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We recruiting for an exciting opportunity within a highly regulated environment. We're looking forSOC Engineers(both Junior and Senior levels) to join a growing Cyber Security team, engineering and optimising Microsoft Sentinel, Defender XDR, and SOAR capabilities. This isn't a pure triage/analyst role we needengineerswho can build, tune, automate, and scale our detection platform click apply for full job details

Business Analyst (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). This role is required 5 days onsite on a secure site. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious BA to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both hone existing expertise, and develop new skills and experience. Key Tasks: • Product Owner support. • Business process analysis and requirements recommendations. • Knowledge Base development. • Strategic Planning - aligning tech advancement with organisational aims. Required qualifications to be successful in this role • Strong working knowledge of SAFe and related Agile methodologies. • Document writing. • Business Process analysis. • Benefits Analysis. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Principal Consultant - Process Excellence & Automation Position Description At CGI, we help organisations unlock measurable business value through operational excellence, intelligent automation, and large-scale transformation. As a Principal Consultant within our Process Excellence & Automation capability, you'll lead complex client engagements that optimise operations, accelerate automation adoption, and deliver scalable transformation outcomes. Working with senior stakeholders across industry-leading organisations, you'll shape innovative automation-led solutions, drive strategic growth, and help evolve CGI's market-leading consulting capability. This is an opportunity to combine strategic advisory expertise with hands-on delivery leadership while helping clients harness AI, intelligent workflows, and automation technologies to modernise operations and improve business performance. You'll be empowered to influence strategy, develop teams, and drive meaningful impact in a collaborative and forward-thinking environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead complex process excellence and automation transformation engagements for clients across a range of sectors, helping organisations improve operational performance, reduce costs, and accelerate business outcomes through intelligent automation and scalable delivery models. Acting as a trusted advisor to senior stakeholders, you'll shape transformation strategies, design future-state operating models, and lead the delivery of automation-enabled solutions that drive measurable value. You'll play a central role in growing CGI's automation-led consulting capability, supporting proposition development, business growth, and the evolution of scalable delivery approaches. Alongside client delivery, you'll mentor consultants, collaborate across consulting and engineering teams, and help establish reusable frameworks, methodologies, and automation accelerators that strengthen CGI's market position and delivery maturity. Key responsibilities include: Lead & Deliver large-scale operational transformation and automation engagements Shape & Advise senior client stakeholders on process optimisation and automation strategy Identify & Prioritise automation opportunities across end-to-end business processes Facilitate & Analyse process discovery, value stream mapping, and operational assessments Design & Implement future-state operating models and intelligent workflow solutions Develop & Scale automation-enabled service offerings, frameworks, and delivery models Support & Drive business development activities including bids, proposals, and client growth initiatives Collaborate & Integrate with engineering, analytics, and delivery teams to support scalable automation delivery Mentor & Develop consultants and Business Analysts across process excellence and automation practices Promote & Embed continuous improvement, governance standards, and capability maturity Required qualifications to be successful in this role To succeed in this role, you'll bring extensive consulting and operational transformation experience combined with strong expertise in process excellence, automation, and intelligent workflow solutions. You should be comfortable leading large-scale engagements, engaging executive stakeholders, and balancing strategic advisory with practical delivery. Experience shaping automation-enabled consulting capabilities and supporting business growth initiatives will be highly beneficial. Essential qualifications and experience: Demonstrable experience in process excellence, operational transformation, automation consulting, or related consulting leadership roles Proven experience leading medium-to-large scale transformation and automation engagements Strong client-facing consulting background with experience operating in a senior billable leadership capacity Extensive experience in process optimisation, operational improvement, and target operating model design Strong understanding of automation technologies including RPA, workflow automation, and low-code platforms Experience with tools such as UiPath, Microsoft Power Platform, Power BI, or process mining technologies Proven ability to engage and influence senior client stakeholders and executive leadership teams Experience supporting bids, propositions, go-to-market activity, and consulting practice growth Strong facilitation, mentoring, coaching, and cross-functional collaboration skills Awareness of AI-assisted automation, intelligent workflows, and scalable automation delivery approaches Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

We're looking for an experienced Workday Systems Analyst to be the subject matter expert for our Workday Payroll solution. This is an excellent opportunity to join a collaborative HR Systems team where you'll play a key role in maintaining, enhancing and optimising Workday Payroll, ensuring accurate, compliant and efficient payroll processes that support the wider business. Working closely with core internal functions and external partners, you'll lead on payroll-related configuration, system improvements, release management and continuous improvement initiatives while ensuring an excellent experience for colleagues. About the role: Configure, maintain and enhance Workday Payroll functionality to meet business requirements. Support payroll processes across Time & Absence, Compensation and Benefits, ensuring all module dependencies are understood and managed. Analyse business requirements and translate these into scalable Workday solutions. Manage payroll-related incidents, defects and enhancement requests, prioritising work based on business impact. Lead testing activities including regression testing, UAT and implementation of system changes. Support Workday's release cycle by assessing new functionality, coordinating testing and recommending improvements. Produce and maintain Workday payroll reports, reconciliations and management information. Ensure payroll data integrity, governance and compliance with GDPR and payroll legislation. Create and maintain system documentation, test scripts and process guides. About you: Minimum 2 years' experience configuring or supporting Workday modules Ideally a strong understanding of Payroll, Time & Absence, Compensation and Benefits within Workday. Experience configuring Workday business processes and supporting payroll-related system changes. Good understanding of payroll legislation, governance and payroll controls. Experience managing Workday releases, testing, UAT and defect resolution. Experience gathering requirements, analysing business processes and delivering system improvements. Ability to produce Workday reports and support payroll reporting requirements. Understanding of GDPR, data quality and information security principles. Experience working within Agile or structured project delivery environments. Permanent opportunity Coventry based office Hybrid working, 4 days per week office-based Salary up to £55,000 + benefits We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

Managing Consultant - Intelligent Automation & Process Excellence Position Description At CGI, you'll lead transformation that turns process excellence, AI and intelligent automation into measurable business outcomes for our clients. As a Managing Consultant, you'll take ownership of complex engagements from discovery through to implementation and value realisation, helping organisations improve efficiency, reduce costs and transform services. You'll have the freedom to shape creative, commercially focused solutions, progressing ideas and proofs of concept into scalable capabilities that make a lasting difference. Working alongside CGI's consulting, engineering and analytics experts, you'll influence senior stakeholders, strengthen our automation capability and help shape the future of AI-enabled transformation. You'll join a collaborative environment where your expertise is valued, your ideas can become reality and you're supported to grow your impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead complex client engagements spanning process excellence, operational transformation, AI and intelligent automation. You'll take end-to-end ownership from discovery and opportunity identification through solution design, proof of concept, implementation and benefits realisation. Working as a trusted advisor to senior stakeholders, you'll translate business challenges into practical, commercially focused solutions that improve efficiency, reduce cost and enhance service performance. You'll also help grow CGI's intelligent automation capability by developing reusable approaches, standards and accelerators and by coaching colleagues. Supported by multidisciplinary consulting, engineering and analytics teams, you'll have the scope to explore new approaches, turn innovative ideas into scalable solutions and strengthen CGI's position as a trusted transformation partner. Lead & Transform: Own complex process excellence, AI and intelligent automation engagements, delivering measurable client outcomes. Discover & Optimise: Diagnose operational inefficiencies through process discovery, modelling, value-stream analysis and operational assessment. Design & Deliver: Create future-state processes, operating models and scalable automation solutions aligned to business needs. Innovate & Scale: Lead automation and AI proofs of concept and develop clear pathways into production and enterprise-scale adoption. Govern & Realise Value: Manage scope, resources, dependencies, risks, testing, deployment and benefits realisation across complex workstreams. Advise & Influence: Build trusted relationships with executives and transformation sponsors, presenting compelling recommendations and business cases. Develop & Accelerate: Create reusable frameworks, methodologies, templates and accelerators that improve delivery quality and scalability. Collaborate & Integrate: Work across consulting, engineering, analytics and client teams to ensure solutions integrate effectively into operations. Coach & Enable: Mentor consultants and Business Analysts, share expertise and contribute to communities of practice and capability development. Grow & Evolve: Support automation-led opportunities, client expansion and the continued development of CGI's transformation proposition. Required qualifications to be successful in this role You will bring significant consulting or enterprise transformation experience alongside practical expertise in process excellence, AI and intelligent automation. You should be comfortable owning complex engagements, advising senior executives and translating strategic objectives into solutions that can be implemented and scaled. You'll combine commercial awareness and strong delivery leadership with a collaborative approach, while being confident exploring emerging technologies and supporting others to develop their capabilities. Extensive experience in process excellence, operational transformation, AI, intelligent automation or related consulting and delivery roles. Proven delivery leadership: Experience leading medium-to-large transformation, optimisation or automation engagements end to end. Executive stakeholder management: Strong experience operating with C-suite stakeholders, senior sponsors and leadership teams. Process excellence expertise: Strong knowledge of process improvement, Lean/continuous improvement, process modelling, value-stream analysis, KPIs and operating-model design. Intelligent automation capability: Practical understanding of RPA, workflow automation, low-code/no-code solutions, process/task mining and AI-assisted automation. AI and automation delivery: Proven experience designing, implementing or scaling AI and intelligent automation solutions, including PoCs. Delivery management: Experience managing plans, resources, estimates, dependencies, risks, testing, deployment, governance and benefits realisation. Technology awareness: Experience with platforms such as UiPath, Microsoft Power Platform, process discovery/modelling tools, GenAI tooling, AWS Bedrock or SaaS platforms is desirable. Consulting capability: Strong communication, facilitation, commercial awareness and the ability to translate complex challenges into clear recommendations. People development: Proven ability to coach and mentor colleagues, share knowledge and help build sustainable consulting and delivery capability. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

The Senior Manager will lead the organisation's VAT risk governance across multi-jurisdictional operations. This hands-on leadership role combines deep technical VAT expertise with proven experience in designing, embedding, and continuously improving VAT risk frameworks and assurance programmes. The role ensures operational practices are robust, scalable, and fully aligned with regulatory obligations, while providing actionable insights to senior leadership and proactively mitigating VAT exposure. The Senior Manager will work closely with tax colleagues, business operations, internal audit, and risk monitoring teams to embed controls into business processes, challenge operational readiness, and influence decision-making across the organization. Key job responsibilities • Lead the design, implementation, and continuous improvement of VAT risk and assurance frameworks, control methodologies, and operational procedures. • Oversee assurance activities, guiding analysts in data collection, testing, evaluation of control effectiveness, and review of VAT requirements developed by VAT advisory teams. • Critically review VAT requirements from VAT advisory teams to identify gaps, weaknesses, or conflicts prior to operational rollout. • Foster cross-functional collaboration with business, operational, risk management, and VAT teams to embed robust controls into daily operations, implement process improvements, and ensure alignment with organisational objectives. • Challenge operational readiness for new controls and processes, reviewing UAT outcomes, SOPs, and minimum standards before launch. • Report to senior leadership on VAT risk exposure, assurance findings, and remediation progress with clear, actionable recommendations. • Maintain a dynamic and adaptive VAT assurance programme, evolving with regulatory changes, business growth, and operational complexity. • Support the integration of VAT risk considerations into regulatory changes, strategic initiatives, and operational transformations. BASIC QUALIFICATIONS - Extensive VAT advisory experience, with deep expertise in VAT risk management, governance frameworks, and operational de-risking. - Demonstrated ability to interpret complex VAT legislation, evaluate operational impact, and translate requirements into practical, scalable controls and processes. - Experienced in leading multi-disciplinary teams, integrating VAT policy, assurance, and operational functions, with accountability for aligning technical interpretation with operational execution. - Strong track record in multi-jurisdictional environments, including managing cross-border VAT risks, understanding differing regulatory frameworks, and influencing senior stakeholders across business, legal, and operational teams. - Experience in large, matrixed organisations, ideally with exposure to regulated industries, operational complexity, and high-volume transactional environments. - Excellent written and verbal communication skills in English PREFERRED QUALIFICATIONS - Recognized professional tax qualification, chartered accountant, or relevant legal degree. - Experience in Top-tier consulting or advisory firms (Big 4 or equivalent) or VAT professionals with strong advisory experience in multi-jurisdictional contexts, who have designed and implemented governance frameworks, managed VAT risk, and led assurance programmes that de-risk operational exposure. - Proven leader and mentor, fostering high-performance, accountable teams with a culture of quality, rigor, and continuous improvement. - Experience in Large corporate environments (ideally highly regulated): VAT leaders with practical experience embedding controls, driving operational decision-making, and proactively mitigating VAT risk across business processes and systems - VAT advisory and risk management expertise: Professionals with extensive experience in VAT advisory and risk management, focused on identifying, managing, and mitigating VAT exposure within complex operational environments. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Infrastructure Business Analyst - Secure Infrastructure (SC Clearance) Position Description At CGI, our Space, Defence and Intelligence business unit delivers mission-critical systems that help keep the UK safe and secure. As an Infrastructure Business Analyst, you will play a pivotal role in shaping and delivering technology transformation initiatives, bridging business needs with complex infrastructure solutions. Working across secure, high-impact programmes, you will help drive measurable outcomes through innovation, collaboration, and insight. You'll be empowered to take ownership of business analysis activities, influence strategic decisions, and contribute creative solutions, all within a supportive environment that values continuous growth and meaningful impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based on site near Gloucester 5 days a week. Your future duties and responsibilities In this role, you will work closely with client stakeholders, product owners, and technical teams to shape and deliver infrastructure and technology transformation initiatives. You will take ownership of requirements gathering, business case development, and translating complex business needs into clear, actionable outputs that enable successful delivery. Your work will directly influence the design and implementation of secure, scalable infrastructure solutions that deliver measurable business value. You will contribute to agile delivery teams, ensuring alignment between business objectives and technical execution while proactively identifying opportunities for improvement. Supported by a collaborative network of experts, you will help drive innovation, manage change, and ensure that outcomes remain aligned to both strategic goals and operational needs. • Engage & Collaborate with stakeholders to gather and validate requirements • Analyse & Translate business needs into clear technical direction • Develop & Refine business cases, including financial modelling and ROI analysis • Document & Define requirements (BRDs, user stories, acceptance criteria) • Support & Drive change management and benefits realisation • Contribute & Align within agile delivery teams and ceremonies • Bridge & Communicate between business and technical stakeholders Required qualifications to be successful in this role You should have proven experience as a Business Analyst within infrastructure, IT operations, or cloud transformation environments, with a strong understanding of enterprise infrastructure domains. You will bring excellent analytical and communication skills, alongside the ability to produce high-quality documentation and contribute effectively within agile delivery teams. • You should have proven experience as a Business Analyst in infrastructure or IT environments • Strong understanding of enterprise infrastructure (networks, cloud, servers, storage) • Experience with business case development and financial modelling • Ability to produce clear documentation (BRDs, FRDs, user stories) • Familiarity with Agile methodologies and tools (e.g., Jira, Confluence) • Excellent stakeholder engagement and communication skills • Degree or relevant certifications (e.g., CBAP, PMI-PBA, Agile) are advantageous • Experience in regulated or secure environments is beneficial Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

Data Engagement Lead Position Description At CGI, we help organisations unlock the full value of their data to drive transformation, innovation, and measurable business outcomes. As a Data Engagement Lead, you will play a pivotal role in shaping and delivering complex enterprise data programmes, guiding clients through large-scale modernisation initiatives while leading talented multidisciplinary teams. Working at the intersection of strategy, delivery, and technology, you will help organisations build trusted, scalable data capabilities that enable better decision-making and long-term success. Joining CGI means having the opportunity to take ownership of meaningful outcomes, contribute creative solutions to complex challenges, and grow your career within a collaborative and supportive environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will lead the successful delivery of complex data transformation programmes for enterprise clients, acting as a trusted advisor and senior engagement lead throughout the lifecycle of each initiative. You will work closely with client stakeholders, programme teams, and technical specialists to define delivery roadmaps, manage risks, and ensure business outcomes are achieved. Combining strong delivery leadership with deep data expertise, you will help clients modernise their data capabilities, establish effective governance frameworks, and maximise the value of their data investments. You will provide direction and oversight across multidisciplinary teams spanning architecture, engineering, governance, analytics, and platform disciplines. Working within CGI's collaborative culture, you will have the opportunity to shape innovative solutions, influence strategic decisions, mentor colleagues, and drive high-impact outcomes for both clients and delivery teams. Lead & Deliver complex data transformation and modernisation programmes from inception to completion Own & Manage client engagements, stakeholder relationships, governance, budgets, and delivery plans Shape & Guide enterprise data platform implementations, migrations, and analytics initiatives Facilitate & Collaborate across business, technology, and data teams to drive successful outcomes Advise & Influence senior stakeholders on data strategy, operating models, and transformation roadmaps Govern & Mitigate programme risks, dependencies, and delivery challenges Support & Mentor delivery leads, architects, engineers, analysts, and governance specialists Drive Excellence through adoption of best practices across data quality, governance, security, and compliance Contribute & Grow business opportunities through workshops, discovery sessions, solution shaping, and pre-sales activities Champion Innovation across modern cloud data platforms, analytics capabilities, and emerging technologies Required qualifications to be successful in this role To succeed in this role, you will bring extensive experience leading enterprise-scale data and analytics programmes within consulting, professional services, or complex client-facing environments. You will combine strong programme delivery expertise with a solid understanding of modern data platforms, cloud ecosystems, and enterprise data management principles. Excellent stakeholder engagement skills, leadership capability, and the ability to bridge strategic business objectives with technical delivery will be essential. Essential qualifications and experience: Proven experience leading large-scale data transformation and analytics programmes Strong background delivering enterprise data projects within consulting or client-facing environments Experience leading multidisciplinary teams including Data Engineers, Data Architects, Governance specialists, Analysts, and Platform teams Strong understanding of modern cloud data architectures and data platform ecosystems Experience with one or more technologies including AWS, Microsoft Fabric, Databricks, Snowflake, Azure Data Factory, Azure Synapse Analytics, Power BI, or Azure Data Lake Strong knowledge of data governance, data quality, metadata management, lineage, and enterprise data management practices Proven ability to engage and influence senior stakeholders and executive audiences Experience delivering programmes using Agile, Waterfall, and/or SAFe methodologies Strong programme governance, risk management, budgeting, and resource planning experience Bachelor's degree in Computer Science, Data Analytics, Information Systems, or a related discipline Desirable: Consulting, systems integration, or enterprise transformation experience Experience working within large-scale cloud environments Familiarity with CI/CD and DevOps practices for data platforms Exposure to AI/ML, advanced analytics, or data science initiatives Relevant certifications in Azure, Databricks, Agile, SAFe, or Project Management methodologies Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

SOC Analyst Position Description At CGI, you'll help strengthen the cyber resilience of critical UK programmes by building the data and detection capabilities that underpin an effective Security Operations Centre. Joining our Space, Defence and Intelligence business, you'll work with customers and experienced colleagues to onboard secure cloud environments, engineer security data pipelines and develop practical detection content. This is an opportunity to take ownership of meaningful technical work while expanding your skills across Oracle Cloud, Elastic and other major cloud platforms. You'll have the freedom to explore better ways of detecting threats, with the guidance and support of a collaborative team around you. Whether you're developing your cyber career or ready for your next challenge, you can make a tangible contribution to protecting important services. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This role requires full-time onsite working in Chippenham within a restricted working environment. Applicants who already hold Security Clearance are welcomed and will need to be willing and eligible to progress to a higher level of clearance where required. Additional payments are available for full-time onsite working and for working within the restricted environment. Your future duties and responsibilities In this role, you will join CGI's Data and Detection Engineering team, supporting the onboarding of new customers into the Security Operations Centre (SOC). You'll work directly with customers to understand their environments and requirements before helping design how security data is ingested into Elastic. With a primary focus on Oracle Cloud and opportunities to build exposure to AWS, Microsoft Azure and Google Cloud, you'll develop detection logic and triage guidance that enables the SOC to identify and respond to potential threats effectively. You'll also contribute to day-to-day security monitoring and incident investigation, taking responsibility for assessing alerts, understanding their potential impact and escalating where appropriate. Working alongside experienced cyber professionals, you'll have opportunities to develop new approaches, broaden your technical knowledge and build practical experience across cloud security, SIEM and threat detection. • Engineer & Deliver: Design and support security data ingestion pipelines into Elastic for newly onboarded customers. • Develop & Detect: Draft detection rules against defined cyber security use cases and create clear SOC triage guides. • Engage & Onboard: Liaise directly with customers to gather the technical information required for successful SOC onboarding. • Monitor & Triage: Review security alerts from SIEM, intrusion detection, log monitoring and other security systems, assessing severity and potential impact. • Investigate & Escalate: Support security incident investigations and recommend appropriate containment, eradication or escalation actions. • Analyse & Respond: Monitor client environments, investigate alerts and respond to real or suspected cyber security incidents within agreed timescales. • Learn & Improve: Research emerging threats, technologies and security practices, sharing knowledge with colleagues and contributing to continuous improvement. • Support & Assure: Assist with security investigations, exercises, testing, change activities and first-line technical support. • Operate & Automate: Help ensure scheduled security jobs and automated processes operate correctly and reliably. Required qualifications to be successful in this role You'll have a technical foundation in cyber security, computing, software engineering, digital forensics or a related discipline, combined with an interest in developing hands-on expertise in security monitoring and detection engineering. You don't need to know every technology from day one: we're looking for technical aptitude, curiosity and sound judgement, together with the communication skills to work effectively with customers and colleagues in a secure environment. • A technical background or relevant qualification, such as Computer Science, Software Engineering, Cyber Security or Digital Forensics. • Knowledge or practical experience of SIEM technologies such as Elastic or Splunk. • An understanding of cyber security monitoring, alerts, incident triage or investigation. • A general understanding of IT technologies and operating environments, including Linux and/or other enterprise platforms. • Strong analytical and problem-solving skills with the ability to assess information and determine when escalation is required. • Strong written and verbal communication skills. • The confidence to engage directly with customers and collaborate effectively within a technical team. • An interest in cloud security, with Oracle Cloud experience advantageous and exposure to AWS, Azure or Google Cloud beneficial. • Existing UK Security Clearance is advantageous; you must be willing and eligible to progress to a higher level of clearance where required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Business Analyst (DV Security Clearance) Position Description CGI's Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Business Analyst to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). The role will be working 5 days per week on a secure site. Your future duties and responsibilities Supported by a well-established and client-focused CGI team, this opportunity offers real potential for a forward thinking and ambitious BA to become immersed in a range of digital transformation projects that are delivering tangible benefit to a key client. With genuine scope to play an integral role in shaping future direction, there will be opportunity to both hone existing expertise, and develop new skills and experience. Key Tasks: • Product Owner support. • Business process analysis and requirements recommendations. • Knowledge Base development. • Strategic Planning - aligning tech advancement with organisational aims. Required qualifications to be successful in this role • Strong working knowledge of SAFe and related Agile methodologies. • Document writing. • Business Process analysis. • Benefits Analysis. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Business Change & Insights Consultant Position Description At CGI, you'll help organisations turn change data into actionable insight, enabling transformation programmes to deliver stronger adoption and measurable business outcomes. As a Business Change & Insights Consultant, you'll take ownership of analysing how change is landing across organisations, translating complex data into evidence that helps leaders make better decisions and act earlier on emerging risks. You'll have the freedom to find creative ways to visualise adoption, readiness and benefits, while working alongside experienced change leaders, programme teams and data specialists. Supported by CGI's collaborative community and opportunities to develop your expertise, you'll help clients build sustainable change capability while shaping our evolving approach to analytics-led transformation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position. Your future duties and responsibilities In this role, you will take ownership of designing and delivering data-driven change insight across transformation programmes and portfolios. You'll bring together data covering adoption, readiness, capability and benefits realisation, turning it into clear evidence that enables leaders to understand progress, identify risks and determine where interventions will have the greatest impact. Working alongside CGI change leaders, programme teams, clients and data specialists, you'll have the scope to experiment with creative ways of presenting information and move organisations beyond qualitative assessments towards more diagnostic and predictive insight. You'll be supported in developing your change expertise while helping clients strengthen their own analytics capability and contributing ideas, tools and methodologies to CGI's wider Enterprise & People Change practice. • Analyse & Advise - Turn change, adoption and readiness data into actionable insights that inform leadership decisions and programme priorities. • Design & Integrate - Build and maintain integrated change datasets using HR, learning, communications, adoption and operational information. • Visualise & Communicate - Develop engaging dashboards and visualisations that make complex change performance easy to understand. • Measure & Track - Define change metrics, performance indicators and value-tracking frameworks covering adoption, capability and benefits. • Identify & Predict - Apply analytical techniques to uncover emerging trends, risks and opportunities across transformation programmes. • Inform & Influence - Provide evidence to support decisions including rollout prioritisation, go/no-go assessments and targeted change interventions. • Collaborate & Embed - Work with change consultants, programme teams and data specialists to integrate analytics throughout the change lifecycle. • Enable & Develop - Help clients strengthen their ability to interpret change data and make proactive, evidence-based decisions. • Create & Improve - Contribute new ideas, tools and best practices to CGI's Enterprise & People Change capability. Required qualifications to be successful in this role You'll bring experience of data analysis combined with an interest in how people and organisations successfully adopt change. You should be confident working with complex datasets and translating your findings into clear recommendations for non-technical stakeholders. This opportunity could suit either an analyst looking to develop a career in business change or a change practitioner seeking to specialise in change insights and analytics. • Proven experience in data analysis, ideally within change, transformation, HR, learning or a related business environment. • Strong capability in data modelling, analysis and visualisation, using tools such as Power BI, Excel, Tableau or Qlik. • Experience integrating multiple data sources to produce meaningful insights. • Proven ability to translate complex analysis into clear, actionable recommendations for non-technical audiences. • Understanding of change management principles, including adoption and benefits realisation. • Ability to connect change insights with programme objectives, risks and stakeholder decision requirements. • Experience working on change and transformation programmes. • Strong stakeholder engagement, communication and presentation skills. • Experience working within multi-stakeholder and agile delivery environments. • Ability to combine analytical thinking with an understanding of people, behaviours and the adoption of new ways of working. • A recognised change management qualification such as Prosci, APMG or PCI would be advantageous. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.

Senior Cyber Security Risk & Assurance Consultant - Product Risk (PBRA) (CONTRACTOR) - London Duration: 1 year contract Hybrid Working - 8 days onsite per month - the rest is remote working About the Team The Product-Based Risk Assessment (PBRA) service conducts recurring security assessments of applications, services, and technologies to identify emerging threats, evaluate control effectiveness, and drive remediation that strengthens The clients cyber resilience. The team supports business and technology stakeholders by assessing cyber security risks and ensuring alignment with The Banks security standards and risk appetite. Key Accountabilities Product-Based Risk Assessments Lead end-to-end Product-Based Risk Assessments (PBRA) for critical applications, platforms, and technology services. Analyse application architectures, business processes, information flows, and supporting infrastructure. Identify and assess cyber threats, vulnerabilities, control weaknesses, and potential business impacts. Evaluate the design and effectiveness of security controls using clients security frameworks and standards. Assess residual risks and propose actionable remediation plans. Security Risk Analysis Perform security risk assessments using recognised methodologies and industry frameworks. Evaluate risks related to infrastructure, software, cloud services, networks, third-party integrations, and information assets. Contribute to threat modelling and attack surface analysis activities. Support technology-focused assessments such as cloud, AI, and emerging technology evaluations. Stakeholder Engagement Act as the primary security assessment contact for business and IT stakeholders. Facilitate workshops, interviews, and assessment review sessions. Challenge assumptions and provide expert security guidance to delivery and operations teams. Build trusted relationships across CISO, CTO, Architecture, Risk Management, and Engineering teams. Reporting & Governance Produce high-quality assessment reports, risk summaries, and executive-level communications. Present findings and recommendations to senior management and governance bodies. Track remediation plans and risk treatment activities through closure. Support internal and external audit activities as required. Continuous Improvement Contribute to the evolution of the PBRA service, methodologies, tools, and operating model. Help drive the transition toward data-enabled and automated security assessment capabilities. Identify opportunities to improve efficiency, consistency, and risk coverage across assessments. Support knowledge sharing and mentoring of junior analysts. Required Skills & Experience Technical Skills Strong understanding of cybersecurity principles, controls, and risk management practices. Knowledge of application security, cloud security, infrastructure security, and network security. Experience conducting security assessments, threat modelling, or risk analyses. Familiarity with industry frameworks and standards such as: NIST Cyber Security Framework ISO 27001 CIS Controls Secure Controls Framework (SCF) DORA ANSSI EBIOS RM OWASP Professional Experience Minimum 7 years of experience in Information Security, Cyber Risk, Security Assurance, or Security Architecture. Experience leading complex security assessments across large technology environments. Experience working with senior business and technology stakeholders. Strong report-writing and presentation skills. Personal Competencies Strong analytical and critical-thinking capabilities. Excellent communication and stakeholder management skills. Ability to challenge constructively and influence decision-making. Self-driven with strong ownership and accountability. Pragmatic, risk-based mindset. Comfortable operating in a complex, regulated environment. Please do send across to me the most up to date CV to (url removed) Rates depend on experience and client requirements

Systems Engineer - (phone number removed) - £35.94/hr umbrella rate Do you have a proven experience as a Systems Engineer across the entire lifecycle in complex environments such as electrical/electronic, software, or mechatronics? Are you ready to elevate your career as a Systems Engineer? This is your chance to work on cutting-edge projects within an inspiring environment that champions innovation and excellence. This company is seeking talented individuals with real-world systems engineering experience to shape the future of their products and services. If you thrive in industries such as automotive, aerospace, defence, or rail and are passionate about delivering impactful solutions, this role is perfect for you. What You Will Do: - Develop and maintain systems engineering competence within your team, ensuring high-quality standards. - Author robust requirements that meet quality benchmarks and regulatory compliance. - Gather end-user needs and concerns to refine processes and methods. - Collaborate with business analysts to create efficient and compliant processes. - Identify key performance indicators for systems engineering processes and track progress. - Guide the development of tools, training, and methods to support systems engineering principles. What You Will Bring: - Proven experience as a Systems Engineer across the entire lifecycle in complex environments such as electrical/electronic, software, or mechatronics. - Hands-on application of Systems Engineering tools like IBM DOORS, Rhapsody, or Catia Magic. - Expertise in requirements management aligned with Systems Engineering processes. - Real-world experience in process and method development for systems engineering. - Knowledge of system modelling, functional safety practices, and cyber security. Your contributions as a Systems Engineer will be instrumental in driving innovation and excellence within this company. By bringing your skills and expertise, you will play a key role in delivering solutions that align with industry standards and exceed expectations. Location: This position is based in Gaydon, a hub of engineering excellence and innovation. Interested?: Don't miss this opportunity to become a vital part of a forward-thinking team. Apply now to take the next step in your career as a Systems Engineer. Let's make innovation happen together! This role is Inside IR35. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Security Analyst Cardiff, London, Leeds, Manchester or Oxford Hybrid Working Excellent Benefits Are you looking for a role where you'll play a key part in protecting a leading professional services organisation from evolving cyber threats? We're looking for a proactive Security Analyst to join a growing Technology team, working with modern security technologies in a collaborative environment where you'll have the opportunity to influence security operations, improve processes and develop your technical expertise. This is an excellent opportunity for someone with experience in Security Operations or Cyber Security who enjoys investigating incidents, strengthening security controls and working with the latest Microsoft security technologies. What you'll be doing As part of a dedicated Security team, you'll help safeguard the organisation's technology estate by monitoring threats, responding to incidents and continuously improving the firm's overall security posture. Your responsibilities will include: Monitoring and investigating security alerts across the organisation Responding to cyber security incidents and supporting remediation activities Managing and optimising security tools including Microsoft Defender and other enterprise security platforms Supporting vulnerability assessments, penetration testing and security audits Assisting with the implementation of new security technologies and improvements Developing and maintaining security policies, standards and best practice Providing technical guidance to colleagues on security processes and technologies Keeping up to date with emerging cyber threats and recommending improvements About you You'll already have experience working within a Security Operations, Cyber Security or Information Security environment and be passionate about protecting organisations from modern cyber threats. You'll ideally have experience with: Microsoft Defender or similar endpoint protection solutions Security Operations and Incident Response SIEM monitoring and security investigations Email security platforms such as Mimecast or Proofpoint Secure Web Gateway technologies such as Zscaler Vulnerability Management Cyber Essentials and ISO27001 Microsoft security technologies including Defender, Sentinel or Entra Professional certifications such as CompTIA CySA+, Security+ or Microsoft Security Operations are advantageous but by no means essential. Why apply? This is more than just another Security Analyst role. You'll be joining an organisation that genuinely invests in its people, embraces modern technology and encourages continuous learning and professional development. You'll work alongside experienced cyber security professionals, gain exposure to enterprise-scale technologies and have the opportunity to broaden your technical skills while making a real impact on the firm's security strategy. If you're looking for a role where your expertise is valued, your development is supported and no two days are the same, we'd love to hear from you. Apply today or get in touch for a confidential discussion.

IT Support Technician Salary: c£27,500 Location: Wrexham area - office-based Job type: Permanent, full-time We are recruiting an IT Support Technician to provide 1st line helpdesk, desktop and remote support to employees across the organisation. The ideal candidate will have IT support experience, strong Microsoft 365 knowledge and practical experience with technologies such as Entra ID, Intune and Defender for Endpoint. You will be a confident troubleshooter with strong customer service skills and a good understanding of MFA and endpoint security. The role Provide 1st line helpdesk, desktop and remote IT support. Log, investigate, resolve or escalate support requests. Support Microsoft 365, including Outlook, Teams and SharePoint. Complete routine administration within Entra ID, including user accounts, access, groups and password resets. Support Intune device enrolment, application deployment and mobile-device updates. Assist with Defender for Endpoint, MFA and endpoint-security support. Configure and support laptops, mobile devices, printers, peripherals and meeting-room technology. Troubleshoot hardware, software, network and connectivity issues. Complete laptop builds and rebuilds using Microsoft Autopilot. Maintain IT asset records, technical documentation and user guides. Support new-starter inductions and wider IT projects. Escalate complex infrastructure, server and security issues to senior IT colleagues. About you At least two years experience in an IT support, service desk or desktop support role. Strong practical Microsoft 365 support experience. Experience with Entra ID and Intune, ideally including exposure to Defender for Endpoint. Good Microsoft Windows, hardware and basic networking knowledge. Understanding of IT security best practices, including MFA and endpoint security. Excellent troubleshooting, customer service and communication skills. Relevant Microsoft, CompTIA, Cisco or ITIL qualification, or willingness to undertake further training. Organised, approachable and able to manage competing support priorities. Able to work permanently from the Wrexham head office. Experience working within an ITIL environment, maintaining technical documentation or supporting technologies such as Mimecast, Cisco Meraki, Microsoft Sentinel or Purview would be advantageous. If this sounds like the opportunity that you have been looking for then please apply, attaching your CV. This role may suit an IT Support Technician, Service Desk Analyst, Helpdesk Technician, Desktop Support Technician or 1st/2nd Line Support Technician. Smartsearch takes your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications, and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.

My well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect for a dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems. Install, configure, and maintain hardware and software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate IT systems and applications. Document support activities, solutions, and processes in the ticketing system. Collaborate with other IT team members to ensure seamless support and knowledge sharing. Stay updated on the latest industry trends and technologies to continuously improve support services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st/2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are a plus. Please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.

Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions.

ServiceNow Platform Owner Salary 65-85,000 + Bonus and Benefits Location: UK Wide (Flexible working, 1 day per week in any of the UK offices) Security Clearance: Must hold or be eligible for SC Clearance We're looking for an experienced ServiceNow Platform Owner to lead the strategy, governance, and evolution of ServiceNow platforms across multiple client environments. This is a senior leadership role focused on driving platform value, shaping roadmap decisions, and ensuring ServiceNow capabilities align with business objectives and transformation programmes. The is not a technical role, the individual with typically work as a conduit between the customer and the teams that support and manage the platform, they would also make sure the correct process and governance are followed. Ideally the candidate would be engagement/project managers or senior business analyst or process architects. What You'll Do Own the ServiceNow platform strategy, roadmap, and governance. Drive platform adoption, optimisation, and value realisation. Act as a trusted advisor to senior stakeholders and clients. Lead cross-functional teams across architecture, development, support, and service delivery. Manage platform performance, continual improvement, risk, and compliance. Oversee demand management, prioritisation, and investment decisions. Support commercial growth opportunities and client success. What You'll Bring Proven experience as a ServiceNow Platform Owner, Product Owner, Service Owner, or similar leadership role. Strong knowledge of ServiceNow capabilities, including ITSM, ITOM, CSM, and HRSD . Experience managing complex multi-instance or multi-client environments. Expertise in platform governance, operating models, and service improvement. Strong stakeholder management skills with experience influencing at executive level. Understanding of risk, compliance, and governance within enterprise environments. Eligible to obtain UK SC Clearance. Desirable ServiceNow certifications (CSA, CIS, CAD). ITIL v4 Foundation or higher. Experience within Financial Services, Public Sector, Defence, or other regulated industries. Experience leading major ServiceNow transformation programmes. Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.