People Business Partner - Organisation Development and Continuous Improvement The Sheffield College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage. About the role Part- time applicants will be considered Do you see a clunky process and immediately think "there has to be a better way"? Do you get excited about using AI and automation to eliminate waste? Do you hate inefficiency and look for simpler ways of doing things? If you're nodding along, this role might be for you. We're looking for someone who understands organisation development and is pragmatic about improving things. You'll lead change projects across the college sometimes that's about structures and systems, sometimes it's redesigning our appraisal process, building competency frameworks, or finding ways to automate repetitive HR tasks. You're a problem-solver who likes tech, hates inefficiency, and sees opportunities to make HR processes more efficient. You'll use data and modern tools (including AI) to improve how our People function works then move on to the next priority once it's embedded. This isn't a typical HR role. It's for someone who wants to build things, improve things, and replace things that don't work anymore. Main Responsibilities Design and implement streamlined People processes and systems, then hand them over for ongoing ownership once they're running smoothly. Lead organisational change projects, including work on structures, systems and ways of working that support the college's objectives. Design frameworks that support high performance, including competency models, values and behaviours, and appraisal processes. Find opportunities to use technology, automation and AI to improve People services and reduce time-wasting admin. Develop clear, accessible People policies that reflect our values and keep us legally compliant. Work with our People Analyst, using data and insights to identify improvement opportunities, measure impact, and inform decisions. What we can offer you As the successful candidate, you will be offered a salary of between £47,578- £52,457 per annum (this will be pro rata'd for part time hours) based upon a combination of the skills, knowledge and experience that you can bring to the role. Our benefits Enhanced Pension contributions scheme with SYPA - 18.6% Annual leave - 37 Days (273.8 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free Parking is available at the majority of our campuses Disability Confident We are a Disability Confidentemployer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Please review ourRecruitment Guidelines for Disabled Candidates which provides further information on reasonable adjustments and how the Disability Confident scheme works in practice.If you require any reasonable adjustments or any support at any point throughout the process, please contact us. Armed Forces Covenant As part of our commitment through the Armed Forces Covenant,we re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country. Safeguarding We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures. Further details on our safer recruiting procedures, including the employment of ex-offenders can be found here Safeguarding Next Steps: To apply: Click apply online and follow the links to complete the online application. As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce. Closing date: 22nd February 2026 Please be aware If we have a high number of applications, we may decide to close the vacancy earlier.
Feb 05, 2026
Full time
People Business Partner - Organisation Development and Continuous Improvement The Sheffield College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage. About the role Part- time applicants will be considered Do you see a clunky process and immediately think "there has to be a better way"? Do you get excited about using AI and automation to eliminate waste? Do you hate inefficiency and look for simpler ways of doing things? If you're nodding along, this role might be for you. We're looking for someone who understands organisation development and is pragmatic about improving things. You'll lead change projects across the college sometimes that's about structures and systems, sometimes it's redesigning our appraisal process, building competency frameworks, or finding ways to automate repetitive HR tasks. You're a problem-solver who likes tech, hates inefficiency, and sees opportunities to make HR processes more efficient. You'll use data and modern tools (including AI) to improve how our People function works then move on to the next priority once it's embedded. This isn't a typical HR role. It's for someone who wants to build things, improve things, and replace things that don't work anymore. Main Responsibilities Design and implement streamlined People processes and systems, then hand them over for ongoing ownership once they're running smoothly. Lead organisational change projects, including work on structures, systems and ways of working that support the college's objectives. Design frameworks that support high performance, including competency models, values and behaviours, and appraisal processes. Find opportunities to use technology, automation and AI to improve People services and reduce time-wasting admin. Develop clear, accessible People policies that reflect our values and keep us legally compliant. Work with our People Analyst, using data and insights to identify improvement opportunities, measure impact, and inform decisions. What we can offer you As the successful candidate, you will be offered a salary of between £47,578- £52,457 per annum (this will be pro rata'd for part time hours) based upon a combination of the skills, knowledge and experience that you can bring to the role. Our benefits Enhanced Pension contributions scheme with SYPA - 18.6% Annual leave - 37 Days (273.8 hours) + 8 Bank Holidays (59.2 hours)- this includes a discretionary Christmas closure period Health and wellbeing, we offer Employee assistance programme through Bupa Occupational Health through PAM Free eye tests for VDU users Free Parking is available at the majority of our campuses Disability Confident We are a Disability Confidentemployer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Please review ourRecruitment Guidelines for Disabled Candidates which provides further information on reasonable adjustments and how the Disability Confident scheme works in practice.If you require any reasonable adjustments or any support at any point throughout the process, please contact us. Armed Forces Covenant As part of our commitment through the Armed Forces Covenant,we re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country. Safeguarding We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures. Further details on our safer recruiting procedures, including the employment of ex-offenders can be found here Safeguarding Next Steps: To apply: Click apply online and follow the links to complete the online application. As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce. Closing date: 22nd February 2026 Please be aware If we have a high number of applications, we may decide to close the vacancy earlier.
First/Second Line IT Support Analyst Location: Covent Garden, London Salary: £25,000 - £33,000 depending on experience Hours of Work: 37.5 hours per week, 08:30 - 20:30 Monday - Friday and 09:30 - 15:00 Saturday - Sunday on a rota system 35 days annual leave plus bank holidays, in addition to many other excellent benefits on offer Are you a driven and proactive First/Second Line IT Support Analyst? Then join our IT Department to provide excellent support to our staff and learners, helping to bring together people across the capital and beyond and to enrich lives through learning. Be Part of Our Community City Lit is London's largest provider of learning for adults, inspiring over 30,000 students a year and offering more than 5,000 courses, online and face-to-face. As a leader in our field, who have recently been rated as outstanding in all areas by Ofsted, we have a century's reputation for delivering the highest quality student experience. Partnering with community organisations across London, we deliver bespoke projects that support individuals and communities. To be considered, please submit your CV and a covering letter, detailing your skills and experience. The ideal candidate will: Have a vendor recognised accreditation (MCDST, MCP, MCSA) or a computing degree. Be well organised and self-motivated, with a desire to develop IT skills and suggest solutions and improvements. Have strong prioritisation and time-management skills. Have familiarity with the following: Networking principles (TCP/IP) Microsoft Active Directory (Users & Computers) on-prem and Azure AD Microsoft Windows Microsoft Office on-prem and M365 Windows event logs Helpdesk software Our generous rewards and benefits are numerous and wide-ranging, including flexible working, generous course discounts that include friends and family, our pension scheme plus life assurance and enhanced Family Friendly leave. There's also a season ticket loan programme, entitlement to access the student discounts programme (Totum) and other discounted retail platforms as well as preferential rates with Fitness First. Alongside these we all offer a 24/7 Employee Assistance Programme to support our staff as well as access to an online or over the phone GP service. Sited in London's creative community of Covent Garden, City Lit is a thriving hub of learning and opportunity with a palpable sense of purpose and identity and a culture of equality and inclusivity. We know diversity fosters creativity and innovation and we are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented these include applications from Black, Asian and minority ethnic backgrounds, those who have a disability and the LGBTQI+ community. We provide a professional and supportive community that blends teaching and learning to deliver endless possibilities. For full details of the role, please refer to the Job Description. We reserve the right to close this role early should we receive a high volume of applications. Closing Date: 15th February 2025 Interview Dates: week commencing 2nd March 2025
Feb 03, 2026
Full time
First/Second Line IT Support Analyst Location: Covent Garden, London Salary: £25,000 - £33,000 depending on experience Hours of Work: 37.5 hours per week, 08:30 - 20:30 Monday - Friday and 09:30 - 15:00 Saturday - Sunday on a rota system 35 days annual leave plus bank holidays, in addition to many other excellent benefits on offer Are you a driven and proactive First/Second Line IT Support Analyst? Then join our IT Department to provide excellent support to our staff and learners, helping to bring together people across the capital and beyond and to enrich lives through learning. Be Part of Our Community City Lit is London's largest provider of learning for adults, inspiring over 30,000 students a year and offering more than 5,000 courses, online and face-to-face. As a leader in our field, who have recently been rated as outstanding in all areas by Ofsted, we have a century's reputation for delivering the highest quality student experience. Partnering with community organisations across London, we deliver bespoke projects that support individuals and communities. To be considered, please submit your CV and a covering letter, detailing your skills and experience. The ideal candidate will: Have a vendor recognised accreditation (MCDST, MCP, MCSA) or a computing degree. Be well organised and self-motivated, with a desire to develop IT skills and suggest solutions and improvements. Have strong prioritisation and time-management skills. Have familiarity with the following: Networking principles (TCP/IP) Microsoft Active Directory (Users & Computers) on-prem and Azure AD Microsoft Windows Microsoft Office on-prem and M365 Windows event logs Helpdesk software Our generous rewards and benefits are numerous and wide-ranging, including flexible working, generous course discounts that include friends and family, our pension scheme plus life assurance and enhanced Family Friendly leave. There's also a season ticket loan programme, entitlement to access the student discounts programme (Totum) and other discounted retail platforms as well as preferential rates with Fitness First. Alongside these we all offer a 24/7 Employee Assistance Programme to support our staff as well as access to an online or over the phone GP service. Sited in London's creative community of Covent Garden, City Lit is a thriving hub of learning and opportunity with a palpable sense of purpose and identity and a culture of equality and inclusivity. We know diversity fosters creativity and innovation and we are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented these include applications from Black, Asian and minority ethnic backgrounds, those who have a disability and the LGBTQI+ community. We provide a professional and supportive community that blends teaching and learning to deliver endless possibilities. For full details of the role, please refer to the Job Description. We reserve the right to close this role early should we receive a high volume of applications. Closing Date: 15th February 2025 Interview Dates: week commencing 2nd March 2025
Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)
Jan 30, 2026
Full time
Summary: Join our IT team as a Solutions Analyst and be the essential technical bridge to our Scientific Services department. In this role, you will lead the lifecycle management and development of our ThermoFisher LIMS suite, the digital engine driving our water testing operations. You will work side-by-side with Laboratory Managers and Scientists to translate complex analytical requirements into reliable technical workflows, ensuring every water sample moves accurately from collection to final report. Your work is fundamental to public health and national regulatory compliance. By maintaining a high-performing, integrated LIMS environment, you prevent operational bottlenecks and safeguard the integrity of thousands of daily water quality tests. Your expertise directly enables us to meet Drinking Water Inspectorate (DWI) standards, ensuring a safe and consistent water supply for millions of customers. Main Responsibilities Conduct workshops and one-to-one sessions with laboratory staff to define the business objectives and functional outcomes required for new system enhancements. Design and specify software modules or configuration changes to the ThermoFisher platform to deliver solutions that improve laboratory efficiency and data quality. Develop and implement code changes, ad-hoc queries, and reports to meet the specific analytical needs of the Scientific Services team. Execute rigorous testing protocols on new software modules in accordance with IT policies to ensure "right first time" delivery and regulatory compliance. Analyse the impact of proposed system changes and coordinate the change control process to minimise risk to live laboratory operations. Provide 2nd and 3rd line technical support for reported system issues to resolve faults and maintain the availability of critical testing applications. Train end-users on new system functionality and mentor junior IT colleagues to ensure effective adoption and long-term supportability of the solution. Liaise with third-party suppliers (ThermoFisher) and internal infrastructure teams to implement major software upgrades and troubleshoot complex external defects. Maintain up-to-date technical documentation and manage code revisions to ensure the long-term maintainability and auditability of the system. Participate in the out-of-hours on-call rota to provide emergency technical response for critical system outages affecting 24/7 laboratory operations. You'll need: Skills / Qualifications / Experience Educated to degree level in Computer Science, Information Technology, or a related discipline, or possessing equivalent vocational qualifications and significant operational experience in systems development. Certification in ITIL (Service Management) or relevant software development methodologies (e.g., Agile/Waterfall). Technical proficiency in configuring and customising Laboratory Information Management Systems (specifically ThermoFisher SampleManager or similar enterprise LIMS platforms). Strong coding skills in languages relevant to the LIMS environment (e.g., VGL, C#, .NET) and experience with scripting for automation. Advanced knowledge of SQL (Oracle or SQL Server). Ability to translate scientific business processes into clear technical specifications and functional designs. Skill in creating precise technical documentation, including change logs, code revisions, and user guides. Proven experience in the full software development lifecycle (SDLC), from gathering requirements through to testing, implementation, and post-go-live support. Experience collaborating with third-party software suppliers (such as ThermoFisher) to manage upgrades, patch deployments, and resolve escalated defects. Practical experience in integrating core business applications with other enterprise systems or laboratory instrumentation. A strong track record of managing software changes within a formal change control framework, ensuring risk analysis is conducted to prevent operational disruption. Experience providing 2nd and 3rd line technical support, troubleshooting complex application errors, and delivering training to non-technical business users We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £40,000 - £55,000 p.a. (dependent on experience)
IT Service Desk Analyst Benefits: Competitive salary with excellent benefits package Hybrid working (2 days in office / 3 days remote) Generous pension contributions and bonus scheme Car scheme for employees and family Private medical cover, wellbeing support, and onsite gym 25+ days holiday plus volunteering leave Flexible working and extensive training opportunities About the Role: We're seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. You'll provide 1st line technical support and occasionally 2nd and 3rd line support, for internal teams and partners. The IT Team: You'll be part of the Business Technology Services team, which provides technology and change support across governance, technical operations, cyber security and more. The team supports UK and European operations, ensuring technology helps and protects the business. Key Responsibilities: Log, prioritise, and resolve technical issues and requests Deliver excellent customer service across multiple channels Escalate and manage major incidents appropriately Support change and problem management processes Assist with projects and improve internal tools like Power Apps Maintain accurate documentation and asset records Participate in shift patterns, including some weekend/on-call work What You'll Bring: 5+ years' experience in a busy IT Service Desk or similar support role Strong troubleshooting skills with Windows 11 and Office 365 Experience with Active Directory, SCCM, and ITSM tools (e.g., Freshservice) Clear, professional communication and strong customer care focus Ability to manage competing priorities in a fast-paced environment ITIL knowledge and experience working to SLAs Nice to Have: Experience in the financial services sector Familiarity with vulnerability management tools (e.g., Qualys) Knowledge of remote support tools and collaboration platforms Experience with Power Apps and automating service processes Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15354
Jan 30, 2026
Full time
IT Service Desk Analyst Benefits: Competitive salary with excellent benefits package Hybrid working (2 days in office / 3 days remote) Generous pension contributions and bonus scheme Car scheme for employees and family Private medical cover, wellbeing support, and onsite gym 25+ days holiday plus volunteering leave Flexible working and extensive training opportunities About the Role: We're seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. You'll provide 1st line technical support and occasionally 2nd and 3rd line support, for internal teams and partners. The IT Team: You'll be part of the Business Technology Services team, which provides technology and change support across governance, technical operations, cyber security and more. The team supports UK and European operations, ensuring technology helps and protects the business. Key Responsibilities: Log, prioritise, and resolve technical issues and requests Deliver excellent customer service across multiple channels Escalate and manage major incidents appropriately Support change and problem management processes Assist with projects and improve internal tools like Power Apps Maintain accurate documentation and asset records Participate in shift patterns, including some weekend/on-call work What You'll Bring: 5+ years' experience in a busy IT Service Desk or similar support role Strong troubleshooting skills with Windows 11 and Office 365 Experience with Active Directory, SCCM, and ITSM tools (e.g., Freshservice) Clear, professional communication and strong customer care focus Ability to manage competing priorities in a fast-paced environment ITIL knowledge and experience working to SLAs Nice to Have: Experience in the financial services sector Familiarity with vulnerability management tools (e.g., Qualys) Knowledge of remote support tools and collaboration platforms Experience with Power Apps and automating service processes Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15354
Stellar Select
Letchworth Garden City, Hertfordshire
Job Title: IT Support Analyst Location: Hertfordshire (Hybrid 2-3 days per week in the office. It is expected to be office based during the first 2 weeks) Salary: On Application Hours: Monday - Friday 9 am - 5 pm Benefits: 15% Contributory Pension (10% Employer, 5% Employee) 26 days holiday plus bank holidays, and a day off for your birthday Discretionary Bonus Scheme & Annual salary reviews Paid sick leave & Digital GP 24/7 Private Health Insurance, Critical Illness Insurance & Dental Cover Income Protection Enhanced maternity, paternity and shared parental leave Menopause support Paid Carers leave Charity Day Employee Assistance Programme Cycle2work Scheme Benefits Hub; large selection of?employee discounts, rewards and?perks across?a number of?brands,?restaurants, holidays and "away"?days. About our client and the role of IT Support Analyst: Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity for an IT Support Analyst to perform 1st, 2nd and 3rd line support functions, being the first point of contact for all technical queries. The role will involve supporting hardware, software and network issues via telephone and being onsite, using remote tools and service desk support. You will be liaising with key Outsourced Service Providers and maintain iTIL functions. Responsibilities for the role of IT Support Analyst: Provide day-to-day IT support across the business, including laptops, mobiles, tablets, meeting room technology, and executive/board-level support Manage and update support tickets using the SolarWinds CMS system while delivering a high standard of customer service Set up, configure, deploy, and support PCs, laptops, printers, and mobile devices Procure IT equipment, maintain stock levels, track IT assets, and manage ethical e-waste disposal Support, contribute to, and lead IT projects as required Promote cyber security awareness and training, working closely with the Senior Security & Cloud Analyst to resolve security incidents Administer Azure AD / Active Directory, Microsoft Exchange and SharePoint, and create application packages via Intune Create and maintain IT documentation, processes, and procedures, ensuring adherence to IT policies Deliver IT training, including new joiner inductions and ongoing user training Support and mentor junior team members through knowledge sharing Experience and skills required for the role of IT Support Analyst: 3-5 years' experience in an IT support role Microsoft (or similar) certifications are desirable Strong technical knowledge of Microsoft technologies, including Office 365, Windows 11, Intune, MS Defender, Exchange, SharePoint, and Active Directory / Azure AD Knowledge of the UK banking or financial services environment Experience supporting mobile devices (Apple and Android) and CRM systems, preferably Microsoft Dynamics Ability to prioritise workload, work independently, and remain self-motivated Strong analytical and problem-solving skills, with the ability to identify business risks and escalate appropriately Excellent communication and relationship management skills, able to explain technical issues to both technical and non-technical users High attention to detail with a proactive, can-do attitude For more information regarding the role of IT Support Analyst please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Jan 30, 2026
Full time
Job Title: IT Support Analyst Location: Hertfordshire (Hybrid 2-3 days per week in the office. It is expected to be office based during the first 2 weeks) Salary: On Application Hours: Monday - Friday 9 am - 5 pm Benefits: 15% Contributory Pension (10% Employer, 5% Employee) 26 days holiday plus bank holidays, and a day off for your birthday Discretionary Bonus Scheme & Annual salary reviews Paid sick leave & Digital GP 24/7 Private Health Insurance, Critical Illness Insurance & Dental Cover Income Protection Enhanced maternity, paternity and shared parental leave Menopause support Paid Carers leave Charity Day Employee Assistance Programme Cycle2work Scheme Benefits Hub; large selection of?employee discounts, rewards and?perks across?a number of?brands,?restaurants, holidays and "away"?days. About our client and the role of IT Support Analyst: Our client is a fast-growing financial services provider who put their colleagues and customers at the heart of everything they do. They are built on strong values with a collaborative culture, with a strong focus on inclusivity, integrity and innovation. They have an exciting opportunity for an IT Support Analyst to perform 1st, 2nd and 3rd line support functions, being the first point of contact for all technical queries. The role will involve supporting hardware, software and network issues via telephone and being onsite, using remote tools and service desk support. You will be liaising with key Outsourced Service Providers and maintain iTIL functions. Responsibilities for the role of IT Support Analyst: Provide day-to-day IT support across the business, including laptops, mobiles, tablets, meeting room technology, and executive/board-level support Manage and update support tickets using the SolarWinds CMS system while delivering a high standard of customer service Set up, configure, deploy, and support PCs, laptops, printers, and mobile devices Procure IT equipment, maintain stock levels, track IT assets, and manage ethical e-waste disposal Support, contribute to, and lead IT projects as required Promote cyber security awareness and training, working closely with the Senior Security & Cloud Analyst to resolve security incidents Administer Azure AD / Active Directory, Microsoft Exchange and SharePoint, and create application packages via Intune Create and maintain IT documentation, processes, and procedures, ensuring adherence to IT policies Deliver IT training, including new joiner inductions and ongoing user training Support and mentor junior team members through knowledge sharing Experience and skills required for the role of IT Support Analyst: 3-5 years' experience in an IT support role Microsoft (or similar) certifications are desirable Strong technical knowledge of Microsoft technologies, including Office 365, Windows 11, Intune, MS Defender, Exchange, SharePoint, and Active Directory / Azure AD Knowledge of the UK banking or financial services environment Experience supporting mobile devices (Apple and Android) and CRM systems, preferably Microsoft Dynamics Ability to prioritise workload, work independently, and remain self-motivated Strong analytical and problem-solving skills, with the ability to identify business risks and escalate appropriately Excellent communication and relationship management skills, able to explain technical issues to both technical and non-technical users High attention to detail with a proactive, can-do attitude For more information regarding the role of IT Support Analyst please contact us Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Elevate Technology Group Ltd
Chalfont St. Peter, Buckinghamshire
Job Title: Application Support Analyst Location: Gerrards Cross, Buckinghamshire Salary: 35,000 - 40,000 (plus benefits) A growing healthcare organisation is looking for an Application Support Analyst to join their technology team in Gerrards Cross. This is a hands on technical support role focused on business critical applications used across clinical and operational environments. You will act as a key link between end users, IT, and third party providers, ensuring systems remain reliable, secure, and fit for purpose in a fast paced healthcare setting. The Role You will be responsible for supporting, maintaining, and improving a range of internal applications and databases. This role suits someone technical, proactive, and confident working independently while still being a strong team player. Key responsibilities include: - Providing 2nd line application support to internal users - Managing and resolving incidents and service requests - Investigating application, database, and system issues - Writing and running SQL queries for troubleshooting and data analysis - Supporting Windows based environments and related infrastructure - Working with remote access tools to support users across multiple sites - Documenting fixes, processes, and known errors Essential skills and experience: - Proven experience in an Application Support or similar technical support role - Strong working knowledge of SQL and relational databases - Experience supporting Windows environments - Familiarity with service desk and ticketing tools such as Jira - Experience using remote access and support tools - Excellent communication and interpersonal skills Desirable, not essential: - Experience supporting applications within healthcare or regulated environments - Understanding of data security and confidentiality best practices If you are an Application Support Analyst who enjoys solving problems, working with users, and taking ownership of technical issues, this is a great opportunity to join a purpose driven healthcare organisation.
Jan 30, 2026
Full time
Job Title: Application Support Analyst Location: Gerrards Cross, Buckinghamshire Salary: 35,000 - 40,000 (plus benefits) A growing healthcare organisation is looking for an Application Support Analyst to join their technology team in Gerrards Cross. This is a hands on technical support role focused on business critical applications used across clinical and operational environments. You will act as a key link between end users, IT, and third party providers, ensuring systems remain reliable, secure, and fit for purpose in a fast paced healthcare setting. The Role You will be responsible for supporting, maintaining, and improving a range of internal applications and databases. This role suits someone technical, proactive, and confident working independently while still being a strong team player. Key responsibilities include: - Providing 2nd line application support to internal users - Managing and resolving incidents and service requests - Investigating application, database, and system issues - Writing and running SQL queries for troubleshooting and data analysis - Supporting Windows based environments and related infrastructure - Working with remote access tools to support users across multiple sites - Documenting fixes, processes, and known errors Essential skills and experience: - Proven experience in an Application Support or similar technical support role - Strong working knowledge of SQL and relational databases - Experience supporting Windows environments - Familiarity with service desk and ticketing tools such as Jira - Experience using remote access and support tools - Excellent communication and interpersonal skills Desirable, not essential: - Experience supporting applications within healthcare or regulated environments - Understanding of data security and confidentiality best practices If you are an Application Support Analyst who enjoys solving problems, working with users, and taking ownership of technical issues, this is a great opportunity to join a purpose driven healthcare organisation.
iSupply Recruitment Ltd
Letchworth Garden City, Hertfordshire
We're looking for an experienced IT Support Analyst to join a dynamic IT team. This is a hands-on technical role where you'll be the go-to person for resolving complex IT challenges while helping shape the technology landscape. Based in Letchworth with the opportunity for hybrid working: 2-3 days per week working from home. What You'll Be Doing Provide 1st/2nd/3rd line support across hardware, software, and network issues Manage and update our ticketing system, maintaining ITIL best practices Lead and support IT projects from conception to delivery Configure and deploy new devices, including laptops, mobile devices, and tablets Drive cyber security awareness and training initiatives across the organisation Administer Azure AD, Microsoft Exchange, and SharePoint environments Create and distribute application packages via InTune Mentor junior team members and contribute to knowledge sharing Provide executive-level support for board meetings and senior leadership What We're Looking For 3-5 years' proven experience in an IT support role Strong technical knowledge of Office 365, Windows 11, Microsoft InTune, Active Directory/Azure AD Experience with MS Defender, SharePoint, Exchange, and mobile technologies (iOS & Android) Microsoft certifications (or similar) would be advantageous Excellent problem-solving skills with the ability to communicate technical concepts to non-technical users Self-motivated with strong prioritisation skills and attention to detail A proactive, can-do attitude with a genuine passion for delivering exceptional service What's In It For You This role offers variety, autonomy, and the opportunity to make a real impact. You'll work with modern technologies, lead meaningful projects, and be part of a team that values integrity, simplicity, and continuous improvement. Occasional travel to other office locations may be required.
Jan 30, 2026
Full time
We're looking for an experienced IT Support Analyst to join a dynamic IT team. This is a hands-on technical role where you'll be the go-to person for resolving complex IT challenges while helping shape the technology landscape. Based in Letchworth with the opportunity for hybrid working: 2-3 days per week working from home. What You'll Be Doing Provide 1st/2nd/3rd line support across hardware, software, and network issues Manage and update our ticketing system, maintaining ITIL best practices Lead and support IT projects from conception to delivery Configure and deploy new devices, including laptops, mobile devices, and tablets Drive cyber security awareness and training initiatives across the organisation Administer Azure AD, Microsoft Exchange, and SharePoint environments Create and distribute application packages via InTune Mentor junior team members and contribute to knowledge sharing Provide executive-level support for board meetings and senior leadership What We're Looking For 3-5 years' proven experience in an IT support role Strong technical knowledge of Office 365, Windows 11, Microsoft InTune, Active Directory/Azure AD Experience with MS Defender, SharePoint, Exchange, and mobile technologies (iOS & Android) Microsoft certifications (or similar) would be advantageous Excellent problem-solving skills with the ability to communicate technical concepts to non-technical users Self-motivated with strong prioritisation skills and attention to detail A proactive, can-do attitude with a genuine passion for delivering exceptional service What's In It For You This role offers variety, autonomy, and the opportunity to make a real impact. You'll work with modern technologies, lead meaningful projects, and be part of a team that values integrity, simplicity, and continuous improvement. Occasional travel to other office locations may be required.
Location: Doncaster Business: SARIA s UK operations have a market-leading presence in a wide range of sectors associated with the food chain. The Group s companies manufacture quality products for use in human and animal foodstuffs, agriculture, aquaculture, and industrial applications. The company also produces biofuels and renewable energy and provides services for farming and the food industry. The company has a UK annual turnover approaching £320 million and employs around 700 people at 15 sites across the country. The Position As part of the ongoing development within our Information and Digital services organisation, supporting SARIA Group operations across the UK, we are seeking to appoint a dynamic Support Analyst to join the team based in Doncaster. The department is transitioning to a Global IT function, creating future opportunities to specialise in specific work streams. This is a full time, site based, permanent position, working 40 hours per week. As a Support Analyst your duties and responsibilities will vary based on the Company s requirements but will include: Providing a key supporting role, following direction and duties as designated by the IT Manager SARIA UK & Digital Services Team. Diagnosing and resolving user problems and educating users on problem resolutions in a prompt, courteous and professional manner. Supporting Business Central ERP System and associated ERP Systems. Develop training guides, procedures, and videos for users. Infrastructure / Software Training. Administer user access and create new users. Ensure user requirements are met with consistently high quality of service. Ensure that each support issue and resolution is adequately documented and tracked from reporting to resolution, including any escalated issues. Handle a mix of 1st and 2nd line infrastructure and software support issues. Ensure maintenance of a support system, tracking performance and identifying trends, anomalies, and opportunities for improvement. Maintaining Networks and Infrastructure across SARIA Sites Producing clear, unambiguous, testable requirement specifications for users, enabling the lead analysts to develop suitable solutions. Assist in the modelling of the current and future states for the business using industry standard approaches and notation. Mobile Device Maintenance. Occasional travel to remote sites. Assist in the evaluation of the solutions against business objectives and system requirements. The Person You will ideally be qualified to degree Level In an IT related subject and have already gained experience within a fast-moving, customer facing in-house IT support role. A clean Driving licence is required. To be successful in the role you will have ideally gained experience with Microsoft Dynamics/Business Central or other ERP Systems Advanced level proficiency with Microsoft suite/Operating systems and 365 Networking skills Together with Excellent organisational skills and interpersonal ability Teamwork Desire to learn and develop in both skillset and career. Being an initiative-taking and driven initiative-taker Salary: Competitive Salary and Benefits package Please note that only shortlisted applicants will be contacted due to the high volume of CV s being received.
Jan 21, 2026
Full time
Location: Doncaster Business: SARIA s UK operations have a market-leading presence in a wide range of sectors associated with the food chain. The Group s companies manufacture quality products for use in human and animal foodstuffs, agriculture, aquaculture, and industrial applications. The company also produces biofuels and renewable energy and provides services for farming and the food industry. The company has a UK annual turnover approaching £320 million and employs around 700 people at 15 sites across the country. The Position As part of the ongoing development within our Information and Digital services organisation, supporting SARIA Group operations across the UK, we are seeking to appoint a dynamic Support Analyst to join the team based in Doncaster. The department is transitioning to a Global IT function, creating future opportunities to specialise in specific work streams. This is a full time, site based, permanent position, working 40 hours per week. As a Support Analyst your duties and responsibilities will vary based on the Company s requirements but will include: Providing a key supporting role, following direction and duties as designated by the IT Manager SARIA UK & Digital Services Team. Diagnosing and resolving user problems and educating users on problem resolutions in a prompt, courteous and professional manner. Supporting Business Central ERP System and associated ERP Systems. Develop training guides, procedures, and videos for users. Infrastructure / Software Training. Administer user access and create new users. Ensure user requirements are met with consistently high quality of service. Ensure that each support issue and resolution is adequately documented and tracked from reporting to resolution, including any escalated issues. Handle a mix of 1st and 2nd line infrastructure and software support issues. Ensure maintenance of a support system, tracking performance and identifying trends, anomalies, and opportunities for improvement. Maintaining Networks and Infrastructure across SARIA Sites Producing clear, unambiguous, testable requirement specifications for users, enabling the lead analysts to develop suitable solutions. Assist in the modelling of the current and future states for the business using industry standard approaches and notation. Mobile Device Maintenance. Occasional travel to remote sites. Assist in the evaluation of the solutions against business objectives and system requirements. The Person You will ideally be qualified to degree Level In an IT related subject and have already gained experience within a fast-moving, customer facing in-house IT support role. A clean Driving licence is required. To be successful in the role you will have ideally gained experience with Microsoft Dynamics/Business Central or other ERP Systems Advanced level proficiency with Microsoft suite/Operating systems and 365 Networking skills Together with Excellent organisational skills and interpersonal ability Teamwork Desire to learn and develop in both skillset and career. Being an initiative-taking and driven initiative-taker Salary: Competitive Salary and Benefits package Please note that only shortlisted applicants will be contacted due to the high volume of CV s being received.
Clockwork Organisation Ltd t/a Travail Employment
Pentre Maelor, Clwyd
SAP / IT Support Analyst £35,000 - £45,000 per annum (depending on skills and abilities) Permanent opportunity in Wrexham Why you will love this role: 4-day working week (Monday-Thursday) Broad exposure to SAP, IT systems, and business operations A role where your work directly impacts system performance and user experience Opportunity to develop both technical and functional SAP skills Stable environment with long-term career potential The Role: We are supporting our client to recruit a SAP / IT Support Analyst who willjoin a well-established manufacturing organisation where SAP plays a critical role in day-to-day operations. This is a hands-on, varied role combining SAP functional and technical support with wider IT systems responsibility - ideal for someone who wants ownership, visibility, and the opportunity to influence how systems evolve. Responsibilities of the SAP / IT Support Analyst: Providing 1st & 2nd line SAP support across core ECC modules (SD, MM, PP, CO, FI) Troubleshooting issues, resolving incidents, and delivering system improvements Supporting ABAP developments, enhancements, and system modifications Working with reporting & analytics, including data transformations and extractors Delivering SAP changes and continuous system improvements Creating SAP training materials and supporting users across the business Supporting wider IT infrastructure including antivirus, VPN, hardware, and networks Managing IT suppliers and contracts (phones, mobiles, equipment, software) Assisting with annual stock takes and IT-related administration The Candidate: The successful SAP / IT Support Analystwill have the following skills and abilities: At least 2 years' experience supporting SAP ERP systems Knowledge of ABAP and how it integrates with SAP BW processes Experience working across multiple SAP modules (SD/MM/PP/CO/FI) Strong organisational skills and the ability to manage competing priorities Confident communicator who can support both technical and non-technical users SAP Certification (desirable) GDPR / DPO Certification (desirable) The Client Our client is a major / world?leading manufacturer with a UK flagship site on the Wrexham Industrial Estate. Additional job titles/skills: SAP Support Analyst, ERP Support Analyst, IT Systems Analyst (SAP/ERP focus), SAP IT Support Specialist Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
Jan 15, 2026
Full time
SAP / IT Support Analyst £35,000 - £45,000 per annum (depending on skills and abilities) Permanent opportunity in Wrexham Why you will love this role: 4-day working week (Monday-Thursday) Broad exposure to SAP, IT systems, and business operations A role where your work directly impacts system performance and user experience Opportunity to develop both technical and functional SAP skills Stable environment with long-term career potential The Role: We are supporting our client to recruit a SAP / IT Support Analyst who willjoin a well-established manufacturing organisation where SAP plays a critical role in day-to-day operations. This is a hands-on, varied role combining SAP functional and technical support with wider IT systems responsibility - ideal for someone who wants ownership, visibility, and the opportunity to influence how systems evolve. Responsibilities of the SAP / IT Support Analyst: Providing 1st & 2nd line SAP support across core ECC modules (SD, MM, PP, CO, FI) Troubleshooting issues, resolving incidents, and delivering system improvements Supporting ABAP developments, enhancements, and system modifications Working with reporting & analytics, including data transformations and extractors Delivering SAP changes and continuous system improvements Creating SAP training materials and supporting users across the business Supporting wider IT infrastructure including antivirus, VPN, hardware, and networks Managing IT suppliers and contracts (phones, mobiles, equipment, software) Assisting with annual stock takes and IT-related administration The Candidate: The successful SAP / IT Support Analystwill have the following skills and abilities: At least 2 years' experience supporting SAP ERP systems Knowledge of ABAP and how it integrates with SAP BW processes Experience working across multiple SAP modules (SD/MM/PP/CO/FI) Strong organisational skills and the ability to manage competing priorities Confident communicator who can support both technical and non-technical users SAP Certification (desirable) GDPR / DPO Certification (desirable) The Client Our client is a major / world?leading manufacturer with a UK flagship site on the Wrexham Industrial Estate. Additional job titles/skills: SAP Support Analyst, ERP Support Analyst, IT Systems Analyst (SAP/ERP focus), SAP IT Support Specialist Friendly Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01
