Neighbourhood Assistant Location: Liverpool Salary: 26,824 per annum / 16.25 per hour (paye umbrella) Contract: Full-time / Temp to Perm About the Role We are looking for a proactive and organised Neighbourhood Assistant to join our team in Liverpool. In this key support role, you'll provide a wide range of clerical and administrative services to the Neighbourhood Housing Team, helping us deliver excellent housing management and customer service. You'll liaise with tenants and residents, offering advice and assistance on housing-related issues, support estate management activities, and ensure the smooth day-to-day running of the neighbourhood office. From arranging meetings and managing diaries to processing purchase orders and handling enquiries, your work will help keep our services running efficiently. Key Responsibilities Provide administrative and clerical support to the Neighbourhood Housing Team. Deal with tenant enquiries, offering advice and ensuring a 'Right First Time' approach. Assist with estate management activities such as estate walkabouts and community events. Process purchase orders, invoices, and petty cash in line with financial procedures. Arrange appointments, manage diaries, and organise meetings. Handle correspondence, manage emails, and maintain electronic filing systems. Liaise with internal teams to support tenancy management and income maximisation. Promote digital engagement and self-service options for tenants. Uphold Health & Safety, safeguarding, and data protection policies. About You We're looking for someone who is: Customer-focused, with excellent communication skills (face-to-face, phone, and written). Highly organised, with strong attention to detail. Able to work independently and as part of a team. Flexible, adaptable, and willing to work occasional evenings/weekends. Competent in using Microsoft Office and digital platforms. Essential Criteria GCSE (or equivalent) in English and Maths. Understanding of data protection and safeguarding. Commitment to equality, diversity, and inclusion. Strong sense of integrity and professionalism. Desirable CIH Level 3 in Housing (or willingness to work towards). Experience in a neighbourhood or housing-related setting. Familiarity with tenancy sustainment and community engagement initiatives. What's on Offer A supportive and friendly working environment. Opportunities for professional development. A role where you can make a real difference to the community. Feel free to contact our consultant Georgia King on (phone number removed) / (phone number removed) or drop an email to (url removed) Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDL
Aug 24, 2025
Contractor
Neighbourhood Assistant Location: Liverpool Salary: 26,824 per annum / 16.25 per hour (paye umbrella) Contract: Full-time / Temp to Perm About the Role We are looking for a proactive and organised Neighbourhood Assistant to join our team in Liverpool. In this key support role, you'll provide a wide range of clerical and administrative services to the Neighbourhood Housing Team, helping us deliver excellent housing management and customer service. You'll liaise with tenants and residents, offering advice and assistance on housing-related issues, support estate management activities, and ensure the smooth day-to-day running of the neighbourhood office. From arranging meetings and managing diaries to processing purchase orders and handling enquiries, your work will help keep our services running efficiently. Key Responsibilities Provide administrative and clerical support to the Neighbourhood Housing Team. Deal with tenant enquiries, offering advice and ensuring a 'Right First Time' approach. Assist with estate management activities such as estate walkabouts and community events. Process purchase orders, invoices, and petty cash in line with financial procedures. Arrange appointments, manage diaries, and organise meetings. Handle correspondence, manage emails, and maintain electronic filing systems. Liaise with internal teams to support tenancy management and income maximisation. Promote digital engagement and self-service options for tenants. Uphold Health & Safety, safeguarding, and data protection policies. About You We're looking for someone who is: Customer-focused, with excellent communication skills (face-to-face, phone, and written). Highly organised, with strong attention to detail. Able to work independently and as part of a team. Flexible, adaptable, and willing to work occasional evenings/weekends. Competent in using Microsoft Office and digital platforms. Essential Criteria GCSE (or equivalent) in English and Maths. Understanding of data protection and safeguarding. Commitment to equality, diversity, and inclusion. Strong sense of integrity and professionalism. Desirable CIH Level 3 in Housing (or willingness to work towards). Experience in a neighbourhood or housing-related setting. Familiarity with tenancy sustainment and community engagement initiatives. What's on Offer A supportive and friendly working environment. Opportunities for professional development. A role where you can make a real difference to the community. Feel free to contact our consultant Georgia King on (phone number removed) / (phone number removed) or drop an email to (url removed) Building Careers UK are specialist in Construction and Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDL
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in London . Sounds great, what will I be doing? The role is responsible for delivering full housing management services across a portfolio of supported accommodation units, with a focus on tenancy sustainment, legal compliance, and strong financial performance. This includes facilitating onboarding and exit processes for service users, promoting tenancy expectations early on, and embedding a Psychologically Informed Environment (PIPE) approach. Accurate and GDPR-compliant tenancy records must be maintained, with regular monitoring and reporting on tenancy issues through internal dashboards and quarterly reviews. The position also involves driving rent and service charge collection, preventing arrears through proactive engagement, and taking recovery action where needed. The postholder will provide specialist advice on housing benefits, manage claims and appeals, and oversee invoicing and reconciliation with external agencies. Additionally, they will ensure timely repair reporting and resolution, maintain communication with residents and staff on maintenance progress, and uphold property standards to meet compliance requirements. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The role requires strong experience in rent collection, arrears recovery, and applying the pre-action protocol, alongside the ability to manage welfare benefit claims and navigate complex DWP and Housing Benefit systems. It involves working directly with vulnerable individuals, including those experiencing mental health issues, substance dependency, domestic abuse, and young people with additional support needs. The post demands in-depth knowledge of tenancy and housing management functions, a good understanding of benefits systems, and awareness of the legal framework surrounding arrears enforcement. Experience in partnership working with local authorities, support workers, and external agencies is essential. Candidates must be proficient in Microsoft Office and housing management systems, with the ability to maintain accurate electronic records, analyse and present financial data, and produce high-quality written communications. Strong interpersonal and communication skills are vital, as is the ability to work sensitively with service users while building effective relationships with stakeholders. The role requires self-motivation, excellent time management, the ability to work independently, a strong sense of accountability, and the flexibility to travel between accommodation sites to meet service users in person. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 19, 2025
Full time
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in London . Sounds great, what will I be doing? The role is responsible for delivering full housing management services across a portfolio of supported accommodation units, with a focus on tenancy sustainment, legal compliance, and strong financial performance. This includes facilitating onboarding and exit processes for service users, promoting tenancy expectations early on, and embedding a Psychologically Informed Environment (PIPE) approach. Accurate and GDPR-compliant tenancy records must be maintained, with regular monitoring and reporting on tenancy issues through internal dashboards and quarterly reviews. The position also involves driving rent and service charge collection, preventing arrears through proactive engagement, and taking recovery action where needed. The postholder will provide specialist advice on housing benefits, manage claims and appeals, and oversee invoicing and reconciliation with external agencies. Additionally, they will ensure timely repair reporting and resolution, maintain communication with residents and staff on maintenance progress, and uphold property standards to meet compliance requirements. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The role requires strong experience in rent collection, arrears recovery, and applying the pre-action protocol, alongside the ability to manage welfare benefit claims and navigate complex DWP and Housing Benefit systems. It involves working directly with vulnerable individuals, including those experiencing mental health issues, substance dependency, domestic abuse, and young people with additional support needs. The post demands in-depth knowledge of tenancy and housing management functions, a good understanding of benefits systems, and awareness of the legal framework surrounding arrears enforcement. Experience in partnership working with local authorities, support workers, and external agencies is essential. Candidates must be proficient in Microsoft Office and housing management systems, with the ability to maintain accurate electronic records, analyse and present financial data, and produce high-quality written communications. Strong interpersonal and communication skills are vital, as is the ability to work sensitively with service users while building effective relationships with stakeholders. The role requires self-motivation, excellent time management, the ability to work independently, a strong sense of accountability, and the flexibility to travel between accommodation sites to meet service users in person. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Based in Central Scotland, our Housing Association client has an immediate need for a Housing Officer to fill a temporary contract for approx. 3 months, however the role could last longer. The position could offer Hybrid working opportunities. The position is based in the Housing Management team and will focus on allocations and void management, but will also cover areas such as estate management, neighbourhood management, antisocial behaviour and tenancy sustainment, tenant engagement and compliance. With the support from the well-established Housing Management and Maintenance Teams, you will manage and resolve issues occurring in your area. Ideally the successful candidate will have excellent people skills, report writing skills, has a good housing knowledge, can link with partner agencies and is able to show a genuine desire to help tenants through some difficult times. Candidates will ideally have experience working in the Social Housing sector and in addition you will be available at short notice. As suggested, this position offers excellent opportunity to develop your Housing sector experience and skills. If you wish to find out more about the role, please contact Alasdair Reid on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Aug 12, 2025
Seasonal
Based in Central Scotland, our Housing Association client has an immediate need for a Housing Officer to fill a temporary contract for approx. 3 months, however the role could last longer. The position could offer Hybrid working opportunities. The position is based in the Housing Management team and will focus on allocations and void management, but will also cover areas such as estate management, neighbourhood management, antisocial behaviour and tenancy sustainment, tenant engagement and compliance. With the support from the well-established Housing Management and Maintenance Teams, you will manage and resolve issues occurring in your area. Ideally the successful candidate will have excellent people skills, report writing skills, has a good housing knowledge, can link with partner agencies and is able to show a genuine desire to help tenants through some difficult times. Candidates will ideally have experience working in the Social Housing sector and in addition you will be available at short notice. As suggested, this position offers excellent opportunity to develop your Housing sector experience and skills. If you wish to find out more about the role, please contact Alasdair Reid on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Based in Central Scotland, our Housing Association client has an immediate need for a Housing Officer to fill a temporary contract for approx. 3 months, however the role could last longer. The position could offer Hybrid working opportunities. The position is based in the Housing Management team and will focus on allocations and void management, but will also cover areas such as estate management, neighbourhood management, antisocial behaviour and tenancy sustainment, tenant engagement and compliance. With the support from the well-established Housing Management and Maintenance Teams, you will manage and resolve issues occurring in your area. Ideally the successful candidate will have excellent people skills, report writing skills, has a good housing knowledge, can link with partner agencies and is able to show a genuine desire to help tenants through some difficult times. Candidates will ideally have experience working in the Social Housing sector and in addition you will be available at short notice. As suggested, this position offers excellent opportunity to develop your Housing sector experience and skills. If you wish to find out more about the role, please contact Alasdair Reid on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Aug 12, 2025
Seasonal
Based in Central Scotland, our Housing Association client has an immediate need for a Housing Officer to fill a temporary contract for approx. 3 months, however the role could last longer. The position could offer Hybrid working opportunities. The position is based in the Housing Management team and will focus on allocations and void management, but will also cover areas such as estate management, neighbourhood management, antisocial behaviour and tenancy sustainment, tenant engagement and compliance. With the support from the well-established Housing Management and Maintenance Teams, you will manage and resolve issues occurring in your area. Ideally the successful candidate will have excellent people skills, report writing skills, has a good housing knowledge, can link with partner agencies and is able to show a genuine desire to help tenants through some difficult times. Candidates will ideally have experience working in the Social Housing sector and in addition you will be available at short notice. As suggested, this position offers excellent opportunity to develop your Housing sector experience and skills. If you wish to find out more about the role, please contact Alasdair Reid on (phone number removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Aug 07, 2025
Contractor
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Tenancy Sustainment Officer Location - Chesterfield Rate - 13.36 - 16.50 per hour Temporary with an opportunity to go permanent Working hours - 37.5 per week - Full time Sellick Partnership Ltd are supporting a well-established housing association with the recruitment of a Tenancy Sustainment Officer to provide advice and assist Young People to manage and sustain their tenancy in accordance with its terms enabling them to live independently. Job responsibilities for the Tenancy Sustainment Officer To carry out a full needs assessment at the point of referral into the service to establish nature of support required by the young person in line with person centred approach and the Association's policies and procedures and ensure the service can meet the specific needs of the young person. To uphold safeguarding procedures and maintain regular contact with 'at risk' young people ensuring concerns are reported to relevant managers, colleagues or statutory agencies. You will be expected to ensure your relationships with colleagues and external agencies are effective and professional and contribute to the Association's values, culture and ethos. Essential requirements for the role: Enhanced DBS (Adult & Children) Experience working in the supported housing sector If you feel like this role is for you and you have the relevant experience, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jul 14, 2025
Contractor
Tenancy Sustainment Officer Location - Chesterfield Rate - 13.36 - 16.50 per hour Temporary with an opportunity to go permanent Working hours - 37.5 per week - Full time Sellick Partnership Ltd are supporting a well-established housing association with the recruitment of a Tenancy Sustainment Officer to provide advice and assist Young People to manage and sustain their tenancy in accordance with its terms enabling them to live independently. Job responsibilities for the Tenancy Sustainment Officer To carry out a full needs assessment at the point of referral into the service to establish nature of support required by the young person in line with person centred approach and the Association's policies and procedures and ensure the service can meet the specific needs of the young person. To uphold safeguarding procedures and maintain regular contact with 'at risk' young people ensuring concerns are reported to relevant managers, colleagues or statutory agencies. You will be expected to ensure your relationships with colleagues and external agencies are effective and professional and contribute to the Association's values, culture and ethos. Essential requirements for the role: Enhanced DBS (Adult & Children) Experience working in the supported housing sector If you feel like this role is for you and you have the relevant experience, please apply or contact Josh Meek at Sellick Partnership Ltd Derby Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Tenancy Sustainment Officer Kirkby-in-Ashfield, Nottinghamshire (and surrounding areas) Full time, 3 Months 37.5 Hours, Monday to Friday (shifts variable) £16.64 Umbrella or PAYE equivalent Do you have experience in managing a caseload and sustaining tenancies? Our client, a Housing Provider in in Nottinghamshire is looking for a Tenancy Sustainment Officer to provide support to their young adults withi click apply for full job details
Jul 14, 2025
Seasonal
Tenancy Sustainment Officer Kirkby-in-Ashfield, Nottinghamshire (and surrounding areas) Full time, 3 Months 37.5 Hours, Monday to Friday (shifts variable) £16.64 Umbrella or PAYE equivalent Do you have experience in managing a caseload and sustaining tenancies? Our client, a Housing Provider in in Nottinghamshire is looking for a Tenancy Sustainment Officer to provide support to their young adults withi click apply for full job details
Housing Options Officer - Hampshire (Temporary Contract) Location: Hampshire (Hybrid working considered) Contract Length: 6 months Rate: Competitive (Inside IR35) Start Date: ASAP A local authority in Hampshire is seeking an experienced Housing Options Officer to join their team on a 6-month temporary contract . This is a great opportunity to play a key role in preventing homelessness and supporting vulnerable residents in the community. Role Overview: You will provide frontline advice and support in accordance with the Homelessness Reduction Act 2017 , carrying out assessments, drafting and maintaining Personalised Housing Plans (PHPs), and delivering sustainable housing solutions. Key Responsibilities: Complete statutory homelessness assessments and issue Section 184 decisions. Develop and review Personalised Housing Plans with applicants. Offer tailored advice on housing options, tenancy sustainment, and homelessness prevention. Build effective working relationships with private landlords, housing providers, and partner agencies. Maintain up-to-date and accurate casework in line with legislation and internal procedures. Requirements: Previous experience in a similar Housing Options or Homelessness Officer role within a local authority. Strong working knowledge of the Homelessness Reduction Act and related legislation. Experience managing complex caseloads in a high-demand environment. Familiarity with housing systems such as Locata, Jigsaw, or similar is desirable. Excellent communication, decision-making, and negotiation skills. If you're available immediately or coming to the end of a contract and looking for your next opportunity in Hampshire, please get in touch to find out more. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Jul 11, 2025
Contractor
Housing Options Officer - Hampshire (Temporary Contract) Location: Hampshire (Hybrid working considered) Contract Length: 6 months Rate: Competitive (Inside IR35) Start Date: ASAP A local authority in Hampshire is seeking an experienced Housing Options Officer to join their team on a 6-month temporary contract . This is a great opportunity to play a key role in preventing homelessness and supporting vulnerable residents in the community. Role Overview: You will provide frontline advice and support in accordance with the Homelessness Reduction Act 2017 , carrying out assessments, drafting and maintaining Personalised Housing Plans (PHPs), and delivering sustainable housing solutions. Key Responsibilities: Complete statutory homelessness assessments and issue Section 184 decisions. Develop and review Personalised Housing Plans with applicants. Offer tailored advice on housing options, tenancy sustainment, and homelessness prevention. Build effective working relationships with private landlords, housing providers, and partner agencies. Maintain up-to-date and accurate casework in line with legislation and internal procedures. Requirements: Previous experience in a similar Housing Options or Homelessness Officer role within a local authority. Strong working knowledge of the Homelessness Reduction Act and related legislation. Experience managing complex caseloads in a high-demand environment. Familiarity with housing systems such as Locata, Jigsaw, or similar is desirable. Excellent communication, decision-making, and negotiation skills. If you're available immediately or coming to the end of a contract and looking for your next opportunity in Hampshire, please get in touch to find out more. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
A Local Authority is looking for a Housing Options Officer to join their team on a minimum 6-month contract, with the potential for extension. You will play a crucial role in assessing housing needs, preventing homelessness, and providing housing advice to applicants. This includes: Assessing and responding to homelessness applications under the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996. Writing S184 decision letters and Personal Housing Plans (PHPs). Providing housing options advice, including tenancy sustainment, welfare reform support, and negotiation with landlords and lenders. Managing temporary accommodation placements and seeking solutions to prevent homelessness. Experience Required: Strong working knowledge of HRA 2017, Part VII of the Housing Act 1996, and landlord & tenant law. Experience handling homelessness cases and making legally sound decisions. Prior experience with Locata or working within an Sussex Local Authority is highly desirable. Ability to work independently and as part of a small, supportive team in a rural setting. You will only be needed in the office a competitive 2 days a week, which is highly desired and offers an excellent work-life balance with a highly competitive rate. The position also offers excellent opportunities for future employment, getting you involved in strategic discussions to reduce temporary accommodation reliance across the district. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Mar 18, 2025
Contractor
A Local Authority is looking for a Housing Options Officer to join their team on a minimum 6-month contract, with the potential for extension. You will play a crucial role in assessing housing needs, preventing homelessness, and providing housing advice to applicants. This includes: Assessing and responding to homelessness applications under the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996. Writing S184 decision letters and Personal Housing Plans (PHPs). Providing housing options advice, including tenancy sustainment, welfare reform support, and negotiation with landlords and lenders. Managing temporary accommodation placements and seeking solutions to prevent homelessness. Experience Required: Strong working knowledge of HRA 2017, Part VII of the Housing Act 1996, and landlord & tenant law. Experience handling homelessness cases and making legally sound decisions. Prior experience with Locata or working within an Sussex Local Authority is highly desirable. Ability to work independently and as part of a small, supportive team in a rural setting. You will only be needed in the office a competitive 2 days a week, which is highly desired and offers an excellent work-life balance with a highly competitive rate. The position also offers excellent opportunities for future employment, getting you involved in strategic discussions to reduce temporary accommodation reliance across the district. Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Oscar Underhill Recruitment Solutions Ltd
Peterborough, Cambridgeshire
Support Worker Ex Offenders Housing provider in Supported Living Peterborough Sociable Working Hours £13.72 PAYE / £17.00 Umbrella Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Housing Support Worker Ex offenders. This is a potential temp to perm vacancy. Based in Peterborough but may need to travel to Cambridgeshire occasionally. A full-time role, 35 hours per week. Shift pattern Monday Friday managing own schedule between the hours of 8am 10pm (8-hour day) Occasional Saturday with Monday off. Work from home in between property visits. Pay rate for this job role is £13.72 per hour on PAYE OR £17.00 Umbrella. Mileage will be paid at 0.45p per mile for any work-related travel. A current Enhanced DBS will be required for this vacancy. Managing 3 4 properties and a caseload of approx. 10 clients. Please Note: This role is exempt under Schedule 9, Part 1 of the Equality Act 2010 and is open to female applicants only due to the sensitive needs of the vulnerable clients The Responsibilities: As a Housing Support Worker, you will ensure the correct tenure and support agreement is issued and service users comply with these agreements, taking appropriate action in respect of noncompliance including non-engagement with support. In your job role as a Housing Support worker, develop a move-on plan with service users at the earliest opportunity, identifying realistic options for independent or more appropriate housing. Part of your job role as a Housing Support worker will be to maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure. An important part of your job role will be to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). Furthermore, you will be you will carry out property inspections and report repair promptly to ensure the organisation provides quality homes for their clients. Skill Outcomes of this role : This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues. Support Worker Ex Offenders Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending Young People Housing Support YMCA CAHMS Prison Officer Probation Officer Supported Living Peterborough Cambridgeshire Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Mar 09, 2025
Full time
Support Worker Ex Offenders Housing provider in Supported Living Peterborough Sociable Working Hours £13.72 PAYE / £17.00 Umbrella Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Housing Support Worker Ex offenders. This is a potential temp to perm vacancy. Based in Peterborough but may need to travel to Cambridgeshire occasionally. A full-time role, 35 hours per week. Shift pattern Monday Friday managing own schedule between the hours of 8am 10pm (8-hour day) Occasional Saturday with Monday off. Work from home in between property visits. Pay rate for this job role is £13.72 per hour on PAYE OR £17.00 Umbrella. Mileage will be paid at 0.45p per mile for any work-related travel. A current Enhanced DBS will be required for this vacancy. Managing 3 4 properties and a caseload of approx. 10 clients. Please Note: This role is exempt under Schedule 9, Part 1 of the Equality Act 2010 and is open to female applicants only due to the sensitive needs of the vulnerable clients The Responsibilities: As a Housing Support Worker, you will ensure the correct tenure and support agreement is issued and service users comply with these agreements, taking appropriate action in respect of noncompliance including non-engagement with support. In your job role as a Housing Support worker, develop a move-on plan with service users at the earliest opportunity, identifying realistic options for independent or more appropriate housing. Part of your job role as a Housing Support worker will be to maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure. An important part of your job role will be to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). Furthermore, you will be you will carry out property inspections and report repair promptly to ensure the organisation provides quality homes for their clients. Skill Outcomes of this role : This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues. Support Worker Ex Offenders Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending Young People Housing Support YMCA CAHMS Prison Officer Probation Officer Supported Living Peterborough Cambridgeshire Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Oscar Underhill Recruitment Solutions Ltd
City, Derby
Support Worker Ex Offenders Housing provider in Supported Living Derby Sociable Working Hours £13.72 PAYE / £17.00 Umbrella Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Housing Support Worker Ex offenders. This is a potential temp to perm vacancy. Based in Derby but may need to travel to Nottingham and Leicester occasionally. A full-time role, 35 hours per week. Shift pattern Monday Friday managing own schedule between the hours of 8am 10pm (8-hour day) Occasional Saturday with Monday off. Work from home in between property visits. Pay rate for this job role is £13.72 per hour on PAYE OR £17.00 Umbrella. Mileage will be paid at 0.45p per mile for any work-related travel. A current Enhanced DBS will be required for this vacancy. Managing 3 4 properties and a caseload of approx. 10 clients. The Responsibilities: As a Housing Support Worker, you will ensure the correct tenure and support agreement is issued and service users comply with these agreements, taking appropriate action in respect of noncompliance including non-engagement with support. In your job role as a Housing Support worker, develop a move-on plan with service users at the earliest opportunity, identifying realistic options for independent or more appropriate housing. Part of your job role as a Housing Support worker will be to maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure. An important part of your job role will be to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). Furthermore, you will be you will carry out property inspections and report repair promptly to ensure the organisation provides quality homes for their clients. Skill Outcomes of this role : This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues. Support Worker Ex Offenders Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending Young People Housing Support YMCA CAHMS Prison Officer Probation Officer Supported Living Nottingham Nottinghamshire Derby Derbyshire Leicester Leicestershire Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Mar 09, 2025
Full time
Support Worker Ex Offenders Housing provider in Supported Living Derby Sociable Working Hours £13.72 PAYE / £17.00 Umbrella Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The vacancy is that of a Housing Support Worker Ex offenders. This is a potential temp to perm vacancy. Based in Derby but may need to travel to Nottingham and Leicester occasionally. A full-time role, 35 hours per week. Shift pattern Monday Friday managing own schedule between the hours of 8am 10pm (8-hour day) Occasional Saturday with Monday off. Work from home in between property visits. Pay rate for this job role is £13.72 per hour on PAYE OR £17.00 Umbrella. Mileage will be paid at 0.45p per mile for any work-related travel. A current Enhanced DBS will be required for this vacancy. Managing 3 4 properties and a caseload of approx. 10 clients. The Responsibilities: As a Housing Support Worker, you will ensure the correct tenure and support agreement is issued and service users comply with these agreements, taking appropriate action in respect of noncompliance including non-engagement with support. In your job role as a Housing Support worker, develop a move-on plan with service users at the earliest opportunity, identifying realistic options for independent or more appropriate housing. Part of your job role as a Housing Support worker will be to maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure. An important part of your job role will be to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). Furthermore, you will be you will carry out property inspections and report repair promptly to ensure the organisation provides quality homes for their clients. Skill Outcomes of this role : This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues. Support Worker Ex Offenders Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending Young People Housing Support YMCA CAHMS Prison Officer Probation Officer Supported Living Nottingham Nottinghamshire Derby Derbyshire Leicester Leicestershire Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Assistant Supported Living Officer Location: Huntingdon Job Type: 9-month fixed term contract (maternity cover) Full time on site supporting 29 units Salary: 13 per hour PAYE - 17.09 per hour Umbrella Enhanced DBS required Start date - 17th March 2025 One of the biggest housing associations is seeking an Assistant Supported Housing Officer to provide a comprehensive and high-quality housing service. This role involves working closely with supported accommodations to ensure the safety and well-being of all residents. The successful candidate will be instrumental in assisting residents with tenancy sustainment, safety checks, and community integration. Day-to-day of the role: Provide advice and practical assistance to residents on tenancy sustainment including benefits, arrears, budgeting, and utilities. Conduct property health and safety checks, void inspections, and manage repair logging on IT systems. Assist in the introduction of new tenants, conducting viewings, sign-ups, and initial visits. Support residents in managing anti-social behaviour and ensure compliance with relevant policies. Offer guidance on home maintenance, fire safety, and the use of equipment. Facilitate access to local services and community integration for residents. Maintain accurate administrative records and update case notes using IT systems. Attend and contribute to community safety meetings and provide reports as required. Required Skills & Qualifications: Proven experience in a homelessness and / or tenancy support role Understanding of issues relating to supported housing and vulnerable groups. Strong IT literacy skills, including proficiency in Microsoft Office. Knowledge of welfare benefits systems and health & safety regulations. Excellent communication skills, capable of dealing with stakeholders at all levels. Experience in safeguarding frameworks applicable to vulnerable/homeless individuals and families. To apply for the Assistant Supported Living Officer position, please submit your updated CV to Wendy at Reed.
Mar 08, 2025
Contractor
Assistant Supported Living Officer Location: Huntingdon Job Type: 9-month fixed term contract (maternity cover) Full time on site supporting 29 units Salary: 13 per hour PAYE - 17.09 per hour Umbrella Enhanced DBS required Start date - 17th March 2025 One of the biggest housing associations is seeking an Assistant Supported Housing Officer to provide a comprehensive and high-quality housing service. This role involves working closely with supported accommodations to ensure the safety and well-being of all residents. The successful candidate will be instrumental in assisting residents with tenancy sustainment, safety checks, and community integration. Day-to-day of the role: Provide advice and practical assistance to residents on tenancy sustainment including benefits, arrears, budgeting, and utilities. Conduct property health and safety checks, void inspections, and manage repair logging on IT systems. Assist in the introduction of new tenants, conducting viewings, sign-ups, and initial visits. Support residents in managing anti-social behaviour and ensure compliance with relevant policies. Offer guidance on home maintenance, fire safety, and the use of equipment. Facilitate access to local services and community integration for residents. Maintain accurate administrative records and update case notes using IT systems. Attend and contribute to community safety meetings and provide reports as required. Required Skills & Qualifications: Proven experience in a homelessness and / or tenancy support role Understanding of issues relating to supported housing and vulnerable groups. Strong IT literacy skills, including proficiency in Microsoft Office. Knowledge of welfare benefits systems and health & safety regulations. Excellent communication skills, capable of dealing with stakeholders at all levels. Experience in safeguarding frameworks applicable to vulnerable/homeless individuals and families. To apply for the Assistant Supported Living Officer position, please submit your updated CV to Wendy at Reed.
Rocasa Consultng are looking to recruit a experienced Housing Officer with cover a large patch of properties in covering Hertfordshire and Central Bedfordshire of 750 properties. You must have Driving licence and access to a car, all mileage piad from home address. Paying 210 per day Working Hours are 9am - 5.30pm 37 hours per week Mon - Fri Manage handover of all tenancy management exclude income, ASB and compliance Patch of 750 Able to provide a local presence on patch Good communication and general tenancy/housing management experience Good IT skills, picks up systems easily Excellent customer service, letter writing Report household repairs and any communal block repairs or health and safety concerns Deliver a tenancy management service tailored to the needs of our customers, including sign ups of new tenancies, and enabling amendments to existing tenancy agreements. Contribute to service improvement and resident involvement to achieve resident satisfaction with services. Develop and maintain effective internal and external stakeholder relationships to ensure our customers are the heart of what we do and the service we provide is excellent. Conduct home visits and tenancy reviews and visits within a customer's first year of being a tenant and beyond Refer concerns of safeguarding to the relevant agencies Work alongside statutory agencies to encourage tenancy sustainment Must Live in Patch so Herts, Central Bedfordshire Area.
Mar 08, 2025
Contractor
Rocasa Consultng are looking to recruit a experienced Housing Officer with cover a large patch of properties in covering Hertfordshire and Central Bedfordshire of 750 properties. You must have Driving licence and access to a car, all mileage piad from home address. Paying 210 per day Working Hours are 9am - 5.30pm 37 hours per week Mon - Fri Manage handover of all tenancy management exclude income, ASB and compliance Patch of 750 Able to provide a local presence on patch Good communication and general tenancy/housing management experience Good IT skills, picks up systems easily Excellent customer service, letter writing Report household repairs and any communal block repairs or health and safety concerns Deliver a tenancy management service tailored to the needs of our customers, including sign ups of new tenancies, and enabling amendments to existing tenancy agreements. Contribute to service improvement and resident involvement to achieve resident satisfaction with services. Develop and maintain effective internal and external stakeholder relationships to ensure our customers are the heart of what we do and the service we provide is excellent. Conduct home visits and tenancy reviews and visits within a customer's first year of being a tenant and beyond Refer concerns of safeguarding to the relevant agencies Work alongside statutory agencies to encourage tenancy sustainment Must Live in Patch so Herts, Central Bedfordshire Area.
A Local Authority is looking for a Homelessness Prevention Officer to join their team on a minimum 6-month contract, with the potential for extension. You will play a crucial role in assessing housing needs, preventing homelessness, and providing housing advice to applicants. This includes: Assessing and responding to homelessness applications under the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996. Writing S184 decision letters and Personal Housing Plans (PHPs). Providing housing options advice, including tenancy sustainment, welfare reform support, and negotiation with landlords and lenders. Managing temporary accommodation placements and seeking solutions to prevent homelessness. Triaging cases for Asylum Seekers and Refugees. Liaising with Private Landlords and conducting Affordability Assessments. Experience Required: Strong working knowledge of HRA 2017, Part VII of the Housing Act 1996, and landlord & tenant law. Experience handling homelessness cases and making legally sound decisions. Prior experience with Locata or working within a Kent Local Authority is highly desirable. Ability to work independently and as part of a small, supportive team in a rural setting. You will only be needed in the office a competitive 2 days a week, which is highly desired and offers an excellent work-life balance with a highly competitive rate. The position also offers excellent opportunities for future employment, getting you involved in strategic discussions to reduce temporary accommodation reliance across the district. If this role is of interest to you, please email me your most up to date CV or call (phone number removed). Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Mar 07, 2025
Contractor
A Local Authority is looking for a Homelessness Prevention Officer to join their team on a minimum 6-month contract, with the potential for extension. You will play a crucial role in assessing housing needs, preventing homelessness, and providing housing advice to applicants. This includes: Assessing and responding to homelessness applications under the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996. Writing S184 decision letters and Personal Housing Plans (PHPs). Providing housing options advice, including tenancy sustainment, welfare reform support, and negotiation with landlords and lenders. Managing temporary accommodation placements and seeking solutions to prevent homelessness. Triaging cases for Asylum Seekers and Refugees. Liaising with Private Landlords and conducting Affordability Assessments. Experience Required: Strong working knowledge of HRA 2017, Part VII of the Housing Act 1996, and landlord & tenant law. Experience handling homelessness cases and making legally sound decisions. Prior experience with Locata or working within a Kent Local Authority is highly desirable. Ability to work independently and as part of a small, supportive team in a rural setting. You will only be needed in the office a competitive 2 days a week, which is highly desired and offers an excellent work-life balance with a highly competitive rate. The position also offers excellent opportunities for future employment, getting you involved in strategic discussions to reduce temporary accommodation reliance across the district. If this role is of interest to you, please email me your most up to date CV or call (phone number removed). Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Oscar Underhill Recruitment Solutions Ltd
City, Birmingham
Supported Housing Officer Full Time Vacancy Home Based Covering West Midlands and Northwest £19.01 Umbrella Sociable Working Hours Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: My client is looking for a Supported Housing Officer The job role is until August 2025 with the view to go permanent after a review. A full-time role, it is 35 hours per week. Working pattern is Monday Friday 9 5pm role. Pay Rate is £14.55 PAYE or £19.01 Umbrella Full UK Driver s License and access to a vehicle is required. The vacancy is home based with occasional visit to properties. Property portfolio is 250 properties within the Northwest and West Midlands areas. The role is subject to an Enhanced DBS check covering children and adult s workforce issued within the last 12 months of on the update service. Dealing with tenants of social housing. Successful candidate will need strong Social Housing background which includes injunctions, possession hearing, preparing court reports and witness statements etc. The Responsibilities: As a Supported Housing Officer, you will be tasked with monitoring of all organisations rent accounts both current and former arrears and credit accounts in patch. In your job role, you will be taking direct action where arrears are accruing in line with organisation s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed. An important aspect of your role will be engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with organisations Welfare Benefit Advisor for any complex cases. In your role as a Supported Housing Officer, you will be responsible for preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy. Furthermore, you will liaise with ASB & Legal Advisor on any complex ASB. Housing Officer Generic Housing Officer Income Officer Rent Arrears Officer Income Recovery ASB Anti Social Behaviour Officer Income Arrears Officer Supported Housing Officer Tenancy Support Officer Tenancy Sustainment Officer Tenancy Services Officer Assistant Housing Manager Team Leader Deputy Housing Manager Supported Living Manager Housing Support Worker Floating Support Worker Senior Support worker Scheme Manager Tenancy Support Housing Support Tenancy Sustainment Independent Living Supported Housing Housing Project worker Full Time Supported Living Sheltered Scheme Homelessness Young People Substance Misuse Birmingham Wolverhampton Coventry Manchester Liverpool Blackpool Leicester Nottingham Northwest West Midlands East Midlands Community Support Charity Housing Association Local Authority
Mar 06, 2025
Full time
Supported Housing Officer Full Time Vacancy Home Based Covering West Midlands and Northwest £19.01 Umbrella Sociable Working Hours Temp to Perm. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: My client is looking for a Supported Housing Officer The job role is until August 2025 with the view to go permanent after a review. A full-time role, it is 35 hours per week. Working pattern is Monday Friday 9 5pm role. Pay Rate is £14.55 PAYE or £19.01 Umbrella Full UK Driver s License and access to a vehicle is required. The vacancy is home based with occasional visit to properties. Property portfolio is 250 properties within the Northwest and West Midlands areas. The role is subject to an Enhanced DBS check covering children and adult s workforce issued within the last 12 months of on the update service. Dealing with tenants of social housing. Successful candidate will need strong Social Housing background which includes injunctions, possession hearing, preparing court reports and witness statements etc. The Responsibilities: As a Supported Housing Officer, you will be tasked with monitoring of all organisations rent accounts both current and former arrears and credit accounts in patch. In your job role, you will be taking direct action where arrears are accruing in line with organisation s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed. An important aspect of your role will be engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with organisations Welfare Benefit Advisor for any complex cases. In your role as a Supported Housing Officer, you will be responsible for preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy. Furthermore, you will liaise with ASB & Legal Advisor on any complex ASB. Housing Officer Generic Housing Officer Income Officer Rent Arrears Officer Income Recovery ASB Anti Social Behaviour Officer Income Arrears Officer Supported Housing Officer Tenancy Support Officer Tenancy Sustainment Officer Tenancy Services Officer Assistant Housing Manager Team Leader Deputy Housing Manager Supported Living Manager Housing Support Worker Floating Support Worker Senior Support worker Scheme Manager Tenancy Support Housing Support Tenancy Sustainment Independent Living Supported Housing Housing Project worker Full Time Supported Living Sheltered Scheme Homelessness Young People Substance Misuse Birmingham Wolverhampton Coventry Manchester Liverpool Blackpool Leicester Nottingham Northwest West Midlands East Midlands Community Support Charity Housing Association Local Authority
Oscar Underhill Recruitment Solutions Ltd
Cargo Fleet, Yorkshire
Tenancy Support Worker Housing provider in Supported Living Middlesbrough Sociable Working Hours £13.54 PAYE OR £17.00 Umbrella Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Tenancy Support Worker. This is a potential temp to perm vacancy. A full-time role, 35 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £13.54 PAYE or £17.00 Umbrella. This vacancy will require you to drive, 0.45p per mile will be paid for work-related travel. A current Enhanced DBS will be required for this job role. Full UK Driver s license and access to a vehicle is needed. Successful canddate will be supporting clients affected by homelessness, substance misuse and single families. The Responsibilities: As a Tenancy Support Worker, you will directly be supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required. Part of your job role as a Tenancy Support Worker will be to empower and motivate service users to Identify and achieve desired outcomes. An important part of your role as a Tenancy Support Worker will be to work with the organisation s Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations. You will work in partnership with the Housing Management team to ensure the organisation is working within their voids and arrears targets, complying with Tenure Law, and abiding by their Housing policies and procedures. You will need to ensure that all the required health & safety checks are undertaken in person or by direct reports, taking any necessary remedial action. Furthermore, as a Tenancy Support Worker, you will need to provide housing related support to vulnerable individuals together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence. Housing Support Worker Ex Offenders Tenancy Sustainment Tenancy Sustainment Officer Tenancy Support Worker Housing Officer Supported Housing Housing Management Worker Tenancy Support Officer Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Middlesbrough Teesside Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies
Mar 06, 2025
Full time
Tenancy Support Worker Housing provider in Supported Living Middlesbrough Sociable Working Hours £13.54 PAYE OR £17.00 Umbrella Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Tenancy Support Worker. This is a potential temp to perm vacancy. A full-time role, 35 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £13.54 PAYE or £17.00 Umbrella. This vacancy will require you to drive, 0.45p per mile will be paid for work-related travel. A current Enhanced DBS will be required for this job role. Full UK Driver s license and access to a vehicle is needed. Successful canddate will be supporting clients affected by homelessness, substance misuse and single families. The Responsibilities: As a Tenancy Support Worker, you will directly be supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required. Part of your job role as a Tenancy Support Worker will be to empower and motivate service users to Identify and achieve desired outcomes. An important part of your role as a Tenancy Support Worker will be to work with the organisation s Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations. You will work in partnership with the Housing Management team to ensure the organisation is working within their voids and arrears targets, complying with Tenure Law, and abiding by their Housing policies and procedures. You will need to ensure that all the required health & safety checks are undertaken in person or by direct reports, taking any necessary remedial action. Furthermore, as a Tenancy Support Worker, you will need to provide housing related support to vulnerable individuals together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence. Housing Support Worker Ex Offenders Tenancy Sustainment Tenancy Sustainment Officer Tenancy Support Worker Housing Officer Supported Housing Housing Management Worker Tenancy Support Officer Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Middlesbrough Teesside Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies
Tenancy Support Worker Housing provider in Supported Living Sunderland Sociable Working Hours £13.54 PAYE OR £17.00 Umbrella Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Tenancy Support Worker. This is a potential temp to perm vacancy. A full-time role, 35 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £13.54 PAYE or £17.00 Umbrella. This vacancy will require you to drive, 0.45p per mile will be paid for work-related travel. A current Enhanced DBS will be required for this job role. Full UK Driver s license and access to a vehicle is needed. Successful candidate will be supporting clients affected by homelessness, substance misuse and single families. The Responsibilities: As a Tenancy Support Worker, you will directly be supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required. Part of your job role as a Tenancy Support Worker will be to empower and motivate service users to Identify and achieve desired outcomes. An important part of your role as a Tenancy Support Worker will be to work with the organisation s Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations. You will work in partnership with the Housing Management team to ensure the organisation is working within their voids and arrears targets, complying with Tenure Law, and abiding by their Housing policies and procedures. You will need to ensure that all the required health & safety checks are undertaken in person or by direct reports, taking any necessary remedial action. Furthermore, as a Tenancy Support Worker, you will need to provide housing related support to vulnerable individuals together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence. Housing Support Worker Ex Offenders Tenancy Sustainment Tenancy Sustainment Officer Tenancy Support Worker Housing Officer Supported Housing Housing Management Worker Tenancy Support Officer Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Sunderland Tyne and Wear Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies
Mar 06, 2025
Full time
Tenancy Support Worker Housing provider in Supported Living Sunderland Sociable Working Hours £13.54 PAYE OR £17.00 Umbrella Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Tenancy Support Worker. This is a potential temp to perm vacancy. A full-time role, 35 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £13.54 PAYE or £17.00 Umbrella. This vacancy will require you to drive, 0.45p per mile will be paid for work-related travel. A current Enhanced DBS will be required for this job role. Full UK Driver s license and access to a vehicle is needed. Successful candidate will be supporting clients affected by homelessness, substance misuse and single families. The Responsibilities: As a Tenancy Support Worker, you will directly be supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required. Part of your job role as a Tenancy Support Worker will be to empower and motivate service users to Identify and achieve desired outcomes. An important part of your role as a Tenancy Support Worker will be to work with the organisation s Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations. You will work in partnership with the Housing Management team to ensure the organisation is working within their voids and arrears targets, complying with Tenure Law, and abiding by their Housing policies and procedures. You will need to ensure that all the required health & safety checks are undertaken in person or by direct reports, taking any necessary remedial action. Furthermore, as a Tenancy Support Worker, you will need to provide housing related support to vulnerable individuals together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence. Housing Support Worker Ex Offenders Tenancy Sustainment Tenancy Sustainment Officer Tenancy Support Worker Housing Officer Supported Housing Housing Management Worker Tenancy Support Officer Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Sunderland Tyne and Wear Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies
Support Worker Ex Offenders Housing provider in Supported Living Based in Luton Sociable Working Hours £14.13 PAYE / £18.00 Umbrella Temp to Perm Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The role is that of a Housing Support Worker Ex offenders. This is a potential temp to perm job; full-time role, 35 hours per week. Job role is based in Luton but travel to Bedford and Watford will be required on an odd occasion. This post will be 8 hours working day, Monday - Friday with the requirement of covering 1 Saturday in 5 Saturdays. Pay rate for this job role is £14.13 per hour on PAYE OR £18.00 Umbrella. Mileage will be paid at 0.45p per mile for any work-related travel. Full UK Driver s License and access to a vehicle is required. A current Enhanced DBS will be required for this job role. Service User group is low to medium risk prison leavers over 18 living in the community. Post holder will be looking after 3-4 properties and GPS tracked alert com will be provided. The Responsibilities: As a Housing Support Worker, you will need to ensure that the correct tenure and support agreement is issued and service users comply with these agreements, taking appropriate action in respect of noncompliance including non-engagement with support. In your role as a Housing Support worker, you will develop a move-on plan with service users at the earliest opportunity, identifying realistic options for independent or more appropriate housing. Part of your role as a Housing Support worker will be to maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure. An important part of your role will be to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). Furthermore, you will carry out property inspections and report repair promptly to ensure the organisation is providing quality homes for their clients. Skill Outcomes of this role : This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues. Support Worker Housing Support Worker Ex Offenders Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Offenders Ex offenders Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Bedford Luton Bedfordshire Watford Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Mar 06, 2025
Full time
Support Worker Ex Offenders Housing provider in Supported Living Based in Luton Sociable Working Hours £14.13 PAYE / £18.00 Umbrella Temp to Perm Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The role is that of a Housing Support Worker Ex offenders. This is a potential temp to perm job; full-time role, 35 hours per week. Job role is based in Luton but travel to Bedford and Watford will be required on an odd occasion. This post will be 8 hours working day, Monday - Friday with the requirement of covering 1 Saturday in 5 Saturdays. Pay rate for this job role is £14.13 per hour on PAYE OR £18.00 Umbrella. Mileage will be paid at 0.45p per mile for any work-related travel. Full UK Driver s License and access to a vehicle is required. A current Enhanced DBS will be required for this job role. Service User group is low to medium risk prison leavers over 18 living in the community. Post holder will be looking after 3-4 properties and GPS tracked alert com will be provided. The Responsibilities: As a Housing Support Worker, you will need to ensure that the correct tenure and support agreement is issued and service users comply with these agreements, taking appropriate action in respect of noncompliance including non-engagement with support. In your role as a Housing Support worker, you will develop a move-on plan with service users at the earliest opportunity, identifying realistic options for independent or more appropriate housing. Part of your role as a Housing Support worker will be to maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure. An important part of your role will be to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support). Furthermore, you will carry out property inspections and report repair promptly to ensure the organisation is providing quality homes for their clients. Skill Outcomes of this role : This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve financial issues. Support Worker Housing Support Worker Ex Offenders Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Offenders Ex offenders Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Bedford Luton Bedfordshire Watford Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
We are seeking a proactive and compassionate Homeless & Housing Solutions Officer to support individuals and families at risk of homelessness. You will play a vital role in delivering housing advice, homelessness prevention, and tenancy sustainment while ensuring compliance with the Homelessness Reduction Act 2017. This role involves assessing homelessness applications, developing Personal Housing Plans (PHPs), and working with landlords, housing providers, and support services to secure sustainable housing solutions. Key Responsibilities Provide expert advice on housing options, tenancy rights, and homelessness prevention strategies. Work closely with applicants to create Personal Housing Plans (PHPs) and explore all available housing solutions. Assist clients in securing private rented accommodation, social housing, and supported housing. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring compliance with the Homelessness Reduction Act 2017. Make legally sound eligibility, homelessness, priority need, intentionality, and local connection assessments. Issue S.184 decision letters and ensure accurate case recording. Work with landlords, housing associations, social services, domestic abuse support agencies, and welfare benefits teams to support clients. Ensure safeguarding concerns are identified and appropriate referrals are made. About You Previous experience in homelessness prevention, housing options, or tenancy sustainment. Strong knowledge of housing law, homelessness legislation, and welfare benefits. Experience managing complex casework and working with vulnerable individuals. Excellent communication and negotiation skills to engage with tenants, landlords, and stakeholders. Ability to interpret and apply housing legislation effectively. Strong problem-solving and decision-making abilities. Housing-related qualification (CIH Level 3/4) or equivalent experience in housing advice and case management. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 21, 2025
Contractor
We are seeking a proactive and compassionate Homeless & Housing Solutions Officer to support individuals and families at risk of homelessness. You will play a vital role in delivering housing advice, homelessness prevention, and tenancy sustainment while ensuring compliance with the Homelessness Reduction Act 2017. This role involves assessing homelessness applications, developing Personal Housing Plans (PHPs), and working with landlords, housing providers, and support services to secure sustainable housing solutions. Key Responsibilities Provide expert advice on housing options, tenancy rights, and homelessness prevention strategies. Work closely with applicants to create Personal Housing Plans (PHPs) and explore all available housing solutions. Assist clients in securing private rented accommodation, social housing, and supported housing. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring compliance with the Homelessness Reduction Act 2017. Make legally sound eligibility, homelessness, priority need, intentionality, and local connection assessments. Issue S.184 decision letters and ensure accurate case recording. Work with landlords, housing associations, social services, domestic abuse support agencies, and welfare benefits teams to support clients. Ensure safeguarding concerns are identified and appropriate referrals are made. About You Previous experience in homelessness prevention, housing options, or tenancy sustainment. Strong knowledge of housing law, homelessness legislation, and welfare benefits. Experience managing complex casework and working with vulnerable individuals. Excellent communication and negotiation skills to engage with tenants, landlords, and stakeholders. Ability to interpret and apply housing legislation effectively. Strong problem-solving and decision-making abilities. Housing-related qualification (CIH Level 3/4) or equivalent experience in housing advice and case management. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Feb 21, 2025
Contractor
We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
