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Salary of up to £40k (depending on experience) Sonrai is a Belfast-based AI data discovery company on a mission to help save patient lives through AI technology. We enable Biotech and Pharma companies to reduce the cost, time, and risk from early discovery to clinical trials, accelerate drug, biomarker, and diagnostics, maintain a secure and compliant Trusted Research Environment, and effectively and safely manage data. Our bioinformatic cloud product is sold on a licence fee basis, along with accompanying data science and software engineering professional services. Our clients and partners already include some of the biggest names around, and we're now looking to appoint a Customer Success Manager to help deliver our strategy. It's a great time to be joining Sonrai; over the past two years, we have: Successfully grown our customer base across a range of biotech and pharma organisations globally Grown our team to 35+ and won multiple awards Opportunity & Responsibilities The Customer Success Manager will work closely with the Director of Customer Success and the wider Sonrai team to enable success of clients and partners, and promote client growth and retention. Specific Responsibilities include: Ensure clients within your portfolio have the right tools and support to succeed. Establish strong professional relationships with each client and develop a solid understanding of their current needs and anticipate future needs. Be the primary point of contact for your clients and manage all aspects of service delivery within your portfolio. Develop and maintain sufficient knowledge of Sonrai products to carry out the role effectively. Work closely with technical teams to ensure client needs are met. Plan and lead internal and external meetings. Identify appropriate opportunities for account growth. Support client retention by planning ahead for client contract renewal. Report regularly to the Director of Customer Success on client account progress and issues. Generate Key Performance Metrics in line with business objectives. Maintain compliance with Sonrai's quality management system. UK and international travel may be required as necessary to meet with clients. Frequency of travel is dictated by business need, estimated at 1-3 short visits per year. You will have: A Life sciences, bioinformatics or software-related bachelors degree (2.1 or higher) or equivalent (relevant post graduate qualification desirable) 2+ years relevant professional experience in a customer facing role (such as at a CRO, or PAAS or SAAS company) A good understanding of the role of biomarkers and data analytics in precision medicine. Excellent project management skills including ability to plan and prioritise tasks whilst maintaining a high level of accuracy in all work carried out. Experience successfully managing projects in a professional environment. Demonstrate confident, effective and professional communication skills (written, oral and presentational). Evidence of ability to manage time and workload effectively while in a remote working environment. Ability to deal skillfully and promptly with new situations in order to identify feasible and practical solutions. Ability to work across a range of functional and organisational boundaries. Demonstrated ability to work successfully both independently and within a collaborative team including fostering trusting working relationships with internal teams and clients. Proficiency in use of project management tools. Right to work in the UK or Ireland for a minimum of 2 years from the date of any job offer from Sonrai Proficient to a relevant level of Business English Competitive salary and commission structure Employer pension contribution Enhanced Maternity Leave and Paternity Leave Opportunity to work from home 25 days annual leave plus 10 public/bank holidays Training budget / strong focus on staff development

About Searchable We're building the future of AI search visibility. As ChatGPT, Claude, and Perplexity reshape how people find information, we help brands understand and optimize their presence in this new landscape. Backed by top angels and VCs, we're creating the essential platform for the AI search era. Our core values: 1. Customer First Every decision starts with the user in mind. Whether it's product features, support, or strategy, if it doesn't make their lives better, it's not worth doing. 2. Progress, Not Perfection Done is better than perfect. Real growth comes from iterating, testing, and improving fast. Perfection slows us down, and customers don't benefit from things that never ship. 3. Radical Ownership Act like an owner. Because you are one. If something's broken, we fix it. If there's an opportunity, we chase it. We don't wait for someone else to step up, we lead from wherever we are. 4. Feedback Is a Gift Direct. Constructive. Always with care. Feedback - when given with intention and received with openness - is how we sharpen our thinking, improve our work, and build trust. 5. Leave the Ego at the Door No drama. No politics. No heroes. We're here to win as a team. That means listening more than talking, crediting others, and being willing to change our minds. What You'll Do Design and maintain our ARR and unit economics models to help the company act quickly and confidently Build the finance function for an AI-native company-automated, real-time, and deeply integrated into the product stack Create and maintain automated pipelines that ingest and transform billing (Stripe), product usage, and CRM data into live dashboards and agent-ready data layers Partner with Engineering and Ops to create agentic workflows that flag anomalies, generate reports, and support autonomous decisioning Architect a "financial control center" for leadership: simple interfaces over complex truths, updated continuously, not quarterly Own metric definitions and ensure source-of-truth clarity across PLG, sales, upsell, churn, and more Move fast in the short-term while designing systems to scale with us over the next decade You Might Be a Fit If You've worked 3-6 years in finance, analytics, or data. Especially in product-led or SaaS companies You've built detailed ARR/retention models, and can balance financial discipline with startup pace You're fluent in SQL, comfortable with raw data, and excited about building tools, not just decks You understand how to connect systems (e.g. Stripe, Light, Attio, Segment, DBT) and see finance as an engineering problem You're excited about AI-powered tooling, agent-based decision-making, and automation-first operations You write clearly, think in systems, and bring a strong sense of ownership You want to build the future of financial ops-faster, smarter, more automated

Come join us, and shape the future of the insurance industry! SCOR Digital Solutions is a global insurance consultancy helping insurers worldwide to grow sustainably. A critical part of the SCOR Group, we are specialised in developing industry-leading digital solutions for every part of the consumer journey, from underwriting, to engagement, to claims. By combining SCOR's comprehensive data and analytical expertise with the award winning capabilities of our in house product and technical teams, our solutions are helping insurers to transform the experience of their consumers worldwide. As Customer Success Manager, you will play an essential role in managing integration related support cases, ensuring smooth onboarding, and maintaining high customer satisfaction. The ideal candidate will have a deep understanding of SaaS platforms, technical integrations, and customer centric project delivery and is able to connect people and technology. This job has a broad remit encompassing - but not limited to - the work areas below: Define the goals, scope, budget, and resources of a project with all stakeholders. Own and manage the lifecycle of integration related support cases, ensuring timely resolution and high customer satisfaction. Serve as the primary liaison between clients and internal teams (engineering, product, configuration, support) to resolve technical and integration challenges. Understand each client's architecture and business processes to guide integration best practices and identify potential friction points. Collaborate with implementation teams to ensure smooth onboarding and handover of integration cases. Monitor and report on integration health, usage patterns, and case trends to proactively address issues. Maintain detailed documentation of integration scenarios, resolutions, and lessons learned to support continuous improvement. Contribute to the development of integration playbooks, knowledge base articles, and self service tools. Support change management efforts when clients update their systems or workflows that impact the SaaS integration. Lead and manage digital projects from inception to completion, ensuring alignment with strategic goals. Oversee the implementation and lifecycle of SaaS software solutions, ensuring seamless integration and user adoption. Establish and optimise project management processes and workflows to enhance efficiency and scalability. Collaborate with cross functional technical teams to ensure technological feasibility and innovation in project delivery. Facilitate communication between project participants and translate complex requirements for non technical stakeholders. Provide regular progress reports and maintain proactive communication with clients. Collaborate with project managers to improve processes and make sure to optimise for client delivery. Core competencies The successful candidate for this job will be enthusiastic about the responsibilities above, and will have a skillset which complements the job well, including: Strong understanding of software integration, APIs, and cloud based platforms. Ability to analyse technical issues and coordinate cross functional teams to resolve them. Familiarity with change management practices in a SaaS environment. Strong drafting skills for functional documentation and client communication. Ability to set up and refine operational processes in dynamic environments. Understanding of modern technology stacks and software development practices. Excellent communication skills in English and French, Spanish is a nice to have. Required skills & experience Proven experience in SaaS project management and customer success. Experience with agile methodologies and structured project management (e.g., V Model). Experience with documenting processes and creating support materials. Proficiency in tools such as Jira, Confluence, SharePoint, and Power BI. What we offer Be part of an international culture with tech specialists. Medical allowance and pension plans. Remuneration policy. Green policy. Evolve in a stimulating and challenging environment. Share and learn with a passionate international community. Evolve in a start up mentality. The company working language is English. All employees should speak, read and write English to a sufficient level in order to communicate and operate effectively in the organisation. The recruitment process You can expect the following stages: 1 2 Interview with the hiring team & manager (online or in person) 3 Written test or case study Apply now If you feel you have something unique to bring, make your case by getting in touch. We'd love to hear from you. Firstname Surname E Mail Country Attaching CV (Please make sure you send us an attachment no more than 2 mb, in .pdf or .doc format) Link to LinkedIn Link to another social media We protect your personal data in accordance with GDPR. You have the right to view, change, delete, or contest any of your personal data processed by us. Check your rights in SCOR Digital Solutions privacy policy for more information. By submitting this application, you agree to our policy for handling candidate data

A UK-based engineering services company is seeking an experienced M&E Contracts Manager to lead project management for diverse industrial clients. The ideal candidate will have a strong background in M&E engineering, along with proven contract and technical sales experience. Responsibilities include managing client relationships, preparing proposals, overseeing project delivery, and ensuring financial targets are met. The role offers competitive pay, overtime, and opportunities for professional growth.

Hello, we're ScreenCloud! Founded in 2015 and with 10,000+ customers around the globe, ScreenCloud is a cloud-based SaaS company, employing over 100 people in our Bangkok, Belfast, LA, Charlotte and London hubs. At ScreenCloud, we're hard at work helping businesses to make stronger connections at scale, and with those who are most important to them; their employees & their customers. By using the screens on their walls & the content in their systems, we enable the sales, productivity & engagement that keep our customers' businesses thriving. We're very proud of our product and we're also incredibly proud of our people. It's our 'ScreenClouders' and the culture they nurture that will take us where other companies just can't go. So if you're someone looking to join a team of talented individuals, apply below! The Role We are looking for a confident, organized, and tech-savvy Enterprise Customer Success Manager to join our team and lead strategic relationships across our highest-value, Enterprise-tier accounts. You'll play a critical role in ensuring our customers achieve long-term success with ScreenCloud by driving value, increasing adoption, and leading renewal and expansion strategies. This is a highly cross-functional and commercially-aware role that blends strategic account management with a strong focus on customer outcomes. You'll serve as a trusted advisor to your customers while partnering internally to improve product, process, and the overall customer experience. Responsibilities Own the retention, renewal, and churn/contraction targets for a high-value Enterprise-tier book of business Act as a strategic advisor to assigned customers, driving product adoption, value realisation, and long-term partnership Proactively identify and mitigate risks while surfacing expansion opportunities aligned to customer goals Lead renewal conversations end-to-end, partnering with Account Managers or Commercial counterparts as needed Collaborate cross-functionally with Sales, Product, Marketing, Solutions Engineering, and Support to champion customer needs Represent the customer voice in internal discussions, helping shape roadmap priorities and service improvements Travel as needed to support onboarding milestones, onsite strategy sessions, and executive business reviews Mentor junior CSMs by sharing best practices, providing guidance, and helping up-level team performance Contribute to internal initiatives that improve CS processes, tools, and team collaboration Maintain high-quality documentation and account planning to ensure visibility and continuity across the organisation Requirements Proven experience as an Enterprise Customer Success Manager, Account Manager, or in another strategic customer-facing role, preferably within a SaaS environment Excellent listening, negotiation, and presentation skills, with the ability to influence at all levels - including executive and C-level stakeholders Strong verbal and written communication skills, capable of tailoring messaging to both technical and non-technical audiences Demonstrated success in managing customer lifecycles - from onboarding and adoption to renewal and expansion Comfortable analysing and working with large data sets to inform decisions and communicate customer health, value, and risk Strong commercial acumen and a proven ability to drive retention and expansion outcomes Experience with CRM and Customer Success platforms (e.g., Salesforce, Vitally, Gainsight, ChurnZero, etc.) Highly organised with excellent attention to detail, able to manage multiple priorities across a dynamic book of business A collaborative mindset with experience working cross-functionally with Sales, Product, Support, and Marketing Self-starter with a proactive, solutions-oriented approach and a passion for customer success and continuous improvement Interview Process and Experience Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At ScreenCloud, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! If you require any reasonable adjustments, please let our friendly recruitment team know. Key Info Typical Process: Intro to ScreenCloud - Meet the Hiring Manager - Challenge - Final Hybrid Friendly Working: 2-3 days in Office Flexi-Hours: We don't follow the strict 9-5 here, we trust you to execute your role to the highest standard whilst being able to make time for the things you love! Benefits Take the Time You Need - Unlimited paid time off to rest, recharge, or explore. Hybrid-First Flexibility - A blend of in-office collaboration and remote freedom Work From Anywhere - Up to one month a year to work remotely from any location in the world Home Office Boost - Stipend to set up your ideal remote workspace. Flexible Hours - Work when you're most productive with our flex-time approach Future You, Funded - Pensions provided by The People's Pension Family First - Generous, enhanced parental leave for all parents Grow With Us - Personal development budget to fuel your learning and career growth Comprehensive Health Cash Plan - Claim money back on essential health care, for both you and your children Keep Moving - cycle to work schemes, gym and retaildiscounts

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp. About the Team Chemical Market Analytics by OPIS, a Dow Jones company, enables stakeholders in the global chemical industry to improve operational efficiency with deep insights, future outlooks, price discovery and consultation from a celebrated team of subject matter experts. We offer short and long term market coverage for more than 200 core building block chemicals with a full suite of advisory services and top tier events held around the globe. The worldwide chemical industry looks to Chemical Market Analytics to guide decisions and help manage risk across the entire value chain. About the Role The Senior Research Analyst I will be part of a regional or global team that is responsible for market research and analysis of the global chemical industry. The position will manage updates of chemical product market data and maintain advanced analytics and models as well as contribute to related publications and consulting projects. The Senior Research Analyst I will work closely with regional and global product experts. The role is expected to expand with the continuing development of our applications and the creation of new commercial products, such as streamlining work processes and enhancements to our client user interface. Specific responsibilities include management of MS Excel models, databases, and related files and applications. It also involves occasional research and gathering of input data, ranging from prices and production costs, freight and tariffs, plant capacities and historical production pertaining to the chemical and related industries. The position will also support updates and enhancements of client deliverables and assist in the development of new commercial products. The position requires expertise in advanced analytics, database management, research, and analysis. A strong background in engineering or natural sciences, preferably chemical engineering or chemistry, is preferred. You Will Coordinate data and content updates with regional and global team members Conduct research in support of forecast updates Contribute to the timely delivery of commercial products to clients Support related publications and consulting projects Support development of model functionality in cooperation with developers Assist with the development of new commercial products and enhancements of existing commercial products You Have 3 5 years of petrochemical industry experience, including market intelligence and/or strategic planning Chemical engineering or chemistry degree preferred; post graduate academic work in a technical field will be considered in lieu of experience Excellent analytical and organizational skills; ability to identify and articulate core/essential issues within complex problems and deliver insights and solutions Excellent oral and written communication skills Strong MS Office suite management skills; Power BI experience a plus Advanced knowledge of Excel including VBA scripting; python knowledge a plus Fluency in English, written and spoken at a business level Our Benefits All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at . Please put "Reasonable Accommodation" in the subject line.

An aerospace leader is seeking a Test & Evaluation Engineer in Lossiemouth, UK. The role involves conducting test and evaluation activities on aircraft, contributing to test plans, and ensuring compliance with safety processes. Candidates should have a Bachelor's degree in Engineering, obtain UK security clearance, and pass an FAA medical. Preferred experience includes knowledge of Boeing products and flight test experience. This position offers relocation based on candidate eligibility.

Job Title: Lead AI Engineer (Digital Health) Openings: 3 roles Location: United Kingdom (Hybrid working) Salary: £90,000£130,000 + benefits Employment Type: Permanent Working Pattern: Hybrid, with flexibility based on client engagement Your Opportunity Why limit your impact to a single product when you could help shape the future of an entire industry? 167 Solutions are recruiting on behalf a large health click apply for full job details

About Sequence Backed by a16z and Salesforce Ventures, Sequence is reinventing the accounts receivable category, building a flexible toolkit to help B2B finance teams to scale their revenue collection infrastructure. The team behind Sequence has decades of experience building and operating category-defining marketplace, machine learning, fintech, and enterprise software companies. We are no ordinary start-up; the maturity of our leadership and technology means we are operating at a lightning fast pace. This is a fantastic opportunity to be a part of the next wave of innovation for the CFO office, doing your best work with talented, ambitious and creative teammates. Sequence is the ultimate billing and revenue stack for B2B companies. We help our customers design and iterate on their pricing and revenue flows, so they can stay completely focused on their mission without worrying about billing. At the end of your career, we want you to look back at your time with Sequence and say it was the best job you ever had. The role We're looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You'll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function. What you'll do Manage the customer implementation lifecycle from signature to go-live Translate complex customer pricing models into the Sequence data model Work closely with our GTM team on upsell and renewal opportunities Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday Build the playbook and scale our onboarding and product specialist team right next to our C-level team Who you'll be 2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity Strong communications skills and attention to detail Comfortable communicating and building relationships with technical and non-technical stakeholders This is a great fit if you Enjoy being hands-on with customers and detailed product implementations Want to work as part of a small, fast-moving team Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation function and with that, comes the need to navigate difficult but highly impactful business decisions Want to work on something new. The biggest product and company decisions still lie ahead of us Enjoy the uncertainty and unpredictability that comes with an early stage company Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions Eager to step beyond your role at times to provide critical customer feedback to Product & Engineering This won't be the right role if you You require established, longstanding templates and structure to be provided for you. We are at scrappy stage where everyone is hands on with testing and iterating on best practices for our customer onboarding journey. You prefer a slower pace. We're tackling real problems for our customers today, so we need to move quickly. Want all of the benefits that come with an larger, established tech company You are uncomfortable with being pulled across multiple, fast-paced customer projects at once, often with detailed requirements and varying degrees of complexity The Interview Process We're moving very fast and are ready to act quickly to introduce top talent to our team. Our interview process has been optimised to provide a quick decision-making process, so you can quickly get up and running with our team if there is a mutual fit. 15-minute screening call with Hiring Manager (Enda, COO) 45-minute product assessment with Hiring Manager (Enda, COO) and Founding Solutions Engineer (Killian) 30-minute role/cultural fit call with Founder (Riya, CEO) 30-minute role/cultural fit with our Head of Product (Merlin)

London, United Kingdom Customer Experience Strength in Trust OneTrust's mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high to medium touch role. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts. Your main goal will be to ensure our key customers are happy and satisfied with the products they have purchased. Our Senior CSMs are hyper focused on delivering revenue retention and growth through alignment, adoption, and world class customer engagement. You will be responsible for managing the customer relationship, ensuring they are getting full value out the platform, partnering with our Sales, Product, Engineering, and Consulting teams to provide the highest level of support, and working to ensure adoption and growth within your accounts. As the customers you support grow with OneTrust, the scope of work will expand as well as you will be responsible for supporting all live products. You will be on the forefront of evangelizing Trust in the workplace. This role is hybrid. This is not a 100% remote role. Your Mission Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle Act as the primary contact and sherpa to help your customers navigate OneTrust Collaborate cross departmentally to provide product expertise Accelerate customer solutions through knowledge of their business and best practice guidance Deliver proactive communication and manage mission critical escalations Align customer's roadmap with our product roadmap Advocate for your customer by sharing their key business requirements internally with our Product and Engineering teams and managing their product feature requests. Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to derive maximum business value Deliver business reviews to communicate strategically with your customers and their executive teams to ensure we are delivering on their business objectives Utilize Adoption metrics to share best practice, nurture value added activities, proactively identify risk and identify growth opportunities. Manage an account portfolio to a Net ARR outcome: balance retention and growth in a way that aligns with OneTrust's revenue strategy Utilize adoption stats to gauge customer engagement, identifying opportunities for further training and adoption, or possible expansion opportunities. Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value from their investment in OneTrust and fully leverage their subscription. You Are An excellent communicator, you understand how messaging resonates with different stakeholders and how to tailor your style to meet the audience Motivated to drive outcomes for your customers, you see Customer success as your own Comfortable holding other stakeholders accountable and unafraid to get loud when needed Lover of technology and someone who wants to learn how your customers use our products Empathetic to your customers, able to drill down into their pain points and find solutions that meet their needs Steady in the face of business critical issues and capable of handling customer escalations Thrive in a fast paced start up environment, and skilled at prioritizing incoming requests Strategic thinker, at your happiest when problem solving, and comfortable making decisions Independent, but also a team player Willing to travel, job requires (Estimated %) Your Experience Includes BA/BS in a relevant subject is required 6+ years in a client facing role within a CSM role is mandatory. Effective customer facing communication skills. Proven success in and genuine enthusiasm for working directly with customer Track record of successful engagement across corporate functions (Professional Services, Engineering, Sales, and Product Management) Management of Enterprise, Strategic customers Excellent verbal and written communication skills, including the ability to chair meetings or host webinars Ability to build relationships with key customer stakeholders at all levels, including C suite level Strong entrepreneurial skills to excel in a complex and rapidly evolving environment Experience implementing SaaS solutions with an enthusiasm for technology and demonstrated technical aptitude. Experience using SFDC, Gainsight and other CS Technology applications An ambitious person who takes the initiative to get things done - be able to thrive in the dynamic environment that comes with a high growth company Where we Work We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit Resources OneTrust Careers on YouTube on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an email address. You may also receive legitimate emails from . Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws. Our privacy center makes it easy to see how we collect and use your information. Your privacy When we collect your personal information, we always inform you of your rights and make it easy for you to exercise them. Where possible, we also let you manage your preferences about how much information you choose to share with us, or our partners.

Company Description Veremark is the global market leader in background screening and whistleblowing technology, operating in 180 countries. We are experiencing rapid growth and scaling our go-to-market engine to match. We believe deeply in hiring right, investing in our people, and building a high-performance, inclusive, remote-first culture. Job Description Veremark is looking for a versatile Technical Product Manager to own and drive our integration strategy. This role is a unique blend of product management and business analysis, perfect for an individual who can bridge the gap between our product vision, technical execution, and strategic third-party partnerships. You will be responsible for transforming partner capabilities and business requirements into clear, actionable, developer-ready specifications for our engineering teams. The ideal candidate has evolved from a technical, hands-on development role into a product-focused position, bringing deep empathy for the developer experience and a pragmatic approach to product delivery. You will own the full product lifecycle for key features of our HR Tech platform-from ideation through launch and iteration. What You'll Do Strategic Integration & API Management: Own the product roadmap for your area, overseeing the full lifecycle of our API products and integrations-from discovery and design through to deployment and deprecation. Third-Party Partner Management: Serve as the primary product contact for our third-party integration partners, assessing new opportunities and managing the integration pipeline to ensure they deliver maximum value to our customers and the business. Stakeholder Leadership: Act as the central communication hub between internal teams (Product, Engineering, Sales) and external partners, ensuring clear alignment on goals, timelines and execution. From Business Needs to Technical Specifications: Work closely with all stakeholders to gather and analyse requirements, translating them into detailed technical specifications, user stories and acceptance criteria for the engineering team. Agile Product Ownership: Lead sprint planning, backlog management and day-to-day product decisions for one or more agile squads, ensuring a relentless focus on solving real customer problems. Data-Driven Decisions: Define success metrics, monitor product usage and use data to guide your roadmap, measure outcomes and validate your hypotheses. Market Intelligence: Stay on top of regulatory trends, HR workflows and emerging technologies to keep our product relevant and forward-thinking. Qualifications 5+ years of product management experience, including at least 2 years in a comparable B2B SaaS scale-up environment. A technical background in the software development industry is required. You have deep technical literacy and can write detailed specs, discuss API schemas and lead meaningful conversations with Engineers. Demonstrated success in managing external third-party partner relationships and delivering successful integrations. Exceptional communication and stakeholder management skills with a proven ability to bring clarity and structure to cross-functional teams. Strong analytical skills with a talent for digging into data, user feedback and edge cases to inform priorities. A customer-centric and outcomes-driven mindset with a passion for solving Nice to have Experience working in HR tech, compliance, legal tech, or similar regulated spaces. Good knowledge of AI and Automation tools Additional Information We are an all-remote organisation with 150 people spread across the world. We value Trust, Integrity, Data and Experience in everything we do - from the way we collaborate to the products we create. We're focused on transforming the industry while partnering with many of the leading technology platforms in the People & Talent ecosystem. And we're growing fast. Having recently been ranked in Deloitte's Tech Fast 50 for the second year running, we're looking for brilliant people, fast thinkers and passionate change-drivers to join our expanding team. Why Join Veremark Be instrumental in building our revenue operations backbone at a high-growth global company. Work with a mission-driven, inclusive, remote-first team. Have direct impact on how we scale globally and shape the future of trusted workplaces. Opportunities for growth and leadership as we expand operations. Competitive compensation and a dynamic environment If you're motivated by continuous improvement, enjoy working cross-functionally, and love turning insights into impactful product outcomes, we'd love to hear from you.

Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world's most complex industries. Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. About Interu: We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io ), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. Overview We're looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. You'll serve as the main point of contact, building strong relationships, managing day-to-day needs, driving renewals and generating expansion opportunities. With a balance of technical understanding and clear communication, you'll act as both a trusted partner to your clients and the internal voice of the customer. We're a small team located throughout Europe, however, this role will principally be located around our London team. When we're looking for new team members, we're not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. Key responsibilities Customer Success: proactively develop strong relationships with client stakeholders (IT, Compliance, Sustainability Managers, C-level), conduct business reviews, deliver client success plans and use cases, drive user adoption and client satisfaction, maximise and demonstrate ongoing value from our solutions. Client onboarding: create and lead project plans managing all stages of the process to accelerate time-to-value (platform setup, data integration, user training and go live) Supplier onboarding: deliver training sessions and proactively engage with client suppliers to ensure consistent data collection, adoption and engagement from the clients' supply chain. Professional Services: deliver ad hoc tailored services that extend value beyond the core SaaS deliverables and subscription. User Support: ensure timely response and resolution of user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting: provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration: gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution roadmap. Sales collaboration: closely work with the Sales team to position the Customer Success programme during pre Sales, ensure subscription renewal at all clients; and generate, elevate and help convert up sell and cross sell opportunities. Marketing collaboration: develop customer advocacy and participate in generating content to showcase client success (case studies, newsletter, blog posts ) Operations: as required, lead ad hoc internal projects to drive scalability and efficiency within the Customer Success function and/or across other functions (e.g. writing playbooks, deploying new tools, enhancing and documenting processes ) About you 4+ years Customer Success experience in the SaaS industry, preferably in the ESG, sustainability and/or compliance space Proven track record of successfully coordinating multiple business critical projects at once and managing a portfolio of large global accounts with different entities Clear verbal and written communicator, English business fluency essential English and Dutch business fluency essential, German would be an added plus Excellent presentation skills, capable of commanding advanced discussions with the client's C Suite and other stakeholders in a confident, credible and engaging manner Good commercial acumen and customer first attitude Highly organised with great attention to detail Self motivated, proactive, pragmatic and curious about learning and solving problems Experience working with customer success and/or client engagement tools Team player, able to coordinate and build strong working relationships with all partner functions: Support, Sales, Product and Engineering Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact The opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office A technical challenge on a project that can make a difference

We are currently looking for an experienced Project Manager.You will be an integral member of the Project Management Office for the Competence Center for Crypto and Security, a central organization within NXP, that drives and develops security solutions.As a Project Manager your responsibility will be to represent the Crypto and Security Group in Product Development Teams containing diverse technical experts coordinating all security related activities, clearly communicating schedule, risks and issues for appropriate and timely closure. The responsibilities of this exciting, varied role will include: Crypto and Security Group Representative on Product Development projects f concept to security certification, tracking security related activities. Support the Product Development Teams in applying the Competence Center for Crypto and Security Project Methodology Facilitating project calls with global cross-functional teams to drive progress and resolve security issues. Acting as the first line of contact for escalation of security issues. Writing Security Group Reports for Project Milestone Reviews Creating top level project plans with milestones, timelines, ownership. Ensuring that security goals are met and plans are on track. Ensuring security risks are identified, questioned and mitigation steps executed. To ensure your successful performance in this role, the following is desired: Bachelor or Master degree, preferred in Electrical Engineering, Security Engineering or Computer Engineering. Approximately 3-5 experience in project management within the semiconductor industry. Management experience with proactive and solution-oriented approach. Experience with Project Management tools such as MS Project or similar. General understanding of embedded system design and architectural definition. Preferably have knowledge of security concepts and standards ISO 21434 and IEC 62443 including cryptography. Furthermore, you should have: Strong systematic skills and familiarity with complex environments. Proven strong managing skills, team player and able to track the status quo. Flexibility, be calm under pressure and comfortable taking ownership in ambiguous environments. Willing to travel when necessary (typically 1 -2 times per year).This role is reporting to the Head of the Crypto and Security Project Management Office and is located at the NXP sites in Glasgow in the UK or Gratkorn in Austria.The Security Project Management team are a truly global and diverse team of experienced project managers from a wide range of backgrounds and experiences supporting the security by design approach on a wide variety of product developments across multiple business lines. They work in close collaboration with the Security Stakeholders in the Crypto and Security Group and with the Product Development Engineers and Managers to ensure security objectives are achieved. Creating Secure Connections and Infrastructure for a Smarter World NXP Semiconductors N.V. (NASDAQ: NXPI) makes products and environments safer, more sustainable, and more secure with innovative connectivity and edge processing solutions for a smarter world.We are in the business of better. Not just better technologies, but better innovations to improve society. As the world leader in secure connectivity and processing solutions for embedded applications, NXP is solving the world's most complex technology challenges to accelerate business innovation, enhance how we work, and advance how we live.and follow us on social: and .Contract: This is a full-time position with a permanent contract.Benefits: Besides a competitive salary, we offer great benefits: A bonus plan, possibility to purchase extra holidays, an excellent pension plan, a work from home policy, and the possibility to buy company shares with a 15% discount are some examples.Development opportunities: We believe that a key component to growing our business is to develop our people. To enable you to grow your career at NXP, we provide you with a mix of learning through on-the-job experiences, learning from industries bests, and learning through education to help you develop your core and professional skills.Hiring process: Applying only takes a minute! Fill in the online application and share your CV with us. After a positive screening based on your CV you will have an initial video conversation with our Talent Acquisition Consultant followed by several business interviews. are some useful tips to help you prepare. And more: Life at NXP is more than work alone. Join one of the many social activities that are organized by and for employees in the United Kingdom. We have a YOUNG community that organizes a mix of social and professional events for our young professionals and an active Women in Technology network. We also take time to give back to our communities by engaging young girls to learn about Technology during Girls Day or participating in several volunteering activities.If you are excited about this opportunity, we kindly invite you to apply! Bright Minds. Bright Futures.We believe that a key component to growing our business is to develop our people. To enable you to grow your career at NXP, we offer online and offline learning opportunities to help you develop some of your core and professional skills.

LocationLondon, United Kingdom# Customer Support Associate at BeyonkLocationLondon, United KingdomSalary£28000 - £30000 /yearJob TypeFull-timeDate PostedDecember 8th, 2025Apply Now The role As a Customer Support Associate at Beyonk , you'll be the person behind the consistently outstanding reviews our platform receives - with customers calling our support "exceptional, responsive and friendly." This is a pure support role : you'll spend most of your day in our inbox and chat tools, helping clients get unstuck and succeed with our platform. Check out our Capterra, Trustpilot, Google and Sourceforge reviews to see the kind of service you'll be delivering! What you'll do: Own the inbox: Answer incoming tickets, emails and chats with accuracy, speed and warmth. Problem-solve deeply: Recreate issues, explore account setups, and spot patterns to get to the real root cause. Turn complexity into clarity: Explain the product simply and confidently, even to non-technical users. Guide toward best practice: Suggest cleaner setups or approaches when they reduce confusion or improve results. Collaborate internally: Flag bugs, provide clear reproduction steps, and work with product/engineering when needed. Maintain our reputation: Deliver support that's consistently fast, calm and human; protect the standard our 5-star reviews highlight.If you love solving puzzles and helping people feel relieved and confident, you'll thrive here. What we're looking for Tech-savvy: You pick up new tools quickly and enjoy figuring out how systems work. Emotionally intelligent: You recognise how someone feels (not just what they ask) and respond with calm, thoughtful clarity. You notice your own reactions and choose responses, not reflexes. Support-first mindset: You'll genuinely enjoy spending most of your day helping customers. Empathy + precision: You read between the lines and reply in a way that's both human and accurate. Excellent communicator: Clear writer, friendly tone, able to make technical steps simple. (Your application will show us this: human, typo-free, concise, engaging.) Curious investigator: You don't guess or rush; you test, verify, and confirm before replying. Organised under volume: You can prioritise, manage a busy queue, keep tickets tidy, and always close the loop. Customer-facing experience: Could be SaaS, hospitality, retail or similar - you've handled difficult customers without panicking. Self-motivated & remote-ready: You manage your own pace, focus and energy well from home. Commercially aware: Not a sales role, but you know when a high-value customer's concern needs escalation. Up for hybrid, flexible work: You're able to attend our London office twice a week, and you're ok with occasional (compensated) weekend and evening work.If being the reason a client ends a stressful day saying "thank you - that was so easy" excites you, this is the role.Join us at the early stages of an exciting new chapter for Beyonk Group. We're growing fast - expanding across the UK and US, acquiring new businesses, and evolving from a startup into an established company with high energy, high ambition, and high fun. What we're building matters. Every contribution helps families plan days out, connects people with local experiences, and supports attractions and small businesses that bring communities to life. You'll see the impact of your work every day - in the tickets sold, and the photos and reviews shared by visitors enjoying experiences at our clients' sites. We're a lean team where every role matters and every voice counts. You'll help shape key goals with the freedom, trust, and support to make things happen. Roles here aren't rigid - you'll take on projects beyond your title, learn as you go, and see the tangible results of your work. The people who thrive at Beyonk love that autonomy and breadth; they enjoy figuring things out, wearing different hats, and building things that last. And while we take the work seriously, we have fun doing it. Our London office is guarded by a life-sized alpaca named Elsa, there's a steady flow of sweet treats, and the occasional questionable costume for "content purposes" (spot our Marketing Manager dressed as a pumpkin in one of our case studies). One of our CS team once said her "cup is always full" when she's in the office- and, although she hates us bringing it up, it's true. It's hard not to feel that way when you work with smart, kind people who care deeply about doing great work together and celebrating the wins. Beyonk Group is an equal opportunity employer. We welcome every background and perspective, knowing that our differences make us stronger, more creative, and better at what we do. About Beyonk Group: Beyonk Group is on a mission to help experience and attraction businesses grow faster and smarter. As a full-scale growth partner, we combine industry-leading booking and ticketing software with powerful marketing services and data-driven insights - helping attractions and experience providers operate efficiently, reach more visitors, and maximise revenue. Our technology makes it simple for customers to book directly through our partners' websites while giving operators the tools, integrations, and automation they need to manage and scale their business. Through our marketing services, we help leading destinations - from family attractions to major farm experiences - reach millions of new visitors every year. We're growing fast, welcoming thousands of customers a day to incredible experiences, and expanding across the UK and US. We work partly remotely and partly from our London office, in a fast-paced, collaborative, and ambitious environment. It's an exciting time to join Beyonk Group, grow with us, and shape the future of how the world experiences the world.

A leading global exchange group seeks a Senior Application and Platform Engineer to provide Level 2 and 3 support, focusing on reliability and resiliency in mission-critical applications. The role involves utilizing SRE principles and platform engineering practices to ensure system stability. Candidates should have a degree in Computer Science or equivalent experience. Proficiency in tools like Kubernetes and Grafana along with strong SQL skills is essential. The position is full-time and based in London.

About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way. Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we're turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn't good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you're excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain-then this is the moment and the place. We're not just shaping the future of legal tech - we're defining it. Ready to join us in building the intelligent future of law? About The Role The way legal work gets done is changing - and Customer Success is at the heart of that transformation. We're looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help drive how the world's top law firms adopt, scale, and succeed with Legora. This is a hands on role for someone who knows how to build deep client relationships, deliver real value fast, and act as a trusted advisor throughout the customer journey, while being comfortable leading adoption and growth initiatives. You'll work closely with new and existing clients to ensure they are onboarded smoothly, supported effectively, and continually discovering new ways to unlock value with the next generation of AI and our platform. You will be critical as we continue to create a best in class adoption programme at Legora, ensuring that our clients see ROI through this partnership. What You'll Do You'll be the face of Legora for our clients post sale - guiding them from onboarding through adoption, growth, and renewal. Specifically, you will: Work with a small account book consisting of major law firms and corporates. You will own the global adoption of Legora and will spend a lot of time in our client offices across the world. Own the customer journey for a growing book of highly intellectual clients - leading law firms, in house legal teams and tax advisors across the UK/Ireland and beyond. Lead onboarding and implementation alongside Legal Engineers, ensuring clients are set up for success from day one. Proactively drive product adoption and usage through structured enablement, regular check ins, and tailored success plans. Act as a strategic advisor: understanding client goals, uncovering new use cases, and helping teams realize maximum value. Identify expansion opportunities and lead the adoption initiatives that realise these opportunities. Monitor customer health metrics and take initiative to reduce churn risk and drive retention. Closely collaborate with Product, Engineering, and Marketing to translate client feedback into actionable insights. Help build and refine our Customer Success playbook - we're building this machine together. We are just getting started on this and your input will not only be appreciated but expected. What You Bring You care deeply about customer outcomes - and you know that successful adoption doesn't just happen. You're proactive, strategic, and deeply comfortable working with demanding clients. You take pride in being the reason customers stay, grow, and succeed. You enjoy the challenge of multithreading in order to expand the account. We're looking for: 5+ years of Customer Success, Account Management, or related experience in a high growth B2B SaaS environment or within the Legal Tech space. A track record of driving customer retention, expansion, and satisfaction within the Enterprise space. A hunter mentality. Someone who is comfortable going out and a finding growth opportunities. Experience working with legal, compliance, or other regulated/complex industries and clients - or just ridiculously good at learning as you go. Strong project management and onboarding experience; you keep things moving and your clients confident. Excellent communication skills; written, verbal, and interpersonal. You can manage high-level conversations with legal leaders and roll up your sleeves with hands on teams. High EQ and commercial instinct, meaning you know when to listen, when to advise, and when to act. A love of fast paced, early stage environments where you help build the playbook, not just follow it. Comfortable with metrics - driven by data, customer health, and outcomes over process. Someone who enjoys being in the office 5 days a week. A key component of Legora's success has been in person collaboration and we want you to be part of that. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We're proud to be an equal opportunity employer and committed to creating an inclusive, high performance culture where everyone can do their best work. We welcome people of all backgrounds and don't discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.