If you're seeking a role where you can really make a difference and support vulnerable people then we have the perfect opportunity for you. You'll receive excellent training from the Trainer who said "It's genuinely a Great place to work" and a Recruiting Manager who said they "like making a difference and supporting people with the process as well as seeing people grow in their careers". The company you'll be working for have incredible Company values, visions and goals. They also believe in each individual employee being valued and encouraged to develop their career within this company. Job Title: Helpline Coordinator Location: Dover, Kent Hybrid working: This position will be office based during your training for 2 weeks. There is the potential for a hybrid working pattern which is reviewed on an individual basis. Duration: 9 month FTC initially, the role is then made permanent for successful candidates. Start date: May 2024 Salary: 24,603 rising to 27,700 after completing a 6 month probationary period Benefits: 25 days Annual leave + 8 Bank holidays Free parking 8% Employer pension contribution Flexibility and work life balance Enhanced family friendly provisions Additional holiday entitlements Perkbox benefits Non-contributory pension scheme Hours: 8am-8pm, 35 hours a week. You'll be allocated hours on a 2 week rota basis Week 1: 8am-4pm. Week 2: 10:30am-6:30pm. Week 3: 12pm-8pm. Week 4: 9:30am-5:30pm. Your team: You will work as part of a vibrant and committed team which is expanding in number, to continue the excellent work it does in supporting individuals and families. The advice line plays an integral part in providing advice, guidance, and support via the telephone helpline service. The work is extremely rewarding, by empowering people in real need, sharing information and providing them with the tools to support them through the process. You will be working in a supportive environment, receiving in-depth training on regulatory standards and procedures as well as committing to good practice. Your key responsibilities as a Helpline Coordinator would be to: Efficiently and empathetically handle inbound calls from clients, working as part of the helpline team in an ever changing, fast-paced setting, dealing with varied queries, offering support, compliance with all applicable and regulatory requirements, policies, and procedures to provide the correct advice and guidance ensuring resolution at first point of contact Work closely with colleagues and other departments within the organisation, to ensure applications for support are dealt with accurately and swiftly Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients Work collaboratively as part of a team to achieve organisational targets and KPI's Attend regular coaching/mentoring sessions, 1-2-1's, team meetings, training, and appraisals Keep full, concise, and up-to-date records and complete case follow up within the requisite time scales and undertake any necessary administrative tasks in relation to the work Skills and experience required; Proven experience providing exemplary customer service skills/background Demonstrable experience of working in a pressured environment and meeting deadlines The capability to multitask using multiple systems at once whilst communicating verbally High attention to detail and working systematically particularly in accurate record keeping and timely records High level of motivation, resilience, and emotional intelligence The Recruitment process: This post is subject to a DBS check You'll need to be able to provide documents to show your right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc. Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment. Interview process: 1 Face to face Interview, we'll help you prepare fully. Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 03, 2024
Full time
If you're seeking a role where you can really make a difference and support vulnerable people then we have the perfect opportunity for you. You'll receive excellent training from the Trainer who said "It's genuinely a Great place to work" and a Recruiting Manager who said they "like making a difference and supporting people with the process as well as seeing people grow in their careers". The company you'll be working for have incredible Company values, visions and goals. They also believe in each individual employee being valued and encouraged to develop their career within this company. Job Title: Helpline Coordinator Location: Dover, Kent Hybrid working: This position will be office based during your training for 2 weeks. There is the potential for a hybrid working pattern which is reviewed on an individual basis. Duration: 9 month FTC initially, the role is then made permanent for successful candidates. Start date: May 2024 Salary: 24,603 rising to 27,700 after completing a 6 month probationary period Benefits: 25 days Annual leave + 8 Bank holidays Free parking 8% Employer pension contribution Flexibility and work life balance Enhanced family friendly provisions Additional holiday entitlements Perkbox benefits Non-contributory pension scheme Hours: 8am-8pm, 35 hours a week. You'll be allocated hours on a 2 week rota basis Week 1: 8am-4pm. Week 2: 10:30am-6:30pm. Week 3: 12pm-8pm. Week 4: 9:30am-5:30pm. Your team: You will work as part of a vibrant and committed team which is expanding in number, to continue the excellent work it does in supporting individuals and families. The advice line plays an integral part in providing advice, guidance, and support via the telephone helpline service. The work is extremely rewarding, by empowering people in real need, sharing information and providing them with the tools to support them through the process. You will be working in a supportive environment, receiving in-depth training on regulatory standards and procedures as well as committing to good practice. Your key responsibilities as a Helpline Coordinator would be to: Efficiently and empathetically handle inbound calls from clients, working as part of the helpline team in an ever changing, fast-paced setting, dealing with varied queries, offering support, compliance with all applicable and regulatory requirements, policies, and procedures to provide the correct advice and guidance ensuring resolution at first point of contact Work closely with colleagues and other departments within the organisation, to ensure applications for support are dealt with accurately and swiftly Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients Work collaboratively as part of a team to achieve organisational targets and KPI's Attend regular coaching/mentoring sessions, 1-2-1's, team meetings, training, and appraisals Keep full, concise, and up-to-date records and complete case follow up within the requisite time scales and undertake any necessary administrative tasks in relation to the work Skills and experience required; Proven experience providing exemplary customer service skills/background Demonstrable experience of working in a pressured environment and meeting deadlines The capability to multitask using multiple systems at once whilst communicating verbally High attention to detail and working systematically particularly in accurate record keeping and timely records High level of motivation, resilience, and emotional intelligence The Recruitment process: This post is subject to a DBS check You'll need to be able to provide documents to show your right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc. Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment. Interview process: 1 Face to face Interview, we'll help you prepare fully. Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are looking for a dedicated and experienced Field Care Supervisor to support the management team in the day-to-day operations of a high-quality domiciliary service based near to the Bedfordshire area. Competitive salary of 23,000 - 25,000 yearly Opportunity to make a real difference in the lives of vulnerable people Dynamic role with scope for professional development. The Role: Work closely with the Registered Manager and care team to effectively run the service Promote a positive culture in line with the company ethos and values Provide inspired leadership to the team ensuring exceptional service is delivered to clients Support the recruitment and training of Care Professionals and the office team Ensure that policies and procedures are adhered to by all employees This role is client based. You will be the first point of contact for new clients, you will do initial client assessments, client compliance etc. The Candidate: The ideal candidate should have: Experience in a similar care related roles, or a care supervisor/ care coordinator role The ability to multi task and perform under pressure Good knowledge and understanding of compliance and legislative requirements of the Care Standards regulations Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite A 'can do' attitude The Package: Competitive salary of 23,000 - 25,000 yearly Opportunities for professional development Dynamic and supportive working environment Our client is a leading provider of domiciliary care services for a range of service users in the Bedfordshire area. They are committed to delivering the highest standards of care and service, focusing on person-centred care. They believe in promoting a positive culture in line with their ethos and values. Please submit your CV if you feel that you fit the criteria. Similar job titles for this role could include: Care Supervisor, Rota Coordinator, Care Planner, Care Manager, Deputy Manager, Care Manager
May 03, 2024
Full time
We are looking for a dedicated and experienced Field Care Supervisor to support the management team in the day-to-day operations of a high-quality domiciliary service based near to the Bedfordshire area. Competitive salary of 23,000 - 25,000 yearly Opportunity to make a real difference in the lives of vulnerable people Dynamic role with scope for professional development. The Role: Work closely with the Registered Manager and care team to effectively run the service Promote a positive culture in line with the company ethos and values Provide inspired leadership to the team ensuring exceptional service is delivered to clients Support the recruitment and training of Care Professionals and the office team Ensure that policies and procedures are adhered to by all employees This role is client based. You will be the first point of contact for new clients, you will do initial client assessments, client compliance etc. The Candidate: The ideal candidate should have: Experience in a similar care related roles, or a care supervisor/ care coordinator role The ability to multi task and perform under pressure Good knowledge and understanding of compliance and legislative requirements of the Care Standards regulations Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite A 'can do' attitude The Package: Competitive salary of 23,000 - 25,000 yearly Opportunities for professional development Dynamic and supportive working environment Our client is a leading provider of domiciliary care services for a range of service users in the Bedfordshire area. They are committed to delivering the highest standards of care and service, focusing on person-centred care. They believe in promoting a positive culture in line with their ethos and values. Please submit your CV if you feel that you fit the criteria. Similar job titles for this role could include: Care Supervisor, Rota Coordinator, Care Planner, Care Manager, Deputy Manager, Care Manager
Role Description Associate Dentist Wilthorpe Park Dental Surgery 83 Huddersfield Road Barnsley S75 1AA Lead clinican and mentor on site Parking available ITERO Scanner Fantastic Private potiental available Co-Funding Opportunities Join our dynamic dental practice at Wilthorpe Park Barnsley, a facility with five surgeries across two floors, two on the ground floor and 3 on the upper level. Our team includes highly experienced dentists and dedicated staff all supported by a practice manager with a remarkable 30-year tenure. Our practice operates on a mixed NHS and PVT model, with a focus on providing excellent private care sourced predominantly from our NHS patient community. Our use of advanced technology, including SOE, digital X-rays and iTero scanner ensures a high standard of dental care. Enjoy the convenience of our on-site parking, making Wilthorpe Park Barnsley a top choice for both patients and professionals What is it like being a private dentist at Rodericks Dental Partners? At Rodericks Dental Partners there are many opportunities for developing clinical skills in a safe and patient focused environment. Rodericks Dental Partners are committed to giving clinicians autonomy and clinical freedom. There are also systems that take care of most administrative matters for dentists, allowing clinicians to concentrate on the delivery of excellent quality dentistry. Training opportunities are plentiful and discounted, with a multitude of opportunities to undertake regular CPD courses, such as implant, and restorative PG Cert/Diploma courses. Clinicians have a vast array of good quality equipment and materials at their disposal and are able to easily request additional materials that they may wish to use. There are good support staff within the practices, such as hygienists, therapists, treatment care coordinators and nurses trained with additional qualifications such as in radiography, impression taking and implant training. Improving lives through quality dentistry - together. At Rodericks Dental Partners we are committed to improving lives through quality dentistry - together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. As a Dentist, you'll play a leading role in delivering the best service to your community of patients. You'll be supported by a hugely experienced team of Orthodontists, Endodontists, Periodontists, and Implantologists across the area. Regular meetings your Practice Manager and a dedicated clinical team, that will help your stay on track with your revenue targets and expectations and support you with the operational management of the practice. This is an outstanding time to join an experienced and growing business and your passion for delivering the best in community dentistry will be matched by our ambitions to help you succeed. Genuine career progression We are a 'progress from within' culture, with huge opportunities to learn new skills. Our career development programmes and the vast amounts of CPD all support a shared attitude for better. We have the investment, the strategy, the people and the National footprint ready. We now need the next generation of quality dentists to match our ambitions for growth. Talented, purpose-driven people We have the most experienced leaders in the sector. And the people who run our business, genuinely understand, and are passionate about, dentistry. We believe that our reputation is only as good as the people who work here. That's why we want to create an environment where people thrive, succeed, grow, and win together. We are a 'progress from within' culture, with huge opportunities to move into Lead, Management or Specialist roles. Clinically led care Following the merger of two great dentist groups in 2022, we are now perfectly placed to build on solid foundation and grow our footprint cross the UK. The clinical freedom we have allows us to choose the right solution with each patient. If your ambition is to grow your skills and career, talk to us. Community focus Everyone is empowered to increase access to care locally. And individual practices are given the freedom to do what is right for their local communities and promote oral health through local education. Working with the team, you'll help every patient in your community understand the options they have for treatment. And your passion for excellence within the team will be seen in the way you role-model and lead by example. 'Win-together' rewards We have a rewarding pay-structure and a range of Win together' rewards that recognise individual and team performance. And our focus on supporting life outside of work demonstrates our commitment to everyone and our recognition for their life pressures. Our flexibility is a key focus area and supports people with their commitments to childcare and other forms of care. If you would like to find out more about this opportunity or the other opportunities we have within the group, please get in touch Kelly Smalley Recruitment Business Partner Email: Mobile: We consider that it is in both yours and our interests to send you information about future vacancies within the Rodericks Dental Partners Group. As such, when you apply for a position with us, you will automatically be opted-in to our system to be notified by email, SMS or telephone of future vacancies. If you wish to opt out at any time, you can manage this through your personal profile settings within your Tribepad account after application. For more details on how we process your data for recruitment process please click here for to see our Privacy Policy - Rodericks Dental Partners - Privacy Policy INDRSE
May 03, 2024
Full time
Role Description Associate Dentist Wilthorpe Park Dental Surgery 83 Huddersfield Road Barnsley S75 1AA Lead clinican and mentor on site Parking available ITERO Scanner Fantastic Private potiental available Co-Funding Opportunities Join our dynamic dental practice at Wilthorpe Park Barnsley, a facility with five surgeries across two floors, two on the ground floor and 3 on the upper level. Our team includes highly experienced dentists and dedicated staff all supported by a practice manager with a remarkable 30-year tenure. Our practice operates on a mixed NHS and PVT model, with a focus on providing excellent private care sourced predominantly from our NHS patient community. Our use of advanced technology, including SOE, digital X-rays and iTero scanner ensures a high standard of dental care. Enjoy the convenience of our on-site parking, making Wilthorpe Park Barnsley a top choice for both patients and professionals What is it like being a private dentist at Rodericks Dental Partners? At Rodericks Dental Partners there are many opportunities for developing clinical skills in a safe and patient focused environment. Rodericks Dental Partners are committed to giving clinicians autonomy and clinical freedom. There are also systems that take care of most administrative matters for dentists, allowing clinicians to concentrate on the delivery of excellent quality dentistry. Training opportunities are plentiful and discounted, with a multitude of opportunities to undertake regular CPD courses, such as implant, and restorative PG Cert/Diploma courses. Clinicians have a vast array of good quality equipment and materials at their disposal and are able to easily request additional materials that they may wish to use. There are good support staff within the practices, such as hygienists, therapists, treatment care coordinators and nurses trained with additional qualifications such as in radiography, impression taking and implant training. Improving lives through quality dentistry - together. At Rodericks Dental Partners we are committed to improving lives through quality dentistry - together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities. As a Dentist, you'll play a leading role in delivering the best service to your community of patients. You'll be supported by a hugely experienced team of Orthodontists, Endodontists, Periodontists, and Implantologists across the area. Regular meetings your Practice Manager and a dedicated clinical team, that will help your stay on track with your revenue targets and expectations and support you with the operational management of the practice. This is an outstanding time to join an experienced and growing business and your passion for delivering the best in community dentistry will be matched by our ambitions to help you succeed. Genuine career progression We are a 'progress from within' culture, with huge opportunities to learn new skills. Our career development programmes and the vast amounts of CPD all support a shared attitude for better. We have the investment, the strategy, the people and the National footprint ready. We now need the next generation of quality dentists to match our ambitions for growth. Talented, purpose-driven people We have the most experienced leaders in the sector. And the people who run our business, genuinely understand, and are passionate about, dentistry. We believe that our reputation is only as good as the people who work here. That's why we want to create an environment where people thrive, succeed, grow, and win together. We are a 'progress from within' culture, with huge opportunities to move into Lead, Management or Specialist roles. Clinically led care Following the merger of two great dentist groups in 2022, we are now perfectly placed to build on solid foundation and grow our footprint cross the UK. The clinical freedom we have allows us to choose the right solution with each patient. If your ambition is to grow your skills and career, talk to us. Community focus Everyone is empowered to increase access to care locally. And individual practices are given the freedom to do what is right for their local communities and promote oral health through local education. Working with the team, you'll help every patient in your community understand the options they have for treatment. And your passion for excellence within the team will be seen in the way you role-model and lead by example. 'Win-together' rewards We have a rewarding pay-structure and a range of Win together' rewards that recognise individual and team performance. And our focus on supporting life outside of work demonstrates our commitment to everyone and our recognition for their life pressures. Our flexibility is a key focus area and supports people with their commitments to childcare and other forms of care. If you would like to find out more about this opportunity or the other opportunities we have within the group, please get in touch Kelly Smalley Recruitment Business Partner Email: Mobile: We consider that it is in both yours and our interests to send you information about future vacancies within the Rodericks Dental Partners Group. As such, when you apply for a position with us, you will automatically be opted-in to our system to be notified by email, SMS or telephone of future vacancies. If you wish to opt out at any time, you can manage this through your personal profile settings within your Tribepad account after application. For more details on how we process your data for recruitment process please click here for to see our Privacy Policy - Rodericks Dental Partners - Privacy Policy INDRSE
Role Service Coordinator Location: Nottingham - Hybrid (2 days remote based) Mon-Fri (phone number removed)pm Salary 24-25k Working within a busy service department the service coodinator will be responsible for ensuring operational functions are carried out in an effective and efficient manner. Responding to customers and assisting Service Engineers within the overall smooth operation of the department as well as: Ensuring all Service and/or support calls are processed correctly and ensure their timely completion within SLA Assisting and support the Service Engineers in effecting response, clear down and preventive operations. Interface with clients and respond accordingly as required, ensuring relationships and good customer service principles are applied. Arrangement and co-ordination of all plant, spare part and replacement equipment as required. Maintain and update maintenance schedules as required and ensure work is programmed and completed within stipulated timeframe. Arrange technical support for Service Engineers and client operators alike in liaison with others, including suppliers and manufacturers as required. The ideal candidate will: Experience working in a busy fast paced service environment Ability to coordinate and schedule a team of engineers A customer service back ground and experience of working towards SLA Ability to problem solve, multitask Interested? Call TurnerFox Recruitment on (phone number removed) or email your CV
May 02, 2024
Full time
Role Service Coordinator Location: Nottingham - Hybrid (2 days remote based) Mon-Fri (phone number removed)pm Salary 24-25k Working within a busy service department the service coodinator will be responsible for ensuring operational functions are carried out in an effective and efficient manner. Responding to customers and assisting Service Engineers within the overall smooth operation of the department as well as: Ensuring all Service and/or support calls are processed correctly and ensure their timely completion within SLA Assisting and support the Service Engineers in effecting response, clear down and preventive operations. Interface with clients and respond accordingly as required, ensuring relationships and good customer service principles are applied. Arrangement and co-ordination of all plant, spare part and replacement equipment as required. Maintain and update maintenance schedules as required and ensure work is programmed and completed within stipulated timeframe. Arrange technical support for Service Engineers and client operators alike in liaison with others, including suppliers and manufacturers as required. The ideal candidate will: Experience working in a busy fast paced service environment Ability to coordinate and schedule a team of engineers A customer service back ground and experience of working towards SLA Ability to problem solve, multitask Interested? Call TurnerFox Recruitment on (phone number removed) or email your CV
Morson Talent are delighted to represent a major player within the UK Renewable Energy Sector who have a current requirement for a supply chain Vendor Onboarding Coordinator to join their established team at Rainton Bridge, Durham . This is a great opportunity for an organised, confident, customer focussed self-starter to jump on board and make things happen! 12-month (renewable) contract position click apply for full job details
May 02, 2024
Contractor
Morson Talent are delighted to represent a major player within the UK Renewable Energy Sector who have a current requirement for a supply chain Vendor Onboarding Coordinator to join their established team at Rainton Bridge, Durham . This is a great opportunity for an organised, confident, customer focussed self-starter to jump on board and make things happen! 12-month (renewable) contract position click apply for full job details
Job Title: Recruitment Coordinator Location: Stafford, near the M6 at Acton Gate Position Type: Full-time Hours: Monday to Friday, 6:00 am to 2:00 pm (with flexibility required as per business needs) Salary: £25,000 to £26,000 per annum Are you a self-motivated individual with a knack for coordination and a passion for recruitment? If so, we have an exciting opportunity for you! We are seeking a dedica click apply for full job details
May 02, 2024
Full time
Job Title: Recruitment Coordinator Location: Stafford, near the M6 at Acton Gate Position Type: Full-time Hours: Monday to Friday, 6:00 am to 2:00 pm (with flexibility required as per business needs) Salary: £25,000 to £26,000 per annum Are you a self-motivated individual with a knack for coordination and a passion for recruitment? If so, we have an exciting opportunity for you! We are seeking a dedica click apply for full job details
Hours: Full-time (36 hours per week) Contract: Permanent Salary: £ 27,269- £ 28,708 (Term time only) Closing Date: 14/05/2024 Location: Hammersmith Campus About us: At West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who can share our values of Excellence, Ambition, Focus, Accountability, Inclusion and Integrity. We have four College sites across West London at Park Royal, Ealing, Hammersmith and Southall. By bringing your skills to the College you will have a wonderful opportunity to make a difference to these students' education and to their future. As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities. For further information about the College, please visit our website About the role: West London College is looking to recruit an enthusiastic Learner Experience Coordinator who will be responsible for coordinating a team within the Enrichment and Careers department supporting the Head of Learner Experience, having responsibility for the planning, delivery and quality of the personal development programme for all students including employability, careers, enrichment, and the college tutorial system. Responsibilities: To co-ordinate a work experience and work placements programme for all students. Co-ordinating and delivering an employability programme across the college including management of the tutorial system and employer engagement. Coordinating the Careers Information, Advice and Guidance and managing the overall careers programme for West London College. Coordinating the college enrichment and student engagement programmes including Student Union, student voice, clubs and societies and college forums. To promote the well-being and success of all students. To support the provision of the College strategy for student services ensuring the effective and efficient delivery of this in line with the College's Strategic Plan and Quality Improvement Plan. What we offer: Our team are important to us and we offer a wide range of benefits to recognise the hard work put into supporting our learners. As a member of the Support Team, you will receive: 40 days annual leave Eye care vouchers Cycle to Work scheme Season ticket loan Computer loan Teacher Pension Scheme (TPS) Continued Professional Development Access to the Colleges Employee Assistance Programme (EAP) Discount at the Colleges' on-site hair and beauty salon Important Information: The safety and welfare of our learners and staff are extremely important to us and this is why we pride ourselves on our safeguarding procedures. As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check. Please note, that it is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children. For further information about our Safeguarding and Prevent policy, please click on our website. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, race, religion or belief and marriage and civil partnership. To apply, please complete an application form before the closing date specified, as CVs will not be accepted. Please ensure you also include a supporting statement as part of your application. We may close the application deadline earlier than expected, so please ensure you submit your applications as soon as possible.
May 02, 2024
Full time
Hours: Full-time (36 hours per week) Contract: Permanent Salary: £ 27,269- £ 28,708 (Term time only) Closing Date: 14/05/2024 Location: Hammersmith Campus About us: At West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who can share our values of Excellence, Ambition, Focus, Accountability, Inclusion and Integrity. We have four College sites across West London at Park Royal, Ealing, Hammersmith and Southall. By bringing your skills to the College you will have a wonderful opportunity to make a difference to these students' education and to their future. As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities. For further information about the College, please visit our website About the role: West London College is looking to recruit an enthusiastic Learner Experience Coordinator who will be responsible for coordinating a team within the Enrichment and Careers department supporting the Head of Learner Experience, having responsibility for the planning, delivery and quality of the personal development programme for all students including employability, careers, enrichment, and the college tutorial system. Responsibilities: To co-ordinate a work experience and work placements programme for all students. Co-ordinating and delivering an employability programme across the college including management of the tutorial system and employer engagement. Coordinating the Careers Information, Advice and Guidance and managing the overall careers programme for West London College. Coordinating the college enrichment and student engagement programmes including Student Union, student voice, clubs and societies and college forums. To promote the well-being and success of all students. To support the provision of the College strategy for student services ensuring the effective and efficient delivery of this in line with the College's Strategic Plan and Quality Improvement Plan. What we offer: Our team are important to us and we offer a wide range of benefits to recognise the hard work put into supporting our learners. As a member of the Support Team, you will receive: 40 days annual leave Eye care vouchers Cycle to Work scheme Season ticket loan Computer loan Teacher Pension Scheme (TPS) Continued Professional Development Access to the Colleges Employee Assistance Programme (EAP) Discount at the Colleges' on-site hair and beauty salon Important Information: The safety and welfare of our learners and staff are extremely important to us and this is why we pride ourselves on our safeguarding procedures. As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check. Please note, that it is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children. For further information about our Safeguarding and Prevent policy, please click on our website. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, race, religion or belief and marriage and civil partnership. To apply, please complete an application form before the closing date specified, as CVs will not be accepted. Please ensure you also include a supporting statement as part of your application. We may close the application deadline earlier than expected, so please ensure you submit your applications as soon as possible.
About the Engineering Support Technician Role : We have an exciting new Engineering Support Technician role that we are working on for a global engineering company, a world leading intralogistics solutions provider. Our client offers an array of benefits to include: Competitive salary Remote working (Training in Towcester) 25 days holiday + bank holidays Clear routes of progression Enhanced company pension And much more Requirements : The successful Engineering Support Technician will have experience in: Technical background knowledge of industrial automation or engineering Ability to read technical drawings and CMMS reports Understanding of maintenance processes Advanced skills with MS Office, Salesforce and planning tools Basic commercial awareness and business knowledge Advanced Polish speaking is desirable This role would be suitable for an Engineering Support Coordinator, Engineering Support Advisor, Engineering Support Specialist, Field Service Engineer, Automation Engineer, Technical Support Engineer, Technical Consultant, Technical Dispatcher and Service Dispatcher. About Us: Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
May 02, 2024
Full time
About the Engineering Support Technician Role : We have an exciting new Engineering Support Technician role that we are working on for a global engineering company, a world leading intralogistics solutions provider. Our client offers an array of benefits to include: Competitive salary Remote working (Training in Towcester) 25 days holiday + bank holidays Clear routes of progression Enhanced company pension And much more Requirements : The successful Engineering Support Technician will have experience in: Technical background knowledge of industrial automation or engineering Ability to read technical drawings and CMMS reports Understanding of maintenance processes Advanced skills with MS Office, Salesforce and planning tools Basic commercial awareness and business knowledge Advanced Polish speaking is desirable This role would be suitable for an Engineering Support Coordinator, Engineering Support Advisor, Engineering Support Specialist, Field Service Engineer, Automation Engineer, Technical Support Engineer, Technical Consultant, Technical Dispatcher and Service Dispatcher. About Us: Wills Consultants is an independent recruitment consultancy specialising in engineering, finance and office professionals. Wills Consultants has an extensive client base that ranges from the thriving SME sector through to national and international PLCs.
Project Coordinator Sherburn in Elmet £27,000 - £31,000 per annum Permanent Office based role 8.30am - 5.30pm Monday to Friday Saturday working on a rota basis (May to November) paid in addition to basic salary One late night until 8pm on a rota basis (May to October) paid in addition to basic salary Commutable from Pontefract, Garforth, York, Tadcaster, Selby, Leeds or Wetherby Hawk 3 Talent Solutions are recruiting for experienced Senior Administrator to work as a Project Coordinator for a busy, well established company based in Sherburn in Elmet. The Role This role requires a bright, enthusiastic and ambitious individual who will be key to ensuring the smooth running of a project. Primarily office based you will liaise with client and our site-based teams to ensure the project is delivered efficiently. You will be a confident communicator who can multi-task. Duties Operate as the lead point of contact for all your projects and clients Ensure the timely and successful delivery of the project Liaising with Site teams Liaising with the Operations team Liaising with the Sales team Requesting Designs & Calcs Ordering items required on site Collating all Drawings and Health & Safety Information prior to the project starting Agreeing additional work with clients Ensuring the Project stays within budget Booking Accommodation and any travel requirements Booking all necessary plant required. Updating internal spreadsheets Communicating information to the yard staff Skills/Experience Strong customer service skills, organisation and time management skills. Strong accuracy, good numeracy and attention to detail. Excellent telephone manner and written skills and the ability to communicate at all levels. Good working knowledge of computers, Excel, and Microsoft Office software. Ability to prioritise and work under pressure. Ability to work on their own as well as part of the team, create own deadlines and manage own workload. Professional manner, positive attitude, helpful approach and sense of humour. Benefits Salary £27k to £31k pro rata 21 days holiday + 8 Statutory bank holidays (also gaining 1 extra day per year for every year of service) 3% Company pension contributions Bike2work scheme Casual dress code Onsite parking Flexible where required If you would like to apply for the role of Senior Administrator then please email your CV to or call Deb on Closing date is 19.5.2024 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of it's client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
May 02, 2024
Full time
Project Coordinator Sherburn in Elmet £27,000 - £31,000 per annum Permanent Office based role 8.30am - 5.30pm Monday to Friday Saturday working on a rota basis (May to November) paid in addition to basic salary One late night until 8pm on a rota basis (May to October) paid in addition to basic salary Commutable from Pontefract, Garforth, York, Tadcaster, Selby, Leeds or Wetherby Hawk 3 Talent Solutions are recruiting for experienced Senior Administrator to work as a Project Coordinator for a busy, well established company based in Sherburn in Elmet. The Role This role requires a bright, enthusiastic and ambitious individual who will be key to ensuring the smooth running of a project. Primarily office based you will liaise with client and our site-based teams to ensure the project is delivered efficiently. You will be a confident communicator who can multi-task. Duties Operate as the lead point of contact for all your projects and clients Ensure the timely and successful delivery of the project Liaising with Site teams Liaising with the Operations team Liaising with the Sales team Requesting Designs & Calcs Ordering items required on site Collating all Drawings and Health & Safety Information prior to the project starting Agreeing additional work with clients Ensuring the Project stays within budget Booking Accommodation and any travel requirements Booking all necessary plant required. Updating internal spreadsheets Communicating information to the yard staff Skills/Experience Strong customer service skills, organisation and time management skills. Strong accuracy, good numeracy and attention to detail. Excellent telephone manner and written skills and the ability to communicate at all levels. Good working knowledge of computers, Excel, and Microsoft Office software. Ability to prioritise and work under pressure. Ability to work on their own as well as part of the team, create own deadlines and manage own workload. Professional manner, positive attitude, helpful approach and sense of humour. Benefits Salary £27k to £31k pro rata 21 days holiday + 8 Statutory bank holidays (also gaining 1 extra day per year for every year of service) 3% Company pension contributions Bike2work scheme Casual dress code Onsite parking Flexible where required If you would like to apply for the role of Senior Administrator then please email your CV to or call Deb on Closing date is 19.5.2024 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of it's client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Company description: Location:Addlestone,England,United Kingdom Job ID: 74910 We Elevate You Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with a proud reputation for elevating not only buildings, but the well-being of everyone who lives and wor click apply for full job details
May 02, 2024
Full time
Company description: Location:Addlestone,England,United Kingdom Job ID: 74910 We Elevate You Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with a proud reputation for elevating not only buildings, but the well-being of everyone who lives and wor click apply for full job details
Are you an enthusiastic HR Administrator who is keen to develop? If so, we have a fantastic role that may be of interest with a local company that supports a range of markets across the UK and globally. Liberty Recruitment Group are delighted to be working exclusively with our client, in the search for a HR Coordinator, on a full-time, permanent basis based in Waterlooville. Reporting into a supportive and knowledgeable People Manager, you will be responsible for assisting the People Advisors ensuring the day to day functioning of the people department. Some of your duties will include: Advising and supporting managers with absence management Updating policies and procedures Amending and issuing contracts Note taking at investigation and disciplinary meetings Supporting with onboarding/offboarding Administering the HR inbox As an individual you will be hardworking, commercially aware, reliable, IT literate, able to work to strict deadlines and be a proactive team-player. Having a CIPD level 3 qualification or above would be great, but not essential. Our client is offering a salary of up to £31k, plus some fantastic benefits including; 25 days holiday + BH, volunteer/charity day, free tea and coffee, free parking and luxury office surroundings. This position is predominately office based with 1 day a week working from home following a successful probationary period. If you wish to discuss this role further, please do not hesitate to contact one of the team at Liberty Recruitment Group.
May 02, 2024
Full time
Are you an enthusiastic HR Administrator who is keen to develop? If so, we have a fantastic role that may be of interest with a local company that supports a range of markets across the UK and globally. Liberty Recruitment Group are delighted to be working exclusively with our client, in the search for a HR Coordinator, on a full-time, permanent basis based in Waterlooville. Reporting into a supportive and knowledgeable People Manager, you will be responsible for assisting the People Advisors ensuring the day to day functioning of the people department. Some of your duties will include: Advising and supporting managers with absence management Updating policies and procedures Amending and issuing contracts Note taking at investigation and disciplinary meetings Supporting with onboarding/offboarding Administering the HR inbox As an individual you will be hardworking, commercially aware, reliable, IT literate, able to work to strict deadlines and be a proactive team-player. Having a CIPD level 3 qualification or above would be great, but not essential. Our client is offering a salary of up to £31k, plus some fantastic benefits including; 25 days holiday + BH, volunteer/charity day, free tea and coffee, free parking and luxury office surroundings. This position is predominately office based with 1 day a week working from home following a successful probationary period. If you wish to discuss this role further, please do not hesitate to contact one of the team at Liberty Recruitment Group.
HR Coordinator Derbyshire- Hybrid working after training Permanent Up to 28k This is an exciting opportunity to join a growing company that have a brand new HR Coordinator position in their HR team due to organic growth as well as acquisition. This role comes with clear progression opportunities and room for development. The HR team all collaborate and work together to promote HR best practice and be fully compliant. We are looking for an experienced HR administrator who can hit the ground running and build relationships within the team from the offset. The ideal candidate would have a well-practiced attention to detail and solid experience in a HR Administration role. We are also looking for someone who can manage a team and step in for thr Team Leader at times. What you will be doing: You will be the primary contact for all HR queries Administration across the whole employee life-cycle Working alongside payroll to ensure accuracy of payments Updating personnel records Dealing with contracts including starters, leavers and changes Coordinating the absence administration process Looking after the shared HR inbox Administration regarding recruitment activities Looking after the employee recognition scheme Administrative support with disciplinary, grievance, probation and investigations Building relationships within the wider HR team Being fully compliant throughout If you have a great attention to detail and HR Administration experience this would be the perfect role for you. Apply now and take the first steps in being a key part of a driven HR team within a innovative company. You may also have applied for: HR Administrator , People Administrator , HR Advisor , People Advisor , Human Resources Advisor , Human Resources Administrator , HR Assistant , Human Resources Assistant , Shared Services Administrator , HR Shared Services Administrator , People Shared Services Administrator Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
May 02, 2024
Full time
HR Coordinator Derbyshire- Hybrid working after training Permanent Up to 28k This is an exciting opportunity to join a growing company that have a brand new HR Coordinator position in their HR team due to organic growth as well as acquisition. This role comes with clear progression opportunities and room for development. The HR team all collaborate and work together to promote HR best practice and be fully compliant. We are looking for an experienced HR administrator who can hit the ground running and build relationships within the team from the offset. The ideal candidate would have a well-practiced attention to detail and solid experience in a HR Administration role. We are also looking for someone who can manage a team and step in for thr Team Leader at times. What you will be doing: You will be the primary contact for all HR queries Administration across the whole employee life-cycle Working alongside payroll to ensure accuracy of payments Updating personnel records Dealing with contracts including starters, leavers and changes Coordinating the absence administration process Looking after the shared HR inbox Administration regarding recruitment activities Looking after the employee recognition scheme Administrative support with disciplinary, grievance, probation and investigations Building relationships within the wider HR team Being fully compliant throughout If you have a great attention to detail and HR Administration experience this would be the perfect role for you. Apply now and take the first steps in being a key part of a driven HR team within a innovative company. You may also have applied for: HR Administrator , People Administrator , HR Advisor , People Advisor , Human Resources Advisor , Human Resources Administrator , HR Assistant , Human Resources Assistant , Shared Services Administrator , HR Shared Services Administrator , People Shared Services Administrator Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
BMC Recruitment Group Ltd
East Boldon, Tyne And Wear
Our client is a Sunderland based charity who are looking for a HR Advisor to join the team for a 6 month FTC. Main purpose Reporting directly into the Head of People the role is the ideal opportunity for an immediately available HR Coordinator or HR Advisor that is looking for a new challenge. The role is responsible for providing high quality advice, support and administration across the organisation. Due to the nature of the organisation the role may require some out of hours work however this will only be during the working week. Duties & Responsibilities Support the People Business partners on the delivery of change management include TUPE transfers, redundancies, restructuring and changes to terms and conditions. Providing advice on change management including organisational and service redesign and job role design. Undertake all administrative aspects of case and change management including note taking at meetings, writing of letters and reports, coordinating meetings and ensuring all timescales are met including legislative timescales. Working alongside the People Business Partners to support on employee relations cases including sickness absence, grievance, disciplinary and capability. Supporting managers with the investigation of cases including taking minutes, investigatory interviews as well as letter and report writing. Coach and support managers in the application of People policies. Person specification Previous experience working at HR Advisor or coordinator level Strong knowledge of current employment law CIPD Level 3 qualified or above Excellent written and verbal communication skills Excellent organisational skills Benefits: Salary of up to £29,640 depending on experience Employer contribution pension Range of health and wellbeing benefits Professional development and training
May 02, 2024
Seasonal
Our client is a Sunderland based charity who are looking for a HR Advisor to join the team for a 6 month FTC. Main purpose Reporting directly into the Head of People the role is the ideal opportunity for an immediately available HR Coordinator or HR Advisor that is looking for a new challenge. The role is responsible for providing high quality advice, support and administration across the organisation. Due to the nature of the organisation the role may require some out of hours work however this will only be during the working week. Duties & Responsibilities Support the People Business partners on the delivery of change management include TUPE transfers, redundancies, restructuring and changes to terms and conditions. Providing advice on change management including organisational and service redesign and job role design. Undertake all administrative aspects of case and change management including note taking at meetings, writing of letters and reports, coordinating meetings and ensuring all timescales are met including legislative timescales. Working alongside the People Business Partners to support on employee relations cases including sickness absence, grievance, disciplinary and capability. Supporting managers with the investigation of cases including taking minutes, investigatory interviews as well as letter and report writing. Coach and support managers in the application of People policies. Person specification Previous experience working at HR Advisor or coordinator level Strong knowledge of current employment law CIPD Level 3 qualified or above Excellent written and verbal communication skills Excellent organisational skills Benefits: Salary of up to £29,640 depending on experience Employer contribution pension Range of health and wellbeing benefits Professional development and training
Student Recruitment Coordinator £24,909 gross per annum Hours: 37 hours per week/52 weeks per yearContract Type: Permanent Are you looking for a new challenge and an opportunity to become an integral part of a brilliant education business? This is a new exciting opportunity for a confident and enthusiastic individual to work within our Marketing team supporting the College's student recruitment drive by representing the College at local Schools, colleges and within the wider community. Blackburn College has nearly 700 people employed in a vast range of roles and feels more like a community than a workplace, and this sense of collaboration is just one of the benefits of working here. We strive to make our employee community a welcoming, caring, and enthusiastic one, fuelling ambition with opportunities and support to help us all achieve our personal and professional goals. We are proud to offer the full range of qualifications that students need to fulfil long and valuable careers. With purpose-built facilities, excellent grades, expanding catchment area, and purposeful vision. We believe that attending college is about more than achieving a qualification and aim to give all learners an opportunity to develop their full potential in a friendly and supportive environment. There has never been a better time to join us! The Role Responsible to the Recruitment and Engagement Manager you will support the delivery of the college's engagement with local schools, colleges and the wider community. You will work with the Recruitment, Engagement and Events Manager and Curriculum teams to design, deliver and evaluate the annual Schools and Colleges Plan and calendar of activities. What are we looking for? Level 2 qualification in Maths or above. GCSE English at grade 4/C or above. Experience of designing and delivering presentations and information to groups of people (this could be shows, trade fairs, information stands). A confident and enthusiastic individual with creative flair to represent the College at events. Full driving license and access to a car is essential. What makes Blackburn College an Employer of choice? You'll have access to a wide range of benefits and support, including, but not limited to: Employee Assistance Programme with a 24/7/365 helpline for advice and support Regular Staff Physical Activity Sessions and reduced-price gym membership Cycle to Work Scheme Family-friendly policies Free eye tests and contribution to VDU-use-only glasses Several food outlets with a variety of menu choices A full range of discounted professional Hair & Beauty services provided by the Academy Salon Professional bakery offering a variety of fresh breads, cakes, and ready meals. CV's will be accepted providing the essential criteria for this role is addressed. Blackburn College values diversity and is committed to creating a diverse workforce . Blackburn College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment. Appointments are subject to a variety of pre-employment checks, including satisfactory references, medical clearance, and an enhanced DBS check. Closing Date: Tuesday 14 May Date: To be confirmed Reference Number: SRC1
May 02, 2024
Full time
Student Recruitment Coordinator £24,909 gross per annum Hours: 37 hours per week/52 weeks per yearContract Type: Permanent Are you looking for a new challenge and an opportunity to become an integral part of a brilliant education business? This is a new exciting opportunity for a confident and enthusiastic individual to work within our Marketing team supporting the College's student recruitment drive by representing the College at local Schools, colleges and within the wider community. Blackburn College has nearly 700 people employed in a vast range of roles and feels more like a community than a workplace, and this sense of collaboration is just one of the benefits of working here. We strive to make our employee community a welcoming, caring, and enthusiastic one, fuelling ambition with opportunities and support to help us all achieve our personal and professional goals. We are proud to offer the full range of qualifications that students need to fulfil long and valuable careers. With purpose-built facilities, excellent grades, expanding catchment area, and purposeful vision. We believe that attending college is about more than achieving a qualification and aim to give all learners an opportunity to develop their full potential in a friendly and supportive environment. There has never been a better time to join us! The Role Responsible to the Recruitment and Engagement Manager you will support the delivery of the college's engagement with local schools, colleges and the wider community. You will work with the Recruitment, Engagement and Events Manager and Curriculum teams to design, deliver and evaluate the annual Schools and Colleges Plan and calendar of activities. What are we looking for? Level 2 qualification in Maths or above. GCSE English at grade 4/C or above. Experience of designing and delivering presentations and information to groups of people (this could be shows, trade fairs, information stands). A confident and enthusiastic individual with creative flair to represent the College at events. Full driving license and access to a car is essential. What makes Blackburn College an Employer of choice? You'll have access to a wide range of benefits and support, including, but not limited to: Employee Assistance Programme with a 24/7/365 helpline for advice and support Regular Staff Physical Activity Sessions and reduced-price gym membership Cycle to Work Scheme Family-friendly policies Free eye tests and contribution to VDU-use-only glasses Several food outlets with a variety of menu choices A full range of discounted professional Hair & Beauty services provided by the Academy Salon Professional bakery offering a variety of fresh breads, cakes, and ready meals. CV's will be accepted providing the essential criteria for this role is addressed. Blackburn College values diversity and is committed to creating a diverse workforce . Blackburn College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment. Appointments are subject to a variety of pre-employment checks, including satisfactory references, medical clearance, and an enhanced DBS check. Closing Date: Tuesday 14 May Date: To be confirmed Reference Number: SRC1
Pyramid8 are recruiting for a HR Coordinator based in Sheffield. You'll provide HR support across the organisational group, collaborating closely with their Group HR Manager on recruitment, onboarding, performance management, and HR processes. They have a strong family atmosphere and aim to reflect this in the way they operate as an HR team. As such, this is an office-based role, and you will need to have great people skills to support both the processes and people across the business. This is an excellent chance to develop your career as part of a growing, world leading award-winning organisation. Recently, the organisation was honoured with the prestigious King s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming their commitment to creating an exceptional business and workplace. This is a real opportunity for the right individual to grow and develop in the role and as such they are looking for someone who is confident to make decisions and look at ways to improve and develop. Responsibilities You will work across a range of different areas within the business bringing your own ideas and insights into the different processes. Your main areas of responsibility will be to: Manage the recruitment process to ensure managers receive high quality candidates Coordinate onboarding for new starters; collaborating with multiple departments Support managers in various performance management processes Manage the offboarding process Support HR processes for our US and French companies Provide HR advice and support on a range of HR issues Manage the HR inbox Requirements Essential Two years relevant HR experience Strong people skills and communication abilities (being a people person is essential to being a success) Attention to detail and a strong focus on quality Organised with effective prioritisation skills Strong IT skills (particularly Microsoft Excel) Willingness to travel occasionally to other sites Desirable CIPD Qualified ( This is not essential HR Experience and People Experience is more important in this role ) We invest in our people You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas UK team building weekend away for employees and their families to attend Private medical insurance with BUPA 24-hour access to wellbeing support through our Employee Assistance Helpline. Scottish Widows pension scheme Death in service policy Exclusive access to a holiday home in Scarborough On-site gym Cycle to work scheme
May 02, 2024
Full time
Pyramid8 are recruiting for a HR Coordinator based in Sheffield. You'll provide HR support across the organisational group, collaborating closely with their Group HR Manager on recruitment, onboarding, performance management, and HR processes. They have a strong family atmosphere and aim to reflect this in the way they operate as an HR team. As such, this is an office-based role, and you will need to have great people skills to support both the processes and people across the business. This is an excellent chance to develop your career as part of a growing, world leading award-winning organisation. Recently, the organisation was honoured with the prestigious King s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming their commitment to creating an exceptional business and workplace. This is a real opportunity for the right individual to grow and develop in the role and as such they are looking for someone who is confident to make decisions and look at ways to improve and develop. Responsibilities You will work across a range of different areas within the business bringing your own ideas and insights into the different processes. Your main areas of responsibility will be to: Manage the recruitment process to ensure managers receive high quality candidates Coordinate onboarding for new starters; collaborating with multiple departments Support managers in various performance management processes Manage the offboarding process Support HR processes for our US and French companies Provide HR advice and support on a range of HR issues Manage the HR inbox Requirements Essential Two years relevant HR experience Strong people skills and communication abilities (being a people person is essential to being a success) Attention to detail and a strong focus on quality Organised with effective prioritisation skills Strong IT skills (particularly Microsoft Excel) Willingness to travel occasionally to other sites Desirable CIPD Qualified ( This is not essential HR Experience and People Experience is more important in this role ) We invest in our people You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas UK team building weekend away for employees and their families to attend Private medical insurance with BUPA 24-hour access to wellbeing support through our Employee Assistance Helpline. Scottish Widows pension scheme Death in service policy Exclusive access to a holiday home in Scarborough On-site gym Cycle to work scheme
A newly created opportunity has become available within an amazing local business. This role will sit within the service side of the company and you will be responsible for a variety of tasks, including overseeing a team of 8 Administrators. Advanced Excel skills is a must, as well as the ability to come in and really hit the ground running with supporting the Service Manager, in order to drive the department forward as the company continues to grow. What s in it for you? 25 days holiday plus bank 10% employer pension contribution Private healthcare - Excess paid by employer Death in service x 4 Annual salary reviews Annual bonus Slight flexi working You can do 8.30am to 5pm or 9am to 5.30pm Role responsibilities: Manage the teams daily workflow, including training and development Driving and monitoring the service order process Review KPI s for the team and make sure they are achieving the expected levels Customer liaison Assessing their needs and then actioning as appropriate Producing monthly customer reports Support, train and upskill the team Responding to emails in the service inbox and responding within agreed SLA s Preparing quotes Processing worksheets Manage stock adjustments Create contacts for Service Agreement Always be customer orientated and represent the company at a high standard Candidate requirements: Strong customer service background, ideally within a similar role Good leadership skills Advanced Excel skills including Vlook ups and Pivot Tables SAP would be an advantage This is a brand new role within the business so would suit candidates who are looking for something fast paced and a role where you are able to develop and grow within the position, you ll really get out what you put in with this We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region. For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
May 02, 2024
Full time
A newly created opportunity has become available within an amazing local business. This role will sit within the service side of the company and you will be responsible for a variety of tasks, including overseeing a team of 8 Administrators. Advanced Excel skills is a must, as well as the ability to come in and really hit the ground running with supporting the Service Manager, in order to drive the department forward as the company continues to grow. What s in it for you? 25 days holiday plus bank 10% employer pension contribution Private healthcare - Excess paid by employer Death in service x 4 Annual salary reviews Annual bonus Slight flexi working You can do 8.30am to 5pm or 9am to 5.30pm Role responsibilities: Manage the teams daily workflow, including training and development Driving and monitoring the service order process Review KPI s for the team and make sure they are achieving the expected levels Customer liaison Assessing their needs and then actioning as appropriate Producing monthly customer reports Support, train and upskill the team Responding to emails in the service inbox and responding within agreed SLA s Preparing quotes Processing worksheets Manage stock adjustments Create contacts for Service Agreement Always be customer orientated and represent the company at a high standard Candidate requirements: Strong customer service background, ideally within a similar role Good leadership skills Advanced Excel skills including Vlook ups and Pivot Tables SAP would be an advantage This is a brand new role within the business so would suit candidates who are looking for something fast paced and a role where you are able to develop and grow within the position, you ll really get out what you put in with this We are an independent recruitment agency who are celebrating our 40th year of supporting local candidates find local opportunities. Based centrally in both Uxbridge & Windsor we offer permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and the West London region. For the purpose of the Conduct Regulations please be advised that when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Job Title: Waiting List Coordinator Location: Nottingham University Hospitals NHS Trust Hours: 37.5 Monday to Friday 9am-5pm or 8am - 4pm Trust Location: City Campus, Hucknall Road, Nottingham, NG5 1PB What you'll be responsible for: Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway and Bluespier. Act as the first point of contact within the Trust for patients who have enquiries regarding admission details and waiting list queries, in person, telephone, and email. Be responsible for the management and accurate validation of consultant waiting lists in line with 18-week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcome and completed on Medway PAS, in line with Trust Access Policy. Be responsible for identifying potential breaches against Trust waiting list targets and taking timely and appropriate action to avoid the breach, including 28 day for cancelled ops. Ensure any patients who have not responded to letters, or do not attend pre-operative assessment clinics are contacted in line with the Trust Patient Access Policy. Produce accurate theatre lists for scheduling meetings and address follow-up actions as required. You'll learn the following whilst working at the trust: An in depth understanding of the roles and responsibilities involved in working within the NHS Knowledge of the systems used, to effectively complete your role to the highest standard at all times A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation You'll have the following skills/experience: Skills: Microsoft Office package knowledge e.g., Outlook, Word, Excel Communications skills- both verbal and written Excellent telephone manner Ability to meet deadlines and manage workload Previous administrative experience This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week Essential support when you need it- 24/7 365 days - call us anytime Multi locational - work across neighbouring Trusts Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements Training and development opportunities - Keep up with the essentials and more Build holiday allowance for every shift you work - your work life balance is important to us Stakeholder pension scheme available - a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.
May 02, 2024
Full time
Job Title: Waiting List Coordinator Location: Nottingham University Hospitals NHS Trust Hours: 37.5 Monday to Friday 9am-5pm or 8am - 4pm Trust Location: City Campus, Hucknall Road, Nottingham, NG5 1PB What you'll be responsible for: Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway and Bluespier. Act as the first point of contact within the Trust for patients who have enquiries regarding admission details and waiting list queries, in person, telephone, and email. Be responsible for the management and accurate validation of consultant waiting lists in line with 18-week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcome and completed on Medway PAS, in line with Trust Access Policy. Be responsible for identifying potential breaches against Trust waiting list targets and taking timely and appropriate action to avoid the breach, including 28 day for cancelled ops. Ensure any patients who have not responded to letters, or do not attend pre-operative assessment clinics are contacted in line with the Trust Patient Access Policy. Produce accurate theatre lists for scheduling meetings and address follow-up actions as required. You'll learn the following whilst working at the trust: An in depth understanding of the roles and responsibilities involved in working within the NHS Knowledge of the systems used, to effectively complete your role to the highest standard at all times A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation You'll have the following skills/experience: Skills: Microsoft Office package knowledge e.g., Outlook, Word, Excel Communications skills- both verbal and written Excellent telephone manner Ability to meet deadlines and manage workload Previous administrative experience This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week Essential support when you need it- 24/7 365 days - call us anytime Multi locational - work across neighbouring Trusts Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements Training and development opportunities - Keep up with the essentials and more Build holiday allowance for every shift you work - your work life balance is important to us Stakeholder pension scheme available - a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.
Job Title: Training Officer Salary : Up to £29,400 per annum based upon experience and qualifications Hours: Mon - Friday 37.5 hours per week (flexible according to needs of the service) Location: Stockport SK2 Temp to permanent - Based on your performance and attendance throughout the 12 week probationary period. Essentials: Experience of working in Health and Social Care services at a senior level; A minimum level training/teaching qualification (AET; CET; PTLLS etc.) or experience of preparing and presenting training relating to social care/health care. Main Duties: In conjunction with the training team and key managers, to develop and participate in training and employee development programmes relating to service provision. To develop and deliver staff training sessions and development opportunities in accordance with national occupational standards (Skills for Care/Skills for Health, NICE guidelines and CQC outcomes). Training and Development: To develop and implement training programmes relating to health and social care in accordance with national occupational standards, NICE guidelines, CQC inspection requirements, Skills for Health/Skills for Care requirements and up to level 7 academic criteria. To facilitate training sessions in a variety of modes/formats including webinars, face to face, facilitated E-learning and E-learning modules. To support the Training Manager and the Regional Training Coordinators in preparing and implementing national and regional training calendars. Where needed, to agree, in negotiation with the learner and other relevant personnel, an appropriate plan to meet the individual's learning needs. To provide advice and practical assistance where appropriate to learners, managers and other key staff and to support those learners with additional learning and support needs. To record, review, develop and implement changes to training on a regular basis. To enable and encourage reflective practice through our teaching model. To support peers with audits and quality assurance initiatives. Holidays: 25 days plus 8 statutory days pro rata. Disclosure Checks: All appointments will be subject to DBS enhanced disclosure and ISA checks. Discretionary Benefits: My client offers discretionary benefits in addition to statutory benefits. These include: Paid paternity leave Enhanced maternity leave Compassionate leave Carer's leave up to 5 days per annum The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
May 02, 2024
Job Title: Training Officer Salary : Up to £29,400 per annum based upon experience and qualifications Hours: Mon - Friday 37.5 hours per week (flexible according to needs of the service) Location: Stockport SK2 Temp to permanent - Based on your performance and attendance throughout the 12 week probationary period. Essentials: Experience of working in Health and Social Care services at a senior level; A minimum level training/teaching qualification (AET; CET; PTLLS etc.) or experience of preparing and presenting training relating to social care/health care. Main Duties: In conjunction with the training team and key managers, to develop and participate in training and employee development programmes relating to service provision. To develop and deliver staff training sessions and development opportunities in accordance with national occupational standards (Skills for Care/Skills for Health, NICE guidelines and CQC outcomes). Training and Development: To develop and implement training programmes relating to health and social care in accordance with national occupational standards, NICE guidelines, CQC inspection requirements, Skills for Health/Skills for Care requirements and up to level 7 academic criteria. To facilitate training sessions in a variety of modes/formats including webinars, face to face, facilitated E-learning and E-learning modules. To support the Training Manager and the Regional Training Coordinators in preparing and implementing national and regional training calendars. Where needed, to agree, in negotiation with the learner and other relevant personnel, an appropriate plan to meet the individual's learning needs. To provide advice and practical assistance where appropriate to learners, managers and other key staff and to support those learners with additional learning and support needs. To record, review, develop and implement changes to training on a regular basis. To enable and encourage reflective practice through our teaching model. To support peers with audits and quality assurance initiatives. Holidays: 25 days plus 8 statutory days pro rata. Disclosure Checks: All appointments will be subject to DBS enhanced disclosure and ISA checks. Discretionary Benefits: My client offers discretionary benefits in addition to statutory benefits. These include: Paid paternity leave Enhanced maternity leave Compassionate leave Carer's leave up to 5 days per annum The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
AWE are looking for 2 Skills Academy Coordinators to work within the Skills Academy to provide efficient and effective Business Support services and provide support and guidance for the Skills Academy Staff, Apprentices and functions where required, working to agreed service levels and delivering a customer service to a high standard. Location - Reading / Basingstoke area Package - £27,300 - £35,000 (depending on your suitability and level of experience) As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? Provide accurate and relevant project coordination management and support to numerous events and teams to ensure the project/events stay on track and is delivered to schedule Manage and co-ordinate recruitment events to promote AWE apprenticeships both internally and externally Co-ordinate and support the induction programme for new apprentices within AWE Manage and co-ordinate keeping warm events for new intake of apprentices within AWE Oversee the process of requisitions, orders and receipting including spreadsheet management for finances Manage the Skills Academy Admin inbox and deal with queries as appropriate Manage the room bookings within the Skills Academy as appropriate Organise meetings for Skills Academy management as appropriate including taking minutes where required Supervise the Business Administration team and tasks within the Skills Academy Admin office Undertaking data entry and checks for apprenticeships relevant to management systems Managing certification process as they arrive within the Academy Support facility management issues Maintain positive and professional working relationships with internal and external colleagues and customers Ensure all correspondence and documentation produced is accurate and in accordance with approved templates Ensure Skills Academy related documentation (hard copy and electronic) is appropriately handled, managed and retained in compliance with data privacy regulations, including the archiving process; and ensure all correspondence and documentation produced is accurate, using approved templates Ensure local work instructions are followed to maintain process compliance and quality Maintain understanding of up to date policies within the Academy Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Business Administration Apprenticeship or relevant experience Excellent customer service skills Excellent interpersonal skills Attention to detail and accuracy Ability to manage own workload and priorities to agreed timescales Working knowledge of Fusion, Requisitions, Good Experience of working in a customer services environment delivering transactional tasks and providing first point of contact services. Experience of process improvement activities. Working knowledge of MS Excel, Word and PowerPoint Closing date - 13/5/24 All candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
May 02, 2024
Full time
AWE are looking for 2 Skills Academy Coordinators to work within the Skills Academy to provide efficient and effective Business Support services and provide support and guidance for the Skills Academy Staff, Apprentices and functions where required, working to agreed service levels and delivering a customer service to a high standard. Location - Reading / Basingstoke area Package - £27,300 - £35,000 (depending on your suitability and level of experience) As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site What will you be required to do? Provide accurate and relevant project coordination management and support to numerous events and teams to ensure the project/events stay on track and is delivered to schedule Manage and co-ordinate recruitment events to promote AWE apprenticeships both internally and externally Co-ordinate and support the induction programme for new apprentices within AWE Manage and co-ordinate keeping warm events for new intake of apprentices within AWE Oversee the process of requisitions, orders and receipting including spreadsheet management for finances Manage the Skills Academy Admin inbox and deal with queries as appropriate Manage the room bookings within the Skills Academy as appropriate Organise meetings for Skills Academy management as appropriate including taking minutes where required Supervise the Business Administration team and tasks within the Skills Academy Admin office Undertaking data entry and checks for apprenticeships relevant to management systems Managing certification process as they arrive within the Academy Support facility management issues Maintain positive and professional working relationships with internal and external colleagues and customers Ensure all correspondence and documentation produced is accurate and in accordance with approved templates Ensure Skills Academy related documentation (hard copy and electronic) is appropriately handled, managed and retained in compliance with data privacy regulations, including the archiving process; and ensure all correspondence and documentation produced is accurate, using approved templates Ensure local work instructions are followed to maintain process compliance and quality Maintain understanding of up to date policies within the Academy Whilst not to be considered a check list, candidates should be able to demonstrate some of the following: Business Administration Apprenticeship or relevant experience Excellent customer service skills Excellent interpersonal skills Attention to detail and accuracy Ability to manage own workload and priorities to agreed timescales Working knowledge of Fusion, Requisitions, Good Experience of working in a customer services environment delivering transactional tasks and providing first point of contact services. Experience of process improvement activities. Working knowledge of MS Excel, Word and PowerPoint Closing date - 13/5/24 All candidates must be willing and able to obtain and maintain the necessary security clearance for the role.
Job Description IT Technician/Near Stalham Technique Recruitment Solutions are proud to be working alongside a bespoke manufacturer that specialises in marine glazing and works with some of the world s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join their team Job summary The IT Technician is responsible for providing technical support for a full range of business technologies, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment, and printers. They must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the probable cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What will make you special? 1. You are a great communicator and are passionate about connecting people to solve problems. When there is an issue on a project, you actively reach out to learn more. 2. You lead with core values and positive energy. Every day will be a new challenge you strive to assume the best intentions from your fellow team members and take satisfaction in making their jobs easier! 3. You are a student of Lippert! You are always learning more about how the various parts of our business operate and enjoy building relationships across the company. Task description First level support for all IT related issues on the specific plant (i.e. hardware, software, network). Act as intermediary between the end-user and the corporate support specialists or external suppliers for problem resolution and basic services activation (i.e. creation/activation of new AD users, user profile changes, password reset, MFA reset, user deactivation, VPN activation etc.). In charge of basic software installation and configuration along with corporate security tools deployment. Building IT Hardware including desktop and laptops to the corporate standard. Responsible for network configuration for PCs and peripherals. Support for conference calls and set up multimedia rooms in case needed. Collaborate with the purchasing department for the procurement of IT materials (i.e. laptops, accessories, mobile phones, printers, PDAs, telephones). First level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. In cases where a single incident has affected multiple users, this method of creating a ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Completes initial diagnosis and progress all issues in a timely fashion in order to minimize the production outages, resolving the incidents wherever possible. Escalates tickets to the appropriate Specialists if required and manage the progress of these through to the closure. Work in strict collaboration with the IT corporate engineers to conduct incident activity and resolve incidents. Any other tasks or projects assigned by the IT Operations / InfoSec team. Provide occasional out of hours support. Person specification Education / Qualifications Functional: Proven experience of handling Service Desk activities in a busy fast paced Service Desk environment. Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship between IT and business. Passionate about customer service and ability to handle challenging customer conversations. Ability to work under pressure. Good knowledge of server operating systems with particular focus on Windows Server / Active Directory. Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective. Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). Leads auditing of IT stock and asset management of site. Technical: Microsoft Windows Server. Strong knowledge of Windows 7/10/11 operating systems. Active Directory (Administration). Multi-factor authentication technology. Basic knowledge of Hypervisor (i.e. VMWare/Hyper V). End-User Devices (Desktop / Laptop / Mobile Phone / Desk Phones). Printer management. Knowledge of Microsoft Office 365 suite. Understanding of Networking technologies and concepts. Use of System s monitoring tools. Hardware setup and troubleshooting. Computer parts replacement/upgrade. Good knowledge of Voice Telephony. Other: Strong interpersonal skills, able to communicate across a broad spectrum of users. Excellent oral, written and presentation communication skills
May 02, 2024
Full time
Job Description IT Technician/Near Stalham Technique Recruitment Solutions are proud to be working alongside a bespoke manufacturer that specialises in marine glazing and works with some of the world s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join their team Job summary The IT Technician is responsible for providing technical support for a full range of business technologies, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment, and printers. They must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the probable cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What will make you special? 1. You are a great communicator and are passionate about connecting people to solve problems. When there is an issue on a project, you actively reach out to learn more. 2. You lead with core values and positive energy. Every day will be a new challenge you strive to assume the best intentions from your fellow team members and take satisfaction in making their jobs easier! 3. You are a student of Lippert! You are always learning more about how the various parts of our business operate and enjoy building relationships across the company. Task description First level support for all IT related issues on the specific plant (i.e. hardware, software, network). Act as intermediary between the end-user and the corporate support specialists or external suppliers for problem resolution and basic services activation (i.e. creation/activation of new AD users, user profile changes, password reset, MFA reset, user deactivation, VPN activation etc.). In charge of basic software installation and configuration along with corporate security tools deployment. Building IT Hardware including desktop and laptops to the corporate standard. Responsible for network configuration for PCs and peripherals. Support for conference calls and set up multimedia rooms in case needed. Collaborate with the purchasing department for the procurement of IT materials (i.e. laptops, accessories, mobile phones, printers, PDAs, telephones). First level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. In cases where a single incident has affected multiple users, this method of creating a ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Completes initial diagnosis and progress all issues in a timely fashion in order to minimize the production outages, resolving the incidents wherever possible. Escalates tickets to the appropriate Specialists if required and manage the progress of these through to the closure. Work in strict collaboration with the IT corporate engineers to conduct incident activity and resolve incidents. Any other tasks or projects assigned by the IT Operations / InfoSec team. Provide occasional out of hours support. Person specification Education / Qualifications Functional: Proven experience of handling Service Desk activities in a busy fast paced Service Desk environment. Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship between IT and business. Passionate about customer service and ability to handle challenging customer conversations. Ability to work under pressure. Good knowledge of server operating systems with particular focus on Windows Server / Active Directory. Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective. Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). Leads auditing of IT stock and asset management of site. Technical: Microsoft Windows Server. Strong knowledge of Windows 7/10/11 operating systems. Active Directory (Administration). Multi-factor authentication technology. Basic knowledge of Hypervisor (i.e. VMWare/Hyper V). End-User Devices (Desktop / Laptop / Mobile Phone / Desk Phones). Printer management. Knowledge of Microsoft Office 365 suite. Understanding of Networking technologies and concepts. Use of System s monitoring tools. Hardware setup and troubleshooting. Computer parts replacement/upgrade. Good knowledge of Voice Telephony. Other: Strong interpersonal skills, able to communicate across a broad spectrum of users. Excellent oral, written and presentation communication skills