Account Manager - Managed IT Services Northampton - Hybrid Working 45,000 - 55,000 per annum + Uncapped Commission + Excellent Benefits An established and growing IT solutions provider is looking for an experienced Account Manager to join its successful team. Delivering innovative technology services to businesses across the UK, the company is known for exceptional customer service and tailored solutions that improve efficiency, strengthen security and maximise IT investment. Its portfolio includes managed IT support, cloud services, cybersecurity, networking, hardware, software licensing and IT consultancy. As an Account Manager, you will take ownership of an established portfolio of clients. You will build trusted relationships, identify opportunities for growth and ensure every customer receives an outstanding level of service. The Role Your responsibilities will include: Managing and developing an existing portfolio of business accounts. Building strong relationships with key decision-makers and becoming a trusted technology adviser. Identifying opportunities to upsell and cross-sell managed services, cloud solutions and IT products. Preparing quotations, proposals and renewal agreements. Working closely with technical and delivery teams to provide a seamless customer experience. Maintaining accurate CRM records and managing a healthy sales pipeline. Consistently achieving revenue and margin targets. About You The ideal candidate will have: Previous experience as an Account Manager, Internal Account Manager, IT Sales Executive or Customer Success Manager. Experience within the IT, Managed Services Provider (MSP), technology or telecommunications sector. Excellent communication and relationship-building skills. A consultative sales approach and a genuine commitment to customer success. Strong commercial awareness and negotiation skills. The ability to manage multiple client relationships and competing priorities. Experience using CRM systems and Microsoft Office. What's on Offer 45,000 - 55,000 basic salary Uncapped commission structure Hybrid working Ongoing training and professional development Clear opportunities for career progression Supportive and collaborative working environment Pension scheme Generous holiday allowance plus bank holidays To apply, send your CV to (url removed) or call Kylie on (phone number removed).
Aug 24, 2026
Full time
Account Manager - Managed IT Services Northampton - Hybrid Working 45,000 - 55,000 per annum + Uncapped Commission + Excellent Benefits An established and growing IT solutions provider is looking for an experienced Account Manager to join its successful team. Delivering innovative technology services to businesses across the UK, the company is known for exceptional customer service and tailored solutions that improve efficiency, strengthen security and maximise IT investment. Its portfolio includes managed IT support, cloud services, cybersecurity, networking, hardware, software licensing and IT consultancy. As an Account Manager, you will take ownership of an established portfolio of clients. You will build trusted relationships, identify opportunities for growth and ensure every customer receives an outstanding level of service. The Role Your responsibilities will include: Managing and developing an existing portfolio of business accounts. Building strong relationships with key decision-makers and becoming a trusted technology adviser. Identifying opportunities to upsell and cross-sell managed services, cloud solutions and IT products. Preparing quotations, proposals and renewal agreements. Working closely with technical and delivery teams to provide a seamless customer experience. Maintaining accurate CRM records and managing a healthy sales pipeline. Consistently achieving revenue and margin targets. About You The ideal candidate will have: Previous experience as an Account Manager, Internal Account Manager, IT Sales Executive or Customer Success Manager. Experience within the IT, Managed Services Provider (MSP), technology or telecommunications sector. Excellent communication and relationship-building skills. A consultative sales approach and a genuine commitment to customer success. Strong commercial awareness and negotiation skills. The ability to manage multiple client relationships and competing priorities. Experience using CRM systems and Microsoft Office. What's on Offer 45,000 - 55,000 basic salary Uncapped commission structure Hybrid working Ongoing training and professional development Clear opportunities for career progression Supportive and collaborative working environment Pension scheme Generous holiday allowance plus bank holidays To apply, send your CV to (url removed) or call Kylie on (phone number removed).
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 24, 2026
Full time
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
# Workday Project ManagerBirmingham, Glasgow, London, Manchester, WorthingApply for this job Permanent Experienced Professionals SaaS Solutions ID 507603-en\_GB About the job you're considering We are looking for an experienced Workday Engagement Manager to join our growing Workday Practice and lead the successful delivery of Workday engagements for our clients. This is a client-facing delivery leadership role for someone who combines strong project and programme management capability with commercial awareness, stakeholder leadership and a practical understanding of Workday delivery. You will take accountability for the delivery of Workday engagements, working with client sponsors, delivery leaders, functional and technical teams, commercial stakeholders, and account teams to deliver high-quality outcomes. You will also contribute to the continued growth of our Workday capability by supporting pre-sales activity, strengthening delivery governance, developing reusable delivery assets, and sharing knowledge across the practice. Your Role As a Workday Engagement Manager, you will act as the primary delivery lead for Workday implementation, enhancement and optimisation engagements. You will manage the end-to-end delivery lifecycle, create the conditions for effective project execution, and ensure that scope, timeline, budget, quality, risk, commercial performance and client satisfaction are actively managed throughout the engagement. You will be expected to bring a modern consulting mindset: outcome-focused, commercially aware, structured in delivery, confident with senior stakeholders and comfortable helping clients adopt Workday capabilities, data-led decision-making, automation and emerging AI-enabled functionality responsibly and effectively. Engagement delivery and governance Lead the end-to-end delivery of Workday implementation, enhancement and optimisation projects, ensuring engagements are delivered to agreed scope, quality, timeline and budget expectations. Own and maintain robust project governance, including plans, RAID management, status reporting, decision tracking, change control, dependency management and delivery assurance inputs. Client leadership and stakeholder management Act as a trusted delivery partner and primary point of contact for client stakeholders throughout the engagement lifecycle. Build and maintain strong relationships with client sponsors, programme leaders, HR, Finance, IT and operational stakeholders. Commercial, risk and quality management Manage engagement commercials, including forecast, budget, profitability, resource demand, scope control and change management within agreed governance. Ensure delivery quality through effective governance, review points, risk management, assurance activity and adherence to Workday and Capgemini delivery methods. Team leadership and practice contribution Lead, motivate and coordinate diverse delivery teams across onshore, nearshore and offshore locations. Create clarity for teams by setting expectations, managing workload, removing blockers and promoting collaborative ways of working. Your skills and experience Proven experience leading technology or Workday implementation engagements in a consultancy or professional services environment. Current Workday Services Partner certification as an Engagement Manager/Project Manager Strong understanding of Workday delivery lifecycles, deployment methodologies and the practical realities of delivering HCM, Finance, Payroll, Recruiting or broader Workday programmes. Demonstrable experience managing scope, plans, resources, budgets, risks, issues, dependencies, quality standards and profitability targets. Ability to lead diverse project teams and coordinate activity across functional, technical, data, testing, change and deployment workstreams. Strong client-facing skills, with the confidence to engage senior stakeholders, manage expectations and translate delivery complexity into clear business language. Commercial awareness and experience supporting statements of work, change control, delivery estimates, governance reporting and project financial management. Excellent communication, facilitation, problem-solving and organisational skills, with a structured and proactive approach to delivery leadership. Experience working across onshore, nearshore and offshore delivery models with multi-disciplinary and geographically distributed teams. A practical, inclusive and outcome-focused leadership style, with a willingness to coach others and contribute to the wider practice. Desirable experience Experience managing complex or multi-workstream Workday programmes, including senior stakeholder governance and delivery recovery activity. Experience supporting pre-sales, bid responses, solution proposals, mobilisation planning, commercial shaping or client demonstrations. Awareness of Workday HCM, Finance, Payroll, Recruiting, Talent, Absence, Time Tracking, Integrations, Security, Reporting, Extend or broader enterprise architecture considerations. Understanding of responsible AI adoption in HR and Finance transformation, including data readiness, governance, explainability, adoption and change considerations. Professional project or programme management qualification such as PRINCE2, PMP, MSP, Agile or equivalent practical delivery experience. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, and Meet the minimum essential criteria for the role.Please opt in during the application process. Your security clearance and pre-employment checks If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? Shape Your Path You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Flexibility to work your way You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Aug 24, 2026
Full time
# Workday Project ManagerBirmingham, Glasgow, London, Manchester, WorthingApply for this job Permanent Experienced Professionals SaaS Solutions ID 507603-en\_GB About the job you're considering We are looking for an experienced Workday Engagement Manager to join our growing Workday Practice and lead the successful delivery of Workday engagements for our clients. This is a client-facing delivery leadership role for someone who combines strong project and programme management capability with commercial awareness, stakeholder leadership and a practical understanding of Workday delivery. You will take accountability for the delivery of Workday engagements, working with client sponsors, delivery leaders, functional and technical teams, commercial stakeholders, and account teams to deliver high-quality outcomes. You will also contribute to the continued growth of our Workday capability by supporting pre-sales activity, strengthening delivery governance, developing reusable delivery assets, and sharing knowledge across the practice. Your Role As a Workday Engagement Manager, you will act as the primary delivery lead for Workday implementation, enhancement and optimisation engagements. You will manage the end-to-end delivery lifecycle, create the conditions for effective project execution, and ensure that scope, timeline, budget, quality, risk, commercial performance and client satisfaction are actively managed throughout the engagement. You will be expected to bring a modern consulting mindset: outcome-focused, commercially aware, structured in delivery, confident with senior stakeholders and comfortable helping clients adopt Workday capabilities, data-led decision-making, automation and emerging AI-enabled functionality responsibly and effectively. Engagement delivery and governance Lead the end-to-end delivery of Workday implementation, enhancement and optimisation projects, ensuring engagements are delivered to agreed scope, quality, timeline and budget expectations. Own and maintain robust project governance, including plans, RAID management, status reporting, decision tracking, change control, dependency management and delivery assurance inputs. Client leadership and stakeholder management Act as a trusted delivery partner and primary point of contact for client stakeholders throughout the engagement lifecycle. Build and maintain strong relationships with client sponsors, programme leaders, HR, Finance, IT and operational stakeholders. Commercial, risk and quality management Manage engagement commercials, including forecast, budget, profitability, resource demand, scope control and change management within agreed governance. Ensure delivery quality through effective governance, review points, risk management, assurance activity and adherence to Workday and Capgemini delivery methods. Team leadership and practice contribution Lead, motivate and coordinate diverse delivery teams across onshore, nearshore and offshore locations. Create clarity for teams by setting expectations, managing workload, removing blockers and promoting collaborative ways of working. Your skills and experience Proven experience leading technology or Workday implementation engagements in a consultancy or professional services environment. Current Workday Services Partner certification as an Engagement Manager/Project Manager Strong understanding of Workday delivery lifecycles, deployment methodologies and the practical realities of delivering HCM, Finance, Payroll, Recruiting or broader Workday programmes. Demonstrable experience managing scope, plans, resources, budgets, risks, issues, dependencies, quality standards and profitability targets. Ability to lead diverse project teams and coordinate activity across functional, technical, data, testing, change and deployment workstreams. Strong client-facing skills, with the confidence to engage senior stakeholders, manage expectations and translate delivery complexity into clear business language. Commercial awareness and experience supporting statements of work, change control, delivery estimates, governance reporting and project financial management. Excellent communication, facilitation, problem-solving and organisational skills, with a structured and proactive approach to delivery leadership. Experience working across onshore, nearshore and offshore delivery models with multi-disciplinary and geographically distributed teams. A practical, inclusive and outcome-focused leadership style, with a willingness to coach others and contribute to the wider practice. Desirable experience Experience managing complex or multi-workstream Workday programmes, including senior stakeholder governance and delivery recovery activity. Experience supporting pre-sales, bid responses, solution proposals, mobilisation planning, commercial shaping or client demonstrations. Awareness of Workday HCM, Finance, Payroll, Recruiting, Talent, Absence, Time Tracking, Integrations, Security, Reporting, Extend or broader enterprise architecture considerations. Understanding of responsible AI adoption in HR and Finance transformation, including data readiness, governance, explainability, adoption and change considerations. Professional project or programme management qualification such as PRINCE2, PMP, MSP, Agile or equivalent practical delivery experience. We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, and Meet the minimum essential criteria for the role.Please opt in during the application process. Your security clearance and pre-employment checks If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Make it real - what does it mean for you? Shape Your Path You will be empowered to explore, innovate, and progress. You will benefit from Capgemini's 'learning for life' mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.Flexibility to work your way You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you'll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses, and it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you'll build the skills you want. You'll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Head of Region - Recruitment & Workforce Solutions Location: Hybrid Home-based with regional travel Salary: Competitive + Car Allowance + 10% Bonus Contract: Full Time, PermanentLead Influence. Grow. At Opus People Solutions, we're transforming how organisations attract, engage and retain talent. As we continue to expand our Managed Service Provider (MSP) and Workforce Solutions offering, we're seeking a Head of Region to lead a portfolio of strategic client partnerships across our West Midlands and North region. This is a role where you'll have the opportunity to shape regional strategy, drive commercial growth, strengthen client relationships and develop high-performing teams while helping our clients solve workforce challenges. The Opportunity As Head of Region, you'll be responsible for the strategic and operational performance of a portfolio of MSP and workforce solutions clients. You'll work closely with senior stakeholders across public sector and local government organisations, helping them develop workforce strategies that deliver better outcomes while driving growth and performance across your region. Leading a team of Operations Managers, you'll inspire excellence, drive accountability and ensure exceptional service delivery while identifying opportunities to expand services and strengthen client partnerships. What We're Looking For Significant experience within MSP, RPO, workforce solutions, recruitment or managed service environments. Strong commercial and financial acumen with a track record of delivering growth. Exceptional stakeholder management and influencing skills. Experience working with local authorities, public sector organisations or framework-based contracts. The ability to analyse data and translate insights into actionable strategies. Proven leadership experience, developing high-performing teams and driving results through others. Excellent communication and presentation skills with confidence engaging senior decision-makers. Why Join Opus? This is an exciting opportunity to join a growing business where you can make a genuine impact. You'll play a key role in shaping client workforce strategies, driving regional growth and helping public sector organisations overcome critical workforce challenges.
Aug 24, 2026
Full time
Head of Region - Recruitment & Workforce Solutions Location: Hybrid Home-based with regional travel Salary: Competitive + Car Allowance + 10% Bonus Contract: Full Time, PermanentLead Influence. Grow. At Opus People Solutions, we're transforming how organisations attract, engage and retain talent. As we continue to expand our Managed Service Provider (MSP) and Workforce Solutions offering, we're seeking a Head of Region to lead a portfolio of strategic client partnerships across our West Midlands and North region. This is a role where you'll have the opportunity to shape regional strategy, drive commercial growth, strengthen client relationships and develop high-performing teams while helping our clients solve workforce challenges. The Opportunity As Head of Region, you'll be responsible for the strategic and operational performance of a portfolio of MSP and workforce solutions clients. You'll work closely with senior stakeholders across public sector and local government organisations, helping them develop workforce strategies that deliver better outcomes while driving growth and performance across your region. Leading a team of Operations Managers, you'll inspire excellence, drive accountability and ensure exceptional service delivery while identifying opportunities to expand services and strengthen client partnerships. What We're Looking For Significant experience within MSP, RPO, workforce solutions, recruitment or managed service environments. Strong commercial and financial acumen with a track record of delivering growth. Exceptional stakeholder management and influencing skills. Experience working with local authorities, public sector organisations or framework-based contracts. The ability to analyse data and translate insights into actionable strategies. Proven leadership experience, developing high-performing teams and driving results through others. Excellent communication and presentation skills with confidence engaging senior decision-makers. Why Join Opus? This is an exciting opportunity to join a growing business where you can make a genuine impact. You'll play a key role in shaping client workforce strategies, driving regional growth and helping public sector organisations overcome critical workforce challenges.
IT Services Manager Location: Worcester Salary: £45,000 - £55,000 DOE + benefits Benefits: 25 days' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking Our client, a growing UK Managed Service Provider, is hiring an experienced IT Services Manager to lead its technical service operation across support, field services and project delivery. This is a senior leadership position with genuine scope to influence how IT services are delivered. You'll develop the technical team, drive service standards, oversee customer projects and act as a senior technical and operational point of contact across the business. What you'll do Lead, mentor and develop teams across Helpdesk, Field Services, Projects and Technical Specialists Own day-to-day IT service delivery, ensuring SLA, KPI and customer service targets are achieved Manage resource planning, workload, utilisation and capacity across BAU support and project delivery Act as the senior escalation point for complex technical and service-related issues Review service performance, customer satisfaction and operational metrics, driving improvements where required Maintain technical standards, documentation, change control and best practice Oversee customer technology projects, ensuring effective resourcing, handovers and delivery Support technical pre-sales, including customer workshops, solution design, proposals and Statements of Work Develop structured training, certification and progression plans for the technical team Manage key technology suppliers and support technical and commercial decision-making Support compliance with ISO 9001, ISO 27001, Cyber Essentials and internal operational standards Drive automation, standardisation and continuous improvement across IT operations You'll work closely with Sales, Service Delivery, Project Management and senior stakeholders to ensure solutions are technically robust, commercially viable and deliverable. Projects will cover areas including Microsoft 365, Azure and cloud migrations, networking and infrastructure, cyber security, VoIP/Unified Communications, connectivity and customer technology refresh programmes. What we're looking for At least 3 years' leadership experience within a technical environment Proven experience managing technical support teams within an MSP Experience overseeing both BAU support operations and technical project delivery Strong understanding of service management, SLAs, KPIs and escalation processes Demonstrable experience improving processes, team performance and customer satisfaction Strong leadership, communication and stakeholder management skills Commercial awareness with a customer-focused approach Full UK driving licence You'll also bring broad technical knowledge across areas such as: Microsoft 365, Exchange, Teams, SharePoint, Intune and Entra ID Microsoft Azure and cloud migration Networking, routing, switching, wireless and firewalls Cyber security technologies and best practice VoIP and Unified Communications Broadband, leased lines and connectivity Backup, Business Continuity and Disaster Recovery PSA, RMM and CRM platforms within an MSP environment Experience with ITIL, Microsoft certifications, 3CX, networking/security vendor certifications or ISO 9001/27001 would be advantageous. The ideal candidate will combine strong technical understanding with confident people leadership and commercial awareness. You'll enjoy developing teams, improving service delivery and taking ownership in a fast-paced MSP environment. Why join? £45,000 - £55,000 salary, dependent on experience Company-funded professional training and technical certifications Clear career development and progression opportunities 25 days' annual leave plus bank holidays Up to 2 additional paid days for volunteering with a nominated charity Pension scheme Free on-site parking Modern working environment Optional social events and team activities Collaborative culture with the opportunity to influence the future of IT service delivery Apply now to take ownership of IT service delivery within a growing MSP and help shape the next stage of its technical operation.
Aug 21, 2026
Full time
IT Services Manager Location: Worcester Salary: £45,000 - £55,000 DOE + benefits Benefits: 25 days' holiday + bank holidays, funded training and certifications, pension, charity leave and free on-site parking Our client, a growing UK Managed Service Provider, is hiring an experienced IT Services Manager to lead its technical service operation across support, field services and project delivery. This is a senior leadership position with genuine scope to influence how IT services are delivered. You'll develop the technical team, drive service standards, oversee customer projects and act as a senior technical and operational point of contact across the business. What you'll do Lead, mentor and develop teams across Helpdesk, Field Services, Projects and Technical Specialists Own day-to-day IT service delivery, ensuring SLA, KPI and customer service targets are achieved Manage resource planning, workload, utilisation and capacity across BAU support and project delivery Act as the senior escalation point for complex technical and service-related issues Review service performance, customer satisfaction and operational metrics, driving improvements where required Maintain technical standards, documentation, change control and best practice Oversee customer technology projects, ensuring effective resourcing, handovers and delivery Support technical pre-sales, including customer workshops, solution design, proposals and Statements of Work Develop structured training, certification and progression plans for the technical team Manage key technology suppliers and support technical and commercial decision-making Support compliance with ISO 9001, ISO 27001, Cyber Essentials and internal operational standards Drive automation, standardisation and continuous improvement across IT operations You'll work closely with Sales, Service Delivery, Project Management and senior stakeholders to ensure solutions are technically robust, commercially viable and deliverable. Projects will cover areas including Microsoft 365, Azure and cloud migrations, networking and infrastructure, cyber security, VoIP/Unified Communications, connectivity and customer technology refresh programmes. What we're looking for At least 3 years' leadership experience within a technical environment Proven experience managing technical support teams within an MSP Experience overseeing both BAU support operations and technical project delivery Strong understanding of service management, SLAs, KPIs and escalation processes Demonstrable experience improving processes, team performance and customer satisfaction Strong leadership, communication and stakeholder management skills Commercial awareness with a customer-focused approach Full UK driving licence You'll also bring broad technical knowledge across areas such as: Microsoft 365, Exchange, Teams, SharePoint, Intune and Entra ID Microsoft Azure and cloud migration Networking, routing, switching, wireless and firewalls Cyber security technologies and best practice VoIP and Unified Communications Broadband, leased lines and connectivity Backup, Business Continuity and Disaster Recovery PSA, RMM and CRM platforms within an MSP environment Experience with ITIL, Microsoft certifications, 3CX, networking/security vendor certifications or ISO 9001/27001 would be advantageous. The ideal candidate will combine strong technical understanding with confident people leadership and commercial awareness. You'll enjoy developing teams, improving service delivery and taking ownership in a fast-paced MSP environment. Why join? £45,000 - £55,000 salary, dependent on experience Company-funded professional training and technical certifications Clear career development and progression opportunities 25 days' annual leave plus bank holidays Up to 2 additional paid days for volunteering with a nominated charity Pension scheme Free on-site parking Modern working environment Optional social events and team activities Collaborative culture with the opportunity to influence the future of IT service delivery Apply now to take ownership of IT service delivery within a growing MSP and help shape the next stage of its technical operation.
TLT is seeking a Contract Legal Project Manager with public inquiry experience to support its Public Inquiries, Inquests and Public Law Team. Due to an urgent business requirement, we are keen to identify suitable candidates who are immediately available or have a short notice period. This opportunity is offered on an initial 12-month contract, with a strong likelihood of extension, and will be engaged on a day-rate basis via an Umbrella company. Given the requirement for full-time office attendance in London, we are particularly interested in speaking with candidates who are based within a reasonable commuting distance and can commence the assignment at short notice. This is an excellent opportunity to join a busy, high-profile team supporting significant and complex public inquiry matters. Key Responsibilities Develop matter plans, scopes, timelines, budgets and pricing assumptions with instructing lawyers and clients. Manage matters, projects and portfolios to deliver to scope, time and budget; monitor progress, manage risks/issues and control scope changes. Coordinate stakeholders (clients, partners, lawyers, paralegals and business services) and run effective governance routines. Prepare proposals and support bids where Legal Project Management is core to successful service delivery. Establish and apply consistent LPM methods, templates and tooling across matters. Produce regular status reporting, dashboards and post matter reviews; capture lessons learned and drive continuous improvement. Plan and manage resourcing for high volume programs (e.g., paralegal teams), including onboarding, work allocation and quality assurance. Champion and help embed legal technology and process improvement; support change management and adoption activities. Contribute to LPM capability building (training, coaching and share best practice) across the firm. Skills & Experience Project management qualification (APM, PRINCE2, PMP, MSP/MoP) or equivalent experience. 3+ years' experience delivering projects in legal/professional services, with exposure to litigation, corporate, real estate and remediation projects. Strong commercial awareness; confident engaging senior stakeholders and influencing outcomes. Proficiency with project/reporting tools (e.g., MS Project, Excel, PowerPoint) and matter reporting. Experience managing multiple concurrent projects and large teams; able to prioritise and work at pace. Practical knowledge of legal process improvement, design thinking/legal design and alternative delivery strategies. Hands on familiarity with legal technology solutions (including AI enabled tools) and embedding change. Excellent communication skills; able to translate client needs into clear delivery plans and documentation. Degree level education; Law degree preferred but not essential. About TLT Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. Over the last few years TLT's successful growth, delivery of high-quality work and support for colleagues has been consistently recognised by The Times and at the Legal Business, The Lawyer and British Legal Awards. Our ambition is to create opportunities for what comes next for our clients, recognised as their 1st tier adviser and being valued for our values. We do this in our unique way by creating social value and a dynamic environment where our people are curious, creative and ambitious for their success. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute to the success of TLT.
Aug 20, 2026
Full time
TLT is seeking a Contract Legal Project Manager with public inquiry experience to support its Public Inquiries, Inquests and Public Law Team. Due to an urgent business requirement, we are keen to identify suitable candidates who are immediately available or have a short notice period. This opportunity is offered on an initial 12-month contract, with a strong likelihood of extension, and will be engaged on a day-rate basis via an Umbrella company. Given the requirement for full-time office attendance in London, we are particularly interested in speaking with candidates who are based within a reasonable commuting distance and can commence the assignment at short notice. This is an excellent opportunity to join a busy, high-profile team supporting significant and complex public inquiry matters. Key Responsibilities Develop matter plans, scopes, timelines, budgets and pricing assumptions with instructing lawyers and clients. Manage matters, projects and portfolios to deliver to scope, time and budget; monitor progress, manage risks/issues and control scope changes. Coordinate stakeholders (clients, partners, lawyers, paralegals and business services) and run effective governance routines. Prepare proposals and support bids where Legal Project Management is core to successful service delivery. Establish and apply consistent LPM methods, templates and tooling across matters. Produce regular status reporting, dashboards and post matter reviews; capture lessons learned and drive continuous improvement. Plan and manage resourcing for high volume programs (e.g., paralegal teams), including onboarding, work allocation and quality assurance. Champion and help embed legal technology and process improvement; support change management and adoption activities. Contribute to LPM capability building (training, coaching and share best practice) across the firm. Skills & Experience Project management qualification (APM, PRINCE2, PMP, MSP/MoP) or equivalent experience. 3+ years' experience delivering projects in legal/professional services, with exposure to litigation, corporate, real estate and remediation projects. Strong commercial awareness; confident engaging senior stakeholders and influencing outcomes. Proficiency with project/reporting tools (e.g., MS Project, Excel, PowerPoint) and matter reporting. Experience managing multiple concurrent projects and large teams; able to prioritise and work at pace. Practical knowledge of legal process improvement, design thinking/legal design and alternative delivery strategies. Hands on familiarity with legal technology solutions (including AI enabled tools) and embedding change. Excellent communication skills; able to translate client needs into clear delivery plans and documentation. Degree level education; Law degree preferred but not essential. About TLT Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people. With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. Over the last few years TLT's successful growth, delivery of high-quality work and support for colleagues has been consistently recognised by The Times and at the Legal Business, The Lawyer and British Legal Awards. Our ambition is to create opportunities for what comes next for our clients, recognised as their 1st tier adviser and being valued for our values. We do this in our unique way by creating social value and a dynamic environment where our people are curious, creative and ambitious for their success. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute to the success of TLT.
ITAD Sales Manager (IT Asset Disposition) Location: Bishop's Stortford area, on the Essex/Herts border Competitive salary + commission Job Type: Permanent, Full-time We are recruiting an experienced ITAD Sales Manager ( IT Asset Disposition) to sell end-to-end solutions to commercial and public-sector clients, win enterprise business, grow key accounts, and drive revenue. You'll lead expansion, securing large contracts, building a high-value pipeline, and positioning the company as a go-to ITAD partner for enterprise clients, MSPs, VARs and data centre operators, while ensuring secure data sanitisation, compliance, logistics and operational delivery. This is a hands-on, target-driven position with real scope to grow a portfolio and, at manager level, build and lead a high-performing sales department. What you'll be doing Develop and execute a strategic sales plan to achieve and exceed revenue targets within the ITAD sector Identify, prospect, and secure new enterprise clients across key industries (finance, healthcare, technology, public sector, etc.) Manage the full sales cycle: lead generation, discovery, proposal, negotiation, and close Build and maintain strong relationships with C-level stakeholders and senior decision-makers Provide consultative solutions aligned to client needs, including data destruction, asset recovery, remarketing, and compliance services Partner with operations, logistics, and compliance teams to ensure smooth delivery and excellent client experience Stay current on ITAD trends, regulations (data protection, environmental compliance), and competitor offerings Create and deliver high-quality proposals, presentations, and RFP responses Maintain accurate pipeline tracking and forecasting using CRM tools Mentor junior sales team members and contribute to wider sales strategy What we're looking for Proven track record in ITAD sales or adjacent B2B services (IT services, recycling, data destruction, logistics, managed services, hardware lifecycle). Strong new business development and account management capability. Excellent commercial acumen: pricing, margin, contracts, negotiation and closing. Confident communicator with strong presentation and proposal writing skills. Solid understanding of data security / sanitisation and compliance (GDPR, WEEE; ADISA/NAID awareness highly beneficial). People leadership/coaching experience with measurable team performance improvements. HRGO Recruitment provides both permanent and temporary job opportunities across the UK. Applicants must have the right to work in the UK. HRGO is committed to equal opportunities for all.
Aug 19, 2026
Full time
ITAD Sales Manager (IT Asset Disposition) Location: Bishop's Stortford area, on the Essex/Herts border Competitive salary + commission Job Type: Permanent, Full-time We are recruiting an experienced ITAD Sales Manager ( IT Asset Disposition) to sell end-to-end solutions to commercial and public-sector clients, win enterprise business, grow key accounts, and drive revenue. You'll lead expansion, securing large contracts, building a high-value pipeline, and positioning the company as a go-to ITAD partner for enterprise clients, MSPs, VARs and data centre operators, while ensuring secure data sanitisation, compliance, logistics and operational delivery. This is a hands-on, target-driven position with real scope to grow a portfolio and, at manager level, build and lead a high-performing sales department. What you'll be doing Develop and execute a strategic sales plan to achieve and exceed revenue targets within the ITAD sector Identify, prospect, and secure new enterprise clients across key industries (finance, healthcare, technology, public sector, etc.) Manage the full sales cycle: lead generation, discovery, proposal, negotiation, and close Build and maintain strong relationships with C-level stakeholders and senior decision-makers Provide consultative solutions aligned to client needs, including data destruction, asset recovery, remarketing, and compliance services Partner with operations, logistics, and compliance teams to ensure smooth delivery and excellent client experience Stay current on ITAD trends, regulations (data protection, environmental compliance), and competitor offerings Create and deliver high-quality proposals, presentations, and RFP responses Maintain accurate pipeline tracking and forecasting using CRM tools Mentor junior sales team members and contribute to wider sales strategy What we're looking for Proven track record in ITAD sales or adjacent B2B services (IT services, recycling, data destruction, logistics, managed services, hardware lifecycle). Strong new business development and account management capability. Excellent commercial acumen: pricing, margin, contracts, negotiation and closing. Confident communicator with strong presentation and proposal writing skills. Solid understanding of data security / sanitisation and compliance (GDPR, WEEE; ADISA/NAID awareness highly beneficial). People leadership/coaching experience with measurable team performance improvements. HRGO Recruitment provides both permanent and temporary job opportunities across the UK. Applicants must have the right to work in the UK. HRGO is committed to equal opportunities for all.
Scope Houlihan Lokey, Inc. (NYSE:HLI) is a leading global investment bank recognized for delivering independent strategic and financial advice to corporations, financial sponsors, and governments. The firm is seeking a proactive, highly organized, and detail oriented Global Payroll Project Manager for a 2 year fixed term assignment within our Human Capital Group (HCG). This role will drive the global implementation and rollout of Global Payroll integrated with our Workday HCM platform, partnering with HCG teams, HL internal teams, and managed service providers. Responsibilities Project Planning, Governance & Execution Collaborate with VP Global Payroll & Strategic Initiatives, IT Project Manager, and MSP team including Program Manager, Project Managers, and country implementation teams to execute implementation of the Global Payroll system across international entities. Drive development with MSP Project Managers for each country to create detailed project plans, work streams, comprehensive timelines, resource allocations, and deliverables. Manage project scope and milestone tracking; advise on the resource allocations required for the implementation with clear breakdowns. Identify and raise potential project risks to keep project phases on track and within scope, and partner to design robust mitigation strategies. Monitor, track, and regularly report project status, milestones, challenges, and proposed solutions to senior HCG stakeholders and the Global Payroll Leadership team. Manage project escalation processes, making timely, risk aware decisions in the interest of the business. System Integration & Data Migration Coordinate with Workday Solutions and IT system configurations and integrations between Workday HCM and Global Payroll systems. Lead data migration initiatives, assisting teams in planning for, preparing, cleansing, transforming, and validating payroll data prior to migration. Oversee thorough quality assurance, system testing, and parallel payroll cycles to ensure data integrity, operational excellence, and zero defect payroll runs. Stakeholder, Vendor & Cross Functional Collaboration Serve as the main liaison for HCG and foster collaborative working relationships between HCG teams, IT, and external vendors. Manage vendor performance and accountability, ensuring service and solution delivery aligns with contractual obligations and timelines. Navigate and resolve requirements across multiple jurisdictions, aligning local country specific statutory requirements with centralized global payroll standards. Change Management, Training & Post Implementation Support Support payroll team in development of standard operating procedures (SOPs), system specifications, and requirements to ensure smooth post implementation transition. Identify opportunities to automate payroll processes, standardize global payroll activities, and reduce manual intervention through system enhancements and process optimization. Lead payroll team cutover planning activities including payroll freeze periods, deployment readiness, contingency planning, rollback procedures, and production transition. Oversee post go live hypercare and system support to resolve operational issues and stabilize the system before handing over to business as usual (BAU) operations. Qualifications Basic Qualifications Bachelor's degree in Business Administration, Human Resource Management, Management Information Systems, or a related field, or equivalent experience. 5+ years of dedicated project management or operational implementation experience, with at least 3 years focused on end to end global payroll migrations, implementations, client transitions, and strong vendor management to meet timelines and project milestones. Practical experience with Workday HCM and Global Payroll implementations with managed service partners via Workday connectors and relays of information from Workday HRIS to vendor payroll platforms. Proven experience managing project rollouts and adhering to payroll project road maps across multiple international jurisdictions and multiple in country entities, languages, and time zones. High proficiency in project management methodologies (Agile, Waterfall, Hybrid, Lean Six Sigma) and project tracking tools (e.g., Asana, Jira, SmartSheets). Strong written and verbal English communication skills, with a track record of articulating complex technical timelines and issues to diverse audiences and global country level stakeholders. Detail oriented, highly organized, and capable of working independently with active stakeholder project stage gate updates under pressure in a fast paced environment. Preferred Qualifications PMP, CAPM, PRINCE2, or related project management professional certification. Professional experience in financial services or a similarly complex, highly regulated global corporate environment. Working knowledge of Asana and SmartSheet or equivalent project management/tracking systems. This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
Aug 15, 2026
Full time
Scope Houlihan Lokey, Inc. (NYSE:HLI) is a leading global investment bank recognized for delivering independent strategic and financial advice to corporations, financial sponsors, and governments. The firm is seeking a proactive, highly organized, and detail oriented Global Payroll Project Manager for a 2 year fixed term assignment within our Human Capital Group (HCG). This role will drive the global implementation and rollout of Global Payroll integrated with our Workday HCM platform, partnering with HCG teams, HL internal teams, and managed service providers. Responsibilities Project Planning, Governance & Execution Collaborate with VP Global Payroll & Strategic Initiatives, IT Project Manager, and MSP team including Program Manager, Project Managers, and country implementation teams to execute implementation of the Global Payroll system across international entities. Drive development with MSP Project Managers for each country to create detailed project plans, work streams, comprehensive timelines, resource allocations, and deliverables. Manage project scope and milestone tracking; advise on the resource allocations required for the implementation with clear breakdowns. Identify and raise potential project risks to keep project phases on track and within scope, and partner to design robust mitigation strategies. Monitor, track, and regularly report project status, milestones, challenges, and proposed solutions to senior HCG stakeholders and the Global Payroll Leadership team. Manage project escalation processes, making timely, risk aware decisions in the interest of the business. System Integration & Data Migration Coordinate with Workday Solutions and IT system configurations and integrations between Workday HCM and Global Payroll systems. Lead data migration initiatives, assisting teams in planning for, preparing, cleansing, transforming, and validating payroll data prior to migration. Oversee thorough quality assurance, system testing, and parallel payroll cycles to ensure data integrity, operational excellence, and zero defect payroll runs. Stakeholder, Vendor & Cross Functional Collaboration Serve as the main liaison for HCG and foster collaborative working relationships between HCG teams, IT, and external vendors. Manage vendor performance and accountability, ensuring service and solution delivery aligns with contractual obligations and timelines. Navigate and resolve requirements across multiple jurisdictions, aligning local country specific statutory requirements with centralized global payroll standards. Change Management, Training & Post Implementation Support Support payroll team in development of standard operating procedures (SOPs), system specifications, and requirements to ensure smooth post implementation transition. Identify opportunities to automate payroll processes, standardize global payroll activities, and reduce manual intervention through system enhancements and process optimization. Lead payroll team cutover planning activities including payroll freeze periods, deployment readiness, contingency planning, rollback procedures, and production transition. Oversee post go live hypercare and system support to resolve operational issues and stabilize the system before handing over to business as usual (BAU) operations. Qualifications Basic Qualifications Bachelor's degree in Business Administration, Human Resource Management, Management Information Systems, or a related field, or equivalent experience. 5+ years of dedicated project management or operational implementation experience, with at least 3 years focused on end to end global payroll migrations, implementations, client transitions, and strong vendor management to meet timelines and project milestones. Practical experience with Workday HCM and Global Payroll implementations with managed service partners via Workday connectors and relays of information from Workday HRIS to vendor payroll platforms. Proven experience managing project rollouts and adhering to payroll project road maps across multiple international jurisdictions and multiple in country entities, languages, and time zones. High proficiency in project management methodologies (Agile, Waterfall, Hybrid, Lean Six Sigma) and project tracking tools (e.g., Asana, Jira, SmartSheets). Strong written and verbal English communication skills, with a track record of articulating complex technical timelines and issues to diverse audiences and global country level stakeholders. Detail oriented, highly organized, and capable of working independently with active stakeholder project stage gate updates under pressure in a fast paced environment. Preferred Qualifications PMP, CAPM, PRINCE2, or related project management professional certification. Professional experience in financial services or a similarly complex, highly regulated global corporate environment. Working knowledge of Asana and SmartSheet or equivalent project management/tracking systems. This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
Ernest Gordon Recruitment Limited
Glasgow, Lanarkshire
Field Sales Manager (Print Manufacturer Partner) Glasgow £35,000 - £40,000 (OTE £75,000) + Company Car + Progression + Training + Company Benefits Are you a Sales Manager or similar with experience in the print industry that wants to join a business with a great reputation, best in class commission structure and state of the art product suite? Do you want to join a long standing business and be the focal point of growing the company and be well rewarded for your efforts with excellent earning potential? On offer is the chance to join a leading provider of digital print hardware and managed print services that have had steady growth for over 30 years and are now the go to name for MSP services and print services. In this role you will be covering the North Scottish local patch, meeting with potential and pre-existing clients to discuss the latest offerings. The ideal candidate is a Sales Manager or similar within the print industry looking to join an innovative business and work with companies of all sizes. The Role Working with pre-existing Clients Finding new Clients to sell solutions to in the North of Scotland Going on Client visits and meetings In this role you will have a company car, that is take home and for personal use In this role you will receive 20-30% commission The Candidate Print industry experience in sales capacity Full UK driving license Commutable to Glasgow Reference number: BBBH 25045 Key Words: IT Sales, Area Sales Manager, Territory Sales Manager, IT Sales Executive, IT Sales Representative, Managed Print Services, Print Solutions, Printers, Xerox, MSP, Managed Service Provider If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
Jun 01, 2026
Full time
Field Sales Manager (Print Manufacturer Partner) Glasgow £35,000 - £40,000 (OTE £75,000) + Company Car + Progression + Training + Company Benefits Are you a Sales Manager or similar with experience in the print industry that wants to join a business with a great reputation, best in class commission structure and state of the art product suite? Do you want to join a long standing business and be the focal point of growing the company and be well rewarded for your efforts with excellent earning potential? On offer is the chance to join a leading provider of digital print hardware and managed print services that have had steady growth for over 30 years and are now the go to name for MSP services and print services. In this role you will be covering the North Scottish local patch, meeting with potential and pre-existing clients to discuss the latest offerings. The ideal candidate is a Sales Manager or similar within the print industry looking to join an innovative business and work with companies of all sizes. The Role Working with pre-existing Clients Finding new Clients to sell solutions to in the North of Scotland Going on Client visits and meetings In this role you will have a company car, that is take home and for personal use In this role you will receive 20-30% commission The Candidate Print industry experience in sales capacity Full UK driving license Commutable to Glasgow Reference number: BBBH 25045 Key Words: IT Sales, Area Sales Manager, Territory Sales Manager, IT Sales Executive, IT Sales Representative, Managed Print Services, Print Solutions, Printers, Xerox, MSP, Managed Service Provider If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
Job Title: Sales & Commercial Director Location: Newbury (Hybrid - with travel to clients and offices) Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. We recognise and develop talent, with a strong focus on retention through clear career opportunities, both lateral and horizontal. Our culture is built on the continuous refinement of skills and knowledge, both collectively and individually. We actively encourage creativity and innovation and firmly believe that our people are what make us great. About the role: We're seeking a Sales & Commercial Director to lead our revenue growth as we target 10M+. You'll shape business strategy, drive innovation, and strengthen client relationships in a fast-growing organisation. Our plan is to appoint an experienced sales leader who can develop and implement effective sales methods for improved account management and client experience. Your leadership will directly impact revenue and service quality. Key Responsibilities Revenue Growth & Strategy Drive revenue growth and strategy Build a reliable sales pipeline Develop strategic partnerships Account Management & Client Growth Lead Account Management Deliver regular QBRs Promote upsell/cross-sell opportunities Oversee technical training for new products Maintain strong relationships with key clients Establish client feedback systems New Business Development Direct new business development and market planning Manage new client acquisition efforts Implement repeatable sales processes Align sales and marketing for better results Find new routes to market Commercial Governance & Profitability Manage pricing, commercial models, and margins Ensure accurate proposals and service alignment Protect against unprofitable engagements Standardize contracts and commercial terms Pre-Sales & Solution Alignment Collaborate with Solutions Architect / Pre-Sales teams Maintain structured deal review and approval Leadership & Team Development Lead and mentor Account Managers, Rev Ops, and Sales Admin Build an accountable, high-performing commercial team Introduce new working methods to support change Strategically improve procedures, standards, and policies Oversee technical training for new products Monitor CRM usage Foster a culture reflecting company values: Secure Own Improve Enable Vendor and Partner Management Manage vendor relationships and strategies Promote partner programs Handle vendor escalations Present innovative products and brands to clients Support sales offers with Account Managers Join client and vendor meetings with Account Managers and Commercial Manager Cross-Functional Collaboration Ensure smooth transition from sales to delivery Provide ongoing feedback between clients, sales, and operations Key Performance Indicators (KPIs): Revenue growth (new and existing clients) Gross margin and deal profitability Pipeline value and conversion rates Client retention and account growth Proposal accuracy and delivery success rate Sales cycle efficiency About you: Essential Proven experience in a senior sales or commercial leadership role within an MSP or IT services business Strong understanding of Managed IT Services, Microsoft 365 and cloud solutions, Cybersecurity services Demonstrated ability to build and lead high-performing sales team, deliver revenue growth in a service-based environment Manage complex, multi-stakeholder sales cycles Strong commercial acumen with a focus on margin and profitability Desirable Experience working with hospitality or high-end service sectors Familiarity with ITSM / PSA tools (e.g. Autotask) and sales processes Experience in scaling a business from 5M- 10M+ Personal Attributes Commercially astute and results-driven Strategic thinker with strong execution capability Confident, credible, and client-facing at senior level Highly organised with attention to detail Collaborative leader who can bridge sales and operations effectively Passionate about delivering exceptional client experience Why join us: Be part of a growing, ambitious MSP with a strong reputation in the hospitality sector Play a key role in shaping the next phase of growth Work within a leadership team committed to delivering premium, "5-star" IT services Opportunity to build and scale a high-performing commercial function Please Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Head of Business Development, Account Director, Head of Partnership Sales, Head of Sales may also be considered for this role.
May 30, 2026
Full time
Job Title: Sales & Commercial Director Location: Newbury (Hybrid - with travel to clients and offices) Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. We recognise and develop talent, with a strong focus on retention through clear career opportunities, both lateral and horizontal. Our culture is built on the continuous refinement of skills and knowledge, both collectively and individually. We actively encourage creativity and innovation and firmly believe that our people are what make us great. About the role: We're seeking a Sales & Commercial Director to lead our revenue growth as we target 10M+. You'll shape business strategy, drive innovation, and strengthen client relationships in a fast-growing organisation. Our plan is to appoint an experienced sales leader who can develop and implement effective sales methods for improved account management and client experience. Your leadership will directly impact revenue and service quality. Key Responsibilities Revenue Growth & Strategy Drive revenue growth and strategy Build a reliable sales pipeline Develop strategic partnerships Account Management & Client Growth Lead Account Management Deliver regular QBRs Promote upsell/cross-sell opportunities Oversee technical training for new products Maintain strong relationships with key clients Establish client feedback systems New Business Development Direct new business development and market planning Manage new client acquisition efforts Implement repeatable sales processes Align sales and marketing for better results Find new routes to market Commercial Governance & Profitability Manage pricing, commercial models, and margins Ensure accurate proposals and service alignment Protect against unprofitable engagements Standardize contracts and commercial terms Pre-Sales & Solution Alignment Collaborate with Solutions Architect / Pre-Sales teams Maintain structured deal review and approval Leadership & Team Development Lead and mentor Account Managers, Rev Ops, and Sales Admin Build an accountable, high-performing commercial team Introduce new working methods to support change Strategically improve procedures, standards, and policies Oversee technical training for new products Monitor CRM usage Foster a culture reflecting company values: Secure Own Improve Enable Vendor and Partner Management Manage vendor relationships and strategies Promote partner programs Handle vendor escalations Present innovative products and brands to clients Support sales offers with Account Managers Join client and vendor meetings with Account Managers and Commercial Manager Cross-Functional Collaboration Ensure smooth transition from sales to delivery Provide ongoing feedback between clients, sales, and operations Key Performance Indicators (KPIs): Revenue growth (new and existing clients) Gross margin and deal profitability Pipeline value and conversion rates Client retention and account growth Proposal accuracy and delivery success rate Sales cycle efficiency About you: Essential Proven experience in a senior sales or commercial leadership role within an MSP or IT services business Strong understanding of Managed IT Services, Microsoft 365 and cloud solutions, Cybersecurity services Demonstrated ability to build and lead high-performing sales team, deliver revenue growth in a service-based environment Manage complex, multi-stakeholder sales cycles Strong commercial acumen with a focus on margin and profitability Desirable Experience working with hospitality or high-end service sectors Familiarity with ITSM / PSA tools (e.g. Autotask) and sales processes Experience in scaling a business from 5M- 10M+ Personal Attributes Commercially astute and results-driven Strategic thinker with strong execution capability Confident, credible, and client-facing at senior level Highly organised with attention to detail Collaborative leader who can bridge sales and operations effectively Passionate about delivering exceptional client experience Why join us: Be part of a growing, ambitious MSP with a strong reputation in the hospitality sector Play a key role in shaping the next phase of growth Work within a leadership team committed to delivering premium, "5-star" IT services Opportunity to build and scale a high-performing commercial function Please Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Head of Business Development, Account Director, Head of Partnership Sales, Head of Sales may also be considered for this role.
IT Manager - Manchester Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced IT Manager to join their central office team in Manchester City Centre. This is a fantastic opportunity for a motivated IT professional to take on a role with both hands-on technical responsibilities and the chance to contribute to strategic IT initiatives. Key Responsibilities Take ownership of complex technical issues and ensure timely resolution. Work closely with the CTO and business stakeholders to deliver effective technical solutions aligned with wider objectives. Contribute to shaping the organisation's infrastructure and technology roadmap. Mentor and support junior IT team members in their professional development. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain secure, reliable, and up to date. Support IT projects from planning through to delivery, ensuring regular updates to stakeholders. Assist with IT budget monitoring and identify opportunities for cost optimisation. Proactively identify and mitigate IT-related risks across the organisation. Technical Skills Required 3-5 years' experience in a senior IT support role. Strong knowledge of VMware ESXi. Experience working with external suppliers (MSPs, outsourced developers, data centres). Proficiency with Microsoft technologies: Exchange, Active Directory, and Office Suite. Firewall configuration and maintenance skills. Beneficial Knowledge SQL Server, including T-SQL. Cortex XDR antivirus. Omnissa Horizon. Veeam Data Backup. VLANs, DNS, and networking. IIS and related web technologies. Ideal Candidate A confident communicator able to explain technical concepts clearly to non-technical colleagues. Strong problem-solving skills with the ability to take ownership of challenges. A natural mentor who enjoys supporting the growth of junior colleagues. Proactive and enthusiastic about introducing innovative technologies to improve business performance. The Benefits Competitive salary package. Office-based role with flexibility for remote working. Opportunity to make a significant impact within a stable and forward-looking organisation. Interested? Please click Apply Now! IT Manager
May 24, 2026
Full time
IT Manager - Manchester Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced IT Manager to join their central office team in Manchester City Centre. This is a fantastic opportunity for a motivated IT professional to take on a role with both hands-on technical responsibilities and the chance to contribute to strategic IT initiatives. Key Responsibilities Take ownership of complex technical issues and ensure timely resolution. Work closely with the CTO and business stakeholders to deliver effective technical solutions aligned with wider objectives. Contribute to shaping the organisation's infrastructure and technology roadmap. Mentor and support junior IT team members in their professional development. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain secure, reliable, and up to date. Support IT projects from planning through to delivery, ensuring regular updates to stakeholders. Assist with IT budget monitoring and identify opportunities for cost optimisation. Proactively identify and mitigate IT-related risks across the organisation. Technical Skills Required 3-5 years' experience in a senior IT support role. Strong knowledge of VMware ESXi. Experience working with external suppliers (MSPs, outsourced developers, data centres). Proficiency with Microsoft technologies: Exchange, Active Directory, and Office Suite. Firewall configuration and maintenance skills. Beneficial Knowledge SQL Server, including T-SQL. Cortex XDR antivirus. Omnissa Horizon. Veeam Data Backup. VLANs, DNS, and networking. IIS and related web technologies. Ideal Candidate A confident communicator able to explain technical concepts clearly to non-technical colleagues. Strong problem-solving skills with the ability to take ownership of challenges. A natural mentor who enjoys supporting the growth of junior colleagues. Proactive and enthusiastic about introducing innovative technologies to improve business performance. The Benefits Competitive salary package. Office-based role with flexibility for remote working. Opportunity to make a significant impact within a stable and forward-looking organisation. Interested? Please click Apply Now! IT Manager
Role: Solution Architect Industry: IT Managed Services Sector: Education Salary: up to £80,000 depending on experience e Location: South of England / London I'm working with a well-established, fast-growing MSP that specialises in delivering IT services into the education sector - some of the UK's most recognised independent schools, colleges and academies. They're expanding their technical leadership team and looking for a Solution Architect to own the design of complex IT projects across their client base. If you love the design side of the job - the part where you take a messy brief, walk a site, talk to the people who'll actually use it, and turn it into a design that's elegant on paper and bulletproof in delivery - this is the one. What you'll be doing Owning the technical design of complex infrastructure, cloud, network and security projects. Producing High-Level Designs (HLDs) and Low-Level Designs (LLDs) that engineering teams can build to with confidence. Partnering with Account Managers and Project Managers on scoping, proposals, and statements of work. Acting as the technical authority in client meetings - building trust with IT Directors, Bursars and Heads. Providing design governance and mentoring Project Engineers as they grow. Building out reusable reference architectures and education-sector design standards. What we're looking for A proven Solution Architect, Principal Engineer or senior Project Engineer with real HLD/LLD experience. MSP background strongly preferred - you understand the rhythm of project-led delivery across multiple clients. Deep Microsoft stack: M365, Azure, Entra ID, Intune, Windows Server, AD, Exchange. Strong virtualisation (Hyper-V / VMware) and networking (VLANs, firewalls, wireless). Solid grounding in cyber security, backup, and BC/DR design. Excellent technical writing - your documents are the deliverable. Education-sector experience is a real plus, but strong MSP architects from complex multi-site SME environments will absolutely be considered. Why this one Part of a larger group - 200+ technologists across multiple UK and Ireland offices. Microsoft Solutions Partner with strong vendor relationships. 15+ years specialising in education - working with the country's most respected schools. Growing fast, investing heavily, and genuinely people-first. Hybrid working, real progression, and a culture where good work gets recognised. Interested? Drop me a DM or send your CV across for a confidential chat - happy to share more detail on the business once we're talking.
May 22, 2026
Full time
Role: Solution Architect Industry: IT Managed Services Sector: Education Salary: up to £80,000 depending on experience e Location: South of England / London I'm working with a well-established, fast-growing MSP that specialises in delivering IT services into the education sector - some of the UK's most recognised independent schools, colleges and academies. They're expanding their technical leadership team and looking for a Solution Architect to own the design of complex IT projects across their client base. If you love the design side of the job - the part where you take a messy brief, walk a site, talk to the people who'll actually use it, and turn it into a design that's elegant on paper and bulletproof in delivery - this is the one. What you'll be doing Owning the technical design of complex infrastructure, cloud, network and security projects. Producing High-Level Designs (HLDs) and Low-Level Designs (LLDs) that engineering teams can build to with confidence. Partnering with Account Managers and Project Managers on scoping, proposals, and statements of work. Acting as the technical authority in client meetings - building trust with IT Directors, Bursars and Heads. Providing design governance and mentoring Project Engineers as they grow. Building out reusable reference architectures and education-sector design standards. What we're looking for A proven Solution Architect, Principal Engineer or senior Project Engineer with real HLD/LLD experience. MSP background strongly preferred - you understand the rhythm of project-led delivery across multiple clients. Deep Microsoft stack: M365, Azure, Entra ID, Intune, Windows Server, AD, Exchange. Strong virtualisation (Hyper-V / VMware) and networking (VLANs, firewalls, wireless). Solid grounding in cyber security, backup, and BC/DR design. Excellent technical writing - your documents are the deliverable. Education-sector experience is a real plus, but strong MSP architects from complex multi-site SME environments will absolutely be considered. Why this one Part of a larger group - 200+ technologists across multiple UK and Ireland offices. Microsoft Solutions Partner with strong vendor relationships. 15+ years specialising in education - working with the country's most respected schools. Growing fast, investing heavily, and genuinely people-first. Hybrid working, real progression, and a culture where good work gets recognised. Interested? Drop me a DM or send your CV across for a confidential chat - happy to share more detail on the business once we're talking.
IT Systems & Data Analyst - Cardiff Cardiff - Hybrid 6-Month Contract (potential to extend) £300-500/day DOE (Outside IR35) Our client is a professional services company in a highly regulated environment, and they are looking to hire an experienced IT Systems & Data Analyst to join their team for a 6-month contract, with potential to extend. In this role, you'll be the person colleagues turn to for practical, solutions-focused IT support, while also helping shape the organisation's longer-term technology and data foundations. The environment is collaborative, fast-moving and low-bureaucracy - ideal for someone who enjoys variety, autonomy and making a visible impact. What You'll Be Doing: Hands-On IT & User Support Provide first- and second-line support across laptops, devices and workplace technology Troubleshoot issues across: Windows environments; Microsoft 365; user access and authentication; connectivity and basic networking Support onboarding and offboarding, including device setup and user provisioning Act as a visible, approachable on-site IT presence during a period of organisational growth Help establish effective collaboration, document management and information-sharing practices IT Oversight & Supplier Management Act as the internal technology lead and intelligent customer for the MSP Work with an external MSP on licensing, configuration and security controls Manage escalations and ensure issues are resolved effectively Monitor service quality, incident management and supplier performance Identify risks, gaps and improvement opportunities Provide clear updates and reporting to senior stakeholders Support IT governance and cyber security oversight within a regulated environment Assist with documentation of controls, processes and supplier assurance activities Data & Information Management Support data consolidation from multiple external sources Assist with data structuring, organisation and readiness activities Help lay the groundwork for future enterprise-level data capabilities What We're Looking For Essential Experience Strong background in desktop and end-user IT support Hands-on experience supporting: Windows laptops and environments, M365, user access and security controls Experience working with managed service providers and confidence dealing with external suppliers. Exposure to data migration, consolidation or data-related projects Confident operating in a growing, evolving organisation Comfortable supporting both technical and non-technical users Desirable Experience within regulated professional service environments Practical data skills (SQL, reporting, data manipulation) This is a 6-month contract (with potential to extend) paying £350-500/day (outside IR35) depending on experience. If you are an experienced IT generalist, workplace technology lead, or hands-on IT manager who enjoys building structure, supporting people directly and helping organisations scale effectively, click 'Apply now' or send your CV to faye com Unfortunately our client is unable to offer sponsorship for this role and in order to be considered you must have full right to work in the UK and be able to commute to an office in Cardiff on a weekly basis. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
May 20, 2026
Contractor
IT Systems & Data Analyst - Cardiff Cardiff - Hybrid 6-Month Contract (potential to extend) £300-500/day DOE (Outside IR35) Our client is a professional services company in a highly regulated environment, and they are looking to hire an experienced IT Systems & Data Analyst to join their team for a 6-month contract, with potential to extend. In this role, you'll be the person colleagues turn to for practical, solutions-focused IT support, while also helping shape the organisation's longer-term technology and data foundations. The environment is collaborative, fast-moving and low-bureaucracy - ideal for someone who enjoys variety, autonomy and making a visible impact. What You'll Be Doing: Hands-On IT & User Support Provide first- and second-line support across laptops, devices and workplace technology Troubleshoot issues across: Windows environments; Microsoft 365; user access and authentication; connectivity and basic networking Support onboarding and offboarding, including device setup and user provisioning Act as a visible, approachable on-site IT presence during a period of organisational growth Help establish effective collaboration, document management and information-sharing practices IT Oversight & Supplier Management Act as the internal technology lead and intelligent customer for the MSP Work with an external MSP on licensing, configuration and security controls Manage escalations and ensure issues are resolved effectively Monitor service quality, incident management and supplier performance Identify risks, gaps and improvement opportunities Provide clear updates and reporting to senior stakeholders Support IT governance and cyber security oversight within a regulated environment Assist with documentation of controls, processes and supplier assurance activities Data & Information Management Support data consolidation from multiple external sources Assist with data structuring, organisation and readiness activities Help lay the groundwork for future enterprise-level data capabilities What We're Looking For Essential Experience Strong background in desktop and end-user IT support Hands-on experience supporting: Windows laptops and environments, M365, user access and security controls Experience working with managed service providers and confidence dealing with external suppliers. Exposure to data migration, consolidation or data-related projects Confident operating in a growing, evolving organisation Comfortable supporting both technical and non-technical users Desirable Experience within regulated professional service environments Practical data skills (SQL, reporting, data manipulation) This is a 6-month contract (with potential to extend) paying £350-500/day (outside IR35) depending on experience. If you are an experienced IT generalist, workplace technology lead, or hands-on IT manager who enjoys building structure, supporting people directly and helping organisations scale effectively, click 'Apply now' or send your CV to faye com Unfortunately our client is unable to offer sponsorship for this role and in order to be considered you must have full right to work in the UK and be able to commute to an office in Cardiff on a weekly basis. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
My client is seeking a high-energy Channel Business Development Manager to accelerate growth across its unified communications and cloud solutions portfolio. Based in Reading, this is a commercially focused channel role with responsibility for driving new partner acquisition, developing existing channel relationships, and growing revenue across a broad communications and cloud technology stack. The ideal candidate will bring strong channel sales experience within unified communications and a solid understanding of the wider cloud communications ecosystem. This should include experience selling or developing partner-led revenue across UCaaS, cloud telephony, hosted voice, contact centre solutions, collaboration platforms, SIP, connectivity, CCaaS, and adjacent cloud-based managed services. You will take ownership of your sales pipeline, identifying and converting new partner opportunities while maximising revenue from an established network of resellers, MSPs, and channel partners. Working closely with vendors and internal stakeholders, you will build partner engagement, support enablement, and develop joint go-to-market initiatives that deliver measurable commercial growth. This role is well suited to someone who thrives in a fast-paced, partner-led environment and understands how to position unified communications not simply as voice, but as part of a broader workplace productivity, customer engagement, and cloud transformation proposition. Requirements Proven experience in channel sales, partner development, or business development within unified communications, telecoms, cloud, or managed services Strong background in unified communications technologies including UCaaS, cloud telephony, hosted voice, collaboration platforms, SIP, connectivity, and contact centre solutions Experience working with channel partners, resellers, MSPs, distributors, and vendor-led partner programmes Good commercial understanding of broader cloud and as-a-service solutions, including SaaS, managed services, and recurring revenue models Demonstrable track record of delivering revenue growth, margin expansion, and partner-led pipeline generation Strong negotiation, relationship management, and forecasting capability Experience using CRM platforms such as Salesforce or NetSuite
May 20, 2026
Full time
My client is seeking a high-energy Channel Business Development Manager to accelerate growth across its unified communications and cloud solutions portfolio. Based in Reading, this is a commercially focused channel role with responsibility for driving new partner acquisition, developing existing channel relationships, and growing revenue across a broad communications and cloud technology stack. The ideal candidate will bring strong channel sales experience within unified communications and a solid understanding of the wider cloud communications ecosystem. This should include experience selling or developing partner-led revenue across UCaaS, cloud telephony, hosted voice, contact centre solutions, collaboration platforms, SIP, connectivity, CCaaS, and adjacent cloud-based managed services. You will take ownership of your sales pipeline, identifying and converting new partner opportunities while maximising revenue from an established network of resellers, MSPs, and channel partners. Working closely with vendors and internal stakeholders, you will build partner engagement, support enablement, and develop joint go-to-market initiatives that deliver measurable commercial growth. This role is well suited to someone who thrives in a fast-paced, partner-led environment and understands how to position unified communications not simply as voice, but as part of a broader workplace productivity, customer engagement, and cloud transformation proposition. Requirements Proven experience in channel sales, partner development, or business development within unified communications, telecoms, cloud, or managed services Strong background in unified communications technologies including UCaaS, cloud telephony, hosted voice, collaboration platforms, SIP, connectivity, and contact centre solutions Experience working with channel partners, resellers, MSPs, distributors, and vendor-led partner programmes Good commercial understanding of broader cloud and as-a-service solutions, including SaaS, managed services, and recurring revenue models Demonstrable track record of delivering revenue growth, margin expansion, and partner-led pipeline generation Strong negotiation, relationship management, and forecasting capability Experience using CRM platforms such as Salesforce or NetSuite
Ernest Gordon Recruitment Limited
Glasgow, Lanarkshire
Field Sales Manager (Print Manufacturer Partner) Glasgow £35,000 - £40,000 (OTE £75,000) + Company Car + Progression + Training + Company Benefits Are you a Sales Manager or similar with experience in the print industry that wants to join a business with a great reputation, best in class commission structure and state of the art product suite? Do you want to join a long standing business and be the focal point of growing the company and be well rewarded for your efforts with excellent earning potential? On offer is the chance to join a leading provider of digital print hardware and managed print services that have had steady growth for over 30 years and are now the go to name for MSP services and print services. In this role you will be covering the North Scottish local patch, meeting with potential and pre-existing clients to discuss the latest offerings. The ideal candidate is a Sales Manager or similar within the print industry looking to join an innovative business and work with companies of all sizes. The Role Working with pre-existing Clients Finding new Clients to sell solutions to in the North of Scotland Going on Client visits and meetings In this role you will have a company car, that is take home and for personal use In this role you will receive 20-30% commission The Candidate Print industry experience in sales capacity Full UK driving license Commutable to Glasgow Reference number: BBBH 25045 Key Words: IT Sales, Area Sales Manager, Territory Sales Manager, IT Sales Executive, IT Sales Representative, Managed Print Services, Print Solutions, Printers, Xerox, MSP, Managed Service Provider If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
May 20, 2026
Full time
Field Sales Manager (Print Manufacturer Partner) Glasgow £35,000 - £40,000 (OTE £75,000) + Company Car + Progression + Training + Company Benefits Are you a Sales Manager or similar with experience in the print industry that wants to join a business with a great reputation, best in class commission structure and state of the art product suite? Do you want to join a long standing business and be the focal point of growing the company and be well rewarded for your efforts with excellent earning potential? On offer is the chance to join a leading provider of digital print hardware and managed print services that have had steady growth for over 30 years and are now the go to name for MSP services and print services. In this role you will be covering the North Scottish local patch, meeting with potential and pre-existing clients to discuss the latest offerings. The ideal candidate is a Sales Manager or similar within the print industry looking to join an innovative business and work with companies of all sizes. The Role Working with pre-existing Clients Finding new Clients to sell solutions to in the North of Scotland Going on Client visits and meetings In this role you will have a company car, that is take home and for personal use In this role you will receive 20-30% commission The Candidate Print industry experience in sales capacity Full UK driving license Commutable to Glasgow Reference number: BBBH 25045 Key Words: IT Sales, Area Sales Manager, Territory Sales Manager, IT Sales Executive, IT Sales Representative, Managed Print Services, Print Solutions, Printers, Xerox, MSP, Managed Service Provider If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website.
Role: Account Manager (MSP)Salary : £35,000 - Double OTE Location: Birmingham (Hybrid) We're a growing MSP looking for a driven Account Manager to join our team. You'll own a portfolio of existing clients while actively hunting for new business - selling the full range of our managed services, from infrastructure and cloud solutions to cyber security and support. What you'll be doing Managing and growing a portfolio of existing MSP accounts Proactively hunting and winning new business Selling the full MSP stack - cloud, infrastructure, cyber security, and managed support Building long-term client relationships and identifying upsell opportunities Collaborating with technical teams to deliver tailored solutions What we're looking for Proven B2B sales experience, ideally within an MSP or IT services environment Confidence selling technology solutions to SME and enterprise clients A hunter mentality with strong account management skills Excellent communication and stakeholder management skills Self-motivated, target-driven, and commercially minded Ready to take ownership of your earnings? We'd love to hear from you.Apply now!
May 20, 2026
Full time
Role: Account Manager (MSP)Salary : £35,000 - Double OTE Location: Birmingham (Hybrid) We're a growing MSP looking for a driven Account Manager to join our team. You'll own a portfolio of existing clients while actively hunting for new business - selling the full range of our managed services, from infrastructure and cloud solutions to cyber security and support. What you'll be doing Managing and growing a portfolio of existing MSP accounts Proactively hunting and winning new business Selling the full MSP stack - cloud, infrastructure, cyber security, and managed support Building long-term client relationships and identifying upsell opportunities Collaborating with technical teams to deliver tailored solutions What we're looking for Proven B2B sales experience, ideally within an MSP or IT services environment Confidence selling technology solutions to SME and enterprise clients A hunter mentality with strong account management skills Excellent communication and stakeholder management skills Self-motivated, target-driven, and commercially minded Ready to take ownership of your earnings? We'd love to hear from you.Apply now!
Account Manager - Managed IT Services (Hybrid) Location Hybrid working available - East Midlands base with flexibility Salary Competitive basic salary + uncapped commission + progression opportunities The Opportunity An established Managed Service Provider (MSP) is looking to recruit an ambitious Account Manager to support continued business growth. The business provides IT support, cloud solutions, cybersecurity services, infrastructure projects and managed technology services to SME clients. This position will suit someone with previous B2B sales or account management experience who enjoys building relationships, developing accounts and generating new business opportunities. The role combines account growth with new business development and offers strong earning potential for commercially driven individuals. Key Responsibilities Managing and developing a portfolio of client accounts Generating new business opportunities through outbound activity, networking and referrals Building pipeline and managing opportunities through to close Identifying upsell and cross-sell opportunities across IT services and solutions Working closely with technical teams to deliver tailored solutions Producing proposals, quotations and sales documentation Maintaining CRM activity and pipeline forecasting Building long-term customer relationships What We're Looking For Previous B2B sales or account management experience MSP, IT, telecoms, SaaS or technology sales experience beneficial Strong relationship-building and communication skills Commercially driven with a proactive attitude Comfortable with both account management and new business activity Organised and self-motivated Ability to manage multiple opportunities simultaneously Positive and professional approach What's On Offer Hybrid working Uncapped commission structure Established and growing business Supportive technical delivery team Training and vendor certification opportunities Genuine career progression into senior sales or leadership roles Strong earning potential for high performers Friendly, entrepreneurial culture Ideal Backgrounds Suitable backgrounds may include: MSP sales IT reseller sales Telecoms sales SaaS sales Technology account management Managed print / document solutions sales
May 19, 2026
Full time
Account Manager - Managed IT Services (Hybrid) Location Hybrid working available - East Midlands base with flexibility Salary Competitive basic salary + uncapped commission + progression opportunities The Opportunity An established Managed Service Provider (MSP) is looking to recruit an ambitious Account Manager to support continued business growth. The business provides IT support, cloud solutions, cybersecurity services, infrastructure projects and managed technology services to SME clients. This position will suit someone with previous B2B sales or account management experience who enjoys building relationships, developing accounts and generating new business opportunities. The role combines account growth with new business development and offers strong earning potential for commercially driven individuals. Key Responsibilities Managing and developing a portfolio of client accounts Generating new business opportunities through outbound activity, networking and referrals Building pipeline and managing opportunities through to close Identifying upsell and cross-sell opportunities across IT services and solutions Working closely with technical teams to deliver tailored solutions Producing proposals, quotations and sales documentation Maintaining CRM activity and pipeline forecasting Building long-term customer relationships What We're Looking For Previous B2B sales or account management experience MSP, IT, telecoms, SaaS or technology sales experience beneficial Strong relationship-building and communication skills Commercially driven with a proactive attitude Comfortable with both account management and new business activity Organised and self-motivated Ability to manage multiple opportunities simultaneously Positive and professional approach What's On Offer Hybrid working Uncapped commission structure Established and growing business Supportive technical delivery team Training and vendor certification opportunities Genuine career progression into senior sales or leadership roles Strong earning potential for high performers Friendly, entrepreneurial culture Ideal Backgrounds Suitable backgrounds may include: MSP sales IT reseller sales Telecoms sales SaaS sales Technology account management Managed print / document solutions sales
Job Title: IT Engineering Manager Location: Bolton Office, 5 days per week Salary: £35,000 - £40,000 per annum depending on experience Job Type: Permanent, Full Time - 08:30 - 17:30 About us: At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We're seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you'll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement across the team. About the role: Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues. Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance. Ensure best practice configuration, security, and lifecycle management of all client systems. Support the standardisation of processes, technical documentation, and engineering workflows Deliver and oversee IT and telephony projects, including: Microsoft 365 migrations and modern workplace deployments Intune and CIPP onboarding, policies, and automation Hosted and on premises telephony systems Connectivity installations (FTTC, FTTP, leased lines, SIP circuits) Server upgrades, virtualisation deployments, hybrid environments Network installations (firewalls, routers, switches, WiFi APs) Manage project scopes, timelines, resources, dependencies and successful completion. Attend client meetings and provide senior technical guidance. Support account management through service improvement and solution recommendations. Assist with vendor management, procurement and license renewals. Promote cyber security best practices and ensure compliance. Contribute to continual assessment and refinement of service quality, delivery, SLAs, and internal processes. About you: IT Infrastructure & Systems Experience with Windows Server administration (on prem, hybrid, virtual). Virtualisation technologies: Hyper V, VMware. Backup solutions: e.g., Veeam, Datto, Acronis. Domain hosting, web hosting and platform management (cPanel/Plesk). Strong DNS understanding: A, MX, CNAME, TXT, SPF, DKIM, DMARC. Microsoft Cloud / Modern Workplace M365 portal administration: user provisioning, policies, licensing and security. Strong understanding of Teams, SharePoint and OneDrive. Microsoft licensing knowledge and experience managing tenant configurations. Endpoint Manager / Intune device management. Exposure to CIPP or similar MSP automation frameworks. Familiarity with Microsoft Copilot and AI assisted productivity tools. Telephony & Unified Communications Experience with both on premises and hosted telephony systems. Understanding of SIP trunks, call routing, PBX platforms and principles. Experience with Teams Phone, call queues, auto attendants. Hands on knowledge of VoIP deployments and troubleshooting. Networking & Connectivity Experience with business connectivity services: FTTC, FTTP, leased lines, SIP circuits. Skilled with network devices such as: SonicWALL & Watchguard firewalls UniFi networking Netgear Switches Managed switches, routers, and security appliances Strong understanding of VLANs, routing, firewalling, NAT, subnetting. Experience with Wi Fi infrastructure (APs, controllers, heatmapping, diagnostics). MSP Tooling & Device Management Experience with RMM platforms (monitoring, patching, AV, automation). Microsoft ticketing system. Antivirus/EDR platforms and security tooling. Software deployment, remote management and automation at scale. Exposure to: Email signature software (e.g., Exclaimer) Mail protection/security tools Password Protection Leadership & Professionalism: You are an inspiring role model who can motivate a team and drive efficiency. You possess the communication skills to translate complex technical concepts into clear professional advice for stakeholders. You are comfortable managing performance, setting development goals, and ensuring all operations adhere to company policy and H&S standards. You'll need to regularly interact with members of team and clients so all candidates need to be a clear, confident, and professional communicator, with outstanding written and verbal English skills. What we offer: Competitive Salary Workplace Pension (subject to eligibility criteria) 20 days per annum plus bank holidays Ongoing Training and Development Free secure car parking Company car If this sounds like you please hit apply to put yourself forward for the role! IT Engineering Manager, IT Support Manager, Technical Support Manager, Infrastructure Manager, MSP Manager, IT Operations Manager, Senior IT Engineer, Technical Lead, Service Desk Manager, Network Manager, Systems Manager, Senior Systems Administrator, Telecoms Manager, M365 Consultant, IT Project Manager.
May 19, 2026
Full time
Job Title: IT Engineering Manager Location: Bolton Office, 5 days per week Salary: £35,000 - £40,000 per annum depending on experience Job Type: Permanent, Full Time - 08:30 - 17:30 About us: At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We're a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We're seeking a dynamic, enthusiastic individual to lead our IT Engineering Team. Reporting to the Managing Director, you'll oversee high-quality service delivery across IT, telecoms, connectivity and cloud platforms, acting as a senior escalation point while providing strong technical leadership. This role blends technical expertise, customer service excellence and people management to drive continual improvement across the team. About the role: Act as the senior technical escalation point for complex IT, telecoms, cloud, and network issues. Oversee RMM dashboards, patching, AV, alerts, automation and compliance related maintenance. Ensure best practice configuration, security, and lifecycle management of all client systems. Support the standardisation of processes, technical documentation, and engineering workflows Deliver and oversee IT and telephony projects, including: Microsoft 365 migrations and modern workplace deployments Intune and CIPP onboarding, policies, and automation Hosted and on premises telephony systems Connectivity installations (FTTC, FTTP, leased lines, SIP circuits) Server upgrades, virtualisation deployments, hybrid environments Network installations (firewalls, routers, switches, WiFi APs) Manage project scopes, timelines, resources, dependencies and successful completion. Attend client meetings and provide senior technical guidance. Support account management through service improvement and solution recommendations. Assist with vendor management, procurement and license renewals. Promote cyber security best practices and ensure compliance. Contribute to continual assessment and refinement of service quality, delivery, SLAs, and internal processes. About you: IT Infrastructure & Systems Experience with Windows Server administration (on prem, hybrid, virtual). Virtualisation technologies: Hyper V, VMware. Backup solutions: e.g., Veeam, Datto, Acronis. Domain hosting, web hosting and platform management (cPanel/Plesk). Strong DNS understanding: A, MX, CNAME, TXT, SPF, DKIM, DMARC. Microsoft Cloud / Modern Workplace M365 portal administration: user provisioning, policies, licensing and security. Strong understanding of Teams, SharePoint and OneDrive. Microsoft licensing knowledge and experience managing tenant configurations. Endpoint Manager / Intune device management. Exposure to CIPP or similar MSP automation frameworks. Familiarity with Microsoft Copilot and AI assisted productivity tools. Telephony & Unified Communications Experience with both on premises and hosted telephony systems. Understanding of SIP trunks, call routing, PBX platforms and principles. Experience with Teams Phone, call queues, auto attendants. Hands on knowledge of VoIP deployments and troubleshooting. Networking & Connectivity Experience with business connectivity services: FTTC, FTTP, leased lines, SIP circuits. Skilled with network devices such as: SonicWALL & Watchguard firewalls UniFi networking Netgear Switches Managed switches, routers, and security appliances Strong understanding of VLANs, routing, firewalling, NAT, subnetting. Experience with Wi Fi infrastructure (APs, controllers, heatmapping, diagnostics). MSP Tooling & Device Management Experience with RMM platforms (monitoring, patching, AV, automation). Microsoft ticketing system. Antivirus/EDR platforms and security tooling. Software deployment, remote management and automation at scale. Exposure to: Email signature software (e.g., Exclaimer) Mail protection/security tools Password Protection Leadership & Professionalism: You are an inspiring role model who can motivate a team and drive efficiency. You possess the communication skills to translate complex technical concepts into clear professional advice for stakeholders. You are comfortable managing performance, setting development goals, and ensuring all operations adhere to company policy and H&S standards. You'll need to regularly interact with members of team and clients so all candidates need to be a clear, confident, and professional communicator, with outstanding written and verbal English skills. What we offer: Competitive Salary Workplace Pension (subject to eligibility criteria) 20 days per annum plus bank holidays Ongoing Training and Development Free secure car parking Company car If this sounds like you please hit apply to put yourself forward for the role! IT Engineering Manager, IT Support Manager, Technical Support Manager, Infrastructure Manager, MSP Manager, IT Operations Manager, Senior IT Engineer, Technical Lead, Service Desk Manager, Network Manager, Systems Manager, Senior Systems Administrator, Telecoms Manager, M365 Consultant, IT Project Manager.
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company , reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Ensure solutions are secure, scalable, supportable, and commercially viable Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Support Sales and Account Management teams with tenders, bids, workshops, presentations, and technical discussions Translate customer requirements into deliverable technical solutions Assist with technical quotations and bill of materials Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off. Why apply? Senior education-focused technology consultancy role Hybrid working, with 2 to 3 days per week from home Opportunity to work with schools, academies, and Multi-Academy Trusts across the UK Broad role covering solution design, consultancy, pre-sales, and delivery oversight Excellent progression opportunities within a growing UK technology group MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business
May 19, 2026
Full time
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company , reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Ensure solutions are secure, scalable, supportable, and commercially viable Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Support Sales and Account Management teams with tenders, bids, workshops, presentations, and technical discussions Translate customer requirements into deliverable technical solutions Assist with technical quotations and bill of materials Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off. Why apply? Senior education-focused technology consultancy role Hybrid working, with 2 to 3 days per week from home Opportunity to work with schools, academies, and Multi-Academy Trusts across the UK Broad role covering solution design, consultancy, pre-sales, and delivery oversight Excellent progression opportunities within a growing UK technology group MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business
IT Project Engineer Our client is currently recruiting an experienced IT Project Engineer to join them on a hybrid model. They are currently adding to their existing Infrastructure Project Team due to their successful business growth. This hands-on technical infrastructure design and project delivery role is vital for them. They are looking for the right person to come and add their experience to their forward thinking, innovative and dynamic team. In return they will provide training and support to develop your career, helping you reach your potential. There will be expected travel with this role. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. 25 days holiday plus bank holidays. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client s IT Project Engineer As our client s IT Project Engineer your role will be working on secure and complex projects, developing and supporting multiple internal and cloud-based infrastructures. You will be working closely with the Project Managers, Account Managers, and Technical Consultants, ensuring successful delivery of their bespoke projects to their clients in a timely and professional manner. You will also utilise your attention to detail to create procedural documentation for use by supporting colleagues. Technical Skills Direct experience in a few of the following areas are required: Windows Server 2008R2 2022 Active Directory / GPO Exchange/Office365 VMware ESXi 6.0-7.0 including vCentre Citrix XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking Cisco and HPE Aruba SANs Ideally NetApp WiFi Meraki and Unifi Backups Veeam, MSP Backup and Datto Security AV, MFA, NPS, Password polices and GPO lockdown Previous Experience: Strong infrastructure and networking skills and experience. You will be at ease troubleshooting and resolving issues in reference environments and on live systems, as well as comfortable documenting, testing, implementing and supporting changes following on from an approved change control process. Previous ownership of projects throughout their entire lifecycle ensuring all targets are met. Strong experience of working with internal and external teams to the most professional standards.
May 19, 2026
Full time
IT Project Engineer Our client is currently recruiting an experienced IT Project Engineer to join them on a hybrid model. They are currently adding to their existing Infrastructure Project Team due to their successful business growth. This hands-on technical infrastructure design and project delivery role is vital for them. They are looking for the right person to come and add their experience to their forward thinking, innovative and dynamic team. In return they will provide training and support to develop your career, helping you reach your potential. There will be expected travel with this role. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT purchasing scheme. Company pension. 25 days holiday plus bank holidays. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client s IT Project Engineer As our client s IT Project Engineer your role will be working on secure and complex projects, developing and supporting multiple internal and cloud-based infrastructures. You will be working closely with the Project Managers, Account Managers, and Technical Consultants, ensuring successful delivery of their bespoke projects to their clients in a timely and professional manner. You will also utilise your attention to detail to create procedural documentation for use by supporting colleagues. Technical Skills Direct experience in a few of the following areas are required: Windows Server 2008R2 2022 Active Directory / GPO Exchange/Office365 VMware ESXi 6.0-7.0 including vCentre Citrix XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking Cisco and HPE Aruba SANs Ideally NetApp WiFi Meraki and Unifi Backups Veeam, MSP Backup and Datto Security AV, MFA, NPS, Password polices and GPO lockdown Previous Experience: Strong infrastructure and networking skills and experience. You will be at ease troubleshooting and resolving issues in reference environments and on live systems, as well as comfortable documenting, testing, implementing and supporting changes following on from an approved change control process. Previous ownership of projects throughout their entire lifecycle ensuring all targets are met. Strong experience of working with internal and external teams to the most professional standards.
