare insurance Long term illness insurance Gym membership
Ernest Gordon Recruitment Limited
Eastbourne, Sussex
IT Engineer (e-commerce) Eastbourne 45,000 to 55,000 + Training + Progression + Company Benefits Are you an IT Engineer with Public Cloud platform experience, who wants to join an e-commerce business with state-of-the-art and exciting project pipeline? Do you want the chance to be part of an established and successful business that is quickly becoming the go to name in the e-commerce industry? On offer is the opportunity to join an established and growing business, has an enviable reputation in the e-commerce industry, growing your skills and knowledge, part of a close-knit team, where they look after their staff and allow for personal and career development. The ideal candidate is an IT Engineer with experience in Public Cloud platforms, particularly Microsoft Azure or AWS. The Role Systems Admin responsibilities Cloud Admin with Azure or AWS IT Support responsibilities Understanding of web security, accessibility and usability The Person Experience as an IT Engineer, Systems Admin or IT Support (2nd/3rd line) Full right to work in the UK Commutable to Eastbourne Reference Number : BBBH23406 Key words : IT, Azure, AWS, 2nd line, 3rd line, Cloud, e-commerce, Cloud Platforms, Cloud systems, Eastbourne If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Jan 16, 2026
Full time
IT Engineer (e-commerce) Eastbourne 45,000 to 55,000 + Training + Progression + Company Benefits Are you an IT Engineer with Public Cloud platform experience, who wants to join an e-commerce business with state-of-the-art and exciting project pipeline? Do you want the chance to be part of an established and successful business that is quickly becoming the go to name in the e-commerce industry? On offer is the opportunity to join an established and growing business, has an enviable reputation in the e-commerce industry, growing your skills and knowledge, part of a close-knit team, where they look after their staff and allow for personal and career development. The ideal candidate is an IT Engineer with experience in Public Cloud platforms, particularly Microsoft Azure or AWS. The Role Systems Admin responsibilities Cloud Admin with Azure or AWS IT Support responsibilities Understanding of web security, accessibility and usability The Person Experience as an IT Engineer, Systems Admin or IT Support (2nd/3rd line) Full right to work in the UK Commutable to Eastbourne Reference Number : BBBH23406 Key words : IT, Azure, AWS, 2nd line, 3rd line, Cloud, e-commerce, Cloud Platforms, Cloud systems, Eastbourne If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
IT Infrastructure Engineer Up to 55,000 Oxfordshire My client is seeking a highly motivated and enthusiastic IT Infrastructure Engineer to join their IT team. You will be getting involved with project work alongside a bit of 2nd/3rd line IT support. This role is 5 days a week onsite. Responsibilities of the Infrastructure Engineer include: Project Work 2nd/3rd Line BAU Migrations Hardware Support MDM Rollouts Skills of the IT Infrastructure Engineer includes: Azure 365 Intune Networking Security Apply now below! If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jan 16, 2026
Full time
IT Infrastructure Engineer Up to 55,000 Oxfordshire My client is seeking a highly motivated and enthusiastic IT Infrastructure Engineer to join their IT team. You will be getting involved with project work alongside a bit of 2nd/3rd line IT support. This role is 5 days a week onsite. Responsibilities of the Infrastructure Engineer include: Project Work 2nd/3rd Line BAU Migrations Hardware Support MDM Rollouts Skills of the IT Infrastructure Engineer includes: Azure 365 Intune Networking Security Apply now below! If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Our client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong focus on pre-sales click apply for full job details
Jan 15, 2026
Full time
Our client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This is a hands-on technical role with a strong focus on pre-sales click apply for full job details
The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact click apply for full job details
Jan 15, 2026
Full time
The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact click apply for full job details
Job Title: 2ndLine Engineer Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands-on support role. Youll work across internal systems and client environments, tackling a steady mix of technical issues and getting involved in day-to-day problem-solving click apply for full job details
Jan 15, 2026
Full time
Job Title: 2ndLine Engineer Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands-on support role. Youll work across internal systems and client environments, tackling a steady mix of technical issues and getting involved in day-to-day problem-solving click apply for full job details
Service Desk Engineer - Barnsley 35,000 - 40,000 PA IT team within a utilities organisation is seeking a motivated and detail-focused Service Desk Engineer to join them on a permanent basis. In this role, you will take ownership of recording, troubleshooting, and resolving a wide range of hardware and software issues. You will act as a key escalation point, providing technical guidance to 1st line support staff, collaborating with wider IT teams, and liaising with third-party suppliers to ensure a consistently high standard of service delivery across the business. Main Duties: Deliver technical assistance to VIPs and end users via phone, remote tools, email, and in-person support Manage and prioritise support requests through the IT service management platform (ServiceNow) Carry out on-site diagnostics and escalate complex issues where necessary to meet resolution targets Work closely with IT colleagues to support both 1st and 2nd line support functions Install, configure, update, and maintain hardware and software solutions Administer Active Directory and deploy applications using Endpoint Manager Provide support for SIP/VoIP telephony and video conferencing technologies Set up and maintain iOS and Android devices, including 4G/5G connectivity equipment Contribute to IT projects and keep technical documentation up to date Skills and Experience: Microsoft certifications are advantageous Previous experience working with IT service management tools Strong knowledge of Windows operating systems, Active Directory, Office 365, and Microsoft Teams Familiarity with security tools such as antivirus solutions, web filtering, and basic networking principles Excellent communication skills with a customer-focused approach to problem solving Ability to remain effective under pressure while managing multiple priorities
Jan 15, 2026
Full time
Service Desk Engineer - Barnsley 35,000 - 40,000 PA IT team within a utilities organisation is seeking a motivated and detail-focused Service Desk Engineer to join them on a permanent basis. In this role, you will take ownership of recording, troubleshooting, and resolving a wide range of hardware and software issues. You will act as a key escalation point, providing technical guidance to 1st line support staff, collaborating with wider IT teams, and liaising with third-party suppliers to ensure a consistently high standard of service delivery across the business. Main Duties: Deliver technical assistance to VIPs and end users via phone, remote tools, email, and in-person support Manage and prioritise support requests through the IT service management platform (ServiceNow) Carry out on-site diagnostics and escalate complex issues where necessary to meet resolution targets Work closely with IT colleagues to support both 1st and 2nd line support functions Install, configure, update, and maintain hardware and software solutions Administer Active Directory and deploy applications using Endpoint Manager Provide support for SIP/VoIP telephony and video conferencing technologies Set up and maintain iOS and Android devices, including 4G/5G connectivity equipment Contribute to IT projects and keep technical documentation up to date Skills and Experience: Microsoft certifications are advantageous Previous experience working with IT service management tools Strong knowledge of Windows operating systems, Active Directory, Office 365, and Microsoft Teams Familiarity with security tools such as antivirus solutions, web filtering, and basic networking principles Excellent communication skills with a customer-focused approach to problem solving Ability to remain effective under pressure while managing multiple priorities
Talk Staff Group Limited
Nottingham, Nottinghamshire
An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer, you ll require the following essentials: Background of working in a 1st Line/ Helpdesk role Good understanding of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1st Line Support Engineer role, you ll also be: Respond in a timely manner to queries and adhere to the KPI s in place Adhering to company policies and procedures Uses experience to address user problems and look for potential solutions Share knowledge and expertise with others Support other team members as required Record and track issues from outset to conclusion. Working methodically to respond to, day by day operational needs Adept at avoiding service disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow and Office 365 and Active Directory Working Hours 5 days per week Monday - Friday between the hours of 6am 7pm Weekends based on a 1 in 8 rota You will be required to complete On Call on a rota basis up to 11pm during weekdays Benefits £34,000 per annum DOE Annual Salary review Annual bonus scheme Wellbeing initiatives Subsidised gym memberships Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Jan 15, 2026
Full time
An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer, you ll require the following essentials: Background of working in a 1st Line/ Helpdesk role Good understanding of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1st Line Support Engineer role, you ll also be: Respond in a timely manner to queries and adhere to the KPI s in place Adhering to company policies and procedures Uses experience to address user problems and look for potential solutions Share knowledge and expertise with others Support other team members as required Record and track issues from outset to conclusion. Working methodically to respond to, day by day operational needs Adept at avoiding service disruptions and maintaining SLA and information security requirements Escalate any unresolved issues Ideally hold ITIL framework knowledge and qualifications. Have a good understanding of ServiceNow and Office 365 and Active Directory Working Hours 5 days per week Monday - Friday between the hours of 6am 7pm Weekends based on a 1 in 8 rota You will be required to complete On Call on a rota basis up to 11pm during weekdays Benefits £34,000 per annum DOE Annual Salary review Annual bonus scheme Wellbeing initiatives Subsidised gym memberships Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
IT Support Engineer East Sussex Permanent Hybrid £30,000 - £35,000 VIQU is recruiting an IT Support Engineer to join a lean internal IT team supporting approximately 300 users across the UK and Europe. Reporting directly into the IT Manager, this role has clear ownership across end-user support, devices, and day-to-day IT operations. While the environment is flexible and fast-moving, the remit is defined and offers autonomy, visibility, and progression as the IT function continues to mature. Key Responsibilities of the IT Support Engineer: Deliver 1st and 2nd line support to circa 300 users across UK and European sites Support Windows and macOS end-user environments Manage and support mobile devices across iPhone and Android Administer device management and policies using Intune Support endpoint security using Microsoft Defender Provide day-to-day support across Cisco Meraki networking Work with an external MSP for escalation and additional support when required Operate effectively in a less structured environment with changing priorities Key Requirements of the IT Support Engineer: 2 3 years experience in an IT Support Engineer, 1st Line, or 2nd Line Support role Background supporting users in a small or mid-sized business environment Strong hands-on experience with Windows and macOS Experience with Intune, MDM, and endpoint security tooling Exposure to iPhone, Android, and Cisco Meraki networks Comfortable taking ownership and working with minimal process Clear communication skills and a proactive, adaptable approach Apply today to speak with VIQU in confidence or contact Belle Hegarty at (url removed). Know someone exceptional for this IT Support Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. IT Support Engineer East Sussex Permanent Hybrid £30,000 - £35,000
Jan 15, 2026
Full time
IT Support Engineer East Sussex Permanent Hybrid £30,000 - £35,000 VIQU is recruiting an IT Support Engineer to join a lean internal IT team supporting approximately 300 users across the UK and Europe. Reporting directly into the IT Manager, this role has clear ownership across end-user support, devices, and day-to-day IT operations. While the environment is flexible and fast-moving, the remit is defined and offers autonomy, visibility, and progression as the IT function continues to mature. Key Responsibilities of the IT Support Engineer: Deliver 1st and 2nd line support to circa 300 users across UK and European sites Support Windows and macOS end-user environments Manage and support mobile devices across iPhone and Android Administer device management and policies using Intune Support endpoint security using Microsoft Defender Provide day-to-day support across Cisco Meraki networking Work with an external MSP for escalation and additional support when required Operate effectively in a less structured environment with changing priorities Key Requirements of the IT Support Engineer: 2 3 years experience in an IT Support Engineer, 1st Line, or 2nd Line Support role Background supporting users in a small or mid-sized business environment Strong hands-on experience with Windows and macOS Experience with Intune, MDM, and endpoint security tooling Exposure to iPhone, Android, and Cisco Meraki networks Comfortable taking ownership and working with minimal process Clear communication skills and a proactive, adaptable approach Apply today to speak with VIQU in confidence or contact Belle Hegarty at (url removed). Know someone exceptional for this IT Support Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. IT Support Engineer East Sussex Permanent Hybrid £30,000 - £35,000
Are you a hands-on tech expert who thrives in a fast-paced environment? Do you enjoy solving problems, managing infrastructure, and keeping systems secure and running smoothly? If YES, you could be the Infrastructure Engineer we are looking for! Why join us? Competitive salary & on call payment Flexibility: Based in Kettering, Northants, this role offers a hybrid working option Become a member of an Employee-owned trust Cycle to work scheme What will you be doing? 2nd line support using ManageEngine ServiceDesk Manage backups, anti-virus, and server security Assist with DNS, DHCP, TCP/IP, and virtualisation platforms Provide user support across Windows 10/11, iOS and Android Participate in the on-call rota (1 in 4 weeks, 24/7 cover) What do we need from you? Strong experience with Windows operating systems and AD Familiarity with DNS, DHCP, TCP/IP, and hybrid AD environments Experience supporting Microsoft 365 platforms A proactive approach to IT security and problem solving Ready to be the backbone of our tech support and server infrastructure? Apply now to join our team as an Infrastructure Engineer and make a real impact at Logistex!
Jan 15, 2026
Full time
Are you a hands-on tech expert who thrives in a fast-paced environment? Do you enjoy solving problems, managing infrastructure, and keeping systems secure and running smoothly? If YES, you could be the Infrastructure Engineer we are looking for! Why join us? Competitive salary & on call payment Flexibility: Based in Kettering, Northants, this role offers a hybrid working option Become a member of an Employee-owned trust Cycle to work scheme What will you be doing? 2nd line support using ManageEngine ServiceDesk Manage backups, anti-virus, and server security Assist with DNS, DHCP, TCP/IP, and virtualisation platforms Provide user support across Windows 10/11, iOS and Android Participate in the on-call rota (1 in 4 weeks, 24/7 cover) What do we need from you? Strong experience with Windows operating systems and AD Familiarity with DNS, DHCP, TCP/IP, and hybrid AD environments Experience supporting Microsoft 365 platforms A proactive approach to IT security and problem solving Ready to be the backbone of our tech support and server infrastructure? Apply now to join our team as an Infrastructure Engineer and make a real impact at Logistex!
1st Line Support Nottingham Passionate about delivering exceptional technical support and ensuring a seamless user experience? We re working with a leading organisation seeking a Product Support Technician to join their team and provide first-class assistance to end-users. In this role, you ll be the go-to person for diagnosing and resolving technical issues, managing support tickets, and collaborating with specialists to tackle complex challenges. What you ll be doing: Deliver 1st and 2nd line technical support across AV/IT systems. Build, configure, and test media hardware. Manage and schedule content using CMS platforms. Maintain asset registers for digital hardware. Monitor and respond to help desk tickets promptly. Communicate effectively with clients, suppliers, and internal teams. Support on-site engineers and assist other business areas when needed. What we re looking for: Technology-related technical qualification. Strong IT skills and proficiency in MS Office Suite. Excellent problem-solving and organisational skills. Ability to work independently and as part of a team. Customer-focused mindset with great communication skills. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys learning new technologies. Weekend on-call work may be required on a rota basis. Apply Now or reach out to Ellie at Orion Electrotech! INDKA
Jan 15, 2026
Full time
1st Line Support Nottingham Passionate about delivering exceptional technical support and ensuring a seamless user experience? We re working with a leading organisation seeking a Product Support Technician to join their team and provide first-class assistance to end-users. In this role, you ll be the go-to person for diagnosing and resolving technical issues, managing support tickets, and collaborating with specialists to tackle complex challenges. What you ll be doing: Deliver 1st and 2nd line technical support across AV/IT systems. Build, configure, and test media hardware. Manage and schedule content using CMS platforms. Maintain asset registers for digital hardware. Monitor and respond to help desk tickets promptly. Communicate effectively with clients, suppliers, and internal teams. Support on-site engineers and assist other business areas when needed. What we re looking for: Technology-related technical qualification. Strong IT skills and proficiency in MS Office Suite. Excellent problem-solving and organisational skills. Ability to work independently and as part of a team. Customer-focused mindset with great communication skills. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys learning new technologies. Weekend on-call work may be required on a rota basis. Apply Now or reach out to Ellie at Orion Electrotech! INDKA
Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working in varied tech environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You ll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from 5 to 400 users. You ll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Most work is remote, but occasional travel is required to the office in Stratford upon Avon once per week and to client site for projects on an adhoc basis. Having your own car and driving is ideal. Salary of £30,000-£35,000 + a discretionary company bonus scheme Ideally you'll have experience supporting the following: Windows Desktop OS (Registry, Services, Group Policy, MDM) Office 365, SharePoint, Entra ID, Intune, Exchange Windows Server, Active Directory, Hyper-V, VMware Event Viewer, PowerShell Networking fundamentals routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we re looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills A real appetite to learn, progress and contribute ideas If this looks like your next role, apply now as we have interview slots available! We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Jan 15, 2026
Full time
Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working in varied tech environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You ll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from 5 to 400 users. You ll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Most work is remote, but occasional travel is required to the office in Stratford upon Avon once per week and to client site for projects on an adhoc basis. Having your own car and driving is ideal. Salary of £30,000-£35,000 + a discretionary company bonus scheme Ideally you'll have experience supporting the following: Windows Desktop OS (Registry, Services, Group Policy, MDM) Office 365, SharePoint, Entra ID, Intune, Exchange Windows Server, Active Directory, Hyper-V, VMware Event Viewer, PowerShell Networking fundamentals routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we re looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills A real appetite to learn, progress and contribute ideas If this looks like your next role, apply now as we have interview slots available! We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
2nd/3rd Line IT Network Support Engineer Salary: £40k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required We have an exciting opportunity for a 2nd/3rd Line IT Network Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 2nd/3rd Line IT Network Support Engineers with experience in a Managed Service Provider or multi-site environments. The role offers excellent scope and future growth opportunities for the right candidate. Network Support Engineer Requirements: Significant experience supporting and troubleshooting complex multi-site LAN/WAN environments Advanced configuration and management of enterprise switches, routers, and firewalls (e.g., Cisco, Fortinet, Juniper) In-depth knowledge of routing protocols (OSPF, BGP, EIGRP) and dynamic routing configuration Strong understanding of network security concepts, including firewall rule sets, VPNs (IPSec, SSL), and intrusion prevention systems Experience with VLAN design, trunking, inter-VLAN routing, and network segmentation Hands-on experience with wireless networking (802.1x authentication, enterprise Wi-Fi deployment, troubleshooting RF issues) Proficient in network monitoring, analysis, and troubleshooting using tools such as Wireshark, SolarWinds, PRTG, or similar Experience with network automation and scripting (e.g., Python, Ansible, or PowerShell) for configuration management and monitoring Familiarity with cloud networking (Azure/AWS VPCs, VPN gateways, ExpressRoute/Direct Connect) Proven ability to implement and support high-availability solutions (redundant links, HSRP/VRRP, load balancing) Experience with DNS, DHCP, NAT, and network address planning Ability to produce and maintain detailed network documentation, diagrams, and change records Comfortable working in an ITIL-based service management environment, including incident, problem, and change management processes Desirable: Experience with SD-WAN technologies and deployment Knowledge of VoIP systems and network QoS Cisco CCNA/CCNP or equivalent certification CompTIA Network+ Microsoft Certified: Azure Administrator Associate AWS Certified Solutions Architect Associate ITIL Foundation If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jan 15, 2026
Full time
2nd/3rd Line IT Network Support Engineer Salary: £40k + excellent benefits package Hybrid: 2 days from home / 3 days from the Caerphilly. There is a requirement to work on-call as part of a rota (paid). SC Clearance required We have an exciting opportunity for a 2nd/3rd Line IT Network Support Engineer to join a leading and growing Managed Service Provider and Systems Integrator. This role will support a diverse customer base in both the public and private sectors. We are keen to hear from 2nd/3rd Line IT Network Support Engineers with experience in a Managed Service Provider or multi-site environments. The role offers excellent scope and future growth opportunities for the right candidate. Network Support Engineer Requirements: Significant experience supporting and troubleshooting complex multi-site LAN/WAN environments Advanced configuration and management of enterprise switches, routers, and firewalls (e.g., Cisco, Fortinet, Juniper) In-depth knowledge of routing protocols (OSPF, BGP, EIGRP) and dynamic routing configuration Strong understanding of network security concepts, including firewall rule sets, VPNs (IPSec, SSL), and intrusion prevention systems Experience with VLAN design, trunking, inter-VLAN routing, and network segmentation Hands-on experience with wireless networking (802.1x authentication, enterprise Wi-Fi deployment, troubleshooting RF issues) Proficient in network monitoring, analysis, and troubleshooting using tools such as Wireshark, SolarWinds, PRTG, or similar Experience with network automation and scripting (e.g., Python, Ansible, or PowerShell) for configuration management and monitoring Familiarity with cloud networking (Azure/AWS VPCs, VPN gateways, ExpressRoute/Direct Connect) Proven ability to implement and support high-availability solutions (redundant links, HSRP/VRRP, load balancing) Experience with DNS, DHCP, NAT, and network address planning Ability to produce and maintain detailed network documentation, diagrams, and change records Comfortable working in an ITIL-based service management environment, including incident, problem, and change management processes Desirable: Experience with SD-WAN technologies and deployment Knowledge of VoIP systems and network QoS Cisco CCNA/CCNP or equivalent certification CompTIA Network+ Microsoft Certified: Azure Administrator Associate AWS Certified Solutions Architect Associate ITIL Foundation If this sounds like the role that you are looking for, then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
