Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31 click apply for full job details
Aug 25, 2026
Full time
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31 click apply for full job details
Job Title: Automation Engineer Location: Middleton, Manchester Job Type: Full Time, Rotating Shifts Week 1 Mon to Thurs 6am-2pm, Friday 6am-1pm Week 2 Mon-Thurs 9.15am-5.45pm, Friday 11am-4pm Salary Upto £58k inclusive of shift allowance + 5% bonus = £61k DOE Reports To: Site Engineering Manager Job Summary: We are seeking a skilled Automation Engineer to drive continuous improvement initiatives, support shift engineers across the site, and work collaboratively with engineering and operations teams. The ideal candidate will possess expertise in automation and control systems, with hands-on experience in Allen Bradley and Siemens PLCs. This role involves identifying and implementing process improvement projects, coaching and mentoring engineers, and ensuring the reliability and efficiency of automated systems. Experience in the food manufacturing or FMCG (Fast-Moving Consumer Goods) industry is highly desirable. Key Responsibilities: Identify and lead automation improvement projects to enhance efficiency, safety, and productivity. Provide technical support to shift engineers across the site, ensuring smooth operation and troubleshooting of automation systems. Collaborate with the engineering and operations teams to develop and implement automated solutions that align with business objectives. Coach and support engineers by sharing technical knowledge and best practices in automation and control systems. Design, develop, and maintain PLC/HMI/SCADA programs, with a focus on Allen Bradley and Siemens systems. Perform system upgrades, modifications, and enhancements to improve operational performance. Conduct root cause analysis and implement corrective actions for automation-related issues. Ensure compliance with industry standards, safety regulations, and company policies. Document technical specifications, standard operating procedures, and system configurations. Stay updated with the latest automation technologies and recommend innovative solutions to improve efficiency. Qualifications and Skills: Recognised qualification in Electrical Engineering, Automation Engineering, Mechatronics, or a related field. Proven experience in automation engineering, with a strong focus on Allen Bradley and Siemens PLCs. Proficiency in HMI, SCADA, and industrial automation systems. Strong troubleshooting and problem-solving skills in automation and control systems. Experience working in food manufacturing or FMCG environments, with knowledge of industry-specific automation challenges and regulatory requirements. Ability to work collaboratively in a cross-functional team environment. Experience in continuous improvement methodologies such as Lean, Six Sigma, or Kaizen is a plus. Excellent communication and leadership skills for coaching and mentoring engineers. Strong project management abilities to handle multiple projects simultaneously. Knowledge of industrial networking, sensors, and instrumentation is an advantage. Benefits 25 days holiday per year plus bank holidays Buy & sell holiday policy Pension contributions up to 10% BHSF Health Cash Plan Ride to work On site Physiotherapy Occupational health on site appointments Perkbox app discount rates on many high street stores Staff referral bonus Free food Wednesday every month on the Wednesday before pay day If you are a motivated Automation Engineer with expertise in Allen Bradley and Siemens systems, and you're passionate about improving processes and supporting engineering teams in the food manufacturing or FMCG industry, we encourage you to apply today! Additional Information Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering and Manufacturing, Food and Drinks, Pharmaceutical, Supply Chain and Procurement, and Professional Services. View our latest jobs on our website (url removed) and follow us on LinkedIn. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Aug 25, 2026
Full time
Job Title: Automation Engineer Location: Middleton, Manchester Job Type: Full Time, Rotating Shifts Week 1 Mon to Thurs 6am-2pm, Friday 6am-1pm Week 2 Mon-Thurs 9.15am-5.45pm, Friday 11am-4pm Salary Upto £58k inclusive of shift allowance + 5% bonus = £61k DOE Reports To: Site Engineering Manager Job Summary: We are seeking a skilled Automation Engineer to drive continuous improvement initiatives, support shift engineers across the site, and work collaboratively with engineering and operations teams. The ideal candidate will possess expertise in automation and control systems, with hands-on experience in Allen Bradley and Siemens PLCs. This role involves identifying and implementing process improvement projects, coaching and mentoring engineers, and ensuring the reliability and efficiency of automated systems. Experience in the food manufacturing or FMCG (Fast-Moving Consumer Goods) industry is highly desirable. Key Responsibilities: Identify and lead automation improvement projects to enhance efficiency, safety, and productivity. Provide technical support to shift engineers across the site, ensuring smooth operation and troubleshooting of automation systems. Collaborate with the engineering and operations teams to develop and implement automated solutions that align with business objectives. Coach and support engineers by sharing technical knowledge and best practices in automation and control systems. Design, develop, and maintain PLC/HMI/SCADA programs, with a focus on Allen Bradley and Siemens systems. Perform system upgrades, modifications, and enhancements to improve operational performance. Conduct root cause analysis and implement corrective actions for automation-related issues. Ensure compliance with industry standards, safety regulations, and company policies. Document technical specifications, standard operating procedures, and system configurations. Stay updated with the latest automation technologies and recommend innovative solutions to improve efficiency. Qualifications and Skills: Recognised qualification in Electrical Engineering, Automation Engineering, Mechatronics, or a related field. Proven experience in automation engineering, with a strong focus on Allen Bradley and Siemens PLCs. Proficiency in HMI, SCADA, and industrial automation systems. Strong troubleshooting and problem-solving skills in automation and control systems. Experience working in food manufacturing or FMCG environments, with knowledge of industry-specific automation challenges and regulatory requirements. Ability to work collaboratively in a cross-functional team environment. Experience in continuous improvement methodologies such as Lean, Six Sigma, or Kaizen is a plus. Excellent communication and leadership skills for coaching and mentoring engineers. Strong project management abilities to handle multiple projects simultaneously. Knowledge of industrial networking, sensors, and instrumentation is an advantage. Benefits 25 days holiday per year plus bank holidays Buy & sell holiday policy Pension contributions up to 10% BHSF Health Cash Plan Ride to work On site Physiotherapy Occupational health on site appointments Perkbox app discount rates on many high street stores Staff referral bonus Free food Wednesday every month on the Wednesday before pay day If you are a motivated Automation Engineer with expertise in Allen Bradley and Siemens systems, and you're passionate about improving processes and supporting engineering teams in the food manufacturing or FMCG industry, we encourage you to apply today! Additional Information Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering and Manufacturing, Food and Drinks, Pharmaceutical, Supply Chain and Procurement, and Professional Services. View our latest jobs on our website (url removed) and follow us on LinkedIn. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
2nd Line Support Technician Location: Norwich Outskirts Salary: £30,000 - £36,000 + Pension Hours: Monday-Friday, 40 hours per week If you thrive on problem-solving, enjoy variety, and want to progress your technical career within a supportive and people-focused environment, this role is an excellent fit. We're partnering with a leading technology and digital services company to hire a motivated and technically strong 2nd Line Support Technician. This is an exciting opportunity to join a fast-growing, values-driven business working on major IT infrastructure projects while delivering outstanding customer service. About the Role As a 2nd Line Support Technician, you will play a key role in delivering exceptional client support both remotely and on-site. You'll work across a wide range of technologies and have the opportunity to take the technical lead on projects, influence long-term client IT strategies, and specialise in chosen areas over time. You'll be supporting small to medium-sized business networks, servers, cloud systems, and various IT infrastructure components across diverse industries. Following a successful probation period, you may work one day per week from home (subject to policy requirements). Core skills required: Strong communication and client-facing ability Solid troubleshooting skills across: o Router installations & basic firewall setup o SSL VPN configuration o Acronis backup setup & troubleshooting o Network switches o Server & monitoring alerts o Active Directory / Azure AD o Office 365 migrations & management o SharePoint deployment o Public Wi-Fi o UPS & NAS o Microsoft Intune Ability to write clear technical procedures Well organised, responsible, and able to manage assigned tasks Strong structured approach to problem solving Full UK driving licence (essential) Nice-to-have: 2+ years supporting SMEs within an MSP / outsourced IT provider Experience logging time on tickets/ticketing systems Day-to-Day Responsibilities Setting up & supporting SME networks Remote & on-site support of PCs and servers (Win10, Win11, ) Installing business computer systems Office 365 installs, maintenance & migrations Supporting customer applications Microsoft Exchange 2016/2019 administration Email account setup & DNS management IP phone system administration (web-based) Providing technical leadership to shape long-term client IT strategies Working with a broad client base across various sectors Exposure to new technology tailored to clients' needs Opportunity to specialise and develop niche knowledge areas You'll receive: Competitive salary + regular reviews Free parking at all locations Monthly performance awards + annual awards event Clear technical & managerial progression opportunities Balanced workflow to support mental wellbeing 33 days holiday (incl. bank hols), rising to 35 with service Flexible working requests considered Buy & sell holiday scheme Hybrid working Short-term sick pay & Income Protection Enhanced maternity/paternity packages Parental Returners Programme Vitality private health insurance Aviva Smart Health (GP, nutrition, mental health, etc.) Electric car scheme (after 12 months) Free flu jabs & fruit Confidential life coach access Perkbox membership Interest-free 12-month loans Fully funded social & community events Lunch & Learn sessions Feedback-driven culture with real influence Development plans tailored to your goals Ready to take the next step in your IT career? Apply today and join a team where your skills and contributions truly make an impact !
Aug 25, 2026
Full time
2nd Line Support Technician Location: Norwich Outskirts Salary: £30,000 - £36,000 + Pension Hours: Monday-Friday, 40 hours per week If you thrive on problem-solving, enjoy variety, and want to progress your technical career within a supportive and people-focused environment, this role is an excellent fit. We're partnering with a leading technology and digital services company to hire a motivated and technically strong 2nd Line Support Technician. This is an exciting opportunity to join a fast-growing, values-driven business working on major IT infrastructure projects while delivering outstanding customer service. About the Role As a 2nd Line Support Technician, you will play a key role in delivering exceptional client support both remotely and on-site. You'll work across a wide range of technologies and have the opportunity to take the technical lead on projects, influence long-term client IT strategies, and specialise in chosen areas over time. You'll be supporting small to medium-sized business networks, servers, cloud systems, and various IT infrastructure components across diverse industries. Following a successful probation period, you may work one day per week from home (subject to policy requirements). Core skills required: Strong communication and client-facing ability Solid troubleshooting skills across: o Router installations & basic firewall setup o SSL VPN configuration o Acronis backup setup & troubleshooting o Network switches o Server & monitoring alerts o Active Directory / Azure AD o Office 365 migrations & management o SharePoint deployment o Public Wi-Fi o UPS & NAS o Microsoft Intune Ability to write clear technical procedures Well organised, responsible, and able to manage assigned tasks Strong structured approach to problem solving Full UK driving licence (essential) Nice-to-have: 2+ years supporting SMEs within an MSP / outsourced IT provider Experience logging time on tickets/ticketing systems Day-to-Day Responsibilities Setting up & supporting SME networks Remote & on-site support of PCs and servers (Win10, Win11, ) Installing business computer systems Office 365 installs, maintenance & migrations Supporting customer applications Microsoft Exchange 2016/2019 administration Email account setup & DNS management IP phone system administration (web-based) Providing technical leadership to shape long-term client IT strategies Working with a broad client base across various sectors Exposure to new technology tailored to clients' needs Opportunity to specialise and develop niche knowledge areas You'll receive: Competitive salary + regular reviews Free parking at all locations Monthly performance awards + annual awards event Clear technical & managerial progression opportunities Balanced workflow to support mental wellbeing 33 days holiday (incl. bank hols), rising to 35 with service Flexible working requests considered Buy & sell holiday scheme Hybrid working Short-term sick pay & Income Protection Enhanced maternity/paternity packages Parental Returners Programme Vitality private health insurance Aviva Smart Health (GP, nutrition, mental health, etc.) Electric car scheme (after 12 months) Free flu jabs & fruit Confidential life coach access Perkbox membership Interest-free 12-month loans Fully funded social & community events Lunch & Learn sessions Feedback-driven culture with real influence Development plans tailored to your goals Ready to take the next step in your IT career? Apply today and join a team where your skills and contributions truly make an impact !
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref 23518 The Skills You'll Need: Mandarin and English fluent. Solid infrastructure planning and implementation, server room management, virtualization platforms, network and storage administration, system monitoring, assets management, disaster recovery planning, and IT security compliance. Your New Salary: Competitive Depending on experience Fully office based Start: ASAP Permanent Reports to: Deputy Head of IT Mandarin speaking IT Junior Engineer - What You'll be Doing Each Day: Conduct IT infrastructure management, production operation management, IT asset management, business continuity management, disaster recovery, network management, vendor and third-party management, IT project management related tasks, and perform as Tier 2 IT Support. Incorporate with the IT Infrastructure Manager to ensure the smooth running of IT services in the Bank. Ensure that all network maintenance is conducted in accordance with our parent bank's instructions and local regulator; Perform maintenance and conduct changes for IT infrastructure and systems, make sure the performance and capacity of IT infrastructure can meet the requirement of business development and system stability. Compile operations and management procedures, conduct regular reviews and in turn make necessary changes so as to ensure thorough implementation of the IT policies; Incorporate with the IT Infrastructure Manager to ensure the smooth running of IT services in the Bank. Ensure that all network maintenance is conducted in accordance with our parent bank's instructions and local regulator; Incorporate with the IT Infrastructure Manager to ensure that the Bank's IT Disaster Recovery policy is comprehensive and that the policy and procedures are maintained up-to-date; Incorporate with the IT Infrastructure Manager to ensure that core network security reviews are undertaken as appropriate and ensure that all of the Bank's core network and desktops have an appropriate level of security; Incorporate with the IT Infrastructure Manager to maintain as well as support services for the operation of IT systems and applications. Draft IT manuals, procedures, guidelines of production management include IT infrastructure and IT systems (hardware and software). Follow the plans for IT infrastructure and systems on the basis of understanding, analysis and forecasting of demands of the various departments, make sure the performance and capacity of IT infrastructure can meet the requirement of business development and system stability. Conduct IT server room management, physical server and virtual machine platform, power supply management such as power generator and UPS, capacity and performance management. Conduct IT asset management such as servers, network devices, storage server, PC and laptop, video conference, landline, hardware and software inventory, configuration management. Produce relevant report. Implement IT infrastructure and systems include servers, storage, network device, backup system, AD, WSUS, UPS, power plant, phone, printer, virtual system maintenance include vCenter, ESXi, vmware, Ctrix etc. Execute the monitoring and solve issues in case happen. Incorporate with IT Infrastructure Manager to implement the security program of the computer and telecommunications systems and delegate powers to authorized users. Incorporate with IT Infrastructure Manager to formulate computer disaster recovery plans and arrange for relevant tests to ensure that the plan is compliant with the regulator's requirements. Liaise with HO and Data Center in relation to the task of IT Systems. Prepare reports to HO and Data Centre. Guide and train bank staff with IT knowledge. Mandarin speaking IT Junior Engineer - The Skills You'll Need to Succeed: English & Chinese (Mandarin) - fluent both oral and written. Microsoft Server and Desktop operating systems (2019 Server/Win10,11) Core Microsoft Infrastructure technologies and solutions (Exchange, AD, RDS, DFS) Systems Virtualization (VMware, vSphere) Backup technologies (Veeam, Backup Exec, System Recovery, Endpoint Protection, LTO) Server hardware maintenance and troubleshooting Hardware firewalls and router configuration Switching (HP, Cisco, Juniper, Huawei) System and network monitoring. MCSA-Microsoft Windows Server 2008/2012/Office365 MCSE- Microsoft Certified Solution Expert MCITP-Microsoft Certified IT Professional VMware Certified Professional CCNA/CCNP. Start date: ASAP Working hours: 9am to 5pm Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Aug 25, 2026
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref 23518 The Skills You'll Need: Mandarin and English fluent. Solid infrastructure planning and implementation, server room management, virtualization platforms, network and storage administration, system monitoring, assets management, disaster recovery planning, and IT security compliance. Your New Salary: Competitive Depending on experience Fully office based Start: ASAP Permanent Reports to: Deputy Head of IT Mandarin speaking IT Junior Engineer - What You'll be Doing Each Day: Conduct IT infrastructure management, production operation management, IT asset management, business continuity management, disaster recovery, network management, vendor and third-party management, IT project management related tasks, and perform as Tier 2 IT Support. Incorporate with the IT Infrastructure Manager to ensure the smooth running of IT services in the Bank. Ensure that all network maintenance is conducted in accordance with our parent bank's instructions and local regulator; Perform maintenance and conduct changes for IT infrastructure and systems, make sure the performance and capacity of IT infrastructure can meet the requirement of business development and system stability. Compile operations and management procedures, conduct regular reviews and in turn make necessary changes so as to ensure thorough implementation of the IT policies; Incorporate with the IT Infrastructure Manager to ensure the smooth running of IT services in the Bank. Ensure that all network maintenance is conducted in accordance with our parent bank's instructions and local regulator; Incorporate with the IT Infrastructure Manager to ensure that the Bank's IT Disaster Recovery policy is comprehensive and that the policy and procedures are maintained up-to-date; Incorporate with the IT Infrastructure Manager to ensure that core network security reviews are undertaken as appropriate and ensure that all of the Bank's core network and desktops have an appropriate level of security; Incorporate with the IT Infrastructure Manager to maintain as well as support services for the operation of IT systems and applications. Draft IT manuals, procedures, guidelines of production management include IT infrastructure and IT systems (hardware and software). Follow the plans for IT infrastructure and systems on the basis of understanding, analysis and forecasting of demands of the various departments, make sure the performance and capacity of IT infrastructure can meet the requirement of business development and system stability. Conduct IT server room management, physical server and virtual machine platform, power supply management such as power generator and UPS, capacity and performance management. Conduct IT asset management such as servers, network devices, storage server, PC and laptop, video conference, landline, hardware and software inventory, configuration management. Produce relevant report. Implement IT infrastructure and systems include servers, storage, network device, backup system, AD, WSUS, UPS, power plant, phone, printer, virtual system maintenance include vCenter, ESXi, vmware, Ctrix etc. Execute the monitoring and solve issues in case happen. Incorporate with IT Infrastructure Manager to implement the security program of the computer and telecommunications systems and delegate powers to authorized users. Incorporate with IT Infrastructure Manager to formulate computer disaster recovery plans and arrange for relevant tests to ensure that the plan is compliant with the regulator's requirements. Liaise with HO and Data Center in relation to the task of IT Systems. Prepare reports to HO and Data Centre. Guide and train bank staff with IT knowledge. Mandarin speaking IT Junior Engineer - The Skills You'll Need to Succeed: English & Chinese (Mandarin) - fluent both oral and written. Microsoft Server and Desktop operating systems (2019 Server/Win10,11) Core Microsoft Infrastructure technologies and solutions (Exchange, AD, RDS, DFS) Systems Virtualization (VMware, vSphere) Backup technologies (Veeam, Backup Exec, System Recovery, Endpoint Protection, LTO) Server hardware maintenance and troubleshooting Hardware firewalls and router configuration Switching (HP, Cisco, Juniper, Huawei) System and network monitoring. MCSA-Microsoft Windows Server 2008/2012/Office365 MCSE- Microsoft Certified Solution Expert MCITP-Microsoft Certified IT Professional VMware Certified Professional CCNA/CCNP. Start date: ASAP Working hours: 9am to 5pm Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Responsible to: Applications Lead Applications Portfolio Manager - Enterprise Applications Key relationships/Functional links with: Applications Lead Internal: Executive Directors, Directors, Service Group Managers and other staff across the Council as appropriate, mainly key users of Oracle Cloud in HR and Payroll. External: 3rd party suppliers currently working with Lewisham, other IT suppliers, Government departments, other Public Sector organisations Main Responsibilities and job activities: Applications Lead Investigating complex Oracle HCM incidents raised by business users through to fix and resolution. Managing system developments and changes from specification through to implementation. Overseeing Oracle Cloud quarterly updates, testing and other essential maintenance Coordinating feeder system integrations into Oracle Cloud within the PaaS solution. Working in collaboration with the 3rd party technical support provider Providing advice and guidance to stakeholders on best use of Oracle Cloud. Experience and skills required: Applications Lead Experience of leading on the technical management of Oracle Cloud HCM modules including Core HR, Payroll, Absence Management, Time and Labor, ORC, BIP Publisher Experience of maintaining and configuring Oracle Cloud HCM modules to meet business requirement and troubleshoot and fix issues Experience of using service desk systems to manage user queries through to resolution Experience of change management processes, systems configuration and testing techniques Knowledge and understanding of Local Authority IT functions and requirements Excellent written and verbal communication skills. Ability to communicate at all levels with clients, colleagues, partners and external organisations. General information: Applications Lead Applications Lead The post holder will be required to comply with organisation's policies and procedures. The organisation has a no smoking policy. Staff are not permitted to smoke on any of the organisation's premises nor in any vehicle used on organisation business. This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation. Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.
Aug 24, 2026
Full time
Responsible to: Applications Lead Applications Portfolio Manager - Enterprise Applications Key relationships/Functional links with: Applications Lead Internal: Executive Directors, Directors, Service Group Managers and other staff across the Council as appropriate, mainly key users of Oracle Cloud in HR and Payroll. External: 3rd party suppliers currently working with Lewisham, other IT suppliers, Government departments, other Public Sector organisations Main Responsibilities and job activities: Applications Lead Investigating complex Oracle HCM incidents raised by business users through to fix and resolution. Managing system developments and changes from specification through to implementation. Overseeing Oracle Cloud quarterly updates, testing and other essential maintenance Coordinating feeder system integrations into Oracle Cloud within the PaaS solution. Working in collaboration with the 3rd party technical support provider Providing advice and guidance to stakeholders on best use of Oracle Cloud. Experience and skills required: Applications Lead Experience of leading on the technical management of Oracle Cloud HCM modules including Core HR, Payroll, Absence Management, Time and Labor, ORC, BIP Publisher Experience of maintaining and configuring Oracle Cloud HCM modules to meet business requirement and troubleshoot and fix issues Experience of using service desk systems to manage user queries through to resolution Experience of change management processes, systems configuration and testing techniques Knowledge and understanding of Local Authority IT functions and requirements Excellent written and verbal communication skills. Ability to communicate at all levels with clients, colleagues, partners and external organisations. General information: Applications Lead Applications Lead The post holder will be required to comply with organisation's policies and procedures. The organisation has a no smoking policy. Staff are not permitted to smoke on any of the organisation's premises nor in any vehicle used on organisation business. This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation. Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.
About The Role FDM is a global business and technology consultancy seeking a Senior CMDB Manager to work for our client within the Financial Services sector. This is initially a 6-12 month contract with the potential to extend and will be a hybrid role that will be based in Edinburgh. Our client is seeking a Senior CMDB (Configuration Management Database) Manager who will be responsible for maintaining the accuracy, integrity, and relationships of an organization's IT assets and infrastructure components. Their primary goal is to ensure that IT teams have a clear, real-time view of the technology stack to support incident, change, and problem management. This role is responsible for: Play a leading role in establishing the organisation's Configuration Management capability from the ground up. You will shape, implement, and mature the ServiceNow CMDB, ensuring it is aligned to the Common Service Data Model (CSDM) and supports wider ITSM, ITOM, and business service management outcomes. This is a hybrid role combining strategic ownership with hands-on configuration, data modelling, and process execution. Responsibilities: Configuration Management Support the enterprise Configuration Management strategy and roadmap alongside Head of Change and Configuration Management Implement and support the Configuration Management practice across the organisation. Subject matter expert for CMDB, CSDM, Service Mapping, CMDB-related projects and transformation initiatives. Develop and maintain Configuration Management policies, standards, controls and procedures. Lead Configuration Management governance forums and steering groups. Ensure alignment of CMDB objectives with organisational technology and business strategies. CMDB Governance and Compliance Establish enterprise-wide CMDB governance frameworks. Support the organisation's adoption and maturity of the Common Service Data Model (CSDM). Drive compliance with CMDB standards, policies and audit requirements. Ensure all technology domains maintain appropriate CI ownership and lifecycle controls. Report CMDB completeness, correctness, compliance, risks, trends and data quality metrics to senior leadership. Act as escalation point for configuration management issues and governance exceptions. Service Mapping ownership Ensure service models align with ServiceNow best practices and business requirements. Govern service mapping architecture and business service hierarchies. Support data ingestion, integrations and transformation processes. Resolve CI conflicts, particularly those arising from Discovery and Service Mapping. Drive continuous improvement in service modelling across all technology teams. CMDB Data Management and Maintenance Create, update, retire and deconflict Configuration Items (CIs) in line with defined standards. Ensure all updates comply with configuration management policies and standards. Configure and optimise ServiceNow CMDB components including: Support Discovery and Data ingestion processes. Assist with reconciliation and integration issues. Support CMDB integration with: Discovery tools. LeanIX or application repositories. Other ITSM/ITOM data sources. Lead data quality remediation initiatives and drive continuous improvement. Stakeholder Management Build strong partnerships with: Incident Management Problem Management Change Management Asset Management Enterprise Architecture Information Security Risk and Compliance Application and Infrastructure teams Champion CMDB adoption across Technology Services and Business Units. General Adapt to changing and conflicting business priorities and demonstrate the ability to influence the team to work in an agile manner ensuring high levels of service quality. Work closely with the business and vendors during any implementations or project activities. Provide service assurance by working with Global Information Security (GIS) and Risk teams to ensure IT Security compliance, effective risk management and audit standards are met. About You Proven experience managing and developing an enterprise CMDB, preferably within ServiceNow. Experience implementing and maturing Configuration Management practices in a complex enterprise environment. Demonstrable experience establishing CMDB governance, standards, policies, and operating models. Experience driving adoption of the Common Service Data Model (CSDM). Hands-on experience with ServiceNow Discovery, Service Mapping, and CMDB data management. Experience leading data quality improvement initiatives and resolving configuration data issues. Strong stakeholder management experience, working across IT Operations, Infrastructure, Security, Architecture, Risk, Asset Management, and Service Management teams. Experience supporting audit, compliance, and risk management activities. Experience delivering strategic technology transformation or service improvement initiatives. Technical Knowledge: Strong knowledge of ITIL Configuration Management principles and best practices. Deep understanding of ServiceNow CMDB architecture, data modelling, and governance. Knowledge of CSDM framework and ServiceNow implementation best practices. Understanding of Configuration Item (CI) lifecycle management and relationship mapping. Knowledge of ITSM processes including Incident, Change, Problem, and Asset Management. Experience with CMDB integrations, discovery tools, and data reconciliation processes. Understanding of IT infrastructure, applications, cloud services, and enterprise technology environments. Leadership and Governance: Ability to establish and lead Configuration Management governance frameworks and forums. Experience defining KPIs, reporting metrics, and presenting performance outcomes to senior leadership. Strong decision-making and escalation management capabilities. Ability to influence stakeholders across multiple technology and business functions.
Aug 24, 2026
Full time
About The Role FDM is a global business and technology consultancy seeking a Senior CMDB Manager to work for our client within the Financial Services sector. This is initially a 6-12 month contract with the potential to extend and will be a hybrid role that will be based in Edinburgh. Our client is seeking a Senior CMDB (Configuration Management Database) Manager who will be responsible for maintaining the accuracy, integrity, and relationships of an organization's IT assets and infrastructure components. Their primary goal is to ensure that IT teams have a clear, real-time view of the technology stack to support incident, change, and problem management. This role is responsible for: Play a leading role in establishing the organisation's Configuration Management capability from the ground up. You will shape, implement, and mature the ServiceNow CMDB, ensuring it is aligned to the Common Service Data Model (CSDM) and supports wider ITSM, ITOM, and business service management outcomes. This is a hybrid role combining strategic ownership with hands-on configuration, data modelling, and process execution. Responsibilities: Configuration Management Support the enterprise Configuration Management strategy and roadmap alongside Head of Change and Configuration Management Implement and support the Configuration Management practice across the organisation. Subject matter expert for CMDB, CSDM, Service Mapping, CMDB-related projects and transformation initiatives. Develop and maintain Configuration Management policies, standards, controls and procedures. Lead Configuration Management governance forums and steering groups. Ensure alignment of CMDB objectives with organisational technology and business strategies. CMDB Governance and Compliance Establish enterprise-wide CMDB governance frameworks. Support the organisation's adoption and maturity of the Common Service Data Model (CSDM). Drive compliance with CMDB standards, policies and audit requirements. Ensure all technology domains maintain appropriate CI ownership and lifecycle controls. Report CMDB completeness, correctness, compliance, risks, trends and data quality metrics to senior leadership. Act as escalation point for configuration management issues and governance exceptions. Service Mapping ownership Ensure service models align with ServiceNow best practices and business requirements. Govern service mapping architecture and business service hierarchies. Support data ingestion, integrations and transformation processes. Resolve CI conflicts, particularly those arising from Discovery and Service Mapping. Drive continuous improvement in service modelling across all technology teams. CMDB Data Management and Maintenance Create, update, retire and deconflict Configuration Items (CIs) in line with defined standards. Ensure all updates comply with configuration management policies and standards. Configure and optimise ServiceNow CMDB components including: Support Discovery and Data ingestion processes. Assist with reconciliation and integration issues. Support CMDB integration with: Discovery tools. LeanIX or application repositories. Other ITSM/ITOM data sources. Lead data quality remediation initiatives and drive continuous improvement. Stakeholder Management Build strong partnerships with: Incident Management Problem Management Change Management Asset Management Enterprise Architecture Information Security Risk and Compliance Application and Infrastructure teams Champion CMDB adoption across Technology Services and Business Units. General Adapt to changing and conflicting business priorities and demonstrate the ability to influence the team to work in an agile manner ensuring high levels of service quality. Work closely with the business and vendors during any implementations or project activities. Provide service assurance by working with Global Information Security (GIS) and Risk teams to ensure IT Security compliance, effective risk management and audit standards are met. About You Proven experience managing and developing an enterprise CMDB, preferably within ServiceNow. Experience implementing and maturing Configuration Management practices in a complex enterprise environment. Demonstrable experience establishing CMDB governance, standards, policies, and operating models. Experience driving adoption of the Common Service Data Model (CSDM). Hands-on experience with ServiceNow Discovery, Service Mapping, and CMDB data management. Experience leading data quality improvement initiatives and resolving configuration data issues. Strong stakeholder management experience, working across IT Operations, Infrastructure, Security, Architecture, Risk, Asset Management, and Service Management teams. Experience supporting audit, compliance, and risk management activities. Experience delivering strategic technology transformation or service improvement initiatives. Technical Knowledge: Strong knowledge of ITIL Configuration Management principles and best practices. Deep understanding of ServiceNow CMDB architecture, data modelling, and governance. Knowledge of CSDM framework and ServiceNow implementation best practices. Understanding of Configuration Item (CI) lifecycle management and relationship mapping. Knowledge of ITSM processes including Incident, Change, Problem, and Asset Management. Experience with CMDB integrations, discovery tools, and data reconciliation processes. Understanding of IT infrastructure, applications, cloud services, and enterprise technology environments. Leadership and Governance: Ability to establish and lead Configuration Management governance frameworks and forums. Experience defining KPIs, reporting metrics, and presenting performance outcomes to senior leadership. Strong decision-making and escalation management capabilities. Ability to influence stakeholders across multiple technology and business functions.
Location London - One Canada Square, Level 25. Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Job Description Human Resources Services (HRS) is an internal function providing global operations and business support across Brookfield's lines of business. Benefits Analyst, UK & Europe Location: London Function: Human Resource Services - Benefits Role Overview We are seeking a Benefits Analyst to support the design, administration, analysis, and ongoing improvement of employee benefits across the UK and Europe. This role will partner closely with HR, Payroll, Finance, HR Operations, and external benefits providers to ensure benefits programs are delivered accurately, efficiently, competitively, and in compliance with local requirements. The ideal candidate is highly analytical and detail-oriented, with strong organizational skills and an interest in employee benefits and international HR practices. Key Responsibilities Support the day-to-day administration of UK and European benefits programs, including health, pension, retirement, insurance, wellbeing, and other employee offerings. Partner with local HR teams and benefits providers to resolve employee inquiries and ensure accurate and timely delivery of benefits. Maintain benefits data, eligibility records, enrollments, and vendor information, ensuring data quality and confidentiality. Support annual benefits renewals, open enrollment, communications, and implementation of program changes across multiple countries. Prepare recurring and ad hoc reports and analyses on benefits participation, costs, trends, and utilization to support decision-making. Assist with benefits reconciliation and invoice review, working with Payroll and Finance to identify and resolve discrepancies. Research market practices and support benchmarking of benefits programs across the UK and Europe. Support the benefits team in monitoring legislative and regulatory developments across the UK and Europe, working with advisers and local partners as appropriate. Support benefits projects, including process improvements, vendor implementations, audits, and broader Total Rewards initiatives. Support benefits administration systems, including testing configuration changes, validating benefit events, troubleshooting issues, and supporting annual enrollment activities. Prepare clear employee communications, presentations, and materials explaining benefits programs and changes. Qualifications & Experience Bachelor's degree in Human Resources, Business, Finance, or a related field preferred. 2-5 years of relevant experience in benefits, HR operations, compensation & benefits, or a related analytical role. Experience supporting benefits in the UK; exposure to benefits in one or more European markets would be an advantage. Strong analytical and Excel skills, with the ability to work confidently with large datasets and reporting. Excellent attention to detail, organization, and follow-through. Strong written and verbal communication skills, with the ability to work effectively across countries and functions. Ability to manage multiple priorities, meet deadlines, and operate effectively in a fast-paced environment. High level of discretion and sound judgment when handling confidential employee and compensation information. Experience working with HRIS, payroll, or benefits administration systems is an advantage. What Success Looks Like Success in this role means benefits programs are administered, and consistently and in compliance with local requirements; employee questions are resolved efficiently, reporting and data are reliable, and renewals, communication and other UK and European benefits initiatives are delivered effectively in partnership with internal stakeholders and external providers. Over time, the successful candidate will develop strong knowledge of our benefit programs and become a trusted operational and analytical partner to the wider Benefits and HR teams. Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment. We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. About Brookfield Brookfield Asset Management is a leading global alternative asset manager with over US$1 trillion of assets under management across real estate, infrastructure, renewable power and transition, private equity and credit. Brookfield owns and operates long-life assets and businesses, many of which form the backbone of the global economy. Utilizing its global reach, access to large-scale capital and operational expertise, Brookfield offers a range of alternative investment products to investors around the world-including public and private pension plans, endowments and foundations, sovereign wealth funds, financial institutions, insurance companies and private wealth investors. Brookfield Asset Management Ltd. (BAM) is a public company listed on the New York (NYSE: BAM) and Toronto (TSX: BAM) stock exchanges. Brookfield Corporation is a public company listed on the New York (NYSE: BN) and Toronto (TSX: BN) stock exchanges.
Aug 24, 2026
Full time
Location London - One Canada Square, Level 25. Brookfield Culture Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses. Job Description Human Resources Services (HRS) is an internal function providing global operations and business support across Brookfield's lines of business. Benefits Analyst, UK & Europe Location: London Function: Human Resource Services - Benefits Role Overview We are seeking a Benefits Analyst to support the design, administration, analysis, and ongoing improvement of employee benefits across the UK and Europe. This role will partner closely with HR, Payroll, Finance, HR Operations, and external benefits providers to ensure benefits programs are delivered accurately, efficiently, competitively, and in compliance with local requirements. The ideal candidate is highly analytical and detail-oriented, with strong organizational skills and an interest in employee benefits and international HR practices. Key Responsibilities Support the day-to-day administration of UK and European benefits programs, including health, pension, retirement, insurance, wellbeing, and other employee offerings. Partner with local HR teams and benefits providers to resolve employee inquiries and ensure accurate and timely delivery of benefits. Maintain benefits data, eligibility records, enrollments, and vendor information, ensuring data quality and confidentiality. Support annual benefits renewals, open enrollment, communications, and implementation of program changes across multiple countries. Prepare recurring and ad hoc reports and analyses on benefits participation, costs, trends, and utilization to support decision-making. Assist with benefits reconciliation and invoice review, working with Payroll and Finance to identify and resolve discrepancies. Research market practices and support benchmarking of benefits programs across the UK and Europe. Support the benefits team in monitoring legislative and regulatory developments across the UK and Europe, working with advisers and local partners as appropriate. Support benefits projects, including process improvements, vendor implementations, audits, and broader Total Rewards initiatives. Support benefits administration systems, including testing configuration changes, validating benefit events, troubleshooting issues, and supporting annual enrollment activities. Prepare clear employee communications, presentations, and materials explaining benefits programs and changes. Qualifications & Experience Bachelor's degree in Human Resources, Business, Finance, or a related field preferred. 2-5 years of relevant experience in benefits, HR operations, compensation & benefits, or a related analytical role. Experience supporting benefits in the UK; exposure to benefits in one or more European markets would be an advantage. Strong analytical and Excel skills, with the ability to work confidently with large datasets and reporting. Excellent attention to detail, organization, and follow-through. Strong written and verbal communication skills, with the ability to work effectively across countries and functions. Ability to manage multiple priorities, meet deadlines, and operate effectively in a fast-paced environment. High level of discretion and sound judgment when handling confidential employee and compensation information. Experience working with HRIS, payroll, or benefits administration systems is an advantage. What Success Looks Like Success in this role means benefits programs are administered, and consistently and in compliance with local requirements; employee questions are resolved efficiently, reporting and data are reliable, and renewals, communication and other UK and European benefits initiatives are delivered effectively in partnership with internal stakeholders and external providers. Over time, the successful candidate will develop strong knowledge of our benefit programs and become a trusted operational and analytical partner to the wider Benefits and HR teams. Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment. We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. About Brookfield Brookfield Asset Management is a leading global alternative asset manager with over US$1 trillion of assets under management across real estate, infrastructure, renewable power and transition, private equity and credit. Brookfield owns and operates long-life assets and businesses, many of which form the backbone of the global economy. Utilizing its global reach, access to large-scale capital and operational expertise, Brookfield offers a range of alternative investment products to investors around the world-including public and private pension plans, endowments and foundations, sovereign wealth funds, financial institutions, insurance companies and private wealth investors. Brookfield Asset Management Ltd. (BAM) is a public company listed on the New York (NYSE: BAM) and Toronto (TSX: BAM) stock exchanges. Brookfield Corporation is a public company listed on the New York (NYSE: BN) and Toronto (TSX: BN) stock exchanges.
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking Package: Salary from 49,830 - 78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Closing Date: 27th August 2026 Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
Aug 24, 2026
Full time
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking Package: Salary from 49,830 - 78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Closing Date: 27th August 2026 Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an IT Service Manager within CDIO, you will be working on services that are actively being modernised, including moving away from legacy systems towards more flexible, cloud-based solutions. There is real opportunity to be involved in improving live services while they are evolving, not just maintaining them. The environment is increasingly data-led and technology-driven, giving you exposure to modern tools, automation, and new ways of working. You'll gain experience in complex, high-volume services (like Corporation Tax) that have a direct impact on HMRC operations. CDIO offers the chance to develop service management skills in a large-scale, nationally critical environment. You'll be part of a culture that encourages continuous improvement, innovation, and learning as transformation progresses. Job description Working as part of the Business Tax team, you will operate within CDIO's Live Service function, supporting incident response, change delivery, and service improvement activities across complex, high-volume services. Person specification Strong analytical and problem-solving skills, especially under operational pressure. Confidence engaging with stakeholders, including clear written and verbal communication. A proactive, accountable mindset with a focus on service reliability and user impact. Ability to operate effectively in environments with legacy technology, complex dependencies and external suppliers. Essential Criteria Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Work with stakeholders to identify objectives and potential benefits. Identify process optimisation opportunities with stakeholders and guidance to contribute to the implementation of proposed solutions. Demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library). Produce relevant reports in a standard format and agreed timeframe. Work with important stakeholders to discuss any changes in the reporting processes. Understand how to work with stakeholders and contribute to improving these relationships. Understand the core technical concepts related to the role, and apply them with guidance. Desirable Criteria ITIL v4 certification (or willingness to work towards). Working Pattern Due to operational needs, these posts are full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We cannot guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Communicating and Influencing Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous skills and experiences and qualification details. Please provide details across your last 3 roles, 250-words per role. A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Sift In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your Personal Statement and your CV will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your Experience will be assessed and you will be asked Behaviour-based questions on Managing a Quality Service, Making Effective Decisions and Communicating to explore in detail what you are capable of. Interviews will take place virtually via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years' employment history . click apply for full job details
Aug 24, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. As an IT Service Manager within CDIO, you will be working on services that are actively being modernised, including moving away from legacy systems towards more flexible, cloud-based solutions. There is real opportunity to be involved in improving live services while they are evolving, not just maintaining them. The environment is increasingly data-led and technology-driven, giving you exposure to modern tools, automation, and new ways of working. You'll gain experience in complex, high-volume services (like Corporation Tax) that have a direct impact on HMRC operations. CDIO offers the chance to develop service management skills in a large-scale, nationally critical environment. You'll be part of a culture that encourages continuous improvement, innovation, and learning as transformation progresses. Job description Working as part of the Business Tax team, you will operate within CDIO's Live Service function, supporting incident response, change delivery, and service improvement activities across complex, high-volume services. Person specification Strong analytical and problem-solving skills, especially under operational pressure. Confidence engaging with stakeholders, including clear written and verbal communication. A proactive, accountable mindset with a focus on service reliability and user impact. Ability to operate effectively in environments with legacy technology, complex dependencies and external suppliers. Essential Criteria Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Work with stakeholders to identify objectives and potential benefits. Identify process optimisation opportunities with stakeholders and guidance to contribute to the implementation of proposed solutions. Demonstrate knowledge of the life cycle or capability elements of ITIL (Information Technology Infrastructure Library). Produce relevant reports in a standard format and agreed timeframe. Work with important stakeholders to discuss any changes in the reporting processes. Understand how to work with stakeholders and contribute to improving these relationships. Understand the core technical concepts related to the role, and apply them with guidance. Desirable Criteria ITIL v4 certification (or willingness to work towards). Working Pattern Due to operational needs, these posts are full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We cannot guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Making Effective Decisions Communicating and Influencing Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous skills and experiences and qualification details. Please provide details across your last 3 roles, 250-words per role. A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Sift In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your Personal Statement and your CV will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your Experience will be assessed and you will be asked Behaviour-based questions on Managing a Quality Service, Making Effective Decisions and Communicating to explore in detail what you are capable of. Interviews will take place virtually via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref & vacancy closing date insert date '. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years' employment history . click apply for full job details
Summary of Responsibilities:Maintain working knowledge of benefits practices and statutory requirements across selected EMEA countries, including pension, insured benefits, leave, wellness and locally mandated benefits, and apply this knowledge to regional plan management and project delivery.Partner with regional Benefits leads, HR, Payroll, Legal, Finance, Procurement and external consultants/brokers to ensure benefits are delivered accurately, compliantly and with a strong employee experience.Contribute to global and regional benefits projects related to leaves, pensions, wellness, employee wellbeing, benefit harmonization, vendor optimization, policy governance and process improvement.Monitor regulatory developments affecting statutory and supplemental benefits in the UK and selected EMEA countries; coordinate compliance actions, policy updates, audit responses and documentation with internal and external stakeholders.Prepare and track benefit budgets, renewal assumptions, invoice reviews, accrual inputs and cost-saving initiatives for assigned countries, and provide clear reporting to Benefits leadership.Manage UK benefits administration with particular focus on Defined Contribution (DC) pension plan operations, including enrolment support, contribution and payroll file review, provider liaison, employee query resolution, governance actions and periodic data quality checks.Support administration and governance activities for legacy Defined Benefit (DB) pension arrangements, working with trustees, administrators, actuaries and internal stakeholders on member queries, data requests, reporting, audit activity and compliance-related actions.Own day-to-day management of the UK flexible benefits portal, including annual enrolment readiness, benefit configuration, eligibility rules, HRIS and payroll interface testing, vendor issue resolution, employee communications and post-enrolment reconciliation.Lead or support UK benefit plan renewals, market benchmarking, vendor management and cost tracking for health, risk, pension, wellbeing, time-off and other employee benefit programs.Act as the escalation point for Benefits queries from HR Service Delivery, employees and vendors, providing practical guidance, resolving complex issues and identifying opportunities to improve knowledge content and processes.Create, maintain and improve benefits process documentation, employee-facing materials, policy summaries, portal content and internal operating procedures to support accurate and consistent administration.Lead completion of benefits surveys, benchmarking submissions, internal/external audits and compliance reviews as required, ensuring timely and accurate data submission.Provide guidance, coaching and knowledge sharing to junior/new team members and cross-functional partners on UK and EMEA benefits processes.Experience (Minimum Required):Minimum 6 years of benefits management experience, including hands-on UK benefits administration and vendor management experience.Practical experience with UK pension administration, including DC pension plans; exposure to DB pension administration, trustee/administrator interaction or legacy plan governance is strongly preferred.Experience managing or supporting a flexible benefits portal, including annual enrolment, eligibility configuration, payroll/HRIS interfaces, employee communications and vendor issue management.Working knowledge of UK benefits compliance and statutory benefit obligations; familiarity with benefits practices and regulatory requirements in additional EMEA countries is required.Experience supporting regional or global benefits projects across areas such as leaves, pensions, wellness, wellbeing, insured benefits, vendor consolidation, benefit harmonization or policy/process governance.Strong vendor, broker and consultant management skills, with the ability to manage renewals, escalations, service reviews, data requests and issue resolution across multiple countries.Excellent collaboration, communication, presentation and interpersonal skills, with the ability to partner effectively with HR, Payroll, Finance, Legal, Procurement, external vendors and regional/global Benefits teams.Advanced Excel proficiency and strong analytical capability, including comfort with benefit cost tracking, reconciliations, data validation and management reporting.Strong project management skills with the ability to manage multiple priorities, timelines and stakeholders in a matrixed global environment.Learn more about our EEO & Accommodations request here .
Aug 24, 2026
Full time
Summary of Responsibilities:Maintain working knowledge of benefits practices and statutory requirements across selected EMEA countries, including pension, insured benefits, leave, wellness and locally mandated benefits, and apply this knowledge to regional plan management and project delivery.Partner with regional Benefits leads, HR, Payroll, Legal, Finance, Procurement and external consultants/brokers to ensure benefits are delivered accurately, compliantly and with a strong employee experience.Contribute to global and regional benefits projects related to leaves, pensions, wellness, employee wellbeing, benefit harmonization, vendor optimization, policy governance and process improvement.Monitor regulatory developments affecting statutory and supplemental benefits in the UK and selected EMEA countries; coordinate compliance actions, policy updates, audit responses and documentation with internal and external stakeholders.Prepare and track benefit budgets, renewal assumptions, invoice reviews, accrual inputs and cost-saving initiatives for assigned countries, and provide clear reporting to Benefits leadership.Manage UK benefits administration with particular focus on Defined Contribution (DC) pension plan operations, including enrolment support, contribution and payroll file review, provider liaison, employee query resolution, governance actions and periodic data quality checks.Support administration and governance activities for legacy Defined Benefit (DB) pension arrangements, working with trustees, administrators, actuaries and internal stakeholders on member queries, data requests, reporting, audit activity and compliance-related actions.Own day-to-day management of the UK flexible benefits portal, including annual enrolment readiness, benefit configuration, eligibility rules, HRIS and payroll interface testing, vendor issue resolution, employee communications and post-enrolment reconciliation.Lead or support UK benefit plan renewals, market benchmarking, vendor management and cost tracking for health, risk, pension, wellbeing, time-off and other employee benefit programs.Act as the escalation point for Benefits queries from HR Service Delivery, employees and vendors, providing practical guidance, resolving complex issues and identifying opportunities to improve knowledge content and processes.Create, maintain and improve benefits process documentation, employee-facing materials, policy summaries, portal content and internal operating procedures to support accurate and consistent administration.Lead completion of benefits surveys, benchmarking submissions, internal/external audits and compliance reviews as required, ensuring timely and accurate data submission.Provide guidance, coaching and knowledge sharing to junior/new team members and cross-functional partners on UK and EMEA benefits processes.Experience (Minimum Required):Minimum 6 years of benefits management experience, including hands-on UK benefits administration and vendor management experience.Practical experience with UK pension administration, including DC pension plans; exposure to DB pension administration, trustee/administrator interaction or legacy plan governance is strongly preferred.Experience managing or supporting a flexible benefits portal, including annual enrolment, eligibility configuration, payroll/HRIS interfaces, employee communications and vendor issue management.Working knowledge of UK benefits compliance and statutory benefit obligations; familiarity with benefits practices and regulatory requirements in additional EMEA countries is required.Experience supporting regional or global benefits projects across areas such as leaves, pensions, wellness, wellbeing, insured benefits, vendor consolidation, benefit harmonization or policy/process governance.Strong vendor, broker and consultant management skills, with the ability to manage renewals, escalations, service reviews, data requests and issue resolution across multiple countries.Excellent collaboration, communication, presentation and interpersonal skills, with the ability to partner effectively with HR, Payroll, Finance, Legal, Procurement, external vendors and regional/global Benefits teams.Advanced Excel proficiency and strong analytical capability, including comfort with benefit cost tracking, reconciliations, data validation and management reporting.Strong project management skills with the ability to manage multiple priorities, timelines and stakeholders in a matrixed global environment.Learn more about our EEO & Accommodations request here .
Essential Roles & Responsibilities Please note this role requires strong Netskope experience, involving migrations/transformations/implementations at Engineering level. Diagnose and resolve complex incidents across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing platforms, ensuring compliance with financial services regulations Implement network configuration changes using approved templates and security baselines, maintaining audit trails Validate device configurations, firmware posture, and compliance with golden standards and sector-specific requirements Support onboarding of new sites/services using Zero-Touch Provisioning (ZTP) and Infrastructure-as-Code pipelines Manage routing policies, QoS, wireless performance tuning, and load balancer configuration updates Collaborate with vendor management teams on escalated transport or device issues, ensuring regulatory requirements are met Contribute to CMDB enrichment through topology validation and asset reconciliation Support automated impact assessments and change risk analysis, with a focus on operational resilience Participate in continuous service improvement (CSI) initiatives, such as monitoring optimisation and capacity analysis Provide technical guidance and mentoring to Level 2 engineers Financial Services & Regulatory Compliance Ensure all network operations adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC) Maintain documentation and audit trails for all changes, incidents, and compliance activities Support risk assessments, compliance reviews, and operational audits as required Integrate regulatory requirements and security controls into network designs and operations Governance & Reporting Maintain accurate incident, request, and change records in ServiceNow Produce and present operational reports, dashboards, and summaries for internal and customer stakeholders, highlighting compliance, risk management, and performance Support governance initiatives including process improvement, risk analysis, and post-implementation reviews Key Skills Advanced routing & switching (BGP/OSPF, ACLs, NAT) SDWAN technologies (e.g. Fortinet, Cisco) Wireless LAN operations and performance tuning Familiarity with F5 or equivalent load-balancing platforms Exposure to automation or scripting (Python, Terraform, Ansible) Strong troubleshooting and analytical skills Experience with network compliance, configuration management, and infrastructure documentation Familiarity with automation frameworks and CI/CD for network configuration (Python, Terraform, Ansible) Behavioural Competencies - Organisational & Behavioural Fit Essential: 4+ years' hands-on experience in network engineering, including advanced support and implementation for regulated/financial environments Strong understanding of network principles, design, operational environments, and compliance requirements Proven experience with complex incident resolution, change management, and performance optimisation Experience with data centre network technologies, cloud and security services (Azure, AWS, Load Balancing, DNS) Effective under pressure; strong written and verbal communication Familiarity with ITSM workflows, SDWAN/VPN concepts, and ServiceNow SASE management (Fortinet / Netskope) Fluent written and spoken English is essential. The role requires the ability to produce audit ready documentation and communicate confidently with senior and executive level stakeholders Highly Desirable: Experience in managed service or telecom environments, especially for financial services clients Hands-on provisioning/troubleshooting with Voice technologies (Avaya, Cisco Call Manager) Relevant certifications (CCNP, Fortinet NSE5/7, Meraki ECMS2, F5) Experience with SolarWinds, Infoblox, Zero-Touch Deployment, automation tools Critical Competencies - General Fit Personal Attributes: Technical leader and mentor, passionate about advanced troubleshooting and optimisation Strong compliance and risk awareness, with attention to regulatory detail Shift & Working Pattern: Standard business hours, with participation in an oncall rota as required Occasional weekend engineering coverage will be required, typically limited to a small number of planned weekends per year, to support business continuity, resilience testing, or disaster recovery activities
Aug 24, 2026
Full time
Essential Roles & Responsibilities Please note this role requires strong Netskope experience, involving migrations/transformations/implementations at Engineering level. Diagnose and resolve complex incidents across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing platforms, ensuring compliance with financial services regulations Implement network configuration changes using approved templates and security baselines, maintaining audit trails Validate device configurations, firmware posture, and compliance with golden standards and sector-specific requirements Support onboarding of new sites/services using Zero-Touch Provisioning (ZTP) and Infrastructure-as-Code pipelines Manage routing policies, QoS, wireless performance tuning, and load balancer configuration updates Collaborate with vendor management teams on escalated transport or device issues, ensuring regulatory requirements are met Contribute to CMDB enrichment through topology validation and asset reconciliation Support automated impact assessments and change risk analysis, with a focus on operational resilience Participate in continuous service improvement (CSI) initiatives, such as monitoring optimisation and capacity analysis Provide technical guidance and mentoring to Level 2 engineers Financial Services & Regulatory Compliance Ensure all network operations adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC) Maintain documentation and audit trails for all changes, incidents, and compliance activities Support risk assessments, compliance reviews, and operational audits as required Integrate regulatory requirements and security controls into network designs and operations Governance & Reporting Maintain accurate incident, request, and change records in ServiceNow Produce and present operational reports, dashboards, and summaries for internal and customer stakeholders, highlighting compliance, risk management, and performance Support governance initiatives including process improvement, risk analysis, and post-implementation reviews Key Skills Advanced routing & switching (BGP/OSPF, ACLs, NAT) SDWAN technologies (e.g. Fortinet, Cisco) Wireless LAN operations and performance tuning Familiarity with F5 or equivalent load-balancing platforms Exposure to automation or scripting (Python, Terraform, Ansible) Strong troubleshooting and analytical skills Experience with network compliance, configuration management, and infrastructure documentation Familiarity with automation frameworks and CI/CD for network configuration (Python, Terraform, Ansible) Behavioural Competencies - Organisational & Behavioural Fit Essential: 4+ years' hands-on experience in network engineering, including advanced support and implementation for regulated/financial environments Strong understanding of network principles, design, operational environments, and compliance requirements Proven experience with complex incident resolution, change management, and performance optimisation Experience with data centre network technologies, cloud and security services (Azure, AWS, Load Balancing, DNS) Effective under pressure; strong written and verbal communication Familiarity with ITSM workflows, SDWAN/VPN concepts, and ServiceNow SASE management (Fortinet / Netskope) Fluent written and spoken English is essential. The role requires the ability to produce audit ready documentation and communicate confidently with senior and executive level stakeholders Highly Desirable: Experience in managed service or telecom environments, especially for financial services clients Hands-on provisioning/troubleshooting with Voice technologies (Avaya, Cisco Call Manager) Relevant certifications (CCNP, Fortinet NSE5/7, Meraki ECMS2, F5) Experience with SolarWinds, Infoblox, Zero-Touch Deployment, automation tools Critical Competencies - General Fit Personal Attributes: Technical leader and mentor, passionate about advanced troubleshooting and optimisation Strong compliance and risk awareness, with attention to regulatory detail Shift & Working Pattern: Standard business hours, with participation in an oncall rota as required Occasional weekend engineering coverage will be required, typically limited to a small number of planned weekends per year, to support business continuity, resilience testing, or disaster recovery activities
About the Role We're hiring a Compensation Manager to build scalable, data-driven, and governance-aligned compensation frameworks that support Nscale's rapid global growth. Sitting within the People team as part of the Reward function, you'll work closely with the Compensation Director, Finance, FP&A, People Partners, Talent Acquisition and business leaders. You'll manage global benchmarking and annual reward cycles, evolve our job architecture, strengthen reward governance, and help improve compensation processes and reporting in Workday. This role is critical to enabling competitive, equitable, and sustainable pay decisions as Nscale expands. You'll combine strong analytical capability with practical business partnering to translate complex reward data into clear recommendations for stakeholders. What you'll be doing Compensation Strategy & Benchmarking Manage the annual global compensation benchmarking process, advising on partner selection and management alongside the Compensation Director. Conduct market-pricing analysis for new and existing roles across global locations. Support new country and location reviews with compensation analysis and market-data insights. Maintain and evolve Nscale's global job architecture in alignment with market frameworks. Provide data-driven recommendations that support competitive, equitable, and sustainable pay decisions. Annual Reward Cycle Management Manage the annual compensation and bonus review cycle, coordinating timelines, modelling, approvals, and communications. Partner with Finance and FP&A on budget modelling and compensation planning. Produce post-cycle reporting, analytics, and insights to inform business decisions. HRIS & Reward Governance Partner on compensation-related configuration and continuous improvement within Workday, ensuring accurate structures, workflows, and reporting. Maintain compensation governance documentation, controls, and audit readiness in support of SOX compliance requirements. Develop and maintain compensation reporting and dashboards to improve data quality and decision-making. Projects & Continuous Improvement Contribute to compensation initiatives including job architecture enhancements, pay-transparency readiness, geographic expansion, and process optimisation. Develop and maintain scalable reward policies, documentation, and operating procedures. Identify opportunities to automate manual processes and improve operational efficiency. Business Partnering Partner with People Partners and business leaders to advise on compensation, promotions, benchmarking, and pay decisions. Support manager education on Nscale's reward philosophy, compensation processes, and equity programmes. Translate complex reward data into clear, practical recommendations for stakeholders. Support sensitive compensation discussions and respond to reward-related queries across the business. About You Experience working in compensation within a high-growth technology or multinational environment. Strong expertise in job architecture and market benchmarking. Experience supporting annual compensation review cycles in a global environment. Strong working knowledge of global market-data providers such as Radford, Pave, Mercer, WTW, or Croner. Knowledge of Workday Compensation and reward governance processes. Strong financial and analytical acumen, with advanced Excel and modelling capability. Confidence operating as an individual contributor and influencing without direct authority. High attention to detail, a strong governance mindset, and excellent stakeholder-management skills. Comfort working through ambiguity and building scalable frameworks in a fast-evolving organisation. What we can offer you At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive compensation package (base + bonus + equity), with performance reviews every 12 months. Join one of the fastest-growing AI infrastructure companies - your chance to directly shape how global AI capacity is planned and deployed. Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy - always with our full support. Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. Compensation Range Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.
Aug 24, 2026
Full time
About the Role We're hiring a Compensation Manager to build scalable, data-driven, and governance-aligned compensation frameworks that support Nscale's rapid global growth. Sitting within the People team as part of the Reward function, you'll work closely with the Compensation Director, Finance, FP&A, People Partners, Talent Acquisition and business leaders. You'll manage global benchmarking and annual reward cycles, evolve our job architecture, strengthen reward governance, and help improve compensation processes and reporting in Workday. This role is critical to enabling competitive, equitable, and sustainable pay decisions as Nscale expands. You'll combine strong analytical capability with practical business partnering to translate complex reward data into clear recommendations for stakeholders. What you'll be doing Compensation Strategy & Benchmarking Manage the annual global compensation benchmarking process, advising on partner selection and management alongside the Compensation Director. Conduct market-pricing analysis for new and existing roles across global locations. Support new country and location reviews with compensation analysis and market-data insights. Maintain and evolve Nscale's global job architecture in alignment with market frameworks. Provide data-driven recommendations that support competitive, equitable, and sustainable pay decisions. Annual Reward Cycle Management Manage the annual compensation and bonus review cycle, coordinating timelines, modelling, approvals, and communications. Partner with Finance and FP&A on budget modelling and compensation planning. Produce post-cycle reporting, analytics, and insights to inform business decisions. HRIS & Reward Governance Partner on compensation-related configuration and continuous improvement within Workday, ensuring accurate structures, workflows, and reporting. Maintain compensation governance documentation, controls, and audit readiness in support of SOX compliance requirements. Develop and maintain compensation reporting and dashboards to improve data quality and decision-making. Projects & Continuous Improvement Contribute to compensation initiatives including job architecture enhancements, pay-transparency readiness, geographic expansion, and process optimisation. Develop and maintain scalable reward policies, documentation, and operating procedures. Identify opportunities to automate manual processes and improve operational efficiency. Business Partnering Partner with People Partners and business leaders to advise on compensation, promotions, benchmarking, and pay decisions. Support manager education on Nscale's reward philosophy, compensation processes, and equity programmes. Translate complex reward data into clear, practical recommendations for stakeholders. Support sensitive compensation discussions and respond to reward-related queries across the business. About You Experience working in compensation within a high-growth technology or multinational environment. Strong expertise in job architecture and market benchmarking. Experience supporting annual compensation review cycles in a global environment. Strong working knowledge of global market-data providers such as Radford, Pave, Mercer, WTW, or Croner. Knowledge of Workday Compensation and reward governance processes. Strong financial and analytical acumen, with advanced Excel and modelling capability. Confidence operating as an individual contributor and influencing without direct authority. High attention to detail, a strong governance mindset, and excellent stakeholder-management skills. Comfort working through ambiguity and building scalable frameworks in a fast-evolving organisation. What we can offer you At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. Highly competitive compensation package (base + bonus + equity), with performance reviews every 12 months. Join one of the fastest-growing AI infrastructure companies - your chance to directly shape how global AI capacity is planned and deployed. Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy - always with our full support. Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role. Compensation Range Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation. For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood MackenzieIntelligence ConnectedWoodMac.comWood Mackenzie Brand VideoWood Mackenzie ValuesInclusive - we succeed togetherTrusting - we choose to trust each otherCustomer committed - we put customers at the heart of our decisionsFuture Focused - we accelerate changeCurious - we turn knowledge into actionHR Digital Senior ManagerRole PurposeThe HR Digital Senior Manager is accountable for the leadership, optimisation, and ongoing evolution of the organisation's HR digital landscape, with a primary focus on Workday.Reporting to the Head of Reward and HR Digital, with a dotted line to the Head of Business Solutions (IT), this role acts as a critical bridge between HR, IT, and the wider business. The role owns the HR digital roadmap and operational integrity of Workday, ensuring HR systems deliver business value and excellent user experience, while being pragmatic, scalable, and cost-effective.Leading a small internal team of functional and technical specialists, the role emphasises strong vendor and AMS partner management, prioritisation, flexibility, and hands-on leadership.You will work collaboratively with IT colleagues to ensure the platform meets enterprise standards for security, integration, resilience and architectural alignment.Key ResponsibilitiesHR Digital LeadershipOwn the end-to-end HR systems strategy and roadmap, ensuring alignment with HR and enterprise digital strategies.Act as the Product Owner for Workday, driving continuous improvement and adoption across Core HCM, Reporting, Security, and relevant functional areas.Balance strategic development with operational stability, ensuring the platform supports both current and future business needs.Maintain a deep, end-to-end understanding of HR processes and employee journeys, ensuring Workday configuration supports simplicity, consistency and scalability.Lead and manage a small internal delivery team of functional and technical specialists, using an optimal blend of internal capability and third party partners.Service Delivery & Operational ExcellenceEnsure stable, secure, and compliant operation of HR systems, including data integrity, security roles, and privacy obligations.Oversee Workday releases and regression testing, coordinating internally and with AMS partners to minimise disruption.Use data, dashboards, and reporting to improve decision making and demonstrate system value to HR and the business.Own incident and problem management for Workday, ensuring timely resolution, clear escalation and continuous improvement.Stakeholder Partnership & GovernancePartner closely with HR leadership, Finance, IT, and business leaders to translate requirements into clear, prioritised system solutions.Serve as the primary interface between HR and IT, working in a matrix environment to ensure strong collaboration, clear governance, and effective delivery.Establish and maintain appropriate system governance, change control, and decision making forums suited to a lean operating model.Act as the principal HR Digital representative for Workday in governance forums, including Business Solutions and enterprise wide boards.Present priorities, trade-offs, scope and high level costings for Workday initiatives, supporting informed decision making by senior stakeholders.Vendor & Relationship ManagementOwn the relationship with Workday and third-party implementation and support partners.Ensure partners deliver against agreed outcomes, service levels and budgets, with clear accountability and performance management.Continuous Improvement & ChangeIdentify opportunities to simplify processes, automate activity, and improve user experience across the employee lifecycle.Support HR transformation initiatives, organisational change, and new people programmes through effective digital enablement.Champion adoption and understanding of Workday across HR and the wider organisation.About YouSignificant experience leading HR digital or HRIS functions within a Workday environment.Proven experience operating within a lean team model, relying on AMS and vendor partners for delivery.Strong understanding of HR processes and how systems enable effective people management.Demonstrated ability to balance strategic thinking with hands on delivery in a midsized, global organisation.Experience working in a matrix environment, partnering closely with IT and other functions.Strong stakeholder management, prioritisation, and influencing skills.Confident senior stakeholder operator, able to translate technical concepts into clear business and HR outcomes.Equal OpportunitiesWe are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability or protected veteran status. You can find out more about your rights under the law at
Aug 24, 2026
Full time
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood MackenzieIntelligence ConnectedWoodMac.comWood Mackenzie Brand VideoWood Mackenzie ValuesInclusive - we succeed togetherTrusting - we choose to trust each otherCustomer committed - we put customers at the heart of our decisionsFuture Focused - we accelerate changeCurious - we turn knowledge into actionHR Digital Senior ManagerRole PurposeThe HR Digital Senior Manager is accountable for the leadership, optimisation, and ongoing evolution of the organisation's HR digital landscape, with a primary focus on Workday.Reporting to the Head of Reward and HR Digital, with a dotted line to the Head of Business Solutions (IT), this role acts as a critical bridge between HR, IT, and the wider business. The role owns the HR digital roadmap and operational integrity of Workday, ensuring HR systems deliver business value and excellent user experience, while being pragmatic, scalable, and cost-effective.Leading a small internal team of functional and technical specialists, the role emphasises strong vendor and AMS partner management, prioritisation, flexibility, and hands-on leadership.You will work collaboratively with IT colleagues to ensure the platform meets enterprise standards for security, integration, resilience and architectural alignment.Key ResponsibilitiesHR Digital LeadershipOwn the end-to-end HR systems strategy and roadmap, ensuring alignment with HR and enterprise digital strategies.Act as the Product Owner for Workday, driving continuous improvement and adoption across Core HCM, Reporting, Security, and relevant functional areas.Balance strategic development with operational stability, ensuring the platform supports both current and future business needs.Maintain a deep, end-to-end understanding of HR processes and employee journeys, ensuring Workday configuration supports simplicity, consistency and scalability.Lead and manage a small internal delivery team of functional and technical specialists, using an optimal blend of internal capability and third party partners.Service Delivery & Operational ExcellenceEnsure stable, secure, and compliant operation of HR systems, including data integrity, security roles, and privacy obligations.Oversee Workday releases and regression testing, coordinating internally and with AMS partners to minimise disruption.Use data, dashboards, and reporting to improve decision making and demonstrate system value to HR and the business.Own incident and problem management for Workday, ensuring timely resolution, clear escalation and continuous improvement.Stakeholder Partnership & GovernancePartner closely with HR leadership, Finance, IT, and business leaders to translate requirements into clear, prioritised system solutions.Serve as the primary interface between HR and IT, working in a matrix environment to ensure strong collaboration, clear governance, and effective delivery.Establish and maintain appropriate system governance, change control, and decision making forums suited to a lean operating model.Act as the principal HR Digital representative for Workday in governance forums, including Business Solutions and enterprise wide boards.Present priorities, trade-offs, scope and high level costings for Workday initiatives, supporting informed decision making by senior stakeholders.Vendor & Relationship ManagementOwn the relationship with Workday and third-party implementation and support partners.Ensure partners deliver against agreed outcomes, service levels and budgets, with clear accountability and performance management.Continuous Improvement & ChangeIdentify opportunities to simplify processes, automate activity, and improve user experience across the employee lifecycle.Support HR transformation initiatives, organisational change, and new people programmes through effective digital enablement.Champion adoption and understanding of Workday across HR and the wider organisation.About YouSignificant experience leading HR digital or HRIS functions within a Workday environment.Proven experience operating within a lean team model, relying on AMS and vendor partners for delivery.Strong understanding of HR processes and how systems enable effective people management.Demonstrated ability to balance strategic thinking with hands on delivery in a midsized, global organisation.Experience working in a matrix environment, partnering closely with IT and other functions.Strong stakeholder management, prioritisation, and influencing skills.Confident senior stakeholder operator, able to translate technical concepts into clear business and HR outcomes.Equal OpportunitiesWe are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability or protected veteran status. You can find out more about your rights under the law at
We're looking for a Senior CRM Engagement Manager to join a growing technology business, leading customer-facing CRM projects and a team of delivery professionals. This is a strategic and hands-on role, focused on understanding customer challenges, developing CRM roadmaps and leading projects through to successful delivery with Implementation Consultants who will do the technical configuration. Key responsibilities: Lead complex, end-to-end CRM projects Engage with C-suite and senior customer stakeholders Identify CRM problems and develop practical solutions/roadmaps Manage and develop a team of Engagement Managers and specialists Oversee project scope, budgets, timelines, risks and delivery Drive CRM optimisation, data quality and process improvements About you: 7+ years' CRM project management/consulting experience Experience with Salesforce, Dynamics or similar CRM platforms Strong strategic, commercial and problem-solving skills Proven team leadership experience Confident working with senior stakeholders Agile, Waterfall or hybrid project experience Permanent position Reading based office, 3x days office-based, 2x days remote working per week Salary up to £90,000 + benefits We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Aug 24, 2026
Full time
We're looking for a Senior CRM Engagement Manager to join a growing technology business, leading customer-facing CRM projects and a team of delivery professionals. This is a strategic and hands-on role, focused on understanding customer challenges, developing CRM roadmaps and leading projects through to successful delivery with Implementation Consultants who will do the technical configuration. Key responsibilities: Lead complex, end-to-end CRM projects Engage with C-suite and senior customer stakeholders Identify CRM problems and develop practical solutions/roadmaps Manage and develop a team of Engagement Managers and specialists Oversee project scope, budgets, timelines, risks and delivery Drive CRM optimisation, data quality and process improvements About you: 7+ years' CRM project management/consulting experience Experience with Salesforce, Dynamics or similar CRM platforms Strong strategic, commercial and problem-solving skills Proven team leadership experience Confident working with senior stakeholders Agile, Waterfall or hybrid project experience Permanent position Reading based office, 3x days office-based, 2x days remote working per week Salary up to £90,000 + benefits We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
IT Hardware Workshop Staging Manager Looking for an experienced manager to be responsible for the assembly, staging and logistics of IT equipment for a company that manage IT and EPOS projects. You will be responsible for managing the Team Managers and Supervisors that run the assembly / refurbishment workshop and the configuration and deployment / logistics side of the operation. The role is also customer facing where you manage client and business relationships relating to your service. The duties are mostly around man-management, ensuring teams have adequate resources to meet their objectives, to be a point of escalation and guidance, look at process and continuous improvement, control budget and cost and ensure the quality of the service (including ISO27001), H&S, KPI's etc are all met. Salary £35000, full time PAYE job with pension and private health care.
Aug 24, 2026
Full time
IT Hardware Workshop Staging Manager Looking for an experienced manager to be responsible for the assembly, staging and logistics of IT equipment for a company that manage IT and EPOS projects. You will be responsible for managing the Team Managers and Supervisors that run the assembly / refurbishment workshop and the configuration and deployment / logistics side of the operation. The role is also customer facing where you manage client and business relationships relating to your service. The duties are mostly around man-management, ensuring teams have adequate resources to meet their objectives, to be a point of escalation and guidance, look at process and continuous improvement, control budget and cost and ensure the quality of the service (including ISO27001), H&S, KPI's etc are all met. Salary £35000, full time PAYE job with pension and private health care.
About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: Powered by TodayTix (PxT) is TodayTix Group's enterprise-level ticketing and e-commerce division, providing the technology and tools that help leading cultural organizations, attractions, and live events power their box office operations and drive online sales. We're looking for a proactive, adaptable Senior Manager, Client Operations & Implementation to join the PxT Partner Success team. This is a role for someone who thrives at the intersection of client-facing delivery and internal process-building - someone who can own complex implementations end-to-end while also helping define how we do this work as we scale. As a hands on leader reporting to the NYC based Sr. Director of Operations & Implementation, you'll translate signed contracts into successful go lives. But you'll also bring curiosity and a builder's mindset: experimenting with new tools (including AI), identifying patterns across implementations, and turning lessons learned into better playbooks. You won't always have a defined path - and that's part of what makes this exciting. We're looking for someone who's ready to grow into greater ownership and autonomy as they prove themselves in the role - this is a role with real room to expand, not a fixed job description. Please note: This is a full time position, and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. Some partners require shifted, 7 day support coverage; this role has a hand in setting and maintaining those schedules, including providing direct coverage where needed. On site presence for partner onboarding is a shared requirement across the team and should be expected as part of this role. What Success Looks Like: On Time, High Quality Implementations - delivered on schedule, meeting technical and business requirements with minimal post go live issues. Client Confidence & Adoption - clients are fully trained and able to independently manage ticketing, reporting, and daily operations at launch. Post Launch Reliability - clients receive consistent troubleshooting & technical support after go live, with 7 day coverage running smoothly for partners who require it. Risk & Issue Management - risks are identified early, communicated clearly, and mitigated before they impact timelines or trust. Cross Functional Execution - strong partnerships with Product, Engineering, Sales, and Support drive smooth implementations and handoffs. Team Leadership & Consistency - direct and indirect reports deliver consistent, high quality execution across all projects. What You'll Do: Own end to end implementation delivery - driving execution from kickoff through go live so timelines, scope, and quality standards are consistently met. Lead hands on technical configuration - partnering on configuration of client websites and microsites, implementing client specific features, and managing data migrations and system integrations. Train and support clients through launch and beyond - leading enablement so clients can confidently run PxT day to day, then staying engaged post launch to troubleshoot and cover features outside client self service. Scope complex projects and manage risk - breaking large initiatives into clear tasks and milestones while proactively surfacing and mitigating issues before they threaten timelines or trust. Identify patterns across implementations - turn them into better process, templates, and tooling - including experimenting with AI and automation - so this role leaves a real mark on how PxT scales delivery. Partner cross functionally - with Product, Engineering, Sales, and Support to resolve blockers and ensure clean handoffs at every stage. Set support coverage schedules, and manage and mentor direct and indirect reports - help design shifted 7 day coverage for partners who need it and provide clear prioritisation and feedback to grow the team. We're Looking for Someone With: 5+ years of experience in technical implementation, professional services, or solutions consulting within a SaaS or B2B technology environment. Demonstrated project management expertise - task definition, timeline ownership, and resource coordination across complex, concurrent projects. Proven experience managing the full lifecycle of software implementations, from contract signing through go live. Experience directly managing people - setting priorities, giving regular feedback, and supporting professional growth. Experience with ticketing, CRM, or e commerce systems Excellent client communication and training skills - able to manage expectations, translate complexity, and build trust. A proactive problem solver with strong risk identification instincts and high attention to detail. Comfort operating in ambiguity - able to figure out what "good" looks like without a defined playbook and bring others along. Curiosity about how AI and new tools can improve delivery operations - not required to be an expert, but genuinely interested. Experience in the arts, live events, or attractions industries is a bonus. TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. TTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking. For information on our UK Privacy policy, here.
Aug 24, 2026
Full time
About TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, Arthouse London, and Secret Cinema connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we're expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix Group We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there's no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you'll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: Powered by TodayTix (PxT) is TodayTix Group's enterprise-level ticketing and e-commerce division, providing the technology and tools that help leading cultural organizations, attractions, and live events power their box office operations and drive online sales. We're looking for a proactive, adaptable Senior Manager, Client Operations & Implementation to join the PxT Partner Success team. This is a role for someone who thrives at the intersection of client-facing delivery and internal process-building - someone who can own complex implementations end-to-end while also helping define how we do this work as we scale. As a hands on leader reporting to the NYC based Sr. Director of Operations & Implementation, you'll translate signed contracts into successful go lives. But you'll also bring curiosity and a builder's mindset: experimenting with new tools (including AI), identifying patterns across implementations, and turning lessons learned into better playbooks. You won't always have a defined path - and that's part of what makes this exciting. We're looking for someone who's ready to grow into greater ownership and autonomy as they prove themselves in the role - this is a role with real room to expand, not a fixed job description. Please note: This is a full time position, and qualified candidates must be based in the greater London area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. Some partners require shifted, 7 day support coverage; this role has a hand in setting and maintaining those schedules, including providing direct coverage where needed. On site presence for partner onboarding is a shared requirement across the team and should be expected as part of this role. What Success Looks Like: On Time, High Quality Implementations - delivered on schedule, meeting technical and business requirements with minimal post go live issues. Client Confidence & Adoption - clients are fully trained and able to independently manage ticketing, reporting, and daily operations at launch. Post Launch Reliability - clients receive consistent troubleshooting & technical support after go live, with 7 day coverage running smoothly for partners who require it. Risk & Issue Management - risks are identified early, communicated clearly, and mitigated before they impact timelines or trust. Cross Functional Execution - strong partnerships with Product, Engineering, Sales, and Support drive smooth implementations and handoffs. Team Leadership & Consistency - direct and indirect reports deliver consistent, high quality execution across all projects. What You'll Do: Own end to end implementation delivery - driving execution from kickoff through go live so timelines, scope, and quality standards are consistently met. Lead hands on technical configuration - partnering on configuration of client websites and microsites, implementing client specific features, and managing data migrations and system integrations. Train and support clients through launch and beyond - leading enablement so clients can confidently run PxT day to day, then staying engaged post launch to troubleshoot and cover features outside client self service. Scope complex projects and manage risk - breaking large initiatives into clear tasks and milestones while proactively surfacing and mitigating issues before they threaten timelines or trust. Identify patterns across implementations - turn them into better process, templates, and tooling - including experimenting with AI and automation - so this role leaves a real mark on how PxT scales delivery. Partner cross functionally - with Product, Engineering, Sales, and Support to resolve blockers and ensure clean handoffs at every stage. Set support coverage schedules, and manage and mentor direct and indirect reports - help design shifted 7 day coverage for partners who need it and provide clear prioritisation and feedback to grow the team. We're Looking for Someone With: 5+ years of experience in technical implementation, professional services, or solutions consulting within a SaaS or B2B technology environment. Demonstrated project management expertise - task definition, timeline ownership, and resource coordination across complex, concurrent projects. Proven experience managing the full lifecycle of software implementations, from contract signing through go live. Experience directly managing people - setting priorities, giving regular feedback, and supporting professional growth. Experience with ticketing, CRM, or e commerce systems Excellent client communication and training skills - able to manage expectations, translate complexity, and build trust. A proactive problem solver with strong risk identification instincts and high attention to detail. Comfort operating in ambiguity - able to figure out what "good" looks like without a defined playbook and bring others along. Curiosity about how AI and new tools can improve delivery operations - not required to be an expert, but genuinely interested. Experience in the arts, live events, or attractions industries is a bonus. TodayTix Group is proud to be an equal opportunity employer, committed to fostering a workplace that celebrates diversity and inclusion. We welcome candidates of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. We are also committed to providing reasonable accommodations for applicants and employees based on their religious practices, mental health, or physical needs. TTG is dedicated to conducting all aspects of our business ethically and with integrity, in full compliance with the UK Modern Slavery Act 2015. TTG maintains a zero tolerance approach to modern slavery, human trafficking, forced labour, and any form of exploitation. We extend these high standards to all employees, contractors, partners, and suppliers. Everyone working with or on behalf of TTG must ensure that our operations and supply chains remain free from any practices that could constitute modern slavery or human trafficking. For information on our UK Privacy policy, here.
Work Package Manager Luton 12-Month Contract Paying up to 80p/h (Inside IR35) Please note - due to the nature of the work, you'll be required to hold or be eligible to obtain a high level of UK security clearance Overview: As the Engineering Work Package Manager, you will be required to define and structure the project?s Work Breakdown Structure (WBS), plan and schedule engineering activities, and provide regular progress reports. You will also establish key performance indicators (KPIs) to measure efficiency and effectiveness, using these to monitor and improve engineering performance. Key Responsibilities Lead the engineering side of projects Providing teams with clear expectations of the engineering outcomes Ensuring teams operate consistently within the Policies & Procedures and foster the improvement goals defined by the Engineering Function Manage multi-discipline teams across sites Establishing and maintaining good lines of communication internally across the Engineering IPT, with the IPT lead, Project Manager and Functional Heads Monitor progress, risks, and technical performance Make sure designs meet customer needs and are fully documented Controlling project configuration and change management to ensure design reuse is maximised Required Experience Ability to plan and organise engineering work packages Good problem-solving skills Experience managing budgets and schedules Ability to communicate effectively with a wide range of stakeholders including manager, suppliers and customers Strong Leadership ability Solid understanding of the engineering lifecycle Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 24, 2026
Contractor
Work Package Manager Luton 12-Month Contract Paying up to 80p/h (Inside IR35) Please note - due to the nature of the work, you'll be required to hold or be eligible to obtain a high level of UK security clearance Overview: As the Engineering Work Package Manager, you will be required to define and structure the project?s Work Breakdown Structure (WBS), plan and schedule engineering activities, and provide regular progress reports. You will also establish key performance indicators (KPIs) to measure efficiency and effectiveness, using these to monitor and improve engineering performance. Key Responsibilities Lead the engineering side of projects Providing teams with clear expectations of the engineering outcomes Ensuring teams operate consistently within the Policies & Procedures and foster the improvement goals defined by the Engineering Function Manage multi-discipline teams across sites Establishing and maintaining good lines of communication internally across the Engineering IPT, with the IPT lead, Project Manager and Functional Heads Monitor progress, risks, and technical performance Make sure designs meet customer needs and are fully documented Controlling project configuration and change management to ensure design reuse is maximised Required Experience Ability to plan and organise engineering work packages Good problem-solving skills Experience managing budgets and schedules Ability to communicate effectively with a wide range of stakeholders including manager, suppliers and customers Strong Leadership ability Solid understanding of the engineering lifecycle Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
As our Global Reward & Payroll Manager, you will be key to delivering timely and accurate payroll, reward and benefit operations across our global business. You'll support over 250 employees across the US, Europe, and Asia, with a focus on strong controls, accurate data, clear reporting, and a great employee experience. You will be our IRIS Cascade guru and Superuser, leading the way on system configuration, design, workflows, data integrity, reporting, automation, process documentation and continuous improvement. This is not just a system administration responsibility, it is central to how we support our business strategy, improve decision-making, simplify processes and build a more scalable People function. Working closely with the Global Head of Reward, you'll manage global payroll and reward operations, while providing leadership, coaching and line management support to our People & Reward Administrator, ensuring work is prioritised effectively, development opportunities are provided and administrative activity is delivered to a high standard. We're looking for someone who is organised, proactive and detail-oriented, with the confidence to work independently while building strong relationships across the business. If you enjoy solving problems, improving processes and delivering a great employee experience, we'd love to hear from you. The Responsibilities: Global Payroll Management & Governance: Manage and oversee our payrolls across all relevant countries, ensuring employees are paid accurately, compliantly and on time Own the entire payroll cycle, including payroll inputs, data validation, provider instructions, payroll output reviews, approval coordination, funding requirements and post-payroll reporting Maintain a control framework for payroll, including checklists, approval evidence, audit trails, reconciliation routines and exception reporting Act as the contact for outsourced payroll providers, ensuring service quality, clear accountability and timely resolution of issues Partner with Finance to ensure payroll funding, journals, cost reporting and reconciliations are completed accurately and within agreed deadlines Manage payroll administration for starters, leavers, contractual changes, one-off payments, deductions, statutory payments and final payments Lead year-end and statutory payroll activity, including P11D data coordination, pension checks, audit support and country-specific provider requirements Recommend improvements to any risks, gaps, and weaknesses you identify Maintain awareness of payroll legislation, tax, social security and compliance requirements across jurisdictions, working with providers and advisers where needed Provide support for complex payroll queries, sensitive employee cases and urgent payroll matters HRIS ownership, Cascade Superuser leadership and process excellence: You'll be our Superuser and escalation point for IRIS Cascade, ensuring the system's data is accurate, processes are efficient and provide strong business decision making. Lead configuration and continuous improvement of Cascade Own data standards and governance, including regular data checks, clean-ups, issue analysis and resolutions Develop and maintain accurate reporting, dashboards and management information for People, Finance, Leaders and external reporting Translate business needs into solutions, identifying opportunities for automation, reduce rekeying, improve controls and simplify the employee experience Lead testing for all upgrades and process changes, ensuring these are properly documented and communicated Create and maintain clear process guides, and training materials for our People Team, and employees Partner with IT, Finance, People Partners and external providers to improve systems connectivity, data flows and reporting accuracy Use insight to support broader People strategy, workforce planning, reward analysis, compliance and employee experience improvements Reward, Benefits & Employee Experience: Manage the delivery of FitFlop benefits, including UK benefits through the Howden My Benefits platform and relevant international arrangements Oversee benefit enrolment and changes, monthly reconciliations, provider files and payroll inputs to ensure records remain accurate and current Support the Global Head of Reward with annual benefit renewals, provider reviews, new launches, market benchmarking and employee communications Manage pension administration processes, including UK compliance checks, contribution files and provider coordination Oversee US 401(k) contribution uploads and related checks, working with providers to maintain compliance and accuracy Support family leave pay schedules, payroll briefings and complex reward or benefit queries, ensuring employees receive clear and supportive guidance Lead benefit communications and education activity throughout the year, helping employees understand and use the support available to them Monitor benefit processes and employee feedback, identifying ways to improve service levels, reduce effort and strengthen engagement Contribute to reward projects, policy updates and process improvements that support a fair, consistent and engaging employee experience Leadership, Stakeholder Management and Continuous Improvement: Provide confident day-to-day leadership across payroll, reward, benefits and HRIS activity, acting as a trusted partner to the Global Head of Reward Train and manage our People & Reward Administrator, setting priorities, allocating work, and providing coaching for their development Ensure administrative activity across the department is completed accurately and delivered on time Review and check key administrative activities, providing guidance, feedback and support where required Set clear standards for administration, documentation, controls, service levels and employee support within the reward and payroll function Build strong working relationships with People, Finance, IT, managers, employees and external providers Manage competing priorities and deadlines across multiple countries, ensuring high-risk or time-critical work is planned and escalated appropriately Use insight from payroll, benefits and HRIS data to identify trends, risks, issues and improvement opportunities Lead process improvement activity, moving work away from manual, repetitive administration and towards scalable, controlled and technology-enabled ways of working Support audits, compliance reviews, provider reviews and internal governance requirements with accurate evidence and clear explanations Act professionally and with discretion when handling confidential employee, payroll and business information The Person: Significant payroll experience (qualified or working towards qualification) with the confidence to manage global or multi-country payroll operations through outsourced providers Strong knowledge of UK payroll compliance, with the ability to work effectively with advisers and providers on international payroll requirements Deep HRIS experience and genuine enthusiasm for systems, data, workflow, reporting and process improvement Advanced IRIS Cascade experience is highly desirable; equivalent HRIS Superuser knowledge gained through another system will also be considered where the candidate can adapt quickly to Cascade Experience managing benefits platforms, pension administration, provider files, reconciliation processes and employee benefit queries Strong Excel and data analysis skills, including reconciliations, lookups, pivot tables, data validation and exception reporting Able to move between detail and bigger-picture thinking, maintaining accuracy while improving how processes work Confident stakeholder manager with the ability to influence, challenge, explain and build trust across People, Finance, IT and external providers Clear communicator who can simply explain complex payroll, reward, benefits and system information Professional, trustworthy, highly organised, calm under pressure and able to manage multiple deadlines across countries and time zones Proactive, curious and improvement-focused, with the confidence to make recommendations and follow through Able to work independently, take ownership and make sound decisions while collaborating closely with the wider team Previous experience of managing or supporting junior team members is desirable but not essential Experience working with shared administrative resources or coordinating work across a People Team would be advantageous We recognise that not everyone will meet every requirement. If you're excited about this role and feel like you could add value, we'd love to hear from you. The Benefits: Product Allowance Hybrid and flexible working hours Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays Work from anywhere for 2 weeks WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group . click apply for full job details
Aug 24, 2026
Full time
As our Global Reward & Payroll Manager, you will be key to delivering timely and accurate payroll, reward and benefit operations across our global business. You'll support over 250 employees across the US, Europe, and Asia, with a focus on strong controls, accurate data, clear reporting, and a great employee experience. You will be our IRIS Cascade guru and Superuser, leading the way on system configuration, design, workflows, data integrity, reporting, automation, process documentation and continuous improvement. This is not just a system administration responsibility, it is central to how we support our business strategy, improve decision-making, simplify processes and build a more scalable People function. Working closely with the Global Head of Reward, you'll manage global payroll and reward operations, while providing leadership, coaching and line management support to our People & Reward Administrator, ensuring work is prioritised effectively, development opportunities are provided and administrative activity is delivered to a high standard. We're looking for someone who is organised, proactive and detail-oriented, with the confidence to work independently while building strong relationships across the business. If you enjoy solving problems, improving processes and delivering a great employee experience, we'd love to hear from you. The Responsibilities: Global Payroll Management & Governance: Manage and oversee our payrolls across all relevant countries, ensuring employees are paid accurately, compliantly and on time Own the entire payroll cycle, including payroll inputs, data validation, provider instructions, payroll output reviews, approval coordination, funding requirements and post-payroll reporting Maintain a control framework for payroll, including checklists, approval evidence, audit trails, reconciliation routines and exception reporting Act as the contact for outsourced payroll providers, ensuring service quality, clear accountability and timely resolution of issues Partner with Finance to ensure payroll funding, journals, cost reporting and reconciliations are completed accurately and within agreed deadlines Manage payroll administration for starters, leavers, contractual changes, one-off payments, deductions, statutory payments and final payments Lead year-end and statutory payroll activity, including P11D data coordination, pension checks, audit support and country-specific provider requirements Recommend improvements to any risks, gaps, and weaknesses you identify Maintain awareness of payroll legislation, tax, social security and compliance requirements across jurisdictions, working with providers and advisers where needed Provide support for complex payroll queries, sensitive employee cases and urgent payroll matters HRIS ownership, Cascade Superuser leadership and process excellence: You'll be our Superuser and escalation point for IRIS Cascade, ensuring the system's data is accurate, processes are efficient and provide strong business decision making. Lead configuration and continuous improvement of Cascade Own data standards and governance, including regular data checks, clean-ups, issue analysis and resolutions Develop and maintain accurate reporting, dashboards and management information for People, Finance, Leaders and external reporting Translate business needs into solutions, identifying opportunities for automation, reduce rekeying, improve controls and simplify the employee experience Lead testing for all upgrades and process changes, ensuring these are properly documented and communicated Create and maintain clear process guides, and training materials for our People Team, and employees Partner with IT, Finance, People Partners and external providers to improve systems connectivity, data flows and reporting accuracy Use insight to support broader People strategy, workforce planning, reward analysis, compliance and employee experience improvements Reward, Benefits & Employee Experience: Manage the delivery of FitFlop benefits, including UK benefits through the Howden My Benefits platform and relevant international arrangements Oversee benefit enrolment and changes, monthly reconciliations, provider files and payroll inputs to ensure records remain accurate and current Support the Global Head of Reward with annual benefit renewals, provider reviews, new launches, market benchmarking and employee communications Manage pension administration processes, including UK compliance checks, contribution files and provider coordination Oversee US 401(k) contribution uploads and related checks, working with providers to maintain compliance and accuracy Support family leave pay schedules, payroll briefings and complex reward or benefit queries, ensuring employees receive clear and supportive guidance Lead benefit communications and education activity throughout the year, helping employees understand and use the support available to them Monitor benefit processes and employee feedback, identifying ways to improve service levels, reduce effort and strengthen engagement Contribute to reward projects, policy updates and process improvements that support a fair, consistent and engaging employee experience Leadership, Stakeholder Management and Continuous Improvement: Provide confident day-to-day leadership across payroll, reward, benefits and HRIS activity, acting as a trusted partner to the Global Head of Reward Train and manage our People & Reward Administrator, setting priorities, allocating work, and providing coaching for their development Ensure administrative activity across the department is completed accurately and delivered on time Review and check key administrative activities, providing guidance, feedback and support where required Set clear standards for administration, documentation, controls, service levels and employee support within the reward and payroll function Build strong working relationships with People, Finance, IT, managers, employees and external providers Manage competing priorities and deadlines across multiple countries, ensuring high-risk or time-critical work is planned and escalated appropriately Use insight from payroll, benefits and HRIS data to identify trends, risks, issues and improvement opportunities Lead process improvement activity, moving work away from manual, repetitive administration and towards scalable, controlled and technology-enabled ways of working Support audits, compliance reviews, provider reviews and internal governance requirements with accurate evidence and clear explanations Act professionally and with discretion when handling confidential employee, payroll and business information The Person: Significant payroll experience (qualified or working towards qualification) with the confidence to manage global or multi-country payroll operations through outsourced providers Strong knowledge of UK payroll compliance, with the ability to work effectively with advisers and providers on international payroll requirements Deep HRIS experience and genuine enthusiasm for systems, data, workflow, reporting and process improvement Advanced IRIS Cascade experience is highly desirable; equivalent HRIS Superuser knowledge gained through another system will also be considered where the candidate can adapt quickly to Cascade Experience managing benefits platforms, pension administration, provider files, reconciliation processes and employee benefit queries Strong Excel and data analysis skills, including reconciliations, lookups, pivot tables, data validation and exception reporting Able to move between detail and bigger-picture thinking, maintaining accuracy while improving how processes work Confident stakeholder manager with the ability to influence, challenge, explain and build trust across People, Finance, IT and external providers Clear communicator who can simply explain complex payroll, reward, benefits and system information Professional, trustworthy, highly organised, calm under pressure and able to manage multiple deadlines across countries and time zones Proactive, curious and improvement-focused, with the confidence to make recommendations and follow through Able to work independently, take ownership and make sound decisions while collaborating closely with the wider team Previous experience of managing or supporting junior team members is desirable but not essential Experience working with shared administrative resources or coordinating work across a People Team would be advantageous We recognise that not everyone will meet every requirement. If you're excited about this role and feel like you could add value, we'd love to hear from you. The Benefits: Product Allowance Hybrid and flexible working hours Summer Fridays (6 days in July and August on Fridays) A day off for your Birthday 25 days holiday + Bank Holidays Work from anywhere for 2 weeks WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees) Wellbeing Program - Retail Trust, Sanctus Coaching and Calm App Career development allowance ( Personal allowance to use on career development) Private health care and or dental care (provided by AXA and DenPlan Socials organised by Wellbeing and Feel Good group . click apply for full job details
Job Title: Project Manager - Network & Security Day Rate: £450 per day - Outside IR35 / Limited Company Duration: 6 months initially Location: Central London, near Bank Station - Fully onsite Start Date: ASAP Overview We are assisting a client in their requirement for an experienced Project Manager to lead the delivery of a Cisco network and security transformation programme. As Project Manager, you will take ownership of the end-to-end delivery, coordinating technical resources, stakeholders, third parties and business teams to ensure the migration is delivered successfully with minimal disruption to production services. Key Responsibilities Own and manage the project from initiation through design, build, migration, testing, cutover and handover into BAU. Develop and maintain the overall project plan, milestones, dependencies, RAID log and delivery schedule. Coordinate the deployment of the new Cisco Secure Firewall infrastructure, including FMC HA and multiple firewall HA pairs. Manage the programme of legacy firewall configuration and policy migration, ensuring appropriate technical review, testing and sign-off. Coordinate the migration of Cisco Catalyst 3850 switch stacks to Catalyst 9300 infrastructure. Work closely with Network/Security Consultants, Architects and operational teams to ensure technical deliverables are completed to agreed timescales. Plan and coordinate production change windows, migrations and cutovers, including rollback planning and business communications. Manage dependencies between firewall, routing/BGP, switching and associated infrastructure changes. Ensure appropriate HLD/LLD, implementation plans, migration plans, test plans, rollback plans and operational handover documentation are produced and approved. Manage technical and business risks, issues, actions and dependencies through to resolution. Coordinate CAB/change-management submissions and approvals where required. Provide clear project reporting to technical and senior stakeholders, including progress, risks, milestones and financial/resource position. Manage third-party suppliers and vendors where required. Ensure successful transition into operational support following implementation. Required Experience Strong experience delivering enterprise network and/or network security infrastructure projects. Previous delivery experience involving firewall deployments, upgrades or migrations. Experience managing projects involving Cisco networking and security technologies would be highly desirable. Experience managing network switch refresh/migration programmes, ideally involving Cisco Catalyst infrastructure. Good understanding of enterprise networking concepts including routing, BGP, switching, high availability, firewalls and network security. Experience managing complex infrastructure migrations within live production environments. Strong understanding of change management, implementation planning, testing, cutover and rollback processes. Proven experience coordinating Network Engineers, Security Engineers, Consultants and Architects. Strong RAID, dependency and stakeholder-management capabilities. Experience managing third-party suppliers and multiple technical workstreams. Strong communication skills with the ability to translate technical delivery issues into clear business impact and project risk. Desirable Experience delivering projects involving Cisco Secure Firewall / Firepower / FTD / FMC. Exposure to Cisco Catalyst 3850 and 9300 environments. Experience delivering projects involving BGP/routing changes alongside firewall migrations. Cisco infrastructure transformation or data centre/network refresh experience. Relevant project management certification such as PRINCE2, PMP, AgilePM or equivalent.
Aug 24, 2026
Full time
Job Title: Project Manager - Network & Security Day Rate: £450 per day - Outside IR35 / Limited Company Duration: 6 months initially Location: Central London, near Bank Station - Fully onsite Start Date: ASAP Overview We are assisting a client in their requirement for an experienced Project Manager to lead the delivery of a Cisco network and security transformation programme. As Project Manager, you will take ownership of the end-to-end delivery, coordinating technical resources, stakeholders, third parties and business teams to ensure the migration is delivered successfully with minimal disruption to production services. Key Responsibilities Own and manage the project from initiation through design, build, migration, testing, cutover and handover into BAU. Develop and maintain the overall project plan, milestones, dependencies, RAID log and delivery schedule. Coordinate the deployment of the new Cisco Secure Firewall infrastructure, including FMC HA and multiple firewall HA pairs. Manage the programme of legacy firewall configuration and policy migration, ensuring appropriate technical review, testing and sign-off. Coordinate the migration of Cisco Catalyst 3850 switch stacks to Catalyst 9300 infrastructure. Work closely with Network/Security Consultants, Architects and operational teams to ensure technical deliverables are completed to agreed timescales. Plan and coordinate production change windows, migrations and cutovers, including rollback planning and business communications. Manage dependencies between firewall, routing/BGP, switching and associated infrastructure changes. Ensure appropriate HLD/LLD, implementation plans, migration plans, test plans, rollback plans and operational handover documentation are produced and approved. Manage technical and business risks, issues, actions and dependencies through to resolution. Coordinate CAB/change-management submissions and approvals where required. Provide clear project reporting to technical and senior stakeholders, including progress, risks, milestones and financial/resource position. Manage third-party suppliers and vendors where required. Ensure successful transition into operational support following implementation. Required Experience Strong experience delivering enterprise network and/or network security infrastructure projects. Previous delivery experience involving firewall deployments, upgrades or migrations. Experience managing projects involving Cisco networking and security technologies would be highly desirable. Experience managing network switch refresh/migration programmes, ideally involving Cisco Catalyst infrastructure. Good understanding of enterprise networking concepts including routing, BGP, switching, high availability, firewalls and network security. Experience managing complex infrastructure migrations within live production environments. Strong understanding of change management, implementation planning, testing, cutover and rollback processes. Proven experience coordinating Network Engineers, Security Engineers, Consultants and Architects. Strong RAID, dependency and stakeholder-management capabilities. Experience managing third-party suppliers and multiple technical workstreams. Strong communication skills with the ability to translate technical delivery issues into clear business impact and project risk. Desirable Experience delivering projects involving Cisco Secure Firewall / Firepower / FTD / FMC. Exposure to Cisco Catalyst 3850 and 9300 environments. Experience delivering projects involving BGP/routing changes alongside firewall migrations. Cisco infrastructure transformation or data centre/network refresh experience. Relevant project management certification such as PRINCE2, PMP, AgilePM or equivalent.
FitFlop is seeking a Global Reward & Payroll Manager to deliver payroll, reward and benefit operations across our global business. You will oversee payroll across multiple countries, own the cycle end-to-end and ensure data accuracy, controls and timely reporting, supporting a diverse employee base. You'll be the IRIS Cascade Superuser, lead configuration and continuous improvement, and mentor the People & Reward Administrator while partnering with Finance and IT to optimise systems, processes
Aug 24, 2026
Full time
FitFlop is seeking a Global Reward & Payroll Manager to deliver payroll, reward and benefit operations across our global business. You will oversee payroll across multiple countries, own the cycle end-to-end and ensure data accuracy, controls and timely reporting, supporting a diverse employee base. You'll be the IRIS Cascade Superuser, lead configuration and continuous improvement, and mentor the People & Reward Administrator while partnering with Finance and IT to optimise systems, processes