Position: HR Administrator Suitable for: HR Administrator, HR Officer or HR Advisor with approximately 1-2 years experience. Location: Hybrid working (3 days per week in Milton Keynes) + some travel to other offices Salary: £24,000 + bens Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a HR Administrator to help support their HR team on a full-time basis. The HR Administrator will work closely with the wider HR team to assist with general HR and facilities admin, system management and HR processes. This role will be based at head office in Milton Keynes for a minimum of 3/5 days per week. Further travel may be expected on an ad hoc basis to alternative company office sites in Surrey and Liverpool. Therefore, some level of travel will be expected. Essential Skills/attributes: Hands on experience of approx. 1-2 years as a HR administrator, HR Officer, HR Advisor or similar Process driven to ensure compliance with Legal/HR processes Excellent administrative skills using MS office products Attention to detail and accuracy in data entry and recording/reporting Requirement to work with confidential and sensitive information Able to work under pressure and to tight deadlines Excellent organisational, interpersonal skills and ability to work as part of a team Strong communication skills are essential, both written and oral, as you will be engaging with multiple internal and external stakeholders Role and responsibilities: First point of contact for HR shared inbox queries, fielding out emails where necessary to the relevant HR team member Providing cover of the HR Recruitment Inbox in the event of team absence Responsible for the maintenance of all health and safety documentation processes and procedures including; updating accident logs and safety records, first aid and fire warden training requirements, policy updates and minuting meetings where required. Working with relevant Health & Safety Representatives across the company to ensure all risk assessments are logged, tracked and circulated to the CHRO for review. Regular office Health and Safety inspections/visits, alongside the CHRO, to ensure there is adherence and compliance with the companies Health and Safety Policy. Conducting Health and Safety inductions for all new starters and refresher training to existing employees following any operational/premise change. Carrying out DSE Risk Assessments where required and responsible for any purchases of kit related to health and safety requests. First point of contact for absence management. This will involve monitoring the HR absence number, updating line managers and HR systems for absence reporting. Responsible for weekly absence reports to the wider HR Team and Chief HR Officer (CHRO) Fielding out absence escalations to the HR Coordinator & HR Advisors Responsible for the end-to-end new starter process. Including but not limited to; sending out reference requests, updating shared team calendars with start dates, liaising with IT via our ticketing system to send out company equipment and working with managers to organise induction itineraries. Carrying out DBS checks as and when required Creating new employee accounts on all HR systems and employee benefit portals. Responsible for the leaver administration process. Including but not limited to; updating HR systems and employee benefit portals with leave dates and liaising with IT, via our ticketing system, to organise the collection of company equipment. Ensuring employee records are up to date and maintained on our HR system Running ad hoc reports for the HR Team as and when required Employee Action Notification forms - actioning new starter, leaver and ad hoc employee changes such as line manager, job title and department change letters Assisting with monthly recruitment invoices and expenditure request forms Assisting with on-site premise support including, fielding out post to the relevant departments and assisting with any office supply purchases. Full job description is available on request To apply : Please follow the online application process and upload your CV, in Word format Please note : You must be eligible to work in the UK for your application to be considered ( sorry, our client is unable to offer sponsorship ). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
Apr 28, 2024
Full time
Position: HR Administrator Suitable for: HR Administrator, HR Officer or HR Advisor with approximately 1-2 years experience. Location: Hybrid working (3 days per week in Milton Keynes) + some travel to other offices Salary: £24,000 + bens Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a HR Administrator to help support their HR team on a full-time basis. The HR Administrator will work closely with the wider HR team to assist with general HR and facilities admin, system management and HR processes. This role will be based at head office in Milton Keynes for a minimum of 3/5 days per week. Further travel may be expected on an ad hoc basis to alternative company office sites in Surrey and Liverpool. Therefore, some level of travel will be expected. Essential Skills/attributes: Hands on experience of approx. 1-2 years as a HR administrator, HR Officer, HR Advisor or similar Process driven to ensure compliance with Legal/HR processes Excellent administrative skills using MS office products Attention to detail and accuracy in data entry and recording/reporting Requirement to work with confidential and sensitive information Able to work under pressure and to tight deadlines Excellent organisational, interpersonal skills and ability to work as part of a team Strong communication skills are essential, both written and oral, as you will be engaging with multiple internal and external stakeholders Role and responsibilities: First point of contact for HR shared inbox queries, fielding out emails where necessary to the relevant HR team member Providing cover of the HR Recruitment Inbox in the event of team absence Responsible for the maintenance of all health and safety documentation processes and procedures including; updating accident logs and safety records, first aid and fire warden training requirements, policy updates and minuting meetings where required. Working with relevant Health & Safety Representatives across the company to ensure all risk assessments are logged, tracked and circulated to the CHRO for review. Regular office Health and Safety inspections/visits, alongside the CHRO, to ensure there is adherence and compliance with the companies Health and Safety Policy. Conducting Health and Safety inductions for all new starters and refresher training to existing employees following any operational/premise change. Carrying out DSE Risk Assessments where required and responsible for any purchases of kit related to health and safety requests. First point of contact for absence management. This will involve monitoring the HR absence number, updating line managers and HR systems for absence reporting. Responsible for weekly absence reports to the wider HR Team and Chief HR Officer (CHRO) Fielding out absence escalations to the HR Coordinator & HR Advisors Responsible for the end-to-end new starter process. Including but not limited to; sending out reference requests, updating shared team calendars with start dates, liaising with IT via our ticketing system to send out company equipment and working with managers to organise induction itineraries. Carrying out DBS checks as and when required Creating new employee accounts on all HR systems and employee benefit portals. Responsible for the leaver administration process. Including but not limited to; updating HR systems and employee benefit portals with leave dates and liaising with IT, via our ticketing system, to organise the collection of company equipment. Ensuring employee records are up to date and maintained on our HR system Running ad hoc reports for the HR Team as and when required Employee Action Notification forms - actioning new starter, leaver and ad hoc employee changes such as line manager, job title and department change letters Assisting with monthly recruitment invoices and expenditure request forms Assisting with on-site premise support including, fielding out post to the relevant departments and assisting with any office supply purchases. Full job description is available on request To apply : Please follow the online application process and upload your CV, in Word format Please note : You must be eligible to work in the UK for your application to be considered ( sorry, our client is unable to offer sponsorship ). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
Group Rent Coordinator Housing association 3-6 Months contract - potential for extension £20 - £22p/h Reporting to the Rent & Service Charge Manager, the Group Rent Co-Ordinator will provide expertise and specialist advice on all aspects of rent to Great Places Housing Group and lead on Rent Setting, Rent Reconciliation and assist with Third Party Commercial Accounting. Role Purpose: Responsible for the rent roll and rent setting process in line with the Group Rent Setting policy and associated policies to ensure they are up to date with current legislation and regulatory requirements. Assist the Rent and Service charge manager in all aspects of the Rents team function. To set, monitor and deliver on key performance indicators across the department, aiming to deliver continuous improvement. Responsibilities: Responsible for updating the rent roll on weekly basis, updating new property records, identifying anomalies and ensuring accuracy of stock data and the rent debit. Responsible for the monthly rent reconciliation and other reconciliations as and when required. Responsible for rent setting for new developments. Responsible for answering rent queries and providing relet rent information to internal customers. Assist with preparation of third party accounts and payments of income collected. To assist in the application and processing of Fair rents. To complete 'Other income' monthly management packs for the business; reviewing variances and resolving issues as required. Calculate and prepare all income related journals (accruals and deferrals). Prepare other routine journals to ensure the management accounts accurately report income and bad debt provision and the balance sheets accurately records assets and liabilities for each period. Experience and Skills: Experience of rent setting, ideally within a regulated environment. Experience of rent accounting in a complex environment; Experience of preparing accounts, forecasts and management accounts. Strong IT skills and advanced Microsoft excel skills are essential. Experience of manipulating large volumes of data for multiple scenarios. Proven relationship builder and influencer with stake holders. The ability to develop and project a positive image of Great Places through personal, written and oral skills Please apply or get in touch: (url removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Apr 27, 2024
Seasonal
Group Rent Coordinator Housing association 3-6 Months contract - potential for extension £20 - £22p/h Reporting to the Rent & Service Charge Manager, the Group Rent Co-Ordinator will provide expertise and specialist advice on all aspects of rent to Great Places Housing Group and lead on Rent Setting, Rent Reconciliation and assist with Third Party Commercial Accounting. Role Purpose: Responsible for the rent roll and rent setting process in line with the Group Rent Setting policy and associated policies to ensure they are up to date with current legislation and regulatory requirements. Assist the Rent and Service charge manager in all aspects of the Rents team function. To set, monitor and deliver on key performance indicators across the department, aiming to deliver continuous improvement. Responsibilities: Responsible for updating the rent roll on weekly basis, updating new property records, identifying anomalies and ensuring accuracy of stock data and the rent debit. Responsible for the monthly rent reconciliation and other reconciliations as and when required. Responsible for rent setting for new developments. Responsible for answering rent queries and providing relet rent information to internal customers. Assist with preparation of third party accounts and payments of income collected. To assist in the application and processing of Fair rents. To complete 'Other income' monthly management packs for the business; reviewing variances and resolving issues as required. Calculate and prepare all income related journals (accruals and deferrals). Prepare other routine journals to ensure the management accounts accurately report income and bad debt provision and the balance sheets accurately records assets and liabilities for each period. Experience and Skills: Experience of rent setting, ideally within a regulated environment. Experience of rent accounting in a complex environment; Experience of preparing accounts, forecasts and management accounts. Strong IT skills and advanced Microsoft excel skills are essential. Experience of manipulating large volumes of data for multiple scenarios. Proven relationship builder and influencer with stake holders. The ability to develop and project a positive image of Great Places through personal, written and oral skills Please apply or get in touch: (url removed) Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Calling all Property Repairs Coordinators! Are you interested in a 6 month contract that could lead to a permanent role? Do you have experience managing residential property repairs? If so, we want to hear from you! Moxie People have partnered with a Cardiff based Housing Association that's seeking an experienced Property Repairs Coordinator to play an integral part in providing support to the repairs and maintenance team across the Cardiff area. Key Responsibilities: Be the point of contact for planned and reactive repair works scheduling repairs with the in-house repairs teams, external contractors, plus tenants. Ensuring all compliance, risk assessments and Health documents are on file and stored Listening to customer service feedback and highlighting potential areas for improvement Take ownership of incoming contacts, to resolve as first point of contact Coordinate and process Schedule repair requests from tenants What will you bring to the role: Excellent customer care skills, with the ability to communicate effectively. Experience working in a similar maintenance, repairs or compliance role, ideally within the housing or maintenance FM sectors Capacity to start this contract in June Be able to commute to Cardiff office 5 days a week Be an excellent problem solver who takes accountability for queries. Ability to use a Teams, Power BI, Excel, Word What will you get: Salary between 27,117 per year 3-6-month contract with the possibility of extension. 35 hour working week, only 7 hours working per day 25 days annual leave + bank Holidays If you looking for that change of scenery, need a good work life balance and want to be part of a fantastic Housing association supporting the local community, please apply for this position with an up to date CV to
Apr 27, 2024
Seasonal
Calling all Property Repairs Coordinators! Are you interested in a 6 month contract that could lead to a permanent role? Do you have experience managing residential property repairs? If so, we want to hear from you! Moxie People have partnered with a Cardiff based Housing Association that's seeking an experienced Property Repairs Coordinator to play an integral part in providing support to the repairs and maintenance team across the Cardiff area. Key Responsibilities: Be the point of contact for planned and reactive repair works scheduling repairs with the in-house repairs teams, external contractors, plus tenants. Ensuring all compliance, risk assessments and Health documents are on file and stored Listening to customer service feedback and highlighting potential areas for improvement Take ownership of incoming contacts, to resolve as first point of contact Coordinate and process Schedule repair requests from tenants What will you bring to the role: Excellent customer care skills, with the ability to communicate effectively. Experience working in a similar maintenance, repairs or compliance role, ideally within the housing or maintenance FM sectors Capacity to start this contract in June Be able to commute to Cardiff office 5 days a week Be an excellent problem solver who takes accountability for queries. Ability to use a Teams, Power BI, Excel, Word What will you get: Salary between 27,117 per year 3-6-month contract with the possibility of extension. 35 hour working week, only 7 hours working per day 25 days annual leave + bank Holidays If you looking for that change of scenery, need a good work life balance and want to be part of a fantastic Housing association supporting the local community, please apply for this position with an up to date CV to
Business Unit : Human Resources / Talent Acquisition, Employer Brand & ED&I Salary range: £22,000 - £32,400 per annum DOE + red-hot benefits Location : Remote - work from anywhere within the UK with occasional travel required to a hub. Contract Type: Permanent (Talk to us about flexibility) Live to challenge the status quo. Live a life more Virgin. At Virgin Money we are on a mission to sustain a healthy, equitable and inclusive culture that respects and leverages the power of difference, in all corners of our organisation. We believe in treating people fairly, in trusting and investing in our colleagues as human beings, in the hope that this will drive a sense of belonging and connection amongst us all. We've created an exciting new role to support our small but mighty Strategic Talent Acquisition, Employer Branding and DE&I team. No day will be the same as you coordinate activity across three key areas - Diversity, Equity and Inclusion, Employer Brand / Talent Acquisition and Early Careers activity. Our team focus is to enable leaders and hiring managers to attract and appoint a more representative workforce, through activating our employer brand and talent acquisition capabilities. What you'll be doing Strengthening external engagement, our brand messaging across social media channels and our careers site. Updating and being the guardian of the content on our Recruitment hub. Maintaining the Apprenticeship Digital Account Service to ensure we re complying with regulatory standards and managing transferring of funds to partners. Support the coordination of the team in relation to early careers programmes, ensuring inclusive and meaningful experiences for learners and supporting with day-to-day queries through our apprenticeship mailbox. Champion the development and launch of new accredited learning programmes and internships aligned to our DE&I and Levelling Up agenda. Support the coordination activity for our annual cycle of DE&I reporting with the production of Gender Pay Gap reporting and all related pledges and commitments. Coordination and facilitation of external events including recruitment days, taster experiences and ad-hoc events. Offer support and advice to our Early Careers learners across multiple sites, signposting specialist support. We need you to have Previously worked in Talent Acquisition / HR within a support or co-ordination role. Experience with programme development in learning or early careers space Skilled in writing engaging content and communications with the Virgin Money tone of voice. Managed programme budgets and proficient with MS Excel. Some experience organising and coordinating internal events. A track record of collaborating and building relationships with stakeholders and external partners. The passion to be a committed advocate of Diversity, Equity, and Inclusion with demonstrable experience in this area. Concise communication skills with a flair for creating reports and preparing PowerPoint presentations. A curious mindset that can think big and offer fresh perspective, ideas, and opportunities. It's a bonus if you have but not essential Experience with programme development in learning or early careers space Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 24 Apr 2024 GMT Daylight Time Applications close: 01 May 2024 GMT Daylight Time
Apr 26, 2024
Full time
Business Unit : Human Resources / Talent Acquisition, Employer Brand & ED&I Salary range: £22,000 - £32,400 per annum DOE + red-hot benefits Location : Remote - work from anywhere within the UK with occasional travel required to a hub. Contract Type: Permanent (Talk to us about flexibility) Live to challenge the status quo. Live a life more Virgin. At Virgin Money we are on a mission to sustain a healthy, equitable and inclusive culture that respects and leverages the power of difference, in all corners of our organisation. We believe in treating people fairly, in trusting and investing in our colleagues as human beings, in the hope that this will drive a sense of belonging and connection amongst us all. We've created an exciting new role to support our small but mighty Strategic Talent Acquisition, Employer Branding and DE&I team. No day will be the same as you coordinate activity across three key areas - Diversity, Equity and Inclusion, Employer Brand / Talent Acquisition and Early Careers activity. Our team focus is to enable leaders and hiring managers to attract and appoint a more representative workforce, through activating our employer brand and talent acquisition capabilities. What you'll be doing Strengthening external engagement, our brand messaging across social media channels and our careers site. Updating and being the guardian of the content on our Recruitment hub. Maintaining the Apprenticeship Digital Account Service to ensure we re complying with regulatory standards and managing transferring of funds to partners. Support the coordination of the team in relation to early careers programmes, ensuring inclusive and meaningful experiences for learners and supporting with day-to-day queries through our apprenticeship mailbox. Champion the development and launch of new accredited learning programmes and internships aligned to our DE&I and Levelling Up agenda. Support the coordination activity for our annual cycle of DE&I reporting with the production of Gender Pay Gap reporting and all related pledges and commitments. Coordination and facilitation of external events including recruitment days, taster experiences and ad-hoc events. Offer support and advice to our Early Careers learners across multiple sites, signposting specialist support. We need you to have Previously worked in Talent Acquisition / HR within a support or co-ordination role. Experience with programme development in learning or early careers space Skilled in writing engaging content and communications with the Virgin Money tone of voice. Managed programme budgets and proficient with MS Excel. Some experience organising and coordinating internal events. A track record of collaborating and building relationships with stakeholders and external partners. The passion to be a committed advocate of Diversity, Equity, and Inclusion with demonstrable experience in this area. Concise communication skills with a flair for creating reports and preparing PowerPoint presentations. A curious mindset that can think big and offer fresh perspective, ideas, and opportunities. It's a bonus if you have but not essential Experience with programme development in learning or early careers space Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 24 Apr 2024 GMT Daylight Time Applications close: 01 May 2024 GMT Daylight Time
WOW Customer Service Guest Relations Customer & Site Supervision! - Hospitality sector! Sunderland A wicked e-sports facility, exciting Customer Service role - Be the point of contact 4 days on - 4 days off - Absolutely superb work life balance! And a brilliant innovative modern site / accommodation and facilities Hospitality Front of House Sunderland - Proactive role - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Looking for a new role with a difference, speak to Natalie for more information on this cracking role! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now or speak to for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Natalie at Duval for more.
Apr 26, 2024
Full time
WOW Customer Service Guest Relations Customer & Site Supervision! - Hospitality sector! Sunderland A wicked e-sports facility, exciting Customer Service role - Be the point of contact 4 days on - 4 days off - Absolutely superb work life balance! And a brilliant innovative modern site / accommodation and facilities Hospitality Front of House Sunderland - Proactive role - can do - get stuck in! Great team! 24-bedroom property, part of an exciting gaming and events venue! Buzzing role in a wicked gaming / esports business! This would suit someone from a hotel, hospitality or retail background with a welcoming and professional personality who can provide friendly customer service and guest liaison. Great hourly rate Exciting industry Online Gaming Esports Community focus loads happening Get involved in the hospitality side! Awesome customer service role in hospitality, wicked role for someone to work in a dynamic, modern business. You will provide customer liaison between guests and facilities. We re looking for someone with great personality who can provide a warm, welcoming experience at this exciting Sunderland based leisure, gaming and events hub! Looking for a new role with a difference, speak to Natalie for more information on this cracking role! Fantastic growing entrepreneurial company with solid track record of success. Brilliant opportunity in a first-of-its-kind in the UK site to become an exciting venue, events and gaming leisure hub in Sunderland. Apply now or speak to for more on this ace opportunity! The Role: Assist the building Operations Manager Walk-abouts, check security and maintenance, report any issues Front of house and guest relations Security Preparations for the next day s arrivals Assist events team as required Cleaning and basic maintenance Duties: Ensure guest experiences from arrival through to departure in the property are delivered according to the standards of the business Follow and deliver all security procedures including patrols. Front of House presence, in order to meet and greet guests and ensure that they are welcomed in a friendly and professional manner and assist with their check in, luggage, entry to the houses, rooms, events etc. Attend to all guest enquiries, requests and complaints promptly, ensuring a high level of personal service whilst communicating any special requirements of individual guests to other departments. To log and report incidents or concerns with the Buildings Operations Manager or Senior Management with regards to any guest complaints or operational challenges. Awareness of all tariffs, facilities, current activities and events. Ensure handover procedures are adhered to at all times and liaise with the Sales and Events Coordinator and Buildings Operations Manager with regards to any noticeable discrepancies. Check that all bills, accounts, credit transactions and handover procedures are implemented proficiently. Carryout regular patrols of the perimeter and building checks to ensure they are secure, deal with alarm system activations and monitor all CCTV cameras Any other reasonable tasks allocated. Key Skills and Qualifications Required: Excellent communication skills and a strong guest focus Willingness to undergo enhanced DBS checks and safeguarding training Computer literate (training for internal computer systems will be provided) Ability to report and record events as they occur Confident to communicate security protocols to those who may be unaware Reliable, watchful, patient, diligent and diplomatic Proactively able to use initiative and seek guidance where necessary Previous events and hospitality experience would be beneficial Good organisational skills and well-honed ability to follow procedures Actively uses social media platforms such as LinkedIn for business networking and industry updates Exciting opportunity in a wicked business! Speak to Natalie at Duval for more.
Senior Security Engineer Project Coordinator We re looking for a Security Engineer to join our team in Shrewsbury. This is a pivotal role helping manage and execute our security installations. About Locsafe Security Systems At Locsafe Security Systems we are dedicated to enhancing security and safety through both electronic and physical security solutions. Specialising in a comprehensive range of services from Access Control, Automatic Doors, Fire Alarms, Intruder Alarms, and CCTV to expert Locksmith services and master keyed systems. We provide top-tier security for businesses, residences, and public institutions. As we gear up for a significant expansion phase, we are looking to enhance our team with a skilled Senior Security Engineer / Project Coordinator who will lead our projects and drive innovation. The Role This role is currently fulfilled largely by our Managing Director. As a Senior Security Engineer / Projects Coordinator you will help manage and execute our security installations and maintenance projects. You will be responsible for: Leading the creation of detailed technical specifications and as-fitted documentation. Overseeing the installation and maintenance of state-of-the-art electronic security systems. Ensuring all projects meet our high-quality standards and adhere to industry regulations. Working closely with clients to tailor solutions that meet their specific security needs. Supporting our engineers during installations and providing guidance where necessary. Ideal Candidate Proven technical expertise in electronic security systems, ideally with a focus on Access Control & Automation. Exceptional attention to detail and a meticulous approach to work. Strong leadership skills and accountability in managing projects. Excellent problem-solving abilities and a customer-focused attitude. Why Join Us? Locsafe Security Systems is at an exciting point of growth, offering tremendous opportunities for professional development and career advancement. By joining us now, you ll have the chance to shape the future of our company and lead in the implementation of cutting-edge security solutions. We offer competitive compensation, up to £50,000 depending on experience, benefits, and a dynamic work environment committed to innovation and excellence. Apply today with an up-to-date CV.
Apr 26, 2024
Full time
Senior Security Engineer Project Coordinator We re looking for a Security Engineer to join our team in Shrewsbury. This is a pivotal role helping manage and execute our security installations. About Locsafe Security Systems At Locsafe Security Systems we are dedicated to enhancing security and safety through both electronic and physical security solutions. Specialising in a comprehensive range of services from Access Control, Automatic Doors, Fire Alarms, Intruder Alarms, and CCTV to expert Locksmith services and master keyed systems. We provide top-tier security for businesses, residences, and public institutions. As we gear up for a significant expansion phase, we are looking to enhance our team with a skilled Senior Security Engineer / Project Coordinator who will lead our projects and drive innovation. The Role This role is currently fulfilled largely by our Managing Director. As a Senior Security Engineer / Projects Coordinator you will help manage and execute our security installations and maintenance projects. You will be responsible for: Leading the creation of detailed technical specifications and as-fitted documentation. Overseeing the installation and maintenance of state-of-the-art electronic security systems. Ensuring all projects meet our high-quality standards and adhere to industry regulations. Working closely with clients to tailor solutions that meet their specific security needs. Supporting our engineers during installations and providing guidance where necessary. Ideal Candidate Proven technical expertise in electronic security systems, ideally with a focus on Access Control & Automation. Exceptional attention to detail and a meticulous approach to work. Strong leadership skills and accountability in managing projects. Excellent problem-solving abilities and a customer-focused attitude. Why Join Us? Locsafe Security Systems is at an exciting point of growth, offering tremendous opportunities for professional development and career advancement. By joining us now, you ll have the chance to shape the future of our company and lead in the implementation of cutting-edge security solutions. We offer competitive compensation, up to £50,000 depending on experience, benefits, and a dynamic work environment committed to innovation and excellence. Apply today with an up-to-date CV.
Are you curious about the technology that powers our digital world? At the heart of it all is data. Data runs the world. If youre interested in how its protected, where its stored, how its moved and frankly, how its used to run all aspects of our digital lives, a career in B2B tech PR could be for you. We'reon the hunt forfouroutstanding candidates to join our B2B tech PR team. Touchdown PR is an award-winninginternational enterprise communications and tech PR agency with 110+ staff in offices across the globe, including the USA, Europe,APACand ANZ. We specialise in enterprise technology innovation ranging from mobility, cyber security, data protection/management and storage, to networks, communications, big data, ArtificialIntelligenceand cloud. As an account coordinator, you will play a key role within the team, gaining first-hand experience executing industry-leading campaigns for our clients. We will provide training, support your growth anddevelopmentand provide you with opportunities to flourish. In addition,youllreceive a competitive salary and great benefits to kick start your career. The role will be based in our Basingstoke office. If you are interested inB2B techand want a career in PR, please send your CV and 100 words explaining whyyoudlike to work for us. JBRP1_UKTJ
Apr 26, 2024
Full time
Are you curious about the technology that powers our digital world? At the heart of it all is data. Data runs the world. If youre interested in how its protected, where its stored, how its moved and frankly, how its used to run all aspects of our digital lives, a career in B2B tech PR could be for you. We'reon the hunt forfouroutstanding candidates to join our B2B tech PR team. Touchdown PR is an award-winninginternational enterprise communications and tech PR agency with 110+ staff in offices across the globe, including the USA, Europe,APACand ANZ. We specialise in enterprise technology innovation ranging from mobility, cyber security, data protection/management and storage, to networks, communications, big data, ArtificialIntelligenceand cloud. As an account coordinator, you will play a key role within the team, gaining first-hand experience executing industry-leading campaigns for our clients. We will provide training, support your growth anddevelopmentand provide you with opportunities to flourish. In addition,youllreceive a competitive salary and great benefits to kick start your career. The role will be based in our Basingstoke office. If you are interested inB2B techand want a career in PR, please send your CV and 100 words explaining whyyoudlike to work for us. JBRP1_UKTJ
Administrator Bookkeeper This is a new role, and recognising the growth of the Charity they now require an experienced Administrator/Bookkeeper to join the organisation. Position: Charity Administrator/Bookkeeper Location: Milton Keynes/Hybrid Contract: Permanent Hours: Full-time, 37.5 hours per week (part-time or job share considered) Salary: £25,000 to £28,000 per annum Benefits: 36 days holiday per annum including Public Holidays and employer-matched pension contribution up to 5% Closing date: 24th May 2024 - the role may be closed earlier if the right candidate is found. About the role: The successful applicant will be able to make a real difference in a small but highly effective charity. The Charity Administrator will be responsible for the day-to-day provision of professional, effective, and efficient administrative support to the Charity, including financial support to the Treasurer. They will possess a wide range of skills and be confident and competent enough to play a key role within a small and committed team, quite frequently as first-line contact to the Charity, supporting the operational team and the Board of Trustees across a broad range of activities. Key responsibilities will include: Be responsible for the smooth running of the Charity s administration Undertake bookkeeping and other financial tasks for the Treasurer Manage enquiries by telephone, email, and post as well as in person, responding to queries directly or relaying accurate and timely messages, as appropriate Support the Chair with the preparation of documents and presentations, undertake research etc. Attend Board of Trustees meetings (normally one evening per month) and take the minutes Ensure all charitable donations are recorded accurately and thank you letters and receipts sent promptly Engage with visitors, staff, volunteers and service users in an appropriate and personable manner Manage enquiries from potential volunteers and organise training sessions Set up meetings, book meeting rooms and coordinate events as requested Ensure contact databases are kept up to date, referring any data protection queries to the Service Manager or the Data Protection Officer Maintain document management systems (mainly electronic) Manage office supplies, obtain quotes and place orders for a variety of items and deal with a range of suppliers Understand, adhere to, and actively implement all the Charity s policies, procedures, and services at all times Be aware of safeguarding risks to vulnerable adults and ensure the TBSMK safeguarding policy is always followed About you: The role calls for a calm and flexible person because no two days will be the same. The ideal candidate will have experience working as an administrator (including financial administration) in a busy office. They will have no qualms about working with vulnerable people with multiple challenges, and they will have the ability to work with sensitive information whilst maintaining confidentiality. They will be proficient at bookkeeping for a small to medium-sized business with experience of working with a financial system. Experience of working with Xero is desirable but not essential. Knowledge of charity accounting is highly desirable. Good analytical skills and attention to detail are essential. To perform well in this role, you ll need: Communication: The Administrator will need excellent communication and people skills, including empathy with the Charity s service users. Effective communication with other stakeholders will be essential. Financial: The administrator will have evidenced bookkeeping skills which will include working experience in accounting systems (ideally Xero) and excellent MS Excel skills. Writing and editing: The administrator will assist with the drafting of reports, newsletters, board papers etc. and must therefore have an excellent standard of written English and attention to the appearance and detail of documents. Time management: The administrator must deal with many different tasks and competing priorities. The ability to manage their time and organise their workload effectively will be critical. Problem-solving: The administrator must be confident, competent, practical, and proactive. They must be unflappable and able to work using their initiative. Technology: The administrator will need strong IT skills and be competent in the use of Microsoft Office, (Word, Excel, PowerPoint) and ideally also Google Docs, Mailchimp and using a database such as Salesforce or Beacon and creating database reports would be welcomed. The successful candidate will be required to undergo an Enhanced DBS check and hold a valid driving licence and access to a car. About the organisation: The organisation is a small Milton Keynes based charity which provides a temporary home and extensive person-centric support to single people experiencing homelessness, with the aim of providing a sustainable, long-term solution. Originally based on a double-decker bus (hence the name), the charity now has a unique nine bedroom facility in Stantonbury, Milton Keynes and three move-on houses elsewhere in the city, providing a further twelve rooms. The level of ongoing support offered to guests is delivering long-term success and preventing the well-known revolving door of homelessness . The employer welcomes and encourages applications from people of all backgrounds. They do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other categories protected by law. You may also have experience in areas such as Finance Administrator, Charity Administrator, Accounts Payable, Finance Assistant, Financial Assistant, Charity Admin, Accounts Administrator, Fundraising Administrator, Senior Finance Administrator, Bookkeeper, Administration Coordinator, Admin, Administrator, Administration etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Apr 26, 2024
Full time
Administrator Bookkeeper This is a new role, and recognising the growth of the Charity they now require an experienced Administrator/Bookkeeper to join the organisation. Position: Charity Administrator/Bookkeeper Location: Milton Keynes/Hybrid Contract: Permanent Hours: Full-time, 37.5 hours per week (part-time or job share considered) Salary: £25,000 to £28,000 per annum Benefits: 36 days holiday per annum including Public Holidays and employer-matched pension contribution up to 5% Closing date: 24th May 2024 - the role may be closed earlier if the right candidate is found. About the role: The successful applicant will be able to make a real difference in a small but highly effective charity. The Charity Administrator will be responsible for the day-to-day provision of professional, effective, and efficient administrative support to the Charity, including financial support to the Treasurer. They will possess a wide range of skills and be confident and competent enough to play a key role within a small and committed team, quite frequently as first-line contact to the Charity, supporting the operational team and the Board of Trustees across a broad range of activities. Key responsibilities will include: Be responsible for the smooth running of the Charity s administration Undertake bookkeeping and other financial tasks for the Treasurer Manage enquiries by telephone, email, and post as well as in person, responding to queries directly or relaying accurate and timely messages, as appropriate Support the Chair with the preparation of documents and presentations, undertake research etc. Attend Board of Trustees meetings (normally one evening per month) and take the minutes Ensure all charitable donations are recorded accurately and thank you letters and receipts sent promptly Engage with visitors, staff, volunteers and service users in an appropriate and personable manner Manage enquiries from potential volunteers and organise training sessions Set up meetings, book meeting rooms and coordinate events as requested Ensure contact databases are kept up to date, referring any data protection queries to the Service Manager or the Data Protection Officer Maintain document management systems (mainly electronic) Manage office supplies, obtain quotes and place orders for a variety of items and deal with a range of suppliers Understand, adhere to, and actively implement all the Charity s policies, procedures, and services at all times Be aware of safeguarding risks to vulnerable adults and ensure the TBSMK safeguarding policy is always followed About you: The role calls for a calm and flexible person because no two days will be the same. The ideal candidate will have experience working as an administrator (including financial administration) in a busy office. They will have no qualms about working with vulnerable people with multiple challenges, and they will have the ability to work with sensitive information whilst maintaining confidentiality. They will be proficient at bookkeeping for a small to medium-sized business with experience of working with a financial system. Experience of working with Xero is desirable but not essential. Knowledge of charity accounting is highly desirable. Good analytical skills and attention to detail are essential. To perform well in this role, you ll need: Communication: The Administrator will need excellent communication and people skills, including empathy with the Charity s service users. Effective communication with other stakeholders will be essential. Financial: The administrator will have evidenced bookkeeping skills which will include working experience in accounting systems (ideally Xero) and excellent MS Excel skills. Writing and editing: The administrator will assist with the drafting of reports, newsletters, board papers etc. and must therefore have an excellent standard of written English and attention to the appearance and detail of documents. Time management: The administrator must deal with many different tasks and competing priorities. The ability to manage their time and organise their workload effectively will be critical. Problem-solving: The administrator must be confident, competent, practical, and proactive. They must be unflappable and able to work using their initiative. Technology: The administrator will need strong IT skills and be competent in the use of Microsoft Office, (Word, Excel, PowerPoint) and ideally also Google Docs, Mailchimp and using a database such as Salesforce or Beacon and creating database reports would be welcomed. The successful candidate will be required to undergo an Enhanced DBS check and hold a valid driving licence and access to a car. About the organisation: The organisation is a small Milton Keynes based charity which provides a temporary home and extensive person-centric support to single people experiencing homelessness, with the aim of providing a sustainable, long-term solution. Originally based on a double-decker bus (hence the name), the charity now has a unique nine bedroom facility in Stantonbury, Milton Keynes and three move-on houses elsewhere in the city, providing a further twelve rooms. The level of ongoing support offered to guests is delivering long-term success and preventing the well-known revolving door of homelessness . The employer welcomes and encourages applications from people of all backgrounds. They do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other categories protected by law. You may also have experience in areas such as Finance Administrator, Charity Administrator, Accounts Payable, Finance Assistant, Financial Assistant, Charity Admin, Accounts Administrator, Fundraising Administrator, Senior Finance Administrator, Bookkeeper, Administration Coordinator, Admin, Administrator, Administration etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Major Recruitment Oldbury
Halesowen, West Midlands
Major Recruitment Oldbury are delighted to be recruiting for a national organisation, located on the outskirts of Halesowen who are seeking an Internal Sales Coordinator to start immediately. Please note this role will be office based and IS NOT a remote working or hybrid role Duties and tasks will include: Completion of RFQ's from customers Negotiating with customers regarding pricing/leadtime for orders Processing customer orders Progressing any customer queries regarding outstanding orders Facilitating business reviews with customers Maintain regular customer engagement Ensuring the system is updated using active price management including margins Analysis of customer schedules to ensure stock availability Obtaining up to date forecast information for key customers Monthly sales forecasting analysis on key accounts Creation of commercial invoices and supporting of customer declarations Resolving empty bin queries by liaising with customer & purchasing department Regular reviews of any invoice exceptions Co-ordinate activities with any quality concerns raised by our customers Support and collaborate with AR/AP to resolve invoice discrepancies Liaise with Warehouse operations to ensure timely fulfilment of customer orders Generate customers KPI's as required Candidates welcome to apply for the role will ideally have customer service experience within a professional environment and the following: Proficient in oral, written, and mathematical skills Experience of Microsoft Office package including Excel Good time management Parking available. Hours of work are Monday to Friday 8.30am to 5pm. INDLS
Apr 26, 2024
Full time
Major Recruitment Oldbury are delighted to be recruiting for a national organisation, located on the outskirts of Halesowen who are seeking an Internal Sales Coordinator to start immediately. Please note this role will be office based and IS NOT a remote working or hybrid role Duties and tasks will include: Completion of RFQ's from customers Negotiating with customers regarding pricing/leadtime for orders Processing customer orders Progressing any customer queries regarding outstanding orders Facilitating business reviews with customers Maintain regular customer engagement Ensuring the system is updated using active price management including margins Analysis of customer schedules to ensure stock availability Obtaining up to date forecast information for key customers Monthly sales forecasting analysis on key accounts Creation of commercial invoices and supporting of customer declarations Resolving empty bin queries by liaising with customer & purchasing department Regular reviews of any invoice exceptions Co-ordinate activities with any quality concerns raised by our customers Support and collaborate with AR/AP to resolve invoice discrepancies Liaise with Warehouse operations to ensure timely fulfilment of customer orders Generate customers KPI's as required Candidates welcome to apply for the role will ideally have customer service experience within a professional environment and the following: Proficient in oral, written, and mathematical skills Experience of Microsoft Office package including Excel Good time management Parking available. Hours of work are Monday to Friday 8.30am to 5pm. INDLS
Client Services Administrator -Near Devizes £negotiable My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations. - Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager. - Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly. - Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker. - Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes
Apr 26, 2024
Full time
Client Services Administrator -Near Devizes £negotiable My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations. - Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager. - Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly. - Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker. - Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes
Job Title: Plant and Transport Co-Ordinator (Utilities) Location: Salford Salary: 25,000 to 30,000 dependent on prior experience Job Type: Full Time, Permanent Excalon is a privately owned company established in 2002. With recent new business wins with multiple major clients adding to our existing portfolio of framework agreements and ongoing Major Projects, this is a particularly exciting time to join our business. The Role: We now have a new and exciting opportunity for a Plant and Transport Co-ordinator to provide support to the Plant and Transport department. Reporting to the Plant and Transport Manager you will support a department managing a mixed fleet of 150 vehicles including HGV's, Pick-ups, Vans and cars in addition to multiple plant and operational assets. The successful candidate will work well as part of a team but have the ability to work independently using own initiative. The Person: Most importantly, we are looking for a driven and enthusiastic individual who will thrive in a busy and constantly changing environment. You will build rappor easily with colleagues and external suppliers and have strong administrative skills. Key Accountabilities: Monitor and track plant and asset allocation, monitoring breakdowns, change of user, loss or damage Check Throneware Plant checks against Live hires and location Check and act on Daily vehicle checks Act as additional point of contact regarding defects with plant & vehicle defects (Service, Oil changes, etc.) Update break down and defect log daily Process departmental Invoices querying against wear and tear Hire vehicle updates Mileage/Tail lifts updates Help with Road Traffic Accident claims by Gathering details, speaking to 3rd parties, extracting vehicle camera footage Chase quotes on Road Traffic Accident Damages Process fast fit Invoices Daily Update Dawsons vehicle hire mileage Weekly Allocate vehicle Fines including speeding, parking and bus lane fines Add vehicles to the insurance New and Temporary Provide general support to the Plant and Transport Manager Research and locate other plant companies in and around new job sites - Set up accounts with them to reduce costs Any other reasonable tasks required from time to time to meet the needs of the business Skills and Experience Required: Proficient in the use of the Microsoft Office Suite Good communication skills both verbal and written Excellent administration skills Excellent attention to detail and accurate data input skills Team working with willingness to help others Previous experience working within Transport / Plant Operations desirable All applicants must reside and have the right to live and work in the UK. Hours of Work: You will be required to work 40 hours per week Monday to Friday working within the working window of 8am to 5.00pm during which one hour may be taken for lunch. Specific working times will be driven by the work programme and some weekend work may be required to meet the needs of the business. Working For Us: We do not operate a banded salary scale and therefore offer genuinely competitive rates according to skills and experience. Our priority is to find the right person for the role. We appreciate our people are our greatest asset and reward them accordingly with a competitive salary, range of additional benefits, and the opportunity to grow and develop with us. All applicants must reside and have the right to live and work in the UK. We respectfully request no agencies at this time. Please note that Excalon reserves the right to close its vacancies early should we receive a suitable number of shortlisted applicants and therefore recommend that you apply as soon as possible rather than wait until the closing date. Please click on the APPLY button to send your CV for this role. Candidates with experience or relevant job titles of; Fleet Transport Compliance Officer, Logistics Supervisor, Fleet Operations Coordinator, Logistics Operations Executive, Compliance Officer, Compliance Supervisor, Repairs Assistant, Maintenance Technician, Maintenance Coordinator, Plant and Transport, Fleet, CPC, HGV, Waste, Recycling, Haulage, Facilities Technician, Maintenance Supervisor will all be considered.
Apr 25, 2024
Full time
Job Title: Plant and Transport Co-Ordinator (Utilities) Location: Salford Salary: 25,000 to 30,000 dependent on prior experience Job Type: Full Time, Permanent Excalon is a privately owned company established in 2002. With recent new business wins with multiple major clients adding to our existing portfolio of framework agreements and ongoing Major Projects, this is a particularly exciting time to join our business. The Role: We now have a new and exciting opportunity for a Plant and Transport Co-ordinator to provide support to the Plant and Transport department. Reporting to the Plant and Transport Manager you will support a department managing a mixed fleet of 150 vehicles including HGV's, Pick-ups, Vans and cars in addition to multiple plant and operational assets. The successful candidate will work well as part of a team but have the ability to work independently using own initiative. The Person: Most importantly, we are looking for a driven and enthusiastic individual who will thrive in a busy and constantly changing environment. You will build rappor easily with colleagues and external suppliers and have strong administrative skills. Key Accountabilities: Monitor and track plant and asset allocation, monitoring breakdowns, change of user, loss or damage Check Throneware Plant checks against Live hires and location Check and act on Daily vehicle checks Act as additional point of contact regarding defects with plant & vehicle defects (Service, Oil changes, etc.) Update break down and defect log daily Process departmental Invoices querying against wear and tear Hire vehicle updates Mileage/Tail lifts updates Help with Road Traffic Accident claims by Gathering details, speaking to 3rd parties, extracting vehicle camera footage Chase quotes on Road Traffic Accident Damages Process fast fit Invoices Daily Update Dawsons vehicle hire mileage Weekly Allocate vehicle Fines including speeding, parking and bus lane fines Add vehicles to the insurance New and Temporary Provide general support to the Plant and Transport Manager Research and locate other plant companies in and around new job sites - Set up accounts with them to reduce costs Any other reasonable tasks required from time to time to meet the needs of the business Skills and Experience Required: Proficient in the use of the Microsoft Office Suite Good communication skills both verbal and written Excellent administration skills Excellent attention to detail and accurate data input skills Team working with willingness to help others Previous experience working within Transport / Plant Operations desirable All applicants must reside and have the right to live and work in the UK. Hours of Work: You will be required to work 40 hours per week Monday to Friday working within the working window of 8am to 5.00pm during which one hour may be taken for lunch. Specific working times will be driven by the work programme and some weekend work may be required to meet the needs of the business. Working For Us: We do not operate a banded salary scale and therefore offer genuinely competitive rates according to skills and experience. Our priority is to find the right person for the role. We appreciate our people are our greatest asset and reward them accordingly with a competitive salary, range of additional benefits, and the opportunity to grow and develop with us. All applicants must reside and have the right to live and work in the UK. We respectfully request no agencies at this time. Please note that Excalon reserves the right to close its vacancies early should we receive a suitable number of shortlisted applicants and therefore recommend that you apply as soon as possible rather than wait until the closing date. Please click on the APPLY button to send your CV for this role. Candidates with experience or relevant job titles of; Fleet Transport Compliance Officer, Logistics Supervisor, Fleet Operations Coordinator, Logistics Operations Executive, Compliance Officer, Compliance Supervisor, Repairs Assistant, Maintenance Technician, Maintenance Coordinator, Plant and Transport, Fleet, CPC, HGV, Waste, Recycling, Haulage, Facilities Technician, Maintenance Supervisor will all be considered.
Are you a natural at building rapport? Have a talent for resolving issues? Looking to showcase your skills within a fantastic team during one of our busiest seasons to date? We are seeking our newest service-driven, organised professionals to join our vibrant, high-energy Property Services Team at our Chester head office. Joining our newly-created team, you will be on the frontline of our business, coordinating the day-to-day operations of our property services maintenance and housekeeping teams, acting as the primary contact for scheduling maintenance and housekeeping related workflow within property services across our Regional Brands and Sykes Holiday Cottages properties. In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our fantastic company benefits! Paying a salary of £22,308 per annum Shifts covering 5 days out of 7, Mon-Sat, 9am-5.30pm and Sun, 10am-6pm. Plus access to our annual STIP (annual company-wide bonus) scheme with an additional 10% of your salary 33 days annual leave including bank holidays Plus an additional day off for your Birthday Plus an additional two volunteering days per year A flexible hybrid-working policy, with a min two days a week from our Chester head office An enhanced maternity and paternity policy Inclusive and supportive work environment Employee discounts and benefits with your wellbeing at the centre Opportunities for career progression, personal development and opportunities to be recognised Comprehensive training and development programs to set you up for success Study support for additional qualifications, courses and accreditations Numerous dedicated wellbeing initiatives and access to 24/7 mental health support On-site gym at our Chester HQ Regular social events including weekly Breakfast Club and 'Bring your Dog to Work' day! Working as a key member of our newly created HUB team, our newest Property Services Coordinator will ensure the daily running's of our property services and maintenance teams, hosting daily meetings with Maintenance Managers across our Regional Brands and Sykes Holiday Cottages, building rapport with Owners, creating excellent relationships with tradesman and suppliers and progressing guest complaints to your Line Manager. Other adhoc responsibilities will see you administering compliance documents, scheduling property checks, administering recharges and distributing work to the Brands and Sykes teams. This is the perfect opportunity for those able to stay organised and focussed to resolve issues quickly and accurately as you liaise with customers, owners and suppliers to complete work and direct arrange or assist with scheduling third party services so properties remain compliant and suitable for letting. All we ask you to have the following key skills: Excellent customer service skills Excellent verbal and written communications Excellent organisational skills Great attention to detail Ability to problem solve Forward thinking Task management Skilled in Enterprise, KEA and Excel IT literate and familiar with different internal company systems Although standouts will also have: Confidence to speak to owners regularly Knowledge of the brands and Sykes properties Knowledge of trades Good under pressure Strong resolution skills Holiday let/hospitality industry experience. Knowledge of basic Property Maintenance If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply! JBRP1_UKTJ
Apr 25, 2024
Full time
Are you a natural at building rapport? Have a talent for resolving issues? Looking to showcase your skills within a fantastic team during one of our busiest seasons to date? We are seeking our newest service-driven, organised professionals to join our vibrant, high-energy Property Services Team at our Chester head office. Joining our newly-created team, you will be on the frontline of our business, coordinating the day-to-day operations of our property services maintenance and housekeeping teams, acting as the primary contact for scheduling maintenance and housekeeping related workflow within property services across our Regional Brands and Sykes Holiday Cottages properties. In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our fantastic company benefits! Paying a salary of £22,308 per annum Shifts covering 5 days out of 7, Mon-Sat, 9am-5.30pm and Sun, 10am-6pm. Plus access to our annual STIP (annual company-wide bonus) scheme with an additional 10% of your salary 33 days annual leave including bank holidays Plus an additional day off for your Birthday Plus an additional two volunteering days per year A flexible hybrid-working policy, with a min two days a week from our Chester head office An enhanced maternity and paternity policy Inclusive and supportive work environment Employee discounts and benefits with your wellbeing at the centre Opportunities for career progression, personal development and opportunities to be recognised Comprehensive training and development programs to set you up for success Study support for additional qualifications, courses and accreditations Numerous dedicated wellbeing initiatives and access to 24/7 mental health support On-site gym at our Chester HQ Regular social events including weekly Breakfast Club and 'Bring your Dog to Work' day! Working as a key member of our newly created HUB team, our newest Property Services Coordinator will ensure the daily running's of our property services and maintenance teams, hosting daily meetings with Maintenance Managers across our Regional Brands and Sykes Holiday Cottages, building rapport with Owners, creating excellent relationships with tradesman and suppliers and progressing guest complaints to your Line Manager. Other adhoc responsibilities will see you administering compliance documents, scheduling property checks, administering recharges and distributing work to the Brands and Sykes teams. This is the perfect opportunity for those able to stay organised and focussed to resolve issues quickly and accurately as you liaise with customers, owners and suppliers to complete work and direct arrange or assist with scheduling third party services so properties remain compliant and suitable for letting. All we ask you to have the following key skills: Excellent customer service skills Excellent verbal and written communications Excellent organisational skills Great attention to detail Ability to problem solve Forward thinking Task management Skilled in Enterprise, KEA and Excel IT literate and familiar with different internal company systems Although standouts will also have: Confidence to speak to owners regularly Knowledge of the brands and Sykes properties Knowledge of trades Good under pressure Strong resolution skills Holiday let/hospitality industry experience. Knowledge of basic Property Maintenance If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply! JBRP1_UKTJ
A fantastic new role has arisen for a German and English speaking After Sales professional to join an established team within a Global organisation in Watford. 37.5 hours M-F salary 28 - 30k Hybrid role office and Home 3/2 This role, the "Account Coordinator" will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the client and our internal teams They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Areas of Responsibility: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Preparation and monitoring of service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process Coordinate each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers' requests and escalation. Qualifications/ Experience: Proven customer service or business administration experience and ability to liaise with different contacts at all levels of the organisation. Strong customer service and interpersonal skills with the ability of dealing with and resolving conflict with internal and external clients. Excellent communication skills both verbal & written Fluency, at business level, both oral and written, in English and German is a requirement; any other European language is a definite advantage. Ability to present, communicate and leverage ideas to internal and external clients. Forward thinking and open to new processes/process improvements. Influence and change processes and procedures. Ability to work on own initiative and as part of a team (team spirit). Pro-active and flexible attitude. Advanced organizational skills and attention to detail. Time management and multitasking skills to handle multiple client requests at once. Ability to work under pressure and to tight deadlines. Ability to prioritise workload and manage time effectively. SAP, Salesforce, and MS Office experience preferred.
Apr 25, 2024
Full time
A fantastic new role has arisen for a German and English speaking After Sales professional to join an established team within a Global organisation in Watford. 37.5 hours M-F salary 28 - 30k Hybrid role office and Home 3/2 This role, the "Account Coordinator" will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the client and our internal teams They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Areas of Responsibility: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Preparation and monitoring of service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process Coordinate each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers' requests and escalation. Qualifications/ Experience: Proven customer service or business administration experience and ability to liaise with different contacts at all levels of the organisation. Strong customer service and interpersonal skills with the ability of dealing with and resolving conflict with internal and external clients. Excellent communication skills both verbal & written Fluency, at business level, both oral and written, in English and German is a requirement; any other European language is a definite advantage. Ability to present, communicate and leverage ideas to internal and external clients. Forward thinking and open to new processes/process improvements. Influence and change processes and procedures. Ability to work on own initiative and as part of a team (team spirit). Pro-active and flexible attitude. Advanced organizational skills and attention to detail. Time management and multitasking skills to handle multiple client requests at once. Ability to work under pressure and to tight deadlines. Ability to prioritise workload and manage time effectively. SAP, Salesforce, and MS Office experience preferred.
Are you looking for a part-time role within the Recruitment Industry? This opportunity offers flexible working - around 20-25hrs per week supporting a team of three Industrial bias recruiters who are run off their feet! The office culture is supportive, friendly and with a strong team ethic where you all pull together to provide a first class service to all clients and candidates. You will be assisting with the running of a busy temp plan which provides immediate need to supply temporary workers at sometimes what can be a very demanding timescale. This means every day is different and your support is paramount and plays a vital part of their success. You will be involved in registering candidates, obtaining reference, RTW documents, placing job adverts on various platforms and ultimately gaining candidate availability to fill as many shifts as is possible - without the need to back-fill, ensure a great success rate - first time, every time. This is a quick paced environment which needs a great listener, a keen eye for detail and sharp mind set to be reactive and on - the - ball whilst been positive, helpful and supportive with an outgoing, friendly and approachable manner. Applications are invited from experienced administrators/support staff who are used to demanding working environment which are forever-changing. If you already know temp recruitment processes & legislation and all the responsibilities, this is advantageous. Key IT skills, organisation and communication skills are all needed to aid your success. There is free parking right outside the office as the office is on a modern business park on the outskirts of Sheffield Centre. Which days/hrs you can work can be flexible and considered on a case by case basis - we are looking for 20-25hrs roughly and a salary equivalent to around 15ph hr plus discretionary bonus and benefits. If you would like to know more please get in touch. Successfully shortlisted applicants will be contacted within 24hrs. Recruita Ltd is a Recruitment to Recruitment Consultancy. You can take reassurance from our recommendations on our website and LinkedIn profile. We recruit recruitment professionals Nationwide across all sectors, blue/white collar, temp and/or perm at all levels from Account Coordinators to Director level.
Apr 25, 2024
Full time
Are you looking for a part-time role within the Recruitment Industry? This opportunity offers flexible working - around 20-25hrs per week supporting a team of three Industrial bias recruiters who are run off their feet! The office culture is supportive, friendly and with a strong team ethic where you all pull together to provide a first class service to all clients and candidates. You will be assisting with the running of a busy temp plan which provides immediate need to supply temporary workers at sometimes what can be a very demanding timescale. This means every day is different and your support is paramount and plays a vital part of their success. You will be involved in registering candidates, obtaining reference, RTW documents, placing job adverts on various platforms and ultimately gaining candidate availability to fill as many shifts as is possible - without the need to back-fill, ensure a great success rate - first time, every time. This is a quick paced environment which needs a great listener, a keen eye for detail and sharp mind set to be reactive and on - the - ball whilst been positive, helpful and supportive with an outgoing, friendly and approachable manner. Applications are invited from experienced administrators/support staff who are used to demanding working environment which are forever-changing. If you already know temp recruitment processes & legislation and all the responsibilities, this is advantageous. Key IT skills, organisation and communication skills are all needed to aid your success. There is free parking right outside the office as the office is on a modern business park on the outskirts of Sheffield Centre. Which days/hrs you can work can be flexible and considered on a case by case basis - we are looking for 20-25hrs roughly and a salary equivalent to around 15ph hr plus discretionary bonus and benefits. If you would like to know more please get in touch. Successfully shortlisted applicants will be contacted within 24hrs. Recruita Ltd is a Recruitment to Recruitment Consultancy. You can take reassurance from our recommendations on our website and LinkedIn profile. We recruit recruitment professionals Nationwide across all sectors, blue/white collar, temp and/or perm at all levels from Account Coordinators to Director level.
My international client are a market leader in the print and film industry based in Watford. They are looking for a Bilingual Spanish/English Customer Service Representative to join their busy, successful, Customer Care Team. Paying £25-27Kpa depending on experience. Job Summary: To be responsible for managing the order entry to cash process and delivering outstanding customer service to a range of Commercial key accounts, whilst following approved SOX compliant internal processes. In order to achieve this, the Account Coordinator will be required to liaise & work closely with other areas of the organisation as specified above. Key Responsibilities: To manage customer orders (with an increasing emphasis on electronic orders) from order entry to billing; using telephone, e-mail and fax to provide our customers with an efficient, reliable service To respond effectively to queries relating to customer orders and deliveries To manage deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts To resolve customer complaints and invoice queries To raise credits & adjustments on customer accounts and to liaise with credit & collections to ensure any outstanding customer deductions are resolved in a timely manner To be in regular contact with our Sales Account Managers and local SPG contacts, and to ensure relevant information relating to customer orders & deliveries (especially changes to expected customer demand abnormal orders, postponed or cancelled deliveries, etc) is communicated in a timely manner To understand the operational requirements of key customers (key contacts, delivery specifications, booking requirements, etc) To implement process improvements which will improve operational effectiveness and enhance profitability To ensure that customer account records are kept up to date for audit purposes To identify and resolve with the data management team any master data errors affecting the OTC process To provide support for other members of the team (and back up as required for other CFT teams)
Apr 25, 2024
Full time
My international client are a market leader in the print and film industry based in Watford. They are looking for a Bilingual Spanish/English Customer Service Representative to join their busy, successful, Customer Care Team. Paying £25-27Kpa depending on experience. Job Summary: To be responsible for managing the order entry to cash process and delivering outstanding customer service to a range of Commercial key accounts, whilst following approved SOX compliant internal processes. In order to achieve this, the Account Coordinator will be required to liaise & work closely with other areas of the organisation as specified above. Key Responsibilities: To manage customer orders (with an increasing emphasis on electronic orders) from order entry to billing; using telephone, e-mail and fax to provide our customers with an efficient, reliable service To respond effectively to queries relating to customer orders and deliveries To manage deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts To resolve customer complaints and invoice queries To raise credits & adjustments on customer accounts and to liaise with credit & collections to ensure any outstanding customer deductions are resolved in a timely manner To be in regular contact with our Sales Account Managers and local SPG contacts, and to ensure relevant information relating to customer orders & deliveries (especially changes to expected customer demand abnormal orders, postponed or cancelled deliveries, etc) is communicated in a timely manner To understand the operational requirements of key customers (key contacts, delivery specifications, booking requirements, etc) To implement process improvements which will improve operational effectiveness and enhance profitability To ensure that customer account records are kept up to date for audit purposes To identify and resolve with the data management team any master data errors affecting the OTC process To provide support for other members of the team (and back up as required for other CFT teams)
Jacob Rose Recruitment Ltd
Weston-super-mare, Somerset
Our client based in Weston-super-Mare are looking for a Sales Coordinator to join them on a permanent basis. This is a newly created role due to expansion within the business. This Sales Coordinator role attracts a salary of 27,500 per annum plus monthly commission. Key Responsibilities include: Providing product information from the database and making recommendations as required to enhance the customer experience. Respond to and deal with new and regular business to business clients over the phone, taking orders and enquiries from an extensive product range. Make regular and consistent phone calls to the existing client base, building relationships and gaining trust to further develop the accounts. Identify cross selling opportunities through communication of offers and promotions. Log all new sales enquiries onto the company bespoke CRM database. Liaise with all sales, accounts, warehouse and delivery staff to ensure all enquiries are processed to agreed timescales. Key Skills of the Sales Coordinator: Confident in cold calling new business Excellent relationship building skills Personable and friendly telephone manner Able to upsell to existing clients Team player Good all round IT skills Pays good attention to detail Able to multi task Working hours are Monday to Thursday 9-5.30 with one hour for lunch and Friday 9-5 with half an hour for lunch so 37.5 hours in total. If you would like to apply for the role of Sales Coordinator, then please send your cv through today for consideration.
Apr 25, 2024
Full time
Our client based in Weston-super-Mare are looking for a Sales Coordinator to join them on a permanent basis. This is a newly created role due to expansion within the business. This Sales Coordinator role attracts a salary of 27,500 per annum plus monthly commission. Key Responsibilities include: Providing product information from the database and making recommendations as required to enhance the customer experience. Respond to and deal with new and regular business to business clients over the phone, taking orders and enquiries from an extensive product range. Make regular and consistent phone calls to the existing client base, building relationships and gaining trust to further develop the accounts. Identify cross selling opportunities through communication of offers and promotions. Log all new sales enquiries onto the company bespoke CRM database. Liaise with all sales, accounts, warehouse and delivery staff to ensure all enquiries are processed to agreed timescales. Key Skills of the Sales Coordinator: Confident in cold calling new business Excellent relationship building skills Personable and friendly telephone manner Able to upsell to existing clients Team player Good all round IT skills Pays good attention to detail Able to multi task Working hours are Monday to Thursday 9-5.30 with one hour for lunch and Friday 9-5 with half an hour for lunch so 37.5 hours in total. If you would like to apply for the role of Sales Coordinator, then please send your cv through today for consideration.
Jacob Rose Recruitment Ltd
Weston-super-mare, Somerset
Telesales Executive Our client based in Weston-super-Mare are looking for a Telesales Executive to join them on a permanent basis. This is a newly created role due to expansion within the business. This Telesales Executive role attracts a salary of 27,500 per annum plus monthly commission. Key Responsibilities include: Providing product information from the database and making recommendations as required to enhance the customer experience. Respond to and deal with new and regular business to business clients over the phone, taking orders and enquiries from an extensive product range. Make regular and consistent phone calls to the existing client base, building relationships and gaining trust to further develop the accounts. Identify cross selling opportunities through communication of offers and promotions. Log all new sales enquiries onto the company bespoke CRM database. Liaise with all sales, accounts, warehouse and delivery staff to ensure all enquiries are processed to agreed timescales. Key Skills of the Sales Coordinator: Confident in cold calling new business Excellent relationship building skills Personable and friendly telephone manner Able to upsell to existing clients Team player Good all round IT skills Pays good attention to detail Able to multi task Working hours are Monday to Thursday 9-5.30 with one hour for lunch and Friday 9-5 with half an hour for lunch so 37.5 hours in total. If you would like to apply for the role of Telesales Executive, then please send your cv through today for consideration.
Apr 25, 2024
Full time
Telesales Executive Our client based in Weston-super-Mare are looking for a Telesales Executive to join them on a permanent basis. This is a newly created role due to expansion within the business. This Telesales Executive role attracts a salary of 27,500 per annum plus monthly commission. Key Responsibilities include: Providing product information from the database and making recommendations as required to enhance the customer experience. Respond to and deal with new and regular business to business clients over the phone, taking orders and enquiries from an extensive product range. Make regular and consistent phone calls to the existing client base, building relationships and gaining trust to further develop the accounts. Identify cross selling opportunities through communication of offers and promotions. Log all new sales enquiries onto the company bespoke CRM database. Liaise with all sales, accounts, warehouse and delivery staff to ensure all enquiries are processed to agreed timescales. Key Skills of the Sales Coordinator: Confident in cold calling new business Excellent relationship building skills Personable and friendly telephone manner Able to upsell to existing clients Team player Good all round IT skills Pays good attention to detail Able to multi task Working hours are Monday to Thursday 9-5.30 with one hour for lunch and Friday 9-5 with half an hour for lunch so 37.5 hours in total. If you would like to apply for the role of Telesales Executive, then please send your cv through today for consideration.
My international client are a market leader in the print and film industry based in Watford. They are looking for a Bilingual German/English speaking Account Coordinator to join their busy, successful, Customer Care Team. If you are a German speaking Customer service or business administration professional with query and conflict resolution skills that is able to build strong business relationships this is definitely the role for you Paying £28-£30K pa depending on experience, with a pay review after probation, this is a Monday to Friday, Hybrid working position. Key Responsibilities: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer s current service plan and provide recommendations based on the client s needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place. Coordinate with each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales. Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers requests and escalation.
Apr 25, 2024
Full time
My international client are a market leader in the print and film industry based in Watford. They are looking for a Bilingual German/English speaking Account Coordinator to join their busy, successful, Customer Care Team. If you are a German speaking Customer service or business administration professional with query and conflict resolution skills that is able to build strong business relationships this is definitely the role for you Paying £28-£30K pa depending on experience, with a pay review after probation, this is a Monday to Friday, Hybrid working position. Key Responsibilities: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer s current service plan and provide recommendations based on the client s needs and suite of products. Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place. Coordinate with each department to deliver and exceed the requirement of the customer. Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales. Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio. Assess client needs and find creative solutions to assist and manage challenging customers requests and escalation.
Recruitment Account Coordinator Base salary of 25000 + Bonus Bristol - Hybrid Brook Street is on the lookout for an experienced and enthusiastic Recruitment Account Coordinator. If you have what it takes to communicate with hiring managers, stakeholders and candidates efficiently and complete admin tasks such as compliance and referencing to accomplish the smooth running a successful account, keep reading! Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches. Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit. Key Responsibilities Client & Applicant management Working with clients to discuss recruitment requirements Sustain existing client relationships and maximise new business to increase revenue. Proactively source suitable applicants to meet requirements via all job advertisements. Conducting telephone screening with applicants and arranging interviews Coordinating responses to ad-hoc contract issues Manage account finance by providing figures as required and correct invoicing. Sustain existing client relationships. Compliance Ensure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicants Maintain an effective filing system ensuring client and applicant details are accurate and well-documented Complying with the company's Business Ethics and standards of excellence. Corporate Operations Uphold Brook Street's brand profile at all times through the effective management of both clients and applicants Ensure adherence to personal activity and revenue targets Monitor developments and trends in the local market including competitor activity Maintain profitability through the Company fee structure. Experience/Skills required Previous client management experience Customer focused Adaptable and able to deliver to tight deadlines A strong work ethic and hunger to learn Ambition, drive, and a money-motivated attitude First-class communication skills. Our Standards Clarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best. Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others. Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition. Interested? Click apply, submitting an up-to-date CV. We look forward to hearing from you. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working. We can only consider candidates who reside in the United Kingdom and hold full right to work.
Apr 25, 2024
Full time
Recruitment Account Coordinator Base salary of 25000 + Bonus Bristol - Hybrid Brook Street is on the lookout for an experienced and enthusiastic Recruitment Account Coordinator. If you have what it takes to communicate with hiring managers, stakeholders and candidates efficiently and complete admin tasks such as compliance and referencing to accomplish the smooth running a successful account, keep reading! Life as a recruiter at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Recruitment Consultant you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches. Brook Street is one of the UK's leading recruitment agencies that matches thousands of people with meaningful job opportunities at hundreds of companies every year. We can offer the security of working for a global business in a family environment with a thriving team spirit. Key Responsibilities Client & Applicant management Working with clients to discuss recruitment requirements Sustain existing client relationships and maximise new business to increase revenue. Proactively source suitable applicants to meet requirements via all job advertisements. Conducting telephone screening with applicants and arranging interviews Coordinating responses to ad-hoc contract issues Manage account finance by providing figures as required and correct invoicing. Sustain existing client relationships. Compliance Ensure the timely completion of relevant paperwork in line with company, client and legislative requirements including referencing of applicants Maintain an effective filing system ensuring client and applicant details are accurate and well-documented Complying with the company's Business Ethics and standards of excellence. Corporate Operations Uphold Brook Street's brand profile at all times through the effective management of both clients and applicants Ensure adherence to personal activity and revenue targets Monitor developments and trends in the local market including competitor activity Maintain profitability through the Company fee structure. Experience/Skills required Previous client management experience Customer focused Adaptable and able to deliver to tight deadlines A strong work ethic and hunger to learn Ambition, drive, and a money-motivated attitude First-class communication skills. Our Standards Clarity: Takes time to understand and share our organisation's vision and strategy with others, holds themselves and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best. Care: Leads themselves and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themselves and inspires, coaches and empowers the development of others. Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition. Interested? Click apply, submitting an up-to-date CV. We look forward to hearing from you. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working. We can only consider candidates who reside in the United Kingdom and hold full right to work.
Role: Network Coordinator (Oil and Gas) Location: Scotland based (UK), but with some travel to London. Rate: From £41,218 Length of contract: Full time, 1 year FTC with the possibility of extension. Benefits: 3% employer pension contribution, Employee Assistance Programme, consideration of flexible working requirements and work/workplace adjustments where required Starting date: ASAP Closing date: Sunday 12th May 2024 - 11pm Proposed Interviews: w/c 27th May 2024 Uplift uses research, campaigning, and advocacy to support a just transition away from fossil fuels in the UK on a timeline that is commensurate with a safe climate. We are looking for a Network Coordinator to help drive forward our network building and public campaigning activities across Scotland, and the UK. This is an exciting opportunity to join Uplift at a critical time ahead of a general election and help strengthen the movement away from oil and gas in the UK and towards a just transition for workers and communities. 1. The Role As a Network Coordinator, you will help bring together groups, organisations and other stakeholders to drive forward campaigns to end north sea oil and gas extraction and secure a just transition for workers and communities. You will play a key role in strengthening the movement, through helping to convene highly impactful campaigning coalitions and networks, seeding and supporting campaign interventions and offering expert support & advice. If you're passionate about climate justice, especially holding the UK government to account and have a coalition and movement mindset - valuing the importance of movement coordination and generosity, then this role could be perfect for you. You will need a strong understanding of the movement ecology in the UK, especially in Scotland, and understand the unique role different actors play in bringing about change. Based in Scotland and with a good understanding of the Scottish movement ecology, you will be able to map and bring together groups, organisations, stakeholder and constituents to campaign on fossil fuels. You will strengthen partnerships and scope new allies whilst helping to drive forward campaigning interventions and mobilising groups around key moments throughout 2024 and beyond. You will work closely with key campaigning organisations in Scotland and internally with Uplifts Campaigns and Movement Building team to support network building activities across the UK. 2. Responsibilities Core responsibilities include: - Building relationships and partnerships with key stakeholders, groups and organisations, across Scotland, and the rest of the UK, including with key allies campaigning to end oil and gas extraction. - Coordinate network building and coalition activities to help strengthen the network of groups organising around a phase out of fossil fuels in the UK. - Provide campaigning support and advice to groups wanting to take action on north sea oil and gas expansion and a just transition. - Develop campaign resources and network communications in collaboration with key partners and networks. - Help design and deliver mobilisations and actions across Scotland and support the execution of campaign strategies and interventions in collaboration with partners. - Be the first point of contact for groups and organisations in Scotland - holding the central coordination function for Uplift. - Facilitate spaces for groups to come together and coordinate timely and effective communications with groups. - Work with the Campaigns and Movement Building team to help strengthen the networks of groups taking action on fossil fuel campaigns across the UK - particularly during nationwide mobilisations or campaign moments. - Be an active member of the Campaigns and Movement building team - participating in and helping to shape campaign and network strategies whilst contributing to a healthy team and organisational culture. - Represent Uplift externally at events, coalition meetings and network gatherings. Carry out media spokesperson activities where appropriate. 3. About you Our ideal candidate will have: - Experience in a similar or related role. - Be based in Scotland and have a good working knowledge of the wider movement ecology in Scotland. - A track record of guiding and supporting effective campaigning coalitions. - A good understanding of campaign strategy and an ability to know when to apply a range of tactics based on target, audience and the campaign cycle. - Previous experience of movement building, including an understanding of the principles of mobilising and organising and an appreciation of the role different actors (the grassroots, NGOs, unions etc) play in social change. - A strong commitment to Uplift's mission and core values of equity and climate justice. - Excellent interpersonal skills with an ability to build strong, trusting relationships with a variety of groups and organisations, as well as with colleagues (through written communications, online calls and in-person gatherings). - Highly motivated, collaborative and organised - able to coordinate fast paced campaigns across multiple networks. Equality, diversity and inclusion are at the core of Uplift's values and therefore we strongly encourage applications from candidates whose backgrounds or accessibility/support needs mean they have been traditionally under-represented in the climate and environment sector. If you are unsure if you meet the requirements or feel you will be disadvantaged by the process then please email us at so we can see how we might provide support. For the application please email a CV (2 pages) and cover letter (2 pages) to . Please note that we can only accept applications with both a CV and a cover letter. Please use the cover letter to say why you want to work for Uplift and how you could use your experience to meet the responsibilities of the role. Should you have any specific questions you wish to discuss about your application then send an email to . Successful applicants may be asked to complete a short exercise. Following the completion of the exercise, a smaller group of applicants will be invited for an interview. We are shortlisting applicants and inviting them to an interview after 27th May 2024. We can only consider candidates who are already eligible to work in the UK.
Apr 25, 2024
Contractor
Role: Network Coordinator (Oil and Gas) Location: Scotland based (UK), but with some travel to London. Rate: From £41,218 Length of contract: Full time, 1 year FTC with the possibility of extension. Benefits: 3% employer pension contribution, Employee Assistance Programme, consideration of flexible working requirements and work/workplace adjustments where required Starting date: ASAP Closing date: Sunday 12th May 2024 - 11pm Proposed Interviews: w/c 27th May 2024 Uplift uses research, campaigning, and advocacy to support a just transition away from fossil fuels in the UK on a timeline that is commensurate with a safe climate. We are looking for a Network Coordinator to help drive forward our network building and public campaigning activities across Scotland, and the UK. This is an exciting opportunity to join Uplift at a critical time ahead of a general election and help strengthen the movement away from oil and gas in the UK and towards a just transition for workers and communities. 1. The Role As a Network Coordinator, you will help bring together groups, organisations and other stakeholders to drive forward campaigns to end north sea oil and gas extraction and secure a just transition for workers and communities. You will play a key role in strengthening the movement, through helping to convene highly impactful campaigning coalitions and networks, seeding and supporting campaign interventions and offering expert support & advice. If you're passionate about climate justice, especially holding the UK government to account and have a coalition and movement mindset - valuing the importance of movement coordination and generosity, then this role could be perfect for you. You will need a strong understanding of the movement ecology in the UK, especially in Scotland, and understand the unique role different actors play in bringing about change. Based in Scotland and with a good understanding of the Scottish movement ecology, you will be able to map and bring together groups, organisations, stakeholder and constituents to campaign on fossil fuels. You will strengthen partnerships and scope new allies whilst helping to drive forward campaigning interventions and mobilising groups around key moments throughout 2024 and beyond. You will work closely with key campaigning organisations in Scotland and internally with Uplifts Campaigns and Movement Building team to support network building activities across the UK. 2. Responsibilities Core responsibilities include: - Building relationships and partnerships with key stakeholders, groups and organisations, across Scotland, and the rest of the UK, including with key allies campaigning to end oil and gas extraction. - Coordinate network building and coalition activities to help strengthen the network of groups organising around a phase out of fossil fuels in the UK. - Provide campaigning support and advice to groups wanting to take action on north sea oil and gas expansion and a just transition. - Develop campaign resources and network communications in collaboration with key partners and networks. - Help design and deliver mobilisations and actions across Scotland and support the execution of campaign strategies and interventions in collaboration with partners. - Be the first point of contact for groups and organisations in Scotland - holding the central coordination function for Uplift. - Facilitate spaces for groups to come together and coordinate timely and effective communications with groups. - Work with the Campaigns and Movement Building team to help strengthen the networks of groups taking action on fossil fuel campaigns across the UK - particularly during nationwide mobilisations or campaign moments. - Be an active member of the Campaigns and Movement building team - participating in and helping to shape campaign and network strategies whilst contributing to a healthy team and organisational culture. - Represent Uplift externally at events, coalition meetings and network gatherings. Carry out media spokesperson activities where appropriate. 3. About you Our ideal candidate will have: - Experience in a similar or related role. - Be based in Scotland and have a good working knowledge of the wider movement ecology in Scotland. - A track record of guiding and supporting effective campaigning coalitions. - A good understanding of campaign strategy and an ability to know when to apply a range of tactics based on target, audience and the campaign cycle. - Previous experience of movement building, including an understanding of the principles of mobilising and organising and an appreciation of the role different actors (the grassroots, NGOs, unions etc) play in social change. - A strong commitment to Uplift's mission and core values of equity and climate justice. - Excellent interpersonal skills with an ability to build strong, trusting relationships with a variety of groups and organisations, as well as with colleagues (through written communications, online calls and in-person gatherings). - Highly motivated, collaborative and organised - able to coordinate fast paced campaigns across multiple networks. Equality, diversity and inclusion are at the core of Uplift's values and therefore we strongly encourage applications from candidates whose backgrounds or accessibility/support needs mean they have been traditionally under-represented in the climate and environment sector. If you are unsure if you meet the requirements or feel you will be disadvantaged by the process then please email us at so we can see how we might provide support. For the application please email a CV (2 pages) and cover letter (2 pages) to . Please note that we can only accept applications with both a CV and a cover letter. Please use the cover letter to say why you want to work for Uplift and how you could use your experience to meet the responsibilities of the role. Should you have any specific questions you wish to discuss about your application then send an email to . Successful applicants may be asked to complete a short exercise. Following the completion of the exercise, a smaller group of applicants will be invited for an interview. We are shortlisting applicants and inviting them to an interview after 27th May 2024. We can only consider candidates who are already eligible to work in the UK.