99 jobs found

Operations Manager Tanfield (Home of Penn State Pretzels) On-site Monday - Friday Join our snack-loving team We're looking for an Operations Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Operations Manager, you'll provide strategic direction for our Operations function at KP Tanfield, aligning with our Intersnack Working System (IWS) and lean methodologies. You'll lead the site through the Autonomous Maintenance (AM), Progressive Maintenance (PM) and Initiative Management (IM) pillars, striving for zero loss and 100% engagement. This is a highly visible leadership role where you'll combine hands-on involvement with long-term strategic thinking. You'll focus on building capability, strengthening processes and embedding a culture of continuous improvement, while taking full responsibility for operational efficiency, capability development and capital project delivery as a key member of the site leadership team. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car allowance of £7,500 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Provide strategic leadership for Operations, driving alignment with IWS and lean principles Lead and coach site line structures, building capability and fostering a culture of ownership and accountability Deliver against OGSM/CBN targets and a robust set of KPIs, ensuring continuous improvement across SQCPDM metrics Take full responsibility for operational performance, including P&L management and circa £4M controllable costs Manage and deliver capital projects, ensuring efficiency and compliance with Health & Safety and Technical standards Drive engagement and empowerment across 122 colleagues, operating 24/5 on a complex site producing 42 SKUs across multiple lines Champion IWS pillars (AM, PM, IM) and lead pillar activity to embed sustainable processes Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Extensive experience as an Operations Manager in FMCG manufacturing, with strong exposure to engineering and project management Proven ability to lead change and build high-performing, self-sufficient teams - moving away from micromanagement Strong business acumen and ability to use financial data to drive improvement Knowledge of Health & Safety and Technical requirements for food manufacturing Hands-on leadership style with the resilience and confidence to influence at all levels Experience deploying lean methodologies (IWS or similar) and delivering operational excellence A track record of coaching and developing teams, promoting cross-functional collaboration and driving engagement Ability to balance short-term priorities with long-term strategic goals

VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.

VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.

VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.

VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.

VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.

VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.

VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.

VACANCY: Senior Desktop Support Engineer Job Type : Permanent Location : Bristol (Hybrid) Hours : -37.5 Hours per week. Out of hours work may be required. About us Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world's population. We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Senior Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely. You will also be responsible for some people management and will be the escalation point of senior leaders both on site and remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role. Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion. Duties Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users Software deployment and updates for all devices used in the estate Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries Support and triage of major incident impacting business productivity and ability to maintain client KPIs Gather and submit evidence in relation to quarterly and annual security policies, and external audits Identifying business risks and ensuring adherence to internal and external security requirements Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer Requirements Ability to attain CTC and SC clearance as per UK government requirements. Ability to maintain a high degree of customer service for all support queries. Proven track record of close attention to Service Level Agreements (SLA's) and setting a clear expectation to the customer. Proactive approach, ability to prioritise and manage own workload. Ability to solve complex problems & participate in continuous improvement. Excellent oral and written communication skills. Keen attention to detail. Ability to relate to others in a positive manner. Strong team focus. Experience with MS Office Packages People Management Skills and Experience (advantageous) Experience and/or Qualifications in an IT field Experience with Windows 10 & 11 Experience working with VDI solutions Experience with Cisco Networking desirable. Experience with MECM for software deployment, OS build and patch management Experience of managing and implementing Group Policy in an enterprise environment. Experience with Anti Virus software and managing cyber security threats Experience working with O365 products and services Working experience of ITIL and/or ISO270001 processes and procedures. Proactive approach, ability to prioritise and manage own workload Ability to solve complex problems & participate in continuous improvement.

About Us: At Carrier, we are the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions, with our customers at the heart of everything we do. SLD Pumps & Power, a Carrier company, is one of the UK's leading suppliers of pumps and generator rental equipment. About the role: We are currently recruiting an experience Service Engineer for our Paisley depot to support both depot-based and field-based operations across Scotland, on occasions there will be travel required across Scotland which may include Livingston, Glasgow, Aberdeen, Inverness, and Falkirk. This is an excellent opportunity for a mechanically skilled engineer with diesel engine experience looking to develop their career. What you'll be doing: Service, maintain, and repair pumps, generators, and diesel-powered equipment in both depot and field-based environments. Prepare and inspect equipment at the depot to ensure it is fully operational before deployment. Carry out major overhauls and refurbishments of end-of-life equipment. Diagnose faults and perform repairs to minimise equipment downtime. Collaborate effectively with the service team, hire controller, and foreman to ensure smooth operations. Ensure compliance with Health & Safety regulations and company policies at all times. Maintain a clean and organised working environment, ensuring all equipment meets safety and quality standards. Travel to customer sites and participate in an on-call rota (1 week in 4). You'll have: Mechanical experience, ideally working with plant equipment, pumps, generators, and diesel engines. Relevant qualifications such as NVQ Level 3, an M&E related apprenticeship or equivalent. Full UK Driving licence Our benefits Competitive salary package (Negotiable DOE) Enhanced payments through overtime and on-call Company Vehicle 25 Days Holiday + bank holiday + holiday purchase scheme Company Pension Great career progression opportunities, development and continuous training offered Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:

About Us: At Carrier, we are the world leader in healthy, safe, sustainable, and intelligent building and cold chain solutions, with our customers at the heart of everything we do. SLD Pumps & Power, a Carrier company, is one of the UK's leading suppliers of pumps and generator rental equipment. About the role: We are currently recruiting an experienced Service Engineer/Service Technician to join our team at our depot in Walsall. This role is both a depot and field-based role covering operations across the West Midlands. This is an excellent opportunity for a mechanically skilled engineer with diesel engine experience looking to develop their career. What you'll be doing: Service, maintain, and repair pumps, generators, and diesel-powered equipment in both depot and field-based environments. Prepare and inspect equipment at the depot to ensure it is fully operational before deployment. Carry out major overhauls and refurbishments of end-of-life equipment. Diagnose faults and perform repairs to minimise equipment downtime. Collaborate effectively with the service team, hire controller, and foreman to ensure smooth operations. Ensure compliance with Health & Safety regulations and company policies at all times. Maintain a clean and organised working environment, ensuring all equipment meets safety and quality standards. You'll have: Mechanical experience, with working with plant equipment, pumps, generators, and diesel engines. Good working knowledge of EHSQ Relevant qualifications such as NVQ Level 3, an M&E related apprenticeship or equivalent. Full UK Driving licence Our benefits Competitive salary package (Negotiable DOE) Enhanced payments through overtime and on-call Company Vehicle 25 Days Holiday + bank holiday + holiday purchase scheme Company Pension Great career progression opportunities, development and continuous training offered Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice:

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Data Office is responsible for developing and implementing an enterprise-wide data strategy for BDO. Within the Data Office, the Data and Analytics team builds value-focussed data products strategically on the Enterprise Data and Analytics Platform (EDAP), internally for the firm. The Data Analytics Lead sits within this growing team to build, develop, and support the growing catalogue of data products offered by the Data Office and will play a vital part in the execution of the data strategy. Reporting to the Data Analytics Manager, the Data Analytics Lead will be a key role in the translation of data into meaningful and actionable insights. It is also their responsibility to provide value from the wealth of data available by understanding, not only the business, but also the technical aspects of the data. They will be curious and grow their knowledge of the business and systems to get to the bottom of what stakeholders are really asking for, providing the best product to suit their needs. The Data Analytics Lead will drive continuous improvement with developing value-adding products as well as by highlighting any data risks found through thorough testing and analysis. They will utilise their analytical expertise to support the technical development of the team and the data literacy of the business. You will; Strive for excellence in data analytics by driving, designing, building, and managing data analytics products. Deliver products with the right tool, considering security, sensitivity, and a strategic versus tactical approach. Work closely with the Data Engineering counterparts to develop the building blocks to analytics by understanding and contributing to the ETL processes with knowledge of project required analytical outputs. Possess foresight in builds of curated datasets to allow for further use cases than the original ask to support Data Engineering with information on what would be required to enhance curated datasets. Provide expert guidance and recommendations to the business on analytics, inclusive of advanced analysis, modelling and performance measurement. Understand BDO's analytical issues across streams and utilises this knowledge to maximise value from BDO's internal data as well in conjunction with external data sources. Collaborate with both business and technical subject matter experts to provide products which focus on a holistic approach. Ensure that data quality and governance are at the forefront of thought and works to inform and enable the Data Governance team in the advancement of BDO's data maturity. You'll be someone with; Experience of working in the fields of data analysis, data science, or business intelligence. Extensive experience in data analytics and data visualisation, inclusive of elements such as impact analysis and beyond descriptive and diagnostic analytics. Experience with designing and building ETL, data warehousing, data preparation and SQL. A track record in making data solutions accessible for end-users. Experience of working with stakeholders to deliver a data-driven approach to decision making. A demonstrable track record of driving the transition away from manual and heavily Excel based analysis towards automated or semi-automated solutions. Experience in translating business requirements whilst also enhancing their ask by providing and explaining useful additional analysis. Expert knowledge of star schema modelling including dimensional data modelling, the identification of dimensions, facts, measures and hierarchies. Advanced experience developing analytics using Microsoft Power BI and/or other data visualisation tools. Proficiency in SQL and, preferably, Python. Experience in team and resource management. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Consultant Ecologist Location: London Salary: £27,000 - £40,000 Pebble Recruitment are currently representing a well-established Environmental Consultancy, who are actively seeking ambitious Ecologists to join their ever-growing team based in their London office. Our client has grown rapidly over the years and now has 6 offices across the UK, providing a variety of services to clients and is a true multi-disciplinary. Their spike in recruitment stems from their glowing reputation within the industry, which has resulted in them having a healthy pipeline of both repeat and new business. An exciting time to join! Our client pride themselves on the quality of the services they offer, whilst prioritising both of their client's and employee's needs, well-being, and aspirations throughout the whole process. Their ethos also revolves around the sustainability of a project, putting this at the forefront of every project. The successful Ecologist will work closely alongside the ecology team in London, assisting with protected species surveys. This is an excellent opportunity for an ambitious Ecologist to join an employee-focused company, that offers extensive career progression opportunities and exposure to a variety of projects. Ecologist Position Overview Undertaking protected species surveys Helping to build tenders and helping to create fee quotations Producing technical reports (PEA reports, BNG reports, protected species reports, etc) Managing small-medium-sized projects and some large-sized projects with assistance if needed Ecologist Position Requirements 3-8 years of industry experience Degree in Ecology, Environmental Management, or a related field 1 protected species license (preferred) Hold a full UK driving license Knowledge of UK wildlife legislation and the understanding of how to apply them correctly Chartered Institute of Ecology & Environmental Management is preferred Ecologist Position Remuneration Competitive salary, ranging between £27,000 - £40,000 depending on experience 23 days holiday, plus bank holidays and the opportunity to buy more Generous pension scheme Hybrid working, or fully remote TOIL Progression and training opportunities - generous CPD budget Other benefits to be discussed at the interview stage If you are eager to seize this opportunity or wish to explore other roles, click "Apply Now" or get in touch with Tim Joannides at Pebble Recruitment. I nterested? Please APPLY NOW or call us on the phone number shown for a confidential chat .

Consultant Ecologist Location: Gloucestershire Salary: 27,000 - 40,000 Pebble Recruitment are currently representing a well-established Environmental Consultancy, who are actively seeking an ambitious Ecologist or Senior Ecologist to join their ever-growing team based in their Gloucestershire office. Our client has grown rapidly over the years and now has 6 offices across the UK, providing a variety of services to clients and is a true multi-disciplinary. Their spike in recruitment stems from their glowing reputation within the industry, which has resulted in them having a healthy pipeline of both repeat and new business. An exciting time to join! Our client pride themselves on the quality of the services they offer, whilst prioritising both of their client's and employee's needs, well-being, and aspirations throughout the whole process. Their ethos also revolves around the sustainability of a project, putting this at the forefront of every project. The successful Ecologist will work closely alongside the ecology team in Gloucestershire, assisting with protected species surveys. This is an excellent opportunity for an ambitious Ecologist to join an employee-focused company, that offers extensive career progression opportunities and exposure to a variety of projects. Ecologist Position Overview Undertaking protected species surveys Helping to build tenders and helping to create fee quotations Producing technical reports (PEA reports, BNG reports, protected species reports, etc) Managing small-medium-sized projects and some large-sized projects with assistance if needed Ecologist Position Requirements 3-8 years of industry experience Degree in Ecology, Environmental Management, or a related field 1 protected species license (preferred) Hold a full UK driving license Knowledge of UK wildlife legislation and the understanding of how to apply them correctly Chartered Institute of Ecology & Environmental Management is preferred Ecologist Position Remuneration Competitive salary, ranging between 27,000 - 40,000 depending on experience 23 days holiday, plus bank holidays and the opportunity to buy more Generous pension scheme Hybrid working, or fully remote TOIL Progression and training opportunities - generous CPD budget Other benefits to be discussed at the interview stage If you are eager to seize this opportunity or wish to explore other roles, click "Apply Now" or get in touch with Tim Joannides at Pebble Recruitment. I nterested? Please APPLY NOW or call us on the phone number shown for a confidential chat .

Operations Manager Tanfield (Home of Penn State Pretzels) On-site Monday - Friday Join our snack-loving team We're looking for an Operations Manager to join us at KP Snacks. If you're ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you - this could be your next big move. About the role As Operations Manager, you'll provide strategic direction for our Operations function at KP Tanfield, aligning with our Intersnack Working System (IWS) and lean methodologies. You'll lead the site through the Autonomous Maintenance (AM), Progressive Maintenance (PM) and Initiative Management (IM) pillars, striving for zero loss and 100% engagement. This is a highly visible leadership role where you'll combine hands-on involvement with long-term strategic thinking. You'll focus on building capability, strengthening processes and embedding a culture of continuous improvement, while taking full responsibility for operational efficiency, capability development and capital project delivery as a key member of the site leadership team. What's in it for you? We believe in rewarding our colleagues and helping them thrive. Here's a flavour of what we offer: Annual car allowance of £7,500 Annual bonus scheme, with a strong track record of overachievement Comprehensive healthcare support - including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care KP Pension Plan - contribution matching up to 7% of your salary 25 days holiday, plus the option to buy more KP4ME - our online platform for benefits, discounts, wellbeing tools and more What will you be doing? Provide strategic leadership for Operations, driving alignment with IWS and lean principles Lead and coach site line structures, building capability and fostering a culture of ownership and accountability Deliver against OGSM/CBN targets and a robust set of KPIs, ensuring continuous improvement across SQCPDM metrics Take full responsibility for operational performance, including P&L management and circa £4M controllable costs Manage and deliver capital projects, ensuring efficiency and compliance with Health & Safety and Technical standards Drive engagement and empowerment across 122 colleagues, operating 24/5 on a complex site producing 42 SKUs across multiple lines Champion IWS pillars (AM, PM, IM) and lead pillar activity to embed sustainable processes Who are we? We're KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love - from Hula Hoops to McCoy's. In the UK, we're a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We're proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. We're committed to inclusion We're building a workplace where everyone belongs. If you don't tick every box, we'd still love to hear from you - your unique perspective could be just what we need. And if there's anything we can do to make the process easier for you, just let us know. We'd love to hear from you if you can bring: Extensive experience as an Operations Manager in FMCG manufacturing, with strong exposure to engineering and project management Proven ability to lead change and build high-performing, self-sufficient teams - moving away from micromanagement Strong business acumen and ability to use financial data to drive improvement Knowledge of Health & Safety and Technical requirements for food manufacturing Hands-on leadership style with the resilience and confidence to influence at all levels Experience deploying lean methodologies (IWS or similar) and delivering operational excellence A track record of coaching and developing teams, promoting cross-functional collaboration and driving engagement Ability to balance short-term priorities with long-term strategic goals

My client, a market leading MEP and Sustainability Consultancy based across the Midlands and London is searching for a Senior Revit Technician to join their specialist team in Central London. This is a hybrid role, offering varied residential, commercial and industrial projects. As Senior Revit Technician you will join a bespoke team based in London. You will be expected to check and amend designs and mentor junior team members. As a Senior Technician you will be expected to complete electrical and mechanical designs for major residential, commercial, healthcare, leisure and retail schemes using Revit. Using your design expertise, you will be required to complete detailed mechanical, electrical and building services designs using Revit. You will also be required to complete; - 3D design of Mechanical, Electrical and Public services. -Design to BIM level 2 in accordance with British Standards PAS 1192-5. -Create to scale surveys of existing buildings. -Create feasibility and condition reports for future works and liaise with Trades, Engineers, Architects and Surveyors for on-going projects. -Run clash detection on designs before process to Architects and field engineers. This role offers a competitive salary, private medical care, travel expenses for business meetings, pension scheme, flexible working (hybrid) and generous annual leave. As a Senior Revit Technician you are required to have a HNC/HND/BSc or MSc Mechanical Engineering or Building Services Engineering and have experience working for UK based Consultancy as a Revit Technician completing detailed electrical, mechanical and building services designs for buildings and commercial developments using Revit. You are also required to have a detailed knowledge PAS 1192-5 and other relevant codes. Candidates are required to live within commutable distance of the office and have a valid UK driving licence to visit sites. If this role is of interest to you, please contact Jordanna Morris at Aztrum Recruitment.