Senior Systems Engineer and Cyber Specialist Location: Coventry, UK Mission: To work within the UK Process Automation (PA) Delivery Engineering Team reporting to the Engineering Team Leader. Working individually or as part of a team to contribute to the successful delivery of cyber framework compliant engineering solutions to Time, Cost and Quality to ensure the successful execution of projects to the Customers satisfaction. Provide Engineering, Cyber, and IT support/expertise as required to other areas of the business to help facilitate their objectives. Be motivated to drive self-development supported by managers to be able to perform to the best of their capabilities and contribute to both their, and SE success. Through undertaking of the role, the Senior Project Engineer will be expected to demonstrate the following: Provision of sound technical solutions in line with project requirements. Leadership Mentoring Ensure the Project Manager/ Engineering Team Leader are kept informed of progress and issues in a timely fashion Key Responsibilities Compliance with applicable Cybersecurity frameworks, requirements, and policies Compliance with project delivery process and procedures forming part of the quality management system. Compliance with relevant Schneider Electric quality assurance, Health, Safety and Environmental standards and policies. Compliance with applicable statutory Law, standards, & regulations Ability to take responsibility for the technical delivery of projects unsupervised. Design and specification of hardware/software/electrical/electronic and system requirements, including preparation of drawings/documentation. Ability to perform software configuration and programming. Review and approve project engineering solutions and documentation. Configuration and testing of Schneider Electric/AVEVA and other third-party software. Participation in and management of structured testing of systems both internal and with Client/Third parties Installation and commissioning of hardware and software systems and supervision of installation by others. Preparation and approval of system documentation, including functional specifications, test documents and system support manuals. Take responsibility for the mentoring of junior engineers to develop their professional skills and to deliver technical solutions as described above. Take responsibility for the provision and delivery of technical solutions to time, quality, and budget. Identify project risks and opportunities and be able to contribute to the mitigations and commercial implications. Ensure the Project Manager/Engineering Team Leader are kept informed of progress and issues for all engineering aspects of the project delivery. Support the bid team in the production of quotations providing input for execution planning and delivery estimates. Capable of representing the delivery team when required in sales meetings with clients. Provide support to the service team to assist with the timely resolution of customer issues. Education Requirements: Qualified to a recognised Qualification in a STEM discipline i.e., HNC/HND/Degree. Experience/Skills: Communicate well in written and spoken English. Cloud technologies and services including IaaS, PaaS and SaaS. Experience of design and installation and/or management of Intrusion detection systems (IDS) and intrusion prevention systems (IPS), network-based firewall products, backup and restoration technologies, performing network troubleshooting and host-based security technologies including end point protection technologies (e.g., Antivirus, Data Leakage Prevention, Host IPS, Whitelisting), advanced Windows administration (e.g., AD, DHCP, RAS, WSUS). An understanding of Cybersecurity Frameworks (e.g. NIST, NCSC, ISO (phone number removed), COBIT) and ICS protocols (e.g. BACnet, Modbus, PROFINET, PROFIBUS). An understanding of Cyber Security at the control system level would be desirable. Experience in applying IEC 62443 cyber automation and process control related standards, procedures and best practices to assess potential vulnerabilities and help customers define their needs. Experience of SCADA and telemetry is desirable, in particular Geo SCADA (formerly SCX6, ClearSCADA), AVEVA PI System (formerly OSI PI) and/or System Platform. Ability to work in a home (remote), office or site industrial environment. Ability to work on customer sites in the UK and overseas, occasionally for extended periods. Experience of working in at least two of the following sectors: Water and Wastewater Oil & Gas Pharmaceuticals Cyber Security Food & Beverage The Utilities including Critical National Infrastructure (CNI). Renewable Energy At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Apr 29, 2024
Full time
Senior Systems Engineer and Cyber Specialist Location: Coventry, UK Mission: To work within the UK Process Automation (PA) Delivery Engineering Team reporting to the Engineering Team Leader. Working individually or as part of a team to contribute to the successful delivery of cyber framework compliant engineering solutions to Time, Cost and Quality to ensure the successful execution of projects to the Customers satisfaction. Provide Engineering, Cyber, and IT support/expertise as required to other areas of the business to help facilitate their objectives. Be motivated to drive self-development supported by managers to be able to perform to the best of their capabilities and contribute to both their, and SE success. Through undertaking of the role, the Senior Project Engineer will be expected to demonstrate the following: Provision of sound technical solutions in line with project requirements. Leadership Mentoring Ensure the Project Manager/ Engineering Team Leader are kept informed of progress and issues in a timely fashion Key Responsibilities Compliance with applicable Cybersecurity frameworks, requirements, and policies Compliance with project delivery process and procedures forming part of the quality management system. Compliance with relevant Schneider Electric quality assurance, Health, Safety and Environmental standards and policies. Compliance with applicable statutory Law, standards, & regulations Ability to take responsibility for the technical delivery of projects unsupervised. Design and specification of hardware/software/electrical/electronic and system requirements, including preparation of drawings/documentation. Ability to perform software configuration and programming. Review and approve project engineering solutions and documentation. Configuration and testing of Schneider Electric/AVEVA and other third-party software. Participation in and management of structured testing of systems both internal and with Client/Third parties Installation and commissioning of hardware and software systems and supervision of installation by others. Preparation and approval of system documentation, including functional specifications, test documents and system support manuals. Take responsibility for the mentoring of junior engineers to develop their professional skills and to deliver technical solutions as described above. Take responsibility for the provision and delivery of technical solutions to time, quality, and budget. Identify project risks and opportunities and be able to contribute to the mitigations and commercial implications. Ensure the Project Manager/Engineering Team Leader are kept informed of progress and issues for all engineering aspects of the project delivery. Support the bid team in the production of quotations providing input for execution planning and delivery estimates. Capable of representing the delivery team when required in sales meetings with clients. Provide support to the service team to assist with the timely resolution of customer issues. Education Requirements: Qualified to a recognised Qualification in a STEM discipline i.e., HNC/HND/Degree. Experience/Skills: Communicate well in written and spoken English. Cloud technologies and services including IaaS, PaaS and SaaS. Experience of design and installation and/or management of Intrusion detection systems (IDS) and intrusion prevention systems (IPS), network-based firewall products, backup and restoration technologies, performing network troubleshooting and host-based security technologies including end point protection technologies (e.g., Antivirus, Data Leakage Prevention, Host IPS, Whitelisting), advanced Windows administration (e.g., AD, DHCP, RAS, WSUS). An understanding of Cybersecurity Frameworks (e.g. NIST, NCSC, ISO (phone number removed), COBIT) and ICS protocols (e.g. BACnet, Modbus, PROFINET, PROFIBUS). An understanding of Cyber Security at the control system level would be desirable. Experience in applying IEC 62443 cyber automation and process control related standards, procedures and best practices to assess potential vulnerabilities and help customers define their needs. Experience of SCADA and telemetry is desirable, in particular Geo SCADA (formerly SCX6, ClearSCADA), AVEVA PI System (formerly OSI PI) and/or System Platform. Ability to work in a home (remote), office or site industrial environment. Ability to work on customer sites in the UK and overseas, occasionally for extended periods. Experience of working in at least two of the following sectors: Water and Wastewater Oil & Gas Pharmaceuticals Cyber Security Food & Beverage The Utilities including Critical National Infrastructure (CNI). Renewable Energy At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future. "We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability." What we offer you: Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now: Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue (Apply online only)+ employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Job Title: Lead Developer Location: Altrincham / London (hybrid) Salary: DOE THE COMPANY: A thriving international digital transformation consultancy renowned for delivering innovative platforms and services that have earned multiple awards for innovation. Their solutions cater to large-scale digital transformations and are utilised by esteemed public and private sector entities worldwide, spanning industries such as Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. THE ROLE: Joining their dynamic team, you'll take the helm and collaborate within a diverse, multi-disciplinary group alongside seasoned Architects and Technical Delivery Managers. Engage directly with our clients, playing a pivotal role in conceptualising and executing all facets of our software solutions. Drive the implementation of Continuous Integration/Continuous Deployment (CI/CD) practices and engineering excellence throughout project lifecycles. Provide leadership in structuring and ensuring technical quality within your team's work, advising on architecture and design patterns to uphold software integrity and meet non-functional requirements. Offer guidance in developing strategies, frameworks, and standards as needed. REQUIREMENTS: Possess a minimum of 5 years' commercial development experience, utilizing leading frameworks and languages such as Django/Python, Java, Node, or .Net. Demonstrate proficiency and eagerness to be a hands-on full-stack developer, setting the standard for software engineering best practices within technical teams. Familiarity with software engineering best practices including design patterns, micro-service architectures, secure by design principles, and NCSC Cloud Security Principles. Experience in employing DevOps, CI/CD, and test automation methodologies. Hands-on experience with cloud-native Software as a Service (SaaS) and Platform as a Service (PaaS), preferably in Azure. Proficiency in database design and implementation, encompassing SQL and NoSQL. Capable of thriving under pressure and meeting tight deadlines in a fast-paced, agile environment. Excellent organisational and time management skills, adept at prioritising tasks and managing conflicting deadlines. Meticulous attention to detail, ensuring accuracy and precision in all endeavours. WHY JOIN? The projects you will be delivering will have a real impact on business growth for your customers and the wider business Non-perscriptive career growth - cross-functional movement, open to new areas and variable career direction Technical variety - You will have the opportunity to get your hands on various projects, technologies and sectors
Apr 29, 2024
Full time
Job Title: Lead Developer Location: Altrincham / London (hybrid) Salary: DOE THE COMPANY: A thriving international digital transformation consultancy renowned for delivering innovative platforms and services that have earned multiple awards for innovation. Their solutions cater to large-scale digital transformations and are utilised by esteemed public and private sector entities worldwide, spanning industries such as Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. THE ROLE: Joining their dynamic team, you'll take the helm and collaborate within a diverse, multi-disciplinary group alongside seasoned Architects and Technical Delivery Managers. Engage directly with our clients, playing a pivotal role in conceptualising and executing all facets of our software solutions. Drive the implementation of Continuous Integration/Continuous Deployment (CI/CD) practices and engineering excellence throughout project lifecycles. Provide leadership in structuring and ensuring technical quality within your team's work, advising on architecture and design patterns to uphold software integrity and meet non-functional requirements. Offer guidance in developing strategies, frameworks, and standards as needed. REQUIREMENTS: Possess a minimum of 5 years' commercial development experience, utilizing leading frameworks and languages such as Django/Python, Java, Node, or .Net. Demonstrate proficiency and eagerness to be a hands-on full-stack developer, setting the standard for software engineering best practices within technical teams. Familiarity with software engineering best practices including design patterns, micro-service architectures, secure by design principles, and NCSC Cloud Security Principles. Experience in employing DevOps, CI/CD, and test automation methodologies. Hands-on experience with cloud-native Software as a Service (SaaS) and Platform as a Service (PaaS), preferably in Azure. Proficiency in database design and implementation, encompassing SQL and NoSQL. Capable of thriving under pressure and meeting tight deadlines in a fast-paced, agile environment. Excellent organisational and time management skills, adept at prioritising tasks and managing conflicting deadlines. Meticulous attention to detail, ensuring accuracy and precision in all endeavours. WHY JOIN? The projects you will be delivering will have a real impact on business growth for your customers and the wider business Non-perscriptive career growth - cross-functional movement, open to new areas and variable career direction Technical variety - You will have the opportunity to get your hands on various projects, technologies and sectors
We are looking for a Lead Software Engineer to join our growing Engineering Team. As a proven and experienced engineer, you will form part of an agile cross-functional team in developing and maintaining clients flagship digital platform, transforming our ways of working and delivering excellent customer experience. How you'll do it You will be providing expert technical leadership in the design of our cloud-based platform. You will help define the engineering standards, implement best practice, and contribute to our technical and product roadmap. You will act as a coach and mentor, providing technical leadership to the engineering teams. We are investing significantly into our own digital products built on Azure serverless, microservices solutions, low code (power platform), data infrastructure (lakes, integrations etc) and IoT (Internet of Things). It is an extremely exciting time to join us as we have an established high performing team and a multi-million programme of works for the future that underpins our business strategy. The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. You will have a passion and solid experience in designing solutions that are to a high-quality coding standard, secure, scalable, and resilient. to solve business needs. You have demonstrable experience in setting the technical direction of the engineering pillar by having a deep understanding of the needs of the organization around you. You influence this direction through a consensus-based approach using your people leadership skills and technical expertise. You will have technical experience and knowledge of the following: Expert level experience with software development on the Microsoft tech stack using .NET, ReactJS, REST APIs and Azure services in a microservice architecture Experience with both Azure SQL Server and no SQL DBs such as ComosDB Experience with cloud-based development using Azure services (Service bus, logic App, Function App Azure API Manager) Experience with DevOps automated tooling technology (GIT, Azure DevOps) Excellent practical knowledge of OOP (Object Oriented Programming) concepts and SOLID principles Enthusiastic about delivery and experience working in a fast-paced agile environment Excellent communication skills, ability to interact effectively with multidisciplinary teams Degree/certification in Computer Science/IT or equivalent experience What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. GCS is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
We are looking for a Lead Software Engineer to join our growing Engineering Team. As a proven and experienced engineer, you will form part of an agile cross-functional team in developing and maintaining clients flagship digital platform, transforming our ways of working and delivering excellent customer experience. How you'll do it You will be providing expert technical leadership in the design of our cloud-based platform. You will help define the engineering standards, implement best practice, and contribute to our technical and product roadmap. You will act as a coach and mentor, providing technical leadership to the engineering teams. We are investing significantly into our own digital products built on Azure serverless, microservices solutions, low code (power platform), data infrastructure (lakes, integrations etc) and IoT (Internet of Things). It is an extremely exciting time to join us as we have an established high performing team and a multi-million programme of works for the future that underpins our business strategy. The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. You will have a passion and solid experience in designing solutions that are to a high-quality coding standard, secure, scalable, and resilient. to solve business needs. You have demonstrable experience in setting the technical direction of the engineering pillar by having a deep understanding of the needs of the organization around you. You influence this direction through a consensus-based approach using your people leadership skills and technical expertise. You will have technical experience and knowledge of the following: Expert level experience with software development on the Microsoft tech stack using .NET, ReactJS, REST APIs and Azure services in a microservice architecture Experience with both Azure SQL Server and no SQL DBs such as ComosDB Experience with cloud-based development using Azure services (Service bus, logic App, Function App Azure API Manager) Experience with DevOps automated tooling technology (GIT, Azure DevOps) Excellent practical knowledge of OOP (Object Oriented Programming) concepts and SOLID principles Enthusiastic about delivery and experience working in a fast-paced agile environment Excellent communication skills, ability to interact effectively with multidisciplinary teams Degree/certification in Computer Science/IT or equivalent experience What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. GCS is acting as an Employment Agency in relation to this vacancy.
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role An exciting new opportunity has arisen to join our new Investment & Programme Office team within the Finance function as Head of Portfolio Planning and Investment . You will be responsible for planning and mobilising the Enterprise-wide Programme Portfolio that underpins HL's corporate strategy and manage this through the leadership of the Portfolio Planning & Investment Management function. The change portfolio is diverse and encompasses all major programmes across the business covering product development, client experience, save to invest, regulatory driven initiatives, digital transformation, operating model and organisational design. What you'll be doing Responsible for designing building and managing the Medium Term (3 year) and Annual Portfolio Planning approach as part of the Enterprise-wide Operating plan process. Responsible for HL's Programme Portfolio budget (>50m), aligning initiatives to the business strategy and facilitating decision-making to optimise return on investment. Designing and managing an investment management process and lifecycle including facilitation of the Business Investment Committee. Responsible for leading and coaching Business Owners to articulate their strategy and shaping that into compelling programmes and business cases suitable for review by the CEO and CFO Captures, tracks, and identifies the complex inter-dependencies across HL that are critical to our projects being a success. Ownership of all new programme requests via the new HL Demand Panel (Senior Leadership level) Drives a high-performance culture to ensure better, simpler, faster and cheaper deliverables for HL and our clients A change agent, challenging the status quo and delivers industry best in class standards About you Significant experience within a similar role, leading an Enterprise wide programme portfolio planning process, supporting the mobilisation of complex Transformation programmes and facilitating a Business Investment Committee at CEO level Demonstrable experience managing a significant Investment Management budget Expert in Strategic Portfolio Planning, Portfolio Design and Demand Management. Expert in Portfolio, Programme and Agile delivery methodologies. Experience in defining, establishing, and facilitating governance structures to keep key stakeholders engaged, aligned and on track across the business. Significant experience outside of portfolio management that are key to delivery e.g. business case development, client experience, product strategy, business solution design, technical and operational readiness. Expertise and experience of delivering highly complex change in B2B and B2C environments. Extremely high commercial and influencing skills, demonstrated at Executive Leadership level Flexible and adaptable; able to deliver and thrive in ambiguous situations. Interview process The interview process will include a presentation, psychometric assessment and a competency-based interview. Working Schedule We are looking for a Head of Portfolio Planning & Investment to join our team, based in Bristol head office, BS1 5HL. This role is a permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Apr 29, 2024
Full time
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role An exciting new opportunity has arisen to join our new Investment & Programme Office team within the Finance function as Head of Portfolio Planning and Investment . You will be responsible for planning and mobilising the Enterprise-wide Programme Portfolio that underpins HL's corporate strategy and manage this through the leadership of the Portfolio Planning & Investment Management function. The change portfolio is diverse and encompasses all major programmes across the business covering product development, client experience, save to invest, regulatory driven initiatives, digital transformation, operating model and organisational design. What you'll be doing Responsible for designing building and managing the Medium Term (3 year) and Annual Portfolio Planning approach as part of the Enterprise-wide Operating plan process. Responsible for HL's Programme Portfolio budget (>50m), aligning initiatives to the business strategy and facilitating decision-making to optimise return on investment. Designing and managing an investment management process and lifecycle including facilitation of the Business Investment Committee. Responsible for leading and coaching Business Owners to articulate their strategy and shaping that into compelling programmes and business cases suitable for review by the CEO and CFO Captures, tracks, and identifies the complex inter-dependencies across HL that are critical to our projects being a success. Ownership of all new programme requests via the new HL Demand Panel (Senior Leadership level) Drives a high-performance culture to ensure better, simpler, faster and cheaper deliverables for HL and our clients A change agent, challenging the status quo and delivers industry best in class standards About you Significant experience within a similar role, leading an Enterprise wide programme portfolio planning process, supporting the mobilisation of complex Transformation programmes and facilitating a Business Investment Committee at CEO level Demonstrable experience managing a significant Investment Management budget Expert in Strategic Portfolio Planning, Portfolio Design and Demand Management. Expert in Portfolio, Programme and Agile delivery methodologies. Experience in defining, establishing, and facilitating governance structures to keep key stakeholders engaged, aligned and on track across the business. Significant experience outside of portfolio management that are key to delivery e.g. business case development, client experience, product strategy, business solution design, technical and operational readiness. Expertise and experience of delivering highly complex change in B2B and B2C environments. Extremely high commercial and influencing skills, demonstrated at Executive Leadership level Flexible and adaptable; able to deliver and thrive in ambiguous situations. Interview process The interview process will include a presentation, psychometric assessment and a competency-based interview. Working Schedule We are looking for a Head of Portfolio Planning & Investment to join our team, based in Bristol head office, BS1 5HL. This role is a permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
The Cluster IT Manager is a Single Point of Contact representing Global Information Services towards clusters business leadership and local stakeholders. The role owns the IT demand in the clusters and is accountable for end-to-end IT engagement towards business solution delivery, technology strategy development based on business objectives, services management, risk management and relationship management within the functions in the clusters Client Details A leading competitor in the FMCG industry. Description Business Services: Acts as the key liaison across UK & Ireland and its business units, information technology teams and external IT partners (peer industry, etc.). Is expected to embody the values of the company and ensures compliance with international & local IT corporate policies & procedures (including deep understanding and strict adherence to guidelines on 'Combined Business Model'). Drive digital transformation initiatives, leveraging emerging technologies to enhance productivity, customer experience, and competitive advantage. Partner with internal stakeholders to assess technology needs, prioritize projects, and allocate resources effectively. Provide strategic guidance and recommendations to senior management on IT investments, trends, and opportunities for innovation. Strategy and Planning: Engages with Global CoEs, DevOps, CPG Sales, Strategy and Planning, Infrastructure and Shared Platforms to assess the technology options and capabilities and develop business cases. Gathers key IT information data (I2P template) for the Value Creation Planning or cluster Business project, defines a strong business case in co-ordination with BPOs, Region and Global CoEs and cross IT functions either cluster or Global. Develop and implement comprehensive IT strategies aligned with business objectives for the UK, Ireland cluster. Represents and drives the IT vision, strategy & initiatives to the business leadership team and ensures that the business stakeholders are aware of the IT vision, strategic planning and priorities. Ensures that the IT cost model for the cluster is accurate and transparent. Collaborates with Business, BPOs and the Regional IT Director to develop and deliver the annual GIS budget plan (AOP) for the cluster business. Provides period end closing reporting and insights. Assists the business in forecasting, documenting and planning for future IT needs, as well as manage IT prioritization activities within and across the clusters Oversees the planning, deployment, and maintenance of IT systems, networks, and applications to ensure optimal performance and reliability. Services Management: Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager. Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous Improvement, Cost Reduction, Standardization and Harmonization of the GIS services. Accountable for local Vendor and contract management. Owns the pipeline of cluster IT projects and ensures their successful implementation. Participates in local Steerco's where appropriate Lead and mentor a team of IT professionals, fostering a innovation, collaboration, and continuous improvement. Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery. Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements. Profile Education: A bachelor's or master's degree in Computer Science, Information Systems, Business Administration or related field, or equivalent work experience. Must have: Over 7 years of IT and Business/Industry work Experience with a broad range of exposure to various technical environments and business analysis. Over 3 years in advisory role in Information Systems to the business leadership function of which a significant amount has been in a company of similar size and complexity. Experience and understanding in business process management, with an ability to translates business needs into IT enabled solution Solid experience in managing matrix organization business leadership team to meet their expectation Capability to empower and develop people Experience of project definition and scoping, formulation of feasibility studies and benefits cases Must possess strong business acumen to perform as a reliable and valuable business partner. Experience in building & working with remote teams Job Offer bonus scheme up to 17.5% car allowance £6250 private healthcare 27 days holiday + bank holiday pension double contribution up to 10% volunteering days life insurance
Apr 28, 2024
Full time
The Cluster IT Manager is a Single Point of Contact representing Global Information Services towards clusters business leadership and local stakeholders. The role owns the IT demand in the clusters and is accountable for end-to-end IT engagement towards business solution delivery, technology strategy development based on business objectives, services management, risk management and relationship management within the functions in the clusters Client Details A leading competitor in the FMCG industry. Description Business Services: Acts as the key liaison across UK & Ireland and its business units, information technology teams and external IT partners (peer industry, etc.). Is expected to embody the values of the company and ensures compliance with international & local IT corporate policies & procedures (including deep understanding and strict adherence to guidelines on 'Combined Business Model'). Drive digital transformation initiatives, leveraging emerging technologies to enhance productivity, customer experience, and competitive advantage. Partner with internal stakeholders to assess technology needs, prioritize projects, and allocate resources effectively. Provide strategic guidance and recommendations to senior management on IT investments, trends, and opportunities for innovation. Strategy and Planning: Engages with Global CoEs, DevOps, CPG Sales, Strategy and Planning, Infrastructure and Shared Platforms to assess the technology options and capabilities and develop business cases. Gathers key IT information data (I2P template) for the Value Creation Planning or cluster Business project, defines a strong business case in co-ordination with BPOs, Region and Global CoEs and cross IT functions either cluster or Global. Develop and implement comprehensive IT strategies aligned with business objectives for the UK, Ireland cluster. Represents and drives the IT vision, strategy & initiatives to the business leadership team and ensures that the business stakeholders are aware of the IT vision, strategic planning and priorities. Ensures that the IT cost model for the cluster is accurate and transparent. Collaborates with Business, BPOs and the Regional IT Director to develop and deliver the annual GIS budget plan (AOP) for the cluster business. Provides period end closing reporting and insights. Assists the business in forecasting, documenting and planning for future IT needs, as well as manage IT prioritization activities within and across the clusters Oversees the planning, deployment, and maintenance of IT systems, networks, and applications to ensure optimal performance and reliability. Services Management: Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager. Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous Improvement, Cost Reduction, Standardization and Harmonization of the GIS services. Accountable for local Vendor and contract management. Owns the pipeline of cluster IT projects and ensures their successful implementation. Participates in local Steerco's where appropriate Lead and mentor a team of IT professionals, fostering a innovation, collaboration, and continuous improvement. Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery. Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements. Profile Education: A bachelor's or master's degree in Computer Science, Information Systems, Business Administration or related field, or equivalent work experience. Must have: Over 7 years of IT and Business/Industry work Experience with a broad range of exposure to various technical environments and business analysis. Over 3 years in advisory role in Information Systems to the business leadership function of which a significant amount has been in a company of similar size and complexity. Experience and understanding in business process management, with an ability to translates business needs into IT enabled solution Solid experience in managing matrix organization business leadership team to meet their expectation Capability to empower and develop people Experience of project definition and scoping, formulation of feasibility studies and benefits cases Must possess strong business acumen to perform as a reliable and valuable business partner. Experience in building & working with remote teams Job Offer bonus scheme up to 17.5% car allowance £6250 private healthcare 27 days holiday + bank holiday pension double contribution up to 10% volunteering days life insurance
Role Title: Genesys SME Duration: 6 week contract Location: Remote Rate: 650 - Umbrella only (inside IR35) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Key Skills/ requirements Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Apr 28, 2024
Contractor
Role Title: Genesys SME Duration: 6 week contract Location: Remote Rate: 650 - Umbrella only (inside IR35) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Key Skills/ requirements Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
About us: Wipro Limited (NYSE: WIT, BSE: (phone number removed), NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship we have over 160,000 dedicated employees serving clients across six continents. Together we discover ideas and connect the dots to build a better and a bold new future. Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. Ability to provide technical governance across Salesforce Platform solutions Assess and improve the efficiency and effectiveness of the Salesforce application solutions to ensure user requirements and business objectives are met in a timely and cost-effective manner. Understand overall business operations and develops innovative solutions and tools related to Salesforce to help improve productivity. Ability to understand and design provisioning solutions and how CRM interacts with provisioning layers. Strong problem solving and analytical skills needed to support enterprise high availability Salesforce applications Coordinate with technical resource within and outside of Salesforce Platforms team. Demonstrate thought Leadership in Salesforce CRM and Platform innovations and practices. Ability to prepare Design Artefacts like ERD, Feature Designs, UML, System Architecture Diagrams, Integration Diagrams Experience in Salesforce Architecture/Solution Architecture with at least 2 End-To-End Technical implementation involving Salesforce Skills: Salesforce - Service Cloud, Sales Cloud, (url removed) platform, Einstein Analytics, Financial Service Cloud, Industry Clouds, Financial Domain expertise Full cycle implementation experience with SFDC (application design, architecture and development using Sales(url removed Strong SFDC knowledge and Integration components for SFDC (SFDC APIs, Security, Data Model, Apex, Web Services, Data loaders, etc.) Command over APEX and Visual force Deep knowledge of Salesforce API's and hands on experience in building custom API's and integration. Experience in multi-cloud Salesforce landscape, Technical consultation, Advisory A good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management. Salesforce deployment and release management framework and strategy Good to Have Skills : Salesforce Development, Technical Delivery, Lightning LWC, Copado Salesforce Administration
Apr 28, 2024
Full time
About us: Wipro Limited (NYSE: WIT, BSE: (phone number removed), NSE: WIPRO) is a leading global information technology, consulting, and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship we have over 160,000 dedicated employees serving clients across six continents. Together we discover ideas and connect the dots to build a better and a bold new future. Wipro is an exciting organization to work for. We ranked as a "Top Employer" as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. Ability to provide technical governance across Salesforce Platform solutions Assess and improve the efficiency and effectiveness of the Salesforce application solutions to ensure user requirements and business objectives are met in a timely and cost-effective manner. Understand overall business operations and develops innovative solutions and tools related to Salesforce to help improve productivity. Ability to understand and design provisioning solutions and how CRM interacts with provisioning layers. Strong problem solving and analytical skills needed to support enterprise high availability Salesforce applications Coordinate with technical resource within and outside of Salesforce Platforms team. Demonstrate thought Leadership in Salesforce CRM and Platform innovations and practices. Ability to prepare Design Artefacts like ERD, Feature Designs, UML, System Architecture Diagrams, Integration Diagrams Experience in Salesforce Architecture/Solution Architecture with at least 2 End-To-End Technical implementation involving Salesforce Skills: Salesforce - Service Cloud, Sales Cloud, (url removed) platform, Einstein Analytics, Financial Service Cloud, Industry Clouds, Financial Domain expertise Full cycle implementation experience with SFDC (application design, architecture and development using Sales(url removed Strong SFDC knowledge and Integration components for SFDC (SFDC APIs, Security, Data Model, Apex, Web Services, Data loaders, etc.) Command over APEX and Visual force Deep knowledge of Salesforce API's and hands on experience in building custom API's and integration. Experience in multi-cloud Salesforce landscape, Technical consultation, Advisory A good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments and an understanding of integration considerations such as process orchestration, customer data integration and master data management. Salesforce deployment and release management framework and strategy Good to Have Skills : Salesforce Development, Technical Delivery, Lightning LWC, Copado Salesforce Administration
Contact Center Solution Architect Remote 6 Weeks 650 Via Umbrella Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Job Description: As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Solution Design and Architecture: Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry standards. Conduct proof-of-concept (POC) projects and technology assessments to validate feasibility and performance of proposed solutions. Integration and Implementation: Define integration requirements and strategies for connecting contact center solutions with existing systems, applications, and third-party services. Collaborate with internal IT teams, vendors, and partners to implement and configure contact center solutions, ensuring seamless integration and alignment with business processes. PerformanceOptimization andScalability: Identify opportunities to optimize performance, scalability, and efficiency of contact center solutions through system tuning, load balancing, and capacity planning. Conduct performance testing and optimization activities to ensure contact center solutions meet performance requirements under varying workloads and conditions. Security and Compliance: Ensure contact center solutions adhere to security standards, regulatory requirements, and compliance guidelines such as PCI DSS, GDPR, HIPAA, and SOC 2. Define security controls, encryption methods, access policies, and audit trails to protect sensitive customer data and ensure data privacy. Documentation and Knowledge Sharing: Document solution architecture, design decisions, configurations, and technical specifications. Provide guidance, training, and knowledge transfer to internal teams and stakeholders on contact center technologies, best practices, and implementation methodologies. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in solution architecture, design, and implementation, with a focus on contact center technologies. In-depth knowledge of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and cloud-based contact center solutions. Proficiency in system integration techniques, APIs, web services, and middleware technologies. Excellent communication, collaboration, and stakeholder management skills. Ability to lead and influence cross-functional teams in a dynamic, fast-paced environment. Preferred Qualifications: Certification in relevant areas such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Apr 28, 2024
Contractor
Contact Center Solution Architect Remote 6 Weeks 650 Via Umbrella Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Job Description: As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Solution Design and Architecture: Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry standards. Conduct proof-of-concept (POC) projects and technology assessments to validate feasibility and performance of proposed solutions. Integration and Implementation: Define integration requirements and strategies for connecting contact center solutions with existing systems, applications, and third-party services. Collaborate with internal IT teams, vendors, and partners to implement and configure contact center solutions, ensuring seamless integration and alignment with business processes. PerformanceOptimization andScalability: Identify opportunities to optimize performance, scalability, and efficiency of contact center solutions through system tuning, load balancing, and capacity planning. Conduct performance testing and optimization activities to ensure contact center solutions meet performance requirements under varying workloads and conditions. Security and Compliance: Ensure contact center solutions adhere to security standards, regulatory requirements, and compliance guidelines such as PCI DSS, GDPR, HIPAA, and SOC 2. Define security controls, encryption methods, access policies, and audit trails to protect sensitive customer data and ensure data privacy. Documentation and Knowledge Sharing: Document solution architecture, design decisions, configurations, and technical specifications. Provide guidance, training, and knowledge transfer to internal teams and stakeholders on contact center technologies, best practices, and implementation methodologies. Skills and qualifications: Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in solution architecture, design, and implementation, with a focus on contact center technologies. In-depth knowledge of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR, CRM). Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. Strong understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and cloud-based contact center solutions. Proficiency in system integration techniques, APIs, web services, and middleware technologies. Excellent communication, collaboration, and stakeholder management skills. Ability to lead and influence cross-functional teams in a dynamic, fast-paced environment. Preferred Qualifications: Certification in relevant areas such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. Experience with Agile or DevOps methodologies for software development and deployment. Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
About the role An exciting role to build the test strategy and approach for delivering the GLA's digital products roadmap. Driving an automation-first approach to both functional and non-functional testing. You will proactively improve the test capability, create test governance, and develop full lifecycle testing for internally and partner developed solutions. Having strong knowledge of testing methodologies, you will be responsible for regression testing, feedback to the business, release notes and any performance, accessibility and security testing compliance. Working with the business you will generate test cases, defining test plans and outcomes. You will have a strong background in testing and leadership, driven to make positive change and have outstanding people skills. About the team The GLA's Digital Experience Unit is responsible for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so, directly serve Londoners. The GLA's largest and most visible digital products - London.gov.uk, the London Datastore and Talk London - are used by millions of Londoners every year and provide the GLA with platforms for communications, convening, public engagement, data and information-sharing, and transparency. These services support delivery, scrutiny and democratic engagement at scale and at a low cost per user compared to non-digital channels and services. This role will sit within the Delivery team, and report into Head of Delivery. The post will work very closely with inhouse and third-party development and testing suppliers. Resources The Resources Directorate provides corporate support to the Mayor and the Assembly and is responsible for the following functions: finance, legal, procurement, internal audit, technology group (TG) and facilities management (FM). The Directorate's Executive Director also acts as the Authority's chief finance officer and manages the Authority's shared services arrangement with TfL to provide legal and procurement advice. Principal accountabilities Lead the GLA's quality assurance and testing (QAT) strategy and work programme for all internal and external digital and data products, by delivering initial estimates of the testing efforts and forecasts needed for new development and functional enhancement on the digital roadmap. Reviewing test requirements for change requests, assessing the impact on test plans, resources and schedules, managing delivery through our testing team and external third-party suppliers and contractors. Lead testing strategy and implementation for our most complex and high-risk products. Ensure automated, device/compatibility, functional, negative, end to end, security, accessibility and performance testing is strategised across of all of GLA internal and external Scrum teams. Lead development of technical, performance and automation testing at all layers of the product development life cycle and activities across all of GLA's digital estate. Maintain and develop test automation tools and frameworks for the authority across its digital estate. Hold third party suppliers, internal and external development teams to account. Manage resources effectively to ensure utilisation of the resources is maximised, aligned to plan, budget and to timeframe. Manage the test team by assigning tasks, setting priorities, monitoring progress and signing off timesheets and invoices for external contractors in accordance with the Authority's policies and Code of Ethics and Standards Spearhead the continuous improvement of the GLA's testing function, ensuring the GLA has the right processes, policies, tooling and technical capabilities to deliver an effective QAT programme. Ensure processes and policies are implemented across all GLA products. Work with senior managers across GLA digital and data teams to develop in-house technical talent, supporting communities of practice and helping to develop the skills of junior officers in testing roles. Build collaborative relationships and work effectively within an agile environment with colleagues and suppliers. Quality assure the work of others (including third party suppliers) to ensure it meets our design standards and functional requirements in accordance with the Public Sector Bodies (Websites and Mobile Applications). Advise on the feasibility of designs produced by third party suppliers. Person specification Technical requirements/experience/qualifications Proven line management capabilities Can demonstrate deep experience of successfully implementing and improving test management processes within a large organization using Agile methodology. Can show evidence of designing coded tests for configured and integrated systems as well as for directly implemented code. Can demonstrate deep experience in functional, regression and automated testing (Selenium Webdriver, Python). Has deep experience in User Acceptance Test (UAT) management, script writing and defect management. Can demonstrate experience with a broad range of test automation tools and frameworks such as Junit, Selenium, Cucumber/Gherkin, TestNG, SOAPUI, Appium. Can demonstrate experience of mentoring and coaching testers to support the team's learning and capability development. Setting standards and ensuring targets are met. Experience in using Test management tools Jira, Testrail. Can demonstrate deep experience of managing a test team, or agile development team, and in prioritizing, planning, organizing and delegating work in a fast-paced environment. Behavioural competencies Strategic thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators: Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Managing and Developing Performance is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 3 indicators: Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflect Sets clear direction and expectations and enables others to interpret competing priorities Agrees and monitors challenging, achievable performance objectives in line with GLA priorities Manages performance issues effectively to avoid adverse impact on team morale and performance Promotes a positive team culture that respects diversity and deals with barriers to inclusion Stakeholder Focus is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 3 indicators: Understands diverse stakeholder needs and tailors team deliverables accordingly Is a role model to others, encouraging them to think of Londoners first Manages stakeholder expectations, so they are high but realistic Removes barriers to understanding the needs of diverse stakeholders, including hard to reach groups Focuses own and team's efforts on delivering a quality and committed service Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators: Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 indicators: Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL) GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. Application Process & Additional Information . click apply for full job details
Apr 27, 2024
Full time
About the role An exciting role to build the test strategy and approach for delivering the GLA's digital products roadmap. Driving an automation-first approach to both functional and non-functional testing. You will proactively improve the test capability, create test governance, and develop full lifecycle testing for internally and partner developed solutions. Having strong knowledge of testing methodologies, you will be responsible for regression testing, feedback to the business, release notes and any performance, accessibility and security testing compliance. Working with the business you will generate test cases, defining test plans and outcomes. You will have a strong background in testing and leadership, driven to make positive change and have outstanding people skills. About the team The GLA's Digital Experience Unit is responsible for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so, directly serve Londoners. The GLA's largest and most visible digital products - London.gov.uk, the London Datastore and Talk London - are used by millions of Londoners every year and provide the GLA with platforms for communications, convening, public engagement, data and information-sharing, and transparency. These services support delivery, scrutiny and democratic engagement at scale and at a low cost per user compared to non-digital channels and services. This role will sit within the Delivery team, and report into Head of Delivery. The post will work very closely with inhouse and third-party development and testing suppliers. Resources The Resources Directorate provides corporate support to the Mayor and the Assembly and is responsible for the following functions: finance, legal, procurement, internal audit, technology group (TG) and facilities management (FM). The Directorate's Executive Director also acts as the Authority's chief finance officer and manages the Authority's shared services arrangement with TfL to provide legal and procurement advice. Principal accountabilities Lead the GLA's quality assurance and testing (QAT) strategy and work programme for all internal and external digital and data products, by delivering initial estimates of the testing efforts and forecasts needed for new development and functional enhancement on the digital roadmap. Reviewing test requirements for change requests, assessing the impact on test plans, resources and schedules, managing delivery through our testing team and external third-party suppliers and contractors. Lead testing strategy and implementation for our most complex and high-risk products. Ensure automated, device/compatibility, functional, negative, end to end, security, accessibility and performance testing is strategised across of all of GLA internal and external Scrum teams. Lead development of technical, performance and automation testing at all layers of the product development life cycle and activities across all of GLA's digital estate. Maintain and develop test automation tools and frameworks for the authority across its digital estate. Hold third party suppliers, internal and external development teams to account. Manage resources effectively to ensure utilisation of the resources is maximised, aligned to plan, budget and to timeframe. Manage the test team by assigning tasks, setting priorities, monitoring progress and signing off timesheets and invoices for external contractors in accordance with the Authority's policies and Code of Ethics and Standards Spearhead the continuous improvement of the GLA's testing function, ensuring the GLA has the right processes, policies, tooling and technical capabilities to deliver an effective QAT programme. Ensure processes and policies are implemented across all GLA products. Work with senior managers across GLA digital and data teams to develop in-house technical talent, supporting communities of practice and helping to develop the skills of junior officers in testing roles. Build collaborative relationships and work effectively within an agile environment with colleagues and suppliers. Quality assure the work of others (including third party suppliers) to ensure it meets our design standards and functional requirements in accordance with the Public Sector Bodies (Websites and Mobile Applications). Advise on the feasibility of designs produced by third party suppliers. Person specification Technical requirements/experience/qualifications Proven line management capabilities Can demonstrate deep experience of successfully implementing and improving test management processes within a large organization using Agile methodology. Can show evidence of designing coded tests for configured and integrated systems as well as for directly implemented code. Can demonstrate deep experience in functional, regression and automated testing (Selenium Webdriver, Python). Has deep experience in User Acceptance Test (UAT) management, script writing and defect management. Can demonstrate experience with a broad range of test automation tools and frameworks such as Junit, Selenium, Cucumber/Gherkin, TestNG, SOAPUI, Appium. Can demonstrate experience of mentoring and coaching testers to support the team's learning and capability development. Setting standards and ensuring targets are met. Experience in using Test management tools Jira, Testrail. Can demonstrate deep experience of managing a test team, or agile development team, and in prioritizing, planning, organizing and delegating work in a fast-paced environment. Behavioural competencies Strategic thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators: Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Managing and Developing Performance is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 3 indicators: Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflect Sets clear direction and expectations and enables others to interpret competing priorities Agrees and monitors challenging, achievable performance objectives in line with GLA priorities Manages performance issues effectively to avoid adverse impact on team morale and performance Promotes a positive team culture that respects diversity and deals with barriers to inclusion Stakeholder Focus is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 3 indicators: Understands diverse stakeholder needs and tailors team deliverables accordingly Is a role model to others, encouraging them to think of Londoners first Manages stakeholder expectations, so they are high but realistic Removes barriers to understanding the needs of diverse stakeholders, including hard to reach groups Focuses own and team's efforts on delivering a quality and committed service Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators: Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 indicators: Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL) GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. Application Process & Additional Information . click apply for full job details
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond! Your Career As a Principal Solutions Architect at Palo Alto Networks, you are responsible for improving the productivity of our sales teams through the creation and delivery of business-relevant security conversations to our key prospects and customers. As a thought leader, you will address CyberSecurity related issues by leveraging the full Palo Alto Networks portfolio in a way that creates differentiated business value. As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform. The Principal Solutions Architect's value is measured in their ability to increase sales productivity by: Compelling communication to gain the trust and buy-in from Vice President and CXO contacts at our largest customers and prospects Setting and driving an agenda with the customer or prospect, both directly and with sales teams, and within the market through various engagements, including client workshops and architectural assessments and designs Developing and maintaining a deep understanding of competing solutions and architectures and being able to position a Palo Alto Networks approach successfully Uncovering new technology applications and use cases and aiding in creating presentations, documents, and deliverables that will illustrate value to prospects and customers and the Palo Alto Networks sales teams Uncovering and documenting technological/business value gaps between the Palo Alto Networks Cortex platform and competitive offerings and communicating these to the broader Palo Alto Networks Sales organization Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Playing a role on the EBC team in creating customer messaging that ties the Cortex Portfolio together with the entire Palo Alto Networks Portfolio The role will require close coordination with the Senior Leadership, Sales, Palo Alto Networks' CISO and Theater CISO's, Sales Engineering leadership, Product Management, Marketing, Channel Partners, and the Consulting Engineering team. This is a senior technical customer-facing role, and the value produced must be evident and recurrent. Customers and Sales Teams will ask for you by name. Your Impact In this director-level role, you will lead and direct cross-functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes As a thought leader, you will address customers and prospects security operations challenges and work with them to develop a successful strategy for their organization to implement Palo Alto Networks Cortex technologies in a way that creates differentiated business value Engage and establish an advisory relationship with key Manager, Director, VP, and CXO contacts at strategic customers to transform their security strategy Engage directly with senior technical and business leaders at key prospects and customers as a security expert to penetrate whitespace accounts and expand Cortex install base through the Identification, qualification, and closure of opportunities Work with the sales teams on strategic opportunities for the development and delivery of differentiated proposals which clearly demonstrate the business and technical value of Cortex Provide summarized and business-relevant feedback into content, Product Management, Product Marketing, Competitive Marketing, and Field Marketing based on customer engagements to improve Palo Alto Networks effectiveness in communicating its value proposition to prospects and clients Engage in continuous self-improvement and learning to maintain technical leadership of relevant technologies (security, data center, public cloud, networking, endpoint, etc.) As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Develop and maintain ongoing executive-level relationships with our largest XSIAM Customers to drive continued platform satisfaction and adoption Delivery of targeted CXO-level Threat and Risk Management Briefings by leveraging U42 research and Xpanse ASM Mappings Developing and maintaining an executive-level point of view on Cybersecurity trends with a deep understanding of security operations and the ability to successfully position a Palo Alto Networks approach Your Experience Extensive knowledge of security operations, SIEM, attack surface management, network and endpoint security architectures, history, and trends Experience with SIEM, Log Management, XDR/EDR, and security investigation tools commonly used by large customers to run their security programs Demonstrablesenior level experience in an IT vendorpre-sales or post-salesrole. We will also consider applicants that have SIEM deployment expertise in an end user environment. Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers Knowledge of ancillary security areas such as identity management, public and private cloud architectures Self-motivated attitude to do whatever is necessary to close deals Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings Strong communication (written and verbal) and presentation skills, both internally and externally Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress Super organizational skills Preferences Experience working with channel partners and understanding a channel-centric go-to-market approach Experience working with companies in the enterprise security space End customer background to validate your perspective with customers The Team Our GTM team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our GTM team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
Apr 27, 2024
Full time
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our Approach to Work We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond! Your Career As a Principal Solutions Architect at Palo Alto Networks, you are responsible for improving the productivity of our sales teams through the creation and delivery of business-relevant security conversations to our key prospects and customers. As a thought leader, you will address CyberSecurity related issues by leveraging the full Palo Alto Networks portfolio in a way that creates differentiated business value. As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform. The Principal Solutions Architect's value is measured in their ability to increase sales productivity by: Compelling communication to gain the trust and buy-in from Vice President and CXO contacts at our largest customers and prospects Setting and driving an agenda with the customer or prospect, both directly and with sales teams, and within the market through various engagements, including client workshops and architectural assessments and designs Developing and maintaining a deep understanding of competing solutions and architectures and being able to position a Palo Alto Networks approach successfully Uncovering new technology applications and use cases and aiding in creating presentations, documents, and deliverables that will illustrate value to prospects and customers and the Palo Alto Networks sales teams Uncovering and documenting technological/business value gaps between the Palo Alto Networks Cortex platform and competitive offerings and communicating these to the broader Palo Alto Networks Sales organization Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Playing a role on the EBC team in creating customer messaging that ties the Cortex Portfolio together with the entire Palo Alto Networks Portfolio The role will require close coordination with the Senior Leadership, Sales, Palo Alto Networks' CISO and Theater CISO's, Sales Engineering leadership, Product Management, Marketing, Channel Partners, and the Consulting Engineering team. This is a senior technical customer-facing role, and the value produced must be evident and recurrent. Customers and Sales Teams will ask for you by name. Your Impact In this director-level role, you will lead and direct cross-functional teams within Palo Alto Networks to ensure the highest quality of product and service delivery focused on customer business outcomes As a thought leader, you will address customers and prospects security operations challenges and work with them to develop a successful strategy for their organization to implement Palo Alto Networks Cortex technologies in a way that creates differentiated business value Engage and establish an advisory relationship with key Manager, Director, VP, and CXO contacts at strategic customers to transform their security strategy Engage directly with senior technical and business leaders at key prospects and customers as a security expert to penetrate whitespace accounts and expand Cortex install base through the Identification, qualification, and closure of opportunities Work with the sales teams on strategic opportunities for the development and delivery of differentiated proposals which clearly demonstrate the business and technical value of Cortex Provide summarized and business-relevant feedback into content, Product Management, Product Marketing, Competitive Marketing, and Field Marketing based on customer engagements to improve Palo Alto Networks effectiveness in communicating its value proposition to prospects and clients Engage in continuous self-improvement and learning to maintain technical leadership of relevant technologies (security, data center, public cloud, networking, endpoint, etc.) As a trusted advisor, you will provide valuable insights and education on effective risk reduction, compliance, governance, and cost reduction through a prevention-first security approach based on the Palo Alto Networks security platform Becoming a valued resource to Product Management to discover and understand current shortcomings and competitive insights in our product suite and requirements for future strategic market segments Develop and maintain ongoing executive-level relationships with our largest XSIAM Customers to drive continued platform satisfaction and adoption Delivery of targeted CXO-level Threat and Risk Management Briefings by leveraging U42 research and Xpanse ASM Mappings Developing and maintaining an executive-level point of view on Cybersecurity trends with a deep understanding of security operations and the ability to successfully position a Palo Alto Networks approach Your Experience Extensive knowledge of security operations, SIEM, attack surface management, network and endpoint security architectures, history, and trends Experience with SIEM, Log Management, XDR/EDR, and security investigation tools commonly used by large customers to run their security programs Demonstrablesenior level experience in an IT vendorpre-sales or post-salesrole. We will also consider applicants that have SIEM deployment expertise in an end user environment. Demonstrable experience in establishing credibility and strategic messaging with large enterprise customers Knowledge of ancillary security areas such as identity management, public and private cloud architectures Self-motivated attitude to do whatever is necessary to close deals Expect to travel a minimum of 50%+ of the weeks in the fiscal year. This is a global role and will require travel both in theater and internationally. Travel will include customer and Palo Alto Networks location onsite meetings Strong communication (written and verbal) and presentation skills, both internally and externally Robust problem finding and solving skills, ability to analyze complex multivariate problems, and systematic approach to gain quick resolution, even under duress Super organizational skills Preferences Experience working with channel partners and understanding a channel-centric go-to-market approach Experience working with companies in the enterprise security space End customer background to validate your perspective with customers The Team Our GTM team members work hand in hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our GTM team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks who isn't committed to your success - everyone pitches in to assist when it comes to solutions selling, learning, and development. As a member of our Sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyber threats. Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
Senior Product Manager - Index Portfolio Construction page is loaded Senior Product Manager - Index Portfolio Construction Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R The FTSE Russell business is establishing Product Leads focused on developing target state Index capabilities to transform the core Index Platforms and scale growth for FTSE Russell. The Senior Product Manager - Index Portfolio Construction will drive strategic and cross-functional projects to build world class scalable Platform capabilities for our Index Platforms. The key responsibility will be to act as a product owner for technology to build fit-for-purpose software solutions for Index Portfolio construction. You will successfully interact with wide stakeholder group, designing solutions, owning specifications used for development, and ensuring sound execution. Serving as a bridge between FTSE Russell customers, business stakeholders, other technology capabilities, and the Delivery organisation, accountable for the setting a strategy, vision, and the creation and delivery of a long-term roadmap for their capability area. Critical to the role is a strong Agile and collaborative mindset, working well across many diverse groups and balancing outcomes that help drive capability excellence but also FTSE Russell goals. Main responsibilities Set the strategy, vision, and mission of their capability area, communicating that across FTSE Russell to wide stakeholder groups As business owner, develop proactive relationships with senior leaders across business units and technologists to design appropriate solutions, foster discussions and decisions around product & feature definition, feasibility, scoping, and development Own mid- to large-size transformational projects that aim to increase FTSE Russell's product offering, improve scalability or enhance quality, including being responsible for business analysis, development and refinement of strategies, and definition of current and future capabilities requirements Collaborate with the other Capability Product Leads, as well other stakeholders, in identifying capabilities required for current Index creation, calculations and future product expansion Define interfaces with among key Index development systems: calculation, data processing and reporting/distribution Drive migration of existing systems into new integrated Index platform, reverse engineer capabilities of legacy platforms when required Define and drive adoption of quality and scalability controls for new Index Platform, including automated QA for index calculations (calculation output validation, methodology cross-checks, etc.) Profile/Skills Extensive relevant work experience in product ownership / technology / business analysis / program management / application delivery in banking or financial domain Experience in Indexing / portfolio management Solid understanding of Index Management and Operations, Index design, calculation, and data (software development experience would be a plus) Experience building/leading technology delivery for operations teams in the financial industry, ideally linked to Indexing/Funds Experience driving large-scale technology programs and designing digital transformation strategies Experience in portfolio construction, performance and risk calculations, optimization techniques and statistical analysis Deep understanding of investment, business and technical perspective, ability to solve business challenges through technology Management experience with Product Owners, including training and career development Experience with Agile delivery and transformation Experience with technology-driven innovation and digital transformation Familiarity with Benchmark Regulations Experience with SaaS (Software as a Service), Cloud, Test-Driven Development (desired) Exposure to relational and non-relational databases (desired) Key Behaviours Articulate, creative, energetic person able to work alongside the team Exceptional written and oral communication skills and experience with executive storytelling. Ability to communicate with diverse audiences, ranging from highly technical partners to business clients Excellent attention to detail with the ability to think logically to solve business problems Ability to establish credibility and build strong, confident, collaborative relationships with business and technology stakeholders including external parties, at all levels Ability to work under pressure and to tight deadlines without compromising quality Results driven, self-motivated, problem solving, and solutions oriented; takes pride in his/her work Demonstrates a can-do attitude, exhibits self-confidence, leadership, and adaptability to business change Excellent organisational, negotiation, presentation, and time management skills; ability to manage business expectations Ability to keep abreast of and understand technology trends, see how they impact your roadmap, and how they drive innovation LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume/CV About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
Apr 27, 2024
Full time
Senior Product Manager - Index Portfolio Construction page is loaded Senior Product Manager - Index Portfolio Construction Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R The FTSE Russell business is establishing Product Leads focused on developing target state Index capabilities to transform the core Index Platforms and scale growth for FTSE Russell. The Senior Product Manager - Index Portfolio Construction will drive strategic and cross-functional projects to build world class scalable Platform capabilities for our Index Platforms. The key responsibility will be to act as a product owner for technology to build fit-for-purpose software solutions for Index Portfolio construction. You will successfully interact with wide stakeholder group, designing solutions, owning specifications used for development, and ensuring sound execution. Serving as a bridge between FTSE Russell customers, business stakeholders, other technology capabilities, and the Delivery organisation, accountable for the setting a strategy, vision, and the creation and delivery of a long-term roadmap for their capability area. Critical to the role is a strong Agile and collaborative mindset, working well across many diverse groups and balancing outcomes that help drive capability excellence but also FTSE Russell goals. Main responsibilities Set the strategy, vision, and mission of their capability area, communicating that across FTSE Russell to wide stakeholder groups As business owner, develop proactive relationships with senior leaders across business units and technologists to design appropriate solutions, foster discussions and decisions around product & feature definition, feasibility, scoping, and development Own mid- to large-size transformational projects that aim to increase FTSE Russell's product offering, improve scalability or enhance quality, including being responsible for business analysis, development and refinement of strategies, and definition of current and future capabilities requirements Collaborate with the other Capability Product Leads, as well other stakeholders, in identifying capabilities required for current Index creation, calculations and future product expansion Define interfaces with among key Index development systems: calculation, data processing and reporting/distribution Drive migration of existing systems into new integrated Index platform, reverse engineer capabilities of legacy platforms when required Define and drive adoption of quality and scalability controls for new Index Platform, including automated QA for index calculations (calculation output validation, methodology cross-checks, etc.) Profile/Skills Extensive relevant work experience in product ownership / technology / business analysis / program management / application delivery in banking or financial domain Experience in Indexing / portfolio management Solid understanding of Index Management and Operations, Index design, calculation, and data (software development experience would be a plus) Experience building/leading technology delivery for operations teams in the financial industry, ideally linked to Indexing/Funds Experience driving large-scale technology programs and designing digital transformation strategies Experience in portfolio construction, performance and risk calculations, optimization techniques and statistical analysis Deep understanding of investment, business and technical perspective, ability to solve business challenges through technology Management experience with Product Owners, including training and career development Experience with Agile delivery and transformation Experience with technology-driven innovation and digital transformation Familiarity with Benchmark Regulations Experience with SaaS (Software as a Service), Cloud, Test-Driven Development (desired) Exposure to relational and non-relational databases (desired) Key Behaviours Articulate, creative, energetic person able to work alongside the team Exceptional written and oral communication skills and experience with executive storytelling. Ability to communicate with diverse audiences, ranging from highly technical partners to business clients Excellent attention to detail with the ability to think logically to solve business problems Ability to establish credibility and build strong, confident, collaborative relationships with business and technology stakeholders including external parties, at all levels Ability to work under pressure and to tight deadlines without compromising quality Results driven, self-motivated, problem solving, and solutions oriented; takes pride in his/her work Demonstrates a can-do attitude, exhibits self-confidence, leadership, and adaptability to business change Excellent organisational, negotiation, presentation, and time management skills; ability to manage business expectations Ability to keep abreast of and understand technology trends, see how they impact your roadmap, and how they drive innovation LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume/CV About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
Senior Solution Architect page is loaded Senior Solution Architect Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Our global teams took on the challenge to make a difference in the way the global financial markets operate. Do you have a passion for technology. Do you want to make a difference, delivering software used by some of the biggest companies in the world. Do you love working with others in a dynamic agile environment? Role Profile LSEG in London is searching for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self-starter who will be an integral part of an empowered agile team working on our ongoing transformational programs centred around Digital and Marketing Platforms We are looking for someone with many years working in digital and marketing technologies as an Architect, especially Content Management systems (AEM, Drupal, WordPress), Adobe Marketing Cloud, Adobe Experience Platform and other key Marketing Technologies. We will be especially interested in architects with experience running Content Management Systems for multiple brands and handling multi-million visitors per month. Key Responsibilities Partner with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams. Provide strategic guidance and direction to internal teams for improving their digital marketing effectiveness Contribute to Customer's digital marketing strategies based on industry best practices Ensure team members working in the domain understand and adhere to the architecture principles, policies, and standards to produce function-specific reference architectures and solutions. Manage relationships with members of Corporate Technology leadership to influence the adoption of Enterprise Architecture frameworks, standards and policies Improve relationships with vendors, regulators and industry bodies to seek and adopt industry standard methodologies in enterprise architecture and technology strategy Act as trusted advisor and leader across the wider LSEG Technology. To be the lead architect to work with other architects to define the end-to-end solution & design covering all involved systems, data, integration, security Manage the quality and work throughput of a team of architects across the Corporate technology domain to define and deliver end to end architecture solutions aligned to the strategy and roadmaps Ensure all solutions follow Corporate Technology and enterprise solution standards, align with the overall roadmap, have good quality documentation, and follow all relevant governance steps Drive and establish Centre of Excellence (CoE) for key strategic platforms in the domain, e.g. Adobe. Help project team to size & estimate project implementation and identify resources and abilities needed for delivery of solution. Skills & Experience: Detailed knowledge on Enterprise Architecture, Technology Strategy, Cloud and Security Detailed knowledge of operational, delivery management (including experience in a variety of delivery methodologies), business development and strategy and organisational transformation programmes Experienced in architecting, delivering and supporting of following: Adobe Experience Manager (AEM) Adobe Analytics Adobe Target Adobe Audience Manager Dynamic Media and Search&Promote Adobe Experience Platform & CDP (Customer Data Platform) Drupal Cloud platforms like AWS and Azure Expertise and understanding in the following languages and technologies: HTML, HTML5, Java Script, XML, Java, WCM, ReactJS, AngularJS, headless CMS, services-based architecture, REST, Web analytics, content targeting Expertise and understanding of end-to-end DevOps tools and processes Knowledge of current digital marketing trends and best practices on topics such as personalisation, cross channel marketing, mobile, data-driven optimisation of experiences On-premise to Cloud migration projects Integration projects as a result of corporate acquisitions & mergers Onboarding SaaS solutions System integrations at application, data and network architecture domains Appreciation of InfoSec practices as applied in a regulated environment Deep technical acumen Personal skills and capabilities Superb communication skills with the ability to build relationships and influence stakeholders. Exhibit good interpersonal and team-building skills to promote a positive and collaborative work environment. Ability to influence across multiple functions (technical and non-technical) Ability to work well under pressure and tight deadlines To quickly build up a working knowledge of applications by working with others and reading up on new applications A continuous desire and willingness to learn and develop your current knowledge and skillset. Many projects will involve applications unfamiliar to the role holder. Diversity & Inclusion People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
Apr 27, 2024
Full time
Senior Solution Architect page is loaded Senior Solution Architect Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Our global teams took on the challenge to make a difference in the way the global financial markets operate. Do you have a passion for technology. Do you want to make a difference, delivering software used by some of the biggest companies in the world. Do you love working with others in a dynamic agile environment? Role Profile LSEG in London is searching for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self-starter who will be an integral part of an empowered agile team working on our ongoing transformational programs centred around Digital and Marketing Platforms We are looking for someone with many years working in digital and marketing technologies as an Architect, especially Content Management systems (AEM, Drupal, WordPress), Adobe Marketing Cloud, Adobe Experience Platform and other key Marketing Technologies. We will be especially interested in architects with experience running Content Management Systems for multiple brands and handling multi-million visitors per month. Key Responsibilities Partner with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams. Provide strategic guidance and direction to internal teams for improving their digital marketing effectiveness Contribute to Customer's digital marketing strategies based on industry best practices Ensure team members working in the domain understand and adhere to the architecture principles, policies, and standards to produce function-specific reference architectures and solutions. Manage relationships with members of Corporate Technology leadership to influence the adoption of Enterprise Architecture frameworks, standards and policies Improve relationships with vendors, regulators and industry bodies to seek and adopt industry standard methodologies in enterprise architecture and technology strategy Act as trusted advisor and leader across the wider LSEG Technology. To be the lead architect to work with other architects to define the end-to-end solution & design covering all involved systems, data, integration, security Manage the quality and work throughput of a team of architects across the Corporate technology domain to define and deliver end to end architecture solutions aligned to the strategy and roadmaps Ensure all solutions follow Corporate Technology and enterprise solution standards, align with the overall roadmap, have good quality documentation, and follow all relevant governance steps Drive and establish Centre of Excellence (CoE) for key strategic platforms in the domain, e.g. Adobe. Help project team to size & estimate project implementation and identify resources and abilities needed for delivery of solution. Skills & Experience: Detailed knowledge on Enterprise Architecture, Technology Strategy, Cloud and Security Detailed knowledge of operational, delivery management (including experience in a variety of delivery methodologies), business development and strategy and organisational transformation programmes Experienced in architecting, delivering and supporting of following: Adobe Experience Manager (AEM) Adobe Analytics Adobe Target Adobe Audience Manager Dynamic Media and Search&Promote Adobe Experience Platform & CDP (Customer Data Platform) Drupal Cloud platforms like AWS and Azure Expertise and understanding in the following languages and technologies: HTML, HTML5, Java Script, XML, Java, WCM, ReactJS, AngularJS, headless CMS, services-based architecture, REST, Web analytics, content targeting Expertise and understanding of end-to-end DevOps tools and processes Knowledge of current digital marketing trends and best practices on topics such as personalisation, cross channel marketing, mobile, data-driven optimisation of experiences On-premise to Cloud migration projects Integration projects as a result of corporate acquisitions & mergers Onboarding SaaS solutions System integrations at application, data and network architecture domains Appreciation of InfoSec practices as applied in a regulated environment Deep technical acumen Personal skills and capabilities Superb communication skills with the ability to build relationships and influence stakeholders. Exhibit good interpersonal and team-building skills to promote a positive and collaborative work environment. Ability to influence across multiple functions (technical and non-technical) Ability to work well under pressure and tight deadlines To quickly build up a working knowledge of applications by working with others and reading up on new applications A continuous desire and willingness to learn and develop your current knowledge and skillset. Many projects will involve applications unfamiliar to the role holder. Diversity & Inclusion People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
About the role As an Operations Coordinator, you will apply your technical knowledge about systems and processes within the team and provide your expertise and guidance on the resolution of system, data, and service queries. You will work with internal teams such as our Data team, Qualification Development, and Assessment teams building quality assurance and assessment master data across the various platforms we use at City & Guilds. You will take responsibility for building product master data, enabling the integration across the SAP system whilst also maintaining and setting up master data for eMarking and related systems. You will also work closely with internal stakeholders to support the testing of new SAP and assessment platform functionality. About you As an Operations Coordinator, you will apply your technical knowledge about systems and processes within the team and provide your expertise and guidance on the resolution of system, data, and service queries. You will work with internal teams such as our Data team, Qualification Development, and Assessment teams building quality assurance and assessment master data across the various platforms we use at City & Guilds. You will take responsibility for building product master data, enabling the integration across the SAP system whilst also maintaining and setting up master data for eMarking and related systems. You will also work closely with internal stakeholders to support the testing of new SAP and assessment platform functionality. You will need good communication skills and problem-solving skills with a positive can-do attitude with a focus on producing high-quality outputs. Additionally, you will need to be comfortable working to deadlines and delivering to our Service Level Agreements and Key Performance Indicators. For more information about the role, refer to the attached Role Profile. Please note that due to this vacancy being a project based fixed term contract, your daily tasks may only include some of the duties listed. Our Story And Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. We welcome a discussion about how this role could work flexibly for you. For example, work pattern, job share, hours or location. Next Steps And How To Apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.
Apr 26, 2024
Contractor
About the role As an Operations Coordinator, you will apply your technical knowledge about systems and processes within the team and provide your expertise and guidance on the resolution of system, data, and service queries. You will work with internal teams such as our Data team, Qualification Development, and Assessment teams building quality assurance and assessment master data across the various platforms we use at City & Guilds. You will take responsibility for building product master data, enabling the integration across the SAP system whilst also maintaining and setting up master data for eMarking and related systems. You will also work closely with internal stakeholders to support the testing of new SAP and assessment platform functionality. About you As an Operations Coordinator, you will apply your technical knowledge about systems and processes within the team and provide your expertise and guidance on the resolution of system, data, and service queries. You will work with internal teams such as our Data team, Qualification Development, and Assessment teams building quality assurance and assessment master data across the various platforms we use at City & Guilds. You will take responsibility for building product master data, enabling the integration across the SAP system whilst also maintaining and setting up master data for eMarking and related systems. You will also work closely with internal stakeholders to support the testing of new SAP and assessment platform functionality. You will need good communication skills and problem-solving skills with a positive can-do attitude with a focus on producing high-quality outputs. Additionally, you will need to be comfortable working to deadlines and delivering to our Service Level Agreements and Key Performance Indicators. For more information about the role, refer to the attached Role Profile. Please note that due to this vacancy being a project based fixed term contract, your daily tasks may only include some of the duties listed. Our Story And Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost five million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. We welcome a discussion about how this role could work flexibly for you. For example, work pattern, job share, hours or location. Next Steps And How To Apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button.
Deliverect As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves. Omnichannel Innovation Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don't just survive; they thrive in an ever-changing global landscape. Unlocking Benefits Our meticulously crafted solutions provide a multitude of benefits: Growing Sales: Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times. Optimised Operations: As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs. Elevated Customer Satisfaction: Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction. Dynamic Team and Values Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth. Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey. Department Focus Welcome to the epicentre of the digital ordering revolution-Deliverect. Within our Product Department, we stand unwavering in our dedication to consistently and efficiently deliver groundbreaking solutions to the global marketplace. Our mission is more than a goal; it's a commitment to bridging the gap between customers and the businesses they hold dear. Whether streamlining digital ordering for delivery or on-premise service, we are the architects of tools that empower businesses to flourish in our swiftly evolving digital landscape. Behind the scenes, our engineers, designers, and product managers are fueled by boundless passion and innovation, perpetually pushing the boundaries of what's possible. In our world, the word "impossible" finds no home. We're not just thinkers; we're doers on a grand scale, acting on ideas that create fresh and improved ways to serve our customers. Our products, relied upon by businesses across the globe, represent our integral role in their success-a role we take immense pride in. Our commitment goes beyond crafting products; it's about creating experiences. User-friendly, dependable, and scalable, we design and build technology that empowers without overwhelming, always keeping simplicity and user-friendliness at the forefront. Join us in the Product Department, where innovation is not just a buzzword-it's our way of life. Your Impact As a Senior Product Manager at Deliverect, you'll play a pivotal role in shaping the future of our integration ecosystem. You'll lead the strategic direction for Domain Name integrations, crafting a best-in-class product roadmap that unlocks the full potential of Deliverect for businesses and partners. Imagine yourself as the architect, leading a team of talented Product Managers to translate customer needs and partner capabilities into groundbreaking solutions. Through data-driven decision-making and a collaborative spirit, you'll ensure seamless connections across platforms, directly impacting the success of Deliverect, our valued customers, and the team you'll lead. A Typical Day Define the product vision, roadmap, and GTM strategy for your assigned Domain, conducting in-depth market research and competitive analysis to identify new opportunities. Oversee the work of your product management team, providing guidance, mentorship, and fostering a culture of innovation and excellence. Analyze user data, market trends, and partner capabilities to inform product decisions and roadmap development. Collaborate with internal (Engineering, Design) and external stakeholders (Partners) to define product requirements, features, and functionalities. Oversee the implementation of new integrations, ensuring a smooth and successful rollout for customers. Establish frameworks and metrics to measure the impact of integration solutions, quantifying success for both Deliverect and its users. Continuously learn and evolve, fostering a dynamic environment where your team pushes the boundaries of innovation within the order management landscape. Your Expertise 5+ years of experience in product management, with a proven track record of successfully launching and scaling innovative B2B SaaS products. Deep understanding of the order management industry, market trends, and customer needs within the food delivery space. In-depth knowledge of POS, third-party delivery platforms, and payment processing systems, with a keen eye for potential integrations. Strong leadership and delegation skills, cultivating a high-performing and collaborative product management team. Advanced analytical skills, leveraging data to measure product success and inform strategic decision-making. Excellent communication and interpersonal skills, effectively conveying complex ideas to both technical and non-technical audiences. Experience working in a fast-paced, dynamic B2B SaaS environment, thriving on constant learning and innovation. Additional Information This is a full-time, hybrid role with a flexible work schedule, offering 3 days in either our, Ghent, Amersfoort or London office locations and 2 days of remote work. Fluency in English with an additional regional language is a great plus. In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organization Join Deliverect: Where You Shape Tomorrow's Success At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation. What We Bring to the Table: Unicorn Status : Join a fast-growing SaaS unicorn at the forefront of the order management industry. Learning Opportunities : We invest in your growth with a dedicated learning budget and clear learning pathways. Inclusive Policies : Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success. Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility. A Peek into Life at Deliverect: Performance-Driven Freedom : Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters-delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated. Innovation Hub : Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront. Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges. Equal Opportunities at Deliverect: We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive. Rights to Work: While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance. Supporting Your Journey: If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at . Join Deliverect, a workplace where culture meets career advancement.
Apr 26, 2024
Full time
Deliverect As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves. Omnichannel Innovation Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don't just survive; they thrive in an ever-changing global landscape. Unlocking Benefits Our meticulously crafted solutions provide a multitude of benefits: Growing Sales: Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times. Optimised Operations: As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs. Elevated Customer Satisfaction: Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction. Dynamic Team and Values Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth. Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey. Department Focus Welcome to the epicentre of the digital ordering revolution-Deliverect. Within our Product Department, we stand unwavering in our dedication to consistently and efficiently deliver groundbreaking solutions to the global marketplace. Our mission is more than a goal; it's a commitment to bridging the gap between customers and the businesses they hold dear. Whether streamlining digital ordering for delivery or on-premise service, we are the architects of tools that empower businesses to flourish in our swiftly evolving digital landscape. Behind the scenes, our engineers, designers, and product managers are fueled by boundless passion and innovation, perpetually pushing the boundaries of what's possible. In our world, the word "impossible" finds no home. We're not just thinkers; we're doers on a grand scale, acting on ideas that create fresh and improved ways to serve our customers. Our products, relied upon by businesses across the globe, represent our integral role in their success-a role we take immense pride in. Our commitment goes beyond crafting products; it's about creating experiences. User-friendly, dependable, and scalable, we design and build technology that empowers without overwhelming, always keeping simplicity and user-friendliness at the forefront. Join us in the Product Department, where innovation is not just a buzzword-it's our way of life. Your Impact As a Senior Product Manager at Deliverect, you'll play a pivotal role in shaping the future of our integration ecosystem. You'll lead the strategic direction for Domain Name integrations, crafting a best-in-class product roadmap that unlocks the full potential of Deliverect for businesses and partners. Imagine yourself as the architect, leading a team of talented Product Managers to translate customer needs and partner capabilities into groundbreaking solutions. Through data-driven decision-making and a collaborative spirit, you'll ensure seamless connections across platforms, directly impacting the success of Deliverect, our valued customers, and the team you'll lead. A Typical Day Define the product vision, roadmap, and GTM strategy for your assigned Domain, conducting in-depth market research and competitive analysis to identify new opportunities. Oversee the work of your product management team, providing guidance, mentorship, and fostering a culture of innovation and excellence. Analyze user data, market trends, and partner capabilities to inform product decisions and roadmap development. Collaborate with internal (Engineering, Design) and external stakeholders (Partners) to define product requirements, features, and functionalities. Oversee the implementation of new integrations, ensuring a smooth and successful rollout for customers. Establish frameworks and metrics to measure the impact of integration solutions, quantifying success for both Deliverect and its users. Continuously learn and evolve, fostering a dynamic environment where your team pushes the boundaries of innovation within the order management landscape. Your Expertise 5+ years of experience in product management, with a proven track record of successfully launching and scaling innovative B2B SaaS products. Deep understanding of the order management industry, market trends, and customer needs within the food delivery space. In-depth knowledge of POS, third-party delivery platforms, and payment processing systems, with a keen eye for potential integrations. Strong leadership and delegation skills, cultivating a high-performing and collaborative product management team. Advanced analytical skills, leveraging data to measure product success and inform strategic decision-making. Excellent communication and interpersonal skills, effectively conveying complex ideas to both technical and non-technical audiences. Experience working in a fast-paced, dynamic B2B SaaS environment, thriving on constant learning and innovation. Additional Information This is a full-time, hybrid role with a flexible work schedule, offering 3 days in either our, Ghent, Amersfoort or London office locations and 2 days of remote work. Fluency in English with an additional regional language is a great plus. In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organization Join Deliverect: Where You Shape Tomorrow's Success At Deliverect, we're not just seeking team members; we're on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation. What We Bring to the Table: Unicorn Status : Join a fast-growing SaaS unicorn at the forefront of the order management industry. Learning Opportunities : We invest in your growth with a dedicated learning budget and clear learning pathways. Inclusive Policies : Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success. Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility. A Peek into Life at Deliverect: Performance-Driven Freedom : Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters-delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated. Innovation Hub : Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront. Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry's most significant challenges. Equal Opportunities at Deliverect: We're committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive. Rights to Work: While we welcome diverse backgrounds, it's crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can't offer financial support for relocation or travel assistance. Supporting Your Journey: If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at . Join Deliverect, a workplace where culture meets career advancement.
Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. Director of Enterprise Platforms, BGIUK page is loaded Director of Enterprise Platforms, BGIUK Apply locations London Manchester time type Full time posted on Posted 8 Days Ago job requisition id R Job Description: Director of Enterprise Platforms - BGIUK Flexible / Hybrid working available Permanent Full time Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We're passionate about technology. With colleagues, customers, patients, and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. Role Overview As Director of Enterprise Platforms for BGIUK, you will play a pivotal role in delivering our growth strategy, leading strategy, architecture, and delivery of our core digital and data infrastructure and platforms. You will lead the build and management of an effective platforms organisation to operate a balanced portfolio of Enterprise Platforms and services; these platforms will power our application teams to accelerate the delivery of digital solutions that connect millions of customers with the care they need. Working as part of the CTAO team (Chief Technology and Architecture Office), you will be a pragmatic and effective leader, working closely with peers and stakeholders in product, engineering, infrastructure, security and compliance. What you'll do: Lead the strategy, architecture, and delivery of our Enterprise Platforms. These include, but are not limited to: Cloud, Data, API, DevOps, API/Integration, Messaging, Identity and Access Management, CRM, Customer Servicing, Automation, Low Code/No Code, and DevSecOps. Lead strategy and architecture for underpinning core digital infrastructure in BGUK such as networks, datacentre and end-user. Ensure our infrastructure and Enterprise Platforms align to business need, risk and cost appetite, and are seen as key enablers of our customer experience and data-driven growth strategy. Define the principles, standards, and patterns for how Enterprise Platforms and infrastructure are consumed, across our different businesses. Embed in Platform services the key controls and guardrails that deliver resiliency, scalability, security, and compliance striking the balance between control and empowerment so our business-facing engineering teams can move at pace, safely. Provide thought leadership, learning pathways, and consultancy to product teams, to guide appropriate, optimal and advanced use of Platform technologies and services. Lead the Platform engineering teams and service owners to design and deliver high-quality, cost effective, services to the organisation, ensuring best-in-class systems, processes, operating procedures and 3rd party vendor contracts and performance. Maintain deep strategic partnerships with Enterprise Platform and infrastructure vendors and delivery partners. Collaborate with Group Technology, and architecture peers in BGIUK and globally across Bupa, to share best practices and drive reuse. Communicate the strategy and value of Enterprise Platform investments, backed up by cost models and operational performance levels, to influence strategic decision-making across BGIUK technology teams. Propose and execute technology assessments, proofs of concept and value to promote innovation and inform technical execution strategy and investment roadmaps You will bring knowledge and experience of: Building platform teams from the ground up, bringing product and development organisations on a modernisation journey. Designing and delivering shared service transformation, in a challenging technical landscape. Managing multiple platform teams supporting modern software development in a large global organisation. Working with leaders and engineers to create alignment across an organisation operating multiple businesses ranging from financially regulated through retail, B2C and B2B. A solid grasp of best-practice and cutting-edge approaches to delivering Cloud-based digital infrastructure, enterprise and developer-centric platforms, and transitioning legacy architectures and delivery models. Deep understanding of market trends in infrastructure and leading technology platform ecosystems. Proven track record of at least 15 years owning and defining technology strategy, architecture, service design, investment cases, and roadmaps. Leading technical design governance at scale within a fast moving and complex technology estate. Expertise and experience working with modern technology delivery methods such as SRE, DevSecOps, Value Streams, and ITILv4 Significant expertise and experience in designing cloud infrastructure, and developer and enterprise platform services, to support a range of application types, e.g., Salesforce and Dynamics, Low Code/No Code, traditional COTS, and MACH-based architectures Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: IT Locations: Angel Court, London, Bupa Place About Us Be at the heart of helping people live longer healthier, happier lives and making a better world . We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we'd like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion - they're at the heart of our positively different culture of care. At Bupa you'll be challenged, you'll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Get In Touch Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.
Apr 26, 2024
Full time
Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. For Australia or New Zealand candidates - Before submitting your application, you should read our privacy notice to understand how Bupa will use, store and share your information. Director of Enterprise Platforms, BGIUK page is loaded Director of Enterprise Platforms, BGIUK Apply locations London Manchester time type Full time posted on Posted 8 Days Ago job requisition id R Job Description: Director of Enterprise Platforms - BGIUK Flexible / Hybrid working available Permanent Full time Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We're passionate about technology. With colleagues, customers, patients, and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. Role Overview As Director of Enterprise Platforms for BGIUK, you will play a pivotal role in delivering our growth strategy, leading strategy, architecture, and delivery of our core digital and data infrastructure and platforms. You will lead the build and management of an effective platforms organisation to operate a balanced portfolio of Enterprise Platforms and services; these platforms will power our application teams to accelerate the delivery of digital solutions that connect millions of customers with the care they need. Working as part of the CTAO team (Chief Technology and Architecture Office), you will be a pragmatic and effective leader, working closely with peers and stakeholders in product, engineering, infrastructure, security and compliance. What you'll do: Lead the strategy, architecture, and delivery of our Enterprise Platforms. These include, but are not limited to: Cloud, Data, API, DevOps, API/Integration, Messaging, Identity and Access Management, CRM, Customer Servicing, Automation, Low Code/No Code, and DevSecOps. Lead strategy and architecture for underpinning core digital infrastructure in BGUK such as networks, datacentre and end-user. Ensure our infrastructure and Enterprise Platforms align to business need, risk and cost appetite, and are seen as key enablers of our customer experience and data-driven growth strategy. Define the principles, standards, and patterns for how Enterprise Platforms and infrastructure are consumed, across our different businesses. Embed in Platform services the key controls and guardrails that deliver resiliency, scalability, security, and compliance striking the balance between control and empowerment so our business-facing engineering teams can move at pace, safely. Provide thought leadership, learning pathways, and consultancy to product teams, to guide appropriate, optimal and advanced use of Platform technologies and services. Lead the Platform engineering teams and service owners to design and deliver high-quality, cost effective, services to the organisation, ensuring best-in-class systems, processes, operating procedures and 3rd party vendor contracts and performance. Maintain deep strategic partnerships with Enterprise Platform and infrastructure vendors and delivery partners. Collaborate with Group Technology, and architecture peers in BGIUK and globally across Bupa, to share best practices and drive reuse. Communicate the strategy and value of Enterprise Platform investments, backed up by cost models and operational performance levels, to influence strategic decision-making across BGIUK technology teams. Propose and execute technology assessments, proofs of concept and value to promote innovation and inform technical execution strategy and investment roadmaps You will bring knowledge and experience of: Building platform teams from the ground up, bringing product and development organisations on a modernisation journey. Designing and delivering shared service transformation, in a challenging technical landscape. Managing multiple platform teams supporting modern software development in a large global organisation. Working with leaders and engineers to create alignment across an organisation operating multiple businesses ranging from financially regulated through retail, B2C and B2B. A solid grasp of best-practice and cutting-edge approaches to delivering Cloud-based digital infrastructure, enterprise and developer-centric platforms, and transitioning legacy architectures and delivery models. Deep understanding of market trends in infrastructure and leading technology platform ecosystems. Proven track record of at least 15 years owning and defining technology strategy, architecture, service design, investment cases, and roadmaps. Leading technical design governance at scale within a fast moving and complex technology estate. Expertise and experience working with modern technology delivery methods such as SRE, DevSecOps, Value Streams, and ITILv4 Significant expertise and experience in designing cloud infrastructure, and developer and enterprise platform services, to support a range of application types, e.g., Salesforce and Dynamics, Low Code/No Code, traditional COTS, and MACH-based architectures Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: IT Locations: Angel Court, London, Bupa Place About Us Be at the heart of helping people live longer healthier, happier lives and making a better world . We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we'd like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion - they're at the heart of our positively different culture of care. At Bupa you'll be challenged, you'll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Get In Touch Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.
Role Title: Genesys SME Duration: 6 week contract Location: Remote Rate: £650 - Umbrella only (inside IR35) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Key Skills/requirements Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Apr 26, 2024
Contractor
Role Title: Genesys SME Duration: 6 week contract Location: Remote Rate: £650 - Umbrella only (inside IR35) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Key Skills/requirements Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
We are currently recruiting for a Learning and Development Digital Specialist role, for our client, fostering team unity and inclusivity is fundamental. They are committed to providing opportunities for meaningful work and advocating for social mobility. Their approach involves collaboration, not competition, within a network of purpose-driven organisations striving for a fairer society. The role entails specialisation in the learning management system, offering digital and data support to the Learning and Development team, and facilitating colleagues' access to online learning resources. This will be a full time permanent role, with working hours of 37.5 hours a week Monday to Friday, remotely. Roles and Responsibilities: Working closely with the management and leadership to create training content in specific departments within the organisation. Managing the learner and development platforms within the organisation, ensuring all employee learning needs are met. Supporting with the onboarding and enrollment process for new starters and interview processes. Ensure the staff are all up to date with their training, following up with individuals to ensure submissions are in a timely manner. The role is split into two parts: 30% - creating training content, making it a fun experience so individuals stay engaged and happy to complete and 70% - generating reports, data management and query handling. Confident in technical requirements such as the use of LMS (learning management systems, CRMs and Moodle. Experience and Skills: Proficiency in administering learning management systems, particularly Moodle. Experience in designing, creating, and managing digital content and e-learning courses. Ability to independently oversee projects to completion. Collaboration with stakeholders to address database and system requirements. Adaptability to meet evolving business needs. S Knights Recruitment are a specialist Employability and Skills recruitment agency. We recruit for Colleges and Training Providers across the UK Job reference: SA4711 Location: Remote Salary: 25,000 - 28,500
Apr 26, 2024
Full time
We are currently recruiting for a Learning and Development Digital Specialist role, for our client, fostering team unity and inclusivity is fundamental. They are committed to providing opportunities for meaningful work and advocating for social mobility. Their approach involves collaboration, not competition, within a network of purpose-driven organisations striving for a fairer society. The role entails specialisation in the learning management system, offering digital and data support to the Learning and Development team, and facilitating colleagues' access to online learning resources. This will be a full time permanent role, with working hours of 37.5 hours a week Monday to Friday, remotely. Roles and Responsibilities: Working closely with the management and leadership to create training content in specific departments within the organisation. Managing the learner and development platforms within the organisation, ensuring all employee learning needs are met. Supporting with the onboarding and enrollment process for new starters and interview processes. Ensure the staff are all up to date with their training, following up with individuals to ensure submissions are in a timely manner. The role is split into two parts: 30% - creating training content, making it a fun experience so individuals stay engaged and happy to complete and 70% - generating reports, data management and query handling. Confident in technical requirements such as the use of LMS (learning management systems, CRMs and Moodle. Experience and Skills: Proficiency in administering learning management systems, particularly Moodle. Experience in designing, creating, and managing digital content and e-learning courses. Ability to independently oversee projects to completion. Collaboration with stakeholders to address database and system requirements. Adaptability to meet evolving business needs. S Knights Recruitment are a specialist Employability and Skills recruitment agency. We recruit for Colleges and Training Providers across the UK Job reference: SA4711 Location: Remote Salary: 25,000 - 28,500
Job Title: Lead Developer Location: London Salary: 75-85k THE COMPANY: A thriving international digital transformation consultancy renowned for delivering innovative platforms and services that have earned multiple awards for innovation. Their solutions cater to large-scale digital transformations and are utilised by esteemed public and private sector entities worldwide, spanning industries such as Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. THE ROLE: Joining their dynamic team, you'll take the helm and collaborate within a diverse, multi-disciplinary group alongside seasoned Architects and Technical Delivery Managers. Engage directly with our clients, playing a pivotal role in conceptualising and executing all facets of our software solutions. Drive the implementation of Continuous Integration/Continuous Deployment (CI/CD) practices and engineering excellence throughout project lifecycles. Provide leadership in structuring and ensuring technical quality within your team's work, advising on architecture and design patterns to uphold software integrity and meet non-functional requirements. Offer guidance in developing strategies, frameworks, and standards as needed. REQUIREMENTS: Possess a minimum of 5 years' commercial development experience, utilizing leading frameworks and languages such as Django/Python, Java, Node, or .Net. Demonstrate proficiency and eagerness to be a hands-on full-stack developer, setting the standard for software engineering best practices within technical teams. Familiarity with software engineering best practices including design patterns, micro-service architectures, secure by design principles, and NCSC Cloud Security Principles. Experience in employing DevOps, CI/CD, and test automation methodologies. Hands-on experience with cloud-native Software as a Service (SaaS) and Platform as a Service (PaaS), preferably in Azure. Proficiency in database design and implementation, encompassing SQL and NoSQL. Capable of thriving under pressure and meeting tight deadlines in a fast-paced, agile environment. Excellent organisational and time management skills, adept at prioritising tasks and managing conflicting deadlines. Meticulous attention to detail, ensuring accuracy and precision in all endeavours. WHY JOIN? The projects you will be delivering will have a real impact on business growth for your customers and the wider business Non-prescriptive career growth - cross-functional movement, open to new areas and variable career direction Technical variety - You will have the opportunity to get your hands on various projects, technologies and sectors BENEFITS Private health cover Gym membership Life Assurance cover 25 days holiday + bank holidays Enhanced parental leave Profit share scheme
Apr 26, 2024
Full time
Job Title: Lead Developer Location: London Salary: 75-85k THE COMPANY: A thriving international digital transformation consultancy renowned for delivering innovative platforms and services that have earned multiple awards for innovation. Their solutions cater to large-scale digital transformations and are utilised by esteemed public and private sector entities worldwide, spanning industries such as Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. THE ROLE: Joining their dynamic team, you'll take the helm and collaborate within a diverse, multi-disciplinary group alongside seasoned Architects and Technical Delivery Managers. Engage directly with our clients, playing a pivotal role in conceptualising and executing all facets of our software solutions. Drive the implementation of Continuous Integration/Continuous Deployment (CI/CD) practices and engineering excellence throughout project lifecycles. Provide leadership in structuring and ensuring technical quality within your team's work, advising on architecture and design patterns to uphold software integrity and meet non-functional requirements. Offer guidance in developing strategies, frameworks, and standards as needed. REQUIREMENTS: Possess a minimum of 5 years' commercial development experience, utilizing leading frameworks and languages such as Django/Python, Java, Node, or .Net. Demonstrate proficiency and eagerness to be a hands-on full-stack developer, setting the standard for software engineering best practices within technical teams. Familiarity with software engineering best practices including design patterns, micro-service architectures, secure by design principles, and NCSC Cloud Security Principles. Experience in employing DevOps, CI/CD, and test automation methodologies. Hands-on experience with cloud-native Software as a Service (SaaS) and Platform as a Service (PaaS), preferably in Azure. Proficiency in database design and implementation, encompassing SQL and NoSQL. Capable of thriving under pressure and meeting tight deadlines in a fast-paced, agile environment. Excellent organisational and time management skills, adept at prioritising tasks and managing conflicting deadlines. Meticulous attention to detail, ensuring accuracy and precision in all endeavours. WHY JOIN? The projects you will be delivering will have a real impact on business growth for your customers and the wider business Non-prescriptive career growth - cross-functional movement, open to new areas and variable career direction Technical variety - You will have the opportunity to get your hands on various projects, technologies and sectors BENEFITS Private health cover Gym membership Life Assurance cover 25 days holiday + bank holidays Enhanced parental leave Profit share scheme
Allianz Commercial Head of Digital Pricing (Commercial Lines) An exciting opportunity has arisen for an experienced Pricing Leader to join us as Head of Digital Pricing (Commercial Lines). The role will have responsibility for both Technical and Street Pricing disciplines across our Digital product suite and will be responsible for working in partnership with the Product team to deliver our financial plan as well as setting strategy to evolve our capabilities for the future. The role is multi-faceted and you will be comfortable considering 'technology' as well as 'technical' developments and managing senior stakeholders as well as a large team. You will also play a key role representing the UK into our Global departments and bringing global best practice into our UK business. We have a lot of activity underway in this space, with a Global Transformation programme developing new platforms and a roadmap of new products coming onboard. It's a great time to time to join and be part of the journey. Key Responsibilities Provide leadership and set strategic direction across the all the components of Digital Pricing. (data development, technical pricing models, market price performance etc) Oversee the implementation of Pricing best practice into the Digital UK business. Ensure we meet Allianz Global Technical Excellence standards and enable our Pricing capabilities to become 'certified'. Work with the Product team to set pricing strategy and deliver the financial plan. Engage with, and influence Senior Stakeholders across UK business and Allianz Group as Pricing Lead for this portfolio Oversee increasing sophistication in tooling and processes to assist in ongoing efficiency improvement across team Contribute to strategic decisions regarding future platform design, tooling and data delivery approach Successfully lead, engage and develop capability across team of 15+ Contribute to the development of and uphold a robust governance framework ensuring alignment to developments in the regulatory environment Responsible for Pricing Committee Proposals for this portfolio About you An experienced Senior Technical Pricing Manager with 10+ years' experience leading teams and high profile pricing deliveries You will enjoy constantly seeking to innovate across all aspects of pricing, including data, software, tooling, technical approaches and the best means of collaboration with other teams to deliver pricing sophistication Understanding of and experience working within a Commercial Insurance environment. (Although happy to consider a candidate with predominantly Personal Lines experience, if they can demonstrate a sound knowledge and understanding of the Commercial Lines space) Fellow of the Institute of Actuaries or equivalent qualification with extensive relevant post-qualification experience. Confident in use of Pricing & Actuarial software such as Emblem and Radar Experience using tools such as Python, R, SQL, SAS Excel, VBA Strong business acumen What can we offer you We believe you should be well rewarded for the passion and enthusiasm you put into your work. So we provide competitive remuneration and benefits to suit your needs. Just pick the benefits which suit you best so you end up with a package that's perfect for you: Flexible and Hybrid working from our Guildford office Competitive salary plus great benefits Annual bonus based on business and personal performance 30 days annual leave. Generous pension contributions from day 1 - 3% employee contribution and we will contribute an additional 5%. If you wish to contribute more Allianz will match this up to a maximum of an additional 5% (10% in total). After 3 years the company contributions increase to 8% and after 5 years 10%. Development days - we actively support your personal development with training, Allianz Pricing Academy, professional qualifications. Private medical insurance A discount up to 50% on a range of insurance products including car, home and pet A range of optional flexible benefits that you can select About Us In the UK, Allianz Insurance employs over 8,000 people up and down the country. The company's Head Office is situated in Guildford, Surrey, plus we have additional support services with over 1,000 people based in Trivandrum, India. We offer commercial insurance with a full range of products for sole traders, right up to large commercial organisations. We also provide a range of personal insurances including, home and motor, musical, legal expenses insurance and cover for pets and horses. We're a global company, but from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture. Find out more about Allianz Insurance. Growing your career with Allianz We'll provide you with the tools to adapt and change with us, so you can grow your career, while building the skills needed for whatever the future brings. Inclusion & Diversity We believe that having a strong focus on Inclusion and Diversity enables us to better understand the customers we serve and the people across our teams. We recognise that people work in different ways and we value alternative viewpoints, celebrate individuality and foster a culture where everyone can bring their best self to work and feel a sense of belonging. It's really important to us that we create a diverse workforce and we welcome and encourage applications from everyone. We're committed to providing reasonable adjustments and support to all applicants with a disability and we interview every applicant who meets the minimum criteria for the job. Please contact us at to let us know if you have a disability and to discuss how we can support you throughout the application process. Join us - Let's Care For Tomorrow 45428 Underwriting Management Allianz Executive Allianz UK Full-Time Permanent . JBRP1_UKTJ
Apr 26, 2024
Full time
Allianz Commercial Head of Digital Pricing (Commercial Lines) An exciting opportunity has arisen for an experienced Pricing Leader to join us as Head of Digital Pricing (Commercial Lines). The role will have responsibility for both Technical and Street Pricing disciplines across our Digital product suite and will be responsible for working in partnership with the Product team to deliver our financial plan as well as setting strategy to evolve our capabilities for the future. The role is multi-faceted and you will be comfortable considering 'technology' as well as 'technical' developments and managing senior stakeholders as well as a large team. You will also play a key role representing the UK into our Global departments and bringing global best practice into our UK business. We have a lot of activity underway in this space, with a Global Transformation programme developing new platforms and a roadmap of new products coming onboard. It's a great time to time to join and be part of the journey. Key Responsibilities Provide leadership and set strategic direction across the all the components of Digital Pricing. (data development, technical pricing models, market price performance etc) Oversee the implementation of Pricing best practice into the Digital UK business. Ensure we meet Allianz Global Technical Excellence standards and enable our Pricing capabilities to become 'certified'. Work with the Product team to set pricing strategy and deliver the financial plan. Engage with, and influence Senior Stakeholders across UK business and Allianz Group as Pricing Lead for this portfolio Oversee increasing sophistication in tooling and processes to assist in ongoing efficiency improvement across team Contribute to strategic decisions regarding future platform design, tooling and data delivery approach Successfully lead, engage and develop capability across team of 15+ Contribute to the development of and uphold a robust governance framework ensuring alignment to developments in the regulatory environment Responsible for Pricing Committee Proposals for this portfolio About you An experienced Senior Technical Pricing Manager with 10+ years' experience leading teams and high profile pricing deliveries You will enjoy constantly seeking to innovate across all aspects of pricing, including data, software, tooling, technical approaches and the best means of collaboration with other teams to deliver pricing sophistication Understanding of and experience working within a Commercial Insurance environment. (Although happy to consider a candidate with predominantly Personal Lines experience, if they can demonstrate a sound knowledge and understanding of the Commercial Lines space) Fellow of the Institute of Actuaries or equivalent qualification with extensive relevant post-qualification experience. Confident in use of Pricing & Actuarial software such as Emblem and Radar Experience using tools such as Python, R, SQL, SAS Excel, VBA Strong business acumen What can we offer you We believe you should be well rewarded for the passion and enthusiasm you put into your work. So we provide competitive remuneration and benefits to suit your needs. Just pick the benefits which suit you best so you end up with a package that's perfect for you: Flexible and Hybrid working from our Guildford office Competitive salary plus great benefits Annual bonus based on business and personal performance 30 days annual leave. Generous pension contributions from day 1 - 3% employee contribution and we will contribute an additional 5%. If you wish to contribute more Allianz will match this up to a maximum of an additional 5% (10% in total). After 3 years the company contributions increase to 8% and after 5 years 10%. Development days - we actively support your personal development with training, Allianz Pricing Academy, professional qualifications. Private medical insurance A discount up to 50% on a range of insurance products including car, home and pet A range of optional flexible benefits that you can select About Us In the UK, Allianz Insurance employs over 8,000 people up and down the country. The company's Head Office is situated in Guildford, Surrey, plus we have additional support services with over 1,000 people based in Trivandrum, India. We offer commercial insurance with a full range of products for sole traders, right up to large commercial organisations. We also provide a range of personal insurances including, home and motor, musical, legal expenses insurance and cover for pets and horses. We're a global company, but from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture. Find out more about Allianz Insurance. Growing your career with Allianz We'll provide you with the tools to adapt and change with us, so you can grow your career, while building the skills needed for whatever the future brings. Inclusion & Diversity We believe that having a strong focus on Inclusion and Diversity enables us to better understand the customers we serve and the people across our teams. We recognise that people work in different ways and we value alternative viewpoints, celebrate individuality and foster a culture where everyone can bring their best self to work and feel a sense of belonging. It's really important to us that we create a diverse workforce and we welcome and encourage applications from everyone. We're committed to providing reasonable adjustments and support to all applicants with a disability and we interview every applicant who meets the minimum criteria for the job. Please contact us at to let us know if you have a disability and to discuss how we can support you throughout the application process. Join us - Let's Care For Tomorrow 45428 Underwriting Management Allianz Executive Allianz UK Full-Time Permanent . JBRP1_UKTJ
Job description Site Name: London The Stanley Building Posted Date: Apr At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking a highly skilled and experienced Manager for our Computing Platforms Products. In this role, you will be responsible for developing the product strategy of our Computing Platform to meet customer needs. You will partner closely with Onyx's organizations, including AI/ML, a diversity of R&D teams utilizing data to accelerate drug discovery (genomics sciences, computational biology, imaging, computational chemistry, to name a few), along with the Onyx portfolio management and engineering function heads to deliver industry-leading solutions that power R&D workloads. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of our Compute platform including the migration of existing GSK applications to the platform. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx Compute Platform Products. You will be responsible for understanding the business areas using Onyx, Platform capabilities, translating customer needs into requirements aligned with standard frameworks such as ontologies and engineering pipelines, and ensure our R&D teams receive the solutions they need to succeed. In this role you will Product Strategy: Develop and execute a comprehensive product strategy for our AI/ML compute platform, aligning with the Onyx's overall goals and objectives. Roadmap Development: Define and prioritize features, enhancements, and functionalities for the platform based on user analysis, customer feedback, and business requirements. Cross-functional Collaboration: Collaborate closely with engineering, AI/ML, and portfolio/program teams to ensure successful product development and deployment. Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders to understand their needs, gather feedback, and incorporate it into product planning and development processes. Product Launch: Plan and oversee product launches, ensuring effective communication, documentation, and training to drive product adoption and success. Performance Measurement: Define key product metrics, establish monitoring systems, and regularly evaluate and report on the performance and success of the compute platform. Product Ambassador: Serve as an ambassador of the compute platform, effectively communicating its value and benefits to GSK Research and Development leadership and identifying potential customers. Industry Expertise: Stay up to date with the latest advancements and trends in AI, machine learning, and compute platforms, applying industry knowledge to drive innovation and competitive advantage. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Experience of cloud computing management for scientific computing, data science and/or artificial intelligence model training with a major cloud provider (AWS, Google Cloud, Azure etc) Strong relevant experience in Data Science, Scientific Computing, Machine Learning/AI, Computer Science, Platform Engineering, or related discipline. Excellent communication, collaboration, and stakeholder management skills. Strong leadership abilities and a self-driven, proactive approach. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Experience with and strong understanding of on-prem and cloud computing, and software development practices; familiarity with MLOps and distributed computing is highly desirable. Experience with containers and virtual machines including Kubernetes, Slurm or other orchestration tools. Knowledge of modern infrastructure including Infrastructure-as-code tools (e.g. Terraform, Ansible ) Familiar with software engineering ways of working and engagement model Strong proficiency in utilizing various product management tools, including Jira and Confluence. Proven track record of managing developer platforms, tools, and services. Strong proficiency in utilizing various product management tools, including Jira and Confluence. Prior product management experience of enterprise AI/ML platform is strongly preferred. Experience with bioinformatics/genomics database, biological datasets, Pharma R&D is a plus, but not required. Strategic Thinker: Proven track record in developing and executing product strategies that drive business growth and customer satisfaction. Stakeholder Skills: Demonstrated ability to keep cross-functional teams, set clear objectives, and foster a collaborative and innovative work environment. Can lead without authority. Customer Focus: A customer-centric mindset with a deep understanding of customer needs and the ability to translate them into effective product solutions. Analytical and Data-Driven: Strong analytical skills with the ability to gather and interpret data, perform market research, and make data-driven decisions. Excellent Communication: Exceptional written and verbal communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences. Adaptability: Thrives in a fast-paced, dynamic environment and can adapt quickly to changing priorities and business needs. Closing Date for Applications: Monday 6th May 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition . click apply for full job details
Apr 25, 2024
Full time
Job description Site Name: London The Stanley Building Posted Date: Apr At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking a highly skilled and experienced Manager for our Computing Platforms Products. In this role, you will be responsible for developing the product strategy of our Computing Platform to meet customer needs. You will partner closely with Onyx's organizations, including AI/ML, a diversity of R&D teams utilizing data to accelerate drug discovery (genomics sciences, computational biology, imaging, computational chemistry, to name a few), along with the Onyx portfolio management and engineering function heads to deliver industry-leading solutions that power R&D workloads. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of our Compute platform including the migration of existing GSK applications to the platform. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx Compute Platform Products. You will be responsible for understanding the business areas using Onyx, Platform capabilities, translating customer needs into requirements aligned with standard frameworks such as ontologies and engineering pipelines, and ensure our R&D teams receive the solutions they need to succeed. In this role you will Product Strategy: Develop and execute a comprehensive product strategy for our AI/ML compute platform, aligning with the Onyx's overall goals and objectives. Roadmap Development: Define and prioritize features, enhancements, and functionalities for the platform based on user analysis, customer feedback, and business requirements. Cross-functional Collaboration: Collaborate closely with engineering, AI/ML, and portfolio/program teams to ensure successful product development and deployment. Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders to understand their needs, gather feedback, and incorporate it into product planning and development processes. Product Launch: Plan and oversee product launches, ensuring effective communication, documentation, and training to drive product adoption and success. Performance Measurement: Define key product metrics, establish monitoring systems, and regularly evaluate and report on the performance and success of the compute platform. Product Ambassador: Serve as an ambassador of the compute platform, effectively communicating its value and benefits to GSK Research and Development leadership and identifying potential customers. Industry Expertise: Stay up to date with the latest advancements and trends in AI, machine learning, and compute platforms, applying industry knowledge to drive innovation and competitive advantage. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Experience of cloud computing management for scientific computing, data science and/or artificial intelligence model training with a major cloud provider (AWS, Google Cloud, Azure etc) Strong relevant experience in Data Science, Scientific Computing, Machine Learning/AI, Computer Science, Platform Engineering, or related discipline. Excellent communication, collaboration, and stakeholder management skills. Strong leadership abilities and a self-driven, proactive approach. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Experience with and strong understanding of on-prem and cloud computing, and software development practices; familiarity with MLOps and distributed computing is highly desirable. Experience with containers and virtual machines including Kubernetes, Slurm or other orchestration tools. Knowledge of modern infrastructure including Infrastructure-as-code tools (e.g. Terraform, Ansible ) Familiar with software engineering ways of working and engagement model Strong proficiency in utilizing various product management tools, including Jira and Confluence. Proven track record of managing developer platforms, tools, and services. Strong proficiency in utilizing various product management tools, including Jira and Confluence. Prior product management experience of enterprise AI/ML platform is strongly preferred. Experience with bioinformatics/genomics database, biological datasets, Pharma R&D is a plus, but not required. Strategic Thinker: Proven track record in developing and executing product strategies that drive business growth and customer satisfaction. Stakeholder Skills: Demonstrated ability to keep cross-functional teams, set clear objectives, and foster a collaborative and innovative work environment. Can lead without authority. Customer Focus: A customer-centric mindset with a deep understanding of customer needs and the ability to translate them into effective product solutions. Analytical and Data-Driven: Strong analytical skills with the ability to gather and interpret data, perform market research, and make data-driven decisions. Excellent Communication: Exceptional written and verbal communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences. Adaptability: Thrives in a fast-paced, dynamic environment and can adapt quickly to changing priorities and business needs. Closing Date for Applications: Monday 6th May 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition . click apply for full job details