Newcastle & Stafford Colleges Group
Newcastle, Staffordshire
Senior Systems Engineer Location: Newcastle (primary), Stafford, Leek, IOT, Axia, Gradbach Hours: Full Time Salary: £40,000 - £50,000Holiday: 43 Days, rising to 47 following 5 years' service (Inclusive of Bank holidays and Christmas closure) Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The inspection report praised all areas of the College's provision and acknowledged NSCG's 'staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners' 'teachers improve their practice based upon the support they receive' and 'teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive'.' In summary, NSCG is a great place to work and study. The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence. We are seeking an experienced Senior IT Engineer to play a key role in the strategic development, security, and modernisation of our IT environment. This position goes beyond day-to-day support and focuses on driving our cloud and security strategy, and delivering long-term infrastructure improvements aligned with business objectives.The role will lead critical initiatives including the migration from on-premises Exchange and file storage to Microsoft 365 and OneDrive/SharePoint, strengthening our cybersecurity posture, and the design, support, and evolution of VMware-based infrastructure and enterprise networking. The successful candidate will act as a technical authority and trusted advisor, balancing hands-on engineering with forward-looking planning, standards development, and continuous improvement.This is an ideal hands-on role for a senior engineer who enjoys influencing IT strategy, modernising legacy systems, and delivering secure, scalable solutions to reflect the requirements of the curriculum and College senior leadership team. Main Duties and Responsibilities: Design, implement, and maintain security controls across on-premises and cloud environments Lead and support the migration from on-premises Exchange and MS Office suite to Microsoft 365 (O365) Assist with infrastructure upgrades and lifecycle management Troubleshoot complex multi-site network connectivity and performance issues Act as a senior escalation point for complex technical issues Required Skills and Experience: Strong background in IT security across on-prem and cloud environments 5+ years of experience in a senior IT engineering or infrastructure role Proven experience migrating Exchange on-prem to Microsoft 365 Solid working knowledge and qualification in VMware VSphere 7, 8 or 9 Strong working knowledge of PowerShell scripting and automation experience Excellent communication and documentation abilities Experience with Windows Server , Active Directory, DNS, DHCP, SCCM HPE / Aruba Networking certification (current or latest equivalent) What's in it for you? The college offers an excellent benefits package which includes: Local Government Pension Scheme. 28 days annual leave rising to 32 days after 5 years' service (plus Bank Holiday and Christmas closure). Subsidised Gym Membership. Health-related benefits including a subsidised Health Scheme. Excellent Training and Development Opportunities (supported with a dedicated budget). Free Parking On site restaurant and FREE early morning tea/coffee and toast. How to apply To apply for the role of Senior Systems Engineer, please click 'Apply Now' to complete an online application form. (If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website). The closing date for completed applications is 14th June 2026. This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. As an equal opportunities employer, we welcome applications from all sectors of the community.
May 23, 2026
Full time
Senior Systems Engineer Location: Newcastle (primary), Stafford, Leek, IOT, Axia, Gradbach Hours: Full Time Salary: £40,000 - £50,000Holiday: 43 Days, rising to 47 following 5 years' service (Inclusive of Bank holidays and Christmas closure) Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The inspection report praised all areas of the College's provision and acknowledged NSCG's 'staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners' 'teachers improve their practice based upon the support they receive' and 'teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive'.' In summary, NSCG is a great place to work and study. The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence. We are seeking an experienced Senior IT Engineer to play a key role in the strategic development, security, and modernisation of our IT environment. This position goes beyond day-to-day support and focuses on driving our cloud and security strategy, and delivering long-term infrastructure improvements aligned with business objectives.The role will lead critical initiatives including the migration from on-premises Exchange and file storage to Microsoft 365 and OneDrive/SharePoint, strengthening our cybersecurity posture, and the design, support, and evolution of VMware-based infrastructure and enterprise networking. The successful candidate will act as a technical authority and trusted advisor, balancing hands-on engineering with forward-looking planning, standards development, and continuous improvement.This is an ideal hands-on role for a senior engineer who enjoys influencing IT strategy, modernising legacy systems, and delivering secure, scalable solutions to reflect the requirements of the curriculum and College senior leadership team. Main Duties and Responsibilities: Design, implement, and maintain security controls across on-premises and cloud environments Lead and support the migration from on-premises Exchange and MS Office suite to Microsoft 365 (O365) Assist with infrastructure upgrades and lifecycle management Troubleshoot complex multi-site network connectivity and performance issues Act as a senior escalation point for complex technical issues Required Skills and Experience: Strong background in IT security across on-prem and cloud environments 5+ years of experience in a senior IT engineering or infrastructure role Proven experience migrating Exchange on-prem to Microsoft 365 Solid working knowledge and qualification in VMware VSphere 7, 8 or 9 Strong working knowledge of PowerShell scripting and automation experience Excellent communication and documentation abilities Experience with Windows Server , Active Directory, DNS, DHCP, SCCM HPE / Aruba Networking certification (current or latest equivalent) What's in it for you? The college offers an excellent benefits package which includes: Local Government Pension Scheme. 28 days annual leave rising to 32 days after 5 years' service (plus Bank Holiday and Christmas closure). Subsidised Gym Membership. Health-related benefits including a subsidised Health Scheme. Excellent Training and Development Opportunities (supported with a dedicated budget). Free Parking On site restaurant and FREE early morning tea/coffee and toast. How to apply To apply for the role of Senior Systems Engineer, please click 'Apply Now' to complete an online application form. (If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website). The closing date for completed applications is 14th June 2026. This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. As an equal opportunities employer, we welcome applications from all sectors of the community.
IT Support Engineer - 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you've also worked in the following roles, we'd also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and infrastructure environments, resolving escalated service desk issues. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. This role offers strong career progression, ongoing training and exposure to modern technologies within a supportive and fast-paced MSP environment. DUTIES Your duties as the 2nd Line IT Support Engineer include: Provide Advanced Support: Resolve escalated incidents and service requests from 1st Line teams Troubleshoot Systems: Diagnose and resolve issues across Microsoft Azure, Microsoft 365, AVD and networking environments Manage Incidents: Take ownership of support tickets through to resolution in line with SLAs Communicate with Customers: Deliver clear updates and technical guidance to users and stakeholders Escalate when Required : Work with senior engineers, providing detailed diagnostics and analysis Maintain Documentation: Accurately update ITSM systems and contribute to knowledge sharing Support Service Desk: Assist with ticket triage and inbound calls during peak periods CANDIDATE REQUIREMENTS Previous experience in an MSP environment within IT support or service desk roles Strong knowledge of Microsoft 365 including Outlook, OneDrive, SharePoint and Teams Experience supporting Windows 11 and Mac OS Experience with Windows Server, Active Directory, DNS and Event Viewer Proven experience of troubleshooting networking and infrastructure issues Experience managing user accounts, Azure AD and MFA configuration Exposure to Conditional Access and cybersecurity best practices Excellent customer service and communication skills with a strong telephone manner Ability to prioritise workload, work under pressure and meet deadlines Relevant Microsoft certifications including AZ-900, MS-900, SC-900 and MS-102 BENEFITS Learning and development opportunities including Microsoft certifications Career progression opportunities 21 days holiday (increasing after 3 years of service) plus public holidays Birthday day off Private healthcare after probation 40% off gym membership Pension scheme from day one Cycle to work scheme Eyecare vouchers Social events and team activities Electric car scheme after 2 years of service Recruitment referral scheme APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14647 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
May 19, 2026
Full time
IT Support Engineer - 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you've also worked in the following roles, we'd also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and infrastructure environments, resolving escalated service desk issues. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. This role offers strong career progression, ongoing training and exposure to modern technologies within a supportive and fast-paced MSP environment. DUTIES Your duties as the 2nd Line IT Support Engineer include: Provide Advanced Support: Resolve escalated incidents and service requests from 1st Line teams Troubleshoot Systems: Diagnose and resolve issues across Microsoft Azure, Microsoft 365, AVD and networking environments Manage Incidents: Take ownership of support tickets through to resolution in line with SLAs Communicate with Customers: Deliver clear updates and technical guidance to users and stakeholders Escalate when Required : Work with senior engineers, providing detailed diagnostics and analysis Maintain Documentation: Accurately update ITSM systems and contribute to knowledge sharing Support Service Desk: Assist with ticket triage and inbound calls during peak periods CANDIDATE REQUIREMENTS Previous experience in an MSP environment within IT support or service desk roles Strong knowledge of Microsoft 365 including Outlook, OneDrive, SharePoint and Teams Experience supporting Windows 11 and Mac OS Experience with Windows Server, Active Directory, DNS and Event Viewer Proven experience of troubleshooting networking and infrastructure issues Experience managing user accounts, Azure AD and MFA configuration Exposure to Conditional Access and cybersecurity best practices Excellent customer service and communication skills with a strong telephone manner Ability to prioritise workload, work under pressure and meet deadlines Relevant Microsoft certifications including AZ-900, MS-900, SC-900 and MS-102 BENEFITS Learning and development opportunities including Microsoft certifications Career progression opportunities 21 days holiday (increasing after 3 years of service) plus public holidays Birthday day off Private healthcare after probation 40% off gym membership Pension scheme from day one Cycle to work scheme Eyecare vouchers Social events and team activities Electric car scheme after 2 years of service Recruitment referral scheme APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14647 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
May 13, 2026
Full time
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
May 13, 2026
Full time
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
May 13, 2026
Full time
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
May 13, 2026
Full time
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
May 13, 2026
Full time
Job Title: Senior Technical Lead Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you a technical lead with strong ServiceNow development expertise and solid knowledge of SecOps or ITSM frameworks and practices? We're looking for an engaging leader with strong ServiceNow development expertise and a background in either Security or IT Service Management. As we expand our team we're seeking experienced consultants with knowledge across security areas such as incident response vulnerability and threat intelligence or IT operations including incident management CSDM and CMDB. As a ServiceNow Senior Technical Lead, you'll lead the design, development and delivery of secure high-performing solutions that support DWP's cybersecurity and service performance ecosystems. You'll combine advanced technical skills with knowledge of security, automation, risk or IT operations to build resilient and compliant enterprise applications. Working closely with Architecture, Security and Engineering teams, you'll shape the platform roadmap, drive technical standards and ensure secure-by-design principles are embedded throughout. What skills, knowledge and experience will you need? Solid understanding of cyber security or IT operations controls, with the ability to design solutions that enable defence-in-depth, embedded security or AI-driven automation. Proven track record of delivering and implementing ServiceNow Security Operations (SecOps) or IT Operations modules in enterprise environments. Strong analytical and problem-solving skills, with the ability to lead technical discovery, manage complex and ambiguous requirements and develop clear, actionable recommendations for improvement. Extensive experience designing, delivering and supporting security solutions across on-prem and cloud environments, aligned with security standards and architecture. You and your role As a ServiceNow Senior Technical Lead (Developer), you will provide expert-level ServiceNow capability alongside deep knowledge of either cybersecurity or IT operations, supporting project teams with complex platform implementations, integrations and design decisions. You will build and maintain strong relationships with both internal and external stakeholders, ensuring alignment on priorities and agreeing approaches to ServiceNow development, tooling and strategic improvements. In this role, you will offer clear and pragmatic guidance on challenges arising from ServiceNow programmes, including the implementation of new security, risk or IT operational capabilities, helping teams navigate complexity and deliver effective solutions. You will be responsible for managing delivery against the ServiceNow technical roadmap within your area, ensuring all activity aligns with platform architecture, security standards and agreed technical principles. You will also advise senior stakeholders on the ongoing evolution of the ServiceNow platform, including feasibility of enhancements, delivery approaches and timelines while working closely with production, security and infrastructure teams to ensure solutions are secure, resilient and scalable. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Pay for this role is from £75,026 to £92,522. The maximum salary for the grade is £80,267, however a Digital Allowance of up to £12,255 per annum subject to our assessment of your capability at interview Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21,735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Newcastle & Stafford Colleges Group
Newcastle, Staffordshire
Senior Systems Engineer Location: Newcastle (primary), Stafford, Leek, IOT, Axia, Gradbach Hours: Full Time Salary: CompetitiveHoliday: 43 Days, rising to 47 following 5 years' service (Inclusive of Bank holidays and Christmas closure) Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The inspection report praised all areas of the College's provision and acknowledged NSCG's 'staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners' 'teachers improve their practice based upon the support they receive' and 'teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive'.' In summary, NSCG is a great place to work and study. The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence. We are seeking an experienced Senior IT Engineer to play a key role in the strategic development, security, and modernisation of our IT environment. This position goes beyond day-to-day support and focuses on driving our cloud and security strategy, and delivering long-term infrastructure improvements aligned with business objectives.The role will lead critical initiatives including the migration from on-premises Exchange and file storage to Microsoft 365 and OneDrive/SharePoint, strengthening our cybersecurity posture, and the design, support, and evolution of VMware-based infrastructure and enterprise networking. The successful candidate will act as a technical authority and trusted advisor, balancing hands-on engineering with forward-looking planning, standards development, and continuous improvement.This is an ideal hands-on role for a senior engineer who enjoys influencing IT strategy, modernising legacy systems, and delivering secure, scalable solutions to reflect the requirements of the curriculum and College senior leadership team. Main Duties and Responsibilities: Design, implement, and maintain security controls across on-premises and cloud environments Lead and support the migration from on-premises Exchange and MS Office suite to Microsoft 365 (O365) Assist with infrastructure upgrades and lifecycle management Troubleshoot complex multi-site network connectivity and performance issues Act as a senior escalation point for complex technical issues Required Skills and Experience: Strong background in IT security across on-prem and cloud environments 5+ years of experience in a senior IT engineering or infrastructure role Proven experience migrating Exchange on-prem to Microsoft 365 Solid working knowledge and qualification in VMware VSphere 7, 8 or 9 Strong working knowledge of PowerShell scripting and automation experience Excellent communication and documentation abilities Experience with Windows Server , Active Directory, DNS, DHCP, SCCM HPE / Aruba Networking certification (current or latest equivalent) What's in it for you? The college offers an excellent benefits package which includes: Local Government Pension Scheme. 28 days annual leave rising to 32 days after 5 years' service (plus Bank Holiday and Christmas closure). Subsidised Gym Membership. Health-related benefits including a subsidised Health Scheme. Excellent Training and Development Opportunities (supported with a dedicated budget). Free Parking On site restaurant and FREE early morning tea/coffee and toast. How to apply To apply for the role of Senior Systems Engineer, please click 'Apply Now' to complete an online application form. (If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website). The closing date for completed applications is 10 th May 2026. This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. As an equal opportunities employer, we welcome applications from all sectors of the community.
May 04, 2026
Full time
Senior Systems Engineer Location: Newcastle (primary), Stafford, Leek, IOT, Axia, Gradbach Hours: Full Time Salary: CompetitiveHoliday: 43 Days, rising to 47 following 5 years' service (Inclusive of Bank holidays and Christmas closure) Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The inspection report praised all areas of the College's provision and acknowledged NSCG's 'staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners' 'teachers improve their practice based upon the support they receive' and 'teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive'.' In summary, NSCG is a great place to work and study. The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence. We are seeking an experienced Senior IT Engineer to play a key role in the strategic development, security, and modernisation of our IT environment. This position goes beyond day-to-day support and focuses on driving our cloud and security strategy, and delivering long-term infrastructure improvements aligned with business objectives.The role will lead critical initiatives including the migration from on-premises Exchange and file storage to Microsoft 365 and OneDrive/SharePoint, strengthening our cybersecurity posture, and the design, support, and evolution of VMware-based infrastructure and enterprise networking. The successful candidate will act as a technical authority and trusted advisor, balancing hands-on engineering with forward-looking planning, standards development, and continuous improvement.This is an ideal hands-on role for a senior engineer who enjoys influencing IT strategy, modernising legacy systems, and delivering secure, scalable solutions to reflect the requirements of the curriculum and College senior leadership team. Main Duties and Responsibilities: Design, implement, and maintain security controls across on-premises and cloud environments Lead and support the migration from on-premises Exchange and MS Office suite to Microsoft 365 (O365) Assist with infrastructure upgrades and lifecycle management Troubleshoot complex multi-site network connectivity and performance issues Act as a senior escalation point for complex technical issues Required Skills and Experience: Strong background in IT security across on-prem and cloud environments 5+ years of experience in a senior IT engineering or infrastructure role Proven experience migrating Exchange on-prem to Microsoft 365 Solid working knowledge and qualification in VMware VSphere 7, 8 or 9 Strong working knowledge of PowerShell scripting and automation experience Excellent communication and documentation abilities Experience with Windows Server , Active Directory, DNS, DHCP, SCCM HPE / Aruba Networking certification (current or latest equivalent) What's in it for you? The college offers an excellent benefits package which includes: Local Government Pension Scheme. 28 days annual leave rising to 32 days after 5 years' service (plus Bank Holiday and Christmas closure). Subsidised Gym Membership. Health-related benefits including a subsidised Health Scheme. Excellent Training and Development Opportunities (supported with a dedicated budget). Free Parking On site restaurant and FREE early morning tea/coffee and toast. How to apply To apply for the role of Senior Systems Engineer, please click 'Apply Now' to complete an online application form. (If you are applying via a jobs board, you will receive an e-mail and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website). The closing date for completed applications is 10 th May 2026. This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. As an equal opportunities employer, we welcome applications from all sectors of the community.