IT Application Support Analyst - Christchurch - 12 Month FTC-Up to £50k Are you an experienced Application Support Analyst with strong SharePoint and data migration skills? Join a growing IT team where you'll play a key role in supporting business-critical systems and driving digital improvement. What you'll be doing: Providing 2nd & 3rd line support across key applications Troubleshooting issues and click apply for full job details
May 11, 2026
Contractor
IT Application Support Analyst - Christchurch - 12 Month FTC-Up to £50k Are you an experienced Application Support Analyst with strong SharePoint and data migration skills? Join a growing IT team where you'll play a key role in supporting business-critical systems and driving digital improvement. What you'll be doing: Providing 2nd & 3rd line support across key applications Troubleshooting issues and click apply for full job details
Your new company Your CompanyHays are working with a forward thinking, ambitious professional services organisation that places innovation, collaboration and people at the heart of everything they do. With a strong growth strategy and a modern approach to technology, the business supports hundreds of users across multiple UK locations and continues to invest heavily in its IT function. This is an organisation that values being inclusive, collaborative and refreshingly human, while also maintaining high standards of service delivery and operational excellence. Your RoleAs a Service Desk Analyst, you will play a key role in delivering high quality IT support to colleagues across the business. Acting as the first point of contact, you will take ownership of incidents and service requests from initial logging through to resolution, ensuring excellent communication throughout. Key responsibilities include: Providing 1st and 2nd line technical support to a large user base via the IT Service Desk Logging, managing and resolving incidents and requests within agreed SLAs, escalating where appropriate Supporting day to day technology including laptops, software, printers and mobile devices Working closely with 3rd line infrastructure and application teams to support and improve core services Operating within ITIL processes, including incident, problem, change, knowledge and asset management Maintaining a strong focus on customer service while working effectively in a fast paced environment This role is office based in Belfast, full time, with occasional funded travel to another UK office for training and team days. What You Need to Succeed To be successful in this role, you will bring a combination of strong technical capability and excellent customer service skills, including: Proven experience providing 1st and 2nd line support within an IT Service Desk environment Strong working knowledge of Microsoft 365, including business productivity tools Experience with Azure, Intune, and a solid understanding of cyber and information security principles A customer focused mindset with the ability to communicate clearly and professionally Strong organisational skills, able to manage multiple tasks and priorities simultaneously A proactive, self motivated approach with the ability to work both independently and as part of a team The ability to remain calm under pressure and work effectively to deadlines What You Will Get in ReturnIn return, you will join an organisation that genuinely invests in its people and offers: The opportunity to work within a growing, ambitious IT function Exposure to a modern technology environment with ongoing service improvement initiatives Comprehensive training and professional development to support your career progression A collaborative, inclusive culture with a strong focus on wellbeing A competitive benefits package designed to support both professional and personal needs This is an excellent opportunity for a Service Desk professional looking to take the next step in their career within a supportive and progressive environment. You will be the main point of contact at the Belfast Office, but have strong support from head office. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 10, 2026
Full time
Your new company Your CompanyHays are working with a forward thinking, ambitious professional services organisation that places innovation, collaboration and people at the heart of everything they do. With a strong growth strategy and a modern approach to technology, the business supports hundreds of users across multiple UK locations and continues to invest heavily in its IT function. This is an organisation that values being inclusive, collaborative and refreshingly human, while also maintaining high standards of service delivery and operational excellence. Your RoleAs a Service Desk Analyst, you will play a key role in delivering high quality IT support to colleagues across the business. Acting as the first point of contact, you will take ownership of incidents and service requests from initial logging through to resolution, ensuring excellent communication throughout. Key responsibilities include: Providing 1st and 2nd line technical support to a large user base via the IT Service Desk Logging, managing and resolving incidents and requests within agreed SLAs, escalating where appropriate Supporting day to day technology including laptops, software, printers and mobile devices Working closely with 3rd line infrastructure and application teams to support and improve core services Operating within ITIL processes, including incident, problem, change, knowledge and asset management Maintaining a strong focus on customer service while working effectively in a fast paced environment This role is office based in Belfast, full time, with occasional funded travel to another UK office for training and team days. What You Need to Succeed To be successful in this role, you will bring a combination of strong technical capability and excellent customer service skills, including: Proven experience providing 1st and 2nd line support within an IT Service Desk environment Strong working knowledge of Microsoft 365, including business productivity tools Experience with Azure, Intune, and a solid understanding of cyber and information security principles A customer focused mindset with the ability to communicate clearly and professionally Strong organisational skills, able to manage multiple tasks and priorities simultaneously A proactive, self motivated approach with the ability to work both independently and as part of a team The ability to remain calm under pressure and work effectively to deadlines What You Will Get in ReturnIn return, you will join an organisation that genuinely invests in its people and offers: The opportunity to work within a growing, ambitious IT function Exposure to a modern technology environment with ongoing service improvement initiatives Comprehensive training and professional development to support your career progression A collaborative, inclusive culture with a strong focus on wellbeing A competitive benefits package designed to support both professional and personal needs This is an excellent opportunity for a Service Desk professional looking to take the next step in their career within a supportive and progressive environment. You will be the main point of contact at the Belfast Office, but have strong support from head office. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
First Line Support Agent Location: Birmingham - B37 7YQ (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-19:00, 37.5 hours per week Pay: 12.71 per hour, rising to 13.45 after 12 weeks Clearance: BPSS & SC required Our client, a reputable organisation, is hiring for driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while supporting end-user IT needs. What you'll be doing: Handling a high volume of calls from end users, providing clear and professional support Assessing issues to identify problems and determine the best course of action (troubleshooting or escalation to 2nd Line Support) Providing advice and guidance, including when issues fall outside of IT support scope Creating and managing support tickets to record resolutions and required follow-up actions Managing ticket queues and ensuring timely updates and resolutions Delivering a high level of customer support to users at all levels of seniority Striving to meet quality targets such as First Time Fix Rate and average call duration What you'll bring: Excellent communication skills with the ability to adapt to all levels of seniority A passion for problem solving and delivering results Strong customer service experience, with the ability to remain professional in challenging situations Good IT foundations and an interest in developing a career in IT support (previous service desk experience is advantageous) Strong computer skills, particularly in MS Office (Word, Excel, PowerPoint, Access) The initiative to work independently while contributing effectively within a team Ability to learn processes quickly while maintaining accuracy Ability to work under pressure in a fast-paced environment and meet deadlines Experience working towards targets and deadlines is desirable Skills we can't do without: Demonstrable skills in MS Office applications Excellent communication, listening, and interpersonal skills Ability to build rapport quickly with customers and gather required information efficiently Professional approach when handling a wide variety of customers and challenging situations Methodical, disciplined, and organised approach to work Self-motivated team player with a strong drive for excellence Commitment to delivering high-quality service and customer excellence
May 04, 2026
Seasonal
First Line Support Agent Location: Birmingham - B37 7YQ (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-19:00, 37.5 hours per week Pay: 12.71 per hour, rising to 13.45 after 12 weeks Clearance: BPSS & SC required Our client, a reputable organisation, is hiring for driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while supporting end-user IT needs. What you'll be doing: Handling a high volume of calls from end users, providing clear and professional support Assessing issues to identify problems and determine the best course of action (troubleshooting or escalation to 2nd Line Support) Providing advice and guidance, including when issues fall outside of IT support scope Creating and managing support tickets to record resolutions and required follow-up actions Managing ticket queues and ensuring timely updates and resolutions Delivering a high level of customer support to users at all levels of seniority Striving to meet quality targets such as First Time Fix Rate and average call duration What you'll bring: Excellent communication skills with the ability to adapt to all levels of seniority A passion for problem solving and delivering results Strong customer service experience, with the ability to remain professional in challenging situations Good IT foundations and an interest in developing a career in IT support (previous service desk experience is advantageous) Strong computer skills, particularly in MS Office (Word, Excel, PowerPoint, Access) The initiative to work independently while contributing effectively within a team Ability to learn processes quickly while maintaining accuracy Ability to work under pressure in a fast-paced environment and meet deadlines Experience working towards targets and deadlines is desirable Skills we can't do without: Demonstrable skills in MS Office applications Excellent communication, listening, and interpersonal skills Ability to build rapport quickly with customers and gather required information efficiently Professional approach when handling a wide variety of customers and challenging situations Methodical, disciplined, and organised approach to work Self-motivated team player with a strong drive for excellence Commitment to delivering high-quality service and customer excellence
Job Title: Volunteer Support & Systems Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25th May 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
May 04, 2026
Full time
Job Title: Volunteer Support & Systems Manager Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25th May 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Salary £37,897 - £ days annual leave plus bank holidays, flexible hybrid working policy, generous 14.5% employer pension contribution and other generous benefits The Role: Hays Technology is recruiting on behalf of a well-established UK-based higher education organisation for a Student Systems (SITS) Analyst Developer on a permanent basis.This role focusses on the development, configuration and support of core student information systems, supporting the full student lifecycle from application through to graduation. You will work closely with technical colleagues and business users to deliver robust, secure and efficient system enhancements while also providing 2nd and 3rd line support. Key Responsibilities: Develop and configure new functionality within Tribal SITS:Vision and Maytas to meet business requirements Design and build workflows to automate and streamline student administration processes Support system integrations with wider enterprise platforms including finance and other business systems Provide advanced 2nd and 3rd line technical support to system users Manage and implement supplier upgrades and regular software releases Analyse requirements, support testing, prototype evaluation and user training Maintain database configurations, system parameters, security and user access Produce and maintain technical documentation and system support materials Collaborate with stakeholders across IT and operational teams to improve system efficiency Essential Skills & Experience requirements: Strong experience across the full software development lifecycle (SDLC) Hands-on development experience with Tribal SITS:Vision, including SRL coding, e:Vision tasking and workflows Strong SQL skills (Oracle preferred) and experience with complex relational databases Technical skills including HTML5, CSS, JavaScript and jQuery Experience supporting business-critical applications in an L2/L3 support environment Ability to translate complex user requirements into effective technical solutions Strong communication skills, able to engage both technical and non-technical stakeholders If you have the relevant experience and would like to apply, please reply with your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 03, 2026
Full time
Salary £37,897 - £ days annual leave plus bank holidays, flexible hybrid working policy, generous 14.5% employer pension contribution and other generous benefits The Role: Hays Technology is recruiting on behalf of a well-established UK-based higher education organisation for a Student Systems (SITS) Analyst Developer on a permanent basis.This role focusses on the development, configuration and support of core student information systems, supporting the full student lifecycle from application through to graduation. You will work closely with technical colleagues and business users to deliver robust, secure and efficient system enhancements while also providing 2nd and 3rd line support. Key Responsibilities: Develop and configure new functionality within Tribal SITS:Vision and Maytas to meet business requirements Design and build workflows to automate and streamline student administration processes Support system integrations with wider enterprise platforms including finance and other business systems Provide advanced 2nd and 3rd line technical support to system users Manage and implement supplier upgrades and regular software releases Analyse requirements, support testing, prototype evaluation and user training Maintain database configurations, system parameters, security and user access Produce and maintain technical documentation and system support materials Collaborate with stakeholders across IT and operational teams to improve system efficiency Essential Skills & Experience requirements: Strong experience across the full software development lifecycle (SDLC) Hands-on development experience with Tribal SITS:Vision, including SRL coding, e:Vision tasking and workflows Strong SQL skills (Oracle preferred) and experience with complex relational databases Technical skills including HTML5, CSS, JavaScript and jQuery Experience supporting business-critical applications in an L2/L3 support environment Ability to translate complex user requirements into effective technical solutions Strong communication skills, able to engage both technical and non-technical stakeholders If you have the relevant experience and would like to apply, please reply with your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We're looking for an experienced Trading Application Support Analyst to join our IT Production team in London. You'll work in a truly global, follow-the-sun environment, supporting mission-critical trading applications used across web, mobile and API channels. This is a hands-on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business. CMC Markets is a global leader in online trading, trusted by clients worldwide for our award-winning platforms, cutting-edge technology and market expertise. Behind every trade is a highly skilled technology team ensuring our platforms remain stable, performant and available around the clock. What you'll be doing Providing 1st and 2nd line application support for CMC Markets' trading platforms Ensuring maximum availability and performance using a follow-the-sun support model Monitoring live systems using tools such as Nagios, Splunk, AppDynamics, Geneos and bespoke platforms Responding to alerts and incidents across production and non-production environments Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendors Supporting releases, deployments and change activities in line with agreed processes Contributing to improvements in monitoring, automation, documentation and support processes Participating in DR and BCP testing Taking part in a rotational shift pattern, including some weekend on-call support Essential: A proactive, self-motivated mindset with a genuine passion for technology 5+ years' experience in an IT or application support environment 2+ years' experience working with Red Hat Linux (or other Unix variants), including scripting 2+ years' experience supporting applications such as Java, .NET, Apache or IIS Desirable: Experience within the financial services or trading environment Knowledge of Windows Server Familiarity with ITIL frameworks Exposure to market data and the FIX protocol What you'll get in return The opportunity to support high-volume, real-time trading systems used globally Exposure to modern monitoring and support tooling in a complex technical estate A collaborative, international team culture across London and Sydney Ongoing learning, development and career progression opportunities A role where your work has a direct impact on platform reliability and client experience CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
May 03, 2026
Contractor
We're looking for an experienced Trading Application Support Analyst to join our IT Production team in London. You'll work in a truly global, follow-the-sun environment, supporting mission-critical trading applications used across web, mobile and API channels. This is a hands-on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business. CMC Markets is a global leader in online trading, trusted by clients worldwide for our award-winning platforms, cutting-edge technology and market expertise. Behind every trade is a highly skilled technology team ensuring our platforms remain stable, performant and available around the clock. What you'll be doing Providing 1st and 2nd line application support for CMC Markets' trading platforms Ensuring maximum availability and performance using a follow-the-sun support model Monitoring live systems using tools such as Nagios, Splunk, AppDynamics, Geneos and bespoke platforms Responding to alerts and incidents across production and non-production environments Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendors Supporting releases, deployments and change activities in line with agreed processes Contributing to improvements in monitoring, automation, documentation and support processes Participating in DR and BCP testing Taking part in a rotational shift pattern, including some weekend on-call support Essential: A proactive, self-motivated mindset with a genuine passion for technology 5+ years' experience in an IT or application support environment 2+ years' experience working with Red Hat Linux (or other Unix variants), including scripting 2+ years' experience supporting applications such as Java, .NET, Apache or IIS Desirable: Experience within the financial services or trading environment Knowledge of Windows Server Familiarity with ITIL frameworks Exposure to market data and the FIX protocol What you'll get in return The opportunity to support high-volume, real-time trading systems used globally Exposure to modern monitoring and support tooling in a complex technical estate A collaborative, international team culture across London and Sydney Ongoing learning, development and career progression opportunities A role where your work has a direct impact on platform reliability and client experience CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Job Title: Volunteer Support & Systems Manager Location: 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25thMay 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Society is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the charity Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with charity policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review the charity volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of the charity's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the charity's Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
May 02, 2026
Full time
Job Title: Volunteer Support & Systems Manager Location: 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25thMay 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Society is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the charity Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with charity policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review the charity volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of the charity's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the charity's Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Job Title: IT Support Assistant Location: Acton Salary: Competitive: on application, based on experience and skills Job Type: Full time permanent - This role will suit candidates looking for long-term employment About us: Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills. About the role: This position serves as an Assistant to the IT department. The main duties and specific roles include: 1st Line Office PC Hardware & Software Support Ad Hoc IT Related Project Work Candidates must be prepared to be flexible and work temporarily in other areas of the business when the need arises. About you: Candidates must have the unrestricted right to work in the UK. Training is provided for the right candidate. The following requirements are essential: A minimum of 18 months of working experience with the following requirements Any 1st and 2nd line PC support experience Microsoft Office (especially with Excel) Command/Shell scripting Experience (or an active interest) in any of the following would be ideal: Excel workbook formula optimising and/or macro debugging Script Writing (e.g. JavaScript, Python, PowerShell, etc) SQL query writing Useful skills and experience include: Microsoft Azure Microsoft SharePoint Microsoft Entra ID Oracle NetSuite, particularly SuiteScript Microsoft SQL Server administration and query writing JavaScript Freemarker What we offer: 28 days of holidays (including bank holidays) increasing with service Purchase of Clearspring products at 50% discount from retail price Auto Enrolment Company Pension Plan A bonus may be paid to all team members annually, based on the profitability of the company. Cooking facility to prepare lunches Additional Information: Probation Period: 6 months Starting Date: Immediate Location Note: Fully office-based at our Acton office (W3 7QE) Working Hours: Monday - Friday, 8:30 - 17:30 (1 hour unpaid lunch break) Reporting to: IT manager Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; 1st Line Support, 2nd Line Support, IT Desktop Support, ICT Technician, Helpdesk Analyst, Technical Support Assistant, or Junior IT Engineer may also be considered for this role.
Apr 30, 2026
Full time
Job Title: IT Support Assistant Location: Acton Salary: Competitive: on application, based on experience and skills Job Type: Full time permanent - This role will suit candidates looking for long-term employment About us: Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills. About the role: This position serves as an Assistant to the IT department. The main duties and specific roles include: 1st Line Office PC Hardware & Software Support Ad Hoc IT Related Project Work Candidates must be prepared to be flexible and work temporarily in other areas of the business when the need arises. About you: Candidates must have the unrestricted right to work in the UK. Training is provided for the right candidate. The following requirements are essential: A minimum of 18 months of working experience with the following requirements Any 1st and 2nd line PC support experience Microsoft Office (especially with Excel) Command/Shell scripting Experience (or an active interest) in any of the following would be ideal: Excel workbook formula optimising and/or macro debugging Script Writing (e.g. JavaScript, Python, PowerShell, etc) SQL query writing Useful skills and experience include: Microsoft Azure Microsoft SharePoint Microsoft Entra ID Oracle NetSuite, particularly SuiteScript Microsoft SQL Server administration and query writing JavaScript Freemarker What we offer: 28 days of holidays (including bank holidays) increasing with service Purchase of Clearspring products at 50% discount from retail price Auto Enrolment Company Pension Plan A bonus may be paid to all team members annually, based on the profitability of the company. Cooking facility to prepare lunches Additional Information: Probation Period: 6 months Starting Date: Immediate Location Note: Fully office-based at our Acton office (W3 7QE) Working Hours: Monday - Friday, 8:30 - 17:30 (1 hour unpaid lunch break) Reporting to: IT manager Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; 1st Line Support, 2nd Line Support, IT Desktop Support, ICT Technician, Helpdesk Analyst, Technical Support Assistant, or Junior IT Engineer may also be considered for this role.
Salary 37,897 - 45,580, 36 days annual leave plus bank holidays, flexible hybrid working policy, generous 14.5% employer pension contribution and other generous benefits The Role: Hays Technology is recruiting on behalf of a well-established UK-based higher education organisation for a Student Systems (SITS) Analyst Developer on a permanent basis. This role focusses on the development, configuration and support of core student information systems, supporting the full student lifecycle from application through to graduation. You will work closely with technical colleagues and business users to deliver robust, secure and efficient system enhancements while also providing 2nd and 3rd line support. Key Responsibilities: Develop and configure new functionality within Tribal SITS:Vision and Maytas to meet business requirements Design and build workflows to automate and streamline student administration processes Support system integrations with wider enterprise platforms including finance and other business systems Provide advanced 2nd and 3rd line technical support to system users Manage and implement supplier upgrades and regular software releases Analyse requirements, support testing, prototype evaluation and user training Maintain database configurations, system parameters, security and user access Produce and maintain technical documentation and system support materials Collaborate with stakeholders across IT and operational teams to improve system efficiency Essential Skills & Experience requirements: Strong experience across the full software development lifecycle (SDLC) Hands-on development experience with Tribal SITS:Vision, including SRL coding, e:Vision tasking and workflows Strong SQL skills (Oracle preferred) and experience with complex relational databases Technical skills including HTML5, CSS, JavaScript and jQuery Experience supporting business-critical applications in an L2/L3 support environment Ability to translate complex user requirements into effective technical solutions Strong communication skills, able to engage both technical and non-technical stakeholders If you have the relevant experience and would like to apply, please reply with your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 30, 2026
Full time
Salary 37,897 - 45,580, 36 days annual leave plus bank holidays, flexible hybrid working policy, generous 14.5% employer pension contribution and other generous benefits The Role: Hays Technology is recruiting on behalf of a well-established UK-based higher education organisation for a Student Systems (SITS) Analyst Developer on a permanent basis. This role focusses on the development, configuration and support of core student information systems, supporting the full student lifecycle from application through to graduation. You will work closely with technical colleagues and business users to deliver robust, secure and efficient system enhancements while also providing 2nd and 3rd line support. Key Responsibilities: Develop and configure new functionality within Tribal SITS:Vision and Maytas to meet business requirements Design and build workflows to automate and streamline student administration processes Support system integrations with wider enterprise platforms including finance and other business systems Provide advanced 2nd and 3rd line technical support to system users Manage and implement supplier upgrades and regular software releases Analyse requirements, support testing, prototype evaluation and user training Maintain database configurations, system parameters, security and user access Produce and maintain technical documentation and system support materials Collaborate with stakeholders across IT and operational teams to improve system efficiency Essential Skills & Experience requirements: Strong experience across the full software development lifecycle (SDLC) Hands-on development experience with Tribal SITS:Vision, including SRL coding, e:Vision tasking and workflows Strong SQL skills (Oracle preferred) and experience with complex relational databases Technical skills including HTML5, CSS, JavaScript and jQuery Experience supporting business-critical applications in an L2/L3 support environment Ability to translate complex user requirements into effective technical solutions Strong communication skills, able to engage both technical and non-technical stakeholders If you have the relevant experience and would like to apply, please reply with your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our client has a permanent vacancy for a Senior Systems Analyst to be responsible for the overall management, optimisation, and efficient running of business systems. You will work closely with business stakeholders in Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into functional and technical requirements. Define current workflow and future workflow as well as identifying bottlenecks and recommending solutions. Support change initiatives by assessing business impact, defining success metrics, and ensuring smooth transition to new processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root cause analysis for system issues and coordinate with internal teams and vendors to implement permanent corrective actions. Ensure systems remain performant, scalable, and aligned with business growth objectives. Configuration management, system checks on master data integrity and optimization of system usage across various departments. Project Delivery Contribute to full project lifecycles from discovery and design through testing, deployment, and adoption by users. Taking ownership of project deliverables, ensuring quality documentation and timely completion. Testing & Quality Assurance Develop test scenarios, test scripts, and perform UAT and regression testing on changes and upgrades to the system. Validate data flows, integrations, and business rules to ensure reliable operation of end-to-end processes. Reporting & Data Insight Operational and analytical reporting Create, maintain, and enhance reports to support decision making. Interact with stakeholders to define reporting needs. Training & User Guidance Train and guide the end users on the new features and processes and best practices. Develop training documents, knowledge articles, and process documentation. Required Skills & Experience Strong experience in business or systems analysis within an ERP centric environment. Hands on experience with enterprise resource planning systems Relational database experience e.g. writing queries, and performance tuning. Systems integration, API s and data flows between enterprise platforms. Communication and stakeholder engagement skills with a customer driven approach. The ability to document requirements, processes and technical specifications correctly and efficiently. Desirable Skills & Experience Sage X3 ERP Experience. Understanding of Finance, B2B ecommerce, warehouse, supply chain or product distribution. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting tools. Knowledge and experience of working with web services, API integrations, or system automation. Familiarity with Magento, Shopify, or other B2B ecommerce platforms. Microsoft SQL Experience. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Apr 30, 2026
Full time
Our client has a permanent vacancy for a Senior Systems Analyst to be responsible for the overall management, optimisation, and efficient running of business systems. You will work closely with business stakeholders in Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into functional and technical requirements. Define current workflow and future workflow as well as identifying bottlenecks and recommending solutions. Support change initiatives by assessing business impact, defining success metrics, and ensuring smooth transition to new processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root cause analysis for system issues and coordinate with internal teams and vendors to implement permanent corrective actions. Ensure systems remain performant, scalable, and aligned with business growth objectives. Configuration management, system checks on master data integrity and optimization of system usage across various departments. Project Delivery Contribute to full project lifecycles from discovery and design through testing, deployment, and adoption by users. Taking ownership of project deliverables, ensuring quality documentation and timely completion. Testing & Quality Assurance Develop test scenarios, test scripts, and perform UAT and regression testing on changes and upgrades to the system. Validate data flows, integrations, and business rules to ensure reliable operation of end-to-end processes. Reporting & Data Insight Operational and analytical reporting Create, maintain, and enhance reports to support decision making. Interact with stakeholders to define reporting needs. Training & User Guidance Train and guide the end users on the new features and processes and best practices. Develop training documents, knowledge articles, and process documentation. Required Skills & Experience Strong experience in business or systems analysis within an ERP centric environment. Hands on experience with enterprise resource planning systems Relational database experience e.g. writing queries, and performance tuning. Systems integration, API s and data flows between enterprise platforms. Communication and stakeholder engagement skills with a customer driven approach. The ability to document requirements, processes and technical specifications correctly and efficiently. Desirable Skills & Experience Sage X3 ERP Experience. Understanding of Finance, B2B ecommerce, warehouse, supply chain or product distribution. Experience with Crystal Reports, Sage Enterprise Intelligence or similar reporting tools. Knowledge and experience of working with web services, API integrations, or system automation. Familiarity with Magento, Shopify, or other B2B ecommerce platforms. Microsoft SQL Experience. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to 45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st and 2nd line application support, works closely with internal users and third-party suppliers, and contributes to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user-facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands-on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis IT on (phone number removed) for more detail
Apr 30, 2026
Full time
Application Support Analyst - Microsoft Dynamics 365 - Eco Services Role Snapshot: Salary: to 45,000 per annum + Benefits + Employee Development Program Hybrid Model: 2 days remote / 3 days onsite - Travel: Occasional travel to other UK sites may be required Role Overview: The Applications Support Analyst plays a key role in the effective operation of core business systems. The position provides 1st and 2nd line application support, works closely with internal users and third-party suppliers, and contributes to the improvement, optimisation, and adoption of Microsoft business applications. Key Responsibilities: Provide 1st, 2nd & 3rd Line Applications Support across Microsoft Dynamics 365 Business Central and Microsoft 365. Support Power Platform solutions including Power Apps, Power BI, and related integrations. Investigate, troubleshoot, and resolve incidents and service requests in line with SLAs. Escalate complex issues to vendors or senior IT colleagues as required. Contribute to system configuration, enhancements, testing, and deployment, support user training, documentation, and adoption of best-practice system usage. Application Support Responsibilities: Deliver frontline support for Dynamics 365 Business Central and Microsoft 365 tools including Teams, SharePoint, Outlook, and OneDrive. Maintain support documentation, knowledge articles, and resolution logs. Ensure business continuity through timely and professional issue management. Provide user support across multiple business units and sites. Power Platform Support: Support and enhance Power Apps solutions to meet evolving business requirements. Assist with the maintenance and development of Power BI dashboards and reports. Identify opportunities for automation and process improvement using Power Platform technologies. Work with stakeholders to scope, test, and deliver new functionality. Application Improvement & Project Support: Assist with small-to-medium system improvements and IT projects. Support testing, deployment, and documentation of system changes. Collaborate with business teams to identify and implement process improvements. Liaise with third-party suppliers to support upgrades, fixes, and enhancements. User Engagement & Training: Deliver user training and ongoing system guidance. Create and maintain user-facing documentation and internal knowledge resources. Gather user feedback to support continuous improvement. Work closely with finance, operations, and wider business teams to ensure applications meet operational needs. Skills & Experience: Essential: Proven experience in an Application Support or Systems Support role. Hands-on experience supporting Dynamics 365 Business Central. Strong knowledge of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive). Familiarity with Power Apps and Power BI, Strong problem-solving skills and customer-focused mindset. Excellent communication and stakeholder engagement skills. Desirable: Experience with Power Automate. Exposure to Dynamics 365 CE or Field Service modules. ITIL or service management experience, Basic SQL or data querying skills. Experience working in manufacturing, distribution, or professional services environments. Call Experis IT on (phone number removed) for more detail
