11640 jobs found

Conference & Events Operations Manager - Excel London Full-Time / Permanent (start date September 2026) £38,483 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking an experienced Conference & Events Operations Manager to join our established team at Excel London - one of Europe's largest and most successful venues, hosting some 400 events per year! In this exciting role you will be one of 8 Conference & Events Operations Managers, collectively responsible for the seamless planning and delivery of high-profile conferences, exhibitions, banqueting, and live events. This Conference & Events role is pivotal in ensuring hospitality operational excellence, outstanding guest experience, and strong client relationships across a diverse and fast-moving event portfolio. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events, from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Conference & Events Operations Manager - The role Event Delivery & Operations Lead the end-to-end operational delivery of conferences, exhibitions, and events within Excel London Act as the operational lead on assigned events, ensuring all food & beverage services are delivered to Levy's high standards Work collaboratively within the wider team of 8 Operations Managers to ensure consistency, flexibility, and shared best practice across the venue Client & Stakeholder Management Build strong relationships with clients, organisers, venue partners, and internal stakeholders Represent Levy as the primary operational contact for events, managing expectations and delivering solutions in a high-pressure environment Collaborate closely with Sales, Culinary, Logistics, People & Culture, and Finance teams Team Leadership Lead, motivate, and support large, multi-skilled operational teams during event delivery Ensure effective briefing, deployment, and supervision of teams to meet service, safety, and performance standards Support the development and engagement of colleagues, contributing to a positive and inclusive team culture Commercial & Financial Performance Deliver events in line with agreed budgets, margins, and forecasts Identify opportunities to enhance guest experience while driving efficiency and commercial performance Ensure accurate cost control, labour planning, and post-event reconciliation Health, Safety & Compliance Ensure all events are delivered in full compliance with food safety, health & safety, and licensing regulations Champion Levy's standards, policies, and procedures at all times What we're looking for Proven experience in conference, events, or large-scale hospitality operations Experience managing high-volume, complex events in a fast-paced environment Strong leadership skills with the ability to manage and inspire large teams Excellent organisational, communication, and stakeholder management skills Commercially aware with strong operational problem-solving ability Flexible approach to working hours, including evenings and weekends What you'll get in return Competitive salary with bonus and full company benefits 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments) Mental health support: 24/7 Employee Assistance Programme Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products Development opportunities: Professional subscriptions, ongoing training and structured career pathways Meals on duty included Why join us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences, and shape the future of hospitality. JBRP1_UKTJ

Grinding & Packing Plant Manager Tunstead Cement Plant, Derbyshire, Tarmac Overview At Tarmac, who you are matters. We are currently looking for a talented and motivated Grinding & Packing Plant Manager to join our Cement & Lime business at Tunstead Cement Plant. This is a fantastic opportunity to take ownership of a critical operational area, leading the safe, efficient and reliable production, storage, packing and dispatch of cement products while driving performance, continuous improvement and operational excellence across the plant. Key Responsibilities Champion a safety first culture, ensuring compliance with all company and CRH safety standards. Lead and develop a high performing operational team, providing coaching, support and succession planning. Manage daily grinding, packing and dispatch activities to ensure customer requirements are met. Drive operational performance, efficiency, reliability and continuous improvement initiatives. Coordinate closely with maintenance teams to plan and execute maintenance activities and annual shutdowns. Manage plant budgets, cost control and expenditure tracking. Ensure raw materials and packaging supplies are available to support uninterrupted operations. Work collaboratively with quality, logistics, supply chain and commercial teams to optimise performance. Support the delivery of site improvement projects and new product introductions. Build strong relationships with internal and external stakeholders, suppliers and contractors. What We're Looking For Essential Experience Strong knowledge of cement manufacturing processes. Significant experience within a cement manufacturing environment. Proven track record of leading operational teams in a heavy industrial or manufacturing setting. Experience managing contractors, projects and cross functional activities. Demonstrated ability to deliver operational and business performance targets. Skills & Knowledge Strong leadership and people management capability. Excellent communication and stakeholder management skills. Effective problem solving and decision making abilities. Good commercial awareness and budget management experience. IT proficiency, including SAP and Microsoft Office applications. Ability to prioritise workload and manage competing demands. Strong analytical and reporting skills. High attention to detail with a focus on operational excellence. What You'll Bring We're looking for a proactive and self motivated leader who thrives in a fast paced environment. You will be passionate about health, safety and continuous improvement; a collaborative team player; results driven with a focus on delivering operational excellence; an effective communicator who can engage and influence at all levels; adaptable, resilient and capable of leading through change; and committed to developing both yourself and those around you. Benefits Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to an Employee Assistance helpline for free and confidential advice Access to join Employee Communities (employee networks) - we currently have nine communities including (REACH): Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunities Commitment to Equality and Inclusion Tarmac is committed to being a Forces friendly employer. If you're coming from a military background, we'll support your transition and help you build a successful career with us. We're proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know - we're here to support you.

Working Pattern: Hybrid (3 days per week in the office following successful completion of the probation period) Working Hours: 37,5 hours per week We are looking for an experienced Director of HR Business Partnershipto lead our global People Advisory function, ensuring consistent, high-quality, and compliant HR support across all regions. You will oversee employee relations, policy interpretation, manager support, wellbeing, onboarding, and other people matters while building a scalable and efficient global service model. Working closely with Strategic People Business Partners and other People & Culture teams, you will ensure seamless collaboration, clear ownership of people matters, and an exceptional employee and manager experience. Some of the things you'll be doing: Lead the design and evolution of the global People Advisory operating model, ensuring a consistent, efficient, and high-quality service across all regions. Oversee the delivery of core People Advisory services, including employee relations, manager coaching, policy interpretation, onboarding and offboarding, wellbeing, workforce planning, and employee lifecycle support. Establish service standards, governance, case ownership, and operating procedures that deliver a seamless and compliant employee experience. Inspire, coach, and develop regional People Advisory teams, fostering a culture of collaboration, accountability, inclusion, and continuous improvement. Partner with senior business leaders, Strategic People Business Partners, and other People & Culture teams to deliver integrated people solutions that support business objectives. Act as the senior escalation point for complex employee relations matters, providing commercially balanced, legally compliant, and people-focused guidance. Drive organisational effectiveness by optimising team structures, workforce planning, and service delivery models to support future business growth. Develop clear intake and case management processes, ensuring employees and managers receive timely, consistent, and high-quality support. Monitor service performance through KPIs, data, and employee insights, using analytics to identify trends, mitigate risks, and continuously improve the employee experience. Champion operational excellence by streamlining processes, enhancing governance, and ensuring consistent application of policies across multiple jurisdictions. Play a key role in delivering global People & Culture initiatives and transformation programmes, helping to shape the future of the HR function. What technical skills, experience, and qualifications do you need? Extensive senior HR leadership experience within large, complex, and international organisations, with a proven track record of leading high-performing People teams. Deep expertise in employee relations, employment legislation, policy governance, and the delivery of scalable, best-in-class People Advisory services. Demonstrated experience leading and developing global or multi-country HR teams, driving consistency while adapting to regional and local requirements. Strong commercial acumen with the ability to influence and challenge senior stakeholders, build trusted partnerships, and translate business priorities into effective people strategies. Proven success in designing and optimising HR operating models, improving service delivery, and leading organisational and cultural transformation. Excellent analytical, problem-solving, and decision-making skills, with a data-driven approach to continuous improvement and operational excellence. Outstanding communication, leadership, and coaching capabilities, with the ability to inspire teams and lead through change. A bachelor's degree in Human Resources, Business, or a related discipline, or equivalent professional experience. We welcome candidates whose expertise has been gained through a combination of professional experience, qualifications, and continuous development. Extensive progressive HR leadership experience, including senior leadership responsibility within global or multinational organisations. To succeed in this role, you will be a collaborative and commercially minded HR leader with the ability to balance strategic thinking with operational excellence in a fast-paced, global environment. Operational Excellence - A proven ability to design, optimise, and deliver high-performing HR operations that enhance the employee experience and drive business outcomes. Global Leadership - Experience leading and inspiring diverse, geographically dispersed teams while fostering an inclusive, high-performance culture. Commercial Judgement & Risk Management - Confident in navigating complex employee relations matters, balancing commercial priorities with legal compliance and sound decision-making. Strategic Stakeholder Management - Skilled at building trusted relationships, influencing senior leaders, and partnering effectively across HR and the wider business. People Leadership & Coaching - Passionate about developing high-performing teams through coaching, mentoring, and empowering others to succeed. Service Design & Governance - Expertise in creating scalable HR service models, establishing governance frameworks, and driving consistency across global operations. Continuous Improvement & Data-Driven Decision Making - Comfortable using data, insights, and performance metrics to identify opportunities, improve service delivery, and support strategic decision-making. About Us CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business. Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit . We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. Why Work with CSC? At CSC we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions. CSC is a great place to work with smart and dedicated people. We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work. We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process. Job Info Job Identification 16773 Job Category HR Business Partnership Posting Date 08/03/2026, 11:54 AM Job Schedule Full time Locations Work From Home, London, E14 5NR, GB (Hybrid)

Accenture is seeking a Sr Manager to lead end to end service delivery for infrastructure and cloud services from our West Midlands (Birmingham) office. You will own SLAs, KPIs, and governance while driving AI assisted operations and data driven improvements. The role requires experience in IT managed services, stakeholder management, and cost optimization across global platforms. AIOps tooling, ServiceNow, and observability expertise are highly valued.

Assistant Club Manager - Snap Fitness, Bristol. Closes 24 July Launched in 2003, Snap Fitness is a fast growing 24-7 fitness franchise and has an estimated 2000 locations operating worldwide. We provide state-of-the-art facilities, including an Olympic lifting platform, full range of functional free weights, squat rack, TRX, group fitness classes, small group personal training area and lots more. The Role: Snap Fitness are seeking a dynamic, passionate and motivated Assistant Club Manager at our Ashton Gate Club. You must have the experience, energy and enthusiasm to manage the day-to-day operations of a busy gym. Key Responsibilities Include: Sales management - driving sales through local community and corporate outreach. Assist in marketing management to drive membership growth. Leading & assisting personal trainers. Creating and implementing of the group fitness timetable. Customer service and administration. Social media and club management reporting.

Farm Manager (turf and wild flower) - York Salary: £50,000 - £60,000 per annum, dependent on experience. We are recruiting for a Farm Manager to lead turf and wild flower production in York. The role requires strong horticultural expertise, commercial acumen and proven leadership in an agricultural setting. The successful candidate will manage day to day operations, drive production performance, uphold food safety and environmental standards, and continue to develop a specialist growing operation. Key Responsibilities Oversee day to day farm operations across multiple production areas. Lead cultivation, establishment and maintenance programmes for turf and wild flower crops. Develop and implement growing schedules to maximise crop quality and yield. Manage and support farm staff, coordinate workloads and promote team development. Monitor crop performance, soil health, irrigation systems and environmental conditions. Plan and supervise harvesting, field preparation and seasonal farm activities. Ensure machinery, equipment and farm infrastructure are maintained effectively. Manage budgets, operational costs and production targets. Maintain compliance with health & safety, environmental and industry standards. Work closely with senior management to drive continuous improvement and operational efficiency. Required Qualifications and Experience Previous experience as a Farm Manager, Growing Manager, Production Manager or similar leadership role. Strong experience within wild flower horticulture, crop establishment and commercial growing operations. Good understanding of land management, cultivation techniques and sustainable farming practices. Experience managing teams and coordinating seasonal workloads. Knowledge of irrigation systems, crop performance monitoring and environmental management. Strong organisational, planning and commercial decision making skills. Agricultural, horticultural or land based qualification desirable. Experience within turf production, amenity horticulture or specialist cropping advantageous. Machinery operation, maintenance and farm infrastructure management experience beneficial. Knowledge of environmental stewardship, biodiversity initiatives and sustainable land management desirable. Full UK driving licence. All applicants must hold a minimum of an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role, and must have the legal right to work in the UK. Benefits and Package Salary of £50,000 - £60,000 per annum, dependent on experience. Opportunity to join a respected and established horticultural business. Ongoing training and professional development opportunities. Supportive and collaborative working environment. Long term career progression prospects. Opportunity to lead a specialist turf and wild flower production operation.

Compliance Manager, Financial Crime, ComplianceApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR002869 Position Description This role is responsible for overseeing the firm's financial crime prevention framework, ensuring compliance with FCA regulations and internal policies. It involves maintaining AML procedures, conducting risk assessments, and supporting client onboarding, particularly for higher-risk clients. The role also includes monitoring screening systems and assisting with investigations and SAR submissions. Additionally, it supports training, governance, and collaboration with internal and global teams. Key Areas of Responsibilities Adhere to FCA regulations and the CLSA code of conduct at all times. Assisting with developing and maintaining the firms AML and financial crime policies in line with evolving statutory and regulatory obligations In consultation with management, determining and updating the money laundering risk-based approach and the risk assessment of the firm's customers, products and services Taking a key role in the client On-boarding process carrying out an advisory, review and approval function particularly in regard to higher risk clients Ensuring that firm's clients and associated individuals are screened regularly against sanction lists and for any PEPs, disciplinary action and adverse media and appropriate action taken. Daily monitoring of World Check One system to ensure relevant alerts are reviewed and cleared or escalated as necessary. Developing and maintaining appropriate risk-based monitoring processes that are proportionate to the scale, nature and complexity of the firm's operations Assisting with internal suspicious activity reports and investigations including SAR preparation and submitting to the NCA as necessary. Ensuring that all relevant staff are adequately trained in financial crime prevention, that the standards and scope of the training is appropriate and that training records are kept Assisting with Financial Crime governance meetings Liaising with Group and Head Office departments to maintain and develop AML policies and procedures globally, including participation in the Global Financial Crime Committee (GFCC) Assisting the CLSA Europe Compliance team in Financial Crime matters Knowledge of, and adherence to, the Company's Environmental Management Systems and policies Requirements Bachelor's / master's degree or above required Minimum 7 years of relevant experience in financial crime or KYC role Understanding of applicable UK, European and Global regulation and legislation relating to financial crime and client onboarding with a motivation to expand that knowledge Strong analytical and quantitative, interpersonal, organizational, problem-solving skills Able to work independently, strong attention to detail with a proactive mindset, a team player Excellent command of / fluent in both spoken and written English Certified as / Licensed with Financial crime related qualifications would be a plus

Overview The Client Administration and Implementation Analyst at Allspring Global Investments is a unique opportunity to be at the forefront of institutional client transition management, onboarding, and client life cycle events. This role is perfect for someone who is passionate about delivering superior client experiences and transforming operational processes. You will be a vital contributor to our client service focused operations, ensuring efficiency, control, and exceptional client satisfaction. We currently operate in a hybrid working model, whereby you will be required to work in office 4 days per week. Location(s): London, UK Responsibilities Facilitating smooth onboarding of institutional clients by collaborating with clients, partners, and internal team members. This includes coordinating client agreements, conducting AML/KYC reviews, and ensuring compliance with investment guidelines. Identifying, logging, and tracking key elements of account setup, including unique reporting requirements, compliance restrictions, MFN's, fees, etc., and coordinating with key partners such as distribution enablement, operational support, or regulatory reporting. Independently manage client lifecycle events, including transitions of client custodians, handling client cash flows, and managing account terminations, ensuring all processes are completed flawlessly. Building strong business partnerships across various functions, including but not limited to portfolio managers, distribution, legal, risk, compliance, regulatory reporting, data, and technology. Acting as a central point of contact for a wide range of operational, regulatory, and administrative inquiries by supporting the team email inbox. Reviewing and interpreting legal contracts and agreements, as well as investment guidelines, presenting these elements in both internal and external communications. Continuously assessing and analyzing accounts for compliance, documentation exceptions, data quality, and maintenance of files and systems to minimize operational risk. Maintaining account master and retention of client and internal documentation that supports business processes. Analysing and resolving complex customer service, operational, and systems related issues, ensuring they are handled efficiently and effectively. Partnering with compliance, legal, and risk teams to comply strictly with all relevant regulatory requirements and compliance procedures. Contributing to institutional client operational due diligence questionnaires, ensuring all responses are precise and comprehensive. Improving processes & enhancing controls, specifically with the use of technology with a focus on PowerApps platform. Defining, and documenting procedures, and completing the tasks outlined in the Allspring Operations strategic plan. Anticipating and providing solutions to the most complex business and operations challenges, ensuring all issues are resolved successfully. Contributing to the long term vision of client, team member, operational, risk, cultural, and financial outcomes to be achieved with transformation. Ensuring flawless implementation of all compliance and regulatory requirements, and meeting service agreements with all collaborators and customers. Participating in ongoing reviews of end to end business processes to determine where we can simplify and create more efficiencies. Contributing to our continuous improvement program to ensure processes and procedures remain current and appropriate. Qualifications Required Qualifications 10+ years experience in one or a combination of the following: institutional account onboarding, transition management / implementation, investment operations project management and/or strategic planning. Expertise in the asset management industry, specifically experience working with institutional clients. Experience working with investments, legal, operations, and distribution. Functional knowledge of Microsoft applications, including excel, word, outlook, PowerPoint and Copilot. Track record of building successful relationships and collaborating with business leaders and partners while driving for tangible results. Knowledge of investments including currency FX, multi asset solutions, alternatives, fixed income, and equity. Experience managing highly complex issues and shepherding solutions across teams. Proven ability to manage and mitigate risk and make sound decisions. Ability to drive change toward continuous improvement and excellence. Excellent verbal, written, and interpersonal communication skills. Strong planning and execution abilities. Experience leading efforts with multiple stakeholder groups. Ability to make timely and independent judgment decisions while working in a fast paced and results driven environment. Ability to work effectively in a team environment and across organizational levels, where influencing, flexibility, collaboration, and adaptability are critically important. Preferred Qualifications Functional knowledge of advanced Microsoft applications, including PowerBI and PowerApps. Experience in workflow optimization, technology enhancements and process streamlining initiatives. Compensation Disclosure We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Operations ManagerApplyremote type: Onsitelocations: GBR - Chesterfield - G031time type: Full timeposted on: Posted 16 Days Agojob requisition id: JR-156949 Purpose of Job: The Manufacturing Manager leads the plant manufacturing function, managing their team, and driving it to deliver World Class results in term of Safety, Quality, Cost, Delivery and Team Morale.The Manufacturing Manager is responsible for: Meeting or exceeding the targets set by the Plant Manager and aligned with the business needs, ensuring production requirements and deadlines are achieved with excellent quality and service, safely Creating and implementing a manufacturing improvement plan and new processes to drive the business results forward, working cross functionally (Engineering, Warehouse, CI,) Coaching and developing their team to enable them to contribute to their full potential, thereby improving overall plant resultsTo do this the Manufacturing Manager will: Ensure that the equipment and resources are utilised effectively (manage and optimise labour requirements, maximise production capability) Analyse thoroughly production data, identify losses, root cause them with the help of the teams, ensure fix, document it in a standard and train it to the teams Lead and coach root cause problem solving Effectively communicate priorities to the teams and escalate issues within their area of ownership Key Activities General: Delivering operational targets (Safety, Quality, Cost, Delivery, Moral) across the plant Ensure professional behaviour, and high shop floor appearance standards at all time. Always be aware of what the shop floor results are, what the priority work is, what the future priorities are and how they are to be achieved. Make sure the team is similarly informed Have a strong knowledge of technical aspects of lines, quality, safety, planning, reliability, and schedule adherence systems so that you can lead these activities from a position of authority Be personally proactive (and develop team members to do the same) in looking for and executing improvements, anticipating, and fixing problems before they occur Driving their team development and engagement to enable them to fix any problems themselves without recourse to a manager (self-sufficient teams) Handle emergencies that might occur (e.g. fire) Manage the performance of the Shift Leaders Form effective working relationships with cross functional teams (Engineering, Planning, WH, ) Safety: Support team to deliver safety target, role model Safety Ensure that self and team follow safety rules policies, procedures, and work in a safe manner Ensure work environment is kept clean and tidy by the teams at all time Control line pre-checks have been carried on each line and ensure any issue is addressed Carry engage conversations with colleagues as per targets Ensure safety contacts and any other safety information are shared with the teams Ensure all near misses are reported in a timely manner Ensure near miss investigations are complete within 24h & support root cause analysis / fix Ensure all safety hazards are identified, recorded in defect list, and eliminated Ensure all safety actions are completed in a timely manner Report any safety concern to Plant Manager and Safety Coordinator Quality: Ensure good quality of products manufactured - according to specifications and meeting all legal requirements (It is expected that the Manufacturing Manager will be able to make decisions on the quality of work produced in the absence of Quality representatives) Support investigation of QA complaints (Internal / Customer) Ensure QA complaints are answered in a timely manner Ensure the team quality training is up to date Ensure all paperwork is filled in by the teams properly Ensure line clearances are carried as per standard Ensure teams follow reject procedure when required Ensure rejected product is reworked within 90 days Ensure quality actions are implemented quickly to eliminate reoccurrence of quality issues Ensure GMP / Hygiene standards are met in production Support site management team on visits and audits BRC, BSI etc. Report any quality concern to Quality team / Plant Manager Take part in internal audit programme Take part in internal Quality reviews Service: Define long term run rates based on past performance and improvement plan - input into S&OP Develop long term plan (monthly rota) in partnership with planning to ensure optimal use of lines and people Ensure the lines run to schedule Review planning / line priorities daily / weekly with the planner Take part in weekly commitment meeting to align on next 3 weeks production Ensure requests for planned downtime linked to production activities (trials, maintenance, training ) are shared with planning Identify gaps in run rates, change-over times, cleaning times in schedule, align changes with planning department for realistic production schedules Performance / Costs: Define and monitor KPIs for manufacturing Define manufacturing roadmap and ensure delivery (CI, project, etc.) Deliver quality products output at or above run rate targets, safely Escalate major issues to support departments: engineering / CI/ QA / safety teams Ensure all changeovers / line clearance are carried within targeted time Ensure appropriate material supply to the lines, escalate issues to warehouse when needed Ensure accurate booking of materials and finish products Analyse all lines downtime, root cause, action, and proposed root cause fix Ensure line defects are recorded in defect list to drive continuous improvement and prevent breakdown Be able to explain any gap versus target in all lines KPIs Analyse lines performance data and develop a plan to fix top issues impacting SQDCM Ensure waste is tracked accurately and any gap vs target to be explained and corrective actions to be implemented Identify profit margin enhancing opportunities, develop business benefit scenarios and through effective utilisation of CI processes implement improvement projects Ensure all Cleaning Inspection Lubrication / TPM tasks are carried as per schedule Identify and run continuous improvement projects with the teams to deliver process improvements on waste / efficiencies / bottleneck, to meet future targets agreed with Plant Manager. Push for manufacturing standards creation whenever knowledge is gained Organisation: Lead the team in our continuous improvement journey Ensure thorough preparation of the morning meeting by the production and engineering team: every loss, every stop, every speed reduction must be analysed in the form of problem - root cause - action and will be solved using SPS tools Deliver manufacturing results and action plan in cross functional morning meeting Analysis of line data (Efficiency, Stops, Quality and Safety) Manage vacation and sickness of Shift Leaders Long term Crewing requirements Conduct disciplinaries where required Work with Process Engineers to produce technical action plans to define and conduct projects Team Development: You must fully understand the plant vision and be capable of rolling it down to your teams in a more simplistic way so that every team member is clear on their role and their contribution to the business Communicate effectively any announcement impacting production / results Set objectives for Shift Leaders and support objectives setting to team leaders and equipment owners Develop team training plan and skill matrix to support production results delivery Ensure team are trained to the correct level of skills (identify gaps and ensure training delivery) Ensure team is trained to all Safety / Quality / Operations standards as per requirements Manage team performance and effectiveness Carry monthly 1:2:1 with Shift Leaders Assist Shift Leaders in yearly performance review of Team Leaders Key Measurables Individual success is measured against the following: Manufacturing efficiencies, Schedule Adherence, Cost, Quality, Safety, and Development; targets to be aligned with the Plant ManagerCANDIDATE'S EXPERIENCE Qualifications and Experience Required : Production Manager experience with proof of excellent results delivered Minimum of five years of experience in a TPM/technical, manufacturing environment Lean Six Sigma Green Belt or higher Desirable: Bachelor in engineer related subject (Mechanical, Electrical, Automation ) Skills and Knowledge Leadership Ownership: drive for results, sense of urgency, 'can-do' and positive attitude Integrity and trust Passion for winning Strong people management skills - including a strong ability to coach mentor and develop managers, operations staff, and Process Engineers Planning / team organisation / direction setting Initiative and action orientated mindset Self-motivation and ability to motivate people Pro-active thinker with the ability to problem solve in area of operation Advanced Problem solving (8D, UPS, A3 ) Trouble shooting (capability of observing a phenomena and link cause/effect, basic FI tools - Fishbone, Why-Why, WPA) Strong Mechanical and Electrical knowledge to mirror that of the process engineers Lean-Manufacturing tools expertise and coaching Approachable and respected by the team members, able to give and receive feedback High work standards, attention to details Willingness to confront substandard work / behaviour / appearance Managing and measuring teamwork Building effective teams Understanding of the production processes Business acumen, good planning, and project management skills KPIs, targets and objectives setting Experience of creating, managing, and utilising a budget. Identification of main cost drivers for further productivity potential Knowledge of QA standards. Knowledge of safety requirements / standards Understanding and experience of CI and TPM Basic computer skills to include Excel, Oracle, MyShopFloor, Outlook . click apply for full job details

Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL6 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning, cutting-edge technologies, and a global network of experts. Key Responsibilities Service Delivery Management: Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost. Leverage AIOps and observability tools (e.g. Dynatrace, Datadog, New Relic, Elastic) to proactively monitor service health and performance. Utilise predictive alerting and anomaly detection to prevent incidents and optimise delivery priorities. Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication: Act as the primary point of contact for service delivery, building strong, trusted client relationships. Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean Time To Recover (MTTR). Communicate the impact of AI-driven service management and demonstrate the value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement: Analyse service metrics and trends to identify opportunities for continuous improvement. Embed incident learnings into automation workflows and prevention models. Use AIOps insights to improve service availability, performance, and reliability. Drive optimisation through data-led decision-making and proactive operations. Documentation and Reporting: Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration: Work closely with cross-functional teams including IT, DevOps, and business units. Promote adoption of AIOps and automation tools across operational teams. Encourage skills development in data-driven and AI-assisted service management. Foster collaboration and knowledge sharing to drive service excellence. Risk Management: Act as escalation lead for major incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such as Moogsoft, BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactively identify and mitigate risks using data-driven insights. Compliance: Ensure adherence to client data protection, security, and regulatory requirements. Govern access to operational data used within AIOps and monitoring platforms. Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling: Implement and optimise AIOps and automation capabilities to enable proactive and self-healing operations. Drive intelligent alerting, event correlation, and automated remediation. Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g. within ServiceNow or Datadog). Support business cases for AIOps and automation investment. Ideally, you'll have: Experience in Service Delivery within infrastructure and cloud environments Strong understanding of IT Managed Services frameworks Hands-on experience with AIOps tools such as Dynatrace and ServiceNow Familiarity with observability tools (e.g. Datadog, New Relic, Elastic) Knowledge of event analytics tools such as Splunk IT Service Intelligence and Moogsoft Experience in stakeholder and client management Financial management, cost optimisation, and business case development experience Understanding of data protection, compliance, and security controls About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Set yourself apart: You will have a culture of learning and completing relevant training and certifications. Experience in Agile Delivery, Project management, DevOps, FinOps. Know how to manage customer expectations with customer-facing experience. Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k. Experience with AI Ops tools, frameworks, and implementation strategies. Knowledge of AI-enabled automation and monitoring solutions. Awareness of Site Reliability Engineering principles and practices. About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you'll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that's why we offer support any way we can-when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture

Overview Founded in 1951, Bedeck is one of the UKs leading names in Bed, Bath and Home accessories. Our collections include Bedeck of Belfast, Sanderson, Joules, and Ted Baker, and are sold through major retailers, shop-in-shops, and our own Bedeck Home stores. Were looking for a passionate and experienced Store Manager to lead the way. About the Role Contracted Hours: 40 hours per week Rate of Pay: Discussed at Interview As Retail Store Manager, youll be a key part of our brand and a team player in delivering an exceptional customer experience and driving commercial success and Monthly and Quarterly store KPI. Youll be part of a talented team, support in day-to-day operations, and provide excellent customer service and leadership to the Cheshire Oaks customers and team. What Were Looking For Leadership of a successful team to ensure all staff ensure a positive shopping experience for our customers. Manage the stores visual merchandising standards by organising and delegating displays and ensuring products are well-presented. Ensure the efficiency of transactions and ensure all staff are trained to accurately use the till system, including upselling products to maximise sales opportunities. Manage the maintenance of stock levels by replenishing shelves and organising stockroom areas efficiently. Support opening and closing procedures as Store Manager, including securing the premises after hours. Manage and lead in the organising of promotional events and/or sales campaigns to attract customers. Manage time effectively to ensure all tasks are completed as appropriate. Proven retail sales and managerial experience with a strong track record in customer service, retail shop floor experience A flexible approach to working hours, including weekends and late nights Familiarity with premium homeware or lifestyle products is a plus Requirements Strong communication skills with an ability to engage confidently with customers and team members. Previous experience in supervisory/ retail management is preferred. Excellent organisational skills with attention to detail in visual presentation and stock management. Ability to manage time effectively during busy periods and prioritise tasks accordingly. What We Offer Bedeck Staff Discount after successful probation period Digital Perks Discount Card after successful probation period Bonus opportunities linked to sales performance 28 Days Annual Leave per Year + 1 Day to celebrate your Birthday The chance to be part of a well-established, respected brand with a rich heritage A beautifully curated store environment If youre ready to take the next step in your retail career and help shape the success of our BEDECK Cheshire Oaks store, wed love to hear from you. Apply today and be part of something special! JBRP1_UKTJ

Registered Manager Location: Sussex/Surrey/Remote/Hybrid Salary: £40,000 Contract: Full time / Permanent Please Note: Applicants must be authorised to work in the UK We are looking for an experienced and values driven Registered Manager to lead our Nurture Supported Living services for adults with complex needs. You will hold CQC registration for the services and be responsible for quality, compliance, staff leadership, and person centred service delivery. You'll work closely with senior leaders, commissioners, families, MDT teams and professionals to ensure high quality outcomes for the people we support. Key responsibilities include: Leading and developing a staff team in line with organisational values Ensuring compliance with CQC standards, legislation, and contracts Delivering high quality, personalised, and outcomes focused support Managing safeguarding, risk, quality assurance, and improvement plans Managing service budgets and resources effectively Building positive relationships with key stakeholders About you: Experience as a Registered Manager or in a senior management role in adult social care is essential for this role. Strong knowledge of CQC regulations and supported living services Confident leader with excellent communication and organisational skills Person centred and values led in your approach Must hold Level 5 in Leadership and Management in Care What we offer: The opportunity to lead a high impact service Supportive leadership and professional autonomy Development opportunities within a values driven organisation How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Registered Care Manager, Supported Living Manager, Service Manager, Care Home Manager, Learning Disabilities Manager, Area Manager, Deputy Manager, Supported Housing Manager, Residential Manager, Complex Needs Manager, and Operations Manager. JBRP1_UKTJ