About the role An exciting role to build the test strategy and approach for delivering the GLA's digital products roadmap. Driving an automation-first approach to both functional and non-functional testing. You will proactively improve the test capability, create test governance, and develop full lifecycle testing for internally and partner developed solutions. Having strong knowledge of testing methodologies, you will be responsible for regression testing, feedback to the business, release notes and any performance, accessibility and security testing compliance. Working with the business you will generate test cases, defining test plans and outcomes. You will have a strong background in testing and leadership, driven to make positive change and have outstanding people skills. About the team The GLA's Digital Experience Unit is responsible for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so, directly serve Londoners. The GLA's largest and most visible digital products - London.gov.uk, the London Datastore and Talk London - are used by millions of Londoners every year and provide the GLA with platforms for communications, convening, public engagement, data and information-sharing, and transparency. These services support delivery, scrutiny and democratic engagement at scale and at a low cost per user compared to non-digital channels and services. This role will sit within the Delivery team, and report into Head of Delivery. The post will work very closely with inhouse and third-party development and testing suppliers. Resources The Resources Directorate provides corporate support to the Mayor and the Assembly and is responsible for the following functions: finance, legal, procurement, internal audit, technology group (TG) and facilities management (FM). The Directorate's Executive Director also acts as the Authority's chief finance officer and manages the Authority's shared services arrangement with TfL to provide legal and procurement advice. Principal accountabilities Lead the GLA's quality assurance and testing (QAT) strategy and work programme for all internal and external digital and data products, by delivering initial estimates of the testing efforts and forecasts needed for new development and functional enhancement on the digital roadmap. Reviewing test requirements for change requests, assessing the impact on test plans, resources and schedules, managing delivery through our testing team and external third-party suppliers and contractors. Lead testing strategy and implementation for our most complex and high-risk products. Ensure automated, device/compatibility, functional, negative, end to end, security, accessibility and performance testing is strategised across of all of GLA internal and external Scrum teams. Lead development of technical, performance and automation testing at all layers of the product development life cycle and activities across all of GLA's digital estate. Maintain and develop test automation tools and frameworks for the authority across its digital estate. Hold third party suppliers, internal and external development teams to account. Manage resources effectively to ensure utilisation of the resources is maximised, aligned to plan, budget and to timeframe. Manage the test team by assigning tasks, setting priorities, monitoring progress and signing off timesheets and invoices for external contractors in accordance with the Authority's policies and Code of Ethics and Standards Spearhead the continuous improvement of the GLA's testing function, ensuring the GLA has the right processes, policies, tooling and technical capabilities to deliver an effective QAT programme. Ensure processes and policies are implemented across all GLA products. Work with senior managers across GLA digital and data teams to develop in-house technical talent, supporting communities of practice and helping to develop the skills of junior officers in testing roles. Build collaborative relationships and work effectively within an agile environment with colleagues and suppliers. Quality assure the work of others (including third party suppliers) to ensure it meets our design standards and functional requirements in accordance with the Public Sector Bodies (Websites and Mobile Applications). Advise on the feasibility of designs produced by third party suppliers. Person specification Technical requirements/experience/qualifications Proven line management capabilities Can demonstrate deep experience of successfully implementing and improving test management processes within a large organization using Agile methodology. Can show evidence of designing coded tests for configured and integrated systems as well as for directly implemented code. Can demonstrate deep experience in functional, regression and automated testing (Selenium Webdriver, Python). Has deep experience in User Acceptance Test (UAT) management, script writing and defect management. Can demonstrate experience with a broad range of test automation tools and frameworks such as Junit, Selenium, Cucumber/Gherkin, TestNG, SOAPUI, Appium. Can demonstrate experience of mentoring and coaching testers to support the team's learning and capability development. Setting standards and ensuring targets are met. Experience in using Test management tools Jira, Testrail. Can demonstrate deep experience of managing a test team, or agile development team, and in prioritizing, planning, organizing and delegating work in a fast-paced environment. Behavioural competencies Strategic thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators: Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Managing and Developing Performance is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 3 indicators: Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflect Sets clear direction and expectations and enables others to interpret competing priorities Agrees and monitors challenging, achievable performance objectives in line with GLA priorities Manages performance issues effectively to avoid adverse impact on team morale and performance Promotes a positive team culture that respects diversity and deals with barriers to inclusion Stakeholder Focus is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 3 indicators: Understands diverse stakeholder needs and tailors team deliverables accordingly Is a role model to others, encouraging them to think of Londoners first Manages stakeholder expectations, so they are high but realistic Removes barriers to understanding the needs of diverse stakeholders, including hard to reach groups Focuses own and team's efforts on delivering a quality and committed service Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators: Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 indicators: Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL) GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. Application Process & Additional Information . click apply for full job details
Apr 27, 2024
Full time
About the role An exciting role to build the test strategy and approach for delivering the GLA's digital products roadmap. Driving an automation-first approach to both functional and non-functional testing. You will proactively improve the test capability, create test governance, and develop full lifecycle testing for internally and partner developed solutions. Having strong knowledge of testing methodologies, you will be responsible for regression testing, feedback to the business, release notes and any performance, accessibility and security testing compliance. Working with the business you will generate test cases, defining test plans and outcomes. You will have a strong background in testing and leadership, driven to make positive change and have outstanding people skills. About the team The GLA's Digital Experience Unit is responsible for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so, directly serve Londoners. The GLA's largest and most visible digital products - London.gov.uk, the London Datastore and Talk London - are used by millions of Londoners every year and provide the GLA with platforms for communications, convening, public engagement, data and information-sharing, and transparency. These services support delivery, scrutiny and democratic engagement at scale and at a low cost per user compared to non-digital channels and services. This role will sit within the Delivery team, and report into Head of Delivery. The post will work very closely with inhouse and third-party development and testing suppliers. Resources The Resources Directorate provides corporate support to the Mayor and the Assembly and is responsible for the following functions: finance, legal, procurement, internal audit, technology group (TG) and facilities management (FM). The Directorate's Executive Director also acts as the Authority's chief finance officer and manages the Authority's shared services arrangement with TfL to provide legal and procurement advice. Principal accountabilities Lead the GLA's quality assurance and testing (QAT) strategy and work programme for all internal and external digital and data products, by delivering initial estimates of the testing efforts and forecasts needed for new development and functional enhancement on the digital roadmap. Reviewing test requirements for change requests, assessing the impact on test plans, resources and schedules, managing delivery through our testing team and external third-party suppliers and contractors. Lead testing strategy and implementation for our most complex and high-risk products. Ensure automated, device/compatibility, functional, negative, end to end, security, accessibility and performance testing is strategised across of all of GLA internal and external Scrum teams. Lead development of technical, performance and automation testing at all layers of the product development life cycle and activities across all of GLA's digital estate. Maintain and develop test automation tools and frameworks for the authority across its digital estate. Hold third party suppliers, internal and external development teams to account. Manage resources effectively to ensure utilisation of the resources is maximised, aligned to plan, budget and to timeframe. Manage the test team by assigning tasks, setting priorities, monitoring progress and signing off timesheets and invoices for external contractors in accordance with the Authority's policies and Code of Ethics and Standards Spearhead the continuous improvement of the GLA's testing function, ensuring the GLA has the right processes, policies, tooling and technical capabilities to deliver an effective QAT programme. Ensure processes and policies are implemented across all GLA products. Work with senior managers across GLA digital and data teams to develop in-house technical talent, supporting communities of practice and helping to develop the skills of junior officers in testing roles. Build collaborative relationships and work effectively within an agile environment with colleagues and suppliers. Quality assure the work of others (including third party suppliers) to ensure it meets our design standards and functional requirements in accordance with the Public Sector Bodies (Websites and Mobile Applications). Advise on the feasibility of designs produced by third party suppliers. Person specification Technical requirements/experience/qualifications Proven line management capabilities Can demonstrate deep experience of successfully implementing and improving test management processes within a large organization using Agile methodology. Can show evidence of designing coded tests for configured and integrated systems as well as for directly implemented code. Can demonstrate deep experience in functional, regression and automated testing (Selenium Webdriver, Python). Has deep experience in User Acceptance Test (UAT) management, script writing and defect management. Can demonstrate experience with a broad range of test automation tools and frameworks such as Junit, Selenium, Cucumber/Gherkin, TestNG, SOAPUI, Appium. Can demonstrate experience of mentoring and coaching testers to support the team's learning and capability development. Setting standards and ensuring targets are met. Experience in using Test management tools Jira, Testrail. Can demonstrate deep experience of managing a test team, or agile development team, and in prioritizing, planning, organizing and delegating work in a fast-paced environment. Behavioural competencies Strategic thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators: Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Managing and Developing Performance is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 3 indicators: Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflect Sets clear direction and expectations and enables others to interpret competing priorities Agrees and monitors challenging, achievable performance objectives in line with GLA priorities Manages performance issues effectively to avoid adverse impact on team morale and performance Promotes a positive team culture that respects diversity and deals with barriers to inclusion Stakeholder Focus is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 3 indicators: Understands diverse stakeholder needs and tailors team deliverables accordingly Is a role model to others, encouraging them to think of Londoners first Manages stakeholder expectations, so they are high but realistic Removes barriers to understanding the needs of diverse stakeholders, including hard to reach groups Focuses own and team's efforts on delivering a quality and committed service Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators: Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 indicators: Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL) GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. Application Process & Additional Information . click apply for full job details
Hybrid / Flexible base locations 36 hours per week - flexible working supported Permanent London - £97,414 to £121,767per annum plus £5,000 car allowance National - £86,016 to £107,519 per annum plus £5,000 car allowance This is a really exciting time for Clarion's Group Technology Team; we're recruiting for a variety of new Tech roles and we're looking to you to join our growing team. This is an amazing opportunity for you to join us, an organisation which has ambitious plans to deliver technology solutions which truly deliver customer-centred outcomes. Our vision is to harness technology to build a better future for Clarion, its people, and communities. At Clarion, we understand how important technology is for the success of our business and are proud of the progress we have made to date in building a modern technology platform. Join our team and you'll be part of a group of talented, enthusiastic and supportive people who have a passion for bringing technology to life for social good. We're looking for an experienced Head of Information Security to lead and manage the Clarion security function, managing, reviewing, and maturing the design, selection of and implementation of security controls to improve resilience and reduce security risk to Clarions information assets. You'll develop and foster security awareness throughout Clarion and provide governance and assurances on the effectiveness of the security program, influencing stakeholders across the organisation to win support for security and resilience initiatives. Highly experienced in the application of information security standards and frameworks, you'll have extensive hands-on technical experience in at least one IT or cyber security discipline and be skilled in determining, establishing, and maintaining appropriate security strategies, policies, standards, and procedures for protecting Clarion's information security assets. With extensive knowledge of security technologies, including network, application, identity and access management and encryption you'll develop and lead an effective, high-performance Information Security team and support your Director to establish clear and measurable strategic plans, budgets and targets with robust and fit-for-purpose operational procedures to deliver measurable service improvements and ensure that all elements of the service are the best value for money. Capable of influencing change in areas of business outside of direct authority and with experience of managing or investigating information security incidents and investigations at all levels, you'll advise Clarion senior leadership and other relevant stakeholders to enable effective decision making on information security matters. You'll develop and deliver the Clarion information security strategy and solutions, aligned with wider business goals and industry frameworks, mature and maintain organisational security policies, standards, and processes to protect information assets, enforce compliance, and lead incident response and disaster recovery efforts in the event of security compromise or incidents. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks: Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. To find out more please visit our website. Closing Date: Wednesday 8th May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with base locations offered at our offices across England. Candidates will be expected to travel to our London offices as required, approximately twice per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Apr 25, 2024
Full time
Hybrid / Flexible base locations 36 hours per week - flexible working supported Permanent London - £97,414 to £121,767per annum plus £5,000 car allowance National - £86,016 to £107,519 per annum plus £5,000 car allowance This is a really exciting time for Clarion's Group Technology Team; we're recruiting for a variety of new Tech roles and we're looking to you to join our growing team. This is an amazing opportunity for you to join us, an organisation which has ambitious plans to deliver technology solutions which truly deliver customer-centred outcomes. Our vision is to harness technology to build a better future for Clarion, its people, and communities. At Clarion, we understand how important technology is for the success of our business and are proud of the progress we have made to date in building a modern technology platform. Join our team and you'll be part of a group of talented, enthusiastic and supportive people who have a passion for bringing technology to life for social good. We're looking for an experienced Head of Information Security to lead and manage the Clarion security function, managing, reviewing, and maturing the design, selection of and implementation of security controls to improve resilience and reduce security risk to Clarions information assets. You'll develop and foster security awareness throughout Clarion and provide governance and assurances on the effectiveness of the security program, influencing stakeholders across the organisation to win support for security and resilience initiatives. Highly experienced in the application of information security standards and frameworks, you'll have extensive hands-on technical experience in at least one IT or cyber security discipline and be skilled in determining, establishing, and maintaining appropriate security strategies, policies, standards, and procedures for protecting Clarion's information security assets. With extensive knowledge of security technologies, including network, application, identity and access management and encryption you'll develop and lead an effective, high-performance Information Security team and support your Director to establish clear and measurable strategic plans, budgets and targets with robust and fit-for-purpose operational procedures to deliver measurable service improvements and ensure that all elements of the service are the best value for money. Capable of influencing change in areas of business outside of direct authority and with experience of managing or investigating information security incidents and investigations at all levels, you'll advise Clarion senior leadership and other relevant stakeholders to enable effective decision making on information security matters. You'll develop and deliver the Clarion information security strategy and solutions, aligned with wider business goals and industry frameworks, mature and maintain organisational security policies, standards, and processes to protect information assets, enforce compliance, and lead incident response and disaster recovery efforts in the event of security compromise or incidents. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks: Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. To find out more please visit our website. Closing Date: Wednesday 8th May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with base locations offered at our offices across England. Candidates will be expected to travel to our London offices as required, approximately twice per month. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
The Purpose As a result of our remarkable growth and advancements in our internal software, we're recruiting for a Systems Training Specialist to play a pivotal role in strengthening our Learning & Development agenda. The specialist will facilitate training sessions to assist project and program teams during the transition and integration of colleagues from acquired businesses into WorkNest. You will design, develop, and deliver training programs focused on internal IT software packages, across a range of platforms such as our CRM - Salesforce, our Case Management software, our HRIS and various AI tools. Your role will be key to enhancing and ensuring colleagues' software proficiency, facilitating technology adoption, as well as designing and delivering training to external clients ahead of their transition to our in-house platforms. The role In this brand-new role, you will be responsible for providing captivating and thorough training sessions on internal IT software applications, integrated apps, and AI tools. Your role will involve designing and facilitating interactive workshops and training modules with the specific goal of enhancing colleagues' grasp and proficient utilisation of internal platforms, IT tools, and innovative work methods. It's crucial that all training materials are engaging, inclusive, and consistently refreshed to align with the latest software advancements and industry best practices.You'll collaborate with departmental managers and project leaders to cultivate strong relationships with internal stakeholders, ensuring their training requirements are addressed efficiently to promote a workplace culture centred on continual professional development. Keeping abreast of the latest developments, updates, releases, and best practices in internal IT software is essential, as is staying informed about the latest trends in IT software training and technological advancements. About you To succeed in this role, you will need to be proficient in a wide range of IT systems. Your exceptional communication skills will empower you to efficiently convey information to a variety of audiences, accommodating their preferred learning styles while meeting the needs of both individuals and groups during training sessions. Previous experience of supporting and training colleagues who may be hesitant to change would be advantageous. Strong people management and leadership abilities are crucial for a successful beginning, coupled with your talent to inspire and motivate others. Where you'll be working: This is a hybrid role (a minimum of two days per week in the Chester office, with the rest of the week remote). The Package This role attracts a salary of £43,000 - £50,000 per annum (depending on experience) and an attractive company benefits package including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements. Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days - up to 2 days per holiday year paid volunteering Free Will writing service. The Company WorkNest is part of the GRC (Governance, Risk and Compliance) division within Marlowe PLC. We are a powerhouse of employment law, HR, Health and Safety, CQC Compliance support services, weaving pragmatic advice with powerful technology platforms. We have experienced exceptional growth over the last 24 months, fuelled by the acquisition of several leading business services groups, including: Law at Work, Ellis Whittam, Youmanage, esphr, HRSP, HR Solutions and Vista. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. In fact, over 40,000 UK employers (in 45 vertical sectors) now seek our help on some of their most sensitive issues. We like to think that this is due to our focus on high quality, pragmatic and professional advice, and service.If you think this role is a good fit for you, please use the purple 'apply now' button to begin your application. You'll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post. WorkNest is committed to creating a culture of Inclusion?and ensuring that everyone - job applicants, clients, colleagues, and anyone else we deal with - is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make in order to ensure, a genuine equality of opportunity. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution.Our Vision is to be an organisation of excellence, that employers turn to for nurture and protection.The closing date for receipt of applications is 4th May 2024 Location : Hybrid working with an office base in Chester Contract : Permanent, Full time Hours 37.5 Salary : £43,000-£50,000 per annum (depending on experience) Benefits : CompetitiveREF-
Apr 23, 2024
Full time
The Purpose As a result of our remarkable growth and advancements in our internal software, we're recruiting for a Systems Training Specialist to play a pivotal role in strengthening our Learning & Development agenda. The specialist will facilitate training sessions to assist project and program teams during the transition and integration of colleagues from acquired businesses into WorkNest. You will design, develop, and deliver training programs focused on internal IT software packages, across a range of platforms such as our CRM - Salesforce, our Case Management software, our HRIS and various AI tools. Your role will be key to enhancing and ensuring colleagues' software proficiency, facilitating technology adoption, as well as designing and delivering training to external clients ahead of their transition to our in-house platforms. The role In this brand-new role, you will be responsible for providing captivating and thorough training sessions on internal IT software applications, integrated apps, and AI tools. Your role will involve designing and facilitating interactive workshops and training modules with the specific goal of enhancing colleagues' grasp and proficient utilisation of internal platforms, IT tools, and innovative work methods. It's crucial that all training materials are engaging, inclusive, and consistently refreshed to align with the latest software advancements and industry best practices.You'll collaborate with departmental managers and project leaders to cultivate strong relationships with internal stakeholders, ensuring their training requirements are addressed efficiently to promote a workplace culture centred on continual professional development. Keeping abreast of the latest developments, updates, releases, and best practices in internal IT software is essential, as is staying informed about the latest trends in IT software training and technological advancements. About you To succeed in this role, you will need to be proficient in a wide range of IT systems. Your exceptional communication skills will empower you to efficiently convey information to a variety of audiences, accommodating their preferred learning styles while meeting the needs of both individuals and groups during training sessions. Previous experience of supporting and training colleagues who may be hesitant to change would be advantageous. Strong people management and leadership abilities are crucial for a successful beginning, coupled with your talent to inspire and motivate others. Where you'll be working: This is a hybrid role (a minimum of two days per week in the Chester office, with the rest of the week remote). The Package This role attracts a salary of £43,000 - £50,000 per annum (depending on experience) and an attractive company benefits package including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements. Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days - up to 2 days per holiday year paid volunteering Free Will writing service. The Company WorkNest is part of the GRC (Governance, Risk and Compliance) division within Marlowe PLC. We are a powerhouse of employment law, HR, Health and Safety, CQC Compliance support services, weaving pragmatic advice with powerful technology platforms. We have experienced exceptional growth over the last 24 months, fuelled by the acquisition of several leading business services groups, including: Law at Work, Ellis Whittam, Youmanage, esphr, HRSP, HR Solutions and Vista. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. In fact, over 40,000 UK employers (in 45 vertical sectors) now seek our help on some of their most sensitive issues. We like to think that this is due to our focus on high quality, pragmatic and professional advice, and service.If you think this role is a good fit for you, please use the purple 'apply now' button to begin your application. You'll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post. WorkNest is committed to creating a culture of Inclusion?and ensuring that everyone - job applicants, clients, colleagues, and anyone else we deal with - is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make in order to ensure, a genuine equality of opportunity. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution.Our Vision is to be an organisation of excellence, that employers turn to for nurture and protection.The closing date for receipt of applications is 4th May 2024 Location : Hybrid working with an office base in Chester Contract : Permanent, Full time Hours 37.5 Salary : £43,000-£50,000 per annum (depending on experience) Benefits : CompetitiveREF-
Summary We are currently recruiting for an Information Security Analyst to join our team and play a key role in risk and compliance, driving change and awareness, assisting with security requirements, supporting the information security framework and assisting business-wide colleagues to find the right solution for them and the National Trust. This is a great opportunity for an individual who is looking to make their next step up in their security career and advance their skills and experience with a major charitable organisation that will offer development and career progression. What it's like to work here Reporting to the Information Security Manager, you'll be providing assurance of the completeness and effectiveness of security controls across the National Trust's businesses and be a proactive advocate of information security good practice with respect to GRC (Governance, Risk and Compliance). You'll understand the security risks that the Trust may face and what controls are needed, where vulnerabilities have been found. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing We expect the role holder to provide information security advice and apply best practices to drive awareness, assist with the implementation, monitoring and assurance reviews of IT security controls and manage the policy development lifecycle. You'll ensure that strong relationships are built with key business and IT stakeholders and work with stakeholders to propose and agree security remediation. You'll undertake due diligence of new suppliers and technology solutions by performing risk assessments and supplier reviews and support the security awareness and training activities, ensuring it engages employees and volunteers to understand and adopt the principles in the manner which they work. You'll demonstrate security continuous improvement in ways to engage and communicate to key stakeholders. Who we're looking for You can view the full role profile for this role in the document attached, this is just to provide a full picture of what is possible in this role, we'd love to hear from you if you have: A wealth of experience of working as part of a team, supporting all members of the team when needed but also capable of being independently motivated, self-sufficient, and able to multitask. Excellent communication skills, written and verbal, including the ability to communicate with people with varying levels of technical knowledge. The ability to challenge effectively and provide well thought out justification and reasoning - with alternative recommendations, as appropriate. A strong working understanding of Data Protection and GDPR, information security management frameworks such as ISO/IEC 27001 and NIST; and PCI DSS. A proven background of working in an information security GRC capacity with broad and solid understanding of information security concepts and risks. A recognised certification to CompTIA Security+ or equivalent and you will be working towards professional exams in the field of Security frameworks, risk management or assessment and testing. Experience with IT Infrastructure and cloud technology The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Apr 23, 2024
Full time
Summary We are currently recruiting for an Information Security Analyst to join our team and play a key role in risk and compliance, driving change and awareness, assisting with security requirements, supporting the information security framework and assisting business-wide colleagues to find the right solution for them and the National Trust. This is a great opportunity for an individual who is looking to make their next step up in their security career and advance their skills and experience with a major charitable organisation that will offer development and career progression. What it's like to work here Reporting to the Information Security Manager, you'll be providing assurance of the completeness and effectiveness of security controls across the National Trust's businesses and be a proactive advocate of information security good practice with respect to GRC (Governance, Risk and Compliance). You'll understand the security risks that the Trust may face and what controls are needed, where vulnerabilities have been found. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing We expect the role holder to provide information security advice and apply best practices to drive awareness, assist with the implementation, monitoring and assurance reviews of IT security controls and manage the policy development lifecycle. You'll ensure that strong relationships are built with key business and IT stakeholders and work with stakeholders to propose and agree security remediation. You'll undertake due diligence of new suppliers and technology solutions by performing risk assessments and supplier reviews and support the security awareness and training activities, ensuring it engages employees and volunteers to understand and adopt the principles in the manner which they work. You'll demonstrate security continuous improvement in ways to engage and communicate to key stakeholders. Who we're looking for You can view the full role profile for this role in the document attached, this is just to provide a full picture of what is possible in this role, we'd love to hear from you if you have: A wealth of experience of working as part of a team, supporting all members of the team when needed but also capable of being independently motivated, self-sufficient, and able to multitask. Excellent communication skills, written and verbal, including the ability to communicate with people with varying levels of technical knowledge. The ability to challenge effectively and provide well thought out justification and reasoning - with alternative recommendations, as appropriate. A strong working understanding of Data Protection and GDPR, information security management frameworks such as ISO/IEC 27001 and NIST; and PCI DSS. A proven background of working in an information security GRC capacity with broad and solid understanding of information security concepts and risks. A recognised certification to CompTIA Security+ or equivalent and you will be working towards professional exams in the field of Security frameworks, risk management or assessment and testing. Experience with IT Infrastructure and cloud technology The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Home / Roles / Chief Executive Officer Bishop Hogarth Catholic Education Trust Chief Executive Officer Bishop Hogarth Catholic Education Trust Are you an innovative CEO who can ensure that our schools are places of excellence, delivering positive outcomes through outstanding catholic education? Location: Darlington The Bishop Hogarth Catholic Education Trust (BHCET) is a collective of Catholic schools dedicated to providing a practical and morally driven approach to education. With a strong focus on student welfare and academic achievement, our Trust places students at the heart of all decision-making processes, guided by the principles of Catholic Social Teaching. We are a family of 35 schools and are proud to deliver excellent education across Darlington, Stockton-on-Tees, County Durham, and Hartlepool to learners and young people aged 2-18. Our Trust is committed to upholding an authentic, lived Catholic ethos and serving the Church's mission of educating young people in accordance with the teachings of Jesus Christ. With direction, supervision and oversight from the Bishop of the Diocese of Hexham and Newcastle, we ensure that our actions are aligned with the directives of the Church. Operating on principles of subsidiarity, solidarity and support for the common good, our Trust empowers each school to act with a level of autonomy making decisions through dedicated local governing committees. Recognising our responsibility to the broader community, our Trust endeavours to serve the common good of all families and communities within the areas we operate. Upholding our Catholic identity, we ensure that each school operates in accordance with canon law and the teachings of the Catholic Church. With a commitment to quality education, safety, and good governance, we strive to provide the best possible learning environment for all students across our schools. About the role Following the retirement of our highly respected CEO, Mike Shorten, an exciting opportunity has emerged for an innovative individual to step into the role and lead our esteemed Trust. As we embark on this search, we are seeking an exceptional candidate to develop excellent Catholic education in our Trust, and beyond it, both regionally and nationally. You will help advance the unique Catholic ethos and vision of BHCET while ensuring the delivery of exceptional education to our students. Your passion for and commitment to promoting Catholic doctrine, values, and moral purpose will be paramount as you align our Trust's mission with the broader Diocesan ethos and vision. As the strategic leader, you will serve as the driving force behind our mission, providing inspirational leadership at every level of our organisation. You will oversee key personnel, including our Deputy CEOs, Chief Operating Officer and executive leadership team, nurturing a culture of excellence and continuous improvement. Your role will extend beyond day-to-day operations, as you will play a central role in ensuring compliance with regulatory frameworks and guiding our strategic direction. Your dynamic leadership will be instrumental in shaping our teaching and learning initiatives, fostering innovation, and tailoring curriculum offerings to meet the diverse needs of our students. Financial stewardship will be a key aspect of your responsibilities, as you oversee budget planning and resource allocation to maximise value across our Trust. Your strategic acumen will be instrumental in crafting long-term plans and school improvement initiatives aimed at driving positive outcomes for all schools within BHCET. You will serve as our primary liaison with external partners, cultivating strong relationships and effectively representing BHCET's interests to the Diocese, Regional Director and local authorities. Your embodiment of values such as integrity, resilience and adaptability will be critical as you champion equality of opportunity and prioritise the welfare of our students. You will play a pivotal role in promoting our Trust's profile and ethos, building partnerships, and ensuring effective communication both within and outside our organisation. Who we are looking for The incoming CEO must understand that our Trust is distinctive in its culture, allowing localised autonomy in its schools. Our 35 schools are underpinned by a robust support service and quality assurance function. We are developing a comprehensive curriculum that ensures smooth transitions between primary and secondary education. Catholic Social Teaching is integral to us, with strong enforcement. Schools vary in demographics, with a focus on individuality rather than corporate identity. It is important, therefore, that our new CEO can demonstrate an understanding of teaching and learning and the inner workings of the classroom. You will uphold the Catholic ethos and vision of the Trust, ensuring alignment with the Diocesan ethos, comprehending it fully and adeptly communicating it to a diverse range of audiences. Collaborating closely with the Diocese, you will deliver our strategic initiatives to ensure we remain a forward-thinking Trust in line with our founding principles. You should demonstrate the ability to navigate our all-through provision across a broad geographic region. We recognise that we are characterised by our diversity, therefore we need a CEO who can meet the evolving needs across all of our schools. As we have grown significantly to 35 schools, you will lead on assuring that the Trust remains high-performing and responsive, whilst prioritising capacity-building. Having 35 schools means that we will always face the possibility of numerous Ofsted inspections. Having a CEO who is experienced in delivering successful outcomes and well-versed in inspection processes would be preferred. It is key for our new CEO to be visible and collaborative in supporting each of our headteachers in delivering the highest possible outcomes. Therefore, it is essential that you come with QTS and can demonstrate an understanding of effective school improvement strategies. The ideal CEO candidate must possess the vision and strategic acumen to lead in this complex environment, prioritising school improvement initiatives tailored to the unique needs of each institution. We remain an innovative Trust with a focus on delivering the best outcomes for all of our learners, and so we recognise the need to continually evolve which our new CEO will spearhead. It is important that our new CEO can also lead robust finances and ensure that we are both financially secure and prosperous. We seek a leader who can navigate the challenges in the education landscape, whilst ensuring that our school improvement leads remain high-performing and that all of our schools are places of excellence that strive to enrich and improve the learning and experience of all of our young people through excellent Catholic education. Proven experience in managing large teams is crucial as we look to consolidate. Understanding assurance frameworks and strategies to ensure we uphold a high quality of impactful education is important, and retaining and building a team with the right people to deliver excellence will be key. Key responsibilities: Strategic Leadership: You will lead BHCET in alignment with our mission, values and vision. Your responsibility is to create an effective corporate environment that fosters the development of both the Trust and its constituent schools. You will oversee strategic plans, self-evaluation, risk management and ensure proactive risk mitigation. Resource/Change Management: You will manage the learning environment resources, oversee large-scale asset management, and ensure effective talent management and professional development across the Trust. You will keep abreast of changing legislation, initiatives and practices. Finance and Procurement: You will serve as the Accounting Officer for BHCET, delegate financial responsibilities appropriately, and maintain a strong relationship with funding bodies to secure resources. Budgeting and financial sustainability will be key aspects of your role. Compliance: You are committed to ensuring that BHCET meets all legislative and statutory requirements, including health and safety, safeguarding, data protection and funding agreements. Partnerships: You will develop and lead a partnership strategy that connects BHCET with local, national and international education networks. Building relationships and sharing expertise across the Trust are priorities. Organisational Citizenship: You will participate in the staff performance management process, show civic leadership and exhibit civic virtue, adhere to professional conduct standards, and prioritise the welfare of children and young people. Above all, you should demonstrate a commitment to fostering excellence, equity and innovation across the Trust, driving authentic Catholic education. Peridot Partners and Bishop Hogarth Catholic Education Trust are, together, committed to safeguarding and promoting the welfare of children and young people and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made. For further information about the role, or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners: If you would like to know more about this role please contact Eddie Caviezel Cox
Apr 23, 2024
Full time
Home / Roles / Chief Executive Officer Bishop Hogarth Catholic Education Trust Chief Executive Officer Bishop Hogarth Catholic Education Trust Are you an innovative CEO who can ensure that our schools are places of excellence, delivering positive outcomes through outstanding catholic education? Location: Darlington The Bishop Hogarth Catholic Education Trust (BHCET) is a collective of Catholic schools dedicated to providing a practical and morally driven approach to education. With a strong focus on student welfare and academic achievement, our Trust places students at the heart of all decision-making processes, guided by the principles of Catholic Social Teaching. We are a family of 35 schools and are proud to deliver excellent education across Darlington, Stockton-on-Tees, County Durham, and Hartlepool to learners and young people aged 2-18. Our Trust is committed to upholding an authentic, lived Catholic ethos and serving the Church's mission of educating young people in accordance with the teachings of Jesus Christ. With direction, supervision and oversight from the Bishop of the Diocese of Hexham and Newcastle, we ensure that our actions are aligned with the directives of the Church. Operating on principles of subsidiarity, solidarity and support for the common good, our Trust empowers each school to act with a level of autonomy making decisions through dedicated local governing committees. Recognising our responsibility to the broader community, our Trust endeavours to serve the common good of all families and communities within the areas we operate. Upholding our Catholic identity, we ensure that each school operates in accordance with canon law and the teachings of the Catholic Church. With a commitment to quality education, safety, and good governance, we strive to provide the best possible learning environment for all students across our schools. About the role Following the retirement of our highly respected CEO, Mike Shorten, an exciting opportunity has emerged for an innovative individual to step into the role and lead our esteemed Trust. As we embark on this search, we are seeking an exceptional candidate to develop excellent Catholic education in our Trust, and beyond it, both regionally and nationally. You will help advance the unique Catholic ethos and vision of BHCET while ensuring the delivery of exceptional education to our students. Your passion for and commitment to promoting Catholic doctrine, values, and moral purpose will be paramount as you align our Trust's mission with the broader Diocesan ethos and vision. As the strategic leader, you will serve as the driving force behind our mission, providing inspirational leadership at every level of our organisation. You will oversee key personnel, including our Deputy CEOs, Chief Operating Officer and executive leadership team, nurturing a culture of excellence and continuous improvement. Your role will extend beyond day-to-day operations, as you will play a central role in ensuring compliance with regulatory frameworks and guiding our strategic direction. Your dynamic leadership will be instrumental in shaping our teaching and learning initiatives, fostering innovation, and tailoring curriculum offerings to meet the diverse needs of our students. Financial stewardship will be a key aspect of your responsibilities, as you oversee budget planning and resource allocation to maximise value across our Trust. Your strategic acumen will be instrumental in crafting long-term plans and school improvement initiatives aimed at driving positive outcomes for all schools within BHCET. You will serve as our primary liaison with external partners, cultivating strong relationships and effectively representing BHCET's interests to the Diocese, Regional Director and local authorities. Your embodiment of values such as integrity, resilience and adaptability will be critical as you champion equality of opportunity and prioritise the welfare of our students. You will play a pivotal role in promoting our Trust's profile and ethos, building partnerships, and ensuring effective communication both within and outside our organisation. Who we are looking for The incoming CEO must understand that our Trust is distinctive in its culture, allowing localised autonomy in its schools. Our 35 schools are underpinned by a robust support service and quality assurance function. We are developing a comprehensive curriculum that ensures smooth transitions between primary and secondary education. Catholic Social Teaching is integral to us, with strong enforcement. Schools vary in demographics, with a focus on individuality rather than corporate identity. It is important, therefore, that our new CEO can demonstrate an understanding of teaching and learning and the inner workings of the classroom. You will uphold the Catholic ethos and vision of the Trust, ensuring alignment with the Diocesan ethos, comprehending it fully and adeptly communicating it to a diverse range of audiences. Collaborating closely with the Diocese, you will deliver our strategic initiatives to ensure we remain a forward-thinking Trust in line with our founding principles. You should demonstrate the ability to navigate our all-through provision across a broad geographic region. We recognise that we are characterised by our diversity, therefore we need a CEO who can meet the evolving needs across all of our schools. As we have grown significantly to 35 schools, you will lead on assuring that the Trust remains high-performing and responsive, whilst prioritising capacity-building. Having 35 schools means that we will always face the possibility of numerous Ofsted inspections. Having a CEO who is experienced in delivering successful outcomes and well-versed in inspection processes would be preferred. It is key for our new CEO to be visible and collaborative in supporting each of our headteachers in delivering the highest possible outcomes. Therefore, it is essential that you come with QTS and can demonstrate an understanding of effective school improvement strategies. The ideal CEO candidate must possess the vision and strategic acumen to lead in this complex environment, prioritising school improvement initiatives tailored to the unique needs of each institution. We remain an innovative Trust with a focus on delivering the best outcomes for all of our learners, and so we recognise the need to continually evolve which our new CEO will spearhead. It is important that our new CEO can also lead robust finances and ensure that we are both financially secure and prosperous. We seek a leader who can navigate the challenges in the education landscape, whilst ensuring that our school improvement leads remain high-performing and that all of our schools are places of excellence that strive to enrich and improve the learning and experience of all of our young people through excellent Catholic education. Proven experience in managing large teams is crucial as we look to consolidate. Understanding assurance frameworks and strategies to ensure we uphold a high quality of impactful education is important, and retaining and building a team with the right people to deliver excellence will be key. Key responsibilities: Strategic Leadership: You will lead BHCET in alignment with our mission, values and vision. Your responsibility is to create an effective corporate environment that fosters the development of both the Trust and its constituent schools. You will oversee strategic plans, self-evaluation, risk management and ensure proactive risk mitigation. Resource/Change Management: You will manage the learning environment resources, oversee large-scale asset management, and ensure effective talent management and professional development across the Trust. You will keep abreast of changing legislation, initiatives and practices. Finance and Procurement: You will serve as the Accounting Officer for BHCET, delegate financial responsibilities appropriately, and maintain a strong relationship with funding bodies to secure resources. Budgeting and financial sustainability will be key aspects of your role. Compliance: You are committed to ensuring that BHCET meets all legislative and statutory requirements, including health and safety, safeguarding, data protection and funding agreements. Partnerships: You will develop and lead a partnership strategy that connects BHCET with local, national and international education networks. Building relationships and sharing expertise across the Trust are priorities. Organisational Citizenship: You will participate in the staff performance management process, show civic leadership and exhibit civic virtue, adhere to professional conduct standards, and prioritise the welfare of children and young people. Above all, you should demonstrate a commitment to fostering excellence, equity and innovation across the Trust, driving authentic Catholic education. Peridot Partners and Bishop Hogarth Catholic Education Trust are, together, committed to safeguarding and promoting the welfare of children and young people and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made. For further information about the role, or to arrange a confidential discussion, please contact our advising consultants at Peridot Partners: If you would like to know more about this role please contact Eddie Caviezel Cox
Arthur are delighted to be partnered with a leading insurance broker in London who are looking for a Cyber Security Director join the business on a permanent basis. Summary: We are seeking a Director, Cyber Security to lead the ongoing development and delivery of a comprehensive regional and business-focused strategy for information security. Reporting to the Group Head of IT Risk & Security, you will be responsible for aligning our security measures with business objectives, ensuring compliance with regulatory requirements, and managing the overall cyber posture of our organisation. This role involves collaboration with vendors, outsourced partners, and internal stakeholders to implement effective security practices and technologies. Key Responsibilities: Strategy: Develop and deliver business-aligned information security strategic objectives. Establish and refresh annually a comprehensive information security framework and program. Create and report on information security success targets. Maintain a yearly information security roadmap aligned with business risk appetite. Present roadmap status updates to the board and executives on a monthly basis. Risk Management: Conduct periodic business and information security risk assessments. Manage third-party information security risk framework and program. Facilitate responses to internal and external security audits and assessments. Perform risk assurance reviews and assist in cyber insurance policy assessments. Governance: Provide guidance to board, executives, and business units on information security and risk. Develop executive-level security updates and reports for governance purposes. Contribute to the development of information security policies, standards, and controls. Collaborate with privacy office to meet privacy legislation requirements. Establish and facilitate periodic information security meetings across all business units. Operations: Deliver Group-wide information security training and awareness programs. Maintain an Information Security asset register. Develop and test incident response plans and manage incidents effectively. Coordinate penetration tests, disaster recovery, and business continuity planning. Ensure vulnerability and patch management services meet service levels. Oversee the effectiveness of MDR, SIEM, and SOAR services. Assist in security risk assessments for applications, infrastructure, and network architecture. Understanding the Business: Develop a deep understanding of AUB Group and local businesses. Keep abreast of industry, regulatory, and contractual obligations. Regulatory Requirements: Ensure compliance with company policies and regulatory requirements, including those set by the Financial Conduct Authority. Education / Training / Qualifications: Degree in information security, computer science, or related field (desirable). Professional certifications such as CISM, CISP, CISA, CRISC, GSLC, Security+ (desirable). Knowledge / Skills / Abilities: Experience leading an information security function. Strong knowledge of information security frameworks (ISO/IEC 27001, NIST CSF, CIS18). Understanding of security functional areas and principles. Competent understanding of technology, networking, cloud, and SDLC. Experience consulting and presenting to executive-level stakeholders. Excellent leadership, negotiation, problem-solving, and interpersonal skills. Excellent written and verbal communication skills. Base understanding of Insurance (desirable). Competent understanding of relevant legislation and regulation (desirable). For further information, please apply for immediate review!
Apr 23, 2024
Full time
Arthur are delighted to be partnered with a leading insurance broker in London who are looking for a Cyber Security Director join the business on a permanent basis. Summary: We are seeking a Director, Cyber Security to lead the ongoing development and delivery of a comprehensive regional and business-focused strategy for information security. Reporting to the Group Head of IT Risk & Security, you will be responsible for aligning our security measures with business objectives, ensuring compliance with regulatory requirements, and managing the overall cyber posture of our organisation. This role involves collaboration with vendors, outsourced partners, and internal stakeholders to implement effective security practices and technologies. Key Responsibilities: Strategy: Develop and deliver business-aligned information security strategic objectives. Establish and refresh annually a comprehensive information security framework and program. Create and report on information security success targets. Maintain a yearly information security roadmap aligned with business risk appetite. Present roadmap status updates to the board and executives on a monthly basis. Risk Management: Conduct periodic business and information security risk assessments. Manage third-party information security risk framework and program. Facilitate responses to internal and external security audits and assessments. Perform risk assurance reviews and assist in cyber insurance policy assessments. Governance: Provide guidance to board, executives, and business units on information security and risk. Develop executive-level security updates and reports for governance purposes. Contribute to the development of information security policies, standards, and controls. Collaborate with privacy office to meet privacy legislation requirements. Establish and facilitate periodic information security meetings across all business units. Operations: Deliver Group-wide information security training and awareness programs. Maintain an Information Security asset register. Develop and test incident response plans and manage incidents effectively. Coordinate penetration tests, disaster recovery, and business continuity planning. Ensure vulnerability and patch management services meet service levels. Oversee the effectiveness of MDR, SIEM, and SOAR services. Assist in security risk assessments for applications, infrastructure, and network architecture. Understanding the Business: Develop a deep understanding of AUB Group and local businesses. Keep abreast of industry, regulatory, and contractual obligations. Regulatory Requirements: Ensure compliance with company policies and regulatory requirements, including those set by the Financial Conduct Authority. Education / Training / Qualifications: Degree in information security, computer science, or related field (desirable). Professional certifications such as CISM, CISP, CISA, CRISC, GSLC, Security+ (desirable). Knowledge / Skills / Abilities: Experience leading an information security function. Strong knowledge of information security frameworks (ISO/IEC 27001, NIST CSF, CIS18). Understanding of security functional areas and principles. Competent understanding of technology, networking, cloud, and SDLC. Experience consulting and presenting to executive-level stakeholders. Excellent leadership, negotiation, problem-solving, and interpersonal skills. Excellent written and verbal communication skills. Base understanding of Insurance (desirable). Competent understanding of relevant legislation and regulation (desirable). For further information, please apply for immediate review!
SF Recruitment are currently working with a fantastic public sector body in the recruitment of a Governance Manager. The Governance Manager is responsible for the development, implementation and delivery of an effective Governing Body Management framework, including responsibility for statutory reporting. Key tasks: - Be responsible for embedding an effective Information Governance Framework ensuing compliance with Data Protection and Freedom of Information legislation - To be responsible for the effective implementation of the Governing Body training policy, including the design and management of an effective training program which meets the statutory requirements for knowledge and skill of Governing Body members. - To maintain, interpret and report on any training undertaken and to utilise training needs analyses to formulate future strategies and solutions. - To design effective communication materials which support the ongoing development of Governing Body knowledge and pension awareness. - To be a primary point of contact on all matters relating to Governing Body matters, including membership (elections and appointments), training, and engagement and to regularly report outcomes to the Head of Governance, Risk and Assurance. - To support other areas of the Governance, Risk and Assurance Team as required in the overall delivery of an effective Governance and Assurance Framework. Please get in touch if this sounds of interest.
Apr 23, 2024
Full time
SF Recruitment are currently working with a fantastic public sector body in the recruitment of a Governance Manager. The Governance Manager is responsible for the development, implementation and delivery of an effective Governing Body Management framework, including responsibility for statutory reporting. Key tasks: - Be responsible for embedding an effective Information Governance Framework ensuing compliance with Data Protection and Freedom of Information legislation - To be responsible for the effective implementation of the Governing Body training policy, including the design and management of an effective training program which meets the statutory requirements for knowledge and skill of Governing Body members. - To maintain, interpret and report on any training undertaken and to utilise training needs analyses to formulate future strategies and solutions. - To design effective communication materials which support the ongoing development of Governing Body knowledge and pension awareness. - To be a primary point of contact on all matters relating to Governing Body matters, including membership (elections and appointments), training, and engagement and to regularly report outcomes to the Head of Governance, Risk and Assurance. - To support other areas of the Governance, Risk and Assurance Team as required in the overall delivery of an effective Governance and Assurance Framework. Please get in touch if this sounds of interest.
The Acorn group is seeking a dynamic and experienced professional to join our team as the Head of internal audit. As a key member of our organisation, you will play a pivotal role in ensuring the integrity, efficiency and effectiveness of our operations. You Will lead our audit function, providing independent and objective assurance, advise and strategic insights. Your Mission will be to add value by enhancing the group's performance, safeguarding its assets and maintaining its reputation and sustainability. Role : Head Of Internal Audit Location: Liverpool/ Merseyside on a Hybrid basis Working Hours: Full time- 37.5 hours per week, Monday-Friday 9am-5:30pm Salary: £Competitive DOE What you'll be doing: Strategic Leadership: Develop and manage a comprehensive risk-based audit program aligned to our business objectives. Your Leadership will drive behavioral, process and production improvements across the group. Risk Assessment: Conduct rigorous evaluations of risk management, control and governance processes and identify area's of enhancement and recommend actionable solutions. Operational Excellence: Collaborate with cross-functional teams to enhance operational efficiency. Your Insights will drive continuous improvement. Analysis: Identify anomalies or issues in the testing of controls and compile identified issues, audit reports, process narratives, and other documents to report. Insightful Reporting: Building an Audit program that fulfills business requirements and provides meaningful insights to senior management and the board. Your reports will inform decision-making and guide strategic direction including insight of the Audit Program, Risk Identification and Mitigation, Business/ Process Performance and Improvement. Stakeholder Engagement: Engage with internal and external stakeholders to foster a culture of compliance, transparency and accountability. Working closely with the business to verify corrective actions for audit issues. Leading: Performing in or leading highly effective teams; identifying and implementing improvements to operating methodologies and inspiring excellent performance. What we're looking for: We are actively seeking candidates who embody excellence in their previous work experience. If you possess strong analytical, quantitative, interpersonal skills and are passionate about contributing to our mission of becoming industry leaders, we want you to be a key contributor to achieve our firms' strategic goals. Audit/quality assurance experience within the financial services sector, preferably within the personal lines insurance industry with a comprehensive understanding and knowledge around risk management FCA regulations. Audit leadership: ability to effectively deliver audit results, determine appropriate reporting and escalation as needed. Relationships Ability to cultivate relationships with key stakeholders within the group, building trust that facilitates an open mindset and free exchange of information. Communication skills: Excellent presentation and communication (oral and written) and project management skills. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Apr 22, 2024
Full time
The Acorn group is seeking a dynamic and experienced professional to join our team as the Head of internal audit. As a key member of our organisation, you will play a pivotal role in ensuring the integrity, efficiency and effectiveness of our operations. You Will lead our audit function, providing independent and objective assurance, advise and strategic insights. Your Mission will be to add value by enhancing the group's performance, safeguarding its assets and maintaining its reputation and sustainability. Role : Head Of Internal Audit Location: Liverpool/ Merseyside on a Hybrid basis Working Hours: Full time- 37.5 hours per week, Monday-Friday 9am-5:30pm Salary: £Competitive DOE What you'll be doing: Strategic Leadership: Develop and manage a comprehensive risk-based audit program aligned to our business objectives. Your Leadership will drive behavioral, process and production improvements across the group. Risk Assessment: Conduct rigorous evaluations of risk management, control and governance processes and identify area's of enhancement and recommend actionable solutions. Operational Excellence: Collaborate with cross-functional teams to enhance operational efficiency. Your Insights will drive continuous improvement. Analysis: Identify anomalies or issues in the testing of controls and compile identified issues, audit reports, process narratives, and other documents to report. Insightful Reporting: Building an Audit program that fulfills business requirements and provides meaningful insights to senior management and the board. Your reports will inform decision-making and guide strategic direction including insight of the Audit Program, Risk Identification and Mitigation, Business/ Process Performance and Improvement. Stakeholder Engagement: Engage with internal and external stakeholders to foster a culture of compliance, transparency and accountability. Working closely with the business to verify corrective actions for audit issues. Leading: Performing in or leading highly effective teams; identifying and implementing improvements to operating methodologies and inspiring excellent performance. What we're looking for: We are actively seeking candidates who embody excellence in their previous work experience. If you possess strong analytical, quantitative, interpersonal skills and are passionate about contributing to our mission of becoming industry leaders, we want you to be a key contributor to achieve our firms' strategic goals. Audit/quality assurance experience within the financial services sector, preferably within the personal lines insurance industry with a comprehensive understanding and knowledge around risk management FCA regulations. Audit leadership: ability to effectively deliver audit results, determine appropriate reporting and escalation as needed. Relationships Ability to cultivate relationships with key stakeholders within the group, building trust that facilitates an open mindset and free exchange of information. Communication skills: Excellent presentation and communication (oral and written) and project management skills. About Acorn Insurance We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance. At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business. We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves. Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Additional Buy & Sell Holidays Company Sick Pay Scheme Company Paid Maternity & Paternity Leave Generous Company Pension Scheme A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP) A wide network of mental health first aiders. Our very own reward and discount platform "Your tomorrow" Fresh fruit Deliveries twice a week £250 Refer a friend bonus Cycle to work scheme Free eye test vouchers and a contribution towards the frames Regular Employment Engagement including ongoing competitions with fantastic prizes Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
Application Deadline: Wednesday 01 May 2024 Hybrid Working Pattern - 3 days in Office & 2 WFH About us Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology. We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers. Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology. We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space. Cynergy Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank Limited are protected by the UK Financial Services Compensation Scheme . For more information on Cynergy Bank visit Company Benefits Competitive Salary and Company Bonus 210 hours (30 days) holiday plus bank holidays Option to purchase an additional 10 days holiday Pension contribution and Life Assurance Income Protection Scheme and Season Ticket Loan Private Medical Insurance and Health Check (After Probation) Electric Car Scheme and Money Coach (After Probation) The role Seeking a dynamic individual as The Head of Payments & FX who will define, develop and deliver our payments and FX strategy for the bank. Setting stretching financial goals to improve the commercial performance of the bank's transactional banking capability. You will be responsible for the management of the payments and FX product range over the full product lifecycle from ideation through development to live, and will represent the voice of the customer at all touchpoints in the customer journey ensuring our customers receive good outcomes. The role is key to create innovative, customer focussed products and services that support Cynergy Bank ambitions to provide best in class services to its customers. This role will collaborate closely with our Operational Service, Treasury, Finance and IT teams. Responsibilities: Oversee all payment products, domestic and international as well as the Bank's FX services. Product P&L responsibility for payments and FX, including accurate forecasting and delivery of all financial metrics. Develop and execute strategies to optimise payment processing and FX services, improve customer satisfaction and maintain compliance with Regulatory requirements. Define KPIs, analyse the impact of service features and provide insightful recommendations for continuous improvement. Ability to use insight to create innovative product and proposition solutions that meet the needs of our target customers. Manage relationships with external partners including banks, payment processors and any future 3rd party providers. Strategic business planning. Stakeholder collaboration. Customer satisfaction. Reduction of complaints and effective management of these. Regulatory compliance. Develop a highly collaborative team with good succession planning and high employee engagement Essential Knowledge & Experience Technical skills Strong understanding of P&L, and commercial drivers Previous experience of product / proposition development Understanding and application of regulatory requirements and frameworks Payments experience in UK Banking/financial services Strategic planning Stakeholder influencing and collaboration Relevant and/or preferred qualifications University Degree Soft skills Customer first mindset Act as a leader of change and promote agility across the business Demonstrate resilience in a fast-changing environment Ability to effectively coach and mentor colleagues providing future succession for the Bank Motivate, inspire and create an effective team to achieve set common and individual goals Demonstrate alignment and actively promote the Bank's value Risk and/or governance responsibilities Operational planning and performance Responsible for product compliance with all relevant legislation, regulation and industry best practice Apply risk assessment and management principles to assess compliance and operational risks associated with the role and inherent in the business, to pre-empt any issues and minimise or remove risks Outline of Leadership responsibilities (if applicable) Lead, coach & develop your team. Leading by example; ensuring strong team dynamics, true ownership & accountability and actively coaching individual team members on their performance and personal growth Demonstrate strong market understanding and gain presence and credibility with future (and current) third party providers Take accountability of individual commercial performance for payments and FX.
Apr 22, 2024
Full time
Application Deadline: Wednesday 01 May 2024 Hybrid Working Pattern - 3 days in Office & 2 WFH About us Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology. We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers. Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology. We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space. Cynergy Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank Limited are protected by the UK Financial Services Compensation Scheme . For more information on Cynergy Bank visit Company Benefits Competitive Salary and Company Bonus 210 hours (30 days) holiday plus bank holidays Option to purchase an additional 10 days holiday Pension contribution and Life Assurance Income Protection Scheme and Season Ticket Loan Private Medical Insurance and Health Check (After Probation) Electric Car Scheme and Money Coach (After Probation) The role Seeking a dynamic individual as The Head of Payments & FX who will define, develop and deliver our payments and FX strategy for the bank. Setting stretching financial goals to improve the commercial performance of the bank's transactional banking capability. You will be responsible for the management of the payments and FX product range over the full product lifecycle from ideation through development to live, and will represent the voice of the customer at all touchpoints in the customer journey ensuring our customers receive good outcomes. The role is key to create innovative, customer focussed products and services that support Cynergy Bank ambitions to provide best in class services to its customers. This role will collaborate closely with our Operational Service, Treasury, Finance and IT teams. Responsibilities: Oversee all payment products, domestic and international as well as the Bank's FX services. Product P&L responsibility for payments and FX, including accurate forecasting and delivery of all financial metrics. Develop and execute strategies to optimise payment processing and FX services, improve customer satisfaction and maintain compliance with Regulatory requirements. Define KPIs, analyse the impact of service features and provide insightful recommendations for continuous improvement. Ability to use insight to create innovative product and proposition solutions that meet the needs of our target customers. Manage relationships with external partners including banks, payment processors and any future 3rd party providers. Strategic business planning. Stakeholder collaboration. Customer satisfaction. Reduction of complaints and effective management of these. Regulatory compliance. Develop a highly collaborative team with good succession planning and high employee engagement Essential Knowledge & Experience Technical skills Strong understanding of P&L, and commercial drivers Previous experience of product / proposition development Understanding and application of regulatory requirements and frameworks Payments experience in UK Banking/financial services Strategic planning Stakeholder influencing and collaboration Relevant and/or preferred qualifications University Degree Soft skills Customer first mindset Act as a leader of change and promote agility across the business Demonstrate resilience in a fast-changing environment Ability to effectively coach and mentor colleagues providing future succession for the Bank Motivate, inspire and create an effective team to achieve set common and individual goals Demonstrate alignment and actively promote the Bank's value Risk and/or governance responsibilities Operational planning and performance Responsible for product compliance with all relevant legislation, regulation and industry best practice Apply risk assessment and management principles to assess compliance and operational risks associated with the role and inherent in the business, to pre-empt any issues and minimise or remove risks Outline of Leadership responsibilities (if applicable) Lead, coach & develop your team. Leading by example; ensuring strong team dynamics, true ownership & accountability and actively coaching individual team members on their performance and personal growth Demonstrate strong market understanding and gain presence and credibility with future (and current) third party providers Take accountability of individual commercial performance for payments and FX.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This new role of SSC Quality and Risk Manager is an exciting opportunity to develop and shape a Quality and Risk Management (QRM) Team within the BDO SSC. Supporting the SSC Executive Leadership Team (ELT), you will ensure adherence to Quality, Risk and Compliance requirements and the delivery of the firm's quality and risk management objectives within the SSC. You will provide leadership, guidance and tools to help SSC Management and staff manage quality and risk. The SSC QRM Team is an essential function in response to increasing regulatory requirements and the needs of a growing operation. This role will involve working closely with the SSC Partner and ELT, members of the BDO firmwide QRM Team, Ethics Team and other service line quality and risk specialists. The role will involve direct interaction with Partners and interaction with senior members of the firm. This role encompasses the management of a small team of QRM Associates and the management of key quality and risk projects. It would suit an organised and self-motivated individual who preferably has demonstrable experience in rolling-out a Quality function within a regulated environment along with a strong understanding of governance and risk management. Responsibilities Implement and lead a systematic approach to quality, risk management and governance across the SSC, facilitating information exchange between the SSC and the wider firm, working with key stakeholders to recommend best in class controls and drive change. Support the SSC Head of Compliance and Risk Operations in the design, implementation and management of the SSC Quality and Risk framework in response to the International Standard on Quality Management (ISQM1) and ISO27001 initiatives, identify and mitigate significant risks, make control recommendations, monitoring and reporting on identified gaps and actions to evaluate the effectiveness of these actions. Establish the SSC's Quality and Risk Management team, leading key projects and change initiatives and ensuring requests for advice and support from the ELT, management and staff across the SSC are triaged, assigned to appropriate team members, tracked to a successful resolution and ensure required changes are reflected in updated policies, training or guidance where appropriate. Lead planning, scoping, testing and reviewing the operating effectiveness of processes and controls to provide assurance processes are being actioned as prescribed. Co-ordinate the compilation and publication of periodic performance monitoring indicators and progress reports. Maintain and periodically test the Liverpool offices business continuity plan, ensuring regular testing and actions completed where required, working cross-functionally to contribute to RHIZA (BDO's integrated risk and assurance platform). Lead the firm wide annual declaration exercise within the SSC, ensuring all declarations are completed within deadline. Own consistency of approach, tone and presentation of SSC QRM communications, including policy documents, training and process documents and SSC QRM content on the firm's intranet (Insite). People Manage a small team of QRM Associates, providing leadership and support as needed, managing their performance by establishing clear, measurable objectives, on-going feedback and periodic reviews. Requirements Demonstrable experience promoting a culture of continuous quality improvement and significant understanding of quality and risk management, controls, their application in the workplace and operating effectiveness. Regulatory and risk management knowledge: Solid understanding in the areas of risk management, compliance and professional ethics. Business thinking: The ability to understand the SSC's business strategy and goals and develop aligned quality and risk management solutions. Communicating: Strong written and verbal communication skills coupled with excellent interpersonal skills. Ability to communicate effectively, and with credibility, both internally and to external parties. Collaborating: The ability to build relationships across the firm and gain the confidence of colleagues and Partners. Decision making: The ability to investigate and resolve problems and determine appropriate actions. Developing self and others: An interest in deepening your knowledge of the current regulatory environment and risk management processes. Energy and enthusiasm and a willingness to share your knowledge and experience with others. Innovating and change: The ability to develop ideas, challenging the status quo as appropriate and consult with others to produce viable solutions. Beneficial experience could include operational management, people management, working in a regulated environment, introduction of a new quality and/or risk management function and an understanding of the principles and practice of risk management. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 19, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This new role of SSC Quality and Risk Manager is an exciting opportunity to develop and shape a Quality and Risk Management (QRM) Team within the BDO SSC. Supporting the SSC Executive Leadership Team (ELT), you will ensure adherence to Quality, Risk and Compliance requirements and the delivery of the firm's quality and risk management objectives within the SSC. You will provide leadership, guidance and tools to help SSC Management and staff manage quality and risk. The SSC QRM Team is an essential function in response to increasing regulatory requirements and the needs of a growing operation. This role will involve working closely with the SSC Partner and ELT, members of the BDO firmwide QRM Team, Ethics Team and other service line quality and risk specialists. The role will involve direct interaction with Partners and interaction with senior members of the firm. This role encompasses the management of a small team of QRM Associates and the management of key quality and risk projects. It would suit an organised and self-motivated individual who preferably has demonstrable experience in rolling-out a Quality function within a regulated environment along with a strong understanding of governance and risk management. Responsibilities Implement and lead a systematic approach to quality, risk management and governance across the SSC, facilitating information exchange between the SSC and the wider firm, working with key stakeholders to recommend best in class controls and drive change. Support the SSC Head of Compliance and Risk Operations in the design, implementation and management of the SSC Quality and Risk framework in response to the International Standard on Quality Management (ISQM1) and ISO27001 initiatives, identify and mitigate significant risks, make control recommendations, monitoring and reporting on identified gaps and actions to evaluate the effectiveness of these actions. Establish the SSC's Quality and Risk Management team, leading key projects and change initiatives and ensuring requests for advice and support from the ELT, management and staff across the SSC are triaged, assigned to appropriate team members, tracked to a successful resolution and ensure required changes are reflected in updated policies, training or guidance where appropriate. Lead planning, scoping, testing and reviewing the operating effectiveness of processes and controls to provide assurance processes are being actioned as prescribed. Co-ordinate the compilation and publication of periodic performance monitoring indicators and progress reports. Maintain and periodically test the Liverpool offices business continuity plan, ensuring regular testing and actions completed where required, working cross-functionally to contribute to RHIZA (BDO's integrated risk and assurance platform). Lead the firm wide annual declaration exercise within the SSC, ensuring all declarations are completed within deadline. Own consistency of approach, tone and presentation of SSC QRM communications, including policy documents, training and process documents and SSC QRM content on the firm's intranet (Insite). People Manage a small team of QRM Associates, providing leadership and support as needed, managing their performance by establishing clear, measurable objectives, on-going feedback and periodic reviews. Requirements Demonstrable experience promoting a culture of continuous quality improvement and significant understanding of quality and risk management, controls, their application in the workplace and operating effectiveness. Regulatory and risk management knowledge: Solid understanding in the areas of risk management, compliance and professional ethics. Business thinking: The ability to understand the SSC's business strategy and goals and develop aligned quality and risk management solutions. Communicating: Strong written and verbal communication skills coupled with excellent interpersonal skills. Ability to communicate effectively, and with credibility, both internally and to external parties. Collaborating: The ability to build relationships across the firm and gain the confidence of colleagues and Partners. Decision making: The ability to investigate and resolve problems and determine appropriate actions. Developing self and others: An interest in deepening your knowledge of the current regulatory environment and risk management processes. Energy and enthusiasm and a willingness to share your knowledge and experience with others. Innovating and change: The ability to develop ideas, challenging the status quo as appropriate and consult with others to produce viable solutions. Beneficial experience could include operational management, people management, working in a regulated environment, introduction of a new quality and/or risk management function and an understanding of the principles and practice of risk management. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Director of Risk and Corporate Governance Reports to: Chief Operating Officer Location: West London Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 9am Tuesday 7 th May First round interviews: Tuesday 14 th May Salary: £90,000 to £100,000 About the role: The Director of Risk and Corporate Governance will oversee all aspects of governance across both Ark Schools and Ark and be responsible for embedding and overseeing the continued development of Ark's approach to ensuring robust governance arrangements. Our governance structure will support the delivery of our new strategic plan, which is being developed over the next 12 months. This a complex and multi-faceted role which requires someone able to think strategically to ensure that our governance arrangements provide oversight, challenge and support overall school development as well as reflect the requirements of the broader corporate function. This is an exciting role for someone passionate about both schools and corporate governance. Key Responsibilities: Act as Company Secretary for Ark, Ark UK Programmes, Ark Schools and lead the Trust's corporate governance and risk management Ensure compliance with relevant legislation/codes of governance Oversee the preparation for signing off the annual reports and to co-ordinate work on assurance for governance and risk management and financial management Identify and work with a strategic legal partner to ensure that Ark and Ark Schools always have high-quality and timely legal advice as required Overseeing the Freedom of Information processes and ensuring effective and timely responses to requests Ownership of the organisation's approach to Data Protection Work with the Head of Schools Governance to ensure that annual reviews of Ark Schools' corporate responsibilities are undertaken, communicated and appropriate processes and structures in place to meet these Oversee the work of the Head of Schools Governance related to the development of schools' admissions and exclusions policies and ensuring appeals are effectively handled Work with the Team Co-ordinator to ensure that complaints are handled effectively and either conducting or commissioning investigations before making recommendations or taking action to resolve issues Lead a team of four in wider Governance team Lead on any Whistleblowing cases within the organisation Act as Designated Safeguarding Lead for Ark Key Requirements: Company Secretary qualification or relevant degree In-depth professional knowledge of corporate governance acquired through training and experience over an extended period, with evidence of continued professional development Significant experience in governance, committee work, and administration of the meetings of corporate bodies in either the public or private sector Substantial experience of working in a governance role within a large, complex organisation Ability to manage complex workload under pressure and prioritise to meet deadlines Strong stakeholder management skills Ability to lead, motivate and develop a professional team Excellent written and verbal communication skills Strong interpersonal skills and the ability to communicate effectively with trustees and governors and with a wide range of other senior leaders across the organisation About Ark We're an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we're a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we're recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems. You'll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20 th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us. Benefits 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays A flexible approach to working with understanding and consideration for work life balance and personal commitments As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests How to Apply: Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by 9am on Tuesday 7 th May but please note : we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response. This ATS application form should take no longer 20 minutes to complete. At any time, you can pause, save, and log back in. If you have any difficulty with meeting the deadline for application, please contact Interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link.
Apr 17, 2024
Full time
Director of Risk and Corporate Governance Reports to: Chief Operating Officer Location: West London Contract: Permanent Pattern: Full Time (standard hours 9am - 5.30pm) Closing date: 9am Tuesday 7 th May First round interviews: Tuesday 14 th May Salary: £90,000 to £100,000 About the role: The Director of Risk and Corporate Governance will oversee all aspects of governance across both Ark Schools and Ark and be responsible for embedding and overseeing the continued development of Ark's approach to ensuring robust governance arrangements. Our governance structure will support the delivery of our new strategic plan, which is being developed over the next 12 months. This a complex and multi-faceted role which requires someone able to think strategically to ensure that our governance arrangements provide oversight, challenge and support overall school development as well as reflect the requirements of the broader corporate function. This is an exciting role for someone passionate about both schools and corporate governance. Key Responsibilities: Act as Company Secretary for Ark, Ark UK Programmes, Ark Schools and lead the Trust's corporate governance and risk management Ensure compliance with relevant legislation/codes of governance Oversee the preparation for signing off the annual reports and to co-ordinate work on assurance for governance and risk management and financial management Identify and work with a strategic legal partner to ensure that Ark and Ark Schools always have high-quality and timely legal advice as required Overseeing the Freedom of Information processes and ensuring effective and timely responses to requests Ownership of the organisation's approach to Data Protection Work with the Head of Schools Governance to ensure that annual reviews of Ark Schools' corporate responsibilities are undertaken, communicated and appropriate processes and structures in place to meet these Oversee the work of the Head of Schools Governance related to the development of schools' admissions and exclusions policies and ensuring appeals are effectively handled Work with the Team Co-ordinator to ensure that complaints are handled effectively and either conducting or commissioning investigations before making recommendations or taking action to resolve issues Lead a team of four in wider Governance team Lead on any Whistleblowing cases within the organisation Act as Designated Safeguarding Lead for Ark Key Requirements: Company Secretary qualification or relevant degree In-depth professional knowledge of corporate governance acquired through training and experience over an extended period, with evidence of continued professional development Significant experience in governance, committee work, and administration of the meetings of corporate bodies in either the public or private sector Substantial experience of working in a governance role within a large, complex organisation Ability to manage complex workload under pressure and prioritise to meet deadlines Strong stakeholder management skills Ability to lead, motivate and develop a professional team Excellent written and verbal communication skills Strong interpersonal skills and the ability to communicate effectively with trustees and governors and with a wide range of other senior leaders across the organisation About Ark We're an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we're a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we're recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems. You'll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20 th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us. Benefits 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years' service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays A flexible approach to working with understanding and consideration for work life balance and personal commitments As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests How to Apply: Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by 9am on Tuesday 7 th May but please note : we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response. This ATS application form should take no longer 20 minutes to complete. At any time, you can pause, save, and log back in. If you have any difficulty with meeting the deadline for application, please contact Interviews will be arranged as suitable candidates are identified, so early application is strongly advised. Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants. Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark's safer recruitment process, please click this link . We aim to build a diverse and inclusive organisation where everyone - staff and students - can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark's diversity and inclusion commitments, please click on this link.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The SSC QRM Team is an essential function in response to increasing regulatory requirements and the needs of a growing operation. This role will involve working closely with the SSC Partner and ELT, members of the BDO firmwide QRM Team, Ethics Team and other service line quality and risk specialists. The role will involve direct interaction with Partners and interaction with senior members of the firm. This role encompasses the management of a small team of QRM Associates and the management of key quality and risk projects. It would suit an organised and self-motivated individual who preferably has demonstrable experience in rolling-out a Quality function within a regulated environment along with a strong understanding of governance and risk management. Responsibilities Implement and lead a systematic approach to quality, risk management and governance across the SSC, facilitating information exchange between the SSC and the wider firm, working with key stakeholders to recommend best in class controls and drive change. Support the SSC Head of Compliance and Risk Operations in the design, implementation and management of the SSC Quality and Risk framework in response to the International Standard on Quality Management (ISQM1) and ISO27001 initiatives, identify and mitigate significant risks, make control recommendations, monitoring and reporting on identified gaps and actions to evaluate the effectiveness of these actions. Establish the SSC's Quality and Risk Management team, leading key projects and change initiatives and ensuring requests for advice and support from the ELT, management and staff across the SSC are triaged, assigned to appropriate team members, tracked to a successful resolution and ensure required changes are reflected in updated policies, training or guidance where appropriate. Lead planning, scoping, testing and reviewing the operating effectiveness of processes and controls to provide assurance processes are being actioned as prescribed. Co-ordinate the compilation and publication of periodic performance monitoring indicators and progress reports. Requirements Demonstrable experience promoting a culture of continuous quality improvement and significant understanding of quality and risk management, controls, their application in the workplace and operating effectiveness. Regulatory and risk management knowledge: Solid understanding in the areas of risk management, compliance and professional ethics. Business thinking : The ability to understand the SSC's business strategy and goals and develop aligned quality and risk management solutions. Communicating : Strong written and verbal communication skills coupled with excellent interpersonal skills. Ability to communicate effectively, and with credibility, both internally and to external parties. Collaborating : The ability to build relationships across the firm and gain the confidence of colleagues and Partners. Decision making : The ability to investigate and resolve problems and determine appropriate actions. Developing self and others : An interest in deepening your knowledge of the current regulatory environment and risk management processes. Energy and enthusiasm and a willingness to share your knowledge and experience with others. Innovating and change : The ability to develop ideas, challenging the status quo as appropriate and consult with others to produce viable solutions. Beneficial experience could include operational management, people management, working in a regulated environment, introduction of a new quality and/or risk management function and an understanding of the principles and practice of risk management. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.
Apr 16, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The SSC QRM Team is an essential function in response to increasing regulatory requirements and the needs of a growing operation. This role will involve working closely with the SSC Partner and ELT, members of the BDO firmwide QRM Team, Ethics Team and other service line quality and risk specialists. The role will involve direct interaction with Partners and interaction with senior members of the firm. This role encompasses the management of a small team of QRM Associates and the management of key quality and risk projects. It would suit an organised and self-motivated individual who preferably has demonstrable experience in rolling-out a Quality function within a regulated environment along with a strong understanding of governance and risk management. Responsibilities Implement and lead a systematic approach to quality, risk management and governance across the SSC, facilitating information exchange between the SSC and the wider firm, working with key stakeholders to recommend best in class controls and drive change. Support the SSC Head of Compliance and Risk Operations in the design, implementation and management of the SSC Quality and Risk framework in response to the International Standard on Quality Management (ISQM1) and ISO27001 initiatives, identify and mitigate significant risks, make control recommendations, monitoring and reporting on identified gaps and actions to evaluate the effectiveness of these actions. Establish the SSC's Quality and Risk Management team, leading key projects and change initiatives and ensuring requests for advice and support from the ELT, management and staff across the SSC are triaged, assigned to appropriate team members, tracked to a successful resolution and ensure required changes are reflected in updated policies, training or guidance where appropriate. Lead planning, scoping, testing and reviewing the operating effectiveness of processes and controls to provide assurance processes are being actioned as prescribed. Co-ordinate the compilation and publication of periodic performance monitoring indicators and progress reports. Requirements Demonstrable experience promoting a culture of continuous quality improvement and significant understanding of quality and risk management, controls, their application in the workplace and operating effectiveness. Regulatory and risk management knowledge: Solid understanding in the areas of risk management, compliance and professional ethics. Business thinking : The ability to understand the SSC's business strategy and goals and develop aligned quality and risk management solutions. Communicating : Strong written and verbal communication skills coupled with excellent interpersonal skills. Ability to communicate effectively, and with credibility, both internally and to external parties. Collaborating : The ability to build relationships across the firm and gain the confidence of colleagues and Partners. Decision making : The ability to investigate and resolve problems and determine appropriate actions. Developing self and others : An interest in deepening your knowledge of the current regulatory environment and risk management processes. Energy and enthusiasm and a willingness to share your knowledge and experience with others. Innovating and change : The ability to develop ideas, challenging the status quo as appropriate and consult with others to produce viable solutions. Beneficial experience could include operational management, people management, working in a regulated environment, introduction of a new quality and/or risk management function and an understanding of the principles and practice of risk management. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs.
Head of Level for our Project Management Degree Apprenticeship , Mainly homebased, Flexible location London OR Birmingham OR Manchester OR Leeds OR Bristol OR Newcastle OR Glasgow Do you have the lecturing & academic experience to support our Programme Leader in the coordination and planning of delivery of our Level 7 BSc Project Management Degree programme? We have an exciting opportunity . please read on! What will you be doing? As a Head of Level for our Degree Apprenticeship you will cover the remit of academic management across a year of the undergraduate degree programme, supporting the Programme Leader in coordination and planning of for the academic and apprenticeship delivery of the Programme, ensuring compliance with academic and apprenticeship standards. Your focus: Ensure that all associated academic and apprenticeship processes are completed in accordance with regulatory bodies (including the university partner), industry / client needs and QA best practices. Co-ordinate and plan delivery of the of the programme Act as the first point of contact for academic queries Contribute to management of the academic, apprenticeship and operational relationship with the university on a day-to-day basis Implement the University's academic and quality assurance policies and procedures Implement and follow processes related to the apprenticeship standards and regulatory bodies Monitor and review student's achievement/progression and implement additional support mechanisms when necessary Establish and develop learning/teaching approaches to support student achievement and experience Teach modules when appropriate Assist with preparation for exam boards Liaise with Module Leaders/Tutors regarding delivery, assessment, marking and management of the modules Organise and conduct inductions for that level of the programme Please note our role is mainly homebased with occasional travel for F2F delivery Bring your experience: Essential: Relevant postgraduate qualifications Recognised Project Management Qualifications i.e., PRINCE2 Practitioner, MSP Practitioner APMPMQ and/or Agile PM Experienced in online delivery methods Experience of working with work-based learners Desirable good to have would include: Recognised IT qualifications OR substantial professional experience covering more than one of the topics listed below HEA membership -desirable Teaching Qualifications Lecturing experience in the HE sector and/or experience of corporate technical training. Technical areas of interest include: Project Management (e.g. Governance and Financial Control of Projects) Principles of Project Planning and Management Project Justification and Viability Information and Communications Management Requirements and Stakeholder Management Project Change Control Risk Management, Procurement and Contract Management What We'll Do For You! QA Ltd, a little more about us: At QA , our mission is powering people's potential. We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We're experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we're proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
Apr 11, 2024
Full time
Head of Level for our Project Management Degree Apprenticeship , Mainly homebased, Flexible location London OR Birmingham OR Manchester OR Leeds OR Bristol OR Newcastle OR Glasgow Do you have the lecturing & academic experience to support our Programme Leader in the coordination and planning of delivery of our Level 7 BSc Project Management Degree programme? We have an exciting opportunity . please read on! What will you be doing? As a Head of Level for our Degree Apprenticeship you will cover the remit of academic management across a year of the undergraduate degree programme, supporting the Programme Leader in coordination and planning of for the academic and apprenticeship delivery of the Programme, ensuring compliance with academic and apprenticeship standards. Your focus: Ensure that all associated academic and apprenticeship processes are completed in accordance with regulatory bodies (including the university partner), industry / client needs and QA best practices. Co-ordinate and plan delivery of the of the programme Act as the first point of contact for academic queries Contribute to management of the academic, apprenticeship and operational relationship with the university on a day-to-day basis Implement the University's academic and quality assurance policies and procedures Implement and follow processes related to the apprenticeship standards and regulatory bodies Monitor and review student's achievement/progression and implement additional support mechanisms when necessary Establish and develop learning/teaching approaches to support student achievement and experience Teach modules when appropriate Assist with preparation for exam boards Liaise with Module Leaders/Tutors regarding delivery, assessment, marking and management of the modules Organise and conduct inductions for that level of the programme Please note our role is mainly homebased with occasional travel for F2F delivery Bring your experience: Essential: Relevant postgraduate qualifications Recognised Project Management Qualifications i.e., PRINCE2 Practitioner, MSP Practitioner APMPMQ and/or Agile PM Experienced in online delivery methods Experience of working with work-based learners Desirable good to have would include: Recognised IT qualifications OR substantial professional experience covering more than one of the topics listed below HEA membership -desirable Teaching Qualifications Lecturing experience in the HE sector and/or experience of corporate technical training. Technical areas of interest include: Project Management (e.g. Governance and Financial Control of Projects) Principles of Project Planning and Management Project Justification and Viability Information and Communications Management Requirements and Stakeholder Management Project Change Control Risk Management, Procurement and Contract Management What We'll Do For You! QA Ltd, a little more about us: At QA , our mission is powering people's potential. We believe the answer to closing the digital skills gap lies with the people organisations already have and the talent we can bring for the future. We're experts in reskilling, upskilling, apprenticeships, and other talent needs for leading enterprises and public sector organisations in the UK and we're proud to work with some of the world's biggest brands including the BBC, AWS, Google, Deloitte, JP Morgan as well as small organisations to give them the competitive edge in the digital world of today. Our people We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a carer, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this. We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require.
Purpose of the role: To set the group's corporation tax strategy and lead the function to effectively and efficiently deliver on all aspects of external corporation tax ('CT') reporting, governance and advisory matters. This includes managing the global corporation taxes of the Capita group, with an objective of ensuring CT obligations are met, and risks are minimised, while creating value and a sustainable framework. Job title: Head of Direct Tax Job Description: What you'll be doing: Accountability for the end-to-end delivery of UK and Ireland CT compliance and oversight of the group's tax status in its key international jurisdictions Responsible for accurate reporting of CT results; review and delivery of accounting and reporting processes for tax, and preparation of the year end IFRS tax disclosures for the annual report Ensuring compliance with worldwide transfer pricing and BEPS obligations, including new Pillar II considerations Develop, own and communicate the delivery of strategy for CT while ensuring an appropriate CT governance framework is in place and operating effectively. Lead, maintain and develop an effective and content CT team, including managing performance of direct reports CT advisory support on large and complex contracts, internal restructuring projects, international business opportunities and M&A transactions. Providing support and advice to the business, including finance teams in other territories in order to help them manage their local CT risks. Responsible for continuous improvement of the group's CT systems and processes, driving process efficiencies and technology improvements to ensure that they are fit for purpose and operating efficiently. Be the Capita CT lead on the HMRC relationship and support finance teams with managing their relationships with local tax authorities as appropriate Reports to Director of Group Tax Line management responsibility for the corporation tax team (currently 2 managers and an assistant) Key member of the tax leadership team working alongside the Head of VAT and Head of Employment Tax. Works closely with the wider Tax Team, finance, and other internal stakeholders. What we're looking for: 10 years tax experience in a listed company environment, with practice background Qualified tax professional or accountant, with excellent technical skills, and track record of addressing tax complexity Understanding of all Microsoft Office applications. Commercially aware, with ability to prepare communications for senior management, and translate tax risks to non-tax specialists Good ability to build productive relationships with Senior Finance and business leaders Experience managing, nurturing and maintaining a team About Group Finance Our Finance Function is one of Capita's central corporate functions and is supporting the financial needs of the business. Our teams are creating smarter, faster financial processes across a complex organisation to ensure consistency with training, technology and knowledge sharing. We're providing clear insight to teams across the business and empowering them to make effective, meaningful decisions. Join us and discover better as you build a stronger financial future for Capita. What's in it for you: A competitive salary 25 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email at or call and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: London , United Kingdom Time Type: Full time Contract Type: Permanent Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Apr 06, 2024
Full time
Purpose of the role: To set the group's corporation tax strategy and lead the function to effectively and efficiently deliver on all aspects of external corporation tax ('CT') reporting, governance and advisory matters. This includes managing the global corporation taxes of the Capita group, with an objective of ensuring CT obligations are met, and risks are minimised, while creating value and a sustainable framework. Job title: Head of Direct Tax Job Description: What you'll be doing: Accountability for the end-to-end delivery of UK and Ireland CT compliance and oversight of the group's tax status in its key international jurisdictions Responsible for accurate reporting of CT results; review and delivery of accounting and reporting processes for tax, and preparation of the year end IFRS tax disclosures for the annual report Ensuring compliance with worldwide transfer pricing and BEPS obligations, including new Pillar II considerations Develop, own and communicate the delivery of strategy for CT while ensuring an appropriate CT governance framework is in place and operating effectively. Lead, maintain and develop an effective and content CT team, including managing performance of direct reports CT advisory support on large and complex contracts, internal restructuring projects, international business opportunities and M&A transactions. Providing support and advice to the business, including finance teams in other territories in order to help them manage their local CT risks. Responsible for continuous improvement of the group's CT systems and processes, driving process efficiencies and technology improvements to ensure that they are fit for purpose and operating efficiently. Be the Capita CT lead on the HMRC relationship and support finance teams with managing their relationships with local tax authorities as appropriate Reports to Director of Group Tax Line management responsibility for the corporation tax team (currently 2 managers and an assistant) Key member of the tax leadership team working alongside the Head of VAT and Head of Employment Tax. Works closely with the wider Tax Team, finance, and other internal stakeholders. What we're looking for: 10 years tax experience in a listed company environment, with practice background Qualified tax professional or accountant, with excellent technical skills, and track record of addressing tax complexity Understanding of all Microsoft Office applications. Commercially aware, with ability to prepare communications for senior management, and translate tax risks to non-tax specialists Good ability to build productive relationships with Senior Finance and business leaders Experience managing, nurturing and maintaining a team About Group Finance Our Finance Function is one of Capita's central corporate functions and is supporting the financial needs of the business. Our teams are creating smarter, faster financial processes across a complex organisation to ensure consistency with training, technology and knowledge sharing. We're providing clear insight to teams across the business and empowering them to make effective, meaningful decisions. Join us and discover better as you build a stronger financial future for Capita. What's in it for you: A competitive salary 25 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email at or call and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: London , United Kingdom Time Type: Full time Contract Type: Permanent Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.
Job Introduction Opportunity awaits to be part of the transformational change to how we use data. Calling all data enthusiasts with knowledge of legislative and best practice standards in relation to information assurance, records management, business intelligence, data and analytical tools. Would you relish the opportunity to develop and drive forward the IOPC's approach to proactively using data to its fullest potential? If so, you will lead our Data and Information function within Strategy and Corporate Services. You will be pivotal in bringing together teams responsible for knowledge and information management, data analysis and reporting, data quality and records management as well as ICT. You will play a key role in identifying and delivering opportunities to improve information risk management, assurance and governance services within the IOPC. As a completely independent organisation, the IOPC seek to uphold the rights of the public and investigate the most serious matters, including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in. Anticipated assessment and interview dates will be from 26th February 2024 and onwards. We'll assess you against various Level 4 behaviours during the selection process: Seeing the Big Picture Changing and Improving Leadership Communicating and Influencing Working Together Developing Self and Others Managing a Quality Service Making Effective Decisions This vacancy is using Success Profiles, to find out more, please click here. Throughout the recruitment process we will assess your Experience, Strengths, Technical skills, and Values. As part of the application process you will be asked to complete a statement of suitability based on the essential criteria. If successfully shortlisted for assessment, you will be informed of which level 4 behaviours you are being assessed against at a later date. At the assessment stage the recruitment process we may also assess your experience, strengths, and values. Successful candidates will be invited to attend a 1st stage interview and then selected candidates will then attend a final stage interview and also be tasked to complete a brief and present. Successful candidates will need to undergo Security Check (SC) clearance as a requirement for this appointment. Please note that SC Clearance requires 5 years' continuous residency in the UK. National security vetting: clearance levels - GOV.UK () Main Responsibilities Lead the delivery of the Data Strategy, and information and data aspects of the IOPC corporate strategy. Initially, this includes action as SRO for a significant programme of change to deliver improvements in this area. Deliver and iterate the Data Strategy, working with senior leaders and staff across the IOPC to embed a culture where information and data are valued and treated as an asset Lead develop and support teams in the delivery of knowledge management, data analysis, reporting and records and archive management, Work in collaboration with ICT to define and deliver improvements in business intelligence and information sharing, ensuring that developments in available technologies influence strategy and practice. Develop processes and infrastructure that ensure information assurance in accordance with ISO 15489. Develop and implement policy and process to enhance the maturity of IOPC document and record management practice; ensuring it meets duties under the PRA 1958 (Public records act 1958) and that record lifecycles are managed in accordance with ISO 15489. Develop capabilities to deliver insight and intelligence services to the business Work with ICT to develop and maintain information sharing networks and platforms Deliver effective and timely performance reporting and analysis to support the business aims Leadership Responsibilities As a member of the DDaT management team, work collaboratively with the Deputy Director, DDaT and other Heads of Function to deliver the strategic plan. To deputise for the Deputy Director DDaT as required. Lead and manage the staff within the function based in different offices. Manage the budget for information assurance and business intelligence ensuring efficient and effective use of resources, value for money and compliance with financial instructions. The Ideal Candidate Essential Comprehensive up to date knowledge of both legislative requirements and best practice standards in relation to information assurance records management and business intelligence, data and analytical tools Significant experience in applying that knowledge to deliver information assurance and governance in a complex organisation with a wide ranging and varied data landscape Experience of generating performance reporting and using it to support operational managers with performance improvement Experience of data analysis and generating insight to support strategic development. Proven ability to lead in a data driven organisation Proven ability to understand and influence the strategic direction of high-profile public facing organisations Experience of leading, developing and motivating diverse teams using both traditional line management as well as matrix management approaches Knowledge of project and programme governance, innovation and improvement best practice Ability to lead others in a context of change and ambiguity Highly developed communication skills Highly developed influencing and negotiation skills Ability to manage a budget and adhere to public sector procurement guidelines Reasonable Adjustments The IOPC is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed. Whilst this list is not exhaustive, please see potential reasonable adjustments below that we can provide: Extra time for presentations or interview questions Formatting changes such as colours for text or background on written assignments Questions presented in writing during interviews If you require any reasonable adjustments to our recruitment process, please email About The Company As a completely independent organisation, the IOPC seeks to uphold the rights of the public and investigate the most serious matters, including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in. Be yourself The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do. As a silver standard Stonewall employer, we continue to commit to being a LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi and queer people. We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter. The Charter is composed of five calls to action for leaders and organisations across all sectors. Being a Disability Confident employer, the IOPC is dedicated to removing the barriers for disabled people to thrive in the workplace. Our Staff Networks are constantly working to make the IOPC the leaders of inclusive employment, from our Allyship Programme to Welsh Language Standards and our Know the Line Policy, we are constantly seeking new ways to create an environment for all to develop and thrive. Package Description 27.5 days paid annual leave (increasing with service to 32.5 days) Options to carry over, buy or sell annual leave Civil Service pension Civil Service maternity leave package PAM employee assistance programme Access to Civil Service Sports Council (CSSC) membership Cycle to work scheme Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup Car Leasing Scheme Staff networks focused on each of the protected characteristics - run for staff, by staff: - Enable Network - Welsh Network - Pride and LGBTQI+ Network - Sex and Family Network - Race, Religion and Belief Network - All Ages Network Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity behaviours Additional Information: The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions. The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us. This role is exempt from the Rehabilitation of Offenders Act 1974 . click apply for full job details
Feb 01, 2024
Full time
Job Introduction Opportunity awaits to be part of the transformational change to how we use data. Calling all data enthusiasts with knowledge of legislative and best practice standards in relation to information assurance, records management, business intelligence, data and analytical tools. Would you relish the opportunity to develop and drive forward the IOPC's approach to proactively using data to its fullest potential? If so, you will lead our Data and Information function within Strategy and Corporate Services. You will be pivotal in bringing together teams responsible for knowledge and information management, data analysis and reporting, data quality and records management as well as ICT. You will play a key role in identifying and delivering opportunities to improve information risk management, assurance and governance services within the IOPC. As a completely independent organisation, the IOPC seek to uphold the rights of the public and investigate the most serious matters, including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in. Anticipated assessment and interview dates will be from 26th February 2024 and onwards. We'll assess you against various Level 4 behaviours during the selection process: Seeing the Big Picture Changing and Improving Leadership Communicating and Influencing Working Together Developing Self and Others Managing a Quality Service Making Effective Decisions This vacancy is using Success Profiles, to find out more, please click here. Throughout the recruitment process we will assess your Experience, Strengths, Technical skills, and Values. As part of the application process you will be asked to complete a statement of suitability based on the essential criteria. If successfully shortlisted for assessment, you will be informed of which level 4 behaviours you are being assessed against at a later date. At the assessment stage the recruitment process we may also assess your experience, strengths, and values. Successful candidates will be invited to attend a 1st stage interview and then selected candidates will then attend a final stage interview and also be tasked to complete a brief and present. Successful candidates will need to undergo Security Check (SC) clearance as a requirement for this appointment. Please note that SC Clearance requires 5 years' continuous residency in the UK. National security vetting: clearance levels - GOV.UK () Main Responsibilities Lead the delivery of the Data Strategy, and information and data aspects of the IOPC corporate strategy. Initially, this includes action as SRO for a significant programme of change to deliver improvements in this area. Deliver and iterate the Data Strategy, working with senior leaders and staff across the IOPC to embed a culture where information and data are valued and treated as an asset Lead develop and support teams in the delivery of knowledge management, data analysis, reporting and records and archive management, Work in collaboration with ICT to define and deliver improvements in business intelligence and information sharing, ensuring that developments in available technologies influence strategy and practice. Develop processes and infrastructure that ensure information assurance in accordance with ISO 15489. Develop and implement policy and process to enhance the maturity of IOPC document and record management practice; ensuring it meets duties under the PRA 1958 (Public records act 1958) and that record lifecycles are managed in accordance with ISO 15489. Develop capabilities to deliver insight and intelligence services to the business Work with ICT to develop and maintain information sharing networks and platforms Deliver effective and timely performance reporting and analysis to support the business aims Leadership Responsibilities As a member of the DDaT management team, work collaboratively with the Deputy Director, DDaT and other Heads of Function to deliver the strategic plan. To deputise for the Deputy Director DDaT as required. Lead and manage the staff within the function based in different offices. Manage the budget for information assurance and business intelligence ensuring efficient and effective use of resources, value for money and compliance with financial instructions. The Ideal Candidate Essential Comprehensive up to date knowledge of both legislative requirements and best practice standards in relation to information assurance records management and business intelligence, data and analytical tools Significant experience in applying that knowledge to deliver information assurance and governance in a complex organisation with a wide ranging and varied data landscape Experience of generating performance reporting and using it to support operational managers with performance improvement Experience of data analysis and generating insight to support strategic development. Proven ability to lead in a data driven organisation Proven ability to understand and influence the strategic direction of high-profile public facing organisations Experience of leading, developing and motivating diverse teams using both traditional line management as well as matrix management approaches Knowledge of project and programme governance, innovation and improvement best practice Ability to lead others in a context of change and ambiguity Highly developed communication skills Highly developed influencing and negotiation skills Ability to manage a budget and adhere to public sector procurement guidelines Reasonable Adjustments The IOPC is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed. Whilst this list is not exhaustive, please see potential reasonable adjustments below that we can provide: Extra time for presentations or interview questions Formatting changes such as colours for text or background on written assignments Questions presented in writing during interviews If you require any reasonable adjustments to our recruitment process, please email About The Company As a completely independent organisation, the IOPC seeks to uphold the rights of the public and investigate the most serious matters, including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in. Be yourself The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do. As a silver standard Stonewall employer, we continue to commit to being a LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi and queer people. We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter. The Charter is composed of five calls to action for leaders and organisations across all sectors. Being a Disability Confident employer, the IOPC is dedicated to removing the barriers for disabled people to thrive in the workplace. Our Staff Networks are constantly working to make the IOPC the leaders of inclusive employment, from our Allyship Programme to Welsh Language Standards and our Know the Line Policy, we are constantly seeking new ways to create an environment for all to develop and thrive. Package Description 27.5 days paid annual leave (increasing with service to 32.5 days) Options to carry over, buy or sell annual leave Civil Service pension Civil Service maternity leave package PAM employee assistance programme Access to Civil Service Sports Council (CSSC) membership Cycle to work scheme Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup Car Leasing Scheme Staff networks focused on each of the protected characteristics - run for staff, by staff: - Enable Network - Welsh Network - Pride and LGBTQI+ Network - Sex and Family Network - Race, Religion and Belief Network - All Ages Network Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity behaviours Additional Information: The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions. The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us. This role is exempt from the Rehabilitation of Offenders Act 1974 . click apply for full job details
We have been made aware of a global phishing campaign where employees from companies are being impersonated. We are confident that no PageGroup system has been breached. Find out how to protect yourself Head of Risk, Information, Security and Compliance Swindon Permanent The business is planning for significant growth and transformation. Hybrid working practices in place. About Our Client UKSBS is a leading public sector shared service centre, providing high-quality HR, Payroll, Finance, Procurement and IT services to our partners. Owned by the Department of Science, Innovation and Technology (DSIT), the Department for Energy Security and Net Zero (DESNZ), the Department of Business and Trade (DBT) and UK Research and Innovation (UKRI). We provide a range of efficient, scalable, and expert Finance, HR and Payroll, Procurement and Business IT services helping the advancement of the UK's economy and society. We are motivated by a desire to deliver high-quality, efficient and reliable service to over 25,000 civil and public servants, employed by our clients. As a public sector-owned shared service centre, UK SBS is motivated by a desire to deliver the highest possible quality of service to our partner organisations. We are proud to play our part in contributing to the success of our partners. We aspire to be the leading UK public sector business service provider, efficiently and securely managing multiple technology platforms and delivering a great end-user experience, underpinned by simple processes and cutting-edge IT. Our operating model will balance harnessing the value for money and efficiency offered by greater automation and self-service, with responsive and personal interactions for more complex needs. Our flexible approach will enable us to flexibly support a wide and changing range of partner requirements. We plan to welcome new public sector partners to our mutual ownership model which will ensure the best value for the public purse. Our people will continue to be at the heart of our company, supported by empowered leaders and enabled by an inclusive and diverse working culture. Job Description You will be working closely with the Executive team and our Chief Executive Officer (Senior Information Risk Owner) with the responsibility and accountability for leading an expert team to ensure UKSBS (people, systems, information and premises) have robust, proportionate and cost-effective: Information Security. Incident Management, Business Continuity and Disaster Recovery. Information Management and Data Protection. Risk Management, Internal Controls and Audit Programme coordination. Counter Fraud, including legal requirements under the Bribery Act. You will also act as the Departmental Security Advisor. Flexibility may be required to respond to the changing needs of the organisation and the service. You may also be asked to undertake ad hoc activities in support of the Chief Executive Officer and other Executives. Responsibilities will include: Work closely across the Executive and Senior Leadership Group to ensure alignment of RISC objectives with the UKSBS business plan and operational plan. Performance lead and develop the Risk, Information, Security and Compliance (RISC) team, ensuring that members have appropriate business exposure, are professionally competent and highly motivated. Has accountability for ensuring the team operates to budget. Provide coaching and mentoring support to management colleagues across the business. Represent the Risk, Information, Security and Compliance (RISC) function, as required, at the UKSBS Committees. Represent UKSBS, as required, at the UKSBS Audit Committee and key partnership/client meetings. Ensure UKSBS has a positive working relationship with GIAA. Maintain a strong network of Risk, Information, Security and Compliance (RISC) contacts across Government, the public sector and wider business. Provide strategic, tactical, and operational advice to Executive and Senior Management. Design and deliver an appropriate suite of Risk, Information, Security and Compliance (RISC) strategies, policies and processes, maintaining legal compliance and alignment with HM government best practices. Drive cultural alignment to agreed policies across the organisation. Gain agreement from Executive and Audit Committees to an annual Risk, Information, Security and Compliance (RISC) delivery plan. Act as the Security Advisor, coordinating the company response to security-related matters, including assessing and making judgements in relation to risk on behalf of the SIRO and Executive. Providing senior level guidance and support to the Information Manager and Data Protection Officer, Senior Information Security Manager, Information Security Manager and Risk and Assurance Manager ensuring coordination that supports delivery by Digital and Information, Operations, and Partnerships and Change. Ensure delivery of the UKSBS annual audit plan as agreed by the Audit Committee. Support and report progress to close reported audit findings. Oversee the development and testing of business continuity and resilience plans. Act as the professional adviser to Gold and Silver command in the event of a business continuity incident Ensure UKSBS' cyber security is maintained Ensure planning, delivery and reporting of an annual cycle of mandatory Risk, Information, Security and Compliance (RISC) training. Oversee the quality and timeliness of reporting, papers and reports for formal meetings and supporting communications material. Identify opportunities for control enhancements, service/quality improvements and operational efficiency. Act as Programme Lead / SRO for activities, as required, ensuring appropriate governance is maintained and dependencies to other programmes are addressed. Act as Project Manager for key projects when necessary. Identify, monitor and report business case benefits, and evidence success. The Successful Applicant A significant specialist background in Risk, Information Management, Business Continuity and Information Assurance / Security, ideally with recognised qualifications. Experience in managing IT security frameworks for both physical and personal security. Demonstrable experience in budgeting, planning and analysis. Experience in building and maintaining strong working relationships. Ability to think commercially and strategically. Organised with project management skills. Excellent team leadership skills and behaviours. Experienced team player - able to listen and contribute in equal measure and engage with and encourage a wide range of opinions. Strong presentation, written and oral communication skills. Strong numeracy and analytic skills informing evidence-based decisions. Excellent interpersonal skills, able to influence, build and maintain strong working relationships with a wide range of stakeholders; collaborative and consultative. Motivated, adaptable and proactive with the ability to work flexibly in a changing environment; highly resilient and politically astute. Auditing and/or management of audit activity; possibly with recognised qualifications. Experience in shared service and/or customer service delivery Experience in the public sector. Likely to be educated to degree level. What's on Offer A competitive salary - to be discussed on a one-to-one basis. Excellent defined Pension scheme with an employer contribution of 27%. Annual leave allowance of 28 days rising after the first year to a maximum of 30 days. Hybrid working provides the flexibility to work from the office and at home with Offices in Swindon, Newport and Billingham (plus a season ticket loan to spread the travel cost) Childcare scheme and on-site nursery (at our Swindon office) Parental leave and family-friendly policies. Three volunteering days each year enabling you to pursue your passion to support the local community. Wellbeing support through our Employment Assistance Programme and other Wellbeing tools. Cycle to work scheme and on-site facilities On-the-job training, coaching, and in-house courses to build on your personal and professional skills Financial support and flexibility while you work towards professional qualifications Celebrating and recognising employee achievements through our recognition scheme Clear and flexible career pathways and opportunities to widen your experience to support your progression Michael Page is part of the PageGroup. Michael Page is a trading name of Michael Page International Recruitment Limited. Registered in England No. Registered Office: 200 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2NX
Jan 27, 2024
Full time
We have been made aware of a global phishing campaign where employees from companies are being impersonated. We are confident that no PageGroup system has been breached. Find out how to protect yourself Head of Risk, Information, Security and Compliance Swindon Permanent The business is planning for significant growth and transformation. Hybrid working practices in place. About Our Client UKSBS is a leading public sector shared service centre, providing high-quality HR, Payroll, Finance, Procurement and IT services to our partners. Owned by the Department of Science, Innovation and Technology (DSIT), the Department for Energy Security and Net Zero (DESNZ), the Department of Business and Trade (DBT) and UK Research and Innovation (UKRI). We provide a range of efficient, scalable, and expert Finance, HR and Payroll, Procurement and Business IT services helping the advancement of the UK's economy and society. We are motivated by a desire to deliver high-quality, efficient and reliable service to over 25,000 civil and public servants, employed by our clients. As a public sector-owned shared service centre, UK SBS is motivated by a desire to deliver the highest possible quality of service to our partner organisations. We are proud to play our part in contributing to the success of our partners. We aspire to be the leading UK public sector business service provider, efficiently and securely managing multiple technology platforms and delivering a great end-user experience, underpinned by simple processes and cutting-edge IT. Our operating model will balance harnessing the value for money and efficiency offered by greater automation and self-service, with responsive and personal interactions for more complex needs. Our flexible approach will enable us to flexibly support a wide and changing range of partner requirements. We plan to welcome new public sector partners to our mutual ownership model which will ensure the best value for the public purse. Our people will continue to be at the heart of our company, supported by empowered leaders and enabled by an inclusive and diverse working culture. Job Description You will be working closely with the Executive team and our Chief Executive Officer (Senior Information Risk Owner) with the responsibility and accountability for leading an expert team to ensure UKSBS (people, systems, information and premises) have robust, proportionate and cost-effective: Information Security. Incident Management, Business Continuity and Disaster Recovery. Information Management and Data Protection. Risk Management, Internal Controls and Audit Programme coordination. Counter Fraud, including legal requirements under the Bribery Act. You will also act as the Departmental Security Advisor. Flexibility may be required to respond to the changing needs of the organisation and the service. You may also be asked to undertake ad hoc activities in support of the Chief Executive Officer and other Executives. Responsibilities will include: Work closely across the Executive and Senior Leadership Group to ensure alignment of RISC objectives with the UKSBS business plan and operational plan. Performance lead and develop the Risk, Information, Security and Compliance (RISC) team, ensuring that members have appropriate business exposure, are professionally competent and highly motivated. Has accountability for ensuring the team operates to budget. Provide coaching and mentoring support to management colleagues across the business. Represent the Risk, Information, Security and Compliance (RISC) function, as required, at the UKSBS Committees. Represent UKSBS, as required, at the UKSBS Audit Committee and key partnership/client meetings. Ensure UKSBS has a positive working relationship with GIAA. Maintain a strong network of Risk, Information, Security and Compliance (RISC) contacts across Government, the public sector and wider business. Provide strategic, tactical, and operational advice to Executive and Senior Management. Design and deliver an appropriate suite of Risk, Information, Security and Compliance (RISC) strategies, policies and processes, maintaining legal compliance and alignment with HM government best practices. Drive cultural alignment to agreed policies across the organisation. Gain agreement from Executive and Audit Committees to an annual Risk, Information, Security and Compliance (RISC) delivery plan. Act as the Security Advisor, coordinating the company response to security-related matters, including assessing and making judgements in relation to risk on behalf of the SIRO and Executive. Providing senior level guidance and support to the Information Manager and Data Protection Officer, Senior Information Security Manager, Information Security Manager and Risk and Assurance Manager ensuring coordination that supports delivery by Digital and Information, Operations, and Partnerships and Change. Ensure delivery of the UKSBS annual audit plan as agreed by the Audit Committee. Support and report progress to close reported audit findings. Oversee the development and testing of business continuity and resilience plans. Act as the professional adviser to Gold and Silver command in the event of a business continuity incident Ensure UKSBS' cyber security is maintained Ensure planning, delivery and reporting of an annual cycle of mandatory Risk, Information, Security and Compliance (RISC) training. Oversee the quality and timeliness of reporting, papers and reports for formal meetings and supporting communications material. Identify opportunities for control enhancements, service/quality improvements and operational efficiency. Act as Programme Lead / SRO for activities, as required, ensuring appropriate governance is maintained and dependencies to other programmes are addressed. Act as Project Manager for key projects when necessary. Identify, monitor and report business case benefits, and evidence success. The Successful Applicant A significant specialist background in Risk, Information Management, Business Continuity and Information Assurance / Security, ideally with recognised qualifications. Experience in managing IT security frameworks for both physical and personal security. Demonstrable experience in budgeting, planning and analysis. Experience in building and maintaining strong working relationships. Ability to think commercially and strategically. Organised with project management skills. Excellent team leadership skills and behaviours. Experienced team player - able to listen and contribute in equal measure and engage with and encourage a wide range of opinions. Strong presentation, written and oral communication skills. Strong numeracy and analytic skills informing evidence-based decisions. Excellent interpersonal skills, able to influence, build and maintain strong working relationships with a wide range of stakeholders; collaborative and consultative. Motivated, adaptable and proactive with the ability to work flexibly in a changing environment; highly resilient and politically astute. Auditing and/or management of audit activity; possibly with recognised qualifications. Experience in shared service and/or customer service delivery Experience in the public sector. Likely to be educated to degree level. What's on Offer A competitive salary - to be discussed on a one-to-one basis. Excellent defined Pension scheme with an employer contribution of 27%. Annual leave allowance of 28 days rising after the first year to a maximum of 30 days. Hybrid working provides the flexibility to work from the office and at home with Offices in Swindon, Newport and Billingham (plus a season ticket loan to spread the travel cost) Childcare scheme and on-site nursery (at our Swindon office) Parental leave and family-friendly policies. Three volunteering days each year enabling you to pursue your passion to support the local community. Wellbeing support through our Employment Assistance Programme and other Wellbeing tools. Cycle to work scheme and on-site facilities On-the-job training, coaching, and in-house courses to build on your personal and professional skills Financial support and flexibility while you work towards professional qualifications Celebrating and recognising employee achievements through our recognition scheme Clear and flexible career pathways and opportunities to widen your experience to support your progression Michael Page is part of the PageGroup. Michael Page is a trading name of Michael Page International Recruitment Limited. Registered in England No. Registered Office: 200 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2NX
Job Description - Global Head of Claims Quality Assurance, Governance & Risk () Global Head of Claims Quality Assurance, Governance & Risk ( Job Number: ) London The Global Head of Claims Quality Assurance (QA), Governance & Risk ("QAGR") is responsible for creating, maintaining and delivering the requirements of the Claims QA Framework, which includes the successful delivery of Claims Quality Reviews; Claims Quality Enhancement; Claims Governance, Risk & Controls; Claims Regulatory, Compliance & Anti-Fraud and Claims Training & Education. This role is accountable for maintaining a strong culture of quality and effective governance within the Global Claims function. This includes managing and improving the framework that sets Global Claims standards and guidelines, communicating clear expectations of accountability at all levels of claims and fostering a culture of effective risk management, compliance, and continuous improvement within Claims. The Head of QAGR will work closely with members of the Claims Leadership team, Claims Regional Teams/BUs and other stakeholders, such as AXA Group, AXA XL Risk and Internal Audit, to ensure their needs are met and the opportunities identified for the Claims organization are identified and remediated. DISCOVER your opportunity What will your essential responsibilities include? Key Areas of Focus: Manage and deliver improvements to a strong Claims Quality Assurance program, which identifies and shares best practice and quality improvement opportunities that can be leveraged across the Global Claims organisation. Maintain and deliver improvements to an effective internal controls program, which identifies and mitigates operational risk within the Claims function, ensures the appropriate key controls are in place and operating effectively, and facilitates adherence to the Claims Authority framework. Establish and manage governance and a culture of compliance around key regulatory and compliance topics with global impact, including but not limited to, data privacy and fraud and provide necessary training and education support to the Global and Regional Claims teams. Maintain the Global Claims Handling Principles, which set standards for and ensure alignment in claims handling across the Global and Regional Claims teams, ensuring they remain relevant and current based on the changes to expected practices and behaviors and any continuous improvement initiatives. Major Responsibilities Set and drive strategic and operational priorities for the function in alignment the overall Global Claims strategy and working closely with Claims leadership and other key stakeholders. Lead and inspire high performing teams and attract, develop and retain key talent in alignment with our diversity and inclusion objectives. Maintenance and delivery of the QA-led Claims File Review and Manager Quality Review ("MQR") programs including calibration processes, documentation, training, management of the QA IT system and reporting. Maintain central oversight of actions and issues arising from QA-led, MQR and other claims audits and control reviews, and manage reporting and escalations to ensure they are closed on time by accountable managers and that lessons learned are shared. Communicate quality trends and findings to Claims stakeholders regularly, including via a quarterly dashboard, and identify opportunities to increase the use of data and analytics to enhance and supplement file review programs in order to more efficiently identify trends, insights and lessons learned to improve quality. Conduct annual risk-based QA-led review planning, prioritization and scheduling and deliver effective execution of the program annually. Support Claims by designing and delivering claims-specific training and learning in partnership with key stakeholders, targeting those areas that align to our strategic goals, improve our technical, operational and claims management capabilities and achievement of regulatory compliance. Assist in assessing the potential impact of key change initiatives and claims strategic projects to our governance and controls to ensure there are not unintended consequences and mitigate risk. Maintain AXA XLs Global Claims Handling Principles, including ensuring there is a well governed and regular control and change process to ensure they remain current and relevant. Periodically review and test adherence to these during QA reviews, activities, benchmarks and other audit activity. Maintain an effective internal control framework, including an annual risk assessment of operational risks facing the company related to Claims and ensuring we have effective controls in place to mitigate them. Provide governance support for the operation of our internal controls, facilitating quarterly and annual attestation processes and providing expertise and training support for use of the SCALA tool. Maintain relationships with Internal Audit ("IA)" and manage all activities involving IA (including providing support when QA and other claims functions are being audited, managing IA action points, facilitating the process of completing action points within target deadlines to mitigate risk of action points becoming overdue). Provide Global Claims support for key regulatory and compliance imperatives including but not limited to establishment and execution of an effective Anti-Fraud strategy, governance and support for Data Privacy (inc. GDPR and regional equivalents) processes & compliance requirements, Financial Crime & Sanctions processes and compliance requirements, and Information Security processes and compliance requirements. In collaboration with Risk, Compliance and the Regional Claims teams and other stakeholders, monitor key regulatory and compliance developments or emerging issues to support establishment of appropriate controls and practices to comply and mitigate risk. Establishment and delivery of QA projects and thematic activities to enhance claims handling, compliance and governance. You will report to Head of Global Claims Operations. We're looking for someone who has these abilities and skills: Ability to effectively lead a global and diverse team, including providing indirect leadership and direction to a shared services team. Exceptional communication skills with ability to clearly and concisely convey complex and potentially sensitive messages to wide variety of audiences, including senior leadership. Ability to execute a complex set of deliverables across multiple geographies and regulatory environments. Continuous improvement / future-focused mindset with a passion for quality. Analytical and problem-solving skills including the ability to use data and other information to identify and assess trends and issues and develop and implement solutions. Experience in implementing change and ability to influence others in a complex, matrixed organization. Collaboration skills and relationship management. Substantial experience in a global insurance environment, ideally with Claims, Compliance, Audit and/or Risk Management and Controls experience Bachelor's Degree preferred FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. At AXA XL we are happy to talk flexible working. We are committed to building a diverse and inclusive workforce and consider flexible ways of working for every role. Talk to us about how we can make flexibility work for you. At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world's most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy - Our Impact. Our Future. - aligns key issues that are pertinent to our business - climate, water and financial resilience - and contributes to AXA Group's purpose to "Act for human progress by protecting what matters.". Climate: We're reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world. Water: We're developing water resilience where it is - and will be - needed most. Financial resilience: We're helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes. Hearts in Action:We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our "Hearts in Action" programs. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible . click apply for full job details
Dec 18, 2022
Full time
Job Description - Global Head of Claims Quality Assurance, Governance & Risk () Global Head of Claims Quality Assurance, Governance & Risk ( Job Number: ) London The Global Head of Claims Quality Assurance (QA), Governance & Risk ("QAGR") is responsible for creating, maintaining and delivering the requirements of the Claims QA Framework, which includes the successful delivery of Claims Quality Reviews; Claims Quality Enhancement; Claims Governance, Risk & Controls; Claims Regulatory, Compliance & Anti-Fraud and Claims Training & Education. This role is accountable for maintaining a strong culture of quality and effective governance within the Global Claims function. This includes managing and improving the framework that sets Global Claims standards and guidelines, communicating clear expectations of accountability at all levels of claims and fostering a culture of effective risk management, compliance, and continuous improvement within Claims. The Head of QAGR will work closely with members of the Claims Leadership team, Claims Regional Teams/BUs and other stakeholders, such as AXA Group, AXA XL Risk and Internal Audit, to ensure their needs are met and the opportunities identified for the Claims organization are identified and remediated. DISCOVER your opportunity What will your essential responsibilities include? Key Areas of Focus: Manage and deliver improvements to a strong Claims Quality Assurance program, which identifies and shares best practice and quality improvement opportunities that can be leveraged across the Global Claims organisation. Maintain and deliver improvements to an effective internal controls program, which identifies and mitigates operational risk within the Claims function, ensures the appropriate key controls are in place and operating effectively, and facilitates adherence to the Claims Authority framework. Establish and manage governance and a culture of compliance around key regulatory and compliance topics with global impact, including but not limited to, data privacy and fraud and provide necessary training and education support to the Global and Regional Claims teams. Maintain the Global Claims Handling Principles, which set standards for and ensure alignment in claims handling across the Global and Regional Claims teams, ensuring they remain relevant and current based on the changes to expected practices and behaviors and any continuous improvement initiatives. Major Responsibilities Set and drive strategic and operational priorities for the function in alignment the overall Global Claims strategy and working closely with Claims leadership and other key stakeholders. Lead and inspire high performing teams and attract, develop and retain key talent in alignment with our diversity and inclusion objectives. Maintenance and delivery of the QA-led Claims File Review and Manager Quality Review ("MQR") programs including calibration processes, documentation, training, management of the QA IT system and reporting. Maintain central oversight of actions and issues arising from QA-led, MQR and other claims audits and control reviews, and manage reporting and escalations to ensure they are closed on time by accountable managers and that lessons learned are shared. Communicate quality trends and findings to Claims stakeholders regularly, including via a quarterly dashboard, and identify opportunities to increase the use of data and analytics to enhance and supplement file review programs in order to more efficiently identify trends, insights and lessons learned to improve quality. Conduct annual risk-based QA-led review planning, prioritization and scheduling and deliver effective execution of the program annually. Support Claims by designing and delivering claims-specific training and learning in partnership with key stakeholders, targeting those areas that align to our strategic goals, improve our technical, operational and claims management capabilities and achievement of regulatory compliance. Assist in assessing the potential impact of key change initiatives and claims strategic projects to our governance and controls to ensure there are not unintended consequences and mitigate risk. Maintain AXA XLs Global Claims Handling Principles, including ensuring there is a well governed and regular control and change process to ensure they remain current and relevant. Periodically review and test adherence to these during QA reviews, activities, benchmarks and other audit activity. Maintain an effective internal control framework, including an annual risk assessment of operational risks facing the company related to Claims and ensuring we have effective controls in place to mitigate them. Provide governance support for the operation of our internal controls, facilitating quarterly and annual attestation processes and providing expertise and training support for use of the SCALA tool. Maintain relationships with Internal Audit ("IA)" and manage all activities involving IA (including providing support when QA and other claims functions are being audited, managing IA action points, facilitating the process of completing action points within target deadlines to mitigate risk of action points becoming overdue). Provide Global Claims support for key regulatory and compliance imperatives including but not limited to establishment and execution of an effective Anti-Fraud strategy, governance and support for Data Privacy (inc. GDPR and regional equivalents) processes & compliance requirements, Financial Crime & Sanctions processes and compliance requirements, and Information Security processes and compliance requirements. In collaboration with Risk, Compliance and the Regional Claims teams and other stakeholders, monitor key regulatory and compliance developments or emerging issues to support establishment of appropriate controls and practices to comply and mitigate risk. Establishment and delivery of QA projects and thematic activities to enhance claims handling, compliance and governance. You will report to Head of Global Claims Operations. We're looking for someone who has these abilities and skills: Ability to effectively lead a global and diverse team, including providing indirect leadership and direction to a shared services team. Exceptional communication skills with ability to clearly and concisely convey complex and potentially sensitive messages to wide variety of audiences, including senior leadership. Ability to execute a complex set of deliverables across multiple geographies and regulatory environments. Continuous improvement / future-focused mindset with a passion for quality. Analytical and problem-solving skills including the ability to use data and other information to identify and assess trends and issues and develop and implement solutions. Experience in implementing change and ability to influence others in a complex, matrixed organization. Collaboration skills and relationship management. Substantial experience in a global insurance environment, ideally with Claims, Compliance, Audit and/or Risk Management and Controls experience Bachelor's Degree preferred FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. At AXA XL we are happy to talk flexible working. We are committed to building a diverse and inclusive workforce and consider flexible ways of working for every role. Talk to us about how we can make flexibility work for you. At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world's most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy - Our Impact. Our Future. - aligns key issues that are pertinent to our business - climate, water and financial resilience - and contributes to AXA Group's purpose to "Act for human progress by protecting what matters.". Climate: We're reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world. Water: We're developing water resilience where it is - and will be - needed most. Financial resilience: We're helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes. Hearts in Action:We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our "Hearts in Action" programs. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible . click apply for full job details
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the role: The primary function of the Head of CASS is to oversee the firms' reconciliation processes (custody assets & client money) and provide overarching support for the firms' compliance with CASS by ensuring other CASS related activities / responsibilities are being appropriately managed. What you will be doing: Supporting the firm's compliance with the relevant CASS rules in the FCA handbook, including but not limited to: Ensure compliant custody asset and client money reconciliations. Ensure break management processes and escalations are in line with the firms' risk appetite. Regular communication with all operational departments with the monitoring and tracking of client and market open item positions. CASS breach management from initial discovery and review through to closure and ensuring delivery of remediation activity. Oversee the due diligence process for all counterparties within the CASS footprint. Maintenance of the CASS resolution pack, work with other operational areas to ensure accuracy and completeness at all times. CASS Committee - support the production of the papers for the monthly governance meeting ensuring duties can be discharged appropriately given the quality and informative nature of the CASS papers. Production of the firms CMAR on a monthly basis ensuring accuracy, completeness and validity of all information provided. Ensure timely update to all CASS policies with the appropriate approvals documented. Oversee the updates and accuracy of the CASS mapping framework ensuring that all controls are appropriately captured and documented. Keep up to date with industry changes from a CASS compliance perspective. Management of the annual CASS audit ensuring the timely provision of information to the audit team and support of management responses to auditor / firm identified breaches within the audit opinion. Support the business with closure of any control deficiencies identified by internal / external audit teams. Management of the annual audit assurance work. Ensure all CASS processes are mapped and documented accordingly, creation and maintenance of CASS 'footprint' documentation. Input into projects ensuring CASS compliance is considered at each stage and provide challenge on existing processes to ensure these are being carried out compliantly. Support CASS training where necessary across the business. Maintain the first line of compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance Treat clients fairly at all times Maintain the first line of defence by operating risk controls assigned to the teams under your leadership. Use the training and competence scheme to maintain the appropriate knowledge, skills and expertise to carry out the role competently Adhere to company policies and procedures are all time including but not limited to; Code of Code, Information security, human resource policies and compliance policies and procedures Enhance financial controls and drive process improvements where necessary. Oversee the daily review of all Figaro Balance Sheet balances and ensure that they are in line, investigate and report variances to relevant teams to solve including: Reconciling suspense accounts and providing audit trail; Production of Management Information on open items/issues Ensure data for department Month End reporting is collated and completed in a timely manner to agreed service levels Act as an escalation point of contact for team members / managers in relation to complex queries and be the SME for CASS related queries. Selects, trains, develops and leads an effective team building a world class CASS operation. What you bring: Educated to at least Degree Level or equivalent in a financial, numerical, business or technical discipline. Experience of the different functions within the operational areas within a Wealth Management firm and their interdependencies. Significant experience of working in a CASS team with a detailed understanding of the CASS rules and their practical application. Detailed knowledge of reconciliations and exceptions management. Good understanding of the life cycle of a trade & of industry rules and regulations. Experience of Microsoft Office or similar applications. A thorough understanding of other operational areas procedures and processes. Excellent verbal and written communication skills to technical and non-technical audiences. Excellent problem solving, team and time management skills managing multiple deadlines for self and others. Works under minimal supervision on complex projects What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - FIS is your final career step! A competitive salary and company benefits. The chance to work on some of the most challenging, relevant issues in financial services & technology. A work environment built on collaboration, flexibility and respect.
Dec 18, 2022
Full time
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the role: The primary function of the Head of CASS is to oversee the firms' reconciliation processes (custody assets & client money) and provide overarching support for the firms' compliance with CASS by ensuring other CASS related activities / responsibilities are being appropriately managed. What you will be doing: Supporting the firm's compliance with the relevant CASS rules in the FCA handbook, including but not limited to: Ensure compliant custody asset and client money reconciliations. Ensure break management processes and escalations are in line with the firms' risk appetite. Regular communication with all operational departments with the monitoring and tracking of client and market open item positions. CASS breach management from initial discovery and review through to closure and ensuring delivery of remediation activity. Oversee the due diligence process for all counterparties within the CASS footprint. Maintenance of the CASS resolution pack, work with other operational areas to ensure accuracy and completeness at all times. CASS Committee - support the production of the papers for the monthly governance meeting ensuring duties can be discharged appropriately given the quality and informative nature of the CASS papers. Production of the firms CMAR on a monthly basis ensuring accuracy, completeness and validity of all information provided. Ensure timely update to all CASS policies with the appropriate approvals documented. Oversee the updates and accuracy of the CASS mapping framework ensuring that all controls are appropriately captured and documented. Keep up to date with industry changes from a CASS compliance perspective. Management of the annual CASS audit ensuring the timely provision of information to the audit team and support of management responses to auditor / firm identified breaches within the audit opinion. Support the business with closure of any control deficiencies identified by internal / external audit teams. Management of the annual audit assurance work. Ensure all CASS processes are mapped and documented accordingly, creation and maintenance of CASS 'footprint' documentation. Input into projects ensuring CASS compliance is considered at each stage and provide challenge on existing processes to ensure these are being carried out compliantly. Support CASS training where necessary across the business. Maintain the first line of compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance Treat clients fairly at all times Maintain the first line of defence by operating risk controls assigned to the teams under your leadership. Use the training and competence scheme to maintain the appropriate knowledge, skills and expertise to carry out the role competently Adhere to company policies and procedures are all time including but not limited to; Code of Code, Information security, human resource policies and compliance policies and procedures Enhance financial controls and drive process improvements where necessary. Oversee the daily review of all Figaro Balance Sheet balances and ensure that they are in line, investigate and report variances to relevant teams to solve including: Reconciling suspense accounts and providing audit trail; Production of Management Information on open items/issues Ensure data for department Month End reporting is collated and completed in a timely manner to agreed service levels Act as an escalation point of contact for team members / managers in relation to complex queries and be the SME for CASS related queries. Selects, trains, develops and leads an effective team building a world class CASS operation. What you bring: Educated to at least Degree Level or equivalent in a financial, numerical, business or technical discipline. Experience of the different functions within the operational areas within a Wealth Management firm and their interdependencies. Significant experience of working in a CASS team with a detailed understanding of the CASS rules and their practical application. Detailed knowledge of reconciliations and exceptions management. Good understanding of the life cycle of a trade & of industry rules and regulations. Experience of Microsoft Office or similar applications. A thorough understanding of other operational areas procedures and processes. Excellent verbal and written communication skills to technical and non-technical audiences. Excellent problem solving, team and time management skills managing multiple deadlines for self and others. Works under minimal supervision on complex projects What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A broad range of professional education and personal development possibilities - FIS is your final career step! A competitive salary and company benefits. The chance to work on some of the most challenging, relevant issues in financial services & technology. A work environment built on collaboration, flexibility and respect.
JOB DESCRIPTION About the role: We have a fantastic opportunity for an experienced Risk Analyst to join our new Enterprise Risk Management team. As a team we are responsible for facilitating risk methodology, agreeing remediation plans and agreeing appropriate risk responses with the business. This is a brilliant opportunity for someone who has great analytical skills who has had experience working within a risk and controls environment. This would be suitable for someone who is looking to develop their career within a growing business and with a well known brand! You'll also be the kind of person who enjoys getting stuck into complex problems and working on cross functional areas. This role is based at our Head Office in Leicestershire with hybrid working. You will: Risk Management Support the maintenance of the Risk Management Policies and Standards Support the maintenance of the Risk framework and methodology Support the maintenance of all business-facing Risk, Issue and Control Management process documentation Support the business with the development and maintenance of operational risk registers Manage the operational aspects of the Integrated Risk Management technology, inclusive of the Risk, Issue and Controls modules Act as a point of contact for all Compliance Issues identified by the 1st Line or the Compliance team Support the Internal Audit and the Compliance Monitoring and Assurance team to ensure reviews are informed with the latest risk information Business Continuity & Operational Resilience Support the maintenance of Business Continuity and Operational Resilience Policies and Standards Support the maintenance of the Business Continuity and Operational Resilience framework and supporting risk management methods Support the Business Continuity Planning and Operational Resilience processes so that Next is well prepared to respond to major incidents Governance and reporting Monitor internal sources for potential emerging risks and risk events Lead on the provision of all Risk, Issue and Control Management Information for reporting to the Risk Steering Group (RSG) Support the reporting and communication of risk to the Executive Team and Risk & Compliance Committees. Training and Awareness Supporting the delivery of risk management training at all levels About you: Experience supporting an enterprise risk management framework within an FCA/ICO regulated business Working knowledge of ISO31000, IRAM2 or equivalent risk management methodology Competent in the use of technology and risk software service offerings Ability to work in a fast-paced and dynamic environment Collaborative approach with stakeholder management skills Good written and oral communication skills Self-motivated with the ability to plan and prioritise workloads Good analytical, reasoning and problem-solving skills Ability to constructively challenge and question The highest levels of professional integrity, ethics and judgement ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Subsidised restaurant, coffee shop and juice bar Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by calling us on and leave a voicemail.
Dec 18, 2022
Full time
JOB DESCRIPTION About the role: We have a fantastic opportunity for an experienced Risk Analyst to join our new Enterprise Risk Management team. As a team we are responsible for facilitating risk methodology, agreeing remediation plans and agreeing appropriate risk responses with the business. This is a brilliant opportunity for someone who has great analytical skills who has had experience working within a risk and controls environment. This would be suitable for someone who is looking to develop their career within a growing business and with a well known brand! You'll also be the kind of person who enjoys getting stuck into complex problems and working on cross functional areas. This role is based at our Head Office in Leicestershire with hybrid working. You will: Risk Management Support the maintenance of the Risk Management Policies and Standards Support the maintenance of the Risk framework and methodology Support the maintenance of all business-facing Risk, Issue and Control Management process documentation Support the business with the development and maintenance of operational risk registers Manage the operational aspects of the Integrated Risk Management technology, inclusive of the Risk, Issue and Controls modules Act as a point of contact for all Compliance Issues identified by the 1st Line or the Compliance team Support the Internal Audit and the Compliance Monitoring and Assurance team to ensure reviews are informed with the latest risk information Business Continuity & Operational Resilience Support the maintenance of Business Continuity and Operational Resilience Policies and Standards Support the maintenance of the Business Continuity and Operational Resilience framework and supporting risk management methods Support the Business Continuity Planning and Operational Resilience processes so that Next is well prepared to respond to major incidents Governance and reporting Monitor internal sources for potential emerging risks and risk events Lead on the provision of all Risk, Issue and Control Management Information for reporting to the Risk Steering Group (RSG) Support the reporting and communication of risk to the Executive Team and Risk & Compliance Committees. Training and Awareness Supporting the delivery of risk management training at all levels About you: Experience supporting an enterprise risk management framework within an FCA/ICO regulated business Working knowledge of ISO31000, IRAM2 or equivalent risk management methodology Competent in the use of technology and risk software service offerings Ability to work in a fast-paced and dynamic environment Collaborative approach with stakeholder management skills Good written and oral communication skills Self-motivated with the ability to plan and prioritise workloads Good analytical, reasoning and problem-solving skills Ability to constructively challenge and question The highest levels of professional integrity, ethics and judgement ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Subsidised restaurant, coffee shop and juice bar Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by calling us on and leave a voicemail.
JOB DESCRIPTION About the role: We have a fantastic opportunity for an experienced Risk Analyst to join our new Enterprise Risk Management team. As a team we are responsible for facilitating risk methodology, agreeing remediation plans and agreeing appropriate risk responses with the business. This is a brilliant opportunity for someone who has great analytical skills who has had experience working within a risk and controls environment. This would be suitable for someone who is looking to develop their career within a growing business and with a well known brand! You'll also be the kind of person who enjoys getting stuck into complex problems and working on cross functional areas. This role is based at our Head Office in Leicestershire with hybrid working. You will: Risk Management Support the maintenance of the Risk Management Policies and Standards Support the maintenance of the Risk framework and methodology Support the maintenance of all business-facing Risk, Issue and Control Management process documentation Support the business with the development and maintenance of operational risk registers Manage the operational aspects of the Integrated Risk Management technology, inclusive of the Risk, Issue and Controls modules Act as a point of contact for all Compliance Issues identified by the 1st Line or the Compliance team Support the Internal Audit and the Compliance Monitoring and Assurance team to ensure reviews are informed with the latest risk information Business Continuity & Operational Resilience Support the maintenance of Business Continuity and Operational Resilience Policies and Standards Support the maintenance of the Business Continuity and Operational Resilience framework and supporting risk management methods Support the Business Continuity Planning and Operational Resilience processes so that Next is well prepared to respond to major incidents Governance and reporting Monitor internal sources for potential emerging risks and risk events Lead on the provision of all Risk, Issue and Control Management Information for reporting to the Risk Steering Group (RSG) Support the reporting and communication of risk to the Executive Team and Risk & Compliance Committees. Training and Awareness Supporting the delivery of risk management training at all levels About you: Experience supporting an enterprise risk management framework within an FCA/ICO regulated business Working knowledge of ISO31000, IRAM2 or equivalent risk management methodology Competent in the use of technology and risk software service offerings Ability to work in a fast-paced and dynamic environment Collaborative approach with stakeholder management skills Good written and oral communication skills Self-motivated with the ability to plan and prioritise workloads Good analytical, reasoning and problem-solving skills Ability to constructively challenge and question The highest levels of professional integrity, ethics and judgement ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Subsidised restaurant, coffee shop and juice bar Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by calling us on and leave a voicemail.
Dec 18, 2022
Full time
JOB DESCRIPTION About the role: We have a fantastic opportunity for an experienced Risk Analyst to join our new Enterprise Risk Management team. As a team we are responsible for facilitating risk methodology, agreeing remediation plans and agreeing appropriate risk responses with the business. This is a brilliant opportunity for someone who has great analytical skills who has had experience working within a risk and controls environment. This would be suitable for someone who is looking to develop their career within a growing business and with a well known brand! You'll also be the kind of person who enjoys getting stuck into complex problems and working on cross functional areas. This role is based at our Head Office in Leicestershire with hybrid working. You will: Risk Management Support the maintenance of the Risk Management Policies and Standards Support the maintenance of the Risk framework and methodology Support the maintenance of all business-facing Risk, Issue and Control Management process documentation Support the business with the development and maintenance of operational risk registers Manage the operational aspects of the Integrated Risk Management technology, inclusive of the Risk, Issue and Controls modules Act as a point of contact for all Compliance Issues identified by the 1st Line or the Compliance team Support the Internal Audit and the Compliance Monitoring and Assurance team to ensure reviews are informed with the latest risk information Business Continuity & Operational Resilience Support the maintenance of Business Continuity and Operational Resilience Policies and Standards Support the maintenance of the Business Continuity and Operational Resilience framework and supporting risk management methods Support the Business Continuity Planning and Operational Resilience processes so that Next is well prepared to respond to major incidents Governance and reporting Monitor internal sources for potential emerging risks and risk events Lead on the provision of all Risk, Issue and Control Management Information for reporting to the Risk Steering Group (RSG) Support the reporting and communication of risk to the Executive Team and Risk & Compliance Committees. Training and Awareness Supporting the delivery of risk management training at all levels About you: Experience supporting an enterprise risk management framework within an FCA/ICO regulated business Working knowledge of ISO31000, IRAM2 or equivalent risk management methodology Competent in the use of technology and risk software service offerings Ability to work in a fast-paced and dynamic environment Collaborative approach with stakeholder management skills Good written and oral communication skills Self-motivated with the ability to plan and prioritise workloads Good analytical, reasoning and problem-solving skills Ability to constructively challenge and question The highest levels of professional integrity, ethics and judgement ABOUT US You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! ABOUT SOME OF OUR BENEFITS 25% off a huge selection of Next, Lipsy & Victoria's Secret products Company performance based bonus Sharesave scheme On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Subsidised restaurant, coffee shop and juice bar Access a 24/7 digital GP and other free health and wellbeing services Free on-site parking Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by calling us on and leave a voicemail.