About the Company: A highly successful and progressive national, composite general insurance and financial services organisation. An organisation who truly believe in providing an unrivalled level of service to all their clients. About the Role: Working as a Commercial Claims Handler, you will be required to provide an efficient service to commercial clients, ensuring that they receive a prompt and fair claims settlement which encourages them to remain as clients. You will predominantly deal with Fleet, property, EL, PL, and Contractor claims for Commercial and Corporate clients Specific Duties Will Include: Provide a proactive and responsive service to commercial clients, keeping them informed and updated. Produce accurate and timely documents for all aspects of the claims process. Negotiate with insurers on behalf of the client. Promptly escalate any issues that may prevent a claim being settled promptly or fairly, including any suspicion over the validity of a claim. Chase insurers and suppliers to expedite claims progress and settlement. Keep accurate claims records at all times. Build excellent working relationships with the clients Account Executives and the wider client team. Identify gaps, up selling and cross selling opportunities. Key Skills/Experience Required: To be considered for the Commercial Claims Handler opportunity, you will have the following experience: Previous commercial claims handling experience The ability to communicate effectively at all levels. Articulate and good attention to detail Strong PC literacy to include Word and Outlook. Cert CII qualification would be preferred. Salary: Up to £35,000 plus benefits Contact: David Harries Reference: DH/86538 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ
Apr 27, 2024
Full time
About the Company: A highly successful and progressive national, composite general insurance and financial services organisation. An organisation who truly believe in providing an unrivalled level of service to all their clients. About the Role: Working as a Commercial Claims Handler, you will be required to provide an efficient service to commercial clients, ensuring that they receive a prompt and fair claims settlement which encourages them to remain as clients. You will predominantly deal with Fleet, property, EL, PL, and Contractor claims for Commercial and Corporate clients Specific Duties Will Include: Provide a proactive and responsive service to commercial clients, keeping them informed and updated. Produce accurate and timely documents for all aspects of the claims process. Negotiate with insurers on behalf of the client. Promptly escalate any issues that may prevent a claim being settled promptly or fairly, including any suspicion over the validity of a claim. Chase insurers and suppliers to expedite claims progress and settlement. Keep accurate claims records at all times. Build excellent working relationships with the clients Account Executives and the wider client team. Identify gaps, up selling and cross selling opportunities. Key Skills/Experience Required: To be considered for the Commercial Claims Handler opportunity, you will have the following experience: Previous commercial claims handling experience The ability to communicate effectively at all levels. Articulate and good attention to detail Strong PC literacy to include Word and Outlook. Cert CII qualification would be preferred. Salary: Up to £35,000 plus benefits Contact: David Harries Reference: DH/86538 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ
Are you an experienced Claims Handler seeking a new permanent opportunity? Or do you have experience of assessing applications, or underwriting, or similar? Do you have strong telephone based customer service experience? Our client with offices based in Huntingdon is seeking an empathetic and experienced Claims Handler to join them on a permanent basis working Monday to Friday 8.00am - 4.15pm / 9.45am-6.00pm. The role will be office based during probation period and will then revert to a hybrid role (3 days in the office, 2 days home based) upon successful completion. Responsibilities As Claims Handler, you will be responsible for:- Processing claims documentation from initial notification progressing the case through to a conclusion & completion Providing email and telephone based advice & support to customers within agreed service levels Working to departmental call targets Reviewing claims within your portfolio of customers Investigating queries Reporting & escalating any complaints Chasing outstanding information from customers Maintaining diaries and customer information on company systems. Supporting administration. Skills Required As Claims Handler, you will need to be:- Confident in making outbound calls to your customers and contacts. You will take overflow calls from the inbound call team during busy periods. It is essential that you will have an empathetic and calm nature Strong customer service skills ideally in insurance or claims but strong call centre experience will also be considered. Excellent verbal and written communications skills The ability to work to deadlines. Benefits Our client offers excellent working conditions in a busy but friendly environment, competitive salary of 24,684 plus potential of annual bonus, 33 days holiday inclusive of bank holidays, succession plan, training and development, pension and a range of other great benefits. Send your CV for review and immediate interviews possible. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data.
Apr 26, 2024
Full time
Are you an experienced Claims Handler seeking a new permanent opportunity? Or do you have experience of assessing applications, or underwriting, or similar? Do you have strong telephone based customer service experience? Our client with offices based in Huntingdon is seeking an empathetic and experienced Claims Handler to join them on a permanent basis working Monday to Friday 8.00am - 4.15pm / 9.45am-6.00pm. The role will be office based during probation period and will then revert to a hybrid role (3 days in the office, 2 days home based) upon successful completion. Responsibilities As Claims Handler, you will be responsible for:- Processing claims documentation from initial notification progressing the case through to a conclusion & completion Providing email and telephone based advice & support to customers within agreed service levels Working to departmental call targets Reviewing claims within your portfolio of customers Investigating queries Reporting & escalating any complaints Chasing outstanding information from customers Maintaining diaries and customer information on company systems. Supporting administration. Skills Required As Claims Handler, you will need to be:- Confident in making outbound calls to your customers and contacts. You will take overflow calls from the inbound call team during busy periods. It is essential that you will have an empathetic and calm nature Strong customer service skills ideally in insurance or claims but strong call centre experience will also be considered. Excellent verbal and written communications skills The ability to work to deadlines. Benefits Our client offers excellent working conditions in a busy but friendly environment, competitive salary of 24,684 plus potential of annual bonus, 33 days holiday inclusive of bank holidays, succession plan, training and development, pension and a range of other great benefits. Send your CV for review and immediate interviews possible. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data.
Case Handler Guidant Global are currently expanding our growing team of talented case handlers and are looking for diligent individuals that are confident with technology. You will be managing diverse customer cases, utilising telephone, email, and written communication. Embracing flexible working, these roles have options for Manchester based office, hybrid or fully remote working. Here is what you can expect from the role of a Case Handler: Reviewing claims; this involves collating and researching new and existing evidence. The case load is not high volume therefore quality and attention to detail is important. You will be the point of contact for the claimant and will be supporting the process via telephone, email or in writing in a friendly and supportive manner. Checking, analysing, and preparing the evidence before passing the case on to the decision team. Resolving or escalating queries from claimants Achieving your performance goals and supporting achieving team and company service level agreements (SLAs) and Key performance indicators (KPIs) You will receive 4 weeks of excellent training from our team to ensure you are set up for success! We would love to hear from you if you have: Excellent communication skills; written and verbal. The ability to problem solve. Self-motivation & a positive attitude. Great attention to detail. People skills: able to show empathy and work well with others. Good IT skills (Microsoft packages, email, internet). Any previous claim or case handling experience, this is desirable but not essential. Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
Case Handler Guidant Global are currently expanding our growing team of talented case handlers and are looking for diligent individuals that are confident with technology. You will be managing diverse customer cases, utilising telephone, email, and written communication. Embracing flexible working, these roles have options for Manchester based office, hybrid or fully remote working. Here is what you can expect from the role of a Case Handler: Reviewing claims; this involves collating and researching new and existing evidence. The case load is not high volume therefore quality and attention to detail is important. You will be the point of contact for the claimant and will be supporting the process via telephone, email or in writing in a friendly and supportive manner. Checking, analysing, and preparing the evidence before passing the case on to the decision team. Resolving or escalating queries from claimants Achieving your performance goals and supporting achieving team and company service level agreements (SLAs) and Key performance indicators (KPIs) You will receive 4 weeks of excellent training from our team to ensure you are set up for success! We would love to hear from you if you have: Excellent communication skills; written and verbal. The ability to problem solve. Self-motivation & a positive attitude. Great attention to detail. People skills: able to show empathy and work well with others. Good IT skills (Microsoft packages, email, internet). Any previous claim or case handling experience, this is desirable but not essential. Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
Guidant Global are currently expanding our growing team of talented case handlers and are looking for diligent individuals that are confident with technology. You will be managing diverse customer cases, utilising telephone, email, and written communication. Embracing flexible working, these roles have options for Manchester based office, hybrid or fully remote working. Here is what you can expect from the role of a Case Handler: Reviewing claims; this involves collating and researching new and existing evidence. The case load is not high volume therefore quality and attention to detail is important. You will be the point of contact for the claimant and will be supporting the process via telephone, email or in writing in a friendly and supportive manner. Checking, analysing, and preparing the evidence before passing the case on to the decision team. Resolving or escalating queries from claimants Achieving your performance goals and supporting achieving team and company service level agreements (SLAs) and Key performance indicators (KPIs) You will receive 4 weeks of excellent training from our team to ensure you are set up for success! We would love to hear from you if you have: Excellent communication skills; written and verbal. The ability to problem solve. Self-motivation & a positive attitude. Great attention to detail. People skills: able to show empathy and work well with others. Good IT skills (Microsoft packages, email, internet). Any previous claim or case handling experience, this is desirable but not essential. Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
Apr 26, 2024
Full time
Guidant Global are currently expanding our growing team of talented case handlers and are looking for diligent individuals that are confident with technology. You will be managing diverse customer cases, utilising telephone, email, and written communication. Embracing flexible working, these roles have options for Manchester based office, hybrid or fully remote working. Here is what you can expect from the role of a Case Handler: Reviewing claims; this involves collating and researching new and existing evidence. The case load is not high volume therefore quality and attention to detail is important. You will be the point of contact for the claimant and will be supporting the process via telephone, email or in writing in a friendly and supportive manner. Checking, analysing, and preparing the evidence before passing the case on to the decision team. Resolving or escalating queries from claimants Achieving your performance goals and supporting achieving team and company service level agreements (SLAs) and Key performance indicators (KPIs) You will receive 4 weeks of excellent training from our team to ensure you are set up for success! We would love to hear from you if you have: Excellent communication skills; written and verbal. The ability to problem solve. Self-motivation & a positive attitude. Great attention to detail. People skills: able to show empathy and work well with others. Good IT skills (Microsoft packages, email, internet). Any previous claim or case handling experience, this is desirable but not essential. Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
Commercial Account Handler Birmingham Up to £44,000 Plus Excellent Benefits A highly successful and well-regarded general insurance and financial services organisation has a requirement for a Commercial Account Handler to join their Mid Corporate team in Bristol. They seek a driven and motivated professional with previous Commercial insurance experience to support the needs of a diverse group of clients with premiums ranging from £10k up to £500k. The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet the expectations of all parties. Key Responsibilities: Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources. Ensure the smooth running of assigned portfolio on a day-to-day basis. Develop and maintain relationships with clients and insurers at all levels. Respond to queries from both clients and insurers in a pro-active manner. Manage the administration of schemes including invoicing, claims data, and communication materials. Prepare template client reports as requested by Account Executive. Periodically attend client meetings with the Account Executive. Maintain client records and data in line with systems and protocols. Key Skills/Experience Required: In order to be considered for the role of Commercial Account Handler, you must possess the following: Commercial Insurance knowledge/experience, gained either as an Account Handler or in an Underwriting role. Good communication, decision making and problem-solving skills. Excellent relationship building skills. The ability to work under pressure and assimilate large quantities of information quickly. Influencing and negotiation skills. Commercial awareness. An eagerness to progress with your ACII qualification would be supported, but is not essential. Salary/Benefits Information: Salary to £44,000 Excellent Pension, employer contribution up to 12% Private Healthcare 27 days holiday Hybrid working 2 days/week in the office Contact: David Harries Reference: DH/22975 Candidate care: By responding to this advert, you consent to Cavendish Maine processing the personal data included within this application. If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies.If you do not want us to do this, please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ
Apr 26, 2024
Full time
Commercial Account Handler Birmingham Up to £44,000 Plus Excellent Benefits A highly successful and well-regarded general insurance and financial services organisation has a requirement for a Commercial Account Handler to join their Mid Corporate team in Bristol. They seek a driven and motivated professional with previous Commercial insurance experience to support the needs of a diverse group of clients with premiums ranging from £10k up to £500k. The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet the expectations of all parties. Key Responsibilities: Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources. Ensure the smooth running of assigned portfolio on a day-to-day basis. Develop and maintain relationships with clients and insurers at all levels. Respond to queries from both clients and insurers in a pro-active manner. Manage the administration of schemes including invoicing, claims data, and communication materials. Prepare template client reports as requested by Account Executive. Periodically attend client meetings with the Account Executive. Maintain client records and data in line with systems and protocols. Key Skills/Experience Required: In order to be considered for the role of Commercial Account Handler, you must possess the following: Commercial Insurance knowledge/experience, gained either as an Account Handler or in an Underwriting role. Good communication, decision making and problem-solving skills. Excellent relationship building skills. The ability to work under pressure and assimilate large quantities of information quickly. Influencing and negotiation skills. Commercial awareness. An eagerness to progress with your ACII qualification would be supported, but is not essential. Salary/Benefits Information: Salary to £44,000 Excellent Pension, employer contribution up to 12% Private Healthcare 27 days holiday Hybrid working 2 days/week in the office Contact: David Harries Reference: DH/22975 Candidate care: By responding to this advert, you consent to Cavendish Maine processing the personal data included within this application. If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies.If you do not want us to do this, please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine. JBRP1_UKTJ
Job Advert Are you ready to take the next step in your claims handling career? We're looking for a Senior Home Claims Handler to join our team and make a real impact on our customers' lives working rotational shifts Monday to Friday 8am to 9pm and Saturday 8am to 5pm. Apply today to join a team that provides exceptional service to deliver high overall customer satisfaction, confidence and clarity throughout the claim journey. What you'll do in this role Balancing your time between servicing customers at first notification of loss, evaluating coverage and progressing claims in line with our claims management operating model Accurately registering new claims in line with the circumstances of loss or damage Evaluating coverage in conjunction with claims systems to determine whether the damage or loss is covered by the policy, and if so, the extent of the coverage Discussing the claim outcome with customers effectively and in line with claims processes Identifying fraudulent claims and claims that require underwriting or technical referrals in line with our claims processes. Investigating claims where required including assessing cause and extent of damages or loss Your qualifications and experience At least 12 months' experience in a senior claims handling role Familiarity with financial regulatory requirements related to insurance claims processing Demonstrate a keen eye for detail in evaluating claims and managing financial transactions Sound interpersonal, planning and analytical skills Confident in delivering briefing sessions and analysing data to support operational improvements Flexibility in communication, especially in challenging circumstances What's in it for you Competitive salary of £26,500 with opportunities for growth Access to a generous employee discount portal, saving you up to £1,000 annually on groceries, shopping, entertainment, and travel. A furry friend perk - a subscription to for your beloved canine companion. Wellbeing support through free access to services that enhance your mental and physical health. Comprehensive dental plan and priority access to a private GP Be part of delivering world-class service and shaping our claim's philosophy Work in an inclusive and collaborative environment In return, we offer a competitive salary, a supportive team environment and the opportunity to develop your skills and progress in your career. If you're ready for a new challenge, apply now and be a key player in our commitment to providing exceptional customer service and making a difference in the lives of our customers. Job Reference: UK02278
Apr 26, 2024
Full time
Job Advert Are you ready to take the next step in your claims handling career? We're looking for a Senior Home Claims Handler to join our team and make a real impact on our customers' lives working rotational shifts Monday to Friday 8am to 9pm and Saturday 8am to 5pm. Apply today to join a team that provides exceptional service to deliver high overall customer satisfaction, confidence and clarity throughout the claim journey. What you'll do in this role Balancing your time between servicing customers at first notification of loss, evaluating coverage and progressing claims in line with our claims management operating model Accurately registering new claims in line with the circumstances of loss or damage Evaluating coverage in conjunction with claims systems to determine whether the damage or loss is covered by the policy, and if so, the extent of the coverage Discussing the claim outcome with customers effectively and in line with claims processes Identifying fraudulent claims and claims that require underwriting or technical referrals in line with our claims processes. Investigating claims where required including assessing cause and extent of damages or loss Your qualifications and experience At least 12 months' experience in a senior claims handling role Familiarity with financial regulatory requirements related to insurance claims processing Demonstrate a keen eye for detail in evaluating claims and managing financial transactions Sound interpersonal, planning and analytical skills Confident in delivering briefing sessions and analysing data to support operational improvements Flexibility in communication, especially in challenging circumstances What's in it for you Competitive salary of £26,500 with opportunities for growth Access to a generous employee discount portal, saving you up to £1,000 annually on groceries, shopping, entertainment, and travel. A furry friend perk - a subscription to for your beloved canine companion. Wellbeing support through free access to services that enhance your mental and physical health. Comprehensive dental plan and priority access to a private GP Be part of delivering world-class service and shaping our claim's philosophy Work in an inclusive and collaborative environment In return, we offer a competitive salary, a supportive team environment and the opportunity to develop your skills and progress in your career. If you're ready for a new challenge, apply now and be a key player in our commitment to providing exceptional customer service and making a difference in the lives of our customers. Job Reference: UK02278
Position: Commercial Insurance Broker Claims Handler Salary: 35,000 - 45,000 + Sales Bonus Structure Are you an experienced Commercial Insurance professional seeking a dynamic role with excellent growth opportunities? We have an exciting opportunity for a Commercial Insurance Broker Claims Handler to join our team. Responsibilities: Client Management: Handle client claims and inquiries, providing timely and effective assistance to ensure client satisfaction. Policy Management: Manage customer policies, including processing renewals and amendments, ensuring accuracy and compliance with regulations. Sales and New Business: Identify and pursue opportunities for new business, cross-selling, and up selling insurance products to existing and prospective clients. Claims Handling: Investigate and process insurance claims, liaising with clients, insurers, and third parties to facilitate claims resolution. 360 Role: This role involves end-to-end involvement in client interactions, from sales and policy management to claims handling and customer service. Requirements: Experience: Minimum of 5 years of experience in commercial insurance, with a strong understanding of insurance products, regulations, and claims processes. Certifications: Possession of Cert CII qualification is desirable but not essential. Sales Acumen: Proven track record in sales and business development within the insurance industry, with the ability to identify and capitalise on opportunities. Customer Focus: Excellent customer service skills, with a focus on delivering exceptional service and building long-term client relationships. Team Player: Ability to work collaboratively within a small team environment, supporting colleagues and contributing to the overall success of the business. Growth Mindset: Ambitious and proactive individual eager to contribute to the growth and expansion of the company, with a view to potential future leadership and mentoring opportunities. Benefits: Competitive salary range with a lucrative sales bonus structure. Opportunity to join a small but growing company with excellent prospects for career advancement. Chance to play a key role in the company's growth and expansion, with potential future leadership and mentoring opportunities. If you're ready to take the next step in your commercial insurance career and join a dynamic team, apply now!
Apr 25, 2024
Full time
Position: Commercial Insurance Broker Claims Handler Salary: 35,000 - 45,000 + Sales Bonus Structure Are you an experienced Commercial Insurance professional seeking a dynamic role with excellent growth opportunities? We have an exciting opportunity for a Commercial Insurance Broker Claims Handler to join our team. Responsibilities: Client Management: Handle client claims and inquiries, providing timely and effective assistance to ensure client satisfaction. Policy Management: Manage customer policies, including processing renewals and amendments, ensuring accuracy and compliance with regulations. Sales and New Business: Identify and pursue opportunities for new business, cross-selling, and up selling insurance products to existing and prospective clients. Claims Handling: Investigate and process insurance claims, liaising with clients, insurers, and third parties to facilitate claims resolution. 360 Role: This role involves end-to-end involvement in client interactions, from sales and policy management to claims handling and customer service. Requirements: Experience: Minimum of 5 years of experience in commercial insurance, with a strong understanding of insurance products, regulations, and claims processes. Certifications: Possession of Cert CII qualification is desirable but not essential. Sales Acumen: Proven track record in sales and business development within the insurance industry, with the ability to identify and capitalise on opportunities. Customer Focus: Excellent customer service skills, with a focus on delivering exceptional service and building long-term client relationships. Team Player: Ability to work collaboratively within a small team environment, supporting colleagues and contributing to the overall success of the business. Growth Mindset: Ambitious and proactive individual eager to contribute to the growth and expansion of the company, with a view to potential future leadership and mentoring opportunities. Benefits: Competitive salary range with a lucrative sales bonus structure. Opportunity to join a small but growing company with excellent prospects for career advancement. Chance to play a key role in the company's growth and expansion, with potential future leadership and mentoring opportunities. If you're ready to take the next step in your commercial insurance career and join a dynamic team, apply now!
Senior Claims Handler - Complex Claims (European Medical Malpractice) London - 2 days per week in the office Finitas have partnered with a fantastic M&A (Re)Insurance business to identify a Senior Claims Handler to add to their team. This company hosts a fantastic working culture and actively promotes career progression throughout your time with them. In this role you will provide technical oversight of a portfolio of Medical Malpractice claims and collaborate closely with the TPAs ensuring the portfolio is handled effectively. You will handle claims exceeding Delegated Authority, in line with company claims handling guidelines. There will also be the opportunity to work on other portfolios as and when they are taken on. Experience requirement: Excellent level of claims handling technical experience and knowledge Understanding of medical negligence claims Insurance or legal background Worked with TPAs This is a fantastic opportunity to join a global and continually growing company. Interviews are happening next week, this role won't be around for long! Please register your interest by sending your CV
Apr 25, 2024
Full time
Senior Claims Handler - Complex Claims (European Medical Malpractice) London - 2 days per week in the office Finitas have partnered with a fantastic M&A (Re)Insurance business to identify a Senior Claims Handler to add to their team. This company hosts a fantastic working culture and actively promotes career progression throughout your time with them. In this role you will provide technical oversight of a portfolio of Medical Malpractice claims and collaborate closely with the TPAs ensuring the portfolio is handled effectively. You will handle claims exceeding Delegated Authority, in line with company claims handling guidelines. There will also be the opportunity to work on other portfolios as and when they are taken on. Experience requirement: Excellent level of claims handling technical experience and knowledge Understanding of medical negligence claims Insurance or legal background Worked with TPAs This is a fantastic opportunity to join a global and continually growing company. Interviews are happening next week, this role won't be around for long! Please register your interest by sending your CV
Guidant Global are currently expanding our growing team of talented case handlers and are looking for diligent individuals that are confident with technology. You will be managing diverse customer cases, utilising telephone, email, and written communication. Embracing flexible working, these roles have options for Manchester based office, hybrid or fully remote working. Here is what you can expect from the role of a Case Handler: Reviewing claims; this involves collating and researching new and existing evidence. The case load is not high volume therefore quality and attention to detail is important. You will be the point of contact for the claimant and will be supporting the process via telephone, email or in writing in a friendly and supportive manner. Checking, analysing, and preparing the evidence before passing the case on to the decision team. Resolving or escalating queries from claimants Achieving your performance goals and supporting achieving team and company service level agreements (SLAs) and Key performance indicators (KPIs) You will receive 4 weeks of excellent training from our team to ensure you are set up for success! We would love to hear from you if you have: Excellent communication skills; written and verbal. The ability to problem solve. Self-motivation & a positive attitude. Great attention to detail. People skills: able to show empathy and work well with others. Good IT skills (Microsoft packages, email, internet). Any previous claim or case handling experience, this is desirable but not essential. Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
Apr 25, 2024
Full time
Guidant Global are currently expanding our growing team of talented case handlers and are looking for diligent individuals that are confident with technology. You will be managing diverse customer cases, utilising telephone, email, and written communication. Embracing flexible working, these roles have options for Manchester based office, hybrid or fully remote working. Here is what you can expect from the role of a Case Handler: Reviewing claims; this involves collating and researching new and existing evidence. The case load is not high volume therefore quality and attention to detail is important. You will be the point of contact for the claimant and will be supporting the process via telephone, email or in writing in a friendly and supportive manner. Checking, analysing, and preparing the evidence before passing the case on to the decision team. Resolving or escalating queries from claimants Achieving your performance goals and supporting achieving team and company service level agreements (SLAs) and Key performance indicators (KPIs) You will receive 4 weeks of excellent training from our team to ensure you are set up for success! We would love to hear from you if you have: Excellent communication skills; written and verbal. The ability to problem solve. Self-motivation & a positive attitude. Great attention to detail. People skills: able to show empathy and work well with others. Good IT skills (Microsoft packages, email, internet). Any previous claim or case handling experience, this is desirable but not essential. Guidant Global (BH4SF) is acting as an Employment Agency in relation to this vacancy.
Do you have 1-2 years plus commercial claims experience? If so, then this is an opportunity we feel you cannot let pass you by and can offer the right person a career defining move working for a business whose aim is to look after, support and nurture all their staff. Now we wont bore you with a long list of duties, you re already in claims who knows what the job entails, so lets get straight down to what YOU want to know! A forward-thinking Insurance Broker, based in Epsom are now seeking to grow their claims team with the appointment of an ambitious claims handler. It is a very sociable office with a work hard play hard ethos and the office has recently been refurbished London style , so offers a really nice surrounding to work in. We were really impressed with what the Managing Director here had to say about them as a business and the fantastic opportunities they can offer someone you as an up and coming insurance professional here, offering you genuine progression opportunities (almost all of the current team have been promoted within the business at various stages.) as well as offering you true and unwavering support to help people thrive here. In short it seems they actually care about their staff, as your success means they are a success. They offer 25 days holiday plus bank holidays to start, death in service after 6 months and have a flexible attitude to your work/life balance. If you have parental responsibilities they can be flexible around sports day, panto, parents evening, etc as they try to ensure staff do not miss milestones for their kids. If you haven t got kids, they can still offer flexibility with regard to the odd early finish to get away for a weekend etc. There are also some other cool perks here, they provide 24/7 GP access you can go via their life cover provider (after 6 months service) to help avoid GP waiting times as well as Medical second opinion cover they have a service whereby staff can seek a medical second opinion if they are unhappy with a medical diagnosis again this kicks in after 6 months service) They are also currently looking at signing up to fizz benefits and so this would give various access to cashback and discounts for various things including cinema tickets and shopping too! Job wise, this will be a standard Commercial Claims handling role, looking after a mix of clients from SME up to Corporate, handling their claims and making sure they move along smoothly. As above, we would be keen to speak to you if you have 1-2 years commercial claims experience and this can be at a broker, insurer or loss adjusters. In return, the salary on offer is up to £25-30k basic depending on experience with a company performance related bonus. Working hours are Monday to Friday, 8:30 to 5pm. At present, this role will be office based - so it s important to note this, they have a sociable team and a need to work collaboratively and so you as a claims handler are central and crucial to that! If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment for a confidential chat.
Apr 25, 2024
Full time
Do you have 1-2 years plus commercial claims experience? If so, then this is an opportunity we feel you cannot let pass you by and can offer the right person a career defining move working for a business whose aim is to look after, support and nurture all their staff. Now we wont bore you with a long list of duties, you re already in claims who knows what the job entails, so lets get straight down to what YOU want to know! A forward-thinking Insurance Broker, based in Epsom are now seeking to grow their claims team with the appointment of an ambitious claims handler. It is a very sociable office with a work hard play hard ethos and the office has recently been refurbished London style , so offers a really nice surrounding to work in. We were really impressed with what the Managing Director here had to say about them as a business and the fantastic opportunities they can offer someone you as an up and coming insurance professional here, offering you genuine progression opportunities (almost all of the current team have been promoted within the business at various stages.) as well as offering you true and unwavering support to help people thrive here. In short it seems they actually care about their staff, as your success means they are a success. They offer 25 days holiday plus bank holidays to start, death in service after 6 months and have a flexible attitude to your work/life balance. If you have parental responsibilities they can be flexible around sports day, panto, parents evening, etc as they try to ensure staff do not miss milestones for their kids. If you haven t got kids, they can still offer flexibility with regard to the odd early finish to get away for a weekend etc. There are also some other cool perks here, they provide 24/7 GP access you can go via their life cover provider (after 6 months service) to help avoid GP waiting times as well as Medical second opinion cover they have a service whereby staff can seek a medical second opinion if they are unhappy with a medical diagnosis again this kicks in after 6 months service) They are also currently looking at signing up to fizz benefits and so this would give various access to cashback and discounts for various things including cinema tickets and shopping too! Job wise, this will be a standard Commercial Claims handling role, looking after a mix of clients from SME up to Corporate, handling their claims and making sure they move along smoothly. As above, we would be keen to speak to you if you have 1-2 years commercial claims experience and this can be at a broker, insurer or loss adjusters. In return, the salary on offer is up to £25-30k basic depending on experience with a company performance related bonus. Working hours are Monday to Friday, 8:30 to 5pm. At present, this role will be office based - so it s important to note this, they have a sociable team and a need to work collaboratively and so you as a claims handler are central and crucial to that! If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment for a confidential chat.
Desktop Commercial Property Adjuster required to complement an existing team, handling a portfolio of Commercial Material Damage and Business Interruption losses through to settlement. You will be responsible for all reports regarding each visit and full diary maintenance. Additionally, you will be required to manage a caseload effectively providing service delivery within clients SLAs and meeting challenging audit criteria, writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. This is a hybrid role and candidates will be expected to work out of the clients offices (Leeds) 1 2 days per week.
Apr 24, 2024
Full time
Desktop Commercial Property Adjuster required to complement an existing team, handling a portfolio of Commercial Material Damage and Business Interruption losses through to settlement. You will be responsible for all reports regarding each visit and full diary maintenance. Additionally, you will be required to manage a caseload effectively providing service delivery within clients SLAs and meeting challenging audit criteria, writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. This is a hybrid role and candidates will be expected to work out of the clients offices (Leeds) 1 2 days per week.
Do you have strong third-party / credit hire claims experience? Do you enjoy negotiating and managing each claim to a conclusion and have strong knowledge of relevant jurisdictional rules and protocols? You will typically be responsible for investigating, reserving, and negotiating settlement of Motor/Third Party & Credit Hire claims. You will be assessing indemnity, investigating liability and quantum on motor claims, ensuring that each claim is dealt with thoroughly to limit indemnity spend. We are seeking candidates with experience of handling Motor claims from an Insurer, Legal, Adjusting or Accident Management background.
Apr 24, 2024
Full time
Do you have strong third-party / credit hire claims experience? Do you enjoy negotiating and managing each claim to a conclusion and have strong knowledge of relevant jurisdictional rules and protocols? You will typically be responsible for investigating, reserving, and negotiating settlement of Motor/Third Party & Credit Hire claims. You will be assessing indemnity, investigating liability and quantum on motor claims, ensuring that each claim is dealt with thoroughly to limit indemnity spend. We are seeking candidates with experience of handling Motor claims from an Insurer, Legal, Adjusting or Accident Management background.
A rare and genuinely fantastic opportunity to turbocharge your career within adjusting. If you re a domestic adjuster or you re a claims handler with experience of handling domestic or commercial property claims and you want to move up the ladder, then this is going to be a job you want to apply for. Once trained up, you ll be confidently handling property claims up to £100k for a variety of major insurers. You ll attend site, check policy liability, assess the loss / damage, write full format ABI reports and negotiate settlement in line with policy terms. Support for CILA exams Training from some of the best adjusters in the business Strong package and benefits.
Apr 24, 2024
Full time
A rare and genuinely fantastic opportunity to turbocharge your career within adjusting. If you re a domestic adjuster or you re a claims handler with experience of handling domestic or commercial property claims and you want to move up the ladder, then this is going to be a job you want to apply for. Once trained up, you ll be confidently handling property claims up to £100k for a variety of major insurers. You ll attend site, check policy liability, assess the loss / damage, write full format ABI reports and negotiate settlement in line with policy terms. Support for CILA exams Training from some of the best adjusters in the business Strong package and benefits.
Claims Handler Bolton (Remote working or office based) Permanent £24,000 - £28,000 Dependent on Experience The Client My client is a well-established client who help their clients manage risk, operate their core business processes, transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. The Role Due to our clients continued expansion in the UK market, they are looking for a self-driven and confident desk-based Building Technician to join the subsidence team. The role can be based in the Bolton Office or Home Based (ideally you will have had previous experience of working from home before because you'll know the discipline and focus required to work from home). The Responsibilities Main duties and responsibilities will be to work as part of our desk-based team to drive subsidence claims towards settlement and will include: Communicating with customers, contractors and insurer clients over the telephone, email and in writing Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage Updating and creating building repair scopes using our in-house schedule of rates Assessing contractor estimates Negotiating cash settlements for repairs with policyholders Managing panel contractors, controlling repair schedules and costs Settling claims under delegated authority Experience Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor Demonstrate great communication and organisation skills Ability to demonstrate a high standard of customer service Computer literate, with excellent verbal and written communication skills Ability to thrive in a fast-paced target driven environment Positive attitude and be a flexible, self-motivated team player Attention to detail and ability to assess and resolve problems and find solutions Flexibility and adaptability The ability to organise own workload The ability to work in a fast paced and changing environment This is an exciting opportunity for ambitious individuals seeking career path progression. As a permanent employee of my client you will be entitled to an array of benefits, including 25 days holiday (plus bank holidays), access to discounts to thousands of retailers as well as the training and support you require to take your career further than ever before (plus many more)! Benefits Company car allowance Bonus scheme Pension contribution matched up to 5% Life Assurance (2 x basic salary) Free Headspace membership Eye Test Vouchers Access to Employee Assistance Programme Access to training and professional qualifications
Apr 24, 2024
Full time
Claims Handler Bolton (Remote working or office based) Permanent £24,000 - £28,000 Dependent on Experience The Client My client is a well-established client who help their clients manage risk, operate their core business processes, transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. The Role Due to our clients continued expansion in the UK market, they are looking for a self-driven and confident desk-based Building Technician to join the subsidence team. The role can be based in the Bolton Office or Home Based (ideally you will have had previous experience of working from home before because you'll know the discipline and focus required to work from home). The Responsibilities Main duties and responsibilities will be to work as part of our desk-based team to drive subsidence claims towards settlement and will include: Communicating with customers, contractors and insurer clients over the telephone, email and in writing Managing third party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage Updating and creating building repair scopes using our in-house schedule of rates Assessing contractor estimates Negotiating cash settlements for repairs with policyholders Managing panel contractors, controlling repair schedules and costs Settling claims under delegated authority Experience Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor Demonstrate great communication and organisation skills Ability to demonstrate a high standard of customer service Computer literate, with excellent verbal and written communication skills Ability to thrive in a fast-paced target driven environment Positive attitude and be a flexible, self-motivated team player Attention to detail and ability to assess and resolve problems and find solutions Flexibility and adaptability The ability to organise own workload The ability to work in a fast paced and changing environment This is an exciting opportunity for ambitious individuals seeking career path progression. As a permanent employee of my client you will be entitled to an array of benefits, including 25 days holiday (plus bank holidays), access to discounts to thousands of retailers as well as the training and support you require to take your career further than ever before (plus many more)! Benefits Company car allowance Bonus scheme Pension contribution matched up to 5% Life Assurance (2 x basic salary) Free Headspace membership Eye Test Vouchers Access to Employee Assistance Programme Access to training and professional qualifications
Experienced Sales Executives within the Insurance industry required for an independant insurance broker. Are you passionate about insurance and customer service? Do you thrive in a dynamic, client-focused environment? We're seeking a talented Account Handler to join our team and play a pivotal role in delivering exceptional service to our clients. Key Responsibilities: Manage a portfolio of clients, providing expert advice and guidance on insurance products and services. Build strong relationships with clients, understanding their needs and ensuring their insurance requirements are met. Handle policy renewals, amendments, and claims efficiently and effectively. Collaborate closely with insurance underwriters to negotiate terms and ensure optimal coverage for clients. Stay updated on industry trends, regulations, and market developments to provide informed recommendations to clients. Requirements: Previous experience in the insurance industry, ideally in a client-facing role. Excellent communication and interpersonal skills, with a strong customer service orientation. Attention to detail and ability to manage multiple tasks in a fast-paced environment. Proficiency in insurance software and Microsoft Office Suite. Relevant qualifications (e.g., CII certifications) are a plus. Why Join Us: Opportunity for career growth and development in a leading insurance firm. Competitive salary and benefits package. Collaborative and supportive team environment. Ongoing training and professional development opportunities. Make a meaningful impact by helping clients protect what matters most. If you're ready to take the next step in your insurance career and make a difference for our clients, we want to hear from you! Apply now with your CV and we will be in touch.
Apr 24, 2024
Full time
Experienced Sales Executives within the Insurance industry required for an independant insurance broker. Are you passionate about insurance and customer service? Do you thrive in a dynamic, client-focused environment? We're seeking a talented Account Handler to join our team and play a pivotal role in delivering exceptional service to our clients. Key Responsibilities: Manage a portfolio of clients, providing expert advice and guidance on insurance products and services. Build strong relationships with clients, understanding their needs and ensuring their insurance requirements are met. Handle policy renewals, amendments, and claims efficiently and effectively. Collaborate closely with insurance underwriters to negotiate terms and ensure optimal coverage for clients. Stay updated on industry trends, regulations, and market developments to provide informed recommendations to clients. Requirements: Previous experience in the insurance industry, ideally in a client-facing role. Excellent communication and interpersonal skills, with a strong customer service orientation. Attention to detail and ability to manage multiple tasks in a fast-paced environment. Proficiency in insurance software and Microsoft Office Suite. Relevant qualifications (e.g., CII certifications) are a plus. Why Join Us: Opportunity for career growth and development in a leading insurance firm. Competitive salary and benefits package. Collaborative and supportive team environment. Ongoing training and professional development opportunities. Make a meaningful impact by helping clients protect what matters most. If you're ready to take the next step in your insurance career and make a difference for our clients, we want to hear from you! Apply now with your CV and we will be in touch.
Elizabeth Michael Associates
Nottingham, Nottinghamshire
SPECALIST SUPPORT ADMINISTRATOR / TEMP - PERM NG12, NOTTINGHAM 9:00AM - 5:00PM MONDAY - FRIDAY £11.44 PER HOUR START ASAP TEMP TO PERM Responsabilities: - Inputting client data and risk information into a CRM system - Carrying out new business and renewal due diligence - Carrying out credit checks, google searches - Carrying out post inception administrative tasks - Providing administrative support to the Account Handlers - Providing Telephone support to the team - Dealing with incoming and outgoing post - Updating claims from reports provided by Insurers. - Issuing physical renewal invitations to clients within a 21-day period from list provided by line manager Essential Experience: - Able to work on their own and as part of a team - Excellent IT skills on Microsoft office knowledge - Highly organised - Previous admin experience
Apr 23, 2024
Full time
SPECALIST SUPPORT ADMINISTRATOR / TEMP - PERM NG12, NOTTINGHAM 9:00AM - 5:00PM MONDAY - FRIDAY £11.44 PER HOUR START ASAP TEMP TO PERM Responsabilities: - Inputting client data and risk information into a CRM system - Carrying out new business and renewal due diligence - Carrying out credit checks, google searches - Carrying out post inception administrative tasks - Providing administrative support to the Account Handlers - Providing Telephone support to the team - Dealing with incoming and outgoing post - Updating claims from reports provided by Insurers. - Issuing physical renewal invitations to clients within a 21-day period from list provided by line manager Essential Experience: - Able to work on their own and as part of a team - Excellent IT skills on Microsoft office knowledge - Highly organised - Previous admin experience
Elizabeth Michael Associates
Nottingham, Nottinghamshire
SUPPORT ADMINISTRATOR / TEMP - PERM NG12, NOTTINGHAM 9:00AM - 5:00PM MONDAY - FRIDAY £11.44 PER HOUR START ASAP TEMP TO PERM Responsabilities: - Transferring data from Microsoft documents - Inputting clint data and risk information into the internal CRM system - Carrying out new business and ttenewal due diligence - Carrying out credit checks, google searches - Carrying out post inception administrative tasks - Creating the client database with any relevant information - Providing administrative support to the Account Handlers - Setting up finance payments - Dealing with incoming and outgoing post - Telephone support - Claims updates and assistance - Assisting account handlers with midterm adjustments Essential Experience: - Able to work on their own and as part of a team - Excellent IT skills on Microsoft office knowledge - Highly organised - Previous admin experience
Apr 23, 2024
Full time
SUPPORT ADMINISTRATOR / TEMP - PERM NG12, NOTTINGHAM 9:00AM - 5:00PM MONDAY - FRIDAY £11.44 PER HOUR START ASAP TEMP TO PERM Responsabilities: - Transferring data from Microsoft documents - Inputting clint data and risk information into the internal CRM system - Carrying out new business and ttenewal due diligence - Carrying out credit checks, google searches - Carrying out post inception administrative tasks - Creating the client database with any relevant information - Providing administrative support to the Account Handlers - Setting up finance payments - Dealing with incoming and outgoing post - Telephone support - Claims updates and assistance - Assisting account handlers with midterm adjustments Essential Experience: - Able to work on their own and as part of a team - Excellent IT skills on Microsoft office knowledge - Highly organised - Previous admin experience
Job Description - Associate General Counsel - 12 month fixed term contract (M1D) Job Description Associate General Counsel - 12 month fixed term contract ( Job Number: M1D ) DISCOVER your opportunity Associate General Counsel - Litigation, UK & Lloyd's - 12 month Fixed Term Contract London, UK We are looking for a lawyer with extensive experience of insurance coverage litigation to join our small and collaborative Litigation, UK & Lloyd's team.The team provides legal advice regarding first and third-party coverage related matters spanning a wide range of property and casualty and specialty lines of business and plays a pivotal role in AXA XL's in-house claims counsel capabilities. It also assists the claims teams with day-to-day legal questions and management of litigation. As an Associate General Counsel - Litigation, UK & Lloyd's, you will provide a broad range of insurance law advice to claims handlers in respect of both contentious and non-contentious matters in a wide variety of jurisdictions. You will work on both pre-litigation and litigated claims, as well as managing coverage litigation together with the claims handling team. You will report directly to the Head of Litigation - UK & Lloyd's. You will be retained on a 12-month fixed term contract to commence from May 2024. DISCOVER your opportunity What will your essential responsibilities include? Developing comprehensive and high-quality coverage analyses, litigation and settlement strategies, keeping in mind both the particulars of each case as well as its impact on the entire book of claims and the business generally. Thinking strategically about and managing claims-related litigation. Outside of coverage and litigation advice, providing comprehensive general legal advice to the complex and multi-jurisdictional Claims organization of AXA XL, including regulatory and claims vendor contracting matters. Participating in the development of litigation management systems and processes in collaboration with other internal litigation units. Overseeing the selection and management of qualified, cost-effective outside counsel and other litigation vendors; managing, directing and actively partnering with outside counsel with respect to day-to-day file management, including the development and implementation of settlement, mediation, arbitration, or other dispute resolution strategies. Serving as a subject matter expert and resource to other units across our global insurance platform by providing comprehensive and timely legal advice and training to internal stakeholders including Claims. Reporting on significant case developments and litigation trends to senior management and other internal stakeholders; maintaining regular communication with internal clients and consulting on file strategy. Providing hands-on management for certain high-profile matters in addition to managing external counsel across a broad spectrum of claims-related litigation/arbitration matters. Focusing on individual and 'book of business' issues, including choice of law/venue and policy terms and conditions with a portfolio view of exposures and opportunities to change the law on appeal. You will work closely and collaboratively with the UK, US and Europe & Asia-Pac Claims teams. You will interact regularly with the Underwriting Legal and Policy Wordings teams to enhance the 'Underwriting and Claims feedback loop'. You will report to the Head of Litigation - UK & Lloyd's. We're looking for someone who has these abilities and skills: • International coverage experience: track record of insurance coverage experience, including coverage litigation, arbitration and mediation gained at a top law firm. • Legal credentials: Degree with high academic achievement and solicitor of the Supreme Court of England and Wales or UK barrister. • Preferred but not essential: Proficiency in another European language. • Preferred but not essential:property and casualty and financial lines insurance coverage litigation expertise. • Preferred but not essential: In-house experience with a specialty (re)insurer and experience of managing litigation inside and outside the UK. • Able to understand all facets of claims and apply that knowledge to the global claims organization to assist in moving the technical and strategic agenda forward. • Able to provide assistance with amending and drafting policy wordings from a legal perspective. • Research and Analysis: Possessing the knack for complete and comprehensive researching while being able to deliver crisp, targeted and on-point analysis in a fast-paced environment. • Strategic thinking: Visualize what doesn't exist and know how to get there. Can invent, design and build. Thought leader who is able to facilitate discussions and engage with subject matter experts. • Leadership skills: Demonstrate courage. Coach, train, set expectations, evaluate and hold people accountable for delivering results in a highly matrixed environment. Change agent who can influence others across the organization. • Drafting skills for both internal notes and external communications. • Overseeing e-discovery as and when required. • Cross Border Teamworking: ability to act independently as a number of the internal claims handler clients are based outside the UK. • Mental Agility: Innovative thinker, willing to turn ideas on their heads. Capable of handling highly complex financial data and situations. • Communication and negotiation: Excellent verbal and written communication, collaboration, negotiation and presentation skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. • Passion for Results: Work tenaciously to achieve outstanding results. A bias for action. Set high standards for self and others. Act with a sense of urgency and prudence. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. . click apply for full job details
Apr 23, 2024
Full time
Job Description - Associate General Counsel - 12 month fixed term contract (M1D) Job Description Associate General Counsel - 12 month fixed term contract ( Job Number: M1D ) DISCOVER your opportunity Associate General Counsel - Litigation, UK & Lloyd's - 12 month Fixed Term Contract London, UK We are looking for a lawyer with extensive experience of insurance coverage litigation to join our small and collaborative Litigation, UK & Lloyd's team.The team provides legal advice regarding first and third-party coverage related matters spanning a wide range of property and casualty and specialty lines of business and plays a pivotal role in AXA XL's in-house claims counsel capabilities. It also assists the claims teams with day-to-day legal questions and management of litigation. As an Associate General Counsel - Litigation, UK & Lloyd's, you will provide a broad range of insurance law advice to claims handlers in respect of both contentious and non-contentious matters in a wide variety of jurisdictions. You will work on both pre-litigation and litigated claims, as well as managing coverage litigation together with the claims handling team. You will report directly to the Head of Litigation - UK & Lloyd's. You will be retained on a 12-month fixed term contract to commence from May 2024. DISCOVER your opportunity What will your essential responsibilities include? Developing comprehensive and high-quality coverage analyses, litigation and settlement strategies, keeping in mind both the particulars of each case as well as its impact on the entire book of claims and the business generally. Thinking strategically about and managing claims-related litigation. Outside of coverage and litigation advice, providing comprehensive general legal advice to the complex and multi-jurisdictional Claims organization of AXA XL, including regulatory and claims vendor contracting matters. Participating in the development of litigation management systems and processes in collaboration with other internal litigation units. Overseeing the selection and management of qualified, cost-effective outside counsel and other litigation vendors; managing, directing and actively partnering with outside counsel with respect to day-to-day file management, including the development and implementation of settlement, mediation, arbitration, or other dispute resolution strategies. Serving as a subject matter expert and resource to other units across our global insurance platform by providing comprehensive and timely legal advice and training to internal stakeholders including Claims. Reporting on significant case developments and litigation trends to senior management and other internal stakeholders; maintaining regular communication with internal clients and consulting on file strategy. Providing hands-on management for certain high-profile matters in addition to managing external counsel across a broad spectrum of claims-related litigation/arbitration matters. Focusing on individual and 'book of business' issues, including choice of law/venue and policy terms and conditions with a portfolio view of exposures and opportunities to change the law on appeal. You will work closely and collaboratively with the UK, US and Europe & Asia-Pac Claims teams. You will interact regularly with the Underwriting Legal and Policy Wordings teams to enhance the 'Underwriting and Claims feedback loop'. You will report to the Head of Litigation - UK & Lloyd's. We're looking for someone who has these abilities and skills: • International coverage experience: track record of insurance coverage experience, including coverage litigation, arbitration and mediation gained at a top law firm. • Legal credentials: Degree with high academic achievement and solicitor of the Supreme Court of England and Wales or UK barrister. • Preferred but not essential: Proficiency in another European language. • Preferred but not essential:property and casualty and financial lines insurance coverage litigation expertise. • Preferred but not essential: In-house experience with a specialty (re)insurer and experience of managing litigation inside and outside the UK. • Able to understand all facets of claims and apply that knowledge to the global claims organization to assist in moving the technical and strategic agenda forward. • Able to provide assistance with amending and drafting policy wordings from a legal perspective. • Research and Analysis: Possessing the knack for complete and comprehensive researching while being able to deliver crisp, targeted and on-point analysis in a fast-paced environment. • Strategic thinking: Visualize what doesn't exist and know how to get there. Can invent, design and build. Thought leader who is able to facilitate discussions and engage with subject matter experts. • Leadership skills: Demonstrate courage. Coach, train, set expectations, evaluate and hold people accountable for delivering results in a highly matrixed environment. Change agent who can influence others across the organization. • Drafting skills for both internal notes and external communications. • Overseeing e-discovery as and when required. • Cross Border Teamworking: ability to act independently as a number of the internal claims handler clients are based outside the UK. • Mental Agility: Innovative thinker, willing to turn ideas on their heads. Capable of handling highly complex financial data and situations. • Communication and negotiation: Excellent verbal and written communication, collaboration, negotiation and presentation skills. Able to communicate effectively with internal and external stakeholders at all levels of sophistication. • Passion for Results: Work tenaciously to achieve outstanding results. A bias for action. Set high standards for self and others. Act with a sense of urgency and prudence. FIND your future AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. . click apply for full job details
Insure Recruitment connects top talent with prestigious insurance organisations. We have an exceptional job opportunity for an experienced Commercial Account Handler to join a well-established award-winning insurance brokerage based in Manchester,who are focusedon client service and have a collaborative work culture. This is a fantastic opportunity to step into a supportive, knowledgeable team and make a genuine impact on a growing company. As an experienced commercial account handler, y ou'll manage your portfolio of clients, collaborate with Account Executives, and play a key role in revenue generation, profitability, and regulatory compliance. Your days will be filled with variety, from report writing and risk assessment to client meetings and visits. Ultimately, you'll be the go-to person for delivering exceptional insurance solutions and driving business growth. Youll identify and convert new business opportunities through referrals, cross-selling, and proactive sales activities. Building strong relationships is crucial. You'll collaborate with clients, insurers, and colleagues to deliver exceptional service and achieve optimal outcomes. This includes supporting clients with claims and assisting with accounts functions. In addition to a highly competitive salary, this role offers a clear path to advancement. As you gain experience and confidence, you can progress to an Account Executive level. Plus, you'll enjoy a comprehensive benefits package that includes: Hybrid working model, allowing you to split your time between the office (minimum 2 days) and 3 days working from home. They also prioritise your well-being with a dedicated support hub and fantastic benefits like generous leave allowances, a pension scheme, and private medical insurance. Annual salary reviews Potential performance-based bonuses Employer-sponsored pension plan Life assurance and income protection insurance Generous annual leave (starting at 25 days, increasing with service) with options to buy more holiday Our client embraces inclusivity and celebrates the unique strengths everyone brings to the table. They have active staff networks supporting various groups and are always looking for ways to champion a diverse and thriving workplace. To excel in this role, you'll possess: A broad level of commercial insurance experience, ideally 3-5 years experience as anAccount Handler or similar role, with a strong understanding of commercial insurance products across various sectors such as property, casualty, D&O, motor, construction, and financial lines you'll be the expert for a wide range of trades and industries. Don't miss out! Apply today and speak to our award-winning team - This is your chance to join a friendly, supportive, and dynamic team that offers career development. Here at Insure Recruitment, we believe in fostering diverse and inclusive workplaces. So, if this opportunity sparks your interest, even if your experience isn't a perfect match, we highly encourage you to apply! You might be the perfect fit for this role or another exciting opportunity we have available. JBRP1_UKTJ
Apr 23, 2024
Full time
Insure Recruitment connects top talent with prestigious insurance organisations. We have an exceptional job opportunity for an experienced Commercial Account Handler to join a well-established award-winning insurance brokerage based in Manchester,who are focusedon client service and have a collaborative work culture. This is a fantastic opportunity to step into a supportive, knowledgeable team and make a genuine impact on a growing company. As an experienced commercial account handler, y ou'll manage your portfolio of clients, collaborate with Account Executives, and play a key role in revenue generation, profitability, and regulatory compliance. Your days will be filled with variety, from report writing and risk assessment to client meetings and visits. Ultimately, you'll be the go-to person for delivering exceptional insurance solutions and driving business growth. Youll identify and convert new business opportunities through referrals, cross-selling, and proactive sales activities. Building strong relationships is crucial. You'll collaborate with clients, insurers, and colleagues to deliver exceptional service and achieve optimal outcomes. This includes supporting clients with claims and assisting with accounts functions. In addition to a highly competitive salary, this role offers a clear path to advancement. As you gain experience and confidence, you can progress to an Account Executive level. Plus, you'll enjoy a comprehensive benefits package that includes: Hybrid working model, allowing you to split your time between the office (minimum 2 days) and 3 days working from home. They also prioritise your well-being with a dedicated support hub and fantastic benefits like generous leave allowances, a pension scheme, and private medical insurance. Annual salary reviews Potential performance-based bonuses Employer-sponsored pension plan Life assurance and income protection insurance Generous annual leave (starting at 25 days, increasing with service) with options to buy more holiday Our client embraces inclusivity and celebrates the unique strengths everyone brings to the table. They have active staff networks supporting various groups and are always looking for ways to champion a diverse and thriving workplace. To excel in this role, you'll possess: A broad level of commercial insurance experience, ideally 3-5 years experience as anAccount Handler or similar role, with a strong understanding of commercial insurance products across various sectors such as property, casualty, D&O, motor, construction, and financial lines you'll be the expert for a wide range of trades and industries. Don't miss out! Apply today and speak to our award-winning team - This is your chance to join a friendly, supportive, and dynamic team that offers career development. Here at Insure Recruitment, we believe in fostering diverse and inclusive workplaces. So, if this opportunity sparks your interest, even if your experience isn't a perfect match, we highly encourage you to apply! You might be the perfect fit for this role or another exciting opportunity we have available. JBRP1_UKTJ
A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field. Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best possible Claims experience. You will demonstrate a strong and proactive approach to management of your own caseload and commitment to customer service. As an experienced Claims professional, your strong Credit Hire background will enable you to be the Credit Hire Champion for the Department. Key Responsibilities of the Claims Handler role include: Ownership of your allocation of Third Party claims, setting up and handling each case from first notification through to settlement Conducting investigation of claims where appropriate to obtain quantum and liability information in order to make appropriate policy and legal liability decisions Ensuring claims are settled within specific handling times and Customers are kept updated with the progression of their claim Using your technical Claims Handling experience in order to settle claims, minimising potential for increased costs and challenging the need for a vehicle where required Minimising the financial exposure to incoming Credit Hire and repair claims through investigation and negotiation skills Protecting the company against credit hire claims by gathering evidence, utilising case law and other resources to achieve the best possible outcome in line with business strategy Managing and promptly resolving all external and internal queries Building, developing and maintaining close working relationships with customers ensuring a consistently high standard of service is provided To be successful in the Claims Handler role you will need to demonstrate: Experience within Motor Claims and strong Credit Hire knowledge Strong customer service, communication and negotiation skills Methodical and accurate approach to work Strong attention to detail and natural problem solving abilities This is a hybrid role which will allow you the flexibility of working in the office and at home. JBRP1_UKTJ
Apr 23, 2024
Full time
A rapidly growing Insurance organisation is looking for an experienced Third Party Claims Handler with strong Credit Hire experience to be their leading expert in that field. Working in a highly professional environment you will be skilled at building rapport with customers whilst working quickly and efficiently, giving your customers and Clients the best possible Claims experience. You will demonstrate a strong and proactive approach to management of your own caseload and commitment to customer service. As an experienced Claims professional, your strong Credit Hire background will enable you to be the Credit Hire Champion for the Department. Key Responsibilities of the Claims Handler role include: Ownership of your allocation of Third Party claims, setting up and handling each case from first notification through to settlement Conducting investigation of claims where appropriate to obtain quantum and liability information in order to make appropriate policy and legal liability decisions Ensuring claims are settled within specific handling times and Customers are kept updated with the progression of their claim Using your technical Claims Handling experience in order to settle claims, minimising potential for increased costs and challenging the need for a vehicle where required Minimising the financial exposure to incoming Credit Hire and repair claims through investigation and negotiation skills Protecting the company against credit hire claims by gathering evidence, utilising case law and other resources to achieve the best possible outcome in line with business strategy Managing and promptly resolving all external and internal queries Building, developing and maintaining close working relationships with customers ensuring a consistently high standard of service is provided To be successful in the Claims Handler role you will need to demonstrate: Experience within Motor Claims and strong Credit Hire knowledge Strong customer service, communication and negotiation skills Methodical and accurate approach to work Strong attention to detail and natural problem solving abilities This is a hybrid role which will allow you the flexibility of working in the office and at home. JBRP1_UKTJ