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This is a defining leadership opportunity. Our hospice plays a vital role in providing compassionate, highquality end of life care to patients and families across North Wales. We are awell performing organisation as evidenced in our most recent HIW Report,however the sector as a whole is facing unprecedented financial challenge. Weneed an exceptional Chief Executive Officer to lead the hospice through aperiod of transformation to achieve long-term sustainability. This rolerequires a rare combination of strategic clarity, financial rigour and humanleadership - someone who can lead transformation without losing sight of whatmatters most. Main duties of the job The Opportunity As CEO, you will be accountable to the Board of Trustees for theoverall performance, sustainability, and regulatory compliance of the hospice.You will ensure that the corporate strategy and financial plan are tightlyaligned to delivery, performance management, and regulatory expectations andthat opportunities for efficiencies are optimised. You willwork within the frameworks of the Charity Commission, Welsh Government, NHSWales, and Healthcare Inspectorate Wales (HIW), ensuring the hospiceconsistently delivers safe, effective, and compassionate care while maintainingpublic trust and confidence. About us We offerthe following benefits of working here at St Kentigern The ability to transfer an existingNHS pension over to the hospice A contributory pension scheme Clinical and clinical support staffare aligned with NHS pay rates there is a pay progression system in place and we alignwith the real living wage occupational health support Education and training programme forall staff Provide equality of opportunity forall out staff and volunteers We promote being a real living wageemployer Enhanced benefits- Maternity, paternityand adoption leave, occupational sickpay, free flu jabs, Bereavement leave andsupport, 5 weeks annual leave plus bank holidays, Discounted staff menu. Work as a team across alldepartments to ensure our values are met We believe our organisation iscompassionate, person centred, dignified, respectful and holistic Open spaces in the garden to sit andreflect Reviewed externally and classed asexcellent Free parking on site A pleasant modern atmosphere to workin Job responsibilities Accountable to: The Board ofTrustees Purpose of the Role As the principal ambassador for the Hospice the Chief ExecutiveOfficer will provide decisive, values-driven leadership to transform and ensuresustainably of the hospice at a time of significant financial challenge. Assuch a core function of the role is to lead and personally champion incomegeneration. The organisation requires strong financial, commercial, andstrategic leadership to ensure financial resilience, strengthen governance andaccountability, and enable high-quality hospice care to meet the needs of patients, families, andcommunities across North Wales. The post holder will ensure that the corporate strategy andfinancial plan are tightly aligned to delivery, performance management, andregulatory expectations and that opportunities for efficiencies are optimised. The CEO willlead within the frameworks of the Charity Commission, Welsh Government, NHSWales, and Healthcare Inspectorate Wales (HIW), ensuring the hospiceconsistently delivers safe, effective, and compassionate care while maintainingpublic trust and confidence. Key Responsibilities Strategic Leadership Lead the ongoing developmentand delivery of a clear, realistic, and financially sustainable corporatestrategy aligned to the hospices charitable purpose and values. Horizon scan to identifyemerging trends, risks, policy changes and opportunities that may impactservice delivery. Including artificial intelligence (AI) and digital technologies. Translate strategicobjectives into robust delivery plans with measurable outcomes, milestones, andaccountability.Ensure organisationalpriorities reflect the needs of patients, families, staff, volunteers, funders,and commissioners across North Wales. Financial Leadership & Business ManagementTake overallresponsibility for the financial health of the hospice, leading long-term financial sustainability. Take overallresponsibility for the financial health of the hospice, leading long-term financial sustainability. Develop and deliver acredible financial improvement plan,including cost control, income generation, and efficiency improvements. Strengthen financialplanning, budgeting and forecasting, management. Drive optimisation ofincome streams, including fundraising, retail, grants, partnerships, and statutoryfunding. Organisational Transformation Lead and manageorganisational restructuring to ensure the hospice has the right structures,skills, and capacity to deliver its strategy. Ensure roles,responsibilities, and decision-making authorities are clear and effective. Manage changesensitively and transparently, maintaining staff and volunteer engagement whiledelivering necessary improvement. Act as the RegisteredResponsible Individual under Health Inspectorate Wales regulations. Work closely with theBoard of Trustees to strengthen governance, assurance, and accountabilityarrangements. Ensure clear reportingframeworks, performance dashboards, and risk management systems are in placeand effective. Support the Board tofulfil its statutory and strategic responsibilities. Ensure compliance withall relevant legal, regulatory, and charity governance requirements includingthe charity objectives laid out in the Hospice Memorandum and Articles of Association. Act as the SeniorInformation Risk Owner (SIRO) Act as the Anti MoneyLaundering Officer and as such be registered with the Gambling Commission. Ensure effective riskmanagement, health and safety and audit systems are in place. Performance Management & Delivery Embed a strongperformance management culture across the organisation, with clear objectives,key performance indicators, and regular review. Ensure clinical,operational, and corporate performance is monitored, challenged, and improved. Hold the senior leadershipteam to account for delivery against agreed plans and outcomes. Leadership & Culture Provide visible,inclusive, and compassionate leadership that reflects the hospices values andmission. Maintain a high performingsenior leadership team with clear accountability and collective ownershipofresults. Foster a culture ofopenness, learning, and continuous improvement across staff and volunteers. ExternalRelations & Partnerships Act as the principalambassador for the hospice, building strong relationships with commissioners,health partners, local authorities, funders, and the wider community. Represent the hospiceacross regional and national networks, particularly within health and socialcare in Wales. Strengthen the hospicesreputation, influence, and impact across North Wales. Values & Approach Combine financial rigour and strategic discipline with empathy,integrity, and respect for the hospices mission, people, and communities,keeping patient care and dignity at the heart of every decision. Person Specification Experience Strong alignment with hospice values and commitment to inclusion and compassionate high-quality care Educated to degree level or equivalent Evidence of continuous professional development including a management qualification 3 yrs senior leadership experience A proven track record of strong financial management, or organisational transformation Strong commercial and business acumen, alongside a deep appreciation of charitable purpose and public benefit An understanding of the opportunities and risks presented by AI and digital technologies Strong understanding of governance, risk management, and accountability frameworks. Experience of working with boards and within robust governance and regulatory frameworks The ability to align strategy to delivery through disciplined performance management In depth knowledge of income generation including fundraising and charity retail, with a proven understanding of how to maximise and diversify revenue streams within a charitable environment Confidence working with healthcare regulators and partners, including inspection and assurance processes Outstanding leadership, influencing, communication and stakeholder engagement skills Ability to travel Experience within the hospice, healthcare, charity, or public/third sector environment. Senior leadership experience within both large and small organisations Knowledge of the Welsh Health and Social Care System Welsh language skills or a commitment to learning Welsh. Qualifications Educated to degree level or equivalent Evidence of continuous professional development including a management qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Deputy Director of People - Operational Services East Sussex Healthcare NHS Trust is seeking an experienced and visionary leader to join our senior leadership team as Deputy Director of People - HR Operations & Workforce Services. Reporting to the Director of People, this role provides strategic leadership and operational oversight across key workforce functions, including: Employee Relations HR Business Partnering Resourcing & Medical Staffing You will ensure the delivery of high-performing, innovative, and customer-focused services that meet statutory requirements, NHS standards, and best practice. Main duties of the job Key Responsibilities Provide senior leadership and performance management across all HR operational services. Contribute to strategic direction and policy development, particularly in relation to People policies and procedures. Interpret and apply employment legislation, ensuring compliance and best practice across the Trust. Lead organisational change programmes and workforce transformation initiatives. Champion staff engagement, health, and wellbeing, and role-model values-based leadership across the Trust and Integrated Care System (ICS). Build capability within the People Directorate, setting and maintaining high standards for service delivery. Collaborate with senior managers, Executive and Non-Executive Directors, and ICS partners to deliver workforce strategies aligned with the Trust's objectives. Support the development and implementation of the People Strategy, ensuring alignment with ESHT's vision, regional priorities, and national workforce objectives. Act as a strategic communication link between Divisions, Operational Services, and external organisations to promote collaboration and consistency. Champion a coaching style of leadership, fostering empowerment and engagement across clinical and non-clinical teams. Ensure clinical, staff, and stakeholder engagement is embedded in decision-making processes and organisational change initiatives. About us A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today. Statement on the Use of AI We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective. Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application. We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success. Job responsibilities Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. Person Specification Qualifications Member of Chartered Institute of Personnel & Development or equivalent experience Educated to Masters degree level qualification or proven equivalent at senior leadership level. Evidence of leadership development and proven ability to perform at this level Extensive knowledge and expertise across a number of HR subject areas Evidence of substantial continuing professional and personal development, including professional management training, strategic planning and performance, people management, budget management and service development Experience Significant HR generalist experience at a senior management level, including ER, and Recruitment interventions. Extensive experience working at a senior management level in a health or social care organisation. Experience of leading a workforce resourcing function within a complex organisation, including recruitment, retention Considerable experience of developing and applying HR strategies, employment law and policies. Proven experience of successful achievement of leading change across services, involving and supporting teams and individuals to achieve objectives. Significant experience of working with local partners in changing services. Working successfully with stakeholders, including staff, in a consensual but decisive manner Managing significant budgets and achievement of recurrent efficiency savings Skills Excellent verbal and written communication. Track record of meeting competing priorities and delivering under pressure. Strategic and business planning - able to think and plan strategically, tactically and creatively and gain agreement to relevant plans and to implement plans through service delivery. Good IT skills - understanding of how to use technology to support delivery of improvements to services. Excellent presentation skills - presents concepts and ideas clearly engaging the audience. Ability to work systematically, effective planning and prioritisation. Ability to effectively provide and receive complex information which may require analysis and interpretation and develop solutions if required. Full driving licence - role requires travel around rural areas across East Sussex Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £91,342 to £105,337 a yearper annum, pro rata

A fantastic opportunity has arisen to join our new team of Senior People Business Partners. You will be responsible for providing high-quality strategic and operational workforce support, ensuring our people management practices reflect best practice and uphold our commitment to delivering an exceptional staff experience. You will be a values-led professional, who is passionate about fairness, equity and continuous improvement. With a strong focus on staff engagement and wellbeing, you will champion initiatives that ensure colleagues feel supported, listened to and able to thrive, even in the most challenging times. You will help drive key workforce priorities that support our ambition to be the Best Place to Work. By role-modelling our Oxleas values - We're Kind, We're Fair, We Listen and We Care - you will embed these principles in everyday interactions across the organisation. Working collaboratively with the wider People Teams, you will play a central role in leading organisational change, strengthening culture, improving team dynamics, enhancing recruitment practices and progressing equality plans. By fostering effective team engagement, you will help improve the experience of staff within your Directorate/s, ensuring a sustained focus on wellbeing, psychological safety, engagement and retention. Main duties of the job You will ensure our people practices deliver high-quality, consistent support to managers and staff across the Trust, enabling excellent care while meeting all legal and statutory requirements. You will take a proactive and supportive approach to developing and investing in your team, empowering them to provide a high-performing, responsive and engaging service. We understand how challenging it can be for colleagues involved in HR processes. You will support staff and managers to address issues constructively and at the earliest opportunity, ensuring a strong emphasis on early intervention and resolution. You will provide coaching and facilitation to managers, helping them develop stronger leadership competence, confidence and behaviours. You will lead the development and delivery of workforce plans for your Directorate/s, aligned to the Trust's overarching Strategy. These plans will be tailored to the needs of the service, supporting delivery of excellent patient care, financial sustainability, and a positive staff experience. You will provide specialist advice to managers on all aspects of People matters, ensuring a strong focus on data-driven decisions, consistency and clarity of approach. About us Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: We're Kind We Listen We Care Job responsibilities Do you have a passion for delivering outstanding HR support? Are you experienced in both strategic and operational HR, with a broad portfolio spanning employee relations, organisational change, workforce planning, organisational development, equality, diversity and inclusion? Do you enjoy working collaboratively to drive meaningful, continuous improvement? If you can enhance our ability to make a significant difference to the experience at work of our diverse staff members, particularly during the most challenging times, we would love to hear from you. We are keen to encourage applications from the widest variety of people. We welcome applications from all people, including those from a global majority background, those who live with a disability (visible or not) and those who identify as LGBTQ+. Please refer to the Job Description and Person Specification for the main responsibilities of this role. Person Specification Qualification Member of CIPD Experience Operational and Strategic experience Experience Evidence of delivering a high quality HR service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£31,516.00 to £38,364.00 per year, £31516.00 - £38364.00 a year Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 20/03/2026 About this job Propose changes to services and practices, beyond own area when remedial action is required, usually as a result of an incident. To devise Fire procedures for specific areas and submit for approval by the Fire safety Officer. To ensure documentation is updated following staff relocation. To enforce necessary Fire Safety checking procedures with administrative staff. To communicate any service changes to administrative staff. To manage aspects of Health & Safety and to work within appropriate processes to comply with statutory legislation. Authorised signatory for travelling expenses and paycards. Manages budget for Clinicians study allowance. Contributes to the delivery of expenditure by negotiating cost effective securing of locum doctors. Completing and recording of additional clinician payments on systems. Ordering and replenishing of stock for administrative staff. Day to day management of administration staff including Secretaries in Ophthalmology, delegating workload as appropriate. To apply Human Resource policies in relation to the management of administration staff i.e. sickness management, dignity at work, disciplinary & capability policies. Manage conflict between administrative staff, up to and including formal stage. Undertake risk assessments and Display Screen Equipment assessments. To manage clinical staff sickness, monitoring, reporting and conducting return to work interviews. To contribute to the training and development of administrative staff. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).

Next Level Training, the business development arm of Reflections Training Academy, is looking for an enthusiastic, professional and learner-focused Tutor / Assessor to join our growing team. This is a fantastic opportunity for someone who is passionate about supporting young people aged 1619, helping them build confidence, develop essential customer service skills and strengthen their Maths and English functional skills as they prepare for the world of work. If you thrive on motivating learners, delivering engaging sessions and making a genuine difference, wed love to hear from you. About the Role Youll work closely with our full-time learners, delivering high-quality training, workshops and one-to-one support across customer service programmes, while embedding employability skills and supporting functional skills development in Maths and English. Youll be part of a supportive, forward-thinking team that values creativity, professionalism and continuous improvement. What Were Looking For Were seeking someone who can bring energy, positivity and expertise into the classroom. The ideal candidate will: Be passionate about education and inspiring young people Have strong communication skills and a friendly, approachable manner Be organised, adaptable and able to meet deadlines and targets Demonstrate creativity and initiative in lesson planning and delivery Ideally hold a recognised teaching qualification (e.g. PTLLS / Award in Education and Training) Key Responsibilities Plan and deliver engaging, interactive training sessions tailored to individual learner needs Deliver workshops and one-to-one support to underpin learner knowledge and skills Ensure all sessions are well-prepared, inspiring and learner-centred Monitor learner progress against individual training plans, aspirations and targets Carry out assessments and workplace visits where appropriate Support learners with their Functional Skills in Maths and English Develop learners confidence, employability skills and readiness for work Use IT effectively, including Microsoft Office, to support delivery and learner tracking Work collaboratively with learners, employers and colleagues to raise standards and outcomes What We Offer We believe in recognising and rewarding our people. In return for your passion and commitment, youll receive: Competitive salary and benefits package Continuous Professional Development (CPD) opportunities Contributory pension scheme 25 days annual leave (pro rata), plus: 3 additional days at Christmas 2 achievable reward days each year Employee Referral Scheme Company Award Events and Achievement Days Company Christmas Party Free Hairdressing / Barbering Services JBRP1_UKTJ

Cwm Taf Morgannwg University Health Board Administration Support Manager The closing date is 04 March 2026 To provide business support to the Directorate, to manage the day to day running of the administrative staff and to prioritise own workload. To provide the day to day operational lead with regards to ongoing delivery of Referral to Treatment, 26 and 36 week pathways, monitoring and reporting activity and waiting list information (capacity and demand) on a weekly basis, reviewing and validating data to ensure its accuracy. To record and monitor administrative and clinical staff sickness, annual and study leave, to ensure adequate cover at all levels to maintain clinical activity. To provide direct day-to-day operational support in the delivery of all waiting list targets. Ensuring effective day to day operational management in accordance with best practice. To support the development of patient focused pathway with key emphasis on improved patient experience. Ordering via Oracle, as required, obtaining quotes and receipting orders once received. Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom. Main duties of the job To be responsible for the recruitment of new administration staff, to include induction, appropriate and relevant training. To undertake performance reviews, which have an impact on Gateways. To proactively manage the administration staff, review work methods and systems to ensure the most efficient use of manpower and resources. To ensure operational policies are in place and communicated, ensuring mandatory and statutory training is received in line with organisational policies. To periodically provide refresher training to staff on Fire Evacuation and checking procedures. To investigate incidents and to ensure lessons learned are identified, ensure mechanisms are put in place to prevent recurrence. Identifying issues that can be shared on a wider basis for organisational learning. To promote good practice and to ensure that staff are aware of maintaining a high standard of confidentiality at all times. To be first line contact for both administration and clinical staff, including Consultants and their Teams. Responsible for implementing HR policies, in relation to the reporting and managing of sickness absence. Conducting Back to Work interviews and referrals to other Allied Health professionals if required. Meeting with HR monthly to discuss individual cases. About us Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy Our Health, Our Future focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: We listen, learn, and improve We treat everyone with respect We work together as one team CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes. Job responsibilities Propose changes to services and practices, beyond own area when remedial action is required, usually as a result of an incident. To devise Fire procedures for specific areas and submit for approval by the Fire safety Officer. To ensure documentation is updated following staff relocation. To enforce necessary Fire Safety checking procedures with administrative staff. To communicate any service changes to administrative staff. To manage aspects of Health & Safety and to work within appropriate processes to comply with statutory legislation. Authorised signatory for travelling expenses and paycards. Manages budget for Clinicians study allowance. Contributes to the delivery of expenditure by negotiating cost effective securing of locum doctors. Completing and recording of additional clinician payments on systems. Ordering and replenishing of stock for administrative staff. Day to day management of administration staff including Secretaries in Ophthalmology, delegating workload as appropriate. To apply Human Resource policies in relation to the management of administration staff i.e. sickness management, dignity at work, disciplinary & capability policies. Manage conflict between administrative staff, up to and including formal stage. Undertake risk assessments and Display Screen Equipment assessments. To manage clinical staff sickness, monitoring, reporting and conducting return to work interviews. To contribute to the training and development of administrative staff. Person Specification Qualifications and/or Knowledge Educated to degree level or relevant equivalent experience of managing staff within an organisation, particularly in the NHS. Knowledge of NHS policies and procedures Experience Experience of managing staff Development and implementation of policies and procedures Aptitude and Abilities Excellent communication skills. Able to think laterally, prioritise effectively. Have ability to analyse and make complex judgements. Planning, organisation and management. Welsh Language Skills (Level 3 and above/B1) are Desirable for this Role. Values Highly motivated and able to work on own initiative. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cwm Taf Morgannwg University Health Board

Next Level Training, the business development arm of Reflections Training Academy, is looking for an enthusiastic, professional and learner-focused Tutor / Assessor to join our growing team. This is a fantastic opportunity for someone who is passionate about supporting young people aged 1619, helping them build confidence, develop essential customer service skills and strengthen their Maths and Eng

# Transformation Assurance ManagerJob Req ID: 56142Posting Date: 18 Feb 2026Function: Strategy, Transformation & Business IntelligenceUnit: Strategy & ChangeLocation: 1 Braham Street, London, United KingdomSalary: Competitive salary & benefits Why this job matters This is a second-line assurance role focused on strengthening the design and implementation of key controls across our transformation portfolio. The successful candidate will contribute to the ongoing enhancement of our key control framework and assess its operational effectiveness. You will also lead a series of targeted deep dives across the portfolio to investigate and address specific areas of concern. The role works closely with the Senior Manager for Transformation Assurance, Transformation Governance, Group colleagues, and unit transformation teams to design and deliver robust second-line assurance over BT's transformation portfolio. Key elements of the role include: Delivering Independent Assurance Reviews Execute risk-based assurance reviews across transformation programmes and projects, ensuring adherence to the transformation standard and key control framework. Monitoring Risk and Compliance Identify, assess, and escalate transformation risks, recommending interventions to mitigate potential delays, cost overruns, or scope deviations. Championing Continuous Improvement Support in the development of best practice tools and templates. Drive the adoption of best practices in assurance methodologies, tools, and templates, fostering a culture of learning and efficiency across transformation teams. Track assurance recommendations and management actions through to conclusion to confirm identified risks have been suitably addressed. Support first line in robust self-assessments against the key control framework, identifying opportunities for improvement and providing specialist support in addressing areas of concern. Providing Stakeholder Reporting and Insights Produce clear, concise assurance reports for senior stakeholders, highlighting key findings, risks, and improvement opportunities. Support with the drafting of twice-yearly summary reports on assurance activity to transformation governance forums including Transformation ExCo. The skills & experience you'll need The ideal candidate will have a strong assurance background either in a second line assurance role or internal audit. Transformation experience is preferred but not essential. Ideally experience in large international or FTSE 100 company, or within professional services/consultancy. Skills Problem solving: proven ability to identify risks and issues, and provide robust recommendations to support management in resolving. Stakeholder management: strong relationship skills to work across organizational boundaries and influence stakeholders. Discipline: ability to set standards and assess delivery against them. Analytics: ability to assimilate and interpret situations and data. Collaboration: ability to work collaboratively and proactively manage workload in an agile team environment. Communications: engaging with a broad range of stakeholders creating the environment for constructive dialogue. Resilience: high levels of resilience to engage positively in challenging situations. Intellectual Curiosity: to rapidly build a comprehensive understanding of the BT Group and its businesses and value drivers, and the sector and markets in which it operates. Experience Leading and delivering high quality assurance reviews that have impact and drive positive change. Developing and optimising control frameworks including assessing the design and operating effectiveness of controls and identifying value add opportunities to improve and mitigate risk. Analyzing information and data to form evidence-based opinions. Drafting assurance reports. Engaging with Directors level stakeholders. Experience embedding good practice ideally in new or existing transformation projects and programmes (preferred). Knowledge of project and programme lifecycles (preferred). 10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes. Our leadership standards Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just