FRENCH SELECTION UK German speaking Customer Account Coordinator Salary: circa £27,000 p.a. + Benefits Location: Watford, Hertfordshire At commutable distance by car from: St Albans, Watford, Hatfield, Hemel Hampstead, Edgware, Harrow, Wembley, Chesham, Amersham, Borehamwood, Rickmansworth, Hertfordshire Ref: 8124ACG VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancie click apply for full job details
Apr 26, 2024
Full time
FRENCH SELECTION UK German speaking Customer Account Coordinator Salary: circa £27,000 p.a. + Benefits Location: Watford, Hertfordshire At commutable distance by car from: St Albans, Watford, Hatfield, Hemel Hampstead, Edgware, Harrow, Wembley, Chesham, Amersham, Borehamwood, Rickmansworth, Hertfordshire Ref: 8124ACG VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancie click apply for full job details
Our close partner is providing financial services guidance to a number of large institutions around the world, the International Development team works closely with global clients - such as UNICEF, The World Bank and the Gates Foundation - particularly those involved in international development, grant-making and grant-funded programmes. The Assistant Project Coordinator assists the project coordination team with the day-to-day administrative tasks required for the full life cycle of any assignment offered to our clients; from the bid and proposal process, to client take on procedures, assignment planning, through to assisting with the report finalising, database management, supplier invoice processing and ultimately billing the client. The Assistant Project Coordinator is allocated specific clients and works closely with the respective Project Coordinators and Project Managers. The Assistant Project Coordinator is a key part of the contract team and should always be able to assist as and when required. Depending on the individual client/contract, the following tasks may vary. Responsibilities Assist with proposal and tender submission, including preparing project budgets and schedule templates, liaising with prospective staff and ensuring all proposals are submitted within the respective deadlines Ensure that contracts are as per the issued proposals, that all terms agreed are in orgs's best interests and support the Managers/Partners in any contract administration required including completing client take on procedure forms Assist with planning the fieldwork of the project, including agreeing dates with the beneficiary, liaising with internal and external staff to ensure they can perform the required service on the agreed dates and that all parties have the necessary information to ensure the project fieldwork runs smoothly Draft contracts between org and any subcontracted firm, or any non-payroll labour staff member required Monitor and track project progress and on our 'Control Schedules' and other databases to ensure all stakeholders are kept up to date with any project developments Act as the point of contact for all internal stakeholders Assist the manager in any report-editing tasks that may be required & deliver final product to client Monitor internal staff working hours & expenses incurred, to ensure project budgets are adhered to Check and process external suppliers' invoices, making sure all days worked and expenses incurred are within the agreed budget, liaising with finance as and when issues arise Assist in client billing, ensuring that all bills issued are as per the contractual terms between the firm and the client, that all costs are accounted for, and that bills are paid by the client in a timely manner Create and maintain comprehensive project documentation for future use, ensuring that all projects are properly logged and can be used in future proposals/tenders General: translate documents if possible, maintain online filing system of documentation by client and by assignment, archive files when necessary Other Be aware of and comply with the firm's policies at all times Record time accurately using the HR systems Any other duties appropriate to the level of responsibility of this post, for which the post holder has the necessary experience and/or training Be aware of the firm's risk management and practice assurance procedures and ensure compliance Ensure continuing professional development is up to date at all times Requirements Fluent English in both verbal and written with excellent professional communication skills A second language - French or German would be an advantage Competent using MS Office including intermediate Excel skills Inbox management experience Able to meet deadlines Good numeracy skills Strong organisational and time management skills with ability to prioritise and multi-task Able to work under pressure with accuracy and focus Good eye for detail and the ability to follow through tasks Able to be a self-starter and work on own initiative Able to demonstrate problem solving skills Comfortable within a changing and developing environment
Sep 23, 2022
Full time
Our close partner is providing financial services guidance to a number of large institutions around the world, the International Development team works closely with global clients - such as UNICEF, The World Bank and the Gates Foundation - particularly those involved in international development, grant-making and grant-funded programmes. The Assistant Project Coordinator assists the project coordination team with the day-to-day administrative tasks required for the full life cycle of any assignment offered to our clients; from the bid and proposal process, to client take on procedures, assignment planning, through to assisting with the report finalising, database management, supplier invoice processing and ultimately billing the client. The Assistant Project Coordinator is allocated specific clients and works closely with the respective Project Coordinators and Project Managers. The Assistant Project Coordinator is a key part of the contract team and should always be able to assist as and when required. Depending on the individual client/contract, the following tasks may vary. Responsibilities Assist with proposal and tender submission, including preparing project budgets and schedule templates, liaising with prospective staff and ensuring all proposals are submitted within the respective deadlines Ensure that contracts are as per the issued proposals, that all terms agreed are in orgs's best interests and support the Managers/Partners in any contract administration required including completing client take on procedure forms Assist with planning the fieldwork of the project, including agreeing dates with the beneficiary, liaising with internal and external staff to ensure they can perform the required service on the agreed dates and that all parties have the necessary information to ensure the project fieldwork runs smoothly Draft contracts between org and any subcontracted firm, or any non-payroll labour staff member required Monitor and track project progress and on our 'Control Schedules' and other databases to ensure all stakeholders are kept up to date with any project developments Act as the point of contact for all internal stakeholders Assist the manager in any report-editing tasks that may be required & deliver final product to client Monitor internal staff working hours & expenses incurred, to ensure project budgets are adhered to Check and process external suppliers' invoices, making sure all days worked and expenses incurred are within the agreed budget, liaising with finance as and when issues arise Assist in client billing, ensuring that all bills issued are as per the contractual terms between the firm and the client, that all costs are accounted for, and that bills are paid by the client in a timely manner Create and maintain comprehensive project documentation for future use, ensuring that all projects are properly logged and can be used in future proposals/tenders General: translate documents if possible, maintain online filing system of documentation by client and by assignment, archive files when necessary Other Be aware of and comply with the firm's policies at all times Record time accurately using the HR systems Any other duties appropriate to the level of responsibility of this post, for which the post holder has the necessary experience and/or training Be aware of the firm's risk management and practice assurance procedures and ensure compliance Ensure continuing professional development is up to date at all times Requirements Fluent English in both verbal and written with excellent professional communication skills A second language - French or German would be an advantage Competent using MS Office including intermediate Excel skills Inbox management experience Able to meet deadlines Good numeracy skills Strong organisational and time management skills with ability to prioritise and multi-task Able to work under pressure with accuracy and focus Good eye for detail and the ability to follow through tasks Able to be a self-starter and work on own initiative Able to demonstrate problem solving skills Comfortable within a changing and developing environment
A leading global SaaS company that provides actionable eCommerce insights to 4,000 consumer brands, including Adidas, Kraft-Heinz, L'Oreal and General Mills. Using their daily data and analytics, brands can optimize their assortment, content, search placement, pricing and reviews across 600+ retailer websites spanning 50+ countries, helping them outgrow competitors by 70%, on average. News outlets, including Good Morning America, The Wall Street Journal and Ad Age frequently cite and trust the company as a source of data for their stories. With $20 million in new capital raised in 2020, they're ready to take their company to new heights and revolutionize eCommerce in the process. Overview As a Customer Support Manager you will be working with customers to help them with product questions and ensure their success. You will play a critical role in the company and will have the ability to accelerate your career. Working in a fast paced company, you'll need the ability to learn quickly and have the self-motivation and determination it takes to succeed in a rapidly evolving market. Responsibilities: Engage directly with customers to ensure excellent levels of service Work with Account Management, Insights, and Technology team to ensure customer success Project manage internal and external resources to achieve desired outcomes Become a product expert on the company's eCommerce analytics platform Help customers organize and code their data in the Product Assess data for completeness, integrity, and accuracy Provide clear and prompt communication with customers through support calls and emails Manage workload and overlapping priorities to meet scheduled deadlines and commitments Diagnose and resolve data related challenges customers may encounter Identify and track support issue progress through the help desk system The above lists are not exhaustive and the job holder is required to undertake such duties as may reasonably be requested within the scope of the post. Qualification and Skills: 2+ years of technical support or client service experience Excellent organisation, problem solving & prioritization skills High degree of proficiency in Excel Prior experience technology / software company a plus European language skills desirable for EMEA based roles (primarily German and French) Company Benefits: This is a company that cares about its employees. As a company they feel that as their employees are always going the extra mile, so should they. That's why they offer fantastic benefit packages to all their employees, including: Attractive Bonus Scheme Employee healthcare plan (option to add additional family members) Dental care plan Eye care scheme Employee Assistance Programme (EAP) 24-hour online GP service Company pension scheme Cycle to work scheme 25 days holiday plus bank holidays Gym membership at 50% off Employee referral program Personal employee development plan Access to Personal Learning Development Library Profitero Hero scheme Flexible working hours Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with experience and job titles including; Client Support Coordinator, Customer Service Executive, Customer Service Advisor, Customer Support Executive, Customer Support Coordinator, Account Manager, Customer Success Executive, Account Director, Customer Success Executive, Customer Success Specialist, Account Manager, Customer Success Executive, Account Director, Service Delivery Manager, Head of Service Delivery, Client Support Manager, Customer Success Executive, Client Delivery Manager, Customer Service Coordinator, Client Services Executive, Customer Service Representative, Customer Success Specialist may also be considered for this role. The company is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. The company recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law. IND123
Dec 06, 2021
Full time
A leading global SaaS company that provides actionable eCommerce insights to 4,000 consumer brands, including Adidas, Kraft-Heinz, L'Oreal and General Mills. Using their daily data and analytics, brands can optimize their assortment, content, search placement, pricing and reviews across 600+ retailer websites spanning 50+ countries, helping them outgrow competitors by 70%, on average. News outlets, including Good Morning America, The Wall Street Journal and Ad Age frequently cite and trust the company as a source of data for their stories. With $20 million in new capital raised in 2020, they're ready to take their company to new heights and revolutionize eCommerce in the process. Overview As a Customer Support Manager you will be working with customers to help them with product questions and ensure their success. You will play a critical role in the company and will have the ability to accelerate your career. Working in a fast paced company, you'll need the ability to learn quickly and have the self-motivation and determination it takes to succeed in a rapidly evolving market. Responsibilities: Engage directly with customers to ensure excellent levels of service Work with Account Management, Insights, and Technology team to ensure customer success Project manage internal and external resources to achieve desired outcomes Become a product expert on the company's eCommerce analytics platform Help customers organize and code their data in the Product Assess data for completeness, integrity, and accuracy Provide clear and prompt communication with customers through support calls and emails Manage workload and overlapping priorities to meet scheduled deadlines and commitments Diagnose and resolve data related challenges customers may encounter Identify and track support issue progress through the help desk system The above lists are not exhaustive and the job holder is required to undertake such duties as may reasonably be requested within the scope of the post. Qualification and Skills: 2+ years of technical support or client service experience Excellent organisation, problem solving & prioritization skills High degree of proficiency in Excel Prior experience technology / software company a plus European language skills desirable for EMEA based roles (primarily German and French) Company Benefits: This is a company that cares about its employees. As a company they feel that as their employees are always going the extra mile, so should they. That's why they offer fantastic benefit packages to all their employees, including: Attractive Bonus Scheme Employee healthcare plan (option to add additional family members) Dental care plan Eye care scheme Employee Assistance Programme (EAP) 24-hour online GP service Company pension scheme Cycle to work scheme 25 days holiday plus bank holidays Gym membership at 50% off Employee referral program Personal employee development plan Access to Personal Learning Development Library Profitero Hero scheme Flexible working hours Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with experience and job titles including; Client Support Coordinator, Customer Service Executive, Customer Service Advisor, Customer Support Executive, Customer Support Coordinator, Account Manager, Customer Success Executive, Account Director, Customer Success Executive, Customer Success Specialist, Account Manager, Customer Success Executive, Account Director, Service Delivery Manager, Head of Service Delivery, Client Support Manager, Customer Success Executive, Client Delivery Manager, Customer Service Coordinator, Client Services Executive, Customer Service Representative, Customer Success Specialist may also be considered for this role. The company is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. The company recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law. IND123
Starting Date: As soon as possible Contract type: Permanent, Full-time Salary: £ 34,900 per annum, (depending on skills and experience) Location: London, UK Application closing date: 20 December 2021 (Note: we will be reviewing applications as they are received. Interviews may take place before the application closing date so get your application in as soon as possible!) Background Better Cotton is the world's largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive while protecting and restoring the environment. In challenging times, we are meeting the challenge head-on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world's cotton is now grown under the Better Cotton Standard. We have united the industry's stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better. About this role Better Cotton is seeking a Membership Coordinator to support the Global Membership Team. The Membership Coordinator will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme in the form of farmer support and capacity building, to assure deepening impact as Better Cotton works towards its 2030 Strategic goals. This position specifically supports achievement of 2.7 m metric tons of Better Cotton uptake by Retailer and Brand members in 2022, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key. This position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial sustainability and/or CSR experience, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long term to the Better Cotton programme. Responsibilities Retailer and Brand Members Recruitment & Onboarding Support retailers and brands as they embark on their Better Cotton exploration, financial planning and membership application process. Effectively use Better Cotton's Salesforce CRM as part of the recruitment, on-boarding and engagement process. Plan and deliver meetings with the cross-functional teams of retailers and brand businesses to achieve the alignment necessary to embed an effective Better Cotton sourcing Programme. Work with new and existing Retailer and Brand members to establish public commitments to and increase their Better Cotton sourcing consistently every year. Member Services Follow up with recruited retailers and brands for the first 2 years of joining to ensure that they adopt mechanisms to embed the Better Cotton programme. Act as Account Manager (Key Contact) for a number of existing Retailers and Brand members, including some of the largest global fashion brands, to assure the requirements outlined in the section above are fully embedded. Work with members to ensure accurate and timely completion of annual cotton consumption calculations and implementation of 3rd party assessment process beginning in 2022. Support the Membership team in communicating Better Cotton uptake status updates to members twice per year. Support the Membership team during the annual invoicing process and regularly follow up with members to ensure timely payment of invoices. Events and Marketing Contribute to the development and regular update of member materials for recruitment, events, member training and promotional purposes. Support the planning and execution of recruitment activities, engagement webinars and other online interactions with Better Cotton members. Contribute to the consolidation of Better Cotton's engagement strategy, in collaboration with Membership & Supply Chain colleagues and other cross-functional teams. When international travel resumes, organise peer to peer workshops and represent Better Cotton on sector initiatives as identified and designated by line manager. Represent Better Cotton at industry trade shows and sustainability-related events. Project Management and Process Improvement Review and improve processes and tools for engagement on the core Better Cotton programme for retailers and brands to achieve increasing demand for and uptake of Better Cotton. Contribute to the development of approaches, and systems for service delivery at scale. Contribute to the periodic review and consolidation of processes related to the M&SC function to increase the efficiency and effectiveness of delivery of members services within a rapidly growing and transforming organisation. Contribute to Membership & Supply Chain Team and cross-functional projects within Better Cotton. Manage assigned projects in line with project management processes employed in Better Cotton In addition to the above, the Membership Coordinator will deliver any other objectives as agreed with the Membership Manager. Profile The selected candidate will have the following skills, knowledge, and experience: Skills, Knowledge and Experience Essential At least 3 years' experience working with international retailers and/or brands, member management, supply chains and/or sustainability and corporate social responsibility (CSR) in a sales position Ability to effectively make the case for sustainability Proven ability to collaborate effectively across different teams and cultures Strong relationship building skills, service-oriented attitude, and flexibility/adaptability to work under pressure and deliver good quality Good computer skills and IT literacy, including Word, Powerpoint, and Excel, and analytical skills High level proficiency in English, both written and spoken, with attentive listening abilities and the ability to communicate clearly, concisely, and authoritatively Proven ability to multi-task and keep track of several projects running in parallel Proven ability to work autonomously and adapt to changing priorities Demonstrated project management skills Confidence in dealing with different levels of management and practised negotiation skills Excellent presentation and group training skills Desirable Understanding of Chain of Custody systems and how they apply to sustainable commodities Good abilities to use the features in Powerpoint and other presentation tools such as Prezzi to create attractive presentation materials Event management experience Experience with using Salesforce and other CRM Experience in organizing / moderating a multi-stakeholder group of individuals for constructive collaboration, in either events or working group Great public speaking skills Any other languages, particularly European languages, e.g. French, German, Spanish, Italian Working arrangements The position is full-time (40 hours per week) and will be based in Geneva or London (or accessible to London). BCI offers flexible working, with core hours being 10am - 4pm and the option to work from home one day per week. Up to 30% foreign travel will be required under normal circumstances. Applications Interested applicants with the required attributes are asked to send, in English, a detailed CV and a brief cover letter (2 pages maximum) to Better Cotton by email with the subject "Application for "Membership Coordinator" Application deadline: We thank all applicants for their interest; however, only candidates short-listed for a telephone interview will be contacted. Better Cotton is an equal opportunity employer and is committed to good practice and transparency in the management of natural, human, and financial resources.
Dec 05, 2021
Full time
Starting Date: As soon as possible Contract type: Permanent, Full-time Salary: £ 34,900 per annum, (depending on skills and experience) Location: London, UK Application closing date: 20 December 2021 (Note: we will be reviewing applications as they are received. Interviews may take place before the application closing date so get your application in as soon as possible!) Background Better Cotton is the world's largest cotton sustainability programme. Our mission: to help cotton communities survive and thrive while protecting and restoring the environment. In challenging times, we are meeting the challenge head-on. Through our network of field-level partners we have trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more sustainable farming practices. A quarter of the world's cotton is now grown under the Better Cotton Standard. We have united the industry's stakeholders behind our efforts, from ginners and spinners to brand owners, civil society organisations and governments. Everyone who cares about cotton and its sustainable future can now be part of something better. About this role Better Cotton is seeking a Membership Coordinator to support the Global Membership Team. The Membership Coordinator will be responsible for maintaining optimal engagement with members of Better Cotton, recruiting new members, and managing projects and process improvements. The role involves regular interaction mainly with apparel and fashion retailers and brands, but also with other commercial members of Better Cotton, essential for driving uptake of Better Cotton and generating related volume-based fees as they source Better Cotton. These fees are re-invested into the Better Cotton field implementation programme in the form of farmer support and capacity building, to assure deepening impact as Better Cotton works towards its 2030 Strategic goals. This position specifically supports achievement of 2.7 m metric tons of Better Cotton uptake by Retailer and Brand members in 2022, so the ability to convincingly communicate the business case for sustainable cotton to all types of stakeholders in the commercial sector is key. This position comes with an incredible growth opportunity for a skilled professional wanting to consolidate previous successful commercial sustainability and/or CSR experience, to work across a more sustainable commodity as it transforms the sector. The role is suitable for a self-motivated, positive, dynamic, engaging, and service-oriented individual able to inspire and guide companies in adopting and committing long term to the Better Cotton programme. Responsibilities Retailer and Brand Members Recruitment & Onboarding Support retailers and brands as they embark on their Better Cotton exploration, financial planning and membership application process. Effectively use Better Cotton's Salesforce CRM as part of the recruitment, on-boarding and engagement process. Plan and deliver meetings with the cross-functional teams of retailers and brand businesses to achieve the alignment necessary to embed an effective Better Cotton sourcing Programme. Work with new and existing Retailer and Brand members to establish public commitments to and increase their Better Cotton sourcing consistently every year. Member Services Follow up with recruited retailers and brands for the first 2 years of joining to ensure that they adopt mechanisms to embed the Better Cotton programme. Act as Account Manager (Key Contact) for a number of existing Retailers and Brand members, including some of the largest global fashion brands, to assure the requirements outlined in the section above are fully embedded. Work with members to ensure accurate and timely completion of annual cotton consumption calculations and implementation of 3rd party assessment process beginning in 2022. Support the Membership team in communicating Better Cotton uptake status updates to members twice per year. Support the Membership team during the annual invoicing process and regularly follow up with members to ensure timely payment of invoices. Events and Marketing Contribute to the development and regular update of member materials for recruitment, events, member training and promotional purposes. Support the planning and execution of recruitment activities, engagement webinars and other online interactions with Better Cotton members. Contribute to the consolidation of Better Cotton's engagement strategy, in collaboration with Membership & Supply Chain colleagues and other cross-functional teams. When international travel resumes, organise peer to peer workshops and represent Better Cotton on sector initiatives as identified and designated by line manager. Represent Better Cotton at industry trade shows and sustainability-related events. Project Management and Process Improvement Review and improve processes and tools for engagement on the core Better Cotton programme for retailers and brands to achieve increasing demand for and uptake of Better Cotton. Contribute to the development of approaches, and systems for service delivery at scale. Contribute to the periodic review and consolidation of processes related to the M&SC function to increase the efficiency and effectiveness of delivery of members services within a rapidly growing and transforming organisation. Contribute to Membership & Supply Chain Team and cross-functional projects within Better Cotton. Manage assigned projects in line with project management processes employed in Better Cotton In addition to the above, the Membership Coordinator will deliver any other objectives as agreed with the Membership Manager. Profile The selected candidate will have the following skills, knowledge, and experience: Skills, Knowledge and Experience Essential At least 3 years' experience working with international retailers and/or brands, member management, supply chains and/or sustainability and corporate social responsibility (CSR) in a sales position Ability to effectively make the case for sustainability Proven ability to collaborate effectively across different teams and cultures Strong relationship building skills, service-oriented attitude, and flexibility/adaptability to work under pressure and deliver good quality Good computer skills and IT literacy, including Word, Powerpoint, and Excel, and analytical skills High level proficiency in English, both written and spoken, with attentive listening abilities and the ability to communicate clearly, concisely, and authoritatively Proven ability to multi-task and keep track of several projects running in parallel Proven ability to work autonomously and adapt to changing priorities Demonstrated project management skills Confidence in dealing with different levels of management and practised negotiation skills Excellent presentation and group training skills Desirable Understanding of Chain of Custody systems and how they apply to sustainable commodities Good abilities to use the features in Powerpoint and other presentation tools such as Prezzi to create attractive presentation materials Event management experience Experience with using Salesforce and other CRM Experience in organizing / moderating a multi-stakeholder group of individuals for constructive collaboration, in either events or working group Great public speaking skills Any other languages, particularly European languages, e.g. French, German, Spanish, Italian Working arrangements The position is full-time (40 hours per week) and will be based in Geneva or London (or accessible to London). BCI offers flexible working, with core hours being 10am - 4pm and the option to work from home one day per week. Up to 30% foreign travel will be required under normal circumstances. Applications Interested applicants with the required attributes are asked to send, in English, a detailed CV and a brief cover letter (2 pages maximum) to Better Cotton by email with the subject "Application for "Membership Coordinator" Application deadline: We thank all applicants for their interest; however, only candidates short-listed for a telephone interview will be contacted. Better Cotton is an equal opportunity employer and is committed to good practice and transparency in the management of natural, human, and financial resources.
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home dcor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.Kate Spade New York is part of the Tapestry portfolio a global house of brands committed to stretching what's possible. Job Title: Temporal Wholesale Coordinator WholesalePrimary Purpose: We are looking for a Wholesale Coordinator Wholesale based in London, United Kingdom. The Wholesale Coordinator will play a pivotal part in the set up and management of our European showrooms for selling markets, including creating digital tools and sample management. This candidate will also support the wider wholesale team in various seasonal initiatives to drive and develop the Kate Spade Wholesale business. The successful individual will leverage their proficiency in wholesale to:Manage sample flow throughout the season from Global and Service Providers to European showrooms. Liaising with shipment provider with suppliers when issues arise.Work with VM, Buying and Sales team to ensure successful showroom set-ups and breakdowns across Kate Spade and agent showrooms.Support the facilitation of buyer appointments including setup of meeting space and guaranteeing showroom standards are maintained throughout market. Support sales team with samples for virtual market appointments when required.Day to day running of London showroom including managing market calendars, ordering supplies and managing stock levels.Coordinate facilities maintenance in London Showroom and manage all invoicing and POs across London and Munich showrooms.Managing sample requests across wholesale and marketing for key clients. Manage ecommerce image and copy process, ensuring key wholesale accounts are set up for online seasonal product launch.Assist in creation of digital tools for market launch and market appointmentsDaily communication of updates to Sales team and key partners throughout market.Train and oversee seasonal showroom temps for in-person markets.Manage regular file uploads to internal communications platform, liaising with key cross functional partners within the business to ensure timely uploadSupport the wholesale team in various seasonal initiatives and wider related tasks where needed.(Buying Hub processing)Support with weekly sales reports from key partner and general related administration tasks.The accomplished individual will possess... 2 to 3 years Wholesale experience requiredHighly motivated and target driven to achieve Wholesale team sales targetsA strong and passionate team player motivated to work in a start-up environment in Europe Flexibility to travel in the UK and EuropeWillingness to take on responsibilities outside a defined job scope Excellent communication, organisational and quantitative skillsAbility to work under pressure, in a fast-paced, high performance environment while maintaining a high level of accuracy Confident and dynamic with good initiativeExcel literate and intermediate level of Microsoft OfficeFluent in English, and possibly another European language (Italian or French)Industry contacts / client base would be idealExperience in a multi brand market and United Kingdom and Ireland territory Our Competencies for All EmployeesCourage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.Our Competencies for All People ManagersStrategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at .
Dec 02, 2021
Full time
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home dcor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.Kate Spade New York is part of the Tapestry portfolio a global house of brands committed to stretching what's possible. Job Title: Temporal Wholesale Coordinator WholesalePrimary Purpose: We are looking for a Wholesale Coordinator Wholesale based in London, United Kingdom. The Wholesale Coordinator will play a pivotal part in the set up and management of our European showrooms for selling markets, including creating digital tools and sample management. This candidate will also support the wider wholesale team in various seasonal initiatives to drive and develop the Kate Spade Wholesale business. The successful individual will leverage their proficiency in wholesale to:Manage sample flow throughout the season from Global and Service Providers to European showrooms. Liaising with shipment provider with suppliers when issues arise.Work with VM, Buying and Sales team to ensure successful showroom set-ups and breakdowns across Kate Spade and agent showrooms.Support the facilitation of buyer appointments including setup of meeting space and guaranteeing showroom standards are maintained throughout market. Support sales team with samples for virtual market appointments when required.Day to day running of London showroom including managing market calendars, ordering supplies and managing stock levels.Coordinate facilities maintenance in London Showroom and manage all invoicing and POs across London and Munich showrooms.Managing sample requests across wholesale and marketing for key clients. Manage ecommerce image and copy process, ensuring key wholesale accounts are set up for online seasonal product launch.Assist in creation of digital tools for market launch and market appointmentsDaily communication of updates to Sales team and key partners throughout market.Train and oversee seasonal showroom temps for in-person markets.Manage regular file uploads to internal communications platform, liaising with key cross functional partners within the business to ensure timely uploadSupport the wholesale team in various seasonal initiatives and wider related tasks where needed.(Buying Hub processing)Support with weekly sales reports from key partner and general related administration tasks.The accomplished individual will possess... 2 to 3 years Wholesale experience requiredHighly motivated and target driven to achieve Wholesale team sales targetsA strong and passionate team player motivated to work in a start-up environment in Europe Flexibility to travel in the UK and EuropeWillingness to take on responsibilities outside a defined job scope Excellent communication, organisational and quantitative skillsAbility to work under pressure, in a fast-paced, high performance environment while maintaining a high level of accuracy Confident and dynamic with good initiativeExcel literate and intermediate level of Microsoft OfficeFluent in English, and possibly another European language (Italian or French)Industry contacts / client base would be idealExperience in a multi brand market and United Kingdom and Ireland territory Our Competencies for All EmployeesCourage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and actionable positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.Our Competencies for All People ManagersStrategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at .