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DWP
Senior Infrastructure Engineer
DWP
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members and consumers alike to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems this must include agent deployment by Infrastructure as Code techniques. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Proven significant experience of designing, implementing and managing a hybrid On Premise and Public Cloud agent based collection architecture including agent rollout to multiple technologies including knowledge of Infrastructure as Code deployment techniques to the Departments platforms. You and your role You'll lead the design, deployment and improvement of enterprise monitoring and asset management solutions across hybrid environments, working with Windows, Linux, cloud platforms, containers, AKS and EKS. You'll be a technical leader, driving engineering best practice, supporting cloud-hosted infrastructure through Infrastructure as Code, and ensuring our platforms remain secure, resilient and high performing. Working closely with engineers, service owners and stakeholders, you'll help shape modern infrastructure services, solve complex technical challenges and act as the senior escalation point for live incidents. You'll also play a key role in mentoring engineers, growing capability across the team and contributing to a culture of continuous improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 73,205 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Aug 05, 2026
Full time
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members and consumers alike to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems this must include agent deployment by Infrastructure as Code techniques. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Proven significant experience of designing, implementing and managing a hybrid On Premise and Public Cloud agent based collection architecture including agent rollout to multiple technologies including knowledge of Infrastructure as Code deployment techniques to the Departments platforms. You and your role You'll lead the design, deployment and improvement of enterprise monitoring and asset management solutions across hybrid environments, working with Windows, Linux, cloud platforms, containers, AKS and EKS. You'll be a technical leader, driving engineering best practice, supporting cloud-hosted infrastructure through Infrastructure as Code, and ensuring our platforms remain secure, resilient and high performing. Working closely with engineers, service owners and stakeholders, you'll help shape modern infrastructure services, solve complex technical challenges and act as the senior escalation point for live incidents. You'll also play a key role in mentoring engineers, growing capability across the team and contributing to a culture of continuous improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 73,205 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
DWP
Senior Infrastructure Engineer
DWP Blackpool, Lancashire
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members and consumers alike to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems this must include agent deployment by Infrastructure as Code techniques. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Proven significant experience of designing, implementing and managing a hybrid On Premise and Public Cloud agent based collection architecture including agent rollout to multiple technologies including knowledge of Infrastructure as Code deployment techniques to the Departments platforms. You and your role You'll lead the design, deployment and improvement of enterprise monitoring and asset management solutions across hybrid environments, working with Windows, Linux, cloud platforms, containers, AKS and EKS. You'll be a technical leader, driving engineering best practice, supporting cloud-hosted infrastructure through Infrastructure as Code, and ensuring our platforms remain secure, resilient and high performing. Working closely with engineers, service owners and stakeholders, you'll help shape modern infrastructure services, solve complex technical challenges and act as the senior escalation point for live incidents. You'll also play a key role in mentoring engineers, growing capability across the team and contributing to a culture of continuous improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 73,205 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Aug 05, 2026
Full time
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members and consumers alike to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems this must include agent deployment by Infrastructure as Code techniques. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Proven significant experience of designing, implementing and managing a hybrid On Premise and Public Cloud agent based collection architecture including agent rollout to multiple technologies including knowledge of Infrastructure as Code deployment techniques to the Departments platforms. You and your role You'll lead the design, deployment and improvement of enterprise monitoring and asset management solutions across hybrid environments, working with Windows, Linux, cloud platforms, containers, AKS and EKS. You'll be a technical leader, driving engineering best practice, supporting cloud-hosted infrastructure through Infrastructure as Code, and ensuring our platforms remain secure, resilient and high performing. Working closely with engineers, service owners and stakeholders, you'll help shape modern infrastructure services, solve complex technical challenges and act as the senior escalation point for live incidents. You'll also play a key role in mentoring engineers, growing capability across the team and contributing to a culture of continuous improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 73,205 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
DWP
Senior Infrastructure Engineer
DWP City, Newcastle Upon Tyne
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members and consumers alike to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems this must include agent deployment by Infrastructure as Code techniques. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Proven significant experience of designing, implementing and managing a hybrid On Premise and Public Cloud agent based collection architecture including agent rollout to multiple technologies including knowledge of Infrastructure as Code deployment techniques to the Departments platforms. You and your role You'll lead the design, deployment and improvement of enterprise monitoring and asset management solutions across hybrid environments, working with Windows, Linux, cloud platforms, containers, AKS and EKS. You'll be a technical leader, driving engineering best practice, supporting cloud-hosted infrastructure through Infrastructure as Code, and ensuring our platforms remain secure, resilient and high performing. Working closely with engineers, service owners and stakeholders, you'll help shape modern infrastructure services, solve complex technical challenges and act as the senior escalation point for live incidents. You'll also play a key role in mentoring engineers, growing capability across the team and contributing to a culture of continuous improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 73,205 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Aug 05, 2026
Full time
Senior Infrastructure Engineer Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members and consumers alike to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems this must include agent deployment by Infrastructure as Code techniques. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Proven significant experience of designing, implementing and managing a hybrid On Premise and Public Cloud agent based collection architecture including agent rollout to multiple technologies including knowledge of Infrastructure as Code deployment techniques to the Departments platforms. You and your role You'll lead the design, deployment and improvement of enterprise monitoring and asset management solutions across hybrid environments, working with Windows, Linux, cloud platforms, containers, AKS and EKS. You'll be a technical leader, driving engineering best practice, supporting cloud-hosted infrastructure through Infrastructure as Code, and ensuring our platforms remain secure, resilient and high performing. Working closely with engineers, service owners and stakeholders, you'll help shape modern infrastructure services, solve complex technical challenges and act as the senior escalation point for live incidents. You'll also play a key role in mentoring engineers, growing capability across the team and contributing to a culture of continuous improvement. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 73,205 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Heathrow Airport
Salesforce Lead Architect
Heathrow Airport
With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year. Join us, and you'll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you'd expect to see in a city - and more. Tech at Heathrow isn't typical - the scale and non-stop nature of our airport make it truly unique. Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive, in an increasingly digital marketplace, as well as keeping Heathrow safe and secure. Every day will test your skills and give you the opportunity to make your mark. We're constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses. It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a kind careers you won't find anywhere else. Job Description As Salesforce Architect, you will be responsible for defining, communicating implementing Heathrow IT architectures and roadmaps, to drive IT strategy and goals in support of business priorities for the Salesforce platform. You will provide governance, expertise and leadership within HAL IT Teams, the wider 3rd party stakeholders and support partner network for their domain or the wider enterprise. Act as the technical authority for a complex, multi-cloud Salesforce landscape. This role will provide architectural leadership across CRM, Data & AI, and Digital Commerce capabilities, with a particular focus on enterprise integration, security, platform governance, and technical quality. Principal Accountabilities Effectively communicate IT architectures and roadmaps, translating complex technical architectures and strategies into understandable and actionable items for the various stakeholders. Provide governance and oversight, maintaining the integrity and coherence of IT initiatives across Heathrow Airport Limited (HAL) IT teams. Own and govern the Salesforce architecture, aligning platform strategy with business goals, setting technical standards, and supporting delivery teams with architectural guidance and complex problem-solving. Design and govern integration solutions, defining standards for architecture, security, resiliency and observability while aligning patterns, tooling and shared services across platforms and teams. Provide deep technical leadership across Apex, LWC, data, security, performance and DevOps, assuring solution quality, challenging designs and driving continuous improvement through architectural best practices and technical debt reduction. Qualifications, Skills and Experience Proven Salesforce Architect with experience delivering large-scale enterprise programmes and multi-cloud solutions aligned to business objectives. Deep expertise across Salesforce Core (Sales Cloud and Service Cloud), including contact centre and customer service architectures. Strong enterprise integration experience, designing and governing complex system interfaces, integration patterns and cross-platform solutions. Hands-on knowledge of Salesforce platform architecture, including data modelling, security, performance optimisation, Apex, LWC, Flows and configuration best practices. Experienced in DevOps, CI/CD and SDLC governance, with strong stakeholder management, communication and the ability to drive pragmatic architectural decisions. Desirable : Experience designing end-to-end order lifecycle solutions using Salesforce Order Management and commerce-to-service architectures. Knowledge of Salesforce Data Cloud, Agentforce and AI-driven customer engagement solutions. Experience with Commerce Cloud and omnichannel customer journey architecture across B2B, B2C and D2C environments. Experience with Marketing Cloud architecture, customer data flows, segmentation and campaign integration. Salesforce Architect certifications, ideally CTA (or actively working towards CTA), with a track record of platform modernisation and technical debt reduction. About us There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow. Sustainable Travel to work Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. Equal Opportunities As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. Closing date: 4th August :55pm 04/08/2026, 23:55
Aug 05, 2026
Full time
With 80 million passengers passing through our airport each year, it takes hundreds of systems, platforms and networks to keep our airport running smoothly, 24 hours a day, 365 days a year. Join us, and you'll thrive on the buzz of providing the technology, data, cyber and digital capabilities that run all the services you'd expect to see in a city - and more. Tech at Heathrow isn't typical - the scale and non-stop nature of our airport make it truly unique. Our Data, Digital and Technology team are leading the way in innovations that will make our airport more efficient, resilient and competitive, in an increasingly digital marketplace, as well as keeping Heathrow safe and secure. Every day will test your skills and give you the opportunity to make your mark. We're constantly looking for new ways to help Heathrow transform and grow, responding to the changing needs of passengers, colleagues and partner businesses. It means the chance to work on a huge variety of inspiring projects and to develop in lots of exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a kind careers you won't find anywhere else. Job Description As Salesforce Architect, you will be responsible for defining, communicating implementing Heathrow IT architectures and roadmaps, to drive IT strategy and goals in support of business priorities for the Salesforce platform. You will provide governance, expertise and leadership within HAL IT Teams, the wider 3rd party stakeholders and support partner network for their domain or the wider enterprise. Act as the technical authority for a complex, multi-cloud Salesforce landscape. This role will provide architectural leadership across CRM, Data & AI, and Digital Commerce capabilities, with a particular focus on enterprise integration, security, platform governance, and technical quality. Principal Accountabilities Effectively communicate IT architectures and roadmaps, translating complex technical architectures and strategies into understandable and actionable items for the various stakeholders. Provide governance and oversight, maintaining the integrity and coherence of IT initiatives across Heathrow Airport Limited (HAL) IT teams. Own and govern the Salesforce architecture, aligning platform strategy with business goals, setting technical standards, and supporting delivery teams with architectural guidance and complex problem-solving. Design and govern integration solutions, defining standards for architecture, security, resiliency and observability while aligning patterns, tooling and shared services across platforms and teams. Provide deep technical leadership across Apex, LWC, data, security, performance and DevOps, assuring solution quality, challenging designs and driving continuous improvement through architectural best practices and technical debt reduction. Qualifications, Skills and Experience Proven Salesforce Architect with experience delivering large-scale enterprise programmes and multi-cloud solutions aligned to business objectives. Deep expertise across Salesforce Core (Sales Cloud and Service Cloud), including contact centre and customer service architectures. Strong enterprise integration experience, designing and governing complex system interfaces, integration patterns and cross-platform solutions. Hands-on knowledge of Salesforce platform architecture, including data modelling, security, performance optimisation, Apex, LWC, Flows and configuration best practices. Experienced in DevOps, CI/CD and SDLC governance, with strong stakeholder management, communication and the ability to drive pragmatic architectural decisions. Desirable : Experience designing end-to-end order lifecycle solutions using Salesforce Order Management and commerce-to-service architectures. Knowledge of Salesforce Data Cloud, Agentforce and AI-driven customer engagement solutions. Experience with Commerce Cloud and omnichannel customer journey architecture across B2B, B2C and D2C environments. Experience with Marketing Cloud architecture, customer data flows, segmentation and campaign integration. Salesforce Architect certifications, ideally CTA (or actively working towards CTA), with a track record of platform modernisation and technical debt reduction. About us There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow. Our rewards We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions. Working Location Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow. Sustainable Travel to work Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access. Equal Opportunities As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality. Closing date: 4th August :55pm 04/08/2026, 23:55
ASL Personnel
Key Account Export Operator
ASL Personnel Hounslow, London
Are you looking to use your Export expertise to move into a new challenging role? We have a role available for a Key account Operator with a well established and growing Freight Forwarder. They are able to offer excellent benefits including 25 days holiday and hybrid working. Role will involve ensuring the seamless execution of export and cross trade shipments for a key client, focusing on delivering exceptional customer service, maintaining regulatory compliance and ensuring that agreed service levels and customer expectations are met. Act as the primary day-to-day operational contact for the assigned global customer. Prepare and validate export documentation, including Air Waybills, commercial invoices, packing lists and export customs declarations. Manage bookings with airlines, handling agents, and approved logistics partners. Build and maintain strong working relationships with client stakeholders. Provide proactive updates on shipment status, delays, and resolution plans. Ensure all customer requirements and service level agreements (SLAs) are consistently achieved. Conduct regular service reviews and contribute to continuous improvement initiatives. Quoting and rate card management. Shipment profitability and margin management. Negotiation with overseas offices and suppliers. Essential Skills and Experience - Background in forwarding/logistics. High level customer service. Team player. Robust time management and organisational skills. Confident and articulate communicator. Proficient in using MS Office. CargoWise experience would be an advantage
Aug 05, 2026
Full time
Are you looking to use your Export expertise to move into a new challenging role? We have a role available for a Key account Operator with a well established and growing Freight Forwarder. They are able to offer excellent benefits including 25 days holiday and hybrid working. Role will involve ensuring the seamless execution of export and cross trade shipments for a key client, focusing on delivering exceptional customer service, maintaining regulatory compliance and ensuring that agreed service levels and customer expectations are met. Act as the primary day-to-day operational contact for the assigned global customer. Prepare and validate export documentation, including Air Waybills, commercial invoices, packing lists and export customs declarations. Manage bookings with airlines, handling agents, and approved logistics partners. Build and maintain strong working relationships with client stakeholders. Provide proactive updates on shipment status, delays, and resolution plans. Ensure all customer requirements and service level agreements (SLAs) are consistently achieved. Conduct regular service reviews and contribute to continuous improvement initiatives. Quoting and rate card management. Shipment profitability and margin management. Negotiation with overseas offices and suppliers. Essential Skills and Experience - Background in forwarding/logistics. High level customer service. Team player. Robust time management and organisational skills. Confident and articulate communicator. Proficient in using MS Office. CargoWise experience would be an advantage
Money Expert
Telesales Executive - Broadband
Money Expert Wrexham, Clwyd
Telesales Executive Broadband Sales NO COLD CALLING - Training Provided Location: Chester Salary:£25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month) FT Hours: Monday to Friday - 37.5 hours per week (early finish on Fridays), or alternatively we have a 4 day shift pattern Mon to Wed 09:30 - 19:30 & Thursday 09 00 also 37.5hrs. PT Hours: Minimum of 20hrs, can be flexible with daytime/afternoon or evening shifts About Us: Money Expert is an independent comparison company based in Chester, and we're expanding our team! Were looking for enthusiastic and driven Sales Agents to join our vibrant call centre. Youll be working with warm leads generated by customers researching their broadband and TV options online and requesting call-backs no cold calling involved. Are You A Natural People Person? We Want You for Our Telesales Team! If youre the type of person whos always chatting with people, making connections, and building relationships effortlessly we want to hear from YOU! We're looking for individuals who are outgoing, confident, and love talking to others to join our telesales team. What We Offer a Telesales Executive: Competitive base salary with uncapped commission - plus performance based increases Team outings, regular competitions, and spot prizes Referral bonuses 28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service Rapid career progression opportunities (all of our Sales Managers and Trainers have been promoted internally) Continuous support and training Company pension plan Wellness & Wellbeing program for you and your family MEX Rewards Christmas and New Year shutdown Additional personalised benefits On-site parking Key Responsibilities of a Telesales Executive: Contacting potential or existing customers to discuss competitive broadband and TV packages Evaluate customer satisfaction with their current provider and suggest alternatives if needed Consistently meet and exceed set targets and objectives Respond to customer inquiries and address objections Maintain a high standard of customer service Skills & Experience Required For A Telesales Executive: Previous sales experience is preferred this can be face-to-face, over the phone, in-store, or online. As long as you have sold products, we want to hear from you Strong fact-finding and problem-solving abilities Experience in outbound calls, particularly in telesales or call centres desirable but not essential Ability to manage a busy and varied workload effectively Excellent communication skills Track record of success in Telesales or similar roles, with a focus on target achievement Target-driven with a commitment to delivering excellent customer service Comfortable working in a fast-paced, target-oriented environment Ability to build strong relationships with customers and colleagues Motivated and outgoing, with a positive impact on team morale Adherence to GDPR guidelines and maintaining high call quality standards Equal Opportunities: At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status. Ready to Join Us? If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team. JBRP1_UKTJ
Aug 05, 2026
Full time
Telesales Executive Broadband Sales NO COLD CALLING - Training Provided Location: Chester Salary:£25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month) FT Hours: Monday to Friday - 37.5 hours per week (early finish on Fridays), or alternatively we have a 4 day shift pattern Mon to Wed 09:30 - 19:30 & Thursday 09 00 also 37.5hrs. PT Hours: Minimum of 20hrs, can be flexible with daytime/afternoon or evening shifts About Us: Money Expert is an independent comparison company based in Chester, and we're expanding our team! Were looking for enthusiastic and driven Sales Agents to join our vibrant call centre. Youll be working with warm leads generated by customers researching their broadband and TV options online and requesting call-backs no cold calling involved. Are You A Natural People Person? We Want You for Our Telesales Team! If youre the type of person whos always chatting with people, making connections, and building relationships effortlessly we want to hear from YOU! We're looking for individuals who are outgoing, confident, and love talking to others to join our telesales team. What We Offer a Telesales Executive: Competitive base salary with uncapped commission - plus performance based increases Team outings, regular competitions, and spot prizes Referral bonuses 28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service Rapid career progression opportunities (all of our Sales Managers and Trainers have been promoted internally) Continuous support and training Company pension plan Wellness & Wellbeing program for you and your family MEX Rewards Christmas and New Year shutdown Additional personalised benefits On-site parking Key Responsibilities of a Telesales Executive: Contacting potential or existing customers to discuss competitive broadband and TV packages Evaluate customer satisfaction with their current provider and suggest alternatives if needed Consistently meet and exceed set targets and objectives Respond to customer inquiries and address objections Maintain a high standard of customer service Skills & Experience Required For A Telesales Executive: Previous sales experience is preferred this can be face-to-face, over the phone, in-store, or online. As long as you have sold products, we want to hear from you Strong fact-finding and problem-solving abilities Experience in outbound calls, particularly in telesales or call centres desirable but not essential Ability to manage a busy and varied workload effectively Excellent communication skills Track record of success in Telesales or similar roles, with a focus on target achievement Target-driven with a commitment to delivering excellent customer service Comfortable working in a fast-paced, target-oriented environment Ability to build strong relationships with customers and colleagues Motivated and outgoing, with a positive impact on team morale Adherence to GDPR guidelines and maintaining high call quality standards Equal Opportunities: At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status. Ready to Join Us? If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team. JBRP1_UKTJ
Teleperformance
Customer Service Advisor
Teleperformance Newtownabbey, County Antrim
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from Oct 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09 45 Tuesday: 09 45 Wednesday: Off Thursday: 09 45 Friday: 09 45 Saturday: Off Sunday: 09 45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get fromus! Perks at Work Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GPs, Mental Health Support, Financial Advice, Legal Advice Critical Illness up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor Well look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times Youll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them Were looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, youll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. Youll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the banks way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, youll have experience of working in a customer service environment and managing relationships with customers. Youll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence-You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Were also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude DisclaimerPlease be vigilant against job scams. Teleperformance willnevercontact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. DisclaimerPlease note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. JBRP1_UKTJ
Aug 05, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from Oct 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09 45 Tuesday: 09 45 Wednesday: Off Thursday: 09 45 Friday: 09 45 Saturday: Off Sunday: 09 45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get fromus! Perks at Work Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GPs, Mental Health Support, Financial Advice, Legal Advice Critical Illness up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor Well look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times Youll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them Were looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, youll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. Youll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the banks way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, youll have experience of working in a customer service environment and managing relationships with customers. Youll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence-You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Were also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude DisclaimerPlease be vigilant against job scams. Teleperformance willnevercontact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. DisclaimerPlease note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. JBRP1_UKTJ
Freightserve
Export Operator 4 days on 4 days off
Freightserve Hounslow, London
Freightserve recruitment are looking for a Export AOG Operator to work 4 days on 4 days off for a well-established Freight Forwarder. The company is based in the Heathrow area. Daily Duties:- Coordinate AOG shipments (Airfreight). Respond to emails and manage collections and deliveries efficiently. Complete MAWB and HAWB's. Monitor shipments. Processing customs entries. Dealing with large Key Accounts. Liaise with Airlines, Handling Agents and Transporters. Skills Required: Air Export experience Customer Service (highest level) Working hours are 4 days on 4 days off 7am - 7pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Aug 05, 2026
Full time
Freightserve recruitment are looking for a Export AOG Operator to work 4 days on 4 days off for a well-established Freight Forwarder. The company is based in the Heathrow area. Daily Duties:- Coordinate AOG shipments (Airfreight). Respond to emails and manage collections and deliveries efficiently. Complete MAWB and HAWB's. Monitor shipments. Processing customs entries. Dealing with large Key Accounts. Liaise with Airlines, Handling Agents and Transporters. Skills Required: Air Export experience Customer Service (highest level) Working hours are 4 days on 4 days off 7am - 7pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Money Expert
Telesales Executive - Broadband
Money Expert Birkenhead, Merseyside
Telesales Executive Broadband Sales NO COLD CALLING - Training Provided Location: Chester Salary:£25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month) FT Hours: Monday to Friday - 37.5 hours per week (early finish on Fridays), or alternatively we have a 4 day shift pattern Mon to Wed 09:30 - 19:30 & Thursday 09 00 also 37.5hrs. PT Hours: Minimum of 20hrs, can be flexible with daytime/afternoon or evening shifts About Us: Money Expert is an independent comparison company based in Chester, and we're expanding our team! Were looking for enthusiastic and driven Sales Agents to join our vibrant call centre. Youll be working with warm leads generated by customers researching their broadband and TV options online and requesting call-backs no cold calling involved. Are You A Natural People Person? We Want You for Our Telesales Team! If youre the type of person whos always chatting with people, making connections, and building relationships effortlessly we want to hear from YOU! We're looking for individuals who are outgoing, confident, and love talking to others to join our telesales team. What We Offer a Telesales Executive: Competitive base salary with uncapped commission - plus performance based increases Team outings, regular competitions, and spot prizes Referral bonuses 28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service Rapid career progression opportunities (all of our Sales Managers and Trainers have been promoted internally) Continuous support and training Company pension plan Wellness & Wellbeing program for you and your family MEX Rewards Christmas and New Year shutdown Additional personalised benefits On-site parking Key Responsibilities of a Telesales Executive: Contacting potential or existing customers to discuss competitive broadband and TV packages Evaluate customer satisfaction with their current provider and suggest alternatives if needed Consistently meet and exceed set targets and objectives Respond to customer inquiries and address objections Maintain a high standard of customer service Skills & Experience Required For A Telesales Executive: Previous sales experience is preferred this can be face-to-face, over the phone, in-store, or online. As long as you have sold products, we want to hear from you Strong fact-finding and problem-solving abilities Experience in outbound calls, particularly in telesales or call centres desirable but not essential Ability to manage a busy and varied workload effectively Excellent communication skills Track record of success in Telesales or similar roles, with a focus on target achievement Target-driven with a commitment to delivering excellent customer service Comfortable working in a fast-paced, target-oriented environment Ability to build strong relationships with customers and colleagues Motivated and outgoing, with a positive impact on team morale Adherence to GDPR guidelines and maintaining high call quality standards Equal Opportunities: At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status. Ready to Join Us? If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team. JBRP1_UKTJ
Aug 05, 2026
Full time
Telesales Executive Broadband Sales NO COLD CALLING - Training Provided Location: Chester Salary:£25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month) FT Hours: Monday to Friday - 37.5 hours per week (early finish on Fridays), or alternatively we have a 4 day shift pattern Mon to Wed 09:30 - 19:30 & Thursday 09 00 also 37.5hrs. PT Hours: Minimum of 20hrs, can be flexible with daytime/afternoon or evening shifts About Us: Money Expert is an independent comparison company based in Chester, and we're expanding our team! Were looking for enthusiastic and driven Sales Agents to join our vibrant call centre. Youll be working with warm leads generated by customers researching their broadband and TV options online and requesting call-backs no cold calling involved. Are You A Natural People Person? We Want You for Our Telesales Team! If youre the type of person whos always chatting with people, making connections, and building relationships effortlessly we want to hear from YOU! We're looking for individuals who are outgoing, confident, and love talking to others to join our telesales team. What We Offer a Telesales Executive: Competitive base salary with uncapped commission - plus performance based increases Team outings, regular competitions, and spot prizes Referral bonuses 28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service Rapid career progression opportunities (all of our Sales Managers and Trainers have been promoted internally) Continuous support and training Company pension plan Wellness & Wellbeing program for you and your family MEX Rewards Christmas and New Year shutdown Additional personalised benefits On-site parking Key Responsibilities of a Telesales Executive: Contacting potential or existing customers to discuss competitive broadband and TV packages Evaluate customer satisfaction with their current provider and suggest alternatives if needed Consistently meet and exceed set targets and objectives Respond to customer inquiries and address objections Maintain a high standard of customer service Skills & Experience Required For A Telesales Executive: Previous sales experience is preferred this can be face-to-face, over the phone, in-store, or online. As long as you have sold products, we want to hear from you Strong fact-finding and problem-solving abilities Experience in outbound calls, particularly in telesales or call centres desirable but not essential Ability to manage a busy and varied workload effectively Excellent communication skills Track record of success in Telesales or similar roles, with a focus on target achievement Target-driven with a commitment to delivering excellent customer service Comfortable working in a fast-paced, target-oriented environment Ability to build strong relationships with customers and colleagues Motivated and outgoing, with a positive impact on team morale Adherence to GDPR guidelines and maintaining high call quality standards Equal Opportunities: At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status. Ready to Join Us? If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team. JBRP1_UKTJ
Telephone Agent
New Link Consulting LLP Colchester, Essex
New Link Consulting New Link Consulting specializes in delivering exceptional consultancy services to leading financial institutions across the UK, including investment banks, insurers, stock exchanges, central banks, and other finance providers. Our New Link Solutions practice offers our clients best in class remediation and customer support services click apply for full job details
Aug 05, 2026
Full time
New Link Consulting New Link Consulting specializes in delivering exceptional consultancy services to leading financial institutions across the UK, including investment banks, insurers, stock exchanges, central banks, and other finance providers. Our New Link Solutions practice offers our clients best in class remediation and customer support services click apply for full job details
Money Expert
Telesales Executive - Broadband
Money Expert Chester, Cheshire
Telesales Executive Broadband Sales NO COLD CALLING - Training Provided Location: Chester Salary:£25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month) FT Hours: Monday to Friday - 37.5 hours per week (early finish on Fridays), or alternatively we have a 4 day shift pattern Mon to Wed 09:30 - 19:30 & Thursday 09 00 also 37.5hrs. PT Hours: Minimum of 20hrs, can be flexible with daytime/afternoon or evening shifts About Us: Money Expert is an independent comparison company based in Chester, and we're expanding our team! Were looking for enthusiastic and driven Sales Agents to join our vibrant call centre. Youll be working with warm leads generated by customers researching their broadband and TV options online and requesting call-backs no cold calling involved. Are You A Natural People Person? We Want You for Our Telesales Team! If youre the type of person whos always chatting with people, making connections, and building relationships effortlessly we want to hear from YOU! We're looking for individuals who are outgoing, confident, and love talking to others to join our telesales team. What We Offer a Telesales Executive: Competitive base salary with uncapped commission - plus performance based increases Team outings, regular competitions, and spot prizes Referral bonuses 28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service Rapid career progression opportunities (all of our Sales Managers and Trainers have been promoted internally) Continuous support and training Company pension plan Wellness & Wellbeing program for you and your family MEX Rewards Christmas and New Year shutdown Additional personalised benefits On-site parking Key Responsibilities of a Telesales Executive: Contacting potential or existing customers to discuss competitive broadband and TV packages Evaluate customer satisfaction with their current provider and suggest alternatives if needed Consistently meet and exceed set targets and objectives Respond to customer inquiries and address objections Maintain a high standard of customer service Skills & Experience Required For A Telesales Executive: Previous sales experience is preferred this can be face-to-face, over the phone, in-store, or online. As long as you have sold products, we want to hear from you Strong fact-finding and problem-solving abilities Experience in outbound calls, particularly in telesales or call centres desirable but not essential Ability to manage a busy and varied workload effectively Excellent communication skills Track record of success in Telesales or similar roles, with a focus on target achievement Target-driven with a commitment to delivering excellent customer service Comfortable working in a fast-paced, target-oriented environment Ability to build strong relationships with customers and colleagues Motivated and outgoing, with a positive impact on team morale Adherence to GDPR guidelines and maintaining high call quality standards Equal Opportunities: At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status. Ready to Join Us? If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team. JBRP1_UKTJ
Aug 05, 2026
Full time
Telesales Executive Broadband Sales NO COLD CALLING - Training Provided Location: Chester Salary:£25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month) FT Hours: Monday to Friday - 37.5 hours per week (early finish on Fridays), or alternatively we have a 4 day shift pattern Mon to Wed 09:30 - 19:30 & Thursday 09 00 also 37.5hrs. PT Hours: Minimum of 20hrs, can be flexible with daytime/afternoon or evening shifts About Us: Money Expert is an independent comparison company based in Chester, and we're expanding our team! Were looking for enthusiastic and driven Sales Agents to join our vibrant call centre. Youll be working with warm leads generated by customers researching their broadband and TV options online and requesting call-backs no cold calling involved. Are You A Natural People Person? We Want You for Our Telesales Team! If youre the type of person whos always chatting with people, making connections, and building relationships effortlessly we want to hear from YOU! We're looking for individuals who are outgoing, confident, and love talking to others to join our telesales team. What We Offer a Telesales Executive: Competitive base salary with uncapped commission - plus performance based increases Team outings, regular competitions, and spot prizes Referral bonuses 28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service Rapid career progression opportunities (all of our Sales Managers and Trainers have been promoted internally) Continuous support and training Company pension plan Wellness & Wellbeing program for you and your family MEX Rewards Christmas and New Year shutdown Additional personalised benefits On-site parking Key Responsibilities of a Telesales Executive: Contacting potential or existing customers to discuss competitive broadband and TV packages Evaluate customer satisfaction with their current provider and suggest alternatives if needed Consistently meet and exceed set targets and objectives Respond to customer inquiries and address objections Maintain a high standard of customer service Skills & Experience Required For A Telesales Executive: Previous sales experience is preferred this can be face-to-face, over the phone, in-store, or online. As long as you have sold products, we want to hear from you Strong fact-finding and problem-solving abilities Experience in outbound calls, particularly in telesales or call centres desirable but not essential Ability to manage a busy and varied workload effectively Excellent communication skills Track record of success in Telesales or similar roles, with a focus on target achievement Target-driven with a commitment to delivering excellent customer service Comfortable working in a fast-paced, target-oriented environment Ability to build strong relationships with customers and colleagues Motivated and outgoing, with a positive impact on team morale Adherence to GDPR guidelines and maintaining high call quality standards Equal Opportunities: At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status. Ready to Join Us? If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team. JBRP1_UKTJ
Remote Japanese Customer Service Agent
Railway Corp
Tachibana Enterprises, LLC (TE) seeks a remote client services representative to handle phone inquiries and provide information to clients. You will book and sell tours and related products by telephone or online, assist customers, and manage messages and reservations with accuracy. The role requires at least 1 year experience in a call center or customer service environment and fluency in English and Japanese.
Aug 05, 2026
Full time
Tachibana Enterprises, LLC (TE) seeks a remote client services representative to handle phone inquiries and provide information to clients. You will book and sell tours and related products by telephone or online, assist customers, and manage messages and reservations with accuracy. The role requires at least 1 year experience in a call center or customer service environment and fluency in English and Japanese.
Rendall and Rittner
Doorperson
Rendall and Rittner
DOORPERSON Rendall & Rittner • £27,000 - £28,000 • Centre Point - WC1A 1DB • 4 Days on, 4 Days off, DEVELOPMENT DETAILS Join a landmark West End address where luxury living and iconic views meet effortless city access. You will be part of a five-star residential environment with a 24-hour concierge and exceptional amenities including a pool, spa, gym, sauna, cinema and residents' lounge. With Soho and Covent Garden moments away and Tottenham Court Road station directly below, your desk is at the centre of London's cultural and transport heartbeat. ROLE EXPECTATIONS You will be the first friendly face residents and guests meet, delivering a polished, professional welcome and ensuring smooth arrivals and departures. Most days you'll manage the front entrance, support concierge operations, coordinate deliveries and taxis, and keep the lobby immaculate and secure. You'll balance warm hospitality with vigilant attention to safety and procedures. WHAT SUCCESS LOOKS LIKE Every resident and guest is greeted promptly by name where possible, with a warm, tailored welcome. The entrance, lobby and approach remain pristine and calm, even at peak times. Packages, keys and access are handled accurately, securely and in line with procedures. You communicate clearly with concierge, security and contractors to keep everything running smoothly. Incidents and maintenance issues are spotted early and escalated appropriately. Shift handovers are concise and complete, ensuring seamless service 24/7. HOW YOU'LL SPEND MOST OF YOUR TIME Managing the door and lobby, opening doors and assisting with access while maintaining security. Welcoming residents and guests, offering directions and support with bags, taxis and umbrellas. Coordinating deliveries, logging items and notifying residents in line with site procedures. Monitoring the entrance, reporting any safety or maintenance concerns promptly. Keeping the lobby and frontage tidy, presentable and free of hazards. Liaising with the concierge team, providing updates and ensuring smooth handovers. WHO THIS ROLE IS FOR You bring a genuine passion for hospitality and take pride in creating standout first impressions. You are calm, courteous and professional, even when it's busy or plans change. You have an eye for detail and notice what others miss, from a scuffed mat to a misplaced parcel. You communicate clearly and respectfully with residents, guests and colleagues. You're punctual, reliable and thrive in a smart, standards-driven environment. EXPERIENCE THAT HELPS Front-of-house experience in luxury residential, hotel or customer-facing environments. Confident handling deliveries, access control and lobby presentation standards. Familiarity with safety, security and incident reporting procedures. Experience using radios, logging systems or basic building management tools. Knowledge of the local West End area to assist with directions and recommendations. WHAT WE OFFER 24 Days Including Bank Holidays days Enrolment into the Rendall & Rittner pension scheme Employee assistance programme supporting family, health, money and work Employee referral scheme Team uniform subject to development Fully funded training and development opportunities Access to discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your service ethos, situational judgement, communication, security awareness and ability to deliver five-star front-of-house standards We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check.
Aug 05, 2026
Full time
DOORPERSON Rendall & Rittner • £27,000 - £28,000 • Centre Point - WC1A 1DB • 4 Days on, 4 Days off, DEVELOPMENT DETAILS Join a landmark West End address where luxury living and iconic views meet effortless city access. You will be part of a five-star residential environment with a 24-hour concierge and exceptional amenities including a pool, spa, gym, sauna, cinema and residents' lounge. With Soho and Covent Garden moments away and Tottenham Court Road station directly below, your desk is at the centre of London's cultural and transport heartbeat. ROLE EXPECTATIONS You will be the first friendly face residents and guests meet, delivering a polished, professional welcome and ensuring smooth arrivals and departures. Most days you'll manage the front entrance, support concierge operations, coordinate deliveries and taxis, and keep the lobby immaculate and secure. You'll balance warm hospitality with vigilant attention to safety and procedures. WHAT SUCCESS LOOKS LIKE Every resident and guest is greeted promptly by name where possible, with a warm, tailored welcome. The entrance, lobby and approach remain pristine and calm, even at peak times. Packages, keys and access are handled accurately, securely and in line with procedures. You communicate clearly with concierge, security and contractors to keep everything running smoothly. Incidents and maintenance issues are spotted early and escalated appropriately. Shift handovers are concise and complete, ensuring seamless service 24/7. HOW YOU'LL SPEND MOST OF YOUR TIME Managing the door and lobby, opening doors and assisting with access while maintaining security. Welcoming residents and guests, offering directions and support with bags, taxis and umbrellas. Coordinating deliveries, logging items and notifying residents in line with site procedures. Monitoring the entrance, reporting any safety or maintenance concerns promptly. Keeping the lobby and frontage tidy, presentable and free of hazards. Liaising with the concierge team, providing updates and ensuring smooth handovers. WHO THIS ROLE IS FOR You bring a genuine passion for hospitality and take pride in creating standout first impressions. You are calm, courteous and professional, even when it's busy or plans change. You have an eye for detail and notice what others miss, from a scuffed mat to a misplaced parcel. You communicate clearly and respectfully with residents, guests and colleagues. You're punctual, reliable and thrive in a smart, standards-driven environment. EXPERIENCE THAT HELPS Front-of-house experience in luxury residential, hotel or customer-facing environments. Confident handling deliveries, access control and lobby presentation standards. Familiarity with safety, security and incident reporting procedures. Experience using radios, logging systems or basic building management tools. Knowledge of the local West End area to assist with directions and recommendations. WHAT WE OFFER 24 Days Including Bank Holidays days Enrolment into the Rendall & Rittner pension scheme Employee assistance programme supporting family, health, money and work Employee referral scheme Team uniform subject to development Fully funded training and development opportunities Access to discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your service ethos, situational judgement, communication, security awareness and ability to deliver five-star front-of-house standards We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check.
NatWest Group
Senior Software Engineer - Developer Productivity
NatWest Group
We're building something better This role is in NatWest Boxed At NatWest Boxed, we're a high performing team that's always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level. Job description This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Senior Software Engineer This is an opportunity for a technically minded individual to join us as a Senior Software Engineer You'll be building and maintaining the services we provide to engineering squads With no product owner or tech lead aligned to this squad, you'll have increased responsibility and autonomy. What you'll do Y ou'll engage directly with stakeholders, prioritise based on impact, and deal with ambiguity. We use kanban so we can flexibly adapt. If a product squad is blocked, we want to be able to drop what we're doing and help them immediately. You'll also be: You'll be working on things like CI/CD pipelines, Golden Paths and AI productivity tooling. Right now, our biggest focus is enabling and supporting AI adoption across the business. Collaborating with other squads to help them with their problems On a rota for in-hours support, ensuring that we're there for engineers across the business when they're stuck. W hether that's a broken pipeline, a deployment issue, or something they've never seen before. It's varied, often urgent, and requires strong debugging skills and patience The skills you'll need We're looking for someone who can make sound technical decisions and know when to push for quality and when to be pragmatic. You don't wait to be told what to work on - you actively look for ways to improve how squads deliver software, take ownership from problem through to outcome, and can mentor and challenge other engineers through collaboration rather than hierarchy. Additionally, you'll demonstrate: Experience of being highly collaborative - You enjoy solving problems with other people. Pairing, mobbing, and working through ideas together is how you prefer to work, not a compromise Comfortability with ambiguity - You'll regularly pick up half-formed problems, figure out what's actually needed, engage with stakeholders, and shape the solution yourself Being Technically Flexible - W e work across infrastructure, platform tooling, CI/CD, and multiple languages including Java, Go, Python, and JavaScript. You don't need to be an expert in all of them, but you're genuinely comfortable picking up unfamiliar tools and technologies A focus on the customer - Y ou take pride in helping other engineers. Supporting squads through in-hours support is a core part of the role, and you see it as valuable work, not a chore Excitement about AI - W e're leading the adoption of AI tooling across the business, including agentic AI and developer productivity tools. It's our biggest priority this year. You don't need to be an AI expert, but you should be genuinely excited about how AI can change the way engineers work, and eager to experiment
Aug 05, 2026
Full time
We're building something better This role is in NatWest Boxed At NatWest Boxed, we're a high performing team that's always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level. Job description This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Senior Software Engineer This is an opportunity for a technically minded individual to join us as a Senior Software Engineer You'll be building and maintaining the services we provide to engineering squads With no product owner or tech lead aligned to this squad, you'll have increased responsibility and autonomy. What you'll do Y ou'll engage directly with stakeholders, prioritise based on impact, and deal with ambiguity. We use kanban so we can flexibly adapt. If a product squad is blocked, we want to be able to drop what we're doing and help them immediately. You'll also be: You'll be working on things like CI/CD pipelines, Golden Paths and AI productivity tooling. Right now, our biggest focus is enabling and supporting AI adoption across the business. Collaborating with other squads to help them with their problems On a rota for in-hours support, ensuring that we're there for engineers across the business when they're stuck. W hether that's a broken pipeline, a deployment issue, or something they've never seen before. It's varied, often urgent, and requires strong debugging skills and patience The skills you'll need We're looking for someone who can make sound technical decisions and know when to push for quality and when to be pragmatic. You don't wait to be told what to work on - you actively look for ways to improve how squads deliver software, take ownership from problem through to outcome, and can mentor and challenge other engineers through collaboration rather than hierarchy. Additionally, you'll demonstrate: Experience of being highly collaborative - You enjoy solving problems with other people. Pairing, mobbing, and working through ideas together is how you prefer to work, not a compromise Comfortability with ambiguity - You'll regularly pick up half-formed problems, figure out what's actually needed, engage with stakeholders, and shape the solution yourself Being Technically Flexible - W e work across infrastructure, platform tooling, CI/CD, and multiple languages including Java, Go, Python, and JavaScript. You don't need to be an expert in all of them, but you're genuinely comfortable picking up unfamiliar tools and technologies A focus on the customer - Y ou take pride in helping other engineers. Supporting squads through in-hours support is a core part of the role, and you see it as valuable work, not a chore Excitement about AI - W e're leading the adoption of AI tooling across the business, including agentic AI and developer productivity tools. It's our biggest priority this year. You don't need to be an AI expert, but you should be genuinely excited about how AI can change the way engineers work, and eager to experiment
Teleperformance
Customer Service Advisor
Teleperformance Lisburn, County Antrim
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from Oct 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09 45 Tuesday: 09 45 Wednesday: Off Thursday: 09 45 Friday: 09 45 Saturday: Off Sunday: 09 45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get fromus! Perks at Work Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GPs, Mental Health Support, Financial Advice, Legal Advice Critical Illness up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor Well look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times Youll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them Were looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, youll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. Youll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the banks way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, youll have experience of working in a customer service environment and managing relationships with customers. Youll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence-You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Were also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude DisclaimerPlease be vigilant against job scams. Teleperformance willnevercontact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. DisclaimerPlease note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. JBRP1_UKTJ
Aug 05, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from Oct 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09 45 Tuesday: 09 45 Wednesday: Off Thursday: 09 45 Friday: 09 45 Saturday: Off Sunday: 09 45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get fromus! Perks at Work Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GPs, Mental Health Support, Financial Advice, Legal Advice Critical Illness up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor Well look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times Youll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them Were looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, youll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. Youll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the banks way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, youll have experience of working in a customer service environment and managing relationships with customers. Youll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence-You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Were also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude DisclaimerPlease be vigilant against job scams. Teleperformance willnevercontact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. DisclaimerPlease note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. JBRP1_UKTJ
Customer Support Agent (Mandarin Speaking, £28k, Advertising Services, London)
Mandarin Recruitment
We have an exciting opportunity for a Customer Support Agent role in a Financial Services company. It is a direct access FX brokerage company that sells powerful yet user-friendly direct access trading technology to institutional investors, professional wealth managers, and internet investors. It is seeking to hire a Customer Support Agent with some fundamental knowledge of FX to deliver excellent customer support. Job Requirements Bilingual proficiency in both English and Mandarin, spoken and written. A bachelor's degree is required. Excellent communication abilities, both written and spoken. Committed to offering customers a memorable experience. Basic understanding of the MT4 and cTrader platforms in the forex market. Preferable is prior customer support experience in sales, help desks, and/or office settings. Salesforce knowledge is a bonus. Preferable: 1 year of FX/trading experience. 1 year of experience in customer relationship management is preferred.
Aug 05, 2026
Full time
We have an exciting opportunity for a Customer Support Agent role in a Financial Services company. It is a direct access FX brokerage company that sells powerful yet user-friendly direct access trading technology to institutional investors, professional wealth managers, and internet investors. It is seeking to hire a Customer Support Agent with some fundamental knowledge of FX to deliver excellent customer support. Job Requirements Bilingual proficiency in both English and Mandarin, spoken and written. A bachelor's degree is required. Excellent communication abilities, both written and spoken. Committed to offering customers a memorable experience. Basic understanding of the MT4 and cTrader platforms in the forex market. Preferable is prior customer support experience in sales, help desks, and/or office settings. Salesforce knowledge is a bonus. Preferable: 1 year of FX/trading experience. 1 year of experience in customer relationship management is preferred.
Kainos
Data Scientist Manager
Kainos
hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. J OB P ROFILE DESCRIPTION Kainos is recognised as one of the UK's leading AI and data businesses, with a decade-long track record of delivering impactful, production-grade AI solutions for clients across government, healthcare, defence and commercial sectors. Kainos is at the forefront of AI innovation, trusted by Microsoft, AWS, and others to deliver advanced AI and data solutions at citizen scale. Our 150-strong AI and Data Practice brings together deep expertise in machine learning, generative AI, agentic AI and data. We are pioneers in responsible AI, having authored the UK government's AI Cyber Security Code of Practice implementation guide and we partner with leading organisations to ensure AI is deployed ethically, securely and with measurable business value. Our teams are at the cutting edge of AI research, and delivery, it is truly an exciting team to join Kainos as we further grow our AI capability. M AIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS : As a Data Scientist Manager at Kainos, you'll be responsible for successful delivery of advanced AI solutions leveraging state-of-the-art machine learning, generative and agentic AI technologies. You will drive the adoption of modern AI development and scalable cloud-native architectures. Your role will involve technical leadership, engaging with senior stakeholders to agree architectural principles, strategic direction and system architecture. As a technical leader within Kainos and wider industry, you will foster a culture of innovation, continuous learning, and engineering excellence. You will manage, coach and develop a team, with a focus on development of standards and policies, enduring customer relationships and embedding commercial acumen. You will also provide direction and leadership for your team as you solve challenging problems together. M INIMUM ( ESSENTIAL ) REQUIREMENTS : A minimum of a 2.1 degree in Computer Science, AI, Data Science, Statistics or in a similar quantitative field. Proven experience of leading multi-disciplinary teams to deliver high quality AI/ML solutions. Demonstrable experience of technical leadership for AI delivery including architecture, product design principles and engineering excellence. Have a deep understanding and developing of AI/ML models, including time series, supervised/unsupervised learning, reinforcement learning and LLMs. Experience with the latest AI engineering approaches such as prompt engineering, retrieval-augmented generation (RAG) and agentic AI. Strong Python skills with a grounding in software engineering best practices (CI/CD, testing, code reviews etc). Expertise in data engineering for AI: handling large-scale, unstructured, and multimodal data. Understanding of responsible AI principles, model interpretability and ethical considerations. Strong interpersonal skills with the ability to lead client projects, manage C-level stakeholders and establish requirements/architecture concepts. We are passionate about developing people, you will bring experience in managing, coaching and developing junior members of a team and wider community. D ESIRABLE : Demonstrable experience with modern deep learning frameworks (e.g. PyTorch, TensorFlow), fine-tuning or distillation of LLMs (e.g. GPT, Llama, Claude, Gemini), machine learning libraries (e.g. scikit-learn, XGBoost). Experience with data storage for AI, vector databases, semantic search and knowledge graphs. Actively contributes to open-source AI projects, research publications and industry events/websites. Familiarity with AI security, privacy, and compliance standards e.g. ISO42001. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Aug 05, 2026
Full time
hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. J OB P ROFILE DESCRIPTION Kainos is recognised as one of the UK's leading AI and data businesses, with a decade-long track record of delivering impactful, production-grade AI solutions for clients across government, healthcare, defence and commercial sectors. Kainos is at the forefront of AI innovation, trusted by Microsoft, AWS, and others to deliver advanced AI and data solutions at citizen scale. Our 150-strong AI and Data Practice brings together deep expertise in machine learning, generative AI, agentic AI and data. We are pioneers in responsible AI, having authored the UK government's AI Cyber Security Code of Practice implementation guide and we partner with leading organisations to ensure AI is deployed ethically, securely and with measurable business value. Our teams are at the cutting edge of AI research, and delivery, it is truly an exciting team to join Kainos as we further grow our AI capability. M AIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS : As a Data Scientist Manager at Kainos, you'll be responsible for successful delivery of advanced AI solutions leveraging state-of-the-art machine learning, generative and agentic AI technologies. You will drive the adoption of modern AI development and scalable cloud-native architectures. Your role will involve technical leadership, engaging with senior stakeholders to agree architectural principles, strategic direction and system architecture. As a technical leader within Kainos and wider industry, you will foster a culture of innovation, continuous learning, and engineering excellence. You will manage, coach and develop a team, with a focus on development of standards and policies, enduring customer relationships and embedding commercial acumen. You will also provide direction and leadership for your team as you solve challenging problems together. M INIMUM ( ESSENTIAL ) REQUIREMENTS : A minimum of a 2.1 degree in Computer Science, AI, Data Science, Statistics or in a similar quantitative field. Proven experience of leading multi-disciplinary teams to deliver high quality AI/ML solutions. Demonstrable experience of technical leadership for AI delivery including architecture, product design principles and engineering excellence. Have a deep understanding and developing of AI/ML models, including time series, supervised/unsupervised learning, reinforcement learning and LLMs. Experience with the latest AI engineering approaches such as prompt engineering, retrieval-augmented generation (RAG) and agentic AI. Strong Python skills with a grounding in software engineering best practices (CI/CD, testing, code reviews etc). Expertise in data engineering for AI: handling large-scale, unstructured, and multimodal data. Understanding of responsible AI principles, model interpretability and ethical considerations. Strong interpersonal skills with the ability to lead client projects, manage C-level stakeholders and establish requirements/architecture concepts. We are passionate about developing people, you will bring experience in managing, coaching and developing junior members of a team and wider community. D ESIRABLE : Demonstrable experience with modern deep learning frameworks (e.g. PyTorch, TensorFlow), fine-tuning or distillation of LLMs (e.g. GPT, Llama, Claude, Gemini), machine learning libraries (e.g. scikit-learn, XGBoost). Experience with data storage for AI, vector databases, semantic search and knowledge graphs. Actively contributes to open-source AI projects, research publications and industry events/websites. Familiarity with AI security, privacy, and compliance standards e.g. ISO42001. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
HSBC
Senior Machine Learning Engineer
HSBC
hackajob is collaborating with HSBC to connect them with exceptional professionals for this role. If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Senior Machine Learning Engineer. As our Senior Machine Learning Engineer you'll join the Growth AI programme within Corporate & Institutional Banking (CIB) Data & Analytics. Growth AI is a key pillar of the Insights and Analytics space within CIB Data & Analytics. Our focus is to develop AI applications that identify new business opportunities, identify risks of client attrition, and enhance our collective capabilities to serve our customers. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Design, build, deploy, and operate production-grade AI services (ML and/or GenAI) that are secure, scalable, and reusable across Wholesale use cases Productionise PoC/PoV work into hardened solutions with clear non-functional requirements (performance, resilience, cost, security) and defined service ownership Build and maintain MLOps/LLMOps pipelines (CI/CD, automated testing, packaging, promotion/rollback, model/version management) to enable repeatable releases Develop reusable engineering assets (libraries, templates, reference architectures, infrastructure-as-code patterns) to reduce technical debt and accelerate delivery Implement observability for AI services (logging/metrics/tracing), model performance monitoring, and quality/drift checks with actionable alerting Partner with data scientists, data engineers, platform teams, and governance/risk stakeholders to ensure end-to-end delivery meets control, auditability, and documentation expectations Translate business requirements into technical designs; communicate trade-offs and recommendations clearly to both technical and non-technical stakeholders Contribute to engineering standards and ways of working (code reviews, design reviews, documentation) and help uplift team capability through practical coaching To be successful in this role you should meet the following requirements: Strong software engineering experience delivering end-to-end services in production (not just notebooks/experiments), with ownership for run/support considerations Proficiency in Python and modern engineering practices (clean code, testing, packaging, dependency management, Git-based workflows) Hands-on experience with AI deployment patterns and infrastructure (e.g. containerisation with Docker, orchestration such as Kubernetes, API-based serving, batch/stream inference) Practical MLOps experience: CI/CD for ML, model packaging and release management, automated validation, monitoring, and lifecycle management Working knowledge of ML/DL frameworks and tooling (e.g. PyTorch/TensorFlow and the Python ML ecosystem) sufficient to collaborate effectively with data scientists and implement inference pipelines Experience working with complex, multi-layered datasets (including imbalanced data) and integrating data pipelines into AI services Hands-on experience building and deploying web APIs using libraries such as Flask or FastAPI. Proficiency with database technologies such as SQL Server or Postgres, etc. Strong stakeholder communication skills: able to explain technical designs, risks, and operational considerations to wide-ranging audiences Good organisational skills and delivery discipline (prioritisation, time management, working across multiple initiatives) Proven track record designing, deploying and operating production ML/GenAI services in cloud environments, understanding the operational realities vs on prem (security, networking, scaling, resilience and cost management). Hands on experience building agentic LLM systems, including RAG workflows, tool/function calling and orchestration, and integrating external APIs and enterprise data sources to improve business operations with appropriate guardrails and evaluation. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via .
Aug 05, 2026
Full time
hackajob is collaborating with HSBC to connect them with exceptional professionals for this role. If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Senior Machine Learning Engineer. As our Senior Machine Learning Engineer you'll join the Growth AI programme within Corporate & Institutional Banking (CIB) Data & Analytics. Growth AI is a key pillar of the Insights and Analytics space within CIB Data & Analytics. Our focus is to develop AI applications that identify new business opportunities, identify risks of client attrition, and enhance our collective capabilities to serve our customers. As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Design, build, deploy, and operate production-grade AI services (ML and/or GenAI) that are secure, scalable, and reusable across Wholesale use cases Productionise PoC/PoV work into hardened solutions with clear non-functional requirements (performance, resilience, cost, security) and defined service ownership Build and maintain MLOps/LLMOps pipelines (CI/CD, automated testing, packaging, promotion/rollback, model/version management) to enable repeatable releases Develop reusable engineering assets (libraries, templates, reference architectures, infrastructure-as-code patterns) to reduce technical debt and accelerate delivery Implement observability for AI services (logging/metrics/tracing), model performance monitoring, and quality/drift checks with actionable alerting Partner with data scientists, data engineers, platform teams, and governance/risk stakeholders to ensure end-to-end delivery meets control, auditability, and documentation expectations Translate business requirements into technical designs; communicate trade-offs and recommendations clearly to both technical and non-technical stakeholders Contribute to engineering standards and ways of working (code reviews, design reviews, documentation) and help uplift team capability through practical coaching To be successful in this role you should meet the following requirements: Strong software engineering experience delivering end-to-end services in production (not just notebooks/experiments), with ownership for run/support considerations Proficiency in Python and modern engineering practices (clean code, testing, packaging, dependency management, Git-based workflows) Hands-on experience with AI deployment patterns and infrastructure (e.g. containerisation with Docker, orchestration such as Kubernetes, API-based serving, batch/stream inference) Practical MLOps experience: CI/CD for ML, model packaging and release management, automated validation, monitoring, and lifecycle management Working knowledge of ML/DL frameworks and tooling (e.g. PyTorch/TensorFlow and the Python ML ecosystem) sufficient to collaborate effectively with data scientists and implement inference pipelines Experience working with complex, multi-layered datasets (including imbalanced data) and integrating data pipelines into AI services Hands-on experience building and deploying web APIs using libraries such as Flask or FastAPI. Proficiency with database technologies such as SQL Server or Postgres, etc. Strong stakeholder communication skills: able to explain technical designs, risks, and operational considerations to wide-ranging audiences Good organisational skills and delivery discipline (prioritisation, time management, working across multiple initiatives) Proven track record designing, deploying and operating production ML/GenAI services in cloud environments, understanding the operational realities vs on prem (security, networking, scaling, resilience and cost management). Hands on experience building agentic LLM systems, including RAG workflows, tool/function calling and orchestration, and integrating external APIs and enterprise data sources to improve business operations with appropriate guardrails and evaluation. Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via .
Sainsbury's DTD
Staff AI Engineer (AI Specialist)
Sainsbury's DTD
hackajob is collaborating with Sainsbury's DTD to connect them with exceptional professionals for this role. We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes to feed the nation. The level of data, transactions and variety involved. Then you'll realise this is a modern software engineering environment, because it has to be. We've made significant investment in the standards and principles that shape how we work. We iterate, learn, experiment and champion ways of working such as Agile, Scrum and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech. As a Staff AI Engineer, you will be the technical specialist connecting AI ambition to delivery reality across Sainsbury's Tech. This is a hands-on engineering role with division-wide scope. You will set the bar for how AI is engineered across the division, creating reusable patterns, defining standards and working across every Tech domain to ensure we build AI capabilities once and share them everywhere. The role is intentionally cross-cutting. Where most engineers go deep in one team, you will go wide across many, identifying duplication, reducing friction, and leaving every team you touch with stronger AI engineering capability than before. This is not a policy role . You'll write code, build proofs of concept, and solve hard problems alongside delivery teams. But your primary measure of success is the multiplier effect you create, not the features you ship directly. What you need to do Define and champion reusable AI engineering patterns, accelerators, and reference architectures that delivery teams across Sainsbury's Tech can adopt with confidence. Translate proven engineering workflows into reusable skills and agents that standardise delivery, reduce duplication, and accelerate teams across Sainsbury's Tech. Work across Tech domains (Customer, Channels, Supply Chain and Logistics, Argos, Data and AI Ecosystem, and more) to identify duplicated effort, converge on shared approaches, and reduce the cost of building AI solutions. Lead technical discovery and feasibility assessment for high-priority AI opportunities, providing clear, evidence-based recommendations on viability, effort and expected value. Build and maintain a living library of production-ready patterns covering areas such as RAG, agentic AI, LLM integration, prompt engineering and responsible AI guardrails. Facilitate cross-domain engineering forums, design reviews, and communities of practice, creating the conditions for AI engineering knowledge to flow freely across the organisation. Work hands-on alongside delivery teams to accelerate them through complex technical challenges, pairing, coaching, and transferring capability rather than taking over. Influence the AI and data platform roadmap, working with Platform Engineering, Architecture, and the AI Centre of Excellence to ensure strategic tooling meets the needs of delivery teams. Contribute to engineering standards and guardrails for AI development, ensuring solutions are secure, observable, responsible, and aligned to our strategic platforms. Stay ahead of the rapidly evolving AI landscape, evaluating new models, frameworks and platform capabilities, and translating emerging potential into actionable patterns for the organisation. Champion responsible AI principles across every solution and team you engage with, ensuring outputs are fair, explainable, and aligned to our governance framework. What you need to know Deep, hands-on engineering experience with AI technologies including large language models, generative AI and agentic systems. Proficiency in Python and modern cloud-native development practices (Azure preferred). Practical experience with prompt engineering, retrieval-augmented generation (RAG), fine-tuning, and AI orchestration frameworks such as LangChain, Semantic Kernel, or equivalent. Strong understanding of data engineering fundamentals and how AI solutions interact with data platforms, pipelines, and governance. Experience operating across large-scale enterprise environments, navigating security, compliance, and integration complexity. Familiarity with Sainsbury's strategic platforms (Snowflake, Azure, AWS, Microsoft 365 Copilot) is advantageous. Awareness of responsible AI principles and practical experience applying them in delivery contexts. What you need to show A track record of engineering impact at organisational scale, not just team level. You have made other engineers and teams more effective, not just delivered your own work. Ability to move from ambiguous problem statements to working solutions at pace, comfortable operating in uncertainty and converging through experimentation. Strong technical communication skills, able to translate complex AI concepts clearly for non-technical stakeholders and articulate trade-offs confidently with engineering peers and architects. A genuine drive for knowledge sharing and capability building, actively lifting the AI engineering skills of those around you. Excellent collaboration and influencing skills, able to build trust quickly across Product, Engineering, Architecture, Data Science, and leadership. Strong judgement on build vs. buy vs. configure decisions, particularly in a fast-moving AI tooling landscape. Comfort operating across the full spectrum from low-code AI configuration to deep pro-code engineering, selecting the right approach for each context. High levels of technical curiosity balanced with pragmatism, knowing when good enough the right call is and when rigour is non-negotiable What decisions I can make Technical approach, architecture, and engineering standards for AI solutions across Sainsbury's Tech. Selection and curation of reusable AI patterns, accelerators, and reference implementations. Recommendations on feasibility, go/no-go, and scaling readiness for AI proofs of concept. Tool and framework selection for shared AI engineering patterns, aligned to strategic platform direction. Support we will provide Access to personal development tools including industry leader Bitesize talks, online self-development tools, and internal mentoring/coaching. Direct access to Sainsbury's AI and Data platforms, tooling, and cloud infrastructure. A collaborative environment working alongside Product, Architecture, Data Science, and Engineering leadership. Opportunities to attend external AI/ML events and conferences. Technical development resources, including access to relevant learning platforms, certifications, and emerging technology previews. Benefits Generous colleague discount across Sainsbury's, Argos, and Habitat Competitive holiday allowance Private Health Care Bonus scheme Pension plan Flexible / smarter working policy Access to special offers on gyms, restaurants, holidays, retail vouchers and more Work-life balance matters to us. We offer flexibility in how, when, and where you work, combining remote collaboration with the right balance of freedom to support your life outside work. We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary (which may vary for Nectar360), depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Aug 05, 2026
Full time
hackajob is collaborating with Sainsbury's DTD to connect them with exceptional professionals for this role. We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes to feed the nation. The level of data, transactions and variety involved. Then you'll realise this is a modern software engineering environment, because it has to be. We've made significant investment in the standards and principles that shape how we work. We iterate, learn, experiment and champion ways of working such as Agile, Scrum and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech. As a Staff AI Engineer, you will be the technical specialist connecting AI ambition to delivery reality across Sainsbury's Tech. This is a hands-on engineering role with division-wide scope. You will set the bar for how AI is engineered across the division, creating reusable patterns, defining standards and working across every Tech domain to ensure we build AI capabilities once and share them everywhere. The role is intentionally cross-cutting. Where most engineers go deep in one team, you will go wide across many, identifying duplication, reducing friction, and leaving every team you touch with stronger AI engineering capability than before. This is not a policy role . You'll write code, build proofs of concept, and solve hard problems alongside delivery teams. But your primary measure of success is the multiplier effect you create, not the features you ship directly. What you need to do Define and champion reusable AI engineering patterns, accelerators, and reference architectures that delivery teams across Sainsbury's Tech can adopt with confidence. Translate proven engineering workflows into reusable skills and agents that standardise delivery, reduce duplication, and accelerate teams across Sainsbury's Tech. Work across Tech domains (Customer, Channels, Supply Chain and Logistics, Argos, Data and AI Ecosystem, and more) to identify duplicated effort, converge on shared approaches, and reduce the cost of building AI solutions. Lead technical discovery and feasibility assessment for high-priority AI opportunities, providing clear, evidence-based recommendations on viability, effort and expected value. Build and maintain a living library of production-ready patterns covering areas such as RAG, agentic AI, LLM integration, prompt engineering and responsible AI guardrails. Facilitate cross-domain engineering forums, design reviews, and communities of practice, creating the conditions for AI engineering knowledge to flow freely across the organisation. Work hands-on alongside delivery teams to accelerate them through complex technical challenges, pairing, coaching, and transferring capability rather than taking over. Influence the AI and data platform roadmap, working with Platform Engineering, Architecture, and the AI Centre of Excellence to ensure strategic tooling meets the needs of delivery teams. Contribute to engineering standards and guardrails for AI development, ensuring solutions are secure, observable, responsible, and aligned to our strategic platforms. Stay ahead of the rapidly evolving AI landscape, evaluating new models, frameworks and platform capabilities, and translating emerging potential into actionable patterns for the organisation. Champion responsible AI principles across every solution and team you engage with, ensuring outputs are fair, explainable, and aligned to our governance framework. What you need to know Deep, hands-on engineering experience with AI technologies including large language models, generative AI and agentic systems. Proficiency in Python and modern cloud-native development practices (Azure preferred). Practical experience with prompt engineering, retrieval-augmented generation (RAG), fine-tuning, and AI orchestration frameworks such as LangChain, Semantic Kernel, or equivalent. Strong understanding of data engineering fundamentals and how AI solutions interact with data platforms, pipelines, and governance. Experience operating across large-scale enterprise environments, navigating security, compliance, and integration complexity. Familiarity with Sainsbury's strategic platforms (Snowflake, Azure, AWS, Microsoft 365 Copilot) is advantageous. Awareness of responsible AI principles and practical experience applying them in delivery contexts. What you need to show A track record of engineering impact at organisational scale, not just team level. You have made other engineers and teams more effective, not just delivered your own work. Ability to move from ambiguous problem statements to working solutions at pace, comfortable operating in uncertainty and converging through experimentation. Strong technical communication skills, able to translate complex AI concepts clearly for non-technical stakeholders and articulate trade-offs confidently with engineering peers and architects. A genuine drive for knowledge sharing and capability building, actively lifting the AI engineering skills of those around you. Excellent collaboration and influencing skills, able to build trust quickly across Product, Engineering, Architecture, Data Science, and leadership. Strong judgement on build vs. buy vs. configure decisions, particularly in a fast-moving AI tooling landscape. Comfort operating across the full spectrum from low-code AI configuration to deep pro-code engineering, selecting the right approach for each context. High levels of technical curiosity balanced with pragmatism, knowing when good enough the right call is and when rigour is non-negotiable What decisions I can make Technical approach, architecture, and engineering standards for AI solutions across Sainsbury's Tech. Selection and curation of reusable AI patterns, accelerators, and reference implementations. Recommendations on feasibility, go/no-go, and scaling readiness for AI proofs of concept. Tool and framework selection for shared AI engineering patterns, aligned to strategic platform direction. Support we will provide Access to personal development tools including industry leader Bitesize talks, online self-development tools, and internal mentoring/coaching. Direct access to Sainsbury's AI and Data platforms, tooling, and cloud infrastructure. A collaborative environment working alongside Product, Architecture, Data Science, and Engineering leadership. Opportunities to attend external AI/ML events and conferences. Technical development resources, including access to relevant learning platforms, certifications, and emerging technology previews. Benefits Generous colleague discount across Sainsbury's, Argos, and Habitat Competitive holiday allowance Private Health Care Bonus scheme Pension plan Flexible / smarter working policy Access to special offers on gyms, restaurants, holidays, retail vouchers and more Work-life balance matters to us. We offer flexibility in how, when, and where you work, combining remote collaboration with the right balance of freedom to support your life outside work. We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary (which may vary for Nectar360), depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
CCP Recruitment LTD
Collections Telephone Agent
CCP Recruitment LTD Truro, Cornwall
CCP are delighted to partner with a growing , successful company who are a successful business within their market. We're currently supporting them to recruit several Collection Account Executives for their growing Specialist department at their Head Office in Truro. The roles will be office based. As a Collection Account Executive, you will be providing exceptional customer service by fostering strong relationships and maintaining clear, consistent communication. Salary: £30,030 Bonus: Uncapped commission Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pm Start Date: TBC Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives. What You'll Need: + Excellent professional communication skills with the ability to maintain customer relationships. + Strong negotiation skills for positive and successful outcomes. + Have attention to detail with updating customer records with an accurate details. + Confident and Resilient with handling difficult conversations. If you're looking for a role where no two days are the same, your driven and can handle a busy workload in a company with exciting growth plans , please apply today! This opportunity is being recruited for by CCP and is being managed by Dan Green. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.
Aug 05, 2026
Full time
CCP are delighted to partner with a growing , successful company who are a successful business within their market. We're currently supporting them to recruit several Collection Account Executives for their growing Specialist department at their Head Office in Truro. The roles will be office based. As a Collection Account Executive, you will be providing exceptional customer service by fostering strong relationships and maintaining clear, consistent communication. Salary: £30,030 Bonus: Uncapped commission Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pm Start Date: TBC Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives. What You'll Need: + Excellent professional communication skills with the ability to maintain customer relationships. + Strong negotiation skills for positive and successful outcomes. + Have attention to detail with updating customer records with an accurate details. + Confident and Resilient with handling difficult conversations. If you're looking for a role where no two days are the same, your driven and can handle a busy workload in a company with exciting growth plans , please apply today! This opportunity is being recruited for by CCP and is being managed by Dan Green. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.

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